Intermec Technologies DRCB DRCB User Manual ck32um
Intermec Technologies Corporation DRCB ck32um
Contents
User Manual
CK32 I-Safe
Handheld Computer
User’s Manual
CK32 I-Safe
Handheld Computer
User’s Manual
ii CK32 I-Safe Handheld Computer User’s Manual
Intermec Technologies Corporation
Worldwide Headquarters
6001 36th Ave.W.
Everett, WA 98203
U.S.A.
www.intermec.com
The information contained herein is provided solely for the purpose of allowing customers to
operate and service Intermec-manufactured equipment and is not to be released, reproduced, or
used for any other purpose without written permission of Intermec Technologies Corporation.
Information and specifications contained in this document are subject to change without prior
noticed and do not represent a commitment on the part of Intermec Technologies Corporation.
© 2007 by Intermec Technologies Corporation. All rights reserved.
The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar,
dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under
license), Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,
RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000,
Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec
Technologies Corporation.
There are U.S. and foreign patents as well as U.S. and foreign patents pending.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation
in the United States and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Contents
CK32 I-Safe Handheld Computer User’s Manual iii
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Other Copyright Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x
Patent Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
1 Using the CK32 I-Safe Handheld Computer . . . . . . . . . . . . . . . . 1
Introducing the CK32 I-Safe Handheld Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Charging and Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Maximizing Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Checking the Battery Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Understanding the Low Battery Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Using the Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Using the Color-Coded Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Capitalizing All Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Understanding the Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Aligning the Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
About the Audio System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Understanding the Audio Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Scanning Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Enabling or Disabling Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Scanning a Bar Code Label to Verify Scanner Operation . . . . . . . . . . . . . . 19
Contents
iv CK32 I-Safe Handheld Computer User’s Manual
2 Understanding Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Understanding Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Finding Information in Windows Mobile . . . . . . . . . . . . . . . . . . . . . . . . . 24
Learning the Basic Skills . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Accessing Programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Closing an Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using the Navigation Bar and the Command Bar. . . . . . . . . . . . 26
Using Pop-Up Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using Transcriber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Finding and Organizing Information . . . . . . . . . . . . . . . . . . . . . 30
Customizing the CK32 I-Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using Microsoft ActiveSync. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Internet Explorer Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3 Configuring the CK32 I-Safe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuring the Operating Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring the CK32 I-Safe Using Intermec Settings . . . . . . . . . . . . . . . 36
Remotely Configuring the CK32 I-Safe Using SmartSystems Foundation . 37
Setting Up Ethernet Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Setting Up Bluetooth Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configuring Bluetooth Communications for Wireless Printing . . . . . . . . . 41
Creating an Application That Lets You Print Wirelessly . . . . . . . 41
Selecting the Current Wireless Printer on the CK32 I-Safe . . . . . 42
Connecting to a Bluetooth Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . 45
Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring the Network Parameters for a TCP/IP Network . . . . . . . . . . 46
Configuring the Network Parameters for a UDP Plus Network. . . . . . . . . 47
Checking the Status of Your Wireless Connection. . . . . . . . . . . . . . . . . . . 47
Using ISpyWiFi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Starting the Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
ISpyWiFi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
WiFi Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Supplicant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Contents
CK32 I-Safe Handheld Computer User’s Manual v
Supplicant Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Configuring Security on the CK32 I-Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Understanding the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using WPA Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Using Static WEP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using 802.1x Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using LEAP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Choosing Between Funk and Microsoft Security . . . . . . . . . . . . . . . . . . . . 60
Configuring Funk Security Using Intermec Settings . . . . . . . . . . 60
Configuring Funk Security Using the Profile Wizard. . . . . . . . . . 65
Configuring EAP-FAST with Profile Wizard . . . . . . . . . . . . . . . . 72
Configuring Microsoft Security . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Loading a Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Disabling Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
4 Developing and Installing Applications . . . . . . . . . . . . . . . . . . . 81
Developing Applications for the CK32 I-Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Developing a New Application Using the Intermec Developer Library . . . . 82
Developing a Web-Based Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Converting a Trakker Antares Application for the CK32 I-Safe . . . . . . . . . 83
Installing Applications on the CK32 I-Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Installing Applications Using SmartSystems Foundation. . . . . . . . . . . . . . . 85
Installing Applications Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . 85
Installing Applications Using Wavelink Avalanche . . . . . . . . . . . . . . . . . . . 87
Launching An Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
RunAutoRun . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
AutoExec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
AutoRun. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
AutoCopy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
AutoReg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
AutoCab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
5 Troubleshooting and Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . 99
Upgrading the CK32 I-Safe Using SmartSystems . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Contacting Product Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting the CK32 I-Safe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Problems While Operating the CK32 I-Safe. . . . . . . . . . . . . . . . . . . . . . . 104
vi CK32 I-Safe Handheld Computer User’s Manual
Problems While Configuring Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Problems with Wireless Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Resetting Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Preferred Reset Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Secondary Reset Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Performing a Clean Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Cleaning the Scanner Window, Screen, and Computer . . . . . . . . . . . . . . . . . . . . . 111
Cleaning the Scanner Window and Screen . . . . . . . . . . . . . . . . . . . . . . . 112
Cleaning the Handle and Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Physical and Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Physical Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Electrical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Temperature and Humidity Specifications . . . . . . . . . . . . . . . . 116
LCD Touch Screen Specifications. . . . . . . . . . . . . . . . . . . . . . . 116
Keypad Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Linear Imager Reading Distances . . . . . . . . . . . . . . . . . . . . . . . 118
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
AN1 Communications Adapter (P/N 871-223-xxx) . . . . . . . . . 122
AC11 Quad Battery Charger (P/N 852-914-xxx) . . . . . . . . . . . 122
Handle (P/N 714-625-xxx). . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Hand Strap (P/N 825-183-xxx) . . . . . . . . . . . . . . . . . . . . . . . . 122
Carrying Strap Kit (P/N 825-186-xxx) . . . . . . . . . . . . . . . . . . . 123
AB6 Battery Pack (P/N 318-021-xxx). . . . . . . . . . . . . . . . . . . . 123
Tethered Stylus (P/N 203-828-xxx) . . . . . . . . . . . . . . . . . . . . . 123
Battery Eliminator (P/N 714-619-xxx) . . . . . . . . . . . . . . . . . . . 123
Power Supply (P/N 851-061-xxx). . . . . . . . . . . . . . . . . . . . . . . 123
Screen Protector (P/N 346-065-004) . . . . . . . . . . . . . . . . . . . . 123
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Before You Begin
CK32 I-Safe Handheld Computer User’s Manual vii
Before You Begin
This section provides you with safety information, technical
support information, and sources for additional product
information.
Safety Information
Your safety is extremely important. Read and follow all warnings
and cautions in this document before handling and operating
Intermec equipment. You can be seriously injured, and
equipment and data can be damaged if you do not follow the
safety warnings and cautions.
This section explains how to identify and understand dangers,
warnings, cautions, and notes that are in this document. You may
also see icons that tell you when to follow ESD procedures and
when to take special precautions for handling optical parts.
A warning alerts you of an operating procedure, practice,
condition, or statement that must be strictly observed to avoid
death or serious injury to the persons working on the
equipment.
A caution alerts you to an operating procedure, practice,
condition, or statement that must be strictly observed to
prevent equipment damage or destruction, or corruption or
loss of data.
Note: Notes either provide extra information about a topic or
contain special instructions for handling a particular condition or
set of circumstances.
Before You Begin
viii CK32 I-Safe Handheld Computer User’s Manual
Global Services and Support
Warranty Information
To understand the warranty for your Intermec product, visit the
Intermec web site at www.intermec.com and click Service &
Support > Warranty.
Web Support
Visit the Intermec web site at www.intermec.com to download
our current manuals (in PDF). To order printed versions of the
Intermec manuals, contact your local Intermec representative or
distributor.
Visit the Intermec technical knowledge base (Knowledge
Central) at intermec.custhelp.com to review technical
information or to request technical support for your Intermec
product.
• The Intermec Models CK32 I-Safe, AB6 Battery Pack, AN1
Communications Adapter, and AC11 Battery Charger
contain no user serviceable components. Return these
models ONLY to Intermec Authorized Service Centers for
Repair. Intrinsic Safety Certifications and Warranties will
be void if these models are opened or serviced at locations
not certified by Intermec.
• Only Intermec provided spare parts should be used in the
repair of the CK32 I-Safe and accessory products.
• Immediately remove from service any product that exhibits
physical damage.
• Wired connections to the CK32 I-Safe must only be made
through a model AN1 Communications Adapter.
• Verify that the CK32 I-Safe is appropriately rated for your
hazardous location before use. Consult your Safety
Department for assistance.
• Use of any accessories not supplied and approved by
Intermec could compromise safety.
Before You Begin
CK32 I-Safe Handheld Computer User’s Manual ix
Telephone Support
These services are available from Intermec.
Outside the U.S.A. and Canada, contact your local Intermec
representative. To search for your local representative, from the
Intermec web site, click Contact.
Who Should Read This Manual
The CK32 I-Safe Handheld Computer User’s Manual is for the
person who is responsible for installing, configuring, and
maintaining the CK32 I-Safe.
Before you work with the CK32 I-Safe, you should be familiar
with your network and general networking terms, such as IP
address.
Services Description
In the USA and
Canada call 1-800-
755-5505 and
choose this option
Order Intermec
products
• Place an order.
• Ask about an existing
order.
1 and then choose 2
Order Intermec
media
Order printer labels and
ribbons.
1 and then choose 1
Order spare
parts
Order spare parts. 1 or 2 and then
choose 4
Te c hn i ca l
Support
Talk to technical support
about your Intermec
product.
2 and then choose 2
Service • Get a return authorization
number for authorized
service center repair.
• Request an on-site repair
technician.
2 and then choose 1
Service
contracts
• Ask about an existing
contract.
• Renew a contract.
• Inquire about repair
billing or other service
invoicing questions.
1 or 2 and then
choose 3
Before You Begin
x CK32 I-Safe Handheld Computer User’s Manual
Related Documents
The Intermec web site at www.intermec.com contains our
documents (in PDF) that you can download for free.
To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
Other Copyright Information
Microsoft, Windows, and the Windows logo are registered
trademarks of Microsoft Corporation in the United States and/or
other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
Wi-Fi is a registered certification mark of the Wi-Fi Alliance.
This product includes software developed by the
OpenSSL Project for use in the OpenSSL Toolkit.
(http://www.openssl.org/)
This product includes cryptographic software written by Eric
Young. (eay@cryptsoft.com)
This product uses Regex++, Index software during its operational
phases. The owner of Regex++ has granted use of the software to
anyone provided such use is accompanied by the following
copyright and permission notice:
Regex++, Index. (Version 3.31, 16th Dec. 2001)
Copyright ©1998-2001 Dr. John Maddock
Permission to use, copy, modify, distribute and sell this software
and its documentation for any purpose is hereby granted without
fee, provided that the above copyright notice appear in all copies
and that both that copyright notice and this permission notice
appear in supporting documentation. Dr. John Maddock makes
no representations about the suitability of this software for any
purpose. It is provided “as is” without express or implied
warranty.
CK32 I-Safe Handheld Computer User’s Manual xi
Patent Information
This product is covered by one or more of the following US
Patents and corresponding international patents worldwide:
4894523, 4953113, 4961043, 4970379, 4988852, 5019699, 5021642,
5038024, 5081343, 5095197, 5144119, 5144121, 5182441, 5187355,
5187356, 5195183, 5216233, 5216550, 5195183, 5195183, 5218191,
5227614, 5233172, 5241488, 5243602, 5258606, 5278487, 5288985,
5308966, 5322991, 5331136, 5331580, 5342210, 5349678, 5359185,
5371858, 5373478, 5389770, 5397885, 5410141, 5414251, 5416463,
5442167, 5464972, 5468947, 5468950, 5477044, 5486689, 5488575,
5500516, 5502297, 5504367, 5508599, 5514858, 5530619, 5534684,
5536924, 5539191, 5541419, 5548108, 5550362, 5550364, 5565669,
5567925, 5568645, 5572007, 5576529, 5592512, 5594230, 5598007,
5608578, 5616909, 5619027, 5627360, 5640001, 5657317, 5659431,
5671436, 5672860, 5684290, 5719678, 5729003, 5742041, 5761219,
5764798, 5777308, 5777309, 5777310, 5786583, 5793604, 5798509,
5798513, 5804805, 5805807, 5811776, 5811777, 5818027, 5821523,
5828052, 5831819, 5834753, 5834749, 5837987, 5841121, 5842070,
5844222, 5854478, 5862267, 5869840, 5873070, 5877486, 5878395,
5883492, 5883493, 5886338, 5889386, 5892971, 5895906, 5898162,
5902987, 5902988, 5912452, 5923022, 5936224, 5949056, 5969321,
5969326, 5969328, 5979768, 5986435, 5987192, 5987499, 5992750,
6003775, 6012640, 6016960, 6018597, 6024289, 6034379, 6859190,
6064763, 6075340, 6095422, 6097839, 6102289, 6102295, 6109528,
6119941, 6128414, 6138915, 6149061, 6149063, 6152370, 6155490,
6158661, 6164542, 6164545, 6173893, 6195053, 6234393, 6234395,
6244512, 6249008, 6328214, 6330975, 6345765, 6356949, 6367699,
6375075, 6375076, 6375344, 6431451, 6435411, 6484944, 6488209,
6497368, 6532152, 6538413, 6539422, 6621942, 6641046, 6681994,
6687403, 6688523, 6732930, 6036093, 6039252, 6889903, 6967280,
7027037, 7035466, 7090137, 7121467
There may be other U.S. and foreign patents pending.
xii CK32 I-Safe Handheld Computer User’s Manual
CK32 I-Safe Handheld Computer User’s Manual 1
1Using the CK32 I-Safe
Handheld Computer
Use this chapter to familiarize yourself with the CK32 I-Safe
Handheld Computer. In this chapter you will find these sections:
• Introducing the CK32 I-Safe Handheld Computer
• Using the Battery
•Using the Keypad
• Understanding the Status Lights
•Using the Touch Screen
•About the Audio System
• Understanding the Audio Feedback
• Scanning Bar Codes
Chapter 1 — Using the CK32 I-Safe Handheld Computer
2 CK32 I-Safe Handheld Computer User’s Manual
Introducing the CK32 I-Safe Handheld Computer
The Intermec CK32 I-Safe is an ergonomically designed
handheld computer built on the Microsoft® Windows® Mobile
operating system. It is a easy-to-use, reliable computer that runs
client/server and browser-based applications and is certified to be
intrinsically safe.
The CK32 I-Safe is designed to support world-wide intrinsic
safety standards and comply with relevant European Directives.
Testing and certification requires meeting the standards of
Underwriters Laboratories, ATEX directives in Europe and IEC
standards in the rest of the world.
CK32 I-Safe Handheld Computer
Scan
button
Battery
Communications
port
Power
Scanner
window
Backlight
CK32 I-Safe Handheld Computers with an IEEE 802.11b/g
radio installed are Wi-Fi® certified for interoperability with other
802.11b/g wireless LAN devices.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 3
The CK32 I-Safe includes these features:
• PXA270 Intel Processor
• Windows Mobile 5.0 Operating System
• Voice over IP support. User responsible for software
integration.
• Bluetooth support for scanner, RFID, Voice
• 128 MB DRAM, 64 MB Flash
• 512 MB embedded SD Mass Storage Card
• Intrinsic safety certification for North America, Europe and
countries accepting IECEx Scheme
• European directive compliance
These options are available for the CK32 I-Safe:
• TE 2000 terminal emulation application including 3270,
5250, and VT/ANSI as well as support for third-party TE
applications
• Data Collection Browser (dcBrowser™) application
Use this manual to understand how to use the features and
options available on the CK32 I-Safe. For additional help using
terminal emulation, see the TE 2000 Terminal Emulation
Programmer’s Guide (P/N 977-055-xxx).
For additional help using dcBrowser, see the documentation that
ships with the dcBrowser gateway software or the Data Collection
Browser Client User’s Guide (P/N 070-011-xxx).
iBrowse is a locked-down web browser for Intermec devices that
is compatible with Microsoft’s Internet Explorer but does not
allow the user to exit the browser or access non-work related web
sites. For additional help using iBrowse, see the iBrowse User’s
Guide (P/N 961-055-xxx).
For a complete list of accessories, see “Accessories” on page 122.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
4 CK32 I-Safe Handheld Computer User’s Manual
Using the Battery
The CK32 I-Safe uses a model AB6 (P/N 318-021-xxx) lithium-
ion battery as its main power source. You must fully charge the
main battery before you can use the CK32 I-Safe. When you
change the battery, a backup battery maintains your status,
memory, and real-time clock for at least 10 minutes. You must
suspend your CK32 I-Safe before removing the battery, or data
loss may occur..
When the battery reaches the end of its useful life, the spent
battery should be disposed of by a qualified recycler or hazardous
materials handler. Do not mix this battery with the solid waste
stream. Contact your Intermec Technologies Service Center for
recycling or disposal information.
If the battery is at a critical level, you may not be able to boot
the device. You must replace the battery with a fully charged
battery
The lithium-ion battery pack that is used in this device may
present a fire or chemical burn hazard if it is mistreated. Do
not disassemble it, heat it above 100°C (212°F) or incinerate
it.
Note: In the U.S.A., the EPA does not consider spent lithium-ion
batteries as hazardous waste.
Li-ionLi-ion
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 5
Charging and Installing the Battery
Make sure you fully charge the AB6 battery before using your
CK32 I-Safe.
To charge the battery
• Insert the battery into the AC11 4-slot battery charger.
Charging time is approximately 7 hours.
To install the battery
• Insert the tabs on the bottom of the charged battery into the
CK32 I-Safe and snap the battery into place.
Inserting the AB6 Battery
You must suspend your CK32 I-Safe before removing the
battery, or data loss may occur.
Battery latch
Beeper
AB6 battery
Speaker
(internal)
Explosion Hazard – Use Intermec battery pack Model AB6
only. It is rated as Intrinsically Safe but it MUST NOT BE
CHANGED while in a Class II or Class III environment. The
battery can be changed in a Class 1 (gas) environment.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
6 CK32 I-Safe Handheld Computer User’s Manual
Maximizing Battery Life
There are several things that you can do to extend the life of your
fully charged battery.
• Verify that Radio Power Management is enabled (Fast PSP).
Enabling radio power management allows your radio to
switch between awake and sleep modes based on network
traffic. If you use the default setting of disabled (CAM), you
will have the best network performance (data throughput) but
it will draw the most power from your battery.
• Verify that the backlight timeout is set to 15 seconds.
• Verify that each setting under Power Management (Device
timeout, Screen timeout) has a value of 1 minute.
You can use Intermec Settings to easily make all of these
configuration changes.
Checking the Battery Status
You can check the battery status by looking at the Battery icon on
the front of the CK32 I-Safe or by checking the Power Settings.
Tap the Battery icon on the Status bar or use the following
procedure to check the Power Settings on your CK32 I-Safe.
Either method will take you to the Settings display which
indicates the percent of battery charge remaining.
To check the Power Settings
1Tap Start. The Start menu appears.
2Tap Settings > System.
3Tap the Power icon. The Power Settings display appears.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 7
Understanding the Low Battery Warnings
When the battery charge is getting low, you will receive an
audible alert and an initial pop-up warning message with a blue
border. The warning message indicates “Main Battery Low. To
prevent possible data loss, replace or recharge your battery
according to the owner’s manual.” A second battery icon with an !
inside also appears on the Status bar.
If the first warning is not dismissed, it is followed by another
audible alert and a second pop-up warning message with a red
border. This message indicates “Main Battery Very Low. To
prevent possible data loss, replace or recharge your battery
according to the owner’s manual.”
If the battery charge continues to drop, the red battery status
LED blinks and the CK32 I-Safe enters Suspend mode. If the
battery charge continues to drop, the battery status LED will stop
blinking
You can change the audible alert using the Sounds &
Notifications applet.
To change the audible alert
•Tap Settings > Personal > Sounds & Notifications.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
8 CK32 I-Safe Handheld Computer User’s Manual
Using the Keypad
Your CK32 I-Safe has one of the following keypad overlay
options:
• 42-key large numeric and function
• 56-key full alphanumeric
You enter all of the characters and functions printed above the
keys just like you would on a standard keypad.
The CK32 I-Safe supports TE 2000 VT100/220/320/340 and
ANSI, TE 2000 5250, and TE 2000 3270. Use the TE 2000
keypad overlays to enter the same keys that you can enter on a
VT/ANSI keyboard, and IBM 5250 keyboard, or an IBM 3270
keyboard. Like the standard CK32 I-Safe overlay, the TE 2000
keypad overlays let you enter all the characters printed on or
above the keys. The terminal emulation keypads also come with
the same color-coded keys that are on the standard overlay.
For help using TE 2000 terminal emulation, see the TE 2000
Terminal Emulation Programmer’s Guide (P/N 977-055-xxx).
Note: You must use the color-coded keys to access several hidden
characters (such as { and }) on the CK32 I-Safe keypad.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 9
42-Key Large Numeric and Function Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that need dedicated
function keys (F1- F12). This keypad also lets you enter the entire alphabet and
special characters by pressing color-coded key sequences.
Home
Page
NewLnHelp
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Ins
Caps
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GFld H
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EOF
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Sp
Chapter 1 — Using the CK32 I-Safe Handheld Computer
10 CK32 I-Safe Handheld Computer User’s Manual
56-Key Full Alphanumeric Keypad: This keypad is designed for
applications that enter mainly numeric data (0-9) and that may need to enter
the entire alphabet. The keypad also provides function keys (F1-F24) and
special characters, symbols, and functions by pressing color-coded key
sequences.
Using the Color-Coded Keys
The keypad of the CK32 I-Safe provides color-coded keys to let
you access additional characters, symbols, and functions printed
on the keypad overlay. Once you understand how to use the
color-coded keys and key sequences, you will know how to access
all of the additional features printed on the keypad overlay. There
are two color-coded modifier keys on the CK32 I-Safe: the
orange B key and the green C key.
3270/5250
F10
FldExit Hex
F6
PA2
Print
Fld
EOF
Help
F5
PA1
_^
Home
Home
NewLn
FldExit
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&
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F7
Aut
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Del
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F11 F12 F13 F14
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F15 F16 F17
FM
ark
F18 F19
F20 F21 F22
SR
eq
F23 F24
<>
Roll Roll
#
-
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Pg Pg
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Alt
F2
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Esc
F4
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89
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 11
You press and release the first key and then press and release the
second key to access the color-coded character or function
printed above a key.
Capitalizing All Characters
To type all alphabetic characters as uppercase letters, you can
enable the Caps Lock feature on the CK32 I-Safe keypad.
To enable Caps Lock
1Press the orange B key. The B icon appears on the status
bar.
2To enable Caps Lock and make the Caps Lock icon ( )
appear on the status bar, press a second key:
• On the 42-key keypad, press Shift.
• On the 56-key keypad, press A.
3Type an alphanumeric character. The letter appears as an
uppercase character on the screen.
To disable Caps Lock
•Press the orange B key and then press either Shift or A
(depending on your keypad). The Caps Lock icon disappears
from the status bar.
Using the Power Button
When you press the Power button to turn off the CK32 I-Safe,
you actually put the computer in Suspend mode. In Suspend
mode, the CK32 I-Safe continues to supply power to all memory,
but turns off power to most hardware. Network connectivity for
802.11 is not maintained in Suspend mode but are restored upon
resume. This power-saving feature is designed to prolong battery
life.
When you press the Power button to turn the CK32 I-Safe back
on, your computer resumes where it was when you turned it off.
If you are using WPA or 802.1x security, the computer may need
to reauthenticate before it starts your application.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
12 CK32 I-Safe Handheld Computer User’s Manual
If the Battery light flashes and your CK32 I-Safe does not resume
after pressing the Power button, your battery may be too low to
supply power. Replace the battery. If replacing the battery does
not solve the problem, see “Resetting Your Computer” on
page 110.
You can also use the Power button to reset the CK32 I-Safe. See
“Resetting Your Computer:” on page 110 for more information.
Understanding the Status Lights
The status lights on the CK32 I-Safe turn on to indicate the
status of the keyboard, battery, or a successful decode of a bar
code.
CK32 I-Safe Status Lights
Note: Microsoft Windows Mobile supports other power saving
modes including Screen Off, Unattend, and Suspend. Refer to
Windows Mobile documentation for additional information.
Battery
light (red)
Keyboard
status lights
Good read
light (green)
Ready to-Work
indicator (blue)
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 13
Understanding the CK32 I-Safe Status Lights
Light Name Description
Keyboard Status lights The left keyboard status light indicates the Shift Lock (orange)
key is selected. The right keyboard status light indicates the Alpha
Lock (green) key is selected.
Battery Light Status What It Means
Off The battery is charged.
Blinking Red The battery blinks when the charge is low.
Continued use causes the CK32 I-Safe to enter
Suspend mode. You may also experience a
blinking low battery light when the battery is
low and you attempt to take the CK32 I-Safe
out of Suspend mode. This is normal and
indicates the battery needs to be charged
before you use the computer.
Good Read This green light indicates when the CK32 I-Safe successfully
decodes a bar code.
Ready-to-Work™ indicator This blue light indicates when the CK32 I-Safe is ready to use in
your application, typically TE 2000. If you have problems using
TE 2000, see the TE 2000 Terminal Emulation Programmer’s
Guide (P/N 977-055-xxx).
Light Status What It Means
Off The TE 2000 application has not loaded
successfully, or you are not running a Ready-
to-Work application.
Blinking The CK32 I-Safe is not connected to the host.
On A connection to the server has been established
and all network connections are active.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
14 CK32 I-Safe Handheld Computer User’s Manual
Using the Touch Screen
The CK32 I-Safe has a color touch screen display. The screen is
240 x 320 pixels. The desktop is 240 x 300 pixels and the taskbar
is 240 x 20 pixels. In addition, the screen supports Unicode
characters, user-programmable fonts, and bitmap graphics.
CK32 I-Safe Start Screen
The Start screen has two distinct areas: the desktop and the
taskbar.
The desktop displays shortcuts to some of the applications
installed on the CK32 I-Safe. The taskbar displays the Start
menu icon, the time, the keyboard icon, and the desktop icon.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 15
Using the Stylus
Your CK32 I-Safe has a stylus for selecting items and entering
information on the touch screen. Use the stylus in place of a
mouse.
Using the Stylus
Aligning the Screen
If the screen does not respond correctly when you tap it with the
stylus, you may need to align the screen.
To align the screen
1Tap the Start icon. The Start menu appears.
Action Description
Touch Touch the screen once with the stylus to select options,
launch applications, close applications, or launch
menus from the taskbar.
Double-tap Double-tap the screen with the stylus to launch
applications.
Drag Hold the stylus on the screen and drag across the screen
to select text and images.
Tap and hold Tap and hold the stylus on an item to see a list of
actions available for that item. Tap the action you want
to perform.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
16 CK32 I-Safe Handheld Computer User’s Manual
2Tap Settings > System.
3Tap the Screen icon to open the Screen applet and then tap
the Align Screen button.
About the Audio System
The CK32 I-Safe provides audio paths to support the following
third-party applications:
•Interactive VoIP
• Walkie-Talkie
• Digital recording
•AV playback
Understanding the Audio Feedback
The CK32 I-Safe provide you with audio feedback when it
performs some functions. For example, you may hear a beep each
time you scan a valid bar code.
You can change the beeper volume for your needs and
environment.
To enable and adjust the beeper volume
1Tap Start > Settings > the Personal tab > the Sounds &
Notifications tab > Sounds tab.
2Tap the sounds that you want to enable, then tap ok to close
the Sounds tab.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 17
3Tap the Volume icon at the top of the screen, tap On, and
then move the slider bar to the desired volume level.
To disable the beeper volume
• To disable the beeper, tap the Volume icon, then drag the
slider to the bottom of the scale, or tap Off.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
18 CK32 I-Safe Handheld Computer User’s Manual
You can also change the beeper volume using the Intermec
Setting application or by using the Beeper Volume command as
described below.
Additional Ways of Changing the Beeper Volume
Scanning Bar Codes
Use the scanner to scan and enter bar code data. The CK32
I-Safe supports the scanning of 1D linear bar codes.
When you unpack the CK32 I-Safe, these bar code symbologies
are enabled:
•Code 39
•Code 128
•PDF417
•UPC-A
•UPC-E
•EAN-8
• EAN-13
If you are using bar code labels that are encoded in a different
symbology, you need to enable the symbology on the CK32
I-Safe. Use Intermec Settings to enable and disable symbologies
for your scanner.
Method Procedure
Use the Intermec
Settings application.
Go to Start > Settings > System > Intermec
Settings > Device Settings > Beeper > Volume.
Remember to press Save when using Intermec
Settings.
Use the Beeper
Volume command.
For help, see “Beeper Volume” in the Intermec
Computer Command Reference Manual.
Do not look directly into the window area or at a reflection of
the beam while the CK32 I-Safe is scanning. Long-term
exposure to the beam can damage your vision.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 19
Enabling or Disabling Symbologies
Use the following procedure to enable or disable symbologies on
your CK32 I-Safe.
To enable or disable symbologies
1Tap Start. The Start menu appears.
2Tap Settings > System.
3Tap the Intermec Settings icon. The Intermec Settings
application appears.
4From the Intermec Settings application, go to Data
Collection > Internal Scanner > Symbologies.
5Enable or disable any of the supported symbologies.
6Tap File > Save Setting to save your settings.
7Tap File > Exit to close Intermec Settings.
8Scan bar code labels.
Scanning a Bar Code Label to Verify Scanner Operation
Use the following procedure to practice how to scan a bar code
and to verify that your scanner is working correctly.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
20 CK32 I-Safe Handheld Computer User’s Manual
To scan most bar code labels and verify scanner operation
1Press the Power button to turn on the CK32 I-Safe.
2Tap Start on the navigation bar located at the top of the
screen.
3Tap Word Mobile > New to open the Word Mobile
application and a blank document.
4Point the scanner window at the bar code label and hold the
computer at a slight angle 15 to 25 cm (6 to 10 in) from the
label.
5Press the Scan button on the keypad, or pull the trigger on a
handle, and direct the red beam so that it falls across all bars
in the bar code label.
The information you scanned appears in the Word Mobile
document.
Code 39 Test Bar Code
*123456*
*123456*
When the CK32 I-Safe successfully reads a bar code label, you
hear a high beep and the green Good Read light turns on
briefly.
*INTERMEC*
*INTERMEC*
Chapter 1 — Using the CK32 I-Safe Handheld Computer
CK32 I-Safe Handheld Computer User’s Manual 21
6Release the Scan button.
To scan a PDF417 or Micro PDF417 bar code and verify scanner operation
1Press the Power button to turn on the CK32 I-Safe.
2Point the scanner window PDF417 or Micro PDF417 bar
code label and hold the computer at a slight angle 15 to
25 cm (6 to 10 in) from the label.
3Press the Scan button on the keypad or pull the trigger on a
handle, and direct the red beam so that it falls across at the
top row of the bar code label.
Scanning a PDF417 or Micro PDF417 Bar Code Label
Use this test bar code:
PDF417 Test Bar Code
*123456789abcdefg*
4Move the beam down all rows of the bar code label. The
CK32 clicks as it reads each row.
5The CK32 I-Safe emits a high beep and the green Good Read
light turns on briefly when the CK32 I-Safe successfully reads
the entire bar code label.
Chapter 1 — Using the CK32 I-Safe Handheld Computer
22 CK32 I-Safe Handheld Computer User’s Manual
You may need to continue moving the beam from the bottom
of the bar code label to the top, and back to the bottom, until
you hear the high beep.
6Release the Scan button.
CK32 I-Safe Handheld Computer User’s Manual 23
2Understanding Windows
Mobile
This chapter introduces Microsoft Windows Mobile 5.0 for
Pocket PC. In this chapter you will find these sections:
• Understanding Windows Mobile
• Using Microsoft ActiveSync
• Using Internet Explorer Mobile
Chapter 2 — Understanding Windows Mobile
24 CK32 I-Safe Handheld Computer User’s Manual
Understanding Windows Mobile
This chapter introduces Microsoft Windows Mobile 5.0. While
using your CK32 I-Safe, keep these key points in mind:
•Tap Start on the navigation bar, located at the top of the
screen, to quickly move to programs, files, and settings. Use
the command bar at the bottom of the screen to perform tasks
in programs. The command bar includes menus, icons, and
the onscreen keyboard.
• Tap and hold an item to see a pop-up menu containing a list
of actions you can perform. Pop-up menus give you quick and
easy access to the most common actions.
Tap Start > Help, then select a topic on your CK32 I-Safe to find
additional information on Windows Mobile components.
Microsoft Windows Mobile contains these standard companion
programs:
•Word Mobile
•Excel Mobile
•PowerPoint Mobile
Finding Information in Windows Mobile
This chapter describes your CK32 I-Safe hardware, provides an
overview of the programs on your CK32 I-Safe, and explains how
to connect your CK32 I-Safe to a desktop, a network, or the
Internet. Use the following table to understand more about the
CK32 I-Safe.
Finding Information in Windows Mobile
For Information on: See this Source:
Programs on the CK32 I-Safe. This chapter and the CK32 I-Safe Help. To view Help,
tap Start > Help and then select a topic.
Additional programs you can install
on the CK32 I-Safe.
The Windows Mobile CD.
Chapter 2 — Understanding Windows Mobile
CK32 I-Safe Handheld Computer User’s Manual 25
Windows Mobile and many of the technologies supported by the
CK32 I-Safe are not from Intermec Technologies. Many of the
utilities and features on a Windows Mobile device come directly
from Microsoft without any modification from Intermec
Technologies. There may be certain Microsoft-specific issues that
Intermec Technologies would not be able to support, so contact
our front-line support personnel to determine the best source of
assistance.
Use these URLs for additional information about Microsoft
Windows Mobile (Pocket PC):
•msdn.microsoft.com/support/
•support.microsoft.com/
•news.microsoft.com
Learning the Basic Skills
Learning to use the CK32 I-Safe is easy. This section describes
the basic concepts of using and customizing your CK32 I-Safe
Computer.
Using the Today Screen
When you turn on your CK32 I-Safe for the first time each day,
you see the Today screen. You can also display it by tapping the
Start icon at the top left of your display and then To d a y. On the
Today screen, you can see important information for the day.
To customize what displays on the Today screen
•Tap Start > Settings > the Personal tab > To d a y.
Status icons display information such as when the CK32 I-Safe is
connected to the network or to the Internet. You can tap an icon
to open the associated setting or program.
Connecting to and synchronizing
with a PC.
The ActiveSync Help on your desktop. To view Help,
click Help > Microsoft ActiveSync Help.
Last minute updates and detailed
technical information.
The readme files located in the Microsoft ActiveSync
folder on the desktop and on the Windows Mobile CD.
Up-to-date information on Windows
Mobile.
www.microsoft.com/windowsmobile/
Finding Information in Windows Mobile (continued)
For Information on: See this Source:
Chapter 2 — Understanding Windows Mobile
26 CK32 I-Safe Handheld Computer User’s Manual
Accessing Programs
You can switch from one program to another by selecting it from
the Start menu.
To access programs
•Tap Start > Programs and then the program name.
The following is a partial list of programs that are on your CK32
I-Safe, in the order they appear in the Start menu. Look on the
Windows Mobile CD for additional programs that you can
install onto your CK32 I-Safe.
•Calendar
•Contacts
• Internet Explorer
• Messaging
• Windows Media
Closing an Application
Tapping the OK at the upper right of the application display does
not mean that the application is closed. To make sure that an
application is properly closed you need to verify that the memory
used by the application is released.
To release memory
•Tap Start > Settings > System > Memory > Running
Programs. Select the application you want to close and tap
Stop.
Using the Navigation Bar and the Command Bar
The navigation bar is located at the top of the screen. It displays
the active program and current time, and allows you to switch to
programs and close screens.
Windows Mobile Navigation Bar
The command bar is located at the bottom of the screen. Use the
command bar to perform tasks in programs. The command bar
includes menu names, functions, and the Input Panel icon when
needed.
Chapter 2 — Understanding Windows Mobile
CK32 I-Safe Handheld Computer User’s Manual 27
Windows Mobile Command Bar
Using Pop-Up Menus
Use pop-up menus to quickly perform an action on an item. For
example, you can use a pop-up menu to delete or make a copy of
an item. To access a pop-up menu, tap and hold the item on
which you want to perform the action. When the menu appears,
tap the action you want to perform, or tap anywhere outside the
menu to close the menu without performing the action.
Entering Information
You can enter information on your CK32 I-Safe in several ways
depending on the program you are using:
Use the input panel to enter information in any program on your
CK32 I-Safe Computer. You can either type using the onscreen
keyboard or write using Block Recognizer, Letter Recognizer,
or Transcriber. In either case, the characters appear as typed text
on the screen.
To show or hide the input panel
1Tap the Input Panel icon.
Understanding the Ways to Enter Information
Enter Information By: Description
Synchronizing Use Microsoft ActiveSync to synchronize or copy information
between your desktop PC and the CK32 I-Safe. For more
information on ActiveSync, see ActiveSync Help on your desktop PC.
Intermec recommends using ActiveSync version 4.1 or later with
Windows Mobile devices. You can download the latest version of
ActiveSync on the Microsoft web site.
Typing Enter typed text into the CK32 I-Safe by tapping keys on the
onscreen keyboard or by using the handwriting recognition
software.
Writing Use the stylus to write directly on the screen.
Drawing Use the stylus to draw directly on the screen.
Recording Create a stand-alone recording or embed a recording into a
document or note.
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28 CK32 I-Safe Handheld Computer User’s Manual
2Tap the arrow next to the Input Panel icon to see your
choices.
When you use the input panel, your CK32 I-Safe Computer
anticipates the word you are typing or writing and displays it
above the input panel. When you tap the displayed word, it is
inserted into your text at the insertion point. The more you use
the CK32 I-Safe, the more it learns to anticipate.
To change word suggestion options, such as the number of words
suggested at one time, tap Start > Settings > the Personal tab >
Input > the Word Completion tab.
Typing With the Onscreen Keyboard
Tap the input panel arrow, then tap Keyboard. On the soft
keyboard that is displayed, tap the keys with your stylus.
• To type lowercase letters, tap the keys with the stylus.
• To type a single uppercase letter or symbol, tap the Shift key.
To tap multiple uppercase letters or symbols, tap the CAP
key.
• To convert a letter to uppercase, tap and hold the stylus on
the letter and drag up.
• To add a space, drag the stylus to the right across at least two
keys.
• To backspace one character, drag the stylus to the left across at
least two keys.
• To insert a carriage return, tap and hold the stylus anywhere
on the keyboard and drag down.
Chapter 2 — Understanding Windows Mobile
CK32 I-Safe Handheld Computer User’s Manual 29
To use larger keys
1Tap the input panel arrow.
2Select Options.
3Select the Large keys radio button.
Using Block Recognizer
Character recognition software gives you a fast and easy method
for entering information in any program on the CK32 I-Safe.
Letters, numbers, and punctuation you write are translated into
typed text.
To use Block Recognizer
1Tap the input panel arrow and then tap Block Recognizer.
2Write a letter in the box. It converts to typed text that appears
on the screen.
For help using Block Recognizer, tap the question mark next to
the writing area.
Using Letter Recognizer
With Letter Recognizer, you can write letters using the stylus just
as you would on paper.
To use Letter Recognizer
1Tap the input panel arrow and then tap Letter Recognizer.
2Write a letter in the box. It converts to typed text that appears
on the screen.
For help using Letter Recognizer, tap the question mark next to
the writing area.
Using Transcriber
With Transcriber, you can write anywhere on the screen using the
stylus block just as you would on paper. Unlike Letter Recognizer
and Clock Recognizer, you can write an entire sentence of
information.
To use Transcriber
1Tap the input panel arrow and then tap Tr a nscr iber.
2Tap ok.
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30 CK32 I-Safe Handheld Computer User’s Manual
3Write anywhere on the screen. Pause and let Transcriber
change the written characters to typed characters.
For help using Transcriber, tap the question mark in the lower
right-hand corner of the screen.
Selecting Typed Text
If you want to edit or format typed text, you must select it first.
Drag the stylus across the text you want to select. You can cut,
copy, and paste text by tapping and holding the selected words
and then tapping an editing command on the pop-up menu or
by tapping the command under Menu.
Writing on the Screen
In any program that accepts writing, such as the Notes program,
you can use your stylus to write directly on the screen. Write the
way you do on paper. You can edit and format what you have
written and convert the information to text in the future.
To convert the writing to text
•Select Menu > To o l s > Recognize. Your writing is converted
to text.
Finding and Organizing Information
You can use File Explorer to find files on your CK32 I-Safe and
organize these files into folders.
To open File Explorer
•Select Start > Programs > File Explorer.
Customizing the CK32 I-Safe
You can customize the CK32 I-Safe by adjusting settings and
installing additional software.
Adjusting Settings
You can adjust CK32 I-Safe settings for your environment.
To view the Settings options
•Select Start > Settings > either the Personal tab, the System
tab, or the Connections tab.
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CK32 I-Safe Handheld Computer User’s Manual 31
Example of the Personal Tab
Adjustable Settings on the CK32 I-Safe
Setting Why Adjust It?
Buttons To associate a program with a button or customize
the way your Up/Down control repeats.
Input To select and customize the input method you
want to use (Keyboard, Block Recognizer, Letter
Recognizer, or Transcriber).
Lock To limit access to the CK32 I-Safe.
Menus To customize what appears on the Start menu.
Only 7 programs can appear on the Start menu.
Owner
Information
To enter your contact information.
Sounds &
Notifications
To Enable or Disable sounds for events, programs,
or notifications.
Today To select items to appear on the Today screen.
You can also change the appearance of your
desktop.
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32 CK32 I-Safe Handheld Computer User’s Manual
Adding or Removing Programs
Programs added to your CK32 I-Safe at the factory are stored in
Read Only Memory (ROM). You cannot remove this software.
All other programs and files added to the CK32 I-Safe after
factory installation are stored in Random Access Memory
(RAM).
You can install any program created for the CK32 I-Safe, as long
as the computer has enough memory available. Go to the
Windows Mobile web site (www.microsoft.com/windowsmobile/
resources/communities/default.mspx) to find software.
Using Microsoft ActiveSync
Use Microsoft ActiveSync to synchronize the information on
your desktop with the information on the CK32 I-Safe.
Synchronization compares the data on the CK32 I-Safe with
your PC and updates both computers with the most recent
information.
You can also perform these functions with ActiveSync:
• Copy files between the CK32 I-Safe and the desktop.
• Back up and restore the CK32 I-Safe data.
• Control when synchronization occurs by selecting a
synchronization mode.
• Select which information types are synchronized and control
how much data is synchronized.
To install ActiveSync
1Connect the CK32 I-Safe to your desktop PC using the AN1
Communications Adapter (P/N 872-223-xxx).
2Install ActiveSync on your desktop. ActiveSync is available
from the Windows Mobile CD or from the Microsoft web
site. ActiveSync is already installed on the CK32 I-Safe.
Note: By default, ActiveSync does not automatically synchronize
all types of information. Use ActiveSync options to turn
synchronization on or off for specific information types.
Note: Intermec recommends using ActiveSync version 4.1 or later
with Windows Mobile devices. You can download the latest
version of ActiveSync on the Microsoft web site.
Chapter 2 — Understanding Windows Mobile
CK32 I-Safe Handheld Computer User’s Manual 33
After installation, ActiveSync automatically launches the
ActiveSync Setup Wizard.
3Follow the screens of the ActiveSync to complete the
synchronization process. The wizard helps you connect to the
CK32 I-Safe, set up a partnership for synchronization, and
customizes synchronization settings.
The synchronization process automatically begins when you
finish the wizard.
4Disconnect the CK32 I-Safe from your desktop PC.
Once you have set up ActiveSync and completed the first
synchronization process, you can initiate synchronization from
your CK32 I-Safe.
To start ActiveSync on your CK32 I-Safe
•Tap Start > Programs > ActiveSync. ActiveSync opens and
shows you the synchronization status.
For more information about ActiveSync on the CK32 I-Safe,
switch to ActiveSync, tap Start > Help, and then select a topic.
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34 CK32 I-Safe Handheld Computer User’s Manual
Using Internet Explorer Mobile
You can use Internet Explorer Mobile to run web-based
applications, and view pages downloaded to the CK32 I-Safe.
You can also connect to the internet through an ISP or a network
connection.
You can make connections using a modem, a wireless network, or
Ethernet. You can use a modem connection to set up connections
with an external modem.
To use Internet Explorer
1Set up a connection to your ISP or corporate network by
going to Start > Settings > Connections > and tap the
Connections icon. Use the Connections Help to understand
the process you need to go through to set up a connection.
2Tap Start > Internet Explorer. The default page that appears
when you open Internet Explorer contains links to Intermec-
specific information and to the Windows Mobile web site.
Default Internet Explorer Web Page
CK32 I-Safe Handheld Computer User’s Manual 35
3Configuring the CK32 I-Safe
Use this chapter to understand how to configure the CK32 I-Safe
to communicate in your network. In this chapter, you will find
these sections:
• Configuring the CK32 I-Safe Operating Parameters
• Setting Up Ethernet Communications
• Setting Up Bluetooth Communications
• Setting Up 802.11 Radio Communications
• Configuring Security on the CK32 I-Safe
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36 CK32 I-Safe Handheld Computer User’s Manual
Configuring the Operating Parameters
You can configure many operating parameters on the CK32
I-Safe, such as the symbologies it decodes or the network settings
it uses. The CK32 I-Safe provides a configuration application
called Intermec Settings that allows you to set all of the operating
parameters in one place.
Configuring the CK32 I-Safe Using Intermec Settings
Use Intermec Settings to configure the CK32 I-Safe and to view
system information.
You access Intermec Settings from the Settings menu.
To start Intermec Settings
1Tap the Start icon to open the Start menu.
2From the Start menu, select Settings.
3From the Settings window, select the System tab.
4Tap the Intermec Settings icon ( ). The Intermec
Settings application appears.
Note: Using Intermec Settings, there is no way of detecting
preferred networks.
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CK32 I-Safe Handheld Computer User’s Manual 37
For detailed information on the commands available in Intermec
Settings, see the Intermec Computer Command Reference Manual
(P/N 073529). The Intermec Computer Command Reference
Manual is available from the Intermec web site.
Remotely Configuring the CK32 I-Safe Using SmartSystems Foundation
The SmartSystems™ server lets you manage all your
SmartSystems-enabled devices at the same time from a central
host PC. The CK32 I-Safe ships with the SmartSystems client,
which means it is SmartSystems enabled. The SmartSystems
server has a console that displays all of the CK32 I-Safes in your
network. In the console, you can right-click a CK32 I-Safe and a
menu appears. To configure the CK32 I-Safe, choose Intermec
Settings from the menu.
The SmartSystems server and console are part of SmartSystems
Foundation and are available from the Intermec web site. To
download SmartSystems Foundation, go to www.intermec.com/
SmartSystems. For information on how to use the SmartSystems
server, see the online manual.
Setting Up Ethernet Communications
You can use the CK32 I-Safe directly in an Ethernet network by
connecting to the network using the AN1 Communications
Adapter.
Navigating in Intermec Settings
To Do This Function Do This
Select or expand a command Tap the command
Select text in a text box Tap in the text box and drag the
stylus over the text
Save settings Tap File > Save Settings or tap the
disk icon.
Note: The CK32 I-Safe supports Ethernet communication or
802.11 communications but it cannot support both at the same
time. The factory default is no communications are enabled.
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38 CK32 I-Safe Handheld Computer User’s Manual
To use the CK32 I-Safe in an Ethernet network
1Tap the iConnect icon ( ) in the lower right corner of the
Today screen.From the menu, select Enable > Ethernet. This
change disables 802.11 networking on the CK32 I-Safe.
2You will be prompted to reboot the device for changes to take
affect. Press and hold the Power button for 10 seconds to
initiate the reboot. Do not use the Reset button . See
“Preferred Reset Method” on page 110 for more information.
3Go to Start > Settings > the System tab > Intermec Settings
> Communications > Ethernet Adapter > IP Settings.
4If you have a DHCP server, enable DHCP.
or
If you do not have a DHCP server, set these parameters:
• IP address
•Subnet mask
• Default router
Intrinsically Safe rules prohibit direct connection to the CK32
I-Safe.
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CK32 I-Safe Handheld Computer User’s Manual 39
5If required for your network, you may also need to set these
parameters on each CK32 I-Safe:
• Primary and secondary DNS servers
• Primary and secondary WINS servers
6Make sure your CK32 I-Safe is talking to the network and
that the network can see your CK32 I-Safe.
To check the status of your Ethernet connection
1Tap the iConnect icon ( ) in the lower right corner of the
Today screen.
2From the menu, select Status > Ethernet. The Ethernet
Status screen appears and checks the connection.
You can also use iConnect to configure the network settings if
you need to change any setting. Tap To o l s > Ethernet IP
Settings from the iConnect menu.
Setting Up Bluetooth Communications
You can send information to a Bluetooth device wirelessly using
the standard Bluetooth radio in the CK32 I-Safe. The Bluetooth
technology uses short-range radio links and allows for
communications over a 10-meter (32.8 foot) range.
You can use the Bluetooth radio to connect to wireless devices
including:
• Scanners
•Printers
• Headsets
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40 CK32 I-Safe Handheld Computer User’s Manual
To turn the Bluetooth radio on
1Select Start > Settings > System > Intermec Settings >
Bluetooth.
2Tap the Power On radio button and tap File > Save Settings.
Once Bluetooth is enabled, it stays enabled through a warm or
cold boot and maintains virtual COM ports (such as printing)
registration.
For more information on Bluetooth software, see the Bluetooth
Resource Kit and the Wireless Printing Development Guide in the
Intermec Developer Library (IDL). You can download this
Resource Kit from the Intermec Developer Library web site at
www.intermec.com/idl.
Chapter 3 — Configuring the CK32 I-Safe
CK32 I-Safe Handheld Computer User’s Manual 41
Use this table to understand the settings you see in the Bluetooth
menu in Intermec Settings.
Configuring Bluetooth Communications for Wireless Printing
This section explains how to configure the CK32 I-Safe for
Bluetooth wireless printing. You need to:
• make sure Bluetooth power is on. For help, see the procedure
in “Setting Up Bluetooth Communications” on page 39.
• create an application that lets you print. For help, see the next
section.
• select the current wireless printer on the CK32 I-Safe. For
help, see “Selecting the Current Wireless Printer on the
CK32 I-Safe” on page 42.
Creating an Application That Lets You Print Wirelessly
The CK32 I-Safe does not ship with an application that lets you
print wirelessly. You must create an application that opens the
wireless printing COM port on the CK32 I-Safe. For help, see
the Bluetooth Resource Kit section of the IDL Resource Kit
Developer’s Guide, P/N 934-006-xxx.
The Wireless Printing applet is available from Start > Settings >
System. The applet separates the task of wireless printing setup
from other Bluetooth management tasks.
Bluetooth Settings
Setting Description
Power Set and view whether the Bluetooth radio is on or
off.
Class of Device Determines how the device appears to other devices
during discovery.
Discoverable Makes the CK32 I-Safe discoverable.
Connectable Makes the CK32 I-Safe connectable.
IBT Displays the version of the Intermec Bluetooth
Library.
Radio Displays the version of the Bluetooth Radio
Hardware.
Device Address Displays the Bluetooth address of your CK32 I-
Safe.
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42 CK32 I-Safe Handheld Computer User’s Manual
The Wireless Printing applet uses the concept of a “current
wireless printer.” The CK32 I-Safe connects to the current
wireless printer when your application opens the wireless printing
COM port on the CK32 I-Safe. If there is no current wireless
printer selected on your CK32 I-Safe, there is no wireless printing
COM port registered on your CK32 I-Safe. You must select a
current wireless printer on your CK32 I-Safe, as described in the
next section.
The Wireless Printing applet performs these tasks on the CK32 I-
Safe:
• Helps you select the current wireless printer
• Stores the current wireless printer in the registry
• Registers/deregisters the wireless printing COM port
• Stores the wireless printing COM port in the registry as the
WPort
Specifically, the current wireless printer is registered and
deregistered on Bluetooth stack load/unload. If you select a
different current wireless printer, the existing wireless printing
COM port is deregistered and the new one is registered instead.
The Wireless Printing applet uses the Bluetooth COM Port
Control to handle COM port registration/deregistration.
Selecting the Current Wireless Printer on the CK32 I-Safe
By default, there is no current wireless printer selected on the
CK32 I-Safe.
There are three ways to select the current wireless printer:
• Discovering the printer using Bluetooth device discovery
• Manually entering the printer’s Bluetooth device address
• Choosing the printer from a list of previously discovered
printers
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CK32 I-Safe Handheld Computer User’s Manual 43
To discover the printer with Bluetooth device discovery
2Tap Acquire Printer to initiate printer discovery. All
Bluetooth printers discovered within range appear in the
devices list.
3Select the printer you want to connect to and then tap OK.
If your preferred printer does not appear, make sure the
printer is turned on and discovery is enabled, and then repeat
Steps 1 through 3.
4Tap Tes t Pri n t . The printer prints out the test page.
1Select Start > Settings > the Systems tab > Wireless
Printing. The Wireless Printing wizard appears.
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44 CK32 I-Safe Handheld Computer User’s Manual
To manually enter the device address of the printer
3Type the address of the printer in the Enter Device Address
text box and then tap OK. The keyword -unknown- appears
in the Device Name field in the Current Wireless Printer box.
The name of the printer is not sent to the CK32 I-Safe when
you manually enter the printer address.
4Tap Tes t Pri n t . The printer prints out the test page.
To choose the printer from a list of previously discovered printers
1Make sure you have already performed a Bluetooth device
discovery.
1Select Start > Settings > the System tab > Wireless
Printing. The Wireless Printing wizard appears.
2Tap Manual > Acquire Printer. The wizard advances to the
next screen where you enter the device address.
2Select Start > Settings > the System tab > Wireless
Printing. The Wireless Printing wizard appears.
3Tap Set Different Printer. The Devices list appears with the
list of previously discovered printers.
4Select the printer you want and tap OK.
5Tap Tes t Pri n t . The printer prints out the test page.
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CK32 I-Safe Handheld Computer User’s Manual 45
Connecting to a Bluetooth Audio Device
Use the Bluetooth Audio applet to discover, activate, and connect
to Bluetooth audio devices such as a Bluetooth headset. You can
control the audio volume and microphone gain for the connected
Bluetooth audio device.
To connect to a Bluetooth headset
1Select Start > Settings > the System tab > Bluetooth Audio.
2Tap Search for devices. Discovered audio devices are added
to the list with an icon to identify them.
3Double-tap a Bluetooth audio device from the list of Connect
headsets / hands-free devices.
4When a pop-up menu appears and then select Activate. The
device icon changes to include a check mark.
5Double-tap the device name and then select Connect. When
a connection is established, the statues changes to connected.
6Tap the Volume slider bar or Microphone slider bar to adjust
the setting.
Setting Up 802.11 Radio Communications
The CK32 I-Safe has an internal 802.11 b/g radio to transfer
data using wireless communications. This section of the manual
assumes that you have already set up your wireless
communications network including your access points. If you are
using a UDP Plus network, you also need to have your Intermec
Application Server communicating with a host computer.
The CK32 I-Safe supports these network protocols:
•TCP/IP
• UDP Plus
The next sections explain the parameters you need to configure
for the CK32 I-Safe to work in your wireless network.
Note: The CK32 I-Safe supports Ethernet communication or
802.11 communications but it cannot support both at the same
time. The factory default is no communications are enabled.
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46 CK32 I-Safe Handheld Computer User’s Manual
Configuring the Network Parameters for a TCP/IP Network
In a TCP/IP network, the CK32 I-Safe communicates with a
host computer directly using TCP/IP. The access point acts as a
bridge to allow communications between the wired network and
the wireless network.
To use wireless communications in a TCP/IP network
1Tap the iConnect icon ( ) in the lower right corner of the
Today screen.From the menu, select Enable > Wireless. This
disables the Ethernet connection.
2You will be prompted to reboot the device for changes to take
affect. Press and hold the Power button for 10 seconds to
initiate the reboot. Do not use the Reset button. See
“Preferred Reset method” on page 110 for more information.
3Go to Start > Settings > the System tab > Intermec Settings
> Communications > 802.11 Radio.
4Configure these network parameters on each CK32 I-Safe in
the network:
• Network name (SSID)
• IP settings (if not using DHCP)
5Make sure that the CK32 I-Safe is talking to the network and
that the network can see the CK32 I-Safe.
Chapter 3 — Configuring the CK32 I-Safe
CK32 I-Safe Handheld Computer User’s Manual 47
6Configure security. For help, see See “Using ISpyWiFi” on
page 48.
You can configure the network parameters on the CK32 I-Safe to
using Intermec Settings or ISpyWiFi. For information on
Intermec Settings, see “Configuring the CK32 I-Safe Using
Intermec Settings” on page 36.
Configuring the Network Parameters for a UDP Plus Network
In a UDP Plus network, the CK32 I-Safe communicates with a
host computer through the Intermec Application Server. The
Intermec Application Server translates UDP Plus packets on the
wireless network into TCP/IP packets on the wired network and
vice versa. The access point acts as a bridge to allow
communications between the wired network and the wireless
network.
To use wireless communications in a UDP Plus network
1Go to Start > Settings > the System tab > Intermec Settings
> Communications >UDP Plus.
2Configure these network parameters on the CK32 I-Safe:
• UDP Plus Activate
• Controller IP address
• Controller Port
3Make sure the CK32 I-Safe is talking to the network and that
the network can see the CK32 I-Safe.
4Configure security. For help, see “Configuring Security on the
CK32 I-Safe” in the next section.
Checking the Status of Your Wireless Connection
After you configure your wireless settings, you can use iConnect
to check the status of your connection.
To check the status of your wireless connection
1Tap the iConnect icon ( ) in the lower right corner of the
Today screen.
2From the menu, select Status > Wireless. The Wireless Status
screen appears and checks the connection.
Chapter 3 — Configuring the CK32 I-Safe
48 CK32 I-Safe Handheld Computer User’s Manual
You can also use iConnect to configure the network settings if
you need to change anything by tapping To o l s > Wireless
Settings from the iConnect menu.
Using ISpyWiFi
The ISpyWiFi utility provides more detailed information for the
802.11 radio connection in your CK32 I-Safe, such as MAC
address, access point information, association, encryption, power
management, antenna status, RSSI, data link rates, and
supplicant status.
Starting the Utility
The ISpyWiFi utility is installed in your CK32 I-Safe as an
executable. You can either start the utility using File Explorer, or
creating a shortcut to start the utility from the CK32 I-Safe
desktop, or from iConnect.
To start the ISpy WiFi utility via File Explorer
•Tap Start > Programs > the File Explorer icon, then tap the
“\Windows” folder from the root. Scroll down for, then
double-click the ISpyWifi executable.
To place the ISpyWiFi utility in the Programs group
1Press and hold your stylus on the ISpyWifi executable for its
pop-up menu, then select Copy.
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CK32 I-Safe Handheld Computer User’s Manual 49
2Scroll up to the “\Start Menu\Programs” folder, then tap it to
open.
3Press and hold your stylus in an empty (white) area in the
folder, for its pop-up menu, then select Paste Shortcut.
Close the File Explorer, select Start > Programs to locate
the Shortcut to ISpyWifi icon, like the following. Tap this
icon to access the ISpyWifi application.
To start iSpyWiFi from iConnect
1Tap the iConnect icon ( ) in the lower right corner of the
Today screen.
2From the menu, select Status > Wireless > Advanced. The
iSpyWiFi screen appears.
ISpyWiFi
The ISpyWiFi tab con tains netwo rk inter face, configuratio n, access point, and rad io frequen cy informat ion:
Chapter 3 — Configuring the CK32 I-Safe
50 CK32 I-Safe Handheld Computer User’s Manual
ISpyWiFi Tab Contents
WiFi NIC (Network Interface Card)
BCMCF1 A WLAN adapter and its associated driver version
MAC The client radio MAC address
IP(DHCP) The IP address of the client radio, if using DHCP
IP (Static) The IP address of the client radio, if using a static IP address
AP
Status Shows whether the radio is associated with the access point
Channel The channel on which the radio is communicating with the access point
ESSID The text SSID (Network Name) for your network
BSSID MAC address of radio AP with which the client radio is communicating
Config
Association Shows one of the following types:
Open, WPA, WPA-PSK, WPA2, Network EAP
Encrypt Shows potential encryptions for the association shown:
Key Absent/WEP, TKIP, Key Absent, TKIP/AES, WEP
Power CAM (Constantly Awake Mode) or FAST PSP (Power Save Poll)
Antenna Diversity (multiple antennas), Primary (one antenna)
RF
TX Power Transmit power level in milliwatts (mW).
RSSI The Received Signal Strength Indicator. The closer to zero, the better.
For example: -40dBm is excellent, while -60dBm is good.
Link The data rate at which the radios are communicating
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CK32 I-Safe Handheld Computer User’s Manual 51
WiFi Scan
Use the WiFi Scan tab to scan your network and bring back
information about any access points with which you can
communicate.
Tap Scan, then wait for the table to fill with information. Tap
any of the columns to sort by ascending or descending order. Tap
the slider bar on the bottom to scroll left and right to view all of
the information.
WiFi Scan Tab Contents
Scan
SSID The SSID broadcast from the access point
Signal The RSSI seen from the access point
Channel Channel on which client radio is communicating with access point
BSSID The MAC address for the access point radio
Privacy “Y” - WEP, TKIP, or AES encryption is being used;
“N” - no encryption is being used
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52 CK32 I-Safe Handheld Computer User’s Manual
Supplicant
The Supplicant tab provides you with security and
authentication information configured elsewhere in the
CK32 I-Safe.
SuppSupplicant Tab Contents
Supplicant Tab Contents
Supplicant
Service Status ON: Intermec Funk Security is enabled
OFF: Microsoft Security is enabled
Starting Up:
Shutting Down:
Unknown/Undefined:
Authentication State: authenticated: Authentication Server successful
authentication failed: Previous authentication attempt failed
disconnected: No authentication used, Open or Static WEP
connection used
acquired: Access point located, authentication process not
initiated
authenticating: Attempting authentication with Authentication
Server
logoff: Current session terminated by supplicant
unknown: Error occurred, but not defined
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CK32 I-Safe Handheld Computer User’s Manual 53
• Click Configure Profile to launch the Profile Wizard and
configure 802.11 options.
• Click Reconnect to disassociate the radio, momentarily
dropping its connection. The radio then reassociates and
reauthenticates, but does not do anything with the radio
driver.
• Click Clear Events to remove the information shown in the
Supplicant Event box.
Authentication Result success: Authentication successful
time-out: Authentication Server not responding to requests, you
may be out of range
no credentials: Proper credentials not configured in device
client reject: Unable to validate access point certificate
server reject: Authentication Server rejects submitted credentials
unknown: No authentication used or in the process of
authentication
Supplicant Events Displays output from the supplicant detailing its status.
Intermec Supplicant
Version Version of Intermec Funk Security in the CK32 I-Safe
Supplicant Tab Contents (continued)
Chapter 3 — Configuring the CK32 I-Safe
54 CK32 I-Safe Handheld Computer User’s Manual
Ping
Use the Ping tab to contact with any host in your network for
information.
Ping Tab Contents
1From the Host drop-down list, select an IP address for the
host you want to ping. Enter a new IP address using the input
panel or the keypad. Select Clear List to remove all the IP
addresses from the drop-down list.
2From the Repetitions drop-down list, select the number of
times to ping the selected host. These repetitions are done
once per second.
Ping
Timing Statistics Min: The shortest ping reply in milliseconds (ms)
Max: The maximum ping reply in milliseconds
Avg: The average ping reply time
Count: The number of pings already completed
Timeouts: The number of pings that did not receive a response
BSSID The MAC address for the access point radio
Channel: The channel on which the access point is communicating
RSSI The RSSI seen on the access point
Link The speed at which the last ping occurred.
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CK32 I-Safe Handheld Computer User’s Manual 55
3Tap Ping to initiate contact with the selected host
4Depending on how the screen is set up, you can toggle
between a graph and a list of ping results:
•Tap Graph to toggle to the graphical view of 25 of the
most recent pings and their response results, like in the
following sample graph:
Note the size of the gray area represents the standard deviation from
the mean.
•Tap List to toggle to detailed information showing what
ping touched what host and its RTT (Round Trip Time).
Supplicant Logging
If you reach a situation where you need to send in debug
information to Intermec Product Support or Intermec
Engineering, you can use the Intermec Funk Security logging
feature.
1Tap the Supplicant tab, then tap Configure Profile to access
the Profile Wizard.
2Tap Edit Selected Profile, then tap the Advanced tab.Check
Enable Logging, tap ok to close the profile settings, then tap
ok to close the Profile Wizard.
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The debug output file is then stored in the “\My Device” root
folder as a text file called “uroddsvc.” Using File Explorer,
press and hold your stylus on this file for its pop-up menu,
then select any of its options to copy, beam, send, or delete
this file.
Configuring Security on the CK32 I-Safe
The CK32 I-Safe provides three types of security for your wireless
network:
• Wi-Fi Protected Access (WPA)
• 802.1x
•WEP
This section explains how to configure security on your wireless
CK32 I-Safe. If you choose not to use security, see “Disabling
Security” on page 79. Intermec always recommends that you
implement security.
You must use either Funk or Microsoft security to implement
your security solution. For details, see “Choosing Between Funk
and Microsoft Security” on page 60.
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CK32 I-Safe Handheld Computer User’s Manual 57
If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security,
this section assumes that your authentication server and
authenticators are properly configured.
Understanding the Wireless Network
Your wireless radio adapter (network interface card) connects to
wireless networks of two types: infrastructure and ad-hoc
networks.
• Infrastructure networks get you onto your corporate network
and the internet. The CK32 I-Safe establishes a wireless
connection to an access point, which links you to the rest of
the network. When you connect to a network using an access
point, you are using the 802.11 b/g infrastructure mode.
• Ad-hoc networks are private networks shared between two or
more clients.
Each wireless network is assigned a name or SSID (Service Set
Identifier) to allow multiple networks to exist in the same area
without infringing on each other.
Intermec recommends using security with wireless networks to
prevent unauthorized access to your network and to ensure the
privacy of transmitted data. Authentication by both the network
and the user are required elements for secure networks. Use the
following table to understand some of the wireless network
terminology.
Using WPA Security
Wi-Fi Protected Access (WPA) is a strongly enhanced,
interoperable Wi-Fi security that addresses many of the
vulnerabilities of Wired Equivalent Privacy (WEP). Instead of
WEP, WPA uses Temporal Key Integrity Protocol (TKIP) for its
data encryption method.
Currently, WPA satisfies some of the requirements in the IEEE
802.11i draft standard. When the standard is finalized, WPA will
maintain forward compatibility.
Note: Your security choice does not depend on your
authentication server. For example, you can choose Funk security
if you use Microsoft’s Internet Authentication Service.
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WPA runs in 802.1x (Enterprise) mode or PSK (Pre-Shared Key)
mode:
• In Enterprise mode, WPA provides user authentication using
802.1x and an Extensible Authentication Protocol (EAP).
That is, an authentication server (such as a RADIUS server)
must authenticate each device before the device can
communicate with the wireless network.
• In PSK mode, WPA provides user authentication using a
shared key between the authenticator and the CV30. WPA-
PSK is a good solution for small offices or home offices that
do not want to use an authentication server.
To use WPA security, you need:
• an authentication server (Enterprise mode only).
• an access point with an 802.11 b/g radio that supports WPA.
• a CK32 I-Safe with the 802.11b/g radio and the 802.1x/WPA
security option.
The CK32 I-Safe also supports Wi-Fi Protected Access 2 (WPA2)
if you are using Funk security. WPA2 uses an Advanced
Encryption Standard (AES) for data encryption.
WPA2 runs in 802.1x (Enterprise) mode or PSK (Pre-Shared
Key) mode:
• For WPA2-802.1x mode, WPA2 requires authentication in
two phases; the first is an open system authentication and the
second uses 802.1x and an Extensible Authentication
Protocol (EAP) authentication method.
• In PSK mode, WPA2 provides user authentication using a
shared key between the authenticator and the CK32 I-Safe.
WPA2-PSK is a good solution for small offices or home
offices that do not want to use an authentication server.
Using Static WEP Security
The CK32 I-Safe uses the Wired Equivalent Privacy (WEP)
protocol to add security to your wireless network based on the
802.11 standard.
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To use WEP security, you need:
• a CV30 with an 802.11b/g radio.
• an access point with an 802.11b/g radio.
Using 802.1x Security
802.1x security provides centralized user authentication using an
authentication server, authenticators (access points), and
supplicants. These components communicate using an EAP
authentication type, such as TLS (Transport Layer Security) or
PEAP (Protected Extensible Authentication Protocol). 802.1x
security provides data encryption using dynamic WEP key
management.
To use 802.1x security, you need:
• an access point with an 802.11b/g radio.
• a CK32 I-Safe with an 802.11b/g radio and the 802.1x/WPA
security option.
• an authentication server.
Using LEAP Security
Lightweight Extensible Authentication Protocol (LEAP), also
known as Cisco-Wireless EAP, provides username/password-
based authentication between a wireless client and a RADIUS
server. In the 802.1x framework, traffic cannot pass through an
Ethernet hub or wireless network access point until it successfully
authenticates itself.
The station must identify itself and prove that it is an authorized
user before it is actually allowed to use the LAN. LEAP also
delivers a session key to the authenticated station, so that future
frames can be encrypted with a key that is different than keys
used by other sessions.
To use LEAP security, you need:
• a RADIUS server.
• Cisco access points.
LEAP security is not supported with Microsoft security.
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Choosing Between Funk and Microsoft Security
The CK32 I-Safe provides both Funk and Microsoft security
choices. Funk security is the default setting. Use the following
sections to set security using either Funk or Microsoft as your
security choice. Both security choices offer similar features, but
Funk security also offers these features:
• CCX v2.0 compliance
• Support for LEAP, TTLS, and FAST
• Configuration of up to four profiles
If you want to use the default Funk security, you need to select a
profile. For help, see one of the following sections, “Configuring
Funk Security Using Intermec Settings.” or “Configuring Funk
Security Using the Profile Wizard.”
If you want to use Microsoft security, you need to select it as your
security choice. For help, see “Configuring Microsoft Security”
on page 73.
Configuring Funk Security Using Intermec Settings
You can define up to four profiles for Funk security. Different
profiles let your CK32 I-Safe communicate in different networks
without having to change all of your security settings. For
example, you may want to set up one profile for the
manufacturing floor and one for the warehouse. By default, the
active profile is Profile_1.
To select a profile for Funk security
1Select Start > Settings > the System tab > Intermec Settings.
2Select Communications > 802.11 Radio > Funk Security.
3Select Active Profile, choose a profile from the list, and save
your settings.
4Tap the active profile to expand it.
5(Optional) Give your profile a meaningful name:
aSelect Profile Label and a text box appears.
bSelect the text in the box, type a meaningful name, and
save your settings.
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6Select one profile as the active profile by tapping Active
Profile and choosing a profile fro the drop-down list.
7Save your settings.
Configuring WPA Security With Funk Security
Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-
PSK, or WPA2-PSK security on your CK32 I-Safe with Funk
security.
To configure WPA-802.1x with Funk security
1Open Intermec Settings.
2Make sure you have configured the communications and
radio parameters on your CK32 I-Safe.
3Make sure you have selected Funk as your security choice.
4Open Intermec Settings.
5Choose Communications > 802.11 Radio > Funk Security
> Profile.
6For Association, choose WPA or WPA2 and press Enter.
Encryption automatically defaults to TKIP if you are using
WPA. Encryption automatically defaults to WEP if you are
using Shared.
7For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and
press Enter.
If you choose TTLS or PEAP:
aFor Prompt for Credentials, choose Enter credentials
now.
bSelect User name and type your user name.
cSelect User Password and type a user password.
dFor Validate Server Certificate, choose Yes.
Note: You can use Prompt for credentials to
troubleshoot your connection to the network if you have
problems. By choosing Enter credentials now, you are
storing the user name and password on the device so that
you will not need to enter it every time.
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If you choose TLS:
aLoad a user and root certificate on your CK32 I-Safe. For
help, see “Loading a Certificate” on page 76.
bFor Validate Server Certificate, choose Yes.
cYou must enter a User Name and Subject Name. You can
also enter a Server Common Name if you want to
increase your level of security.
8Save your settings.
To enable WPA-PSK or WPA2-PSK with Funk security
1Open Intermec Settings.
2Make sure you have configured the communications
parameters and selected Funk as your security choice.
3Make sure you have selected Funk as your security choice.
4Open Intermec Settings.
5Choose Communications > 802.11 Radio > Funk Security
> Profile.
6For Association, choose WPA or WPA2.
7For 8021x, choose None.
8For Pre-Shared Key, enter the pre-shared key or the
passphrase.
The pre-shared key may be given in hexadecimal by prefixing
a string of 64 hex digits with 0x for a total of 66 characters, or
by entering a passphrase of 8 to 63 characters.
The pre-shared key value must exactly match the key on the
authenticator.
9Save your settings.
Configuring 802.1x Security With Funk Security
1Open Intermec Settings.
Note: You must have the date on the CK32 I-Safe set
correctly when you enable Validate Server Certificate.
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2Make sure you have configured the communications and
radio parameters on your CK32 I-Safe.
3Make sure you have selected Funk as your security choice.
4Choose Communications > 802.11 Radio > Funk Security
> Profile.
5For Association, choose Open.
6For Encryption, choose WEP.
7For Inner Authentication, choose TTLS, PEAP or TLS.
If you choose TTLS or PEAP:
aSelect User name and type your user name.
bSelect Password prompt, and choose Enter password
now.
cSelect User Password and type a user password.
dFor Validate Server Certificate, choose Enabled.
If you choose TLS:
aLoad a user and root certificate on your CK32 I-Safe. For
help, see “Loading a Certificate” on page 76.
bFor Validate Server Certificate, choose Yes.
cYou must enter a User Name and Subject Name. You can
also enter a Server Common Name if you want to
increase your level of security.
8Save your settings.
Configuring LEAP Security on the CK32 I-Safe
1Open Intermec Settings.
1Make sure you have selected Funk as your security choice.
2Make sure you have configured the communications
parameters and selected Funk as your security choice.
Note: You can use Prompt for password to troubleshoot your
connection to the network if you have problems.
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64 CK32 I-Safe Handheld Computer User’s Manual
3From Intermec Settings, choose Communications > 802.11
Radio > Funk Security > Profile.
4For 8021x, choose LEAP.
5For Association, choose Open, WPA, WPA2, or Network
EAP. Encryption automatically defaults to TKIP if you
choose WPA, to AES if you choose WPA2, and to WEP if
you choose Open or Network EAP.
6For Prompt for Credentials, select Enter credentials now.
7Select User name and type your user name.
8Select User Password and type your user password.
9Save your settings.
Configuring Static WEP Security With Funk Security
1Open Intermec Settings.
2Make sure you have configured the communications
parameters and selected Funk as your security choice.
3Choose Communications > 802.11 Radio > Funk Security
> Profile.
4For Association, choose Open.
5For Encryption, choose WEP.
6For 8021x, choose None.
7Define a value for the keys you want to use. You can define up
to four keys (Key 1 through Key 4).
Enter an ASCII key or a hex key that is either 5 bytes or 13
bytes long depending on the capability of the radio. Set a 5-
byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13
hex pairs.
8For Tran smit key, choose the key you want to use for
transmitting data.
9Save your settings.
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Configuring Funk Security Using the Profile Wizard
You can start 802.11 b/g communications on the CK32 I-Safe
using the Profile Wizard. A profile contains all the information
necessary to authenticate you to the network, such as login name,
password or certificate, and protocols by which the CK32 I-Safe
is authenticated. You can have up to four profiles for different
networks. For example, you may have different login names or
passwords on different networks.
To select a profile for Funk security
1Open Intermec Settings.
2Select Start > Settings > the Systems tab > Wireless
Network.
or
Tap the iConnect icon ( ) icon in the lower right corner
of the screen and select Too l s > Wireless Settings.
The Profile Wizard appears on the screen.
3From the Profile list, select the profile you want to configure
4Tap Edit Selected Profile.
5(Optional) Give your profile a meaningful name by selecting
the text in the Profile Label text box and typing a meaningful
name.
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6From the Network type list, select either Infrastructure or
Ad-Hoc. Select Infrastructure if the network uses access
points to connect to the corporate network or internet. Select
Ad-Hoc to set up a private network with one or more
participants.
7Enter the SSID (Network Name) if different than the profile
name.
8Tap OK.
Configuring WEP Security With Profile Wizard
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose None.
3For Association, choose Open or Shared to match the
settings on your access point.
4For Encryption, choose WEP.
5From the Data TX Key list, select the key you want to use for
transmitting data.
6Define a value for the keys you want to use. You can define up
to four keys (Key 1 through Key 4).
Enter an ASCII key or a hex key that is either 5 bytes or 13
bytes long depending on the capability of the radio. Set a 5-
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CK32 I-Safe Handheld Computer User’s Manual 67
byte value for 64-bit WEP or a 13-byte value for 128-bit
WEP. Hex keys must be preceded by 0x and contain 5 or 13
hex pairs.
7Tap OK.
Configuring WPA-PSK Security With Profile Wizard
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose None.
3For Association, choose WPA.
4For Pre-Shared Key field, enter the passphrase as ASCII. The
passphrase must be 8 to 63 characters and match the
passphrase on the access point.
5Tap OK.
Configuring WPA2-PSK Security With Profile Wizard
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose None.
3For Association, choose WPA2.
4For Pre-Shared Key field, enter the passphrase as ASCII. The
passphrase must be 8 to 63 characters and match the
passphrase on the access point.
5Tap OK.
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Configuring PEAP Security With Profile Wizard
Protected EAP (PEAP) performs secure authentication against
Windows domains and directory services. It is comparable to
EAP-TTLS, though not as flexible.
To configure PEAP security
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose PEAP.
3For Association, choose Open, WPA, or Network EAP.
4For Encryption, choose TKIP if you selected WPA for
association, or WEP if you selected Network EAP for
association.
5For Username, type a unique username for this protocol.
6Select Prompt for password to have the user enter this
password each time to access the protocol, or select Use
following password to use the protocol without entering a
password each time you use the CK21 I-Safe.
7In the Password field, type a unique password for this
protocol.
8Tap Get Certificates to obtain or import server certificates.
For help with certificates, see “Loading a Certificate” on
page 76.
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9Tap Additional Settings to assign an inner PEAP
authentication and set options for server certificate validation
and trust.
10 From the Inner PEAP Authentication list, choose EAP/MS-
CHAP-V2, EAT/Token Card, or EAP/MD5-Challenge.
11 Check Validate Server Certificate to verify the identity of the
authentication server based on its certificate when using
PEAP.
12 Tap Root CA, select a root certificate, and then tap OK.
13 Enter the Common Names of trusted servers.
14 Tap OK.
Configuring TLS Security With Profile Wizard
EAP-TLS is a protocol based on the Transport Layer Security
(TLS) protocol widely used to secure web sites. This protocol
requires both the user and authentication server to have
certificates for mutual authentication.
To configure TLS security
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose TLS.
3For Association, choose Open, WPA, WPA2, or Network
EAP.
4For Encryption, choose TKIP or AES if you selected WPA2
for association, or WEP or CKIP if you selected Network
EAP for association.
5For Username, type a unique username for this protocol.
6Select Prompt for password to have the user enter this
password each time to access the protocol, or select Use
following password to use the protocol without entering a
password each time you use the CK32 I-Safe.
7In the Password field, type a unique password for this
protocol.
8Tap Get Certificates to obtain or import server certificates.
For help with certificates, see “Loading a Certificate” on
page 76.
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9Tap Additional Settings to Certificate Settings.
10 Check Validate Server Certificate to verify the identity of the
authentication server based on its certificate when using TLS.
11 Tap Root CA, select a root certificate, and then tap OK.
12 Enter the Common Names of trusted servers.
13 Tap OK.
Configuring TTLS Security With Profile Wizard
TTLS protocol provides authentication like EAP-TLS but does
not require user certificates. User authentication is done using a
password or other credentials that are transported in a securely
encrypted “tunnel” established using server certificates.
To configure TTLS security
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose TTLS.
3For Association, choose Open, WPA, WPA2, or Network
EAP.
4For Encryption, choose TKIP or AES if you selected WPA2
for association, or WEP or CKIP if you selected Network
EAP for association.
5For Username, type a unique username for this protocol.
6In the Password field, type a unique password for this
protocol.
7Select Prompt for password to have the user enter this
password each time to access the protocol, or select Use
following password to use the protocol without entering a
password each time you use the CK32 I-Safe.
8(Optional) Tap Get Certificates to obtain or import server
certificates. For help with certificates, see “Loading a
Certificate” on page 76.
9Tap Additional Settings to assign an inner TTLS
authentication, inner EAP, and set options for server
certificate validation and trust.
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10 From the Inner TTLS Authentication list, choose PAP,
CHAP, MS-CHAP, MS-CHAP-V2, PAP/Token Card, or
EAP.
11 If you select EAP for the inner authentication protocol, select
an inner EAP protocol from the Inner EAP list.
12 Check Validate Server Certificate to verify the identity of the
authentication server based on its certificate when using
PEAP.
13 Tap Root CA, select a root certificate, and then tap OK.
14 Enter the Common Names of trusted servers.
15 For Anonymous EAP-TTLS Name, type an outer identity to
protect your login name or identity.
16 Tap OK.
Configuring LEAP Security With Profile Wizard
LEAP is the Cisco Lightweight version of EAP.
To configure LEAP security
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose LEAP.
3For Association, choose Open, WPA, WPA2, or Network
EAP.
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4For Encryption, choose TKIP or AES if you selected WPA2
for association, or WEP or CKIP if you selected Network
EAP for association.
5For Username, type a unique username for this protocol.
6In the Password field, type a unique password for this
protocol.
7Select Prompt for password to have the user enter this
password each time to access the protocol, or select Use
following password to use the protocol without entering a
password each time you use the CK32 I-Safe.
8Tap OK.
Configuring EAP-FAST with Profile Wizard
The EAP-FAST protocol is a client-server security architecture
that encrypts EAP transactions with a TLS tunnel. While similar
to PEAP, EAP-FAST differs significantly since tunnel
establishment is based on strong secrets unique to users. These
secrets are called Protected Access Credentials (PACs), which
CiscoSecure ACS generates using a master key known only to
CicsoSecure ACS. EAP-FAST does not require certificate
management.
1In the Profile Wizard, select the Security page.
2For 8021x Security, choose EAP-FAST.
3For Association, choose Open, WPA, WPA2, or Network
EAP.
4For Encryption, choose WEP or CKIP if you selected
Network EAP for association.
5For Username, type a unique username for this protocol.
6In the Password field, type a unique password for this
protocol.
7Select Prompt for password to have the user enter this
password each time to access the protocol, or select Use
following password to use the protocol without entering a
password each time you use the CK32 I-Safe.
8Tap Additional Settings to set options for PAC management
and assign an anonymous EAP-FAST name.
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9Tap PAC Manager to view the PAC files currently installed
on the CK32 I-Safe. Tap ok to return to the Additional
Settings screen.
10 If you already have a PAC on the CK32 I-Safe, clear Allow
Automatic PAC provisioning to avoid receiving more PACs
from the server.
11 If Allow Automatic PAC provisioning is selected, you can
check:
•Prompt before acquiring a new PAC for notification of
any incoming PACs.
•Prompt before replacing a PAC for notification whether
to replace a current PAC with an incoming PAC.
12 For Anonymous EAP-FAST Name, type the outer identity
assigned for public usage.
13 Tap OK.
Configuring Microsoft Security
The default security setting is Funk. If you want to use Microsoft
security, you need to select it as your security choice. After you
select Microsoft as your security choice, you will be prompted to
save your settings and reset your computer for your change to
take effect.
To select Microsoft security as your security choice
1Select Start > Settings > the System tab > Intermec Settings.
The Intermec Settings application appears.
2Select Communications > 802.11 Radio > Security Choice.
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3From the Security Choice list, select Microsoft Security and
save your settings. An alert box appears telling you that you
must save your settings and warm boot the CV30 for the new
security choice to take effect.
4An alert box appears telling you that you must save your
settings and warm boot the CK32 I-Safe for the new security
choice to take effect. Tap Yes to warm boot the CK32 I-Safe
with Microsoft Security as the Security Choice.
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Networks already configured are preferred networks. You can
connect to only preferred networks or search for and connect to
any available network.
You can add a wireless network when the network is detected or
manually by entering settings information. To determine if
authentication information is needed, see your network
administrator.
When the CK32 I-Safe restarts with Microsoft selected as the
security choice, a dialog box with your wireless network
information appears. You can connect to an existing preferred
connection or set up a new connection. The following
information is for setting up a new connection.
To configure Microsoft security for a new connection
1In the radio network connection dialog box, double-tap Add
New.
2Enter a network name. If the network was detected, the
network name is entered and cannot be changed.
3(Optional) To connect to an ad-hoc connection, select This is
a computer-to-computer (ad-hoc) network; wireless access
points are not used.
4Follow these steps to disable authentication:
aSet Authentication to Open if WEP keys are not required
or to Shared when WEP keys are required for association.
bSet Data Encryption to Disabled.
Follow these steps to enable WEP encryption:
aSet Authentication to Open if WEP keys are not required
or to Shared when WEP keys are required for association.
bSet Data Encryption to WEP.
cTo change the network key, clear The key is provided
automatically check box, enter the new Network key,
and then select the appropriate Key index.
Follow these steps to enable WPA authentication:
aSet Authentication to WPA.
bSet Data Encryption to either WEP or TKIP.
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Follow these steps to enable WPA authentication using a
preshared key:
aSet Authentication to WPA-PSK.
bSet Data Encryption to either WEP or TKIP.
cEnter the new Network key.
5From the EAP type list, select either MD5-Challenge, PEAP
or TLS.
6Tap OK to close the screen.
Loading a Certificate
If you choose to use transport layer security (TLS) with WPA or
802.1x security, you need to have a unique client certificate on
the CK32 I-Safe and a trusted root certificate authority (CA)
certificate. You can use a third-party CA to issue unique client
certificates and a root certificate.
There are three ways to load certificates on the CK32 I-Safe:
• If you are using Active Directory to issue certificates, you can
use the Enroll Certificates application to load the certificates.
• If you are using another third-party CA, you can use the
Import Certificates application to load the certificates.
• If you have multiple certificates to install, you can use the
Import Root Certificates and Import User Certificates
functions.
To load certificates if you are using Active Directory
1Configure the network and radio settings for the CK32 I-Safe
to communicate with your certificate authority or establish an
ActiveSync connection with the CA.
Note: If you select to automatically connect to non-preferred
networks, the CK32 I-Safe detects any new networks and
provides you with the opportunity to configure them.
Note: For certificates to be valid, the CK32 I-Safe must be set to
the correct date and time. After cold booting the CK32 I-Safe,
you may need to correct the date and time.
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2From Intermec Settings, select Communications > 802.11
Radio > Certificates.
3Select Enroll Certificates and tap the Run App button. The
Enroll Certificates dialog box appears.
4In the Enroll Certificates dialog box, enter the User Name,
Password, and Server (IP address) to log into the CA server.
5Tap OK. A dialog box appears asking if you want to load the
root certificate.
6Tap OK for yes. The Enrollment Tool message box appears
telling you that the user certificate has been added.
7Tap OK to close the Enrollment Tool message box.
8Configure your CK32 I-Safe for WPA, or 802.1x security.
To load certificates if you are using a third-party CA
1From Intermec Settings, select Communications > 802.11
Radio > Certificates.
2Select Import Certificates and tap the Run App button. The
certificates application appears.
3Tap in the Import pfx Certificate box and navigate to
your private .pfx file.
4Select the file and the path to your .pfx file now appears in the
text box.
5Tap Import Certificate. A dialog box appears asking if you
want to add the certificate to the root store.
6Press OK to add the certificate. A message box appears telling
you that the root certificate has been imported.
7Tap OK to close the Success message box.
8Tap Import User Cert. A dialog box appears telling you that
the user certificate and the associated key were successfully
imported.
9Tap OK to close the Success message box.
10 Configure your CK32 I-Safe for WPA, or 802.1x security.
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78 CK32 I-Safe Handheld Computer User’s Manual
To load multiple certificates
1Create the \Temp\Root and the \Temp\User folders on the
CK32 I-Safe.
2Copy at least one root certificate .cer file into the \Temp\Root
folder.
3Copy at least one user certificate .cer file and key .pvk file into
the \Temp\User folder. The filenames must match (for
example, cert1.cer and cert1.pvk).
4From Intermec Settings, select Communications > 802.11
Radio > Certificates.
5Select Import Root Certificates = False. Choose True from
the drop-down menu.
6Select Import User Certificates = False. Choose True from
the drop-down menu.
7Exit Intermec Settings and save your settings. The certificates
are immediately imported:
aAll root certificates in \Temp\Root are imported into the
Trusted Authorities certificate store.
bAll certificate and key files in \Temp\User are imported
into the My Certificates certificate store.
cThe Import Root Certificates and the Import User
Certificates settings are changed from True to False.
8Configure your CK32 I-Safe for WPA, or 802.1x security.
Note: You are prompted when a root certificate is
imported, unless that certificate is already in the store.
Chapter 3 — Configuring the CK32 I-Safe
CK32 I-Safe Handheld Computer User’s Manual 79
Disabling Security
If you choose not to use security with your wireless network, you
can disable it on the CK32 I-Safe. Intermec recommends that
you always set security in your network.
To disable security
1Open Intermec Settings.
2Choose Communications > 802.11 Radio > Microsoft
Security.
3For Network Authentication, choose Open.
4For Data Encryption, choose Disabled.
5Close Intermec Settings.
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80 CK32 I-Safe Handheld Computer User’s Manual
CK32 I-Safe Handheld Computer Users Manual 81
4Developing and Installing
Applications
Use this chapter to understand the guidelines for developing
applications and converting existing Trakker Antares applications
for use on the CK32 I-Safe. You will also find information on
installing applications and automatically launching them. This
chapter contains these sections:
• Developing Applications for the CK32 I-Safe
• Installing Applications on the CK32 I-Safe
• Launching an Application Automatically
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82 CK32 I-Safe Handheld Computer Users Manual
Developing Applications for the CK32 I-Safe
The CK32 I-Safe Handheld Computers run applications
programmed in Microsoft Visual Studio 2003 or later. You can
also use Microsoft eMbedded Visual C++ version 4.2 or later, but
some features may not be available. Use this section to
understand the hardware and software you need to:
• develop a new application for the CK32 I-Safe.
• develop a web-based application for the CK32 I-Safe.
• convert a Trakker Antares application to a CK32 I-Safe
application.
Developing a New Application Using the Intermec Developer Library
Use the Intermec resource kits to develop new applications to run
on the CK32 I-Safe. The Intermec resource kits are a library of
C#, C++, and .NET components grouped by functionality that
you can use to create applications for the CK32 I-Safe. The
resource kits are part of the Intermec Developer Library (IDL),
and can be downloaded from the Intermec web site at
www.intermec.com/idl.
At a minimum, you need the following hardware and software
components to use the Intermec resource kits:
• Pentium PC, 400 MHz or higher
• Windows 2000 (Service Pack 2 or later) or Windows XP
(Home, Professional, or Server)
• For native and managed development, Microsoft Visual
Studio 2005
• 128 MB RAM (196 MB recommended)
• 360 MB hard drive space for minimum installation (720 MB
for complete)
• CD-ROM drive compatible with multimedia PC
specification
• VGA or higher-resolution monitor (Super VGA
recommended)
• Microsoft Mouse or compatible pointing device
Chapter 4 — Developing and Installing Applications
CK32 I-Safe Handheld Computer Users Manual 83
Developing a Web-Based Application
You can develop web-based data collection applications for use
on the CK32 I-Safe. For help, see any HTML source book. The
CK32 I-Safe contains Internet Explorer Mobile for you to use.
Microsoft Internet Explorer Mobile is available from the Start
menu and provides all of the common elements you expect to
find.
Converting a Trakker Antares Application for the CK32 I-Safe
If you have an existing Trakker Antares application that you
would like to run on the CK32 I-Safe, you can use the Antares
Migration Resource Kit to convert it. The Antares Migration
Resource Kit is a set of libraries and tools that you use to convert
your existing Trakker Antares C applications into C++
applications for use on the CK32 I-Safe.
The CK32 I-Safe does not support all Trakker Antares functions.
You may need to rewrite parts of your application when
converting it for use on the CK32 I-Safe. See the resource kit for
a list of functions that are not supported.
You need these hardware and software components to use the
resource kit:
• PC with at least 100 MB of free disk space running Microsoft
Windows 2000/XP
• Microsoft Visual Studio 2003 (or later)
• Microsoft eMbedded Visual C++ version 4.2 or later
• Antares Migration Resource Kit (from IDL 2.4 or later)
The resource kit is part of the Intermec Developer Library (IDL),
which you can download from the Intermec web site at
www.intermec.com/idl.
Chapter 4— Developing and Installing Applications
84 CK32 I-Safe Handheld Computer Users Manual
Installing Applications on the CK32 I-Safe
There are several ways you can install applications on the CK32
I-Safe:
• You can package your application as a cabinet (.cab) file.
• If you have a simple application, you may only need to deliver
the .exe file.
• You can copy a directory structure that contains the
application, supporting files, DLLs, images, and data files.
Intermec recommends using .cab files to install your applications.
The CK32 I-Safe uses standard Windows Mobile .cab files and
will install third-party .cab files. You can have your .cab files place
your application in any of these memory locations on the CK32
I-Safe:
• Applications can be installed into the Object Store or the
Flash File Store. Both locations are virtual partitions on the
embedded storage card in the system. The Object Store will
be erased during a ‘clean’ boot, but the Flash File store will
persist. Neither location will be erased during a normal reset
of the system. The registry always persists to the Object Store
region for normal resets. If you need files and/or registry
entries to persist through a ‘clean’ boot, it is suggested that
you use a cab file installed from the Flash File Store area. For
more information on ‘clean’ boots, see “Resetting Your
Computer” on page 110.
There are several ways you can install files and applications on the
CK32 I-Safe:
• SmartSystems server
•ActiveSync
• Wavelink Avalanche
The following sections explain how to use each one of these
processes to install your application on the CK32 I-Safe.
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CK32 I-Safe Handheld Computer Users Manual 85
Installing Applications Using SmartSystems Foundation
You can use the SmartSystems server to drag-and-drop Intermec
applications onto your CK32 I-Safe. The CK32 I-Safe ships with
the SmartSystems client, which means it is SmartSystems-
enabled. The console is part of SmartSystems Foundation, which
you can download from www.intermec.com/SmartSystems. For
help using the console, see the online help.
To install an application using SmartSystems Foundation
1Download your application file to your desktop PC.
2Double-click the application file to install it. The application
file should appear in the software vault.
3From the SmartSystems console in the Software Vault,
drag-and-drop the application onto each CK32 I-Safe in your
network.
Installing Applications Using Microsoft ActiveSync
You can use Microsoft ActiveSync to establish a connection
between your PC and the CK32 I-Safe. ActiveSync transfers files,
synchronizes files, performs remote debugging, and other device
management activities. For more information on ActiveSync see
“Using Microsoft ActiveSync” on page 32.
You can have a USB or 802.11 b/g ActiveSync connection to the
CK32 I-Safe. When you only have a few CK32 I-Safes to update,
you can copy files using Windows Explorer on a PC.
This procedure assumes that Microsoft ActiveSync is installed on
your PC and is up and running.
To install an application using ActiveSync
1Use the AN1 Communications Adapter to connect the CK32
I-Safe to a PC or host via the USB port.
You may have to disconnect and then connect the cable to
“wake” the connection.
Intrinsically Safe rules prohibit direct connection to the CK32
I-Safe.
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86 CK32 I-Safe Handheld Computer Users Manual
2Wait for a “Connected” message to appear in the Microsoft
ActiveSync application to signal a connection to the CK32
I-Safe.
If necessary, select File > Get Connected to initiate a
connection.
3Click To o l s > Explore Device to open the Mobile Device
window on the CK32 I-Safe.
4On your desktop PC, locate the .cab file you want to
download to the CK32 I-Safe and copy it.
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CK32 I-Safe Handheld Computer Users Manual 87
5From the Mobile Device window, open the My Windows
Mobile-Based Device folder and navigate to the folder where
you want to paste the .cab file.
6Paste the .cab file into the desired folder.
7When you are done copying files, reset the CK32 I-Safe.
8After the CK32 I-Safe is done resetting, tap Start > Programs
> File Explorer to locate the newly copied files.
9Tap the .cab files to install them.
Installing Applications Using Wavelink Avalanche
You can use the Wavelink Avalanche device management system
to install applications on all of your wireless CK32 I-Safes. The
CK32 I-Safe ships with the Avalanche Enabler already loaded on
it. In order to use Avalanche Enabler you must also have the
Avalanche Administrative Console installed on your PC.
To install Avalanche Enabler
1Tap Start > Programs > File Explorer and navigate to the
Windows folder.
2Locate and tap InstallSelect to launch the application
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88 CK32 I-Safe Handheld Computer Users Manual
3Tap OK on the Install Select Caution dialog.
Chapter 4 — Developing and Installing Applications
CK32 I-Safe Handheld Computer Users Manual 89
4Select Avalanche Enabler and tap the Apply button.
5You will need to clean boot the CK32 I-Safe to install the
selected files. Tap Yes to initiate a clean boot. For help, see
“Performing a Clean Boot” on page 111.
This completes the installation process for Install Select.
Each time the Avalanche Enabler is activated (typically on a
reset), the CK32 I-Safe attempts to connect to the Avalanche
Agent. When the CK32 I-Safe connects to the agent, the agent
determines whether an update is available and immediately starts
the software upgrade, file transfer, or configuration update.
You can now install software packages and updates for the CK32
I-Safe using the Avalanche Administrative Console. Schedule the
CK32 I-Safe updates or manually initiate an update using the
Avalanche Administrative Console.
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90 CK32 I-Safe Handheld Computer Users Manual
For more information on using Wavelink Avalanche, contact
your local Intermec representative or visit the Wavelink web site
at www.wavelink.com.
Launching An Application Automatically
You can configure the various media used in the Windows
Mobile system with a folder name and can change the media in
the registry of the system. Many of the startup components rely
on folder names to locate information files, applications, or other
related data.
During normal Windows Mobile system startup, there are
Intermec-specific and non-Intermec components that require an
orderly start to properly function. These non-Intermec
components may also need to start themselves so the Windows
Mobile device can function properly. Since there are possible
configurations that come from using one or more optional built-
in peripheral devices, the platform components starting on the
next page are required to manage startup.
RunAutoRun
System components are installed and configured during the
power up process from a single starting point. RunAutoRun
(RunAutoRun.exe), built into the operating system image and
located in the “\Windows\Startup” folder, checks for AutoExec
(AutoExec.exe) in a “2577” directory on a mounted volume in
this order: miniSD, Object Store (or User Store), which may be
non-volatile storage or RAM, and Flash File Store which may
map as Object Store (default location for the AutoExec program in
Intermec systems). Intermec system applications start from this
folder. However, the ordering of mounted volumes does override
this feature.
Note: This describes the system component startup for Intermec
provided components only. It does not describe the bootstrap
loader process. It only describes the component installation
process provided by Windows Mobile. It is assumed that you
understand the Microsoft Mobile startup procedures and are
familiar with how Microsoft components start up.
Chapter 4 — Developing and Installing Applications
CK32 I-Safe Handheld Computer Users Manual 91
Folder names used for the mounted volumes above are retrieved
from the registry to maintain coherence with the naming of the
mounted volumes on the platform. These folder names are not
hard-coded. If AutoExec is present in the “\SYSTEM” folder on
any of these media, it executes the program only on the first
media it is found on and no other.
AutoExec is reserved for Intermec use to configure Intermec-
specific applications. It launches the .cab installer, AutoCab
(AutoCab.exe), to install platform .cab files to the system, such as
the SSPB.
When the AutoExec is complete, RunAutorun then checks for
the existence of AutoRun (AutoRun.exe) and executes this
program from the first media it is found on. This order is the
same as what is used by AutoExec.
AutoRun is reserved for customer use to configure application
launch sequences. It launches the AutoCab installer and any
customer programs added to the AutoUser.dat file. Shown is the
hierarchy of these files.
AutoExec
AutoExec (AutoExec.exe) automates operations such as pausing,
launching processes, or signaling, and is configured through the
AutoExec data file (AutoExec.dat). This script file must be in the
same directory as the program itself.
Usage:
AutoExec [-%[W]] [-E=["X"]] [-F=["Y"]] [-LOG=] [-W=[Z]]
Note: Intermec considers the usage of the AutoExec data file as
“Intermec Private.” AutoExec installs Intermec applications such
as Data Collection, Security Supplicants, Intermec Management,
applets, and shortcuts from components found in the Flash File
System. Do not modify the AutoExec data file. Instead, use the
AutoRun program to add software components.
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AutoExec Commands
Process return code uses standard error codes defined in
WinError.h.
AutoExec Keywords
Command Description
-% Passes an ID to use in a call to SignalStarted. This
argument is useful only during system startup that
relies on a SignalStarted to call. W is an integer
value.
-E Passes a signal event name to use when autoexec
completes. X is a string value.
-F Overrides the data file to use. This must be a fully
qualified name. Default is “autoexec.dat” in the
same location as the AutoExec.exe program. “Y” is
a string value.
-LOG Set to any value logs activity to AutoExec.txt (in the
same location as the AutoExec.exe program).
Default is disabled.
-W Pauses the autoexec process by calling sleep for the
number of seconds specified by Z. Z is an integer
value.
Keyword Description
-% Passes an ID to use in a call to SignalStarted. This
argument is useful only during system startup that
relies on a SignalStarted to call. W is an integer
value.
-E Passes a signal event name to use when autoexec
completes. X is a string value.
-F Overrides the data file to use. This must be a fully
qualified name. Default is “autoexec.dat” in the
same location as the AutoExec.exe program. “Y” is
a string value.
-LOG Set to any value logs activity to AutoExec.txt (in the
same location as the AutoExec.exe program).
Default is disabled.
-W Pauses the autoexec process by calling sleep for the
number of seconds specified by Z. Z is an integer
value.
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CK32 I-Safe Handheld Computer Users Manual 93
There are two ways to automatically launch your application
when you perform a reset on the CK32 I-Safe:
• Make sure your .cab file places a shortcut to your application
in the \Windows\StartUp folder.
• Configure the AutoRun program to launch your application.
The CK32 I-Safe contains a program called AutoRun.exe which
automates operations such as launching other processes. You can
configure AutoRun.exe through the AutoRun data file,
AutoRun.dat. This script file must be located in the same
directory as the program.
AutoRun
AutoRun (AutoRun.exe) automates operations such as launching
other processes and is configured through the AutoRun data file
(AutoRun.dat). This file must be in the same directory as the
program itself.
AutoRun supports the following script commands in
AutoUser.dat and AutoRun.dat.
Note: If you need to add steps at boot time, add them to
AutoUser.dat, not to AutoRun.dat. AutoRun.dat is provided by
Intermec and is subject to change. AutoUser.dat is the designated
place to add steps to the boot time process.
Command Description
EXEC Launches a specified program, waits for it to
complete (up to 10 minutes).
CALL Processes a specified file of commands and returns.
CHAIN Processes a specified file of commands and does
not return.
RUN Loads a specified program and executes it.
LOAD Loads a specified program and executes it.
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AutoRun handles quoted file names for the first parameter to
allow specifying path names or file names that contain white
space. Note only one set of quotes per command is supported.
AutoRun.dat entry examples
AutoRun supports the following script commands in
AutoRun.dat:
Examples of keyword usage:
; Allow message pop up if an error occurs.
QUIET 0
Command Description
RUN “Flash File Store\Apps\some.exe” arg1, arg2, arg3
CALL “Flash File Store\2577\usercmds.dat”
AutoRun Script Commands
Command Description
QUIET Enables user notification when an error occurs.
LOGGING Enables logging to a trace file.
SIGNAL Enables the specified named event and is
immediately signaled. Useful for notifying other
components of the current status.
CALL Opens another .dat file to process. After the called
file is completed, this file is resumed.
RUN Runs a program with a SW_SHOWNORMAL
attribute. Autoexec does not wait for the child
process to exit.
LOAD Runs a program with a SW_HIDE attribute.
Autoexec waits for 60 seconds for the child process
to exit or EXECWAIT seconds if set.
EXEC Runs the specified program. AutoExec waits 60
seconds for the child process to exit or EXECWAIT
seconds if set.
EXECWAIT Changes the default EXEC wait time from 60
seconds to the number of seconds specified. There
is a maximum 10-minute limit imposed.
WAIT Forces a sleep for the specified number of seconds
to occur.
WAITFOR Forces a sleep until the named event is signaled.
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CK32 I-Safe Handheld Computer Users Manual 95
; Log any debug output to a trace file.
LOGGING 1
; Perform a SetEvent on the event name "autoexec_started".
SIGNAL "autoexec_started"
; Include this child data file, childexec.dat.
CALL "\childexec.dat"
; Use autocopy to copy the audio control panel from flash file store
to the windows directory. Wait for up to 60 seconds for it to exit.
EXEC "\Flash File Store\SYSTEM\autocopy.exe" -S"\Flash File
Store\System\CPLAudio.cpl" -D"\Windows\CPLAudio.cpl"
; Change the default EXEC wait time to 90 seconds.
EXECWAIT 90
; Suspend processing any commands for 10 seconds.
WAIT 10
; Suspend processing any commands until event called MyEventName is
signaled.
WAITFOR "MyEventName"
AutoCopy
AutoCopy (AutoCopy.exe) copies/moves files between locations.
It has no user interface and is configured through command line
arguments. It has support for the following parameters, in no
particular order:
Usage:
AutoCopy [-D["W"]] [-L["X"]] [-M[D]] [-Q[Y]] [-S["Z"]]
AutoCopy Script Commands
Process return code uses standard error codes defined in
WinError.h.
Command Description
-D Indicates the destination file name and must be
fully qualified. W is a string value.
-L Indicates a fully qualified file name for logging to
enable. Default is disabled. X is a string value.
-M Moves file to a destination rather than copies the
file. Default value is disabled. D is an integer value.
D=1 indicates enabled, 0 is disabled.
-Q Indicates if a message box should appear when an
error occurs. Default is disabled. Y is an integer
value.
-S Indicates a source file name and must be fully
qualified. Z is a string value.
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96 CK32 I-Safe Handheld Computer Users Manual
Example:
; use AutoCopy to copy the control panel from flash file store to
windows.
autocopy.exe -S"\Flash File Store\System\Audio.cpl" -
D"\Windows\Audio.cpl"
; use AutoCopy to move the control panel from flash file store to
windows.
autocopy.exe -M1 -S"\Flash File Store\System\Audio.cpl" -
D"\Windows\Audio.cpl"
AutoReg
The AutoReg (AutoReg.exe) component adds registry
information to the Windows Mobile registry. It has no user
interface and is configured through command line arguments.
Usage:
AutoReg [-D] [-HKey] [-Q] “filename”
AutoReg Script Commands
Process return code uses standard error codes defined in
WinError.h.
Example:
; use AutoReg to install this registry information.
autoreg.exe "\Flash File Store\install.reg"
; use AutoReg to install this registry information. Delete the file
afterwards.
autoreg.exe -D "\Flash File Store\install.reg"
; use AutoReg to extract registry information to a file.
autoreg.exe -HHKEY_LOCAL_MACHINE\Software\Intermec\Version
"\version.reg"
Command Description
-D Deletes the registry file after successfully loading it.
This allows for systems that have hives
implemented.
-H Saves the registry path, and all child entries, to the
specific .REG registry file.
-Q Indicates whether a message box should appear
when a fatal error occurs.
filename Fully qualified file name to read from or write to,
encased in double quotes to support spaces in paths
or file names. See examples below.
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CK32 I-Safe Handheld Computer Users Manual 97
The format of the input file, in this example, is the standard
registry format which should ease the creation of the input file
since there are many publicly available utilities to generate a
registry file besides Notepad. One example of a tool is the
Microsoft Remote Registry Editor.
AutoCab
AutoCab (AutoCab.exe) extracts files, registry settings, and
shortcuts from Windows Mobile cabinet (.cab) files. The
Windows Mobile startup sequence invokes AutoCab as a part of
AutoExec and AutoRun. During the Windows Mobile startup
sequence, AutoCab processes all CAB files in the “\CabFiles”
directory relative to the current location of Autocab, unless the
location is overridden by command line arguments. AutoCab can
run as a stand-alone program to install a CAB file or a directory
of CAB files.
AutoCab only installs the CAB file if it was not installed before
by AutoCab. To track the installation of a .cab file, AutoCab
marks the .cab file with the System attribute. This attribute is
ignored if the device is performing a clean-boot on a non-
persistent file system.
AutoCab preserves the .cab file after installation if the ReadOnly
attribute is set. If not set, the .cab file is deleted automatically
after installation. Command line switches are described as
follows.
Usage:
AutoCab [-ChkRst=][-File=][-Force][-Log=][-Move=][-Quiet=][-Show=][-
Signal=]
If <PathName> references a single .cab file, that file is processed.
If <PathName> references a directory, all the .cab files in that
directory is processed. If <PathName> is a wild card pattern, all
files matching that pattern is processed, If <PathName> is
omitted, InstallCab processes all the .cab files in directory
“\CabFiles.”
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AutoCab Script Commands
Example:
; Install all cab files in the \Flash File Store\XYZ directory,
regardless.
AutoCab -FILE="\Flash File Store\XYZ\.cab" -FORCE
; Install only one cab file, use Intermec cab installation display
AutoCab -FILE=”\myCab\app.cab” =show=2
Command Description
-ChkRst= Set to 1 to configure AutoCab to check for the
Reset flag after all .cab files are installed. This file is
created by .cab files that want a clean reset after
installation. Default is 0 (do not check for flag).
-File= Specifies the .cab files to extract. Note that the
specified files need not end with the .cab extension.
-Force Forces the specified .cab files to extract regardless of
whether it was previously extracted.
-Log= Set to 1 to create a log file in the same folder that
AutoCab is running. Useful for debugging .cab
installation. Default is 0 (disabled).
-Move= Set to 1 to force source .cab file deletion, even
when read-only bit set on file. Default is 0
(disabled).
-Quiet= Set to 0 to allow AutoCab to display user message
box on errors. Useful for debugging .cab
installation. Default is 1 (keep quiet).
-Show= Set to 0 to prevent showing any installation
progress interfaces and also prevents canceling the
installation. Set to 1 to show normal installation.
Set to 2 to show Intermec installation progress
interface (user can see what is installing but cannot
cancel it). Default is 1 (show normal).
-Signal= Set to string name of signal to use at the
completion of .cab installation before a reboot
occurs (if enabled). AutoCab uses
WaitForSingleObject on this name. Default is
disabled.
CK32 I-Safe Handheld Computer User’s Manual 99
5Troubleshooting and
Maintenance
Use this chapter to solve problems you may encounter while
using the CK32 I-Safe. You will also find information on booting
the computer and routine maintenance.
If you have any problems using the CK32 I-Safe, look in this
chapter to find a possible solution. This chapter consists of the
following section.
• Upgrading the CK32 I-Safe Using SmartSystems
• Contacting Product Support
• Troubleshooting the CK32 I-Safe
• Resetting Your Computer
• Cleaning the Scanner Window, Screen, and Computer
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100 CK32 I-Safe Handheld Computer User’s Manual
Upgrading the CK32 I-Safe Using SmartSystems
You can use the SmartSystems™ Foundation application from
Intermec to perform operating system upgrades on your CK32
I-Safe. SmartSystems client is installed on your CK32-I-Safe,
which means it is SmartSystems-enabled. The console is part of
SmartSystems Foundation, which you can download from
www.intermec.com/SmartSystems.
When you upgrade the operating system, you erase the current
configuration and replace it with the new default configuration.
You will need to reset the network parameters on the CK32
I-Safe to reestablish communications with other devices in the
network. In other words, if you upgrade the operating system and
the default registry from the operating system has changed, the
registry is rolled back to the new default.
When you upgrade your CK32 I-Safe , you are updating the
operating system (OS) and the SmartSystems Platform Bundle
(SSPB) files.
The SSPB files are stored on the Flash File Store, and deliver
Intermec Value Add (IVA) functionality such as data collection,
configuration, and wireless security. As new features are added to
these components, you can upgrade your SSPB files without
needing to upgrade the operating system. Similarly, features
added to the operating system do not affect the functionality of
the SSPB, and you can choose to upgrade only the operating
system. If you choose to update only the operating system, the
SSPB will need to be re-installed.
If you are upgrading the OS and SSPB files, you first install the
OS upgrade and then you install the SSPB upgrade. The
installation process is very similar for both type of upgrade but
the way the files install is different.
Downloading the Upgrade Files
You need to download the latest upgrade files from the Intermec
web site to your desktop computer.
To download the upgrade files
1Start your web browser and go to the Intermec web site at
www.intermec.com.
2Go to Service & Support > Downloads.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 101
3Select Computers: CK32 I-Safe Mobile Computer from the
list.
4Select the download you need. Make sure the download you
select is for the CK32 I-Safe computer and that it contains the
upgrade you want: operating system only, SSPB only, or
operating system and SSPB.
5Download the .zip file to your desktop computer.
6Use the SmartSystems server to upgrade the CK32 I-Safe.
To Upgrade the Operating System
1Connect your the CK32 I-Safe to your network that has the
SmartSystem Server installed.
2Install SmartSystems Foundation on your desktop or laptop
computer, then double-click the icon on your toolbar to start
the SmartSystems Console.
3Double-click the SmartSystems icon on your taskbar to start
the SmartSystems Console.
Note: You cannot install the files for the OS and the SSPB bundle
at the same time. You need to install one and then install the
other or install only the bundle that you need to upgrade.
Chapter 5— Troubleshooting and Maintenance
102 CK32 I-Safe Handheld Computer User’s Manual
The SmartSystem Console screen has three sections:
• Keypad Computers (devices you are using)
• SmartSystem Applications (used to upgrade)
• Software Vault (where your upgrades are stored)
4Click the Discover icon on the SmartSystems Console. Your
CK32 I-Safe should appear in the Keypad Computers area of
the screen.
5Click and drag the OS bundle from the Software Vault and
drag to the C32 I-Safe icon. Release the OS bundle on the
device icon and the following message will appear.
6Click the Yes button and SmartSystems Server will start
transferring files to the CK32 I-Safe. A white screen with text
on it will appear on the CK32 I-Safe icon as the files are being
downloaded.
When the file download is complete, the CK32 I-Safe performs a
warm boot and starts to install the upgrade files. After the OS file
installation is completed, the CK32 I-Safe warm boots again and
the Windows Mobile welcome screen appears. You will need to
recalibrate the screen at this time.
To upgrade the SSPB
1Connect your the CK32 I-Safe to your network that has the
SmartSystem Server installed.
2Install SmartSystems Foundation on your desktop or laptop
computer, then double-click the icon on your toolbar to start
the SmartSystems Console.
Make sure that the CK32 I-Safe does not suspend during the
download or errors could occur.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 103
3Double-click the SmartSystems icon on your taskbar to start
the SmartSystems Console.
4Click the Discover icon on the SmartSystems Console. Your
CK32 I-Safe should appear in the Keypad Computers area of
the screen.
5Click and drag the SSPB bundle from the Software Vault and
drag to the C32 I-Safe icon. Release the SSPB bundle on the
device icon.
6Click the Yes button when the SmartSystem message appears.
The SmartSystems Server will start transferring files to the
CK32 I-Safe. A white screen with text on it will appear on the
CK32 I-Safe icon as the files are being downloaded.
When the file download is complete, the CK32 I-Safe performs a
warm boot and starts to install the upgrade files. When the Today
screen appears, SSPB file installation begins. After all files are
installed, you will need to reconnect the CK32 I-Safe to your
network.
Contacting Product Support
If you cannot find the answer to your problem in the
“Troubleshooting the CK32 I-Safe” section, you can visit the
Intermec technical knowledge base (Knowledgebase Central) at
intermec.custhelp.com to review technical information or to
request technical support.
To talk to an Intermec Product Support representative, call
1-800-755-5505.
Before you call Intermec Product Support, make sure you have
the following information ready:
• Operating system version
• Configuration number
• If you are using security, know the type (Funk or Microsoft)
and the full set of parameters
Make sure that the CK32 I-Safe does not suspend during the
download or errors could occur.
Chapter 5— Troubleshooting and Maintenance
104 CK32 I-Safe Handheld Computer User’s Manual
• Power management settings
• If you are using terminal emulation (TE), know the version
and protocol
• If you are not using TE, know the language your custom
application was written in and the tools you used to create it
You can find most of the information listed above in Intermec
Diagnostics or Intermec Settings. Consult your application
developer for information on your custom application.
To find your operating system version
•Tap Start > Internet Explorer > Intermec. An Intermec page
opens and displays the Windows Mobile version loaded on
your CK32 I-Safe.
To find your configuration number
• Look at the label on the back of the CK32 I-Safe.
To open Intermec Settings
•Tap Start > Settings > System > Intermec Settings.
Troubleshooting the CK32 I-Safe
If you send the CK32 I-Safe in for service, it is your responsibility
to save the computer data and configuration. Intermec is
responsible only for ensuring that the keypad and other hardware
features match the original configuration when repairing or
replacing your computer.
Problems While Operating the CK32 I-Safe
If you have trouble operating the CK32 I-Safe, check these
problems and possible solutions.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 105
Problems While Operating the CK32 I-Safe
Problem Solutions
You press the Power button to turn
on the CK32 I-Safe and nothing
happens.
Make sure the backlight is on by pressing E.
Make sure you have a charged battery installed correctly.
For help, see “Charging and Installing the Battery” on
page 5.
The battery may be discharged. Replace the battery with a
spare charged battery, or charge the battery and try again.
The Battery light is blinking. The battery is running low. Replace the battery with a
spare charged battery, or charge the battery.
You use your stylus to tap the screen
and nothing happens.
Recalibrate your touch screen. For help, see “Using the
Touch Screen” on page 14.
The blue Ready-to-Work indicator
is off.
Try these possible solutions:
The Ready-to-Work application (such as TE 2000) has
not loaded successfully. For help, see the documentation
or online help for the application.
The CK32 I-Safe is not running a Ready-to-Work
application.
The blue Ready-to-Work indicator
is blinking.
The Ready-to-Work application (such as TE 2000) may
be running, but is not connected to a host. Verify that the
application is properly configured to communicate with
the host.
The blue Ready-to-Work indicator
is on.
A connection has been established, and all network
connections are active. There is nothing to troubleshoot.
Chapter 5— Troubleshooting and Maintenance
106 CK32 I-Safe Handheld Computer User’s Manual
Problems While Configuring Security
If you have trouble configuring the computer for security, check
these problems and possible solutions.
Problems While Configuring Security
Problem Solution
You are using static WEP keys and
you have a strong connection to the
access point, but you cannot
communicate with it.
Make sure that you are using the correct static WEP key.
You are setting up multiple access
points in a network, with different
SSIDs, and the connection fails.
The CK32 I-Safe does not save WEP key values when you
change the SSID. Re-enter the WEP key value after you
change the SSID and save your changes. You should now
be able to connect to the different access points.
You receive a message saying “The
server certificate has expired or your
system date is incorrect” after you
cold boot the CK32 I-Safe.
The correct date and time on the CK32 I-Safe are not
always saved through a cold boot. You need to re-enter the
date and time, and then save your changes.
The CK32 I-Safe indicates that it is
not authenticated
Make sure that:
• the User Name and Password on your CK32 I-Safe
match the user name and password on your
authentication server. You may need to reenter the
password on both your CK32 I-Safe and
authentication server.
• on your authentication server, the user and group are
allowed and the group policy is allowed to log in to the
server. For help, see the documentation that shipped
with your authentication server software.
• the IP address and secret key for your access point
must match the IP address and secret key on your
authentication server. You may need to re-enter the IP
address and secret key on both your access point and
authentication server.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 107
Problems with Wireless Connectivity
If you have trouble with wireless connectivity, check these
problems and possible solutions.
Problems With Wireless Connectivity
Problem Solution
When you turn on the CK32 I-Safe
after it was suspended for 10-15
minutes or longer, it can no longer
send or receive messages over the
network.
The host may have deactivated or lost your current
terminal emulation session. In a TCP/IP direct connect
network, you need to turn off the “Keep Alive” message
(if possible) from the host so that the TCP session is
maintained while a CK32 I-Safe is suspended.
The network connection icon is in
the status bar, but the host
computer is not receiving any data
from the CK32 I-Safe.
In a UDP Plus network, there may be a problem with the
connection between the Intermec Application Server and
the host computer. Check with your network
administrator or see the user’s manual for the Intermec
Application Server.
In a TCP/IP network, there may be a problem with the
connection between the access point and the host
computer. Check with your network administrator or use
your access point user’s manual.
The no network connection icon
( )appears on the status bar.
• The CK32 I-Safe is not connected to the access point.
Make sure the access point is turned on and operating.
You may also be using the CK32 I-Safe out of range of
an access point. Try moving closer to an access point to
re-establish communications.
• Make sure the CK32 I-Safe is configured correctly for
your network. The radio parameters on the CK32 I-
Safe must match the values set for all access points the
CK32 I-Safe may communicate with. For help, see
“Setting Up 802.11 Radio Communications” on
page 45.
• If you have an 802.11b radio, the radio initialization
process may have failed. Try resetting the CK32 I-Safe.
See “Resetting Your Computer” on page 110.
• If you have tried these possible solutions and the no
network connection icon still appears, you may have a
defective radio card. For help, contact your local
Intermec service representative.
Chapter 5— Troubleshooting and Maintenance
108 CK32 I-Safe Handheld Computer User’s Manual
Problems With Wireless Connectivity (continued)
Problem Solution
The CK32 I-Safe is connected to
the Intermec Application Server or
host computer and you move to a
new site to collect data. The
network connection icon was visible
but now the no network connection
icon ( ) is visible.
You may have gone out of range of an access point. Try
moving closer to an access point or to a different location
to re-establish communications. Once you are in range
again, the network connection icon appears again. Any
data you collected while out of range is transmitted over
the network
While configuring or using wireless
printing, you see the message, “The
Bluetooth COM port does not exist
[55]. This is probably because the
computer was just resumed. Please
wait a few seconds and try again.”
If you recently resumed the CK32 I-Safe, wait a few
seconds and try again.
Otherwise, you need to make sure that the device you
selected as the current wireless printer is a printer, is
turned on, and is discoverable.
To learn about the current wireless printer and the
Bluetooth COM port, see ““Creating an Application
That Lets You Print Wirelessly” on page 41.
While configuring or using wireless
printing, you see the message,
“Bluetooth is off. Would you like to
turn it on and continue?”
Tap Yes to dismiss the message. Follow the instructions in
“Setting Up Bluetooth Communications” on page 39 to
turn on the power to the Bluetooth radio.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 109
Problems While Scanning Bar Codes
Problem Solution
You cannot see a red beam of light
from the scanner when you press the
Scan button and aim the scanner at
a bar code label.
You may be too far from the bar code label. Move closer
to the bar code label and try again.
You may be scanning the bar code label “straight on.”
Change the scanning angle and try again.
You can test the effective range of the scanner. Move
within 61 cm (2 feet) of a wall and try again. You must be
within the scanning range to scan bar code labels. For
help, see “Scanning Bar Codes” on page 18.
When you release the Scan button
or handle trigger, the red beam of
light from the scanner does not turn
off.
Press the Scan button or pull the trigger again without
scanning a bar code label. If the red beam is still on,
contact your local Intermec service representative.
The scanner does not read the bar
code labels quickly, or the scanning
beam seems to be faint or obscured.
The scanner window may be dirty. Clean the window
with a solution of ammonia and water. Wipe dry. Do not
allow abrasive material to touch the window.
You scan a valid bar code label to
enter data for your application. The
data decoded by the scan module
does not match the data encoded in
the bar code label.
Try these possible solutions in order:
The computer may have decoded the bar code label in a
symbology other than the label’s actual symbology. Try
scanning the bar code label again. Make sure you scan the
entire label.
To operate the computer quickly and efficiently, you
should enable only the bar code symbologies that you are
going to scan.
Chapter 5— Troubleshooting and Maintenance
110 CK32 I-Safe Handheld Computer User’s Manual
Resetting Your Computer
You may need to reset your computer if:
• the CK32 I-Safe completely stops responding
• an application is locked up and stops responding
• when you upgrade the firmware
• when you reflash the CK32 I-Safe
Preferred Reset Method
This procedure is the recommended method in recovering the
CK32 I-Safe. It performs a graceful system shutdown and no data
is lost in the process.
To recover the CK32 I-Safe
•Press and hold the Power button for about 10 seconds.
Secondary Reset Method
If performing the preferred reset method does not restore system
operation, try using the secondary reset method. This method
does not guarantee that cached disk data will be saved, and as
such, transactional data may be lost during the reset. All other
data is preserved.
To press the reset switch
1Press the Power button to suspend the CK32 I-Safe.
2With a bent paper clip or similar device, press the recessed
reset switch on the CK32 I-Safe keypad.
Reset Switch
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 111
Performing a Clean Boot
If performing either reset method fails to restore system
operation, you may have to perform a clean boot. This is a boot
method which formats the Object Store (user store) to clean data
and registry information from the CK32 I-Safe system and
restore them to their factory-default state.
To perform a clean boot
1Press the Power button to suspend the CK32 I-Safe.
2With a bent paper clip or similar device, press the recessed
reset switch on the CK32 I-Safe keypad.
3Press and hold the Power button until a Warning message
appears on the display, release the Power button, then read
the message.
4Press and release the right side of the Scan button to perform
a clean boot. Press and release the left side of the Scan button
to cancel the clean boot.
Cleaning the Scanner Window, Screen, and Computer
To keep the computer in good working order, you may need to
perform these minor maintenance tasks:
• clean the scanner window
• clean the screen
• clean the computer housing and handle
The clean boot process will erase the memory in the CK32 I-
Safe, including all applications and data files found in the
object store.
To preserve application programs through a clean boot they
must be stored in the Flash File Store.
Chapter 5— Troubleshooting and Maintenance
112 CK32 I-Safe Handheld Computer User’s Manual
Cleaning the Scanner Window and Screen
Clean the scanner window and screen as often as needed for the
environment in which you are using the computer. To clean the
window and screen, use a solution of ammonia and water.
Mixing of ammonia and water should be done in a well
ventilated area.
To clean the scanner window and computer screen
1Press the Power button to turn off the CK32 I-Safe.
2Dip a clean towel or rag in the ammonia solution and wring
out the excess. Wipe off the scanner window and screen. Do
not allow any abrasive material to touch these surfaces.
3Wipe dry.
Cleaning the Handle and Computer
The exterior of the computer and the handle should be cleaned
with a mild solution of soap and water. Other cleaners may affect
the ESD dissipation characteristics of the handle and CK32
I-Safe body.
Mild soap refers to soaps you use on your hands and/or body that
don't contain any abrasive media or filler. The soap should not
contain a large amount of artificial fragrance or any of the
following: witch hazel, aloe vera, vegetable and herbal oils such as
evening primrose oil, olive oil, or coconut oil, or chamomile,
lavender, rosemary or peppermint. Do not use products labeled
as detergents.
Examples of mild soaps are:
• Ivory Snow liquid or powder
•Ivory bar soap
• Jergens mild soap (bar)
• Woolite (an exception to hand/body soaps)
There are no user-serviceable parts inside the CK32 I-Safe or
in the battery. Opening the unit outside of an Intermec
approved service facility will void the I-Safe certification.
Chapter 5— Troubleshooting and Maintenance
CK32 I-Safe Handheld Computer User’s Manual 113
Add just enough soap to a quantity of water to start and create
sudsing (using agitation while adding), but no more; you can't go
wrong with this solution. Keep in mind that the water should just
be warm; hot water can have adverse affects on some plastics.
• Ammonia is not compatible with polycarbonates, a major
component in the CK32 I-Safe housing; it is NOT
recommended as a cleaner.
• Plastic cleaners like 3M Plastic Cleaner, Plexus®, Meguiar’s®
PlastX, All Kleer Plastic Cleaner & Polish and the like all have
polishes (micro-abrasives) and waxes that make them
unsuitable for cleaning the handle and computer.
• Plastic protectants like Armor All® or Son of a Gun® are for
protecting plastic from UV rays. They clean to some degree,
but can leave the product slippery. Use at your own risk.
To clean the handle and computer
1Unscrew the handle and remove it from the CK32 I-Safe.
2Clean the surface of the magnet with a damp cloth.
3Use adhesive tape to remove any metal debris from the surface
of the magnet in the handle.
4Clean the computer and handle.
5Reattach the handle.
Chapter 5— Troubleshooting and Maintenance
114 CK32 I-Safe Handheld Computer User’s Manual
CK32 I-Safe Handheld Computer User’s Manual 115
ASpecifications
Appendix A — Specifications
116 CK32 I-Safe Handheld Computer User’s Manual
Physical and Environmental Specifications
Use this section to locate technical information about the CK32
I-Safe and its available features and options.
Physical Dimensions
Length: 24.6 cm (9.41 in)
Width: 8.89 cm (3.5 in)
Thickness: 7.62 cm (3.0 in)
Weight
CK32 I-Safe Weight (without battery): 893.59 g (31.52 oz)
Battery weight: 194.48 g (6.86 oz)
Handle weight: 132.96 g (4.69 oz)
Power Specifications
Operating: Rechargeable 2400 mA lithium-ion battery
Backup: Super capacitor supplies 10 minutes bridge time while
replacing the main battery
Electrical Specifications
Electrical rating: x 7.4 to 12; 500 mA peak
Temperature and Humidity Specifications
Operating temperature: -20°C to 50°C (-4°F to 122°F)
Operating humidity: 5 to 90% non-condensing
Storage temperature: -20°C to 60°C with battery 70°C without
(-4°F to 140°F with battery 158°F without)
Storage humidity: 0 to 95% relative humidity, non-condensing
LCD Touch Screen Specifications
• 240 x 320 QVGA
• 8.89 cm (3.5 in) diagonal square active area
• LED backlight with high and low settings
• No ambient light sensor
Chapter A — Specifications
CK32 I-Safe Handheld Computer User’s Manual 117
Keypad Options
• 42-key large numeric and function keypad, available with
programmable, 3270 TE/5250 TE, and VT/ANSI TE
overlays
• 56-key full alphanumeric keypad, available with
programmable, 3270 TE/5250 TE, and VT/ANSI TE
overlays
Bar Code Symbologies
The CK32 I-Safe supports these bar code symbologies:
• Codabar Micro PDF417
• Codablock A MSI
• Codablock F PDF417
•Code 11 Plessey
• Code 2 of 5 RSS 14
•Code 39 RSS Limited
•Code 93 RSS Expanded
•Code 128 Telepe n
• EAN.UCC Composite TLC 39
• Interleaved 2 of 5 UPC/EAN
•Matrix 2 of 5
Appendix A — Specifications
118 CK32 I-Safe Handheld Computer User’s Manual
Linear Imager Reading Distances
Minimum reading distances are measured in the dark (0 lux).
Minimum Reading Distances With 0.655 cm (0.258 in) Setback
Symbology
Bar Code
Contents Density
Minimum
Distance
Maximum
Distance
Code 39 RESO 0.100 MM 0.1 mm
(4 mils)
10.27 cm
(4.04 in)
13.31 cm
(5.24 in)
R 0.125 MM 0.125 mm
(5 mils)
9.25 cm
(3.64 in)
16.36 cm
(6.44 in)
0.25 0.25 mm
(10 mils)
5.44 cm
(2.14 in)
23.22 cm
(9.14 in)
0.5 0.5 mm
(20 mils)
3.41 cm
(1.34 in)
30.33 cm
(11.94 in)
R1MM 1 mm
(40 mils)
6.96 cm
(2.74 in)
39.22 cm
(15.44 in)
UPC/EAN 120010010100 0.33 mm
(13 mils)
4.42 cm
(1.74 in)
25.25 cm
(9.94 in)
PDF417 10 mils 0.254 mm
(10 mils)
9.25 cm
(3.64 in)
16.10 cm
(6.34 in)
15 mils 0.381 mm
(15 mils)
7.22 cm
(2.84 in)
18.39 cm
(7.24 in)
Chapter A — Specifications
CK32 I-Safe Handheld Computer User’s Manual 119
Linear Imager Minimum Reading Distances: This graphic does not include
the 0.665 cm (0.258 in) setback for the CK32 I-Safe.
8"
4"
6"
2"
0"
2"
4"
in
04540353025201510550
0" 18"16"14"12"10"8"6"4"2" 20"
100% contrast UPC/
EAN
0.5 mm/20 mil
1 mm/40 mil
6"
8"
10"
10"
0.25 mm/10 mil
0.125 mm/
5 mil
cm
10
5
0
5
10
15
20
20
15
25
25
Appendix A — Specifications
120 CK32 I-Safe Handheld Computer User’s Manual
Minimum Reading Distances With 1.087 cm (0.428 in) Setback
Typing Characters Not Printed on the Keypads hidden key
sequences to access characters not printed on the keypad overlay.
Use the following table to understand how to access these hidden
characters on the keypads.
Typing Hidden Characters on the Keypad
Symbology Density Minimum Distance Maximum Distance
Code 39 0.125 mm (5 mils) 8.564 cm (3.272 in) 17.962 cm (7.072 in)
0.25 mm (10 mils) 5.770 cm (2.272 in) 37.774 cm (14.872 in)
0.5 mm (20 mils) 7.802 cm (3.072 in) 78.922 cm (31.072 in)
1 mm (40 mils) 8.818 cm (3.472 in) 130.992 cm (51.572 in)
1.3 mm (51 mils) Depends on the symbology
length and scan angle
148.772 cm (58.572 in)
UPC/EAN 0.33 mm (13 mils) 5.516 cm (2.172 in) 46.918 cm (18.472 in)
To Type:
Press This Key Sequence on One of the Keypads:
42-Key 56-Key
$ Not hidden C and then 6
`C and then F9 C and then G
! Not hidden C and then I
“C and then F6 C and then K
'C and then F7 C and then L
{C and then F11 C and then N
}C and then F12 C and then O
:C and then F3 C and then P
;C and then F4 C and then Q
|C and then F8 C and then R
? Not hidden C and then S
~C and then F10 C and then T
YC and then Alpha Not hidden
,C and then Right Enter Not hidden
Chapter A — Specifications
CK32 I-Safe Handheld Computer User’s Manual 121
Typing Hidden Characters on the International Keypads
Typing Hidden Characters on the 3270/5250 TE Keypads
To
Type:
Press This Key Sequence on One of the Keypads:
42-Key 56-Key
$ Not hidden C and then 6
{B and then aC and then 9
}B and then bC and then 0
<B and then _Not hidden
>B and then `Not hidden
]C and then 9Not hidden
[C and then Tab Not hidden
,C and then Right
Enter
Not hidden
To
Type:
Press This Key Sequence on One of the Keypads:
42-Key 56-Key
$ Not hidden C and then 6
<B and then _Not hidden
>B and then `Not hidden
]C and then Alpha Not hidden
[C and then Tab Not hidden
`Not applicable C and then G
! Not hidden C and then I
“Not applicable C and then K
‘ Not applicable C and then L
{B and then aC and then N
}B and then bC key and then O
:Not applicable C and then P
; Not applicable C and then Q
?Not hidden C and then R
~ Not applicable C and then T
,C and then Right Enter Not hidden
Appendix A — Specifications
122 CK32 I-Safe Handheld Computer User’s Manual
Typing Hidden Characters on the VT/ANSI TE Keypads
Accessories
You can use these accessories (sold and ordered separately) with
the CK32 I-Safe. To order accessories, contact your local
Intermec sales representative.
AN1 Communications Adapter (P/N 871-223-xxx)
An external adapter used to connect the CK32 I-Safe with wired
networks.
AC11 Quad Battery Charger (P/N 852-914-xxx)
Four battery charger. Charge rate is limited by I-Safe
requirements.
Handle (P/N 714-625-xxx)
The handle provides a convenient scanning trigger.
Hand Strap (P/N 825-183-xxx)
I-Safe leather hand strap
To Type:
Press This Key Sequence on One of the Keypads:
42-Key 56-Key
$ Not hidden C and then 6
`Not applicable C and then G
! Not hidden C and then I
« Not applicable C and then K
‘ Not applicable C and then L
{B and then cC and then N
}B and then dC key and then O
:Not applicable C and then P
?C and then 5C and then R
]C and then Alpha Not hidden
[C and then Tab Not hidden
<B and then _Not hidden
>B and then `Not hidden
,C and then Right Enter Not hidden
Note: You must use the AN1 Communtications Adapter for all
wired connections to the CK32 I-Safe.
Chapter A — Specifications
CK32 I-Safe Handheld Computer User’s Manual 123
Carrying Strap Kit (P/N 825-186-xxx)
I-Safe leather carrying strap
AB6 Battery Pack (P/N 318-021-xxx)
Battery pack
Tethered Stylus (P/N 203-828-xxx)
Use the tethered stylus to make sure that you never lose your
stylus.
Battery Eliminator (P/N 714-619-xxx)
The battery eliminator provides AC power to your CK32 I-Safe
handheld computer.
Power Supply (P/N 851-061-xxx)
Power supply for the Communications Adapter and Quad
Battery Charger.
Screen Protector (P/N 346-065-004)
Clear covering designed to protect the CK32 I-Safe screen.
Appendix A — Specifications
124 CK32 I-Safe Handheld Computer User’s Manual
CK32 I-Safe Handheld Computer User’s Manual 125
IIndex
Index
126 CK32 I-Safe Handheld Computer User’s Manual
Numerics
3270/5250 TE keypads, typing hidden
characters, 121
802.11
network protocols, 45
802.11 radio communications
checking status, 47
configuring for UDP Plus network, 47
configuring network parameters, 46
ISpyWiFi status, 48
setting up, 45
A
ActiveSync
functions, 32
installing, 32
starting, 33
ActiveSynch
using, 32
Advanced Encryption Standard (AES), 58
AES data encryption, 58
application
installing
using SmartSystems Console, 100
audio
feedback, understanding, 16
system, explained, 16
authentication
server, defined, 58
B
bar code symbologies
enabling or disabling, 19
bar code symbologies, enabled, 18
bar code, test scan, 20
bar codes, scanning, 18
battery
charging and installing, 5
disposal, 4
explosion hazard, 5
maxiimizing life, 6
message, low battery, 7
power settings, 6
status, 6
using, 4
warnings, low battery, 7
beeper volume, 16
Bluetooth audio
headset, 45
Bluetooth audio device
connecting, 45
Bluetooth communication
radio, turning on, 40
range, 39
settings, 41
wireless printing, 41
C
certificates
issued by
third party certificate authority, 77
loading
multiple certificates, 78
with Import Certificates, 77
CJ32
SmartSystems Foundation, configuring
with, 37
CK32
802.11 securtity, 59
accessories, 122
battery, 4
certificate, loading, 76
cleaning, 111
configuring security, 56
developing applications, 82
disabling security, 79
features, 3
Funk and Microsoft Security, chosing
between, 60
hidden characters, typing, 120
LEAP security, 59
linear imager reading distances, 118
Microsoft security, new connection, 75
operating paramters, configuring, 36
problems configuring security, 106
problems scanning bar codes, 109
problems while operating, 104
resetting, 110
security types, 56
troubleshooting, 104
wireless connectivity, 107
WPA security, 57
cleaning
handle and computer, 112
Index
CK32 I-Safe Handheld Computer User’s Manual 127
scanner windown and screen, 112
color-coded keys, using, 10, 11
configuring
LEAP security, 63
WEP security
with Funk security, 64
with Microsoft security, 75
WPA security with Microsoft
security, 75
WPA-PSK security
with Microsoft security, 76
with Profile Wizard, 67
D
developing applications
AutoCab, 97
AutoCopy, 95
AutoExec, 91
AutoReg, 96
AutoRun, 93
installing applications, 84
Intermec Developer Library, using, 82
launching automatically, 90
RunAutoRun, 90
Trakker Antares, converting from, 83
web-based, 83
drag-and-drop, using SmartSystems
Console, 100
E
EAP, defined, 58
EAP-FAST security
configuring with Profile Wizard, 72
Enterprise mode, defined, 58
Ethernet communication
status, checking, 39
Ethernet communications
setting up, 37
Etnernet communciations
Intermec Settings, using, 38
Extensible Authentication Protocol (EAP),
defined, 58
F
Funk securitiy
Intermec Settings, configuring with, 60
Funk Security
features, 60
Funk security
configuring
LEAP security, 63
WEP, 64
profile wizard, 65
select profile, 60, 65
WPA security, configuring, 61
G
green key, using, 11
I
IConnect
Ethernet, configuring, 39
Import Certificates, 77
Import Root Certificates, 78
Import User Certificates, 78
installing
applications
using SmartSystems Console, 100
Installing applications
ActiveSynch, 85
installing applications
SmartSystems Foundation, 85
Wavelink Avalanche, 87
Intermec Developer Library (IDL)
required hardware, 82
required software, 82
Intermec Product Support
contacting, 103
operating system version, 104
product information, required, 103
Intermec Settings
navigating, 37
starting, 36
using, 36
ISpyWiFi
graph function, 55
ISpyWiFi tab contents, 50
list function, 55
Ping tab contents, 54
place in Programs group, 48
startinc from iConnect, 49
supplicant logging, 55
Supplicant tab contents, 52
WiFi scan tab contents, 51
Index
128 CK32 I-Safe Handheld Computer User’s Manual
K
keypad
42-key illustrated, 9
56-key illustrated, 10
terminal emulation, 8
using, 8
using color-coded keys, 11
L
LEAP security
configuring, 63
configuring with Profile Wizard, 71
required equipment, 59
Load certificate
active directory, using, 76
third-party CA, 77
M
manuals
Data Collection Browser Client User’s
Guide, 3
iBrowse User’s Guide, 3
TE2000 Terminal Emulation
Programmer’s Guide, 3
Microsoft security
configuring, 73
configuring WEP, 75
configuring WPA, 75
configuring WPA-PSK, 76
Minimum, 120
O
orange key, using, 11
P
passphrase
setting with Profile Wizard, 67
PEAP security
configuring with Profile Wizard, 68
power key, using, 11
Pre-Shared Key mode, defined, 58
Profile Wizard
using to configure WPA-PSK
security, 67
Profile wizard
WEP security, configuring, 66
programs
adding or removing, 32
PSK mode, defined, 58
R
resetting CK32
clean boot, 111
preferred method, 110
secondary method, 110
S
security
configuring
LEAP, 63
WEP, 64
WEP security
with Microsoft,75
WPA security with Microsoft, 75
WPA-PSK security
with Microsoft,76
with Profile Wizard,67
WEP overview, 58
SmartSystems Console
using to install applications, 100
SmartSystems Foundation
server and console, 37
specifications
bar code symbologies, supported, 117
electrical specifications, 116
keypad options, 117
LCD, 116
physical dimensions, 116
power specifications, 116
temperature and humidity, 116
weight, 116
Start screen, 14
status lights, explained, 12
stylus, using, 15
System software updates, 100
T
taskbar
illustrated, 14
TCP/IP
wireless communication, 46
TCP/IP Network
configuring parameters, 46
terminal emulation, typing hidden
characters, 121
Index
CK32 I-Safe Handheld Computer User’s Manual 129
third party certificate authority, using to
issue certificates, 77
TLS security
configuring with Profile Wizard, 69
touch screen
aligning, 15
touch screen, using, 14
troubleshooting
wireless connectivity, 107
TTLS security
configuring with Profile Wizard, 70
U
UDP Plus network
wireless communications, 47
Updating the system software, 100
upgrading
downloading files, 100
operating system, 101
SSPB, 102
Upgrading the operating system, 100
using
green key, 11
orange key, 11
V
verify scanner operation, 19
volume
beeper volume, disable, 17
W
WEP security
configuring
with Funk security, 64
with Microsoft security, 75
overview, 58
Windos Mobile
introduction, 24
Windows Mobile
accessing programs, 26
block recognizer, using, 29
command bar, 26
companion programs, 24
entering information, 27
File Exporer, using, 30
Internet Explorer, using, 34
keyboard,typing, 28
navigation bar, 26
pop-up menus, 27
screen, writing on, 30
settings, adjusting, 30
support, 25
text, typing, 30
touch screen, 25
transcriber, using, 29
wireless communications
troubleshooting, 107
wireless printer
device address, entering, 44
wireless printing
applet, 42
choosing printer, 44
discover printer, 43
from application, 41
select printer, 42
WPA security
configuring
with Microsoft security, 75
WPA2 security
overview, 58
WPA2-PSK security
configuring with Funk security, 62
configuring with Profile Wizard, 67
WPA-PSK security
configuring
with Microsoft security, 76
configuring with Funk security, 62
configuring with Profile Wizard, 67
Index
130 CK32 I-Safe Handheld Computer User’s Manual
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U.S.A.
tel 425.348.2600
fax 425.355.9551
www.intermec.com
CK32 I-Safe Handheld Computer User’s Manual
*935-006-001*
P/N 935-006-001