JTECH an HME ISTATION-N Integration Station User Manual IStation maunal FCC IC CE

HME WIRELESS, INC. Integration Station IStation maunal FCC IC CE

Contents

User Manual - revised

HME 800.925-8091 Integration Station Serial Transmitter Page 1ISTATION-N(Integration Station)8VHU 0DQXDOHME Wireless, IncCustomer Service 800.925.80911400 Northbrook Parkway Suite #320 • Suwanee, GA 30024
HME 800.925-8091 Integration Station Serial Transmitter Page 2THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES.OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS :(1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND(2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED,INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.TRANSCEIVER MANUAL127,&(7KLV PDQXDO VRIWZDUH DQG HOHFWURQLF FLUFXLWU\ DUH FRS\ULJKWHG $OO ULJKWV UHVHUYHG 8QGHU WKHFRS\ULJKW ODZV WKLV PDQXDO VRIWZDUH DQG HOHFWURQLF FLUFXLWU\ PD\ QRW EH FRSLHG LQ ZKROH RU LQSDUW ZLWKRXW ZULWWHQ SULRU FRQVHQW RI /HH 7HFKQRORJ\$OO LQIRUPDWLRQ SURYLGHG LQ WKLV GRFXPHQW LV FDUHIXOO\ SUHSDUHG DQG RIIHUHG LQ JRRG IDLWK DV DJXLGH LQ WKH LQVWDOODWLRQ XVH DQG VHUYLFLQJ RI RXU SURGXFWV ,QVWDOOHUV PXVW HQVXUH WKDW WKH ILQDOLQVWDOODWLRQ RSHUDWHV VDWLVIDFWRULO\ ZLWKLQ WKH UHOHYDQW UHJXODWRU\ UHTXLUHPHQWV /HH 7HFKQRORJ\DFFHSWV QR UHVSRQVLELOLW\ IRU LQFRUUHFW LQVWDOODWLRQ /HH 7HFKQRORJ\ UHVHUYHV WKH ULJKW WR FKDQJHSURGXFWV VSHFLILFDWLRQV DQG LQVWDOODWLRQ GDWD DW DQ\ WLPH ZLWKRXW QRWLFH/HH 7HFKQRORJ\ PDNHV FHUWDLQ OLPLWHG ZDUUDQWLHV ZLWK UHVSHFW WR GHIHFWLYH GLVNHWWHVGRFXPHQWDWLRQ DQG HOHFWURQLF FLUFXLWU\ 3OHDVH VHH WKH DVVRFLDWHG LQIRUPDWLRQ FRQWDLQHG RQ WKLVSDJH/,0,7(' :$55$17<:LWK UHVSHFW WR WKH SK\VLFDO GRFXPHQWDWLRQ DQG SK\VLFDO HOHFWURQLF FLUFXLWU\ HQFORVHG KHUHLQ /HH7HFKQRORJ\ ZDUUDQWV WKH VDPH WR EH IUHH RI GHIHFWV LQ PDWHULDOV DQG ZRUNPDQVKLS IRU D SHULRG RIRQH \HDU IURP WKH GDWH RI SXUFKDVH ,Q WKH HYHQW RI QRWLILFDWLRQ ZLWKLQ WKH ZDUUDQW\ SHULRG RIGHIHFWV LQ PDWHULDO RU ZRUNPDQVKLS /HH 7HFKQRORJ\ ZLOO UHSODFH WKH GHIHFWLYH GLVNHWWHVGRFXPHQWDWLRQ DQG HOHFWURQLF FLUFXLWU\ 7KH UHPHG\ IRU EUHDFK RI WKLV ZDUUDQW\ VKDOO EH OLPLWHG WRUHSODFHPHQW DQG VKDOO QRW HQFRPSDVV DQ\ RWKHU GDPDJHV LQFOXGLQJ EXW QRW OLPLWHG WR ORVV RISURILW DQG VSHFLDO LQFLGHQWDO FRQVHTXHQWLDO RU RWKHU VLPLODU FODLPV/HH 7HFKQRORJ\ .RUHD VSHFLILFDOO\ GLVFODLPV DOO RWKHU ZDUUDQWLHV H[SUHVVHG RU LPSOLHG LQFOXGLQJEXW QRW OLPLWHG WR LPSOLHG ZDUUDQWLHV RI PHUFKDQWDELOLW\ DQG ILWQHVV IRU D SDUWLFXODU SXUSRVH ZLWKUHVSHFW WR GHIHFWV LQ WKH GRFXPHQWDWLRQ DQG HOHFWURQLF FLUFXLWU\ DQG WKH SURJUDP OLFHQVH JUDQWHGKHUHLQ LQ SDUWLFXODU DQG ZLWKRXW OLPLWLQJ RSHUDWLRQ RI WKH SURJUDP OLFHQVH ZLWK UHVSHFW WR DQ\SDUWLFXODU DSSOLFDWLRQ XVH RU SXUSRVH
HME 800.925-8091 Integration Station Serial Transmitter Page 3IMPORTANT SAFETY INFORMATION127(  7KH PDQXIDFWXUHU LV QRW UHVSRQVLEOH IRU DQ\ UDGLR RU 79 LQWHUIHUHQFH FDXVHG E\XQDXWKRUL]HG PRGLILFDWLRQV WR WKLV HTXLSPHQW 6XFK PRGLILFDWLRQV FRXOG YRLG WKH XVHUV DXWKRULW\WR RSHUDWH WKH HTXLSPHQW&$87,21 5,6. 2) (;3/26,21 ,) %$77(5< ,6 5(3/$&(' %< $1 ,1&255(&7 7<3(',6326( 2) 86(' %$77(5,(6 $&&25',1* 72 7+( ,16758&7,216RF EXPOSURE STATEMENTYour Pager Transmitter contains a radio frequencytransmitter. When the button is pushed the transmittersends our RF signals.CAUTION: To comply with FCC RF exposurecompliance requirements, a separation distance of atleast 8 inches (20 cm) must be maintained between theantenna of this trasmitter and all persons, during normaloperation.The antenna uesd for this transmitter must not be colocatedor operating in conjunction with any otherantenna of transmitter.Unauthorized antennas, modifications, of attachmentscould damage the transceiver and may violate FCCregulations.
HME 800.925-8091 Integration Station Serial Transmitter Page 4INTRODUCTIONYour HME Computer Controlled Paging System has the following capabilities:xPC controlled operation via RS-232 serial portx2-Watts effective radiated power with approximately 1-mile open field rangexOperating Frequency 457.5750 MHzxIndustry standard protocol covering the full range of paging functionsxPC controlled automatic switching between tone/vibe only, numeric, and alphanumeric paging messageformats, including multiple tone/vibe cadencesxPC controlled automatic switching between 512, 1200, and 2400 bps RF data ratesxOptional unique paging transmitter IDs available for use by VARs/DistributorsxCommunications protocol designed to ensure reliable communications No paging receiver databaseprogramming is required within the paging transmitter. The unique communications protocol in the HMEpaging transmitter allows you to operate the transmitter with an unlimited quantity of paging receivers.Your HME Computer Controlled Paging System allows you to use 3rd Party software to send paging messages toone or more persons via pagers, and other devices that incorporate paging data receivers. You can use a widevariety of paging receiver types with HME Paging Systems, including tone/vibe, numeric and alphanumeric pagers.For the list of pager capcodes please refer to the capcode list on the next page.INSTALLATION – SERIAL TRANSMITTERxUnwrap all equipment. Lock the antenna into the antenna jack on the right hand corner of thereceiver unit.xConnect one end of the DB9 serial cable to the serial DB9 port on the back of the transmitter.Connect the other end to the serial COM port of the PC where your table management software islocated.zDB9 PORT, RJ45 PORT, USB PORT IS USE ONLY manufacturerxPlug the power supply with the large tip into a standard 110 outlet and plug it into the power supplyconnector of the sending unit. The LCD display should turn ON.AntennaSerial Transmitter(DB9, RJ45, USB)Straight Through SerialCableTo COM portDB9 PORT,RJ45 PORTUSB PORTPower supplyconnectorxThis device doesn't support two-way paging.
HME 800.925-8091 Integration Station Serial Transmitter Page 5TESTING THE DEVICE WITH PAGING SOFTWAREThis device had been tested to work with QSR, Radiant, Open Table, Pro-Host or any software product that utilizesthe standard TAP, WaveWare, or Scope Paging protocols. To test the device using your paging software, follow theprocedure below…xAdd the pagers to the pager list or paging configuration of your existing software. Refer to the list ofpager capcodes on the next page. Be sure to check the pager number, capcode, baud rate andpager type when you enter the information into your software. The procedure to add pagers to yourpaging list is dependent on what software you have. Contact your software reseller for thisprocedure if you do not have it.xAnytime you send a page with your software the “Transmit Indicator” will show on the display.This will confirm that you transmitter was connected properly and compatible with your software.USING THE DEVICE AS STANDALONE TRANSMITTERThis device can be used as a standalone transmitter in case of software failures. To alert a pager, simply press thepager number on the transmitter keypad followed by the “send” key. For example, press, “11 - send” and pager #11 will signal.Locate / All Page FeatureThis feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you areclosed and would like to locate any misplaced pagers around your facility. To locate ALL pagers, press,1. “1249 – send” – for IQ, Coaster pagers2. “912–send”– for belt clip (Mgr) pagersAny pager not on a charger will signal. Search for the missing pagers by listening for the beep or voice call andlooking for flashing lights. Remember to check the parking lot and look in the bushes! After finding all the missingpagers, put them on a charger to stop the “locate” alert. Neverusethelocatefeaturewhilepagersarewiththeguest as all the pagers will alert at once!!!Transmit Indicator–page being sentusing keypad or thru RS232 port. Thisalso indicates the Out of Range signalis being sent.KeypadDisplaySend button to pagepagers
HME 800.925-8091 Integration Station Serial Transmitter Page 6Technical Support1. This product is programmed specifically for Darden Restaurants (Olive Garden)2. If you require technical support please call HME Level 2 support at 800-925-8091 x1753 or x1750 and speak to MelCanlas or Charlie Luangkhot3. For any questions about this project (non technical) please call Darden’s account manager, Scott Hubbard at 800-925-8091 x 17104. Make certain the integration station and pagers have power. Check the outlet & circuit breaker.5. Are the pagers fully charged? They should all have the red charge indicator light on while on the charger. Makecertain they are charging when not in use. A minimum of 2 hours charge time is needed if the pager is run down.6. Unplug the integration station, wait 30 seconds & plug it back in. (Reboot)For basic support call:HME Wireless Customer Service: 800.919.9903.Mon-Fri8:00amto10pmEST/Sat&Sun10:00amto6:30pmESTAfter hours please leave a message and we will get back to you as soon as we can.Need a repair or replacement components?Ship malfunctioning components to the following address:HME Wireless, Inc.1400 Northbrook Parkway Suite #320Suwanee, GA 300241. Call 800.919.9903 and follow the prompts to Customer Service to obtain an HME RMA number.2. Pack the components securely3. Write the RMA number clearly and boldly on the outside of the package4. *Make certain your company information is in the box and on the return label – especially if you ship from a Pack &Ship store.5. Ship the equipment in a traceable manner for your protection. (i.e. UPS Ground Track). HME is not responsible forpackages lost in transit. Save the tracking number!6. Insure the shipment for replacement value.All products are shipped ground from HME. *Overnight or 2 day Shipping is available at an additional charge.CUSTOMER SERVICE
FFCC ID: WDC-ISTATION-N This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user's authority to operate the equipment. Note : This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation This equipment generates, uses and can radiate radiofrequency energy and, if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications, However, there is no guarantee that interference will not occur ina particular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures: - Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help. Modifications not expressly approved by the manufacturer could void the user’s authority to operated theequipment under FCC rules. IC : 7752A-ISTATIONN This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

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