JTECH an HME ISTATION-N Integration Station User Manual IStation maunal FCC IC CE
HME WIRELESS, INC. Integration Station IStation maunal FCC IC CE
Contents
- 1. Users Manual
- 2. User Manual - revised
User Manual - revised
ISTATION-N (Integration Station) 8VHU 0DQXDO HME Wireless, Inc Customer Service 800.925.8091 1400 Northbrook Parkway Suite #320 ⢠Suwanee, GA 30024 HME 800.925-8091 Integration Station Serial Transmitter Page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ntegration Station Serial Transmitter Page 2 IMPORTANT SAFETY INFORMATION RF EXPOSURE STATEMENT Your Pager Transmitter contains a radio frequency transmitter. When the button is pushed the transmitter sends our RF signals. CAUTION: To comply with FCC RF exposure compliance requirements, a separation distance of at least 8 inches (20 cm) must be maintained between the antenna of this trasmitter and all persons, during normal operation. The antenna uesd for this transmitter must not be colocated or operating in conjunction with any other antenna of transmitter. Unauthorized antennas, modifications, of attachments could damage the transceiver and may violate FCC regulations. 127( 7KH PDQXIDFWXUHU LV QRW UHVSRQVLEOH IRU DQ\ UDGLR RU 79 LQWHUIHUHQFH FDXVHG E\ XQDXWKRUL]HG PRGLILFDWLRQV WR WKLV HTXLSPHQW 6XFK PRGLILFDWLRQV FRXOG YRLG WKH XVHU V DXWKRULW\ WR RSHUDWH WKH HTXLSPHQW &$87,21 5,6. 2) (;3/26,21 ,) %$77(5< ,6 5(3/$&(' %< $1 ,1&255(&7 7<3( ',6326( 2) 86(' %$77(5,(6 $&&25',1* 72 7+( ,16758&7,216 HME 800.925-8091 Integration Station Serial Transmitter Page 3 INTRODUCTION Your HME Computer Controlled Paging System has the following capabilities: x PC controlled operation via RS-232 serial port x 2-Watts effective radiated power with approximately 1-mile open field range x Operating Frequency 457.5750 MHz x Industry standard protocol covering the full range of paging functions x PC controlled automatic switching between tone/vibe only, numeric, and alphanumeric paging message formats, including multiple tone/vibe cadences x PC controlled automatic switching between 512, 1200, and 2400 bps RF data rates x Optional unique paging transmitter IDs available for use by VARs/Distributors x Communications protocol designed to ensure reliable communications No paging receiver database programming is required within the paging transmitter. The unique communications protocol in the HME paging transmitter allows you to operate the transmitter with an unlimited quantity of paging receivers. x This device doesn't support two-way paging. rd Your HME Computer Controlled Paging System allows you to use 3 Party software to send paging messages to one or more persons via pagers, and other devices that incorporate paging data receivers. You can use a wide variety of paging receiver types with HME Paging Systems, including tone/vibe, numeric and alphanumeric pagers. For the list of pager capcodes please refer to the capcode list on the next page. INSTALLATION â SERIAL TRANSMITTER Unwrap all equipment. Lock the antenna into the antenna jack on the right hand corner of the receiver unit. Serial Transmitter Antenna Connect one end of the DB9 serial cable to the serial DB9 port on the back of the transmitter. Connect the other end to the serial COM port of the PC where your table management software is located. DB9 PORT, RJ45 PORT USB PORT To COM port (DB9, RJ45, USB) Straight Through Serial Cable DB9 PORT, RJ45 PORT, USB PORT IS USE ONLY manufacturer Plug the power supply with the large tip into a standard 110 outlet and plug it into the power supply connector of the sending unit. The LCD display should turn ON. Power supply connector HME 800.925-8091 Integration Station Serial Transmitter Page 4 TESTING THE DEVICE WITH PAGING SOFTWARE This device had been tested to work with QSR, Radiant, Open Table, Pro-Host or any software product that utilizes the standard TAP, WaveWare, or Scope Paging protocols. To test the device using your paging software, follow the procedure below⌠Add the pagers to the pager list or paging configuration of your existing software. Refer to the list of pager capcodes on the next page. Be sure to check the pager number, capcode, baud rate and pager type when you enter the information into your software. The procedure to add pagers to your paging list is dependent on what software you have. Contact your software reseller for this procedure if you do not have it. will show on the display. Anytime you send a page with your software the âTransmit Indicatorâ This will confirm that you transmitter was connected properly and compatible with your software. Transmit Indicator â page being sent using keypad or thru RS232 port. This also indicates the Out of Range signal is being sent. USING THE DEVICE AS STANDALONE TRANSMITTER This device can be used as a standalone transmitter in case of software failures. To alert a pager, simply press the pager number on the transmitter keypad followed by the âsendâ key. For example, press, â11 - sendâ and pager # 11 will signal. Keypad Display Send button to page pagers Locate / All Page Feature This feature causes ALL pagers (that are not charging) to signal at once. This feature is useful when you are closed and would like to locate any misplaced pagers around your facility. To locate ALL pagers, press, 1. â1249 â sendâ â for IQ, Coaster pagers 2. â912 â sendâ â for belt clip (Mgr) pagers Any pager not on a charger will signal. Search for the missing pagers by listening for the beep or voice call and looking for flashing lights. Remember to check the parking lot and look in the bushes! After finding all the missing pagers, put them on a charger to stop the âlocateâ alert. Never use the locate feature while pagers are with the guest as all the pagers will alert at once!!! HME 800.925-8091 Integration Station Serial Transmitter Page 5 CUSTOMER SERVICE Technical Support 1. This product is programmed specifically for Darden Restaurants (Olive Garden) 2. If you require technical support please call HME Level 2 support at 800-925-8091 x1753 or x1750 and speak to Mel Canlas or Charlie Luangkhot 3. For any questions about this project (non technical) please call Dardenâs account manager, Scott Hubbard at 800925-8091 x 1710 4. Make certain the integration station and pagers have power. Check the outlet & circuit breaker. 5. Are the pagers fully charged? They should all have the red charge indicator light on while on the charger. Make certain they are charging when not in use. A minimum of 2 hours charge time is needed if the pager is run down. 6. Unplug the integration station, wait 30 seconds & plug it back in. (Reboot) For basic support call: HME Wireless Customer Service: 800.919.9903. Mon - Fri 8:00 am to 10 pm EST / Sat & Sun 10:00 am to 6:30 pm EST After hours please leave a message and we will get back to you as soon as we can. Need a repair or replacement components? Ship malfunctioning components to the following address: HME Wireless, Inc. 1400 Northbrook Parkway Suite #320 Suwanee, GA 30024 1. 2. 3. 4. Call 800.919.9903 and follow the prompts to Customer Service to obtain an HME RMA number. Pack the components securely Write the RMA number clearly and boldly on the outside of the package *Make certain your company information is in the box and on the return label â especially if you ship from a Pack & Ship store. 5. Ship the equipment in a traceable manner for your protection. (i.e. UPS Ground Track). HME is not responsible for packages lost in transit. Save the tracking number! 6. Insure the shipment for replacement value. All products are shipped ground from HME. *Overnight or 2 day Shipping is available at an additional charge. HME 800.925-8091 Integration Station Serial Transmitter Page 6 FCC ID: WDC-ISTATION-N This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user's authority to operate the equipment. Note : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications, However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Modifications not expressly approved by the manufacturer could void the userâs authority to operated the equipment under FCC rules. IC : 7752A-ISTATIONN This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prĂŠsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisĂŠe aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioĂŠlectrique subi, mĂŞme si le brouillage est susceptible d'en compromettre le fonctionnement.
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