Kohler KOHLER018 VEIL INTELLIGENT TOILET User Manual No Job Name

Kohler Co. VEIL INTELLIGENT TOILET No Job Name

User Manual

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Document ID2990842
Application IDhVTdQxY5WBfQx7ZnrCfr1g==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize31.31kB (391376 bits)
Date Submitted2016-05-13 00:00:00
Date Available2016-05-13 00:00:00
Creation Date2016-04-06 16:10:53
Producing SoftwareAcrobat Distiller Server 8.1.0 (Pentium Linux, Built: 2007-09-07)
Document Lastmod2016-05-06 10:54:55
Document TitleNo Job Name
Document CreatorXyEnterprise XPP 8.3C.1

JOBNAME: No Job Name PAGE: 1 SESS: 17 OUTPUT: Wed Apr 6 16:10:51 2016
Homeowners Guide
Wall Hung Toilet
K-5402
M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
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Important Information
READ AND FOLLOW ALL INSTRUCTIONS
Important Safeguards
WARNING: To reduce the risk of burns, electrocution, fire, or injury to persons:
DANGER: Risk of electric shock. Connect only to a circuit protected by a Ground-Fault
Circuit-Interrupter (GFCI)*.
WARNING: Risk of electric shock. Do not immerse or flush the product with water.
WARNING: Risk of personal injury. UV light emitted from this light can cause injury to skin or
eyes. Avoid exposure to unshielded lamp.
WARNING: Risk of personal injury. Replacement of the UV lamp must only be performed by
qualified service personnel.
CAUTION: Risk of personal injury. Do not remove the UV lamp protective cover. Eye damage
may result from viewing the UV light directly.
For Service Personnel:
WARNING: Risk of personal injury. This cover has an interlock designed to reduce the risk of
excessive ultraviolet radiation. Do not bypass the interlock. Reinstall the interlock after servicing.
WARNING:Exposure to Radio Frequency Energy: The radiated power output of the radar module is below
the RF exposure limits for uncontrolled exposure. This device should be operated with a minimum distance
of at least 20 cm between the antenna and a person’s body.
Attention: évaluation d'exposition aux RF: L’intensité de champ RF émis par la carte radar est inferieures
aux limites d'intensité de champ RF prévues pour l’environnement non contrôlé. Les dispositifs à un élément
rayonnant fonctionnant normalement à des distances de séparation entre l'utilisateur et le dispositif
supérieures à 20 cm.
IMPORTANT! The remote control must be paired for proper functionality.
*Outside North America, this device may be known as a Residual Current Device (RCD).
IMPORTANT! When using electrical products, especially when children are present, basic safety
precautions should always be followed, including the following:
Close supervision is necessary when this product is used by, on, or near children or invalids.
Use this product only for its intended use as described in this manual. Do not use attachments not
recommended by the manufacturer.
Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has
been dropped or damaged, or dropped into water. Return the product to a service center for
examination and repair.
Keep the cord away from heated surfaces.
Never block the air openings of the product. Keep the air openings free of lint, hair, and other
debris.
Never use while sleeping or drowsy.
Never drop or insert any object into any opening or hose.
Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is
being administered.
Connect this product to a properly grounded outlet only.
SAVE THESE INSTRUCTIONS
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rear
dryer
stop
front
flush
lighting
Bidet
Wand
Manual Controls
Seat
Sensor
Area
Seat
Sensor
Area
Features - Toilet
NOTE: Many of the features listed here can be adjusted, enabled or disabled using the remote control.
Specific directions for these procedures are listed later in this manual.
General Features
Automatic Flushing - When enabled, this feature automatically flushes the toilet after the user
stands up, lowers the seat, or leaves the area 60 seconds after use. The toilet arrives with this feature
enabled.
Automatic Open/Close - When enabled, the seat cover will automatically open when the toilet is
approached. The seat and seat cover will automatically close 3 minutes after the toilet is used. The
toilet arrives with this feature enabled.
Energy Saving Mode - The toilet can be programmed to conserve energy. When the energy saving
function is on, the toilet will reduce the heating temperature to save electricity.
Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin
operation when the user sits down. The toilet arrives with this feature enabled.
Side Controls - Allows the user to control basic toilet features without the remote control.
Heated Seat - When activated, the seat features an adjustable heating option that will keep the seat
warm. The toilet arrives with this feature enabled.
Night Light - The night light will automatically turn on in low light conditions when this feature is
enabled. The toilet arrives with this feature enabled.
Bidet Features
Front/Rear Wash - Front and rear wash feature adjustable positioning, adjustable water temperature,
adjustable water pressure, and massage and spiral water action.
Kohler Co.
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Features - Toilet (cont.)
Dryer - The dryer features adjustable air temperature.
UV Sterilization - The sterilization feature uses ultra violet rays and sterilized water to clean the
bidet wand when enabled. It will begin operation only when the seat is closed.
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On/Off
Full Flush
Seat and Seat Cover Open/Close
Eco Flush
Seat Temperature
Seat Cover Open / Seat Close
Cover
"Stop"
Seat
Flush-eco
Flush-full
Seat temp
"Clean"
UV
Stop
Front
Rear
Dryer
Clean
Spiral
Wand
Pressure
Bidet Water
Temperature
Water Pressure
Water temp
Massage
"Front" Bidet
Wash
"Dryer"
Massage
"Rear"
Bidet
Wash
Spiral
Wand Position
Features - Remote Control
Top of Remote Control
On/Off - Press to turn the remote control on or off.
Front of Remote Control
Seat Cover Open/Close - Press to open or close the cover.
Seat Open/Close - Press to open the cover and seat when both are closed, or the seat only when the
cover is already open.
Eco Flush - Press to flush the toilet with .8 gpf (3 lpf).
Full Flush - Press to flush the toilet with 1.28 gpf (4.85 lpf).
Seat Temperature - Press to adjust the seat temperature. Press the icon again to increase or decrease
the seat temperature.
Stop - Press to stop the bidet wash, dryer, deodorizer and UV cleaner. Press and hold to turn the
remote control off.
Front - Press to activate the front bidet wash.
Rear - Press to activate the rear bidet wash.
Dryer - Press to activate the dryer. Press the icon again to increase or decrease the dryer.
Clean - When the seat is closed, press to activate the UV sterilization. The feature is activated when
the icon is blinking.
Water Temperature - Press to adjust the water temperature when the bidet features are in use. Press
the icon again to increase or decrease the water temperature.
Kohler Co.
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Features - Remote Control (cont.)
Massage - Press to activate massaging action from the bidet wand. Water pressure will vary while
the massage action is activated.
Spiral - Press to activate or deactivate spiraling action on the bidet wand. This function operates in
the rear wash mode only.
Wand Position - Select this icon to adjust the position of the wand. Press the icon again to increase
or decrease the wand position.
Wand Pressure - Select this icon to adjust the pressure of the water. Press the icon again to increase
or decrease the wand pressure.
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On/Off
Full Flush
Seat and Seat Cover Open/Close
Eco Flush
Seat Temperature
Seat Cover Open / Seat Close
Cover
"Stop"
Seat
Flush-eco
Flush-full
Seat temp
"Clean"
UV
Stop
Front
Rear
Dryer
Clean
Spiral
Wand
Pressure
Bidet Water
Temperature
Water Pressure
Water temp
Massage
"Front" Bidet
Wash
"Dryer"
Massage
"Rear"
Bidet
Wash
Spiral
Wand Position
Features - Back Panel
Remote Pairing
Press the ″On/Off″ icon.
Press and hold the ″Dryer″ icon. The bottom row of icons will flicker.
While holding down the ″Dryer″ icon, Press the manual ″Front″ and ″Rear″ icons on the toilet.
Once the bottom row of icons stops flickering, the remote is paired.
Seat Auto Open/Close Sensing Distance
Press the ″On/Off″ icon.
Press and hold the ″Cover″ icon.
The night light will blink once quickly when the sensing distance is set for short distance.
The night light will blink twice quickly when the sensing distance is set for mid distance.
The night light will blink three times quickly when the sensing distance is set for long distance.
The night light will blink slowly when the auto seat open/close function is deactivated.
Auto-flush
Press the ″On/Off″ icon.
Press and hold the ″Flush-full″ icon.
The night light will blink once quickly when the automatic flushing function is activated.
The night light will blink slowly when the automatic flushing function is deactivated.
Energy Saving
Kohler Co.
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Features - Back Panel (cont.)
Press the ″On/Off″ icon.
Press and hold the ″Seat Temp″ icon.
The night light will blink once quickly when the energy saving function is activated.
The night light will blink slowly when the energy saving function is deactivated.
Deodorizer
Press and hold the ″Seat ″ icon for 2 seconds to enable or disable the deodorizer.
The night light will blink once quickly when the deodorizer function is activated.
The night light will blink slowly when the deodorizer function is deactivated.
Auto UV Sterilization
Press the ″On/Off″ icon.
Press and hold the ″Clean″ icon.
The night light will blink once quickly when the automatic sterilization function is activated.
The night light will blink slowly when the automatic sterilization function is deactivated.
Low Battery Remote Control
When the ″Stop″ icon is blinking, the remote has low battery.
Put the remote back onto the base to charge the battery.
When the red light on the charging base is blinking the batteries need to be replaced.
Low Battery Charging Base
When the red light is blinking, the charging base has a low battery.
Remove the charging base from the wall.
Open the back cover and replace the batteries.
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Rear Wash
Dryer
Power
rear
dryer
stop
front
flush
lighting
Light Sensing
Area
Front Wash
Flush
Night Light
Manual Operation
The basic functions of the toilet can be controlled manually using the buttons located on the right side of
toilet.
NOTE: When the manual bidet features are activated using the side buttons, they will default to the
middle temperature, pressure, and position settings.
″Rear″ - Press the ″Rear″ icon to activate the rear wash. Press it a second time to stop the rear wash.
″Dryer″ - Press the ″Dryer″ icon to activate the dryer. Press it a second time to stop the dryer.
″Power″ - Press the ″Power″ icon to turn the power on. Press it a second time to turn the power off.
Light Level Sensor - Senses low light levels. If it is activated, the night light will turn on when low
light levels are sensed.
″Front″ - Press the ″Front″ icon to activate the front wash. Press it a second time to stop the front
wash.
″Flush″ - Press the ″Flush″ icon to flush the toilet.
″Lighting″ - Press the ″Lighting″ icon to turn the night light off. Press it a second time to turn on
the night light.
Kohler Co.
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Cover
Seat
Flush-eco
Flush-full
Seat temp
UV
Stop
Bidet Water
Temperature
Rear
Dryer
Clean
Water Pressure
Water temp
"Front" Bidet
Wash
Front
Massage
Spiral
Massage
"Rear" Bidet
Wash
Wand
Spiral
Pressure
Wand Position
Using the Bidet Wash Functions
NOTE: The bidet function will automatically stop after 5 minutes.
Using the Front Bidet Wash
Press the ″Front″ icon.
Press the ″Stop″ icon to end.
Using the Rear Bidet Wash
Press the ″Rear″ icon.
Press the ″Stop″ icon to end.
Adjusting the Water Temperature
NOTE: Adjust the water temperature while the rear or front wash are in use.
Press the ″Water Temp″ icon.
Press the icon as needed to increase or decrease the water temperature.
There are five settings available. The blue points to the left of the icon indicate the setting the water
temperature is on.
Adjusting the Water Pressure
NOTE: Adjust the water pressure while the rear or front wash are in use.
Press the ″Pressure″ icon.
Press the icon as needed to increase or decrease the water pressure.
There are five settings available. The blue points to the left of the icon indicate the setting the water
pressure is on.
Adjusting the Wand Position
NOTE: Adjust the wand position while the rear or front wash are in use.
Press the ″Wand″ icon.
Press the icon as needed to increase or decrease the wand position.
There are five settings available. The blue points to the left of the icon indicate the setting the wand
position is in.
Massage and Spiral
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Using the Bidet Wash Functions (cont.)
NOTE: Adjust the wand action to massage or spiral while the rear or front wash are in use.
Select the ″Massage″ or ″Spiral″ icons.
Press the ″Massage″ icon to choose between an oscillating action, pulsating action or both. The blue
points to the left of the icon indicate the setting the massage action is in.
Kohler Co.
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Seat
Seat Temperature
Cover
Seat
Flush-eco
Flush-full
Seat temp
UV
Stop
Water temp
Front
Massage
Rear
Dryer
Spiral
Wand
Clean
Pressure
"Dryer"
Settings - User Profiles
Using the Dryer
Press the ″Dryer″ icon.
Press the icon as needed to increase or decrease the dryer .
There are five settings available. The blue points to the left of the icon indicate the setting the dryer
is on.
Using the Deodorizer
Press and hold the ″Seat″ icon.
The night light will blink once quickly when the deodorizer is activated.
The night light will blink once slowly when the deodorizer turns off.
Setting the Seat Temperature
Press the ″Seat Temp″ icon.
Press the icon as needed to increase or decrease the seat temperature.
There are five settings available. The blue points to the left of the icon indicate the setting the seat
temperature is on.
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Using the Manual Clean Settings
Cleaning the Bidet Wand
NOTE: Use a soft bristle brush to clean the bidet wand.
On the remote control, hold down the ″Wand″ icon until the wand extends out.
Clean the wand with a wet soft bristle brush and appropriate cleaner.
Press and hold down the ″Wand″ icon again or the ″Stop″ icon to retract the wand.
Cleaning or Replacing the Deodorizer
Unplug the power cord from the outlet.
Turn off the water by closing the water supply stop.
Remove the filter cover.
Remove the filter and inspect it for damage.
If the filter is damaged, replace it.
If the filter is clogged, remove all debris.
Install the filter.
Install the cover.
Open the supply stop.
Plug the power cord into the outlet.
Kohler Co.
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Filter
Filter
Servicing the Toilet
Unplug the power cord from the outlet.
Turn off the water by closing the water supply stop.
Remove the left side cover.
Remove the filter covers.
Remove the filters and inspect them for damage.
If the filters are damaged, replace them.
If the filters are clogged, remove all debris.
Install the filters.
Install the covers.
Reattach the left side cover.
Open the supply stop.
Plug the power cord into the outlet.
Care and Cleaning
WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet.
Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This
damage can cause leakage and property damage.
Kohler Co. shall not be responsible or liable for any tank fitting damage caused by the use of cleaners
containing chlorine (calcium hypochlorite).
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Care and Cleaning (cont.)
For best results, keep the following in mind when caring for your KOHLER product:
• Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
• Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
• Do not allow cleaners to soak on surfaces.
• Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
• For Artist Edition Toilets: Treat your decorative product just as you would treat your fine china.
DO NOT use bristle brushes or abrasive-backed sponges. They will scratch decorative surfaces. Use
only warm water to clean. Dry with a cotton cloth or soft sponge.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting Information
NOTE: For service parts information, visit your product page at www.kohler.com/serviceparts.
Small Children
The auto flush and bidet features require a sensor located under the seat to be enabled. Small
children may not be tall enough (approximately 48″ (1.2 m)) to activate the sensor. The bidet and
autoflush features will not function correctly when this sensor has not been activated.
General
Symptoms
1. The toilet has no power.
Probable Causes
A. The power is not turned on.
B. The power cord is not
connected.
C. The GFCI or RCD is tripped.
2.
The toilet does not flush
but has power.
3.
No water comes from the
bidet wand or it has a
weak stream when it is
activated.
A. There is no water being
supplied to the toilet.
B. The water control assembly
does not work.
A. The water supply stop is closed
or only partially open.
B. The inlet hose from the water
supply stop to the toilet is
kinked or looped too tight.
C. Seat sensor does not detect the
user.
The heated seat is not
warm at all or it is not as
warm as desired.
Kohler Co.
C. Reset the GFCI or RCD (if
applicable).
A. Open the water supply stop all the
way.
B. Replace the water control assembly.
A. Open the water supply stop all the
way.
B. Remove the kink in the hose or
make the loop wider.
A. The heated seat feature is not
enabled.
C. Small children may not be
detected. Adjust the sitting
position. The sensor may have
difficulty with fabric or other
objects. The sensor is designed to
sense skin.
D. Service the filter following the
instructions in the Servicing the
Toilet Filter section.
A. Activate the heated seat feature
using the remote control.
B. The temperature setting is too
low.
B. Adjust the heated seat temperature
using the remote control.
D. The water supply screen is
blocked or damaged.
4.
Recommended Action
A. Press the ″Power″ icon on the
manual control panel.
B. Connect the power cord.
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Troubleshooting Information (cont.)
Symptoms
5. Water stops flowing from
the spray wand before
you are finished
cleansing.
6. Deodorizer feature is not
working.
7. UV sterilization feature is
not working.
8. The toilet does not flush
automatically.
9.
The night light does not
turn on in low light
conditions.
Probable Causes
A. Five minutes after pressing one
of the spray icons, washing
automatically stops.
Recommended Action
A. Press the ″Rear″ or ″Front″ icon
again.
A. The deodorizer is not activated.
A. Activate the deodorizer feature
using the remote control.
A. Activate the UV sterilization
feature using the remote control.
A1. Activate the automatic flush feature
using the remote control.
A2. The sensor did not detect the user.
If this issue occurs repeatedly, call
the Customer Care Center using
the information provided on the
back page of this manual.
A. Enable the night light feature using
the remote control.
B1. Clean the light sensor located on
the manual control panel.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. The UV sterilization is not
activated.
A. Automatic flush feature is not
enabled.
A. Night light is not enabled.
B. Low light sensor is not working
properly.
Remote Control
Symptoms
1. The remote control is not
turning on.
2.
The remote control is not
connecting with the toilet.
Probable Causes
A. The batteries are not correctly
installed.
B. The batteries are drained.
A. The remote is too far from the
toilet to receive signal.
Recommended Action
A. Remove and reinstall the batteries.
B1. Replace the batteries.
B2. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Move the remote closer to the toilet
to regain connection.
Remote Control Compliance
FCC ID: N82-KOHLER015, N82-KOHLER018
IFT: Certification Number RCPKO1215-2233 and RCPKO1215-2234.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
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Remote Control Compliance (cont.)
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Modifications: any modifications made to this device that are not approved by Kohler Co. may void the
authority granted to the user by the FCC to operate this equipment.
RF Exposure Warning
This portable transmitter with its antenna complies with FCC’s RF exposure limits for general
population/uncontrolled exposure.
This device must not be co-located or operated in conjunction with any other antenna or transmitter.
CANADA IC: 4554A-KOHLER015, 4554A-KOHLER018
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the
device.
This portable transmitter with its antenna complies with Industry Canada RF Exposure Limits for General
Population/Uncontrolled Exposure.
This Class B digital apparatus complies with Canadian ICES-003.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de
licence.
Le fonctionnement de l’appareil est soumis aux deux conditions suivantes:
1. L’appareil ne doit pas produire de brouillage, et
2. Cet appareil doit tolérer les interférences reçues, y compris celles qui risquent de provoquer un
fonctionnement indésirable.
Cet émetteur portable et son antenne sont conformes aux limites d’exposition RF d’Industrie Canada pour le
public général/l’exposition non contrôlée.
Warranty
THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT
THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS
Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in
material and workmanship during normal residential use for three (3) years from the date of installation.
This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and
Canada.
If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate
adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or
abuse is not covered by this warranty. This warranty expressly excludes labor charges, removal charges,
installation, or other incidental or consequential costs. Improper care and cleaning will void the warranty.
Use of in-tank toilet cleaners will void the warranty. In no event shall the liability of Kohler Co. exceed the
purchase price of the product.
Kohler Co.
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Warranty (cont.)
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or
E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.
Please be sure to provide all pertinent information regarding your claim, including a complete description of
the problem, the product, model number, color, the date the product was purchased and from whom the
product was purchased. Also include your original receipts. For other information or to obtain the name and
address of the service and repair facility nearest you, call 1-800-4KOHLER (1-800-456-4537) from within the
USA and Canada and 001-800-456-4537 from within Mexico.
KOHLER CO. AND/OR SELLER ARE PROVIDING THESE WARRANTIES IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KOHLER CO.
AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES. Some states/provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions
may not apply to you. This warranty gives you specific legal rights. You may also have other rights which
vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
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Kohler Co.
JOBNAME: No Job Name PAGE: 1 SESS: 1 OUTPUT: Wed Apr 6 16:10:51 2016
1247364-5-A
JOBNAME: No Job Name PAGE: 1 SESS: 1 OUTPUT: Wed Apr 6 16:10:51 2016
USA/Canada: 1-800-4KOHLER
México: 001-800-456-4537
kohler.com
©2016 Kohler Co.
1247364-5-A

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