Kvh Industries Tracvision G8 Users Manual Owner's

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owner’s

manual

•Guide to Operation

•Guide to Technical Information

A Guide to TracVision

®

G8

TVG8_OM_BinderCover_11.05

*

*

*

*

*

*

*

Notes

* Press any button to return.

** If GPS is providing valid position

data to the antenna, manual entry

of latitude/longitude is not available.

**

2005, KVH Industries, Inc.

TracVision G8

Owner’s Manual

This manual provides detailed instructions on the proper

operation, installation, configuration, troubleshooting, and

maintenance of the KVH TracVision G8 satellite TV system. For

operation instructions, refer to the Guide to Operation. For

installation, configuration, troubleshooting, and maintenance

instructions, refer to the Guide to Technical Information.

Throughout this manual, important information is marked for

your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Kokkedal Industripark 2B

Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

Tel: +1 401 847-3327 Tel: +45 45 160 180

Fax: +1 401 849-0045 Fax: +45 45 160 181

E-mail: info@kvh.com E-mail: info@kvh.dk

Internet: www.kvh.com Internet: www.kvh.com

Please e-mail your comments about this manual to

manuals@kvh.com. Your feedback is greatly appreciated!

A helpful tip that either directs you to

a related area within the manual or

offers suggestions on getting the

best performance from your system.

An alert to important information

regarding procedures, product

specifications, or product use.

An electrical safety warning to help

identify electrical issues that can be a

hazard to either this KVH product or

a user.

Information about installation,

maintenance, troubleshooting, or

other mechanical issues.

KVH Part # 54-0198 Rev. D

© 2005 KVH Industries, Inc., All rights reserved.

TracVision G8 Serial Number

This serial number will be required

for all troubleshooting or service

calls made regarding this product.

Welcome to TracVision G8

TracVision®and KVH®are trademarks of KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV®is a registered trademark of DIRECTV, Inc.

DISH Network™is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

54-0198

i

Table of Contents

Table of Contents

Guide to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

4 Changing Channels and Switching to the Second Satellite . . . . .6

5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

6 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Guide to Technical Information . . . . . . . . . . . . . . . . . . . . . . . .11

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . .18

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . .26

2.3 Connecting the Receiver(s) . . . . . . . . . . . . . . . . . . . . . . . . . .31

2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

2.6 Activating/Programming the Receiver . . . . . . . . . . . . . . . . . . .40

2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . .42

2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . .54

3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . .60

3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

54-0198

ii

TracVision G8 Owner’s Manual

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

4.2 Causes and Remedies for Common

Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

4.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . .89

4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

4.6 Maintenance Port Antenna Commands . . . . . . . . . . . . . . . . .91

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . .95

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . .96

5.4 Accessing Antenna Components Through the Hatch . . . . . . .98

5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . .98

5.6 Replacing the PCB Module . . . . . . . . . . . . . . . . . . . . . . . . . .99

5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . .103

5.9 Replacing the Azimuth Gyro . . . . . . . . . . . . . . . . . . . . . . . . .104

5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . .106

5.11 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . .107

5.12 Replacing the Azimuth Belt . . . . . . . . . . . . . . . . . . . . . . . . .109

5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . .110

5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . .112

5.15 Replacing the Skew Motor . . . . . . . . . . . . . . . . . . . . . . . . . .113

5.16 Replacing the Skew Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . .118

5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . . .125

C Startup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

D Maintenance Port Antenna Commands . . . . . . . . . . . . . . . .129

Index

54-0198

iii

Table of Contents

Guide to Operation

54-0198 1

Contents

1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

4 Changing Channels and Switching to the Second Satellite . . . . . . . . . .6

5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

6 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Guide to Operation

This guide explains everything you need to know to operate your

TracVision G8 system. For detailed installation, configuration,

troubleshooting, and maintenance information, please refer to the

Guide

to Technical Information

beginning on page 11.

Guide to Operation

54-0198 3

1 System Overview

A complete satellite TV system, illustrated in Figure 1, includes

the TracVision G8 antenna unit connected to the Master Control

Unit (MCU), a satellite TV receiver (integrated receiver/decoder,

or IRD), and a television set.

Figure 1

TracVision G8 System Diagram

Satellite Compatibility

The TracVision G8 is fully compatible with Digital Video

Broadcasting (DVB®) satellites, as well as DIRECTV®‘s Digital

Satellite Service (DSS) satellites.

In-motion Tracking

The TracVision G8 uses a state-of-the-art actively stabilized

antenna system. The antenna’s built-in global positioning system

(GPS) allows the system to calculate the precise direction to the

satellite from your vessel’s current location, ensuring the shortest

possible satellite acquisition time. Once the satellite is acquired,

the antenna gyros continuously measure the motion of your

vessel and send commands to the antenna motors to keep the

antenna pointed at the satellite at all times.

Receiver 2

Receiver 1

Options Purchased Separately

Master Control

Unit (MCU)

TracVision G8 Antenna

PC Diagnostics

9-36 VDC

90 Watts

RF

TV 1

TV 2

RF

Power/Data

TracVision

TracVision G8 systems equipped

with linear quad LNBs (used in

Mexico and Europe) can be

connected to four receivers using

four RF cables.

54-0198

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TracVision G8 Owner’s Manual - Guide to Operation

Satellite Library

Your TracVision G8 includes a pre-programmed library of TV

satellites from around the world. If the satellite service you wish

to receive is not already in the satellite library, an authorized

technician can add two additional satellites of your choice to the

library.

System Components

Your TracVision G8 system includes the following components:

Antenna Unit

The antenna unit houses the antenna positioning mechanism, low

noise block converter (LNB), GPS, and three-axis sensor within a

molded ABS radome. Systems equipped with a linear quad LNB

(used in Europe, Australia, and Mexico) include a skew control

mechanism that automatically adjusts the LNB’s skew to account

for regional changes and different satellite services. Power, signal,

and control cabling from belowdecks units are connected to the

antenna at the rear of the baseplate.

Master Control Unit (MCU)

The MCU is the user interface, providing access to the system

and its functions through an LCD and three buttons. The MCU

also serves as the system’s junction box, allowing the system to

use ship’s power and supply and receive data to/from the

TracVision G8. The MCU can accept any power input between

9 and 36 volts DC; its power supply provides power to the

antenna and galvanically isolates the TracVision G8 system.

Satellite TV Receiver (IRD) – Sold Separately

The receiver (purchased separately) receives satellite signals from

the antenna unit for signal processing and channel selection, and

sends the signals to the TV set for viewing. Please refer to the

user’s manual provided with your selected receiver for complete

operating instructions.

Guide to Operation

54-0198 5

2 Receiving Satellite Signals

For TracVision G8 to receive satellite TV signals, the antenna

must have a clear line of sight to the satellite. If you only receive

intermittent signals or the antenna cannot find the satellite, check

around your vessel for any objects that could be blocking the

signal, such as other vessels, trees, buildings, other onboard

equipment, etc.

Figure 2

Satellite Blockage

You must also be located within the selected satellite’s coverage

area in order to receive its signal. Refer to your satellite television

service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite

coverage information. Simply go to our web site at: www.kvh.com/

footprint.

TracVision

54-0198

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TracVision G8 Owner’s Manual - Guide to Operation

The satellite configuration on

your receiver must match the

satellite setting on the

TracVision G8 system.

Satellite A on the TracVision G8

must be the same satellite as

receiver Alternative 1 (or A, based

on your receiver) and must be

assigned the receiver DiSEqC 1

setting.*

Satellite B on the TracVision G8

must be the same satellite as

receiver Alternative 2 (or B, based

on your receiver) and must be

assigned the receiver DiSEqC 2

setting.*

Refer to your receiver user manual

for complete instructions for your

receiver.

*DiSEqC settings only apply to

European systems and DIRECTV

DSS Plus™receivers.

3 Turning On the System

To use the TracVision G8 system, follow the steps below. To

minimize the time it takes the antenna to acquire the satellite, do not

change the channel during this process.

1. Turn on the receiver and the television. (Refer to your

receiver user’s manual for complete operating

instructions for the receiver.)

2. Apply power to the TracVision G8 antenna.

3. Minimize turning the vessel for two minutes after turning

on the antenna to allow the antenna gyros to initialize

properly.

4 Changing Channels and

Switching to the Second Satellite

TracVision G8 can have a pair of satellites installed, either one of

which can be the active satellite selection. There are several

methods of selecting whether your TracVision G8 will track

Satellite A or Satellite B based upon your location, type of install,

receiver, and selected satellite service.

Europe and Australia

If you are not using a multiswitch, switching from one satellite to

the other is as easy as changing the channel using the receiver’s

remote control. TracVision G8 will automatically switch between

the two satellites as necessary to receive your selected channel. If

you are using a multiswitch, however, you will need to use the

MCU switching option described in “Switching Satellites Using the

MCU” on page 7.

North America

DIRECTV Subscribers

DIRECTV subscribers in certain regions of the United States will

require a DSS Plus™receiver to receive broadcasts from multiple

satellites. If connected to the antenna’s RF1 connector, the DSS

Plus receiver allows you to switch channels using the receiver’s

remote control. If you are a DIRECTV subscriber, but do not have

a DSS Plus receiver, or you are using a multiswitch, use the MCU

switching option described in “Switching Satellites Using the

MCU” on page 7.

Guide to Operation

54-0198 7

DISH Network

™

(EchoStar) and ExpressVu Satellite Subscribers

DISH Network and ExpressVu subscribers will need to use the

MCU switching option, as described in “Switching Satellites Using

the MCU.”

Latin America

In Latin America, including Mexico, satellite switching is

unnecessary because programming is broadcast from a single

satellite.

Switching Satellites Using the MCU

If you’re unable to switch between satellites using the receiver’s

remote control, use the MCU front panel buttons to select

between Satellite A and Satellite B. Press the left button to select

Satellite A and the right button to select Satellite B.

Figure 3

Switching Satellites Using the MCU

Tracking <SAT NAME>

Sat A Menu Sat B

Track Installed

Satellite A

Track Installed

Satellite B

Europe only:

Using the MCU to switch between

satellites disables the system’s

DiSEqC monitoring. You will not be

able to use the receiver/remote to

switch between satellites unless the

system is restarted.

54-0198

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TracVision G8 Owner’s Manual - Guide to Operation

5 Watching Television

TracVision G8 will receive satellite TV signals whether your

vessel is in motion or at rest.

Cable Unwrap

If your vessel makes several consecutive circles in the same

direction, the antenna will rotate 720° before reaching the end of

its internal cable. If it does so, the system automatically unwraps

the cable by quickly rotating the dish in the opposite direction.

During this time, your TV picture will freeze momentarily.

Fine-Tuning

You might hear slight mechanical sounds from the antenna, as

the antenna moves continually in a circular motion to sweep

across the satellite’s peak signal. The signal strength is then fed

back to the control circuits to keep pointed in the direction of the

strongest signal.

Sleep Mode

When the vessel has come to a stop and holds its position for one

minute (e.g., at a dock), the antenna enters Sleep Mode, which

locks the antenna in place to conserve power. As soon as the

vessel moves beyond a 1° - 2° window, or the RF level changes

significantly, Sleep Mode automatically turns off and the system

begins tracking the satellite again (or enters Search mode to find

the satellite).

If you prefer, you may disable the

Sleep Mode function. Refer to

“Turning Sleep Mode On/Off” on

page 69

for details.

Guide to Operation

54-0198 9

6 Using the MCU Interface

All TracVision G8 operations are controlled and monitored using

the MCU. An LCD display shows configuration data and three

buttons enable you to perform menu-driven tasks.

Figure 4

MCU Front Panel

During the TracVision G8 installation process, the satellite

selections should have been configured to your specifications as

detailed in the Guide to Technical Information. Once the system is

installed and functioning properly, the system will function

automatically.

However, there may be instances in which you need to access

certain settings or diagnostic tools via the MCU interface. To

assist you, KVH has provided the following information

resources:

Quick Reference Guide:

The quick reference guide on the inside front cover of this

manual illustrates the main display and the overall menu

structure, allowing you to easily and quickly navigate

among the MCU menus.

Section 3 in the Guide to Technical Information:

Section 3, “Using the MCU Interface,” on page 57 of the

Guide to Technical Information provides a detailed

explanation of every menu option and system

configuration setting. These menus should, for the most

part, be accessed by authorized technicians. The following

are the most commonly used menu functions:

Menu Function PurposeSee Page:

Install Satellite Install a satellite to track 62

Set Sleep On/Off Turn Sleep Mode on or off 69

Set Brightness Adjust the MCU display’s brightness 81

LCD Display

Buttons

Tracking <SAT NAME>

Sat A Menu Sat B

Guide to Technical Information

54-0198

11

Contents

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Guide to Technical

Information

This guide explains how to install, troubleshoot, and maintain the

TracVision G8 system. For complete operating instructions, please refer

to the

Guide to Operation

at the front of this manual.

Introduction

54-0198

13

1 – Introduction

This section provides a basic overview of the TracVision G8 system. It

explains how the system works and describes the function of each

component.

Contents

1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . . . . .18

Introduction

54-0198

15

1.1 System Overview

A complete satellite TV system, illustrated in Figure 1-1, includes

the TracVision G8 antenna unit connected to the Master Control

Unit (MCU), a satellite TV receiver (integrated receiver/decoder,

or IRD), and a television set. While all basic programming and

first-level diagnostic functions are available through the MCU, a

laptop computer can be used to conduct advanced diagnostics.

System specifications are provided in Appendix A on page 123.

Figure 1-1

TracVision G8 System Diagram

Satellite Compatibility

The TracVision G8 satellite antenna is fully compatible with

Digital Video Broadcasting (DVB) satellites, as well as

DIRECTV‘s Digital Satellite Service (DSS) satellites.

In-motion Tracking

The TracVision G8 uses a state-of-the-art actively stabilized

antenna system. The antenna’s built-in global positioning system

(GPS) allows the system to calculate the precise azimuth and

elevation to the satellite from your vessel’s current location,

ensuring the shortest possible satellite acquisition time. Once the

satellite is acquired, the antenna gyros continuously measure the

heading, pitch, and roll of your vessel and send commands to the

antenna motors to keep the antenna pointed at the satellite at all

times.

TracVision

TracVision G8 systems equipped

with linear quad LNBs (used in

Mexico and Europe) can be

connected to four receivers using

four RF cables.

Receiver 2

Receiver 1

Options Purchased Separately

Master Control

Unit (MCU)

TracVision G8 Antenna

PC Diagnostics

9-36 VDC

90 Watts

RF

TV 1

TV 2

RF

Power/Data

Satellite Library

Your TracVision G8 includes a pre-programmed library of TV

satellites from around the world. When configuring the

TracVision G8, you may choose a pair of satellites from the

library to be active in the system and with your receiver. If the

satellite service you wish to receive is not listed in the satellite library,

you may add two additional satellites of your choice to the library.

North America

Any two of the North American satellites listed below can be

paired together, as long as the satellites are within range of the

antenna (standard circular dual LNB required):

Europe

Any two of the European satellites listed below can be paired

together, as long as the satellites are within range of the antenna

(linear quad LNB/feed tube assembly required):

Mexico

In Mexico, select the satellite listed below for Sky Mexico service

(linear quad LNB/feed tube assembly required).

• PAS_9

54-0198

16

TracVision G8 Owner’s Manual - Guide to Technical Information

TracVision G8’s default satellite

pairs are:

N. America (US DIRECTV):

DSS_101 & DSS_119

Europe:

ASTRA1 & HOTBIRDWB

Mexico (Sky Mexico):

PAS_9 & NONE

L. America (DIRECTV LA):

GALAXY3CN & NONE

• Astra1 • Sirius

• Astra2N •Thor

• Astra2S • Arabsat

• Hispasat • Nilesat

• HotbirdWB • Turksat

• Hotbird • Eutel_W3A

• DSS_72 • Echo_110

• DSS_101 • Echo_119

• DSS_110 • Echo_148

• DSS_119 • Expressvu

• Echo_61 • ExpressTV

Introduction

54-0198

17

Latin America

In Latin America, choose one of the satellites listed below for

DIRECTV Latin America (DLA) service (DLA circular dual LNB

required).

Australia

In Australia, you can pair together the two satellites listed below

(Linear quad LNB/feed tube assembly required).

1.2 System Components

Your TracVision G8 system includes the following components:

Antenna Unit

The antenna unit houses the antenna positioning mechanism, low

noise block converter (LNB), GPS, and three-axis sensor within a

molded ABS radome. Systems equipped with the linear quad

LNB include a skew control mechanism that automatically

adjusts the LNB’s skew to account for regional changes and

different satellite services. Power, signal, and control cabling from

belowdecks units are connected to the antenna at the rear of the

baseplate.

Master Control Unit (MCU)

The MCU is the user interface, providing access to the system

and its functions through an LCD and three buttons. The MCU

also serves as the system’s junction box, allowing the system to

use ship’s power, and supply and receive data to/from the

TracVision G8. The MCU can accept any power input between

9 and 36 volts DC; its power supply provides power to the

antenna and galvanically isolates the TracVision G8 system.

Satellite TV Receiver (IRD)

– Sold Separately

The receiver (purchased separately) receives satellite signals from

the antenna unit for signal processing and channel selection, and

sends the signals to the TV set for viewing. Please refer to the

user’s manual provided with your selected receiver for complete

operating instructions.

Before you can start watching

satellite TV using your TracVision

antenna, you will need to activate

your receiver. Refer to

Section 2.6,

“Activating/Programming the

Receiver,” on page 40

for details.

• Galaxy3CN • Galaxy3CS

• Optus_B1 • Optus_B3

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TracVision G8 Owner’s Manual - Guide to Technical Information

1.3 Materials Provided with the

TracVision G8

Table 1-2 lists the components and materials in the TracVision G8

shipping carton.

Table 1-2

TracVision G8 Packing List

Component KVH Part No.

Antenna unit 02-1262-01†

02-1262-03††

02-1262-04†††

02-1262-05††††

Master control unit (MCU) 02-1265

Installation kitpack 72-0127

Data/power cable, 100 ft. (30 m) 32-0744-0100

TracVision G8 Owner’s Manual

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†Standard circular dual LNB (configured for North America)

†† DLA circular dual LNB (configured for DIRECTV Latin America)

††† Linear quad LNB (configured for Europe)

†††† Linear quad LNB (configured for Sky Mexico)

For a list of items supplied in the

kitpack, see Table 2-3 on page 22.

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2 – Installation

This section explains how to install, configure, and test the

TracVision G8 system. Follow the simple procedures in this section

sequentially to ensure a safe and effective installation.

Contents

2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . . . . .26

2.3 Connecting the Receiver(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

2.6 Activating/Programming the Receiver . . . . . . . . . . . . . . . . . . . . . .40

2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . . . . . .42

2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . . . .54

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2.1 Planning the Installation

Who Should Install the TracVision G8?

KVH recommends that a KVH-authorized technician install the

TracVision G8 system. Installers should have experience

installing electronic equipment on a vessel.

Materials and Equipment Required for Installation

Before you begin installing the TracVision G8 system, you need to

verify that you have all of the following tools and materials:

• Electric drill and 1⁄2" (13 mm) drill bit

• 17 mm socket wrench and 9⁄16" open-end wrench

• Flat head and Phillips screwdrivers

• Light hammer; center punch; tape; scriber/pencil

• Wire strippers

•A PC with KVH Flash Update Wizard or Windows

HyperTerminal installed

• Quick-tripping circuit breaker or fuse rated for 15 amps

•RG-11 or RG-6 cable(s) with F-type connectors (refer to

Table 2-1 to determine the number of RF cables needed)

Table 2-1

Number of RF Cables to Connect to the Antenna

Connecting to: # RF Cables

System with Circular Dual LNB

One receiver 1

Two receivers 2

Two or more receivers 2*

System with Linear Quad LNB

One receiver 1

Two receivers 2

Three receivers 3

Four receivers 4

More than four receivers 4*

* Multiswitch required. Follow manufacturer’s guidelines.

RG-11 or RG-6 cable with F-type

connectors is required for all RF

wiring. Use of any other cable will

result in degraded performance.

Use RG-6 cable for distances up to

75 ft (23 m); use RG-11 cable for

distances greater than 75 ft (23 m).

The KVH warranty does not cover

degraded performance due to

improper wiring.

You may want to connect four RF

cables to the antenna in all cases.

That way, if a receiver is added (or

the system is converted from North

American to European use) in the

future, no additional RF cables will

need to be run.

Plan the entire installation before

proceeding! Take into account

antenna unit placement, cable

running distances between units,

and accessibility to the equipment

after installation.

If you are prewiring the system,

be sure to route the N-type

connector end of the data/power

cable to the antenna location and

the F-type connector end to the

belowdecks MCU (see Figure 2-7

on page 28).

• Power cable to connect the MCU to ship’s power

(Table 2-2 provides proper gauge and length specifications

for a 12V supply. The system will not work if the MCU

receives less than 9V).

Table 2-2

Recommended Power Cable Specifications

Cable Length Cable Gauge

to 40 ft (12 m) 12 AWG (1.5 mm2)

up to 70 ft (21 m) 10 AWG (2.5 mm2)

Kitpack Contents

The kitpack packaged with your system contains hardware and

other materials that will be needed to complete the installation.

Ensure that the kitpack contains all of the items listed below.

Table 2-3

Kitpack Contents

Part Part # Qty.

M10 x 1.5 x 50 mm hex head bolts 14-0342-50 4

M10 flat washers 14-0344-10 4

M10 lock washers 14-0343-10 4

M4 x 0.7 x 8 mm pan-head Phillips screws 14-0075-08 6

Plastic screw covers 19-0088 8

Rear logo plate 20-0885-02 1

Power connector plug 23-0497-02 1

Receiver ground cable 32-0583-50 1

PC cable

(for diagnostics)

32-0628-06 1

PC cable gender changer 23-0517-09 1

Flush mount MCU bracket 20-0667 1

Velcro self-adhesive backings 19-0146 4

Velcro washers 19-0147 4

#4-24 thread-forming screws 14-0150-06 4

Tie-wraps 22-0006 5

#8 type A screws 14-0047-08 4

#8 lock washers 14-0038 4

#6-32 x 1⁄2" pan head screws 14-0029-08 2

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Table 2-3

Kitpack Contents (continued)

Part Part # Qty.

#6 flat washers 14-0024 2

Small Ferrite Coil 29-0088 1

Large Ferrite Coil 29-0090 1

F-type connector 23-0213 1

Choosing Component Locations

When choosing component locations, first keep in mind

accessibility and cable lengths between units. For example, since

the data/power cable is 100 ft (30 m) long, the MCU must be

located within 100 ft (30 m) of the antenna. The major

considerations in locating system components are noted below.

Choosing the Best Location for the TracVision Antenna

There are several factors to consider when choosing the location

for the TracVision antenna.

• Since the TracVision antenna requires a clear view of the

sky to receive satellite signals, the ideal antenna site has

an unobstructed view of the horizon/satellite all around.

The less blockage, the better the system performs.

• Keep the antenna clear of any obstructions above decks.

The antenna requires a -15º to +85º look angle to receive

satellite signals.

Figure 2-1

Antenna Blockage

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Blocked!

TracVision Antenna

Vessel Platform

Mast

• To minimize tracking errors, place the antenna unit as

close as possible to the intersection of the vessel’s fore-

and-aft centerline and midships. In addition, do not

mount the antenna too high off the water (limit height

above the waterline to less than half the vessel length).

•The mounting surface should be flat and strong enough to

carry the complete assembly (85 lbs/ 38.6 kg). To prevent

warpage to the antenna baseplate, make sure that the

mounting surface is rigid so that it cannot flex when the

vessel vibrates. If necessary, add a strength member to the

mounting site to stiffen it.

• Be sure to account for the height and base dimensions (see

Figure 2-2 on the following page). Also be sure to leave

enough space outside the access hatch to allow a

technician to remove the hatch screws and perform

maintenance through the hatch.

•Maintain at least four feet (1.3 m) separation between the

antenna and any magnetized materials, large ferrous

masses, cranes, engines, derricks, other antennas, cables

carrying high amperage direct current, or battery banks.

Take extra care when mounting the antenna on a steel

vessel; use an aluminum, brass, plastic, or wood (NOT

steel or iron) platform to position the antenna at least four

feet (1.2 m) above and six feet (1.8 m) away from the steel

surface.

•Be alert for devices that change their magnetic

characteristics when in use, such as CRTs (computer and

TV screens), radar magnetrons, electric winches,

loudspeakers, windshield wipers, and other devices with

DC motors. The antenna’s internal sensor cannot

compensate for changing magnetic fields created by these

devices.

Radar Concerns

The TracVision antenna must be kept out of line with nearby

radars, as their energy levels (from both the main beam and its

side lobes) may overload the antenna’s front-end circuits. In an

ideal installation, the antenna is mounted four feet (1.2 m) above

and four feet (1.2 m) away from the radar (measured from the

center of the antenna dome to the center of the radar).

The best placement for the TracVision antenna is above the radar.

However, if there will be a significant horizontal separation

between the radar and TracVision dome (i.e., at least 8 to 10 feet

(2.4 to 3 meters)), the TracVision antenna can be placed below the

radar as there will be little chance of signal blockage.

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Figure 2-2

Antenna Unit Dimensions

Choosing the Best Location for the MCU

• The MCU should be mounted in a dry location, allowing

enough room at the back for connecting system cables.

Also be sure to mount the MCU in a well-ventilated area

to prevent overheating, which will damage the system.

• The MCU should be placed so that the LCD display is

visible and the buttons are accessible to the user.

• The MCU is not susceptible to magnetic interference and

does not need to be mounted on a level surface.

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FWD

38.86"

(987 mm)

4x .50"

(4x 13 mm)

35"

( 889 mm)

12"

(305 mm)

6"

(152 mm)

6"

(152 mm)

12"

(305 mm)

Access Hatch

17"

(432 mm)

The radome exterior is treated

with a special finish selected for

compatibility with the dome material

and transparency to the satellite

signals. Application of additional

paints or finishes WILL degrade

performance, potentially beyond

acceptable limits.

A full-size template of the baseplate

mounting holes has been provided

at the back of this manual.

Four small holes have been drilled

into the bottom of the baseplate to

ensure that any moisture that

enters the antenna unit is able to

drain. Be sure these drain holes do

not become blocked.

2.2 Mounting the TracVision

Antenna

To mount the antenna to the vessel, follow the steps below.

1. Make sure that you have chosen a suitable mounting

location based upon the guidelines in “Choosing the Best

Location for the TracVision Antenna” on page 23.

2. Using the template provided at the back of this manual or

the dimensions shown in Figure 2-3, lay out the four

mounting bolt holes. Make certain that the “Forward”

arrow is parallel with the vessel’s centerline and pointed

toward the bow.

Figure 2-3

Antenna Mounting Holes Layout

3. Drill the four 1⁄2" (13 mm) bolt holes following the layout

in Step 2.

4. If mounting the antenna on a deck:

Mark a location aft of the antenna for the cable access

hole. The hole must be large enough to accommodate the

data/power cable and all required RF cables (see Table 2-1

on page 21 to determine the number of RF cables required). Cut

out the access hole and smooth the edges of the hole to

protect the cables.

5. Remove the antenna unit from its shipping carton.

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FWD

4 x 0.5"

(4 x 13 mm)

12"

(305 mm)

6"

(152 mm)

12"

(305 mm)

6"

(152 mm)

Baseplate Footprint

17"

( 432 mm)

A full-size template of the baseplate

mounting holes has been provided

at the back of this manual.

For the antenna to work properly,

the “Forward” arrow MUST be

parallel with the vessel’s centerline

and pointed toward the bow.

6. Remove the eight screws securing the radome to the

baseplate. Carefully lift the radome straight up until clear

of the antenna assembly and set it aside in a safe place. If

you bring the radome topside, secure it with a lanyard to

prevent it from falling overboard.

7. Remove the tie-wrap securing the MCU/kitpack box to

the antenna baseplate. Remove the box.

Figure 2-4

MCU/Kitpack Box

8. Inspect the antenna unit for any signs of shipping

damage.

9. Position the baseplate assembly in place over the

mounting holes, with the baseplate’s connectors (shown

in Figure 2-5) facing the stern. Ensure that all mounting

holes line up and make any necessary adjustments.

Figure 2-5

Location of Baseplate Connectors

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Tie-wrap

Connectors

Figure 2-6

Baseplate Connectors

10. Connect the N-type connector end of the data/power

cable to the baseplate, as shown in Figures 2-7 and 2-8.

Figure 2-7

Data/power Cable Connectors

Figure 2-8

Connecting the Data/Power Cable

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RF3 RF1 RF2 RF4

Data/Power

F-type Connector N-type Connector

To MCU To Antenna

Be sure to properly align the

data/power cable with the

baseplate connector before

tightening. Connecting the cable at

an angle may damage the cable’s

center tines.

11. Using a 9⁄16" wrench, connect the RF cable(s) from

belowdecks to the baseplate. If you connect more than

one RF cable, label both ends of each RF cable to match its

antenna baseplate connector (RF1, RF2, RF3, or RF4).

Figure 2-9 shows an RF cable connected to the RF1

connector.

Figure 2-9

Connecting the RF1 Cable

12. Route the other ends of the data/power and RF cables

belowdecks (if mounting the antenna to the deck, route

the cables into the cable access hole that you cut out in

Step 4).

13. Place the rear logo plate over the cables, so that each cable

exits the proper opening (see Figure 2-10). Using the six

M4 screws supplied in the kitpack, attach the logo plate to

the baseplate as shown in Figure 2-10.

Figure 2-10

Attaching the Logo Plate

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Do NOT use teflon gel on the cable

fittings as it reduces signal strength

at higher frequencies.

RF3 RF1 RF2 RF4

M4 Screw

14. Place the antenna baseplate over the mounting holes

drilled in the foundation, ensuring the connectors face the

stern.

15. At each of the four baseplate mounting holes, place an

M10 lock washer and flat washer on an M10 bolt and

insert the bolt into the hole from below, as shown in

Figure 2-11. Tighten all four bolts securely until the four

feet are bottomed against the mounting surface.

Figure 2-11

Bolting the Antenna Unit to the Deck (Side View)

16. Unfasten the tie-wrap securing the antenna frame to the

sensor bracket (release the tab using a flat-head screwdriver).

Save the tie-wrap in case the antenna needs to be

reshipped someday.

Figure 2-12

Antenna Frame Shipping Restraint

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M10 x 50 mm Bolt

Antenna Unit Base

Deck

M10 Flat Washer

M10 Lock Washer

10 mm max.

Tie-wrap

Sensor

Bracket

Frame

Ensure the mounting screws do not

extend further than 0.4" (10 mm)

into the antenna baseplate.

Inserting the screws any further will

damage the antenna.

17. Reinstall the radome. Secure in place with the eight

screws you removed in Step 6. Install a protective plastic

screw cap from the kitpack over each screw.

2.3 Connecting the Receiver(s)

Connecting the RF Cable(s)

Each RF cable must be an RG-11 (75 ohms) or RG-6 (75 ohms)

cable fitted with F-type connectors. The RF cables should already

be connected to the antenna baseplate (see Step 11 of Section 2.2,

“Mounting the TracVision Antenna,” on page 29). The following

sections explain how to connect the RF cable(s) to your satellite

TV receiver(s).

To connect the TracVision antenna to your receiver(s), choose one

of the following configurations (based on the number of receivers

you will connect to the antenna):

Option 1 - Connecting One Receiver

Option 2 - Connecting Two Receivers

Option 3 - Connecting Three or More Receivers

Option 1 - Connecting One Receiver

One end of the RF cable should already be connected to the RF1

plug on the TracVision antenna. Connect the other end of the RF1

cable to the receiver plug labeled “LNB,” “ANT/SAT,” or

“SATELLITE IN.”

Option 2 - Connecting Two Receivers

Two RF cables should already be connected to the RF1 and RF2

plugs on the TracVision antenna. Connect the other ends of these

RF cables to the plug labeled “LNB,” “ANT/SAT,” or

“SATELLITE IN” on both receivers.

The receiver that is connected to the RF1 cable controls which

satellite the antenna is tracking. This is the master receiver. The

receiver connected to RF2 can select different channels on that

satellite but not change the satellite selection itself.

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Before you connect an RF cable to

a receiver, turn on the receiver and

TV and verify that there is no AC

voltage present on the receiver’s

input connector, measured between

center conductor and shield. If AC

voltage is present on the connector,

DO NOT connect the RF cable until

you have corrected the problem.

This is a potentially dangerous

condition that will damage the

antenna’s electronics.

Option 3 - Connecting Three or More Receivers

(System Equipped with Circular Dual LNB)

To connect three or four receivers to the TracVision antenna, you

will need to install an active multiswitch (Channel Master model

6214IFD or equivalent) between the antenna and the receivers.

Two RF cables should already be connected to the RF1 and RF2

plugs on the TracVision antenna. Figure 2-13 shows a typical

wiring arrangement for three or four receivers. Mount the

multiswitch unit in accordance with the manufacturer’s

instruction sheet.

Figure 2-13

Single Multiswitch Installation (Circular Dual LNB

System)

1. Connect the RF cable labeled "RF1" to the multiswitch

input labeled "LNB RHCP +13V.”

2. Connect the RF cable labeled “RF2” to the multiswitch

input labeled "LNB LHCP +18V.”

3. Connect the multiswitch outputs to individual receiver

inputs. Use RG-11 or RG-6 cable with F-type connectors

for all RF connections. Terminate all unused output

connectors with 75 ohm DC blocks (Channel Master

#7184, Radio Shack #15-1259 or equivalent).

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Multiswitch

DC In RHCP

+13v

VHF/UHF LHCP

+18v

Out 1 Out 2 Out 3 Out 4

DC Power

RF1 RF2

Receiver #2 Receiver #3 Receiver #4

Receiver #1

The use of an active multiswitch will

interfere with the 22 KHz tone sent

by DIRECTV DSS Plus

™

receivers

to the antenna. As a result, the

antenna will not receive the signal

to change satellites when you

change channels using your

DIRECTV DSS Plus remote.

Multiple Multiswitch Installation

If you need to connect more than four receivers to the TracVision

antenna, you may carry out a multiple multiswitch installation,

as shown in Figure 2-14.

Figure 2-14

Multiple Multiswitch Installation (Circular Dual

LNB System)

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Multiswitch

DC In RHCP

+13v

VHF/UHF LHCP

+18v

Out 1 Out 2 Out 3 Out 4

DC Power

Multiswitch

DC In RHCP

+13v

VHF/UHF LHCP

+18v

Out 1 Out 2 Out 3 Out 4

DC Power

Receiver #5 Receiver #6 Receiver #8Receiver #7

RF Splitters/

Power Dividers

Receiver #2 Receiver #3 Receiver #4

RF1 RF2

Receiver #1

Option 3 - Connecting Three or More Receivers

(System Equipped with a Linear Quad LNB)

Systems equipped with a linear quad LNB have four RF outputs

that can be connected to individual receivers.

Connecting Three or Four Receivers

To connect a third receiver, a third RF cable should already be

connected to the RF3 plug on the TracVision antenna. Connect

the other end of the RF3 cable to the plug labeled “LNB,”

“ANT/SAT,” or “SATELLITE IN” on the third receiver. To

connect a fourth receiver, use the fourth RF cable, which should

already be connected to the RF4 plug on the antenna.

Connecting More than Four Receivers

To connect more than four receivers, you will need to install an

active multiswitch that generates a 22 KHz tone (for example,

Spaun models 5602NF or 5802NF). Connect the multiswitch unit

in accordance with the manufacturer’s instructions. Figure 2-15

shows an example of a European multiswitch configuration.

Figure 2-15

Multiswitch Installation (Linear Quad LNB System)

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TracVision G8 Owner’s Manual - Guide to Technical Information

Active Multiswitch

Vert. Hor. Vert./mod. Hor./mod.

Out 1 Out 2 Out 3 Out 4 Out 5 Out 6 Out 7 Out 8

Receiver #2Receiver #1 Receiver #3 Receiver #6 Receiver #7 Receiver #8Receiver #4 Receiver #5

5-50 kHz

RF4 RF3 RF2 RF1

RF cables

supplied by customer

RF4 RF3 RF2 RF1

2.4 Wiring the MCU

All other wiring for the TracVision system connects at the rear

panel of the MCU.

For the TracVision system to work properly, you must connect

the following cables to the MCU:

• Antenna data/power cable

• Vessel power cable

Figure 2-16 shows the MCU’s rear panel connectors. Refer to this

figure when wiring components to the MCU.

Figure 2-16

MCU Rear Panel

Connecting the Antenna Data/Power Cable

Connect the antenna data/power cable to the data/power

connector on the MCU’s rear panel (see Figure 2-16). Do not

overtighten; finger-tight is sufficient.

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Antenna

Data/Power

Vessel Power

+ -

Maintenance Port

(for PC diagnostics)

RF PCB Software Flashing Port

(technician’s use only)

Fuse MCU Ground Wire

Connecting Vessel Power and the MCU Ground Wire

Short circuits may result in severe electrical shock or burns. Turn

off vessel power and test the circuit to ensure that no power is

present before connecting any power cables. Do NOT reapply

power until all system wiring is completed.

The TracVision G8 system requires a 9-36 VDC power input.

Since it does not have a dedicated power control (ON/OFF

switch), a quick-tripping circuit breaker or fuse should be

installed between vessel power and the MCU. Circuit overload

protection should be rated for 15 amperes. For recommended

power cable specifications, refer to Table 2-2 on page 22.

A power connector plug has been supplied in the kitpack to

make connecting power to the MCU a snap. To connect vessel

power and the ground wires, follow the steps below.

1. A large ferrite coil is supplied in the kitpack to help

reduce conducted emissions from the vessel power cable.

This ferrite coil needs to be installed for the system to

comply with CE standards. To install the ferrite coil, make

two loops in the vessel power cable and clamp the ferrite

coil around the loops (see Figure 2-17). The cable, with

both positive and negative wires, must pass through the

ferrite coil three times to be effective.

Figure 2-17

Large Ferrite Coil Clamped onto Vessel Power Cable

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KVH recommends a 12 VDC

(5 amps) or a 24 VDC (2.5 amps)

power input to the TracVision G8

(supplying not less than 9 VDC at

the MCU). Power supplied to the

TracVision G8 MUST NOT exceed

36 VDC or the TracVision power

supply will suffer serious damage!

Before connecting the power cable,

turn off vessel power and test the

circuit to ensure that no power is

present.

2. Find the power plug provided in the kitpack and insert

your vessel power wires into the plug’s (+) and (-)

terminals (see Figure 2-18).

Figure 2-18

Power Plug

3. Secure the wires in place by tightening the plug’s terminal

screws.

4. After inserting and securing the wires, tug gently to

ensure that the connections are solid. Also make certain

that the wire insulation is not pinched in the connector.

5. Plug the power connector plug into the power jack on the

MCU’s rear panel (see Figure 2-16 on page 35).

6. Secure the plug in place with the two retaining screws.

7. The MCU has a ground wire preattached to one of its

retaining screws (see Figure 2-19). Be sure to connect this

wire to a suitable ground.

Figure 2-19

MCU Ground Wire

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2.5 Mounting the MCU

Mount the MCU using either of the following options:

Option 1 - Velcro Fastening on a Horizontal Surface

Option 2 - Flush-mounting

The following sections describe how to mount the MCU for both

of these options.

Option 1 - Velcro Fastening on a Horizontal Surface

1. Choose a location based upon the guidelines in “Choosing

the Best Location for the MCU” on page 25.

2. Remove the four squares of Velcro fabric from the kitpack.

Clean the bottom of the housing with a mild detergent

and water to remove oils, etc. Peel the protective backing

from the squares and apply them to the bottom of the

housing at each of the four corners (see Figure 2-20).

Figure 2-20

Mounting the MCU with Velcro Attachments

3. Position the four Velcro hook disks where the MCU will

be mounted. Drill screw holes for the disks and secure in

place with the #4-24 screws supplied in the kitpack.

4. Press the MCU firmly into place so that the loop material

engages the hook disks.

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Fabric Strips

Hook Disks

Option 2 - Flush-mounting

1. Choose a location based upon the guidelines in “Choosing

the Best Location for the MCU” on page 25.

2. A template has been provided in Appendix B on page 125 as

a guide to mark and cut the proper hole for the flush

mount bracket. Cut the hole and make certain the bracket

and MCU will fit easily.

3. At the two holes in the bottom of the MCU, place a #6 flat

washer on a #6-32 screw and insert the screw into the hole

from below, as shown in Figure 2-21. Do not tighten the

screws yet; just a few turns is sufficient.

Figure 2-21

Securing the MCU to the Flush Mount Bracket

4. Slide the flush mount bracket backward onto the MCU

until the two notches meet the screws as shown in

Figure 2-21.

5. Tighten the screws to secure the MCU to the bracket.

6. Insert the MCU and bracket into the mounting hole and

secure the unit to the mounting surface with the #8 (black)

screws and #8 washers supplied in the kitpack.

Installation

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#6-32 x 1/2"

Pan-head Screw

and Flat Washer (x2)

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2.6 Activating/Programming the

Receiver

Before it can be used, your satellite TV receiver must be activated

and/or programmed, as described below.

DIRECTV Activation

KVH makes it easy to activate a DIRECTV receiver. Just call KVH

at 1-888-584-4163 and select the TracVision Product Activation

Department (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST).

DISH Network Activation

To activate a DISH Network receiver, please call DISH Network

directly at 1-800-333-DISH (3474).

Other Receiver Activations

Please refer to the user manual that accompanied your receiver

for activation instructions.

Programming European or Australian Receivers

Before the TracVision G8 system can be used in Europe or

Australia, the receiver must be programmed to receive signals

from the selected DVB satellite services. Programming is

conducted using menu selections displayed on the TV screen.

Please refer to your receiver owner’s manual for specific

instructions.

Table 2-4 provides some key data for use when programming

the receiver.

Table 2-4

Key Receiver Settings

Configuration Item Setting

Antenna Alternative 1 DiSEqC 1

Antenna Alternative 2 DiSEqC 2

LNB Frequency Universal

Installation

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It is also important that the receiver’s settings for Antenna

Alternatives 1 and 2 match the MCU’s installed satellite settings

as follows:

• Antenna Alternative 1 = Satellite A

• Antenna Alternative 2 = Satellite B

Section 2.7, “Installing Satellites Using the MCU,” on page 42

provides details on the satellite installation process.

Programming DSS Plus receivers

If you are using multiple DSS Plus receivers and intend to shift

from one satellite to another, only one of the receivers can be

configured as a two-satellite receiver. All other receivers must be

configured as one-satellite receivers. The two-satellite receiver

will determine which satellite the antenna is tracking while the

other receivers can watch any channels available via that satellite.

Refer to your receiver owner’s manual for complete details on

this process.

If you use an active multiswitch to

connect three or more receivers,

the multiswitch will interfere with the

22 KHz tone sent by DIRECTV

DSS Plus

™

receivers to the

antenna. As a result, the antenna

will not receive the signal to change

satellites when you change

channels using your DIRECTV DSS

Plus remote. You will need to use

the MCU buttons to change

satellites.

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.7 Installing Satellites Using

the MCU

The TracVision G8 can track a variety of DVB-compatible and

DSS (DIRECTV) satellites. The system contains a preprogrammed

library of various satellites. It also has two open slots that you

may use to program two additional satellites of your choice.

North America

Any two of the North American satellites listed below can be

paired together, as long as the satellites are within range of the

antenna (standard circular dual LNB required):

Europe

Any two of the European satellites listed below can be paired

together, as long as the satellites are within range of the antenna

(linear quad LNB/feed tube assembly required):

Mexico

In Mexico, select the satellite listed below for Sky Mexico service

(linear quad LNB/feed tube assembly required).

• PAS_9

TracVision G8’s default satellite

pairs are:

N. America (US DIRECTV):

DSS_101 & DSS_119

Europe:

ASTRA1 & HOTBIRDWB

Mexico (Sky Mexico):

PAS_9 & NONE

L. America (DIRECTV LA):

GALAXY3CN & NONE

• Astra 1 • Sirius

• Astra 2N •Thor

• Astra 2S • Arabsat

• Hispasat • Nilesat

• Hotbird WB • Turksat

• Hotbird • Eutel_W3A

• DSS_72 • Echo_110

• DSS_101 • Echo_119

• DSS_110 • Echo_148

• DSS_119 • Expressvu

• Echo_61 • ExpressTV

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Latin America

In Latin America, choose one of the satellites listed below for

DIRECTV Latin America (DLA) service (DLA circular dual LNB

required).

Australia

In Australia, you can pair together the two satellites listed below

(Linear quad LNB/feed tube assembly required).

The satellites listed in TracVision G8’s preprogrammed satellite

library will be sufficient for most users. However, if you wish to

install one or two satellites that are not in the library, skip to

“Programming User-defined Satellites” on page 45. After configuring

these user-defined satellites, return to the satellite installation

process in “Installing Your Selected Satellites” below.

Installing Your Selected Satellites

To install your selected satellites as Satellite A and Satellite B,

follow the steps below.

1. Apply power to the MCU.

2. Following the startup sequence, press the center button to

bring up the “Install Satellite?” screen.

Figure 2-22

Install Satellite Screen

3. Follow the process shown in Figure 2-23 on the following

page to install your selected satellites. At the end of the

process, be sure to press the YES button to restart the

antenna.

Install Satellite?

Enter Next Return

Section 3, “Using the MCU

Interface,”

provides complete details

on the use of the MCU menus,

including complete antenna control

details in

“Control Antenna Mode”

on page 67.

• Galaxy3CN • Galaxy3CS

• Optus_B1 • Optus_B3

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TracVision G8 Owner’s Manual - Guide to Technical Information

Figure 2-23

Install Satellite Pair Process

Proceed to "Restarting

the Antenna"

Install Satellite?

Enter Next Return

Install A <SAT NAME>

Yes Next Cancel

Install B <SAT NAME>

Yes Next Cancel

Installing sats

Please wait

<SAT Name> and

<SAT NAME> installed

Selecting NEXT will cycle

the display through all

available satellites.

Selecting NEXT will cycle

the display through all

satellites that can be paired

with the selection for

Satellite A. If no satellite is

available for a pair or you

wish a single satellite

configuration, select NONE.

Refer to Tables 2-5 and

2-6 for available North

American and European

satellite pairs.

Restart antenna?

Yes No

Restart

Antenna

System

Installation

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Programming User-defined Satellites

The TracVision G8 satellite library has the capacity for two user-

defined satellites in case you want to track a satellite that is not

currently preprogrammed in the library. User-defined satellites

can only be configured via the MCU’s maintenance port. To

configure a user satellite, information about the satellite must be

provided, including:

• Satellite name

• Satellite position (longitude)

• Transponder information for each of the following

polarizations/frequencies:

- vertical high

- vertical low

- horizontal high

- horizontal low

OR

- right

- left

• Transponder information includes:

- frequency

- symbol rate

- FEC code

- network ID (in hexadecimal format)

This information can be obtained from your satellite service

provider or from a number of sites on the Internet, such as

www.satcodx.com.

How to tell the difference between

High and Low bands:

High: 11.700 - 12.750 GHz

Low: 10.700 - 11.700 GHz

For your reference, the satellite

configuration information for the

predefined satellites is available on

our web site at

www.kvh.com/

footprint

.

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TracVision G8 Owner’s Manual - Guide to Technical Information

Connecting a PC to the MCU Maintenance Port

To program your user-defined satellites into the TracVision G8

satellite library, you need to connect a PC to the MCU’s

maintenance port. This procedure requires either the KVH Flash

Update Wizard or Windows HyperTerminal. Use the settings

appropriate to your application and follow the steps below.

1. Connect one end of the PC data cable to

the DB9 maintenance port connector on the rear of the

MCU. Connect the other end to the serial port on your PC

(a 9-pin/25-pin connector adapter may be needed for

some PCs).

Figure 2-24

MCU Maintenance Port

2. If you are using HyperTerminal, open HyperTerminal

and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

If you are using the KVH Flash Update Wizard, double-

click the “KVH Flash Update Wizard” shortcut on your

computer’s desktop to start the wizard. Then go to the

“Select board to flash” screen.

3. Apply power to the TracVision G8 system and allow the

system to complete full initialization. Data should be

scrolling on the PC display to identify any system

problems detected. If no data appears, recheck your

connections and setup.

Maintenance Port

You can download the latest KVH

Flash Update Wizard at

www.kvh.com/wizard.

If your computer does not have a

DB9 serial COM port, you can use

the following USB-to-RS232

adapter:

IOGear part number GUC232A

(visit www.iogear.com)

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Entering User-defined Satellite Data

Enter the following antenna commands to configure your user-

defined satellites. If you’re using HyperTerminal, type the command

in the HyperTerminal window then press Enter. If you’re using the

KVH Flash Update Wizard, type the command in the “Command” box,

then press Enter.

1. Enter the SATCONFIG parser command as follows:

Command: SATCONFIG,USERX,YYY,Z,D,L<Enter>

(<Enter> indicates press the Enter key)

Where: X = 1 (USER1 satellite) or 2 (USER2 satellite)

YYY = longitude (0-180)

Z = E (East) or W (West)

D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

L = LNB polarization (C = circular, L = linear)

Function: configures one of the user-configurable satellites

with the longitude provided

Response: if valid entry, echoes the input data

if invalid entry, returns error message

2. Type @DEBUGON<Enter> to enter DEBUG mode.

3. Enter the satellite’s transponder information as follows:

Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<Enter>

Where: @SATCONFIG = directs data to the RF Board

X = satellite location (A = USER1, B = USER2)

N = satellite table # (98 = USER1, 99 = USER2)

F = frequency in MHz (either 00000 or within the

range 10700 - 12700)

S = the satellite transponder symbol rate in

Mbit/second (01000 - 29999)

C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)

ID = the satellite network ID in hexidecimal format

(0x####)

P = the LNB polarization (v = vertical,

h = horizontal, r = right, l = left)

B = the LNB down conversion frequency (l = low,

h = high, G = Latin America, U = USA)

D = decoding type (1 = DSS-A, 2 = DSS-B,

3 = DVB)

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TracVision G8 Owner’s Manual - Guide to Technical Information

4. Repeat Step 3 for each of the following transponder

categories:

• vertical high • vertical low

• horizontal high • horizontal low

OR

• right • left

TracVision G8 requires that the data fields for all

transponder categories be provided. If the selected

satellite does not have information for one or more of the

transponder categories, default information should be

entered in the fields as follows:

Transponder Data Default Value

Frequency 00000

Symbol Rate 27500

FEC Code the same value as provided for those

transponders with data

Network ID 0x0000

Polarity and Band whichever combinations are not

already provided

5. Type ZAP<Enter> to restart the antenna.

6. If you need to configure a second user-defined satellite,

repeat this procedure starting with Step 1 to enter data for

the USER2 satellite.

You have now added your user-defined satellite(s) to the

system’s satellite library.

If you want the antenna to track one or both of these user-defined

satellites, you need to install it. To install a satellite, you can use

either the MCU, as described in “Installing Your Selected Satellites”

on page 43, or you can use the SATINSTALL command, as

described on the following page.

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1. Type HALT<Enter> to put the antenna in Idle mode.

2. Enter the SATINSTALL parser command as follows:

Command: SATINSTALL,<satA_name>,<satB_name><Enter>

Where: <satA_name> = the name of your choice for

Satellite A (for example: USER1)

<satB_name> = the name of your choice for

Satellite B (for example: USER2)

If you only want to install and track one satellite, enter

NONE as the name of Satellite B.

3. Once you’ve assigned satellites as Satellite A and Satellite

B, you need to tell the antenna which of the two satellites

it should initially acquire and track. This step should be

performed the first time a satellite is selected, allowing

the system to download the channel guide. To do so, enter

the following parser command:

Command: @L,A or B<Enter>

Where: A = track Satellite A

B = track Satellite B

4. Type ZAP<Enter> to restart the antenna.

Examples of the user-defined satellite configuration process are

provided for reference in the next two sections.

European systems only:

If DiSEqC is active on your

receiver, once the antenna restarts,

the antenna starts tracking the

satellite currently selected by the

receiver, overriding the @L

command.

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TracVision G8 Owner’s Manual - Guide to Technical Information

An Example of Configuring a User-defined Satellite (N. America)

The following is an example of configuring the fictional

YOURSAT 123 as the USER1 configured satellite. Prior to

configuring this satellite or any others, be certain to get the most

up-to-date information from one of the sources previously

discussed.

YOURSAT 123 at 122 West, DVB Decoder, Circular Polarization LNB

Right

Frequency 12.225 GHz

Symbol Rate 20000

FEC Code 5/6

Network ID 4100(dec) = 0x1004

Left

Frequency 12.456 GHz

Symbol Rate 20000

FEC Code 5/6

Network ID 4100(dec) = 0x1004

Based on this information, the data entered via the PC would

look like this:

SATCONFIG,USER1,122,W,3,C

@DEBUGON

@SATCONFIG,A,98,12225,20000,56,0x1004,R,U,3

@SATCONFIG,A,98,12456,20000,56,0x1004,L,U,3

@SAVE,A

ZAP

To install and start tracking the USER1 satellite, the following

additional data would be entered:

HALT

SATINSTALL USER1,NONE

@L,A

ZAP

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An Example of Configuring a User-defined Satellite (Europe)

The following is an example of configuring the fictional

YOURSAT 123 as the USER1 configured satellite. Prior to

configuring this satellite or any others, be certain to get the most

up-to-date information from one of the sources previously

discussed.

Yoursat 123 at 7 West, DVB Decoder, Linear Polarization LNB

Horizontal High

Frequency 11.966 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048 (dec) = 0x0800

Vertical High

Frequency 11.823 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048(dec) = 0x0800

Vertical Low

No Data Listed

Horizontal Low

No Data Listed

Based on this information, the data entered via the PC would

look like this:

SATCONFIG,USER1,7,W,3,L

@DEBUGON

@SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3

@SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3

@SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3

@SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3

@SAVE,A

ZAP

To install and start tracking the USER1 satellite, the following

additional data would be entered:

HALT

SATINSTALL USER1,NONE

@L,A

ZAP

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.8 Checking Out the System

Now that you’ve installed the TracVision G8, you need to verify

that the system functions properly. Check the system startup

sequence to ensure that the system is operating within normal

parameters.

To view the startup sequence, connect a PC to the MCU’s

maintenance port. This procedure requires either the KVH Flash

Update Wizard or Windows HyperTerminal. Use the settings

appropriate to your application.

1. Connect one end of the PC data cable to the DB9

maintenance port connector on the rear of the MCU.

Connect the other end to the serial port on the PC

(a 9-pin/25-pin connector adapter may be needed for

some PCs).

Figure 2-25

MCU Maintenance Port

2. If you are using HyperTerminal, open HyperTerminal

and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

If you are using the KVH Flash Update Wizard, double-

click the “KVH Flash Update Wizard” shortcut on your

computer’s desktop to start the wizard. Then go to the

“Select board to flash” screen.

Maintenance Port

You can download the latest KVH

Flash Update Wizard at

www.kvh.com/wizard.

If your computer does not have a

DB9 serial COM port, you can use

the following USB-to-RS232

adapter:

IOGear part number GUC232A

(visit www.iogear.com)

Installation

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3. Apply power to the TracVision G8 system and allow the

system to complete full initialization. Data should be

scrolling on the PC display to identify any system

problems detected. If no data appears, recheck your

connections and setup.

4. After completing the review of the startup and operational

routines, turn on the receiver and television and check the

channels on the selected satellites. For linear quad LNB

systems, check both horizontally and vertically polarized

channels, if possible.

5. When all checks are completed, shut down the system.

Checking the Calibration Score

Once the vessel is moving, the TracVision G8’s internal sensor

calibrates itself automatically to compensate for minor magnetic

distortions. Since a well-calibrated sensor is important to

maintain system performance, the “calibration score” should be

checked the first time the vessel is underway. See “Viewing the

Calibration Score” on page 79 for details.

A sample startup sequence has

been provided in

Appendix C on

page 127

with the typical ranges

and responses for the

TracVision G8 during startup and

operation.

Be sure to register the system for

product warranty validation. When

you register, you’ll also be added to

our customer contact list, which will

be used only to notify you of any

product updates. Please refer to the

Product Registration Form or visit

www.kvh.com/register.

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TracVision G8 Owner’s Manual - Guide to Technical Information

2.9 Changing Geographic Location

If you move to a different geographic area, you will need to

modify your TracVision G8 system to receive satellite TV signals

in the new location. To begin receiving satellite signals in the new

area, perform the following steps.

Swap LNB/Feed Tube Assembly

To receive the proper satellite signals in the new geographic

location, your TracVision antenna must be equipped with the

appropriate LNB/feed tube assembly for that location:

Table 2-6

Required LNB or LNB/Feed Tube Assembly for New

Geographic Location

Moving from: Moving to: Order from KVH:

North America Latin America DLA circular dual LNB

North America Europe Linear quad LNB/feed tube

Latin America Mexico

Australia

Latin America North America Standard circular dual LNB

Europe North America Standard circular dual

Mexico LNB/feed tube

Australia

Europe Latin America DLA circular dual

Mexico LNB/feed tube

Australia

Table 2-7 lists the part numbers for ordering these various

options.

Table 2-7

LNB and LNB/Feed Tube Assembly Part Numbers

Part Name Part Number

Standard circular dual LNB 02-0870

Standard circular dual LNB/feed tube assembly 02-1282-01

DLA circular dual LNB 02-0870-01

DLA circular dual LNB/feed tube assembly 02-1282-03

Linear quad LNB/feed tube assembly* 02-1282-04

* The linear quad LNB/feed tube assembly includes a skew control mechanism

that allows the antenna to automatically adjust skew for changes in region and

satellite service.

Installation

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Install New Satellites

When you move to a new area, the list of available satellites

changes. For details on available satellites by region and

installing these new satellites, refer to Section 2.7, “Installing

Satellites Using the MCU,” on page 42.

Replace the Receiver

In order to receive satellite TV service in your new geographic

location, you will need to purchase a receiver designed for that

location. You will also need to activate the receiver for a satellite

TV service that is available in that region. Refer to your selected

satellite TV service provider for more information.

You may also need to replace your

television when changing

geographic location. In North

America, your TV must support the

NTSC video standard. In Europe,

your TV must support the PAL

video standard.

Using the MCU Interface

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3 – Using the MCU

Interface

This section explains how to use all of the MCU functions. You will use

the MCU to operate, control, and monitor the TracVision G8.

Contents

3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . . . . . .60

3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Using the MCU Interface

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3.1 Startup and Self-test

To turn on the TracVision G8, follow the steps below.

1. Turn on the satellite TV receiver and the television.

2. Apply operating power to the MCU.

3. Wait while the system initializes and searches for the

satellite.

The MCU displays the following screens during system startup:

Figure 3-1

TracVision G8 Startup Screens

KVH Industries, Inc.

TracVision G8

Init RF Board

Sat A Menu Sat B

Init Sensor

Sat A Menu Sat B

Init Antenna

Sat A Menu Sat B

Search mode 1

Sat A Menu Sat B

Search mode 2

Sat A Menu Sat B

Search mode 3

Sat A Menu Sat B

Network ID Check

Sat A Menu Sat B

Init Rate Bias

Sat A Menu Sat B

To Main Display

Tracking <SAT NAME>

Sat A Menu Sat B

Entering Tracking

Sat A Menu Sat B

Antenna initializing

Sat A Menu Sat B

Limit Switch Test

Sat A Menu Sat B

“Search Mode” screens may not

appear during every startup.

3.2 Main Display and Accessing

the Main Menu

As soon as the startup routine is completed, the LCD panel shows

the main display, which shows which satellite the antenna is

currently tracking. The buttons allow you to switch between the

two installed satellites as well as enter the main menu. The button

functions are as follows:

Figure 3-2

Main Display and Button Functions

Main Menu

Pressing the center button will cycle the main menu through the

available functions as follows:

Figure 3-3

Main Menu Functions

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TracVision G8 Owner’s Manual - Guide to Technical Information

Tracking <SAT NAME>

Sat A Menu Sat B

Track Installed

Satellite A

Track Installed

Satellite B

Enter

Main Menu

Install Satellite?

Yes Next Return

Tracking <SAT NAME>

Sat A Menu Sat B

Proceed to Section 3.3,

"Installing Satellites"

Restart Antenna?

Yes Next Return

Operations Mode?

Yes Next Return

Select Installed Satellite A Select Installed Satellite B

Proceed to Section 3.4,

"Restarting the Antenna"

Proceed to Section 3.5,

"Operations Mode"

Return to Main Display

Return to Main Display

Return to Main Display

Return to "Install

Satellite"

The RETURN and CANCEL Buttons

Throughout the menus, the right-hand button will often be

designated as either RETURN or CANCEL. These options have

the following functions:

•RETURN – Returns to the main menu or display. If no

buttons are pressed within 10 seconds, the menu will

automatically default to the main display.

•CANCEL – Cancels the current action and returns to the

start of the action without making any changes.

Antenna Error Messages

At times, the MCU might display error messages alerting you to

a specific problem (e.g., you have selected an invalid satellite

pair).

“Antenna not responding” (shown in Figure 3-4) indicates that

no messages are being received from the antenna. This is usually

the result of the antenna not being powered up or the antenna

being disconnected from the MCU. This error message might also

appear if the antenna hasn’t completed its limit switch test.

Figure 3-4

Non-responsive Antenna Error Message

Using the MCU Interface

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ERROR: Antenna

not responding

3.3 Installing Satellites

TracVision G8 permits two satellite services (Satellites A and B) to

be installed simultaneously. There is also an option for NONE on

Satellite B, permitting single satellite operation.

Figure 3-5

Install Satellite Pair Process

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TracVision G8 Owner’s Manual - Guide to Technical Information

Proceed to Section 3.4,

"Restarting the Antenna"

Install Satellite?

Yes Next Return

Install A <SAT NAME>

Yes Next Cancel

Install B <SAT NAME>

Yes Next Cancel

Installing sats

Please wait

<SAT Name> and

<SAT NAME> installed

Selecting NEXT will cycle

the display through all

available satellites.

Selecting NEXT will cycle

the display through all

satellites that can be paired

with the selection for

Satellite A. If no satellite is

available for a pair or you

wish a single satellite

configuration, select NONE.

Restart antenna?

Yes No

Restart

Antenna

System

Available Satellite Pairs

North America

Any two of the North American satellites listed below can be

paired together, as long as the satellites are within range of the

antenna (standard circular dual LNB required):

Europe

Any two of the European satellites listed below can be paired

together, as long as the satellites are within range of the antenna

(linear quad LNB/feed tube assembly required):

Mexico

In Mexico, select the satellite listed below for Sky Mexico service

(linear quad LNB/feed tube assembly required).

• PAS_9

Latin America

In Latin America, choose one of the satellites listed below for

DIRECTV Latin America (DLA) service (DLA circular dual LNB

required).

Australia

In Australia, you can pair together the two satellites listed below

(Linear quad LNB/feed tube assembly required).

Using the MCU Interface

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• Astra1 • Sirius

• Astra2N • Thor

• Astra2S • Arabsat

• Hispasat • Nilesat

• HotbirdWB • Turksat

• Hotbird • Eutel_W3A

• DSS_72 • Echo_110

• DSS_101 • Echo_119

• DSS_110 • Echo_148

• DSS_119 • Expressvu

• Echo_61 • ExpressTV

• Galaxy3CN • Galaxy3CS

• Optus_B1 • Optus_B3

3.4 Restarting the Antenna

To restart the antenna, use the Restart Antenna menu. The

antenna will re-initialize and reacquire the satellite.

Figure 3-6

Restart Antenna Menu

3.5 Operations Mode

This sequence of menus allows a user to view system

information, perform various antenna functions, access internal

sensor functions, and set the display brightness.

Figure 3-7

Operational Mode Sequence

64

TracVision G8 Owner’s Manual - Guide to Technical Information

Restart antenna?

Yes Next Return

Antenna Restarted

Proceed to Section 3.5,

"Operations Mode"

This screen is displayed for 3 seconds

before returning to startup sequence

and main display

Get Antenna Status?

Yes Next Return

Control Antenna?

Yes Next Return

Operations Mode?

Yes Next Return

Control COMPASS?

Yes Next Return

Return to Section 3.3,

"Installing Satellites"

Set Brightness?

Yes Next Return

A B C

D

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Antenna Status Mode

This sequence of menus allows a user to do the following:

Figure 3-8

Antenna Status Mode Menu Sequence

Figure 3-9 on the next page details each of these functions.

Using the MCU Interface

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Get Antenna status?

Yes Next Return

Get system errors?

Yes Next Return

Get version?

Yes Next Return

Get serial number?

Yes Next Return

Get thres/sig level?

Yes Next Return

Get skew angle?

Yes Next Return

Get bit error rate?

Yes Next Return

Get State?

Yes Next Return

A

• Scan for system errors

• Access antenna type,

version, and serial

number information

• Check signal/noise levels

• View the skew angle

• Display the bit error rate

• Display the antenna’s

current state

Antenna Status Data Screens

Figure 3-9 shows the information available through the Get

Antenna Status mode. This information is valuable for basic

troubleshooting and diagnostics.

Figure 3-9

Antenna Status Data Screens

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Get bit error rate?

Yes Next Return

Bit error rate

#####

Push any Button to Proceed

Get thres/sig level?

Yes Next Return

Proceed to "Control Antenna Mode"

Get Antenna status?

Yes Next Return

Get system errors?

Yes Next Return

Get Version?

Yes Next Return

MCU Antenna RF

#.## #.## #.#

Get skew angle?

Yes Next Return

Skew angle

##.#

(If errors detected)

Signal level = ####

Threshold = ####

OR

No errors detected

Testing OK

Test <Test Type>

Testing Failure

Push any Button to Proceed

Push any Button to Proceed

Push any Button to Proceed

Get serial number?

Yes Next Return

Antenna serial #

########

Push any Button to Proceed

Push any Button to Proceed

Test Types

Azimuth Motor

Elevation Motor

Skew Motor

Antenna Gyro

Internal Sensor

RF Comms

RF Signal

RF Config

Antenna Not

Responding

Get state?

Yes Next Return

State

<Current State>

Push any Button to Proceed

Current State

Initializing

Searching

Tracking

Idle

Error

Control Antenna Mode

This sequence of menus allows a user to do the following:

Figure 3-10

Control Antenna Mode Menu Sequence

Figures 3-11 through 3-20 on the following pages detail each of these functions.

Using the MCU Interface

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Set sleep on/off?

Yes Next Return

Control antenna?

Yes Next Return

Man control antenna?

Yes Next Return

Restart antenna?

Yes Next Return

Set instant on/off?

Yes Next Return

Install satellite?

Yes Next Return

Set Lat/Long?

Yes Next Return

select satellite?

Yes Next Return

Sat frequency Scan?

Yes Next Return

Set skew?

Yes Next Return

Configure satellite?

Yes Next Return

B

• Adjust the antenna’s

azimuth and elevation

• Restart the antenna

• Turn Sleep mode on/off

• Turn Instant On Mode

on/off

• Install a new satellite pair

• Set latitude/longitude

• Select the active satellite

• Adjust the skew angle

• Update satellite frequency

data

• Change satellite

configuration settings

Manually Controlling the Antenna

In certain circumstances, you may need to control the azimuth,

elevation, and tracking of the TracVision G8 antenna manually,

using the process shown in Figure 3-11. Wait until the antenna

has fully initialized, then use the + and - buttons to manually

move the dish. Azimuth measurements are reported as relative to

the bearing of the vessel’s bow.

Figure 3-11

Manual Antenna Control Procedure

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Proceed to "Restarting the

Antenna"

Man control antenna?

Yes Next Return

AZ = XXX.X° EL = XX.X°

- Azimuth +

AZ = XXX.X° EL = XX.X°

- Elevation +

Make antenna track?

Yes No Cancel

YES tells the antenna to begin

actively tracking the set azimuth

and elevation. NO leaves the

antenna halted in its current

position.

If the manual adjustment of the

antenna reached the maximum

rotation (720°), the antenna will

rotate 360° and return to the

Manual Control Antenna screens.

InstantOn Reboot

Please wait

If the system started up in Instant

On mode, the following message

may be displayed:

Wait until the antenna has fully

initialized before making manual

adjustments.

Restarting the Antenna

After resetting satellite parameters, it is necessary to restart the

antenna before the new settings take effect.

Figure 3-12

Restart Antenna Menu

Turning Sleep Mode On/Off

Sleep Mode, if activated, turns off conical scan tracking if the

antenna holds the same position for one minute. As soon as the

vessel moves, the system will automatically begin tracking the

satellite again.

The factory default setting for Sleep Mode is ON for North

American and Latin American systems and OFF for European

systems.

Figure 3-13

Sleep Mode Menu

Using the MCU Interface

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Restart antenna?

Yes Next Return

Antenna Restarted

Proceed to "Turning Sleep Mode

On/Off"

This screen is displayed for 3 seconds

before returning to startup sequence

and main data display

Set sleep On/Off?

Yes Next Return

sLEEP mode: ON

On Return Off The antenna communication setting will

be displayed based on current

selection. ON activates Sleep Mode.

Pushing the ON and OFF buttons will

change the selected setting.

Proceed to "Turning Instant On

Mode On/Off"

Turning Instant On Mode On/Off

Instant On allows the antenna to immediately receive a TV signal

if the vessel has not moved since the antenna was last shut off. If

the vessel moves after acquiring the satellite via Instant On, the

antenna will undergo its standard initialization process, resulting

in a brief interruption of the TV signal.

The factory default setting for Instant On Mode is OFF.

Figure 3-14

Instant On Mode Menu

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Set instant On/Off?

Yes Next Return

INSTANT mode: ON

On Return Off The antenna communication setting will

be displayed based on current selection.

ON activates Instant On Mode. Pushing

the ON and OFF buttons will change the

selected setting.

Proceed to "Installing a New

Satellite Pair"

Installing a New Satellite Pair

TracVision G8 permits two satellite services (Satellites A and B) to

be installed simultaneously. There is also an option for NONE on

Satellite B, permitting single satellite operation.

Figure 3-15

Install Satellite Pair Process

Using the MCU Interface

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Proceed to "Setting Latitude

and Longitude

Install Satellite?

Yes Next Return

Install A <SAT NAME>

Yes Next Cancel

Install B <SAT NAME>

Yes Next Cancel

Installing sats

Please wait

<SAT Name> and

<SAT NAME> installed

Selecting NEXT will cycle

the display through all

available satellites.

Selecting NEXT will cycle

the display through all

satellites that can be paired

with the selection for

Satellite A. If no satellite is

available for a pair or you

wish a single satellite

configuration, select NONE.

Refer to Tables 3-1 and

3-2 for available North

American and European

satellite pairs.

Restart antenna?

Yes No

Restart

Antenna

System

Setting Latitude and Longitude

If the GPS is blocked, faulty, or unavailable, you can enter the

vessel’s latitude and longitude to ensure that the installed

satellites are viewable, as well as to permit the system to set

several internal parameters.

Figure 3-16

Set Latitude/Longitude

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Proceed to "Selecting Active

Satellite"

Set Lat/Long?

Yes Next Return

Latitude: ##N

- Enter +

Longitude: ###E

- Enter +

Latitude: ##N

Longitude: ###E

Use the -/+ keys to select each

number and choose between NORTH

and SOUTH. Selecting ENTER will

cycle the display through each digit

and the direction option and then

launch the LONGITUDE screen.

Use the -/+ keys to select each number

and choose between EAST and WEST.

Selecting ENTER will cycle the display

through each digit and the direction

option and then display the selected

latitude and longitude.

This screen is displayed for

3 seconds before returning to

"Set Lat/Long?"

If the latitude and/or longitude

entered is not valid for the installed

satellite pair, the following screen

will appear:

Lat/Long not valid

for sat pair

Recheck and re-enter your latitude

and longitude and verify your

installed satellite pair to resolve this

issue.

If GPS is providing valid position

data to the antenna, manual entry

of latitude/longitude is not available.

Selecting Active Satellite

After installing the active pair of satellites, use the Select Satellite

menu to choose which of the installed satellites will be active.

Figure 3-17

Select Active Satellite

Setting the Skew

The Set Skew menu allows you to manually adjust the skew of

the antenna’s LNB.

Figure 3-18

Set Skew Menu

Using the MCU Interface

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Proceed to "Setting the Skew"

Select Satellite?

Yes Next Return

Select <SAT NAME A>

Yes Next Cancel

Select <SAT NAME B>

Yes Next cancel

Sat Name A

corresponds to the

first satellite selected

during the Install

Satellite process.

Sat Name B

corresponds to the

second satellite

selected during the

Install Satellite

process.

<SAT NAME A> selected <SAT NAME B> selected

Proceed to "Updating Satellite

Frequency Data"

Set Skew?

Yes Next Return

Skew: +##.#

- Enter +

Enter the desired skew.

Use the -/+ keys to set the sign

("-" or "+") and each number.

Selecting ENTER will cycle the

display through each digit, then

return to "Set Skew."

European systems only:

If DiSEqC is active on your

receiver, once the antenna restarts,

the antenna starts tracking the

satellite currently selected by the

receiver, overriding the Select

Satellite command.

The skew can only be set on a

system equipped with a linear quad

LNB/feed tube assembly. Otherwise

the following screen will appear:

No skew adjustment

with installed sats

Updating Satellite Frequency Data

If the antenna is unable to find a satellite, the satellite’s frequency

data may have changed. The Satellite Frequency Scan feature

allows you to update the frequency data of any satellite stored in

the system’s library.

This function should not be used unless directed by KVH

Technical Support or a KVH-authorized technician.

With the desired satellite, band, and polarization selected, the

system will automatically search for the frequency with the

strongest signal. The system will then update that satellite’s

programmed data with the new frequency (and associated

network ID) and store it in the satellite library.

To update the satellite frequency data, follow the steps below:

1. Place your receiver in the satellite signal meter mode.

2. Select the desired satellite on the MCU. Ensure the TV

signal meter indicates that you have a strong signal.

If the antenna is unable to find the selected satellite

automatically, you can manually point the antenna (see

“Manually Controlling the Antenna” on page 68).

3. Select the desired polarization and band on the receiver.

4. Do not move the vessel. Your boat must remain

motionless during the entire Satellite Frequency Scan

process.

5. Follow the MCU menus on the next page. The scan itself

will take a couple of minutes. Once complete, restart the

antenna and ensure the antenna will track the new

frequency.

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Do NOT use this function unless

directed by KVH Technical Support

or a KVH-authorized technician.

Improper data selection may affect

the system’s operation.

Figure 3-19

Satellite Frequency Scan

Using the MCU Interface

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Proceed to "Configuring Satellite

Settings"

Sat frequency Scan?

Yes Next Return

Sym Rate: XXXXXm/s

- Enter +

Set FEC code: X/X

- Enter +

Scan frequencies

Please Wait

Update frequency?

YES NO

Updating frequency

Please wait

Restart antenna?

YES NO

Use the -/+ keys to select each

number. Selecting ENTER will cycle

through each digit and then launch

the FEC code screen.

(Valid settings are 01000-39999.)

Use the -/+ keys to scroll through

the available FEC codes:

1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.

Use the ENTER key to accept your

selection.

Restart

Antenna

System

No strong frequency

Exit

If no strong satellite signal is found

at the selected frequency, the

screen will display:

Exit returns you to the "Sat

Frequency Scan" screen.

Try the

process again, but using a different

symbol rate or FEC code.

This scan may take up to

10 minutes to complete.

The vessel must remain stationary

during this process.

To find a valid symbol rate and FEC

code, refer to an up-to-date satellite

information table. Data for satellites

stored in the antenna’s library is

available for download at

www.kvh.com/footprint. For other

satellites, you might refer to an

Internet resource such as

www.lyngsat.com or

www.satcodx.com (these sites are

not managed by KVH).

Configuring Satellite Settings

The Configure Satellite menu allows you to change the

configuration settings for your installed satellites. For each

polarization, you can change the following settings:

•Frequency

(either 00000 or a number between 10700 - 12700 MHz)

•Symbol Rate

(01000 - 45000 Mbit/sec)

•FEC Code

(1/2, 2/3, 3/4, 5/6, 6/7, or 7/8)

•Satellite Network ID

(0x0000 - 0xffff hex)

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North American satellites have two

polarizations:

• Left-hand Circular (LHC)

• Right-hand Circular (RHC)

European satellites have four

polarizations:

• Horizontal High (HH)

• Horizontal Low (HL)

• Vertical High (VH)

• Vertical Low (VL)

Figure 3-20

Configure Satellite

Using the MCU Interface

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Return to "Manually Controlling

the Antenna

Configure satellite?

Yes Next Return

Configure satellite

Sat A Sat B

Sym Rate: XXXXXM/S

- Enter +

Configure Symbol rate?

Yes Next Cancel

Set Freq: XXXXXMHz

- Enter +

Configure frequency?

Yes Next Cancel

Configure A <SAT NAME>?

Yes No

Configure B <SAT NAME>?

Yes No

Set ID: XXXXXXHEX

- Enter +

Configure FEC code?

Yes Next Cancel

Set FEC Code: X/X

- Enter +

Configure network ID?

Yes Next Cancel

Use the -/+ keys to set each digit of the number. Selecting

ENTER will cycle the display through each digit and then

display the next configuration screen.

Note 2:

Use the -/+ keys to scroll through the available FEC codes:

1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.

Use the ENTER ke

y

to acce

p

t

y

our selection.

Note 3:

Note 2

Note 2

Note 3

Note 2

Polarization: XXX

- Enter +

Note 1

Use the -/+ keys to scroll through the available polarizations:

LHC - RHC - HH - HL - VH - VL.

Use the ENTER key to accept your selection.

Note 1:

Control Compass Mode

The Control Compass function allows you to turn autocalibration

on/off, read the calibration score, and clear the calibration.

Figure 3-21

Control Compass Mode Menu Sequence

Selecting Autocalibration

Every antenna’s internal sensor module is calibrated at the

factory in a perfect-world environment. However, hard and soft

iron effects on your vessel can distort the local magnetic field,

causing errors in the reported heading. These errors are

minimized by mounting the antenna in a suitable location and

are further removed by the system’s autocalibration feature,

which compensates for minor magnetic distortions while your

vessel is moving. The more the vessel moves with autocalibration

turned on, the more accurate the sensor will become.

The factory default setting for Autocalibration is ON.

Figure 3-22

Setting Autocalibration

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Set autocal on/off?

Yes Next Return

Get cal score?

Yes Next Return

Control Compass?

Yes Next Return

Clear Cal Score?

Yes Next Return

Proceed to "Setting Display

Brightness"

Set autoCal On/Off?

Yes Next Return

AutoCal is: ON

ON Return OFF

Proceed to "Viewing the

Calibration Score"

Autocalibration setting will be displayed

based on current selection. Pushing

the ON or OFF buttons will change the

selected setting.

A well-calibrated sensor is crucial

to system performance. If you shift,

remove, or add equipment near the

antenna, KVH suggests keeping

autocalibration ON so that the

sensor will automatically recalibrate

itself.

If the antenna’s internal sensor is

not working, the following screen

will appear:

Operation not avail

No internal sensor

C

Viewing the Calibration Score

The calibration score should be checked the first time you are

underway after installing the TracVision G8 and whenever

adjustments are made to vessel equipment that can affect the

sensor’s accuracy.

Figure 3-23

Viewing Calibration Score

Figure 3-24

Sample Calibration Score Screen

Accuracy (ACC)

The ACC data indicates the sensor’s degree of accuracy. Table 3-2

lists the five possible accuracy levels.

Table 3-2

Possible Compass Accuracy Levels

ACC Score Accuracy

<1ºBetter than 1º

<2ºBetter than 2º

<4ºBetter than 4º

<8ºBetter than 8º

BAD CAL Poor cal

Using the MCU Interface

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ACC MagEnv Cal#

CAL<1° GOOD 3

Accuracy

Magnetic Environment

Calibration Update

Number

Proceed to "Clearing the

Calibration"

Get Cal Score?

Yes Next Return

ACC MagEnv Cal#

CAL<#° XXXX #

If the system has never been

calibrated in the field, the following

screen will appear:

Factory Cal OK

No Field Cal

Magnetic Environment (MAGENV)

The MAGENV score (GOOD, OK, POOR, BAD) indicates the

quality of the installation location. If the quality is POOR or BAD,

the antenna may need to be moved to a more favorable magnetic

environment, or the source of magnetic interference needs to be

relocated.

Calibration Update Number (CAL #)

The CAL # indicates the number of times the sensor has

calibrated itself. It is used primarily to verify whether a new

calibration has been accepted by the system.

Clearing the Calibration

Clearing the calibration resets the system to the factory defaults.

Figure 3-25

Clearing the Calibration

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Return to "Selecting

Autocalibration"

Clear Cal Score?

Yes Next Return

Cal score Cleared

Press any button to return to

"Clear Cal Score?"

Setting Display Brightness

The MCU display’s brightness may be adjusted to suit your

preferences. Press the right-hand button to make the display

brighter; press the left-hand button to make it dimmer. When you

are satisfied with the setting, press the center button to accept the

setting.

Figure 3-26

Setting Display Brightness

Using the MCU Interface

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Return to "Antenna

Status Mode"

Set brightness?

Yes Next Return

Min Bright Max

*****************

Dim Display Brighten Display

The MCU display offers

20 levels of brightness,

indicated by the number of

asterisks.

Accept Setting

and Return

D

Troubleshooting

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4 – Troubleshooting

This section identifies basic trouble symptoms and lists their possible

causes and solutions.

Contents

4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

4.2 Causes and Remedies for Common Operational Issues . . . . . . . .86

4.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . .91

Troubleshooting

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4.1 Troubleshooting Matrix

The troubleshooting matrix shown in Table 4-1 identifies some

trouble symptoms, their possible causes, and references to

troubleshooting solutions.

Table 4-1

Troubleshooting Matrix

Antenna non-functional 1 2

Antenna not switching satellites via remote 2 1 1 1 3 2 2 2 2

Antenna not switching satellites via MCU 2 1 1 1 3 2

No picture on TV set 1 1 2 2 2 2 2

Certain channels do not work 2 1 1 1 3 2 2 2

Intermittent picture for short intervals 1 1 1 2 2 2 3 2

System works at dock but not on the move 1 3

System will not find satellite 2 1 1 1 1 2 3 2 2 2 3 2

Snowy television picture 2 1 2 2

Pixelating television picture 2 1 2 2 2 3 2

Satellite coverage issue

Antenna gyro faulty (Section 4.4)

LNB assembly faulty (Section 4.4)

Satellite signal blocked

Incorrect or loose RF connectors

Radar interference

POSSIBLE CAUSE (AND SOLUTION)

SYMPTOM

Power disturbance, blown fuse, or low power

Vessel turning during startup

Type of multiswitch used

Incorrect satellite configuration

Receiver faulty/improperly configured (Section 4.3)

Satellite frequency data changed

Section 4.2

Key

1 = Anyone can do

2 = Electronics know-how recommended

3 = Dealer service recommended

Improper wiring

Data/power cable interference

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4.2 Causes and Remedies for

Common Operational Issues

There are a number of common issues that can affect the

performance of the TracVision G8. The following sections address

these issues and potential solutions.

Power Disturbance, Blown Fuse, or Low Power

Power Disturbance

If the MCU detects a short in the output to the antenna,

the MCU’s resettable fuse trips. If this occurs, remove the

short then wait one minute for the fuse to reset. If the

MCU detects any other power disturbance, such as a

voltage spike, the system shuts itself down. If this occurs,

simply disconnect power from the MCU, wait 20 seconds,

then restore power.

Blown Fuse

The antenna unit is equipped with a 5-amp, 125-volt fast-

blow fuse on the PCB module. The MCU is equipped

with a 15-amp, 125-volt fast-blow fuse on its rear panel. If

either of these fuses has blown or been broken, the system

will not work. To access the MCU fuse, simply unscrew

the fuse holder cap on the rear panel. For details on

accessing the antenna’s PCB module fuse, refer to

Section 5.5, “Replacing the PCB Module Fuse,” on page 98.

Figure 4-1

MCU Fuse

Low Power

If the power cable from vessel power to the MCU is more

than 50 ft (15 m) in length, the power level can decrease

over the course of the cable, resulting in a voltage level at

the antenna unit that is too low to power the system.

Refer to “Connecting Vessel Power and the MCU Ground

Wire” on page 36 for details on supplying adequate power

to the antenna unit.

Fuse

Improper Wiring

If the system has been improperly wired, the antenna unit will

not operate correctly. Refer to Section 2.4, “Wiring the MCU,” on

page 35 for complete system wiring information.

Vessel Turning During Startup

If the vessel turns during the two-minute startup sequence that

occurs immediately after turning on the power to the

TracVision G8, the antenna will record that variable motion as

“standing still.” This may cause the antenna to track

improperly. To solve this problem, turn the TracVision G8 off

for at least 10 seconds. Then turn the system back on, ensuring

that the vessel is either motionless or traveling in a straight line

for the two minutes immediately following power-up.

Data/Power Cable Interference

Depending on how cables are routed, conducted emissions from

the system’s data/power cable may cause reduced picture

quality on your TV screen. If the picture quality degrades only

when the TracVision G8 is operating, try installing the small

ferrite coil supplied in the kitpack. Simply clamp it onto the

data/power cable to reduce its conducted emissions (see

Figure 4-2). You might also try grounding the receiver to a

suitable earth ground.

Figure 4-2

Small Ferrite Coil

Troubleshooting

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Incorrect Satellite Configuration

(European Systems Only)

The satellite configuration on European receivers must match the

satellite settings on the TracVision G8 system.

• Satellite A on the TracVision G8 must be the same satellite

as receiver Alternative 1 (or A, based on your receiver)

and must be assigned the receiver DiSEqC 1 setting.

• Satellite B on the TracVision G8 must be the same satellite

as receiver Alternative 2 (or B, based on your receiver)

and must be assigned the receiver DiSEqC 2 setting.

Refer to your receiver’s user manual for complete instructions on

configuring your receiver.

Satellite Signal Blocked

Satellite signals can be blocked or degraded by buildings, other

vessels, or equipment on the vessel itself. Refer to “Choosing the

Best Location for the TracVision Antenna” on page 23 to make certain

that the TracVision G8 antenna unit is in the optimal location.

Simply moving the vessel to clear an external obstruction will

also restore signal quality.

Satellite Coverage Issue

TracVision G8 will provide outstanding reception within the

32" (82 cm) antenna coverage area for your satellite television

service of choice. However, signal quality can be degraded as you

approach the fringe coverage areas. Refer to your satellite

television service manual to check the viable coverage area for a

32" (82 cm) antenna.

Radar Interference

The energy levels radiated by radar units can overload the

antenna’s front-end circuits. Refer to “Choosing the Best Location

for the TracVision Antenna” on page 23 to make certain that the

TracVision G8 antenna unit is in the optimal location with regard

to your radar unit.

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For your convenience, KVH

provides links to several web sites

that offer satellite coverage

information. Simply go to our web

site at

www.kvh.com/footprint

.

Satellite Frequency Data Changed

If some channels work, while one or more other channels do not,

or the antenna cannot find the satellite, the selected satellite’s

frequency data may have changed. To update this frequency

data, refer to “Updating Satellite Frequency Data” on page 74.

Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5.2,

“Preventive Maintenance,” on page 95) KVH recommends checking

the antenna unit’s cable connections. A loose RF connector can

reduce the signal quality. In addition, if you are unable to switch

satellites using your receiver’s remote, make sure that your

receiver’s RF cable is connected to the antenna’s RF1 connector

(see Section 2.3, “Connecting the Receiver(s),” on page 31).

Type of Multiswitch Used

An active (not passive) multiswitch must always be used to

connect the TracVision G8 system to multiple receivers. Refer to

Section 2.3, “Connecting the Receiver(s),” on page 31 for directions

on proper multiswitch/multiple receiver cabling.

4.3 Receiver Troubleshooting

The receiver that was provided with your satellite television

service may also be the cause of less-than-ideal operation. First

check the receiver’s configuration to ensure it is set up for the

desired programming. In the case of a faulty receiver, refer to

your receiver’s user manual for service and warranty

information. If the receiver is both configured properly and fully

functional, contact your local KVH dealer or service center for

assistance.

4.4 Antenna Gyro and LNB Faults

Section 5, “Maintenance,” provides detailed instructions for

authorized service personnel who may be required to replace one

of the antenna gyros or the LNB.

Troubleshooting

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4.5 Computer Diagnostics

TracVision G8 provides advanced diagnostic readouts viewed on

a PC with an RS-232 serial communication port. If you are unable

to isolate a system problem, set up for computer diagnostics as

described below. System problems will most likely be found

through the diagnostic readouts.

The diagnostics procedure requires either the KVH Flash Update

Wizard or Windows HyperTerminal. Use the settings appropriate

to your application.

1. Connect one end of the PC data cable to the DB9

maintenance port connector on the rear of the MCU.

Connect the other end to the serial port on your PC

(a 9-pin/25-pin connector adapter may be needed for

some PCs).

Figure 4-3

MCU Maintenance Port

2. If you are using HyperTerminal, open HyperTerminal

and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

If you are using the KVH Flash Update Wizard, double-

click the “KVH Flash Update Wizard” shortcut on your

computer’s desktop to start the wizard. Then go to the

“Select board to flash” screen.

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Maintenance Port

You can download the latest KVH

Flash Update Wizard at

www.kvh.com/wizard.

If your computer does not have a

DB9 serial COM port, you can use

the following USB-to-RS232

adapter:

IOGear part number GUC232A

(visit www.iogear.com)

3. Apply power to the TracVision G8 system and allow the

system to complete full initialization. Data should be

scrolling on the PC display to identify any system

problems detected. If no data appears, recheck your

connections and setup.

4.6 Maintenance Port Antenna

Commands

TracVision G8 system antenna commands are detailed in

Appendix D on page 129.

Troubleshooting

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Maintenance

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5 – Maintenance

This section identifies system components that may be replaced in the

field, details how to replace those components, and lists preventive

maintenance routines.

Contents

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95

5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .96

5.4 Accessing Antenna Components Through the Hatch . . . . . . . . . . . . .98

5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

5.6 Replacing the PCB Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101

5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

5.9 Replacing the Azimuth Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

5.11 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

5.12 Replacing the Azimuth Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

5.15 Replacing the Skew Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

5.16 Replacing the Skew Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . .118

5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Maintenance

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5.1 Warranty/Service Information

For information on KVH warranty, repair, and liability policies,

please refer to the complete warranty statement provided with

the product. If you have any questions, please call your local

authorized dealer/installer or distributor, or contact KVH or

KVH Europe directly.

IMPORTANT! Before returning the product, be sure to obtain

an RMA number from KVH’s Technical Support Department

and write the number on the outside of the box. Shipments

received without an RMA number will be returned to you at

your expense.

5.2 Preventive Maintenance

TracVision G8 requires minimal preventive maintenance. The

following tasks are sufficient to maintain peak performance.

Monthly

• Wash the exterior of the radome and baseplate assembly

with fresh water; a mild detergent may be added to

remove grime. Use caution when spraying the radome

directly with high-pressure water.

•Do not apply abrasive cleaners or volatile solvents such as

acetone to the ABS radome.

•Check all connectors at the MCU and receiver. Remove

connectors and examine for signs of corrosion; clean as

needed.

Semi-Annually

•Remove the radome and examine the interior of the

antenna unit for signs of corrosion, loose connections, or

frayed or broken wires.

• Check the connectors at the antenna baseplate. Remove

connectors and examine for signs of corrosion; clean as

needed.

When cleaning the radome, avoid

any compounds that react with

plastic.

Detailed information on KVH’s

global support program and how to

contact KVH or a dealer near you is

available at www.kvh.com/

global_support.

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5.3 TracVision G8 Field

Replaceable Units

If you experience an operating problem or need technical

assistance, please contact your local authorized TracVision G8

dealer/installer or distributor. If one is not located nearby,

contact KVH or KVH Europe directly at the phone, fax, or e-mail

listings on the first page of this manual. Field replaceable units

that can be serviced in the field are listed in Table 5-1.

Table 5-1

TracVision G8 Field Replaceable Units

FRU Part Number

Radome 02-1255

PCB Module 02-1264

RF PCB 02-1342

Master Control Unit (MCU) 02-1265

Azimuth or Elevation Gyro 19-0222

Internal Sensor (with GPS) 02-1266

Azimuth Motor 02-1351

Azimuth Belt 24-0187-0161

Elevation Motor 02-1350

Elevation Belt 24-0105-0137

Skew Motor 19-0110

Skew Belt 24-0124-0144

Standard Circular Dual LNB 02-0870

Standard Circular Dual LNB/Feed Tube Assembly 02-1282-01

DLA Circular Dual LNB Assembly 02-0870-01

DLA Circular Dual LNB/Feed Tube Assembly 02-1282-03

Linear Quad LNB Assembly 02-1323

Linear Quad LNB/Feed Tube Assembly 02-1282-04

Data/power Cable 32-0744-0100

PC Cable 32-0628-06

Receiver Ground Wire 32-0583-50

MCU Fuse 16-0029-15

PCB Module Fuse 16-0029-05

The serial number for your

TracVision G8 will be required

during any troubleshooting or

service calls. You will find the serial

number on the first page of this

manual. (You can also find the

serial number by using the MCU’s

Get Antenna Status mode; see

“Antenna Status Data Screens” on

page 66

for details.)

To help us continually improve the

quality and reliability of our

systems, please return any failed

component to KVH or KVH Europe

(in care of the mailing address

listed on the first page of this

manual) after you receive your

replacement part.

All field replaceable units may be removed and replaced on site

using common hand tools. Other service must be done by your

authorized dealer/installer, distributor, or by KVH. Evidence of

tampering or unauthorized repairs will void the warranty.

The following sections provide step-by-step procedures for

replacing field replaceable units. Figures 5-1 and 5-2 show the

locations of a number of components within the antenna unit.

Figure 5-1

TracVision G8 Antenna Unit (Front View)

Figure 5-2

TracVision G8 Antenna Unit (Rear View)

Maintenance

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TracVision G8 components

receive power from multiple

sources. Do not open any

electrical assemblies or attempt

servicing until receiver power

and vessel input power are

disconnected.

PCB Module

Feed Tube

Reflector

LNB

Baseplate

Internal

Sensor

(w/ GPS)

Skew Motor

(Linear Quad only)

Azimuth

Motor

Frame

Elevation

Motor

5.4 Accessing Antenna Components

Through the Hatch

You can access all field replaceable units through the large hatch

on the antenna baseplate. You do not need to remove the

radome. To remove the hatch cover, simply remove the eleven

M4 screws securing the hatch cover to the baseplate.

Figure 5-3

Baseplate Access Hatch

5.5 Replacing the PCB Module Fuse

The PCB module is equipped with a 5-amp, 125-volt fast-blow

fuse. If this fuse has blown or been broken, simply unscrew the

fuse holder cap on the PCB module and replace the fuse.

Figure 5-4

PCB Module Fuse Location

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M4 Screws

(x 11)

Fuse Holder Cap

5.6 Replacing the PCB Module

1. Follow the steps in Section 4.5, “Computer Diagnostics,” on

page 90 to connect a PC to the MCU’s maintenance port

and apply power to the antenna unit.

2. Record the serial number for later re-entry.

3. Disconnect power from the antenna unit and the receiver.

4. Disconnect all cables from the PCB module. Use a 7⁄16"

wrench to carefully disconnect the two RF cables.

Figure 5-5

PCB Module Connections

5. Loosen the four captive screws securing the PCB module

to the antenna frame. Remove the PCB module.

6. Attach the new PCB module to the antenna frame using

the module’s four captive screws.

Maintenance

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RF Cable

Connectors Captive

Screws

Captive

Screws

Other Cable

Connectors

7. Reconnect the cables that you removed in Step 4. Be

sure to reconnect all cables in their proper positions.

Figure 5-6 shows the proper connector assignments.

Figure 5-6

PCB Module Connectors

8. Apply power to the antenna unit.

9. Using the PC connected to the maintenance port, type

HALT then press Enter.

10. Type DEBUGON then press Enter.

11. Type =TVG8SS then press Enter.

12. Type =SERNUM,<serial number>, where <serial

number> = the serial number you recorded in Step 2.

Then press Enter.

13. Type ZAP then press Enter to restart/reinitialize the

system.

14. Calibrate the antenna gyros as explained in “Calibrating

the Gyros” on page 105.

15. Reinstall your selected satellites as explained in Section 2.7,

“Installing Satellites Using the MCU,” on page 42.

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POWER

ELEVATI ON GYROINTERNAL SENSOR SKEW MOTOR

ELEVATION & AZ IMUTH MOTORS

AZIMUTH/ROLL GYROLIMIT SWITCHES

FUSE

Limit

Switches

Internal

Sensor

Azimuth

Gyro

Elevation

Gyro

Power

Elevation & Azimuth

Motors

Skew MotorFuse

To LNB

BOTTOM

TOP

RF1 From IRD

5.7 Replacing the RF PCB

1. Disconnect power from the antenna unit and the receiver.

The RF PCB is protected within a metal enclosure that is

fastened to the antenna frame. This PCB module, which

contains the main and RF PCBs, must be removed to gain

access to the RF PCB.

2. Disconnect all cables from the PCB module. Use a 7⁄16"

wrench to carefully disconnect the two RF cables.

Figure 5-7

PCB Module Connetions

3. Loosen the four captive screws securing the PCB module

to the antenna frame. Remove the PCB module and bring

it belowdecks for bench work.

4. Remove the four #6-32 screws and flat washers

securing the RF PCB cover to the PCB module. Set

aside the RF PCB cover.

Figure 5-8

RF PCB Cover

Maintenance

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#6-32 Screws

(x 4)

RF Cable

Connectors Captive

Screws

Captive

Screws

Other Cable

Connectors

5. Disconnect the Molex connector from the RF PCB.

Figure 5-9

RF PCB

6. Using a 1⁄4" nut driver/socket, remove the four #6-32

standoffs securing the RF PCB to the PCB module (see

Figure 5-9). Remove the old RF PCB.

7. Apply a drop of Loctite threadlocker to the screw ends

of the four standoffs and secure the new RF PCB to the

PCB module with the standoffs.

8. Reconnect the Molex connector that you removed in

Step 5, and reinstall the PCB cover that you removed in

Step 4.

9. Reattach the PCB module to the antenna frame using

the module’s four captive screws.

10. Reconnect the cables that you removed in Step 2. Be

sure to reconnect all cables in their proper positions.

Figure 5-6 on page 100 shows the proper connector

assignments.

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Molex

Connector

Standoffs

(x 4)

5.8 Replacing the Internal Sensor

1. Disconnect the sensor cable from the internal sensor

assembly.

Figure 5-10

Internal Sensor Assembly (Side View)

2. Using a 3⁄8" nut driver/socket, remove the four

#10-32 self-locking nuts and flat washers securing the

internal sensor assembly to the sensor bracket. Remove

the old internal sensor.

Figure 5-11

Internal Sensor Assembly (Top View)

Maintenance

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Sensor Cable

Connector

#10-32 Self-locking

Nuts (x 4)

Sensor Bracket

Internal

Sensor

3. Install the new internal sensor. Secure in place with the

nuts/washers that you removed in Step 2 and reconnect

the sensor cable.

4. With Autocalibration set to “ON,” the sensor will calibrate

itself when you power up the antenna and maneuver the

vessel. The factory default setting for Autocalibration is

“ON” (see “Selecting Autocalibration” on page 78).

5.9 Replacing the Azimuth Gyro

1. Disconnect the gyro cable from the in-line connector.

Figure 5-12

Azimuth Gyro

2. Remove the two M2.5 screws securing the gyro to the

LNB/feed tube assembly. Remove the old gyro.

3. Apply a drop of Loctite threadlocker to the threads of the

screws that you removed in Step 2. Install the new

azimuth gyro and secure in place with the two screws.

4. Connect the new gyro cable to the in-line connector that

you disconnected in Step 1.

5. Calibrate the gyro as described in “Calibrating the Gyros”

on page 105.

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Gyro Cable

Connector

M2.5 Screws

(x 2)

Gyro

LNB

Reflector

Calibrating the Gyros

To calibrate the azimuth and elevation gyros, follow the steps

below.

1. Follow the steps in Section 4.5, “Computer Diagnostics,” on

page 90 to connect a PC to the MCU’s maintenance port

and apply power to the antenna unit.

2. Type HALT then press Enter while the system is

performing the limit switch initialization routine. The

system will complete the initialization function by finding

the azimuth and elevation switch limits and then go to the

home position.

3. Type DEBUGON then press Enter to enter the Debug

Mode.

4. Type EL,300 then press Enter.

5. Using a digital level (or equivalent), measure and record

the angle of the feed tube, as shown in Figure 5-13.

Figure 5-13

Measuring Feed Tube Angle

6. Type =CALUP,XX.X, where XX.X is the number you

recorded in Step 5. Then press Enter.

7. Type =CALGYRO then press Enter. Verify that the

Antenna Gyro Azimuth scale factor is between -0.00090

and -0.00110 and the Antenna Gyro Elevation scale factor

is between 0.00090 and 0.00110.

8. Type ZAP then press Enter to restart/reinitialize the

system.

Maintenance

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Feed Tube

5.10 Replacing the Elevation Gyro

1. Disconnect the gyro cable from the in-line connector.

Figure 5-14

Elevation Gyro

2. Remove the two M2.5 screws securing the gyro to the

LNB/feed tube assembly. Remove the old gyro.

3. Apply a drop of Loctite threadlocker to the threads of the

screws that you removed in Step 2. Install the new

elevation gyro and secure in place with the two screws.

4. Connect the new gyro cable to the in-line connector that

you disconnected in Step 1.

5. Calibrate the gyro as described in “Calibrating the Gyros”

on page 105.

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Gyro Cable

Connector

M2.5 Screws (x 2)

Gyro

LNB

Reflector

5.11 Replacing the Azimuth Motor

1. Disconnect the motor cable from the azimuth motor.

Figure 5-15

Azimuth Motor Cable

2. Remove the motor shield by pressing on the two sides of

the shield above the release tabs.

3. Remove the four #8-32 screws and locking nuts securing

the motor to the antenna frame. Remove the old azimuth

motor.

Figure 5-16

Azimuth Motor (Shield Removed)

Maintenance

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#8-32 Screws

(x 4)

Azimuth Motor

Motor Cable

Connector

Azimuth Motor

Release Tab

Figure 5-17

Azimuth Motor and Belt

4. Install the new azimuth motor with the belt positioned

around the outer lip of the motor hub (see Figure 5-17).

Reinstall the screws and locking nuts that you removed in

Step 3, but do not tighten them yet.

5. Slide the motor until the belt is tight around the motor

hub and azimuth pulley. Then tighten the screws and

locking nuts. Some readjustment may be necessary if the belt

tension results in excessive vibration.

Figure 5-18

Azimuth Belt

6. Reinstall the shield that you removed in Step 2.

7. Reconnect the motor cable that you removed in Step 1.

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#8-32 Locking Nuts (x 4)

Motor Hub

Azimuth Belt

Azimuth Belt

Azimuth Pulley

5.12 Replacing the Azimuth Belt

1. Cut and discard the old belt.

2. Cut the tie-wraps securing the spare belt to the antenna

frame.

Figure 5-19

Spare Azimuth Belt Attached to Frame

3. Carefully work the spare belt around the azimuth motor

hub and around the azimuth pulley. Ensure that the teeth

are on the inside of the belt. Once the belt is in place,

work it back and forth to ensure that the belt is aligned

and the teeth are engaged with the pulley and motor hub.

Ensure that the belt fits tightly around the pulley and hub.

(To tighten the belt, loosen the azimuth motor’s #8-32

locking nuts, slide the motor until the belt is tight, then

retighten the locking nuts.)

Figure 5-20

Azimuth Belt

Maintenance

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Spare Belt

#8-32 Locking Nuts (x 4)

Motor Hub

Azimuth Belt

Azimuth Pulley

5.13 Replacing the Elevation Motor

1. Disconnect the motor cable from the elevation motor.

Figure 5-21

Elevation Motor Cable

2. Remove the motor shield by pressing on the two sides of

the shield above the release tabs.

3. Remove the four #8-32 screws and washers securing the

motor to the antenna frame. Remove the old elevation

motor.

Figure 5-22

Elevation Motor (Shield Removed)

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Elevation Motor

Release Tab

#8-32 Screws

and Washers

(x 4)

Elevation Motor

Motor Hub

Elevation Belt

Motor Cable

Connector

4. Install the new elevation motor with the belt positioned

around the outer lip of the motor hub. Reinstall the

screws and washers that you removed in Step 3, but do

not tighten them yet.

5. Slide the motor until the belt is tight around the motor

hub and elevation pulley. Tighten the screws. Some

readjustment may be necessary if the belt tension results in

excessive vibration.

Figure 5-23

Elevation Belt

6. Reinstall the shield that you removed in Step 2.

7. Reconnect the motor cable that you removed in Step 1.

Maintenance

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Elevation Pulley

Elevation Belt

Motor Hub

5.14 Replacing the Elevation Belt

1. Loosen (do not remove) the four #8-32 screws securing

the motor to the antenna frame until the motor is free to

slide upward. Raise the motor to the top of the slots and

retighten the screws to hold it in place.

Figure 5-24

Elevation Belt

2. Roll the belt over the motor hub, then over the elevation

pulley. Discard the old belt.

3. Carefully work the new belt around the elevation pulley,

between the rollers, and around the motor hub. Ensure

that the teeth are on the inside of the belt. Once the belt is

in place, work it back and forth to ensure that the belt is

aligned and the teeth are engaged with the pulley.

4. Loosen the #8-32 screws and slide the motor downward

until the belt is tight around the motor hub and the

elevation pulley. Some readjustment may be necessary if the

belt tension results in excessive vibration.

5. Tighten the motor screws.

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Elevation Belt

Elevation Pulley

Reflector

Rollers

Motor Hub

#8-32

Screws and

Washers

(x 4)

5.15 Replacing the Skew Motor

(Linear Quad LNB Systems Only)

1. Using a 7⁄16" wrench, carefully disconnect the four RF

cables from the LNB.

Figure 5-25

Linear Quad LNB/Feed Tube Assembly

2. Disconnect the elevation and azimuth gyro cables from

the in-line connectors.

3. Disconnect the skew motor cable from the PCB module.

Figure 5-26

Skew Motor Cable Connector on PCB Module

Maintenance

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RF Cable

Connectors

LNB

Skew

Motor

#8-32 Screws (x 4)

POWER

ELEVATION GYROINTERNAL SENSOR SKEW MOTOR

ELEVATION & AZI MUTH MOTORS

AZIMUTH/ROLL GYROLIMIT SWITCHES

FUSE

Skew Motor

Cable Connector

Gyro Cable

Connectors

4. Using a 5⁄64" allen key, loosen the two #8-32 set screws

securing the feed tube in the LNB/feed tube assembly

collar. Remove the feed tube.

Figure 5-27

Removing the Feed Tube

5. Remove the four #8-32 screws securing the LNB/feed

tube assembly to the reflector base (see Figure 5-25).

Remove the LNB/feed tube assembly.

6. Disconnect the motor cable from the skew motor.

Figure 5-28

Skew Motor and Belt

7. Using a 2.5 mm allen wrench, remove the four M3 cap

screws and #4 washers securing the motor to the

LNB/feed tube assembly (see Figure 5-28). Remove the

old skew motor.

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Pulley

Motor Hub

M3 Cap Screws

and #4 Washers

(x 4)

Motor Cable

Connector

Motor Cable

Skew Belt

Feed Tube

#8-32 Set

Screws (x 2)

8. Gently extend the two sides of the motor shield and

remove the shield from the old skew motor.

Figure 5-29

Removing the Skew Motor Shield

9. Place the new skew motor inside the motor shield. The

motor’s connector should pass through the small opening

in the shield.

Figure 5-30

Installing the Skew Motor Shield

10. Attach the new skew motor to the LNB/feed tube

assembly with the belt positioned around the outer lip of

the motor hub. Ensure that the motor’s connector is facing

the motor cable, as shown in Figure 5-28. Reinstall the

washers and screws that you removed in Step 7, but do

not tighten them yet.

11. Slide the motor to adjust the belt tension until the belt

teeth fully engage the motor hub and the pulley. Tighten

the motor cap screws. Some readjustment may be necessary if

the belt tension results in excessive vibration.

Maintenance

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Skew Motor Motor Shield

Skew Motor

Motor Shield

12. Reconnect the motor cable that you removed in Step 6.

13. Apply a small amount of Loctite threadlocker to the

threads of the four #8-32 screws that you removed in

Step 5.

14. Carefully reattach the LNB/feed tube assembly to the

antenna reflector and secure in place with the four #8-32

screws.

15. Apply a small amount of Loctite threadlocker to the

threads of the two #8-32 set screws that you loosened in

Step 4.

16. Carefully insert the feed tube into the feed tube assembly

collar and secure in place with the #8-32 set screws.

17. Reconnect the cables you removed in Steps 1, 2, and 3.

5.16 Replacing the Skew Belt

(Linear Quad LNB Systems Only)

1. Follow Steps 1 through 5 of the previous section.

2. Using a 2.5 mm allen wrench, loosen (do not remove) the

four M3 cap screws securing the motor to the bracket

until the motor is free to slide back and forth. Slide the

motor toward the pulley to loosen the belt.

Figure 5-31

Skew Motor and Belt

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Pulley

Motor Hub

M3 Cap Screws

and #4 Washers

(x 4)

Motor Cable

Connector

Motor Cable

Skew Belt

3. Roll the belt over the motor hub, then over the pulley.

Remove and discard the old belt.

4. Place the new belt around the pulley and around the motor

hub. Ensure that the teeth are on the inside of the belt.

5. Slide the motor back until the belt is set at the proper

tension. Adjust the belt tension until the belt teeth fully

engage the motor hub and the pulley. Some readjustment

may be necessary if the belt tension results in excessive

vibration.

6. Once the belt is at the proper tension, tighten the motor’s

four M3 cap screws.

7. Follow Steps 13 through 17 of the previous section.

5.17 Replacing the LNB

1. Using a 7⁄16" wrench, carefully disconnect the RF cables

from the LNB.

Figure 5-32

LNB (Linear Quad Version Shown)

2. Using a 5⁄64" allen key, loosen the two #8-32 set screws

securing the LNB in place. Remove the old LNB.

3. Install the new LNB and secure in place with the #8-32 set

screws.

4. Using a 7⁄16" wrench, carefully reattach the RF cables that

you removed in Step 1.

Maintenance

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LNB

Reflector

RF Cable

Connectors

#8-32 Set

Screws (x 2)

5.18 Replacing the LNB/Feed Tube

Assembly

1. Using a 7⁄16" wrench, carefully disconnect the RF cables

from the LNB.

Figure 5-33

LNB (Linear Quad version Shown)

2. Disconnect the azimuth and elevation gyro cables from

the in-line connectors.

3. Linear quad LNB systems only:

Disconnect the skew motor cable from the PCB module

(see Figure 5-34).

Figure 5-34

Skew Motor Cable Connector on PCB Module

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POWER

ELEVATION GYROINTERNAL SENSOR SKEW MOTOR

ELEVATION & AZI MUTH MOTORS

AZIMUTH/ROLL GYROLIMIT SWITCHES

FUSE

Skew Motor

Cable Connector

RF Cable

Connectors

LNB

Skew

Motor

#8-32 Screws (x 4)

Gyro Cable

Connectors

4. Using a 5⁄64" allen key, loosen the two #8-32 set screws

securing the feed tube in the LNB/feed tube assembly

collar. Remove the feed tube.

Figure 5-35

Removing the Feed Tube

5. Remove the four #8-32 screws securing the LNB/feed

tube assembly to the reflector base (see Figure 5-33).

Remove the LNB/feed tube assembly.

6. Apply a small amount of Loctite threadlocker to the threads

of the four #8-32 screws that you removed in Step 5.

7. Install the new LNB/feed tube assembly and secure in

place with the #8-32 screws.

8. Apply a small amount of Loctite threadlocker to the

threads of the two #8-32 set screws that you loosened in

Step 4.

9. Carefully insert the new feed tube into the feed tube

assembly collar and secure in place with the #8-32 set

screws.

10. Reconnect the cables you removed in Steps 1, 2, and 3.

Maintenance

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Feed Tube

#8-32 Set

Screws (x 2)

5.19 Preparing for Shipment

If you need to repack the antenna unit for shipment, the shipping

restraint that was removed during installation must be

reattached. Follow the steps below to reinstall the restraint and

get the antenna unit ready for shipping.

1. Using a heavy-duty tie-wrap (which was detached at the

time of installation), secure the antenna frame to the

internal sensor’s mounting bracket.

Figure 5-36

Azimuth Shipping Restraint

2. Place some foam between the reflector and the baseplate

to keep the reflector from moving.

3. Pack the TracVision G8 antenna unit in its original

package. Secure the box to a pallet to ensure upright

transport.

4. As detailed in the warranty accompanying this product, a

Return Material Authorization (RMA) number is required

prior to the return of the TracVision G8 system to KVH.

Contact the KVH Technical Support Department at

+1 401 847-3327 or via e-mail at techs@kvh.com to obtain

the RMA number. Please review your warranty to

familiarize yourself with all requirements, liabilities, and

policies.

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Tie-wrap

Sensor

Bracket

Frame

When rotating the azimuth

mechanism by hand, go slowly!

Hitting the mechanical stops with

excessive force will damage the

azimuth limit switch.

KVH is not liable for damage

caused by improper shipping.

Before returning the product, be

sure to obtain an RMA number

from KVH’s Technical Support

Department and write the

number on the outside of the

box. Shipments received without

an RMA number will be returned

to you at your expense.

Appendices

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Appendices

This section contains several appendices of supplemental information,

including a mounting template, startup data, and antenna commands.

Contents

A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . . . . . . . . .125

C Startup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

D Maintenance Port Antenna Commands . . . . . . . . . . . . . . . . . . . . . .129

System Specifications

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Appendix A

System Specifications

Physical Characteristics

Antenna Unit 39" (99 cm) h x 35" (89 cm) dia;

85 lbs (38.6 kg)

MCU 7.3" (18.5 cm) d x 8.2" (20.8 cm) w

x 2.6" (6.6 cm) h

Operating temperature -13°F to +130°F (-25°C to +55°C)

Storage temperature -40°F to +185°F (-40°C to +85°C)

Input Power

Input 9-36 VDC, 120 W max. (90 W typical)

Power to the antenna is galvanically

isolated from input power

Antenna System Performance

Minimum EIRP 44 dBW

Elevation range -15° to +85°

Azimuth range 720°

Tracking rate 30°/second

Position repeatability 0.1°

Skew control Automatic

GPS Internal

Antenna dish 32" (82 cm) dia

LNB Three variations:

• Standard circular dual LNB

• DLA circular dual LNB

• Linear quad LNB

Surge/sway/heave ±0.2 G

Shock 20 G, 11 msec

Vibration 0.9 G rms over 5-33 Hz

8.87"

(225 mm)

7.62"

(194 mm)

.63"

(16 mm)

3.08"

(78 mm)

1.83"

(46 mm)

.63"

(16 mm)

4x .19" (5 mm) Thru

4x R .63" (16 mm)

Appendix B

ADCU Flush Mount

Panel Template

(Scale 1:1)

Appendix B

MCU Flush

Mount Panel

Template

(Scale 1:1)

125

Startup Data Sequence

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Appendix C

Startup Data Sequence

The data on the following pages presents a sample startup

data sequence registered by the TracVision G8. This sequence

may vary based on the software version loaded onto the

TracVision G8 system. This data can be recorded using the

maintenance port and a PC.

TracVision G8 Controller Rev X - Ver X.XX - Serial number XXXXXXXX - HW Rev XX

*** Init RF Board ***

RF: S,A,H,U,V

RF: SATINSTALL,55,C,57,C

RF: L,A ------------------------------------------

Identifies Satellite A or B as currently

RF: SATCONFIG

loaded for acquisition

RF: F,A,12368,20000,67,0xFFFE,R,U,2 --------------

Satellite Configuration Data, Satellite A

RF: F,A,12368,20000,67,0xFFFE,R,U,2

RF: F,A,12238,20000,67,0xFFFE,L,U,2

RF: F,A,12238,20000,67,0xFFFE,L,U,2

RF: F,B,12370,20000,56,0x1004,R,U,3 --------------

Satellite Configuration Data, Satellite B

RF: F,B,12370,20000,56,0x1004,R,U,3

RF: F,B,12326,20000,56,0x1004,L,U,3

RF: F,B,12326,20000,56,0x1004,L,U,3

RF: RF PCB Version X.X---------------------------

Current RF software revision

RF COMM: PASS ------------------------------------

PASS is expected

RF: DVB/DSS 5

*** Init Antenna ***

*** NO GPS-Default Used ***----------------------

GPS has no lock upon power-up

GPS(DEFAULT),41,N, 71,W,083000.00

GPS: DSS_101 AZ = 220.8, EL = 33.4

GPS: DSS_119 AZ = 238.9, EL = 22.1

Saved Position: DSS_101 AZ = 232.2, EL = 37.7

Saved Position: DSS_119 AZ = 250.3, EL = 26.4

*** Limit Switch Test ***

Limit Switch Status: PASS------------------------

PASS is expected

*** Init Sensor ***

Sensor Status = @@

CAL SCORE = 100----------------------------------

Internal sensor data (100 = no field cal)

SENSOR: PASS -------------------------------------

PASS is expected

*** Init Rate Bias ***

RF: First lock -----------------------------------

Indicates satellite found that has the

RF: S,A,H,U,V

frequency, symbol rate, and FEC code

BIAS/RF: 2056 2134 2577

of the selected satellite

BIAS/RF: 2082 2053 2584

BIAS/RF: 2092 1990 2564

BIAS/RF: 2086 2029 2573

BIAS/RF: 2065 2082 2543

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BIAS/RF: 2057 2185 2583

BIAS/RF: 2032 2146 2572

Check cal gyro to rate bias

BiasLimit = 8.00 BiasFOGLimit = 0.0003 BiasCorrection = 5.00

Gyro Bias: Az = 2069.15, Cal Az = 2067.98 -------

Expected range is 1700-2300

Gyro Bias: El = 2050.04, Cal El = 2049.54

Gyro Bias: Az = 2069.15, El = 2050.04, Az FOG = 0.000300

Gyro Uncertainty: Az = 3.00, El = 3.00

GPS(ACTIVE),41.52,N, 71.28,W, 083000.00 ----------GPS position data (latitude, longitude, UTC)

GPS: DSS_101 AZ = 259.4, EL = 34.1 --------------Calculated satellite position based on GPS

*** Entering Tracking ***

+POS: 351.2 37.2 2531

%PRY: 1.2 -2.1 242.4 -------------------------

Internal sensor data (pitch, roll, and yaw)

*** Network ID Check ***-------------------------

Comparing the tracked satellite’s network ID to

+POS: 351.2 36.8 2554

the selected satellite’s network ID

%PRY: 1.4 -2.2 242.3

RF: Y,0xFFFE -------------------------------------

Indicates positive satellite identification

*** Tracking DSS_101 ***-------------------------

Identifies satellite currently tracked

Avg: 37.6 0.0 0.0 0.0 0.0

(TV broadcast image should be available)

Set con radius to 0.250 and 0.250

RF: IGNORE ID,0x0000

+POS: 352.0 35.8 2634

%PRY: 1.2 -2.2 242.2

Avg: 37.6 37.1 36.9 36.5 37.0

Saved Sat Pos: AZ = 233.0, EL = 37.0

+POS: 351.9 36.2 2606

%PRY: 1.2 -1.8 242.2

Rate Bias (Before): Az = 2.0692e+03 EL = 2.0500e+03

Rate Bias (After): Az = 2.0692e+03 EL = 2.0500e+03

Gyro Bias Residue: Az = -1.7217e-01 EL = 2.8887e-01

+POS: 352.0 36.1 2600

%PRY: 1.6 -2.3 242.3

+POS: 351.5 35.8 2576

%PRY: 1.2 -2.2 242.2

Conscan=>sleep: sat in 1.75 deg window.

+POS: 351.8 35.9 2611

%PRY: 1.2 -1.9 242.2

Sleeping

Old Gyro Bias: Az = 2069.20 EL = 2049.97

New Gyro Bias: Az = 2069.37 EL = 2049.68

RF: AGC=58792

Avg: 36.7 37.1 36.9 36.5 37.0

Saved Sat Pos: AZ = 232.6, EL = 36.9

+POS: 351.8 35.9 2610

%PRY: 1.2 -2.0 242.4

Maintenance Port Antenna Commands

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Appendix D

Maintenance Port

Antenna Commands

The TracVision G8 system commands are parsed when the

system receives an ASCII carriage return (Hex 0D). An ASCII line

feed (Hex 0A) is permitted but is ignored in any transmitted

command. All system responses are terminated with an ASCII

carriage return followed by a line feed and ending with either an

acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge

character (ASCII ? (Hex 3F)). The parser commands are shown

below in boldface capital letters but they are not case-sensitive. In

most cases, the command is responded to with an echo; that is, if

you type ZAP, for example, and press “ENTER” the response

will be the command you have entered. For other commands, the

response is specific for each command, such as VERSION,

STATUS or HELP.

D.1 System Commands

Software Version

Function: reports software revision, version, and system type

Command: VERSION

Argument: none

Response: KVH TVG8 Rev X - Version X.XX

System State

Function: reports antenna operational state

Command: STATE

Argument: none

Response: system state: Initializing, Searching, Tracking, Idle,

or Error

Initialize/Restart the System

Function: initializes the system (perform a soft reset)

Command: ZAP

Argument: none

Response: echoes the command, then reinitializes the system

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Help on Parser Commands

Function: lists parser commands

Command: HELP

Argument: none

Response: print a list of all parser commands

Calculate Skew Angle

Function: report skew angle of the current satellite

Command: SKEWANGLE

Argument: none

Response: SKEW ANGLE = XXXX.X

D.2 Manual Positioning Commands

To execute the following commands, first put the antenna unit in

idle mode by typing HALT and pressing “ENTER.” Positioning

commands may be entered after the antenna comes to rest.

Azimuth Angle

Function: commands a manual azimuth angle

Command: AZ,xxxx (range is 0000-3599)

Argument: desired azimuth angle of the mechanism relative to

baseplate fwd, 000°-359.9°

Response: echoes the command; mechanism moves at a

fixed velocity

Elevation Angle

Function: commands a manual elevation angle

Command: EL,xxx (range is 100-850)

Argument: desired elevation angle of the mechanism relative to

up, 10.0°-85.0°

Response: echoes the command; mechanism moves at a

fixed velocity

Skew Angle

Function: commands a manual LNB skew angle

Command: SKEW,xxx (range is -1450 to 1450)

Argument: desired skew angle of the LNB relative to up,

-145.0° to 145.0°

Response: echoes the command; LNB moves at a fixed

velocity

If you enter the AZ, EL, or SKEW

command without any parameters,

the system reports the current

position for azimuth, elevation, or

skew.

The SKEW command is only

available if the antenna is equipped

with a linear quad LNB/feed tube

assembly.

Maintenance Port Antenna Commands

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Azimuth CW Step

Function: commands a 0.1 deg CW manual step in azimuth

angle

Command: 6

Argument: none

Response: echoes the command

Azimuth CCW Step

Function: commands a 0.1 deg CCW manual step in azimuth

angle

Command: 4

Argument: none

Response: echoes the command

Elevation UP Step

Function: commands a 0.1 deg UP manual step in elevation

angle

Command: 8

Argument: none

Response: echoes the command

Elevation DOWN Step

Function: commands a 0.1 deg DOWN manual step in

elevation angle

Command: 2

Argument: none

Response: echoes the command

D.3 Operational Commands

Tracking Mode

Function: starts active tracking of the satellite

Command: TRACK

Argument: none

Response: echoes the command

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Idle Mode

Function: halts active tracking and conical scan, then enters

idle mode

Command: HALT

Argument: none

Response: echoes the command

Current Cable Wrap Angle

Function: sets or reports current cable wrap angle, defined as

0° (CCW limit) to 700° (CW limit); the value is

expressed as 0000-7000 with an implied decimal

Command: WRAPANGLE,xxxx

Argument: the desired cable wrap angle setting

Response: Wrap Angle = xxxx

D.4 Tracking and Conical

Scan Commands

Target Location

Function: reports the target location in antenna frame. Data

format is E### for elevation in degrees 000-900 and

A#### for azimuth in degrees 0000-3599 with

implied decimals

Command: TGTLOCATION

Argument: none

Response: Target Location = A = E###, A####

B = E###, A####

Analog Signal Strength Report

Function: reports signal strength from RF detector circuit in

A/D counts (000-FFF Hex)

Command: SIGLEVEL

Argument: none

Response: Signal Strength = xxxx

Maintenance Port Antenna Commands

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D.5 Sensor Module Commands

Report Platform Attitude

Function: reports vessel attitude indicated by sensor module

Command: ATTITUDE

Argument: none

Response: Pitch +/-pp.p, Roll +/-rr.r, Yaw yyy.y

Compass Calibration Score

Function: reports compass calibration score

Command: CALSCORE

Argument: none

Response: Cal Score = xxx

Compass Calibration Enable

Function: enables the sensor module compass calibration

Command: CALON

Argument: none

Response: echoes the command

Compass Calibration Disable

Function: disables the sensor module compass calibration

Command: CALOFF

Argument: none

Response: echoes the command

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D.6 RF Board Commands

Serial Communications, Status/Polarization Report, Tone Changes

Function: start serial communications, reports status &

polarization/tone changes

Command: @S

Response: S,s,p,b,m <cr> every 5 seconds until ><cr>is

returned from system software

Where: s = Satellite (A = Satellite A, B = Satellite B)

p = Polarization (V = Vertical, H = Horizontal,

R = Right, L = Left, X = No LNB Power)

b = Band (H = High Band, L = Low band,

G = Latin America, U = USA)

m = Mode (V = Valid, I = Invalid)*

* The Mode bit is used to evaluate the Satellite, Polarization & Band

combination vs. the Frequency/Symbol Rate/FEC currently in RAM. This

bit will be set to invalid if the Frequency for the selected combination is

set to 0x0000; otherwise it will be set to valid. For example the Mode bit

will be set to invalid when the frequency is set to 00000 to indicate that

there is not a frequency to track for the LNB tone and voltage setting.

Report RF Tracking Parameters

Function: reports all RF tracking parameters for primary &

secondary satellites*

Command: @SATCONFIG

Response: F,x,fffff,S,C,ID,P,B,D<cr>

Where: x = Satellite (A = Satellite A, B = Satellite B)

fffff = Frequency in MHz (00000 and 10700 to

12700)

S = Symbol rate in Mbit/Sec (1000 to 29999)

C = FEC code rate (valid rates = 12, 23, 34, 56,

67, 78)

ID = Satellite Network ID in hexidecimal format

(valid range = 0X0000 to 0XFFFF hex)

P = LNB Polarization (V = Vertical, H = Horizontal,

R = Right, L = Left)

B = the LNB down conversion frequency (L = low,

H = high, G = Latin America, U = USA)

D = decoding type (1 = DSS-A, 2 = DSS-B,

3 = DVB)

* This command reports all eight combinations of the Satellite/Freq/Sym/

FEC/ID/POL/Band/Decode currently stored in RAM.

Maintenance Port Antenna Commands

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Set RF Tracking Parameters

Function: sets RF tracking parameter

Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D<cr>

Response: Echoes the input data

Where: @SATCONFIG = directs data to the RF Board

X = satellite A or B

N = satellite table # (98 & 99 are slots for user-

configured satellites)

F = frequency in MHz (either 00000 or a range from

10700 - 12700)

S = the satellite transponder symbol rate in

Mbit/second (01000 - 29999)

C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)

ID = the satellite network ID in hexidecimal format

(0x####)

P = the LNB polarization (V = vertical,

H = horizontal, R = right, L = left)

B = the LNB down conversion frequency (L = low,

H = high, G = Latin America, U = USA)

D = decoding type (1 = DSS-A, 2 = DSS-B,

3 = DVB)

ID Match/Decoded Network ID

Function: report ID match and decoded network ID

Command: @CHECKID

Response: one of the following:

Y,0X####

N,0X####

Y,NoID

N,NoID

N,NoLock

Where: Y = yes

N = no

0X#### = network ID

NoID = satellite unidentified

NoLock = satellite not found

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D.7 Installation Commands

Set/Report GPS Position

Function: reports or sets default GPS position

Command: GPS<cr>

GPS,XX,D,YYY,E

Response: GPS(Default or Active),XX.XX,D,YYY.YY,E,

ZZZZZZ.ZZ

GPS: XXD YYYE

Where: XX.XX = latitude (0-90)

D = S (South) or N (North)

YYY.YY = longitude (0-180)

E = E (East) or W (West)

ZZZZZZ.ZZ = UTC (universal time coordinated) of

position

Report Satellite Names

Function: report names for satellites A and B

Command: SATINSTALL

Response: SATINSTALL,<sat_a_name>,<sat_b_name>

Report Configured Satellite Names

Function: report names for all configured satellites

Command: SATLISTA

Response: SATLISTA,<sat_name1>,...,<sat_nameX>

Report Valid Satellite B Selections

Function: report names for all valid satellite B selections for a

given satellite A selection

Command: SATLISTB,<sat_a_name>

Response: SATLISTB,<sat_a_name>,<sat_b_name1>

...,<sat_b_nameX>

Install Satellite Pair

Function: installs satellites A and B as the satellite pair

Command: SATINSTALL,<sat_a_name>,<sat_b_name>

Response: if valid pair, echoes the input data

if invalid pair, returns error message

Maintenance Port Antenna Commands

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Configure Longitude of a User-configurable Satellite

Function: configures one of the user-configurable satellites

with the longitude provided

Command: SATCONFIG,USERX,YYY,Z,D,L

Response: if valid pair, echoes the input data

if invalid pair, returns error message

Where: X = 1 or 2

YYY = longitude (0-180)

Z = E (East) or W (West)

D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

L = LNB polarization (C = circular, L = linear)

D.8 Debug Commands

Report Offset Angles

Function: reports system offset angles

Command: OFFSETS

OFFSETS,XXXXX,YYYY

Response: Offsets = XXXXX.X XXXXX.X

Where: X = new azimuth offset (-1800 - 1800)

Y = new elevation angle (-450 - 450)

Install Default Satellites

Function: Installs predefined satellite pairs

Command: SATPAIR,X

Response: displays numerous frequency commands and

reports “Satellite Installation Complete”

Where: X = 0 (satellites default to Astra1 & Hotbird)

or

X = 1 (satellites default to Echo_119 & Expressvu)

or

X = 2 (satellites default to DSS_101 & DSS_119)

or

X = 3 (satellites default to Galaxy3CN & None)

or

X = 4 (satellites default to PAS_9 & None)

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Report Last Satellite Tracked/Update Value

Function: reports the last satellite tracked or updates the last

tracked satellite to the value input if it is different

from the current value

Command: LASTSAT

LASTSAT,X

Response: Last = <sat_name>

Where: X = A (updates to Satellite A)

or

X = B (updates to Satellite B)

Index

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Index

A

accessing components, 98

AC ripple, 31

accuracy levels, compass, 79

activating the receiver(s), 40

activation department, KVH, 40

“Antenna Not Responding” message, 61

antenna unit

cleaning, 95

components, 97

connectors, 28

description, 4

dimensions, 25

drain holes, 25

hatch access, 98

locating, 23-24

mounting, 26-31

noise, 8

painting, 25

specifications, 123

Australian satellites, 17

autocalibration, 78

azimuth gyro, replacing, 104

azimuth motor, replacing, 107-108

azimuth belt, replacing, 109

B

bands, frequency, 45

block diagram, 3

blockage, satellite, 5, 23, 88

brightness, MCU display, 81

buttons, MCU, 60

C

cable unwrap, 8

cables, connecting.

See wiring

cal score, 53, 79

calibration, 78-80, 105

CANCEL key, 61

caution, 31, 36, 97

changing channels, 6-7

changing geographic location, 54-55

checking out the system, 52-53

choosing locations, 23-25

circuit breaker, 36

cleaning the antenna, 95

clearing the calibration, 80

commands, maintenance port, 129-138

commissioning the receiver(s), 40

components, 4, 97

computer diagnostics, 90

configuring satellite data, 76-77

connecting a PC, 46

connecting cables.

See wiring

connectors

antenna unit, 28

MCU, 35

PCB module, 100

contacting a dealer, 95

controlling the antenna, 67-77

coverage area, satellite, 5

D

data/power cable, 28, 35

DC blocks, 32

DC power, 36

dealer, contacting, 95

default satellite pairs, 16

diagram, system block, 3

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D

(continued)

dimensions

antenna unit, 25, 123

MCU, 123

DIRECTV, 6

DiSEqC, 6, 7, 49, 73

DISH Network, 7, 40

drain holes, antenna, 25

DSS (Digital Satellite Service), 3

DVB (Digital Video Broadcasting), 3

E

EchoStar, 7

elevation belt, replacing, 112

elevation gyro, replacing, 106

elevation motor, replacing, 110-111

error messages, 61

European satellites, 16

ExpressVu, 7

F

FEC code, 76

feed tube, removing, 114

ferrite coil, large, 36

ferrite coil, small, 87

field replaceable units, 96

flash update wizard, 90

flush mount bracket, MCU, 39

flush mount template, 125

“Forward” arrow, 26

frequency, 76

F-type connector, 21, 29

fuse, 36, 86, 98

G

geographic location, changing, 54

global support program, 95

GPS, 3, 72

grounding, 35, 37

H

hatch, 98

HyperTerminal settings, 46

I

installer qualifications, 21

installing satellites, 42-51

Instant On mode, 70

interface, user, 10

interference, 87

internal sensor, replacing, 103-104

K

kitpack box, location, 27

kitpack contents, 22

L

Latin American satellites, 17

latitude/longitude, setting, 72

library, satellite, 16

line of sight, 5

LNB, defined, 4

LNB/feed tube assembly, ordering, 54

LNB/feed tube assembly, replacing, 118-119

LNB, replacing, 117

LNB type, 123

locations, mounting, 23-25

logo plate, 29

Index

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M

magnetic concerns, 24, 80

main menu, 60

maintenance port, MCU, 46

maintenance, corrective, 96-119

maintenance, preventive, 95

manual control of antenna, 68

master receiver, 31

materials needed for install, 21-22

materials provided, 18, 22

MCU (master control unit)

adjusting display brightness, 81

connectors, 35

description, 4

dimensions, 123

flush mount bracket, 39

flush mount template, 125

front panel, 9, 60

location, mounting, 25

maintenance port, 46

mounting, 38-39

satellite switching, 7

wiring, 35-37

menus

Control Antenna, 67

Control Compass, 78

Get Antenna Status, 66

Install Satellite, 62

main menu, 60

Operations Mode, 64

Restart Antenna, 64

Set Brightness, 81

Mexican satellite, 16

mounting holes, antenna, 26

mounting template, antenna, 26

mounting the antenna, 26-31

mounting the MCU, 38-39

moving to another region, 54

multiswitch, 32-34, 89

N

noise, antenna, 8

North American satellites, 16

N-type connector, 28

O

overload protection, 36

P

packing list, 18

painting the antena, 25

parser commands, 129-138

part numbers, 18, 22-23, 54, 96

parts, replacement, 96

PCB module connectors, 100

PCB module, replacing, 99-100

PCB module fuse, replacing, 98

planning the installation, 21-25

polarizations, satellite, 76

power cable specifications, 22

power problem, 86

power plug, 37

power requirements, 36

power, connecting, 36-37

powering on the system, 6

prerequisites, installation, 21

preventive maintenance, 95

prewiring, 21

programming satellites, 42-51

programming the receiver(s), 40-41

Q

qualifications, installer, 21

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R

radar concerns, 24

radome

cleaning, 95

description, 4

painting, 25

receiver

activating, 40

description, 4

master, 31

programming, 40-41

troubleshooting, 89

receiving satellite TV signals, 5

repacking the antenna, 120

replacement parts, 96

replacing

azimuth belt, 109

azimuth gyro, 104

azimuth motor, 107-108

elevation belt, 112

elevation gyro, 106

elevation motor, 110-111

fuse, MCU, 86

fuse, PCB module , 98

internal sensor, 103-104

LNB, 117

LNB/feed tube assembly, 118-119

PCB module, 99-100

PCB module fuse, 98

RF PCB, 101-102

skew belt, 116-117

skew motor, 113-116

restarting the antenna, 64, 69

restraint, shipping, 27, 120

RETURN key, 61

returning components, 96

returning the antenna, 120

RF cables, 21, 29, 31-34

RF flash port, 35

RF PCB, replacing, 101-102

RMA number, 95, 120

S

safety warning, 31, 36, 97

satellite

Australia, 17

coverage area, 5, 88

Europe, 16

Latin America, 17

library, 16

Mexico, 16

North America (U.S.), 16

polarizations, 76

programming, 42-51

switching, 6-7

satellite frequency data changes, 89

Satellite Frequency Scan, 74-75

satellite network ID, 76

selecting active satellite, 73

serial number, antenna, 66, 96

setting display brightness, 81

setting latitude/longitude, 72

settings, HyperTerminal, 46

shield

azimuth motor, 107

elevation motor, 110

skew motor, 115

shipping restraint, 27, 120

shipping the antenna, 120

skew setting, 73

skew belt, replacing, 116-117

skew motor, replacing, 113-116

Sleep mode, 8, 69

software versions, 66

specifications, 123

Index

54-0198

143

S

(continued)

startup screens, 59

startup sequence, 127-128

state, antenna, 66

steel vessel, mounting considerations, 24

switching satellites, 6-7

symbol rate, 76

T

technical support, 95, 96

teflon gel, 29

testing, 52-53

tools needed for install, 21

tracking, 3

transponder information, 45

troubleshooting, 83-91

troubleshooting matrix, 85

turning during startup, 87

turning Instant On on/off, 70

turning on the system, 6

turning Sleep Mode on/off, 69

U

updating satellite frequency data, 74

U.S. satellites, 16

V

Velcro fastening, MCU, 38

vibration, minimizing, 24

video standards, 55

voltage level, 36, 86, 123

W

warning, safety, 31, 36, 97

watching TV, 8

wiring

data/power cable, 28, 35

receiver(s), 31-34

MCU, 35-37

power, 36-37

RF cables, 29, 31-34

KVH Industries, Inc.

50 Enterprise Center • Middletown, RI 02842-5279 • U.S.A.

Phone: +1 401 847-3327 • Fax: +1 401 849-0045

E-mail: info@kvh.com • Internet: www.kvh.com

KVH Europe A/S

Kokkedal Industripark 2B • 2980 Kokkedal • Denmark

Phone: +45 45 160 180 • Fax: +45 45 160 181

E-mail: info@kvh.dk • Internet: www.kvh.com

TVG8_OM_Binder Back.Cvr_11.05

®