Kvh Industries Tracvision G8 Users Manual Owner's
TracVision G8 to the manual 88db0279-4057-4696-8b10-0027738b0974
2015-02-09
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A Guide to TracVision G8 ® owner’s manual TVG8_OM_BinderCover_11.05 • Guide to Operation • Guide to Technical Information * Notes * * Press any button to return. ** If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available. * * * * * 2005, KVH Industries, Inc. ** Welcome to TracVision G8 TracVision G8 Owner’s Manual This manual provides detailed instructions on the proper operation, installation, configuration, troubleshooting, and maintenance of the KVH TracVision G8 satellite TV system. For operation instructions, refer to the Guide to Operation. For installation, configuration, troubleshooting, and maintenance instructions, refer to the Guide to Technical Information. Throughout this manual, important information is marked for your attention by these icons: A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the best performance from your system. TracVision G8 Serial Number An alert to important information regarding procedures, product specifications, or product use. Information about installation, maintenance, troubleshooting, or other mechanical issues. This serial number will be required for all troubleshooting or service calls made regarding this product. An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user. Direct questions, comments, or suggestions to: KVH Industries, Inc. 50 Enterprise Center Middletown, RI 02842-5279 USA Tel: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com KVH Europe A/S Kokkedal Industripark 2B 2980 Kokkedal, Denmark Tel: +45 45 160 180 Fax: +45 45 160 181 E-mail: info@kvh.dk Internet: www.kvh.com Please e-mail your comments about this manual to manuals@kvh.com. Your feedback is greatly appreciated! KVH Part # 54-0198 Rev. D © 2005 KVH Industries, Inc., All rights reserved. TracVision® and KVH® are trademarks of KVH Industries, Inc. DVB® (Digital Video Broadcasting) is a registered trademark of the DVB Project. DIRECTV® is a registered trademark of DIRECTV, Inc. DISH Network™ is an official trademark of EchoStar Communications Corporation. ExpressVu is a property of Bell ExpressVu, a wholly owned subsidiary of Bell Satellite Services. Table of Contents Table of Contents Guide to Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 4 Changing Channels and Switching to the Second Satellite . . . . .6 5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 6 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Guide to Technical Information . . . . . . . . . . . . . . . . . . . . . . . .11 1 2 3 54-0198 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . .18 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . .26 2.3 Connecting the Receiver(s) . . . . . . . . . . . . . . . . . . . . . . . . . .31 2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 2.6 Activating/Programming the Receiver . . . . . . . . . . . . . . . . . . .40 2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . .42 2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . .54 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . .60 3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 i TracVision G8 Owner’s Manual 4 5 ii Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 4.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 4.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . .89 4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 4.6 Maintenance Port Antenna Commands . . . . . . . . . . . . . . . . .91 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . .95 5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . .96 5.4 Accessing Antenna Components Through the Hatch . . . . . . .98 5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . .98 5.6 Replacing the PCB Module . . . . . . . . . . . . . . . . . . . . . . . . . .99 5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . .103 5.9 Replacing the Azimuth Gyro . . . . . . . . . . . . . . . . . . . . . . . . .104 5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . .106 5.11 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . .107 5.12 Replacing the Azimuth Belt . . . . . . . . . . . . . . . . . . . . . . . . .109 5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . .110 5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . .112 5.15 Replacing the Skew Motor . . . . . . . . . . . . . . . . . . . . . . . . . .113 5.16 Replacing the Skew Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . .118 5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 54-0198 Table of Contents Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . . .125 C Startup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 D Maintenance Port Antenna Commands . . . . . . . . . . . . . . . .129 Index 54-0198 iii Guide to Operation Guide to Operation This guide explains everything you need to know to operate your TracVision G8 system. For detailed installation, configuration, troubleshooting, and maintenance information, please refer to the Guide to Technical Information beginning on page 11. Contents 54-0198 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 2 Receiving Satellite Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 3 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 4 Changing Channels and Switching to the Second Satellite . . . . . . . . . .6 5 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 6 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 1 Guide to Operation 1 System Overview A complete satellite TV system, illustrated in Figure 1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated receiver/decoder, or IRD), and a television set. Figure 1 TracVision G8 System Diagram TracVision G8 Antenna 9-36 VDC 90 Watts Options Purchased Separately Master Control Unit (MCU) Power/Data PC Diagnostics Receiver 1 TV 1 Receiver 2 TV 2 TracVision G8 systems equipped with linear quad LNBs (used in Mexico and Europe) can be connected to four receivers using four RF cables. RF RF Satellite Compatibility The TracVision G8 is fully compatible with Digital Video Broadcasting (DVB®) satellites, as well as DIRECTV®‘s Digital Satellite Service (DSS) satellites. In-motion Tracking The TracVision G8 uses a state-of-the-art actively stabilized antenna system. The antenna’s built-in global positioning system (GPS) allows the system to calculate the precise direction to the satellite from your vessel’s current location, ensuring the shortest possible satellite acquisition time. Once the satellite is acquired, the antenna gyros continuously measure the motion of your vessel and send commands to the antenna motors to keep the antenna pointed at the satellite at all times. 54-0198 TracVision 3 TracVision G8 Owner’s Manual - Guide to Operation Satellite Library Your TracVision G8 includes a pre-programmed library of TV satellites from around the world. If the satellite service you wish to receive is not already in the satellite library, an authorized technician can add two additional satellites of your choice to the library. System Components Your TracVision G8 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block converter (LNB), GPS, and three-axis sensor within a molded ABS radome. Systems equipped with a linear quad LNB (used in Europe, Australia, and Mexico) include a skew control mechanism that automatically adjusts the LNB’s skew to account for regional changes and different satellite services. Power, signal, and control cabling from belowdecks units are connected to the antenna at the rear of the baseplate. Master Control Unit (MCU) The MCU is the user interface, providing access to the system and its functions through an LCD and three buttons. The MCU also serves as the system’s junction box, allowing the system to use ship’s power and supply and receive data to/from the TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system. Satellite TV Receiver (IRD) – Sold Separately The receiver (purchased separately) receives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. Please refer to the user’s manual provided with your selected receiver for complete operating instructions. 4 54-0198 Guide to Operation 2 Receiving Satellite Signals For TracVision G8 to receive satellite TV signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vessel for any objects that could be blocking the signal, such as other vessels, trees, buildings, other onboard equipment, etc. Figure 2 Satellite Blockage TracVision You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area. For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www.kvh.com/ footprint. 54-0198 5 TracVision G8 Owner’s Manual - Guide to Operation 3 Turning On the System To use the TracVision G8 system, follow the steps below. To minimize the time it takes the antenna to acquire the satellite, do not change the channel during this process. 1. Turn on the receiver and the television. (Refer to your receiver user’s manual for complete operating instructions for the receiver.) 2. Apply power to the TracVision G8 antenna. 3. Minimize turning the vessel for two minutes after turning on the antenna to allow the antenna gyros to initialize properly. 4 The satellite configuration on your receiver must match the satellite setting on the TracVision G8 system. Satellite A on the TracVision G8 must be the same satellite as receiver Alternative 1 (or A, based on your receiver) and must be assigned the receiver DiSEqC 1 setting.* Satellite B on the TracVision G8 must be the same satellite as receiver Alternative 2 (or B, based on your receiver) and must be assigned the receiver DiSEqC 2 setting.* Refer to your receiver user manual for complete instructions for your receiver. *DiSEqC settings only apply to European systems and DIRECTV DSS Plus™ receivers. 6 Changing Channels and Switching to the Second Satellite TracVision G8 can have a pair of satellites installed, either one of which can be the active satellite selection. There are several methods of selecting whether your TracVision G8 will track Satellite A or Satellite B based upon your location, type of install, receiver, and selected satellite service. Europe and Australia If you are not using a multiswitch, switching from one satellite to the other is as easy as changing the channel using the receiver’s remote control. TracVision G8 will automatically switch between the two satellites as necessary to receive your selected channel. If you are using a multiswitch, however, you will need to use the MCU switching option described in “Switching Satellites Using the MCU” on page 7. North America DIRECTV Subscribers DIRECTV subscribers in certain regions of the United States will require a DSS Plus™ receiver to receive broadcasts from multiple satellites. If connected to the antenna’s RF1 connector, the DSS Plus receiver allows you to switch channels using the receiver’s remote control. If you are a DIRECTV subscriber, but do not have a DSS Plus receiver, or you are using a multiswitch, use the MCU switching option described in “Switching Satellites Using the MCU” on page 7. 54-0198 Guide to Operation DISH Network™ (EchoStar) and ExpressVu Satellite Subscribers DISH Network and ExpressVu subscribers will need to use the MCU switching option, as described in “Switching Satellites Using the MCU.” Latin America In Latin America, including Mexico, satellite switching is unnecessary because programming is broadcast from a single satellite. Switching Satellites Using the MCU If you’re unable to switch between satellites using the receiver’s remote control, use the MCU front panel buttons to select between Satellite A and Satellite B. Press the left button to select Satellite A and the right button to select Satellite B. Figure 3 Switching Satellites Using the MCU TrackingSat A Menu Sat B Track Installed Satellite A 54-0198 Track Installed Satellite B Europe only: Using the MCU to switch between satellites disables the system’s DiSEqC monitoring. You will not be able to use the receiver/remote to switch between satellites unless the system is restarted. 7 TracVision G8 Owner’s Manual - Guide to Operation 5 Watching Television TracVision G8 will receive satellite TV signals whether your vessel is in motion or at rest. Cable Unwrap If your vessel makes several consecutive circles in the same direction, the antenna will rotate 720° before reaching the end of its internal cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction. During this time, your TV picture will freeze momentarily. Fine-Tuning You might hear slight mechanical sounds from the antenna, as the antenna moves continually in a circular motion to sweep across the satellite’s peak signal. The signal strength is then fed back to the control circuits to keep pointed in the direction of the strongest signal. Sleep Mode If you prefer, you may disable the Sleep Mode function. Refer to “Turning Sleep Mode On/Off” on page 69 for details. 8 When the vessel has come to a stop and holds its position for one minute (e.g., at a dock), the antenna enters Sleep Mode, which locks the antenna in place to conserve power. As soon as the vessel moves beyond a 1° - 2° window, or the RF level changes significantly, Sleep Mode automatically turns off and the system begins tracking the satellite again (or enters Search mode to find the satellite). 54-0198 Guide to Operation 6 Using the MCU Interface All TracVision G8 operations are controlled and monitored using the MCU. An LCD display shows configuration data and three buttons enable you to perform menu-driven tasks. Figure 4 MCU Front Panel LCD Display Tracking Sat A Menu Sat B Buttons During the TracVision G8 installation process, the satellite selections should have been configured to your specifications as detailed in the Guide to Technical Information. Once the system is installed and functioning properly, the system will function automatically. However, there may be instances in which you need to access certain settings or diagnostic tools via the MCU interface. To assist you, KVH has provided the following information resources: Quick Reference Guide: The quick reference guide on the inside front cover of this manual illustrates the main display and the overall menu structure, allowing you to easily and quickly navigate among the MCU menus. Section 3 in the Guide to Technical Information: Section 3, “Using the MCU Interface,” on page 57 of the Guide to Technical Information provides a detailed explanation of every menu option and system configuration setting. These menus should, for the most part, be accessed by authorized technicians. The following are the most commonly used menu functions: Menu Function Purpose Install Satellite Install a satellite to track 62 Set Sleep On/Off Turn Sleep Mode on or off 69 Set Brightness Adjust the MCU display’s brightness 81 54-0198 See Page: 9 Guide to Technical Information Guide to Technical Information This guide explains how to install, troubleshoot, and maintain the TracVision G8 system. For complete operating instructions, please refer to the Guide to Operation at the front of this manual. Contents 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 3 Using the MCU Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 54-0198 11 Introduction 1 – Introduction This section provides a basic overview of the TracVision G8 system. It explains how the system works and describes the function of each component. Contents 54-0198 1.1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 1.2 System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 1.3 Materials Provided with the TracVision G8 . . . . . . . . . . . . . . . . . .18 13 Introduction 1.1 System Overview A complete satellite TV system, illustrated in Figure 1-1, includes the TracVision G8 antenna unit connected to the Master Control Unit (MCU), a satellite TV receiver (integrated receiver/decoder, or IRD), and a television set. While all basic programming and first-level diagnostic functions are available through the MCU, a laptop computer can be used to conduct advanced diagnostics. System specifications are provided in Appendix A on page 123. Figure 1-1 TracVision G8 System Diagram TracVision G8 Antenna TracVision G8 systems equipped with linear quad LNBs (used in Mexico and Europe) can be connected to four receivers using four RF cables. 9-36 VDC 90 Watts Options Purchased Separately Master Control Unit (MCU) Power/Data PC Diagnostics Receiver 1 TV 1 Receiver 2 TV 2 RF RF Satellite Compatibility The TracVision G8 satellite antenna is fully compatible with Digital Video Broadcasting (DVB) satellites, as well as DIRECTV‘s Digital Satellite Service (DSS) satellites. In-motion Tracking The TracVision G8 uses a state-of-the-art actively stabilized antenna system. The antenna’s built-in global positioning system (GPS) allows the system to calculate the precise azimuth and elevation to the satellite from your vessel’s current location, ensuring the shortest possible satellite acquisition time. Once the satellite is acquired, the antenna gyros continuously measure the heading, pitch, and roll of your vessel and send commands to the antenna motors to keep the antenna pointed at the satellite at all times. 54-0198 TracVision 15 TracVision G8 Owner’s Manual - Guide to Technical Information Satellite Library TracVision G8’s default satellite pairs are: N. America (US DIRECTV): DSS_101 & DSS_119 Europe: ASTRA1 & HOTBIRDWB Mexico (Sky Mexico): PAS_9 & NONE Your TracVision G8 includes a pre-programmed library of TV satellites from around the world. When configuring the TracVision G8, you may choose a pair of satellites from the library to be active in the system and with your receiver. If the satellite service you wish to receive is not listed in the satellite library, you may add two additional satellites of your choice to the library. North America Any two of the North American satellites listed below can be paired together, as long as the satellites are within range of the antenna (standard circular dual LNB required): L. America (DIRECTV LA): GALAXY3CN & NONE • DSS_72 • Echo_110 • DSS_101 • Echo_119 • DSS_110 • Echo_148 • DSS_119 • Expressvu • Echo_61 • ExpressTV Europe Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna (linear quad LNB/feed tube assembly required): • Astra1 • Sirius • Astra2N • Thor • Astra2S • Arabsat • Hispasat • Nilesat • HotbirdWB • Turksat • Hotbird • Eutel_W3A Mexico In Mexico, select the satellite listed below for Sky Mexico service (linear quad LNB/feed tube assembly required). • 16 PAS_9 54-0198 Introduction Latin America In Latin America, choose one of the satellites listed below for DIRECTV Latin America (DLA) service (DLA circular dual LNB required). • Galaxy3CN • Galaxy3CS Australia In Australia, you can pair together the two satellites listed below (Linear quad LNB/feed tube assembly required). • 1.2 Optus_B1 • Optus_B3 System Components Your TracVision G8 system includes the following components: Antenna Unit The antenna unit houses the antenna positioning mechanism, low noise block converter (LNB), GPS, and three-axis sensor within a molded ABS radome. Systems equipped with the linear quad LNB include a skew control mechanism that automatically adjusts the LNB’s skew to account for regional changes and different satellite services. Power, signal, and control cabling from belowdecks units are connected to the antenna at the rear of the baseplate. Master Control Unit (MCU) The MCU is the user interface, providing access to the system and its functions through an LCD and three buttons. The MCU also serves as the system’s junction box, allowing the system to use ship’s power, and supply and receive data to/from the TracVision G8. The MCU can accept any power input between 9 and 36 volts DC; its power supply provides power to the antenna and galvanically isolates the TracVision G8 system. Satellite TV Receiver (IRD) – Sold Separately The receiver (purchased separately) receives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. Please refer to the user’s manual provided with your selected receiver for complete operating instructions. 54-0198 Before you can start watching satellite TV using your TracVision antenna, you will need to activate your receiver. Refer to Section 2.6, “Activating/Programming the Receiver,” on page 40 for details. 17 TracVision G8 Owner’s Manual - Guide to Technical Information 1.3 Materials Provided with the TracVision G8 Table 1-2 lists the components and materials in the TracVision G8 shipping carton. Table 1-2 TracVision G8 Packing List For a list of items supplied in the kitpack, see Table 2-3 on page 22. Component KVH Part No. Antenna unit 02-1262-01† 02-1262-03†† 02-1262-04††† 02-1262-05†††† Master control unit (MCU) 02-1265 Installation kitpack 72-0127 Data/power cable, 100 ft. (30 m) 32-0744-0100 TracVision G8 Owner’s Manual 54-0198 † †† ††† †††† 18 Standard circular dual LNB (configured for North America) DLA circular dual LNB (configured for DIRECTV Latin America) Linear quad LNB (configured for Europe) Linear quad LNB (configured for Sky Mexico) 54-0198 Installation 2 – Installation This section explains how to install, configure, and test the TracVision G8 system. Follow the simple procedures in this section sequentially to ensure a safe and effective installation. Contents 54-0198 2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 2.2 Mounting the TracVision Antenna . . . . . . . . . . . . . . . . . . . . . . . . .26 2.3 Connecting the Receiver(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 2.4 Wiring the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 2.5 Mounting the MCU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 2.6 Activating/Programming the Receiver . . . . . . . . . . . . . . . . . . . . . .40 2.7 Installing Satellites Using the MCU . . . . . . . . . . . . . . . . . . . . . . . .42 2.8 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . . . .54 19 Installation 2.1 Planning the Installation Who Should Install the TracVision G8? KVH recommends that a KVH-authorized technician install the TracVision G8 system. Installers should have experience installing electronic equipment on a vessel. Materials and Equipment Required for Installation Before you begin installing the TracVision G8 system, you need to verify that you have all of the following tools and materials: • Electric drill and 1⁄2" (13 mm) drill bit • 17 mm socket wrench and 9⁄16" open-end wrench • Flat head and Phillips screwdrivers • Light hammer; center punch; tape; scriber/pencil • Wire strippers • A PC with KVH Flash Update Wizard or Windows HyperTerminal installed • Quick-tripping circuit breaker or fuse rated for 15 amps • RG-11 or RG-6 cable(s) with F-type connectors (refer to Table 2-1 to determine the number of RF cables needed) Table 2-1 Number of RF Cables to Connect to the Antenna Connecting to: # RF Cables System with Circular Dual LNB One receiver 1 Two receivers 2 Two or more receivers 2* Plan the entire installation before proceeding! Take into account antenna unit placement, cable running distances between units, and accessibility to the equipment after installation. If you are prewiring the system, be sure to route the N-type connector end of the data/power cable to the antenna location and the F-type connector end to the belowdecks MCU (see Figure 2-7 on page 28). RG-11 or RG-6 cable with F-type connectors is required for all RF wiring. Use of any other cable will result in degraded performance. Use RG-6 cable for distances up to 75 ft (23 m); use RG-11 cable for distances greater than 75 ft (23 m). The KVH warranty does not cover degraded performance due to improper wiring. System with Linear Quad LNB One receiver 1 Two receivers 2 Three receivers 3 Four receivers 4 More than four receivers 4* * Multiswitch required. Follow manufacturer’s guidelines. 54-0198 You may want to connect four RF cables to the antenna in all cases. That way, if a receiver is added (or the system is converted from North American to European use) in the future, no additional RF cables will need to be run. 21 TracVision G8 Owner’s Manual - Guide to Technical Information • Power cable to connect the MCU to ship’s power (Table 2-2 provides proper gauge and length specifications for a 12V supply. The system will not work if the MCU receives less than 9V). Table 2-2 Recommended Power Cable Specifications Cable Length Cable Gauge to 40 ft (12 m) 12 AWG (1.5 mm2) up to 70 ft (21 m) 10 AWG (2.5 mm2) Kitpack Contents The kitpack packaged with your system contains hardware and other materials that will be needed to complete the installation. Ensure that the kitpack contains all of the items listed below. Table 2-3 Kitpack Contents 22 Part Part # Qty. M10 x 1.5 x 50 mm hex head bolts 14-0342-50 4 M10 flat washers 14-0344-10 4 M10 lock washers 14-0343-10 4 M4 x 0.7 x 8 mm pan-head Phillips screws 14-0075-08 6 Plastic screw covers 19-0088 8 Rear logo plate 20-0885-02 1 Power connector plug 23-0497-02 1 Receiver ground cable 32-0583-50 1 PC cable (for diagnostics) 32-0628-06 1 PC cable gender changer 23-0517-09 1 Flush mount MCU bracket 20-0667 1 Velcro self-adhesive backings 19-0146 4 Velcro washers 19-0147 4 #4-24 thread-forming screws 14-0150-06 4 Tie-wraps 22-0006 5 #8 type A screws 14-0047-08 4 #8 lock washers 14-0038 4 #6-32 x 1⁄2" pan head screws 14-0029-08 2 54-0198 Installation Table 2-3 Kitpack Contents (continued) Part Part # Qty. #6 flat washers 14-0024 2 Small Ferrite Coil 29-0088 1 Large Ferrite Coil 29-0090 1 F-type connector 23-0213 1 Choosing Component Locations When choosing component locations, first keep in mind accessibility and cable lengths between units. For example, since the data/power cable is 100 ft (30 m) long, the MCU must be located within 100 ft (30 m) of the antenna. The major considerations in locating system components are noted below. Choosing the Best Location for the TracVision Antenna There are several factors to consider when choosing the location for the TracVision antenna. • Since the TracVision antenna requires a clear view of the sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around. The less blockage, the better the system performs. • Keep the antenna clear of any obstructions above decks. The antenna requires a -15º to +85º look angle to receive satellite signals. Figure 2-1 Antenna Blockage Blocked! TracVision Antenna Mast Vessel Platform 54-0198 23 TracVision G8 Owner’s Manual - Guide to Technical Information • To minimize tracking errors, place the antenna unit as close as possible to the intersection of the vessel’s foreand-aft centerline and midships. In addition, do not mount the antenna too high off the water (limit height above the waterline to less than half the vessel length). • The mounting surface should be flat and strong enough to carry the complete assembly (85 lbs/ 38.6 kg). To prevent warpage to the antenna baseplate, make sure that the mounting surface is rigid so that it cannot flex when the vessel vibrates. If necessary, add a strength member to the mounting site to stiffen it. • Be sure to account for the height and base dimensions (see Figure 2-2 on the following page). Also be sure to leave enough space outside the access hatch to allow a technician to remove the hatch screws and perform maintenance through the hatch. • Maintain at least four feet (1.3 m) separation between the antenna and any magnetized materials, large ferrous masses, cranes, engines, derricks, other antennas, cables carrying high amperage direct current, or battery banks. Take extra care when mounting the antenna on a steel vessel; use an aluminum, brass, plastic, or wood (NOT steel or iron) platform to position the antenna at least four feet (1.2 m) above and six feet (1.8 m) away from the steel surface. • Be alert for devices that change their magnetic characteristics when in use, such as CRTs (computer and TV screens), radar magnetrons, electric winches, loudspeakers, windshield wipers, and other devices with DC motors. The antenna’s internal sensor cannot compensate for changing magnetic fields created by these devices. Radar Concerns The TracVision antenna must be kept out of line with nearby radars, as their energy levels (from both the main beam and its side lobes) may overload the antenna’s front-end circuits. In an ideal installation, the antenna is mounted four feet (1.2 m) above and four feet (1.2 m) away from the radar (measured from the center of the antenna dome to the center of the radar). The best placement for the TracVision antenna is above the radar. However, if there will be a significant horizontal separation between the radar and TracVision dome (i.e., at least 8 to 10 feet (2.4 to 3 meters)), the TracVision antenna can be placed below the radar as there will be little chance of signal blockage. 24 54-0198 Installation Figure 2-2 Antenna Unit Dimensions 38.86" (987 mm) The radome exterior is treated with a special finish selected for compatibility with the dome material and transparency to the satellite signals. Application of additional paints or finishes WILL degrade performance, potentially beyond acceptable limits. Access Hatch 17" (432 mm) 35" ( 889 mm) 4x .50" (4x 13 mm) 12" (305 mm) 6" (152 mm) 6" (152 mm) 12" (305 mm) A full-size template of the baseplate mounting holes has been provided at the back of this manual. FWD Choosing the Best Location for the MCU • The MCU should be mounted in a dry location, allowing enough room at the back for connecting system cables. Also be sure to mount the MCU in a well-ventilated area to prevent overheating, which will damage the system. • The MCU should be placed so that the LCD display is visible and the buttons are accessible to the user. • The MCU is not susceptible to magnetic interference and does not need to be mounted on a level surface. 54-0198 Four small holes have been drilled into the bottom of the baseplate to ensure that any moisture that enters the antenna unit is able to drain. Be sure these drain holes do not become blocked. 25 TracVision G8 Owner’s Manual - Guide to Technical Information 2.2 Mounting the TracVision Antenna To mount the antenna to the vessel, follow the steps below. 1. Make sure that you have chosen a suitable mounting location based upon the guidelines in “Choosing the Best Location for the TracVision Antenna” on page 23. For the antenna to work properly, the “Forward” arrow MUST be parallel with the vessel’s centerline and pointed toward the bow. 2. Using the template provided at the back of this manual or the dimensions shown in Figure 2-3, lay out the four mounting bolt holes. Make certain that the “Forward” arrow is parallel with the vessel’s centerline and pointed toward the bow. Figure 2-3 Antenna Mounting Holes Layout Baseplate Footprint 17" ( 432 mm) 6" (152 mm) FWD A full-size template of the baseplate mounting holes has been provided at the back of this manual. 12" (305 mm) 4 x 0.5" (4 x 13 mm) 6" (152 mm) 12" (305 mm) 3. Drill the four 1⁄2" (13 mm) bolt holes following the layout in Step 2. 4. If mounting the antenna on a deck: Mark a location aft of the antenna for the cable access hole. The hole must be large enough to accommodate the data/power cable and all required RF cables (see Table 2-1 on page 21 to determine the number of RF cables required). Cut out the access hole and smooth the edges of the hole to protect the cables. 5. Remove the antenna unit from its shipping carton. 26 54-0198 Installation 6. Remove the eight screws securing the radome to the baseplate. Carefully lift the radome straight up until clear of the antenna assembly and set it aside in a safe place. If you bring the radome topside, secure it with a lanyard to prevent it from falling overboard. 7. Remove the tie-wrap securing the MCU/kitpack box to the antenna baseplate. Remove the box. Figure 2-4 MCU/Kitpack Box Tie-wrap 8. Inspect the antenna unit for any signs of shipping damage. 9. Position the baseplate assembly in place over the mounting holes, with the baseplate’s connectors (shown in Figure 2-5) facing the stern. Ensure that all mounting holes line up and make any necessary adjustments. Figure 2-5 Location of Baseplate Connectors Connectors 54-0198 27 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-6 Baseplate Connectors RF3 RF2 RF1 RF4 Data/Power 10. Connect the N-type connector end of the data/power cable to the baseplate, as shown in Figures 2-7 and 2-8. Figure 2-7 Data/power Cable Connectors To MCU To Antenna F-type Connector N-type Connector Figure 2-8 Connecting the Data/Power Cable Be sure to properly align the data/power cable with the baseplate connector before tightening. Connecting the cable at an angle may damage the cable’s center tines. 28 54-0198 Installation 11. Using a 9⁄16" wrench, connect the RF cable(s) from belowdecks to the baseplate. If you connect more than one RF cable, label both ends of each RF cable to match its antenna baseplate connector (RF1, RF2, RF3, or RF4). Figure 2-9 shows an RF cable connected to the RF1 connector. Do NOT use teflon gel on the cable fittings as it reduces signal strength at higher frequencies. Figure 2-9 Connecting the RF1 Cable RF3 RF1 RF2 RF4 12. Route the other ends of the data/power and RF cables belowdecks (if mounting the antenna to the deck, route the cables into the cable access hole that you cut out in Step 4). 13. Place the rear logo plate over the cables, so that each cable exits the proper opening (see Figure 2-10). Using the six M4 screws supplied in the kitpack, attach the logo plate to the baseplate as shown in Figure 2-10. Figure 2-10 Attaching the Logo Plate M4 Screw 54-0198 29 TracVision G8 Owner’s Manual - Guide to Technical Information 14. Place the antenna baseplate over the mounting holes drilled in the foundation, ensuring the connectors face the stern. 15. At each of the four baseplate mounting holes, place an M10 lock washer and flat washer on an M10 bolt and insert the bolt into the hole from below, as shown in Figure 2-11. Tighten all four bolts securely until the four feet are bottomed against the mounting surface. Figure 2-11 Bolting the Antenna Unit to the Deck (Side View) 10 mm max. Antenna Unit Base Ensure the mounting screws do not extend further than 0.4" (10 mm) into the antenna baseplate. Inserting the screws any further will damage the antenna. Deck M10 Flat Washer M10 Lock Washer M10 x 50 mm Bolt 16. Unfasten the tie-wrap securing the antenna frame to the sensor bracket (release the tab using a flat-head screwdriver). Save the tie-wrap in case the antenna needs to be reshipped someday. Figure 2-12 Antenna Frame Shipping Restraint Sensor Bracket Frame Tie-wrap 30 54-0198 Installation 17. Reinstall the radome. Secure in place with the eight screws you removed in Step 6. Install a protective plastic screw cap from the kitpack over each screw. 2.3 Connecting the Receiver(s) Connecting the RF Cable(s) Each RF cable must be an RG-11 (75 ohms) or RG-6 (75 ohms) cable fitted with F-type connectors. The RF cables should already be connected to the antenna baseplate (see Step 11 of Section 2.2, “Mounting the TracVision Antenna,” on page 29). The following sections explain how to connect the RF cable(s) to your satellite TV receiver(s). To connect the TracVision antenna to your receiver(s), choose one of the following configurations (based on the number of receivers you will connect to the antenna): Option 1 - Connecting One Receiver Option 2 - Connecting Two Receivers Option 3 - Connecting Three or More Receivers Option 1 - Connecting One Receiver One end of the RF cable should already be connected to the RF1 plug on the TracVision antenna. Connect the other end of the RF1 cable to the receiver plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN.” Before you connect an RF cable to a receiver, turn on the receiver and TV and verify that there is no AC voltage present on the receiver’s input connector, measured between center conductor and shield. If AC voltage is present on the connector, DO NOT connect the RF cable until you have corrected the problem. This is a potentially dangerous condition that will damage the antenna’s electronics. Option 2 - Connecting Two Receivers Two RF cables should already be connected to the RF1 and RF2 plugs on the TracVision antenna. Connect the other ends of these RF cables to the plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN” on both receivers. The receiver that is connected to the RF1 cable controls which satellite the antenna is tracking. This is the master receiver. The receiver connected to RF2 can select different channels on that satellite but not change the satellite selection itself. 54-0198 31 TracVision G8 Owner’s Manual - Guide to Technical Information Option 3 - Connecting Three or More Receivers (System Equipped with Circular Dual LNB) To connect three or four receivers to the TracVision antenna, you will need to install an active multiswitch (Channel Master model 6214IFD or equivalent) between the antenna and the receivers. Two RF cables should already be connected to the RF1 and RF2 plugs on the TracVision antenna. Figure 2-13 shows a typical wiring arrangement for three or four receivers. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet. Figure 2-13 Single Multiswitch Installation (Circular Dual LNB System) RF1 RF2 DC Power The use of an active multiswitch will interfere with the 22 KHz tone sent by DIRECTV DSS Plus™ receivers to the antenna. As a result, the antenna will not receive the signal to change satellites when you change channels using your DIRECTV DSS Plus remote. DC In RHCP +13v VHF/UHF LHCP +18v Multiswitch Out 1 Receiver #1 Out 2 Receiver #2 Out 3 Receiver #3 Out 4 Receiver #4 1. Connect the RF cable labeled "RF1" to the multiswitch input labeled "LNB RHCP +13V.” 2. Connect the RF cable labeled “RF2” to the multiswitch input labeled "LNB LHCP +18V.” 3. Connect the multiswitch outputs to individual receiver inputs. Use RG-11 or RG-6 cable with F-type connectors for all RF connections. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent). 32 54-0198 Installation Multiple Multiswitch Installation If you need to connect more than four receivers to the TracVision antenna, you may carry out a multiple multiswitch installation, as shown in Figure 2-14. Figure 2-14 Multiple Multiswitch Installation (Circular Dual LNB System) RF1 RF2 RF Splitters/ Power Dividers DC Power DC In RHCP +13v VHF/UHF LHCP +18v Multiswitch Out 1 Receiver #1 Out 2 Receiver #2 Out 3 Receiver #3 DC Power Out 4 Receiver #4 DC In RHCP +13v VHF/UHF LHCP +18v Multiswitch Out 1 Receiver #5 54-0198 Out 2 Receiver #6 Out 3 Receiver #7 Out 4 Receiver #8 33 TracVision G8 Owner’s Manual - Guide to Technical Information Option 3 - Connecting Three or More Receivers (System Equipped with a Linear Quad LNB) Systems equipped with a linear quad LNB have four RF outputs that can be connected to individual receivers. Connecting Three or Four Receivers To connect a third receiver, a third RF cable should already be connected to the RF3 plug on the TracVision antenna. Connect the other end of the RF3 cable to the plug labeled “LNB,” “ANT/SAT,” or “SATELLITE IN” on the third receiver. To connect a fourth receiver, use the fourth RF cable, which should already be connected to the RF4 plug on the antenna. Connecting More than Four Receivers To connect more than four receivers, you will need to install an active multiswitch that generates a 22 KHz tone (for example, Spaun models 5602NF or 5802NF). Connect the multiswitch unit in accordance with the manufacturer’s instructions. Figure 2-15 shows an example of a European multiswitch configuration. Figure 2-15 Multiswitch Installation (Linear Quad LNB System) RF4 RF3 RF4 RF2 RF3 RF2 RF1 RF1 RF cables supplied by customer Vert. Hor./mod. Vert./mod. 5-50 kHz Hor. Active Multiswitch Out 1 Receiver #1 34 Receiver #2 Out 2 Out 3 Receiver #3 Out 4 Receiver #4 Out 5 Receiver #5 Out 6 Out 7 Receiver #6 Out 8 Receiver #7 Receiver #8 54-0198 Installation 2.4 Wiring the MCU All other wiring for the TracVision system connects at the rear panel of the MCU. For the TracVision system to work properly, you must connect the following cables to the MCU: • Antenna data/power cable • Vessel power cable Figure 2-16 shows the MCU’s rear panel connectors. Refer to this figure when wiring components to the MCU. Figure 2-16 MCU Rear Panel +- Antenna Data/Power Maintenance Port (for PC diagnostics) Fuse Vessel Power MCU Ground Wire RF PCB Software Flashing Port (technician’s use only) Connecting the Antenna Data/Power Cable Connect the antenna data/power cable to the data/power connector on the MCU’s rear panel (see Figure 2-16). Do not overtighten; finger-tight is sufficient. 54-0198 35 TracVision G8 Owner’s Manual - Guide to Technical Information Connecting Vessel Power and the MCU Ground Wire Short circuits may result in severe electrical shock or burns. Turn off vessel power and test the circuit to ensure that no power is present before connecting any power cables. Do NOT reapply power until all system wiring is completed. Before connecting the power cable, turn off vessel power and test the circuit to ensure that no power is present. KVH recommends a 12 VDC (5 amps) or a 24 VDC (2.5 amps) power input to the TracVision G8 (supplying not less than 9 VDC at the MCU). Power supplied to the TracVision G8 MUST NOT exceed 36 VDC or the TracVision power supply will suffer serious damage! The TracVision G8 system requires a 9-36 VDC power input. Since it does not have a dedicated power control (ON/OFF switch), a quick-tripping circuit breaker or fuse should be installed between vessel power and the MCU. Circuit overload protection should be rated for 15 amperes. For recommended power cable specifications, refer to Table 2-2 on page 22. A power connector plug has been supplied in the kitpack to make connecting power to the MCU a snap. To connect vessel power and the ground wires, follow the steps below. 1. A large ferrite coil is supplied in the kitpack to help reduce conducted emissions from the vessel power cable. This ferrite coil needs to be installed for the system to comply with CE standards. To install the ferrite coil, make two loops in the vessel power cable and clamp the ferrite coil around the loops (see Figure 2-17). The cable, with both positive and negative wires, must pass through the ferrite coil three times to be effective. Figure 2-17 Large Ferrite Coil Clamped onto Vessel Power Cable 36 54-0198 Installation 2. Find the power plug provided in the kitpack and insert your vessel power wires into the plug’s (+) and (-) terminals (see Figure 2-18). Figure 2-18 Power Plug 3. Secure the wires in place by tightening the plug’s terminal screws. 4. After inserting and securing the wires, tug gently to ensure that the connections are solid. Also make certain that the wire insulation is not pinched in the connector. 5. Plug the power connector plug into the power jack on the MCU’s rear panel (see Figure 2-16 on page 35). 6. Secure the plug in place with the two retaining screws. 7. The MCU has a ground wire preattached to one of its retaining screws (see Figure 2-19). Be sure to connect this wire to a suitable ground. Figure 2-19 MCU Ground Wire 54-0198 37 TracVision G8 Owner’s Manual - Guide to Technical Information 2.5 Mounting the MCU Mount the MCU using either of the following options: Option 1 - Velcro Fastening on a Horizontal Surface Option 2 - Flush-mounting The following sections describe how to mount the MCU for both of these options. Option 1 - Velcro Fastening on a Horizontal Surface 1. Choose a location based upon the guidelines in “Choosing the Best Location for the MCU” on page 25. 2. Remove the four squares of Velcro fabric from the kitpack. Clean the bottom of the housing with a mild detergent and water to remove oils, etc. Peel the protective backing from the squares and apply them to the bottom of the housing at each of the four corners (see Figure 2-20). Figure 2-20 Mounting the MCU with Velcro Attachments Fabric Strips Hook Disks 3. Position the four Velcro hook disks where the MCU will be mounted. Drill screw holes for the disks and secure in place with the #4-24 screws supplied in the kitpack. 4. Press the MCU firmly into place so that the loop material engages the hook disks. 38 54-0198 Installation Option 2 - Flush-mounting 1. Choose a location based upon the guidelines in “Choosing the Best Location for the MCU” on page 25. 2. A template has been provided in Appendix B on page 125 as a guide to mark and cut the proper hole for the flush mount bracket. Cut the hole and make certain the bracket and MCU will fit easily. 3. At the two holes in the bottom of the MCU, place a #6 flat washer on a #6-32 screw and insert the screw into the hole from below, as shown in Figure 2-21. Do not tighten the screws yet; just a few turns is sufficient. Figure 2-21 Securing the MCU to the Flush Mount Bracket #6-32 x 1/2" Pan-head Screw and Flat Washer (x2) 4. Slide the flush mount bracket backward onto the MCU until the two notches meet the screws as shown in Figure 2-21. 5. Tighten the screws to secure the MCU to the bracket. 6. Insert the MCU and bracket into the mounting hole and secure the unit to the mounting surface with the #8 (black) screws and #8 washers supplied in the kitpack. 54-0198 39 TracVision G8 Owner’s Manual - Guide to Technical Information 2.6 Activating/Programming the Receiver Before it can be used, your satellite TV receiver must be activated and/or programmed, as described below. DIRECTV Activation KVH makes it easy to activate a DIRECTV receiver. Just call KVH at 1-888-584-4163 and select the TracVision Product Activation Department (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). DISH Network Activation To activate a DISH Network receiver, please call DISH Network directly at 1-800-333-DISH (3474). Other Receiver Activations Please refer to the user manual that accompanied your receiver for activation instructions. Programming European or Australian Receivers Before the TracVision G8 system can be used in Europe or Australia, the receiver must be programmed to receive signals from the selected DVB satellite services. Programming is conducted using menu selections displayed on the TV screen. Please refer to your receiver owner’s manual for specific instructions. Table 2-4 provides some key data for use when programming the receiver. Table 2-4 Key Receiver Settings 40 Configuration Item Setting Antenna Alternative 1 DiSEqC 1 Antenna Alternative 2 DiSEqC 2 LNB Frequency Universal 54-0198 Installation It is also important that the receiver’s settings for Antenna Alternatives 1 and 2 match the MCU’s installed satellite settings as follows: • Antenna Alternative 1 = Satellite A • Antenna Alternative 2 = Satellite B Section 2.7, “Installing Satellites Using the MCU,” on page 42 provides details on the satellite installation process. Programming DSS Plus receivers If you are using multiple DSS Plus receivers and intend to shift from one satellite to another, only one of the receivers can be configured as a two-satellite receiver. All other receivers must be configured as one-satellite receivers. The two-satellite receiver will determine which satellite the antenna is tracking while the other receivers can watch any channels available via that satellite. Refer to your receiver owner’s manual for complete details on this process. 54-0198 If you use an active multiswitch to connect three or more receivers, the multiswitch will interfere with the 22 KHz tone sent by DIRECTV DSS Plus™ receivers to the antenna. As a result, the antenna will not receive the signal to change satellites when you change channels using your DIRECTV DSS Plus remote. You will need to use the MCU buttons to change satellites. 41 TracVision G8 Owner’s Manual - Guide to Technical Information 2.7 TracVision G8’s default satellite pairs are: N. America (US DIRECTV): DSS_101 & DSS_119 Europe: ASTRA1 & HOTBIRDWB Mexico (Sky Mexico): PAS_9 & NONE Installing Satellites Using the MCU The TracVision G8 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of various satellites. It also has two open slots that you may use to program two additional satellites of your choice. North America Any two of the North American satellites listed below can be paired together, as long as the satellites are within range of the antenna (standard circular dual LNB required): L. America (DIRECTV LA): GALAXY3CN & NONE • DSS_72 • Echo_110 • DSS_101 • Echo_119 • DSS_110 • Echo_148 • DSS_119 • Expressvu • Echo_61 • ExpressTV Europe Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna (linear quad LNB/feed tube assembly required): • Astra 1 • Sirius • Astra 2N • Thor • Astra 2S • Arabsat • Hispasat • Nilesat • Hotbird WB • Turksat • Hotbird • Eutel_W3A Mexico In Mexico, select the satellite listed below for Sky Mexico service (linear quad LNB/feed tube assembly required). • 42 PAS_9 54-0198 Installation Latin America In Latin America, choose one of the satellites listed below for DIRECTV Latin America (DLA) service (DLA circular dual LNB required). • Galaxy3CN • Galaxy3CS Australia In Australia, you can pair together the two satellites listed below (Linear quad LNB/feed tube assembly required). • Optus_B1 • Optus_B3 The satellites listed in TracVision G8’s preprogrammed satellite library will be sufficient for most users. However, if you wish to install one or two satellites that are not in the library, skip to “Programming User-defined Satellites” on page 45. After configuring these user-defined satellites, return to the satellite installation process in “Installing Your Selected Satellites” below. Installing Your Selected Satellites To install your selected satellites as Satellite A and Satellite B, follow the steps below. 1. Apply power to the MCU. 2. Following the startup sequence, press the center button to bring up the “Install Satellite?” screen. Figure 2-22 Install Satellite Screen Install Satellite? Enter Next Return 3. Follow the process shown in Figure 2-23 on the following page to install your selected satellites. At the end of the process, be sure to press the YES button to restart the antenna. 54-0198 Section 3, “Using the MCU Interface,” provides complete details on the use of the MCU menus, including complete antenna control details in “Control Antenna Mode” on page 67. 43 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 2-23 Install Satellite Pair Process Install Satellite? Enter Next Return Proceed to "Restarting the Antenna" Install A Yes Next Cancel Selecting NEXT will cycle the display through all available satellites. Install B Yes Next Cancel Installing sats Please wait Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE. Refer to Tables 2-5 and 2-6 for available North American and European satellite pairs. and installed Restart antenna? Yes No Restart Antenna System 44 54-0198 Installation Programming User-defined Satellites The TracVision G8 satellite library has the capacity for two userdefined satellites in case you want to track a satellite that is not currently preprogrammed in the library. User-defined satellites can only be configured via the MCU’s maintenance port. To configure a user satellite, information about the satellite must be provided, including: • Satellite name • Satellite position (longitude) • Transponder information for each of the following polarizations/frequencies: - vertical high - vertical low How to tell the difference between High and Low bands: - horizontal high High: 11.700 - 12.750 GHz - horizontal low Low: 10.700 - 11.700 GHz OR - right - left • Transponder information includes: - frequency - symbol rate - FEC code - network ID (in hexadecimal format) This information can be obtained from your satellite service provider or from a number of sites on the Internet, such as www.satcodx.com. 54-0198 For your reference, the satellite configuration information for the predefined satellites is available on our web site at www.kvh.com/ footprint. 45 TracVision G8 Owner’s Manual - Guide to Technical Information Connecting a PC to the MCU Maintenance Port You can download the latest KVH Flash Update Wizard at www.kvh.com/wizard. To program your user-defined satellites into the TracVision G8 satellite library, you need to connect a PC to the MCU’s maintenance port. This procedure requires either the KVH Flash Update Wizard or Windows HyperTerminal. Use the settings appropriate to your application and follow the steps below. 1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on your PC (a 9-pin/25-pin connector adapter may be needed for some PCs). If your computer does not have a DB9 serial COM port, you can use the following USB-to-RS232 adapter: Figure 2-24 MCU Maintenance Port IOGear part number GUC232A (visit www.iogear.com) Maintenance Port 2. If you are using HyperTerminal, open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update Wizard, doubleclick the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen. 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, recheck your connections and setup. 46 54-0198 Installation Entering User-defined Satellite Data Enter the following antenna commands to configure your userdefined satellites. If you’re using HyperTerminal, type the command in the HyperTerminal window then press Enter. If you’re using the KVH Flash Update Wizard, type the command in the “Command” box, then press Enter. 1. Enter the SATCONFIG parser command as follows: Command: SATCONFIG,USERX,YYY,Z,D,L ( indicates press the Enter key) Where: X = 1 (USER1 satellite) or 2 (USER2 satellite) YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A, 2 = DSS-B, 3 = DVB) L = LNB polarization (C = circular, L = linear) Function: configures one of the user-configurable satellites with the longitude provided Response: if valid entry, echoes the input data if invalid entry, returns error message 2. Type @DEBUGON to enter DEBUG mode. 3. Enter the satellite’s transponder information as follows: Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D Where: @SATCONFIG = directs data to the RF Board X = satellite location (A = USER1, B = USER2) N = satellite table # (98 = USER1, 99 = USER2) F = frequency in MHz (either 00000 or within the range 10700 - 12700) S = the satellite transponder symbol rate in Mbit/second (01000 - 29999) C = the FEC code (e.g., 12, 23, 34, 56, 67, 78) ID = the satellite network ID in hexidecimal format (0x####) P = the LNB polarization (v = vertical, h = horizontal, r = right, l = left) B = the LNB down conversion frequency (l = low, h = high, G = Latin America, U = USA) D = decoding type (1 = DSS-A, 2 = DSS-B, 3 = DVB) 54-0198 47 TracVision G8 Owner’s Manual - Guide to Technical Information 4. Repeat Step 3 for each of the following transponder categories: • vertical high • vertical low • horizontal high • horizontal low right • left OR • TracVision G8 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows: Transponder Data Default Value Frequency 00000 Symbol Rate 27500 FEC Code the same value as provided for those transponders with data Network ID 0x0000 Polarity and Band whichever combinations are not already provided 5. Type ZAP to restart the antenna. 6. If you need to configure a second user-defined satellite, repeat this procedure starting with Step 1 to enter data for the USER2 satellite. You have now added your user-defined satellite(s) to the system’s satellite library. If you want the antenna to track one or both of these user-defined satellites, you need to install it. To install a satellite, you can use either the MCU, as described in “Installing Your Selected Satellites” on page 43, or you can use the SATINSTALL command, as described on the following page. 48 54-0198 Installation 1. Type HALT to put the antenna in Idle mode. 2. Enter the SATINSTALL parser command as follows: Command: SATINSTALL, , Where: = the name of your choice for Satellite A (for example: USER1) = the name of your choice for Satellite B (for example: USER2) If you only want to install and track one satellite, enter NONE as the name of Satellite B. 3. Once you’ve assigned satellites as Satellite A and Satellite B, you need to tell the antenna which of the two satellites it should initially acquire and track. This step should be performed the first time a satellite is selected, allowing the system to download the channel guide. To do so, enter the following parser command: Command: @L,A or B Where: A = track Satellite A B = track Satellite B 4. Type ZAP to restart the antenna. European systems only: If DiSEqC is active on your receiver, once the antenna restarts, the antenna starts tracking the satellite currently selected by the receiver, overriding the @L command. Examples of the user-defined satellite configuration process are provided for reference in the next two sections. 54-0198 49 TracVision G8 Owner’s Manual - Guide to Technical Information An Example of Configuring a User-defined Satellite (N. America) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed. YOURSAT 123 at 122 West, DVB Decoder, Circular Polarization LNB Right Frequency 12.225 GHz Symbol Rate 20000 FEC Code 5/6 Network ID 4100(dec) = 0x1004 Frequency 12.456 GHz Symbol Rate 20000 FEC Code 5/6 Network ID 4100(dec) = 0x1004 Left Based on this information, the data entered via the PC would look like this: SATCONFIG,USER1,122,W,3,C @DEBUGON @SATCONFIG,A,98,12225,20000,56,0x1004,R,U,3 @SATCONFIG,A,98,12456,20000,56,0x1004,L,U,3 @SAVE,A ZAP To install and start tracking the USER1 satellite, the following additional data would be entered: HALT SATINSTALL USER1,NONE @L,A ZAP 50 54-0198 Installation An Example of Configuring a User-defined Satellite (Europe) The following is an example of configuring the fictional YOURSAT 123 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed. Yoursat 123 at 7 West, DVB Decoder, Linear Polarization LNB Horizontal High Frequency 11.966 GHz Symbol Rate 27500 FEC Code 3/4 Network ID 2048 (dec) = 0x0800 Vertical High Frequency 11.823 GHz Symbol Rate 27500 FEC Code 3/4 Network ID 2048(dec) = 0x0800 Vertical Low No Data Listed Horizontal Low No Data Listed Based on this information, the data entered via the PC would look like this: SATCONFIG,USER1,7,W,3,L @DEBUGON @SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3 @SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3 @SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3 @SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3 @SAVE,A ZAP To install and start tracking the USER1 satellite, the following additional data would be entered: HALT SATINSTALL USER1,NONE @L,A ZAP 54-0198 51 TracVision G8 Owner’s Manual - Guide to Technical Information 2.8 You can download the latest KVH Flash Update Wizard at www.kvh.com/wizard. Checking Out the System Now that you’ve installed the TracVision G8, you need to verify that the system functions properly. Check the system startup sequence to ensure that the system is operating within normal parameters. To view the startup sequence, connect a PC to the MCU’s maintenance port. This procedure requires either the KVH Flash Update Wizard or Windows HyperTerminal. Use the settings appropriate to your application. If your computer does not have a DB9 serial COM port, you can use the following USB-to-RS232 adapter: 1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on the PC (a 9-pin/25-pin connector adapter may be needed for some PCs). IOGear part number GUC232A (visit www.iogear.com) Figure 2-25 MCU Maintenance Port Maintenance Port 2. If you are using HyperTerminal, open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update Wizard, doubleclick the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen. 52 54-0198 Installation 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, recheck your connections and setup. 4. After completing the review of the startup and operational routines, turn on the receiver and television and check the channels on the selected satellites. For linear quad LNB systems, check both horizontally and vertically polarized channels, if possible. A sample startup sequence has been provided in Appendix C on page 127 with the typical ranges and responses for the TracVision G8 during startup and operation. 5. When all checks are completed, shut down the system. Checking the Calibration Score Once the vessel is moving, the TracVision G8’s internal sensor calibrates itself automatically to compensate for minor magnetic distortions. Since a well-calibrated sensor is important to maintain system performance, the “calibration score” should be checked the first time the vessel is underway. See “Viewing the Calibration Score” on page 79 for details. 54-0198 Be sure to register the system for product warranty validation. When you register, you’ll also be added to our customer contact list, which will be used only to notify you of any product updates. Please refer to the Product Registration Form or visit www.kvh.com/register. 53 TracVision G8 Owner’s Manual - Guide to Technical Information 2.9 Changing Geographic Location If you move to a different geographic area, you will need to modify your TracVision G8 system to receive satellite TV signals in the new location. To begin receiving satellite signals in the new area, perform the following steps. Swap LNB/Feed Tube Assembly To receive the proper satellite signals in the new geographic location, your TracVision antenna must be equipped with the appropriate LNB/feed tube assembly for that location: Table 2-6 Required LNB or LNB/Feed Tube Assembly for New Geographic Location Moving from: Moving to: Order from KVH: North America Latin America DLA circular dual LNB North America Latin America Europe Mexico Australia Linear quad LNB/feed tube Latin America North America Standard circular dual LNB Europe Mexico Australia North America Standard circular dual LNB/feed tube Europe Mexico Australia Latin America DLA circular dual LNB/feed tube Table 2-7 lists the part numbers for ordering these various options. Table 2-7 LNB and LNB/Feed Tube Assembly Part Numbers Part Name Part Number Standard circular dual LNB 02-0870 Standard circular dual LNB/feed tube assembly 02-1282-01 DLA circular dual LNB 02-0870-01 DLA circular dual LNB/feed tube assembly 02-1282-03 Linear quad LNB/feed tube assembly* 02-1282-04 * The linear quad LNB/feed tube assembly includes a skew control mechanism that allows the antenna to automatically adjust skew for changes in region and satellite service. 54 54-0198 Installation Install New Satellites When you move to a new area, the list of available satellites changes. For details on available satellites by region and installing these new satellites, refer to Section 2.7, “Installing Satellites Using the MCU,” on page 42. Replace the Receiver In order to receive satellite TV service in your new geographic location, you will need to purchase a receiver designed for that location. You will also need to activate the receiver for a satellite TV service that is available in that region. Refer to your selected satellite TV service provider for more information. 54-0198 You may also need to replace your television when changing geographic location. In North America, your TV must support the NTSC video standard. In Europe, your TV must support the PAL video standard. 55 Using the MCU Interface 3 – Using the MCU Interface This section explains how to use all of the MCU functions. You will use the MCU to operate, control, and monitor the TracVision G8. Contents 54-0198 3.1 Startup and Self-test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 3.2 Main Display and Accessing the Main Menu . . . . . . . . . . . . . . . . .60 3.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 3.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 3.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 57 Using the MCU Interface 3.1 Startup and Self-test To turn on the TracVision G8, follow the steps below. 1. Turn on the satellite TV receiver and the television. 2. Apply operating power to the MCU. 3. Wait while the system initializes and searches for the satellite. The MCU displays the following screens during system startup: Figure 3-1 TracVision G8 Startup Screens KVH Industries, Inc. TracVision G8 Antenna initializing Sat A Menu Sat B Search mode 1 Menu Sat B Search mode 2 Sat A Menu Sat B Sat A Init RF Board Menu Sat B Sat A Sat A Init Antenna Menu Sat B Entering Tracking Sat A Menu Sat B Limit Switch Test Sat A Menu Sat B Network ID Check Sat A Menu Sat B Init Sensor Menu Sat B Tracking Sat A Menu Sat B Sat A Init Rate Bias Sat A Menu Sat B 54-0198 Sat A “Search Mode” screens may not appear during every startup. Search mode 3 Menu Sat B To Main Display 59 TracVision G8 Owner’s Manual - Guide to Technical Information 3.2 Main Display and Accessing the Main Menu As soon as the startup routine is completed, the LCD panel shows the main display, which shows which satellite the antenna is currently tracking. The buttons allow you to switch between the two installed satellites as well as enter the main menu. The button functions are as follows: Figure 3-2 Main Display and Button Functions Tracking Sat A Menu Sat B Track Installed Satellite A Enter Main Menu Track Installed Satellite B Main Menu Pressing the center button will cycle the main menu through the available functions as follows: Figure 3-3 Main Menu Functions Tracking Sat A Menu Sat B Select Installed Satellite A Select Installed Satellite B Install Satellite? Yes Next Return Proceed to Section 3.3, "Installing Satellites" Return to Main Display Restart Antenna? Yes Next Return Proceed to Section 3.4, "Restarting the Antenna" Return to Main Display Operations Mode? Yes Next Return Proceed to Section 3.5, "Operations Mode" 60 Return to Main Display Return to "Install Satellite" 54-0198 Using the MCU Interface The RETURN and CANCEL Buttons Throughout the menus, the right-hand button will often be designated as either RETURN or CANCEL. These options have the following functions: • RETURN – Returns to the main menu or display. If no buttons are pressed within 10 seconds, the menu will automatically default to the main display. • CANCEL – Cancels the current action and returns to the start of the action without making any changes. Antenna Error Messages At times, the MCU might display error messages alerting you to a specific problem (e.g., you have selected an invalid satellite pair). “Antenna not responding” (shown in Figure 3-4) indicates that no messages are being received from the antenna. This is usually the result of the antenna not being powered up or the antenna being disconnected from the MCU. This error message might also appear if the antenna hasn’t completed its limit switch test. Figure 3-4 Non-responsive Antenna Error Message ERROR: Antenna not responding 54-0198 61 TracVision G8 Owner’s Manual - Guide to Technical Information 3.3 Installing Satellites TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-5 Install Satellite Pair Process Install Satellite? Yes Next Return Proceed to Section 3.4, "Restarting the Antenna" Install A Yes Next Cancel Selecting NEXT will cycle the display through all available satellites. Install B Yes Next Cancel Installing sats Please wait Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE. and installed Restart antenna? Yes No Restart Antenna System 62 54-0198 Using the MCU Interface Available Satellite Pairs North America Any two of the North American satellites listed below can be paired together, as long as the satellites are within range of the antenna (standard circular dual LNB required): • DSS_72 • Echo_110 • DSS_101 • Echo_119 • DSS_110 • Echo_148 • DSS_119 • Expressvu • Echo_61 • ExpressTV Europe Any two of the European satellites listed below can be paired together, as long as the satellites are within range of the antenna (linear quad LNB/feed tube assembly required): • Astra1 • Sirius • Astra2N • Thor • Astra2S • Arabsat • Hispasat • Nilesat • HotbirdWB • Turksat • Hotbird • Eutel_W3A Mexico In Mexico, select the satellite listed below for Sky Mexico service (linear quad LNB/feed tube assembly required). • PAS_9 Latin America In Latin America, choose one of the satellites listed below for DIRECTV Latin America (DLA) service (DLA circular dual LNB required). • Galaxy3CN • Galaxy3CS Australia In Australia, you can pair together the two satellites listed below (Linear quad LNB/feed tube assembly required). • 54-0198 Optus_B1 • Optus_B3 63 TracVision G8 Owner’s Manual - Guide to Technical Information 3.4 Restarting the Antenna To restart the antenna, use the Restart Antenna menu. The antenna will re-initialize and reacquire the satellite. Figure 3-6 Restart Antenna Menu Restart antenna? Yes Next Return Proceed to Section 3.5, "Operations Mode" Antenna Restarted This screen is displayed for 3 seconds before returning to startup sequence and main display 3.5 Operations Mode This sequence of menus allows a user to view system information, perform various antenna functions, access internal sensor functions, and set the display brightness. Figure 3-7 Operational Mode Sequence Operations Mode? Yes Next Return Return to Section 3.3, "Installing Satellites" Get Antenna Status? Yes Next Return A Yes Control Antenna? Yes Next Return B Control COMPASS? Yes Next Return C Set Brightness? Next Return D 64 54-0198 Using the MCU Interface Antenna Status Mode A This sequence of menus allows a user to do the following: • Scan for system errors • View the skew angle • Access antenna type, version, and serial number information • Display the bit error rate • Display the antenna’s current state • Check signal/noise levels Figure 3-8 Antenna Status Mode Menu Sequence Get Antenna status? Yes Next Return Get system errors? Yes Next Return Yes Get version? Next Return Get serial number? Yes Next Return Get thres/sig level? Yes Next Return Yes Get skew angle? Next Return Get bit error rate? Yes Next Return Yes Get State? Next Return Figure 3-9 on the next page details each of these functions. 54-0198 65 TracVision G8 Owner’s Manual - Guide to Technical Information Antenna Status Data Screens Figure 3-9 shows the information available through the Get Antenna Status mode. This information is valuable for basic troubleshooting and diagnostics. Figure 3-9 Antenna Status Data Screens Get Antenna status? Yes Next Return Proceed to "Control Antenna Mode" Get system errors? Yes Next Return Get thres/sig level? Yes Next Return (If errors detected) No errors detected Testing OK Test Types Azimuth Motor Elevation Motor Skew Motor Antenna Gyro Internal Sensor RF Comms RF Signal RF Config Antenna Not Responding OR Signal level = Threshold = Test Testing Failure #### #### Push any Button to Proceed Push any Button to Proceed Yes MCU #.## Antenna #.## Get Version? Next Return Yes Get skew angle? Next Return Skew angle ##.# RF #.# Push any Button to Proceed Push any Button to Proceed Get bit error rate? Yes Next Return Get serial number? Yes Next Return Antenna serial # ######## Bit error rate ##### Push any Button to Proceed Push any Button to Proceed Yes Current State Initializing Searching Tracking Idle Error Get state? Next Return State Push any Button to Proceed 66 54-0198 Using the MCU Interface Control Antenna Mode B This sequence of menus allows a user to do the following: • Adjust the antenna’s azimuth and elevation • Restart the antenna • Turn Sleep mode on/off • Turn Instant On Mode on/off • Install a new satellite pair • Set latitude/longitude • Select the active satellite • Adjust the skew angle • Update satellite frequency data • Change satellite configuration settings Figure 3-10 Control Antenna Mode Menu Sequence Control antenna? Yes Next Return Man control antenna? Yes Next Return Restart antenna? Yes Next Return Set sleep on/off? Yes Next Return Set instant on/off? Yes Next Return Install satellite? Yes Next Return Yes select satellite? Yes Next Return Yes Set skew? Next Return Set Lat/Long? Next Return Sat frequency Scan? Yes Next Return Configure satellite? Yes Next Return Figures 3-11 through 3-20 on the following pages detail each of these functions. 54-0198 67 TracVision G8 Owner’s Manual - Guide to Technical Information Manually Controlling the Antenna In certain circumstances, you may need to control the azimuth, elevation, and tracking of the TracVision G8 antenna manually, using the process shown in Figure 3-11. Wait until the antenna has fully initialized, then use the + and - buttons to manually move the dish. Azimuth measurements are reported as relative to the bearing of the vessel’s bow. Figure 3-11 Manual Antenna Control Procedure Man control antenna? Yes Next Return Wait until the antenna has fully initialized before making manual adjustments. Proceed to "Restarting the Antenna" AZ = XXX.X° EL = XX.X° Azimuth + If the manual adjustment of the antenna reached the maximum rotation (720°), the antenna will rotate 360° and return to the Manual Control Antenna screens. AZ = XXX.X° EL = XX.X° Elevation + Make antenna track? Yes No Cancel YES tells the antenna to begin actively tracking the set azimuth and elevation. NO leaves the antenna halted in its current position. If the system started up in Instant On mode, the following message may be displayed: InstantOn Reboot Please wait 68 54-0198 Using the MCU Interface Restarting the Antenna After resetting satellite parameters, it is necessary to restart the antenna before the new settings take effect. Figure 3-12 Restart Antenna Menu Restart antenna? Yes Next Return Proceed to "Turning Sleep Mode On/Off" Antenna Restarted This screen is displayed for 3 seconds before returning to startup sequence and main data display Turning Sleep Mode On/Off Sleep Mode, if activated, turns off conical scan tracking if the antenna holds the same position for one minute. As soon as the vessel moves, the system will automatically begin tracking the satellite again. The factory default setting for Sleep Mode is ON for North American and Latin American systems and OFF for European systems. Figure 3-13 Sleep Mode Menu Set sleep On/Off? Yes Next Return Proceed to "Turning Instant On Mode On/Off" sLEEP mode: ON On Return 54-0198 Off The antenna communication setting will be displayed based on current selection. ON activates Sleep Mode. Pushing the ON and OFF buttons will change the selected setting. 69 TracVision G8 Owner’s Manual - Guide to Technical Information Turning Instant On Mode On/Off Instant On allows the antenna to immediately receive a TV signal if the vessel has not moved since the antenna was last shut off. If the vessel moves after acquiring the satellite via Instant On, the antenna will undergo its standard initialization process, resulting in a brief interruption of the TV signal. The factory default setting for Instant On Mode is OFF. Figure 3-14 Instant On Mode Menu Set instant On/Off? Yes Next Return Proceed to "Installing a New Satellite Pair" INSTANT mode: ON On Return 70 Off The antenna communication setting will be displayed based on current selection. ON activates Instant On Mode. Pushing the ON and OFF buttons will change the selected setting. 54-0198 Using the MCU Interface Installing a New Satellite Pair TracVision G8 permits two satellite services (Satellites A and B) to be installed simultaneously. There is also an option for NONE on Satellite B, permitting single satellite operation. Figure 3-15 Install Satellite Pair Process Install Satellite? Yes Next Return Proceed to "Setting Latitude and Longitude Install A Yes Next Cancel Selecting NEXT will cycle the display through all available satellites. Install B Yes Next Cancel Installing sats Please wait Selecting NEXT will cycle the display through all satellites that can be paired with the selection for Satellite A. If no satellite is available for a pair or you wish a single satellite configuration, select NONE. Refer to Tables 3-1 and 3-2 for available North American and European satellite pairs. and installed Restart antenna? Yes No Restart Antenna System 54-0198 71 TracVision G8 Owner’s Manual - Guide to Technical Information Setting Latitude and Longitude If the GPS is blocked, faulty, or unavailable, you can enter the vessel’s latitude and longitude to ensure that the installed satellites are viewable, as well as to permit the system to set several internal parameters. If GPS is providing valid position data to the antenna, manual entry of latitude/longitude is not available. Figure 3-16 Set Latitude/Longitude Yes Set Lat/Long? Next Return Proceed to "Selecting Active Satellite" Latitude: Enter Longitude: Enter ##N + ###E + If the latitude and/or longitude entered is not valid for the installed satellite pair, the following screen will appear: Latitude: Longitude: Lat/Long not valid for sat pair ##N ###E Use the -/+ keys to select each number and choose between NORTH and SOUTH. Selecting ENTER will cycle the display through each digit and the direction option and then launch the LONGITUDE screen. Use the -/+ keys to select each number and choose between EAST and WEST. Selecting ENTER will cycle the display through each digit and the direction option and then display the selected latitude and longitude. This screen is displayed for 3 seconds before returning to "Set Lat/Long?" Recheck and re-enter your latitude and longitude and verify your installed satellite pair to resolve this issue. 72 54-0198 Using the MCU Interface Selecting Active Satellite After installing the active pair of satellites, use the Select Satellite menu to choose which of the installed satellites will be active. European systems only: If DiSEqC is active on your receiver, once the antenna restarts, the antenna starts tracking the satellite currently selected by the receiver, overriding the Select Satellite command. Figure 3-17 Select Active Satellite Select Satellite? Yes Next Return Proceed to "Setting the Skew" Sat Name A corresponds to the first satellite selected during the Install Satellite process. Select Yes Next Cancel Select Yes Next cancel selected selected Sat Name B corresponds to the second satellite selected during the Install Satellite process. Setting the Skew The Set Skew menu allows you to manually adjust the skew of the antenna’s LNB. Figure 3-18 Set Skew Menu Yes The skew can only be set on a system equipped with a linear quad LNB/feed tube assembly. Otherwise the following screen will appear: Set Skew? Next Return No skew adjustment with installed sats Proceed to "Updating Satellite Frequency Data" Skew: - Enter +##.# + Enter the desired skew. Use the -/+ keys to set the sign ("-" or "+") and each number. Selecting ENTER will cycle the display through each digit, then return to "Set Skew." 54-0198 73 TracVision G8 Owner’s Manual - Guide to Technical Information Updating Satellite Frequency Data Do NOT use this function unless directed by KVH Technical Support or a KVH-authorized technician. Improper data selection may affect the system’s operation. If the antenna is unable to find a satellite, the satellite’s frequency data may have changed. The Satellite Frequency Scan feature allows you to update the frequency data of any satellite stored in the system’s library. This function should not be used unless directed by KVH Technical Support or a KVH-authorized technician. With the desired satellite, band, and polarization selected, the system will automatically search for the frequency with the strongest signal. The system will then update that satellite’s programmed data with the new frequency (and associated network ID) and store it in the satellite library. To update the satellite frequency data, follow the steps below: 1. Place your receiver in the satellite signal meter mode. 2. Select the desired satellite on the MCU. Ensure the TV signal meter indicates that you have a strong signal. If the antenna is unable to find the selected satellite automatically, you can manually point the antenna (see “Manually Controlling the Antenna” on page 68). 3. Select the desired polarization and band on the receiver. 4. Do not move the vessel. Your boat must remain motionless during the entire Satellite Frequency Scan process. 5. Follow the MCU menus on the next page. The scan itself will take a couple of minutes. Once complete, restart the antenna and ensure the antenna will track the new frequency. 74 54-0198 Using the MCU Interface Figure 3-19 Satellite Frequency Scan Sat frequency Scan? Yes Next Return Proceed to "Configuring Satellite Settings" Sym Rate: XXXXXm/s Enter + Use the -/+ keys to select each number. Selecting ENTER will cycle through each digit and then launch the FEC code screen. (Valid settings are 01000-39999.) - Set FEC code: X/X Enter + Use the -/+ keys to scroll through the available FEC codes: 1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8. Use the ENTER key to accept your selection. Scan frequencies Please Wait To find a valid symbol rate and FEC code, refer to an up-to-date satellite information table. Data for satellites stored in the antenna’s library is available for download at www.kvh.com/footprint. For other satellites, you might refer to an Internet resource such as www.lyngsat.com or www.satcodx.com (these sites are not managed by KVH). This scan may take up to 10 minutes to complete. The vessel must remain stationary during this process. Update frequency? YES NO If no strong satellite signal is found at the selected frequency, the screen will display: Updating frequency Please wait Restart antenna? YES NO No strong frequency Exit Exit returns you to the "Sat Frequency Scan" screen. Try the process again, but using a different symbol rate or FEC code. Restart Antenna System 54-0198 75 TracVision G8 Owner’s Manual - Guide to Technical Information Configuring Satellite Settings North American satellites have two polarizations: • Left-hand Circular (LHC) • Right-hand Circular (RHC) European satellites have four polarizations: • Horizontal High (HH) • Horizontal Low (HL) • Vertical High (VH) • Vertical Low (VL) 76 The Configure Satellite menu allows you to change the configuration settings for your installed satellites. For each polarization, you can change the following settings: • Frequency (either 00000 or a number between 10700 - 12700 MHz) • Symbol Rate (01000 - 45000 Mbit/sec) • FEC Code (1/2, 2/3, 3/4, 5/6, 6/7, or 7/8) • Satellite Network ID (0x0000 - 0xffff hex) 54-0198 Using the MCU Interface Figure 3-20 Configure Satellite Configure satellite? Yes Next Return Return to "Manually Controlling the Antenna Configure satellite Sat A Sat B Configure A ? Yes No Note 1 - Polarization: XXX Enter + Configure frequency? Yes Next Cancel Note 2 Configure FEC code? Yes Next Cancel Note 3 Set Freq: XXXXXMHz Enter + Configure Symbol rate? Yes Next Cancel Note 2 Configure B ? Yes No Sym Rate: XXXXXM/S Enter + Set FEC Code: Enter X/X + Configure network ID? Yes Next Cancel Note 2 Set ID: XXXXXXHEX Enter + Note 1: Use the -/+ keys to scroll through the available polarizations: LHC - RHC - HH - HL - VH - VL. Use the ENTER key to accept your selection. Note 2: Use the -/+ keys to set each digit of the number. Selecting ENTER will cycle the display through each digit and then display the next configuration screen. Note 3: Use the -/+ keys to scroll through the available FEC codes: 1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8. Use the ENTER key to accept your selection. 54-0198 77 TracVision G8 Owner’s Manual - Guide to Technical Information C Control Compass Mode The Control Compass function allows you to turn autocalibration on/off, read the calibration score, and clear the calibration. Figure 3-21 Control Compass Mode Menu Sequence Control Compass? Yes Next Return Proceed to "Setting Display Brightness" Set autocal on/off? Yes Next Return Yes Get cal score? Next Return Clear Cal Score? Yes Next Return Selecting Autocalibration If the antenna’s internal sensor is not working, the following screen will appear: Operation not avail No internal sensor Every antenna’s internal sensor module is calibrated at the factory in a perfect-world environment. However, hard and soft iron effects on your vessel can distort the local magnetic field, causing errors in the reported heading. These errors are minimized by mounting the antenna in a suitable location and are further removed by the system’s autocalibration feature, which compensates for minor magnetic distortions while your vessel is moving. The more the vessel moves with autocalibration turned on, the more accurate the sensor will become. The factory default setting for Autocalibration is ON. Figure 3-22 Setting Autocalibration Set autoCal On/Off? Yes Next Return A well-calibrated sensor is crucial to system performance. If you shift, remove, or add equipment near the antenna, KVH suggests keeping autocalibration ON so that the sensor will automatically recalibrate itself. 78 Proceed to "Viewing the Calibration Score" ON AutoCal is: ON Return OFF Autocalibration setting will be displayed based on current selection. Pushing the ON or OFF buttons will change the selected setting. 54-0198 Using the MCU Interface Viewing the Calibration Score The calibration score should be checked the first time you are underway after installing the TracVision G8 and whenever adjustments are made to vessel equipment that can affect the sensor’s accuracy. Figure 3-23 Viewing Calibration Score Yes Get Cal Score? Next Return Proceed to "Clearing the Calibration" ACC CAL<#° MagEnv XXXX If the system has never been calibrated in the field, the following screen will appear: Cal# # Factory Cal OK No Field Cal Figure 3-24 Sample Calibration Score Screen Magnetic Environment Accuracy Calibration Update Number ACC CAL<1° MagEnv GOOD Cal# 3 Accuracy (ACC) The ACC data indicates the sensor’s degree of accuracy. Table 3-2 lists the five possible accuracy levels. Table 3-2 Possible Compass Accuracy Levels ACC Score Accuracy <1º Better than 1º <2º Better than 2º <4º Better than 4º <8º Better than 8º BAD CAL Poor cal 54-0198 79 TracVision G8 Owner’s Manual - Guide to Technical Information Magnetic Environment (MAGENV) The MAGENV score (GOOD, OK, POOR, BAD) indicates the quality of the installation location. If the quality is POOR or BAD, the antenna may need to be moved to a more favorable magnetic environment, or the source of magnetic interference needs to be relocated. Calibration Update Number (CAL #) The CAL # indicates the number of times the sensor has calibrated itself. It is used primarily to verify whether a new calibration has been accepted by the system. Clearing the Calibration Clearing the calibration resets the system to the factory defaults. Figure 3-25 Clearing the Calibration Clear Cal Score? Yes Next Return Return to "Selecting Autocalibration" Cal score Cleared Press any button to return to "Clear Cal Score?" 80 54-0198 Using the MCU Interface Setting Display Brightness D The MCU display’s brightness may be adjusted to suit your preferences. Press the right-hand button to make the display brighter; press the left-hand button to make it dimmer. When you are satisfied with the setting, press the center button to accept the setting. Figure 3-26 Setting Display Brightness Yes Set brightness? Next Return Return to "Antenna Status Mode" Min Bright ***************** Dim Display Max Brighten Display The MCU display offers 20 levels of brightness, indicated by the number of asterisks. Accept Setting and Return 54-0198 81 Troubleshooting 4 – Troubleshooting This section identifies basic trouble symptoms and lists their possible causes and solutions. Contents 54-0198 4.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 4.2 Causes and Remedies for Common Operational Issues . . . . . . . .86 4.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 4.4 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 4.5 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 4.6 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . .91 83 Troubleshooting 4.1 Troubleshooting Matrix The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions. Table 4-1 Troubleshooting Matrix SYMPTOM PO SSI Key 1 = Anyone can do 2 = Electronics know-how recommended 3 = Dealer service recommended BLE CAU Pow SE er d (AN istu DS rba Imp OLU nce rop , blo TIO er w wn N) iring Ves f use sel , or turn l o wp ing Dat owe dur a/po ing r wer s t a r c tup able Inco rrec inte t sa rfer enc telli Sat e te c ellit o e si nfig g u n r atio al b Sat ellit n lock e co ed v era Rad ge i ar in ssu terf e e r e Sat n c ellit e e fr equ enc Inco y da rrec ta c t or han l oos ged Typ e R e of F con mul nec tisw tors Rec itch eive use r fa d ulty Ant /imp enn rop a gy erly ro f con ault LNB figu y red ass (Se emb ctio (Se n 4. ctio ly fa n 4. 4 ulty ) 3) (Se ctio n 4. 4) Section 4.2 Antenna non-functional 1 2 Antenna not switching satellites via remote 2 1 1 1 3 Antenna not switching satellites via MCU 2 1 1 1 3 1 1 1 1 1 1 No picture on TV set Certain channels do not work 2 Intermittent picture for short intervals 1 1 System works at dock but not on the move 2 2 2 Snowy television picture 2 Pixelating television picture 2 1 1 1 2 2 2 2 2 2 2 2 3 2 3 1 2 1 1 2 2 2 3 2 1 System will not find satellite 54-0198 2 2 2 3 2 2 2 2 2 2 2 3 2 3 2 85 TracVision G8 Owner’s Manual - Guide to Technical Information 4.2 Causes and Remedies for Common Operational Issues There are a number of common issues that can affect the performance of the TracVision G8. The following sections address these issues and potential solutions. Power Disturbance, Blown Fuse, or Low Power Power Disturbance If the MCU detects a short in the output to the antenna, the MCU’s resettable fuse trips. If this occurs, remove the short then wait one minute for the fuse to reset. If the MCU detects any other power disturbance, such as a voltage spike, the system shuts itself down. If this occurs, simply disconnect power from the MCU, wait 20 seconds, then restore power. Blown Fuse The antenna unit is equipped with a 5-amp, 125-volt fastblow fuse on the PCB module. The MCU is equipped with a 15-amp, 125-volt fast-blow fuse on its rear panel. If either of these fuses has blown or been broken, the system will not work. To access the MCU fuse, simply unscrew the fuse holder cap on the rear panel. For details on accessing the antenna’s PCB module fuse, refer to Section 5.5, “Replacing the PCB Module Fuse,” on page 98. Figure 4-1 MCU Fuse Fuse Low Power If the power cable from vessel power to the MCU is more than 50 ft (15 m) in length, the power level can decrease over the course of the cable, resulting in a voltage level at the antenna unit that is too low to power the system. Refer to “Connecting Vessel Power and the MCU Ground Wire” on page 36 for details on supplying adequate power to the antenna unit. 86 54-0198 Troubleshooting Improper Wiring If the system has been improperly wired, the antenna unit will not operate correctly. Refer to Section 2.4, “Wiring the MCU,” on page 35 for complete system wiring information. Vessel Turning During Startup If the vessel turns during the two-minute startup sequence that occurs immediately after turning on the power to the TracVision G8, the antenna will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the TracVision G8 off for at least 10 seconds. Then turn the system back on, ensuring that the vessel is either motionless or traveling in a straight line for the two minutes immediately following power-up. Data/Power Cable Interference Depending on how cables are routed, conducted emissions from the system’s data/power cable may cause reduced picture quality on your TV screen. If the picture quality degrades only when the TracVision G8 is operating, try installing the small ferrite coil supplied in the kitpack. Simply clamp it onto the data/power cable to reduce its conducted emissions (see Figure 4-2). You might also try grounding the receiver to a suitable earth ground. Figure 4-2 Small Ferrite Coil 54-0198 87 TracVision G8 Owner’s Manual - Guide to Technical Information Incorrect Satellite Configuration (European Systems Only) The satellite configuration on European receivers must match the satellite settings on the TracVision G8 system. • Satellite A on the TracVision G8 must be the same satellite as receiver Alternative 1 (or A, based on your receiver) and must be assigned the receiver DiSEqC 1 setting. • Satellite B on the TracVision G8 must be the same satellite as receiver Alternative 2 (or B, based on your receiver) and must be assigned the receiver DiSEqC 2 setting. Refer to your receiver’s user manual for complete instructions on configuring your receiver. Satellite Signal Blocked Satellite signals can be blocked or degraded by buildings, other vessels, or equipment on the vessel itself. Refer to “Choosing the Best Location for the TracVision Antenna” on page 23 to make certain that the TracVision G8 antenna unit is in the optimal location. Simply moving the vessel to clear an external obstruction will also restore signal quality. Satellite Coverage Issue For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint. TracVision G8 will provide outstanding reception within the 32" (82 cm) antenna coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area for a 32" (82 cm) antenna. Radar Interference The energy levels radiated by radar units can overload the antenna’s front-end circuits. Refer to “Choosing the Best Location for the TracVision Antenna” on page 23 to make certain that the TracVision G8 antenna unit is in the optimal location with regard to your radar unit. 88 54-0198 Troubleshooting Satellite Frequency Data Changed If some channels work, while one or more other channels do not, or the antenna cannot find the satellite, the selected satellite’s frequency data may have changed. To update this frequency data, refer to “Updating Satellite Frequency Data” on page 74. Incorrect or Loose RF Connectors As part of preventive maintenance (described in Section 5.2, “Preventive Maintenance,” on page 95) KVH recommends checking the antenna unit’s cable connections. A loose RF connector can reduce the signal quality. In addition, if you are unable to switch satellites using your receiver’s remote, make sure that your receiver’s RF cable is connected to the antenna’s RF1 connector (see Section 2.3, “Connecting the Receiver(s),” on page 31). Type of Multiswitch Used An active (not passive) multiswitch must always be used to connect the TracVision G8 system to multiple receivers. Refer to Section 2.3, “Connecting the Receiver(s),” on page 31 for directions on proper multiswitch/multiple receiver cabling. 4.3 Receiver Troubleshooting The receiver that was provided with your satellite television service may also be the cause of less-than-ideal operation. First check the receiver’s configuration to ensure it is set up for the desired programming. In the case of a faulty receiver, refer to your receiver’s user manual for service and warranty information. If the receiver is both configured properly and fully functional, contact your local KVH dealer or service center for assistance. 4.4 Antenna Gyro and LNB Faults Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be required to replace one of the antenna gyros or the LNB. 54-0198 89 TracVision G8 Owner’s Manual - Guide to Technical Information 4.5 Computer Diagnostics TracVision G8 provides advanced diagnostic readouts viewed on a PC with an RS-232 serial communication port. If you are unable to isolate a system problem, set up for computer diagnostics as described below. System problems will most likely be found through the diagnostic readouts. You can download the latest KVH Flash Update Wizard at www.kvh.com/wizard. If your computer does not have a DB9 serial COM port, you can use the following USB-to-RS232 adapter: The diagnostics procedure requires either the KVH Flash Update Wizard or Windows HyperTerminal. Use the settings appropriate to your application. 1. Connect one end of the PC data cable to the DB9 maintenance port connector on the rear of the MCU. Connect the other end to the serial port on your PC (a 9-pin/25-pin connector adapter may be needed for some PCs). Figure 4-3 MCU Maintenance Port IOGear part number GUC232A (visit www.iogear.com) Maintenance Port 2. If you are using HyperTerminal, open HyperTerminal and establish the following settings: • Bits per second: 9600 • Data bits: 8 • Parity: None • Stop bits: 1 • Flow control: None If you are using the KVH Flash Update Wizard, doubleclick the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen. 90 54-0198 Troubleshooting 3. Apply power to the TracVision G8 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data appears, recheck your connections and setup. 4.6 Maintenance Port Antenna Commands TracVision G8 system antenna commands are detailed in Appendix D on page 129. 54-0198 91 Maintenance 5 – Maintenance This section identifies system components that may be replaced in the field, details how to replace those components, and lists preventive maintenance routines. Contents 54-0198 5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95 5.3 TracVision G8 Field Replaceable Units . . . . . . . . . . . . . . . . . . . . . . . .96 5.4 Accessing Antenna Components Through the Hatch . . . . . . . . . . . . .98 5.5 Replacing the PCB Module Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 5.6 Replacing the PCB Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 5.7 Replacing the RF PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 5.8 Replacing the Internal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 5.9 Replacing the Azimuth Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 5.10 Replacing the Elevation Gyro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 5.11 Replacing the Azimuth Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 5.12 Replacing the Azimuth Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 5.13 Replacing the Elevation Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 5.14 Replacing the Elevation Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 5.15 Replacing the Skew Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 5.16 Replacing the Skew Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 5.17 Replacing the LNB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 5.18 Replacing the LNB/Feed Tube Assembly . . . . . . . . . . . . . . . . . . . . .118 5.19 Preparing for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 93 Maintenance 5.1 Warranty/Service Information For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided with the product. If you have any questions, please call your local authorized dealer/installer or distributor, or contact KVH or KVH Europe directly. IMPORTANT! Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense. 5.2 Detailed information on KVH’s global support program and how to contact KVH or a dealer near you is available at www.kvh.com/ global_support. Preventive Maintenance TracVision G8 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance. Monthly • Wash the exterior of the radome and baseplate assembly with fresh water; a mild detergent may be added to remove grime. Use caution when spraying the radome directly with high-pressure water. • Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome. • Check all connectors at the MCU and receiver. Remove connectors and examine for signs of corrosion; clean as needed. When cleaning the radome, avoid any compounds that react with plastic. Semi-Annually • Remove the radome and examine the interior of the antenna unit for signs of corrosion, loose connections, or frayed or broken wires. • Check the connectors at the antenna baseplate. Remove connectors and examine for signs of corrosion; clean as needed. 54-0198 95 TracVision G8 Owner’s Manual - Guide to Technical Information 5.3 The serial number for your TracVision G8 will be required during any troubleshooting or service calls. You will find the serial number on the first page of this manual. (You can also find the serial number by using the MCU’s Get Antenna Status mode; see “Antenna Status Data Screens” on page 66 for details.) To help us continually improve the quality and reliability of our systems, please return any failed component to KVH or KVH Europe (in care of the mailing address listed on the first page of this manual) after you receive your replacement part. 96 TracVision G8 Field Replaceable Units If you experience an operating problem or need technical assistance, please contact your local authorized TracVision G8 dealer/installer or distributor. If one is not located nearby, contact KVH or KVH Europe directly at the phone, fax, or e-mail listings on the first page of this manual. Field replaceable units that can be serviced in the field are listed in Table 5-1. Table 5-1 TracVision G8 Field Replaceable Units FRU Part Number Radome 02-1255 PCB Module 02-1264 RF PCB 02-1342 Master Control Unit (MCU) 02-1265 Azimuth or Elevation Gyro 19-0222 Internal Sensor (with GPS) 02-1266 Azimuth Motor 02-1351 Azimuth Belt 24-0187-0161 Elevation Motor 02-1350 Elevation Belt 24-0105-0137 Skew Motor 19-0110 Skew Belt 24-0124-0144 Standard Circular Dual LNB 02-0870 Standard Circular Dual LNB/Feed Tube Assembly 02-1282-01 DLA Circular Dual LNB Assembly 02-0870-01 DLA Circular Dual LNB/Feed Tube Assembly 02-1282-03 Linear Quad LNB Assembly 02-1323 Linear Quad LNB/Feed Tube Assembly 02-1282-04 Data/power Cable 32-0744-0100 PC Cable 32-0628-06 Receiver Ground Wire 32-0583-50 MCU Fuse 16-0029-15 PCB Module Fuse 16-0029-05 54-0198 Maintenance All field replaceable units may be removed and replaced on site using common hand tools. Other service must be done by your authorized dealer/installer, distributor, or by KVH. Evidence of tampering or unauthorized repairs will void the warranty. The following sections provide step-by-step procedures for replacing field replaceable units. Figures 5-1 and 5-2 show the locations of a number of components within the antenna unit. Figure 5-1 TracVision G8 Antenna Unit (Front View) TracVision G8 components receive power from multiple sources. Do not open any electrical assemblies or attempt servicing until receiver power and vessel input power are disconnected. Feed Tube Reflector LNB PCB Module Baseplate Elevation Motor Figure 5-2 TracVision G8 Antenna Unit (Rear View) Skew Motor (Linear Quad only) Internal Sensor (w/ GPS) Frame Azimuth Motor 54-0198 97 TracVision G8 Owner’s Manual - Guide to Technical Information 5.4 Accessing Antenna Components Through the Hatch You can access all field replaceable units through the large hatch on the antenna baseplate. You do not need to remove the radome. To remove the hatch cover, simply remove the eleven M4 screws securing the hatch cover to the baseplate. Figure 5-3 Baseplate Access Hatch M4 Screws (x 11) 5.5 Replacing the PCB Module Fuse The PCB module is equipped with a 5-amp, 125-volt fast-blow fuse. If this fuse has blown or been broken, simply unscrew the fuse holder cap on the PCB module and replace the fuse. Figure 5-4 PCB Module Fuse Location Fuse Holder Cap 98 54-0198 Maintenance 5.6 Replacing the PCB Module 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2. Record the serial number for later re-entry. 3. Disconnect power from the antenna unit and the receiver. 4. Disconnect all cables from the PCB module. Use a 7⁄16" wrench to carefully disconnect the two RF cables. Figure 5-5 PCB Module Connections Captive Screws RF Cable Connectors Captive Screws Other Cable Connectors 5. Loosen the four captive screws securing the PCB module to the antenna frame. Remove the PCB module. 6. Attach the new PCB module to the antenna frame using the module’s four captive screws. 54-0198 99 TracVision G8 Owner’s Manual - Guide to Technical Information 7. Reconnect the cables that you removed in Step 4. Be sure to reconnect all cables in their proper positions. Figure 5-6 shows the proper connector assignments. Figure 5-6 PCB Module Connectors RF1 From IRD To LNB TOP Limit Switches LIMIT SWITCHES Azimuth Gyro Elevation & Azimuth Motors ELEVATION & AZIMUTH MOTORS AZIMUTH/ROLL GYRO POWER FUSE BOTTOM INTERNAL SENSOR Internal Sensor ELEVATION GYRO Elevation Gyro SKEW MOTOR Fuse Power Skew Motor 8. Apply power to the antenna unit. 9. Using the PC connected to the maintenance port, type HALT then press Enter. 10. Type DEBUGON then press Enter. 11. Type =TVG8SS then press Enter. 12. Type =SERNUM, , where = the serial number you recorded in Step 2. Then press Enter. 13. Type ZAP then press Enter to restart/reinitialize the system. 14. Calibrate the antenna gyros as explained in “Calibrating the Gyros” on page 105. 15. Reinstall your selected satellites as explained in Section 2.7, “Installing Satellites Using the MCU,” on page 42. 100 54-0198 Maintenance 5.7 Replacing the RF PCB 1. Disconnect power from the antenna unit and the receiver. The RF PCB is protected within a metal enclosure that is fastened to the antenna frame. This PCB module, which contains the main and RF PCBs, must be removed to gain access to the RF PCB. 2. Disconnect all cables from the PCB module. Use a 7⁄16" wrench to carefully disconnect the two RF cables. Figure 5-7 PCB Module Connetions Captive Screws RF Cable Connectors Captive Screws Other Cable Connectors 3. Loosen the four captive screws securing the PCB module to the antenna frame. Remove the PCB module and bring it belowdecks for bench work. 4. Remove the four #6-32 screws and flat washers securing the RF PCB cover to the PCB module. Set aside the RF PCB cover. Figure 5-8 RF PCB Cover #6-32 Screws (x 4) 54-0198 101 TracVision G8 Owner’s Manual - Guide to Technical Information 5. Disconnect the Molex connector from the RF PCB. Figure 5-9 RF PCB Standoffs (x 4) Molex Connector 6. Using a 1⁄4" nut driver/socket, remove the four #6-32 standoffs securing the RF PCB to the PCB module (see Figure 5-9). Remove the old RF PCB. 7. Apply a drop of Loctite threadlocker to the screw ends of the four standoffs and secure the new RF PCB to the PCB module with the standoffs. 8. Reconnect the Molex connector that you removed in Step 5, and reinstall the PCB cover that you removed in Step 4. 9. Reattach the PCB module to the antenna frame using the module’s four captive screws. 10. Reconnect the cables that you removed in Step 2. Be sure to reconnect all cables in their proper positions. Figure 5-6 on page 100 shows the proper connector assignments. 102 54-0198 Maintenance 5.8 Replacing the Internal Sensor 1. Disconnect the sensor cable from the internal sensor assembly. Figure 5-10 Internal Sensor Assembly (Side View) Sensor Cable Connector Internal Sensor 2. Using a 3⁄8" nut driver/socket, remove the four #10-32 self-locking nuts and flat washers securing the internal sensor assembly to the sensor bracket. Remove the old internal sensor. Figure 5-11 Internal Sensor Assembly (Top View) #10-32 Self-locking Nuts (x 4) Sensor Bracket 54-0198 103 TracVision G8 Owner’s Manual - Guide to Technical Information 3. Install the new internal sensor. Secure in place with the nuts/washers that you removed in Step 2 and reconnect the sensor cable. 4. With Autocalibration set to “ON,” the sensor will calibrate itself when you power up the antenna and maneuver the vessel. The factory default setting for Autocalibration is “ON” (see “Selecting Autocalibration” on page 78). 5.9 Replacing the Azimuth Gyro 1. Disconnect the gyro cable from the in-line connector. Figure 5-12 Azimuth Gyro M2.5 Screws (x 2) Reflector Gyro Cable Connector Gyro LNB 2. Remove the two M2.5 screws securing the gyro to the LNB/feed tube assembly. Remove the old gyro. 3. Apply a drop of Loctite threadlocker to the threads of the screws that you removed in Step 2. Install the new azimuth gyro and secure in place with the two screws. 4. Connect the new gyro cable to the in-line connector that you disconnected in Step 1. 5. Calibrate the gyro as described in “Calibrating the Gyros” on page 105. 104 54-0198 Maintenance Calibrating the Gyros To calibrate the azimuth and elevation gyros, follow the steps below. 1. Follow the steps in Section 4.5, “Computer Diagnostics,” on page 90 to connect a PC to the MCU’s maintenance port and apply power to the antenna unit. 2. Type HALT then press Enter while the system is performing the limit switch initialization routine. The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position. 3. Type DEBUGON then press Enter to enter the Debug Mode. 4. Type EL,300 then press Enter. 5. Using a digital level (or equivalent), measure and record the angle of the feed tube, as shown in Figure 5-13. Figure 5-13 Measuring Feed Tube Angle Feed Tube 6. Type =CALUP,XX.X, where XX.X is the number you recorded in Step 5. Then press Enter. 7. Type =CALGYRO then press Enter. Verify that the Antenna Gyro Azimuth scale factor is between -0.00090 and -0.00110 and the Antenna Gyro Elevation scale factor is between 0.00090 and 0.00110. 8. Type ZAP then press Enter to restart/reinitialize the system. 54-0198 105 TracVision G8 Owner’s Manual - Guide to Technical Information 5.10 Replacing the Elevation Gyro 1. Disconnect the gyro cable from the in-line connector. Figure 5-14 Elevation Gyro Reflector M2.5 Screws (x 2) Gyro Cable Connector Gyro LNB 2. Remove the two M2.5 screws securing the gyro to the LNB/feed tube assembly. Remove the old gyro. 3. Apply a drop of Loctite threadlocker to the threads of the screws that you removed in Step 2. Install the new elevation gyro and secure in place with the two screws. 4. Connect the new gyro cable to the in-line connector that you disconnected in Step 1. 5. Calibrate the gyro as described in “Calibrating the Gyros” on page 105. 106 54-0198 Maintenance 5.11 Replacing the Azimuth Motor 1. Disconnect the motor cable from the azimuth motor. Figure 5-15 Azimuth Motor Cable Motor Cable Connector Azimuth Motor Release Tab 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws and locking nuts securing the motor to the antenna frame. Remove the old azimuth motor. Figure 5-16 Azimuth Motor (Shield Removed) Azimuth Motor #8-32 Screws (x 4) 54-0198 107 TracVision G8 Owner’s Manual - Guide to Technical Information Figure 5-17 Azimuth Motor and Belt #8-32 Locking Nuts (x 4) Azimuth Belt Motor Hub 4. Install the new azimuth motor with the belt positioned around the outer lip of the motor hub (see Figure 5-17). Reinstall the screws and locking nuts that you removed in Step 3, but do not tighten them yet. 5. Slide the motor until the belt is tight around the motor hub and azimuth pulley. Then tighten the screws and locking nuts. Some readjustment may be necessary if the belt tension results in excessive vibration. Figure 5-18 Azimuth Belt Azimuth Belt Azimuth Pulley 6. Reinstall the shield that you removed in Step 2. 7. Reconnect the motor cable that you removed in Step 1. 108 54-0198 Maintenance 5.12 Replacing the Azimuth Belt 1. Cut and discard the old belt. 2. Cut the tie-wraps securing the spare belt to the antenna frame. Figure 5-19 Spare Azimuth Belt Attached to Frame Spare Belt 3. Carefully work the spare belt around the azimuth motor hub and around the azimuth pulley. Ensure that the teeth are on the inside of the belt. Once the belt is in place, work it back and forth to ensure that the belt is aligned and the teeth are engaged with the pulley and motor hub. Ensure that the belt fits tightly around the pulley and hub. (To tighten the belt, loosen the azimuth motor’s #8-32 locking nuts, slide the motor until the belt is tight, then retighten the locking nuts.) Figure 5-20 Azimuth Belt #8-32 Locking Nuts (x 4) Azimuth Pulley Azimuth Belt Motor Hub 54-0198 109 TracVision G8 Owner’s Manual - Guide to Technical Information 5.13 Replacing the Elevation Motor 1. Disconnect the motor cable from the elevation motor. Figure 5-21 Elevation Motor Cable Elevation Motor Motor Cable Connector Release Tab 2. Remove the motor shield by pressing on the two sides of the shield above the release tabs. 3. Remove the four #8-32 screws and washers securing the motor to the antenna frame. Remove the old elevation motor. Figure 5-22 Elevation Motor (Shield Removed) Elevation Belt #8-32 Screws and Washers (x 4) Motor Hub Elevation Motor 110 54-0198 Maintenance 4. Install the new elevation motor with the belt positioned around the outer lip of the motor hub. Reinstall the screws and washers that you removed in Step 3, but do not tighten them yet. 5. Slide the motor until the belt is tight around the motor hub and elevation pulley. Tighten the screws. Some readjustment may be necessary if the belt tension results in excessive vibration. Figure 5-23 Elevation Belt Elevation Belt Motor Hub Elevation Pulley 6. Reinstall the shield that you removed in Step 2. 7. Reconnect the motor cable that you removed in Step 1. 54-0198 111 TracVision G8 Owner’s Manual - Guide to Technical Information 5.14 Replacing the Elevation Belt 1. Loosen (do not remove) the four #8-32 screws securing the motor to the antenna frame until the motor is free to slide upward. Raise the motor to the top of the slots and retighten the screws to hold it in place. Figure 5-24 Elevation Belt #8-32 Screws and Washers (x 4) Elevation Belt Reflector Rollers Motor Hub Elevation Pulley 2. Roll the belt over the motor hub, then over the elevation pulley. Discard the old belt. 3. Carefully work the new belt around the elevation pulley, between the rollers, and around the motor hub. Ensure that the teeth are on the inside of the belt. Once the belt is in place, work it back and forth to ensure that the belt is aligned and the teeth are engaged with the pulley. 4. Loosen the #8-32 screws and slide the motor downward until the belt is tight around the motor hub and the elevation pulley. Some readjustment may be necessary if the belt tension results in excessive vibration. 5. Tighten the motor screws. 112 54-0198 Maintenance 5.15 Replacing the Skew Motor (Linear Quad LNB Systems Only) 1. Using a 7⁄16" wrench, carefully disconnect the four RF cables from the LNB. Figure 5-25 Linear Quad LNB/Feed Tube Assembly Gyro Cable Connectors #8-32 Screws (x 4) Skew Motor LNB RF Cable Connectors 2. Disconnect the elevation and azimuth gyro cables from the in-line connectors. 3. Disconnect the skew motor cable from the PCB module. Figure 5-26 Skew Motor Cable Connector on PCB Module LIMIT SWITCHES ELEVATION & AZIMUTH MOTORS AZIMUTH/ROLL GYRO POWER FUSE INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR Skew Motor Cable Connector 54-0198 113 TracVision G8 Owner’s Manual - Guide to Technical Information 4. Using a 5⁄64" allen key, loosen the two #8-32 set screws securing the feed tube in the LNB/feed tube assembly collar. Remove the feed tube. Figure 5-27 Removing the Feed Tube #8-32 Set Screws (x 2) Feed Tube 5. Remove the four #8-32 screws securing the LNB/feed tube assembly to the reflector base (see Figure 5-25). Remove the LNB/feed tube assembly. 6. Disconnect the motor cable from the skew motor. Figure 5-28 Skew Motor and Belt Motor Cable Connector Motor Cable Pulley Motor Hub Skew Belt M3 Cap Screws and #4 Washers (x 4) 7. Using a 2.5 mm allen wrench, remove the four M3 cap screws and #4 washers securing the motor to the LNB/feed tube assembly (see Figure 5-28). Remove the old skew motor. 114 54-0198 Maintenance 8. Gently extend the two sides of the motor shield and remove the shield from the old skew motor. Figure 5-29 Removing the Skew Motor Shield Skew Motor Motor Shield 9. Place the new skew motor inside the motor shield. The motor’s connector should pass through the small opening in the shield. Figure 5-30 Installing the Skew Motor Shield Skew Motor Motor Shield 10. Attach the new skew motor to the LNB/feed tube assembly with the belt positioned around the outer lip of the motor hub. Ensure that the motor’s connector is facing the motor cable, as shown in Figure 5-28. Reinstall the washers and screws that you removed in Step 7, but do not tighten them yet. 11. Slide the motor to adjust the belt tension until the belt teeth fully engage the motor hub and the pulley. Tighten the motor cap screws. Some readjustment may be necessary if the belt tension results in excessive vibration. 54-0198 115 TracVision G8 Owner’s Manual - Guide to Technical Information 12. Reconnect the motor cable that you removed in Step 6. 13. Apply a small amount of Loctite threadlocker to the threads of the four #8-32 screws that you removed in Step 5. 14. Carefully reattach the LNB/feed tube assembly to the antenna reflector and secure in place with the four #8-32 screws. 15. Apply a small amount of Loctite threadlocker to the threads of the two #8-32 set screws that you loosened in Step 4. 16. Carefully insert the feed tube into the feed tube assembly collar and secure in place with the #8-32 set screws. 17. Reconnect the cables you removed in Steps 1, 2, and 3. 5.16 Replacing the Skew Belt (Linear Quad LNB Systems Only) 1. Follow Steps 1 through 5 of the previous section. 2. Using a 2.5 mm allen wrench, loosen (do not remove) the four M3 cap screws securing the motor to the bracket until the motor is free to slide back and forth. Slide the motor toward the pulley to loosen the belt. Figure 5-31 Skew Motor and Belt Motor Cable Connector Motor Cable Pulley Motor Hub Skew Belt M3 Cap Screws and #4 Washers (x 4) 116 54-0198 Maintenance 3. Roll the belt over the motor hub, then over the pulley. Remove and discard the old belt. 4. Place the new belt around the pulley and around the motor hub. Ensure that the teeth are on the inside of the belt. 5. Slide the motor back until the belt is set at the proper tension. Adjust the belt tension until the belt teeth fully engage the motor hub and the pulley. Some readjustment may be necessary if the belt tension results in excessive vibration. 6. Once the belt is at the proper tension, tighten the motor’s four M3 cap screws. 7. Follow Steps 13 through 17 of the previous section. 5.17 Replacing the LNB 1. Using a 7⁄16" wrench, carefully disconnect the RF cables from the LNB. Figure 5-32 LNB (Linear Quad Version Shown) Reflector #8-32 Set Screws (x 2) RF Cable Connectors LNB 2. Using a 5⁄64" allen key, loosen the two #8-32 set screws securing the LNB in place. Remove the old LNB. 3. Install the new LNB and secure in place with the #8-32 set screws. 4. Using a 7⁄16" wrench, carefully reattach the RF cables that you removed in Step 1. 54-0198 117 TracVision G8 Owner’s Manual - Guide to Technical Information 5.18 Replacing the LNB/Feed Tube Assembly 1. Using a 7⁄16" wrench, carefully disconnect the RF cables from the LNB. Figure 5-33 LNB (Linear Quad version Shown) Gyro Cable Connectors #8-32 Screws (x 4) Skew Motor LNB RF Cable Connectors 2. Disconnect the azimuth and elevation gyro cables from the in-line connectors. 3. Linear quad LNB systems only: Disconnect the skew motor cable from the PCB module (see Figure 5-34). Figure 5-34 Skew Motor Cable Connector on PCB Module LIMIT SWITCHES ELEVATION & AZIMUTH MOTORS AZIMUTH/ROLL GYRO POWER FUSE INTERNAL SENSOR ELEVATION GYRO SKEW MOTOR Skew Motor Cable Connector 118 54-0198 Maintenance 4. Using a 5⁄64" allen key, loosen the two #8-32 set screws securing the feed tube in the LNB/feed tube assembly collar. Remove the feed tube. Figure 5-35 Removing the Feed Tube #8-32 Set Screws (x 2) Feed Tube 5. Remove the four #8-32 screws securing the LNB/feed tube assembly to the reflector base (see Figure 5-33). Remove the LNB/feed tube assembly. 6. Apply a small amount of Loctite threadlocker to the threads of the four #8-32 screws that you removed in Step 5. 7. Install the new LNB/feed tube assembly and secure in place with the #8-32 screws. 8. Apply a small amount of Loctite threadlocker to the threads of the two #8-32 set screws that you loosened in Step 4. 9. Carefully insert the new feed tube into the feed tube assembly collar and secure in place with the #8-32 set screws. 10. Reconnect the cables you removed in Steps 1, 2, and 3. 54-0198 119 TracVision G8 Owner’s Manual - Guide to Technical Information 5.19 Preparing for Shipment When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch. If you need to repack the antenna unit for shipment, the shipping restraint that was removed during installation must be reattached. Follow the steps below to reinstall the restraint and get the antenna unit ready for shipping. 1. Using a heavy-duty tie-wrap (which was detached at the time of installation), secure the antenna frame to the internal sensor’s mounting bracket. Figure 5-36 Azimuth Shipping Restraint Sensor Bracket Frame KVH is not liable for damage caused by improper shipping. Tie-wrap 2. Place some foam between the reflector and the baseplate to keep the reflector from moving. Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense. 120 3. Pack the TracVision G8 antenna unit in its original package. Secure the box to a pallet to ensure upright transport. 4. As detailed in the warranty accompanying this product, a Return Material Authorization (RMA) number is required prior to the return of the TracVision G8 system to KVH. Contact the KVH Technical Support Department at +1 401 847-3327 or via e-mail at techs@kvh.com to obtain the RMA number. Please review your warranty to familiarize yourself with all requirements, liabilities, and policies. 54-0198 Appendices Appendices This section contains several appendices of supplemental information, including a mounting template, startup data, and antenna commands. Contents 54-0198 A System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123 B MCU Flush Mount Panel Template . . . . . . . . . . . . . . . . . . . . . . . . . .125 C Startup Data Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127 D Maintenance Port Antenna Commands . . . . . . . . . . . . . . . . . . . . . .129 121 System Specifications Appendix A System Specifications Physical Characteristics Antenna Unit 39" (99 cm) h x 35" (89 cm) dia; 85 lbs (38.6 kg) MCU 7.3" (18.5 cm) d x 8.2" (20.8 cm) w x 2.6" (6.6 cm) h Operating temperature -13°F to +130°F (-25°C to +55°C) Storage temperature -40°F to +185°F (-40°C to +85°C) Input Power Input 9-36 VDC, 120 W max. (90 W typical) Power to the antenna is galvanically isolated from input power Antenna System Performance Minimum EIRP 44 dBW Elevation range -15° to +85° Azimuth range 720° Tracking rate 30°/second Position repeatability 0.1° Skew control Automatic GPS Internal Antenna dish 32" (82 cm) dia LNB Three variations: • Standard circular dual LNB • DLA circular dual LNB • Linear quad LNB Surge/sway/heave ±0.2 G Shock 20 G, 11 msec Vibration 0.9 G rms over 5-33 Hz 54-0198 123 .63" (16 mm) 3.08" (78 mm) 1.83" (46 mm) .63" (16 mm) 4x .19" (5 mm) Thru 4x R .63" (16 mm) 7.62" (194 mm) 8.87" (225 mm) Appendix B Appendix B MCU Flush ADCU Flush Mount Mount Panel Panel Template Template (Scale 1:1) (Scale 1:1) 125 Startup Data Sequence Appendix C Startup Data Sequence The data on the following pages presents a sample startup data sequence registered by the TracVision G8. This sequence may vary based on the software version loaded onto the TracVision G8 system. This data can be recorded using the maintenance port and a PC. TracVision G8 Controller Rev X - Ver X.XX - Serial number XXXXXXXX - HW Rev XX *** Init RF Board *** RF: S,A,H,U,V RF: SATINSTALL,55,C,57,C RF: L,A ------------------------------------------Identifies Satellite A or B as currently RF: SATCONFIG loaded for acquisition RF: F,A,12368,20000,67,0xFFFE,R,U,2 --------------Satellite Configuration Data, Satellite A RF: F,A,12368,20000,67,0xFFFE,R,U,2 RF: F,A,12238,20000,67,0xFFFE,L,U,2 RF: F,A,12238,20000,67,0xFFFE,L,U,2 RF: F,B,12370,20000,56,0x1004,R,U,3 --------------Satellite Configuration Data, Satellite B RF: F,B,12370,20000,56,0x1004,R,U,3 RF: F,B,12326,20000,56,0x1004,L,U,3 RF: F,B,12326,20000,56,0x1004,L,U,3 RF: RF PCB Version X.X---------------------------Current RF software revision RF COMM: PASS ------------------------------------PASS is expected RF: DVB/DSS 5 *** Init Antenna *** *** NO GPS-Default Used ***----------------------GPS has no lock upon power-up GPS(DEFAULT),41,N, 71,W,083000.00 GPS: DSS_101 AZ = 220.8, EL = 33.4 GPS: DSS_119 AZ = 238.9, EL = 22.1 Saved Position: DSS_101 AZ = 232.2, EL = 37.7 Saved Position: DSS_119 AZ = 250.3, EL = 26.4 *** Limit Switch Test *** Limit Switch Status: PASS------------------------PASS is expected *** Init Sensor *** Sensor Status = @@ CAL SCORE = 100----------------------------------Internal sensor data (100 = no field cal) SENSOR: PASS -------------------------------------PASS is expected *** Init Rate Bias *** RF: First lock -----------------------------------Indicates satellite found that has the RF: S,A,H,U,V frequency, symbol rate, and FEC code BIAS/RF: 2056 2134 2577 of the selected satellite BIAS/RF: 2082 2053 2584 BIAS/RF: 2092 1990 2564 BIAS/RF: 2086 2029 2573 BIAS/RF: 2065 2082 2543 54-0198 127 TracVision G8 Owner’s Manual - Guide to Technical Information BIAS/RF: 2057 2185 2583 BIAS/RF: 2032 2146 2572 Check cal gyro to rate bias BiasLimit = 8.00 BiasFOGLimit = 0.0003 BiasCorrection = 5.00 Gyro Bias: Az = 2069.15, Cal Az = 2067.98 -------Expected range is 1700-2300 Gyro Bias: El = 2050.04, Cal El = 2049.54 Gyro Bias: Az = 2069.15, El = 2050.04, Az FOG = Gyro Uncertainty: Az = 3.00, El = 0.000300 3.00 GPS(ACTIVE),41.52,N, 71.28,W, 083000.00 ----------GPS position data (latitude, longitude, UTC) GPS: DSS_101 AZ = 259.4, EL = 34.1 --------------Calculated satellite position based on GPS *** Entering Tracking *** +POS: 351.2 37.2 2531 %PRY: -2.1 242.4 -------------------------Internal sensor data (pitch, roll, and yaw) 1.2 *** Network ID Check ***-------------------------Comparing the tracked satellite’s network ID to +POS: 351.2 36.8 2554 %PRY: -2.2 242.3 1.4 the selected satellite’s network ID RF: Y,0xFFFE -------------------------------------Indicates positive satellite identification *** Tracking DSS_101 ***-------------------------Identifies satellite currently tracked Avg: 37.6 0.0 0.0 0.0 0.0 (TV broadcast image should be available) Set con radius to 0.250 and 0.250 RF: IGNORE ID,0x0000 +POS: 352.0 %PRY: Avg: 35.8 2634 1.2 37.6 -2.2 242.2 37.1 36.9 Saved Sat Pos: AZ = +POS: 351.9 36.2 2606 %PRY: -1.8 242.2 1.2 36.5 37.0 233.0, EL = 37.0 Rate Bias (Before): Az = 2.0692e+03 EL = 2.0500e+03 Rate Bias (After): Az = 2.0692e+03 EL = 2.0500e+03 Gyro Bias Residue: Az = -1.7217e-01 EL = 2.8887e-01 +POS: 352.0 36.1 2600 %PRY: -2.3 242.3 1.6 +POS: 351.5 35.8 2576 %PRY: -2.2 242.2 1.2 Conscan=>sleep: sat in +POS: 351.8 35.9 2611 %PRY: -1.9 242.2 1.2 1.75 deg window. Sleeping Old Gyro Bias: Az = 2069.20 EL = 2049.97 New Gyro Bias: Az = 2069.37 EL = 2049.68 RF: AGC=58792 Avg: 36.7 37.1 36.9 Saved Sat Pos: AZ = 35.9 2610 %PRY: -2.0 242.4 128 37.0 232.6, EL = +POS: 351.8 1.2 36.5 36.9 54-0198 Maintenance Port Antenna Commands Appendix D Maintenance Port Antenna Commands The TracVision G8 system commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge character (ASCII ? (Hex 3F)). The parser commands are shown below in boldface capital letters but they are not case-sensitive. In most cases, the command is responded to with an echo; that is, if you type ZAP, for example, and press “ENTER” the response will be the command you have entered. For other commands, the response is specific for each command, such as VERSION, STATUS or HELP. D.1 System Commands Software Version Function: reports software revision, version, and system type Command: VERSION Argument: none Response: KVH TVG8 Rev X - Version X.XX System State Function: reports antenna operational state Command: STATE Argument: none Response: system state: Initializing, Searching, Tracking, Idle, or Error Initialize/Restart the System Function: initializes the system (perform a soft reset) Command: ZAP Argument: none Response: echoes the command, then reinitializes the system 54-0198 129 TracVision G8 Owner’s Manual - Guide to Technical Information Help on Parser Commands Function: lists parser commands Command: HELP Argument: none Response: print a list of all parser commands Calculate Skew Angle Function: report skew angle of the current satellite Command: SKEWANGLE Argument: none Response: SKEW ANGLE = XXXX.X D.2 Manual Positioning Commands To execute the following commands, first put the antenna unit in idle mode by typing HALT and pressing “ENTER.” Positioning commands may be entered after the antenna comes to rest. Azimuth Angle If you enter the AZ, EL, or SKEW command without any parameters, the system reports the current position for azimuth, elevation, or skew. Function: commands a manual azimuth angle Command: AZ,xxxx (range is 0000-3599) Argument: desired azimuth angle of the mechanism relative to baseplate fwd, 000°-359.9° Response: echoes the command; mechanism moves at a fixed velocity Elevation Angle Function: commands a manual elevation angle Command: EL,xxx (range is 100-850) Argument: desired elevation angle of the mechanism relative to up, 10.0°-85.0° Response: echoes the command; mechanism moves at a fixed velocity Skew Angle The SKEW command is only available if the antenna is equipped with a linear quad LNB/feed tube assembly. 130 Function: commands a manual LNB skew angle Command: SKEW,xxx (range is -1450 to 1450) Argument: desired skew angle of the LNB relative to up, -145.0° to 145.0° Response: echoes the command; LNB moves at a fixed velocity 54-0198 Maintenance Port Antenna Commands Azimuth CW Step Function: commands a 0.1 deg CW manual step in azimuth angle Command: 6 Argument: none Response: echoes the command Azimuth CCW Step Function: commands a 0.1 deg CCW manual step in azimuth angle Command: 4 Argument: none Response: echoes the command Elevation UP Step Function: commands a 0.1 deg UP manual step in elevation angle Command: 8 Argument: none Response: echoes the command Elevation DOWN Step Function: commands a 0.1 deg DOWN manual step in elevation angle Command: 2 Argument: none Response: echoes the command D.3 Operational Commands Tracking Mode Function: starts active tracking of the satellite Command: TRACK Argument: none Response: echoes the command 54-0198 131 TracVision G8 Owner’s Manual - Guide to Technical Information Idle Mode Function: halts active tracking and conical scan, then enters idle mode Command: HALT Argument: none Response: echoes the command Current Cable Wrap Angle Function: sets or reports current cable wrap angle, defined as 0° (CCW limit) to 700° (CW limit); the value is expressed as 0000-7000 with an implied decimal Command: WRAPANGLE,xxxx Argument: the desired cable wrap angle setting Response: Wrap Angle = xxxx D.4 Tracking and Conical Scan Commands Target Location Function: reports the target location in antenna frame. Data format is E### for elevation in degrees 000-900 and A#### for azimuth in degrees 0000-3599 with implied decimals Command: TGTLOCATION Argument: none Response: Target Location = A = E###, A#### B = E###, A#### Analog Signal Strength Report 132 Function: reports signal strength from RF detector circuit in A/D counts (000-FFF Hex) Command: SIGLEVEL Argument: none Response: Signal Strength = xxxx 54-0198 Maintenance Port Antenna Commands D.5 Sensor Module Commands Report Platform Attitude Function: reports vessel attitude indicated by sensor module Command: ATTITUDE Argument: none Response: Pitch +/-pp.p, Roll +/-rr.r, Yaw yyy.y Compass Calibration Score Function: reports compass calibration score Command: CALSCORE Argument: none Response: Cal Score = xxx Compass Calibration Enable Function: enables the sensor module compass calibration Command: CALON Argument: none Response: echoes the command Compass Calibration Disable Function: disables the sensor module compass calibration Command: CALOFF Argument: none Response: echoes the command 54-0198 133 TracVision G8 Owner’s Manual - Guide to Technical Information D.6 RF Board Commands Serial Communications, Status/Polarization Report, Tone Changes Function: start serial communications, reports status & polarization/tone changes Command: @S Response: S,s,p,b,m every 5 seconds until > is returned from system software Where: s = Satellite (A = Satellite A, B = Satellite B) p = Polarization (V = Vertical, H = Horizontal, R = Right, L = Left, X = No LNB Power) b = Band (H = High Band, L = Low band, G = Latin America, U = USA) m = Mode (V = Valid, I = Invalid)* * The Mode bit is used to evaluate the Satellite, Polarization & Band combination vs. the Frequency/Symbol Rate/FEC currently in RAM. This bit will be set to invalid if the Frequency for the selected combination is set to 0x0000; otherwise it will be set to valid. For example the Mode bit will be set to invalid when the frequency is set to 00000 to indicate that there is not a frequency to track for the LNB tone and voltage setting. Report RF Tracking Parameters Function: reports all RF tracking parameters for primary & secondary satellites* Command: @SATCONFIG Response: F,x,fffff,S,C,ID,P,B,D Where: x = Satellite (A = Satellite A, B = Satellite B) fffff = Frequency in MHz (00000 and 10700 to 12700) S = Symbol rate in Mbit/Sec (1000 to 29999) C = FEC code rate (valid rates = 12, 23, 34, 56, 67, 78) ID = Satellite Network ID in hexidecimal format (valid range = 0X0000 to 0XFFFF hex) P = LNB Polarization (V = Vertical, H = Horizontal, R = Right, L = Left) B = the LNB down conversion frequency (L = low, H = high, G = Latin America, U = USA) D = decoding type (1 = DSS-A, 2 = DSS-B, 3 = DVB) * This command reports all eight combinations of the Satellite/Freq/Sym/ FEC/ID/POL/Band/Decode currently stored in RAM. 134 54-0198 Maintenance Port Antenna Commands Set RF Tracking Parameters Function: sets RF tracking parameter Command: @SATCONFIG,X,N,F,S,C,ID,P,B,D Response: Echoes the input data Where: @SATCONFIG = directs data to the RF Board X = satellite A or B N = satellite table # (98 & 99 are slots for userconfigured satellites) F = frequency in MHz (either 00000 or a range from 10700 - 12700) S = the satellite transponder symbol rate in Mbit/second (01000 - 29999) C = the FEC code (e.g., 12, 23, 34, 56, 67, 78) ID = the satellite network ID in hexidecimal format (0x####) P = the LNB polarization (V = vertical, H = horizontal, R = right, L = left) B = the LNB down conversion frequency (L = low, H = high, G = Latin America, U = USA) D = decoding type (1 = DSS-A, 2 = DSS-B, 3 = DVB) ID Match/Decoded Network ID Function: report ID match and decoded network ID Command: @CHECKID Response: one of the following: Y,0X#### N,0X#### Y,NoID N,NoID N,NoLock Where: Y = yes N = no 0X#### = network ID NoID = satellite unidentified NoLock = satellite not found 54-0198 135 TracVision G8 Owner’s Manual - Guide to Technical Information D.7 Installation Commands Set/Report GPS Position Function: reports or sets default GPS position Command: GPS GPS,XX,D,YYY,E Response: GPS(Default or Active),XX.XX,D,YYY.YY,E, ZZZZZZ.ZZ GPS: XXD YYYE Where: XX.XX = latitude (0-90) D = S (South) or N (North) YYY.YY = longitude (0-180) E = E (East) or W (West) ZZZZZZ.ZZ = UTC (universal time coordinated) of position Report Satellite Names Function: report names for satellites A and B Command: SATINSTALL Response: SATINSTALL, , Report Configured Satellite Names Function: report names for all configured satellites Command: SATLISTA Response: SATLISTA, ,..., Report Valid Satellite B Selections Function: report names for all valid satellite B selections for a given satellite A selection Command: SATLISTB, Response: SATLISTB, , ..., Install Satellite Pair 136 Function: installs satellites A and B as the satellite pair Command: SATINSTALL, , Response: if valid pair, echoes the input data if invalid pair, returns error message 54-0198 Maintenance Port Antenna Commands Configure Longitude of a User-configurable Satellite Function: configures one of the user-configurable satellites with the longitude provided Command: SATCONFIG,USERX,YYY,Z,D,L Response: if valid pair, echoes the input data if invalid pair, returns error message Where: X = 1 or 2 YYY = longitude (0-180) Z = E (East) or W (West) D = decoding type (0 = test, 1 = DSS-A, 2 = DSS-B, 3 = DVB) L = LNB polarization (C = circular, L = linear) D.8 Debug Commands Report Offset Angles Function: reports system offset angles Command: OFFSETS OFFSETS,XXXXX,YYYY Response: Offsets = XXXXX.X XXXXX.X Where: X = new azimuth offset (-1800 - 1800) Y = new elevation angle (-450 - 450) Install Default Satellites Function: Installs predefined satellite pairs Command: SATPAIR,X Response: displays numerous frequency commands and reports “Satellite Installation Complete” Where: X = 0 (satellites default to Astra1 & Hotbird) or X = 1 (satellites default to Echo_119 & Expressvu) or X = 2 (satellites default to DSS_101 & DSS_119) or X = 3 (satellites default to Galaxy3CN & None) or X = 4 (satellites default to PAS_9 & None) 54-0198 137 TracVision G8 Owner’s Manual - Guide to Technical Information Report Last Satellite Tracked/Update Value 138 Function: reports the last satellite tracked or updates the last tracked satellite to the value input if it is different from the current value Command: LASTSAT LASTSAT,X Response: Last = Where: X = A (updates to Satellite A) or X = B (updates to Satellite B) 54-0198 Index Index A accessing components, 98 AC ripple, 31 accuracy levels, compass, 79 activating the receiver(s), 40 activation department, KVH, 40 “Antenna Not Responding” message, 61 antenna unit cleaning, 95 components, 97 connectors, 28 description, 4 dimensions, 25 drain holes, 25 hatch access, 98 locating, 23-24 mounting, 26-31 noise, 8 painting, 25 specifications, 123 Australian satellites, 17 C cable unwrap, 8 cables, connecting. See wiring cal score, 53, 79 calibration, 78-80, 105 CANCEL key, 61 caution, 31, 36, 97 changing channels, 6-7 changing geographic location, 54-55 checking out the system, 52-53 choosing locations, 23-25 circuit breaker, 36 cleaning the antenna, 95 clearing the calibration, 80 commands, maintenance port, 129-138 commissioning the receiver(s), 40 components, 4, 97 computer diagnostics, 90 configuring satellite data, 76-77 connecting a PC, 46 connecting cables. See wiring azimuth motor, replacing, 107-108 connectors antenna unit, 28 MCU, 35 PCB module, 100 azimuth belt, replacing, 109 contacting a dealer, 95 autocalibration, 78 azimuth gyro, replacing, 104 controlling the antenna, 67-77 B bands, frequency, 45 coverage area, satellite, 5 block diagram, 3 D blockage, satellite, 5, 23, 88 data/power cable, 28, 35 brightness, MCU display, 81 DC blocks, 32 buttons, MCU, 60 DC power, 36 dealer, contacting, 95 default satellite pairs, 16 diagram, system block, 3 54-0198 139 TracVision G8 Owner’s Manual D (continued) G dimensions antenna unit, 25, 123 MCU, 123 geographic location, changing, 54 DIRECTV, 6 global support program, 95 GPS, 3, 72 grounding, 35, 37 DiSEqC, 6, 7, 49, 73 DISH Network, 7, 40 H drain holes, antenna, 25 hatch, 98 DSS (Digital Satellite Service), 3 HyperTerminal settings, 46 DVB (Digital Video Broadcasting), 3 E installer qualifications, 21 EchoStar, 7 installing satellites, 42-51 elevation belt, replacing, 112 Instant On mode, 70 elevation gyro, replacing, 106 interface, user, 10 elevation motor, replacing, 110-111 interference, 87 error messages, 61 internal sensor, replacing, 103-104 European satellites, 16 ExpressVu, 7 F FEC code, 76 140 I K kitpack box, location, 27 kitpack contents, 22 L feed tube, removing, 114 Latin American satellites, 17 ferrite coil, large, 36 latitude/longitude, setting, 72 ferrite coil, small, 87 library, satellite, 16 field replaceable units, 96 line of sight, 5 flash update wizard, 90 LNB, defined, 4 flush mount bracket, MCU, 39 LNB/feed tube assembly, ordering, 54 flush mount template, 125 LNB/feed tube assembly, replacing, 118-119 “Forward” arrow, 26 LNB, replacing, 117 frequency, 76 LNB type, 123 F-type connector, 21, 29 locations, mounting, 23-25 fuse, 36, 86, 98 logo plate, 29 54-0198 Index M moving to another region, 54 magnetic concerns, 24, 80 multiswitch, 32-34, 89 main menu, 60 maintenance port, MCU, 46 maintenance, corrective, 96-119 maintenance, preventive, 95 manual control of antenna, 68 N noise, antenna, 8 North American satellites, 16 N-type connector, 28 master receiver, 31 O materials needed for install, 21-22 overload protection, 36 materials provided, 18, 22 MCU (master control unit) adjusting display brightness, 81 connectors, 35 description, 4 dimensions, 123 flush mount bracket, 39 flush mount template, 125 front panel, 9, 60 location, mounting, 25 maintenance port, 46 mounting, 38-39 satellite switching, 7 wiring, 35-37 menus Control Antenna, 67 Control Compass, 78 Get Antenna Status, 66 Install Satellite, 62 main menu, 60 Operations Mode, 64 Restart Antenna, 64 Set Brightness, 81 Mexican satellite, 16 mounting holes, antenna, 26 mounting template, antenna, 26 P packing list, 18 painting the antena, 25 parser commands, 129-138 part numbers, 18, 22-23, 54, 96 parts, replacement, 96 PCB module connectors, 100 PCB module, replacing, 99-100 PCB module fuse, replacing, 98 planning the installation, 21-25 polarizations, satellite, 76 power cable specifications, 22 power problem, 86 power plug, 37 power requirements, 36 power, connecting, 36-37 powering on the system, 6 prerequisites, installation, 21 preventive maintenance, 95 prewiring, 21 programming satellites, 42-51 programming the receiver(s), 40-41 mounting the antenna, 26-31 Q mounting the MCU, 38-39 qualifications, installer, 21 54-0198 141 TracVision G8 Owner’s Manual R RF flash port, 35 radar concerns, 24 RF PCB, replacing, 101-102 radome cleaning, 95 description, 4 painting, 25 RMA number, 95, 120 receiver activating, 40 description, 4 master, 31 programming, 40-41 troubleshooting, 89 satellite Australia, 17 coverage area, 5, 88 Europe, 16 Latin America, 17 library, 16 Mexico, 16 North America (U.S.), 16 polarizations, 76 programming, 42-51 switching, 6-7 receiving satellite TV signals, 5 repacking the antenna, 120 replacement parts, 96 replacing azimuth belt, 109 azimuth gyro, 104 azimuth motor, 107-108 elevation belt, 112 elevation gyro, 106 elevation motor, 110-111 fuse, MCU, 86 fuse, PCB module , 98 internal sensor, 103-104 LNB, 117 LNB/feed tube assembly, 118-119 PCB module, 99-100 PCB module fuse, 98 RF PCB, 101-102 skew belt, 116-117 skew motor, 113-116 142 S safety warning, 31, 36, 97 satellite frequency data changes, 89 Satellite Frequency Scan, 74-75 satellite network ID, 76 selecting active satellite, 73 serial number, antenna, 66, 96 setting display brightness, 81 setting latitude/longitude, 72 settings, HyperTerminal, 46 shield azimuth motor, 107 elevation motor, 110 skew motor, 115 shipping restraint, 27, 120 shipping the antenna, 120 restarting the antenna, 64, 69 skew setting, 73 restraint, shipping, 27, 120 skew belt, replacing, 116-117 RETURN key, 61 skew motor, replacing, 113-116 returning components, 96 Sleep mode, 8, 69 returning the antenna, 120 software versions, 66 RF cables, 21, 29, 31-34 specifications, 123 54-0198 Index S (continued) startup screens, 59 startup sequence, 127-128 state, antenna, 66 steel vessel, mounting considerations, 24 wiring data/power cable, 28, 35 receiver(s), 31-34 MCU, 35-37 power, 36-37 RF cables, 29, 31-34 switching satellites, 6-7 symbol rate, 76 T technical support, 95, 96 teflon gel, 29 testing, 52-53 tools needed for install, 21 tracking, 3 transponder information, 45 troubleshooting, 83-91 troubleshooting matrix, 85 turning during startup, 87 turning Instant On on/off, 70 turning on the system, 6 turning Sleep Mode on/off, 69 U updating satellite frequency data, 74 U.S. satellites, 16 V Velcro fastening, MCU, 38 vibration, minimizing, 24 video standards, 55 voltage level, 36, 86, 123 W warning, safety, 31, 36, 97 watching TV, 8 54-0198 143 TVG8_OM_Binder Back.Cvr_11.05 ® KVH Industries, Inc. 50 Enterprise Center • Middletown, RI 02842-5279 • U.S.A. Phone: +1 401 847-3327 • Fax: +1 401 849-0045 E-mail: info@kvh.com • Internet: www.kvh.com KVH Europe A/S Kokkedal Industripark 2B • 2980 Kokkedal • Denmark Phone: +45 45 160 180 • Fax: +45 45 160 181 E-mail: info@kvh.dk • Internet: www.kvh.com
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