Lenovo X240 Swsg En Sp40F29962 ThinkPad X240_Wolverine1 User Manual (English) Safety, Warranty, And Setup Guide Laptop (Think Pad)

2013-09-30

User Manual: Lenovo X240 Swsg En Sp40F29962 (English) Safety, Warranty, and Setup Guide X240 Laptop (ThinkPad) ThinkPad X240

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Safety, Warranty, and Setup Guide
Brief user notices
ThinkPad X240
http://www.lenovo.com/support

Lenovo® electronic manuals... for a greener
planet!
Refer to the electronic User Guide for detailed product
information:
http://www.lenovo.com/UserManuals

Unpack
Note: Recovery discs are not provided. Instead, everything needed for recovering factory-installed files and
applications is provided in the Lenovo_Recovery partition on your hard disk drive. If you decide to remove the
Lenovo_Recovery partition, be sure to create a recovery disc first. For more information, see “Recovery overview”
in the User Guide. See “Accessing your User Guide” for instructions on opening the electronic User Guide
provided on your computer.
®

ThinkPad
computer

Battery pack

ac power adapter

Power cord

Documentation

Initial setup instructions

Controls and indicators
Camera (on some models)

1. Install the external battery pack.
This system supports only batteries specially designed for
this specific system and manufactured by Lenovo or an
authorized builder. The system does not support
unauthorized batteries or batteries designed for other
systems. If an unauthorized battery or a battery designed
for another system is installed, the system will not charge.
Attention: Lenovo has no responsibility for the
performance or safety of unauthorized batteries, and
provides no warranties for failures or damage arising out of
their use.

2. Connect to power. Ensure that all power cord connectors are securely and completely plugged
into receptacles.

Microphones
Power button
Fingerprint reader (on some models)
ThinkPad trackpad
Near Field Communication (NFC) logo
(on some models)
Fn key with the Fn Lock indicator

F1 key with the speaker mute indicator

3. Press the power button to turn on the computer.
4. Configure the operating system following the on-screen instructions to complete the initial
setup. This process takes several minutes.

F4 key with the microphone mute
indicator
®

TrackPoint pointing stick

Additional information about using your ThinkPad computer is in the User Guide. See “Accessing
your User Guide” later in this document.

computer, go to http://www.lenovo.com/ThinkPadUserGuides and
follow the instructions on the screen.

Country or region

Your User Guide contains detailed information about your computer.
To access your User Guide, do the following:

Service and Support information

Microsoft® Windows® 8.1 operating system:

The following information describes the technical support that is
available for your product, during the warranty period or throughout
the life of your product. Refer to the Lenovo Limited Warranty for a full
explanation of Lenovo warranty terms. See “Lenovo Limited Warranty
notice” later in this document for details on accessing the full warranty.

Dominican
Republic
Ecuador
Egypt

Accessing your User Guide

•

Method 1
1. Go to the Start screen.
2. Click the arrow icon in the bottom-left corner of the screen to go
to the Apps screen. If you are using a touch screen, swipe up to
go to the Apps screen.
3. Scroll to the right side of the screen, and click or tap Help and
Support. The Windows Help and Support window opens.
4. Click or tap Lenovo User Guide.

•

Method 2

•

For Lenovo Warranty Service Upgrades or Extensions, go to:
http://support.lenovo.com/lwsu

France

•

For Lenovo Accidental Damage Protection Services, go to:
http://support.lenovo.com/ladps

Germany
Greece
Guatemala
Honduras

1. Go to the Start screen.
2. Click or tap Lenovo Support. The Lenovo Support window
opens.

Online technical support is available during the lifetime of a product at
http://www.lenovo.com/support.

3. Click or tap User Guide.

Telephone technical support

Hong Kong

You can get help and information from the Customer Support Center
by telephone. Before contacting a Lenovo technical support
representative, have the following information available: model and
serial number, the exact wording of any error message, and a
description of the problem.

Hungary

Your technical support representative might want to walk you through
the problem while you are at your computer during the call.

Indonesia

From the desktop or the Start screen
1.Move the cursor to the top-right or bottom-right corner of the
screen to display the charms, and then click Search. If you are
using a touch screen, swipe in from the right edge of the screen
to display the charms, and then tap Search.
2.From the Apps screen, click or tap Lenovo User Guide.

•

El Salvador
Estonia
Finland

Online technical support

Windows 8:
•

If you purchased Lenovo services, refer to the following terms and
conditions for detailed information:

From the Start screen
1.Click or tap Lenovo Support. The Lenovo Support window
opens.
2.Click or tap User Guide.

Windows 7:
1.From the Windows desktop, click Start and then click Help and
Support. The Windows Help and Support window opens.
2.Click Lenovo User Guide.

Read before using your computer

The following sections provide critical safety and regulatory
information for Lenovo computers and instructions on how to access
electronic versions of the publications developed for your computer.

Worldwide Lenovo Support telephone list

Be sure to read the Regulatory Notice for your country or region
before using the wireless devices contained in your computer. To
obtain a PDF version of the Regulatory Notice, refer to the
“Downloading publications” section below.

Downloading publications
Electronic versions of your computer publications are available from
the Lenovo Support Web site. To download the publications for your

Ireland
Israel

Important: Telephone numbers are subject to change without notice.
The most up-to-date telephone list for the Customer Support Center is
always available at http://www.lenovo.com/support/phone.
If the telephone number for your country or region is not listed,
contact your Lenovo reseller or Lenovo marketing representative.
Country or region
Africa
Algeria
Argentina
Australia
Austria
Bahrain
Belgium
Bolivia
Brazil

Read first — regulatory information
Computer models equipped with wireless communications comply
with the radio frequency and safety standards of any country or region
in which it has been approved for wireless use. In addition, if your
product contains a telecom modem, it complies with the requirements
for connection to the telephone network in your country.

India

Brunei
Canada
Caribbean
(Bermuda,
Jamaica, Tortola)
Chile
China
Colombia
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark

Telephone number
South Africa: 0800110756 (English, Afrikaans)
Central Africa: Contact the nearest Lenovo Business
Partner
+33 6 7348 1739 (French, English)
0800-666-0011 (Spanish)
1800 041 267 (English)
01-24592-5901 (German)
Kanoo IT: 00 973 1771 1722
Bahrain Business Machine LLC: 00 973 1758 4302
+32 (0)2 339 3611 (Warranty service and support)
(Dutch, French)
0800-10-0189 (Spanish)
Calls made from within the Sao Paulo region:
(11) 3889-8986
Calls made from outside the Sao Paulo region:
0800-701-4815
(Brazilian Portuguese)
Dial 800-1111, then dial 866-273-5446
(English and Bahasa Melayu)
1-800-565-3344 (English, French)
1-800 426 7378 (English)
800-361-213 (Spanish)
Technical Support Line
800-990-8888, 86-10-58851110 (Mandarin)
1-800-912-3021 (Spanish)
0-800-011-1029 (Spanish)
0800-0426, +385 1 6110095 (calls out side of Croatia)
80092537 (Greek)
800-353-637
4520-8200

Italy
Jamaica
Japan
Jordan

Korea
Kuwait

Latvia
Lebanon
Lithuania
Libya
Luxembourg
Macau
Macedonia
Malaysia
Malta
Mexico
Middle East
Morocco
Netherlands
New Zealand

Telephone number
7010-5150 (Warranty service and support)
(Danish)
1-866-434-2080 (Spanish)

Country or region
Nicaragua
Norway
Oman

1-800-426911 OPCION 4 (Spanish)
800-0000-418 (Toll free)
002-02-2594-8500 (Standard charges apply)
(English, Arabic)
800-6264 (Spanish)
+372 66 00 800, +372 6776793
09-459-6960
358-800-1-4260 (Warranty service and support)
(Finnish)
Hardware: 0810-631-213 (Warranty service and
support)
(French)
0800-5004618 (Gebührenfrei) (Garantieservice und
Support)
Contact the nearest Lenovo Business Partner
1800-624-0051 (Spanish)
Tegucigalpa: 232-4222
San Pedro Sula: 552-2234
(Spanish)
(852) 3071-3561
(Cantonese, English, Mandarin)
+36 1 3825716
+36 1 3825720
(English, Hungarian)
1800 3000 THINK (1800 3000 8465) (Reliance)
1800-419-4666 (Tata)
Email: Commercialts@lenovo.com (English and Hindi)
001-803-442-425
(English, Bahasa Indonesia)
01-881-1444 (Warranty service and support)
(English)
Givat Shmuel Service Center:
+972-3-531-3900
(Hebrew and English)
39-800-820094 (Warranty service and support)
(Italian)
1-800 426 7378 (English)
0120-000-817 (Japanese, English)
Jordan Business Systems:
00 962 6 5000999 (ext. 713/127)
General Computer & Electronic (GCE):
00 962 6 551 3879 (English, Arabic)
080-513-0880 (Toll free) (Korean)
Easa Hussain Al Yousifi: 00 965 2244 5280
AM. KHORAFI: 00 965 2200 1100 1127
Khorafi Business Machines (KBM): 00 965 2259 4611
Diyar United Company: 00 965 4378 383
Redington Kuwait: 00 965 2433 3203, 25456250 /
25456251
+371 7070360
Quantech: 00 961 1999 500
Computer Business Machine (CBM): 00 961 1680 180
El Haceb S.A.L: 00 961 1771 300
+370 5 278 66 00
+33 6 7348 1739 (French, English)
+352 360 385 222
(French)
0800-807 /
(852) 3071-3559
(Cantonese, English, Mandarin)
1800-88-0013 (English, Bahasa Melayu)
1800-88-0013
(English, Bahasa Melayu)
+35621445566
001-866-434-2080 (Spanish)
+44 (0)1475-555-055
+212 5 22 509035
+212 5 22 509017
(Arabic)
+31 (0)20 513 3939 (Dutch)
0508 770 506 (English)

Pakistan

Panama

Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saudi Arabia
Singapore
Slovakia
Slovenia
Spain
Sri Lanka
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Arab
Emirates
United Kingdom
United States
Uruguay
Venezuela
Vietnam
Yemen

Telephone number
001-800-220-1830 (Spanish)
8152-1550 (Warranty service and support)
(Norwegian)
Khimji Ramdas Computer Communication Systems:
00 968 2469 6255
Overseas Business Machines (OBM): 00 968 2460
1072, 2460 5018
Gulf Business Machines Services (GBMS): 00 968
2455 9831
International Office Products (pvt) Ltd.:
00 92 212 422 569, 00 92 213 241 2023
Selling Business Systems:
00 92 21 568 9823
206-6047
001-866-434-2080 (Lenovo Customer Support Center
- Toll free)
(Spanish)
009-800-52-10026 (Spanish)
0-800-50-866 OPCION 2 (Spanish)
180089086454 (GLOBE subscribers)
180014410719 (PLDT sbuscribers)
(Tagalog, English)
+48 22 760 7300 (Polish)
+351 21 892 7046 (Portuguese)
Al Mana Computer Services: 00 974 4489 966 (ext.
1992)
Qatar Computer Services W.L.L: 00 974 4441 212
+4-021-224-4015
8-800-555-0317 (Toll free number)
(Russian, English)
8008445128 (English, Arabic)
1-800-818-5219 (English, Mandarin, Bahasa
Malaysia)
+421 2 4974 8888
+386-1-200-50-60 (Slovenian)
+34 91-714-7983 (Spanish)
+9411 2493547, +9411 2493548 (English)
08-477-4420
077-117-1040 (Warranty service and support)
(Swedish)
0800-55-54-54 (Warranty service and support)
(German, French, Italian)
0800-000-702 (Mandarin)
001 800 4415 734
(Thai, English)
0212 336 03 66
00800 448 825 165 (Turkce)
(Turkish)
044 362 42 81 (Standard Charges Apply)
(Ukrainian, Russian, English)
800 04447023 (English, Arabic)
08705-500-900 (Standard warranty support)
(English)
1-800-426-7378
(English)
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
120-11072 (Toll Free)
+(84) 8 3521 8000 (Standard Charges Apply)
(Vietnamese, English)
Al Khirbash and Agencies:
00 967 1209 8278
Yemen Business Machines (YBM):
00-967 3 213324,
00-967 3 214655,
00-967 3 213909

Third Edition (January 2014)
© Copyright Lenovo 2013, 2014.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use,
reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Lenovo product service information for Taiwan

Using headphones or earphones

Power cord for ac power adapter
TrackPoint cap
Battery pack

CAUTION:
Excessive sound pressure from earphones and headphones can
cause hearing loss. Adjustment of the equalizer to maximum
increases the earphone and headphone output voltage and the
sound pressure level. Therefore, to protect your hearing, adjust
the equalizer to an appropriate level.

Safety information

This section contains important safety information for Lenovo
products. Additional safety information is provided in the User Guide
for your product. See “Accessing your User Guide” for additional
information.

Plastic bag notice
CAUTION:
Plastic bags can be dangerous. Keep plastic bags away from
babies and children to avoid danger of suffocation.

Rechargeable battery notice (for notebook
computers)
DANGER
Do not attempt to disassemble or modify the battery pack.
Attempting to do so can cause an explosion, or liquid leakage
from the battery pack. A battery pack other than the one
specified by Lenovo, or a disassembled or modified battery pack
is not covered by the warranty.
If the rechargeable battery pack is incorrectly replaced, there is
danger of an explosion. The battery pack contains a small
amount of harmful substances. To avoid possible injury:
•
Replace only with a battery of the type recommended by
Lenovo.
•
Keep the battery pack away from fire.
•
Do not expose it to water or rain.
•
Do not attempt to disassemble it.
•
Do not short-circuit it.
•
Keep it away from children.
•
Do not drop the battery pack.

Excessive use of headphones or earphones for a long period of time
at high volume can be dangerous if the output of the headphone or
earphone connectors do not comply with specifications of EN 50332-2.
The headphone output connector of your computer complies with EN
50332-2 Sub clause 7. This specification limits the computer’s
maximum wide band true RMS output voltage to 150 mV. To help
protect against hearing loss, ensure that the headphones or
earphones you use also comply with EN 50332-2 (Clause 7 Limits) or
a wide band characteristic voltage of 75 mV. Using headphones that
do not comply with EN 50332-2 can be dangerous due to excessive
sound pressure levels.
If your Lenovo computer came with headphones or earphones in the
package, as a set, the combination of the headphones or earphones
and the computer already complies with the specifications of EN
50332-1. If different headphones or earphones are used, ensure that
they comply with EN 50332-1 (Clause 6.5 Limitation Values). Using
headphones that do not comply with EN 50332-1 can be dangerous
due to excessive sound pressure levels.

This product is covered by the terms of the Lenovo Limited Warranty,
version L505-0010-02 08/2011. Read the Lenovo Limited Warranty
(LLW) at http://www.lenovo.com/warranty/llw_02. You can view the
LLW in a number of languages from this Web site. The LLW also is
displayed on your computer during the initial setup. After the initial
setup has completed, you can view the warranty on your computer by
doing the following:

Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
When replacing the lithium coin-cell battery, use only the same or an
equivalent type that is recommended by the manufacturer. The
battery contains lithium and can explode if not properly used, handled,
or disposed of.
Do not:
•
Throw or immerse into water
•
Heat to more than 100°C (212°F)
•
Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California,
U.S.A.
California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries
may contain perchlorate.
Perchlorate Material - special handling may apply, See
www.dtsc.ca.gov/hazardouswaste/perchlorate

Polyvinyl Chloride (PVC) cable and cord notice
WARNING: Handling the cord on this product or cords associated
with accessories sold with this product will expose you to lead, a
chemical known to the State of California to cause cancer, and birth
defects or other reproductive harm. Wash hands after handling.

Optional-service CRUs
CRU

This setup
sheet

Memory module
Hard disk drive or solid-state drive
Wireless LAN card
Wireless WAN card

China RoHS
The information in the following table is applicable for products
manufactured on or after March 1, 2007 for sale in the People’s
Republic of China.

User Guide
X
X
X
X

CRU installation instructions are in the User Guide for the respective
product. See “Accessing your User Guide” and “Downloading
publications” for additional information.

Electronic emission notices
This device has been tested and found to comply with the limits for a
Class B digital device. The User Guide for this product provides the
complete Class B compliance statements that are applicable for this
device. See “Accessing your User Guide” for additional information.

Korean Class B compliance statement

1. Go to the Start screen.
2. Click the arrow icon in the bottom-left corner of the screen to go
to the Apps screen. If you are using a touch screen, swipe up to
go to the Apps screen.
•

3. Click or tap Warranty Information.
Method 2

EU contact: Lenovo, Einsteinova 21, 851 01 Bratislava, Slovakia

This product is in compliance with the essential requirements and
other relevant provisions of the Radio and Telecommunications
Terminal Equipment Directive, 1999/5/EC. The Declaration of
Conformity information is located in the Regulatory Notice, which you
can download from the Lenovo Support W eb site. See “Downloading
publications” for additional information.

Turkish RoHS
The Lenovo product meets the requirements of the Republic of
Turkey Directive on the Restriction of the Use of Certain Hazardous
Substances in Electrical and Electronic Equipment (EEE).

Recycling and environmental information

1. Go to the Start screen.
2. Click or tap Lenovo Support. The Lenovo Support window
opens.
3. Click or tap Service and Warranty.
Windows 8:
• From the desktop or the Start screen

Lenovo encourages owners of information technology (IT) equipment
to responsibly recycle their equipment when it is no longer needed.
Lenovo offers a variety of programs and services to assist equipment
owners in recycling their IT products. For information on recycling
Lenovo products, go to:

Ukraine RoHS

http://www.lenovo.com/recycling

1. Move the cursor to the top-right or bottom-right corner of the
screen to display the charms, and then click Search. If you are
using a touch screen, swipe in from the right edge of the screen to
display the charms, and then tap Search.
•

European Union conformity

Radio and Telecommunications Terminal
Equipment Directive

Windows 8.1:
• Method 1

Built-in rechargeable battery notice
DANGER
Do not attempt to replace the internal rechargeable lithium
batteries. Contact Lenovo Support for factory replacement.

X
X
X

Lenovo Limited Warranty notice

Do not put the battery pack in trash that is disposed of in
landfills. When disposing of the battery, comply with local
ordinances or regulations.
The battery pack should be stored at room temperature, charged
to approximately 30 to 50% of capacity. We recommend that the
battery pack be charged about once per year to prevent
overdischarge.

X

2. From the Apps screen, click or tap Warranty Information.
From the Start screen

Important WEEE information
Country-specific information is available at:
http://www.lenovo.com/recycling

India RoHS
RoHS compliant as per E-Waste (Management & Handling) Rules,
2011.

Eurasian compliance mark

1.Click or tap Lenovo Support. The Lenovo Support window
opens.
2.Click or tap Service & Warranty.

Recycling information for Japan

Windows 7:

California BC mark

From the Windows desktop, click Start → All Programs → Lenovo
Device Experience → Lenovo Warranty.
If you cannot view the LLW either from the Web site or from your
computer, contact your local Lenovo office or reseller to obtain a
printed version of the LLW.

Recycling information for China
ENERGY STAR
Select models conform to ENERGY
STAR requirements. Additional
ENERGY STAR information is in
your User Guide. See “Accessing
your User Guide.”

Warranty Information
To check the warranty status of your computer, go to
http://www.lenovo.com/support, click Warranty & Services, click
Check Warranty Status, and then follow the instructions on the
screen.

Customer Replaceable Units
Customer Replaceable Units (CRUs) are parts that can be upgraded
or replaced by the customer. If a CRU is determined to be defective
during the warranty period, a replacement CRU will be provided to the
customer. Customers are responsible for installing the self-service
CRUs for this product. Customers also can install optional-service
CRUs, which might require some technical skills or tools, or request
that a technician install the optional-service CRU under the terms of
the applicable warranty service type for your country or region. The
following tables list CRUs for your computer and tell where to find the
replacement instructions.

Self-service CRUs
CRU
ac power adapter

This setup
sheet
X

User Guide
X

Additional recycling statements
Additional information about recycling computer components and
batteries is in your User Guide. See “Accessing your User Guide” for
details.

Restriction of Hazardous Substances Directive
(RoHS)
European Union RoHS
Lenovo products sold in the European Union, on or after 3 January
2013 meet the requirements of Directive 2011/65/EU on the restriction
of the use of certain hazardous substances in electrical and electronic
equipment (“RoHS recast” or “RoHS 2”).
For more information about Lenovo progress on RoHS, go to:
http://www.lenovo.com/social_responsibility/us/en/RoHS_Communica
tion.pdf

Legal notices
Lenovo, For Those Who Do., the Lenovo logo, ThinkPad, and
TrackPoint are trademarks of Lenovo in the United States, other
countries, or both.
Microsoft and Windows are trademarks of the Microsoft group of
companies.
Other company, product, or service names may be trademarks or
service marks of others.
For additional legal notices, refer to the User Guide for your computer.
See "Accessing your User Guide" for additional information.



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