Lexmark 4108-W01 Lexmark N5 Wireless Adapter User Manual jrweb

Lexmark International Inc Lexmark N5 Wireless Adapter jrweb

Contents

Users Manual

October 2001Getting StartedN5 WirelessAdapter
Edition: August 2002The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0) 8704 440 044. In other countries, contact your point of purchase.References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.Other trademarks are the property of their respective owners.© Copyright 2002 Lexmark International, Inc. All rights reserved.UNITED STATES GOVERNMENT RESTRICTED RIGHTSThis software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.Federal Communications Commission (FCC) compliance information statementThe Lexmark N5 Wireless Adapter has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by unplugging the equipment and then plugging it back in, the user is encouraged to try to correct the interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.•Consult your point of purchase or service representative for additional suggestions.A minimum separation of 20 cm ( 8 inches ) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate this equipment.Note: To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology and Services, Lexmark International, Inc., 740 West New Circle Road, Lexington, KY 40550, (859) 232-3000.Industry Canada compliance statementThis Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb.Avis de conformité aux normes d’Industrie CanadaCet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb.European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment.A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.Placeholder text -Need French translation
The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom.Safety information•Use only the Lexmark power supply provided with this product or an authorized Lexmark replacement power supply.•Connect the power cord to an electrical outlet that is near the product and easily accessible.•Refer service or repairs, other than those described in the manual, to a professional service person.
iiiContentsIntroduction ......................................................................................................................................... 2Setup .................................................................................................................................................... 2Set up your adapter on the network.................................................................................................. 7Configure your Lexmark inkjet printer............................................................................................ 12Configure your Lexmark laser printer............................................................................................. 17Troubleshooting................................................................................................................................ 22An indicator light is not on.................................................................................................................................... 23The Lexmark Printer Adapter software installation screen does not appear ....................................................... 23I can not find the network settings of my computer’s wireless adapter................................................................ 24My MAC address is not listed on the Select your N5 Wireless Adapter screen .................................................. 24My network is not listed on the Connect to the network (automatic) screen........................................................ 24I do not know the hexadecimal format of my WEP key ....................................................................................... 24Setup was not successful (My printer was not found on the network)................................................................. 25
ivThe Lexmark printer software installation screen does not appear...................................................................... 25An error message appears................................................................................................................................... 25There is not a Network button on the Results: No Printer Attached screen......................................................... 25My network printer does not appear in the list of available printers ..................................................................... 26There is not an Install Selected Printer button on the Network Configuration screen .......................................... 26My network printer does not print ......................................................................................................................... 27How Do I...?........................................................................................................................................ 28Change the computer’s network settings ............................................................................................................. 28Print a test page ................................................................................................................................................... 28Uninstall the printer software................................................................................................................................ 28Manually configure the network printer ................................................................................................................ 29Select the network printer port ............................................................................................................................. 31Check the printer status ....................................................................................................................................... 31Reset the adapter................................................................................................................................................. 32Contact Lexmark .................................................................................................................................................. 32Glossary............................................................................................................................................. 33Statement of Limited Warranty........................................................................................................ 34
Getting Started1Lexmark confidential until announcedIntroductionThank you for purchasing the LexmarkTM N5 Wireless Adapter!The adapter makes it easy for you to:•Share your printer between two or more network computers.•Locate your printer anywhere in your home or office. You no longer need to locate the printer next to a host computer or make sure a host computer is powered on before sending your print job from a remote location.•Quickly transfer information.Your new adapter has the capability to transfer information at up to 11Mbps.SetupFor setup, you need:•The Lexmark N5 Wireless Adapter•An existing 802.11b Wireless Ethernet network•A network-capable Lexmark printerTo find out if your printer is network-capable or for other printer-specific information, refer to the documentation that came with your printer or visit our Web site at www.lexmark.com.•The Lexmark Printer Adapter software CD•The printer software CD that came with your printer•A computer with a CD-ROM driveThe computer must be connected to the network, have TCP/IP active and running, and have one of the following operating systems:–Windows 98–Windows Me –Windows 2000–Windows XP
Getting Started 2Lexmark confidential until announcedStep 1: Select a location for your adapterChoosing the correct location for your new adapter is vital to ensuring that it provides you with the quality of service you expect. Make sure the location is:•Firm, level, and stable•Within the appropriate range for your access point if your network has an infrastructure configuration•Large enough to accommodate a printer attached to the adapter•Away from the direct airflow of air conditioners, heaters, or ventilators•Free of temperature or humidity extremes and fluctuations•Clean, dry, and free of dust•Away from direct sunlightStep 2: Unpack your adapterIf any items are missing or you need a different power plug adapter for your geography, contact Lexmark (see page 31).Lexmark N5Wireless AdapterUSB cable Getting Started (this book)US power plug adapterPower supplyAustralian/New Zealand power plug adapterContinental European power plug adapterPlaceholder ArtLexmark Printer Adapter software CD
Getting Started3Step 3: Prepare your printerUnpack and set up your printer. For help, refer to the instructions that came with your printer.To help configure your printer on the network: –Do not connect your printer to your computer; however, if you have already done so, disconnect the USB or parallel cable.–Do not install the printer software; however, if you have already done so, you do not need to uninstall it.Place the printer next to your adapter.Note: If necessary, disconnect the printer power supply, and then reconnect it at its new location. Make sure the printer power light is on.Note: Your printer may look different from the one shown.1234
Getting Started 4Lexmark confidential until announcedStep 4: Raise the adapter antennaNote: Rotate the antenna clockwise from the back.Step 5: Connect your adapter to your printerNote: Your printer may look different from the one shown.AntennaUSB cable
Getting Started5Step 6: Connect your adapter power supply If necessary, replace the US power plug adapter with the correct power plug adapter for your geography.Step 7: Make sure all indicator lights are onIf, after 30 seconds, one or more of the indicator lights are not on or blinking, see page 22.Note: The Network link light blinks to indicate any network activity in the area.1Power supply32US power plug adapterPower lightNetwork link lightUSB light
Getting Started 6Lexmark confidential until announcedStep 8: Turn on your computer Step 9: Set up your adapter on the networkYour adapter must establish communication with either a remote host if your network has an ad hoc configuration or an access point if your network has an infrastructure configuration. If you have any questions about the software screens and messages that appear during setup, see Troubleshooting, beginning on page 21, or click Help on the software screen. Insert the Lexmark Printer Adapter software CD as shown.When the software installation screen appears, click Install Now.Windows 98Windows MeWindows 2000Windows XP12The Lexmark Printer Adapter
Getting Started7Lexmark confidential until announcedSelect Lexmark N5 Wireless Adapter and the type of printer you connected the adapter to in Step 5 on page 4.Click Continue.Follow the instructions on your screen to reset your adapter to the factory defaults.Note: When the USB light goes out momentarily, the adapter has been properly reset to the factory defaults.Click Continue.3Lexmark N1 Ethernet AdapterLexmark N5 Wireless Adapter For more key information.Select adapter and printer typeSelect which adapter you are installingSelect which printer type is attachedInkjetLaserWhich printers are supported?4356
Getting Started 8Lexmark confidential until announcedFollow the instructions on your screen to change the values of your computer’s wireless adapter network settings.Do not exit the Lexmark Printer Adapter software. You need to have both utilities active at this time. Use the space below to write down the current values of the network settings. You may need to refer to them later.SSID/Network name __________________Mode ______________________________ Channel ____________________________WEP/Authentication __________________Key________________________________Return to the Lexmark Printer Adapter software after all settings have been changed and the configuration utility for your computer’s wireless adapter has been closed.If there is only one printer adapter on your network, continue with step 12 on page 9.If there are two or more printer adapters on your network, select your adapter from the list of available network devices.78910Your adapter is the device whose MAC address matches the MAC address on the bottom cover of your adapter.MAC address
Getting Started9Lexmark confidential until announcedClick Continue.Select the network to which you want to connect your printer. Note: If the network to which you want to connect your printer is the same network to which your computer was connected, you may want to refer to the values you wrote down in step 7 on page 8.Note: If your network is not listed, click Advanced to manually select your network settings.Click Connect.If you do not have WEP security enabled for your network, continue with step 15 on page 10.If your network is secured, select the encryption bit and enter the WEP Key on the Network Security screen.Click Continue.1112SSIDConnectMode Encryption ChannelManual SelectionJoin the networkYou are connected to the N5 adapter at address 00-20-00-00-0A-47Find the network that you wish to have this adapter join from the list below andselect connect.If your adapter is not listedJohn's Infrastructure None 8default Infrasturcture None 5home Infrastructure Yes 9(ed: selection ishighlighted, donot show N5)Setup your wireless printer adapter.If your network is not listed.4 Back Exit Advanced1113Enter WEP information40/64 bit 128 bitWEP Key For more key information.Network Security.The network that you selected requires a security key.6 Back Exit Note: Key must be hexidecimal. Passphrases not supported14
Getting Started 10Lexmark confidential until announcedFollow the instructions on your screen to restore the original network settings.Do not exit the Lexmark Printer Adapter software. You need to have both utilities active at this time. Return to the Lexmark Printer Adapter software after all settings have been restored and the configuration utility for your computer’s wireless adapter has been closed.Click Continue.You are finished setting up your adapter on the network. –If you connected your adapter to an inkjet printer, click Finished, and then continue with Configure your Lexmark inkjet printer on page 11.–If you connected your adapter to a laser printer, a network port for your laser printer is created. Click Finished, and then continue with Configure your Lexmark laser printer on page 16.15Press continue when the computer has returned to the network wherethe N5 adapter has been placed.Return to your network settingsUsing your computer’s wireless network utility, change the network settings to thevalues that you saved when you started or to new network values that you haveselected where the N5 adapter is connected.Reset your computer’s wireless adapter.2. After you reset your computer’s wireless adapter, press continue tocomplete the setup of your wireless printer adapter.1.7 Back Exit Your wireless printer adapter has been set to:SSID = value from screen 4 or 5mode = value from screen 4 or 5channel = value from screen 4 or 5encryption = value from screen 6161718Continue setup with printer driverFinish the printer setup using the printer CD or installed printer software as indicated in theprinter adapter getting started manual.A network printer port is definedWireless setup is complete. A network printer port has been created that contains thename of the printer and the last 6 digits of the MAC address similar to the following:Lexmark_E320_0035D0If your printer driver is already installed, go to section XXX of the adapter getting startedmanual for instructions on connecting your printer to the network port.If the printer has not been installed, install the printer to the network port following theinstructions that came with your printer.
Getting Started11Lexmark confidential until announcedStep 10: Configure your Lexmark inkjet printerUse the printer software to help configure your network inkjet printer. If you have not already installed this software, locate the CD that came with your printer now.Choose a procedure from the following table to install your printer software and configure your network printer.If you have questions about the software screens and messages that appear during installation, see Troubleshooting beginning on page 21. Note: Your screens may look different from the ones shown in this book.Inkjet 1 (software not previously installed)Insert the printer software CD as shown.When the Lexmark printer software installation screen appears, click Install Now.Procedure Printer software previously installed? PageInkjet 1 No 11Inkjet 2 Yes 1312
Getting Started 12Lexmark confidential until announcedFrom the Results: No Printer Attached screen, click Network.Note: If the Results: No Printer Attached screen does not appear, continue with step 6 on page 12.From the Network Configuration screen, select your network printer from the list of available printers. Note: If your network printer is <Unconfigured>, see Manually configure the network printer on page 28, and then continue with step 5.Click Install Selected Printer.Follow the instructions on your screen to complete software installation.34Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter.MAC address56
Getting Started13Lexmark confidential until announcedYou are finished setting up your computer to work with your network inkjet printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, continue with the following instructions: Insert the printer software CD.When the Lexmark printer software installation screen appears, click Install or Install Now.If the printer software was previously installed on this computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.Continue with step 3 on page 12.Inkjet 2 (software previously installed)From your desktop, double-click the Lexmark Solution Center icon.Note: If the icon is not on your desktop, click Start Programs or All Programs the name of your Lexmark printer Lexmark Solution Center.From the Lexmark Solution Center screen, click the Advanced tab.12312
Getting Started 14Lexmark confidential until announcedFrom the Advanced window, click Networking.From the Networking Options screen, click Configure.On the Network Configuration screen, find your network printer in the list of available printers.345Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter.MAC address
Getting Started15Lexmark confidential until announcedVerify that an IP address is listed for your network printer.Note: If there is not an IP address listed or your network printer is <Unconfigured>, see Manually configure the network printer on page 28, and then continue with step 7.Click Close.From the Networking Options screen, click Cancel.Exit the Lexmark Solution Center.Select the network printer port.Windows 98/Me/2000aFrom the Start menu, click Settings Printers.bRight-click the icon for your network printer.cMake sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties.dClick the Details or Port tab.eFrom the Print to the following port: menu, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).fClick OK.Windows XPaFrom the Start menu, click Control Panel Printers and Other Hardware Printers and Faxes.bClick the Ports tab.cFrom the list of ports, select the one that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).dClick Apply.eClick OK.You are finished setting up your computer to work with your network inkjet printer; however, the printer software must be installed on each computer that uses the network printer. 678910
Getting Started 16Lexmark confidential until announcedTo set up other computers on your network, continue with the following instructions: Insert the printer software CD.When the Lexmark printer software installation screen appears, click Install or Install Now.If the printer software was previously installed on this computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.Continue with step 3 on page 12.Step 10: Configure your Lexmark laser printerUse the printer software to help configure your network laser printer. If you have not already installed this software, locate the CD that came with your printer now.Choose a procedure from the following table to install your printer software and configure your network printer. 123Procedure Printer software previously installed? PageLaser 1 No 17Laser 2 Yes 19
Getting Started17Lexmark confidential until announcedLaser 1 (software not previously installed)Follow the instructions for your operating system.Windows 98/Me1Launch the drivers CD that shipped with your printer.2Click Printer Software. 3Click Agree on the License Agreement.4Select your network printer from the list and LPT1 from the pull-down menu.5Click Finish.6When installation completes, click OK.7Restart the computer. 8From the Start menu, click Settings Printers.9Right-click the icon for your network printer.10 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties.11 From the Details tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28.12 Click Apply.13 Click Spool Settings.14 Make sure the selection for bi-directional support is not selected.15 Click OK.You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, repeat step 1 through step 15 for each computer.Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.
Getting Started 18Lexmark confidential until announcedWindows 2000/XP1Launch the drivers CD that shipped with your printer.2Click Printer Software. 3Click Agree on the License Agreement.4Select your network printer from the list and LPT1 from the pull-down menu.5Click Finish.6When installation completes, click OK.7Restart the computer. 8From the Start menu, click Settings Printers.9Right-click the icon for your network printer.10 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties.11 From the Ports tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28.12 Make sure the selection for bi-directional support is not selected.13 Click OK.You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, repeat step 1 through step 13 for each computer.Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.
Getting Started19Lexmark confidential until announcedLaser 2 (software previously installed)Follow the instructions for your operating system.Windows 98/Me1From the Start menu, click Settings Printers.2Right-click the icon for your network printer.3Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties.4From the Details tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28.5Click Apply.6Click Spool Settings.7Make sure the selection for bi-directional support is not selected.8Click OK.You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, repeat step 1 through step 15 on page 17 for each computer.Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.
Getting Started 20Lexmark confidential until announcedWindows 2000/XP1From the Start menu, click Settings Printers.2Right-click the icon for your network printer.3Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties.4From the Ports tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28.5Make sure the selection for bi-directional support is not selected.6Click OK.You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, repeat steps 1 through 13 on page 18 for each computer.Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer.
Getting Started21Lexmark confidential until announcedTroubleshootingFor this problem: See page:An indicator light is not on or blinking 22The Lexmark Printer Adapter software installation screen does not appear 22I can not find the network settings of my computer’s wireless adapter 23My MAC address is not listed on the Select your N5 Wireless Adapter screen 23My network is not listed on the Connect to the network (automatic) screen 23I do not know the hexadecimal format of my WEP key 23Setup was not successful (My printer was not found on the network) 24The Lexmark printer software installation screen does not appear 24An error message appears 24There is not a Network button on the Results: No Printer Attached screen 24My network printer does not appear in the list of available printers 25There is not an Install Selected Printer button on the Network Configuration screen 25My network printer does not print 26For this problem: See page:
Getting Started 22Lexmark confidential until announcedAn indicator light is not onNote: See page 5 to locate the indicator lights.The Lexmark Printer Adapter software installation screen does not appear1Close all open software applications.2Restart your computer.3Reinsert the Lexmark Printer Adapter software CD.–If the software installation screen appears, continue with step 2 on page 6.–If not, continue with the following steps:aFrom your desktop, double-click My Computer.bDouble-click the CD-ROM drive icon.cIf necessary, double-click setup.exe.dContinue with step 2 on page 6.If this indicator light is not on: Make sure the:Power Adapter power supply is connected properly.USB USB cable connecting the adapter to the printer is secure and the printer is on.Note: This light blinks to indicate USB activity.Network link •Access point is powered on.•Access point is configured for your adapter.•Adapter is within the appropriate range for your access point.•Network is operating properly. For additional help, refer to your network documentation or contact your network administrator.Note: This light blinks to indicate any wireless network activity detected by the adapter.
Getting Started23Lexmark confidential until announcedI can not find the network settings of my computer’s wireless adapterA wireless adapter configuration utility is provided with your computer’s wireless adapter hardware. You can use this utility to select the wireless communication data for your network.Generally, an icon for the utility can be found in the toolbar or selected from the Start menu.Once the utility is launched, click on the the appropriate tab to view or change the wireless communication settings. Note: Many wireless adapter configuration utilities have a search feature to simplify network selection.My MAC address is not listed on the Select your N5 Wireless Adapter screen•Verify that all three lights on the adapter are on.•Verify that you pressed the Reset button on the back of the adapter, and waited until the USB light stopped blinking.•If you manually entered the SSID, verify the value Lexmark-N5 was entered correctly. The SSID is case-sensitive, and there should be no extraneous spaces.•Click Search Again or Back to return to the previous screen and re-enter the data.My network is not listed on the Connect to the network (automatic) screen•The network settings of some ad hoc or closed system wireless networks may not display. Click Advanced to manually select the network settings.•Make sure the network is operating properly. For help, refer to your network documentation or contact your network administrator.I do not know the hexadecimal format of my WEP key•Go to another device on your network and note the selections for key and number of bits.•40/64 bit keys contain 5 alphanumeric characters (0 through 9, A through F) and 128 bit keys contain 10. •If your network uses a pass-phrase, refer to the documentation that came with your access point.
Getting Started 24Lexmark confidential until announcedSetup was not successful (My printer was not found on the network)•Verify the network status of your computer’s wireless adapter. If the network is not active, you did not reconnect to the network. Click Back to return to the previous screen.•If the computer appears on the network, but the printer does not, go to step 9 on page 6, and repeat the install process.•If you can see the Lexmark-N5 network using the wireless search feature, it is likely the printer adapter never connected with your network. Go to step 9 on page 6, and repeat the install process.The Lexmark printer software installation screen does not appear1Close all open software applications.2Restart your computer.3Reinsert the printer software CD.–If the Lexmark printer software installation screen appears, continue with step 3 on page 12.–If not, continue with the following steps:aFrom your desktop, double-click My Computer.bDouble-click the CD-ROM drive icon.cIf necessary, double-click setup.exe.dContinue with step 3 on page 12.An error message appearsFollow the instructions on any error message that appears on your computer screen. Click the ? or Help button for additional information.There is not a Network button on the Results: No Printer Attached screen1From the Search Results: No Printer Attached screen, click Select.
Getting Started25Lexmark confidential until announced2From the Printer Installation screen, click Configure Network Printer.3Continue with step 4 on page 12.My network printer does not appear in the list of available printers•Unplug the adapter power supply, and then plug it in again.•Make sure all cables to the printer, adapter, electrical outlet, and network connection are secure (pages 4 through 5).•Click Refresh.•If your network printer is on a remote subnet, click Add Printer, and then follow the instructions on your screen.•Restart the computer.There is not an Install Selected Printer button on the Network Configuration screen1From the Network Configuration screen, click Close.2From the Printer Installation screen, select your printer port from the pull-down menu, and then click Next.3Follow the instructions on your screen to complete software installation.
Getting Started 26Lexmark confidential until announcedMy network printer does not print•Make sure all cables to the printer, adapter, electrical outlet and network connection are secure (pages 4 through 5).•Make sure all indicator lights are on (page 5).•Check the printer status (page 30).•Make sure the network is operating properly.Refer to your network documentation or contact your network administrator.•Make sure the printer software is installed on the computer you are sending the print job from (page 11 (inkjet) or page 16 (laser)).Note: You must install the printer software on each computer that uses the network printer.•Make sure your network printer has been assigned an IP address.–If your adapter is connected to an inkjet printer, check the Network Configuration screen to verify an IP address is listed. For help accessing the Network Configuration screen, follow steps 1 through 4 on pages 13 and 14.If there is not an IP address listed for your network printer, see Manually configure the network printer on page 28.–If your adapter is connected to a laser printer, run the Laser Configuration Utility on the Lexmark Printer Adapter software CD that shipped with your adapter. For help, see Laser printers on page 29.•Make sure you have selected the correct printer port for the network printer. For help selecting the network printer port, see page 30.•Restart the computer.•Make sure there is not a problem with the printer itself.aDisconnect the printer from the adapter.bAttach the printer directly to your computer with a USB or parallel cable.If you are able to print when the printer is directly attached, there may be a problem with your network. Refer to your network documentation or contact your network administrator.•Uninstall and then reinstall the printer software. (page 27)If the printer still does not print, refer to your printer documentation for help.
Getting Started27Lexmark confidential until announcedHow Do I...?Use this chapter to find out how to perform common tasks related to your adapter and network printer.Change the computer’s network settingsA wireless adapter configuration utility is provided with your computer’s wireless adapter hardware. You can use this utility to select the wireless communication data for your network.Generally, an icon for the utility can be found in the toolbar or selected from the Start menu.Once the utility is launched, click on the the appropriate tab to view or change the wireless communication settings. Note: Many wireless adapter configuration utilities have a search feature to simplify network selection.Print a test page1From the Start menu, click Settings Printers.2From the Printers folder, right-click the icon for your network printer.3Select Properties from the sidebar menu.4From the General tab, click Print Test Page.To find out how to: See page:Change the computer’s network settings 27Print a test page 27Uninstall the printer software 27Manually configure the network printer 28Select the network printer port 30Check the printer status 30Reset the adapter 31Contact Lexmark 31
Getting Started 28Lexmark confidential until announcedUninstall the printer softwareInkjet printers1From the Start menu, click Programs or All Programs the name of your Lexmark printer Lexmark Uninstall.2Follow the instructions on your screen.Note: To reinstall the printer software, restart your computer, and then follow the instructions on page 11. Laser printersRefer to the instructions that came with your printer.Note: To reinstall the printer software, restart your computer, and then follow the instructions on page 17. Manually configure the network printerYour printer software automatically configures your network printer. However, following are some instances when you may need to configure it manually. •Your network printer is <Unconfigured>.•There is not an IP address listed for your network printer on the screen that lists the available printers.•You manually assigned IP addresses for other network devices.•You want to assign a specific IP address.•You want to use your network printer on a remote subnet.Follow the instructions for your printer type.Inkjet printers1From the Network Configuration screen, select your <Unconfigured> network printer.
Getting Started29Lexmark confidential until announcedYour network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter.Note: If you want to print to a network printer on a remote subnet, click Add Printer and follow the instructions on your screen. 2Click Refresh.3Click Configure.4Enter an IP address that is valid for your network. For help, refer to your network documentation or contact your network administrator.5Click OK.6Continue with step 5 on page 12 (software not previously installed) or step 7 on page 15 (software previously installed).Laser printers1From the Start menu, click Programs Lexmark Printer Adapter Laser Configuration Utility.2From the Network Configuration screen, select your <Unconfigured> network printer.Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter.Note: If you want to print to a network printer on a remote subnet, click Add Printer and follow the instructions on your screen. 3Click Refresh.4Click Configure.MAC addressMAC address
Getting Started 30Lexmark confidential until announced5Enter an IP address that is valid for your network. For help, refer to your network documentation or contact your network administrator.6Click OK.7Click Close.8Select the network printer port. For help, see page 30.Select the network printer port Windows 98/Me/20001From the Start menu, click Settings Printers.2From the Printers folder, right-click the icon for your network printer.3Click Properties.4Click the Details or Port tab.5From the pull-down menu labeled Print to the following port:, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).6Click OK.Windows XP1From the Start menu, click Control Panel Printers and Other Hardware Printers and Faxes.2Click the Ports tab.3From the list of ports, select the one that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8).4Click Apply.5Click OK.Check the printer status1From the Start menu, click Settings Printers.2From the Printers folder, right-click the icon for your network printer.3Make sure Set as Default is selected and Use Printer Offline is not selected.
Getting Started31Lexmark confidential until announcedReset the adapterIf you encounter problems during setup or later decide to move your adapter to a different network, you may need to reset the adapter. To reset the adapter:1Verify all indicator lights are on (page 5).2Press the Reset button using a pen or pencil.3Verify the USB light goes out momentarily.Contact LexmarkVisit our Web site at www.lexmark.com to:•Receive technical support.•Register your adapter.Other ways to contact our Customer Support Center:•From the Lexmark Solution Center, click Contact Information Customer Support.•Insert the printer software CD that came with your printer into your CD-ROM drive, and then click Contact Lexmark Technical Support.•Insert the Lexmark N5 Adapter Setup Utility software CD into your CD-ROM drive, and then click Contact Lexmark Technical Support.
Getting Started 32Lexmark confidential until announcedGlossaryAd hoc: An 802.11b networking framework in which devices or stations communicate directly with each other, without the use of an access point (AP). Ad-hoc mode is also referred to as peer-to-peer mode or an Independent Basic Service Set (IBSS). Authentication: The process of identifying an individual, usually based on a username and password. Also, one of your computer’s wireless adapter network settings.Channel: A communications path between two computers or devices. Also, one of your computer’s wireless adapter network settings.DHCP: Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. This means that a new device can be added to a network without the hassle of manually assigning it a unique IP address. Infrastructure: An 802.11b networking framework in which devices communicate with each other by first going through an Access Point (AP). In infrastructure mode, wireless devices can communicate with each other or can communicate with a wired network. IP address: A number that identifies each device connected to the network. For example, 157.184.0.1.Key: A password needed to decipher encoded data. Also, one of your computer’s wireless adapter network settings.MAC address: A 12-character identifier that is unique for each network hardware device. For example, 00.02.00.10.08.e8.Mode: The particular networking framework (Ad hoc or Infrastructure) that your network devices are operating in. Also, one of your computer’s wireless adapter network settings.network-capable printer: A Lexmark printing device that does not need to be locally attached to a computer. When connected to a network it can be accessed by any computer on the same network. Network name: see SSID.printer port: Windows terminology for a physical or logical connection to a printer. For example: •LPT1 indicates the printer is attached to a physical parallel port with a parallel cable.•USB001 indicates the printer is attached to a physical USB port with a USB cable.•Lexmark_Z65_1008e8 indicates a logical connection to the printer across your network.subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same
Getting Started33Lexmark confidential until announcedprefix. For example, all devices with IP addresses that start with 192.168.0 would typically be part of the same subnet.SSID: Service Set Identifier (SSID), one of your computer’s wireless adapter network settings, is also referred to as a Network Name because essentially, it is a name that identifies a wireless network. The SSID is a 32-character unique identifier that acts as a password when a mobile device tries to connect to the BSS (Basic Service Set). The SSID differentiates one WLAN from another, so all access points and all devices attempting to connect to a specific WLAN must use the same SSID. A device will not be permitted to join the BSS unless it can provide the unique SSID. Because an SSID can be sniffed in plain text from a packet it does not supply any security to the network. TCP/IP: The Transmission Control Protocol (TCP) and the Internet Protocol (IP) are protocols that let different types of computers communicate with each other. The internet is based on this suite of protocols. WEP: Wired Equivalent Privacy (WEP), one of your computer’s wireless adapter network settings, is a security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP provides security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another.
Statement of Limited WarrantyLexmark International, Inc. Lexington, KYThis limited warranty applies to the United States. For customers outside the U.S., refer to the country-specific warranty information that came with your product.This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.”Limited warrantyLexmark warrants that this product:•Is manufactured from new parts, or new and serviceable used parts, which perform like new parts•Is, during normal use, free from defects in material and workmanshipIf this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user.Limited warranty serviceThe warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months later.To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark).For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (407) 563-4600, or on the World Wide Web at www.lexmark.com.Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee.Extent of limited warrantyWe do not warrant uninterrupted or error-free operation of any product.Warranty service does not include repair of failures caused by:•Modification or attachments•Accidents or misuse•Unsuitable physical or operating environment•Maintenance by anyone other than Lexmark or a Lexmark authorized servicer•Operation of a product beyond the limit of its duty cycle•Use of printing media outside of Lexmark specifications•Supplies (such as ink) not furnished by Lexmark•Products, components, parts, materials, software, or interfaces not furnished by LexmarkTO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.Limitation of liabilityYour sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph.Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.Additional rightsSome states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you.This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc.740 West New Circle RoadLexington, Kentucky 40550www.lexmark.comLexmark and Lexmark with diamond sign are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road, Lexington, Kentucky 40550, USA P/N 12J0120 EC 2J0010 Printed in USA 09/02
Wireless LAN 41Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. FCC Caution:To assure continued compliance, (example - use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IMPORTANT NOTE:Federal Communications Commission (FCC) Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequencyexposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normaloperation.This transmitter must not be co-located or operating in conjunction with any other antenna ortransmitter.
42 R&TTE Compliance Statement This equipment complies with all the requirements of the DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of 9 March 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity (R&TTE). The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications Terminal Equipment and Satellite Earth Station Equipment) As of April 8, 2000. Safety This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this manual and of the computer manufacturer must therefore be allowed at all times to ensure the safe use of the equipment. EU Countries intended for use The ETSI version of this device is intended for home and office use in Austria, Belgium, Denmark, Finland, France(with Frequency channel restrictions), Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom. The ETSI version of this device is also authorized for use in EFTA member states Iceland, Liechtenstein, Norway and Switzerland. EU Countries Not intended for use None. Potential restrictive use France: Only channels 10,11,12, and13

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