Lexmark 4108-W01 Lexmark N5 Wireless Adapter User Manual jrweb
Lexmark International Inc Lexmark N5 Wireless Adapter jrweb
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Contents
- 1. DoC Statement
- 2. Users Manual
Users Manual
Getting Started N5 Wireless Adapter October 2001 This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0) 8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility. Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Other trademarks are the property of their respective owners. © Copyright 2002 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Federal Communications Commission (FCC) compliance information statement The Lexmark N5 Wireless Adapter has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by unplugging the equipment and then plugging it back in, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult your point of purchase or service representative for additional suggestions. A minimum separation of 20 cm ( 8 inches ) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate this equipment. Note: To assure compliance with FCC regulations for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to Director of Lexmark Technology and Services, Lexmark International, Inc., 740 West New Circle Road, Lexington, KY 40550, (859) 232-3000. Industry Canada compliance statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. This device complies with Industry Canada specification RSS210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. Avis de conformité aux normes d’Industrie Canada Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. This device complies with Industry Canada specification RSS210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. Pl ac ee eho Fr der en ch ext tra ns la tio Edition: August 2002 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada’s Web site www.hc-sc.gc.ca/rpb. European Community (EC) directives conformity This product is in conformity with the protection requirements of EC Council directives 89/336/EEC, 73/23/EEC, and 1999/5/ EC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits and on radio equipment and telecommunications terminal equipment. A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950. The United Kingdom Telecommunications Act 1984 This apparatus is approved under the approval number NS/G/ 1234/J/100003 for the indirect connections to the public telecommunications systems in the United Kingdom. Safety information • Use only the Lexmark power supply provided with this product or an authorized Lexmark replacement power supply. • Connect the power cord to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than those described in the manual, to a professional service person. Contents Introduction ......................................................................................................................................... 2 Setup .................................................................................................................................................... 2 Set up your adapter on the network.................................................................................................. 7 Configure your Lexmark inkjet printer............................................................................................ 12 Configure your Lexmark laser printer............................................................................................. 17 Troubleshooting................................................................................................................................ 22 An indicator light is not on.................................................................................................................................... 23 The Lexmark Printer Adapter software installation screen does not appear ....................................................... 23 I can not find the network settings of my computer’s wireless adapter................................................................ 24 My MAC address is not listed on the Select your N5 Wireless Adapter screen .................................................. 24 My network is not listed on the Connect to the network (automatic) screen........................................................ 24 I do not know the hexadecimal format of my WEP key ....................................................................................... 24 Setup was not successful (My printer was not found on the network)................................................................. 25 iii The Lexmark printer software installation screen does not appear...................................................................... 25 An error message appears................................................................................................................................... 25 There is not a Network button on the Results: No Printer Attached screen ......................................................... 25 My network printer does not appear in the list of available printers ..................................................................... 26 There is not an Install Selected Printer button on the Network Configuration screen .......................................... 26 My network printer does not print ......................................................................................................................... 27 How Do I...?........................................................................................................................................ 28 Change the computer’s network settings ............................................................................................................. 28 Print a test page ................................................................................................................................................... 28 Uninstall the printer software................................................................................................................................ 28 Manually configure the network printer ................................................................................................................ 29 Select the network printer port ............................................................................................................................. 31 Check the printer status ....................................................................................................................................... 31 Reset the adapter................................................................................................................................................. 32 Contact Lexmark .................................................................................................................................................. 32 Glossary ............................................................................................................................................. 33 Statement of Limited Warranty ........................................................................................................ 34 iv Lexmark confidential until announced Introduction Setup Thank you for purchasing the LexmarkTM N5 Wireless Adapter! For setup, you need: • The Lexmark N5 Wireless Adapter The adapter makes it easy for you to: • An existing 802.11b Wireless Ethernet network • Share your printer between two or more network computers. • A network-capable Lexmark printer To find out if your printer is network-capable or for other printer-specific information, refer to the documentation that came with your printer or visit our Web site at www.lexmark.com. • Locate your printer anywhere in your home or office. You no longer need to locate the printer next to a host computer or make sure a host computer is powered on before sending your print job from a remote location. • The Lexmark Printer Adapter software CD • The printer software CD that came with your printer • Quickly transfer information. • A computer with a CD-ROM drive Your new adapter has the capability to transfer information at up to 11Mbps. The computer must be connected to the network, have TCP/IP active and running, and have one of the following operating systems: – – – – Windows 98 Windows Me Windows 2000 Windows XP Getting Started Lexmark confidential until announced Step 1: Select a location for Step 2: Unpack your adapter your adapter Australian/New Zealand power plug adapter Make sure the location is: Power supply • Firm, level, and stable • Within the appropriate range for your access point if your network has an infrastructure configuration Lexmark Printer Adapter software CD • Large enough to accommodate a printer attached to the adapter Ar lac t eh ol de Lexmark N5 Wireless Adapter Choosing the correct location for your new adapter is vital to ensuring that it provides you with the quality of service you expect. Continental European power plug adapter • Away from the direct airflow of air conditioners, heaters, or ventilators • Free of temperature or humidity extremes and fluctuations US power plug adapter • Clean, dry, and free of dust • Away from direct sunlight USB cable Getting Started (this book) If any items are missing or you need a different power plug adapter for your geography, contact Lexmark (see page 31). Getting Started Step 3: Prepare your printer Place the printer next to your adapter. Note: If necessary, disconnect the printer power supply, and then reconnect it at its new location. Unpack and set up your printer. For help, refer to the instructions that came with your printer. To help configure your printer on the network: – Do not connect your printer to your computer; however, if you have already done so, disconnect the USB or parallel cable. Make sure the printer power light is on. Note: Your printer may look different from the one shown. – Do not install the printer software; however, if you have already done so, you do not need to uninstall it. Getting Started Lexmark confidential until announced Step 4: Raise the adapter Step 5: Connect your adapter antenna to your printer Antenna USB cable Note: Your printer may look different from the one shown. Note: Rotate the antenna clockwise from the back. Getting Started Step 6: Connect your adapter Step 7: Make sure all indicator power supply lights are on USB light Power light Network link light US power plug adapter If, after 30 seconds, one or more of the indicator lights are not on or blinking, see page 22. Power supply Note: The Network link light blinks to indicate any network activity in the area. If necessary, replace the US power plug adapter with the correct power plug adapter for your geography. Getting Started Lexmark confidential until announced Step 8: Turn on your computer Step 9: Set up your adapter on the network Your adapter must establish communication with either a remote host if your network has an ad hoc configuration or an access point if your network has an infrastructure configuration. If you have any questions about the software screens and messages that appear during setup, see Troubleshooting, beginning on page 21, or click Help on the software screen. Insert the Lexmark Printer Adapter software CD as shown. When the software installation screen appears, click Install Now. Windows 98 Windows Me Windows 2000 Windows XP The Lexmark Printer Adapter Getting Started Lexmark confidential until announced Select Lexmark N5 Wireless Adapter and the type of printer you connected the adapter to in Step 5 on page 4. Follow the instructions on your screen to reset your adapter to the factory defaults. Select adapter and printer type Select which adapter you are installing Lexmark N1 Ethernet Adapter Lexmark N5 W ireless Adapter Select which printer type is attached Inkjet Laser For more key are information. Which printers supported? Note: When the USB light goes out momentarily, the adapter has been properly reset to the factory defaults. Click Continue. Click Continue. Getting Started Lexmark confidential until announced Follow the instructions on your screen to change the values of your computer’s wireless adapter network settings. 10 Return to the Lexmark Printer Adapter software after all settings have been changed and the configuration utility for your computer’s wireless adapter has been closed. If there is only one printer adapter on your network, continue with step 12 on page 9. If there are two or more printer adapters on your network, select your adapter from the list of available network devices. Do not exit the Lexmark Printer Adapter software. You need to have both utilities active at this time. Use the space below to write down the current values of the network settings. You may need to refer to them later. Your adapter is the device whose MAC address matches the MAC address on the bottom cover of your adapter. SSID/Network name __________________ Mode ______________________________ Channel ____________________________ WEP/Authentication __________________ Key________________________________ Getting Started MAC address Lexmark confidential until announced 11 Click Continue. 12 Select the network to which you want to connect your printer. Note: 13 If you do not have WEP security enabled for your network, continue with step 15 on page 10. If your network is secured, select the encryption bit and enter the WEP Key on the Network Security screen. If the network to which you want to connect your printer is the same network to which your computer was connected, you may want to refer to the values you wrote down in step 7 on page 8. Network Security. Enter WEP information The network that you selected requires a security key. 40/64 bit Join the network Setup your wireless printer adapter. You are connected to the N5 adapter at address (ed: selection is highlighted, do not show N5) John's default home Mode Note: Key must be hexidecimal. Passphrases not supported 00-20-00-00-0A-47 Infrastructure Infrasturcture Infrastructure Encryption None None Yes For more key information. Channel Exit your adapter is is notnot listed IfIf your network listed. Advanced Exit Back Manual Selection 128 bit WEP Key Find the network that you wish to have this adapter join from the list below and select connect. SSID 14 Connect Back Click Continue. Note: If your network is not listed, click Advanced to manually select your network settings. 11 Click Connect. Getting Started Lexmark confidential until announced 15 Follow the instructions on your screen to restore the original network settings. Return to your network settings Reset your computer’s wireless adapter. 18 You are finished setting up your adapter on the network. – If you connected your adapter to an inkjet printer, click Finished, and then continue with Configure your Lexmark inkjet printer on page 11. 1. Using your computer’s wireless network utility, change the network settings to the values that you saved when you started or to new network values that you have selected where the N5 adapter is connected. Your wireless printer adapter has been set to: SSID = value from screen 4 or 5 Press continue when the computer has returned to the network where mode = value from screen 4 or 5 the N5 adapter has been placed. channel = value from screen 4 or 5 encryption = value from screen 6 Continue setup with printer driver Finish the printer setup using the printer CD or installed printer software as indicated in the printer adapter getting started manual. 2. After you reset your computer’s wireless adapter, press continue to complete the setup of your wireless printer adapter. Exit Back Do not exit the Lexmark Printer Adapter software. You need to have both utilities active at this time. 16 17 – If you connected your adapter to a laser printer, a network port for your laser printer is created. Click Finished, and then continue with Configure your Lexmark laser printer on page 16. Return to the Lexmark Printer Adapter software after all settings have been restored and the configuration utility for your computer’s wireless adapter has been closed. Click Continue. A network printer port is defined Wireless setup is complete. A network printer port has been created that contains the name of the printer and the last 6 digits of the MAC address similar to the following: Lexmark_E320_0035D0 If your printer driver is already installed, go to section XXX of the adapter getting started manual for instructions on connecting your printer to the network port. If the printer has not been installed, install the printer to the network port following the instructions that came with your printer. Getting Started 10 Lexmark confidential until announced Step 10: Configure your Inkjet 1 (software not previously installed) Lexmark inkjet printer Use the printer software to help configure your network inkjet printer. If you have not already installed this software, locate the CD that came with your printer now. Insert the printer software CD as shown. Choose a procedure from the following table to install your printer software and configure your network printer. If you have questions about the software screens and messages that appear during installation, see Troubleshooting beginning on page 21. Procedure Printer software previously installed? Page Inkjet 1 No 11 Inkjet 2 Yes 13 When the Lexmark printer software installation screen appears, click Install Now. Note: Your screens may look different from the ones shown in this book. 11 Getting Started Lexmark confidential until announced From the Results: No Printer Attached screen, click Network. Note: From the Network Configuration screen, select your network printer from the list of available printers. Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter. If the Results: No Printer Attached screen does not appear, continue with step 6 on page 12. MAC address Note: Getting Started 12 If your network printer is, see Manually configure the network printer on page 28, and then continue with step 5. Click Install Selected Printer. Follow the instructions on your screen to complete software installation. Lexmark confidential until announced Inkjet 2 (software previously installed) You are finished setting up your computer to work with your network inkjet printer; however, the printer software must be installed on each computer that uses the network printer. To set up other computers on your network, continue with the following instructions: Insert the printer software CD. When the Lexmark printer software installation screen appears, click Install or Install Now. Note: If the printer software was previously installed on this computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. From your desktop, double-click the Lexmark Solution Center icon. If the icon is not on your desktop, click Start Programs or All Programs the name of your Lexmark printer Lexmark Solution Center. From the Lexmark Solution Center screen, click the Advanced tab. Continue with step 3 on page 12. 13 Getting Started Lexmark confidential until announced From the Advanced window, click Networking. On the Network Configuration screen, find your network printer in the list of available printers. Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter. From the Networking Options screen, click Configure. MAC address Getting Started 14 Lexmark confidential until announced c Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties. Verify that an IP address is listed for your network printer. d Click the Details or Port tab. e From the Print to the following port: menu, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Note: If there is not an IP address listed or your network printer is , see Manually configure the network printer on page 28, and then continue with step 7. Click OK. Windows XP a From the Start menu, click Control Panel Printers and Other Hardware Printers and Faxes. Click Close. b Click the Ports tab. From the Networking Options screen, click Cancel. Exit the Lexmark Solution Center. c From the list of ports, select the one that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). 10 Select the network printer port. d Click Apply. Windows 98/Me/2000 e Click OK. You are finished setting up your computer to work with your network inkjet printer; however, the printer software must be installed on each computer that uses the network printer. a From the Start menu, click Settings Printers. b Right-click the icon for your network printer. 15 Getting Started Lexmark confidential until announced Step 10: Configure your To set up other computers on your network, continue with the following instructions: Insert the printer software CD. When the Lexmark printer software installation screen appears, click Install or Install Now. Lexmark laser printer Use the printer software to help configure your network laser printer. If you have not already installed this software, locate the CD that came with your printer now. Choose a procedure from the following table to install your printer software and configure your network printer. If the printer software was previously installed on this computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. Continue with step 3 on page 12. Getting Started 16 Procedure Printer software previously installed? Page Laser 1 No 17 Laser 2 Yes 19 Lexmark confidential until announced Laser 1 (software not previously installed) 12 Click Apply. 13 Click Spool Settings. Follow the instructions for your operating system. 14 Make sure the selection for bi-directional support is not selected. Windows 98/Me 1 Launch the drivers CD that shipped with your printer. 15 Click OK. 2 Click Printer Software. You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. 3 Click Agree on the License Agreement. 4 Select your network printer from the list and LPT1 from the pull-down menu. To set up other computers on your network, repeat step 1 through step 15 for each computer. 5 Click Finish. Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. 6 When installation completes, click OK. 7 Restart the computer. 8 From the Start menu, click Settings Printers. 9 Right-click the icon for your network printer. 10 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties. 11 From the Details tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28. 17 Getting Started Lexmark confidential until announced Windows 2000/XP You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. 1 Launch the drivers CD that shipped with your printer. 2 Click Printer Software. To set up other computers on your network, repeat step 1 through step 13 for each computer. 3 Click Agree on the License Agreement. 4 Select your network printer from the list and LPT1 from the pull-down menu. Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. 5 Click Finish. 6 When installation completes, click OK. 7 Restart the computer. 8 From the Start menu, click Settings Printers. 9 Right-click the icon for your network printer. 10 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties. 11 From the Ports tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28. 12 Make sure the selection for bi-directional support is not selected. 13 Click OK. Getting Started 18 Lexmark confidential until announced Laser 2 (software previously installed) You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. Follow the instructions for your operating system. To set up other computers on your network, repeat step 1 through step 15 on page 17 for each computer. Windows 98/Me 1 From the Start menu, click Settings Printers. Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. 2 Right-click the icon for your network printer. 3 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties. 4 From the Details tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28. 5 Click Apply. 6 Click Spool Settings. 7 Make sure the selection for bi-directional support is not selected. 8 Click OK. 19 Getting Started Lexmark confidential until announced Windows 2000/XP 1 From the Start menu, click Settings You are finished setting up your computer to work with your network laser printer; however, the printer software must be installed on each computer that uses the network printer. Printers. 2 Right-click the icon for your network printer. To set up other computers on your network, repeat steps 1 through 13 on page 18 for each computer. 3 Make sure Set as Default is selected and Use Printer Offline is not selected, and then click Properties. Note: If the printer software was previously installed on the computer, you are prompted to update the existing driver or install another copy of the driver. Select Install another copy of the driver only if you plan to print to multiple printers of the same model. For example, you might have a Lexmark Z65 locally attached and another Lexmark Z65 on your network. If you choose to Install another copy of the driver, make sure you change your printer selection whenever you want to print to the network printer. 4 From the Ports tab, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Note: If there is not a printer port that corresponds to the adapter MAC address, see Manually configure the network printer on page 28. 5 Make sure the selection for bi-directional support is not selected. 6 Click OK. Getting Started 20 Lexmark confidential until announced Troubleshooting For this problem: See page: An indicator light is not on or blinking 22 The Lexmark Printer Adapter software installation screen does not appear 22 I can not find the network settings of my computer’s wireless adapter 23 My MAC address is not listed on the Select your N5 Wireless Adapter screen 23 My network is not listed on the Connect to the network (automatic) screen 23 I do not know the hexadecimal format of my WEP key 23 Setup was not successful (My printer was not found on the network) 24 The Lexmark printer software installation screen does not appear 24 An error message appears 24 There is not a Network button on the Results: No Printer Attached screen 24 21 For this problem: See page: My network printer does not appear in the list of available printers 25 There is not an Install Selected Printer button on the Network Configuration screen 25 My network printer does not print 26 Getting Started Lexmark confidential until announced An indicator light is not on If this indicator light is not on: Power The Lexmark Printer Adapter software installation screen does not appear 1 Close all open software applications. Make sure the: 2 Restart your computer. Adapter power supply is connected properly. USB 3 Reinsert the Lexmark Printer Adapter software CD. – If the software installation screen appears, continue with step 2 on page 6. USB cable connecting the adapter to the printer is secure and the printer is on. – If not, continue with the following steps: Note: This light blinks to indicate USB activity. Network link a From your desktop, double-click My Computer. • Access point is powered on. b Double-click the CD-ROM drive icon. • Access point is configured for your adapter. c If necessary, double-click setup.exe. d Continue with step 2 on page 6. • Adapter is within the appropriate range for your access point. • Network is operating properly. For additional help, refer to your network documentation or contact your network administrator. Note: This light blinks to indicate any wireless network activity detected by the adapter. Note: See page 5 to locate the indicator lights. Getting Started 22 Lexmark confidential until announced I can not find the network settings of my computer’s wireless adapter • Click Search Again or Back to return to the previous screen and re-enter the data. My network is not listed on the Connect to the network (automatic) screen A wireless adapter configuration utility is provided with your computer’s wireless adapter hardware. You can use this utility to select the wireless communication data for your network. • The network settings of some ad hoc or closed system wireless networks may not display. Click Advanced to manually select the network settings. Generally, an icon for the utility can be found in the toolbar or selected from the Start menu. • Make sure the network is operating properly. For help, refer to your network documentation or contact your network administrator. Once the utility is launched, click on the the appropriate tab to view or change the wireless communication settings. Note: Many wireless adapter configuration utilities have a search feature to simplify network selection. I do not know the hexadecimal format of my WEP key • Go to another device on your network and note the selections for key and number of bits. My MAC address is not listed on the Select your N5 Wireless Adapter screen • 40/64 bit keys contain 5 alphanumeric characters (0 through 9, A through F) and 128 bit keys contain 10. • Verify that all three lights on the adapter are on. • Verify that you pressed the Reset button on the back of the adapter, and waited until the USB light stopped blinking. • If your network uses a pass-phrase, refer to the documentation that came with your access point. • If you manually entered the SSID, verify the value Lexmark-N5 was entered correctly. The SSID is case-sensitive, and there should be no extraneous spaces. 23 Getting Started Lexmark confidential until announced Setup was not successful (My printer was not found on the network) b Double-click the CD-ROM drive icon. c If necessary, double-click setup.exe. d Continue with step 3 on page 12. • Verify the network status of your computer’s wireless adapter. If the network is not active, you did not reconnect to the network. Click Back to return to the previous screen. An error message appears Follow the instructions on any error message that appears on your computer screen. Click the ? or Help button for additional information. • If the computer appears on the network, but the printer does not, go to step 9 on page 6, and repeat the install process. There is not a Network button on the Results: No Printer Attached screen • If you can see the Lexmark-N5 network using the wireless search feature, it is likely the printer adapter never connected with your network. Go to step 9 on page 6, and repeat the install process. 1 From the Search Results: No Printer Attached screen, click Select. The Lexmark printer software installation screen does not appear 1 Close all open software applications. 2 Restart your computer. 3 Reinsert the printer software CD. – If the Lexmark printer software installation screen appears, continue with step 3 on page 12. – If not, continue with the following steps: a From your desktop, double-click My Computer. Getting Started 24 Lexmark confidential until announced There is not an Install Selected Printer button on the Network Configuration screen 2 From the Printer Installation screen, click Configure Network Printer. 1 From the Network Configuration screen, click Close. 3 Continue with step 4 on page 12. 2 From the Printer Installation screen, select your printer port from the pull-down menu, and then click Next. My network printer does not appear in the list of available printers • Unplug the adapter power supply, and then plug it in again. • Make sure all cables to the printer, adapter, electrical outlet, and network connection are secure (pages 4 through 5). • Click Refresh. • If your network printer is on a remote subnet, click Add Printer, and then follow the instructions on your screen. 3 Follow the instructions on your screen to complete software installation. • Restart the computer. 25 Getting Started Lexmark confidential until announced My network printer does not print – If your adapter is connected to a laser printer, run the Laser Configuration Utility on the Lexmark Printer Adapter software CD that shipped with your adapter. For help, see Laser printers on page 29. • Make sure all cables to the printer, adapter, electrical outlet and network connection are secure (pages 4 through 5). • Make sure all indicator lights are on (page 5). • Make sure you have selected the correct printer port for the network printer. For help selecting the network printer port, see page 30. • Check the printer status (page 30). • Make sure the network is operating properly. • Restart the computer. Refer to your network documentation or contact your network administrator. • Make sure there is not a problem with the printer itself. • Make sure the printer software is installed on the computer you are sending the print job from (page 11 (inkjet) or page 16 (laser)). a Disconnect the printer from the adapter. b Attach the printer directly to your computer with a USB or parallel cable. Note: You must install the printer software on each computer that uses the network printer. If you are able to print when the printer is directly attached, there may be a problem with your network. Refer to your network documentation or contact your network administrator. • Make sure your network printer has been assigned an IP address. – If your adapter is connected to an inkjet printer, check the Network Configuration screen to verify an IP address is listed. For help accessing the Network Configuration screen, follow steps 1 through 4 on pages 13 and 14. • Uninstall and then reinstall the printer software. (page 27) If the printer still does not print, refer to your printer documentation for help. If there is not an IP address listed for your network printer, see Manually configure the network printer on page 28. Getting Started 26 Lexmark confidential until announced How Do I...? Change the computer’s network settings Use this chapter to find out how to perform common tasks related to your adapter and network printer. A wireless adapter configuration utility is provided with your computer’s wireless adapter hardware. You can use this utility to select the wireless communication data for your network. To find out how to: See page: Change the computer’s network settings 27 Print a test page 27 Uninstall the printer software 27 Manually configure the network printer 28 Select the network printer port 30 Check the printer status 30 Reset the adapter 31 1 From the Start menu, click Settings Contact Lexmark 31 2 From the Printers folder, right-click the icon for your network printer. Generally, an icon for the utility can be found in the toolbar or selected from the Start menu. Once the utility is launched, click on the the appropriate tab to view or change the wireless communication settings. Note: Many wireless adapter configuration utilities have a search feature to simplify network selection. Print a test page Printers. 3 Select Properties from the sidebar menu. 4 From the General tab, click Print Test Page. 27 Getting Started Lexmark confidential until announced Uninstall the printer software • You manually assigned IP addresses for other network devices. Inkjet printers • You want to assign a specific IP address. • You want to use your network printer on a remote subnet. 1 From the Start menu, click Programs or All Programs the name of your Lexmark printer Lexmark Uninstall. Follow the instructions for your printer type. 2 Follow the instructions on your screen. Inkjet printers Note: To reinstall the printer software, restart your computer, and then follow the instructions on page 11. 1 From the Network Configuration screen, select your network printer. Laser printers Refer to the instructions that came with your printer. Note: To reinstall the printer software, restart your computer, and then follow the instructions on page 17. Manually configure the network printer Your printer software automatically configures your network printer. However, following are some instances when you may need to configure it manually. • Your network printer is . • There is not an IP address listed for your network printer on the screen that lists the available printers. Getting Started 28 Lexmark confidential until announced Laser printers Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter. 1 From the Start menu, click Programs Lexmark Printer Adapter Laser Configuration Utility. 2 From the Network Configuration screen, select your network printer. MAC address Note: If you want to print to a network printer on a remote subnet, click Add Printer and follow the instructions on your screen. 2 Click Refresh. 3 Click Configure. 4 Enter an IP address that is valid for your network. Your network printer is the one whose MAC address matches the MAC address on the bottom cover of your adapter. MAC address For help, refer to your network documentation or contact your network administrator. Note: If you want to print to a network printer on a remote subnet, click Add Printer and follow the instructions on your screen. 5 Click OK. 6 Continue with step 5 on page 12 (software not previously installed) or step 7 on page 15 (software previously installed). 3 Click Refresh. 4 Click Configure. 29 Getting Started Lexmark confidential until announced 6 Click OK. 5 Enter an IP address that is valid for your network. Windows XP 1 From the Start menu, click Control Panel Printers and Other Hardware Printers and Faxes. 2 Click the Ports tab. For help, refer to your network documentation or contact your network administrator. 3 From the list of ports, select the one that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). 6 Click OK. 7 Click Close. 4 Click Apply. 8 Select the network printer port. For help, see page 30. 5 Click OK. Select the network printer port Check the printer status Windows 98/Me/2000 1 From the Start menu, click Settings 1 From the Start menu, click Settings Printers. 2 From the Printers folder, right-click the icon for your network printer. 2 From the Printers folder, right-click the icon for your network printer. 3 Make sure Set as Default is selected and Use Printer Offline is not selected. 3 Click Properties. 4 Click the Details or Port tab. 5 From the pull-down menu labeled Print to the following port:, select the printer port that consists of the printer name followed by the last six characters of the adapter MAC address (for example, Lexmark_Z65_1008e8). Getting Started Printers. 30 Lexmark confidential until announced Reset the adapter Contact Lexmark If you encounter problems during setup or later decide to move your adapter to a different network, you may need to reset the adapter. Visit our Web site at www.lexmark.com to: • Receive technical support. • Register your adapter. To reset the adapter: Other ways to contact our Customer Support Center: 1 Verify all indicator lights are on (page 5). • From the Lexmark Solution Center, click Contact Information Customer Support. 2 Press the Reset button using a pen or pencil. • Insert the printer software CD that came with your printer into your CD-ROM drive, and then click Contact Lexmark Technical Support. • Insert the Lexmark N5 Adapter Setup Utility software CD into your CD-ROM drive, and then click Contact Lexmark Technical Support. 3 Verify the USB light goes out momentarily. 31 Getting Started Lexmark confidential until announced Glossary Key: A password needed to decipher encoded data. Also, one of your computer’s wireless adapter network settings. Ad hoc: An 802.11b networking framework in which devices or stations communicate directly with each other, without the use of an access point (AP). Ad-hoc mode is also referred to as peer-to-peer mode or an Independent Basic Service Set (IBSS). MAC address: A 12-character identifier that is unique for each network hardware device. For example, 00.02.00.10.08.e8. Mode: The particular networking framework (Ad hoc or Infrastructure) that your network devices are operating in. Also, one of your computer’s wireless adapter network settings. Authentication: The process of identifying an individual, usually based on a username and password. Also, one of your computer’s wireless adapter network settings. network-capable printer: A Lexmark printing device that does not need to be locally attached to a computer. When connected to a network it can be accessed by any computer on the same network. Channel: A communications path between two computers or devices. Also, one of your computer’s wireless adapter network settings. Network name: see SSID. DHCP: Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. This means that a new device can be added to a network without the hassle of manually assigning it a unique IP address. printer port: Windows terminology for a physical or logical connection to a printer. For example: • LPT1 indicates the printer is attached to a physical parallel port with a parallel cable. • USB001 indicates the printer is attached to a physical USB port with a USB cable. Infrastructure: An 802.11b networking framework in which devices communicate with each other by first going through an Access Point (AP). In infrastructure mode, wireless devices can communicate with each other or can communicate with a wired network. • Lexmark_Z65_1008e8 indicates a logical connection to the printer across your network. subnet: A portion of a network that shares a common address component. On TCP/IP networks, subnets are defined as all devices whose IP addresses have the same IP address: A number that identifies each device connected to the network. For example, 157.184.0.1. Getting Started 32 Lexmark confidential until announced prefix. For example, all devices with IP addresses that start with 192.168.0 would typically be part of the same subnet. SSID: Service Set Identifier (SSID), one of your computer’s wireless adapter network settings, is also referred to as a Network Name because essentially, it is a name that identifies a wireless network. The SSID is a 32-character unique identifier that acts as a password when a mobile device tries to connect to the BSS (Basic Service Set). The SSID differentiates one WLAN from another, so all access points and all devices attempting to connect to a specific WLAN must use the same SSID. A device will not be permitted to join the BSS unless it can provide the unique SSID. Because an SSID can be sniffed in plain text from a packet it does not supply any security to the network. TCP/IP: The Transmission Control Protocol (TCP) and the Internet Protocol (IP) are protocols that let different types of computers communicate with each other. The internet is based on this suite of protocols. WEP: Wired Equivalent Privacy (WEP), one of your computer’s wireless adapter network settings, is a security protocol for wireless local area networks (WLANs) defined in the 802.11b standard. WEP provides security by encrypting data over radio waves so that it is protected as it is transmitted from one end point to another. 33 Getting Started Statement of Limited Warranty Lexmark International, Inc. Lexington, KY This limited warranty applies to the United States. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: • Is manufactured from new parts, or new and serviceable used parts, which perform like new parts • Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option). If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product. If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period. You should transfer proof of original purchase and this statement to that user. Limited warranty service The warranty period starts on the date of original purchase as shown on the purchase receipt. The warranty period ends 12 months later. To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product. Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances. Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless directed otherwise by Lexmark). For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, contact Lexmark at (407) 563-4600, or on the World Wide Web at www.lexmark.com. Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark warranty, technical support may not be available or only be available for a fee. Extent of limited warranty We do not warrant uninterrupted or error-free operation of any product. Warranty service does not include repair of failures caused by: • Modification or attachments • Accidents or misuse • Unsuitable physical or operating environment • Maintenance by anyone other than Lexmark or a Lexmark authorized servicer • Operation of a product beyond the limit of its duty cycle • Use of printing media outside of Lexmark specifications • Supplies (such as ink) not furnished by Lexmark • Products, components, parts, materials, software, or interfaces not furnished by Lexmark TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the following paragraph. Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim. This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation. Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state. P/N 12J0120 EC 2J0010 Printed in USA 09/02 Lexmark and Lexmark with diamond sign are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2002 Lexmark International, Inc. 740 West New Circle Road, Lexington, Kentucky 40550, USA Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2001 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 www.lexmark.com This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution:To assure continued compliance, (example - use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. IMPORTANT NOTE: Federal Communications Commission (FCC) Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 41 R&TTE Compliance Statement This equipment complies with all the requirements of the DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL of 9 March 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity (R&TTE). The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications Terminal Equipment and Satellite Earth Station Equipment) As of April 8, 2000. Safety This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this manual and of the computer manufacturer must therefore be allowed at all times to ensure the safe use of the equipment. EU Countries intended for use The ETSI version of this device is intended for home and office use in Austria, Belgium, Denmark, Finland, France(with Frequency channel restrictions), Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom. The ETSI version of this device is also authorized for use in EFTA member states Iceland, Liechtenstein, Norway and Switzerland. EU Countries Not intended for use None. Potential restrictive use France: Only channels 10,11,12, and13 42
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