LifeShield BSC1001 BSC1001 Base Unit User Manual 18710 00LS User Manual ME qxp

LifeShield, Inc. BSC1001 Base Unit 18710 00LS User Manual ME qxp

User Manual 2 Part 1

User Manual
Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
[www.LifeShield.com] [ii]
When using this system, basic safety precautions should always be followed to reduce the risk of fire, electric shock or personal injury.
1. Read and understand Quick Setup Guide and User Manual instructions.
2. Follow all warnings and instructions marked on the individual components provided in the system.
3. Unplug individual components from AC outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use individual components near water (such as sinks, bathtubs or swimming pools).
5. Place individual components securely on stable surface.
6. Do not cover slots and openings on any of the individual system components. They are provided for ventilation to reduce overheating, and as audio sirens to
alert you of an alarm.
7. Use only power source marked on system components. If you are not sure of the type of power supplied to your home, consult your local power company.
8. Do not place objects on the power cord. Install the system components where no one can trip on the cords.
9. Do not overload wall outlets or extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in system components. This may result in the risk of fire or electric shock. Never spill any liquid on any of the
system components.
11. To reduce risk of electric shock, do not disassemble any components provided in the system. If you are having a problem, please call
LifeShield Customer Support.
12. Unplug the system components from the wall outlet and call Customer Support when the following conditions occur:
A. When power supply cord or plug is damaged or worn.
B. If liquid has been spilled on a component.
C. If a component has been exposed to rain or water.
D. If a component has been dropped or physically damaged.
E. If a component exibits a distinct change in performance.
13. During thunderstorms, avoid using telephone except cordless types. Use a surge protector to protect equipment.
14. Do not use these components to report a gas leak when in the vicinity of the leak.
Battery Safety Instructions:
To reduce the risk of fire or injury, read and follow these instructions.
1. Use only the battery(ies) specified. There is a risk of explosion if you replace the battery(ies) with the incorrect battery type.
2. Rechargeable batteries must be disposed of properly and may need to be recycled. Check with local waste mangement codes for special disposal instructions.
3. Do not burn, disassemble, mutilate or puncture the battery(ies). The battery(ies) contain toxic material that could be released, resulting in injury.
4. Exercise care in handling battery(ies) in order not to short the battery(ies) to conductive material.
5. Charge the battery(ies) provided with, or identified for use with, the system components only in accordance with the instructions and limitations specified in
this manual.
List of Contents
LIST OF CONTENTS [www.LifeShield.com]
[iii]
LifeShield Home Security Introduction.................................................................................................................................................1
Overview .............................................................................................................................................................................................1
Features...............................................................................................................................................................................................2
Displays and Menus ...........................................................................................................................................................................3
LifeShield.com .....................................................................................................................................................................................5
Alarm Monitoring................................................................................................................................................................................7
Installing Your Security System ............................................................................................................................................................9
Installing the Base ..............................................................................................................................................................................9
Installing the Handset......................................................................................................................................................................11
Installing the Console.......................................................................................................................................................................14
Installing the Grid Extender ............................................................................................................................................................19
Installing the Sensor.........................................................................................................................................................................21
Installing the Keychain Remote.......................................................................................................................................................25
Installing the Siren Detector ............................................................................................................................................................27
Installing the Motion Sensor............................................................................................................................................................32
Installing the Glassbreak Sensor.....................................................................................................................................................33
Installing the Smoke Sensor.............................................................................................................................................................34
Installing the Flood (Water) and Temperature Sensor ..................................................................................................................35
Installing the Camera .......................................................................................................................................................................38
Using Your Security System .................................................................................................................................................................41
Base Controls and Functions ...........................................................................................................................................................42
Console Controls and Functions......................................................................................................................................................43
Grid Extender Controls and Functions ...........................................................................................................................................44
Handset Controls and Functions.....................................................................................................................................................45
Keychain Controls and Functions....................................................................................................................................................46
Sensor Controls and Functions........................................................................................................................................................47
Arm Modes ........................................................................................................................................................................................48
Arming/Disarming Your System ......................................................................................................................................................49
Bypassing Sensors ............................................................................................................................................................................51
Exit Delays.........................................................................................................................................................................................52
Entry Delays ......................................................................................................................................................................................53
Exit and Entry Delay Tones/Alarms................................................................................................................................................54
Panic Alarms .....................................................................................................................................................................................55
Chime.................................................................................................................................................................................................57
User Codes ........................................................................................................................................................................................58
Suppressing Trouble Sounds ...........................................................................................................................................................61
Event Log/Network Configuration..................................................................................................................................................62
List of Contents
LIST OF CONTENTS
[www.LifeShield.com] [iv]
Home Connect...................................................................................................................................................................................63
Notifications ......................................................................................................................................................................................65
Home Alerts/Weather Updates .......................................................................................................................................................68
Using Your Telephone System..............................................................................................................................................................69
Controls and Functions ....................................................................................................................................................................70
Telephone Operations ......................................................................................................................................................................72
Phone Book Operations ....................................................................................................................................................................78
Answering System Operation..........................................................................................................................................................81
Privacy/Do Not Disturb (DND) .........................................................................................................................................................87
Setting Up an Intercom Session.......................................................................................................................................................88
Setting Up Room Monitoring ...........................................................................................................................................................89
Enable Remote Access/Use Remote Access ..................................................................................................................................90
Supplemental Information....................................................................................................................................................................91
Expand Your System.........................................................................................................................................................................91
Glossary .............................................................................................................................................................................................92
General Troubleshooting..................................................................................................................................................................95
System Messages ...........................................................................................................................................................................102
Precautions & Warnings/Warranty ...............................................................................................................................................105
Contact Information........................................................................................................................................................................108
Index ................................................................................................................................................................................................109
Overview
LIFESHIELD HOME SECURITY INTRODUCTION [www.LifeShield.com]
[1]
Your LifeShield Home Security system creates a virtual grid that blankets your home with a safe, secure, wireless grid network.
The components that create the wireless grid are known as Grid Controllers (GCs) and include the Base, Console, and the Grid Extender. These components
all wirelessly communicate with each other, as well as with Sensors and Keychain Remotes within their coverage area. Typically, the wireless coverage area is
approximately 30 feet from a GC. Refer to Figure 1 for an illustration of the system components.
You'll enjoy the best coverage and redundancy if each GC is located in a different room in your home, and on an interior wall. GCs can also be located in detached
garages or sheds in close proximity to your home.
For alarm monitoring subscribers, the LifeShield Home Security system will send a message to the Alarm Monitoring Center if an alarm occurs (your system is armed,
a Sensor detects activity such as a door being opened, and no disarm code is entered).
Performance Considerations
If your home has interior walls made of stone or concrete or has walls which contain metal studs, this may affect the communications between the GCs, Sensors,
and/or Keychain Remotes. During the installation process, you can test two-way communications to each GC and Sensor to minimize the impact of these factors.
Adding additional Grid Extenders may help improve performance.
Backup Communications
Although not required, the LifeShield system allows you to connect phone lines to your Base, Consoles and Grid Extenders. This provides an additional layer of
communication redundancy should your broadband be out of service.
If you subscribe to alarm monitoring, it is recommended that you run a communication test once a month to ensure proper communication with the Alarm
Monitoring Center.
As with all digital phones, noise factors can be reduced by considering where you use and place the phone. Using the Handset or Console near other wireless sources,
including microwave ovens, can affect performance.
Base (GC)
Grid Extender (GC)
Sensor/Magnet Console (GC)
Keychain Remote
Handset/Charger
Figure 1. System Components
Features
LIFESHIELD HOME SECURITY INTRODUCTION
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LifeShield Home Security features:
LifeShield Home Security System:
• Encrypted 2-way digital communications
• High-speed data communications over broadband with phone line backup
• 24/7 professional monitoring and emergency dispatch
• Self-monitoring with event notifications
• Anytime, anywhere, web-based control
• Automatic Home AlertTM notifications of security events
• Built-in digital phone system (VoIP compatible)
• Security command console with built-in speaker phone
Digital Phone System
• Digital cordless phone with full security access functions
• Caller ID/Call Waiting capability
• Built-in answering system with voice prompts and remote security control
• Built-in phone book, with 99 memory locations
• Mute and hold functions
• Clock display
• Expandable up to 6 handsets
• Room monitor
• Intercom
LIFESHIELD HOME SECURITY INTRODUCTION [www.LifeShield.com]
[3]
Displays and Menus
Display Information
The Handset and Console displays on your LifeShield Home Security system support 3 lines of information.
Refer to Figure 2 and 3 respectively
.
Menu Information
On the bottom right side of the Handset display there are 2 labels that correspond to the keys below it.
When at the main display, the labels indicate, from left to right, PHNBK and MENU.
(
Refer to Figure 4)
The keys are referred to as softkeys because they change based on the system menu
function selected. At the main display PHNBK provides access to your phone book and
MENU provides access to menus for controlling and configuring your system.
On the left side of the Console these same softkeys exist. The Console also has keys
for direct menu access to Home Connect (CONNCT), Weather Alerts (WEATHR) and
Home Alerts (ALERTS) functions. These keys may not be enabled with every service
package; see your service plan description. (
Refer to Figure 5
)
Line 1 Display:
Typically, the first line provides information related to security status, such as “Ready to Arm” or “Armed Away.”
Line 2 Display:
Typically, the second line provides information related to system status, such as “Sensor Open.” If the status is normal, then
the second line will display the date and time.
Line 3 Display:
Typically, the third line provides information related to your phone system. When not in use, it displays the number of missed
phone calls (Calls:) and the number of messages (Msg:) in your answering system.
Handset ICONs:
The display also provides icons in the lower left hand corner indicating the remaining battery power and if you have a
Home Alert message.
Ready to Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
PHNBK MENU
Ready to Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
PHNBK MENU CONNCT WEATHR ALERTS
Talk
End
Softkeys
Labels
Softkeys
Scroll
Button
Figure 4. Handset Menu Navigation Tools
i
The various messages that can
be displayed are outlined in
Tables 8, 9 and 10 on pages
102, 103 and 104.
Figure 3. Main Console DisplayFigure 2. Main Handset Display
Displays and Menus
LIFESHIELD HOME SECURITY INTRODUCTION
[www.LifeShield.com] [4]
Use the SCROLL button on the left hand side of the Handset or on the front of the Console to navigate the menu options.
Navigate back to the main display by pressing the TALK/END key or letting the system time out. You can also move back up
the menu hierarchy, one menu at a time, by pressing the BACK softkey.
Data Entry
To add or change names, phone numbers or user codes, pressing the same key repeatedly rotates through available
characters for that key. Pressing a different key keeps the previous character and starts a new one. Waiting 1 second
between keys also keeps the previous one and starts a new one. Text is not wrapped.
To delete or edit text that is already displayed, press the DELETE softkey repeatedly. This moves the
cursor from right to left, erasing the existing characters.
Figure 6. Top-Level Menu Hierarchy (System Activated)
Scroll
Buttons
TALK
END
Softkeys
Softkeys
Labels
PHNBK MENU CONNCT WEATHR ALERTS
Ready to Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
Primary Security Status
Secondary Security Status
Phone Status
PHNBK MENU
BACK SELECT
Weather
Home Alert
Home Connect
BACK SELECT
Weather
Home Alert
Home Connect
BACK SELECT
Weather
Home Alert
Home Connect
BACK SELECT
Home Alert
Home Connect
Intercom
BACK SELECT
Home Connect
Intercom
Room Monitor
BACK SELECT
Intercom
Room Monitor
Security Setup
BACK SELECT
Room Monitor
Security Setup
Phone Setup
BACK SELECT
Security Setup
Phone Setup
Utilities
Keys
1 [space] 1
2 a b c A B C 2
3 d e f D E F 3
4 g h i G H I 4
5 j k l J K L 5
6 m n o M N O 6
7 p q r s P Q R S 7
8 t u v T U V 8
9 w x y z W X Y Z 9
0+ 0
* , - ? ! ‘ @ : ; / ( )
# (ignored)
Figure 5. Console Menu Navigation Tools
When you press MENU on your Handset or Console, you will be presented with the hierarchy as
shown in Figure 6.
LifeShield.com
LIFESHIELD HOME SECURITY INTRODUCTION [www.LifeShield.com]
[5]
To access the LifeShield web site:
1. Go to www.LifeShield.com
2. Enter your User Name and Password
From the LifeShield web site you can control, customize and view the status of your system. It is made up of 6 key areas as follows:
• Status Dashboard • Account Tab
• Security Tab • Home Connect Tab
• Settings Tab
Security Tab - When you log into LifeShield online, you will land on the Security tab. This page provides you with event history and Sensor status. From here
you can set up the type of event notifications you would like to receive and how you would like to receive them (i.e., email, mobile email, home alerts, etc.). De-
tailed instructions for setting up notifications, home alerts and weather alerts can be found in the “Notifications” sections of this manual.
(Refer to Figure 8)
Settings Tab - The Settings tab provides you access to customize and configure your system and in-house component settings. This includes enabling system
Exit Delays, component Chimes, One-Touch Arming, Sensor types, etc. This tab will be referred to throughout this user manual.
(Refer to Figure 9)
Status Dashboard - The Status Dashboard is located across the top of the
LifeShield web page. It provides real time updates on the status of your
system, including arm, Sensor, monitoring and trouble status. It also includes a
list of quick links used to access frequently needed information. The dashboard
remains consistently at the top of the page and is visible from all tabs.
(Refer to Figure 7)
From the dashboard you can arm and disarm your system. Instructions for
doing this can be found in the Arming/Disarming Your System section of this
user manual.
Figure 9. LifeShield - Settings Tab
Figure 8. LifeShield - Security Tab
Figure 7. LifeShield - Status Dashboard
LifeShield.com
LIFESHIELD HOME SECURITY INTRODUCTION
[www.LifeShield.com] [6]
Account Tab - The Account tab provides you with a summary of your billing and monitoring profile. Included in the monitoring profile are your emergency con-
tacts and agency phone numbers. The monitoring profile information is used by the Alarm Monitoring Center for dispatching authorities to your home in an emer-
gency. If you are not an alarm monitoring subscriber, this information will not apply.
(Refer to Figure 10)
Home Connect Tab - The Home Connect tab provides information on any LifeShield systems to which you are connected, and allows you to send or accept an
invitation to be a Home Connect participant. If you are not a subscriber of a service package that includes the Home Connect feature, this information will not
apply.
(Refer to Figure 11)
Figure 11. LifeShield - Home Connect Tab
Figure 10. LifeShield - Account Tab
LIFESHIELD HOME SECURITY INTRODUCTION [www.LifeShield.com]
[7]
Alarm Monitoring
Your LifeShield Home Security system supports 24/7 alarm monitoring if you subscribe to this service. If you are a personal
monitoring subscriber, this section does not apply.
Alarm monitoring enables your home to communicate to the Alarm Monitoring Center through your Internet connection or phone
line (as applicable). These connections are verified as part of the activation process.
Practice
After you have activated, your system will be in Practice mode for 7 days. During this time your system will alarm locally, but the
Alarm Monitoring Center will NOT call you or dispatch the authorities. Your system will display “Not Monitored.”
This Practice time allows you to become familiar with the system without creating false alarms. Some suggestions for becoming
familiar with the system:
• Arm and disarm your system from the LifeShield Console, Handset, LifeShield.com and the Keychain Remote
• Create additional User Codes
• Customize your system to meet your needs
During Practice the Alarm Monitoring Center will verify your emergency information and ensure a permit has been provided, if
required by your municipality.
Monitored
Once the 7-day Practice time has expired, your system is monitored by the Alarm Monitoring Center. When an alarm is received,
the Alarm Monitoring Center will dispatch the authorities if:
• The Alarm Monitoring Center verifies the alarm with you or one of your emergency contacts
• You are unable to provide your Monitoring Password
• LifeShield cannot reach you at your home or alternate contact number
Note: Your Monitoring Password is not your LifeShield.com password. Your Monitoring Password is selected during
activation and can be changed on www.LifeShield.com in the Preferences tab.
Accidental or False Alarms
If an accidental or false alarm is generated:
• Press Cancel and enter your User Code on any LifeShield Handset or Console
• If the Alarm Monitoring Center calls, have your Monitoring Password available
Disable Dispatch
You can turn off alarm messages being sent to the Alarm Monitoring Center for a selectable period of time (1 to 24 hours). If
alarm messages are turned off, there will be no dispatch of authorities. This feature is available on www.LifeShield.com, on the
Status Dashboard under the Monitoring icon.
Monitoring Site Profile
You can edit your monitoring site profile on the Account tab at www.LifeShield.com, including primary and secondary emer-
gency contacts to be called in the event of an alarm. If you are changing your address or need assistance, please call LifeShield
Customer Support at 1-888-392-2044.
(Refer to Figure 12)
i
An alarm generated by pressing
the PANIC button on your
LifeShield Home Security
system will send a message to
the Alarm Monitoring Center to
contact the authorities without
making a call to you to verify the
alarm.
If an alarm is canceled by entry
of your User Code in the system
within 30 seconds, no message
will be sent to the Alarm Monitor-
ing Center (except for PANIC and
Fire alarms).
Alarm Monitoring
LIFESHIELD HOME SECURITY INTRODUCTION
[www.LifeShield.com] [8]
Figure 14. LifeShield - Dispatch Information
Courtesy Contacts
You can edit courtesy contacts on the Account tab at www.LifeShield.com. In the event of an alarm the Alarm Monitoring Center will call the contacts on this
list as a courtesy to you, once they have dispatched the proper authorities.
(Refer to Figure 13)
Dispatch Information
You view emergency agency information related to dispatching the authorities on the Account tab at www.LifeShield.com, and edit cross street and general
dispatch instructions. If you believe the agency information we have on file for you is incorrect please call LifeShield Customer Support at 1-888-392-2044.
(Refer to Figure 14)
Monitoring Password
If you forget your Monitoring Password or would like to change it, follow these steps:
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Preferences
4. Click Edit, adjacent to Monitoring Password
5. Enter Current LifeShield Password and your New Monitoring Password
(Refer to Figure 13)
6. Click Save
7. Your Monitoring Password has been updated successfully
Figure 13. LifeShield - Courtesy Contacts
Figure 12. LifeShield - Monitoring Site Profile
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[9]
Installing the Base
All LifeShield products work together as a system to protect your home. They must be installed in a specific order to work
properly. The Base must be installed first followed by the Handset, Console and Grid Extender.
Base Kit Components
BSC1000 Base
PSC0101 Power Adapter
LS180 Ni-MH Rechargeable Battery Pack
Phone Cord
Internet Cable
Install the Base
(Only 1 Base may be used on a system)
Install Battery Pack
Locate the LifeShield LS180 Rechargeable
Battery Pack.
a) Locate the Battery Pack.
b) Remove the battery compartment door.
c) Plug the 2-wire battery pack cord into the
plug receptacle and insert the battery into the
battery compartment.
d) Snap on the battery compartment door.
LEDs on the front of the Base
will illuminate briefly when
Battery Pack is first connected.
i
Connect Power Adapter
• Do not use an electrical outlet that is controlled by a switch.
• Insert the power adapter plug into the jack on the back of the
Base. Plug the power adapter into the wall outlet.
RISK OF EXPLOSION IF
BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
!
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [10]
Installing the Base
Connect the Base to the Internet
(and Telephone Line)
Connecting the Base
a) Connect the Internet cable (provided) between the Internet port on your router and the back of the Base as shown below.
b) Connect the telephone cord (provided) to the Base and telephone wall jack.
Use only LifeShield LS180
Rechargeable Battery Pack
supplied with your Base. Use only
PSC0101 Power Supply.
Replacement battery packs are
also available through the
LifeShield’s Customer Support at
1-888-392-2044 or online at
www.LifeShield.com. Use only the
supplied AC power adapter. Do not
use any other adapter.
Place the power adapter cord so
that it does not create a trip hazard,
or become pinched and create an
electrical hazard.
When Using a DSL Modem
a) Plug a DSL filter into the telephone splitter (which is in turn plugged into a wall phone jack). Plug one end of the telephone
cord (provided) into the DSL filter and the other end into the back of the Base. Finally, connect the telephone cord from your
router back into the telephone splitter as shown.
b) Connect the Internet cable provided in the kit to an available Internet port on the modem/router and the port on the back of
the Base.
If you are installing a router for the
first time, refer to your router
installation instructions before
connecting the Base.
i
!
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[11]
Installing the Handset
Handset Kit Contents
HSC1000 Handset
CHC1000 Charging Cradle
PSC0101 Power Adapter
Belt Clip
LS180 Ni-MH Rechargeable Battery Pack
Install the Handset and Charger
Install Battery Pack
a) Open the Battery compartment.
b) Insert the Battery plug into the two-pin jack, and insert the Battery.
t
!
The jack is keyed so that the plug
can only be inserted in one
direction. Be careful not to
crimp the wire.
The Handset display will illuminate
when the Battery is connected.
Use only LifeShield rechargeable
Battery Packs specified for your
Handset.
Replacement Battery Packs are
also available through LifeShield
Customer Support at 1-888-392-
2044 or online at
www.LifeShield.com. Use only the
supplied AC power adapter. Do not
use any other adapter.
Place the power adapter cord so
that it does not create a trip
hazard, or become pinched and
create an electrical hazard.
c) Replace the Battery cover.
Use only the LifeShield LS180 Battery Pack.
i
Caution: RISK OF EXPLOSION IF
BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
!
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [12]
Installing the Handset
Add the Handset
Attach Belt Clip
Snap the Belt Clip onto the sides of the Handset.
Connect the Charging Cradle
Connect the Charging Cradle power adapter to the bottom of the Charging Cradle and to the electrical wall outlet.
The phone system comes with
various settings pre-defined from
the factory. Should you want to
change these settings, we suggest
waiting until after you activate your
system. These settings include ring
tones, ring volume, distinctive
ringing, display contrast, etc.
i
Charge the Handset
Place the Handset in the Charging Cradle. When properly seated on the cradle, the amber light on the front of the cradle will be
illuminated.
Immediately place the Handset in the Charging Cradle that came packed with the Handset. THE HANDSET MUST BE CHARGED
FOR AT LEAST 30 MINUTES PRIOR TO ATTEMPTING ANY SECURITY SYSTEM INSTALLATION. IT MUST BE CHARGED FOR 2 HOURS
BEFORE MAKING PHONE CALLS.
Installing the Handset
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[13]
* The system will allow a maximum of 8 Handset/Console
or Grid Extender combinations.
Add the Handset
Add the Handset to Your LifeShield System
Follow these steps for adding an additional Handset to a LifeShield system. Handsets
packed with kits are pre-registered and do not require these steps.
After the initial installation of the LifeShield System, devices may be added to enhance
access or performance.
The maximum number of devices that can be added to a LifeShield System is shown in
the table to the right.
After the Handset and Charger are installed, use a Handset or Console that is already
registered on the System to add the new Handset.
1. On an Existing Handset or Console, use the SCROLL and SELECT buttons to navigate to
GC or Handset (Menu/Security Setup/GCs or Handset/<Add New>)
2. Press the SELECT key to <Add New>. The system will begin searching for a new Handset
3. On the new Handset, press the SEARCH key
4. The system display and audio signal will inform you the Handset is found
5. You will then be given the option to edit the default name
6. Use DELETE to erase the current name and replace with new text by using the keypad
<Add New>
BACK SELECT
GCs or Handset
CANCEL
CANCEL
OK
DELETE OK
Searching
60 Seconds
System Found
Please Wait
60 Seconds
Handset Added
Edit Name
Handset 2
New Handset
Existing Handset
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [14]
Installing the Console
i
Console will illuminate when
battery pack is first connected.
RISK OF EXPLOSION IF BAT-
TERY IS REPLACED BY AN IN-
CORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
!
TAL KTALK
END END
MUTEMUTE
PAG EPAGE
2
ABC
3
DEF
1
4
GHI
5
JKL
6
MNO
7
PQRS
8
TUV
9
WXYZ
0
*
OPER
#
Console Kit Contents
KPC1000 LifeShield Console
PSC0101 Power Adapter
LS180 Ni-MH Rechargeable Battery Pack
Table Stand
Wall Plate
Determine the Location
The Console may be used on a table top, mounted to the
wall or on a telephone wall plate near an electrical outlet.
Install the Console
Install Battery Pack
a) Locate the Battery Pack.
b) Remove the battery compartment door.
c) Plug the 2-wire battery pack cord into the plug
receptacle and insert the battery into the
battery compartment.
d) Snap on the battery compartment door.
[www.LifeShield.com]
[15] INSTALLING YOUR SECURITY SYSTEM
Installing the Console
Table Top Use
If placing the Console on a table top, perform the following steps.
a) Connect power adapter to the back of the Console.
b) Route the power adapter cord through the channel toward the top of the Console as shown.
c) Snap the table stand provided in the kit onto the back of the Console.
d) Plug the power adapter into nearby electrical wall outlet that is not controlled by a switch.
Table
Stand
[www.LifeShield.com] [16]
[www.LifeShield.com] [16]
INSTALLING YOUR SECURITY SYSTEM
Installing the Console
Wall Mounting
To mount the Console to a wall, complete the following steps:
a) Select a wall location and use the mounting plate as a template for marking the wall for placement.
b) Drill 3/16" holes and insert drywall anchors (provided) into the holes.
c) Screw the mounting screws into the anchors leaving the screw heads exposed approximately 3/8"
(may require adjustment to achieve a tight fit).
i
To mount the Console onto an
existing telephone wall plate
(not included) begin at Step d).
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[17]
Installing the Console
d) Connect power adapter to the Console.
e) Route the power adapter cord through the channel of the wall mounting plate.
f) Slide the Console with mounting plate onto the wall screws or phone mounting plate.
g) Plug the power adapter into nearby electrical wall outlet that is not controlled by a switch.
Use only LifeShield LS180
Rechargeable Battery Pack
supplied with your Console.
Use only PSC0101 Power Supply
Replacement Battery Packs are
also available through LifeShield’s
Customer Support at 1-888-392-
2044 or online at
www.LifeShield.com. Use only the
supplied AC power adapter. Do not
use any other adapter.
Place the power adapter cord so
that it does not create a trip
hazard, or become pinched and
create an electrical hazard.
i
Installing the Console
[www.LifeShield.com] [18]
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [18]
Add the Console to Your LifeShield System
Follow these steps for adding an additional Console to a LifeShield system.
Consoles packed with starter kits are pre-registered and do not require
these steps.
After the initial installation of the LifeShield system, devices may be added to
enhance access or performance.
The maximum number of devices that can be added to a LifeShield system is
shown in the table.
After the Console is installed, use a Handset or Console that is currently registered on the system to add the new Console.
Adding Another Console
1. On an existing Handset or Console, use the SCROLL and SELECT buttons to navigate to GC or Handset (Menu/Security Setup/GCs or Handset/<Add New>)
2. Press the SELECT key to <Add New>. The system will begin searching for the new Console
3. On the New Console, press the SEARCH button
4. The system display and audio signal will inform you the Console is found. Press OK
5. You will then be given the option to edit the default name
New Console Existing Handset
New Console
6. Use DELETE to erase the current name and replace with new text by using the keypad
7. Press OK
CANCEL
System Found
Please Wait
60 Seconds
OK
Console Added
DELETE OK
Edit Name
Console 2
* The system will allow a maximum of 8 Handset/Console
or Grid Extender combinations.
XXXXXXXXXXXX [www.LifeShield.com]
[19]
Xxxxxxxxxx
Grid Extender Kit Contents
GEC1000 Grid Extender
LS180 Ni-MH Rechargeable Battery Pack
Determine the Location
Place the Grid Extender in a location that is spread apart from
the Console and Base, such as a second floor location. Having
these devices spread throughout the home will maximize sys-
tem coverage. A power outlet is required to operate the Grid
Extender.
Install the Grid Extender
INSTALL BATTERY PACK
a) Open the Battery compartment.
b) Insert the Battery plug into the two-pin jack, and insert
the Battery.
c) Replace the Battery cover.
d) Plug the Grid Extender into the electrical wall outlet.
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[19]
Installing the Grid Extender
!
i
RISK OF EXPLOSION IF
BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF
USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
Use only LifeShield LS180
Rechargeable Battery Pack
supplied with your Grid
Extender.
Replacement battery packs are
also available through LifeShield
Customer Support at
1-888-392-2044 or online at
www.LifeShield.com.
Do not place wires or cables
where they may create a trip
hazard, or where they could
become pinched and create an
electrical hazard.
Do NOT use AC power outlets
that are controlled by a wall
switch
Securing Grid Extender (Optional)
1. For personal safety, turn the power to the outlet OFF at
the circuit breaker
2. Leave the wall plate on the outlet, but remove the
center screw
3. Plug the Grid Extender into the electrical outlet with the
phone jack facing down
4. Replace the center screw by inserting it through the tab
on the Grid Extender
5. Turn the power back ON at the circuit breaker
Adding Additional Phone Backup (optional)
Plug one end of a phone cord into the phone jack on the
bottom of the Grid Extender and the other into an active
phone wall jack*
*For DSL use DSL filter
XXXXXXXXXXXX
[www.LifeShield.com] [20]
Xxxxxxxxxx
Add the Grid Extender to Your LifeShield System
Follow these steps for adding an additional device to an existing system. Devices packed with kits are
pre-registered and do not require these steps.
After the initial installation of the LifeShield System, components may be added to enhance access or
performance. The maximum number of devices that can be added to a LifeShield system are shown in the table.
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [20]
Installing the Grid Extender
* The system will allow a maximum of 8 Hand-
set/Console or Grid Extender combinations.
After the hardware is installed, use a Handset or Console that is currently registered on the System to
follow the steps for adding the Grid Extender.
After installing the hardware, enter MENU on your Handset or Console.
1. Scroll to Security Setup and press SELECT
2. Enter Code
3. Scroll to GCs or Handsets and press SELECT
4. Press the SELECT key to <Add New>. The system will begin searching for the new Grid Extender you are adding
5. On the Grid Extender, press and hold the center button until the green light rapidly flashes
6. The following messages will appear on the Handset or Console when the system has found and added the
Grid Extender
7. Press OK when you have been informed that the GX has been added.
8. You will then be given the option to edit the default name.
9. Use DELETE to erase the current name and replace with new text by using the keypad
10. Press OK when editing is complete
CANCEL
GX Found
Please wait
60 Seconds
CANCEL OK
GX Added
DELETE OK
Edit Name
GX1
BACK SELECT
GCs or Handsets
<Add New>
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[21]
Installing the Sensor
Sensor Kit Contents
Sensor
Magnet
Magnet Tape
Magnet Spacer
Bracket
Bracket Tape
Bracket Spacer
Bracket and Magnet Installation for Doors
Determine Bracket and Magnet Location
The Bracket and Magnet should be positioned on interior side of door within 3/4” of each other.
t
!
INSTALL SENSORS ONE AT A
TIME FOLLOWING THE STEPS IN
THE EXACT ORDER.
DO NOT CLIP THE SENSOR INTO
THE BRACKET UNTIL THE
BRACKET AND MAGNET ARE
INSTALLED ON THE DOOR OR
WINDOW.
THE MAXIMUM DISTANCE
BETWEEN THE BRACKET AND
MAGNET SHOULD BE NO MORE
THAN 3/4”.
Various mounting positions that will work for attaching Sensors to doors:
Door frame is higher than door. To bring Bracket in alignment, slide spacer onto the Magnet.
Bracket on angled door frame and Magnet on door.
Place Bracket at 90º angle to Magnet on door.
Insufficient Mounting Space:
If your door frame does not
provide enough room for
mounting the Bracket, you may
need to use a Sensor Extension.
Metal Doors and Windows:
If you are mounting a Magnet to
a metal door or metal window,
install a Spacer under the
Magnet to maintain
performance.
t
Add Spacers (If Needed)
If Bracket and Magnet do not align within 3/4”, add Spacers to either the Bracket or
Magnet to make them level.
Example: Spacer added to Magnet to close the gap between the Bracket and Magnet
to within 3/4”.
Spacers slide on Brackets and Magnets.
t
Installing the Sensor
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [22]
Mount Bracket and Magnet
1. Attach double-sided tape to the bottom of the Magnet
2. Attach Magnet to the door
3. Attach double-sided tape to the bottom of the Bracket
4. Attach the Bracket to the door frame
Install the Sensor
Once the Bracket and Magnet are attached to the door or window, Sensors may be installed. You will need to have the Handset with
you to install the Sensor.
Remove the battery tab from the Sensor
Enter the Security Menu
Before clipping the Sensor into the Bracket, press MENU on your Handset.
1. Scroll to the Security Setup and press SELECT
2. Enter Code and press SELECT (for an initial installation the default
code is 1234)
3. Scroll to Sensors and press SELECT
4. Scroll to <Add New> and press SELECT
5. Scroll to the type of Sensor (Open/Close) and press SELECT
6. Wait 5 seconds before clipping the Sensor into the Bracket. You will then have 30 seconds to complete the installation
The display shows the time remaining
CANCEL
Clip Sensor
Into Bracket
30 Seconds
7. Clip the Sensor into the Bracket.
The Handset will beep when the system finds the Sensor. This may take a few seconds.
8. Press OK
CANCEL
Sensor Found
Please Wait
30 Seconds
CANCEL OK
Sensor Added
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[23]
Installing the Sensor
If your window frame does not
provide enough room for
mounting the Bracket, you may
need to use a Sensor Extension.
See the Sensor Extension
section in the user manual.
t9. Edit Sensor Name (Optional)
You may change the name now or at a later time.
• To change the Sensor Name, press the DELETE key
to remove the default name.
• Using the keys on your Handset keypad, type in the desired name.
Press OK when complete.
10. Sensor Placement: Scroll to Door or Window. Press OK
11. Alarm Type: Scroll to Stay & Away, Away Only, or Convenience. Press OK
Stay & Away means the Sensor will be monitored in both Armed Stay and Armed Away modes (i.e. an exterior door). Away
Only means the Sensor will be monitored only in Armed Away mode (i.e. an interior door). Convenience means the Sensor is
only used for text messaging (like a liquor cabinet).
12. Sensor Extension: Scroll to Sensor Only, Extension, or Both. Press OK
For standard Sensor installation with the Magnet next to the Sensor, select Sensor Only. A Sensor Extender is only
required if space does not permit the Sensor to be placed next to the Magnet. In this case, use the Sensor Extension pictured
below. You may also use the Sensor to monitor two windows by selecting Both. In this case, the Sensor monitors both a
Magnet next to the Sensor and another Magnet next to the Sensor Extension.
Sensor Extension
The Sensor Extension plugs into the small connector as shown (next to the where the battery cover hinges). The plug/connec-
tor are keyed so be careful when inserting the plug into the connector.
The Sensor Extension monitors a Magnet up to ¾ of an inch away. The Sensor itself may be located at a convenient place up
to the distance of the length of the wire included with the Sensor Extension.
DELETE OK
Edit Name
Sensor 1_
BACK SELECT
Sensor Extension
Extension
SENSOR ONLY*
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [24]
Installing the Sensor
Sensor Not Found/Sensor Not Added
If your system cannot detect a Sensor that you are trying to add, the Handset will display one of the following messages:
If this occurs, follow the steps below.
1. Retry: Using the slot provided on the top of the Sensor,
gently pry the Sensor away from the mounted Bracket.
Follow the Sensor Reset Steps and repeat the instructions
in Section 2
Reset
Hole
b) insert paper clip (or similar)
into reset hole
MOVING THE GRID EXTENDER
OR CONSOLE COULD DISRUPT
THE INSTALLATION OF
PREVIOUSLY INSTALLED
SENSORS. THE SYSTEM WILL
BEGIN TO BEEP IF A SENSOR IS
NO LONGER WITHIN RANGE OF
A GRID CONTROLLER AND THE
DISPLAY WILL INDICATE THE
NAME OF THE SENSOR THAT IS
OUT OF RANGE.
!
Add a Grid Extender: If a beep
results indicating a Sensor is out
of range, you may need to add a
Grid Extender or Console for
additional range.
If these retry solutions do not
work, call LifeShield Customer
Support for assistance at
1-888-392-2044.
i
a) separate the Sensor from
the Bracket using slot
OK
Sensor Not Found
OK
No GCs Heard
Sensor
If Sensor is still “Not Found,” proceed to Step 2.
2. Isolate Sensor: Remove the Sensor from the Bracket and add a
different Sensor to the same Bracket. You can obtain more
troubleshooting instructions in the Troubleshooting section of
the user manual.
If additional Sensors do not work, proceed to Step 3.
3. Re-position the Sensor and Bracket: Reset the Sensor (as shown
above) then move the Bracket and Magnet to a new location (perhaps
just a few inches) up, down or along the door/window frame and retry
4. Move Grid Controller: Move one of your Grid Controllers (Console,
Base or Grid Extender) closer to this Sensor mounting location. The
most practical type of Grid Controller to re-position is most likely the
Grid Extender
Test Sensors
Sensors should be tested to make sure they are installed and working
properly. To test the Sensor installation:
• With the system disarmed, open the door or window. This sepa
rates the Sensor and Magnet and notifies the system.
• This condition will be displayed on the Console and Handset as
<sensor name> “Open.”
• You will also hear a chime each time you open and close your door
or window.
Bracket and Magnet
Installation for Windows
The process for mounting a Bracket and
Magnet to a window is very similar to
installing on a door. See the previously
shown door installation instructions.
Various mounting positions that work for
attaching Sensors to windows:
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[25]
Installing the Keychain Remote
Keychain Remote Contents
Install the Keychain Remote
Up to 4 Keychain Remotes may be assigned to system users.
Each Keychain Remote is identified with a User Code. Follow these steps to add a Keychain Remote:
You will need a Handset or Console to add a Keychain Remote.
On the Handset or Console:
Enter the Security Menu
1. Scroll to the Security Setup and press SELECT.
2. Enter Code.
Add the Keychain Remote to the System
1. Scroll to Keychains and press SELECT.
2. Press SELECT for <Add New>.
3. Wait 5 seconds. When the prompt appears, press all Keychain buttons at the same time.
You will have 30 seconds to complete this step.
1. Press OK.
LifeShield will then verify the Keychain Remote is communicating with the system.
“Keychain Found & Added” will be displayed when done.
Assign a User
Scroll to the desired User and press SELECT.
Enable the Panic Feature
Scroll to Enabled or Not Enabled and press SELECT for the Panic feature.
With Panic enabled, a
simultaneous press and hold
of the Stay and Away keys will
send an alarm message.
LifeShield Central Monitoring
authorities will be dispatched
immediately without verifying
the alarm.
!
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [26]
Installing the Keychain Remote
Visual and Audible
Command Confirmations
Range: The Keychain Remote is designed to be used within 15 feet of a Console, Base or Grid Extender.
Depending on the state of the system when an arming attempt is made and whether there has been unauthorized activity since the last arming, commands will
be confirmed by either green or red blinks, and short and long beep patterns.
Green blinks indicate that the command to the system has been received and executed or that there has been no unauthorized activity since it was last armed.
Red blinks indicate that the system is not ready to arm or that there has been unauthorized activity since it was last armed.
Audible beep patterns confirm that messages have been received by the system.
Replacing the Battery
1. Use a small coin to pry off the black lens on the top of the Keychain Remote.
2. Remove the screw.
3. Turn the Keychain Remote over and remove the back cover as shown.
5. Re-assemble the Keychain Remote by reversing Steps 1-3.
4. Remove the old battery and insert a fresh CR2032 3V
Lithium Battery with the plus (+) up as indicated.
Installing the Siren Detector
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[27]
Siren Detector Contents
SDC1000 Siren Detector
#6 Screw (2) and Wall Anchor (2)
CR2450 Battery
Introduction
Siren Detectors operate in tandem with existing home hazard detectors. A “hazard detector” is a device which monitors
the home environment for the existence of a hazard condition, such as smoke, fire or carbon monoxide. Hazard detectors
utilize internal electronics to sample the surrounding air and monitor for conditions that indicate the occurrence of the
targeted hazard. If a hazard condition is sensed, the device typically responds with a visual and/or siren alert.
LifeShield Siren Detectors operate differently. LifeShield Siren Detectors are designed to monitor for the occurrence of
siren sounds coming from a nearby hazard detector. When they detect the siren sound of a hazard detector (located no more
than 4 inches away) and the sound meets certain pre-determined audio requirements, the Siren Detector will report this
event back to the LifeShield system. Upon receiving the siren detection message, the LifeShield system will sound an audio
alert on all pre-programmed audio alert devices and (if the LifeShield system is actively monitored under a current service
plan and is connected to an operating telecommunications circuit) will send a corresponding message to the monitoring
center. This message will be based upon the type of hazard detector for which the siren detector has been configured
("Fire/Smoke" or "Both" setting - a fire alarm message will be sent, "Carbon Monoxide" - a carbon monoxide message will
be sent).
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [28]
Installing the Siren Detector
Installing Your LifeShield Siren Detector
Prior to adding a Siren Detector it is necessary to first install and activate your LifeShield system and to have a Handset and/or
Console available for use in the Siren Detector installation process.
Select the “Target” Hazard Detector(s)
Choose which existing hazard detector(s) in your home you would like to have monitored. NOTE: Siren Detectors are designed
to be mounted within 4 inches of an existing hazard detector and may not operate properly if mounted farther away.
Remove the Siren Detector Bracket
Turn the Siren Detector over and press the Bracket release tab while gently pulling the bracket away from the device.
IF HAZARD DETECTORS ARE
INTERCONNECTED WITHIN A
PROTECTED PREMISES, ONE
HAZARD DETECTOR MAY SOUND
ITS SIREN BASED UPON A
SIGNAL RECEIVED FROM
ANOTHER INTERCONNECTED
HAZARD DETECTOR. IN THIS
MANNER, ONE SIREN DETECTOR
MAY BE USEFUL FOR MONITOR-
ING HAZARDS REPORTED BY
MORE THAN ONE HAZARD
DETECTOR.
DETERMINE IF ONE OR MORE
HAZARD DETECTORS ARE
INTERCONNECTED BY PRESSING
AND HOLDING THE TEST BUTTON
ON ONE HAZARD DETECTOR FOR
AT LEAST 30 SECONDS. IF
SIRENS ON OTHER HAZARD
DETECTORS SOUND DURING
THIS TEST, THESE OTHER
HAZARD DETECTORS ARE
INTERCONNECTED. IF HAZARD
DETECTORS IN THE PROTECTED
PREMISES ARE NOT INTERCON-
NECTED, A SIREN DETECTOR IS
REQUIRED FOR EACH EXISTING
HAZARD DETECTOR IN THE
PROTECTED PREMISES THAT
NEEDS TO BE MONITORED.
THE USE OF AT LEAST TWO (2)
INDIVIDUAL SIREN DETECTORS
(MONITORING TWO INDIVIDUAL
HAZARD DETECTORS) IS
STRONGLY RECOMMENDED,
REGARDLESS OF THE EXISTING
HAZARD DETECTOR
INSTALLATION TYPE.
!
THE LIFESHIELD MODEL SDC1000 SIREN DETECTOR DOES NOT DETECT THE EXISTENCE OF HAZARDS SUCH AS FIRE, SMOKE, OR CARBON MONOX-
IDE. INSTEAD, IT MONITORS FOR AND DETECTS THE SOUND OF HAZARD DETECTOR SIRENS THAT FEATURE ALL FOUR OF THE FOLLOWING
CHARACTERISTICS: 1. ARE LOCATED WITHIN 4 INCHES OF THE SIREN DETECTOR, 2. ARE MANUFACTURED IN THE LAST 10 YEARS IN ACCORDANCE
WITH UL985 INDUSTRY STANDARDS, 3. CREATE SOUND VOLUME OF AT LEAST 85 DBA AT 10 FEET AT 3000 HZ, AND 4. SOUND FOR AT LEAST 20
CONTINUOUS SECONDS. WHILE MOST HAZARD DETECTORS LESS THAN 10 YEARS OLD MEET THESE REQUIREMENTS, SIREN DETECTOR USERS
ARE EXPECTED TO SUCCESSFULLY TEST THE SIREN DETECTOR TOGETHER WITH THE HAZARD DETECTOR AT LEAST TWICE PER YEAR. IF A SIREN DETECTOR
DOES NOT SUCCESSFULLY RESPOND TO A HAZARD DETECTOR SIREN DURING A TEST, IT MUST NOT BE RELIED UPON TO DETECT A SIREN DURING AN ACTUAL
HAZARD CONDITION. THE NATIONAL FIRE PROTECTION ASSOCIATION (NFPA) RECOMMENDS REPLACEMENT OF HAZARD DETECTORS THAT ARE 10 YEARS (OR
MORE) OLD SINCE THE INTERNAL ELECTRONICS MAY NO LONGER RELIABLY DETECT HAZARDS.
USERS ARE EXPECTED TO REPLACE HAZARD DETECTOR BATTERIES AT LEAST ONCE PER YEAR SO THAT THE ELECTRONICS (INCLUDING THE SIREN) OPERATE
PROPERLY DURING A HAZARD CONDITION.
THE SIREN DETECTOR MUST BE SUCCESSFULLY TESTED (TOGETHER WITH THE HAZARD DETECTOR) AT LEAST TWICE PER YEAR. A LOW BATTERY OR OTHER
CONDITION CHANGES MAY CAUSE POOR PERFORMANCE OF THE HAZARD DETECTOR AND/OR SIREN DETECTOR.
ONCE SIREN DETECTORS ARE INSTALLED, TESTING THE SIRENS WITH EXISTING HAZARD DETECTORS MAY RESULT IN A FIRE OR CARBON MONOXIDE
MESSAGE BEING SENT TO THE MONITORING CENTER, RESULTING IN AN EMERGENCY DISPATCH TO YOUR PREMISES.
THERE ARE TWO OPTIONS TO AVOID THIS SITUATION:
OPTION A. TEMPORARILY DISABLE THE MONITORING OF YOUR SYSTEM THROUGH YOUR LIFESHIELD WEB ACCOUNT PRIOR TO TESTING THE HAZARD DE
TECTORS. RE-ENABLE MONITORING AFTER YOU HAVE COMPLETED TESTING.
OPTION B. ON THE HANDSET OR CONSOLE, PUT THE SYSTEM INTO "SENSOR TEST" MODE (UTILITIES -> SYSTEM TEST -> SENSOR TEST ) PRIOR TO
TESTING THE HAZARD DETECTORS. THE SYSTEM WILL RETURN TO NORMAL OPERATION WHEN THE TEST IS COMPLETED.
!
Press tab here to
release Bracket Bracket
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[29]
Installing the Siren Detector
Install the Siren Detector Bracket
Attach the Siren Detector Bracket to the ceiling using either of the two methods described below. Materials for both options
are provided.
a.) Double-faced adhesive tape installation
Remove the paper backing from the double-faced adhesive tape. Position the Siren Detector Bracket slightly below the ceiling (over the marks made in the
previous step) such that the arrow on the inside of the Bracket faces the hazard detector. Press the Bracket onto the ceiling.
Select and Mark the Bracket Mounting Location
Locate and remove the Installation Template on the bottom of the Siren Detector box.
Place the Installation Template directly next to the (existing) hazard detector so that the large curved side of the template rests against the outer edge of the hazard
detector.
Using a pencil or pen, mark the location of the two (screw) hole openings in the template on the ceiling. These marks will be used as a mounting location reference
in the next step.
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [30]
Installing the Siren Detector
b.) Screws & wall anchor installation
Drill a 1/4 inch hole in each of the marked locations from the previous step and insert the (provided) wall anchors.
Secure with the screws provided, making sure that the arrow on the Bracket faces the hazard detector.
Mount the Siren Detector
Remove Battery Insulator Tab
Turn the Siren Detector over and locate the battery insulator tab. Remove the tab by pulling it straight out. Discard the battery
insulator tab once it is removed.
AFTER REMOVING THE BATTERY
INSULATOR TAB, PRESS DOWN
ON THE TOP OF THE BATTERY TO
MAKE SURE IT HAS NOT BEEN
DISLODGED IN THE PROCESS OF
REMOVING THE TAB.
!
Install the Siren Detector
With the Siren Detector Bracket securely mounted on the ceiling next to the hazard detector, align the Siren Detector with the
Bracket (as shown) and snap it securely onto the Bracket.
Add the Siren Detector to the LifeShield System
Once the Siren Detector has been mounted it must then be “added” to the LifeShield system. You will need a Handset
or Console to add the Siren Detector.
THE SIREN DETECTOR MUST BE
SUCCESSFULLY TESTED
(TOGETHER WITH THE HAZARD
DETECTOR) AT LEAST TWICE
PER YEAR. A LOW BATTERY OR
OTHER CONDITION CHANGES
MAY CAUSE POOR PERFORM-
ANCE OF THE HAZARD DETEC-
TOR AND/OR SIREN DETECTOR.
ONCE SIREN DETECTORS ARE
INSTALLED, TESTING THE
SIRENS WITH EXISTING HAZARD
DETECTORS MAY RESULT IN A
FIRE OR CARBON MONOXIDE
MESSAGE BEING SENT TO THE
MONITORING CENTER, RESULT-
ING IN AN EMERGENCY
DISPATCH TO YOUR PREMISES.
THERE ARE TWO OPTIONS TO
AVOID THIS SITUATION.
OPTION A. TEMPORARILY
DISABLE THE MONITORING OF
YOUR SYSTEM THROUGH YOUR
LIFESHIELD WEB ACCOUNT
PRIOR TO TESTING THE HAZARD
DETECTORS. RE-ENABLE MONI-
TORING AFTER YOU HAVE COM-
PLETED TESTING.
OPTION B. ON THE HANDSET OR
CONSOLE, PUT THE SYSTEM
INTO "SENSOR TEST" MODE
(UTILITIES -> SYSTEM TEST ->
SENSOR TEST ) PRIOR TO
TESTING THE HAZARD DETEC-
TORS. THE SYSTEM WILL RE-
TURN TO NORMAL OPERATION
WHEN THE TEST IS COMPLETED.
!
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[31]
Installing the Siren Detector
1. On the Handset (or Console), Press MENU
2. Scroll to Security Setup, press SELECT and enter the Master Code
3. Scroll to Sensors, press SELECT
4. Scroll to <Add New>, press SELECT
5. Scroll to Siren Detector, press SELECT
6. Following the instructions displayed on the Handset or Console
wait 5 seconds, then press the button on the Siren Detector
Note: Once the Siren Detector is “found,” the LifeShield system will require you to perform an audio test to determine if the siren
from the target hazard detector can be detected by the Siren Detector.
7. Following the instructions displayed on the Handset or Console press the “test” button on the hazard detector until
Handset or Console displays "Siren Detector Added," which indicates that the test has passed. If the test does not pass
within 10 to 12 seconds of the siren sounding, the hazard detector may not meet the requirements described earlier and may
need to be replaced. If the test fails, the LifeShield system will not permit the Siren Detector to be added.
Once the Siren Detector has been added to the LifeShield system:
8. Use the Edit feature to rename the device (optional). Press DELETE to erase text and use the keypad to type in a new name.
Once you are satisfied with the entered name, press OK
9. Scroll down to select the type of hazard detector to which this Siren Detector will be associated (SMOKE/FIRE, CARBON
MONOXIDE or BOTH) and press SELECT. Important: the selection you make during this configuration step will determine the
type of message that is sent to the Alarm Monitoring Center as described earlier in this document.
10. Press OK to return to the Main Menu
Testing your Siren Detector
Immediately replace the battery on any Siren Detector when you are notified that the battery condition is low. Replace the battery
on your hazard detectors at least once per year or whenever you see and/or hear a low battery indication. Hazard detectors and/or
the Siren Detector may not operate properly when the battery condition is low.
CANCEL
Press button on
Siren Detector
30 Seconds
CANCEL
Siren Det Found
Please Wait
30 Seconds
Preparing for
audio test
CANCEL
Press button on
Hazard Detector
30 Seconds
CANCEL OK
Siren Detector
Added
DELETE OK
Edit Name
Siren Det 1_
BACK SELECT
Hazard Det Type
Carbon Monoxide
Smoke/Fire
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [32]
Installing the Motion Sensor
Install Motion Sensor
1. Remove the Motion Sensor and related components from the box and physically install the device
according to the manufacturer's printed instructions
2. Once the Motion Sensor has been mounted to a flat surface and installed according to the
manufacturer's recommendations, move to the next step
Add the Motion Sensor to the LifeShield System
Starting with the Motion Sensor attached to a flat surface:
1. On the Handset or Console, press MENU
2. Scroll to Security Setup, press SELECT and enter the Master Code
3. Scroll to Sensors, press SELECT
4. Scroll to <Add New>, press SELECT
5. Scroll to Motion, press SELECT
6. Following the instructions displayed on the LCD screen, wait 5 seconds then detach (remove) the
Front Cover of the Motion Sensor as illustrated in the manufacturer's printed instructions ("Un-clip
Sensor from Bracket"). (You will have 30 seconds to complete this step.)
When the Motion Sensor has successfully been added you will hear 4 fast confirmation beeps from the
LifeShield system. If there are no confirmation beeps, check to make sure that the battery insulator tab
has been removed, re-attach the Front Cover and repeat the steps above.
Once the Motion Sensor has been added to the LifeShield system:
7. Use the Edit feature to rename the device (if desired). Press DELETE to erase text and use the key-
pad to type a new name.
8. Press OK, then press BACK until the Main Menu is displayed
9. Re-attach the Front Cover of the Motion Sensor
Test the Motion Sensor
1. Move away from the area that is in direct line of sight of the Motion Sensor (move to an adjacent room). Wait 3 minutes.
2. On the Handset or Console, press MENU
3. Scroll to Utilities, press SELECT
4. Scroll to Test, press SELECT
5. Enter your Master Code
6. Select System Test
7. Press the SKIP soft key to skip the Siren Test
8. Press the OK soft key on next screen for Starting Comm Test
9. Scroll to the name of the Sensor that you would like to test, and press SELECT
10. Move back into the line of sight of the Motion Sensor (this will trigger the device).
If the Motion Sensor test is successful, the LCD screen will display “Sensor xxx Passed.” If these words do not appear, return
to “Add the Motion Sensor to the LifeShield System.”
NOTE: It is important to follow the
manufacturer's printed instructions
regarding (a) battery installation
and activation, (b) setting adjust-
ment, (c) mounting and installation
and (d) range adjustment (walk
test) prior to moving on to the next
step involving integration of this
device with your LifeShield system.
Please note that it is not necessary
to "PROGRAM" the device at
this time.
If you require additional
assistance with setup or
installation, please contact
LifeShield Customer Support at
1-888-392-2044.
i
!
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[33]
Installing the Glassbreak Sensor
Install Glassbreak Sensor
1. Remove the Glassbreak Sensor and related components from the box and physically install the
device according to the manufacturer's printed instructions.
NOTE: It is important to follow the manufacturer's printed instructions regarding (a) connecting the
batteries, (b) adjusting the sensitivity, (c) selecting the location and (d) mounting the device prior to
moving on to the next step involving integration of this device with your LifeShield system. Please note
that it is not necessary to "Enroll" the device at this time.
2. Mount the Glassbreak Sensor to a flat surface and close the front cover.
A LifeShield system (including a
Base and at least one Handset
or Console) must be installed
before a Glassbreak Sensor
can be added.
i
If you require additional
assistance with setup or
installation, contact LifeShield
Customer Support at
1-888-392-2044.
iAdd the Glassbreak Sensor to the LifeShield System
Starting with the Glassbreak Sensor mounted to a flat surface with the front cover closed:
1. On the Handset or Console, press MENU
2. Scroll to Security Setup, press SELECT and enter the Master Code
3. Scroll to Sensors, press SELECT
4. Scroll to <Add New>, press SELECT
5. Scroll to Glassbreak, press SELECT
6. Following the instructions displayed on the LCD screen:
Wait 5 seconds then open the front cover of the Glassbreak Sensor ("Un-clip Sensor from
Bracket"). (You will have 30 seconds to complete this step.) When the Glassbreak Sensor has
successfully been added you will hear 4 fast confirmation beeps from the LifeShield system.
If there are no confirmation beeps, check to make sure that the battery insulator tab has been
removed and repeat the steps above.
Once the Glassbreak Sensor has been added to the LifeShield system:
7. Use the Edit feature to rename the device (if desired). Press DELETE to erase text and the keypad to type new a one.
8. Press OK, then press BACK until the Main Menu is displayed
9. Shut the front cover of the Glassbreak Sensor
Test the Glassbreak Sensor
1. On the Handset or Console, press MENU
2. Scroll to Utilities, press SELECT
3. Scroll to Test, press SELECT
4. Enter your Master Code
5. Select System Test
6. Press the SKIP soft key to skip the Siren Test
7. Press the OK soft key on next screen for Starting Comm Test
8. Scroll to the name of the Sensor that you would like to test, and press SELECT
9. Tap strongly on the front cover of the Glassbreak Sensor
If the Glassbreak Sensor test is successful, the LCD screen will display "Sensor xxx Passed." If these words do not appear,
return to "Add the Glassbreak Sensor to the LifeShield System."
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [34]
Installing the Smoke Sensor
Install Smoke Sensor
1. Remove the Smoke Sensor and related components from the box and physically install the device
according to the manufacturer's printed instructions.
2. Once the mounting bracket is secured to the ceiling, attach the Smoke Sensor into it.
Add the Smoke Sensor to the LifeShield System
Starting with the Smoke Sensor attached to the mounting bracket:
1. On the Handset or Console, press MENU
2. Scroll to Security Setup, press SELECT and enter the Master Code
3. Scroll to Sensors, press SELECT
4. Scroll to <Add New>, press SELECT
5. Scroll to Smoke Sensor, press SELECT
6. Following the instructions displayed on the LCD screen:
Wait 5 seconds then detach the Smoke Sensor from the mounting bracket ("Un-clip Sensor from
bracket"). (You will have 30 seconds to complete this step.)
When the Smoke Sensor has successfully been added you will hear 4 fast confirmation beeps from the
LifeShield system. If there are no confirmation beeps, check to make sure that the battery insulator tab
has been removed, re-attach the Smoke Sensor to the mounting bracket and repeat the steps above.
Once the Smoke Sensor has been added to the LifeShield system:
7. Use the Edit feature to rename the device (if desired). (Press DELETE to erase text and the keypad
keys to type new ones).
8. Press OK, then press BACK until the Main Menu is displayed
9. Re-attach the Smoke Sensor to the mounting bracket
Test the Smoke Sensor
1. On the Handset or Console, press MENU
2. Scroll to Utilities, press SELECT
3. Scroll to Test, press SELECT
4. Enter your Master Code
5. Select System Test
6. Press the SKIP soft key to skip the Siren Test
7. Press the OK soft key on next screen for Starting Comm Test
8. Scroll to the name of the Sensor that you would like to test, and press SELECT
9. On the Smoke Sensor, press the small Test button located on the front cover for at least 30 seconds
If the Smoke Sensor test is successful, the LCD screen will display “Sensor xxx Passed.” If these words do not appear, return
to “Add the Smoke Sensor to the LifeShield System.”
It is important to follow the
manufacturer's printed instructions
regarding placement of the device
(location), installation (mounting)
and battery activation (including
removal of the battery tab insulator
paper) prior to moving on to the
next step involving integration of
this device with your LifeShield
system.
i
NOTE: If you require additional
assistance with setup or
installation, please contact
LifeShield Customer Support at
1-888-392-2044.
i
Installing the Flood (Water) and Temperature Sensor
LifeShield Supported Operating Modes and Settings
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[35]
Install The Sensor
1. Locate the Honeywell 5821 (red and white) box and remove the white wireless transmitter from the box.
2. Using a flat object such as a screwdriver, pry off the top cover of the transmitter and set it aside.
3. Press down on the mounting plate
bracket release tab to remove
(slide off) the mounting plate
Place the mounting plate aside
4. Reference Table 1 to determine the desired sensing type (Hot Temp, Cold Temp, Warm Temp or Flood [water])
Using the tip of a paperclip (or similar object) push the white (sliding) buttons of the DIP switch (see illustration)
into the configuration that corresponds to the desired sensing type
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [36]
Installing the Flood (Water) and Temperature Sensor
5. Follow the appropriate steps associated with the sensing type of the Sensor
a.) Temperature Sensor (Hot, Warm or Cold) sensing: Locate the mounting bracket where it will be most suit-
able for Temperature Sensing (for example on a wall, ceiling, etc.). Using either the supplied screws or
double-faced adhesive tape, secure the mounting bracket to a flat surface (wall or ceiling).
b.) Flood (water) sensing:
i. Locate the water probe assembly (with wires attached as shown) and mount it near the “baseline” surface
(ex. floor) using the supplied double-faced tape or suitable wall mounting screws (not supplied). It is
recommended that the probe be mounted between 0 to 1/8” above the baseline surface.
ii. Loop the free end of the Water Probe wire through the back of the wireless transmitter (as shown in
illustration) and connect the wire pair to the loop terminal block by inserting the wires (individually) into
the loop terminals and tightening the screws.
iii. Determine the best location to install the mounting plate above the
location where the Water Probe has been installed, being careful not to position it too high
(beyond the length of the wires now connecting the water probe and wireless transmitter).
iv. Using either the supplied screws or double-faced adhesive tape,
secure the mounting bracket to a flat surface (wall or ceiling).
6. Install the CR123 battery (supplied) into the wireless transmitter noting the correct orientation
of the positive (+) and negative (-) ends
7. Position the wireless transmitter over the mounting plate and slide the
wireless transmitter securely into place (until it “clicks”)
Note: Do not re-attach cover until you have
added this device to the LifeShield system Battery
Installing the Flood (Water) and Temperature Sensor
Add the Sensor to the LifeShield System
Once the Temperature and Flood (Water) and Temperature Sensor is installed it must be “added” to the LifeShield system in order to
function. You will need a Handset or Console to add it.
Enter the Security menu on the Handset (or Console)
1. On the Handset or Console, Press MENU
2. Scroll to Security Setup, press SELECT and enter the Master Code
3. Scroll to Sensors, press SELECT
4. Scroll to <Add New>, press SELECT
5. Scroll to Environmental, press SELECT
6. Following the instructions displayed on the Handset or Console, wait 5 seconds, then press and release the red
tamper switch button on the wireless transmitter (see illustration)
Once the Sensor has been added to the LifeShield system:
7. Use the Edit feature to rename the device (optional). Press DELETE to erase text and use the keypad to type
in a new name. Once you are satisfied with the entered name, press OK
8. Scroll down to select the type of condition to which this Sensor will be associated (Flood, Cold, Warm or Hot)
and press SELECT
9. Press OK to return to the Main Menu
10. Position the top cover in place over the wireless transmitter and snap it into place, being careful not to pinch or cut
the wires leading to the Water Probe (if the Sensor is set up for Flood detection)
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[37]
Testing as a Flood (Water) Sensor
1. On the Handset or Console, Press MENU
2. Scroll to Utilities, press SELECT
3. Scroll to Test, press SELECT
4. Enter your Master Code
5. Select System Test
6. Press the SKIP soft key to skip the Siren Test
7. Press the OK soft key on next screen for Starting Comm Test
8. Scroll to the name of the Sensor that you would like to test, and
press SELECT
9. Place the Water Probe directly into water (or alternately place a piece of
wet cloth between the probe legs) and wait at least three (3) minutes
If the Sensor test is successful, the LCD screen will display "Sensor xxx
Passed." If these words do not appear, return to "Add the Sensor to the
LifeShield System."
NOTE: If you require additional assistance with setup and installation please
contact LifeShield Customer Support at 1-888-392-2044.
Testing as a Temperature
(Hot, Cold, Warm) Sensor
The temperature sensing aspects of the Honeywell Model 5821 can be tested
in the same manner as above with the use of specialized equipment that is
capable of increasing or lowering the ambient temperature in the
environment surrounding the Sensor (as needed to result in activation).
Installing the Camera
XXXXXXXXXXXX [38]
INSTALLING YOUR SECURITY SYSTEM
HomeView Camera Kit Contents
Model CMC1000 HomeView Camera
AC Power Adapter
Camera Stand
Device Guide
Internet Cable (Ethernet)
Installing Your LifeShield HomeView Camera(s)
Prior to adding the camera it is necessary to first install and activate your LifeShield system. Following system activation you will need a Handset and/or
Console available for use in the Camera installation process.
Attach Camera to Stand
Attach Camera to stand as shown.
The Model CMC1000 HomeView Camera can be connected to your home's router/modem in one of the following configurations.
Choose which configuration best meets your needs and follow the installation instructions for that connection method.
[38]
[www.LifeShield.com]
INSTALLING YOUR SECURITY SYSTEM [www.LifeShield.com]
[39]
Installing the Camera
Install the Camera
Home Ethernet Network
a) First Camera
1. Plug one end of the supplied Internet cable into the receptacle labeled “LAN”
on the back of the Camera. Plug the other end either directly into your router
or into an available home Ethernet wall plate receptacle
2. Plug the supplied AC power adapter into the port on the back of the
Camera labeled “Power.” Plug the other end into an available AC
power outlet
3. Follow the steps in “Add the Camera to the LifeShield System” section of
this guide
b) Second, third and fourth Camera: Repeat the steps above for each additional
Camera, making sure to add one camera at a time.
Powerline Adapter Network
a) Install Powerline Adapter at the home router/modem.
1. Plug a Powerline Adapter into an available AC wall outlet close to the
router/modem
2. Connect one end of the Internet cable (supplied) into the bottom of the Pow-
erline Adapter and the other end into an available port on your router/modem.
b) First Camera
1. Choose the location for the Camera (must have an AC wall outlet nearby with
two (2) available receptacles)
2. Plug one end of the supplied Internet connection cable into the port labeled
“LAN” on the back of the Camera. Plug the other end into the bottom of the
nearby Powerline Adapter
3. Plug the supplied AC power adapter into the port on the back of the Camera
labeled “Power.” Plug the other end into the AC wall outlet
c) Second, third and fourth Camera: Repeat Step b above for each additional
Camera, making sure to add one Camera at a time.
Home AC Wiring
Router/Modem
INSTALLING YOUR SECURITY SYSTEM
[www.LifeShield.com] [40]
Installing the Camera
Add the Camera to the LifeShield System
The HomeView Camera(s) must be sequentially “added” to the LifeShield system in order to
function. You will need a Handset or Console to add your Camera(s).
1. On the Handset or Console, Press MENU
2. Scroll to Cameras, press SELECT and enter Master Code
3. Scroll to <Add New>, press SELECT and follow the steps displayed on the LCD screen
The LifeShield system will automatically search your home network for the newly added
Camera(s). As it finds the newly added Camera you will be prompted to name it, then
press OK
To edit the Camera name (optional) press DELETE to erase text and use the keypad to type in
a new name. Once you are satisfied with the entered name, press OK
How to Reset the Camera
If for any reason the LifeShield system is not able to connect to the Camera, resetting the
Camera to factory defaults and re-adding it may solve the problem. To reset the Camera,
locate the "RESET" button hole on the bottom right side of the Camera. Insert a paperclip to
depress the button and hold it there for at least 10 seconds (until the green Power and
Network LEDs remain on solidly), then release it. This will start the Camera's automatic reset
process. Wait at least 30 seconds then try re-adding it to the LifeShield system.
i
NOTE: Before adding a Camera,
make sure that the green
"Power" LED is solidly lit,
indicating it is ready to be added.
INSTALLATION TIP - If you have
physically connected all Cameras
to the network before Step 3 you
will need to add them one at a
time by returning to <Add New>
until all Cameras are found and
added. In this case it is better to
wait until all Cameras are
“added”, then change the names
afterwards. Once they are added
you can view and rename them
using LifeShield.com
t
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[41]
Using Your Security System
i
For detailed information on
operating the phone system,
refer to the Using Your
Telephone System section of
this User Manual.
This section will provide you with detailed information on how to use your LifeShield Home Security system and includes the
following information:
• Controls and functions
• Arming and disarming
• Bypassing Sensors
• Setting entry and exit delays
• Panic alarms
• Chimes
• User codes
• Suppress troubles
• Event logs
• Home Connect
• Notifications
• Weather updates
USING YOUR SECURITY SYSTEM
[www.LifeShield.com] [42]
Base Controls and Functions
i
This section provides descriptions and diagrams of each of the main LifeShield Home Security system components, along
with a listing of controls and functions.
Base Controls and Functions
The Base is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with each other
and with the Sensors in its coverage area. The Base also communicates with the Handset.
The Base provides your LifeShield Home Security system's broadband interface.
1. Handset Cradle – Handset charges while in the cradle
2. Charging LED – Illuminates amber when Handset is properly seated in the cradle for charging
3. Armed Status LED – Illuminates red when system is armed
4. Page Button – Activates audible tone on Handsets for locating
Figure 15. Base - Front View
The Base should be located
where you have a Modem/Router
for Internet connectivity.
The Base has a charging cradle
which can be used as an
alternative to the Handset
charging cradle.
The Base includes battery
backup for continued operation
during power outages.
Always ensure that your GCs are
plugged into an electrical wall
outlet that is not controlled by
a switch.
!
4
3
1
2
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[43]
Console Controls and Functions
Console Controls and Functions
The Console is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with each
other and with the Sensors in its coverage area.
It also provides controls for managing security and telephone functionality of the LifeShield Home Security system.
Figure 16. Console - Front View
1. Scroll Buttons (Up/Down) – Navigate menus, adjust volume, access recent calls
2. Armed/Alarm LED
3. CANCEL/OFF – Security Key: Disarm System/Cancel Alarm
4. STAY – Security Key: Arms system in Stay mode
5. AWAY – Security Key: Arms system in Away mode
6. PANIC – Security Key: Sends Panic Alarm
7. #– Telephone answering system access
8. *– Pressing * prior to redialing from recent call list adds a 1 for long distance
9. CHIME – Security Key: Turns door chimes on and off
10. INSTANT – Security Key: Arms system in Instant mode by pressing prior to STAY and AWAY keys
11. PAGE – Activates audible tone on Handsets for locating
12. MUTE – Mutes phone microphone
13. TALK/END – Initiates/ends calls and provides menu exit
14. Message LED – Indicates new message waiting
15. Soft Key – Changes functions based on menu navigation; active function shown on display above key;
Main Display Menu – PHNBK function retrieves phone book entries
16. Soft Key – Changes functions based on menu navigation; active function shown on display above key;
Main Display Menu – MENU function allows menu navigation
17. CONNCT – Provides access to Home Connect functionality
18. WEATHR – Provides access to retrieve weather forecasts
19. ALERTS – Provides access to retrieve Home Alerts
t
Place the Console in a location
that is convenient for you to arm
and disarm your system, such as
by your front door or garage door
entrance. For maximum wireless
coverage, place in a different
room than the Base or
Grid Extender, ideally on an
interior wall.
When one of the GCs, such as
the Base, is connected to a
phone line, the Console also
serves as a full-featured
speaker phone.
i
It is recommended that if you
have phone service all GCs,
including the Console, be
connected to a phone line to
create a backup or secondary
communication path to central
monitoring.
Moving the Console to a differ-
ent area or room of your home,
once the system is installed,
could disrupt your coverage. Al-
ways verify system operation
after such a move by faulting
each of your Sensors to verify
they are still within the coverage
area of one of the GCs.
!
14
1
15 16 17 18 19
2
3
4
5
6
13
12
11
10
9
7
8
USING YOUR SECURITY SYSTEM
[www.LifeShield.com] [44]
Grid Extender Controls and Functions
1. Mounting Tab – Tab for mounting to electrical wall plate (optional — refer to Supplemental Installation section)
2. Registration LED – Flashes rapidly during installation process to indicate it’s within range of other GCs
3. Registration Button
4. Phone Jack
5. Electrical Plug (Back)
6. Battery Compartment (Back)
t
Grid Extenders should be
located in a different room than
the Base or Console to extend
your home coverage, ideally on
an interior wall.
More than one Grid Extender
can be added to the system to
cover larger homes.
i
The Grid Extender includes
battery backup for continued
operation during power outages.
LifeShield recommends that all
GCs, including the Grid
Extender, be plugged into a
phone line to provide backup
communications to the Alarm
Monitoring Center.
Always ensure that your Grid
Extenders are plugged into an
electrical wall outlet that is not
controlled by a switch.
Moving the Grid Extender to a
different area or room of your
home, once the system is
installed, could disrupt your
coverage. Always verify system
operation after such a move by
tripping each of your Sensors to
verify they are still within the
coverage area of one of your
system’s GCs.
!
4
3
2
1
5
6
Grid Extender Controls and Functions
The Grid Extender is one of three Grid Controllers (GCs) — Base, Console and Grid Extender — that communicate with
each other and with the Sensors in its coverage area.
Figure 17. Grid Extender - Front View
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[45]
Handset Controls and Functions
Handset Controls and Functions
The Handset provides mobile control of your system around the home. The Handset is also a full-featured, Wi-Fi-friendly
digital cordless telephone.
You can charge the Handset using either the Charger or the Base.
Charger Controls and Functions
The Charger is used to charge the Handset. Place the Charger in a convenient location where AC power is available.
The Charging LED is illuminated amber when the Handset is properly seated in the cradle for charging.
i
For detailed information on
operating the Telephone System,
refer to the Using Your Telephone
System section.
You should charge the Handset
for at least 2 hours before
initial use.
!
Figure 18. Handset - Front View
1. Headset Jack
2. Soft Key – Changes functions based on menu navigation. Active function
shown on display above key. Main Display Menu – MENU function allows
menu navigation
3. SPKR – Activates speaker phone
4. #– Access to telephone answering system
5. CANCEL/OFF – Security Key: Disarm System/Cancel Alarm
6. STAY – Security Key: Arms system in Stay mode
7. AWAY – Security Key: Arms system in Away mode
8. PANIC – Security Key: Sends Panic Alarm
9. Panic Guard – Protects PANIC key from accidentally getting pressed
10. CHIME – Turns Chime on or off
11. INSTANT – Security Key: Arms system in Instant mode
12. *– Pressing * prior to redialing from recent call list adds a 1 for long distance
13. MUTE – Mutes call
14. Scroll Buttons (Up/Down) – Navigates menus, adjusts volume, accesses
recent calls
15. Message LED – Indicates new message waiting
16. TALK/END – Initiates/ends calls and provides menu exit
17. Soft Key – Changes functions based on menu navigation; active function
shown on display above key; Main Display Menu – PHNBK function retrieves
phone book entries
18. Handset Earpiece
1
18
17
2
3
5
4
6
7
8
16
15
9
11
12
10
14
13
Keychain Controls and Functions
USING YOUR SECURITY SYSTEM
[www.LifeShield.com] [46]
1. OFF – Security Key: Disarms system or cancels alarm
2. AWAY – Security Key: Arms system in Away mode
3. PANIC – Security Key: Simultaneously presses the AWAY and STAY keys
4. STAY – Security Key: Arms system in Stay mode
5. Status LED (See Below)
1
2
5
4
3
Keychain Remote Controls and Functions
The Keychain Remote allows you to communicate with your LifeShield Home Security system from outside your home with a range of approximately 15 feet
from any GC.
You can use the Keychain Remote to arm and disarm the system, and send Panic alarms to the Alarm Monitoring Center in case of an emergency.
Figure 19. Keychain Remote - Front View
Keychain Press Indicators
Press Stay or Away (ARM)
Audible Visual
1 beep Green blinks – system was successfully armed
3 beeps Red blinks – system is “Not Ready To Arm”
Press Off (DISARM)
Audible Visual
2 beeps Green blinks – system was successfully disarmed
5 beeps Red blinks followed by 2 beeps/Green blinks –
system was disarmed, but was disturbed in some
way prior to being disarmed
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[47]
Sensor Controls and Functions
Sensor Controls and Functions
The standard LifeShield Sensor can protect and monitor doors, windows and cabinets such as liquor, medicine and gun. Sensor
configuration is set on the Handset, Console or LifeShield.com.
Door Sensors Can be armed Stay, Away and Instant. Stay and Away arming provide an entry delay. (
Figure 20)
Window Sensors Can be armed Stay, Away and Instant. No entry delay is provided for Window Sensors.
(Figure 20)
Convenience Sensors Do not generate alarms; however, chimes and notifications can be set on www.LifeShield.com to notify
you when Convenience Sensors are opened.
(Figure 20)
Motion Sensors Honeywell 5894PI Motion Sensors can only be armed Away. Motion Sensors have a 30-second entry delay
when armed.
(Figure 21)
Smoke Sensors LifeShield Siren Detectors and Honeywell 5808W3 Smoke/Heat Detectors are always monitored once regis-
tered into your LifeShield system. Siren Detector monitors existing smoke and carbon monoxide detectors in your home.
(Fig-
ures 22A and 22B)
Glassbreak Sensors Honeywell 5853 Glassbreak Sensors can be armed Stay, Away and Instant. Glassbreak Sensors have no
entry delay when armed.
(Figure 23)
Sensors that monitor interior
points within your home, such as
a basement door or a door
leading to the garage, can be
configured to be monitored only
in the Away mode. This prevents
false alarms when the system is
armed in the Stay mode.
t
Figure 23. Glassbreak SensorFigure 22B. Smoke SensorFigure 21. Motion Sensor
Figure 20. LifeShield Sensor
Figure 22A. Siren Detector
Arm Modes
USING YOUR SECURITY SYSTEM
[www.LifeShield.com] [48]
There are 3 different modes in which you can arm your LifeShield Home Security system: Stay, Away, and Instant Stay.
(Refer to Table 1)
These are easily set on
the Handset, Console or LifeShield.com
(Refer to Figure 24)
Stay (Staying Home – Day Time)
• Stay is typically used when someone is staying home and you want certain Sensors to be ignored (i.e. Motion Sensors
and interior doors).
• Door, window and Glassbreak Sensors are factory default to be monitored.
• Exit and Entry Delay is provided to allow people time to leave and return.
Instant Stay (Staying Home – Night Time)
• Instant Stay is typically used in the evening when you are not expecting anyone to enter your home.
• No Exit or Entry Delay is provided so that when a Sensor is faulted, the system will alarm immediately.
Away (Leaving Home)
• Away is typically used when no one is staying home.
• All Sensors are monitored except Convenience Sensors. Motion Sensors are monitored in the Away mode.
• Exit Delay is provided allowing you to exit your home before the system is armed.
• Entry Delay is provided allowing you to disarm the system upon entry into your home.
• If you don’t leave your home after arming Away, the factory default setting reverts to armed Stay. This can be changed on
www.LifeShield.com, Settings tab, under System Settings.
Figure 24. Handset Arm Security Keys
INSTANT
STAY
AWAY
Arming Mode Exit Delay Entry Delay
Away YES YES
Stay YES YES
Instant Stay NO NO
Table 1: Arm Mode Summary
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[49]
Arming/Disarming Your System
i
Please refer to the Bypassing
Sensors section of this guide to
bypass a Sensor.
See Exit and Entry Delay Section
to enable or disable the audio
exit tones.
Arming from LifeShield.com is
immediate with no Exit Delay
(factory default). This can be
changed on
www.LifeShield.com.
The system can also be armed
and disarmed remotely by phone.
(Please refer to the Enable Remote
Access/Use Remote Access
section.)
Your system can be Armed or Disarmed from your Handset, Console, Keychain Remote, www.LifeShield.com, or from a web
enabled mobile device at www.LifeShield.com.
To arm your system, the system must read Ready to Arm. (If the system displays Not Ready to Arm, a
Sensor is open. You can return the system to Ready to Arm by closing all Sensors or Bypassing the open Sensor.
Arming Your System (Handset/Console)
The display will indicate that Exit Delay time is counting down until the system is armed. When arming in Away, an audio
beep will be heard as the time counts down. This audio tone is silent when arming Stay.
Disarming Your System (Handset/Console)
1. Press CANCEL/OFF
2. Enter your User Code
There is an Entry Delay upon entry to your home before the system will alarm, if the system was armed Stay or Away.
1. Press: STAY, or AWAY or INSTANT
2. Enter your User Code
3. The system is armed once the Exit Delay has expired
Arming Your System (LifeShield.com)
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Arm Stay, Arm Away or Arm Instant in the Arm Status panel
4. Click Enter
Figure 26. LifeShield - System Armed
Figure 25. LifeShield - System Arming Buttons
Note: No Exit Delay is provided when the system is armed from www.LifeShield.com (factory default). To change this
setting, go to www.LifeShield.com, Settings tab, Systems Setting, set Remote Arming Exit Delay to Yes.
Beware: Remote arming from
LifeShield.com or remote dial-in
may cause false alarms from
family members in the home that
are unaware the system has
been armed.
!
Arming/Disarming Your System
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[www.LifeShield.com] [50]
Disarming Your System (LifeShield.com)
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Disarm located in the Arm Status panel
4. Click Enter
Advanced Arming (LifeShield.com)
The system provides you with several advanced arming options, such as Auto Stay or One Touch Arming.
Auto Stay
Factory default for Auto Stay is Yes. If arming Away and a door Sensor does not open and close during the Exit Delay (you don’t leave the house), the system
will instead arm Stay and only Sensors defined for monitoring during arm Stay will be monitored (i.e., the Motion Sensor will be turned off). This prevents false
alarms as a result of you staying home.
If the Auto Stay is changed to No,the system will not require an exit during arming Away.
To change the Auto Stay selection (Figure 27):
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Settings tab, then System Settings
4. Click Edit
5. Change the Auto Stay selection to No
6. Click Continue
7. Click Submit Changes when requested
One Touch Arming
The system can be set so that your User Code is not needed when arming. To set this mode,
change the One Touch Arming selection to Yes
(Figure 27):
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Settings tab, then System Settings
4. Click Edit
5. Change the One Touch Arming selection to Yes
6. Click Continue
7. Click Submit Changes when requested Figure 27. LifeShield System Settings Screen -
Edit Auto Stay/One Touch Arming
Bypassing Sensors
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[51]
Bypassing a Sensor allows you to arm the system without monitoring or creating an alarm condition when a Sensor is opened or already open. The Sensor
remains bypassed only until the system is armed and disarmed and cannot be permanently bypassed. A Sensor can be bypassed on your Handset, Console
or LifeShield.com.
Bypassing an Open Sensor (Handset/Console)
If the system display reads Not Ready to Arm, a Sensor is open. You can restore the system to the Ready to Arm state by either bypassing the open Sensor
or closing the Sensor.
Bypass a Sensor by following these steps:
BACK BYPASS
Not Ready To Arm
Open:Sensor Name
Calls: 0 Msg:0
PHNBK MENU
Armed xxxx
Bypass On
Calls: 0 Msg:0
BACK SELECT
Bypass Sensors
All
Sensor Name
1. Press BYPASS
2. The Bypass Sensors screen appears with the list of
open Sensors
3. Scroll and select the Sensor(s) you would like to bypass.
Bypassing Closed Sensors (Handset/Console)
Prior to arming your system, you can bypass closed Sensors on the Handset or Console:
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code, press SELECT
4. Scroll to Bypass Sensors, press SELECT
5. Scroll to desired Sensor you would like to bypass, press SELECT
Bypassing an Open Sensor (LifeShield.com)
When a Sensor is opened, the Sensor Status window on the Security tab will indicate the name of the open Sensor.
To bypass a Sensor (Figure 28):
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Navigate to Security tab then to Sensor Status
4. Check the box next to the Sensor that indicates open
5. Click Bypass Sensors
Turning Off Sensor Bypassing (Handset/Console and LifeShield.com)
Sensor Bypass can only be deleted by arming and disarming your system.
Figure 28. LifeShield -
Sensor Status
Exit Delays
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Exit Delay is the time provided between giving the command to arm your system and Sensors being armed. This delay provides time to leave your home before
the system is armed. The factory default for Exit Delay is 1 minute.
Exit Delays can be set from 45 seconds to 4 minutes. You can change Exit Delays from your Handset, Console or www.LifeShield.com.
Editing Exit Delays (Handset/Console)
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code
4. Scroll to Exit Delay time, press SELECT
5. Scroll to the desired setting, press SELECT
Editing Exit Delays (LifeShield.com)
(Figure 29)
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Navigate to Settings tab, then to System Settings
4. Click Edit
5. Pull down desired Exit Delay time from menu
6. Click Continue
7. Click Submit Changes when presented
Figure 29. LifeShield - Edit System Settings
Entry Delays
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An Entry Delay gives you time to enter your home and disarm the system before the alarm sounds.
When the system is armed Stay or Away, the system beeps during Entry Delay. No Entry Delay is provided when armed Instant.
Entry Delays can be configured from 30 seconds to 4 minutes for each Sensor. There is no Entry Delay associated with window or Glassbreak Sensors.
The factory default setting is 30 seconds.
Editing Entry Delays (Handset/Console)
1. Select MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code
4. Scroll to Sensors, press SELECT
5. Select the desired Sensor that you want to change
6. Scroll to Entry Delay, press SELECT
7. Scroll to the desired setting, press SELECT
Editing Entry Delay (LifeShield.com)
(Figure 30)
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Navigate to Settings tab, then Sensors
4. Click Edit, adjacent to the desired Sensor
5. Pull down desired Entry Delay time from menu
6. Click Continue
7. Click Submit Changes when requested
Figure 30. LifeShield Edit Sensor Screen - Entry Delay
USING YOUR SECURITY SYSTEM
[www.LifeShield.com] [54]
Exit and Entry Delay Tones/Alarms
Exit and Entry Delay Tones will be generated based on the arming mode of your system as shown in Table 2.
Editing Exit and Entry Delay Tone (LifeShield.com)
Exit or Entry Delay tone on an individual GC can be changed
(Figure 31):
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Settings tab, then Grid Controllers and Handsets
4. Click Edit, adjacent to desired GC
5. Click Yes or No to enable or disable the tone
6. Click Continue
7. Click Submit when requested
Arm Mode Exit Tone Entry Tone
Stay No Yes
Instant Stay No Delay No Delay
Away Yes Yes
i
Messages will only be sent to the
Alarm Monitoring Center for alarm
monitoring subscribers when the
system is activated and an
alarm occurs.
Alarms
An Alarm Siren will sound when the following occurs:
• When the system is armed, a Sensor has been opened and the Entry delay (if applicable) has expired.
• A PANIC button has been pressed on the Handset, Console or Keychain Remote.
• A Siren Detector or Smoke Sensor detects a siren sound or smoke.
Alarm Notification Delay (Alarm Monitoring Subscribers Only)
When an Alarm Siren sounds, a message will be sent to the Alarm Monitoring Center after a delay of 30 seconds. This feature
minimizes false dispatch of the authorities to your home. If an alarm sounds accidentally, you can cancel the alarm during this
delay time by pressing CANCEL/OFF and entering your User Code.
If you do not subscribe to Alarm Monitoring Service or your service is not active, and your system is armed, your Handset and
Console display will indicate “No Dispatch.”
PHNBK MENU
ALARMED
Sensor Name
Calls: 0 Msg:0
Figure 31. LifeShield Edit Grid Controller and Handset Screen - Entry Delay Tone
Table 2: GC Exit and Entry Delay Tone Settings
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[55]
Panic Alarms
i
The Handset has a sliding cover
over the PANIC alarm key to
protect it from accidentally being
pressed. You must slide it down
before pressing PANIC.
For Alarm Monitoring subscribers,
the Alarm Monitoring Center will
not call to verify a PANIC alarm,
but will immediately call the au-
thorities and there may not be an
opportunity to cancel the dispatch.
A Panic Alarm is generated by pressing and holding the yellow PANIC key on the Handset and Console or pressing and
holding the STAY and AWAY key on the Keychain Remote, if these keys are enabled in your system.
For Personal Monitoring subscribers, the PANIC key will only generate a local alarm and there
will be no emergency dispatch. The description below, showing an option to choose between
PANIC police, PANIC medical or PANIC fire, only appears for Alarm Monitoring subscribers.
Generating a Panic Alarm (Handset/Console)
(Figure 32):
1. Press and hold PANIC for 2 seconds
2. Scroll to the desired agency, press SELECT
PANIC
Figure 32. Handset PANIC Key
BACK SELECT
Press 1: Police
Press 2: Medical
Press 3: Fire
BACK SELECT
ALARMED
Panic
Calls:0 Mgs:0
BACK SELECT
If an option is not selected within 5 seconds, an alarm will sound and a PANIC police message will be sent to the Alarm
Monitoring Center.
Cancelling a Panic Alarm (Handset/Console) (This may not stop dispatch)
:
1. Press CANCEL/OFF
2. Enter your User Code
Generating a Panic Alarm (Keychain Remote):
Press and hold AWAY and STAY at the same time.
Disarming
Enter Code
****
Panic Alarms
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[www.LifeShield.com] [56]
Enabling/Disabling PANIC Alarm Key for each Handset/Console (via Handset/Console)
:
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code
4. Scroll to Grid Controllers or Handsets, press SELECT
5. Scroll to the desired device, press SELECT
6. Scroll to Panic Enable, press SELECT
7. Scroll to Enabled or Not Enabled, press SELECT
Enabling/Disabling PANIC Alarm Key for each Keychain Remote (via Handset/Console)
:
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code
4. Scroll to Keychains, press SELECT
5. Scroll to the desired device, press SELECT
6. Scroll to Panic Enable, press SELECT
7. Scroll to Enabled or Not Enabled, press SELECT
Enabling/Disabling PANIC Alarm Key (via www.LifeShield.com)
(Figure 33):
1. Go to www.LifeShield.com
2. Enter your Username and Password
3. Click Settings tab
4. Navigate to Grid Controllers or Handsets
5. Click Edit, adjacent to desired Grid Controller
6. Click Yes or No to enable or disable PANIC
7. Click Continue
8. Click Submit when requested
Figure 33. LifeShield Grid Controller Screen -
Edit PANIC Enabled
Chime
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[57]
A Chime can be generated when the system is not armed and a Sensor is opened or closed. The Chime sound comes from speakers in the various GCs within your system.
Activating Chime (Handset/Console)
Chime generation can be turned off for all the Sensors at once on the Handset or Console.
The CHIME key is shown in Figure 34 on the Handset.
To activate or deactivate Chimes:
1. Press CHIME
2. Enter your User Code
Enabling/Disabling Sensor Chime (LifeShield.com)
Chime generation can be enabled or disabled for each Sensor (Figure 35):.
1. Go to www.LifeShield.com
2. Enter your User Name and Password
3. Click Settings tab
4. In the Sensors window, click Edit adjacent to desired Sensor
5. Click Yes or No to enable or disable the Chime
6. Click Continue
7. Click Submit when requested
Enabling/Disabling Grid Controller Chime (LifeShield.com)
You can control which Grid Controllers make the Chime sound when a Sensor
opens (Figure 36):
1. Go to www.LifeShield.com
2. Enter User Name and Password
3. Click Settings tab
4. Navigate to Grid Controllers or Handsets
5. Click Edit, adjacent to desired Grid Controller
6. Click Yes or No to enable or disable the Chime sound
7. Click Continue
8. Click Submit when requested
Figure 36. LifeShield Edit Grid Controllers Screen - Edit Chime Enabled
Figure 35. LifeShield Edit Sensors Screen - Edit Chime Enabled
CHIME
Figure 34. Chime Key
USING YOUR SECURITY SYSTEM
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User Codes
User Codes provide individuals (users) access to your LifeShield Home Security system. The system supports 8 User Codes,
including 1 Master Code and 7 Normal Codes.
Master Code
The system supports 1 Master Code created as part of the activation process.
Only the Master Code can change system settings, including creating, editing and deleting other User Codes. The Master
Code can only be changed with the Master Code or via LifeShield.com.
Normal User Codes
These are only used to arm and disarm the system. Normal User Codes cannot be used to access or change system settings.
Creating/Editing User Codes
User Codes can be created, edited and deleted from your Handset, Console and LifeShield.com.
Creating User Codes (Handset/Console)
To create User Codes from either the Handset or Console:
i
If you forget your Master Code,
contact Customer Support at
1-888-392-2044
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter Master Code
4. Scroll to Users
5. On <Add New>, press SELECT
6. The Edit Name screen appears
7. Edit User Name by pressing DELETE and type
new name using keypad, then press OK
8. Confirm added User, press OK
BACK SELECT
Users
<Add New>
Master User
DELETE OK
Edit Code
****
DELETE OK
Edit Name
User 2
User Codes
USING YOUR SECURITY SYSTEM [www.LifeShield.com]
[59]
Editing User Codes (Handset/Console)
To edit an existing User Code from either the Handset or Console:
1. Press MENU
2. Scroll to Security Setup, press SELECT
3. Enter your Master Code
4. Select Users
5. Scroll to desired User, press SELECT
BACK SELECT
Users
Master User
User 2
BACK SELECT
Edit Name
Edit Code
Delete
6. Scroll to the desired edit command, press SELECT
7. Upon completion press OK

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