LifeShield BSC1001 BSC1001 Base Unit User Manual 3 Quick Start Guide

LifeShield, Inc. BSC1001 Base Unit 3 Quick Start Guide

User Manual 3 Quick Start Guide

This guide will walk you through the set up of your LifeShield
security system step by step. You will find all the components
necessary for set up in either the Home Essential Kit or the
Home Essential Kit–Cellular Ready.
Base (Home Essential Kit only)
Cellular Gateway (Home Essential Kit –Cellular Ready only)
Console
Sensors
Keychain Remote
© 2011 LifeShield Inc. All rights reserved. LifeShield is a registered trademark of LifeShield Inc.
Quick Setup Guide
Start Here
CELLULAR GATEWAY
SENSOR CONSOLE
SENSOR
SENSOR
BASE
IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD.
Component Placement Suggestions:
The LifeShield home security system you are about to set up is wireless. To maximize wireless coverage, plan to place the
components throughout your home. Ideally, these components will be in different rooms on interior walls. A key consideration
is making sure that all Sensors are within approximately 30 feet of one or more of the main components.
NOW IS A GOOD TIME TO PLAN YOUR COMPONENT PLACEMENT
Internet
The Base connects the system to the Internet. Your Internet
connection is likely located where your Modem/Router is
placed. The Internet enables remote access to your system from
LifeShield.com. The Internet is also the primary communication
for reporting alarms to the alarm monitoring center.
Cellular Gateway
The Cellular Gateway automatically establishes a connection
between your LifeShield system and the monitoring center. The
best place to put this is on a high floor in your home since it’s
dependant on your local cellular network.
Communication Connections:
21
KEYCHAIN REMOTE SENSOR/MAGNET
SYSTEM COMPONENTS
Included with both
HOME ESSENTIAL KIT AND HOME ESSENTIAL KIT –CELLULAR READY
BASE
HOME ESSENTIAL KIT ONLY
CELLULAR GATEWAY
HOME ESSENTIAL KIT–
CELLULAR READY ONLY
CONSOLE
Locate Base near Modem/Router
Remove the table stand, by sliding downward
from the main body of the Base
Insert the LifeShield LS220 Rechargeable
Battery, observing correct polarity as shown
Insert the power adapter plug fully into the jack
on the back of the Base, then plug the power
adapter into the wall outlet
Connect the Ethernet cable between an available
port on your router and the back of the Base
4
C
B
For installation of the Home Essential Kit, follow the instructions on this page. After completing Steps 1 & 2, go to page 5.
IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD.
Locate Console near frequently used door,
ideally in different room than Base
Connect battery (match red/black polarity)
Connect power cord on back of Console
Route power cord up through channel
For table-top placement, snap stand into Console*
Plug power cord into wall outlet
A
A
B
B
C
C
D
D
E
E
F
3
FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU PURCHASED THE
HOME ESSENTIAL KIT
1
2
Connect Base
Connects your LifeShield system to the Internet
Connect Console
Controls security and telephone functions
C C
BF F
E E
D D
Console Back View
Table Stand Table Stand
B
E
D
(Optional)
Phone Cord
Base Back View
Power Adapter
Ethernet Cable
Modem/Router
Table Stand
Cellular Gateway
Back View
C
For installation of the Home Essential Kit–Cellular Ready, follow the instructions on this page. After completing steps 1 & 2, go to page 5.
Locate the Cellular Gateway, ideally on a
high floor in your home
Connect Battery (match red/black polarity)
Plug Cellular Gateway into wall outlet
Locate Console near frequently used door,
ideally in different room than Cellular Gateway
Connect battery (match red/black polarity)
Connect power cord on back of Console
Route power cord up through channel
For table-top placement, snap stand into Console*
Plug power cord into wall outlet
A
A
B
B
C
C
D
E
F
OPTIONAL: CONNECTING A PHONE CORD FROM THE BASE TO THE TELEPHONE WALL JACK
PROVIDES A BACKUP PATH FOR ALARM COMMUNICATIONS IF YOUR INTERNET CONNECTION
IS NOT FUNCTIONING. IF PHONE WALL JACK IS NOT AVAILABLE NEAR BASE LOCATION, YOU CAN
CONNECT A PHONE LINE TO THE CONSOLE.
*NOTE: FOR MOUNTING ON WALL, SEE USER MANUAL. *NOTE: FOR MOUNTING ON WALL, SEE USER MANUAL.
FOLLOW THE INSTRUCTIONS ON THIS PAGE IF YOU PURCHASED THE
HOME ESSENTIAL KIT–CELLULAR READY
1
2
Cellular Gateway
Establishes a connection between your LifeShield system and monitoring center.
Connect Console
Controls security and telephone functions
B
Console Back View
+
-
Battery Compartment Battery Compartment
Battery
Power Cord Power Cord
Closed Door
Open Door
Sensors and Magnets create security for doors and windows.
When a door or window is closed, the Sensor and Magnet must be within 3/4" of each other
As a door or window is opened, the Sensor and Magnet separate causing the Sensor to chime or alarm
Sensors
IMPORTANT: DO NOT ASSEMBLE ANY OF THE SENSOR PIECES UNTIL INSTRUCTED.
Sensor
Bracket Tape
Bracket
Magnet
Magnet Tape
Magnet Spacer
(optional use)
Bracket Spacer
(optional use)
SENSOR KIT CONTENTS
3/4" spacing
Sensor
Magnet
Select door or window that you want to monitor
With Bracket and Magnet in hand, select a location on the door or window for mounting*
A
B
A
*NOTE: WHEN POSSIBLE, PLACE THE BRACKET ON THE STATIONARY FRAME OF DOOR
OR WINDOW, AND PLACE THE MAGNET ON THE DOOR OR WINDOW ITSELF.
Bracket
Magnet Double-Hung Window
Door Mounting Window Mounting
3/4" spacing
Figure 1.
Level Orientation
Figure 2.
Angled Orientation
Figure 3.
Perpendicular Orientation
Bracket
Magnet
D
Figure 4.
Perpendicular Orientation
*NOTE: SPACERS IN BOTTOM TRAY MAY BE USED ON THE BRACKET OR MAGNET TO ADJUST ALIGNMENT.
C
Various orientations between the Bracket and Magnet may be used as long as 3/4"
distance is not exceeded.* See Example in Figures 1-4
Once you have determined the appropriate location and orientation for the Bracket
and Magnet, attach them with double-sided tape
C
D
Mount Bracket & Magnet
3a
B
5 6
3
For this step you will need your Console and Sensor:
Remove battery tab
Using Console:
Press MENU
Scroll to Security Setup, press SELECT
(Scroll Button found on right side of Console)
Enter default Master Code 1234
Scroll to Sensors, press SELECT
On <Add New>, press SELECT
Scroll to the type of Sensor (Open/Close) and press SELECT
Wait 5 seconds before clipping the Sensor into the Bracket. You will then have
30 seconds to complete the installation. The display shows the time remaining
Clip the Sensor into the Bracket. The Console will beep when
the system finds the Sensor. This may take a few seconds*
Press OK
Edit Sensor Name (Optional)
You may change the name now or at a later time.
To change the Sensor Name, press the DELETE key to remove the default name
Using the keys on your Console keypad, type in the desired name
• Press OK when complete
Sensor Placement: Scroll to Door or Window. Press OK
Alarm Type: Scroll to Stay & Away, Away Only, or Convenience. Press OK
Sensor Extension: Scroll to Sensor Only. Press OK
Testing your Sensor:
Test your Sensor by opening the door. Correct installation will generate a chime.
Otherwise, see troubleshooting in User Manual
Repeat Step G for additional Sensors
Place & Program Sensor
IMPORTANT: IF YOU HAVE CLIPPED THE SENSOR INTO THE BRACKET
PLEASE SEE “RESET INSTRUCTIONS” BELOW.
Activate Your System
4
A
B
C
H
D
E
F
G
J
K
I
A
Battery Tab
B
C
D
E
F
G
H
I
J
K
L
M
N
NOTE: IF YOU DO NOT SUBSCRIBE TO PHONE SERVICE, GO TO LIFESHIELD.COM
AND CLICK SETTINGS, THEN CLICK “EDIT” ON THE SYSTEM SETTINGS WINDOW.
CLICK “NO” NEXT TO “HOME PHONE LINE” FIELD, THEN CLICK “CONTINUE” AT
THE BOTTOM OF THE WINDOW.
NOTE: LOW BATTERIES MAY CAUSE A TROUBLE BEEP. TO CANCEL TROUBLE
BEEP AND ALLOW TIME FOR CHARGING, PRESS CANCEL/OFF KEY, THEN
PRESS OK ON DISPLAY.
C
Your system is now operational. If you subscribe to Alarm Monitoring Service, for the next
seven days it will be in a non-monitored “Practice” mode to allow you to become fully
acquainted with all of its features. For help, call Customer Support at 1-888-392-2044.
* NOTE: IF YOU DO NOT SUBSCRIBE TO ALARM
MONITORING SERVICE, STEPS J AND K DO NOT APPLY.
7
O
P
8
3b
A
Scroll
Buttons
Menu
B
C
Scroll
Buttons
Menu
D
*NOTE: IF THE SYSTEM DID NOT FIND THE SENSOR, REFER TO SENSOR
RESET INSTRUCTIONS, THEN REPEAT STEPS ABOVE.
Using PC:
Go to www.LifeShield.com
Enter User Name and Password
Click on “Get Activation Code” and a 6-digit code
will be provided
Using Console:
Press MENU
On Activate, press SELECT
Enter Activation Code and press SEND
Upon activation acceptance press OK
Enter Master Code (Select a new 4-digit
code used to access and control the system)
Re-enter Master Code to confirm
Now testing communication to Alarm Monitoring Center*
Upon completion press OK*
PHNBK MENU CONNCT WEATHR ALERTS
Ready To Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
PHNBK MENU CONNCT WEATHR ALERTS
Ready To Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
Emergency Contact Profile
Name: Joe Safety
Phone: 5552227777
Email: JoeSafety@lifeshield.com
Second Emergency Contact Profile
Name: Mary Safety
Phone: 5555555555
Monitoring Site Profile
Address 1: 770 Township Line Road
Address 2: Suite 350
City: Yardley
State: PA
Zip: 19067
County: Bucks
Township/Borough: Yardley
Monitoring Site Profile edit
help
EVERYDAY ARMING SCENARIOS:
Staying Home During the Day–
Stay Arming
Arm the system using the STAY key. A silent Exit Delay and an audible Entry Delay is provided.
STAY is typically used
when someone is staying home and you want certain Sensors to be ignored (i.e. Motion Sensors and interior doors).
ARM
1. Press STAY on your Console
2. Enter your User Code
3. System is armed when the Exit Delay has expired
Leaving Your Home–
Away Arming
Arm the system using the AWAY key. It will provide an audible Exit
Delay. The Exit Delay beep will increase in frequency during the last
10 seconds of arming. AWAY arming is best used when you are leaving
your home unoccupied.
ARM
1. Press AWAY on your Console
2. Enter your User Code
3. System is armed when the Exit Delay has expired
Using Your LifeShield Security System
Now that you have installed and activated your system, take the opportunity to learn how it can best fit your lifestyle.
We recommend that you try Arming, Disarming, Alarming and Panicking the system. For systems that are professionally
monitored this should be done during the “Practice” time.
PHNBK MENU CONNCT WEATHR ALERTS
Ready to Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
10
Scroll
Buttons
Menu
A
D
PHNBK MENU CONNCT WEATHR ALERTS
Ready To Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
For this install step you will need your Console:
Press MENU
Scroll to Security Setup, press SELECT
Enter Master Code
Scroll to Keychains, press SELECT
On <Add New>, press SELECT
Wait 5 seconds
Press all buttons on Keychain Remote at same time
Console display will indicate the Keychain Remote
is found and then added, press OK
On Master User, press SELECT
Scroll to Enable or Disable, press SELECT
(Makes Panic operable or inoperable on Keychain Remote)
A
B
C
D
E
F
G
H
G
I
J
If you have a phone wall jack near your Console, a phone cord can be added to each for additional phone backup.
Add Optional Phone Line Backup
9
Table Stand
Add Keychain Remote
ADDITIONAL CONSIDERATIONS
4OPTIONAL ACCESSORY: INCLUDED IN HOME KIT
REMOTE ARMING/DISARMING OF YOUR SYSTEM
There are many ways to remotely arm or disarm your system.
Keychain Remote - from the exterior of your home
LifeShield.com
- from a computer with broadband Internet access
Mobile LifeShield - from a mobile phone or PDA
Keychain Remote
Arm your system as you close the door behind you or disarm your system before you enter your home using
your Keychain Remote. It works from within 15 feet of your door, and does not require a User Code.
ARM
1. Press STAY or AWAY on Keychain Remote
2. The system will respond with a light blink and beep, letting you know
the system is armed
DISARM
1. Press OFF to disarm the system before entering
2. The system will respond with a light blink and beep, letting you know the system is disarmed
12
Staying Home for the Evening–
Instant Arming
Arm the system using the INSTANT key. No Exit or Entry Delay is
provided with Instant arming.
INSTANT STAY is typically used in the evening
when you are not expecting anyone to enter your home. Opening a door
when armed INSTANT will generate an alarm immediately.
ARM
1. Press INSTANT on your Console
2. Enter your User Code
DISARMING YOUR SYSTEM
DISARM
1. Press CANCEL/OFF on your Console
2. Enter your User Code
NOTE: TO CANCEL AN ALARM, FOLLOW THE ABOVE DISARM INSTRUCTIONS.
PANIC ALARM
For Alarm Monitoring subscribers, the Alarm Monitoring Center will
not call to verify a PANIC alarm, but will immediately call the authorities
and there may not be an opportunity to cancel the dispatch.
For Personal Monitoring subscribers, the PANIC key will only generate a
local alarm and there will be no emergency dispatch.
ALARM
1.
On the Console, press and hold PANIC for 2 seconds (if enabled)
2. Select Police, Medical or Fire (Alarm Monitoring
Subscribers Only: If no selection is made, Police will be default selection)
On the Keychain Remote, if PANIC is enabled, press STAY and AWAY
at the same time when near your home and the alarm will sound.
PHNBK MENU CONNCT
WEATHR
ALERTS
Ready to Arm
Thu 2/8 11:48a
Calls: 0 Msg:0
BACK CONNCT WEATHR ALERTS
Press 1: Police
Press 2: Medical
Press 3: Fire
SELECT
An alarm generated by pressing the PANIC
button on your LifeShield home security
system will send a message to the Alarm
Monitoring Center to contact the authorities
without making a call to you to verify alarm.
11
WARNING: WHEN ARMING REMOTELY, EITHER THROUGH
LIFESHIELD.COM
OR MOBILE LIFESHIELD, THE SYSTEM WILL ARM IMMEDIATELY WITH NO EXIT DELAY.
LifeShield.com Arming and Disarming
From a PC that has broadband Internet access you can go to
LifeShield.com
, anywhere and anytime,
and arm or disarm your system.
ARM
1. Login to
LifeShield.com
2. Enter User Name and Password
3. Click Arm Stay or Arm Away or Arm Inst Stay
4. Click Enter
DISARM
1. Click Enter
LifeShield Mobile Arming and Disarming
To arm or disarm, select Mobile LifeShield app on your mobile device and follow onscreen instructions.
FREQUENTLY ASKED QUESTIONS
30-Day Return Policy
This policy applies to purchases made directly from www.LifeShield.com only. Purchases made from a retailer or partner company must be returned to
the original seller, in accordance with the seller’s return policy. LifeShield will refund your purchase amount, minus original shipping charges, for returns
made within 30 days of the original date on your receipt. Contact LifeShield Customer Support at 1-888-392-2044 to receive a Return Merchandise
Authorization (RMA) number. Include the RMA number on the return package label. Return your item(s) in new condition (including all parts and
manuals) in the original packaging, along with a copy of your purchase receipt. Incomplete return shipments will not be eligible for refund. No returns
will be accepted without an RMA number.
Service Billing Policy
Service billing starts 30 days after your purchase, and continues automatically monthly after that. The first 30 days of service are free so that you can
try LifeShield’s products and services risk free. This coincides with LifeShield’s 30 day return policy that allows you to return your purchase within 30
days without obligation.
1. Do I have to purchase service with my LifeShield system? Yes. The LifeShield system will not operate without monitoring service. LifeShield offers
several service plans.
2. How do I cancel service? Service may be cancelled by calling LifeShield Support at 1-888-392-2044. Service may not be cancelled via email.
3. Is there an early termination fee if I cancel service? Your contract terms are set at the time of purchase, and vary from time to time. If your
purchase includes a contract term, that will be listed on your order receipt. If you purchase with a term contract, and cancel after the required
minimum term, there is no early termination fee. If you purchase with a term contract, and cancel during the required minimum term, there is an
early termination fee.
4. Is a telephone line required? No. The LifeShield system only requires a broadband connection. Telephone lines are optional. If you do not use
a telephone line, you must change a system setting in My LifeShield so the system does not expect normal telephone line signals. LifeShield
recommends a telephone line for the voice functionality of the Console and redundant backup communications to the monitoring center should
there be an interruption to your broadband connection.
5. What if I have VoIP? LifeShield is VoIP compatible. Your VoIP modem telephone line can plug into your LifeShield system.
6. What if I have DSL? LifeShield is DSL compatible. An Ethernet cable may be connected between your LifeShield system and your home router,
which in turn connects to your DSL modem. A telephone cord may then be connected between a telephone jack in your home and your LifeShield
system, so long as a DSL filter is installed into this connection. A DSL filter allows you to use the Console by preventing static from your DSL. NOTE:
If you have DSL, you should use a DSL filter on all of your home telephones to prevent this type of interference.
7. Is there interference with other RF products like my wireless network (Wi-Fi)? LifeShield uses advanced radio frequency technology to avoid
interference with other devices.
8. What if there is no telephone line near my broadband connection? The LifeShield system can be connected to the telephone line from the Base
or Console. Therefore, it is not required to have a telephone line near your broadband connection.
9. Are there special licenses needed to install a security system? No special licenses are required to install a system in your home. However, some
municipalities require a monitoring permit for police/fire dispatch. LifeShield can help you navigate the process.
10. How many Bases and Consoles can I have in my system? The system supports 1 Base and 4 Consoles.
11. How many sensors can I have in my system? The LifeShield system can support the use of up to 50 sensors of any type.
13 14
FOR HELP, CALL CUSTOMER SUPPORT AT
1-888-392-2044

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