MAESTRO WIRELESS E206XT 3G WiFi Router User Manual

MAESTRO WIRELESS HOLDINGS LIMITED 3G WiFi Router

User manual

 1   Maestro E200 Series     www.maestro-wireless.com        QUICK START GUIDE-M2M products E200 Series – Cellular / WAN / LAN / Wi-Fi RouterVersion 1.1
 2   Maestro E200 Series     www.maestro-wireless.com Copyright Copyright© 2015 Maestro Wireless Solutions Limited. All right reserved. This document is for  the  use  of  intended  recipients  only  and  the  contents  may  not  be  reproduced, redistributed, or copied in whole or in part for any purpose without Maestro prior express consent.  Note: This document is subject to change without notice This manual cover the following M2M products:  Maestro E205XT02  Maestro E205XT04  Maestro E206XT  DOCUMENT VERSION  DATE 1.0 Initial document release 26 Sep. 14 1.1 Added illustration   18 Mar. 15
 3   Maestro E200 Series     www.maestro-wireless.com              This manual is written without any warranty.  Maestro Wireless Solutions Ltd. reserves the right to modify or improve the product and its accessories which can also be withdrawn without prior notice.  Our  company  stresses  the  fact  that  the  performance  of the product and  its  accessories depends on the proper use conditions as well as the surrounding environment.  Maestro  Wireless  Solutions  Ltd.  assumes  no  liability  for  damage  incurred  directly  or indirectly from errors, omissions or discrepancies between the router and this manual.  This software, solution or application is provided on an "as is" basis. No warranty whether expressed  or  implied  is  given  by  Maestro  Wireless  Solutions  Ltd.  in  relation  to  this software, solution or application. User shall assume the entire risk of using or relying on this software, solution, and application.  In  no  event  will  Maestro  Wireless  Solutions  Ltd.  be  liable  for  any  loss  or  damage including without limitation, indirect or consequential loss, damage, or any loss, damage
 4   Maestro E200 Series     www.maestro-wireless.com whatsoever arising from loss of data or profit arising out of, or in connection with, the use of this router product. Every effort is made to keep the product and its software up and running smoothly. However, Maestro Wireless Solutions Ltd. takes no responsibility for, and will not be liable for, the product or its software being temporarily unavailable due to technical issues beyond our control.  The above terms and conditions are subject to change without prior notice. The present use of this product solution implies that the user approves and understands all the above terms and conditions.
 5   Maestro E200 Series     www.maestro-wireless.com  Table of Contents 2 SAFETY PRECAUTIONS ............................................................................................................ 7 2.1 GENERAL PRECAUTIONS ....................................................................................................................... 7 2.2 USING THE ROUTER IN VEHICLE .......................................................................................................... 7 3 PROTECTING YOUR ROUTER ................................................................................................ 7 4 OVERVIEW ................................................................................................................................... 8 4.1 SCOPE ...................................................................................................................................................... 8 4.2 TARGET AUDIENCE ................................................................................................................................ 8 5 PREREQUISITES ......................................................................................................................... 8 6 USER MANUAL CONVENTIONS .............................................................................................. 8 7 PRODUCT OVERVIEW ............................................................................................................ 10 7.1 E200 SERIES AT A GLANCE ................................................................................................................10 7.2 BUNDLE CONTENT ...............................................................................................................................10 8 PRODUCT FEATURES ............................................................................................................. 12 9 PHYSICAL DIMENSIONS AND LED ...................................................................................... 13 9.1 PHYSICAL DIMENSIONS .......................................................................................................................13 9.2 LED INDICATORS .................................................................................................................................14 9.3 ETHERNET PORT LED INDICATORS ..................................................................................................16 10 HARDWARE INSTALLATION ............................................................................................. 17 10.1 INSTALL THE SIM CARD ...................................................................................................................17 10.2 CONNECT THE CELLULAR (WWAN) ANTENNA(S) ....................................................................17 10.3 CONNECT THE LAN CABLE .............................................................................................................18 10.4 CONNECT THE POWER SUPPLY .......................................................................................................18 11 E205 BASIC CONFIGURATION .......................................................................................... 19 11.1 CONNECTING TO THE WEB INTERFACE .........................................................................................19 11.2 LAN CONFIGURATION ......................................................................................................................20 11.3 WAN CONFIGURATION ....................................................................................................................21 11.3.1 Manual .............................................................................................................................................. 21 11.3.2 Automatic ........................................................................................................................................ 22 11.3.3 PPPoE ................................................................................................................................................ 22 11.4 CELLULAR SETUP ..............................................................................................................................22 11.5 WIRELESS (WI-FI) ...........................................................................................................................23 12 E205 ADVANCED CONFIGURATION ................................................................................ 25 12.1 FLASHING FIRMWARE AND UPDATING YOUR DEVICE ..................................................................25 13 APPENDIX ................................................................................................................................ 27  13.1 DEFAULT SETTINGS ..........................................................................................................................27 13.2 RESET TO FACTORY DEFAULT SETTING .........................................................................................27 13.2.1 Using the web-based user interface .................................................................................... 27
 6   Maestro E200 Series     www.maestro-wireless.com 13.2.2 Using the reset button on the side of the router ............................................................ 29 13.3 LIST OF ACRONYMS ...........................................................................................................................30
 7   Maestro E200 Series     www.maestro-wireless.com 1 Safety Precautions 1.1 General precautions  The router generates radio frequency (RF) power. When using the router, care must be taken to ensure safety as well as compliance with all the regulations surrounding the use of RF equipment.  Do not use the router in aircraft, hospitals and petrol stations or in places where using GSM products or other RF equipment is prohibited.  Be sure that the router will not be interfering with nearby equipment such as pacemakers or medical equipment. The antenna of the router should be directed away from computers, office equipment, home appliance, etc.  Always keep the router at a minimally safe distance of 26.6cm or more from a human body.  Do not put the antenna inside metallic boxes or other containers 1.2  Using the router in vehicle  Check for any regulation or law authorizing the use of GSM equipment in vehicles in your country before installing the router.  Installation of the router should be done by qualified personnel. Consult your vehicle dealer for any possible interference concerns related to the use of the router.  Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended period. 1.3  Protecting your router To ensure error-free usage, please install and operate your router  with care and comply with the following:  Do not expose the router to extreme conditions such as high humidity/rain, high temperatures, direct sunlight, caustic/harsh chemicals, dust, or water.
 8   Maestro E200 Series     www.maestro-wireless.com  Do not try to disassemble or modify the router as there are no user serviceable parts inside and the warranty would be void in case of tampering.  Do not drop, hit or shake the router.  Do not use the router under extreme vibrating conditions.  Do not pull the power supply cable. Please attach or detach it by holding the connector after switching off the supply.  Install and connect the router in accordance to the instruction manual. Failure to do so will void the warranty. 2 Overview       2.1 Scope This document provides you all the information you need to set-up, configure and use the Maestro E200 Series router. 2.2 Target audience This document is intended for customers and integrators who understand basic telecommunications and information technology terminology and concepts. 3 Prerequisites Before continuing with the installation of your E200 Series router, make sure you have a computer equipped with the following:  A computer with an Ethernet port   A web browser such as Google Chrome, Mozilla Firefox, Apple Safari or Internet Explorer 4 User manual conventions The following symbols are used throughout the user manual:
 9   Mae  estro E200 S Th Th ThSeries  he followinghe followinghe following symbol ind symbol ind symbol pro dicates attendicates a warovides informntion must brning mation www.mbe paid maestro-wireless.com
 10   Maestro E200 Series     www.maestro-wireless.com 5 Product overview 5.1  E200 Series at a glance  Dual-band HSDPA (E205XT020), tri-band HSDPA (E205XT04), quad-band HSPA+ & dual-band EV-DO (E206XT)   GPRS/EDGE auto-fallback  LAN on RJ45 port  Switchable WAN/LAN on RJ45 port (E206XT only)  Built-in Wi-Fi with an external RP-SMA antenna connector  Automatic WAN / 3G failover  Built-in GPS supporting active antenna via an external SMA connector (E205XT02, E205XT04 only)  Built-in concurrent diversity/GPS antenna supporting active antenna via an external SMA connector (E206XT only)  External SMA antenna connectors for 3G  Two digital inputs/outputs  Six color LED’s for displaying for Wi-Fi and network activity, signal, power and alarm  Device management and configuration via a web GUI  DIN rail mountable 5.2 Bundle content  E200 Series router x 1  1m Ethernet cable 8P8C x 1  2G/3G/4G terminal antenna (Length> 20mm) SMA x 1  3.8 dBi, 2.4/5.1~5.9 GHz dipole antenna RP-SMA (M) hinged 90° x 1  Industrial grade 1.2 A power supply x 1  DIN clip x 1
 11   Maestro E200 Series     www.maestro-wireless.com If any of these items are missing or damaged, please contact Maestro Support immediately. The Maestro Support website can be found at: http://support.maestro-wireless.com/
 12   Maestro E200 Series     www.maestro-wireless.com 6 Product features With high-speed cellular (3G and beyond), WAN, LAN and Wi-Fi connectivity, the E200 is a  highly  versatile,  reliable  and  rugged  router  designed  for  mission-critical  enterprise applications requiring faultless connectivity. The E200 comes in two models; the cost-effective HSDPA ensures always- on connectivity for 2G migration or low-latency applications such as energy and sales & payment, while the HSPA+ penta-band  is ideal  for  deployment in  vertical  markets requiring high-speed data or global roaming, such as security and transportation. The E200 can be configured through an easy-to-use web interface; a configuration wizard will help the user set-up the router step-by-step and select their primary and redundancy network. Advanced configuration setting for functions such as VPN, IPsec, OpenVPN and Wi-Fi hotspot are also directly available through the web interface. Once configured, a set of 6 LED’s on the top of the aluminum alloy casing will help the  user  ensure  that  the device is operating correctly. Users can also remotely manage the router is also available through an HTTPS connection over the LAN or WAN.
 13   Maestro E200 Series     www.maestro-wireless.com 7 Physical dimensions and LED  7.1 Physical dimensions  E200 Series dimensions without connector Lenght  83.9mm Depth  60mm Height  25mm Weight  90g
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 17   Maestro E200 Series     www.maestro-wireless.com 8 Hardware installation  8.1   Install the SIM card SIM card(s) should be inserted into the SIM tray as illustrated in the image below. SIM card contact should be face up.   8.2   Connect the Cellular (WWAN) Antenna(s)   Connect the cellular antenna to the “Cellular” connector (SMA Female) on the unit. If the unit is equipped with a secondary cellular antenna connector “Div.”, it is highly recommended to connect an additional antenna to this connector for diversification. Dual antennas will provide improved signal strength thus better performance.  Note: For most applications, the antenna(s) included with the unit will provide suitable reception, but some circumstances/environments may require a higher quality antenna or one mounted in a different location. If this is the case, Maestro has many antenna options to chose from, please contact us or visit maestro-wireless.com.
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 21   Maestro E200 Series     www.maestro-wireless.com These addresses are part of the designated private address range for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes here and click. The LAN TCP/IP Setup settings are  IPv4 Address: This is the LAN IP address of the modem router.  IPv4 Netmask: This is the LAN subnet mask of the modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or modem router. Advanced LAN configuration parameters could be found under Network/Interfaces, under LAN parameters click Edit > Advanced Settings. 9.3   WAN configuration By default the WAN is in automatic mode, you can also set it to Manual or PPPoE  9.3.1 Manual    IPv4 Address: The IP address to assign to the selected WAN interface.  IPv4 Netmask: The Subnet mask of the IP address above.  IPv4 Gateway: The gateway to assign this WAN interface.  DNS server: The DNS server for the WAN interface.
 22   Maestro E200 Series     www.maestro-wireless.com 9.3.2 Automatic The WAN will be setup automatically. 9.3.3  PPPoE (Point-to-Point Protocol over Ethernet) Acquire IP Address automatically from your Provider using the PPPoE protocol.   Many DSL providers use PPPoE. To acquire an IP Address from the PPPoE server, a username and password are required. Ask your Provider for your username and password if you don’t know them. Advanced WAN configuration parameters could be found under Network/Interfaces, under WAN parameters click Edit > Advanced Settings.  9.4  Cellular Setup  You can enter the cellular settings like APN, SIM PIN for security, Username and Password corresponding to your cellular connection (SIM Card), which you will receive from your Cellular Operator.   APN: Access Point Name, enter the access point name provided by your network operator  PIN: If required please enter your SIM card’s PIN code   Username and Password: If required enter login credentials provided by your network operator
 23   Maestro E200 Series     www.maestro-wireless.com Advanced cellular configuration parameters could be found under Network/Interfaces, under 3G parameters click Edit > Advanced Settings.  9.5   Wireless (Wi-Fi)  By default, the Wi-Fi is in Access Point mode:   Default SSID: Maestro E200  Default Password: W1rele$$ The E200 Wi-Fi can be configured either as  An Access Point, in which case, the Wi-Fi acts as a LAN or   As a Wi-Fi Client in which case, the E200 connects to an external Wi-Fi source which will be the source of Internet or WAN for the E200. Default security settings used are WPA-PSK, WPA2-PSK Mixed Mode. You can choose your encryption and change your password accordingly. Bring up on boot tick box in Wireless section by default is enabled. Ticking the box will enable the Wi-Fi (Wireless) interface every time the Router Reboots.
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 25   Maestro E200 Series     www.maestro-wireless.com 10 E205 advanced configuration 10.1   Flashing  firmware  and updating your device E200 Series can be updated through the web interface. Go to System/Back-up / Flash Firmware.   Under Flash new firmware image, click on Choose File and locate the .bin file on your computer.   Once the file located on the computer click Flash image…
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 28   Maestro E200 Series     www.maestro-wireless.com Open a browser window and navigate to the IP address of the router (default address is http://192.168.1.1). Login to the  router using 
root as the User Name and admin as the password.  Click the System item from the top menu bar, then Backup / Flash Firmware and then under Flash operations select the Actions tabs. Under the Actions tabs, click the Perform reset button. The router asks you to confirm that you wish
to reset all changes. Click OK to continue. The router will erase the configuration partition and reboot.
 29   Maestro E200 Series     www.maestro-wireless.com  11.2.2  Using the reset button on the side of the router Use a pin to push the Reset button on the device for XX seconds. The router will restore the factory default settings and reboot. When you have reset your E200 Series router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1 with username admin or root and password admin.
 30   Maestro E200 Series     www.maestro-wireless.com 11.3  List of acronyms Acronym  Expansion / Meaning 2G  2nd Generation 3G  3rd Generation ADSL  Asymmetric digital subscriber line, ADSL is a type of DSL broadband communications technology used for connecting to the Internet AES  Advanced Encryption Standard AP Client  Access Point Client CSQ    DHCP  Dynamic Host Configuration Protocol (DHCP) is a standardized networking protocol used on Internet Protocol (IP) networks for dynamically distributing network configuration parameters, such as IP addresses for interfaces and services.DIN  DIN connector is an electrical connector that was originally standardized by the Deutsches Institut für Normung (DIN) DMZ  In computer security, a DMZ or Demilitarized Zone is a physical or logical sub network that contains and exposes an organization's external-facing services to a larger and un-trusted network, usually the Internet. DNS  Domain Name System (DNS) is a hierarchical distributed naming system for computers, services, or any resource connected to the Internet or a private networkDynDNS, DDNS  Dynamic DNS (DDNS) is a method of automatically updating a name server in the Domain Name System (DNS), often in real time, with the active DNS configuration of its configured hostnames, addresses or other information. EDGE  Enhanced Data rates for GSM Evolution (EDGE) is a digital mobile phone technology that allows improved data transmission rates as a backward-compatible extension of GSM. GPRS  General packet radio service (GPRS) is a packet oriented mobile data service on the 2G and 3G cellular communication system's global system for mobile communications GSM  Global system for mobile communications HT Physical mode  High Throughput Physical Mode ICMP  Internet Control Message Protocol (ICMP) is one of the main protocols of the Internet Protocol Suite. It is used by network devices, like routers, to send error messages IGMP  Internet Group Management Protocol is a communications protocol used by hosts and adjacent routers on IP networks to establish multicast group memberships IP Sec  Internet Protocol Security is a protocol suite for securing Internet Protocol (IP) communications by authenticating and encrypting each IP packet of a communication session ISP  Internet service provider L2TP  Layer 2 Tunneling Protocol is a tunneling protocol used to support virtual private networks LAN  Local Area Network Acronym  Expansion / Meaning LLTD  Link Layer Topology Discovery is a proprietary Link Layer protocol for network topology discovery and quality of service diagnostics M2M  Machine to machine MAC address  Media access control address is a unique identifier assigned to network interfaces for communications on the physical network segment MTU  Maximum transmission unit of a communications protocol of a layer is the size (in
 31   Maestro E200 Series     www.maestro-wireless.com    bytes) of the largest protocol data unit that the layer can pass onwards NAT  Network address translation is a methodology of modifying network address information in Internet Protocol (IP) datagram packet headers while they are in transit across a traffic routing device for the purpose of remapping one IP address space into another. NTP  Network Time Protocol is a networking protocol for clock synchronization between computer systems over packet-switched, variable-latency data networks PPPoE  Point-to-Point Protocol over Ethernet PPTP  Point-to-Point Tunneling Protocol PSK  Pre-shared key QoS  Quality of Service RF  Radio Frequency Rx  Reception SIM  Subscriber identity module SMA  SMA (Sub Miniature version A) connectors are semi-precision coaxial RF connectors SMS  Short Message Service SPI  Serial Peripheral Interface SSID  Service set identification TCP  Transmission Control Protocol  TKIP  Transmission Control Protocol  Tx  Transmission UDP  User Datagram Protocol  UPnP  Universal Plug and Play VPN  Virtual private network WAN  Wide Area network WCDMA  Wideband Code Division Multiple Access WDS  Wireless distribution system  WEP  Wired Equivalent Privacy, is a wireless network security standard Wi-Fi  Local area wireless technology that allows an electronic device to exchange data or connect to the internet using 2.4 GHz UHF and 5 GHz SHF radio waves WPA  Wi-Fi Protected Access  WPA2  Wi-Fi Protected Access II
 32   Maestro E200 Series     www.maestro-wireless.com 11.4   Support   There are several resources available to you for support and troubleshooting of your Maestro product or for resolving configuration difficulties at Maestro’s support website, http://support.maestro-wireless.com/knowledgebase.php. Try these troubleshooting steps to eliminate your problem. After working through these steps and if your problem is not solved, please send a ticket to Maestro support team.  Fill out an Online Support Request via: http://support.maestro-wireless.com/index.php?a=add. You will need to create a user account if one is not already set up.  When submitting a support request, please include a copy of the System Log file from the unit’s and the configuration files. This will greatly improve the quality of the initial response you receive. Without this file, it is often very difficult for the support team to provide accurate answers to your queries.  To create a copy of the system login on your router and go to Status > System Log.   Select the entire log, copy it and paste it on a new document file . To generate an archive of your configuration go to System > Backup / Flash Firmware, under the Actions tabs click on Generate archive.
 33   Maestro E200 Series     www.maestro-wireless.com An archive file “backup-Maestro-201x-xx-xx.tar.gz will be downloaded on your default download folder, please attached the file while filling the support request online.

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