Microsoft NEM-2 GSM850/1900 Cellular Telephone User Manual 3300 Music Phone
Microsoft Mobile Oy GSM850/1900 Cellular Telephone 3300 Music Phone
Contents
- 1. Manual part 1
 - 2. Manual Part 2
 - 3. Manual part 2
 - 4. Manual part 3
 - 5. Manual part 4
 
Manual Part 2

[ 93 ]
12 Music (Menu 6)
You can listen to music or to the FM stereo radio with 
your phone. You can also record music from the radio 
or an external music source. You can record or transfer music files of up 
to 2 hours of near CD-quality music to a 64 MB memory card.
Note: Your phone must be switched on to use this 
function. Do not switch the phone on when wireless phone 
use is prohibited or when it may cause interference or 
danger.
Transferring music files from a PC:  See Nokia Audio Manager.
Using the Music key: You can quickly turn on and off, and switch 
between the music functions with the special Music key on the top of the 
phone. Press   to select Music player, Radio or Music off.
• A quick press of the music key switches between the Music player, 
Radio, and Music off. 
• A long press of the music key selects and starts the selected music 
function.
Music player
With the Music player you can listen to the music tracks stored on the 
memory card in your phone. 
You can listen to music using the internal loudspeaker, or the headset 
HDS-3H (stereo) or HDB-4 (mono).
Warning: When using a headset, your ability to hear 
outside sounds is reduced. DO NOT USE A HEADSET 
WHERE IT CAN ENDANGER YOUR SAFETY.

[ 94 ]
12 To turn on the Music player, press Menu, and select Music and Music 
player. Details of the first track on the track list are shown. 
Note: You must have a memory card containing audio files 
inserted in the phone to use the Music player.
When the Music player is on, press Options and select:
•Play to play the current track on the track list, or Stop to stop the 
playback.
•Track list to view and modify the track list. See Track list.
•Play options: Select Random to play the tracks on the track list in 
random order. Select Continuous to play the current track or the 
whole track list through repeatedly.
•Music downloads to connect to the WAP address attached to the 
current track. This function is only available when a WAP address is 
attached to the current track.
•Memory status to check the amount of free and used memory on the 
memory card.
Tip: When the phone is in standby mode and the Music 
player is active in the background, you can control the player 
by simultaneously pressing the Music key and the 
appropriate function on the 4-way scroll key.
To adjust the volume level, use the Volume key on the top of the phone.
Warning: Listening to music at a high volume may 
damage your hearing.
Listening to music
To rewind the current track, press and hold  .
To fast forward the current track, press and hold  .
To skip to the next or previous track on the track list, quickly press   or 
, respectively.

[ 95 ]
12
Tip: In standby mode, you can skip to the next or previous 
track by simultaneously pressing the Music key and   or  , 
respectively.
To select a track from the track list, press Options and select Track list. 
Scroll to the track you want, press Options and select Play.
To stop the playback, press  . 
To listen to music using the loudspeaker (or headset), press Options and 
select Loudspeaker (or Headset).
Tip: When using the headset HDB-4 and HDS-3H, press the 
headset key quickly to skip to the next track on the track list. 
Press and hold the headset key to turn off the Music player.
You can make a call or answer an incoming call while listening to music. 
During a call, the playback is stopped.
Track list
You can view and play the music tracks on the track list. You can also add 
tracks to the track list, change the playback order of tracks, rename tracks 
and delete tracks from the track list.
When the Music player is on, press Options and select Track list.
Scroll to the desired track. Press Options and the following options are 
available:
•Play to play the selected track.
•Add track to add a track to the track list. The Gallery folder list is 
shown. Select a folder to open it and scroll to the track you want to 
add. Press Options and select Add to track list.
•Move track within track list to change the location of the selected 
track on the track list. Scroll to the new location and press Select.
•Rename to edit the track title and artist name of the selected track. 
Key in the new track title and press OK. Key in the new artist name 
and press OK.
•Remove track to delete the track from the track list.

[ 96 ]
12 Radio
To listen to the radio on your phone connect the headset HDS-3 (stereo) 
or HDB-4 (mono) to the phone. The headset cable functions as the 
antenna of the radio, so let it hang freely.
To adjust the volume level, use the Volume key on the top of the phone.
Warning: Listening to music at a high volume may 
damage your hearing.
Note that the quality of the radio broadcast depends on the radio station’s 
coverage in that particular area.
1To turn on the radio, press Menu, and select Music and Radio. On the 
display are
• Station (Will Menu change to localize Channel to Station?????) 
location number and the name of the radio station.
• Frequency of the radio station.
Tip: To quickly turn on the radio, press the Music key on the 
top of the phone and select Radio.
2If you have already saved radio stations, you can scroll to the station 
you would like to listen to, or select a radio station location 1 to 20 
by pressing the corresponding number key.
Tip: When using the headset HDB-4 and HDS-3, press the 
headset key to scroll to the desired saved radio station. 
When the phone is in standby mode and the radio is on in the 
background, you can scroll to the next or previously saved 
radio station by pressing   or  , respectively.
3When the radio is on, press Options and select Switch off to turn off 
the radio.
Tip: To quickly turn off the radio, press and hold  . 

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12
Tune a radio station
When the radio is on, press and hold   or   to start the station search. 
Searching stops when a station is found. To save the station, press 
Options, and select Save station. Key in the name of the station and press 
OK. Select the location where you want to save the station.
Tip: To quickly save the station in a location 1 to 20, press 
and hold the corresponding number key, then key in the 
name of the station and press OK.
Use the radio
When the radio is on, press Options and select:
•Turn off to turn off the radio.
•Save station to save the radio station you have found. Key in the name 
of the station and press OK. Select the location where you want to 
save the station. Up to 20 radio stations can be saved.
•Automatic tuning. Briefly press either   or   on the scroll key to 
start the station search upwards or downwards. The search stops 
when a station has been found, press OK. To save the station, see Save 
station above.
•Manual tuning. Briefly press either   or   on the scroll key to move 
the station search 0.1 MHz upwards or downwards or press and hold 
down the key to quickly search upwards or downwards for a station. 
To save the station you have found, press OK and see Save station 
above.
 To quickly select Manual tuning, press   when in the Radio menu.
•Set frequency. If you know the frequency of the radio station you 
would like to listen to (between 87.5 MHz and 108.0 MHz), key it in 
and press OK. To save the station, see Save station above.
 To quickly select Set frequency, press   when in the Radio menu. 
•Delete station. To delete a saved station, scroll to it, press Delete, and 
OK.

[ 98 ]
12 •Rename. Key in a new name for the saved station and press OK.
•Loudspeaker (or Headset) to listen to the radio using the loudspeaker 
(or headset). Keep the headset connected to the phone. The lead of 
the headset functions as the antenna of the radio.
•Mono output (or Stereo output) to listen to the radio in mono (or in 
stereo).
You can normally make a call or answer an incoming call while listening 
to the radio. The volume of the radio is muted. When you end the call, the 
radio will automatically be turned on.
When an application using a GPRS or HSCSD connection is sending or 
receiving data, it may interfere with the radio.
Recorder
You can record music directly from the radio in your phone, or you can 
connect your phone to a compatible external audio source, for example, 
a CD-player and record your favorite music. Your recordings are saved to 
the memory card in your phone.
Note: Do not use this feature illegally! Music can be 
protected by copyright. The recording of such music and 
transferring of music files is permitted for your personal 
use only. It is illegal to copy such music tracks for the 
purpose of selling or distributing them.
To turn on the Recorder, press Menu, and select Music and Recorder.
Record
To record from the radio, turn on the radio, press Menu and select Music 
and Recorder. To start recording, select Record.
To record from external audio equipment, connect the source device to 
the line-in connector of the phone using the ADE-2 audio cable. 
When Device connected - start recording? is displayed:
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12
• Press Yes to start recording.
• Press No to just listen to the music played by the connected device. 
You can start recording by selecting Recorder and Record from the 
Music menu.
To stop recording, press Stop. To save the recording, press Yes when a 
confirmation note is displayed. To delete the recording, press No.
• If you select to save the recording, key in the track title and press OK. 
Key in the artist name and press OK.
You cannot make phone calls while recording. To make a call, first cancel 
the recording.
If you receive a phone call while recording music, the recording continues 
unless you answer the phone. If you answer the phone, the recording is 
stopped and you can choose to save or dismiss the interrupted recording.
Recording list
To view a list of your recordings, select Recording list.
While the recording list is displayed, you can press Options and select
•Play to play the selected recording.
•Delete to delete the selected recording.
•Rename to change the track title and artist name of the selected 
recording.
Music settings
You can select a preset sound style of the music tracks you play to 
automatically set equalizer settings, or define your own sound style with 
customized equalizer settings. You can also adjust the balance, and turn 
the loudness and stereo widening effects on and off. This may enhance 
playback quality and audibility. You can also reset the music settings to 
their default values.
The music settings apply to the Music player and the radio. During 
recording, the equalizer and balance settings, and the loudness and stereo 
widening effects are turned off.

[ 100 ]
12 To access the music settings, press Menu, and select Settings and Music 
settings.
To select a preset sound style with automatic equalizer settings or define 
your own sound style with customized settings, select Equalizer.
• To select a preset sound style, scroll to the style you want and press 
OK. The available preset sound styles are Normal, Rock, Pop and R’n’B.
• To define your own equalizer settings, select My set. Select the 
frequency slider bar to adjust with   and  . Adjust the position of 
the slider with   and  . Press OK to save the settings.
To adjust the balance, select Balance. Move the slider to the left or right 
by pressing   or  , respectively. Press Select to save the balance setting.
To turn the loudness effect on or off, select Loudness and then On or Off.
To turn the stereo widening effect on or off, select Stereo widening and 
then On or Off.
To reset the music settings to their default values, select Restore default 
music settings.
Nokia Audio Manager
With Nokia Audio Manager, you can select digital music tracks on a 
compatible PC and transfer them to a memory card in your phone. The 
Nokia Audio Manager software also allows you to create M3U playlists on 
the PC, with references to either MP3 tracks or tracks saved from CDs. 
In order for the PC to access the memory card in the phone, you must 
connect your phone to the PC using the supplied DKU-2 USB data cable. 
See Data cables. The contents of the memory card can be then be 
displayed in the Mobile Device area of the Music Studio window of the 
Nokia Audio Manager. The music tracks on the playlists can be, for 
example, transferred from your CDs.
When using Nokia Audio Manager, you only need to connect your phone 
to the PC; everything else is done on the PC.

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12
Note: Do not use this feature illegally! Music can be 
protected by copyright. The recording of such music and 
transferring of music files is permitted for your personal 
use only. It is illegal to copy such music tracks for the 
purpose of selling or distributing them.
System requirements
To install and use Nokia Audio Manager, you need the following:
• An Intel compatible PC running Windows 98, Windows ME, Windows 
2000 or Windows XP operating system.
Note that the software is not supported on a PC which has had its 
system upgraded from Windows 95 or 3.1 to Windows 98.
• Pentium MMC 266 MHz CPU (Pentium 300 MHz recommended), 
• At least 35 MB of free disc space. Additional space for music tracks,
• Minimum of 48 MB memory space recommended, 64 MB suggested 
for Windows 2000,
• Display with 800 x 600 pixels and more than 65536 colors, High Color 
setting,
• Browser that is version 4.0 or higher of either Microsoft Internet 
Explorer or Netscape Navigator,
• USB port,
• CD ROM drive.
Installing Nokia Audio Manager
Note: Do not connect the USB cable to your PC before you 
have installed the Nokia Audio Manager PC software from 
the CD-ROM in the sales package.
1Start Windows.
2Insert the CD-ROM supplied in the sales package in the CD-ROM drive 
of your PC.
3If the CD-ROM does not launch itself automatically, open Windows 

[ 102 ]
12 Explorer and select the CD-ROM drive where you inserted the CD-
ROM. Right-click the Nokia Audio Manager icon and select Autorun.
4Follow the installation instructions that appear on the display of the 
computer to successfully complete the installation.
5When the installation is complete, Nokia Audio Manager folder is 
added to your Program files.
Note: You must restart the computer after installation of 
the Nokia Audio Manager software.
Saving CD tracks with Nokia Audio Manager
1On the PC, open Nokia Audio Manager.
2Insert a music CD in the CD drive of your PC and click on the CD Player 
tab. By default, all track information should be displayed. If not, click 
on the Load CD button.
3To save tracks, select the tracks and click on the Save tracks button.
Note: Do not remove the CD until the save operation is 
complete. A progress bar will indicate approximately how 
long it will take to save the tracks.
4To transfer the saved tracks to the Music Studio, click the + Add 
button, select the required track(s) and click Open.
5You can now transfer the tracks in the Music Studio to the memory 
card in your phone.
Transferring music files to your phone
1Save the tracks and playlists in the Music Studio of the Nokia Audio 
Manager. See the previous section or the Audio Manager Help for 
further instructions.
Note: Check that the PC and phone are connected with 
the supplied USB cable.
1On the PC, open Nokia Audio Manager.
2Click on the Nokia N-Gage game deck icon in the mobile device area 
[ 103 ]
12
of the Music Studio.
3Select the tracks or playlists that you want to transfer to your phone: 
highlight the desired tracks or playlists by clicking on them.
4Click Transfer to device.
If you selected more music than can fit on the phone memory, you get an 
error message. Deselect some of your selected music tracks until the 
selection fits.
Other features
Music track types supported
The Nokia Audio Manager supports MP3 music tracks and M3U playlists. 
Playlists can be created in the Music Studio. When a playlist is selected 
for transfer to the phone, only the tracks named in the playlist are 
transferred. Tracks created by the CD Player have a file extension .AAC. 
These files can be played on the PC by the Nokia Audio Manager and 
transferred to the phone.
Editing fields in tracks on the PC
When tracks or playlists are displayed in the Music Studio, it is possible to 
edit track and artist information. See the Nokia Audio Manager help for 
further details.
Transfer music files  
using Windows Explorer
After you have installed the Nokia Audio manager, it is possible to use 
Windows Explorer to transfer MP3 or .AAC music tracks to your phone.
MP3 files
1Connect your PC and your phone with the supplied USB cable.
Data enhancement connected is displayed on your phone.

[ 104 ]
12 2Open Windows Explorer and display Local disk (D:). Drive D is created 
when you first connect your phone and PC with the USB cable. Three 
folders are shown: music, playlist, and recordings. Click on the folders 
to display a window that shows the contents of the folder on the 
phone’s memory card.
3Open a second instance of Windows Explorer and display the contents 
of the folder on your PC where you have MP3 files stored.  
[ 105 ]
12
4Select the MP3 files on your PC that you wish to transfer to the 
phone. Drag and drop the files from the second window into the first 
window and place in the music folder. The files are transferred to the 
phone and can be played by the Music player.
If you selected more music than can fit on the phone memory, you get 
an error note. Deselect some of your selected music tracks until the 
selection fits.
5Disconnect the USB cable by double-clicking the green arrow on the 
taskbar at the bottom of your PC screen. A window pops up that 
shows Unplug or Eject Hardware. Click on USB Device in the 
Hardware devices window. A popup window shows Stop a Hardware 
device. Highlight USB device and click OK. The popup window Safe to 
Remove Hardware is shown with the message “The ‘USB Device’ 
device can now be safely removed from the system. Click OK. 
ACC files
Your phone also supports advanced audio coding (ACC) files. These are 
recorded from a CD player, the FM radio in your phone, or other external 
music devices.
1Connect the ADE-2 recording cable to your phone and to the external 
music device, such as a CD-Player. 
Your phone displays Device connected, start recording?
2Select the track from the CD player that you want to record. If you are 
using a CD player on your PC, select the track from a list on the CD 
player on your desktop. 
3Begin playing the selected track and select Yes on your phone display 
to start recording. Begin the play and record at the same time to make 
sure you record the song from the beginning.
Recording via audio cable is shown on your phone’s display. Press Stop 
when the song ends on the CD player. 
4The phone display shows Recorder stopped and then Save and Discard. 
Select Save. Then enter the Track name: and press OK. Enter the Artist: 
[ 106 ]
12 name and press OK. Saving recording and Recording saved are 
displayed. You can then see the track name and artist in the 
Recording list on the phone display.
5Select Options to Play, Delete, or Rename.
6To record another song from the CD player, select Back twice to return 
to the Record option. Repeat steps 3, 4, and 5.
Record from a radio
1Connect the ADE-2 recording cable to the headphone connector on 
the radio and to your phone. Repeat steps 3, 4, and 5 from ACC files 
steps. 
2To name the recording go to Menu and scroll to Music and select. 
Select Recorder, then Recording list. The recording is saved and shown 
as Track list - Artist. 
3Select Options, then scroll to and select Rename. In the New name: 
window, press Clear until the window is empty. Then enter the name 
and artist and press OK. The phone displays File renamed, and the new 
name appears in Recording list.
Record from the FM radio in your phone
You can record music from the FM radio in your phone while listening 
with the headset or with the Loudspeaker.  
1Go to Menu, scroll to and select Music.  Scroll to Recorder, and select 
Record.  
2Repeat steps 3, 4, and 5 from ACC files steps.
3Rename the recording by repeating steps 2 and 3 in Record from a 
radio.
Create a playlist

[ 107 ]
13 Organizer (Menu 8)
Alarm clock
The alarm clock uses the time format (24-hour or am/pm) set for the 
clock. The alarm clock works even when the phone is switched off.
Press Menu, and select Organizer and Alarm clock. Key in the alarm time 
and press OK. Select am or pm if you are using this time format. The start 
screen displays   when an alarm is set.
When you have already set an alarm,  you can change it by selecting On. 
Then key in the new alarm time.
When the alarm goes off, your phone sounds an alert tone and flash 
Alarm! with the current time on start screen.
Press Stop to stop the alarm. If you let the alarm sound without stopping 
it,  or if you press Snooze, the alarm will go off again in ten minutes.
When your phone is switched off, and you have an alarm set, the phone 
switches on at the time of the alarm. If you press Stop, the phone asks 
whether you want to activate the phone, Switch the phone on?. Press No 
to switch off the phone or Yes to make and receive calls.
Note: Do not press Yes when wireless phone use is 
prohibited or when it may cause interference or danger.
Calendar
The calendar helps you to keep track of reminders, calls that you need to 
make, meetings, and birthdays.
The calendar uses shared memory, see Shared memory.
Press Menu, and select Organizer and Calendar. 

[ 108 ]
13 Scroll to the day you want. The current day is indicated with a frame 
around the day. If there are any notes set for the day, the day is bolded. 
To view the day notes, press Options and select Day notes.
To view a single note, scroll to the note you want to view, press Options 
and select View. The note view allows you to view the details of the 
selected note. You can scroll through the note.
The other options for the calendar views may include:
• Options for making a note, for sending a note as a note directly to 
another phone’s calendar or as a text message.
• Options for deleting, editing, moving and repeating a note and for 
copying a note to another day.
•Settings to set the date, time, date or time format, or the first day of 
the week. In the Auto-delete option you can set the phone to delete 
old notes automatically after a specified time. However, the repeat 
notes, for example, birthday notes, will not be deleted.
Making a calendar note
For keying in letters and numbers, see Write text.
Press Menu, and select Organizer and Calendar. Scroll to the date you 
want, press Options and select Make a note. Select one of the following 
note types:
•  Meeting - Key in the note (or press Options and search for the 
name in Contacts. Press Options and select Save. Key in the location 
for the meeting and press Options and select Save. Key in the start 
time for the meeting and press OK, and then the end time and press 
OK. To set the alarm for the note, select With tone or Silent (no alarm 
tone) and then set the alarm time.
•  Call - Key in the phone number, press Options and select Save. 
Key in the name, press Options and select Save. (Instead of keying in 
the phone number, press Options to search for the name and number 
in Contacts. Then key in the time for the call and press OK. To set the 
alarm for the note, select With tone or Silent (no alarm tone) and then 

[ 109 ]
13
set the alarm time.
•  Birthday - Key in the person’s name (or press Options and search 
for it in Contacts, press Options and select Save. Then key in the year 
of birth, and press OK. To set the alarm for the note, select With tone 
or Silent (no alarm tone) and then set the alarm time. 
•  Memo - Key in the note, press Options and select Save. Key in the 
end day for the note and press OK. To set the alarm for the note, select 
With tone or Silent (no alarm tone) and then set the alarm time.
•  Reminder - Key in the subject for the reminder, press Options and 
select Save. To set the alarm for the note, select Alarm on and then 
set the alarm time.
When you have set the alarm, the indicator   is displayed when you 
view the notes.
When the phone alarms for a note
The phone beeps, and displays the note. With a call note   on the 
display, you can call the displayed number by pressing  . To stop the 
alarm and view the note, press View. To stop the alarm without viewing 
the note, press Exit.
To-do list
You can save a note for a task that you have to do, select a priority level 
for the note and mark it as done when you have completed it. You can sort 
the notes by priority or by date.
The to-do list uses shared memory, see Shared memory.
Press Menu, and select Organizer and To-do list and the list of notes is 
shown. Press Options, or scroll to the desired note and press Options.
• To add a new note, select Add. Key in the subject for the note. When 
you have keyed in the maximum number of characters for a note, no 
more characters are accepted. Press Options and select Save. Select 
[ 110 ]
13 the priority for the note, High, Medium, or Low.
• You can set, delete and edit the deadline and an alarm for a note, and 
you can also view, delete or edit the selected note and delete all the 
notes that you have marked as done. You can edit the priority of the 
selected note, send a note to another phone, save a note as a calendar 
note, or access the calendar.

[ 111 ]
14 Gallery (Menu 7)
You can save images and ringing tones, for example, 
that have been received in multimedia messages in 
the folders of the gallery. See Read and reply to a multimedia message.
The gallery uses shared memory. See Shared memory.
1Press Menu and select Gallery. The list of options is shown.
2Select View folders to open the list of folders.
Other available options are:
•Add folder to add a new folder. Key in a name for the folder and 
press OK.
•Delete folder to select the folder you want to delete. You cannot 
delete the original folders on the phone.
•Rename folder to select the folder you want to rename. You 
cannot rename the original folders on the phone.
•Gallery downloads to download more images and tones. Select 
Image services or Tone services, respectively. The list of available 
WAP bookmarks is shown. Select More bookmarks to access the 
list of WAP bookmarks in the Services menu, see Bookmarks . 
Select the appropriate bookmark to connect to the desired WAP 
page. If the connection fails, you may not be able to access the 
WAP page from the WAP service whose connection settings are 
currently active. In this case, enter the Services menu and 
activate another set of service settings, see Making a connection 
to a WAP service . Try again to connect to the WAP page.
For the availability of different WAP services, pricing and tariffs, 
contact your network operator and/or the WAP service provider.
3Select the desired folder and the list of files in the folder is shown. 
Graphics and Tones are the original folders in the phone.
[ 112 ]
14 4Scroll to the desired file. Press Options and the following options are 
available:
Tones
•Open to open the selected file.
•Set as ring tone to set the selected file as the ringing tone.
•Details to see the details of the file, for example the size of the 
file.
•Sort to sort the files and folders by date, type, name or size.
Graphics
•Open to open the selected file.
•Delete to delete the selected file.
•Move to move a file to another folder.
•Rename to give a new name to the file.
•Set as wallpaper to set the selected file as wallpaper.
•Details to see the details of the file, for example the size of the 
file.
•Sort to sort the files and folders by date, type, name or size.

[ 113 ]
15 Games (Menu 9)
  LAUNCHING A GAME
1Press Menu, and select Games and Select game.
2Scroll to a game or a game set (name depends on the game).
3Press Options and select Open or press  . If the selection is a 
single game it will be launched.
Otherwise, a list of games in the selected game set is displayed. To 
launch a single game, scroll to the desired game and press Options 
and select Open, or press  .
Tip: If a game uses the whole display area, no selection key 
names are displayed. Press the selection key   or   to 
show the options list. Then select one of the options or press 
Back to continue with the game.
The game keys on your keyboard are shown in a darker gray color than the 
other keys.  The functions of the game keys are listed in the following 
table.

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15
Other options available for a game or game set
Options for games, see Other options available for an application or 
application set.
Game downloads
Press Menu, and select Games and Game downloads. The list of available 
WAP bookmarks is shown. Select More bookmarks to access the list of 
WAP bookmarks in the Services menu, see Bookmarks.
Select the appropriate bookmark to connect to the desired WAP page. If 
the connection fails, you may not be able to access the WAP page from 
the WAP service whose connection settings are currently active. In this 
Game keys and functions
Move left Move up Move right
Move left Move down Move right
Fire
Game action key = Tasks, Jump, XXXX

[ 115 ]
15
case, enter the Services menu and activate another set of service settings, 
see Making a connection to a WAP service. Try again to connect to the 
WAP page.
For the availability of different WAP services, pricing and tariffs, contact 
your service provider or internet service provider.
Note that when downloading a game or an application, it may be saved 
in Applications menu instead of the Games menu.
Memory
To view free memory available for game and application installations, 
press Menu, and select Games and Memory. See also Memory status for 
applications .
The games use shared memory. See Shared memory.
Settings
Press Menu, and select Games and Settings to set sounds, lights and 
shakes for the game. 
[ 116 ]
15

[ 117 ]
16 Applications (Menu10)
Note: The phone must be switched on 
to use this function. Do not switch on the phone when the 
use of a wireless phone is prohibited or when it may cause 
interference or danger.
This menu allows the management of Java applications installed on your 
phone. Your phone software includes some Java applications specially 
designed for this Nokia phone. Various service providers offer other 
applications via WAP services. Before you can use one of these 
applications you have to download it to your phone.
  Launching an application
1Press Menu, and select Applications and Select application.
2Scroll to an application or an application set (name depends on the 
application).
3Press Options and select Open. If the selection is a single application 
it will be launched.
Otherwise, a list of applications in the selected application set is 
displayed. To launch a single application, scroll to the desired 
application and press Options and select Open.
Tip: If an application uses the whole display area, no 
selection key names are displayed. Press the selection key 
 or   to show the options list. Then select one of the 
options or press Back to continue with the application.

[ 118 ]
16 Other options available for an application or 
application set
•Delete to delete the application or application set from the phone.
Note that if you delete a pre-installed application or an application 
set from your phone, you may download it back to your phone from 
the Nokia Software Market, www.softwaremarket.nokia.com/wap or 
www.softwaremarket.nokia.com/3300.
•Web access to restrict the application for accessing the system. Select 
Ask first and the phone asks for net access, Allowed to allow the net 
access, or Not allowed not to allow the net access.
•Update version to check if a new version of the application is 
available for download from the WAP services.
•Missing text to provide further information or additional data for the 
application from an Internet page. This feature must be supported by 
the network. It is only shown if an Internet address has been provided 
with the application.
•Details to give additional information about the application.
Downloading an application
You can download new Java applications in different ways:
• Press Menu, and select Applications and App. services and the list of 
available WAP bookmarks is shown. Select More bookmarks to access 
the list of WAP bookmarks in the Services menu, see Bookmarks.
• Select the appropriate bookmark to connect to the desired WAP page. 
If the connection fails, you may not be able to access the WAP page 
from the WAP service whose connection settings are currently active. 
In this case, enter the Services menu and activate another set of 
service settings, see Making a connection to a WAP service. Try again 
to connect to the WAP page.
For the availability of different WAP services, pricing and tariffs, 
contact your network operator and/or the WAP service provider.

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16
• Press Menu, and select Services to find a WAP page to download an 
appropriate Java application. See Browsing the pages of a WAP 
service.
• Use the game download functionality, see Game services.
Note: Note that Nokia does not warrant for applications 
from non-Nokia sites. If you choose to download Java 
applications from them, you should take the same 
precautions, for security or content, as you would with any 
site. 
Note that when downloading a game or an application, it may be saved 
in Games menu instead of the Applications menu.
Memory status for applications
To view the size of memory available for game and application 
installations, press Menu, and select Applications and Memory. 
The applications use shared memory. See Shared memory.
[ 120 ]
16

[ 121 ]
17  Extras (Menu 11)
Note: Your phone must be switched on 
to use the functions in Extras menu. Do not switch the 
phone on when wireless phone use is prohibited or when 
it may cause interference or danger.
 Backup/Restore
You can back up and restore your personal data in your phone to and from 
a memory card. Backing up your personal data regularly is recommended.
You can back up and restore Calendar, Contacts, Games, Applications, 
Multimedia msg. (Multimedia messages), Text messages, and 
Bookmarks.
Note: You must have a memory card inserted in the phone 
to use this function. You must also have free memory on 
the memory card to back up data.
Back up data to a memory card
1Press Menu and select Extras, Backup/Restore and Backup.
2Scroll to the data you want to back up and press Mark to select it. 
Repeat if necessary. When you have marked all the data you want to 
back up, press Done.
3Select the folder where you want to save the backup when Save to 
folder Backup? is displayed. Backup is the default backup folder.
•Press Yes to save the backup to the default folder. 
•Press No and select Existing folder to save the backup to another 
folder on the memory card. Select the folder you want and press 
Yes.

[ 122 ]
17 • Press No and select New folder to create and save the backup to 
a new folder. Key in a name for the folder and press OK.
4Key in a name for the backup and press OK to save it.
Important: A new backup will overwrite the existing 
backup.  
Restore data from a memory card
1Press Menu and select Extras, Backup/Restore and Restore.
2Select the folder containing the backup you want to restore, and then 
scroll to the backup and press Select.
3Scroll to the data you want to restore and press Mark to select it. 
Repeat if necessary. When you have marked all the data you want to 
restore, press Done.
4Press Yes to restore the data.
Important: Restoring data from the memory card 
will delete the corresponding data in the phone.
 Calculator
The calculator in your phone adds, subtracts, multiplies, divides, counts 
the square and the square root and converts currency values.
This calculator has a limited accuracy and rounding errors may occur, 
especially in long divisions.
1Press Menu, and select Extras and Calculator.
2When ’0’ is displayed on the screen, key in the first number in the 
calculation, press   for a decimal point.
3Press Options and select Add, Subtract, Multiply, Divide, Square, 
Square root or Change sign.
Tip: Alternatively, press   once to add, twice to subtract, 
three times to multiply or four times to divide.

[ 123 ]
17
4Key in the second number.
5For a total, press Options and select Equals. Repeat steps 3 to 5 as 
many times as is necessary.
6To start a new calculation, first press and hold Clear.
Making a currency conversion
1Press Menu, and select Extras and Calculator.
2To save the exchange rate, press Options and select Exchange rate. 
Select either of the displayed options. Key in the exchange rate, press 
 for a decimal point, and press OK. The exchange rate remains in 
the memory until you replace it with another one.
3To make the currency conversion, key in the amount to be converted, 
press Options and select Foreign units in home units or Home units in 
foreign units.
Tip: You can also make the currency conversion in standby 
mode. Key in the amount to be converted, press Options and 
select Foreign units in home units or Home units in foreign 
units.
  Voice recorder    
The voice recorder allows you to record, save, and listen to telephone 
conversations and voice memos. If you are recording a telephone 
conversation, both parties will hear a tone every five seconds during 
recording.
Note: Obey all local laws governing recording of calls. Do not use this 
feature illegally. 
[ 124 ]
17 Press Menu and select Extras and Record. The recording begins 
immediately and can record sound for two minutes and 20 seconds. The 
screen shows Recording and displays a moving horizontal bar and 
numbers counting the amount of time left to record. Press Stop to end or 
continue until the Recorder stops. 
To save the recording enter a title in the next screen. Press clear 
repeatedly to delete the word Recording and enter your own title. The 
recording is saved in the Recordings list, showing the title, date, and 
length of the recording.
In the Recordings list options are Playback, Delete, Edit title, and Add 
alarm. You can set a date and time for the alarm. 
 Voice commands
In voice commands you can add a voice tag or recording of your voice to 
open menus, start applications, and call your voice mailbox.
Options include: 
•Profiles: Normal, Silent, Meeting, Outdoor, and Pager. 
•Voice mailbox: Call voice mailbox
•Recorder: Record
•Call log: Missed calls, Received calls
•Music Commands: Music Player On, Radio On, Music Off
1Select one of the options, then select Add command. The screen 
displays Press Start, then speak after the tone. This is followed by a 
screen that says Please speak now. 
2Speak clearly and add a command such as “Call my voice mailbox”.
3If you speak too quietly, too long, or too short, a screen displays a 
message and asks if you want to try again. Press OK and Start again. 
4The symbol   is displayed when a voice command is saved to one of 
the options.

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17
Use the voice commands
5After you have added your voice commands, you can use them by 
pressing and holding the right selection key  .  The Start screen 
displays the message Please speak now.  Say the command you saved 
for the application you want to select, such as “Call my voice 
mailbox”.  The phone will automatically dial your voice mailbox, or 
select an application you have set up in voice commands.
 Countdown timer
Press Menu, and select Extras and Countdown timer. Key in the alarm time 
in hours and minutes and press OK. If you wish, write your own note text 
which is displayed when the time expires, and press OK to start the 
countdown timer.
• To change the countdown time, select Change time, or to stop the 
timer, select Stop timer.
If the alarm time is reached when the phone is in standby mode, the 
phone sounds a tone and flashes the note text if it is set or else 
Countdown time up. Stop the alarm by pressing any key. If no key is 
pressed, the alarm automatically stops within 30 seconds. To stop the 
alarm and to delete the note text, press OK.
 Stopwatch
You can measure time, take intermediate times or lap times using the 
stopwatch. During timing, the other functions of the phone can be used. 
To set the timing in the background, press  .
Note: Using the stopwatch consumes the battery and the 
phone's operating time will be reduced. Be careful not to 
let it run in the background when performing other 
operations with your phone.

[ 126 ]
17 Time observation and time splitting
1Press Menu, and select Extras, Stopwatch and Split timing. You can 
select Continue if you have set the timing in the background.
Press Start to start the time observation. Press Split every time you 
want to take an intermediate time. The intermediate times are listed 
below the running time on the display. Scroll to view the times.
Press Stop to stop the time observation.
Press Options and select
Start to start the time observation again. The new time is added to 
the previous time.
Save to save the time. Key in a name for the measured time and press 
OK. If no name is keyed in, the total time is used as a title.
Reset to reset the time without saving it.
Lap times
Press Menu, and select Extras, Stopwatch and Lap timing. Press Start to 
start the time observation and Lap to take a lap time. Press Stop to stop 
the lap timing. Press Options and you can save or reset the lap times. 
Refer to Time observation and time splitting above.
Viewing and deleting times
Press Menu, and select Extras, and Stopwatch.
If the stopwatch is not reset, you can select Show last to view the latest 
measured time. Select View times and a list of names or final times of the 
time sets is shown, select the time set you want to view. 
To delete the saved times, select Delete times. Select All at once and press 
OK, or select One by one, scroll to the times you want to delete, press 
Delete and press OK.
[ 127 ]
17
 Memory card
Format memory card
Delete file from memory card
Mid let installer
[ 128 ]
17

[ 129 ]
18  Services (Menu 12)
Note: Your phone must be switched on 
to use this function. Do not switch the phone on when 
wireless phone use is prohibited or when it may cause 
interference or danger.
You can access various WAP services such as banking, news, weather 
reports and flight times. These services are specially designed for mobile 
phones and they are maintained by WAP service providers.
Check the availability of WAP services, pricing and tariffs with your 
network operator and/or the service provider whose service you wish to 
use. Service providers will also give you instructions on how to use their 
services.
The WAP services use Wireless Mark-Up Language (WML) on their WAP 
pages. Internet web pages cannot be viewed on your phone.
  Basic steps for accessing and using 
WAP services
1Save the service settings that are needed to access the WAP service 
that you want to use.
2Make a connection to the given WAP service.
3Start browsing the pages of the WAP service.
4Once you are finished browsing, end the connection to the WAP 
service.
[ 130 ]
18 Set up the phone for a WAP service
You may receive the service settings as a text message from the network 
operator or service provider that offers the WAP service that you want to 
use. For more information, contact your network operator or service 
provider.
You can also key in the settings manually. For appropriate settings, 
contact your service provider. The WAP settings may be available, for 
example, on their website.
Save the service settings received as a text message
When you receive the service settings as a text message, Service settings 
received is displayed.
• To save the received settings, press Options and select Save.
If no settings are saved in Active service settings, the settings are 
saved under the first free connection set and also activated.
If there are settings saved in Active service settings, Activate saved 
service settings? will be displayed. To activate the saved settings, 
press Yes, or to save them only, press No.
• To discard the received settings, press Options and select Discard.
• To view the received settings first, press Options and select View. To 
save the settings, press Save.
Key in the service settings manually
1Press Menu, and select Services, and Settings.
2Select Active service settings.
You need to activate the set where you want to save the service 
settings. A set is a collection of settings needed for making a 
connection to a WAP service.
3Scroll to the set you would like to activate and press Activate.
4Select Edit active service settings.
Select each of the following service settings one by one and key in all 

[ 131 ]
18
the required settings.
•Settings' name - Key in the new name for the connection set and 
press OK.
•Homepage - Key in the homepage address of the WAP service 
that you want to use, press   for a dot, and press OK.
•Session mode - Select Permanent or Temporary.
•Connection security - Select On or Off.
When the connection security is On, the phone tries to use a 
secure connection with the WAP service. If a secure connection is 
not available, the connection will not be made. If you wish to 
connect anyway, with a non-secure connection, you must set the 
connection security to Off.
•Data bearer - Select SMS or GSM data. Settings for the selected 
bearer, see Settings when GSM data is the selected data bearer 
and Settings when GPRS is the selected data bearer below.
For pricing, connection speed and other information, contact your 
network operator or service provider.
Settings when GSM data is the selected data bearer
•Dial-up number - Key in the phone number and press OK.
•IP address - Key in the address, press   for a dot, and press OK. You 
obtain the IP address from your network operator or service provider.
•Authentication type - Select Secure or Normal.
•Data call type - Select Analog or ISDN.
•Data call speed - Select the speed you want to use, or select 
Automatic. Automatic is available only if the current selected data 
call type is Analog. The actual data call speed depends on the service 
provider.
•Login type - Select Manual or Automatic. If you select Automatic, the 
login type uses the user name and password keyed in the following 
settings. If you select Manual, the login information is required when 

[ 132 ]
18 establishing a connection.
•User name - Key in the user name and press OK.
•Password - Key in the password and press OK.
Settings when GPRS is the selected data bearer
•GPRS Connection - Select Always online to set your phone 
automatically register to a GPRS network when you switch the phone 
on. Starting a WAP application or sending/receiving multimedia 
messages creates the connection between phone and network and so 
data transfer is possible. When you end the application, GPRS 
connection is ended but the registration to the GPRS network 
remains.
If you select When needed, the GPRS connection is established when 
an application needs it and closed when you end the application.
•GPRS access point - Key in the access point name and press OK.
An access point name is needed to establish a connection to a GPRS 
network. You obtain the access point name from your network 
operator or service provider.
•IP address - Key in the address, press   for a dot, and press OK. You 
obtain the IP address from your network operator or service provider.
•Authentication type - Select Secure or Normal.
•Login type - Select Manual or Automatic. If you select Automatic, the 
login type uses the user name and password keyed in the following 
settings. If you select Manual, the login information is required when 
establishing a connection.
•User name - Key in the user name and press OK.
•Password - Key in the password and press OK.
Making a connection to a WAP service
Firstly, make sure that the service settings of the WAP service you want 
to use are activated. To activate the settings:

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18
• Press Menu, and select Services and Settings. Select Active service 
settings and scroll to the set you want to activate and press Activate.
Secondly, make a connection to the WAP service. There are three ways 
to connect:
• Open the homepage of the WAP service:
Press Menu, and select Services and Home.
Tip: To quickly open the homepage of a WAP service, press 
and hold   in standby mode.
OR
• Select a bookmark of the WAP service:
Press Menu, and select Services, Bookmarks, and select a bookmark.
If the bookmark does not work with the current active service 
settings, activate another set of service settings and try again.
OR
• Key in the address of the WAP service:
Press Menu, and select Services and then Go to address. Key in the 
address of the WAP service, press   for special characters, and press 
OK.
Note that it is not necessary to add the prefix http:// in front of the 
address since it will be added automatically.
Browsing the pages of a WAP service
After you have made a connection to the WAP service, you can start 
browsing its WAP pages. The function of the phone keys may vary in 
different WAP services. Follow the text guides on the phone display. For 
more information, contact your WAP service provider.
Note that if GPRS is selected as the data bearer, the indicator   is shown 
on the top left of the display during browsing. If you receive or make a call 
during a GPRS connection, the indicator   will be shown on the top right 
of the display to indicate that the GPRS connection is on hold.

[ 134 ]
18 Use the phone keys while browsing
•Use  or   on the scroll key to browse the WAP page.
• To select a highlighted item, press  .
• To enter letters and numbers, press the keys 0 - 9 and to enter special 
characters, press the key  .
Options while browsing
Press Options and select one of the options available. The service provider 
may also offer other options. Select
•Home to go back to the homepage of the WAP service.
•Bookmarks.
•Call / Edit / Open row / Open link / Open list to call, to key in text or 
to select a highlighted item on the WAP page.
•Add bookmark to save the WAP page as a bookmark.
•View image or View images to view images and animations from the 
WAP page.
•Go to address to key in the address of the WAP service you want to 
access.
•Service inbox.
•Appear. settings. See Appearance settings of WAP browser.
•Cookie settings.
•Use number to copy a number from the WAP page for saving or 
making a call. If the WAP page contains several numbers, you may 
select the desired one.
•Reload to reload and update the current WAP page.
•Clear the cache. See Cache memory.
•Security info to view security information about the current WAP 
connection and the server.
•Quit. See Ending a WAP connection.

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18
Direct calling
The WAP browser supports functions which you can access while 
browsing. You can make a voice call, send DTMF tones while a voice call 
is in progress, and save a name and a phone number from a WAP page in 
Contacts.
Ending a WAP connection
To quit browsing and to end the connection, press Options and select 
Quit. When Quit browsing? is shown, press Yes.
Alternatively, press  . If GSM data is the selected data bearer, press 
 twice. The phone ends the connection to the WAP service.
Appearance settings of WAP browser
1While browsing, press Options and select Appear. settings, or in 
standby mode, press Menu, and select Services, Settings and 
Appearance settings.
2Select Text wrapping or Show images.
3Select On or Off for Text wrapping and Yes or No for Show images.
When Text wrapping is set to On, the text continues on the next line 
if it cannot be shown on one line. If you select Off, the text is 
abbreviated if it is too long to be shown on one line.
When Show images is set to No, any pictures appearing on the WAP 
page are not shown. This can speed up the browsing of WAP pages 
that contain a lot of pictures.
Cookie settings
You can set the phone to allow or prevent receiving cookies.
A cookie is data that a WAP site saves in your phone’s browser cache 
memory. The data can be, for example, your user information or your 
browsing preferences. Cookies will be saved until you clear the cache 
memory, see Cache memory.
[ 136 ]
18 1While browsing, press Options and select Cookie settings, or in 
standby mode, press Menu, and select Services and Settings.
2Select Cookies and select Allow or Decline to allow or prevent the 
phone receiving cookies.
Bookmarks
You can save WAP page addresses as bookmarks in the phone’s memory.
1While browsing, press Options and select Bookmarks, or in standby 
mode, press Menu, and select Services and Bookmarks.
2Scroll to the bookmark you want to use and press Options.
3Select one of the following options:
Go to to make a connection to the WAP page associated with the 
bookmark. 
Edit or Delete to modify or delete the selected bookmark.
Send to send the selected bookmark directly to another phone select 
As bookmark, or to send the bookmark as a text message, select As 
text message.
New bookmark to create a new bookmark without connection to the 
WAP service. Key in the address and the title of the WAP page and 
press OK.
Note that your phone may have some pre-installed bookmarks for sites 
not affiliated with Nokia. Nokia does not warrant or endorse these sites. 
If you choose to access them, you should take the same precautions, for 
security or content, as you would with any Internet site, for example. 
Receiving a bookmark
When you have received a bookmark as a text message, press Options and 
select View to view the bookmark, Save to save the bookmark, or Discard 
to discard it.

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18
Service inbox
The phone is able to receive service messages (pushed messages) sent by 
your service provider. Service messages are notifications of, for example, 
news headlines, and they may contain a text message or address of a WAP 
service.
To access the Service inbox in standby mode, when you have received a 
service message, press View.
• If you press Exit the message is moved to the Service inbox. To access 
the Service inbox later, press Menu, and select Services, and Service 
inbox.
To access the Service inbox while browsing, press Options and select 
Service inbox. Scroll to the message you want, press Options and 
select
•Retrieve to activate the WML browser and download the indicated 
content.
•Details to display detailed information on the service notification.
•Delete to delete the selected service notification.
Set the phone to receive service messages
Press Menu, and select Services, Settings, Service inbox settings, and 
Service messages. To set the phone to receive service messages, select On. 
If you select Off, the phone will not receive service messages.
Cache memory
Note: The information or services you have accessed are 
stored in the cache of your phone. A cache is a buffer 
memory, which is used to store data temporarily. If you 
have tried to access or have accessed confidential 
information requiring passwords (for example, your bank 
account), empty the cache of your phone after each use.
To empty the cache,
• while browsing, press Options and select Clear the cache, or

[ 138 ]
18 • in standby mode, press Menu, and select Services, and Clear the 
cache.
Authority certificates
For using some WAP services, such as banking services, you need security 
certificates. Using the certificates can help you improve the security of 
connections between your phone and a WAP gateway or WAP server, if 
the Connection security is set to On.
You can download an authority certificate from a WAP page, if the WAP 
service supports the use of authority certificates. After the download, you 
can view the certificate and then save or delete it. If you save the 
certificate, it is added to the certificate list in the phone.
The phone indicates if the identity of the WAP server or WAP gateway 
cannot be verified, if the WAP server or WAP gateway certificate is not 
authentic or if you do not have the correct authority certificate in your 
phone.
View authority certificates
Press Menu, select Services, and Settings. Select Authority certificates.
See also Security info in Use the phone keys while browsing.
Security indicator
The security indicator   is displayed during a WAP connection, if the data 
transmission between the phone and the WAP gateway or WAP server 
(identified by the IP address in the Edit active service settings) is 
encrypted.
It is up to the service provider to secure the data transmission between 
the gateway and the content server.

[ 139 ]
19  SIM services (Menu 13)
In addition to the functions available on the phone, 
your SIM card may provide additional services that 
you can access in menu 13. Menu 13 is shown only if it is supported by 
your SIM card. The name and contents of the menu depend entirely on the 
service available.
Note: For availability, rates and information on using SIM 
services, contact your SIM card vendor, e.g. network 
operator, service provider or other vendor.
You can set the phone to show you the confirmation messages sent 
between your phone and the network when you are using the SIM services 
by selecting the option Yes within the menu Confirm SIM service actions, 
menu 4-3-6.
Note that accessing these services may involve sending a text message 
(SMS) or making a phone call for which you may be charged.
[ 140 ]
19

[ 141 ]
20 Reference information
   Battery statements
Charging and Discharging
Your phone is powered by a rechargeable battery.
Note that a new battery's full performance may be achieved only after 
two or three complete charge and discharge cycles!
The battery can be charged and discharged hundreds of times but it will 
eventually wear out. When the operating time (talk time and standby 
time) is noticeably shorter than normal, it is time to buy a new battery.
Use only batteries approved by the phone manufacturer and recharge 
your battery only with the chargers approved by the manufacturer. 
Unplug the charger when not in use. Do not leave the battery connected 
to a charger for longer than a week, since overcharging may shorten its 
lifetime. If left unused, a fully charged battery will discharge itself over 
time.
Temperature extremes can affect the ability of your battery to charge; 
allow it to cool down or warm up first.
For good operation times with Ni-Cd/NiMh batteries, discharge the 
battery from time to time by leaving your phone switched on until it turns 
itself off (or by using the battery discharge facility of any approved 
accessory available for your phone). Do not attempt to discharge the 
battery by any other means.
Use the battery only for its intended purpose.
Never use any charger or battery which is damaged or worn out.
[ 142 ]
20 Do not short-circuit the battery. Accidental short-circuiting can occur 
when a metallic object (coin, clip, or pen) causes direct connection of the 
+ and - terminals of the battery (metal strips on the battery), for example, 
when you carry a spare battery in your pocket or purse. Short-circuiting 
the terminals may damage the battery or the connecting object.
Leaving the battery in hot or cold places, such as in a closed car in summer 
or winter conditions, will reduce the capacity and lifetime of the battery. 
Always try to keep the battery between 59°F and 77°F (15°C and 25°C). A 
phone with a hot or cold battery may temporarily not work, even when 
the battery is fully charged. Batteries' performance is particularly limited 
in temperatures well below freezing.
Do not dispose of batteries in a fire!
Dispose of batteries according to applicable local regulations (for 
example, recycling). Do not dispose of as household waste.
  Use proper CARE AND MAINTENANCE
Your phone is a product of superior design and craftsmanship and should 
be treated with care. The suggestions below will help you to fulfill any 
warranty obligations and to enjoy this product for many years:
• Keep the phone and all its parts and accessories out of the reach of 
small children.
• Keep the phone dry. Precipitation, humidity and all types of liquids or 
moisture can contain minerals that will corrode electronic circuits.
• Do not use or store the phone in dusty, dirty areas. Its moving parts 
can be damaged.
• Do not store the phone in hot areas. High temperatures can shorten 
the life of electronic devices, damage batteries, and warp or melt 
certain plastics.
• Do not store the phone in cold areas. When it warms up (to its normal 
temperature), moisture can form inside which may damage electronic 
[ 143 ]
20
circuit boards.
• Do not attempt to open the phone. Nonexpert handling may damage 
it.
• Do not drop, knock, or shake the phone. Rough handling can break 
internal circuit boards.
• Do not use harsh chemicals, cleaning solvents, or strong detergents 
to clean the phone.
• Do not paint the phone. Paint can clog the moving parts and prevent 
proper operation.
• Use only the supplied or an approved replacement antenna. 
Unauthorized antennas, modifications, or attachments could damage 
the phone and may violate regulations governing radio devices.
All of the above suggestions apply equally to your phone, battery, charger 
or any accessory. If any of them are not working properly, take them to 
your nearest qualified service facility. The personnel there will assist you, 
and if necessary, arrange for service.
  Understand IMPORTANT SAFETY 
INFORMATION
Traffic Safety
Do not use a handheld telephone while driving a vehicle. Always secure 
the phone in its holder; do not place the phone on the passenger seat or 
where it can break loose in a collision or sudden stop.
Remember road safety always comes first!
Operating environment
Remember to follow any special regulations in force in any area and 
always switch off your phone whenever it is forbidden to use it, or when 
it may cause interference or danger.

[ 144 ]
20 Use the phone only in its normal operating positions.
*Magnetic precautions - only in phones with magnetic 
interference issues*
Parts of the phone are magnetic. Metallic materials may be attracted to 
the phone, and persons with a hearing aid should not hold the phone to 
the ear with the hearing aid. Always secure the phone in its holder, 
because metallic materials may be attracted by the earpiece. Do not place 
credit cards or other magnetic storage media near the phone, because 
information stored on them may be erased.
Electronic devices
Most modern electronic equipment is shielded from radio frequency (RF) 
signals. However, certain electronic equipment may not be shielded 
against the RF signals from your wireless phone.
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of 6 
inches (20 cm) be maintained between a handheld wireless phone and a 
pacemaker to avoid potential interference with the pacemaker. These 
recommendations are consistent with the independent research by and 
recommendations of Wireless Technology Research. Persons with 
pacemakers:
• Should always keep the phone more than 6 inches (20 cm) from their 
pacemaker when the phone is switched on
• Should not carry the phone in a breast pocket
• Should use the ear opposite the pacemaker to minimize the potential 
for interference.
• If you have any reason to suspect that interference is taking place, 
switch off your phone immediately.
Hearing aids
Some digital wireless phones may interfere with some hearing aids. In the 
event of such interference, you may want to consult your service provider.
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20
Other medical devices
Operation of any radio transmitting equipment, including cellular phones, 
may interfere with the functionality of inadequately protected medical 
devices. Consult a physician or the manufacturer of the medical device to 
determine if they are adequately shielded from external RF energy or if 
you have any questions. Switch off your phone in health care facilities 
when any regulations posted in these areas instruct you to do so. 
Hospitals or health care facilities may be using equipment that could be 
sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded 
electronic systems in motor vehicles (for example, electronic fuel 
injection systems, electronic antiskid/antilock braking systems, electronic 
speed control systems, air bag systems). Check with the manufacturer or 
its representative regarding your vehicle. You should also consult the 
manufacturer of any equipment that has been added to your vehicle.
Posted facilities
Switch your phone off in any facility where posted notices so require.
Potentially explosive atmospheres
Switch off your phone when in any area with a potentially explosive 
atmosphere and obey all signs and instructions. Sparks in such areas could 
cause an explosion or fire resulting in bodily injury or even death.
Users are advised to switch off the phone when at a refueling point 
(service station). Users are reminded of the need to observe restrictions on 
the use of radio equipment in fuel depots (fuel storage and distribution 
areas), chemical plants, or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often but not always 
clearly marked. They include below deck on boats; chemical transfer or 
storage facilities; vehicles using liquefied petroleum gas (such as propane 
[ 146 ]
20 or butane); areas where the air contains chemicals or particles, such as 
grain, dust, or metal powders; and any other area where you would 
normally be advised to turn off your vehicle engine.
Vehicles
Only qualified personnel should service the phone or install the phone in 
a vehicle. Faulty installation or service may be dangerous and may 
invalidate any warranty which may apply to the unit.
Check regularly that all wireless phone equipment in your vehicle is 
mounted and operating properly.
Do not store or carry flammable liquids, gases, or explosive materials in 
the same compartment as the phone, its parts, or accessories.
For vehicles equipped with an air bag, remember that an air bag inflates 
with great force. Do not place objects, including both installed or portable 
wireless equipment in the area over the air bag or in the air bag 
deployment area. If in-vehicle wireless equipment is improperly installed 
and the air bag inflates, serious injury could result.
Using your phone while in the air is prohibited. Switch off your phone 
before boarding an aircraft. The use of wireless telephones in an aircraft 
may be dangerous to the operation of the aircraft, disrupt the wireless 
telephone network, and may be illegal.
FCC regulations prohibit using your phone while in the air. Switch off your 
phone before boarding an aircraft. The use of wireless telephones in an 
aircraft may be dangerous to the operation of the aircraft, disrupt the 
wireless telephone network, and may be illegal.
Failure to observe these instructions may lead to suspension or denial of 
telephone services to the offender, legal action, or both.

[ 147 ]
20
  Emergency calls
Important: This phone, like any wireless phone, operates using 
radio signals, wireless, and landline networks as well as user-
programmed functions. Because of this, connections in all 
conditions cannot be guaranteed. Therefore you should never 
rely solely upon any wireless phone for essential 
communications (for example, medical emergencies).
Emergency calls may not be possible on all wireless phone networks or 
when certain network services and/or phone features are in use. Check 
with local service providers.
To make an emergency call:
1If the phone is not on, switch it on. Check for adequate signal 
strength.
Some networks may require that a valid SIM card is properly 
inserted in the phone.
2Press [handset down] as many times as needed (for example, to exit 
a call, to exit a menu, etc.) to clear the display and ready the phone 
for calls. 
3Key in the emergency number for your present location (for example, 
911 or other official emergency number). Emergency numbers vary by 
location.
4Press the  [handset up] /[send] key.
If certain features are in use, you may first need to turn those features off 
before you can make an emergency call. Consult this user guide and your 
local cellular service provider.
When making an emergency call, remember to give all the necessary 
information as accurately as possible. Remember that your wireless phone 
may be the only means of communication at the scene of an accident - 
do not end the call until given permission to do so.
[ 148 ]
20 Certification Information (SAR)
THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR 
EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and 
manufactured not to exceed the emission limits for exposure to radio 
frequency (RF) energy set by the Federal Communications Commission of 
the U.S. Government. These limits are part of comprehensive guidelines 
and establish permitted levels of RF energy for the general population. The 
guidelines are based on standards that were developed by independent 
scientific organizations through periodic and thorough evaluation of 
scientific studies. The standards include a substantial safety margin 
designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of 
measurement known as the Specific Absorption Rate, or SAR. The SAR 
limit set by the FCC is 1.6W/kg.* Tests for SAR are conducted using 
standard operating positions accepted by the FCC with the phone 
transmitting at its highest certified power level in all tested frequency 
bands. Although the SAR is determined at the highest certified power 
level, the actual SAR level of the phone while operating can be well below 
the maximum value. This is because the phone is designed to operate at 
multiple power levels so as to use only the power required to reach the 
network. In general, the closer you are to a wireless base station antenna, 
the lower the power output. 
Before a phone model is available for sale to the public, it must be tested 
and certified to the FCC that it does not exceed the limit established by 
the government-adopted requirement for safe exposure. The tests are 
performed in positions and locations (for example, at the ear and worn on 
the body) as required by the FCC for each model. The highest SAR value 
for this model phone as reported to the FCC when tested for use at the 
ear is 0.62 W/kg, and when worn on the body, as described in this user 
guide, is 0.87 W/kg. (Body-worn measurements differ among phone 
models, depending upon available accessories and FCC requirements). 

[ 149 ]
20
While there may be differences between the SAR levels of various phones 
and at various positions, they all meet the government requirement. 
The FCC has granted an Equipment Authorization for this model phone 
with all reported SAR levels evaluated as in compliance with the FCC RF 
exposure guidelines. SAR information on this model phone is on file with 
the FCC and can be found under the Display Grant section of  
http://www.fcc.gov/oet/fccid after searching on FCC ID OW3NEM-2.
For body worn operation, this phone has been tested and meets the FCC 
RF exposure guidelines when used with the Nokia accessories supplied or 
designated for this product. Use of other accessories may not ensure 
compliance with FCC RF exposure guidelines.
*In the United States and Canada, the SAR limit for mobile phones used 
by the public is 1.6 watts/kilogram (W/kg) averaged over one gram of 
tissue. The standard incorporates a substantial margin of safety to give 
additional protection for the public and to account for any variations in 
measurements. SAR values may vary depending on national reporting 
requirements and the network band. For SAR information in other regions 
please look under product information at www.nokia.com.
 Use Accessories safely
A few practical rules for accessory operation:
• Keep all accessories out of the reach of small children.
• When you disconnect the power cord of any accessory, grasp and pull 
the plug, not the cord.
• Check regularly that any vehicle-installed accessories are mounted 
and are operating properly.
• Installation of any complex car accessories must be made by qualified 
personnel only.
• Use only batteries, chargers, and accessories that have been approved 
by the phone manufacturer. The use of any other types could 
[ 150 ]
20 invalidate any approval or warranty applying to the phone and could 
be dangerous.
 Accessories
Add accessory information for your phone here.
[ 151 ]
20
 Frequently Asked Questions
 Glossary
Business card A business card is the same as an entry in Contacts. 
It may contain a name, phone number, and text entry. 
It can also be sent to other devices.
Call forwarding A network services feature you use to forward 
incoming calls to another number. 
Call lists A list used to track numbers for incoming, outgoing, 
or missed calls.
Call log A log that registers information about calls you make 
and receive. 
Call timers Timers used to track the amount of time you spend 
on calls.
Call waiting A network services feature that enables your phone 
to beep while you are in the middle of a call. The beep 
lets you know that someone else is calling you.
Electronic serial 
number (ESN) 
The identification number that is assigned to the 
phone. This number is located under the battery.
In-call options Features available for use while you are in a call.
Keyguard Locks the keypad to prevent accidental key presses.
Keypad tones The tone you hear when you press a key.
Menu A list of choices you can make to change settings on 
your phone or use various phone features. 
[ 152 ]
20 Profile A group of settings you can use to customize the way 
your phone works.
Quick save A fast method for saving a number. 
Ringing tone The sound your phone makes when you receive a call. 
Ringing tones can be ringing sounds or short tunes. 
Scroll bar A bar that appears on the right side of the screen 
when you scroll through the main menus.
SMS The quick way to say short message service.
Start screen Your phone’s idle screen.
Voice mail A network services feature that enables people who 
call and miss you to leave a voice message on your 
phone. 
Warning tones Sounds your phone makes during error conditions, 
during confirmations, when the battery is low, and 
when you need to recharge the battery. 

[ 153 ]
20
  Technical information
Feature Specification
Weight 4.41 oz. (125 g) with BLD-3 720 mAh  
Li-lon battery
Size 4.35 in W x 2.48 in H x 0.79 in T (115 mm 
W x 63 mm H x 20 mm T)
Frequency Range Lowband 
824 - 849 MHz (TX) 
869 - 894 MHz (RX)
Highband 
1850 - 1910 MHz (TX) 
1930 - 1990 MHz (RX)
Transmitter Output 
Power
850 MHz Up to 2 W / 33 dBm
1900 MHz up to 1 W / 30 dBm
Battery Voltage 4.0 V nominal
Operating Temperature Phone 
-4°F to + 131°F (-20°C to + 55°C)
Radio 
14°F to + 131°F (-10°C to + 55°C)
Number of Channels Lowband
CH 128 - 251 = 124 channels
CH 512 - 810 = 299 channels
Phone numbers #
Memory Locations #

[ 154 ]
20  Troubleshooting
This section lists and answers the questions phone users most frequently 
ask. Some of the answers tell you to use menu shortcuts. For a complete 
listing of these shortcuts, refer to add cross reference to menu 
shortcuts.
Q. What is my security code?
A. The default security code is 12345. However, Nokia recommends that 
you change this code immediately. Certain features can be used only 
after the correct security code has been successfully entered.
Q. How do I lock and unlock the keypad?
A. You can lock the keypad by pressing Menu >  . To unlock the 
keypad press Unlock and then press .
The term Keyguard is also used in connection with this feature.
Q. How do I make the ringing louder?
A. Press Menu 3 (Profiles), and scroll through the list of profiles until 
you find the one for which you want to set the ringing volume. Then 
press Options.
• Highlight Customize and press Select.
• Scroll to Ringing tone, and then press Select. 
• Scroll through the options. After you hear the tone you want to 
use, press Select.
Q. How do I change the ringing tone?
A. Press Menu 3 (Profiles) and scroll through the list of profiles until 
you find the one for which you want to set the ringing tone. Then 
press Options.
• Highlight Customize and press Select.
• Scroll to Ringing tone, and then press Select. 

[ 155 ]
20
• Scroll through the options. After you hear the tone you want to 
use, press Select.
Q. How do I store my voice mailbox number?
A. Press Menu 1-8-2 (Messages > Voice messages > Voice mailbox 
number). Enter your voice mailbox phone number, and press OK.  
The screen tells you that the number is saved. 
This voice mailbox number is valid unless your phone number changes. 
If your phone number changes, you will have to save a new voice 
mailbox number.
Q. How do I call my voice mailbox number (retrieve voice messages)?
A. When your phone alerts you to new voice messages, press Listen and 
follow the instructions on the phone. If you’d rather listen to your 
messages later, press Exit.
To listen to your voice messages at a later time, perform one of the 
following actions:
• Press and hold  .
• Press Menu 1-8-1 (Messages > Voice messages > Listen to 
voice messages). Follow the voice prompts to review your messages.
Q. How do I redial the last-dialed number?
A. Press   twice.
Q. How do I assign a key to 1-touch dialing?
A. Press Names and scroll to 1-touch dialing.
Press Select.
Use   or   to scroll to the first number that includes the 
message (empty) and press Assign.
Enter or retrieve the name/number you want to assign this key and 
press Select.
Repeat these steps as many times as necessary.
[ 156 ]
20 Q. How do I find out the amount of memory I have used in my phone?
A. Press Names and scroll to Options.
Press Select. Scroll to Memory status and press Select again. Your 
memory status appears. 
Q. How do I find my phone’s Model number and ESN number?
A. The model number and ESN numbers are located on a label under the 
phone’s battery. Turn your phone off, remove the back cover and then 
remove the battery from the phone. 
Q. How do I clear my call timers?
A. WARNING: The clearing of call timers cannot be undone.
Press Menu 2-5-3 (Call log > Call timers > Clear timers).  
When the security code prompt appears, enter your security code  
and press OK. 
[ 157 ]
20
 • Nokia ONE-YEAR LIMITED WARRANTY  
Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free 
from defects in material and workmanship that result in Product failure 
during normal usage, according to the following terms and conditions:
1The limited warranty for the Product extends for ONE (1) year beginning 
on the date of the purchase of the Product. This one year period is 
extended by each whole day that the Product is out of your possession 
for repair under this warranty.
2The limited warranty extends only to the original purchaser (“Consumer”) 
of the Product and is not assignable or transferable to any subsequent 
purchaser/end-user.
3The limited warranty extends only to Consumers who purchase the 
Product in the United States of America.
4During the limited warranty period, Nokia will repair, or replace, at 
Nokia’s sole option, any defective parts, or any parts that will not 
properly operate for their intended use with new or refurbished 
replacement items if such repair or replacement is needed because  
of product malfunction or failure during normal usage. No charge  
will be made to the Consumer for any such parts. Nokia will also  
pay for the labor charges incurred by Nokia in repairing or replacing 
the defective parts. The limited warranty does not cover defects in 
appearance, cosmetic, decorative or structural items, including 
framing, and any non-operative parts. Nokia’s limit of liability under 
the limited warranty shall be the actual cash value of the Product at 
the time the Consumer returns the Product for repair, determined by 
the price paid by the Consumer for the Product less a reasonable 
amount for usage. Nokia shall not be liable for any other losses or 
damages. These remedies are the Consumer’s exclusive remedies for 
breach of warranty.
[ 158 ]
20 5Upon request from Nokia, the Consumer must prove the date of the 
original purchase of the Product by a dated bill of sale or dated 
itemized receipt.
6The Consumer shall bear the cost of shipping the Product to Nokia in 
Melbourne, Florida. Nokia shall bear the cost of shipping the Product 
back to the Consumer after the completion of service under this 
limited warranty.
7The Consumer shall have no coverage or benefits under this limited 
warranty if any of the following conditions are applicable:
a) The Product has been subjected to abnormal use, abnormal 
conditions, improper storage, exposure to moisture or dampness, 
unauthorized modifications, unauthorized connections, 
unauthorized repair, misuse, neglect, abuse, accident, alteration, 
improper installation, or other acts which are not the fault of 
Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes such as 
collision with an object, or from fire, flooding, sand, dirt, 
windstorm, lightning, earthquake or damage from exposure to 
weather conditions, an Act of God, or battery leakage, theft, 
blown fuse, or improper use of any electrical source, damage 
caused by computer or internet viruses, bugs, worms, Trojan 
Horses, cancelbots or damage caused by the connection to other 
products not recommended for interconnection by Nokia.
c) Nokia was not advised in writing by the Consumer of the alleged 
defect or malfunction of the Product within fourteen (14) days 
after the expiration of the applicable limited warranty period.
d) The Product serial number plate or the accessory data code has 
been removed, defaced or altered.
e) The defect or damage was caused by the defective function of the 
cellular system or by inadequate signal reception by the external 
antenna, or viruses or other software problems introduced into 
the Product.
[ 159 ]
20
8Nokia does not warrant uninterrupted or error-free operation of the 
Product. If a problem develops during the limited warranty period, the 
Consumer shall take the following step-by-step procedure:
a) The Consumer shall return the Product to the place of purchase 
for repair or replacement processing.
b) If “a” is not convenient because of distance (more than 50 miles) 
or for other good cause, the Consumer shall ship the Product 
prepaid and insured to: 
Nokia Inc., Attn: Repair Department 
795 West Nasa Blvd.  
Melbourne, FL 32901
c) The Consumer shall include a return address, daytime phone 
number and/or fax number, complete description of the problem, 
proof of purchase and service agreement (if applicable). Expenses 
related to removing the Product from an installation are not 
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor charges not 
covered by this limited warranty. The Consumer will be responsible 
for any expenses related to reinstallation of the Product.
e) Nokia will repair the Product under the limited warranty within 
30 days after receipt of the Product. If Nokia cannot perform 
repairs covered under this limited warranty within 30 days, or 
after a reasonable number of attempts to repair the same defect, 
Nokia at its option, will provide a replacement Product or refund 
the purchase price of the Product less a reasonable amount for 
usage. In some states the Consumer may have the right to a 
loaner if the repair of the Product takes more than ten (10) days. 
Please contact the Customer Service Center at Nokia at the 
telephone number listed at the end of this warranty if you need 
a loaner and the repair of the Product has taken or is estimated 
to take more than ten (10) days.
[ 160 ]
20 f) If the Product is returned during the limited warranty period, but 
the problem with the Product is not covered under the terms and 
conditions of this limited warranty, the Consumer will be notified 
and given an estimate of the charges the Consumer must pay to 
have the Product repaired, with all shipping charges billed to the 
Consumer. If the estimate is refused, the Product will be returned 
freight collect. If the Product is returned after the expiration of 
the limited warranty period, Nokia’s normal service policies shall 
apply and the Consumer will be responsible for all shipping charges.
9You (the Consumer) understand that the product may consist of 
refurbished equipment that contains used components, some of 
which have been reprocessed. The used components comply with 
Product performance and reliability specifications.
10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A 
PARTICULAR PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION 
OF THE FOREGOING LIMITED WRITTEN WARRANTY. OTHERWISE, THE 
FOREGOING LIMITED WARRANTY IS THE CONSUMER’S SOLE AND 
EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, 
EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, 
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING 
BUT NOT LIMITED TO LOSS OF ANTICIPATED BENEFITS OR PROFITS, 
LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES, 
LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, 
COST OF CAPITAL, COST OF ANY SUBSTITUTE EQUIPMENT OR 
FACILITIES, DOWNTIME, THE CLAIMS OF ANY THIRD PARTIES, 
INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING 
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM 
BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, 
STRICT TORT, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF 
NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES. NOKIA SHALL 
NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE 
LIMITED WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE 
PRODUCT IS BEING REPAIRED.
[ 161 ]
20
11 Some states do not allow limitation of how long an implied warranty 
lasts, so the one year warranty limitation may not apply to you (the 
Consumer). Some states do not allow the exclusion or limitation of 
incidental and consequential damages, so certain of the above 
limitations or exclusions may not apply to you (the Consumer). This 
limited warranty gives the Consumer specific legal rights and the 
Consumer may also have other rights which vary from state to state.
12 Nokia neither assumes nor authorizes any authorized service center 
or any other person or entity to assume for it any other obligation or 
liability beyond that which is expressly provided for in this limited 
warranty including the provider or seller of any extended warranty or 
service agreement.
13 This is the entire warranty between Nokia and the Consumer, and 
supersedes all prior and contemporaneous agreements or understandings, 
oral or written, relating to the Product, and no representation, 
promise or condition not contained herein shall modify these terms.
14 This limited warranty allocates the risk of failure of the Product 
between the Consumer and Nokia. The allocation is recognized by  
the Consumer and is reflected in the purchase price.
15 Any action or lawsuit for breach of warranty must be commenced 
within eighteen (18) months following purchase of the Product.
16 Questions concerning this limited warranty may be directed to:  
Nokia Inc.  
Attn: Customer Service 
7725 Woodland Center Blvd., Ste. 150 
Tampa, FL 33614 
Telephone: 1-888-NOKIA-2U (1-888-665-4228) 
Facsimile: (813) 287-6612 
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)
17 The limited warranty period for Nokia supplied attachments and 
accessories is specifically defined within their own warranty cards 
and packaging. 
Nokia is a registered trademark of Nokia Corporation

[ 162 ]
20
What information is 
needed? Numbers Where is the number?
My number Wireless service 
provider
Voice mail number Wireless service 
provider
Wireless provider’s 
number
Wireless service 
provider
Provider’s customer 
care
Wireless service 
provider
Model number Label on back of phone 
(under battery)
Phone type 850 and 1900 GSM Back of title page
IMEI number
Label on back of phone 
(under battery). Also on 
label located ---
[ 163 ]
Appendix A  
Message from the CTIA 
(Cellular Telecommunications 
& Internet Association)  
to all users of mobile phones.
© 2001 Cellular Telecommunications & Internet Association. All Rights 
Reserved.1250 Connecticut Avenue, NW Suite 800, Washington, DC 20036. 
Phone: (202) 785-0081
[ 164 ]
Safety is the most important call you will ever make.
A Guide to Safe and Responsible Wireless Phone Use 
Tens of millions of people in the U.S. today take advantage of the unique 
combination of convenience, safety and value delivered by the wireless telephone. 
Quite simply, the wireless phone gives people the powerful ability to communicate 
by voice--almost anywhere, anytime--with the boss, with a client, with the kids, 
with emergency personnel or even with the police. Each year, Americans make 
billions of calls from their wireless phones, and the numbers are rapidly growing.
But an important responsibility accompanies those benefits, one that every wireless 
phone user must uphold. When driving a car, driving is your first responsibility. A 
wireless phone can be an invaluable tool, but good judgment must be exercised at 
all times while driving a motor vehicle--whether on the phone or not.
The basic lessons are ones we all learned as teenagers. Driving requires alertness, 
caution and courtesy. It requires a heavy dose of basic common sense---keep your 
head up, keep your eyes on the road, check your mirrors frequently and watch out 
for other drivers. It requires obeying all traffic signs and signals and staying within 
the speed limit. It means using seatbelts and requiring other passengers to do the 
same.
But with wireless phone use, driving safely means a little more. This brochure is a 
call to wireless phone users everywhere to make safety their first priority when 
behind the wheel of a car. Wireless telecommunications is keeping us in touch, 
simplifying our lives, protecting us in emergencies and providing opportunities to 
help others in need. 
When it comes to the use of wireless phones, safety is your most important call.   
Wireless Phone "Safety Tips" 
Below are safety tips to follow while driving and using a wireless phone which 
should be easy to remember. 
1 Get to know your wireless phone and its features such as speed dial and redial. 
Carefully read your instruction manual and learn to take advantage of valuable 
features most phones offer, including automatic redial and memory. Also, work 
to memorize the phone keypad so you can use the speed dial function without 
taking your attention off the road.
2 When available, use a hands free device. A number of hands free wireless phone 
accessories are readily available today. Whether you choose an installed mounted 
device for your wireless phone or a speaker phone accessory, take advantage of 
these devices if available to you.
3 Position your wireless phone within easy reach. Make sure you place your 
wireless phone within easy reach and where you can grab it without removing 
your eyes from the road. If you get an incoming call at an inconvenient time, if 
possible, let your voice mail answer it for you.
4 Suspend conversations during hazardous driving conditions or situations. Let 
the person you are speaking with know you are driving; if necessary, suspend the 
[ 165 ]
call in heavy traffic or hazardous weather conditions. Rain, sleet, snow and ice 
can be hazardous, but so is heavy traffic. As a driver, your first responsibility is 
to pay attention to the road.
5 Do not take notes or look up phone numbers while driving. If you are reading an 
address book or business card, or writing a "to do" list while driving a car, you 
are not watching where you are going. It’s common sense. Don’t get caught in a 
dangerous situation because you are reading or writing and not paying attention 
to the road or nearby vehicles.
6 Dial sensibly and assess the traffic; if possible, place calls when you are not 
moving or before pulling into traffic. Try to plan your calls before you begin your 
trip or attempt to coincide your calls with times you may be stopped at a stop 
sign, red light or otherwise stationary. But if you need to dial while driving, 
follow this simple tip--dial only a few numbers, check the road and your mirrors, 
then continue.
7 Do not engage in stressful or emotional conversations that may be distracting. 
Stressful or emotional conversations and driving do not mix--they are 
distracting and even dangerous when you are behind the wheel of a car. Make 
people you are talking with aware you are driving and if necessary, suspend 
conversations which have the potential to divert your attention from the road.
8 Use your wireless phone to call for help. Your wireless phone is one of the 
greatest tools you can own to protect yourself and your family in dangerous 
situations--with your phone at your side, help is only three numbers away. Dial 
9-1-1 or other local emergency number in the case of fire, traffic accident, road 
hazard or medical emergency. Remember, it is a free call on your wireless phone!
9 Use your wireless phone to help others in emergencies. Your wireless phone 
provides you a perfect opportunity to be a "Good Samaritan" in your 
community. If you see an auto accident, crime in progress or other serious 
emergency where lives are in danger, call 9-1-1 or other local emergency number, 
as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency assistance number 
when necessary. Certain situations you encounter while driving may require 
attention, but are not urgent enough to merit a call for emergency services. But 
you still can use your wireless phone to lend a hand. If you see a broken-down 
vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident 
where no one appears injured or a vehicle you know to be stolen, call roadside 
assistance or other special non-emergency wireless number. 
Careless, distracted individuals and people driving irresponsibly represent a hazard 
to everyone on the road. Since 1984, the Cellular Telecommunications Industry 
Association and the wireless industry have conducted educational outreach to 
inform wireless phone users of their responsibilities as safe drivers and good 
citizens. As we approach a new century, more and more of us will take advantage of 
the benefits of wireless telephones. And, as we take to the roads, we all have a 
responsibility to drive safely.
The wireless industry reminds you to use your phone safely when driving.
[ 166 ]
For more information, please call 1-888-901-SAFE. 
For updates: http://www.wow-com.com/consumer/issues/driving/
articles.cfm?ID=85 
© 2001 Cellular Telecommunications & Internet Association. All Rights 
Reserved.1250 Connecticut Avenue, NW Suite 800, Washington, DC 20036. Phone: 
(202) 785-0081
[ 167 ]
Appendix B Message from the 
FDA (U.S. Food and Drug 
Administration) to all users 
of mobile phones.
July 18, 2001 ..... For updates: http://www.fda.gov/cdrh/phones
[ 168 ]
Consumer Update on Wireless Phones
U.S. Food and Drug Administration
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are 
associated with using wireless phones. There is no proof, however, that wireless 
phones are absolutely safe. Wireless phones emit low levels of radio frequency energy 
(RF) in the microwave range while being used. They also emit very low levels of RF 
when in the stand-by mode. Whereas high levels of RF can produce health effects (by 
heating tissue), exposure to low level RF that does not produce heating effects causes 
no known adverse health effects. Many studies of low level RF exposures have not 
found any biological effects. Some studies have suggested that some biological effects 
may occur, but such findings have not been confirmed by additional research. In 
some cases, other researchers have had difficulty in reproducing those studies, or in 
determining the reasons for inconsistent results.
2. What is FDA's role concerning the safety of wireless phones?
Under the law, FDA does not review the safety of radiation-emitting consumer 
products such as wireless phones before they can be sold, as it does with new drugs 
or medical devices. However, the agency has authority to take action if wireless 
phones are shown to emit radio frequency energy (RF) at a level that is hazardous to 
the user. In such a case, FDA could require the manufacturers of wireless phones to 
notify users of the health hazard and to repair, replace or recall the phones so that 
the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions, FDA has 
urged the wireless phone industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type emitted 
by wireless phones;
• Design wireless phones in a way that minimizes any RF exposure to the user 
that is not necessary for device function; and
• Cooperate in providing users of wireless phones with the best possible 
information on possible effects of wireless phone use on human health.
FDA belongs to an interagency working group of the federal agencies that have 
responsibility for different aspects of RF safety to ensure coordinated efforts at the 
federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Federal Communications Commission
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group 
activities, as well.
FDA shares regulatory responsibilities for wireless phones with the Federal 
Communications Commission (FCC). All phones that are sold in the United States 
must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA 
and other health agencies for safety questions about wireless phones. FCC also 
regulates the base stations that the wireless phone networks rely upon. While these 
base stations operate at higher power than do the wireless phones themselves, the 
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RF exposures that people get from these base stations are typically thousands of 
times lower than those they can get from wireless phones. Base stations are thus not 
the subject of the safety questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term wireless phone refers here to hand-held wireless phones with built-in 
antennas, often called cell mobile or PCS phones. These types of wireless phones can 
expose the user to measurable radio frequency energy (RF) because of the short 
distance between the phone and the user’s head. These RF exposures are limited by 
Federal Communications Commission safety guidelines that were developed with 
the advice of FDA and other federal health and safety agencies. When the phone is 
located at greater distances from the user, the exposure to RF is drastically lower 
because a person's RF exposure decreases rapidly with increasing distance from the 
source. The so-called cordless phones; which have a base unit connected to the 
telephone wiring in a house, typically operate at far lower power levels, and thus 
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have 
suffered from flaws in their research methods. Animal experiments investigating the 
effects of radio frequency energy (RF) exposures characteristic of wireless phones 
have yielded conflicting results that often cannot be repeated in other laboratories. 
A few animal studies, however, have suggested that low levels of RF could accelerate 
the development of cancer in laboratory animals. However, many of the studies that 
showed increased tumor development used animals that had been genetically 
engineered or treated with cancer-causing chemicals so as to be pre-disposed to 
develop cancer in the absence of RF exposure. Other studies exposed the animals to 
RF for up to 22 hours per day. These conditions are not similar to the conditions 
under which people use wireless phones, so we don’t know with certainty what the 
results of such studies mean for human health.
Three large epidemiology studies have been published since December 2000. 
Between them, the studies investigated any possible association between the use of 
wireless phones and primary brain cancer, glioma, meningioma, or acoustic 
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of 
the studies demonstrated the existence of any harmful health effects from wireless 
phone RF exposures. However, none of the studies can answer questions about long-
term exposures, since the average period of phone use in these studies was around 
three years.
5.What research is needed to decide whether RF exposure from wireless 
phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people actually 
using wireless phones would provide some of the data that are needed. Lifetime 
animal exposure studies could be completed in a few years. However, very large 
numbers of animals would be needed to provide reliable proof of a cancer promoting 
effect if one exists. Epidemiological studies can provide data that is directly 
applicable to human populations, but 10 or more years follow-up may be needed to 
provide answers about some health effects, such as cancer. This is because the 
interval between the time of exposure to a cancer-causing agent and the time tumors 
develop - if they do - may be many, many years. The interpretation of epidemiological 
studies is hampered by difficulties in measuring actual RF exposure during day-to-
day use of wireless phones. Many factors affect this measurement, such as the angle 
at which the phone is held, or which model of phone is used.
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6. What is FDA doing to find out more about the possible health effects 
of wireless phone RF?
FDA is working with the U.S. National Toxicology Program and with groups of 
investigators around the world to ensure that high priority animal studies are 
conducted to address important questions about the effects of exposure to radio 
frequency energy (RF).
FDA has been a leading participant in the World Health Organization International 
Electromagnetic Fields (EMF) Project since its inception in 1996. An influential 
result of this work has been the development of a detailed agenda of research needs 
that has driven the establishment of new research programs around the world. The 
Project has also helped develop a series of public information documents on EMF 
issues.
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a 
formal Cooperative Research and Development Agreement (CRADA) to do research 
on wireless phone safety. FDA provides the scientific oversight, obtaining input from 
experts in government, industry, and academic organizations. CTIA-funded research 
is conducted through contracts to independent investigators. The initial research 
will include both laboratory studies and studies of wireless phone users. The CRADA 
will also include a broad assessment of additional research needs in the context of 
the latest research developments around the world.
7. How can I find out how much radio frequency energy exposure I can 
get by using my wireless phone?
All phones sold in the United States must comply with Federal Communications 
Commission (FCC) guidelines that limit radio frequency energy (RF) exposures. FCC 
established these guidelines in consultation with FDA and the other federal health 
and safety agencies. The FCC limit for RF exposure from wireless telephones is set 
at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC 
limit is consistent with the safety standards developed by the Institute of Electrical 
and Electronic Engineering (IEEE) and the National Council on Radiation 
Protection and Measurement. The exposure limit takes into consideration the body’s 
ability to remove heat from the tissues that absorb energy from the wireless phone 
and is set well below levels known to have effects.
Manufacturers of wireless phones must report the RF exposure level for each model 
of phone to the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives 
directions for locating the FCC identification number on your phone so you can find 
your phone’s RF exposure level in the online listing.
8. What has FDA done to measure the radio frequency energy coming 
from   wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical 
standard for measuring the radio frequency energy (RF) exposure from wireless 
phones and other wireless handsets with the participation and leadership of FDA 
scientists and engineers. The standard, Recommended Practice for Determining the 
Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless 
Communications Devices: Experimental Techniques, sets forth the first consistent 
test methodology for measuring the rate at which RF is deposited in the heads of 
wireless phone users. The test method uses a tissue-simulating model of the human 
head. Standardized SAR test methodology is expected to greatly improve the 
consistency of measurements made at different laboratories on the same phone. SAR 
is the measurement of the amount of energy absorbed in tissue, either by the whole 
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body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of 
matter. This measurement is used to determine whether a wireless phone complies 
with safety guidelines.
9. What steps can I take to reduce my exposure to radio frequency 
energy from my wireless phone?
If there is a risk from these products--and at this point we do not know that there is-
-it is probably very small. But if you are concerned about avoiding even potential 
risks, you can take a few simple steps to minimize your exposure to radio frequency 
energy (RF). Since time is a key factor in how much exposure a person receives, 
reducing the amount of time spent using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by wireless phone every day,     you could 
place more distance between your body and the source of the RF,     since the exposure 
level drops off dramatically with distance. For example, you could use a headset and 
carry the wireless phone away from your body or use a wireless phone connected to 
a remote antenna.
Again, the scientific data do not demonstrate that wireless phones are harmful. But 
if you are concerned about the RF exposure from these products, you can use 
measures like those described above to reduce your RF exposure from wireless phone 
use.
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including 
children and teenagers. If you want to take steps to lower exposure to radio 
frequency energy (RF), the measures described above would apply to children and 
teenagers using wireless phones. Reducing the time of wireless phone use and 
increasing the distance between the user and the RF source will reduce RF 
exposure.Some groups sponsored by other national governments have advised that 
children be discouraged from using wireless phones at all. For example, the 
government in the United Kingdom distributed leaflets containing such a 
recommendation in December 2000. They noted that no evidence exists that using a 
wireless phone causes brain tumors or other ill effects. Their recommendation to 
limit wireless phone use by children was strictly precautionary; it was not based on 
scientific evidence that any health hazard exists.
11. What about wireless phone interference with medical equipment?
Radio frequency energy (RF) from wireless phones can interact with some electronic 
devices. For this reason, FDA helped develop a detailed test method to measure 
electromagnetic interference (EMI) of implanted cardiac pacemakers and 
defibrillators from wireless telephones. This test method is now part of a standard 
sponsored by the Association for the Advancement of Medical instrumentation 
(AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and 
many other groups, was completed in late 2000. This standard will allow 
manufacturers to ensure that cardiac pacemakers and defibrillators are safe from 
wireless phone EMI. FDA has tested hearing aids for interference from handheld 
wireless phones and helped develop a voluntary standard sponsored by the Institute 
of Electrical and Electronic Engineers (IEEE). This standard specifies test methods 
and performance requirements for hearing aids and wireless phones so that no 
interference occurs when a person uses a compatible phone and a accompanied 
hearing aid at the same time. This standard was approved by the IEEE in 2000.

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FDA continues to monitor the use of wireless phones for possible interactions with 
other medical devices. Should harmful interference be found to occur, FDA will 
conduct testing to assess the interference and work to resolve the problem.
12. Where can I find additional information?
For additional information, please refer to the following resources:
• FDA web page on wireless phones 
http://www.fda.gov/cdrh/phones/index.html
• Federal Communications Commission (FCC) RF Safety Program  
http://www.fcc.gov/oet/rfsafety
• International Commission on Non-Ionizing Radiation Protection 
http://www.icnirp.de
• World Health Organization (WHO) International EMF Project 
http://www.who.int/emf
• National Radiological Protection Board (UK) 
http://www.nrpb.org.uk/
July 18, 2001For updates: http://www.fda.gov/cdrh/phones