Mitel Networks 80-001224 IP Phone Base User Manual Regulatory Compliance and Safety Information
Mitel Networks IP Phone Base Regulatory Compliance and Safety Information
Contents
- 1. Manual 1
- 2. Manual 2
- 3. Manual 3
Manual 3
30 Model 57i CT Installation Guide
Other Phone Features (57i CT Base Unit)
Line/Call Appearance Keys
The 57i CT has 4 hard line/call appearance keys each with a corresponding
status light. Additional line/call appearances may also be set up on your
phone as softkeys.
These line/call appearance buttons and lights represent physical lines or
calls for your extension. By pressing a line/call appearance button, you
connect to the line or a call it represents. The line/call appearance light
indicates the status of that line or call.
When the phone is taken off-hook, the phone will automatically select a
line for you.
For more information about the Line/Call Appearance keys, see the
Aastra Model 57i CT IP Phone User Guide.
Using a Headset with your 57i CT Base Unit
The 57i CT Base Unit accepts headsets through the modular jack on the
back of the phone. Contact your telephone equipment retailer or
distributor to purchase a compatible headset. A non-amplified headset is
required. Customers should read and observe all safety
recommendations contained in headset operating guides when using
any headset.
Note: For best headset performance, Aastra recommends non-amplified headset
equipped with modular connector.
Making and Receiving Calls using a Headset
1. Ensure that you have selected a headset audio mode by accessing the
Options menu. See the section "Customizing your 57i CT Base Unit" on
page 22 for detailed information.
2. Plug the headset into jack.
3. Press the key to obtain dial tone or answer an incoming call.
Depending on the audio mode selected from the Options menu, dial
tone or an incoming call will be received on either the headset or the
handsfree speakerphone.
4. Press the Nkey to end the call.
Line/Call Appearance LED Status Description
OFF Indicates idle line or no call
activity
Rapid Flash Indicates ringing on the line.
Slow Flash Indicates a call is on hold.
Model 57i CT Installation Guide 31
Other Phone Features (57i CT Handset)
Other Phone Features (57i CT Handset)
Adjusting the Volume
Receiver Volume
When on a call and while not in any edit mode, the handset’s receive
volume can be adjusted using the volume control bar located on the side of
the handset. The display feedback is a speaker facing the right side of the
display with a rectangular box on the right side of the speaker. This box
indicates the relative volume of the receiver volume: lb
Alerter Volume
The volume control bar is also used to adjust the alerter volume while the
set is idle or while the set is alerting (ringing).
The alert volume icon indicates that the alerter volume is shown while the
volume bar shows the relative volume: ¬c. The volume levels range
from off ( ¬e ) to full volume ( ¬a )
Handset Status Light (LED)
The multifunction Handset LED provides the following user feedback:
Alerter Tones
The 57i CT cordless handset uses tones to provide information as follows:
Handset LED Status Description
Slow Flash Indicates you have a message(s).
Rapid Flash Indicates an alerter tone is in progress. (See next
paragraph).
Intermittent Flash Indicates the phone is set on "mute".
Intermediate Flash Indicates the call is on hold.
ON solid Indicates you are on an active call.
Handset Alerter Tones Description
Alerting Provides user selected alerter tones.
Battery Provides "Battery low" warning tone every 3
minutes.
Hold Provides "Flash ring" to notify of call on hold.
Model 536 and 560 Expansion Modules (536EM, 560EM)
The 57i CT IP Phone offers optional Expansion Modules that attach to the
right side of the phone to provide additional softkeys.
The 536EM provides 36 additional softkeys on a 57i CT IP Phone. The
560EM provides 60 additional softkeys. The softkeys support the following
features:
•BLF
• Speedial
• Shared Call Appearance
Each key provides an LED for indicating call status. The 536EM provides a
paper label for convenient key labeling, and the 560EM provides an LCD
for displaying key labeling.
Additional modules (up to 3 total modules) can be piggy-backed to an
existing module providing an additional 108 softkeys with 536EMs and an
additional 180 softkeys with 560EMs. You connect the additional modules
to the right side of an existing module. The following figure illustrates the
addition of multiple 536EM modules on the 57i CT IP Phone.
33 Model 57i CT Installation Guide
Model 536 and 560 Expansion Modules (536EM,
You can configure the softkeys via the configuration files or the Aastra
Web UI. See the Aastra 57i CT SIP IP Phone User Guide for more
information about using the 560EM on the 57i CT IP phone.
Installing the 536EM or 560EM
On the 536EM, there are 18 softkeys in each column (totaling 36 keys) on
the keypad. On the 560EM, there are 10 softkeys in each column (totaling
20 keys) on the keypad. The 560EM also provides 3 keys at the bottom left
of the unit that allow you to configure 20 keys for each button (totaling 60
softkeys).
The module connects to the right side of the 57i CT IP phone via an RJ-45
connector.
536EM 560EM
Model 57i CT Installation Guide 34
Model 536 and 560 Expansion Modules (536EM,
Connecting the Expansion Modules to Your Phone
Use the following procedure to connect the 536EM or the 560EM to your
57i CT IP phone.
1. Turn your phone over to show the bottom of the phone.
2. Turn the expansion module over to show the bottom of the module.
3. Connect one end of the RJ-45 cable to the RJ-45 port on the back of your
phone as indicated in the illustration below.
4. Connect the other end of the RJ-45 cable to the RJ-45 port on the back of
the expansion module as indicated in the illustration above.
5. Turn over both units to sit face up on the desk with the expansion mod-
ule sitting flush against the right side of the phone.
Note: Install additional modules as applicable using additional RJ-45 cables. You
must attach any additional module to the right side of an existing module
(piggy-backed) as shown in the following illustration.
For more information about setting the softkeys, see the Aastra Model
57i CT IP Phone User Guide.
Back of Expansion
Module
Back of Phone
RJ-45 Connectors
35 Model 57i CT Installation Guide
Troubleshooting Solutions
Troubleshooting Solutions
Why is the light not coming on with a new Voice Mail Message?
Your phone system or service provider must provide “Visual” Message
Waiting service for this function to work. Check with your system
administrator for more information.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the phone
and handset. See the section "Connecting a Handset or Headset" on
page 17 for information.
Why is my speakerphone not working?
If you press and the speaker light flashes and you do not hear dial
tone, the Set Audio option has been used to set up the phone for headset
use; press a second time. If the light goes out, the phone is set up to
be used only with a headset or handset. If the light stays on steady and you
hear dial tone, you can alternate between the speakerphone and the
headset by pressing . See the section, "Set Audio" on page 24 for
instructions on how to change the Set Audio feature.
Why is my display blank?
Ensure that power is being provided to your phone. If your Network does
not provide Inline power over Ethernet, you can obtain an additional
accessory, the a PoE inline power injector, to provide power over
Ethernet locally to your phone. See the section "Connecting to the
Network and to Power" on page 15 for details.
Why can I only see 4 options when the installer or user guide says there
are more?
The telephone screen will only show 4 options at a time. To see more, press
the down arrow button .
Can I turn the backlight for the screen on and off?
Yes. You can use the IP phone UI to turn ON and OFF the backlight for the
screen.
1. Press the key.
2. Select Display->Backlight.
3. Press the Change key to turn the backlight on and off.
4. Press Save to save the change.
Why does the telephone wobble?
Make sure the cords are routed properly through the back of the phone, as
indicated in the section, "Connecting a Handset or Headset" on page 17.
Check that the leg stands have been properly snapped into place. Since
the legs can be oriented in two different ways and in two different positions
to offer four different phone viewing angles, check that both legs are
oriented in the same direction and in the same position on either side of
the phone.
What is a softkey?
The 57i has 12 softkeys (6 on the top and 6 on the bottom). You can
program all 12 softkeys to perform specific functions on the phone.
These keys are located at the center of the phone on either side of the
display panel. See the section "Softkeys" on page 29 or refer to your
Aastra Model 57i CT IP Phone User Guide for more information.
Model 57i CT Installation Guide 37
Limited Warranty
Limited Warranty
Aastra Telecom warrants this product against defects and malfunctions during a
one (1) year period from the date of original purchase. If there is a defect or
malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either
repair or replace the telephone set at no charge, if returned within the warranty
period.
If replacement parts are used in making repairs, these parts may be refurbished, or
may contain refurbished materials. If it is necessary to replace the telephone set, it
may be replaced with a refurbished telephone of the same design and color. If it
should become necessary to repair or replace a defective or malfunctioning
telephone set under this warranty, the provisions of this warranty shall apply to the
repaired or replaced telephone set until the expiration of ninety (90) days from the
date of pick up, or the date of shipment to you, of the repaired or replacement set,
or until the end of the original warranty period, whichever is later. Proof of the
original purchase date is to be provided with all telephone sets returned for
warranty repairs.
Exclusions
Aastra Telecom does not warrant its telephone sets to be compatible with the
equipment of any particular telephone company. This warranty does not extend to
damage to products resulting from improper installation or operation, alteration,
accident, neglect, abuse, misuse, fire or natural causes such as storms or floods,
after the telephone is in your possession.
Aastra Telecom shall not be liable for any incidental or consequential damages,
including, but not limited to, loss, damage or expense directly or indirectly arising
from the customers use of or inability to use this telephone, either separately or in
combination with other equipment. This paragraph, however, shall not apply to
consequential damages for injury to the person in the case of telephones used or
bought for use primarily for personal, family or household purposes.
This warranty sets forth the entire liability and obligations of Aastra Telecom
with respect to breach of warranty, and the warranties set forth or limited herein
are the sole warranties and are in lieu of all other warranties, expressed or implied,
including warranties or fitness for particular purpose and merchantability.
Warranty Repair Services
Should the set fail during the warranty period;
In North America
, please call
1-800-574-1611 for further information.
Outside North America
, contact your sales representative for return instructions.
You will be responsible for shipping charges, if any. When you return this
telephone for warranty service, you must present proof of purchase.
After Warranty Service
Aastra Telecom offers ongoing repair and support for this product. This service
provides repair or replacement of your Aastra Telecom product, at Aastra
Telecom's option, for a fixed charge. You are responsible for all shipping charges.
For further information and shipping instructions;
In North America
, contact our service information number: 1-800-574-1611.
Outside North America
, contact your sales representative.
Note:
Repairs to this product may be made only by the manufacturer and its authorized
agents, or by others who are legally authorized. This restriction applies during and after
the warranty period. Unauthorized repair will
void the warranty.
Model 57i CT Installation Guide Index-1
Index
Index
Numerics
57i line settings 29
A
audio, setting 23
B
backlight 22
base station 3
location of 19
batteries 3
battery 20
belt clip 20
C
call timer 28
contrast level, setting 22
D
date
setting date 22
setting format 22
daylight savings 22
desk installation 17
dialpad, live 23
E
expansion module, 536EM 6, 31
expansion module, 560EM 6, 31
expansion, module installing 32
F
features
base unit 1, 27
handset 1
H
handset 3
backlight setting on 26
call timer on 25
connecting to phone 16
key locking on 26
setting language on 25
setting ring tone on 25
silent alert on 26
vibrate setting on 26
headset
connecting to phone 16
making and receiving calls with 29
using 20
headset mode 23
headset/speaker mode 23
I
indicator light 27
inline power
not provided 15
provided 14
installation
base unit 12
introduction 1
IP phone, customizing 19
K
key descriptions
cordless handset 10
for 57i CT base unit 8
key panel
57i CT base 7
cordless handset 10
L
language 21
lights or LEDs
MWI 27
speaker 27
status 27
locking the phone 24
M
message waiting, clearing 22
microphone volume, headset 23
MWI (message waiting indicator) 27
N
network
configuration settings for 24
shared connection on 12
network connection
direct 12
network connection, shared 13
network, connecting to 14
Index
Index
Index-2 Model 57i CT Installation Guide
P
parts, IP phone 5
power, connecting to 14
R
requirements, IP phone 1
ring tone, setting 22
S
SIP settings 24
softkeys 28
speaker mode 23
speaker/headset mode 23
status, IP phone 24
T
time
setting format 22
setting time 21
setting time server 21
setting time zone 22
tone set, setting 22
U
user password 24
V
volume, adjusting 27
W
wall installation 18
warranty, limited 37
If you’ve read this owner’s manual and consulted the Troubleshooting section and still
have problems, please visit our website at www.aastra.com, or call 1-800-574-1611 for
technical assistance.
© Aastra Telecom Inc. 2007 41-001161-00 Rev 01