Mojo Networks C-65 Access Point / Sensor User Manual C 65 Installation Guide

AirTight Networks, Inc. Access Point / Sensor C 65 Installation Guide

Contents

Professiona Installatio Guide rev

Installation Guide
C-65 Access Point/Sensor
339 N. Bernardo Avenue, # 200, Mountain View, CA 94043
www.airtightnetworks.com
©2014-2015 AirTight Networks, Inc. All rights reserved.
This page is intentionally left blank.
C-65 Installation Guide 1
END USER LICENSE AGREEMENT
Please read the End User License Agreement before installing the C-65 Access Point/Sensor. The End User
License Agreement is available at the following location http://www.airtightnetworks.com/fileadmin/pdf/AirTight-
EULA.pdf.
Installing the C-65 Access Point/Sensor constitutes your acceptance of the terms and conditions of the End User
License Agreement.
DISCLAIMER
THE INFORMATION IN THIS GUIDE IS SUBJECT TO CHANGE WITHOUT ANY PRIOR NOTICE.
AIRTIGHT® NETWORKS, INC. IS NOT LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS
OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT.
THIS PRODUCT HAS THE CAPABILITY TO BLOCK WIRELESS TRANSMISSIONS FOR THE PURPOSE OF
PROTECTING YOUR NETWORK FROM MALICIOUS WIRELESS ACTIVITY. BASED ON THE POLICY
SETTINGS, YOU HAVE THE ABILITY TO SELECT WHICH WIRELESS TRANSMISSIONS ARE BLOCKED AND,
THEREFORE, THE CAPABILITY TO BLOCK AN EXTERNAL WIRELESS TRANSMISSION. IF IMPROPERLY
USED, YOUR USAGE OF THIS PRODUCT MAY VIOLATE US FCC PART 15 AND OTHER LAWS. BUYER
ACKNOWLEDGES THE LEGAL RESTRICTIONS ON USAGE AND UNDERSTANDS AND WILL COMPLY WITH
US FCC RESTRICTIONS AS WELL AS OTHER GOVERNMENT REGULATIONS. AIRTIGHT IS NOT
RESPONSIBLE FOR ANY WIRELESS INTERFERENCE CAUSED BY YOUR USE OF THE PRODUCT.
AIRTIGHT NETWORKS, INC. AND ITS AUTHORIZED RESELLERS OR DISTRIBUTORS WILL ASSUME NO
LIABILITY FOR ANY DAMAGE OR VIOLATION OF GOVERNMENT REGULATIONS ARISING FROM YOUR
USAGE OF THE PRODUCT, EXCEPT AS EXPRESSLY DEFINED IN THE INDEMNITY SECTION OF THIS
DOCUMENT.
LIMITATION OF LIABILITY
AirTight Networks will not be liable to customer or any other party for any indirect, incidental, special,
consequential, exemplary, or reliance damages arising out of or related to the use of AirTight Wi-Fi, AirTight
WIPS, AirTight Cloud Services, and AirTight devices under any legal theory, including but not limited to lost profits,
lost data, or business interruption, even if AirTight Networks knows of or should have known of the possibility of
such damages. Regardless of the cause of action or the form of action, the total cumulative liability of AirTight
Networks for actual damages arising out of or related to the use of AirTight Wi-Fi, AirTight WIPS, AirTight Cloud
Services or AirTight devices will not exceed the respective price paid for AirTight Wi-Fi, AirTight WIPS, AirTight
Cloud Services, or AirTight devices.
Copyright © 2014-2015 AirTight® Networks, Inc. All Rights Reserved.
Powered by Marker PacketTM, Active ClassificationTM, Live EventsTM, VLAN Policy MappingTM, Smart ForensicsTM,
WEPGuardTM and WPAGuardTM. AirTight Networks and the AirTight Networks logo are trademarks and AirTight is
a registered trademark of AirTight Networks, Inc.
This product contains components from Open Source software. These components are governed by the terms
and conditions of the GNU Public License. To read these terms and conditions visit
http://www.gnu.org/copyleft/gpl.html.
Protected by one or more of U.S. patent Nos. 7,002,943; 7,154,874; 7,216,365; 7,333,800; 7,333,481; 7,339,914;
7,406,320; 7,440,434; 7,447,184; 7,496,094; 7,536,723; 7,558,253; 7,710,933; 7,751,393; 7,764,648; 7,804,808;
7,856,209; 7,856,656; 7,970,894; 7,971,253; 8,032,939; and international patents: AU 200429804; GB 2410154;
JP 4639195; DE 60 2004 038 621.9; and GB/NL/FR/SE 1976227. More patents pending. For more information on
patents, please visit: www.airtightnetworks.com/patents.
C
-65 Installation Guide 2
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected. Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For operation within 5.15 ~ 5.25GHz / 5.47 ~5.725GHz frequency range, it is restricted to indoor environment.
The band from 5600-5650MHz will be disabled by the software during the manufacturing and cannot be
changed by the end user. This device meets all the other requirements specified in Part 15E, Section 15.407 of
the FCC Rules.
FOR MOBILE DEVICE USAGE (>20cm/low power) Radiation Exposure
Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your
body.
FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES)
Note: The country code selection is for non-US models only and is not available to all US models. Per FCC
regulations, all Wi-Fi products marketed in the US must be fixed to US operation channels only.
C
-65 Installation Guide 3
Industry Canada Statement
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Ce dispositif est conforme a la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de
licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositifne doit pas produire de
brouillage prejudiciable, et (2) ce dispositif doit accepter tout brouillage re , y compris un brouillage susceptible
de provoquer un fonctionnement indesirable.
Caution
(i) The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for
harmful interference to co-channel mobile satellite systems.
(ii) High-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and
5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Avertissement
(i) les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont reserves uniquement pour une utilisation a
l’interieur afin de reduire les risques de brouillage prejudiciable aux systemes de satellites mobiles utilisant les
memes canaux;
(ii) De plus, les utilisateurs devraient aussi etre avises que les utilisateurs de radars de haute puissance sont
designes utilisateurs principaux (c.-a-d., qu’ils ont la priorite) pour les bandes 5 250-5 350 MHz et 5 650-5 850
MHz et que ces radars pourraient causer du brouillage et/ou des dommages aux dispositifs LAN-EL.
FOR MOBILE DEVICE USAGE (>20cm/low power)
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This
equipment should be installed and operated with a minimum distance 20cm between the radiator and your
body.
Declaration d’exposition aux radiations:
Cet equipement est conforme aux limites d’exposition aux rayonnements IC etablies pour un environnement
non controle. Cet equipement doit @tre installe et utilise avec un minimum de 20 cm de distance entre la source
de rayonnement et votre cmps.
C
-65 Installation Guide 4
About this Guide
This installation guide explains how to mount the C-65 access point (AP)/sensor and the various configuration
details.
Important! Please read the EULA before installing the C-65 device. Installation constitutes your acceptance of
the terms and conditions of the EULA mentioned above in this document.
Intended Audience
This guide can be referred to by anyone who wants to install and configure the C-65 AP/Sensor.
Document Overview
This guide contains the following chapters:
1. Package Contents
2. C-65 Overview
3. Installing the C-65
4. Manually Configuring C-65
5. Config Shell Commands
6. Troubleshooting
Note: All instances of the term ‘server’ in this document refer to the AirTight Wi-Fi / AirTight WIPS server,
unless the server name or type is explicitly stated.
Product and Documentation Updates
To receive important news on product updates, please visit our website at http://www.airtightnetworks.com.
We continuously enhance our product documentation based on customer feedback. To obtain the latest copy of
this document, visit http://www.airtightnetworks.com/home/support.html.
Contact Information
AirTight® Networks, Inc.
339 N, Bernardo Avenue, Suite #200,
Mountain View, CA 94043
Tel: +1 650-961-1111
Fax: +1 650-963-3388
For technical support, send an email to support@airtightnetworks.com.
C
-65 Installation Guide 5
1. Package Contents
Please ensure that the items shown in Figure 1-1 are included in the C-65 device package:
Figure 1-1 C-65 Package Contents
Note: The MAC address of the device is printed on a label at the bottom of the product and the packaging box.
Note down the MAC address, before mounting the device on the ceiling or at a location that is difficult to access.
If the package is not complete, please contact AirTight® Networks, Inc. technical support at
support@airtightnetworks.com, or return the package to the vendor or dealer where you purchased the product.
C
-65 Installation Guide 6
2. C-65 Overview
C-65 is a 2x2:2 802.11 a/b/g/n/ac access point/sensor. This chapter provides an overview of the C-65 and
describes front and the rear panels.
The front panel of the C-65 has 4 LEDs that indicate the working of the device.
Figure 2-1 Front Panel of C-65
The following table indicates the device states based on the LEDs.
Table 2-1 LED Details for C-65 in AP mode
Power LAN1 2.4
GHz 5 GHz Description
Off
Solid
Green
Any
Powered on and is working normally. The
AP is connected to the server.
Off
Slow
Blink
Blink
Any
Upgrade is in progress.
Solid
Orange Off
Any
Unable to get Ethernet link.
Solid
Orange
Fast
Blink
Any
Did not receive a valid IP address via the
DHCP.
Solid
Orange
Slow
Blink
Any
Unable to connect to the server.
Off Off Off Off
Not powered on or it is in the process of
starting up.
C
-65 Installation Guide 7
Table 2-2. LED Details for C-65 in WIPS Mode
Power LAN1 2.4
GHz 5 GHz Description
Off
Solid
Green
Green
Solid
Green
Powered on and is working normally. The
AP is connected to the server.
Off
Slow
Blink
Green
Blink
Green
Any
Upgrade is in progress.
Solid
Orange Off
Any
Unable to get Ethernet link.
Solid
Orange
Fast
Blink
Green
Any
Did not receive a valid IP address via the
DHCP.
Solid
Orange
Slow
Blink
Green
Any
Unable to connect to the server.
Off Off Off Off
Not powered on or it is in the process of
starting up.
Off Solid
Green
Blink
Green
Solid
Green Prevention is in progress on 2.4GHz radio
Off Solid
Green Solid
Green
Slow
Blink
Green Prevention is in progress on 5 GHz radio
Off Solid
Green
Blink
Green
Solid
Green Troubleshooting is in progress on 2.4 GHz
radio
Off Solid
Green Solid
Green
Fast
Blink
Green
Troubleshooting is in progress on 5 GHz
radio.
The rear panel of the C-65 has an Ethernet port labeled LAN1, that enables you to connect the device a wired
LAN through a switch or a hub and provides the power for the device by using the 802.3af standard.
Note: If the channels for monitoring and prevention are not specified on the sensor radio, then the respective LED
will have no activity and it will not glow.
C
-65 Installation Guide 8
Figure 2-2 Rear Panel of C-65
Table 2-3 Rear Panel Port Settings for C-65
Port Description Connector Type Speed/Protocol
12V DC Enables you to connect to and power on device
using 12 V DC power with 2.5 ampere. -- --
Ethernet
(LAN/PoE)
Enables you to connect the device to a wired
LAN through a switch or a hub. The device can
then communicate with the server.
This port also provides the power for the device
using the 802.3af standard
RJ45
10/100/1000 Mbps
Ethernet
Power over Ethernet
The Reset Pin Hole is shown in the figure above. The Reset Pin Hole resets the C-65 device to factory defaults.
To reset the device, power cycle the device (remove the power cable once and connect it back again) and while
plugging the power cable back into the power source, press and hold down the Reset Pin Hole for 45 seconds
until the power, LAN1, 2.4 GHz LEDs go green. Pressing the Reset Pin Hole while the device is running will not
have any effect. When you reset the device, the following settings are reset:
• Config shell password is reset to config.
• Server discovery value is erased and changed to the default, wifi-security-server.
• All the VLAN configurations are lost.
• Device mode is changed to Sensor Only.
• If static IP is configured on the device, the IP address is erased and DHCP mode is set.
After reset, all the LEDs will blink once, indicating that the reset is successful, and the system boot sequence is
initiated.
C
-65 Installation Guide 9
3. Installing the C-65
When the C-65 functions as a WIPS sensor, it monitors your network and communicates with the server to guard
your corporate network against over-the-air attacks
Clients can connect to your corporate network in wireless mode through the C-65 AP(s).
The C-65 must be plugged into your corporate network to perform the above-mentioned operation.
As a WIPS sensor, C-65 can be configured in one of the following two modes:
• Sensor Mode: This is the default mode. In this mode, the device can be connected to a trunk port
(802.1Q capable) on a switch. The device then monitors the VLANs that are configured on that trunk port
and are chosen by the user. In this mode, an C-65 can monitor up to 16 VLANs. The wireless interface of
the sensor is enabled for WIPS operations.
• Network Detector (ND) Mode: This mode needs to be explicitly configured. In this mode, the device can
be connected to a trunk port (802.1Q capable) on a switch. The device then monitors the VLANS that are
configured on that trunk port and are chosen by the user. In this mode, an C-65 can monitor up to 100
VLANs. The wireless interface of the ND is disabled.
Important: To prevent disconnection or tampering by unauthorized personnel, it is extremely important to install
the device such that it is difficult to unplug the device from the network or from the power outlet.
Zero-Configuration of C-65 as Sensor
Zero-configuration is supported under the following conditions:
• The device is in sensor mode.
• A DNS entry wifi-security-server is set up on all the DNS servers. This entry should point to the IP
address of the server. By default, the device looks for the DNS entry wifi-security-server.
• Sensor is placed on a subnet that is DHCP enabled.
Important: If the sensor is placed on a network segment that is separated from the server by a firewall, you must
first open port 3851 for User Datagram Protocol (UDP) and Transport Control Protocol (TCP) bidirectional traffic
on that firewall. This port number is assigned to AirTight® Networks. If multiple sensors are set up to connect to
multiple servers, zero-configuration is not possible. In this case, you must manually configure the sensors. Refer
to Manually Configuring C-65 for further details.
The steps to install the sensor with no configuration (zero-configuration) are as follows.
1. Mount the sensor.
2. Power on the sensor.
3. Connect the sensor to the network.
Connecting C-65
This involves mounting the C-65, powering on the device, and connecting it to the wired network.
Mount C-65
Take a configured C-65, that is, ensure that a static IP is assigned to the device or the settings have been
changed for DHCP. Note the MAC address and the IP address of the device in a safe place before it is installed in
a hard-to-reach location. The MAC address of the device is printed on a label at the bottom of the product.
Recommended: You should label the devices using MAC addresses or at least your own convention. For
example, use serial numbers, so that you can easily identify the devices.
C-65 Installation Guide 10
Ceiling Mounting
Use the mounting bracket to install the C-65 on the ceiling. To mount the device:
1. Attach the mounting bracket to the device.
2. Slide the device on to the T-rail affixed to the ceiling.
Given below is the diagrammatic representation of ceiling mounting of the C-65 device.
Figure 3-1 Ceiling Mounting
Wall Mounting
To mount the device on the wall, follow the steps given below.
1. Affix the screws on to the wall.
2. Mount the device on the screws.
C
-65 Installation Guide 11
Given below is the diagrammatic representation of wall mounting of the C-65 device.
Figure 3-2 Wall Mounting
Power On C-65
A C-65 device can be powered on by 802.3af Class 0 Power Over Ethernet (PoE) of Nominal input voltage 48V
DC. You can connect the device to the network using PoE or a power adapter.
Connect C-65 to the Network
To connect C-65 to the network, perform the following steps.
1. Ensure that a DHCP server is already available on the network to enable network configuration of the C-
65.
2. Add the DNS entry wifi-security-server on all DNS servers. This entry should point to the IP address of
the server.
3. Ensure that DHCP is running on the subnet to which the device will be connected.
Important: If DHCP is not enabled on a subnet, the device cannot connect to that subnet with zero-configuration.
If the DNS entry is not present on the DNS servers or you do not have the DHCP server running on the subnet,
you must manually configure the device. Refer to Manually Configuring C-65 for further details.
Using C-65 with PoE
To power on and connect C-65 to the network using PoE, do the following:
1. Connect one end of the network interface cable to the Ethernet port at the rear of the C-65.
2. Connect the other end of the network interface cable to the Ethernet jack that provides PoE power.
C
-65 Installation Guide 12
Figure 3-3. Power Up and Connect C-65 using PoE
Using C-65 with power adapter
To power up the device, perform the following steps:
1. Plug the power cable into the DC power receptacle at the rear of the device.
2. Plug the other end of the power cable into an 110V~240V 50/60 Hz AC power source.
Wait until the device is ready. Refer to the respective LED details table based on the configured device
mode.
Figure 3-4. Power Up C-65
To connect C-65 to the network, perform the following steps:
1. Ensure that a DHCP server is available on the network to provide network configuration to the C-65.
C
-65 Installation Guide 13
2. Connect one end of the network interface cable to the Ethernet port at the rear of the C-65.
3. Connect the other end of the network interface cable to an Ethernet jack on the desired subnet.
Wait until the device is ready (approx. 10 mins).
Figure 3-5. Connect C-65 to network
4. Check the status LEDs on the device. If all LEDs glow green, then the device is operational and
connected to the server.
5. Log on to the server through SSH and run the get sensor list command.
You would see a list of all AirTight devices that are recognized by the server. AirTight Cloud Services
users can go to the Devices tab and check whether the device is visible under the Devices tab.
The device is configured and ready to go operational.
Note: If the zero configuration is not successful, the device must be configured manually. Refer to Manually
Configuring C-65 for details.
C-65 Installation Guide 14
4. Manually Configuring C-65
Important: If the installation in the previous chapter was successful, stop! You do not need to configure the
device manually.
Introduction
Manual configuration of C-65 is typically required in the following cases:
• Devices cannot connect to the server through zero-configuration.
• Device needs to be configured in the ND mode.
• Sensor Only (SO) devices cannot connect to the server through zero-configuration. The DNS entry for the
server has been changed to an entry other than wifi-security-server or a DNS server is not present in
the network. This is applicable for multi-server installations.
• Device is placed on a subnet that is not DHCP enabled.
Configuring AP through Config Shell
The Config Shell supports a pre-defined set of commands used to configure the C-65 device. Log in to the device
console using the SSH shell.
The steps to configure the device manually through the SSH shell are as follows:
1. Log in and change the default password
2. Set Server Discovery
3. Configure Network Settings
Log in and Change the Default Password
Log in to the Config Shell using the user name config and password config. Change the default password using
the passwd command. You can change the device password using device templates. Refer to Device Template
section under the Administration Tab chapter, in the Users’ Guide for more details.
Recommended: Although not mandatory, as a best practice we recommend that you change the default password.
Set Server Discovery
The next step is to set the server discovery information. The following are the types of server discovery:
• Server IP based discovery (preferred)
• Service Location Protocol (SLP) based discovery (if wifi-security-server service has been configured)
Use the set server discovery command to point the AP device to the correct server.
C
-65 Installation Guide 15
Figure 4-1 The set server discovery Command
Note: If IP address/ host name based discovery is being used and more than one server is present on the
network, then you must enter the IP address of the appropriate server.
Configure Network Settings
Configure a static IP address in absence of a DHCP server
1. Connect a crossover cable from the computer to the Ethernet port of C-65.
2. Configure the LAN IP address on the computer in the subnet 192.168.1.0/24.
3. SSH to IP address: 192.168.1.245 (factory default)
4. Log in to the CLI of the device using default credentials.
5. Configure server discovery on the device.
6. Configure a static IP address on the device. For example: Untagged VLAN 192.168.2.x/24.
After completing this step you will lose the SSH connection.
7. Configure the LAN IP address in the range of 192.168.2.x/24 and again SSH to the address assigned
in step 6.
8. Check the configuration settings.
9. Remove the crossover connection to the computer and connect the Ethernet port to the local switch.
Configure IPv6 settings
C-65 is IPv6 capable. Use the set ipv6 config command to configure advanced options such as DHCP
settings, auto negotiation, and manual configuration.
• Enable auto negotiation to discover IP address automatically.
• Enable DHCP settings to obtain addressing as well as more information, such as the DNS address from
DHCP server in the network.
• Enable manual configuration to provide manual IPv6 address as well as IPv6 default gateway.
How to configure Communication Key or Passphrase
C
-65 Installation Guide 16
To configure the communication key or passphrase kindly refer to Appendix A: AP-Server Mutual Authentication
for further details.
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-65 Installation Guide 17
5. C-65 Config Shell Commands
The following tables detail the C-65 config shell commands.
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-65 Installation Guide 18
Table 5-1 get Commands
get Commands
Command
Description
get ap
Displays all the currently visible APs
NEWget channel
util
Displays the current channel utilization in %, non-Wi-Fi interference in %, and noise
floor values in dBm when device is in AP mode. The radio must have at least one
active virtual AP to get the channel utilization statistics. You can choose to fetch the
current utilization or to auto-read the channel utilization statistics every 5 seconds.
Press Ctrl+C to stop auto-read.
get interface
Displays network interface speed and mode
get ip config
(deprecated)
Displays the IP information
get log
Displays the log information as it is created
get log config
Displays the configuration of the logger
get mode
Displays the mode in which the device is currently configured
get rf
Displays if RF monitoring for the device is ‘ON’ or ‘OFF’
get serial num
Displays the board number
get server
discovery
Displays the server discovery/setting information
get status
Displays the current running status of all the components
get version
Displays the version and build information of all the components
get vlan config
Displays VLAN configuration. Both static and dynamic information is displayed.
get vlan id
Displays listing of all VLANs which can be detected by ND.
get vlan status
Displays status of VLANs which are configured for monitoring by ND.
get vlan
connectivity
Pings the specified VLAN other than the communication VLAN.
get model
Displays the AP model.
get antenna
Displays antenna configuration (internal/ external).
get route
Displays IP routing table entries.
get client logs
Gets client connection logs as it happens.
get wired trace
Performs packet capture on Ethernet interface(eth0) upto file size 5MB.
get ap status
Displays wireless profiles and associated clients.
get presence
notification
parameters
Displays the value of the presence notification parameters, that is, RSSI value in dbm,
time interval in seconds, and IP address or host name of the presence notification
server.
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-65 Installation Guide 19
Table 5-2. set Commands
set Commands
Command
Description
set erase
Sets the erase character to ^H.
set interface
Sets network interface properties such as auto negotiation, speed, and duplex settings.
set ip config
Runs through the current VLAN and IP config wizard.
set server
discovery
Sets the server discovery information.
set vlan config
Configures list of VLANs and their network settings, to be monitored by ND.
set ipv6 config
Sets IPv6 network settings.
set
communication
key
Sets the AP-server shared secret. You must enter a hexadecimal value, of length 32,
as the shared secret. It can be used instead of the set communication
passphrase command. Use this command if you are comfortable working with
hexadecimals.
set
communication
key default
Sets the communication key to its default value.
set
communication
passphrase
Sets the AP-server shared secret. You must enter a character string, of length between
10 and 127, as the shared secret. The string is internally converted to hexadecimal
format. It can be used instead of the set communication key command.
set presence
notification
parameters
Sets the presence notification parameters. The parameters for presence notification
are the RSSI value in dbm, IP address/hostname of the presence notification server
and time interval in seconds. The RSSI value can range between -127 and 0 dbm. The
time interval can range between 0 and 14400 seconds.
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-65 Installation Guide 20
Table 5-3. Miscellaneous commands
Other Commands
Command
Description
exit
Exits the config shell session
help
Displays help for all commands
help set
Displays help for ‘set’ commands
help get
Displays help for ‘get’ commands
help other
Displays help for ‘other’ commands
passwd
Changes the config shell password
ping
<Hostname/IP
address>
Pings a host.
Usage: ping <IP_address/host_name>
For example, ping 192.168.1.246
ping6 <IPv6
address or
hostname>
Pings an IPv6 host
Usage: ping6 <IPv6_address/host_name>
presence
notification
enable
Enables the presence notification feature.
presence
notification
disable
Disables the presence notification feature.
reboot
Reboots the AP
restart
Restarts the AP application
reset factory
Resets the AP to ‘out of the box’ status
upgrade
Upgrades the AP manually from a given IP address
C-65 Installation Guide 21
6. C-65 Troubleshooting
Following are the troubleshooting guidelines for C-65.
Symptoms Diagnosis Solution
Wi-Fi: any
Ethernet: fast blink
Power: solid orange
The device did not
receive a valid IP
address via the
DHCP.
Ensure that the DHCP server is on and available on the
VLAN/subnet to which the device is connected. If the device
still fails to get a valid IP address, you can reboot it to see if
the problem is resolved.
The Ethernet cable is
loose. The device is
probably
disconnected from
the network.
Ensure that the Ethernet cable is connected.
Wi-Fi: any
Ethernet: slow blink
Power: solid orange
Unable to connect to
the server
Ensure that the server is running and is reachable from the
network to which the device is attached. If there is a firewall
or a router with ACLs enabled between the device and the
server, ensure that the traffic is allowed on UDP port 3851.
Use the server IP-based discovery and ensure that you have
correctly entered the DNS name, wifi-security-server, on
the DNS server. Also, ensure that the DNS server IP
addresses are either correctly configured on the device, or
are provided by the DHCP server.
It is also possible that the AP is unable to connect to the
server because it has failed to authenticate with the server.
In this case, an 'Authentication failed for ' event is raised on
the server. Refer to the event for recommended action.
C
-65 Installation Guide 22
Appendix A: Access Point (AP)-Server Mutual Authentication
The AP-server communication begins with a mutual authentication step in which the AP and server authenticate
each other using a shared secret. The AP-server communication takes place only if this authentication succeeds.
After the authentication succeeds, a session key is generated. All communication between the AP and server from
this point on is encrypted using the session key.
The AP and server are shipped with the same default value of the shared secret. The CLI commands are provided
on both server and AP for changing the shared secret.
Note: Although the server is backward compatible, that is, older version APs can connect to a newer version
server, this is not recommended.
Note: After the shared secret (communication key) is changed on the server, all APs connected to the server will
automatically be set up to use the new communication key. APs that are not connected to the server at this time
must be manually set up with the same communication key to enable communication with this server.

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