Motorola Mobility T56NE4 GSM/EGPRS MOBILE PHONE User Manual User Guide

Motorola Mobility LLC GSM/EGPRS MOBILE PHONE User Guide

Users Manual

MOTOKEY 3-CHIP
EN
TM
23 MAY 2012
23 MAY 2012
1Congratulations
Congratulations
Yo u r MOTO KEY™ 3-CHIP is loaded with premium
features, like messaging, browsing, and more—with an
easy to use QWERTY keypad.
• Triple SIM card slot: Use up to three different SIM
cards without having to switch them out.
• Messages: Edit and exchange messages easily.
•Web: Everything you want to do, made simpler.
• Tools: Calendar, email, and contacts blend work and
life.
We’ve crammed all the main features of your phone into
this handy guide, and in a matter of minutes we’ll show
you just how easy your phone is to use. You may be
surprised at what you discover.
Note: Certain apps and features may not be available in
all countries.
Caution: Before assembling, charging, or using your
phone for the first time, please read the important
legal and safety information at the back of this
guide.
23 MAY 2012
2Congratulations
This product meets the applicable SAR limits of
1.6 W/kg (FCC & IC) and 2.0 W/kg (ICNIRP). The
limits and guidelines include a substantial safety
margin designed to assure the safety of all persons,
regardless of age and health. The highest SAR values
measured for this device are listed in the regulatory
information packaged with your product.
Note: When using the product while worn on your body,
either use an approved accessory such as a holster or
maintain a distance of 2.5 cm (1 inch) from the body to
ensure compliance with SAR requirements. Note that
the product may be transmitting even if you are not
making a phone call.
More
• Support: Go to www.motorola.com/support.
• Accessories: Find accessories for your phone at
www.motorola.com/products.
23 MAY 2012
3Your phone
Your phone
the important keys & connectors
Note: Your phone might look a little different.
ALT
SYM
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what’ s on your mind?
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3.5mm
Headset
Micro USB
Connector
Charge or
connect to
PC.
Camera
(on back)
Microphone
Left Soft Key Right
Soft Key
Power/
End Key
Call Key
Select
Key
Navigation
Key
Facebook
Key
3rd Chip
Slot
23 MAY 2012
4Contents
Contents
Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Facebook™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Personalize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Manage your life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Bluetooth™ wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Memory card & file transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Safety, Regulatory & Legal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
23 MAY 2012
5Let’s go
Let’s go
let’s get you up and running
Assemble & charge
Caution: Please read“Battery Use & Safety” on page 44“.
1Cover off. 2SIM cards in.
3microSD in (optional). 4Battery in.
5Cover on. 6Charge up.
SIM
microSIM
microSIM
+ Adapter
Note: open door for 3rd SIM card.
1
2
3
3
H
23 MAY 2012
6Let’s go
Turn it on & off
To turn your phone on or
off, press and
hold Power/End .
Note: Select the SIM
cards to use. You can
also press
Menu
>
Triple SIM settings
>
Triple SIM
settings
to select the SIM cards to use.
Make & answer calls
To make a call from the home screen, enter a number,
then press Call .
To answer a call, press Call . To turn off the
incoming call alert, press Power/End .
To end a call, press Power/End .
Cool content & more
Surf the web for cool content and more (see “Web” on
page 29). An optional microSD memory card can be
inserted in your phone—you can load it up with music,
photos, and videos from your computer (see “Memory
card & file transfer” on page 38).
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23 MAY 2012
7Keys
Keys
a few essentials
Menu
navigation
1From the home
screen, press the right
soft key
Menu
to open
the app menu.
2Press the Navigation
key up, down, left,
or right to scroll and
highlight a menu
option.
3Press to select the
highlighted option.
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23 MAY 2012
8Keys
Shortcut keys
From the home screen, press left or right to quickly
open shortcuts.
To change your shortcut keys, press
Menu
>
Settings
>
Phone settings
>
Dedicated key
.
Adjust volume
Press left or right to change the volume during a
call.
When playing music or video files, press up or
down to adjust playback volume.
23 MAY 2012
9Home screen
Home screen
quick access to the things you need most
Quick start: Home screen
The home screen gives you all your latest information in
one place. It’s what you see when you turn on the phone
or press Power/End from a menu. It’s basically
like this:
Note: Your home screen might look a little different.
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what’ s on your mind?
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Left Soft Key
Right Soft Key
Status Indicators
23 MAY 2012
10 Home screen
AppS menu
All the apps on your phone are shown in your apps
menu.
To open the apps menu from the home screen, press
the right soft key
Menu
. Press up, down, left, or
right to highlight an app, then press to select it. You
can press Power/End to return to the home screen
at any time.
Phone status & notifications
The status bar at the top of the screen contains icons
that tell you about messages and phone status.
Status indicators
Signal Strength General Profile
Active Call Vibration Profile
Phone Lock Outdoor Profile
Alarm Headset
Roaming Service Bluetooth™
New Messages Battery Charged
23 MAY 2012
11Calls
Calls
it’s good to talk
In-call options
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Redial
From the home screen, press to see All Calls.
Highlight the number you want to call, press , and
select the SIM card to use for the call.
Voice active
00:00:11
5555552505
Options Mute
10:35
PM
M
Select to hold, end,
make a new call,
& more.
Select to mute or
unmute the call.
Call Timer
Active Call Number
Press to turn
the speakerphone on
or off.
23 MAY 2012
12 Calls
Save a contact
1Enter a number in the home screen.
2Press
Options
>
Save to Phonebook
>
Add new contact
or
Replace existing
.
3Enter contact details and press
Done
, then
Yes
.
Emergency calls
Note: Your service provider programs one or more
emergency phone numbers that you can call under any
circumstances, even when your phone is locked.
Emergency numbers vary by country. Your
pre-programmed emergency number(s) may not work in
all locations, and sometimes an emergency call cannot
be placed due to network, environmental, or
interference issues.
1Enter the emergency number in the home screen.
2Press Call to call the emergency number.
Note: Your phone can use location based services (GPS
and AGPS) to help emergency services find you. See
“Location Services” on page 54.
23 MAY 2012
13Calls
Cool down
In very limited circumstances, such as where your
phone has been exposed to extreme heat, you may see
“Cool Down” messages. To avoid possible damage to
your battery and phone, you should follow these
instructions until the phone is within its recommended
temperature range. When your phone is in “Cool Down”
mode, only emergency calls can be made.
23 MAY 2012
14 Contacts
Contacts
contacts like you’ve never had before
Quick start: Contacts
Find it:
Menu
>
Phonebook
Tip: To see more contacts, press up or down.
Phonebook 2
Add new contact
Alex Pico
2025554567
Dan Smith
Kate Shunneyn
0/10
abc
Options Back
10:35
PM
M
P
Select to call, text,
or do more with
the contact.
Select to go back
to previous screen.
Enter text to search
for a contact.
Press to see
contact details.
23 MAY 2012
15Contacts
Create contacts
Find it:
Menu
>
Phonebook
>
Add new contact
Enter the contact name and details. When you’re
finished, press
Done
>
Yes
to save.
Call contacts
Highlight a contact, then press Call .
Tip: Press up or down to scroll to a contact, then
press Call and select the SIM card to use.
23 MAY 2012
16 Facebook™
Facebook™
what’s your status?
See what your friends are up to, and share your status
right from your home screen. To access
Facebook
, press
on your keypad.
Note: If you don’t have a Facebook account, you can
visit their website to set one up.
Update your status
After you set up a
Facebook
account, you can sign in,
update and see your current status, and see and
respond to friends’ updates.
23 MAY 2012
17Messaging
Messaging
sometimes it’s best to text or email...
Create & send messages
Find it:
Menu
>
Messaging
>
Write message
Use the keypad to enter your message. Press
Options
to insert a picture, sound, or video.
When you finish composing the message, press
Options
>
Send to
, then:
•To enter a phone number, select
Enter recipient
, type
the number, then press
Options
>
Done
.
•To enter a contact, select
Add from Phonebook
.
To send the message, press
Options
>
Send
and select
the SIM card to use.
Receive a message
When you receive a message, your phone plays an alert
and shows the new message indicator at the top of
the screen.
To read messages stored in your inbox, press
Menu
>
Messaging
>
Inbox
.
23 MAY 2012
18 Messaging
Email
Set up an account
Find it:
Menu
>
Messaging
>
Email
press
Options
>
Email accounts
>
New account
The email setup wizard will guide you through setting up
your email account.
Create a new email
Find it:
Menu
>
Messaging
>
Email
press
Options
>
Write Email
Use the keypad to enter a subject and enter your
message, then press
Options
>
Send
.
23 MAY 2012
19Text entry
Text entry
think keyboard, now think smaller
Use the keypad to enter text and create messages or
notes. Indicators at the top left of the text screen show
the current text entry mode.
To . . .
Enter symbols chosen from
a list
Press Alternate
then Symbols
Enter alternate characters
at the top of the keys
Press Alternate
Enter only alternate
characters, until you press
Alternate again
Press Alternate
twice
Enter one capital letter Press Shift
Enter only capital letters,
until you press Shift
again
Press Shift twice
Delete characters to the left
of the cursor
Press Delete
Start a new line Press Enter
23 MAY 2012
20 Text entry
To change the keypad text entry mode, press
Options
>
Input method
:
Entry modes
abc
Enter letters in the text field.
Numeric
Enter numbers in the text field.
Insert symbol
Select a symbol to insert.
23 MAY 2012
21Tips & tricks
Tips & tricks
a few handy hints
To . . .
Return to
home screen
Press Power/End .
See recent
incoming &
outgoing calls
Press
Menu
>
Call center
>
Call history
.
Create a new
contact in your
phonebook
Enter a phone number,
press
Options
>
Save to Phonebook
.
Adjust sound
volume during
a call
Press left/right.
Set app menu
style
View the app menu as a
Matrix
or
List
: Press
Menu
>
Settings
>
Phone settings
>
Display
>
Main menu style
.
23 MAY 2012
22 Tips & tricks
Battery tips
Want to extend your battery life? Try these:
•Turn off Bluetooth™ power: Press
Menu
>
Settings
>
Connectivity
>
Bluetooth
>
Power
>
Off
.
•Reduce the time your phone display stays on:
Press
Menu
>
Settings
>
Phone settings
>
Misc. settings
>
LCD backlight
, and set
Time (sec)
to a lower setting.
23 MAY 2012
23Music
Music
when music is what you need...
Play music
Find it:
Menu
>
Multimedia
>
Media player
BackOptions
(5/100) Song Title
00:02:15/00:03:30
Song TitleSong Title
Album TitleAlbum Title
Artist NameArtist Name
Select to view song/playlist
details, change settings, or
exit media player.
Current Song
Progress Bar
Volume Setting
Music Controls
23 MAY 2012
24 Music
Media player controls
To set
Shuffle
,
Repeat
, and more, press
Options
>
Settings
>
Player settings
.
Get music
You can transfer music from your computer to your
phone using a USB connection. See “USB drag & drop”
on page 38.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” on page 58.
Controls
play/pause Press .
previous/next Press left/right.
fast forward/
rewind
Press and hold left/right.
volume Press up/down.
23 MAY 2012
25Music
Create Playlists
To create a new playlist, press
Menu
>
Multimedia
>
Media player
>
Playlists
, then press
Options
>
New
.
To add a song or video to a playlist, open it and press
Options
>
Add
.
To delete or rename a playlist, highlight it and press
Options
.
Hide and turn off
Press Power/End to use another app. Your media
continues to play. For example, if you use the
FM radio
,
the media player is turned off.
To turn off your media, press
Menu
>
Multimedia
>
Media player
>
Now playing
, then press
Options
>
Exit
.
23 MAY 2012
26 Radio
Radio
news and music on the go
Listen to news and music anywhere, for free.
Find it:
Menu
>
Multimedia
>
FM radio
Note: The FM radio only works when a headset is
plugged in.
Radio controls
Radio presets
To auto search and save preset stations, press
Options
>
Auto search
.
To manually save preset stations, press
Options
>
Channel list
, highlight an empty preset location and
press
Options
>
Edit
, then enter the
Channel name
and
Frequency
.
To go to a preset station, press the channel number. Or,
you can press
Options
>
Channel list
, highlight the
channel number, and press
Options
>
Play
.
Controls
tune stations Press left/right.
volume Press up/down.
turn off radio Press
Options
>
Power off
.
23 MAY 2012
27Photos
Photos
see it, capture it, share it!
Take & share photos
Take that family photo, and send it to everyone.
Find it:
Menu
>
Camera
Your phone shows the camera viewfinder.
Note:
Image size
is 2 MP, unless you change it.
EV 0 1.00
Select to switch to photo album
or video recorder, or to adjust
camera settings.
Press left/right to
increase/decrease exposure.
Select to return to
the home screen.
Press to take
a photo.
Press
up/down to
zoom in/out.
23 MAY 2012
28 Photos
To see photos you’ve taken, go to the camera
viewfinder screen and press , then select
Switch to
>
Photo album
.
Press , then:
•To send the photo in a message, email, or over a
Bluetooth™ connection, select
Send
.
•To edit the photo, select
Edit
.
•To delete the photo and return to the viewfinder,
select
Delete
.
To record a video, go to the camera viewfinder screen
and press , then select
Switch to
>
Video recorder
.
23 MAY 2012
29Web
Web
surf the web with your phone
Note: To use the browser, you need to have data service
activated for your account (additional fees may apply for
this service). To select which SIM card to use when you
browse, press
Menu
>
Settings
>
Connectivity
>
Data connection SIM
.
Use your phone’s browser to surf your favorite web
sites, upload videos to a video blog, and download files
and applications to your phone. Log onto your
internet-based email account to check your email.
Find it:
Menu
>
Services
>
Internet service
Note: If you can’t connect, contact your service provider.
To turn data service on or off, press
Menu
>
Settings
>
Connectivity
>
Data service
>
On
/
Off
.
To . . .
Go to your
home page
Select
Homepage
.
Go to a
web page
Select
Input address
.
Bookmark a
web page
Press
Options
>
Add to Bookmarks
.
Go to a link on a
web page
Select the link.
23 MAY 2012
30 Personalize
Personalize
add your personal touch
Profiles
Customize ringtones, alerts, and volumes for each
profile.
Find it:
Menu
>
User profiles
You can select these profiles:
To change a profile’s settings, press
Options
>
Customize
. You can adjust these settings:
Profiles
General
Standard profile default setting.
Silent
Ringtone is off, vibrate is off.
Outdoor
Ringtone and key tone volume
are set to maximum.
Indoor
Ringtone is on, vibrate is off.
Vibration
Vibrate is on.
Headset
Adjust profile settings for when a
wired headset is plugged into
your phone.
Bluetooth Adjust profile settings for when a
Bluetooth™ headset is
connected to your phone.
23 MAY 2012
31Personalize
Settings
Tone settings
Set ringtones for incoming calls,
messages, key tones, and other
events.
Volume
Set the volume for ringtones and
key tones.
Alert type
Set to
Ring only
,
Vib. only
,
Vib. and ring
,
Vib. then ring
, or
Silent
.
Ring type
Set to
Single
,
Repeat
, or
Ascending
.
Extra tone
Play an extra tone for
Warning
,
Error
,
Camp on
, and
Connect
.
Answer options
Set to answer calls by pressing
any key.
23 MAY 2012
32 Personalize
Display settings
To set display options such as wallpaper and home
screen appearance, press
Menu
>
Settings
>
Phone settings
>
Display
.
Date & time
Set date, time, time zone, and formats:
Find it:
Menu
>
Settings
>
Phone settings
>
Time and date
Language
Set menu language:
Find it:
Menu
>
Settings
>
Phone settings
>
Language
23 MAY 2012
33Manage your life
Manage your life
stay on top of things
Calendar
Find it:
Menu
>
Tools
>
Calendar
To view your calendar in different ways, press
Options
>
Jump to date
or
Go to weekly view
.
Add calendar events
From any calendar view, press
Options
>
Add event
>
Reminder
,
Meeting
or
Course
. Enter event details and
press
Done
>
Yes
.
Edit calendar events
To edit an event, press
Options
>
View
>
Options
>
Edit
. Edit event details, then when you’re done, press
Done
>
Yes
.
Tasks
Find it:
Menu
>
Tools
>
Tasks
To add a task, press
Add
>
Date
,
Call
, or
Anniversary
.
23 MAY 2012
34 Manage your life
Alarm
Find it:
Menu
>
Tools
>
Alarm
To turn on an alarm, highlight it and press , scroll to
On
and press .
When an alarm sounds, press
Stop
to turn it off or
Snooze
to delay.
To set a snooze period, highlight the alarm, then press
Edit
>
Snooze (min)
.
To set FM radio as your alarm, highlight the alarm, then
press
Edit
>
Alarm tone
>
FM radio
.
Calculator & currency convertor
Find it:
Menu
>
Tools
>
Calculator
or
Currency convertor
File manager
Find it:
Menu
>
File manager
Select
Phone
or
Memory card
, then select
Open
to view
your folders. Press
Options
to
Open
, create
New folder
,
Rename
,
Delete
, and more.
23 MAY 2012
35Manage your life
Airplane mode
Use airplane mode to turn off all your wireless
connections—useful when flying.
Find it:
Menu
>
Settings
>
Triple SIM settings
>
Flight mode
Note: When you select airplane mode, all wireless
services are disabled. You can then turn Bluetooth back
on, if permitted by your airline. Other wireless voice and
data services (such as calls and text messages) remain
off in airplane mode. Emergency calls to your region's
emergency number can still be made.
23 MAY 2012
36 Bluetooth™ wireless
Bluetooth™ wireless
lose the wires and go wireless
Turn Bluetooth power on or off
Find it:
Menu
>
Settings
>
Connectivity
>
Bluetooth
>
Power
When Bluetooth power is on, the Bluetooth indicator
appears in the status bar at the top of the home screen.
Note: To extend battery life, turn off Bluetooth power
when not in use.
Connect new devices
To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, see “Reconnect devices” on page 37.
1Make sure the device you are pairing with is in
discoverable mode (see device instructions).
2Press >
Settings
>
Connectivity
>
Bluetooth
>
My device
>
Search new device
.
Note: If Bluetooth power is not turned on, your phone
will ask if you want to
Power on Bluetooth first?
Press
Yes
.
3Your phone lists the devices it finds within range.
Highlight a device and press to connect.
4If necessary, enter the device passkey (like
0000
) to
connect to the device.
23 MAY 2012
37Bluetooth™ wireless
Tip: For specific information about a device, check the
instructions that came with it. For more Bluetooth
support, go to www.motorola.com/Bluetoothsupport.
For maximum Bluetooth security, always connect
Bluetooth devices in a safe, private environment.
Note: Using a mobile device or accessory while driving
may cause distraction and may be illegal. Always obey
the laws and drive safely.
Reconnect devices
To automatically reconnect your phone with a paired
device, simply turn on the device.
To manually reconnect your phone with a paired
device, select the device name in the
My device
list.
Disconnect devices
To automatically disconnect your phone from a paired
device, simply turn off the device.
To manually disconnect your phone from a paired
device, select the device name in the
My device
list.
23 MAY 2012
38 Memory card & file transfer
Memory card & file transfer
load music, photos, and more on your phone
microSD memory card
To format your memory card, press
Menu
>
File manager
>
Memory card
>
Format
.
Warning: When you format a memory card, all data on
the card is deleted.
To see files stored on your memory card, press
Menu
>
File manager
>
Memory card
>
Open
.
To copy or move a file from your phone to your memory
card:
1Press
Menu
>
File manager
>
Phone
>
Open
.
2Select the file, then select
Copy
or
Move
.
3Select
Memory card
>
Open
.
4Scroll to the destination folder and press
Options
>
Select
.
USB drag & drop
Note: This feature requires an optional accessory.
You can drag & drop your pictures, videos, music, and
more from your computer to your phone’s memory card.
Note: Copyright—do you have the right? Always follow
the rules. See “Content Copyright” in your legal and
safety information.
23 MAY 2012
39Memory card & file transfer
Note: When your phone is connected to a computer, it
cannot be used for anything else, including making
emergency calls. To restore the phone to normal use,
disconnect it from the computer.
1With a memory card
(optional) inserted and your
phone showing the home
screen, connect a Motorola
micro USB data cable from
your phone’s micro USB
port to a USB port on your
computer.
2Your phone shows a
USB config
dialog. Scroll to
Mass storage
and press
OK
. You can’t use the files on
your memory card while it is connected.
3On your computer, use the “My Computer” window
to find “Removable Disk.”
4Click on the “Removable Disk” icon to access the
memory card.
5Drag & drop files between your computer and
memory card folders.
6When you’re done, use the “Safely Remove
Hardware” feature to finish.
23 MAY 2012
40 Security
Security
help keep your phone safe
Codes & passwords
Yo u r S I M c a r d PIN codes are originally set to
1234
. If
your service provider didn’t change the PIN codes you
should change them.
Find it:
Menu
>
Settings
>
Security settings
>
SIM 1
security
,
SIM 2 security
, or
SIM3 security
>
Change PIN
If you forget your SIM card PIN codes: If you forget
your PIN codes, try entering
1234
. If that doesn’t work,
contact your service provider.
Lock your SIMs
You can lock your SIM cards to keep others from using
them. You’ll need to enter your SIM card PIN code to
lock or unlock a SIM card.
Find it:
Menu
>
Settings
>
Security settings
>
SIM 1
security
,
SIM 2 security
, or
SIM3 security
>
PIN lock
23 MAY 2012
41Security
Lock keypad
You can lock your phone’s keypad and keys to prevent
unwanted phone operations.
Find it:
Menu
>
Settings
>
Security settings
>
Auto keypad lock
>
None
,
5sec
,
30 sec
,
1min
, or
5min
Your phone automatically locks the keypad and keys
when no activity is detected for the specified interval.
To unlock the keypad and keys, press
Unlock
then
Space .
23 MAY 2012
42 Troubleshooting
Troubleshooting
we’re here to help
Crash recovery
In the unlikely event that your phone stops responding
to key presses, try a quick reset. Remove the back cover
and battery (“Assemble & charge” on page 5), then
replace and turn on your phone as usual.
Reset
Reset default factory settings on your phone.
Caution: This option erases all information you have
entered (including contacts and calendar entries) and
content you have downloaded (including pictures,
videos, and music files) stored in your phone’s memory.
After you erase the information, you can’t recover it. This
option does not delete SIM card or memory card
information.
Find it:
Menu
>
Settings
>
Restore factory settings
, then enter
1234
23 MAY 2012
43Troubleshooting
Service & Repairs
If you have questions or need assistance, we’re here to
help.
Go to www.motorola.com/support, where you can
select from a number of customer care options. You can
also contact the Motorola Customer Support Center at
0800 666 8676 (Argentina), 800-201-442 (Chile),
01-800-700-1504 (Colombia), 01 800 021 0000 (México),
0800-100-4289 (Venezuela), or 0-800-52-470 (Perú).
23 MAY 2012
44 Troubleshooting
Safety, Regulatory & Legal
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices. If
your mobile device uses a non-removable main battery (as stated in your product
information), details related to handling and replacing your battery should be
disregarded—the battery should only be replaced by a Motorola-approved service facility,
and any attempt to remove or replace your battery may damage the product.
Important: Handle and store batteries properly to avoid injury or damage.
Most
battery safety issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.
DON’Ts
• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
• Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
• Don’t let the mobile device or battery come in contact with liquids.*
Liquids can
get into the mobile device’s circuits, leading to corrosion.
• Don’t allow the battery to touch metal objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
• Don’t place your mobile device or battery near a heat source.*
High temperatures
can cause the battery to swell, leak, or malfunction.
• Don’t dry a wet or damp battery with an appliance or heat source
, such as a hair
dryer or microwave oven.
DOs
• Do avoid leaving your mobile device in your car in high temperatures.*
• Do avoid dropping the mobile device or battery.*
Dropping these items, especially
on a hard surface, can potentially cause damage.*
• Do contact your service provider or Motorola if your mobile device or battery
has been damaged in any of the ways listed here.
* Note:
Always make sure that any battery, connector and compartment covers are closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
mobile device
can resist damage from these
conditions.
23 MAY 2012
45
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards.
Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
, take the following steps:
•
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
•
If there is no hologram, the battery is not a Motorola battery;
•
If there is a hologram, replace the battery and try charging it again;
•
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling
can be found at
www.motorola.com/recycling
Disposal:
Promptly dispose of used batteries in accordance with local
regulations. Contact your local recycling center or national recycling organizations
for more information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
•
During charging, keep your battery and charger near room temperature for efficient
battery charging.
•
New batteries are not fully charged.
•
New batteries or batteries stored for a long time may take more time to charge.
•
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
032375o
23 MAY 2012
46
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving may
cause distraction, and may be prohibited or restricted in certain areas—always obey the
laws and regulations on the use of these products.
While driving, NEVER:
•
Type, read, enter or review texts, emails, or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required by law in your area.
•
Enter destination information into a navigation device
before
driving.
•
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
•
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in English only).
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
23 MAY 2012
47
Caution About High Volume Usage
Warning:
Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your hearing
could be affected. To protect your hearing:
•
Limit the amount of time you use headsets or headphones at high volume.
•
Avoid turning up the volume to block out noisy surroundings.
•
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
Children
Keep your mobile device and its accessories away from small children.
These
products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
Similar to a computer, if an older child does use
your mobile device, you may want to monitor their access to help prevent:
•
Exposure to inappropriate apps or content.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
23 MAY 2012
48
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust,
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In
such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with
local laws. Contact your local regulatory authorities for more
information.
Do not dispose of your battery or mobile device with your household
waste. See “Recycling” for more information.
Do not use tools.
032374o
032376o
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23 MAY 2012
49
Radio Frequency (RF) Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
•
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, always place the mobile device in a
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If
you do not use a body-worn accessory supplied or approved by Motorola, ensure that
whatever product is used is free of any metal and that it positions the mobile device at
least 2.5 cm (1 inch) away from the body.
•
Using accessories not supplied or approved by Motorola may cause your mobile device to
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved
accessories, visit our website at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In
some circumstances, your mobile device may cause interference with other devices.
For indoor use only.
Symbol Definition
23 MAY 2012
50
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker
or defibrillator, consult your healthcare provider and the device manufacturer’s directions
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
•
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFF the mobile device immediately if you have any reason to suspect that
interference is taking place.
Regulatory Information
Your Motorola mobile device is designed to comply with national and international regulatory
requirements. For full compliance statements and details, please refer to the regulatory
information in your printed product guide.
Specific Absorption Rate (FCC & IC)
SAR (IEEE)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal
Communications Commission (FCC) and Industry Canada (IC). These limits include a
substantial safety margin designed to assure the safety of all persons, regardless of age and
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
23 MAY 2012
51
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the FCC and IC guidelines for your device model are listed below:
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
Specific Absorption Rate (ICNIRP)
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagnetic fields) recommended by
international guidelines. The guidelines were developed by an independent scientific
organization (ICNIRP) and include a substantial safety margin designed to assure the safety
of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device transmitting
at its highest certified power level in all tested frequency bands. The highest SAR values
under the ICNIRP guidelines for your device model are listed below:
Head SAR GSM 1900, Bluetooth 0.993 W/kg
Body-worn SAR GSM 850, Bluetooth 1.04 W/kg
Head SAR GSM 1900 + Bluetooth 0.718 W/kg
Body-worn SAR GSM 850 + Bluetooth 0.720 W/kg
23 MAY 2012
52
During use, the actual SAR values for your device are usually well below the values stated.
This is because, for purposes of system efficiency and to minimize interference on the
network, the operating power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the device, the lower its SAR
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at
www.motorola.com/rfhealth
.
European Union Directives Conformance
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
The essential requirements and other relevant provisions of Directive 1999/5/EC
•
All other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
The following gives an example of a typical Product Approval Number:
0168
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168
0168
Product
Approval
Number
23 MAY 2012
53
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to
R&TTE Directive) at
www.motorola.com/rtte
(in English only). To find your DoC, enter
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to Users
FCC Notice
The following statement applies to all products that bear the FCC logo on the
product label.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are
designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
•
Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any
changes or modifications could void the user’s authority to operate the equipment. See 47
CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in your product information): This device
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency
band.
Software Notices
Soft ware Copy right Notice
Warning against unlocking the bootloader or altering a product's operating system
software:
Motorola strongly recommends against altering a product's operating system,
which includes unlocking the bootloader, rooting a device or running any operating software
other than the approved versions issued by Motorola and its partners. Such alterations may
23 MAY 2012
54
permanently damage your product, cause your product to be unsafe and/or cause your
product to malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.
Important FCC information:
You must not make or enable any changes to the product that
will impact its FCC grant of equipment authorization. The FCC grant is based on the product's
emission, modulation, and transmission characteristics, including: power levels, operating
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM),
and intended method of using the product (e.g., how the product is held or used in proximity
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to
operate a transmitting product without a valid grant.
Location Services
GPS & AGPS
The following information is applicable to Motorola mobile devices that provide location
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
23 MAY 2012
55
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and
might not work in your area
. Therefore:
•
Always tell the emergency responder your location to the best of your ability; and
•
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey
posted road signs.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because
some features of your mobile device may affect your privacy or data security, please follow
these recommendations to enhance protection of your information:
• Monitor access
—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your device’s security and lock features, where
available.
• Keep software up to date
—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information
—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
• Online accounts
—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
23 MAY 2012
56
• Applications and updates
—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have
access to private information including account details, call data, location details and
network resources.
•Wireless
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
• Location-based information
—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
• Other information your device may transmit
—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact
your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
23 MAY 2012
57
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery,
connector and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Software Copyright
Soft ware Copy right Notice
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
23 MAY 2012
58
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents,
or patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
Content Copyri ght
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Motorola Mobility Inc. Limited Global
Warranty Mobile Phones
Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc
or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone ("Product") against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer ("Warranty Period").
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Repairs made under this Limited Warranty are covered for the balance of the original
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other
cosmetic damage.
(c)
Damage caused by use with non-Motorola products.
Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
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(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of
God, are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way,
including but not limited to tampering with or altering the software, by someone other than
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the
foregoing, any Product which has had its bootloader unlocked, or whose operating system
has been altered, including any failed attempts to unlock the bootloader or alter such
operating system, is not covered by this warranty, regardless of whether such modifications
are authorized, approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other
evidence of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication
service or network you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all other software of any kind.
Software distributed by Motorola is
provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
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even if packaged or sold with the Motorola hardware, unless otherwise required by
applicable local law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS
LIMITED WARRANTY.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
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KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH
THE ABILITY OR INABILITY TO USE THE PRODUCTS.
•
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
• DATA BACKUP:
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY
OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
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• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE:
MOTOROLA STRONGLY
RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.
• IMPORTANT FCC INFORMATION:
YOU MUST NOT MAKE OR ENABLE ANY CHANGES
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Guarantee Policy (Mexico)
Guarantee ( Mexico)
This Guarantee Policy represents the only guarantee that applies to personal communication
Products and Accessories of the Motorola Trademark that are purchased in Mexico and
represents any other guarantee contained in the instructions, manuals, guides and/or
warnings contained inside the packaging of said Products and Accessories.
I. Items Covered by this Guarantee
It protects the manufacturing defects and hidden defects of the “Products” and
“Accessories” (such as batteries, antennas, chargers, wired headphones and wireless
devices) of the Motorola trademark, described in the space that for such purpose is
established on the back of this Guarantee Policy, which, covers all of the parts, components,
accessories and labor of Motorola Products, as well as the transportation costs that derive
from fulfilling this policy, within its service network.
The Motorola “Products” that this guarantee protects may be: (a) cellular phones, (b) smart
phones (pocket computer and cellular phone), (c) beepers, (d) two-way radios, (e) wireless
phones.
Motorola, free of charge for you, shall have the option to repair or replace the “Products”,
“Accessories” and components that present problems and are covered by the Guarantee.
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Prior authorization expressed by the service requester, Motorola Comercial, S.A. de C.v. shall
use used, equally functioning, refurbished, repaired or second hand parts or spare parts to
repair the “Product.” Software updates shall not be provided.
II. Duration of the Guarantee
The duration of the guarantee shall be one year starting from the purchase date of the new
“Product” or “Accessory” at an authorized establishment.
III. Procedure for Exercising the Guarantee
To demand the fulfillment of this guarantee, the address where the “Product” or “Accessory”
was purchased must be sent to the address of the
Person Responsible for the
“Products” and “Accessories” in Mexico
:
or to the address of the authorized service center (which you can consult free of charge by
calling 01 800 021 0000) and presenting the “Product” or “Accessory” with its parts and
components.
To exercise this guarantee, you must present the “Product” or “Accessory” and this
Guarantee Policy duly sealed by the establishment where it was purchased. In the event that
this policy was not established on the date in which the “Product” or “Accessory” was
purchased, you must present the receipt from this purchase.
IV. Limitations or Exceptions of this Guarantee
The guarantee shall not be valid:
•
When the “Product” or “Accessory” had been used in conditions different than normal
conditions.
•
When the “Product” or “Accessory” had not been operated in accordance with the
accompanying usage instructions.
•
When the “Product” or “Accessory” had been changed or repaired by people who are not
authorized by the national manufacturer, importer or respective responsible retailer
Motorola Comercial, S.A. de C.V.
Bosque de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa de Morelos
C.P. 05120 México, D.F.
Phone Number: (55) 5257-6700
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Motorola shall notify the consumer if the service request is covered by this guarantee policy;
in the event that it is not covered, Motorola shall inform the consumer of the availability,
prices and other conditions that apply to repairing the “Product.”
Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or
“Accessory” purchased.
For more information about the “Product” that needs repairs that are not covered by this
guarantee, please call 01 800 021 0000.
Note:
In other countries, consult the local guarantee laws and regulations and your local
Motorola office.
Product model. “Product” purchase date.
Seal of the authorized distributor or establishment where the “Product” was purchased.
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Copyright & Trademarks
Motorola Mobility Argentina S.A.
Suipacha 1111 - Piso 18
C1008AAW Buenos Aires
ARGENTINA
www.motorola.com
Certain features, services and applications are network dependent and may not be available
in all areas; additional terms, conditions and/or charges may apply. Contact your service
provider for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. All other product or service names are the property of their
respective owners.
© 2012 Motorola Mobility, Inc. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: MOTO
KEY
3-CHIP (Model: EX117)
Manual Number: TBD-A
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