Motorola Mobility T56NS6 XT902 GSM TRANSCEIVER WITH BT & WLAN User Manual User Guide

Motorola Mobility LLC XT902 GSM TRANSCEIVER WITH BT & WLAN User Guide

User Guide 5

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Troubleshooting
we can help
Crash recovery
In the unlikely event that your phone stops responding to
touches and key presses, try a forced reboot—press and
hold both the Power and Volume Down keys for about 15
seconds. If necessary, hold the Power key to turn your
phone back on.
Service & repairs
If you have questions or need assistance, were here to
help.
Go to www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
Troubleshooting
Crash recovery
Service & repairs
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Product Safety & Legal
safe, smart, protected
Battery Use & Safety
Battery Use & Safety
The following battery use and safety information applies to all Motorola mobile devices.
If
your mobile device uses a non-removable main battery
(as stated in your product
information),
details related to handling and replacing your battery should be
disregarded
—the battery should only be replaced by a Motorola-approved service facility,
and
any attempt to remove or replace your battery, unless performed by a service
representative, may damage the product and void your warranty
.
Important: Handle and store batteries properly to avoid injury or damage.
Most battery
safety issues arise from improper handling of batteries, and particularly from the continued
use of damaged batteries.
DON’Ts
Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the
form of your battery.
Don’t use tools, sharp objects, or excessive force to insert or remove the battery
as this can damage the battery.
Don’t let the mobile device or battery come in contact with liquids.*
Liquids can get
into the mobile device’s circuits, leading to corrosion.
Don’t allow the battery to touch metal objects.
If metal objects, such as jewelry, stay
in prolonged contact with the battery contact points, the battery could become very hot.
Don’t place your mobile device or battery near a heat source.*
High temperatures
can cause the battery to swell, leak, or malfunction.
Don’t dry a wet or damp battery with an appliance or heat source
, such as a hair
dryer or microwave oven.
DOs
Do avoid leaving your mobile device in your car in high temperatures.*
Do avoid dropping the mobile device or battery.*
Dropping these items, especially on
a hard surface, can potentially cause damage.*
Do contact your service provider or Motorola if your mobile device or battery has
been damaged in any of the ways listed here.
*Note:
Always make sure that any battery, connector and compartment covers are closed and
secure to avoid direct exposure of the battery to any of these conditions, even if your product
information states that your
mobile device
can resist damage from these conditions.
Important: Motorola recommends you always use Motorola-branded batteries and
chargers for quality assurance and safeguards.
Motorola’s warranty does not cover
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirm that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as
Invalid Battery
or
Unable to Charge
, take the following steps:
Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;
If there is no hologram, the battery is not a Motorola battery;
If there is a hologram, replace the battery and try charging it again;
If the message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger may present a risk of fire, explosion,
leakage, or other hazard.
Proper and safe battery disposal and recycling:
Proper battery disposal is not only
important for safety, it benefits the environment. You can recycle your used batteries in many
retail or service provider locations. Additional information on proper disposal and recycling can
be found at
www.motorola.com/recycling
Disposal:
Promptly dispose of used batteries in accordance with local regulations.
Contact your local recycling center or national recycling organizations for more
information on how to dispose of batteries.
Warning:
Never dispose of batteries in a fire because they may explode.
Battery Charging
Battery Charging
Notes for charging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient battery
charging.
New batteries are not fully charged.
New batteries or batteries stored for a long time may take more time to charge.
Motorola batteries and charging systems have circuitry that protects the battery from
damage from overcharging.
Third Party Accessories
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
your mobile device’s warranty. For a list of Motorola accessories, visit
www.motorola.com/products
Driving Precautions
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle.
Using a mobile device or accessory for a call or other application while driving may cause
distraction, and may be prohibited or restricted in certain areas—always obey the laws and
regulations on the use of these products.
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Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
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While driving, NEVER:
Type, read, enter or review texts, emails, or any other written data.
Surf the web.
Input navigation information.
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
Keep your eyes on the road.
Use a handsfree device if available or required by law in your area.
Enter destination information into a navigation device
before
driving.
Use voice activated features (such as voice dial) and speaking features (such as audible
directions), if available.
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart
(in English only).
Seizures, Blackouts & Eyestrain
Seizures, Blackouts & Eyestrain
To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a
comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have never had one
before) when exposed to flashing lights or light patterns, such as when playing video games,
or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur: seizures,
blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.
If you or someone in your family has experienced seizures or blackouts, please consult with
your physician before using an application that produces flashing-light effects on your mobile
device.
Caution About High Volume Usage
High Volume
Warning:
Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.
Avoid turning up the volume to block out noisy surroundings.
Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in your
ears, ringing in your ears, or muffled speech, you should stop listening to the device through
your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).
Repetitive Motion
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written
characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or
other parts of your body. If you continue to have discomfort during or after such use, stop use
and see a physician.
Children
Children
Keep your mobile device and its accessories away from small children.
These
products are not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.
Improper use could result in loud sounds, possibly causing hearing injury.
Improperly handled batteries could overheat and cause a burn.
Supervise access for older children.
Similar to a computer, if an older child does use your
mobile device, you may want to monitor their access to help prevent:
Exposure to inappropriate apps or content.
Improper use of apps or content.
Loss of data.
Glass Parts
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using
your mobile device until the glass is replaced by a qualified service center.
Operational Warnings
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas are often, but not always, posted and can include blasting areas,
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
Copyright & Trademarks
2012.09.06
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Product Safety & Legal
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries, unless it is a radio product type especially qualified for use in such areas and
certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such
areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in
accordance with local laws. Contact your local regulatory
authorities for more information.
Do not dispose of your battery or mobile device with your
household waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
Listening at full volume to music or voice through a headset
may damage your hearing.
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Radio Frequency (RF) Energy
RF Energy
Exposure to RF Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system handling
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country
concerning exposure of human beings to RF energy.
RF Energy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy does
not exceed the guidelines set forth in the relevant standards, always follow these instructions
and precautions:
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it is
free of any metal.
Government of India
The Government of India requires the following information to be provided as a measure of
precaution:
Use a wireless handsfree system (headphone, headset) with a low power Bluetooth
emitter.
Make sure the mobile device has a low SAR value.
Keep your calls short or send a text message (SMS) instead. This advice applies especially
to children, adolescents and pregnant women.
Use the mobile device when the signal quality is good.
Motorola emphasizes that it has never been proven that non-compliance with these
recommendations, or the use of a mobile device in general, are likely to produce effects that
could be detrimental for the health of users. The inclusion of these recommendations does not
reflect the opinion of Motorola, but is done so in compliance with government requirements.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some
circumstances, your mobile device may cause interference with other devices.
Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
Copyright & Trademarks
2012.09.06
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Product Safety & Legal
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so, such as
hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff about using it in
flight.
Medical Devices
If you have a medical device, including an implantable medical device such as a pacemaker or
defibrillator, consult your healthcare provider and the device manufacturers directions before
using this mobile device.
Persons with implantable medical devices should observe the following precautions:
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable
medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for
interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference
is taking place.
Regulatory Information
Regulatory Information
Your Motorola mobile device is designed to comply with national and international regulatory
requirements. For full compliance statements and details, please refer to the regulatory
information in your printed product guide.
Location Services
Location
The following information is applicable to Motorola mobile devices that provide location based
functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the Federal
Radio Navigation Plan. These changes may affect the performance of location technology on
your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains
information from the cellular network to improve GPS performance. AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges may
apply in accordance with your service plan. Contact your wireless service provider for details.
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology also
transmit location-based information. Additionally, if you use applications that require
location-based information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third parties providing
services.
Emergency Calls
When you make an emergency call, the cellular network may activate the AGPS technology in
your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and
might not work in your area
. Therefore:
Always tell the emergency responder your location to the best of your ability; and
Remain on the phone for as long as the emergency responder instructs you.
Navigation
Navigation
The following information is applicable to Motorola mobile devices that provide navigation
features.
When using navigation features, note that mapping information, directions and other
navigational data may contain inaccurate or incomplete data. In some countries, complete
information may not be available. Therefore, you should visually confirm that the navigational
instructions are consistent with what you see. All drivers should pay attention to road
conditions, closures, traffic, and all other factors that may impact driving. Always obey posted
road signs.
Privacy & Data Security
Privacy & Data Security
Motorola understands that privacy and data security are important to everyone. Because some
features of your mobile device may affect your privacy or data security, please follow these
recommendations to enhance protection of your information:
Monitor access
—Keep your mobile device with you and do not leave it where others
may have unmonitored access. Use your devices security and lock features, where
available.
Keep software up to date
—If Motorola or a software/application vendor releases a
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
Copyright & Trademarks
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Product Safety & Legal
Secure Personal Information
—Your mobile device can store personal information in
various locations including your SIM card, memory card, and phone memory. Be sure to
remove or clear all personal information before you recycle, return, or give away your
device. You can also backup your personal data to transfer to a new device.
Note:
For information on how to backup or wipe data from your mobile device, go to
www.motorola.com/support
Online accounts
—Some mobile devices provide a Motorola online account (such as
MOTOBLUR). Go to your account for information on how to manage the account, and how
to use security features such as remote wipe and device location (where available).
Applications and updates
—Choose your apps and updates carefully, and install from
trusted sources only. Some apps can impact your phone’s performance and/or have access
to private information including account details, call data, location details and network
resources.
•Wireless
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.
Location-based information
—Mobile devices enabled with location based
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See
“Location Services” for more details.
Other information your device may transmit
—Your device may also transmit testing
and other diagnostic (including location-based) information, and other non-personal
information to Motorola or other third-party servers. This information is used to help
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your
privacy or data security, please contact Motorola at
privacy@motorola.com
, or contact
your service provider.
Use & Care
Use & Care
To care for your Motorola mobile device, please observe the following:
liquids
Dont expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
drying
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use your mobile device in temperatures below -10°C (14°F) or
above 60°C (140°F). Don’t recharge your mobile device in temperatures below
0°C (32°F) or above 45°C (113°F).
dust and dirt
Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate
materials.
cleaning
To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other
cleaning solutions.
shock and vibration
Dont drop your mobile device.
protection
To help protect your mobile device, always make sure that any battery, connector
and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices & Accessories
Please do not dispose of mobile devices or electrical accessories (such as
chargers, headsets, or batteries) with your household waste, or in a fire. These
items should be disposed of in accordance with the national collection and
recycling schemes operated by your local or regional authority. Alternatively, you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
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Software Copyright
Software Copyright
Motorola products may include copyrighted Motorola and third-party software stored in
semiconductor memories or other media. Laws in the United States and other countries
preserve for Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted
software. Accordingly, any copyrighted software contained in Motorola products may not be
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider, except for the normal,
non-exclusive, royalty-free license to use that arises by operation of law in the sale of a
product.
Content Copyright
Content Copyright
The unauthorized copying of copyrighted materials is contrary to the provisions of the
Copyright Laws of the United States and other countries. This device is intended solely for
copying non-copyrighted materials, materials in which you own the copyright, or materials
which you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
Open Source Software Information
OSS Information
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model number
and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
opensource.motorola.com
(in English only) also contains
information regarding Motorola's use of open source.
Motorola has created the
opensource.motorola.com
website to serve as a portal for
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright
notices for open source packages used in this Motorola mobile device, please go to
Apps >
Settings
>
About phone
>
Legal information
>
Open source licenses
. In addition, this Motorola device may include
self-contained applications that present supplemental notices for open source packages used
in those applications.
Service & Repairs
Service & Repairs
If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/support
, where you can select from a number of customer
care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456
(United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
How to Obtain Service or Other Information
1. Please access and review the online Customer Support section of Motorola's consumer
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please con-
tact the Warrantor listed at the Motorola website or the contact information for the corre-
sponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help deter-
mine whether your Product requires service. You may be required to download, or otherwise
obtain and accept software updates from Motorola or a Motorola Authorized Repair Center.
You are responsible for any applicable carrier service fees incurred while obtaining the re-
quired downloads. Complying with the warranty process, repair instructions and accepting
such software updates is required in order to receive additional warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to ship
the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)
a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written de-
scription of the problem; (c) the name of your service provider, if applicable; (d) your address
and telephone number. In the event the Product is not covered by the Motorola Limited War-
ranty, Motorola will inform the consumer of the availability, price and other conditions ap-
plicable to the repair of the Product.
To obtain service or other information, please access and review the online
Customer Support section of Motorola's consumer website at www.motorola.com.
Motorola Mobility LLC Limited Global
Warranty Mobile Phones
Global Warranty
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED WARRANTY
Product Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
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2012.09.06
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Product Safety & Legal
ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS.
Who is Covered?
This Limited Warranty extends only to the first consumer purchaser of the Product, and is not
transferable.
What Does this Limited Warranty Cover?
Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the terms and
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLC
or its subsidiaries (”Motorola”) warrant this Mobile Phone, and any in-box accessories which
accompany such Mobile Phone (”Product”) against defects in materials and workmanship,
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country where
the Product is purchased, whichever is longer (”Warranty Period”).
Repairs made under this Limited Warranty are covered for the balance of the original Warranty
Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original
product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for
Motorola as identified by the ”Motorola” trademark, trade name, or logo legally affixed to
them; b) purchased by consumers from an authorized reseller or distributor of Motorola
Products; and c) accompanied by this written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a valid warranty claim is received within the
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the
Product with a replacement Product that is new or which has been reconditioned/refurbished
or otherwise remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the terms and
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
must be returned to Motorola and shall become the property of Motorola.
Exclusions (Products and Accessories)
This warranty does not apply to:
(a)
Consumable parts
, such as batteries or protective coatings designed to diminish over
time unless failure has occurred due to a defect in materials or workmanship. As with all
batteries, the maximum capacity of the battery will decrease with time and use; this is not a
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b)
Cosmetic damage
, including but not limited to scratches, dents, cracks or other cosmetic
damage.
(c)
Damage caused by use with non-Motorola products.
Defects or damage that result
from the use of non-Motorola branded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
(d)
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
; including but not limited to: (i) improper usage or operation (e.g.
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or
similar substances (except for Products sold as resistant to such substances, but only to the
extent the damage was not caused by incorrectly securing the phone's protective elements or
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the
Products for commercial rental purposes; or (iv) external causes or acts which are not the fault
of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God,
are excluded from coverage.
(e)
Unauthorized Service or Modification.
Defects or damage resulting from service,
testing, adjustment, installation, maintenance, alteration, or modification in any way, including
but not limited to tampering with or altering the software, by someone other than Motorola, or
its authorized service centers, are excluded from coverage. Notwithstanding the foregoing,
any Product which has had its bootloader unlocked, or whose operating system has been
altered, including any failed attempts to unlock the bootloader or alter such operating system,
is not covered by this warranty, regardless of whether such modifications are authorized,
approved, or otherwise sanctioned by Motorola.
(f)
A product or part that has been modified in any manner without the written
permission of Motorola.
Products that have been altered in any manner so as to prevent
Motorola from determining whether such Products are covered under the terms of this Limited
Warranty are excluded from coverage. The forgoing shall include but not be limited to (i) serial
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numbers, date tags or other manufacturer coding that has been removed, altered or
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence
of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct
may cause damage that is not covered by this warranty.
(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages, or the failure of the Product due to any communication service
or network you subscribe to or use with the Products.
(i)
All software, including operating system software, third-party software,
applications, and all other software of any kind.
Software distributed by Motorola is
provided ”AS-IS” and ”AS AVAILABLE,” ”WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software, even
if packaged or sold with the Motorola hardware, unless otherwise required by applicable local
law.
(j)
Products that have been refurbished, reconditioned, or remanufactured
, except for
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associated with such out of warranty repair will be your responsibility.
What Other Limitations are There?
TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO
ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER
OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF,
SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR
OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY DISCLAIMS
ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLY BE
DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL
BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS LIMITED WARRANTY
CONTAINED HEREIN AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE EXCLUSIVE
REMEDY OF THE CONSUMER.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS LIMITED
WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION WITH ANY
HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION,
DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT DEFECTS IN THE
PRODUCTS OR SOFTWARE WILL BE CORRECTED.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS INTERRUPTION;
LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE
TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR APPLICATIONS
(INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, PROGRAMMING, OR
REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR
USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE PRODUCTS); OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR
INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE OR JURISDICTION.
DATA BACKUP:
ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE
OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR
PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY OR
PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL
OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT MAY
Product Safety & Legal
Battery Use & Safety
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High Volume
Repetitive Motion
Children
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PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE OPERATING
SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE PRODUCT MAY
NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF THE OPERATING
SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE
NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA,
SOFTWARE OR OTHER APPLICATIONS.
WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A PRODUCT'S
OPERATING SYSTEM SOFTWARE:
MOTOROLA STRONGLY RECOMMENDS AGAINST
ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE
BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY OPERATING SOFTWARE OTHER
THAN THE APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH
ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE YOUR PRODUCT
TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO MALFUNCTION. IN SUCH CASES,
NEITHER THE PRODUCT NOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED
BY THIS WARRANTY.
IMPORTANT FCC INFORMATION:
YOU MUST NOT MAKE OR ENABLE ANY CHANGES
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.
THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Copyright & Trademarks
Copyright & Trademarks
Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available in
all areas; additional terms, conditions and/or charges may apply. Contact your service provider
for details.
All features, functionality, and other product specifications, as well as the information
contained in this guide, are based upon the latest available information and believed to be
accurate at the time of printing. Motorola reserves the right to change or modify any
information or specifications without notice or obligation.
Note:
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola
Trademark Holdings, LLC. Android, Google and other trademarks are owned by Google Inc. All
other product or service names are the property of their respective owners.
© 2012 Motorola Mobility LLC. All rights reserved.
Caution:
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola
RAZR
M
(Model XT905)
Manual Number: 68XXXXX606-A
roduct Safety & Legal
Battery Use & Safety
Battery Charging
Third Party Accessories
Driving Precautions
Seizures, Blackouts & Eyestrain
High Volume
Repetitive Motion
Children
Glass Parts
Operational Warnings
RF Energy
Regulatory Information
Location
Navigation
Privacy & Data Security
Use & Care
Recycling
Software Copyright
Content Copyright
OSS Information
Service & Repairs
Global Warranty
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2012.09.06
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