Motorola Solutions 89FT5797 iM1000 Wireless Data Modem User Manual iModem user

Motorola Solutions, Inc. iM1000 Wireless Data Modem iModem user

Contents

Amended Users Manual

0 iM1000 -Data Modem Motorola TM iM1000 Data Modem for Windows TM 95,Windows TM 98and Windows TM NT User Guide August 5, 1999 68P02953C65-O iModem/user Page 0 Thursday, October 7, 1999 7:46 PM
1 IM1000 - DATA MODEM iM1000 - DATA MODEM ongratulations on purchasing your Motorola iM1000 stand-alone data modem.Your iM1000 offers wireless access to the internet. This data modem offers the following features: • Packet Data transfer for IP DTE.• Fax and Data Transfer for circuit data faxes and file transfer.The iDEN Wireless Data Services solution provides you with the capability of connecting to the Internet and corporate intranets using your laptop computer (or compatible hand-held computing device) and your iM1000 stand-alone data modem.With wireless data services, you can perform your most important laptop computer activities outside your office or home. Figure 1. iM1000 Data ModemC iModem/user Page 1 Thursday, October 7, 1999 7:46 PM
2 iM1000 -Data Modem OverviewPacket DataInternetE-MailCircuit DataFaxes4.Connectto theInternet2.Install thePacket DataSoftware Connect the Data Cable and insertpwr on plugA.Connectthe Data Cable and insert the pwr on plugB.Define theData ModemC.Start theCommunicationSoftware1.3.Configurethe modem theFront PanelBack Panel iModem/user Page 2 Thursday, October 7, 1999 7:46 PM
3 IM1000 - DATA MODEM The iM1000 enables packet and circuit-data connections.• Packet data: A wireless modem connection for accessing the Internet, sending and receiving e-mail, and transferring small files over the packet data network using standard IP protocols. Data is sent in bursts. Packet data transmits packets (blocks) of data at high speed. After the data is transmitted, you can remain connected indefinitely without being charged for the idle time• Circuit data: A wireless modem connection for sending and receiving faxes over the circuit-switched cellular channel.Data is sent as a continuous stream through the network to another modem. To prepare your computer and iM1000 data modem for wireless data use, the following procedures are necessary.• Connect the cable. Connect the modem to the computer via the data cable. For more information see “INSTALLATION INSTRUCTIONS” on page 16.• Turn on the Modem. Turn on the modem before you proceed with the installation and configuration. • Set up Windows Components. Use these instructions to verify that Dial-Up Networking and the TCP/IP protocol are installed on your computer. If not, follow the procedure provided to install them. For more information, see “Verifying and Installing Dial-Up Networking” on page 10 and “Verifying and Installing the TCP/IP Protocol” on page 13.• Install the software. Use the installation software to install the modem configuration data software. For more information, see “Installing the Software” on page 17.• Configure your iM1000 data modem. Enter settings provided by your iDEN carrier. For more information, see “CONFIGURING YOUR MODEM” on page 31. Connect to the Internet. Start the Dial-Up Networking session. Be sure that the modem is connected to the computer with the data cable. After successful installation, you can surf the Internet, send and receive faxes and e-mail messages, and transfer files. NOTE You may use the following information as a fast path to installation. iModem/user Page 3 Thursday, October 7, 1999 7:46 PM
4 iM1000 -Data Modem The LED indicators located on the front panel of the iM1000 shows the service state Table 1: Status Light (LED) Indicator Installation Requirements To run the installation program, you need the following:• An iM1000 unit • A PC data cable for your data modem• An IBM ® -compatible PC with: - An Intel ® 586 (or higher) processor- Microsoft ® Windows ® 95 installed, Windows ® 98 or Windows ® NT- Minimum 8 MB of addressable RAM- CD-ROM drive- 6 MB free hard-disk space- Recommended: Mouse or compatible pointing device• The installation software that came with your package• Communication software• An account with an iDEN carrier LED Indicator Status of Your iM1000Alternating Red and GreenA fatal error has been detected during power-up Flashing Red Registering - your iM1000 is signing on to your carrier’s network. Please wait. Solid Red No service -your iM1000 cannot sign on. It will continue trying to every two minutes as long as it is turned on.Flashing Green In service - your iM1000 has successfully completed Packet Data registration. Solid Green In use - your iM1000 is currently being used iModem/user Page 4 Thursday, October 7, 1999 7:46 PM
5 HARDWARE INSTALLATION HARDWARE INSTALLATION Introduction Hardware installation has to be carried out by experienced technicians familiar with installing similar types of equipment. Before You Start Installing Ignition Sense Cable Installation Planning Planning is the key to fast, easy iM1000 installation. Before a hole is drilled or a wire is run, inspect the vehicle and determine how and where you intend to mount the antenna, iM1000, and accessories. Plan wire and cable runs to provide maximum protection from pinching, crushing, and overheating. Recommended Tools For Installation The following tools, screws, and washers are recommended for proper installation of your iM1000.• Portable Drill• Hammer• Center Punch• Four screws M4• Four self drilling screws M4• Four flat washers M4• Four spring washers M4• Phillips #2 Screwdriver NOTE The iM1000 will not operate without the Ignition Accessories Cable installed or a power on plug connected. iModem/user Page 5 Thursday, October 7, 1999 7:46 PM
6 iM1000 -Data Modem iM1000 Mounting The standard mounting of the iM1000 can be mounted on different types of mounting surfaces. Be sure the mounting surface is able to adequately support the weight of the iM1000. Allow sufficient space around the iM1000 for free air flow for cooling. Be sure the unit is close enough to the vehicle operator to permit easy access to operating indicators. Although the iM1000 can be mounted to a plastic dashboard, it is recommended that the mounting screws be located so they penetrate the supporting metal frame of the dashboard. Antenna Mounting The best mounting location for the antenna is in the center of a large, flat conductive surface. In almost all vehicles, these requirements are best satisfied by mounting the antenna at the center of the roof. Some vehicles have a large trunk lid that provides a good antenna location. If the trunk lid is used, connect grounding straps between the trunk lid and vehicle chassis to ensure the trunk lid is at chassis ground.Three types of antennas can be used:1. RAFU136A - Magnetic Antenna2. FAD5524A - Mobile Window Antenna 3. HAF9067A - Mobile Roof Mount AntennaMake sure that you refer to the antenna installation instructions according to the kit number. DC Power Cable Installation The iM1000 must be operated only in negative ground electrical systems. Reverse polarity does not damage the iM1000; however, iM1000 protection circuits cause the cable fuse to blow. Check the ground polarity before you begin installation.The DC power cable (FKN4448A) is long enough for installation in most vehicles. Begin the power cable installation in the following manner. 1. Determine a routing plan for the power cable with reference to where the iM1000 is to be mounted.2. Locate the nearest available chassis ground mounting point and shorten the black lead to remove excess cable length.3. Locate the fuse holder as close to the battery as possible and away from any hot component. Mount the fuse holder using the provided mounting hole and dress wires as necessary. Connect the fuse holder red adapter lead plus to the mating receptacle on the red lead of the power cable. See Figure 3..4. Connect the power cable black lead directly to the chassis ground.5. Connect the power cable red lead from the fuse holder to the positive (+) battery terminal. Make sure the adapter cable is connected to the main power cable red lead.6. Plug fuse into in-line fuse holder as shown in Figure 3.. iModem/user Page 6 Thursday, October 7, 1999 7:46 PM
7 HARDWARE INSTALLATION Figure 2. - Power Cable Routing into the Engine Compartment Figure 3. - Power Cable Assembly Mounting iM1000 - Vehicle Installation 1. Select the location to mount your iM1000 - either on the transmission hump or under the dashboard. When mounting the iM1000 on the transmission hump, ensure that the transmission housing is not affected. 2. Use the iM1000 mounting bracket as a template, mark the positions of the holes on the mounting surface. 3. Secure the iM1000 mounting flinges to the surface with the four (M4) screws provided. 4. Mount the antenna using the instructions provided with the antenna kit. Run the coaxial cable to the iM1000 mounting location. Black LeadRed LeadFirewallGrommetEngine CompartmentTo Radio FKN4448AFuseCoverRed LeadRed LeadMountingHoleMolded In-LineFuse HolderTo VehicleChassis GroundEngineCompartment To Battery (+)AdapterFirewallRed LeadBlack Lead RingLugs iModem/user Page 7 Thursday, October 7, 1999 7:46 PM
8 iM1000 -Data Modem If necessary, cut off the access cable and install the cable connector. 5. To assure compliance with United States FCC regulations on RF exposure, position the antenna in such a way to maintain a separation distance of at least 8 inches (20 cms) between the antenna and the body of any user and nearby person. Connect the antenna cable connector to the radio antenna connector on the rear of the iM1000. See Figure 4. 6. Plug the power cable into the iM1000 power connector. Figure 4. - Connections to iM1000 Rear Panel Power Configuration To turn ON the iM1000 modem, an ignition signal is required at the ignition connector. It can be supplied in two ways. Switched Power Connection When installed in a vehicle, the modem receives the ignition signal from the vehicle’s ignition switch. NOTE The modem operates only when the car switch is turned ON. iModem/user Page 8 Thursday, October 7, 1999 7:46 PM
9 HARDWARE INSTALLATION Figure 5. Switched Power Connection Perform the following steps to install the iM1000 modem in a vehicle: 1. Prepare a routing plan for the ignition cable after determining where the iM1000 is to be mounted. 2. Connect the free end of the ignition cable to the vehicle ignition switch, and the other end (with the plug) to the iM1000 ignition connector. Continuous Power Connection A power on plug is permanently plugged into the ignition connector. When the power is supplied to the iM1000 DC Power Connector, the modem turns ON. Figure 6. Continuous Power Connection Data Cable Installation Connect one side of the 9-pin cable (FKN4369A) to the iM1000 communication connector and the other side to the DTE. Since the iM1000 is a modem, it can be connected only to DTE equipment, using a 9-pin to 9-pin cable. IGN Ignition Cable PWR Car Switch Vehicle BatteryiM1000AntennaPwr Cable FKN4448AFKN4868AAntenna iM1000 Power Source Power On PlugIGNPWR FLN9400AFKN4448A iModem/user Page 9 Thursday, October 7, 1999 7:46 PM
10 iM1000 -Data Modem SETTING UP WINDOWS COMPONENTS The Installation software automatically installs the packet data application on your IBM PC-compatible computer with Windows installed. Windows must have Dial-Up Networking Version 1.3 or later and the TCP/IP protocol installed.• If Dial-Up Networking and the TCP/IP protocol are installed, skip this section and go to “INSTALLATION INSTRUCTIONS” on page 16.• If you are not sure if they are installed, or if they are not installed, proceed with the rest of these instructions. Verifying and Installing Dial-Up Networking This section provides the procedure for setting up Dial-Up Networking on your Windows computer. Make sure that your Windows installation media (CD) is available. You may be asked to insert it later in the installation procedure. 1. From your Windows desktop, double-click “My Computer”. 2. Double-click “Control Panel”. 3. Double-click “Add/Remove Programs”. The Add/Remove Programs Properties window opens. 4. Click the Windows Setup tab. NOTE If your version of Dial-up Networking is earlier than Version 1.3, you can go to the Microsoft™ web site, www.microsoft.com, to get the upgrade. IMPORTANT If your computer has a network card or a security program that prevents IP address changes, see your system administrator before attempting to install this program.If your computer is connected to a network, be sure not to remove the existing network protocols during Packet Data installation. iModem/user Page 10 Thursday, October 7, 1999 7:46 PM
11 SETTING UP WINDOWS COMPONENTS Figure 7. Add/Remove Programs - Windows Setup Window 5. Highlight “Communications” in the Components box. 6. Click “Details”. The Communications window opens.4. 5. 6. iModem/user Page 11 Thursday, October 7, 1999 7:46 PM
12 iM1000 -Data Modem Figure 8. Communications Window 7. In the Communications window, perform the steps given in item (a.) or (b.) below:a. If the selection box to the left of “Dial Up Networking” has a check mark in it, click “Cancel” to close the window. Click “Cancel” again to close the Add/Remove Programs Properties window. b. If the selection box to the left of “Dial Up Networking” does not have a check mark in it, click the selection box to place a check mark in it. Click “OK” to close the window and then click “OK” again to close the Add/Remove Programs Properties window. Restart your computer. 8. Continue with “Verifying and Installing the TCP/IP Protocol” on page 13.7. iModem/user Page 12 Thursday, October 7, 1999 7:46 PM
13 SETTING UP WINDOWS COMPONENTS Verifying and Installing the TCP/IP Protocol Use this procedure to ensure that your computer has the TCP/IP protocol installed. 1. From the Control Panel on your desktop, double-click “Network”. The Network window opens. Your screen might not look exactly like the one illustrated . Figure 9. Network Window 2. Scroll down the list to find “TCP/IP Dial-Up Adapter”. 3. Do one of the following:a. If you see “TCP/IP -> Dial-Up Adapter” in the list, click “OK”. Skip this section and go to “INSTALLATION INSTRUCTIONS” on page 16.b. If you do not see “TCP/IP -> Dial-Up Adapter” in the list, click “Add”. The Select Network Component Type window opens.2.3b.3a. iModem/user Page 13 Thursday, October 7, 1999 7:46 PM
14 iM1000 -Data Modem Figure 10. Select Network Component Type Window 4. Highlight “Protocol” then click “Add”. The Select Network Protocol window opens. Figure 11. Select Network Protocol Window 5. Under Manufacturer, select “Microsoft”. 6. Under Network Protocol, select “TCP/IP”, then click “OK”. The TCP/IP Dial-Up Adapter appears in the list.If the Dial-Up Adapter does not appear in the list, you do not have a Dial-Up Adapter installed. You can install one. Use the procedure for “Installing the Dial-Up Adapter” on page 15. 7. To close, click “OK”. 8. If the Dial-Up Networking adapter is installed, continue with “INSTALLATION INSTRUCTIONS” on page 16.4.6.5. iModem/user Page 14 Thursday, October 7, 1999 7:46 PM
15 SETTING UP WINDOWS COMPONENTS Installing the Dial-Up Adapter When you select “TCP/IP Protocol”, you are asked to select a network adapter. If you receive a message that you do not have one installed, use the following procedure to install one. If you have a Dial-Up Adapter installed, skip this section and go to “INSTALLATION INSTRUCTIONS” on page 16. Figure 12. Select Network Adapter Window 1. At the Select Network Adapter window, under Network Adapters, highlight “Dial-Up Adapter”. 2. Under Manufacturers, highlight “Microsoft”. 3. Click “OK”. The Select Network Component Type window opens.Figure 13. Select Network Component Type Window 4. Highlight “Adapter” then click “Add”. The Select Network Adapters window opens. 5. To verify that the adapter was added, from the Control Panel, click Network. Look for “Dial-Up Adapter” on the Network Configuration screen.1.2.4.iModem/user Page 15 Thursday, October 7, 1999 7:46 PM
16iM1000 -Data Modem INSTALLATION INSTRUCTIONS This section provides information for connecting the data cable and installing the software. Connecting the CableYour computer and your modem can be turned on or turned off when you connect the cable.To connect the data cable: 1. Connect the data cable to the accessory connector on your modem. 2. Attach the other end of the cable to a serial communication (COM) port on your computer or hand-held computing device. 3. Position the antenna of the radio product at least 8 inches (20cms) away from the body of any person when transmitting. To remove the cable: 1. Disconnect the data cable from your modem. 2. Disconnect the data cable from your computer. NOTETo instal the Wireless Data Services software on a computer or hand-held device that does not have Windows installed, or if you do not have the installation disks, proceed to “Configuring the Modem for Packet Data— without the Disk” on page 60.iModem/user Page 16 Thursday, October 7, 1999 7:46 PM
17 INSTALLATION INSTRUCTIONSInstalling the SoftwareThe Installation software enables packet data service. To install the modem wireless data services software: 1. Turn on the power to your modem. 2. Turn on your computer and start Windows 95, Windows 98 or Windows NT. 3. Insert the Installation CD-ROM in your CD-ROM drive. 4. Select “Start”, then select “Run”. 5. Type d:\setup (or substitute the correct drive letter). 6. Click “OK”. The Setup progress window opens. After it closes, the Welcome window opens.Figure 14. Installation Welcome Window 7. Click “Next”. The User Information window opens.IMPORTANTDuring installation, if you receive a message that you do not have one or more of the required Windows components installed, see “SETTING UP WINDOWS COMPONENTS” on page 10.iModem/user Page 17 Thursday, October 7, 1999 7:46 PM
18iM1000 -Data Modem Figure 15. User Information Window 8. Enter your name and company, if it is not displayed. 9. Click “Next”. The Choose Destination Location window opens.Figure 16. Choose Destination Location Window10. Click “Next” to accept the default Destination Folder. The Select Program Folder window opens. “iDEN Data Modem Applet” is highlighted. 8.iModem/user Page 18 Thursday, October 7, 1999 7:46 PM
19 INSTALLATION INSTRUCTIONSFigure 17. Select Program Folder Window11. Click “Next” to accept the default Program Folder, iDEN Data Modem Applet. The installation program starts. A status window opens while the files are copying. After the files are copied, you can add a shortcut to your Windows desktop.Figure 18. Add a Shortcut12. Select “Yes” to add a shortcut.13. Make sure your modem is connected and turned on before you continue the installation.NOTETo configure your system for Windows NT, proceed with Steps 14 through 38. For Windows 95 and Windows 98, skip to Step 39.iModem/user Page 19 Thursday, October 7, 1999 7:46 PM
20iM1000 -Data Modem Windows NT Installation Only (Steps 14 - 38)14. For Windows NT, an information window opens with a message that wireless modem will be installed.Figure 19. Begin Modem Installation15. Click “OK”. The Installing New Modem window opens. Figure 20. Modem Detect Window16. If you do not want the system to take the time to search for a modem, click “Don’t detect my modem. I will select it from a list”.17. Click “Next” to continue. The Modem Selection Window opens.iModem/user Page 20 Thursday, October 7, 1999 7:46 PM
21 INSTALLATION INSTRUCTIONS Figure 21. Modem Selection Window18. Click “Have Disk”, then click “Next”. The Install From Disk window opens. Figure 22. Install From Disk Window19. Type the name of the drive that contains the CD.20. Click Browse. The Locate File Window opens. 18. 19. 20.iModem/user Page 21 Thursday, October 7, 1999 7:46 PM
22iM1000 -Data Modem Figure 23. Locate File Window21. Highlight the “mdmiden” file.22. Click “Open”. The Locate File window opens again. 23. Click “OK”. The Install New Modem window opens. Figure 24. Install New Modem Window24. Make sure that “Motorola iDEN iX1000” is highlighted.25. Click “Next”. The Port Selection Window opens. 21. 22. iModem/user Page 22 Thursday, October 7, 1999 7:46 PM
23 INSTALLATION INSTRUCTIONS Figure 25. Port Selection Window26. Highlight the COM port to which your modem is to be connected and click “Next”. The Modem Installation Finish window opens. Figure 26. Modem Installation Finish Window27. Click “Finish”. 28. “Configure the Data Modem in RAS Manager Window” opensFigure 27. Configure the Data Modem in RAS Manager Window 27. . 29.26iModem/user Page 23 Thursday, October 7, 1999 7:46 PM
24iM1000 -Data Modem 29. Click “OK”. The Network Configuration window opens.Figure 28. Network Configuration Window30. Click “Services”. The Network Services Selection window opens. Figure 29. Network Services Selection Window31. Highlight “Remote Access Service” and click “Properties”. The Remote Access Setup window opens. 30. 31. 31.iModem/user Page 24 Thursday, October 7, 1999 7:46 PM
25 INSTALLATION INSTRUCTIONSFigure 30. RAS Access Setup Window. 32. Click “Add”. The Add RAS Device window opens. Figure 31. Add RAS Devices Window33. Make sure that the COM port of your iX1000 modem is selected (COM1 in this example).34. Click “OK”. The Remote Access Setup window now shows the added COM port. Click “Continue”. 35. Click “Close” on the Network Services Selection window.36. The Computer Restart window opens. Click “Yes”NOTEIf a modem is already inserted in the same COM port as the data-capable modem, click “Remove” to remove it and then click “Add”. iModem/user Page 25 Thursday, October 7, 1999 7:46 PM
26iM1000 -Data Modem . Figure 32. Computer Restart Window37. When the Windows banner appears during the computer restart, “log on”.38. The installation will automatically resume. Figure 33. Communication Settings Window.39. At the Communications Settings window, do one of the following: • Click “Auto Detect” to have the program automatically detect the IMPORTANTThere is a baud rate setting for your computer and a baud rate setting for your modem. If you do not choose AutoDetect and accept the default baud rate of 19200, be sure the settings for the computer and the modem are the same. If they are not, your computer might have a problem connecting with the modem. 36. 39. 39. 40. 41.iModem/user Page 26 Thursday, October 7, 1999 7:46 PM
27 INSTALLATION INSTRUCTIONScommunication port to which your modem is connected and set the corresponding COM port button.• Or, select a COM port by clicking its selection button40. Optional: If you want to change the baud rate, click the down arrow to make another selection. Be sure that “Done” appears in the Status box before you continue41. Click “OK”. The Packet Data Configuration window opens.Figure 34. Packet Data Configuration Window42. a. Click “Yes” to configure your modem now. b. Click “No” to configure your modem later. This would also be your choice if modem is already configured. Setup is complete.43. Click “Next”. If you have selected “Yes” previously, then the Packet Data Configuration-2 window opens. 42 a 42 b iModem/user Page 27 Thursday, October 7, 1999 7:46 PM
28iM1000 -Data Modem Figure 35. Packet Data Configuration-2 Window44. Enter the following information: Some of this information may already be entered for you. • Equipment IP Address • Home Agent IP Address • Authentication Key • Security Parameter Index • Primary Domain Name Server • Secondary Domain Name Server45. Click “Configure”. The Configuration Status window opens with the below message.Figure 36. Configuration Status Window46. Click “OK”. The “setup complete window” appears iModem/user Page 28 Thursday, October 7, 1999 7:46 PM
29 INSTALLATION INSTRUCTIONSFor Windows NT Figure 37. Windows NT, “Setup Complete” Window47. At the Setup Complete window, to read the ReadMe file now, leave the check mark. To read it later, remove the check mark.48. Click “Finish”. The iDEN Data Modem Applet window appears on your desktop. 48. 47iModem/user Page 29 Thursday, October 7, 1999 7:46 PM
30iM1000 -Data Modem For Windows 95 and Windows 98Figure 38. Windows, “Setup Complete” Window49. At the setup complete window choose “Yes, I want to restart my computer now” and click “Finish”50. Continue with “CONFIGURING YOUR MODEM” on page 31.NOTEIf you want to use the data cable and your computer to run applications, continue with “CONFIGURING YOUR MODEM” on page 31.Otherwise, installation is complete. iModem/user Page 30 Thursday, October 7, 1999 7:46 PM
31 CONFIGURING YOUR MODEMCONFIGURING YOUR MODEMThe next step is to set up your computer and modem for packet data and circuit-switched data services.Setting Up Your Computer and Modem for Packet Data ServicesIf you did not choose to configure your iDEN modem during software installation, perform the following steps: 1. From your Windows desktop, double-click “My Computer”. 2. Double-click “Control Panel”. The Control Panel window opens.Figure 39. Control Panel Window 3. Double-click “iX1000 Modem”. The Wireless Network Profile Selection Window opens.iModem/user Page 31 Thursday, October 7, 1999 7:46 PM
32iM1000 -Data Modem Figure 40. Wireless Networking Profile Selection Window 4. Click “PC/Laptop Profile”. The Configuration Program-PC Profile window opens with the Networking tab active.Figure 41. PC/Laptop Networking Window 5. Enter the modem’s IP address, as provided by your iDEN carrier, if it is not already entered. 6. Enter information in the rest of the fields as provided by your iDEN carrier. Some of this information may already be entered. 7. Click “modem”. The modem Settings window opens.7.5.6.iModem/user Page 32 Thursday, October 7, 1999 7:46 PM
33 CONFIGURING YOUR MODEMFigure 42. Modem Settings Window 8. Make sure the settings match those shown in Figure 42. 9. When you finish, click “Configure” to save your information. A window opens to indicate that your modem is successfully configured. 10. Click “OK”. The Wireless Network Profile Selection window reappears. Click “Exit”.Verifying Modem InstallationTo verify that your modem definition is installed: 1. From your Windows desktop, double-click “My Computer”. 2. Double-click “Control Panel” and then double-click “Modems”. The Modem Properties window opens. 3. Make sure the Motorola iDEN iX1000 modem is on the displayed list.9iModem/user Page 33 Thursday, October 7, 1999 7:46 PM
34iM1000 -Data Modem Figure 43. Modems Properties Window 4. If you have special dialing requirements, click “Dialing Properties”. The Dialing Properties window opens. Enter the appropriate information and click “OK”.Figure 44. Dialing Properties Window 5. In the Modem Properties window, click “Close” again. 6. Close the Control Panel window.3.45.iModem/user Page 34 Thursday, October 7, 1999 7:46 PM
35 CONFIGURING YOUR MODEMCreating a Dial-Up Networking Connection in WindowsThe setup program attempts to create the dial-up networking connection automatically. However, some versions of Windows 95 require that you create it manually. If you get such a message, use the following procedure. If you do not have to create a dial-up networking connection, proceed to “STARTING THE INTERNET CONNECTION” on page 40.To create a packet data connection: 1. Be sure that your computer has Dial-Up Networking and TCP/IP installed. (For more information, see “Verifying and Installing Dial-Up Networking” on page 10 and “Verifying and Installing the TCP/IP Protocol” on page 13.) 2. From your Windows desktop, double-click “My Computer”. Figure 45. My Computer 3. Double-click “Dial-Up Networking”. The Dial-Up Networking window opens.Figure 46. Dial-Up Networking Window 4. Double-click “Make New Connection”. The Make New Connection window opens.3.iModem/user Page 35 Thursday, October 7, 1999 7:46 PM
36iM1000 -Data Modem Figure 47. Make New Connection Window 5. At “Type a name for the computer you are dialing”, type iDEN Packet Data Connection. 6. At “Select a modem”, if the Motorola iDEN modem does not appear, click the down arrow and select it. 7. Click “Next” to confirm this selection. The Make New Connection window changes and now displays fields for entering the modem number.Figure 48. Entering a Phone Number 8. At “Telephone number”, enter S=2. 9. Click “Next” to confirm this selection.The next screen informs you that you successfully created a new Dial-Up Networking connection called “iDEN Packet Data Connection”, the same name you previously entered.3.3.3.5.6.7.8.S=29.iModem/user Page 36 Thursday, October 7, 1999 7:46 PM
37 CONFIGURING YOUR MODEM10. Click “Finish”. This procedure creates the iDEN Packet Data Connection icon in the Dial-Up Networking window. Figure 49. iDEN Packet Data Connection Icon11. Click (do not double-click) “iDEN Packet Data Connection” to highlight it. The Dial-Up Networking window opens.Figure 50. Dial-Up Networking Window12. From the pull-down menu, click “File”, then click “Properties”. The iDEN Packet Data Connection window opens.iModem/user Page 37 Thursday, October 7, 1999 7:46 PM
38iM1000 -Data Modem Figure 51. iDEN Packet Data Connection Window13. Click “Server Types”. The Server Types window opens. Figure 52. Server Types Settings14. Make sure the “Type of Dial-Up Server” is PPP:Windows 95, Windows NT 3.5, Internet.13.15.16. 14.iModem/user Page 38 Thursday, October 7, 1999 7:46 PM
39 CONFIGURING YOUR MODEM15. Make sure that the selection box next to “TCP/IP” is checked. Remove the check marks from all other selection boxes.To remove a check mark, click on it.16. Click “TCP/IP Settings”. The TCP/IP Settings window opens.Figure 53. TCP/IP Settings WindowYour iDEN carrier provides your Primary and Secondary DNS IP addresses.17. Make sure that the selection button next to “Specify an IP address” is selected. 18. Enter the IP address for the modem.19. Make sure that the selection button next to “Specify name server addresses” is selected.20. Enter the Primary DNS IP address provided by your iDEN carrier.21. (Optional) Check the selection box next to “Use IP Header Compression”.22. Make sure that the selection box next to “Use default gateway on remote network” is checked. 23. Continue clicking “OK” to return to the Dial-Up Networking window, then close it.22.21.18.17.19.20iModem/user Page 39 Thursday, October 7, 1999 7:46 PM
40iM1000 -Data Modem STARTING THE INTERNET CONNECTIONThere are two ways that you can connect to the Internet with an iDEN modem: packet data and circuit-switched data.• Packet Data—uses an IP address rather than a modem number.• Circuit-Switched Data—uses a data modem number. Connecting with Packet Data Services When a packet-data connection is active, your Internet service provider is your iDEN carrier. If you have not connected the data cable to the computer and your modem, do so now. If you need instructions, see “This section provides information for connecting the data cable and installing the software.” on page 16.Figure 54. iX1000 Packet Data Service Icon 1. From your Windows desktop, double-click “iX1000 Packet Data Service”. The Dialer window opens.If you do not have this icon on your desktop, click Start, Programs, iDEN Data Modem Applet, Status Program.1.iModem/user Page 40 Thursday, October 7, 1999 7:46 PM
41 STARTING THE INTERNET CONNECTIONFigure 55. Dialer Window 2. Click “Connect”. As the connection starts, you’ll see the following messages:CONNECTINGCONNECTED SUCCESSFULLYAfter You Are Connected to the InternetThe LED located on the front panel of the modem flashes green to indicate that your modem is packet-data registered.Your Computer• Displays the “Connected to iDEN Packet Data” window. Simply glance at your computer screen to get the current connection baud rate and duration of the connection. Figure 56. Packet Data Status WindowiModem/user Page 41 Thursday, October 7, 1999 7:46 PM
42iM1000 -Data Modem You can end your Packet Data connection by clicking “Disconnect”.• Displays the “iDEN Packet Data Services” window, which provides a convenient picture of your modem’s current signal strength.Figure 57. iDEN Status WindowYou can view the expanded status box by clicking “Mode” then “Advanced”. For more information about the iDEN status window, see “Using the iDEN Packet Data Service Window” on page 43.• Displays a modem icon on the Taskbar. You can open the status box by clicking on the modem icon.Figure 58. Modem Status Icon on the TaskbarIf You Lose Your ConnectionIf you lose your connection, you will see the following message:Figure 59. Reestablish ConnectionTo re-establish your connection, click “Reconnect”.iModem/user Page 42 Thursday, October 7, 1999 7:46 PM
43 STARTING THE INTERNET CONNECTIONWhen You Are ConnectedAfter you send data, the packet data transfers take place during times when the iDEN network is not busy. This operation is like sending a letter through the post office. You do not have simultaneous contact with the addressee. Using the iDEN Packet Data Service WindowThe iDEN Packet Data Service window on your computer screen informs you of the current status of your modem during a packet data connection. You can turn this option on and off. It is not required to use packet data services.• Normal mode provides signal strength.• Advanced mode displays technical information about iDEN carrier and signal strength.If the computer cannot connect with the modem, your computer will display an error message When your iDEN modem is connected to your computer with the data cable, and your packet data modem is selected, you are Packet Data Registered even if you are not actively transmitting data. Your PC displays a floppy disk icon, indicating that your modem is ready to make packet data calls.NOTEIf the iDEN Packet Data Service window is not on your computer screen, you can open it by double-clicking the modem icon on the Windows 95, Windows 98, or Windows NT Taskbar. iModem/user Page 43 Thursday, October 7, 1999 7:46 PM
44iM1000 -Data Modem Normal ModeNormal mode indicates that communication with your iDEN modem has started. A status message displays with the appropriate indicators.The following table describes the indicators that appear in Normal mode.For more information, click your right mouse button in the status window where the indicators reside, and make a selection from the pop-up menu. The menu choices are: Table 2: iDEN Communication IndicatorsIndicator DescriptionSignal Strength This indicator displays six bars when the signal is strongest.Advanced Provides technical information about your carrier and signal strength. Normally, you would not need to view this information.Help Click to get help for iDEN Packet Data Service window. About Click to get product information, such as manufacturer, software name and version, copyright and licensing information.Exit Click to close the pop-up menu. iModem/user Page 44 Thursday, October 7, 1999 7:46 PM
45 STARTING THE INTERNET CONNECTIONAdvanced ModeTo open the Advanced Mode window: 1. From the Normal mode window, click “Mode”. 2. Click “Advanced”. The Advanced Mode window opens.Figure 60. iDEN iX1000 Status Window - AdvancedThe following information is displayed:Advanced mode also has a pop-up menu. To access the pop-up menu, click your right mouse button in the status window.The menu choices are:If you see the following status message:CANNOT COMMUNICATE WITH MODEM...the computer does not recognize the IP address of the modem. If the IP address conflicts with the one given to you by your iDEN carrier, run the configuration program to synchronize the IP addresses. See “CONFIGURING YOUR MODEM” on page 31.Carrier No. The hexadecimal equivalent for the carrier number of a cellColor Code The hexadecimal value for the carrier color codeSQE The decimal value for the Signal Quality Estimate in decibels (dB)RSSI The value that represents the signal strength power received in dBm units.Normal Click to view the basic information for your modem. Help Click to get help for the status window panel. About Click to get product information, such as manufacturer, software name and version, copyright and licensing information.Exit Click to close the program.iModem/user Page 45 Thursday, October 7, 1999 7:46 PM
46iM1000 -Data Modem Running Applications over Packet DataYou can run any standard TCP/IP application during a packet data session.To start a packet-data session, double-click the iX1000 Packet Data Services icon. This means that any software specifically configured for use with other service providers might need to be reconfigured for use with your iDEN carrier.Ending a Packet Data CallTo end a packet data call:Figure 61. iDEN Status Window• If the status window is open, click the button marked X at the upper right corner of the iDEN Status window. This disconnects your modem from the network and closes the status window.• If the status window is closed, click the modem icon on your desktop taskbar to open the status window. Then click the X at the upper right corner of the iDEN Status window.NOTEWhen a packet-data session is active, your service provider is your iDEN carrier and not an Internet service provider.iModem/user Page 46 Thursday, October 7, 1999 7:46 PM
47 STARTING THE INTERNET CONNECTIONConnecting to the Internet via Circuit-Switched Data Circuit-switched data communications use AT commands, which are issued by your computer to your modem or, during fax transmissions, to the modem at the other end of the connection.AT commands refer to Hayes®-compatible modem commands.Make sure you have a Motorola iDEN data-enabled modem definition installed. For more information, see “CONFIGURING YOUR MODEM” on page 31. To make a circuit-switched data connection: 1. From your Windows 95, desktop, double-click “My Computer”.Figure 62. My Computer Window 2. Double-click “Dial-Up Networking”. The Dial-Up Networking window opens.Figure 63. Dial-Up Networking Window 3. Double-click “Make New Connection”. The Make New Connection window opens.2.3.iModem/user Page 47 Thursday, October 7, 1999 7:46 PM
48iM1000 -Data Modem Figure 64. Make New Connection Window 4. At “Select a modem”, select the name of the Motorola iDEN modem. 5. Click “Next”. Follow the instructions for your Internet Service Provider (ISP). Your ISP is not your iDEN carrier. 6. Wait for the connection with your ISP to be established. 7. Start your application software (such as, Netscape® Navigator™ or Microsoft™ Internet Explorer).iModem/user Page 48 Thursday, October 7, 1999 7:46 PM
49 FAX SERVICESFAX SERVICESYou can send and receive faxes using your existing Class 2-compatible communications software. You will not hear a dial tone during dialing operations.Sending FaxesTo send a fax message: 1. Connect your modem to the computer and make sure that both are turned on. 2. Start your fax communication software. 3. Dial the desired phone number.Use the standard procedure for your communication software or choose the number from a dialing directory. 4. After the connection is established, send the fax message. If you desire to attach a cover sheet, follow the instructions that came with your communication software.Receiving FaxesTo receive a fax message: 1. Follow the instructions in steps 1 and 2 for sending faxes above. 2. Use the AT command to set your modem to “Auto Answer”. 3. While the entire fax message is transmitting, the message, DATA CALL IN PROGRESS, displays. 4. View the fax on your computer screen.Use the standard procedure for viewing and printing faxes provided by your communication software.NOTEBefore starting your communication software, see “Configuring Communications Software” on page 51.iModem/user Page 49 Thursday, October 7, 1999 7:46 PM
50iM1000 -Data Modem TTY OPERATIONTTY operation provides assistance to hearing-impaired users. Your computer screen and keyboard replace the standard TTY device that you use with a telephone. Simply connect your data-enabled modem to a computer with a standard data cable (FKN4369A). To use TTY mode:• Configure the modem.• Be sure HyperTerminal is installed in Windows 95, Windows 98, or Windows NT on your computer. For more information, see “Setting HyperTerminal” on page 58.Before You Make a TTY Call 1. Connect the data cable to your data-enabled modem, as follows:a. Plug the cable into the accessory connector on the modem.b. Attach the other end of the cable to a serial communication (COM) port on your computer. 2. Make an internet connection by following the instructions for “Connecting to the Internet via Circuit-Switched Data” on page 47. 3. Return to this page and follow the instructions in “Making a TTY Call”.Making a TTY Call 1. Double-click the icon that you created in the HyperTerminal setup. The HyperTerminal window opens. 2. At the flashing cursor inside the HyperTerminal window, type ATZ0 (atz zero) then press Enter. You will see the message “OK”. 3. Type AT+CBST=129 then press Enter. You will see the message, “Ok”. 4. Type ATD followed by the modem number in the following format: ATD###-####. You are now in TTY mode.NOTEBe sure to place your call to a TTY-specific modem number. For assistance contact Motorola at 1-877-483-2840.iModem/user Page 50 Thursday, October 7, 1999 7:46 PM
51 RELATED SOFTWARERELATED SOFTWAREThis section provides information about:• Online service software• Configuring communication softwareOnline Service SoftwareOnline service software is distributed by an Internet Service Provider (ISP), a fee-based online subscription service, such as IBM® Internet Access, AOL®, or Prodigy®. 1. Install the software provided by your online service. 2. Connect your modem to the computer and make sure that both are turned on. 3. Start your online software. For instructions, see the information that came with your online service software. 4. When your computer displays the message, CONNECT, log on to the network and start using the online service.Configuring Communications SoftwareFor achieving peak operating efficiency with your modem during circuit-switched data use, configure your communication software according to the instructions provided below. Note that these instructions are application-specific.PROCOMM PLUS for Windows 4.0Before you install PROCOMM PLUS, modify the “pw2.ini” file in the Windows directory and type the following lines under “[options]”: faxlockedrate=19200fbor=12TTo configure for data modem: 1. In your communication software, select “Setup” on the menu bar, then select “Setup...” The Current Setup window opens. 2. Click the “Data Modem/Connection” icon.a. Select “Connection Setup”. (1) Set the default baud rate to 19200.(2) From the Selected Port listing, choose the port to which the modem is connected.(3) Click the selection box next to “Use Hardware Flow Control”.(4) Select “Install New Modem or Connection” then select “Generic Hayes-Compatible 2400 (no fax)”.b. Select “Data Modem Commands”.iModem/user Page 51 Thursday, October 7, 1999 7:46 PM
52iM1000 -Data Modem (1) Select “Advanced”.(2) Type &K3 S7=60 at the end of the existing initialization command.c. Select “Connect Messages”.(1) Turn off Autobaud Detect and set Locked Baud to 19.2 K. (Autobaud is only supported for serial speeds of 300, 1200, 2400, 4800, 9600, 19200, or 38400 baud.)(2) Set “Auto”. 3. Click the “Port Settings” icon and configure the settings as follows:Baud Rate = 19200Parity = NoneStop Bits = 1Data Bits = 8Duplex = FullSoftware Flow Control (Xon/Xoff) = Off 4. Click the “Transfer Protocol” icon. For ZMODEM transfers, configure the settings as follows:Transmit Method = 4K-WindowError Detection = 32-bit CRC 5. Save the current connection. 6. Click the “Fax Connection” icon.a. Select “Install New Fax/Modem”.(1) Select “Generic Class 2 Fax, 2400 Data Modem”.(2) Select the appropriate port.b. Configure other settings as follows:Flow Control = HardwareFax Class = Class 2Maximum Transmit Rate = 9600Maximum Receive Rate = 9600c. Type AT&K3 S7=60 to the existing initialization command.d. Save your settings.iModem/user Page 52 Thursday, October 7, 1999 7:46 PM
53 TROUBLESHOOTINGTROUBLESHOOTINGIf you have a problem while setting up and using your modem for data calls, read the symptoms and troubleshooting tips provided in the following table. If the system responds with an error message, refer to “Error Messages” on page 55.Note that the response time for a wireless data call is slower than that for a wireline (normal) data call.Table 3: Identifying SymptomsSymptom Troubleshooting TipsYour modem does not respond to AT commandsMake sure that:• The modem is powered on.• The cable is properly connected to the modem.• The cable is connected to the correct port and that this is the same port specified for use in your communication software.• The modem is set to the same baud rate as specified in your communication software.Computer screen appears distorted. Turn off Auto Baud by activating AT+IPR command. Make sure that the baud rate setting in your software matches the baud rate setting on the modem.No characters are displayed on the computer screen.Turn on Local Echo by activating the ATE1 command. See “Configuring Communications Software” on page 51.The modem does not auto-answer incoming data calls (not default operation).Make sure that the S0 register contains a value other than 0 (zero) by issuing an AT&V command. You can also explicitly set ATS0=x from the software’s command mode where x is any number between 1 and 255.NO CARRIER message displays when the modem attempts data calls.Make sure that the S7 register contains a value greater than or equal to 60 by issuing an AT&V command or by explicitly setting ATS7=x where x is any number between 1 and 255.iModem/user Page 53 Thursday, October 7, 1999 7:46 PM
54iM1000 -Data Modem Received data is unrecognizable. Make sure that flow control is set to RTS/CTS (that is, hardware flow control is enabled) in the communication software and set to &K3. See “Configuring Communications Software” on page 51.Data is intermittently lost. Make sure that flow control is set to RTS/CTS (that is, hardware flow control is enabled) in the communication software and set to &K3. See “Configuring Communications Software” on page 51.The modem does not respond to a hang-up command from the software’s command mode.Make sure that:• Drop DTR on Hang-Up is enabled in the communication software.• The hang-up string setting is “+++ATH“.Slow modem response than usual and/or drops connections occasionally.Check the signal strength icon to be sure the signal is not weak. Software reports various modem initialization errors when it attempts fax calls.Make sure that:• The modem is switched on.• The cable is connected properly.• The cable is connected to the correct port and that this is the same port specified for use in your communication software.• You subscribed to the Data feature with your iDEN carrier.• The baud setting on the modem matches the baud setting in your software.• A generic Class 2 fax/modem is selected in the communication software.• The computer port’s baud rate is locked at the recommended 19200 setting as specified in the installation instructions.• The RTS/CTS flow control is enabled in the fax application and set to &K3. Images transmitted/ received are of poor qualityEnsure that the RTS/CTS flow control is enabled in the communication software and set to &K3. See “Configuring Communications Software” on page 51.Table 3: Identifying SymptomsSymptom Troubleshooting TipsiModem/user Page 54 Thursday, October 7, 1999 7:46 PM
55 TROUBLESHOOTINGError MessagesWhile making or receiving data calls, you might receive error messages on the computer screen. Refer to the following list before contacting your carrier. Table 4: Error MessagesMessage ExplanationIn the Software ApplicationBUSY The number that you called is busy; the modem is ready for another command. Try again later.ERROR The command was not recognized, the command line maximum length was exceeded, an invalid parameter value was entered, or there is another problem with the command line. The modem is ready for another command.Make sure that the command (and parameters) that you issued are valid. MODEM INITIALIZATION FAILED OR EQUIVALENT ERROR MESSAGEYour communication software assumes that AutoBaud is supported by the modem.Make sure that:• You are using one of the communication packages listed in “Configuring Communications Software” on page 51. • If Autobaud is turned on in the software, it requires being turned on in the programming menu of your modem.NO CARRIER Your connection was terminated, or an attempt to establish the connection failed.Try your call again or contact your iDEN carrier.NO DIALTONE Cannot gain access to the network; the modem is ready for another command.You might not have subscribed to the Data service. If you have a valid subscription and are not able to access the system, contact your iDEN carrier.iModem/user Page 55 Thursday, October 7, 1999 7:46 PM
56iM1000 -Data Modem CUSTOMER SUPPORTFor technical support, contact your iDEN carrier. Before you call, have your subscription number available and make a note of the exact problems and error messages you encountered.NOTEAdditional information for iDEN Wireless Data Services can be found on the Motorola iDEN web site at: http://www.mot.com/iDENiModem/user Page 56 Thursday, October 7, 1999 7:46 PM
57 ACCESSORIESACCESSORIES Kit Number Model DescriptionAntennas HAF9067A Mobile Roof Mount AntennaFAD5524A Mobile Window AntennaRAF4136A Magnetic AntennaFTN6003A High Capacity,1300mAh, LiIonCablesFKN4448A Power CableFKN4868A Ignition CableFKN4369A Data Cable (10 feet)FKN4803A Internal RF CableFKN4804A Flex 30 Pin PlugsFLN9400A Power On PlugFLN9401A SB9000 PlugFLN9402A Programming PlugiModem/user Page 57 Thursday, October 7, 1999 7:46 PM
58iM1000 -Data Modem APPENDIXFor Advanced Users If you are an experienced user, refer to this section for:• Setting HyperTerminal• Installing packet data without the disk• Using AT commands and S-RegistersSetting HyperTerminal To enter AT commands, you must set HyperTerminal.To set HyperTerminal: 1. From the taskbar on your Windows 95, Windows 98, or Windows NT desktop, select “Start”. 2. Select “Programs”. 3. Select “Accessories”. 4. Select “HyperTerminal”. 5. Double-click “Hypertrm.exe”. The New Connection - HyperTerminal window opens, displaying the Connection Description dialog box. 6. Enter a name for your connection. For example, if you are using COM1, enter “Communication to COM1.” 7. Select an icon to display with the name. 8. Click “OK”. The modem Number dialog box opens, displaying the icon that you created above.NOTEIf, during this procedure, you cannot find the HyperTerminal file in the Accessories folder, search for it as follows: 1. From the taskbar on your Windows 95, Windows 98, or Windows NT desktop, select “Start”. 2. Select “Find”. 3. Select “Files or Folders” and search for the file name “hypertrm.exe”.If a search does not find the file, you can install it from your Windows 95, Windows 98, or Windows NT installation disks. Then repeat the procedure for Setting HyperTerminal described below.iModem/user Page 58 Thursday, October 7, 1999 7:46 PM
59 APPENDIXFigure 65. Modem Number Dialog Box 9. In the Connect using field, select the name of the Motorola iDEN iX1000 modem. 10. Click “OK”. The Connect window opens.Figure 66. Connect Window11. Click “Dial”.12. When your call is complete, click “Yes” to save and close the session or click “No” to close the session without saving it.13. When you finish, click “OK”.iModem/user Page 59 Thursday, October 7, 1999 7:46 PM
60iM1000 -Data Modem Configuring the Modem for Packet Data— without the DiskIf you installed the packet data software on Windows 95, Windows 98, or Windows NT with the disk, skip this section.You can configure your modem for iDEN packet data services manually (that is, without the installation program) for an IBM PC-compatible computer, an Apple Macintosh computer, or a hand-held computing device.Installation Requirements• An iDEN data modem• A data cable (PC-compatible or Macintosh)• An IBM PC-compatible or Macintosh computer, or a hand-held device with an RS232C serial port• An active account with your iDEN carrier• Communication softwareIf you have been using a wireline modem with your software application, make sure that the serial (COM) port that you specified in your communication software is the same port to which the modem is connected.Installing Dial-Up Networking This section provides the procedure for setting up Dial-Up Networking on your Windows 95, Windows 98, or Windows NT computer. Make sure that your Windows 95, Windows 98, or Windows NT installation media (CD-ROM or disks) is available. You may be asked to insert the CD-ROM or floppy disk later in the installation procedure. 1. From the Control Panel, double-click “Add/Remove Programs”. The Add/Remove Programs Properties window opens. 2. Select the “Windows Setup” tab. 3. Highlight “Communications” in the Components box. 4. Click “Details”. The Communications dialog box opens. 5. In the Communications dialog box:a. Make sure that the selection box to the left of “Dial Up Networking” has a check mark in it.b. Make sure that the selection box to the left of “HyperTerminal” has a check mark in it.c. Click “OK” to close the dialog box, then click “OK” again. 6. Restart your computer. 7. Continue with defining your dial-up networking connection.iModem/user Page 60 Thursday, October 7, 1999 7:46 PM
61 APPENDIXEstablishing CommunicationTo set up your iDEN modem for packet data services using AT commands, you must first establish basic communication with the modem. If you have not connected the data cable to the computer and your modem, do so now. If you need instructions, see “This section provides information for connecting the data cable and installing the software.” on page 16.Software ConnectionsAfter you establish the hardware connections, you must run a terminal software program on your computer. The terminal program provides simple communication through the computer serial port. To test the connection, 1. Type ATi4 in the Terminal Window. 2. Press Enter. You should see one of the following messages:If the Connection FailsIf the message, OK, or the message, 0, does not display when you issue the AT command, check the connections and try again. Make sure that:If, after taking the above measures, the connection continues to fail, see “TROUBLESHOOTING” on page 53.MOTOROLA, IDEN OK - or - MOTOROLA, IDEN0√The modem is powered on.√The cable is connected according to the instructions in “This section provides information for connecting the data cable and installing the software.” on page 16.√The serial (COM) port on the computer, to which the cable is connected, is the same as the serial port specified in your communication software.√The communication program that you are using is listed in “Configuring Communications Software”page 51.√The software is configured according to the procedure described in this section.iModem/user Page 61 Thursday, October 7, 1999 7:46 PM
62iM1000 -Data Modem Configuring Port and Dial SettingsIf you are installing data modem on a computer or hand-held device that does not use Windows 95, Windows 98, or Windows NT, configure your port and dial settings, as follows:Baud rate=19200Data bits=8Stop bits=1Parity=NoneDuplex=FullDial Method=ToneFlow Control=HardwareData Initialization String=AT&K3If the hardware flow control is not supported, set the Data Initialization String to AT&K4.Configuring the Modem with AT CommandsIf you are not using the Installation disk, configure your AT command set using the following guidelines.Enter the command indicated next to Command Syntax.Restore Factory DefaultsFirst, restore the current values to their factory default values. This will ensure a clean start for the rest of the configuration.NOTEDCE refers to your iDEN modem.DTE refers to your computer or hand-held computing device.AT Command Restore Factory-Default ConfigurationCommand Syntax AT&FExpected Return Code(s) OKiModem/user Page 62 Thursday, October 7, 1999 7:46 PM
63 APPENDIXActivate DTR MonitoringBy factory default, the DCE does not monitor the DTR line of the DTE/DCE physical connection. Many communications programs use the DTR line to terminate ongoing PPP/SLIP sessions. Therefore, you must activate DTR monitoring in the DCE.Activate DCD ManagementBy factory default, the wireless modem keeps the Data Carrier Detect (DCD) line of the computer-to-modem physical connection active at all times. Some communications programs monitor this line to determine the status of the connection. To promote compatibility with these programs, enable DCD management in the modem.Set the Computer’s IP AddressYou must inform the modem of the computer IP address to establish a SLIP or PPP connection between the modem and the computer. The following example uses the IP address 170.206.1.1. Substitute this value with the address supplied by your system administrator or service provider.AT Command DTR Behavior Command Syntax AT&D2Expected Return Code(s) OKAT Command DCD Behavior Command Syntax AT&C1Expected Return Code(s) OKAT Command Computer IP Address Command Syntax AT+WPNEI=Ò170.206.1.1.Expected Return Code(s) OKiModem/user Page 63 Thursday, October 7, 1999 7:46 PM
64iM1000 -Data Modem Select iDEN Packet Wireless DataThe iDEN modem is capable of supporting multiple wireless data formats; therefore, you must select the desired data service.Select SLIP or PPPWhen iDEN Packet Data services are active, a SLIP or PPP connection is established between the computer and the modem. (The SLIP/PPP connection does NOT take place on the over-the-air interface.) By default, the modem attempts to establish a PPP connection. To establish a SLIP connection, you must specify this request.Although the following chart displays the SLIP and the PPP selection commands, you may skip SLIP if you choose PPP. Mobile IP ActivationThe iDEN Data Implementation makes use of Mobile IP to manage a truly mobile computer. You may use a Mobile IP stack on the computer or use the Mobile IP stack built into the modem. By default, the modem is configured for the mobile IP stack built into it. If you desire this mode of operation, skip ahead to “Configure Encryption Settings” on page 66. Otherwise, you must deactivate the Mobile Node functionality within the modem. AT Command Select WDS-side stack Command Syntax AT+WS46=24Expected Return Code(s) OKAT Command Select computer-side stack Command Syntax PPP AT+WS45=4SLIP AT+WS45=3Expected Return Code(s) OKAT Command Modem Mobile IP Control Command Syntax Activate AT+WV300=1Deactivate AT+WV300=0Expected Return Code(s) OKiModem/user Page 64 Thursday, October 7, 1999 7:46 PM
65 APPENDIXMobile IP Home Agent AddressYou must specify the IP address of the Home Agent. The following example uses the IP address 170.206.50.1 Substitute this value with the address supplied by your system administrator or service provider. Mobile IP Authentication KeyThe Mobile IP Authentication Key is used as a PIN number to validate your Mobile IP connection with the Home Agent. The following example uses the Authentication Key “ABC123”. Substitute this value with the one supplied by your system administrator or service provider.Be sure to place quotation marks around the Authentication Key name.Mobile IP Security Parameter Index (SPI)The SPI is similar to the Authentication Key in that the modem and the Home Agent must have identical values registered for the computer.The following example uses the SPI 256. Substitute this value with the SPI supplied by your system administrator or service provider.AT Command MIP Home Agent Address Command Syntax AT+WV305=Ò170.206.50.1”Expected Return Code(s) OKAT Command MIP Authentication KeyCommand Syntax AT+WV301=ÒABC123ÓExpected Return Code(s) OKAT Command MIP Security Parameter IndexCommand Syntax AT+WV309=256Expected Return Code(s) OKiModem/user Page 65 Thursday, October 7, 1999 7:46 PM
66iM1000 -Data Modem Mobile Node IP Prefix LengthThe prefix length of an IP address is the number of contiguous (adjoining) bits that make up the network prefix of that IP address. This command sets the prefix length of the computer’s IP address (see “Set the Computer’s IP Address” on page 63).The following example uses the Prefix Length 2. Substitute this value with the Prefix Length supplied by your system administrator or service provider. Configure Encryption SettingsData Encryption allows you to send and receive sensitive information without allowing others to electronically eavesdrop on your data transmissions. Although network performance might be adversely affected by the activation of data encryption, its use is recommended if you are connecting to secure networks. Note that this encryption setting is independent of encryption offered by applications such as Netscape.Data Encryption is disabled by default. If you do not want to use the data encryption feature, skip ahead to “Saving Your AT Settings” on page 67.If you want to use data encryption, you must specify the request as negotiable or not negotiable. • If the encryption request is not negotiable and the network is not able to grant the request (for whatever reason) for encryption, your connection will be terminated. • If the encryption request is negotiable and encryption is not available in the network, the connection will be maintained in a non-encrypted state.You also have the option to specify an Encryption Key Size. The following example uses the Encryption Key Size 40. You can substitute this value with any value within the allowed range of 40 to 64.AT Command Mobile Node IP Prefix LengthCommand Syntax AT+WV311=2Expected Return Code(s) OKAT Command Network Air-Link EncryptionCommand Syntax No Encryption AT+WV308=0,0,40Negotiable AT+WV308=1,0,40Not Negotiable AT+WV308=1,1,40Expected Return Code(s) OKiModem/user Page 66 Thursday, October 7, 1999 7:46 PM
67 APPENDIXHeader CompressionUse this command to disable header compression.Saving Your AT SettingsYour modem is now properly set up for typical iDEN Wireless Data Services use. These settings, however, are stored only in the modem’s Random Access Memory (RAM). If the modem is turned off, the settings will be lost. The next step, then, is to save the settings in the modem’s non-volatile memory.Like many other modems, the iDEN modem is capable of storing more than one personality, or image, into non-volatile memory. Each image can then be read, altered, and saved without changing the contents of the others. The iDEN modem has three images. By default, the third image is loaded when the modem is powered on or when the data cable is unplugged. It might seem logical to store these settings into this first profile. However, because many communication programs alter the contents of this first image, some of your parameters might be overwritten. For this reason, store these parameters in the second image.By convention, the first image is named User Image 0, the second image is User Image 1, and the third image is User Image 2.+WS182This command enables or disables TCP header compression options. Some DTE-Side Stacks (such as PPP) will negotiate local header compression independently from this setting.Action AT+ws182=<header compression>Query AT+ws182?Range AT+ws182=?Parameter Values:0 Over-the-air and local header compression enabled1 Over-the-air header compression enabled2 Local header compression enabled3 Header compression disabledAT Command Save User Default ConfigurationCommand Syntax AT&W1 Expected Return Code(s) OKiModem/user Page 67 Thursday, October 7, 1999 7:46 PM
68iM1000 -Data Modem Troubleshooting Diagnostic CommandsIf a data connection could not be established, you might be able to determine the cause through the AT command interface. Follow the steps listed below:• Close all data applications.Otherwise, these applications might start a retry command that will interrupt your troubleshooting efforts.• Unplug and re-connect the data cable. This terminates any ongoing data connections.• Establish basic computer-to-modem communication.For instructions, see “Establishing Communication” on page 61. • Query the last “Extended Error Code”.Although you might not be able to see the text as you type it, you should see a result code returned to you.Extended Error Result CodesExtended error result codes report the network reason why a data connection failed. If you report a failed connection to technical support, be sure to provide the code. See the following table for a list of the extended error result codes that the modem can return. AT Command Return Product InformationCommand Syntax AT+CEERExpected Return Code(s) See BelowTable 5: Extended Error Result CodesCode DescriptionGeneral Modem Operation257 No further information is available.259 A command was issued during an improper state (Command/Online).260 The connection was aborted by the user.261 The DCE does not recognize an AT Command.262 The connection was aborted due to a connection timeout.263 The parameters for an AT Command are out of range.266 The +FCLASS command failed due to incompatibilities with the current setting of the +WS46 command.iModem/user Page 68 Thursday, October 7, 1999 7:46 PM
69 APPENDIX267 The +WS45 command failed due to incompatibilities with the value of the +WS46 command.268 Invalid DTE-IP address was specified (+WPNEI).269 Invalid Home Agent Address was specified (+WV305).270 Invalid MIP Security Parameter Index was specified. (+WV309).271 DCE IP address matched Home Agent IP Address (+WV304, +WV305).272 The DTE tried to lock or unlock the DCE using an incorrect PIN.275 An AT Command is not compatible with the currently active data service.Packet Data Operation519 Requested level of encryption is not allowed.545 Service is not present. 612 A data registration error was found. Contact your Service Provider.833 FA: Mobile Node Administratively is prohibited from registration.835 FA: Mobile Node Authentication failed.836 FA: Home Agent Authentication failed.897 HA: Mobile Node Administratively is prohibited from registration.899 HA: Mobile Node Authentication failed.900 HA: Foreign Agent Authentication failed.1025 SLIP/PPP failed to respond.1026 SLIP/PPP failed to configure the connection.1027 SLIP/PPP link terminated.Table 5: Extended Error Result CodesCode DescriptioniModem/user Page 69 Thursday, October 7, 1999 7:46 PM
70iM1000 -Data Modem Circuit Data Operation1280 No information is available.1290 Unspecified Transmit Phase A Error1300 Unspecified Transmit Phase B Error1320 Unspecified Transmit Phase C Error1330 Unspecified Transmit Phase D Error1350 Unspecified Receive Phase B Error1360 Unspecified Receive Phase C Error1370 Unspecified Receive Phase D ErrorNetwork Error Codes1538 No route to specified transit network.1539 No route to destination.1553 Called unit is busy.1563 Destination is out of order.1564 Invalid number format - incomplete1570 No circuit/channel is available.1574 Network is out of order.1577 Temporary failure1578 Switching equipment congestion1580 Requested circuit/channel is not available.1583 Resource is unavailable.1594 Bearer capability is not presently available.1593 Bearer capability is not authorized.1599 Service or option is not available.1601 Bearer service is not implemented.Table 5: Extended Error Result CodesCode DescriptioniModem/user Page 70 Thursday, October 7, 1999 7:46 PM
71 APPENDIX1602 Channel type is not implemented.1615 Service or option is not implemented.1624 Incompatible destination.Table 5: Extended Error Result CodesCode DescriptioniModem/user Page 71 Thursday, October 7, 1999 7:46 PM
72iM1000 -Data Modem Commonly Used AT CommandsThe subset of AT commands supported by iDEN Wireless Data Services is provided in this section for your reference. These commands must be preceded by the command line prefix “AT”, for example, “ATa”.To enter commands, you can use upper- or lower-case letters, or both.AnswerCommand Mode EchoNOTEDCE refers to your iDEN modem.DTE refers to your computer or hand-held device.AIf an incoming (decoded) data service is pending, this command instructs the DCE to immediately connect to the call and start the answer sequence, as appropriate for the selected service.Action ATaQueryRangeE The setting of this parameter determines whether or not the DCE echoes characters received from the DTE during command state and online command state.Action ATe <echo>Query AT&vRangeParameter Values:0 Disable command mode character echo.1 Enable command mode character echo.iModem/user Page 72 Thursday, October 7, 1999 7:46 PM
73 APPENDIXDialHangup D This command instructs the DCE to originate a call.When the DCE receives the dial string from the computer, all non-numeric characters in the Dial String that are not recognized dial-modifiers are ignored. This allows the DTE to request modem numbers containing unsupported dial modifiers, hyphens, parenthesis, and other punctuation.Action ATd <Dial String>QueryRangeParameter Values:Dial String contains a modem number to be dialed, translated into an array of ASCII characters between 0 and 9 inclusive.Dial Modifiers:T Allowed, but ignored by the modem.P Allowed, but ignored by the modem.! Hook Flash (1/2 second).W Wait for time specified in S7 for dial tone.Wait for time specified in S7 for one or more rings followed by five seconds of silence before continuing execution of dial string., Pause for time specified in S8.; After dialing return to command mode.HThis command instructs the modem to terminate the active call.Action AThQueryRangeiModem/user Page 73 Thursday, October 7, 1999 7:46 PM
74iM1000 -Data Modem Request Modem InformationGo OnlinePulse DialingI This command causes the modem to issue a string to provide product information.Action ATi<request>QueryRangeParameter Values:0 OK Response code1 iDEN DTE/DCE Specification Version 2 Software Model3 Product model4 Product manufacturerOThis command causes the modem to enter the online state from the online command state.Action AToQueryRangePThis command selects pulse dialing. It is provided for compatibility purposes.Action ATpQueryRangeiModem/user Page 74 Thursday, October 7, 1999 7:46 PM
75 APPENDIXQuiet ModeTone DialingVerbose Result CodesQ This command controls whether or not result codes are sent to the computer. If Quiet Mode is turned off, the result codes may be further modified by the Result Code Format and Extended Result Codes commands.Action ATq<setting>Query AT&vRangeParameter Values:0 Result codes sent1 Result codes not sentTThis command selects DTMF dialing. It is provided for compatibility purposes.Action ATtQueryRangeV This command sets your preference for result code format. It allows the computer to select Terse or Verbose result codes.Action ATv<setting>Query AT&vRangeParameter Values:0 Numeric result code format1 Verbose result code formatiModem/user Page 75 Thursday, October 7, 1999 7:46 PM
76iM1000 -Data Modem Extended Result CodesRestore User DefaultsX This command provides an extended result code selection.Action ATx<setting>Query AT&vRangeParameter Values:0,1 The modem does not return the BUSY or NO DIALTONE result codes.2 The modem might return the NO DIALTONE result code if appropriate, but does not return the BUSY result code.3 The modem may return the BUSY result code if appropriate, but does not return the NO DIALTONE result code.4 The modem may return either the BUSY or NO DIALTONE result code, if appropriate.Z This command causes the modem to reset all parameters and S-registers to their user-defined default values. There are three sets of user defaults. The parameter selects between which set (or image) is being requested.Action ATz<image>QueryRangeParameter Values:0 Load user image 01 Load user image 12 Load user image 2iModem/user Page 76 Thursday, October 7, 1999 7:46 PM
77 APPENDIXDCD BehaviorDTR Behavior&C This parameter determines how the DCD line (circuit 109) relates to the detection of received line signals from the distant end. Changing the parameter takes effect immediately in both the command and online command states.Action AT&c<setting>Query AT&vRangeParameter Values:0 DCD always on1 The modem turns on the DCD to indicate the presence of a connection, and turns off the DCD to indicate the loss of a connection. &DThis parameter determines how the computer responds when the DTR line (circuit 108/2) is changed from the “onÓ condition to the “offÓ condition during the online data state.Action AT&d<setting>Query AT&vRangeParameter Values:0 Modem ignores DTR1 If the DTR is turned on while in online data mode, the modem returns to command mode and issues the OK result code. The call remains connected.2 If the DTR is turned off while in online data mode, the modem disconnects the call and returns the OK result code. If DTR is off while in command mode, the modem will not answer an incoming call, regardless of the setting, S0 (Automatic Answer).iModem/user Page 77 Thursday, October 7, 1999 7:46 PM
78iM1000 -Data Modem Restore Factory DefaultsLocal Flow Control (Traditional)Display Current Parameter Values&FThis command causes the modem to reset all parameters and S-registers to their factory-defined default values. The optional parameter value, if present, must be 0.Action AT&fQueryRange&K This parameter selects the type of flow control used between the computer and the modem while in data transfer mode. This command is supported for backwards compatibility purposes. This command sets the method of flow control for both directions of the computer-to-modem interface, while the +IFC command allows for a separate setting for each direction. The setting of this command may implicitly alter the settings of the +IFC command.Action AT&k<setting>QueryRangeParameter Values:0 No Flow Control (not recommended).3 RTS/CTS Flow Control4 XON/XOFF Flow Control&VThis command allows the computer to view the parameter and S-register settings for the active configuration profile.Action AT&vQueryRangeiModem/user Page 78 Thursday, October 7, 1999 7:46 PM
79 APPENDIXLocal Character Framing+ICF This parameter determines the local serial port asynchronous data framing. The second parameter is needed only if you select less than eight data bits.Action AT+icf=<Framing>[,<Parity>]Query AT+icf?Range AT+icf=?Parameter Values:Framing0 AutoDetect3 8 data bits, 1 stop bit5 7 data bits, 1 parity bit, 1 stop bitParity0 Odd1Even2 Mark3 SpaceiModem/user Page 79 Thursday, October 7, 1999 7:46 PM
80iM1000 -Data Modem Local Flow Control (PCCA)+IFC This extended compound parameter controls the local flow control between the computer and the modem. The two numeric subparameters are DCE_by_DTE (which controls the data from the modem) and DTE_by_DCE (which controls the data from the computer).To change the settings of these parameters, use the &K command.Action AT+ifc=<DCE_by_DTE>,<DTE_by_DCE>Query AT+ifc?Range AT+ifc=?Parameter Values:DCE_by_DTE0 No flow control was set by DTE.1 XON/XOFF; Do not pass XON/XOFF characters to the remote DCE.2 RFR active/inactive flow control3 XON/XOFF; Pass DC1/DC3 characters to the remote DCE in addition to acting upon local flow control.DTE_by_DCE0 No flow control was set by DTE.1 XON/XOFF flow control2 CTS/RFS active/inactive flow controliModem/user Page 80 Thursday, October 7, 1999 7:46 PM
81 APPENDIXLocal Data RateLock/Unlock the DCE +IPRThis numeric extended-format parameter specifies the data rate between the DTE and the DCE.Action AT+ipr=<rate>Query AT+ipr?Range AT+ipr=?Parameter Values:0 Automatic detection on baud rate, data framing300 Transmission speed in bits per second.2400 Transmission speed in bits per second.4800 Transmission speed in bits per second.9600 Transmission speed in bits per second.19200 Transmission speed in bits per second.38400 Transmission speed in bits per second.57600 Transmission speed in bits per second.115200 Transmission speed in bits per second.+WCLK When the DCE is locked, most communication over the serial port to the modem is suspended until the DCE is unlocked.If the PIN was removed (by setting its value to the empty string (ÒÓ), the DTE must still specify the PIN, represented by the empty string.Action AT+wclk=<LockStatus>,<PIN>QueryRange AT+wclk=?Parameter Values:Lock Status0 Unlock the DCE1 Lock the DCEPINA PIN is stored as a series of alphanumeric characters, with a maximum length of 8 characters. If more than 8 characters are set as a PIN, only the first 8 are recognized.iModem/user Page 81 Thursday, October 7, 1999 7:46 PM
82iM1000 -Data Modem Change the DCE’s PINPacket Data Sleep TimerSLIP MTU+WCPNThis command sets the PIN that locks or unlocks the DCE. Note that you must specify the desired PIN, as well as the current PIN. The factory-default PIN is the Òempty stringÓ, or a value of ÒÓ.Action AT+wcpn=<newPIN>,<oldPIN>QueryRange AT+wcpn=?Parameter Values:A PIN is stored as a series of alphanumeric characters, with a maximum length of 8 characters. If more than 8 characters are set as a PIN, only the first 8 are recognized.+WS175This timer controls the length of time the DCE stays on a packet channel while there is no traffic actively being transferred.Action AT+ws175=<timer>Query AT+ws175?Range AT+ws175=?Parameter Values:0 Disable sleep timer5-255 Seconds before sleeping10 Default value+WV312This setting specifies the Maximum Transmitted Unit used by SLIP connections. (PPP connections negotiate this value.)Action AT+wv312=<MTU>Query AT+wv312?Range AT+wv312=?Parameter Values:68-1500 MTU Value Range1006 Default valueiModem/user Page 82 Thursday, October 7, 1999 7:46 PM
83 APPENDIXSelect Mobile IP ClientMobile IP Authentication Key+WV300This parameter activates/deactivates the Mobile Node client in the DCE. The mobile host can operate in two modes to access the iDEN packet data network.Action AT+wv300=<MIP Mode>Query AT+wv300?Range AT+wv300=?Parameter Values:0 Deactivate Mobile Node in DCE1 Activate Mobile Node in DCE+WV301The iDEN network uses the MIP Authentication Key to verify the authenticity of the DCE with the Home Agent. The DCE and the Home Agent must have identical values for this shared secret key for the DCE to satisfy the authentication process.NOTE: This command is applicable only when the Mobile Node Client in the DCE is Activated.Action AT+wv301=<ÒkeyÓ>QueryRange AT+wv301=?Parameter Values:The Authentication Key parameter is a text string of up to 32 characters. Unlike most text-string parameters, the Authentication Key is a text representation of a hexadecimal number. Therefore, only the characters 0-9 and A-F are acceptable. (The lower case characters, a-f, are also acceptable).Note that although this parameter represents a numeric value, the parameter is actually a text string, so the parameter must be enclosed in quotation marks.iModem/user Page 83 Thursday, October 7, 1999 7:46 PM
84iM1000 -Data Modem Mobile IP Session TimerDTE IP Address+WV302This command determines the maximum amount of time that a remote node can be registered with its Home Agent before having to renew its registration. This parameter sets a user preference for a value that is negotiated within the network. During the negotiation process, the user preference may be overruled by the network without notification.Action AT+wv302=<timer>Query AT+wv302?Range AT+wv302=?Parameter Values:1800-65534 Seconds before expiration65535 Timer never expires7200 Default value+WPNEIThis command sets the mobile node’s permanent IP Address (also known as the Network Entity Identified, or NEI).NOTE: This parameter is applicable only when the Mobile Node Client in the DCE is Activated.Action AT+wpnei=<ÒaddressÓ>Query AT+wpnei?Range AT+wpnei=?Parameter Values:An IP address consists of up to 15 characters, and is in the format Òddd.ddd.ddd.dddÓ.0.0.0.0 Default valueiModem/user Page 84 Thursday, October 7, 1999 7:46 PM
85 APPENDIXDTE IP Address Prefix LengthData Encryption+WV311The Prefix-Length is the number of contiguous bits in an IP address that makes up the network prefix (or network number plus subnet number) of that IP address.This command sets the Prefix Length of the Mobile Node’s IP address, as specified by +WPNEI.Action AT+wv311=<length>Query AT+wv311?Range AT+wv311=?Parameter Values:2-24 Prefix length2 Default value+WV308The DTE uses this command to select whether or not to encrypt the air-link interface and also how the air-link is encrypted. Encryption is negotiated during packet data registration.Action AT+wv308=<encryption>,<firm offer>,<key size>Query AT+wv308?Range AT+wv308=?Parameter Values:Encryption0 Disabled1 Vancouver EncryptionFirm Offer0 Encryption setting is a negotiable preference1 Encryption setting is not negotiableKey Size40-64 Encryption Key Size40 Default valueiModem/user Page 85 Thursday, October 7, 1999 7:46 PM
86iM1000 -Data Modem DTE StackWDS Stack +WS45This command sets the protocol for communication between the DCE and the DTE. Circuit-switched data connections allow only the transparent character stream. For packet data connections, use SLIP or CSLIP or PPP.Action AT+ws45=<stack>Query AT+ws45?Range AT+ws45=?Parameter Values:0 Transparent Character Stream1 Reliable Transparent Character Stream (TMDL)3 SLIP/CSLIP4 PPP+WS46This command changes the data mode of the modem between circuit-switched data and packet data.Action AT+ws46=<service>Query AT+ws46?Range AT+ws46=?Parameter Values:23 iDEN circuit-switched data/fax24 iDEN packet data252 Local Data ServicesiModem/user Page 86 Thursday, October 7, 1999 7:46 PM
87 APPENDIXService ClassPacket Data Registration TimeoutCircuit Data Auto-Answer+FCLASSThis command switches between normal circuit-switched data mode and Class 2 fax mode. This setting has no effect during packet data service.Action AT+fclass=<class>Query AT+fclass?Range AT+fclass=?Parameter Values:0 Class 0 operation (modem operation)2 Class 2 operation (fax operation)8 Class 8 (voice operation - while tethered)+WS198This command allows the DTE to specify a maximum amount of time to wait for packet data registration.Action AT+ws198=<time>Query AT+ws198?Range AT+ws198=?Parameter Values:1-255 Seconds30 Default valueS0This command determines if and when the DCE should automatically answer an incoming call.Action ATs0=<rings>Query ATs0?Range ATs0=?Parameter Values:0 Do not automatically answer incoming calls.1-255 Answer after specified number of rings.iModem/user Page 87 Thursday, October 7, 1999 7:46 PM
88iM1000 -Data Modem Circuit Data Establishment TimeoutComma Dial Modifier TimerCircuit Data Idle TimerS7This command allows the DTE to specify the maximum amount of time between a request for a circuit data connection and the establishment of this connection.Action ATs7=<timer>Query ATs7?Range ATs7=?Parameter Values:1-255 Seconds120 Default valueS8This command allows the DTE to set the duration of the pause associated with a comma (,) dial modifier.Action ATs8=<timer>Query ATs8?Range ATs8=?Parameter Values:0-255 Seconds2 Default valueS30This command specifies an idle line timeout for online data mode. If no data is sent by the DTE on the transmit data line for the specified period of time, the DCE disconnects the call, returns the OK result code, and returns to command mode.Action ATs30=<timer>Query ATs30?Range ATs30=?Parameter Values:0-255 Seconds0 Default valueiModem/user Page 88 Thursday, October 7, 1999 7:46 PM
89 APPENDIXAT Command Subset for Fax OperationYour modem also supports a subset of the standard action command and response set commonly used in fax operation. Your communication software or specialized fax software uses these commands during regular fax operation.If you issue an unsupported command, the modem displays the message, ERROR.See the following list of fax commands.Table 6: AT Command Subset for Fax OperationCommand Function+FDT Transmit data. The optional sub-parameters DF, VR, WD and LN are not allowed. If you use any of them, your modem displays the message, ERROR.• Polled transmission is NOT supported (that is, the +FLPL parameter cannot be set to 1).• Block mode and ECM operation are NOT supported, that is, the +FTBC and +FECM parameters cannot be set to any number other than 0 (zero).+FDR Receive data.• Polled reception is NOT supported (that is, the +FLPL parameter cannot be set to 1).• Block mode and ECM operation are NOT supported, that is, the +FTBC and +FECM parameters cannot be set to any number other than 0 (zero).+FET Transmit Page Punctuation.• Another Page Next/Same Document, when followed by 0 (zero).• No More Pages or Documents, when followed by 2.Any other value causes the modem to display the message, ERROR.+FK Terminates current fax session.iModem/user Page 89 Thursday, October 7, 1999 7:46 PM
90iM1000 -Data Modem S-RegistersS-registers are memory locations in the modem that you can program to suit your data communication needs. For instance, you can set up the modem to automatically answer all incoming data calls.S-registers are numbered from 0 (zero) to 255 (that is, S0 to S255). Since many of these registers are reserved for purposes of internal operation, you may customize only a subset of the modem’s registers. To see the list of S-Registers that you may customize, see “Customizing S-Registers” on page 91.Programming an S-RegisterTo program an S-register: 1. Go to the command mode of your communication software. 2. Type ATSn=x where n is the number of the S-register that you want to customize; and x is the value that you want to assign to that register.For example, to set up your modem to automatically answer all incoming data calls, type ATS0=x (where x is any number between 1 and 255). 3. Press Enter.NOTES• You might experience undesirable consequences on the operation of the remote modem if you modify the S7 or S10 registers from their default values. For optimal performance, use the default values for these two registers.• If you write to an S-register that is not programmable or if the value that you assigned to a register is invalid, the modem will still return an OK message on the computer screen. But, this will have no effect on S-register values.iModem/user Page 90 Thursday, October 7, 1999 7:46 PM
91 APPENDIXReading the Value of an S-RegisterYou may also want to read the value of a particular S-register. For a list of supported S-registers, see Table 7 on page 91.To read the value of an S-register: 1. Bring up the command mode of your communication software. 2. Type ATSn where n is the number of the S-register that you want to read from the software’s command mode. For example, to read the value of S-register number 0 (zero), you would type ATS0?. 3. Press Enter. The value of the requested S-register displays. 4. If you attempt to read the value of an S-register that is not supported, the modem displays the message, ERROR. You can also read S-register values in bulk by issuing an AT&V command.Customizing S-RegistersYou can use the following list of S-registers to customize the modem’s data operation. Table 7: Supported S-RegistersRegister # Function0Automatic Answer. Determines if the modem automatically answers an incoming call.• If the value assigned to this register is 0 (zero), the modem does not answer the call, but sends an appropriate message to the computer that commands the modem to answer the call.• If the value assigned to this register is non-zero, the modem answers the call without waiting for the computer to issue its answer-call command.The valid range of values is 0 (zero) to 255. The default is 0 (zero).2Escape Code Character. Specifies the ASCII character to be used to escape from either data or online mode to command mode.The valid range of values is 0 (zero) to 127. The default is 43 or the ASCII plus (+) key.iModem/user Page 91 Thursday, October 7, 1999 7:46 PM
92iM1000 -Data Modem 3Command Line Terminating Character. Specifies the ASCII character to be used to terminate a command line without carrying out any command that might be issued.The valid range of values is 0 (zero) to 127. The default is 13, which represents the Enter (PC-compatible) or Return (Macintosh) key.4Response Format Character.The valid range of values is 0 (zero) to 127. The default is 10 or the ASCII ÒLinefeedÓ character. 5Command Line Editing Character.The valid range of values is 0 (zero) to 127. The default is 8 or the Backspace key. 6Pause Before Blind Dialing.The valid range of values is 2 to 10. The default is 2, or 2 seconds.7Connection Completion Timeout.The valid range of values is 1 to 255 seconds. The default is 120 seconds.8Command Dial Modifier Time.The valid range of values is 0 (zero) to 255 seconds. The default is 2 seconds.10 Automatic Disconnect Delay. Determines the amount of time between loss of carrier and disconnection of the data call.The valid range of values is 1 to 254 tenths of a second. The default is 14, or 1.4 seconds.12 Escape Code Timer. Determines the time duration within which the escape code must be sent by the computer to escape from online mode to command mode.The valid range of values is 20 to 255. The time (in seconds) that the modem waits is determined by dividing the specified register value by 50. The default is 50 (that is, 50/50) or 1 second.Table 7: Supported S-RegistersRegister # FunctioniModem/user Page 92 Thursday, October 7, 1999 7:46 PM
93 APPENDIX30 Idle Timeout. Determines the amount of time that the modem waits in online mode for a command from the computer before disconnecting the call and returning to command mode.The valid range of values is 0 (zero) to 255 seconds. The default is 0 (zero) seconds or an infinite time period.Table 7: Supported S-RegistersRegister # FunctioniModem/user Page 93 Thursday, October 7, 1999 7:46 PM
94iM1000 -Data Modem For the Safe and Efficient Operation of Your Radio, Observe These Guidelines:Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio frequency (RF) energy. The radio operates in the frequency range of 806 MHz to 866 MHz and employs digital modulation techniques. This product is authorized under FCC Rule Part 47CFR 2. 1091 (b), which states that it should be used in such a way that a separation distance of at least 8 inches (20 cms) is normally maintained between the radio’s antenna and the body of the user or nearby persons. When you use your radio product, the system handling your call, controls the power level at which your radio product transmits. The output power level typically may vary over a range from 0.0024 watts to 0.7 watts.Exposure To Radio Frequency EnergyYour Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:• United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J• American National Standards Institute (ANSI) IEEE. C95. 1-1992• National Council on Radiation Protection and Measurements (NCRP). Report 86 • International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998• European Committee for Electrotechnical Standardization (CENELEC), ENV 50166-2, 1995 E• National Radiological Protection Board of the United Kingdom, GS 11, 1988• Verband Deutscher Elektrotechniker (VDE) DIN-0848• Department of Health and Welfare Canada. Safety Code 6SAFETY AND GENERAL INFORMATIONIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE RADIO PRODUCT.iModem/user Page 94 Thursday, October 7, 1999 7:46 PM
95 SAFETY AND GENERAL INFORMATIONAntenna and Installation Considerations• All equipment must be properly installed in accordance with Motorola installation instructions.• To assure compliance with United States FCC regulations on RF exposure, the user of the equipment must position the antenna in such a way to maintain a separation of at least 8 inches (20 cms) between the antenna and the body of any user and nearby person.• Ensure that the antenna is properly installed external to the vehicle and in accordance with the requirements of the antenna manufacturer/supplier.• Use only the supplied or an approved antenna. Unauthorized antennas, modifications, or attachments could impair call quality, damage the modem, or result in violation of the ICNRP or the FCC.Interference to Medical and Personal Electronic DevicesMost electronic equipment is shielded from RF energy. However, certain equipment may not be shielded against the RF signals from your radio product.PacemakersDo not operate the radio when any person is within 6 inches (0.15 meters) of the antenna. That person may be using a pacemaker, a hearing aid or other personal electronic device which may not be adequately shielded.Hearing AidsSome radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.Interference to Other Electronic DevicesRF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.iModem/user Page 95 Thursday, October 7, 1999 7:46 PM
96iM1000 -Data Modem Safety and GeneralUse While DrivingCheck the laws and regulations on the use of radio products in the area where you drive. Always obey them.When using the radio product while driving, please:• Give full attention to driving and to the road• Pull off the road and park before using the product if driving conditions so require. OPERATIONAL WARNINGSPOTENTIALLY EXPLOSIVE ATMOSPHERESTurn off your radio product when you are in any area with a potentially explosive atmosphere, unless it is a radio product type especially qualified for use in such areas (for example, Factory Mutual Approved). Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury, or even death.Note: The areas with potentially explosive atmospheres referred to above include fueling areas such as: below decks on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or particles such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often, but not always posted.Do not transport or store flammable gas, liquid, or explosives in the compartment of your vehicle which contains your radio or accessories.In the United States, Vehicles powered by liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association. One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division.!W A R N I N G!iModem/user Page 96 Thursday, October 7, 1999 7:46 PM
97 OPERATIONAL WARNINGSBLASTING CAPS AND AREASTo avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: "Turn off two-way radio". Obey all signs and instructions.FOR VEHICLES EQUIPPED WITH AN AIR BAGAn air bag inflates with great force. DO NOT place objects, including communication equipment, in the area over the air bag or in the air bag deployment area. If the communication equipment is improperly installed and the air bag inflates, this could cause serious injury.Installation of vehicle communication equipment should be performed by a professional installer/technician qualified in the requirements for such installations. An air bag’s size, shape, and deployment area can vary by vehicle make, model, and front compartment configuration (for example, bench seat vs. bucket seats).Contact the vehicle manufacturer’s corporate headquarters, if necessary, for specific air bag information for the vehicle make, model, and front compartment configuration involved in your communication equipment installation.!W A R N I N G! iModem/user Page 97 Thursday, October 7, 1999 7:46 PM
98iM1000 -Data Modem Cleaning InstructionsClean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product. OPERATIONAL CAUTIONSDAMAGED ANTENNASDo not use any radio product with a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.!C a u t i o niModem/user Page 98 Thursday, October 7, 1999 7:46 PM
99 GLOSSARYGLOSSARYasynchronous Data without an accompanying time signal. Timing is built into data characters as start and stop bits.AT command An order entered into the computer to request your modem to perform certain actions, such as dial a telemodem number. AT commands are Hayes-compatible modem commands.baud rate Signaling speed of the modem. Common baud rates are 2400, 4800, 9600, 19200, and 38400.bps Bits per second. The rate at which data passes over the telephone line or through the air. The basic unit of measure for serial data transmission capacity.burst A unit of information consisting of a sequence of signals.circuit-switched data Continuous data communication, such as a modem call. CTS The Clear to Send signal passed from the local modem to the local terminal when the data port is ready to transmit data. Occurs in response to the Request To Send (RTS) signal.command mode The mode that accepts AT commands. Also known as Terminal Mode. When your modem is in this mode, it is waiting to receive AT commands that you type from your communication software. communication software A computer program designed to connect your computer to an external source, such as another computer or a fax machine.iModem/user Page 99 Thursday, October 7, 1999 7:46 PM
100iM1000 -Data Modem data services One of the functions of your iDEN modem. Wireless data services uses both circuit-switched and packet data transmissions.DCD Data Carrier Detect. An acceptable carrier signal received by the modem over the modem line. Also known as Received Line Signal Indicator (RLSI).DCE Data Communications Equipment. The equipment that establishes, maintains and terminates a connection. It converts data into units of sound and vice versa for communication over telephone or cellular networks.default A factory preset choice that, under normal circumstances, works best for your system. You can either accept the default or change it.dialing directory A modem book of frequently called modem numbers that you can set up and maintain in your communication software.DTE Data Terminal Equipment. A computer or hand-held device that generates and receives data, and provides functions that control data communications through a device like the modem.hand-held devices Small computing appliances, such as palm tops, personal digital assistants, and pen-based computers.home agent The server that is responsible for routing data from your home network to your computer.iDEN carrier Provider of packet data services. Internet Inter-connected networks that all use the TCP/IP protocols. Intranet A private network inside a company or organization.iModem/user Page 100 Thursday, October 7, 1999 7:46 PM
101 GLOSSARYlaptops Portable computers, such as notebooks and subnotebooks.mobile IP Mobile Internet Protocol—a locating device. Provides the capability to locate you on the network at all times.modem MOdulator/DEModulator. An electronic device enabling digital data to be sent over analog transmission facilities. Converts a digital signal to analog and back to digital again.non-volatile memory Permanently stored information. It is not lost when the power is turned off.packet data A block of data for transmission. parity bit An error-checking method in asynchronous transmission. An additional non-data bit added to a group of bits to indicate whether the number of bits in the group is odd or even.PIN Personal Identification Number. A security number that allows you to access a system.PPP Point-to-point protocol. protocol A set of conventions regulating the format and relative timing of message transfer between two communication terminals.RAM Random Access Memory. The working memory of the computer where you can enter information and call up data.RTS Request to Send. Signal sent from the local terminal to the local modem to prepare the modem for data transmission.serial port An input/output (I/O) port that transmits data one bit at a time; as opposed to a parallel port which transmits multiple (usually eight) bits simultaneously. RS232C is a common serial interface standard.iModem/user Page 101 Thursday, October 7, 1999 7:46 PM
102iM1000 -Data Modem service provider Provides your computer with Internet access. Also known as an ISP (Internet Service Provider). service-specific software A program that is designed for a designated online service.stop bit A data bit used in asynchronous transmission to signal the end of a character.system administrator The person responsible for monitoring computer activity in a specified area, such as a department or a company.terminal mode The mode that accepts AT commands. Also known as Command Mode. When your modem is in this mode, it is waiting to receive AT commands that you type from your communication software.transmission rate The rate at which data is transferred, in bits per second.wireless data services See data services.iModem/user Page 102 Thursday, October 7, 1999 7:46 PM
103iM1000 -Data Modem iModem/user Page 103 Thursday, October 7, 1999 7:46 PM

Navigation menu