Motorola Solutions 89FT5830 iDEN i325 with MOTOtalk User Manual i325ConchProMot

Motorola Solutions, Inc. iDEN i325 with MOTOtalk i325ConchProMot

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MotorolaiDENDigital Multi-service Data-capable Phonei325 Phone User’s Guide@NNTN5837A@NNTN5837A
IMPORTANT NOTICE: PLEASE READPRIOR TO USING YOUR PHONEThe SIM card provided in this kit is intended for use withthe phone provided in this package.Loss of certain features will result when using a SIMcard from one of the following models:i30sx,i35s,i50sx,i55sr,i58sr,i60c,i80s,i85s,i88s,i90c,i95clseries, and thei2000 series.For more information on SIM card compatibility, go towww.motorola.com/iden/support.Defects or damage to your Motorola phone that resultfrom the use of non-Motorola branded or certifiedAccessories, including but not limited to replacementhousings and or other peripheral accessories, areexcluded from warranty coverage. Please refer to thetext of Motorola's Limited One Year warranty located inthis user’s guide for complete details.
iContentsGetting Started........................................... 1Removing the Battery Door...............................2Locating Your SIM Card....................................3Activating Service..............................................6Antenna.............................................................6Maintaining Durability........................................6Powering On and Off.........................................6Enabling Over-the-Air Security..........................7Finding Your Phone Number.............................8Phone Basics ....................................................9SIM Card Security ...........................................12Locking the Keypad.........................................15Accessories.....................................................16For More Information.......................................16Making Calls............................................. 17Phone Calls.....................................................17Private Calls ....................................................17Receiving Calls................................................17Call Icons.........................................................18Ways to Enter Calls.........................................18Using Speakerphone.......................................20Using Mute ......................................................21Making Emergency Phone Calls .....................21MOTOtalkTM ..............................................22Channels and Codes.......................................23Private MOTOtalk Calls...................................25Emergency Calls Using MOTOtalk .................26Setup Options .................................................26Call Alerts..................................................28Sending Call Alerts..........................................28Receiving Call Alerts .......................................28Using the Call Alert Queue..............................28Recent Calls..............................................30Storing Recent Calls to Contacts ....................30Deleting Recent Calls......................................31Contacts ....................................................32Viewing Contacts ............................................33Creating Entries ..............................................34Storing Numbers Faster ..................................36
iiEditing Entries .................................................36Deleting Entries...............................................36Checking Capacity ..........................................37Creating Pauses and Waits.............................37International Numbers.....................................37Accessing Contacts with GSM Phones...........38Call Forwarding........................................ 39Forwarding All Calls ........................................39Turning Off Call Forwarding ............................40Forwarding Missed Calls.................................40Viewing Call Forwarding Settings....................41Additional Calling Options...................... 42Call Waiting .....................................................42Call Hold..........................................................43Making a 3-Way Call .......................................43Creating Pauses and Waits While Dialing.......44Making International Calls...............................44Setting One Touch PTT...................................44Group Calls .....................................................45Call Timers ......................................................46Using Your Phone as a Modem ......................47Making TTY Calls............................................48Memo .........................................................50Ring Tones................................................51Setting Your Phone to Vibrate.........................51Turning Ring Tones Off...................................51Ring and Vibrate .............................................52Assigning Ring Tones to Contacts ..................53Viewing Ring Tone Assignments ....................53Downloading More Ring Tones.......................53Managing Memory ..........................................53Deleting Custom Ring Tones ..........................54Entering Text ............................................55Using Alpha Mode...........................................55Using Word Mode ...........................................55Special Function Keys.....................................56Using Numeric Mode.......................................57Using Symbols Mode ......................................57Messages ..................................................58Message Notifications .....................................58Message Center..............................................59
iiiVoice Mail Messages............................... 60Receiving a Message......................................60Accessing Voice Mail fromthe Message Center ...................................60Sending Unanswered Calls to Voice Mail .......60MOSMS Messages................................... 61Setting Up........................................................61Receiving a Message......................................61Reading from the Message Center .................62Creating and Sending Messages ....................62Managing Memory...........................................66Advanced Features.................................. 67Group Calls, Talkgroups, and Hubs ................67Emergency Group Calls ..................................69Isolated Operation ...........................................70Call Alert Status Messages .............................71Java Applications .................................... 72Installing Applications......................................72Running Applications.......................................72Suspending Applications .................................72Resuming Applications....................................73Ending Applications.........................................73Downloading Applications...............................73Deleting Applications.......................................73Managing Memory ..........................................74Shortcuts on the Main Menu ...........................74Java Applications and GPS Enabled ..............75GPS Enabled.............................................78IMPORTANT: Things to Keep in Mind ............78Making an Emergency Call .............................79Viewing Your Approximate Location ...............80Enhancing GPS Performance .........................81Updating Satellite Almanac Data ....................83Setting Privacy Options...................................83Using GPS with Map Software........................84Voice Records ..........................................87Creating Voice Records ..................................87Playing Voice Records ....................................87Labeling Voice Records ..................................88Deleting Voice Records...................................88Locking Voice Records ...................................88Managing Memory ..........................................88
ivCustomizing Your Phone........................ 90Setting the Volume..........................................90Setting Your Phone to Not Ring ......................90Seeing the Display Better................................91Using Settings .................................................91Profiles ..................................................... 95Viewing Profiles...............................................95Switching Profiles............................................95Surveillance Profile..........................................96How Changing Settings Affects Profiles..........96Temporary Profiles..........................................97Creating Profiles..............................................97Editing Profiles ................................................98Deleting Profiles ..............................................98Setting Call Filtering ........................................98Shortcuts................................................ 100Creating a Shortcut .......................................100Using a Shortcut............................................100Editing a Shortcut..........................................101Deleting Shortcuts .........................................101Using a Headset .....................................102Attaching a Headset......................................102Using a Remote PTT Button .........................102Understanding Status Messages..........103Safety and General Information ............105RF Operational Characteristics .....................105Portable Radio Product Operation and EMEExposure...................................................105Electro Magnetic Interference/Compatibility..108Medical Devices ............................................108Operational Warnings ...................................109Operational Cautions ....................................110Intrinsically Safe Radio Information...............111Accessory Safety Information .......................114
vMOTOROLA LIMITED WARRANTY ...... 116Limited WarrantyMotorola Communication Products(International) ..................................... 120Patent and Trademark Information ...... 124Index ....................................................... 125Driving Safety Tips ................................ 130
viDECLARATION OF CONFORMITYPer FCC CFR 47 Part 2 Section 2.1077(a)Responsible Party Name: Motorola, Inc.Address: 8000 West Sunrise BoulevardPlantation, FL 33322 USAPhone Number: 1 (800) 453-0920Hereby declares that the product:Product Name:i325Model Number: H68XAH6RR1ANConforms to the following regulations:FCC Part 15, subpart B, section 15.107(a),15.107(d) and section 15.109(a)Class B Digital DeviceAs a personal computer peripheral, this devicecomplies with Part 15 of the FCC Rules. Operationis subject to the following two conditions: (1) thisdevice may not cause harmful interference, and (2)this device must accept any interference received,including interference that may cause undesiredoperation.Note: This equipment has been tested andfound to comply with the limits for a ClassB digital device, pursuant to part 15 of theFCC Rules. These limits are designed toprovide reasonable protection againstharmful interference in a residentialinstallation. This equipment generates,uses and can radiate radio frequencyenergy and, if not installed and used inaccordance with the instructions, maycause harmful interference to radiocommunications. However, there is noguarantee that interference will not occurin a particular installation.If this equipment does cause harmfulinterference to radio or television reception,which can be determined by turning theequipment off and on, the user isencouraged to try to correct the interferenceby one or more of the following measures:•Reorient or relocate the receivingantenna.•Increase the separation between theequipment and receiver.•Connect the equipment into an outlet ona circuit different from that to which thereceiver is connected.•Consult the dealer or an experiencedradio/TV technician for help.
1Getting Startedaudio jackvolumecontrolsspeaker(in back)Push-To-Talk(PTT) buttonmicrophoneaccessory connectorEmergencyGroup callbutton;speaker on/offpPower button.Navigation key — press the arrows toscroll through menus and lists.mMenu key — accesses context-sensitivemenus.AOption key — selects the optionappearing above it on the display.sSend key — places phone calls.eEnd key — ends phone calls; returns toidle screen.
2Getting StartedTo start using youri325 phone:•Make sure your SIM card is in place.•Charge the battery.•Activate your service.•Enable security.Removing the Battery Door1Make sure the phone is powered off. See“Powering On and Off” on page 6.2Slide the release button forward until it releasesthe battery door.Note: If the release button does not slideforward to release the battery door, rotatethe circular piece in the center of thereleasebuttontounlockit.3Remove the battery door from the back of yourphone.releasebuttonspeaker
3Locating Your SIM CardLocating Your SIM CardYour SIM (Subscriber Identity Module) card is asmall piece of plastic located in the SIM cardholder in the back of your phone, underneath thebattery.If your SIM card is not in the SIM card holder, itmay be in the box your phone came in, attached toa piece of plastic about the size of a credit card. Ifthis is the case, carefully detach your SIM cardfrom the surrounding plastic and insert it asdescribed in “Inserting Your SIM Card” on page 14.If there is no SIM card in your phone or the box,contact your service provider.BatteryInserting the Battery1Remove the battery door.2Insert the top of the battery into the battery area.Press the bottom of the battery to secure it.3Replace the battery door and press it gently untilyou hear a click.SIM cardholderSIM card
4Getting Started4If you want to ensure the battery door does notaccidentally come off, rotate the circular piece inthe center of the release button to lock it.Charging the BatteryYour phone comes with a standard travel charger.1Plug the charger into an electrical outlet.2Open the connector cover.3Plug the other end of the charger into theaccessory connector.Charger Attached appears on the display.Tip: To remove the charger from the accessoryconnector: Press the buttons on the sidesof the plug. Pull the plug straight out.4When charging the battery for the first time,charge for 30 minutes longer than the timeshown in “Charging Times” on page 5.connector cover
5Locating Your SIM CardCharging TimesSee your battery and charger to determine theappropriate charging time.For best results, charge the batteries within thetemperature range of 50°F to 104°F (10°C to40°C).Prolonged charging is not recommended.Removing the Battery1With the phone powered off, remove the batterydoor.2Remove the battery by pushing the batterytoward the antenna and lifting it out.Battery Use and Maintenance•The Motorola iDEN Approved Lithium Ionchargers provide optimum performance. Otherchargers may not fully charge the iDEN LithiumIon battery or may yield a reduced number oflifetime charge cycles.•Extreme temperatures degrade batteryperformance. Do not store the battery wheretemperatures exceed 140°F (60°C) or fall below4°F (-20°C).•Lithium Ion batteries have a self discharge rateand without use, lose about 1% of their chargeper day.•The battery capacity is degraded if the battery isstored for long periods while fully charged. Iflong term storage is required, store at halfcapacity.Battery ChargerRapid Mid-RateHighPerformance 2hours 4hoursExtraCapacity 2.5 hours 6 hoursMaximumCapacity 3.5 hours 7.5 hours
6Getting StartedActivating ServiceThe first time you power on your phone, you mustbe in your local calling area. This activates yourservice.AntennaAttach the phone antenna before using yourphone. The antenna must be screwed incompletely for proper operation and waterresistance.Attaching the Antenna1Place the antenna into the antenna socket.2Press and turn antenna clockwise until it will nolonger turn.Removing the Antenna1Grip the antenna firmly and turn itcounter-clockwise until it is loose.2Remove the antenna from the antenna socket.Maintaining DurabilityTo maintain the water resistant nature of yourphone:•Attach the phone antenna before using yourphone.•Always reinsert the audio jack cover and bottomconnector cover.Powering On and OffTo power your phone on:Press p.To power your phone off:Press and hold p.When You Power On for the First TimeThe first time you power your phone on, a screenmay appear asking you to update your browserinformation. This means you must enable security.antennasocket
7Enabling Over-the-Air SecurityIf the Enter SIM PIN Code screen appears, enteryour SIM PIN. See “Entering the PIN” on page 12.Press Aunder Ok.When you receive your phone, the SIM PIN is0000. Change your PIN to prevent fraudulent useof the SIM card (see “Changing the PIN” on page12).As your phone connects to the network, you willsee a connecting message. When the idle screenappears, the phone is ready to use.Enabling Over-the-AirSecurityIf you are set up to receive over-the-airprogramming from your service provider, you mustenable security the first time you power on yourphone or within 20 days of first activation of yourphone:1When you power on your phone for the first time,after the idle screen appears, you will beprompted to select Ok to update your browserinformation.Note: If you press Aunder Later,youwillbeprompted to enable security each timeyou power on your phone until you pressAunder Ok.2Press Aunder Ok.3You are prompted to enable security. Press Aunder Yes. A series of screens appears. If yousubscribe to your service provider’s plan, yourhome page appears.4Press eto return to the idle screen.Within 24 hours of enabling security, you willreceive a Net alert containing your Private ID andTalkgroup lists for Private calls.b
8Getting StartedTo accept programming:1When you receive a Net alert saying NewBrowser Message - Receive ProgrammingInfo,pressAunder Goto.2You are prompted to accept changes to yourlists. Press Aunder Ok.3If you are prompted again to accept changes toyour lists, press Aunder Ok.4A confirmation screen displays. Press AunderOk.5Press eto return to the idle screen.Finding Your Phone NumberMy Info lets you view your phone number, PrivateID, and other phone information:1Press mto access the main menu.2Scroll to My Info.3Press Aunder Select.4Scroll to see your information:•Name— Enter your name. See “EnteringText”onpage55.•Line1and Line 2 — your phone numbers forphone lines 1 and 2. These are filled in whenyou receive your first phone call after enablingover-the-air security on your phone.•PrivateID— Your Private ID is the numberthat others use to contact you using Privatecalls. It is filled in when you receive your firstPrivate call.•GroupID— the number of the Hub you havejoined.• Carrier IP — the IP address assigned to yourserviceprovider.Itisfilledinwhenyouregister for packet data services.• IP1 Address and IP2 Address —theIPaddresses you use to access the Internet withyour phone.•Ckt— Your circuit data number is the numberyouuseifyouwanttouseyourphonetotransfer circuit data. See “Using Your Phoneas a Modem” on page 47. You receive thisnumber from your service provider.Note: The context-sensitive menu under My Infocontains information that may be used byyour service provider if there is a problemwith your phone.
9Phone BasicsPhone BasicsAny time your phone is powered on, the displayprovides you with information and options.The screen shown above is the idle screen. Thetext that appears on your idle screen depends onyour service provider. The idle screen appearswhen your phone is on, but not engaged in anyactivity.Text AreaThis area displays menus, messages, names,phone numbers, and other information.Display OptionsTwo display options appear at the bottom of mostscreens. You select a display option by pressingtheoptionkeybelowit.Menus and ListsYour phone’s features are arranged in menus,submenus, and lists.Toaccesstheitemsinamenuorlist,scrollusingthe navigation key at the top of your keypad. Thiskey lets you scroll up, down, left, or right. Holdingdown the appropriate part of the navigation keyspeeds up scrolling.In this guide, this symbol >tells you to select amenu or list item. For example, Settings >Security means:1Scroll to Settings on the main menu.2Press Aunder Select to see the Settingsscreen.3Scroll to Security.4Press Aunder Select to see the Securityscreen.bstatus iconstext areamenu icondisplay options
10Getting StartedMenu KeyMany features provide context-sensitive menusthat let you access related features and actions.The Sicon appears any time a context-sensitivemenu is available. Press mto access the menu.Main MenuAll your phone’s features can be accessed throughthe main menu. When you are using a feature, theicon for that feature appears in the upper leftcorner of the display.aNet Browse the Web.jJava Apps Java applications on yourphone. See page 72.sSettings Customize your phone.Seepage90.vVoiceRecord Record and play audiomessages. See page 87.CContacts View,store,editcontacts.Seepage32.eMessages Access messages. Seepage 58.fCall Forward Set call forwardingoptions. See page 39.gMemo Store a number to accesslater.Seepage50.hCall Timers Phone usage information.Seepage46.iRecent Calls Lists recent calls. Seepage 30.cShortcuts Create shortcuts toscreens. See page 100.PProfiles Groups of settings youapply together. Seepage 95.jMy Info View personal phoneinformation, includingphone number and PrivateID. See page 8.kCall Alert Lists call alerts. Seepage 28.gGPS Find your approximategeographical location. Seepage 78.mRing Tones Assign ring tones and turnringer off. See page 51.
11Phone BasicsStatus IconsStatus icons appear in the two rows at the top ofthe display. Some appear at all times. Othersappear only when your phone is engaged in certainactivities or when you have activated certainfeatures.VVoice Recog Used with voice-activateddialing and shortcuts. Seepage 20 and page 100.mMOTOtalk/MTOptions Launch/Exit MOTOtalkAccess MOTOtalk Setupand Help. See page 22.abcdefgdBattery Strength —Morebarson the battery indicate a greatercharge.opqrsSignal Strength — More barsnext to the antenna indicate astronger signal.APhone In Use — Your phone isactive on a phone call.BPrivate In Use — Your phone isactive on a Private call.CTalkgroup In Use — Your phoneis active on a group call.12 Active Phone Line —1indicatesphone line 1 is ready to makecalls; 2 indicates phone line 2 isreadytomakecalls.mMOTOtalk — Your phone is setto MOTOtalk mode.SScan — Your phone is set toreceive Group calls from all theTalkgroups in a Hub.TTalkgroup Icon — Your phone isactive as a group calleEmergency Group Call —Yourphone is active on an EmergencyGroup call.GHIJKL Call Forward — Your phone isset to forward calls. See “CallForwarding” on page 39.uvMR Ringer Off — Your phone is setnot to ring. See “Turning RingTones Off” on page 51.wy xMessages —Youhaveoneormore messages. See “Messages”on page 58.
12Getting StartedSIM Card SecurityYour SIM card protects your personal information.The SIM card stores all your Contacts information.Since this information is stored on your SIM card,not in your phone, you can remove the informationby removing your SIM card.Note: Except for making emergency phonecalls, your phone will not function withoutthe SIM card.To prevent unauthorized use of your phone, yourSIM card is protected by a PIN that you enter eachtime the phone is powered on. You can change thePIN or turn off the requirement that it be entered.Entering the PINYou may be required to enter a SIM PIN when youfirst use your phone.When you receive your phone, the SIM PIN is0000. Change your PIN to prevent fraudulent useof the SIM card.Important: If you enter your PIN incorrectly 3 times,your SIM card is blocked. To unblockyour SIM card, you must contact yourservice provider. See “Unblocking thePIN” on page 13.1When the Enter SIM PIN Code screen appears,enter your SIM PIN. An asterisk appears foreach character entered.2Press Aunder Ok.Changing the PIN1From the main menu, select Settings >Security > Change Password > SIM PIN.2At the Enter Old SIM PIN Code screen, enterthe current SIM PIN.3Press Aunder Ok.4At the Enter New SIM PIN Code screen, enterthenew4to8-digitSIMPIN.5Press Aunder Ok.DInternet — You are ready tobrowse the internet.YZ Packet Data — You are ready totransfer packet data or aretransferring packet data. See“Using Your Phone as a Modem”on page 47.PRoaming — You are using yourphone outside your carrier'snetwork.
13SIM Card Security6At the Re-enter New SIM PIN Code screen,re-enter the new SIM PIN to confirm.7Press Aunder Ok.Turning the PIN Requirement On andOffWhen the SIM PIN requirement is on, you areprompted to enter your PIN each time you turn onyour phone.Note: If a SIM PIN is required, your phone willnot function until the SIM PIN is entered,except for making emergency phone calls.When the PIN requirement is off, your phone canbe used without entering a PIN.Important: When the SIM PIN requirement is off,the personal data on your SIM card isnot protected. Anyone can use yourphone and access your personal data.1From the main menu, select Settings >Security > SIM PIN.2Select On or Off.3Enter the current SIM PIN.4Press Aunder Ok.Unblocking the PINIf you enter your PIN incorrectly 3 times, your SIMcard is blocked. To unblock your SIM card, youmust contact your service provider to get a PINUnblock Code (PUK).Important: If you unsuccessfully enter the PUKcode 10 times, your SIM card ispermanently blocked and must bereplaced. If this happens, all data islost. You will get a message to contactyour service provider. Except formaking emergency phone calls, yourphone will not function with a blockedSIM card.To unblock the PIN:1Press *#m1.2At your service provider representative’srequest, provide the information needed to giveyouaPUKcode.3Select Unblock PIN.4Enter the PUK code.5Enteranew4to8-digitSIMPIN.6Re-enter your SIM PIN.If you entered the codes properly, SIM Unlockedappears on the display.
14Getting StartedInserting and Removing Your SIMCardImportant: Do not touch the gold-colored areas ofyour SIM card.Switching SIM CardsMoving your SIM card from one phone to anothermoves all your Contacts information, but erasesother information. If you remove your SIM card anduse it with another phone, or use another SIM cardwith your phone, the following information iserased:•The recent calls list•Call forwarding settings•Net alerts•Mobile originated text messages, drafts, andquick notes•InformationstoredinMemo•3 most recent GPS Enabled locations•Voice records•Voice namesInserting Your SIM CardWith your phone powered off, remove the batterydoor and battery. See “Removing the Battery” onpage 5.1Hold your SIM card as shown. Do not touch thegold-colored area.2Carefully slide your SIM card into your phone,until it lies flat in the SIM card holder.cut cornerSIM cardholder
15Locking the KeypadRemoving Your SIM CardImportant: To avoid loss or damage, do not removeyour SIM card from your phone unlessabsolutely necessary.1With your phone powered off, remove thebattery door and battery.2While holding the tab down, slide your SIM cardout of the SIM card holder.Note: Protect your SIM card as you would anydelicate object. Store it carefully.Locking the KeypadLocking the phone’s keypad prevents its buttonsfrom being pressed. When the keypad is locked,you can only:•Power the phone on and off•Unlock the keypad•Respond to incoming calls, messages, andalertsImportant: Emergency phone calls cannot beplaced while the keypad is locked.To lock the keypad:1From the idle screen, press m.2Press *.If you press a key while the keypad is locked,instructions for unlocking the keypad displaybriefly.To unlock the keypad:1From the idle screen, press m.2Press *.While the keypad is locked, you can respond toincoming calls, messages, and alerts just as youdo when the keypad is not locked. When finished,press eto return to the idle screen. The keypadremains locked.tabSIM cardholder
16Getting StartedAccessoriesTo order accessories, log on to our Web site atwww.motorola.com/store/iden or contact yourMotorola Authorized Retailer.For More InformationIf you have questions about youri325 phone,contact your sales representative or your serviceprovider.
17Making CallsYouri325 phone makes two types of calls: digitalcellular phone calls and Private calls. With Privatecalls, you use your phone as a long-range, digitalwalkie-talkie.Phone Calls1Enter the number you want to call.2Press sto place the call.3Press eto end the call.Private Calls1Enter the Private ID you want to call.2Press and hold the PTT button on the side ofyour phone. Begin talking after your phone emitsa chirping sound.3Release the PTT button to listen.Tip: To let someone know you want to talk tohim or her on a Private call, send a callalert. See “Call Alerts” on page 28.Receiving CallsPhone CallsWhen you receive a phone call, your phone rings,vibrates, or lights up its backlight.AnsweringPress s.-or-Press Aunder Yes.-or-Press any number key.To answer a call by pressing any number key, youmust have the Any Key Ans feature turned on (see“Phone Calls Features” on page 91).SendingtoVoiceMailPress e.-or-Press Aunder No.EndingPress e.Private CallsWhen you receive a Private call, your phone emitsa chirping sound or vibrates.Answering1Wait for the caller to finish speaking.
18Making Calls2Press and hold the PTT button on the side ofyour phone. Begin talking after your phone emitsa chirping sound.3Release the PTT button to listen.Call IconsWhen you make a call, call icons appear in the textarea of the phone’s display.When you miss a call, this icon appears in the textarea:Ways to Enter CallsTo enter the number you want to call, you can:•Use the numbers on the keypad•Select the number from the recent calls list•Select the number from Contacts•Redial the last phone number called•Sayavoicenameintoyourphone•Use Speed Dial or Turbo Dial®•UseOneTouchPTTtomakeaPrivatecall•Use a TTY device — see “Making TTY Calls” onpage 48From the KeypadTo enter the number you want to call, press thenumbers on the keypad.Ifyoumakeamistake:•To clear a digit, press Aunder Delete.•To clear all digits, press and hold AunderDelete.•To insert or delete a digit anywhere in the stringof digits you have entered, scroll left or right.•To cancel, press e.From the Recent Calls ListThe recent calls list stores the last 20 calls youmade or received, except Emergency Group calls.XPlacing a phone call.WReceiving a phone call.YPhone call is active.ZPhone call is on hold.UPhone call ended.VYou missed a phone call.
19Ways to Enter CallsTo select a number from the recent calls list as thenumber you want to call:1From the idle screen, scroll down. -or-From the main menu, select Recent Calls.2Scroll to the name or number you want to call.From ContactsIf you have numbers stored in Contacts, you canuse these numbers to make calls. For informationon entering numbers into Contacts, see “CreatingEntries” on page 34.Calling from the Contacts List1From the main menu, select Contacts.2Scroll to the name or number you want to call.Tip: To find Contacts entries faster, use thekeypad to enter the first letter of the name.3Place the call now. -or-Scroll left or right to display the Contacts type forthe number you want to call.If you are making a Private call, your phone placesthe call to the Private ID stored in the Contactsentry, even if the Private icon is not displayed.Ifyouaremakingaphonecall:•Your phone places the call to the phone numberassigned to the Contacts type displayed.•If the Contacts type displayed is not a phonenumber, your phone places the call to the phonenumber stored in the Contacts entry.•If the Contacts type displayed is not a phonenumber and you have more than one phonenumber stored in the Contacts entry, your phoneprompts you to select the phone number youwant to place the call to.Calling from a Contacts Entry1From the main menu, select Contacts.2Scroll to the name or number you want to call.3Press Aunder View.-or-If View is not one of your options: Press m.Select View.4Place the call now. -or-Scroll to view more numbers. When you placethe call, it is made to the number displayed.Redialing the Last NumberPress and hold sto place a call to the last phonenumber you called.
20Making CallsUsing a Voice NameNote: This is an optional feature. Contact yourservice provider about its availability forpurchase.If you have created a voice name in Contacts forthe number you want to call, you can say the voicename into your phone to enter the number. Seepage 33 for more information about voice names.To use a voice name:1Press and hold tuntil a prompt appears tellingyou to say the voice name.2Speaking into the microphone, say the voicename assigned to the number you want to call.Your phone plays the name back to you.If you are making a phone call, the call is placedautomatically.Tip: To stop a phone call from being completed,press e.IfyouaremakingaPrivatecall,pressandholdthePTTbuttontoplacethecall.Using Speed Dial and Turbo Dial®Each phone number stored in Contacts is assigneda Speed Dial number which you can use to enterthat number.Speed Dial1From the idle screen, use the keypad to enterthe Speed Dial number assigned to the phonenumber you want to call.2Press #.3Press s.Turbo DialFrom the idle screen, press and hold the SpeedDial number (1 through 9) assigned to the phonenumber you want to call.Using One Touch PTT®One Touch PTT sets your phone to call the mostrecent Private ID on the recent calls list, or aPrivate ID you choose, every time you press thePTT button. See “Setting One Touch PTT” on page44.Using SpeakerphoneNote: This is an optional feature. Contact yourservice provider about its availability forpurchase.Turning on speakerphone makes incoming soundcome out of the phone’s speaker instead of theearpiece. Speakerphone is available whenever youareonanactivephonecall.
21Using MuteTo turn speakerphone on or off:Press under Aunder Spkr. -or-Press t.Using MuteMuting calls lets you listen to incoming soundwithout transmitting sound. Mute is availablewhenever you are on an active call.To turn mute on:Press Aunder Mute.Whilemuteison,Unmute appears as a displayoption.To turn mute off:Press Aunder Unmute.Making Emergency PhoneCallsYour phone supports emergency calling.Emergency phone calls can be made even whenyour SIM card is blocked or not in your phone.Dial 911 to be connected to an emergencyresponse center. If you are on an active call, youmust end it before calling 911.When you make an emergency call, your phone’sGPS Enabled feature can help emergency servicepersonnel find you, if you are in a location whereyour phone's GPS antenna has established a clearview of the open sky and your local emergencyresponse center has the equipment to processlocation information. See “GPS Enabled” on page78, and particularly “IMPORTANT: Things to Keepin Mind” on page 78 and “Making an EmergencyCall” on page 79, for more information on thelimitations of this feature. Because of thelimitations of this feature, always provide your bestknowledge of your location to the emergencyresponse center when you make an emergencycall.Important: Emergency phone calls cannot beplaced while the keypad is locked.Important: If you have not registered on thenetwork, emergency calls cannot beplaced while your SIM card is in yourphone.
22MOTOtalkTMMOTOtalk allows direct two-way phone-to-phonecommunications between two or more phonesequipped for MOTOtalk. You can make andreceive MOTOtalk calls even when network serviceis not available. You can talk to anyone on yourcode and channel within your range.Note: Range will vary based on terrain,man-made structures and atmosphericconditions.MOTOtalk allows you to:•Use code or private mode operation•Useupto10channels•Communicate with standalone MOTOtalk radiosNote: MOTOtalk is not compatible with olderFamily Radio Services products.The following features and main menu items willnotbeavailablewhileinMOTOtalk:•On-network phone calls•On-network Private calls•Data transmission•Incoming message notification•Musical ring tones•Call forwarding•Messages•Call Timers•Call alerts•Voice recordsUsing MOTOtalkTo set your phone to MOTOtalk:1From the main menu, scroll to MOTOtalk andpress Aunder Select.2Select Go to MOTOtalk.Switching to MOTOtalk Please Wait displays.After a few seconds, the MOTOtalk idle screenappears. MT Ready appears on the first line of thedisplay. The code you are set to appears on thesecond line of the display. The channel you are setto appears on the third line of the display.Note: When switching from the network toMOTOtalk, the last channel and code thatwere set appear on the MOTOtalk idlescreen.While in MOTOtalk, this icon mappears on thedisplay, indicating that there is no network signaland MOTOtalk is active.
23Channels and CodesExiting MOTOtalkTo set your phone to network mode whenMOTOtalk is active:1From the MOTOtalk idle screen, press m.2Scroll to MT Options and press AunderSelect.3Select Exit MOTOtalk.SwitchingtoNetworkPleaseWaitdisplays. Aftera few seconds, the network idle screen appears.Talk RangePhones used in MOTOtalk mode should be aminimum of 6 feet apart to maximize performanceand improve transmission range.Channels and CodesYour phone has 10 channels and 15 codes.Channels are divided into sets of frequencies thatallow you to make and receive MOTOtalk calls.Other parties may also be talking on the samechannel.Codes help minimize interference from unwantedmessages and other disturbances when you are onthe same channel as others.To have a conversation, all parties must be on thesame channel and code. For private MOTOtalkcalls, the person you are calling must be inMOTOtalk and set to the same channel to receiveyour call.Note: When making a code call, all parties thatare on your code and channel can hearyour conversation.To set a channel:1From the MOTOtalk idle screen, press AunderEdit.2Scroll to Channel.3Press Aunder Edit.4Select a channel.5When you are finished, press Aunder Back toreturn to the MOTOtalk idle screen.To set a code:1From the MOTOtalk idle screen, press AunderEdit.2Scroll to Code.3Press Aunder Edit.4Select a code.5When you are finished, press Aunder Back toreturn to the MOTOtalk idle screen.
24MOTOtalkTMMaking and Receiving Code Calls inMOTOtalkTomakeacodecallinMOTOtalk:1Press and hold the PTT button. MT Transmitappears on the first line of display. Beginspeaking after your phone emits the MOTOtalktone.2Release the PTT button to listen.The tone emitted from your phone when usingMOTOtalk is 4 beeps and sounds different from thestandard tone heard with on-network Private andgroup calls.If you receive an error message:•There may be no parties on your channel orcode.•Youareoutofrange.When you receive a code call using MOTOtalk, MTReceive appears on the first line of the display.Note: An incoming MOTOtalk call can beterminated at any time by pressing e.Receive AllYou can set your phone to receive MOTOtalktransmissions from any phone that is set to thesame channel, regardless of the code (1-15), bysetting the code to Receive All. When you receivetransmissions with the code set to Receive All,thedisplay changes from Receive All to the code onwhich the transmission was received.Tip: Youcanreplytoanincomingcallwithin6seconds after hearing the short endingbeep by pressing the PTT button.Note: You cannot initiate a code call when thecode is set to Receive All. If you pressthe PTT button with the code set toReceive All, you will receive an errormessage.To set the code to Receive All:1From the MOTOtalk idle screen, press AunderEdit.2Scroll to Code.3Press Aunder Edit.4Select Receive All.5When you are finished, press Aunder Back toreturn to the MOTOtalk idle screen.
25Private MOTOtalk CallsPrivate MOTOtalk CallsYou can have a private conversation with anotherperson using MOTOtalk. When on a privateMOTOtalk call, no other parties can hear yourconversation. In order to make a private MOTOtalkCall, you must use the valid 10-digit PersonalTelephone Number (PTN) of the person you arecalling. The person you are calling must be inMOTOtalk and set to the same channel to receiveyour call.If you receive an error message:•YoumaynotbeusingavalidPTN.•The person that you are trying to reach may notbe in MOTOtalk.•Thepersonthatyouaretryingtoreachissettoa different channel or is out of range.Private OnlyTo limit MOTOtalk to private conversation only, setyour code to Private Only. In this mode, code callswill be ignored and only private calls can be madeor received.Note: YouwillberequiredtoenteravalidPTNbefore pressing the PTT button.To set the code to Private Only:1From the MOTOtalk idle screen, press AunderEdit.2Scroll to Code.3Press Aunder Edit.4Select Pvt Only.Making a Private MOTOtalk Call1Enter the 10-digit PTN of the person you want tocall on your channel. -or-ScrolltoanumberornameinContacts.-or-Scroll to a number in the recent calls list.2Press and hold the PTT button. Begin speakingafter your phone emits the MOTOtalk tone.3Release the PTT button to listen.The number or name of the person you are callingwill appear in the first line of the display.Receiving a Private MOTOtalk CallThe number or name of the person who initiatedthe call will appear in the first line of the display.Note: You can reply within 6 seconds simply bypressing the PTT button.
26MOTOtalkTMEnding a Private MOTOtalk CallA private MOTOtalk call will end if there is nocommunication for 6 seconds.Note: A private MOTOtalk call may beinterruptedduringthe6secondidletimeby another code call or private call.The display will return to the MOTOtalk idle screen.Emergency Calls UsingMOTOtalkEmergency phone calls can still be made evenwhen you are not connected to network service.Dial 911 to be connected to an emergencyresponsecenter.IfyouareonanactiveMOTOtalkcall, you must end it before calling 911.Setup OptionsMOTOtalk setup options are available in the MTOptionsscreeninbothnetworkandMOTOtalkmodes.To access Setup Options in network:1From the main menu, select MOTOtalk.2Select Setup.To access Setup Options in MOTOtalk:1From the main menu, select MT Options.2Select Setup.You can set your phone to:•Launch directly into MOTOtalk when you selectMOTOtalk from the main menu.•NotifyyouperiodicallywithatonethatyouareinMOTOtalk.Using Direct LaunchTo set your phone to launch MOTOtalk when youselect MOTOtalk from the main menu:1From the Setup screen, scroll to Direct Launchand press Aunder Change.2Select On.Note: If Direct Launch is set to On,youwillnotsee MT Options when you selectMOTOtalk from the main menu. In orderto have access to your setup options,Direct Launch must be set to Off.Oryoucan access setup options while inMOTOtalk by pressing mand selecting MTOptions.
27Setup OptionsTo turn off Direct Launch:1From the Setup screen, scroll to Direct Launchand press Aunder Change.2Select Off.Your phone now displays MT Options when youselect MOTOtalk from the main menu.Using State ToneTo set your phone to notify you with a tone that youareinMOTOtalk:1From the Setup screen, scroll to State Tone andpress Aunder Change.2Select the time frame during which you want tobe notified that you are in MOTOtalk.For example, if you select 1 hour, you will benotified every hour that you are in MOTOtalk.To turn off State Tone:3From the Setup screen, scroll to State Tone andpress Aunder Change.4Select Off.
28Call AlertsSending a call alert lets the recipient know youwant to talk to him or her on a Private call.When you send a call alert, the recipient’s phoneemits a series of beeps, or vibrates, and displaysyour name or Private ID.The recipient can:•Answer — begin a Private call with the sender•Queue — store the call alert to the call alertqueue, which is a list of call alerts•Clear — dismiss and delete the call alertSending Call Alerts1Enter the Private ID you want to send to, as youwouldwhenmakingaPrivatecall.2Press Aunder Alert.Ready to Alert appearson the display.3Press the PTT button until Alert Successfulappears on the display.Note: If the alert is not successful, this maymeanthepersonyouaretryingtoreachison a call or has the phone turned off.Receiving Call AlertsWhen you receive a call alert, you must answer,queue, or clear it. You cannot receive phone callsor Private calls until you do.To answer a call alert, press the PTT button tomake a Private call to the sender.To queue a call alert, press Aunder Queue.To clear a call alert, press Aunder Clear.Note: The recent calls list also stores call alertsyou have received. They appear asPrivate calls. Call alerts remain in yourrecent calls list until you delete them oruntil they reach the end of the list.Using the Call Alert QueueWhen you queue a call alert, it remains in the callalert queue until you make a Private call to thesenderordeleteit.Viewing Call Alerts1From the main menu, select Call Alert.2Scroll through the list.
29Using the Call Alert QueueViewing Date and TimeTo view the date and time a call alert was received:1From the main menu, select Call Alert.2Scroll to the call alert you want information on.3Press m.4Select View.Responding to Call Alerts in theQueueAfter you queue a call alert, you can respond to itby making a Private call to the sender or sending acall alert to the sender.Making a Private Call to the Sender1From the main menu, select Call Alert.2Scrolltothecallalertyouwanttorespondto.3PressthePTTbuttontobeginthecall.This removes the call alert from the queue.Sending a Call Alert to the Sender1From the main menu, select Call Alert.2Scrolltothecallalertyouwanttorespondto.3Press Aunder Alert.Ready to Alert appearson the display.4Press the PTT button until Alert Successfulappears on the display.Deleting Call AlertsTo delete a call alert from the queue:1From the call alert queue, scroll to the call alertyou want to delete.2Press m.3Select Delete.4Press Aunder Yes to confirm.To delete all call alerts from the queue:1From the call alert queue, press m.2From the call alert menu, select Delete All.3Press Aunder Yes to confirm.Sorting Call AlertsTip: Youmusthaveatleastonecallalertinthequeue to access this feature.To sort call alerts by the order they were received:1From the main menu, select Call Alert.2Press m.3Select Sort By.4Scroll to First on Top or Last on Top.5Press Aunder Select.
30Recent CallsThe recent calls list stores the numbers of the 20most recent calls you have made and received.To view the recent calls list:1From the idle screen, press the down arrow onthe navigation key. -or-From the main menu, select Recent Calls.2Scroll through the list.If the number of a recent call is stored in Contacts,the name associated with the number appears onthe recent calls list.An icon appears beside the name or numberindicating the Contacts type of the number used inthecall.See“Contacts”onpage32.For phone calls, an icon appears to the left of thename or number giving more information about thecall:Note: The recent calls list also stores call alertsyou have received. They appear asPrivate calls. Call alerts remain in yourrecent calls list until you delete them oruntil they reach the end of the list.To get more information on a recent call:1From the recent calls list, scroll to the call youwant information on.2Press Aunder View.-or-If View is not one of your options: Press m.Select View.This displays information such as the nameassociated with the call, the number, the date,time, and duration of the call.Storing Recent Calls toContacts1From the recent calls list, scroll to the numberyou want to store.2Press Aunder Store.-or-If Store is not one of your options: Press m.Select Store.Tip: If Store is not on this menu, the number isalready stored in Contacts.XA call you made.WA call you received.VA missed call. Missed calls appear on therecent calls list only if you have Caller ID.
31Deleting Recent Calls3To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.4With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign to the number. For information onContacts types, see page 32.5If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 34.6Press Aunder Done.Deleting Recent CallsTo delete a call:1From the recent calls list, scroll to the call youwant to delete.2Press m.3Select Delete.4Press Aunder Yes to confirm.To delete all calls:1From the recent calls list, press m.2Select Delete All.3Press Aunder Yes to confirm.
32ContactsContacts stores up to 600 numbers or addresses.Each Contacts entry can store several numbers oraddresses.InformationstoredinContactsissavedonyourSIM card.A Contacts entry contains:•A name — A name is required if you are storingmore than one number or address to the entry;otherwise, it is optional. Typically, this is thename of the person whose contact information isstored in the entry.•Aringtone—Youcanassignaringtonetoeach entry. This is the sound your phone makeswhen you receive phone calls or call alerts fromany of the numbers stored in the entry.•A Contacts type — Each number or addressstored must be assigned a Contacts type:•A number or address — Each Contacts entrymust contain a number or address. This may beany type of phone number, Private ID, Talkgroupnumber, Hub number, email address, or IPaddress.AMobile phone numberBPrivate Private IDCWork1 phone numberDWork2 phone numberEHome phone numberFEmail email addressGFax phone numberHPager phone numberTTalkgroup Talkgroup numberJIP IP addressKOther phone numberHHub Hub number
33Viewing ContactsNote: You can store numbers up to 64 digitslong, but every 20 digits must beseparated by a pause or wait. See“Creating Pauses and Waits” on page 37.•A Speed Dial number — When you store aphone number, it is assigned a Speed Dialnumber. You can accept the default Speed Dialnumber or change it.•A voice name — If you create a voice name for anumber, you can then dial that number bysaying the voice name into your phone. Thisicon appears Pto the left of the Contacts typeicon if a voice name is assigned.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.Viewing ContactsTo access Contacts:Press Aunder Contcs.-or-From the main menu, select Contacts.-or-Ifyouareonacall:Pressm. Select Contacts.To view entries:1From the Contacts list, scroll to the entry youwant to view.2If an entry has more than one number oraddress stored, <> surrounds the Contacts typeicon. Scroll left or right to view the icon for eachnumber stored in the entry.3Whentheiconforthenumberoraddressyouwant to view is displayed, press Aunder View.-or-If View is not one of your options: Press m.Select View.4Scroll to view the other numbers and addressesstored for the entry.Tip: To view more entries, continue scrolling.Searching for a NameTo search for a name in Contacts:1From the Contacts list, press m.2Select Search.3Enter the name you want to see. See “EnteringText”onpage55.4Press Aunder Ok.Your phone finds the name you entered or thenearest match.
34ContactsShowing Only Private IDs and GroupsTo set Contacts to show only entries that containPrivate IDs and entries for Talkgroups and Hubs:1From the Contacts list, press m.2Select Filter.3With Prvt/Grp/Hub highlighted, press AunderSelect.To set Contacts to show all entries:1From the Contacts list, press m.2Select Filter.3With Show All highlighted, press AunderSelect.Creating EntriesA number or address and a Contacts type arerequired for all Contacts entries. Other informationis optional. You may enter the information in anyorder by scrolling through the entry details.After you have entered the number or address,Contacts type, and any other information you want,you can press Aunder Done to save the entry toContacts.To cancel a Contacts entry at any time press, etoreturn to the idle screen.Tip: In some fields that require you to enterinformation, you can begin entering theinformation from the keypad instead ofpressing Aunder Change.To create a Contacts entry:1To access the entry details screen:Select Contacts > [New Contact].-or-From the Contacts list, press m.ScrolltoNew.Press Aunder Select.2Ifyouwanttoassignanametotheentry:With the Name field highlighted, press AunderChange.Enter the name. See “Entering Text” on page55. When you are finished, press Aunder Ok.3Ifyouwanttoassignaringtonetothename:With the Ringer field highlighted, press Aunder Change.Scroll to the ring tone you want to assign. PressAunder Select.4ToassignaContactstypetothenumberoraddress being stored:With the Contacts type field highlighted, pressAunder Change.
35Creating EntriesScroll to the Contacts type you want to assign.Press Aunder Select.5To store a number or address:With the #field highlighted (or ID for an emailaddress, or IP for an IP address), press Aunder Change.Enter the number or address. For phonenumbers, use the 10-digit format. For emailaddresses, see “Entering Text” on page 55.Tip: Press Aunder Browse to select a numberor address from Contacts, the recent callslist, or Memo.When you are finished, press Aunder Ok.6Ifyouwanttoassignmoreoptionstothenumber, press Aunder Change with the[Options] field highlighted. See “AssigningOptions”.7If you want to add more numbers or addressesto the entry:Scroll past the information you already entered.Enter the additional information for the entryusingstep2throughstep6.Youmustassignaname to the entry, if you have not already.8Press Aunder Done.Assigning Options1If you have not already, press Aunder Changewith the [Options] field highlighted.2The default Speed Dial number assigned to aphone number is displayed in the Speed # field.This is always the next available Speed Diallocation.Ifyouwanttoassignthephonenumbertoadifferent Speed Dial location:With the Speed # field highlighted, press Aunder Change.Press and hold Aunder Delete to delete thecurrent Speed Dial number.Enter the new Speed Dial number using thekeypad.When you are finished, press Aunder Ok.3Ifyouwanttocreateavoicenameforaphonenumber, scroll to Voice Name and press Aunder Record.As directed by the screen prompts, say andrepeat the name you want to assign to thenumber. Speak clearly into the microphone.4When you are finished, press Aunder Back.
36ContactsStoring Numbers FasterTo store numbers to Contacts from the recent callslist, see “Storing Recent Calls to Contacts” on page30.To store numbers to Contacts from Memo, see“Memo” on page 50.To store numbers to Contacts from the idle screen:1Use the keypad to enter the number you want tostore.2Press m.3Select Store Number.4To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.5With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign to the number.6If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 34.7Press Aunder Done.Editing Entries1From the Contacts list, scroll to the entry youwant to edit.2Press m.3Select Edit. The entry details screen displays.4Follow the applicable instructions in “CreatingEntries” on page 34 to edit the various fields.Deleting EntriesDelete an Entry1From the Contacts list, scroll to the entry youwant to delete.2Press m.3To delete the entire entry, scroll to DeleteContact.4Press Aunder Select.5Press Aunder Yes to confirm.Delete a Number or Address1From the Contacts list, scroll to the entry thatcontains the number or address you want todelete.2Scroll left or right to display the Contacts type forthe number you want to delete.3Press m.
37Checking Capacity4Scroll to Delete Number.5Press Aunder Select.6Press Aunder Yes to confirm.Note: If an entry contains only one number oraddress, deleting the number or addressdeletes the entry.Checking CapacityTo see how many numbers are stored in Contacts:1From the Contacts list, press m.2Select Capacity.Creating Pauses and WaitsWhen storing a number, you can program yourphone to pause or wait between digits whiledialing. A pause makes your phone pause for 3seconds before dialing further. A wait makes yourphone wait for your response before dialing further.This feature is useful when using voice mail orother automated phone systems that require you todial a phone number and then enter an accessnumber.To program a pause:Press and hold *until the letter P appears.The P represents a 3-second pause.If you store 17035551235P1234, when you selectthis number and make a call, your phone dials thefirst 11 digits, pauses for 3 seconds, then dials thelast 4 digits.If you want a pause longer than 3 seconds, pressand hold *more than once. Each P represents a3-second pause.To program a wait:Press and hold *until the letter W appears.The W means your phone waits before dialingfurther.If you store 17035551235W1234, when you selectthis number and make a call, your phone dials thefirst 11 digits and then waits. A message appearsasking if you want to send the rest of the digits.Press Aunder Yes to dial the last 4 digits.Tip: You can create pauses and waits whiledialing a number from the keypad. See“Creating Pauses and Waits While Dialing”on page 44.International NumbersNote: This feature may not be offered by yourservice provider.
38ContactsWhen storing a number that you plan to use forinternational calls, use Plus Dialing:1Press and hold 0for two seconds. A “0”appears, then changes to a “+”.Note: The network translates the “+” into theappropriate international access codeneeded to place the call.2Enter the country code, city code or area code,and phone number.For information about making international calls,see “Making International Calls” on page 44.Accessing Contacts with GSMPhonesIfyouplantousetheinformationstoredinContacts with ani2000,i2000plus, or any otherGSM phone, download iDEN Phonebook Manager.Go to idenphones.motorola.com/iden/support formore information.You can use iDEN Phonebook Manager to makethe Contacts information saved to youri325phone’s SIM card accessible in this type of phone.
39Call ForwardingCall forwarding sends calls to the phone numbersyou specify. You can forward all calls to onenumber or forward missed calls to differentnumbers depending on the reason you missed thecall.You can forward phone lines 1 and 2independently.Forwarding All CallsWhen you set your phone to forward all calls, anicon appears in the top row of the display:To forward all calls:1From the main menu, select Call Forward.2Press Aunder Change.3Select All Calls.4Scroll to To.5Press Aunder Change.6If you specified a forwarding number for all callsbefore, this number displays.To forward calls to this number, press AunderBack.-or-To delete this number, press Aunder Change,then press and hold Aunder Delete.To enter the number you want to forward callsto:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.7Press Aunder Ok.All your calls are now forwarded to the number youspecified.Tip: In some fields, you can select an option byscrolling left or right instead of pressing Aunder Change.GPhone line 1 is active; calls to phone line 1are being forwarded.HPhone line 1 is active; calls to phone line 2are being forwarded.IPhone line 1 is active; calls to phone lines 1and 2 are being forwarded.JPhone line 2 is active; calls to phone line 1are being forwarded.KPhone line 2 is active; calls to phone line 2are being forwarded.LPhone line 2 is active; calls to phone lines 1and 2 are being forwarded.
40Call ForwardingTurning Off Call ForwardingIf you don’t want all your calls forwarded, turn thefeature off:1From the main menu, select Call Forward.2Press Aunder Change.3Select All Calls.4Scroll to To.5Press Aunder Change.6Scroll to Off.7Press Aunder Select.All your calls are now sent to your phone.Calls you miss are forwarded according to theoptions set for missed calls. By default, missedcalls are forwarded to voice mail.Forwarding Missed CallsYou can specify a forwarding number for each typeof missed call:•IfBusy— Your phone is on a call or transferringdata.•IfNoAnswer— You do not answer on the first4rings.• If Unreachable — Your phone is out ofcoverage or powered off.Note: If you want a type of missed call sent tovoicemail,thecallforwardingnumberforthat type of missed call must be yourvoice mail access number.Toforwardmissedcalls:1From the main menu, select Call Forward.2Press Aunder Change.3Select Detailed.4Scroll to If Busy to specify a forwarding numberfor calls received when your phone is busy.5Press Aunder Change.6If you specified a forwarding number for this typeof call before, this number displays.To forward calls to this number, press AunderBack andgotostep9.-or-To delete this number, press Aunder Change,then press and hold Aunder Delete.7To enter the number you want to forward thistype of call to:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.8Press Aunder Ok.
41Viewing Call Forwarding Settings9Repeat step 4 through step 8 for If No Answerand If Unreachable.When you are finished, press Aunder Back.Viewing Call ForwardingSettings1From the main menu, select Call Forward.2Press Aunder Change.3Select All Calls.4Scroll to To.5Press m.6Select Retrieve Status.
42Additional CallingOptionsCall WaitingCall Waiting lets you receive a second call while onan active call. Call Waiting is always available,unless you turn it off for a specific call.Ifyouareonacallandreceiveasecondcall,yourphone emits a tone and displays a message sayingyouarereceivingasecondcall.To accept the second call and put the active call onhold:Press Aunder Yes.To accept the second call and end the active call:1Press e.Your phone rings with the second call.2Answer the second call.To decline the second call:Press Aunder No. If you subscribe to voicemail, the call is forwarded to your voice mail box,unless you set Call Forward for If Busy to adifferent number.Switching Between CallsWhen you accept a second call, the display showsthe name or number of each call, with an iconindicating which call is active:Tomakethecallonholdactiveandputtheactivecall on hold:Press Aunder Switch.Turn Off Call WaitingTo turn off Call Waiting during a call:1Press m.2Select In Call Setup > Call Waiting.3Press Aunder Change.4Scroll to Off.Tip: To turn Call Waiting back on while still onthe call: Scroll to On.5Press Aunder Select.YPhone call is active.ZPhonecallisonhold.
43Call HoldTo turn off Call Waiting for the next call you makeor receive:1From the main menu, select Settings > PhoneCalls > Call Waiting.2Press Aunder Change.3Scroll to Off.4Press Aunder Select.CallWaitingisturnedbackonwhenyouendthecall.Call HoldCall Hold lets you put an active call on hold andmakeasecondcall.To put a call on hold:1Whileonanactivecall,pressm.2Scroll to Hold.3Press Aunder Select.4If you want to make the call active again, pressAunder Resum.Tomakeasecondcallwhileacallisonhold:1Enter the number you want to call.Tip: To enter the number from Contacts: Pressm. Select Contacts.2Press sto place the call.To end the second call and make the call on holdactive again:Press e.Tomakethecallonholdactiveandputtheactivecall on hold:Press Aunder Switch.Making a 3-Way CallNote: This feature may not be offered by yourservice provider.1Place or receive a phone call.2While the call is active, press m.3Select 3Way. This puts the call on hold.4Enter the second phone number you want tocall.Tip: For quick ways to enter the number, pressm.5Press sto place the call.6Press Aunder Join.All 3 people in the call can speak to and hear eachother.
44Additional Calling OptionsCreating Pauses and WaitsWhile DialingYou can enter a pause or wait while dialing anumber. For more information on pauses andwaits, see “Creating Pauses and Waits” on page37.To create a pause while dialing a phone number:1From the keypad, enter the digits you want tooccur before the pause.2Press m.3Select Insert Pause.4Enter the digits you want to occur after thepause.To create a wait while dialing a phone number:1From the keypad, enter the digits you want tooccur before the wait.2Press m.3Select Insert Wait.4Enter the digits you want to occur after the wait.Making International CallsNote: This feature may not be offered by yourservice provider.Plus Dialing lets you place an international call tomost countries without entering the localinternational access code.1Press and hold 0for two seconds. A “0”appears, then changes to a “+”.Note: The network translates the “+” into theappropriate international access codeneeded to place the call.2Enter the country code, city code or area code,and phone number.Setting One Touch PTTOne Touch PTT sets your phone to call the mostrecent Private ID or Hub on the recent calls list, ora Private ID or Hub you choose, every time youpress the PTT button.To set your phone to call the most recent Private IDon the recent calls list:1From the main menu, select Settings > 2-WayRadio > One Touch PTT.2Scroll to Last Call.3Press Aunder Select.
45Group CallsTo set your phone to call a Private ID you choose:1From the main menu, select Settings > 2-WayRadio > One Touch PTT > Assigned Number.2To enter the Private ID you want your phone tocall every time you press the PTT button:Enter the number using your keypad. -or-Press Aunder Search. Select Contacts,Recent Calls,orMemo. Select the number youwant to enter.Tip: If you are entering a Talkgroup number,enter # before the number.3Press Aunder Ok.To turn off One Touch PTT:1From the main menu, select Settings > 2-WayRadio > One Touch PTT.2Scroll to Off.3Press Aunder Select.Group CallsNote: This section describes how group callswork on phone’s without AdvanceFeatures. If your have AdvancedFeatures, see “Group Calls, Talkgroups,and Hubs” on page 67 for a a descriptionof how group calls work on your phone.A group call is similar to a Private call, but is madeto all members of a Talkgroup at once. A Talkgroupis a predetermined group of your service provider’scustomers.Before you can make or receive group calls, aTalkgroup must be established. After the Talkgroupis established, you must join the Talkgroup.Joining a TalkgroupYour sales representative or your service providerestablishes Talkgroups for you and assigns eachTalkgroup a Talkgroup number. You can choose aname for each of your Talkgroups when you createentries for them in Contacts.To receive group calls made to a Talkgroup, youmust join the Talkgroup. You can belong to onlyone Talkgroup at a time. When you join a newTalkgroup, you no longer belong to your previousTalkgroup.To join a Talkgroup:1Press #. Then enter the Talkgroup numberusing the keypad. -or-Choose the Talkgroup name from Contacts orthe recent calls list.2Press Aunder Join.
46Additional Calling OptionsMaking Group Calls1Press #. Then enter the Talkgroup numberusing the keypad. -or-Choose the Talkgroup name from Contacts orrecent calls list.2Proceed as if making a Private call.Receiving Group CallsTo answer a group call:Proceed as if answering a Private call. Only oneperson at a time may speak on a group call.The Private ID or name of the person who isspeaking will appear on the display below theTalkgroup number.TurningoffGroupCallsTo control whether you hear group calls to yourTalkgroup:1From the main menu, select Settings > 2-WayRadio > Tkgrp Silent.2Press Aunder Change.3Scroll to On if you don’t want to hear group callsto your Talkgroup. -or-Scroll to Off if you want to hear group calls toyour Talkgroup.4Press Aunder Select.Call TimersCall timers measure the duration of your phonecalls, Private or group calls, and optionally circuitdata use, as well as the number of Kilobytes sentand received by your phone:•LastCall— displays the duration of your mostrecent phone call.• Phone Reset — keeps a running total of yourphone call minutes, until you reset it.• Phone Lifetime — displays the total minutes ofall your phone calls.• Prvt/Grp Reset — keeps a running total of all ofyour Private and group call minutes, until youreset it.• Prvt/Grp Lifetime — displays the total minutesof all your Private and group calls.• Circuit Reset — keeps a running total of all ofyour circuit data use, until you reset it.• Circuit Lifetime — displays the total minutes ofall of your circuit data use.• Kbytes Reset — keeps a running total of thenumber of Kilobytes sent and received by yourphone, until you reset it.To view or reset a timer:1From the main menu, select Call Timers.2Select the feature you want to view or reset.
47Using Your Phone as a Modem3To view a feature without resetting: Press Aunder Done when you are finished viewing.-or-To reset a feature: Press Aunder Reset.PressAunder Yes to confirm.Note: The values displayed by Call Timersshould not be used for billing. Call timersare estimates only.Using Your Phone as a ModemNote: This feature may not be offered by yourservice provider.To use your phone as a modem with a laptop,handheld device, or desktop computer:1Open the connector cover.2With the phone’s display facing up, insert a datacable’s connector into the accessory connector,until you hear a click.3InsertthedataplugintotheCOMportoftheother device.When used as a modem, your phone has thesedata transfer modes:•Circuit data — used for sending and receivingfaxes and for transferring large files•Packet data — used for small file transfers suchas emailTo use these services, you must install the iDENWireless Data Services software (availableseparately). For more information on setting upyour computer and youri325 phone for packet andcircuit data calls, refer to theWireless DataServices User’s Guideor contact your serviceprovider.Note: Please remember to reinsert theconnector cover after a data session.connectorcover
48Additional Calling OptionsMaking TTY CallsNote: This feature may not be offered by yourservice provider.To use your phone to make phone calls using ateletypewriter (TTY) device:1Connect one end of a 2.5mm cable into theaudio jack on your phone. Connect the otherendofthecabletoyourTTYdevice.2Make sure that your phone’s TTY feature is onand select the TTY mode you want to use.3Use your phone to enter phone numbers andmake calls.When you make a TTY call, these icons appear onthe phone’s display:TTY device features such as Turbo-Code,High-Speed, and Interruption are not supported byyour phone. These features must be turned off ordisabled to use your TTY device with your phone.Turning On the TTY FeatureYour phone’s TTY feature must be on if you wantto make TTY calls, set the TTY mode, or changethe TTY baud rate. To make sure the TTY featureis on:From the main menu, select Settings > PhoneCalls > TTY. This field must say On.Choosing a ModeYour phone supports these TTY modes:•TTY— You type and read text on your TTYdevice.•VCO(Voice-Carry-Over) — You speak into yourphone and read text replies on your TTY device.• HCO (Hearing-Carry-Over) — You type text onyour TTY device and listen to voice replies onyour phone speaker.To change mode while not in a call:1From the main menu, select Settings > PhoneCalls > TTY > Type.2Press Aunder Change.3Scroll to the TTY mode you want.4Press Aunder Select.When you make a TTY call, the call begins in theTTY mode you last selected.NPhone call is active.OPhone call is on hold.
49Making TTY CallsTo change mode during a call using your phone:1Press m.2Select In Call Setup > TTY > Type.3Selectthemodeyouwant.To change mode during a call using your TTYdevice, issue one of the following commands:•“VCO please” — to select VCO mode•“HCO please” — to select HCO mode•“HCO off please” — to turn off HCO modeImportant: When you are using HCO, the soundcoming from your phone speaker maybe uncomfortably loud. Use cautionwhen putting the phone to your ear.(For information on setting the volumeof your phone speaker, see “Setting theVolume” on page 90.)Changing the TTY Baud RateBy default, your phone’s TTY baud rate is set to45.45, the baud rate required for TTY calls withinthe U.S. To make calls outside the U.S., set yourTTY baud rate to 50.0.To change the TTY baud rate:1From the main menu, select Settings > PhoneCalls > TTY > Baud.2Press Aunder Change3Scroll to the baud rate for your location.4Press Aunder Select.
50MemoMemoletsyoustoreanumber,makeacalltothatnumber, and save it to Contacts.To create a memo:1From the main menu, select Memo.2Enter the number using your keypad.3Press Aunder Store.Toviewthememolater:1From the main menu, select Memo.To delete the memo:1From the main menu, select Memo.2Press and hold Aunder Delete.3Press Aunder Store.To edit the memo:1From the main menu, select Memo.2Enter the new number.3Press Aunder Store.To make a call to the memo number:1From the main menu, select Memo.2To make a phone call, press s.-or-To make a Private call, press the PTT button.To store the memo number to Contacts:1From the main menu, select Memo.2Press m.3Press Aunder Select.4To store the number as a new entry, select [NewContact].-or-To store the number to an existing entry, selectthe entry.5With the Contacts type field highlighted, scrollleft or right to display the Contacts type you wantto assign to the number.6If you want to add more information to the entry,follow the applicable instructions in “CreatingEntries” on page 34.7Press Aunder Done.
51Ring TonesTo set the ring tone your phone makes when youreceive phone calls, message notifications, or callalerts:1From the main menu, select Ring Tones.2Make sure VibeAll or is SilentAll set to Off.3Scroll through the list of ring tones and select theone you want to assign. Vibrate sets your phoneto vibrate instead of making a sound; Silent setsyour phone to neither vibrate nor make a sound.Tip: Highlighting a ring tone lets you hear it.4Press Aunder Assign.5Scrolltothefeatureyouwanttoassigntheringtone to.6Press Aunder Select.Tip: A checkmark next to a feature means thecurrent ring tone has been assigned to it. Toremove the assignment: Scroll to thefeature. Press Aunder Select.7To assign the ring tone to other features, repeatstep 5 through step 6.8When you are finished, press Aunder Done.Setting Your Phone to VibrateIf your phone includes a vibrate feature, you canset your phone to vibrate when you receive phonecalls, Private calls and group calls, messagesnotifications, or call alerts.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.TurningRingTonesOffYou can set your phone to make no sound whenyou receive phone calls, Private calls and groupcalls, messages notifications, or call alerts.These icons indicate how the ringer is set.These icons may appear at the same time.vThe phone always vibrates instead of makinga sound.RThe phone vibrates instead of making asound for phone calls.MThe phone never vibrates nor makes asound; or, the phone neither vibrates normakes a sound for phone calls.uPrvt/Grp speaker set to off.
52Ring TonesNever Ring1From the main menu, select Ring Tones >SilentAll.2Scroll left or right to set SilentAll to On.Always Vibrate Instead of RingingIf your phone includes a vibrate feature:1From the main menu, select Ring Tones >VibeAll.2Scroll left or right to set VibeAll to On.Tip: Pressing the volume controls to turn downthe volume as far as possible sets VibeAllto On.Do Not Ring for Some FeaturesTo set individual ring options for phone calls,messages notifications, or call alerts:1From the main menu, select Ring Tones.2Make sure VibeAll or SilentAll is set to Off.3Scroll through the list of ring tones to Silent.-or-If your phone includes the vibrate feature, scrollthrough the list of ring tones to Vibrate.4Press Aunder Assign.5Scroll to the feature you want to set to make nosound.6Press Aunder Select.7To assign Vibrate or Silent to another feature,repeat step 5 through step 6.8When you are finished, press Aunder Done.Note: To set ring options for Private calls andgroup calls, see “Setting Your Phone toNot Ring” on page 90.Ring and VibrateTo set your phone to ring and vibrate when youreceive phone calls or call alerts:1From the main menu, select Ring Tones.2Make sure VibeAll is set to Off.3Scroll through the list of ring tones and select theone you want to assign.4Press m.5Select Assign w/Vibe.6Selectthefeatureyouwanttosettoringandvibrate.7When you are finished, press Aunder Done.This icon Sappears on the display.
53Assigning Ring Tones to ContactsAssigning Ring Tones toContactsYou can set the ring tone your phone makes whenyou receive phone calls or call alerts fromsomeone you have stored in Contacts.1From the main menu, select Ring Tones.2Make sure VibeAll or SilentAll is set to Off.3Scroll through the list of ring tones to the oneyou want to assign. Highlighting a ring tone letsyou hear it.4Press Aunder Assign.5Select AContact.6Scroll to the Contacts entry you want to assigntheringtoneto.7Press Aunder Select.Viewing Ring ToneAssignments1From the main menu, select Ring Tones.2Make sure VibeAll or SilentAll is set to Off.3Highlight any ring tone.4Press m.5Select Overview.6Scroll to view ring tones assigned to featuresand Contact entries.Downloading More RingTonesNote: This feature may not be offered by yourservice provider.If you want to use other ring tones, you candownload them into your phone for a fee. Go towww.motorola.com/idenupdate for a selection ofcustom ring tones and downloading instructions.Note: Ring tones may be downloaded onlyonce. If you delete a ring tone from yourphone, you must purchase it to downloadit again.Managing MemoryTo view the amount of memory available forcustom ring tones:1From the main menu, select Ring Tones.2Make sure VibeAll or SilentAll is set to Off.3Highlight any ring tone.4Press m.5Select Memory Usage.Deleting custom ring tones frees memory.
54Ring TonesNote: Ring tones are stored in your phone usingthe same memory space used to storevoice records. Deleting voice recordsfrees memory space for ring tones.Deleting Custom Ring TonesTo delete a custom ring tone:1From the main menu, select Ring Tones.2Make sure VibeAll or SilentAll is set to Off.3Scroll to the ring tone you want to delete.4Press m.5Select Delete.6Press Aunder Yes to confirm.
55Entering TextYou can enter text into your phone using thetraditional method of pressing a key several timesfor each character, or by pressing a key once foreach letter while words likely to be the one youwant are chosen from a database. You can alsoenter symbols and numbers into a text field.In screens that require you to enter text, you seethe following icons near the top right corner. Theseicons tell you which text input mode you are using:When you access a screen that requires you toenter text, you start in Alpha mode.To choose a text input mode:1At a screen that requires you to enter text, pressm.2A checkmark appears next to the current textinput mode. Scroll to the text input mode youwant to use.3Press Aunder Select.Using Alpha Mode•Press any key on the keypad to enter the letters,numbers, and symbols on that key. For example,to enter the letter Y, press 9three times.•Type a letter then scroll up to make that letteruppercase, or type a letter then scroll down tomake that letter lowercase.•See “Special Function Keys” on page 56 formore information on adding spaces,capitalization, and punctuation.Using Word ModeIn Word mode, T9 Text Input analyzes the letterson the keypad button you press and arranges themto create words. As you type, T9 Text Inputmatches your keystrokes to words in its databaseand displays the most commonly used matchingword. You can add you own words to thisdatabase.Entering a Word1Select Word as your text input mode.lAlpha — Press a key several times for eachcharacter.jWord — Press a key once for each letterwhile words likely to be the one you want arechosen from a database.iSymbols — Enter punctuation and othersymbols.kNumeric — Enter numbers.
56Entering Text2Type a word by pressing one key for each letter.For example, to type “test” press 8378.The displayed word may change as you type it.Do not try to correct the word as you go. Type tothe end of the word before editing.3If the word that appears is not the desired word,press 0to change the word on the display tothe next most likely word in the database.Repeat until the desired word appears.If the desired word does not appear, you can add itto the database.Adding Words to the Database1Select Alpha as your text input mode.2Type the word using Alpha mode.3Select Word as your text input mode.4Press #.ThewordyoutypedinAlphatextentrymodeisnow in the database.Note: You cannot store alphanumericcombinations, such as Y2K.Choosing a LanguageTo change the language of the database:1At a screen that requires you to enter text, pressm.2Select Languages.3Scroll to the language you want for yourdatabase.4Press Aunder Select.Special Function KeysSome of the phone’s keys assume differentfunctions while in Alpha or Word mode.SpacesPress #for a space.CapitalizationWhen you press and hold #,itactsasa3-waytoggle. Press and hold #to make the next lettertyped uppercase (shift), to make all subsequentletters typed uppercase (caps lock), or to go backto lowercase letters.
57Using Numeric ModeThese icons appear in the top row of your display:When neither of these icons appear, letters typedare lowercase.Note: Your phone automatically makes the firstletter of a sentence uppercase.PunctuationPress 1or 0to insert punctuation. Continue topress the key to view the list of symbols availablethrough that key. Pause to select the symbol youwant.Note: Additional punctuation symbols areavailable in Symbols mode.Using Numeric Mode1Select Numeric as your text input mode.2Press the number buttons on your keypad toenter numbers.Using Symbols Mode1Select Symbols as your text input mode.A row of symbols appears along the bottom ofyour phone’s display. Scroll right to view thecomplete row.2Scroll left or right to choose the symbol you wantto enter.3Press Aunder Select.mShift is on.nCaps lock is on.
58MessagesYou can receive the following types of messageson your phone:•Voice mail messages•Short Message Service (SMS) text messages•Depending on your service provider, you mayhave the option to receive fax mail and Netalerts.You have 2 ways to access the messages youreceive:•Respond to the message notification thatappears when the message is received.•Dismiss the message notification and accessthe message later through the message center.You can listen to or view these messages, deletethem, or continue to store them in the messagecenter.Message NotificationsWhen you receive a message, your phone notifiesyouwithtextonthedisplayandanotificationtoneor vibration. You can access the message ordismiss the notification.If you dismiss the notification, the message is notdeleted. It can be accessed through the messagecenter.If you are not on a phone call when you receive amessage, your phone sounds a notification toneevery 30 seconds until you access the message,dismiss the notification, or the alert time-outexpires.Setting Notification OptionsTo control whether your phone sounds messagenotification tones while you are on phone calls:1From the main menu, select Settings > PhoneCalls > Notifications.2Choose the option you want:• Receive All — Tones sound during calls forall types of messages.•MsgMailOnly— Tones sound during callsfor SMS messages; tones for all other typesof messages are held until you end calls.• Delay All — Tones for all types of messagesare held until you end calls.3Press Aunder Select.Tip: To set notification options during a call:Press m. Select In Call Setup >Notifications.
59Message CenterMessage CenterThe message center manages your messages.All your messages are stored in the messagecenter. The message center shows how manymessages you have of each type.To access your messages through the messagecenter:1From the main menu, select Messages.2Scrolltothetypeofmessageyouwanttoaccess.3Press Aunder the display option on the left.
60Voice Mail MessagesNote: To receive voice mail messages, you mustfirst set up a voice mail account with yourservice provider.Receiving a MessageWhen you receive a voice mail message, NewVoice Mail Message appears on the display.To call your service provider’s voice mail systemand listen to the message:Press Aunder Call.To dismiss the message notification:Press Aunder Back.Thisiconyappearson the display, reminding you that you have anew message.Accessing Voice Mail fromthe Message Center1From the main menu, select Messages > VoiceMail.2Press Aunder Call to call your serviceprovider’s voice mail system.Sending Unanswered Calls toVoice MailTosendaphonecalltovoicemailinsteadofanswering it:Press e.-or-Press Aunder No.If the caller leaves a message, this icon yappears on the display, reminding you that youhave a new message.
61MOSMS MessagesNote: This feature may not be offered by yourservice provider.If your service provider offers MOSMS, your phonesends SMS messages using MOSMS and receivesSMS messages from other phones that are usingMOSMS.Setting UpBefore you begin using MOSMS, you may need toset up your signature, service center number, andexpiration information:1From the main menu, select Messages.2Scroll to Text Inbox.3Press m.4Select Text Msg Setup.5With the Signature field highlighted, press Aunder Change.Enter your signature. It may be up to 11characters long. See “Entering Text” on page55. When you are finished, press Aunder Ok.6With the Srvc Cntr No field highlighted, pressAunder Change.Enter the phone number of your service center.If you do not know this number, contact yourservice provider.When you are finished, press Aunder Ok.7With the Expire After field highlighted, press Aunder Change.This is the amount of time messages you sendare saved if they cannot be delivered. After thisperiod, they are discarded.Scroll or press Aunder Qto change field.When you are finished, press Aunder Done.8Press Aunder Back to save the informationyou entered.Receiving a MessageWhen you receive a text message, New TextMessage appears on the display.To view the message:1Press Aunder Read.2If the message fills more than one screen, scrollto read it.3To keep the message, scroll to the end of themessage and press Aunder Save.-or-
62MOSMS MessagesTo delete the message, scroll to the end of themessage and press Aunder Delete.To dismiss the message notification:Press Aunder Exit.Thisiconwappears onthe display, reminding you that you have a newmessage.If your phone is powered off when you receive atext message, your phone notifies you the nexttime you power it on. If you are out of yourcoverage area, your phone alerts you when youreturn to your coverage area.Tip: While reading a text and numeric messagethat contains a phone number, you canpress sto call that number.Reading from the MessageCenter1From the main menu, select Message > TextInbox.2Scroll to the message you want to read.3Press Aunder Read.4If the message fills more than one screen, scrollto read it.5To keep the message, press Aunder Save.-or-To delete the message, scroll to the end of themessage and press Aunder Delete.Tip: To see more choices, including replying tothe message, press m.Creating and SendingMessages1From the main menu, select Messages > TextInbox>[CreateMsg].-or-From the main menu, select Messages > TextOutbox > [Create Msg].2Press Aunder Create.3To address the message:Use the keypad to enter the phone number ofthe person you want to send the message to.-or-Press Aunder Browse.SelectContacts,Recent Calls,orMemo. Enter the number fromContacts, the recent calls list, or Memo, as youwouldwhenmakingacall.When you are finished, press Aunder Ok.4Enter the text of the message. See “EnteringText”onpage55.-or-To use a quick note: Press Aunder Browse.Scroll to the quick note you want. Press A
63Creating and Sending Messagesunder Select. For more information on quicknotes, see “Using Quick Notes” on page 64.If you want to add your signature: Press m.Select Add Signature.When you are finished, press Aunder Ok.5If you want to send the message, press Aunder Yes.-or-If you want to request confirmation of delivery,specify the type of message you want to send,save the message as a draft, or delete themessage without sending it, press Aunder No.6If you want to request confirmation of delivery:With the Report field highlighted, press Aunder Change. Select Yes.7Ifyouwanttospecifythetypeofmessageyouwant to send:With the Send As field highlighted, press Aunder Change. Scroll to the message type youwant. Press Aunder Select.8To send the message: Press s.PressAunderYes.-or-To save the message as a draft without sendingit: Press m.ScrolltoSave As Draft.PressAunder Select.-or-To delete the message without sending it: Pressm.ScrolltoDelete.PressAunder Select.Tip: In some fields, you can select an option byscrolling left or right instead of pressing Aunder Change.Beginning Messages From the RecentCalls List1From the recent calls list, scroll to the name youwant to send a message to.2If the entry has more than one phone numberstored, view the phone number you want to sendthe message to.3Press m.4Select Compose SMS.Themessageisautomatically addressed to the phone numberyou chose.5Follow step 4 through step 8 of “Creating andSending Messages” on page 62.Beginning Messages From the IdleScreen1Using the keypad, enter the number you want tosendamessageto.2Press m.
64MOSMS Messages3Select Compose SMS. The message isautomatically addressed to the phone numberyou chose.4Follow step 4 through step 8 of “Creating andSending Messages” on page 62.Using Quick NotesQuick notes are short, pre-written text messagesthat you can create, edit, and send. You can storeup to 20 quick notes. A quick note may be up to 30characters long.To create a quick note:1From the main menu, select Messages > QuickNotes > [New Quick Note].2Press Aunder Create.Enter text. See “Entering Text” on page 55. -or-To choose from pre-installed notes: Press Aunder Browse. Scroll to the note you want.Press Aunder Select.3Press Aunder Store.Tip: For more options, including sending thequick note, press m.Using DraftsWhen you save a message as a draft, it is saved inthedraftsfolder.Youmusthaveadraftsavedtohave a drafts folder.To edit a draft:1From the main menu, select Messages > DraftsFolder.2Press Aunder Change.3To edit the fields you want to change, followstep3throughstep8in“CreatingandSendingMessages” on page 62.If you have a draft saved, you can create moredrafts in the drafts folder:1From the main menu, select Messages > DraftsFolder > [Create Msg].2Press Aunder Create.3Followstep3throughstep7in“CreatingandSending Messages” on page 62.4Scroll to Save As Draft.Using the OutboxMessagesyouhavesentarestoredintheoutbox.
65Creating and Sending MessagesThese icons appear next to messages in theoutbox:Resending MessagesTo resend a message:1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to resend.3Press m.4Select Re-send.5Press Aunder Yes to confirm.Deleting Sent MessagesTo delete a sent message:1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to delete.3Press m.4Select Delete.5Press Aunder Yes to confirm.To delete all unlocked sent messages:1From the main menu, select Messages > TextOutbox.2Press m.3Select Delete All.4Press Aunder Yes to confirm.Locking Sent MessagesWhen you lock a message, it cannot be deleteduntil you unlock it.1From the main menu, select Messages > TextOutbox.2Scroll to the message you want to lock orunlock.3Press m.4Scroll to Lock to lock the message. -or-5Sent and confirmed.9Send attempted.0Forwarded.4Received by addressee.6Not received by addressee.8Send failed.7Re-sent.RLocked.
66MOSMS MessagesScroll to Unlock to unlock the message.5Press Aunder Select.Managing MemoryYour text inbox, outbox, and drafts folder have aset amount of memory available for storingmessages.The text inbox holds 20 messages. If the text inboxis full, you cannot receive messages until youdelete some.The outbox and drafts folder share memory space.Together they can hold 30 messages. If the outboxand drafts folder memory is full, you cannot sendmessages or save drafts until you delete some.To view the amount of memory available in yourtext inbox:1From the main menu, select Messages > TextInbox.2Press m.3Select Memory Meter.To view the amount of memory available in youroutbox and drafts folder:1From the main menu, select Messages > TextOutbox.2Press m.3Select Memory Meter.
67Advanced FeaturesNote: These features may not be offered byyour service provider.Group Calls, Talkgroups, andHubsA group call is similar to a Private call, but is madeto all members of a Talkgroup at once. A Talkgroupis a predetermined group of your service provider’scustomers.A Hub consists of 1 to 4 Talkgroups. You can makeand receive calls on one of these Talkgroups,called the primary Talkgroup. You can set yourphone to receive calls, but not make calls, to theother Talkgroups.YoumustjoinaTalkgrouptomakeorreceivecallson that Talkgroup. On youri325 phone, you join aTalkgroup by joining the Hub it belongs to.On youri325 phone, all group calls you make areHub calls. Group calls you receive are Hub calls orTalkgroup calls to Talkgroups in the Hub you havejoined.Your sales representative or your service providerestablishes Talkgroups and Hubs for you. You canchoose a name for each when you create entriesfor them in Contacts.Joining a HubTo make and receive group calls, you must join aHub.WhenyoujoinaHub,youcanmakeorreceivegroup calls only with Talkgroups in that Hub. YoucanonlybelongtooneHubattime.To join a Hub:1Press #. Enter the Hub number using thekeypad. -or-Scroll to the Hub name in Contacts or recentcalls list.2Press Aunder Join.Talkgroups Not in HubsIf you have a Talkgroup saved to Contacts that isnot in a Hub, you cannot join that Talkgroup fromContacts or the recent calls list unless you create aHub for it in Contacts.To create a Hub for a Talkgroup:1Begin creating a new Contacts entry. See“Creating Entries” on page 34.
68Advanced Features2Assign the Hub Contacts type to the entry.3Assign the Talkgroup number as the number ofthe Hub.This creates a Hub with the same number as theTalkgroup it contains. You cannot add any moreTalkgroups to this Hub.You can also join a Talkgroup that is not in a Hubby pressing #and then entering the Talkgroupnumber using the keypad. Your phone treats thisas if you had joined a Hub containing only thatTalkgroup.Viewing Hub DetailsWhile you belong to a Hub, you can see whichTalkgroups are in it.1From the recent calls list, scroll to the Hub.2Press m.3Select Details.The primary Talkgroup is shown first, after the Hubnumber.Tip: You can also view this information while in aHub call: Press m. Select Details.Making Group CallsYou make calls using the primary Talkgroup in aHub.1Press #. Enter the Hub number using thekeypad. -or-Scroll to the Hub name in Contacts or recentcalls list.2Proceed as if making a Private call.Receiving Group CallsTo answer a group call:Proceed as if answering a Private call. Only onepersonatatimemayspeakonagroupcall.When you receive a group call, the followingappears on the screen:•The name of the Hub•The name or number of the primary Talkgroup inthe Hub•The Private number of the person speakingYou can set your phone to receive group calls fromall the Talkgroups in a Hub or only from the primaryTalkgroup. See “Setting Talkgroup Scan” on page69.
69Emergency GroupCallsSetting Talkgroup ScanTo set your phone to receive group calls from alltheTalkgroupsinaHub:1From the main menu, select Settings > 2-WayRadio > Scan.2Press Aunder Change.3Scroll to On.4Press Aunder Select.To set your phone to receive group calls only fromtheprimaryTalkgroupinaHub:Scroll to Off in step 3.Tip: You can also set this option from Contacts,from the recent calls list, or after you beginentering a number using the keypad: Pressm. Select Call Setup > Scan.TurningoffGroupCallsTo control whether you hear group calls:1From the main menu, select Settings > 2-WayRadio > Tkgrp Silent.2Press Aunder Change.3Scroll to On if you don’t want to hear group calls.-or-Scroll to Off if you want to hear group calls.Note: Setting Tkgrp Silent to On prevents youfrom hearing Emergency Group calls.Emergency Group CallsAn Emergency Group call is a Hub call that takespriority over all other phone activities in the phonemaking the call and sounds a special emergencytone in the phones receiving the call.WhenyoumakeanEmergencyGroupcall,agroupcallismadeusingadesignatedemergencyHuborthe Hub you currently belong to.A designated emergency Hub must be created foryou by your service provider and is stored on yourSIM card.If no designated emergency Hub has been createdfor you, Emergency Group calls you make aremade using the Hub you currently belong to. If nodesignated emergency Hub has been created foryouandyouhavenotjoinedaHub,youcannotmake Emergency Group calls.Making an Emergency Group CallImportant: Making an Emergency Group call endsall other activity on your phone,including 911 emergency calls.Unlike other group calls, pressing the PTT buttondoes not start an Emergency Group call. PressingTstarts the call. Pressing the PTT button lets youbegin talking.
70Advanced FeaturesTo make an Emergency Group call:1Press and hold Tfor 3 seconds to start theEmergency Group call.2Press and hold the PTT button on the side ofyour phone to talk. Begin talking after yourphoneemitsachirpingsound.3Release the PTT button to listen.ToendanEmergencyGroupcall:Press and hold Tfor 3 seconds.An Emergency Group call automatically ends ifthere is no activity for 30 seconds.Emergency Group calls you make do not appear inthe recent calls list.ReceivinganEmergencyGroupCallWhen receive an Emergency Group call, yourphone sounds a special emergency tone, unlessyour phone is set to make no sounds.To answer an Emergency Group call:Proceed as if answering a Private call.Emergency Group calls you receive do not appearin the recent calls list.Isolated OperationIsolated Operation lets you continue to make andreceive group calls on the Hub you last used,within a limited coverage area, even if you losenetwork coverage.When you lose network coverage during a phonecall, Private call, group call, or data transfer, thecall or data transfer ends. But you can make andreceivenewgroupcallsontheHubyoulastused.If the One Touch PTT settings on your phonewould prevent you from making group calls on theHub you last used, these setting are overriddenwhile your phone is in Isolated Operation.Important: You cannot make Emergency Groupcalls in Isolated Operation, even if theHub you last used is the designatedemergency Hub. You must havenetwork coverage to make EmergencyGroup calls.If the designated emergency Hub is the Hub youlast used when you lost network coverage, yourphone treats the Hub you used before thedesignated emergency Hub as the Hub you lastused.
71Call Alert Status MessagesCall Alert Status MessagesYou can send call alerts that include text messagesup to 10 characters long. These messages arestored on your SIM card when your receive yourphone. There are 10 you can choose from.If the phone you send the call alert to has thiscapability, the text message appears on that phonewhen the call alert is received. If the phone yousend the call alert to does not this capability, thecall alert appears without the text message.Sending a Call Alert Status Message1Proceed as you would when sending any callalert.2When the Ready to Alert screen appears,choose the text message you want to send:Scroll left or right to display the message youwant to send. -or-Press Aunder Select to view all messages andselect the one you want to send. -or-Press the number on you key pad associatedwith the message you want to send. Press 1 andthen 0 to choose message 10.3Press the PTT button until Alert Successfulappears on the display.Receiving a Call Alert Status MessageWhen you receive a call alert that includes a textmessage, the text message appears as the part ofofthecallalertinformationwhenyoureceivethecall alert and in the recent calls list.
72Java ApplicationsYour phone arrives with Java applications loadedand ready to install. You can download and installmore Java applications.Note: Using Java applications may cause yourphone to use up more battery power thanother uses of your phone.Installing Applications1From the main menu, select Java Apps.2Scroll to the application or suite of applicationsyou want to install.3Press Aunder Install.Installation messages appear as the applicationinstalls.4IfyouwanttocreateashortcuttotheJavaapplication on the main menu: Press AunderNext.PressAunder Yes.PressAunder Add.5Press Aunder Done.Running ApplicationsTo run an application that has a shortcut on themain menu:1From the main menu, select the application orsuite of applications you want to run.2Ifyouhaveselectedasuiteofapplications,selecttheapplicationyouwanttorun.To run an application that does not have a shortcuton the main menu:1From the main menu, select Java Apps.2Scroll to the application or suite of applicationsyou want to run and press Aunder Run.3Ifyouhaveselectedasuiteofapplications,scroll to the application you want to run andpress Aunder Run.Tip: If you don’t hear the sounds associated withthe Java application, select Settings >Volume and check the volumes of JavaSpeaker and Java Earpiece.Suspending ApplicationsWhen you suspend an application, it does not stoprunning. It goes to the background so that you canrun another application in the foreground.To suspend an application:Press e.
73Resuming ApplicationsTo view your suspended applications:From the Java menu, scroll to SuspendedApps and press Aunder Open.You can have up to 3 applications running at onetime — 1 running in the foreground and 2 in thebackground.Resuming ApplicationsYou can resume a suspended application at anytime. This brings it to the foreground.1From the Java menu, scroll to SuspendedApps and press Aunder Open.2Scroll to the application you want to resume andpress Aunder Open.Ending ApplicationsToendanapplication:1From the main menu, select Java Apps.2If the application you want to end is part of asuite of applications, select the suite.3Scroll to the application you want to end.4Press m.5Select End.Tip: You can also end applications from theSuspended Apps screen.To end all applications:1From the main menu, select Java Apps.2Scroll to Suspended Apps.3Press m.4Select End All.5Press Aunder Yes.6If you want to end all applications without lettingthem exit, press Aunder EndNow.Downloading ApplicationsIf you want to run more Java applications, you candownload them into your phone.Go to www.motorola.com/idenupdate for aselection of Java applications and downloadinginstructions.Deleting ApplicationsTo delete an application:1From the main menu, select Java Apps.2Scroll to the application you want to delete.3Press m.4Select Deinstall.5Press Aunder Yes to confirm.
74Java Applications6When your phone has finished deleting theapplication, press Aunder Done.To delete all Java applications:1From the main menu, select Java Apps.2Scroll to Java System.3Press m.4Select Delete All.5Press Aunder Yes to confirm.Managing MemoryTo view the amount of memory available for Javaapplications:1From the main menu, select Java Apps > JavaSystem.2Press Aunder Next.3To see more memory information, press Aunder Next again.Deleting Java applications frees memory.Note: Java application data is stored in yourphone using the same memory used tostore voice records, and ring tones.Deleting some of these other items freesmemory for Java applications.Shortcuts on the Main MenuWhen you install an application, you can create ashortcut to the application on the main menu.Tocreateashortcuttoanapplicationthatisalready installed:1From the main menu, select Settings >Personalize > Menu Options > Add/RemoveApps.-or-From the main menu: Press m. Select MainMenu Setup > Add/Remove Apps.2Scroll to view the list of Java applications. Anyapplication that has a shortcut on the main menuhas a checkmark next to it.3Scroll to the application you want to create ashortcut for.4Press Aunder Add.5Press Aunder Done.Toremoveashortcut:1From the main menu, select Settings >Personalize > Menu Options > Add/RemoveApps.-or-From the main menu: Press m. Select MainMenu Setup > Add/Remove Apps.
75Java Applications and GPS Enabled2Scroll to view the list of Java applications. Anyapplication that has a shortcut on the main menuhasacheckmarknexttoit.3Scroll to the application you want to remove theshortcut for.4Press Aunder Remve.5Press Aunder Done.Java Applications and GPSEnabledSome Java applications can make use of yourphone’s GPS feature to determine the approximategeographical location of your phone. (See “GPSEnabled” on page 78 for more information on theGPS feature.) However, for privacy reasons, youmay not always want Java applications to accessthe location of your phone. Your phone protectsyour privacy by giving you the option to block all orsome Java applications from accessing thelocation of your phone.Setting Privacy for All JavaApplicationsThese options control the privacy of all Javaapplications on your phone:• Restricted — No Java or similar softwareapplications may access the location of yourphone. However, location information may stillbe available to the phone’s owner, fleetmanager, or account administrator.• Unrestricted — All Java applications mayaccess the location of your phone, withoutnotifying you.•ByPermission— When a Java applicationattempts to access the location of your phone,you are prompted to give permission. However,location information may still be available to thephone’s owner, fleet manager, or accountadministrator.See “Setting Privacy Options” on page 83 forinformation on choosing these options.Granting or Denying PermissionIf you choose By Permission, you must grant ordeny each Java application access to the locationof your phone when the application requestsaccess for the first time. You may be required togrant or deny subsequent requests from the sameapplication, depending on the privacy setting youchoose for the individual Java application (see“Setting Privacy for Each Java Application” onpage 76).
76Java ApplicationsWhen a Java application requests access to thelocation of your phone, a screen appears informingyou.To deny this request:1Press Aunder Deny. The application does notaccess the location of your phone.2Select the denying option you want:• Always — If the application requests accessto the location of your phone again, therequest is denied without notifying you.• For this session — If the applicationrequests access to the location of your phoneagain before you power off your phone, therequest is denied without notifying you.•OnlyOnce— If the application requestsaccess to the location of your phone again,you are prompted to grant or denypermission.To grant this request:1Press Aunder Grant. The application accessesyour phone’s location.2Select the granting option you want:• Always — If the application requests accessto the location of your phone again, therequest is granted without notifying you.• For this session — If the applicationrequests access to the location of your phoneagain before you power off your phone, therequest is granted without notifying you.•OnlyOnce— If the application requestsaccess to the location of your phone again,you are prompted to grant or denypermission.Setting Privacy for Each JavaApplicationAfter a given Java application requests access tothe location of your phone for the first time, youhave the opportunity to set the GPS privacy optionfor that Java application.1From the main menu, select Java Apps.2Scroll to the application or suite of applicationsyouwanttosettheprivacyoptionfor.If the application has requested access to thelocation of your phone,Sappears when youhighlight the application.3Press m.4Select Privacy Settings.5Scroll to Location and press Aunder Change.6Select the privacy option you want for thisapplication:
77Java Applications and GPS Enabled• Always — The application always haspermission to access the location of yourphone, without notifying you.•Ask— When the application requests accessto the location of your phone, you areprompted to grant or deny permission (see“Granting or Denying Permission” on page75).• Never — When the application requestsaccess to the location of your phone, therequest is denied without notifying you.
78GPS EnabledYour phone’s GPS Enabled feature usesinformation from Global Positioning System (GPS)satellites orbiting the Earth to determine theapproximate geographical location of your phone,expressed as latitude and longitude. Theavailability and accuracy of this locationinformation (and the amount of time that it takes tocalculate it) will vary depending on the environmentin which you are using the GPS feature. Forexample, GPS location fixes are often difficult toobtain indoors, in covered locations, between highbuildings, or in other situations where you have notestablished a clear broad view of the sky. SEE:“IMPORTANT: Things to Keep in Mind”.When you make a 911 emergency call, the GPSfeature of your phone can help emergencypersonnel locate you if your phone has adequateaccess to GPS satellite signals and youremergency response center is equipped to processsuch information.You can also use the GPS feature to view yourapproximate location. Location informationappears on the phone’s display.If your phone is connected to a laptop computer orsimilar device, software running on that device canrequest your location. To protect your privacy, youcan control whether these requests are granted.IMPORTANT: Things to Keepin MindIf you are using the GPS feature of your phonewhile driving, please give full attention to drivingand to the road.Where adequate signals from multiple satellitesare not available (usually because your GPSantenna cannot establish a view of a wide area ofopen sky), the GPS feature of your phone WILLNOT WORK. Such situations include but arenot limited to:• In underground locations• Inside of buildings, trains, or other coveredvehicles• Under any other metal or concrete roof orstructure• Between tall buildings or under densetree-cover• Near a powerful radio or television tower• When your GPS antenna is covered (forexample, by your hand or other object) orfacing the ground• In temperature extremes outside theoperating limits of your phone
79Making an Emergency CallWalking or driving very slowly may alsosubstantially reduce GPS performance.Even where location information can becalculated in such situations, it may take muchlonger to do so, and your location estimate maynot be as accurate. Therefore, in any 911 call,always report the location to the emergencyresponse center if you can and if you cannot,remain on your phone for as long as theemergency response center instructs you.Even where adequate signals from multiplesatellites are available, your GPS feature willonly provide an approximate location, oftenwithin 150 feet (45 meters) but sometimesmuch further from your actual location. Adviceon how to improve GPS performance isprovided in “Enhancing GPS Performance” onpage 81.While the GPS feature of your phone can be avaluable navigational aid, it does not replace theneed for careful navigating and good judgment.Never rely solely on one device for navigation.Remember that the accuracy of the locationinformation and the time needed to obtain it willvary depending on circumstances, particularly theability to receive signals from adequate numbers ofsatellites.On emergency calls, your phone uses assistanceinformation from the phone network to improve thespeed and accuracy of your phone’s locationcalculation: if such assistance informationbecomes unavailable, it may reduce the speed andaccuracy of the location calculation.The satellites used by the GPS feature of yourphone are controlled by the U.S. government andare subject to changes implemented in accordancewith the Department of Defense GPS user policyand the Federal Radionavigation Plan. Thesechanges may affect the performance of the GPSfeature of your phone.Making an Emergency CallDial 911 to be connected to an emergencyresponse center. If you are on an active call, youmust end it before calling 911.When you make an emergency 911 call, the GPSfeature of your phone begins to seek information tocalculate your approximate location. It will takethe GPS feature of your phone some time todetermine your approximate location. Evenwhere your phone has good access to sufficientGPS satellite signals and network assist data, itmay take 30 seconds or more to determine theapproximate location. This time will increase where
80GPS Enabledthere is reduced access to satellite signals. Whenyour approximate location is determined, it is madeavailable to the appropriate emergency responsecenter.In some cases, your local 911 emergencyresponse center may not be equipped toreceive GPS location information. For thisreason, and because the GPS location informationreported is only approximate or may not beavailable in your location (see “IMPORTANT:Things to Keep in Mind” on page 78), alwaysreport your location to the 911 operator youspeak to when making an emergency call, if able,just as you would when using a phone without GPScapabilities.Note: If you are concerned about whether yourlocal 911 emergency response center isequipped to receive GPS locationinformation, contact your local authorities.In general, if your phone has access to signalsfrom more GPS satellites, your location will bedetermined faster and more accurately than if yourphone has access to signals from fewer GPSsatellites.If your phone does not have adequate access toGPS satellites signals, the location of the nearestcell tower in contact with your phone isautomatically made available to the emergencyresponse center, if the center has the capability toreceive such information.See “Enhancing GPS Performance” on page 81for information on how to help your phonedetermine your location.Viewing Your ApproximateLocation1From the main menu, select GPS > Position.2Scroll to view the entire screen.This displays the following information about thelast time your location was calculated:•The time (as Greenwich Mean Time) and datethat the location was last calculated.•The approximate location, expressed as latitudeand longitude.•The estimated accuracy of the calculatedlocation. This estimate of accuracy is only a veryrough estimate and may vary substantially fromthe actual accuracy of the approximate locationinformation reported.
81Enhancing GPS Performance•The number of satellites used to calculate thelocation. In general, more satellites make forbetter accuracy.To calculate your location again:Press Aunder Rfrsh.It may take your phone several minutes tocomplete the process of determining your location.During this time, a message usually appears onyour phone’s display saying your phone isscanning for satellites. For tips on getting the bestlocation calculation, see “Enhancing GPSPerformance”.The Position screen displays the updatedinformation.To cancel a location calculation before it iscompleted:Press Aunder Cancel to return to the Positionscreen. -or-Press eto return to the idle screen.Each time approximate location of your phone iscalculated, the latest location information is storedin your phone and remains there even when yourphone is powered off. You will see this informationthenexttimeyouviewthePosition screen.If you received a phone call or alert whileattempting to determine your location, the Positionscreen will disappear, but your phone will continueattempting to determine its location. If it issuccessful, the new location information will bedisplayed the next time you view the Positionscreen.Enhancing GPS PerformanceSometimes the GPS feature of your phone may beunable to complete a location calculationsuccessfully. If this happens when you are makingan emergency call, the location of the nearest celltower in contact with your phone is made availableto the appropriate emergency response center ifthe center has the capability to receive suchinformation. If this happens when you are trying toview your location on the phone’s display, you willsee a message indicating that your phone cannotaccess satellites.
82GPS EnabledTo improve accuracy and increase your chances ofa successful calculation, do the following whileyour phone is determining your approximatelocation:•Stay in the open. The GPS feature works bestwhere there is nothing between your phone anda large amount of open sky. If possible, gooutside, away from tall buildings and foliage.While performance in a building is improved bymoving closer to windows, glass with certain sunshielding films may block satellite signals.•Hold your phone to enhance reception. Signalsfrom GPS satellites are transmitted to your GPSantenna, which is inside the back of your phone,opposite the earpiece, above the label with yourservice provider’s name on it. Hold your phoneaway from your body, giving the antenna clearaccess to satellite signals. Do not cover theantenna area with your fingers or anything else.•Stand still. If possible, stand still until your phoneis finished determining your location. Movingyour phone at a walking pace while your phoneis calculating your approximate location maysubstantially decrease GPS performance.•In a car. When using the GPS Enabled feature ina car, position your phone so that the GPSantenna has good access to GPS signalsthrough the car’s windows. Typically, the GPSantenna has best access to GPS signals in a carwhen placed near a window.Note: Although moving your phone at a walkingpace decreases GPS performance,moving it at the speed of a moving cardoes not.GPS antenna area
83Updating Satellite Almanac Data•Stay in network coverage. Depending on whoyour service provider is, the network will provideyour phone with information that helpsdetermine your location more quickly andaccurately.Updating Satellite AlmanacDataAnother way to keep the GPS feature of yourphone working well is to keep your satellitealmanac data up to date.The United States government maintains analmanac of data about where GPS satellites are asthey orbit the Earth. This information is available toyour phone. Keeping your satellite almanac up todate helps your phone determine your locationmore quickly.The almanac contains information about thelocation of satellites, their operational status, andother satellite information. Keeping this informationupdated enhances the performance of your GPSfeature. In most cases, your phone will be able toget a fix in strong satellite signal conditions withoutdated almanac data, but it may take longer.Note: When you make an emergency call, yourphone does not rely upon the almanac todetermine your location.If your satellite almanac data is out of date, yourphone may prompt you to update it. Follow theinstructions that appear on the phone’s display.Youmaybeaskedtogotoawebsiteorcallacustomer care number.Setting Privacy OptionsYour phone’s GPS privacy options control whethersoftware applications may view the location of yourphone.You may set your phone to one of theseGPS privacy options:• Restricted — No software applications mayview the location of your phone. However,location information may still be available to thephone’s owner, fleet manager, or accountadministrator.• Unrestricted — All applications may view thelocation of your phone, without notifying you.•ByPermission— When an applicationattempts to view the location of your phone, youwill be prompted to give permission. However,location information may still be available to thephone’s owner, fleet manager, or accountadministrator.Note: Privacy options do not apply to thetransmission of location informationduring emergency 911 calls.
84GPS EnabledTo set your GPS privacy options:1From the main menu, select GPS > Privacy.2If your GPS PIN security feature is enabled,enter your GPS PIN. (See “Setting the GPS PINSecurity Feature” for more information.)3Scroll to the privacy setting you want.4Press Aunder Select.Setting the GPS PIN Security FeatureTo prevent your GPS privacy settings from beingaltered without your knowledge, your GPS privacyoptioncanbeprotectedbyaPIN.When you receive your phone, the GPS securityfeatureisturnedoff,soyoudonothavetoenteraGPS PIN to access your GPS privacy options. Ifyou turn this feature on, you will be required toenter a GPS PIN to access your GPS privacyoptions.To turn the GPS Enabled security feature on or off:1From the main menu, select Settings >Security > GPS PIN.2Scroll to On or Off.3Press Aunder Select.4Enter the current GPS PIN.Note: When you receive your phone, your GPSPIN is 0000.5Press Aunder Ok.To change your GPS PIN:1From the main menu, select Settings >Security > Change Password > GPS PIN.2Enter the current GPS PIN.Note: When you receive your phone, your GPSPIN is 0000.3Press Aunder Ok.4Enter the new 4- to 8-digit GPS PIN.5Press Aunder Ok.6Enter the new 4- to 8-digit GPS PIN to confirm.7Press Aunder Ok.Using GPS with Map SoftwareYou can use the GPS feature of your phone toprovide approximate location data to a laptopcomputer or similar device that is runninginteractive map software such as that made byDeLorme or Microsoft. This way, if your phone hasgood access to GPS signals, your approximateposition on a map can be made available as youtravel in a vehicle.To do this, connect your phone to your laptop (orother device) with a data cable and set your phoneto transmit data (see “Getting Started” on page 85).Your phone then provides your approximate
85Using GPS with Map Softwarelocation to the device running the map software,which displays your location on a map. Your phoneprovides an updated location every second and themap software displays your changing location onits map.See “Enhancing GPS Performance” on page 81for more details on obtaining good locationinformation.Note: Because your phone is continuouslydetermining your location, using the GPSfeature of your phone with map softwareuses the phone’s battery power quickly.Software CompatibilityYour phone sends location information to yourlaptop or other device using the standard NationalMarine Electronics Association (NMEA) format.Your phone supports output messages inNMEA-0183 format and supports the followingNMEA-0183 sentences: GGA, GLL, GSA, GSV,RMC, and VTG.The map software running on your laptop or otherdevice must support NMEA 3.0.Getting StartedTo connect your phone to your laptop or otherdevice:1Open the connector cover.2With the phone’s display facing up, insert thedata cable’s connector into the accessoryconnector, until you hear a click.connectorcover
86GPS Enabled3InsertthedataplugintotheCOMportofyourlaptop or other device.Make sure no other application is using the COMport selected.Make sure the COM port settings of your laptop orother device are set to the following:•Bits per second: 4800•Data bits: 8•Parity: None•Stop bits: 1•Flow control: HardwareTo set your phone to send location information toyour laptop or other device:1From the main menu, select GPS > Interface.2With NMEA OUT highlighted, press AunderChange.3Scroll to On.4Press Aunder Select. Your phone is nowsending location data to your laptop or otherdevice.To stop your phone from sending location data toyour laptop or other device:Set NMEA OUT to Off.Each time you power your phone on, NMEA OUTis automatically set to Off.
87Voice RecordsNote: This is an optional feature. Contact yourservice provider about its availability forpurchase.A voice record is a recording you make with yourphone and can play back. You can record notes toyourself or phone calls.Your phone can store up to 20 voice records.Creating Voice RecordsTorecordanotetoyourself:1From the main menu, select VoiceRecord.2With [New VoiceRec] highlighted, press Aunder Record.3Say the message you want to record into themicrophone.Tip: To stop recording before you are finished,press m, then select Pause.Tostartrecording again, press Aunder Resume.To stop recording and discard the voicerecord at any time, press Aunder Cancel.4When you are finished recording, press Aunder Stop.To add to the end of voice record:1From the main menu, select VoiceRecord.2Scroll to the voice record you want to add to.3Press m.4Select Add To.5When you are finished recording, press Aunder Stop.To record a phone call:1Whileonanactivecall,pressm.2Select Record.3When you are finished recording, press Aunder Stop.Note: Recording of phone calls is subject toapplicable laws regarding privacy andrecording of phone conversations.Playing Voice Records1From the main menu, select VoiceRecord.2Scroll to the voice record you want to play.3Press Aunder Play.4To stop the voice record while it is playing, pressAunder Back.Tip: To fast forward, scroll right. To rewind, scrollleft. To pause or resume, press any numberkey.
88Voice RecordsLabeling Voice RecordsWhen you create a voice record, it is labeled withthe time and date it was recorded. You can thenrename it with a custom label.1From the main menu, select VoiceRecord.2Scroll to the voice record you want to label.3Press m.Select Label.4Enter the label you want to assign. See“Entering Text” on page 55.5Press Aunder Ok.Deleting Voice RecordsTo delete a voice record:1From the main menu, select VoiceRecord.2Scroll to the unlocked voice record you want todelete.3Press m.4Select Delete.5Press Aunder Yes to confirm.To delete all voice records:1From the main menu, select VoiceRecord.2Scroll to any voice record.3Press m.4Select Delete All.5Press Aunder Yes to confirm.Locking Voice RecordsWhen you lock a message, it cannot be deleteduntil you unlock it.1From the main menu, select VoiceRecord.2Scroll to the message you want to lock orunlock.3Press m.4Scroll to Lock to lock the message. -or-Scroll to Unlock to unlock the message.When a voice record is locked, this icon lappears next to it.Managing MemoryTo view the amount of memory available for voicerecords:1From the main menu, select VoiceRecord.2With [New VoiceRec] highlighted, press m.Select Memory.-or-With any voice record highlighted, press m.Select Memory.
89Managing MemoryTo free more memory by deleting all unlockedvoice records:1From the voice records memory screen, pressAunder Delete.2Press Aunder Yes to confirm.Note: Voice records are stored in your phoneusing the same memory space used tostore messages, Java application data,and ring tones. Deleting some of theseother items frees memory for voicerecords.
90Customizing Your PhoneSetting the VolumeTo set the volume of the sound coming from thephone’s earpiece or speaker:1From the main menu, select Settings > Volume.2Scroll to Earpiece to set the earpiece volume.-or-Scroll to Speaker to set the speaker volume.3Press Aunder Change.4To select the volume:Scroll left or right. -or-Press the volume controls.5Press Aunder Ok.To set the volume of the phone’s ring:Press the volume controls.For another way to set the volume of the phone’sring, or the volume of many other sounds yourphone makes:1From the main menu, select Settings > Volume.2Scroll to the option you want and make thechange. Choose Line 1 or Line 2 to set thevolume of the phone’s ring when you get a callon that line.See “Volume Features” on page 92.Setting Your Phone to NotRingTo set your phone to make no sound when youreceive phone calls, Private calls, group calls,message notifications, and call alerts, see “SettingYourPhonetoVibrate”onpage51.To set your phone to vibrate instead of making asound when you receive Private calls and groupcalls, even if you want your phone to ring for otherfeatures:1From the main menu, select Settings > 2-WayRadio > Alert Type.Tip: If Alert Type does not appear: From themain menu, select Ring Tones.MakesureVibeAll or SilentAll is set to Off. Repeatstep 1.2Press Aunder Change.3Scroll to Vibrate.4Press Aunder Select.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.
91Seeing the Display BetterIf your phone does not include a vibrate feature,you can still set your phone to make no sound.Scroll to Silent in step 3.Seeing the Display BetterTo set the contrast of the display:1From the main menu, select Settings >Display/Info > Contrast.2Press Aunder Change.3Scroll left or right to set the contrast.4Press Aunder Ok.Using SettingsSettings contains many submenus that let youcustomize your phone.Display/Info FeaturesThe Display/Info menu controls how the keypadand display appear:• Palette — changes the color scheme of thedisplay.• Backlight — controls how long the backlightstays on after you make or receive a call.•Clock— controls whether the time and dateappears on the idle screen, sets the format ofthe time and date, and sets the year.•Contrast— sets the contrast on the display.See “Seeing the Display Better”.• Language — sets the language that your phonedisplays.Phone Calls FeaturesThe Phone Calls menu controls how your phonehandles phone calls:• Set Line — sets phone line 1 or phone line 2 asthe active line for outgoing calls.•AnyKeyAns— If this feature is on, you cananswer calls by pressing any number key on thekeypad.•AutoRedial— sets your phone to automaticallyredial calls you make when the system is busy.•CallWaiting— See “Call Waiting” on page 42.• Auto Ans — sets your phone to automaticallyanswer an incoming call after a specifiednumber of rings. When this feature is on, thephone answers by connecting you to the caller;it does not send the call to voice mail, unlessyou are out of coverage or on the line.•MinuteBeep— causes a beep to sound everyminute of an active call.
92Customizing Your Phone• Call Duration — causes the duration of a call toappear on the phone’s display when the callends.• TTY — lets you use your phone with a TTYdevice. See “Making TTY Calls” on page 48.• Notifications — See “Message Notifications” onpage 58.2-Way Radio FeaturesThe 2-Way Radio menu controls how your phonehandles Private calls and group calls:•Scan— controls whether your phone receivesGroup calls from all the Talkgroups in a Hub.See “Setting Talkgroup Scan” on page 69.Note: This feature may not be offered by yourservice provider.• Tkgrp Silent — controls whether you heargroup calls to your Talkgroup or Hub. See“Turning off Group Calls” on page 69.• Tkgrp Area — lets you define your Talkgroup orHub area.• One Touch PTT — See “Setting One TouchPTT” on page 44.•AlertType— controls how your phone notifiesyou when you receive Private calls and groupcalls. See “Setting Your Phone to Not Ring” onpage 90.Personalize FeaturesThe Personalize menu makes main menu itemseasier to access.• Menu Options —Reorder Menu lets youchange the order of the items on the main menuby grabbing and moving them; Add/RemoveApps letsyoucreateashortcuttoaJavaapplication on the main menu.• Left Sftkey — sets the main menu item youaccesswhenyoupresstheleftoptionkeyfromthe idle screen.• Right Sftkey — sets the main menu item youaccess when you press the right option key fromthe idle screen.•PowerUp— sets the main menu item you seewhen you power on your phone.Volume FeaturesThe Volume menu sets the volume of sounds yourphone makes:•Line1— sets ring volume for phone line 1.•Line2— sets ring volume for phone line 2.
93Using Settings• Messages — sets the volume of messagenotifications.• Earpiece — sets the volume of sound comingout of the earpiece.• Speaker — sets the volume of sound comingoutofthespeaker.•Keypad— sets the volume of sound associatedwith pressing keys and buttons.• Java Earpiece — sets the volume of soundassociated with Java applications coming out ofthe earpiece.• Java Speaker — sets the volume of soundassociated with Java applications coming out ofthe speaker.•Data— sets the volume of sounds that notifyyou that you are receiving a circuit data call.Security FeaturesThe Security menu lets you turn security featureson and off and change passwords:• Phone Lock — turns on a feature that locksyour phone, either immediately or automaticallyafter a set period of inactivity. An unlock code isrequired to enable this feature, to unlock thephone, and to set a new unlock code. Contactyour service provider for your default unlockcode.•KeypadLock— locks the phone’s keypad,either immediately or automatically after a setperiod of inactivity. See “Locking the Keypad” onpage 15 for more information on locking andunlocking the keypad.•SIMPIN— enables and disables your phone’sSIM PIN security feature. See “Turning the PINRequirement On and Off” on page 13.•GPSPIN— enables and disables your phone’sGPS PIN security feature. See “Setting the GPSPIN Security Feature” on page 84.• Change Passwords — changes your phoneunlock code, security code, SIM PIN, and GPSPIN.Advanced FeaturesThe Advanced menu contains advanced and rarelyused Settings features.• Alert Timeout — controls the amount of time atone continues to sound when you receive amessage notification or call alert.• Headset/Spker — sets headset option. See“Using a Headset” on page 102.
94Customizing Your Phone• Connectivity —Network ID sets the phone’snetwork IDs and their roaming options under thedirection of your service provider; Master Resetlets your service provider reset your service inthe event of a security or provisioning problem.• Reset Defaults —Reset Settings returns allsettings to their original defaults; Reset Allreturns all settings to their original defaults anderases all stored lists. Use only under thedirection of your service provider.• ReturntoHome— controls how long the recentcalls list displays after calls.• Phone Only — prevents your phone frommaking or receiving Private calls or group calls.Note: This feature may not be offered by yourservice provider.•BaudRate— sets the baud rate at which yourphone communicates with a laptop computer,PC, or similar device.
95ProfilesA profile is a group of settings saved together sothat you can apply them to your phone easily.A profile contains these settings:•RingTones— sets all options described in“Ring Tones” on page 51, except assigning ringtones to Contacts.• Display/Info —setsColor Palette andBacklight options. See “Display/Info Features”on page 91.• Phone Calls —setsSet Line and Auto Ansoptions. See “Phone Calls Features” on page91.• Volume — sets all options described in “VolumeFeatures” on page 92.•CallFilter— controls which calls, call alerts,and message notifications your phone respondsto. See “Setting Call Filtering” on page 98.• Advanced — sets headset option. See “Using aHeadset” on page 102.Your phone arrives with pre-set profiles. You canalso create your own profiles.Viewing ProfilesTo view the profiles stored in your phone:1From the main menu, select Profiles.2Scrolltotheprofileyouwanttoview.Tip: The profile that is currently in effect on yourphone has a checkmark next to it.3Press m.4Select View.5Scroll to view settings.Switching ProfilesTo apply a profile to your phone:1From the main menu, select Profiles.2Scrolltotheprofileyouwanttoapply.3Press Aunder Select.The profile you selected is now in effect.
96ProfilesSurveillance ProfileDuring Surveillance profile the following featureswill be disabled:•screen backlight•keypad backlight•speaker audio•ringtones•all vibrationThis setting is designed for public safety use withan earbud or headset only.Note: Earbuds and headsets are soldseparately. See “Accessories” on page16.How Changing SettingsAffects ProfilesMany of the settings contained in profiles can beset without switching or editing profiles — forexample, by selecting Settings or Ring Tones toset options, or by setting the volume of the phone’sring using the volume controls.When you do this, your phone either:•Updates the profile in effect to reflect thesechanges, without notifying you -or-•Creates a temporary profile that contains thesechangesNote: This feature may not be offered by yourservice provider.To set your phone to create a temporary profilethat contains changes you make to settings:1From the main menu, select Profiles.2Press m.3Select Setup > Temp Profile.4Press Aunder Change.5Set this option to On.To set your phone to update the profile in effect toreflect any changes you make to settings:Set Temp Profile to Off in step 5.Note: You cannot change any of the settings inthe Surveillance profile.If your service provider does not offer the TempProfile option, your phone always updates theprofile in effect to reflect the changes you make tosettings.
97Temporary ProfilesTemporary ProfilesIf your phone is set to create temporary profiles, atemporary profile is created when you makechanges to settings without switching or editingprofiles.A temporary profile is based on the profile in effectwhen you made the changes, but reflects thechanged settings. Making more changes furtherupdates the temporary profile, for as long as it is ineffect.A temporary profile stays in effect until you switchprofiles, power off your phone, or delete it (or theprofile it is based on) from the list of profiles.If you do not store a temporary profile, it is deletedwhen you switch profiles or power off your phone.A temporary profile is automatically given the samename as the profile it is based on, but with anasterisk (*) in front of it.When you view a temporary profile’s settings, theoptions that differ from the profile it is based onhave an asterisk in front of them.Storing a Temporary ProfileTo store a temporary profile as a new profile:1From the main menu, select Profiles.2Scroll to the temporary profile.3Press m.4Select StoreAsNew.5Enter the name you want to give the profile. See“Entering Text” on page 55.When you are finished, press Aunder OK.To overwrite the profile the temporary profile isbased on:1From the main menu, select Profiles.2Scroll to the temporary profile.3Press m.4Select Store Changes.The temporary profile is stored with the name ofthe profile it is based on. The profile it is based on,as it existed before you made changes to settings,is gone.Creating Profiles1From the main menu, select Profiles.2Select [New Profile].-or-Scroll to any profile. Press m. Select New.3Enter the name you want to give the profile. See“Entering Text” on page 55.
98ProfilesTip: You can begin entering text from thekeypad instead of pressing AunderChange.When you are finished, press Aunder OK.4If you want to base this profile on an existingprofile: With Copy From highlighted, press Aunder Change. Select the profile you want tobase this profile on. If you do not choose aprofile to copy from, the new profile is based ona default profile.5Press Aunder Create.6Scroll through the list of options and set theirvalues.7Press Aunder Done.Editing Profiles1From the main menu, select Profiles.2Scrolltotheprofileyouwanttoedit.3Press m.4Select Edit.5Scroll through the list of options and set theirvalues.Note: You cannot edit the Surveillance profile.Deleting ProfilesTo delete a profile:1From the main menu, select Profiles.2Select the profile you want to delete.Note: A temporary profile is automaticallydeleted when the profile it is based on isdeleted.3Press m.4Select Delete.5Press Aunder Yes to confirm.To delete all profiles:1From the main menu, select Profiles.2Press m.3Select Delete All.4Press Aunder Yes to confirm.Setting Call FilteringThe call filtering setting in each profile lets youcontrol which calls, call alerts, and messagenotifications your phone notifies you of, and whichit ignores.
99Setting Call FilteringTo set call filtering:1While setting options for a profile, select CallFilter.2To set filtering options for phone calls, scroll toPhone and press Aunder Change.•Offsets your phone to notify you of all phonecalls.•Allsets your phone to ignore all phone calls.•AllContactssets your phone to notify youonly of phone calls from numbers stored inContacts.• Some Cntcs sets your phone to notify youonly of phone calls from numbers you selectfrom Contacts.3If you set the Phone option to Some Cntcs,select up to 5 Contacts entries that containphone numbers you want to be notified of callsfrom.When you are finished, press Aunder Done.4To set filtering options for Private calls andgroup calls, scroll to Prvt/Grp and press Aunder Change.•Offsets your phone to notify you of all Privatecalls and group calls.•Onsets your phone to ignore all Private callsand group calls.5To set filtering options for call alerts, scroll toAlerts and press Aunder Change.•Offsets your phone to notify you of all callalerts.•Onsets your phone to ignore all call alerts.6To set filtering options for message notifications,scroll to Notifications and press AunderChange.•Offsets your phone to notify you of allmessages.• Voice Messages sets your phone not tosound a tone or vibrate when you receivevoice messages.• Text Messages sets your phone not to soundatoneorvibratewhenyoureceivetextmessages.•Allsets your phone not to sound a tone orvibrate when you receive any message.Note: When you receive a type of message youhave set not to sound a tone or vibrate,the message notification screen appearsas usual.7Press Aunder Done.
100ShortcutsShortcuts lets you access most menu options bypressing a number on your keypad (1 through 9) orsaying the voice name of the shortcut. You createtheshortcutandthenuseittotakeyoutothatscreen any time.Creating a ShortcutNote: When you receive your phone, all numberkeys may already be assigned toshortcuts. If this is the case, you cancreate new shortcuts by deleting orreplacing existing shortcuts.1Go to the menu item you want to create ashortcut for.Forexample,ifyouwanttocreateashortcuttothe screen for creating a new Contacts entry:From the main menu, select Contacts,thenhighlight [New Contact].2Press and hold muntil a confirmation screenappears.3Press Aunder Yes.4With key highlighted, press Aunder Change.5Press the number key you want to assign to theshortcut.6Press Aunder Ok.7Ifyouwanttorecordavoicenamefortheshortcut: With Voice highlighted, press AunderRecord. As directed by the screen prompts, sayand repeat the name you want to assign to thenumber. Speak clearly into the microphone.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.8Press Aunder Done.9If the number key you chose is already assignedto a shortcut, a prompt appears asking if youwant to replace the existing shortcut.Press Aunder Yes to replace the existingshortcut. -or-Press Aunder No ifyouwanttokeeptheexisting shortcut and assign another number keyto the shortcut.Using a ShortcutIf you know the shortcut number:1From the idle screen, press m.2On your keypad, press the number assigned tothe shortcut.
101Editing a ShortcutIf you do not know the shortcut number:1From the main menu, select Shortcuts.2Scroll to the shortcut you want to use. -or-Ifyouassignedavoicenametotheshortcut:Select Voice Recog from the main menu. Asdirected by the screen prompt, say the name ofthe shortcut into the microphone. The name ofthe shortcut will be repeated back to you and theshortcut with that voice name will be highlighted.Note: This is an optional feature. Contact yourservice provider about its availability forpurchase.3Press Aunder Go to.Editing a ShortcutTo change the number assigned to a shortcut:1From the main menu, select Shortcuts.2With any shortcut highlighted, press m.3Select Reorder.4Scroll to the shortcut you want to move.5Press Aunder Grab.6Scroll to the place where you want the shortcutto appear.7Press Aunder Insert.8Repeat step 4 through step 7 for all the itemsyou want to move.9Press Aunder Done.To change the number or voice name assigned toashortcut:1From the main menu, select Shortcuts.2Highlight any shortcut.3Press m. Select Edit.4With Key or Voice highlighted, press Aunderthe display option on the left to changeassignments.Deleting ShortcutsTo delete a shortcut:1From the main menu, select Shortcuts.2Scroll to the shortcut you want to delete.3Press m.4Select Delete.5Press Aunder Yes to confirm.To delete all shortcuts:1From the main menu, select Shortcuts.2With any shortcut highlighted, press m.3Select Delete All.4Press Aunder Yes to confirm.
102Using a HeadsetIfyouuseaheadsetorsimilardevicewithyourphone, you can set your phone to send incomingsound to the headset only, or to the headset andthe speaker at the same time:1From the main menu, select Settings >Advanced > Headset/Spkr.2Press Aunder Change.3Scroll to HdsetOnly to send incoming sound tothe headset only. -or-Select Hdset&Spkr to send incoming sound tothe headset and ring tones to the speaker.4Press Aunder Select.Note: When using a headset, the PTT button onyour phone works the same way as whenyou are not using a headset. Soundsassociated with Private calls and groupcalls are heard through the headset.Attaching a Headset1Lift the audio jack cover.2Insert the headset connector firmly into theaudio jack. You may have to rotate the headsetconnector until it fits securely into the audio jack.Using a Remote PTT ButtonIf you are using a headset or other accessory witha remote PTT button, you can use the remote PTTbutton for phone calls and Private calls.For phone calls, use the remote PTT button toanswer calls, switch between calls, and end calls.HoldtheremotePTTbuttonforlessthan2secondstoanswercallsandswitchbetweencalls.Hold the remote PTT button for more than 2seconds to end calls.For Private calls, use the remote PTT button asyou would the PTT button on your phone.
103Understanding StatusMessagesYou may receive status messages under certainconditions. Before contacting Customer Care, notethe message, numeric code, and the conditionsunder which it appeared. The following table listsand describes the status messages.Status Messages Message DescriptionNumber Not inServiceThe number that you entered is notvalid.User Not Available The phone that you called is eitherbusy, out of coverage, or turned off.Please try again later.User NotAuthorizedThe person that you called has notpurchased this service.Please Try Later This service is temporarily notavailable. Please try again later.Service Restricted This service was restricted by yourservice provider, or this service wasnot purchased.Service NotAvailableYou are either out of coverage orhaving problems with provisioning.System Busy The system is experiencing heavytraffic. Please try again later.Please Try Again An error occurred. Please try again.Self Check Error +Number CodeA fault was detected with yourphone. If this error recurs, note theerror code and contact CustomerCare.Self Check Fail +Number CodeAn operational fault was detectedwith your phone. Note the numericcode, turn your phone off, andcontact Customer Care.PIN BlockedCall Your ProviderThe incorrect PIN was entered 3consecutive times. You will beunable to place or receive calls onyour phone. Contact CustomerCare to have them obtain the PINUnblocking Key (PUK) code.Insert SIM Your SIM card is not beingdetected. Please check to ensurethat you have inserted the SIM cardcorrectly into your phone.Check SIM Card Please check your SIM card tomake sure it has been insertedproperly.Wrong PIN You have entered an incorrect PINnumber.Status Messages Message Description
104Understanding Status MessagesEnter SIM PIN Please enter your 4 to 8-digit SIMPIN code.Enter Unlock Code Auto Phone Lock is activated.Enter you unlock code.New BrowserMessage MemoryFull!Warns of low memory for NetAlerts.Scanning forSatellitesSearching for GPS satellites.Unable to LocateSatsCould not find GPS satellites.Technical Error A problem occurred in your phone’sGPS circuitry. If this error occurs,contact Customer Care.Status Messages Message Description
105Safety and GeneralInformationIMPORTANT INFORMATION ON SAFE ANDEFFICIENT OPERATION.READ THIS INFORMATION BEFORE USINGYOUR INTEGRATED MULTI-SERVICEPORTABLE RADIO.RF OperationalCharacteristicsYour radio product contains a radio frequencytransmitter to convey the information you wish tosend as well as occasional automatic signals usedto sustain connection to the wireless network, anda receiver which enables you to receivecommunication and connection information fromthe network.Portable Radio ProductOperation and EME ExposureYour Motorola radio product is designed to complywith the following national and internationalstandards and guidelines regarding exposure ofhuman beings to radio frequency electromagneticenergy (EME):•United States Federal CommunicationsCommission, Code of Federal Regulations; 47CFR part 2 sub-part J.•American National Standards Institute (ANSI) /Institute of Electrical and Electronics Engineers(IEEE). C95. 1-1992.•Institute of Electrical and Electronics Engineers(IEEE). C95. 1-1999 Edition.•International Commission on Non-IonizingRadiation Protection (ICNIRP) 1998.•Ministry of Health (Canada). Safety Code 6.Limits of Human Exposure to RadiofrequencyElectromagnetic Fields in the Frequency Rangefrom 3 kHz to 300 GHz, 1999.•Australian Communications AuthorityRadiocommunications (ElectromagneticRadiation - Human Exposure) Standard 2003.•ANATEL, Brasil Regulatory Authority,Resolution 256 (April 11, 2001) “additionalrequirements for SMR, cellular and PCS productcertification.”To assure optimal radio product performanceand make sure human exposure to radiofrequency electromagnetic energy is within theguidelines set forth in the above standards,always adhere to the following procedures:
106Safety and General InformationPhone OperationWhen placing or receiving a phone call, hold yourradio product as you would a wireline telephone.Speak directly into the microphone.Two-way radio operationWhen using your radio product as atraditional two-way radio, hold theradio product in a vertical positionwith the microphone one to twoinches (2.5 to 5 cm) away from the lips.Body-worn operationTo maintain compliance with FCC RF exposureguidelines, if you wear a radio product on yourbody when transmitting, always place the radioproduct in a Motorola approved clip, holder,holster, case or body harness for this product.Use of non-Motorola-approved accessories mayexceed FCC RF exposure guidelines. If you donot use a Motorola approved body-wornaccessory and are not using the radio productin the intended use positions along side thehead in the phone mode or in front of the facein the two-way radio mode, then ensure theantenna and the radio product are kept thefollowing minimum distances from the bodywhen transmitting• Phone or Two-way radio mode: one inch (2.5cm)• Data operation using any data feature with orwithout an accessory cable: one inch (2.5cm)Antenna CareUse only the supplied or an approvedreplacement antenna. Unauthorized antennas,modifications, or attachments could damage theradio product and may violate FCC regulations.DO NOT hold the antenna when the radioproduct is “IN USE”. Holding the antenna affectscall quality and may cause the radio product tooperate at a higher power level than needed.Approved AccessoriesFor a list of approved Motorola accessories call1-800-453-0920, or visit our website atwww.motorola.com/iden.
107Portable Radio Product Operation and EME ExposureALL MODELS WITH FCC ID AZ489FT5830 MEET THEGOVERNMENT’S REQUIREMENTS FOR EXPOSURETO RADIO WAVES.Your wireless phone is a radio transmitter and receiver. Itis designed and manufactured not to exceed the emissionlimits for exposure to radiofrequency (RF) energy set bythe Federal Communications Commission of the U.S.Government. These limits are part of comprehensiveguidelines and establish permitted levels of RF energy forthe general population. The guidelines are based onstandards that were developed by independent scientificorganizations through periodic and thorough evaluation ofscientific studies. The standards include a substantialsafety margin designed to assure the safety of all persons,regardless of age and health.The exposure standard for wireless mobile phonesemploys a unit of measurement known as the SpecificAbsorption Rate, or SAR. The SAR limit set by the FCC is1.6W/kg.1Tests for SAR are conducted using standardoperating positions reviewed by the FCC with the phonetransmitting at its highest certified power level in all testedfrequency bands. Although the SAR is determined at thehighest certified power level, the actual SAR level of thephone while operating can be well below the maximumvalue. This is because the phone is designed to operate atmultiple power levels so as to use only the power requiredto reach the network. In general, the closer you are to awireless base station antenna, the lower the power output.Before a phone model is available for sale to the public, itmust be tested and certified to the FCC that is does notexceed the limit established by the government-adoptedrequirement for safe exposure. The tests are performed inpositions and locations (e.g., at the ear and worn on thebody) as required by the FCC for each model. The highestSAR value for this model phone when tested for use at theear is 1.06 W/kg and when tested on the body, asdescribed in this user guide, is 1.09 W/kg during packetdata transmission. (Body-worn measurements differamong phone models, depending upon availableaccessories and FCC requirements.)2While there may be differences between the SAR levels ofvarious phones and at various positions, they all meet thegovernment requirement for safe exposure.The FCC has granted an Equipment Authorization for thismodel phone with all reported SAR levels evaluated as incompliance with the FCC RF exposure guidelines. SARinformation on this model phone is on file with the FCCand can be found under the Display Grant section ofhttp://www.fcc.gov/oet/fccid after searching on FCC IDAZ489FT5830.Additional information on Specific Absorption Rates (SAR)can be found on the Cellular Telecommunications IndustryAssociation (CTIA) web-site at http://www.wow-com.com.1In the United States and Canada, the SAR limit formobile phones used by the public is 1.6 watts/kg (W/kg)averaged over one gram of tissue. The standardincorporates a substantial margin of safety to giveadditional protection for the public and to account for anyvariations in measurements.2The SAR information reported to the FCC includes theFCC-accepted Motorola testing protocol, assessmentprocedure, and measurement uncertainty range for thisproduct.
108Safety and General InformationElectro MagneticInterference/CompatibilityNote: Nearly every electronic device issusceptible to electromagneticinterference (EMI) if inadequatelyshielded, designed or otherwiseconfigured for electromagneticcompatibility.FacilitiesTo avoid electromagnetic interference and/orcompatibility conflicts, turn off your radio product inany facility where posted notices instruct you to doso. Hospitals or health care facilities may be usingequipment that is sensitive to external RF energy.AircraftWhen instructed to do so, turn off your radioproduct when on board an aircraft. Any use of aradio product must be in accordance withapplicable regulations per airline crew instructions.Medical DevicesPacemakersThe Advanced Medical Technology Association(AdvaMed) recommends that a minimumseparation of 6 inches (15 cm) be maintainedbetween a handheld wireless radio product and apacemaker. These recommendations areconsistent with those of the U.S. Food and DrugAdministration.Persons with pacemakers should:•ALWAYS keep the radio product more than 6inches (15 cm) from their pacemaker when theradio product is turned ON.•Not carry the radio product in a breast pocket.•Use the ear opposite the pacemaker to minimizethe potential for interference.•Turn the radio product OFF immediately if youhave any reason to suspect that interference istaking place.Hearing AidsSome digital wireless radio products may interferewith some hearing aids. In the event of suchinterference, you may want to consult your hearingaid manufacturer to discuss alternatives.
109Operational WarningsOther Medical DevicesIf you use any other personal medical device,consult the manufacturer of your device todetermine if it is adequately shielded from RFenergy. Your physician may be able to assist youin obtaining this information.Operational WarningsUse While DrivingCheck the laws and regulations on the use of radioproducts in the area where you drive. Always obeythem.When using the radio product while driving, please:•Give full attention to driving and to the road.•Use hands-free operation, if available.•Pull off the road and park before making oranswering a call if driving conditions so require.For Vehicles with an Air BagDo not place a portable radio product in the areaover the air bag or in the air bag deployment area.Air bags inflate with great force. If a portable radiois placed in the air bag deployment area and the airbag inflates, the radio product may be propelledwith great force and cause serious injury tooccupants of the vehicle.Potentially Explosive AtmospheresTurn off your radio product prior to entering anyarea with a potentially explosive atmosphere,unless it is a radio product type especially qualifiedfor use in such areas as “Intrinsically Safe” (forexample, Factory Mutual, CSA, or UL approved).Do not remove, install, or charge batteries in suchareas. Sparks in a potentially explosiveatmosphere can cause an explosion or fireresulting in bodily injury or even death.Note: The areas with potentially explosiveatmospheres referred to above includefueling areas such as below decks onboats, fuel or chemical transfer orstorage facilities, areas where the aircontains chemicals or particles, suchas grain, dust or metal powders, andany other area where you wouldnormally be advised to turn off yourvehicle engine. Areas with potentiallyexplosive atmospheres are often butnot always posted.Blasting Caps and AreasTo avoid possible interference with blastingoperations, turn off your radio product when youare near electrical blasting caps, in a blasting area,or in areas posted: “Turn off two-way radio”. Obeyall signs and instructions.!!
110Safety and General InformationOperational CautionsBatteriesAll batteries can cause property damage and/orbodily injury, such as burns if a conductive materialsuch as jewelry, keys, or beaded chains touchesexposed terminals. The conductive material maycomplete an electrical circuit (short circuit) andbecome quite hot. Exercise care in handling anycharged battery, particularly when placing it insidea pocket, purse, or other container with metalobjects. To reduce the risk of injury, batteriesshould not be exposed to fire, disassembled, orcrushed.Cleaning and Drying ConsiderationsUsing a leather carry case may help protect thesurfaces and help prevent liquids (e.g., rain) fromentering into the interior of the radio product. Thisproduct is not water proof, and exposing the unit toliquids may result in permanent damage to the unit.If your radio product interior gets wet, then do nottrytoacceleratedryingwiththeuseofanovenoradryer as this will damage the radio product andvoid the warranty. Instead, do the following:1Immediately power off the radio product.2Remove Battery and SIM card (if so equipped)from radio product.3Shake excess liquid from radio product.4Place the radio product and battery in an areathat is at room temperature and has good airflow.5Let the radio product, battery, and SIM card dryfor 72 hours before reconnecting the batteryand/or powering on the radio product.If the radio product does not work after followingthe steps listed above, contact your dealer forservicing information.Clean the external surfaces of the radio productwithadampcloth,usingamildsolutionofdishwashing detergent and water. Somehousehold cleaners may contain chemicals thatcould seriously damage the radio product. Avoidthe use of any petroleum-based solvent cleaners.Also, avoid applying liquids directly on the radioproduct.!
111Intrinsically Safe Radio InformationIntrinsically Safe RadioInformationThe Intrinsically Safe Approval unit refers to aproduct that has been approved as intrinsicallysafe by an approval agency (for example FM, CSA)and certifies that a particular product meets theAgency's applicable Intrinsic Safety standards forspecific types of hazardous classified locations. Aportable radio that has been approved for IntrinsicSafety will have an Approval label attached to theradio to identify the unit as being Approved forspecified hazardous atmospheres. This labelspecifies the hazardous Class/Division/Groupalong with the part number of the battery that mustbe used. The Intrinsically Safe Approval Label willbe located on the portable radio unit.Operational Cautions for IntrinsicallySafe EquipmentIntrinsically Safe Approval Label•Do not operate radio communicationsequipment in hazardous environmentsunless it is a type especially qualified(e.g., FM/CSA Approved) for such use.An explosion or fire may result.•Do not operate an FM/CSA ApprovedProduct in a hazardous atmosphere if ithas been physically damaged (e.g.,cracked housing). An explosion or firemay result.•Do not replace or charge batteries in ahazardous atmosphere. Contact sparkingmay occur while installing or removingbatteries and cause an explosion or fire.!
112Safety and General InformationWarnings for Radios Approved asIntrinsically SafePortable radio products must ship from theMotorola manufacturing facility with the hazardousatmosphere capability and the intrinsic safetyapproval labeling (FM, CSA, CEPEL, etc). Portableradio products will not be upgraded to thiscapability and labeled once they have beenshipped to the field.A modification changes the unit’s hardware from itsoriginal design configuration. Modifications canonly be made by the original product manufacturer.•Do not replace or change accessories ina hazardous atmosphere. Contactsparking may occur while installing orremoving accessories and may cause anexplosion or fire.•Turn the radio communicationsequipment off before removing orinstalling a battery or accessory.•Do not disassemble the FM/CSAApproved Product unit in any way thatexposes the internal electrical circuits ofthe unit.!!• Failure to use an FM/CSA ApprovedPortable Radio Product with the specificapproved battery or accessories mayresult in a dangerously unsafe conditionwhen being used in a hazardousenvironment.• Unauthorized or incorrect modification ofan Intrinsically Safe approved portableradio product can negate the FM or CSAApproval for that radio unit.• Incorrect repair or relabeling of anyintrinsically safe Agency-approved radiocould adversely affect the Approval ratingof the unit.• Use of a radio that is not intrinsically safein a hazardous atmosphere could result inserious injury or death.!!
113Intrinsically Safe Radio InformationRepairA repair constitutes something done internally tothe unit that would bring it back to its originalcondition.Items not considered as repairs are those in whichan action is performed on a unit which does notrequire the outer casing of the unit to be opened ina manner that exposes the internal electricalcircuits of the unit.Do Not Substitute Options or AccessoriesThe Motorola communications equipment certifiedas intrinsically safe by the approving agency, (FM,UL, CSA, CENELEC) is tested as a completesystem which consists of the listed agencyApproved portable, Approved battery, andApproved accessories or options, or both. ThisApproved portable and battery combination mustbe strictly observed. There must be no substitutionof items, even if the substitute has been previouslyApproved with a different Motorolacommunications equipment unit. Approvedconfigurations are listed by the Approving Agency(FM, UL, CSA, CENELEC).The Intrinsically Safe Approval Label affixed toradio refers to the intrinsically safe classification ofthat radio product, and the approved batteries thatcanbeusedwiththatsystem.The manual PN referenced on the Intrinsically SafeApproval Label identifies the approvedAccessories and or options that can be used withthat portable radio unit.Using a non Motorola intrinsically safe battery andor accessory with the Motorola approved radio unitREPAIRS FOR MOTOROLA PRODUCTSWITH INTRINSICALLY SAFE APPROVALARE THE RESPONSIBILITY OF THEUSER.Repairs to a Motorola FM approved radioproduct should only be done at alocation that has been FM audited underthe FM 3605 repairs and servicestandard.Contact Motorola for assistanceregarding repairs and service ofMotorola intrinsically safe equipment.!!
114Safety and General Informationwill void the intrinsically safe approval of that radiounit.Accessory Safety InformationImportant: Save these accessory safetyinstructions.•Before using any battery or battery charger, readall the instructions for and cautionary markingson (1) the battery, (2) the battery charger, whichmay include a separate wall-mounted powersupply or transformer, and (3) the radio productusing the battery.•Do not expose any battery charger to water,rain, or snow as they are designed for indoor orin-vehicle use only.•To reduce the risk of damage to the cord or plug,pull by the plug rather than the cord when youdisconnect the battery charger from the powersource outlet.•Do not operate any battery charger with adamaged cord or plug — replace themimmediately.•Battery chargers may become warm duringoperation, but not hot. If it becomes hot to thetouch, unplug it from the power outletimmediately and discontinue its use.•Use of a non-recommended attachment to abattery charger may result in a risk of fire,electric shock, or injury to persons.•Make sure the battery charger power cord islocated so that it will not be stepped on, trippedover, or subjected to damage or stress.•An extension cord should not be used with anybattery charger unless absolutely necessary.Use of an improper extension cord could resultin a risk of fire and electric shock. If an extensioncord must be used, make sure that:•The pins on the plug of the extension cord arethe same number, size, and shape as thoseon the plug of the charger.•The extension cord is properly wired and ingood electrical condition.Warning: To reduce the risk of injury,charge only the rechargeablebatteries described in “Battery” onpage 3. Other types of batteries mayburst, causing personal injury anddamage.!!
115Accessory Safety Information•The cord size is 18AWG for lengths up to 100feet and 16AWG for lengths up to 150 feet.•Do not operate any battery charger if it hasreceived a sharp blow, has been dropped, orhas been damaged in any way; take it to aqualified service technician.•Do not disassemble a battery charger; take it toaqualifiedservicetechnicianwhenserviceorrepair is required. Incorrect reassembly mayresult in a risk of electric shock or fire.•Maximum ambient temperature around thepower supply or transformer of any batterycharger should not exceed 40°C (104°F).•The output power from the power supply ortransformer must not exceed the rating given onthe Desktop Dual-Pocket Charger.•The disconnection from the line voltage is madeby unplugging the power supply from the ACreceptacle.•To reduce risk of electric shock, unplug anybattery charger from the outlet before attemptingany maintenance or cleaning.For optimum charging performance, turn off theradio product while charging it in any batterycharger.
116MOTOROLA LIMITEDWARRANTYNote: FOR IDEN SUBSCRIBER PRODUCTS,ACCESSORIES AND SOFTWAREPURCHASED IN THE UNITED STATESOR CANADAWhat Does this Warranty Cover?Subject to the exclusions contained below,Motorola, Inc. warrants its Motorola iDEN DigitalMobile and Portable Handsets ("Products"),Motorola-branded or certified accessories sold foruse with these Products ("Accessories") andMotorola software contained on CD-Roms or othertangible media and sold for use with theseProducts ("Software") to be free from defects inmaterials and workmanship under normalconsumer usage for the period(s) outlined below.Thislimitedwarrantyisaconsumer'sexclusiveremedy, and applies as follows to newProducts, Accessories and Softwarepurchased by consumers in the United Statesor Canada, which are accompanied by thiswritten warranty:PRODUCTSCOVERED LENGTH OFCOVERAGEProducts as definedabove. One (1) year from thedate of purchase by thefirst consumerpurchaser of theproduct.Accessories asdefined above. One (1) year from thedate of purchase by thefirst consumerpurchaser of theproduct.Products orAccessories that areRepaired or Replaced.The balance of theoriginal warranty orfor ninety (90) daysfrom the date returnedto the consumer,whichever is longer.Software as definedabove. Applies only tophysical defects in themedia that embodiesthe copy of the software(e.g. CD-ROM, orfloppy disk).Ninety (90) days fromthedateofpurchase.
117What is not covered? (Exclusions)Normal Wear and Tear. Periodic maintenance,repair and replacement of parts due to normal wearand tear are excluded from coverage.Batteries. Only batteries whose fully chargedcapacity falls below 80% of their rated capacity andbatteries that leak are covered by this limitedwarranty.Abuse & Misuse. Defects or damage that resultfrom: (a) improper operation, storage, misuse orabuse, accident or neglect, such as physicaldamage (cracks, scratches, etc.) to the surface ofthe product resulting from misuse; (b) contact withliquid, water, rain, extreme humidity or heavyperspiration, sand, dirt or the like, extreme heat, orfood; (c) use of the Products or Accessories forcommercial purposes or subjecting the Product orAccessory to abnormal usage or conditions; or (d)other acts which are not the fault of Motorola, areexcluded from coverage.Use of Non-Motorola Products andAccessories. Defects or damage that result fromthe use of Non-Motorola branded or certifiedProducts, Accessories, Software or otherperipheral equipment are excluded from coverage.Unauthorized Service or Modification.Defectsor damages resulting from service, testing,adjustment, installation, maintenance, alteration,including without limitation, software changes, ormodification in any way by someone other thanMotorola, or its authorized service centers, areexcluded from coverage.Altered Products. Products or Accessories with(a) serial numbers or date tags that have beenremoved, altered or obliterated; (b) broken seals orthat show evidence of tampering; (c) mismatchedboard serial numbers; or (d) nonconforming ornon-Motorola housings, antennas, or parts, areexcluded from coverage.Communication Services. Defects, damages, orthe failure of Products, Accessories or Softwaredue to any communication service or signal youmay subscribe to or use with the Products,AccessoriesorSoftwareisexcludedfromcoverage.Software Embodied in Physical Media. Nowarranty is made that the software will meet yourrequirements or will work in combination with anyhardware or software applications provided by thirdparties, that the operation of the software productswill be uninterrupted or error free, or that all defectsin the software products will be corrected.
118MOTOROLA LIMITED WARRANTYSoftware NOT Embodied in Physical Media.Software that is not embodied in physical media(e.g. software that is downloaded from theinternet), is provided "as is" and without warranty.Who is covered? This warranty extends only tothe first consumer purchaser, and is nottransferable.What will Motorola Do? Motorola, at its option,will at no charge repair, replace or refund thepurchase price of any Products, Accessories orSoftware that does not conform to this warranty.We may use functionally equivalentreconditioned/refurbished/pre-owned or newProducts, Accessories or parts. No data, softwareor applications added to your Product, Accessoryor Software, including but not limited to personalcontacts, games and ringer tones, will bereinstalled. To avoid losing such data, softwareand applications please create a back up prior torequesting service.How to Obtain Warranty Service or OtherInformation? To obtain service or information,please call:Motorola iDEN Customer Services1-800-453-0920 or 954-723-4910TTY-877-483-2840Or visit us online athttp://www.motorola.com/iden/supportYou will receive instructions on how to ship theProducts, Accessories or Software, at yourexpense, to a Motorola Authorized Repair Center.To obtain service, you must include: (a) a copy ofyour receipt, bill of sale or other comparable proofof purchase; (b) a written description of theproblem; (c) the name of your service provider, ifapplicable; (d) the name and location of theinstallation facility (if applicable) and, mostimportantly; (e) your address and telephonenumber.What Other Limitations Are There? ANYIMPLIED WARRANTIES, INCLUDING WITHOUTLIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY AND FITNESS FOR APARTICULAR PURPOSE, SHALL BE LIMITEDTO THE DURATION OF THIS LIMITEDWARRANTY, OTHERWISE THE REPAIR,REPLACEMENT, OR REFUND AS PROVIDEDUNDER THIS EXPRESS LIMITED WARRANTY ISTHE EXCLUSIVE REMEDY OF THECONSUMER, AND IS PROVIDED IN LIEU OFALL OTHER WARRANTIES, EXPRESS OFIMPLIED. IN NO EVENT SHALL MOTOROLA BELIABLE, WHETHER IN CONTRACT OR TORT(INCLUDING NEGLIGENCE) FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THE
119PRODUCT, ACCESSORY OR SOFTWARE, ORFOR ANY INDIRECT, INCIDENTAL, SPECIAL ORCONSEQUENTIAL DAMAGES OF ANY KIND, ORLOSS OF REVENUE OR PROFITS, LOSS OFBUSINESS, LOSS OF INFORMATION OR DATA,SOFTWARE OR APPLICATIONS OR OTHERFINANCIAL LOSS ARISING OUT OF OR INCONNECTION WITH THE ABILITY OR INABILITYTO USE THE PRODUCTS, ACCESSORIES ORSOFTWARE TO THE FULL EXTENT THESEDAMAGES MAY BE DISCLAIMED BY LAW.Some states and jurisdictions do not allow thelimitation or exclusion of incidental orconsequential damages, or limitation on thelength of an implied warranty, so the abovelimitations or exclusions may not apply to you.This warranty gives you specific legal rights,and you may also have other rights that varyfrom state to state or from one jurisdiction toanother.Laws in the United States and other countriespreserve for Motorola certain exclusive rights forcopyrighted Motorola software such as theexclusive rights to reproduce and distribute copiesof the Motorola software. Motorola software mayonly be copied into, used in, and redistributed with,theProductsassociatedwithsuchMotorolasoftware. No other use, including without limitationdisassembly of such Motorola software or exerciseof the exclusive rights reserved for Motorola, ispermitted.
120Limited Warranty Motorola Communication Products (International)Limited WarrantyMotorolaCommunicationProducts (International)Note: This Warranty applies in Singapore andthe Philippines.I. What This Warranty Coversand For How Long:MOTOROLA warrants the MOTOROLAmanufactured iDEN Communication Productslisted below (“Product”) against defects in materialand workmanship under normal use and servicefor a period of time from the date of purchase asscheduled below:Rechargeable Batteries will be replaced during theapplicable warranty period if:a. the battery capacity falls below 80% of ratedcapacity, orb. the battery develops leakage.MOTOROLA, at its option, will at no charge eitherrepair the Product (with new or reconditionedparts), replace it (with a new or reconditionedProduct), or refund the purchase price of theProduct during the warranty period provided it isreturned in accordance with the terms of thiswarranty. Replaced parts or boards are warrantedfor the balance of the original applicable warrantyperiod. All replaced parts of Product shall becomethe property of MOTOROLA.This express limited warranty is extended byMOTOROLA to the original end user purchaseronly and is not assignable or transferable to anyother party. This is the complete warranty for theProduct manufactured by MOTOROLA.MOTOROLA assumes no obligations or liability foradditions or modifications to this warranty unlessmadeinwritingandsignedbyanofficerofMOTOROLA. Unless made in a separateagreement between MOTOROLA and the originalend user purchaser, MOTOROLA does not warrantthe installation, maintenance or service of theProduct.iDEN Subscriber Digital Mobile andPortable Units One (1) YearProduct Accessories(manufactured by or under licensefrom MOTOROLA)One (1) YearBatteries One (1) Year
121MOTOROLA cannot be responsible in any way forany ancillary equipment not furnished byMOTOROLAwhichisattachedtoorusedinconnection with the Product, or for operation of theProduct with any ancillary equipment, and all suchequipment if expressly excluded from thiswarranty. Because each system which may usethe Product is unique, MOTOROLA disclaimsliability for range, coverage, or operation of thesystem as a whole, or any portion of the system notproduced by MOTOROLA, under this warranty.II. General Provisions:This warranty sets forth the full extent ofMOTOROLA’S responsibilities regarding theProduct, Repair, replacement or refund of thepurchase price, at MOTOROLA’S options, is theexclusive remedy. THIS WARRANTY IS GIVENIN LIEU OF ALL OTHER EXPRESSWARRANTIES. IMPLIED WARRANTIES,INLCUDING WITHOUT LIMITATION, IMPLIEDWARRANTIES OF MERCHANTABILITY ANDFITNESS FOR A PARTICULAR PURPOSE, ARELIMITED TO THE DURATION OF THIS LIMITEDWARRANTY TO THE FULL EXTENT SUCH MAYBE DISCLAIMED BY LAW. IN NO EVENT SHALLMOTOROLA BE LIABLE FOR DAMAGES INEXCESS OF THE PURCHASE PRICE OF THEPRODUCT, FOR ANY LOSS OF USE, LOSS OFTIME, INCONVENIENCE, COMMERCIAL LOSS,LOST PROFITS OR SAVINGS OR OTHERINCIDENTAL, SPECIAL OR CONSEQUENTIALDAMAGES ARISING OUT OF THE USE ORINABILITY TO USE SUCH PRODUCT, TO THEFULL EXTENT SUCH MAY BE DISCLAIMED BYLAW.III. How to Get WarrantyService:You must provide proof of purchase (bearing thedate of purchase and Product item serial number)in order to receive warranty service and, also,deliver or send the Product item, transportationand insurance prepaid, to an authorized warrantyservice location. Warranty service will be providedby MOTOROLA through one of its authorizedwarranty service locations. If you first contact thecompany which sold you the Product (e.g., dealeror communication service provider), it can facilitateyour obtaining warranty service.IV. What This Warranty DoesNot Cover:a. Defects or damage resulting from use of theProduct in other than its normal and customarymanner.
122Limited Warranty Motorola Communication Products (International)b. Defects or damage from misuse, accident,water, or neglect.c. Defects or damage from improper testing,operation, maintenance, installation, alteration,modification, or adjustment.d. Breakage or damage to antennas unlesscaused directly by defects in materialworkmanship.e. A Product subjected to unauthorized Productmodifications, disassemblies or repairs(including, without limitation, the audition to theProduct of non-MOTOROLA suppliedequipment).f. Product which has had the serial numberremoved or made illegible.g. Rechargeable batteries if:1.Any of the seals on the battery enclosure ofcells are broken or show evidence oftampering.2.The damage or defect is caused bycharging or using the battery in equipmentor service other than the Product for which itis specified.h. Freight costs to the repair depot.i. A Product which, due to illegal or unauthorizedalteration of the software/firmware in theProduct, does not function in accordance withMOTOROLA’S published specifications or thelocal type acceptance labeling in effect for theProduct at the time the Product was initiallydistributed from MOTOROLA.j. Scratches or other cosmetic damage toProduct surfaces that does not effect theoperation of the Product.k. Normal and customary wear and tear.l. Exclusion for defects or damage arising fromuse of the products in connection withnon-MOTOROLA equipment.VI. Patent and SoftwareProvisions:MOTOROLA will defend, at its own expense, anysuit brought against the end user purchaser to theextent that it is based on a claim that the Product orparts infringe a patent, and Motorola will pay thosecosts and damages finally awarded against theend user purchaser in any such suit which areattributable to any such claim, but such defenseand payments are conditioned on the following:a. That MOTOROLA will be notified promptly inwriting by such purchaser of any notice of suchclaim;b. That MOTOROLA will have sole control of thedefense of such suit and all negotiations for its
123settlement or compromise; andc. Should the Product or parts become, or inMOTOROLA’S opinion be likely to become, thesubject of a claim of infringement of a patent,that such purchaser will permit MOTOROLA, atits option and expense, either to procure forsuch purchaser the right to continue using theProduct or parts or to replace or modify thesame so that it becomes non-infringing or togrant such purchaser a credit for the Product orparts as depreciated and accept its return. Thedepreciation will be an equal amount per yearover the lifetime of the Product or parts asestablished by MOTOROLA.MOTOROLA will have no liability with respect toany claim of patent infringement which is basedupon the combination of the Product or partsfurnished hereunder with software, apparatus ordevices not furnished by MOTOROLA, nor willMOTOROLA have any liability for the use ofancillary equipment or software not furnished byMOTOROLAwhichisattachedtoorsuedinconnection with the Product or any parts thereof. Inno event shall MOTOROLA be liable for anyincidental, special or consequential damagesarising from any claim of patent infringement oralleged infringement.Laws in the United States and other countriespreserve for MOTOROLA certain exclusive rightsfor copyrighted MOTOROLA software, such as theexclusive rights to reproduce in copies anddistribute copies of such MOTOROLA software.MOTOROLA software may be used in only theProduct in which the software was originallyembodied and such software in such Product maynot be replaced, copied, distributed, modified inany way, or used to produce any derivative thereof.No other use including, without limitation,alteration, modification, reproduction, distribution,or reverse engineering of such MOTOROLAsoftware or exercise or rights in such MOTOROLAsoftware is permitted. No license is granted byimplication, estoppel or otherwise underMOTOROLA patent rights or copyrights.
124Patent and TrademarkInformationMOTOROLA, the Stylized M Logo and all othertrademarks indicated as such herein aretrademarks of Motorola, Inc. ® Reg. U.S. Pat. &Tm. Off. © 2004 Motorola, Inc. All rights reserved.Microsoft and Microsoft Internet Explorer areregistered trademarks of Microsoft Corporation.T9 is a trademark owned by TegicCommunications.T9®Text Input Patent and Trademark InformationThis product is covered by U.S. Pat. 5,818,437,U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and otherpatents pending.Java and all other Java-based marks aretrademarks or registered trademarks of SunMicrosystems, Inc. in the U.S. and other countries.All other product names or services mentioned inthis manual are the property of their respectivetrademark owners.Software Copyright NoticeThe Motorola products described in this manualmay include copyrighted Motorola and third partysoftware stored in semiconductor memories orother media. Laws in the United States and othercountries preserve for Motorola and third partysoftware providers certain exclusive rights forcopyrighted software, such as the exclusive rightsto distribute or reproduce the copyrighted software.Accordingly, any copyrighted software contained inthe Motorola products may not be modified,reverse-engineered, distributed, or reproduced inany manner to the extent allowed by law.Furthermore, the purchase of the Motorolaproducts shall not be deemed to grant eitherdirectly or by implication, estoppel, or otherwise,any license under the copyrights, patents, or patentapplications of Motorola or any third party softwareprovider, except for the normal, non-exclusive,royalty-free license to use that arises by operationof law in the sale of a product.
125IndexNumerics2-way radio 92seealsoPrivatecalls,groupcalls, and call alertsAAccessories 16safety 114Alpha mode 55Antenna 6attaching 6removing 6BBacklight 91Battery 3care 5charging 4, 5door 2inserting 3safety 110Baud rate 94CCall alerts 28deleting 29queue 28receiving 28responding 28, 29sending 28sorting 29status messages 71viewing 28Call filtering 98Call forwardingall calls 39missed calls 40off 40Call Hold 43Call Timers 46Call Waiting 42off 42Callsanswering automatically 91answering with any key 91emergency 21ending 17from Contacts 19from memo 50from Recent calls 18group, see Group callsicons 18international 44making 17on hold 43phone calls 17Private calls 17, 20, 92receiving 17redialing 19, 91remote PTT 102Speed Dial 20TTY, see TTY callsTurbo Dial 20voice name 20Circuit data 47Clock 91Contacts 19capacity 37creating entries 34deleting 36editing entries 36
126Indexicons 32iDEN Phonebook Manager38international numbers 37searching 33showing all entries 34showing only Private IDs 34SIM card 32storing fast 36storing from idle screen 36storing from Memo 36, 50storing from recent calls 30,36type 30, 32viewing 33with non-i325 phones 38DDirect Launch 26Displaybacklight 91colors 91contrast 91options 9screen 9EEmail 32, 35, 47Emergency calls 21Emergency Group calls 69ending 70making 69receiving 70End key 1FFaxesreceiving 47sending 47GGPS Enabled 78almanac data 83best results 81emergency calls 21, 79map software 84privacy options 83security 84viewing location 80GPS PIN 93GPS, see GPS EnabledGroup calls 45, 67, 92seealsoEmergencyGroupcallsmaking 46, 68off 46, 69receiving 46, 68HHandset, see phoneHeadset 102Hubs 67joining 67setting up 67viewing 68IIconscalls 18Contacts 32main menu 10MOSMS messages 65Recent calls 30status 11text entry 55iDEN Phonebook Manager 38Idle screen 9
127storingtoContacts36International numbers 44calling 44storing 37Isolated Operation 70JJava applicationsdeleting 73memory 74KKeypad 1locking 15, 93LLanguage 91Lists, see menusMMemo 50calling from 50creating 50editing 50storingtoContacts36, 50viewing 50MemoryJava applications 74MOSMS messages 66ring tones 53voice records 88, 89Menu key 1, 10Menus 9, 10context-sensitive 1, 10main menu 10Message center 59, 60seealsomessagesMOSMS messages 62voice mail 60Message notifications 58setting options 58Messages 58seealsovoicemail,MOSMSmessages, and SMSmessagesreceiving 58MOSMS messages 61creating 62deleting 65, 66drafts 64icons 65memory 66message center 62outbox 64quick notes 64receiving 61sending 62sent messages 65setting up 61MOTOtalkchannels 23codes 23emergency 26private MOTOtalk calls 25setup options 26talk range 23using 22Mute 21NNavigation key 1Numeric mode 57OOver-the-air programming 7
128IndexPPacket data 47Passwords 93Patent information 124Pausesdialing 44storing 37Phone 1, 9active line 91care 6locking 93modem 47off 6on 6only 94setting up 2Private Calls 17Private calls 17Profiles 95call filtering 98changing settings 96creating 97deleting 98editing 98surveillance 96switching 95temporary 97viewing 95Programming, over-the-air 7PTTOne Touch 20One Touch, setting 44PUK code 13RRadio frequency 105Recent calls 18, 30deleting 31display time 94icons 30storingtoContacts30, 36viewing 30Redialing 19, 91Ring tones 32, 51deleting 54downloading 53memory 53off 51setting 51settinginContacts34, 53silent 51, 52vibrate 51, 52viewing assigned 53Ringer 90seealsoRingtonesoff 90SSafety 105accessory 114battery 110driving 130electromagnetic interference108intrinsically safe 111medical devices 108radio frequency 105Security 93Send key 1Service, activating 6Settings 91resetting 94Shortcutscreating 100
129deleting 101editing 101using 100SIM card 3, 12, 14Contacts 32inserting 14removing 15with non-i325 phones 38SIM PIN 12, 93changing 12default 12entering 12requirement 13unblocking 13SMS messages 58, 61also see MOSMS messages61Speakerphone 20Speed Dial 20, 33, 35State Tone 27Status messages 103in call alerts 71Surveillance profile 96Symbols mode 57TT9 Text Input, see text entryTalkgroup Scan 69Talkgroups 45, 67, 92Text display area 9, 18Text entry 55Alpha mode 55database 55, 56icons 55mode 55Numeric mode 57Symbols mode 57Word mode 55Trademark information 124TTY calls 48baud rate 49making 48mode 48on 48Turbo Dial 20VVoice mail 58, 60receiving 60sending calls to 17setting up 60Voice name 20, 33Voice records 87creating 87deleting 88labelling 88locking 88memory 88, 89playing 87Volume, setting 90, 92WWaitsdialing 44storing 37Warranty 120Word mode 55
130Driving Safety Tips“Safety is your most important call!”Your Motorola wireless telephone gives you thepowerful ability to communicate by voice — almostanywhere, anytime, wherever wireless phoneservice is available and safe conditions allow. Butan important responsibility accompanies thatbenefits of wireless phones, one that every usermust uphold.When driving a car, driving is your firstresponsibility. If you find it necessary to use yourwireless phone while behind the wheel of a car,practice good common sense and remember thefollowing tips:•Get to know your Motorola wireless phone andits features such as speed dial and redial. Ifavailable, these features help you to place yourcall without taking your attention off the road.•When available, use a hands-free device. Ifpossible, add an additional layer of convenienceto your wireless phone with one of the manyMotorola Original hands-free accessoriesavailable today.•Position your wireless phone within easy reach.Be able to access your wireless phone withoutremoving your eyes from the road. If you receivean incoming call at an inconvenient time, ifpossible, let your voice mail answer it for you.•Let the person you are speaking with know youare driving; if necessary, suspend the call inheavy traffic or hazardous weather conditions.Rain, sleet, snow, ice, and even heavy traffic canbe hazardous.•If you receive an incoming call at aninconvenient time do not take notes or look upphone numbers while driving. Jotting down a “todo” list or going through your address booktakes attention away from your primaryresponsibility — driving safely.•Dial sensibly and assess the traffic; if possible,place calls when you are not moving or beforepullingintotraffic.Trytoplancallswhenyourcarwill be stationary. If you need to make a callwhile moving, dial only a few numbers, checkthe road and your mirrors, then continue.•Do not engage in stressful or emotionalconversations that may be distracting. Makepeople you are talking with aware you aredriving and suspend conversations which havethe potential to divert your attention away fromthe road.
131•Your phone can perform many other functionsbesides allowing you to make and receive calls.Do not let these features distract you fromdriving. Use them only when it is safe to do so.•Use your wireless phone to call for help. Dial9-1-1 or other local emergency number in thecase of fire, traffic accident or medicalemergencies.•Use your wireless phone to help others inemergencies. If you see an auto accident, crimein progress or other serious emergency wherelives are in danger, call 9-1-1 or other localemergency number, as you would want others todo for you.•Call roadside assistance or a specialnon-emergency wireless assistance numberwhen necessary. If you see a broken-downvehicle posing no serious hazard, a brokentraffic signal, a minor traffic accident where noone appears injured, or a vehicle you know to bestolen, call roadside assistance or other specialnon-emergency wireless number.

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