NEC Platforms SA3500G Security Appliance User Manual ZA SA3500G UserMan

NEC Platforms, Ltd. Security Appliance ZA SA3500G UserMan

Users Manual

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1 of 51 &RQWHQWV Contents ....................................................................................................... 1 FCC Regulatory Statement .......................................................................... 2 CANADA Regulatory Statement .................................................................. 4 License for maintenance upgrade function .................................................. 7 License concerning the Security scan function ............................................ 8 Safety Instructions ........................................................................................ 9 Preventing damage to this product ............................................................ 17 1. Precaution for Data and Security ......................................................... 19 2. Security scan functions ...................................................................... 21 3. Package Contents ............................................................................ 22 4. Part Names and Functions ................................................................ 24 5. Installation space .............................................................................. 29 6. Product installation ........................................................................... 32 7. Network Setup ................................................................................... 35 8. Initial Configuration .......................................................................... 36 9. Firmware Update ............................................................................... 41 10. Initialization ...................................................................................... 42 11. Securing the USB in place ............................................................... 44 12. Product Specifications .................................................................... 46 13. Software License Agreement ............................................................. 47 14. Contact Information ........................................................................... 49 Bluetooth is a registered trademark of Bluetooth SIG, Inc. © NEC Platforms, Ltd. 2016 Duplication, revision, and distribution of copies without permission from NEC Platforms, Ltd. are prohibited.
2 of 51 )&&5HJXODWRU\6WDWHPHQWFederal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: x Reorient or relocate the receiving antenna. x Increase the separation between the equipment and receiver. x Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. x Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user¶s authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
3 of 51 This radio transmitter FCCID: 2AA5WSA3500G has been approved by FCC to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Antenna List No. Manufacturer Part No. Antenna TYPE Peak Gain 1 Master Wave 98241PSAX002 Omni antenna 3.57dBi for 2.4GHz 1RWH7KHDQWHQQDFRQQHFWRULV5HYHUVH60$W\SH ,03257$17127( FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body.  IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. This radio transmitter IC: 11813A-SA3500G and FCC ID: 2AA5WSA3500G has been approved by Industry Canada to operate withthe antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Cet émetteur radio IC: 11813A-SA3500G et FCC ID: 2AA5WSA3500G a été approuvé par Industrie Canada pour fonctionner avec les types d'antennes énumérés ciͲdessous avec le gain maximal admissible et impédance d'antenne requise pour chaque type d'antenne indiqué. Types d'antennes n'est pas inclus dans cette liste, ayant un gain supérieur au gain maximal indiqué pour ce type, sont strictement interdits pour une utilisation avec cet appareil.
4 of 51 &$1$'$5HJXODWRU\6WDWHPHQWICES-003 Regulatory Statements This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis d’Industry Canada (IC) Cet appareil numérique de classe B est conforme aux norms canadiennes ICES-003 et RSS-247. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence et (2) cet appareil doit accepter toute interférence, notamment les interferences qui peuvent affecter son fonctionnement Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a person’s body). Informations concernant l ’exposition aux fréquences radio (RF) La puissance de sortie émise par l’appareil de sans fil est inférieure à la limite d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal. Ce périphérique a également été évalué et démontré conforme aux limites d’exposition aux RF d’IC dans des conditions d’exposition à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d’une personne).
5 of 51 Limitations and disclaimers (1) All rights reserved. No part of this manual may be copied or reproduced without prior permission. (2) Contents of this manual may change without notice. (3) We take every possible precaution to ensure the accuracy of this manual, but if anything is unclear or erroneous in the content, please contact us. (4) We assume no responsibility whatsoever for pure economic losses such as damage incurred from miscommunication resulting from external causes such as malfunction of this product, user misoperation, natural disasters, faults, and power cuts. (5) Please note that we shall not be responsible for any damage resulting from security problems if no security measures are in place or the wireless LAN specification is insecure. (6) If this product is damaged accidentally through inappropriate use or unpredictable circumstances (e.g., thunderstorms or electric current leakage), this product may not operate properly. Please read this document and follow the instructions carefully. (7) For ease of use of this product, we recommend connections on the 1000BASE-T, 1000 Mbps or the 100BASE-TX, 100 Mbps standard. (8) This product is a product to reduce the risk of threats on the network, but it is not guaranteed to remove the threat completely upon installation. (9) Internet connection is necessary to use the security scan functions of this product. (10) When the license agreement period is exceeded, this product will suspend all security scan functions. Therefore, it cannot connect to the Internet. Notes on wireless LAN z The standard values of wireless LAN are the maximum theoretical values when communication is carried out with other devices with the same configuration as this product. The standard values may not indicate the actual data transfer rate. z The interconnectivity of this product with third-party products is not guaranteed. z Wireless LAN transmission distance and transmission speed varies greatly depending on objects in the surrounding environment such as walls and furniture.
6 of 51 z This radio transmitter IC: 11813A-SA3500G has been approved by Industry Canada to operate withthe antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. z Cet émetteur radio IC: 11813A-SA3500G a été approuvé par Industrie Canada pour fonctionner avec les types d'antennes énumérés ci ಢdessous avec le gain maximal admissible et impédance d'antenne requise pour chaque type d'antenne indiqué. Types d'antennes n'est pas inclus dans cette liste, ayant un gain supérieur au gain maximal indiqué pour ce type, sont strictement interdits pour une utilisation avec cet appareil. Antenna List No. Manufacturer Part No. Antenna TYPE Peak Gain 1 Master Wave 98241PSAX002 Omni antenna 3.57dBi for 2.4GHz
7 of 51 /LFHQVHIRUPDLQWHQDQFHXSJUDGHIXQFWLRQMaintenance version update function automatically updates through the Internet when there is an important change in the software of this product. "Important Update" means it indicates that NEC Platforms, Ltd. (Hereafter assumed as "Our company") will provide the software version upgrade of the functionality (For example, software update to improve security failure, etc.) of this product when it is determined to be required. When there is an important update, you will be guided in the "Important News" of our home page (https://www.necplatforms.co.jp/). Since this product reboots when maintenance version upgrade of the functionalities begins to operate while connecting, connected communication is cut until then. In addition, in the case of metered billing contracts, communication cost may occur due to software downloads, speed limit occurs due to packet transmission excess amount. In this function, among the information with regards to this product, we notify the server that we operate for the minimum required equipment information and network information in order for this function to operate. These information are used only for the implementation of this function, and the improvement and enhancement of this product and function. Moreover, appropriate management of these information is performed in accordance with our company's handling procedures. When we use this function in cooperation with a third party, appropriate management is implemented similar to our handling procedure. The initial value of this function is enabled. When you cannot get the license, please disable the function according to the following procedure. However, when you disable this function, update is not done automatically even if there are critical software updates that improve security failure. When you keep using the software before it is improved, there is a possibility that the danger done by an illegal access from a malicious third party may remain. <How to stop> (1) Start the Web setup. (p35) (2) Click ³Maintenance´ on the Top page. (3) Select ³Maintenance´ then ³Maintenance´. (4) Remove the check on [Enable] in ³Maintenance Update´. (5) Click ³Apply´.
8 of 51 License concerning the Security scan function Please confirm it before using this product. When this product is used, it is assumed that you have the license for this function. To detect the threat, the security scan function is processed through the Internet as follows. x Automatic update of information file (virus information etc.) used by security scan function. x Confirmation of URL that access the Internet. In the case of metered billing contracts, communication cost may occur due to the downloading of the information file, and speed limit occurs due to packet transmission excess amount. In this function, among the information on this product, the minimum device information necessary in order for this function to operate is notified to the server. These information is used only for the implementation of this function and it is not used for any other purpose. Moreover, these information follows the handling procedure of our company, and appropriate management is performed. We, in cooperation with a third party, execute appropriate management similar to our handling procedures on this function.
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10 of 51 Warning Power supply x Do not use household power voltages other than those displayed on the AC power cord. Doing so may cause fire or electric shock or malfunction. When plugging this product in a wall outlet where other products are already plugged in, be careful that you do not exceed the maximum current rating of the outlet. Otherwise, a fire, electric shock or malfunction may occur. x Do not scratch, damage, or modify the power cord. Also, do not forcibly bend, pull, twist or tie the cord. Otherwise, a fire or electric shock may occur. If the power cord is excessively pressed or heated up, the cord may be damaged and a fire and electric shock may occur. x Do not use an overloaded multi-plug adaptor. Otherwise, the multi-plug adaptor may heat up and be degraded, and then a fire may occur. x Use only the AC adaptor and power cord supplied for this product. Do not use the AC adaptor and power cord with other products. Otherwise, a fire, electric shock or malfunction may occur. x The AC adaptor and power cord supplied for this product must be used together. Never combine the AC adaptor of a different product with the power cord. Otherwise, a fire, electric shock or malfunction may occur. x Do not put anything on the AC adaptor or cover it with cloth. Otherwise, the adaptor may heat up, the case and power cord may melt, and then a fire or electric shock may occur.
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14 of 51 x During or after using this product, protruding objects such as this product's body and connector may become very hot. In particular, this product is covered with a metal case, please be aware that there is a risk of burns. Caution Installation place x Do not place this product in an area exposed to direct sunlight, or in a very hot place, for example near a heat generating appliance such as a stove or a heater. Otherwise, the internal parts of this product may heat up, and a fire may occur. x Do not place this product in a place where the temperatures change dramatically, for example near an air conditioner or a heater. Otherwise, the internal parts of this product may be wetted by condensation, and a fire, electric shock or malfunction may occur. x Use this product in the environment with temperature of 0-40°C and humidity of 10 - 90% without condensation. x Do not place this product in a location exposed to cooking oil or steam, for example near a cooker. Also, do not place this product in a dusty place. Otherwise, a fire, electric shock or malfunction may occur. x Do not place this product in an unstable location such as on an unstable table or inclined surface. Do not place any heavy object on this product. Otherwise, this product may lose balance and collapse, or the heavy object may drop and an injury may occur.
15 of 51 x Do not block the ventilation slots of this product. This product may heat up, and then a fire may occur. Avoid the following.  Placing this product in narrow, poorly-ventilated spaces such as storage racks, bookshelves, and boxes.  Placing this product on a carpet and a mat.  Covering this product with a tablecloth, etc. x Do not stack this product. Stacking this product may cause a fire because of overheating inside this product. When using in the vertical position, always use the stand provided, and please ensure that there is enough space at either side of this product. x Do not attach this product to non-vertical walls, ceilings, etc. It may fall due to vibration and cause damage or injury. Power supply x When using this product, ensure that the power plug is securely inserted into the outlet. Remove the power plug from the outlet by pulling on the plug. Do not pull the power cord. Otherwise, it may be damaged, and a fire or electric shock may occur. x Periodically (once every six months) remove dust that has accumulated between the power plug and outlet. Otherwise, a fire may occur. x Before cleaning this product, remove the AC power cord from the outlet for safety reasons. Otherwise, an electric shock may occur. x Before moving this product, remove the AC power cord from the outlet and disconnect all cords. Otherwise, the cords may be damaged, and a fire or electric shock may occur.
16 of 51 x If this product will not be used for a long time, remove the AC power cord from the outlet for safety reasons. x When or after using this product, the AC adaptor can reach high temperatures. Be careful of burn injuries. Restrictions x During thunderstorms, do not touch the power cord or connect to any surrounding device. Otherwise, an electric shock caused by a thunderbolt may occur. x Do not climb on this product. Especially be cautious if you have small children in your family. It can break and possibly cause injury.
17 of 51 Preventing damage to this product Follow these instructions to retain performance and prevent malfunction of this product. Installation place x Do not place this product in any of the following locations.  a place affected by vibration, a place where volatile chemicals are filled or where chemicals are close by,  a place affected by magnetism from an electric product, audio/video device, or office automated device, or a place where electromagnetic waves are emitted (microwave ovens, speakers, TV sets, radios, fluorescent lamps, air conditioners, electric cooking equipment, etc.), or  a place near a high-frequency noise generating high-frequency sewing machine or welding machine. x If you use this product near a cordless phone or a radio, you may hear noises. If you use it near a TV set, you may hear noises and the screen may be unclear. Also, you may have poor reception. Keep this product a few meters away from those devices. x A data communication error may occur if this product and the wireless LAN terminal are very close to each other. Keep this product at least a meter away from other devices. x If you use this product with the wall mount and leave it installed in the same place for a long period of time, the wallpaper may become discolored (fading).
18 of 51 Restrictions x Do not drop or hit this product. Otherwise, it may malfunction. x Do not leave this product in a cold place such as an ice warehouse. Otherwise, this product may operate abnormally. x Disconnect all cords before moving this product. Otherwise, it may malfunction. x This product may operate abnormally if the connecting cords are disconnected when it is on, or if the connection is unstable. When this product is on, do not touch the connecting parts. x Do not turn on this product immediately after you turn it off. Wait at least 10 seconds to restart. It may not turn on if you attempt to turn it back on immediately. Regular care x Do not wipe with benzene, paint thinner, alcohol or other chemical agents. It may change the color or shape of this product. If this product is very dirty, soak the cloth in mild detergent and wring well. Wipe off this product with the damp cloth and then dry it with a soft cloth. Never wipe the connector with a damp cloth. x If water droplets are found on this product, wipe off with a dry cloth.
19 of 51 1. Precaution for Data and Security For data corruption x If this product turns off or disconnects during data communication, a communication error may occur and cause data corruption. Security notes on wireless LAN products Wireless LAN has the advantage of a LAN connection without the use of Ethernet cables if the device is placed within the reach of radio waves. You can transmit and receive information between devices that use radio waves such as a computer and the wireless LAN access point (base unit). On the other hand, you may encounter the following problems if you do not complete the settings related to security because the radio waves reach beyond all obstacles such as walls if within a certain range. x Interception of information: Some malicious computer users may intercept radio waves intentionally to discover your IDs, passwords, credit card numbers, e-mails, etc. x Unauthorized intrusion: Some malicious computer users may access personal or office networks to gain personal or confidential information and send out false data. Also, they may intercept communication content, rewrite it, and then send it out. Furthermore, they may send out computer viruses to destroy data and systems. Wireless LAN products already have security systems so there is a low probability that any of the above problems will occur if you use this product with these settings.
20 of 51 You should be fully aware of problems which may happen to you if you do not do your security configuration. We recommend that you use this product only after making the security setting you judged to be necessary based on a proper understanding of the problems which may occur if security settings are not configured. We, NEC Platforms, Ltd., do not take responsibility for any damage caused by a security problem occurring because of a lack of a security measure or an unavoidable issue with the wireless LAN specifications.
21 of 51 2. Security scan functions This product offers the following security scan functions. x Anti-virus Programs which include virus and dangerous codes are blocked. Web browsing, receiving emails, and the communication of other applications are observed, and checks whether a virus exists in a downloaded file. x Intrusion Prevention Security measure level is improved by sensing and defending the network, such as company Intranet, against unauthorized intrusion and attack. x Web Guard Access to dangerous sites, such as sites that are infected with virus by fishing site and browsing, is guarded by accumulated signatures. x URL Filtering Specifying the category of Web sites is set beforehand to limit the browsing. As a result, access to a harmful or a non-business related site is blocked. x URL Keyword Filtering Specific character strings are registered beforehand. During Web browsing, URL access to pages that matches the registered character string is blocked. x Application Guard The use of applications wherein an unspecified number of individuals can exchange information like file exchange software and video sharing application, messenger application, etc. is blocked. Please refer to Chapter 3.3 of the "Functional Details Manual´ for the detailed information on the security scan function.
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4.Fr (4)(3)(2)(1) La(1(2(3 Pront) ALE) WIR) NET) POW((mpN1) PO2) NEla3) WIlamartt siERT1 RELESTWORWER l9) US10) Wp indNamOWEETWamp IRELmp t Nde lampSS lamRK lamamp SB poWPS sdicameER laWORKLESSNamp mp mp ort switchatormp K S** mesh (1r IllumBlinIllumBlinĺ IlOFFIllumIllumOFFIllumBlinBlinBlinOFFs a2) WALamminatking minatking lluminF minatminatF minatking king king F and AN pompcing inin oraing inin rednatinging ining ining inin grein orain redd F ALEort /Wcolon greeange n red d (Forg in gn green red n greeeen (oange d 24 oFunERT2(1WAN poren r 5 secgreenen en one-shof 51ncti2 lamp IN3) LAport stPFDE.) n EPNNWNWhot) UWWW1 ionp NFO laAN potatus PoweFirmwDo noEquipEquipPoweNetwoNetwoWAN No neWireleUndeWireleWireleWirelens amp (7(8ort /LAindicaer is oware ot turnpmenpmener is oork coork coport etworess Lr traness Less Less L7) OP8) OP(AN poator laEon. is loan off t start is boff. onneonneis nork conLAN cnsmittLAN isLAN sLAN isPT1 laPT2 la(11) Ssrt staamp Explaadingthis prtup heing ectionectionot acqnnectcommting as beisettins notamp amp Securitswitchatus inanat. produhas fareston is pon failuquiredtion. municand reng seg (Wt in usty scah ndicattionuct. ailed.ored. ossibre (IPd)*. cationeceivet (WPS) hse. an funtor la le (noP addn is enving thPS). has fanction mp ×ormadressnablehe daailed.× 4 l). of ed. ata. .
25 of 51 Name Lamp color Explanation(4) ALERT1 lamp Illuminating in orange. 60 seconds after blinking orange. Blinking in orange. 60 seconds after threat is detected. OFF No threat detected. (5) ALERT2 lamp Illuminating in green. Preparing for security scan function. Illuminating in orange. Security scan function activation*** is not done. Blinking in orange. Ongoing security scan function activation. Illuminating in red Security scan function license has expired. Blinking in red 30 days until the license expiration of the security scan function is cut. OFF Security scan function activation is done and available. (6) INFO lamp Illuminating in orange. Firmware for a possible upgrade. Blinking in orange. Ongoing firmware upgrade. OFF No firmware for a possible upgrade. (7) OPT1 lamp OFF Unused (8) OPT2 lamp OFF Unused (12) WAN port state indicator lamp Illuminating in green The WAN port link is established. Blinking in green The WAN port is transmitting and receiving data. OFF The WAN port link is not established. (13) LAN port state indicator lamp x 4 Illuminating in green The LAN port link is established Blinking in green The LAN port is transmitting and receiving data. OFF The LAN port link is not established. * For router mode only. (Router mode is scheduled for future support.) ** Wireless LAN function is scheduled for future support. *** It means Security Scan function activation and the license's start of use.
26 of 51 Port Name Display Explanation(9) USB port* Port for connecting USB devices. (12) WAN port WAN Port for connecting broadband modem, etc. (13) LAN port LAN Port for connecting computer, etc. via Ethernet cable. * USB function is scheduled for future support. Configuration switch Name Display Explanation(10) WPS switch* WPS This switch is used to set the wireless LAN by using the wireless LAN setting (WPS) function. (11) Security scan function switch OPT1 When the ALERT1 lamp illuminates orange (threat detection), the threat detection is released. When the ALERT2 lamp illuminates orange (activation is not done), activation is done. * Wireless LAN function is scheduled for future support.
Ba Co (1(2 ackonfig1) OP2) REk gurNaPT2 sESET(1)ratioameswitcT sw) OPTon sch itch (T2 swswit(3) Anwitch tch DisOREtennasplaOPT2 ESETa conn(2ayTT T(R27 onecto2) RESThis sThis sReferof 51or SET switchwitchr to ³11 (5)(4) Aswitchh is ush is fo10. In) Anti-AC adh Exsed wor initnitializ-theft daptoxplawhen ializazationhookr connatifirmwation. n´) k nectoonware or is uppdatedd.
28 of 51 Ports and others Name Display Explanation(3) Antenna connector* ANT Separately sold optional external antenna (ANT) is installed in 2 places. Please note that the performance is not demonstrated in the installation of only one place. (4) AC adaptor connector Connect the AC adaptor to this jack. (5) Anti-theft hook − Anti-theft key installation hole. This product is protected from theft by installing a commercially available security wire. * When the future support of wireless LAN is used, this connector is used to install the optional external antenna (charged) that can widen the communication coverage area. ** Depending on the shape of the key, this security wire may not enter the hook. Please note the shape of the key in selecting the security wire.
29 of 51 5. Installation space This product should be installed and operated with a minimum separation of 7 cm (2.76 inch) from any nearby walls or computers (on all sides except the bottom, or all sides except the wall-mounted side if mounted on a wall.). Caution x Do not install in a place that is subject to strong physical shock or vibration.Also, do not install to non-vertical walls, ceilings, etc. It may fall due to vibration and can cause damage or injury. x Please do not install this product on walls made up of soft material such as plywood. Install this product in places where you can firmly secure it. If screws come off and fall, it can cause damage and injury. x Be sure to support the main unit with your hands when performing operations such as connecting cables or operating the switches while mounting on a wall. If unsupported, the product may fall and can cause damage or injury. x Please do not drop this product. The fall may cause breakdown, and when it is used just as it is, fire and electric shock may occur. When this product is dropped and damaged, please unplug the AC adapter from the outlet immediately and contact us. x Please do not block the ventilation holes. Blocking the ventilation holes will confine the heat inside and may cause fire. [Example] :DUQLQJ xPlease do not drop this product. The fall may cause breakdown, and when it is used just as it is, fire and electric shock may occur. When this product is dropped and damaged, please unplug the AC adapter of this product from the outlet immediately and contact us.
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40 of 51 If the ALERT2 lamp is not turned off, activation of this product has failed. Please confirm the following. Can this product communicate over the Internet? ĺConfirm the NETWORK lamp of this product illuminates green. ĺConfirm the setting of the higher-level device of this product (broadband modem etc.). ĺIn case the IP address of this product is set by Web, confirm that the IP address, the default gateway address, and the DNS server address of this product are correctly set.
41 of 51 9. Firmware Update The firmware of this product is updated by using the maintenance upgrade function. 1. This product regularly accesses the management server and confirms the presence of a new firmware. 2. The INFO lamp of this product illuminates orange when there is a new firmware. 3. The OPT2 switch of this product is pressed for two seconds or more. 4. The INFO lamp blinks orange when firmware update starts. 5. This product restarts automatically when firmware update is completed. The INFO lamp returns to color orange when firmware update fails. (Product does not restart.) * Initial value of this function is "Enabled".
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46 of 51 12. Product Specifications Item FunctionProduct name Aterm SA3500G WAN interface Physical Interface 8 PIN modular jacks(RJ-45) Number of ports 1 port Type 1000BASE-T/100BASE-TX（IEEE802.3ab/ IEEE802.3u）Auto MDI/MDI-X LAN interface Physical Interface 8 PIN modular jacks(RJ-45) Number of ports 4 port Type 1000BASE-T/100BASE-TX（IEEE802.3ab/ IEEE802.3u）Auto MDI/MDI-X Wireless LAN interface* Antenna Built-in antenna IEEE802.11n Frequency band/channel 2.4GHz（2400-2484MHz)/ 1-13ch Bit rate At most 300Mbps (in case of HT40) IEEE802.11g Frequency band/channel 2.4GHz（2400-2484MHz)/ 1-13ch Bit rate 54/48/36/24/18/12/9/6Mbps IEEE802.11b Frequency band/channel 2.4GHz（2400-2484MHz)/ 1-13ch Bit rate 11/5.5/2/1Mbps USB port Physical Interface Type A connector Number of ports 1 port Type USB2.0 Operating conditions Temperature: 0 to 40°C Humidity: 10 to 90% (With no condensation) Dimensions Approx. 174(W) x 195(D) x 40 (H) mm Approx. 6.85(W) x 7.68(D) x 1.57 (H) inch (Excludes the protruding parts and stand) Power source (AC adaptor)** AC100V-240V 50/60 Hz (Using the AC power cord) Power consumption Up to 21 W Weight Approx. 1 kg (Excludes the AC adaptor and AC power cord) * Wireless LAN and USB functions are scheduled for future support ** The power voltage is a standard value displayed on the AC power cord.
47 of 51 13. Software License Agreement NEC Platforms Ltd. (Hereafter assumed as "Our company") allows the customer to use the software (Hereafter assumed as "This software") installed in our Aterm SA3500G (Hereafter assumed as "This product") and the related document (Hereafter assumed as "This document") (Collectively, software and this document is referred to as the "Licensed product") based on the software license agreement (Hereafter assumed as "This contract"). It is assumed that the customer has agreed to the contract, so before using this product, please read the contract carefully. When the customer has started using this product, it is assumed that you have agreed to this contract. Please refrain from using this product at once when customer cannot agree to this contract, and return immediately to the store of purchase with all bundled items to prove payment. In this case, the paid price will be returned. 1. Right to use (1) Our company allows a customer with limited, non-exclusive, and non-transferable right to use this software only in this product, according to this document. (2) The right to execute the following is not included in the above-mentioned rights to use. (i) Duplication, modification, translation, making a quotation or a secondary article of the entire or part of the license. (ii) Offering whole or a part of this product as well as this document by sales, lease, loan, distribution, re-use license or other methods except in the case provided in clause #4 of this article. (iii) Trying to obtain the entire or part of the source code of the licensed products by reverse engineering, or other methods to disassemble, the whole or part of this software. (iv) Erase, modify or conceal the copyright display, trademark notice or other property right displays that are written or embedded in the licensed products. (v) Use all or a part of this software other than this product. (vi) Provide all or part of this software separately from this product. (vii) Use this software to develop software application for customer's business. (viii) Using the licensed product in other usage, like life-support systems, implants, nuclear facilities and systems, in which a breakdown can lead to death or cause catastrophic property damage. (ix) Make a third party execute either the above-mentioned or allow a third party to execute either of the above-mentioned. (3) Our company has the right to inspect the use of the licensed product and usage situation for the purpose of confirming the compliance of the customer to the terms and conditions of this contract by prior written notice to the customer. However, the inspection will be carried out during business hours as long as it does not disturb the customer's business. 2. Possession of Intellectual Property Rights Any provision of this contract are the intellectual property rights concerning all the licensed products as well as program updates (It does not matter whether or not out company made the program update) is not transferred to the customer. All rights regarding the licensed products belong to the suppliers of the company or to our company. 3. No Warranty (1) Our company does not guarantee the customer any kind relating to the licensed product. (2) Our company will provide the customer the program that performs the update or the program (Hereafter assumed as "Update program") for the update or information of the update based on the software maintenance contract to be executed among customers separately when there is an update, additional functions, change or bug fix (The following are collectively called "Update") of the licensed product. However, the necessity for providing the program or information, availability, how to provide, etc., shall be determined based on the company's decision. The update program provided to the customer is assumed to be part of the licensed product.
48 of 51 4. Contract period and contract cancellation (1) Customer can terminate this contract by written notice to the company at least 30 days before the contract termination. (2) When the customer does not comply with any provisions of this contract, our company can cancel this contract any time. (3) After cancelling this contract, the customer cannot use this product and this document for any purpose. After this contract is cancelled, Article 1 Section 2, Article 1 Section 3, Article 2, Article 3, Article 5, Article 6, Article 7, and Article 8 are assumed to continue to take effect. 5. Export The customer must not export this product, as well as the whole or a part of this document directly or indirectly without getting permission Japanese Government, US Government, and the associated foreign government. Moreover, it is not possible to use it outside Japan because it does not conform to foreign regulations, etc. 6. Limitation of Liability The company or our store shoulders no kind of responsibility regarding the procurement cost of using alternate goods or alternate service resulting from using or unavailability of the licensed products arising out of this contract, profit losses, indirect losses, special damages, consequential losses, collateral damages, or punitive damages (Includes a case where our company has foreseen the occurrence of damage or was able to foresee.). Moreover, when our company or our store assume liability for the damages, regardless of its legal structure, assumes the upper bound of the price equivalent to the amount of the licensed product out of consideration of this paid product by the customer. 7. Third party Software The software component permitted by the third party is included in this software. Provisions of this contract are not applied to these software components, and we assume that the respective license conditions are applied. Please confirm this item described in the instruction manual included with the product about these software and the terms of use. 8. General Provisions (1) This contract is governed by Japan law; it is interpreted in accordance with the country's law. (2) For the resolution of all disputes related to this contract, it shall be settled as a first trial in an exclusive agreement jurisdiction court at the Tokyo District Court. (3) The customer, regardless of any operation of law other modes, may not succeed, transfer or entrust this contract or contract rights in this document without prior consent. (4) This contract provides for the complete agreement between our company and the customer regarding the subject matter of this contract, and to replace all previous consent, agreement, and declaration of intention or memorandum of understanding. (5) The Software is a ³commercial item´ as that term is defined in 48 C.F.R. 2.101, consisting of ³commercial computer software´ and ³commercial computer software documentation´ as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, NEC Platforms provides the Software to US Government End Users only pursuant to the terms and conditions herein. 9. Contact Please contact "14. Contact Information" of "Aterm Biz Information Center".
49 of 51 14. Contact Information (As of January, 2016) 3URGXFW6XSSRUWhttp://www.necplatforms.co.jp/product/security_ap/ Aterm SA3500G support information such as manual for downloading and useful information are published. For questions on the function and handling method of the Aterm Biz product, you can contact us by mail. Please follow the procedure in the website below and input your questions. https://www.necplatforms.co.jp/scripts/net_s/form.pl * Please acknowledge beforehand that service sometimes may be suspended.
50 of 51 Aterm Biz ,QIRUPDWLRQ&HQWHU For questions on Aterm Biz's function, operation, setting, fault diagnosis, maintenance, repair, optional purchases, etc., please contact the Aterm Biz Information Center. NaviDial TEL: 0570-025225 (Same number from a mobile phone.) * Call charge is customer charged. * It is not likely to connect from some parts of IP lines (050 numbers). When not connecting, please use other means of communication such as mobile phones. * Service contents may change without prior notice. Contact Hours 9:00AM - 12:00AM, 1:00PM - 5:00PM (Monday - Friday) (Closed on weekends, holidays, Year-end and New Year holidays, company holidays, and during system maintenance.) Request
51 of 51 +DQGOLQJRI3HUVRQDO,QIRUPDWLRQ In our company, we established the privacy protection policy and we strive for the protection of the customer's personal information. Customer personal information included in the information provided by the customer is acquired in order to answer inquiries and contact customers, and is never used for other purposes. Moreover, personal information is never offered to a third party without the consent of the customer. However, personal information may be disclosed to subcontractors in order to entrust the business. In that case, it is entrusted after having signed an agreement, including the nondisclosure clause, etc., and personal information is managed properly. In case of inquiries and consultation regarding personal information, please contact NEC Platforms, Ltd. Aterm Biz Information Center (see page 48). Functional Details Manual Detailed function of this product is explained in the "Functional Details Manual". Start a Web browser and refer to the following URL. Moreover, "Functional Details Manual" can be downloaded to your computer and be read offline. Please download the file from the support page of following URL if necessary. http://www.necplatforms.co.jp/product/security_ap/
Store AM1-002912-002 NEC Platforms, Ltd. 1/2016 Aterm SA3500G Instruction Manual 2nd edition

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