NEC Platforms SA3500G Security Appliance User Manual ZA SA3500G UserMan
NEC Platforms, Ltd. Security Appliance ZA SA3500G UserMan
Users Manual
Ate erm Biz Seriies ZA A-SA A350 00G Instrruc ctio on M Man nua al áŠP Please rea ad th his do ocum ment befo ore us sing this prod duct. áŠK Keep this Instrructio on Manua al forr futu ure re efere ence.. Te echn nical stan ndarrds certif c fied prod duct &RQWHQWV Contents ....................................................................................................... 1 FCC Regulatory Statement .......................................................................... 2 CANADA Regulatory Statement .................................................................. 4 License for maintenance upgrade function .................................................. 7 License concerning the Security scan function ............................................ 8 Safety Instructions ........................................................................................ 9 Preventing damage to this product ............................................................ 17 1. Precaution for Data and Security ......................................................... 19 2. Security scan functions ...................................................................... 21 3. Package Contents ............................................................................ 22 4. Part Names and Functions ................................................................ 24 5. Installation space.............................................................................. 29 6. Product installation ........................................................................... 32 7. Network Setup ................................................................................... 35 8. Initial Configuration .......................................................................... 36 9. Firmware Update ............................................................................... 41 10. Initialization ...................................................................................... 42 11. Securing the USB in place ............................................................... 44 12. Product Specifications.................................................................... 46 13. Software License Agreement............................................................. 47 14. Contact Information ........................................................................... 49 Bluetooth is a registered trademark of Bluetooth SIG, Inc. Š NEC Platforms, Ltd. 2016 Duplication, revision, and distribution of copies without permission from NEC Platforms, Ltd. are prohibited. 1 of 51 )&&5HJXODWRU\6WDWHPHQW Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: x Reorient or relocate the receiving antenna. x Increase the separation between the equipment and receiver. x Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. x Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the userÂśs authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. 2 of 51 This radio transmitter FCCID: 2AA5WSA3500G has been approved by FCC to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Antenna List No. Manufacturer Master Wave Part No. 98241PSAX002 Antenna TYPE Omni antenna Peak Gain 3.57dBi for 2.4GHz 1RWH7KHDQWHQQDFRQQHFWRULV5HYHUVH60$W\SH IMPORTANT NOTE FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. ,03257$17127( This radio transmitter IC: 11813A-SA3500G and FCC ID: 2AA5WSA3500G has been approved by Industry Canada to operate withthe antenna types listed FCC Radiation Exposure Statement below with the maximum permissible gain and required antenna impedance for This complies with FCC radiation set having forth for each equipment antenna type indicated. Antenna types notexposure included inlimits this list, a an uncontrolled environment. This equipment should be installed and operated gain greater than the maximum gain indicated for that type, are strictly with minimum distance 20 cm between the radiator & your body. prohibited for use with this device. Cet ĂŠmetteur radio IC: 11813A-SA3500G et FCC ID: 2AA5WSA3500G a ĂŠtĂŠ approuvĂŠ par Industrie Canada pour fonctionner avec les types d'antennes ĂŠnumĂŠrĂŠs cidessous avec le gain maximal admissible et impĂŠdance d'antenne requise pour chaque type d'antenne indiquĂŠ. Types d'antennes n'est pas inclus dans cette liste, ayant un gain supĂŠrieur au gain maximal indiquĂŠ pour ce type, sont strictement interdits pour une utilisation avec cet appareil. 3 of 51 &$1$'$5HJXODWRU\6WDWHPHQW ICES-003 Regulatory Statements This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numĂŠrique de la classe B est conforme Ă la norme NMB-003 du Canada. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS247. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Canada, avis dâIndustry Canada (IC) Cet appareil numĂŠrique de classe B est conforme aux norms canadiennes ICES-003 et RSS-247. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer dâinterfĂŠrence et (2) cet appareil doit accepter toute interfĂŠrence, notamment les interferences qui peuvent affecter son fonctionnement Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has also been evaluated and shown compliant with the IC RF Exposure limits under mobile exposure conditions. (antennas are greater than 20cm from a personâs body). Informations concernant l â exposition aux frĂŠquences radio (RF) La puissance de sortie ĂŠmise par lâappareil de sans fil est infĂŠrieure Ă la limite dâ exposition aux frĂŠquences radio dâIndustry Canada (IC). Utilisez lâappareil de sans fil de façon Ă minimiser les contacts humains lors du fonctionnement normal. Ce pĂŠriphĂŠrique a ĂŠgalement ĂŠtĂŠ ĂŠvaluĂŠ et dĂŠmontrĂŠ conforme aux limites dâexposition aux RF dâIC dans des conditions dâexposition Ă des appareils mobiles (antennes sont supĂŠrieures Ă 20 cm Ă partir du corps dâ une personne). 4 of 51 Limitations and disclaimers All rights reserved. No part of this manual may be copied or reproduced without prior permission. (2) Contents of this manual may change without notice. (3) We take every possible precaution to ensure the accuracy of this manual, but if anything is unclear or erroneous in the content, please contact us. (4) We assume no responsibility whatsoever for pure economic losses such as damage incurred from miscommunication resulting from external causes such as malfunction of this product, user misoperation, natural disasters, faults, and power cuts. (5) Please note that we shall not be responsible for any damage resulting from security problems if no security measures are in place or the wireless LAN specification is insecure. (6) If this product is damaged accidentally through inappropriate use or unpredictable circumstances (e.g., thunderstorms or electric current leakage), this product may not operate properly. Please read this document and follow the instructions carefully. (7) For ease of use of this product, we recommend connections on the 1000BASE-T, 1000 Mbps or the 100BASE-TX, 100 Mbps standard. (8) This product is a product to reduce the risk of threats on the network, but it is not guaranteed to remove the threat completely upon installation. (9) Internet connection is necessary to use the security scan functions of this product. (10) When the license agreement period is exceeded, this product will suspend all security scan functions. Therefore, it cannot connect to the Internet. (1) Notes on wireless LAN The standard values of wireless LAN are the maximum theoretical values when communication is carried out with other devices with the same configuration as this product. The standard values may not indicate the actual data transfer rate. The interconnectivity of this product with third-party products is not guaranteed. Wireless LAN transmission distance and transmission speed varies greatly depending on objects in the surrounding environment such as walls and furniture. 5 of 51 z This radio transmitter IC: 11813A-SA3500G has been approved by Industry Canada to operate withthe antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. z Cet ĂŠmetteur radio IC: 11813A-SA3500G a ĂŠtĂŠ approuvĂŠ par Industrie Canada pour fonctionner avec les types d'antennes ĂŠnumĂŠrĂŠs ci ಢ dessous avec le gain maximal admissible et impĂŠdance d'antenne requise pour chaque type d'antenne indiquĂŠ. Types d'antennes n'est pas inclus dans cette liste, ayant un gain supĂŠrieur au gain maximal indiquĂŠ pour ce type, sont strictement interdits pour une utilisation avec cet appareil. Antenna List No. Manufacturer Master Wave Part No. 98241PSAX002 Antenna TYPE Omni antenna 6 of 51 Peak Gain 3.57dBi for 2.4GHz /LFHQVHIRUPDLQWHQDQFHXSJUDGHIXQFWLRQ Maintenance version update function automatically updates through the Internet when there is an important change in the software of this product. "Important Update" means it indicates that NEC Platforms, Ltd. (Hereafter assumed as "Our company") will provide the software version upgrade of the functionality (For example, software update to improve security failure, etc.) of this product when it is determined to be required. When there is an important update, you will be guided in the "Important News" of our home page (https://www.necplatforms.co.jp/). Since this product reboots when maintenance version upgrade of the functionalities begins to operate while connecting, connected communication is cut until then. In addition, in the case of metered billing contracts, communication cost may occur due to software downloads, speed limit occurs due to packet transmission excess amount. In this function, among the information with regards to this product, we notify the server that we operate for the minimum required equipment information and network information in order for this function to operate. These information are used only for the implementation of this function, and the improvement and enhancement of this product and function. Moreover, appropriate management of these information is performed in accordance with our company's handling procedures. When we use this function in cooperation with a third party, appropriate management is implemented similar to our handling procedure. The initial value of this function is enabled. When you cannot get the license, please disable the function according to the following procedure. However, when you disable this function, update is not done automatically even if there are critical software updates that improve security failure. When you keep using the software before it is improved, there is a possibility that the danger done by an illegal access from a malicious third party may remain.(1) (2) (3) (4) (5) Start the Web setup. (p35) Click ÂłMaintenance´ on the Top page. Select ÂłMaintenance´ then ÂłMaintenance´. Remove the check on [Enable] in ÂłMaintenance Update´. Click ÂłApply´. 7 of 51 License concerning the Security scan function Please confirm it before using this product. When this product is used, it is assumed that you have the license for this function. To detect the threat, the security scan function is processed through the Internet as follows. x Automatic update of information file (virus information etc.) used by security scan function. x Confirmation of URL that access the Internet. In the case of metered billing contracts, communication cost may occur due to the downloading of the information file, and speed limit occurs due to packet transmission excess amount. In this function, among the information on this product, the minimum device information necessary in order for this function to operate is notified to the server. These information is used only for the implementation of this function and it is not used for any other purpose. Moreover, these information follows the handling procedure of our company, and appropriate management is performed. We, in cooperation with a third party, execute appropriate management similar to our handling procedures on this function. 8 of 51 Sa afetty IInstructio onss Please read d the ese Safe S ety In nstruction ns ca arefu ully befo b re ussing thiss productt. Th hese Saffety Instrructio ons show w ite ems that musst be e followe ed to o pre even nt da angerr to any perrson and d da amag ge to o pro operrty. Alert A t sym mbo ols below b w are e im mporttant to ffully und dersttand thesse Sa afetyy Insstructtionss. $OH HUWV\ \PE EROV VLQ QWK KLVLLQVWUXFWLR RQPD DQX XDO Warn ning Indicate es a haz zardo ous situa ation n wh hich coul c d re esult in : dea ath or o se eriou us injjury. Caution Indicate es a situ uation wh hich could re esultt in mino m or ury, as a well w as a da ama age to t yo our p produ uct and/ a or yo our : inju pro opertty. Otherr ale ert sym s mbo ols  Wa arnin ng signs Genera al Explos sive Flammable warning mater ial material N dissassem No mbly No water Elec ctricity Hott surfa ace ohibiition signs  Pro Genera al Prohibiition y acttion sign ns  Mandatory Remo ove plug fro om outlet 9 of 51 No wet han nds No open flame Warning Power supply Do not use household power voltages other than those displayed on the AC power cord. Doing so may cause fire or electric shock or malfunction. When plugging this product in a wall outlet where other products are already plugged in, be careful that you do not exceed the maximum current rating of the outlet. Otherwise, a fire, electric shock or malfunction may occur. Do not scratch, damage, or modify the power cord. Also, do not forcibly bend, pull, twist or tie the cord. Otherwise, a fire or electric shock may occur. If the power cord is excessively pressed or heated up, the cord may be damaged and a fire and electric shock may occur. Do not use an overloaded multi-plug adaptor. Otherwise, the multi-plug adaptor may heat up and be degraded, and then a fire may occur. Use only the AC adaptor and power cord supplied for this product. Do not use the AC adaptor and power cord with other products. Otherwise, a fire, electric shock or malfunction may occur. The AC adaptor and power cord supplied for this product must be used together. Never combine the AC adaptor of a different product with the power cord. Otherwise, a fire, electric shock or malfunction may occur. Do not put anything on the AC adaptor or cover it with cloth. Otherwise, the adaptor may heat up, the case and power cord may melt, and then a fire or electric shock may occur. 10 of 51 x Do not plac ce th he AC A adaptor in a poorly venti v ilated orr con nfine ed uch as in sttorag ge rack b nd a bo ooks shelf. Th he AC area su or behi aptorr ma ay ov verh heat and cau use a fire e or dam mage e. Allso, plac ce ada the AC ada apterr nea ar th he powe er ou utlet and d ens sure that you ca an sily p plug in and remo r ove the t AC A powe p er co ord. eas The e AC C ad dapte er off thiss produc ct is s for indo oor use onlyy. Do D no ot use e the e AC C adapttor o outd doors s. Othe O rwis se, this prod ductt getts rain nwatter, and a elec ctric shock or o ma alfun nctio on may m occu o ur. Make ssure thatt the e AC C adapte er is not han nging g in the air whe en insttallin betw ng itt. Fa ailing g to do so can n cre eate a gap ween th he pow wer plug g and the ou utlett, an nd dust accu umu ulatio on can caus c se fire. In the ese cas ses Do not use this s pro oductt if itt give es off o sm moke e or has s an abnormal or. O Otherwis se, a fire e or electric c sho ock may y oc ccur. Remov ve odo the AC pow wer cord from m th he ou utlet imm mediiately y. Pleasse co ontact aking g su ure tthat this productt sto ops givin g ng o off sm moke e. us after ma ver ttry to o rep pair this duct on your y r own n. prod Nev Do not wett this prroduct or o ex xpos se it to wate w er orr sea awater. If watter e enters in nside th his prod p uct or iif this produ p uct g gets s we et, rem move e the e AC C po owerr co ord from the e outlet imm media ately y an nd con ntactt us. If you y cont c tinue e usiing this duct with houtt hav ving it prod repaired d, a fire, electricc sho ock or o malfun nctio on may m occu o ur. 11 of o 51 x Do not inse ert or o drrop m meta als or o co ombustib ble mate m erialls into th he ntilattion slo ots. If th hose e ob bjec cts g get inside this pro oduc ct, ven rem move e the e AC C po ower co ord from f m the e outlet imm mediately an nd con ntactt us. If you ntinu ue us sing thiss pro oduc ct witho w out havin h ng con it re epaired,, a fiire, elec e ctric shock or o ma alfun nctio on may m occu ur. Do nott use th his prod h the e po ower co ord dam d mage ed, for uct with ample, with the e corre exposed or cut. Oth herw wise,, a fire exa or electricc shock may occcurr. Re emove tthe AC A pow wer ccord d fro om e outtlet immedia atelyy and d co ontac ct uss. the If th d, re his p prod duct is dropp ped or dam d aged emo ove the AC pow p er corrd frrom the e ou utlett immed diate ely and contac ct us. If yo ou con ntinu ue to o us se th his p produ uct with w out hav ving it re epairred, a fire or elec e ctric shoc ck may m occur. Do nott use e thiis prrodu uct in n life e-su uppo orting g me edic cal d devic ces or a othe er sy ystem m re equiring extrremely high h h reliiability (trunkin any line e co omm municatio ons de evice es, calcculattion sys stem ms, etc.). Oth herw wise,, this s ma ay ccause de eath or sserio ous injury, a and pan nic may alsso occu r. Othe asse emble or converrt this prrodu uct. O erwise, a firre, Do not disa ock or malfu m unction may y occcur. electricc sho pera ate or o cconn nect this s prrodu uct with w h we et hand h ds. Do not op herw wise,, an elec ctric sho ock may m y occcur. Oth 12 of o 51 x e fla amm mable e ga ases s suc ch a as an a air du uste er orr dust Do not use ay insid de or o arround th his prod p duct. The e ga ases s ma ay ignite e, spra cau using g a fiire or o ex xplossion. Otherr wa arnings Turrn offf th his prod p uct in any plac ce w wherre use of o a wirreles ss dev vice is proh p ibite ed, ffor exam e mple, in an airp plane e orr hos spita al. Oth herw wise, it may influ uenc ce elect med dical dev vices, roniccs and cau using g an incidentt. ce orr use e this produc ct ne ear h high-pre ecisio on electrronic cs, Do not plac vicess which ha andle e weak sig gnalss, or o pace makkers,, etc. dev Oth herw wise, elec ctron nics or pace p emak kers may y ma alfun nctio on. Do D no ot use e thiis produ uct nearr me edic cal elect e tronics, or in a any plac ce whe ere yyou are proh hibitted from using this prod p duct, for exa ample e, in a hosspita al. prod duct nea ar va asess, po ots, cups, cosm metics, Do not place this sselss with chem c micals or o water w r, orr ne ear any sm mall metal ves obje ects. If a sp pill occu rs or ob bjects ge et inside e, it mayy cau use a fire, ele ectric c sho ock, or m malfu unction. ce or use this prrodu uct in nah hum mid lo ocatiion ssuch h as a Do not plac hroo om or o ne ear a wa ater hea ater or o a hum midiffier. Oth herwise, a bath fire, ele ectric c sho ock or o m malfunctio on may m occu ur. Please do not n use u this productt in place p es with w high h salinity y suc ch as coassts, or place p es th hat gene g erate es h hydro ogen n su ulfide e suc ch as hot spriings. The life e spa an of o this prroducct may m be b sh horte ened d. 13 of o 51 x During or after using this product, protruding objects such as this product's body and connector may become very hot. In particular, this product is covered with a metal case, please be aware that there is a risk of burns. Caution Installation place Do not place this product in an area exposed to direct sunlight, or in a very hot place, for example near a heat generating appliance such as a stove or a heater. Otherwise, the internal parts of this product may heat up, and a fire may occur. Do not place this product in a place where the temperatures change dramatically, for example near an air conditioner or a heater. Otherwise, the internal parts of this product may be wetted by condensation, and a fire, electric shock or malfunction may occur. Use this product in the environment with temperature of 0-40°C and humidity of 10 - 90% without condensation. Do not place this product in a location exposed to cooking oil or steam, for example near a cooker. Also, do not place this product in a dusty place. Otherwise, a fire, electric shock or malfunction may occur. Do not place this product in an unstable location such as on an unstable table or inclined surface. Do not place any heavy object on this product. Otherwise, this product may lose balance and collapse, or the heavy object may drop and an injury may occur. 14 of 51 x Do not block the ventilation slots of this product. This product may heat up, and then a fire may occur. Avoid the following.  Placing this product in narrow, poorly-ventilated spaces such as storage racks, bookshelves, and boxes.  Placing this product on a carpet and a mat.  Covering this product with a tablecloth, etc. Do not stack this product. Stacking this product may cause a fire because of overheating inside this product. When using in the vertical position, always use the stand provided, and please ensure that there is enough space at either side of this product. Do not attach this product to non-vertical walls, ceilings, etc. It may fall due to vibration and cause damage or injury. Power supply When using this product, ensure that the power plug is securely inserted into the outlet. Remove the power plug from the outlet by pulling on the plug. Do not pull the power cord. Otherwise, it may be damaged, and a fire or electric shock may occur. Periodically (once every six months) remove dust that has accumulated between the power plug and outlet. Otherwise, a fire may occur. Before cleaning this product, remove the AC power cord from the outlet for safety reasons. Otherwise, an electric shock may occur. Before moving this product, remove the AC power cord from the outlet and disconnect all cords. Otherwise, the cords may be damaged, and a fire or electric shock may occur. 15 of 51 x If this product will not be used for a long time, remove the AC power cord from the outlet for safety reasons. When or after using this product, the AC adaptor can reach high temperatures. Be careful of burn injuries. Restrictions During thunderstorms, do not touch the power cord or connect to any surrounding device. Otherwise, an electric shock caused by a thunderbolt may occur. Do not climb on this product. Especially be cautious if you have small children in your family. It can break and possibly cause injury. 16 of 51 Preventing damage to this product Follow these instructions to retain performance and prevent malfunction of this product. Installation place Do not place this product in any of the following locations.  a place affected by vibration,  a place where volatile chemicals are filled or where chemicals are close by,  a place affected by magnetism from an electric product, audio/video device, or office automated device, or a place where electromagnetic waves are emitted (microwave ovens, speakers, TV sets, radios, fluorescent lamps, air conditioners, electric cooking equipment, etc.), or  a place near a high-frequency noise generating high-frequency sewing machine or welding machine. If you use this product near a cordless phone or a radio, you may hear noises. If you use it near a TV set, you may hear noises and the screen may be unclear. Also, you may have poor reception. Keep this product a few meters away from those devices. A data communication error may occur if this product and the wireless LAN terminal are very close to each other. Keep this product at least a meter away from other devices. If you use this product with the wall mount and leave it installed in the same place for a long period of time, the wallpaper may become discolored (fading). 17 of 51 Restrictions Do not drop or hit this product. Otherwise, it may malfunction. Do not leave this product in a cold place such as an ice warehouse. Otherwise, this product may operate abnormally. Disconnect all cords before moving this product. Otherwise, it may malfunction. This product may operate abnormally if the connecting cords are disconnected when it is on, or if the connection is unstable. When this product is on, do not touch the connecting parts. Do not turn on this product immediately after you turn it off. Wait at least 10 seconds to restart. It may not turn on if you attempt to turn it back on immediately. Regular care Do not wipe with benzene, paint thinner, alcohol or other chemical agents. It may change the color or shape of this product. If this product is very dirty, soak the cloth in mild detergent and wring well. Wipe off this product with the damp cloth and then dry it with a soft cloth. Never wipe the connector with a damp cloth. If water droplets are found on this product, wipe off with a dry cloth. 18 of 51 1. Precaution for Data and Security For data corruption If this product turns off or disconnects during data communication, a communication error may occur and cause data corruption. Security notes on wireless LAN products Wireless LAN has the advantage of a LAN connection without the use of Ethernet cables if the device is placed within the reach of radio waves. You can transmit and receive information between devices that use radio waves such as a computer and the wireless LAN access point (base unit). On the other hand, you may encounter the following problems if you do not complete the settings related to security because the radio waves reach beyond all obstacles such as walls if within a certain range. Interception of information: Some malicious computer users may intercept radio waves intentionally to discover your IDs, passwords, credit card numbers, e-mails, etc. Unauthorized intrusion: Some malicious computer users may access personal or office networks to gain personal or confidential information and send out false data. Also, they may intercept communication content, rewrite it, and then send it out. Furthermore, they may send out computer viruses to destroy data and systems. Wireless LAN products already have security systems so there is a low probability that any of the above problems will occur if you use this product with these settings. 19 of 51 You should be fully aware of problems which may happen to you if you do not do your security configuration. We recommend that you use this product only after making the security setting you judged to be necessary based on a proper understanding of the problems which may occur if security settings are not configured. We, NEC Platforms, Ltd., do not take responsibility for any damage caused by a security problem occurring because of a lack of a security measure or an unavoidable issue with the wireless LAN specifications. 20 of 51 2. Security scan functions This product offers the following security scan functions. Anti-virus Programs which include virus and dangerous codes are blocked. Web browsing, receiving emails, and the communication of other applications are observed, and checks whether a virus exists in a downloaded file. Intrusion Prevention Security measure level is improved by sensing and defending the network, such as company Intranet, against unauthorized intrusion and attack. Web Guard Access to dangerous sites, such as sites that are infected with virus by fishing site and browsing, is guarded by accumulated signatures. URL Filtering Specifying the category of Web sites is set beforehand to limit the browsing. As a result, access to a harmful or a non-business related site is blocked. URL Keyword Filtering Specific character strings are registered beforehand. During Web browsing, URL access to pages that matches the registered character string is blocked. Application Guard The use of applications wherein an unspecified number of individuals can exchange information like file exchange software and video sharing application, messenger application, etc. is blocked. Please refer to Chapter 3.3 of the "Functional Details Manual´ for the detailed information on the security scan function. 21 of 51 3. Pac P cka age e Con C nte entts This pro oducct pa acka age cont c ains s the follo owin ng ite ems. If som s e ite ems s are e missin m ng from f m the e packa age or if th he page p es of o th his doc cume ent are nott in the corrrect ord der o or miss m ing, con ntactt us s from the info orma ation n on the back k of this doc cume ent fo or in nquirries. Ć SA3 3500 0G Ć Stan S d Ć Etthern net cable c e (Strraight, aboutt 2m) Ć AC ada aptorr Ć AC A powe p er co ord (Prod duct nu umber: AL1-0003651-0001) Ć Rub bber feet (4 piecces) (P Produc ct num mber: ALL1-0006651-001) Ć Ć Instruc ction n Ma anua al (Th his doc cumentt) Staand screw s w (1 pieece) * The prod p uct num n mber of A AC adap a pter and a pow wer cord will be chan nged d in the futu ure. 22 of o 51 Op ptio on Ć Wall-mo ountting kit (PProducct numbber: ZAA-SA/M MK1)  Wall-m W mou unting  Wo ood screw s ws (2 pie eces) brrackket (1piece) Ć USB cla amp p kit (Produ uct num mber: ZA-SA/ /UC1)  USB ffaste ening de evice e (4 piieces)  US SB faste f ening g cable band b d (2 pieces s) 23 of o 51  W Wall -mo ounting sscrew ws (22 piecees) 4. Partt N Nam mes sa and d Fun F nctiion ns Frrontt side ALE ERT2 2 lamp (4)) ALE ERT1 lamp (3)) WIR RELES SS lam mp (2)) NET TWOR RK lam mp IN NFO la amp (7 7) OP PT1 la amp (8 8) OP PT2 la amp (1)) POW WER lamp (11) Securitty sca an fun nction (9) US SB po ort switch (10) W WPS switch (13) LA AN po ort /LA AN port sta atus in ndicattor lamp Ă 4 (12) WA AN po ort /W WAN port sttatus indica ator la amp Lamp p ind dica atorr Nam N me Lam mp colo c or Expla E anattion Illum minating in n gree en Powe er is on. Firmw ware is loa ading. Do no ot turn n off this p produ uct. Equip pment starrtup h has fa ailed. Blinking in ora ange (1 1) PO OWE ER lamp (2 2) NE ETW WORK la amp Illum minating in n red Blinking in red d (Forr 5 sec.) Äş Illlumin nating g in green g n Equip pment is being resto ored. OFF Powe er is off. Illum minating in n gree en Netwo ork co onne ection n is po ossible (no ormal). Illum minating in n red Netwo ork co onne ection n failure (IP P add dress of WAN port is no ot acq quired d)*. OFF No ne etworrk con nnecttion. Illum minating in n gree en Wirele ess LAN comm c munic cation n is en nable ed. Blinking in gre een (oone-shhot) U Under tran nsmittting a and re eceiv ving th he da ata. (3 3) WIIREL LESS S** lam mp Blinking in ora ange Wirele ess LAN is s being se et (WPS). Blinking in red Wirele ess LAN settin g (WPS) has h fa ailed.. OFF Wirele ess LAN is s nott in us se. 24 of o 51 Name (4) ALERT1 lamp Lamp color Explanation Illuminating in orange. 60 seconds after blinking orange. Blinking in orange. 60 seconds after threat is detected. OFF No threat detected. Illuminating in green. Illuminating in orange. Preparing for security scan function. Security scan function activation*** is not done. Ongoing security scan function activation. Security scan function license has expired. 30 days until the license expiration of the security scan function is cut. Security scan function activation is done and available. Firmware for a possible upgrade. (6) INFO lamp Blinking in orange. OFF Ongoing firmware upgrade. No firmware for a possible upgrade. (7) OPT1 lamp OFF Unused (8) OPT2 lamp OFF Unused Illuminating in green The WAN port link is established. Blinking in green The WAN port is transmitting and receiving data. OFF The WAN port link is not established. Illuminating in orange. Blinking in orange. (5) ALERT2 lamp Illuminating in red Blinking in red OFF (12) WAN port state indicator lamp (13) LAN port state indicator lamp x 4 Illuminating in green The LAN port link is established Blinking in green The LAN port is transmitting and receiving data. OFF The LAN port link is not established. For router mode only. (Router mode is scheduled for future support.) ** Wireless LAN function is scheduled for future support. *** It means Security Scan function activation and the license's start of use. 25 of 51 Port Name Display Explanation Port for connecting USB devices. (9) USB port* (12) WAN port WAN Port for connecting broadband modem, etc. (13) LAN port LAN Port for connecting computer, etc. via Ethernet cable. * USB function is scheduled for future support. Configuration switch Name (10) WPS switch* (11) Security scan function switch Display WPS OPT1 Explanation This switch is used to set the wireless LAN by using the wireless LAN setting (WPS) function. When the ALERT1 lamp illuminates orange (threat detection), the threat detection is released. When the ALERT2 lamp illuminates orange (activation is not done), activation is done. * Wireless LAN function is scheduled for future support. 26 of 51 Ba ack ( Antenna (3) a conn necto or (5)) Anti--theft hook (4) AC A ad daptor connecto or (1)) OPT T2 sw witch (2 2) RES SET s switch Co onfig gurratio on swit s tch Na ame (1 1) OP PT2 s switc ch (2 2) RE ESET T switch Dis spla ay OPT2 RE ESET Ex xplanation This switch h is us sed when firmw ware is up pdated d. This switch h is fo or initializa ation. (R Referr to Âł1 10. In nitializ zation n´) 27 of o 51 Ports and others Name (3) Antenna connector* Display Explanation ANT Separately sold optional external antenna (ANT) is installed in 2 places. Please note that the performance is not demonstrated in the installation of only one place. Connect the AC adaptor to this jack. (4) AC adaptor connector (5) Anti-theft hook ** â Anti-theft key installation hole. This product is protected from theft by installing a commercially available security wire. When the future support of wireless LAN is used, this connector is used to install the optional external antenna (charged) that can widen the communication coverage area. Depending on the shape of the key, this security wire may not enter the hook. Please note the shape of the key in selecting the security wire. 28 of 51 5. Installation space This product should be installed and operated with a minimum separation of 7 cm (2.76 inch) from any nearby walls or computers (on all sides except the bottom, or all sides except the wall-mounted side if mounted on a wall.). :DUQLQJ x Please do not drop this product. The fall may cause breakdown, and when it is used just as it is, fire and electric shock may occur. When this product is dropped and damaged, please unplug the AC adapter of this product from the outlet immediately and contact us. Caution x Do not install in a place that is subject to strong physical shock or vibration. Also, do not install to non-vertical walls, ceilings, etc. It may fall due to vibration and can cause damage or injury. x Please do not install this product on walls made up of soft material such as plywood. Install this product in places where you can firmly secure it. If screws come off and fall, it can cause damage and injury. x Be sure to support the main unit with your hands when performing operations such as connecting cables or operating the switches while mounting on a wall. If unsupported, the product may fall and can cause damage or injury. x Please do not drop this product. The fall may cause breakdown, and when it is used just as it is, fire and electric shock may occur. When this product is dropped and damaged, please unplug the AC adapter from the outlet immediately and contact us. x Please do not block the ventilation holes. Blocking the ventilation holes will confine the heat inside and may cause fire. [Example] 29 of 51 30 of o 51 7c cm 7cm 7cm 7c cm 7cm W ning Warn Plea ase n note the follo owing g wh hen conn c nectiing and a insta i alling g the e AC C ada apterr. x Use U only y the e AC C ada apto or an nd po ower cord su uppllied for this prod duct.. Do D not use th he AC A adapttor and a pow p wer co ord of o otther prod ductts. x The T AC adaptorr and d power cord d su upplied for f th his p product mus st be used u d togethe er. Neve N er combin ne th he A AC ad dapttor of o ad different productt with w the pow wer cord. x Pleas P se do d no ot pla ace in a poo orly vent v ilate ed arrea. x Do D not put anyth hing on th he AC A adap tor or o co over it wiith cloth x Make M e sure th he AC A ad daptter is s nott han nging in n the e airr whe en in nstallling it. x Do D not use an a ov verlo oade ed multi m -plug ad dapto or. &DXWWLRQ x Do D no ot store in a sma all place or close c e to the t wall. w . Hea at may m be co onfin ned insid de and ccaus se da amag ge o or fire e. x Do D no ot stack this prod ductt, or placce ob bjectts on n top p of it. 31 of o 51 6. Prod P duct ins sta alla atio on Pre epa arattion Ple ease prepare e a head h d scrrewd driver. Fo or vert v tica al plac p cem men nt (1)) Ins sert the stan s nd to o the side e of the main n unit. Ins sert the stan s nd intto th he moun m nting hole es. (2)) Fa asten n the e sta and and a tthe main m n unit with th he prrovid ded stan nd sc crew w. 32 of o 51 (3) Atttach the rubb ber feet (pro ovide ed) at a the e ba ack of o the e sta and. Ca auttion 33 of o 51 Fo or wal w l-m mou unting (1)) De eterm mine e the e po ositio on to o mount the e ma ain unit, an d in nstall the e wo ood screwss ho orizo ontally in nto the w in ttwo plac wall ces. hten the e wo ood scre s ews untiil the e en nd a and leav ve a spa ace * Do not tigh out 3mm 3 m fro om tthe wall. w . abo (2)) Th he wall-m moun nting g bra acke et is insta alled d on the bas se off the e ma ain unit u w with the e wa all-mounting scre ews. (3)) Wa all-m moun nting g bra acke et of the main unit is atttach hed tto th he wood w d scrrew ins stalle ed in n the e wall. 34 of o 51 7. Netw work Se etup (1) Co onne ect the supp s plied d Eth hern net cable c e be etwe een the WA AN port of tthis pro oducct an nd the LA AN p port of o yo our broa b adband mode m em, etc. %URDG GEDQG GPRG GHPH HWF ,QWHUQ QHW Compu uter Wh hen sta artin ng th his pro duc ct fo or th he fiirst tim e, p plea ase turn n it on witthou ut conn c nect ing an Eth hern net cab ble to t the WA AN port p t. Affter com mple eting g pro oced duress (1) to (5) of tthis prod ductt, co onnect an a Etherrnet cab ble to the WA AN p port and d pe erform activ a ation n (R Refer to o "8.. Iniitial Co onfiguration")). (2) Co onne ect th he co omp puterr. Co onne ect th he LA AN port p of th his produ p uct tto yo our comp c pute er using a custom mer pro ovide ed Ether E rnet cable (s straig ght cable c e, ca atego ory 5e 5 o or hig gherr). onne ect th he AC A powe p er co ord to t th he A AC adap a ptor. Nexxt, conne ect the AC (3) Co adapto or to the AC adaptorr con nnec ctor. (4) 3OX XJWK KH$ $&SR RZHUFRUUGLQ QWRD DQRX XWOHW (5) 0D DNHVVXUH HWKDWWKH H32 2:( (5OD DPSLOOXP PLQDWHVLLQJUUHHQ & WLRQ &DXW Q Ensu ure tthat you make cconnectio ons in acccorrdance with w tthis man nual.. Anyy c nection misstake conn es m may cause a malfuncction n in the e co onne ected d ces or conn devi ectio on e equip pmen nt. 35 of o 51 8. In nitia al Co onffigu ura atio on Ple ease e inittializze th his produ p uct acco a ording g to the e followin ng proce edure e. With W tthis se etting g, acctivation is done d e as the e tarrget prod duct of the licen nse agre eeme ent, ma ainte enan nce and a repai ir. (1)) Co ompu uter and d the e LAN N po ort off this s pro oduc ct are e co onnected d with h an Eth hern net cable c e. (2)) Se et the co omputer''s IP P ad ddres ss to o 16 69.25 54.xx xx.xx xx/16. For F xxx, set an integer of 1-25 54. (169..254 4.254 4.11 is e exclu uded.) * As A fo or th he setup s p off the e com mpu uter'ss IP add dres ss, p pleas se referr to tthe ins strucction n ma anua al of the com mputter. (3)) Sta art a We eb brow b wser;; inp put th he follow wing g in the address s field, and the setup sscre een is op pene ed. htttp://1169.2 254.2 254.1 11/ (4)) Inp put tthe adm a min passw word d forr op penin ng th he setup p scrreen n after enter e ring the e following re eserrve ffield dete ermined acc cording to o the e ins struc ction ns. Rese erved d forr Adm min p passw word * The e adm min pass sword is s nee eded d wh hen this p duct is se prod etup p, so plea ase take e no ote of o it. If fo orgottten, the e settup scree s en cann c not be b op pene ed, a and all initia alize ed settin ngs of this prod ductt willl be e reset. (Re efer to ³³10. Initia aliza ation"") 36 of o 51 (5)) Wh hen inpu ut is com mpletted, click k "Ap pply". (6)) At the login sc creen n, en nter the t user u rnam me and pass p sword d be elow. User U rnam me adm min Pass P sword Set adm min pa assw word base ed from p proce edure e (4). (7) Please sele ect th he meth m od for f settin ng th he IP P add dress of this productt. An n IP dresss th hat can mmu unica ate over o r the e In ntern net is neces ssarry. T The add com follo owin ng arre th he tw wo tyypes s of setu up m metho od. Setu S up ccan be b done d e using eith her m meth hod.. (a a) Se etup p usin ng th he DHCP D P cliient func ction. (b b) Se etup p usin ng th he Web. W . (a) IP a addre ess is se et ussing the DHC CP cclient fun nctio on The e initial value v e of tthis prod duct''s DH HCP P clie ent fu uncttion is [E Enab ble]. Con nnec ct the e DH HCP serv ver at a th he W WAN side e or LAN N side of this prod ductt. (b) IP a addre ess is se et ussing the Web For the Web se etup of th his produ p uct, a fix xed IP ad ddre ess is s set acc cord ding to th he fo ollow wing proccedu ures. eb setup s p. i. Starrt We ck ÂłM Mainttena ance´´ top p pag ge. ii. Clic ect ÂłBasic Se ettin ng´ th hen ÂłNettworrk´. iii. Sele 37 of o 51 iv. E Each h ite em is s sett.  D DHC CP Clie C nt Func F ction R move Rem e the che eck on o [E Enab ble]  IPv4 I 4 add dres ss/ne etma ask (bit spe ecific catio on) IP ad ddre ess/n netm mask k of this p product is i inputte ed.  Fixe F ed ad ddre ess IP ad ddre ess o of the e de efault gattewa ay is s inputted d.  IPv4 I 4 priimarry DNS IP ad ddre ess o of primarry DNS sserv ver is s inp putted.  IPv4 I 4 secondary y DN NS IP ad ddre ess o of se econdary y DN NS se erve er is inpu utted d. v. C Click k ÂłAp pply´. vi. v C Click k ÂłSa ave´´. 38 of o 51 (8)) Th his produ uct is s acttivated. Ac ctivattion mea ans valid v datio on off the e seccurity y sca an fu uncttion and a the starrt of using tthe licen nse. i. The e lam mp displa ay off this s pro oduc ct co onfirm ms th he fo ollow wing. POWER R lamp NETW WORK K lamp ALE ERT2 lamp illum minating g in gree en iillumina ating in green illuminating in orange ii. At the frront of th his p produ uct, apply a long g pre ess on o th he se ecurrity scan s n funcction n switch,, then releas se it whe en AL LER RT2 lamp p blin nks oran o nge. iii. Verrify th hat ALE A RT2 2 lam mp in n fron nt off this s pro oduc ct is tturne ed off. The e acttivatiion of o this prrodu uct is s now w co omplete. 39 of o 51 If the ALERT2 lamp is not turned off, activation of this product has failed. Please confirm the following.  Can this product communicate over the Internet? Äş Confirm the NETWORK lamp of this product illuminates green. Äş Confirm the setting of the higher-level device of this product (broadband modem etc.). Äş In case the IP address of this product is set by Web, confirm that the IP address, the default gateway address, and the DNS server address of this product are correctly set. 40 of 51 9. Firmware Update The firmware of this product is updated by using the maintenance upgrade function. 1. This product regularly accesses the management server and confirms the presence of a new firmware. 2. The INFO lamp of this product illuminates orange when there is a new firmware. 3. The OPT2 switch of this product is pressed for two seconds or more. 4. The INFO lamp blinks orange when firmware update starts. 5. This product restarts automatically when firmware update is completed. The INFO lamp returns to color orange when firmware update fails. (Product does not restart.) * Initial value of this function is "Enabled". 41 of 51 10 0. Init I tia aliz zatiion Initializa ation n is to dele d te th he conte c ents sett forr this s pro oducct and set s iti to its se tthis productt is nott op peratting well an nd is s ussed deffault values. In cas diffe eren ntly u until now w, it is reccom mmen nded d to initia alize this prod ductt and d sett it frrom the beg ginning. * The firmw ware e to whic w ch a custtome er ha as u upgra aded d to afte er pu urcha asing g, evven if it was in nitiallized d, is the vers sion to which w h it was w upgrrade ed to o. Iniitializa atio on thro t oug gh We Web set s tup (1)) (2)) (3)) (4)) Sta art th he Web W setu up. ((see pag ge 35 5) of ""Mainten Cliick the to op page nanc ce". Se elect "Ma ainte enan nce" then n "Initializatio on". Cliick "Initia aliza ation". (5)) Click ³³OK´´. Th his p produ uct will w resta r art. Initializa ation n is now w com mple eted. 42 of o 51 In nitia aliza atio on wit w th the RE ESE ET sw witc ch Inittializ ze ussing the RES SET T swiitch of th his produ uct. 1. Co onfirm m that th he POWER lamp l p of this prod duct is green g n. Wa ait ffor abou a ut 140 seconds s when po ower is turn ned on aga ain or imm med diately affter turni o th he po owerr. ng on 2. Wh of th hile p pres ssing g the e RE ESET T sw witch at th he back his p product with w a th hin rod d (m made e of materia al th hat does d s no ot co ondu uct elect e tricity, such as a too othpiick), rele ease e it w when the POWER lamp, NETW N WOR RK lamp p, an nd the e WIREL LESS S lam mp sstarts s blinkin ng grreen. It takess ab bout 6-10 0 second ds until the POW WER R lam mp, NET TWO ORK lam mp, and d the e WIREL LESS lamp blink ks grreen n. Inittializ zatio on is now w com mple eted. Th his prrodu uct re estarts autom a matically y after in nitializing g it. Aftter each e h lam mp tu urns s gre een, plea ase wait w t for all lamp ps to o turn n offf, ex xcep pt forr the e PO OWER la amp.. (Fo or otther lamps, the t state s e will cha ange e depend ding on the usag ge.) 43 of o 51 11. Se ecu urin ng th he US USB in plac ce In order to o sec cure e the e US SB de evice fro om ccomiing loose e fro om th he USB portt, a SB clam c mp kit k (P Product num mber: ZA A-SA A/UC C1) is so old ssepa arate ely. Plea P ase US pu urchase it if nec cess sary. When the cab ble band b d is u used d onc ce, iti is nece essa ary to t cu ut it with nipperss to de etach h it. Us se th he fa astening g dev vice and d the e cab ble b band d afte er co onfirrming that th he U USB de evice e can be e ope erate ed. (1) A fasttenin ng devic ce is plac ced on the t U USB B dev vice and d on the surrface e of he ca ase. th this productt's side Put th he fa asten ning g devvice,, and d brring it clo ose so that nd th he USB device a are on o th he same e side. an C tion Caut Dependiing on o th he sh hape e of the USB B device e, som metiimess you u ma ay no ot be a e to a able attacch it. 44 of o 51 (2 2) The c cable e band is s insstalle ed. Be ca arefu ul wh hen tigh htening. Whe en th he cable c e band is pu ulled d too o mu uch, th he U USB connecttor m might be e dam maged and a the faste enin ng de evice e miight co ome e off.Afte er tig ghtening g, use nip pperrs to cut the exce ess cable ba and. * Be sure e to cut the e cab ble strap s p ussing a cutterr be efore e dettach hing the B de evice e. USB 45 of o 51 12. Product Specifications Item Aterm SA3500G Product name WAN interface LAN interface Wireless LAN interface* Function Physical Interface 8 PIN modular jacks(RJ-45) Number of ports 1 port Type 1000BASE-T/100BASE-TXďźIEEE802.3ab/ IEEE802.3uďźAuto MDI/MDI-X Physical Interface 8 PIN modular jacks(RJ-45) Number of ports 4 port Type 1000BASE-T/100BASE-TXďźIEEE802.3ab/ IEEE802.3uďźAuto MDI/MDI-X Antenna Built-in antenna IEEE802.11n Frequency 2.4GHzďź2400-2484MHz)/ band/channel 1-13ch Bit rate At most 300Mbps (in case of HT40) IEEE802.11g Frequency 2.4GHzďź2400-2484MHz)/ band/channel 1-13ch Bit rate 54/48/36/24/18/12/9/6Mbps IEEE802.11b 2.4GHzďź2400-2484MHz)/ Frequency band/channel 1-13ch Bit rate USB port 11/5.5/2/1Mbps Physical Interface Type A connector Number of ports 1 port Type USB2.0 Power source (AC adaptor)** Temperature: 0 to 40°C Humidity: 10 to 90% (With no condensation) Approx. 174(W) x 195(D) x 40 (H) mm Approx. 6.85(W) x 7.68(D) x 1.57 (H) inch (Excludes the protruding parts and stand) AC100V-240V 50/60 Hz (Using the AC power cord) Power consumption Up to 21 W Weight Approx. 1 kg (Excludes the AC adaptor and AC power cord) Operating conditions Dimensions ** Wireless LAN and USB functions are scheduled for future support The power voltage is a standard value displayed on the AC power cord. 46 of 51 13. Software License Agreement NEC Platforms Ltd. (Hereafter assumed as "Our company") allows the customer to use the software (Hereafter assumed as "This software") installed in our Aterm SA3500G (Hereafter assumed as "This product") and the related document (Hereafter assumed as "This document") (Collectively, software and this document is referred to as the "Licensed product") based on the software license agreement (Hereafter assumed as "This contract"). It is assumed that the customer has agreed to the contract, so before using this product, please read the contract carefully. When the customer has started using this product, it is assumed that you have agreed to this contract. Please refrain from using this product at once when customer cannot agree to this contract, and return immediately to the store of purchase with all bundled items to prove payment. In this case, the paid price will be returned. 1. Right to use (1) Our company allows a customer with limited, non-exclusive, and non-transferable right to use this software only in this product, according to this document. (2) The right to execute the following is not included in the above-mentioned rights to use. (i) Duplication, modification, translation, making a quotation or a secondary article of the entire or part of the license. (ii) Offering whole or a part of this product as well as this document by sales, lease, loan, distribution, re-use license or other methods except in the case provided in clause #4 of this article. (iii) Trying to obtain the entire or part of the source code of the licensed products by reverse engineering, or other methods to disassemble, the whole or part of this software. (iv) Erase, modify or conceal the copyright display, trademark notice or other property right displays that are written or embedded in the licensed products. (v) Use all or a part of this software other than this product. (vi) Provide all or part of this software separately from this product. (vii) Use this software to develop software application for customer's business. (viii) Using the licensed product in other usage, like life-support systems, implants, nuclear facilities and systems, in which a breakdown can lead to death or cause catastrophic property damage. (ix) Make a third party execute either the above-mentioned or allow a third party to execute either of the above-mentioned. (3) Our company has the right to inspect the use of the licensed product and usage situation for the purpose of confirming the compliance of the customer to the terms and conditions of this contract by prior written notice to the customer. However, the inspection will be carried out during business hours as long as it does not disturb the customer's business. 2. Possession of Intellectual Property Rights Any provision of this contract are the intellectual property rights concerning all the licensed products as well as program updates (It does not matter whether or not out company made the program update) is not transferred to the customer. All rights regarding the licensed products belong to the suppliers of the company or to our company. 3. No Warranty (1) Our company does not guarantee the customer any kind relating to the licensed product. (2) Our company will provide the customer the program that performs the update or the program (Hereafter assumed as "Update program") for the update or information of the update based on the software maintenance contract to be executed among customers separately when there is an update, additional functions, change or bug fix (The following are collectively called "Update") of the licensed product. However, the necessity for providing the program or information, availability, how to provide, etc., shall be determined based on the company's decision. The update program provided to the customer is assumed to be part of the licensed product. 47 of 51 4. Contract period and contract cancellation (1) Customer can terminate this contract by written notice to the company at least 30 days before the contract termination. (2) When the customer does not comply with any provisions of this contract, our company can cancel this contract any time. (3) After cancelling this contract, the customer cannot use this product and this document for any purpose. After this contract is cancelled, Article 1 Section 2, Article 1 Section 3, Article 2, Article 3, Article 5, Article 6, Article 7, and Article 8 are assumed to continue to take effect. 5. Export The customer must not export this product, as well as the whole or a part of this document directly or indirectly without getting permission Japanese Government, US Government, and the associated foreign government. Moreover, it is not possible to use it outside Japan because it does not conform to foreign regulations, etc. 6. Limitation of Liability The company or our store shoulders no kind of responsibility regarding the procurement cost of using alternate goods or alternate service resulting from using or unavailability of the licensed products arising out of this contract, profit losses, indirect losses, special damages, consequential losses, collateral damages, or punitive damages (Includes a case where our company has foreseen the occurrence of damage or was able to foresee.). Moreover, when our company or our store assume liability for the damages, regardless of its legal structure, assumes the upper bound of the price equivalent to the amount of the licensed product out of consideration of this paid product by the customer. 7. Third party Software The software component permitted by the third party is included in this software. Provisions of this contract are not applied to these software components, and we assume that the respective license conditions are applied. Please confirm this item described in the instruction manual included with the product about these software and the terms of use. 8. General Provisions (1) This contract is governed by Japan law; it is interpreted in accordance with the country's law. (2) For the resolution of all disputes related to this contract, it shall be settled as a first trial in an exclusive agreement jurisdiction court at the Tokyo District Court. (3) The customer, regardless of any operation of law other modes, may not succeed, transfer or entrust this contract or contract rights in this document without prior consent. (4) This contract provides for the complete agreement between our company and the customer regarding the subject matter of this contract, and to replace all previous consent, agreement, and declaration of intention or memorandum of understanding. (5) The Software is a Âłcommercial item´ as that term is defined in 48 C.F.R. 2.101, consisting of Âłcommercial computer software´ and Âłcommercial computer software documentation´ as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, NEC Platforms provides the Software to US Government End Users only pursuant to the terms and conditions herein. 9. Contact Please contact "14. Contact Information" of "Aterm Biz Information Center". 48 of 51 14. Contact Information (As of January, 2016) 3URGXFW6XSSRUW http://www.necplatforms.co.jp/product/security_ap/ Aterm SA3500G support information such as manual for downloading and useful information are published. For questions on the function and handling method of the Aterm Biz product, you can contact us by mail. Please follow the procedure in the website below and input your questions. https://www.necplatforms.co.jp/scripts/net_s/form.pl * Please acknowledge beforehand that service sometimes may be suspended. 49 of 51 Aterm Biz ,QIRUPDWLRQ&HQWHU For questions on Aterm Biz's function, operation, setting, fault diagnosis, maintenance, repair, optional purchases, etc., please contact the Aterm Biz Information Center. Request NaviDial TEL: 0570-025225 (Same number from a mobile phone.) Call charge is customer charged. It is not likely to connect from some parts of IP lines (050 numbers). When not connecting, please use other means of communication such as mobile phones. Service contents may change without prior notice. Contact Hours 9:00AM - 12:00AM, 1:00PM - 5:00PM (Monday - Friday) (Closed on weekends, holidays, Year-end and New Year holidays, company holidays, and during system maintenance.) 50 of 51 +DQGOLQJRI3HUVRQDO,QIRUPDWLRQ In our company, we established the privacy protection policy and we strive for the protection of the customer's personal information. Customer personal information included in the information provided by the customer is acquired in order to answer inquiries and contact customers, and is never used for other purposes. Moreover, personal information is never offered to a third party without the consent of the customer. However, personal information may be disclosed to subcontractors in order to entrust the business. In that case, it is entrusted after having signed an agreement, including the nondisclosure clause, etc., and personal information is managed properly. In case of inquiries and consultation regarding personal information, please contact NEC Platforms, Ltd. Aterm Biz Information Center (see page 48). Functional Details Manual Detailed function of this product is explained in the "Functional Details Manual". Start a Web browser and refer to the following URL. Moreover, "Functional Details Manual" can be downloaded to your computer and be read offline. Please download the file from the support page of following URL if necessary. http://www.necplatforms.co.jp/product/security_ap/ 51 of 51 Store AM1-002912-002 NEC Platforms, Ltd. Aterm SA3500G Instruction Manual 2 1/2016 nd edition
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