NetComm Wireless NTC6908 M2M ROUTER User Manual

NetComm Wireless Limited M2M ROUTER Users Manual

Users Manual

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YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          3  Table of Contents Int roduct ion . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .......... 5Overview ................................................................................................................................................................................................................................................................................................................................... 5Features .................................................................................................................................................................................................................................................................................................................................... 6Hardware Overview .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. .. . .. .. . .. .. . .. .. .. . .. .. . .. .. . .. . . 7LED Overview............................................................................................................................................................................................................................................................................................................................ 7Overview of the Router Interfaces ............................................................................................................................................................................................................................................................................................ 8Configuring your Rout er. .. ......... .. .. .. .. ......... .. .. .. ....... . . . . . . ....... . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... ....... . . . ..... . . .  10Inserting the SIM Card ............................................................................................................................................................................................................................................................................................................ 10Setting Up the Cellular Router ................................................................................................................................................................................................................................................................................................ 10Preparing Your Computer ....................................................................................................................................................................................................................................................................................................... 12Accessing the Router Web User Interface ............................................................................................................................................................................................................................................................................. 17Unlocking the SIM Card .......................................................................................................................................................................................................................................................................................................... 18Band /  Provider Select ion . . ...... . . . . . . ....... . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ..... . . . . ..... . . .  22Locking To a Specific Band .................................................................................................................................................................................................................................................................................................... 22Choosing Your Mobile Broadband Provider Manually ........................................................................................................................................................................................................................................................... 23Establishing a Connection to a Cellular Network ................................................................................................................................................................................................................................................................... 24Ethernet Related Commands .................................................................................................................................................................................................................................................................................................. 27Virtual Private Networks .......................................................................................................................................................................................................................................................................................................... 29Configuring a PPTP / GRE connection ................................................................................................................................................................................................................................................................................... 29OpenVPN ................................................................................................................................................................................................................................................................................................................................ 31IPSec 33Routing Configuration ............................................................................................................................................................................................................................................................................................................. 35How to Configure RIP .............................................................................................................................................................................................................................................................................................................. 36How to Configure VRRP .......................................................................................................................................................................................................................................................................................................... 37NAT configuration ................................................................................................................................................................................................................................................................................................................... 38Services Feat ures ..... . . . . . . ...... . . . . . . ..... . . . . . . . ..... . . . . . . ...... . . . . . . ...... . . . . . . ..... . . . . . . . ..... . . . . . . ...... . . . . . . ...... . . . . . . ..... . . . . .. . 39Services Features ................................................................................................................................................................................................................................................................................................................... 40GPS 45SMS Tools ............................................................................................................................................................................................................................................................................................................................... 46NSUpdate ................................................................................................................................................................................................................................................................................................................................ 57PADD 錯誤!  尚未定義書籤。System Features . ...... . . . . . . ....... . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ........... 58Viewing the system log ........................................................................................................................................................................................................................................................................................................... 58Remote Administration ............................................................................................................................................................................................................................................................................................................ 59Restoring a Copy of the Router’s Configuration ..................................................................................................................................................................................................................................................................... 61Remote Firmware Upgrade .................................................................................................................................................................................................................................................................................................... 64Package Manager ................................................................................................................................................................................................................................................................................................................... 65System Configuration .............................................................................................................................................................................................................................................................................................................. 66TR-069 ........................................................................................................................ ............................................................................................................................................................................................................. 67Troubl eshoot ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... 69Common problems and solutions. .......................................................................................................................................................................................................................................................................................... 69Spe cif icat io ns . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . ....... . . . . . . ...... . . . . . . ....... . . . ...................... 72Hardware Specifications ......................................................................................................................................................................................................................................................................................................... 72Legal & Regulat ory Inf ormat ion ....... . . . . . . ...... . . . . . . ....... . . . . . . ...... . . . . . . ....... . . . . . . ...... . . . . . . ....... . . . . . . ...... . . .. . . . ...... . . . .. 75Intellectual Property Rights ..................................................................................................................................................................................................................................................................................................... 75Customer Information .............................................................................................................................................................................................................................................................................................................. 75Consumer Protection Laws ..................................................................................................................................................................................................................................................................................................... 75Product Warranty .................................................................................................................................................................................................................................................................................................................... 76Limitation of Liability ................................................................................................................................................................................................................................................................................................................ 76
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 4                                                                                                                           www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesCont act  . . . . ...... . . . . . . ....... . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ...... . . . . . . . ...... . . . . . . ... ...................... 78
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          5  Introduction Thank you for purchasing an Industrial HSPA Cellular Network Router from NetComm. This manual illustrates how to set-up and configure your router appropriately for your chosen task. The router is primarily managed and configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly.  Additionally, the router may be configured via the serial (V.24) port using “AT” (V.250) commands. This method of operation is further detailed in the document: NTC-6000Series_V250 (AT) Manual_V1-1-0. Overview An NTC-6000 series router allows you to build wide area networks utilizing the superior speeds supported by 3G UMTS networks. Employing an embedded 3G UMTS modem module the router offers downlink speeds of up to 7.2Mbps and uplink speeds of up to 5.76Mbps The NTC-6000 series provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient unit. As a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands of today’s telemetry and WAN applications.  Designed with remote installation in mind the NTC-6000 series supports multi-level system monitoring giving the user peace of mind the device will keep the lines of communication up and open.  In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and resume normal operations quickly. Using the recovery console is further detailed in the document NTC-6XXX Firmware Upgrade VX.X.X.pdf that is part of all NTC-6000 series firmware upgrade packs released, which are available for download in the support section of our website at www.netcommwireless.com . 
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 6                                                                                                                           www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesFeatures  Intelligent industrial cellular router platform supporting various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE  High-speed Atmel 400MHz ARM9-based Microcontroller.  Embedded Sierra HSPA modem module MC8790V (NTC-6908) or MC8792V (NTC-6909) with Qualcomm MSM6290 chipset.  Antenna diversity to improve fringe performance on global HSPA networks.  Wide area data access speeds in 3G mode up to 7.2Mbps in downlink (HSDPA category 8) and up to 5.76Mbps in uplink (HSUPA category 6).  Wide area data access speeds in 2G mode up to 236 kbps (EDGE multi slot class 12).  Rugged metal housing and temperature-hardened electronic components - extended operating temperature -30 to 70°C.  Wide input voltage range: 8 – 28 V DC. Suitable for diverse environments and applications.  Embedded Linux operating system allowing for the installation of custom applications.  Web user interface for easy centralized configuration and management from any computer or smartphone with multi-level administrator access.  10/100Base-TX port for Ethernet connections.  RS-232 port for connection to serial devices.  PAD mode via the serial port.  Integrated GPS for remote position tracking-location mapping via Google Maps.  VPN client for establishing a secure connection over public networks.  Supports SNMP with cellular specific MIB, PPPoE, MAC /NET address filtering,    DHCP/DHCP relay, Dynamic DNS and advanced routing RIP/VRRP  Supports NAT, Port forwarding and a DMZ Host  Configurable APN profiles (drop-down list)  Supports manual network scan  System monitoring, diagnostic log viewer.  Web user interface for easy centralized configuration and management from any PC or smart phone  Remote diagnostics, configuration and firmware update over the air (FOTA)  SMS client allowing advanced SMS diagnostics and command execution  Software Development Kit (SDK) for the creation of custom applications  Dual system management - recovery mode to restore router system software in the event of corruptions locally or remotely.  TR 069 functionality for ACS server management.
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          7   Hardware Overview LED Overview   There are a total of five LED’s on the router.   Listed below are the specifications of the LED’s and their corresponding colours.  Figure1:NTC‐6000SeriesLEDs  LED  DISPLAY  DESCRIPTION POWER (red)  Solid ON  The red Power LED indicates power has been applied to the router from the DC power input jack.   TX Rx (amber)  Solid ON  The amber LED will light upon data being sent to or received from the cellular network.   DCD (green)  Solid ON  The green Data Carrier Detect LED illuminates to indicate a data connection. Service Type (green)  The green LED will illuminate when cellular network coverage is detected.   Solid ON  3G: Indicates UMTS/HSPA available coverage   Flashing  EDGE: Indicates EDGE available coverage   Off  2G: Indicates GSM/GPRS available coverage only.   RSSI (green) This green LED shows Received Signal Strength. There are three possible states that the RSSI LED can operate in, based upon signal level.   Solid ON  Strong: Indicates the RSSI level is -86dbm   Flashing Once a Second  Medium: Indicates the RSSI level is -110dbm and -86dbm   Off  Fair: Indicates the RSSI level is less than -110dbm Table2:LEDDescriptions 
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YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          9  
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YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          11
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 12                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesPreparing Your Computer Connect one end of the supplied Ethernet cable to the Ethernet port of your router. Connect the other end of the cable to the LAN port of your computer. Configure your PC’s Ethernet interface to use a dynamically assigned IP address by completing one the following steps that correspond to the operating system your computer has installed.  Ethernet interface configuration in Windows XP Click on the Start button, select “Control Panel” and then “Network Connections”.    Right click on “Local Area Connection” and select the Properties option to open the configuration dialogue box as shown below:  Figure4:LocalAreaConnectionProperties  Find and select Internet Protocol (TCP/IP) from the protocol list box and then click the Properties option. The TCP/IP configuration window will pop up as illustrated below. Under the General tab, select the radio button ‘Obtain an IP address automatically’ and ‘Obtain DNS server address automatically’.   Figure5:InternetProtocol(TCP/IP)Properties Press the OK button to close the TCP/IP configuration window. Then press the Close button to complete the computer preparation for the router. 
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NTC18  www Un If thethe r           If the           C-6000 Series – Indus             w.netcommwireless.cnlocking the SIM card is locked router Status page: e SIM Status shows th Click  When             Click  Enter              Click strial M2M Wireless R            com he SIM Car it can only be unlockhe SIM is locked as son the “Internet Setti you click on the ‘SIM            OK  the PIN code in the P            on the Status link andRouters               rd ked using a PIN that wshown above, you shngs” menu and selecM Security’ menu item            PIN and Confirm PIN            d the Home Status p             Figure1was assigned to youhould be automaticallct “Mobile Broadbandm you should see the             fields. Then click the            age should look as bFigu             NETCOMM19:SIMStatusLockr SIM card by your mly redirected to the Sd” followed by “SIM S following message:-Figure21e Save button.   below with SIM Statusure23:StatusPage             CALLDIRECT™ kedmobile broadband proSIM unlock page. If noSecurity”. - :PINCodeUnlockMFigure22:PINSes ‘SIM OK’: ‐SIMCardUnlocke             SERIES – NTC ovider. To check if thot, then select the folMessageettingsd            C-6000 Seriehe SIM card is lockedlowing:   YML6908             sd view the SIM Status              on
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          19
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 20                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesEnter PUK Code If after three incorrect attempts at entering the PIN code, you will be requested to enter a PUK code.  Figure24:EnterCorrectPINandPUKMessage The PUK code is sometimes referred to as a PIN Unlocked Key (PUK) code. You will need to contact your mobile broadband provider to obtain this number.   Your mobile broadband provider will issue you a PUK code which will enable you to unlock the SIM card and enter a new PIN code.   Enter the new PIN and PUK codes as shown below and click Save.                If you have entered the PUK correctly you should see the following message:   Figure27:PUKCodeCorrectlyEnteredResponse Now click on the “Status” menu item at the top left-hand side of the page. It should reflect the screenshot below and show a SIM Status of ‘SIM OK’:   Figure28:Status‐PINUnlocked
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          21  The ‘Remember PIN’ Feature This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).  This enables the SIM to be PIN Locked (to prevent unauthorized use of the SIM card elsewhere), while still allowing the router to connect to the cellular service.   When this feature is enabled the PIN entered by the user when they set the “Remember PIN” feature is encrypted and stored locally in the router. The next time the SIM asks the router for the PIN the router decrypts the PIN and automatically sends it to the SIM without user intervention.  When this feature is disabled and the SIM is PIN locked, the user must manually enter the PIN via the router‘s configuration interface. This is clearly not desirable where the router is unattended. 
NTC22  www CeLoc You  You that        C-6000 Series – Indus             w.netcommwireless.cellular Bandcking To a Spec may want to lock the may want to do this isuit your requiremen Make  The fostrial M2M Wireless R            com d and MBBcific Band e router to a specific if you’re using the rounts.  your selection from tollowing band settingUMTS 850UMTS 8502G WCDMA AALL BANDRouters               B Provider band. To do this, clicuter in a country withthe “Change Band:” gs options are applica0Mhz, 2G 0MHZ ONLY All DS (AUTOBAND)                Selection ck on the “Internet Se multi frequency netwFigure29:Band/drop down list.    able. BAND SELE UMTS 850UMTS 850 MGSM/EDGEUMTS 850 UMTS 850             NETCOMMettings” menu and seworks that may not a/ProviderMenuOptFigure30:BandSeECTION OPTIONS 0 MHz GSM/EDGE/GPRS 9MHz Only E/GPRS 900/1800/1900MHz0/2100/1900MHz0/2100/1900MHz GSM/EDGTable6             CALLDIRECT™ lect “Mobile Broadball support HSPA. Youtionettings – NTC-6908 900/1800/1900MHz z GE/GPRS 6:NTC‐6908BandS             SERIES – NTCand” followed by the  can select the routeelectionOptions            C-6000 Serie “Band / Provider” meer to only connect on YML6908             senu item on the right. the network frequenc              . cies
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NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 24                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesEstablishing a Connection to a Cellular Network  This section describes how to configure the router to initiate a Mobile Broadband connection. There are 2 possible methods that can be used to set up a Mobile Broadband connection via PPP:  Initiating the PPP Connection directly from the router (most common).  Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the router running in transparent PPPoE mode.  Initiating a PPP Connection Directly from the Router  The status page of the router should be displayed as below. Please ensure that the SIM Status is ‘SIM OK’ before you initiate a Mobile Broadband connection.   Figure32:StatusPage‐SimOk  Click on click on the “Internet Settings” menu and select “Mobile Broadband” followed by the “Connection” option on the right as shown in Figure 33 below.   Figure33:MobileBroadband‐ConnectionOption  
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YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          27  Ethernet Related Commands How to configure the Ethernet IP address  The IP settings can be configured by clicking on the “Internet Settings” menu followed by “LAN” and then “IP Setup”  The default IP of the Ethernet port is 192.168.20.1 with the subnet mask 255.255.255.0.  If you wish to change this then simply enter the new IP address and click on the Save button at the bottom of the page.  Since the IP address has changed you will have to re-enter the new IP address configured in your browser to access the configuration pages.   Figure37:LAN‐IPSettings How to Configure DNS Masquerading  DNS masquerading allows the router to forward DNS requests to dynamically assigned DNS servers. Clients on the router’s LAN can then use the router as a DNS server without needing to know of the dynamically assigned DNS servers assigned by the cellular network.  There should be no need to disable this feature in most cases, however, if you need to do so simply select “Disable” and click the Save button.  Figure38:DNSMasqueradingSetting How to Configure the DHCP Server  Use the following procedure to change the router’s DHCP server default settings. Ensure your PC’s Ethernet connector is configured to automatically obtain an IP and DNS server address.  When you plug in the Ethernet cable to your PC, the router should automatically assign it an IP address within 10-15 seconds. Please be aware that you will be sharing the bandwidth of the router between all connected devices. You can manually set DNS1 and DNS2 or if DNS Masquerade is enabled the DHCP DNS1 address will automatically be set to the router’s LAN address.   Figure39:DHCPThis example has a start address of 100, an end address of 199, lease time of 86,400 seconds, and uses the DNS servers that are auto-assigned by the network upon connection.
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 28                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series If you do not enter the DNS1 and DNS2 addresses manually, then to browse the Internet from your Ethernet connected device you must enable DNS Masquerade (see above).  Upon enabling DNS Masquerade, you will notice that the DNS1 address is automatically set to the IP address of the Ethernet port. DNS addresses are then automatically assigned by the connection to the network.  How to Configure Static DHCP Assignments  This facility is available by clicking on the “Internet Settings” menu followed by “LAN” and then the “DHCP” menu item on the right.  You may assign a particular IP address to a specific device every time that device makes a DHCP request as follows:   Figure40:StaticIPAssignment  Click the Add button.     Enter a name for the computer or device.  Enter the computer or device’s MAC address.  Enter the IP address to assign.  Click Save.     How to configure your device’s IP address manually (no DHCP)  If your device has a static IP address set, you can configure your device to work with the router by manually configuring your device to the following settings:   Set your device’s IP address to any valid IP address between 192.168.20.2 and 192.168.20.99 or disable the DHCP server and use any address. Do not use the IP address assigned to the router’s Ethernet interface.  Set your device’s subnet to: 255.255.255.0.  Set your Gateway to the IP address of the router’s Ethernet interface: 192.168.20.1  Set DNS (if required) to 192.168.20.1 or configure manually to your mobile broadband provider’s DNS Servers.
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NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 32                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series ITEM  DEFINITION Profile Type  Set this option to OpenVPN to create an OPenVPN VPN tunnel.Enable VPN  Enable or Disable the VPN connection. Profile Name  A name that can be used to identify the VPN connection. OpenVPN Type  Select the type of OpenVPN session to use. Options include Server, Client or Peer-to-Peer Server Port  Enter the port number the OpenVPN connection is to run on. VPN Network Address  Enter the network address for use on the VPN connection. VPN Network Mask  Enter the network mask for use on the VPN connection. Diffie-Hellman parameters  Generate the server and client keys used by the VPN connection. Server Certificates  Enter the applicable details to identify the OpenVPN server and create a CA certificatebased on this information. Authentication Type  Select the type of authentication in use for the VPN connection. You can select from a Certificate or Username and Password combination.Table8:InternetSettings‐VPN–OpenVPNFields 
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NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 34                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesITEM  DEFINITION Profile Type  Set this option to IPSec.Enable VPN  Enable or Disable the VPN connection. Profile Name  A name that can be used to identify the VPN connection. Remote IPSec Gateway  The IP address that the IPSec server is running on.Road Warrior  Click this to configure the VPN connection for Road Warrior (connection from a dynamic IP Address) use. Remote Address/Net to Join  Enter the Remote IP address or Network for use on the VPN connection. Remote Address/Net Mask  Enter the subnet mask in use on the remote network. Local Address/Net to Join  Enter the Local IP address or Network for use on the VPN connection. Local Address/Net Mask  Enter the subnet mask in use on the local network. Encap Protocol  Select the encapsulation protocol to use with the VPN connection. IKE Mode  Select the IKE mode to use with the VPN connection. PFS Select whether or not to use PFS (Perfect Forward Secrecy) for the VPN connection. This feature will make sure the same key is not generated twice and forces a new diffie-hellman key exchange. Both VPN endpoints must support this function in order for it to work. IKE Encryption  Select the IKE (IPSec Key Exchange) encryption type to use with the VPN connection. IKE Hash  Select the IKE Hash type to use for the VPN connection. IPSec Encryption  Select the IPSec encryption type to use with the VPN connection. IPSec Hash  Select the IKE Hash type to use for the VPN connection. DH Group  Select the Diffie-Hellman group the VPN tunnel will use. DPD Action  Select the appropriate DPD (Dead Peer Detection) Action to use when the VPN tunnel detects a peer dropping the VPN tunnel connection. DPD Keep Alive Time  Enter the time in seconds for DPD to keep alive. DPD Timeout  Enter the time in seconds for DPD to timeout. IKE Rekey Time  Enter the appropriate IKE Rekey time for the VPN connection. SA Life Time  Enter the appropriate SA (Security Association) Life time for the VPN connection. Key Mode  Select the type of key mode in use for the VPN connection. You can select from: Pre Shared Key, RSA Keys or Certificates Table9:InternetSettings‐VPN–IPSecDetails
YMLwww35  RoCon This  Somobta How Add    The    Exam If yoente The  L6908        w.netcommwireless.couting Connfiguring Static  facility is available bme routes are added baining a WAN PPP cowever, if you have othding Static Rout Enter  Click NOTE: You musActive Routing table mple: u have another router:  10.12 255.2 192.1lower the metric valu com figuration Routes by clicking on the “Intby the router automaonnection. er routers (hence nettes  the values in the fieldthe ADD button. st increment the “Rou at the bottom of the er on the Ethernet sid3.0.0 in the Destinati55.0.0 in the IP Subn68.20.5 in the Gatewue the higher the prioternet Settings” befortically on a connectiotworks) on the Ethernds as above. ute no” by 1 for each screen will show the e of the router with aon IP address field. net Mask field. way IP address field. ority this route has ove re selecting “Routingon initialization such anet subnet for examp route in the “Route n new route added as gateway of 192.168 er other routes. ” followed by the “Staas the Ethernet subnple, you may want to aFigure4no” field otherwise thas shown at the bottom.20.5 that interfaces Figure46atic” menu item on thnet route for routing toadd some more stati5:AddingStaticRoat route will be overwm of the screenshot bto network 10.123.0.06:StaticRouteEntry  he right. o a device on an Ethec routes.  uteswritten. elow: 0/16 and you want toy NTC-6000 Series U  ernet subnet. A PPP  o get to a device on tUser Guide             route is also added uhat network then you          upon u
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YMLwww37  Ho The subninste Two behacalle Mas A virThis  To e        L6908        w.netcommwireless.cow to ConfVirtual Router Redunnet. This increased reead of one physical ro or more physical roualf of the virtual routeed the master router. ter routers have a prirtual router must use  address is used by onable VRRP click on  Click  Enter  Enter  Enter  Click  NOTE: Confor on a com  com figure VRRndancy Protocol (VRReliability is achieved outer.  uters are then configur fails, an arrangeme iority of 255 and bac 00-00-5E-00-01-XX aonly one physical rou the “Internet SettingEnable to activate VR an ID – this is the VR a priority – a higher v the VRRP IP addressSave VRRP figuring VRRP changmmand prompt type: P RP) is a non-proprietaby advertising a “virtured to stand for the ent is made for anothekup router(s) can havas its (MAC) addressuter at a time, and is s” menu followed by RRP. RRP ID which is differvalue is a higher prios – this is the virtual Iges the MAC addressarp –d <ip address> ary redundancy protoual router” (an abstravirtual router, with oner physical router to ve priority between 1s. The last byte of thethe only way that oth “Routing” and then trent for each virtual roority. P address that both vs of the Ethernet port > (i.e. arp –d 192.168ocol designed to incract representation of nly one doing the actautomatically replace and 254. e address (XX) is the her physical routers cthe “VRRP” menu itemouter on the network virtual routers share. Figure49:Int and therefore if you 8.1.1) to clear the arprease the availability  master and backup ual routing at any give it. The physical rouVirtual Router Identifcan identify the mastem on the right.   ternetSettings‐Rou want to resume with p cache.(old MAC add  and reliability of the drouters acting as a gven time. If the currenter that is currently foier (VRID), which is der router within a virtuuting–VRRP the web configuratiodress).  NTC-6000 Series U  default gateway servgroup) as a default gant physical router thaorwarding data on bedifferent for each virtuual router.  on you must use the nUser Guide             vicing hosts on the saateway to the host(s)t is routing the data oehalf of the virtual rouual router in the netwonew IP address (VRR          ame  on uter is ork. RP IP)
NTC38  www NAThis enabcom HowThis   Exa  Conf  To d C-6000 Series – Indus             w.netcommwireless.cAT configu facility is available bbled by default port fputer or service withw to Configure P is only needed if you Enter  Click ample:  Note: If the port numbe figured mappings aredelete a port forwardinstrial M2M Wireless R            com ration by clicking on the “Intforwarding may be nein a private local-arePort Forwardingu need to map inbou the information as apSave SoIncoDestDest “Incoming Port Rangers then the “Destinate displayed shown inng rule, click on the cRouters               ternet Settings” menuecessary to use somea network (LAN).   g nd requests to a speppropriate accordingITEM Item No. Protocol ource IP Address oming Port Range tination IP Address tination Port Range ge” specifies a singletion Port Range” MUSn the screenshot belocorresponding “Dele              u followed by “Routine applications and dcific port on the WANg to the guidelines be  1 to as many asOptions include TSpecifies either a 0.0.0.0 that allowsEnter the Exter  Enter the Local AEnter the Local ArTable10:InternFigure50:Interne port (as above) thenST be the same as thow: Figure51:Configte Entry” link from the             NETCOMMng” and then the “NATevices over the interN IP address to a develow. s needed. Increment by oneTCP, UDP, or All protocols “Friendly” IP address that s all IP addresses to accesrnal port(s) to listen to.Area Network Address of drea Network Port(s) to forwnetSettings‐RoutinnetSettings‐Routinn the destination porthe “Incoming Port RaguredNATMappinge list of IP Mappings             CALLDIRECT™ T” menu item on the net. Port forwarding avice connected on thDEFINITION e for each port forwarding  is allowed to access the  ss the router. device to forward inbound ward connections to ng‐NATOptionsng‐NATExamplet can be set to any ponge”. gs.              SERIES – NTCright. The router is seallows remote compue Ethernet interface, rule.     router or a wildcard IP arequests to. ort. If the “Incoming P            C-6000 Serieet to use NAT mode buters or hosts to conn e.g. a web camera. address of  Port Range” specifieYML6908             sby default. With NAT nect to a specific  s a range of 
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YMLwww41  SNMThe conn  Con  How This  The Log    L6908        w.netcommwireless.cMP Traps SNMP Trap functionsnected on the networnfiguring the SN Enter  Heart Trap P Trap Rw to Configure N facility is available bNTP (Network Time P entries and Firewall s com s to provide system erk. This helps to reduNMP Traps set the Trap Destinationbeat Interval – Enter Persistence Time. – ERetransmission TimeNTP by clicking on the “SeProtocol) settings allosettings. event notifications to ce the number of unttings  IP Address – the adthe time in seconds Enter the time in seco – Enter the time to reervices” menu followeow your router to syn  a SNMP server withonecessary SNMP reqdress of the object thbetween which a muonds that the trap willesend notifications oned by the “NTP” menuchronize the NTC-60out solicitation so thaquests across a netwhat generates the traulticast Heartbeat notl persist before timingn a retransmission quu item on the right. 000 router’s internal cFt the SNMP server dowork and reduces netwFigure55:Servp. ification message is g out ueue. clock with a global IntFigure56:Services‐  oes have to request iwork traffic and resouices‐SNMPTrapsgenerated. ternet Time server. ThNTP NTC-6000 Series U  information from eacurces  his setting will affect  User Guide             h and every device  functions such as Sy          ystem
NTC42  www How This  The will rThis   1. 2. 3. 4. 5.       C-6000 Series – Indus             w.netcommwireless.cw to Configure t facility is available bPeriodic Ping Reset reboot.  works as follows: After every “PeriodIf all 3 pings fail thThe router then seIf all accelerated p  If any ping succ Note: The “strial M2M Wireless R            com the Periodic Pinby clicking on the “SeMonitor configures thdic Ping Timer” confihe router sends 3 conends 3 consecutive ppings in step C aboveeeds the router returPeriodic Ping Timer”Routers               g Reset Monitorervices” menu followehe router to transmit cgured interval, the ronsecutive pings to thepings to the “Destinate fail the number of trns to step 1 and doe should never be set              r ed by the “System Mocontrolled ping packeouter sends 3 consece “Second Address”.ion Address” and 3 cimes configured in “Fs not reboot.  to a value less than              NETCOMMonitor” menu item on kets to 1 or 2 user speFigure5cutive pings to the “D. consecutive pings to Fail Count”, the route 60 seconds; this is to             CALLDIRECT™  the right. ecified IP addresses.7:Services‐SystemDestination Address”. the “Second Addreser reboots.   o allow the router tim             SERIES – NTC Should the router nomMonitor ss” every “Periodic Pie to reconnect to the            C-6000 Serieot receive responses ing Accelerated Timee cellular network folloYML6908             s to the pings, the rouer” configured intervaowing a reboot.             uter al.
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NTC44  www How This  The rebo  How This  The of em The   C-6000 Series – Indus             w.netcommwireless.cw to Configure a facility is available brouter can be configoot if some anomaly ow to Configure t facility is available bmodem can be utilizmbedded systems utmodem settings canstrial M2M Wireless R            com a Periodic Reseby clicking on the “Seured to automaticallyoccurs. The default vhe Modem Settinby clicking on the “Seed to communicate wtilizing serial port con be adjusted if requirRouters               t Timer ervices” menu followey reboot after a periodalue is 0 which disabngs ervices” menu followewith serial devices viannections. red to match your se             ed by the “System Modic interval specifiedbles the Periodic Resed by the “Modem” ma the DE-9 connectorrial device settings.              NETCOMMonitor” menu item on d in minutes. While thset Timer. The maximFigure60menu item on the righr on the router. This e Figur             CALLDIRECT™  the right. is is not necessary, itum value is 65535 m:Services‐SystemMht. enables the router to re61:Services‐Mo             SERIES – NTCt does ensure that in inutes. Monitor communicate with reodem            C-6000 Serie the case of remote i emote monitoring sys YML6908             snstallations, the routestems, as well as a va            er will ariety
YMLwww45  GP This  The  The (HDO Sele Click The GPS Becatime MS A  L6908        w.netcommwireless.cPS  facility is available bbuilt-in GPS module GPS Status window pOP) and vertical dilutct to “Enable” GPS Ok “Save” to save your“GoogleMap” buttonS service. ause GPS positioning. This ensures you wAssisted GPS enable  Please note: com by clicking on the “Se enables you to utilizeprovides up to date ition of precision (VDOOperation and an appr GPS settings. n provides a quick shg relies on accurate cill always have the coes the router to quick: The GPS functionaliervices” menu followee location based servnformation about theOP)) of the router. propriate update inteort cut to show your clock settings to obtaorrect GPS position inly and efficiently obtaty is available in the ed by the “GPS” menvices, keep track of he current location andrval depending on horouters current positiain the correct informnformation available.ain location informatioNTC-6908 and NTC-nu item on the right. hardware out in the fid the current GPS sigow quickly you wouldion on a map, while tmation about your loca on by querying the c-6908S only, from firmeld or find your curregnal conditions (positd like the current GPSFigure62the “Clock Sync” buttation, the “Clock Synellular network for cumware version 1.6.0 o  ent location. ion dilution of precisiS position information2:Services–GPSton enables you to quc” button enables yourrent GPS satellite anonwards.  NTC-6000 Series U  ion (PDOP), horizontn updated. uickly synchronize thou to quickly set the rnd location informatioUser Guide             al dilution of precisioe router time from therouter clock to the coon.           on e rrect
NTC46  www SM The You  BasiSMGen   C-6000 Series – Indus             w.netcommwireless.cMS Tools SMS tools applicatio can also utilize this fc functionality suppo Ability Ability Ability Ability Ability AbilityS Tools Setup eral SMS functionalitystrial M2M Wireless R            com on has been developefunctionality to read aorted: y to send a text messy to receive a text mey to forward incomingy to read run-time vary to change live confiy to execute supportey is enabled by defaNumbeEncoding SchemSMSC AddressRedirect to MobRedirect to TCPTCP Port to RedRedirect to UDPUDP Port to redEnable Remote Routers               ed to include basic Sand change run-time sage via a 3G networessage via a 3G netwg text messages via ariables from the deviciguration on the deviced commands (e.g. rult. You can open theITEM er of Messages / Page me bile P direct P irect  Diagnostics               SMS functionality suc variables on the routk and store in permawork and store in perma 3G network to anothce (e.g. uptime) and ce (e.g. connection Areboot). e Setup page in ordeFigure63:Servic  Enter the numbeSelect the encodiThe short messagForward incomingForward incomingThe TCP port on wForward incoming  The UDP port onEnable diagnosticFigure64:SMSS             NETCOMMch as sending a messter. anent storage. manent storage. her remote destinatio send the result to a rAPN). er to configure additioces‐SMS‐Setuper of SMS messages to disng method used for SMS mge service center (SMSC) ag text messages to the remg text messages to the remwhich to connect to the remg text messages to the remn which to connect to the rcs to be performed by a spSetupConfiguration             CALLDIRECT™ sage, receiving a meon which may be a TCremote destination wonal settings. To do tDEFINITION splay per page. messages. address is the number of yomote destination defined. mote TCP destination definemote destination on. mote UDP destination defineremote destination on. pecially crafted SMS messanItems             SERIES – NTCssage and redirectinCP/UDP server or othhich may be a TCP/Uhis, click on “Serviceour mobile broadband SMSed. ed. age.             C-6000 Serieng an incoming messher mobile device. UDP server or other mes”, then “SMS” and t S provider. YML6908             sage to another destinmobile device. then “Setup”.             nation.
YMLwww47  SM Inco RedYou dele For E RedYou mes  The  For Eat th SM EnaEnab If Re    L6908        w.netcommwireless.cS Configurationming text messages direct to Mobile can forward incominte the number in the Example: If someonedirect to TCP & can also forward incsage. TCP/UDP address caExample: If someonee same time. S Configurationable Remote Dible or disable the Reemote Diagnostics co Please noteoperation.  It is highly rec  com n for Redirection can be redirected toe ng text messages to a ‘Redirect to Mobile” e sends a text messag& TCP Port, Recoming text messagean be an IP address e sends a text messagn for Remote Diaiagnostics mote Diagnostics feaommands are found, e: It is possible to adj commended to enab o another mobile deva different destination field and click the “Sge and Redirect to Mdirect to UDP s to a TCP/UDP base or domain name. Thge and Redirect to Tagnostics ature. If this setting is the router executes tust settings and prevble security when utili ice and/or a TCP/UDn number. This destinSave” button. Mobile is set to “04123& UDP Ported destination. The Te port number rangeCP is set to “192.168s enabled all incominthose commands. Thvent your router from sing this feature. DP message server. nation number can b345678”, this text meTCP or UDP server cae is from 1 to 65535. P8.20.3” and “2002”, thng text messages arehis feature is disabled functioning correctly e another mobile phoessage is stored on than be any kind of pubPlease refer to your This text message is se parsed and tested fd by default. y. If this occurs, you w  one or 3G router phohe router and forwardblic or private server TCP/UDP based SMStored in the router anor if they contain Remwill need to perform a NTC-6000 Series U  one number. To disabded to “0412345678” if the server acceptsS server configurationnd forwarded to “192mote Diagnostics coma factory reset in ordUser Guide             ble the feature, simply” at the same time. s incoming text-basedn for which port to us.168.20.3” on port “2mmands.  er to restore normal           y d e. 2002”
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YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          49  Inbox/Outbox  You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox.    You are also able to add the SMS message sender to the “White List” which is used to secure the Remote Diagnostics feature. Simply select the sender or recipient number and click the “Add White List” button.    Figure66:Services‐SMS‐Inbox  Figure67:Services‐SMS‐Outbox
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NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 52                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesWhite List A maximum number of 20 entries can be stored in the router.    If Authentication is enabled, any incoming Diagnostics/Command Execution SMS messages are processed only if the sender’s number exists in White List and the message password matches with the password specified in the White List.  One blank entry is shown by default and you can add or delete an entry by pressing the “+” or “–“ button. The White List numbers and passwords can be cleared by pressing the “Delete” button.  To add an entry, simply enter the appropriate phone number and password and click “Save”.  Message Storage for Diagnostic Messages  Diagnostic messages (Diagnostic commands, acknowledgements and error notification messages) sent to remote destination are stored in Inbox/Outbox. Security  In order to provide security for SMS command execution, it is recommended that all SMS commands be subject to successful authentication against the White List as well as setting a password for each phone number entered.    This prevents unauthorized or accidental execution of SMS commands.   
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          53  SMS Command format  Generic Format for reading variables:  get VARIABLENAME  PASSWORD get VARIABLENAME  Generic Format for writing to variables:   set VARIABLENAME=VALUE  PASSWORD set VARIABLENAME=VALUE Generic Format for executing a command:  execute COMMAND  PASSWORD execute COMMAND Replies Upon receipt of successfully formatted, authenticated (if required) command, the router will reply to the SMS in the following format:   TYPE  SMS CONTENTS NOTES Get Command  “VARIABLENAME=VALUE”   Set Command  “Successfully set VARIABLENAME to VALUE”.  Only sent if the acknowledgment message function is enabled Execute Command“Successfully executed command”   Table11:SMSCommandReplies   Where “VARIABLENAME” is the name of the value to be read  Where “VARIABLENAME(x)” is the name of another value to be read  Where “VALUE” is the content to be written to the “VARIABLENAME”  Where “COMMAND” is a supported command to be executed by the device (e.g. reboot)  Where “PASSWORD” is the password (if configured) for the corresponding sender number specified in the White List.  Multiple commands can be sent in the same message, if separated by a semicolon.  For Example: i. get VARIABLENAME1; get VARIABLENAME2; get VARIABLENAME3 ii. PASSWORD get VARIABLENAME1; get VARIABLENAME2 iii. set VARIABLENAME=VALUE1 ; set VARIABLENAME2=VALUE2 iv. PASSWORD set VARIABLENAME1=VALUE1; set VARIABLENAME2=VALUE2; set VARIABLENAME3=VALUE3  If required, values can also be bound by an apostrophe, double apostrophe or back tick.  For Example: v. “set VARIABLE=’VALUE’” vi. “set VARIABLE=”VALUE”” vii. “set VARIABLE=`VALUE`” viii. “get VARIABLE”  A password (if required), only needs to be specified once per SMS, but can be prefixed to each command if desired. ix. “PASSWORD get Variable1”; “get VARABLE2” x. “PASSWORD set VARIABLE1=VALUE1”; “set VARIABLE2=VALUE2”
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 54                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series If the command sent includes the “reboot” command and has already passed the White List password check, the device keeps this password and executes the remaining command line after the reboot with this same password.      For Example: xi. “PASSWORD execute reboot; get Variable1”; “get VARABLE2” xii. “PASSWORD execute reboot; PASSWORD get Variable1”; “get VARABLE2”  Commands are case insensitive; however variable names and values are case sensitive.  List of Valid Commands (which can be used in conjunction with the execute command)  “pdpcycle”, “pdpdown” and “pdpup” commands can have a profile number suffix ‘x’ added. Without the suffix specified, the command operates against the current active profile or last active profile.  #  COMMAND NAME DESCRIPTION 1  reboot  Immediately perform a soft reboot 2  pdpcycle or pdpcyclex Disconnect (if connected) and reconnect the 3G connection. If a profile number is selected in the command, try to disconnect/reconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect/reconnect the current active profile. This command can report an error if no profile number is selected and there is no currently activated profile. 3  pdpdown or pdpdownxDisconnect the PDP. If a profile number is selected in the command, try to disconnect the specified profile in case the profile is active. If no profile number is selected, try to disconnect the current active profile. Reports an error if no profile number is selected and there is no currently activated profile. 4  pdpup or pdpupxReconnect the PDP. If a profile number is selected in the command, try to connect with the specified profile. If no profile number is selected, try to connect to the last active profile. The router will check the currently activated profile and disconnect this profile before executing the command. Reports an error if no profile number is selected and there is no stored last active profile number. Table12:ListofValidSMSCommands
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          55  List of Valid Variables: Where “x” is a profile number (1-6). If no profile is specified, variables are read for or written to for the current active profile. If a profile is specified, the variable is read for or written to for the specified profile number (‘x’).      #  RDB VARIABLE NAME SMS VARIABLE   NAME  READ/WRITE  DESCRIPTION  EXAMPLE 0 link.profile.x.enable link.profile.x.apn link.profile.x.user link.profile.x.pass link.profile.x.auth_type link.profile.x.iplocal link.profile.x.status  profile or profilex RW ProfileRead: (profile no,apn,user,pass,auth,iplocal,status) 1,Telstra.internet,username,password, chap,202.44.185.111,up Write: (apn, user, pass,auth) Telstra.internet,username,password   1  link.profile.x.apn  apn or apnx  RW  APN  telstra.internet  2  link.profile.x.user   username or usernamex  RW  3G username    Guest, could also return “null” 3 link.profile.x.pass  password or password  RW  3G password    Guest, could also return “null” 4  link.profile.x.auth_type   authtype or authtypex  RW  3G Authentication type  ”pap” or”chap”  5  link.profile.x.iplocal  wanip or wanipx  R  WAN IP address  202.44.185.111 6  wwan.0.radio.information.signal_strength rssi  R  3G signal strength  65 dBm 7 wwan.0.imei  imei  R  IMEI number  359102128941027512 8  statistics.usage_current  usage  R  3G data usage of current session “Rx 500 bytes, Tx 1024 bytes, Total 1524 bytes” or “Rx 0 byte, Tx 0 byte, Total 0 byte” when wwan down 9 statistics.usage_current  wanuptime  R  Up time of current 3G session  1 days 02:30:12 or 0 days 00:00:00 when wwan down 10  /proc/uptime  deviceuptime  R  Device up time  1 days 02:30:12 11  wwan.0.system_network_status.current_band band  R  Current 3G frequency    WCDMA 850 Table13:SMS‐ValidVariables  
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 56                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesSMS Diagnostics Examples  The examples below demonstrate various combinations of supported commands. This is not a complete list. To obtain a complete list, please contact NetComm.    DESCRIPTION  AUTHENTICATION  INPUT EXAMPLE Send SMS to change APN Not Required set apn1=Telstra.internet set apn2=”3netaccecss” Required  Password1234 set apn1=Telstra.internet Password1234 set apn2=3netaccecss Send SMS to change the 3G username Not Required  set username=’NetComm’ Required  Password1234 set username= ”NetComm” Send SMS to change the 3G password Not required  set password= `NetComm` Required  Password1234 set password= `NetComm` Send SMS to change the 3G authentication Not required  set authtype= ‘pap’ Required  Password1234    set authtype = pap Send SMS to reboot  Not Required  execute reboot Required Password1234 execute reboot Send SMS to check the WAN IPaddressNot Required  get wanip Required  Password1234 get wanip Send SMS to check the 3G signal strength  Not Required  get rssi Required  Password1234 get rssi Send SMS to check the IMEI number  Not Required  get imei Required  Password1234 get imei Send SMS to check the current band  Not Required  get band Required  Password1234 get band Send SMS to Disconnect (if disconnected) and reconnect the 3G connection Not Required  execute pdpcycle Required  Password1234 execute “pdpcycle1” Send SMS to disconnect the 3G connection Not Required  execute pdpdown1 Required Password1234 execute “pdpdown1” Send SMS to connect the 3G connection  Not Required  execute pdpup Required  Password1234 execute pdpup1 Send multiple get command  Not Required  get wanip; get rssi Required  Password1234 get wanip; get rssi Send multiple set command  Not Required  set apn1=”3netaccecss”; set password1=’NetComm’ Required  Password1234 set apn=”3netaccecss”; set password=NetComm Table14:SMSDiagnosticsCommandExamples     
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NTC62  www LoThe You  Oncthe s Whe Onc  Presthe sC-6000 Series – Indus             w.netcommwireless.cocal Firmwafirmware update pro can do this by clickine you have selected status bar reaches 10en the upload has come you see “Done” shss and hold the reset system recovery modstrial M2M Wireless R            com are Upgradcess has two steps. ng on the browse bu the system recovery00% and the “Phase:mpleted, the screen own as per the scree button for approximade. Routers               de The first step is to uptton and then to naviy image file to use, cli:” has changed to Coshould refresh and lienshot below, you caately 5 – 10 seconds              pload and install the sgate to where the recFigure76:Systemck Upload to uploadomplete. Figure77:Systemst the system recoveFigure78:Firmwan then boot into the sFigure79:Firmw until the LEDs on the             NETCOMMsystem recovery imacovery image upgradm‐Load/Save‐Upld the file. You will thenm‐Load/Save‐Firmery file you have just uwareInstallLinksystem recovery modwareUpgradeDonee front of the router st             CALLDIRECT™ ge onto the router.  de file is located on yloadn see a progress barmwareUpgradeProuploaded. Click on th de to install the main Messagetart to flash in an ON             SERIES – NTCyour computer. r as shown in the screocesshe “Install” link to the  system software.  / OFF sequence and            C-6000 Serie eenshot below. The u  right of this.   d then release it. TheYML6908             supload has finished w  router will now boot             when  into
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          63  The second step is to upload and install the main system software image. To do this, open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1/    Click “Login” and type “root” in the Username and “admin” in the Password fields (without quotes). Then click on “Submit”.  The banner at the top of the page should now be different to show that the router is currently in recovery console mode.   Figure80:NTC‐6908RecoveryConsoleBanner To upload the main system software, click on “Application Installer” from the menu at the top of the page and then click on the browse button and navigate to where the main system image upgrade file is located on your computer.  Once you have selected the recovery image file to use, click Upload to upload the file. You will then see a progress bar as shown in the screenshot below. The upload has finished when the status bar reaches 100% and the “Phase:” has changed to Complete.When the upload has completed, the screen should refresh and list the file you have just uploaded. Click on the “Install” link to the right of this.     Once you see “Done” shown as per the screenshot below, click on “Reboot” at the top of the page and then click the “Reboot” button to restart the router   Figure81:System‐ Load/Save‐ UploadFirmware Figure82:UploadingMainFirmwareImage Figure85:MainFirmwareImage‐ DoneMessage Figure84:RecoveryConsole‐FirmwareUploadingExample
NTC64  www ReThe  1. 2.  The file is  Oncstatu  Whe  Onc  The com C-6000 Series – Indus             w.netcommwireless.cemote Firmremote firmware updUpload and installUpload and install Note: Do performed first step is to uploads located on your come you have selected us bar reaches 100%en the upload has come you see “Done” shsecond step is to upputer strial M2M Wireless R            com mware Upgdate process has twol the system recoveryl the main system imanot interrupt the powd. d and install the systemputer.  the recovery image f% and the “Phase:” hampleted, the screen own as per the screepload and install the mRouters               rade o steps:   y image to the routerage to the router. wer during a remote fiem recovery image ofile to use, click “Uploas changed to Compshould refresh and lienshot below, main system software             . rmware upgrade, asnto the router. You cFigure86:Systemoad” to upload the fillete. Figure87:Uploast the file you have juFigure8Figure89:Firmwe image. Click on the              NETCOMMs this may render the an do this by clickingm‐Load/Save‐Uplle. You will then see aadingFirmwareFileust uploaded. Click o88:FirmwareInstallwareUpgradeDone browse button again             CALLDIRECT™  router unable to starg on the browse buttoloadFirmwarea progress bar as shon the “Install” link to  lLinkMessagen and navigate to wh             SERIES – NTCt up and will require aon and then to navigaown in the screenshothe right of this.   ere the main system             C-6000 Seriea local system recovating to where the re ot below. The upload image upgrade file iYML6908             svery upload to be covery image upgradd has finished when t  s located on your             de he
YMLwww65   Oncstatu Whe Onc  Pa The   L6908        w.netcommwireless.ce you have selected us bar reaches 100%en the upload has come the install has comNote: This proceackage Mapackage manager p com  the main system ima% and the “Phase:” hampleted, the screen pleted, the router wiless can take up to 10anager page lists additional sage file to use, click Uas changed to Compshould refresh and lil automatically reboo0 minutes. software that has bee Figure90:SystemUpload to upload thelete. st the file you have juot, install the new maien installed to the rouFigure91:Systemm‐Load/Save‐Uple file. You will then seust uploaded. Click oin system image anduter offering extra funm‐Load/Save‐PacloadFirmwaree a progress bar as son the “Install” link to d then start up and rectionality to the routeckageManager  shown in the screensthe right of this.   connect to your selecr.  NTC-6000 Series U   shot below. The uploected Internet serviceUser Guide             ad has finished whene.             n the
NTC66  www Sy The TCP conf  C-6000 Series – Indus             w.netcommwireless.cystem ConfSystem configuration Keepalive can be usfirm the network connstrial M2M Wireless R            com figuration n page is used to spesed to ensure the WWnection is still valid. IP KeKeKeKeDiDiRouters               ecify an external syslWAN connection doeOPTION / Hostname [:PORT] eepalive eepalive Time eepalive Interval eepalive Probes   agnostic Configuration agnostic TCP Port               og server and the TCs not become disconFigure93:System The inforSeleThe sentThe The Table18:System             NETCOMMCP Keepalive settingsnnect due to inactivitmConfigurationPag IP address and port of thermation sent to. ect to enable or disable the interval between the last pt.  time between subsequent number of TCP Keepalive Select this optionEnter the port numbmConfigurationSett             CALLDIRECT™ s. y by periodically sengeDEFINITION e external syslog server youe TCP Keepalive function. packet sent and the first TCt TCP Keepalive packets.  packets to send. n to enable diagnostic conber you wish the diagnostictings             SERIES – NTCding a ping request u would like logging CP keepalive packet being figuration mode.  information sent to.             C-6000 Seriemessage to a WAN I YML6908             sP address or domain             n to
YMLwww67  TR The confnetw TR-0the d    L6908        w.netcommwireless.cR-069 TR-069 (Technical Rfiguration of end-userworks to multiple CPE069 uses a bi-directiodata model available   Note: In ordEnable TR-069 SeACS URL ACS Password/VeEnable Periodic AInform Period TR-069 ConnectioConnection RequeConnection RequeVerify Password  com Report 069) protocol ir devices such as cuEs. onal SOAP/HTTP-bas on request from Netder to access and coOPTION ervice erify ACS Password ACS Informs on Request est Username est Password s a technical specificstomer-premises eqused protocol based otComm. nfigure the TR-069 seThis fieldThis fieldThis fieldEach sesInformReACS servEnter theEnter theEnter theRe-enter cation also known as uipment (CPE) and An the application layeettings you must be lFig provides the option to swi can be used to enter the d can be used to enter the pssion begins with the transmsponse message. A periodver  time in seconds between  connection request userna connection request passw to verify the request passwTable19:System CPE WAN ManagemAuto Configuration Seer protocol. Some celogged into the routegure94:System‐TRtch on or off the TR069 feadomain name or IP addrespassword that the Auto Comission of an Inform messadic Inform message verifie periodic Inform messagesame for the TR-069 connecword for the TR-069 connecword for the TR-069 connecm‐TR‐069Optionsment Protocol (CWMPervers (ACS). It is parellular specific vendoer as the root user. R‐069DEFINITION ature. . s of the Auto Configurationnfiguration Server (ACS) usage from the ACS server. Ifs that each CPE device is . The maximum time span ction to the ACS server/ ction to the ACS server. ction to the ACS server.   P). It is a framework forticularly efficient in ar extensions are suppn Server (ACS) you wish to ses f able to, the CPE device recapable of communicatingpossible is equivalent to m NTC-6000 Series U  for remote managemapplying configuratioported by the NTC-6 use.  esponds with an g and receiving updates fromore than 68 years. User Guide             ent and auto-n updates across 000 series routers, w om the           with
NTC68  www LogThe   RebThe    C-6000 Series – Indus             w.netcommwireless.cgoff logoff item will log yoboot reboot item will rebostrial M2M Wireless R            com ou out of your web coot the router. This caRouters               onfiguration session. an be useful if you hav              Five made configuratio             NETCOMMigure95:System‐Lon changes you wantFigure96:Syste             CALLDIRECT™ Logofft to implement or wanem‐Reboot             SERIES – NTCnt to reboot the route            C-6000 Serieer. YML6908             s
YMLwww69  TC1.  The are u  2.  You the n   3.  Chechapp  4.  Checaddr  5.    6.  If thi  7. L6908        w.netcommwireless.cTroubleCommon pr  I cannot seem todefault IP address ofusing a static IP addrThe router was co may need to enable network), the router w NB: The trafThe router is rebock the “System Monitpens. Reset it to 0 if yThe router has a cck that DNS Masqueress is set to the samI cannot seem to i. Chealso ii. ClickAPNiii. Alsoiv. MakI have set the Bans happens you must The SIM status in com eshooroblems ano access the web pagf the router is 192.16ress. onnected but cannot g the periodic ping timwill reboot after so maffic generated by theooting frequently. tor” configuration andyou don’t want this feconnection but cannerade is enabled by cme address as that of  get a cellular WAN cck the WWAN Status be a WAN IP addresk on the “Internet SetN is correct. o check that the usernke sure that Auto Connd but now it does n reboot the router. dicates “SIM removoting nd solutionge interface. 8.20.1, so first try to oget back online. mer using the Systemany failed pings and e periodic ping featurd see if the “force reseature or something qnot access the internclicking on the “Internf the Ethernet port. connection. s field on the router’s ss assigned to the rottings” menu followedname and password nnect is enabled. not show the corrected” on the status pans. open a web browser  Monitor (Click on thethen force a re-connre is counted as charset every” option is squite large if you donnet. net Settings” menu foStatus page. If the muter. If this is not the d by “Mobile Broadba credentials are corret Frequency on the Sage. r to this address. Alsoe “Services” menu foect. Setting the timerrgeable usage, pleaset to something othen’t want the router to rollowed by “LAN” andmodem is connected  case check which pand” and then the "Cect if the APN in use Status page and I cao check that your lapollowed by “System Mr to around 15 minutese keep this in mind wr than 0. If it is set to reboot so often. d then the "IP Setup" to your mobile broadprofile and APN is in uonnection" menu itemrequires these. annot get a connecti  top/PC is on the samMonitor”). This ensurees should be sufficienwhen selecting how o 1 this means the unitmenu item on the rigdband provider the Stuse and proceed to thm on the right and chon.  NTC-6000 Series U  me subnet as the routes that if the connectint. often to ping. t will reboot every miht. Make sure that thtatus field will report he next step.   heck that the correct User Guide             er’s Ethernet port if yon drops (i.e. outagenute regardless of we DHCP DNS server  that it is “Up”. There profile is enabled an          you e on what   will d the
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 70                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesIf a SIM was installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In this case you must reboot the unit. To reboot the router, click on the “System” menu followed by “Reboot“. Clicking the reboot button on this page will reboot the router.  
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          71  8. I am having problems getting a PPTP connection.  Check the routes on the “Routing” configuration page (This facility is available by clicking on the “Internet Settings” menu followed by “Routing” and then the “Static” menu item on the right.) i. There should be 5 routes shown. ii. One route for interface eth0. iii. Two routes for interface ppp0. iv. Two routes for interface ppp1. If there are not 5 routes, it is possible the one of the following conditions exist: i. PPTP is not enabled. ii. The credentials on the PPTP Configuration page are incorrect (IP address / Username / Password). iii. If you see the message: “The synchronous PPTP option is not activated” or “CHAP Authentication Failure”, then the credentials are incorrect.  
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 72                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesSpecifications Hardware Specifications  NTC-6908  NTC-6909  NTC-6900 MCU / Processor  Atmel AT91SAM9G20 Microcontroller / ARM9 based RAM  32MB DRAM Memory  256MB NAND Flash Wireless WAN Interface  Sierra Wireless MC8790V  Sierra Wireless MC8792V  Sierra Wireless MC8795V Chipset  Qualcomm MSM6290 3G UMTS Bands  850/ 1900/ 2100 MHz  900/ 1900/ 2100 MHz  850/ 900/ 1900/ 2100 MHz 2G GSM Bands  850/ 900/ 1800/ 1900 MHz Peak Data Speed HSDPA Category 8 – Downlink up to 7.2 Mbps HSUPA Release 6 – Uplink up to 5.76 Mbps EDGE Multi Slot Class 12 – Downlink/Uplink up to 236 kbps SIM Card Reader  Locking Tray for    SIM/SIM in    Mini-SIM card format (25.00 x 15.00 x 0.76 mm) Antenna Interface  2x SMA (female), 50 Ohm Network Interfaces 1x Fast Ethernet 10/100Base-TX RJ-45 port with Auto MDI/MDIX 1x Serial RS-232 DE-9 female DCE port LED Indicators  5x LEDs:    Power, Service, Tx/Rx,    DCD, RSSI Power Input  Captive DECA® Euro Type Terminal Block MC100#50802 (DC Plug with Screw Terminal) Input Voltage Range  8 - 28 VDC Power Consumption Idle: 1.32W (110 mA @ 12 V DC) Active HSUPA connection: 3.6W (300 mA @ 12 V DC) Maximum: 6.72W (560 mA @ 12 V DC) Dimensions  127 x 103 x 29 mm Weight  240g Temperature / Humidity Operating: -30°C ~ 70°C (-22 ~ 140 F) / 0 ~ 85% (non-condensing) Storage:        -55°C ~ 85°C (-67 ~ 185 F) / Regulatory Compliancy  A-Tick, RoHS Table20:HardwareSpecifications
YMLwww73  RJ- You    RS- You  Sta Note—»«—    L6908        w.netcommwireless.c-45 Ethernet Por can use the guide beNOTE: The Ethe-232 Serial Port  can use the table beandard RS-232 De: Output from routerInput to router  Shown below  com rt Integration Paelow to design Etherernet port on the rout Integration Paraelow to design serial cDE-9 Pinout: r  are the communicatiarameters net cables to integraPIN 1 2 3 4 5 6 7 8 er supports Auto MDameters cables to integrate thPIN 1 2 3 4 5 6 7 8 9 ons parameters of th te the router into youFUNCTION TX+ TX- RX+   RX-   Table21:EthernDI/MDIX; you may usehe router into your syFUNCTION CD RX TX DTR GND DSR- RTS CTS RI Table22:RS‐232he RS-232 port: OPTION Bits per Second Data Bits Parity Stop Bits Flow Control Table23:RS‐232ur systems. Below youetPortIntegratione a straight through oystem. DIRECTION-->> -->> <<-- <<--  -->> <<- -->> -->> 2DB‐9Pinout2CommunicationPau will find pin outs of COLOUR White/Orange Orange/White White/Green Blue/White White/Blue Green/White White/Brown Brown/White Parametersor cross-over EtherneN  DDatSDRDEFINITION 115200 8 None 1 Hardware arameters  the RJ-45 Ethernet Pt cable. ESCRIPTION Carrier Detect Receive Data Transmit Data a Terminal Ready System Ground Data Set Ready Request to Send Clear to Send Ring Indicator  NTC-6000 Series U  Plug and Jack connecUser Guide             ctors:
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 74                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesCustom Application and Scripting  The NTC series router covered in this manual offers the ability for the user to install custom application and firmware images via the application programming interface.  For further information, please contact the NetComm M2M support team.  CONTACT  DETAILS Phone  +61 (02) 9424 2053 Fax  1800 063 962 Email  service@call-direct.com.au Web  www.netcommwireless.com  Table24:NetCommContactDetails
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          75  Legal & Regulatory Information Intellectual Property Rights All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Wireless (ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited. NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other trademarks are acknowledged to be the property of their respective owners. Customer Information The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings: 1. This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the AS/CA S008-2011 Standard. 2.   This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with Australian and New Zealand standards. 3. This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA. These standards are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we encourage the user to try to correct the interference by one or more of the following measures: iv. Change the direction or relocate the receiving antenna. v.   Increase the separation between this equipment and the receiver. vi. Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is connected. vii. Consult an experienced radio/TV technician for help. 4. The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Wireless. Failure to do so may cause damage to this product, fire or result in personal injury. Consumer Protection Laws   Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in replacement of, your rights under such Consumer Protection Laws. If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees. 
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 76                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 SeriesProduct Warranty All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above). Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), the Product Warranty is granted on the following conditions: 1.   the Product Warranty extends to the original purchaser (you / the customer) and is not transferable; 2. the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product; 3. the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase as NetComm may require; 4. the cost of transporting product to and from NetComm’s nominated premises is your responsibility;   5. NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and 6. the customer is responsible for the security of their computer and network at all times. Security features may be disabled within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance your security. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is automatically voided if: 1. you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited; 2. the fault or defect    in your product    is the result of a voltage surge subjected to the product    either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s); 3. the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage; 4. your product has been used for any purposes other than that for which it is sold, or in any way other than in strict accordance with the user manual supplied; 5. your product    has been repaired or modified or attempted to be repaired or modified, other than by a qualified person    at a service centre    authorised by NetComm Wireless Limited;   or 6. the serial number has been defaced or altered in any way or if the serial number plate has been removed. Limitation of Liability   This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), NetComm Wireless Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves the right to change the specifications and operating details of this product without notice. If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless’s liability for breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services, NetComm Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services supplied again. To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability to the extent such liability is lawfully able to be limited.  FCCRegulations:This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.  This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the
YML6908             NTC-6000 Series User Guide www.netcommwireless.com                          77  instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  -Reorient or relocate the receiving antenna. -Increase the separation between the equipment and receiver. -Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -Consult the dealer or an experienced radio/TV technician for help.  Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.   RF Exposure Information  This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.  This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.    ICRegulations: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:  (1) this device may not cause interference, and   (2) this device must accept any interference, including interference that may cause undesired operation of the device.  Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:   (1) l'appareil ne doit pas produire de brouillage, et   (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement."  This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  IMPORTANT NOTE:  IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. 
NTC-6000 Series – Industrial M2M Wireless Routers        YML6908 78                                                                                                                          www.netcommwireless.com  NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series Contact  Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070     Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com  techsupport@netcommwireless.com

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