NetComm Wireless NTC6908 M2M ROUTER User Manual

NetComm Wireless Limited M2M ROUTER Users Manual

Users Manual

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NETCOMM CALLDIRECT™ SERIES – NTC
C-6000 Series
NE
ETCOMM C
CALLDIREC
CT SERIES
Rout
NTC-6000 Series
USSER GUID
G E
Prefac
P ce
NETCOMM CALLDIRECT™ SERIES – NTC
C-6000 Series
This manual provides infoormation relating to the installation, operaation, and applicationn of this device. The individual reading thiss manual is presumeed to have a basic unnderstanding of
teleccommunications term
minology and concepts.
If you find the product to be broken or malfunnctioning, please contact technical suppoort for immediate servvice by email at Technical.Support@netcoommwireless.com
For product
updates, neww product releases, manual
revisions, or software
upgrades, pplease visit our webssite at www.netcommwireless.com
Im
mportant Saafety Instructions
With reference to unpackking, installation, use and maintenance of your electronic devicce, the following bassic guidelines are recommended:
Do noot use or install this product near water to avoid fire or shock hhazard. For example, near a bathtub, kitchhen sink, laundry tub,, or near a swimmingg pool. Also, do not
exposse the equipment to rain
r or damp areas (ee.g. a wet basement)).
Do noot connect the powerr supply cord on elevated surfaces. Alloww it to lie freely. There should be no obstructions in its path andd no heavy items shoould be placed on thee cord.
In adddition, do not walk onn, step on or mistreat the cord.
To saffeguard the equipmeent against overheatinng, make sure that alll openings in the uniit that offer exposure to air are unobstructted.
before serviciing.
WARNING: Disconnect the power line from the device
Cop
pyright
Copyright©2011 NetCom
mm Wireless Limited.
All rights reserved.
a means without prrior
The information contained herein is proprietarry to NetComm Wireless Limited. No part of this document maay be translated, transcribed, reproducedd, in any form, or by any
writteen consent of NetComm Wireless Limitedd.
NOTE: Thhis document is subjeect to change withoutt notice.
Sav
ve Our Environ
nment
Wheen this equipment hass reached the end off its useful life, it mustt be taken to a recyclling center and proceessed separately from
m domestic waste.
The cardboard box, the pplastic contained in the packaging, and thhe parts that make upp this router can be recycled
in accordannce with regionally esstablished regulations. Never dispose of this
b subject to penaltiees or sanctions undeer the law. Instead ask for disposal instrucctions from your municipal government.
electronic equipment aloong with your househoold waste. You may be
Please be responsible annd protect our environment.
DOCUMENT VERSION
DATE
CHANGE HISTORY
1.0
JJune 2010
Internal Release Verssion (FW 1.52)
1.2
Novvember 2010
Initial Public Releasee (FW v1.57)
2.1
Feebruary 2011
Added GPS and Modem configuration sections (FW v1.7.0)
2.2
JJune 2011
Added SMS
S Tools configuration doocumentation (FW v1.7.1.5))
JJune 2012
Addded TR069 configuration seections (FW v 1.9.79.6)
2.3
Table 1: NTC‐60000 Series User Manual Document Histo
ory
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Table of Contents
Int roduct ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Overview ................................................................................................................................................................................................................................................................................................................................... 5
Features .................................................................................................................................................................................................................................................................................................................................... 6
Hardware Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
LED Overview............................................................................................................................................................................................................................................................................................................................ 7
Overview of the Router Interfaces ............................................................................................................................................................................................................................................................................................ 8
Conf iguring your Rout er. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inserting the SIM Card ............................................................................................................................................................................................................................................................................................................ 10
Setting Up the Cellular Router ................................................................................................................................................................................................................................................................................................ 10
Preparing Your Computer ....................................................................................................................................................................................................................................................................................................... 12
Accessing the Router Web User Interface ............................................................................................................................................................................................................................................................................. 17
Unlocking the SIM Card .......................................................................................................................................................................................................................................................................................................... 18
Band / Provider Select ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Locking To a Specific Band.................................................................................................................................................................................................................................................................................................... 22
Choosing Your Mobile Broadband Provider Manually ........................................................................................................................................................................................................................................................... 23
Establishing a Connection to a Cellular Network ................................................................................................................................................................................................................................................................... 24
Ethernet Related Commands.................................................................................................................................................................................................................................................................................................. 27
Virtual Private Networks .......................................................................................................................................................................................................................................................................................................... 29
Configuring a PPTP / GRE connection ................................................................................................................................................................................................................................................................................... 29
OpenVPN ................................................................................................................................................................................................................................................................................................................................ 31
IPSec 33
Routing Configuration ............................................................................................................................................................................................................................................................................................................. 35
How to Configure RIP.............................................................................................................................................................................................................................................................................................................. 36
How to Configure VRRP .......................................................................................................................................................................................................................................................................................................... 37
NAT configuration ................................................................................................................................................................................................................................................................................................................... 38
Services Feat ures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Services Features ................................................................................................................................................................................................................................................................................................................... 40
GPS 45
SMS Tools ............................................................................................................................................................................................................................................................................................................................... 46
NSUpdate................................................................................................................................................................................................................................................................................................................................ 57
PADD 錯誤! 尚未定義書籤。
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Viewing the system log ........................................................................................................................................................................................................................................................................................................... 58
Remote Administration ............................................................................................................................................................................................................................................................................................................ 59
Restoring a Copy of the Router’s Configuration ..................................................................................................................................................................................................................................................................... 61
Remote Firmware Upgrade .................................................................................................................................................................................................................................................................................................... 64
Package Manager................................................................................................................................................................................................................................................................................................................... 65
System Configuration .............................................................................................................................................................................................................................................................................................................. 66
TR-069 ..................................................................................................................................................................................................................................................................................................................................... 67
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Common problems and solutions. .......................................................................................................................................................................................................................................................................................... 69
Specif icat ions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hardware Specifications ......................................................................................................................................................................................................................................................................................................... 72
Legal & Regulat ory Inf ormat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Intellectual Property Rights ..................................................................................................................................................................................................................................................................................................... 75
Customer Information.............................................................................................................................................................................................................................................................................................................. 75
Consumer Protection Laws ..................................................................................................................................................................................................................................................................................................... 75
Product Warranty .................................................................................................................................................................................................................................................................................................................... 76
Limitation of Liability................................................................................................................................................................................................................................................................................................................ 76
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NTC-6000 Series User Guide
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Cont act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
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Introduction
Thank you for purchasing an Industrial HSPA Cellular Network Router from NetComm. This manual illustrates how to set-up and configure your router appropriately for your chosen task. The
router is primarily managed and configured via a web browser. This manual will take you through the steps required to configure and use your unit correctly.
Additionally, the router may be configured via the serial (V.24) port using “AT” (V.250) commands. This method of operation is further detailed in the document: NTC-6000Series_V250 (AT)
Manual_V1-1-0.
Overview
An NTC-6000 series router allows you to build wide area networks utilizing the superior speeds supported by 3G UMTS networks. Employing an embedded 3G UMTS modem module the router
offers downlink speeds of up to 7.2Mbps and uplink speeds of up to 5.76Mbps
The NTC-6000 series provides the user a point-to-point or point-to-multi-point communications link in a single, compact and resilient unit.
As a fully featured cellular router, it supports a large number of communication interfaces and protocols to meet the demands of today’s telemetry and WAN applications.
Designed with remote installation in mind the NTC-6000 series supports multi-level system monitoring giving the user peace of mind the device will keep the lines of communication up and open.
In the event of system corruption, a built-in recovery mode provides the facility to re-install the system software to the router and resume normal operations quickly. Using the recovery console is
further detailed in the document NTC-6XXX Firmware Upgrade VX.X.X.pdf that is part of all NTC-6000 series firmware upgrade packs released, which are available for download in the support
section of our website at www.netcommwireless.com .
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Features
Intelligent industrial cellular router platform supporting various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE
High-speed Atmel 400MHz ARM9-based Microcontroller.
Embedded Sierra HSPA modem module MC8790V (NTC-6908) or MC8792V (NTC-6909) with Qualcomm MSM6290 chipset.
Antenna diversity to improve fringe performance on global HSPA networks.
Wide area data access speeds in 3G mode up to 7.2Mbps in downlink (HSDPA category 8) and up to 5.76Mbps in uplink (HSUPA category 6).
Wide area data access speeds in 2G mode up to 236 kbps (EDGE multi slot class 12).
Rugged metal housing and temperature-hardened electronic components - extended operating temperature -30 to 70°C.
Wide input voltage range: 8 – 28 V DC. Suitable for diverse environments and applications.
Embedded Linux operating system allowing for the installation of custom applications.
Web user interface for easy centralized configuration and management from any computer or smartphone with multi-level administrator access.
10/100Base-TX port for Ethernet connections.
RS-232 port for connection to serial devices.
PAD mode via the serial port.
Integrated GPS for remote position tracking-location mapping via Google Maps.
VPN client for establishing a secure connection over public networks.
Supports SNMP with cellular specific MIB, PPPoE, MAC /NET address filtering,
DHCP/DHCP relay, Dynamic DNS and advanced routing RIP/VRRP
Supports NAT, Port forwarding and a DMZ Host
Configurable APN profiles (drop-down list)
Supports manual network scan
System monitoring, diagnostic log viewer.
Web user interface for easy centralized configuration and management from any PC or smart phone
Remote diagnostics, configuration and firmware update over the air (FOTA)
SMS client allowing advanced SMS diagnostics and command execution
Software Development Kit (SDK) for the creation of custom applications
Dual system management - recovery mode to restore router system software in the event of corruptions locally or remotely.
TR 069 functionality for ACS server management.
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Hardware Overview
LED Overview
There are a total of five LED’s on the router.
Listed below are the specifications of the LED’s and their corresponding colours.
Figure 1: NTC‐6000 Series LEDs
LED
DISPLAY
DESCRIPTION
POWER (red)
Solid ON
The red Power LED indicates power has been applied to the router from the DC power input jack.
TX Rx (amber)
Solid ON
The amber LED will light upon data being sent to or received from the cellular network.
DCD (green)
Solid ON
The green Data Carrier Detect LED illuminates to indicate a data connection.
Service Type (green)
The green LED will illuminate when cellular network coverage is detected.
Solid ON
3G: Indicates UMTS/HSPA available coverage
Flashing
EDGE: Indicates EDGE available coverage
Off
2G: Indicates GSM/GPRS available coverage only.
This green LED shows Received Signal Strength. There are three possible states that the RSSI LED can operate in, based upon signal level.
Solid ON
Strong: Indicates the RSSI level is -86dbm
Flashing Once a Second
Medium: Indicates the RSSI level is -110dbm and -86dbm
Off
Fair: Indicates the RSSI level is less than -110dbm
RSSI (green)
Table 2: LED Descriptions
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NTC-6000 Series User Guide
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Ovverview of the Routerr Interfacess
Figure 2: Router Interfacess – Left Side View
Figure 3: Router Interfaces – Right Side View
FIELD
DESCRIPTIO
ON
Main Anntenna Socket
Female SMA Connectoor
Receivee Diversity Antenna Socket
Female SMA Connectoor
Serial RS-232 Port
For connecting to a teerminal using a DB9-F cable.
Indicatoor LEDs
Indicates the connectiion strength, service type, data traffic, data carrier coonnection and network connnection strength
Power TTerminal Block
The screw terminal of the DC power plug and thee wide input voltage range of 8-28V DC simplify the innstallation in different industrial
environments
Reset Button
Pressing this button foor 10 seconds will set the roouter into recovery mode where
w firmware or applicatioon packages can be uploaaded.
After installing new firmmware the router must be reset
r to factory default settings before being reconnfigured.
Ethernett Port
For direct connection tto your devices through a hub or network router
SIM Carrd Reader
For insertion and remooval of SIM card
Table 3: Router IInterface Ports
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NTC-6000 Series User Guide
NETCOMM CALLDIRECT™ SERIES – NTC
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Config
C guringg yourr Routter
You will need the followinng hardware componnents to set up the router:
Power supply (8-28VDC)
Ethernnet cable
Laptoop or PC
Activee SIM card
Inseerting the SIM CCard
Presss the SIM ‘Eject’ buttton to eject SIM card bay. Make sure the SIM card is inserted correctly by insertingg the SIM with the gold side facing down on the SIM card bay and in the direction as
showwn below:
Press the SIM
S Eject button
Insert your Mobile
Broadband SIM Card
rd
Seetting Up thhe Cellularr Router
Attacch the supplied antenna to the router by screwing
it onto the antenna
connector. CConnect the power addapter to the mains and
a plug the output innto the power jack off the router. The red power
LED on the panel should illuminate
Polarity of DC Powwer Plug Screw Terminal
Po
osit ive +
Negat i ve -
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Preparing Your Computer
Connect one end of the supplied Ethernet cable to the Ethernet port of your router. Connect the other end of the cable to the LAN port of your computer. Configure your PC’s Ethernet interface to
use a dynamically assigned IP address by completing one the following steps that correspond to the operating system your computer has installed.
Ethernet interface configuration in Windows XP
Click on the Start button, select “Control Panel” and then “Network Connections”.
Right click on “Local Area Connection” and select the Properties option to open the configuration dialogue box as shown below:
Figure 4: Local Area Connection Properties
Find and select Internet Protocol (TCP/IP) from the protocol list box and then click the Properties option. The TCP/IP configuration window will pop up as illustrated below.
Under the General tab, select the radio button ‘Obtain an IP address automatically’ and ‘Obtain DNS server address automatically’.
Figure 5: Internet Protocol (TCP/IP) Properties
Press the OK button to close the TCP/IP configuration window. Then press the Close button to complete the computer preparation for the router.
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Ethernet Interface Configuration inn Windows Vistaa
T select “Control Panel”
followed by “NNetwork and Sharing Centre”.
Click on the Start button. Then
Figure
6: Windows Vista
Control Panel
In the Manage network connections, click on “M
Manage network connnections” to continuee.
Figure 7: W
Windows Vista ‐Nettwork and Sharing Center
Singlee RIGHT click on “Local Area connection””, then click “Propertiies”.
Figure 8: Right Clicking Lo
ocal Area Connection and Selecting Prooperties
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click on “Intern
rnet Protocol Version 4 (TCP/IPv4)”.
The screen will display thhe information “User Account Control” annd click “Continue” too continue and then double
Figure 9: Doouble Click Internet Protocol Version 4 (TCP/IPv4)
Select “Obtain an IP addreess automatically” annd “Obtain DNS serveer address automaticcally” before clicking on the “OK” button to continue.
Figure 10: Set Properties to Auttomatic Settings
a close the Local Area
A Connection Propperties window to com
mplete the computer preparation for the rorouter.
Click on the “OK” button and
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Ethernet Interface Configuration inn Windows 7
the “Control Paanel (in Category Vieww)” option and then click
c on the “View Network Status and Tassks”.
Click on the Start button, select
Figure 11
1: Windows 7 Contro
ol Panel
select the “Change Adapter Settinngs” option to continue.
In the “Network Settings” window
Figure 12: Window
ws 7 Network and Sharing Center
Singlee RIGHT click on “Local Area Connection”, then click “Propertties”.
Figure 13: Winddows 7 ‐ Selecting Local
Area Connection Properties
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Version 4 (TCCP/IPv4)”.
Double click on “Internet Protocol
Figure 14: Doouble Click Internett Protocol Version 4 (TCP/IPv4)
Click on “Obtain an IP adddress automatically” and
a “Obtain DNS serrver address automatically” then click on “OK” to continue.
Figure 15: Set Prop
perties to Automatiic Settings
Click on “OK” to complete the computer prepparation for the routerr.
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Acccessing thhe Router Web
W User Interface
Therre are two system maanagement accounts for maintaining the system,
root and admmin, which both have slightly different routter management cappabilities.
The root manager account is has full permission privileges and caan use every commannd option that the rouuter is configured with.
ministrator) account has
h access to the maajority of router settinggs available except the
t router’s system options that can alter oor copy the router’s firmware
(software). The
The admin manager (adm
systeem options not availaable to an admin user are:
to install an upgraded version of thee router’s software.
Firmwware Upgrade – The ability
Devvice Configuration Backup – the option of saving the router’s c urrent settings, usefuul for configuring multiple NTC-6000 routeers.
Uploaad - Uploading previoously saved settings to the router.
Restore Factory Defaultss - Setting the router to
t factory default setttings, essential after a firmware upgrade.
connectioon is still alive even when
w no data packet traffic
System Configuration settings – The TCP Keeppalive function can bee used to ensure the current live mobile broadband
s as www.google.com.
is beinng transmitted. It doees this by periodicallyy sending a ping (ICMMP) request message to a WAN IP address or a well-known innternet domain host such
Once the internet connecttion is deemed to be down the router will aattempt to reconnectt to the WWAN mobilee broadband provideer.
TR-0069 settings - Remotee management functtion allowing the autoo-configuration of endd-user device.
To loogin to the router in rooot manager mode, please
use the followwing login details:
http://192.168.20.11
User Namme
root
Passworrd
admin
Tablee 4: Root Access Dettails
To loogin to the router in aadmin manager modee, please use the folloowing default login ddetails.
http://192.168.20.11
User Namme
admin
Passworrd
admin
Table 5:: Admin Access Deta
ails
NOTE – Whenevver you make changees, please refresh yoour web page (press the F5 key) to prevennt errors occurring duue to caching.
The steps required to acccess the router’s webb browser configuration is illustrated beloww:
1.
Open your web brrowser (e.g. Internet Explorer/Firefox/Safaari) and navigate to htttp://192.168.20.1/.
2.
Click Login and tyype “admin” (without quotes) in the Username and Password ffields. Then click on the
t Submit button.
NTC‐60000 Series Login at http://192.168.20.1
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Unnlocking thhe SIM Carrd
w assigned to you r SIM card by your mobile
broadband proovider. To check if thhe SIM card is lockedd view the SIM Status on
If thee SIM card is locked it can only be unlockked using a PIN that was
the router
Status page:
Figure 119: SIM Status Lockked
above, you shhould be automaticallly redirected to the SIM
S unlock page. If noot, then select the fol lowing:
If thee SIM Status shows thhe SIM is locked as shown
Click on the “Internet Settings” menu and selecct “Mobile Broadbandd” followed by “SIM Security”.
When you click on the ‘SIM
M Security’ menu item
m you should see the following message:--
Figure 21: PIN Code Unlock Message
Click OK
Enter the PIN code in the PIN
P and Confirm PIN fields. Then click thee Save button.
Figure 22: PIN Se
ettings
Click on the Status link andd the Home Status page should look as bbelow with SIM Statuss ‘SIM OK’:
Figuure 23: Status Page ‐ SIM Card Unlocked
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Enter PUK Code
If after three incorrect attempts at entering the PIN code, you will be requested to enter a PUK code.
Figure 24: Enter Correct PIN and PUK Message
The PUK code is sometimes referred to as a PIN Unlocked Key (PUK) code. You will need to contact your mobile broadband provider to obtain this number.
Your mobile broadband provider will issue you a PUK code which will enable you to unlock the SIM card and enter a new PIN code.
Enter the new PIN and PUK codes as shown below and click Save.
If you have entered the PUK correctly you should see the following message:
Figure 27: PUK Code Correctly Entered Response
Now click on the “Status” menu item at the top left-hand side of the page. It should reflect the screenshot below and show a SIM Status of ‘SIM OK’:
Figure 28: Status ‐ PIN Unlocked
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The ‘Remember PIN’ Feature
This feature allows the router to automatically send the PIN to the SIM each time the SIM asks for it (usually at power up).
This enables the SIM to be PIN Locked (to prevent unauthorized use of the SIM card elsewhere), while still allowing the router to connect to the cellular service.
When this feature is enabled the PIN entered by the user when they set the “Remember PIN” feature is encrypted and stored locally in the router. The next time the SIM asks the router for the PIN
the router decrypts the PIN and automatically sends it to the SIM without user intervention.
When this feature is disabled and the SIM is PIN locked, the user must manually enter the PIN via the router‘s configuration interface. This is clearly not desirable where the router is unattended.
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Ceellular Bandd and MBBB Provider Selection
Loccking To a Speccific Band
You may want to lock thee router to a specific band. To do this, clicck on the “Internet Seettings” menu and select “Mobile Broadbaand” followed by the “Band / Provider” meenu item on the right..
You may want to do this iif you’re using the rouuter in a country with multi frequency netwworks that may not all support HSPA. You can select the routeer to only connect on the network frequenccies
that suit your requiremennts.
Figure 29: Band//Provider Menu Opttion
t “Change Band:” drop down list.
Make your selection from the
Figure 30: Band Seettings
The foollowing band settinggs options are applicaable.
BAND SELEECTION OPTIONS – NTC-6908
UMTS 8500Mhz, 2G
UMTS 8500 MHz GSM/EDGE/GPRS 900/1800/1900MHz
UMTS 8500MHZ ONLY
UMTS 850 MMHz Only
2G
GSM/EDGEE/GPRS 900/1800/1900MHzz
WCDMA All
UMTS 8500/2100/1900MHz
ALL BANDDS (AUTOBAND)
UMTS 8500/2100/1900MHz GSM/EDG
GE/GPRS
Table 6:
6 NTC‐6908 Band Selection Options
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BAND SELEECTION OPTIONS – NTC-6909
UMTS 9000Mhz Only
UMTS 9000 MHz Only
WCDMA All
UMTS 900/22100/1900MHz
UMTS 9000MHz, 2G
UMTS 900 MMHz GSM/EDGE/GPRS 8550/900/1800/1900MHz
2G
GSM/EDGEE/GPRS 850/900/1800/19000MHz
ALL BANDDS (AUTOBAND)
UMTS 8500/900/2100/1900MHz GSM
M/EDGE/GPRS
Table 7: NTC‐69009 Band Selection Options
Click Save to confirm the new
n band settings.
NOTE: AAfter changing the band, if the change is not
n reflected on the frrequency field on thee “Status” page then you may need to rebboot the router.
Chhoosing Yoour Mobile Broadband Providerr Manually
The default setting is “Auutomatic”.
To scan manually for avaailable cellular networrk operators (provideers) follow the steps bbelow:
1.
If you are currentlyy connected to the innternet, disconnect yoour session and ensuure “Auto Connect” iss disabled in the currrent cellular connectioon profile you are using (You can check tthis
by clicking on the “Internet Settings” menu
m and selecting “m
mobile broadband“ foollowed by the “Connnection” menu item).
2.
Set the operator m
mode to Manual
3.
Click on the Scan button. A list of celluular operators in the vicinity
of your router should appear undeer the “Operator Name List” heading.
4.
Select your choseen provider from the list of detected operaators and click the Appply button
t attempt to connectt to the cellular servicce profile you have elected to use.
The router will then use thhe chosen operator to
Figure 31: Selectting a Band Manuallly
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Establishing a Connection to a Cellular Network
This section describes how to configure the router to initiate a Mobile Broadband connection. There are 2 possible methods that can be used to set up a Mobile Broadband connection via PPP:
Initiating the PPP Connection directly from the router (most common).
Initiating the PPP Connection from a different PPP client (i.e. laptop or router) with the router running in transparent PPPoE mode.
Initiating a PPP Connection Directly from the Router
The status page of the router should be displayed as below. Please ensure that the SIM Status is ‘SIM OK’ before you initiate a Mobile Broadband connection.
Figure 32: Status Page ‐ Sim Ok
Click on click on the “Internet Settings” menu and select “Mobile Broadband” followed by the “Connection” option on the right as shown in Figure 33 below.
Figure 33: Mobile Broadband ‐ Connection Option
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Connnecting to the Internet using a Connection Proofile
The router supports multiiple APN profiles; thaat allow you the router settings to be confi gured to connect to different cellular netw
works
Figure 34: Mobille Broadband ‐ Conn
nection Page
First eexamine the list of configured profiles
Select the profile that you wish to connect with and make sure that the APN name field is correct. This is veryy important
Select “Enable” for the Autto Connect option annd click Save.
m now on, Auto Connect will remain enablled and the router will automatically conneect unless you returnn to this page and dissable it.
From
Too Confirm a Successsful Connection
Select the Status link to rreturn to the status paage. Pay close attenttion to WWAN sectionn on the page. The WWAN
status should be ’’up”. The Local fieeld will show the current IP address that tthe
netwwork has allocated to the router.
Figure 35: Statuss Page ‐ WWAN Sta
atus Up
Conggratulations, the router is now ready to usse!
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Initiiating a Connecction using the Router
in Transpparent PPPoE moode
To enable PPPoE mode, ensure the “Auto Connect” option is disabled in each of the pprofiles on the “Conneection” configuration page. To check this click on the “Internet Settings” menu, theen
selecct “Mobile Broadband” followed by the “CConnection” menu iteem. Select each connnection profile and disable the Auto Connection option and sav
ave the updated settinngs.
Thenn select the PPPoE page by clicking on thhe “Internet Settings” menu, then select “MMobile Broadband” followed by the “PPPooE” option.
Figure 36: Mobille Broadband ‐ PPPo
oE
Select “Enable” to enable PPPoE mode.
Specify the APN you wish to use to suit your caarrier. In addition youu may specify an optional “Service Name”. When a “Service Naame” is specified thee connected device must
me when connecting. This facility is particuularly useful if you have more than one PPPPoE router or modemm on a single Etherneet network.
use thhe same service nam
Finallyy click “Save” to savee your settings and enable PPPoE.
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Ethernet Related Commands
How to configure the Ethernet IP address
The IP settings can be configured by clicking on the “Internet Settings” menu followed by “LAN” and then “IP Setup”
The default IP of the Ethernet port is 192.168.20.1 with the subnet mask 255.255.255.0.
If you wish to change this then simply enter the new IP address and click on the Save button at the bottom of the page.
Since the IP address has changed you will have to re-enter the new IP address configured in your browser to access the configuration pages.
Figure 37: LAN ‐ IP Settings
How to Configure DNS Masquerading
DNS masquerading allows the router to forward DNS requests to dynamically assigned DNS servers. Clients on the router’s LAN can then use the router as a DNS server without needing to
know of the dynamically assigned DNS servers assigned by the cellular network.
There should be no need to disable this feature in most cases, however, if you need to do so simply select “Disable” and click the Save button.
Figure 38: DNS Masquerading Setting
How to Configure the DHCP Server
Use the following procedure to change the router’s DHCP server default settings. Ensure your PC’s Ethernet connector is configured to automatically obtain an IP and DNS server address.
When you plug in the Ethernet cable to your PC, the router should automatically assign it an IP address within 10-15 seconds. Please be aware that you will be sharing the bandwidth of the
router between all connected devices. You can manually set DNS1 and DNS2 or if DNS Masquerade is enabled the DHCP DNS1 address will automatically be set to the router’s LAN address.
Figure 39: DHCP
This example has a start address of 100, an end address of 199, lease time of 86,400 seconds, and uses the DNS servers that are auto-assigned by the network upon connection.
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If you do not enter the DNS1 and DNS2 addresses manually, then to browse the Internet from your Ethernet connected device you must enable DNS Masquerade (see above).
Upon enabling DNS Masquerade, you will notice that the DNS1 address is automatically set to the IP address of the Ethernet port. DNS addresses are then automatically assigned by the
connection to the network.
How to Configure Static DHCP Assignments
This facility is available by clicking on the “Internet Settings” menu followed by “LAN” and then the “DHCP” menu item on the right.
You may assign a particular IP address to a specific device every time that device makes a DHCP request as follows:
Figure 40: Static IP Assignment
Click the Add button.
Enter a name for the computer or device.
Enter the computer or device’s MAC address.
Enter the IP address to assign.
Click Save.
How to configure your device’s IP address manually (no DHCP)
If your device has a static IP address set, you can configure your device to work with the router by manually configuring your device to the following settings:
Set your device’s IP address to any valid IP address between 192.168.20.2 and 192.168.20.99 or disable the DHCP server and use any address. Do not use the IP address
assigned to the router’s Ethernet interface.
Set your device’s subnet to: 255.255.255.0.
Set your Gateway to the IP address of the router’s Ethernet interface: 192.168.20.1
Set DNS (if required) to 192.168.20.1 or configure manually to your mobile broadband provider’s DNS Servers.
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Virrtual Privatte Networks
A Virrtual Private Network (VPN) is a tunnel prooviding a private link between two networrks or devices over a public network. Dataa to be sent via a VPNN needs to be encappsulated and as suchh is
geneerally not visible to puublic network.
mon encapsulation methods
used to create a virtual private neetwork (VPN) over public networks. OpenVVPN and IPSec can aalso be configured on the NTC-6000 seriees
PPTPP and GRE are comm
routeers.
The advantages of the VPPN feature include:
Data PProtection.
Accesss Control.
Data OOrigin Authenticationn.
Data IIntegrity.
Coonfiguring a PPTP / GRE
G connection
This facility is available bby clicking on the “Intternet Settings” menuu followed by the “VPPN” menu item.
Figgure 41: Internet Setttings ‐ VPN ‐ PPTP
Figgure 42: Internet Setttings ‐ VPN – GRE
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Therre are a few configuraation steps you will need to complete before obtaining a PPTPP/GRE connection:
Step 1: Connect too the Cellular Brooadband Netwoork:
Click on the “Internet Settings” menu followed by “Mobile Broadbannd” and then the “Coonnection” menu item on the right and in ththe Mobile Broadband Profile Settings secction,
click ‘‘enable’ for the approopriate profile.
c on the Status m
menu at the top of the page and check the WWAN status. The sstatus should be shown as “UP”.
To check that the PPP inteerface is connected, click
For more details on enabling a data connectionn refer to the Connecction configuration seection of this guide.
Step 2: Enabling PPTP:
Click on the VPN menu item (By clicking on thee “Internet Settings” mmenu followed by thee “VPN” menu item).
Press the Add button and select PPTP as the profile
type.
Set the “Enable VPN” optioon to “Enable”.
Enter the PPTP/GRE serveer IP address and useer name and passwoords in the appropriatte boxes.
Press the “Save” button.
GRE section, the statuus should be shown aas “UP”.
To check that the PPTP/GRRE interface is up, click on the Status mennu and in the PPTP/G
NOTE – It m
may be necessary to add a static route. Thhe Gateway IP addreess is the same as thee PPTP/GRE server address.
Enter the PPPTP/GRE server IP adddress in the
Gateway IP address box.
Exam
mple:
If thee PPTP/GRE server aaddress is 203.44.2511.100 and the IP address of the local PPTTP/GRE interface is 10.1.3.42 (i.e. a 10.0.00.0 address) then in tthe static routes section (Internet Settingss >
Routting > Static), you woould need to enter thee following:
10.0.00.0 in the Destination IP address box
255.0.0.0 in the IP subnet mask box
203.44.251.100 in the Gateeway IP address boxx.
1 in thhe metric box.
Editing the PPTP/GGRE credentials:
If you need to edit the PPPTP/GRE credentials you need to disable the existing PPTP/GRRE connection and thhen enter the new creedentials and re-enabble the connection.
Disabling PPTP/GRRE:
If you want to completelyy disconnect both thee PPP and PPTP/GREE interface from the n etwork then it is bestt to first disable the PPTP/GRE interface ssimply by clicking “Disable” and hitting “Save”
and then disabling the PPPP connection by cliccking “Disable” for thhe appropriate profilee number on the “Connnection” configuration page.
for future use then just disable thhe PPP connection onn the “Connection” configuration page. Thhe next time a PPP connection is enabledd the
Howwever, if you want to leeave the PPTP/GRE enabled
PPTPP/GRE interface will aalso come up.
Note: GRE TTL (Time to Live) limit is 255 on the period off transmissions.
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OppenVPN
m for creating point-too-point or server-to-m
multi-client encryptedd tunnels between hoost computers. The NTC-6000 supports thhree
OpenVPN is an open souurce virtual private neetwork (VPN) program
different OpenVPN modees:
OppenVPN Server
OppenVPN Client
OppenVPN Peer-to-Peer VPN connection.
Figure 43: Interneet Settings ‐ OpenV
VPN
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DEFINITION
ITEM
Profile Type
Set this option to OpenVPN to create an OPenVPN VPN tunnel.
Enable VPN
Enable or Disable the VPN connection.
Profile Name
A name that can be used to identify the VPN connection.
OpenVPN Type
Server Port
VPN Network Address
VPN Network Mask
Diffie-Hellman parameters
Select the type of OpenVPN session to use. Options include Server, Client or Peer-to-Peer
Enter the port number the OpenVPN connection is to run on.
Enter the network address for use on the VPN connection.
Enter the network mask for use on the VPN connection.
Generate the server and client keys used by the VPN connection.
Server Certificates
Enter the applicable details to identify the OpenVPN server and create a CA certificate based on this information.
Authentication Type
Select the type of authentication in use for the VPN connection. You can select from a Certificate or Username
and Password combination.
Table 8: Internet Settings ‐ VPN – OpenVPN Fields
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IPSSec
a as such can prottect higher layer prottocols. IPSec is used for both Site to Site VPN
V and Remote Acccess VPN. The NTC-6000 Series Cellular
IPSeec operates on Layerr 3 of the OSI model and
routeers support IPsec end points and can be configured with Site to Site VPN tunnels wwith other NTC-6000ss or third party VPN routers.
mmwireless.com/prodduct/m2m/ntc-6000
A White Paper with full Innstructions on configuuring an IPSec VPN tunnel is available at http://support.netcom
Figure 44: VPN ‐ IPSec Configuration
n Settings
Please see the table on the following page for details of the IPSec fields shown above..
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DEFINITION
ITEM
Profile Type
Set this option to IPSec.
Enable VPN
Enable or Disable the VPN connection.
Profile Name
A name that can be used to identify the VPN connection.
Remote IPSec Gateway
Road Warrior
The IP address that the IPSec server is running on.
Click this to configure the VPN connection for Road Warrior (connection from a dynamic IP Address) use.
Remote Address/Net to Join
Enter the Remote IP address or Network for use on the VPN connection.
Remote Address/Net Mask
Enter the subnet mask in use on the remote network.
Local Address/Net to Join
Enter the Local IP address or Network for use on the VPN connection.
Local Address/Net Mask
Enter the subnet mask in use on the local network.
Encap Protocol
IKE Mode
PFS
IKE Encryption
IKE Hash
IPSec Encryption
Select the encapsulation protocol to use with the VPN connection.
Select the IKE mode to use with the VPN connection.
Select whether or not to use PFS (Perfect Forward Secrecy) for the VPN connection. This feature will make sure
the same key is not generated twice and forces a new diffie-hellman key exchange. Both VPN endpoints must
support this function in order for it to work.
Select the IKE (IPSec Key Exchange) encryption type to use with the VPN connection.
Select the IKE Hash type to use for the VPN connection.
Select the IPSec encryption type to use with the VPN connection.
IPSec Hash
Select the IKE Hash type to use for the VPN connection.
DH Group
Select the Diffie-Hellman group the VPN tunnel will use.
DPD Action
Select the appropriate DPD (Dead Peer Detection) Action to use when the VPN tunnel detects a peer dropping
the VPN tunnel connection.
DPD Keep Alive Time
DPD Timeout
IKE Rekey Time
SA Life Time
Key Mode
Enter the time in seconds for DPD to keep alive.
Enter the time in seconds for DPD to timeout.
Enter the appropriate IKE Rekey time for the VPN connection.
Enter the appropriate SA (Security Association) Life time for the VPN connection.
Select the type of key mode in use for the VPN connection. You can select from: Pre Shared Key, RSA Keys or
Certificates
Table 9: Internet Settings ‐ VPN – IPSec Details
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Roouting Configuration
Connfiguring Static Routes
This facility is available bby clicking on the “Intternet Settings” beforre selecting “Routing ” followed by the “Staatic” menu item on thhe right.
me routes are added bby the router automatically on a connectioon initialization such aas the Ethernet subnnet route for routing too a device on an Etheernet subnet. A PPP route is also added upon
Som
obtaaining a WAN PPP coonnection.
Howwever, if you have other routers (hence nettworks) on the Ethernnet subnet for exampple, you may want to add
a some more static routes.
Addding Static Routtes
Figure 45: Adding Static Routes
Enter the values in the fieldds as above.
Click the ADD button.
NOTE: You musst increment the “Rouute no” by 1 for each route in the “Route nno” field otherwise thaat route will be overw
written.
m of the screenshot below:
The Active Routing table at the bottom of the screen will show the new route added ass shown at the bottom
Figure 46
6: Static Route Entry
mple:
Exam
If you have another routeer on the Ethernet side of the router with a gateway of 192.168 .20.5 that interfaces to network 10.123.0.00/16 and you want too get to a device on that network then youu
enter:
10.123.0.0 in the Destination IP address field.
255.255.0.0 in the IP Subnnet Mask field.
192.168.20.5 in the Gatewway IP address field.
The lower the metric valuue the higher the prioority this route has oveer other routes.
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Deleting Static Rouutes
Figure 47: Delleting a Static Routee Entry
Select the “Delete Entry” text (in blue) for the route as shown in thee figure above.
Hoow to Conffigure RIP
routing table will be advertised to other nearby routerss.
RIP (Routing Information Protocol) is used forr advertising routes too other routers. Thus all the routes in the router’s
the route foor the router’s Etherneet subnet could be addvertised to a Routerr on the PPP interfacee side so that a Routeer on this network willl know how to route to
t a device on the router’s
For example,
Etheernet subnet.
– see Addingg Static Routes.
You will have to add the rroutes appropriately in the Static Routes section
NOTE: it is posssible that some routers will ignore RIP.
To enable RIP click on thhe “Internet Settings” menu followed by “RRouting“ and then thee “RIP” menu item on the right.
Set the Enable RIP option to Enable.
Select the RIP version you wish to use.
Click Save RIP
Figure 48: Internet Settings ‐ Routing – RIP
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Hoow to Conffigure VRRP
The Virtual Router Redunndancy Protocol (VRRRP) is a non-proprietaary redundancy protoocol designed to incrrease the availability and reliability of the ddefault gateway servvicing hosts on the saame
subnnet. This increased reeliability is achieved by advertising a “virtual router” (an abstraact representation of master and backup routers acting as a ggroup) as a default gaateway to the host(s)
insteead of one physical roouter.
Two or more physical rouuters are then configuured to stand for the virtual router, with onnly one doing the actual routing at any givven time. If the currennt physical router that is routing the data on
behaalf of the virtual router fails, an arrangemeent is made for anotheer physical router to automatically replacee it. The physical router that is currently foorwarding data on beehalf of the virtual rouuter is
calleed the master router.
Master routers have a priiority of 255 and backup router(s) can havve priority between 1 and 254.
a its (MAC) addresss. The last byte of thee address (XX) is the Virtual Router Identifier (VRID), which is ddifferent for each virtuual router in the netwoork.
A virrtual router must use 00-00-5E-00-01-XX as
This address is used by oonly one physical rouuter at a time, and is the only way that othher physical routers can
c identify the masteer router within a virtuual router.
To enable VRRP click on the “Internet Settings” menu followed by “Routing” and then tthe “VRRP” menu item
m on the right.
Click Enable to activate VRRRP.
Enter an ID – this is the VRRRP ID which is differrent for each virtual roouter on the network
v is a higher prioority.
Enter a priority – a higher value
Enter the VRRP IP addresss – this is the virtual IP address that both vvirtual routers share.
Click Save VRRP
Figure 49: Intternet Settings ‐ Rou
uting – VRRP
NOTE: Conffiguring VRRP changges the MAC addresss of the Ethernet port and therefore if you want to resume with the web configuratioon you must use the new
n IP address (VRRRP IP)
or on a com
mmand prompt type: arp –d > (i.e. arp –d 192.1688.1.1) to clear the arpp cache.(old MAC adddress).
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NAAT configuration
This facility is available bby clicking on the “Intternet Settings” menuu followed by “Routinng” and then the “NATT” menu item on the right. The router is seet to use NAT mode by
b default. With NAT
enabbled by default port fforwarding may be neecessary to use somee applications and d evices over the internet. Port forwarding allows
remote compuuters or hosts to connnect to a specific
computer or service within a private local-area network (LAN).
Howw to Configure PPort Forwardingg
This is only needed if youu need to map inbound requests to a specific port on the WANN IP address to a devvice connected on the Ethernet interface, e.g. a web camera.
Enter the information as apppropriate accordingg to the guidelines beelow.
Click Save
DEFINITION
ITEM
Item No.
Protocol
Soource IP Address
1 to as many ass needed. Increment by onee for each port forwarding rule.
Options include TTCP, UDP, or All protocols
Specifies either a “Friendly” IP address that is allowed to access the
0.0.0.0 that allowss all IP addresses to accesss the router.
router or a wildcard IP aaddress of
Incooming Port Range
Enter the Exterrnal port(s) to listen to.
Desttination IP Address
Enter the Local AArea Network Address of device
to forward inbound requests to.
Desttination Port Range
Enter the Local Arrea Network Port(s) to forwward connections to
Table 10: Internnet Settings ‐ Routin
ng ‐ NAT Options
Exaample:
Figure 50: Internnet Settings ‐ Routin
ng ‐ NAT Example
Note: If the “Incoming Port Rangge” specifies a singlee port (as above) thenn the destination portt can be set to any poort. If the “Incoming PPort Range” specifies a range of
port numbeers then the “Destinattion Port Range” MUSST be the same as thhe “Incoming Port Range”.
Conffigured mappings aree displayed shown inn the screenshot beloow:
Figure 51: Configgured NAT Mapping
gs
a port forwardinng rule, click on the corresponding
“Delete Entry” link from thee list of IP Mappings.
To delete
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Howw to Configure DDMZ
The Demilitarized Zone (DMZ) enables a device to utilize a direct connection to the WAAN. This means any incoming connectionns are forwarded direectly to this device with all ports open.
This facility is available bby clicking on the “Intternet Settings” menuu followed by “Routinng” and then the “DMZ” menu item on the right.
Figure 52: Internnet Settings ‐ Routin
ng ‐ NAT
Services Feaatures
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Seervices Feaatures
Howw to Configure tthe Dynamic DNNS Client
This facility is available bby clicking on the “Seervices” menu followeed by the “DDNS” meenu item on the right.
Dynaamic DNS provides a method for the routeer to update an exterrnal name server withh the current WAN IP address.
To configure dynamic DNSS set the DDNS Conffiguration option to Ennable.
that you wish to use. Enter your dyynamic DNS accountt credentials.
Select the Dynamic DNS service
Click Save
Figure 53: Servicces ‐ Dynamic DNS
Howw to configure SSNMP
This facility is available bby clicking on the “Seervices” menu followeed by the “SNMP” meenu item on the right.
MP (Simple Network M
Management Protocool) is used to remotelyy monitor the router foor conditions that maay warrant administraative attention. It can be used to retrieve innformation from the router
SNM
suchh as the signal strenggth, the system time, the interface status, etc.
Figure 54: Services ‐ SNMP
To configure SNMP:
Click Enable
Enter Community Names or
o leave them as defaault
Click Save.
MP mandates that thee SNMP agents should accept request meessages only if the coommunity string in the message matches its community namee. Therefore, the management application
SNM
shouuld always communiccate with the agents along
a with the associated community namme. The default SNMP community names are “public” for readd-only (GET) operations and “private” for readr
writee (SET) operations.
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SNM
MP Traps
The SNMP Trap functionss to provide system event
e notifications to a SNMP server withoout solicitation so that the SNMP server dooes have to request iinformation from each and every device
work traffic and resouurces
connnected on the networrk. This helps to reduce the number of unnecessary SNMP reqquests across a netwwork and reduces netw
Figure 55: Services ‐ SNMP Traps
Con
nfiguring the SN
NMP Traps setttings
Enter the Trap Destination IP Address – the address of the object thhat generates the trap.
Heartbeat Interval – Enter the time in seconds between which a muulticast Heartbeat notification message is generated.
E the time in secoonds that the trap willl persist before timingg out
Trap PPersistence Time. – Enter
Trap RRetransmission Time – Enter the time to reesend notifications onn a retransmission quueue.
Howw to Configure NNTP
This facility is available bby clicking on the “Seervices” menu followeed by the “NTP” menuu item on the right.
c with a global Intternet Time server. Thhis setting will affect functions such as Syystem
The NTP (Network Time PProtocol) settings alloow your router to synchronize the NTC-60000 router’s internal clock
Log entries and Firewall ssettings.
Figure
56: Services ‐ NTP
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Howw to Configure tthe Periodic Ping Reset Monitorr
This facility is available bby clicking on the “Seervices” menu followeed by the “System Moonitor” menu item on the right.
ping packe
kets to 1 or 2 user speecified IP addresses. Should the router noot receive responses to the pings, the rouuter
The Periodic Ping Reset Monitor configures thhe router to transmit controlled
will reboot.
This works as follows:
Figure 57: Services ‐ System
m Monitor
1.
After every “Perioddic Ping Timer” configured interval, the roouter sends 3 conseccutive pings to the “DDestination Address”.
2.
If all 3 pings fail thhe router sends 3 connsecutive pings to thee “Second Address”..
3.
The router then seends 3 consecutive pings
p to the “Destination Address” and 3 cconsecutive pings to the “Second Addresss” every “Periodic Piing Accelerated Timeer” configured intervaal.
4.
If all accelerated ppings in step C abovee fail the number of times configured in “FFail Count”, the routeer reboots.
5.
If any ping succeeds the router returrns to step 1 and does not reboot.
Note: The “Periodic Ping Timer” should never be set to a value less than 60 seconds; this is too allow the router time to reconnect to thee cellular network folloowing a reboot.
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Perriodic Ping Disabled
To disable
the Periodic PPing Reset Monitor sim
mply set to “Fail Count” 0
Figure 58: Services ‐ System Monito
or
Perriodic Ping Enabbled
An Example
Setup:
if it fails it theen tries to ping 10.1.22.4, if that also fails it then accelerates thee ping attempts to onnce every 60 secondss and if 3 successivee ping
The setup below will pingg 10.1.2.3 every 10 minutes,
mpts at the one minute interval fails, the roouter will reboot.
attem
Figure 59: Exampple Periodic Ping Seetup
NB: The trafffic generated by thee periodic ping featurre is counted as charrgeable usage, pleasse keep this in mind when
w selecting how ooften to ping.
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Howw to Configure a Periodic Reset Timer
This facility is available bby clicking on the “Seervices” menu followeed by the “System Moonitor” menu item on the right.
The router can be configured to automaticallyy reboot after a perioddic interval specifiedd in minutes. While this is not necessary, itt does ensure that in the case of remote installations, the routeer will
rebooot if some anomaly ooccurs. The default value is 0 which disabbles the Periodic Resset Timer. The maximum value is 65535 minutes.
Figure 60: Services ‐ System Monitor
Howw to Configure the Modem Settinngs
This facility is available bby clicking on the “Seervices” menu followeed by the “Modem” mmenu item on the righht.
w serial devices viaa the DE-9 connectorr on the router. This enables
the router to communicate with reemote monitoring sysstems, as well as a vaariety
The modem can be utilized to communicate with
mbedded systems uttilizing serial port connnections.
of em
The modem settings can be adjusted if requirred to match your serial device settings.
Figurre 61: Services ‐ Mo
odem
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GPPS
This facility is available bby clicking on the “Seervices” menu followeed by the “GPS” mennu item on the right.
The built-in GPS module enables you to utilizee location based servvices, keep track of hhardware out in the field or find your curreent location.
The GPS Status window pprovides up to date information about thee current location andd the current GPS siggnal conditions (position dilution of precisiion (PDOP), horizontal dilution of precisioon
OP) and vertical diluttion of precision (VDO
OP)) of the router.
(HDO
Select to “Enable” GPS OOperation and an apppropriate update interval depending on hoow quickly you wouldd like the current GPSS position informationn updated.
Clickk “Save” to save yourr GPS settings.
Figure 62
2: Services – GPS
t “Clock Sync” buttton enables you to quuickly synchronize the router time from thee
The “GoogleMap” buttonn provides a quick short cut to show your routers current positiion on a map, while the
GPSS service.
c settings to obtaain the correct informmation about your locaation, the “Clock Sync” button enables yoou to quickly set the router
clock to the correct
Becaause GPS positioningg relies on accurate clock
time. This ensures you will always have the coorrect GPS position innformation available.
GPS enablees the router to quickly and efficiently obtaain location informatioon by querying the cellular network for cuurrent GPS satellite annd location informatioon.
MS Assisted
Please note:: The GPS functionality is available in the NTC-6908 and NTC--6908S only, from firm
mware version 1.6.0 onwards.
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SM
MS Tools
S functionality succh as sending a messsage, receiving a message and redirectinng an incoming message to another destinnation.
The SMS tools applicatioon has been developeed to include basic SMS
a change run-time variables on the routter.
You can also utilize this ffunctionality to read and
Basic functionality suppoorted:
Abilityy to send a text messsage via a 3G network and store in permaanent storage.
Abilityy to receive a text meessage via a 3G netwwork and store in permmanent storage.
CP/UDP server or othher mobile device.
Abilityy to forward incomingg text messages via a 3G network to anothher remote destinatioon which may be a TC
Abilityy to read run-time varriables from the devicce (e.g. uptime) and send the result to a remote
destination which may be a TCP/UUDP server or other mobile
device.
Abilityy to change live confiiguration on the devicce (e.g. connection AAPN).
Abilityy to execute supporteed commands (e.g. reboot).
SMS Tools Setup
General SMS functionalityy is enabled by default. You can open thee Setup page in ordeer to configure additioonal settings. To do this, click on “Servicees”, then “SMS” and then
t “Setup”.
Figure 63: Servicces ‐ SMS ‐ Setup
ITEM
Numbeer of Messages / Page
DEFINITION
Enter the numbeer of SMS messages to dissplay per page.
Encoding Schem
me
Select the encodi ng method used for SMS messages.
SMSC Address
The short messagge service center (SMSC) address
is the number of yoour mobile broadband SMSS provider.
Redirect to Mobbile
Forward incomingg text messages to the rem
mote destination defined.
Redirect to TCPP
Forward incomingg text messages to the rem
mote TCP destination defineed.
TCP Port to Reddirect
The TCP port on wwhich to connect to the rem
mote destination on.
Redirect to UDPP
Forward incomingg text messages to the rem
mote UDP destination defineed.
UDP Port to redirect
Enable Remote Diagnostics
The UDP port onn which to connect to the remote
destination on.
Enable diagnosticcs to be performed by a sppecially crafted SMS messaage.
Figure 64: SMS SSetup Configuration
n Items
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SMS Configurationn for Redirection
Incoming text messages can be redirected too another mobile device and/or a TCP/UDDP message server.
Red
direct to Mobilee
You can forward incominng text messages to a different destinationn number. This destinnation number can be another mobile phoone or 3G router phoone number. To disabble the feature, simplyy
delete the number in the ‘Redirect to Mobile” field and click the “SSave” button.
If someonee sends a text messagge and Redirect to Mobile
is set to “04123345678”, this text meessage is stored on thhe router and forwardded to “0412345678”” at the same time.
For Example:
Red
direct to TCP & TCP Port, Redirect to UDP & UDP Port
You can also forward inccoming text messages to a TCP/UDP baseed destination. The TTCP or UDP server caan be any kind of pubblic or private server if the server acceptss incoming text-basedd
message.
refer to your TCP/UDP
based SMSS server configurationn for which port to use.
The TCP/UDP address caan be an IP address or domain name. The port number rangee is from 1 to 65535. Please
If someonee sends a text messagge and Redirect to TCP is set to “192.1688.20.3” and “2002”, thhis text message is stored in the router annd forwarded to “192.168.20.3” on port “22002”
For Example:
at the same time.
SMS Configurationn for Remote Diaagnostics
Ena
able Remote Diiagnostics
Enabble or disable the Remote Diagnostics feaature. If this setting iss enabled all incominng text messages aree parsed and tested for if they contain Remmote Diagnostics com
mmands.
commands. Thhis feature is disabledd by default.
If Reemote Diagnostics coommands are found, the router executes those
Please notee: It is possible to adjust settings and prevvent your router from functioning correctlyy. If this occurs, you will
w need to perform a factory reset in order to restore normal
operation.
It is highly reccommended to enabble security when utilising this feature.
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SMS - New Messagge
The New Message page can be used to sendd an SMS text messages to one or multipl e recipients.
Figure 65: Servicces ‐ SMS ‐ New Messsage
mum of 100 recipientss at the same time. Affter sending the message, the result is dissplayed next to the ddestination number ass “Success” (in blue) or
A neew SMS message cann be sent to a maxim
“Failure” (in red).
10 recipient enntry fields are shown on this page howeveer you can increase oor decrease this num
mber by pressing the + or – button at rightt side of the last recippient entry field.
By default
You can select to enablee or disable individual message recipientss by selecting the cheeckbox beside each entered number.
in the “Messsage Body” field andd then click the “Sendd” button.
Afterr entering the approppriate recipient numbbers, type your SMS message
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Inbox/Outbox
You can check all sent SMS messages in the SMS Outbox or you can read, delete, reply or forward an SMS message to another mobile device from the SMS Inbox.
You are also able to add the SMS message sender to the “White List” which is used to secure the Remote Diagnostics feature. Simply select the sender or recipient number and click the “Add
White List” button.
Figure 66: Services ‐ SMS ‐ Inbox
Figure 67: Services ‐ SMS ‐ Outbox
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SMS Diagnostics aand Command Execution
Setupp
Figure 68: Servicces ‐ SMS – Diagnostics and command Execution
Setup
Enaable Authenticaation
Enabble or disable checking the sender’s phonne number against thhe allowed sender “W
White List” for incominng Diagnostics/Comm
mand Execution SMSS messages.
White List”. If it existss, the router then checks the password in the incoming message against the passwword
If authentication is enableed, the router will cheeck if the sender’s nuumber exists in the “W
the Diagnosticcs/Command is execcuted.
in the “White List” for the corresponding sendding number. If they match,
If thee number does not exxist in “White List” or the password does not match, the routerr does not execute thhe incoming Diagnosttics/Command Execuution SMS message.
This is enabled by default.
It is highly recommended to enable security when utilisinng the Diagnostics/Coommand Execution feature.
Sen
nd Ack. SMS foor Set Commannd
Enabble or disable sendinng an acknowledge message
after executtion of a “Set” commaand.
of a “Set” ccommand. This can be
b useful to determine if a command was received and executted by the router. This is
If dissabled the router doees not send any acknnowledgement after execution
disabled by default.
Sen
nd Ack. SMS too
Select the destination to send an acknowledggement message to after
a the execution off a “Set” command.
message will be sent tto the predefined num
mber in the “Fixed Acck. SMS Number” fielld.
If “Fixed Ack. SMS Numbber” is selected, the acknowledgement
u “SMS Sender Nuumber”.
If thee SMS Sender Numbber is selected, the accknowledgement messsage will be sent to sender directly. The default setting is to use
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Fix
xed Ack. SMS N
Number
Acknnowledgement messages sent after the execution of a “Set” command will be sentt to this number.
Sen
nd Error SMS ffor Get/Set/Execc Command
Enabble or disable the sennding of an error messsage resulting from the execution of a G et/Set/Exec commannd.
If dissabled, the router does not send any erroor notifications after thhe execution of a Gett/Set/Exec command.
This function is disabled by default.
Sen
nd Error SMS too
f the execution off a Get/Set/Exec commmand.
Select the destination of the error messages from
“
Error SMS Num
mber” field.
If thee “Fixed Number” opption is selected, any error messages will be sent to the predeffined number in the “Fixed
mber” option is seleccted, any error messaages will be sent to thhe sender directly.
If the “SMS Sender Num
The default setting is to uuse “SMS Sender Number”.
Fix
xed Error SMS N
Number
The destination number tto which error messaages from the execution of a Get/Set/Execc command should be sent.
Maax. Diag. SMS T
Tx Limit
You can set the maximum
m number of acknowwledgement and errorr messages sent wheen an SMS Diagnosticcs and/or Command is executed. You cann set the maximum limit on a per
hourr/day/week or month basis.
maximum of 100 messsages per day.
The default is to send a m
h been exceeded, you can also reset the sent message couunter
You can check the current sent message couunt by looking next to the “Max. Diag. SMSS Tx Limit” field. If thee maximum number has
by pressing
the “Reset” bbutton.
a a reboot or at the beginning of the timme frame specified.
The Total transmitted meessage count resets after
Please note: Tim
mes displayed are in UTC (Coordinated Universal
Time) formaat.
For example:
If the time frame is set to “HOUR” and the curreent time is “04:30”, thhen the counter will reeset to zero at “05:000”.
If timee frame is set to “DAYY” and current date and
a time is “04:30” 177th of March, then thee counter will reset too zero at “00:00” 18thh of March.
will reset to zero at “00:00” on thee coming Monday.
If timee period is set to “WEEEK” and current datee and time is “04:30”” Saturday, then the counter
ONTH” and current daate and time is “04:300” 17th of March, theen the counter will resset to zero at “00:00”” 1st of April.
If timee period is set to “MO
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White List
A maximum number of 20 entries can be stored in the router.
If Authentication is enabled, any incoming Diagnostics/Command Execution SMS messages are processed only if the sender’s number exists in White List and the message password matches
with the password specified in the White List.
One blank entry is shown by default and you can add or delete an entry by pressing the “+” or “–“ button. The White List numbers and passwords can be cleared by pressing the “Delete” button.
To add an entry, simply enter the appropriate phone number and password and click “Save”.
Message Storage for Diagnostic Messages
Diagnostic messages (Diagnostic commands, acknowledgements and error notification messages) sent to remote destination are stored in Inbox/Outbox.
Security
In order to provide security for SMS command execution, it is recommended that all SMS commands be subject to successful authentication against the White List as well as setting a password
for each phone number entered.
This prevents unauthorized or accidental execution of SMS commands.
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SMS Command format
Generic Format for reading variables:
get VARIABLENAME
PASSWORD get VARIABLENAME
Generic Format for writing to variables:
set VARIABLENAME=VALUE
PASSWORD set VARIABLENAME=VALUE
Generic Format for executing a command:
execute COMMAND
PASSWORD execute COMMAND
Replies
Upon receipt of successfully formatted, authenticated (if required) command, the router will reply to the SMS in the following format:
SMS CONTENTS
TYPE
Get Command
“VARIABLENAME=VALUE”
Set Command
“Successfully set VARIABLENAME to VALUE”.
Execute Command
“Successfully executed command”
NOTES
Only sent if the acknowledgment message function is enabled
Table 11: SMS Command Replies
Where “VARIABLENAME” is the name of the value to be read
Where “VARIABLENAME(x)” is the name of another value to be read
Where “VALUE” is the content to be written to the “VARIABLENAME”
Where “COMMAND” is a supported command to be executed by the device (e.g. reboot)
Where “PASSWORD” is the password (if configured) for the corresponding sender number specified in the White List.
Multiple commands can be sent in the same message, if separated by a semicolon.
For Example:
i.
get VARIABLENAME1; get VARIABLENAME2; get VARIABLENAME3
ii.
PASSWORD get VARIABLENAME1; get VARIABLENAME2
iii.
set VARIABLENAME=VALUE1 ; set VARIABLENAME2=VALUE2
iv.
PASSWORD set VARIABLENAME1=VALUE1; set VARIABLENAME2=VALUE2; set VARIABLENAME3=VALUE3
If required, values can also be bound by an apostrophe, double apostrophe or back tick.
For Example:
v.
“set VARIABLE=’VALUE’”
vi.
“set VARIABLE=”VALUE””
vii.
“set VARIABLE=`VALUE`”
viii.
“get VARIABLE”
A password (if required), only needs to be specified once per SMS, but can be prefixed to each command if desired.
ix.
“PASSWORD get Variable1”; “get VARABLE2”
x.
“PASSWORD set VARIABLE1=VALUE1”; “set VARIABLE2=VALUE2”
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If the command sent includes the “reboot” command and has already passed the White List password check, the device keeps this password and executes the remaining
command line after the reboot with this same password.
For Example:
xi. “PASSWORD execute reboot; get Variable1”; “get VARABLE2”
xii. “PASSWORD execute reboot; PASSWORD get Variable1”; “get VARABLE2”
Commands are case insensitive; however variable names and values are case sensitive.
List of Valid Commands (which can be used in conjunction with the execute command)
“pdpcycle”, “pdpdown” and “pdpup” commands can have a profile number suffix ‘x’ added. Without the suffix specified, the command operates against the current active profile or last active
profile.
COMMAND NAME
DESCRIPTION
reboot
Immediately perform a soft reboot
pdpcycle or pdpcyclex
Disconnect (if connected) and reconnect the 3G connection. If a profile number is selected in the command, try
to disconnect/reconnect the specified profile in case the profile is active. If no profile number is selected, try to
disconnect/reconnect the current active profile. This command can report an error if no profile number is
selected and there is no currently activated profile.
pdpdown or pdpdownx
Disconnect the PDP. If a profile number is selected in the command, try to disconnect the specified profile in case
the profile is active. If no profile number is selected, try to disconnect the current active profile. Reports an error if
no profile number is selected and there is no currently activated profile.
pdpup or pdpupx
Reconnect the PDP. If a profile number is selected in the command, try to connect with the specified profile. If no
profile number is selected, try to connect to the last active profile. The router will check the currently activated
profile and disconnect this profile before executing the command. Reports an error if no profile number is selected
and there is no stored last active profile number.
Table 12: List of Valid SMS Commands
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List of Valid Variables:
Where “x” is a profile number (1-6). If no profile is specified, variables are read for or written to for the current active profile. If a profile is specified, the variable is read for or written to for the
specified profile number (‘x’).
SMS VARIABLE
NAME
RDB VARIABLE NAME
READ/WRITE
DESCRIPTION
EXAMPLE
Profile
link.profile.x.enable
Read:
link.profile.x.apn
(profile no,apn,user,pass,auth,iplocal,status)
link.profile.x.user
profile
1,Telstra.internet,username,password, chap,202.44.185.111,up
link.profile.x.pass
or
RW
Write:
link.profile.x.auth_type
profilex
link.profile.x.iplocal
(apn, user, pass,auth)
link.profile.x.status
Telstra.internet,username,password
link.profile.x.apn
apn or apnx
RW
APN
telstra.internet
link.profile.x.user
username or usernamex
RW
3G username
Guest, could also return “null”
link.profile.x.pass
password or password
RW
3G password
Guest, could also return “null”
link.profile.x.auth_type
authtype or authtypex
RW
3G Authentication type
”pap” or”chap”
link.profile.x.iplocal
wanip or wanipx
WAN IP address
202.44.185.111
wwan.0.radio.information.signal_str
ength
rssi
3G signal strength
65 dBm
wwan.0.imei
imei
IMEI number
359102128941027512
statistics.usage_current
usage
3G data usage of current
session
“Rx 500 bytes, Tx 1024 bytes, Total 1524 bytes” or “Rx 0
byte, Tx 0 byte, Total 0 byte” when wwan down
statistics.usage_current
wanuptime
Up time of current 3G session
1 days 02:30:12 or 0 days 00:00:00 when wwan down
10
/proc/uptime
deviceuptime
Device up time
1 days 02:30:12
11
wwan.0.system_network_status.cur
rent_band
band
Current 3G frequency
WCDMA 850
Table 13: SMS ‐ Valid Variables
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SMS Diagnostics Examples
The examples below demonstrate various combinations of supported commands. This is not a complete list. To obtain a complete list, please contact NetComm.
DESCRIPTION
INPUT EXAMPLE
AUTHENTICATION
set apn1=Telstra.internet
Not Required
set apn2=”3netaccecss”
Send SMS to change APN
Required
Password1234 set apn1=Telstra.internet
Password1234 set apn2=3netaccecss
Not Required
set username=’NetComm’
Required
Password1234 set username= ”NetComm”
Not required
set password= `NetComm`
Required
Password1234 set password= `NetComm`
Not required
set authtype= ‘pap’
Required
Password1234 set authtype = pap
Not Required
execute reboot
Send SMS to change the 3G username
Send SMS to change the 3G password
Send SMS to change the 3G
authentication
Send SMS to reboot
Required
Password1234 execute reboot
Not Required
get wanip
Required
Password1234 get wanip
Not Required
get rssi
Required
Password1234 get rssi
Not Required
get imei
Required
Password1234 get imei
Not Required
get band
Send SMS to check the WAN IP address
Send SMS to check the 3G signal strength
Send SMS to check the IMEI number
Send SMS to check the current band
Required
Password1234 get band
Not Required
execute pdpcycle
Required
Password1234 execute “pdpcycle1”
Send SMS to disconnect the 3G
connection
Not Required
execute pdpdown1
Required
Password1234 execute “pdpdown1”
Send SMS to connect the 3G connection
Not Required
execute pdpup
Send SMS to Disconnect (if disconnected)
and reconnect the 3G connection
Send multiple get command
Send multiple set command
Required
Password1234 execute pdpup1
Not Required
get wanip; get rssi
Required
Password1234 get wanip; get rssi
Not Required
set apn1=”3netaccecss”; set password1=’NetComm’
Required
Password1234 set apn=”3netaccecss”; set password=NetComm
Table 14: SMS Diagnostics Command Examples
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NSSUpdate
is used to update an internal DNSS resource. This can be
b used to enable a ffully qualified domainn name (FQDN) to bee used to access thee router.
NS Update
Figure 69: Serrvices ‐ NSUpdate
FIELD
DESCRIPTION
Server Address
The server adddress is the name server too which updates will be sennt to.
Secondary Server Adddress
The secondaryy server address is a backuup name server to which updates will be sent to.
DNS Zone
Specify the DNNS domain to be updated.
Host Name
Specifies the cchanges to be made to onee or more DNS records.
Expiry Time (in minuttes)
The newly-addded records’ time to live.
Table 155: Services – NSUpd
date
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System
S m Feaaturess
Vieewing the ssystem logg
This facility is available bby clicking on the “Syystem” menu followedd by “Log“.
Figure 70: System
m Log Page
The System Log enabless you to troubleshoot any issues you may be experiencing withh your router.
Selecting the appropriatee logging level will shhow you either informational messages abbout your router or evvery message producced when “All” is seleected.
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Reemote Adm
ministration
This facility is available bby clicking on the “Syystem” menu followedd by “Administration” .
Once Remote administraation is enabled, you are able to access thhe router’s web-baseed configuration pagees from a remote locaation to make configuuration changes and to enable or disable
featuures.
g remote access, yoou have to connect too the WAN IP address of the router on thee port assigned in thee configuration page (e.g. 8080) after a coonnection to the celluular network via a datta
To get
connnection has been established.
ministration follow thee steps below:
To configure Remote Adm
Click “Enable HTTP” to activate Remote Adminnistration
Changge the Remote Administration Port numbeer if required; the facctory default is 8080.
If you wish to use Telnet or ping the router seleect these options.
may change the remoote access password for enhanced securrity.
You m
Click “Save”
Note: The ppassword will only be changed if you enteer two matching passswords. It is not necesssary to change the password if you are oonly changing the inccoming port number..
Figurre 71: System – Adm
ministration
The WAN IP address below is an example only, yours will be different.
hhttp://10.10.0.10:8080
Username
admin
Password
admin
Table 16: Remote Admin
Login Detailss
hhttp://10.10.0.10:8090
Username
root
Password
admin
Table 17: Remo
ote Root Login Detaails
configurationn page remotely (fromm a remote computerr):
The steps below illustratee how to access the router’s
1. Open a new browser window (e.g. Inteernet Explorer, Firefoxx, Safari ...).
2.
W IP address and assigned port numb er, e.g. “10.10.10.10: 8080”.
In the address barr, enter the router’s WAN
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Note: Youu can find the router’ss WAN IP address byy clicking on the “Stattus” menu. The Locaal field in the WWAN section
shows the rouuter’s WAN IP addresss.
3.
Click “Login” and type “admin” or “rooot” in the Username and “admin” in the Paassword fields (withouut quotes). Then clickk on the “Submit” buttton.
Figure
72: Login Scre
een
Note: TTo perform functions like Firmware upgradde, device configurattion backup and to reestore and reset the router to factory defaaults, you need to be logged in as the root
user.
Savving a Copy of the Router’s Connfiguration
This facility is available bby clicking on the “Syystem” menu followedd by “Load / Save” annd then the “Settings” menu item on the right.
To save a copy of the rouuter configuration setttings you need to loggin in the root managger mode.
use the followwing login details:
To loogin to the router in rooot manager mode, please
http://192.168.20.11
Username
root
Password
admin
Key in the root manager Password of “admin”” and click Save.
Figure 73: Systtem ‐ Load/Save – Settings
This will download a copyy of the current settinngs from the router too your PC.
It is NOT poossible to edit the conntents of the file downloaded; if you modiffy the contents of thee configuration file in any way you will not be able to restore it later. You may changge
the name of the file if you wish but
b the filename extennsion must remain “.ccfg.tar.gz”
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Reestoring a CCopy of thee Router’s Configurattion
This facility is available bby clicking on the “Syystem” menu followedd by “Load / Save” annd then the “Settings” menu item on the right.
Click Browse.
Select the configuration file you wish to restore.
Click Restore.
Figure 74: Restorring a Copy of the Router's
Configuratiion
Reestoring thee Routers Configurat
ion to the FFactory Deefaults
This facility is available bby clicking on the “Syystem” menu followedd by “Load / Save” annd then the “Settings” menu item on the right.
Figure 75: Restorring the Router Con
nfiguration to Factory Default Settings
Clickk Restore to restore the factory default coonfiguration settings.
Uppgrading thhe Router’ss System or
o Recovery
ry Console Software Version
This facility is available bby clicking on the “Syystem” menu followedd by “Load / Save” opption and then the “UUpload” option on the right.
The firmware of the routeer can be updated loccally via LAN connecction and also via remmote access. Both uppgrade types follow a similar process.
Note: In order too perform an update,, you must be loggedd into the router as th e root user (see Rem
mote Administration foor more details).
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Loocal Firmwaare Upgradde
The firmware update process has two steps. The first step is to uppload and install the ssystem recovery image onto the router.
y computer.
You can do this by clickinng on the browse button and then to navigate to where the reccovery image upgradde file is located on your
Figure 76: System
m ‐ Load/Save ‐ Uplload
has finished when
Once you have selected the system recoveryy image file to use, click Upload to uploadd the file. You will thenn see a progress barr as shown in the screeenshot below. The upload
bar reaches 1000% and the “Phase::” has changed to Coomplete.
the status
Figure 77: System
m ‐ Load/Save ‐ Firm
mware Upgrade Pro
ocess
mpleted, the screen should refresh and list the system recoveery file you have just uploaded.
Click on thhe “Install” link to the right of this.
Wheen the upload has com
Figure 78: Firmw
ware Install Link
Once you see “Done” shown as per the screeenshot below, you caan then boot into the ssystem recovery modde to install the main system software.
Figure 79: Firmw
ware Upgrade Done Message
Presss and hold the reset button for approximaately 5 – 10 seconds until the LEDs on thee front of the router sttart to flash in an ON / OFF sequence andd then release it. The router will now boot into
the system
recovery modde.
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The second step is to upload and install the main system software image. To do this, open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1/
Click “Login” and type “root” in the Username and “admin” in the Password fields (without quotes). Then click on “Submit”.
The banner at the top of the page should now be different to show that the router is currently in recovery console mode.
Figure 80: NTC‐6908 Recovery Console Banner
To upload the main system software, click on “Application Installer” from the menu at the top of the page and then click on the browse button and navigate to where the main system image
upgrade file is located on your computer.
Figure 81: System ‐ Load/Save ‐ Upload Firmware
Once you have selected the recovery image file to use, click Upload to upload the file. You will then see a progress bar as shown in the screenshot below. The upload has finished when the
status bar reaches 100% and the “Phase:” has changed to Complete.
When the upload has completed, the screen should refresh and list the file you have just uploaded. Click on the “Install” link to the right of this.
Figure 82: Uploading Main Firmware Image
Figure 84: Recovery Console‐ Firmware Uploading Example
Once you see “Done” shown as per the screenshot below, click on “Reboot” at the top of the page and then click the “Reboot” button to restart the router
Figure 85: Main Firmware Image ‐ Done Message
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Reemote Firm
mware Upgrade
The remote firmware upddate process has twoo steps:
1.
Upload and installl the system recoveryy image to the router.
2.
Upload and installl the main system imaage to the router.
Note: Do not interrupt the powwer during a remote firmware upgrade, ass this may render the router unable to start up and will require a local system recovvery upload to be
performedd.
The first step is to uploadd and install the systeem recovery image onto the router. You c an do this by clickingg on the browse buttoon and then to navigaating to where the recovery image upgradde
mputer.
file iss located on your com
Figure 86: System
m ‐ Load/Save ‐ Uplload Firmware
f to use, click “Uplooad” to upload the fille. You will then see a progress bar as shown in the screenshoot below. The uploadd has finished when the
Once you have selected the recovery image file
% and the “Phase:” haas changed to Complete.
statuus bar reaches 100%
Figure 87: Uploaading Firmware File
mpleted, the screen should refresh and list the file you have juust uploaded. Click on
o the “Install” link to the right of this.
Wheen the upload has com
Figure 888: Firmware Installl Link
Once you see “Done” shown as per the screeenshot below,
Figure 89: Firmw
ware Upgrade Done Message
m system softwaree image. Click on the browse button againn and navigate to where the main system image upgrade file is located on your
The second step is to uppload and install the main
computer
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Figure 90: System
m ‐ Load/Save ‐ Uplload Firmware
to upload thee file. You will then see a progress bar as shown
in the screensshot below. The upload has finished whenn the
Once you have selected the main system imaage file to use, click Upload
% and the “Phase:” haas changed to Complete.
statuus bar reaches 100%
mpleted, the screen should refresh and list the file you have juust uploaded. Click on
o the “Install” link to the right of this.
Wheen the upload has com
ected Internet servicee.
Once the install has completed, the router will automatically rebooot, install the new maiin system image andd then start up and reconnect to your selec
Note: This proceess can take up to 100 minutes.
Paackage Maanager
that has beeen installed to the rouuter offering extra functionality to the router.
The package manager ppage lists additional software
Figure 91: System
m ‐ Load/Save ‐ Pacckage Manager
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Syystem Conffiguration
The System configurationn page is used to speecify an external syslog server and the TCCP Keepalive settingss.
WAN connection does not become disconnnect due to inactivity by periodically sending a ping request message to a WAN IP address or domainn to
TCP Keepalive can be ussed to ensure the WW
conffirm the network connnection is still valid.
Figure 93: System
m Configuration Pag
ge
OPTION
DEFINITION
IP / Hostname [:PORT]
The IP address and port of thee external syslog server youu would like logging
inforrmation sent to.
Keeepalive
Seleect to enable or disable thee TCP Keepalive function.
Keeepalive Time
The interval between the last packet
sent and the first TC
CP keepalive packet being
sentt.
Keeepalive Interval
The time between subsequentt TCP Keepalive packets.
Keeepalive Probes
The number of TCP Keepalive packets to send.
Diagnostic Configuration
Diagnostic TCP Port
Select this optionn to enable diagnostic configuration mode.
Enter the port numbber you wish the diagnostic information sent to.
Table 18: System
m Configuration Setttings
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TRR-069
ment Protocol (CWMPP). It is a framework fofor remote management and autoThe TR-069 (Technical RReport 069) protocol is a technical specificcation also known as CPE WAN Managem
conffiguration of end-userr devices such as customer-premises equuipment (CPE) and AAuto Configuration Seervers (ACS). It is parrticularly efficient in aapplying configuration updates across
netwworks to multiple CPEEs.
TR-0069 uses a bi-directioonal SOAP/HTTP-bassed protocol based on the application layeer protocol. Some ceellular specific vendor extensions are suppported by the NTC-6000 series routers, with
the data
d model available on request from NettComm.
Note: In ordder to access and configure the TR-069 seettings you must be llogged into the routeer as the root user.
Figgure 94: System ‐ TR
R‐069
OPTION
DEFINITION
Enable TR-069 Seervice
This field provides the option to swi tch on or off the TR069 feaature. .
ACS URL
This field can be used to enter the ddomain name or IP address of the Auto Configurationn Server (ACS) you wish to use.
ACS Password/Veerify ACS Password
This field can be used to enter the ppassword that the Auto Configuration Server (ACS) usses
Enable Periodic AACS Informs
Each sesssion begins with the transmmission of an Inform messaage from the ACS server. Iff able to, the CPE device reesponds with an
InformResponse message. A perioddic Inform message verifies that each CPE device is capable of communicatingg and receiving updates froom the
ACS servver
Inform Period
Enter the time in seconds between periodic Inform messages. The maximum time span possible is equivalent to mmore than 68 years.
TR-069 Connectioon Request
Connection Requeest Username
Enter the connection request usernaame for the TR-069 connecction to the ACS server/
Connection Requeest Password
Enter the connection request passwword for the TR-069 connecction to the ACS server.
Verify Password
Re-enter to verify the request passwword for the TR-069 connecction to the ACS server.
Table 19: System
m ‐ TR‐069 Options
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Loggoff
The logoff item will log yoou out of your web coonfiguration session.
Fiigure 95: System ‐ Logoff
Rebboot
The reboot item will reboot the router. This caan be useful if you havve made configuratioon changes you wantt to implement or wannt to reboot the routeer.
Figure 96: Systeem ‐ Reboot
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Trouble
T eshoooting
Common
prroblems annd solutionns.
1.
I cannot seem too access the web pagge interface.
o a web browserr to this address. Alsoo check that your laptop/PC is on the samme subnet as the router’s Ethernet port if you
The default IP address off the router is 192.168.20.1, so first try to open
u a static IP addrress.
are using
2.
The router was coonnected but cannot get
g back online.
mer using the System Monitor (Click on thee “Services” menu foollowed by “System Monitor”).
This ensurees that if the connection drops (i.e. outagee on
You may need to enable the periodic ping tim
the network),
the router wwill reboot after so maany failed pings and then force a re-conn ect. Setting the timerr to around 15 minutees should be sufficiennt.
NB: The trafffic generated by thee periodic ping featurre is counted as charrgeable usage, pleasse keep this in mind when
w selecting how ooften to ping.
3.
The router is reboooting frequently.
Checck the “System Monittor” configuration andd see if the “force resset every” option is s et to something other than 0. If it is set to 1 this means the unitt will reboot every minute regardless of what
happpens. Reset it to 0 if yyou don’t want this feeature or something quite
q large if you donn’t want the router to reboot
so often.
4.
The router has a cconnection but cannnot access the internnet.
on the “Internnet Settings” menu foollowed by “LAN” andd then the "IP Setup" menu item on the rig ht. Make sure that the DHCP DNS server
Checck that DNS Masqueerade is enabled by clicking
addrress is set to the sam
me address as that off the Ethernet port.
5.
6.
I cannot seem to get a cellular WAN connection.
i.
Check the WWAN Statuss field on the router’s Status page. If the mmodem is connected to your mobile broaddband provider the Sttatus field will report that it is “Up”. There will
and APN is in use
u and proceed to thhe next step.
also be a WAN IP addresss assigned to the router. If this is not the case check which profile
ii.
Clickk on the “Internet Setttings” menu followedd by “Mobile Broadbaand” and then the "Connection" menu item
m on the right and chheck that the correct profile is enabled and the
APNN is correct.
iii.
Alsoo check that the usernname and password credentials are correect if the APN in use requires these.
iv.
Makke sure that Auto Connnect is enabled.
I have set the Bannd but now it does not
n show the correctt Frequency on the SStatus page and I caannot get a connection.
If this happens you must reboot the router.
7.
The SIM status indicates “SIM removed” on the status paage.
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If a SIM was installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In this case you must reboot the unit. To reboot the router, click on the
“System” menu followed by “Reboot“. Clicking the reboot button on this page will reboot the router.
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8.
I am having problems getting a PPTP connection.
Check the routes on the “Routing” configuration page (This facility is available by clicking on the “Internet Settings” menu followed by “Routing” and then the “Static” menu item on the right.)
i.
There should be 5 routes shown.
ii.
One route for interface eth0.
iii.
Two routes for interface ppp0.
iv.
Two routes for interface ppp1.
If there are not 5 routes, it is possible the one of the following conditions exist:
i.
PPTP is not enabled.
ii.
The credentials on the PPTP Configuration page are incorrect (IP address / Username / Password).
iii.
If you see the message: “The synchronous PPTP option is not activated” or “CHAP Authentication Failure”, then the credentials are incorrect.
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Specifications
Hardware Specifications
NTC-6908
MCU / Processor
Atmel AT91SAM9G20 Microcontroller / ARM9 based
RAM
32MB DRAM
Memory
256MB NAND Flash
Sierra Wireless MC8790V
Wireless WAN Interface
Chipset
NTC-6909
NTC-6900
Sierra Wireless MC8792V
Sierra Wireless MC8795V
900/ 1900/ 2100 MHz
850/ 900/ 1900/ 2100 MHz
Qualcomm MSM6290
850/ 1900/ 2100 MHz
3G UMTS Bands
850/ 900/ 1800/ 1900 MHz
2G GSM Bands
HSDPA Category 8 – Downlink up to 7.2 Mbps
Peak Data Speed
HSUPA Release 6 – Uplink up to 5.76 Mbps
EDGE Multi Slot Class 12 – Downlink/Uplink up to 236 kbps
SIM Card Reader
Locking Tray for SIM/SIM in Mini-SIM card format (25.00 x 15.00 x 0.76 mm)
Antenna Interface
2x SMA (female), 50 Ohm
1x Fast Ethernet 10/100Base-TX RJ-45 port with Auto MDI/MDIX
Network Interfaces
1x Serial RS-232 DE-9 female DCE port
LED Indicators
5x LEDs: Power, Service, Tx/Rx, DCD, RSSI
Power Input
Captive DECA® Euro Type Terminal Block MC100#50802 (DC Plug with Screw Terminal)
Input Voltage Range
8 - 28 VDC
Idle: 1.32W (110 mA @ 12 V DC)
Power Consumption
Active HSUPA connection: 3.6W (300 mA @ 12 V DC)
Maximum: 6.72W (560 mA @ 12 V DC)
Dimensions
127 x 103 x 29 mm
Weight
240g
Operating: -30°C ~ 70°C (-22 ~ 140 F) / 0 ~ 85% (non-condensing)
Temperature / Humidity
Storage:
Regulatory Compliancy
-55°C ~ 85°C (-67 ~ 185 F) /
A-Tick, RoHS
Table 20: Hardware Specifications
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RJ--45 Ethernet Porrt Integration Paarameters
You can use the guide beelow to design Ethernet cables to integrate the router into youur systems. Below youu will find pin outs of the RJ-45 Ethernet PPlug and Jack connecctors:
PIN
FUNCTION
COLOUR
TX+
White/Orange
TX-
Orange/White
RX+
White/Green
Blue/White
White/Blue
RX-
Green/White
White/Brown
Brown/White
Table 21: Ethern et Port Integration Parameters
NOTE: The Etheernet port on the router supports Auto MDDI/MDIX; you may usee a straight through or
o cross-over Ethernet cable.
RS--232 Serial Port Integration Paraameters
to integrate thhe router into your syystem.
You can use the table beelow to design serial cables
Staandard RS-232 D
DE-9 Pinout:
PIN
FUNCTION
DIRECTIONN
DESCRIPTION
CD
-->>
Carrier Detect
RX
-->>
Receive Data
TX
<<--
Transmit Data
DTR
<<--
Data Terminal Ready
GND
DSR-
-->>
Data
D Set Ready
Request
to Send
System
Ground
RTS
<<-
CTS
-->>
Clear to Send
RI
-->>
Ring Indicator
Table 22: RS‐2322 DB‐9 Pin out
Notee:
—» Output from routerr
«— Input to router
Shown below are the communications parameters of thhe RS-232 port:
OPTION
DEFINITION
Bits per Second
115200
Data Bits
Parity
None
Stop Bits
Flow Control
Hardware
Table 23: RS‐2322 Communication Pa
arameters
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Custom Application and Scripting
The NTC series router covered in this manual offers the ability for the user to install custom application and firmware images via the application programming interface.
For further information, please contact the NetComm M2M support team.
CONTACT
Phone
DETAILS
+61 (02) 9424 2053
Fax
1800 063 962
Email
service@call-direct.com.au
Web
www.netcommwireless.com
Table 24: NetComm Contact Details
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Legal & Regulatory Information
Intellectual Property Rights
All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Wireless (ACN 002490486)
(NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you.
You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval
system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.
NetComm, NetComm Wireless and NetComm Wireless Limited are a trademark of NetComm Wireless Limited. All other trademarks are acknowledged to be the property of their respective
owners.
Customer Information
The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:
1. This unit may be connected to the Telecommunication Network through a line cord which meets the requirements of the AS/CA S008-2011 Standard.
2.
This equipment incorporates a radio transmitting device, in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with Australian and New
Zealand standards.
3.
This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA. These standards are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions
detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your
home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we encourage
the user to try to correct the interference by one or more of the following measures:
iv.
v.
4.
Change the direction or relocate the receiving antenna.
Increase the separation between this equipment and the receiver.
vi.
Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is connected.
vii.
Consult an experienced radio/TV technician for help.
The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is
not approved for use with this product by NetComm Wireless. Failure to do so may cause damage to this product, fire or result in personal injury.
Consumer Protection Laws
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm and legislation of another
country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in
replacement of, your rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods
in New Zealand and are a consumer you will also be entitled to similar statutory guarantees.
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Product Warranty
All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an extended warranty option (refer to packaging and the warranty
card) (each a Product Warranty). To be eligible for the extended warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original
purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty claims you will require proof of purchase. All Product Warranties
are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer Protection Laws Section above), the Product Warranty is granted
on the following conditions:
1.
the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2.
the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product;
3.
the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable requirements of NetComm including producing such evidence of purchase
as NetComm may require;
4.
the cost of transporting product to and from NetComm’s nominated premises is your responsibility;
5.
NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss, injury or damage of any kind, whether direct, indirect,
consequential, incidental or otherwise arises out of events beyond NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or
military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and
6.
the customer is responsible for the security of their computer and network at all times. Security features may be disabled within the factory default settings. NetComm Wireless Limited
recommends that you enable these features to enhance your security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is automatically voided if:
1. you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
2.
the fault or defect in your product is the result of a voltage surge subjected to the product
thunderstorm activity or any other cause(s);
either by the way of power supply or communication line, whether caused by
3.
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
4.
your product has been used for any purposes other than that for which it is sold, or in any way other than in strict accordance with the user manual supplied;
5.
your product
or
6.
the serial number has been defaced or altered in any way or if the serial number plate has been removed.
has been repaired or modified or attempted to be repaired or modified, other than by a qualified person
at a service centre
authorised by NetComm Wireless Limited;
Limitation of Liability
This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the Consumer
Protection Laws Section above), NetComm Wireless Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves the
right to change the specifications and operating details of this product without notice.
If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless’s liability for breach of that condition or warranty may not be excluded but
may be limited, then subject to your rights and remedies under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that
guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent
goods; repairing the goods; paying the cost of replacing the goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or (ii) in the case of a supply of services,
NetComm Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services supplied again.
To the extent NetComm Wireless Limited is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability to the extent such liability is lawfully able to be limited.
FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the
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instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
RF Exposure Information
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits,
human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation.
IC Regulations:
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
YML6908
www.netcommwireless.com
77
NTC-6000 Series User Guide
NETCOMM CALLDIRECT™ SERIES – NTC-6000 Series
Contact
Address: NETCOMM WIRELESS LIMITED Head Office
PO Box 1200, Lane Cove NSW 2066 Australia
Phone: +61(0)2 9424 2070
Fax: +61(0)2 9424 2010
Email: sales@netcommwireless.com techsupport@netcommwireless.com
NTC-6000 Series – Industrial M2M Wireless Routers
78
www.netcommwireless.com
YML6908

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NetComm Wireless NTC6908 M2M ROUTER User Manual

NetComm Wireless Limited M2M ROUTER Users Manual

Users Manual

FCC ID Filing: XIA-NTC6908

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