Netgear orporated 11200167 N300 WIRELESS ADSL2+ MODEM ROUTER User Manual N300 Wireless ADSL2 Modem Router DGN2200
Netgear Incorporated N300 WIRELESS ADSL2+ MODEM ROUTER N300 Wireless ADSL2 Modem Router DGN2200
Contents
- 1. USERS MANUAL 1
- 2. USERS MANUAL 2
USERS MANUAL 2
N300 Wireless ADSL2+ Modem Router DGN2200v3 GUI Language Version. The currently selected language. Internet Port Settings MAC Address. The Ethernet MAC address of the DSL port. IP Address. The DSL port IP address. If no address is shown, the modem router cannot connect to the Internet. Network Type. The value depends on your ISP. IP Subnet Mask. The DSL port IP subnet mask. Gateway IP Address. The IP address used as a gateway to the Internet for computers configured to use DHCP. Domain Name Server. The modem router DNS server IP addresses. These addresses are usually obtained dynamically from the ISP. LAN Port (Local Ports) MAC Address. The modem router LAN port Ethernet MAC address. IP Address. The modem router LAN port IP address. The default is 192.168.0.1. DHCP. If Off, the modem router does not assign IP addresses to PCs on the LAN. If On, the modem router does assign IP addresses to PCs on the LAN. IP Subnet Mask. The IP subnet mask used by the modem router LAN. The default is 255.255.255.0. Modem ADSL Firmware Version. The version of the firmware. Modem Status. The connection status of the modem. DownStream Connection Speed. The modem receives data from the DSL line at this speed. UpStream Connection Speed. The modem transmits data to the DSL line at this speed. VPI. The Virtual Path Identifier setting. VCI. The Virtual Channel Identifier setting. Wireless Port See Wireless Settings Screen on page 33 for a more detailed description of these settings. Name (SSID). The Wi-Fi network name (service set ID) for the wireless network. Region. The country where the unit is set up for use. Network Maintenance 61 N300 Wireless ADSL2+ Modem Router DGN2200v3 Channel. The current channel, which determines the operating frequency. Mode. The current mbps setting. Wireless AP. Indicates if the access point feature is enabled. If disabled, the Wireless LED on the front panel is off. Broadcast Name. Indicates if the modem router is configured to broadcast its SSID. Show Statistics Click the Show Statistics button on the Router Status screen to display a screen similar to this: Port The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: • Status. The link status of the port. • TxPkts. The number of packets transmitted since reset or manual clear. • RxPkts. The number of packets received since reset or manual clear. • Collisions. The number of collisions since reset or manual clear. • Tx B/s. The current line utilization—percentage of current bandwidth used. • Rx B/s. The average line utilization. • Up Time. The time elapsed since the last power cycle or reset. ADSL Link Downstream or Upstream The statistics for the upstream and downstream DSL link. These statistics are of interest to your technical support representative if you have problems obtaining or maintaining a connection. Network Maintenance 62 N300 Wireless ADSL2+ Modem Router DGN2200v3 • Connection Speed. Typically, the downstream speed is faster than the upstream speed. • Line Attenuation. The line attenuation increases the farther you are physically located from your ISP’s facilities. • Noise Margin. The signal-to-noise ratio, which is a measure of the quality of the signal on the line. • Poll Interval. The interval at which the statistics are updated in this window. Click the Stop button to freeze the display. Connection Status In the Router Status screen, click the Connection Status button to display a screen similar to this: • Connection Time. The time elapsed since the last connection to the Internet through the DSL port. • Connecting to sender. The connection status. • Negotiation. On or Off. • Authentication. On or Off. • Getting IP Address. The IP address assigned to the WAN port by the ISP. • Getting Network Mask. The network mask assigned to the WAN port by the ISP. View Attached Devices The Attached Devices screen shows all IP devices that the modem router has discovered on the local network. Network Maintenance 63 N300 Wireless ADSL2+ Modem Router DGN2200v3 Select Maintenance > Attached Devices. For each device, the table shows the IP address, the device name if available, and the Ethernet MAC address. Note that if the modem router is rebooted, the table data is lost until the modem router rediscovers the devices. To force the modem router to look for attached devices, click the Refresh button. Run Diagnostic Utilities The modem router has a diagnostics feature. Select Maintenance > Diagnostics to display the following screen. You can perform the following functions: • Ping an IP address or host name to test connectivity to see if you can reach a remote host. • Perform a DNS lookup to test if an Internet name resolves to an IP address to verify that the DNS server configuration is working. • Display the routing table to identify what other modem routers the modem router is communicating with. • Reboot the modem router to enable new network configurations to take effect or to clear problems with the modem router’s network connection. Network Maintenance 64 6. USB Storage This chapter describes how to access and configure a USB storage drive attached to your modem router. Figure 8. USB port on rear panel. The USB port on the modem router can be used only to connect USB storage devices like flash drives or hard drives. Do not connect computers, USB modems, printers, CD drives, or DVD drives to the this USB port. This chapter includes the following sections: • USB Drive Requirements • You can enable the HTTP (via Internet) option on the Advanced USB Storage screen to share large files. This option supports downloading files only. • USB Storage Basic Settings • Edit a Network Folder • USB Storage Advanced Settings • Safely Remove USB Drive • Approved USB Devices (Advanced USB Settings) • Connect to the USB Drive from a Remote Computer • Connect to the USB Drive with Microsoft Network Settings 65 N300 Wireless ADSL2+ Modem Router DGN2200v3 USB Drive Requirements The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables. Table 2. USB Drive Speeds Bus Speed/Sec USB 1.1 12 Mbits USB 2.0 480 Mbits The modem router should work with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives supported by the modem router, go to: http://kbserver.netgear.com/readyshare The modem router supports both read and write for FAT16, FAT32, NTFS, and Linux file systems (EXT2 and EXT3). Note: Some USB external hard drives and flash drives require drivers to be loaded in to the PC before the PC can access the USB device. Such USB devices do not work with the modem router. ReadySHARE Access Once you have set up your modem router, you can connect any USB storage device and share the contents with other users on your network. You can access your USB device in any of the following ways: • On Windows 7, Windows XP, Windows Vista, and Windows 2000 systems, select Start > Run, and enter \\readyshare in the dialog box. Click OK. • On Windows 7, Windows XP, Windows Vista, and Windows 2000 systems, open Internet Explorer or Safari, and enter \\readyshare in the address bar. • On Mac OS X (version 10.2 or later), enter smb://readyshare in the address bar. • In My Network Places, enter \\readyshare in the address bar. USB Storage 66 N300 Wireless ADSL2+ Modem Router DGN2200v3 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any PC, Mac, or Linux file type including text files, Word, PowerPoint, Excel, MP3, pictures, and multimedia. USB drive applications include: • Sharing multimedia with friends and family such as MP3 files, pictures, and other multimedia with local and remote users. • Sharing resources on your network. You might want to store files in a central location so that you do not have to power up a computer to perform local sharing. In addition, you can share files between Macintosh, Linux, and PC computers by using the USB drive as a go-between across the systems. • Sharing files such as Word documents, PowerPoint presentations, and text files with remote users. A few common uses are described in the following sections. Sharing Photos You can create your own central storage location for photos and multimedia. This eliminates the need to log in to (and pay for) an external photo-sharing site. To share files with your friends and family: 1. Insert your USB drive into the USB port on the modem router either directly or with a USB cable. Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking. 2. If you want to specify read-only access or to allow access from the Internet, see Approved USB Devices (Advanced USB Settings) on page 74. Storing Files in a Central Location for Printing This scenario is for a family that has one high-quality color printer directly attached to a computer, but not shared on the local area network (LAN). This family does not have a print server. • One family member has photos on a Macintosh computer that she wants to print. • The photo-capable color printer is directly attached to a PC, but not shared on the network. • The Mac and PC are not visible to each other on the network. To print photos from a Mac on the printer attached to a PC: 1. On the Mac, access the USB drive by typing \\readyshare in the address field of a web browser. Then copy the photos to the USB drive. 2. On the PC, use a web browser or Microsoft Networking to copy the files from the USB drive to the PC. Then print the files. USB Storage 67 N300 Wireless ADSL2+ Modem Router DGN2200v3 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The modem router allows you to share very large files such as PowerPoint presentations or .zip files over the Internet. FTP can be used to easily download shared files from the modem router. Sharing files with a remote colleague involves the following considerations: • There are two user accounts: admin and guest. The password for admin is the same one that you use to access the modem router. By default, it is password. The guest user account has no password. • On the FTP site, the person receiving the files should use the guest user account and enter any password (FTP requires that you type something in the password field). • Be sure to select the FTP (via Internet) check box in the USB Storage Advanced Settings screen. This option supports both downloading and uploading of files. Note: You can enable the HTTP (via Internet) option on the Advanced USB Storage screen to share large files. This option supports downloading files only. USB Storage Basic Settings You can view or edit basic settings for the USB storage device attached to your modem router. Select USB > Basic Settings. The following screen displays: If you logged in to the modem router before you connected your USB device, you might not see your USB device in the modem router screens until you log out and then log in again. This screen includes the following fields and buttons: • Network Device Name. The default is \\readyshare. This is the name used to access the USB device connected to the modem router. USB Storage 68 N300 Wireless ADSL2+ Modem Router DGN2200v3 • Folder Name. Full path of the used by the Network folder. • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total/Free Space. Shows the current utilization of the storage device. • Share Name. You can click the name shown, or you can type it in the address field of your Web browser. If Not Shared is shown, then the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. • Read/Write Access. Shows the network folder permissions and access controls. All no password allows all users to access the network folder. admin uses the same password that you use to log in to the modem router main menu. • Edit. You can click the Edit button to edit the Available Network folder settings. See Edit a Network Folder on page 70. • Safely Remove USB Device. Click this button to safely remove the USB device attached to your modem router. See Safely Remove USB Drive on page 73. To access a USB device attached to the modem router USB port: 1. Select USB > Basic Settings. The following screen displays: By default, the USB device is available to all computers on your local area network (LAN). USB Storage 69 N300 Wireless ADSL2+ Modem Router DGN2200v3 2. To access your USB device, click the share name or type \\readyshare in the address field of your Web browser. Network/device name: \\readyshare Share name: \\readyshare\USB_Storage If you logged in to the modem router before you connected your USB device, you might not see your USB device in the modem router screens until you log out and then log in again. Edit a Network Folder You can use the Edit button on either the USB Storage (Basic Settings) or USB Storage (Advanced Settings) screen. To edit a network folder: 1. Select USB > Advanced Settings. The USB Storage (Advanced Settings) screen displays: 2. Click the Edit button USB Storage 70 N300 Wireless ADSL2+ Modem Router DGN2200v3 3. Click Apply for your changes to take effect. USB Storage Advanced Settings To view or change advanced USB settings, select USB > Advanced Settings. The USB Storage (Advanced Settings) screen displays: You can use this screen to specify access to the USB storage device. The settings are as follows: • Network Device Name. The default is readyshare. This is the name used to access the USB device connected to the modem router from your computer. • Workgroup. If you are using a Windows Workgroup rather than a domain, the workgroup name is displayed here. Access Method • Network Connection. Enabled by default, this allows all users on the LAN to have access to the USB drive. • HTTP. Disabled by default. If you enable this setting, you can type http://readyshare to access the USB drive. • HTTP (via Internet). Disabled by default. If you enable this settings, remote users can type http://readyshare to access the USB drive over the Internet. • FTP. Disabled by default. USB Storage 71 N300 Wireless ADSL2+ Modem Router DGN2200v3 • FTP (via Internet). Disabled by default. If you enable this settings, remote users can access the USB drive via FTP over the Internet. Available Network Folders • Folder Name. Full path of the Network folder. • Volume Name. Volume name from the storage device (either USB drive or HDD). • Total Free Space. The space currently available on the storage device. • Share Name. You can click the name shown or you can type it into the address field of your Web browser. If Not Shared is shown, then the default share has been deleted and no other share for the root folder exists. Click the link to change this setting. • Read/Write Access. Shows the permissions and access controls on the Network folder. Selecting All no password allows all users to access the Network folder. You are prompted to enter the same password that you use to log in to the modem router. Create a Network Folder You can create a network folder on the USB device that is attached to the USB port on the rear panel of the modem router. To create a network folder: 1. From the USB Storage (Advanced Settings) screen, click the Create Network Folder button to open the Create a Network Folder screen: 2. Type a name in the Folder field. • You can specify the folder’s share name, read access, and write access from All-no password to admin. • The password for admin is the same one that is used to log in to the modem router main menu. By default it is password. 3. Click Apply so that your changes take effect. USB Storage 72 N300 Wireless ADSL2+ Modem Router DGN2200v3 Safely Remove USB Drive To unmount a USB disk drive so that no users can access it, from the USB Settings screen, click the Safely Remove USB button. This takes the drive offline. CAUTION: Unmount the USB drive before physically unplugging it from the modem router. If the USB disk is removed or a cable is pulled while data is being written to the disk, it could result in file or disk corruption. Media Server Settings You can set up the modem router to work with compatible media adapters. Select USB Storage > Media Servers to display the following screen: Enable Media Server. If this feature is enabled, the DGN2200v3 can be located by compatible media adapters, using the UPnP AV standard developed by Intel and its partners. Media content on the DGN2200v3 (in the Content Directories that you specify) can then be accessed and played by the media adapters. Server Name. The name of the media server that is displayed on client devices. Note that some special characters (such as " / \ [ ] : ; |= , + * ? < > ` ( ) # $ %) and 2-byte characters cannot be used in the server name. Content Directory. Specify the directories (folders) that the media server should scan for media content. You can specify up to four. Click the Browse button to locate and select the folder you want. Each directory can be limited to a certain media type. The default setting will scan for all content types. Note that some special characters (e.g. " \ : * ? < > | ' `) cannot be used in the folder names. USB Storage 73 N300 Wireless ADSL2+ Modem Router DGN2200v3 Approved USB Devices (Advanced USB Settings) You can specify which USB devices are approved for use when connected to the modem router. To allow only approved USB devices to be accessed: 1. Select Advanced > USB Settings. 2. Click Approved Devices. 3. On the USB Drive Approved Devices screen, select the USB device from the Available USB Devices list. 4. Click Add. 5. Select the Allow only approved devices check box. 6. Click Apply so that your change takes effect. If you want to approve another USB device, you must first use the Safely Remove USB Device button to unmount the currently connected USB device. Connect the other USB device, and then repeat this process. Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers using a Web browser, you use the modem router’s Internet port IP address. USB Storage 74 N300 Wireless ADSL2+ Modem Router DGN2200v3 To connect to the modem router’s USB drive using a Web browser: 1. First, locate the Internet port IP address. You can view this in the Router Status screen. a. Select Maintenance > Router Status. b. Record the IP address that is listed for the Internet port. This is the IP address you can use to connect to the modem router remotely. 2. Use a web browser to connect to the modem router by typing ftp:// and the Internet port IP address in the address field. For example, type ftp://10.1.65.4. If you are using Dynamic DNS, you can type the DNS name rather than the IP address. 3. Type the name and password of the account that has access rights to the USB drive. The directories of the USB drive that your account has access to display, for example, share/partition1/directory1. You can now read and copy files from the USB directory. Connect to the USB Drive with Microsoft Network Settings You can access the USB drive from local computers on your home or office network using Microsoft network settings. You must be running Microsoft Windows 2000, XP, or older versions of Windows with Microsoft networking enabled. You can use normal Explorer operations such as dragging and dropping, opening files, or cutting and pasting files from: • Microsoft Windows Start menu, Run option • Windows Explorer • Network Neighborhood or My Network Place Enabling File and Printer Sharing Each computer’s network properties have to be set to enable network communication with the USB drive. File and Printer Sharing for Microsoft networking have to be enabled, as described in the following sections. Note: In Windows 2000 and Windows XP, File and Printer Sharing is enabled by default. Configuring Windows 98SE and Windows ME The easiest way to get to your network properties is to go to your desktop, right-click Network Neighborhood and then select Properties. File and Printer Sharing for Microsoft Windows should be listed. If not, click Add and follow the installation prompts. USB Storage 75 N300 Wireless ADSL2+ Modem Router DGN2200v3 Note: If you have any questions about File and Printer Sharing, contact Microsoft for assistance. Configuring Windows 2000 and Windows XP Right-click the network connection for your local area network. File and Printer Sharing for Microsoft Windows should be listed. If not, click Install and follow the installation prompts. USB Storage 76 7. Advanced Settings Configuring for unique situations This chapter describes the advanced features of your modem router. The information is for users with a solid understanding of networking concepts who want to set the modem router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter contains the following sections: • WAN Setup • Dynamic DNS • LAN Setup • Quality of Service (QoS) • Advanced Wireless Settings • Remote Management • Static Routes • Universal Plug and Play • Traffic Meter • Wireless Bridging and Repeating Networks • Change the Device Mode For information about the Port Forwarding/Port Triggering menu selection, see Set Up Port Forwarding to Local Servers on page 46 and Set Up Port Triggering on page 49. For information about Advanced USB Settings, see Approved USB Devices (Advanced USB Settings) on page 74. 77 N300 Wireless ADSL2+ Modem Router DGN2200v3 WAN Setup Select Advanced > WAN Setup to display the following screen: The following settings are available: • Disable Port Scan and DoS Protection. The firewall protects your LAN against port scans and denial of service (DoS) attacks. This protection should be disabled only in special circumstances. • Default DMZ Server. The default demilitarized zone (DMZ) server feature is helpful when you use online games and video conferencing applications that are incompatible with NAT. See Default DMZ Server on page 79. • Respond to Ping on Internet Port. If you want the modem router to respond to a ping from the Internet, select this check box. This should be used only as a diagnostic tool, because it allows your modem router to be discovered. Do not select this check box unless you have a specific reason to do so. • MTU Size (in bytes). The normal Maximum Transmit Unit (MTU) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs you might need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection. • NAT Filtering. By default NAT filtering is used. • Disable SIP ALG. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain applications. • Disable IGMP Proxying. The IGPM Proxying feature lets a LAN PC receive the multicast traffic pertaining to it from the Internet. Selecting this check box prevents this from occur i ng. Advanced Settings 78 N300 Wireless ADSL2+ Modem Router DGN2200v3 Default DMZ Server The default demilitarized zone (DMZ) server feature is helpful when you use online games and video conferencing applications that are incompatible with NAT. The modem router is programmed to recognize some of these applications and to work correctly with them, but there are other applications that might not function well. In some cases, one local computer can run the application correctly if that computer’s IP address is entered as the default DMZ server. Note: For security reasons, you should avoid using the default DMZ server feature. When a computer is designated as the default DMZ server, it loses much of the protection of the firewall. If compromised via the Internet, the computer can be used to attack your network. Incoming traffic from the Internet is usually discarded by the modem router unless the traffic is a response to one of your local computers or a service that you have configured in the Ports screen. Instead of discarding this traffic, you can have it forwarded to one computer on your network. This computer is called the default DMZ server. To assign a computer or server to be a default DMZ server: 1. In the WAN Setup screen, select the Default DMZ Server check box. 2. Type the IP address for that server and click Apply. Advanced Settings 79 N300 Wireless ADSL2+ Modem Router DGN2200v3 Dynamic DNS If your network has a permanently assigned IP address, you can register a domain name that is linked to your IP address by public Domain Name Servers (DNS). More commonly, Internet accounts have dynamically assigned IP addresses in which the IP addresses change frequently. In this case, use a commercial Dynamic DNS service to register your domain to its IP address and forward traffic directed at your domain to your current IP address. The modem router has a client that can connect to a Dynamic DNS service provider. Once you set up Dynamic DNS in the modem router, when your IP address changes, your modem router contacts your Dynamic DNS service provider, logs in to your account, and registers your new IP address. To set up Dynamic DNS: 1. Select Advanced > Dynamic DNS to display the following screen. 2. Access the website of one of the Dynamic DNS service providers whose names appear in the Service Provider drop-down list, and register for an account. For example, for dyndns.org, go to www.dyndns.org. 3. Select the Use a Dynamic DNS Service check box. 4. Select the name of your Dynamic DNS service provider. 5. Type the host name that your Dynamic DNS service provider gave you. This is sometimes called the domain name. If your URL is myName.dyndns.org, your host name is myName. 6. Type the user name for your Dynamic DNS account. 7. Type the password (or key) for your Dynamic DNS account. 8. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. 9. Click Apply to save your settings. If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service does not work because private addresses are not routed on the Internet. Advanced Settings 80 N300 Wireless ADSL2+ Modem Router DGN2200v3 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as DHCP and Routing Information Protocol (RIP). The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. The modem router’s default LAN IP configuration is as follows: • LAN IP address. 192.168.0.1 • Subnet mask. 255.255.255.0 These addresses are part of the private address range designated by the Internet Engineering Task Force (IETF http://www.ietf.org/) for use in private networks, and should be suitable in most applications. If your network has a requirement to use a different IP addressing scheme, you can make those changes in the LAN Setup screen. Note: If you change the LAN IP address of the modem router while connected through the browser, you are disconnected. To reconnect, open a new connection to the new IP address and log in. To change the LAN settings: 1. Select Advanced > LAN Setup. 2. Enter the LAN Setup configuration and click Apply to save your changes. LAN Setup Screen Settings • Device Name. Advanced Settings 81 N300 Wireless ADSL2+ Modem Router DGN2200v3 • IP Address. The LAN IP address of the modem router. • IP Subnet Mask. The LAN subnet mask of the modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which have to be reached through a gateway or modem router. • RIP Direction. • RIP Version. • Use Router as DHCP Server. By default, the modem router is a Dynamic Host Configuration Protocol (DHCP) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the modem router’s LAN. The assigned default gateway address is the LAN address of the modem router. IP addresses are assigned to the attached PCs from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. For most applications, the default DHCP and TCP/IP settings of the modem router are satisfactory. • Reserved IP Addresses Setup. When you specify a reserved IP address for a computer on the LAN, that computer always receives the same IP address each time it accesses the modem router’s DHCP server. Reserved IP addresses should be assigned to servers that require permanent IP settings. IP Address Reservation To reserve an IP address: 1. Select Advanced > LAN Setup and click the Add button. 2. In the IP Address field, type the IP address to assign to the computer or server. Choose an IP address from the modem router’s LAN subnet, such as 192.168.0.x. 3. Type the MAC address of the computer or server. Tip: If the computer is already on your network, copy its MAC address from the Attached Devices screen and paste it here. 4. Click Apply to enter the reserved address into the table. Note: The reserved address is not assigned until the next time the computer contacts the modem router’s DHCP server. Reboot the computer or access its IP configuration to force a DHCP release and renew. To edit or delete a reserved address entry: 1. Select the radio button next to the reserved address that you want to edit or delete. 2. Click Edit or Delete. Advanced Settings 82 N300 Wireless ADSL2+ Modem Router DGN2200v3 Quality of Service (QoS) Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of traffic ahead of others. The modem router can provide QoS prioritization over the wireless link and on the Internet connection. The modem router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, both it and the client running that application have to have WMM enabled. Legacy applications that do not support WMM, and applications that do not require QoS, are assigned to the best effort category, which receives a lower priority than voice and video. To set up QoS: 1. Select Advanced > QoS Setup. 2. Click Setup QoS rule. The QoS Priority Rule list displays: Advanced Settings 83 N300 Wireless ADSL2+ Modem Router DGN2200v3 3. To change a rule, select its radio button, scroll down and click Edit. 4. To add a custom rule, click Add Priority Rule. 5. Click Apply to save your changes and return to the QoS Setup screen. 6. In the QoS Setup screen, click Apply. Advanced Wireless Settings To view or change advanced wireless settings: 1. Select Advanced > Wireless Settings to display the following screen: Note: The advanced WPS settings section is not displayed if you selected WEP as the security option. 2. If you make changes, click Apply. Note that the WLAN settings come from the settings you made in the Wireless Settings screen (see Wireless Settings Screen on page 33). Advanced Wireless Settings • Enable Wireless Router Radio. When this check box is selected, the modem router works as an access point broadcasting a wireless signal. • Fragmentation Length. • CTS/RTS Threshold. • Preamble Mode. Advanced Settings 84 N300 Wireless ADSL2+ Modem Router DGN2200v3 WPS Settings Router’s PIN. The PIN number that you use on a registrar (for example, from the Network Explorer on a Vista Windows PC) to configure the modem router’s wireless settings through WPS. You can also find the PIN on the modem router label. The PIN function might temporarily be disabled when the modem router detects suspicious attempts to break into the modem router’s wireless settings by using the modem router’s PIN through WPS. You can manually enable the PIN function by clearing the Disable Router’s PIN check box. Keep Existing Wireless Settings. By default, the Keep Existing Wireless Settings check box is selected. This allows the modem router to keep the same SSID and wireless security settings when WPS-enabled devices are added to the network. If the Keep Existing Wireless Settings check box is not selected, the next time you use WPS to connect WPS-capable devices to your wireless network, the modem router generates a new random SSID and WPA/WPA2 passphrase. NETGEAR does not recommend this. Wireless Card Access List The Wireless Card Access List lets you restrict access to your network to a specific list of devices based on their MAC addresses. To set up a wireless card access list: 1. Select Advanced > Wireless Settings, and click the Setup Access List button to display the Wireless Card Access List screen: The Turn Access Control On check box is not selected so that any computer configured with the correct wireless network name (SSID) and passphrase to access the network. 2. Select the Turn Access Control On check box to enable access restriction by MAC address. 3. Click Add to add your computer’s MAC address so that you do not lose your wireless connection when you click Apply. If you lose your wireless connection, you have to access Advanced Settings 85 N300 Wireless ADSL2+ Modem Router DGN2200v3 the wireless modem router from a wired computer or from a wireless computer that is on the access control list. The following screen displays: 4. If a wireless station that you want to add is connected to the network, select it from the Available Wireless Cards list and click Add. 5. You can enter MAC addresses manually. The MAC address is usually printed on the wireless computer or device, or it might be in the modem router’s DHCP table. The MAC address is 12 hexadecimal digits. You can copy and paste the MAC addresses from the modem router’s Attached Devices screen (see View Attached Devices on page 63) into the MAC Address field. This screen shows computers connected to the network. 6. Click Apply to save your settings. Advanced Settings 86 N300 Wireless ADSL2+ Modem Router DGN2200v3 Remote Management The Remote Management screen lets you allow a user or users on the Internet to configure, upgrade, and check the status of your modem router. Select Advanced > Remote Management to display this screen: To set up remote management: 1. Select the Turn Remote Management On check box. 2. Specify the external addresses that can access remote management. For security, restrict access to as few external IP addresses as practical. Select a radio button: • Only This Computer. Allow access from a single IP address on the Internet. • IP Address Range. Allow access from a range of IP addresses on the Internet. • IP Address List. Enter each IP address that should have access. • Everyone. Allow access from any IP address on the Internet. 3. Specify the port number to be used for accessing the modem router interface. Web browser access usually uses the standard HTTP service port 80. For greater security, you can change it so the remote modem router interface uses a custom port by entering that number in the field provided. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 4. Click Apply to save your changes. To access your modem router from the Internet, type your modem router’s WAN IP address in your browser’s Address field, followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 at port number 8080, enter the following in your browser: http://134.177.0.123:8080. Advanced Settings 87 N300 Wireless ADSL2+ Modem Router DGN2200v3 Note: The http:// has to be included in the address. Static Routes Static routes provide additional routing information to your modem router. Under normal circumstances, the modem router has adequate routing information after it has been configured for Internet access, and you do not need to configure additional static routes. You configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network. Static Route Example As an example of when a static route is needed, consider the following case: • Your primary Internet access is through a cable modem to an ISP. • You have an ISDN router on your home network for connecting to the company where you are employed. This router’s address on your LAN is 192.168.0.100. • Your company’s network address is 134.177.0.0. When you first configured your modem router, two implicit static routes were created. A default route was created with your ISP as the modem router, and a second static route was created to your local network for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your modem router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the company’s firewall. In this case you need to define a static route, telling your modem router that 134.177.0.0 should be accessed through the ISDN router at 192.168.0.100. Advanced Settings 88 N300 Wireless ADSL2+ Modem Router DGN2200v3 In this example: • The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. • The Gateway IP Address field specifies that all traffic for these addresses is to be forwarded to the ISDN router at 192.168.0.100. • The value in the Metric field represents the number of routers between your network and the destination. This is a direct connection, so it can be set to the minimum value of 2. • The Private check box is selected only as a precautionary security measure in case RIP is activated. To add a static route: 1. Select Advanced > Static Routes to display the following screen: 2. Click Add to open the following screen. 3. Fill in the fields: • In the Route Name field, enter a route name for this static route. This name is for identification purpose only. • Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. • Select Active to make this route effective. • Enter the destination IP address of the final destination. • Enter the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255. • Enter the gateway IP address, which has to be a router on the same LAN segment as the modem router. Advanced Settings 89 N300 Wireless ADSL2+ Modem Router DGN2200v3 • In the Metric field, enter a number between 2 and 15 as the metric value. This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works. 4. Click Apply to save your changes. The Static Routes table is updated to show the new entry. Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. To set up UPnP: 1. Select Advanced > UPnP to display the following screen: 2. Specify the settings as follows: • Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UPnP is disabled, the modem router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the modem router. • Advertisement Period. The advertisement period is how often the modem router advertises (broadcasts) its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations might compromise the freshness of the device status but can significantly reduce network traffic. • Advertisement Time to Live. This is measured in hops (steps) for each UPnP packet sent. A hop is the number of steps allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value is 4 hops, which works for most home networks. If you notice that some devices are not being updated or reached correctly, you might need to increase this value a little. • UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the modem router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address. Advanced Settings 90 N300 Wireless ADSL2+ Modem Router DGN2200v3 3. To save, cancel your changes, or refresh the table: • Click Apply to save the new settings to the modem router. • Click Cancel to disregard any unsaved changes. • Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP devices. Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your modem router’s Internet port. With the Traffic Meter utility, you can set limits for traffic volume, set a monthly limit, and get a live update of traffic usage. To monitor traffic on your modem router: 1. Select Advanced > Traffic Meter. 2. To enable the Traffic Meter, select the Enable Traffic Meter check box. 3. If you would like to record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: • No limit. No restriction is applied when the traffic limit is reached. Advanced Settings 91 N300 Wireless ADSL2+ Modem Router DGN2200v3 • Download only. The restriction is applied to incoming traffic only. • Both directions. The restriction is applied to both incoming and outgoing traffic. 4. You can limit the amount of data traffic allowed per month: • By specifying how many Mbytes per month are allowed. • By specifying how many hours of traffic are allowed. 5. Set the Traffic Counter to begin at a specific time and date. 6. Set up Traffic Control to issue a warning message before the monthly limit of Mbytes or hours is reached. You can select one of the following to occur when the limit is attained: • The Internet LED flashes green or amber. • The Internet connection is disconnected and disabled. 7. Set up Internet Traffic Statistics to monitor the data traffic. 8. Click the Traffic Status button if you want a live update on Internet traffic status on your modem router. 9. Click Apply to save your settings. Wireless Bridging and Repeating Networks Note: If you want to use the Wireless Repeating feature, you have to go to the Wireless Settings screen and change the wireless security setting of the router to WEP or None, and you have to change the Channel field to a different setting than Auto, which is the default. For more information, see Wireless Settings Screen on page 33. With the modem router, you can build large bridged wireless networks that form an IEEE 802.11n Wireless Distribution System (WDS). Using the modem router with other access points (APs) and wireless devices, you can connect clients using their MAC addresses rather than IP addresses. Here are some examples of wireless bridged configurations: • Point-to-point bridge. The modem router communicates with another bridge-mode wireless station. See Set Up a Point-to-Point Bridge on page 94. • Multi-point bridge. The modem router is the “master” for a group of bridge-mode wireless stations. Then all traffic is sent to this master, rather than to other access points. See Set Up a Multi-Point Bridge on page 95. • Repeater with wireless client association. Sends all traffic to the remote access point. See Repeater with Wireless Client Association on page 96. The wireless bridging and repeating feature uses the default security profile to send and receive traffic. Advanced Settings 92 N300 Wireless ADSL2+ Modem Router DGN2200v3 Select Advanced > Wireless Repeating Function to display the following screen: • Enable Wireless Repeating Function. Select this check box if you want to use the wireless repeating function. • Disable Wireless Client Association. If your modem router is the repeater, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. If you are setting up a point-to-point bridge, select this check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave this check box cleared. • Wireless MAC of this router. This field displays the MAC address for your modem router for your reference. You will need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using. • Wireless Repeater. If your modem router is the repeater, select this check box. • Repeater IP Address. If your modem router is the repeater, enter the IP address of the other access point. • Base Station MAC Address. If your modem router is the repeater, enter the MAC address for the access point that is the base station. • Wireless Base Station. If your modem router is the base station, select this check box. • Disable Wireless Client Association. If your modem router is the base station, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. • Repeater MAC Address (1 through 4). If your modem router is the base station, it can act as the “parent” of up to 4 other access points. Enter the MAC addresses of the other access points in these fields. Advanced Settings 93 N300 Wireless ADSL2+ Modem Router DGN2200v3 Set Up a Point-to-Point Bridge In point-to-point bridge mode, the modem router communicates as an access point with another bridge-mode wireless station. As a bridge, wireless client associations are disabled. Only wired clients can be connected. Use wireless security to protect this communication. The following figure shows an example of point-to-point bridge mode. Both access points (APs) are in point-to-point bridge mode. AP 2 AP 1 (DGN2200 modem router) Internet 192.168.0.1 Switch or hub PCs LAN segment 2 LAN segment 1 PCs Figure 9. Point-to-point bridge example To set up a point-to-point bridge configuration: 1. Set up your modem router (AP 1) on LAN Segment 1 in point-to-point bridge mode. a. In the Wireless Repeating Function screen, select the Enable Wireless Repeating Function check box. b. Select either the Wireless Repeater or Wireless Base Station radio button. c. Select the corresponding Disable Wireless Client Association check box. d. Enter the MAC address for the other access point in the bridge. Depending on your selection in step a, use either the Base Station MAC Address field or the Repeater MAC Address 1 field. e. Click Apply. 2. Set up the other access point (AP 2) on LAN Segment 2 in point-to-point bridge mode. If your modem router is the repeater, then set up AP 2 as the base station; otherwise set up AP 2 as the repeater. 3. Set up both access points and verify that they use the same SSID, channel, authentication mode, if any, and WEP security settings if security is in use. 4. Disable the DHCP server on AP 2. AP 1 will then be the DHCP server. 5. Verify connectivity across LAN Segment 1 and LAN Segment 2. A computer on either LAN segment should be able to connect to the Internet or share files and printers of any other PCs or servers connected to LAN Segment 1 or LAN Segment 2. Advanced Settings 94 N300 Wireless ADSL2+ Modem Router DGN2200v3 Set Up a Multi-Point Bridge Multi-point bridge mode allows a router to bridge to multiple peer access points simultaneously. Wireless client associations are disabled. Only wired clients can be connected. Point-to-point bridge mode AP 3 DGN2200 modem router AP 1 Point-to-point bridge mode Internet 192.168.0.1 PCs AP 2 Hub or switch LAN segment 1 PCs LAN segment 3 Hub or switch LAN segment 2 PCs Figure 10. Multi-point bridge example Multi-point bridge mode configuration includes the following steps: • Set up the modem router for wireless repeating as the base station, and specify the MAC addresses of the access points that are repeaters. • Set up the other access points for wireless repeating as repeaters, and specify the MAC address of the modem router as the base station. • Use wireless security to protect this traffic. To set up the multi-point bridge configuration: In this example, the modem router is AP 1 on LAN Segment 1 because it is in a central location. 1. Set up your modem router to be the base station in the bridge. a. In the Wireless Repeating Function screen for your modem router, select the Enable Wireless Repeating Function check box. b. Select the Wireless Base Station radio button. c. Select the corresponding Disable Wireless Client Association check box. d. Enter the MAC address for the other access points in the bridge in the Repeater MAC Address 1 and Repeater MAC Address 2 fields. e. Click Apply. Advanced Settings 95 N300 Wireless ADSL2+ Modem Router DGN2200v3 2. Set up AP 2 and AP 3 to be wireless repeaters. a. In the Wireless Repeating Function screen for AP 2 and AP 3, select the Enable Wireless Repeating Function check box. b. Select the Wireless Repeater radio button. c. Select the corresponding Disable Wireless Client Association check box. d. Enter the MAC addresses for your modem router in the Base Station MAC Address field. e. Click Apply. 3. Disable the DHCP server on AP 2 and AP 3. AP 1 will then be the DHCP server. 4. Verify the following for all access points: • The modem router and other access points operate in the same LAN network address range as the LAN devices. • Only one access point, your modem router in Figure 10, Multi-point bridge example, is set up as the base station. The others are set up as repeaters. • All access points, including your modem router, are on the same LAN. That is, all the access point LAN IP addresses are in the same network. • If you are using DHCP, all access points should be set as DHCP clients. This setting is Obtain an IP address automatically (DHCP Client) in the Basic Settings screen. • All access points, including your modem router, use the same SSID, channel, authentication mode, if any, and WEP security settings if security is in use. 5. Verify connectivity across the LANs. A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to any of the three LAN segments. Note: Wireless stations configured as in Figure 9 on page 94 cannot connect to the modem router or access points. If you want wireless stations to access any LAN segment, use additional access points in any LAN segment. Repeater with Wireless Client Association In the repeater mode with wireless client association, your modem router sends all traffic to a base station access point. You can set up the modem router as either the base station (parent) or as the repeater (child) access point. Note that the following restrictions apply: • You do not have the option of disabling client associations with this modem router. • You cannot configure a sequence of parent-child APs. You are limited to only one parent access point, although if your modem router is the parent access point, it can connect with up to four child access points. Advanced Settings 96 N300 Wireless ADSL2+ Modem Router DGN2200v3 The following figure shows an example of a repeater mode configuration. Wireless PC associated with AP 1 Wireless PC associated with AP 2 DGN2200 AP 2 in repeater mode Internet Wireless PC associated with AP 3 192.168.0.1 PCs AP 1 (parent AP in repeater mode) AP 3 in repeater mode Figure 11. Repeater example To set up a repeater with wireless client association: In this example, the modem router is the base station, but you can set it up to be the repeater with another AP as the base station if you want. 1. Set up your modem router to be the base station. a. In the Wireless Repeating Function screen for your modem router, select the Enable Wireless Repeating Function check box. b. Select the Wireless Base Station radio button. c. Clear the corresponding Disable Wireless Client Association check box (make sure it is not selected). d. Enter the MAC addresses for AP 2 and AP 3 in the Repeater MAC Address 1 and Repeater MAC Address 2 field. e. Click Apply. 2. Set up AP 2 and AP 3 to be wireless repeaters. a. In the Wireless Repeating Function screen for AP 2 and AP 3, select the Enable Wireless Repeating Function check box. b. Select the Wireless Repeater radio button. c. Clear the corresponding Disable Wireless Client Association check box (make sure it is not selected). d. Enter the MAC addresses for your modem router in the Base Station MAC Address field. e. Click Apply. 3. Verify the following for all access points: • Each access point operates in the same LAN network address range as the LAN devices. Advanced Settings 97 N300 Wireless ADSL2+ Modem Router DGN2200v3 • The access points are on the same LAN. That is, the LAN IP addresses for the access points are in the same network. • If you are using DHCP, access point devices are set to Obtain an IP address automatically (DHCP Client) in the Basic Settings screen. • Access point devices use the same SSID, channel, authentication mode, and encryption. Verify connectivity across the LANs. A computer on any LAN segment should be able to connect to the Internet or share files and printers with any other PCs or servers connected to any of the three WLAN segments. Change the Device Mode The modem includes a built-in router. If you want to configure the modem as a “pure bridge” in Modem mode, first set up the Internet connection and then change the Device Mode setting to Modem mode. In Modem mode, the device acts as a “pure bridge” or DSL modem. When the device is in Modem mode, features that are not available are grayed out. To change the device mode: 1. Select Advanced > Device Mode. The following screen displays: By default, the modem is in Router mode. 2. Select the device mode that you want from the drop-down list. 3. Click Apply so that your changes take effect. Advanced Settings 98 8. Troubleshooting Diagnosing and Solving Problems This chapter provides information to help you diagnose and solve problems you might have with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: • Troubleshooting with the LEDs • Troubleshooting the Internet Connection • TCP/IP Network Not Responding • Cannot Log in • Changes Not Saved • Incorrect Date or Time 99 N300 Wireless ADSL2+ Modem Router DGN2200v3 Troubleshooting with the LEDs When you turn the power on, the power, LAN, and DSL LEDs should light as described here. If they do not, refer to the sections that follow for help. 1. When power is first applied, the Power LED lights. 2. After approximately 10 seconds, the LAN and DSL LEDs light as follows: a. The LAN port LEDs light for any local ports that are connected. b. The DSL link LED lights to indicate that there is a link to the connected device. c. If a LAN port is connected to a 100 Mbps device, verify that the LAN port’s LED is green. Note that if the LAN port is 10 Mbps, the LED is amber. Power LAN Ports (1–4) USB DSL Internet Wireless WPS Figure 12. Front panel LEDs Power LED Is Off If the Power and other LEDs are off when your modem router is turned on: • Check that the power cord is correctly connected to your modem router and the power supply adapter is correctly connected to a functioning power outlet. • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you could have a hardware problem and should contact NETGEAR Technical Support. Power LED Is Red When the modem router is turned on, it performs a power-on self-test. If the Power LED turns red after a few seconds or at any other time during normal operation, there is a fault within the modem router. Troubleshooting 100 N300 Wireless ADSL2+ Modem Router DGN2200v3 If the Power LED turns red to indicate a modem router fault, turn the power off and on to see if the modem router recovers. If the power LED is still red 1 minute after power-up: • Turn the power off and on one more time to see if the modem router recovers. • Clear the modem router’s configuration to factory defaults as explained in Factory Settings on page 109. This sets the modem router’s IP address to 192.168.0.1. If the error persists, you could have a hardware problem and should contact NETGEAR Technical Support. LAN LED Is Off If the appropriate LAN LED does not light when the Ethernet connection is made, check the following: • The Ethernet cable connections are secure at the modem router and at the hub or workstation. • The power is turned on to the connected hub or workstation. • You are using the correct cable. Cannot Log In to the Wireless-N Modem Router If you are unable to log in to the modem router from a computer on your local network, check the following: • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the modem router as described in the previous section. • Make sure that your computer’s IP address is on the same subnet as the modem router. If you are using the recommended addressing scheme, your computer’s address should be in the range of 192.168.0.2 to 192.168.0.254. • If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows and MacOS will generate and assign an IP address if the computer cannot reach a DHCP server. These auto-generated addresses are in the range of 169.254.x.x. If your IP address is in this range, check the connection from the computer to the modem router, and reboot your computer. • If your modem router’s IP address was changed and you do not know the current IP address, clear the modem router’s configuration to factory defaults. This sets the modem router’s IP address to 192.168.0.1. This procedure is explained in Factory Settings in Appendix A. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try quitting the browser and launching it again. • Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. Troubleshooting 101 N300 Wireless ADSL2+ Modem Router DGN2200v3 Troubleshooting the Internet Connection If your modem router is unable to access the Internet, you should check the ADSL connection, then the WAN TCP/IP connection. ADSL Link If your modem router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the Internet LED. ADSL Link LED Is Green If your ADSL link LED is green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct. ADSL Link LED Is Blinking Green If your ADSL link LED is blinking green, then your modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes. If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones. If disconnecting telephones does not result in a green ADSL link LED, there might be a problem with your wiring. If the telephone company has tested the ADSL signal at your network interface device (NID), then you might have poor-quality wiring in your house. ADSL Link LED Is Off If the ADSL link LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones. If disconnecting telephones does not result in a green ADSL link LED, check for the following: • Check that the telephone company has made the connection to your line and tested it. • Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The modem router uses pins 2 and 3. Troubleshooting 102 N300 Wireless ADSL2+ Modem Router DGN2200v3 Internet LED Is Red If the Internet LED is red, the device was unable to connect to the Internet. Verify the following: • Check that your login credentials are correct, or that the information you entered on the Basic Settings screen is correct. • Check with your ISP to verify that the multiplexing method, VPI, and VCI settings on the ADSL settings screen are correct. • Check if your ISP has a problem—it might not be that the modem router cannot connect to the Internet but, rather that your ISP that cannot provide an Internet connection. Obtaining an Internet IP Address If your modem router is unable to access the Internet, and your Internet LED is green, you should determine whether the modem router is able to obtain an Internet IP address from the ISP. Unless you have been assigned a static IP address, your modem router requests an IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: 1. Launch your browser, and select an external site such as www.netgear.com. 2. Access the main menu of the modem router’s configuration at http://192.168.0.1. 3. In the main menu, under Maintenance, select Router Status and check that an IP address is shown for the WAN port. If 0.0.0.0 is shown, your modem router has not obtained an IP address from your ISP. If your modem router is unable to obtain an IP address from the ISP, the problem might be one of the following: • If you have selected a login program, the service name, user name, or password might be incorrectly set. See the following section, Troubleshooting PPPoE or PPPoA . • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account to the modem router in the browser-based Setup Wizard. • Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for your computer’s MAC address. In this case, do one of the following: Inform your ISP that you have bought a new network device, and ask them to use the modem router’s MAC address. Configure your modem router to spoof your computer’s MAC address. This can be done in the Basic Settings screen. Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: 1. Access the main menu of the modem router at http://192.168.0.1. Troubleshooting 103 N300 Wireless ADSL2+ Modem Router DGN2200v3 2. Select Maintenance > Router Status. 3. Click the Connection Status button. 4. If all of the steps indicate OK, then your PPPoE or PPPoA connection is up and working. 5. If any of the steps indicates Failed, you can attempt to reconnect by clicking Connect. The modem router will continue to attempt to connect indefinitely. If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP. Note: Unless you connect manually, the modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network. Troubleshooting Internet Browsing If your modem router can obtain an IP address, but your computer is unable to load any Web pages from the Internet: • Your computer might not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address when you set up the modem router, reboot your computer, and verify the DNS address. Alternatively, you can configure your computer manually with DNS addresses, as explained in your operating system documentation. • Your computer might not have the modem router configured as its TCP/IP modem router. If your computer obtains its information from the modem router by DHCP, reboot the computer, and verify the modem router address. TCP/IP Network Not Responding Most TCP/IP terminal devices and routers have a ping utility for sending an echo request packet to the designated device. The device responds with an echo reply to tell whether a TCP/IP network is responding to requests. Test the LAN Path to Your Modem Router You can ping the modem router from your computer to verify that the LAN path to your modem router is set up correctly. Troubleshooting 104 N300 Wireless ADSL2+ Modem Router DGN2200v3 To ping the modem router from a PC running Windows 95 or later: 1. From the Windows task bar, click the Start button, and select Run. 2. In the field provided, type ping followed by the IP address of the modem router, as in this example: ping 192.168.0.1 3. Click OK. You should see a message like this one: Pingingwith 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • • Wrong physical connections Make sure that the LAN port LED is on. If the LED is off, follow the instructions in LAN LED Is Off on page 101. Check that the corresponding link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and modem router. Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. Verify that the IP address for your modem router and your workstation are correct and that the addresses are on the same subnet. Test the Path from Your Computer to a Remote Device After you verify that the LAN path works correctly, test the path from your PC to a remote device. In the Windows Run screen, type: ping -n 10 IP address where IP address is the IP address of a remote device such as your ISP’s DNS server. If the path is functioning correctly, replies as described in Test the LAN Path to Your Modem Router on page 104 display. If you do not receive replies: • Check that your PC has the IP address of your modem router listed as the default modem router. If the IP configuration of your PC is assigned by DHCP, this information is not visible in your PC’s Network Control Panel. Verify that the IP address of the modem router is listed as the default router. Troubleshooting 105 N300 Wireless ADSL2+ Modem Router DGN2200v3 • Check that the network address of your PC (the portion of the IP address specified by the netmask) is different from the network address of the remote device. • Check that your cable or DSL modem is connected and functioning. • If your ISP assigned a host name to your PC, enter that host name as the account name in the Basic Settings screen. • Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many broadband ISPs restrict access by allowing traffic only from the MAC address of your modem, but some additionally restrict access to the MAC address of a single PC connected to that modem. In this case, configure your modem router to clone or spoof the MAC address from the authorized PC. Cannot Log in If you cannot log in to the modem router from a computer on your local network, check the following: • The modem router is plugged in and it is on. • You are using the correct login information. The login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information. • If you cannot connect wirelessly, try an Ethernet connection and view the modem router wireless settings and set up your wireless computer with corresponding wireless settings. • If you are using an Ethernet-connected computer, check the Ethernet connection between the computer and the modem router. The LAN LED for the port you are using on the modem router should light up to show your connection. • Your computer’s IP address is on the same subnet as the modem router. If you are using the recommended addressing scheme, your computer’s address should be in the range 192.168.0.2 to 192.168.0.254. • If the computer IP address is 169.254.x.x, recent versions of Windows and Mac OS generate and assign an IP address when the computer cannot reach a DHCP server. The auto-generated addresses are in the range 169.254.x.x. If your IP address is in this range, check the connection from the computer to the modem router and reboot your computer. • If your modem router’s IP address was changed and you do not know the current IP address, clear the modem router’s configuration to factory defaults as explained in Factory Settings on page 109. This sets the modem router’s IP address to 192.168.0.1. • Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. • Try closing the browser and relaunching it. Changes Not Saved If the modem router does not save the changes you make in the modem router interface, check the following: Troubleshooting 106 N300 Wireless ADSL2+ Modem Router DGN2200v3 • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the Web browser. The changes might have occurred, but the old settings might be in the Web browser’s cache. Incorrect Date or Time Select Security > Schedule to display the current date and time. The modem router uses the Network Time Protocol (NTP) to obtain the current time from one of several network time servers on the Internet. Each entry in the log is stamped with the date and time of day. Problems with the date and time function can include the following: • Date shown is January 1, 2000. This means the modem router has not yet successfully reached a network time server. Check that your Internet access is configured correctly. If you have just finished setting up the modem router, wait at least 5 minutes, and check the date and time again. • Time is off by one hour. The modem router does not automatically sense daylight savings time. In the Schedule screen, select the Adjust for daylight savings time check box. Troubleshooting 107 A. Supplemental Information This appendix includes the factory default settings and technical specifications for the N300 Wireless ADSL2+ Modem Router DGN2200v3, and instructions for wall-mounting the unit. This appendix contains the following sections: • Factory Settings • Specifications 108 N300 Wireless ADSL2+ Modem Router DGN2200v3 Factory Settings You can return the modem router to its factory settings. On the bottom of the modem router, use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings button for at least 7 seconds. The modem router resets, and returns to the factory settings. Your device will return to the factory configuration settings shown in the following table. Table 3. Factory Default Settings Feature Router Login Internet connection Local network (LAN) Default Behavior User login URL www.routerlogin.com or /www.routerlogin.net User name (case-sensitive) admin Login password (case-sensitive) password WAN MAC address Use default address WAN MTU size 1492 Port speed Autosensing LAN IP 192.168.0.1 Subnet mask 255.255.255.0 RIP direction None RIP version Disabled RIP authentication None DHCP server Enabled Local network DHCP starting IP address (LAN) continued DHCP ending IP address Firewall 192.168.0.2 192.168.0.254 DMZ Enabled or disabled Time zone GMT for WW except NA and GR, GMT+1 for GR, GMT-8 for NA Time zone adjusted for daylight savings time Disabled SNMP Disabled Inbound (communications coming in from the Internet) Disabled (except traffic on port 80, the HTTP port) Outbound (communications going out to the Internet) Enabled (all) Source MAC filtering Disabled Supplemental Information 109 N300 Wireless ADSL2+ Modem Router DGN2200v3 Table 3. Factory Default Settings (continued) Feature Wireless Default Behavior Wireless communication Enabled SSID name Can be found on the label on the bottom of the unit. Security Can be found on the label on the bottom of the unit. Broadcast SSID Enabled Country/region United States (in North America; otherwise, varies by region) RF channel Auto Operating mode Up to 145 Mbps Data rate Best Output power Full Access point Enabled Authentication type Pre-Shared Key Wireless card access list All wireless stations allowed Supplemental Information 110 N300 Wireless ADSL2+ Modem Router DGN2200v3 Specifications Specification Description Network protocol and standards compatibility TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter North America: 120V, 60 Hz, input UK, Australia: 240V, 50 Hz, input Europe: 230V, 50 Hz, input All regions (output): 12V @ 1.5A output Physical Dimensions: 6.80 in. x 5.03 in. x 1.28 in. (173 mm x 128 mm x 33 mm) Weight: 0.65 lbs. without the stand (0.29 kg) Environmental Operating temperature: 0° to 40° C (32º to 104º F) Operating humidity: 10% to 90% relative humidity, noncondensing Storage temperature: -20° to 70° C (–4º to 158º F) Storage humidity: 5 to 95% relative humidity, noncondensing Regulatory compliance FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B Network protocol and standards compatibility TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter North America: 120V, 60 Hz, input Regulatory compliance FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B Interface specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A hardware or Annex B hardware ITU G.992.5 (ADSL2+) Supplemental Information 111 B. Notification of Compliance NETGEAR Wireless Routers, Gateways, APs Regulatory Compliance Information Note: This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result in unlawful operation and adverse action against the end-user by the applicable National regulatory authority. Note: This product's firmware limits operation to only the channels allowed in a particular Region or Country. Therefore, all options described in this user's guide may not be available in your version of the product. Europe – EU Declaration of Conformity Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4Ghz), EN301 489-17 EN60950-1 For complete DoC, visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621 EDOC in Languages of the European Community Language Statement Cesky [Czech] NETGEAR Inc. tímto prohlašuje, že tento Radiolan je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish] Undertegnede NETGEAR Inc. erklærer herved, at følgende udstyr Radiolan overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt NETGEAR Inc., dass sich das Gerät Radiolan in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. 112 N300 Wireless ADSL2+ Modem Router DGN2200v3 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente NETGEAR Inc. déclare que l'appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian] Con la presente NETGEAR Inc. dichiara che questo Radiolan è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski [Latvian] Ar šo NETGEAR Inc. deklarē, ka Radiolan atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem noteikumiem. Lietuvių [Lithuanian] Šiuo NETGEAR Inc. deklaruoja, kad šis Radiolan atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym NETGEAR Inc. oświadcza, że Radiolan jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] NETGEAR Inc. declara que este Radiolan está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian] NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak] NETGEAR Inc. týmto vyhlasuje, že Radiolan spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Suomi [Finnish] NETGEAR Inc. vakuuttaa täten että Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Svenska [Swedish] Härmed intygar NETGEAR Inc. att denna Radiolan står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Notification of Compliance 113 N300 Wireless ADSL2+ Modem Router DGN2200v3 Íslenska [Icelandic] Hér með lýsir NETGEAR Inc. yfir því að Radiolan er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Norsk [Norwegian] NETGEAR Inc. erklærer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services. This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 - 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France. FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only. Any product changes or modifications will invalidate all applicable regulatory certifications and approvals. FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless ADSL2+ Modem Router DGN2200v3 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. FCC Radio Frequency Interference Warnings & Instructions This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following methods: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. FCC Caution • Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notification of Compliance 114 N300 Wireless ADSL2+ Modem Router DGN2200v3 • For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not possible. • This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter. Industry Canada This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. IMPORTANT NOTE: Radiation Exposure Statement: RF exposure warning: The equipment complies with RF exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Caution: Ce dispositif est conforme à la norme CNR-210 d'Industrie Canada applicable aux appareils radio exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. NOTE IMPORTANTE: Déclaration d'exposition aux radiations: Déclarations d'exposition aux RF liéesAvertissement d'exposition RF: L'équipement est conforme aux limites contrôlé. Cetaux équipement doitpour êtreun installé et utilisé avec minimum de 20 cm distance la source dene doit d'exposition RF établies environnement non un contrôlé. L'antenne (s) de utilisée pourentre ce transmetteur rayonnement et votre pas être co-localisés oucorps. fonctionnant en conjonction avec une autre antenne ou transmetteur. GPL License Agreement GPL may be included in this product; to view the GPL license agreement go to ftp://downloads.netgear.com/files/GPLnotice.pdf. For GNU General Public License (GPL) related information, please visit http://support.netgear.com/app/answers/detail/a_id/2649. Notification of Compliance 115 N300 Wireless ADSL2+ Modem Router DGN2200v3 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance Recommended Minimum Distance (in feet and meters) Microwave ovens 30 feet / 9 meters Baby Monitor - Analog 20 feet / 6 meters Baby Monitor - Digital 40 feet / 12 meters Cordless phone - Analog 20 feet / 6 meters Cordless phone - Digital 30 feet / 9 meters Bluetooth devices 20 feet / 6 meters ZigBee 20 feet / 6 meters Notification of Compliance 116 N300 Wireless ADSL2+ Modem Router DGN2200v3 Notification of Compliance 117 Index connection, Internet 19 content filtering 39 country setting 22 custom service (port forwarding) 47 access lists 85 adapter, wireless 29 adding custom service 47 addresses, DNS 25 ADSL see also DSL settings ADSL microfilter filter, described 12 ADSL settings 26 ADSL statistics, viewing 62 Advanced Wireless Settings screen 84 alerts, emailing 54 Application Level Gateway (ALG), disabling 78 approved USB devices 74 attached devices, viewing 63 automatic firmware checking 57 automatic Internet connection 23 date and time 107 daylight savings time 52, 107 default demilitarized zone (DMZ) server 79 default factory settings 109 denial of service (DoS) port scans 78 protection 39 devices, adding 31 diagnostic utilities 64 disabling firewalls 25 SIP ALG 78 SSID broadcast 31 disconnecting USB drive 73 Domain Name Server (DNS) addresses 25, 80 Domain Name Server (DNS), secondary 25 DSL port settings 61 DSL settings 26 Dynamic DNS 80 Dynamic Host Configuration Protocol (DHCP) server 82 back panel 9 backing up configuration 59 Basic Settings screen described 24 manual setup 23 blocking content and services 39, 42 blocking keywords, examples 42 box contents 8 bridged networks 92 email notices 54 erasing configuration file 60 changes not saved, router 106 compliance 112 configuration file, managing 59 configuration, wireless network 33 configuring port triggering 49 connecting USB drive 74 connecting wirelessly 12 factory settings list of 109 resetting 8 file and printer sharing 75 file sharing 67 filtering content 39 firewalls 118 N300 Wireless ADSL2+ Modem Router DGN2200v3 IM ports 44 rules 43 firmware, upgrading 57, 88 at log in 21 automatic check 57 manually 58 front panel 9 LEDs described 9 LAN ports 61 LAN setup 81 language setting 22 large files, sharing 68 LEDs troubleshooting 100 verifying cabling 16 logging in cannot 106 changing password 27 ISP 18 router 20 time-out 27 types 28 upgrade firmware 21 logs 40, 41 logs, emailing 54 gateway IP address 25 genie, NETGEAR 19 guest networks 37 host name 24 host, trusted 42 MAC address, product label 8 MAC address, spoofing 103 MAC addresses described 31 filtering by 86 rejected 106 restricting access by 36, 85 maintenance settings 56 manual logout 28 manual setup 23 Maximum Transmit Unit (MTU) 78 menus, described 21 metric, number of routers 90 modem settings status 61 multi-point bridge mode 95 installing manual setup 23 NETGEAR genie 19 Setup Wizard 22 Instant Messaging (IM) ports 44 Internet connection troubleshooting 102, 103, 104 Internet port 19, 23 Internet port, no connection 27 Internet Relay Chat (IRC) 44 Internet Service Provider (ISP), see ISP Internet traffic statistics 92 IP address 74, 75 DHCP 18 LAN service 81 reserved 82 IP setup, LAN 81 ISP account information 18 Basic Settings screen 24 DSL settings 26 DSL synchronization 10 ISP login 18 NETGEAR genie 19 Network Address Translation (NAT) 25 network folder creating 72 editing 70 Network Time Protocol (NTP) 52, 107 networks controlling access 43 guest 37 troubleshooting 104 no Internet connection 27 keywords, blocking traffic using 42 label, product 8 119 N300 Wireless ADSL2+ Modem Router DGN2200v3 On/Off LED 10 one-line ADSL microfilter 13 online help, router 21 secondary DNS 25 security 31 security features 30 security options 31 security options, described 31 security PIN 8, 33 security settings 39 sending logs by email 54 serial number, product label 8 Session Initiation Protocol (SIP), disabling 78 setting time zone 52 settings (Genie), viewing 19 Setup Wizard 22, 23 sharing files 67 Simple Mail Transfer Protocol (SMTP) 54 sites, blocking 42 SSID described 35 disable 31 SSID, product label 8 static routes 88, 89 statistics, viewing 62 status Internet connection 63 router 60 storage drive. See USB storage syslog 40 passphrase, product label 8 passphrases 36, 37 passwords, see passphrases photos, sharing 67 plug and play, universal (UPnP) 90 point-to-point bridge mode 94 Point-to-Point Tunneling Protocol (PPTP) 23 port forwarding 45, 46 example 45 port scanning, disabling 78 port triggering 44, 46, 49 configuring 49 ports Instant Messaging 44 listed, back panel 9 positioning the router 12 PPPoA or PPPoE, troubleshooting 103 preset security 30, 36 primary DNS addresses 25 printing files and photos 67 Quality of Service (QoS) 83 TCP/IP network troubleshooting 104 no Internet connection 27 technical specifications 111 technical support 2 time of day 107 time zone, setting 52 time-out port triggering 50 time-stamping 52 trademarks 2 traffic metering 91, 92 troubleshooting 99 cannot log in 106 date or time incorrect 107 Internet browsing 104 Internet connection 102, 103 LEDs 100, 101, 103 log in access 101 network 104 PPPoA or PPPoE 103 range of wireless connections 12 ReadySHARE access 66 remote management 74, 87 removing USB drive 73 repeater mode with wireless client association 96 replace existing router 18 reserved IP address 82 restore configuration file 60 factory settings button 109 restricting wireless access by MAC addresses 36 router interface, described 21 router, status 60 Router_Setup.html 19 Routing Information Protocol (RIP} 81 120 N300 Wireless ADSL2+ Modem Router DGN2200v3 router changes not saved 106 router not on 100 trusted host 42 Trusted IP Address field 42 trusted wireless stations 86 turn off wireless connectivity 30 two-line ADSL microfilter 13 wireless network configuration 33 wireless network name 8 wireless network name (SSID) broadcast 37 wireless network settings 35 wireless port settings 61 wireless region 35 wireless security 30 wireless security options 31 wireless settings SSID broadcast 37 Wireless Settings screen 33 wireless settings, SSID broadcast 35 Wireless Stations Access List 85 WPS button 32 wrong date or time 107 Universal Plug and Play (UPnP) 90 unmounting USB drive 73 upgrading firmware 57, 88 USB file sharing 67 ReadySHARE access 66 USB devices 66, 73 USB devices, approved 74 USB storage 65 basic settings 68 connecting 74, 75 creating a network folder 72 editing a network folder 70 virtual channel identifier (VCI) 18, 26 virtual path identifier (VPI) 18, 26 WAN 78 WAN port default 19 scanning 78 Wi-Fi Protected Setup (WPS) 32, 33 adding devices 32 keep existing settings 85 settings 84 Wired Equivalent Privacy (WEP) encryption 36 passphrase 36 wireless adapter 29 wireless advanced settings 84 wireless bridging and repeating 92 wireless channel 35 wireless connections 12 wireless connectivity 30 wireless distribution system (WDS) 92, 94, 95, 96 wireless guest network 37 wireless isolation 35 Wireless LAN (WLAN) 62 wireless mode 35 121
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