Nokia Bell G240WE GPON ONU User Manual Nokia WiFi Gateway 3 Product Guide

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Document Title	Nokia WiFi Gateway 3 Product Guide
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Nokia WiFi Gateway 3 Product Guide
Nokia WiFi Gateway 3
G-240W-E WiFi Gateway
Nokia WiFi Gateway 3 Product Guide
3FE-47464-AAAA-TCZZA
Issue: 01
Nokia — Proprietary and confidential
Use pursuant to applicable agreements
Nokia WiFi Gateway 3 Product Guide
Nokia is a registered trademark of Nokia Corporation. Other products and company
names mentioned herein may be trademarks or tradenames of their respective
owners.
The information presented is subject to change without notice. No responsibility is
assumed for inaccuracies contained herein.
© 2018 Nokia.
Contains proprietary/trade secret information which is the property of Nokia and must
not be made available to, or copied or used by anyone outside Nokia without its
written authorization. Not to be used or disclosed except in accordance with
applicable agreements.
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Nokia WiFi Gateway 3 Product Guide
Preface
1 Preface
This preface provides general information about the documentation set for Gateway
3 equipment.
1.1
Scope
This documentation set provides information about safety, features and functionality,
ordering, hardware installation and maintenance, and software installation
procedures for the current release.
1.2
Audience
This documentation set is intended for planners, administrators, operators, and
maintenance personnel involved in installing, upgrading, or maintaining The devices.
1.3
Required knowledge
The reader must be familiar with general telecommunications principles.
1.4
Acronyms and initialisms
The expansions and optional descriptions of most acronyms and initialisms appear
in the glossary (3FE-47157-AAAA-TCZZA).
1.5
Assistance and ordering phone numbers
Nokia provides global technical support through regional call centers. Phone
numbers for the regional call centers are available at the following URL:
http://support.alcatel-lucent.com. If this link does not work, copy and paste it directly
into your web browser.
For ordering information, contact your Nokia sales representative.
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Nokia WiFi Gateway 3 Product Guide
1.6
Nokia quality processes
Nokia’s quality practices are in compliance with TL 9000 requirements. These
requirements are documented in the Fixed Networks Quality Manual
3FQ-30146-6000-QRZZA. The quality practices adequately ensure that technical
requirements and customer end-point requirements are met. The customer or its
representatives may be allowed to perform on-site quality surveillance audits, as
agreed upon during contract negotiations
1.7
Safety information
For safety information, see the appropriate safety guidelines chapter.
1.8
Documents
Documents are available using ALED or OLCS.
Procedure 1
To download a ZIP file package of the customer documentation
Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
From the Technical Content for drop-down menu, choose the product.
Click on Downloads: Electronic Delivery.
Choose Documentation from the drop-down menu and click Next.
Select the image from the drop-down menu and click Next.
Follow the on-screen directions to download the file.
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Nokia WiFi Gateway 3 Product Guide
Procedure 2
Preface
To access individual documents
Individual PDFs of customer documents are also accessible through the Nokia Customer Support
website.
1.9
Navigate to http://support.alcatel-lucent.com and enter your user name and password. If you
are a new user and require access to this service, please contact your Nokia sales
representative.
From the Technical Content for drop-down menu, choose the product.
Click on Manuals and Guides to display a list of customer documents by title and part
number. You can filter this list using the Release drop-down menu.
Click on the PDF to open or save the file.
Special information
The following are examples of how special information is presented in this document.
Danger — Danger indicates that the described activity or
situation may result in serious personal injury or death; for
example, high voltage or electric shock hazards.
Warning — Warning indicates that the described activity or
situation may, or will, cause equipment damage or serious
performance problems.
Caution — Caution indicates that the described activity or
situation may, or will, cause service interruption.
Note — A note provides information that is, or may be, of
special interest.
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1.9.1
Procedures with options or substeps
When there are options in a procedure, they are identified by letters. When there are
required substeps in a procedure, they are identified by roman numerals.
Procedure 3
Example of options in a procedure
At step 1, you can choose option a or b. At step 2, you must do what the step indicates.
Procedure 4
This step offers two options. You must choose one of the following:
This is one option.
This is another option.
You must perform this step.
Example of required substeps in a procedure
At step 1, you must perform a series of substeps within a step. At step 2, you must do what the
step indicates.
This step has a series of substeps that you must perform to complete the step. You must
perform the following substeps:
This is the first substep.
ii
This is the second substep.
iii
This is the third substep.
You must perform this step.
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1.10
Preface
Multiple PDF document search
You can use Adobe Reader Release 6.0 and later to search multiple PDF files for a
common term. Adobe Reader displays the results in a single display panel. The
results are grouped by PDF file, and you can expand the entry for each file.
Note — The PDF files in which you search must be in the same
folder.
Procedure 5
To search multiple PDF files for a common term
Open Adobe Acrobat Reader.
Choose Edit→Search from the Acrobat Reader main menu. The Search PDF panel appears.
Enter the search criteria.
Click on the All PDF Documents In radio button.
Select the folder in which to search using the drop-down menu.
Click on the Search button.
Acrobat Reader displays the search results. You can expand the entries for each document
by clicking on the + symbol.
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Nokia WiFi Gateway 3 Product Guide
Table of contents
Issue: 01
Preface.............................................................................................3
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
1.9.1
1.10
Scope ..........................................................................................................3
Audience......................................................................................................3
Required knowledge....................................................................................3
Acronyms and initialisms .............................................................................3
Assistance and ordering phone numbers ....................................................3
Nokia quality processes...............................................................................4
Safety information........................................................................................4
Documents ..................................................................................................4
Special information ......................................................................................5
Procedures with options or substeps...........................................................6
Multiple PDF document search ...................................................................7
ANSI CPE safety guidelines.........................................................17
2.1
2.1.1
2.1.2
2.2
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.3
2.3.1
2.3.2
Safety instructions .....................................................................................17
Safety instruction boxes in customer documentation ................................17
Safety-related labels..................................................................................18
Safety standards compliance ....................................................................19
EMC, EMI, and ESD standards compliance..............................................19
Energy-related products standby and off modes compliance....................20
FCC statement ..........................................................................................20
FCC Radiation Exposure Statement .........................................................21
Resistibility requirements compliance .......................................................21
Electrical safety guidelines ........................................................................21
Power supplies ..........................................................................................22
Cabling ......................................................................................................22
ETSI CPE safety guidelines .........................................................23
3.1
3.1.1
3.1.2
3.2
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
3.3
3.3.1
3.3.2
Safety instructions .....................................................................................23
Safety instruction boxes ............................................................................23
Safety-related labels..................................................................................24
Safety standards compliance ....................................................................24
EMC, EMI, and ESD compliance...............................................................25
Equipment safety standard compliance.....................................................25
Environmental standard compliance .........................................................26
Resistibility requirements compliance .......................................................26
Acoustic noise emission standard compliance ..........................................27
Electrical safety guidelines ........................................................................27
Power supplies ..........................................................................................27
Cabling ......................................................................................................27
ETSI environmental and CRoHS guidelines...............................29
4.1
4.1.1
4.1.2
4.1.2.1
Environmental labels .................................................................................29
Overview....................................................................................................29
Environmental related labels .....................................................................29
Products below Maximum Concentration Value (MCV) label....................29
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4.1.2.2
10
4.2
4.3
4.3.1
4.3.2
4.3.3
4.3.4
Products containing hazardous substances above Maximum
Concentration Value (MCV) label ..............................................................30
Hazardous Substances Table (HST).........................................................31
Other environmental requirements ............................................................32
CPE environmental requirements..............................................................32
Transportation ...........................................................................................32
EU RoHS ...................................................................................................32
End-of-life collection and treatment ...........................................................33
Gateway 3 (G-240W-E) unit data sheet .......................................35
5.1
5.2
5.2.1
5.2.2
5.2.3
5.3
5.4
5.4.1
5.5
5.6
5.7
5.8
5.9
5.9.1
5.9.1.1
5.9.1.2
5.9.2
Gateway 3 (G-240W-E) part numbers and identification...........................35
Gateway 3 (G-240W-E) general description..............................................36
TR-069 object support for WiFi parameters ..............................................39
Independent TR69 session with SaaS ......................................................39
TR69 authentication using TLS and CA certificates ..................................39
Gateway 3 (G-240W-E) software and installation feature support ............40
Gateway 3 (G-240W-E) interfaces and interface capacity ........................40
Gateway 3 (G-240W-E) connections and components .............................40
Gateway 3 (G-240W-E) LEDs ...................................................................42
Gateway 3 (G-240W-E) detailed specifications.........................................42
Gateway 3 (G-240W-E) functional blocks .................................................43
Gateway 3 (G-240W-E) responsible party.................................................44
Gateway 3 (G-240W-E) special considerations.........................................44
WiFi service ...............................................................................................45
WiFi standards and certifications...............................................................45
WiFi GUI features ......................................................................................45
Gateway 3 (G-240W-E) considerations and limitations.............................45
Install a Gateway 3 (G-240W-E) ...................................................47
6.1
6.2
6.3
6.4
6.5
6.6
Purpose .....................................................................................................47
General......................................................................................................47
Prerequisites..............................................................................................47
Recommended tools..................................................................................47
Safety information......................................................................................48
Procedure ..................................................................................................49
Replace a Gateway 3 (G-240W-E)................................................53
7.1
7.2
7.3
7.4
7.5
7.6
Purpose .....................................................................................................53
General......................................................................................................53
Prerequisites..............................................................................................53
Recommended tools..................................................................................53
Safety information......................................................................................54
Procedure ..................................................................................................55
Configure a Gateway 3 (G-240W-E) ............................................59
8.1
8.1.1
8.1.2
8.1.3
8.1.4
8.1.5
GUI configuration.......................................................................................59
Login..........................................................................................................59
Device and connection status....................................................................60
Network configuration................................................................................71
Security configuration ................................................................................91
Application configuration .........................................................................102
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8.1.6
8.1.7
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Maintenance ............................................................................................108
RG troubleshooting counters...................................................................117
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Nokia WiFi Gateway 3 Product Guide
List of figures
Issue: 01
ANSI CPE safety guidelines.........................................................17
Figure 1
Sample safety label ...................................................................................19
ETSI CPE safety guidelines .........................................................23
Figure 2
Sample safety label ...................................................................................26
ETSI environmental and CRoHS guidelines...............................29
Figure 3
Figure 4
Figure 5
Products below MCV value label...............................................................30
Products above MCV value label ..............................................................31
Recycling/take back/disposal of product symbol .......................................33
Gateway 3 (G-240W-E) unit data sheet .......................................35
Figure 6
Figure 7
Figure 8
Gateway 3 (G-240W-E) .............................................................................37
Gateway 3 (G-240W-E) physical connections...........................................41
Single-residence WiFi CPE with Gigabit Ethernet.....................................44
Install a Gateway 3 (G-240W-E) ...................................................47
Figure 9
Figure 10
Gateway 3 (G-240W-E) cylinder removal..................................................50
Gateway 3 (G-240W-E) connections.........................................................51
Replace a Gateway 3 (G-240W-E)................................................53
Figure 11
Figure 12
Gateway 3 (G-240W-E) connections.........................................................55
Gateway 3 (G-240W-E) cylinder removal..................................................56
Configure a Gateway 3 (G-240W-E) ............................................59
Figure 13
Figure 14
Figure 15
Figure 16
Figure 17
Figure 18
Figure 19
Figure 20
Figure 21
Figure 22
Figure 23
Figure 24
Figure 25
Figure 26
Figure 27
Figure 28
Figure 29
Figure 30
Figure 31
Figure 32
Figure 33
Figure 34
Figure 35
Web login window......................................................................................60
Device Information window........................................................................61
LAN status window ....................................................................................63
WAN Status window ..................................................................................65
WAN Status IPv6 window..........................................................................67
Home Networking information window ......................................................69
LAN ports statistics window.......................................................................71
LAN settings window .................................................................................72
LAN IPv6 network window.........................................................................74
WAN window .............................................................................................76
WAN DHCP window ..................................................................................78
Wireless 2.4GHz network window .............................................................79
Wireless 5GHz network window ................................................................81
Wireless Schedule window........................................................................83
IP Routing window.....................................................................................84
DNS network window ................................................................................86
TR-069 network window ............................................................................87
QoS Config window (L2)............................................................................89
QoS Config window (L3) ...........................................................................90
Firewall window .........................................................................................92
MAC filter window......................................................................................94
IP filter window ..........................................................................................96
URL Filter window .....................................................................................97
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Nokia WiFi Gateway 3 Product Guide
Figure 36
Figure 37
Figure 38
Figure 39
Figure 40
Figure 41
Figure 42
Figure 43
Figure 44
Figure 45
Figure 46
Figure 47
Figure 48
Figure 49
Figure 50
Figure 51
Figure 52
14
Parental Control window............................................................................98
DMZ and ALG window.............................................................................100
Access Control window ...........................................................................101
Port forwarding window ...........................................................................103
Port Triggering window............................................................................104
DDNS window .........................................................................................106
NTP window ............................................................................................107
UPnP and DLNA window.........................................................................108
Password window....................................................................................109
Device Management window...................................................................110
Backup and Restore window ...................................................................111
Firmware Upgrade window......................................................................112
Reboot Device window ............................................................................113
Factory Default window ...........................................................................114
Diagnostics window .................................................................................115
Log window..............................................................................................116
RG Troubleshooting Counters window....................................................118
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List of tables
Issue: 01
ANSI CPE safety guidelines.........................................................17
Table 1
Safety labels ..............................................................................................18
ETSI CPE safety guidelines .........................................................23
Table 2
Table 3
Safety labels ..............................................................................................24
Safety labels ..............................................................................................25
Gateway 3 (G-240W-E) unit data sheet .......................................35
Table 4
Table 5
Table 6
Table 7
Table 8
Table 9
Table 10
Table 11
Table 12
Table 13
Table 14
Identification of Gateway 3 (G-240W-E)....................................................35
Gateway 3 (G-240W-E) power supply ordering information......................36
Gateway 3 (G-240W-E) function details ....................................................38
Gateway 3 (G-240W-E) interface connection capacity..............................40
Gateway 3 (G-240W-E) physical connection.............................................41
Gateway 3 (G-240W-E) LED indications ...................................................42
Gateway 3 (G-240W-E) physical specifications ........................................42
Gateway 3 (G-240W-E) power consumption specifications ......................43
Gateway 3 (G-240W-E) environmental specifications...............................43
Responsible party contact information ......................................................44
Gateway 3 (G-240W-E) considerations and limitations.............................45
Configure a Gateway 3 (G-240W-E) ............................................59
Table 15
Table 16
Table 17
Table 18
Table 19
Table 20
Table 21
Table 22
Table 23
Table 24
Table 25
Table 26
Table 27
Table 28
Table 29
Table 30
Table 31
Table 32
Table 33
Table 34
Table 35
Table 36
Table 37
Table 38
Table 39
Table 40
Device Information parameters .................................................................61
LAN status parameters..............................................................................64
WAN Status parameters............................................................................65
WAN status IPv6 parameters ....................................................................67
Home Networking parameters...................................................................69
LAN parameters ........................................................................................72
LAN IPv6 network parameters...................................................................74
WAN parameters .......................................................................................76
WAN DHCP parameters............................................................................78
Wireless 2.4GHz network parameters.......................................................80
Wireless 5GHz network parameters..........................................................82
IP Routing parameters...............................................................................85
DNS network parameters ..........................................................................86
TR-069 network parameters......................................................................87
QoS Config parameters.............................................................................90
Firewall parameters ...................................................................................92
MAC filter parameters................................................................................94
IP filter parameters ....................................................................................96
URL Filter parameters ...............................................................................97
Parental control parameters ......................................................................98
DMZ and ALG parameters ......................................................................100
Access control parameters ......................................................................102
Port forwarding parameters .....................................................................103
Port triggering parameters.......................................................................104
DDNS parameters ...................................................................................106
Password parameters..............................................................................110
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Table 41
Table 42
16
Device Management parameters ............................................................111
RG Troubleshooting Counters parameters..............................................118
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ANSI CPE safety guidelines
2 ANSI CPE safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of devices in the North American or ANSI market.
2.1
Safety instructions
This section describes the safety instructions that are provided in the CPE customer
documentation and on the equipment.
2.1.1
Safety instruction boxes in customer
documentation
The safety instruction boxes are provided in the CPE customer documentation.
Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possible equipment-damaging situation or provides essential information to avoid the
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
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The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with devices.
It does not provide safety-related instructions.
2.1.2
Safety-related labels
The customer premises equipment is labeled with specific safety compliance
information and instructions that are related to a variant of the CPE. Observe the
instructions on the safety labels.
Table 1 provides examples of the text in the various CPE safety labels.
Table 1
Safety labels
Label text
Description
ETL compliance
Communication service equipment US listed.
ESD warning
Caution: This assembly contains electrostatic sensitive device.
FCC standards compliance
Tested to comply with FCC standards for home or office use.
CE marking
There are various CE symbols for CE compliance.
Figure 1 shows a sample safety label located on the bottom of the Gateway 3
(G-240W-E).
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Figure 1
2.2
ANSI CPE safety guidelines
Sample safety label
Safety standards compliance
This section describes the CPE compliance with North American safety standards.
Warning — Changes or modifications to this unit not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2.2.1
EMC, EMI, and ESD standards compliance
The customer premises equipment complies with the following requirements:
• Federal Communications Commission (FCC) CFR 47, Part 15, Subpart B, Class
A requirements for equipment
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
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However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is needed.
• Consult the dealer or an experienced radio/TV technician for help.
2.2.2
Energy-related products standby and off modes
compliance
Hereby, Nokia declares that the Gateway 3 (G-240W-E) devices are in compliance
with the essential requirements and other relevant provisions of Directive
2009/125/EC together with Commission Regulation (EC) No 1275/2008 and
Commission Regulation (EC) No 801/2013.
The Gateway 3 (G-240W-E) devices qualify as high network availability (HiNA)
equipment. Since the main purpose of Gateway 3 (G-240W-E) devices is to provide
network functionality with HiNA 7 days/24 hours, the modes Off/Standby, Power
Management, and Networked Standby are inappropriate.
For information about the type and number of network ports, see “Gateway 3
(G-240W-E) interfaces and interface capacity” in chapter 5.
For information about power consumption, see “Gateway 3 (G-240W-E) detailed
specifications” in chapter 5.
2.2.3
FCC statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
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ANSI CPE safety guidelines
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
2.2.4
FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an uncontrolled
environment and it also complies with Part 15 of the FCC RF Rules. This equipment
must be installed and operated in accordance with provided instructions and the
antenna(s) used for this transmitter must be installed to provide a separation
distance of at least 20 cm from all persons and must not be co-located or operating
in conjunction with any other antenna or transmitter. End-users and installers must
be provided with antenna installation instructions and consider removing the
no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
this device may not cause harmful interference, and
this device must accept any interference received, including interference that
may cause undesired operation.
Caution — Any changes or modifications not expressly
approved by the party responsible for compliance could void
the user's authority to operate the equipment.
2.2.5
Resistibility requirements compliance
The customer premises equipment complies with the requirements of ITU
Recommendation K.21 for resistibility of telecommunication equipment installed in
customer premises to overvoltage and overcurrents.
2.3
Electrical safety guidelines
This section provides the electrical safety guidelines for the customer premises
equipment.
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ANSI CPE safety guidelines
Nokia WiFi Gateway 3 Product Guide
Gateway 3 (G-240W-E) devices are compliant with the following standards
• IEC-62368-1
• UL-62368-1
Note — The devices comply with the U.S. National Electrical
Code. However, local electrical authorities have jurisdiction
when there are differences between the local and U.S.
standards.
2.3.1
Power supplies
The use of any non-Nokia approved power supplies or power adapters is not
supported or endorsed by Nokia. Such use will void any warranty or support contract
with Nokia. Such use greatly increases the danger of damage to equipment or
property.
2.3.2
Cabling
The following are the guidelines regarding cables used for the customer premises
equipment:
• Use only cables approved by the relevant national electrical code.
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ETSI CPE safety guidelines
3 ETSI CPE safety guidelines
This chapter provides information about the mandatory regulations that govern the
installation and operation of devices.
3.1
Safety instructions
This section describes the safety instructions that are provided in the CPE customer
documentation and on the equipment.
3.1.1
Safety instruction boxes
The safety instruction boxes are provided in the CPE customer documentation.
Observe the instructions to meet safety requirements.
The following is an example of the Danger box.
Danger — Possibility of personal injury.
The Danger box indicates that the described activity or situation may pose a threat
to personal safety. It calls attention to a situation or procedure which, if not correctly
performed or adhered to, may result in death or serious physical harm.
Do not proceed beyond a Danger box until the indicated conditions are fully
understood and met.
The following is an example of the Warning box.
Warning 1 — Possibility of equipment damage.
Warning 2 — Possibility of data loss.
The Warning box indicates that the described activity or situation may, or will, cause
equipment damage, loss of data, or serious performance problems. It identifies a
possible equipment-damaging situation or provides essential information to avoid the
degradation of system operations or data.
Do not proceed beyond a warning until the indicated conditions are fully understood
and met.
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Nokia WiFi Gateway 3 Product Guide
The following is an example of the Caution box.
Caution 1 — Possibility of service interruption.
Caution 2 — Service interruption.
The Caution box indicates that the described activity or situation may, or will, cause
service interruption.
Do not proceed beyond a caution until the indicated conditions are fully understood
and met.
The following is an example of the Note box.
Note — Information of special interest.
The Note box provides information that assists the personnel working with devices.
It does not provide safety-related instructions.
3.1.2
Safety-related labels
The customer premises equipment is labeled with the specific safety instructions and
compliance information that is related to a variant of the CPE. Observe the
instructions on the safety labels.
Table 2 provides sample safety labels on the customer premises equipment.
Table 2
3.2
Safety labels
Label text
Description
CE marking
Indicates compliance to the European Council Directives including
EN60950-1 safety
ESD warning
Caution: This assembly contains an electrostatic sensitive device.
Safety standards compliance
This section describes the CPE compliance with the European safety standards.
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3.2.1
ETSI CPE safety guidelines
EMC, EMI, and ESD compliance
The customer premises equipment complies with the following EMC, EMI, and ESD
requirements:
• EN 300-386 V1.6.1: Electromagnetic Compatibility and Radio Spectrum Matters
•
•
•
•
•
•
•
•
3.2.2
(ERM): Telecommunications Network Equipment; Electromagnetic Compatibility
(EMC) requirements; Electrostatic Discharge (ESD) requirements
EN 301489-1: Electromagnetic Compatibility and Radio Spectrum Matters (ERM):
Telecommunications Network Equipment; Electromagnetic Compatibility (EMC)
Standard for Radio Equipment and Servcies; part 1: Common Technical
Requirements
EN 301489-17: Electromagnetic Compatibility and Radio Spectrum Matters
(ERM); Electromagnetic Compatibility (EMC) Standard for Radio Equipment; Part
17: Specific Conditions for Broadband Data Transmission Systems.
Radio Equipment Directive (RED) 2014/53/EU (applicable from 13 June 2016)
EN 55032 (2015): Electromagnetic compatibility of multimedia equipment Emission Requirements
EN 55024 (2010): Information Technology Equipment, Immunity Characteristics,
limits and methods of measurement
Electromagnetic Compatibility (EMC) directive 2014/30/EU
European Council Directive 2004/108/EC
Low Voltage (LVD) directive 2014/35/EC
Equipment safety standard compliance
The customer premises equipment is labeled with specific safety compliance
information and instructions that are related to a variant of the CPE. Observe the
instructions on the safety labels.
Table 3 provides examples of the text in the various CPE safety labels.
Table 3
Safety labels
Label text
Description
TUV compliance
Type 3R enclosure - Rainproof.
ESD warning
Caution: This assembly contains electrostatic sensitive device.
CDRH compliance
Complies with 21 CFR 1040.10 and 1040.11.
CE marking
There are various CE symbols for CE compliance.
Figure 2 shows a sample safety label located on the bottom of the Gateway 3
(G-240W-E).
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ETSI CPE safety guidelines
Figure 2
Nokia WiFi Gateway 3 Product Guide
Sample safety label
The customer premises equipment complies with the requirements of EN 60950-1,
Safety of Information Technology Equipment for use in a restricted location.
• ETS 300 019-2-1 Storage Class T1.2
• ETS 300 019-2-2 Transport Class T2.3
• ETS 300 019-2-3 Stationary Class T3.2
3.2.3
Environmental standard compliance
The customer premises equipment complies with the EN 300 019 European
environmental standards.
3.2.4
Resistibility requirements compliance
The customer premises equipment complies with the requirements of ITU
Recommendation K.21 for resistibility of telecommunication equipment installed in
customer premises to over voltage and overcurrents.
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3.2.5
ETSI CPE safety guidelines
Acoustic noise emission standard compliance
The customer premises equipment complies with EN 300 753 acoustic noise
emission limit and test methods.
3.3
Electrical safety guidelines
This section provides the electrical safety guidelines for the customer premises
equipment.
Note 1 — The devices comply with the U.S. National Electrical
Code. However, local electrical authorities have jurisdiction
when there are differences between the local and U.S.
standards.
Note 2 — The devices comply with BS EN 61140.
3.3.1
Power supplies
The use of any non-Nokia approved power supplies or power adapters is not
supported or endorsed by Nokia. Such use will void any warranty or support contract
with Nokia. Such use greatly increases the danger of damage to equipment or
property.
3.3.2
Cabling
The following are the guidelines regarding cables used for the customer premises
equipment:
• All cables must be approved by the relevant national electrical code.
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28
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ETSI environmental and CRoHS guidelines
4 ETSI environmental and CRoHS
guidelines
This chapter provides information about the ETSI environmental China Restriction of
Hazardous Substances (CRoHS) regulations that govern the installation and
operation of devices. This chapter also includes environmental operation parameters
of general interest.
4.1
Environmental labels
This section describes the environmental instructions that are provided with the
customer documentation, equipment, and location where the equipment resides.
4.1.1
Overview
CRoHS is applicable to Electronic Information Products (EIP) manufactured or sold
and imported in the territory of the mainland of the People’s Republic of China. EIP
refers to products and their accessories manufactured by using electronic
information technology, including electronic communications products and such
subcomponents as batteries and cables.
4.1.2
Environmental related labels
Environmental labels are located on appropriate equipment. The following are
sample labels.
4.1.2.1
Products below Maximum Concentration Value
(MCV) label
Figure 3 shows the label that indicates a product is below the maximum
concentration value, as defined by standard SJ/T11363-2006 (Requirements for
Concentration Limits for Certain Hazardous Substances in Electronic Information
Products). Products with this label are recyclable. The label may be found in this
documentation or on the product.
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ETSI environmental and CRoHS guidelines
Figure 3
Nokia WiFi Gateway 3 Product Guide
Products below MCV value label
18986
4.1.2.2
Products containing hazardous substances above
Maximum Concentration Value (MCV) label
Figure 4 shows the label that indicates a product is above the maximum
concentration value, as defined by standard SJ/T11363-2006 (Requirements for
Concentration Limits for Certain Hazardous Substances in Electronic Information
Products). The number contained inside the label indicates the Environment-Friendly
User Period (EFUP) value. The label may be found in this documentation or on the
product.
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Figure 4
ETSI environmental and CRoHS guidelines
Products above MCV value label
18985
Together with major international telecommunications equipment companies, Nokia
has determined it is appropriate to use an EFUP of 50 years for network
infrastructure equipment and an EFUP of 20 years for handsets and accessories.
These values are based on manufacturers' extensive practical experience of the
design, manufacturing, maintenance, usage conditions, operating environments,
and physical condition of infrastructure and handsets after years of service. The
values reflect minimum values and refer to products operated according to the
intended use conditions. See “Hazardous Substances Table (HST)” for more
information.
4.2
Hazardous Substances Table (HST)
This section describes the compliance of the OLT and CPE to the CRoHS standard
when the product and subassemblies contain hazardous substances beyond the
MCV value. This information is found in this user documentation where part numbers
for the product and subassemblies are listed. It may be referenced in other OLT and
CPE documentation.
In accordance with the People’s Republic of China Electronic Industry Standard
Marking for the Control of Pollution Caused by Electronic Information Products
(SJ/T11364-2006), customers may access the Nokia Hazardous Substance Table,
in Chinese, from the following location:
• http://www.alcatel-sbell.com.cn/wwwroot/images/upload/private/1/media/ChinaRo
HS.pdf
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ETSI environmental and CRoHS guidelines
4.3
Nokia WiFi Gateway 3 Product Guide
Other environmental requirements
Observe the following environmental requirements when handling the P-OLT or CPE
4.3.1
CPE environmental requirements
See the CPE technical specification documentation for more information about
temperature ranges.
4.3.2
Transportation
According to EN 300-019-1-2 - Class 2.3, transportation of the equipment must be in
packed, public transportation with no rain on packing allowed.
4.3.3
EU RoHS
European Union (EU) Directive 2011/65/EU, “Restriction of the use of certain
Hazardous Substances” (RoHS), restricts the use of lead, mercury, cadmium,
hexavalent chromium, and certain flame retardants in electrical and electronic
equipment. Nokia products shipped to the EU comply with the EU RoHS Directive.
Nokia has implemented a material/substance content management process. The
process is described in: Nokia process for ensuring RoHS Compliance
(1AA002660031ASZZA). This ensures compliance with the European Union
Directive 2011/65/EU on the Restriction of the Use of Certain Hazardous Substances
in Electrical and Electronic Equipment.
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4.3.4
ETSI environmental and CRoHS guidelines
End-of-life collection and treatment
Electronic products bearing or referencing the symbol shown in Figure 5, when put
on the market within the European Union (EU), shall be collected and treated at the
end of their useful life, in compliance with applicable EU and local legislation. They
shall not be disposed of as part of unsorted municipal waste. Due to materials that
may be contained in the product, such as heavy metals or batteries, the environment
and human health may be negatively impacted as a result of inappropriate disposal.
Note — In the European Union, a solid bar under the symbol for
a crossed-out wheeled bin indicates that the product was put on
the market after 13 August 2005.
Figure 5
Recycling/take back/disposal of product symbol
About mark is used in compliance to European Union WEEE Directive (2012/19/EU).
There can be different requirements for collection and treatment in different member
states of the European Union.
In compliance with legal requirements and contractual agreements, where
applicable, Nokia will offer to provide for the collection and treatment of Nokia
products bearing the logo shown in Figure 5 at the end of their useful life, or products
displaced by Nokia equipment offers. For information regarding take-back of
equipment by Nokia, or for more information regarding the requirements for
recycling/disposal of product, contact your Nokia account manager or Nokia take
back support at sustainability.global@nokia.com.
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Gateway 3 (G-240W-E) unit data sheet
5 Gateway 3 (G-240W-E) unit data
sheet
5.1 Gateway 3 (G-240W-E) part numbers and identification
5.2 Gateway 3 (G-240W-E) general description
5.3 Gateway 3 (G-240W-E) software and installation feature support
5.4 Gateway 3 (G-240W-E) interfaces and interface capacity
5.5 Gateway 3 (G-240W-E) LEDs
5.6 Gateway 3 (G-240W-E) detailed specifications
5.7 Gateway 3 (G-240W-E) functional blocks
5.8 Gateway 3 (G-240W-E) responsible party
5.9 Gateway 3 (G-240W-E) special considerations
5.1
Gateway 3 (G-240W-E) part numbers and
identification
Table 4 provides part numbers and identification information for the Gateway 3
(G-240W-E).
Table 4
Identification of Gateway 3 (G-240W-E)
Ordering part
number
Provisioning
number
Description
CLEC
CPR
ECI/
Bar
code
3FE 47358 AA
3FE 47464 AA
Nokia WiFi Gateway 3 (G-240W-E), GPON residential
gateway ONT with 2 POTS ports, 4 GE UNI, 5G Wi-Fi,
and 3x3 2.4G Wi-Fi. Includes two USB 2.0 Type A ports
and a 12V US 2-pin plug, wall-mounted power supply
variant with a barrel-type DC connector.
BVMHX00ARA
N70GRC
472780
3FE 47358 BA
3FE 47464 BA
Nokia WiFi Gateway 3 (G-240W-E), GPON residential
gateway ONT with 2 POTS ports, 4 GE UNI, 5G Wi-Fi,
and 3x3 2.4G Wi-Fi. Includes two USB 2.0 Type A ports
and a 12V EU 2-pin plug, wall-mounted power supply
variant with a barrel-type DC connector.
—
—
—
(1 of 2)
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Nokia WiFi Gateway 3 Product Guide
Ordering part
number
Provisioning
number
Description
CLEC
CPR
ECI/
Bar
code
3FE 47358 CA
3FE 47464 BA
Nokia WiFi Gateway 3 (G-240W-E), GPON residential
gateway ONT with 2 POTS ports, 4 GE UNI, 5G Wi-Fi,
and 3x3 2.4G Wi-Fi. Includes two USB 2.0 Type A ports
and a 12V UK 3-pin plug, wall-mounted power supply
variant with a barrel-type DC connector.
—
—
—
(2 of 2)
Table 5 provides power supply ordering information for the Gateway 3 (G-240W-E).
The UPS connector is a reserved interface. The UPS adapter is specified by Nokia.
The maximum overload rating should not exceed 8A, 100W.
Table 5
Gateway 3 (G-240W-E) power supply ordering information
Gateway 3
ordering part
number
Manufacturer
Applicable power supply
model
Power information
Compliance
detail
Notes
3FE 47358 AA
Fu hua
UES36WA-120300SPAB
12V 3A 36W AC/DC power
adapter
ANSI
municipality US,
FCC/ETL
2-pin US input
plug
Ruide
RD1203000-C55-20MG
12V 2A 36W AC/DC power
adapter
ANSI
municipality US,
FCC/ETL
2-pin US input
plug
Fu hua
UES36WA-120300SPAV
12V 3A 36W DC power
adapter
Europe, CE
certified
2-pin EU input
plug
Ruide
RD1203000-C55-20OG
12V 2A 36W DC power
adapter
Europe, CE
certified
2-pin EU input
plug
Fu hua
UES36WA-120300SPAU
12V 3A 36W AC/DC power
adapter
UK, CE certified
3-pin UK input
plug
Ruide
RD1203000-C55-20YG
12V 2A 36W AC/DC power
adapter
UK, CE certified
3-pin UK input
plug
3FE 47358 BA
3FE 47358 CA
5.2
Gateway 3 (G-240W-E) general description
WiFi is abundantly deployed in home networks. Users crave a seamless experience
at home including effortlessly connecting their wireless devices to the network.
Traditional WiFi networks require unique SSIDs for each of the access points or
tedious set-up of WiFi extenders, which complicate the user experience. The Nokia
WiFi network simplifies the user experience by providing a seamless mesh network
with easy device onboarding and automated network optimization.
The overall Nokia WiFi solution is composed of one or more Nokia WiFi gateways,
the WiFi Care Portal for the customer care team of the operator, and a mobile
application for end-user self care.
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Gateway 3 (G-240W-E) unit data sheet
The Gateway 3 (G-240W-E) can be deployed as either an Ethernet residential
gateway or a WiFi gateway in the Nokia WiFi solution. The residential gateway is the
central point of the mesh network providing access to the broadband network
(Internet) while the gateway aids with extending the WiFi coverage to every corner
of the home, providing seamless roaming to wireless connected devices.
The Gateway 3 (G-240W-E) has built-in concurrent dual-band WiFi 802.11b/g/n and
802.11ac networking with triple-play capability. Gateway 3 (G-240W-E) devices can
be configured using the Nokia WiFi Mobile App, which can be downloaded on both
iOS and Android devices.
Figure 6 shows the Gateway 3 (G-240W-E) gateway.
Figure 6
Gateway 3 (G-240W-E)
28280
The Gateway 3 (G-240W-E) provides the following functions and benefits:
• Automatically decide on wireless router mode and gateway mode in a mesh
•
•
•
•
•
•
•
•
•
Issue: 01
network
Dual-band concurrent IEEE 802.11b/g/n 3x3 2.4 GHz and 802.11ac 4x4 5 GHz
Four 10/100/1000Base-T interface with RJ-45 connectors
Two POTS ports with R-J11 connectors
Two USB 2.0 Type A ports
Nokia intelligent mesh
Embedded edge analytics optimize network performance in real time
Real-time wireless spectrum analysis
Supports DFS
GPON uplink
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Nokia WiFi Gateway 3 Product Guide
Benefits:
• PHY rate up to 450 Mb/s for 2.4 GHz and 2170 Mb/s for 5 GHz (with 1024 QAM
•
•
•
•
•
•
•
•
capable clients)
Self-healing, self-optimizing network
Mesh topology and intelligent mesh routing
Seamless roaming (IEEE 802.11k, 802.11v, 802.11r/legacy)
Band steering, channel optimization
Embedded range boost technology helps to significantly extend absolute range
Real-time wireless spectrum scan and analysis
High quality of service (QoS) video over Wi-Fi
Ease of setup and user intuitive information
Table 6 lists additional function details.
Table 6
Gateway 3 (G-240W-E) function details
Function
Detail
Installation
Desk mounted
WLAN
interfaces
•
•
•
Router mode
•
•
•
•
•
•
•
•
•
•
Gateway mode
LED
•
•
•
•
•
•
•
•
•
•
Supports 3x3 802.11b/g/n 2.4 GHz wireless LAN (WLAN) interface
Supports 4x4 802.11ac 5 GHz WLAN interface with multi-user multiple input, multiple
output (MU-MIMO)
Maximum effective isotropic radiated power (EIRP) on 2.4 GHz up to 500 mW and 5 GHz
up to 1 W
64-bit and 128-bit Wired Equivalent Privacy (WEP) support
Wi-Fi Protected Access (WPA) support including Pre-Shared Key (WPA-PSK) and WPA2
Media access control (MAC) filters
IPv4 and IPv6
Point-to-Point Protocol over Ethernet (PPPoE) and IP over Ethernet (IPoE)
Network Address Translation (NAT), demilitarized zone (DMZ) and firewall
Dynamic Host Configuration Protocol (DHCP) and domain name system (DNS) proxy
Internet Group Management Protocol (IGMP) v2/v3 proxy/Multicast Listener Discovery
(MLD) proxy
Supports TR-069
Supports virtual private network (VPN) pass- through for Point-to-Point Tunneling
protocol (PPTP), Layer 2 Tunneling Protocol (L2TP) and IPSec
Port forwarding and DMZ/dynamic domain name system (DDNS)
Flexible video delivery options over Ethernet or wireless
Supports IPv4, IPv6
Supports TR-069/TR-111
Supports VPN pass-through for PPTP, L2TP and IPSec
IGMP v2/v3 snooping and MLD proxy
Flexible video delivery options over Ethernet or wireless
Top LED for simple and intuitive status indication
Safety and electromagnetic interference (EMI)
Protection of over voltage/current
(1 of 2)
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Gateway 3 (G-240W-E) unit data sheet
Function
Detail
Regulatory
compliance
•
•
•
UL 62368-1
FCC Part 15
CE
(2 of 2)
5.2.1
TR-069 object support for WiFi parameters
The Gateway 3 supports the status retrieval and configuration of the following WiFi
parameters via TR-069:
•
•
•
•
channel
SSID
password for WPA and WEP
Tx power (transmission rate in dBm)
These are the same TR-069 object parameters that are supported in the GUI. For
more information, see Tables 24 and 25 in the chapter “Configure a Gateway 3
(G-240W-E)”.
5.2.2
Independent TR69 session with SaaS
The prime communication between the Nokia cloud management solution and the
Gateway 3 (G-240W-E) is TR-069.
To keep the Nokia Home WiFi management independent from the ACS of the carrier,
The device can establish an independent TR-069 session with the SaaS.
The SaaS WiFi Care URL and credentials can be programmed from the ACS solution
of the carrier, or they can be incorporated in the device pre-configuration.
5.2.3
TR69 authentication using TLS and CA certificates
Gateway 3 (G-240W-E) devices support encrypted remote TR-069 management
using TLS, as well as ACS authentication using SHA-256 pre-installed certificates.
If the ACS URL is set to the https://... format, by default, the connection will use TLS
without authentication mode. The Gateway 3 can also authenticate the ACS using a
pre-installed CA certificate.
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Gateway 3 (G-240W-E) unit data sheet
5.3
Nokia WiFi Gateway 3 Product Guide
Gateway 3 (G-240W-E) software and
installation feature support
For information on installing or replacing the Gateway 3 (G-240W-E), see:
• Install a Gateway 3 (G-240W-E)
• Replace a Gateway 3 (G-240W-E)
5.4
Gateway 3 (G-240W-E) interfaces and
interface capacity
Table 7 describes the supported interfaces and interface capacity for Gateway 3
(G-240W-E) devices.
Table 7
Type and
model
Gateway 3
Gateway 3 (G-240W-E) interface connection capacity
Maximum capacity
POTS
10/ 100
BASE-T
10/ 100/1000
1000 BASE-T
RF video
(CATV)
MoCA
VDSL2
E1/T1
Local
craft
GPON
uplink
—
—
—
—
—
—
5.4.1
Gateway 3 (G-240W-E) connections and
components
Figure 7 shows the physical connections for Gateway 3 (G-240W-E) devices.
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Figure 7
Gateway 3 (G-240W-E) unit data sheet
Gateway 3 (G-240W-E) physical connections
Reset
button
GPON LED
VOIP LED
GPON
On/off button
USB ports (2)
RESET
VOIP
ON/OFF
WPS
USB 1
USB 2
TEL 1
TEL 2
LAN 1
LAN 2
Wi-Fi security button
POTS ports (2) RJ-11
Ethernet ports (4) RJ-45
LAN 3
LAN 4
UPS
POWER
Power input
UPS connector
Bottom cover
28281
Table 8 describes the physical connections for Gateway 3 (G-240W-E) devices.
Table 8
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Gateway 3 (G-240W-E) physical connection
Connection
Description
GPON LED
This LED is used to show the start of the GPON uplink.
VOIP LED
This LED is used to show the start of VOIP services.
On/Off button
This button powers the unit on or off.
WPS ON/Off button
This button is used to power the WiFi Protected Setup (WPS) of new WiFi devices
on or off.
USB 1 and USB 2
This connection is provided through two USB 2.0 interfaces.
TEL1 and TEL2
This connection is provided through two RJ-11 POTS ports.
LAN 1 to LAN 4
This connection is provided through Ethernet RJ-45 connectors. Up to four
10/100/1000 Base-T Ethernet interfaces are supported. The Ethernet ports can
support both data and in-band video services on all four interfaces.
UPS
This connection is a reserved interface provided through a UPS cable.
Reset button
Pressing the Reset button for less than 10 seconds reboots the device; pressing
the Reset button for 10 seconds resets the device to the factory defaults.
Power input
This connection is provided through the power connector. A power cable fitted with
a barrel connector is used to make the connection.
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Gateway 3 (G-240W-E) unit data sheet
5.5
Nokia WiFi Gateway 3 Product Guide
Gateway 3 (G-240W-E) LEDs
The circular top of the Gateway 3 (G-240W-E) functions as a multi-color LED
indicator. The LED color and pulse rate acts as a signal to the home user, which
indicates the state of the Gateway 3 and the quality of its backhaul link.
Table 9 provides LED descriptions for the Gateway 3 (G-240W-E).
Table 9
Gateway 3 (G-240W-E) LED indications
LED color
LED behavior
Router mode
Bridge mode
LED behavior description
Off
Off
✓
✓
Power off.
Blue-Green
Solid
✓
Yellow
Red
Good backhaul connection to the Internet.
Solid
✓
Good backhaul connection. A link to the next node is
available.
Solid
✓
Backhaul connection is successful but not optimal. A
link to the next node is below standard.
✓
Configuration mode. The unit is waiting to be
configured.
Slow pulsing
✓
Solid
✓
No connection to the Internet.
Solid
White
✓
Backhaul connection is not successful. A link to the
next node is not operational.
Fast pulsing
✓
✓
Factory reset
Slow pulsing
✓
✓
WPS enabled
3 quick pulses
✓
✓
WPS successful
Solid
✓
✓
Powering on
5.6
Gateway 3 (G-240W-E) detailed specifications
Table 10 lists the physical specifications for the Gateway 3 (G-240W-E).
Table 10
Gateway 3 (G-240W-E) physical specifications
Description
Specification
Diameter
94 mm (3.7 in.)
Height
200 mm (78.7 in.)
Weight [within ± 0.5 lb (0.23 kg)]
857g (1.89 lb)
Table 11 lists the power consumption specifications for the Gateway 3 (G-240W-E).
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Table 11
Gateway 3 (G-240W-E) unit data sheet
Gateway 3 (G-240W-E) power consumption specifications
Maximum power
(Not to exceed)
Condition
Minimum
power
Condition
32 W
4 10/100/1000 Base-T Ethernet,
WiFi operational
8W
interfaces/services not provisioned
Table 12 lists the environmental specifications for Gateway 3 (G-240W-E).
Table 12
Gateway 3 (G-240W-E) environmental specifications
Mounting
method
Temperature range and humidity
Altitude
On desk or shelf
Operating: -5°C to 45°C (23°F to 113°F)
ambient temperature
Contact your Nokia technical support
representative for more information
5% to 95% relative humidity, non-condensing
Storage: -20°C to 85°C (-4°F to 185°F)
5.7
Gateway 3 (G-240W-E) functional blocks
Gateway 3 (G-240W-E) devices are single-residence units that support Wireless
(WiFi) service. WiFi service on these devices is compliant with the IEEE 802.11
standard. In addition to the WiFi service, these devices transmit Ethernet packets to
two RJ-45 Ethernet ports.
Figure 8 shows the functional blocks for the Gateway 3 (G-240W-E).
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Gateway 3 (G-240W-E) unit data sheet
Figure 8
Nokia WiFi Gateway 3 Product Guide
Single-residence WiFi CPE with Gigabit Ethernet
BOSA
NOR
Flash
NAND
Flash
SPI
PBI
1x3
Header
DDR3
DDR3
USB
2.0
Port
12V
Laser
Driver
LEDs
UART
USB
2.0
Port
PMD
GPIO
USB
Power
Regulators
5V
3.3V
1.4V
1.2V
USB
SoC
GE
PHY
PCM
GE
PHY
GE
PHY
GE
PHY
MDI
MDI
MDI
MDI
miSLIC
GE
Magnetics
GE
Magnetics
GE
Magnetics
GE
Magnetics
RJ-11 RJ-11
RJ45
RJ45
RJ45
RJ45
PCIe0
801.11ac
4x4
40
MHz
PCIe1
801.11n
3x3
RF
Diplexer
50
MHz
40
MHz
External Antenna
28282
5.8
Gateway 3 (G-240W-E) responsible party
Table 13 lists the party in the US responsible for the Gateway 3.
Table 13
5.9
Responsible party contact information
Legal Company name
Nokia USA Inc.
Address
2301 SUGAR BUSH RD. STE 300, RALEIGH,NC 27612
Phone, Fax
+(866) 582-3688
Gateway 3 (G-240W-E) special considerations
This section describes the special considerations for Gateway 3 (G-240W-E)
devices.
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5.9.1
Gateway 3 (G-240W-E) unit data sheet
WiFi service
Gateway 3 (G-240W-E) devices feature WiFi service as well as data services. WiFi
is a wireless networking technology that uses radio waves to provide wireless HSI
and network connections. This device complies with the IEEE 802.11 standards,
which the WiFi Alliance defines as the basis for WiFi technology.
5.9.1.1
WiFi standards and certifications
The WiFi service on Gateway 3 (G-240W-E) devices supports the following IEEE
standards and WiFi Alliance certifications:
•
•
•
•
5.9.1.2
compliant with IEEE 802.11 standards
certified for IEEE 802.11b/g/n/ac standards
WPA support including WPA-PSK
certified for WPA2-Personal and WPA2-Enterprise
WiFi GUI features
Gateway 3 (G-240W-E) devices have HTML-based WiFi configuration GUIs.
In addition to the traditional web-based GUI, the home user can download and use
a mobile app for managing the Gateway 3.
5.9.2
Gateway 3 (G-240W-E) considerations and
limitations
Table 14 lists the considerations and limitations for Gateway 3 (G-240W-E) devices.
Table 14
Gateway 3 (G-240W-E) considerations and limitations
Considerations and limitations
There are no special considerations or limitations at this time.
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46
Nokia WiFi Gateway 3 Product Guide
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Install a Gateway 3 (G-240W-E)
6 Install a Gateway 3 (G-240W-E)
6.1 Purpose
6.2 General
6.3 Prerequisites
6.4 Recommended tools
6.5 Safety information
6.6 Procedure
6.1
Purpose
This chapter provides the steps to install a Gateway 3 (G-240W-E).
6.2
General
The steps listed in this chapter describe mounting and cabling for a Gateway 3
(G-240W-E).
6.3
Prerequisites
You need the following items before beginning the installation:
• all required cables
6.4
Recommended tools
You need the following tools for the installation:
• RJ-45 Ethernet cable
• paper clip
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6.5
Nokia WiFi Gateway 3 Product Guide
Safety information
Read the following safety information before installing the unit.
Danger 1 — Hazardous electrical voltages and currents can
cause serious physical harm or death. Always use insulated
tools and follow proper safety precautions when connecting or
disconnecting power circuits.
Danger 2 — Make sure all sources of power are turned off and
have no live voltages present on feed lines or terminals. Use a
voltmeter to measure for voltage before proceeding.
Danger 3 — Always contact the local utility company before
connecting the enclosure to the utilities.
Caution 1 — Keep indoor devices out of direct sunlight.
Prolonged exposure to direct sunlight can damage the unit.
Caution 2 — Keep 20 cm away from the Gateway 3
(G-240W-E) when configuring functions on the local web or
app.
Note 1 — Observe the local and national laws and regulations
that may be applicable to this installation.
Note 2 — Observe the following:
• The device should be installed in accordance with the
applicable requirements of the NEC or CEC. Local
authorities and practices take precedent when there is
conflict between the local standard and the NEC or CEC.
• The device must be installed by qualified service personnel.
• Indoor units must be installed with cables that are suitably
rated and listed for indoor use.
• See the detailed specifications in the Gateway 3
(G-240W-E) unit data sheet for the temperature ranges for
these devices.
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6.6
Install a Gateway 3 (G-240W-E)
Procedure
Use this procedure to install a Gateway 3 (G-240W-E).
Place the unit on a flat surface, such as a desk or shelf.
Note — The Gateway 3 (G-240W-E) cannot be stacked with another or
with other equipment. The installation requirements are:
•
•
•
allow a minimum 100 mm clearance above the top cover
allow a minimum 50 mm clearance from the side vents
do not place any heat source directly above the top cover or below the
bottom cover
Connect the fiber optic cable with the SC/APC adapter into the SC/APC connector.
Danger — Fiber cables transmit invisible laser light. To avoid eye
damage or blindness, never look directly into fibers, connectors, or
adapters.
Warning — Be careful to maintain a bend radius of no less than 1.5 in.
(3.8 cm) when connecting the fiber optic cable. Too small of a bend radius
in the cable can result in damage to the optic fiber.
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Note — Fiber cable preparation varies depending on the type and size
of the inside or outside plant fiber cable being spliced to the SC/APC fiber
optic pigtail cable.
Figure 9
Remove the fiber optic connection cover (white cylinder), as shown in Figure 9.
Gateway 3 (G-240W-E) cylinder removal
Cylinder
Fiber optic cable
and connector
Fiber raceway
Bottom cover
28292
50
ii
Detach the bottom cover.
iii
Plug the fiber optic cable with the SC/APC adapter into the fiber optic connector, as
shown in Figure 9.
iv
Wind the fiber optic cable through the fiber track at the base of the cylinder until the
desired length of the cable is reached.
Press the fiber optic cable into the slot.
vi
Replace the bottom cover.
vii
Replace the fiber optic connection cover (white cylinder).
Review the connection locations, as shown in Figure 10.
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Figure 10
Install a Gateway 3 (G-240W-E)
Gateway 3 (G-240W-E) connections
Reset
button
GPON LED
VOIP LED
GPON
On/off button
USB ports (2)
RESET
VOIP
ON/OFF
WPS
USB 1
USB 2
TEL 1
TEL 2
LAN 1
LAN 2
Wi-Fi security button
POTS ports (2) RJ-11
Ethernet ports (4) RJ-45
LAN 3
LAN 4
UPS
POWER
Power input
UPS connector
Bottom cover
28281
Connect the Ethernet cables to the RJ-45 ports; see Figure 10 for the location of the RJ-45
ports.
Connect the power cable to the power connector.
Note — Observe the following:
•
Issue: 01
Units must be powered by a Listed or CE approved and marked
limited power source power supply with a minimum output rate of
12 V dc, 3 A. The polarity of the power adapter plug must match the
Gateway 3.
Power up the unit by using the On/Off power switch.
Verify the LEDs and voltage status.
Activate and test the services.
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If necessary, reset the Gateway 3 (G-240W-E).
Note — Resetting the device will return all settings to factory default
values; any configuration customization will be lost.
10
52
Locate the Reset button as shown in Figure 10.
ii
Insert the end of a straightened paper clip or other narrow object into the hole in the
Reset button to reset the device.
STOP. This procedure is complete.
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Replace a Gateway 3 (G-240W-E)
7 Replace a Gateway 3 (G-240W-E)
7.1 Purpose
7.2 General
7.3 Prerequisites
7.4 Recommended tools
7.5 Safety information
7.6 Procedure
7.1
Purpose
This chapter provides the steps to replace a Gateway 3 (G-240W-E).
7.2
General
The steps listed in this chapter describe mounting and cabling for a Gateway 3
(G-240W-E).
7.3
Prerequisites
You need the following items before beginning the installation:
• all required cables
7.4
Recommended tools
You need the following tools for replacing the Gateway 3 (G-240W-E):
• RJ-45 cable
• paper clip
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Replace a Gateway 3 (G-240W-E)
7.5
Nokia WiFi Gateway 3 Product Guide
Safety information
Read the following safety information before replacing the unit.
Danger 1 — Hazardous electrical voltages and currents can
cause serious physical harm or death. Always use insulated
tools and follow proper safety precautions when connecting or
disconnecting power circuits.
Danger 2 — Make sure all sources of power are turned off and
have no live voltages present on feed lines or terminals. Use a
voltmeter to measure for voltage before proceeding.
Danger 3 — Always contact the local utility company before
connecting the enclosure to the utilities.
Caution 1 — Keep indoor devices out of direct sunlight.
Prolonged exposure to direct sunlight can damage the unit.
Caution 2 — Keep 20 cm away from the Gateway 3
(G-240W-E) when configuring functions on the local web or
app.
Note 1 — Observe the local and national laws and regulations
that may be applicable to this installation.
Note 2 — Observe the following:
• The device should be installed in accordance with the
applicable requirements of the NEC or CEC. Local
authorities and practices take precedent when there is
conflict between the local standard and the NEC or CEC.
• The device must be installed by qualified service personnel.
• Indoor units must be installed with cables that are suitably
rated and listed for indoor use.
• See the detailed specifications in the Gateway 3
(G-240W-E) unit data sheet for the temperature ranges for
these devices.
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7.6
Replace a Gateway 3 (G-240W-E)
Procedure
Use this procedure to replace a Gateway 3 (G-240W-E).
Power down the unit by using the on/off power switch. See Figure 11 for the connections on
the Gateway 3 (G-240W-E).
Figure 11
Gateway 3 (G-240W-E) connections
Reset
button
GPON LED
VOIP LED
GPON
On/off button
USB ports (2)
RESET
VOIP
ON/OFF
WPS
USB 1
USB 2
TEL 1
TEL 2
LAN 1
LAN 2
LAN 3
LAN 4
UPS
POWER
Wi-Fi security button
POTS ports (2) RJ-11
Ethernet ports (4) RJ-45
Power input
UPS connector
Bottom cover
28281
Issue: 01
Disconnect the WAN, Ethernet, and power cables from the Gateway 3 (G-240W-E); see
Figure 11 for the connector locations on the Gateway 3 (G-240W-E).
If necessary, disconnect the fiber optic cable. Go to step 5.
Replace the Gateway 3 (G-240W-E) with the new device. The device can be placed on any
flat surface, such as a desk or shelf.
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Connect the fiber optic cable with the SC/APC adapter into the SC/APC connector.
Danger — Fiber cables transmit invisible laser light. To avoid eye
damage or blindness, never look directly into fibers, connectors, or
adapters.
Warning — Be careful to maintain a bend radius of no less than 1.5 in.
(3.8 cm) when connecting the fiber optic cable. Too small of a bend radius
in the cable can result in damage to the optic fiber.
Note — Fiber cable preparation varies depending on the type and size
of the inside or outside plant fiber cable being spliced to the SC/APC fiber
optic pigtail cable.
Remove the fiber optic connection cover (white cylinder), as shown in Figure 12.
Figure 12
Gateway 3 (G-240W-E) cylinder removal
Cylinder
Fiber optic cable
and connector
Fiber raceway
Bottom cover
28292
56
ii
Detach the bottom cover.
iii
Plug the fiber optic cable with the SC/APC adapter into the fiber optic connector, as
shown in Figure 12.
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Replace a Gateway 3 (G-240W-E)
iv
Wind the fiber optic cable through the fiber track at the base of the cylinder until the
desired length of the cable is reached.
Press the fiber optic cable into the slot.
vi
Replace the bottom cover.
vii
Replace the fiber optic connection cover (white cylinder).
Connect the Ethernet cables directly to the RJ-45 ports; see Figure 11 for the location of the
RJ-45 ports.
Connect the power cable to the power connector.
Note — Observe the following:
•
Units must be powered by a Listed or CE approved and marked
limited power source with a minimum output rate of 12 V dc, 3 A. The
polarity of the power adapter plug must match the Gateway 3.
Power up the unit by using the On/Off power button.
Verify the LEDs and voltage status.
10
Activate and test the services.
11
If necessary, reset the Gateway 3 (G-240W-E).
Note — Resetting the device will return all settings to factory default
values; any configuration customization will be lost.
12
Issue: 01
Locate the Reset button on a Gateway 3 (G-240W-E) as shown in Figure 11.
ii
Insert the end of a straightened paper clip or other narrow object into the hole in the
Reset button to reset the device.
STOP. This procedure is complete.
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Configure a Gateway 3 (G-240W-E)
8 Configure a Gateway 3 (G-240W-E)
8.1 GUI configuration
8.1
GUI configuration
Use the procedures below to use the web-based GUI for the Gateway 3 (G-240W-E).
The Gateway 3 (G-240W-E) is used as an Ethernet gateway to connect devices in
the home to the Internet. The GUI provides a variety of features for the home network
including routing and firewall capability. By using the GUI, users can configure the
right network connectivity for all equipment in their home, including personal
computers, set-top boxes, mobile phones, and other consumer electronics devices,
to the Internet.
Caution — Keep 20 cm away from the Gateway 3 (G-240W-E)
when configuring functions on the local web or app.
8.1.1
Login
Use the procedure below to login to the web-based GUI for the Gateway 3
(G-240W-E).
Procedure 6
Login to web-based GUI
Open a web browser and enter the IP address of the Gateway 3 (G-240W-E) in the address
bar.
The login window appears.
The default gateway IP address is http://192.168.18.1. You can connect to this IP address
using your web browser after connecting your PC to one of Ethernet ports of the Gateway 3
(G-240W-E). The static IP address of your PC must be in the same 192.168.18.x subnet as
the Gateway 3 (G-240W-E).
Enter your username and password in the Log in window, as shown in Figure 13.
The default user name is admin. The default password is a random number, which is included
in the product kit.
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Figure 13
Nokia WiFi Gateway 3 Product Guide
Web login window
Caution — If you forget the current username and password, press the
reset button for 10s and the default values for the username and
password will be recovered at startup.
Pressing the Reset button for less than 10 seconds reboots the device;
pressing the Reset button for 10 seconds resets the device to the factory
defaults.
Click Login. The Device Information screen appears.
Note — To help protect the security of your Internet connection, the
application displays a pop-up reminder to change both the WiFi password
and the Gateway 3 (G-240W-E) password.
To increase password security, use a minimum of 10 characters,
consisting of a mix of numbers and upper and lowercase letters.
8.1.2
STOP. This procedure is complete.
Device and connection status
The Gateway 3 (G-240W-E) supports the retrieval of a variety of device and
connection information, including:
•
•
•
•
•
•
60
device information
LAN status
WAN status
WAN status IPv6
home networking information
statistics
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Procedure 7
Configure a Gateway 3 (G-240W-E)
Device information retrieval
Select Status > Device Information from the top-level menu in the Ethernet Gateway window,
as shown in Figure 14.
Figure 14
Device Information window
Table 15 describes the fields in the Device Information window.
Table 15
Issue: 01
Device Information parameters
Field
Description
Device Name
Name on the Gateway 3 (G-240W-E)
Vendor
Name of the vendor
Serial Number
Serial number of the Gateway 3 (G-240W-E)
Hardware version
Hardware version of the Gateway 3 (G-240W-E)
Boot version
Boot version of the Gateway 3 (G-240W-E)
Software version
Software version of the Gateway 3 (G-240W-E)
Chipset
Chipset of the Gateway 3 (G-240W-E)
Device Running Time
Amount of time the device has run since last reset in hours, minutes,
and seconds
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62
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Click Refresh to update the displayed information.
STOP. This procedure is complete.
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Procedure 8
Configure a Gateway 3 (G-240W-E)
LAN status retrieval
Select Status > LAN Status from the top-level menu in the Ethernet Gateway window, as
shown in Figure 15.
Figure 15
LAN status window
Table 16 describes the fields in the LAN status window.
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Table 16
Nokia WiFi Gateway 3 Product Guide
LAN status parameters
Field
Description
Wireless Information
Wireless Status
Indicates whether the wireless is on or off
Wireless Channel
Wireless channel number
SSID Name
Name of each SSID
Wireless Encryption Status
Encryption type used on the wireless connection
Wireless Rx Packets
Number of packets received on the wireless connection
Wireless Tx Packets
Number of packets transmitted on the wireless connection
Wireless Rx Bytes
Number of bytes received on the wireless connection
Wireless Tx Bytes
Number of bytes transmitted on the wireless connection
Power Transmission (mW)
Power of the wireless transmission, in mW
Ethernet Information
64
Ethernet Status
Indicates whether the Ethernet connection is on or off
Ethernet IP Address
IP address of the Ethernet connection
Ethernet Subnet Mask
Subnet Mask of the Ethernet connection
Ethernet MAC Address
MAC address of the Ethernet connection
Ethernet Rx Packets
Number of packets received on the Ethernet connection
Ethernet Tx Packets
Number of packets transmitted on the Ethernet connection
Ethernet Rx Bytes
Number of bytes received on the Ethernet connection
Ethernet Tx Bytes
Number of bytes transmitted on the Ethernet connection
Click Refresh to update the displayed information.
STOP. This procedure is complete.
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Procedure 9
Configure a Gateway 3 (G-240W-E)
WAN status retrieval
Select Status > WAN Status from the top-level menu in the Ethernet Gateway window, as
shown in Figure 16.
Figure 16
WAN Status window
Table 17 describes the fields in the WAN Status window.
Table 17
WAN Status parameters
Field
Description
WAN connection list
Drop-down menu listing all WAN connections. The connection shown is the
connection for which WAN status will be shown.
Connection Mode
Connection mode of the WAN connection
Enable/Disable
Select this checkbox to enable the WAN connection
VLAN
VLAN ID
(1 of 2)
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Field
Description
WAN Link Status
Whether the WAN link is up or down
PPPoE Concentrator
Read-only field identifying the PPPoE Concentrator
BRAS Connection Status
Read-only field indicating the status of the broadband remote access server
IPv4 Address
IPv4 address
Netmask
Netmask
Gateway
IPv4 gateway address
Primary DNS
Primary Domain Name Server
Second DNS
Secondary Domain Name Server
Ethernet Link Status
Whether the PON link is up or down
Tx Packets
Number of packets transmitted on the WAN connection
Rx Packets
Number of packets received on the WAN connection
Tx Dropped
Number of packets dropped on the transmit WAN connection
Rx Dropped
Number of packets dropped on the receive WAN connection
Err Packets
Number of errored packets on the WAN connection
(2 of 2)
66
Click Refresh to update the displayed information.
STOP. This procedure is complete.
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Procedure 10
Configure a Gateway 3 (G-240W-E)
WAN status IPv6 retrieval
Select Status > WAN Status IPv6 from the top-level menu in the Ethernet Gateway window,
as shown in Figure 17.
Figure 17
WAN Status IPv6 window
Table 18 describes the fields in the WAN status IPv6 window.
Table 18
WAN status IPv6 parameters
Field
Description
WAN connection list
Drop-down menu listing all WAN connections. The connection selected is the
connection for which WAN status will be shown.
Enable/Disable
Select this check box to enable the WAN connection
VLAN
VLAN ID
WAN Link Status
Whether the WAN link is up or down
IPv6 Address
IPv6 address that identifies the device and its location
IPv6 Prefix
IPv6 prefix
(1 of 2)
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Field
Description
IPv6 Gateway
IPv6 gateway address
Primary DNS
Primary Domain Name Server address
Second DNS
Secondary Domain Name Server address
Ethernet Link Status
Whether the link is up or down
Tx Packets
Number of packets transmitted on the WAN connection
Rx Packets
Number of packets received on the WAN connection
Tx Dropped
Number of packets dropped on the transmit WAN connection
Rx Dropped
Number of packets dropped on the receive WAN connection
Err Packets
Number of errored packets on the WAN connection
(2 of 2)
68
Click Refresh to update the displayed information.
STOP. This procedure is complete.
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Procedure 11
Configure a Gateway 3 (G-240W-E)
Home networking information retrieval
Select Status > Home Networking from the top-level menu in the Ethernet Gateway window,
as shown in Figure 18.
Figure 18
Home Networking information window
Table 19 describes the fields in the Home Networking window.
Table 19
Home Networking parameters
Field
Description
Local Interface
Ethernet
Table displays the number of Ethernet connections and their settings
Wireless
Table displays the number of wireless connections and their settings
Wireless Settings
(1 of 2)
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Field
Description
Network Name
Name of the wireless network access point
Access Point
Hexadecimal address of the wireless access point
Local Devices
Table entry
Each entry indicates the status (active or inactive), connection type, device name, IP
address, hardware address, and IP address allocation, lease remaining, and last active
time of each connected local device.
(2 of 2)
Click Delete to delete a particular local device connection.
Click Refresh to update the displayed information.
STOP. This procedure is complete.
Procedure 12
Statistics retrieval
Select Status > Statistics from the top-level menu in the Ethernet Gateway window.
Statistics are available for LAN ports, WAN ports, and WLAN ports.
Figure 19 shows the statistics for the LAN ports.
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Figure 19
Configure a Gateway 3 (G-240W-E)
LAN ports statistics window
Click Refresh to update the displayed information.
STOP. This procedure is complete.
8.1.3
Network configuration
The Gateway 3 (G-240W-E) also supports network configuration, including:
•
•
•
•
•
•
•
•
•
Issue: 01
LAN
LAN IPv6
WAN
WAN DHCP
Wireless 2.4GHz
Wireless 5GHz
Wireless Schedule
IP routing
DNS
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• TR-069
• QoS Configuration
Procedure 13
LAN configuration
Select Network > LAN from the top-level menu in the Ethernet Gateway window, as shown
in Figure 20.
Figure 20
LAN settings window
Table 20 describes the fields in the LAN window.
Table 20
LAN parameters
Field
Description
IPv4 Address
IP Address of the
Subnet Mask
Subnet mask of the
DHCP enable
Select this check box to enable DHCP
(1 of 2)
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Configure a Gateway 3 (G-240W-E)
Field
Description
DHCP Start IP Address
Starting DHCP IP address
DHCP End IP Address
Ending DHCP IP address
DHCP Lease Time
DHCP lease time (in min)
Primary DNS
Primary domain name server address
Secondary DNS
Secondary domain name server address
Static DHCP MAC Address
Hexadecimal MAC address to associate to the LAN
Static DHCP IP Address
IP address to associate to the bound MAC address
(2 of 2)
Issue: 01
Configure the LAN.
Click Save.
Bind a MAC address to the LAN by entering the MAC and IP addresses in the Static DHCP
Entry fields and then clicking Add. Repeat for all MAC addresses to be bound.
STOP. This procedure is complete.
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Procedure 14
Nokia WiFi Gateway 3 Product Guide
LAN IPv6 networking configuration
Select Network > LAN_IPv6 from the top-level menu in the Ethernet Gateway window, as
shown in Figure 21.
Figure 21
LAN IPv6 network window
Table 21 describes the fields in the LAN IPv6 network window.
Table 21
LAN IPv6 network parameters
Field
Description
DNS Server
Choose a DNS server from the drop-down menu.
Prefix Config
Choose a prefix config option from the drop-down menu, either WANConnection
(prefix will be obtained from the WAN) or Static (enables you to enter the prefix).
Prefix
This field appears if you selected the “Static” option for the “prefix config” field.
Type a connection.
Interface
This field appears if you selected the Wan Connection option for the “prefix
config” field. Choose a WAN connection interface from the drop-down menu.
DHCP Start IP Address
Enter the starting DHCP IP address.
(1 of 2)
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Field
Description
DHCP End IP Address
Enter the ending DHCP IP address.
Whether the address info
through DCHP
Select this check box to enable address information retrieval through DHCP.
Whether other info obtained
through DHCP
Select this check box to enable retrieval of other information through DHCP.
Maximum interval for
periodic RA messages
Enter the maximum interval (in seconds) for periodic Router Advertisement
messages. The interval range is from 4 to 1800.
Minimum interval for periodic
RA messages
Enter the minimum interval (in seconds) for periodic Router Advertisement
messages. The interval range is from 4 to 1800.
(2 of 2)
Issue: 01
Choose a DNS server, Prefix Config, and Interface.
Enter the DHCP configuration information.
Enter the maximum and minimum intervals for RA messages.
Click Save/Apply.
STOP. This procedure is complete.
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Procedure 15
Nokia WiFi Gateway 3 Product Guide
WAN networking configuration
Select Network > WAN from the top-level menu in the Ethernet Gateway window, as shown
in Figure 22.
Figure 22
WAN window
Table 22 describes the fields in the WAN window.
Table 22
WAN parameters
Field
Description
WAN Connection List
Choose a WAN connection from the drop-down menu to set the connection
parameters
Connection Type
Select a connection type: IPoE or PPPoE
IP Mode
Choose an IP mode from the drop-down menu: IPv4 or IPv6
(1 of 2)
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Field
Description
Enable/Disable
Select this checkbox to enable the WAN connection
NAT
Select this checkbox to enable NAT
Service
Select the checkboxes to enable service types for this connection
Enable VLAN
Select this checkbox to enable VLAN
VLAN ID
Enter the VLAN ID
VLAN PRI
Enter the VLAN PRI
WAN IP Mode
Choose an IP mode from the drop-down menu
Connection Trigger
Choose the trigger type from the drop-down menu
Username
Enter the Username provided by your ISP
Password
Enter the Password provided by your ISP
Keep Alive Time
Enter the keep alive time (5 to 60 seconds)
Keep Alive Retry
Enter the number of keep alive time retries (1 to 10 times)
Echo Value
The echo value: the keep alive time value multiplied by the number of retries
Manual DNS
Enter a DNS
(2 of 2)
Issue: 01
Configure a specific WAN connection.
Click Save.
STOP. This procedure is complete.
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Procedure 16
Nokia WiFi Gateway 3 Product Guide
WAN DHCP configuration
Select Network > WAN DHCP from the top-level menu in the Ethernet Gateway window, as
shown in Figure 23.
Figure 23
WAN DHCP window
Table 23 describes the fields in the WAN DHCP window.
Table 23
78
WAN DHCP parameters
Field
Description
WAN Connection List
Choose a WAN connection from the drop-down menu
DHCP Option 50 persistent
Select this checkbox to enable DHCP Option 50
Enable DHCP Option 60
Select this checkbox to enable DHCP Option 60 (vendor class identifier)
Enable DHCP Option 61
Select this checkbox to enable DHCP Option 61 (client identifier)
Configure a WAN DHCP option.
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Click Save.
STOP. This procedure is complete.
Procedure 17
Wireless 2.4G networking configuration
Select Network > Wireless 2.4GHz from the top-level menu in the Ethernet Gateway window,
as shown in Figure 24.
Figure 24
Issue: 01
Configure a Gateway 3 (G-240W-E)
Wireless 2.4GHz network window
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Table 24 describes the fields in the Wireless 2.4GHz network window.
Table 24
Wireless 2.4GHz network parameters
Field
Description
Enable
Select this check box to enable WiFi
Mode
Choose a WiFi mode from the drop-down menu:
•
•
•
•
•
Bandwidth
Choose 20 MHz or 40 MHz from the drop-down menu.
Channel
Choose a channel from the drop-down menu or choose Auto to have the channel
automatically assigned
Transmitting Power
Choose the percentage transmitting power from the drop-down menu
WMM
Select this check box to enable or disable wireless multi media
Total MAX Users
Enter the total number of MAX users
SSID Select
Choose the SSID from the drop-down menu
SSID Name
Enter the SSID name
Enable SSID
Enable or disable SSID from this drop-down menu
SSID Broadcast
Enable or disable SSID broadcast from this drop-down menu
MAX Users
Enter the number of MAX users
Encryption Mode
Choose an encryption mode from the drop-down menu:
•
•
•
•
WPA Version
WPA Encryption
Mode
80
OPEN
WEP
WPA/WPA2 Personal
WPA/WPA2 Enterprise
Choose a WPA version from the drop-down menu:
•
•
•
auto (b/g/n)
b/g
WPA1
WPA2
WPA1/WPA2
Choose a WPA encryption mode from the drop-down menu:
•
•
•
TKIP
AES
TKIP/AES
WPA Key
Enter the WPA key
Enable WPS
Enable or disable WPS from this drop-down menu
WPS Mode
Select a WPS mode from the drop-down menu: PBC (Push Button Connect) or PIN
(Personal Identification Number)
Configure the WiFi connection.
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If you have enabled and configured WPS, click WPS connect.
Click Save.
STOP. This procedure is complete.
Procedure 18
Wireless 5G networking configuration
Select Network > Wireless 5GHz from the top-level menu in the Ethernet Gateway window,
as shown in Figure 25.
Figure 25
Issue: 01
Configure a Gateway 3 (G-240W-E)
Wireless 5GHz network window
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Table 25 describes the fields in the Wireless 5GHz network window.
Table 25
Wireless 5GHz network parameters
Field
Description
Enable
Select this check box to enable WiFi
Bandwidth
Choose from:
•
•
•
20 MHz
40 MHz
80 MHz
Channel
Choose a channel from the drop-down menu or choose Auto to have the channel
automatically assigned
Transmitting Power
Choose a percentage for the transmitting power from the drop-down menu:
•
•
•
•
Low (20%)
Medium (40%)
High (60%)
Maximum (100%)
WMM
Select this check box to enable or disable wireless multi media
Enable MU-MIMO
Choose Enable or disable MU-MIMO from this drop-down menu
The default is Enable, which enables users and wireless terminals to communicate with
each other.
MU-MIMO may decrease WiFi performance for clients who do not support it, in which
case Nokia recommends that you choose Disable.
Total MAX Users
Enter the total number of MAX users
DFS re-entry
Select this check box to enable or disable DFS re-entry
SSID Select
Choose the SSID from the drop-down menu
SSID Name
Change the name of the selected SSID
Enable SSID
Choose Enable or disable SSID from this drop-down menu
SSID Broadcast
Choose Enable or disable SSID broadcast from this drop-down menu
MAX Users
Enter the number of MAX users
Encryption Mode
Choose an encryption mode from the drop-down menu:
•
•
•
•
OPEN
WEP
WPA/WPA2 Personal
WPA/WPA2 Enterprise (1)(2)
WPA Key
Enter the WPA key
Enable WPS
Choose Enable or disable WPS from this drop-down menu
Notes
(1)
When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options are no longer available: WPA
version, WPA encryption mode, WPA key, Enable WPS, WPS mode.
(2)
82
When Encryption Mode is set to “WPA/WPA2 Enterprise”, the following options become available: Primary
RADIUS server, port and password; Secondary RADIUS server, port, and password; RADIUS accounting port.
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Configure the Wireless connection.
If you have enabled and configured WPS, click WPS connect.
Click Save.
STOP. This procedure is complete.
Procedure 19
Wireless scheduling
Select Network > Wireless Schedule from the top-level menu in the Ethernet Gateway
window, as shown in Figure 26.
Figure 26
Wireless Schedule window
Select the Schedule Function check box to turn the wireless signal off for the configured
period.
Click the plus sign (+) to add a scheduling rule.
A separate panel appears for configuring wireless schedule rules.
Issue: 01
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Enter a start time and end time for the period in which you want the wireless signal off.
Choose Everyday or Individual Days from the drop-down menu.
If you chose Individual Days, select the check boxes for the desired days.
The Recurrence Pattern shows the rules created to date.
If desired, click the plus sign (+) to add more rules.
Click Save Changes.
STOP. This procedure is complete.
Procedure 20
IP Routing
Select Network > IP Routing from the top-level menu in the Ethernet Gateway window, as
shown in Figure 27.
Figure 27
84
IP Routing window
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Table 27 describes the fields in the IP Routing window.
Table 26
Issue: 01
IP Routing parameters
Field
Description
Enable Routing
Select this checkbox to enable static routing
Destination IP Address
Enter the destination IP address
Destination Netmask
Enter the destination network mask
Gateway
Enter the gateway address
IPv4 Interface
Choose a WAN connection previously created in the WAN network window
from the drop-down menu
Forwarding Policy
Choose a forwarding policy from the drop-down menu
Enter the routing information.
Click Add.
STOP. This procedure is complete.
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Procedure 21
Nokia WiFi Gateway 3 Product Guide
DNS configuration
Select Network > DNS from the top-level menu in the Ethernet Gateway window, as shown
in Figure 28.
Figure 28
DNS network window
Table 27 describes the fields in the DNS network window.
Table 27
86
DNS network parameters
Field
Description
DNS Proxy
Select this check box to enable DNS proxy
Domain Name
Domain name
IPv4 Address
Domain IP address
Origin Domain
Origin domain name
New Domain
New domain name
Enter the domain name and IP address and click Add.
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If required, associate an origin domain with a new domain, click Add.
STOP. This procedure is complete.
Procedure 22
TR-069 configuration
Select Network > TR-069 from the top-level menu in the Ethernet Gateway window, as
shown in Figure 29.
Figure 29
TR-069 network window
Table 28 describes the fields in the TR-069 network window.
Table 28
TR-069 network parameters
Field
Description
Periodic Inform Enable
Select this check box to enable periodic inform updates
Periodic Inform Interval(s)
Time between periodic inform updates, in seconds
URL
URL of the auto-configuration server
Username
Username used to log in to the Gateway 3 (G-240W-E)
(1 of 2)
Issue: 01
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Field
Description
Password
Password used to log in to the Gateway 3 (G-240W-E)
Connect Request Username
Username used to log in to the auto-configuration server
Connect Request Password
Password used to log in to the auto-configuration server
(2 of 2)
Configure TR-069 by entering the required information.
Click Save.
STOP. This procedure is complete.
Procedure 23
QoS configuration
Select Network > QoS Config from the top-level menu in the Ethernet Gateway window.
Figure 30 shows the window for configuring QoS L2 (Layer 2 packet sizes).
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Figure 30
Configure a Gateway 3 (G-240W-E)
QoS Config window (L2)
Figure 31 shows the window for configuring QoS L3 (Layer 3 packet sizes).
Issue: 01
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Figure 31
Nokia WiFi Gateway 3 Product Guide
QoS Config window (L3)
Table 29 describes the fields in the QoS Config window.
Table 29
QoS Config parameters
Field
Description
Type
Choose a QoS service layer type from the drop-down menu, either L2 or L3.
Source MAC
Enter the source MAC.
Select the Exclude check box to exclude the source MAC
(1 of 2)
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Field
Description
Interface
Choose an interface from the drop-down menu
DSCP Remark
Enter the value for the DSCP mark (range: 0-63); valid only for L3 Criteria
802.1p Mark
Enter the value for the 802.1p (range: 0-7)
Forwarding Policy
Enter the number for the forwarding policy (range: 1-7)
Additional fields for L3
Protocol
Choose a protocol from the drop-down menu, or select the Exclude check box
Application
Choose an application from the drop-down menu
Source IP and
Source IP Mask
Enter the values for the source IP and IP mask, or select the Exclude check box
Destination IP and
Destination IP Mask
Enter the values for the destination IP and IP mask, or select the Exclude check box
Source Port and
Source Port Max
Enter the values for the source port and port max (highest port number) or select the
Exclude check box
Destination Port and
Destination Port Max
Enter the values for the destination port and port max (highest port number), or select
the Exclude check box
(2 of 2)
Choose a QoS type from the drop-down menu: L2 or L3.
Configure a QoS policy.
Click Add to add a QoS policy.
STOP. This procedure is complete.
8.1.4
Security configuration
The Gateway 3 (G-240W-E) also supports security configuration, including:
•
•
•
•
•
•
•
Issue: 01
Firewall
MAC Filter
IP Filter
URL Filter
Parental Control
DMZ and ALG
Access Control
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Procedure 24
Nokia WiFi Gateway 3 Product Guide
Firewall configuration
Select Security > Firewall from the top-level menu in the Ethernet Gateway window, as
shown in Figure 32.
Figure 32
Firewall window
Firewall security applies only to services provided by the Gateway 3 (G-240W-E). Internet
access from the LAN side is not affected by this firewall.
Three security levels are available: Off, Low, and High.
At the Off level, no firewall security is in effect,
At the Low level, pre-routing is supported: port forwarding, DMZ, host application, and host
drop. Also supported are application services: DDNS, DHCP, DNS, H248, IGMP, NTP client,
SSH, Telnet, TFTP, TR-069, and VoIP. The following types of ICMP messages are permitted:
echo request and reply, destination unreachable, and TTL exceeded. Other types of ICMP
messages are blocked. DNS proxy is supported from LAN to WAN but not from WAN to LAN.
At the High level, pre-routing and application services are not supported. UDP Port 8000 can
be used to access the services, for example FTP can use 8021 and Telnet can use 8023.
Regular UDP cannot be used. RG access is permitted via the LAN side but not via the WAN
side.
Table 30 describes the fields in the firewall window.
Table 30
Firewall parameters
Field
Description
Security level
Choose the security level from the drop-down menu: Off, Low, or High
(1 of 2)
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Field
Description
Attack Protection
(Protection against
DoS or DDoS attacks)
Choose enable or disable attack protect from the drop-down menu
The default is disable
(2 of 2)
Issue: 01
Configure the firewall.
Click Save.
STOP. This procedure is complete.
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Procedure 25
Nokia WiFi Gateway 3 Product Guide
MAC filter configuration
Select Security > MAC Filter from the top-level menu in the Ethernet Gateway window, as
shown in Figure 33.
Figure 33
MAC filter window
Table 31 describes the fields in the MAC filter window.
Table 31
Field
MAC filter parameters
Description
Ethernet Interface
(1 of 2)
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Field
Description
MAC Filter Mode
Choose the MAC filter mode from this drop-down menu: Blocked or Allowed
LAN Port
Select the check boxes for the LAN ports
MAC Address
Choose a MAC address from the drop-down menu or enter the address in the text field
WiFi SSID
MAC Filter Mode
Choose the MAC filter mode from this drop-down menu: Blocked or Allowed
SSID Select
Choose an SSID option from the drop-down menu
Enable
Select this check box to enable MAC filtering for WiFi SSID
MAC Address
Choose a MAC address from the drop-down menu or enter the address in the text field
(2 of 2)
Issue: 01
Configure a MAC filter for the Ethernet interface.
Click Save.
If desired, select a MAC address and click the Delete column to delete a MAC address.
Click Refresh to update the information.
Configure a MAC filter for WiFi SSID (WLAN MAC filter).
Click Save.
STOP. This procedure is complete.
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Procedure 26
Nokia WiFi Gateway 3 Product Guide
IP filter configuration
Select Security > IP filter from the top-level menu in the Ethernet Gateway window, as shown
in Figure 34.
Figure 34
IP filter window
Table 32 describes the fields in the IP filter window.
Table 32
IP filter parameters
Field
Description
Enable IP Filter
Select this check box to enable an IP filter
Mode
Choose an IP filter mode from the drop-down menu:
•
•
Internal Client
Choose an internal client from the drop-down menu:
•
•
96
Drop for upstream
Drop for downstream
Customer setting - uses the IP address input below
IP - uses the connecting devices' IP to the
Local IP Address
Local IP address
Source Subnet Mask
Source subnet mask
Remote IP Address
Remote IP address
Destination Subnet Mask
Destination subnet mask
Protocol
Choose an application protocol or all from the drop-down menu
Configure the IP filter.
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Click Add.
STOP. This procedure is complete.
Procedure 27
URL filter configuration
Select Security > URL Filter from the top-level menu in the Ethernet Gateway window, as
shown in Figure 35.
Figure 35
URL Filter window
Note — You cannot use URL filtering for HTTPS. The URL is encrypted
when using HTTPS.
Table 33 describes the fields in the URL Filter window.
Table 33
URL Filter parameters
Field
Description
Enable URL filter
Select the check box to enable the URL filter
URL filter type
Select the radio button for Block or Allow the URL
URL Address
Enter the URL address
(1 of 2)
Issue: 01
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Field
Description
Port
Enter the port number; the default is 80
(2 of 2)
Configure the URL Filter.
Click Add Filter.
STOP. This procedure is complete.
Procedure 28
Parental control
Select Security > Parent Control from the top-level menu in the Ethernet Gateway window,
as shown in Figure 36.
Figure 36
Parental Control window
Table 34 describes the fields in the Parental Control window.
Table 34
Parental control parameters
Field
Description
Policy Name
Enter a name for the parental control policy or choose a policy from the list
(1 of 2)
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Field
Description
Device
The device for which the rule will apply
IP
Enter the IPv4 address for the device or choose an IPv4 address from the list
Days of the week
Choose Every Day, or Individual Days and select the check boxes for the days of the week
for which the policy applies
From/To
Enter the times for the policy to be in effect
(2 of 2)
Select the Access Control check box.
Click the plus sign (+) to add a policy.
A separate panel appears for configuring the policy name, IP address of the device, and
dates and times for the policy.
Issue: 01
Configure the parental control policy.
Click Enable to activate the policy.
STOP. This procedure is complete.
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Procedure 29
Nokia WiFi Gateway 3 Product Guide
DMZ and ALG configuration
Select Security > DMZ and ALG from the top-level menu in the Ethernet Gateway window,
as shown in Figure 37.
Figure 37
DMZ and ALG window
Table 35 describes the fields in the DMZ and ALG window.
Table 35
DMZ and ALG parameters
Field
Description
ALG Config
Select the check boxes to enable the protocols to be supported by the ALG: FTP,
TFTP, SIP, H323, RTSP, L2TP, IPSEC, PPTP
DMZ Config
100
WAN Connection List
Choose a WAN connection from the drop-down menu
Enable DMZ
Select this check box to enable DMZ on the chosen WAN connection
DMZ IP Address
Choose Customer Setting and enter the DMZ IP address or choose the IP address
of a connected device from the drop-down menu
Configure ALG.
Click Save ALG.
Configure DMZ.
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Click Save DMZ.
STOP. This procedure is complete.
Procedure 30
Access control configuration
This procedure describes how to configure the access control level (ACL).
Note 1 — ACL takes precedence over the firewall policy.
Note 2 — The trusted network object will be shared for all WAN
connections; it is not applied individually to a WAN connection.
Select Security > Access Control from the top-level menu in the Ethernet Gateway window,
as shown in Figure 38.
Figure 38
Access Control window
Table 36 describes the fields in the Access Control window.
Issue: 01
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Table 36
Nokia WiFi Gateway 3 Product Guide
Access control parameters
Field
Description
WAN
Choose a connection from the drop-down menu
Trusted Network Enable
Click to enable or disable
ICMP, Telnet, SSH, HTTP, TR-069,
HTTPS, SFTP
Select an access control level for each protocol:
WAN side: Allow, Deny, or Trusted Network Only
LAN side: Allow or Deny
Source IP Start
Enter a start IP address for the new subnet trusted network
Source IP End
Enter an end IP address for the new subnet trusted network
Select a WAN connection from the drop-down menu.
Click to enable or disable Trusted Network.
Select an access control level for each of the six protocols: ICMP, Telnet, SSH, HTTP,
TR-069, HTTPS, and SFTP for both the WAN and the LAN side.
Click Save.
Optionally, add one or more subnet trusted networks.
The maximum number of entries is 32.
You can also use the Source IP fields to delete a previously created entry for a subnet trusted
network.
8.1.5
STOP. This procedure is complete.
Application configuration
The Gateway 3 (G-240W-E) also supports application configuration, including:
•
•
•
•
•
102
port forwarding
port triggering
DDNS
NTP
UPnP and DLNA
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Procedure 31
Configure a Gateway 3 (G-240W-E)
Port forwarding configuration
Select Application > Port forwarding from the top-level menu in the Ethernet Gateway
window, as shown in Figure 39.
Figure 39
Port forwarding window
Table 37 describes the fields in the port forwarding window.
Table 37
Port forwarding parameters
Field
Description
Application Name
Choose an application name from the drop-down menu
WAN Port
WAN port range
LAN Port
LAN port range
Internal Client
Choose a connected device from the drop-down menu and enter the associated
IP address
Protocol
Choose the port forwarding protocol from the drop-down menu:
•
•
•
TCP
UDP
TCP/UDP
Enable Mapping
Select this check box to enable mapping
WAN Connection List
Choose a WAN connection from the drop-down menu
Note: only active devices are shown on this menu
Issue: 01
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Configure port forwarding.
Click Add.
STOP. This procedure is complete.
Procedure 32
Port triggering
Select Application > Port Triggering from the top-level menu in the Ethernet Gateway
window, as shown in Figure 40.
Figure 40
Port Triggering window
Table 37 describes the fields in the Port Triggering window.
Table 38
Port triggering parameters
Field
Description
Application Name
Choose an application name from the drop-down menu
Open Port
Enter the open port range
(1 of 2)
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Field
Description
Triggering Port
Enter the triggering port range
Expire Time
Enter the expiration time in seconds
Open Protocol
Choose the open port protocol from the drop-down menu:
•
•
•
Trigger Protocol
TCP
UDP
TCP/UDP
Choose the triggering port protocol from the drop-down menu:
•
•
•
TCP
UDP
TCP/UDP
Enable Triggering
Select this check box to enable port triggering
WAN Connection List
Choose a WAN connection from the drop-down menu
Note: only active devices are shown on this menu
(2 of 2)
Issue: 01
Configure port triggering.
Click Add.
STOP. This procedure is complete.
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Procedure 33
Nokia WiFi Gateway 3 Product Guide
DDNS configuration
Select Application > DDNS from the top-level menu in the Ethernet Gateway window, as
shown in Figure 41.
Figure 41
DDNS window
Table 39 describes the fields in the DDNS window.
Table 39
106
DDNS parameters
Field
Description
WAN Connection List
Choose a WAN connection from the drop-down menu
Enable DDNS
Select this check box to enable DDNS on the chosen WAN connection
ISP
Choose an ISP from the drop-down menu.
Domain Name
Enter the domain name for the DDNS server
Username
Enter the DDNS username
Password
Enter the DDNS password
Configure DDNS.
Click Save.
STOP. This procedure is complete.
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Procedure 34
NTP configuration
Select Application > NTP from the top-level menu in the Ethernet Gateway window, as shown
in Figure 42.
Figure 42
Issue: 01
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NTP window
Select the Enable NTP Service check box.
Click Save.
STOP. This procedure is complete.
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Procedure 35
Nokia WiFi Gateway 3 Product Guide
UPnP and DLNA configuration
Select Application > UPnP and DLNA from the top-level menu in the Ethernet Gateway
window, as shown in Figure 43.
Figure 43
UPnP and DLNA window
Select the Enable UPnP check box to enable UPnP.
Click Save/Apply.
STOP. This procedure is complete.
8.1.6
Maintenance
The Gateway 3 (G-240W-E) supports maintenance tasks, including:
•
•
•
•
•
•
•
•
108
Password change
Device Management
Backup and Restore
Firmware Upgrade
Device Reboot
Restore Factory Defaults
Diagnostics
View Logs
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Procedure 36
Configure a Gateway 3 (G-240W-E)
Password configuration
A password must adhere to the following password rules:
•
•
•
•
•
the password may consist of uppercase letters, lowercase letters, digital numbers, and
the following special characters ! # + , - / @ _ : = ]
the password length must be from 8 to 24 characters
the first character must be a digital number or a letter
the password must contain at least two types of characters: numbers, letters, or special
characters
the same character must not appear more than 8 times in a row
When the password meets the password rules, the application displays the message “Your
password has been changed successfully”.
When the password does not meet the password rules, the application displays a message to
indicate which password rule has not been followed, for example:
•
•
•
•
the password is too short
the password is too long
the first character cannot be a special character
there are not enough character classes
Select Maintenance > Password from the top-level menu in the GPON Home Gateway
window, as shown in Figure 44.
Figure 44
Password window
Table 40 describes the fields in the password window.
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Table 40
Nokia WiFi Gateway 3 Product Guide
Password parameters
Field
Description
New Password
New password (must adhere to the password rules described above)
Re-enter Password
Must match the new password entered above exactly
Prompt Message
Password prompt message
Configure the new password.
Click Save.
STOP. This procedure is complete.
Procedure 37
Device management
Select Maintenance > Device Management from the top-level menu in the Ethernet Gateway
window, as shown in Figure 45.
Figure 45
Device Management window
Table 41 describes the fields in the Device Management window.
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Table 41
Device Management parameters
Field
Description
Host Name
Choose a host from the drop-down menu
Host Alias
Enter an alias for the chosen host
Configure an alias for a specific host.
Click Add.
STOP. This procedure is complete.
Procedure 38
Backup and Restore
Select Maintenance > Backup and Restore from the top-level menu in the Ethernet Gateway
window, as shown in Figure 46.
Figure 46
Issue: 01
Configure a Gateway 3 (G-240W-E)
Backup and Restore window
Click Select File and choose the backup file.
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Click Import Config File to restore the Gateway 3 (G-240W-E) to the saved backup or click
Export Config File to export the current configuration to the backup file.
STOP. This procedure is complete.
Procedure 39
Upgrade firmware
Select Maintenance > Firmware Upgrade from the top-level menu in the Ethernet Gateway
window, as shown in Figure 47.
Figure 47
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Nokia WiFi Gateway 3 Product Guide
Firmware Upgrade window
Click Select File and choose the new firmware file.
Click Upgrade to upgrade the firmware.
STOP. This procedure is complete.
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Nokia WiFi Gateway 3 Product Guide
Procedure 40
Reboot
Select Maintenance > Reboot Device from the top-level menu in the Ethernet Gateway
window, as shown in Figure 48.
Figure 48
Issue: 01
Configure a Gateway 3 (G-240W-E)
Reboot Device window
Click Reboot to reboot the Gateway 3 (G-240W-E).
STOP. This procedure is complete.
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Procedure 41
Restore factory defaults
Select Maintenance > Factory Default from the top-level menu in the Ethernet Gateway
window, as shown in Figure 49.
Figure 49
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Nokia WiFi Gateway 3 Product Guide
Factory Default window
Click Factory Default to reset the Gateway 3 (G-240W-E) to its factory default settings.
STOP. This procedure is complete.
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Procedure 42
Diagnose connections
Select Maintenance > Diagnostics from the top-level menu in the Ethernet Gateway window,
as shown in Figure 50.
Figure 50
Issue: 01
Configure a Gateway 3 (G-240W-E)
Diagnostics window
Choose a WAN connection to diagnose from the drop-down menu.
Enter the IP address or domain name.
Select the test type: ping, traceroute, or both.
Enter the number of ping attempts to perform (1 to 1000); the default is 4.
Enter a ping packet length (64 to 1500); the default is 64.
Enter the maximum number of trace hops (1 to 255); the default is 30.
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Click Start Test. Results will be displayed at the bottom of the window.
Click Cancel to cancel the test.
10
STOP. This procedure is complete.
Procedure 43
View log files
Select Maintenance > Log from the top-level menu in the Ethernet Gateway window, as
shown in Figure 51.
Figure 51
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Nokia WiFi Gateway 3 Product Guide
Log window
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Choose a write level from the drop-down menu to determine which types of events are
recorded in the log file:
•
•
•
•
•
•
•
•
Configure a Gateway 3 (G-240W-E)
Emergency
Alert
Critical
Error
Warning
Notice
Informational
Debug
Choose a reading level from the drop-down menu to determine which types of events to
display from the log file:
•
•
•
•
•
•
•
•
Emergency
Alert
Critical
Error
Warning
Notice
Informational
Debug
The log file is displayed at the bottom of the window.
STOP. This procedure is complete.
8.1.7
RG troubleshooting counters
The Troubleshooting Counters feature enables service providers and end users to
monitor the performance of their broadband connection.
Tests are run to retrieve upstream and downstream throughput, latency, and DNS
response time. The Troubleshooting Counters window also displays upstream and
downstream packet loss and Internet status.
Procedure 44
Retrieve Residential Gateway (RG) troubleshooting counters
Select RG Troubleshooting Counters from the left menu in the Ethernet Gateway window.
The RG Troubleshooting Counters window appears; see Figure 52.
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Configure a Gateway 3 (G-240W-E)
Figure 52
Nokia WiFi Gateway 3 Product Guide
RG Troubleshooting Counters window
Table 42 describes the fields in the RG Troubleshooting Counters window.
Table 42
RG Troubleshooting Counters parameters
Field
Description
WAN Connection List
Select a WAN connection from the list
US Throughput
This test is used to determine the upstream throughput/speed
Click US Speed Test to specify the time for the upstream test
The default is weekly, performed at idle to a public server
DS Throughput
This test is used to determine the downstream throughput/speed
Click DS Speed Test to specify the time for the downstream test
The default is weekly, performed at idle to a public server
US Packet Loss
The number of upstream packages lost
(1 of 2)
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Configure a Gateway 3 (G-240W-E)
Field
Description
DS Packet Loss
The number of downstream packages lost
Internet Status
Whether the broadband connections is active (UP) or not (DOWN)
Latency
This test is used to determine the lowest round-trip time in milliseconds by pinging
the target server multiple times
Click Latency Test to specify the time for the test
The default is weekly, performed at idle to a public server
DNS Response Time
This test is used to determine the lowest round-trip time in milliseconds by sending
a request to the target DNS server
Click DNS Response Test to specify the time for the test
The default is weekly, performed at idle to a public server
Port Mirror
Select Source Port, Destination Port, Direction (Up or Down) and Status (Enable or
Disable)
(2 of 2)
Issue: 01
Configure the test times if desired.
Click Refresh to update the data.
STOP. This procedure is complete.
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Nokia WiFi Gateway 3 Product Guide
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Customer document and product support
Customer documentation
Customer Documentation Welcome Page
Technical Support
Customer Documentation Technical Support
Documentation feedback
Customer Documentation Feedback
Copyright 2018 Nokia.
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