Novatel Wireless NRM-3800 CDPD Data Transceiver User Manual Manual

Novatel Wireless, Inc. CDPD Data Transceiver Manual

Manual

13 Watt Installation GuideDRAFT
23 WATT INSTALLATION GUIDE 1Introduction 4Configuration 4Contents 4Accessories 4SAFETY NOTICES AND LIABILITIES 5Warning: 5Liability 5INTERFERENCE STATEMENTS 6Federal Communications Commission Radio Frequency Interference Statement 6Caution: 6ICES-003 Statement 6INSTALLATION 7POWER CABLE INSTALLATION 8ANTENNA INSTALLATION 9LED'S AND CONNECTORS 10HOW TO START AND LAUNCH APPLICATIONS 11SPECIFICATIONS 12TECHNICAL SUPPORT 14How to Contact Novatel Wireless Technical Support 14What Customer Support Can Do For You 14POWER ISSUES 15
3Transmitting 15Sleep Mode 15COVERAGE ISSUES 16
4IntroductionThe purpose of this on-line help system is to describe the procedures required to install 3 WattModem in a vehicle environment. If you require information on alternate installations pleasecontact our technical support department at 1-888-888-9231 or email at:support@novatelwireless.comConfigurationThe 3 Watt Modem can be purchased in the following configurations:• Base Model (available in bulk or individual packaging)• GPS Modem (available in bulk or individual packaging)ContentsThe 3 Watt Modem is shipped with the following contents:• 3 Watt Modem• Power Cable• Mounting Hardware• CD-ROM with Modem Manager software• Installation Guide• Trouble Shooting Guide• Warranty CardAccessoriesThe following accessories are available to be added to your 3 Watt Modem.• GPS add on card (Trimble)• GPS add on card (Rockwell)• Panel mount face plate
5Safety Notices and LiabilitiesWarning:This product is not to be used in any environment where radio frequency equipment is prohibitedor restricted in its use. This includes aircraft/airports, hospitals, and other sensitive electronicareas.LiabilityNovatel Wireless Inc. assumes no responsibility for any damage or loss resulting from the use ofits products. Novatel Wireless assumes no responsibility for any loss or claims by third parties,which may arise through the use of its products. Novatel Wireless assumes no responsibility forany damage or loss caused by the deletion or loss of data as a result of malfunctions or repairs. Besure to make backup copies of all-important data on other media to protect against data loss.The information disclosed herein is the exclusive property of Novatel Wireless and no part of thispublication may be reproduced or transmitted in any form or by any means including electronicstorage, reproduction, execution or transmission without the prior written consent of NovatelWireless. The information contained in this document is subject to change without notice andshould not be construed as a commitment by Novatel Wireless unless such commitment isexpressly given in a covering document.
6Interference StatementsFederal Communications Commission Radio Frequency Interference StatementThis equipment has been certified to comply with the limits for a class A digital device, pursuantto part 15 of the FCC rules. These limits are designed to provide reasonable protection againstharmful interference in residential situations. This equipment generates, uses, and can radiate radiofrequency energy. If not installed and used in accordance with the instructions, it may causeharmful interference to radio or television reception, which can be determined by turning theequipment on and off. You are encouraged to try to correct the interference by one or more of thefollowing measures.• Reorient or relocate the receiving antenna of the selected television, radio, or cordless telephone.• Increase the separation between the equipment and the receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.• Consult the dealer or an experienced radio/television technician for additional suggestions.Caution:Changes or modifications to this equipment not expressly approved by Novatel Wireless couldvoid the user’s authority to operate the equipment.ICES-003 StatementThis Class B digital apparatus meets all requirements of the Canadian Interference-CausingEquipment Regulations.
7InstallationIt is recommended that your 3 Watt modem be installed in one of the following locations tofacilitate ease of installation and monitoring of modem performance:• Under the dash/console• On the center console• In the trunk (preferably off the floor)• Any other location with ease of access and visibility of the unit's LED'sUse the following guidelines when choosing an installation location for the modem:• Ensure there is no hazard when drilling the mounting holes. (wiring, fuel, etc)• Select a location that does not interfere with the seat travel or door movement.• Select a location that is not a source of heat.• Ensure the modem has at least 1 inch of clearance on all sides for cooling.• Locate the modem away from any electronic control systems in the vehicle to preventpossible RF interference from the modem. (Although the 3 Watt modem passes all FCCrequirements, we cannot ensure that the automobile electronics are not susceptible to themodem transmitted power)• If possible place the modem on the same side of the vehicle as the battery. This will simplifythe routing of the power cable.Drill holes into the vehicle appropriate to the chosen location and install the modem using theprovided mounting hardware.
8Power Cable InstallationConnect the provided power cable as shown in the pinout diagram shown below.The modem will not work if the vehicle does not have a negative ground. There are no fuses onthe power cable, because an internal resettable fuse is included with the modem. The function of the power pins and color of wires are as follows:
9Antenna InstallationWhen choosing an antenna for your modem installation you should select one that meets thefollowing specifications:• Cellular frequency band• TNC connector• 50 ohm cable• 3 dBi gain (+/- 2 dBi)Please follow these recommendations when installing your antenna:• Install the antenna only according to its manufacturer instructions.• Connect the antenna's TNC connector to the modem's RF connector.• Only mount the antenna where designed to be mounted.• Do not install a glass mount antenna on metallic glass or with the antenna conductor placedover the rear window heating wires.• Do not mount a roof mount antenna on a fiberglass or plastic surface.Care should be taken when choosing the location on the vehicle for the antenna installation:• Select the highest possible point on the vehicle to install the antenna.• Select a location that has easy access to a cable run to simplify connecting the antenna to themodem.• Select a cable run that is free of hazards such as excessive heat, possible screw punctures orthat requires pinching of the cable when installing it.• Select a cable run that allows the cable to remain fixed in place. A cable that has to move inhoods/doors or other moveable locations on the vehicle will eventually fray and break.• Select a cable route that is at least 8 inches (20.3 centimeters) away from any microprocessorcontrolled electronic equipment.
10LED's and ConnectorsThe modem has 5 LED indicators on its front face as shown in the diagram. The functions of eachof the LED's are explained in the table.
11How to Start and Launch ApplicationsTo run applications that connect to the Internet that make use of the Internet, you must first run theWireless Modem Manager. There are two ways to start the Wireless Modem Manager:• Run the Wireless Modem Manager by click on the Windows Start button and select Programs->Novatel Wireless->Serial->Wireless Modem Manager• Run the Wireless Modem Manager by double clicking on the Wireless Modem Manager Iconon your desktop.Under Windows, the Wireless Modem Manager will display a “Ready” message in the statusmessage area and the status indicator will turn green when the modem is registered. At this point,you can start your other Internet applications and they will automatically use the existingconnection created by the Wireless Modem Manager to connect to the Internet. Using WirelessModem Manager also gives you the benefit of an icon in the status area of the taskbar (next to theclock). The Wireless Modem Manager icon (a modem with an antenna) will either be red toindicate that you do not have a valid Internet connection, or green to indicate that your modem hasregistered onto the wireless network, and is ready to be used with your applications.Modem not ready for use (unregistered)Modem ready for use (registered)Under Windows CE, the Wireless Modem Manager displays three checkboxes on the Config tab.These three checkboxes are:• Cellular Signal Present• Wireless IP Service Detected• Modem ReadyWhen the Modem Ready is checked, your modem is registered and ready for use. At this point,you can start your other Internet applications and they will automatically use the existingconnection created by the Wireless Modem Manager to connect to the Internet. Using the WirelessModem Manager also gives you the benefit of an icon in the status area of the taskbar (next to theclock). The Wireless Modem Manager icon (the Novatel Wireless logo) will either be gray toindicate that you do not have a valid Internet connection, or solid black to indicate that yourmodem has registered onto the wireless network, and is ready to be used with your applications.Modem not ready for use (unregistered)Modem ready for use (registered)
12SpecificationsCase:• Black Aluminium extrusion chassis and metal face plates• Base unit with flanges for direct mounting• Dust and water resistant splash proof coverDimensions:• Length: 8.5" / 21.25 cm• Width: 5.5" / 13.75 cm• Height : 1.5" / 3.75 cmAntenna Connector:• TNC, 50 ohms, VSWR 1:15 nominal, 1:20 maximumPower Connector:• DB-9 connector with R232 signal levelsIndicators:• SVC (Service), RDY (Ready), ACT (RF Activity), SIG (Signal Quality), GPS (GPS Look)Frequency:• Standard CDPD ( 824 MHz to 896 MHz)Power Requirements:• 13.6 V +/-20% nominal, 30 volts maximum, 9 volts minimum, 2 amps maximum inputcurrentPower Protection:• Reverse polarity protection and self correcting current limitOperating Temperature:• -30° to 70° CVibration Conformance:• MIL-STD 202F and CDPD standard• 15 G six axis, 5 to 200 Hx operatingShock:
13• CDPD Standard 20 G axis non-operatingHumidity:• 5% to 95% (non-condensing)Wireless Protocols:• Fully Integrated CDPD 1.1 ( Class 1) 3 watt unitCables:• Marine grade, 14-gauge power cable, 12-volt supply, ground, ignition sense and alert outputRegulatory Approval:• FCC part 22 and part 15, and Industry CanadaWarranty:• Full 3 year warranty, optional extended warranty available
14Technical SupportIf you are in need of technical support regarding the operation of your 3 Watt Modem, contact theNovatel Wireless Customer Support Center, or refer to the following resources.• Your Wireless IP Service Provider. Contact information may be found in the WirelessConfiguration Wizard or on the Novatel Wireless website at http://www.novatelwireless.com.• The on-line help that can be accessed from the 3 Watt Modem’s CD-ROM• The product support information on the Novatel Wireless website athttp://www.novatelwireless.com.How to Contact Novatel Wireless Technical SupportTechnical and Customer Support can be contacted toll-free by telephone at1-888-888-9231 or by using our general support email address at support@novatelwireless.comWhat Information Technical Support Personnel Might Need From You• Your computer operating system (Windows 95/98/NT4.0/2000/CE).• The version of the operating system (e.g. Windows 95 Version B, NT 4, and CE 2.1).• The Electronic Identification number of the modem.( Found on the 3 Watt label, or in theWireless Modem Manager)• The version of the software for Wireless Modem Manager and Wireless ConfigurationWizard software. (Found in the About screen).• Your Wireless Internet Provider (Carrier, CDPD Service Provider)• Geographic Location of Use.What Customer Support Can Do For YouCustomer support can assist you in the following ways:• Technical support to help you get your get the 3 Watt Modem operating.• General information on all of Novatel Wireless Technology products and services.• Direct sales of Novatel Wireless Technology products and services.• Information on third party solutions and vendors.
15Power IssuesYour 3 Watt Modem is designed with state-of-the-art power saving features.TransmittingThe 3 Watt modem consumes the greatest amount of power when transmitting. Your 3 Wattmodem transmits only when it needs to send data or acknowledge data to the network. Forexample, you may be “connected” and browsing the Internet, but the transmitter will not turn onunless the modem needs to send data to a website.Sleep ModeYour 3 Watt modem is equipped with an advanced power saving feature called sleep mode. Sleepmode allows your 3 Watt modem to shut off almost all power consumption during times when it isregistered with the Wireless IP network, but has no data to send or receive. In this mode, your 3Watt modem checks for incoming data periodically (about once every couple of minutes). If itsenses that there is data to send or receive, it will resume normal operation. Sleep mode will onlyoperate when the 3 Watt modem is registered on the network, so it must be in an area withWireless IP coverage. Sleep mode is normally enabled, but can be disabled using the WirelessModem Manager.
16Coverage IssuesFor the latest Wireless IP (CDPD) coverage information, refer to any of the following websites:• Your Wireless IP (CDPD) Service Provider website.• The Novatel Wireless website at http://www.novatelwireless.com.• The Wireless Data Forum website at http://www.wirelessdata.com.
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