Novatel Wireless NRM-MG301 Merlin G301 PCMCIA card for GSM/GPRS PCS User Manual Merlin GPRS

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Document ID	272128
Application ID	UjKk76ZUw3eqydwL0leNuw==
Document Description	Replacement manual
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Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	38.45kB (480660 bits)
Date Submitted	2002-09-23 00:00:00
Date Available	2002-07-24 00:00:00
Creation Date	2002-09-20 14:54:45
Producing Software	Acrobat Distiller 4.05 for Windows
Document Lastmod	2002-09-23 11:36:59
Document Title	Merlin_GPRS.book
Document Creator	FrameMaker 6.0
Document Author:	RLinton

Merlin for GPRS
Setup Guide
For Merlin for GPRS™ G301 and mobile PhoneTools™
Revision 1.1
PN 90023376
Notice: Restricted Proprietary Information
© Copyright Novatel Wireless Technologies Ltd. (2002)
The information contained in this document is the exclusive property of Novatel Wireless Technologies Ltd. All rights reserved.
Unauthorized reproduction of this manual in any form without the expressed written approval of Novatel Wireless Technologies
Ltd is strictly prohibited. This manual may not, in whole or in part, be copied, reproduced, translated, or reduced to any electronic
or magnetic storage medium without the written consent of a duly authorized officer of Novatel Wireless Technologies Ltd.
The information contained in this document is subject to change without notice and should not be construed as a commitment by
Novatel Wireless Technologies Ltd. unless such commitment is expressly given in a covering document.
Novatel Wireless Technologies Ltd makes no warranties, either expressed or implied, regarding this document, its
merchantability, or its fitness, for any particular purpose.
Microsoft®, Windows®, Microsoft® Pocket Internet Explorer, Microsoft® Pocket Outlook, and Microsoft® ActiveSync® are either
registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand names
and product names used in this document are trade names, service marks, trademarks, or registered trademarks of their
respective owners.
Printed and produced in Canada.
Contents
Contents .................................................................................................................. 1
Contact Information ................................................................................................. 1
Reference Information............................................................................................. 1
Getting Started ........................................................................................................ 2
About Your Modem ................................................................................................. 4
About Connection Profiles....................................................................................... 8
Startup Procedure ................................................................................................... 9
Installing mobile PhoneTools .................................................................................. 10
Using mobile PhoneTools ....................................................................................... 11
Connecting to the Internet ....................................................................................... 22
Sending a Short Message ....................................................................................... 23
Making a Phone Call ............................................................................................... 25
Sending a Fax ......................................................................................................... 26
Sending Email ......................................................................................................... 27
Troubleshooting....................................................................................................... 29
Notices .................................................................................................................... 30
Glossary .................................................................................................................. 32
Contact Information
Reference Information
Please record for future reference:
IMEI (found on back of Merlin modem) ____________________________________
SIM card number______________________________________________________
APN_________________________________________________________________
2
Getting Started
Getting Started
This guide explains how to install your Merlin for GPRS™ G301 wireless modem in a PC, so you
can use mobile PhoneTools™ software to connect to the Internet, send short (SMS) messages,
make phone calls, send faxes and use email. Before you install your modem, you need to know
some basic information about it. Please read the following sections on Getting Started, About
Your Modem, and About Configuration Profiles. Once you understand this information, you will
be ready to perform the Startup Procedure on page 9. The Startup Procedure briefly describes
how to make a basic GPRS connection.
Safety
Your Merlin for GPRS G301 wireless modem is a low-power radio transmitter and receiver. It has
been carefully designed and tested to comply with national and international safety standards
regarding radio frequency (RF) exposure limits. These limits are part of the comprehensive
guidelines that establish allowable levels of RF energy exposure for the general population and
take into account wide safety margins.
In order to ensure optimum performance of the modem and to minimize exposure to RF energy,
always follow the simple guidelines described below.
1.
When using your wireless modem, position the antenna so that it does not come into
direct contact with yourself or others.
Yes
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Getting Started
2.
Do not use the modem if the antenna is damaged. Operate the modem with only the supplied
antenna or an approved replacement antenna.
3.
Unauthorized modifications, attachments or antennas not expressly approved by
Novatel Wireless can void the user’s authority to operate this equipment and violate FCC
regulations.
4.
If you use medical devices such as a pacemaker or hearing aid, consult the manufacturer
of the device to determine if it is adequately shielded from RF energy. Persons with
pacemakers should always maintain a separation distance of at least 6 inches (15 cm)
from the modem when the modem is powered on. Wireless products can interfere with some
hearing aids. Consult with your hearing aid manufacturer to discuss alternative solutions.
5.
This product is not to be used in any environment where radio frequency equipment is
prohibited or restricted in its use. This includes aircraft, airports, hospitals, and other
sensitive electronic areas. To ensure that your modem is deactivated and power can not be
applied accidently to the modem, you should remove the modem from your computer
under the above conditions.
6.
Under extended operation the Merlin for GPRS modem will generate a noticeable amount of
heat. Like all PC Cards, the modem generates heat during normal operations and is also
heated by the host computer. For this reason it is recommended that you allow the modem
to cool down after extensive operation so that it is cool to the touch when you remove it from
your computer.
7.
Do not remove the antenna from the modem during operation.
Requirements
The following items are required to set up and use your Merlin for GPRS PC Card modem:
• Portable PC with Pentium lll or higher with Type II PC Card slot, 16 MB hard drive space
and CD-ROM drive
• Microsoft® Windows 98 SE™ or Windows 2000™ or Windows XP™ or Windows ME™
• Installation CD, included with your Merlin for GPRS PC Card modem
• GSM/GPRS account with a wireless IP service provider in your area
• SIM card containing your GSM/GPRS account information
• Internet browser software (for example, Microsoft Internet Explorer®)
Note: Please ensure that you have the latest BIOS for your computer. You can contact the
computer manufacturer to obtain it or you may be able to obtain it from their web site.
Technical Support
If you require technical support, please contact the supplier of your SIM card or your local GSM/
GPRS service provider.
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About Your Modem
About Your Modem
Figure 1 identifies the main parts of the Merlin for GPRS G301 dual-band modem. The parts are
described below.
Audio
jack
Antenna
jack
LED
Antenna
Modem
body
Connector
SIM card
SIM card slot
Orientation notch
G301
Figure 1 Modem Parts
Part
Description
Antenna
Receives and transmits radio waves and data. Plugs into
antenna jack located on modem..
LED
Indicates if the modem has located a network. If the LED is
red, the modem is searching for a network. If the LED is
green, the modem has located a network.
Modem body
Contains the electronic circuits and slides into Type II PC
card slot of a PC.
SIM card
Small identification card that inserts into SIM card slot. The
orientation notch helps you to insert the SIM card correctly
into the SIM card slot.
Audio jack
Jack for optional head set (used to make phone calls).
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About Your Modem
Antenna
The antenna plugs into a jack located on the modem body, as shown in Figure 2.
Antenna
jack
G301
Figure 2 Antenna jack
The antenna is flexible, so you can change its orientation. You can move the antenna out of the
way when inserting your modem into your PC, and you can adjust the antenna to get the best
signal reception during operation. Fold the antenna against the back of the modem when storing
the modem outside of your computer.
Important: When using your wireless modem, ensure the antenna does not come into direct
contact with yourself or others. Please read Safety on page 2 for more information.
LED
The LED (light emitting diode) indicates if the modem has located a network. If the LED is red,
the modem is searching for a network. If the LED is green, the modem has located a network.
SIM Card
Your personal account information is stored on the SIM (Subscriber Identity Module) card, as
shown in Figure 3. In order to use your Merlin for GPRS modem, you must first set up a
GSM/GPRS network account with your service provider and obtain a SIM card.
Orientation
notch
SIM card
contact points
Figure 3 SIM card
The SIM card contains a small amount of memory and a processor to assist in the management
of your account information.
The SIM card contact points connect the SIM card to the modem. Take care not to damage the
contact points. Avoid touching contact points with your fingers.
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6
About Your Modem
The orientation notch will help you to correctly insert the SIM card in the modem. If you insert the
SIM card incorrectly into the SIM slot (or if no SIM is installed), the modem will not be able to
communicate with a network.
Audio Jack and Optional Head Set
An optional head set can be used to make voice phone calls. The head set plugs into the audio
jack on the modem, as shown in Figure 4.
Earphone
Microphone
G301
Audio jack
Head set
Figure 4 Audio jack and head set
Inserting the SIM Card
The SIM card is inserted into the SIM card slot, as shown in Figure 5.
SIM card slot
Orientation notch
Contact
points face down
G301
Figure 5 Inserting the SIM card
For G301 modems, ensure that SIM contact points face downward and the orientation notch is
positioned to the right..
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About Your Modem
To remove the SIM card from a G301 modem, slide the SIM eject button towards the SIM slot.
SIM eject
button
SIM slot
G301
Figure 6 Removing the SIM card
Inserting the Modem
To insert the Merlin for GPRS modem into your PC, turn the modem face up, place the antenna
in an upright position, and insert the connector end of the modem (the end opposite to the
antenna) into the Type II PC Card slot, as shown in Figure 7.
Merlin G300
modem
with SIM installed
Figure 7 Inserting the modem
To remove the modem, first click the PC Card tray icon
(located in the bottom-right corner
of your desktop) to stop the modem. A message will appear telling you that it is safe to remove
your modem. Press the PC Card slot eject/stop button and remove the modem from the PC Card
slot.
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8
About Connection Profiles
About Connection Profiles
Before you can connect to a network, you need a Connection Profile. A Connection Profile is
information that is stored and used by the mobile PhoneTools software whenever it connects the
modem to a network. A connection profile identifies the modem to the service provider and
enables you to access your account.
If your service provider has provided you with one or more predefined connection profiles, you
can simply use one connection profile to connect to a network— the modem will automatically
search for and register with the network defined by the default connection profile. However, if no
connection profile exists, you will need to create one with the Remote Access Connection
Wizard before you can connect to a network.
See Creating a GPRS Connection Profile on page 14 for more information about creating a
GPRS connection profiles.
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Startup Procedure
Startup Procedure
1.
Plug the antenna into the modem. See Antenna on page 5 for more information.
2.
Insert the SIM card into the modem. See Inserting the SIM Card on page 6 for more
information.
When you insert the SIM card into the modem, ensure the SIM card is orientated correctly.
3.
Insert the Merlin modem into your portable PC.
4.
Install the mobile PhoneTools software. See Installing mobile PhoneTools on page 10
for detailed instructions.
Insert the Installation CD into your computer to launch the Setup program. If the Setup
program does not automatically display, run autorun.exe on the CD.
Click the type of installation you need and follow the on-screen prompts. Click Finish to
complete the software installation.
A PC Card tray icon will appear at the bottom of your screen and a mobile PhoneTools
icon will be placed on your PC’s desktop.
5.
Launch mobile PhoneTools.
Double-click the mobile PhoneTools icon on your desktop. mobile PhoneTools launches
and initializes the modem. After the modem is initialized, the mobile PhoneTools
automatically searches for the network indicated by the default connection profile.You will
either use a predefined (default) connection profile or need to create a new connection
profile to be able to connect to a network. See Creating a GPRS Connection Profile on
page 14 for more information.
6.
Connect to a Network. See Connecting to a Network on page 20 for more information.
Click the GPRS Connection button on the virtual phone menu to connect to a network. The
modem will attempt to connect to the network using information from the (default)
connection profile. When a connection is made, a confirmation message appears on your
PC screen.
If a problem occurs while connecting, warning messages may be displayed on the screen.
Please read any messages and follow the instructions. See Troubleshooting on page 29
for more information.
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Installing mobile PhoneTools
Installing mobile PhoneTools
Before you can use your Merlin for GPRS PC Card modem, you will need to install mobile
PhoneTools software on your PC. This section describes how to install mobile PhoneTools on
a PC with Windows 98, 2000, ME, or XP.
Before you begin to install mobile PhoneTools, ensure that you have all items listed in Requirements
on page 3.
To install mobile PhoneTools:
1.
Place the Installation CD in the CD drive of your computer to launch the Setup program.
(If the Setup program does not launch automatically when you insert the CD, open the CD
file folder and run autorun.exe.)
2.
Click the Windows link, then click the mobile PhoneTools link. The mobile PhoneTools
setup program launches and the Welcome window is displayed. Click Next to continue.
3.
The License Agreement window is displayed. Read the contents of the window. Click Yes
to accept the agreement.
4.
The User Information window is displayed. Enter your name and the name of your
company. Click Next to continue.
5.
The Additional Parameters window is displayed. You can enter additional information such
as a fax identifier, phone number and fax number. Click Next to continue.
6.
The Destination Folder window is displayed. Choose the default destination directory
where Setup will install files. Click Next to select the default destination folder.
7.
The Program Folder window is displayed. Select the program folders where the Setup
program will add program icons. Click Next to continue.
8.
The Start Copying Files window is displayed. Review the settings. Click Back if you need
to go back to change settings, or click Next to continue.
9.
The Settings Status window is displayed and files and software drivers are installed.
10. The Phone Book Selection window is displayed. Choose the phone book you want to use.
Click Next to continue.
11. The Setup Complete window is displayed. Click Finish to complete the setup. A mobile
PhoneTools icon is placed on your computer desktop. (If you selected Automatic, mobile
PhoneTools will launch automatically when you click Finish.)
You are now ready to launch mobile PhoneTools.
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Using mobile PhoneTools
11
Using mobile PhoneTools
This section explains how to launch mobile PhoneTools, how to create a connection profile, how
to connect to and disconnect from a network, how to use online Help to get information about
using mobile PhoneTools, and how to exit the program.
Launching mobile PhoneTools
Once you have installed mobile PhoneTools software and inserted the modem into your PC, you
can launch mobile PhoneTools.
To manually launch mobile PhoneTools from a PC, double-click the mobile PhoneTools icon
on your PC’s desktop
mobile PhoneTools automatically searches for the Merlin modem and initializes the modem
through the PC Card port.
Note: The first time that you launch mobile PhoneTools, the software will not be able to find
the modem, and your PC will display the following alert.
This alert means that you need to plug the modem into your PC and configure it with the Device
Configuration Wizard. See Configuring the Modem on page 13 for instructions.
If the modem was configured previously, a “virtual phone” is automatically placed on your
computer screen when you launch mobile PhoneTools. A status message Initializing... is
displayed on the phone, shown in Figure 8, and a “red” tray icon
appears at the bottom of
your computer screen. When the modem is initialized, the tray icon turns “green”.
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12
Using mobile PhoneTools
Figure 8 mobile PhoneTools virtual phone
GPRS Connection button
Click button
to open
menu
Click button
to close
menu
Menu
Figure 9 Opening the virtual phone menu
You can open and close the virtual phone menu by clicking the button on the right side of the
phone, as shown in Figure 9. The menu contains various buttons that you will use to set up and
operate your modem.
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Using mobile PhoneTools
13
Configuring the Modem
The first time that you launch mobile PhoneTools, the following alert will be displayed.
This alert means that you must plug the modem into your PC and configure it before you can
continue.
To configure the modem:
1.
Click OK on the alert box to search for the modem. The Searching the modem... window
is displayed. Wait several moments for the modem to be found.
2.
Click Cancel if the Searching the modem... window does not clear itself after a few
moments. The Device Configuration Wizard program launches. Click Next to continue.
3.
The Select Device window is displayed. Select the Merlin modem. Click Next to continue.
4.
The Detect Driver window is displayed. Ensure that the modem is plugged into the PC while
the software detects the modem’s device driver and displays driver parameters. Click Next
to continue.
5.
The Device Detection window is displayed and the software detects the modem and
displays some parameters. Click Next to continue.
6.
The Device configuration is completed window is displayed. Click Finish to close the
Device Configuration Wizard. The mobile PhoneTools virtual phone is placed on your
computer screen.
If you have a predefined connection profile to use, you can now click the GPRS Connection
button
to connect to a network. If you do not have any predefined connection profiles,
you need to create a GPRS connection profile before you can connect to a network.
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14
Using mobile PhoneTools
Creating a GPRS Connection Profile
If your service provider has provided you with predefined connection profiles, you can simply use
the default connection profile to connect to a network. However, if no connection profile exists,
you will need to create one with the Connection Wizard before you can connect to a network.
To create a connection profile:
1.
Click the GPRS Connection button
on the virtual phone menu.
The Remote Access Configuration window is displayed, as shown in Figure 10.
2.
Click the Add new Connection icon.
Figure 10 Remote Access Connections
You can also access the Remote Access Connections window is by right-clicking your
mouse over the the green tray icon
. A menu will be displayed.
Click Setup > GPRS Connections..., as shown in Figure 11, to display the Remote Access
Connections window.
Figure 11 Setup menu
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Using mobile PhoneTools
3.
15
The Connection Wizard launches, as shown in Figure 12. Click Next to continue.
Note: Any predefined connection profiles from your service provider will also appear in the
Remote Access Connections window.
Figure 12 Connection Wizard
4.
The Connection ID window is displayed, as shown in Figure 13. Enter a name for the
connection (can be any name of your choosing) and choose your operator. Click Next to
continue.
Figure 13 Connection ID
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16
5.
Using mobile PhoneTools
The Connection type configuration window is displayed, as shown in Figure 14. Select the
GPRS radio button to create a GPRS connection profile. Click Next to continue.
Figure 14 Connection type configuration
6.
The GPRS open session information window is displayed, as shown in Figure 14. Enter a
user name, password or APN (access point number), if required by your service provider.
(You can obtain this information from your service provider.) Click Next to continue.
Figure 15 GPRS open sesssion information
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Using mobile PhoneTools
7.
17
The IP address configuration window is displayed, as shown in Figure 14. Select Dynamic
IP address or Fixed IP address as instructed by your service provider. Click Next to
continue.
Figure 16 IP address configuration
8.
The network access configuration Server name window is displayed, as shown in Figure 14.
Select Dynamic DNS addresses or Fixed DNS addresses as instructed by your service
provider. Click Next to continue.
Figure 17 Server name configuration
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18
9.
Using mobile PhoneTools
The End of connection assistant window is displayed, as shown in Figure 14. Review the
connection information in the window. Click Back to move back and change settings or click
Finish to place a new connection profile icon in the Remote Access Connections window,
as shown in Figure 19.
Figure 18 End of connection assistant
New
connection
profile
icon
Figure 19 New Connection Profile
If you select the new connection profile icon and right-click the mouse button, a menu will display
and you can view and modify the connection profile, as shown in Figure 20.
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Using mobile PhoneTools
19
Figure 20 Icon menu items
Once you have either created a connection profie or can use a predefined connection profile, you
are ready to connect to a network.
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20
Using mobile PhoneTools
Connecting to a Network
To connect to a network, click the GPRS Connection button on the virtual phone menu
or use your mouse to right-click the connection profile icon and select Connect on the Remote
Access Connections menu.
Figure 21 Connect menu
The modem will attempt to connect to the network indicated by the (default) connection profile.
Status messages will be displayed on-screen while the modem connects. When a successful
connection is made, an alert message notifies you that you are connected to a network, for
example,
If there are problems while connecting, warning message(s) may be displayed on the screen.
Please read the messages and follow the instructions.
When you are connected to a network and after you have set up the mobile PhoneTools
features, you will be able to access the Internet, send short messages (SMS), make phone calls,
send faxes and use email.
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Using mobile PhoneTools
21
Disconnecting from a Network
To disconnect from a network, use your mouse to right-click the connection profile icon and
click Disconnect on the Remote Access Connections menu.
Figure 22 Disconnect
Accessing Online Help
To access online Help, use your mouse to right-click the green tray icon.
Click Help > Help
Topics on the menu to display the Help Topics window.
Exiting from mobile PhoneTools
1.
To exit from mobile PhoneTools, use your mouse to right-click the mobile PhoneTools tray
icon.
The configuration menu is displayed, as shown in Figure 24.
Figure 23 Configuration menu
2.
Click Exit on the configuration menu to close mobile PhoneTools.
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22
Connecting to the Internet
Connecting to the Internet
You can use your Internet browser software and mobile PhoneTools to access the Internet.
To access the Internet:
1.
Launch mobile PhoneTools and open the virtual phone menu.
2.
Click the GPRS Connection button
on the virtual phone menu to connect to a
network.
3.
Open your PC’s Internet browser software. For example, click the Internet Explorer® icon
on your desktop to access the Internet.
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Sending a Short Message
23
Sending a Short Message
You can use mobile PhoneTools to send short text messages to persons with SMS (short
messaging service). You will need to configure SMS before you can send messages.
To configure SMS:
1.
Launch mobile PhoneTools and open the virtual phone menu.
2.
Use your mouse to right-click the mobile PhoneTools tray icon.
The configuration
menu is displayed, as shown in Figure 24.
Figure 24 Configuration menu
3.
Click Setup > SMS Configuration. The SMS Configuration window is displayed, as shown
in Figure 25.
Figure 25 SMS configuration window
4.
Select the Country, Network and Number of your service provider. Use the Modify button
to change any default settings.
5.
Select the Transmission options that you want and click OK to save the settings.
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Sending a Short Message
To send a message:
1.
Click the SMS button
on the virtual phone menu. The Send SMS window is
displayed with the name and number of your service provider, as shown in Figure 26.
Figure 26 Send SMS window
2.
Enter the Name and Number of the person you want to send a message to. (You can set up
your phone book to assist you with names and phone numbers.)
3.
Type your message in the Message text box. The message can be up to 160 characters
long, including spaces.
4.
Click the Send button to send the message. The virtual phone status message displays
Delivering... and the name of the recipient, then it clears when the message is sent.
Figure 27 SMS Status message
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Making a Phone Call
25
Making a Phone Call
You can make a (voice) phone call with mobile PhoneTools.
To make a phone call:
1.
Plug the optional head set into the Merlin modem. See Audio Jack and Optional Head Set
on page 6.
2.
Launch mobile PhoneTools. The virtual phone is displayed, as shown in Figure 28.
Figure 28 Virtual phone
3.
Use your mouse to enter the phone number by clicking the keypad buttons of the virtual
phone or typing the number on your keyboard.
4.
Click the Yes button
5.
Click the No button
to dial the phone number. The call is placed.
to hang up.
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26
Sending a Fax
Sending a Fax
You can use mobile PhoneTools to send a fax. The Fax Wizard will guide you easily through
the steps.
Note: Your SIM must be enabled for faxes if you want to send and receive faxes.
To configure SMS:
1.
Launch mobile PhoneTools and open the virtual phone menu.
2.
Click the Fax button
on the virtual phone menu to launch the Send Fax Wizard,
shown in Figure 29.
Figure 29 Send Fax Wizard
3.
Enter the information and follow the prompts of the Send Fax Wizard.
Status information about your fax transmission is contained in the Inbox. To view the Inbox,
right-click the green tray icon and select Reception > Inbox.
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Sending Email
27
Sending Email
You can use mobile PhoneTools to send email. You need to configure an email account before
you can send and receive email.
To configure the email account:
1.
Launch mobile PhoneTools and open the virtual phone menu.
2.
Use your mouse to right-click the mobile PhoneTools tray icon.
The configuration
menu is displayed, as shown in Figure 30.
Figure 30 Email configuration menu
3.
Click Setup > General Setup.... The General Setup window is displayed.
4.
Select the E-Mail tab.
5.
Click the Add button. The email configuration screen is displayed, shown in Figure 31.
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28
Sending Email
Figure 31 Email configuration screen
6.
Enter the email configuration information, which can be obtained from your service provider
or network administrator.
7.
Click OK to save the email configuration information.
To send email:
1.
Click the Send E-mail button
on the virtual phone menu to launch the mobile
PhoneTools email program.
2.
Use the mobile PhoneTools email program to send email messages.
To receive email:
You can receive and process email messages through your PC’s regular email software, such as
Microsoft® Outlook™ or the mobile PhoneTools Inbox. To access the Inbox, right-click the
mobile PhoneTools green tray icon and click Reception > Inbox.
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Troubleshooting
29
Troubleshooting
The following table lists a number of error messages that may be displayed while attempting to
connect to a network.
Error Message
Solution
"The SIM card is missing"
The SIM card is not inserted in the modem. Remove the modem
from the PC and verify the SIM card is inserted correctly in the
SIM slot of the modem. Plug the modem back into the PC.
"The SIM card is not
inserted properly or is
incompatible with your
modem."
The SIM card is inserted incorrectly or may be damaged. Verify
that the SIM card inserted correctly in the SIM slot of the modem.
"Service lost, still connected, searching for service."
A connection exists, however the signal strength has dropped to
a minimum value or the antenna connection to the modem is not
secure. Move to another location or verify that the antenna is
fastened securely to the modem.
"No service found. Please
move to a better location
or try again later."
No available network service can be located to attach to, either
because the network is currently offline or the signal strength is
too low.
"The modem is not
responding properly."
Remove and reinsert the modem, because the modem is no
longer communicating properly.
"The connection was
closed prematurely."
An application other than mobile PhoneTools has been used to
close the connection.
"The modem cannot be
found"
Verify the modem is correctly inserted into your computer's PC
Card slot. If the modem is already inserted into the PC Card slot,
remove the modem and reinsert it.
"The modem is being
used by another application"
You may have a pre-existing Dial-Up Networking session running. To disable this session, close your Internet applications
and the Modem Manager, and reattempt to connect.
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30
Notices
Notices
Regulatory
Federal Communications Commission Radio Frequency Interference Statement
This equipment complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) that this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
SAR (Specific Absorption Rate) compliance for this device was established using a Hewlett
Packard® Jornada 720™ Handheld PC and therefore is approved for use only in this device.
FCC guidelines stipulate that the antenna should be more than 2.5 cm from all persons when
transmitting.
This Novatel Wireless modem has been designed to comply with, but is not limited to the
following international standards and guidelines regarding radio frequency electromagnetic
energy exposure to human beings:
•
United States Federal Communications Commission, Code of Regulations; 47 CFR part 2 subpart J
•
International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998
•
Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
•
Australian Communications Authority
Radiocommunications (Electromagnetic Radiation-Human Exposure) Standard 1999
FCC ID: NBZNRM-MG301
General
This equipment generates, uses, and can radiate radio frequency energy, and, if not properly
installed and used in accordance with the instructions, may cause harmful interference to radio
or television reception, or to the proper operation of PDAs and laptop computers. This can be
determined by turning the equipment on and off. You are encouraged to try to correct the
interference by one or more of the following measures:
•
•
•
Reorient or relocate the receiving antenna of the television, radio or cordless telephone.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/television technician for additional suggestions.
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31
Warranty and Liability
Warranty Period: Products & Accessories - 1 Year; Batteries - 90 days (in each case from the
date of invoice).
Novatel Wireless warrants that during the Warranty Period the Product will be free from defects
in material and workmanship under normal use.
THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION, ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
NOVATEL WIRELESS' LIABILITY HERE UNDER IS EXPRESSLY LIMITED TO REFUND OF ALL
AMOUNTS PAID TO NOVATEL WIRELESS FOR ANY DEFECTIVE UNITS OF PRODUCT,
WHETHER NOVATEL WIRELESS' LIABILITY ARISES FROM ANY BREACH OF EXPRESS
WARRANTY, REACH OF ANY OBLIGATION ARISING FROM BREACH OF WARRANTY, OR
OTHERWISE WITH RESPECT TO THE MANUFACTURE AND SALE OF ANY UNITS OF THE
PRODUCT, WHETHER LIABILITY IS ASSERTED IN CONTRACT OR TORT, INCLUDING
NEGLIGENCE AND STRICT PRODUCT LIABILITY. NOVATEL WIRELESS SHALL IN NO EVENT
BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
KIND OR NATURE DUE TO ANY CAUSE.
Purchaser's exclusive remedy for a claim under this warranty shall be limited to the repair or
replacement, at Novatel Wireless' option, of defective or nonconforming materials, parts or
components. The foregoing warranties do not extend to:
(I) non-conformities, defects or errors in the Products due to accident, abuse, misuse or
negligent use of the Products or use in other than a normal and customary manner,
environmental conditions not conforming to Novatel Wireless' specification, of failure to
follow prescribed installation, operating and maintenance procedures,
(II) defects, errors or nonconformities in the Product due to modifications, alterations,
additions or changes not made in accordance with Novatel Wireless' specifications or
authorized by Novatel Wireless,
(III) normal wear and tear,
(IV) damage caused by force of nature or act of any third person,
(V) shipping damage,
(VI) service or repair of Product by the Purchaser without prior written consent from Novatel
Wireless,
(VII) Products designated by Novatel Wireless as beta site test samples, experimental,
developmental, reproduction, sample, incomplete or out of specification Products, or
(VIII) returned Products if the original identification marks have been removed or altered.
Revision 1.1 900023376
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Glossary
Glossary
Access Point Name (APN)
The IP domain name (e.g.; novatelwireless.com) of the network device that acts as a gateway
by connecting a GPRS wireless radio network to a wired local or wide area network.
AT Commands
AT commands are a modem-specific language type that enables PC communication software
to control the modems directly. The term AT comes from the command terminology which
always begins with attention, or AT.
Connection Profile
A network connection profile is a group of connection settings that define a specific network
connection to the Modem Manager. This includes such settings as network ID, network
password, APN, and DNS addresses.
Default Connection Profile
The default connection profile is the connection profile, chosen by the user, that the Modem
Manager will use to connect to the network. The default network connection profile can be
thought of as the active network connection profile.
Domain Name
The name assigned to a computer or group of computers that constitute an IP network
domain. In general, a domain name is comprised of its local host name and its top-level
domain. The top-level domain can be made up of several names, each separated by a period
(.). An example of a domain name is novaltelwireless.com.
Domain Name System (DNS)
This is a network server used on IP networks, such as the Internet, for translating network
host names and Universal Resource Locators (URL’s) into IP addresses.
Domain Name System (DNS) Address
The IP (internet protocol) address of the Domain Name System (DNS).
GPRS
GPRS stands for General Packet Radio Service. GPRS is a high-speed data transfer
technique, used on GSM networks. It does not require a continuous data stream be opened
between the data source and destination. Instead, it uses packets to move data back and
forth, making efficient use of the available radio spectrum.
GSM
GSM stands for Global System for Mobiles. It is an open, non-proprietary system with
international roaming capability providing seamless and standardized same number contact
ability in more than 170 countries. GSM satellite roaming has extended service access to
areas where terrestrial coverage is not available.
GSM uses digital technology and time division multiple access transmission methods. Voice
is digitally encoded via a unique encoder, which emulates the characteristics of human
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Glossary
33
speech. This method of transmission permits a very efficient data rate/information content
ratio.
IMEI
IMEI stands for International Mobile Station Equipment Identity.
Internet Protocol (IP)
Internet Protocol works in conjunction with Transmission Control Protocol (TCP). TCP/IP are
part of a group of protocols that provide communication across interconnected networks.
TCP/IP is the protocol used on the Internet. The TCP protocol first establishes a connection
between two systems to send and receive data, and then breaks and sequentially marks the
message into small packets. The IP protocol routes and sends the packets based on the IP
address.
IP Addresses
As with personal computers that access the Internet, modems using GPRS technology also
use Internet Protocol (IP) address, which are used to identify the node or access point for the
modem on the Internet. The service provider assigns this IP address.
The 32-bit host address is usually represented in dotted decimal notation, e.g. 128.121.4.5.
The address can be split into a network number (or network address) and a host number
unique to each host on the network and sometimes also a subnet address.
IP Network
A network of computers that use Internet Protocol allowing a user to access the Internet,
provided that the user has a modem; telephone line, cable line, or wireless data network (e.g.
GPRS); and a service provider.
Local Area Network (LAN)
A computer network that spans a relatively small area (typically up to a 1 km radius), although
most LANS are confined to a single building or group of buildings. This type of networking
allows for easy interconnection of terminals, printers, and computers within a building or
buildings.
PC Card
A PC Card is similar in size to a credit card and is used for adding devices to portable
computing devices such as laptop, handheld, and palmtop computers. Some examples of
these devices are modems, network cards, disk drive adapters, and extra memory.
PC Card Slots
The PC Card slots are the sockets in the computing device in which the PC Card is inserted.
It is the hardware interface between the computing device and the PC Card.
Primary Domain Name System
To retrieve the translated IP addresses, the modem will try to connect to the server with the
primary DNS address. If the modem cannot connect to this address, it will try to connect using
the secondary DNS address.
Registration
To send and receive data across a given network, a GPRS modem must first register on a
GSM/GPRS network. This involves the selection of an available channel and interaction with
various systems on the GPRS network to set up a communication path.
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Glossary
Secondary Domain Name System
To retrieve the translated IP addresses, the modem will try to connect to the server with the
secondary DNS address in instances where it cannot connect to the primary DNS address.
Service Provider
A company that provides network connections to the Internet.
SIM
The term SIM stands for Subscriber Identity Module.
SIM Card
A SIM card is a type of smart card that contains all of your account information for your GSM and
GPRS account. It also used to encrypt the data and voice that is sent across the network during a
session.
Type II PC Card
A Type II PC Card is identical to the Type I PC Card in all ways except that it is thicker than
the Type I card. The Type II PC Card is in general use now.
Wireless IP Network
A wireless network (e.g. GPRS) that uses Internet Protocol (IP).
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