Palm 728 SmartPhone User Manual Hobbit LepROWchaun User Guide

Palm Inc SmartPhone Hobbit LepROWchaun User Guide

Contents

User Manual 3 of 3

YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 22510CHAPTER1Insert the expansion card into the expansion card slot. The Card category of Applications View automatically appears.2Select the category pick list in the title bar, and select All.3Select the icon for the application in which you want to open the item. For example, to view a picture, select Pics&Videos.Copying applications between an expansion card and your TreoYou can copy applications from your Treo to your expansion card and vice versa.1Press Applications . 2Press Menu .3Select Copy from the App menu.4Select the Copy To pick list and select the destination: Phone or <card name>.5Select the From pick list and select the location of the application you want to copy: Phone or <card name>.6Highlight the application you want to copy.7Select Copy.TIPBefore you copy an application to an expansion card, make sure that it is compatible with Palm OS software version 5.4.5 or later. Some applications do not work with expansion cards and do not allow you to store files in a location that is separate from the application.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS22610CHAPTERViewing expansion card informationThe Card Info application displays general information about the expansion card that is currently in the expansion slot, and it enables you to rename and format a card.•Press Applications and select Card Info . Renaming an expansion cardIf you change the contents of an expansion card, you may at some point want to rename the card to better match its contents.1Insert the expansion card into the expansion card slot. 2Select the category pick list at the top of the screen and select All.3Select Card Info .4Press Menu .5Select Rename Card from the Card menu.6Enter a new name for the card.7Select OK.Formatting an expansion cardFormatting an expansion card is similar to formatting a disk on a computer. When TIPIf you have trouble copying info to, renaming, or formatting an expansion card, make sure the card is not write-protected. Press Applications and select Card Info. If a “This card is read-only” message appears, the card is write-protected. See the instructions that came with your card for additional info.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 22710CHAPTERyou format an expansion card, you erase all the information stored on the card.1Insert the expansion card into the expansion card slot. 2Select the category pick list at the top of the screen and select All.3Select Card Info .4Press Menu .5Select Format Card from the Card menu.6Enter a new name for the card.7Select OK.TIPIf you format a card, any photos or documents that were previously stored on the card are deleted from your desktop software the next time you sync. You can recover these files from the backup folder, or you can prevent the deletion by temporarily changing your sync settings for the affected application to Desktop overwrites handheld.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS22810CHAPTER
CHAPTER11Your personal settingsCustomizing your Palm®Treo™ XXX is a great way to make it match your lifestyle and work even harder for you.On your Treo, you can easily customize the sounds, fonts, screen colors, and more. Take advantage of different levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some settings can help extend the life of your Treo battery. There are lots of ways to make your Treo work better for you.Benefits•Access applications quickly•Make your screen easy to read•Conserve power•Enjoy your Treo XXX more
In this chapterSystem sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 232Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS 23111CHAPTERSystem sound settings Silencing soundsYou can immediately silence all alerts, ringtones, music that plays through the built-in speaker, and system sounds by sliding the Ringer switch to Sound Off. This does not mute the audio during a phone call.1Slide the Ringer switch to Sound Off . Your Treo XXX vibrates once to let you know that you’ve turned sounds off.2To hear all sounds again, slide the Ringer switch to Sound On .If you have set up Push to Talk, your PTT availability status is affected by the Ringer switch setting. When the Ringer switch is set to Sound Off, your availability is set to Silent.NOTE For info on setting the vibrate option, see the section on setting alert tones in the chapters that describe the individual applications.Sliding the Ringer switch back to Sound On restores the previous sound settings.Setting system volume levelsYou can set the volume level for system sounds, such as the tone that plays when you synchronize.1Press Applications and select Sounds .2Select the Application pick list and select System.TIPIf the Ringer switch is set to Sound Off, the ringer setting overrides the sound settings and all sounds are turned off.Sound Off Sound On
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS23211CHAPTER3Select the System Volume and Game Volume pick lists and select the volume levels.4Select Done.Display and appearance settingsAdjusting the brightnessDepending on the lighting conditions in which you’re using your Treo, you may need to adjust the brightness of the screen. 1Press Option , and then press Backlight .2Press Left and Right to adjust the brightness.3Select Done.Changing the screen fontYou can change the screen font in Calendar, Contacts, Memos, Messaging, Tasks, and Web. The font styles may vary between applications, and some applications may offer fewer choices.1Open the application in which you want to change the font.2Press Menu .3Select Options, and then select Font.TIPTo temporarily set the backlight to the preset low setting, press Option + Menu.TIPYou can also adjust the backlight and set the brightness duration during a call in Power Preferences. See Optimizing power settings.Backlight
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS 23311CHAPTER4Select a font style. (In the web browser, select the Font size pick list and select Large or Small.)5Select OK.Setting display formatsFormats Preferences enable you to select number conventions based on geographic regions. For example, in the United Kingdom, time often is expressed using a 24-hour clock. In the United States, time is expressed using a 12-hour clock with an AM or a PM suffix. Many of the built-in applications on your Treo XXX use the Formats Preferences settings. 1Press Applications and select Prefs . 2Select Formats.3Set any of the following preferences:Preset to: The standard number conventions for your country. When you select a country, the other Formats Preferences are automatically set to that country’s conventions. You can also edit each option individually.Time: The time format. Select HH:MM to display a 24-hour clock.Date: The date format.Week starts: The first day of the week (usually Sunday or Monday).Numbers: The format for numbers with decimal points and commas.4Select Done.Large bold fontSmall fontSmall bold fontLarge font
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS23411CHAPTERAligning the screen to correct tapping problemsOccasionally, the Treo touchscreen alignment may need to be readjusted. If this problem occurs, you may see the wrong feature being activated when you tap the screen. To fix the problem, you can align the screen at any time.1Press Applications and select Prefs . 2Select Touchscreen.3Follow the onscreen instructions and tap the screen where indicated.4Select Done.Changing the system color scheme1Press Applications and select Prefs .2Select Color Theme.3Select a color scheme from the list.4Select Done.TIPYou can also set the wallpaper for the Main tab in the Phone application (see Customizing the Main tab in the Phone application) and the background for Calendar Agenda View (see Customizing display options for your calendar).
YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS 23511CHAPTERApplications settingsYou can change the Applications settings on your Treo so that you can easily access the applications you use most often. You can arrange and display your applications by category, reassign the buttons on your Treo, and select default applications for specific tasks.Arranging applications by categoryYou can assign an application to a category and then display a specific category of applications in Applications View. 1Press Applications . 2Press Menu .3Select Category on the App menu.4Select the pick list next to each application and select a category.5Select Done.Displaying applications by categoryDo one of the following:•Press Applications repeatedly to cycle through the categories.•Select the category pick list at the top of the screen and select a category. Select All to display all your applications.Changing Applications View By default, Applications View displays each application as an icon. As an alternative, you can view a list of applications. The list view is particularly useful when you have so many applications in a category that the applications fill up more than one screen.TIPTo create a new category, select the category pick list and select Edit Categories. Select New, and then enter the category name. Select OK to close the dialog box, and then select OK.DID YOU KNOW?If there is an expansion card in the expansion slot, the card appears in the category pick list and is treated as a category when you press Applications repeatedly.
YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS23611CHAPTER1Press Applications . 2Press Menu .3Select Options, and then select Preferences.4Select the View By pick list and select List.5Select OK.Reassigning buttonsWith Buttons Preferences, you can select which applications are associated with the quick buttons and the Side button on your Treo. You can assign a primary and secondary application to each of the three quick buttons that open an application.NOTE We recommend that you keep the primary button assignments on the factory settings until you become comfortable with the features of your Treo XXX. If you do change the primary button assignments, remember that the instructions in this guide and in the other help features refer to the original button settings.1Press Applications and select Prefs .2Select Buttons.3Select the pick list next to the item you want to reassign, and then select an application.4Select Done.
YOUR PERSONAL SETTINGSAPPLICATIONS SETTINGS 23711CHAPTERChanging default applicationsSometimes one application looks for another application to handle information (for example, a mail application might open a browser when you select a link in an email message). Your Treo XXX comes with a set of predefined applications to handle email, messaging, and browser requests from other applications. If you have more than one application to handle these requests on your Treo XXX, you can specify which application you want to use for each function.The email function is initially set to Messaging so you can send messages to email addresses even if you don’t have an email application set up yet. You can change this setting to Email (or Xpress Mail) once you know how you want to set the default.1Press Applications and select Prefs . 2Select Default Apps.3Select each pick list and select the application you want to associate with that function.DID YOU KNOW?You can also choose an application to open with the sync button on the USB sync cable. To change this setting, select HotSync on the Buttons Preferences screen.TIPTo restore all the buttons and key combinations to their factory settings, select Default.DID YOU KNOW?Some third-party applications automatically take over a button when you install the application. For example, when you provision PTT, PTT takes over the Side button, and it cannot be changed back unless you do a hard reset.
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO23811CHAPTER4Select Done.Locking your Treo and infoYour Treo includes several features that protect it from inadvertent use and keep your information private. You can lock any of the following features on your Treo XXX: Keyboard (Keyguard): You can use the Keyguard feature to disable the keyboard and all buttons to prevent accidental presses in your bag or pocket.Screen: You can disable the screen’s touch-sensitive feature during an active call or call alert.Phone (Phone Lock): You can set your phone to require a password for making calls. The built-in security software lets you make emergency calls even if your phone is locked.Tr e o : You can set your Treo to require a password for viewing any information on your Treo.Entries: You can mask or hide entries marked as private and set your Treo XXX to require a password for viewing them.Locking your keyboard (Keyguard)The Keyguard feature locks the keyboard so that you don’t accidentally press buttons or activate items on the screen while your Treo XXX is in a pocket or bag. By default, Keyguard turns on whenever the screen is off. Each time you wake up the screen, you must turn off Keyguard to unlock the keyboard and use your Treo XXX. To turn off Keyguard, do the following:1When the screen is off, press Power/End to wake up the screen.2Press Center to turn off Keyguard.
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO 23911CHAPTERYou can change how quickly Keyguard turns on, or you can disable this feature altogether. To change the Keyguard settings, do the following:1Press Applications and select Prefs . 2Select Keyguard.3Select the Auto-Keyguard pick list, and then do one of the following:•Select how quickly you want Keyguard to turn on: When power is turned off, 5 seconds after power off, or 30 seconds after power off. •Select Disable to completely disable the Keyguard feature until you turn it on again by pressing Option + Power/End when the screen is on.4Select Done.Locking your screenYou can set your Treo XXX to automatically lock the screen’s touch-sensitive features in certain situations. 1Press Applications and select Prefs . 2Select Keyguard.3Check any of the following boxes:Incoming calls received: Disables the screen when the phone rings. You must use the 5-way to select the onscreen Answer and Ignore buttons, or press Send to answer the call or Power/End to ignore the call.On a call: Disables the screen after you answer a call. You must use the 5-way to select the onscreen buttons during the call. Use this setting to avoid accidentally pressing onscreen buttons while you’re holding your Treo XXX near your ear to speak.4Select Done.DID YOU KNOW?When you check the boxes to disable the touchscreen during a call, the touchscreen is automatically enabled again after you end the call.
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO24011CHAPTERLocking your phone (Phone Lock)You can lock your SIM card to prevent unauthorized calls and use of other wireless features. When your SIM card is locked, you must enter the correct PIN code to unlock it, even if you move it to a different phone. You can still make emergency calls when your phone is locked, however.IMPORTANT If your SIM card is locked and you enter the wrong PIN more than three times, you must call AT&T your network operator for your unique PIN unlock key (PUK) to unlock your SIM card.1Press Phone .2Press Menu .3Select Options, and then select Phone Lock.4Check the Lock SIM box.5When prompted, enter the current PIN and select OK. (Unless you changed your PIN, enter the default PIN, provided with AT&T your account materials.) 6If you want to change the PIN, select Change PIN, enter a new PIN, and then select OK. Repeat this step to verify the new PIN.7If your SIM card supports fixed number dialing (FDN), select Advanced and check the Enable Fixed Number Dialing box to restrict dialing to the numbers in your FDN list. When prompted, enter your PIN2 and then select OK. 8Turn your phone off to activate the phone lock feature.9To turn your phone on again, press and hold Power/End , enter your PIN, and then select OK to unlock your Treo XXX.TIPWhen Phone Lock is turned on, other people can still see the info on your Treo XXX, but they cannot make or receive phone calls or use the other wireless features without your password.TIPTo manage your FDN list, press Applications, select SIM Book, press Menu, and then select Modify FDN from the Options menu.
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO 24111CHAPTERYour SIM card locks again when you turn off your Treo XXX and then turn it back on.To disable the current Phone Lock settings:1Press Phone .2Press Menu .3Select Options, and then select Phone Lock.4Uncheck the Lock SIM box.5Enter your PIN code.6Select OK.Locking your TreoTo protect your personal information, you can lock your Treo XXX so that you need to enter your password to access any of your information or to use any of the features on your Treo, including the phone. You can, however, still make emergency calls when your Treo is locked.IMPORTANT If you lock your Treo, you must enter the exact password to unlock it. If you forget the password, you need to perform a hard reset to resume using your Treo. Performing a hard reset while your Treo is password locked deletes all the entries in your Treo and completely reformats it. If you use password protection in Palm Desktop software, you must remember your password to restore your info. However, if you do not use password protection in Palm Desktop software, you can restore all previously synchronized info the next time you sync (see Synchronizing information—the basics).1Press Applications and select Security . 2Select the Password box.3Assign a password and a password hint.4Select the Auto Lock Device box.5When prompted, enter your password and select OK.6Select one of the following options:
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO24211CHAPTERNever: Prevents your Treo from locking automatically.On power off: Locks your Treo when you turn off the screen, or when it shuts off with the Auto-off feature.At a preset time: Locks your Treo at a specific time of day. After a preset delay: Locks your Treo after a period of inactivity. 7Select OK.8Do one of the following:•Select Lock & Turn Off to lock your Treo immediately.•Press Applications to accept your settings and continue using your Treo.Working with private entriesIn most applications, you can mark individual entries as private. All private entries remain visible and accessible until you select the Security setting. You have three Security setting options: Show Records: Private records are visible.Hide Records: Private entries do not appear anywhere in the application. Mask Records: Private entries are replaced with a gray bar that lets you know the entry is there but keeps it from being legible. After you enable the mask or hide setting, any entries marked as private are immediately hidden or masked. If you TIPAfter you create a password, you can lock your system manually. Press Applications and select Security. Select Lock & Turn Off, and then select Off & Lock.TIPTo change your password, select the Password box, enter your current password, and then enter the new password. To delete your password, select the Password box and then select Unassign.
YOUR PERSONAL SETTINGSLOCKING YOUR TREO AND INFO 24311CHAPTERdefine a password, you must enter it to display private entries. If you do not define a password, you (or anyone else) can reveal private entries without a password.1Open the entry that you want to mark private. 2Select Details. 3Check the Private box.4Select OK.Hiding or masking all private entriesMake sure the entries you want to mask or hide are marked private. 1Press Applications and select Security . 2Select the Current Privacy pick list and select either Hide Records or Mask Records.3If prompted for your password, enter it and then select OK. Viewing all private recordsYou can reveal all the entries you’ve hidden or masked.1Press Applications and select Security . 2Select the Current Privacy pick list and select Show Records.3If prompted for your password, enter it and then select OK. Viewing private entries in a specific application1Open the application that contains the private entries you want to see.2Press Menu .3Select Options, and then select Security.4Select the Current Privacy pick list and select Show Records.5Select OK.6If prompted for your password, enter it and then select OK. Security and Palm Desktop software (Windows)You can set the Windows version of Palm®Desktop software to observe the security password for your Treo XXX. If you forget your password, you cannot view your information in Palm Desktop. If your Treo XXX is unlocked, you can change your password on your Treo XXX, but all entries
YOUR PERSONAL SETTINGSSYSTEM SETTINGS24411CHAPTERmarked as private are deleted. You can restore your private entries the next time you sync, and then create a new password.Follow these steps to recover from a lost password:1Press Applications and select Security . 2Select the Password box.3Select Lost Password.4Select Ye s .Entering owner informationYou can use Owner Preferences to record information that you want to associate with your Treo XXX, such as your name, company name, and home phone number. If you lock your Treo (see Locking your Treo), the Owner Preferences information appears on the screen that requests your password to unlock it, and you must also enter your password to change the Owner Preferences information. 1Press Applications and select Prefs . 2Select Owner.3If you assigned a password with the Security application, select Unlock, enter your password, and then select OK to continue. 4Enter the text that you want to appear in the Owner Preferences screen.5Select Done.System settingsSetting the date and timeBy default, your Treo XXX synchronizes the date, time, and time zone with the AT&T TIPIf you want additional security for Palm Desktop files, you may want to purchase a third-party solution.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 24511CHAPTERnetwork when your phone is on and you are inside a coverage area. Date & Time Preferences also enable you to manually set the date, time, and location (time zone) setting for your Treo XXX. 1Press Applications and select Prefs . 2Select Date & Time.3Select the Automatically set pick list and select one of the following settings:NOTE The options that appear on the screen vary based on the setting you select in step 3.Date, time and time zone: The date, time, and time zone are acquired from your the AT&T network.Date and time: Lets you set the time zone manually. The date and time are acquired from your the AT&T network.Nothing: Lets you set the date, time, and time zone manually. No info is acquired from your the AT&T network.4If the Location pick list appears, select it, and then select a city in your time zone. 5If the Date and Time fields appear, select the Date field and select the date, and then select the Time field and select the time.6Select Done.TIPIf a city in the same time zone is not on the list, select Edit List, select Add, select a city in your time zone, and then select OK. If necessary, modify any of the settings in the Edit Location dialog box, and then select OK.TIPYou can also set time zones for Calendar events. See Creating an event.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS24611CHAPTEROptimizing power settingsPower Preferences enable you to adjust settings to maximize the battery’s performance.1Press Applications and select Prefs .2Select Power.3Set any of the following preferences:Brightness: Sets the intensity of the screen backlight. Drag the slider or press Left and Right to adjust the brightness level.Auto-off after: Determines how long your screen stays on during a period of inactivity. When there is no interaction with the keyboard or screen for the specified time period, your Treo XXX turns off automatically.On a call, dim (or turn off) backlight after: Determines how long the backlight stays on at normal intensity during a phone call. After the specified time period, the backlight dims (or turns off) to conserve power during a long phone call.Beam Receive: Determines whether your Treo is ready to receive information over an infrared beam. If you leave this option turned off, you must return to this screen to turn on this option the next time you want to receive a beamed item.Power Save Mode: When this option is selected, after the specified time period, the backlight dims to one level above off to conserve power during a long phone call or when MP3 is playing in the background.4Select Done.TIPYou can also access the brightness setting by pressing Option + P. To temporarily set the backlight to the preset low setting, press Option + Menu.
YOUR PERSONAL SETTINGSCONNECTING TO A VPN 24711CHAPTERConnecting to a VPNIf you want to use your Treo to access your corporate email account or other files on your corporate server, you may need to set up a virtual private network (VPN) on your Treo. A VPN enables you to log in to your corporate server through the company’s firewall (security layer). You need a VPN client on your Treo XXX if your Treo and your company’s server are located on opposite sides of the firewall.Check with your company’s system administrator to see if a VPN is required for accessing the corporate server. If a VPN is required, you must purchase and install a third-party VPN client on your Treo XXX to use this feature.1Install your third-party VPN client. See Installing applications for details.2Press Applications and select Prefs . 3Select VPN.4Enter the settings provided by your corporate system administrator.TIPFor information about third-party VPN client software, visit go.palm.com/treoxxx-att/go.palm.com/treoxxx/.
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YOUR PERSONAL SETTINGSCONNECTING TO A VPN24811CHAPTER
CHAPTER12Common questionsAlthough we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit go.palm.com/treoxxx-att/ go.palm.com/treoxxx/.
http://go.palm.com/treoxxx/">
In this chapterUpgrading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251Desktop software installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258Phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
COMMON QUESTIONSUPGRADING 25112CHAPTERUpgradingIf you experience problems with your Palm®Treo™ XXX smart device after performing the upgrade steps in this guide, you may have incompatible applications or settings that were not quarantined during the installation process. These incompatible applications or settings can lead to numerous issues, including system resets and freezes. If you experience a problem after upgrading, follow the steps in this section to remove the incompatible apps from your Treo XXX and to transfer your other info to your new Treo XXX.NOTE If you have trouble installing a third-party application, contact the developer for assistance.We recommend that you do not install apps that do any of the following:•Modify phone functions, such as ringtones, dialing, or caller ID•Replace organizer features, such as Contacts or Calendar•Set data connection features, such as activating or ending data connections•Provide web-clipping features, such as PQA files•Provide instant messaging featuresIf you want to continue using these types of applications, please contact the third-party developer for software updates and for info about compatibility with your Treo XXX.WINDOWS ONLY1On your computer, click Start>Programs>Palm>Safe HotSync.2Follow the instructions on the screen.3Locate the Old_Apps folder on your computer. This folder is usually located inside one of the following folders:C:\Program Files\Palm\ C:\Program Files\palmOne\ C:\Program Files\Handspring\ 4To help you identify the app that is causing the problem, move one app at a time from the Old_Apps folder to the Backup folder, and then sync.
COMMON QUESTIONSUPGRADING25212CHAPTERIf the problem recurs, delete the last app you installed and report the problem to its developer.5Repeat step 4 for each of the apps in the Old_Apps folder.NOTE If you have trouble moving apps from the Old_Apps folder to the Backup folder, or determining which files to move, try reinstalling the app using the original third-party developer files.MAC ONLY1Locate your user folder on your computer. NOTE Your user folder name is the same as your device name and is usually found in this location: <Mac hard drive> : Users : <your Mac username> : Documents : Palm : Users2Select your user folder and Option-drag it to your Mac desktop to make a copy of that folder. 3Confirm that your copy includes the Backup subfolder and that all the files in the original Backup subfolder are also in the copy of the Backup subfolder.4Delete all files from the original Backup subfolder.5Perform a hard reset on your Treo XXX. See Resetting your Treo for instructions.6Sync your Treo XXX with your new desktop software and be sure to select your existing device name from the User list.7To help you identify the app that is causing the problem, move one third-party app from the copy of the Backup subfolder to the original Backup subfolder, and then sync. If the problem recurs, delete the last app you installed and report the problem to its developer.8Repeat step 7 for each of the third-party apps in the copy of the Backup folder.TIPNeed more info on the Backup folder? See What is the backup folder?.
COMMON QUESTIONSDESKTOP SOFTWARE INSTALLATION 25312CHAPTERDesktop software installationIf you are having trouble installing the desktop software, you may have the wrong version of the software or some of your computer’s resources may be unavailable.Follow these steps to retry the installation.1Make sure your computer profile includes administrator rights to install software. In large organizations, these are usually granted by the system administrator. 2Restart your computer.3Quit any active applications, including virus scanners and Internet security applications.4Make sure you’re installing the software from the Palm Software Installation CD that came with your new Treo XXX. Other versions of the desktop software may not work with your Treo XXX.5Insert the Palm Software Installation CD to restart the installation.IMPORTANT Always use the same language for your Treo, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.Resetting your TreoPerforming a soft resetPerforming a soft reset is similar to restarting a computer. If your Treo is not responding or you have trouble synchronizing with your computer, a soft TIPThe Palm Software Installation CD installs software that lets you synchronize using Palm®Desktop software or Microsoft Outlook for Windows. If you want to synchronize using a different personal information manager (PIM), you must install a third-party solution. Contact the PIM’s author or vendor to learn if software is available for your Treo XXX.
COMMON QUESTIONSRESETTING YOUR TREO25412CHAPTERreset may help. All your info is retained when you perform a soft reset.1Remove the battery from your Treo XXX, and then reinsert it.Don’t know how? See Replacing the battery.NOTE The reset begins when you reinsert the battery.2At the end of the soft reset, Date & Time Preferences appears. Select Done.Performing a system resetA system reset, also called a safe or warm reset, tells your Treo to stop what it’s doing and start over again without loading any system extras. If your Treo loops or freezes during or after a soft reset, a system reset may help. Performing a system reset can release your Treo from an endless loop so that you can uninstall a third-party application that may be causing the looping.1Remove the battery from your Treo XXX, and then reinsert it.Don’t know how? See Replacing the battery.2When the Palm logo appears, press and hold Up until the black status bar at the bottom of the screen fills and disappears, and then release Up .3Delete the third-party application that you suspect is causing the problem.4Perform a soft reset. The wireless features of your Treo XXX are not available until you complete this step.Performing a hard resetA hard reset erases all information and third-party software on your Treo. Never perform a hard reset without first trying a soft reset and a system reset and trying to resolve third-party software issues. (See Third-party applications for suggestions on diagnosing third-party software issues.) After a hard reset, you can restore previously synchronized information the next time you sync. IMPORTANT If you set a password on your Treo XXX, performing a hard reset reformats your Treo XXX. This is a more severe form of a hard reset, which
COMMON QUESTIONSREPLACING THE BATTERY 25512CHAPTERremoves all your information, and restores your formats, preferences, and other settings to the factory default settings. 1Remove the battery from your Treo XXX, and then reinsert it.Don’t know how? See Replacing the battery.2When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears, and then release Power/End .3When the Erase all data? prompt appears, press Up to confirm the hard reset.IMPORTANT If a Reformatting in progress message appears, do not touch your Treo XXX until the process is complete. This may take up to 10 minutes.4When the language selection screen appears, select the same language you selected for your desktop software.IMPORTANT Always use the same language for your Treo, your computer operating system, and your desktop software. Otherwise, you may lose information or have difficulty with synchronization. Support is not provided for mismatched language setups.5(Optional) If you want to confirm that the hard reset was successful, press Applications and select HotSync . If you see your device name in the upper-right corner, the hard reset was not successful.Replacing the batteryYour Treo XXX comes with a replaceable battery. Be sure to use a replacement battery that is recommended or sold by Palm and is compatible with the Treo XXX. TIPSome third-party applications do not create a backup on your computer when you synchronize. If you perform a hard reset, you may lose data in these applications and you will need to reinstall the application after the hard reset. Please contact the application’s developer to find out which data is backed up during synchronization.
COMMON QUESTIONSREPLACING THE BATTERY25612CHAPTERCAUTION Failure to use the proper battery may result in a risk of personal injury or product damage, and it voids your Treo XXX warranty.1Press Power/End to turn off the screen.2Press the Battery door near the top where the door and camera sections meet and slide it downward to remove it from your Treo XXX.3Place a finger in the notch next to the battery, and lift up the old battery at a 45-degree angle to remove it from the compartment.4Align the metal contacts on the new battery with the contacts inside the battery compartment, insert the new battery into the compartment at a 45-degree angle, and then press it into place. IMPORTANT Use the battery that came with your Treo XXX. Do not use a battery from another Treo model in your Treo XXX. Similarly, do not use the Treo XXX battery in another Treo model. Using a battery that is designed for another Treo model can damage your Treo XXX.5Slide the battery door onto the back of the Treo XXX until it clicks into place. 6Connect your Treo to the charger or sync cable to charge the new battery.Battery doorBattery contactsTreo XXX contacts
COMMON QUESTIONSSCREEN 25712CHAPTERScreenThe screen appears blank1When a call lasts longer than the limit specified in Power Preferences, the screen dims automatically. In certain lighting conditions, the screen may appear blank when this occurs. Press any key except Power/End to restore the screen to normal brightness. Pressing Power/End hangs up the call.2When a period of inactivity lasts longer than the limit specified in Power Preferences, the screen turns off. Press and release Power/End to wake up the screen.3Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Adjusting the brightness). 4If the screen is still blank, perform a soft reset (see Performing a soft reset).5If the problem persists, connect your Treo to the charger (see Charging the battery) and perform a soft reset again.6If that doesn’t work, perform a hard reset (see Performing a hard reset).The screen doesn’t respond accurately to taps or it activates wrong features1Press Applications . 2Use the 5-way to select Prefs .3Use the 5-way to select Touchscreen. 4Follow the onscreen instructions to align the screen.5Select Done.6If the problem persists, check for dirt between the screen and the edge of the Treo XXX. 7If you’re using a screen protector, make sure that it is properly installed.TIPBe sure to dispose of your old battery properly. In some areas, disposal in household or business trash is prohibited.TIPTo find carrying cases that protect the screen, and other useful accessories, visit go.palm.com/treoxxx-attgo.palm.com/treoxxx/.
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COMMON QUESTIONSSYNCHRONIZATION25812CHAPTERThere’s a blinking bell in the upper-left cornerThe blinking bell in the upper-left corner of the screen is the Alert icon. It appears when you have alarms or messages that you haven’t acknowledged.1Press and hold Center or tap the blinking bell with your stylus.2When the list of pending alerts appears, do either of the following:•Select the text of the alert to view the item. The item stays in the list.•Check the box next to an alert to clear it from the list, and then select Done.SynchronizationSynchronization backs up the information from your Treo onto your computer and vice versa. If you ever need to perform a hard reset or otherwise need to erase all your information on your Treo XXX, you can synchronize your Treo XXX with your computer to restore the info. Similarly, if your computer crashes and your Palm Desktop info is damaged, you can recover your info by synchronizing with your Treo XXX. To make sure you always have an up-to-date backup of your info, synchronize frequently.This section describes synchronization between your Treo and a desktop computer running Palm Desktop software. You can also synchronize the information on your Treo using third-party applications. See the documentation for the third-party application for information on features and configuration.Before you attempt to synchronize, make sure you’ve installed the desktop synchronization software from the Palm Software Installation CD.I can’t find my user folderWindows: If your device name is one word, your user folder name is the first six characters of your device name. If your device name is two words, your user folder name consists of the first six characters of TIPEvery device needs a unique name. Never synchronize more than one device to the same device name on your computer.
COMMON QUESTIONSSYNCHRONIZATION 25912CHAPTERthe second word of your device name, followed by the first letter of the first word. For example, if your device name is John Smith, your user folder is named SmithJ. Your user folder is usually located inside one of the following folders:C:\Program Files\Palm\ C:\Program Files\palmOne\ C:\Program Files\Handspring\ Mac: Your user folder name is the same as your device name and is usually found in this location: <Mac hard drive> : Users : <your Mac username> : Documents : Palm : Users What is the backup folder?The Backup folder is located inside your user folder (see I can’t find my user folder). During synchronization, the HotSync® manager puts a copy of most of your info and applications into the Backup folder. (Some third-party apps do not put a copy into the Backup folder.) The next time you sync, the HotSync manager compares the contents of the Backup folder to the contents of your Treo XXX, and then restores any missing info or applications.If an app that you deleted reappears on your Treo XXX, try deleting the app from your Backup folder.Palm Desktop does not respond to a sync attempt1Make sure that the USB sync cable is securely connected to the USB port on your computer and on the bottom of your Treo XXX (see Synchronizing information—the basics).2Make sure that the HotSync manager is running:Windows: Right-click HotSync manager in the taskbar in the lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync manager.TIPIf you’re having trouble trying to sync using an IR or Bluetooth® wireless technology connection, try using the USB sync cable instead. If this solves the problem, check your IR or Bluetooth settings (see Synchronizing information—advanced).
COMMON QUESTIONSSYNCHRONIZATION26012CHAPTERMac: Find the Palm folder on your Mac hard drive. Double-click the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB.3Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.4Perform a soft reset (see Performing a soft reset).5Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.6If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port. 7Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.8Check the multi-connector on the bottom of your Treo XXX for debris or discoloration. Carefully clean the connector by dipping a cotton swab in some rubbing alcohol and gently wiping the metal contacts on the connector. Try to sync again.9Check the connector on the USB sync cable for integrity and cleanliness. Make sure the pins on the connector are straight, protruding, and not damaged. If the cable appears to be damaged, stop here and locate another USB sync cable.10 WINDOWS ONLY Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.NOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Support if the problem persists after you complete step 7.11 Restart your computer.12 Reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo XXX.
COMMON QUESTIONSSYNCHRONIZATION 26112CHAPTERSynchronization starts but stops without finishingIf you upgraded from a previous Palm OS® device or received a system error, such as Sys0505, there may be conflicts with software on your Treo XXX.1Locate your Backup subfolder and rename the folder (for example, BackupOld). Windows: C:\Program Files\Palm\<device name>Mac: <Mac hard drive> : Applications : Palm : Users : <device name> NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.2Synchronize. 3If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup subfolder that you renamed, and sync after each application you install. If the problem recurs, delete the last application you installed and report the problem to its developer.4WINDOWS ONLY If the Windows New Hardware Wizard appears, the synchronization process may be timing out before the wizard completes its job. Follow all instructions in the New Hardware Wizard, and then sync again.5WINDOWS ONLY Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.NOTE Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Support if the problem persists after you complete step 3.TIPThe HotSync Log can give you information about your most recent synchronization. Windows: Right-click the HotSync manager icon in the taskbar in the lower-right corner of your computer screen, and then select View Log.Mac: Open Palm Desktop software. From the HotSync menu, select View Log.
COMMON QUESTIONSSYNCHRONIZATION26212CHAPTER6Restart your computer.7Reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo XXX. Synchronization finishes but info doesn’t appear where it should1Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The Palm Software Installation CD enables you to choose whether you want to synchronize with Palm Desktop software or Microsoft Outlook for Windows. Reinsert the installation CD and select Change your synchronization method if necessary. If you use a different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM.2If multiple Palm OS devices are synchronizing with your computer, make sure the name of the device you are synchronizing appears in the User field on the toolbar of Palm Desktop software.3Open HotSync manager on your computer, and make sure the necessary conduits are set to Synchronize the files.NOTE If you need to change the setting to Synchronize the files, be sure to check the Set as default box as well.4WINDOWS ONLY Uninstall Palm Desktop software. Click Start, select Settings, select Control Panel, select Add or Remove Programs, select Palm Desktop software, and then click Change/Remove.MAC ONLY Mac computers do not provide an option for uninstalling Palm Desktop software. Contact Technical Support if the problem persists after you complete step 3.5Restart your computer.6Reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo XXX. 7(Outlook only) If you’re trying to synchronize offline, set your Outlook Calendar, Contacts, Notes, and Tasks to be available offline.
COMMON QUESTIONSSYNCHRONIZATION 26312CHAPTERI have duplicate entries in Microsoft Outlook after I sync1Open Microsoft Outlook and delete the duplicate entries.2On your computer, go to the application with duplicate entries and manually enter any info you added to your Treo XXX since the last time you synchronized.3Right-click HotSync manager in the taskbar and select Custom.4Select an application that has duplicate entries and also has Outlook in its name.5Click Change. 6Select Desktop overwrites handheld, and then click OK. 7If more than one application has duplicate entries, repeat steps 4 through 6 for each application with duplicates.8Click Done.9Synchronize your Treo XXX and your computer.My appointments show up in the wrong time slot after I syncIf you create an appointment in the wrong time zone (that is, your desktop was set to the wrong time zone), it shows up in the wrong time zone on your Treo. To be safe, enable local network time and avoid assigning time zones to your appointments.If you’re using Microsoft Outlook:1Make sure that you installed the Microsoft Outlook conduit that came TIPOutlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.TIP(Outlook only) If you want to sync your info with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Outlook (right-click the addresses and select Add to Personal Address Book). TIPFor more info on Outlook conduits, right-click the HotSync manager icon in the taskbar, select Custom, select an app with Outlook in its name, and then select Help.
COMMON QUESTIONSSYNCHRONIZATION26412CHAPTERwith your Treo XXX. If you’re not sure whether this software is installed, reinstall Palm Desktop software from the Palm Software Installation CD that came with your Treo XXX. 2Open Microsoft Outlook and correct the wrong entries.3On your computer, manually enter any Calendar info you added to your Treo XXX since the last time you synchronized.4Click HotSync manager in the taskbar and select Custom.5Select an application that has both Calendar and Outlook in its name.6Click Change.7Select Desktop overwrites handheld, and then click OK.8Synchronize your Treo XXX and your computer.9Repeat steps 4 through 6 to open the Calendar Change HotSync Action dialog box again.10 Make sure Synchronize the files is selected and Set as default is checked, and then click OK.You should now be able to assign time zones to your events without encountering this problem.If you’re using Palm Desktop software:1On your Treo XXX, press Calendar .2Press Menu .3Select Options, and then select Preferences.4Uncheck the New events use time zones box (if it’s checked).5On your computer, open Palm Desktop software and correct the wrong entries.6On your computer, manually enter any Calendar info you added to your Treo XXX since the last time you synchronized.7Click HotSync manager in the taskbar and select Custom.8Select Calendar.9Click Change.10 Select Desktop overwrites handheld, and then click OK.11 Synchronize your Treo XXX and your computer.
COMMON QUESTIONSPHONE 26512CHAPTER12 Repeat steps 7 through 9 to open the Calendar Change HotSync Action dialog box again.13 Make sure Synchronize the files is selected and Set as default is checked, and then click OK.You should now be able to assign time zones to your events without encountering this problem.IMPORTANT To avoid this problem in the future, do not assign time zones to your events. Palm Desktop software does not support time zones.The text of my memos is truncated after I syncIf you use your desktop software to create a memo that is longer than 4,096 characters, the excess characters are truncated when you transfer the memo to your Treo XXX.PhoneSignal strength is weakBecome familiar with low coverage areas where you live, commute, work, and play. Then you will know when to expect signal strength issues. You can check signal strength by looking at the Signal Strength icon in the title bar of the Main tab in the Phone application. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear.1If you’re standing, move about ten feet in any direction.2If you’re in a building, move near a window. Open any metal blinds.3If you’re in a building, move outdoors or to a more open area.4If you’re outdoors, move away from large buildings, trees, or electrical wires.5If you’re in a vehicle, move your Treo so that it’s close to a window of your vehicle.
COMMON QUESTIONSPHONE26612CHAPTERMy Treo won’t connect to the mobile network1Try the suggestions about signal strength described in Signal strength is weak.2Turn off your phone and turn it on again (see Turning your phone on and off).3Remove the SIM card and reinsert it (see Inserting the SIM card and battery).4Perform a soft reset (see Performing a soft reset).The other person hears an echo•Try decreasing the volume on your Treo to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the earpiece.•Position the earpiece closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the bottom right side of the Treo XXX.•If you’re using the speakerphone feature with your Treo lying on a flat surface, try turning the Treo face down (screen facing the surface). I hear my own voice echoAsk the person on the other end of the call to turn down the volume on his or her phone or to hold the phone closer to his or her ear.My voice is too quiet on the other end•Be sure to place the bottom of the Treo, or the hands-free microphone, close to your mouth. •Check the Signal Strength icon in the title bar of the Main tab in the Phone application. If the signal is weak (few bars are displayed), try the suggestions about signal strength described in Signal strength is weak.I hear static or interferenceCheck the Signal Strength icon in the title bar of the Main tab in the Phone application. If the signal is weak (few bars are displayed), try the suggestions about signal strength described in Signal strength is weak.If you’re using a Bluetooth® hands-free device, see I hear static or interference
COMMON QUESTIONSHANDS-FREE DEVICES 26712CHAPTERwhen using my Bluetooth hands-free device.My phone seems to turn off by itselfIf a system error and reset occur, the Treo XXX automatically turns the phone on if it was on before the reset. However, if the Treo XXX can’t determine if your phone was on before the reset, the phone does not automatically turn on (see Turning your phone on and off). If the problem persists and you’re using third-party applications, see Third-party applications for additional suggestions.My Treo makes or answers calls when it’s in a bag or pocketItems in your bag or pocket may be pressing the onscreen Answer button or otherwise activating screen items. If this happens, be sure to press Power/End to turn off the screen before placing your Treo in a bag or pocket. You may also want to disable the screen’s touch-sensitive feature during incoming calls (see Locking your screen).Hands-free devicesI can’t make or receive calls using a Bluetooth® hands-free deviceConfirm all the following:•The Bluetooth device is compatible with your Treo XXX. Go to go.palm.com/treoxxx-att/go.palm.com/treoxxx/ for a list of compatible devices.•Press Applications and select Bluetooth . Make sure the Bluetooth setting is set to On.TIPTo find carrying cases that can help prevent your Treo XXX from making calls, as well as other useful accessories, visit go.palm.com/treoxxx-attgo.palm.com/treoxxx/.TIPBluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.
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COMMON QUESTIONSEMAIL26812CHAPTER•You have already formed a partnership between your Treo XXX and your hands-free device, and the hands-free device appears in the Trusted Devices list. (See Connecting to a Bluetooth® hands-free device.)•Your hands-free device is charged and turned on.•Your Treo is within range of the hands-free device.If the problem persists, turn the Bluetooth setting to Off and then turn it on again. If it still persists, create a new partnership with the hands-free device (see Connecting to a Bluetooth® hands-free device).I hear static or interference when using my Bluetooth hands-free device•Try moving your Treo closer to the hands-free device. Audio quality degrades as the distance between your Treo and hands-free device increases. The effective range for a device varies between manufacturers.•Confirm that no obstructions, including your body, are between your Treo and your hands-free device.•If the problem persists, turn the Bluetooth setting to Off and then turn it back on again. If it still persists, create a new partnership with the hands-free device (see Connecting to a Bluetooth® hands-free device).Some features of my Bluetooth hands-free device don’t work with my Tr e o•Check the Palm compatibility list at go.palm.com/treoxxx-att/go.palm.com/treoxxx/ to ensure that your device is compatible. •Check the documentation that came with your device or the manufacturer’s website for information specific to your device.Email•For troubleshooting info on Xpress Mail, go to xpressmail.att.com/subscriber.TIPFor best performance, keep your Bluetooth hands-free device and your phone on the same side of your body.
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COMMON QUESTIONSMESSAGING 26912CHAPTER•For troubleshooting info on the VersaMail® application, see the User Guide for the VersaMail Application on your computer.Windows: Start>Programs>PalmMac: Insert the Palm Installation CD and click the link to the User Guide for the VersaMail Application in the Documentation folder.MessagingI can’t tell if data services are available When your phone is on, icons appear in the title bar in the Main tab in the Phone application to indicate whether data services are available and whether a data connection is active. Make sure that either of the following icons appears in the title bar of the Main tab: . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. I can’t send or receive text messages•Make sure your SIM card is inserted correctly (see Inserting the SIM card and battery) and your phone is turned on (see Turning your phone on and off).•Contact AT&T your network operator to verify that your plan includes text messaging services, that these services have been correctly activated, and that they are available at your location. AT&T Your network operator should be able to tell you if text messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.•Verify with the recipient that the receiving device can handle text messages.•If a text message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).I can’t send or receive multimedia messages•Make sure your phone is turned on (see Turning your phone on and off).
COMMON QUESTIONSWEB27012CHAPTER•Contact AT&T your network operator to verify that your plan includes multimedia messaging services (MMS), that these services have been correctly activated, and that they are available at your location. AT&T Your network operator should be able to tell you if multimedia messaging services have been experiencing transmission delays. Delays can also occur between the time that a message is sent and the time it is received.•Make sure that either of the following icons appears in the title bar of the Main tab: . If you do not see either of these icons, data services are not available in your current location and you cannot exchange multimedia messages. •Verify with the recipient that the receiving device can handle multimedia messages.•If a message arrives but does not display an alert, perform a soft reset (see Performing a soft reset).WebI can’t tell if data services are available When your phone is on, icons appear in the title bar in the Main tab in the Phone application to indicate whether data services are available and whether a data connection is active. Make sure that either of the following icons appears in the title bar of the Main tab: . If you do not see either of these icons, data services are not available in your current location and you cannot connect to the Internet. My Treo won’t connect to the InternetYour Treo XXX supports GPRS and EDGE wireless data networks. To connect to the Internet, you must subscribe to and activate data services with AT&T your network operator, and you must be in a location with data coverage. 1Press and hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.2Press Phone and look for either of the following icons in the title bar of the Main tab: .
COMMON QUESTIONSWEB 27112CHAPTER3If you see these icons, you are in a data coverage area. Try connecting to the Internet again. If you do not see either of these icons, press Applications , select Prefs , and continue with the following steps.4Select Network.5Select the Service pick list and select MEdia Net your wireless service provider’s data service.6Select Connect.7If the connection is successful, go to the web browser. If you still can’t make a connection, perform a soft reset (see Performing a soft reset).8If your phone did not turn on automatically after the soft reset, press and hold Power/End to turn on your phone, and try connecting to the Internet.9Contact AT&T your network operator to verify the following:•Your subscription plan includes high-speed data services.•Data services have been activated on your account.•Data coverage is available in your location.•There are no data service outages in your location.I can’t access a web pageFirst, make sure you have Internet access: Open the web browser and try to view another web page you’ve loaded before. To ensure you’re viewing the page directly from the Internet, press Menu , select Go, and then select Refresh.If you can view the other web page after you refresh it but you still can’t access the page you were originally trying to view, the page may contain elements that are not supported by the web browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.Some websites use a redirector to their true home page. If the web browser on your Treo XXX can’t follow the redirector, try using a desktop browser to see the landing page of the redirector, and then enter that address in the web browser on your Treo XXX.
COMMON QUESTIONSWEB27212CHAPTERIt takes a long time for a web page to loadIf it is taking longer than usual to load web pages, you may have traveled from an EDGE service area to a GPRS service area. Although GPRS data service is considered a high-speed data service, it seems slow if you are used to EDGE speed. 1Press Phone and look for either of the following icons in the title bar of the Main tab to confirm that you have a data connection: .2Try opening a different web page to see if the problem persists. •If you can open a different web page, it is likely that the original website is experiencing problems, and the problem is not related to your Treo.•If the problem persists on a different web page, you may have a problem with your connection to the AT&T your network operator network.3To be sure there is not a problem with your connection to the AT&T your network provider, press and hold Power/End to turn off your phone. Then press and hold the same button to turn it back on again.4Try opening the web page again to see if it loads faster.An image or map is too small on my screenThe web browser has two modes: Optimized and Wide Page. Optimized Mode resizes all images and page elements to fit into a single column on the Treo XXX screen. Switch to Wide Page Mode to see the full-size image (see Viewing a web page). You may also be able to save the image on your Treo XXX or an expansion card and then view the image later on your computer.A secure site refuses to permit a transactionSome websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site TIPYour Treo can open your email application when you select an email address on a web page. If nothing happens when you select the link, make sure your email application is already set up.
COMMON QUESTIONSCAMERA 27312CHAPTERallows transactions using Blazer™ web browser from your Treo.My Bluetooth DUN connection isn’t workingCheck all of the following:•Press Applications and select Bluetooth . Make sure the Bluetooth setting is set to On.•You have already formed a partnership between your Treo XXX and your computer (see Creating a partnership between your Treo and your computer).•The Bluetooth feature on your computer is turned on.•Your Treo is within 30 feet of your computer.If the problem persists, try the following: •Turn the Bluetooth setting to Off and then turn it back on again. •Try moving your Treo closer to your computer. The effective range for a computer varies between manufacturers.•Confirm that no obstructions, including your body, are between your Treo and your computer.•If the problem persists, create a new partnership with your computer (see Creating a partnership between your Treo and your computer).CameraHere are some tips for taking good pictures with the built-in camera:•Clean the camera’s lens with a soft, lint-free cloth.•Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.TIPBluetooth range is up to 30 feet in optimum environmental conditions. Performance and range may be affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.
COMMON QUESTIONSMAKING ROOM ON YOUR TREO27412CHAPTER•Hold the Treo XXX as still as possible. Try supporting your picture-taking arm against your body or a stationary object (such as a wall).•Keep the subject of the picture still. Exposure time is longer with lower light levels, so you may see a blur.•For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.•Make sure the subject is at least 18 inches away from the camera to ensure good focus.Remember that when you synchronize your Treo XXX with your computer, your camera images are stored in the My Pictures/Palm Photos folder on your hard drive (see Viewing pictures and videos on your computer).Making room on your TreoKeep in mind that your Treo XXX includes an expansion card slot, and that you can store applications and information on expansion cards (sold separately). However, you still need free memory on the Treo XXX itself to run applications from an expansion card. For more info on using expansion cards, see Using expansion cards.If you store a large number of records or install many third-party applications, the internal memory on your Treo XXX may fill up. Here are some common ways to clear space:•Email: Messages that have large attachments can quickly consume memory on your Treo. Delete messages with large attachments. If you have hundreds of messages with or without attachments, you may want to delete older messages to make room (see the User Guide for the VersaMail Application on your computer or the
COMMON QUESTIONSTHIRD-PARTY APPLICATIONS 27512CHAPTERXpress Mail documentation atxpressmail.att.com/subscriber).•Windows: Start>Programs>Palm•Mac: Insert the Palm Installation CD and click the link to the User Guide for the VersaMail Application in the Documentation folder.•Pictures & Videos: Large images take up a lot of memory. Move images to an expansion card or synchronize them to your computer, and then delete the images from your Treo (see Viewing pictures and videos on your computer).•Music: Music files often consume a lot of memory. Move music files to an expansion card, or delete large files from your Treo.•Messaging: Multimedia content can also consume a lot of memory. Move multimedia content to an expansion card, or delete large files from your Treo (see Deleting messages).•Internet: If you set a large web browser cache, you may want to use the web browser’s advanced Memory Management settings to clear all recent pages (see Customizing your web browser settings).•Third-party applications: You can delete infrequently used applications (see Removing applications) or move them to an expansion card (see Copying applications between an expansion card and your Treo).Third-party applicationsSome third-party applications can cause conflicts on your Treo XXX. For example, third-party applications that were not written with the Treo keyboard and 5-way navigator in mind may cause strange behavior or errors when using the keyboard and 5-way navigator in these applications. Third-party applications that modify wireless features may require extra troubleshooting. If you recently installed an application and your device seems to be stuck, try the following:
COMMON QUESTIONSTHIRD-PARTY APPLICATIONS27612CHAPTER1Perform a soft reset (see Performing a soft reset).2If the problem persists, perform a system reset (see Performing a system reset). 3Delete the most recently installed application from your Treo XXX (see Removing applications).4If the problem persists, perform another system reset.5If possible, synchronize your Treo XXX with your computer to back up your most recent info.6If you’re unable to perform the preceding steps or the problem persists, locate your Backup subfolder on your computer and rename the folder (for example, BackupOld). Windows: C:\Program Files\Palm\<device name>Mac: <Mac hard drive> : Applications : Palm : Users : <device name>NOTE Can’t find a Palm folder in Program Files? Then look for a palmOne or Handspring folder instead. For more info, see I can’t find my user folder.7Perform a hard reset (see Performing a hard reset).8Sync to restore your info in Calendar, Contacts, Tasks, Memos, and Pictures & Videos.9If the problem is resolved, begin reinstalling your third-party applications one at a time by double-clicking a single file in the original Backup subfolder that you renamed, and sync after each application you install. 10 If the problem recurs, delete the last application you installed and report the problem to its developer.I can’t exit a game or third-party applicationPress Option + Applications to return to Applications View.Getting more helpContact the author or vendor of the third-party software if you require further assistance.
COMMON QUESTIONSERROR MESSAGES 27712CHAPTERError messagesYour Treo XXX is designed to minimize interruptions when a system error occurs. If your Treo XXX encounters a system error, it automatically resets itself and resumes functioning as normal. If possible, it even turns the phone back on if it was on before the error occurred.Sometimes you might want to know more about an error. Your Treo XXX uses a special interface to show error messages in greater detail.1Press Phone .2Enter #*377, and then press Send .3Review the screen with details about the conditions that led up to the most recent automatic reset. 4Select OK.NOTE Third-party developers create their own error messages. If you do not understand an error message, please contact the developer of the application for help.
COMMON QUESTIONSERROR MESSAGES27812CHAPTER
TERMS 279TermsAlt (alternative) A keyboard key. Enter a letter on the keyboard, and then press Alt to access variations such as international characters and symbols.Applications ViewThe screen on your Palm®Treo™ XXX smart device from which you can open all applications.Auto-off intervalThe time of inactivity that passes before the screen on your Treo XXX turns off. The wireless features on your Treo XXX are unaffected by this setting.BeamThe process of sending or receiving an entry or application using the infrared (IR) port on your Treo.Bluetooth® wireless technologyTechnology that enables devices such as the Treo XXX, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit www.bluetooth.com.CSD (circuit-switched data)A dial-up Internet connection. You pay for the connection time, not for how much information you transfer. Contrast with GPRS.Device nameThe name associated with your Treo XXX and with the info in your desktop software. The device name (sometimes called the username) distinguishes your Treo XXX from all other Palm OS® devices. When you first synchronize your Treo XXX, you are asked to give it a device name. This name appears in the User list in Palm Desktop software. Every Palm OS device that is synchronized with the same computer must have a unique device name.Dialog boxA set of options and command buttons that is enclosed by a border and that enables you to carry out a specific task.
TERMS280EDGE (Enhanced Data rates for GSM Evolution)An enhanced version of GPRS that delivers data speeds that are up to three times faster than standard GPRS connections. (Additional charges may apply.)Favorite A button that provides quick access to a phone number (speed-dial button) or commonly used application (such as Web or Messaging). You can define an unlimited number of favorite buttons in the Phone application.GPRS (General Packet Radio Service)A mobile Internet connectivity technology that allows persistent data connections. (Additional charges may apply.)HotSync®The technology that synchronizes your Treo and your computer with the simple press of a button.HotSync managerThe computer application that manages the synchronization of your Treo with your computer.Infrared (IR)A way of transmitting information using light waves; this is called beaming. The IR port on your Treo enables you to transfer information to other IR devices within a short radius.Lithium Ion (Li-Ion)The rechargeable battery technology used in the Treo XXX. MMSAn enhanced form of messaging that enables you to send pictures, videos, animations, sounds, and ringtones almost instantly.Option key The keyboard key that enables you to access the alternative feature that is indicated above the letter on each key.Palm®Desktop softwareA PIM application for computers that helps you manage your personal information and keep your personal information synchronized with your Treo.
TERMS 281Palm® OS by ACCESSThe operating system of your Treo XXX. Palm OS is known for its simplicity of use and for the large number of compatible third-party applications that can be added to your Treo XXX.Palm™ Quick InstallThe component on your Windows computer that enables you to install Palm OS applications and other information on your Treo.PartnershipTwo Bluetooth devices—for example, your Treo XXX and a hands-free device—that can connect because each device finds the same passkey on the other device. Once you form a partnership with a device, you don’t need to enter a passkey to connect with that device again. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices.PhoneThe application on your Treo XXX that enables you to make and receive phone calls. PIM (personal information manager)A genre of software that includes applications such as Palm Desktop software, Microsoft Outlook, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number) The four-digit password assigned to your SIM card by AT&T your carrier. Turning on the PIN lock secures your wireless account. See also PUK.PIN2 (personal identification number 2) A code that protects certain network settings such as call barring or fixed dialing. PUK (PIN unlock key)A special extended password assigned to your SIM card. If you enter the wrong PIN more than three times, your SIM card is blocked and you must call AT&T your carrier for the PUK.Quick keyA letter that you can press and hold to activate a favorite from any tab in the Phone app. For example, create a speed-dial button for your mother’s number and enter the letter M for “Mom” as the
TERMS282Quick Key. Then when you want to call her, go to the Phone app and press and hold M. Your Treo XXX dials the number.SIM (Subscriber Identity Module) cardThe smartcard, inserted in your Treo XXX, that contains your mobile account information, such as your phone number and the services to which you subscribe. Phonebook entries and SMS messages can also be stored on the SIM card.SlideA collection of text, pictures, videos, and sounds that are grouped together within a multimedia message created in the Messaging application. During playback, all the items within a particular slide appear on the same screen. If a multimedia message contains multiple slides, each slide can be viewed separately during playback.SMSThe service that exchanges short text messages almost instantly. Text messages are typically sent to a mobile phone number, rather than to an email address (although this too is possible). These messages can usually include up to 160 characters; messages with more than 160 characters are automatically split into several messages. You can send and receive SMS messages while you are on a voice call.StreamingTechnology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your Treo XXX without needing to download a file to save on your Treo XXX.User folderThe folder on your computer that contains the information you enter in Palm Desktop software and the information you enter on your Treo XXX and synchronize with Palm Desktop software.
IMPORTANT SAFETY AND LEGAL INFORMATION 283Important safety and legal informationFCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:1 This device may not cause harmful interference, and2 This device must accept any interference received, including interference that may cause undesired operation.Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.FCC RF Safety Statement In order to comply with FCC RF exposure safety guidelines, users MUST use one of the following types of bodyworn accessories. 3A Palm® brand body-worn accessory that has been tested for SAR compliance and is intended for use with this product. 4 An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm of separation between the users body and the unit. Do NOT use the device in a manner such that it is in direct contact with the body (i.e., on the lap or in a breast pocket). Such use will likely exceed FCC RF safety exposure limits. See www.fcc.gov/oet/rfsafety/ for more information on RF exposure safety. Declaration of Conformity This device meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as.FCC ID number: O8F-728. Industry Canada ID number: 3905A-728More information on the device's SAR can be found from the following FCC website:https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/GenericSearch.cfm.Declaration of ConformityWe, Palm Inc., declare under sole responsibility that the product:Model name: Treo XXXDescription: PDA phoneIs in conformity with the following standards and/or other normative document:• ETSI EN 301 511• ETSI EN 301 908-1• ETSI EN 301 908-2• ETSI EN 300 328• ETSI EN 301 489-1/-7/-17/-24• EN60950-1
IMPORTANT SAFETY AND LEGAL INFORMATION284• EN 50360We hereby declare that the above named product is in conformance to all essential requirements of the RTTE Directive 1999/5/EC.The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of directive 1999/5/EC has been related to Articles:• R&TTE Article 3.1 (a) Health and Safety• R&TTE Article 3.1 (b) EMC• R&TTE Article 3.2 Spectrum UsageIdentification mark: 0984 (Notified Body) CE.This identification mark is permanently provided on the device label.The technical documentation relevant to the above equipment will be held at:Palm Inc. 950 W Maude AvenueSunnyvale, CA. 94085U.S.A.Person responsible for making this declaration:David Woo/Sr Compliance EngineerSunnyvale/August 31, 2006Static Electricity, ESD, and Your Palm® DeviceElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your Palm® device, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your Palm device, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur. Precautions against ESD Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your Palm device to your computer, placing a device in a cradle, or connecting it to any other device. You can do this in many ways, including the following: • Ground yourself when you’re holding your device by simultaneously touching a metal surface that is at earth ground. For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type. (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)
IMPORTANT SAFETY AND LEGAL INFORMATION 285• The rapidity with which you touch, connect, or disconnect electronic devices.While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events, you may want to take extra precautions to protect your electronic equipment against ESD.Precaution against hearing loss Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing. A pleine puissance, l'écoute prolongée du baladeur peut endommager l'oreille de l'utilisateur. Consultez notre site web www.palm.com/fr pour plus d'informations.Waste disposal Please recycle appropriately. For appropriate recycling and disposal instructions please visit: www.palm.com/environment.0,655
IMPORTANT SAFETY AND LEGAL INFORMATION286
SPECIFICATIONS 287SpecificationsRadio •GSM 850/900/1800/1900 quad band world phone•GPRS class 10, class B•EDGE up to 59kbps per time slot•Supports CSD (circuit-switched data)Phone features •Speakerphone•Hands-free headset jack (2.5mm, 4-barrel connector)•Microphone mute option•TTY/TDD compatible •3-way callingProcessor technology Intel PXA270 Bulverde processor, 312MHzExpansion MicroSD card slotBattery •1180mAH, rechargeable lithium ion•Removable for replacementPalm OS® version Palm OS 5.4.9Camera •1.3 megapixel•Still-image capture resolution (1280 x 1024)•2x digital zoom•Video capture resolution (352 x 288) •Automatic light balanceSize 4.2 in. x 2.1 in. x 0.73 in.107 mm x 53.6 mm x 18.6 mm
SPECIFICATIONS288Weight 4.1 ounces116 gramsConnectivity •IR•Bluetooth® wireless technology (1.2 compliant)Display •Touch-sensitive LCD screen (includes stylus)•65,536 colors (16-bit color)•User-adjustable brightness•320 x 320 resolutionKeyboard •Built-in QWERTY keyboard plus 5-way navigator•Backlight for low lighting conditions
SPECIFICATIONS 289Included software •Phone (including Favorites and Dial Pad)•Pics & Videos (includes camera and camcorder)•Messaging (text and multimedia)•Blazer® web browser (Internet)•Pocket Tunes™ Deluxe•Xpress Mail (download required)•Good Mobile Messaging™ (download required)•VersaMail® (email)•Contacts•Calendar•Memos•Tasks•SIM Book•SIM Services•AT&T Mall•Google Maps•Voice Dial•Voice Memo•Documents To Go Professional®•Calculator (Basic and Advanced)•World Clock•My Palm•Palm® Backup•Palm®Desktop software and HotSync® manager•Push to Talk•Quick Tour•Telenav (download required)•MobiTV (download required)•Instant messaging (IM)System requirements •Windows 2000, XP, or Vista with USB port•Mac OS 10.2–10.3 with USB port•Later versions may also be supported
SPECIFICATIONS290Operating and storage temperature range•32°F to 104°F (0°C to 40°C)•5% to 90% relative humidity (RH)
INDEX 291IndexSYMBOLS! in Tasks list 194NUMERICS24-hour clock 2335-way navigator 29, 30911 calls 240AAC charger 11accented characters 34, 36accessingapplication menus 31applications 38command buttons 31documentation 3email 87, 108, 247Palm online support 4Quick Tour 3web browser 38, 146World Clock 191accessories 8Account Setup dialog 94accountscall forwarding and 59conference calls and 58customer support for 4email and. See email accountsphone services and 2text messages and 2, 109TTY connections and 81voicemail and 52active call buttons 137Active Call View 53, 54, 137active calls. See phone callsActivity Log 98, 102Add Bookmark command 147Add Call button 57Add Contact command 56Add New Number dialog 56Add New Number prompt 56Add Song button 180Add to album command 173addingaccessories 8bookmarks 147caller IDs 64, 65, 66captions to photos 166, 173cities to World Clock 191contacts 62, 126emoticons 109events 184, 185favorite buttons 68–70nicknames 127partnerships 73, 155passwords 241, 243photos or videos to albums 172playlists 179, 180private entries 242QuickText phrases 109signatures 104tasks 192wallpaper 173addressesadding recipients 70, 109entering web 146getting maps to 63–64highlighting 30looking up 107selecting 30, 145sending messages and 92, 95, 109, 111, 113synchronizing 263viewing website 151, 152Advanced Mode (calculator) 206, 207agenda lists 183Agenda View 78, 183, 188Alarm check box 185alarm clock 192
INDEX292alarm preferences 192alarmsadding calendar 185, 189adding task 193, 195recording tones for 190selecting tones for 189, 190, 195Album command 173Album list 97, 170, 173albums. See photo albums; video albumsalert buttons 112Alert dialog box 52, 113, 205Alert Sound pick list 103alert tones 77, 103, 118alertsSee also alarmschanging status of 133clearing 206displaying 82, 140, 205downloading messages and 103, 105, 112hiding text in 116receiving 52, 132, 133, 136responding to 113, 258sending Call-Me 140aligning the screen 234Alt key 34, 279alternate characters 34, 35, 36answering phone 51, 58, 75antenna 283applets 145application categories 235application list view 235applicationsSee also specific built-in app; third-party appsaccessing menus in 31beaming 215changing default 237closing 37, 276copying 225customizing 235–238defining buttons for 70, 236deleting 20, 210, 211displaying 38, 39, 235downloading 150, 209getting help with 210highlighting 38, 39installing 208–210, 251making phone calls and 55moving around in 27opening 37, 38, 39, 224playing music and 179running on expansion cards 274searching in 205selecting 38sending over Bluetooth devices 213synchronizing 23, 217transferring to device 19troubleshooting 251updating information in 23upgrading and 20viewing information about 3, 211–212Applications button 37, 39Applications View 38–39, 235, 279appointments 184, 263See also eventsArchive folder 210area codes 80, 127area conversions 207arrow icons 29Ask to add unknown phone numbers check box 67AT&T accounts. See accountsAT&T customer service 4AT&T Mall 149AT&T service contracts 2
INDEX 293AT&T SIM cards. See SIM cardsAttach Signature option 105attachmentsadding 96–98displaying 99, 108, 199downloading 99, 104removing 96storing large 274supported formats for 199attendee information 186audio. See music; sounds; voice memosaudio adapters 72Audio Caption command 166Auto Accept Invitations options 141Auto Lock Device option 241Auto naming pick list 169Auto Sync 102, 103Auto-complete option 152Auto-hide Toolbar option 171Auto-Keyguard pick list 239Auto-off After pick list 246auto-off interval 279Availability icons 131–132availability pick list 125Bback icon (browser) 147Background check box 188background music 171backgrounds 78, 188backing up info 19, 23, 255backlight 33, 232Backlight button 232Backspace key 33Backup folder 211, 252Basic Mode (calculator) 206batterycharging 11–13conserving 14, 246disposing of 257inserting 10, 255–256precautions for 11removing 256replacing 14, 255viewing status 12, 13, 84battery door release 8battery icons 13, 83Beam Business Card command 67Beam Category command 215Beam command 215, 216Beam From pick list 216Beam Receive pick list 246Beam Status dialog 215, 216beaming 214–216, 246, 279bell icon 82, 258Bill Balance button 68blank screens 257blank text messages 109blank time slots 188Blazer application 145See also web browserblinking bell 82, 258Bluetooth adapters 154, 156Bluetooth application 72Bluetooth devicesconnecting to 72, 157–161, 219disabling 74, 213enabling 74, 213entering passkeys for 159, 160listening to music and 179optimal range for 72receiving calls and 54, 74, 266receiving info over 213sending over 212, 213switching between 75synchronizing over 219, 220, 259
INDEX294troubleshooting 267, 268, 273visibility options for 159, 160, 213, 220Bluetooth icon 72, 84Bluetooth icons (Phone application) 82Bluetooth technology 154, 212, 279bonus software. See built-in appsBookmark Page icon 149bookmarks 147–149, 215Bookmarks View 148, 149Bookmarks View icon 148border glow (highlight) 30brightness (screen) 54, 232, 246brightness duration (backlight) 232, 246Brightness slider 246browsing files 224browsing the web. See webbuilt-in apps 3, 210, 289See also applications; specific appbuilt-in camera. See camerabuilt-in security software 238business cards 67buttonsSee also favorite buttonsaccessing command 31customizing 236disabling 55, 239navigating and 29, 30opening apps and 37restoring default 237speed-dialing and 48, 69–70web browsing and 147Buttons Preferences screen 236Ccache 154, 275Calc button 206calculating device space 19calculator 34, 206Calculator app 206–207calculator modes 206calendaraccessing 183adding alarms 185, 189adding events 184, 185, 186color-coding events 187customizing 188–189deleting events 187saving 114viewing items on 79, 188Calendar applicationchanging fonts for 232changing views for 183opening 38, 79overview 183setting default view 188Calendar button 37, 38, 183calendar views 183, 188call forwarding 59–61call forwarding icon 82Call Log screen 50, 61, 138Call Log tab 16Call-Me alerts 136, 140Call Preferences dialog box 59, 60Call Totals dialog box 61Call View. See Active Call Viewcall waiting 57Call Waiting dialog box 58caller IDs 64, 65, 66calls. See phone callscamcorder resolution 167Camcorder View 166, 168, 173camera 165, 273, 287camera buttons 166
INDEX 295Camera icon 165camera lens 8camera settings 168Camera View 168, 173cancelling menu selections 31Caps Lock mode 34captions. See voice captionscar kits 71Card category 224Card Info 226–227Card Info button 226card readers 177carrying cases 267cascading style sheets 147, 153Category command 235category marker 188category names 235Category pick list 188, 189, 194, 235Category tab 194CDs 177Center button 7certificates 145changingbookmarks 148contact information 63contact names 127default applications 237email accounts 101events 187favorite buttons 70owner information 244passwords 242, 243personal IDs 240playlists 180primary buttons 236PTT groups 129–130QuickText phrases 110screen fonts 232sync defaults 217, 218, 219, 227sync method 262web page layouts 146character entry 34, 36character limitsmemos 200text messages 109character searches 205charge indicator 7, 12, 13charger cable 12charging battery 11–13charging device 11, 12, 14chat icon 115, 119chat sessions 115, 117Chat View 112, 115Choose song button 178Choose Songs command 180circuit-switched data connections 279city information 191, 245City pick list 191Clear Cache button 154Clear Cookies button 154clock 190, 233See also World Clockclosingapplication menus 31applications 37, 276pick lists 32color palette 168color preferences 117, 168, 234color themes 234color-coding events 187colored backgrounds 30command buttons 31completed tasks 193, 194, 195completion dates 195Compress Day View check box 188compressed files 208, 209computersconnecting device to 22
INDEX296creating partnerships for 155installing from 209, 253quarantined files on 251setting up DUN connections for 156synchronizing with 18–23, 26transferring apps to 209transferring media to 174transferring music from 176, 177–178Con button (calculator) 207Conduit Settings command 218conduits 184, 263Conference button 58conference calls 58–59, 138Confirm message deletion check box 116conflicting apps 225, 251conflicting events 188Connect Bluetooth command 74connection icons (phone) 82connection icons (web) 146connectionsBluetooth devices and 72, 157, 213, 219device to PCs 22dial-up networking and 154, 157hands-free devices and 72–75messaging preferences for 117restrictions for 55synchronizing over Bluetooth 219, 220synchronizing over infrared 221–222troubleshooting 266, 270, 273VPNs and 247web services and 146, 154, 270constants 207Contact Edit dialog box 62contact names 46contactsadding alerts for 132, 133adding photos to 64, 173adding ringtones for 65, 66categorizing 63changing info for 63checking availability of 131copying 68creating 62, 126deleting 67, 128displaying 63entering events for 186entering phone numbers for 56, 61getting directions for 63importing 63looking up 47, 78marking as private 63renaming 127saving 114setting preferences for 66sorting 62, 67, 141viewing details about 47, 49Contacts application 61, 66, 232Contacts list 62, 67Contacts tab 16conversion functions (calculator) 206, 207Convert to cellular icon 138cookies 145, 153, 154Copy button 172, 225Copy command 151, 225Copy Items dialog box 172Copy items to pick list 172Copy to command 172
INDEX 297Copy To pick list 225copyingapplications 225contact information 68media files 176messages 114phone numbers 46, 151photos or videos 172text 151copyrighted materials 171corporate email accounts 107, 247corporate servers 247country-specific preferences. See language settingscoupling 266coverage area 15, 44, 81, 265coverage area alerts 77Coverage in/out pick list 77crashes 258Create chats from messages pick list 117creatingapplication categories 235bookmarks 147business cards 67contacts 62, 126email messages 95, 145events 184, 185multimedia messages 110–112nicknames 127partnerships 73, 155passwords 241, 243playlists 179, 180private entries 242PTT contact lists 126–128PTT groups 126, 128, 135speed-dial buttons 69–70text memos 201text messages 109–110voice captions 166, 173voice memos 201CSD (circuit-switched data) connections 279current date and time 190current events 79Current Privacy list 243customer service 4customizingapplications 235–238buttons 236calendar 188–189chat sessions 117email 101–105hands-free devices 75MMS messaging 116system date and time 245system sounds 231–232tasks 195web browser 152–154Ddaily events 189data. See informationdata service icons 146data services 87, 145, 269databases 205Date & Time Preferences screen 185, 245date formats 233date preferences 245Date stamp pick list 169datesSee also calendaradding to photos 169changing event 187completing tasks and 193, 194, 195selecting 184setting system 244sorting on 114synchronizing 244viewing current 190viewing due 194, 195Day View 183, 188
INDEX298daylight savings 191, 192decimal values 207, 233decompression utilities 209Default Alarm pick list 190Default Apps Preferences screen 237default settings 237Default View pick list 79, 188degrees 207delays 242, 269, 270Delete Contact command 67Delete events older than pick list 187Delete From pick list 211Delete Memo command 201Delete Task command 195Deleted folder 112deletingalbums 173, 174alerts 206applications 20, 210, 211attachments 96bookmarks 148contacts 67, 128cookies 154device names 20email 100, 101, 274events 187favorite buttons 71files 275memos 201messages 112, 114, 116music from playlists 180passwords 242photos 166, 173, 174playlists 180PTT groups 131tasks 195video clips 168, 173, 174desktop software. See Palm Desktop softwaredevice namesBluetooth devices and 73, 219, 220defined 279selecting 258selecting Treo 20devices. See Bluetooth devices; hands-free devices; Treo smart deviceDial another call prompt 57Dial button 49Dial Number dialog box 49Dial Pad 16, 34, 45, 54Dial Pad button 54Dial Preferences screen 79dial text message 156dialog boxes 4, 31, 279dial-up networking 83, 154–157, 273digital cameras 169See also cameradimmed images 257dimming backlight 232, 246dimming the screen 38Disable cookies box 153Disable JavaScript box 153disabling touch-sensitive features 239discovery 157, 159, 214Discovery icon 159Discovery Results list 159, 213discussion groups 4display formats 233Display my name in chat window as option 117Display Options box 188Display Options command 188displayingalerts 205application info 211–212application menus 31applications 38, 39, 235attachments 99, 108, 199bookmarks 148
INDEX 299connection info 146, 157contact info 47, 49, 63current date and time 190due dates 194, 195email messages 98, 183, 188error messages 277event categories 188events 79, 188, 189favorite buttons 48free space 19items in pick lists 32multimedia messages 112, 113personal calendar 183phone status 81photos 169, 170, 174private entries 243signal strength 82slide shows 171tasks 183, 188, 194, 195video clips 169, 170, 174video recording time 167web addresses 152web pages 145, 147documentation 2, 3, 4, 29Documents application 108See also Documents To GoDocuments button 200Documents To Go 199–200downloadingapplications 150, 209attachments 99, 104email messages 102files 149, 169, 208multimedia messages 112, 117Palm info and updates 4ringtones 75, 150text messages 112Downloads bookmark 150drafts 96, 110drained battery icon 13draining the battery 12, 13Draw on command 166drivers 221drop-down lists. See pick listsDue Date pick list 193due dates 193, 195DUN connections 83, 154–157, 273Dynamic Call command 135Eearpiece 7, 134echoes 266EDGE connections 82, 270, 272, 280Edit Bookmark List dialog box 149Edit Bookmarks command 148, 149Edit Categories option 187Edit Category screen 66Edit Favorite command 70Edit Group command 129Edit Group dialog box 130Edit Location dialog box 245Edit Playlist dialog box 180edit screens 31Effects pick list 168emailSee also attachmentsaccessing 87, 108, 247adding signatures 104addressing 70, 95checking 83, 183, 188creating 95, 145defining buttons for 70deleting 100, 101, 274dialing from 49forwarding 99resending 96restrictions for 55retrieving 83, 98, 102
INDEX300scrolling 98selecting default application for 237sending 96, 106, 113, 145setting alerts for 103setting preferences for 101, 103, 104sorting 100troubleshooting 268viewing status of 98, 100email accountschanging 101setting up 91, 92, 93, 105, 107Email application. See VersaMail applicationemail applications 61, 87, 237, 272Email icon 92email providers 2, 87, 91emergency calls 240emoticons 109empty battery icon 13empty time slots 188Empty Trash command 101Enable background play check box 179Enable Fixed Number Dialing check box 240encryption 145Eng(x) display format 207engineering notation 207Enhanced Data rates for GSM Evolution. See EDGE connectionsenvelope icon 100errors 261, 267, 277Escalate ring tone volume check box 76event conflicts 188Event Details dialog box 185, 186, 187event preferences 185eventsadding alarms for 185, 189categorizing 187changing 187color-coding 187creating 184, 185deleting 187displaying 79, 188, 189entering incorrect time zones and 263scheduling repeating 186synchronizing 183troubleshooting 263–265viewing duration of 188Excel spreadsheets 97, 199Exchange ActiveSync accounts 105, 106, 107Exchange Address Book 263Exchange servers 105, 107, 183exiting applications 276expansion card slot 223expansion cardsaccessing items on 224caution for 225, 227copying to 172, 225deleting apps on 210displaying photo or video albums on 170downloading to 150formatting 226inserting 223installing apps on 210managing files on 224moving files to 20, 176opening items on 200, 224, 274removing 224renaming 226sending attachments to 99storing information on 203, 223transferring applications from 19, 225
INDEX 301troubleshooting 226viewing information about 226Export to SIM command 68extensions (phone) 55, 69Extra Digits button 55Extract Call button 59Ffade setting 188Fast mode (browser) 153Fast mode icon 147favorite buttons 48, 68–71, 280Favorites tab 16, 48FDN list 240feedback 266filesSee also specific typeaccessing 199, 247attaching to email 97browsing 224checking size of 212deleting 275downloading 149, 169, 208moving 20, 176, 275opening 199, 200saving 200streaming 150transferring to device 19, 199Files application 224financial calculator 206financial functions 207Find dialog box 205Find Text on Page command 152findingchat sessions 115contacts 47, 78specific characters 205text 152, 205wireless services 80firewalls 247Fixed display format 207fixed number dialing 240flight mode 44Float display format 207folder pick list 100foldersaccessing 263deleting messages in 114locating 258sorting messages in 114switching between Inbox 100Font command 146, 232fonts 146, 232, 233forgetting passwords 241, 243Format Card command 227format options (email) 104Formats Preferences screen 233formatting expansion cards 226forums 4Forward all calls list 60forward icon (browser) 147forwardingemail 99phone calls 59–61Free Space information 19freeing memory 154, 210, 274freezes 254full charge (battery) 11GGame Volume pick list 232General Packet Radio Service technology. See GPRS connectionsGetGood application. See Good Mobile Messaginggetting started 2, 3, 15
INDEX302Glossary 279Good Mobile Messaging application 87, 108GPRS connections 82, 270, 272, 280GPS receivers 160gradients 207graphics. See imagesgroupware information 105HHandheld overwrites Desktop option 218Handheld overwrites Macintosh option 219hands-free devicesadding 71, 74checking status of 83connecting to 72–75, 157customizing 75disabling or enabling 54entering passkeys for 73finding compatible 72troubleshooting 267–268Hands-free Setup button 73hanging up phone 55, 57, 59hard resets 241, 254hardware 1headphones 72, 174headset button 51, 54headset jack 8headsets 55, 71, 160help 3, 4, 249, 276hexadecimal characters 207Hide Records option 242hidingblank time slots 188private entries 242, 243toolbars 151, 171highlight, moving 30highlightingapplications 38, 39items in pick lists 32menu items 31phone numbers 49text 30, 31web links 30, 146hints 241History list 151Hold button 54holidays 186home city 191home page 147, 152HotSync icon 217, 259HotSync Log 261HotSync manager 220, 221, 280HotSync operations. See synchronizationHotSync Setup button 220HotSync technology 280HTML messages 99, 104hyper links. See web linksIicons 235IM application 289image files 110, 150, 169imagesSee also photos; picturesdimmed 257disabling web 147, 153downloading 150saving 150selecting as wallpaper 78sending 110, 111transferring to expansion cards 20, 275troubleshooting 272importingcontact information 63phone numbers 193inactivity 242, 246, 257Inbox 98, 100, 118Incoming dialog box 103
INDEX 303incompatible applications 225, 251Incompatible Apps folder 18indicator light 7, 12, 13Info screens 211informationbacking up 19, 23, 255beaming 215entering 33–35erasing all 258losing 227, 241, 254, 255marking private 242–243masking 238, 242, 243protecting 238, 241receiving 213, 216sending over Bluetooth devices 212storing 203, 223, 274synchronizing 21, 23, 217transferring 19, 214updating 23, 203upgrading and 20infrared port. See IR portinstallingapplications 208–210, 251Palm software 18, 20, 209, 253SIM cards 9–11synch software 21–22third-party applications 274VPN client software 247Instant Messaging 119instant messaging 121, 289interference 266, 268internal memory. See memoryinternational characters. See alternate charactersinternational clock. See World Clockinternational information. See language settingsInternet 143, 169, 208, 270See also web browsingInto album pick list 172invalid characters 110invitations 127, 129, 140, 141Invite ALL Members command 130Invite Selected Member command 130IR portbeaming from 214, 215, 216defined 280synchronizing over 221, 259iTunes 175, 176, 178JJavaScript elements 153Kkey terms. See Glossarykeyboarddialing from 46, 47entering alternate characters from 34, 36entering info from 33–35locking 43, 238restoring defaults for 237searching from 79keyboard backlight 33, 232Keyguard 43, 238–239Known Caller pick list 76LLabel color pick list 117land-line phones 51language settings 11, 233, 253Lanyard loop 8laptops 220, 221LED light 7, 12, 13length functions 207
INDEX304lightning bolts 13, 83links. See URLs; web linksList By option 67list screens 30, 31See also pick listslist view (applications) 235listening tomusic 72, 174, 178voice captions 170voice memos 202voicemail 52, 53location information 245Lock & Turn Off option 242lock codes 240Lock Device dialog box 241Lock icon 146, 171, 215Lock SIM check box 240lockingkeyboard 43, 238phone 240–241screen 239smart device 241logging in to corporate servers 247logic functions 207looping (device) 254losinginformation 227, 241, 254, 255passwords 241, 243Lotus Notes 108low coverage areas 265lowercase letters 34MMac systemsinstalling from 22, 209installing to expansion cards and 210removing apps and 211requirements for 18sending email and 91, 101, 107synchronizing and 24, 218, 222, 260transferring music from 176, 177, 178uninstalling desktop software and 260upgrading and 20, 252, 261magnet 9mail. See emailmail servers 95, 106, 108Mail Type pick list 94Main tab 16, 44, 78Manage Playlists command 180map (World Clock) 191maps 63–64marking information as private 242–243masks 238, 242, 243mathematical functions 207Media application 174media features 14, 43Media Player 175, 177MEdiaNet Home 149memoryfreeing 154, 210, 274running apps and 274saving 187storing web pages and 153memory slots (calculator) 207memos 201, 265See also notes; voice memosMemos applicationchanging fonts for 232opening 38, 201overview 197Memos button 201Menu icon 31menu items 31Menu key 7, 33
INDEX 305menu shortcuts 32menus 31Message Center option 140message icons 119Message Tone pick list 118messagesSee also email; multimedia and text messagesdefining buttons for 70displaying status of 118invalid characters in 110retrieving voicemail 53, 82saving as drafts 96, 110selecting phone numbers in 49sending from PTT lists 139setting color of 117setting formats for 104setting preferences for 116–118setting priority for 112troubleshooting 269Messages tab 116Messaging applicationchanging fonts for 232customizing 116opening 38, 109overview 108sorting options for 114status icons for 118viewing contacts and 61messaging applications 237Messaging button 7, 37, 38messaging services 109metric values 207microphone 8, 55, 169Microsoft Excel spreadsheets 97, 199Microsoft Exchange servers 105, 107, 183Microsoft Office Manager See Documents To GoMicrosoft Outlook. See OutlookMicrosoft Windows. See Windows systemsMicrosoft Word 97, 199mirror 8mismatched languages 253MMS messaging 108, 280MMS messaging services 2, 270MMS Receipts option 116mobile networks 266MobiTV 289modems 154Modify FDN command 240Month View 183, 189moving around device 27, 29moving through web pages 146, 153multi-connector pin 8multimedia files 110, 169, 170, 275multimedia icons 119multimedia messagesadding voice memos 202addressing 111attaching photos or videos to 166, 168, 171checking status of 83copying 114creating 110–112deleting 112, 114, 116dialing from 49displaying 112, 113downloading 112, 117playing 113previewing 112prioritizing 112restrictions for 55retrieving 83sending 108, 112setting alert tones for 118setting delivery confirmation for 116sorting 114
INDEX306storing 275troubleshooting 269viewing details of 114multimedia messaging services. See MMS messaging servicesmusicadjusting volume 179answering phone and 51changing playlists for 180converting 175, 176, 177creating playlists for 179, 180downloading 150listening to 72, 174, 178memory and 275pausing 178playing 150, 178, 179selecting 178stopping 179uploading 176music files 150, 176, 275music player. See Pocket TunesMusic_Audio folder 177Mute button 55My Minutes button 68My Treo icon 3Nnamesmaking PTT calls and 125, 141personalizing 127sorting on 114synchronizing and 258, 279namingcategories 235device 20, 258expansion cards 226photo albums 165photo groups 169playlists 180PTT groups 128video albums 167voice memos 201, 202navigator buttons 29, 30network connection icon 156Network tab 117networks 80, 117, 266, 270New Bookmark dialog 147New Contact command 62, 126New Favorite command 69New Favorites dialog 69, 70New Group command 128New Group dialog 128New message option 116New Message screen 96Next Song button 178nicknames 127Normal mode 147, 153Note button 63notes 63, 187, 193, 200notifications 52See also alertsnumber formats 233number pad 63numbers 34, 206, 207Ooffline synchronization 262offline viewing (web) 148on-device documentation 3online forums 4online support (Palm) 4openingapplications 37, 38, 39, 224Applications View 38Call Log 50Dial Pad 45, 54email applications 272files 199, 200History list 151HotSync manager 217
INDEX 307Pocket Tunes 178Push to Talk 125Quick Tour 3Redial list 49web browser 38, 146World Clock 191operating systems 18, 253, 281Optimized Mode 145, 146Option key 33, 34, 38, 280Option Lock mode 34, 109Organize Favorites command 69, 70organizer features 14, 43, 181Outbox 96, 118, 119Outlookaccessing mail for 108adding caller IDs and 65appointments and 184duplicate entries in 263synchronizing with 22, 24, 262, 263time zones and 184, 263Outlook folders 263overdue tasks 183, 188, 194owner information 244Owner Preferences screen 244PPage View 148, 151, 152paging 109pairing. See partnershipsPalm Desktop softwareadding caller IDs and 65appointments and 184defined 280installing 18, 20, 209, 253password-protecting 243reinstalling 262synchronizing with 22, 24, 259time zones and 184, 264troubleshooting 253, 259uninstalling 260viewing and editing media from 174PALM folder 165, 167Palm online support 4Palm OS (defined) 281Palm OS application files 208Palm OS database files 208Palm OS devices 19, 261, 262Palm Quick Install. See Quick InstallPalm Software Installation CD 2, 253paper clip icon 96, 99partial battery icon 13partnerships 73, 155, 281passkeys 72, 73, 155, 159Password box 241, 244password hints 241passwordschanging 242, 243deleting 242dialing 55, 69email and 93forgetting 241, 243owner info and 244private entries and 238, 242requiring 241unlocking Treo and 241voicemail and 53Paste command 151pastingphone numbers 46text 151Pause button 178pausingmusic 178streamed content 151video playback 168, 171video recording 168voice memos 202
INDEX308PCs. See computersPDF files 97, 199pending alerts 113, 258Pending invitation icon 129pending messages 116, 119personal identification numbers. See PINspersonal information 181, 238, 241, 244personal information managers 253, 281personalizing device 229phoneSee also phone calls; Treo smart deviceadding hands-free devices for 71, 74adjusting volume 17, 77, 78answering 51, 58, 75conference calls and 58dialing 45–50, 63, 69, 79getting started with 15hanging up 55, 57, 59keyboard backlight and 33listening to music and 51locking 240–241overview 53receiving messages and 113restrictions for 55running apps and 55searching for wireless networks for 80selecting tones for 75–77setting preferences for 59, 60, 75silencing ringer for 52, 231switching to PTT calls and 138troubleshooting 265–267turning on and off 44viewing usage for 50, 61Phone applicationcustomizing 75–81defined 281displaying events in 189opening 38, 44overview 41selecting wallpaper for 173status icons for 81–84phone book 63, 66, 67Phone button 37, 38, 51, 56Phone Call screen 51phone callsSee also phone; phone numbersadding a second 57disabling screen for 239driving and 71forwarding 59–61making 45–50, 54, 57, 79muting 55placing on hold 54, 57receiving 51, 57restricting 240sending to voicemail 51switching between 58viewing details about 53Phone Display Options command 78phone icons 82phone indicator. See indicator lightPhone Info screen 17Phone Lock 240, 241phone numbersadding for contacts 56, 61adding pauses to 62, 69adding prefixes to 80clearing 45copying 46, 151creating Quick Keys for 69
INDEX 309creating speed-dial buttons for 69–70dialing extra digits with 55, 69dialing with voice commands 47entering 45, 46, 47, 63getting device 17highlighting 30importing 193pasting into Dial Pad 46redialing most recent 49saving 56selecting 49, 50, 151Phone Off message 44, 81phone service contracts 2photo albums 97, 165, 170, 172, 173Photo Settings screen 168photosSee also picturesadding captions 166adding to albums 172, 173adding to contacts 64, 173copying 172deleting 166, 173, 174displaying info about 173downloading 150grouping 170personalizing 166, 168rotating 173selecting as wallpaper 173selecting background 188sending 96, 111, 166, 171setting default size 169storing 163, 165synchronizing 174viewing 169, 170, 174pick lists 30, 32Pics & Videos app 169Pics & Videos icon 170picture formats 169Picture list 171picturesSee also images; photosattaching to multimedia messages 110, 111saving 114, 166, 169setting preferences for 168–169synchronizing 65taking 165–166, 273PIMs 253, 281PIN unlock key 281PINs 240, 281plain text formats 99, 104Play button 178Play icon (browser) 150playingmultimedia messages 113music 150, 178, 179streamed content 150video clips 168, 170voice captions 170voice memos 202voicemail messages 52, 53playlists 179plug-ins 145, 271Pocket Tunes 174, 178, 179Pocket Tunes icons 178POP protocols 104power preferences 15, 246Power Save Mode option 246Power/End button 43, 44PowerPoint files 97, 199preferencesalarm tones 189alert tones 77applications 236, 237buttons 236calculator 207camera 168contact information 66country-specific 233email 101, 103

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