Palm 820 PDA With Bluetooth User Manual User Guide for the Tungsten T5 Handheld

Palm Inc PDA With Bluetooth User Guide for the Tungsten T5 Handheld

Contents

User Manual 2

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CHAPTER 15 Sending and Receiving Email Messages
• The name of the outgoing mail (Simple Mail Transfer Protocol, or SMTP) server
• Your account’s security feature (if it has one), such as Secure Sockets Layer (SSL), Authenticated
Post Office Protocol (APOP), or Extended Simple Mail Transfer Protocol (ESMTP)
• Your email address and password
Go to your email provider’s website or contact their customer support to obtain this information.
Using a corporate email account
If you want to access email on your handheld using your corporate email account, you create this
account on your handheld in exactly the same way as any other account, with one exception: for a
corporate email account, you may need to set up a virtual private network (VPN).
If your company has a Bluetooth network located behind the corporate firewall, or if you are using
an 802.11b (also called Wi-Fi) SDIO card (go to www.palmOne.com to check on the availability of
these cards) in your handheld and your company has an 802.11b network located behind the
corporate firewall, you may not need to set up a VPN to access your corporate email account. See
the following section for details.
Before you set up a corporate email account, check with your company’s system administrator to
get the following information:
Username and password This might be your Windows username and password, your Lotus
Notes ID username and password, or something else. The VersaMail application provides strong
128-bit AES encryption for your password.
Protocol Many corporate mail servers use the IMAP protocol for retrieving mail. In rare cases,
your company server may use the POP protocol.
Some corporate mail servers do not use either protocol. If so, you cannot send and
receive email wirelessly from your handheld. You can synchronize email on your handheld with
email in Microsoft Outlook or Lotus Notes on your computer.
»
Key Term
Firewall A system set up
to protect against
unauthorized access into
a private network.
NOTE
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Incoming and outgoing mail server settings Check with your company’s system administrator to
obtain these settings.
With a corporate email account, you may be able to access the following types of mail servers,
among others:
• Microsoft Exchange
•IBM Lotus Domino
• Sun iPlanet
VPNs
If you want to access email on your handheld using your corporate email account, you may need
to set up a virtual private network (VPN) on your handheld. A VPN enables you to log in to your
corporate mail server through the company’s firewall (security layer). Without a VPN, you cannot
pass through the firewall to gain access to the mail server.
You need to set up a VPN to access corporate email in either of the following situations:
• Your company’s wireless local area network (LAN) is located outside the firewall.
• Your company’s wireless LAN is located inside the firewall, but you are trying to access the
network from outside the firewall (for example, from a public location or at home).
Check with your company’s system administrator to see if a VPN is required to access the
corporate network.
The auto get mail with notification feature in the VersaMail application may not work with a VPN
connection. Also, you cannot use scheduled sending retry of email with accounts that use a VPN
connection.
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Creating an account
The steps for creating an account are different depending on how you plan to send and receive
email:
Wireless only If you plan only to send and receive email wirelessly from your handheld, set up
the account on your handheld by following the procedures below.
Synchronize only (Windows only) If you plan only to synchronize email on your handheld with
email on your computer, and never to send and receive email wirelessly from your handheld, do
not set up the account on your handheld. Instead, follow the steps for setting synchronization
options on your computer later in this chapter. When you are finished, synchronize to transfer the
account settings to your handheld.
Both wireless and synchronize (Windows only) If you plan both to send and receive email
wirelessly and to synchronize email on your handheld with email on your computer, you must set
up the account on your handheld and follow the steps for setting synchronization options on your
computer. If you do not set up the account in both places, synchronizing email does not work.
If you plan to synchronize your new handheld with an existing username from
another handheld, you must do so before you enter your email account information in the
VersaMail application. If you enter the email account information first and then synchronize your
handheld to an existing username, the email account information you entered is overwritten.
IMPORTANT
[!]
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Setting basic account options
0
1Go to Favorites and select VersaMail .
2Open the Account Setup screen:
a. Open the menus.
b. Select Accounts, and then
select Account Setup.
c. Select New.
Continued
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3Enter the basic account information:
a. In the Account Name field, enter
a descriptive name.
b. Select the Mail Service pick list,
and then select your email
provider. Select Other if your
provider is not listed.
c. If you chose Other, select the Protocol pick list, and then select POP or IMAP.
Do not check the Synchronize Only Account box. If you plan
only to synchronize email on your handheld with email on your computer, do
not set up the account on your handheld. Instead, follow the steps for setting
synchronization options on your computer later in this chapter.
d. Select Next.
Continued
»
Key Term
Protocol Settings your
email provider uses to
receive email messages.
Most providers use the
Post Office Protocol
(POP); a few use the
Internet Message Access
Protocol (IMAP).
Tip
If your email provider
appears on the Mail
Service pick list, you don’t
need to select a protocol.
The correct protocol is
automatically displayed.
IMPORTANT
[!]
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4Enter the account username and
password:
a. Enter the username you use
to access your email.
b. Select the Password box,
enter your email account
password, and then select OK.
c. Select Next.
5If you chose a common email
provider from the Mail Services
pick list on the Account Setup
screen, this screen is already
filled in. If not, enter the names
of the incoming and outgoing
mail servers:
a. Enter your email address.
b. Enter the names of your mail
servers.
c. Select Next.
Continued
Tip
Your username is usually
the part of your email
address appearing before
the @ symbol, not your
entire email address.
Check with your ISP if you
are not sure what
username to enter.
Did You Know?
Your incoming mail
server is also called your
POP or IMAP server; your
outgoing mail server is
also called your SMTP
server.
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6Do one of the following:
Finish setup Select Done to
finish setup and go to the Inbox
of the account you set up, where
you can begin getting and
sending email.
Set additional mail options
Select Next to set advanced mail
options.
Done
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Setting advanced mail options
0
1Set mail retrieval server options for a POP or IMAP account:
a. Select any of the following:
Get unread mail (IMAP account only) Select Get unread mail ONLY to
download only unread mail to your handheld. If you don’t choose this option
and you select Get & Send, all of your messages on your provider’s mail server
are downloaded to your Inbox, including messages you have already read.
Delete messages on server To delete messages on your provider’s mail server
when they are deleted in the VersaMail application, check the Delete messages
on the server when they are deleted in VersaMail box.
Leave mail on server (POP account only) To get email on your handheld but
leave it on the server so you can view it later on your computer, check the Leave
mail on server box.
Continued
Did You Know?
The POP protocol does
not support retrieval of
unread mail only from the
server. If you have a POP
email account, the
VersaMail application
downloads all messages
from the server
regardless of whether
you have read them (for
example, on your desktop
or on the web), and
regardless of whether
this box is checked.
Tip
If you choose to leave
mail on the server and,
for example, read
messages from your
Yahoo! account on your
handheld, the messages
are still visible the next
time you check your
Inbox on Yahoo.com.
IMAP
accounts
POP
accounts
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Cont’d.
Port Number The port number setting defaults to 110 for POP and to 143 for
IMAP servers. You may need to change the port number if you choose to
retrieve incoming mail over a secure connection (see the next item). If you are
not sure about the correct port number, check with your system administrator.
Use Secure Connection To retrieve incoming mail over a secure (Secure
Sockets Layer, or SSL) connection, check the Use Secure Connection box. If you
check the box, the port number for incoming mail changes to 995. You may
need to change the port number; check with your system administrator.
Maximum Message Size To limit the maximum size of an incoming email
message, enter the size in kilobytes (KB) for Maximum Message Size. The
maximum size of an incoming message is 5KB by default, but you can enter any
size up to 2048KB (approximately 2 megabytes, or 2MB), including attachments.
The maximum message size that you can retrieve is 60KB for the body text and
approximately 5MB of total data for any attachments. Because downloading
large messages can consume handheld resources, the VersaMail application
displays the size of the message and asks if you want to continue downloading
any message that exceeds your maximum message size, up to a total size of
2MB.
b. Select Next.
Continued
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2Set outgoing mail options:
a. Select any of the following:
Display Name Enter the name you
want to appear on your outgoing
messages, such as “Joe Smith.”
Reply To Address Enter the email
address that you want recipients to
see and reply to on your email
messages, only if this is different from the email address from which you are
sending the message. For example, if you are sending a message from
me@yahoo.com but you want recipients to reply to me@earthlink.net, enter the
reply-to address here. Reply To Address makes it look as though the email came
from the address you entered.
BCC Check the BCC box to send a blind copy of any email message you send
to another email address. The blind copy email address is not seen by the other
recipients of the message. For example, if you want a copy of all messages you
send from your handheld to be sent to your corporate email account, enter that
email address.
b. Select Next.
Continued
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3Add a signature:
a. Check the Attach Signature to
messages box, and then enter
the text of the signature.
b. Select Next.
Continued
Tip
Use a signature to add
your name and phone
number to all outgoing
messages.
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Testing your new account
After you finish setting up a new email account, the Inbox of the account you just created is
displayed. You can test whether the email account is set up and working properly by getting
messages.
4Set additional outgoing mail options:
a. Select any of the following:
Port Number The default is 25, the
port number most SMTP servers
use. If you are not sure about the
correct port number, check with
your system administrator.
Use Secure Connection To send outgoing mail over a secure (Secure Sockets
Layer, or SSL) connection, check the Use Secure Connection box.
Authentication Check the box if the outgoing server (SMTP) requires ESMTP
authentication. Check with your system administrator before selecting this
option. If you select this option, username and password fields appear. These
fields are already filled in based on the account information you entered. In
most cases, the information displayed is correct; however, occasionally your
authentication username and/or password is different from your account
username or password.
b. Select Done.
Done
Tip
If you need to enter new
authentication
information, enter your
username, tap the
Password box, enter a
password, and then
select OK. Check with
your email service
provider for
authentication username
and password
information.
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If you set up a synchronize-only email account, you need to configure this account on your
computer. You can’t synchronize email on your handheld with email on your computer unless you
configure the account on your computer.
Managing email accounts
After you create an account, you can edit or delete it, or customize the account by adding ESMTP
authentication, selecting a specific service to connect to your network, and more.
Editing an email account
0
1Select the account you want to
edit:
a. Open the menus.
b. Select Accounts, and then
select Account Setup.
c. Select the name of the
account to edit, and then
select Edit.
2The same series of screens appears for editing an account as for creating an
account. Go through the screens by selecting Next, and change the entries you
want to edit on the appropriate screens.
Done
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Deleting an email account
When you delete an account in the VersaMail application, the account is removed from your
handheld. The account still exists on the server. For example, deleting your Yahoo! account from
the VersaMail application deletes the account only from your handheld. Your email account still
exists at Yahoo.com.
You can delete all but one of your email accounts; you must have at least one account.
0
1Select the account you want to
delete:
a. Open the menus.
b. Select Accounts, and then
select Account Setup.
c. Select the name of the
account to delete, and then
select Delete.
2Delete the account:
a. Select Yes in the Delete
Account dialog box to delete
the account and all associated
email messages.
b. Select OK.
Done
Tip
Synchronize your
handheld with your
computer to free up the
memory associated with
an account after you
delete it.
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Selecting a different service for an email account
When you set up a phone connection on your handheld, you pair each connection with a network
service. You also select one of these services to be the default for all network activity on your
handheld, including sending and receiving email.
For any given email account, however, you can switch to a different service for that account only.
For example, the default service you have selected for your handheld may be called Bluetooth and
may use your handheld’s built-in Bluetooth functionality to make a connection to your corporate
mail server. However, for your Earthlink account, you may want to switch to the service called IR,
which uses your handheld’s IR port to make a connection to your email service provider through
your mobile phone.
When you exit the VersaMail application, the service disconnects (unless you are using the default
service for your handheld). When you reopen the application, the email account you selected
(Earthlink in this example) continues to connect using the new connection (IR in this example)
until you either select a new service or uncheck the Always connect using box. If you uncheck the
Always connect using box, the email account (Earthlink) connects using the default handheld
service (Bluetooth in this example).
The Always connect using box changes the connection service for the selected email account only.
You must follow the procedure for each email account whose connection you want to switch from
the default connection on your handheld.
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0
1Open the Account Details dialog
box:
a. From the Inbox of the account
you want to switch, select Get
Mail.
b. Select Details.
2Select the new service:
a. Check the Always connect
using box. A pick list of
available services appears.
The currently used connection
is displayed by default.
b. Select the connection you
want to switch to from the
Service pick list.
c. Select OK, and then select OK
again.
Done
Tip
If there is an existing
service connection, it is
disconnected and the
new connection is
initiated. The VersaMail
application sends and
checks for any new email
using the new
connection.
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Adding ESMTP to an account
Some services require ESMTP authentication to validate your username and password on an
SMTP server. If you aren’t sure if your ISP or web email provider supports ESMTP, check with your
email provider.
0
1Select the account to which you
want to add ESMTP:
a. In your Inbox or on another
folder screen, open the
menus.
b. Select Options, and then
select Mail Servers.
c. Select the Account pick list,
and then select Edit Accounts.
d. Select the name of the
account you want to change,
and then select OK.
Continued
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2Add ESMTP:
a. On the Mail Servers screen
(see step 1), select Details.
b. Select the Options pick list, and
then select Advanced Outgoing.
c. Check the box.
Check with your system
administrator before selecting this option. If you select this option, username
and password fields appear. These fields are already filled in based on the
account information you entered. In most cases, the information displayed is
correct; however, occasionally your authentication username and/or password
is different from your account username or password.
d. Select OK.
Done
Tip
If you need to enter new
authentication
information, enter your
username, tap the
Password box, enter a
password, and then
select OK. Check with
your email service
provider for
authentication username
and password
information.
NOTE
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Getting and reading email
You can choose to see only the subjects of your email (which includes message size, sender, and
subject), so that you can decide if you want to download the entire message. Or you can choose to
get the entire message for all of your incoming email. If you choose to get the entire message, the
body text of the message is downloaded up to the maximum message size you select.
Switching among email accounts
To view the email in an account, you must switch to that account and then get the email.
0
1Go to Favorites and select VersaMail .
2Select the account for which you want to get email:
a. In your Inbox or on another folder screen, open the menus.
b. Select Accounts, and then select the name of the account you want.
3Select the folders pick list, and
then select Inbox if the Inbox is
not displayed.
Done
Did You Know?
You can set up your
handheld to
automatically check for
and download new email
messages.
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Getting email messages
0
1Go to Favorites and select VersaMail .
2Choose whether to get message subjects only or full messages:
a. Open the menus.
b. Select Accounts, and then select the account you want.
c. Select Get Mail or Get & Send.
d. In the Get Mail Options dialog box, select Subjects Only to download
subjects only, or select Messages to download entire messages.
Continued
Tip
If you have set up the
account to synchronize
email on your handheld
with email on your
computer only, you must
synchronize your
handheld with your
computer to download
messages to your
handheld.
Did You Know?
You can deactivate the
Get Mail Options dialog
box by using VersaMail
Preferences.
Tip
If you select Messages,
the first 5KB of each
message is downloaded.
You can change the
maximum size for
downloaded messages in
VersaMail Preferences.
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3[ & ] OPTIONAL Select advanced
options for getting email:
a. Select Details, and then select
any of the following:
•Get only unread mail
(IMAP accounts only)
• Get mail from last X days
(number of days you specify;
default is 7)
•Download Attachments
• Set Max (maximum) Message Size (default is 5KB)
•Set the default connection type for this account.
b. Select OK to return to the Get Mail Options dialog box.
4Select OK.
5[ & ] OPTIONAL If you are retrieving mail using a VPN connection, you may
be asked to enter the username and password you use to log in to the VPN.
6Select OK.
A list of your messages appears in the Inbox.
Tip
For IMAP accounts, you
have the option of
synchronizing IMAP
folders from the Get Mail
Options dialog box. With
wireless IMAP folder
synchronization, you can
synchronize email
messages between a
folder in an email account
on your handheld and a
folder with the same
name on your email
provider’s mail server.
Done
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Auto get mail with notification
You can set up the VersaMail application to automatically get new email messages and download
them to your handheld with the auto get feature.
If auto get downloads any new messages, your handheld lets you know with a blinking light or a
beep. And a list with the number of new messages retrieved appears on the Reminders screen.
The auto get feature downloads only the first 3KB of each message. You can select the More
button on the message screen to download the entire message.
Auto get recognizes any filter criteria you set up for downloading messages. Messages that don’t
meet these filter criteria are not downloaded during an auto get. You need to turn off all filters and
manually retrieve these messages.
In order for auto get mail to work, your handheld must be able to make periodic
connections to the Internet through your Bluetooth wireless technology-enabled mobile phone or
a Bluetooth access point. If your handheld is not within range of a Bluetooth device that allows it
to connect to the Internet, auto get mail does not take place.
Scheduling auto get mail
You can set up different schedules for each of your email accounts, but you can set up only one
schedule for each account. For example, if you set up a schedule to get mail on weekdays for your
Yahoo! account, you can’t set up a separate schedule for weekends for that account.
The auto get feature may not work with your specific VPN connection. It doesn’t work for SSL
connections, nor does it work if your security preferences include encrypting databases on your
handheld.
NOTE
Did You Know?
If more than one
scheduled auto get
happens at the same time
(for example, for two
separate email accounts),
auto get retrieves
messages in the
following order:
1. Any past-due auto get
(for example, a retry of an
earlier failed auto get).
2. Current retrievals
according to the order of
email accounts (#1, #2,
and so on).
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0
1Select Auto Get Mail for a given
account:
a. From the Inbox or on another
folder screen, open the
menus.
b. Select Options, and then
select Auto Get Mail.
c. Check the Get mail
automatically box.
2Set schedule options:
Interval Select the Every pick list and select the time interval, from 15 minutes
to 12 hours. Note that if you set a more frequent interval, you may need to
recharge your handheld’s battery more often.
Start/End Time Tap the Start and End Time boxes, and then select the hour,
the minute, and AM or PM to enter the time for the first and last auto get mail to
take place. Select OK.
Days Select the days you want the schedule to be active. You can choose any
number of days, but you can set up only one schedule for each email account.
3Select OK.
Continued
.
Tip
You should perform a
manual get mail after
setting up a scheduled
auto get. Then only new
messages are retrieved
during auto get.
Or if you have configured
an email account to
synchronize messages on
your handheld with
messages on your
computer, you can
synchronize after setting
up a scheduled auto get
to make sure that only
new messages will be
retrieved.
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Auto get notifications
The auto get mail feature provides three types of alerts during and after it gets messages:
Status messages Depending on the connection type, a series of status messages may appear
during the auto get connection and mail retrieval process.
Notifications You can choose to have your handheld alert you with a beep or alert sound, or with
a blinking light, when a new message arrives in your account.
Reminders screen If auto get discovers and downloads new messages for an email account,
a notification appears on the Reminders screen, telling you the account name and the number of
new messages. If auto get is scheduled for more than one account, a separate notification appears
for each account.
4[ & ] OPTIONAL Select Get Mail.
Done
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Setting notification options
You can choose a sound—such as a bird, a phone, or an alarm—to let you know when new email
arrives.
0
1Turn on notification:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Notification.
c. Check the Notify me of new mail box.
2Select notification options:
a. Select the Notify Sound pick list,
and then select a sound. The
handheld plays a brief
demo of the sound.
b. To receive notifications of
successful auto get mail and automatic send retries only, uncheck the Notify
me of Auto Get and Send failures box. Leave the box checked if you want to
receive notifications of both successful and failed auto get mail and
automatic send retries.
c. Select OK.
Done
Did You Know?
Any custom sound you
install on your handheld
appears on the Notify
Sound pick list.
Tip
You can follow these
steps to change the
notification sound at any
time.
Tip
You can also adjust the
volume of the notification
sound.
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Viewing and using the Reminders screen
The Reminders screen on your handheld shows info about new email messages. It also shows
alerts from other applications, such as Calendar appointments.
To view the Reminders screen, tap the blinking asterisk when it appears in the upper-left
corner of any screen.
If you set up a scheduled auto get mail and you receive new email messages, they are
downloaded into the Inbox. If you are working with email messages in the Inbox, the Reminders
screen doesn’t display a reminder for new messages, because they are already displayed in the
Inbox.
A broken envelope icon appears next to a notification when an auto get mail fails.
You can do any of the following:
• Check the box to clear a reminder from the list.
• Select the reminder (either the mail icon or the text description) to go to the Inbox of that
account or to read a detailed error message.
• Select Done to close the Reminders screen and return to whatever you were doing on your
handheld before the Reminders screen appeared.
• Select Clear All to delete all reminders on the Reminders screen.
When a notification appears on the Reminders screen, select the notification to go to the Inbox of
that account, or launch the VersaMail application and go to that account. Once you view a
message in the Inbox, the message is removed from the Reminders screen, even if you don’t open
it. Auto get then starts at the next scheduled interval, with the Reminders screen counter reset to 1.
If you don’t go to the Inbox of the selected account and another scheduled email retrieval finds
new messages, the Reminders screen adds the number of new messages to the notification for
that account. For example, if scheduled auto get #1 finds two new messages and, before you view
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the Inbox, scheduled auto get #2 takes place and finds three more new messages, the Reminders
screen notification indicates five new messages for that account.
If auto get discovers new messages but then fails for any reason, the Reminders screen shows the
account name and an error message. You can select the error message or open the VersaMail
application for that account for more detailed information on the failed auto get.
You can choose to disable notifications for auto get mail failures.
Auto get mail retries
If the interval for a scheduled auto get is set at “Every 1 hour” or less frequently, and an auto get
fails for any reason, the VersaMail application tries to retrieve email every 30 minutes until either
the next scheduled auto get occurs or the end time for scheduled email retrieval is reached. If the
interval is set for more frequently than “Every 1 hour,” the VersaMail application waits until the
next scheduled auto get.
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Resource issues with auto get mail
The auto get mail feature can cause the following resource constraints:
Decreased battery life If you set the auto get interval for more often than once per hour, your
handheld’s battery charge may drain more quickly, and you may need to recharge the battery more
frequently.
Increased monthly charges Some wireless providers, such as Cingular or T-Mobile, charge a fee
for data transactions. If you use one of these providers, using the auto get feature can
substantially add to your monthly charges. This is especially true for POP accounts, because POP
messages take longer to download than IMAP messages.
If you primarily retrieve messages over your company’s network (Bluetooth or 802.11b network),
monthly charges should not be an issue.
If you are concerned about resource issues, set your interval for email auto get to retrieve
messages no more frequently than once per hour.
Inbox icons in the VersaMail application
The icons to the left of a message in the Inbox tell you the message’s status.
Only the subject header information is downloaded.
Part or all of the message text is downloaded.
Part or all of the message text and attachment information is downloaded.
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CHAPTER 15 Sending and Receiving Email Messages
Reading email messages
To read email, select the email message in the Inbox or the folder where the message is located.
If you chose to get messages by subjects only, select the More button to view the body of the
email message, plus any attachments, up to the maximum message size you select. If the
downloaded message exceeds your maximum message size, only a partial message is displayed.
Select the More button to view the entire message.
If you choose to get entire messages, the body of the message is displayed. However, if the
downloaded message exceeds your maximum message size, only part of the message is
displayed. Select the More button to view the entire message.
Tip
If you use the 5-way
navigator to select and
open a message, press
Center after reading the
message to close it and
return to the folder where
you started.
Tip
Highlight a message and
press Right on the 5-way
to open a menu of
message commands such
as forward, reply, and
delete.
Select to read
Select More to view
the entire message
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Selecting whether to receive messages as HTML or plain text
By default, the VersaMail application is set to receive mail in HTML format. This means that any
email messages sent as HTML are displayed on your handheld with basic HTML formatting intact,
including the following:
•Bold
•Italics
• Underlining
• Colored words
• Bullet lists
• Numbered lists
• Line breaks
For certain types of graphics (for example, JPEG or GIF files), the graphic may be displayed as a
URL in the body of the email message. In some cases, you can select the URL to open the graphic.
Messages sent as plain text are displayed as plain text only, and any text stripped of its HTML
formatting is displayed as plain text as well. You can set the application to receive all messages as
plain text only, regardless of the format in which they were sent. If you choose this option, only the
text of any messages sent in HTML format is displayed.
The VersaMail application sends all messages as plain text only, with all HTML tags
stripped, even if you are forwarding or replying to a message that was originally received as
HTML.
NOTE
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0
1Open VersaMail Preferences:
a. Open the menus.
b. Select Options, and then select Preferences.
2Select message format:
a. Select the Receive Format pick
list, and then select HTML or
Plain Text. The default is
HTML.
b. Select OK.
Done
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Customizing the font of messages you are reading
You can change the font, size, or style of incoming messages to make them easier to read.
0
1Open the Select Font dialog box:
a. On the message screen, open the menus.
b. Select Options, and then select Font.
2Customize the font:
a. Select each pick list (Font,
Size, Style) and select the
option you want.
b. Select OK.
Done
Did You Know?
The font settings you
choose apply to all
incoming messages, not
just the current one.
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Sending an email message
0
1Go to Favorites and select VersaMail .
2Open a new message:
a. Open the menus.
b. Select Accounts, select the account you want, and then select New.
Continued
Tip
If you set up the account
to synchronize email on
your handheld with email
on your computer only,
you must synchronize so
that messages you
compose on your
handheld can be sent out
through your computer’s
email application.
Did You Know?
You can set up your
handheld to
automatically try
resending any messages
that are not sent correctly
the first time.
Did You Know?
When you put addresses
in the copies (cc:) field,
they are visible to all
other recipients.
Addresses in the blind
copies (bcc:) field are
hidden from all other
recipients.
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3Address and compose your message:
a. Enter the recipient’s email
address by entering it directly,
entering it from Contacts, or
using Smart Addressing.
b. In the Subject field, enter the
subject of your email.
c. In the area below the Subject line,
enter the text of your email.
4[ & ] OPTIONAL Attach one or more files to send with your message.
5Select one of the following options to send your message:
Send Sends the email immediately.
Outbox Stores email so you can compose email offline and then send it all
during one connection with the server. To send your email, select Get & Send.
Drafts Saves your message so you can work on it at another time.
Done
Tip
Subjects longer than one
line are shown on a single
line with an ellipsis
symbol to the right of the
subject line. Select the
subject to see the full
subject.
Did You Know?
Open the Edit menu to
access the editing
features available for a
message you are
composing.
Tip
If you open another
application while you’re
working on a message,
the message is
automatically saved as a
draft.
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Entering an address directly in the To field
0
1On the New Message screen, tap or navigate to the To field.
2Enter an address using one of
the following methods:
Single address in To field Enter
the address, and then select
Done.
Multiple addresses in To field
Enter a semicolon (;) and then a
space between recipient names.
Single address on Recipient
List Tap To a nd e nter the
address on the Recipient List
screen, and then select Done.
Use the shortcut buttons at the
bottom of the screen for quick
address entry.
Multiple addresses on Recipient
List Enter a semicolon (;) and
then a space between recipient
names.
Done
Tip
You can’t see the whole
list of addresses in a field
if the list is longer than
two lines. To see the
whole list, tap the word
To, cc, or bcc.
Tip
It’s OK to enter commas
instead of semicolons
between addresses,
because they’re changed
to semicolons. But you
can’t use other
punctuation or no
punctuation between
addresses.
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Entering an address using Contacts
You can enter a recipient’s address by using the Lookup screen to select the address. The names
and addresses on the Lookup screen come from Contacts.
0
1Open the Lookup screen:
a. On the New Message screen, select the word To.
b. On the Recipient List screen, select Lookup.
2Enter the address:
a. On the Address Lookup
screen, select the address you
want, and then select Add.
b. Select Lookup and repeat
step a for each address you
want to add.
Done
Did You Know?
Addresses longer than
one line are shown on a
single line with an ellipsis
symbol to the right of the
address line. To view or
edit the address, tap the
To field to display the full
address.
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Entering an address using Smart Addressing
Smart Addressing completes a recognized email address. Smart Addressing automatically fills in
fields when the recipient’s name and email address are in your Contacts list.
0
1On the New Message screen, tap in the To field.
2Start entering the person’s name,
such as Joe Smith.
Once the name is recognized
from your Contacts list, the name
and email address are
automatically completed on the
recipient list. For example, if you
have a Joe Smith and a Joan
Smith in Contacts (and no other
names starting with J), once you
type “Joe,” the entry “Joe
Smith” is completed with the
correct email address.
3Select the name when it appears.
Done
Tip
Smart Addressing is
turned on by default. To
turn off Smart
Addressing, open the
Options menu, select
Preferences, and then
check the Advanced tab.
Deselect the Enable
Smart Addressing box.
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Attaching a personal signature
You can attach a personal signature, with info like your company’s address and fax and telephone
numbers, to the bottom of all messages you send.
0
1Open the VersaMail Preferences:
a. From the Inbox or on another
folder screen, open the
menus.
b. Select Options, and then
select Preferences.
2Add a signature:
a. Select Signature.
b. Check the Attach Signature
box.
c. Enter your signature
information, and then select
OK.
Done
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Send retry
If a send attempt fails for any reason after you select Send (for example, your handheld is out of
range, or the application cannot connect to the mail server), you can choose to have the
application move the message to the Outbox and keep trying to send the message every 30
minutes, a maximum of three times.
If you put a message in the Outbox, you must select Send to send the message on the first try. The
VersaMail application attempts automatic send retry only after the first send attempt fails. Keep in
mind the following regarding automatic send retry:
• Automatic send retry occurs only if you select Send to send the message manually. It doesn’t
work if you select Get & Send.
• To select automatic send retry, select Yes in the dialog box notifying you that manual send has
failed.
• If automatic send retry succeeds, the message is moved to the Sent folder.
• If automatic send retry fails after the third try, you have to send the message manually.
Send retry notifications
If automatic send retry fails after the third try, a notification appears on the Reminders screen.
Send retry notification features include the following:
• A broken envelope icon shows that automatic send retry has failed. A separate notification
appears for each email account.
• You can choose to disable notifications for send retry failures.
• The Reminders screen shows only the most recent notification for an email account, no matter
how many automatic send retries have been attempted for that account.
Did You Know?
Send retry doesn’t work
for VPN or SSL
connections, or for
accounts for which your
ISP requires you to log in
to the mail server before
sending mail. It also
doesn’t work if you have
configured the security
preferences on your
handheld to encrypt
databases on the
handheld.
Tip
Select the notification to
view a detailed error
message. Viewing the
error message deletes the
notification from the
Reminders screen.
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Modifying messages in the Outbox
A message in the Outbox waiting for the next automatic send retry can be edited, moved, or
deleted. However, if you edit the message, you must manually send the message. If the manual
send fails, you can choose to store the message in the Outbox to wait for the next automatic send
retry.
During automatic send retry, any message that the VersaMail application is trying to send is in a
locked state. You cannot edit, move, or delete these messages. If you try to modify a message in
the locked state, an error message appears.
If a send retry fails after the third try, the message is stored in the Outbox in the error state. You
can send the message again manually, or edit, move, or delete the message. However, if you edit
the message, you will need to manually send the message. If the manual send fails, you can
choose to store the message in the Outbox to wait for the next automatic send retry.
Outbox icons in the VersaMail applications
The icons to the left of a message in the Outbox show the message’s status.
Message is waiting either to be manually sent or to be sent during the next send retry. You
can edit, move, or delete a message in this state.
Send retry is currently in process; you cannot edit, move, or delete a message in this state.
Third automatic send retry has failed. You must manually send a message in this state by
selecting Get & Send.
0
Tip
If you perform a soft reset
or synchronize during
send retry, the retry
cancels. You must
manually send any
messages in the Outbox.
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Working with email folders
By default, the VersaMail application displays the messages in a given account’s Inbox folder. You
can easily view the messages in a different folder. You can also customize the appearance of the
message list in your email folders, move messages between folders, and create and edit folders.
Viewing another folder
0
1In the Inbox or on another folder
screen, select the folders pick list
in the upper-right corner of the
screen.
2Select the folder you want to view.
Done
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Customizing the appearance of the message list
You can change display options on the message list, as well as the size of columns in the list.
Changing column size is available for one-line message view only.
0
1In the Inbox or on another folder screen, select Display Options.
2Customize any of the following:
Sort by Select the Sort by pick list,
and then select the column name.
Default is Date.
Sort order Select Descend or
Ascend. Default is Descend.
One- or two-line column view
Select the Show pick list, and then
select one-line or two-line view. Default is two-line.
Columns shown Check the box under the Show pick list for each column you
want to show. The column options change depending on whether you choose a
one-line or a two-line view. Defaults are Sender, Date, and Subject.
Font Tap the Font field. Select each pick list in the Select Font dialog box (Font,
Size, Style) and select the option you want. Default is Palm 9 Plain.
Read and unread message color Select the Read and Unread pick lists, and
then select the color you want for each type of message. Default for both is
black.
Continued
Tip
The customization
options you choose apply
to all email folders, not
just the one you are in.
NOTE
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3Select OK.
4If you selected one-line summary
view in step 2, change the size of
columns in the message list:
a. Tap the column divider.
b. Drag the column divider to
change the width of the
column.
Done
Column divider
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Moving messages between folders
You can move one or more email messages between folders.
0
1In the Inbox or on another folder
screen, select the folder pick list
in the upper-right corner and
select the folder containing the
message(s) you want to move.
Continued
Tip
You can use the 5-way to
move a single message.
Select the message you
want to move, press Right
to open the Message
menu, and then select
Move To. Then select the
folder you want on the
destination list.
Tip
To select a group of
adjacent messages, drag
the stylus to the left of the
message icons.
Tip
You can also open the
Message menu and select
Move To.
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2Move a single message:
a. Tap the envelope icon to the left of the message you want to move, and then
select Move To from the list.
b. On the folders list, select the destination folder you want.
3Move multiple messages:
a. Tap to the left of the icon for each message you want to move. A checkmark
appears next to each selected message.
b. Tap a message icon next to a selected message, and then select Move To on
the list.
c. On the folders list, select the destination folder you want.
Continued
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Creating and editing mail folders
The VersaMail application has certain preset folders, such as Inbox, Outbox, Drafts, and Trash. You
can create new folders so that you can store email messages by subject, person, or project.
0
4Select OK.
Done
1In the Inbox or on another folder screen, select the folder pick list in the upper-
right corner, and then select Edit Folders.
Continued
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2Select any of the following:
a. To create a new folder, select
New, and then enter the new
folder name.
b. To rename a folder, select the
folder name from the list on the
screen, select Rename, and then
enter the new folder name.
c. To delete a folder, select the folder name from the list on the screen, and
then select Delete.
For IMAP accounts only, check the box if you want the change (create,
rename, delete) to take place on the server as well as on your handheld.
3Select OK.
Done
NOTE
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Working with email messages
When you receive an email message, you can reply to it or forward it to someone else. You can
also open web addresses (URLs) within messages.
Forwarding an email message
0
1On a folder screen, select the folder pick list in the upper-right corner, and then
select the folder that contains the message you want to forward.
2Select the message to forward:
a. Select the email message to
open it.
b. Select Forward (Fwd).
3Address and send the message.
Done
Did You Know?
You can forward email
messages from any
folder other than the
Outbox folder.
Did You Know?
Forwarded messages are
always sent as text only,
even if you received the
original message in
HTML format.
Select Forward
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Replying to an email message
You can reply to an email message as you are reading it, or you can start the reply when you are
viewing messages in the message list.
0
0
1Create the reply:
a. Select the message you want to reply to.
b. Select Reply.
2Select reply options and send your reply:
a. In the Reply Options dialog box,
select options for replying to the
sender only or to all email
recipients; for including
original message text with your
reply; and for inserting a “>” character at the beginning of each line in the
original message included with your reply.
b. Select OK.
c. Enter a reply.
d. Select Send to send the reply now, Outbox to send it later, or Drafts to work
on it later.
Done
Did You Know?
Replies are always sent as
text only, even if you
received the original
message in HTML format.
Tip
From the message
screen, you can also
select Reply from the
Options menu.
Tip
To reply to a message
from the message list, tap
the envelope icon next to
the message you want,
and then select Reply on
the list. Or open the
Options menu and select
Reply.
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Working with URLs
You can tap a URL in a received message to view the web page or file associated with the URL.
Tapping the URL opens your handheld’s web browser to view the page or file.
You can also tap an embedded email address to open a new message screen with the address in
the To field.
Depending on whether the received message is displayed in HTML or plain text format, URLs and
email addresses appear in slightly different forms, as follows:
HTML URLs and email addresses appear as blue underlined text.
Plain text Most URLs begin with “http://” or “www.” Simply tap to view these types of URLs. To
view a page or file associated with a URL that does not begin with “http://” or “www.,” select the
URL, copy it, and paste it into the address bar in the web browser.
Deleting a message
You can delete email messages from any folder. For example, you can delete old messages in the
Inbox or messages that you were working on in the Drafts folder. When you delete a message, it is
placed in the Tr a s h folder.
0
1In the Inbox or another folder screen, select the folders pick list, and then select
the folder that contains the message you want to delete.
2Tap the bullet next to the icon of each message that you want to delete. To
select adjacent messages, drag the stylus so it hits the bullet to the left of each
message. Lift the stylus and drag again to select more adjacent messages.
Continued
Did You Know?
Email addresses appear
in the form “username@
mailservice.com” (or
other three-letter
extension such as .net,
.org, and so on).
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Deleting old messages
0
3Delete the message or messages:
a. Open the menus.
b. Select Delete from the Message menu.
c. Select Also delete message(s) on server, if you want to delete the messages
from the server now.
If you delete a message on the server, you cannot retrieve it
and view it again later.
d. Select OK.
Done
1Open the Delete Old Messages dialog box:
a. Open the menus.
b. Select Delete Old from the Message menu.
Continued
IMPORTANT
[!]
Tip
To delete messages on
the server when you
empty the trash on your
handheld, select the
Delete Msgs on Server
setting in the VersaMail
Preferences. Many email
providers have size
restrictions for mail
storage. If your mailbox
on the server becomes
full, messages are
returned to the senders.
Tip
You can also tap the
message icon next to a
selected email message
and then select Delete.
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2Choose settings for deleting old
messages:
a. Select the Folder pick list, and
then select the folder that
contains the messages you
want to delete.
b. Select the Older than pick list,
and then select One Week,
One Month, or Choose Date. If
you select Choose Date, select
a date from the calendar.
3Delete messages:
a. Select Delete.
b. Select Also delete message(s)
on server if you want to delete
the messages from the server
now.
If you delete a message on the server, you cannot retrieve it
and view it again later.
c. Select OK.
Done
Tip
Messages you delete
from a folder move to the
Trash folder and remain
there until you empty the
trash.
IMPORTANT
[!]
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Emptying the trash
When you delete a message, it moves to the Trash folder. Deleted email accumulates in the Trash
folder and takes up space on your handheld. To increase memory, you should empty the trash
regularly.
0
1Open the Empty Trash dialog box:
a. Open the menus.
b. Select Empty Trash from the Message menu.
If Auto-Empty Mail from Trash is selected in VersaMail Preferences, a
message asks if you want to delete the trash.
2[ & ] OPTIONAL Select Details to see how many messages are in the trash and
whether the messages are set to be deleted on the server.
3Select one of the following options for emptying the trash:
To delete messages from your handheld as well as from the server Select
Both. Select Yes if you want to update the server now.
To delete the message from only your handheld now Select Handheld.
Done
Tip
You can set a preference
to automatically empty
the trash.
Did You Know?
Many email providers,
such as Yahoo!, have size
restrictions for mail
storage. If your mailbox
on the server becomes
full, messages are
returned to the senders.
NOTE
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Setting the trash to be emptied automatically
0
1Open the VersaMail Preferences:
a. Open the menus.
b. Select Options, and then select Preferences.
2Select the settings for automatically
emptying the trash:
a. Select the Advanced tab.
b. Check the Auto Empty box if it is
not selected.
c. Select the pick list, and then
select one of the following:
• Email messages are automatically emptied from the trash immediately
when they are deleted from a folder.
• Messages are automatically emptied from the trash after the time interval
you specify: one day, three days, one week, or one month.
d. Select OK.
Done
Did You Know?
By default, Auto-Empty
Mail from Trash is
selected, and the time
interval is set at Older
Than 1 Week.
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Marking messages as read or unread
When you select a message to read it, it is automatically marked as read. You can also manually
mark messages as read or unread.
0
1Select the message or messages to mark:
a. In the Inbox or on another folders screen, select the folders pick list, and then
select the folder containing the message you want to mark.
b. Tap the icon next to the message you want to mark. To mark multiple
messages, tap the bullets next to the messages you want to mark.
2Do one of the following to mark
the message or messages:
Single message Select Mark
Read or Mark Unread on the list.
Multiple messages Open the
menus, select Message, and then
select Mark Read or Mark
Unread.
Continued
Did You Know?
In one-line view, read
messages appear in plain
text in the message list;
unread messages appear
in bold text.
Did You Know?
POP mail servers do not
support the read or
unread message feature.
For POP accounts,
messages that you mark
appear in plain or bold
text on your handheld,
but the difference is not
recognized on the server.
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3For IMAP accounts only, select one
of the following:
To mark the messages as read or
unread on your handheld only
Select Handheld.
To mark the messages on both your
handheld and the server and have the messages marked on the server
immediately Select Both, and then select OK on the confirmation screen.
To mark the messages on both the handheld and the server and have the
messages marked on the server the next time you synchronize or connect to
the server Select Both, and then select Cancel on the confirmation screen.
If you set up an IMAP account as synchronize only, this screen does
not appear.
Done
Tip
Selecting Both and then
OK also processes any
other pending actions on
the server, such as
deleting messages not
yet deleted.
NOTE
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Working with attachments
You can easily download, view, and send attachments with email messages.
Downloading an attachment to your handheld
Email may contain attached files, such as Microsoft Word or text files, that you want to view or
install on your handheld. When you receive a message that has an attachment, the VersaMail
application scans your handheld to see if you have an application that can open the attachment. If
so, you can open the attachment with the application.
Here are the kinds of attached files you can work with:
vCard (VCF) This is contact information. Open these files in the Contacts application on your
handheld.
vCal/iCal (VCS or ICS) This is usually a calendar appointment or a task. Open these files in the
Calendar or Tasks application on your handheld.
Te x t ( T X T ) This is usually a memo or another plain text file. Open these files in the Memos
application on your handheld.
HTML (HTML or HTM) This is usually a web page or a formatted text file. Open these files in the
web browser on your handheld. Your handheld displays HTML attachments with full formatting
intact.
Microsoft Word (DOC), Excel (XLS), and PowerPoint (PPT) files Open these files in the
Documents application on your handheld.
Graphics files (JPG, BMP, TIF, GIF) Open these files in the palmOne™ Media application on your
handheld.
Other application files For other types of application files, your handheld may contain a viewer
that allows other applications to pass it a file for viewing. If your handheld contains such a viewer,
you can open the attachment; if not, you can’t view the attachment.
Tip
You can also save
downloaded files to an
expansion card.
Tip
The maximum message
size you can download is
60KB for the body text
and approximately 5MB
total, including
attachments. If an
attachment is too large, it
cannot be downloaded to
the handheld. You can
download a maximum of
10 attachments for any
received messages,
regardless of message
size.
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CHAPTER 15 Sending and Receiving Email Messages
PRC (PRC) This is a Palm OS® application that you can install and run on your handheld.
PDB (PDB) This is a file that works with specific Palm OS applications.
ZIP (ZIP) These are compressed files that contain other types of files, for example, text files or
Word documents. You can download and uncompress (“unzip”) a Zip file and then view the
contents on your handheld.
Working with a downloaded attachment
In the message list, a paper clip on a message’s envelope icon indicates that the message has an
attachment that has been downloaded. You can view, edit, or install an attached file, depending on
the file type.
0
1In the Inbox, select the message
with the attachment.
2[ & ] OPTIONAL If you choose to get messages by subject only, select More
for each downloaded message to view the body of the email message plus any
attachments, up to the maximum message size.
Continued
Paper clip
Tip
Because downloading
large messages can
consume handheld
resources, the VersaMail
application displays the
size and asks if you want
to continue downloading
any message that
exceeds your maximum
message size, up to a
total size of 5MB.
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3Tap the red paper clip icon in the
upper-right corner. If the
attachment is not downloaded, a
paper clip icon doesn’t appear
even though the message was
sent with an attachment. You
must download the attachment
for the paper clip icon to appear.
Continued
Paper clip icon
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4Select Save to save the attachment to your handheld’s internal drive or to an
expansion card, or do one of the following, depending on the attachment file
type:
Viewable file: text, Word document, task, HTML, graphic, and so on Select
the name of the attachment you want to view, and then select View. If there are
multiple viewers registered on your handheld for the attachment file type,
either use the default viewer shown, or select a viewer from the list. For
example, if you have two photo viewing applications on your handheld and you
select a photo attachment on the list, the Viewer pick list appears containing the
names of the photo viewing applications. Select the pick list, and then select the
application you want to use to view the photo attachment.
If there is only one viewer registered for the attachment file type, the viewer is
shown without a list.
Palm OS application or database file (PRC or PDB) Select the name of the
attachment you want, and then select Install. The file is installed automatically.
Compressed Zip file Select the name of the attachment you want, and then
select Unzip. The file uncompresses, and the files it contains are listed. Select
the name of the file you want to view or install, and then select View or Install.
Continued
Did You Know?
You can save any type of
attached file, regardless
of file type.
Tip
After viewing an
attachment, you can save
it to the internal drive or
to an expansion card.
Viewer pick list
Button displays View, Install,
or Unzip, depending on the
attachment file type
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Downloading large attachments
Downloading and viewing a message with a single attachment that exceeds your maximum
message size, or a message with multiple attachments whose total size exceeds your maximum
message size, requires some extra steps.
0
5When you finish with the attachment, do one of the following:
Done button appears on screen Select Done. This returns you to the
Attachments dialog box, where you can select another attachment.
No Done button appears Go to Favorites and select VersaMail to return to
the Inbox of the account you were in.
Done
1To download a single attachment
that exceeds the maximum
message size:
a. On the message screen, select
More.
b. Select Yes to continue downloading the entire message with attachment.
c. When downloading is complete, the red paper clip icon appears and More is
no longer displayed. Save, view, or install the attachment.
Continued
Tip
When you see both a red
paper clip icon and the
More button in the
Message screen, that
means that some
attachments to this
message were
downloaded, but others
remain to be
downloaded.
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Attaching files
You can attach files on your handheld (in program memory or on the internal drive) to email
messages you send. For example, you can attach photos or videos; Word, Excel, and PowerPoint
files; and entries from Contacts, Calendar, Memos, and Tasks.
You can also attach files from an expansion card inserted in your handheld’s expansion slot.
The maximum size message you can send is 60KB for the body text and approximately 5MB of
total data for any attachments. The maximum number of attachments for any email message is
ten, regardless of the attachments’ total size.
You can attach a file to forwarded messages and replies as well as messages you create.
2To download multiple attachments whose total size exceeds the maximum
message size:
a. On the message screen, tap the red paper clip icon.
b. Select one of the following:
To view any downloaded attachments without downloading additional
attachments Select No. Save, view, or install the downloaded attachments.
To continue downloading all attachments Select Yes. When downloading is
complete, the Attachments dialog box appears, showing all downloaded
attachments. Save, view, or install the downloaded attachments.
Done
Tip
If you open a message
from the Drafts folder,
you must first select Edit
before you can add an
attachment.
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The procedure for attaching photos and videos is slightly different from the procedure
for attaching other types of files.
0
1Open the Attachments screen:
a. On the message screen, open the menus.
b. Select Options, and then select Attachment.
Continued
NOTE
Did You Know?
You can attach any file
type from your
handheld’s internal drive
or an expansion card.
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2Attach the file:
a. Select the Type pick list, and then select the file type. The VersaMail
application displays all file types on your handheld that you can attach to an
email message. Or select to browse files on your handheld’s internal drive or
on an expansion card.
b. Select the file that you want to attach, and then select Add or Attach. The
selected file appears in the Attachments box.
For some file types—for example, addresses or memos—the files to
attach appear in the box at the top of the Attachments screen. For others—for
example, Excel or Word files—a new screen appears from which you can select
the file to attach.
c. Repeat steps a and b for each attachment you want to add, and then select
Done.
Done
Did You Know?
If you select Files on Card,
the VersaMail application
displays all file types on
the card. You can select a
particular file type, or
select All Files to view all
files on the card.
Tip
To remove an attachment
from an email message,
select the attached file in
the Attachments box, and
then select Delete.
NOTE
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Attaching photos and videos
0
0
1Open the Attachments screen:
a. On the message screen, open the menus.
b. Select Options, and then select Attachment.
2Attach the photo or video:
a. Select the Type pick list, and then select Photo/Video.
b. On the Select Media screen, select the Album pick list to go to the album
containing the photo or video you want, and then check the box to the left of
the photo or video. Or browse to locate the photo or video on your
handheld’s internal drive, and then check the box to the left of the photo or
video.
c. Select Done.
Done
Tip
To attach a photo or video
from an expansion card,
select the card name from
the Album pick list.
Tip
To select adjacent items,
drag the stylus across
each item.
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Synchronizing email on your handheld with email on
your computer
WINDOWS ONLY
To manage your email on your computer as well as on your handheld, you can synchronize an
email account on the handheld with an email application on the desktop. You can use many
popular email applications, called clients, such as Microsoft Outlook, Eudora, Lotus Notes, Outlook
Express, or any other email clients that use MAPI.
When you synchronize an account, messages from your computer are downloaded to your
handheld only. Messages from your handheld are not transferred to your computer during
synchronization.
You must have a Windows computer to synchronize email on your handheld
with email on your computer. On a Windows computer, the VersaMail conduit is installed
automatically when you install Palm®Desktop software.
To synchronize email for a given account, do the following:
• If you plan both to send and receive email wirelessly from your handheld and to synchronize
email on your handheld with email on your computer, you must set up the email account on
your handheld with the correct settings. If you plan only to synchronize email on your handheld
with email on your computer, you do not need to set up the account on your handheld.
• Enable synchronization on your computer.
• Select the synchronization options for the email account.
Setting up an account on your handheld
If you plan both to send and receive email wirelessly from your handheld and to synchronize email
on your handheld with email on your computer, you must set up the email account on your
handheld. If so, note the following on the Account Setup screen for each email application or
connection type:
Tip
If you are synchronizing
an account with Microsoft
Outlook on your
computer, you must also
set Outlook as your
default email program.
Tip
If you intend both to
synchronize email on
your handheld with email
on your computer and to
send and receive email
messages wirelessly
from your handheld for a
given account, leave the
Synchronize Only
Account box unchecked
on the Account Setup
screen.
IMPORTANT
[!]
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Microsoft Exchange account Select IMAP in the Protocol pick list.
Lotus Notes If you want to synchronize to a local mail file instead of a server mail file, select POP
in the Protocol pick list. If you are synchronizing your corporate email and your corporate mail
server does not use IMAP, select POP. If neither of the above is true, select IMAP.
DIrect connection to Internet (POP) mail server Select the correct protocol in the Protocol pick
list. Most email providers use the POP protocol, although some, notably AOL, CompuServe, and
.Mac, use the IMAP protocol.
Direct connection to IMAP mail server Select IMAP in the Protocol pick list.
Enabling synchronization on your computer
0
1Open the VersaMail conduit configuration screen:
a. Click the HotSync Manager icon on the taskbar in the lower-right corner
of your computer screen.
b. Select Custom.
c. Select VersaMail from the list, and then click Change.
Continued
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CHAPTER 15 Sending and Receiving Email Messages
2Select Synchronize Active Accounts.
3[ & ] OPTIONAL If you want to include active email accounts every time you
synchronize, check the box Set Selection As Default. Otherwise, active accounts
are included only the next time you synchronize.
Your computer is now set up to synchronize email. Use the next
procedure to set options for each email account you want to
synchronize.
Did You Know?
An active account is an
account you’ve set up for
synchronization.
Tip
Check the box Enable
Informational Logging if
you want the HotSync log
to record information,
such as errors
encountered, about the
conduit during
synchronization.
Done
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CHAPTER 15 Sending and Receiving Email Messages
Setting synchronization options for your email account
If you have already set up an account on your handheld and have synchronized your
handheld with your computer, many of the synchronization options are already filled in.
0
1Open the synchronization options screen:
a. On the VersaMail Configuration For User screen, click the plus sign to the left
of the account you want to configure.
b. Under the account name, click Mail Client Sync Setup.
Continued
Tip
Read the Setup Notes box
for helpful setup
information or error
messages.
Tip
You can set advanced
synchronization options
such as how many days’
worth of messages to
synchronize,
downloading
attachments, and
synchronizing email
folders.
NOTE
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CHAPTER 15 Sending and Receiving Email Messages
2Select synchronization options:
a. Check the box to include this account when you synchronize.
You must check this box; otherwise, the account cannot be
synchronized.
b. Select your mail client synchronization options.
3Click Save on the toolbar to save the settings for this account.
Done
IMPORTANT
[!]
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CHAPTER 15 Sending and Receiving Email Messages
Setting mail client synchronization options
Select the mail client to use for synchronization based on the type of account, mail client, or
connection you use. Use the following criteria to determine which client to select.
The mail client you select in the pick list may not be the one you use on your computer.
For example, depending on your account, you might use Microsoft Outlook as the mail client on
your computer, but need to select Microsoft Exchange or Direct IMAP from the list.
Microsoft Exchange account on your handheld with Microsoft Outlook on your computer If you
plan only to synchronize email on your handheld with email on your computer, select Microsoft
Exchange in the Mail Client pick list. Otherwise, select Direct IMAP.
If the Mail Profile field displays only one profile, do nothing. If the field displays a pick list, click the
list and select your Exchange server profile.
Tap the Mail Password box and enter your Outlook password. This might be your Windows login
password or a different password.
Any account other than a Microsoft Exchange account on your handheld with Microsoft Outlook
or Outlook Express on your computer If you plan only to synchronize email on your handheld
with email on your computer, select Microsoft Outlook or Microsoft Outlook Express in the Mail
Client pick list, depending on your mail client.
If you plan both to synchronize email and to send and receive email wirelessly from your
handheld, select Microsoft Outlook or Microsoft Outlook Express if your email account uses the
POP protocol. If your email account uses the IMAP protocol, select Direct IMAP.
Any account with Lotus Notes If your account uses the POP protocol, select Lotus Notes in the
Mail Client pick list. If your account uses the IMAP protocol, select Direct IMAP.
In the next two fields, enter your Lotus Notes ID and password. Click Browse if you need to locate
your Notes ID.
Tip
If you select Direct IMAP
for Lotus Notes
synchronization, you
must be connected to the
Internet during
synchronization;
otherwise, it will fail. If
you will not be connected
to the Internet during
synchronization, select
POP from the Protocol
pick list and select Lotus
Notes from the Mail
Client pick list to
synchronize with the local
copy of Lotus Notes on
your computer.
Tip
If you are synchronizing
with an account with
Microsoft Outlook on
your computer, you must
also set Outlook as your
default email program.
NOTE
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CHAPTER 15 Sending and Receiving Email Messages
If you want to synchronize to a local mail file instead of a server mail file, check the Synchronize to
local (replicated) mail file box. You must do all of the following to synchronize to a local mail file:
• Replicate the server mail file to the desktop.
• Make sure the replicated mail file is in the Notes data directory.
• If you have performed a custom Notes installation and have replicated the server mail file to
another directory on your desktop, make sure that it is the path found in the notes.ini file.
Any account with Eudora on your computer If you are using Eudora as your email application,
you must set up MAPI in Eudora. Select Options from the Eudora Tool menu, and then do one of
the following:
• If Eudora is the only email application that you use, select Always as the MAPI setting.
• If you use more than one email application, select When Eudora is running as the MAPI setting.
Make sure that your username and password are set up correctly within Eudora. This information
is needed to log in to Eudora to retrieve and synchronize your email.
Eudora must be running for you to synchronize. The VersaMail application synchronizes with your
Dominant Personality in Eudora 5.1 or later.
Internet-based account on your handheld with your Internet mail server In the Mail Client pick
list, select Direct POP to server.
Any account with your IMAP mail server In the Mail Client pick list, select Direct IMAP to server.
Other email applications Select Microsoft Exchange 5.0 or later as a choice for the Mail Client
option if your email application is compatible with extended MAPI. If your email application is
compatible with SMAPI, select Microsoft Outlook Express as a choice for the Mail Client option.
Tip
The conduit does not
support SSL for accounts
set up as DIrect POP or
Direct IMAP.
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CHAPTER 15 Sending and Receiving Email Messages
Setting Microsoft Outlook as your default email program
To synchronize Microsoft Outlook 97/98/2000/XP with a VersaMail email account, you must set
Microsoft Outlook as the default email handler. You must check your username and password.
0
1On your computer, open the Internet Options screen:
a. Click Start, navigate to Settings, and click Control Panel.
b. In the Control Panel, click Internet Options.
For Windows XP, click Network and Internet Connections, and then
click Internet Options.
2Set the default email program:
a. Click the Programs tab.
b. Select Microsoft Outlook as the default email program.
c. Click OK.
Done
Tip
Make sure your
username and password
are set up correctly within
Outlook.
NOTE
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CHAPTER 15 Sending and Receiving Email Messages
Setting advanced email synchronization options
For each email account you set up on your handheld, you can set options for synchronizing email
on your handheld with email on your computer. You can also synchronize email folders on your
handheld with folders on your computer.
0
1On your computer, open the VersaMail configuration screen:
a. Click the HotSync Manager icon on the taskbar in the lower-right corner
of your computer screen.
b. Select Custom.
c. Select VersaMail from the list, and then click Change.
2Enter the advanced synchronization options:
a. On the VersaMail Configuration For User screen, click the plus sign to the left
of the account you want.
b. Under the account name, click Advanced Sync Options.
c. Enter the synchronization options you want:
Continued
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
Maximum message size (KB) Enter the maximum message size that can be
synchronized from your computer to your handheld—from 1 to 5000KB (5MB).
The smaller the maximum size, the faster the synchronization, but any
messages over that size are cut. On the other hand, choosing a larger size
means that more messages can be completely synchronized without being cut,
but synchronization takes longer.
Continued
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
Days To Synchronize Mail Set how many days’ worth of email should be
synchronized. Select 0 to synchronize all email in the Inbox during the next
synchronization. Select another number if you want to synchronize email for
today and some days before today. For example, if you enter 2, email is
synchronized for today and yesterday; if you enter 3, email is synchronized for
today, yesterday, and the day before; and so on. If you select 0, you may get
very long synchronization times. If you select a low number such as 1 or 2, not
all of your messages may be synchronized. The default is 7 days.
Synchronize unread mail only Select whether to synchronize all email
between your computer and your handheld, or unread email only. By default,
the box is unchecked, meaning that all email is synchronized.
Download attachments Select whether to download attachments during
synchronization. By default, the box is checked; if you uncheck it, only the body
text of any message containing an attachment is downloaded to your handheld
during synchronization.
Send email from Outbox Check the box to synchronize messages in your
handheld's Outbox with messages on your computer during the next
synchronization. If the box is unchecked, your Outbox is not included when you
synchronize messages.
Synchronize incoming email Check the box to synchronize messages in your
handheld's Inbox with messages on your computer during the next
synchronization. The box is checked by default; if unchecked, your Inbox is not
included when you synchronize messages.
Continued
Did You Know?
You can synchronize your
Outbox, Sent, Trash, and
any other folders you
create.
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CHAPTER 15 Sending and Receiving Email Messages
3[ & ] OPTIONAL You can
synchronize email folders. This
means that any changes you
make to a folder on your
handheld—for example, creating
a new folder or moving
messages between folders—are
automatically updated in the
mail client on your computer,
and vice versa.
a. Click Folder Synchronization
Options.
b. Click the name of the folder
you want.
c. Click the Synchronize column
to the right of the folder
name.
d. Click the arrow to open the
drop-down list, and then click
Yes.
e. Click OK.
4Click Save on the toolbar to save the settings for this account.
Done
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CHAPTER 15 Sending and Receiving Email Messages
Account information screens
Two screens in the VersaMail conduit provide summary information on your accounts:
Account Overview The Account Overview screen indicates whether the account is active;
whether the account has been synchronized and, if so, the last synchronization date; the mail client
for this account; and whether the mail client and/or the incoming mail server has been changed
since the last synchronization.
To view the Account Overview screen, click the selected account name.
Handheld Settings Overview The Handheld Settings Overview screen lists the server protocol,
display name, email address, incoming and outgoing mail server addresses, and whether APOP or
ESMTP authentication is required.
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CHAPTER 15 Sending and Receiving Email Messages
To view the Handheld Settings Overview screen, under the selected account name, click Handheld
Settings.
VersaMail conduit shortcuts
You can use the icons on the toolbar to perform certain tasks quickly, such as saving account
configuration settings.
Save account settings Saves any changes you make to an account.
Add a new account You are prompted to enter the account name and protocol.
Delete an account You are prompted to select the account to delete from a drop-down list.
Quick account reference Lists all accounts and shows whether they are active and the date
they were last synchronized.
Help Displays the Help window with complete online help.
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Excluding one or more accounts during synchronization
By default, HotSync® Manager is set to synchronize all accounts you configure in the conduit each
time you synchronize. You can choose to exclude a specific account from synchronization, or to
exclude all email accounts.
To exclude a specific account Uncheck the box Select this check box to synchronize this email
account when you perform a HotSync operation on the VersaMail configuration screen.
To exclude all email accounts from synchronization Click the HotSync Manager icon in the
taskbar in the lower-right corner of your computer screen, select Custom, select VersaMail, and
then click Change. Select Do Nothing.
Synchronizing an account
After you set basic and advanced synchronization options and exclude any accounts, if desired,
you can synchronize your handheld with your computer.
Synchronizing multiple accounts
You can include more than one account when synchronizing. The maximum number of accounts
you can synchronize is as follows:
• 1 Simple MAPI account (for example, an account set up using Outlook Express or Eudora)
• 1 Extended MAPI account (for example, an account set up using Outlook)
• 1 Lotus Notes account
• 5 combined direct POP or direct IMAP accounts
If you try to synchronize more than the limit for a particular type of account, an alert prompts you
to deactivate any accounts over the allowed number.
Tip
Select Set Selection As
Default to apply the
options you selected each
subsequent time you
synchronize. Otherwise,
the settings apply only
the next time you
synchronize.
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CHAPTER 15 Sending and Receiving Email Messages
Using SSL with the conduit
When you set up an email account, you can choose to use a secure connection (Secure Sockets
Layer, or SSL) for sending and receiving email messages. The VersaMail conduit supports SSL
when synchronizing with an email account only if that account uses Outlook, Outlook Express, or
Eudora.
The conduit does not support SSL for accounts set up as direct POP or direct IMAP or for Microsoft
Exchange or Lotus Notes accounts.
Advanced VersaMail application features
You can choose from among the following features to customize and optimize your experience
using the VersaMail application:
• Setting preferences for getting, sending, and deleting email
• Updating a contact directly from an email message
• Creating and using filters to determine the types of email messages that get downloaded to your
handheld
• Managing settings for incoming and outgoing mail
• Adding APOP to an account
• Setting advanced account preferences
• Changing email header details
• Backing up mail databases
• Synchronizing IMAP mail folders wirelessly
• Working with root folders
• Using Secure Sockets Layer (SSL)
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Setting preferences for getting, sending, and deleting email
0
1Open the VersaMail Preferences:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Preferences.
2Select preferences:
Get Select whether to get
message subjects only or entire
messages.
Ask Every Time Displays a dialog
box for choosing subjects only or
entire messages each time you
retrieve email. If it is unchecked,
messages are retrieved according
to the option you select in the Get
pick list.
Confirm Deletions Displays a confirmation dialog before deleting email.
Delete Msgs on Server If this is checked, messages that you delete on your
handheld are automatically deleted on the server. If it is unchecked, you are
asked each time you delete messages on your handheld whether you want to
also delete them on the server.
Continued
Tip
Because mailboxes on
the server usually have
size restrictions, it is a
good idea to delete
messages on the server
regularly.
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Cont’d.
Download Attachments Causes files attached to email to be automatically
downloaded to your handheld. Attachments that exceed the maximum
message size cannot be downloaded.
Receive Format Lets you retrieve messages in HTML or plain text format. If
you choose HTML, any messages sent to you in HTML format are displayed
with basic HTML formatting intact. Other messages are displayed as plain text.
If you choose Plain Text, all messages are displayed as plain text, regardless of
the format in which they were sent. Default setting is HTML.
Signature Enables you to attach a default signature to all your outgoing
messages.
Done
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Adding or updating a contact directly from a message
You can add an email address in Contacts directly from the body of a received email message.
0
1Open the Add Contact dialog box:
a. Open the message you want.
b. On the message screen, open the menus.
c. Select Options, and then select Add to Contacts.
2[ & ] OPTIONAL If a Display Name exists for this Contacts record, the dialog
box displays the name in the Last name and First name fields.
If the Last name and First name fields are blank, enter the first and last name
associated with the “From” email address.
3Select OK to add the email address to Contacts, and then select OK in the
confirmation dialog box.
Done
Tip
You can also update an
existing Contacts record
with a new email address,
or create a second
Contacts record for a
name that has an existing
record. The procedure is
the same as for adding a
new Contacts record. If
you select Add to
Contacts from the body of
an email message and a
record already exists for
the recipient name, you
are prompted to either
update the email address
for the recipient or create
a new record for the
recipient.
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Creating and using filters
Filters provide efficient ways to manage email retrieval and storage. When you select Get Mail or
Get & Send, filters determine which email messages are downloaded to your handheld and in
which folder the downloaded messages are stored.
If you create a filter, only messages that meet the filter criteria are downloaded
to your handheld. You don’t see any other messages that have been sent to you, even in your
Inbox. To avoid this, you must set up two filters. For example, suppose you create a filter to have
all messages with “onlinebroker” in the From field moved to your Finance folder. You must then
create a second filter, specifying that all mail NOT containing “onlinebroker” in the From field
should be moved to the Inbox (or other folder you designate). If you don’t create this second filter,
only messages containing “onlinebroker” in the From field are downloaded to your handheld.
0
1Go to Favorites and select VersaMail .
2Open the Filters dialog box:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Filters.
c. Select New.
Continued
IMPORTANT
[!]
Tip
Create a filter, for
example, so that
whenever you receive
email about sales
meetings, it goes
immediately into a folder
you create called Sales.
Or create a filter so that
stock quotes sent to you
by your online brokerage
service go to a folder you
create called Finance.
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CHAPTER 15 Sending and Receiving Email Messages
3Enter the filter information:
a. Enter a short description of the
filter in the Name field.
b. Enter filter criteria:
To p i c k l i s t Select the message
header field with the information
contained in the edit line: To,
From, Subject, cc, Size.
For example, you might select From to download only messages from a
particular sender.
Contains pick list Select a filter action: Contains, Starts with, Does NOT
Contain.
Edit line Enter the text that must be found in the header field. For example, if
you want to sort email with the subject Sales, enter “Sales.” If you enter more
than one criteria, separate each with a comma—for example, Sales, New York.
Then get mail and move to pick list Select the folder or mailbox into which
you want your filtered email to go. You can also create a new folder for storing
the incoming email. Select Edit Folders, and then create a new folder or delete
or rename existing ones.
c. Select OK. The filter appears in the Filters list.
Done
Did You Know?
Filters you create on your
handheld also apply
when you synchronize
email on your handheld
with email on your
computer.
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Turning filters on and off
A filter that is turned on applies to all subsequent downloads of email until you deselect it. More
than one filter can be in effect at once. Before you download email, be sure to turn on the filters
you want and turn off those you don’t want.
0
1Open the Filters dialog box:
a. In the Inbox or on another
folder screen, open the
menus.
b. Select Options, and then
select Filters. The Filters
dialog box appears with the
filters you created.
Continued
Tip
Filters that are turned on
execute in the order in
which they appear on the
Filters list. Move filters up
and down the list to
ensure that they execute
in the correct order by
selecting the pick list to
the left of the filter name.
Tip
If you don’t want a filter to
apply to any downloads
at all, be sure to uncheck
the filter under both
Connected and
Synchronize.
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CHAPTER 15 Sending and Receiving Email Messages
2Turn filters on or off:
a. Select the pick list in the
upper-left corner and select
one of the following:
Connected Applies a filter to
messages downloaded to your
handheld over a network
connection.
Synchronize Applies a filter to
messages downloaded to your handheld when you synchronize.
b. Check or uncheck the filter boxes to select the filters you do and don’t want
to use for subsequent email transactions.
c. Select OK.
Done
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Editing or deleting a filter
0
1Select the folder to edit or delete:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Filters.
c. Select the name of the filter.
2Do one of the following:
Edit Revise your entry in the Name field, your selections in the pick lists,
and/or the text in the edit line. Select OK.
Delete Select Delete, select Yes to confirm the deletion, and then select OK.
3Select OK.
Done
Tip
Edit a filter to change
either its name or any of
its criteria.
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Managing settings for incoming and outgoing mail
You can configure advanced mail settings such as server information, incoming and outgoing mail
server options, and more, for each email account.
0
1Select the account whose
settings you want to manage:
a. In the Inbox or on another
folder screen, open the
menus.
b. Select Options, and then
select Mail Servers.
c. Select the Account pick list,
and then select Edit Accounts.
d. Select the name of the
account whose settings you
want to manage, and then
select OK.
Continued
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CHAPTER 15 Sending and Receiving Email Messages
2On the Mail Servers screen, do
any of the following:
Protocol Select the Protocol pick
list, and then select POP or IMAP.
Username Enter a new username.
Password Tap the Password box,
and enter a new password in the
Password Entry dialog box.
Service for this account Check the Always connect using box, select the
Service pick list, and then select the connection type you want.
Continued
Tip
Your username is
typically the first part of
your email address,
which appears before the
@ symbol.
Did You Know?
The VersaMail application
provides strong 128-bit
AES encryption for your
password.
Tip
Select a service for this
account only if you want
it to be different from the
default service you use to
connect to a network for
your handheld.
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CHAPTER 15 Sending and Receiving Email Messages
3Manage address and server settings:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Address/Servers.
c. Do any of the following:
Email address Enter the email address of the account you are accessing, such
as examplename@yahoo.com.
Incoming mail server Enter the name of your incoming (POP) mail server, such
as pop.mail.yahoo.com.
Outgoing mail server Enter the name of your outgoing (SMTP) mail server,
such as smtp.mail.yahoo.com.
d. Select OK.
Continued
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CHAPTER 15 Sending and Receiving Email Messages
4Manage incoming mail server settings:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Incoming Mail.
c. Do any of the following:
Get unread mail ONLY For IMAP accounts, retrieves unread email only. To get
all email and not just unread email, deselect Get unread mail ONLY.
Maximum Message Size Enter the maximum message size that you can
receive.
Leave mail on server (POP only) Leaves email that you receive on the
handheld on the server also.
d. Select OK.
Continued
.
Did You Know?
The POP protocol does
not support retrieval of
unread mail only from the
server. If you have a POP
email account, the
VersaMail application
downloads all messages
from the server
regardless of whether
you have read them (for
example, on your desktop
or on the web), and
regardless of whether
this box is checked.
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5Manage advanced incoming mail server settings:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Advanced Incoming.
c. Do any of the following:
Port Number Usually 110 for POP and 143 for IMAP servers. If you are not sure
about the correct port number, check with your mail server administrator.
Use Secure Connection To retrieve incoming mail over a secure (Secure
Sockets Layer, or SSL) connection, check the Use Secure Connection box.
Use APOP (POP only) Encrypts your username and password when they
travel over the network. Some services require APOP to work properly, while
others do not work properly if APOP is used. If you aren’t sure if your ISP or
web email provider supports APOP, check with your email provider.
Root Folders (IMAP only) Defines the root folder on your IMAP server.
Continued
Tip
Advanced incoming mail
options are different
depending on the
connection type you
selected and the server
protocol: POP or IMAP.
Tip
The Deleted Mail and
Sent Mail fields are case
sensitive, and the folder
name should be spelled
exactly as it is on the
server.
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
Deleted Mail (IMAP only) Stores deleted email in the folder you specify on the
server.
Sent Mail (IMAP only) Shows the name of your Sent Mail folder on the
server.
d. Select OK.
6Manage outgoing mail server (SMTP) settings:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Outgoing Mail.
Continued
Tip
If you are using the
VersaMail conduit and
have an IMAP account,
you must configure the
outgoing mail settings to
send mail.
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
c. Do any of the following:
Display Name Enter the name you want to appear on your outgoing
messages, such as “Joe Smith.”
Reply To Address Enter the email address that you want recipients to see and
reply to on your email messages, only if it is different from the email address
from which you are sending the message. For example, if you are sending a
message from me@yahoo.com but you want recipients to reply to
me@earthlink.net, enter the reply-to address here. Reply To Address makes it
look as if the email came from the address you entered.
BCC Check the BCC box to send a blind copy of any email message you send
to another email address. The blind copy email address is not seen by the other
recipients of the message. For example, if you want a copy of all messages you
send from your handheld to be sent to your desktop email account, enter that
email address.
d. Select OK.
Continued
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CHAPTER 15 Sending and Receiving Email Messages
7Manage advanced outgoing mail server (SMTP) settings:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Advanced Outgoing.
c. Do any of the following:
Port Number The default is 25, the port number most SMTP servers use. If you
are not sure about the correct port number, check with your mail server
administrator.
Use Secure Connection To send outgoing mail over a secure (Secure Sockets
Layer, or SSL) connection, check the Use Secure Connection box.
Continued
Tip
If you need to enter new
authentication
information, enter your
username, tap the
Password box, enter a
password, and then
select OK. Check with
your email service
provider for
authentication username
and password
information.
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
My server requires authentication (ESMTP) Check this box if the outgoing
server (SMTP) requires ESMTP authentication. Check with your system
administrator before selecting this option. If you select this option, username
and password fields appear. These fields are already filled in based on the
account information you entered previously. In most cases, the information
displayed is correct; however, occasionally your authentication username
and/or password is different from your account username or password.
d. Select OK twice.
Done
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CHAPTER 15 Sending and Receiving Email Messages
Adding APOP to an account
To encrypt your username and password when they travel over the network, some services
require APOP to work properly, while others do not work properly if APOP is used. APOP works
only with accounts that use the POP protocol.
0
1Select the account to which you want to add APOP:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Mail Servers.
c. Select the Account pick list, and then select Edit Accounts.
d. Select the name of the account, and then select OK.
2Add APOP:
a. On the Mail Servers screen, select Details.
b. Select the Options pick list, and then select Advanced Incoming.
c. Check the Use APOP box, and then select OK.
3Select OK.
Done
Tip
If you aren’t sure if your
ISP or web email provider
supports APOP, check
with your email provider.
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CHAPTER 15 Sending and Receiving Email Messages
Setting advanced account preferences
0
1Open the Advanced Preferences screen:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Preferences.
c. Select the Advanced tab.
2Select any of the following
preferences:
Enable Smart Addressing
Displays a list of addresses that
match the letters you enter in the To
field. You can select the address
you want from the list.
Auto-Empty Mail from Trash
Determines how often email
messages in the trash are
automatically deleted.
Timeout Sets the number of seconds to try to connect before timing out. To
change, tap the Timeout field and enter a new value.
Continued
Tip
Any advanced
preferences you set are
account-specific; they
apply only to the account
you are currently in.
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CHAPTER 15 Sending and Receiving Email Messages
Cont’d.
Auto-Disconnect Automatically disconnects your remote connections after
each command. Each command you perform initiates a new call to your ISP.
This setting is not recommended if you plan to perform multiple email
transactions in a short amount of time.
Disconnect on Exit Disconnects from the network only after you leave the
VersaMail application. This feature is an alternative to Auto-Disconnect. This
option keeps your connection active while you perform multiple transactions in
the VersaMail application, but automatically disconnects when you move on to
a different application on your handheld. If this option is not selected, you must
manually disconnect from your ISP.
Modem Wait Displays the number of seconds that the modem uses to
initialize itself. If you have a modem, select and enter a number of seconds for
the wait. The typical setting for a wireless modem is 3, and the typical setting
for most normal modems is 0.
Done
Tip
The default Timeout
setting is 45 seconds. It
can be any number
greater than 0 seconds;
however, if you set the
number too low, your
connection attempt may
time out before you make
a connection with the
email service provider.
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CHAPTER 15 Sending and Receiving Email Messages
Changing email header details
When viewing a message in any folder, you can change the view of the message header. The
email header options are as follows:
• Short header: Shows sender’s name or address (From field) and subject line (Subj field).
• Full header: Shows the following:
• Sender’s name or email address (From field)
• Subject line (Subj field)
• Date message was composed, sent, or received (Date field)
• Size of message including any attachments (Size field)
• Recipient’s name or email address (To field)
Tap icon to switch to
full header
Tap icon to switch to
short header
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CHAPTER 15 Sending and Receiving Email Messages
You can also switch between a short header and a full header for a message you are composing.
Short header shows the To and Subject fields only; full header shows the To, cc:, bcc:, and Subject
fields.
To switch between short and full headers on either a folder screen or a message screen, tap the
header icon in the upper-right corner of the screen.
Backing up mail databases
If you want to make sure you have a backup copy of all your email, you can back up all the email
databases from the handheld. This is useful if you download messages directly from a mail server
to your handheld. The backup copy is stored in the Backup folder on your computer.
T
ap to sw
i
tc
h
to
full header
T
ap to sw
i
tc
h
to
short header
Tungsten™ T5 Handheld 382
CHAPTER 15 Sending and Receiving Email Messages
By default, your handheld is set to back up mail databases.
0
1Open the System Preferences screen:
a. In the Inbox or on another folder screen, open the menus.
b. Select Options, and then select Preferences.
c. Select the System tab.
2Check the Backup ALL Databases
box, and then select OK.
Done
Tip
In most cases your email
is on your server, so you
do not need to back up
your email database from
your handheld.
Tip
Uncheck the Backup ALL
Databases box to make
synchronizing go faster.
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CHAPTER 15 Sending and Receiving Email Messages
Synchronizing IMAP mail folders wirelessly
If you create an IMAP folder in an account on your handheld that matches a folder on the mail
server, you can wirelessly synchronize email messages that you move into or out of the IMAP
folder, or delete in the folder.
When you synchronize a folder, any email messages in the selected folder on the mail server are
downloaded to the same folder on your handheld. Any messages moved out of the selected folder
on your handheld or deleted on your handheld are moved or deleted in the folder on the mail
server.
Prerequisites for wireless IMAP folder synchronization
Depending on how you have set up IMAP folders on your handheld and/or the mail server, you
may have to do some steps before you can wirelessly synchronize email messages between your
handheld and the server, as follows:
• If you need to create a folder on both your handheld and the server, create the folder on your
handheld and check the Also create on server box.
• If there is a folder on the mail server but you need to create it on your handheld, you do not need
to check the Also create on server box.
You can turn folder synchronization on or off during a Get Mail operation, and set synchronization
options from a menu.
Did You Know?
You can synchronize
folders whose names are
up to 16 characters in
length. You can
synchronize up to 11
custom folders you
create, in addition to the
default folders Inbox,
Outbox, Drafts, Sent, and
Trash.
Tip
If you have a folder on
your handheld that
matches a folder on the
mail server, you do not
need to do anything
before synchronizing
wirelessly.
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CHAPTER 15 Sending and Receiving Email Messages
Turning IMAP folder synchronization on or off
0
Synchronizing handheld/mail server IMAP folders from the
Options menu
0
1From within an IMAP email account, select Get Mail.
2Check or uncheck the Sync IMAP
Folders box, and then select OK.
Done
1Open the Sync IMAP Folders screen:
a. In the Inbox or on another folder screen of an IMAP account, open the
menus.
b. Select Options, and then select Sync IMAP Folders.
2Select the folder or folders you want to synchronize from the pick list.
Done
Did You Know?
After you select the
folders to synchronize,
a connection is made to
your email service
provider to update the
server with changes from
your handheld, and to
have your handheld
updated with changes
from the server.
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CHAPTER 15 Sending and Receiving Email Messages
Working with root folders
For IMAP accounts, if you want to synchronize email messages on your handheld with messages
on the mail server folder, you need to enter the root folder for the account on your handheld.
Depending on your email provider, the root folder could be a single folder, or it could be a
subfolder of the Inbox. If this is the case, you need to enter “inbox.<foldername>” as the root
folder.
Check with your email provider to find out the root folder for your IMAP account.
Using Secure Sockets Layer (SSL)
Secure Sockets Layer (SSL) is a protocol designed to ensure that information you send or receive
over a network or the Internet is secure and authentic. The VersaMail application uses SSL to help
guarantee the secure transmission of email messages that you send or receive. When you set up
an account in the VersaMail application, you are given the option of selecting SSL for incoming
and outgoing mail.
For most email providers that support SSL, you must select SSL for both
incoming and outgoing mail. If you select just one or the other, your messages cannot be sent or
received successfully.
Keep the following in mind regarding SSL:
• If you set up an account that uses an SSL connection on Outlook, Outlook Express, or Eudora,
then SSL is supported in the VersaMail conduit when you synchronize with that account as well.
• You cannot use auto get mail with notification or scheduled sending retry of email with
accounts that use an SSL connection.
IMPORTANT
[!]
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CHAPTER 15 Sending and Receiving Email Messages
Related topics
Click a link below to learn about these related topics:
Moving
Around
Using the Graffiti® 2 command stroke in email messages
Entering Info Cutting, copying, and pasting text from an email message
Managing Info Downloading email messages from your computer to your handheld
Connecting Setting up a phone connection for sending and receiving email wirelessly
Customizing Setting preferences for connecting to a network
Common
Questions
Answers to frequently asked questions about the VersaMail application
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with the VersaMail
application or with anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 387
CHAPTER 16
Sending and Receiving Text Messages
If you need to get a short message to a
friend or coworker fast, send a text
message from your handheld via your
mobile phone (GSM phone required;
sold separately) to their mobile phone.
Messaging is a popular way for people
to stay connected using the text
messaging features of their mobile
phone.
Benefits
• Enjoy quick communication
• Use text messaging to chat with
friends
I
n t
hi
s c
h
apter
Creating and sending a text
message
Receiving and viewing a text
message
Editing a draft text message
Setting advanced messaging
features
Related Topics
CHAPTER 16 Sending and Receiving Text Messages
Tungsten™ T5 Handheld 388
Creating and sending a text message
Many SMS service providers charge per text message or part of a text message.
Each message or part is 160 characters. If you create a text message under 161 characters, you are
charged for one message. If you create a message that is 161 to 320 characters, you may be
charged for two messages, and so forth. A counter appears at the top of the page to indicate the
number of characters. Even though a message has more than 160 characters, the message
appears as one message to the person receiving the message.
0
1Go to Applications and select SMS .
2Select New.
Before You Begin
[!]
Before you can send and
receive text messages,
you must set up a phone
connection on your
handheld to send and
receive information
wirelessly.
»
Key Term
SMS Abbreviation for
Short Message Service.
More commonly known
as text messages, SMS
messages can be
received by most mobile
phones.
IMPORTANT
[!]
Unread
message
Read
message
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CHAPTER 16 Sending and Receiving Text Messages
3Enter the recipient’s address using one of the following methods:
Select To Select the recipient’s name on the Mobile Number Lookup list, and
then select Add.
Enter directly Enter the recipient’s mobile phone number on the To line.
4In the area below the To line,
enter the text of your message.
5[ & ] OPTIONAL You can store your message in your Draft category and work
on it later:
a. Open the menus.
b. Select Draft on the Message menu.
Continued
Tip
If you are concerned
about the length of your
messages, you can have
a warning appear when
multipart messages
exceed the specified
number of parts. Open
the Options menu and
select Preferences. Select
Details and then select
the number of parts from
the Warn over pick list.
Did You Know?
You can create a
signature that you use to
sign your messages by
opening the Options
menu and selecting
Preferences. Enter a
signature on the lines.
You can add your
signature to your
message by opening the
Options menu and
selecting Add Signature.
Number of characters
CHAPTER 16 Sending and Receiving Text Messages
Tungsten™ T5 Handheld 390
6Send your message:
Select Send Sends the current message now. Selecting Send does not send
any of the other messages in your Outbox.
Select Outbox Sends your message to the Outbox to be sent later.
Done
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CHAPTER 16 Sending and Receiving Text Messages
Receiving and viewing a text message
0
1Go to Applications and select SMS .
2Select Send & Check.
3Select the message to open and read it.
Continued
Tip
If you want to check your
messages but you don’t
want to send the
messages stored in your
Outbox, open the
Messages menu and
select Check.
Tip
You can also send all the
messages in your Outbox
by opening the Messages
menu and selecting Send.
Did You Know?
You can set an alert that
lets you know a new
message has arrived.
Open the Preferences
menu and check the Alert
sound box. Select the
Alarm pick list to choose a
sound.
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CHAPTER 16 Sending and Receiving Text Messages
4Store, delete, or reply to the message:
Select Done The message is kept in the Inbox.
Select Reply A new message is created with the sender’s phone number in the
To line. Any selected text is copied into the new message.
Select Delete The message is sent to the Trash category.
Archive the message You can store your message in the Archive category:
a. Open the menus.
b. Select Archive on the Message menu.
Done
Did You Know?
You can change how your
messages are listed. You
can sort the messages in
order of one of the
following: Alphabetic,
Date, Phone Number, and
Status. You can also
choose to display the date
the message was
received. Open the
Options menu and select
Preferences. Select from
the Sort by pick list and
select Show date.
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CHAPTER 16 Sending and Receiving Text Messages
Editing a draft text message
0
1Go to Applications and select SMS .
2Edit the message:
a. Select Draft from the categories pick list.
b. Select the message you want to edit.
c. In the message view, select Edit and edit your message.
3Send or store the draft message:
Select Send Sends the current message now. Selecting Send does not send
any of the other messages in your Outbox.
Select Outbox Sends your message to the Outbox to be sent later.
Select Cancel Opens a dialog box that asks if you want to save the message in
the Draft category. Select Yes to keep your changes and return the message to
the Draft category. Select No to discard your changes and return the message to
the Draft category.
Done
Did You Know?
You can store your
message in your Draft
folder and work on it later
by opening the Message
menu and selecting Draft.
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CHAPTER 16 Sending and Receiving Text Messages
Setting advanced messaging features
0
1Go to Applications and select SMS .
2Go to the Preferences menu:
a. Open the menus.
b. Select Preferences on the Option menu.
Select
3[ & ] OPTIONAL Set the following parameters:
Confirm Deleted Message Indicates whether a confirmation message appears
each time you delete a message or you select the Empty Trash option from the
Message menu. To display confirmation messages, select this check box.
Delete After Transfer Indicates whether data messages are deleted after you
accept the data in the appropriate application. To keep data messages after you
transfer them to the application, uncheck this box.
Continued
Tungsten™ T5 Handheld 395
CHAPTER 16 Sending and Receiving Text Messages
4[ & ] OPTIONAL Select Details and set the following parameters:
Leave Messages on Phone Indicates whether messages are deleted from your
phone after you download them to your handheld. To keep messages on your
phone after you transfer them to your handheld, select this box.
Return Receipt Determines whether you receive receipt confirmation notices.
To receive receipt confirmation notices, select Requested.
Expires Indicates how long unsent messages remain in your Outbox. Select
from the following options: 4 Hours, 1 Day, 1 Week, 2 Weeks, 1 Month, and
Max. Time.
Message Center Indicates whether your handheld obtains your mobile phone
service provider’s Message Center number directly from the phone, or whether
you need to enter the number manually. If your phone is already configured to
use SMS, you do not need to change this setting.
5Select OK twice.
Done
Did You Know?
Outgoing SMS message
settings may depend on
the service offered by
your SMS carrier.
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CHAPTER 16 Sending and Receiving Text Messages
Related Topics
Click the link below to learn about these related topics:
Moving
Around
• Opening applications
• Using menus
Categories Organizing messages by arranging them into categories and sorting them
Privacy Keeping messages private by turning on security options
Sharing • Exchanging messages with other palmOne™ handheld users by beaming
them
• Sending messages to other Bluetooth® devices by using Bluetooth
wireless technology on your handheld
Connecting Setting up a phone connection using the Bluetooth technology on your
handheld to send and receive messages wirelessly
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with SMS or with anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 397
CHAPTER 17
Browsing the Web
You use the web for so many things:
checking email, finding driving
directions, getting news, buying gifts.
Now you can take the web with you
almost anywhere you go. Use your
handheld to make an Internet
connection through your mobile
phone, and the web browser opens the
entire web to you.
Benefits of the web browser
• Carry the web with you
• View web pages in handheld-friendly
format
• Store pages for offline viewing
I
n t
hi
s c
h
apter
Accessing a web page
Quickly jumping to a page
Changing how you view a
page
Bookmarking your favorite
pages
Disconnecting from and
connecting to the Internet
Downloading files and pages
Communicating with other
users
Returning to a web page you
recently visited
Changing your Home and
start pages
Setting advanced browser
options
Related topics
Tungsten™ T5 Handheld 398
CHAPTER 17 Browsing the Web
Accessing a web page
You can open web pages, navigate the pages, and do the same things you can do with a desktop
browser.
Accessing a web page using the action bar
1Go to Favorites and select Web .
2Go to the web page you want to view:
a. Select Go to Web Page .
b. Enter the address of the web page you want to visit. Use the buttons in the
Go to Web Page dialog box for quick entry of characters commonly used in
web addresses. If web browser recognizes the address that you are entering
due to a previous entry, it automatically completes the address.
c. Select OK.
Done
Before You Begin
[!]
To browse the web, you
must set up a connection
to the Internet from your
handheld.
If you are accessing a
VPN network, you need to
install VPN software and
set up VPN access. You
can turn on VPN from the
web browser by opening
the Options menu and
selecting Turn VPN On.
»
Key Term
URL Stands for uniform
resource locator, the
technical name for a web
address. For example, the
URL for palmOne is http:/
/www.palmone.com.
Tungsten™ T5 Handheld 399
CHAPTER 17 Browsing the Web
Accessing a web page using the address field
0
1Go to Favorites and select Web .
2Go to the web page you want to
view:
a. Enter the address of the web
page in the address field.
b. Select Go.
Done
Tip
You can also hide the
address field to show
more of the web page.
Open the Options menu
and select Preferences.
Uncheck the Show
Address Bar box.
Address field
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CHAPTER 17 Browsing the Web
Using a password to access a web page
Some websites require you to use a password to gain access to information.
0
1Go to Favorites and select Web .
2Go to the web page where you must enter the password.
3Enter your password to access the web page:
a. Enter your sign-in name in the appropriate field.
b. Tap in the password box, enter your password, and then select OK.
c. Select the button that lets you view the page (Sign In, Enter, Go, and so on).
Done
Tip
Some websites allow you
to check a box to have
your sign-in name
automatically entered
each time you visit a
particular web page.
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Finding information on a web page
0
1Go to Favorites and select Web .
2Open the Find field:
a. Go to the web page you want to search.
b. Open the menus.
c. Select Page, and then select Find Text on Page.
3Search the web page:
a. Type the text you want to find.
b. Select Find.
Done
Did You Know?
Find locates any text,
whether it is letters or
numbers. Find is not
case-sensitive.
Tip
Because of the limited
space on the handheld
screen, sometimes the
current web address
(URL) is not fully visible.
Use the Page Properties
dialog box to view the full
URL. Open the Page
menu, select Page, and
then select Page Info.
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CHAPTER 17 Browsing the Web
Quickly jumping to a page
The action bar icons allow you to quickly move from page to page.
Following a link
Many web pages contain underlined links, which are text or pictures that, when clicked, take you
to another web page or to another part of the same page.
Returning to your home page or a page you recently visited
No matter where you navigate on the Internet, you can always return to your home page quickly or
return to a page you have recently visited.
Select the link to go to
another web page
Select the Home icon to go
to your home page
Select the back and forward
arrows to go to previous pages
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CHAPTER 17 Browsing the Web
Changing how you view a page
You can change how you view web pages by selecting different display views and dragging the
screen to view different parts.
0
1Go to Favorites and select Web .
2Go to the web page you want to search.
3Select the Display View icon in the action bar.
4Select from one of the following views:
Optimized Displays a modified version of the web page so that it is optimized
for handheld viewing.
Wide Page Displays the web page as it would appear in a desktop computer
web browser.
Continued
Tip
You can change your font
size for easier viewing.
Did You Know?
In the Optimized mode,
use the navigator to
browse the web page.
Press Left or Right to
jump to previous or next
link. When a link is
highlighted, press Select
to go to the link. Press Up
and Down to scroll
through the web page.
Display View icon
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CHAPTER 17 Browsing the Web
5[ & ] OPTIONAL If the web
page is larger than your screen,
you can tap and drag the stylus
to move the web page in any
direction to view different parts
of the web page.
To activate the Tap and Drag
scrolling, you must set the Tap
and Drag setting in the General
Preferences tab under the
Options menu.
This feature is disabled when
you turn on Writing Area
Preferences and use the full
screen for Graffiti 2 writing.
Done
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CHAPTER 17 Browsing the Web
Bookmarking your favorite pages
Bookmarking your favorite web pages allows you to quickly return to those pages.
Adding a bookmark
0
1Go to Favorites and select Web .
2Go to the web page that you want to bookmark.
3Open the Bookmark Page dialog box:
a. Open the menus.
b. Select Add Bookmark on the Page menu.
4[ & ] OPTIONAL Change the
bookmark name, description, or
URL.
Continued
»
Key Term
Bookmark A pointer to a
web page. The actual
page is not stored, only
the URL. Also called a
Favorite in some
browsers.
Tip
You can set your
bookmark list as your
start page.
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CHAPTER 17 Browsing the Web
Viewing a bookmarked or saved page
Bookmarks and saved pages both appear in the Bookmarks View. Saved pages are indicated by a
small triangle in the upper-right corner of the bookmark.
0
5Select OK.
Done
1Go to Favorites and select Web .
2Select the Bookmark icon .
3Select the name of the
bookmarked or saved page you
want to visit.
On the bottom right of the screen
are five icons representing the
first five bookmark pages. Select
the bookmark page icon to
display the page. You can also
press the arrow to go to the next
page.
Done
Tip
You can also view your
list of bookmarks by
selecting View
Bookmarks from the Page
menu.
Did You Know?
A saved page is displayed
like a bookmarked page,
except that at the top of
the page appears the text
“Page saved on date -
size k.”
Bookmark
page arrow
Bookmark page icons
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CHAPTER 17 Browsing the Web
Editing information about a bookmark or saved page
You can edit or delete any bookmark or saved page that does not have a lock icon next to it.
0
1Go to Favorites and select Web .
2Select the Bookmark icon .
3Go to the Edit Bookmarks List dialog box:
a. Select the Bookmark icon .
b. Open the menus.
c. Select Edit Bookmarks in the Bookmarks menu.
4Edit the bookmark information:
a. Select the name of the bookmarked or saved page that you want to edit.
b. Change the bookmark or saved page name, description, or address (URL) by
selecting the appropriate option.
5Select OK.
Done
Tip
You can clean up your
bookmark list by deleting
old bookmarks or saved
pages you no longer use.
Select the bookmark,
select Edit, and then
select Delete.
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CHAPTER 17 Browsing the Web
Arranging the bookmark list
The web browser includes ten pages so that you can arrange bookmarks and saved pages in a
logical fashion. For example, you can store travel links on one page, stock links on another, and
business links on a third page.
0
1Go to Favorites and select Web .
2Go to the Edit Bookmarks List dialog box:
a. Select the Bookmark icon .
b. Open the menus.
c. Select Edit Bookmarks in the Bookmarks menu.
Continued
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CHAPTER 17 Browsing the Web
3Arrange the bookmarks:
a. Use the stylus to drag and
drop bookmarks into different
slots on the current page to
organize them.
b. Move a bookmark to a
different page by dragging
and dropping it onto the Page
icon. Page icons represent the
ten pages of with ten slots
each for bookmarks.
4Select Save.
Done
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CHAPTER 17 Browsing the Web
Disconnecting from and connecting to the Internet
While you’re working with stored information in the web browser, such as saved pages, stored
versions of pages, and so forth, you can disconnect from the Internet to reduce usage charges.
You can connect to the Internet again when you need access.
Disconnecting from the Internet
0
1Go to Favorites and select Web .
2Disconnect from the Internet:
a. Open the menus.
b. Select Disconnect in the Page menu.
Done
Did You Know?
Generally, if you are
using GPRS service, you
are charged only for the
data sent. If you are using
a GSM service, you are
charged for the time you
are connected.
Tip
If you are in another
application, you can tap a
URL, and a web browser
connects to the Internet
and displays the page.
The web browser can
also open when you
select an HTML file that
you receive as an email
attachment.
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CHAPTER 17 Browsing the Web
Connecting to the Internet
0
1Go to Favorites and select Web .
2Connect to the Internet:
a. Open the menus.
b. Select Connect in the Page menu.
Alternately, you can enter a URL on the address line and select Go.
Done
Tip
If the connection is not
established, do one of the
following:
Select Cancel to stop the
connection process.
Select Change Network to
select a different service
to connect to.
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CHAPTER 17 Browsing the Web
Downloading files and pages
You can download files or save files for viewing when you are not connected to the Internet.
Downloading a file
0
1Go to Favorites and select Web .
2Go to the web page you want to view.
3Select the link of the file you want to download.
4Select a download option:
Application name Downloads the file to an application. For example, if you
are downloading a Word document, the file downloads into Documents To Go.
Card If you have an expansion card installed, the file downloads onto the card.
If you don’t have an expansion card installed, the file is downloaded into the
default folder for that file type on the handheld’s internal drive. If that file type
does not have a default folder, it downloads into a folder called Blazer
Downloads.
5Select Save, and then select OK.
Done
Tip
If you decide that the
download process is
taking too long, you can
stop it. To stop a web
page from downloading,
select the Stop icon in the
action bar. To stop a file
from downloading, select
Cancel in the Download
dialog box.
Did You Know?
The maximum file size
you can download
through web browser is
2MB.
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CHAPTER 17 Browsing the Web
Saving a web page
If you want to save a web page (such as a travel itinerary or Internet order receipt) indefinitely, you
can create a saved page. The copy is stored on the handheld until you delete it.
1Go to Favorites and select Web .
2Go to the web page you want to save.
3Go to the Save Page dialog box:
a. Open the menus.
b. Select Page, and then select Save Page.
4Save the web page:
a. Change the page name or
category if you want.
b. Select Save.
Done
Did You Know?
Saved pages are listed
with the bookmarks in the
Bookmark List. The saved
pages have an orange
corner.
Did You Know?
The web browser also
functions as a viewer,
enabling you to quickly
view certain files while
working in other
applications. For
example, if you read an
email message that has a
file attached in HTML
format, select the file and
the web browser opens
so that you can view the
file.
Tip
Saving a web page on
your handheld allows you
to view a web page
without being online.
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CHAPTER 17 Browsing the Web
Viewing a saved file
You can use the web browser to view web pages or image files that are on the handheld’s internal
drive or an expansion card. The types of file that can be viewed include HTML, HTM, GIF, and JPG.
0
1Press the Files button .
2Select a file or folder to open it.
A web browser icon appears to the left of the file name in the Files list if it is a
file that is automatically opened in web browser.
Done
Tip
Suppose you have an
HTML file on your
desktop computer that
you want to carry with
you. Download the file
onto handheld’s internal
drive or expansion card
and use the web browser
to view the page on your
handheld.
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CHAPTER 17 Browsing the Web
Communicating with other users
You can communicate with others by means of email or beaming.
Sending email by means of an Internet email account
You can use your Internet email account to send an email message and attachments.
0
1Go to Favorites and select Web .
2Log in to your Internet email account:
a. Go to the web page that allows you to log in to your email account.
b. Enter your username and password.
3Compose your email message.
4Send or save the email message.
Done
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CHAPTER 17 Browsing the Web
Returning to a web page you recently visited
Using the Back and Forward icons to browse through the pages you recently visited, one page at a
time, can be tedious. Instead, open the History list to go to a page you recently visited. You can go
back to a page you remember visiting but did not bookmark. Use the History list to jump directly to
that page. Items in the History list are sorted chronologically.
0R
1Go to Favorites and select Web .
2Open the History dialog box:
a. Open the menus.
b. Select Page, and then select History.
3Select the web page you recently
visited.
Done
Tip
You can delete all pages
saved in the History list
by selecting Clear. Pages
you’ve recently visited
are still available in the
cache, and you can visit
those pages by using the
Back and Forward icons.
Tip
Create a bookmark to
save the location, or
create a saved page to
save the content of a web
page indefinitely.
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CHAPTER 17 Browsing the Web
Changing your Home and start pages
You can change the page that your Home Page icon goes to, or change the page that the web
browser starts with when it is first opened.
Changing your Home page
You can choose a Home page from any web address.
0C
1Go to Favorites and select Web .
2Open the Preferences Page dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select the Page tab.
Continued
Tungsten™ T5 Handheld 418
CHAPTER 17 Browsing the Web
3Select the Home Page box.
4Enter the URL you want as your Home page by doing one of the following:
• To make the page currently displayed your Home page, select Current URL.
• To select one of the last five home pages you used as your Home page, select
the Previously Viewed pick list and select a URL.
• Enter a URL on the Address line.
5Select OK twice.
Done
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CHAPTER 17 Browsing the Web
Changing your start page
You can select the start page you want your handheld to open to when you first open web
browser.
0
1Go to Favorites and select Web .
2Open the Preferences Page dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select the Page tab.
3Select the Start with pick list, and select the page you want to start with when
you first open the web browser:
Home Page The page you have set as your Home page.
Last Page Viewed The last page you viewed before exiting the web browser.
Bookmarks The Bookmarks dialog box opens. The web browser does not
connect to the Internet.
4Select OK.
Done
0
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CHAPTER 17 Browsing the Web
Setting advanced browser options
You can change options on your handheld to improve the speed, ease of use, and security of your
browsing experience.
Changing how images are downloaded
Images in web pages can be very large. You can set an option to make web pages download faster
by removing images altogether.
0
1Go to Favorites and select Web .
2Open the General Preferences dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select General.
3Check or uncheck the Disable Images box to disable or enable images.
4Select OK.
Done
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CHAPTER 17 Browsing the Web
Setting whether to automatically complete web addresses and
form fields
Your handheld can store information, such as web addresses and form fields. If autofill is enabled,
when you enter the first few letters of a URL you’ve entered before in the URL Entry field, your
handheld completes the URL for you. Also, when you are filling out forms and applications, your
handheld can complete the information for you.
0
1Go to Favorites and select Web .
2Open the General Preferences
dialog box:
a. Open the menus.
b. Select Options, and then
select Preferences.
c. Select General.
3Check or uncheck the Disable Auto Complete box to enable or disable autofill.
4Select OK.
Done
Tip
Filling out an order form
or application on the web
usually requires entering
several pieces of
information: your name,
address, phone number,
and so on. When you
enable autofill, your
handheld stores the
information you entered
in these fields. The next
time you use that order
form and type the first
few letters in a field, your
handheld remembers the
last item you entered in
that field that started with
those letters, and fills in
the field.
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CHAPTER 17 Browsing the Web
Allowing websites to remember personal information
By default, your handheld saves the cookies it receives. If you want more privacy, you can tell your
handheld not to accept cookies.
0
1Go to Favorites and select Web .
2Open the General Preferences
dialog box:
a. Open the menus.
b. Select Options, and then
select Preferences.
c. Select General.
3Check or uncheck the Disable cookies box.
4Select OK.
Done
»
Key Term
Cookie Some websites
store information in a
small text file, called a
cookie, that is saved on
your handheld. A cookie
usually stores
information about you
and your preferences for
that website. A site can
use this information to
customize the pages you
see the next time you
visit. Allowing a website
to create a cookie does
not give the site access to
the rest of your handheld.
A cookie stores only the
information you provide
while visiting the website.
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CHAPTER 17 Browsing the Web
Setting preferences for storing web pages
Your handheld stores web pages automatically in cache.
1Go to Favorites and select Web .
2Open the Advanced Preferences dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select Advanced.
Continued
»
Key Term
Cache The cache in your
handheld is a block of
memory that stores web
pages so you can view
them again without
accessing the Internet.
Cached web pages are
saved, thereby saving the
content you’ve viewed
even when you exit the
web browser.
Tip
Remember that your
handheld has a limited
amount of memory.
Choose a cache size that
lets you store at least a
few pages but still leaves
room on your handheld
for other data and
applications. A value of at
least 1MB is
recommended.
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CHAPTER 17 Browsing the Web
3Change the size and content of
the cache by using the following
options:
Set memory limit for storing
pages Sets the amount of
memory used for your cache.
Pages are cached so they load
faster the next time you view
them.
Cookies Indicates how much
memory is being used by
cookies.
Clear Cache Clears the cache
immediately and frees the
memory.
Clear cache on exit Check the
box to clear the cache each time
you exit web browser. Uncheck
the box to keep the cache from
session to session.
4Select OK.
Done
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CHAPTER 17 Browsing the Web
Setting preferences for using a proxy server
Your handheld comes with the proxy server turned off. You can turn the proxy server on and
configure a proxy server.
0
1Go to Favorites and select Web .
2Open the Advanced Preferences dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select Advanced.
Continued
»
Key Term
Proxy Server A server
that provides access to
files from other servers
by retrieving them either
from its local cache or
from the remote server.
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CHAPTER 17 Browsing the Web
3Set your proxy server preferences:
a. Select Set Proxy.
b. Check or uncheck the Use proxy server box to use or not use a proxy server.
c. If you want to use a proxy server, select the Use Proxy box and enter the
appropriate server address and port number.
d. Select OK.
4Select OK.
Done
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CHAPTER 17 Browsing the Web
Setting whether to accept JavaScript
You can choose to bypass JavaScript elements on the web pages you view. JavaScript is often
used on web pages for interactive content.
0
1Go to Favorites and select Web .
2Open the General Preferences dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
c. Select General.
3Check or uncheck the Disable JavaScript box to enable or disable JavaScript.
4Select OK.
Done
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CHAPTER 17 Browsing the Web
Related topics
Click a link below to learn about these related topics:
Moving
Around
• Opening applications
• Using menus
Categories Organizing messages by arranging them into categories and sorting them
Connecting Setting up a phone connection using the Bluetooth wireless technology on
your handheld
VersaMail Sending email messages using a link from a web page.
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with the web browser or with
anything else on your
handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 429
CHAPTER 18
Dialing Phone Numbers from Your Handheld
You have been using Quick Connect in
Contacts to set up client meetings and
you now you are feeling hungry. You
can quickly dial the local pizza parlor,
even if their number is not in your
Contacts list. Tap out the number on
the Dialer keypad, select Dial, and your
mobile phone begins dialing. Your call
history stays on your handheld for
easy access later.
Benefits of Dialer
• An easy-to-use keypad on your
handheld screen for dialing numbers
that are not in Contacts
• Keep your call history on your
handheld
• Quickly dial numbers using speed
dial
I
n t
hi
s c
h
apter
Dialing a number
Using speed dial
Related topics
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Dialing a number
Tapping in a number on your handheld is sometimes easier than using your mobile phone.
Entering a number
0
1Go to Applications and select Dialer .
2Tap the telephone number on the keypad.
3Select Dial.
Done
Before You Begin
[!]
Before you can dial a
number, you must set up
a phone connection on
your handheld.
Select and hold the 0 key to add a + (plus) to the
number sequence
Digits appear in the numeric display
Enter phone number and select Dial
Select Clear to delete last digit from numeric display.
Select and hold to clear entire numeric display
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Redialing the most recently used number
0
1Go to Applications and select Dialer .
2Dial the most recently used number:
a. Select Dial to display the most recently used number.
b. Select Dial again to dial the number.
Done
Select Dial
The most recently dialed number is displayed
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Dialing a number from the Call History List
0
1Go to Applications and select Dialer .
2Dial the number from the list:
a. Select History.
b. Select an entry from the History list.
c. Select Dial.
Done
Did You Know?
Dialer keeps a list of 11 of
the most recently dialed
numbers.
Did You Know?
If the number is a speed
dial entry, the name from
the speed dial entry
appears in the Call
History list.
Select entry to enter number on Dialer screen
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Using speed dial
Speed dial allows you to store ten of your most commonly used numbers and to dial one with a
single tap.
Adding a speed dial entry
0
1Go to Applications and select Dialer .
2Add a speed dial entry:
a. Select Speed.
b. Select an empty speed-dial button.
c. Enter a name and telephone number.
d. Select OK.
Done
Select empty
speed-dial button
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Dialing a number using speed dial
0
1Go to Applications and select Dialer .
2Dial the number:
a. Select Speed.
b. Select one of the named
speed-dial buttons.
Done
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Editing a speed-dial entry
0
1Go to Applications and select Dialer .
2Edit an entry:
a. Select Speed.
b. Select Edit.
c. Select an entry.
d. Edit the entry.
e. Select OK, and then select Done.
Done
Tip
You can go directly to the
Edit Entry dialog box by
tapping and holding a
speed dial button.
Select Edit
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CHAPTER 18 Dialing Phone Numbers from Your Handheld
Related topics
Click a link below to learn about these related topics:
Moving
Around
Opening applications
Connecting Connecting your handheld to a mobile phone
Contacts Using Quick Connect and Tap-to-Connect in Contacts to dial phone numbers
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with Dialer or with anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 437
CHAPTER 19
Sharing Information
You have to get this memo to your
boss—now. Or the photo of the
grandkids in their Halloween costumes
to your mom. After you’ve used your
handheld to create or capture that
important business and personal
information, it’s time to share it with
others.
Your handheld comes equipped with a
variety of options for sharing
information, so that you can choose
the quickest, most convenient way of
sending your info.
Benefits of sharing
• Keep others up-to-date with
meaningful business and personal
information
• Choose the most convenient sharing
method from a variety of options
• Create an informal backup copy of
important info
I
n t
hi
s c
h
apter
Using the Send command
Beaming
Other ways of sharing
information
Related topics
Tungsten™ T5 Handheld 438
CHAPTER 19 Sharing Information
Using the Send command
You can send information from within an application, such as a photo or video, a contact, or an
appointment, to other Palm OS® handheld users. You can also send a category of information or
even an entire application.
You can use the Send command in many applications to send information wirelessly using one of
the following methods:
• Using the built-in Bluetooth® wireless technology on your handheld
• As an attachment to an e-mail message
• As part of a text message
Sending information from within an application using Bluetooth
technology
You can use your handheld’s built-in Bluetooth technology to send information directly to another
device that includes Bluetooth technology. You must be within range of the receiving device to
send information using Bluetooth technology. The maximum range is approximately 25–30 feet
(8–10 meters); however, the shorter the range, the more quickly and accurately you can send
information.
Before You Begin
[!]
You must complete all the
prerequisites for the
messaging application.
To use your handheld’s
built-in Bluetooth
wireless technology, you
must set up a phone
connection. To use it with
your handheld’s IR port,
run Phone Link Updater,
and then use the Phone
Link application to set up
a phone connection.
Did You Know?
You can also easily send
information from the
desktop component of
many applications. For
example, you can send
photos from the palmOne
Media desktop
application. See the
online desktop help for
information.
Tip
If you are unable to send
information to another
device, try moving closer
to the receiving device.
Tungsten™ T5 Handheld 439
CHAPTER 19 Sharing Information
0
1Select the information you want to send:
a. Open an application.
b. Select the entry you want.
2Select a sending method:
a. Open the menus.
b. Select the Send menu item
in the leftmost menu.
c. Select Bluetooth, and then
select OK.
3Select the receiving device on the Discovery Results screen, and then select OK.
The information is sent to the receiving device.
Done
Did You Know?
In most applications, the
leftmost menu is named
Record.
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CHAPTER 19 Sharing Information
Sending a category
0
1Select the category you want to send:
a. Open an application.
b. From the list view, select the pick list in the upper-right corner and select the
category you want. This takes you to the list view within the selected
category.
2Send the category:
a. Open the menus.
b. Select the Send Category menu item in the leftmost menu.
c. Select Bluetooth, and then select OK.
3Select the receiving device on the Discovery Results screen, and then select OK.
The information is sent to the receiving device.
Done
Tip
Create a category of
Calendar events such as
your child’s soccer
schedule, and then send
the entire category to
your spouse’s handheld.
Tip
When you send a
category, the individual
entries within the
category (contacts,
memos, photos, and so
on) appear as unfiled
items on the receiving
device.
Tungsten™ T5 Handheld 441
CHAPTER 19 Sharing Information
Sending an application
0
1Select the application you want
to send:
a. Go to Applications.
b. Open the menus.
c. Select Send on the App menu.
d. Select the application you
want to send.
You cannot send an
application that has a lock icon
next to the application size.
2Send the application:
a. Select Send.
b. Select Bluetooth, and then select OK.
3Select the receiving device on the Discovery Results screen, and then select OK.
The information is sent to the receiving device.
Done
Tip
Tap the Send From pick
list to send an application
from an expansion card
inserted into the
expansion slot.
NOTE
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CHAPTER 19 Sharing Information
Using the Send command with the VersaMail® application
You can send information as an attachment to an email message using the Send command.
Follow the procedures for sending information, a category, or an application. Select VersaMail® in
the Send With dialog box. The VersaMail application opens, displaying a blank message with the
information you want to send as an attachment. Address the message, enter a subject line, and
then select Send or Get & Send.
Using the Send command with SMS
You cannot send a category or an application with SMS.
You can send information as part of a text message using the Send command. Follow the
procedure for sending information. Select SMS in the Send With dialog box. The SMS application
opens, displaying a new text message with the information you want to send as the body of the
message. Address the message, and then select Send.
NOTE
Tungsten™ T5 Handheld 443
CHAPTER 19 Sharing Information
Beaming
Using the IR port on your handheld, you can beam information from within an application, such as
a photo or video, a contact, an appointment, or a task, to other Palm Powered devices. You can
also beam a category of information or even an entire application.
The receiving handheld must be turned on. Depending on the receiving handheld
model, not all information may be sent correctly.
Beaming information from within an application
0
1Select the information you want to beam:
a. Open an application.
b. Select the entry you want.
Continued
Tip
For best results when
beaming, the handhelds
should be between 4 and
39 inches (10 centimeters
and one meter) apart, and
there should be a clear
path between them.
Tip
Beaming works best for
smaller items. If you have
larger items, you can use
Bluetooth wireless
technology. Expansion
cards are convenient for
sharing very large items.
NOTE
Tungsten™ T5 Handheld 444
CHAPTER 19 Sharing Information
2Beam the information:
a. Open the menus.
b. Select the Beam menu item in the leftmost menu.
c. When the Beam dialog box appears, point your handheld’s IR port directly at
the IR port of the other handheld.
3Wait for the Beam dialog box to indicate that beaming is complete.
Done
Tip
The leftmost menu in
most applications is
named Record.
Tip
In Contacts, you can
create a contact with your
own information and
select it as your business
card by opening the
Record Menu and
selecting Business Card.
Beam your business card
to other handhelds by
holding down the
Contacts application
button until the Beam
dialog box appears.
IR port
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CHAPTER 19 Sharing Information
Beaming a category
0
1Select the category you want to beam:
a. Open an application.
b. From the list view, select the pick list in the upper-right corner and select the
category you want. This takes you to the list view within the selected
category.
2Beam the category:
a. Open the menus.
b. Select the Beam Category menu item in the leftmost menu.
c. When the Beam dialog box appears, point your handheld’s IR port directly at
the IR port of the other handheld.
3Wait for the Beam dialog box to indicate that beaming is complete.
Done
Tip
Create a category of
Calendar events such as
your meeting schedule,
and then beam the entire
category to your business
partner’s handheld.
Tip
When you receive a
beamed item, you can file
the item in a category
using the Receive dialog
box.
IR port
Tungsten™ T5 Handheld 446
CHAPTER 19 Sharing Information
Beaming an application
0
1Select the application you want
to beam:
a. Go to Applications.
b. Open the menus.
c. Select Beam in the App menu.
d. Select the application you
want to beam.
You cannot beam an
application that has a lock icon
next to the application size.
Continued
Tip
Select the Beam From
pick list to beam an
application from an
expansion card inserted
into the expansion slot.
NOTE
Tungsten™ T5 Handheld 447
CHAPTER 19 Sharing Information
2Beam the application:
a. Select Beam.
b. When the Beam dialog box appears, point your handheld’s IR port directly at
the IR port of the other handheld.
3Wait for the Beam dialog box to indicate that beaming is complete.
Done
IR port
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CHAPTER 19 Sharing Information
Other ways of sharing information
Here are some other ways of sharing information:
• Copy information or an application onto an expansion card inserted into the expansion slot, and
view the information by inserting the card into the slot on another Palm Powered device.
• Copy information such as a photo or video from your handheld to your computer, or from your
computer to your handheld, by synchronizing or using File Transfer (Windows) or Drive Mode
(Mac).
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CHAPTER 19 Sharing Information
Related topics
Click a link below to learn about these related topics:
Synchronizing Sharing information by synchronizing your handheld with your computer
Expansion Sharing information by saving it to an expansion card that can be viewed
from another handheld
Connecting Setting up a connection with a phone to share information wirelessly
VersaMail Sending information as an attachment to an email message
SMS Sending information as part of a text message
Common
Questions
Answers to frequently asked questions about sharing information
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with sharing information or
with anything else on your
handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 450
CHAPTER 20
Managing Your Expenses
Tired of trying to re-create your
business trip when you return?
Expense makes it easy to keep track of
what you paid for that dinner in New
York with your new sales group.
You can track costs for meals, lodging,
transportation, entertainment, and
more, and save all of the information in
one convenient place. You can even
transfer the information to a
spreadsheet on your computer. Benefits of Expense
• Monitor your business and personal
expenses
• Easily retrieve expense information
• Create expense reports faster
I
n t
hi
s c
h
apter
Adding an expense
Choosing currency options
Deleting expenses
Customizing the expense list
Working with Expense on
your computer
Related topics
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CHAPTER 20 Managing Your Expenses
Adding an expense
0
1Go to Applications and select Expense .
2Enter the expense:
a. Select New.
b. Enter the amount of the expense.
c. Select the Expense type pick list and select a type.
You must select an Expense type if you want to save the item.
Continued
Did You Know?
Expense is not just for
business. Use it to help
plan your budget by
figuring out how much
you spend each month on
things like entertainment
and dining out.
Tip
Add an expense simply
by writing the first letter
of the expense type. For
example, entering D
opens a dinner item with
today’s date.
To enable this feature on
your handheld, open the
Options menu and select
Preferences. Check the
automatic fill box.
Tip
Change the date of an
expense by selecting the
date of the item.
NOTE
Expense
type pick list
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CHAPTER 20 Managing Your Expenses
3Enter the details of the expense:
a. Select Details.
b. Select each field where you want
to enter information, and enter it.
Category Select a category to sort
your expenses.
Ty p e Enter the expense type.
Payment Select how you paid for the expense.
Currency Select the currency used to pay the expense. You can preset this
symbol.
Vendor and City Enter the vendor and city associated with the expense. For
example, a business lunch might be at Rosie’s Cafe in San Francisco.
Attendees Enter the people associated with the expense.
c. Select OK.
That’s it. Your handheld automatically saves the expense. Make
sure you have a current backup. Synchronize often.
Tip
Add extra information to
your expense items.
Select the item and select
Details. Then select Note
and enter the
information.
Tip
Select Lookup in the
Attendees list to pull
names from Contacts.
Did You Know?
After you synchronize,
you can send your
expense information to a
spreadsheet on your
computer.
Done
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CHAPTER 20 Managing Your Expenses
Choosing currency options
Expense is even easier to use when you customize the currency list. You can choose what
currencies appear in the pick list, and what symbol automatically appears in new expenses, and
you can even create your own currency symbol.
Customizing the currency pick list
Place the currency symbols that you use most often in the currency pick list.
0
1Go to Applications and select Expense .
2Open the Receipt Details dialog box:
a. Select an expense item.
b. Select Details.
3Select the currency symbol(s)
that you want to see in the pick
list:
a. Select the Currency pick list,
and then select Edit
currencies.
Continued
Tip
If you travel a lot, update
the currency pick list, so
that you can quickly get to
the symbols you need.
Did You Know?
Use separate categories
for related expenses. For
example, create a London
category for a trip to
London. After you file
your expense report for
the London trip, you can
easily delete the related
expenses with the Purge
command.
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CHAPTER 20 Managing Your Expenses
Presetting the currency symbol
Choose which currency symbols appear when you add a new expense.
0S
Cont’d.
b. Select one of the Currency
pick lists and select the name
of the country whose currency
symbol you want to display.
c. Select OK, and then select OK
again.
The expense list now displays the currencies you selected.
1Go to Applications and select Expense .
2Open Expense Preferences dialog box:
a. Open the menus.
b. Select Options, and then select Preferences.
Continued
Currency
pick list
Done
Tip
If you’re entering several
expenses that all use the
same currency, change
the preset currency to
that symbol to save time.
When you’re finished
with those expenses,
change it again to the
next one you’ll use.
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CHAPTER 20 Managing Your Expenses
Creating a currency symbol
If the currency you want to use is not in the pick list of countries, you can create your own symbol.
0
3Choose the default currency:
a. Select the Default Currency
pick list.
b. Select the symbol you want to
appear when you add new
expenses.
c. Select OK.
0
Done
1Go to Applications and select Expense .
2Open the Custom Currencies dialog box:
a. Open the menus.
b. Select Options, and then select Custom Currencies.
Continued
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CHAPTER 20 Managing Your Expenses
3Create the custom symbol:
a. Select a Country box.
b. Enter the name of the country
and the symbol that you want.
c. Select OK, and then select OK
again.
Done
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CHAPTER 20 Managing Your Expenses
Deleting expenses
Delete individual expenses, or an entire category of expenses at once.
Deleting an individual expense
0
1Go to Applications and select Expense .
2Select the expense you want to delete.
3Delete the item:
a. Open the menus.
b. Select Delete Item in the Record menu.
4[ & ] OPTIONAL Check the box to save an archive copy of the expense on your
computer.
5Select OK.
Done
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CHAPTER 20 Managing Your Expenses
Deleting an entire category of expenses
0
1Go to Applications and select Expense .
2Open the Purge Categories
dialog box:
a. Open the menus.
b. Select Purge on the Record
menu.
3Delete the category and all of its items:
a. Select the category you want to delete.
b. Select Purge.
c. Select Done.
Done
Tip
To combine expenses
from different categories,
rename one category to
match the other
category’s name.
Did You Know?
There is another way to
delete a category. Select
the Category pick list and
select Edit Categories.
Select the Delete
command to delete the
selected category and
move all of its entries to
the Unfiled category.
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CHAPTER 20 Managing Your Expenses
Customizing the expense list
You can change the appearance of the expense list.
0
1Go to Applications and select Expense .
2Select Show.
3Select the pick lists to change any of the
following items, and then select OK:
Sort by Sort expenses by date or type.
Distance Show distance in miles or
kilometers.
Show currency Show or hide the currency
symbol in the expense list.
Done
Did You Know?
Customizing the expense
list makes it easy to see
how much you spent on
each type of expense. For
example, to see how
much you spent on taxis,
sort your expenses by
type so that all your taxi
expenses appear
together in the list.
Use categories to further
refine your list.
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CHAPTER 20 Managing Your Expenses
Working with Expense on your computer
WINDOWS ONLY
Use Expense on your computer to view and manage the expenses you create on your handheld.
Check out the online Help in Palm®Desktop software to learn how to use Expense on your
computer. The online Help includes info about the following topics:
• Add, edit, and delete expense items
• Organize your expenses by date, type, amount, notes, or category
• View expense items as a list, large icons, or small icons
• Convert a list of expenses to a single currency
• Print expense reports
• Transfer expense information to other applications, such as Microsoft Excel, using the Send or
Export command in Palm Desktop software
To open Expense on your computer, double-click the Palm Desktop icon on the Windows desktop,
and then click Expense on the launch bar.
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CHAPTER 20 Managing Your Expenses
Related topics
Click a link below to learn about these related topics:
Moving Around • Opening applications
• Using menus
Entering
Information
• Adding contacts to the attendees list with Lookup
• Entering information with Graffiti®2 characters and ShortCuts
Calculator Performing basic math calculations associated with your expenses
Categories • Creating and editing categories
• Organizing expenses by type and sorting them
Customizing Setting number formats
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with Expense or anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 462
CHAPTER 21
Performing Calculations
Whether you’re figuring the tip on a
restaurant bill, or balancing your
checkbook, it’s always nice to have a
calculator on hand. And because it’s
part of your handheld, there’s no need
to carry a separate calculator.
Benefits of Calculator
• Always have a calculator with you
• Store calculations for later use
I
n t
hi
s c
h
apter
Calculator buttons
Viewing recent calculations
Related topics
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CHAPTER 21 Performing Calculations
Calculator buttons
0
Clear any value in the Calculator memory.
Recall the stored value from the memory and enter it into the current
calculation.
Place the current number into memory. The current number is added
to the total that is already in the memory. Tapping this button does
not affect the current calculation; it just places the value in memory.
Clear the last number you entered.
Clear the entire calculation so that you can start over.
Enter a number, and then select this button to change it to a
percentage.
Enter a number, and then select this button to calculate the square
root of the number.
Enter a number, and then select this button to make it negative.
Tip
Use the memory buttons
to store and recall a
number you enter in
multiple calculations.
Tip
If you make a mistake
entering a number in the
middle of a calculation,
use the CE button to
re-enter the number
without starting the
calculation over.
Tip
Open the Options menu
and select Advanced
Mode to display a
scientific calculator.
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CHAPTER 21 Performing Calculations
Viewing recent calculations
View recent calculations to confirm that you entered everything correctly.
0
1Go to Applications and select Calculator .
2Open the History dialog box:
a. Open the menus.
b. Select Edit, and then select
Show History.
c. Select OK.
Done
Did You Know?
Viewing recent
calculations is helpful
when double-checking
the math in your
checkbook register.
Did You Know?
Calculator History also
has these functions:
Clear Select to clear the
calculator’s history.
Copy Select to copy the
history of calculations.
Then paste them into
another application by
opening the Edit menu
and selecting Paste in the
other application.
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CHAPTER 21 Performing Calculations
Accessing different calculators
Do you need a scientific or financial calculator? Your calculator has a variety of modes that can
help you calculate formulas in a number of different areas.
0
1Go to Applications and select Calculator .
2Access the advanced mode calculators:
a. Open the menus.
b. Select Options, and then select Advanced Mode. You can now use the
scientific calculator.
c. If you want to use other calculators, such as finance, logic, statistics, or area,
open the menus, select Options, and then select a mode from the list.
Done
Tungsten™ T5 Handheld 466
CHAPTER 21 Performing Calculations
Related topics
Click the links below to learn about these related topics:
Moving Around • Opening applications
• Using menus
Entering
Information
Entering numbers with Graffiti® 2 characters
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with Calculator or anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 467
CHAPTER 22
Keeping Your Information Private
You probably wouldn’t leave your door
unlocked at night, so why should it be
any different with your handheld?
When you think about the amount of
personal and private information
stored there, you’ll definitely want to
protect it.
Benefits of privacy
• Protect information if your handheld
is misplaced
• Hide private information
• Unlock your handheld using only one
hand
I
n t
hi
s c
h
apter
Choosing a security level
Marking information as
private
Setting the level of privacy
Using a password
Locking your handheld
Using Quick Unlock
Encrypting your information
Limiting the number of
password attempts
Related topics
Tungsten™ T5 Handheld 468
CHAPTER 22 Keeping Your Information Private
Choosing a security level
There are a variety of security levels available for your handheld. Choose the level that provides
the best mix of security and convenience.
Activating no security features All entries are accessible to anyone who has your handheld. This
includes entries that are marked private, but are not masked or hidden.
Masking private entries without creating a password Masked entries are displayed when
selected. This provides some degree of privacy for private entries, but anyone can view the info by
simply selecting it.
Hiding private entries and creating a password Private entries are displayed when the password
is entered. This is the basic level of security.
Encrypting entries (requires assigning a password) Entries are scrambled whenever your
handheld locks, and are only displayed when the password is entered. Choose to encrypt all
information, or just private entries. This feature provides better security than hiding private entries
and assigning a password.
Limiting the number of password attempts Selected information is deleted after a specified
number of incorrect password attempts. Use this feature along with encryption for the highest
level of security.
Tungsten™ T5 Handheld 469
CHAPTER 22 Keeping Your Information Private
Marking information as private
Marking an entry as private is the first step in protecting your info.
0
1Open an application.
2Create a new entry, or select the entry that you want to make private.
3Mark it as private:
a. For existing Contacts, select Edit.
b. Select Details.
c. Check the Private box.
d. Select OK.
e. In Contacts and Memos, select
Done.
Done
Private box
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CHAPTER 22 Keeping Your Information Private
Setting the level of privacy
Add further protection to your private entries by setting the privacy level (hidden/masked).
Hiding or masking private entries
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Select the display option for private entries:
a. Select the Private Records pick list.
b. Select one of these options, and then select Done.
Show Display private entries.
Mask Block entries with a gray bar; you can see the bar onscreen, but you
can’t see the entries’ content.
Hide Make private entries invisible.
Continued
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CHAPTER 22 Keeping Your Information Private
Viewing an entry that is masked
To open a masked entry, select the entry. If you have a password, enter it in the Show Private
Records dialog box, and then select OK. When you close a masked entry, it remains masked.
Using a password
Further protect your hidden or masked entries by creating a password, which is needed to display
the contents of hidden/masked entries.
Cont’d.
Done
Masked entry
Tip
Use a password to
protect confidential work
or personal information.
If your handheld is lost or
stolen, this information
will be safe.
Tungsten™ T5 Handheld 472
CHAPTER 22 Keeping Your Information Private
Creating a password
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Create a password:
a. Select the Password box.
b. Enter a password with
Graffiti® 2 writing, the
numeric keypad, or the
onscreen keyboard.
c. Select OK.
Continued
Tip
The best passwords
consist of a mix of letters,
characters, and numbers.
Longer passwords are
better than short ones.
Any password you create
is case-sensitive.
Password box
Tungsten™ T5 Handheld 473
CHAPTER 22 Keeping Your Information Private
Changing a password
You can change your password at any time. You must enter the current password before you can
change it.
0
3Confirm the password and enter a hint:
a. Enter the password again, and then select OK.
b. Enter a hint to help you remember the password if you forget it, and then
select Done.
4Select Done.
Done
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
Continued
Tip
In Palm®Desktop
software, you can require
password entry for
private info to display.
Open the Tools menu and
select Options, and then
select Security.
Password box
Tungsten™ T5 Handheld 474
CHAPTER 22 Keeping Your Information Private
2Enter your current password:
a. Select the Password box.
b. Enter the current password,
and then select OK.
3Change your password:
a. Select OK.
b. Enter a new password, and
then select OK.
4Confirm the password and enter a hint:
a. Enter the password again, and then select OK.
b. Enter a hint to help you remember the password if you forget it, and then
select Done.
Continued
Tungsten™ T5 Handheld 475
CHAPTER 22 Keeping Your Information Private
Deleting a password
You can delete your password at any time. You must enter the current password before you can
delete it.
0
5Select Done.
Done
1Enter your password:
a. Select the Password box.
b. Enter the current password,
and then select OK.
2Delete your password:
a. Select Unassign.
b. Select Done.
Done
Tungsten™ T5 Handheld 476
CHAPTER 22 Keeping Your Information Private
Deleting a forgotten password
If you forget your password, your handheld displays the password hint (if you entered one) to help
you remember the password. If you still can’t remember the password, you can delete it from your
handheld. Deleting a forgotten password also deletes all entries marked as private.
Be sure to synchronize your handheld before and after this procedure, so you
can restore any private entries that were deleted along with the password.
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Open the Incorrect Password
dialog box:
a. Select the Password box.
b. Tap any number on the
keypad, and then select OK.
Continued
IMPORTANT
[!]
Password box
Tungsten™ T5 Handheld 477
CHAPTER 22 Keeping Your Information Private
Locking your handheld
Protect the entire contents of your handheld, whether marked private or not, by using your
password to lock your handheld. You can set your handheld to lock automatically, or you can lock
it manually.
If you lock your handheld, you must enter the exact password to unlock it. If you
forget the password, your handheld will show you the hint you entered to help you remember the
password. If you still cannot remember the password, you must do a hard reset to resume using
your handheld. A hard reset deletes all of the information on your handheld, including your
password. Applications, files, and folders on your handheld's internal drive are also deleted. You
3Delete the forgotten password:
a. Select Lost Password.
b. Select Delete Password.
4Synchronize your handheld with your computer to restore any private entries
that were deleted.
5[ & ] OPTIONAL Create a new password.
Done
Before You Begin
[!]
To use the locking feature,
you must first create a
password for your
handheld.
Tip
To start your handheld
when it is locked, turn it
on. Enter your password,
and then select Done.
IMPORTANT
[!]
Tungsten™ T5 Handheld 478
CHAPTER 22 Keeping Your Information Private
can restore the information by synchronizing your handheld with your computer. Items on your
internal drive are not restored during synchronization. Use File Transfer to replace those items.
Locking your handheld automatically
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Open the Lock Handheld dialog box:
a. Select the Auto Lock box.
b. If necessary, enter your password, and then select OK.
Continued
Auto Lock box
Tungsten™ T5 Handheld 479
CHAPTER 22 Keeping Your Information Private
3Select one of these lock options:
Never Always leave your
handheld unlocked.
When power is off
Automatically lock your
handheld whenever you turn it
off.
At a preset time Set a time
when your handheld will
automatically lock.
After a preset delay Set a
period of inactivity after which
your handheld will automatically
lock.
4Select OK, and then select Done.
Done
Tungsten™ T5 Handheld 480
CHAPTER 22 Keeping Your Information Private
Locking your handheld manually
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Select Lock.
3Select Lock Device.
Done
Lock
Tungsten™ T5 Handheld 481
CHAPTER 22 Keeping Your Information Private
Using Quick Unlock
You can unlock your handheld by creating a special combination sequence with the 5-way
navigator—similar to the combination you use to open a padlock. Use this sequence in place of
your password to quickly unlock your handheld. Quick Unlock works only with your first three
attempts to unlock your handheld. After three attempts, you must use your password to unlock
your handheld.
Creating a Quick Unlock combination
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Open the Quick Unlock dialog box:
a. Select the Quick Unlock box.
b. If necessary, enter your password, and then select OK.
Continued
Before You Begin
[!]
To use Quick Unlock, you
must first create a
password for your
handheld.
Tip
You can change a Quick
Unlock combination at
any time. Follow the
same steps you used to
create the combination.
Quick Unlock box
Tungsten™ T5 Handheld 482
CHAPTER 22 Keeping Your Information Private
3Create a Quick Unlock
combination sequence:
a. Use the 5-way or tap the
onscreen navigator to create a
combination.
For example, you might
choose Left-Right-Left as a
combination.
b. Select OK.
4Select Done.
When your handheld is locked, you can now unlock it by using the
Quick Unlock combination, or by entering your password.
Done
Tungsten™ T5 Handheld 483
CHAPTER 22 Keeping Your Information Private
Deleting your Quick Unlock combination
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Open the Quick Unlock dialog box:
a. Select the Quick Unlock box.
b. If necessary, enter your password, and then select OK.
3Delete the Quick Unlock
combination:
a. Select Unassign.
b. Select Done.
Done
Quick Unlock box
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CHAPTER 22 Keeping Your Information Private
Encrypting your information
You can encrypt selected information whenever your handheld locks. This means that your
information is scrambled so that it cannot be read. When you unlock your handheld and enter
your password or Quick Unlock combination, the encrypted information is unscrambled.
The more information you select for encryption, the longer your handheld takes to scramble (and
unscramble) the information. Also, applications that use large files, such as palmOne™ Media,
take a long time to encrypt. In these cases, consider the trade-off between security and
convenience.
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
Continued
Before You Begin
[!]
To use encryption, you
must first create a
password for your
handheld.
Tungsten™ T5 Handheld 485
CHAPTER 22 Keeping Your Information Private
2Open the Encrypt Data dialog
box:
a. Select Options.
b. Check the Encrypt data when
locked box.
c. Select Choose Applications.
3Select the applications you want
to encrypt, and then select OK.
Continued
Tungsten™ T5 Handheld 486
CHAPTER 22 Keeping Your Information Private
Limiting the number of password attempts
You can set the number of incorrect password attempts that are allowed before selected
information is deleted from your handheld. This feature, called intrusion protection, protects
sensitive information from an intruder who uses an automated means to try every possible
combination until the password is found. Use intrusion protection if you keep highly confidential
information on your handheld.
If you limit the number of password attempts, be sure to use Keylock to prevent
accidental password attempts while your handheld is in a purse or pocket.
4[ & ] OPTIONAL To encrypt
only the private entries in the
applications you selected, check
the Encrypt private records only
box.
5Select OK, and then select Done.
Done
Tip
Synchronize your
handheld with your
computer frequently to
prevent loss of
information if intrusion
protection is triggered.
Did You Know?
Incorrect Quick Unlock
attempts are not included
in the intrusion protection
counter.
IMPORTANT
[!]
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CHAPTER 22 Keeping Your Information Private
0
1Open Security:
a. Go to Applications.
b. Select Prefs .
c. Select Security.
2Set the number of password
attempts:
a. Select Options.
b. If necessary, enter your
password, and then select OK.
c. Select the Intrusion Protection
box.
d. Enter the number of
password attempts that are
allowed before selected
information on your handheld
is deleted.
Continued
Intrusion
Protection box
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CHAPTER 22 Keeping Your Information Private
3Select the information that is
deleted after the set number of
failed attempts:
a. Select the Delete pick list and
select one of these options:
No Data No information is
deleted after the set number of
failed attempts.
Private Records All entries
marked private are deleted after
the set number of failed
attempts.
All Data All information you
entered and all applications you
installed on your handheld are
deleted after the set number of
failed attempts.
b. Select OK.
4Select OK two more times, and then select Done.
Done
Tip
The number of password
attempts must be
between 5 and 99.
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CHAPTER 22 Keeping Your Information Private
Related topics
Click a link below to learn about these related topics:
Moving Around • Opening applications
• Using menus
Managing Info Creating a backup of your information
Customizing Entering your owner information in case your handheld is lost or stolen
Maintaining Doing a hard reset
Common
Questions
Answers to frequently asked questions about privacy
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with private entries or
anything else on your
handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 490
CHAPTER 23
Using Categories to Organize Information
If you’re like most people, you use your
handheld to manage your work life and
your personal life. Yet these two areas
contain so many details: your children’s
after-school activities, your conference
schedule, your shopping list for the
week, and entertainment.
Categories help you organize different
aspects of your life, no matter how you
choose to group them.
Benefits of categories
• Better organize your information
• Easily retrieve the information you
need
I
n t
hi
s c
h
apter
Adding a category
Renaming a category
Deleting a category
Placing information into a
category
Viewing information by
category
Related topics
Tungsten™ T5 Handheld 491
CHAPTER 23 Using Categories to Organize Information
Adding a category
You can add categories in many applications: Contacts, Expense, Memos, Note Pad, Tasks, and
palmOne™ Media. (In palmOne Media, categories are called albums.) Place individual entries into
these categories to easily get to a group of related items.
In addition to putting individual entries into a category, you can also put entire applications into
categories. For instance, you may find it convenient to put Expense and Calculator into a category
called Money.
0
1• To add a category for individual entries in one of the applications above, open
that application.
• To add a category for applications, go to Applications.
2Add a new category:
a. Select the pick list in the
upper-right corner, and then
select Edit Categories.
b. Select New and enter the
name of the new category.
c. Select OK, and then select OK
again.
Done
Did You Know?
You can have up to
15 categories in an
application.
Tip
Colors make it easy to
find the info you need in
Calendar.
Tip
Add a category in
Contacts that contains all
of your medical numbers
for quick access.
Other useful categories in
Contacts are Emergency,
for fire, ambulance, and
police; Children, for your
children’s school and
friends; and
Entertainment, for
restaurants or theaters
that you visit often.
Tungsten™ T5 Handheld 492
CHAPTER 23 Using Categories to Organize Information
Renaming a category
0
1• To rename a category within an application, open that application.
• To rename a category for applications, go to Applications.
2Rename the category:
a. Select the pick list in the upper-right corner, and then select Edit Categories.
b. Select the name of the category you want to change, and then select
Rename.
c. Enter a new category name, and then select OK.
d. Select OK again.
Done
Tip
If you want to combine
items in different
categories, rename one
category to the other
category name.
Did You Know?
Some categories, like All
and Unfiled, come with
your handheld and
cannot be changed.
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CHAPTER 23 Using Categories to Organize Information
Deleting a category
If you delete a category, the items in that category will move to the Unfiled category.
0
1• To delete a category within an application, open that application.
• To delete a category for applications, go to Applications.
2Delete the category:
a. In Calendar, select an event, and then select Details.
b. Open the list of categories:
Calendar Select the Category pick list.
All other applications Select the pick list in the upper-right corner, and then
select Edit Categories.
c. Select the name of the category you want to delete, and then select Delete.
d. Select OK.
Done
Tip
In Expense, you can
delete a category,
including its contents,
with the Purge command.
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CHAPTER 23 Using Categories to Organize Information
Placing information into a category
You can place individual entries into categories within an application. For example, you may want
to place some of your contacts into a category called Medical.
You may also find it convenient to view applications in groups. You may want all of your games in
one category, or all of your multimedia applications in another. Then you can go right to the group
of applications you need.
An entry or application cannot be placed in more than one category.
Placing an entry into a category
0
1Open an application that contains a category option. In Calendar, go to Day
View.
2Open an entry.
3In Note Pad only: skip to step 5.
4Open the Details dialog box:
Contacts Select Edit, and then select Details.
All other applications Select Details.
Continued
Tip
You can also enter new
information into a
category by opening the
application, and then
selecting the category
from the upper-right
corner. Select New and
enter the information.
NOTE
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CHAPTER 23 Using Categories to Organize Information
5Place the entry into a category:
a. Select a category from the Category pick list.
b. If necessary, select OK.
c. If necessary, select Done.
Done
Tip
To place an entry into a
different category, simply
select a different category
from the Category pick
list. Category
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CHAPTER 23 Using Categories to Organize Information
Placing an application into a category
0
1Go to Applications.
2Open the Category dialog box:
a. Open the menus.
b. Select Category in the App menu.
3Place the application into a
category:
a. Select the pick list next to the
application you want to place
into a category.
b. Select a category, and then
select Done.
Done
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CHAPTER 23 Using Categories to Organize Information
Viewing information by category
0
1• To view entries by category, open an application that contains categories.
• To view applications by category, go to Applications.
2Display the category you want to view:
Calendar Select Show Category List, and then select the category you want to
view from the pick list.
All other applications Select the category you want to view from the pick list
in the upper-right corner.
Done
Tip
In Applications view,
scroll through the
categories by pressing
Right or Left on the 5-way
navigator. To view all of
the applications on your
handheld, select the All
category.
Tip
Scroll through the
categories in Contacts by
repeatedly pressing the
Contacts button.
Pick list
Tungsten™ T5 Handheld 498
CHAPTER 23 Using Categories to Organize Information
Related topics
Click a link below to learn about these related topics:
Moving Around • Opening applications
• Using menus
Calendar Color-coding your events in Calendar
Media Organizing photos or videos into albums
Sharing Beaming a category to another Palm Powered device
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with categories or anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 499
CHAPTER 24
Managing Clock Settings
Forget your watch? Or just forget to
reset it when you landed in Toronto?
Neither matters, as long as you have
your handheld. Not only can you rely
on it for the correct time, but you can
even set an alarm so you don’t miss
that early flight back home.
Benefits of World Clock
• Always have the correct time, no
matter where you are
• No need to carry a separate alarm
clock
I
n t
hi
s c
h
apter
Checking the current date
and time
Setting the primary location
Choosing secondary
locations for other time
zones
Modifying the locations list
Setting the alarm clock
Changing the clock display
Related topics
Tungsten™ T5 Handheld 500
CHAPTER 24 Managing Clock Settings
Checking the current date and time
There are two ways to easily check the date and time:
When your handheld is on:
•Go to Applications and select World Clock .
• When your handheld is off, press Center on the 5-way navigator. Your handheld turns on,
displays the time, and then turns off after a few seconds.
Center
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CHAPTER 24 Managing Clock Settings
Setting the primary location
In World Clock, you can set the location, date, and time for a primary location. The settings for this
primary location are used by all of the applications on your handheld.
0.
1Go to Applications and select World Clock .
2Select the primary location:
a. Select the primary location
pick list.
b. Select the location you want
to be the primary location.
If you need more choices,
modify the locations list.
Done
»
Key Term
Primary location
Typically a city in the time
zone in which you live.
Primary location
pick list
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CHAPTER 24 Managing Clock Settings
Setting the date and time for the primary location
You can set the date and time in Preferences, as you did during the initial setup of your handheld,
or in World Clock. When you change the date and time in one application, it is automatically
changed in the other.
0
1Go to Applications and select World Clock .
2Select Set Date & Time.
3Set the date:
a. Select the Date box.
b. Select the arrows to select the
current year.
c. Select the current month.
d. Select the current date.
Continued
Did You Know?
When the Daylight
Savings settings are
active, the time changes
according to the rule for
the primary location. For
example, in North
America, the time
changes at 2:00 a.m.; in
Europe, it changes at
1:00 a.m.
Year
Month
Day
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CHAPTER 24 Managing Clock Settings
4Set the time:
a. Select the Set Time box.
b. Select the hour and minute
boxes, and then select the
arrows to change them.
c. Select AM or PM, and then
select OK.
5Select Done.
Done
Hour
Minute
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CHAPTER 24 Managing Clock Settings
Choosing secondary locations for other time zones
Set World Clock to display the date and time for two other locations.
0
1Go to Applications and select World Clock .
2Select the pick list next to one of
the secondary locations.
3Select the location you want to use as the new secondary location.
If you need more choices, modify the locations list.
Done
Tip
If you have friends,
family, or colleagues in
another time zone, select
a city in their zone as your
secondary location.
When you need to
contact them, you can
easily check to see what
time it is where they are.
Pick list
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CHAPTER 24 Managing Clock Settings
Modifying the locations list
You can edit the locations list so that the locations you use most often are easy to find.
Adding new locations
0
1Go to Applications and select World Clock .
2Open the Edit List dialog box:
a. Select a Location pick list.
b. Select Edit List.
3Add the new location:
a. Select Add.
b. Scroll through the list to
select a location that is in the
same time zone as the city
you want to add.
c. Select OK.
Continued
Tip
If you know what you’re
looking for in a long pick
list, use Graffiti® 2
writing to find it faster.
Enter the first letter of the
word, and then locate
your item.
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CHAPTER 24 Managing Clock Settings
4[ & ] OPTIONAL Select each
setting you want to change.
Name Enter the name of the
location.
Time Zone Select the time
zone for the location.
Daylight Saving Time box
Check for your handheld to
automatically adjust the date and
time for Daylight Saving Time in
this location.
Start and End dates Select the
boxes to change the start and
end dates of Daylight Saving
Time, if necessary.
5Select OK, and then select Done.
Done
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CHAPTER 24 Managing Clock Settings
Deleting a location
0
1Go to Applications and select World Clock .
2Select the location you want to
delete:
a. Select a Location pick list.
b. Select Edit List.
c. Select a location, and then
select Remove.
3Select OK, and then select Done.
Done
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CHAPTER 24 Managing Clock Settings
Setting the alarm clock
0
1Go to Applications and select World Clock .
2Set the alarm:
a. Select the Alarm box.
b. Select the time columns to set the hour and minute, and then select OK.
Alarms set in World Clock use the time set for the primary location.
Continued
Did You Know?
Use World Clock to set an
alarm within the next 24
hours. Set alarms outside
of this timeframe in
Calendar.
Did You Know?
Remember to put your
handheld on local time. If
you travel from San
Francisco to London,
make London your
primary location so that
all your alarms ring on
time, instead of eight
hours late.
Tip
Set an alarm while you’re
working to remind you
when to leave to get to
your appointment on
time.
NOTE
Alarm box
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CHAPTER 24 Managing Clock Settings
Responding to the alarm clock
When the World Clock alarm sounds, select one of these three options:
OK Cancel the reminder message and return to the current screen.
Snooze Close the alarm reminder message and return to the current screen. The message
appears again in five minutes. In the meantime, an indicator blinks in the upper-left corner of the
screen to remind you of the upcoming alarm.
Go To Cancel the reminder message and open World Clock.
3[ & ] OPTIONAL Select the alarm sound and volume:
a. Open the menus.
b. Select Options, and then select Alarm Preferences.
c. Select the pick lists to select the alarm sound and volume.
This volume setting does not affect the other sounds on your
handheld, including the alarms you set in Calendar. You can change the volume
of these other sounds in Preferences.
d. Select OK.
Done
Tip
To turn off an alarm
before it sounds, select
the Alarm box, and then
select Alarm Off.
NOTE
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CHAPTER 24 Managing Clock Settings
Changing the clock display
0
1Go to Applications and select World Clock .
2Open the Display Options dialog box:
a. Open the menus.
b. Select Options, and then select Display Options.
3Select any of the following options, and then select OK:
Show Multiple Locations Display the secondary locations. Deselect it to
display only the primary location.
Show Date Display the date in World Clock.
Done
Tungsten™ T5 Handheld 511
CHAPTER 24 Managing Clock Settings
Related topics
Click a link below to learn about these related topics:
Moving Around • Opening applications
• Using menus
Calendar Setting an alarm outside of the next 24 hours
Customizing Changing the volume of other system sounds
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with World Clock or anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 512
CHAPTER 25
Customizing Your Handheld
Although customizing your handheld
is optional, it’s like changing the preset
radio stations in your car. Since you’re
probably not driving around with the
dealer’s preset radio stations, why not
personalize your handheld, too?
You can easily customize the sound
levels, fonts, and screen colors on your
handheld by using preferences and
menus. And preference settings can
help extend the life of your handheld’s
battery.
Benefits of customizing
• Access applications quickly
• Conserve power
• Enjoy your handheld more
• Make your screen easy to read
I
n t
hi
s c
h
apter
Customizing your Favorites
View
Customizing the Application
View
Making the screen easier to read
Assigning a button to your
frequently used applications
Setting the date and time
Customizing the way you enter
information
Selecting sound settings
Entering your owner
information
Conserving battery power
Connecting your handheld to
other devices
Customizing network settings
Setting up VPN
Related topics
Tungsten™ T5 Handheld 513
CHAPTER 25 Customizing Your Handheld
Customizing your Favorites View
You can personalize your Favorites View by changing the background image to your favorite
photo. You can also change the entries to those you use most often.
Changing the background photo in Favorites View
Use your favorite photo as the background in Favorites View.
0
1Go to Favorites.
2Open the Display Options dialog box:
a. Open the menus.
b. Select Options, and then select Display Options.
3Select a photo for the
background:
a. Check the Background box.
b. Select the picture box.
c. Select a picture.
d. Select Done.
Continued
Tungsten™ T5 Handheld 514
CHAPTER 25 Customizing Your Handheld
Changing entries in Favorites
Change the entries in Favorites View to include the applications, files, folders, or web links you use
most often.
0
4Adjust the fade setting so that the text is easy to read against the photo, and
select OK.
Done
1Go to Favorites.
2Open the Edit Favorites dialog box:
a. Using the 5-way, select the favorite you want to change.
b. Select Menu on the status bar.
c. Select Edit Favorites.
Continued
Did You Know?
You can quickly change
multiple favorites on a
page by selecting Menu
on the status bar, and
then selecting Edit
Favorite Pages. Select the
page you want, and then
select each favorite you
want to change to open
the Edit Favorites dialog
box.
Tip
You can also tap and hold
on the favorite you want
to change.
Tungsten™ T5 Handheld 515
CHAPTER 25 Customizing Your Handheld
3Change the favorite:
a. Select the favorite type from
the Type pick list: application,
file/folder, or web link.
b. Select the application from the Original pick list, select to browse to the file or
folder, or select to enter the web address you want.
c. Enter a name for your new favorite and select OK.
Done
Tungsten™ T5 Handheld 516
CHAPTER 25 Customizing Your Handheld
Customizing the Application View
Use your favorite photo as the background in the Application View. You can also display your
application icons in list format with small icons so that you can see more applications without
scrolling.
0
1Go to Applications.
2Open the Display Options dialog
box:
a. Open the menus.
b. Select Options, and then
select Display Options.
3Select the View By pick list and select List or Icon as the display format.
4If you want the last category you viewed to reappear the next time you visit the
Application screen, check the Remember Last Category box.
Continued
Tungsten™ T5 Handheld 517
CHAPTER 25 Customizing Your Handheld
5Select a photo for the background:
a. Check the Background box.
b. Select the picture box.
c. Select a picture.
d. Select Done.
e. Adjust the fade setting so that the text is easy to read against the photo.
f. Select OK.
Done
Tungsten™ T5 Handheld 518
CHAPTER 25 Customizing Your Handheld
Making the screen easier to read
In many applications, you can change the font style to make text easier to read. There are four font
styles available.
In certain lighting conditions, you may also need to adjust the brightness to read the information
on the screen.
Changing the screen fonts
Small font Large font
Small bold
font
Large bold
font
Tungsten™ T5 Handheld 519
CHAPTER 25 Customizing Your Handheld
0
1Open an application.
2Open the Select Font dialog box:
a. Open the menus.
b. Select Options, and then select Font.
3Select the font style you want to use, and then select OK.
Done
Small
Small bold
Large bold
Large
Tungsten™ T5 Handheld 520
CHAPTER 25 Customizing Your Handheld
Adjusting the brightness
0
1Tap System Info on the status bar.
2Drag the slider to adjust the
brightness level, and then tap
outside the dialog box.
Done
Brightness
slider
Tungsten™ T5 Handheld 521
CHAPTER 25 Customizing Your Handheld
Changing screen colors
Choose a new set of text and background colors for all your applications.
0
1Open Color Theme Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Color Theme.
2Select a theme, and then select Done.
Done
Tungsten™ T5 Handheld 522
CHAPTER 25 Customizing Your Handheld
Changing handedness orientation of the screen
The Handedness preferences enable you to select right-hand or left-hand orientation when you
rotate the screen into landscape mode.
0
1Open Handedness Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Handedness.
2Select your orientation.
Done
Tungsten™ T5 Handheld 523
CHAPTER 25 Customizing Your Handheld
Assigning a button to your frequently used
applications
Tired of going to Applications View to open an application you use frequently? Use the Buttons
Preferences screen to reassign the applications associated with the buttons on the front of your
handheld and the HotSync® button.
For example, if you use Memos often, you can assign Memos to a button so that you don’t have to
scroll through Applications View whenever you want to use that application.
0
1Open Buttons Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Buttons.
2Select the pick list next to the button you want to reassign, and select the
application that you want to assign to that button.
Continued
Tip
To restore all the buttons
to the original palmOne
settings, select Default.
Did You Know?
You can assign input area
icons to different
applications also. Tap and
hold the input area icon
and select an application
from the dialog box.
Pick list
Tungsten™ T5 Handheld 524
CHAPTER 25 Customizing Your Handheld
3Assign the full-screen pen stroke:
a. Select More.
b. Select the pick list and select
the action you want to assign
to the full-screen pen stroke.
c. Select OK.
4Assign the HotSync button:
a. Select HotSync.
b. Select the pick list and select
the application you want to
assign to the button.
c. Select OK.
5Select Done.
Done
»
Key Term
Full-screen pen stroke A
stroke that is drawn from
the bottom of the input
area to the top of the
screen. You can use this
stroke as a quick way to
do a selected task, such
as opening the Graffiti® 2
help screen.
Pick list
Tungsten™ T5 Handheld 525
CHAPTER 25 Customizing Your Handheld
Setting the date and time
You can set the date, time, and location for all the applications on your handheld that require this
information. You can also select the format in which the date, time, and numbers appear.
Selecting a location
You can set the current date and time based on your location. When you travel to a new time zone,
change the Location setting to quickly reset the date and time. Your appointments stay at the time
you entered them—no adjustments for time zones. So always enter your schedule based on the
time zone you will be in on the day of the event.
0.
1Open Date & Time Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Date & Time.
Continued
Did You Know?
The location you select
also appears as the
primary location in World
Clock.
Tungsten™ T5 Handheld 526
CHAPTER 25 Customizing Your Handheld
2Select the location:
a. Select the Location pick list,
and select a city in your time
zone. If you found a city in the
list, go to step 3.
No nearby city? Select Edit
List, and do steps b through e.
b. Select Add.
c. Select a city in your time zone,
and then select OK.
d. Select OK again, and then
select Done.
e. Select the Location pick list,
and select the city you just
added.
3Select Done.
Done
Tip
You can rename the
location to the city where
you live. Select the Name
field, and then modify the
location name.
Name field
Tungsten™ T5 Handheld 527
CHAPTER 25 Customizing Your Handheld
Resetting the date and time
In most cases you won’t need to reset the date and time. However, you may need to do this if you
do a hard reset on your handheld.
0
1Open Date & Time Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Date & Time.
2Select the location.
Continued
Tungsten™ T5 Handheld 528
CHAPTER 25 Customizing Your Handheld
3Set the date:
a. Select the Set Date box.
b. Select the arrows to select the
current year.
c. Select the current month.
d. Select the current date.
4Set the time:
a. Select the Set Time box.
b. Select the hour and minute
boxes, and then select the
arrows to change them.
c. Select AM or PM, and then
select OK.
If you’re using a
24-hour clock format, you won’t
see the AM and PM options.
5Select Done.
Done
Year
arrows
NOTE
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CHAPTER 25 Customizing Your Handheld
Selecting formats for dates, times, and numbers
Would you rather see the time displayed in a 24-hour format, or dates that begin with the month or
year? Use the Formats Preferences screen to change these settings and to apply them to all the
applications on your handheld.
You can quickly choose the preset formats based on geographic regions where you might use
your handheld. For example, in the United Kingdom, time often is expressed using a 24-hour
clock. In the United States, time is expressed using a 12-hour clock with an AM or PM suffix. You
can use the original preset formats or change them based on your personal preferences.
0
1Open Formats Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Formats.
Continued
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2Select a country:
a. Select the Preset to box to
open the Set Country dialog
box.
b. Select a country.
c. Select OK.
3[ & ] OPTIONAL Customize any of the following preset formats:
Time Controls whether the time is displayed in 12-hour or 24-hour format and
which symbol separates the numbers.
Date Controls the sequence in which the day, month, and year appear and
which symbol separates the segments.
Week starts Controls whether applications treat Sunday or Monday as the first
day of the week.
Numbers Controls the decimal and thousands separator symbols.
4Select Done.
Done
Tip
The country setting
changes only the way the
date and time look. It
doesn’t change your
handheld’s time to that
country’s time. To do that,
go to Date & Time
Preferences or to World
Clock.
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CHAPTER 25 Customizing Your Handheld
Customizing the way you enter information
Your handheld lets you choose how you enter information. You can choose the input area or the
writing area, choose Graffiti 2 strokes, and create shortcuts to make entering information faster.
Customizing the input area
You can configure your input area your preference for keyboards or for Graffiti 2 writing. You can
also choose to see your strokes as you write.
0
1Open Input Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Input.
2Select the type of input area you
want:
•Keyboard
•Wide
•Classic
Continued
Did You Know?
You can change the input
area anytime by selecting
the status bar or input
area icons.
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Choosing the full-screen writing area
You can write Graffiti 2 characters in the input area, or you can turn on Writing Area Preferences
and use the full screen for Graffiti 2 writing; you do not have to write in the input area.
0
3[ & ] OPTIONAL Uncheck the Show Graffiti Strokes box if you don’t want to
have the Graffiti strokes shown as you write a character in the input area.
Done
1Open Writing Area Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Writing Area.
Continued
Tip
You can turn on or turn off
the full-screen writing
area by tapping the Full-
screen writing icon on the
status bar.
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Using the full-screen writing area
0
2Select one of the following, and
then select Done:
On Turns on the full-screen
writing area. When you select
this option, a box appears for
you to choose if you want to see
your strokes as you write.
Off Turns off the full-screen
writing area. When you select
this option you must use the
input area for Graffiti 2 writing.
Done
1Turn on the full-screen writing area by tapping Full-screen writing on the
status bar. When full-screen writing is on, the icon is highlighted. When
full-screen writing is off, the icon is dimmed.
2Open the entry where you want to enter information:
a. Open an application.
b. Select a record or select New.
Continued
Tip
Right after you write a
character, your handheld
interprets a quick tap on
the screen as a period
character. If you want to
tap a button, either wait a
few seconds or tap the
Full-screen writing icon
on the status bar.
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3Position the cursor where you want the characters to appear, and do any of the
following:
• Write lowercase Graffiti 2 letters anywhere on the left side of the screen.
• Write numbers anywhere on the right side of the screen.
• Write uppercase letters in the middle of the screen.
• Write the Punctuation Shift stroke before writing symbols and other special
characters.
• Use buttons and other controls that appear on the screen by tapping and
holding the button or control until it activates.
Done
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CHAPTER 25 Customizing Your Handheld
Customizing Graffiti 2 strokes
There is more than one way to write certain Graffiti 2 characters. Use the Graffiti 2 Preferences
screen to select an alternate stroke shape for these characters.
0
1Open Graffiti 2 Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Graffiti 2.
2Select alternate strokes:
a. Tap a character to view its
alternate stroke.
b. Check the box to use the
alternate stroke, and then
select Done.
3Repeat step 2 for each stroke you want to reassign, and then select Done.
Done
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CHAPTER 25 Customizing Your Handheld
Setting up ShortCuts
Are you looking for a quicker way to enter information on your handheld? Use ShortCuts to define
abbreviations for any words, letters, or numbers that you enter often. You can use your ShortCuts
anywhere you enter info with Graffiti 2 writing.
0
1Open ShortCuts Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select ShortCuts.
Continued
Tip
You may want to add a
space character after the
last word in your
ShortCut text. This way, a
space automatically
follows the ShortCut text.
Tip
To learn how to use
ShortCuts while entering
information, see Writing
Graffiti 2 ShortCuts.
Did You Know?
Your ShortCuts are
backed up on your
computer when you
synchronize.
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CHAPTER 25 Customizing Your Handheld
2Create a ShortCut:
a. Select New.
b. On the ShortCut Name line,
enter the abbreviation.
c. On the ShortCut Text line(s),
enter the text you want to insert
when you write the
abbreviation.
d. Select OK, and then select Done.
Done
Tip
The ShortCut Text can be
45 characters long. That’s
long enough for a name
whose spelling you
always forget or a
complex email address.
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CHAPTER 25 Customizing Your Handheld
Changing ShortCuts
After you create a ShortCut, you can modify it at any time.
0
1Open ShortCuts Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Shortcuts.
2Edit the ShortCut:
a. Select the ShortCut you want to change.
b. Select Edit.
c. Make your changes.
d. Select OK, and then select Done.
Done
Tip
To delete a ShortCut,
open ShortCuts
Preferences and select
the ShortCut. Select
Delete, select Yes, and
then select Done.
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CHAPTER 25 Customizing Your Handheld
Correcting problems with tapping
Is your screen not responding to taps? Are you getting unexpected results when you tap? For
example, when you tap the number keyboard icon, does the Find dialog box open instead? If this
happens, it’s time to align the screen.
0
1Open Touchscreen Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Touchscreen.
2Tap the targets on the screen as precisely as possible, and then select Done.
You need to tap at least three targets—maybe more if you don’t tap
carefully.
Done
»
Key Term
Touchscreen Another
name for your handheld’s
screen and the internal
circuitry that enables it to
respond appropriately to
taps.
Tip
If your screen is not
responding to taps, use
the 5-way navigator to
open Touchscreen
Preferences.
»
Key Term
Calibration The process
of aligning your
handheld’s touch-
sensitive screen so that
when you tap an element
on the screen, your
handheld detects exactly
what you want it to do.
NOTE
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CHAPTER 25 Customizing Your Handheld
Selecting sound settings
Are sounds too soft or too loud? Set the volume levels for the system, game, and alarm tones, or
turn sounds off altogether with the Silent profile.
0
0
1Open Sounds & Alerts
Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Sounds & Alerts.
2Select Custom, Silent, or All Off.
3If you selected Silent or All Off in step 2, select Done.
If you selected Custom in step 2, select the System Sound, Game Sound, Alarm
Sound, and Alarm LED pick lists and select the volume level for each sound;
then select Done.
Done
Tip
You can choose different
types of sounds for
Calendar, Tasks, and
World Clock. Go to the
application, open the
Options menu, and then
select Preferences.
Did You Know?
When you connect
headphones to your
handheld, the external
speaker is automatically
silenced, the Sounds &
Alerts settings are
maintained, and all
volume levels are
automatically adjusted
for use with headphones.
Profile boxes
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CHAPTER 25 Customizing Your Handheld
Entering your owner information
It’s a good idea to enter information that could help someone contact you if you ever lose your
handheld (if there’s enough battery power to turn it on). By default, the Owner Preferences screen
contains the information you entered when you installed the CD and set up your handheld, but
you can update or add to this information. Owner information does not include your username or
passwords.
0
1Open Owner Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Owner.
2Modify or enter the text, and then select Done.
Done
Tip
In addition to entering
owner information, you
can assign a name to
your handheld for
Bluetooth®
communication.
Did You Know?
If you use Security
Preferences to turn off
and lock your handheld
with a password, your
owner info appears when
you select the Owner
button the next time you
turn on your handheld.
Tip
If you assigned a
password in Security
Preferences, you must
select Unlock and enter
your password to change
your owner info.
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Conserving battery power
You can save battery power by preventing your handheld from turning on accidentally and by
adjusting the Power Preferences settings.
Preventing your handheld from turning on by accident
Does your handheld turn itself on accidentally in your briefcase, pocket, or purse? You can lock the
buttons on the front of your handheld to prevent this from happening and to prevent the battery
from draining.
0
1Open Keylock Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Keylock.
Continued
Tip
When Keylock is on, your
handheld does not
respond when you press
the application buttons.
To use your handheld
again, press the power
button, and then select
Deactivate Keylock.
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CHAPTER 25 Customizing Your Handheld
Selecting power-saving settings
The Power Preferences screen enables you to set power consumption options.
0
2Select one of these settings, and then select Done.
Never Keylock always remains off.
Automatic Keylock turns on automatically when you turn off your handheld or
when your handheld goes to sleep.
Manual Keylock turns on when you press and hold the power button until the
system sound confirms that Keylock is on.
Done
1Open Power Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Power.
Continued
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CHAPTER 25 Customizing Your Handheld
2Select the pick lists to change any of the following settings, and then select
Done.
Auto-off after Select how quickly your handheld automatically turns off after a
period of inactivity: 30 seconds, 1 minute, 2 minutes, or 3 minutes.
On while charging Select whether your handheld stays on continuously when
it is connected to the AC charger. When this option is off, you can still turn on
your handheld to view your info while your handheld charges, but it turns off
automatically after a period of inactivity.
Beam Receive Select whether you can receive beamed information on your
handheld. Turn this setting on to receive beamed info, or turn it off to prevent
receiving beamed info.
Done
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CHAPTER 25 Customizing Your Handheld
Connecting your handheld to other devices
Connection Preferences let you connect your handheld to other devices. You can use preset
connection settings, modify the preset settings, or create your own connection settings from
scratch. The list of preset connections varies depending on the applications you’ve added to your
handheld.
For example, you can create a connection between the IR port
of your handheld and a modem so that you can dial in to your
ISP or corporate network. The modem can be attached to or
within a mobile phone or other device containing an IR port.
(Some infrared phones can act as modems. To set up a phone
connection, you must have a GSM or GPRS mobile phone
enabled with data services and a driver for your phone. Check
www.palmOne.com for available phone drivers or contact the
phone manufacturer.)
Changing the preset connection settings
The following steps show you how to adjust the communication speed in the preset IR to a PC/
Handheld connection setting. You can similarly edit other connections or settings.
0
1Open Connection Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Connection.
Continued
Tip
You can use your
handheld’s built-in
Bluetooth wireless
technology to connect to
other devices without
using Connection
Preferences.
»
Key Term
ISP Acronym for
Internet service provider.
This is the service you
use to connect to the
Internet, such as AOL,
CompuServe, or
Earthlink.
Did You Know?
You cannot rename or
delete the preset
connection settings.
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CHAPTER 25 Customizing Your Handheld
2Open the Edit Connection dialog
box:
a. Select the IR to PC/handheld
connection.
b. Select Edit.
3Change the speed setting:
a. Select Details.
b. Select the Speed pick list and
select the appropriate speed.
c. Select OK.
d. Select OK again, and then
select Done.
Done
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CHAPTER 25 Customizing Your Handheld
Creating your own connection settings
If none of the preset connection settings are close to what you need, or if you’re already using all
the connections as they are, you can create a new connection.
0
1From the Connection Preferences screen, select New.
Continued
Tip
To delete a connection
that you created, select it
on the Connection
Preferences screen, and
then select Delete.
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CHAPTER 25 Customizing Your Handheld
2Enter the basic settings:
Name Enter a name for your connection settings. This name will appear on
the Connection Preferences screen so that you can select your connection later.
Connect to Select the type of device you want to connect to: PC, Modem, or
Local Area Network.
Via Select the method you want to use to connect to the device you selected:
Bluetooth—the Bluetooth® radio on your handheld; Cradle/Cable—the USB
sync cable that came with your handheld; Infrared—the IR port on your
handheld.
The Dialing and Volume settings won’t appear unless you select
Modem as the Connect to setting.
Dialing Select whether your modem uses TouchTone™ or Rotary dialing.
Volume Select the volume level for your modem’s speaker: Off, Low, Medium,
or High.
Continued
Tip
You can also customize
Bluetooth connection
settings.
NOTE
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CHAPTER 25 Customizing Your Handheld
3Enter the details settings:
a. Select Details.
b. Select the Speed pick list and
select the appropriate speed.
c. Select the Flow Ctl pick list and
select whether the connection
uses flow control:
Automatic Your handheld determines when to use flow control.
On Flow control is always on.
Off Flow control is always off.
d. For a modem connection, enter the initialization string.
e. Select OK.
4Select OK, and then select Done.
Done
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CHAPTER 25 Customizing Your Handheld
Connecting your handheld to a mobile phone
Phone Preferences let you configure your handheld to exchange messages and dial phone
numbers when your handheld is connected to a GSM mobile phone (sold separately). The GSM
mobile phone account must also include data services.
0
1Open Phone Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Phone.
2Select the connection:
a. Select the Connection pick list and select your mobile phone from the list.
b. Select Test to make sure the settings work with your phone.
c. Select Done.
Done
Tip
If your phone doesn’t
appear on the list, you
need to install the phone
settings for your phone
onto your handheld.
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CHAPTER 25 Customizing Your Handheld
Customizing network settings
Your handheld includes software that lets you connect your handheld to your Internet service
provider (ISP) or to a dial-in (remote access) server using a mobile phone. After you configure
your network settings, you can establish a connection either by using the menus from the Network
Preferences screen or by using a third-party application.
Setting up a service profile
Service profiles store the network settings for your ISP or dial-in server. You can create, save, and
reuse service profiles. You can create additional service profiles from scratch or by duplicating an
existing profile and editing the information.
0
1Open Network Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Network.
Continued
Before You Begin
[!]
You need the following:
• A mobile phone with a
Bluetooth radio or an IR
port (sold separately)
• A wireless service
provider account that
includes high-speed data
services or that supports
dial-up connections
(additional fees may
apply)
• An ISP account or a
corporate remote access
account (additional fees
may apply)
• Connection Preferences
settings for your mobile
phone enabled with IR or
Bluetooth wireless
technology
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CHAPTER 25 Customizing Your Handheld
2Enter the basic settings:
Service Select the Service pick list and select your ISP or your dial-in server
type from the list. If your ISP or server type isn’t on the list, select New and
enter a name for the service profile.
User Name Enter your username. This is the part of your email address that’s
before the @ sign and it’s the name that you use when you log in to your ISP or
your dial-in server. This field can contain multiple lines of text, but only two
lines appear onscreen.
Password Enter the password you use to log in to your ISP or dial-in server,
and then select OK. The word “Assigned” appears in this box and you don’t
need to enter a password when you log in.
Connection Select the Connection pick list and select the method you want to
use to connect to your ISP or to a dial-in server. See Connecting your handheld
to other devices for info on creating and configuring connection settings.
3If you’re using a phone or modem
connection, enter the phone
settings:
a. Select the Phone box.
Continued
Tip
Instead of creating a new
profile, you can copy an
existing profile and
change the settings.
Select the profile you
want to copy, and then
open the Service menu
and select Duplicate.
Did You Know?
Most dial-in servers do
not accept spaces in the
username.
Tip
If you’re concerned about
security, don’t enter a
password. Just leave the
word “Prompt” in the
Password box and your
handheld will ask you to
enter a password each
time you log in.
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CHAPTER 25 Customizing Your Handheld
Cont’d
. b. Enter any of the following settings, and then select OK:
Phone # Enter the phone number for your ISP or dial-in server.
Dial prefix Check the Dial prefix box, and then enter the number that you dial
before the telephone number to access an outside line. For example, many
offices require that you first dial 9 to dial a number outside the building.
Disable call waiting If your phone has Call Waiting, check the Disable call
waiting box, and then enter the code to disable Call Waiting. Call Waiting can
cause your session to end if you receive a call while you are connected. Contact
your local phone company for the code that is appropriate for you.
Use calling card If you want to use your calling card when dialing your ISP or
dial-in server, check the Use calling box to select it. Enter your calling card
number on the Use calling card line.
Because MCI works differently, enter the MCI calling card
number in the Phone # field and the phone number in the Use calling card field.
4Select Done.
Done
Tip
It’s a good idea to add at
least three commas
before your calling card
number to allow for the
cue delay. Each comma
delays transmission of
your calling card number
for two seconds.
IMPORTANT
[!]
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CHAPTER 25 Customizing Your Handheld
Connecting to your service
After you set up your Connection and Network Preferences, establishing a connection to your ISP
or your company’s network (dial-in server) is easy.
0
1Open Network Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Network.
2Make the connection:
a. Make sure the service profile you want to use appears in the Service field.
If not, select it.
b. Select Connect.
3End the connection when you’ve finished using it:
a. Select Disconnect.
b. Select Done.
Done
Tip
To see expanded Service
Connection Progress
messages, press Down
on the 5-way. To see more
information, open the
Options menu and select
View Log.
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CHAPTER 25 Customizing Your Handheld
Adding details to a service profile
If you’re using one of the predefined service profiles, you probably need to enter only your
username, password, and telephone number. If you’re creating a new service profile, you may
need to use the Details dialog box to add more information to your service profile.
0
1Open Network Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Network.
2Open the Details dialog box:
a. Select the Service pick list and
select the service you want to
add details to.
b. Select Details.
Continued
Tungsten™ T5 Handheld 556
CHAPTER 25 Customizing Your Handheld
3Adjust any of the following settings:
Ask your ISP or system administrator if you need information on any
of these settings.
Connection type Select the pick list and choose the communication protocol
for this service: PPP, SLIP, or CSLIP. Most email application, use the PPP or SLIP
protocols.
Idle timeout Select the pick list and select how long your handheld waits
before dropping the connection with your ISP or dial-in server when you switch
out of an application that requires a connection: 1 Minute, 2 Minutes, 3 Minutes,
or Never.
Query DNS Check the Query DNS box if you’re not sure whether you need to
enter DNS addresses. Many systems do not require that you enter DNS
addresses. If you do need DNS addresses, uncheck the DNS box, tap the space
to the left of each period in the Primary and Secondary DNS fields, and then
enter the appropriate sections of each address.
IP Address Check the IP Address box to use a temporary IP address. Uncheck
the IP Address box to enter a permanently assigned address.
4Select OK, and then select Done.
Done
»
Key Term
DNS Domain name
system. The Internet uses
this system to translate
the names of host
computers into IP
addresses. A DNS
number identifies the
server that handles the
translation.
Each IP address has four
numbers (from 0 to 255)
that are separated by
periods.
»
Key Term
IP Internet protocol.
Everyone who logs in to
the Internet needs a
unique identifier (an
IP address). Some
networks dynamically
assign a temporary IP
address upon login while
others assign a
permanent IP address.
NOTE
Tungsten™ T5 Handheld 557
CHAPTER 25 Customizing Your Handheld
Deleting a service profile
0
1Open Network Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Network.
2Delete the service you want to delete:
a. Select the Service pick list and select the service you want to delete.
b. Open the menus.
c. Select Delete in the Service menu.
d. Select OK, and then select Done.
Done
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CHAPTER 25 Customizing Your Handheld
Creating login scripts
A login script is a series of commands that automates logging in to a network server—for
example, your corporate network or your ISP. A login script is associated with a specific service
profile created in Network Preferences.
A login script is something that you are likely to receive from your system administrator if you log
in to the corporate servers from your handheld using a phone/modem or network connection. The
script is generally prepared by the system administrator and distributed to users who need it. It
automates the events that must take place to establish a connection between your handheld and
the corporate servers.
You can create login scripts by selecting commands from the Command pick list in the Login
Script dialog box. Some commands, such as Send, require you to supply additional information. If
the command requires additional info, a field appears to the right of the command where you can
enter the info.
0
1Open Network Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select Network.
Continued
Tip
Windows You can also
create login scripts with a
text editor on your
desktop computer. Create
a file with the extension
PNC, and then install the
file on your handheld
using palmOne™ Quick
Install.
Did You Know?
Your login scripts can
also use non-ASCII and
literal characters.
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CHAPTER 25 Customizing Your Handheld
2Open the Login Script dialog box:
a. Select the Service pick list and select the service you want to add a script to.
b. Select Details.
c. Select Script.
3Select the End pick list and select one of the following commands from the list:
Wait For Tells your handheld to wait for specific characters from the server
before executing the next command.
Wait For Prompt Detects a challenge-response prompt coming from the
server, and then displays the dynamically generated challenge value. You then
enter the challenge value into your token card, which in turn generates a
response value for you to enter on your handheld. This is a two-part command
that is separated by a vertical bar (|) on the input line.
Continued
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CHAPTER 25 Customizing Your Handheld
Cont’d.
Send Transmits specific characters to the server that you’re connecting to.
Send CR Transmits a carriage return or line feed (LF) character to the server.
Send User ID Transmits the User Name field from Network Preferences.
Send Password Transmits the Password field from Network Preferences. If you
didn’t enter a password, this command prompts you to enter one. The Password
command is usually followed by a Send CR command.
Delay Tells your handheld to wait a specific number of seconds before going to
the next command in the login script.
Get IP Reads an IP address and uses it as the IP address for your handheld.
This command is used with SLIP connections.
Prompt Opens a dialog box and prompts you to enter certain text (for
example, a password or a security code).
End Identifies the last line in the login script.
Continued
Tungsten™ T5 Handheld 561
CHAPTER 25 Customizing Your Handheld
4Complete the script:
a. Repeat step 3 until the login script is complete.
b. Select OK, and then select OK again.
c. Select Done.
Done
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CHAPTER 25 Customizing Your Handheld
Adding plug-in applications
You can create plug-in applications containing script commands that extend the functionality of
the built-in script commands. A plug-in application is a standard PRC application that you install
on your handheld just like any other application. After you install the plug-in application, you can
use the new script commands in a login script.
For example, you might use a plug-in application in the following situations:
• You need the login script to properly respond to different connection scenarios defined by the
authentication server.
• You want to perform conditional tests and branching as part of the login process.
Plug-in applications have the following characteristics:
• Written in C language
• Compiled into a device executable
• Called properly from a login script
• Able to return control to a login script after it terminates
• Created using a development environment that supports Palm OS® software, such as
Metrowerks CodeWarrior tools.
Tip
For more info on creating
plug-in applications,
contact Developer
Support at PalmSource.
Tungsten™ T5 Handheld 563
CHAPTER 25 Customizing Your Handheld
Setting up VPN
If you want to use your handheld to access your corporate email account or other files on your
corporate server, you may need to set up a virtual private network (VPN) on your handheld. A VPN
enables you to log in to your corporate server through the company’s firewall (security layer).
Without a VPN, you cannot pass through the firewall to gain access to the server. You need to set
up a VPN to access a corporate server in either of the following situations:
• Your company’s wireless local area network (LAN) is located outside the firewall.
• Your company’s wireless LAN is located inside the firewall, but you are trying to access the
network from outside the firewall (for example, from a public location or at home).
Check with your company’s system administrator to see if a VPN is required to access the
corporate network. If you need a VPN, you must purchase and install a third-party VPN client to
use this feature.
Setting up a VPN account on your handheld
0
1Open VPN Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select VPN.
Continued
Before You Begin
[!]
You must purchase and
install a compatible VPN
client onto your
handheld. You also need
the VPN settings from
your corporate system
administrator.
Did You Know?
Once you have installed
and set up VPN, you can
connect or disconnect
VPN from within the web
browser.
Tungsten™ T5 Handheld 564
CHAPTER 25 Customizing Your Handheld
2Set up a VPN account on your handheld:
a. Select the Add Account box.
b. Follow the instructions to enter the settings provided by your corporate
system administrator.
c. Select Done.
Done
Tungsten™ T5 Handheld 565
CHAPTER 25 Customizing Your Handheld
Establishing a VPN connection
0
1Open VPN Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select VPN.
2Establish a VPN connection:
a. Select a VPN account from the VPN Account pick list.
b. Select Connect VPN.
c. If prompted, enter your VPN username and password.
Done
Tungsten™ T5 Handheld 566
CHAPTER 25 Customizing Your Handheld
Ending a VPN connection
0
1Open VPN Preferences:
a. Go to Applications.
b. Select Prefs .
c. Select VPN.
2Select Disconnect VPN.
Done
Tungsten™ T5 Handheld 567
CHAPTER 25 Customizing Your Handheld
Related topics
Click a link below to learn about these related topics:
Basics Locating the input area and other controls on your handheld
Moving
Around
• Opening applications
• Using menus
Entering
Information
• Using Graffiti 2 writing to enter information
• Using ShortCuts to quickly enter text phrases
Bluetooth Customizing Bluetooth communication settings
Privacy Keeping information private by locking your handheld with a password
Categories Creating categories so you can organize your applications and information
World Clock Viewing the date and time in other cities
My Handheld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with customization or with
anything else on your
handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 568
CHAPTER 26
Expanding Your Handheld
A Chinese proverb says, “Life just
gives you time and space; it's up to
you to fill it.” But doesn’t it always
seem that no matter how much space
you have, you still need more?
Expansion cards (sold separately)
provide a compact and limitless
answer to the storage dilemma. When
one card becomes full, simply use
another card. Benefits of expansion cards
• Back up info
• Add more games and other software
• Add accessories
• Store, carry, and exchange info
I
n t
hi
s c
h
apter
What type of expansion
cards can I use?
How can expansion cards
help me?
Removing an expansion card
Inserting an expansion card
Opening an application on
an expansion card
Opening files on an
expansion card
Viewing card information
Renaming a card
Copying applications to an
expansion card
Removing all information
from a card
Related topics
Tungsten™ T5 Handheld 569
CHAPTER 26 Expanding Your Handheld
What type of expansion cards can I use?
Your handheld is compatible with SDIO, SD, and MultiMediaCard expansion cards. SDIO
expansion cards let you add accessories to your handheld. SD and MultiMediaCard expansion
cards let you store information and applications.
How can expansion cards help me?
Listen to music. Store and share songs using expansion cards. Transfer songs between your
expansion card and the Music folder on your internal drive. Use the included RealPlayer software
to listen to music on your handheld.
View and store more photos. If your digital camera (sold separately) uses compatible expansion
cards, you can quickly view your photos by simply inserting the card into the expansion slot on
your handheld. Using palmOne™ Media with your expansion cards gives you more options to
store and share your photos. And if your camera doesn’t use compatible expansion cards, don’t
worry; you can still view your photos.
Add games and other software. Purchase popular games, dictionaries, travel guides, and more.
To check out the variety of expansion cards available for your handheld, visit www.palmOne.com/
mytungstent5 and click the Accessories link.
Add accessories. Attach SDIO accessories, such as a presentation module, to your handheld.
Store all your info. Never worry about running out of space on your handheld. Purchase as many
expansion cards as you need to store your music, photos, videos, and other information.
Expansion cards come in a variety of capacities, and they’re very small, easy to store, and
affordably priced.
»
Key Term
SDIO An acronym for
Secure Digital input/
output.
Tip
Looking for a handy way
to carry your expansion
cards? You can purchase
a variety of carrying
cases. Visit
www.palmOne.com/
mytungstent5 and click
the Accessories link.
Tungsten™ T5 Handheld 570
CHAPTER 26 Expanding Your Handheld
Removing an expansion card
Your handheld comes with a dummy card inserted into the expansion card slot. You
must remove this card before you can put a real card into the slot.
0
1Push lightly against the card with your thumb until you hear the confirmation
tone.
2Slide the card out of the expansion slot.
Done
NOTE
Tip
To prevent damaging the
card and the info on it,
always wait for your
handheld to finish writing
to the expansion card
before you remove the
card from the slot.
Tungsten™ T5 Handheld 571
CHAPTER 26 Expanding Your Handheld
Inserting an expansion card
0
1Insert the card into the expansion slot with the label side facing the front of the
handheld.
2Push the card in with your thumb until you feel the card “click” in place and
hear the confirmation tone.
No confirmation tone? Check the Sounds & Alerts Preferences to
make sure the System Sound setting is turned on.
Done
NOTE
Tungsten™ T5 Handheld 572
CHAPTER 26 Expanding Your Handheld
Opening an application on an expansion card
When you insert an expansion card into the expansion slot, your handheld adds the expansion
card to the category list in the upper-right corner of Applications View. You can easily switch
between applications installed on your handheld and on the expansion card.
Some applications may not run correctly when you install them on an expansion card.
Try installing these applications on your handheld instead. If you still have problems, contact the
developer.
0
1Insert the expansion card.
2Go to Applications and select the
expansion card from the
category pick list.
3Select an application icon to open that application.
Done
Did You Know?
You can install
applications and other
files to an expansion card
during synchronization.
Tip
When the highlight on
Applications View is not
active, you can press and
hold the Select button to
open the category pick
list.
NOTE
Category
pick list
Tungsten™ T5 Handheld 573
CHAPTER 26 Expanding Your Handheld
Opening files on an expansion card
You can open files on an expansion card when you insert the card into the expansion slot.
0
1Open the application associated with the files you want to open.
2Insert the expansion card.
3Select the entry you want to view.
Done
Tip
Use palmOne File
Tr a n s f e r (Windows only)
to install applications and
transfer folders and files
from your Windows
computer to an
expansion card.
Tungsten™ T5 Handheld 574
CHAPTER 26 Expanding Your Handheld
Viewing card information
It’s easy to forget which files you put on a particular expansion card. Use the Card Info application
to view the card name and type, available storage space, and a summary of its contents.
Go to Applications and select Card Info .
Tip
Reading and writing info
on an expansion card
uses more battery power
than doing the same task
on your handheld. If you
have enough space on
your handheld, consider
copying the info to your
handheld.
Tip
If your handheld’s battery
is very low, access to the
expansion card may be
disabled. If this occurs,
recharge your handheld
as soon as possible.
Did You Know?
You can view and access
files or folders on an
expansion card using the
Files application on your
handheld, and manage
your files on a card using
File Transfer or Drive
Mode.
Card name
Summary of contents
Space available
Tungsten™ T5 Handheld 575
CHAPTER 26 Expanding Your Handheld
Renaming a card
The expansion card name appears in the category pick list and in other lists that let you choose
where to store your info. When you buy a new card, give it a name that helps you remember
what’s on the card. You can rename the card later if you decide to store different info on the card.
0
1Go to Applications and select Card Info .
2Open the Rename Card dialog
box:
a. Open the menus.
b. Select Rename Card on the
Card menu.
3Enter the new name for the card, and then select Rename.
Done
Tip
You can also use the Files
application to rename
your card.
Tungsten™ T5 Handheld 576
CHAPTER 26 Expanding Your Handheld
Copying applications to an expansion card
0
1Insert the expansion card, and then go to Applications.
2Open the Copy dialog box:
a. Open the menus.
b. Select Copy on the App menu.
3Select the application to copy:
A lock appears next to applications that are copy-protected. You
cannot copy or beam these applications.
a. Select the Copy From pick list and select Handheld.
b. Select the application you want to copy.
c. Select Copy.
d. Select Done.
Done
Tip
If you use a card reader to
view your card on a
computer, the file names
may differ from the
names you see on your
handheld.
Did You Know?
Some applications, such
as Media, let you copy or
move info between your
handheld and an
expansion card. See the
information on each
application for details.
NOTE
Tungsten™ T5 Handheld 577
CHAPTER 26 Expanding Your Handheld
Removing all information from a card
Formatting a card removes all of its info and prepares it to accept new applications and files.
We do not recommend formatting backup cards. Formatting removes the
backup application and turns the card into a blank memory card.
0
1Insert an expansion card.
2Go to Applications and select Card Info .
3Format the card:
a. Open the menus.
b. Select Format Card on the
Card menu.
c. When asked if you want to
format the card, select OK.
Done
IMPORTANT
[!]
Tungsten™ T5 Handheld 578
CHAPTER 26 Expanding Your Handheld
Related topics
Click a link below to learn about these related topics:
Sharing • Exchanging applications and information with other Palm Powered
devices by exchanging cards or beaming items between handhelds
• Sending applications and information to other Bluetooth® devices by
using Bluetooth wireless technology on your handheld
Managing
Info
Adding applications from your computer to an expansion card, and
installing other files such as photos, videos, or music
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with expansion cards or with
anything else on your
handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 579
CHAPTER 27
Maintaining Your Handheld
Your handheld is designed to be rugged and reliable and to provide you with
years of trouble-free service. Taking care of your handheld helps keep it working
properly and ensures that it’s available when you need it.
Handheld do’s and don’ts
To protect your handheld from damage and ensure reliable performance, follow these guidelines.
Handheld do’s
• Use the carrying case that came with your handheld. It provides protection if your handheld is
accidentally dropped.
• Use only the stylus to tap the screen—no pens, pencils, paper clips, or other sharp objects.
• Use only the supplied AC charger to charge your handheld.
•Keep the battery charged.
• Keep the screen free of dust (or anything else that could make it dirty).
• For general cleaning, use a soft, damp cloth. If the screen becomes dirty, use a soft cloth
moistened with a diluted window-cleaning solution.
Tungsten™ T5 Handheld 580
CHAPTER 27 Maintaining Your Handheld
• Use only 3.5 mm stereo headphones in your handheld’s headphone jack.
• Be sure to get rid of any static electricity buildup before you connect your handheld to any cable
or accessory.
Handheld don’ts
• Do not drop, bang, or otherwise cause a strong impact to your handheld.
• Do not carry your handheld in your back pocket; you might sit on it by mistake.
• Do not let your handheld get wet; don’t even leave it in a damp location.
• Do not expose your handheld to very hot or cold temperatures, including placing it near a
heater, leaving it in a car, or setting it by a window in direct sunlight.
Resetting your handheld
On rare occasions your handheld may not respond when you press a button or tap the screen. In
this case, you need to reset your handheld.
Doing a soft reset
A soft reset tells your handheld to stop what it’s doing and start over again. None of your
information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if
needed.
To do a soft reset, unscrew the top of the stylus to access the reset tool (or find a similar object
without a sharp tip) and gently press the reset button inside the hole on the back panel of your
handheld.
Tungsten™ T5 Handheld 581
CHAPTER 27 Maintaining Your Handheld
If your handheld does not respond after a soft reset, you need to do a hard reset.
Reset button
Tungsten™ T5 Handheld 582
CHAPTER 27 Maintaining Your Handheld
Doing a hard reset
Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
information from your handheld.
A hard reset deletes all records and entries stored on your handheld, including
the username that identifies the handheld. This is another reason why it's important to
synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure
to synchronize. Applications, files, and folders moved to your handheld's internal drive with File
Transfer are not automatically backed up during synchronization. Use File Transfer to copy or
move the updated files and folders to your computer, or to back up the contents of your
handheld's entire internal drive to your computer.
0
1Press and hold the power button.
2While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
3Wait for the Palm Powered™ logo to appear, and then release the power button.
4When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:
• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.
Done
IMPORTANT
[!]
Tungsten™ T5 Handheld 583
CHAPTER 27 Maintaining Your Handheld
Restoring your information after a hard reset
If you synchronized before doing a hard reset, you can now put that information back on your
handheld. However, you may need to re-enter some of your personal settings, as well as your
color-coded categories in Calendar.
WINDOWS ONLY
0
1Open the Custom menu in the HotSync® application:
a. Click the HotSync Manager icon in the taskbar in the lower-right corner of
the screen.
b. Click Custom.
2Select the correct username from the list at the top of the box.
Continued
Tungsten™ T5 Handheld 584
CHAPTER 27 Maintaining Your Handheld
3Set the transfer options:
a. Select an application in the
Conduit list, and then click
Change.
b. Select Desktop overwrites
handheld.
This change applies
only to the next synchronization.
c. Click OK.
4Repeat step 3 for the other applications in the list that you want to restore, and
then click Done.
5Synchronize your handheld with your computer.
Done
NOTE
Tungsten™ T5 Handheld 585
CHAPTER 27 Maintaining Your Handheld
Related topics
Click a link below to learn about these related topics:
Managing Info Creating a backup of your information
Customizing Customizing your handheld again after doing a hard reset
M
y
H
an
dh
e
ld
Make your handheld
uniquely yours. For great
tips, software, accessories,
and more, visit
www.palmOne.com/
mytungstent5.
Support
If you’re having problems
with resets or with anything
else on your handheld, go to
www.palmOne.com/
support/tungstent5.
Tungsten™ T5 Handheld 586
CHAPTER 28
Common Questions
Although we can’t anticipate all the questions you might have, this chapter
provides answers to some of the most commonly asked questions.
Setup
Nothing happens when I insert the CD.
WINDOWS ONLY
1. Click Start on your computer, and then select Run.
2. Click Browse and navigate to your CD-ROM drive.
3. Select Autorun, click Open, and then click OK.
I cannot install Palm®Desktop software.
WINDOWS ONLY
• Disable any virus-scanning software on your computer.
• Close any open applications.
• Make sure your computer has at least 170MB of disk space available.
• Delete all temporary files.
Tungsten™ T5 Handheld 587
CHAPTER 28 Common Questions
• Run ScanDisk (or another disk verification tool) on your computer.
• Install the latest Windows software updates to your computer.
• If you are upgrading from an older Palm Powered device, remove any previous version(s) of
Palm®Desktop software by clicking Start, navigating to Settings, and clicking Control Panel. Click
Add or Remove Programs.
• Uninstall and then reinstall the current version of Palm Desktop software.
MAC ONLY
• Disable any virus-scanning software on your computer.
• Quit any open applications.
• Make sure your computer has at least 190MB of disk space available.
• Install the latest Mac software updates to your computer.
• If you are upgrading from an older Palm Powered device, remove any previous version(s) of
Palm Desktop software.
• Uninstall and then reinstall the current version of Palm Desktop software.
Tungsten™ T5 Handheld 588
CHAPTER 28 Common Questions
Handheld
Do not open your handheld; there are no serviceable parts inside. Opening your
handheld voids the warranty and is not recommended under any circumstances.
I want to see how much battery life I have left.
A battery icon appears at the top of Favorites and Applications views. Check the icon
periodically to see if your handheld needs to be recharged. If the battery becomes low, a message
appears on the screen prompting you to recharge the battery.
I’m not sure when I need to recharge my handheld.
We recommend that you recharge your handheld for at least half an hour every day. Ideally,
connect your handheld to a power source every night and recharge it while you sleep.
My battery is drained.
The memory on your handheld is designed to store your information even if the battery becomes
drained completely. When you recharge your handheld, all of your existing information, both in
program memory and on the internal drive, should appear.
My battery drains too quickly.
You can conserve battery life by doing any of the following:
• Reduce the brightness of the display.
• Reduce the Auto-off after interval.
• Use Keylock Preferences to prevent your handheld from being turned on accidentally.
• Minimize use of the expansion card slot.
•Turn the Bluetooth® feature off when you’re not using it, or turn the discoverable setting to off.
IMPORTANT
[!]
Tungsten™ T5 Handheld 589
CHAPTER 28 Common Questions
When I connect my handheld to the AC charger, it does not charge.
• Confirm that your handheld is firmly connected to the AC charger.
• Confirm that your AC charger is plugged into an AC outlet that has power.
A lightning bolt over the battery icon indicates that your handheld is charging. If your battery is
completely drained, you’ll need to charge it for a few minutes before you can turn it on and see the
battery icon.
My handheld is not responding.
On rare occasions your handheld may not respond when you press a button or tap the screen. If
this happens, first check that Keylock is not turned on.
If Keylock is off and your handheld is still not responding, you need to reset your handheld. A soft
reset tells your handheld to stop and start over again. This does not affect any of the information
or applications on your handheld.
If you had a network connection that was cut off, your handheld may not respond for up
to 30 seconds. Wait 30 seconds before performing a soft reset.
If your handheld does not respond after a soft reset, you need to perform a hard reset.
If your handheld still does not respond after a reset, check your third-party applications for
incompatible applications.
I don’t see anything on my handheld’s screen.
• Press an application button to ensure that your handheld is turned on.
• If your handheld was exposed to cold, make sure it is at room temperature.
• Charge your handheld.
•Perform a soft reset. If your handheld still doesn’t turn on, perform a hard reset.
Tip
After a soft reset, the
Preferences screen
appears with the Date &
Time option highlighted
so you can reset the date
and time if necessary. NOTE
Tungsten™ T5 Handheld 590
CHAPTER 28 Common Questions
I get a warning message telling me my handheld memory is full.
The storage volume refers to your handheld’s program memory. If you get a message that your
program memory is full, try the following:
• If you have installed additional applications on your handheld, remove them to recover memory.
•Purge items from Calendar and Tasks. This deletes Tasks items and past Calendar events from
the memory of your handheld.
•Delete unused memos, photos, and other items, or save them to an expansion card.
• Move infrequently used applications to the Applications folder on the internal drive. Note that
some applications must be installed in program memory in order to run correctly.
My handheld keeps turning itself off.
Your handheld is designed to turn itself off after a period of inactivity. This period can be set at 30
seconds or at one, two, or three minutes. Check the Auto-off after setting on the Power Preferences
screen.
My handheld is not making any sounds.
Check the System, Alarm, and Game Sound settings.
The current date and time are incorrect.
The current date and time are tied to the Location setting. If you change the date and time without
changing the Location setting, the current date and time may appear incorrect.
Tip
When you purge or delete
items, you are given the
option to save an archive
copy on your computer
the next time you
synchronize.
Tungsten™ T5 Handheld 591
CHAPTER 28 Common Questions
My application is responding slowly.
WINDOWS ONLY
If you are transferring files using File Transfer and you are working with a large application on
your handheld such as a game, the application may perform slowly. Wait until the file transfer is
finished to use the application.
Moving around
I can’t find the icon I want in Applications View.
• Select the category pick list in the upper-right corner of Applications View and select All. You
may need to scroll down a bit, but you should now see an icon for each of the applications on
your handheld.
• The application you want may be installed on your handheld’s internal drive. To view these
applications, select the category pick list in the upper-right corner of Applications View and
select Internal Drive.
• Some of the applications that come with your handheld are not preinstalled. You need to install
these extra applications from the CD.
• If you have an expansion card inserted in the expansion slot on your handheld, the application
you want may be installed on the card instead of on your handheld. To view the applications
installed on the card, select the pick list in the upper-right corner of Applications View and select
the expansion card’s name from the list.
Entering information
My handheld doesn’t respond to taps correctly.
If your handheld is not responding to taps correctly, you need to align the screen.
Tungsten™ T5 Handheld 592
CHAPTER 28 Common Questions
When I tap Menu on the status bar, nothing happens.
• Tap the upper-left corner of the screen to try and open the menus.
•Align the screen and try tapping Menu again.
• If nothing happens, you may be in an application or screen that does not use menus. Switch to a
different application and try tapping Menu. If it works in the second application, then the first
does not use menus.
• If tapping Menu does not work in the second application, try aligning the screen again.
I can’t get my handheld to recognize my handwriting.
For your handheld to recognize handwriting input with the stylus, you need to use Graffiti® 2
writing. Use the Graffiti 2 help to learn how to write characters.
Your handheld recognizes strokes entered with the stylus other than Graffiti 2 strokes in
the Note Pad application only.
• Make the Graffiti 2 character strokes in the Graffiti 2 input area, not on the display part of the
screen. If you want to write on the display part of the screen, turn full-screen writing on.
• Write Graffiti 2 strokes for lowercase letters in the left side, strokes for capital letters in the
middle, and strokes for numbers in the right side of the Graffiti 2 writing area.
• Make sure that Graffiti 2 is not in shift mode.
• Make sure that Graffiti 2 is not in Punctuation Shift mode.
NOTE
Tungsten™ T5 Handheld 593
CHAPTER 28 Common Questions
The info I entered does not appear in an application.
• Check the Categories pick list in the upper-right corner of Applications View. Select All to display
all the records for the application.
• Did you set private records to be hidden? Check Security Preferences to see that Private Records
is set to Show private records.
• Open the Options menu and select Preferences. Make sure Show Completed Tasks is selected.
I don’t know how to save the info I entered in an application.
Each time you complete an entry such as a contact, memo, or note, your handheld automatically
saves the information you entered. You don’t have to do anything special to save your info. To
protect your info and create a backup of your info, synchronize the information in your handheld’s
program memory with your computer and back up the contents of your handheld’s internal drive
to your computer often.
Tungsten™ T5 Handheld 594
CHAPTER 28 Common Questions
Synchronizing
I can’t synchronize my handheld with my computer.
You must install the software installation CD before you can synchronize.
• Make sure the USB sync cable is connected
securely.
• Make sure the date on your computer matches the
date on your handheld.
•Read the HotSync log for the user account for
which you are synchronizing.
WINDOWS ONLY
Click the HotSync Manager icon in the Windows
taskbar in the lower-right corner of your screen. Make
sure Local USB has a checkmark next to it. If not,
click it.
If you don’t see the HotSync Manager icon, click Start in the Windows taskbar, and then
select Programs. Go to the palmOne program group and select HotSync Manager.
MAC ONLY
• Make sure HotSync Manager is enabled: Open the Palm folder and double-click the HotSync
Manager icon. On the HotSync Controls tab, be sure Enabled is selected. If it is not, click it.
• Disconnect the USB sync cable from your computer, and then reconnect the cable and restart
your computer.
Tip
Need more help with
synchronizing your
handheld? Open
Palm Desktop software,
go to the Help menu, and
select HotSync Online
Troubleshooting Guide.
NOTE
NOTE
Tungsten™ T5 Handheld 595
CHAPTER 28 Common Questions
When I synchronize, nothing happens on Palm Desktop software, and
my handheld times out.
•Perform a soft reset.
• Make sure that HotSync Manager is running on your computer.
• Make a copy of the folder containing your information. This folder is named with either your full
username or a shortened version of the name. Uninstall and then reinstall Palm Desktop
software.
• Turn on your handheld, and go to Applications. Select HotSync , and then select Local.
I want to change from synchronizing with Palm Desktop software and
synchronizing with Outlook.
WINDOWS ONLY
During CD installation, you chose a desktop software application to synchronize with your
handheld. You may have chosen Palm Desktop software at that time. But if Microsoft Outlook
already contains all of your contacts, appointments, tasks, and notes, you can change your
synchronization method so that your handheld synchronizes with Outlook instead. You can also
change from Outlook to Palm Desktop software.
If you choose to synchronize with Outlook, info from Contacts, Calendar, Tasks, and
Memos is synchronized with Outlook. You can also set up the VersaMail® application to
synchronize with Outlook. Other info, such as photos and notes, is synchronized with
Palm Desktop software.
1. Insert the CD into your computer.
2.Select Change your synchronization method.
3.Follow the onscreen instructions for the desktop software you want to use.
NOTE
Before You Begin
[!]
You must have completed
CD installation and
chosen Palm Desktop
software as your desktop
application for
synchronization in order
to switch to Outlook. Note
that you can choose
Outlook as your
synchronization software
for Contacts, Calendar,
Tasks, and Memos during
CD installation.
Tungsten™ T5 Handheld 596
CHAPTER 28 Common Questions
I can’t synchronize my handheld with Microsoft Outlook.
WINDOWS ONLY
If you choose to synchronize your handheld with Outlook, information from Contacts,
Calendar, Tasks, and Memos is synchronized with Outlook. Other information, such as photos,
videos, voice memos, and notes, is synchronized with Palm Desktop software.
• Click the HotSync Manager icon and select Custom. Check the following:
• Make sure that you have the correct username selected from the drop-down list.
• Make sure that the applications you want are set to synchronize the files. If not, select each
application, click Change, and then choose Synchronize the files.
• Make sure that the correct application name is selected. For example, the older version of
Calendar was called Date Book. If you have upgraded from an older handheld, make sure that
Calendar is set to Synchronize the files, and Date Book is set to Do Nothing.
• If you synchronize your handheld with more than one computer, click Settings and select
Enable synchronization to multiple PCs for each application you want to synchronize. This
helps avoid duplicating the same information on a single computer.
Check the Set as default box to use this setting each time you synchronize. Otherwise, it
applies during the next synchronization only.
• Be sure that the application you want is installed. Reinstall the HotSync Manager and make sure
that the application is selected.
• Reinstall Palm Desktop software and select the option to synchronize with Microsoft Outlook.
I can’t synchronize wirelessly using my handheld’s Bluetooth®
technology.
• Make sure that the HotSync Manager is running on your desktop computer. The HotSync
Manager icon must appear in the taskbar in the lower-right corner of your screen.
• Click the HotSync Manager icon and verify that there is a checkmark next to Local.
NOTE
NOTE
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• Your handheld may not be able to recognize the virtual serial port on your Windows computer.
Try validating the virtual serial port you’re using, or create a different virtual port and change the
HotSync Manager settings to use the new virtual port. To change the virtual serial port, click the
HotSync Manager icon . Select Setup, and then select the Local tab. Select a port from the
Serial port pick list.
When you synchronize wirelessly, your handheld attempts to connect to a Bluetooth virtual serial
port on your computer. First it looks for a Bluetooth serial HotSync port. If it cannot find that port,
it then looks for a generic Bluetooth serial port. However, some generic Bluetooth serial ports do
not support synchronization. Refer to the documentation that came with your computer operating
system for instructions on creating/changing the virtual port for serial communication.
If the virtual serial port you want to use is used by other applications, exit those applications
before setting up your computer for wireless synchronization.
Some of my applications do not synchronize.
If you have synchronized successfully but you can’t find the information from your handheld on
your computer, check to see that you have the correct username selected for viewing information.
If you upgraded from a previous handheld, go to www.palmOne.com/intl/support,
select your country, select the Tungsten™ T5 handheld from the main page, and click the Upgrade
link.
WINDOWS ONLY
Click the HotSync Manager icon in the lower-right corner of your screen, and then select
Custom. Check that the application is set to synchronize the files. If it is not, select the application,
click Change, and then choose Synchronize the files. Check the Set as default box to use this
setting each time you synchronize. Otherwise, it applies during the next synchronization only.
MAC ONLY
Double-click the HotSync Manager icon in the Palm folder. From the HotSync menu, select
Conduit Settings. Select your username from the User pop-up menu, and be sure that the
application is set to synchronize.
NOTE
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I can’t open the HotSync Manager.
On a Windows computer, uninstall Palm Desktop software from your computer, and then reinstall
the software from the software installation CD.
On a Mac computer, just reinstall Palm Desktop software.
When I synchronize, I receive the 8009 error message: An application
has failed to respond to a HotSync notification.
WINDOWS ONLY
The 8009 error indicates that the Windows registry is corrupt. You need to rebuild the HotSync
Manager registry entries. For information on rebuilding the registry entries, go to
www.palmOne.com/intl/support and search the palmOne Knowledge Library for “error 8009.”
My files didn’t install during synchronization.
• If files do not install after you synchronize, the file type was not recognized. On your handheld,
open the application associated with those files. Then synchronize again. If the files remain in
the palmOne™ Quick Install list on your computer (Windows only), they are not associated with
an application on your handheld and cannot be installed by synchronizing. You can install the
files using File Transfer (Windows) or Drive Mode (Mac).
• If you are trying to install files to an expansion card, make sure that a card is inserted into your
handheld’s expansion slot before you synchronize.
I can’t add more files to the palmOne Quick Install list.
Make sure the dialog box that confirms where the files will be installed is closed. You cannot add
more files to the list when the confirmation dialog box is open.
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When I add a zipped file (ZIP) to Quick Install, some of the files don’t
appear in the Quick Install list.
Unzip the file with a file compression utility, such as WinZip, and then add the unzipped files to
Quick Install.
I receive an authentication error when I try to synchronize wirelessly
through a LAN access point.
Make sure you entered the correct username and password for the selected network service
profile in the Network Preferences screen.
When I try to synchronize wirelessly through a LAN access point,
it connects, but nothing happens.
• Make sure that Network is selected in the HotSync Manager menu on your computer.
• Contact your system administrator to make sure your network computer is properly set up.
I want to synchronize my computer with more than one handheld.
If the computer running Palm Desktop software synchronizes with more than one handheld, each
handheld should have a unique name. Synchronizing more than one handheld with the same
username causes unpredictable results and, potentially, loss of your personal information. Assign
a username to your handheld the first time you synchronize.
If you are synchronizing with Outlook, make sure the right profile is selected for the applications
you want to synchronize in HotSync Manager. From the Palm Desktop home screen, click the
HotSync Manager, and then select Custom.
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File Transfer/Drive Mode
I can’t move or copy files using palmOne™ File Transfer.
WINDOWS ONLY
• Make sure your handheld is connected securely to
the USB sync cable, and that the cable is connected
to a USB port on the back of your computer.
• Make sure no other applications—such as HotSync
Manager or RealPlayer—are using the USB sync
cable. To check, press the Home button . If
Favorites opens, then no other applications are
using the sync cable. If Favorites does not open,
then another application may be using the cable.
• Try to synchronize. If synchronizing doesn’t work,
palmOne™ File Transfer doesn’t work, either.
• If File Transfer was working but stops, disconnect and reconnect your handheld. If this does not
solve the problem, perform a soft reset.
I can’t see a file I moved from my computer to my handheld.
Your handheld stores information in two locations: program memory and the internal flash drive.
When you view files on your handheld using File Transfer on your computer or Files on your
handheld, only files on the internal drive are displayed.
If you used palmOne Quick Install to move a file to your handheld, depending on the file type, the
file may be located in your handheld’s program memory. If this is the case, you can’t view the file
using File Transfer or Files, but you can access it by using the appropriate application. If you want
to be able to see the file in the File Transfer window or the Files screen, copy it to your handheld’s
internal drive using File Transfer.
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I made updates to a file on my handheld, but when I synchronize,
the changes don’t show up in the file on my computer.
If you use File Transfer to send a file to your handheld, any updates you make to the file on your
handheld are not included when you synchronize. Use File Transfer to copy the updated file back
to your computer.
File transfer is taking place slowly.
If you are working with large files or using large applications such as games on your handheld, file
transfer may go more slowly. Quit all handheld applications to speed file transfer.
When I try to delete a file using File Transfer, a message appears
saying the file is busy.
If you are working with a file on your handheld—for example, editing a document or listening to a
music file—you cannot delete the file using File Transfer. Close the file on your handheld and then
delete it.
I can’t write a memo or enter a contact when my handheld is in Drive
Mode.
When your handheld is in Drive Mode, it works just like any external drive such as a CD drive. You
cannot enter or work with information directly on your handheld while it is in Drive Mode. To work
with information directly on your handheld, turn Drive Mode off.
When your handheld is in Drive Mode and is connected to a computer, you can open files from
your handheld’s internal drive on the computer using Windows Explorer or My Computer (on a
Windows computer) or Finder (on a Mac computer), and work with them there.
Your handheld still displays alerts, such as for appointments or new email messages, when in
Drive Mode.
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My handheld and/or the expansion card is not showing up as a drive
in Windows Explorer or My Computer when I have the handheld in
Drive Mode.
WINDOWS ONLY
When you turn on Drive Mode, connect your handheld to your computer, and then open My
Computer or Windows Explorer, the window you open shows two new drives. These drives are
assigned the next available drive letters, for example, E:, F:, and so on. If no letters are available
because you have multiple external devices connected to your computer (such as a card reader or
a camera), or because you are using mapped network drives, the window does not display your
handheld or the expansion card as a drive. To display them, remove some of the external devices
connected to your computer, or remove some of the mapped network drives.
Calendar
I selected the Today button, but it does not show the correct date.
Make sure the Set Date box on the Date & Time Preferences screen displays the current date.
I created an event, but it doesn’t appear in Week View.
• If scroll arrows appear on the right of your screen, scroll down to see if the event appears farther
down the screen.
• If you have two or more events with the same start time, the events appear as multiple bars
starting at the same time in Week View. To see the overlapping events, select the individual bars,
or select Day View. For more information, see Finding events that overlap.
• If you marked the event as private, check Security Preferences to see that Private Records is set
to Show private records.
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Time zones don’t appear on my Palm Desktop software.
Palm Desktop software does not recognize time zones. Only Outlook recognizes times zones.
I set the global time zone preference, but only some of my events are
responding to my time zone change.
Only new events created after the preference is set are affected. The events you created earlier
without time zones do not have the time zone set. You can edit the earlier events to include a time
zone.
I created my event with a time zone, but only that event is responding
to my time zone change.
When you create an event with a time zone setting, only that event is affected. To have all events
automatically include a time zone setting, set the New events include time zones preference.
Memos
I’m having problems listing memos the way I want to see them.
If you cannot manually arrange the order of memos on the list screen, open the Options menu and
select Preferences. Make sure that Sort by is set to Manual.
If you choose to view your memos alphabetically on Palm Desktop software and then synchronize,
the memos on your handheld still appear in the order defined in the Preferences setting. In other
words, the sort settings you use with Palm Desktop software are not transferred to your handheld.
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Note Pad
I’m having problems listing notes the way I want to see them.
If you cannot manually arrange the order of notes on the list screen, select Preferences from the
Options menu and make sure that Sort by is set to Manual.
If you choose to view your notes alphabetically on Palm Desktop software and then synchronize,
the notes on your handheld still appear in the order defined in the Preferences setting. In other
words, the sort settings you use with Palm Desktop software are not transferred to your handheld.
Media
I can’t find the Media icon in Applications.
Select the pick list in the upper-right corner of Applications View and select Multimedia. You
should now see an icon for the Media application.
In Favorites View, the entry associated with the Media application is called Photos & Videos. You
can edit the Favorites list to change this to Media, as well as to create or change any other favorite
file, folder, web link, or application.
RealPlayer
I would like better-quality sound during playback.
You can save music files in either MP3 or RMJ format. RMJ is a proprietary format used by the
RealPlayer desktop. In either case, saving at a lower bit rate creates a smaller file size, but also
gives a lower playback quality. Increase the bit rate to improve playback sound quality, but
remember that this increases file size.
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My music file stutters during playback.
WINDOWS ONLY
If you are transferring files using File Transfer and you are listening to music files on your
handheld, the music playback may stutter. Wait until the file transfer is finished to listen to the
music file.
When I save songs from a CD, I do not see the song title or artist
name.
When capturing songs from a CD, you must have an active Internet connection to obtain song title
and artist information. This information is supplied from the GraceNote server on the web.
Tasks
The info I entered does not appear in an application.
• Open the Options menu and select Preferences. If Show Completed Tasks is selected, deselect it
to display the missing tasks.
• If you marked the task as private, check Security Preferences to see that Private Records is set to
Show private records.
Connecting wirelessly
My passkey is rejected when I attempt to form a trusted pair with my
mobile phone.
Some mobile phones require that you enter the passkey within a specific time frame. Make sure
you have a passkey in mind and that you enter it immediately when prompted.
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If your passkey is rejected, your phone may have a preassigned passkey; see the documentation
included with your phone for information. The documentation might refer to a Bluetooth
connection as a Bluetooth pair, Bluetooth link, or bonded pair.
My handheld cannot connect to my mobile phone.
Use the following steps to test the connection:
1. Tap Bluetooth on the status bar to open the Bluetooth settings screen. You can select the
indicator even if it is dimmed.
2. Make sure On is selected.
3. Select the Service pick list and select the service that you want to use to connect to your phone.
4. Select Connect.
If the connection is successful, open the application that requires the connection and complete the
desired task.
If the connection is not successful, try the following steps:
• Make sure that your phone is equipped with Bluetooth technology, that Bluetooth is enabled,
and that the power is on.
• You may need to set up a connection with your phone. See the documentation included with
your phone for assistance with completing the connection setup process.
My phone connection drops before I finish using it.
You need to increase the Idle timeout setting on the Network Preferences Details screen.
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I get an error message when I try to dial a phone number using my
handheld.
• Make sure that the proper phone driver is installed on your handheld.
• You may need to set up a connection with your phone. See the documentation included with
your phone for assistance with completing the connection setup process.
•Check the Phone Preferences screen and make sure the correct phone connection is selected.
The VersaMail® application
I am having problems accessing my account.
Occasionally you may experience problems using an email account after you set it up. If you
followed the account setup procedure and are experiencing problems using the account, verify
that the account complies with your email provider’s requirements by following these steps:
• Verify both your password and your username for your email account.
• If you are connecting using a mobile phone through the built-in Bluetooth technology on your
handheld, a cable, or the IR port on your handheld, verify that you have either a data-enabled
GSM or a high-speed GPRS account with your wireless service provider.
• Some wireless service providers require you to be on their network to use your email account. If
this is the case, be sure to use your provider’s network as the connection type for the account.
• Some wireless service providers have other requirements specific to their service. For example,
Yahoo! requires you to pay for a POP account in order to download email messages from your
Yahoo! account to your handheld. Check with your service provider to see if any provider-
specific requirements exist.
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• Service provider settings frequently change. If your email account was working but you are
currently experiencing problems, check with your service provider to see if any of the account
settings have changed.
I am having problems sending and receiving email.
• Short periods of time when email is unavailable are common due to server problems or poor
wireless coverage. If you have problems sending or receiving mail for an extended period of
time, check with your ISP or email service provider to verify that the service is working properly.
• Make sure your ISP or email provider allows you to send and receive email on a wireless
handheld. Several providers, like Hotmail, do not offer this option at all.
My auto get mail is not working.
• If auto get is occurring and you turn your handheld off or the connection to your email service
provider is disconnected, the auto get fails.
• If you are attempting an auto get over a network, you must be in range of a network access point
for the auto get to work.
• The auto get feature may not work with your specific VPN connection. It doesn’t work for SSL
connections, or if you have set up the security preferences on your handheld to encrypt
databases on the handheld.
• Your handheld must be able to make periodic connections to the Internet through your
Bluetooth mobile phone or a Bluetooth access point. If your handheld is not within range of a
Bluetooth device that allows it to connect to the Internet, auto get mail does not take place.
I can receive email fine, but am having problems sending email.
If you are able to receive email messages but cannot send them, try these steps, in turn:
• Make sure your ISP or email provider allows you to access email on a wireless handheld.
Several providers do not offer this option at all; other providers require an upgrade to access
email on a wireless handheld.
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•Turn on ESMTP
. Many services require authenticated access to use their SMTP servers, or
ESMTP.
•Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as cable
companies, require that you have an Internet connection to their network to send email through
their servers. In this case, you can almost always receive email from these accounts, but if you
want to send email, you must send it through another server.
I can’t download any messages.
If the program memory on your handheld fills up, you cannot download any more messages to
your handheld. Delete some messages to free up program memory, and try downloading again.
I am unable to synchronize messages.
Make sure you have chosen the same settings for the account on both your handheld and your
computer. For example, if the account is set up on your handheld to use the POP protocol, check
the HotSync Manager on your computer to make sure that POP is selected as the protocol for that
account.
My vCard or vCal email attachment isn’t forwarding correctly.
WINDOWS ONLY
Palm Desktop software provides several features that work with email client software on a
Windows computer. For these features to work correctly, the email client software must be
properly set up. Follow these steps to check the settings:
1. Click Start on your computer, and then select Settings.
2. Select Control Panel.
3. Select Internet Options, and then click the Programs tab.
4. Make sure that the email field is set to the correct email client software.
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5. Click OK.
6. Start the email client software and make sure it is configured as the default MAPI client. Consult
the documentation for your desktop email application for more information.
Privacy
I’ve made records private, but I can’t remember my password to
display them.
First, use the password hint to try to remember the password. If this doesn’t help or if you do not
have a password hint, you can use Security Preferences to delete the password, but your handheld
deletes all entries marked as private. However, if you synchronize before you delete the password,
the synchronization process backs up all entries, whether or not they are marked private. Then you
can follow these steps to restore your private entries:
1. In Security Preferences, tap in the password box and enter a guess at the password.
2. In the dialog box that appears, select Lost Password.
3. Select Delete Password to remove the password and delete all private records.
4. Synchronize your handheld with your computer again.
I forgot the password, and my handheld is locked.
First, use the password hint to try to remember the password. If this doesn’t help or if you do not
have a password hint, you must perform a hard reset to continue using your handheld. Performing
a hard reset deletes all of the information on your handheld. To protect your info and create a
backup of your info, synchronize the information in your handheld’s program memory with your
computer and back up the contents of your handheld’s internal drive to your computer often.
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Sharing
I can’t beam information to another handheld or other device.
Depending on the receiving handheld model, not all information may be sent correctly.
• If you are beaming to another Palm Powered device, confirm that your handheld and the other
handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that the path
between the two handhelds is clear of obstacles. Beaming distances to other devices with an IR
port may be different.
• Move your handheld closer to the receiving device.
• Make sure the receiving device has beam receive enabled.
•Perform a soft reset on both your handheld and the receiving device.
• Avoid beaming in bright sunlight or fluorescent light. These produce infrared noise that can
make beaming go slower or, in some cases, prevent it from working at all.
When someone beams information to my handheld, it doesn‘t receive
the info.
• If you are receiving info from another Palm Powered device, confirm that your handheld and the
other handheld are 4 to 39 inches (approximately ten centimeters to one meter) apart and that
the path between the two handhelds is clear of obstacles. Beaming distances to other devices
with an IR port may be different.
• Move your handheld closer to the sending device.
• Make sure your handheld has beam receive enabled.
•Perform a soft reset on both your handheld and the receiving device.
NOTE
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When someone beams information to my handheld, I get a message
telling me it is out of memory.
• Your handheld requires at least twice the amount of memory available as the info you are
receiving. For example, if you are receiving a 30KB application, you must have at least 60KB
free.
•Purge old Calendar events and delete unused or unnecessary applications.
I cannot send information to another Bluetooth device.
• Make sure that Bluetooth communication is enabled on both your handheld and the other
device.
• Make sure that the receiving device has a compatible Bluetooth application installed.
• The receiving device must be within range of your handheld, approximately 25 to 30 feet (8 to 10
meters).
Other Bluetooth devices cannot find my handheld.
• Tap Bluetooth on the status bar to open the Bluetooth settings screen and make sure that
Bluetooth is turned on.
• Select Prefs and make sure the Discoverable setting is set to Yes.
Problems with incompatible applications
palmOne, Inc. works with developers of third-party add-on applications to ensure the
compatibility of these applications with your handheld. Some third-party applications, however,
may not have been upgraded to be compatible with your handheld.
Possible symptoms of incompatible applications include:
• Fatal errors needing resets
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• Nonresponsive handheld requiring a reset
• Slow performance
• Abnormal screen display or uneven sound quality
• Problems using Bluetooth technology or other features
• Problems opening an application
• Problems synchronizing
You can determine whether an incompatible application is causing problems by deleting the
application and then operating your handheld.
After you have deleted the application, try to replicate the operation that created the error. If
removing the application solves your problem, contact the application developer for a solution.
Also, go to www.palmOne.com/us/support/contact/incompatible_apps.html to provide feedback
to palmOne on the application.
Finding a third-party application that is causing a problem
If you have multiple third-party applications installed on your handheld or have upgraded from an
earlier model of a Palm Powered device, perform the following procedure to remove all third-party
applications from your handheld. Once you have removed all of the third-party applications, you
can install one application at a time to determine which application is causing the problem.
The following procedures erase all information from your handheld. Before removing the
applications, synchronize the information in your handheld’s program memory with your
computer and back up the contents of your handheld’s internal drive to your computer.
1. On a Windows computer, open the palmOne folder on your computer, and then open the user
folder for your handheld. User folder names are often abbreviated as last name, first initial. On
a Mac computer, locate the folder Home/Documents/Palm/Users/<handheld name>/Backups.
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CHAPTER 28 Common Questions
2. Select and drag the Backup folder to the desktop. Make sure you see the Backup folder on the
desktop.
3. On a Windows computer, close the palmOne folder.
4. Perform a hard reset. Synchronize your handheld with your computer to restore info to your
handheld’s program memory, and use File Transfer (Windows) or Drive Mode (Mac) to restore
info to your handheld’s internal drive.
5. Operate your handheld and try to replicate problem operations.
6. Do one of the following:
• If your handheld still has problems, review this Common Questions section for solutions to
the problem. Fix the problem before reinstalling the third-party applications.
• If your handheld no longer has problems, install the third-party applications one application
at a time using the following procedure:
a. Open the Backup folder you moved to the desktop in step 2.
b. Double-click a PRC file. On a Windows computer, the palmOne Quick Install window
opens with the PRC file listed. On a Mac computer, the HotSync Manager window opens
with the PRC file listed.
Alternatively, on a Mac computer, you can drag the PRC file to the Send To
Handheld droplet instead of double-clicking it.
c. Click Done.
d. Synchronize your handheld with your computer.
e. Operate your handheld and try to replicate problem operations.
NOTE
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CHAPTER 28 Common Questions
f. Do one of the following:
• If installing the application re-creates your problem, remove the application and
contact the application developer for a solution. Continue to reinstall your
applications one application at a time to make sure another application is not creating
a problem.
• If installing the application does not cause a problem, go to step a and reinstall
another application.
g. Go to www.palmOne.com/us/support/contact/incompatible_apps.html to provide
feedback to palmOne on the application.
Some applications use more than one PRC file. You should continue to check
each PRC file even if you identify one associated with an application that is causing a
problem on your handheld, since that application may use other PRC files.
NOTE
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CHAPTER 29
Getting Help
This guide is meant to tell you everything you need to know to set up, customize,
and use your handheld. However, you may occasionally run into an issue that is
not addressed in this guide. Here are some resources to help you if that happens.
Self-help resources
If you run into a problem with your handheld, be sure to check these resources first:
•Answers to common questions about your handheld and its features
• The Palm® Desktop online Help
• The Palm Desktop Software for the Macintosh User’s Guide located in the Documentation folder
on your installation CD
• The palmOne™ Knowledge Library, accessible at www.palmOne.com/support/tungstent5
• The most recent palmOne Tungsten™ T5 handheld HelpNotes on your regional website
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CHAPTER 29 Getting Help
Technical support
If, after reviewing the self-help resources, you cannot solve your problem, go to
www.palmOne.com/support/tungstent5 or send an email to your regional Technical Support
office.
Before requesting technical support, please experiment a bit to reproduce and isolate the problem.
When you do contact Technical Support, please provide the following information:
• The name and version of the desktop operating system you are using
• The actual error message or state you are experiencing
• The steps you take to reproduce the problem
• The version of handheld software you are using and available memory
To find version and memory information, follow these steps:
1. Go to Applications.
2. Open the menus.
3. Select Info from the App menu.
4. Select Version for version info, and Size for memory info.
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Product Regulatory Information
FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral
or host devices. Failure to do so may violate FCC rules.
Changes or modifications not covered in this manual must be approved in writing by the
manufacturer’s Regulatory Engineering Department. Changes or modifications made without written
approval may void the user’s authority to operate this equipment.
Caution – Exposure to Radio Frequency Radiation.
To comply with FCC RF exposure compliance requirements, this device must not be co-located or operating
in conjunction with any other antenna or transmitter.
IMPORTANT
[!]
Tungsten™ T5 Handheld 619
Canada - Industry Canada (IC)
This device complies with RSS 210 of Industry Canada.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired operation of this
device.
L'utilisation de ce dispositif est autorisée seulement aux conditions suivantes : (1) il ne doit pas produire de
brouillage et (2) l' utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même
si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
The term “IC” before the equipment certification number only signifies that the Industry Canada technical
specifications were met.
Caution – Exposure to Radio Frequency Radiation.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not
emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable
from Health Canada’s website, www.hc-sc.gc.ca/rpb.
CE Compliance Statement
This product was tested by palmOne, Inc. and found to comply with all the requirements of the EMC Directive
89/336/EEC, RTTE directive 99/5/EC, and Low Voltage Directive, as amended.
Declaration of Conformity
palmOne, Inc., Declares the Product:Handheld PDA with Bluetooth® capability
Zire™ Product Family
Tested to Comply
With FCC Standards
FOR HOME OR OFFICE USE
R
espons
ibl
e
P
arty:
palmOne, Inc.
400 N. McCarthy Blvd.
Milpitas, California 95035
United States of America
(408) 503-7500
Tungsten™ T5 Handheld 620
Model Name/Number: Tungsten T5
Manufacturer’s Name: palmOne
Manufacturer’s Address: 400 N. McCarthy Blvd.
Milpitas, 95035-5112
Conforms with the following specifications:
• EN 55024: 1998 (Emissions & Immunity)
• EN55022:1998, CISPR 22 1997, Class B Radiated and Conducted Emissions
• IEC 61000-4-2, A1 1998-01, ESD Immunity, 4kV Contact, and 8kV Air Discharge
• IEC 61000-4-3: 1995 RF Immunity, 80-1000MHz, 3V/M, 1kHz, 80% A.M.
• ENV 50204:1996, RF Immunity, 895-905MHz, 3V/m, 200Hz, 50% AM
• IEC 61000-4-4: 1995 EFT Immunity, 1kV on AC port, 5/50nSec, 5kHs Rep. Freq.
• IEC 61000-4-5: 1995 Surge Immunity, 1.2/50uSec, 2kV(peak), Common Mode, 1kV(peak) Differential Mode
• EN61000-4-6:1996, Conducted Immunity, 150kHz-80MHz, 3V RMS, 1kHz, 80% AM
• IEC 61000-4-11: 1994, 100% Voltage Dip 0.5 period, 30% Dip 25 periods and >100% Dip 250 periods
Authorized palmOne Representative: David Woo
Senior Compliance Engineer
Date: November 3, 2004
Battery Warning
Do not mutilate, puncture, or dispose of batteries in fire. The batteries can burst or explode, releasing
hazardous chemicals. Discard used batteries according to the manufacturer’s instructions and in accordance
with your local regulations.
Warning – Explosion Hazard
• Substitution of components may impair suitability for Class I, Division 2;
• When in hazardous location, turn off power before replacing or wiring modules, and,
• Do not disconnect equipment unless power has been switched off or the area is known to be non-
hazardous.
Tungsten™ T5 Handheld 621
Varning
Eksplosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som
rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Advarsel!
Lithiumbatteri—Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme
fabrikat og type. Levér det brugte batteri tilbage tilleverandøren.
Varoitus
Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan
tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.
Advarsel
Eksplosjonsfare ved feilaktig skifte av batteri. Benytt samme batteritype eller en tilsvarende type anbefait av
apparatfabrikanten. Brukte batterier kasseres i henhold til fabrikantens instruksjoner.
Waarschuwing!
Bij dit produkt zijn batterijen geleverd. Wanneer deze leeg zijn, moet u ze niet weggooien maar inleveren als
KCA.
Uwaga
Static Electricity, ESD, and your palmOne™ handheld
Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you
should take steps to avoid such an occurrence.
Description of ESD
Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material.
To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over
a carpet while scuffing your feet, building up electrons on your body, you may get a shock -- the discharge
event -- when you touch a metal doorknob. This little shock discharges the built-up static electricity.
Tungsten™ T5 Handheld 622
ESD-susceptible equipment
Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to
help protect your electronic devices, including your palmOne™ handheld, from ESD harm. While palmOne
has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could
build up to levels that could harm your equipment. Any electronic device that contains an external entry point
for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry
with you, such as your handheld, build up ESD in a unique way because the static electricity that may have
built up on your body is automatically passed to the device. Then, when the device is connected to another
device such as a docking station, a discharge event can occur.
Precautions against ESD
Make sure to discharge any built-up static electricity from yourself and your electronic devices before
touching an electronic device or connecting one device to another. The recommendation from palmOne is
that you take this precaution before connecting your handheld to your computer, placing the handheld in a
cradle, or connecting it to any other device. You can do this in many ways, including the following:
• Ground yourself when you’re holding your mobile device by simultaneously touching a metal surface that
is at earth ground.
• For example, if your computer has a metal case and is plugged into a standard three-prong grounded
outlet, touching the case should discharge the ESD on your body.
• Increase the relative humidity of your environment.
• Install ESD-specific prevention items, such as grounding mats.
Conditions that enhance ESD occurrences
Conditions that can contribute to the buildup of static electricity in the environment include the following:
• Low relative humidity.
• Material type (The type of material gathering the charge. For example, synthetics are more prone to static
buildup than natural fibers like cotton.)
• The rapidity with which you touch, connect or disconnect electronic devices.
While you should always take appropriate precautions to discharge static electricity, if you are in an
environment where you notice ESD events you may want to take extra precautions to protect your electronic
equipment against ESD.
Tungsten™ T5 Handheld 623
INDEX
SYMBOLS
! (exclamation points) in Tasks list 234
* (asterisk) characters 118
. (period) character 533
NUMERICS
12-hour clock See clock
12-hour formats 530
24-hour clock 528, 529
24-hour formats 529, 530
5-way navigator 19, 25, 41–45
scrolling application categories 35
A
abbreviations 536, 537
AC charger 21
accelerating scrolling 43
accented characters 60
Accept cookies check box 422
accessing
additional software 17, 30
applications 591
corporate networks 280
e-mail 278, 304
e-mail accounts 255, 260, 263
email accounts 26
features 46
files 75, 425
hidden or masked entries 471
home page 402
information 41, 468
internal flash drive 75
network accounts 260
program memory 75
web sites 255, 263, 397
accessories 17, 21, 177, 396, 569, 580
Account Details dialog box 294
Account Overview screen 356
Account Setup screen 282, 291, 292, 344
accounts (e-mail)
accessing from Internet 415
changing 291, 295, 368
connection types and 278
creating 286, 344
defining as synchronize-only 291
deleting 292
displaying summary information for
356
excluding from synchronization 358
managing 291
scheduling auto get for 300, 305
selecting 293, 297
setting up secure connections for 359
synchronizing multiple 358
synchronizing with client 349, 351
testing 290
upgrading 277
Accounts command 291, 292, 298
action bar (Web Pro) 398, 402
actions (pen stroke) 524
activating buttons and controls 534
Add Contact dialog box 362
add-on applications 113, 612
adding
additional software 110, 569
applications 1, 562, 578
appointments 138
bookmarks 405, 416
categories 491
company-specific information 11
connections 547, 548
contacts 68, 118, 121, 126, 362
e-mail accounts 281, 286, 344
e-mail messages 308, 312, 415
expansion cards 569
expense records 451, 453, 454
files to handheld 74–115
filters 363
login scripts 558
memos 237, 238, 239
multi-day events 145
new locations 505
notes 245
owner information 541
passwords 268, 471, 472, 477
personal calendars 138
personal signatures to e-mail 289, 316
playlists 213–214
reminders 120, 244
repeating events 142, 143
repeating tasks 225, 227
service profiles 551, 552, 555
ShortCut strokes 537
songs to playlists 217
To Do lists 222, 223, 225
trusted pairs 271
unscheduled events 141
untimed events 140, 145
user profiles 12
Addit software 27
additional references and resources xxi,
xxii
address field (Web Pro) 399
Address Lookup screen 314
Tungsten™ T5 Handheld 624
addresses 20, 119, 362, 556
See also contacts
addressing
e-mail 122, 313, 314, 315, 378, 537
text messages 389
adjusting
alarm volume 509, 540
brightness 518, 588
modem volume 548
speaker volume 540
Adobe Acrobat Reader xx, 30
agenda lists 137
See also Calendar application
Agenda View
customizing Tasks lists and 233
described 159
opening 159
setting display options for 166, 168
Agenda View icon 159
Alarm check box 153, 224
alarm clock 153, 224, 499, 508
See also alarms; clock
Alarm icon 161
Alarm Preferences command 509
Alarm Preset settings 171
Alarm Sound pick list 248, 540
alarm tones 153, 171, 234, 248, 509
alarms
See also reminders
adjusting volume 509, 540
attaching to notes 248
changing 154
entering preferences for 170, 171, 224
icon on status bar 22
responding to world clock 509
selecting sounds for 153, 234, 248, 509
setting 153, 224, 249, 508
specifying duration of 171
turning off 509
albums
arranging photos in 193, 195
creating 191
moving photos to other 194
removing photos 199
scrolling through 190
selecting 192
alerts 5, 302
icon on status bar 22
See also alarms
aligning screen 539
All category 492
Allow wakeup command 274
alphabet (Graffiti 2 writing) 56
alphabetic keyboard 24
alternate stroke shapes 535
Always connect check box 293
anniversaries 140, 142
annual events 142
annual tasks 226, 228
APOP setting 377
application buttons
not responding 542
reassigning 523
restoring defaults for 523
application controls 25, 33
application groups 494, 497
application icons 516, 591
See also application buttons
application screens 25
application title 46
applications
See also specific built-in application
accessing 591
adding contact information to 126, 136
adding plug-in 562
assigning to buttons 523
beaming 446–447
beaming information in 443
categorizing 491, 496
categorizing information in 491, 494
changing locations list for 505
checking version numbers for 111, 113
copying 95, 97, 448, 576
deleting 113, 577
displaying all 497
displaying by category 497
displaying categories in 497
displaying information about 17, 112
displaying list of 516
downloading 95, 97, 335
exchanging 31, 578
finding information in 48
importing information from external
107
incompatible 612
installation prerequisites for 111
installing 28, 77, 572
marking private entries in 469
moving around in 33
not finding 26, 591
opening 34, 80, 523, 572
organizing 49, 491
related topics for 49
removing categories in 493
removing connections for 547
Tungsten™ T5 Handheld 625
renaming categories 492
setting preferences for 521, 525
setting primary location for 501
setting secondary locations for 504
soft resets and 589
specifying connections for 545
switching between 10, 41, 572, 595
synchronizing 84, 88, 597
transferring information from 79
transferring to expansion cards 96
transferring to handheld 28, 29, 77, 78
uninstalling 590
updating information for 88
updating third-party 8
upgrading 111
Applications View
icon on status bar 22
moving around 42
opening applications in 35
using 35
using the 5-way 42
Applications view
displaying icons on 591
appointments
See also Calendar application; events
adding to calendar 138
adjusting for location 525
color-coding 149
combining tasks with 137
displaying 162, 163, 164
entering from Outlook 10, 595
removing from calendar 156
saving 139
scheduling 138–139
setting alarms for 508
setting duration of 139
setting timeframes for 170
sharing 20
viewing duration of 168
viewing unscheduled time slots for 168
archive folders 109
archived items 109, 156, 232
ASF media files 179
assigned passwords 552
assigning
actions to pen stroke 524
passwords 468, 473, 477, 552
usernames to handheld 11
asterisk (*) characters 118
Attach Signature check box 289, 316
attachments
adding 340, 341
downloading 335, 336, 339
reading 340, 413
sending events as 136, 173
sending files as 340, 342
sending memos as 243, 449
sending multimedia files as 202
sending notes as 253
sending photos and videos as 343
sending tasks as 236
Attachments screen 341
Audible Player software 29
audio applications 20, 203
audio files 204–207
authentication 271, 290, 295, 296, 376
Authentication option 290
authentication servers 295, 562
Auto Empty check box 332
auto get mail feature
constraints 280, 306
failing 304
retrying 305
scheduling 300, 301
setting notification options for 302
Auto Lock Handheld option 478
Auto-Disconnect option 379
Auto-Empty Mail from Trash option 378
auto-off after interval 588
auto-off delay 544, 590
autofill option 421
automatically locking handhelds 477, 478
available storage space 574
B
back panel controls 21
backgrounds
adding photos as 168, 513, 517
customizing 168, 513, 517
selecting color of 246, 521
backing up information 28
internal flash drive 100
backing up mail databases 381
Backup ALL Databases check box 382
backup cards 577
Backup folder 381
basics 6, 7, 586
battery
cautions for 620
charging 4, 544, 579, 589
checking 274, 588
conserving power for 5, 257, 542, 588
extending life of 512, 588
overview 5
Tungsten™ T5 Handheld 626
recharging 4, 5, 544, 588
battery gauge 588
BCC option 288, 374
Beam Category command 445
Beam command 444, 446
Beam Contact command 440
Beam dialog box 444, 445, 447
Beam From pick list 446
Beam icon 47
beaming 20, 415, 443–447, 544, 611, 612
Birthday icon 161
birthdays 120, 138
blank screen 589
Blazer application See web browser
blinking asterisk 304
blinking cursor 66
blocking information 470
Bluetooth application
creating trusted paris 271
features 255, 256
icon on status bar 22
opening 257, 258, 265, 267, 269, 271,
273, 274
setting connection information 257
setting options for 274
setting up desktop connections 267
setting up mobile connections 258–262
setting up network connections 269
status bar icon 263
Bluetooth devices
assigning names to 273, 274, 541
built-in software for 27
connecting to 21, 255, 548
discovering 256, 271, 273
entering passkeys for 272
related topics for 275
sending applications to 578
sending events to 173
sending memos to 243
sending notes to 253
sending photos and videos to 200, 202
sending tasks to 236
setting up 257, 273
sharing information with 31
synchronizing with 17
turning off 588
verifying status of 263
waking up handhelds from 274
Bluetooth HotSync option 265
Bluetooth icon 26
Bluetooth indicator 263
Bluetooth LAN Access Points 255
Bluetooth Manager 258
Bluetooth setting 548
Bluetooth settings screen 263
Bluetooth™ technology 254, 255
BMP files 179, 335
bold fonts 519
bonding trusted pairs 272
Bookmark icon 406, 407
Bookmark Page dialog box 405
bookmarks
adding 405, 416
changing 407, 408
displaying list of 406
Bookmarks dialog box 419
Bookmarks option 419
bottom arrow controls 25
brightness 518, 588
broken envelope icon 304
browsing options 420, 421, 422, 427
browsing the web 26, 263, 398, 416
budgets 451
built-in applications 26, 113
Business Card command 444
business cards 124, 444
business expenses 452
See also Expense application
buttons
activating 45, 534
assigning to applications 523
calculator 463
locking 542
not responding 533, 542, 580, 589
opening applications from 41
quick 19
reassigning application 523
restoring defaults for 523
selecting dialog box 44
tapping command 25
Buttons Preferences screen 523
C
cables 580
cache 273, 423, 424
cache size 423, 424
cached web pages 423
Calculator application 27
benefits of 462
buttons described 463
categorizing with Expense 491
copying and pasting from 464
displaying calculation history 464
re-entering numbers 463
related topics for 466
Tungsten™ T5 Handheld 627
troubleshooting 466
Calculator icon 27
calculators 27, 462
calendar
adding appointments to 138
changing events on 154, 163
changing repeat intervals for 154
color-coding appointments 139, 149
customizing 166, 167, 530
displaying appointments for 159, 162,
163, 164
displaying conflicting events in 168
finding overlapping events on 166
opening 172
removing appointments from 156
reserving dates 140
scrolling through 163, 164
selecting dates on 138, 223
setting repeat intervals for 143, 144, 145
Calendar application
applying color-coding options 150, 152
benefits of 137
categorizing information in 494
checking schedules in 159, 161, 163, 164
choosing display options 166
defining repeating events 142, 143
deleting categories 493
deleting events 156, 158
displaying categories in 497
entering birthdays for 120
entering event locations from 146
getting help with 172
importing information for 107
opening 26, 138
related topics for 173
rescheduling events 154, 163
running on PCs 172
saving information for 139, 156, 158
scheduling events 138, 140, 145
setting alarms 153, 171
setting alarms from 508, 509
setting display options 167–171
transferring information to 68
troubleshooting 173, 602
Calendar icon 26
Calendar Preferences dialog box 153, 170
calendar views 161, 163, 164, 165
calibration 539
Call History List 432
Call Waiting 553
calling card numbers 553
camera 569
cancelled actions 45
cancelled appointments 156
cancelled tasks 231
capitalization 54, 62, 238
Card Info application 27, 574
Card Info icon 27
card readers 576
carrying cases 569
categories
adding 491
beaming 445
benefits of 490
changing 154
color-coding 150
deleting 493
displaying 497, 516
placing information in different 495
related topics for 498
renaming 492
scrolling through 497
selecting 445
categorizing
applications 491, 496
contacts 128, 136, 491, 494
events 139, 173, 445
expenses 452, 458, 459
information 490, 494
memos 243
notes 245, 253
tasks 223, 229, 234
Category command 496
Category dialog box 496
category lists 152, 168, 495, 572
category marker 160, 168
Category pick list 493, 495
cautions 580, 588
CDs 208
CE Compliance Statement 619
cellular carriers 262
challenge-response prompts 559
Change Repeat dialog box 143, 227
Change your synchronization option 10,
595
changing
alarms 154
bookmarks 405, 407, 408
cache size 424
calendar events 154, 163
category names 492
date and time settings 502
e-mail accounts 291, 295, 368
e-mail filters 367
e-mail messages 318
Tungsten™ T5 Handheld 628
fonts 310, 320
Graffiti 2 ShortCut strokes 538
home pages 417, 419
information 70
locations 505, 506
owner information 541
passwords 369, 473
pen widths 245
playlists 216
preset connections 545
preset formats 529
privacy settings 154
repeating events 155
screen colors 521
screen fonts 518–519
server profiles 552
speed-dial entries 435
text colors 168
time zones 506
untimed events 141
URLs 405, 407
World Clock 510
character entry 62, 66, 118
See also data entry
character searches 48
charging battery 4, 544, 579, 589
chat rooms xxii
check boxes 25
checking for e-mail 297
checking space on handheld 111
checking the battery 274, 588
Choose Date command 223
Choose File dialog box 416
choosing
alarm sounds 509
alternate stroke shapes 535
background colors 246, 521
clock display options 510
command buttons 25
communications protocol 556
connections 552
currency options 453, 454, 455
home pages 417, 419
information 70
Internet Service Providers (ISPs) 552
items in lists 25, 43
menu commands 45, 46, 47
music 212, 214
options in dialog boxes 44
security levels 468
synchronization settings 83
choosing information 19
city preferences 526
cleaning your handheld 579
clear button (Calculator) 463
Clear cache on exit option 424
Clear Cache option 424
clear entry button (Calculator) 463
Clear Note command 245
clearing
calculators 463
History lists 416
Note Pad screens 245
clock 153, 508, 525, 527
See also World Clock
Color Theme Preferences screen 514, 521
color-coding 139, 149, 152
colors
applying to annotations 196
applying to e-mail 320
applying to events 139, 149, 152
applying to notes 246
changing screen 521
changing text 168
setting background 246, 521
column widths 321
comma-delimited files 107
command buttons 25
command equivalents (Graffiti 2) 61
command letters 47
Command mode 47
command shortcuts 47
command strokes 47
Command toolbar 47
commands 45, 46, 47
See also menus
communication speed 545, 546, 549
communications protocols 279, 369, 556
compact discs 208
company phone lists and memos 11, 17
completed tasks 230, 231, 232, 234
components (handheld) 2
Compress Day View check box 168
compressed files 336
computers
connecting to 8, 255, 267
copying information to 448
customizing connections for 548
Drive Mode and 103–106
File Transfer and 99–102
managing schedules from 172
overwriting information on 90, 92
preinstalled software for 28
removing Palm Desktop software 114
setting up mobile connections for 268
Tungsten™ T5 Handheld 629
setting usernames and passwords 268
synchronization options for 85, 87
synchronizing with 79, 83, 265, 599
troubleshooting File Transfer problems
600
troubleshooting synchronization
problems 594
updating information from 90, 92
conduit configuration screen 345
Conduit Settings command 14
conduit shortcuts 357
conduits 88, 356, 359
conference calls 146
conferences 145
Confirm note delete check box 251
confirmation messages 251
confirmation tones 571
conflicting events 168
conformity declaration 619
Connect to setting 548
connecting
headphones to handheld 20
headsets to handheld 540
to AC charger 21
to Bluetooth devices 21, 255, 257, 548
to dial-in servers 552
to mobile phones 258, 264
to networks 551, 554
to other devices 254, 255, 545
to personal computers 8, 255, 267
to power adapter 544, 588
to power sources 589
to the Internet 255, 411, 552
Connection pick list 552
Connection Preferences screen 545, 547
Connection Setup screen 259
connection types 255, 278
connections
See also connecting
adding login scripts for 558
adding trusted 268, 270
authentication servers and 562
automatically stopping remote 379
closing Internet 410
closing network 554
creating 547, 548
deleting 547
dropping 556
losing 589
omitting passkeys for 258
pairing with network services 293
precautions for 580, 622
preset setting for 545–550
restricting 256
retrying Internet 411
selecting 552
setting flow control for 549
setting timeout intervals for 378
setting up mobile 258–262
setting up network 261, 269, 554
setting up secure 359, 375, 385
setting up wireless 254, 265
synchronizing from 83
conserving power 5, 257, 542, 588
Contact Details dialog box 128
Contact Edit screen 121, 123
contacting ISP providers 262
contacts
See also Contacts application
adding 68, 118, 121, 126, 362
archiving 127
categorizing 128, 136, 491, 494
copying information for 119, 121, 125
customizing details for 128
deleting 127
displaying information for 123, 128
duplicating information for 121, 125
entering from Outlook 10, 595
entering in memos 238
entering notes for 121
keeping private 128, 136, 469
locating 126
managing 117
saving 120, 127
selecting 43
transferring from other applications 136
Contacts application
adding contact information 118–120
addressing e-mail from 314
archiving information in 127, 231
beaming from 444
benefits of 117
categorizing information in 491, 494
creating business cards 124
customizing fields in 123
displaying additional fields for 121
duplicating information 125
importing information for 107, 136
marking entries as private 469
opening 26, 118
related topics for 136
saving information in 120, 127
searching from 126
selecting field types for 122
setting display options for 129
Tungsten™ T5 Handheld 630
transferring information from 68
troubleshooting 136
viewing online help for 135
Contacts icon 26
Contacts list 128
continuous events See repeating events
controls
activating 534
application 25, 33
handheld 19
locating 49
navigator 41
cookies 422
Copy command 71, 576
Copy dialog box 576
Copy icon 47
copy-protected applications 576
copying
applications 95, 97, 448, 576
calculations 464
contacts 119, 121, 125
information 71
photos 198, 200, 448
service profiles 552
videos 200, 448
copying and pasting 71
corporate e-mail accounts 277, 279, 280
country information 530
CPUs
connecting to 8, 255, 267
copying information to 448
customizing connections for 548
Drive Mode and 103–106
File Transfer and 99–102
managing schedules from 172
overwriting information on 90, 92
preinstalled software for 28
removing Palm Desktop software 114
synchronization options for 85, 87
synchronizing with 79, 83, 265, 599
troubleshooting File Transfer problems
600
troubleshooting synchronization
problems 594
updating information from 90, 92
Cradle/Cable setting 548
creating
appointments 138
bookmarks 405, 416
business cards 124
categories 491
company-specific information 11
connections 547, 548
contacts 68, 118, 121, 126, 362
e-mail accounts 281, 286, 344
e-mail messages 308, 312, 415
expense records 451, 453, 454
filters 363
login scripts 558
memos 237, 238, 239
MP3 files 208
multi-day events 145
new locations 505
notes 245
owner information 541
passwords 268, 471, 472, 477
personal calendars 138
personal signatures 289, 316
photo albums 191
playlists 213–214
plug-in applications 562
reminders 120, 244
repeating events 142, 143
repeating tasks 225, 227
service profiles 551, 552, 555
ShortCut strokes 537
song lists 209
To Do lists 222, 223, 225
trusted pairs 258, 271
unscheduled events 141
untimed events 140, 145
user profiles 12
CSV files 107
currency 452, 453, 455
Currency pick list 453
currency symbols 453, 454, 455, 459
current date and time
checking 500
entering 64, 525, 528
Current URL option 418
cursor 66, 70
Custom Currencies dialog box 455
customer support xxii, 17, 177, 396, 617
customizing
backgrounds 168, 513, 517
calendar 166, 167
contact information 123, 128
currency symbols 455
data entry 531
expense lists 459
fonts 310
Graffiti 2 writing 535
handheld 27
handhelds 11, 17, 512
network settings 551–562
Tungsten™ T5 Handheld 631
preset formats 530
synchronization settings 85–93
Tasks list 233
Cut command 72
Cut icon 47
cutting text 71
cycling through calendar views 159
D
daily events 138, 142
daily schedules 161, 162, 166
daily tasks 226, 228
data 114
See also information
data entry
caution for 20
defined 66
input area for 19
methods for 50, 51, 531
data services 258, 410
databases 107, 381
Date & Time Preferences screen 525, 527
date formats 529, 530
dates
See also calendar
assigning to appointments 138, 142
assigning to repeating tasks 227, 228
changing 154, 451, 502
checking 500
displaying current 504
displaying due 234
displaying in World Clock 510
entering current 64, 525, 528
flagging series of 145
incorrect 590
recording completion 234
reserving in calendar 140
resetting 525, 527
scheduling reminders for 120
selecting on calendar 138, 223
setting alarms for specific 153, 225, 249
setting due 223, 224
setting location-specific 502, 525
setting repeat intervals for 143, 144,
145, 154
setting sequence 530
sorting by 250
viewing scheduled 159, 162, 163, 164
viewing specific 163
Day View
displaying overlapping events in 166
scheduling events for 138, 140
selecting 138, 161
setting display options for 152, 166, 168
setting timeframes for 170
Day View icon 138
Daylight Savings settings 502, 506
Days To Synchronize Mail option 354
DBA files 107
Deactivate Keylock button 542
deadlines 140
decimal separators 530
Default Currency pick list 455
default settings
overwriting 90, 92
restoring 523
selecting 86
Default View pick list 167
Delay command 560
delays 479, 544
Delete command 114
Delete Contact dialog box 127
Delete dialog box 114
Delete Event command 156
Delete Event dialog box 156
Delete From pick list 114
Delete icon 47
Delete Item command 457
Delete Memo command 241
Delete Memo dialog box 241
Delete messages on server option 286
Delete Note command 251
Delete Old Messages dialog box 329
Delete Task command 231
Delete Task dialog box 231
deleting
applications 113, 577
appointments 156
bookmarks 407
categories 493
connections 545, 547
contacts 127
desktop software 7
e-mail 286, 328, 329, 331
e-mail accounts 292
e-mail filters 367
events 156–158
expense records 457, 458
files from handheld 109
Graffiti 2 ShortCut strokes 538
information 72, 109, 477, 577, 590
locations 507
mail folders 325
memos 241
notes 251
Tungsten™ T5 Handheld 632
passwords 476
photos 192, 199
playlists 218
private entries 476
service profiles 557
songs 217
tasks 231–232
description fields 138, 139
deselecting options 25
Desktop overwrites handheld option 90, 92
desktop software
See also Palm Desktop software
downloading 17
overwriting information in 90, 92
removing old 7
updating handheld from 90, 92
desktop software, installing 28
Details dialog box 494, 549, 555
device name cache 273
Device name field 257
device names 273, 274, 541
Device pick list 112
devices 20, 255, 256, 545
See also Bluetooth devices
Dial prefix check box 553
dial-in connections 545
dial-in servers 551, 552, 554
dial-up accounts 262, 264
dial-up connections 548, 551
Dialer application
benefits of 429
dialing from 430, 431
related topics for 436
troubleshooting 436
Dialer icon 430
Dialer keypad 430
dialing from handheld 429, 430, 431, 432,
434
dialing in to networks 545
dialing preferences 548
Dialing setting (connections) 548
dialog boxes 25, 44
See also specific
dictionaries 569
digital cameras 569
digitizer (defined) 539
Disable device name cache command 273
disabling options 25
Disconnect command (Web Pro) 410
Disconnect on Exit option 379
disconnecting from Internet 410
disconnecting HotSync cable 594
Discoverable setting 256, 257, 271
discovering Bluetooth devices 256, 271, 273
Discovery icon 267, 271
Discovery Results screen 256, 271
disk space requirements 3
Display Name option 288, 374
Display Options command 167, 513, 516
Display Options dialog box
calendar 167
clock 510
e-mail 320
Home screen 513, 516
display preferences 516, 518, 520, 521
display See screen
Display View icon 403
displaying
application groups 494
application icons 591, 604
application information 17, 112
applications 497
appointments 159, 162, 163, 164
bookmarks 406
calculators 27
Category pick list 168, 169
Command toolbar 47
contact information 123, 128
current date and time 500, 504
e-mail attachments 340, 413
events 152, 169, 170
expansion card information 27
expense reports 27
expenses 459
Graffiti 2 alternate strokes 535
hidden or masked entries 471
HotSync log 84
images 179, 414
information 19, 25, 497
items in lists 43, 45
memos 239
notes 250
PDF files 30
personal calendars 137
photos 179, 569
pick lists 25
schedules 159, 161, 163, 164
slide shows 186
song lists 211
space information 112
tasks 159, 168, 229, 233, 234
unread messages 159, 168
URLs 401
web pages 403, 412, 414
World Clock 27, 510
Tungsten™ T5 Handheld 633
DNS (defined) 556
DNS addresses 556
Do not allow wakeup command 274
do’s and don’ts 579
DOC files 335
documentation xx, 29
Documents application 26
creating files 175
editing files 175
opening files 176
viewing files 175
Documents To Go desktop application 175
domain name system.(DNS) 556
down arrow controls 25
Download attachments option 299, 354
Download dialog box 412
download options 338
downloading
additional software 17
applications 95, 97, 335
attachments 335, 336, 339
e-mail 286, 297, 298, 381
files 335, 412
images 335
large messages 336, 339
multiple attachments 340
Palm Desktop software 3
photos 119
web pages 412
drafts 312
drained batteries 588
drawing freehand 196, 244
drawing tools 196
Drive Mode
defined 27
using 103
working on handheld 601
drivers 545
drop-down lists See lists
due dates 223, 224, 228, 234
dummy expansion card 570
Duplicate Contact command 125
duplicating contact information 121, 125
duration 139
E
e-mail
See also e-mail accounts
accessing 255, 260, 263, 278, 304
adding addresses to contacts 362
adding attachments to 340, 341
adding signatures 289, 316
addressing 122, 313, 314, 315, 378, 537
attaching events to 136, 173
attaching memos to 243, 449
attaching notes to 253
attaching photos to 202
attaching tasks to 236
automatically checking for 297
automatically emptying trash 378
changing fonts 310, 320
changing header information for 380
changing Inbox folders for 319
changing maximum size 298
changing messages 318
composing 308, 312, 415
connecting to Internet from 410
creating folders for 324
deleting 286, 328, 329, 331
downloading 286, 297, 298, 381
downloading attachments 335, 336, 339
emptying Trash folder for 331, 332, 378
filtering 300, 363, 365, 367
forwarding 326
logging in to accounts for 415
manually marking 333
moving messages 322
reading 307
reading files attached to 340, 413
receiving 263, 297, 298
related topics for 386
replying to 327
sending 263, 308, 311, 312, 415
setting display options 320
setting maximum size 287, 353
setting notification options for 303, 317
setting preferences for 360
setting retry intervals for 317
setting up 278, 281–285, 344, 552
specifying default programs for 351
switching to different service for 293,
294
synchronizing 344, 345, 347, 349, 352
tapping URLs in 328
viewing status of 306
viewing unread messages for 159, 168
wireless connections for 386
e-mail accounts
accessing from Internet 415
changing 291, 295, 368
connection types and 278
creating 286, 344
defining as synchronize-only 291
deleting 292
Tungsten™ T5 Handheld 634
displaying summary information for
356
excluding from synchronization 358
managing 291
scheduling auto get for 300, 305
selecting 293, 297
setting up secure connections for 359
synchronizing multiple 358
synchronizing with client 349, 351
testing 290
upgrading 277
e-mail applications 344, 350, 556
e-mail folders 319
e-mail providers 278, 283, 284
See also ISPs
eBooks 30
Edit Accounts option 368
Edit Categories command 229
Edit Categories dialog box 150, 151, 491,
492, 493
Edit Connection dialog box 546
Edit currencies command 453
Edit List dialog box 505, 507
Edit menu 71, 72
Edit Playlist dialog box 213
editing 70, 239, 245, 250
See also changing
electrical discharge 580
electrostatic discharge 621–622
email
accessing 26
Email address option 370
emergency information 491
empty screen 589
Empty Trash dialog box 331
emptying Trash folder 331, 332, 378
Enable Background Playback check box 212
Enable device name cache command 273
Enable Smart Addressing option 378
enabling buttons and controls 534
encryption 279, 377
End command 560
entering
current date and time 64, 525, 528
information 19, 50, 51, 67–79, 531
owner information 541
passkeys 260, 272
passwords 262, 284, 552, 555
phone numbers 430, 432, 434, 555
URLs 398
entry box 25, 66
eraser 245
eReader 30
error messages 598
errors xxi
ESD (electrostatic discharge) 621–622
ESMTP authentication 290, 295, 376
Essential Software folder 111
Eudora accounts 350
Euro, in onscreen keyboard 67
Event Details dialog box 154
events
See also appointments
adjusting for location 525
archiving 156, 157, 158
beaming 445
categorizing 139, 173, 445
changing descriptions 154
changing untimed 141
color-coding 139, 149, 152
conflicting 168
contact information and 120
creating multi-day 145
creating untimed 140, 145
defined 138
defining repeating 142, 143
deleting 156–158
displaying 152, 169, 170
entering notes for 146, 147
extending beyond midnight 145
finding overlapping 166
marking as private 139, 173
rescheduling 154–155, 163
scheduling 138, 140, 170
setting alarms for 153, 171
sharing 173
types of 138
viewing free time for 168
viewing specific time for 169
Excel files 26, 276
creating and viewing 175
transferring to handheld 78
exchanging
applications 31, 578
event records 173
expansion cards 578
files 255, 276
from outside sources 17
information 20, 68, 79, 107
memos 243
messages 396
notes from Note Pad 253
task records 236
exclamation points (!) in Tasks list 234
expansion card slot 20, 588
Tungsten™ T5 Handheld 635
expansion cards
adding applications to 28, 29, 578
battery life and 588
beaming from 446
benefits of 569
copying applications to 448, 576
deleting information on 577
displaying information about 27, 574
dummy card 570
formatting 577
getting applications on 112
inserting 20, 571
limitations 574
moving applications to 96
opening applications on 572
opening files on 573
overview 568
preventing damage to 570
related topics for 578
removing 570
removing applications on 113
renaming 575
saving multimedia files on 179
transferring audio files to 204–206,
208–211
types of 569
viewing information on 414
Expense application 27
archiving information in 457
benefits of 450
categorizing information in 491
categorizing with Calculator 491
changing information 451
choosing currency options 453
deleting categories 493
deleting information in 457–458
entering expenses in 451–452
getting help with 460
opening 451, 460
related topics for 461
saving information in 452
transferring information to 68
troubleshooting 461
Expense icon 27
Expense Preferences dialog box 451, 454
expense records
See also Expense application
categorizing 452, 458, 459
deleting 457, 458
entering information in 451, 454
organizing related expenses in 453
viewing information in 459
expense reports 27, 453, 458, 459
Expense type pick list 451
extending battery 512, 588
external data sources 17
external devices 20, 255, 545
external speaker 540
F
fade setting 168, 514, 517
FAQs 586
Favorites View
changing entries 514
defined 26
icon on status bar 22
moving around 42
using the 5-way 42
FCC Statement 618
fields 25, 121, 122, 123
file names 576
File Transfer application
backing up internal drive 100
defined 29
overview 76
troubleshooting 600
using 99
viewing internal flash drive 600
file types 179, 204
files
accessing 425
attaching to e-mail 202, 340, 342
displaying contents 413
displaying on expansion cards 574
downloading 335, 412
installation prerequisites for 111
installing on handheld 95
installing on Windows computers 93
locating 96
opening on expansion cards 573
opening text 335
removing 109, 577
restoring archived 109
saving 412
sharing 255
transferring to handheld 29, 107, 276,
412
troubleshooting uninstalled 598
Files application
defined 26
opening 36
using 36
viewing internal flash drive 600
filing events 139
filtering e-mail 300, 363, 365, 367
Tungsten™ T5 Handheld 636
Filters dialog box 363, 365
finances 450, 491
See also Expense application
Find dialog box 48
Find icon 48
Find icon on status bar 22
Find More button 48
Find on Page command 401
finding
contacts 126
files 96
information 48
overlapping events 166
firewalls 280
flash drive on handheld 75
flow control (connections) 549
Flow Ctl pick list 549
Folder Synchronization Options setting 355
folders 322, 324, 355, 595
Font command 519
font styles 519
fonts 310, 320, 403, 518–519
forgetting passwords 476
form fields (web pages) 421
Format Card command 577
formats
e-mail messages 308
information-specific 529
multimedia file types 179
Formats Preferences screen 529
formatting expansion cards 577
forwarding e-mail 326
freehand drawing 196, 244
freeing up space 109, 113, 158, 590
frequently asked questions 586
front panel controls 19
frozen screen 580, 589
Full header option 380
full-screen pen stroke 524
Full-screen Writing
description 52
status bar button 53
full-screen writing 245, 533
icon on status bar 22
G
Game Sound pick list 540
games 494, 540, 569
General Packet Radio Service (GPRS) 261
gestures (Graffiti 2 writing) 61
Get IP command 560
Get Mail Options dialog box 298
Get unread e-mail only option 299
Get unread mail option 286
getting started xx, xxi, 6, 29
Getting Started Guide 29
GIF files 335, 414
Go To Date dialog box 138, 140
Go to Web Page dialog box 398
Go to Web Page icon 398
going online 255
GPRS data services 258, 410
GPRS mobile phones 261, 269, 545
Graffiti 2
Full-screen Writing 52
input areas 51
Graffiti 2 command strokes 47
Graffiti 2 Preferences screen 535
Graffiti 2 writing
changing strokes for 538
choosing input area for 532
copying and pasting with 71
creating tasks with 223
deleting information with 72
deleting ShortCuts 538
entering commands with 61
entering information with 51, 54–63
entering ShortCut strokes 64–65, 536
getting help with 60
guidelines for 55
overview 51
setting alternate stroke shapes for 535
setting preferences for 532–538
troubleshooting problems with 592
GSM mobile phones 545
H
handheld
connecting to AC charger 21
customizing 27
preinstalled applications for 26
resetting 21
viewing applications on 19
viewing information on 19
Handheld Settings Overview screen 357
Handheld view (Web Pro) 403
handhelds
accessing features 46
adding additional software 110, 569
adding applications to 1, 562, 578
adding owner information 541
adding user information 7, 11
backing up e-mail databases from 381
beaming to. See beaming
benefits of 18
Tungsten™ T5 Handheld 637
charging battery for 4, 544, 579, 589
checking space on 111
components of 2
connecting to other devices 545
connecting to PCs 8
connecting to power adapter 544, 588
controls described 19
customizing 11, 17, 512
disconnecting from HotSync cable 594
do’s and don’ts 579
freeing up space on 109, 113, 158, 590
getting additional information about
xxii
getting help with 616
getting unexpected results 539
locking 477–480, 541
losing 541
maintenance information for 579
naming 257
not making sounds 590
not responding 542, 580, 589
opening 588
protecting 256, 260
recharging battery 4, 5, 544, 588
related topics for 17, 31
removing items 109
replacing information on 90, 92
resetting 477, 580, 589
restoring information on 583
running out of space on 569
setting auto-off delay for 544
setting idle timeouts for 556
setting power preferences for 542–544
setting up 1, 6, 7, 17
synchronizing 476
synchronizing wirelessly 255, 265
synchronizing with user profiles 11, 14,
16
system requirements for 2
timing out 595
troubleshooting 539, 586
turning itself off 590
turning on accidentally 542
turning on and off 6, 542
upgrading 4, 7
viewing applications on 497
waking up 274
handwriting 592
See also Graffiti 2 writing
hard resets 477, 582, 583, 589
header options (e-mail) 380
headphone jack 20, 580
headphones 20, 580
headsets 540, 580
help xxii, 17, 25, 60, 476, 616
Help menu 594
hiding
address fields 399
currency symbols 459
private entries 468, 470
high-speed connections 264
high-speed data services 551
high-speed wireless carrier 255
highlighting menu commands 45
See also selection highlight
hints 25, 476
See also help
History dialog box 464
History list 416
Holiday Files folder 172
holidays 140, 142, 144
Home icon 24
home page 402, 417, 419
Home Page check box 418
Home Page icon 417
Home Page option 419
Home screen
displaying icons on 604
opening applications on 34
Home screen See Applications View
hosts 556
HotSync cable
connecting to PCs with 8
disconnecting 594
synchronizing with 83
HotSync icon 27
HotSync log 84
HotSync Manager
See also synchronizing
not responding 598
restoring information from 583
starting 27, 86, 266
turning off 86
HotSync Manager icon 83, 594
HotSync menu 98
HotSync Online Troubleshooting Guide 594
HotSync technology 83
how-to information xxi
HTM files 335, 414
HTML files 335, 410, 413, 414
HTML messages 308, 309, 328
hyperlinks 402
See also URLs
Tungsten™ T5 Handheld 638
I
icons
application 516, 523
Command toolbar 47
input area 24
missing 591
VersaMail application 306, 318, 357
ICS files 107, 335
idle timeouts 556
image files 179, 335, 414
images
changing download preferences for 420
downloading 335
IMAP mail folders 383, 384, 385
IMAP mail servers 345, 350
IMAP protocol 279, 283
IMAP servers 284, 286, 334
importing
contacts 136
information 12, 107
Inbox 290, 304, 319
Inbox icons 306
incoming mail options 286, 371, 372
Incoming mail server option 370
incoming mail servers 278, 284
incompatible applications 612
incorrect dates and time 590
Info command 112
Info dialog box 112
information
accessing 41, 468
backing up 28
beaming 443–447
categorizing 490, 494
caution for entering 20
caution for hard resets and 582
changing categories for 495
combining in different categories 492
copying and pasting 71
creating owner 541
creating user-specific 7, 11
defining abbreviations for 536, 537
deleting 72, 109, 477, 577, 590
displaying 19, 25, 497
duplicating 125
editing 70
entering 19, 50, 51, 67–79, 531
importing 12, 107
in program memory 75
keeping private 467, 469
losing xxi, 45
managing 28
not finding 593
organizing 49, 490
password-protecting 471, 472, 473
receiving from outside sources 17
related topics for 73, 449, 489
restoring 476, 478, 583
saving 41, 109, 593
searching for 48
selecting 19, 70
setting up multiple handhelds for 7, 11
sharing 20, 119, 237, 437, 448, 578
synchronizing 79, 594
transferring to expansion cards 448
updating 79, 88
upgrades and 7
viewing by category 497
infrared port See IR port
Infrared setting 548
initialization strings (modems) 379, 549
input area 19, 24, 532
icon on status bar 22
inserting expansion cards 20, 571
installation CD 2, 7, 28, 110, 586
installation prerequisites 111
installing
additional software 28, 110
applications 28, 572
Palm Desktop software 3, 7, 28
related topics for 17
instant messenger (IM) accounts 122
Int’l button 67
interactive tutorial 7
internal flash drive 75
backing up 100
difference between program memory
and 75
viewing contents 75, 600
international keyboard 67
Internet
See also web sites
accessing 255, 277
browsing 255
connecting to 255, 411, 552
disconnecting from 410
e-mail accounts and 415
retrying connections for 411
selecting service provider for 264
setting up network connections for 262
Internet Explorer 2
See also web browsers
Internet mail servers 350
Internet Message Access Protocol (IMAP)
283
Tungsten™ T5 Handheld 639
Internet protocol (IP) 556
Internet Service Providers (ISPs) 255, 278,
284, 551
invalidating warranty 588
IP Address check box 556
IP addresses 556
IR port
beaming from 443, 444, 445
creating connections for 545
location of 20
setting up connections for 548
synchronizing from 83
IR to a PC/Handheld connection 545, 546
ISP accounts 551
ISPs 255, 278, 284, 551
iTunes
transferring songs from CD 208
J
J2ME files 30
jack (headphone) 20
Java Technologies software 30
JPG files 179, 335, 414
K
keeping track of expenses 450
key exchange 272
key terms xxii
keyboard
onscreen types 67
keyboard icons 24
keyboards
connecting to portable 239
entering information with 66, 67
opening alternative 67
opening onscreen 24
Keyguard 20
Keylock 542, 543
Keylock Preferences screen 542, 588
keys (onscreen keyboard) 67
L
LAN Setup option 269
landscape view 23
LANs See networks
laptops 255
large fonts 519
large images 420
Last Page Viewed option 419
launching See opening
Leave mail on server option 286
left arrow controls 25
letter keyboard icon 24
liability ii
lightning bolt icon 589
line selection 70
links (documentation) xxi
links (web pages) 402
List icon 184
list screens 43
List view (Media) 180, 184
listening to music 20, 203, 204, 569
lists
See also song lists
clearing History 416
creating company phone 11
creating To Do 222, 225
customizing expense 459
customizing Tasks 233
displaying applications icons in 516
displaying bookmarks in 406
displaying pick 25
displaying song 211
finding items in 505
moving between items in 43
opening category 152, 168, 572
opening History 416
ordering memos in 240
rearranging items in 240
selecting items in 25, 43
loading user profiles 15, 16
Local Area Networks See networks
locating
contacts 126
controls 49
files 96
information 48
overlapping events 166
Location field 146
Location pick list 505, 526
location settings (World Clock) 501, 504,
506
location-specific preferences 525–530
locations, deleting 507
Lock Handheld dialog box 478
lock icons 446, 576
lock options 479
locking
handheld buttons 542
handhelds 477–480, 541
log files 84
logging in to e-mail accounts 280, 415
logging in to network servers 558
Login Script dialog box 558, 559
login scripts 558–561
Tungsten™ T5 Handheld 640
Look Up line (Contacts) 126
Lookup screen 314
losing
handheld 541
information xxi, 45
passwords 476, 477
Lotus Notes 345, 349
low batteries 5, 588
lowercase letters 55, 534
M
Mac information
creating contacts 135
creating notes 252
creating user profiles 13
described xxi
displaying tasks 235
displaying videos 179
entering information 82
handheld system requirements 3
installing handheld software 7, 97–99,
111
mobile connections 259
opening calendars 172
synchronizing handheld 87, 91
synchronizing with user profiles 16
transferring MP3 files to handheld 207
troubleshooting problems 587
writing memos 242
Mac OS X systems 97
magnifying glass (Adobe Reader) xx
Mail Client pick list 350
mail databases 381
mail folders 322, 324, 355
mail servers 280, 284
Mail Servers command 295, 368
Mail Servers screen 296, 369, 370, 371
Mail Service pick list 283
Mail Services pick list 284
mail. See e-mail
maintenance information 579
Make Default check box 93
Manual synchronization option 86
manually locking handhelds 477, 480
marking information as private 469
masking private entries 468, 470, 471
math calculators 27, 462
Maximum Message Size option 287, 353
MCI connections 553
Media
desktop application 78
Media application
backing up information in 28
benefits of 178
displaying multimedia files 191, 193,
195, 196, 198, 199
displaying photos or videos 180
opening 180, 184, 186, 188, 189, 201
organizing photos and videos 191
overview 178, 201
related topics for 202
troubleshooting 202
Media icon 26
memory 113, 423, 590
memory button (Calculator) 463
memory cards 188, 577
memory clear button (Calculator) 463
memory recall button (Calculator) 463
memos
See also notes; Memos application
adding contact information to 126, 238
backing up 28
categorizing 243
creating 237, 238, 239
deleting 241
displaying 239
editing 239, 240
exchanging 243
keeping private 243, 469
organizing 240, 243
saving 238, 241
selecting 43
sending as attachments 243
transferring to PCs 240
Memos application
categorizing information in 491
getting help with 242
importing information for 107
marking entries as private 469
opening 27, 238, 523
overview 237
related topics for 243
reordering memos lists 240
selecting memos 239
transferring information to 68
troubleshooting 243, 603
writing memos with 238
Memos icon 27
Memos list 238, 239, 240
menu bar 46
Menu icon 592
menu shortcuts 47
Tungsten™ T5 Handheld 641
menus 45, 46
icon on status bar 22
messages
See also e-mail; text messages
automatically resending 311
connection types for 255
displaying unread 159, 168
downloading large 336, 339
receiving 255, 388
removing confirmation 251
sending plain text 308, 309
setting alarms for 509
Messages option 298
Microsoft Exchange accounts 345, 349
Microsoft Internet Explorer See Internet
Explorer
Microsoft Outlook
applications that synchronize 79
transferring into to handheld 77
Microsoft Outlook See Outlook
Microsoft Windows systems See Windows
information
Microsoft Word application 240
Microsoft Word documents 335
Microsoft Word files 26, 276
missing applications 26, 591
missing icons 591
mobile devices 122, 128
mobile phones
accessing e-mail accounts from 293
accessing Internet with 255
attaching modems to 545
beaming to 278
connecting to 255, 258, 264, 550, 606
connecting to Internet from 264
creating trusted pairs for 258, 605
dialing 130, 131, 429
high-speed connections and 261
key exchanges and 272
passkeys and 260, 605
requirements for 133, 258
Modem Wait option 379
modems
connecting to IR port from 545
entering initialization strings for 379,
549
setting up connections for 548, 552
Money category 491
money See currency
Month View 152, 164, 166, 169
Month View icon 164
month, setting 502, 528
monthly events 142
monthly schedules 164
monthly tasks 226, 228
More button 339
moving around dialog boxes 44
moving files into internal flash drive 99–106
moving photos 193
moving the slider 25
moving through documentation xx
moving through screens 41
moving through web sites 402, 405
moving web pages 404
MP3 files 204–207
transferring to handheld 78
MPA files 107
Multi-connector 21
multi-day events 145
multi-line descriptions 138
multimedia applications 494
multimedia file types 179
multimedia files 343
multimedia messages
sending 255
MultiMediaCard expansion cards 569
multiple recipients (e-mail) 313
music
changing playlists for 216
creating playlists for 213–214
creating song lists for 209
deleting playlists for 218
listening to 20, 203, 204, 569
playing 203, 212, 215, 604
related topics for 221
removing from playlists 217
selecting 212, 214
stopping 212
storing 569
viewing details 219
Music application 212
music application 203
music files
transferring to handheld 78
N
names See usernames; contacts
naming
connections 548
e-mail accounts 283
expansion cards 575
handhelds 257, 541
mail folders 325
photo albums 192
playlists 213
Tungsten™ T5 Handheld 642
user profiles 12, 13
navigating through documentation xx
navigating through web sites 402, 405
navigational controls 25
navigator 19, 25, 41–45
navigator controls 41
negative numbers 463
Network Preferences screen 551, 554, 555,
557, 558
network services 293
network settings 551–562
networks
accessing accounts for 260
accessing corporate 280
accessing e-mail from 255
closing connections for 554
connecting to 551, 554
corporate e-mail accounts and 279, 280
creating login scripts for 558–561
customizing connections for 548
deleting service profiles for 557
dialing in to 545
losing connections to 589
selecting communications protocol for
556
setting IP addresses for 556
setting up connections for 261, 269, 554
setting up service profiles for 551, 552
specifying as trusted device 268, 270
synchronizing over 83
new lines 238
New Profile screen 12, 13
next arrow icon 25
No-time icon 160
Normal view (Web Pro) 403
Note Pad
See also notes
backing up information in 28
categorizing information in 491, 495
clearing 245
creating notes from 245
deleting notes in 251
displaying notes in 250
getting help with 252, 253
opening 27, 245
overview 244
related topics for 253
selecting pens 247
setting color preferences 246–247
troubleshooting 604
Note Pad icon 27
notes
See also memos; Note Pad
attaching alarms to 248
attaching to e-mail 253
backing up 28
categorizing 245, 253
creating 245
deleting 251
editing 245, 250
marking as private 245, 253
saving 245
selecting 43, 250
setting background colors for 247
sharing 253
sorting 250
notification options (e-mail) 303, 317
Notify Sound pick list 303
number formats 461, 529, 530
number keyboard 24
number keyboard icon 24
numbers 57, 66, 463, 534
O
off-line viewing 412, 413
Office files 78, 174–176
omitting passkeys 258
omitting passwords 552
on 520
Online Troubleshooting Guide 594
onscreen keyboards See keyboards
opening
applications 34, 80, 523, 572
calendars 172
category lists 152, 168, 572
dialog boxes 25, 44
files 573
Find dialog box 48
handheld 588
handheld menus 46
History lists 416
HotSync Manager 27, 266
image files 335
masked entries 471
Note Pad 27, 245
onscreen keyboards 24, 67
photo albums 192
RealOne Mobile Player 220
RealPlayer 26
Reminders screen 304
text files 335
text messages 391
web pages 416, 420
operating systems 2
optional information xxi
Tungsten™ T5 Handheld 643
options 25, 85
order forms 421
organizing
applications 49, 491
information 49, 490
orientation of screen 23
Outbox 312, 317, 318
Outbox icons 318
outgoing mail options 288, 290, 373, 375
Outgoing mail server option 370
outgoing mail servers 279, 284
Outlook
marking completed tasks and 230
setting as default mail program 351
synchronizing with 10, 89, 115, 595, 596
Overdue task icon 160
overdue tasks 159, 168, 229, 234
overlapping events 166
owner information 541
Owner Preferences screen 541
P
pager 122
paging through documentation xx
Palm Desktop Installer icon 7
Palm Desktop software
completing repeated tasks and 230
creating user profiles from 12, 13
described 2, 28
downloading 3
entering information in 80, 82
importing information to 107, 109
installing 3, 7, 28
opening applications in 80, 82
requiring password entry for 473
restoring archived items to 109
synchronizing with 10, 595
system requirements for 2
transferring info to handheld 77
troubleshooting 586
uninstalling 114
upgrading handhelds and 7
Palm Dialer software. See Dialer application
Palm OS applications 33
Palm OS handhelds
adding user information to multiple 11
beaming to 173, 578
exchanging memos with 243
exchanging messages with 396
exchanging photos and videos with 202
sharing information with 31
sharing notes with 253
sharing tasks with 236
upgrading from 4
palmOne Quick Install icon 95
palmOne Quick Install software 93, 598
palmOne Quick Install window 96
palmOne technical support 17
paper clip icon 336, 337, 339
parts (handheld) 2
passkeys 260, 268, 270, 272, 605
Password check box 284
passwords
changing 369, 473
creating 472, 477
deleting 476
e-mail accounts and 279
encrypting 377
entering 262, 284, 552, 555
forgetting 476
locking handhelds with 477, 541
losing 477
network connections and 270
omitting 552
opening web pages and 400
overview 471
passkeys and 260
requiring 473
security options for 468
setting 268
troubleshooting 610
validating 295
Paste command 71
Paste icon 47
pasting information 71, 464
patches 113
PC Setup dialog box 265, 267, 269
PC Setup option 267
PCs See personal computers
PDAs 18
PDF files 30
pen 246
Pen selector 245
pen widths 245
percentage button (Calculator) 463
performance 579
period (.) character 533
peripheral devices. See external devices
personal computers
connecting to 8, 255, 267
copying information to 448
customizing connections for 548
managing schedules from 172
overwriting information on 90, 92
preinstalled software for 28
Tungsten™ T5 Handheld 644
removing Palm Desktop software 114
setting usernames and passwords 268
synchronization options for 85, 87
synchronizing with 79, 83, 265, 599
troubleshooting File Transfer 600
troubleshooting synchronization
problems 594
updating information from 90, 92
personal digital assistants (PDAs) 18
personal information 422, 471
personalizing contact information 123
personalizing handheld 1, 17
See also customizing
phone connections 258–262
phone drivers 545
Phone Link Updater application 258
Phone Lookup 68, 126
phone numbers
adding speed dial entries for 433
entering 430, 432, 434, 555
getting from contacts 68, 122, 126
organizing emergency 491
redialing 431
sharing 20
temporary storage for 244
phone settings 552
Phone Setup dialog box 258
Phone Setup option 258
phones 272, 545, 548
See also conference calls; mobile
phones
photo albums
arranging photos in 193, 195
creating 191
moving photos to other 194
removing photos 199
scrolling through 190
selecting 192
Photo Details screen 190
photos
adding notes to 190
adding to albums 192
adding to contacts 119
adjusting fade setting for 514, 517
attaching to e-mail 343
copying 198, 200, 448
deleting 192, 199
e-mailing 202
finding 182
moving 193
previewing 180
saving 179
selecting 43
selecting as backgrounds 168, 513, 517
setting slide show delay option 186
sharing 94, 200
sorting 195
storing 569
transferring to handheld 78
viewing 569
viewing details of 189, 190
Photos application. See Media application
Photos icon 604
pick lists 25
Picture box 119
PIM applications, transferring info to
handheld 77
plain text messages 308, 309, 328
playing back video clips 182
playing music 203, 204, 212, 215, 604
playlists 209, 211
deleting songs on 217
editing 216
naming 213
removing 218
reordering music on 217
See also music
selecting music from 212, 215
troubleshooting 605
plug-in applications 562
POP protocol 283
POP servers 279, 284, 286, 333, 345
Port Number option 287, 290
portable keyboards 239
portrait view 23
ports 20
Post Office Protocol (POP) 283
See also POP servers
power adapter 579, 589
power button 20
power consumption options 543
power preferences 542–544
Power Preferences screen 543
power-saving settings 543, 544
PowerPoint files
creating and viewing 175
transferring to handheld 78
PRC applications 562
precautions 580, 588, 622
predefined service profiles 555
preferences 177, 396, 512, 567
See also customizing
Preferences command 170
Preferences screen 27
Prefs icon 27
Tungsten™ T5 Handheld 645
preinstalled applications 26, 113
prerequisites xxii
preset connections 545, 547
preset delays 479
preset formats 529
previous arrow icon 25
Previous View icon (Adobe Reader) xx
Previously Viewed pick list 418
primary location 501, 502, 507, 510
printing
expense reports 27
online documentation xx
prioritizing tasks 223, 234
privacy FAGs 610
privacy levels 470
privacy settings
applications 49
calendar 154, 173
contacts 136
information 468
memos 243
notes 253
tasks 236
voice memos 396
web pages 422
Private check box 469
profiles 11–16
program memory 75
synchronization and 76
viewing contents 600
programs See software; applications
Prompt command 560
prompts 559
protecting handheld 256, 579
protecting information 467, 469, 477
protocol (defined) 283
Protocol pick list 283
proxy servers 425, 426
punctuation marks 55, 58
Punctuation Shift indicator 62
Punctuation Shift stroke 62, 534
Purge Categories dialog box 458
Purge command 158, 232, 458
Purge dialog box 158, 232
purging items 590
Q
quarterly tasks 227
Query DNS check box 556
questions and answers 586
quick buttons
location of 19
opening applications from 26
Quick Install icon 95
Quick Install software 28, 93, 598
Quick Install window 96
Quick Look Up icon 126
Quick Look Up line 126
Quick Tour 6, 27
R
radio 21, 29
range (peripheral connections) 256
Read pick list 320
reading
e-mail 307
text messages 391, 393
Real Music Store 209
RealOne Mobile Player
adding song lists 213
benefits of 203
deleting playlists 218
displaying song details 220
editing playlists 216
getting help with 213, 220, 221
opening 220
playing songs from 215
setting period of inactivity for 212
troubleshooting 604
turning off 212
RealPlayer
compatible formats for 204
converting songs on CDs 208
getting help with 205, 210
installing 29
opening 26
transferring MP3 files 204
transferring songs from CD 208
RealPlayer icon 26
reassigning application buttons 523
reboots See resetting handheld
Receipt Details dialog box 453
Receive Format pick list 309
receiving e-mail 263, 297, 298
receiving messages 255, 388
recently visited web pages 402
recharging battery 4, 5, 544, 588
recipes 241
Recipient List screen 313, 314
Record menu 444
record screens 44
records
deleting expense 457
entering information in 119
getting number of 113
Tungsten™ T5 Handheld 646
hard resets and 582
moving between 44
setting privacy levels for 470
sorting 136, 243, 459
specifying as first 118
recovering memory 590
recurring events 138
redialing phone numbers 431
related items, categorizing 491
related topics xxi
Remember Last Category check box 516
reminders
canceling 509
creating 244
scheduling 120, 138
setting alarms as 508
specifying notes as 248
Reminders screen 304, 317
remote access accounts 551
remote connections 379
remote devices 273
remote servers 425, 551
removing
applications 113, 577
appointments 156
bookmarks 407
categories 493
confirmation messages 251
connections 545, 547
contacts 127
desktop software 7
e-mail 286, 328, 329, 331
e-mail accounts 292
e-mail filters 367
events 156–158
expansion cards 570
expense records 457, 458
files from handheld 109
Graffiti 2 ShortCut strokes 538
information 72, 109, 477, 577, 590
locations 507
mail folders 325
memos 241
notes 251
Palm Desktop software 114
passwords 476
photos 192, 199
playlists 218
private entries 476
repeating tasks 231
selection highlight 43
service profiles 557
songs 217
tasks 231–232
Rename Card dialog box 575
Rename Custom Fields dialog box 123
renaming
categories 492
expansion cards 575
mail folders 325
preset connections 545
web pages 413
Repeat icon 161
repeat intervals
calendar 142, 145
tasks 226, 228
repeating events
changing 155
deleting 156, 157
displaying 169
scheduling 142, 143
repeating tasks 225, 227, 230, 231
Reply Options dialog box 327
Reply To Address option 288, 374
replying to
e-mail 327
required steps xxi
rescheduling events 154–155, 163
resending messages 311
reserving dates 140
reset button 21, 580, 582
resetting
application buttons 523
clock 502, 527
Graffiti 2 ShortCut strokes 538
handheld 477, 580, 589
local preferences 525, 527
passwords 473
preset connections 545
preset formats 529
screen fonts 519
server profiles 552
resetting handheld 21
resizing
text 239
restarting handheld. See resets
restoring
archived items 109
defaults 523
information 476, 478, 583
restricting handheld connections 256
restrictions 580, 588
retrying
auto get mail setting 305
e-mail delivery 317
Tungsten™ T5 Handheld 647
Internet connections 411
right arrow controls 25
rotary dialing 548
rotating the screen 23
icon on status bar 22
running out of memory 113
running out of space 569
S
Save Page dialog box 413
saving
appointments 139
battery power 542
contacts 120, 127
files 412
information 41, 109, 593
memos 238, 241
notes 245
photos 179
synchronization settings 93
tasks 223, 231, 232
web cookies 422
web pages 413, 423
scheduled sending retry (e-mail) 280
schedules 137, 159, 168, 525
See also appointments; calendar
scheduling
appointments 138–139
auto get mail 300, 301, 305
backup and synchronization 8, 79
events 138, 140, 145, 170
reminders 120, 138
repeating tasks 225, 227
untimed events 141
scheduling conflicts 137
screen
adding photos as backgrounds 168,
513, 517
adjusting brightness 518, 588
aligning 539
blank 589
caring for 579
caution for 20
changing colors of 521
changing fonts for 518–519
clearing 245
frozen 580, 589
landscape and portrait views 23
maintaining 579
moving through 19, 41
navigational controls for 25
not responding 542, 580, 589
overview 24
scrolling through 25
setting input area for 532
tapping elements on 24, 534, 539, 579
viewing information on 19
writing area on 56, 60
screen rotation 23
icon on status bar 22
scripts 562
scroll bar 25
scrolling 42, 45
accelerating 43
from screen-to-screen 25
list screens 43
menus 45
record screens 44
to dates 138
SD memory cards 569
SDIO accessories 569
SDIO cards 279, 569
searching for information 48, 126
searching web pages 401
secondary locations 504, 507, 510
secure connections 287, 290, 359, 375, 385
Secure Digital input/output (SDIO) 569
Secure Socket Layer 287, 290, 359, 385
security 552
security levels 468
security options 468
applications 49
calendar 173
contacts 136
handheld 260
memos 243
notes 253
tasks 236
voice memos 396
Security Preferences dialog box
changing passwords 473
creating passwords 472
locking handhelds 541
masking private entries 470
Select a Color Theme dialog box 514, 521,
522, 531
Select button (navigator) 43, 45
Select Colors dialog box 246
Select Font dialog box 310, 320, 519
Select Media screen 343
Select User dialog box 8, 83
selecting
alarm sounds 509
alternate stroke shapes 535
background colors 246, 521
Tungsten™ T5 Handheld 648
clock display options 510
command buttons 25
communications protocol 556
connections 552
currency options 453, 454, 455
home pages 417, 419
information 70
Internet Service Providers (ISPs) 552
items in lists 25, 43
menu commands 45, 46, 47
music 212, 214
options in dialog boxes 44
security levels 468
synchronization settings 83
selecting information 19
selection highlight 42, 43
self-help resources 616
Send command 560
Send CR command 560
Send e-mail from Outbox option 354
Send Password command 560
send retry failures 317, 318
Send to Handheld dialog box 97, 207
Send To Handheld droplet 29, 97
Send To palmOne Quick Install command
95
Send User ID command 560
sending
e-mail 263, 308, 311, 312, 415
multimedia messages 255
text messages 255, 387, 388
servers 425
service (defined) 264
Service Connection Progress messages 554
Service pick list 264, 552, 555
service profiles
deleting 557
selecting 554
setting up 551, 552, 555
service templates 551
services 264, 545, 559
Set Alarm dialog box 224, 249
Set as default check box 91
Set Country dialog box 530
Set Date & Time button 502
Set Date dialog box 502, 528
Set the default connection type option 299
Set Time dialog box 139, 503, 528
setting alarms 153, 224, 249, 508
setting cache size 423, 424
setting up e-mail accounts 278
setting up handhelds 1, 6, 7, 17
setting up wireless connections 254
settings See preferences
setup 586
Setup Devices option 258, 265, 267, 269
sharing
files 255
information 20, 119, 237, 437, 448, 578
photos 94, 200
videos 200
sharing FAQs 611
Short header option 380
Short Message Service (SMS) 388
short messages 387
ShortCut strokes (Graffiti 2 writing)
backing up 536
changing 538
deleting 538
described 64–65
setting up 536
ShortCut Text line 537
shortcuts xxii, 25, 47, 71, 524
ShortCuts Preferences screen 536, 538
Show History command 464
Show Multiple Locations setting 510
Show Private Records dialog box 471
Show videos in Slide Show option 186
side panel controls 20
sidebars (documentation) xxii
signatures 289, 316
Silent profile 540
Simple Mail Transfer Protocol. See SMTP
servers
sketching 244
Slide Show Delay pick list 186
slide shows 180, 186, 193
slider 25
small fonts 519, 520
small icons 516
Smart Addressing feature 315, 378
SMS application
additional information for 396
benefits of 387
installing 27
opening 388
sending text messages 388
SMS messages 388
SMS messaging 27
SMTP servers 284, 295
Snooze setting 509
soft resets 580, 589
software
See also specific application
accessing additional 17, 30
Tungsten™ T5 Handheld 649
adding additional 110, 569
included on handheld 26
installing 7, 28, 110
third-party applications and 8
Solitaire 30
Song Details dialog box 220
song lists 209, 211
deleting 218
editing 216
naming 213
removing items on 217
reordering music on 217
selecting items 212, 215
troubleshooting 605
songs 203, 569
See also music
Sort by date option 195
Sort by name option 195
Sort by option 320
Sort by pick list 250
Sort by type option 195
Sort manually option 195
Sort order option 320
sorting
contacts 136
expenses 459
memos 243
notes 250
photos 195
videos 195
sound files
See also audio files; music files
sounds
See also music; voice memos
changing alarm 248
setting alarm 153, 171, 234, 509
setting preferences for 540
Sounds & Alerts screen 540
space characters 536, 552
space information (handheld) 112
speaker 21, 540
special characters 55, 62, 63, 534
specifications 620
speed (communications) 545, 546, 549
Speed Dial screen 433, 435
Speed pick list 546, 549
speed-dial buttons 433
spreadsheets 26, 107, 276, 452
creating and viewing 175
transferring to handheld 78
square root button (Calculator) 463
SSL connections 287, 290, 359, 385
start pages. See Home page
Start with pick list 419
starting
HotSync Manager 86, 266
locked handhelds 477
Outlook applications 89
starting HotSync Manager 27
static electricity 580, 621–622
status bar icon descriptions 22
stereo headphones 20
stopping
downloading operations 412
information searches 48
Internet connections 411
playback 212
storage 568, 569
storing
device names 273
web pages 423
stylus 6, 20, 54, 196, 579
Subject fields 312
subject lines (e-mail) 297, 312
Subjects Only option 298
summary view (e-mail) 321
supported file types 179, 204
switching between applications 10, 41, 572,
595
symbols 62, 63, 66, 118, 534
Sync IMAP Folders screen 384
synchronization options
applications 88
e-mail 347, 349, 352
handheld 10, 83, 85–93, 595
synchronization software 88, 114
synchronize (defined) 8
Synchronize Active Accounts option 346
Synchronize incoming e-mail option 354
Synchronize to local check box 350
Synchronize unread mail only option 354
synchronizing
applications 84, 88, 597
caution for 114
e-mail 344, 345, 347, 349, 352
handhelds 476
IMAP mail folders 383, 384, 385
info not updating 601
information 79, 594
installing applications and 93, 95
multiple e-mail accounts 358
over networks 83
overview 76
related topics for 17
third-party applications and 8
Tungsten™ T5 Handheld 650
troubleshooting problems 84, 594–599
upgrades and 4
usernames 281
wirelessly 255, 265
with IR port 83
with Microsoft Outlook 10, 89, 115, 595,
596
with user profiles 11, 14, 16
system information, icon on status bar 22
System Preferences screen 382
system requirements 2
System Sound pick list 540
T
TAB files 107
tab-delimited files 107
tapping
application titles 46
arrow icons 25
check boxes 25
command buttons 25
entry boxes 25
menu items 46
problems with 580, 589, 591
screen elements 24, 534, 539, 579
URLs 410
Task Preferences dialog box 224, 233
tasks
See also Tasks application
adding contact information to 126
adding notes to 223
adding to Tasks list 233
archiving 231, 232
assigning due dates to 223, 224, 228
attaching to e-mail 236
categorizing 223, 229, 234
changing date due 234
combining with appointments 137
completing 230
creating 223
deleting 231–232
displaying 159, 168, 229, 233, 234
entering from Outlook 10, 595
managing 222
marking as private 223
organizing 229
prioritizing 223, 234
reordering 234
saving 223, 231, 232
scheduling repeating 225, 227
setting alarms for 224, 234
setting repeat intervals for 226, 228
sharing 236
viewing due dates for 234
viewing overdue 234
Tasks application
adding tasks 223, 225, 227
additional information for 236
categorizing information in 491
getting help with 235
importing information for 107
marking completed tasks 230
opening 27, 223
overview 222
saving information for 232
saving information in 223
securing contents 236
setting display options for 229
setting preferences for 233–234
transferring information to 68
troubleshooting 236, 605
Tasks icon 27
Tasks list 159, 229, 231, 233
TDA files 107
technical assistance xxii, 17, 177, 396, 617
Technical Support office 617
technical terms xxii
telephone numbers See phone numbers
testing e-mail accounts 290
text
adjusting fade setting for 514, 517
changing color of 168, 521
changing screen fonts for 518
copying and pasting 71
entering 51, 66
entering abbreviations for 536, 537
formatting e-mail 308
resizing 239
searching for 48
selecting 48, 70
viewing against photos 168
text files 107, 335
text messages
managing 27
opening 391
sending 255, 387, 388
viewing 391, 392, 393, 395
third-party applications 8, 589, 612, 613
thousands separator 530
Thumbnail icon 182
Thumbnail view (Media) 180, 182
thumbnails (photos) 168, 513, 517
TIF files 335
TIFF files 179
Tungsten™ T5 Handheld 651
time
blocking out periods of 142, 145
changing 502
checking 500
displaying current 504
displaying free 168
displaying specific periods of 168
entering current 64
entering display options for 170
incorrect 590
resetting 154, 525, 527
scheduling periods of 139
setting current 528
setting for alarms 153, 225, 249, 508
setting location-specific 27, 502, 525
unscheduled events and 141
time bars 168
time formats 529, 530
time zones 504, 506, 525, 526
timed events 169
timeout intervals 378
Timeout option 378
tips xxii, 17, 25
Tips icon 25
To Do lists 222, 225
See also tasks
toolbars 47
top arrow controls 25
top panel controls 20
touch screen See screen
Touchscreen Preferences screen 539
TouchTone dialing 548
tracking expenses 27, 450
transfer options 584
transferring
applications 28, 29, 96
files 29, 107, 276, 412
from outside sources 17
information 20, 68, 79, 107
wirelessly 255
Trash folder 331, 332, 378
travel expenses 459
travel guides 569
troubleshooting 8, 84, 539, 586
trusted connections 268, 270
Trusted Devices option 271
trusted pair (defined) 258
trusted pairs 255, 256, 258, 271
TSV files 107
turning handheld on and off 542, 544
turning off alarms 509
turning off HotSync Manager 86
turning sounds off 540
Tutorial 30
tutorial 7
TXT files 107
U
underlined links 402
underlined words (in documentation) xxi
Undo icon 47
Unfiled category 492
unfreezing handheld 580, 582
uniform resource locators. See URLs
uninstalling
applications 590
Palm Desktop software 114
unread e-mail messages 159, 168, 333
Unread pick list 320
unrecognized devices 256
unscheduled events 141
unscheduled time slots 168
untimed events 120, 140, 141, 145, 169
up arrow controls 25
updating
information 88
owner information 541
third-party applications 8
updating information 79
upgrades 4, 7, 111, 277
uppercase letters 54, 55, 534
URLs
accessing web pages with 398, 401
changing 405, 407
connecting to Internet from 410, 411
e-mail and 328
setting auto-completion option for 421
specifying Home page 418
tapping from other applications 410
USB connectors 21
USB port 8
USB sync cable 21, 84
Use APOP check box 377
Use calling card check box 553
Use proxy server check box 426
Use Secure Connection option 287, 290
user profiles 11–16
user-specific information 11
User’s Guide xx, xxi, 616
usernames
assigning to handhelds 11
dial-up accounts and 262
e-mail accounts and 277, 279
e-mail addresses and 552
Tungsten™ T5 Handheld 652
encrypting 377
finding in e-mail addresses 284
hard resets and 582
network connections and 270
searching for 126
service profiles and 555
setting 268
synchronizing 281
upgrades and 7
validating 295
Users folder 114
V
vacations 145
validating usernames and passwords 295
VCF files 107, 335
VCS files 107, 335
VersaMail application 26
accessing e-mail with 278
adding attachments 341, 343
addressing e-mail 313
backing up mail databases 382
changing default folders 319
changing display options 320
changing e-mail accounts 291, 368
creating mail folders 324–325
creating personal signatures 316
deleting accounts 292
deleting e-mail 328, 329
disconnecting from network services
293, 294
displaying account information 356
downloading attachments 335, 336, 339
emptying Trash folder 331, 332
filtering messages with 363, 365, 367
forwarding messages 326
getting e-mail 300, 301
icons for 306, 318, 357
marking message status 333
moving messages 322, 323
opening 277, 282
related topics for 386
replying to e-mail 327
secure connections and 385
sending e-mail 308, 311, 314
setting mail formats for 308
setting message preferences 309, 370,
371, 373, 377, 378
setting notification options 303, 317
setting preferences for 359, 360
setting up authentication servers 295
setting up e-mail accounts 282–290, 351
switching e-mail accounts 297
synchronizing e-mail 345, 347, 349, 352
troubleshooting 386
upgrading e-mail accounts for 277, 282
version numbers 111, 113
videos
adding notes to 190
attaching to e-mail 343
copying 200, 448
deleting 199
finding 182
playing 182
previewing 180
sharing 200
sorting 195
transferring to handheld 78
viewing details of 190
View Bookmarks command 406
View By pick list 516
View Log command 84
viewer 413
viewing
application groups 494
application icons 591, 604
application information 17, 112
applications 497
appointments 159, 162, 163, 164
bookmarks 406
calculators 27
Category pick list 168, 169
Command toolbar 47
contact information 123, 128
current date and time 500, 504
e-mail attachments 340, 413
events 152, 169, 170
expansion card information 27
expense reports 27
expenses 459
files on internal flash drive 75
Graffiti 2 alternate strokes 535
hidden or masked entries 471
HotSync log 84
images 179, 414
information 19, 25, 497
items in lists 43, 45
memos 239
notes 250
PDF files 30
personal calendars 137
photos 179, 569
pick lists 25
schedules 159, 161, 163, 164
slide shows 186
Tungsten™ T5 Handheld 653
song lists 211
space information 112
tasks 159, 168, 229, 233, 234
unread messages 159, 168
URLs 401
web pages 403, 412, 414
World Clock 27, 510
views (Calendar) 161, 163, 164, 165
views (multimedia files) 180
virtual private networks 30, 279, 280
virus-scanning software 586
volume
adjusting alarm 509, 540
adjusting modem 548
disabling speaker 540
Volume setting (connections) 548
VPN
disconnecting 566
entering settings 563, 565
VPN Link 30
VPNs 279, 280
W
Wait For command 559
Wait For Prompt command 559
waking up handhelds 274
warnings 590, 620
warranty 588
web addresses 398, 421
See also URLs
Web browser application
saving web pages 413
setting browser options 420
web browsers 420
web pages
accessing 398, 399, 400
bookmarking favorites 405, 416
caching 423
changing bookmarks for 405, 407, 408
clearing cache for 424
displaying 414
downloading 412
finding information on 401
hiding address fields for 399
loading from e-mail 328
loading last viewed 419
moving 404
moving through 402
opening 416, 420
removing from History list 416
renaming saved 413
returning to recently visited 402
saving 413, 423
setting autofill option for 421
setting display options for 403
specifying as Home 417
storing 423
viewing off-line 412, 413
viewing recently visited 416
viewing URLs for 401
Web Pro application
accessing web pages 398, 399
action bar icons for 402
as viewer 413
displaying bookmarked pages 406, 407
displaying saved pages 414
opening 410
setting browser options 420, 421, 422,
423, 425, 427
setting storage preferences 423, 425
setting up proxy servers 426
troubleshooting 428
web services 545
web sites
accessing 255, 263, 397
as additional resources xxii, 17
browsing 263, 398, 416
navigating 402, 405
palmOne technical support 17
related topics for 428
saving personal information for 422
setting browsing options for 420, 421,
422, 427
websites
browsing 26
week days 530
Week View 163, 166, 170
Week View icon 163
weekly events 142
weekly schedules 163, 166
weekly tasks 226, 228
Windows applications 80
Windows information
accessing e-mail 278
creating contacts 135
creating login scripts 558
creating notes 252
creating user profiles 12
described xxi
displaying photos 201
displaying tasks 235
displaying videos 179, 201
entering expense reports 460
handheld system requirements 2
Tungsten™ T5 Handheld 654
importing 107
installing handheld software 7, 28, 93–
96, 110
opening calendars 172
restoring information 583
synchronization options for 10, 85, 89,
595
synchronizing with user profiles 14
troubleshooting problems 586
writing memos 242
Windows Media Player 29
wireless carriers 255, 277
wireless connections 254, 255, 265, 388
wireless e-mail accounts 277, 278
wireless features 263
wireless service providers 551
wireless synchronization 83, 255, 265, 383
Word documents 335
Word files 26, 276
creating and viewing 175
transferring to handheld 78
word searches 48
word selection 70
World Clock
benefits of 499
changing display for 510
selecting primary location for 525
setting alarms with 153, 508
World Clock icon 27, 500
World Clock, displaying 27
World Wide Web See web pages; web sites
Writing area
Graffiti 2 input areas 52
writing area 24, 56, 60
Writing Area Preferences screen 532
writing in your own handwriting 244
writing tool 20, 579
writing with Graffiti 2 characters 51, 64, 534
Y
Year View 165
year, selecting 502, 528
yearly events 142
yearly tasks 226, 228
Z
ZIP files 336, 599

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