Palm 850 PDA Phone With GSM/GPRS/EDGE and Bluetooth User Manual 1 of 4

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Your Palm

Treo

™

680

Smart Device

User Guide

Intellectual Property Notices

OS, Treo, VersaMail, and the Palm and Treo logos are among the

trademarks or registered trademarks owned by or licensed to Palm,

Inc. This product contains ACCESS Co., Ltd.’s NetFront 3.0 Internet

Systems America, Inc. NetFront is the trademark or registered

trademark of ACCESS Co., Ltd. in Japan and in other countries except

the United States of America. NetFront is a registered trademark of

NetFront Communications, Inc. in the United States of America and

is used under a license. Documents To Go is a trademark or

registered trademark of DataViz, Inc. GoodLink is a trademark or

registered trademark of Good Technology, Inc. in the United States

and/or other countries. A portion of the enclosed product is ©

brand and product names are or may be trademarks of, and are used

to identify products or services of, their respective owners.

This product is protected by one or more of the following United

States patents:

7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567; 6,961,029;

6,957,397; 6,952,571; 6,950,988; 6,947,975; 6,947,017; 6,943,667;

6,940,490; 6,924,752; 6,907,233; 6,906,701; 6,906,741; 6,901,276;

6,850,780; 6,845,408; 6,842,628; 6,842,335; 6,831,662; 6,819,552;

6,804,699; 6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;

6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720; 6,721,892;

6,712,638; 6,708,280; 6,697,639; 6,687,839; 6,685,328; 6,665,803;

6,618,044; 6,590,588; 6,539,476; 6,532,148; 6,523,124; 6,519,141;

6,516,202; 6,490,155; 6,480,146; 6,457,134; 6,456,247; 6,442,637;

6,441,824; 6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;

6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537; 6,222,857;

6,185,423; 6,147,314; 6,115,248; 6,064,342; D421,251; D429,252;

D466,128; D478,091. Patent pending.

This product also is licensed under United States patent 6,058,304.

A portion of this software includes software modules developed by

the Independent JPEG group. MPEG Layer-3 audio decoding

technology is licensed from Fraunhofer IIS and Thomson. MPEG-4

audio coding technology and advanced video technology licensed by

Fraunhofer IIS.

This product is protected by certain intellectual property rights of

Microsoft. Use or distribution of such technology outside of this

product is prohibited without a license from Microsoft.

Disclaimer and limitation of liability

Palm, Inc. and its suppliers assume no responsibility for any damage

or loss resulting from the use of this guide. Palm, Inc. and its

suppliers assume no responsibility for any loss or claims by third

parties that may arise through the use of this software. Palm, Inc. and

its suppliers assume no responsibility for any damage or loss caused

by deletion of data as a result of malfunction, dead battery, or repairs.

Be sure to make backup copies of all important data on other media

to protect against data loss.

PN: 185-10359-00

v. 1.0

iii

Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Chapter 1: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maximizing battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Chapter 2: Moving around on your Palm®Treo™ 680 smart device . . . . . . . . . . . . . . 25

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 3: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

What can I do when I’m on a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

How many minutes have I used? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Entering names and phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Chapter 4: Your email and other messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Which email application should I use? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

The VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Xpress Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

GoodLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Chapter 5: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . 109

Web browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Connecting your computer to the Internet through your Treo . . . . . . . . . . . . . . . . . 119

Connections with Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Chapter 6: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Pocket Tunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Chapter 7: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Chapter 8: Your memos and documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Documents To Go Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Voice Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Chapter 9: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . . 169

Using Find . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Viewing and using the alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Viewing application info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Sending information with Bluetooth wireless technology . . . . . . . . . . . . . . . . . . . . 178

Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Synchronizing information—advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188

Chapter 10: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197

Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Applications settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Locking your Treo and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210

Connecting to a VPN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Chapter 11: Common questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Desktop software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Resetting your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223

Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224

Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231

Hands-free devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233

Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234

Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239

Making room on your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240

Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

Where to learn more . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245

Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267

WELCOME 1

Welcome

Congratulations on the purchase of your

Palm®Treo™ 680 smart device! In one

compact and indispensable device, you

now have all of the following:

•Contacts application that stores the

names, phone numbers, and even

pictures of friends, family, business

contacts—everyone you stay in touch

with

•Email applications for receiving and

sending email (business and personal)

•Palm OS® personal info applications for

storing your appointments, to-do lists,

memos, and more

•Expansion card slot that accepts cards

(MultiMediaCard/SD/SDIO; sold

separately) for storing music files,

videos, dictionaries, games, and lots of

other applications

•A VGA (640x480) digital camera for

snapping photos and capturing short

videos (camera version only)

•Text and multimedia messaging

•MP3 player

•Applications for reading, creating, and

editing Microsoft Office files and

viewing PDF files

•Software for entering names,

addresses, and more on your computer,

and then transferring them to your Treo

680 with one press of a button

NOTE Phone and text messaging services

require a service contract with Cingular

Wireless. Web, email, and multimedia

messaging services require a service

contract and data services from Cingular

Wireless. Data speeds vary based on

network availability and capacity.

DID

YOU

KNOW

The Cingular Wireless

business-to-business sales channel offers a

Treo 680 without a camera. If you purchased

your Treo 680 from this channel, check the

packaging to see if it includes a camera.

WELCOME

What’s in the box?

You should have received all the following

items in the box:

Hardware

•Treo 680

•Cingular Wireless SIM card (not

included with all models; preinstalled in

Treo 680 on some models; see Inserting

the SIM card and battery for details)

•Rechargeable battery

•AC charger

•USB sync cable

•Headset

Documentation and software

•Getting Started Guide

•Palm Software Installation CD, which

includes the following:

•Palm®Desktop software

•Bonus software for your Treo 680

•Your Palm Treo 680 Smart Device

User Guide (this guide)

•Palm warranty

KEY

TERM

SIM (Subscriber Identity Module)

card The smartcard that you insert into your

Treo 680 and identifies you to the mobile

network. It contains your mobile account

information, such as your phone number and

the services to which you subscribe. Phone

book entries and SMS messages can also be

stored on the SIM card.

TIP

Missing something or need help? Contact

Cingular Wireless customer service:

1-866-CINGULAR (1-866-246-4852) or call 611

from your mobile phone.

WELCOME 3

What do I need to

get started?

This guide helps you set up your and

quickly learn to use it. To get started, you

need all the items that came in the Treo

680 box (see What’s in the box? ), plus the

following:

•A SIM card. If your Treo 680 box did not

contain a SIM card, you need to contact

Cingular Wireless to get one. Be sure to

services. To use your Treo 680 on the

Cingular Wireless network, the SIM

card must be inserted into your Treo

680. Without a SIM card, you can only

call 911.

•You must be in a location where you are

within coverage of the Cingular

Wireless network.

•An electrical outlet

•The computer with which you want to

synchronize your personal information

NOTE To use email, web browsing, and

multimedia messaging, your Cingular

Wireless service plan must include data

services. Please contact Cingular Wireless

for details about your data service options.

WELCOME

CHAPTER

Setting up

Congratulations on the purchase of your new Palm®Treo™ 680

smart device. You’re about to discover the many things about

your Treo 680 that will help you better manage your life and

have fun, too.

As you become more familiar with your Treo 680, you’ll want to

personalize the settings and add applications to make it

uniquely yours. But first, take these few easy steps to set up

your Treo 680 and get it running.

Benefits

•Know where your Treo 680

controls are located

•Start using your Treo 680 right

away

•Establish a link between your Treo

680 and your computer

In this chapter

Treo 680 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 9

Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Maximizing battery life. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 16

Synchronizing information—the basics . . . . . . . . . . . . . . . . . . . . . . 23

SETTING UP

CHAPTER

Treo 680 overview

Front view

Indicator light (phone

and charge indicator)

Calendar

5-way navigator and

Center button

Earpiece

Send

Phone

Side button

Volume

Power/End

Messaging

Applications

TIP

Protect your screen. Be careful to store

your Treo 680 away from items that might

scratch or crush the screen. Visit

www.palm.com/mytreo680cingular to find

carrying cases and other useful accessories.

DID

YOU

KNOW

When your Treo 680 screen is

on, you can press and hold the Side button to

open the Voice Memo application. You can

also change your button settings and select an

application of your choice; see Reassigning

buttons for details.

SETTING UP

CHAPTER

Back view

IMPORTANT The Treo 680 speaker

includes a large magnet, so be sure to

keep your Treo 680 away from credit cards

or other items that could be demagnetized.

Camera lens

(camera version

only)

Battery door

release

Speaker

Self-portrait mirror

(camera version

only)

Multi-connector

Headset jack

Microphone

Expansion slot door

Stylus

SETTING UP

CHAPTER

Top view

Inserting the SIM

card and battery

Your SIM card contains account

information such as your phone number

and voicemail access number. To use the

phone, email, or web features, the SIM

card must be inserted in your Treo 680.

NOTE Your SIM card may already be

installed in your Treo 680. Follow steps 1–3

to check. If a SIM card did not come with

your Treo 680, you may already have one;

otherwise, Cingular Wireless will give you

one when you subscribe.

1Use one hand to press the Battery

door release button and use your other

hand to slide the battery door

downward to remove it from your Treo

680.

2If the battery is installed, remove it.

(See Replacing the battery for details.)

3Slide the SIM tray out of the slot inside

the Treo 680. If the SIM card is already

installed, skip to step 6.

DID

YOU

KNOW

The Ringer switch silences all

sounds at once. You don’t need to hunt for Off

buttons all over the device.

Ringer switchInfrared (IR) port

Battery door

release

SETTING UP

CHAPTER

4Align the notch on the SIM card with

the notch in the SIM tray. Insert the

notched end of the SIM card into the

SIM tray, and then press the other end

of the card until it falls into place.

5Slide the SIM tray back into the slot

inside the Treo 680.

6Align the metal contacts on the battery

with the contacts inside the battery

compartment, insert the battery into the

compartment at a 45-degree angle, and

then press it into place.

IMPORTANT Use the battery that came

with your Treo 680. Do not use a battery

from another Treo model in your Treo 680.

Similarly, do not use the Treo 680 battery in

another Treo model. Using a battery that is

designed for another Treo model can

damage your Treo 680. For info on

Notch

Battery

contacts

Treo 680

contacts

SETTING UP

CHAPTER

replacement batteries, see Replacing the

battery.

7Slide the battery door onto the back of

the Treo 680 until it clicks into place.

8Your Treo screen wakes up and begins

the setup process. When the language

selection screen appears, select the

language you want to use, and then

follow the onscreen instructions to set

up your Treo.

IMPORTANT Always use the same

language for your Treo, your computer

operating system, and your desktop

software. Otherwise, you may lose

information or have difficulty with

synchronization. Support is not provided for

mismatched language setups.

Charging the battery

The battery comes with a sufficient charge

to complete the setup process and activate

your phone. After activation, we

recommend charging your Treo 680 for

three hours (or until the indicator light is

solid green) to give it a full charge. See

Maximizing battery life for tips on

maximizing the life of your Treo battery.

TIP

If your Treo does not turn on, you need to

connect it to the AC charger. If it still does not

turn on after being connected to the AC

charger for five minutes, then do a soft reset.

See Performing a soft reset.

TIP

The power-saving feature turns off the Treo

screen after a period of inactivity. To wake up

the screen, press and release Power/End,

and then press Center on the 5-way to turn off

Keyguard.

TIP

To avoid draining the battery, charge your

Treo 680 every day, especially if you use your

phone often.

DID

YOU

KNOW

If your battery ever becomes

fully drained, your info is still stored safely on

your Treo 680 until you recharge the battery or

connect your Treo 680 to a power source.

SETTING UP

CHAPTER

1Plug the AC charger into a wall outlet.

2Connect the charger cable to the

bottom of your Treo 680. Make sure the

arrow on the connector is facing up,

toward the screen.

3To confirm that your Treo 680 is

charging, check the indicator light on

your Treo 680.

•Solid red indicates that your Treo 680

is charging.

•Solid green indicates that your Treo

680 is fully charged.

DID

YOU

KNOW

You can also trickle charge your

Treo 680 without the AC charger by

connecting it to your computer with the sync

cable. However, it takes longer to charge the

battery without the AC charger, and if your

laptop isn’t plugged into a power source, it can

drain the laptop’s battery. For the quickest

charge time, use the AC charger.

TIP

When trickle charging your Treo 680 with

the sync cable, the indicator light may not turn

on. To make sure the battery is charging,

check the onscreen battery indicator.

Indicator light

SETTING UP

CHAPTER

When your Treo is on (see Turning your

Treo 680 on and off), the onscreen battery

icon displays the charging status:

Maximizing battery

life

Battery life depends on how you use your

Treo 680. You can maximize the life of your

battery by following a few easy guidelines:

IMPORTANT Use the battery that came

with your Treo 680. Do not use a battery

from another Treo in your Treo 680.

Similarly, do not use the Treo 680 battery in

another Treo. Using a battery that is

designed for another Treo can damage your

TIP

If the battery is fully drained, it may take a

few moments for the indicator light to turn on

when you begin charging.

TIP

If the indicator light does not turn on when

you connect your Treo 680 to the AC charger,

double-check the cable connection and the

electrical outlet to which it is connected.

A red lightning bolt indicates that

the battery is connected to a wall

outlet and is charging.

A green lightning bolt indicates that

the battery is connected to a wall

outlet and is fully charged.

A partial battery without a lightning

bolt indicates that the battery is not

connected to a wall outlet and it

has some power.

An almost empty battery that is red

at the bottom indicates that you

need to charge the battery

immediately.

TIP

To see exactly how much power is left in

your battery, tap the onscreen battery icon.

Battery icon

SETTING UP

CHAPTER

Treo 680. For info on replacement

batteries, see Replacing the battery.

•Charge your Treo 680 whenever you

can. Charge it overnight. The battery

has a much longer useful life when it is

topped off frequently, rather than

charging it after it is fully drained.

•The wireless features (phone, email,

messaging, and web) and media

features (camera, media players,

eBooks, and games) of your Treo 680

consume more power than its organizer

features. Speakerphone usage also

consumes more power than using the

earpiece. If you use the wireless,

speakerphone, and media features

often, keep an eye on the battery icon

and charge when necessary.

•If you don’t plan to use the wireless

features on your Treo for a while, turn

off your phone (see Turning your phone

on and off) and let all calls be picked up

by voicemail.

•As with any mobile phone, if you are in

an area with no wireless coverage, your

Treo searches for a signal, which

consumes power. If you cannot move to

an area of better coverage, temporarily

turn off your phone. While your phone is

off, you can continue to use the

nonwireless features of your Treo.

•Turn down the screen brightness (see

Adjusting the brightness).

•Decrease the settings in Power

Preferences and turn off Beam Receive

(see Optimizing power settings).

•Turn off the Bluetooth® feature if you’re

not using it. See Connecting to a

Bluetooth hands-free device.

TIP

You can buy an extra battery as a spare for

long airplane trips or periods of heavy use. To

purchase batteries that are compatible with

your Treo 680, go to www.palm.com/

mytreo680cingular.

SETTING UP

CHAPTER

Making your first call

1Press Phone .

2If prompted, press Center to turn

off Keyguard (see Locking your

keyboard (Keyguard) for more info).

3Press Left to select the Dial Pad

tab.

4Tap the onscreen Dial Pad to enter the

number you want to call.

5Press Send to dial the number.

6If prompted, press Center to select

Ye s and turn on your phone.

7After you finish the call, press Power/

End to end the call.

Adjusting call volume

While a call is in progress, press the

Vol ume button on the side of your Treo

680 to adjust the call volume.

•To increase the volume, press the upper

half of the Volu me button.

TIP

If Check SIM Card appears in the title bar,

see Inserting the SIM card and battery.

TIP

If No Service appears in the title bar,

you’re outside a wireless coverage area. If you

believe you are in a wireless coverage area

and this problem persists, contact Cingular

Wireless for assistance.

Center

TIP

If you are inside a coverage area and

cannot complete a call, contact Cingular

Wireless for assistance.

SETTING UP

CHAPTER

•To decrease the volume, press the

lower half of the Vol ume button.

What’s my phone number?

1Make sure your phone is on (see

Turning your phone on and off).

2Press Phone .

3Press Menu .

4Select Options, and then select Phone

Info.

Setting up your

computer for

synchronization

Why set up a connection between your

Treo 680 and your computer? So you can

synchronize. Why synchronize? Here are

two good reasons:

•It’s easier to enter names, phone

numbers, and addresses using the big

keyboard on your computer than the

keyboard on your Treo 680. Whether

you enter or change information on your

computer (using Palm®Desktop

software or Microsoft Outlook for

Windows) or on your Treo 680, you

Volume

Side button

Look here for

your phone

number

TIP

If your phone number doesn’t appear in

Phone Info, make sure your SIM card is

properly inserted in your Treo 680. If your

phone number still does not appear in Phone

Info, look for the number on the plastic holder

to which the SIM card was attached. If you

still need assistance, please contact Cingular

Wireless.

SETTING UP

CHAPTER

automatically update the info in both

places when you synchronize. So

there’s no need to enter the info twice.

•You have a backup copy of all your info.

Should anything happen to your Treo

680, your info still exists on your

computer.

We strongly recommend that you

synchronize your Treo 680 with your

computer frequently to keep your

information up-to-date (and backed up) in

both locations.

Before you can synchronize, you need to

install the desktop synchronization

software and connect the sync cable to

your computer.

System requirements

Your computer should meet the following

minimum system profiles for Windows or

Mac computers:

•Windows 2000 or XP (or later)

•32MB of available memory (RAM)

•170MB of free hard disk space

•CD drive

•Available USB port

•Mac OS X version 10.2 or later

•128MB of total memory (RAM)

•190MB of free hard disk space

•CD drive

•Available USB port

Upgrading from another Palm OS®device

NOTE If you are setting up your first Palm

OS® device, skip ahead to Installing the

desktop synchronization software.

You can transfer all compatible applications

and information from your previous Palm

OS device—whether it’s a handheld or a

Treo— to your new Treo 680, so long as the

space taken up by all the info you want to

transfer is 64MB or less. This includes your

calendar events, contacts, memos, and

tasks, as well as your application settings

and any compatible third-party applications

and files.

When you install the desktop software

from the Palm Software Installation CD,

some third-party applications may be

quarantined because they are not

compatible with the Palm OS software

version 5.4.9 on your Treo 680.

SETTING UP

CHAPTER

Quarantined files are not installed on your

Treo 680, nor are they deleted; these files

are placed in a new folder on your

computer: C:\Program Files\Palm\<device

name>\PalmOS5 Incompatible Apps.

(Can’t find a Palm folder in Program Files?

Then look for a folder labeled palmOne or

Handspring instead. For more info, see I

can’t find my user folder.)

IMPORTANT Do not synchronize your Treo

680 with any previous versions of

Palm Desktop software.

1Calculate how much space your apps

and info occupy on your previous Palm

OS device:

•In Applications View, open the menus.

•Select Info on the App menu.

•At the bottom of the screen, select

Size.

•Look at the numbers on the Free

Space line and subtract the number

on the left from the number on the

right to calculate the space used. For

example, on the device shown here,

22.4 – 17.5 = 4.9. This means that

4.9MB of space is occupied on this

device.

2If the space occupied on your previous

device is 64MB or less, then go to step

3. If the space occupied is greater than

64MB, then do any of the following to

reduce the storage space you’re using

before you go to the next step:

•Delete any third-party applications

that you no longer use.

TIP

We do not recommend using third-party

utilities that back up your old device’s

information onto an expansion card and then

transfer the info to your Treo 680. Such

methods transfer all applications to your Treo

680, including ones that are not designed to

work with Palm OS version 5.4.9.

SETTING UP

CHAPTER

•Move large files, such as eBooks and

images, to an expansion card.

•Move third-party applications to an

expansion card.

•Purge old info in applications such as

Calendar (Date Book), Tasks (To Do),

and email. Refer to the

documentation that came with your

previous device for instructions on

these items.

3Synchronize your previous device with

your previous desktop software to back

up your information one last time.

4Install the desktop synchronization

software from your new Palm Software

Installation CD (see Installing the

desktop synchronization software).

5During the installation process, sync

your Treo 680 with your new desktop

software as instructed. When

prompted, do the following:

•Connect your Treo 680 to your

computer (see Connecting your Treo

680 to your computer).

•Indicate whether you want to sync

only the info in your PIM apps

(Calendar, Contacts, Memos, and

Tasks) or all info and apps (excluding

apps known to be incompatible).

•Select a device name for your Treo

680; be sure to select the same name

that you used for your old device.

(This is the name that appears in the

User list in Palm Desktop software.)

6MAC ONLY If you have pictures on

your previous device, copy them from

your previous device to an expansion

card or beam them to your Treo 680.

7If you plan to continue using your

previous device, perform a hard reset

on your previous device to remove its

associated device name. (See the

documentation that came with your

previous device for instructions on

performing a hard reset.) Each device

you synchronize with your computer

must have a unique name. The next

time you synchronize your previous

device with your computer, be sure to

assign it a new name.

If any third-party applications are

quarantined during the installation, do not

manually install them. Contact the

third-party developer for software updates

SETTING UP

CHAPTER

and info about compatibility with your Treo

680.

Installing the desktop synchronization

software

IMPORTANT Even if you already own a

Palm OS device and have installed a

previous version of the desktop software,

you must install the software from the

Palm Software Installation CD that came

with your Treo 680.

BEFORE YOU BEGIN If you are installing

on a computer at work, make sure your

computer is configured to let you install

new software. Contact your company’s

IT department for help.

1Close any applications that are currently

running on your computer, including

those that are minimized. Your

computer needs to have all its

resources available to install the

software.

2Insert the Palm Software Installation CD

into the CD drive on your computer.

3If you are installing on a Mac,

double-click the CD icon on the desktop,

and then double-click the

PalmSoftware.pkg icon.

4When the installation wizard opens,

follow the onscreen instructions. Please

TIP

If you have trouble upgrading or finding

quarantined files, see Upgrading.

TIP

If you want to sync info with applications

other than Palm Desktop or Microsoft

Outlook, you need to purchase additional

third-party sync software. This sync software

is sometimes called a conduit.

SETTING UP

CHAPTER

note these important points about the

installation process:

•When the language selection screen

appears, select the same language

you selected on your Treo 680.

•WINDOWS ONLY You can choose

which desktop software you want to

use for synchronization:

Palm Desktop software or Microsoft

Outlook.

NOTE Whether you select to synchronize

with Microsoft Outlook or Palm Desktop

software, Palm Desktop software is still

installed on your computer. If you use

Outlook as your desktop email application,

select Outlook as your desktop

synchronization software. Remember that

when you enter information on your

computer, enter it in the software you

selected in this step.

•The install process prompts you to

connect your Treo 680 to your

computer. Go to the next section.

Connecting your Treo 680 to your

computer

After you install the desktop software (see

Installing the desktop synchronization

software), you’re ready to connect your

Treo 680 to your computer.

BEFORE YOU BEGIN To set up your

computer, you need the sync cable that

came with your Treo 680.

1Plug the AC charger into a wall outlet.

2Plug the USB sync cable into an

available USB port or a powered USB

hub on your computer.

3With the sync button facing up, connect

the sync cable to the bottom of your

Treo 680. Do not press the sync button

until you are instructed to do so.

TIP

For best performance, plug your sync

cable directly into a USB port on your

computer. If your computer has USB ports on

both the front and back, we suggest using the

back port; the front port is often a low-power

port. If you use a USB hub, make sure the hub

has its own power supply.

SETTING UP

CHAPTER

4Connect the charger cable to the

bottom of your Treo 680.

You are now ready to synchronize; go to

Synchronizing information—the basics.

Sync cable Sync button

SETTING UP

CHAPTER

Synchronizing

information—the

basics

Synchronizing means that info you enter or

change in one place (your Treo 680 or your

computer) is automatically entered or

changed in the other; so there’s no need to

enter the info twice. We strongly

recommend that you sync your Treo 680

with your computer or corporate server

frequently to keep your info up-to-date (and

backed up) in both locations.

The info from all the following applications

is updated by default each time you sync

your Treo 680 with your desktop software:

How each application syncs depends on

your computer type and the desktop

software you are using, as follows:

Computer type Desktop software What syncs and where

Windows Microsoft Outlook •Calendar, Contacts, Memos, and

Tasks sync with Outlook

•Pictures & Videos syncs with

Palm Desktop

Windows Palm Desktop All apps sync with Palm Desktop

Mac Palm Desktop All apps sync with Palm Desktop

SETTING UP

CHAPTER

BEFORE YOU BEGIN To sync your info,

you must install Palm Desktop software

from the Palm Software Installation CD

that came with your Treo 680—even if you

sync with Outlook or another third-party

application. See Installing the desktop

synchronization software for instructions.

1Connect your Treo 680 to your

computer, as described in Connecting

your Treo 680 to your computer.

2Press the sync button on the sync

cable.

Messages on both your computer and

your Treo 680 indicate that

synchronization is in progress.

3Wait until you see the message on your

Treo 680 that the HotSync operation is

complete; then disconnect the sync

cable. Do not disconnect the sync cable

until you see this message.

If you’re finishing your initial setup, you

now have the option to install bonus

software from the Palm Software

Installation CD. If you choose to install

some of the bonus software, you need to

sync again to install the software on your

Treo 680. You can also install bonus

software later; see Installing bonus

software from the CD.

TIP

For more sync options, including which

apps sync, see Synchronizing information—

advanced.

Sync button

TIP

Problems synchronizing? See

Synchronization for troubleshooting

suggestions.

TIP

For info on locating your pictures and

videos on your computer, see Viewing

pictures and videos on your computer.

CHAPTER

Moving around on your

Palm

Treo

™

680 smart device

Have you ever been to a new city and felt a bit lost until you

figured out that the numbered streets run north/south and the

avenues run east/west? Learning to move around on your Treo

680 is similar. Most Palm OS® applications use the same set of

controls. So once you learn how to use these controls on your

Palm®Treo™ 680 smart device, you’ll be driving all over town

and you won’t even need a map.

Benefits

•Find and open applications quickly

•Access extra features with menus

•Move around in applications with

one hand, using the 5-way

navigator

•Access many more characters and

symbols than are displayed on the

keyboard

In this chapter

Moving around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Opening applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Moving around the

screen

To move around the Treo 680 screen, you

can use the 5-way navigator for

one-handed navigation, or you can tap

items on the screen with the stylus. With

use, you will find your own favorite way to

scroll, highlight, and select menu items. The 5-way includes the following buttons:

TIP

Some third-party applications may not

work with the 5-way navigator, and you must

use the stylus instead

DID

YOU

KNOW

In this guide, we use arrow

icons to indicate directions on the 5-way.

These are different from any onscreen arrows

that you tap with your stylus or select with the

5-way to display pick lists.

Right

Left

Down

Center

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Highlighting and selecting items

On most screens, one item—a button, a

list entry, or a check box—is highlighted by

default. The highlight identifies which item

is affected by your next action. Use Left ,

Right , Up , and Down on the

5-way to move the highlight from one item

to another.

Learn to recognize the highlight. It can take

two forms:

Border glow: When an entire screen, an

onscreen button (such as Done, New, or

OK), or a pick list is highlighted, a glow

appears around its border. If an entire

screen is highlighted, the glow appears at

the top and bottom of the screen only.

Colored background: When a phone

number, text, an email address, a web link,

or an item in a list is highlighted, the item is

displayed as white text against a colored

background. Examples of lists include the

Contacts list, the Messaging Inbox, and the

Tasks list.

After highlighting an item, you can select or

activate it by pressing Center , or by

tapping the item with the stylus.

TIP

If the item you want doesn’t appear on the

screen, try tapping the onscreen scroll arrows

to view more info.

TIP

When a border appears at the top and

bottom of a list screen, press Center on the

5-way to highlight the first item in the list.

TIP

After you open an application (see

Opening applications), experiment with using

the 5-way to highlight various screen

elements.

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Highlighting text

You can use the stylus to highlight text on

the screen.

•Tap and drag the stylus across the text

you want to highlight.

•To highlight a word, double-tap it.

•To highlight a paragraph, triple-tap it.

Accessing command buttons

In most applications, command buttons

such as New, OK, and Details appear at the

bottom of the screen. In many cases, you

can jump directly to these buttons instead

of scrolling to them.

•From a list screen, such as the Memos

list, press Right to jump to the first

button.

•From a screen where you create or edit

entries, such as Contact Edit, press

Center to jump to the first button.

•From a dialog box, such as Edit

Categories, press Up or Down to

scroll to the buttons.

Selecting menu items

Many applications have menus to give you

access to additional features. These menus

are usually hidden from view, but they

appear when you press Menu . To get

the most out of your Treo 680, it’s a good

idea to familiarize yourself with the

additional features available through the

various application menus.

1Press Menu to display an

application’s menus.

2Press Right and Left to switch

between menus.

3Press Up and Down to highlight a

menu item.

4Press Center to select the menu

item, or press Menu to close the

menu and cancel your selection.

Menu shortcut

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Selecting options in a pick list

A range of options is often presented in a

type of menu called a pick list, which can

be identified by a downward-pointing

arrow. Pick lists are different from the

application menus previously described.

The application menus give you access to

additional features and pick lists let you

select the contents for a particular field.

You can select items from a pick list with

the 5-way or the stylus.

5-way: Use the 5-way to highlight the

pick list, and then press Center to

display the items in the list.

•Press Up and Down to highlight

the item you want.

•Press Center to select the

highlighted item.

•To exit the pick list without making a

selection, press Left or Right .

Stylus: Use your stylus to tap the pick list.

•Tap the item you want from the list.

•To exit the pick list without making a

selection, tap outside the list.

TIP

Most menu items have menu shortcuts

listed in the menu. To use a menu shortcut,

press Menu plus the shortcut letter. You don’t

have to see the menu item to use the menu

shortcut. For example, when you’re in

Calendar, you can press Menu + N to create a

new event.

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Using the keyboard

Backspace

Return

AltSpace

Option

Shift/Find

Backlight

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Entering lowercase and uppercase letters

•To enter lowercase letters, press the

desired keys.

•To enter an uppercase letter, press

Shift/Find and then press a letter

key. You don’t need to press and hold

Shift/Find while entering a letter.

When Shift is active, an up arrow

appears in the lower-right corner of the

screen.

•To turn Caps Lock on, press Shift/

Find twice. To turn it off, press

Shift/Find once. When Caps Lock

is on, an underlined up arrow

appears in the lower-right corner of the

screen.

Entering numbers, punctuation, and

symbols

Numbers, punctuation, and symbols

appear above the letters on the keys.

To enter these characters, do one of

the following:

•Press Option , and then press the

key with the desired character shown

above the letter. You don’t need to press

and hold Option while pressing the

second key. When Option is active, the

symbol appears in the lower-right

corner of the screen.

TIP

When using the keyboard, most people

find it easiest to hold the Treo with two hands

and use the tips of both thumbs to press the

keys.

DID

YOU

KNOW

The Treo 680 includes a

keyboard backlight that turns on and off when

the screen turns on or off. The backlight also

dims when an active call lasts longer than a

specified period of time. See Optimizing

power settings to adjust the automatic

shut-off and dimming intervals.

Letter

Symbol

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

•To turn Option Lock on, press Option

twice. To turn it off, press Option

once. When Option Lock is on, the

symbol appears in the lower-right

corner of the screen.

Entering other symbols and accented

characters

Symbols and accented characters that do

not appear on the keyboard are available by

using the Alt key.

1Enter the character that corresponds to

the symbol or accented character you

want. See the table on the next page.

2Press Alt .

3Press Up , Down , Right , or Left

to highlight the desired character.

4Press Center to insert the

character.

DID

YOU

KNOW

Some application views

automatically default to Option Lock, such as

the Dial Pad tab in the Phone application or

the Calculator. In this case, you do not need to

press Option to enter numbers.

DID

YOU

KNOW

Alternate characters are

grouped by their similarity to the base key. For

example, the alternate characters for the e key

are é, è, ë, and ê.

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Symbols and accented characters

Enter… Then press

Alt to

select…

Enter… Then press

Alt to

select…

Enter… Then press

Alt to

select…

a á à ä â ã å æ n ñ u ú ù ü û

AÁ À Ä Â Ã Å Æ NÑ UÚ Ù Ü Û

b or B ß o ó ò ö ô œ õ x or X x ¤

cç ¢ © OÓ Ò Ö Ô Œ Õ y ý ÿ

C Ç ¢ © p or P ¶ Y Ý Ÿ

eé è ë ê r or R ® ! ¡

E É È Ë Ê s ß š ? ¿

ií ì ï î Sß Š ::-) :-( ;-)

I Í Ì Ï Î t or T ™ $ £ ¥ ¢

l or L £

Press Alt by itself, after a space or at the beginning or end of a line, to select these

characters:

; _ • \ % = ° ÷ £ ¥ ¢ [ ] { } < > « » © ® ™ ~ ^ ø |

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Opening applications

When you open an application using a

quick button or Applications View, you

automatically close the app you were

previously using.

Using the quick buttons

The front of the Treo 680 has three quick

buttons—Phone, Calendar, and

Messaging—that open applications. The

fourth button opens Applications View (see

Using Applications View).

TIP

You can customize the quick buttons

yourself; see Reassigning buttons for details.

Phone

Calendar Messaging

Applications

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Each of quick button opens two

applications:

•To access a button’s primary application,

simply press the button.

•To access a button’s secondary

application, press Option and then

press the quick button.

Using Applications View

You can access all available applications

through Applications View.

1Press Applications .

2Use the 5-way to highlight the

application you want to use.

3Press Center to open the selected

application.

Button Primary app

Phone

Calendar

Xpress Mail

Buttons Secondary app

+ Web

+ Memos

+ Messaging

DID

YOU

KNOW

Pressing Option + Menu dims

your Treo 680 screen.

TIP

If prompted, press Center on the 5-way to

turn off Keyguard (see Locking your keyboard

(Keyguard) for more info).

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

In Applications View, you can also do any of

the following:

•Press Applications repeatedly to

cycle through various categories of

applications. See Applications settings

for more info on categories.

•Enter the first few letters of the

application’s name to highlight it. For

example, if you press P, it highlights

Phone; if you then press R, it highlights

Prefs. If you pause and then press R, it

highlights the first application that starts

with R.

MOVING AROUND ON YOUR PALM®TREO™ 680 SMART DEVICE

CHAPTER

Your phone

The Phone application is your home base for making and receiving calls

and for storing info about the people you need to stay in touch with.

You can creatively manage multiple calls, such as swapping between

calls, sending text messages to ignored calls, and creating conference

calls with up to five callers. Your Palm

Treo

™

680 smart device helps

you perform all these tasks with ease.

And you can do more than manage your phone calls, too. You can send

text messages, open applications, go to your favorite web pages, see

your upcoming appointments, and even find out how many unread

email messages you have.

Benefits

•Stay in touch—you choose how

•Save time with shortcuts to your

favorite info

•Have fun: add wallpaper and

ringtones

In this chapter

Turning your Treo 680 on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

What can I do when I’m on a call?. . . . . . . . . . . . . . . . . . . . . . . . . . 50

How many minutes have I used?. . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Entering names and phone numbers. . . . . . . . . . . . . . . . . . . . . . . . 57

Defining favorite buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Using a hands-free device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

What are all those icons?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

YOUR PHONE

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Turning your Treo 680

on and off

NOTE We use the term phone to describe

the feature of your Treo that lets you

connect to the Cingular Wireless network

to make and receive calls and transmit

data.

The phone and the screen of your Treo 680

can be turned off and on separately. This

means that you can wake up the screen to

use just the organizer features of your Treo

680, without turning on the phone. Also,

when the screen is turned off, the phone

can be on and ready for you to receive and

make calls.

Waking up the screen and turning it off

Wake up the screen and leave the phone

turned off when you want to use only the

organizer features of your Treo 680; for

example, when you’re on a plane and want

to look at your calendar.

1Press and release Power/End

to wake up the screen.

2Press Center to turn off Keyguard.

For more info about turning Keyguard on

and off, see Locking your keyboard

(Keyguard).

3Press and release Power/End

to turn off the screen and lock the

keyboard.

Turning your phone on and off

When your phone is on, it is connected to

the Cingular Wireless network (provided

TIP

You can also press any of the quick buttons

or the Applications button to wake up your

Treo 680 screen.

TIP

You can set how long the screen stays on.

Press Applications, select Preferences,

select Power, and then adjust the Auto-off

after setting.

Center

Power/End

YOUR PHONE

CHAPTER

you are in a coverage area) so that you can

make and receive phone calls and use

wireless services, such as email,

messaging, and the web browser. During

initial setup, your phone is automatically

turned on, so you can use wireless

services right away.

If you turn off your phone, you can still use

the organizer features such as Calendar

and Contacts, as well as the media

features such as Pocket Tunes and Pictures

& Videos. You might hear this referred to as

flight mode because you must turn your

phone off when you’re on a plane.

1Wake up the screen.

2Press and hold Power/End to

turn on your phone.

You know your phone is on and that

you’re inside a coverage area when you

go to the Main tab of the Phone

application and you see the Signal

Strength icon at the top of the

screen.

3Press and hold Power/End

again to turn off your phone.

You know your phone is off when you

go to the Main tab of the Phone

application and you see Phone Off at

the top of the screen.

Opening the Phone application

Press Phone to display the Main tab in

the Phone application.

TIP

If the Ringer switch is in the Sound On

position, you hear a series of tones when you

turn your phone on and off (see Silencing

sounds).

TIP

If you’re outside a coverage area, No

Service appears in the upper-left corner and

the indicator light flashes red.

Tabs

Status icons

YOUR PHONE

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Making calls

There are several ways to make a call. Try

them all to find out which way you like

best.

Dialing using the onscreen Dial Pad

1Press Phone .

2Select the Dial Pad tab.

3Enter the phone number by tapping the

onscreen Dial Pad with the stylus.

4Press Send to make the call.

Dialing using the keyboard

1Press Phone .

2Press the numbered keys to enter the

phone number. (You don’t need to press

Option.)

DID

YOU

KNOW

You can choose which tab

appears when you press the Phone button.

See Customizing the Main tab in the Phone

application for details. If you change the

default tab, you need to modify the steps in

this chapter accordingly.

TIP

Press Backspace to delete numbers

you’ve entered. To cancel the call altogether,

press Phone to return to the Main tab in the

Phone application.

DID

YOU

KNOW

You can paste numbers

directly into the Dial Pad. Copy a number from

another application, press Phone and select

the Dial Pad tab. Open the Edit menu and

select Paste. Press Send to dial the number.

YOUR PHONE

CHAPTER

3Press Send to make the call.

Dialing by contact name

You need to have names and numbers in

your contact list before you can make a call

by contact name. You can add contacts

directly into your Treo 680 (see Adding a

contact), but the fastest way to enter lots

of contacts is to enter them in your

desktop software and then synchronize to

transfer them to your Treo 680 (see

Synchronizing information—the basics).

You can also import contacts from your

SIM card (see tip on Viewing your SIM

Phonebook).

1Press Phone .

2Select the Contacts tab.

3Using the keyboard, just start entering

one of the following for the contact you

want to call:

•First name (JOH for John)

•Last name (SMI for Smith)

•First initial and last name (JSM for

John Smith)

For example, entering SM would display

Smilla Anderson, John Smith, and

Sally Martin. Entering JSM finds only

John Smith.

TIP

After you enter a phone number, you can

also press Center on the 5-way to select

whether you want to make a phone call or

send a text message to that number.

Text appears

here as you

enter it

YOUR PHONE

CHAPTER

4Select the number you want to dial.

5Press Send to make the call.

Dialing with a speed-dial favorite button

Your Treo 680 comes with a few predefined

speed-dial favorite buttons, but you can

also create your own favorites. See

Creating a speed-dial favorite button.

1Press Phone .

2Select the Favorites tab.

3Use the 5-way to highlight the

speed-dial favorite you want.

Look for the icon to distinguish a

speed-dial favorite from other types of

favorites.

4Press Send or Center to

make the call.

TIP

To restart your search, press Backspace to

delete letters you’ve entered. Or press Phone

to return to the Main tab in the Phone

application.

TIP

To see more info for a contact, highlight

the name and press Center on the 5-way to

view the address, company, and other details.

DID

YOU

KNOW

If you want to be able to

search for a contact by entering a name from

the Main tab in the Phone application, you can

change a setting to do that (see Customizing

phone settings).

TIP

To view more favorite buttons, repeatedly

press Down on the 5-way.

TIP

You can see all the contact numbers for

the selected person or business. Highlight a

speed-dial favorite button and press Space

on the keyboard.

YOUR PHONE

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Dialing from a web page or message

Your Treo recognizes most phone numbers

that appear on web pages or in text, email,

or multimedia messages.

1Select the phone number on the web

page or in the message.

2Press Center to open the Dial

Number dialog box.

3Select Dial to make the call.

Redialing a recently called number

To dial the last number: Select the

Main tab, and then press and hold

Send to dial the last number you

called.

To select from your most recently dialed

numbers: Select the Main tab, press

Send to open the Redial list,

highlight the number you want to call,

and then press Send again to

make the call.

To select from your call history list:

Select the Call Log tab, highlight the

number you want to call, and then press

Send to dial the number.

TIP

If you can’t use the 5-way or stylus to

highlight and dial a phone number on a web

page or in a message, it means that your Treo

doesn’t recognize the number as a phone

number. You can still use the menus to copy

and paste the number into the Dial Pad.

YOUR PHONE

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Receiving calls

To receive calls, your phone must be on.

This is different from having only the

screen turned on (see Turning your phone

on and off). When your phone is off, your

calls go to voicemail.

To answer a call, do one of the following:

•Press Send .

•Select Answer.

•Press the headset button (if the

headset is attached).

NOTE Pressing Phone silences the

ringer, but it does not answer the call.

DID

YOU

KNOW

You can send a text message

from Contacts or your Call Log by highlighting

a number, pressing Center on the 5-way, and

then selecting Message.

DID

YOU

KNOW

If music is playing and a call

arrives, the music pauses automatically and

resumes when you hang up or ignore the call.

TIP

See a photo of the person calling you!

Learn how to assign a caller ID photo in

Assigning a caller ID photo.

TIP

The headset button may work differently

on headsets other than the one provided with

your Treo 680.

YOUR PHONE

CHAPTER

To ignore a call, do one of the following:

Send the call to voicemail: Press Power/

End or select Ignore.

Send the caller a text message: Select

Ignore with Text. This option sends the

call to voicemail and opens a text message

addressed to the caller.

NOTE Sending text messages to land line

phones may not be supported.

To silence the phone while it is ringing, do

one of the following:

•Press any key on your Treo except Send,

Power/End, or the 5-way.

•Slide the Ringer switch to the Sound

Off position. This immediately

silences all system sounds, including

the ringer.

Using voicemail

Your wireless service includes voicemail.

Keep in mind that airtime and other

charges apply when using voicemail from

your phone.

Setting up voicemail

1Press Phone .

2Press and hold 1 to dial the Cingular

Wireless automated voicemail system.

3Follow the voice prompts to set up your

voicemail.

DID

YOU

KNOW

When you silence the ringer

while it is ringing, you can either answer the

call or let it ring through to voicemail.

TIP

You can also access the Cingular Wireless

voicemail system by selecting the Favorites

tab and then selecting the Voicemail favorite.

TIP

If you can’t connect to the Cingular

Wireless’s voicemail system, contact Cingular

Wireless for assistance:

• Dial 611 from your Treo.

• Call 1-866-CINGULAR (1-866-246-4852)

from any phone.

YOUR PHONE

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Voicemail notification

When you have a new voicemail message,

you are notified with an Alert dialog box.

•To dismiss the Alert dialog box, select

OK.

•To play the message, select Listen.

When you have messages that you have

not listened to, a Voicemail icon also

appears in the title bar of the Phone

application. You can also select this icon to

listen to your voicemail.

Listening to voicemail messages

1Press Phone .

2Press and hold 1 to dial the voicemail

system.

3Enter your voicemail password using

the keyboard.

NOTE If you defined Extra Digits for the

Voicemail favorite button (see Editing a

favorite button for details), you can select

this button to enter your password.

TIP

You can also select the Voicemail favorite

button to dial the voicemail system.

TIP

Remember, you don’t need to press

Option to enter numbers, *, or # during a call.

YOUR PHONE

CHAPTER

What can I do when

I’m on a call?

When you make or receive a call, Active

Call View appears.

Use the 5-way or stylus to select the

onscreen buttons. Here’s what the buttons

do:

TIP

If the screen dims during a call, press any

key except Send or Power/End to restore the

screen brightness.

DID

YOU

KNOW

You can set how long the

screen stays at full brightness during phone

calls. See Optimizing power settings for

details.

Caller’s name

and number

Call duration

Button label

Call status

Turns on the speakerphone, which

means that you and everybody

around you can hear the call. (Of

course, the caller can hear you as

well.) The advantage is that you

can check your calendar, look up

contact info, take notes, and use

other features during a call. This

button is not available when you

use a headset.

Turns off the speakerphone when it

is on.

Replaces the Speakerphone button

when you use a Bluetooth®

hands-free device. Select this

button to stop using the hands-free

device and switch to holding your

Treo 680 to your ear.

Puts a call on hold, and the call

status changes to On Hold. To take

the call off hold, select this button

again.

YOUR PHONE

CHAPTER

Ending a call

Do one of the following:

•Press Power/End .

•Press the button on the headset (if the

headset is attached).

Switching applications during a call

You can use your organizer apps and other

applications while you’re talking on the

phone; so go ahead and check your

calendar, or go to Memos and enter the

driving directions your caller is giving you.

You can even send text messages while

you’re on a call.

NOTE What you can’t do, however, is

make a data connection while on a call.

This means that you can’t browse the web

or send or receive email or multimedia

messages.

Lets you make another call while

the first call is on hold; see Making

a second call for details. For info on

handling a second incoming call,

see Receiving a second call (call

waiting).

Opens the Dial Pad so you can use

it to dial additional numbers, such

as an extension or a response to a

voice prompt.

Dials any extra digits (such as a

password or an extension) that you

assigned to a speed-dial favorite

button. See Defining favorite

buttons for information on defining

extra digits. This button disappears

after you select it to dial the

numbers.

Mutes the microphone so that you

and the noise around you can’t be

heard on the other end. The call

status changes to Muted. When

you want to speak, be sure to

select the Mute button again.

DID

YOU

KNOW

Do you accidentally press

onscreen buttons when you’re on a call? You

can disable the screen’s touch-sensitive

feature during phone calls, see Locking your

screen.

YOUR PHONE

CHAPTER

1(Optional) If you want to continue

talking while viewing another

application, select Speakerphone or

connect a headset (see Using a

hands-free device).

2Press Applications .

3Select the icon for the application you

want to open.

4When you’re ready to leave the app,

open another app or press Phone

to return to Active Call View.

Saving phone numbers

After you complete a call to a number that

is not in your Contacts list, you are

prompted to add the number to your

Contacts list.

•To create a new contact entry for this

number, select Create a New Contact,

and enter the contact’s info.

•To add this number to an existing

contact entry, select Add to a Contact,

and then select the contact. This pastes

the number into the first available phone

number field for that contact.

•To decline adding this number, select

Cancel.

DID

YOU

KNOW

You can press Phone to toggle

between Active Call View and the Main tab in

the Phone app, so you can access other tabs,

such as Contacts and Favorites, during a call.

TIP

You can turn the Add New Number prompt

on and off. In Contacts, open the Options

menu, and select Preferences. To turn this

option on, check the Ask to add unknown

phone numbers after calls box. To turn this

option off, uncheck this box.

YOUR PHONE

CHAPTER

•To disable the Add New Number

prompt, check the Don’t ask me this

again box, and then select Cancel.

If you don’t add a number right away, follow

these steps to add it later.

1Press Phone .

2Select the Call Log tab.

3Highlight the number you want to save.

4Press Menu .

5Select Add Contact.

6Select New to create a new contact, or

select Add to add this number to an

existing contact.

7Enter the information for the entry, and

then select Done.

Making a second call

You can make a second call while your first

call is still active.

1Dial the first number and wait until the

person answers.

2Put the first call on hold by pressing

Send or selecting Hold .

3Select Add Call .

4Dial the second number.

NOTE To do this, you can use any of the

methods described in Making calls.

5When the Dial another call prompt

appears, select Ye s .

6Select Swap to switch between

the two calls.

7To end the active call, press Power/End

Receiving a second call (call waiting)

When you are on a call, you can receive a

second call and have separate

conversations with each caller. When the

second call comes in, you hear a call

DID

YOU

KNOW

When you hang up one call,

you can continue your conversation with the

remaining call.

YOUR PHONE

CHAPTER

waiting tone and the Call Waiting dialog

box appears. You can do any of the

following to handle the second call:

•To place the current call on hold and

answer the new call, press Send

or select Answer.

•To send the new call to voicemail, select

Ignore.

•To send the new call to voicemail and

send the caller a text message, select

Ignore with Text.

NOTE Sending text messages to land line

phones may not be supported.

•To hang up the current call and answer

the new call, press Power/End .

•To switch between the original call and

the second call you answered, select

Swap or press Send .

Making a conference call

You can join a total of five other calls in a

conference call, provided that your network

and service plan include 6-way

conferencing. Please contact Cingular

Wireless for more information. Additional

charges may apply and minutes in your

mobile account may be deducted for each

call included in the conference call.

1While the first call is active, make a

second call.

2Select Conference . This joins you

and the two calls in a conference call.

3To add more calls to the conference,

select Hold , dial another number,

and then select Conference to add

the new call.

4To end the conference, make sure the

conference is the active call, and then

press Power/End .

YOUR PHONE

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Forwarding all calls

You can forward all your calls to another

telephone number. You can also selectively

forward certain calls (see Forwarding calls

under certain conditions). Please check

with Cingular Wireless about availability

and pricing of forwarded calls, as additional

charges may apply.

1Press Phone .

2Press Menu .

3Select Options, and then select Call

Preferences.

4Select the Forward all calls pick list.

•If the forwarding number appears in

the pick list, select the number.

•If the forwarding number does not

appear in the pick list, select Edit

Numbers, and then select New.

Enter a forwarding number, including

the area code and country code if

they are different from your mobile

phone number. Select OK. Select the

number you just entered, and then

select OK.

5Select OK.

Forwarding calls under certain conditions

You can forward calls to another number

when the line is busy, a call is unanswered,

your Treo 680 is off, or you are outside a

coverage area.

TIP

If you want to continue a conversation

with one of the people on a conference call,

you can extract that call from the conference.

Select Extract Call (the onscreen button on

the far right), and then select the call you want

to extract.

TIP

After you set the number you want to

forward all your calls to, the call forwarding

icon appears in the title bar (see What are all

those icons?). We also recommend that you

call your Treo 680 to confirm that your call

forwarding settings work properly.

TIP

To turn off forwarding for all calls, select

Off from the Forward all calls pick list.

YOUR PHONE

CHAPTER

1Press Phone .

2Press Menu .

3Select Options, and then select Call

Preferences.

4Select the Forward all calls pick list and

select Off.

5Select any of the following pick lists:

When busy: Forwards calls if the phone

is busy.

Not answered: Forwards calls if you do

not answer.

Off/No service: Forwards calls when

your Treo 680 is not connected to a

mobile network.

6If the forwarding number appears in the

pick list, select the number. If the

forwarding number does not appear in

the pick list, select Edit Numbers and

then select New. Enter a forwarding

number, and select OK. Select the

number you just entered.

7Select OK, and then select OK again.

How many minutes

have I used?

1Press Phone .

2Select the Call Log tab.

3Press Menu .

4Select To t a l s from the Record menu.

5(Optional) To reset the counters to zero,

select Reset Counters.

6Select Done.

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Entering names and

phone numbers

Contacts is where you enter information

about the people you want to stay in

contact with. You can get to this info from

the Phone application, to dial phone

numbers and create favorites, and from the

Messaging and email applications, to send

messages. When you create a contact, you

can also assign a photo and ringtone ID to

that contact, so you know when they call

you.

Adding a contact

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select New Contact from the Record

menu.

5Use the 5-way to move between

fields as you enter info.

6Do any of the following:

Add a caller ID photo: Select the

Picture box. (See Assigning a caller ID

photo for more info.)

Add a caller ID ringtone: Select the

Ringtone pick list. (See Assigning a

caller ID ringtone for more info.)

Place the entry in a category and

mark it private: Select Details. (See

Working with private entries for more

info.)

DID

YOU

KNOW

If you add a symbol at the

beginning of a contact’s last name, such as

#Smith, the contact appears at the top of your

contact list.

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CHAPTER

Add a note to an entry: Select Note

Display additional fields for this

contact: Select Plus .

7After you enter all the information,

select Done.

Viewing or changing contact information

1Press Phone .

2Select the Contacts tab.

3Begin entering one of the following for

the contact you want to view or edit:

•First name (JOH for John)

•Last name (SMI for Smith)

•First initial and last name (JSM for

John Smith)

4Select the name of the entry you want

to open.

5Select Edit.

6Make changes to the entry as

necessary, and then select Done.

Assigning a caller ID photo

1Press Phone .

2Select the Contacts tab.

3Open the contact you want to add the

photo to (see Viewing or changing

contact information).

4Select Edit.

5Select the Picture box and do one of

the following:

•Select Camera to take a photo and

add it to this contact entry when you

save the photo (if your Treo includes a

camera).

•Select Photos and select an existing

photo that you want to assign to this

contact.

TIP

Import contacts from your SIM card

quickly and easily. In the Contacts list, open

the Record menu and select Import from

SIM.

TIP

To edit the entries on your SIM card you

must either Import them into Contacts or

press Applications, select SIM Book, and

edit them in the phone book on your SIM card.

YOUR PHONE

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6Select Done.

Assigning a caller ID ringtone

Caller ID ringtones can let you know who is

calling before you even look at your Treo

680. This is a great way to identify calls

from important people in your life and to

screen calls that you’d prefer not to

answer.

1Press Phone .

2Select the Contacts tab.

3Open the contact to whom you want to

give a caller ID ringtone (see Viewing or

changing contact information).

4Select Edit.

5Select the Ringtone pick list and select

a tone for this contact entry.

6Select OK.

DID

YOU

KNOW

If you assign pictures to your

contacts in Microsoft Outlook or

Palm Desktop software and you install the

desktop software from the Palm Software

Installation CD, the pictures are automatically

added to your contact entries on your Treo

680 when you sync. If you use third-party

synchronization software, picture sync may

not be supported. Check with the software

developer for information.

TIP

You can assign a ringtone to an entire

category of contacts. For example, use a

special ringtone for categories such as Family,

Work, or Golf Buddies. Select the category

pick list in the upper-left corner and select Edit

Categories. Select the category, and then

select Edit. Select the ringtone on the Edit

Category screen.

YOUR PHONE

CHAPTER

Customizing Contacts

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select Options, and then select

Preferences.

5Set any of the following options:

Remember Last Category: Sets

whether Contacts opens to the last

category you selected.

Show SIM Phonebook: Sets whether

SIM Phonebook appears as an option in

the category pick list. When you check

this box, you can view entries in the

phone book on your SIM card.

Ask to add unknown phone numbers

after calls: Sets whether you are

prompted to add phone numbers that

are not in your Contacts list after a call.

You can add unknown numbers to an

existing contact or create a new contact

entry.

List By: Sets whether the Contacts list

is sorted by last name or company

name.

Deleting a contact

1Open the contact you want to delete.

2Press Menu .

3Select Delete Contact from the Record

menu, and then select OK.

Creating a business card for beaming

1Create a new contact and enter your

own business card info.

2Open the contact entry containing your

business card info.

3Press Menu .

4Select Select Business Card from the

Record menu.

TIP

After you create your business card, you

can beam it to another device with an IR

port—provided the device supports beaming

with Palm OS® devices. Go to Contacts or the

Main tab in the Phone application, open the

Record menu, and then select Beam

Business Card.

YOUR PHONE

CHAPTER

Viewing your SIM Phonebook

1Press Phone .

2Select the Contacts tab.

3Press Menu .

4Select Options, and then select

Preferences.

5Make sure the Show SIM Phonebook

box is checked.

6Select OK.

7In the Contacts list, select the category

pick list at the top of the screen and

select SIM Phonebook.

Defining favorite

buttons

Your Treo provides an unlimited number of

favorite buttons for quick access to the

following common tasks:

•Dialing a phone number (speed-dial)

•Opening an application

•Accessing a web page

•Addressing a message (text, MMS, or

email)

•Accessing voicemail (preset on your

Treo)

TIP

If you imported contacts from your SIM

card to Contacts, you may want to uncheck

the Show SIM Phonebook box to avoid

seeing duplicate entries.

TIP

Need to copy a contact to your phone

book on your SIM card? In Contacts, select

the contact you want to copy, open the

Record menu, and then select Export to

SIM.

TIP

The predefined Bill Balance and My

Minutes favorites are Cingular Wireless

services. If you have questions about these

services, please contact Cingular Wireless

customer service.

YOUR PHONE

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Creating a speed-dial favorite button

1Press Phone .

2Select the Favorites tab.

3Press Menu .

4Select New Favorite on the Record

menu.

5Enter a label for the favorite:

•If the entry is for an existing contact,

select Lookup. Start entering the last

name of the contact, and select the

contact when it appears in the lookup

list.

•If the entry is for a new contact, enter

the label, press Down , and enter

the number.

6(Optional) Enter a Quick Key.

DID

YOU

KNOW

If you’re upgrading from a Treo

600/650, most of your favorites should

transfer from your old Treo along with your

other info. However, you may need to

rearrange the order in which your favorites

appear by opening the Record menu and then

selecting Organize Favorites. For more info

about upgrading, see Upgrading from another

Palm OS®device.

KEY

TERM

Quick Key A letter that you can

press and hold to activate a favorite from any

tab in the Phone app. For example, create a

speed-dial button for your mother’s number

and enter the letter M for “Mom” as the

Quick Key. Then when you want to call her, go

to the Phone app and press and hold M. Your

Treo 680 dials the number.

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7(Optional) Select More, and then select

advanced options:

Extra Digits: Defines additional digits to

dial, such as a password or extension.

To enter a one-second pause, insert a ,

(comma) between digits. To add a

longer pause, either enter more

commas, or enter a p to add a 3-second

pause.

Dial Extra Digits Automatically: Dials

predefined extra digits immediately

after dialing the phone number, when

checked.

8Select OK.

Creating other types of favorite buttons

1Press Phone .

2Select the Favorites tab.

3Press Menu .

4Select New Favorite on the Record

menu.

5Select the Ty p e pick list and select

Application, Message, Email, or Web

Link.

6Enter a label for the favorite and enter

any other necessary information on

the screen.

7(Optional) Enter a Quick Key.

8Select OK.

Editing a favorite button

1Press Phone .

2Select the Favorites tab.

3Highlight the favorite button you want to

edit.

4Press Menu .

5Select Edit Favorite on the Record

menu.

6After you make your changes, select

OK.

DID

YOU

KNOW

You can assign a special

ringtone for a contact. See Assigning a caller

ID ringtone for details.

DID

YOU

KNOW

When creating a Message or

Email favorite, you can enter multiple

addresses; simply separate each address with

a comma. This is an easy way to send

messages to a group of people.

YOUR PHONE

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Deleting a favorite button

1Press Phone .

2Select the Favorites tab.

3Highlight the favorite button you want to

delete.

4Press Menu .

5Select Edit Favorite on the Record

menu.

6Select Delete.

7Select OK.

Using a hands-free

device

If you need to use your phone while driving

and this is safe and permitted in your area,

use a phone headset (wired headset

included) or car kit (sold separately) for

hands-free operation. Using a hands-free

device also makes it easy to check your

calendar, look up contact info, take notes,

and use other features during a call.

In addition to the headset included with

your Treo, your Treo is compatible with the

following types of hands-free devices that

are sold separately:

•Wired headsets and car kits with a

2.5mm connector (3-pin or 4-pin)

•Wireless headsets and car kits enabled

with Bluetooth 1.1 or 1.2 wireless

technology

Check the specifications for your

hands-free device to confirm compatibility.

TIP

To arrange your favorites, open the Record

menu and select Organize Favorites.

Highlight the favorite you want to move, and

then press and hold Option + Up or Down to

move the button to another position. Select

Done.

TIP

Some favorites, such as voicemail, cannot

be deleted. If a favorite can’t be deleted, the

Delete button does not appear on the screen.

TIP

The headset designed for Treo 180/270/

300 is not compatible with your Treo 680.

YOUR PHONE

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When in doubt, ask the manufacturer if the

product is compatible with your Treo 680.

To view a list of compatible Bluetooth

hands-free devices, go to www.palm.com/

treo680cingular-support.

NOTE You cannot use a hands-free device

with Bluetooth wireless technology to

listen to music files.

Using a wired headset

When using the headset that is included

with your Treo 680, you can press the

headset button to perform any of the

following tasks:

•Answer an incoming call

•Answer a call-waiting call

•Resume a call that you put on hold (not

available when multiple calls are in

progress)

•Swap between two calls (one on hold

and one active)

•Hang up the active call

TIP

To listen to music in stereo, you can

purchase the Palm 2-in-1 Stereo Headset. If

you want to use a stereo headset with a

3.5mm connector, then you need to purchase

a stereo adapter. Visit www.palm.com/

mytreo680cingular for more info on audio

accessories.

TIP

On other headsets, the headset button

may work differently than the button on the

headset included with your Treo 680.

Headset

button

Microphone

Speaker

YOUR PHONE

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Connecting to a Bluetooth hands-free

device

Once you set up a partnership with a

Bluetooth hands-free device, you can

communicate with that device whenever it

is turned on and within range. Bluetooth

range is up to 30 feet in optimum

environmental conditions. Performance

and range may be reduced by physical

obstacles, radio interference from nearby

electronic equipment, and other factors.

BEFORE YOU BEGIN Prepare your

hands-free device to accept a connection

from another Bluetooth device. See the

documentation that came with your

hands-free device for instructions.

1Press Applications and select

Bluetooth or tap the Bluetooth

icon in the title bar.

2Select Bluetooth On.

NOTE The Bluetooth icon changes from

gray to blue to let you know that Bluetooth

technology is turned on.

3(Optional) Enter a device name that

identifies your Treo 680 when it is

discovered by other Bluetooth devices.

NOTE Use the same device name for all

your Bluetooth connections. If you change

the device name, you need to recreate any

partnerships you already created.

KEY

TERM

Partnership Two devices—for

example, your Treo 680 and a hands-free

device—that can connect because each

device finds the same passkey on the other

device. Once you form a partnership with a

device, you don’t need to enter a passkey to

connect with that device again. Partnership is

also known as paired relationship, pairing,

trusted device, and trusted pair.

TIP

If you hear a headset buzz or experience

poor microphone performance, your headset

may be incompatible with your Treo 680.

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4Select Setup Devices.

5Select Hands-free Setup.

6Follow the onscreen instructions to

create a partnership with the specific

hands-free device. When prompted,

enter a passkey.

IMPORTANT Some hands-free devices

have a predefined passkey; if so, you can

find the passkey in the documentation for

that device. Other devices provide a screen

where you enter a passkey that you make

up. In either case, you must use the same

passkey on both your Treo 680 and your

hands-free device. We recommend that

where possible, you make up a passkey of

16 alphanumeric characters (letters and

numerals only) to improve the security of

your Treo 680. The longer the passkey, the

more difficult it is for the passkey to be

deciphered.

7After you finish setting up the device,

select Done to return to Trusted

Devices View.

NOTE For some car kits, you need to

initiate a Bluetooth connection from your

Treo 680 to complete the partnership

process. To do this, highlight the car kit in

Trusted Devices View, press Menu ,

and then select Connect.

8(Optional) Enable advanced hands-free

features by pressing the multifunction

button (MFB) on the hands-free device.

You can tell the connection is successful

when you see a light blue headset icon in

the title bar of the Phone application. You

can now use your Treo 680 with the

Bluetooth hands-free device.

Using a Bluetooth hands-free device

After you create a partnership with your

Bluetooth hands-free device and you turn it

on within range (up to 30 feet), the Treo

automatically routes all calls to the

hands-free device instead of to the

YOUR PHONE

CHAPTER

earpiece on your Treo. When a call comes

in, your Treo 680 rings and the hands-free

device beeps. Even if you answer the call

on your Treo, the call goes to the

hands-free device. If you prefer to route

calls to the earpiece on your Treo, you can

change the settings on your Treo 680 to do

this; see Customizing advanced settings

for your hands-free device for details.

The features of your hands-free device vary

by model. Check the documentation for

your hands-free device for details about

these features. Your Treo 680 can support

the following actions, provided that your

hands-free device also supports them:

•Answer an incoming call

•Hang up a call and answer a call-waiting

call

•Place a call on hold and answer a

call-waiting call

•Hang up a single call

•Transfer an outgoing call from the

earpiece on your Treo to the hands-free

device

•Ignore an incoming call

•Redial the last number you called from

the hands-free device

Customizing advanced settings for your

hands-free device

You can set whether your hands-free

device automatically answer calls, provided

the device supports this feature.

1Press Applications and select

Prefs .

2Select Hands-free.

TIP

If you’re using a Bluetooth hands-free

device and you want to return to the earpiece

or a wired headset during a call, select Cancel

Bluetooth in Active Call View. To return the

call to the hands-free device, open the

Options menu and select Connect

Bluetooth.

DID

YOU

KNOW

If you have more than one

Bluetooth hands-free device, the last one you

connected to becomes the active device. To

switch between devices, turn off the active

device before you try to connect to the other

device.

YOUR PHONE

CHAPTER

3Do one of the following:

To send all calls to your hands-free

device: Check the Always route calls

to handsfree box. Select the Auto

answer pick list and select whether you

want your hands-free device to

automatically answer incoming calls and

how quickly it answers.

To choose between the earpiece on

your Treo and your hands-free device

on a call-by-call basis: Uncheck the

Always route calls to handsfree box.

When the phone rings, you can answer

the call with your hands-free device by

pressing the multifunction button on

your hands-free device, or you can

answer the call with the earpiece on

your Treo by using the controls on your

Treo 680 (see Receiving calls).

4Select Done.

Customizing phone

settings

Selecting ringtones

You can set various tones for various types

of incoming calls.

1Press Phone .

2Press Menu .

3Select Options, and then select Sound

Preferences.

4Select the Application pick list and

select Ring Tones.

DID

YOU

KNOW

You can download any

compatible ringtone directly to your Treo 680

(see Downloading files from a web page). You

can also download ringtones to your computer

and then email them to your Treo 680.

YOUR PHONE

CHAPTER

5Select the Volume pick list and select

the volume level.

6Select the Vibrate pick list and select

when you want your Treo 680 to vibrate

for an incoming call.

7(Optional) Check the Escalate ring

tone volume box if you want the ring to

play softly and then increase to full

volume the longer it rings.

8Select a ringtone from the pick list to

identify each of the following:

Known Caller: An incoming call from

someone in your Contacts or Favorites.

Unknown Caller: An incoming call from

someone identified by caller ID who is

not in your Contacts or Favorites. This

includes callers that have blocked their

caller ID.

Roaming: A special tone for incoming

calls when you’re outside your home

mobile network. This tone overrides all

other ringtones, unless you select No

Sound.

9Select Done.

Creating and managing ringtones

You can also record sounds and use them

as ringtones.

1Press Phone .

2Press Menu .

3Select Options, and then select Sound

Preferences.

4Select Manage.

5Do one of the following:

•To record a sound, select New.

•To play a sound, select it with the

5-way .

•To delete a sound, highlight it and

press Backspace .

DID

YOU

KNOW

You can assign a ringtone to a

contact or an entire category of contacts.

YOUR PHONE

CHAPTER

•To send a sound, highlight it and

select Send.

6Select Done twice.

Selecting Phone alert tones

You can set various tones for various types

of alerts.

1Press Phone .

2Press Menu .

3Select Options, and then select Sound

Preferences.

4Select the Application pick list and

select Phone Alerts.

5Select the Volume pick list and select

the volume level.

6Select the Vibrate pick list and select

when you want your Treo 680 to vibrate

for a phone alert.

7Select an alert tone from the pick list for

each of the following:

Voicemail Alert: Plays when you have

new voicemail.

Coverage in/out: Plays when you move

into or out of a coverage area.

8Select Done.

Adjusting call volume

While a call is in progress, press the

Volume button on the side of your Treo to

adjust the call volume.

•To increase the volume, press the upper

half of the Volu me button.

•To decrease the volume, press the

lower half of the Volum e button.

TIP

You can also create a new sound by

selecting New in Sound & Alerts Preferences.

YOUR PHONE

CHAPTER

Adjusting ringer volume

When a call is not in progress and music is

not playing, press the Volum e button on

the side of your Treo to adjust ringer

volume, and then press the Side button to

confirm your selection.

Barring calls

Call Barring lets you prevent unauthorized

calls on your Treo 680. You must enter your

Call Barring password every time you

change your Call Barring preferences.

Contact Cingular Wireless if you do not

know this password or if you need more

information.

1Press Phone .

2Press Menu .

3Select Options, and then select Call

Barring.

4Select the Outgoing and Incoming pick

lists, and then select the type of calls

you want to prevent.

5Select OK.

Customizing the Main tab in the Phone

application

Phone Display Options let you customize

the appearance and entry mode of the

Main tab in the Phone application.

1Press Phone .

2Press Menu .

3Select Options, and then select Phone

Display Options.

4Set any of the following options:

Wallpaper: Sets the wallpaper that

appears on the Main tab in the Phone

application. To change the wallpaper,

select the thumbnail image and then

select an image to use as wallpaper.

TIP

Call barring may not be available in some

areas.

Volume

Side button

YOUR PHONE

CHAPTER

Fade: Adjusts the intensity level of the

wallpaper image.

Ty p i n g … : Sets whether typing in the

Main tab in the Phone app displays the

Dial Pad and enters numbers you want

to dial, or whether it displays the

Contacts tab and starts a contacts

search.

Show Calendar event: Sets whether

the current event from the Calendar

application appears in the Main tab in

the Phone app. When this option is

enabled, you can then select this event

to jump to the Calendar app.

Default View: Sets the tab that appears

when you press Phone .

5Select OK.

Setting your dialing preferences

Dialing preferences let you assign a prefix

to your phone numbers. For example, you

can automatically dial a 1 before all 10-digit

phone numbers. You can add a different

prefix based on the length of the phone

number.

1Press Phone .

2Press Menu .

3Select Options, and then select Dial

Preferences.

4Set any of the following options:

Dialing from North America: Formats

phone numbers using North American

conventions (XXX-XXX-XXXX).

DID

YOU

KNOW

You can also set the

background for Calendar Agenda View. See

Customizing display options for your calendar

for details.

TIP

If you select the Typing starts contacts

search option, you can still enter a phone

number from the Main tab in the Phone app

by pressing Option followed by the number.

YOUR PHONE

CHAPTER

Always dial +1 in front of the area

code: Adds a 1 in front of 10-digit phone

numbers. This option is available only

when Dialing from North America is

enabled.

To 7 digit numbers: Adds a prefix to

7-digit numbers. For example, enter

your own area code to automatically add

your area code when you dial local

numbers.

To (6), (5), (4), digit numbers: Adds a

prefix to numbers with the specified

number of digits. For example, if all the

phone numbers in your office have the

408 area code and a 555 exchange,

followed by a 4-digit extension, select 4

and enter the prefix 408555. To call a

colleague, simply dial your colleague’s

4-digit extension; your Treo 680

automatically dials the rest and makes

the call. You can also create contact

entries with just the extension number

and then dial the number from your

Contacts list.

5Select OK.

Manually selecting the wireless network

When travelling outside the US, you may

be able to search for other wireless

network services in your current location.

1Press Phone .

2Press Menu .

3Select Select Network from the

Options menu.

4Select another network, if available.

5Select OK.

Using TTY

A TTY (also known as TDD or text

telephone) is a telecommunications device

that allows people who are deaf or hard of

hearing, or who have speech or language

disabilities, to communicate by telephone.

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