Palm HVP-1H Phone Keypad User Manual HS pref b w

Palm Inc Phone Keypad HS pref b w

user manual with SAR stmt at end

VisorPhone™ Module User Guide
ii CopyrightCopyright © 2000 - 2001 Handspring, Inc. All rights reserved. Handspring, Springboard, Visor, VisorPhone, the Handspring logo, and the Springboard logo are trademarks of Hand-spring, Inc., and may be registered in some jurisdictions. Graffiti, HotSync, and Palm OS areregistered trademarks of Palm, Inc. or its subsidiaries. All other trademarks are the property oftheir respective owners.Disclaimer and limitation of liabilityHandspring, Inc. and its suppliers assume no responsibility for any damage or loss resultingfrom the use of this guide.Handspring, Inc. and its suppliers assume no responsibility for any loss or claims by third partieswhich may arise through the use of this software and hardware. Handspring, Inc. and its suppli-ers assume no responsibility for any damage or loss caused by deletion of data as a result of mal-function, dead battery, or repairs. Be sure to make backup copies of all important data on othermedia to protect against data loss.Important: Please read the Handspring End User Software License Agreement in the back ofthis guide before using the accompanying software program(s). Using any part of the softwareindicates that you accept the terms of the Handspring End User Software License Agreement.Part #: 50-0227-01
Contents iiiContentsGetting Started.................................................................................1Step 1: Set up your handheld computer.............................................2Step 2: Insert your SIM card into your VisorPhone .........................3Step 3: Insert your battery into your VisorPhone .............................4Step 4: Get to know your phone........................................................5Step 5: Connect the phone to your handheld....................................7Step 6: Charge the battery..................................................................8Step 7: Turn on your phone...............................................................9Step 8: Activate your account...........................................................10Congratulations................................................................................11Making Voice Calls ........................................................................13Calling a speed dial number.............................................................14Dialing a number with the Dialpad .................................................15Redialing the last number ................................................................16Redialing previous numbers.............................................................16Calling a number in your Address Book..........................................17Dialing a number from other applications.......................................18Returning a missed call.....................................................................19Calling an emergency number.........................................................20Receiving Calls...............................................................................21Answering the phone........................................................................22Responding to call waiting ...............................................................23Forwarding calls ...............................................................................24
iv ContentsHandling Multiple Calls...................................................................25Placing a call on hold .......................................................................26Dialing another number while a call is on hold ..............................27Switching between two calls ............................................................28Using 3-way calling..........................................................................29Checking Messages ........................................................................31Reviewing missed calls .....................................................................32Checking voicemail ..........................................................................33Checking text messages....................................................................34Displaying call history......................................................................35Purging call history ..........................................................................36Managing Your Speed Dial List .......................................................37Defining speed dial buttons .............................................................38Adding an Address Book entry to your speed dial list.....................39Changing a speed dial entry.............................................................40Deleting speed dial entries...............................................................41Arranging the speed dial list.............................................................42Using Your SIM Phonebook ............................................................43Copying entries from your speed dial list to your SIM card...........44Copying entries from your SIM card to your speed dial list...........45Deleting entries from your SIM card ..............................................46Dialing entries on your SIM card....................................................47
Contents vWorking With SMS Text Messages..................................................49Enabling SMS and SMS Email........................................................50Viewing messages .............................................................................51Replying to messages........................................................................52Creating messages ............................................................................53Creating message greetings and signatures .....................................56Saving incoming messages................................................................57Copying incoming messages ............................................................57Forwarding incoming messages .......................................................58Modifying messages..........................................................................58Sorting messages...............................................................................59Deleting messages ............................................................................60Using VisorPhone as a Wireless Modem..........................................61Setting up VisorPhone as a wireless modem ...................................62Using third-party data applications with VisorPhone.....................63Preparing for a direct wireless HotSync operation .........................64Preparing for a network wireless HotSync operation .....................65Performing a wireless HotSync operation.......................................66Customizing Your Phone.................................................................67Setting dialing prefixes for use in North America...........................68Assigning dialing applications ..........................................................69Changing the phone display.............................................................70Selecting the ringer settings.............................................................71Preventing unauthorized use of your phone....................................72Unlocking your phone......................................................................73
vi ContentsDisabling call waiting.......................................................................74Blocking your phone number for outgoing calls.............................75Selecting a service provider network ...............................................76Connecting a headset.......................................................................77Using the Menus.............................................................................79Phone application Edit menus.........................................................79Phone application Record menu......................................................79Phone application Options menus...................................................80SIM Phonebook application Edit menu..........................................81SIM Phonebook application Options menu....................................81SMS Message Manager application Message menus ......................82SMS Message Manager application Edit menu...............................83SMS Message Manager application Options menu ........................84Troubleshooting and Maintenance...................................................85Caring for your VisorPhone module...............................................91Caring for the battery ......................................................................92How do I dispose of the battery?.....................................................93Warranty and Other Product Information ........................................95Index ...........................................................................................115
Getting Started 1Getting StartedCongratulations on the purchase of your new VisorPhone™ module. Your VisorPhone module integrates the power of a state-of-the-art digital mobile phone with the simplicity of your Handspring handheld computer. To use your VisorPhone, you must first activate your account with your mobile phone service provider. Your account information is located on your SIM (Subscriber Identity Module) card. If a SIM card did not come with your VisorPhone, your service provider will provide one when you subscribe to their service. Your SIM card must be inserted into your VisorPhone before you can use it. Just follow the eight easy steps in this chapter to get up and running quickly.
2 Getting StartedStep 1: Set up your handheld computer1. If you haven’t already set up your handheld, follow the steps that came with your handheld to set it up.2. (Recommended) Synchronize your handheld with your computer. Tip: If you need additional information about synchronizing, refer to the Quick Reference Guide and Visor Handheld User Guide that came with your handheld.Place your handheld in the cradle and press the HotSync button
Getting Started 3Step 2: Insert your SIM card into your VisorPhoneThe SIM (Subscriber Identity Module) card is a small rectangular plastic piece. The SIM card is included with your service provider’s documentation and is often referred to as a “smartcard.”Note: If your SIM card is already inserted in your phone, skip to Step 3.■Insert the SIM card into the slot.Tip: Since calls are billed to your telephone number, you can move your SIM card to any mobile phone that uses a SIM card, and the calls will be billed to your account.Slide the SIM card into the slot
4 Getting StartedStep 3: Insert your battery into your VisorPhone■Insert the battery into your VisorPhone and secure the latch.SIM card
Getting Started 5Step 4: Get to know your phoneAntenna Receives and sends signals on your VisorPhone. The antenna does not telescope out of the phone.Headset jack Enables you to connect a headset so you can view your handheld screen while talking on the phone. Battery Powers your VisorPhone. Battery latch Secures the battery to your VisorPhone.Power buttonTurns on your VisorPhone and activates the signal. Your phone stays on until you remove it from your handheld or press the power button to turn it off.Antenna Headset jackBattery latchPower buttonSpeakerPhone buttonSMS Message Manager buttonLEDSliderBattery
6 Getting StartedSpeaker Functions as the earpiece on your VisorPhone. Tip: To adjust the volume during a call, press the scroll buttons on the front of your handheld.Phone buttonTurns on your handheld and starts the Phone application. If another application is running, press this button to switch to the Phone application. If the phone is ringing, press this button to answer calls.SMS Message Manager buttonTurns on your handheld and starts the SMS Message Manager application so you can view, send, and receive text messages. Slider Controls the ringer setting. See “Selecting the ringer settings” on page 71 for details on changing the settings.LED Provides status information for your VisorPhone. The color of the light and the blink state indicate the status as follows:No light = Phone offRed/solid = Charger on; battery chargingGreen/solid = Charger on; battery fully chargedRed/slow blink = Phone on; no network serviceGreen/slow blink = Phone on; in serviceRed/fast blink = Battery lowGreen/fast blink = Data call active
Getting Started 7Step 5: Connect the phone to your handheld1. Remove the slot protector from your handheld.2. Insert your VisorPhone module into the Springboard™ expansion slot.Tip: To remove your VisorPhone from your handheld, simply slide it out from the Springboard expansion slot.Slide the slot protector away from your handheldSlide the module into the Springboard expansion slot
8 Getting StartedStep 6: Charge the battery1. Plug the travel charger into a wall outlet.2. Insert the travel charger cable into the connector on your handheld. Tip: When your phone is on, the charge icon appears in the Phone application while your VisorPhone charges. Note that your VisorPhone must be in your handheld while charging, and that it takes about 1.5 hours to fully charge the battery. It’s time to recharge the battery when you observe one of the following:■the LED turns red and blinks quickly■the LED does not turn on when you turn on your phone■the battery gauge in the top-right corner of the Phone application appears empty when your VisorPhone is on and the Phone application is on the screenLED turns solid red when charging and solid green when charged
Getting Started 9Step 7: Turn on your phoneAfter the battery is charged, you can begin using your phone.1. Press the Power button on your VisorPhone for two seconds until you hear a beep.Note: If the Unlock Phone dialog appears, see “Unlocking your phone” on page 73 for instructions.2. Wait up to two minutes for your VisorPhone to locate your service provider’s network. Do not tap OK.Tip: When your VisorPhone locates the network, the Network Search dialog displays a Welcome message and your service provider’s name appears in the upper-left corner of the Phone application. If you are in an area without coverage, the Network Search dialog displays an “Unable to register to the network” message and “No Service” appears in the upper-left corner of the Phone application.
10 Getting StartedStep 8: Activate your accountIf you received a new SIM card with your phone, you need to call your service provider to activate your account (unless it was activated upon purchase at a retail location). Your service provider’s phone number is located on the materials that came with your VisorPhone module.Once you receive your phone number, it may take a few hours to become fully active. Some service providers send a special message with your phone number. Follow these steps to check the phone number:1. Make sure your phone is on for at least 30 seconds.2. Press the Phone button on your VisorPhone to access the Phone application.3. Tap the Menu icon .4. Under Options, tap Phone Info. 5. Tap OK.Your VisorPhone number (if available)Your equipment ID number
Getting Started 11CongratulationsYou’re ready to use your VisorPhone module. Keep these things in mind as you use your new phone:■If you travel outside a coverage area, your phone remains on but you can’t make or receive calls. If this occurs, the LED blinks red slowly and the phone periodically tries to register to the network. When you return to a coverage area, the LED blinks green.■Although VisorPhone supports many calling features, such as call waiting, call hold, call forwarding, 3-way calling, voicemail, SMS, and SMS Email, check with your service provider to confirm that these services are available and active on your mobile calling plan.■If you travel outside a coverage area, you can’t receive SMS text messages. However, the messages are stored by the network and you will receive them when you return to a coverage area.■Your account includes a voicemail feature so people can always leave you a message even when your phone is off.■Always use care when operating a mobile phone. If you plan to use your VisorPhone module while driving a car, we recommend that you become familiar with local laws concerning use of a mobile phone while driving, and that you use a headset for hands-free operation. See “Connecting a headset” on page 77 to learn how to connect a headset to your VisorPhone.
12 Getting Started
Making Voice Calls 13Making Voice CallsThere are several ways to make voice calls with your VisorPhone. This chapter describes how to dial a number by:■Selecting it from your speed dial list■Entering it on the Dialpad■Selecting it from your Call History list■Selecting it from your Address Book■Dialing from another application■Returning a missed call■Dialing an emergency numberAfter you dial and establish a connection, the Active Call screen appears:Tap Key Pad to enter extra numbers such as a PIN code or an extensionNetwork nameVoicemail notification icon(not used by all networks) Signal strength iconBattery gauge
14 Making Voice CallsCalling a speed dial numberSpeed dialing enables you to quickly place a call without entering the number. This is particularly useful for numbers you call often, such as your home or office. Note: This section assumes you’ve already created a speed dial list. To learn how to add numbers to your speed dial list see “Defining speed dial buttons” on page 38.1. Press the Phone button on your VisorPhone.Tip: If the screen below doesn’t appear, tap the Speed Dial icon .2. Select the number you want to call.Tip: After you make the connection the Active Call screen appears. If prompted to enter a menu selection, tap Key Pad. If you defined any Extra Digits, such as an extension, tap Extra Digits.3. Tap Hang Up to end the call.Tap a button to dial a numberTap a Page icon to view other speed dial pagesSpeed Dial, Dialpad, and Call History icons
Making Voice Calls 15Dialing a number with the Dialpad1. Press the Phone button on your VisorPhone.Tip: You can also tap the Phone icon in the Applications Launcher to start the Phone application.2. Tap the Dialpad icon .3. Dial the number. If you are dialing an international number, tap the + key before entering the number to automatically insert the international access code upon dialing.Tip: To display the last ten numbers dialed, press the scroll buttons on the front of your handheld.Tip: To edit the phone number, tap the Dial box and then use the keypad, Graffiti® writing, or the onscreen keyboard.4. Tap Hang Up to end the call.Tap CLR to delete the entire entryTap Backspace to erase the last digitTap a digit to enter it in the dial boxTap Send to dial the number in the dial boxDial box
16 Making Voice CallsRedialing the last number■Hold down the Phone button for two seconds to redial the last number you called.Redialing previous numbers1. Press the Phone button on your VisorPhone.2. Tap the Call History icon to view a list of previous incoming and outgoing calls.3. Select the number you want to call. 4. Tap Dial.Tip: To add a number to your Address Book or Speed Dial list, tap Details, tap Copy Phone #, then in Address Book or Speed Dial Edit view, tap the line where you want to add the number, and select Paste from the Edit menu to insert the number.Tap here to select the call category: All, Incoming, Out-going, or MissedTap the entry you want to dialTap Dial to call selected number Tap Details to view call information
Making Voice Calls 17Calling a number in your Address Book1. Press the Address Book button on the front of your handheld.2. Select the number you want to call.Tip: If you install a third-party email or SMS application, the Dial button changes to an Email button when you select an email address, or to an SMS button when you select a mobile phone number. See “Assigning dialing applications” on page 69 for details on assigning compatible third-party SMS and Email applications to these buttons.3. Tap Hang Up to end the call.Tap a name to view or edit contact informationTap a number to select a number to dial Tap a number to select itTap Dial to call the number
18 Making Voice CallsDialing a number from other applicationsYou can also dial numbers from other applications such as Memo Pad or To Do List.1. Highlight the number you want to dial.2. Press the Phone button on your VisorPhone.Tip: The number automatically appears in the Dial box on the Dialpad screen so you can edit the number if needed.Select a number to dialTap here to add an area code or change the number
Making Voice Calls 19Returning a missed callWhen your VisorPhone is on and you remain in a coverage area, any calls you miss appear in the Call History list and you receive a missed call alert message. When your phone is off or you travel outside a coverage area, your calls are forwarded to voicemail and they do not appear in the Call History list.■If you miss multiple calls, a message appears indicating the number of calls you missed. Follow the steps in “Reviewing missed calls" on page 32 to return the calls.■If you miss a single call, the following screen appears:Tip: If the caller’s phone number is not available, the Call Back button does not appear on the Missed Call screen. Tap Call Back to dial the numberTap OK to dismiss the call without calling back
20 Making Voice CallsCalling an emergency numberYour VisorPhone provides easy access to emergency numbers such as 112 or 911. 1. Press the Phone button on your VisorPhone.2. Do one of the following: ■If your phone is unlocked, dial 112 or 911 from the Dialpad screen.■If your phone is locked or your SIM card is missing, tap Make Emergency Call from the Unlock Phone or SIM Card Not Found screen. Tip: You don’t need to unlock your phone or even have the SIM card installed to call an emergency number.Tap Make Emergency Call
Receiving Calls 21Receiving CallsWhenever your phone is on and you are within a coverage area, you can receive incoming calls. In addition to answering calls, you can also choose several incoming call options. This chapter describes how to: ■Answer the phone (or reject a call)■Respond to a call waiting prompt■Forward your calls
22 Receiving CallsAnswering the phoneAn incoming call turns on your handheld if it is off.Tip: You can also answer a call by pressing the Phone button while your VisorPhone is ringing.Caller’s name and phone number if availableTap Answer to accept the callTap Ignore to send the call to voicemail
Receiving Calls 23Responding to call waitingWhen you are on the phone and receive a second call, the Phone application updates the Active call screen and emits a Call Waiting “beep” tone.Tip: Make sure the Disable Call Waiting option on the Call Preferences screen is off. When this option is off the Disable Call Waiting check box is empty. For more information on enabling and disabling call waiting, see “Disabling call waiting” on page 74. ■When the Call Waiting dialog appears, tap the appropriate button. Tip: You can also press the Phone button to place the first call on hold and answer the incoming call.Caller’s name and phone number if availableTap Hold & Answer to place 1st call on hold and answer incoming callTap Drop & Answer to end1st call and answer incoming callTap Ignore to send the call to voicemail
24 Receiving CallsForwarding callsIf you need to turn off your phone or know you will be traveling outside a coverage area, you can forward your calls to another number. Keep in mind that your service provider will still charge you for your forwarded calls. Note: Because call forwarding information is stored by the network, it’s a good idea to check the current network settings both before and after you change the call forwarding option.1. Tap the Menu icon .2. Under Options, tap Call Preferences.3. Select the call forwarding option you want to use.Tip: You can define multiple forwarding numbers. Select Edit numbers from the list to add, change, or delete a number. 4. Tap OK.Tap here to forward all calls to the selected numberTap here to display current network settings
Handling Multiple Calls 25Handling Multiple CallsYou can use the Hold button in the Phone application to handle a variety of situations that involve multiple calls. During an active call, you can receive or place another call, switch between two active calls, and create a 3-way conference call. For example, when you’re talking to a friend, you can put them on hold, call a restaurant to make dinner reservations, and return to your friend to confirm the time and place. These features also enable you to receive an important incoming call while you’re already on the phone, and to facilitate conference calls when you’re on the go.This chapter describes how to: ■Place a call on hold■Dial another number while a call is on hold■Switch between two calls■Use 3-way calling
26 Handling Multiple CallsPlacing a call on hold1. Place or answer a call.2. Tap Hang Up to end the call.Tap Off Hold to return to the callCall status indicatorTap Hold to put the call on hold
Handling Multiple Calls 27Dialing another number while a call is on hold1. Place or answer a call.2. Put the call on hold.3. Tap 2nd Call.4. Dial the number.Tip: You can tap the Applications Launcher icon to open another application that has the number you want to dial.Tap 2nd Call to access dial functionsTap Hold to put the call on hold
28 Handling Multiple CallsSwitching between two calls1. Answer or place two calls. See “Dialing another number while a call is on hold” on page 27.2. Tap Swap, or tap the call status line to switch between calls.Tip: If you called an automated phone system that prompts you to enter a menu selection or phone extension, tap KeyPad to respond to the voice prompts. 3. Tap Hang Up to end the active call.Tap Swap to change callsTap KeyPad to access a voice prompt system1st call status 2nd call status
Handling Multiple Calls 29Using 3-way calling1. Answer or place two calls.2. Join the two calls.Tap 3-way Call to speak with both calls at the same time1st call status 2nd call status Tap Hang Up to end both callsTap Hold to place both calls on holdTap Cancel 3-way to return to the previous active call and to place the other call on hold
30 Handling Multiple Calls
Checking Messages 31Checking MessagesYour VisorPhone is capable of receiving voicemail and text messages and generating missed call messages.If you miss a call when your VisorPhone is on and you remain in a coverage area, your missed calls appear in the Call History list and you receive a missed call alert message. When your phone is off or you travel outside a coverage area, your missed calls are forwarded to voicemail and they do not appear in the Call History list. Similarly, when your phone is off or you travel outside a coverage area, your service provider stores your text messages until you turn on your phone or return to a coverage area.Note: You may need to contact your service provider to add the text messaging feature to your rate plan. This feature is sometimes referred to as SMS, or Short Message Service. This chapter describes how to: ■Review missed calls■Check voicemail■Check text messages■Display call history■Purge call history
32 Checking MessagesReviewing missed callsWhen you don’t answer an incoming call, it appears under Missed calls in your Call History list.1. Tap the Call History icon . 2. Tap Missed in the pick list in the upper-right corner. Tap caller’s name or phone numberTap Dial to return the call
Checking Messages 33Checking voicemailWhen your phone is off, you travel outside a service area, or you miss or choose to ignore a call, the caller may leave a voicemail message. When you connect to the network, the phone application notifies you that you received voicemail messages. 1. Dial your voicemail service using one of these methods:■Tap the Voicemail button in the Speed Dial view.■Tap Listen in the Voicemail alert dialog. ■Tap the Voicemail icon in the upper-right part of the Speed Dial view or the Dialpad view.Tip: Some service providers do not support the Listen button and the Voicemail icon .2. Tap Key Pad on the Active Call screen. 3. Tap Done.Tap buttons to dial access codes and review messages
34 Checking MessagesChecking text messagesWhen your phone is off or you travel outside a service area, other people can still send you text messages. Your service provider stores the messages for you until you turn on your phone or return to a service area. When you connect to the network, the SMS Message Manager displays the first message in a screen similar to the following: Caller’s name and phone number if availableTap OK to review messages later Tap Delete to delete the messageNumber of new messagesTap Call Back to dial the sender
Checking Messages 35Displaying call historyThe Call History view provides quick access to the previous 1,000 incoming and outgoing calls.■Tap the Call History icon . Tip: To temporarily store a number in your handheld’s memory, tap Details, tap Copy Phone #, and then tap Done. You can now Paste this number into any application on your handheld.Outgoing callTap arrow to select the call category: All, Incoming, Outgoing, or Missed Incoming callMissed callTap Dial to call the selected numberTap Details to view time and duration
36 Checking MessagesPurging call historyYour VisorPhone continues accumulating call history information for up to 1,000 calls until you purge the call history list. To conserve storage space, we recommend that you purge this list periodically.Note: Using the Purge function permanently removes the calls from your handheld. You cannot undo this process to restore the information.1. From the Call History view, tap the Menu icon .2. Under Record, tap Purge.Tip: To delete a specific item, select the item from the Call History view and tap Delete Item instead of Purge.3. Select the purge option you want to use.4. Tap OK.Tap the pick list to choose which calls to purge
Managing Your Speed Dial List 37Managing Your Speed Dial ListYou can store up to 50 phone numbers in the speed dial list. There are five pages of numbers that hold ten numbers per page. Tip: Keep your speed dial list organized by storing different types of numbers on different pages. For example, create separate pages for family, business, friends, and emergency numbers. This chapter describes how to: ■Assign phone numbers to speed dial buttons■Add Address Book entries to your speed dial list■Change speed dial entries■Delete speed dial entries■Arrange the speed dial list
38 Managing Your Speed Dial ListDefining speed dial buttons1. Tap the Speed Dial icon .2. Tap a blank speed dial button.Note: The first slot on the first Speed Dial page is reserved for your service provider’s voicemail service number.3. In the Edit Entry dialog, enter the Name, Number, and any Extra digits.Tip: To insert a pause between Extra digits when dialing, enter a comma (,). Each comma represents a one second pause.4. Tap OK.Enter a name for the buttonTap Lookup to find a number in your Address BookEnter the phone numberEnter digits to dial after placing the call (such as an extension or access code)
Managing Your Speed Dial List 39Adding an Address Book entry to your speed dial list1. Tap the Speed Dial icon .2. Tap a blank speed dial button.3. Tap Lookup.4. In the Phone Number Lookup dialog, use the scroll arrows or begin writing the person’s last name to find the number you want.5. Tap Add.Tip: You can edit the number or name by tapping it in the Edit Entry dialog. 6. From the Edit Entry dialog, tap OK.Tap a number to select itTap Add to insert the number in the speed dial entry
40 Managing Your Speed Dial ListChanging a speed dial entry1. Tap the Speed Dial icon .2. Tap the Menu icon .3. Under Edit, tap Edit Speed Dial.4. Select the entry you want to change. 5. In the Edit Entry dialog, enter the new information.6. Tap OK to save the new information.7. Tap Done.Tap an entry to select itTap pages to view more entries
Managing Your Speed Dial List 41Deleting speed dial entries1. Tap the Speed Dial icon .2. Tap the Menu icon .3. Under Edit, tap Edit Speed Dial.4. Select the entry you want to delete. 5. In the Edit Entry dialog, tap Delete.6. Tap OK to confirm deletion.7. Tap Done.Tap an entry to select itTap pages to view more entries
42 Managing Your Speed Dial ListArranging the speed dial list1. Tap the Speed Dial icon .2. Tap the Menu icon .3. Under Edit, tap Edit Speed Dial.Tip: If the new slot is full, the other entries move over one slot as the rows fill from top to bottom. If you drag an entry to a page icon, the entry moves to the first available slot on that page.4. Tap Done.Drag an entry to another slot or page
Using Your SIM Phonebook 43Using Your SIM PhonebookIn addition to storing your phone number and billing information, your SIM card also contains a phone list that is separate from your Address Book and speed dial list. Most SIM cards enable you to store more than 50 names and numbers. By storing a phone list on your SIM card, you have immediate access to your phone list when you move your SIM card to another phone. The SIM Phonebook application is a utility that enables you to view and manage the phone list on your SIM card.This chapter describes how to: ■Copy entries from your speed dial list to your SIM card■Copy entries from your SIM card to your speed dial list■Delete entries from your SIM card■Dial entries on your SIM card
44 Using Your SIM PhonebookCopying entries from your speed dial list to your SIM card1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the SIM Phonebook icon .3. Tap Speed Dial in the pick list in the upper-right corner.4. Tap the entry you want to copy.Tip: To copy all the numbers in your speed dial list, select Copy All from the Edit menu. Tip: A check mark indicates that the entry is already on both your speed dial list and your SIM list.5. Tap Copy.Tap a name or number to select itTap Copy to add the entry to your SIM cardTap Speed Dial
Using Your SIM Phonebook 45Copying entries from your SIM card to your speed dial list1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the SIM Phonebook icon .3. Tap SIM in the pick list in the upper-right corner.4. Tap the entry you want to copy.Tip: To copy all the numbers in your speed dial list, select Copy All from the Edit menu. Tip: A check mark indicates that the entry is already on both your speed dial list and your SIM list.5. Tap Copy.Tap a name or number to select itTap Copy to add the entry to your speed dial listTap SIM
46 Using Your SIM PhonebookDeleting entries from your SIM card1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the SIM Phonebook icon .3. Tap SIM in the pick list in the upper-right corner.Tip: To delete entries from your speed dial list, tap Speed Dial instead.4. Select the entry you want to delete. 5. Tap Delete.6. Tap OK to confirm deletion.Tap a name or number to select itTap Delete to remove the entry Tap to select SIM or Speed Dial
Using Your SIM Phonebook 47Dialing entries on your SIM card1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the SIM Phonebook icon .3. Tap SIM in the pick list in the upper-right corner.Tip: You can also dial entries from your speed dial list by tapping Speed Dial instead.4. Select the entry you want to dial.Tip: You can also send a text message to an SMS-enabled mobile phone by tapping a mobile phone number and then tapping SMS instead of Dial.5. Tap Dial.Tap a name or number to select itTap Dial to call the number Tap to select SIM or Speed DialTap SMS to send a text message
48 Using Your SIM Phonebook
Working With SMS Text Messages 49Working With SMS Text MessagesIn addition to dialing and receiving calls, you can use your VisorPhone to send and receive short text messages. These text messages, also called SMS (Short Message Service) messages, are similar to email messages that you send and receive from your computer, but are limited to a few sentences in length. The person receiving your message must also have a GSM mobile phone and a service provider that supports text messages. Some service providers also allow you to use your mobile phone to send text messages to an email address and to receive text messages from a computer. Talk to your service provider for details about their SMS and SMS Email features. This chapter describes how to: ■Enable SMS and SMS Email■View messages■Reply to messages■Create messages■Create message greetings and signatures■Set message options■Save messages■Forward messages■Copy message text to the clipboard■Modify outgoing messages■Sort messages■Delete messages
50 Working With SMS Text MessagesEnabling SMS and SMS EmailTo send and reply to SMS messages, you must subscribe to your service provider’s SMS service. If you subscribe to this service, your service provider supplies an SMS Message Center number which appears in the SMS Preferences dialog.To use SMS Email, you must subscribe to your service provider’s SMS Email service and enter their SMS Email Center number in the SMS Preferences dialog. The SMS Email Center forwards the SMS messages to the recipient’s email address. Contact your service provider to obtain their SMS Email Center number.1. Press the SMS Message Manager button on your VisorPhone.2. From any SMS Message Manager list view, tap the Menu icon .3. Under Options, tap Preferences.4. Tap OK.Enter SMS Email Center numberConfirm SMS Message Center number
Working With SMS Text Messages 51Viewing messagesYou can view SMS messages even if you don’t subscribe to your service provider’s SMS service. 1. Press the SMS Message Manager button on your VisorPhone to open the SMS Message Manager Inbox.Tip: When viewing Saved messages, the arrows indicate whether a message was incoming or outgoing. 2. Tap the message you want to view.3. Press the scroll buttons on your handheld to scroll through a message. At the start or end of a message, it displays the next message. 4. Tap Done.Tap New to create a messageTap arrow to select the message category: Inbox, Saved, Pending, or Sent Message read
52 Working With SMS Text MessagesReplying to messagesTo reply to SMS messages, you must subscribe to your service provider’s SMS service. See “Enabling SMS and SMS Email” on page 50 to determine if you subscribed to your service provider’s SMS service.1. Tap the incoming message to which you want to reply.2. Tap Reply.3. Enter the message text.Tip: When you reply to an SMS message, the SMS Message Manager fills in the To field for you. When you reply to an email message, you must enter the email address on the first line of the message. See “Creating an SMS Email message” on page 55 for more information.4. Tap Send.Tap Reply to respond to the message
Working With SMS Text Messages 53Creating messagesSMS Message Manager enables you to create short text messages and send them to a GSM mobile phone number or an email address. If a message exceeds 160 characters, SMS Message Manager divides the text into multiple messages. As you create a message, the status bar indicates how many messages will be sent and the total number of characters in all the messages. To save time while creating messages, you can insert predefined text from a template. Some templates ask you to enter information such as a meeting time or place. Using a template is similar to filling in the blanks on a form letter instead of writing a letter from scratch. Fortunately, in SMS Message Manager you can easily combine the template text with your own text to personalize your message.You can create a message at any time, but if you send a message when you are outside a coverage area, your VisorPhone places the message in the Pending category and sends it automatically when you return to a coverage area. While a message is in the Pending category, you cannot edit it, but you can delete it before it is sent.
54 Working With SMS Text MessagesCreating an SMS text message1. From any SMS Message Manager list view, tap New.2. Address the message to a mobile phone number.3. Enter text using Graffiti, the onscreen keyboard, or the Text and Greetings pick lists.4. Tap Send. (The message goes into the Pending category until your phone transmits the message.)Tip: To store a draft message and send it later, tap Save instead.After your message transmits, your VisorPhone places a copy in the Sent category. If an error occurs while sending the message, an exclamation point (!) appears next to the message in the Sent category.Note: Some service providers may restrict you from sending SMS messages to recipients outside your service network.Tap To to select a numberTap Text to insert text from a template
Working With SMS Text Messages 55Creating an SMS Email messageTo send a message to an email address, you must first enter your service provider’s SMS Email Center number. See “Enabling SMS and SMS Email” on page 50.1. From any SMS Message Manager list view, tap New.2. Tap the To pick list and select SMS Email Center. 3. On the first Text line, enter the recipient’s email address followed by a space and a # symbol.4. Enter the remaining text.5. Tap Send. (The message goes in the Pending category until it transmits.) Tip: To store a draft message and send it later, tap Save instead.Tap To to select SMS Email CenterEnter email address followed by a space and # symbol
56 Working With SMS Text MessagesCreating message greetings and signaturesWhen you create a message you can use the greetings pick lists to insert a greeting and signature in your message. You can also add items to these lists or modify the existing items.1. From any SMS Message Manager list view, tap the Menu icon .2. Under Options, tap Greetings. 3. Tap Done.Tap Add entry to create a new signatureTap here to hide the greetings pick listsTap Add entry to create a new greeting
Working With SMS Text Messages 57Saving incoming messages1. Open the message you want to save. 2. Tap the Menu icon .3. Under Message, tap Save.Tip: Saving an incoming message moves the message from your Inbox to the Saved category. Copying incoming messages1. Open the message you want to copy. 2. Tap the Menu icon .3. Under Message, tap Put Into Clipboard.Tip: To create a memo with the text, tap Copy to Memo Pad instead.4. Open the message or application where you want to insert the message.5. Tap the Menu icon .6. Under Edit, tap Paste.
58 Working With SMS Text MessagesForwarding incoming messages1. From the Inbox or Saved category, open the incoming message you want to forward.2. Tap the Menu icon .3. Under Message, tap Forward.Tip: You can edit the forwarded message before sending it. 4. Enter the recipient’s mobile phone number.Note: The recipient’s phone must be SMS enabled.5. Tap Send.Modifying messagesYou can modify any outgoing messages in your Saved or Sent categories. Tip: You can create your own message template by modifying and resending a Sent message.1. Open the message you want to change.2. Tap the message text, or tap Edit.3. Edit the message.4. Tap Send. Tip: When modifying a message, you can keep the revised message without sending it by tapping Save instead of Send.
Working With SMS Text Messages 59Sorting messages1. In the SMS Message Manager, tap Show.2. Select the sort method you want to use.3. Tap OK.Tip: If you sort the list by name, messages from senders that are not in your Address Book appear at the bottom of the list in numerical order by phone number.Tap arrow to select sort method
60 Working With SMS Text MessagesDeleting messages1. In the SMS Message Manager, tap the pick list in the upper-right corner to select the category containing the messages you want to delete.2. Tap the Menu icon .3. Under Message, tap Purge.4. Select the deletion method you want to use.5. Tap OK.6. If prompted, tap Yes to confirm deletion.Tip: To delete a single message, open it and tap the Delete button.Tap arrow to select deletion method
Using VisorPhone as a Wireless Modem 61Using VisorPhone as a Wireless ModemIn addition to using your VisorPhone as a phone, you can also use it as a modem that operates at 14.4Kbps or 9.6Kbps, depending on the speed of your service provider network. You can use your VisorPhone’s modem capabilities with third-party communication software that you download from the Internet, such as web browsers or email applications, and to perform wireless HotSync operations when your cradle is not available. This chapter describes how to:■Set up your VisorPhone as a wireless modem■Use third-party data applications with VisorPhone■Prepare for a direct wireless HotSync operation■Prepare for a network wireless HotSync operation■Perform a wireless HotSync operation
62 Using VisorPhone as a Wireless ModemSetting up VisorPhone as a wireless modemTo use your VisorPhone as a modem, you must subscribe to the data services feature from your service provider and establish an ISP account or corporate dial-up account. 1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the Prefs icon .3. Tap Network in the pick list in the upper-right corner.4. Enter the configuration information for your ISP. Note: If your ISP is not on the Service pick list, tap the Menu icon , tap New on the Service menu, and enter the service name.5. Check your settings by tapping Connect. When your settings work properly, the Connect button changes to a Disconnect button. To learn more about using your handheld with your ISP, see “Network Preferences and TCP/IP Software” in the Visor Handheld User Guide.Enter your User Name, Password, and your ISP’s phone numberSelect your ISP from the Service pick listTap here to enter advanced DNS and IP Address settings
Using VisorPhone as a Wireless Modem 63Using third-party data applications with VisorPhoneBefore using a third-party communication application, verify with the developer that the application you installed is compatible with VisorPhone.1. Install the third-party application on your handheld. See “Installing third-party applications” in the Visor Handheld User Guide for details.2. Start the third-party application you installed.Note: Most third-party applications automatically connect you to your ISP when you start the application. If the application doesn’t connect you to your ISP, follow these steps to establish a connection:a.Tap the Applications Launcher icon on the front of your handheld.b.Tap the Prefs icon .c.Tap Network in the pick list in the upper-right corner.d.Tap Connect and wait for a connection to establish.3. Disconnect after you finish using the third-party application.
64 Using VisorPhone as a Wireless ModemPreparing for a direct wireless HotSync operationA direct wireless HotSync operation is when you dial a modem attached to your desktop computer to perform a remote HotSync operation.1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the HotSync icon .3. Tap Enter Phone #.4. Enter your computer modem number, and then tap OK.5. Tap the Menu icon .6. Under Options, tap Modem Sync Prefs.7. Tap Direct to modem, and then tap OK.8. On a Windows computer, click the HotSync icon and check Modem on the HotSync Manager menu. On a Macintosh, open HotSync Manager and select Modem Setup on the Serial Port Settings tab.Enter the number used to call your computer modem
Using VisorPhone as a Wireless Modem 65Preparing for a network wireless HotSync operationA network wireless HotSync operation is when you dial a modem attached to a network, such as a server on a corporate LAN, to perform a remote HotSync operation.Note: This feature is not available for the Macintosh.1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the HotSync icon .3. Tap the Menu icon .4. Under Options, tap Modem Sync Prefs.5. Tap Network, and then tap OK.6. Tap Select Service and configure the Network Preferences panel.Note: For information on the Network HotSync feature and configuring the Network Preferences panel, see the Visor Handheld User Guide.7. On your desktop computer, click the HotSync icon and check Network on the HotSync Manager menu. 8. Click the HotSync icon again, select Setup, click the Network tab, and then select your user name.9. Perform a HotSync operation.
66 Using VisorPhone as a Wireless ModemPerforming a wireless HotSync operationSince your VisorPhone operates as a modem at 14.4Kbps or 9.6Kbps, a wireless HotSync operation takes significantly longer than performing a HotSync operation with your cradle. Therefore, we recommend performing a wireless HotSync operation only when your cradle is not available.Tip: To increase the speed of a wireless HotSync operation, select Conduit Setup under Options and reduce the number of applications with which you synchronize.1. Tap the Applications Launcher icon on the front of your handheld.2. Tap the HotSync icon .3. Tap the Modem Sync icon .4. Wait for your VisorPhone to connect with the modem on the other end and for the HotSync operation to finish. Tip: If necessary, you can cancel the procedure at any time by tapping the Cancel button.
Customizing Your Phone 67Customizing Your PhoneThe Phone application Preference screens enable you to customize many of the VisorPhone features to meet your individual needs. For example, you can choose which view appears when you start the Phone application, and set security options to prevent unauthorized use.This chapter describes how to: ■Set dialing prefixes■Reassign the buttons in your Address Book■Change the phone display■Select the ringer setting■Prevent unauthorized use of your phone■Unlock your phone■Disable call waiting■Block your phone number for outgoing calls■Select a different service provider network■Connect a headset to your VisorPhone
68 Customizing Your PhoneSetting dialing prefixes for use in North AmericaSome North American service providers require 11-digit dialing. If you already have 7-digit or 10-digit numbers in your Address Book, you can set your VisorPhone to automatically use 11-digit dialing by using a default area code. Using this feature does not change the numbers in your Address Book.1. Press the Address Book button on the front of your handheld.2. Tap the Menu icon .3. Under Options, tap Dial Preferences.4. Tap OK.Note: You may be prompted to enter a default area code the first time you dial a number from your Address Book.Enter default area code hereTap check box to insert an area code in front of 7-digit numbers before dialingTap check box to insert a 1 in front of 10-digit numbers before dialing
Customizing Your Phone 69Assigning dialing applicationsWhen you select a phone number or email address in Address Book, you can tap the Dial, SMS, or Email buttons to direct the selected information to a specific application. The default applications for these buttons are the Phone application and the SMS Message Manager. However, if you have third-party SMS or Email applications installed on your handheld, you can assign these buttons to any application that is compatible with the dialing-enabled version of Address Book.1. Press the Address Book button on the front of your handheld.2. Tap the Menu icon .3. Under Options, tap Dial Preferences.Tip: If no other applications appear in the pick lists, then you don’t have compatible SMS or Email applications on your handheld.4. Tap OK.Tap pick lists to assign an application to that button
70 Customizing Your PhoneChanging the phone display1. Press the Phone button on your VisorPhone.2. Tap the Menu icon .3. Under Options, tap Phone Preferences.4. Select the display options you want to use.5. Tap OK.Tap the view you want to see when you open the Phone application Tap an icon to skip that view when pressing the Phone button repeatedly
Customizing Your Phone 71Selecting the ringer settings1. Tap the Menu icon .2. Under Options, tap Ringer Preferences.Tip: The slider on your phone has two positions and . The two Ringer Preferences columns control the behavior of the corresponding slider position. 3. Select the ringer settings you want to use. Tip: You can use both a ring tone and vibrate alert or use them separately. For example, you can set one position to ring softly and vibrate, and the other position to vibrate only. To preview a new sound, select Play ring when changed.4. Tap OK.Tap Ring pick lists to select ring styleTap Volume pick lists to select volume levelTap Vibrate pick lists to turn vibrate mode on or off
72 Customizing Your PhonePreventing unauthorized use of your phoneYou can protect your phone number from unauthorized use by locking your SIM card. 1. Turn on your phone.2. Press the Phone button on your VisorPhone.3. Tap the Menu icon .4. Under Options, tap Phone Preferences.5. Select the Phone Locked check box to lock your SIM card.6. Enter your password (PIN) and tap OK.Note: If you haven’t set a password yet, check your service provider’s documentation for the default password. In North America, this is usually 1234 or 1111. 7. Tap OK.Tap here to lock and unlock the SIM card Tap here to define a new password (PIN)
Customizing Your Phone 73Unlocking your phone1. Turn on your phone.2. Press the Phone button on your VisorPhone.3. Enter your password (PIN).Note: If you haven’t set your own password, enter the password listed in your service provider documentation. In North America, this is usually 1234 or 1111. If you are using a SIM card from an established account, enter your existing password.4. Tap OK.Tip: See “Preventing unauthorized use of your phone” on the previous page to learn about setting your own password.Tap numbers to enter passwordTap OK to unlock your phone Tap CLR to erase the entire entry
74 Customizing Your PhoneDisabling call waitingIf you receive a call while you are talking on the phone, the Phone application notifies you about the second call. If you don’t want to be interrupted by other calls, you can disable call waiting.Note: Because call waiting information is stored by the network, it’s a good idea to check the current network settings both before and after you change the call waiting option.1. Tap the Menu icon .2. Under Options, tap Call Preferences.3. Disable the call waiting option.4. Tap OK.Tip: To reactivate Call Waiting, remove the check from the Disable Call Waiting check box.Tap here to disable call waitingTap here to display current network settings
Customizing Your Phone 75Blocking your phone number for outgoing callsWhen you place a call from your VisorPhone, the Phone application reveals your phone number to the person you’re calling. If your service provider supports caller ID blocking, you can prevent revealing your phone number to people you call.Note: Because caller ID blocking information is stored by the network, it’s a good idea to check the current network settings both before and after you change the Block outgoing caller ID option.1. Press the Phone button on your VisorPhone.2. Tap the Menu icon .3. Under Options, tap Call Preferences.4. Enable the Block outgoing caller ID option.5. Tap OK.Tap here to place anonymous calls
76 Customizing Your PhoneSelecting a service provider networkIf you roam to an area where multiple service providers offer coverage, your VisorPhone automatically selects the provider with the strongest signal. However, if you prefer, you can manually select a service provider network.Note: When you manually select a network, your VisorPhone finds only that network until you either choose another network, or return to Automatic Mode.1. Press the Phone button on your VisorPhone.2. Tap the Menu icon .3. Under Options, tap Select Network.4. Select a network.5. Tap OK.Note: Selecting a new network may take 30 seconds or more.Tap a network to enter manual modeTap Automatic Mode to return to automatic search mode
Customizing Your Phone 77Connecting a headsetUse the built-in speaker and microphone or connect an optional headset for hands-free operation. For best results, use only headsets from Handspring.Headset jack
78 Customizing Your Phone
Using the Menus 79Using the MenusThis section provides an overview of the menu options available in the Phone, SIM Phonebook, and SMS Message Manager applications. Some of the menu options vary based on which screen is active. Phone application Edit menusEdit Speed Dial: Opens a dialog where you can define, change, and delete speed dial buttons. For details, see “Changing a speed dial entry” on page 40.Paste: Inserts a phone number from the clipboard into the dial box.Phone application Record menuPurge: Opens a dialog where you can remove selected records from the Call History list. For details, see “Purging call history” on page 36.Delete Item: Removes the selected record from the Call History list.Speed Dial view Dialpad viewCall History view
80 Using the MenusPhone application Options menus Phone Preferences: Opens a dialog where you can change your phone display and lock the phone. For details, see “Changing the phone display” on page 70 and see “Preventing unauthorized use of your phone” on page 72.Ringer Preferences: Opens a dialog where you can choose the ringer settings. For details, see “Selecting the ringer settings” on page 71.Call Preferences: Opens a dialog where you can choose call waiting, call blocking, and call forwarding settings. For details, see “Disabling call waiting” on page 74, “Blocking your phone number for outgoing calls” on page 75, and “Forwarding calls” on page 24.Select Network: Opens a dialog where you can search for and use networks other than your default network. For details, see “Selecting a service provider network” on page 76.Phone Info: Opens a dialog where you can view information about your phone such as the phone number and the IMEI number that uniquely identifies your phone to the network.Font Preference: Opens a dialog where you can choose the font you want.About Phone: Opens a dialog where you can view version and copyright information for the Phone application.Speed Dial and Dialpad viewsCall History view
Using the Menus 81SIM Phonebook application Edit menuCopy All: Copies all entries that exist in one phone list to the other phone list. If you are viewing the speed dial list, it copies all new entries to your SIM card. If you are viewing the SIM card list, it copies all new entries to the speed dial list.SIM Phonebook application Options menuHelp: Opens a dialog where you can view tips about using the SIM Phonebook application.About: Opens a dialog where you can view version and copyright information for the SIM Phonebook application.Speed Dial and SIM viewsSpeed Dial and SIM views
82 Using the MenusSMS Message Manager application Message menus Purge: Opens a dialog where you can choose which messages you want to remove from the Inbox. For details, see “Deleting messages” on page 60.Put Into Clipboard: Copies the selected message to the clipboard so you can paste it into another message or application. For details, see “Copying incoming messages” on page 57.Copy to Memo Pad: Copies the selected message to a new Memo Pad memo. For details, see “Copying incoming messages” on page 57.Save: Stores the selected message in the Saved category. Forward: Creates a copy of the selected message so you can send it to someone else. For details, see “Forwarding incoming messages” on page 58.Call Sender: Dials the person who sent the message. Inbox viewMessage view
Using the Menus 83SMS Message Manager application Edit menuUndo: Clears the last action.Cut: Removes the selected text and places it on the clipboard.Copy: Copies the selected text and places it on the clipboard.Paste: Inserts text stored on the clipboard at the current cursor position.Select All: Selects all text in the current field.Keyboard: Opens the onscreen keyboard.Graffiti Help: Opens screens that show you how to form Graffiti characters.
84 Using the MenusSMS Message Manager application Options menu Font: Opens a dialog where you can choose the font you want to use.Greetings: Opens a dialog where you can enter predefined opening and closing phrases to use in your messages. For details, see “Creating message greetings and signatures” on page 56.Preferences: Opens a dialog where you can view the SMS Service Center number (if this field is blank, contact your service provider for this information), choose deletion confirmation, and enter your service provider’s SMS Email Center number. For details, see “Enabling SMS and SMS Email” on page 50.About SMS: Opens a dialog where you can view version and copyright information for the SMS Message Manager application.
Troubleshooting and Maintenance 85Troubleshooting and MaintenanceIf you encounter a problem with your VisorPhone module, check this section to see if your problem is listed. If your problem isn't listed here, or the suggestions don't resolve your problem, visit us at www.handspring.com for technical support contact information.My VisorPhone won't turn on■Make sure your VisorPhone is inserted firmly in the Springboard expansion slot. ■Make sure your VisorPhone battery isn't drained.■When you turn on your VisorPhone, hold down the power button for at least two seconds, until you hear a beep.■Turn on your handheld to make sure that the handheld batteries aren't drained. Low batteries will prevent your VisorPhone from turning on.I get a message that my SIM card is missing when I turn on my VisorPhone ■Make sure your SIM card is properly inserted. The metal contacts must face down (away from the battery), and the side with the corner cut must slide into the SIM slot first. For details, see “Step 2: Insert your SIM card into your VisorPhone” on page 3.■Your SIM card may be damaged. Contact your service provider for a new card.
86 Troubleshooting and MaintenanceMy VisorPhone requires an unlocking code (PIN), but I didn't set one■Your service provider may have set the locking code before you received your VisorPhone. Enter the default unlocking code (PIN) and then tap OK. In North America, the default unlocking code is usually 1234 or 1111. If this doesn't work, contact your service provider.Note: It is actually your SIM card that is locked, not your VisorPhone. ■If you see the Unblock Phone screen instead of the Unlock Phone screen, you entered the unlock code (PIN) incorrectly three times, and your VisorPhone is now blocked. Contact your service provider to obtain the unblock code. If you enter the unblock code (PUK) incorrectly ten times, your SIM is permanently disabled.I called my service provider to enable my phone service, but it still doesn’t workSome service providers require 24 hours or more to activate your phone service. If it has been longer than your service provider’s activation period, report the problem to your service provider.
Troubleshooting and Maintenance 87My phone number isn't on the Phone Info screenYour service provider may need to install your phone number onto your SIM card. Contact your service provider to see if they can send a message to your VisorPhone that writes your phone number onto your SIM card.My VisorPhone won't register to the network■You are probably outside a network coverage area. Try using another GSM phone to verify whether coverage is available in your current location.■If coverage is available in your location, try your SIM card in another GSM phone. If it still doesn’t, work, your SIM card may be malfunctioning. Contact your service provider for another SIM card.■Turn off your VisorPhone, and then turn it on again. If a dialog appears asking if you want to search for a network, tap Yes.I tried dialing a phone number, but my VisorPhone just beeps at me■Make sure you dialed the correct number.■Wait a few minutes and try again. If the network is very busy, calls cannot connect.■Verify that you are in a network coverage area and then move a few yards away and try the call again. If you are in a weak coverage area (1 bar of signal strength or less), you may not be able to complete calls even though you are registered to the network.
88 Troubleshooting and MaintenanceI can't dial international numbersFor security purposes, most service providers require you to enable international calling on your account. Call your service provider to enable international calling.Call waiting doesn’t workEnable call waiting in the Call Preferences dialog. For details, see “Disabling call waiting” on page 74.Call forwarding doesn't workFor security purposes, most service providers require you to enable this feature on your account even though there is usually no extra charge. Call your service provider to enable call forwarding.Caller ID blocking for my outgoing calls doesn't workSome service providers require you to enable this feature on your account. Call your service provider to enable blocking your Caller ID.Some incoming caller’s names don’t appear in Call History■Find out if a caller has blocked their Caller ID. ■Call History does not show names for records you marked hidden in your Address Book.The SIM Phonebook application won't openMake sure your SIM card is inserted in your VisorPhone and that your phone has been on for at least 30 seconds.
Troubleshooting and Maintenance 89My SIM Phonebook doesn’t display the full name and numberWhen a name or number is longer than will fit in the SIM Phonebook display, three dots appear to indicate that the entry contains additional information. SIM Phonebook does not truncate the actual entry, it just does not appear on the screen.Some phone numbers don’t appear in the SMS LookupMake sure the number you want is identified as a mobile number in your Address Book. Only mobile phone numbers appear when you use the SMS Message Manager Lookup button.I can’t send SMS Messages■Make sure SMS services are enabled on your account by checking the SMS Preferences dialog to see if the SMS Message Center number is on this screen. If the number is missing, contact your service provider for the SMS Message Center number and enter it in the SMS Preferences dialog. Note: Receiving SMS messages does not indicate that you have a subscription to your service provider’s SMS service. You must subscribe to this service to send or reply to messages.■Verify that you are in a GSM coverage area.■Make sure the destination number is correct. Some service providers require 11-digit phone numbers for SMS messages.
90 Troubleshooting and MaintenanceI get an error message when I send an SMS message to an email address Make sure you have subscribed to and enabled the SMS email feature. You need to get the SMS Email Center number from your service provider and enter it in the SMS Preferences dialog. This number is different from the SMS Message Center number you use to send messages to other mobile phone numbers. For more information, see “Enabling SMS and SMS Email” on page 50.The applications I assigned to the Dial, Email, and SMS buttons in the Dialing Address Book don’t launch■Check the Dial Preferences dialog in the Address Book to confirm the application is assigned to the Dial, Email, or SMS button. For details, see “Assigning dialing applications” on page 69.■Contact the software developer for the application you want to use when you tap the button, and verify that the software is compatible with the new Dialing Address Book and the version of Palm OS your VisorPhone uses. To take advantage of these buttons, an application must contain special code that registers its capabilities to the Dialing Address Book. I get a “No Carrier” error when making data calls■Verify that data calls are enabled on your account.■Verify that you are in a coverage area.
Troubleshooting and Maintenance 91Caring for your VisorPhone module■Keep your VisorPhone and its accessories out of the reach of small children.■Keep your VisorPhone dry.■Use your VisorPhone at normal temperatures between -20 degrees and 54.4 degrees Celsius (-4 degrees and 130 degrees Fahrenheit). Temperatures outside of this range may cause damage to your VisorPhone.■Keep your VisorPhone away from dusty or dirty areas.■Do not disassemble your VisorPhone.■Do not use harsh detergents to clean your VisorPhone.■Use only genuine Handspring accessories. Third party accessories are not guaranteed to function properly with your VisorPhone.■Do not let the Springboard contacts on your VisorPhone come in direct contact with conductive or electronic objects.■Do not short any contacts on your VisorPhone module or the Springboard connectors.I can't synchronize when my VisorPhone is connected to my handheldMake sure that there are no active calls on your VisorPhone before you begin a HotSync operation. You cannot synchronize while you have an active call, and you cannot make or receive calls during a HotSync operation.
92 Troubleshooting and MaintenanceCaring for the batteryYour VisorPhone uses a 680mAh Lithium Ion battery. A fully-charged battery provides approximately 3 hours of talk time and more than 70 hours of standby time. Follow these guidelines to get the most from your battery:■Do not disassemble the battery pack. ■If you are not using your VisorPhone for an extended period of time, disconnect the battery pack from the phone and store it in a cool, dry place; charge the battery at least once every six months when not in use.■Never throw the battery pack into fire or expose it to extreme heat.■If the battery pack ever becomes hot or smells odd, stop using it. ■If the battery pack becomes damaged and leaks liquid, stop using it and avoid skin contact with the leaking liquid. ■Use only a genuine Handspring battery pack. Third party battery packs are not guaranteed to function properly with your VisorPhone.■Always replace the battery pack with the same type of pack. Using another type of battery pack may cause an explosion.■Do not short any battery contacts or let the contacts come in direct contact with conductive or electronic objects.■Be sure to properly dispose of the battery. For more information, see “How do I dispose of the battery?” on page 93.
Troubleshooting and Maintenance 93How do I dispose of the battery?When your battery fails to hold a charge, you need to replace it. Caution: It is illegal in many areas to dispose of Lithium Ion batteries in household or business trash. Call your local recycling center for instructions on battery recycling, or contact Handspring for safe disposal options. Do not handle a damaged or leaking battery.
94 Troubleshooting and Maintenance
Warranty and Other Product Information 95Warranty and Other Product InformationHandspring, Inc. Springboard Module End User Software License AgreementTHIS PRODUCT CONTAINS PRE-LOADED SOFTWARE, THE USE OF WHICH IS LI-CENSED BY HANDSPRING, INC. AND ITS SUPPLIERS (COLLECTIVELY, "HAND-SPRING"), TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW.SOFTWARE LICENSE: Handspring grants you a nonexclusive license to use the software program(s) (the"Software") pre-loaded on this Product subject to the terms and restrictions set forth in this VisorPhone EndUser Software License Agreement ("License Agreement"). You are not permitted to lease or rent, distributeor sublicense the Software or to use the Software in a time-sharing arrangement or in any other unautho-rized manner. Further, no license is granted to you in the human readable code of the Software (sourcecode). Except as provided below, this License Agreement does not grant you any rights to patents, copy-rights, trade secrets, trademarks, or any other rights in respect to the Software. The Software is licensed tobe used solely as pre-loaded on the Product and solely in connection with Handspring products. Otherwise,the Software and supporting documentation may be copied only as essential for backup or archive purposesin support of your use of the Software as permitted hereunder. You must reproduce and include all copyrightnotices and any other proprietary rights notices appearing on the Software on any copies that you make. PAYMENT OF FEES: The effectiveness of the licenses granted hereunder is conditioned on the receiptby Handspring of any applicable fees.NO ASSIGNMENT; NO REVERSE ENGINEERING: You may transfer the Software and this LicenseAgreement to another party in connection with a transfer of the Product on which the Software is pre-load-ed, if the other party agrees in writing to accept the terms and conditions of this License Agreement If youtransfer the Software, you must at the same time either transfer all copies of the Software as well as the sup-porting documentation to the same party or destroy any such materials not transferred. Except as set forthabove, you may not transfer or assign the Software or your rights under this License Agreement. Modifica-tion, reverse engineering, reverse compiling, disassembly, or removal of the Software from the Product onwhich it is pre-loaded is expressly prohibited. However, if you are a European Union ("EU") resident, in-formation necessary to achieve interoperability of the Software with other programs within the meaning ofthe EU Directive on the Legal Protection of Computer Programs is available to you from Handspring uponwritten request.EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompa-nying documentation (or any copies thereof) or any products utilizing the Software or such documentation
96 Warranty and Other Product Informationin violation of any applicable laws or regulations of the United States or the country in which you obtainedthem. The software covered by this License Agreement may contain strong data encryption code which can-not be exported outside of the U.S. or Canada. You agree that you will not export/re-export, either physicallyor electronically, the encryption software or accompanying documentation without obtaining written autho-rization from the U.S. Department of Commerce.UNITED STATES GOVERNMENT LEGEND: If you are acquiring the Software on be-half of any unitor agency of the United States Government, the following provisions apply. The Software constitutes a "com-mercial item", as that term is defined at Federal Acquisition Regulation (FAR) 2.101 (Oct. 1995), consistingof "commercial computer software" and "commercial computer software documentation", as such terms areused in FAR 12.212 (Sept. 1995), and is provided to the U.S. Government only as commercial software (with"Restricted Rights", if applicable). Use, duplication, or disclosure by the U.S. Government is subject to re-strictions set forth in this License Agreement and as provided in DFARS 227.7202-1(a) and 227.7202-3(a)(1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19, or FAR 52.227-14 (ALT III), as applicable.TERM AND TERMINATION: This License Agreement is effective until terminated. You may terminateit at any time by destroying the Software and documentation together with all copies and merged portions inany form. It will also terminate immediately if you fail to comply with any term or condition of this LicenseAgreement. Upon such termination you agree to destroy the Software and documentation, together with allcopies and merged portions in any form.GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California assuch laws are applied to agreements entered into and to be performed entirely within California between Cal-ifornia residents and by the laws of the United States. You agree that the conflicts of laws principles of suchlaws and the United Nations Convention on Contracts for the International Sale of Goods (1980) are herebyexcluded in its entirety from application to this License Agreement.LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability ap-plicable to the Software are as stated on the Limited Warranty or in the product manual accompanying theSoftware. Such warranties and limitations of liability are incorporated herein in their entirety by this refer-ence. SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or un-enforceable, the validity, legality and enforceability of any of the remaining provisions shall not in any way beaffected or impaired and a valid, legal and enforceable provision of similar intent and economic impact shallbe substituted therefor.ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement be-tween you and Handspring, supersedes all prior agreements, whether written or oral, with respect to the Soft-ware, and may be amended only in a writing signed by both parties.
Warranty and Other Product Information 97Handspring, Inc. Limited Warranty for AccessoriesLIMITED WARRANTY: Handspring, Inc. ("Handspring"), warrants to the original end user ("Custom-er") that under normal intended use (i) Handspring hardware accessories will be free from defects in work-manship and materials for one year from the date of purchase, and (ii) Handspring software accessories willsubstantially conform to their specifications and the media containing the software will be free from defectsin workmanship and materials, for ninety (90) days from the date of purchase. Handspring does not provideany warranty for any third party software. During the warranty period, Handspring shall either repair, re-place or refund the purchase price of defective accessories.Handspring and its suppliers shall not be liable for any losses or damages of any kind resulting from the useof this accessory or for any of Customer's software or data stored on accessories returned to Handspring forservice.WARRANTY SERVICE: Customer must obtain warranty service authorization from Handspring withinthe applicable warranty period before returning defective accessories to Handspring. Returned accessoriesmust be shipped prepaid and packaged appropriately, and it is recommended that they be insured or sent bya method that provides for tracking of the package. If Handspring ships a replacement accessory to Custom-er before receiving the original accessory and Customer fails to return the original accessory to Handspringwithin thirty (30) days from the date the warranty service authorization is issued, Handspring will chargeCustomer the then current published catalogue price of such accessory. LIMITATIONS: THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,TERMS, OR CONDITIONS; INCLUDING WARRANTIES, TERMS, OR CONDITIONS OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY,CORRESPONDENCE WITH DESCRIPTION, AND NON INFRINGEMENT, ALL OF WHICHARE EXPRESSLY DISCLAIMED BY HANDSPRING AND ITS SUPPLIERS. IN NO EVENT WILLHANDSPRING OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSE-QUENTIAL, OR INDIRECT DAMAGES RESULTING FROM THE POSSESSION, USE, ORFAILURE OF THIS ACCESSORY. Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the lim-itation of incidental or consequential damages or the limitation of liability for personal injury, so the abovelimitations and exclusions may be limited in their application to you. When the implied warranties are notallowed to be excluded in their entirety, they will be limited to the duration of the applicable written war-ranty. This warranty gives you specific legal rights which may vary depending on local law.
98 Warranty and Other Product InformationHandspring, Inc. Springboard-modulEndnutzer-softwarelizenzvereinbarungDIESES PRODUKT ENTHÄLT VORINSTALLIERTE SOFTWARE, DEREN VERWENDUNGVON HANDSPRING, INC. UND SEINEN LIEFERANTEN (IM FOLGENDEN „HAND-SPRING" GENANNT) AN SEINE KUNDEN FÜR DEREN PERSÖNLICHEN GEBRAUCH -AUSSCHLIESSLICH WIE UNTEN AUSGEFÜHRT - LIZENZIERT IST.SOFTWARELIZENZ: Handspring gewährt Ihnen eine einfache Lizenz für die Verwendung des/der Soft-wareprogramms/Softwareprogramme (im nachfolgenden „Software" genannt), das/die auf diesem Produktvorinstalliert ist/sind, gemäß den Bestimmungen und Beschränkungen dieses VisorPhone Endnutzer-Soft-warelizenzvertrags (im nachfolgenden „Lizenzvertrag" genannt). Sie sind nicht befugt, die Software zu ver-leasen oder zu vermieten, zu vertreiben oder Unterlizenzen zu vergeben. Zudem ist es Ihnen nicht gestattet,die Software im Rahmen einer Timesharing Vereinbarung oder in sonstiger nicht autorisierter Weise zu (be-)nutzen. Darüber hinaus erhalten Sie keine Lizenz für den Quellcode der Software. Abgesehen von den untenausgeführten Bestimmungen werden Ihnen keine Rechte an Patenten, Urheberrechten, Geschäftsgeheimnis-sen, Warenzeichen oder anderen Rechten bezüglich der Software eingeräumt. Die Software darf nur so wieauf diesem Produkt vorinstalliert und nur in Verbindung mit Handspring-Produkten verwendet werden. DieSoftware und das Begleitmaterial dürfen nur kopiert werden, soweit dies aus Datensicherungs- oder Ar-chivierungsgründen zur Nutzung der Software gemäß den hier dargelegten Bestimmungen zwingend er-forderlich ist. Sie müssen alle in der Software enthaltenen Urheberrechtshinweise und alleMarkenrechtshinweise in die von Ihnen erstellten Kopien aufnehmen und die Hinweise auf den Kopien wie-dergeben. GEBÜHREN: Die hiermit gewährte Lizenz wird mit Erhalt der Zahlung aller anwendbaren Gebührendurch Handspring wirksam.KEINE ABTRETUNG, KEINE RÜCKENTWICKLUNG: Sie dürfen die Software und diesen Lizenz-vertrag im Rahmen einer Übertragung des Produkts, auf dem die Software vorinstalliert ist, an Dritte über-tragen, wenn diese sich schriftlich mit den Bestimmungen dieses Lizenzvertrags einverstanden erklären.Wenn Sie die Software übertragen, müssen Sie gleichzeitig auch entweder alle Kopien sowie das Begleitma-terial an dieselbe Partei übertragen oder aber das nicht übertragene Material vernichten. Abgesehen von derobengenannten Regelung dürfen Sie die Software oder Ihre Rechte im Rahmen dieses Lizenzvertrags nichtabtreten oder übertragen. Jede Veränderung, Rückentwicklung, Dekompilierung, Disassemblierung oderEntfernung der Software von dem Produkt, auf dem die Software vorinstalliert ist, ist ausdrücklich verboten.Wenn sich jedoch Ihr Wohnsitz im Gebiet der Europäischen Union („EU") befindet, können Sie Informa-tionen, die zur Herstellung der Interoperabilität der Software mit anderen Programmen im Sinne der EU-Richtlinie zum rechtlichen Schutz von Computerprogrammen benötigt werden, auf schriftliche Anfrage vonHandspring erhalten.
Warranty and Other Product Information 99EXPORTBESCHRÄNKUNGEN: Sie erklären sich damit einverstanden, die Software und das Begleit-material (oder jegliche Kopien davon) bzw. Produkte, die die Software nutzen, nicht unter Verletzung gel-tender Gesetze und Bestimmungen der USA oder des Landes, in dem Sie sie erhalten haben, zu exportierenoder zu reexportieren. Die von diesem Lizenzvertrag betroffene Software enthält eventuell Datenverschlüs-selungscode, der nicht aus den U.S.A. oder Kanada ausgeführt werden darf. Sie erklären sich damit einver-standen, die Verschlüsselungssoftware oder das Begleitmaterial ohne schriftliche Genehmigung das U.S.Department of Commerce weder gegenständlich noch elektronisch zu exportieren oder zu reexportieren. RECHTLICHE BESCHRÄNKUNGEN FÜR REGIERUNGSBEHÖRDEN DER USA: Wenn Siedie Software im Auftrag einer Abteilung oder Dienststelle der Regierungsbehörden der USA beschaffen,gelten die folgenden Bestimmungen. Die Software stellt eine „kommerzielle Ware" gemäß FAR 2.101 (Okt.1995) dar, bestehend aus „kommerzieller Computer-Software" und „Dokumentation für kommerzielleComputer-Software" entsprechend FAR 12.212 (Sept. 1995), und wird den Regierungsbehörden der USAnur als kommerzielle Software (ggf. mit „Eingeschränkten Rechten") zur Verfügung gestellt. Die Verwen-dung, Vervielfältigung oder Offenlegung durch die Regierungsbehörden der USA unterliegt den Bestim-mungen dieser Lizenzvereinbarung und den rechtlichen Beschränkungen von DFARS 227.7202-1(a) und227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (Okt. 1988), FAR 12.212(a) (1995), FAR 52.227-19oder FAR 52.227-14 (ALT III), je nachdem, welche Bestimmungen anwendbar sind.}GELTUNGSDAUER UND KÜNDIGUNG: Dieser Lizenzvertrag bleibt bis zu seiner Kündigung inKraft. Sie können ihn jederzeit kündigen, indem Sie die Software und das Begleitmaterial zusammen mitallen Kopien und anhängenden Teilen, gleich welcher Form, zerstören. Darüber hinaus endet der Vertragumgehend bei Verstoß gegen eine der Bestimmungen dieses Lizenzvertrags. Sie stimmen zu, bei einersolchen Beendigung die Software und das Begleitmaterial zusammen mit allen Kopien und anhängendenTeilen, gleich welcher Form, zu zerstören.GELTENDES RECHT: Dieser Lizenzvertrag unterliegt dem Sachrecht des US-Bundesstaates Kaliforn-ien und dem Bundesrecht der U.S.A. unter Ausschluß der Regelungen des Interlokalen und InternationalenPrivatrechts sowie des Wiener UN-Kaufrechtsübereinkommens von 1980. BESCHRÄNKTE GEWÄHRLEISTUNG; HAFTUNGSBESCHRÄNKUNG: Auf die Software sinddie Garantiebestimmungen und Haftungsbeschränkungen, wie sie im Benutzerhandbuch aufgeführt sind,anwendbar. Diese Garantiebestimmungen und Haftungsbeschränkungen werden hiermit in ihrer Gesa-mtheit Bestandteil dieses Lizenzvertrags. UNWIRKSAMKEIT EINZELNER BESTIMMUNGEN: Falls eine Bestimmung dieses Lizenzvertragsfür unwirksam, illegal oder undurchsetzbar befunden wird, ist die Gültigkeit, rechtliche Zulässigkeit undDurchsetzbarkeit der übrigen Bestimmungen in keiner Weise betroffen oder beeinträchtigt.GESAMTE VEREINBARUNG: Dieser Lizenzvertrag stellt die gesamte Vereinbarung und den gesamtenVertrag zwischen Ihnen und Handspring dar und ersetzt alle früheren schriftlichen oder mündlichen Ver-
100 Warranty and Other Product Informationträge, die für diese Software gelten, und kann nur in schriftlicher Form und nach Unterzeichnung durch beideParteien abgeändert werden.Handspring, Inc. Haftungsbeschränkung Und Beschränkte Gewährleistung Für ZubehörHAFTUNGSBESCHRÄNKUNG: Handspring Inc. („Handspring") ist gegenüber dem ursprünglichenEndnutzer („Kunden") zur Einhaltung der zwingenden Bestimmungen des deutschen Gewährleistungsrechtsverpflichtet. Die deutschen Gewährleistungsbestimmungen gelten mit folgenden Abweichungen:Im Falle der Mangelhaftigkeit des Produkts oder eines Teils im Sinne des Gesetzes ist Handspring nach sein-er Wahl dazu berechtigt, das Produkt oder Teil zu ersetzen oder zu reparieren. Bei Fehlschlagen der Ersat-zlieferung oder Nachbesserung stehen dem Kunden weiterhin alle ihm gesetzlich zwingend zukommendenRechte zu.Jegliche Haftung für einen schuldhaft durch Handspring verursachten Schaden wird hiermit ausgeschlossen,soweit ein solcher Schaden nicht durch Handspring zuzurechnende grobe Fahrlässigkeit oder Vorsatzverursacht worden ist und soweit es sich bei einem solchen Schaden nicht um Tod oder Körperschaden han-delt, welcher durch eine Handspring zuzurechnende Handlung oder Unterlassung verursacht wurde. BESCHRÄNKTE GEWÄHRLEISTUNG FÜR ZUBEHÖR: Zusätzlich zu den zwingenden Bestimmu-ngen des deutschen Gewährleistungsrechts, die unter den oben aufgeführten Einschränkungen anwendbarsind, gewährt Handspring die im folgenden dargestellte Garantie:Handspring übernimmt gegenüber dem Kunden die Garantie, daß bei gewöhnlichem, zweckbezogenen Ge-brauch (i) Handspring-Hardwarezubehör für den Zeitraum von einem Jahr ab Kaufdatum frei von Verarbe-itungs- und Materialfehlern ist und daß (ii) Handspring-Softwarezubehör im wesentlichen seinerBeschreibung entspricht und die Datenträger, auf denen die Software enthalten ist, für einen Zeitraum vonneunzig (90) Tagen ab Kaufdatum frei von Verarbeitungs- und Materialfehlern sind. Handspring übernimmtkeine Garantie für Software von Drittanbietern. Während der Garantiezeit wird defektes Zubehör vonHandspring entweder repariert, ersetzt oder aber der Kaufpreis dafür rückerstattet.HANDSPRING UND SEINE LIEFERANTEN HAFTEN WEDER FÜR VERLUSTE ODERSCHÄDEN, GLEICH WELCHER ART, DIE AUS DEM GEBRAUCH DIESES ZUBEHÖRSENTSTEHEN, NOCH FÜR KUNDENSOFTWARE ODER -DATEN, DIE AUF ZUBEHÖR EN-THALTEN SIND, DAS FÜR REPARATUREN AN HANDSPRING GESCHICKT WIRD, SOWEITEIN SOLCHER VERLUST ODER SCHADEN NICHT DURCH HANDSPRING ZUZURECH-NENDE GROBE FAHRLÄSSIGKEIT ODER VORSATZ VERURSACHT WORDEN IST UND SO-WEIT ES SICH BEI EINEM SOLCHEN SCHADEN NICHT UM TOD ODER KÖRPERSCHADENHANDELT, WELCHER DURCH EINE HANDSPRING ZUZURECHNENDE HANDLUNGODER UNTERLASSUNG VERURSACHT WURDE.
Warranty and Other Product Information 101WAHRNEHMUNG VON GARANTIELEISTUNGEN, RÜCKGABE FEHLERHAFTEN ZUBE-HÖRS UND VERSPÄTETE RÜCKGABE FEHLERHAFTEN ZUBEHÖRS: Der Kunde muß in-nerhalb der geltenden Garantiezeit eine Garantiezusage von Handspring einholen, bevor defektes Zubehöran Handspring zurückgeschickt wird. Das eingesandte Material muß mit Rückporto versehen und angemes-sen verpackt sein. Es wird außerdem empfohlen, das Zubehör zu versichern oder eine Versandart zu wählen,die die Rückverfolgung des Pakets ermöglicht. Wenn Handspring Ersatzzubehör an den Kunden liefernläßt, bevor Handspring das Originalzubehör erhalten hat, und der Kunde das Originalzubehör nicht inner-halb von dreißig (30) Tagen nach Erteilung der Garantiezusage an Handspring zurücksendet, berechnetHandspring dem Kunden den zu diesem Zeitpunkt gültigen Katalogpreis des entsprechenden Zubehörs.VERBRAUCHERINFORMATION: In einigen Staaten, Ländern, oder Provinzen ist der Ausschluß oderdie Beschränkung der gesetzlichen Gewährleistungsbestimmungen bzw. die Haftungsbeschränkung hin-sichtlich zufälliger Schäden oder hinsichtlich Folgeschäden oder hinsichtlich Körperverletzungen nicht zu-lässig, so daß die oben vorgenommene Haftungs- und Gewährleistungsbeschränkung auf Siemöglicherweise keine Anwendung findet. Diese Gewährleistungserklärung verleiht Ihnen bestimmte Re-chte, die je nach anwendbarem Recht verschieden sein könnenHandspring, Inc. Contrat De Licence Utilisateur Final Du Module SpringboardCE PRODUIT CONTIENT UN LOGICIEL PRECHARGE, DONT L'UTILISATION ESTREGIE PAR UNE LICENCE ACCORDEE PAR HANDSPRING, INC. ET SES FOURNISSEURS(COLLECTIVEMENT, « HANDSPRING ») A SES CLIENTS POUR LEUR SEULE UTILISA-TION , DANS LES CONDITIONS ENONCEES CI-APRES.LICENCE DE LOGICIEL : Handspring vous accorde une licence non exclusive d'utilisation du ou desprogramme(s) (le « Logiciel ») préchargé(s) sur ce Produit conformément aux termes et restrictions duprésent Contrat de licence de logiciel pour Utilisateur Final de la VisorPhone (le « Contrat de licence »).Vous n'êtes pas autorisé à donner en location, ni à louer, distribuer ou accorder de sous-licences du Logiciel,ni à l'utiliser en temps partagé ou de quelque autre façon non autorisée. En outre, aucune licence ne vous estaccordée sur le code source du Logiciel. Sous réserve des droits qui vous sont concédés ci-dessous, le présentContrat de Licence ne vous confère aucun droit sur les brevets, droits d'auteur, secrets de fabrique, marquescommerciales, ou autres droits afférents au Logiciel. Vous devez utiliser le Logiciel uniquement avec le Pro-duit dans lequel il est préchargé et seulement en connexion avec les produits Handspring. D'autre part, leLogiciel et la documentation qui l'accompagne ne peuvent être copiés qu'à des fins de sauvegarde ou d'ar-chivage dans le cadre d'une utilisation conforme aux termes du présent Contrat. Vous devez reproduire etinclure sur toutes les copies que vous effectuez toutes les mentions de droits d'auteur et de droits de propriétéfigurant sur le Logiciel. REDEVANCE DE LICENCE : La prise d'effet des licences accordées en vertu du présent Contrat estsoumise au versement à Handspring des redevances applicables.
102 Warranty and Other Product InformationINTERDICTION DE CESSION ET D'INGENIERIE INVERSE : Vous êtes autorisé à transférer leLogiciel et le présent Contrat de licence à un tiers avec le Produit sur lequel il est préchargé, à condition queledit tiers s'engage par écrit à respecter les termes et conditions du présent Contrat de Licence. Si vous procé-dez à un tel transfert, vous devez fournir toutes les copies du Logiciel et de la documentation qui l'accompa-gne au tiers à qui vous transférez le Logiciel ou détruire tout élément non transféré. Sous réserve desdisposition qui précèdent, le présent Contrat ne vous autorise pas à transférer ou céder le Logiciel ou vosdroits résultant du présent Contrat Il vous est expressément interdit de modifier, d'effectuer de l'ingénierieinverse, de décompiler, de désassembler, ou retirer le Logiciel du Produit sur lequel il est préchargé. Toute-fois, si vous êtes un résident de l'Union européenne (« UE »), vous pouvez demander par écrit à Handspringles informations nécessaires à l'interopérabilité du Logiciel avec d'autres programmes au sens de la directiveeuropéenne sur la protection légale des programmes d'ordinateur. RESTRICTIONS A L'EXPORTATION : Vous vous engagez à ne pas exporter ou réexporter le Logiciel,ni la documentation qui l'accompagne (ou les copies de ces documents), ni les produits utilisant le Logicielou sa documentation en violation des lois ou réglementations applicables aux Etats-Unis ou dans le pays danslequel vous les avez acquis. Le Logiciel régi par le présent Contrat peut contenir de fortes clés de chiffrementdes données ne pouvant pas être exportées des Etats-Unis ou du Canada. Vous vous engagez à ne pas export-er/réexporter, physiquement ou électroniquement, le logiciel de chiffrement ou la documentation qui l'ac-compagne sans l'autorisation écrite préalable du U.S. Department of Commerce.DISPOSITIONS RELATIVES AU GOUVERNEMENT DES ETATS-UNIS : Si vous faites l'acquisi-tion du Logiciel pour le compte d'une entité du gouvernement des Etats-Unis, les dispositions suivantes s'ap-pliquent. Le Logiciel est un « article commercial », tel que défini par l'article 2.101 (Oct. 1995) du FAR(Federal Acquisition Regulation) et se compose du « Logiciel informatique commercial » et de la « Docu-mentation pour logiciel informatique commercial », telles que ces expressions sont utilisées dans les articles12.212 (Sept. 1995) du FAR, et est fourni au gouvernement des Etats-Unis uniquement en tant qu'articlecommercial (avec des « Droits restreints », le cas échéant). L'utilisation, la reproduction, ou la divulgation parle gouvernement des Etats-Unis est soumise aux restrictions prévues dans le présent Contrat de licence et lesarticles DFARS 227.7202-1 (a) et 227.7202-3 (a) (1995), DFARS 252.227-7013 (c)(1)(ii) (OCT 1988), FAR12.212 (a) (1995), FAR 52.227-19, ou l'article FAR 52.227-14 (ALT III), selon le cas.DISPOSITIONS ET RESILIATION : Le présent Contrat de licence demeurera en vigueur jusqu'à sa ré-siliation. Vous pouvez le résilier à tout moment en détruisant le Logiciel et sa documentation ainsi que toutesles copies et les éléments qui y sont intégrés. Ce Contrat sera résilié de plein droit si vous ne respectez pas unde ses termes ou conditions. En cas de résiliation vous vous engagez à détruire le Logiciel et sa documentationainsi que toutes les copies et les éléments qui y sont intégrés.LOI APPLICABLE : Le présent contrat est régi par les lois en vigueur dans l'Etat de Californie. Vous re-connaissez que sont expressément exclus l'application des règles de conflit de lois mentionnées ci-dessus ainsique celle de la Convention des Nations Unies relative aux contrats de vente internationale de marchandises(1980).
Warranty and Other Product Information 103LIMITATION DE GARANTIE ; LIMITATION DE RESPONSABILITE : Toutes les garanties etlimitations de responsabilité applicables au Logiciel sont mentionnées dans la Limitation de Garantie ou lemanuel accompagnant le Logiciel. Lesdites garanties et limitations sont incorporées par référence au présentContrat. Ces limitations ne s'appliqueront que dans les limites de la loi applicable. En tout état de cause lagarantie légale s'appliquera si le client est un consommateur au sens défini par le code français de la consom-mation. NULLITE PARTIELLE : Si une disposition du présent Contrat est jugée non valable, illégale ou inop-posable, les autres dispositions ne seront pas affectées, et ladite disposition sera remplacée par une disposi-tion légale et opposable ayant une portée et un impact économique similaires.INTEGRALITE DU CONTRAT : Le présent Contrat de licence constitue l'intégralité du Contrat vousliant à Handspring. Il annule et remplace tout accord antérieur, écrit ou oral, relatif au Logiciel, et ne peutêtre modifié que par un document écrit signé par les deux parties.Handspring, Inc. Limitation De Garantie Concernant Les AccessoiresGARANTIE LIMITEE : Handspring, Inc. (« Handspring »), garantit à l'utilisateur final initial (le « Client») que, dans des conditions d'utilisation normale, (i) les accessoires des matériels Handspring seront exemptsde défauts matériels et de fabrication pendant une période d'un an à compter de la date d'acquisition, et que(ii) les accessoires des logiciels Handspring seront pour l'essentiel conformes aux spécifications et que lessupports du Logiciel seront exempts de défauts matériels ou de fabrication, pendant une période de quatre-vingt-dix (90) jours à compter de la date d'acquisition. Handspring n'accorde aucune garantie en ce qui con-cerne des logiciels tiers. Pendant la période de garantie, Handspring pourra à son choix réparer, remplacerou rembourser le prix d'achat des accessoires défectueux.Handspring et ses fournisseurs ne pourront être tenus pour responsables des pertes ou dommages d'aucunesorte résultant de l'utilisation de cet accessoire ou subis par tout logiciel ou données du Client stockés surdes accessoires retournés à Handspring pour des prestations de service.GARANTIE DE SERVICES : Le Client doit obtenir pendant la période de garantie applicable une au-torisation de fourniture de service auprès de Handspring préalablement au retour des accessoires défectueux.Lesdits accessoires doivent être expédiés port payé et correctement emballés. Il est recommandé de les as-surer ou de les expédier via un mode de transport permettant le suivi du colis. Si Handspring expédie un ac-cessoire de remplacement au Client avant de recevoir l'accessoire original et que le Client ne renvoie pascelui-ci dans les trente (30) jours à compter de la date d'autorisation de fourniture de service dans le cadrede la garantie, Handspring facturera au Client le prix de l'accessoire mentionné dans le catalogue en vigueur. LIMITATIONS : LA PRESENTE GARANTIE LIMITEE REMPLACE LES AUTRES GARANTIES,TERMES OU CONDITIONS ; Y COMPRIS LES GARANTIES, TERMES OU CONDITIONS DEQUALITE, DE CONVENANCE A UN USAGE PARTICULIER, DE QUALITE SATISFAISANTE,
104 Warranty and Other Product InformationDE CONFORMITE A LA DESCRIPTION ET DE NON CONTREFACON, LESQUELLES SONTEXPRESSEMENT EXCLUES PAR. HANDSPRING ET SES FOURNISSEURS. HANDSPRING OUSES FOURNISSEURS NE SAURAIENT EN AUCUN CAS ETRE TENUS POUR RESPONSABLESDES DOMMAGES SPECIAUX, INCIDENTS, CONSECUTIFS OU INDIRECTS RESULTANT DELA POSSESSION, DE L'UTILISATION DE L'ACCESSOIRE, OU D'UNE DEFAILLANCE DE CE-LUI-CI. Certains pays, Etats ou provinces ne permettent pas l'exclusion ou la limitation de garanties implicites ou re-sponsabilité pour dommages consécutifs ou préjudice corporel. Les limitations et exclusions mentionnées ci-dessus ne vous sont donc peut-être pas applicables. Lorsque les garanties implicites ne peuvent pas être ex-clues dans leur intégralité, elles ne sont valables que pendant la durée de la garantie écrite applicable. Cettegarantie vous confère des droits légaux spécifiques qui peuvent varier en fonction du droit local applicable.Handspring, Inc. Contrato De Licencia Para El Usuario Final Del Software Del Módulo SpringboardESTE PRODUCTO CONTIENE SOFTWARE PREINSTALADO CUYO USO SE OTORGABAJO LICENCIA DE HANDSPRING, INC. Y SUS PROVEEDORES (COLECTIVAMENTE DE-NOMINADO "HANDSPRING") AL CLIENTE, SEGÚN LAS CONDICIONES QUE SE ES-TABLECEN A CONTINUACIÓN.LICENCIA DEL SOFTWARE: Handspring le otorga una licencia no exclusiva para utilizar los programasde software (el "Software") preinstalados en este producto, sujeta a las condiciones y restricciones establecidasen este Contrato de licencia para el usuario final de la VisorPhone ("Contrato de licencia"). No se permite elarrendamiento, subarrendamiento, alquiler, distribución o transferencia de la licencia del Software a terceros,ni su uso en tiempo compartido o de cualquier modo no autorizado. Además, no se otorga ninguna licenciasobre el código legible del Software (código fuente). Salvo en las situaciones establecidas a continuación, esteContrato de licencia no le otorga ningún derecho sobre patentes, derechos de autor, secretos comerciales,marcas comerciales o cualquier otro tipo de derechos relativos al Software. La licencia del Software se con-cede sólo para su uso como programa preinstalado en el Producto y en conexión con otros productos deHandspring. El Software y la documentación adjunta sólo se podrán reproducir como copias de seguridad opara archivarlos durante las operaciones inherentes al uso del Software según lo establecido en este documen-to. Cada copia que haga deberá reproducir e incluir todas las notas de derechos de autor, así como cualquierotra nota de propiedad de derechos que aparezca en el Software. PAGO DE DERECHOS: La efectividad de la licencia que se otorga por el presente documento está condi-cionada al pago de los derechos correspondientes a Handspring.LIMITACIONES DE TRANSFERENCIA E INGENIERÍA INVERSA: Sólo se podrá transferir elSoftware y este Contrato de licencia a terceros si transfiere el Producto en el que se encuentre preinstalado elSoftware, siempre que la otra parte acepte por escrito los términos y condiciones de este Contrato de licencia.
Warranty and Other Product Information 105Al transferirse el Software, deberán transferirse al mismo tiempo todas las copias del Software y la documen-tación adjunta al mismo destinatario o destruir cualquier material no transferido. Salvo en los casos estable-cidos anteriormente, no se podrá transferir o ceder el Software ni los derechos que otorga este Contrato delicencia. Están expresamente prohibidas la modificación, utilización de técnicas de ingeniería inversa, de-compilación, desensamblaje o eliminación del Software del Producto en el que se encuentre preinstalado.No obstante, si usted es residente en la Unión Europea ("UE"), puede solicitar a Handspring por escrito lainformación necesaria para asegurar la interoperabilidad del Software con otros programas según lo descritoen la Directiva de la UE sobre protección legal de programas informáticos.LIMITACIONES DE EXPORTACIÓN: Usted se compromete a no exportar o reexportar el Software yla documentación adjunta (o copias de los mismos) u otros productos que utilicen dicho Software y docu-mentación si ello va contra las leyes y regulaciones correspondientes de los Estados Unidos o el país en quelos adquirió. El Software cubierto por este Contrato de licencia puede contener códigos de cifrado de datosde alto nivel, que no se puede exportar fuera de los Estados Unidos o Canadá. Usted se compromete a noexportar o reexportar, ya sea por medios físicos o electrónicos, el software de cifrado o la documentación ad-junta sin la autorización expresa y por escrito del Departamento de Comercio de los Estados Unidos (U.S.Department of Commerce).DISPOSICIONES RELATIVAS AL GOBIERNO DE LOS ESTADOS UNIDOS: Si adquiere elSoftware en nombre de alguna entidad o agencia del gobierno de los Estados Unidos, se aplicarán las dis-posiciones siguientes. El Software constituye un "artículo comercial" (commercial item), según la definicióndel término descrita en la Regulación federal sobre adquisiciones (Federal Acquisition Regulation - FAR)2.101 (Octubre de 1995), que consta de "programas informáticos comerciales" y "documentación de progra-mas informáticos comerciales", según el uso de dichos términos en la FAR 12.212 (Septiembre de 1995), yse le proporciona al gobierno de los Estados Unidos sólo como software comercial (con "derechos limitados"si así se establece). Su uso, duplicación o divulgación por parte del gobierno de los Estados Unidos está sujetoa las limitaciones establecidas en este Contrato de licencia, de acuerdo con lo dispuesto en DFARS 227.7202-1(a) y 227.7202-3(a) (1995), DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR52.227-19 o FAR 52.227-14 (ALT III), según corresponda.DURACIÓN Y FINALIZACIÓN: Este contrato de Licencia estará vigente hasta su finalización. Si sedeseara terminarlo en un momento dado, deberá destruirse el Software y la documentación junto con todaslas copias y partes combinadas por cualquier medio. El Contrato de licencia también finalizará en caso deincumplimiento de cualquier término o condición del mismo. En tal caso, usted se compromete a destruir elSoftware y la documentación, junto con todas las copias y partes combinadas por cualquier medio.LEGISLACIÓN APLICABLE: Este Contrato de licencia se rige por las leyes del Estado de California talcomo esas leyes se aplican a los contratos celebrados y ejecutados completamente en California por resident-es de California según la legislación de los Estados Unidos. Usted acepta que queda excluida en su totalidadla aplicación de las normas sobre conflicto entre dichas leyes, así como la Convención de las Naciones Unidassobre Contratos de Compra-Venta Internacional de Mercancías (1980) al presente Contrato de Licencia.
106 Warranty and Other Product InformationGARANTÍA LIMITADA Y LIMITACIONES DE RESPONSABILIDAD: Todas las garantías y limit-aciones de responsabilidad correspondientes al Software se aplicarán según lo establecido en la Garantía Lim-itada o en el manual del producto que acompaña al Software. Dichas garantías y limitaciones deresponsabilidad quedan incorporadas en su totalidad al presente Contrato por la referencia que aquí se hacea ellas.VALIDEZ DE LAS CLÁUSULAS: : En caso de que alguna disposición de este Contrato de licencia resulteser no válida, ilegal o no exigible, ello no afectará a la validez, legalidad y exigibilidad de ninguna de las dis-posiciones restantes. En tal caso, la disposición afectada se sustituirá por otra disposición válida, legal y exigi-ble cuyos efectos e impactos económicos sean similares.INTEGRIDAD DEL CONTRATO: Este Contrato de Licencia constituye el compromiso y acuerdo ínte-gro entre usted y Handspring, y sustituye y reemplaza cualesquiera acuerdos previos, ya sea oral o escrito, rel-ativo al Software. Este contrato sólo se podrá modificar mediante un documento escrito firmado por ambaspartes.Handspring, Inc. Garantía Limitada Para AccesoriosGARANTÍA LIMITADA: Handspring, Inc. ("Handspring"), garantiza al usuario final ("Cliente") que, encondiciones de uso normales, (i) los accesorios de hardware de Handspring estarán libres de defectos en cuan-to a materiales y mano de obra durante un año desde la fecha de compra y (ii) los accesorios de software deHandspring cumplirán sustancialmente las especificaciones indicadas y los soportes físicos del software es-tarán libres de defectos en cuanto a materiales y fabricación durante noventa (90) días a partir de la fecha decompra. Handspring no ofrece ninguna garantía para software de terceros. Durante el periodo de garantía,Handspring reparará, reemplazará o devolverá el importe de la compra de accesorios defectuosos.Handspring y sus proveedores no son responsables de pérdidas o daños de cualquier tipo causados por el usode este accesorio ni de software o datos del Cliente almacenados en los accesorios devueltos a Handspring.SERVICIO DE GARANTÍA: Antes de devolver accesorios defectuosos a Handspring, el Cliente deberáobtener autorización del servicio de garantía de Handspring dentro del periodo de garantía correspondiente.Los accesorios devueltos deberán empaquetarse adecuadamente y su envío será a cargo del Cliente. Se re-comienda asegurarlos o enviarlos mediante un método que permita su seguimiento. Si Handspring envía unaccesorio de repuesto al Cliente antes de recibir el accesorio original y el Cliente no entrega dicho accesoriooriginal a Handspring en treinta (30) días desde la fecha en que emitió la autorización de servicio de garantía,Handspring aplicará al Cliente el precio de dicho accesorio según se indique en el último catálogo publicado. LIMITACIONES: ESTA GARANTÍA LIMITADA SUSTITUYE A TODAS LAS DEMÁS GA-RANTÍAS, TÉRMINOS Y CONDICIONES; INCLUYENDO GARANTÍAS, TÉRMINOS Y CONDI-CIONES DE COMERCIABILIDAD, IDONEIDAD PARA UN PROPÓSITO DETERMINADO,CALIDAD SATISFACTORIA, CORRESPONDENCIA CON LA DESCRIPCIÓN (EXCEPTO EN LAMEDIDA EN QUE ASÍ LO PREVEA LA LEGISLACIÓN LOCAL) E IMCUMPLIMIENTOS, RE-
Warranty and Other Product Information 107NUNCIANDO EXPRESAMENTE HANDSPRING Y SUS PROVEEDORES A OTORGAR NINGU-NA DE LAS ANTERIORES GARANTÍAS, TÉRMINOS O CONDICIONES. HANDSPRING O SUSPROVEEDORES NO SERÁN RESPONSABLES EN NINGÚN CASO DE DAÑOS ESPECIALES,FORTUITOS, EMERGENTES O INDIRECTOS CAUSADOS POR LA POSESIÓN, USO O FAL-LOS DE ESTE ACCESORIO. Algunos países, estados o provincias no permiten la exclusión o limitación de las garantías implícitas, la lim-itación de daños fortuitos y perjuicios derivados o la limitación de responsabilidad por daños personales y,por lo tanto, la aplicación de algunas de las limitaciones y exclusiones anteriores puede estar restringida. Sino está permitido excluir limitaciones implícitas en su totalidad, éstas se limitarán a la duración de la garantíaescrita correspondiente. Esta garantía le otorga derechos legales específicos que pueden variar según las leyeslocales.Handspring, Inc. Springboard Module Contratto Di Licenza Software Per L'utente Finale QUESTO PRODOTTO CONTIENE SOFTWARE PRE-CARICATO, L'USO DEL QUALECONSENTITO IN BASE ALLA LICENZA DELLA HANDSPRING ED I SUOI FORNITORI(COMPLESSIVAMENTE,, "HANDSPRING"), AI SUOI CLIENTI ESCLUSIVAMENTE PERLORO USO ED COME DI SEGUITO PREVISTOLICENZA SOFTWARE: Handspring concede all'utente una licenza non esclusiva per usare il/i program-ma/i software [il "Software") pre-caricato in questo Prodotto in base ai termini e alle limitazioni previste nelpresente Contratto di Licenza Software VisorPhone per l'Utente Finale ("Contratto di Licenza"). All'utentenon è consentito concedere in noleggio, distribuire o concedere in sublicenza il Software o usare il Softwarein condivisione o in qualsiasi altro modo non autorizzato. Inoltre, all'utente non viene concessa alcuna licen-za sul codice del Software leggibile da un operatore (codice sorgente). Salvo quanto di seguito previsto, ilpresente Contratto di Licenza non concede all'utente alcun diritto su brevetti, diritti d'autore, segreti com-merciali, marchi commerciali o alcun altro diritto sul Software. Il Software viene concesso in licenza affinchévenga usato esclusivamente come pre-caricato nel Prodotto ed esclusivamente in connessione con prodottiHandspring. Inoltre, il Software e la documentazione di supporto potranno essere copiati solo in quanto nec-essario per fini di backup o archivio, a supporto dell'uso del Software da parte dell'utente secondo quantoprevisto. L'utente deve riprodurre e includere tutti gli avvisi sul diritto d'autore e qualsiasi altro diritto diproprietà che appaiono sul Software su qualsiasi copia che l'utente effettuerà.PAGAMENTO DI CORRISPETTIVI: L'efficacia della licenza concessa è subordinata alla ricezione daparte della Handspring di ogni corrispettivo dovuto.DIVIETO DI CESSIONE; DIVIETO DI REVERSE ENGINEERING: L'utente potrà cedere il Soft-ware e il presente Contratto di Licenza a terzi in connessione ad un trasferimento del Prodotto sul quale ilSoftware è pre-caricato, a patto che i terzi si obblighino per iscritto ad accettare i termini e le condizioni del
108 Warranty and Other Product Informationpresente Contratto di Licenza. Qualora l'utente trasferisca il Software, dovrà allo stesso tempo trasferire tuttele copie del Software così come la documentazione di supporto al cessionario o distruggere tale materiale chenon venga trasferito. Salvo quanto sopra previsto, l'utente non potrà trasferire o cedere il Software o i suoidiritti derivanti dal presente Contratto di Licenza. Sono espressamente proibite la modifica, il reverse engi-neering, la decompilazione, il disassemblamento, o la rimozione del Software dal Prodotto sul quale lo stessoè pre-caricato. Tuttavia, qualora l'utente sia residente nell'Unione Europea ("EU"), le informazioni neces-sarie per ottenere l'interoperabilità del Software con altri programmi, secondo le previsioni della DirettivaEU sulla Tutela Legale dei Programmi per Computer, saranno rese disponibili all'utente dalla Handspringin base ad una richiesta scritta.LIMITI ALL'ESPORTAZIONE: L'utente si obbliga a non esportare o ri-esportare il Software o la doc-umentazione di accompagnamento (o qualsiasi copia degli stessi) o qualsiasi Prodotto che utilizzi il Softwareo tale dumentazione, in violazione di qualsiasi legge o regolamento degli Stati Uniti o della nazione nellaquale l'utente ha ottenuto gli stessi. Il software oggetto del presente Contratto di Licenza può contenere unparticolare codice di crittografia di dati che non può essere esportato al di fuori degli Stati Uniti o del Canada.L'utente si obbliga a non esportare/ri-esportare, sia materialmente che informaticamente, il software di crit-tografia o la documentazione di accompagnamento senza aver ottenuto un autorizzazione scritta del Diparti-mento di Commercio degli Stati Uniti. AVVISO PER IL GOVERNO DEGLI STATI UNITI: Qualora l'utente stia ottenendo il Software perconto di qualsiasi ente o istituzione del Governo degli Stati Uniti, si applicheranno le seguenti previsioni. IlSoftware costituisce "bene commerciale", come questo termine è definito dal Federal Acquisition Regulation(FAR) 2.101 (Oct. 1995), ed è costituito dal "software commerciale" e "documentazione su software commer-ciale", come questi termini vengono definiti nel FAR 12.212 (Sept. 1995), e viene fornito al Governo degliStati Uniti solo come software commerciale (con "Limitazione di Diritti", qualora applicabili). L'uso, la du-plicazione, o la rivelazione da parte del Governo degli Stati uniti è subordinato alle limitazioni stabilite nelpresente Contratto di Licenza e così come previsto nel DFARS 227.7202-1(a) e 227.7202-3(a) (1995),DFARS 252.227-7013(c)(1)(ii) (OCT 1988), FAR 12.212(a) (1995), FAR 52.227-19, o FAR 52.227-14 (ALTIII), in quanto applicabili.DURATA, RECESSO E RISOLUZIONE: Il presente Contratto di Licenza è a tempo indeterminato.L'utente potrà recedere dallo stesso in qualsiasi momento, distruggendo il Software e la documentazione in-sieme a tutte le copie e le parti unificate delle stesse in qualsiasi forma. Il presente Contratto di Licenza saràautomaticamente risolto "di diritto e senza necessità di una pronuncia giudiziale" qualora l'utente sia inadem-piente ai seguenti termini o condizione del presente Contratto di Licenza: In caso di risoluzione, l'utente siobbliga a distruggere il Software e la documentazione, insieme a tutte le copie le parti unificate delle stesse inqualsiasi forma.LEGGE APPLICABILE: Al presente Contratto di Licenza si applicherà la legge dello Stato della Califor-nia L'utente accetta che i principi sui conflitti di leggi applicabili contenuti in tale legge e la Convenzione
Warranty and Other Product Information 109delle Nazioni Unite sulla Vendita Internazionale di Beni (1980) sono espressamente ed integralmente es-cluse dall'applicazione al presente Contratto di Licenza.LIMITAZIONE DI GARANZIE; LIMITAZIONE DI RESPONSABILITA': Tutte le faranzie e lelimitazioni di responsabilità applicabili al Software sono quelle indicate nella Limitazione di Garanzia o nelmanuale del prodotto che accompagna il Software. Tali garanzie e limitazioni di responsabilità sono inte-gralmente incorporate nel presente per riferimento. Tale limitazione si applicherà secondo quanto consen-tito dalla legge. In ogni caso, le garanzie di legge si applicheranno se l'utente è un consumatore, secondo ladefinizione del Codice dei Consumatori Francese.NULLITA' PARZIALE: Nel caso in cui qualsiasi previsione del presente Contratto di Licenza sia ritenutanon valida, illegale o inefficace, la validità, legalità ed efficacia di ogni altra previsione non sarà in alcun modopregiudicata o diminuita e un previsione valida, legale ed efficace con scopo ed impatto economico analogodovrà essere inserita al suo posto. INTERO ACCORDO: Il presente Contratto di Licenza stabilisce l'intero accordo tra l'utente e Hand-spring, sostituisce tutti i precedenti accordi, sia scritti che orali, relativi al Software, e potrà essere modificatosolo per iscritto con sottoscrizione di entrambe le parti.Handspring, Inc. Limitazione Di Garanzia Per Gli AccessorILIMITAZIONE DI GARANZIE: Handspring garantisce all'originario utente ("Cliente") che in caso diuso normale e previsto (i) gli accessori hardware Handspring saranno privi di difetti di produzione e nei ma-teriali per un anno dalla data di acquisto, e (ii) gli accessori software Handspring saranno sostanzialmenteconformi alle loro caratteristiche e che i supporti che contengono il software saranno privi di difetti diproduzione e nei materiali, per novanta (90) giorni dalla data di acquisto. Handspring non fornisce alcunagaranzia per il software di terzi. Durante il periodo di garanzia, Handspring riparerà, sostituirà o rimborseràil prezzo di acquisto degli accessori difettosi.Salvo il caso di dolo o colpa grave, Handspring e i suoi fornitori non saranno responsabili per qualsiasi per-dita o danni di alcun tipo derivanti dall'uso di questo accessorio o per qualsiasi software del Cliente o datiregistrati su accessori restituiti a Handspring per il servizio di garanzia.SERVIZIO DI GARANZIA: Il Cliente deve ottenere l'autorizzazione per il servizio di garanzia da Hand-sping entro il relativo servizio di garanzia prima di restituire gli accessori difettosi ad Handspring. Gli acces-sori restituiti devono essere inviati con spese di trasporto pre-pagate e opportunamente impacchettati, e siraccomanda che gli stessi siano assicurati o inviati con un metodo che consenta di rintracciare i pacchi. Qua-lora Handspring invii un accessorio in sostituzione al Cliente prima di aver ricevuto l'accessorio originale edil Cliente non restituisca l'accessorio originale a Handspring entro trenta (30) giorni dalla data in cui l'au-torizzazione al servizio di garanzia è stata emessa, Handspring addebiterà al Cliente il prezzo di listino invigore a tale data per tale accessorio.
110 Warranty and Other Product InformationLIMITAZIONI: LA PRESENTE LIMITAZIONE DI GARANZIA SOSTITUISCE TUTTE LE AL-TRE GARANZIE, TERMINI, O CONDIZIONI, COMPRESE LE GARANZIE, TERMINI O CON-DIZIONI DI IDONEITA' AL COMMERCIO, IDONEITA' AD UNO SCOPO PARTICOLARE,QUALITA', CORRISPONDENZA ALLA DESCRIZIONE, E NON VIOLAZIONE DI DIRITTI AL-TRUI, LE QUALI VENGONO ESPRESSAMENTE ESCLUSE DA HANDSPRING ED I SUOI FOR-NITORI. SALVA L'IPOTESI DI DOLO O COLPA GRAVE, IN NESSUN CASO HANDSPRING O ISUOI FORNITORI SARANNO RESPONSABILI PER QUALSIASI DANNO SPECIALE, INCIDEN-TALE CONSEGUENZIALE O DIRETTO DERIVANTE DAL POSSESSO, USO, O MANCATOFUNZIONAMENTO DI QUESTO ACCESSORIO.Alcuni paesi, stati o province non consentono l'esclusione o la limitazione di garanzie implicite o la limitazi-one di danni incidentali o conseguenziali o la limitazione di responsabilità per lesioni personali, pertanto lelimitazioni ed esclusioni di cui sopra potranno essere limitate nella loro applicazione all'utente. Nel caso incui non sia consentita l'esclusione integrale delle garanzie implicite, le stesse saranno limitate alla durata dellarelativa garanzia scritta. La presente garanzia concede all'utente specifici diritti che possono variare in basealla normativa locale applicabile.
Warranty and Other Product Information 111Safety and General InformationIMPORTANT INFORMATION ON SAFE AND EFFFICIENT OPERATION. Read this informationbefore using your integrated multi-service portable radio. For the Safe and Efficient Operation of Your Radio, Observe These Guidelines:Your radio product contains a transmitter and a receiver. When it is ON, it receives and transmits radio fre-quency (RF) energy. The radio operates in the frequency range of 800 MHz to 1990 MHz and employs dig-ital modulation techniques. When you use your radio, the system handling your call controls the power levelat which your radio transmits. The output power level typically may vary over a range from .001 Watts to 2Watts.Exposure to Radio Frequency EnergyYour VisorPhone Radio Product is designed to comply with the following national and international stan-dards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:■United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J■American National Standards Institute (ANSI) IEEE. C95. 1-1992■National Council on Radiation Protection and Measurements (NCRP). Report 86 ■International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1998■National Radiological Protection Board of the United Kingdom, GS 11, 1988■Verband Deutscher Elektrotechniker (VDE) DIN-0848■Department of Health and Welfare Canada. Safety Code 6To comply with the above FCC Regulations governing human exposure to radio frequency energy, usersMUST adhere to the following procedure:■To comply with FCC RF exposure guidelines during body-worn operation, use the Handspring Belt Clip or the Handspring Holster. Use of other body worn accessories that have not been tested with the VisorPhone for RF exposure compliance may not comply.To assure optimal radio performance, always adhere to the following procedures:■When placing or receiving a phone call hold the radio as you would a telephone. ■Speak directly into the microphone and position the antenna up over your shoulder.■DO NOT hold the antenna when the radio is “IN USE.” Holding the antenna affects call quality and may cause the radio to operate at a higher power level than needed.
112 Warranty and Other Product InformationInterference to Medical and Personal Electronic DevicesMost electronic equipment is shielded from RF energy. However, certain equipment may not be shieldedagainst the RF signals from your wireless phone.PacemakersThe Health Industry Manufacturers Association recommends that a minimum separation of six inches (6")be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with thepacemaker. These recommendations are consistent with the independent research by the recommendationsof Wireless Technology Research.Persons with pacemakers should:■ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON. ■not carry the phone in a breast pocket.■use the ear opposite the pacemaker to minimize the potential for interference.■turn the phone OFF immediately if you have any reason to suspect that interference is taking place.Hearing AidsSome digital wireless phones may interfere with some hearing aids. In the event of such interference, you maywant to consult your hearing aid manufacturer to discuss alternatives.Other Medical DevicesIf you use any other personal medical device, consult the manufacturer of your device to determine if it is ad-equately shielded from external RF energy. Your physician may be able to assist you in obtaining this infor-mation.Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to doso. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.Interference to Other Electronic DevicesRF energy may affect improperly installed or inadequately shielded electronic operating and entertainmentsystems in motor vehicles. Check with the manufacturer or representative to determine if these systems areadequately shielded from external RF energy. Also check with the manufacturer of any equipment that hasbeen added to the vehicle.Turn your radio OFF before boarding any aircraft to prevent possible interference to aircraft systems. Reg-ulations of the United states Federal Aviation Administration prohibit use when the aircraft is in the air andrequire you have permission from a crew member to use your radio while the aircraft is one the ground.
Warranty and Other Product Information 113Safety and General Use While DrivingCheck the laws and regulations on the use of telephones in the area where you drive. Always obey them.When using the phone while driving, please:■Give full attention to driving and to the road■Use hands-free operation, if available■Pull off the road and park before making or answering a call if driving conditions so require.International Safety StatementsAircraft SafetySwitch off your cellular telephone when in an aircraft. The use of cellular telephones in an aircraft may bedangerous to the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe thisinstruction may lead to suspension or denial of cellular services to the offender, or legal action or both.Non-ionising RadiationAs with other mobile radio transmitting equipment, users are advised that for satisfactory operation of theequipment and for the safety of the personnel. it is recommended that no part of the human body be allowedto come to close to the antenna during operation of the equipment.FCC StatementThis device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received,including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipment generates, uses, and can radiate radio fre-quency energy and, if not installed and used in accordance with the instructions, may cause harmful inter-ference to radio communications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or television reception,which can be determined by turning the equipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:■Reorient or relocate the receiving antenna.■Increase the separation between the equipment and receiver.■Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.■Consult the dealer or an experienced radio/TV technician for help.
114 Warranty and Other Product InformationThe use of shielded I/O cables is required when connecting this equipment to any and all optional peripheralor host devices. Failure to do so may violate FCC rules.Caution: Changes or modifications not covered in this manual must be approved in writing by the manufac-turer's Regulatory Engineering Department. Changes or modifications made without written approval mayvoid the user's authority to operate this equipment.Responsible Party:Handspring, Inc.189 Bernardo Avenue Mountain View, California 94043-5203 United States of America (650) 230-5000Canadian RFI StatementThis Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Reg-ulations.Cet appareil numérique de la classe B respecte toutes les exigences du Réglement sur le matériel brouilleurdu Canada.AcknowledgmentsWe would like to thank the following developers whose contributions were an integral part of the Handspringproduct:■OPTION International NVKolonel Begaultlaan 453012 Leuven BELGIUMTel: +32 16 317 411info@option.comwww.option.com
Index 115IndexNumerics3-way calling 29AActive call 13, 25Address Bookadding from Call History 16adding to Speed Dial 39dialing from 17Dialing Preferences 69Adjusting volume 6Answering calls 21–23Antenna 5BBatterycare 92charging 8disposal 93gauge 13indicators 8inserting 4location 5specifications 92Beep tone 23ButtonsPhone 6power 5ringer 6scroll 6, 15, 51slider 6SMS Message Manager 6CCallPreferences 23, 24, 74, 75, 80status 26, 28, 29waiting 23, 74Call History 19adding to Address Book 16adding to Speed Dial list 16deleting items 36dialing from 16displaying 35icon 16incoming calls 35missed calls 19, 31, 32, 35outgoing calls 35purging 36Caller ID 19, 22, 23, 34, 75
116 IndexCalls3-way 29active 13, 25answering 21–23answering call waiting 23conference 29forwarding 24ignoring 22incoming 21–24, 35missed 19, 32, 35outgoing 13–20, 35, 75placing a second 27placing from SIM Phonebook47placing on hold 26switching 28Conference calls 29Coverage area 11, 19, 21, 24, 31, 53DDeletingCall History 36SIM card entries 46SMS messages 34, 53, 60Speed Dial entries 41Dialingapplications 69emergency numbers 20from Address Book 17from Call History 16, 32, 35from Memo Pad 18from SIM Phonebook 47from To Do List 18last number 16prefixes 68previous numbers 15, 16, 35with Dialpad 15with Speed Dial 14Dialpaddialing numbers 15icon 15EEditcall forwarding number 24menu 79, 81, 83phone number 15, 17, 18, 39SMS messages 58Speed Dial 40, 42Email messages 49, 50, 52, 55Emergency numbers 20
Index 117FForwardingcalls 24SMS Email 50SMS messages 58, 82Frequently asked questions 85–91GGreetings 56HHeadsetconnecting 77jack 5Hold button 26HotSync operations 61–66, 91IIconsbattery 13Call History 16, 32Dialpad 15Phonebook 44, 45signal strength 13Speed Dial 14Voicemail 13Ignoring calls 22Incoming calls 21–24, 35Indicatorsbattery 6, 8, 13Call History 35call status 26, 28, 29call waiting 23missed call 19network service 6, 11, 13signal strength 13voicemail 13KKey Pad 13, 14, 33LLED 5, 6, 8, 11Light, see LED 6Limited warranty 95Locking phone 72MMemo Pad 18MenusPhone application 79–80Phonebook 81SMS Message Manager 82–84
118 IndexMessageManager, see SMSmenus 82Messageschecking 31–35missed call 19purging SMS 60replying 52sorting SMS 59text 11, 31, 34, 51voicemail 11, 33Missed calls 19, 32, 35Modem 61–66Moduleinserting 7removing 7NNetworkcoverage area 11HotSync operation 65name 13selecting 76, 80status 6, 75voicemail number 38Network status 24, 74OOptionsCall Preferences 74, 75call waiting 74menu 80, 81, 84Phone Preferences 70Ringer Preferences 71Outgoing calls 13–20, 35, 47, 75PPassword 72, 73Phone applicationmenus 79–80starting 15Phone button 6Phone numberchecking 10editing 15Phonebookmenus 81PIN 72, 73, 86Power button 5PreferencesCall 75call waiting 74dialing 69
Index 119Phone 70ringer 71Prefixes 68PUK 86PurgingCall History 36SMS messages 60RRecord menu 79Redialing a number 16Ringerbutton 6settings 71SSafety 11, 92, 110–112Scroll buttons 6, 15, 51Security 72Setup 2–10Signal strength 13, 76Signatures 56SIM carddefined 1, 3IMEI 10inserting 3locking 72phone number 10Phonebook 43–47SMS Message Center number50SIM Phonebook 43–47Slider 5, 6, 71SMSchanging messages 58copying text 57creating messages 53email messages 50, 55forwarding messages 58greetings 56Inbox 51menus 82–84Message Manager button 6messages 31, 34Preferences 50purging messages 60replying to messages 52saving messages 57signatures 56sorting messages 59Sorting messages 59Speaker 5, 6, 77
120 IndexSpeed Dialadding Address Book entries39adding Call History entries 16changing entries 40copying entries from SIM card44, 45defining buttons 38deleting entries 41dialing numbers 14icon 14list 37–42organizing 37, 42voicemail 33, 38Support 85Switching calls 28TText messages, see SMSTo Do List 18Troubleshooting 85–91UUnblock code 86Unlock code 86VVibrate 71VisorPhoneinserting 7parts of 5removing 7turning on 9Voicemail 11, 19, 22, 31, 33, 38icon 13Volume 6WWarranty 95Wireless synchronization, seeHotSync operations

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