Palm MADECA CDMA Cellphone with Bluetooth User Manual Sprint PCS Vision Smart Device TreoOne

Palm Inc CDMA Cellphone with Bluetooth Sprint PCS Vision Smart Device TreoOne

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1. Users Manual
2. Users Manual Info

Users Manual

Sprint PCS VisionSM Smart Device Treo™ 650 by palmOne User’s Guide

Table of ContentsWelcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iHow to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiWhere to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiSection 1: Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11A. Setting Up Your Sprint PCS VisionSM Smart Device Treo™ 650 by palmOne . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3What You Need. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Getting Started With Sprint PCS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Sprint PCS Account Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151C. Connecting to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Preparing Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Connecting Your Smart Device to Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Installing the Synchronization Software on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . 23Section 2: Your Sprint PCS Vision Smart Device . . . . . . . . . . . . . . . 252A. Learning the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Your New Sprint PCS Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28Turning Your Device’s Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Moving Around the Treo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Opening Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

2B. Using Your Device’s Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Managing Active Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Defining Favorite Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Connecting to Devices With Bluetooth Wireless Technology . . . . . . . . . . . . . . . . . . . . . . 712C. Using Your Device’s Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 77Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Memos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93Listening to Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94World Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103Looking Up Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Beaming Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1082D. Managing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Synchronizing Contacts and Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114Removing Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Viewing Application Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1192E. Customizing Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125Phone Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130Display and Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132Applications Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136Date and Time Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138Power Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140Locking Your Device and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Accessories for Your Device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Section 3: Sprint PCS Service Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1533A. Sprint PCS Service Features—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . 155Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156Call Waiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158Call Forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Three-Way Calling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160Sprint PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161TTY Use With Sprint PCS Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1623B. Sprint PCS Vision—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165Getting Started With Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166Sprint PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167Accessing Sprint PCS Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1693C. Sending and Receiving Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Setting Up an Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177Receiving and Viewing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183Customizing Your Email Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185Working With Microsoft Exchange ActiveSync®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189Sprint PCS Business ConnectionSM Personal Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1903D. Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191Creating and Sending Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192

Receiving Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197Chatting With Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2023E. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Viewing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206Working With Bookmarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211Customizing Your Web Browser Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2143F. Using Your Device’s Built-in Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217Taking Pictures and Videos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224Customizing Your Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226Using Your Online Album. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227Viewing Pictures and Videos on Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228Section 4: Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2294A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232Upgrading From Another Palm Powered® Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233Resetting Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240Desktop Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242Synchronization (HotSync) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253Camera and Sprint PCS Picture Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255

Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Errors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258Making Room On Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260Voice Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2614B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263Section 5: Safety and Terms and Conditions . . . . . . . . . . . . . . . . . 2675A. Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269Getting the Most Out of Your Reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270Maintaining Safe Use of and Access to Your Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275Acknowledging Special Precautions and the FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . 276Consumer Information on Wireless Phones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296User’s Guide Proprietary Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2965B. Terms and Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298Terms of Picture Mail Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323

Safety 277Specific Absorption Rates (SAR) for Wireless PhonesThe SAR is a value that corresponds to the relative amount of RF energy absorbed in the head of a user of a wireless handset.The SAR value of a phone is the result of an extensive testing, measuring and calculation process. It does not represent how much RF the phone emits. All phone models are tested at their highest value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially less than the level reported to the FCC. This is because of a variety of factors including its proximity to a base station antenna, phone design and other factors. What is important to remember is that each phone meets strict federal guidelines. Variations in SARs do not represent a variation in safety. All phones must meet the federal standard, which incorporates a substantial margin of safety. As stated above, variations in SAR values between different model phones do not mean variations in safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the public. The highest reported (FCC) SAR values of the Sprint PCS VisionSM Smart Device Treo™ 650, by palmOne are:FCC Radiofrequency EmissionThis phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as.FCC ID number: O8FMADECA. More information on the phone's SAR can be found from the following FCC Website: https://gullfoss2.fcc.gov/prod/oet/cf/eas/reports/GenericSearch.cfm.Maximum SAR Values CDMA Cellular CDMA PCSHeld to Ear 1.50 (W/Kg) 1.33 (W/Kg)Body - Worn .999 (W/Kg) .667 (W/Kg)

Section 1: Getting Started278 1A: Setting Up Service278 SafetyConsumer Information on Wireless Phones(The following information comes from a consumer information Website jointly sponsored by the U.S. Food and Drug Administration (FDA) and the Federal Communications Commission (FCC), entitled “Cell Phone Facts: Consumer Information on Wireless Phones.” The information reproduced herein is dated July 29, 2003. For further updates, please visit the Website: http://www.fda.gov/cellphones/qa.html.)What is radiofrequency energy (RF)?Radiofrequency (RF) energy is another name for radio waves. It is one form of electromagnetic energy that makes up the electromagnetic spectrum. Some of the other forms of energy in the electromagnetic spectrum are gamma rays, x-rays and light. Electromagnetic energy (or electromagnetic radiation) consists of waves of electric and magnetic energy moving together (radiating) through space. The area where these waves are found is called an electromagnetic field.Radio waves are created due to the movement of electrical charges in antennas. As they are created, these waves radiate away from the antenna. All electromagnetic waves travel at the speed of light. The major differences between the different types of waves are the distances covered by one cycle of the wave and the number of waves that pass a certain point during a set time period. The wavelength is the distance covered by one cycle of a wave. The frequency is the number of waves passing a given point in one second. For any electromagnetic wave, the wavelength multiplied by the frequency equals the speed of light. The frequency of an RF signal is usually expressed in units called hertz (Hz). One Hz equals one wave per second. One kilohertz (kHz) equals one thousand waves per second, one megahertz (MHz) equals one million waves per second, and one gigahertz (GHz) equals one billion waves per second.RF energy includes waves with frequencies ranging from about 3000 waves per second (3 kHz) to 300 billion waves per second (300 GHz). Microwaves are a subset of radio waves that have frequencies ranging from around 300 million waves per second (300 MHz) to three billion waves per second (3 GHz).

Safety 279How is radiofrequency energy used?Probably the most important use of RF energy is for telecommunications. Radio and TV broadcasting, wireless phones, pagers, cordless phones, police and fire department radios, point-to-point links and satellite communications all rely on RF energy. Other uses of RF energy include microwave ovens, radar, industrial heaters and sealers, and medical treatments. RF energy, especially at microwave frequencies, can heat water. Since most food has a high water content, microwaves can cook food quickly. Radar relies on RF energy to track cars and airplanes as well as for military applications. Industrial heaters and sealers use RF energy to mold plastic materials, glue wood products, seal leather items such as shoes and pocketbooks, and process food. Medical uses of RF energy include pacemaker monitoring and programming.How is radiofrequency radiation measured?RF waves and RF fields have both electrical and magnetic components. It is often convenient to express the strength of the RF field in terms of each component. For example, the unit “volts per meter” (V/m) is used to measure the electric field strength, and the unit “amperes per meter” (A/m) is used to express the magnetic field strength. Another common way to characterize an RF field is by means of the power density. Power density is defined as power per unit area. For example, power density can be expressed in terms of milliwatts (one thousandth of a watt) per square centimeter (mW/cm2 or microwatts (one millionth of a watt) per square centimeter (µW/cm2).The quantity used to measure how much RF energy is actually absorbed by the body is called the Specific Absorption Rate or SAR. The SAR is a measure of the rate of absorption of RF energy. It is usually expressed in units of watts per kilogram (W/kg) or milliwatts per gram (mW/g).What biological effects can be caused by RF energy?The biological effects of radiofrequency energy should not be confused with the effects from other types of electromagnetic energy.Very high levels of electromagnetic energy, such as is found in X-rays and gamma rays can ionize biological tissues. Ionization is a process where electrons are stripped away from their normal locations in atoms and molecules. It can permanently damage biological tissues including DNA, the genetic material. Ionization only occurs with very high levels of electromagnetic energy

Section 1: Getting Started280 1A: Setting Up Service280 Safetysuch as X-rays and gamma rays. Often the term radiation is used when discussing ionizing radiation (such as that associated with nuclear power plants). The energy levels associated with radiofrequency energy, including both radio waves and microwaves, are not great enough to cause the ionization of atoms and molecules. Therefore, RF energy is a type of non-ionizing radiation. Other types of non-ionizing radiation include visible light, infrared radiation (heat) and other forms of electromagnetic radiation with relatively low frequencies. Large amounts of RF energy can heat tissue. This can damage tissues and increase body temperatures. Two areas of the body, the eyes and the testes, are particularly vulnerable to RF heating because there is relatively little blood flow in them to carry away excess heat.The amount of RF radiation routinely encountered by the general public is too low to produce significant heating or increased body temperature. Still, some people have questions about the possible health effects of low levels of RF energy. It is generally agreed that further research is needed to determine what effects actually occur and whether they are dangerous to people. In the meantime, standards-setting organizations and government agencies are continuing to monitor the latest scientific findings to determine whether changes in safety limits are needed to protect human health.FDA, EPA and other US government agencies responsible for public health and safety have worked together and in connection with WHO to monitor developments and identify research needs related to RF biological effects. What levels of RF energy are considered safe?Various organizations and countries have developed standards for exposure to radiofrequency energy. These standards recommend safe levels of exposure for both the general public and for workers. In the United States, the FCC has used safety guidelines for RF environmental exposure since 1985. The FCC guidelines for human exposure to RF electromagnetic fields are derived from the recommendations of two expert organizations, the National Council on Radiation Protection and Measurements (NCRP) and the Institute of Electrical and Electronics Engineers (IEEE). In both cases, the recommendations were developed by scientific and engineering experts drawn from industry, government, and academia after extensive reviews of the scientific literature related to the biological effects of RF energy.

Safety 281Many countries in Europe and elsewhere use exposure guidelines developed by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The ICNIRP safety limits are generally similar to those of the NCRP and IEEE, with a few exceptions. For example, ICNIRP recommends different exposure levels in the lower and upper frequency ranges and for localized exposure from certain products such as hand-held wireless telephones. Currently, the World Health Organization is working to provide a framework for international harmonization of RF safety standards.The NCRP, IEEE, and ICNIRP all have identified a whole-body Specific Absorption Rate (SAR) value of 4 watts per kilogram (4 W/kg) as a threshold level of exposure at which harmful biological effects may occur. Exposure guidelines in terms of field strength, power density and localized SAR were then derived from this threshold value. In addition, the NCRP, IEEE, and ICNIRP guidelines vary depending on the frequency of the RF exposure. This is due to the finding that whole-body human absorption of RF energy varies with the frequency of the RF signal. The most restrictive limits on whole-body exposure are in the frequency range of 30-300 MHz where the human body absorbs RF energy most efficiently. For products that only expose part of the body, such as wireless phones, exposure limits in terms of SAR only are specified.The exposure limits used by the FCC are expressed in terms of SAR, electric and magnetic field strength, and power density for transmitters operating at frequencies from 300 kHz to 100 GHz. The specific values can be found in two FCC bulletins, OET Bulletins 56 and 65: http://www.fcc.gov/oet/info/documents/bulletins/#56; http://www.fcc.gov/oet/info/documents/bulletins/#65.Why has the FCC adopted guidelines for RF exposure?The FCC authorizes and licenses products, transmitters, and facilities that generate RF and microwave radiation. It has jurisdiction over all transmitting services in the U.S. except those specifically operated by the Federal Government. While the FCC does not have the expertise to determine radiation exposure guidelines on its own, it does have the expertise and authority to recognize and adopt technically sound standards promulgated by other expert agencies and organizations, and has done so. (Our joint efforts with the FDA in developing this website is illustrative of the kind of inter-agency efforts and consultation we engage in regarding this health and safety issue.)Under the National Environmental Policy Act of 1969 (NEPA), the FCC has certain responsibilities to consider whether its actions will significantly affect the quality of the human environment. Therefore, FCC approval and licensing of transmitters and facilities must be

Section 1: Getting Started282 1A: Setting Up Service282 Safetyevaluated for significant impact on the environment. Human exposure to RF radiation emitted by FCC-regulated transmitters is one of several factors that must be considered in such environmental evaluations. In 1996, the FCC revised its guidelines for RF exposure as a result of a multi-year proceeding and as required by the Telecommunications Act of 1996.Radio and television broadcast stations, satellite-earth stations, experimental radio stations and certain wireless communication facilities are required to undergo routine evaluation for RF compliance when they submit an application to the FCC for construction or modification of a transmitting facility or renewal of a license. Failure to comply with the FCC's RF exposure guidelines could lead to the preparation of a formal Environmental Assessment, possible Environmental Impact Statement and eventual rejection of an application. Technical guidelines for evaluating compliance with the FCC RF safety requirements can be found in the FCC's OET Bulletin 65. http://www.fcc.gov/oet/info/documents/bulletins/#65.Low-powered, intermittent, or inaccessible RF transmitters and facilities are normally excluded from the requirement for routine evaluation for RF exposure. These exclusions are based on standard calculations and measurement data indicating that a transmitting station or equipment operating under the conditions prescribed is unlikely to cause exposures in excess of the guidelines under normal conditions of use. Such exclusions are not exclusions from compliance, but, rather, exclusions from routine evaluation. The FCC's policies on RF exposure and categorical exclusion can be found in Section 1.1307(b) of the FCC's Rules and Regulations [(47 CFR 1.1307(b)].How can I obtain the Specific Absorption Rate (SAR) value for my wireless phone?The FCC requires that wireless phones sold in the United States demonstrate compliance with human exposure limits adopted by the FCC in 1996. The relative amount of RF energy absorbed in the head of a wireless telephone-user is given by the Specific Absorption Rate (SAR), as explained above. The FCC requires wireless phones to comply with a safety limit of 1.6 watts per kilogram (1.6 W/kg) in terms of SAR. Information on SAR for a specific phone model can be obtained for many recently manufactured phones using the FCC identification (ID) number for that model. The FCC ID number is usually printed somewhere on the case of the phone. Sometimes it may be necessary to remove the battery pack to find the number. Once you have the ID number, go to the following Web address: www.fcc.gov/oet/fccid. On this page, you will see instructions for entering the FCC ID

Safety 283number. Type the FCC ID number exactly as requested (the Grantee Code is the first three characters, the Equipment Product Code is the rest of the FCC ID number). Then click on “Start Search.” The “Grant of Equipment Authorization” for your telephone should appear. Read through the grant for the section on “SAR Compliance,” “Certification of Compliance with FCC Rules for RF Exposure” or similar language. This section should contain the value(s) for typical or maximum SAR for your phone.Phones and other products authorized since June 2, 2000, should have the maximum SAR levels noted directly on the “Grant of Equipment Authorization.” For phones and products authorized between about mid-1998 and June 2000, detailed information on SAR levels is typically found in the exhibits associated with the grant. Once a grant is accessed, the exhibits can be viewed by clicking on “View Exhibit.” Grants authorized prior to 1998 are not part of the electronic database but, rather, have been documented in the form of paper records. The FCC database does not list phones by model number. However, consumers may find SAR information from other sources as well. Some wireless phone manufacturers make SAR information available on their own Web sites. In addition, some non-government Web sites provide SARs for specific models of wireless phones. However, the FCC has not reviewed these sites and makes no guarantees of their accuracy. Finally, phones certified by the Cellular Telecommunications and Internet Association (CTIA) are required to provide SAR information to consumers in the instructional materials that come with the phones. Do hands-free kits for wireless phones reduce risks from exposure to RF emissions?Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that hands-free kits reduce risks. Hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit.Do wireless phone accessories that claim to shield the head from RF radiation work?Since there are no known risks from exposure to RF emissions from wireless phones, there is no reason to believe that accessories that claim to shield the head from those emissions reduce

Section 1: Getting Started284 1A: Setting Up Service284 Safetyrisks. Some products that claim to shield the user from RF absorption use special phone cases, while others involve nothing more than a metallic accessory attached to the phone. Studies have shown that these products generally do not work as advertised. Unlike “hand-free” kits, these so-called “shields” may interfere with proper operation of the phone. The phone may be forced to boost its power to compensate, leading to an increase in RF absorption. In February 2002, the Federal trade Commission (FTC) charged two companies that sold devices that claimed to protect wireless phone users from radiation with making false and unsubstantiated claims. According to FTC, these defendants lacked a reasonable basis to substantiate their claim.What are wireless telephone base stations?Fixed antennas used for wireless telecommunications are referred to as cellular base stations, cell stations, PCS (“Personal Communications Service”) stations or telephone transmission towers. These base stations consist of antennas and electronic equipment. Because the antennas need to be high in the air, they are often located on towers, poles, water tanks, or rooftops. Typical heights for freestanding base station towers are 50-200 feet. Some base stations use antennas that look like poles, 10 to 15 feet in length, that are referred to as “omni-directional” antennas. These types of antennas are usually found in rural areas. In urban and suburban areas, wireless providers now more commonly use panel or sector antennas for their base stations. These antennas consist of rectangular panels, about 1 by 4 feet in dimension. The antennas are usually arranged in three groups of three antennas each. One antenna in each group is used to transmit signals to wireless phones, and the other two antennas in each group are used to receive signals from wireless phones.At any base station site, the amount of RF energy produced depends on the number of radio channels (transmitters) per antenna and the power of each transmitter. Typically, 21 channels per antenna sector are available. For a typical cell site using sector antennas, each of the three transmitting antennas could be connected to up to 21 transmitters for a total of 63 transmitters. However, it is unlikely that all of the transmitters would be transmitting at the same time. When omni-directional antennas are used, a cellular base station could theoretically use up to 96 transmitters, but this would be very unusual, and, once again, it is unlikely that all transmitters would be in operation simultaneously. Base stations used for PCS communications generally require fewer transmitters than those used for cellular radio transmissions, since PCS carriers usually have a higher density of base station antenna sites.

Safety 285Are wireless telephone base stations safe?The electromagnetic RF signals transmitted from base station antennas stations travel toward the horizon in relatively narrow paths. For example, the radiation pattern for an antenna array mounted on a tower can be likened to a thin pancake centered around the antenna system. The individual pattern for a single array of sector antennas is wedge-shaped, like a piece of pie. As with all forms of electromagnetic energy, the power decreases rapidly as one moves away from the antenna. Therefore, RF exposure on the ground is much less than exposure very close to the antenna and in the path of the transmitted radio signal. In fact, ground-level exposure from such antennas is typically thousands of times less than the exposure levels recommended as safe by expert organizations. So exposure to nearby residents would be well within safety margins. Cellular and PCS base stations in the United States are required to comply with limits for exposure recommended by expert organizations and endorsed by government agencies responsible for health and safety. Measurements made near cellular and PCS base station antennas mounted on towers have confirmed that ground-level exposures are typically thousands of times less than the exposure limits adopted by the FCC. In fact, in order to be exposed to levels at or near the FCC limits for cellular or PCS frequencies an individual would essentially have to remain in the main transmitted radio signal (at the height of the antenna) and within a few feet from the antenna. This is, of course, very unlikely to occur. When cellular and PCS antennas are mounted on rooftops, RF levels on that roof or on others near by would probably be greater than those typically encountered on the ground. However, exposure levels approaching or exceeding safety guidelines should be encountered only very close to or directly in front of the antennas. In addition, for sector-type antennas, typically used for such rooftop base stations, RF levels to the side and in back of these antennas are insignificant. General guidelines on antenna installations and circumstances that might give rise to a concern about an facility's conformance with FCC regulations can be found in A Local Government Official's Guide to Transmitting Antenna RF Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be accessed at: http://www.fcc.gov/oet/rfsafety.

Section 1: Getting Started286 1A: Setting Up Service286 SafetyWho regulates exposure to radiation from microwave ovens, television sets and computer monitors?The Food and Drug Administration is responsible for protecting the public from harmful radiation emissions from these consumer products.Does the FCC routinely monitor radiofrequency radiation from antennas?The FCC does not have the resources or the personnel to routinely monitor the emissions for all the thousands of transmitters that are subject to FCC jurisdiction. However, the FCC does have measurement instrumentation for evaluating RF levels in areas that may be accessible to the public or to workers. If there is evidence for potential non-compliance with FCC exposure guidelines for a FCC-regulated facility, staff from the FCC's Office of Engineering and Technology or the FCC Enforcement Bureau can conduct and investigation, and, if appropriate, perform actual measurements. Circumstances that could give rise to a concern about an facility's conformance with FCC regulations can be found in A Local Government Official's Guide to Transmitting Antenna RF Emission Safety: Rules, Procedures, and Practical Guidance. This Guide can be accessed at: http://www.fcc.gov/oet/rfsafety. Potential exposure problems should be brought to the FCC's attention by contacting the FCC RF Safety Program at: 202-418-2464 or by email: rfsafety@fcc.gov. Does the FCC maintain a database that includes information on the location and technical parameters of all the transmitting towers it regulates?Each of the FCC Bureaus maintains its own licensing database system for the service(s) it regulates (e.g., television, cellular service, satellite earth stations.) The FCC issues two types of licenses: site specific and market based. In the case of site specific licensed facilities, technical operating information is collected from the licensee as part of the licensing process. However, in the case of market based licensing (e.g., PCS, cellular), the licensee is granted the authority to operate a radio communications system in a geographic area using as many facilities as are required, and the licensee is not required to provide the FCC with specific location and operating parameters of these facilities.Information on site specific licensed facilities can be found the “General Menu Reports” (GenMen) at http://gullfoss2.fcc.gov/cgi-bin/ws.exe/genmen/index.hts.

Safety 287The various FCC Bureaus also publish on at least a weekly basis, bulk extracts of their licensing databases. Each licensing database has its own unique file structure. These extracts consist of multiple, very large files. The FCC's Office of Engineering and Technology (OET) maintains an index to these databases at http://www.fcc.gov/oet/info/database/fadb.html. Entry points into the various databases include frequency, state/county, latitude/longitude, call-sign and licensee name. For further information on the Commission's existing databases, you can contact Donald Campbell at dcampbel@fcc.gov or 202-418-2405.Can local and state governmental bodies establish limits for RF exposure?Although some local and state governments have enacted rules and regulations about human exposure to RF energy in the past, the Telecommunications Act of 1996 requires the Federal Government to control human exposure to RF emissions. In particular, Section 704 of the Act states that, “No State or local government or instrumentality thereof may regulate the placement, construction, and modification of personal wireless service facilities on the basis of the environmental effects of radio frequency emissions to the extent that such facilities comply with the Commission's regulations concerning such emissions.” Further information on federal authority and FCC policy is available in a fact sheet from the FCC's Wireless Telecommunications Bureau at www.fcc.gov/wtb. Do wireless phones pose a health hazard?The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of radiofrequency energy (RF) in the microwave range while being used. They also emit very low levels of RF when in the stand-by mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing those studies, or in determining the reasons for inconsistent results.What is FDA's role concerning the safety of wireless phones?Under the law, FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices.

Section 1: Getting Started288 1A: Setting Up Service288 SafetyHowever, the agency has authority to take action if wireless phones are shown to emit radiofrequency energy (RF) at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists.Although the existing scientific data do not justify FDA regulatory actions, FDA has urged the wireless phone industry to take a number of steps, including the following:䡲Support needed research into possible biological effects of RF of the type emitted by wireless phones; 䡲Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and 䡲Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:䡲National Institute for Occupational Safety and Health 䡲Environmental Protection Agency 䡲Federal Communications Commission 䡲Occupational Safety and Health Administration 䡲National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well.FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission (FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. FCC relies on FDA and other health agencies for safety questions about wireless phones.FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the primary subject of the safety questions discussed in this document.

Safety 289What kinds of phones are the subject of this update?The term “wireless phone” refers here to hand-held wireless phones with built-in antennas, often called “cell,” “mobile,” or “PCS” phones. These types of wireless phones can expose the user to measurable radiofrequency energy (RF) because of the short distance between the phone and the user's head. These RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person's RF exposure decreases rapidly with increasing distance from the source. The so-called “cordless phones,” which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures well within the FCC's compliance limits.What are the results of the research done already?The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radiofrequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we don't know with certainty what the results of such studies mean for human health.Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years.

Section 1: Getting Started290 1A: Setting Up Service290 SafetyWhat research is needed to decide whether RF exposure from wireless phones poses a health risk?A combination of laboratory studies and epidemiological studies of people actually using wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but 10 or more years' follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop - if they do - may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used.What is FDA doing to find out more about the possible health effects of wireless phone RF?FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to radiofrequency energy (RF).FDA has been a leading participant in the World Health Organization International Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The Project has also helped develop a series of public information documents on EMF issues.FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal Cooperative Research and Development Agreement (CRADA) to do research on wireless phone safety. FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts to independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world.

Safety 291What steps can I take to reduce my exposure to radiofrequency energy from my wireless phone?If there is a risk from these products--and at this point we do not know that there is--it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to radiofrequency energy (RF). Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure.䡲If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna.Again, the scientific data do not demonstrate that wireless phones are harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use.What about children using wireless phones?The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to radiofrequency energy (RF), the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure.Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists.What about wireless phone interference with medical equipment?Radiofrequency energy (RF) from wireless phones can interact with some electronic devices. For this reason, FDA helped develop a detailed test method to measure electromagnetic

Section 1: Getting Started292 1A: Setting Up Service292 Safetyinterference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI.FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a “compatible” phone and a “compatible” hearing aid at the same time. This standard was approved by the IEEE in 2000.FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, FDA will conduct testing to assess the interference and work to resolve the problem.Which other federal agencies have responsibilities related to potential RF health effects?Certain agencies in the Federal Government have been involved in monitoring, researching or regulating issues related to human exposure to RF radiation. These agencies include the Food and Drug Administration (FDA), the Environmental Protection Agency (EPA), the Occupational Safety and Health Administration (OSHA), the National Institute for Occupational Safety and Health (NIOSH), the National Telecommunications and Information Administration (NTIA) and the Department of Defense (DOD).By authority of the Radiation Control for Health and Safety Act of 1968, the Center for Devices and Radiological Health (CDRH) of the FDA develops performance standards for the emission of radiation from electronic products including X-ray equipment, other medical devices, television sets, microwave ovens, laser products and sunlamps. The CDRH established a product performance standard for microwave ovens in 1971 limiting the amount of RF leakage from ovens. However, the CDRH has not adopted performance standards for other RF-emitting products. The FDA is, however, the lead federal health agency in monitoring the latest research developments and advising other agencies with respect to the safety of RF-emitting products used by the public, such as cellular and PCS phones.

Safety 293The FDA's microwave oven standard is an emission standard (as opposed to an exposure standard) that allows specific levels of microwave leakage (measured at five centimeters from the oven surface). The standard also requires ovens to have two independent interlock systems that prevent the oven from generating microwaves the moment that the latch is released or the door of the oven is opened. The FDA has stated that ovens that meet its standards and are used according to the manufacturer's recommendations are safe for consumer and industrial use. More information is available from: www.fda.gov/cdrh.The EPA has, in the past, considered developing federal guidelines for public exposure to RF radiation. However, EPA activities related to RF safety and health are presently limited to advisory functions. For example, the EPA now chairs an Inter-agency Radiofrequency Working Group, which coordinates RF health-related activities among the various federal agencies with health or regulatory responsibilities in this area.OSHA is responsible for protecting workers from exposure to hazardous chemical and physical agents. In 1971, OSHA issued a protection guide for exposure of workers to RF radiation [29 CFR 1910.97]. However, this guide was later ruled to be only advisory and not mandatory. Moreover, it was based on an earlier RF exposure standard that has now been revised. At the present time, OSHA uses the IEEE and/or FCC exposure guidelines for enforcement purposes under OSHA's “general duty clause” (for more information see: http://www.osha-slc.gov/SLTC/radiofrequencyradiation/index.html.NIOSH is part of the U.S. Department of Health and Human Services. It conducts research and investigations into issues related to occupational exposure to chemical and physical agents. NIOSH has, in the past, undertaken to develop RF exposure guidelines for workers, but final guidelines were never adopted by the agency. NIOSH conducts safety-related RF studies through its Physical Agents Effects Branch in Cincinnati, Ohio.The NTIA is an agency of the U.S. Department of Commerce and is responsible for authorizing Federal Government use of the RF electromagnetic spectrum. Like the FCC, the NTIA also has NEPA responsibilities and has considered adopting guidelines for evaluating RF exposure from U.S. Government transmitters such as radar and military facilities.The Department of Defense (DOD) has conducted research on the biological effects of RF energy for a number of years. This research is now conducted primarily at the U.S. Air Force Research Laboratory located at Brooks Air Force Base, Texas. The DOD Web site for RF

Section 1: Getting Started294 1A: Setting Up Service294 Safetybiological effects information is listed with other sites in conjunction with a question on other sources of information, below.Who funds and carries out research on the biological effects of RF energy?Research into possible biological effects of RF energy is carried out in laboratories in the United States and around the world. In the U.S., most research has been funded by the Department of Defense, due to the extensive military use of RF equipment such as radar and high-powered radio transmitters. In addition, some federal agencies responsible for health and safety, such as the Environmental Protection Agency (EPA) and the U.S. Food and Drug Administration (FDA), have sponsored and conducted research in this area. At the present time, most of the non-military research on biological effects of RF energy in the U.S. is being funded by industry organizations. More research is being carried out overseas, particularly in Europe.In 1996, the World Health Organization (WHO) established the International EMF Project to review the scientific literature and work towards resolution of health concerns over the use of RF technology. WHO maintains a Web site that provides extensive information on this project and about RF biological effects and research (www.who.ch/peh-emf).FDA, EPA and other US government agencies responsible for public health and safety have worked together and in connection with WHO to monitor developments and identify research needs related to RF biological effects.How does FCC Audit Cell Phone RF?After FCC grants permission for a particular cellular telephone to be marketed, FCC will occasionally conduct “post-grant” testing to determine whether production versions of the phone are being produced to conform with FCC regulatory requirements. The manufacturer of a cell phone that does not meet FCC's regulatory requirements may be required to remove the cell phone from use and to refund the purchase price or provide a replacement phone, and may be subject to civil or criminal penalties. In addition, if the cell phone presents a risk of injury to the user, FDA may also take regulatory action. The most important post-grant test, from a consumer's perspective, is testing of the RF emissions of the phone. FCC measures the Specific Absorption Rate (SAR) of the phone, following a very rigorous testing protocol. As is true for nearly any scientific measurement, there is a possibility that the test measurement may be less than or greater than the actual RF emitted by the phone. This difference between the RF test measurement and actual RF emission is because test measurements are limited by instrument

Safety 295accuracy, because test measurement and actual use environments are different, and other variable factors. This inherent variability is known as “measurement uncertainty.” When FCC conducts post-grant testing of a cell phone, FCC takes into account any measurement uncertainty to when determining whether regulatory action is appropriate. This approach ensures that when FCC takes regulatory action, it will have a sound, defensible scientific basis.FDA scientific staff reviewed the methodology used by FCC to measure cell phone RF, and agreed it is an acceptable approach, given our current understanding of the risks presented by cellular phone RF emissions. RF emissions from cellular phones have not been shown to present a risk of injury to the user when the measured SAR is less than the safety limits set by FCC (an SAR of 1.6 w/kg). Even in a case where the maximum measurement uncertainty permitted by current measurement standards was added to the maximum permissible SAR, the resulting SAR value would be well below any level known to produce an acute effect. Consequently, FCC's approach with measurement uncertainty will not result in consumers being exposed to any known risk from the RF emitted by cellular telephones.FDA will continue to monitor studies and literature reports concerning acute effects of cell phone RF, and concerning chronic effects of long-term exposure to cellular telephone RF (that is, the risks from using a cell phone for many years). If new information leads FDA to believe that a change to FCC's measurement policy may be appropriate, FDA will contact FCC and both agencies will work together to develop a mutually-acceptable approach.

Section 1: Getting Started296 1A: Setting Up Service296 SafetyOwner’s RecordThe model number, regulatory number and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.Model: Sprint PCS VisionSM Smart Device Treo™ 650, by palmOneSerial No.: User’s Guide Proprietary NoticeCDMA Technology is licensed by QUALCOMM Incorporated under one or more of the following patents:4,901,307 5,109,390 5,267,262 5,416,797 5,506,865 5,544,196 5,657,420 5,101,501 5,267,261 5,414,796 5,504,773 5,535,239 5,600,754 5,778,338 5,228,054 5,337,338 5,710,784 5,056,109 5,568,483 5,659,569 5,490,165 5,511,073 User’s Guide template version 3D (04-08-04)

Terms and Conditions 321SpecificationsRadio 䢇CDMA 1900/800 digital dual-band䢇1XRTT also supports CSDPhone features 䢇Personal speakerphone䢇Hands-free headset jack (2.5mm, 3-barrel connector)䢇Microphone mute option䢇TTY compatible䢇3-way callingProcessor technology䢇Intel PXA270 312MHz processorExpansion 䢇SD/MultiMediaCard/SDIO card slotBattery 䢇Rechargeable Lithium Ion䢇4 hours full charge time䢇up to 4.5 hours talk time䢇up to 300 hours standby timePalm OS version 䢇Palm OS 5.4Camera (if included)䢇VGA resolution (640x480), 0.3 megapixel䢇Automatic light balanceSize/ weight 䢇4.4" x 2.3" x 0.9" without antenna (11.3 cm x 5.9 cm x 2.3 cm)䢇6.1 ounces (172 g)Connectivity 䢇Bluetooth wireless technology 䢇IRDisplay 䢇Touch-sensitive LCD CSTN screen (includes stylus) 䢇65,536 colors (16-bit color)䢇User-adjustable brightness

Section 1: Getting Started322 1A: Setting Up Service322 Terms and ConditionsKeyboard 䢇Built-in QWERTY keyboard plus 5-way navigator䢇Backlight for low lighting conditionsIncluded software 䢇Phone (including Palm OS Contacts, Favorites, Dial Pad)䢇Sprint PCS Picture Mail (camera/messages)䢇Web browser (Internet)䢇PCS Business ConnectSM䢇VersaMail® (email)䢇Calendar䢇Tasks䢇Messaging (text/pictures)䢇Calculator (basic/advanced)䢇Memos䢇World Clock䢇Palm Desktop software/HotSync® ManagerSystem requirements䢇Windows 2000 or XP with USB port䢇Mac OS 10.1-10.3.x with USB port䢇Later versions may also be supportedTemperature ranges䢇32°F to 104°F (0°C to 40°C) 䢇5% to 90% RH

Index 323IndexNumerics1XRTT protocol 26324-hour clock 1395-way navigator 28, 35, 37AAC charger 6, 7, 31, 150accented characters 41, 42accessingalternative features 264command buttons 37common tasks 65Contacts list 50corporate accounts 149Dial Pad 48, 59email 168, 190Favorites list 50invoicing information 16messages 13online album 227Palm OS applications 45personal accounts 14, 15personal information 144Phone Book 62Picture Mail Gallery 222, 224Sprint PCS Directory Assistance 16Sprint PCS Operator Services 17Sprint PCS Vision services 169Sprint PCS Web page 15voicemail 157Web pages 9, 198, 205, 210, 211accessories 15, 119, 150account passwords 14Account Setup screen 175Accounts command 184accounts. See Sprint PCS Vision Accountsactions 36activatingkeyboard backlight 40screen items 38Sprint PCS Vision Smart Device 12, 299Active Call view 58, 60active calls 158active connection icon 169adapters 150, 151Add Bookmark command 211Add Call button 59Add Device view 74Add New Contact prompt 64Add Songs to Playlist screen 99Add Voice Memo option 195addingaccessories 15, 119, 150alerts 80backgrounds 84bookmarks 211–213

324 IndexCaller ID pictures 63categories 134cities to World Clock 102contacts 62, 66events 79, 81, 82favorite buttons 65–68memos 93passwords 14, 144, 146private entries 146QuickText phrases 196songs to playlists 100tasks 88, 89trusted pairs 74voice captions to pictures 219add-on applications 35Address Book 161See also Contacts applicationaddressesadding multiple 67creating links for 198entering text messaging 192, 194, 196highlighting 37multiple recipients and 196Sprint PCS Voice Command and 161adjusting screen brightness 9, 132adjusting volume 29, 98, 128Advanced Mode (calculator) 103, 104, 105Agenda view 78, 84alarm 31, 32, 127, 130See also alertsalarm clock 102Alarm Preferences command 102Alarm Preset check box 87Alarm Sound pick list 87, 92alarm tones 86album pick list 219, 220, 223albumsadding pictures to 219, 224, 227copying 224creating 227selecting 223storing video clips in 220Alert Manager symbol 242Alert screen 81, 156, 197Alert Volume and Vibrate settings 86, 127Alert Volume pick list 127, 203alertsadding 80assigning to tasks 92caution for incoming calls and 53configuring message 197, 203displaying pending 81selecting tones for 86, 126setting multiple 197setting voicemail 127silencing ringer for 130untimed events and 81Alerts command 203aligning screen 133

Index 325Alt key 263alternate characters 41, 42anniversaries 81Answer button 53answering phone 13, 53, 69, 158answering service. See voicemailantenna 32applets 205application buttons 34, 44, 136Application favorite buttons 67application icons 134application preferences 134–135, 137applicationsaccessing Palm OS 45arranging 134, 135associating with buttons 136backing up information in 112beaming 110copying 122customizing 134cycling through 45displaying information about 118displaying list of 135displaying menus for 38displaying private entries in 147downloading 114, 208expansion cards and 120, 121installing 114–115, 256, 260navigational control and third-party 35opening 44, 121phone conversations and running 60power consumption for 9removing 116, 117searching 107sending over Bluetooth devices 75setting default 137troubleshooting 256uninstalling 237upgrading 233, 240viewing tips for iiiApplications button 45Applications settings 134, 137Applications view 45, 121, 134, 135, 263appointments. See Calendar applicationArchive folder 116area conversions 104arrow icons (documentation) 35As 14assigning passwords 14, 144, 146assistance 16, 17See also help; Customer Serviceattaching charger cable 6, 8attachments 178–180, 182, 260attendees 84audio accessories 70audio files 70, 94audio formats 94Audio icon 219, 222audio player. See RealOne PlayerAuto Lock Device box 144

326 IndexAuto naming pick list 226auto shutoff intervals 140Auto-Keyguard preference 142automated invoicing information 16automatic resets 258auto-off interval 263Auto-off setting 9, 140Bback view (Sprint PCS device) 30Background check box 84backgrounds 84backing up information 20, 112Backspace key 49, 50Backup folder 116, 117band width 8Basic Mode (calculator) 103batteryBluetooth connections and 71charging 6–7, 9checking status 7conserving power for 8–9, 140disposing 275inserting 5, 30not charging 7optimizing performance of 275recharging 8replacing 150, 239viewing status of 56battery charge indicators 56battery door release 30Battery Door Release button 5battery icons 7battery specifications 321battery-ready indicator 6, 7Beam Business Card command 64Beam Category command 108Beam command 108, 110Beam Receive pick list 140Beam Status dialog box 109, 110beaming information 108–110, 263beeps 33See also alertsbelt clip 150billing information 169, 301, 313birthdays 81blank screens 241blinking asterisk 242blocking caller ID 304Bluetooth application 71, 74, 76Bluetooth devicesconnecting to 71–76naming 71receiving information from 76sending information over 75turning on and off 55viewing status of 55Bluetooth headsets 59, 69, 73Bluetooth technology 71bookmarks 108, 211–213

Index 327Bookmarks view 211, 212Bookmarks view icon 212books iiibrightness (screen) 9, 132browser. See Web browserbuilt-in applications 114, 116built-in camera. See camerabusiness cards 64, 109Business Connection application. See Sprint PCS Business Connectionbusiness directories 168buttonsaccessing command 37accidentally pressing 59arrow icons and navigator 35assigning Quick Keys to 65, 68assigning ringtones to 167changing favorites 68creating favorites 65–68dialing with 50enabling dialog box 37highlighting 37opening applications from 44, 136reassigning 29restoring factory defaults for 136selecting 36setting preferences for 136waking up screen with 34buzz (headsets) 70Ccache 215, 260cache preferences 215calculator 103–105Calculator icon 103Calendar 78calendarSee also Calendar applicationaccessing from PCS Business Connection 190accessing from Sprint PCS Business Connection 168adding alerts to 80adding backgrounds to 84adding events 79, 81, 82changing events for 83customizing 84–86deleting events 83displaying 44, 78moving through 78resetting 138setting default view for 84setting first day of week for 139synchronizing 112Calendar applicationSee also calendarchanging screen fonts for 132color-coding events with 82defining custom intervals for 82displaying current event in 56

328 Indexmanaging events with 78–83opening 29, 44selecting views 78setting display options in 84setting sound preferences 86viewing event status for 56Calendar button 29, 44, 78call forwarding 55, 159Call Log buttons 52, 67call waiting 53, 61, 158Call Waiting dialog box 158caller ID 304Caller ID pictures 63caller ID preferences 126, 128, 129calling cards 17calling Customer Service 14, 15calls. See phoneCamcorder icon 220cameracustomizing 226location of built-in 30power consumption and 9specifications for 321taking pictures with 128, 167, 218troubleshooting 255Camera icon 219Cancel Spkr button 58Caps Lock 41Card Info application 123card readers 95Category command 134Category pick listapplications 120, 134events 82, 85memos 93tasks 89, 90CDs 94, 95, 96Center button 37, 38, 39Change Lock Code setting 143changingbookmarks 212color scheme 133contact information 63default settings 125events 83favorite buttons 68information 20passwords 14, 147playlists 99screen fonts 132services 299, 314text entry fields 37charactersaccessing international 263displaying alternate 41displaying hexadecimal 104entering from keyboard 40, 41maximum in notes 93maximum in text messaging 192messages and invalid 196

Index 329Quick Keys and 65searching on 106, 107typing accented 41charge indicators 56charger adapter 7charger cable 6, 8chargers (optional) 150charges 301charging battery 6–7, 9charging connector 31Chat preferences 203chat session icon 200chat sessions 167, 199, 203Chat view 199, 203checking battery status 7City pick list 101Clear Cache preferences 215clearing pending alerts 156clock 44, 101, 139clock preferences 138collect calls 17color palette 226color preferences 133color-coded category marker 85color-coding events 82Colors Theme screen 133command buttons 37command shortcuts 38See also menuscompact discs 94, 95, 96company names 107, 145completed tasks 88, 91completion dates 91Compress Day View check box 85compressed formats 114computers. See CPUsconduit software 113conference calls 60, 69, 160configuring Sprint PCS Vision services 166Connect to the Internet dialog box 166connecting to power sources 7connectionsBluetooth devices 71–76determining if active 169opening Internet 166setting up 166Sprint PCS Network 33Sprint PCS Vision services 169Sprint PCS Vision Smart Device 22troubleshooting 242, 244TTY devices and 162connectivity 321constants 105Consumer Information on Wireless Phones 278Contact Edit view 62–63, 64contactsadding 62, 66addressing messages to 192, 194

330 Indexassigning pictures to 128changing information for 63deleting 63dialing by 49entering multiple 62looking up 106, 146marking as private 63masking 146saving information for 64synchronizing 112viewing numbers for 67Contacts application 62–64changing screen fonts for 132Contacts buttons 62, 67Contacts list 50, 63, 64, 192, 194context sensitive actions 29, 142continuous playback 98conversion functions 104cookies 215, 311coprocessing units. See CPUsCopy Album to Card command 224Copy Album to Device command 224Copy to Card command 224Copy to Device command 224copyingalbums 224applications 122phone numbers 49pictures 219, 224text 208video clips 221, 224corporate accounts 149, 190coverage areachecking status of 33, 55monitoring signal strength for 56, 242No Service message for 48power consumption and 9coverage maps 15, 300CPUsconnecting to 22displaying pictures on 228enabling Bluetooth devices for 72interactions with 20removing applications from 117setting up email accounts on 173synchronizing with 112transferring music from 94creatingbookmarks 211–213categories 134contact information 62, 66events 79, 81, 82memos 93messages 177, 192, 194passwords 14, 144, 146photo albums 227playlists 99private entries 146QuickText phrases 196tasks 88, 89

Index 331trusted pairs 74current events 56Current Privacy pick list 146Customer Service iv, 14, 15customizingapplication buttons 136applications 134–135calendar 84–86camera 226date and time 138–139email 185messages 202phone 126–129screen 132–133Sprint PCS Vision Smart Device 125tasks 91Web browser 214–216DDaily Repeating Events check box 86dataaccessing 14backing up 20, 112locking 141losing 237protecting 14, 141, 146restoring 144, 147storing 8, 260synchronizing 8, 20, 23, 112–113transferring 20, 108, 112database files 114Date & Time Preferences screen 138date formats 139Date pick list 139Date stamp pick list 226dates. See calendarDay view 78, 85Daylight Savings Time 102, 138decimal display formats 105, 139decompression utilities 114Default Apps preferences 137default password 14Default View pick list 84, 85defaults, restoring 136Delete Contact command 63Delete events older than pick list 83Delete From pick list 116Delete Item command 91, 93deletingapplications 116, 117bookmarks 212contacts 63email 183–184events 83favorite buttons 68memos 93messages 201, 202pending alerts 156pictures 225playlists 100

332 Indextasks 91user names 233Details button 37Device name field 71Dial dialog box 51Dial Extra Digits Automatically option 67Dial Pad 48, 59Dial Pad buttons 59, 67dialing 48–51, 59, 60, 209dialing shortcuts 66dialog boxes iii, 37Dialup Networking pick list 72digital movies 167digital networks 61digital pictures 167Directory Assistance 16Disable Auto Complete check box 214Disable Cookies check box 215Disable Images check box 214Disable JavaScript check box 215Disable touchscreen preference 142disablingcookies 215playback 99prompts 64screen 142smart device 9discontinuing service 314Discoverable pick list 71discussion groups iiidisk space 260display options (calendar) 84Display Options command 84display. See screendisplayingalternate characters 41applications 134, 135attachments 182available applications 45calendar 44, 78clock 44contact information 63current event 56decimal values 105, 139events 85menu items 38numeric pages 157pending alerts 81, 156phone numbers 67pictures 222, 223, 227, 228power status 7private entries 146, 147recently dialed numbers 52recording time 221status information 28, 55tasks 84, 90, 91tips iiiunread messages 56, 84video clips 222, 223, 228Web pages 206, 207, 210

Index 333disposing of battery 275disputed charges 302docking cradle 150documentation i, ii, iii, 4arrow icons in 35downloadingapplications 114, 208files 208images 167pictures 208ringtones 167songs 94, 95Drafts button 178Draw on Photo command 223drawing tools 223Due Date pick list 89due dates 89, 90, 92Eearpiece 28, 29, 59eBooks 9echo 261Edit Bookmark List screen 213Edit Bookmarks command 212Edit Categories option 134Edit Cities command 102Edit Favorites Button command 68Edit Favorites Pages command 65, 68Edit QuickText option 196editing. See changingEffects pick list 226electromagnetic devices 278–295electronic devices 273emailaccessing 149, 168, 190adding attachments to 178–180adding links to 198addressing 67Bluetooth devices and 72checking status of 183checking unread messages for 56, 84creating 177, 209customizing 185deleting 183–184dialing from 51highlighting addresses 37large attachments and 260marking priority for 177power consumption for 9responding to 181sending 177sending pictures with 219, 228sending text messages to 192sending video clips with 221setting default browser for 137setting up accounts for 172–176sort options for 183switching accounts for 184taking digital pictures for 167troubleshooting 250–253, 254

334 Indexviewing attachments in 182Email buttons 67email promotions 312email providers 172, 173, 175emergency calls 142, 148, 163emoticons 196emotive symbols 196Empty battery icon 7Enable Background Playback check box 99Enable Digital Roaming preference 61Enable Local Network Time box 101, 138Enable Location Privacy check box 148encryption 313enhancements iventering information 20, 40, 41entering phone numbers 62, 64errors 258–259event conflicts 56, 85eventsSee also Calendar applicationadding alerts for 80adding notes to 83changing 83checking status of 56color-coding 82creating 79, 81, 82deleting 83displaying 85purging 83rescheduling 83scheduling 79viewing duration of 85events, assigning time zones to 80Excel files 179exiting pick lists 39expansion card slot 32, 119, 321expansion cardsaccessing albums on 223beaming to 110caution for 119copying applications to 122downloading files to 208formatting 123, 124inserting 120moving pictures to 224opening applications on 121overview 119removing applications from 116storing information on 260transferring music to 94, 95viewing information about 123extending battery life 9extensions (phone calls) 59, 67Extra Digits button 59, 157Extra Digits option 67Ffade setting 84FAQs ii, 15

Index 335favorite buttonsassigning images to 167assigning ringtones to 129defining 65–68dialing with 50Favorites list 50Favorites pages 68features 38, 148, 167files 122, 147, 179, 208financial calculator 104Find dialog box 107Find Text on Page command 210findingcontact information 106, 146phone numbers 57Sprint PCS Vision user names 169text 107, 210Font command 132fonts 132, 207forgetting passwords 144, 147Formats command 139Formats Preferences screen 139formattingdate and time 139expansion cards 123, 124numbers 139forums iiiForward all calls pick list 159forwarding messages 181freeing memory 91, 116, 215, 260frequently asked questions ii, 15front view (Sprint PCS device) 28Full battery icon 7functions 104GGallery 222, 223, 224Gallery icon 222Game Volume pick list 131games 9, 167Games icon 167Get BC icon 190Glossary 263glossary iigraphics. See imagesgreen indicator light 7green lightning bolt 7greeting messages 156Guest Books 195Hhandset speaker 28, 29handsets 277hands-free devices 31, 69, 283Hands-free Setup screen 73Hang Up All button 158Hang Up button 58hard resets 144, 237hardware 4headphone adapter 151headphones 94

336 Indexheadset connector 70headsets 31, 69, 70See also Bluetooth headsetshearing-impaired services 162, 163, 304help ii, iii, 15, 115, 232, 257hexadecimal characters 104Hide Records setting 146hiding private entries 146highlighting applications 45highlighting screen items 37hints 144History command 210History list 210Hold button 59holidays 81home city 101Home icon 214home pages 211, 214HotSync button 23, 113, 136HotSync cable 22, 150HotSync connector 31HotSync cradle 150HotSync Manager 264HotSync Manager icon 113HotSync operations 113, 233, 245See also synchronizationHotSync technology 263hyperlinks. See Web linksIicons 135, 169Ignore button 53, 158image formats 228imagesSee also picturesdisabling 207, 214downloading 167managing online 227saving 208setting preferences for 226troubleshooting 254inactive devices 145Inbox folder 183, 199, 200included software 322incoming call list 52indicator light 6, 7, 28Info screen 118informationaccessing 14backing up 20, 112beaming 108–110, 263changing 20entering 20, 40, 41locking 141losing 124, 144, 147, 237marking as private 146–147protecting 14, 141, 146receiving automated invoicing 16receiving from Bluetooth devices 76

Index 337restoring 144, 147searching for 106, 146sending over Bluetooth devices 75setting owner preferences for 145storing 8, 260synchronizing 8, 20, 23, 112–113transferring to smart device 20updating 112information screens 36Infrared port. See IR portinfrared-enabled devices 32inserting battery 5, 30inserting expansion cards 120installingapplications 114–115, 256, 260Palm Desktop 240RealPlayer 94synchronization software 20, 23interference 276international characters 263international clock 101, 139international travel adapters 150Internet connectionsenabling 33installing from 114opening 166setting up proxy server for 216troubleshooting 244viewing online album from 227invalid characters 196invalid warranty 6, 119invoicing information 16IR devices 264IR port 32, 108, 264JJava applets 205JPEG formats 228Kkeyboarddialing with 49locking 141, 142overview 40–41restoring factory defaults for 136selecting menu commands with 38setting timed events with 79setting up Quick Keys for 65, 68silencing ringer from 54keyboard backlight 40Keyboard Help command 41keyboard navigation iiikeyboard shortcuts 39, 136Keyguard application 44, 141Keyguard command 142Known Caller Tone pick list 126Llaptops 72launching applications 44, 121LED display 7, 28

338 Indexlength conversions 104lens (camera) 30letters. See charactersliability 304, 319light. See indicator lightlightning bolts 7Li-Ion battery. See batteryLi-Ion technology 264links. See Web linkslist screens 36, 37list view 135listening to music 94, 98–100listening to voice captions 222, 227lists 39Lithium Ion technology 264locatingcontact information 106, 146phone numbers 57Sprint PCS Vision user names 169text 107, 210Location pick list 138location privacy icon 55location-based services 148lock codes 12, 143Lock Device screen 145lock icon 108, 110, 116Lock Phone options 142locking smart device 141–145logic functions 104looking up contacts 106, 146Lookup button 107Lookup in Contacts setting 192, 194losing information 124, 144, 147, 237Lost Password box 147Lotus Notes 168, 190low lighting conditions 40lowercase letters 40MMac operating systemsdisplaying PictureMail with 228installing applications from 115installing synchronization software on 23removing applications and 117system requirements for 21transferring music from 95upgrades and 233mail. See emailmail folders 200Mail Service pick list 175maps 15Mask Records setting 146masking private entries 146mathematical constants 105mathematical functions 104maximizing battery life 9media formats 94media players 9memory

Index 339completed tasks and 88freeing 116, 215, 260opening applications and 121purging events and conserving 83setting cache 215Memos application 93, 112, 132Memos icon 93Menu button 38menu shortcuts 38menus 38Message buttons 67Message Tone pick list 203messagesaccessing 13adding Web links to 198addressing 67, 192, 194, 196chat sessions and 199checking status of 56, 84, 200configuring alerts for 197, 203creating 177, 192, 194customizing 202deleting 201, 202dialing from 51drafting 178forwarding 181highlighting links in 37inserting emotive symbols in 196power consumption and 9receiving 197recording greeting 156restrictions for 72retrieving 55, 156sending 192, 194, 195sorting 183, 200Messages preferences 202Messaging applicationaccessing Web pages from 198adding contacts for 62changing screen fonts for 132creating and sending messages with 192, 194displaying numeric pages from 157getting chat conversations and 199invalid characters and 196managing messages with 200–201opening 29, 44, 167setting alert options 197, 203setting chat preferences 203setting message preferences 202troubleshooting 245Messaging button 29, 44Messaging icon 167, 190, 192metric conversions 104microphone 29, 59, 70Microphone sounds pick list 226Microsoft Exchange ActiveSync accounts 86, 113Microsoft Outlook. See OutlookMicrosoft Windows. See Windowsmilitary time 139

340 Indexmobile networks 242model numbers 296modems 72monitoring signal strength 55, 56, 270Month view 78, 85mouthpiece 29MP3 files 70, 94MPEG4 formats 228Multi-connector icon 22Multi-connector port 31MultiMedia cards 32, 119multimedia messages 167, 193–195multi-phone accounts 14multiple addresses 67multiple alerts 197multiple recipients 196musicadjusting volume for 128answering calls and 54Bluetooth devices and 73changing playlists for 99downloading 94, 95listening to 94, 98–100pausing 54, 98setting background playback for 99transferring from CDs 95–97music files 94Mute button 59Nname preferences 145namingBluetooth devices 71expansion cards 123navigation bar (Web browser) 207navigation control 28, 35, 37Network Name status 55networks iNew Bookmark screen 211New button 37New events use time zones box 80new features ivnew lines 93New Message alert screen 157New Message screen 177No Service message 48, 55notes 63, 83, 89number display formats 105numbersdisplaying as decimals 105, 139entering 41, 79, 103formatting 139Quick Keys and 65storing in calculator 105Numbers pick list 139Ooffline viewing 207OK button 37

Index 341On phone power off check box 142, 143One-Touch Message Access 13online forums iiionline photo album 227online services 166openingapplications 44, 121Applications view 45Guest Book 195VersaMail 175operating systems 20, 264Operator Services 17Optimized mode 254Optimized view 207Option key 41, 136, 264Option Lock 41optional passwords 14options 15, 32organizer features 9Outbox button 178Outbox folder 195, 200outgoing call list 52outgoing messages 193Outlookaccessing 168, 190entering multiple events with 79multiple contacts and 62synchronizing with 112, 113transferring information from 20Outlook, attendees 84Outlook, synchronizing with 80, 84Outlook, time zones 80overdue tasks 84, 90Owner Preferences screen 145PPage view 210Palm Desktopentering multiple contacts with 62entering multiple events with 79entering passwords for 147installing 23, 240securing files for 147setting up synchronization for 20–21synchronizing information with 112, 113Palm Desktop application 264Palm Desktop, entering time zones with 80Palm OS (defined) 264Palm OS applicationsSee also applicationsaccessing 45enabling smart device for 33installing 114power consumption for 9waking up screen for 34Palm OS database 114Palm OS devicesadditional resources for iii

342 Indexbeaming information to 108installing synchronization software for 20upgrading from 22, 233, 240Palm OS version 321palmOne Treo™ 650. See Sprint PCS Vision Smart DevicepalmOneSoftware.pkg icon 23paper clip icon 182Partial battery icon 7passkeys 74Password box 144password hints 144passwordsassigning system 144changing 14, 147creating 14, 144, 146entering in phone numbers 59entering voicemail 156, 157forgetting 147online photo album and 227setting email 175Paste command 209pasting phone numbers 49, 209pasting text 208patches 116pausing audio playback 54, 98pausing video playback 220PCsconnecting to 22displaying pictures on 228enabling Bluetooth devices for 72interactions with 20removing applications from 117setting up email accounts on 173synchronizing with 112transferring music from 94PCS Business Connection 190PCS Vision Smart Devicesetting up email accounts on 175pending alerts 81, 156, 197pending messages 195personal accounts 14, 15, 16personal computers. See PCspersonal contacts 168, 190personal information 141, 144, 145See also private entriesPersonal Information Manager 265phoneSee also phone numbersaccessing directory assistance for 16accessing operator assistance for 17answering 13, 53, 69, 158customizing 126–129dialing extra digits on 59, 67hands-free devices and 69hanging up 28, 58, 59locking 142making calls with 48–52operating while driving 272

Index 343power consumption and 8, 270roaming and 61running applications and 60safety guidelines for 271, 272, 273, 274selecting ringtone for 66setting passwords for 14setting up call forwarding for 159setting up call waiting for 158silencing ringer for 54specifications for 321text messaging and 196turning on 28unlocking 143waking up screen for 60Phone applicationaccessing Dial Pad from 48defined 265displaying calendar in 78managing active calls with 58–60monitoring status from 55opening 29, 44Phone Book 62–64phone connector 151Phone Info command 57, 169Phone Info screen 169Phone Lock command 142, 143phone numbersadding emergency 142, 148adding links for 198assigning images to 167assigning Quick Keys to 65, 66creating speed dial button for 66dialing 48–51, 59, 60, 209displaying for contacts 67displaying recently dialed 52entering 62, 64, 159finding 57highlighting 37, 51pasting 49, 209redialing 49, 52, 158saving 64setting owner preferences for 145Phone preferences 126, 148, 159Phone Preferences command 61Phone screen. See Phone applicationphone status icons 55Phone/Send button 29, 44, 58photo albums. See albumsPhoto Settings screen 226photos. See picturespick lists 37, 39Pics & Videos icon 223Picture box 128Picture icon 195Picture Mailaccessing online album for 227creating messages with 193customizing camera 226defined 265dialing from 51

344 Indexdisplaying items in 222–223opening 167organizing pictures and videos 224overview 218recording video clips with 220setting up Web account for 194taking pictures from 219terms and conditions 307troubleshooting 245, 255Picture Mail icon 167Picture Mail message icons 200Picture Mail Web site 227, 228Picture message icon 56picture thumbnails 84, 227picturesSee also imagesadding as backgrounds 84adding Caller ID 63adding to albums 219, 224, 227adding to messages 195adding voice captions 219assigning to contacts 128attaching to email 178copying 219, 224deleting 225displaying 222, 223, 227, 228downloading 208personalizing 223saving 219, 223selecting as wallpaper 225sending 219, 228synchronizing 112taking 9, 30, 128, 167, 218uploading 194PIM applications 265placing calls on hold 158Play Sound pick list 87playing music 94, 98–100playing video clips 220playing voice captions 222, 227playlists 98, 99plug-ins 205ports 22, 32power adapter 31, 150power consumption 8, 9, 140, 270Power Preferences screen 140Power Save feature 270power sources 7power status 7Power/End button 28, 33, 34, 44caution for waking up screen and 60Powering off screen 33PowerPoint files 179predefined text phrases 195Preferences dialog box 91Premium Services 14Preparing Vision Services dialog box 166preset delays 145prioritizing tasks 89, 92priority settings 89, 177

Index 345privacy flag 89Privacy Mode option 202privacy policy 310privacy status icon 55Private box 146private contacts 63private entries 146–147processor 321programmable buttons 65Prompt sound pick list 226prompts 64protecting personal information 14, 141, 146proxy servers 216punctuation 41purchasing accessories 15, 150purchasing Premium Services 14Purge command 83, 91, 201Purge pick list 201purging events 83purging messages 201QQuick Install 114, 264Quick Install icon 115Quick Keys 65, 68Quick Tour iii, 232Quick Tour icon 232QuickText icon 195QuickText option 193Rradiation 279radio 321radiofrequency signals 270, 273, 278random number generator 104random playback 98readjusting screen 133Real Music Store 94RealAudio file formats 94RealOne Player 94RealPlayer icon 98RealPlayer software 94reassigning buttons 29receiving invoicing information 16receiving messages 197receiving phone calls 13, 53reception 270rechargeable battery. See batteryrecharging battery 8Record Completion Date check box 91recording greeting messages 156recording time 221recording video clips 167, 220, 226recurring events. See repeating eventsred indicator light 7red lightning bolt 7redialing phone numbers 49, 52, 158references iiirefreshing Web pages 206regulatory numbers 296

346 IndexReminder Sound pick list 87reminders 88remote cities 101removing. See deletingRename Card command 123renaming expansion cards 123Repeat Alarm pick list 87repeat intervals (calendar) 82Repeat pick list 82repeating events 82, 86repeating tasks 89replacement batteries 6replacement stylus 151replacing battery 150, 239rescheduling events 83resetting smart device 236–238resolution 219, 220Resolution pick list 226restoring defaults 136restoring information 144, 147retrieving voicemail messages 55reverse type 37Review photos/videos pick list 226RF signals 270, 273, 278Right Shift key 40ringeradjusting volume 29, 128downloading tones for 167, 208selecting tones for 66, 126silencing 54, 128, 130ringer switch 32, 130Ringers icon 167Ringtone pick list 66, 129ringtones 178roaming 8, 61, 300Roaming icon 61roaming preferences 61roaming status 55Roaming Tone pick list 127Rotate Picture command 223Ssafe resets 237safety guidelines 269Save as Wallpaper command 225Save Page command 208savingimages 208notes 93phone numbers 64pictures 219, 223video clips 220Web pages 207schedules. See Calendar applicationscheduling events 79screenadjusting brightness 9, 132assigning Quick Keys to specific 65customizing 132–133decreasing Auto-off setting for 9

Index 347disabling 142highlighting items on 37moving around in 35–36realigning 133selecting items on 38selecting wallpaper for 129, 167, 225specifications for 321troubleshooting problems with 241turning on and off 28, 33, 140, 145waking up 34, 60screen fonts 132screen savers 167Screen Savers icon 167scroll arrows 36scroll bars 36scrolling 36, 207SD cards 32, 119SDIO cards 32, 119searching for contacts 106, 146searching for signal 9Secure Digital cards 32, 119security 146, 147, 313Security icon 144security software 141, 147Select Business Card command 64self-portrait mirror 30Send button 177sending email 177sending information 75sending messages 192, 194, 195sending pictures 219, 228serial numbers 296service termination 299, 314Service Tone pick list 127servicing Sprint PCS device 127Set Date box 138Set Time box 138Setup Devices view 73Shift/Find key 40Short Messaging Service (SMS) 265shortcuts iii, 38, 39, 50Show Calendar event box 78Show Categories check box 92Show Category Column check box 85Show Category List check box 85Show Completed Items check box 91Show Due Dates check box 92Show Due Tasks check box 84Show Message Alerts Dialog option 204Show Messages check box 84Show Priorities check box 92Show Private Records dialog box 147Show Receipts Alerts Dialog option 204Show Records setting 147Show Time Bars check box 85Show Wallpaper preference 129shutoff intervals 140Shutter sound pick list 226side buttons 29signal

348 Indexbatteyr life and 8locating 33low coverage areas and 242monitoring strength 55, 56, 270searching for 9sending and receiving 32, 270signal strength icon 56silencing ringer 54, 128, 130silent alarm 130slide shows 222slider (scroll bars) 36SMS (Short Messaging Service) 265SMS message icon 56soft resets 236software 4, 23, 114, 322Software bookmark 208Song Details command 99song lists. See playlistssongs. See musicSort by Date command 200Sort by Name command 200Sort by pick list 91Sort command 200sorting messages 183, 200sorting tasks 91Sound & Alerts screen 126, 131sound clips 193Sound Mode icons 130Sound Mode Off mode 128sound preferences 130, 167Sound Preferences command 86, 126, 127sound settings. See sound preferencessounds 127speakerphoneadjusting volume 128battery life and 8enabling 58hanging up 58location of 31muting 59speakers 28, 29, 31special characters. See alternate charactersspecifications 321speech-impaired services 162, 163, 304Speed Dial buttons 59, 66, 167Spint PCS Vision Accounts 166Spkr-phone button 58Sprint Nationwide PCS Network iconnecting to 33device features and iroaming and 61viewing status of 33, 55Sprint PCS Accessory Hotline 150Sprint PCS Business Connection 29, 168, 169, 265Sprint PCS Directory Assistance 16Sprint PCS Operator Services 17Sprint PCS Vision 61, 166–169, 265, 297

Index 349Sprint PCS Vision Accounts 14, 15, 16, 169Sprint PCS Vision data services 205Sprint PCS Vision home page 166Sprint PCS Vision network 56Sprint PCS Vision Password 14Sprint PCS Vision Phone 14See also phoneSprint PCS Vision Service 11, 162, 166, 169Sprint PCS Vision sessions 258Sprint PCS Vision Smart Deviceaccessories for 150activating 12, 299additional resources for iiibacking up information on 112caring for 269caution for unauthorized accessories and 6changing color scheme for 133charging battery for 6–7, 9components shipped 4connecting headsets to 70connecting to power sources 7customizing 125downloading applications to 114downloading ringtones for 167entering passwords for 144extending battery life for 9extending storage capacity 119features described 148, 167inserting battery for 5, 30locking 141–145migrating to 233–235monitoring status 28, 55not turning on 8readjusting screen for 133removing applications from 116, 117replacing battery for 150, 239resetting 144, 236–238servicing 127setting roaming preferences for 61silencing ringer for 54, 128, 130specifications for 321temporarily disabling 9transferring information to 20turning on and off 33unlocking 144, 145Sprint PCS Vision symbols 169Sprint PCS Vision user names 169Sprint PCS Voice Command service 61, 161, 303Sprint PCS Web page iv, 15Sprint status setting 55standby time 8, 321Start With pick list 211, 214starting Sprint PCS Vision sessions 258statistical functions 104status icons 183, 200status information 28, 55, 207

350 Indexstereo adapters 70, 94, 151stereo headphone 94Still view 226stopping audio player 54storage capacity 119storingbeamed information 110files 122information 8, 260music files 94, 95notes 93numbers 105pictures 218, 227video clips 218stylus 32, 35, 37, 151sub-account passwords 14support iv, 14, 15symbols 41, 196, 263sync connector 31synchronizationdefined 20installing PalmOne software and 23recommedations for 20recommendations for 8, 112removing applications and 116troubleshooting 245–249upgrades and 233synchronization software 20, 23, 233system clock 102system errors 258–259system passwords 144system profiles 20system requirements 20, 322system resets 237System Volume pick list 131Ttaking pictures 9, 30, 128, 167, 218talk time 8Tap and Drag pick list 215tapping 241Task Details screen 89tasksadding 88, 89completing 88, 91customizing 91deleting 91displaying 84, 90, 91prioritizing 89, 92setting alerts for 92sorting 91synchronizing 112Tasks applicationchanging screen fonts for 132managing tasks with 88–91setting display options for 90setting preferences for 91–92Tasks icon 88Tasks list screen 90, 91TDD devices 162

Index 351technical support iv, 14, 15telecommunications devices 162telephone. See phonetemperature 322temperature conversions 104termination of services 299, 314textchanging screen font for 132copying 208dialing from 51entering 40, 93, 145highlighting 37in reverse type 37inserting predefined phrases 195searching for 107, 210viewing against pictures 84text fields 36, 37text message icon 200text messaging 67, 167, 192, 199, 303See also Messaging applicationText Telephone devices 162third-party applicationsgetting help with 115installing 114, 260navigation control and 35searching 107troubleshooting 256uninstalling 237upgrading 233third-party disclosure 312third-party headsets 70third-party phone calls 17Three-Way Calling feature 160thumbnails (pictures) 84, 227timeSee also clockdisplaying recording 221entering from keyboard 79selecting current 138setting for home city 101viewing 102time bars 85time formats 139time intervals (calendar) 82Time pick list 139time stamps 203time zone 79, 80time zones 138timed events 79, 81, 85Timed Events check box 85tips iiiTips command iiiTips icon iiiTo Do lists. See tasksTo pick list 192, 194Tones box 126top view (Sprint PCS device) 32touchscreen. See screenTouchscreen command 133touch-sensitive actions 29, 142

Index 353VGA resolution 321vibrate settings 127, 203vibrating alarm 31, 127, 130video clipsadding to messages 195attaching to email 178copying 224displaying 222, 223, 228recording 167, 220, 226saving 220uploading 194video formats 228Video icon 195Video Mail 167, 266Video Mail icon 167video recording screen 221Video view 226View By pick list 135viewfinder 219viewingalternate characters 41applications 134, 135attachments 182available applications 45calendar 44, 78clock 44contact information 63current event 56decimal values 105, 139events 85menu items 38numeric pages 157pending alerts 81, 156phone numbers 67pictures 222, 223, 227, 228power status 7private entries 146, 147recently dialed numbers 52recording time 221status information 28, 55tasks 84, 90, 91tips iiiunread messages 56, 84video clips 222, 223, 228Web pages 206, 207, 210virtual private networks 149voice captions 219, 222, 227voice memos 193, 195voice quality 261voicemailaccessing 157checking status of 55creating passwords for 14entering passwords for 156, 157getting help with 15retrieving messages from 55, 156roaming and 61sending calls to 53, 158setting alerts for 127setting up 13, 156

354 Indexvoicemail access numbers 156voicemail button 68Voicemail favorite button 156voicemail icons 156, 200Voicemail Quick Key 65Voicemail Tone pick list 127volume 29, 98, 128, 131volume button 29, 54, 128volume conversions 104volume levels 131VPN clients 149VPNs (virtual private networks) 149Wwaking up screen 34, 60wallpaper 129, 167, 225warm resets 237warranty 6, 119, 318warranty service 319Web browserbeaming from 108Bluetooth devices and 72connecting to Sprint PCS Vision home page from 166customizing 214–216dialing from 209downloading files with 208emailing from 209enabling offline viewing in 207finding text with 210installing applications from 114opening 44opening Guest Book from 195overview 205setting bookmarks for 211–213setting default 137troubleshooting 254viewing Web pages from 206–207Web icon 168Web Link buttons 67Web links 37, 198, 313Web pagesaccessing 9, 198, 205, 210, 211adjusting font size for 207beaming 108caching 215copying text in 208deleting saved 212dialing from 51, 209displaying 206, 210downloading files from 208highlighting links on 37locating text in 210refreshing 206saving 207saving images on 208setting default browser for 137setting default view for 211, 214setting home page for 214setting preferences for 214–216

Index 355signing onto Sprint PCS 15troubleshooting 253–254turning off images in 207, 214uploading pictures to 194viewing offline 207viewing status for 207Web services 303Web sites 168, 205, 227, 311Week starts pick list 139Week view 78weights 104Welcome screen 33Wide Page view 207, 254Windows operating systemsdisplaying PictureMail with 228entering passwords and 147installing applications from 115removing applications and 117system requirements for 20transferring music from 95wireless coverage 9, 48wireless devices 300wireless handsets 277wireless modems 72wireless networks iwireless services 33, 303Word files 179World Clock 44, 101–102, 139World Clock icon 101World Wide Web. See WebWrap Search box 210YYear view 78Zzoom settings 219