Palm SKYC Smart Phone User Manual Treo Pro Smartphone by Palm User Guide

Palm Inc Smart Phone Treo Pro Smartphone by Palm User Guide

Contents

User manual revised 2 of 2

CHAPTER203Your personal information organizer10Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Treo™ Pro Smartphone by Palm is all you need to organize your personal information and keep it with you wherever you go.You never lose your information, even if your battery is completely drained. All your personal information is backed up each time you synchronize, and your information is kept private when you use the security features available on your smartphone. Also, you can easily share info with others electronically.Benefits•Track current, future, and past appointments•Make to-do lists that get done •Set reminders for appointments, birthdays, important tasks, and more
In this chapterContacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS 20510CHAPTERContactsAdding a contact1Go to your Today screen and press Contacts (left softkey).2Press New (left softkey).3Use the 5-way navigator to move between fields as you enter information.Here are some helpful tips for entering info:•To enter complete name or address (work, home, or other) information, tap the arrow on the right side of the line and enter the information in the box that appears. When finished, tap outside the box to accept the information and close the box.•To add a caller ID picture that is displayed when that person calls, select Picture, and then select Camera and take a picture, or select an existing picture from Thumbnail View. •To assign a ringtone to the entry, select Ring tone and select a tone.TIPIf you have set up a Windows Live account (see Using Windows LiveTM), you can save the contact as a Windows Live contact. A Windows Live contact synchronizes with your Windows Live contacts list but not with Microsoft Outlook on your computer.TIPTake some time to scroll down through all the fields in a new contact. There are fields for multiple addresses, phone numbers, email addresses, and much more.TIPBe sure to enter mobile numbers and email addresses in the correct fields so that Messaging can find this info when you address a message and Calendar can find your contacts when you want to invite them to meetings.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS20610CHAPTER•To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear. To add a new category, press New (left softkey), enter the category name, and press OK .4(Optional) To add a note to an entry, select the Notes tab.5After you have entered all the information, press OK . Viewing or changing contact information1Go to your Today screen and press Contacts (left softkey).2In the Contacts list (viewed by name), begin entering any combination of letters from the contact’s first and/or last name. If you use both first- and last-name letters, separate them by a space.You can type letters from the last name first. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds both Smilla Anderson and Ann Smith.3Select the entry you want to open.4Press Menu (right softkey) and select Edit.DID YOU KNOW?If you want to create a new contact that shares information with an existing contact—for example, they both work at the same company—you can make a copy of the first contact and then edit only the fields you need to change for the new contact. In the contacts list, highlight the first contact, press Menu (right softkey), and then select Copy Contact.TIPYou can also find a contact by tapping the first letter of the first or last name in the alphabetical index at the top of the Contacts list screen.DID YOU KNOW?When you select a contact entry, you are presented with several options for contacting the person, depending on what information you have entered for the contact. For example, you may see options for calling a number associated with the contact, sending an email to the contact’s email address, or calling the last number you dialed to call the contact. Select a phone number to dial, or select a messaging option to create a new message addressed to the contact.
YOUR PERSONAL INFORMATION ORGANIZERCONTACTS 20710CHAPTER5Make changes to the entry as necessary.6Press OK .Deleting a contact1Go to your Today screen and press Contacts (left softkey).2In the Contacts list, highlight the contact you want to delete.3Press Menu (right softkey) and select Delete Contact.4Select Ye s to confirm the deletion.Customizing Contacts1Go to your Today screen and press Contacts (left softkey).2Go to the Contacts list.3Press Menu (right softkey) and select Options.4Set any of the following options:Show alphabetical index: Displays the alphabet at the top of the Contacts list. You can use this index to find a contact.Show contact names only: Enables you to fit more names on the Contacts list by hiding everything but the contact’s name.Area code: Specifies the default area code for new contact entries.5Press OK .Finding a contact in an online address bookIn addition to having contacts on your device, you can also access contact information from your organization’s online address book or Global Address List (GAL).DID YOU KNOW?You can find a contact by company name. Open Contacts, press Menu (right softkey), and select View By > Company. Select a company name to see the contacts who work there.TIPTo view a particular group of contacts, press Menu (right softkey), select Filter, and then select the category you want to view.TIPYou can quickly send a text message to a contact from within the Contacts application. Select the contact name, press Menu (right softkey), and select Send Text Message.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR20810CHAPTERBEFORE YOU BEGIN Do the following:•Make sure you are accessing Exchange Server 2007, or Exchange Server 2003 upgraded to Service Pack 2.•Add access to the online address book to your smartphone. See Adding an online address book.•After adding the online address book, you must synchronize with the Exchange server in order for the Company Directory option to appear.1Go to your Today screen and press Contacts (left softkey).2Press Menu (right softkey), select Company Directory, enter the name of the contact, and select Search. Sending a contactYour smartphone provides multiple options for sending a contact’s information to someone else.1Go to your Today screen and press Contacts (left softkey).2In the Contacts list, highlight the contact you want to send.3Press Menu (right softkey) and select one of the following options:Beam a contact to a nearby device: Select Send Contact > Beam, and then select the receiving device.Send a multimedia message containing the contact information: Select Send as vCard. Address the multimedia message and press Send (left softkey).CalendarDisplaying your calendar1Press Calendar .2Press Menu (right softkey) and select View.3Select one of the following views:TIPYou can also send a message to the highlighted contact. Press Menu (right softkey) and select Send video message by mobile or Send picture message by mobile. These options appear only if the contact you select has a mobile telephone number associated with it.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 20910CHAPTERAgenda: Shows your daily schedule in list format. Upcoming appointments are bold; past appointments are dimmed. Agenda View displays a horizontal time strip at the top to show at a glance when you have an appointment.Day: Shows your daily schedule in day-planner format.Week: Shows your schedule for an entire week.Month: Shows your schedule for a whole month. A morning appointment An afternoon appointment Both morning and afternoon appointments An all-day eventYear: Shows a calendar for a six-month period.4Use the 5-way to move to another day, week, month, or year (depending on the current view).Creating an appointment1Press Calendar .2Press Menu (right softkey) and select New Appointment.3Enter a subject (description) and a location.DID YOU KNOW?If your schedule contains a conflict—two appointments that overlap—you can see the conflict in both Day View and Week View.TIPTo switch views, press the left softkey. Don’t confuse the view name displayed above the left softkey with the current view. The left softkey displays the name of the next view you see when you press the key.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR21010CHAPTER4Select Starts and select the starting date and time.5Select Ends and select the ending date and time.6Press OK .Adding an alarm reminder to an event1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Reminder, and then select Remind me.4Enter the number of minutes, hours, days, or weeks before the event you would like to receive the alarm.1Number of time units2Type of time units5Press OK .Creating an untimed eventAn untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time of day. These events appear as banners at the top of your calendar; they don’t occupy blocks of time. For example, “Submit Final Draft” in the following illustration is an untimed event.TIPTo “pencil in” an appointment, open the appointment, select Status, and then select Te n t a t i v e .TIPYou can display your appointments on your Today screen (see Selecting which items appear on your Today screen).DID YOU KNOW?An untimed event can last longer than a day.12
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 21110CHAPTER1Press Calendar .2Press Menu (right softkey) and select New Appointment.3Enter a subject (description).4Select the starting and ending dates.5Select All Day, and then select Ye s .6Press OK .Scheduling a repeating appointment1Create an appointment or untimed event and then select it.2Press Menu (right softkey) and select Edit.3Select Occurs, and then select a repeat pattern. To create a repeat pattern, select Edit pattern and follow the onscreen instructions.4Press OK .Sending a meeting requestYou can email meeting invitations to contacts who use Outlook or Outlook Mobile.BEFORE YOU BEGIN Create contact entries with email addresses for the people you want to invite to a meeting (see Adding a contact). You cannot access contact entries without email addresses from your calendar.1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Attendees. 4Select Add Required Attendee, and then select the name of the contact you want to invite. To invite other attendees, select Add Required Attendee, and then select the names.TIPTo enter a birthday or an anniversary, create an untimed event that repeats every year.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR21210CHAPTER5(Optional) To invite optional attendees, select Add Optional Attendee, and then select the names.6 Press OK .The next time you synchronize, the meeting request is sent to the attendees. When attendees accept your request, the meeting is automatically added to their schedules. When you receive their response, your calendar is updated as well.Replying to a meeting requestYou receive and reply to meeting requests in the Messaging application (see Working with meeting invitations). If you accept or tentatively accept an invitation, it shows up as an appointment in your Calendar.Marking an event as sensitiveIf other people have access to your Outlook calendar on your computer and you don’t want them to see an appointment, you can mark that appointment as private to hide it from other Outlook users.1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Sensitivity, and then select one of the following:Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Personal” near the top of an open appointment.Private: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Private” near the top of an open appointment. If you sync with an Exchange server, other users who can access your folders can’t see your private events; they see private events as unavailable time slots.DID YOU KNOW?If you are using Exchange Server 2007, or Exchange Server 2003 SP2, you can use your corporate Global Address List to find contact information for an attendee. Select Attendees, select Add Required Attendee or Add Optional Attendee, press Menu (right softkey), and then select Company Directory. Enter the name of the attendee and select Find.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR 21310CHAPTERConfidential: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see “Please treat this as Confidential” near the top of an open appointment. 4Press OK .Organizing your scheduleUse categories to view various types of events.1Create an event and then select it.2Press Menu (right softkey) and select Edit.3Select Categories and check the categories that apply to this event. To add a new category, press New (left softkey), enter the category name, and press OK .4Press OK two more times.5After you assign events to categories, press Menu (right softkey) and select Filter.6Select the type of events you want to view.Deleting an event1Highlight the event you want to delete.2Press Menu (right softkey) and select Delete Appointment.3Select Ye s to confirm the deletion.TIPIf you don’t see an option on the screen, press Down on the 5-way to scroll to other options. For example, when editing an event, you don’t see the Sensitivity option until you scroll toward the bottom of the entry.TIPWonder why you’re not seeing all the events in your day? Check to make sure that the filter is set to All Appointments.
YOUR PERSONAL INFORMATION ORGANIZERCALENDAR21410CHAPTERCustomizing Calendar1Press Menu (right softkey) and select Tools > Options.2On the General tab, set any of the following options:Start in: Specifies which view is displayed when you open Calendar.1st day of week: Specifies Sunday or Monday as the first day of the week for all Calendar views.Week view: Specifies whether five, six, or seven days appear in Week View.Show half hour slots: Specifies whether time slots appear in hour or half-hour increments in Day View and Week View.Show week numbers: Specifies whether week numbers (1 through 52) appear in Week View.3Select the Appointments tab and set any of the following options:Set reminders for new items: Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events.Show icons: Specifies which icons appear next to events. The event has a reminder.
YOUR PERSONAL INFORMATION ORGANIZERTASKS 21510CHAPTER The event repeats in a specified pattern. The event has a note attached. A location has been assigned to the event. The event is a meeting. The event is marked private.Send meeting requests via: Specifies the email account used to send meeting requests.4Press OK .Sending an appointment1Press Calendar .2Highlight the appointment you want to send.3Select one of the following: Beam an appointment to a nearby device: Press Menu (right softkey) and select Beam Appointment. Select the receiving device.Send a multimedia message containing the appointment: Press Menu (right softkey) and select Send as vCalendar. Address the multimedia message and press Send (left softkey). TasksYou can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks.Adding a task1Press Start and select Programs.2Select Ta s k s .3Press Menu (right softkey) and select New Ta s k .4Enter a description of the task in the Subject field.TIPNot all icons appear in all Calendar views.
YOUR PERSONAL INFORMATION ORGANIZERTASKS21610CHAPTER5Set any of the following:Priority: Specifies the priority level for this task. Later you can arrange your tasks based on the importance of each task.Status: Indicates whether the task is now completed.Starts: Specifies when the task begins.Due: Specifies the due date for the task.Occurs: Indicates if the task repeats at regular intervals and how often it repeats.Reminder: Sets an alarm for this task and indicates when you want to be reminded.Categories: Assigns the task to one or more categories. To add a new category, press New (left softkey), enter the category name, and press OK .Sensitivity: Marks this task as Normal, Personal, Private, or Confidential (see Marking an event as sensitive for descriptions of these terms).6(Optional) Select the Notes tab and enter additional text for the task.7Press OK .TIPYou can also add a task by selecting the Tasks entry bar at the top of the task list screen, entering the task description, and pressing Center on the 5-way. Select the icons to the left of the bar to set the task as high or low priority.TIPYou can display your tasks on your Today screen (see Selecting which items appear on your Today screen).
YOUR PERSONAL INFORMATION ORGANIZERTASKS 21710CHAPTERChecking off a task1Highlight the task you want to check off.2Press Complete (left softkey).Organizing your tasks1In the Tasks list, press Menu (right softkey) and select Filter.2Select which tasks you want to view: All Tasks, Recently Viewed, No Categories, Active Tasks, Completed Tasks, or a specific category, such as Business or Personal.3Press Menu (right softkey) and select Sort By.4Select the sort method: Status, Priority, Subject, Start Date, or Due Date.Deleting a task1Highlight the task you want to delete.2Press Menu (right softkey) and select Delete Task.3Select Ye s to confirm the deletion.Customizing Tasks1Go to the Tasks list.2Press Menu (right softkey) and select Options.3Set any of the following options:Set reminders for new items: Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks by using the Reminder field on the task entry screen.TIPYou can also mark a task complete by tapping the check box next to the task on the Tasks list.DID YOU KNOW?Overdue tasks appear in red.
YOUR PERSONAL INFORMATION ORGANIZERNOTES21810CHAPTERShow start and due dates: Displays task start and due dates in the Tasks list.Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list.4Press OK .NotesNotes are a great way to capture thoughts, questions, and meeting notes on your smartphone. You can also create a voice note or add a recording to an existing note.BEFORE YOU BEGIN On a Windows XP computer, to take advantage of all the sync features available in the Notes application, install ActiveSync desktop software from your smartphone (see Installing Desktop Sync Software: Windows XP and Windows Vista).Creating a note1Press Start and select Programs. 2Select Notes .3Press New (left softkey).4Do one of the following:•Type the text by using the keyboard.•If you turned on writing mode (see Customizing Notes), write the text with the stylus.•Press Menu (right softkey), select Draw, and draw a sketch with the stylus, crossing at least three ruled lines.5Press OK .Creating a voice note1Press Start and select Programs.2Select Notes .3Do one of the following:
YOUR PERSONAL INFORMATION ORGANIZERNOTES 21910CHAPTERTo create a new voice note: Press New (left softkey).To add a voice recording to an existing note: Open the note to which you want to add the recording.4If the voice note controls are not visible at the bottom of the screen, press Menu (right softkey) and select View Recording Toolbar. 5Tap the Record icon.*Voice note controls6Speak into the microphone on your smartphone, or hold it close to another sound source.7After you finish recording, tap the Stop icon. A Recording icon appears in the note or note list, depending on where you recorded the note.8Press OK .Creating a note from a template1Go to the Notes list.2Tap the Show list in the upper-left corner and select Te m p l a te s . If you do not see the Templates folder, select More Folders.3Open the template you want to use.4Enter the information.5Press OK .6Rename the note and move it to the appropriate folder. See Organizing your notes for details.*DID YOU KNOW?You can add several voice notes within a single note.TIPTo play a recording, select the voice note in the Notes list, or open the note containing the recording and tap the Recording icon. Tap the controls at the bottom of the screen to control playback and volume.
YOUR PERSONAL INFORMATION ORGANIZERNOTES22010CHAPTEROrganizing your notesYou can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion card (sold separately) inserted into your smartphone.1Go to the Notes list and highlight a note you want to move or rename.2Press Menu (right softkey) and select Rename/Move.3Select Name and enter a new name for the note.4Select Folder, and then select the folder in which you want to store the note.5Select Location, and then select Main memory or Storage Card. The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone.6Press OK .Deleting a note1Go to the Notes list and highlight the note you want to delete.2Press Menu (right softkey) and select Delete.3Select Ye s to confirm the deletion.Customizing Notes1Go to the Notes list.2Press Menu (right softkey) and select Options.3Set any of the following options:Default mode: Makes the default entry mode either Writing or Typing. The default is Typing; if you change it to Writing, you can write notes directly on the screen using the stylus.TIPTo create a new template, open the note you want to save as a template. Press Menu (right softkey) and select Tools > Rename/Move. Select Name and enter a name for the template. Select the Folder list and select Templates. Press OK.TIPTo create a new folder, go to the Notes list, tap the Show list in the upper-left corner, and select Add/Delete. Select New, enter a name for the folder, and press OK.
YOUR PERSONAL INFORMATION ORGANIZERNOTES 22110CHAPTERDefault template: Specifies the default template for new notes.Save to: Indicates the default location where new notes are stored.Record button action: Specifies what happens when you press and hold the Side button to record a voice note while in another application: whether the Notes application opens or whether you stay in the current application. This option applies only if you have changed the function of the Side button to open Notes (see Reassigning buttons).4Press OK .TIPTap Global Input Options to set options for entering text in any application (see Setting input options).
YOUR PERSONAL INFORMATION ORGANIZERNOTES22210CHAPTER
CHAPTER223Your Microsoft Office and other document tools11You r Treo ™ Pro Smartphone by Palm enables you to take your office with you—including your Microsoft Office files. With Microsoft Office Mobile®, you can carry, create, view, and edit Microsoft Word, Excel®, and OneNote files directly on your smartphone. You can also view, carry, and manage PowerPoint® files on your smartphone. You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location at any time.You can also use Adobe Reader to view PDF files on your smartphone.Benefits•Manage Word, Excel, PowerPoint, and OneNote files on your smartphone•Improve productivity by taking important docs, spreadsheets, and presentations with you•Work with PDF files
In this chapterSynchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 225Word Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227PowerPoint Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234Excel Mobile®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246Adobe® Reader® LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSSYNCHRONIZING YOUR MICROSOFT OFFICE FILES 22511CHAPTERSynchronizing your Microsoft Office filesYou can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions:Operating system: Do you use Windows XP or Windows Vista®?Sync direction: Are you transferring files from your smartphone to your computer, or from your computer to your smartphone?For information about installing desktop sync software and about synchronizing with your computer, see Installing Desktop Sync Software: Windows XP and Windows Vista.Synchronizing files that are on your smartphone: Windows XP or Windows VistaBEFORE YOU BEGIN Turn on the option to synchronize files (see Changing which applications sync).To synchronize files that you capture on or copy to your smartphone, simply follow one of the procedures for synchronizing with your computer described in Synchronizing with desktop sync software. After you synchronize, you can view and edit the items on your computer (see Where are the changes I made to my file?).Synchronizing files that are on your computer: Windows XP1Connect your smartphone to your computer with the USB cable.NOTE Most ActiveSync desktop software options are available only when your smartphone is connected to your computer.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSSYNCHRONIZING YOUR MICROSOFT OFFICE FILES22611CHAPTER2On your computer, double-click the ActiveSync® icon in the taskbar in the lower-right corner of your computer screen to open the ActiveSync desktop software window.3Under Information Type, double-click Files to view a list of all synchronized files.4Do either of the following:•To copy a file from your computer to your smartphone, click Add, browse to and highlight the file, and click Open.•To delete a file from the file sync folder on your computer and from your smartphone, highlight the file name and click Remove.NOTE If you receive an error while synchronizing files, make sure that all the files you’re trying to sync are closed on both your computer and your smartphone.TIPIf the ActiveSync icon does not appear in the taskbar, click Start > Programs > Microsoft ActiveSync to open the ActiveSync window.TIPIf Files doesn’t appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked.TIPIf a Treo My Documents sync folder has been created on your computer, you can also synchronize by dragging files into the appropriate subfolder under that folder.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®22711CHAPTERSynchronizing files that are on your computer: Windows Vista1On your computer, copy or save the file to the Documents\Documents on username’s Smartphone folder.2Connect your smartphone to your computer with the USB cable. Synchronization takes place automatically.Where are the changes I made to my file?Don’t look for the changed file in its original location on your computer. Only the synchronized version contains the changes, and that version is in the file sync folder. To find this folder, do one of the following:Windows XP: On your computer desktop, double-click the file sync folder icon. This is a shortcut to the file sync folder.Windows XP: In ActiveSync desktop software, double-click Files. The location of the file sync folder appears in the File Synchronization Settings dialog box (under On this computer, synchronize the files in this folder).Windows Vista: Open the Documents\ Documents on username’s Smartphone folder.On your smartphone, you can find the synchronized file by doing either of the following:•Press Start and select Office Mobile. Select the application that opens the file: Word Mobile , Excel Mobile , PowerPoint Mobile . or OneNote Mobile .•Press Start , select Programs, and then select File Explorer . Tap the Show list in the upper-left corner and select My Device > My Documents.Word Mobile®With Microsoft Office Word Mobile®, you can create and edit documents and templates and save them as DOC, RTF, TXT, and DOT files. You can also edit DID YOU KNOW?The Documents on username’s smartphone folder is created when you select the option to sync Files.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®22811CHAPTERMicrosoft Office Word documents and templates that you create on your computer. However, keep in mind that some of the information and formatting may be lost when you save the document on your smartphone.The following features are not supported in Word Mobile:•Backgrounds.•Bidirectional text.•Document protection.•Metafiles.•Artistic page borders. Lined page borders are supported.•Password-protected files. Remove password protection on your computer before opening the file on your smartphone.•Shapes and text boxes.•Smart tags.The following features are partially supported in Word Mobile:Picture bullets: Regular bullets are supported.Revision marks: Documents appear as though all revisions were accepted; if the document is saved, revision marks are lost.Table styles: Some or all of the formatting is lost if the document is saved.Underline styles: Unsupported styles are mapped to one of the four supported styles: regular, dotted, wavy, or thick/bold/wide.Legacy Pocket Word files: You can open PSW files, but if you edit a file, you need to save it in DOC, RTF, TXT, or DOT format.The following features are not supported on your smartphone, but they remain in the file so that when you open the file on your computer, they appear as expected: Fonts and font sizes: Original fonts are listed on your smartphone and are mapped to the closest font available.Footnotes, endnotes, headers, and footers.DID YOU KNOW?If you have a PDF file (.pdf), you can view the file using Adobe Reader. Press Start, select Programs, and then select Adobe Reader (see Adobe® Reader® LE).
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®22911CHAPTERLists: Indented lists are mapped to the closest indentation level supported by Word Mobile.Page breaks: Although not displayed, all page breaks, except a break placed at the end of a document, are retained in the document.Creating a document1Press Start and select Office Mobile.2Select Word Mobile .3The first time you open Word Mobile, a new document opens. Otherwise, press New (left softkey). 4Enter the text of the document.5Press OK to save the file. When you save a new document, it is automatically named after the first several words in the file.Opening an existing document1Press Start and select Office Mobile.2Select Word Mobile .3In the document list, select the document you want to open.Creating a document from a template1Go to the documents list.2Tap the Show list in the upper-left corner and select Te m p l a te s . If you don’t see Templates in the Show list, select More Folders to access this folder.3Open the template you want to use.4Press Menu (right softkey) and select File > Save As.5Select Name and enter a new name for the file.6Select the Folder list, and then select the folder where you want to save the file.7Select the Ty p e list, and then select the format in which you want to save the file.8Select the Location list, and then select whether you want to store the file on TIPTo zoom in or out, press View (left softkey), select Zoom, and then select the zoom level.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®23011CHAPTERyour smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.9Select Save.Finding or replacing text in a document1Open the document containing the text you want to find.2Press Menu (right softkey) and select Edit > Find/Replace.3Select Find what and enter the text you want to find.4(Optional) Check the Match case box to find text that matches the capitalization in the text you entered step 3.5(Optional) Check the Match whole words only box to find only full words that match the text you entered in step 3.6Select Find to locate the first instance of the text you entered in step 3, or select Replace and enter the replacement text.7Select Next to find the next instance of the text, or select Replace to replace it. To replace all instances of the text, select Replace All.8When you see a message indicating that the search is done, press OK .Moving or copying text1Open the document containing the text you want to move or copy.2Highlight the text you want to move or copy.3Press Menu (right softkey) and select Copy to copy the text, or select Cut to move the text.4Open the document where you want to insert the text, and position the cursor where you want the text to appear.5Press Menu (right softkey) and select Paste.TIPTo create a new template, open the document you want to save as a template. Press Menu (right softkey) and select File > Rename/Move. Select Name and enter a name for the template. Select Folder, and then select Templates. Press OK.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®23111CHAPTERSaving a copy of a documentNOTE If a document was previously saved on a computer, any unsupported formatting may be lost when you save the file.1Open the document you want to copy.2Press Menu (right softkey) and select File > Save As.3Select Name and enter a new name for the file.4Select the Folder list, and then select the folder where you want to save the file.5Select the Ty p e list, and then select the format in which you want to save the file.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Select Save.Formatting text1Open the document you want to format.2Highlight the text you want to format.3Press Menu (right softkey) and select Format > Font.4Set any of the following options for the highlighted text:Font: Specifies the typeface.Font color: Specifies the color.Size: Specifies the point size. Bold: Indicates whether the text appears normal or thick. Italic: Indicates whether the text appears upright or slanted.Underline: Indicates whether the text appears with an underscore.Highlight: Indicates whether the text appears with a yellow highlight.Strikethrough: Indicates whether the text appears with a line through it.5Press OK to return to the document.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®23211CHAPTERFormatting paragraphs and lists1Open the document you want to format.2Position the cursor in the paragraph you want to format.3Press Menu (right softkey) and select Format > Paragraph.4Set any of the following options:Alignment: Aligns the text paragraph with the left, right, or center of the page.List: Creates a bulleted or numbered list.Indentation: Changes the paragraph margins.•Left: Sets the left margin for the entire paragraph.•Right: Sets the right margin for the entire paragraph.•Special: Lets you indent the first line or set a hanging indent.•By: Sets the size of the special indentation.5Press OK to return to the document.Checking spelling in a document1Open the document you want to check.2Press Menu (right softkey) and select To o l s > Spelling. To check the spelling of specific text, highlight it before you select Spelling.3If an unknown or misspelled word is encountered, do one of the following:•Select the correct word in the list if the word is spelled incorrectly.•Select Ignore if the word is spelled correctly. Select Ignore All to skip all instances of the word.•Select Add to add a new word to the spelling dictionary.Organizing your documentsYou can rename your documents, move your documents to another folder, and move your documents between your smartphone and an expansion card (sold separately) inserted into your smartphone.TIPYou can also use the Formatting toolbar to create a list and to align text. To indent text in lists, you must use the Formatting toolbar.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSWORD MOBILE®23311CHAPTER1Go to the documents list.2Highlight a file.3Press Menu (right softkey) and select Rename/Move.4Select Name and enter a new name for the document.5Select the Folder list, and then select the folder to which you want to move the document.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Press OK .Deleting a document1Go to the documents list.2Highlight the document you want to delete.3Press Menu (right softkey) and select Delete.4Select Ye s to confirm the deletion.Customizing Word Mobile1Go to the document list.2Press Menu (right softkey) and select Options.3Set any of the following options:Default template: Sets the default template for new documents.Save to: Sets the default location where new documents are stored.Display in list view: Sets the types of files that appear in the documents list.4Press OK .TIPTo create a new folder, go to the documents list, tap the Show list in the upper-left corner, and select Add/Delete. Select New, enter a name for the folder, and press OK.TIPWhen you go to a folder, you can easily search your documents by sorting by type.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSPOWERPOINT MOBILE®23411CHAPTERPowerPoint Mobile®With Microsoft Office PowerPoint Mobile®, you can open and view slide show presentations created on your computer. Many presentation elements such as slide transitions, animations, and URL links are also supported. Microsoft Office PowerPoint features not supported on your smartphone include the following: •Notes written for slides •Rearrangement or editing of slides•Files created in PPT format earlier than Microsoft PowerPoint 97•HTML files in HTM and MHT formatsPlaying a presentation1Press Start and select Office Mobile.2Select PowerPoint Mobile .3In the presentation list, select the presentation you want to play.4Do any of the following:•Press Right to advance to the next slide, or Left to view the previous slide.NOTE If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming.•Press Center , select Go to Slide, and then select the slide you want to view.•Press Center and select Next or Previous to play animations.•To zoom in, press Center and select Zoom In. Tap and drag the slide to scroll it.5To end the slide show, press Center and select End Show.Setting presentation playback options1Highlight the presentation for which you want to change the settings.2Press Menu (right softkey) and select Set up show.3On the Orientation tab, select the orientation you want. To select the orientation that best fits your smartphone screen, select Default.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®23511CHAPTER4Select the Playback tab, and check the Override playback options for all files box.5Set any of the following options:Show without animation: Turns off builds and other animations.Show without slide transition: Turns off transition effects between slides.Use timings, if present: Enables the timings recorded with each slide in a presentation. If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming.Loop continuously: Advances to the first slide after playing the last slide in a presentation.6Press OK .Excel Mobile®With Microsoft Office Excel Mobile®, you can create and edit workbooks and templates on your smartphone. You can also edit workbooks and templates that you create on your computer. However, you may lose some of the information and formatting when you save the workbook on your smartphone.Note the following formatting considerations:Alignment: Vertical text appears horizontal.Borders: Appear as a single line.Cell patterns: Patterns applied to cells are removed.Fonts and font sizes: The original font is listed on your smartphone and mapped to the closest font available. Original fonts reappear on your computer.Number formats: Microsoft Office Excel 97 conditional formatting is displayed in Number format.TIPTo turn the presentation into a continuously looping slide show, check both the Use timings, if present and the Loop continuously boxes.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®23611CHAPTERFormulas and functions: Unsupported functions are removed, and only the returned value of the function appears. Formulas containing the following are also converted to values:•An array or array argument, for example, =SUM({1;2;3;4}).•External link references or an intersection range reference.•References past row 16384 are replaced with #REF!.Protection settings: Most protection features are disabled but not removed. However, password protection is removed. You must remove the password protection in Microsoft Office Excel on your computer before opening the file on your smartphone.Zoom settings: Worksheet-specific zoom settings are not retained. The zoom setting applies to the entire workbook.Worksheet names: Names that refer to other workbooks, arrays, array formulas, or intersection ranges are removed from the name list, causing those formulas to be resolved as “#NAME?” All hidden names are not hidden.AutoFilter Settings: AutoFilters that cause rows to be hidden are supported. Use the Unhide command to display hidden rows. Other AutoFilters are removed, but you can use the AutoFilter command in Excel Mobile to perform similar functions.Chart Formatting: All charts are saved as they appear in Excel Mobile. Unsupported chart types are changed to one of these supported types: Column, Bar, Line, Pie, Scatter, and Area. Background colors, gridlines, data labels, trend lines, shadows, 3D effects, secondary axes, and logarithmic scales are turned off.The following features aren’t supported in Excel Mobile and are removed or modified when you open a workbook on your smartphone:•Hidden, dialog, and macro sheets•VBA modules•Text boxes•Drawing objects and pictures•Lists•Conditional formats and controls•Pivot table data (converted to values)
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®23711CHAPTERCreating a workbook1Press Start and select Office Mobile.2Select Excel Mobile . If this is your first time to open Excel Mobile, a new workbook appears, and you can go to step 4.3Press New (left softkey).4Highlight a cell where you want to enter text or other info.5Enter the info into the cell and press Return .6Repeat steps 4 and 5 to enter the remaining info.7Press OK to save the file. When you save a new workbook, it is automatically named and placed in the workbook list.Creating a workbook from a template1Go to the workbook list.2Tap the Show list in the upper-left corner and select Te m p l a t e s . If you don’t see Templates in the Show list, select More Folders to access this folder.3Open the template you want to use.4Press Menu (right softkey) and select File > Save As.5Select Name and enter a new name for the workbook.6Select the Folder list, and then select the folder where you want to save the workbook.7Select the Ty p e list, and then select the format in which you want to save the workbook.8Select Save.Viewing a workbook1Press Start and select Office Mobile.2Select Excel Mobile .3In the workbook list, select the workbook you want to view.TIPTo create a new template, highlight the workbook you want to save as a template. Press Menu (right softkey), select Rename/Move, select Name, and then enter a name for the template. Select the Folder list, and then select Templates. Press OK.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®23811CHAPTER4Press View (left softkey) and select any of the following:Full Screen: Shows as much data as possible on the screen. To return to the normal view, tap Restore in the upper-right corner.Zoom: Sets the magnification level so that you can easily read the worksheet.Sheet: Lets you switch to a different worksheet.Split: Divides the window into two scrollable areas. To move the split bar, tap and drag it. To remove the split bar, press View (left softkey) and select Remove Split.Freeze Panes: Locks rows and columns so that they remain visible while you scroll. Highlight the cell at the point at which you want to lock before you select this command. To unlock the rows or columns, press View (left softkey) and select Unfreeze Panes.To o l b a r : Indicates whether the toolbar appears onscreen.Status Bar: Indicates whether the status bar appears onscreen.Show: Indicates whether headings and scroll bars appear onscreen.Calculating a sum1Press View (left softkey) and select To o l b a r .2Highlight the cell where you want to insert the sum.3Tap . 4Tap and drag the stylus across the cells you want to add. 5Press Return .DID YOU KNOW?You can also switch worksheets by tapping the sheet list at the bottom of the screen.TIPTo jump to a cell or region, press Menu and select Edit > Go To. Select Cell reference or name and enter the target cell info, or select Current region. Select OK.TIPFor simple calculations, use the Calculator (see Calculator).
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®23911CHAPTEREntering a formula1Highlight the cell where you want to enter the formula.2Enter an equals sign ( = ) followed by any values, cell references, name references, operators, and functions.Examples:•=(B4/25)+100•=Revenue-Expenses3Press Return . Referring to a cell or range in a formula1Open the workbook where you want to refer to a cell or range in a formula.2Begin entering a formula in a cell.3Navigate to the cell you want to refer to in the formula. To refer to a range, tap and drag the stylus over the cells you want to include in the range.4Finish entering the formula and press OK .Inserting a function1Open the workbook where you want to insert the function.2Press Menu (right softkey) and select Insert > Function.TIPUse the Alt key to insert an equals sign.TIPTo insert a symbol, place the cursor where you want the symbol. Press Menu (right softkey) and select Insert > Symbol. Highlight the symbol you want to insert, and select Insert.TIPTo refer to a cell from another worksheet in your formula, enter the worksheet name followed by an exclamation point (!) and the cell, range, or name reference. Example: =Sheet1!EarningsTIPTo create a 3-D reference in your formula, specify two or more sheets in a workbook. Use a colon between the first and last worksheet names.Example: =SUM(Sheet2:Sheet6!$A$2:$C$5)
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24011CHAPTER3Select the Category list, and then select the type of function you want to insert.4Select the Function list, and then select the specific function you want to insert.5Select OK.Entering a sequence automatically1Tap and drag with the stylus to highlight both the cells containing the info you want to automate and the adjacent destination cells.2Press Menu (right softkey) and select Edit > Fill.3Select the Direction list, and then select the direction you want to populate.4Select the Fill type list, and then select Series.5Select the Series type list, and then select the type of series you want. If you select Date or Number, enter a Step value increment.6Select OK.Adding cells, rows, and columns1Open the workbook you want.2Highlight the area where you want to insert elements.3Press Menu (right softkey) and select Insert > Cells.4Select how you want to insert the elements:Shift cells right: Inserts the same number of new cells as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally (A1 and B1), selecting Shift cells right inserts two horizontal cells; so the original A1 and B1 (and their contents) are now C1 and D1. The highlighted area and all cells on the right move the same TIPSelect Autofill as the series type to quickly fill cells with repetitive data such as numbers or repeated text. Autofill takes the content of the first cell in the highlighted row or column and copies it down or across the rest of the selection.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24111CHAPTERnumber of columns—two in this example—to the right.Shift cells down: Inserts the same number of new cells as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Shift cells down inserts two vertical cells; so the original A1 and A2 (and their contents) are now A3 and A4. The highlighted area and all cells below it move the same number of rows—two in this example—down.Entire row: Inserts the same number of new rows as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Entire row inserts two rows; so the original rows 1 and 2 (and their contents) are now rows 3 and 4. The rows containing the highlighted area and all rows beneath it move the same number of rows—two in this example—down.Entire column: Inserts the same number of new columns as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally (A1 and B1), selecting Entire column inserts two columns; so the original columns A and B (and their contents) are now columns C and D. The columns containing the highlighted area and all columns on the right move the same number of columns—two in this example—to the right.5Select OK.Formatting cells1Open the workbook you want to format.2Highlight the cells you want to format.3Press Menu (right softkey) and select Format > Cells.TIPTo add a new worksheet, press Menu and select Format > Modify Sheets. Select Insert, enter a name for the worksheet, and press OK. To change the order of the worksheets, highlight a worksheet you want to move, select Move Up or Move Down, and press OK.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24211CHAPTER4Select any of the following tabs:Size: Sets the row height and column width.Number: Sets the type of information the cells contain.Align: Sets whether text wraps within the highlighted cells, and sets horizontal and vertical alignment position.Font: Sets the typeface, color, size, and style attributes.Borders: Turns borders on and off for various cell edges, and sets the border and background colors.5Press OK .Formatting rows and columns1Open the workbook you want to format.2Highlight the rows or columns you want to format.3Press Menu (right softkey) and select Format > Row or Format > Column.4Select any of the following:AutoFit: Adjusts the size of the highlighted rows or columns to their contents.Hide: Hides the highlighted rows or columns.Unhide: Displays hidden rows or columns in the highlighted area.Renaming a worksheet1Open the workbook containing the worksheet you want to rename.2Press Menu (right softkey) and select Format > Modify Sheets.3In the Sheets list, highlight the worksheet you want to rename.TIPTo name the highlighted cell or range of cells, press Menu and select Insert > Define Name. Enter the name and select Add. Press OK.DID YOU KNOW?You can adjust the column and row size by tapping and dragging the right edge of the column or the bottom edge of the row. To automatically fit rows and columns to their contents, double-tap the lower edge of the row heading or the right edge of the column heading.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24311CHAPTER4Select Rename, enter a new name for the worksheet, and press OK twice.Sorting info in a worksheet1Highlight the cells you want to sort.2Press Menu (right softkey) and select Tools > Sort.3Select the Sort by list, and then select the primary sort column.4Check the Ascending box to sort in ascending (A–Z or 0–9) order. Leave the box unchecked to sort in descending (Z–A or 9–0) order.5(Optional) Select the Then by lists, and then select second- and third-level sorting options.6Check or uncheck the Exclude header row from sort box to indicate whether you want to sort the header row.7Select OK.Filtering info in a worksheet1Tap and drag the stylus to highlight the cells that contain the info you want to filter.2Press Menu (right softkey) and select To o l s > AutoFilter. In each column containing a highlighted cell, an arrow appears on the right side of the cell nearest the top of the column.3Tap the arrow to open a list and select a filter. This hides all rows that do not include the selected filter.4(Optional) Do any of the following:•Open the other lists, and select other filters.•To display all rows again, open the filter lists and select All. •To turn off filtering, press Menu (right softkey) and select To o l s > AutoFilter again.Creating a chart1Open the workbook in which you want to create a chart.2Highlight the cells you want to include in the chart.DID YOU KNOW?You can also create custom filters where you specify comparisons. Open a filter list and select Custom.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24411CHAPTER3Press Menu (right softkey) and select Insert > Chart.4Select the type of chart, and press Next (right softkey).5Confirm the area you want the chart to include, and press Next (right softkey).6Select the data layout, and press Next (right softkey).7Check the boxes to indicate whether the first row and column represent labels.8Select whether you want the chart to appear as a separate worksheet within the current workbook, or as part of the current worksheet.9Press Finish (right softkey).Formatting or changing a chart1Open the workbook that contains the chart you want to format.2Open the chart.3Press Menu (right softkey) and select Format > Chart.4Select any of the following tabs:Titles: Specifies the title of the chart and headings, whether a legend appears, and the placement of the legend.Scale: Specifies the minimum and maximum scales for charts with x and y axes.Type: Specifies the chart style. You can use this setting to convert your chart to a different format.Series: Lets you add, modify, format, or delete related data points without affecting the info in your worksheet.5Press OK .Finding or replacing info in a workbook1Open the workbook containing the info you want to find.2Press Menu (right softkey) and select Edit > Find/Replace.3Select Find what and enter the info you want to find.4(Optional) Check the Match case box to find text that matches the capitalization in any text you entered.5(Optional) Check the Match entire cells box to find only cells whose contents exactly match the text you entered.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSEXCEL MOBILE®24511CHAPTER6Select Find to locate the first instance of the info you entered, or select Replace and enter the replacement info.7Select Next to find the next instance of the info, or select Replace to replace it. To replace all instances of the info, select Replace All.8When you see a message that the search is done, press OK .Organizing your workbooksYou can rename your workbooks. You can also move them to another folder or move them between your smartphone and an expansion card (sold separately) inserted into your smartphone.1Go to the workbook list.2Highlight a file.3Press Menu (right softkey) and select Rename/Move.4Select Name and enter a new name for the workbook.5Select the Folder list, and then select the folder to which you want to move the workbook.6Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage Card). The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone.7Press OK .Deleting cells, rows, and columns1Open the workbook containing the elements you want to delete.2Highlight the area you want to delete.3Press Menu (right softkey) and select Edit > Delete Cells.4Select how you want to remove the elements:Shift cells left: Deletes the highlighted cells and moves all cells on their right to the left.Shift cells up: Deletes the highlighted cells and moves all cells below them up.TIPWhen you go to a folder, you can easily search your files by sorting by type.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE24611CHAPTEREntire row: Deletes the entire row(s) in which the highlighted cells are located, and moves all rows below up. Entire column: Deletes the entire column(s) in which the highlighted cells are located, and moves all columns on their right to the left.NOTE Excel Mobile adjusts formulas to reflect the new cell locations. However, a formula that refers to a deleted cell displays the #REF! error value.5Select OK.Customizing Excel Mobile1Go to the workbook list.2Press Menu (right softkey) and select Options.3Set any of the following options:Template for new workbook: Specifies the default template for new workbooks.Save new workbooks to: Specifies where new workbooks are stored.Files to display in list view: Specifies which types of files appear in the workbook list.4Press OK .OneNote MobileOneNote Mobile lets you create digital notes that contain text, pictures, and audio and video. You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer. During synchronization, all the notes you create on your smartphone are copied to a notebook called OneNote Mobile on your computer; you can then drag your notes to other TIPTo delete a workbook, go to the workbook list and highlight the workbook you want to delete. Press Menu (right softkey) and select Delete. Select Ye s to confirm.TIPTo delete a worksheet, press Menu (right softkey) and select Format > Modify Sheets. Highlight the worksheet you want to delete and select Delete. Select Ye s and press OK.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE 24711CHAPTERlocations on your computer. You can use OneNote Mobile to do any of the following:•Take pictures of business cards and then insert them into OneNote. •Take pictures of flip charts and whiteboards in conference rooms, and then insert them into OneNote. •Create text notes and voice recordings (for example, reminders of important events, ideas for projects, price comparisons, recommendations, blog ideas, and so on) and synchronize them with your notes. •Prepare meeting or travel information in OneNote on your computer and then transfer it to your smartphone so you can access the information on the road. Creating a note1Press Start and select Office Mobile.2Select OneNote Mobile .3Press New (left softkey).4Begin typing your note text, or do any of the following:Format text: Press Menu (right softkey), select Format, and then select the formatting option you want: Bold, Italic, Underline, or Strikethrough. Enter the text you want formatted. To resume entering unformatted text, press Menu (right softkey), select Format, and then select the formatting option again.Enter a list: Press Menu (right softkey), select List, and then select Numbered or Bulleted. When you have finished entering the list items, press Menu (right softkey), select List, and then select the list option again to turn off list formatting.TIPYou can apply more than one formatting style to text. Press Menu (right softkey) and select Format for each style you want to apply to the text you are going to enter.TIPTo clear the formatting from entered text, highlight the text with the stylus, press Menu (right softkey), and select Format > Clear All.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSONENOTE MOBILE24811CHAPTERCreate a hyperlink: Enter the website address for which you want to create the hyperlink. For example, to create a hyperlink to the Microsoft website, enter http://www.microsoft.com.Insert a picture: Press Menu (right softkey) and select Ta k e P i c t u re to take a picture with your smartphone’s camera or Insert Picture to insert an existing picture.Insert an audio recording: Press Menu (right softkey) and select Insert Recording. Tap the onscreen controls to create your recording. Tap OK to accept the recording and add it to the note.5When you have finished creating your note, press Done (left softkey).Viewing or editing an existing note1Press Start and select Office Mobile.2Select OneNote Mobile .3In the OneNote Mobile list, select the note that you want to open. 4Do any of the following:Open a hyperlink: Place the cursor anywhere in the link, and then press Center .View picture detail: Highlight the picture, press Center , and then press Menu (right softkey) and select Zoom In. To zoom in further, press Menu (right softkey) and select Zoom In again. Use the 5-way to view different parts of the picture. To zoom out, press Menu (right softkey) and select Zoom Out; you can also select Actual Size or Fit to Screen.TIPTo remove list formatting from entered text, highlight the text with the stylus, press Menu (right softkey), and select List > Clear.TIPWhile you are composing the note, use menu items to undo and redo your last action, and to cut, copy, and paste text. After you have completed the note and pressed Done, use menu commands to delete or rename the note.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE 24911CHAPTERPlay a voice note: Highlight the voice note and press Center ,. 5Press Done (left softkey) to close the note.Renaming a note1In the OneNote Mobile list, select the note that you want to rename. 2Press Menu (right softkey), and then select Rename.3Enter the new name.4Press Done (left softkey) to accept the new name.Sorting your notes1Press Start and select Office Mobile.2Select OneNote Mobile .3Press Menu (right softkey) and select Options.4In the Sort notes by list, press Up or Down to select Name or Date modified.5Press Done (left softkey).Deleting a note1In the OneNote Mobile list, select the note that you want to delete. 2Press Menu (right softkey), and then select Delete.3Select Ye s to confirm deletion.Adobe® Reader® LEAdobe® Reader® LE lets you view PDF files whether they are saved to your smartphone, attached to email messages, stored on an expansion card (sold separately) inserted into your smartphone’s expansion card slot, or downloaded from the web. You can customize the document display.Viewing a fileAdobe Reader LE supports password-protected PDF files with up to 128-bit encryption. When you open a password-protected PDF file, you must enter the password to open the file.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE25011CHAPTER1Press Start and select Programs.2Select Adobe Reader .3Navigate to and select the file you want to open.4Press Down to scroll to the next page (in Single Page mode) or to scroll the display down (in Continuous mode). Press Up to scroll to the preceding page or to scroll the display up.5Tap any of the following to move around within the PDF file:6To open another file, press Menu (right softkey) and select Open. Select a recently opened file, or select Browse and navigate to the file you want.TIPTo open additional files, press Menu (right softkey) and select Open. Select the file you want from the list, or select Browse to navigate to and select the file.Move to the next page.Move to the previous page.Jump to the first page of the file.Jump to the last page of the file.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE 25111CHAPTERChanging display optionsYou can change the display size, the scroll option, and more.1Press To o l s (left softkey), select View, and then select any of the following:Rotate Right/Left: Rotates the page in the selected direction.Single Page: Displays the pages so that when you use Up or Down to scroll the file, the display jumps a page at a time.Continuous: Displays the pages so that when you use Up or Down to scroll the file, the display scrolls continuously up or down without jumping.2Press To o l s (left softkey), select Zoom, and then select one of the following options:In: Increases the file display size to enlarge font and image size.Out: Decreases the file display size to fit more of the file on the screen.To % : Specifies a specific zoom level for the display.Fit screen: Sizes the display so an entire page fits on the screen from top to bottom.Fit width: Sizes the display so that the width of the page fills the display from side to side.Finding text in a file1With the file open, press To o l s (left softkey) and select Find > Text.2Enter the text you want to find.3(Optional) Check the Match case box to find text that matches the capitalization in the text you entered.4(Optional) Check the Whole word box to find only full words that match the text you entered.TIPTo go to a specific page, press To o l s (left softkey) and select Go To.DID YOU KNOW?If the file was created with bookmarks, Adobe Reader LE displays the bookmarks pane on the left side of the screen. Select a heading in the bookmarks pane to jump to that section.DID YOU KNOW?To view detailed information about the file you are viewing, press Menu (right softkey) and select Details.
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLSADOBE® READER® LE25211CHAPTER5(Optional) Check the Backwards box to search the file backward.6Press Find (left softkey).7To find the next occurrence of the text, press To o l s (left softkey) and select Find > Next.
CHAPTER253Your application and info management tools12You r Treo ™ Pro Smartphone by Palm comes equipped with a variety of tools for managing and organizing your information. Find nearby businesses and driving directions. Get the most out of your smartphone: Install some of the thousands of business, education, or leisure-time applications available. Use one of several options to share business and personal info with others. Insert expansion cards (sold separately) for a compact and virtually limitless answer to the storage dilemma. And because there’s one on your smartphone, you never need to carry a separate calculator.Benefits•Locate info in any application, or locate any address on a map•Install applications, games, and other software•Keep others up-to-date with meaningful business and personal information•Store, carry, and exchange info•Always have a calculator with you
In this chapterFinding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255Installing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264Accessing information on a remote computer. . . . . . . . . . . . . . . . . 268Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
YOUR APPLICATION AND INFO MANAGEMENT TOOLSFINDING INFORMATION 25512CHAPTERFinding informationQuickly find who or what you’re looking for by using one of these search features:Search: Look through the text in all the applications on your smartphone.File Explorer: Browse through the files and folders on your smartphone or on an expansion card.Lookup: Find and dial your contacts by name or phone number. See Dialing by contact name for details.Global Address List Lookup: Look up names in your online corporate address list (see Finding a contact in an online address book).Email message search: Display only those messages whose senders, recipients, or subjects match the text you enter (see Finding messages).Using SearchSearch for files and other items stored in the My Documents folder on your smartphone or on an expansion card (sold separately) inserted into your smartphone. You can search by file name or by words located in the item. For example, you can search for words within notes, appointments, contacts, and tasks.1Press Start and select Programs.2Select Search .3Select Search for and enter the file name, word, or other info you want to find.TIPFor information on opening and closing apps, see Opening and closing applications.DID YOU KNOW?You can also open Search by pressing Option + left Shift.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSFINDING INFORMATION25612CHAPTER4Select the Ty p e list, and then select the kind of information you want to find.5Press Search (left softkey).6Use the 5-way to select and view an item from the results of the search. A storage card symbol appears next to the names of files that are located on an expansion card.Exploring files and foldersYou can use File Explorer to browse the contents of folders on your smartphone or on an expansion card (sold separately) inserted into your smartphone. The root folder on your smartphone is named My Device. My Device is similar to My Computer (Windows XP) or Computer (Windows Vista) on your computer.1Press Start and select Programs.2Select File Explorer .3Select the folder you want to explore. If the folder you want is not displayed, tap the Show list in the upper-left corner and select My Device to view all folders.1Show list2Sort by listTIPIf you’ve looked for an item before, select the Search for list, and then select the item in the list. TIPWhen two or more words are entered in the Search for field, the search results contains only items that contain all the words.TIPIf you are searching for information in certain applications, such as Messaging or Word Mobile, press Advanced (right softkey) for more search options. 21
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS 25712CHAPTER4Do any of the following:To open an item: Select it.To quickly delete, rename, beam, or email an item: Highlight the item, press and hold Center to open the shortcut menu, and then select the appropriate command.IMPORTANT Do not delete any files that you cannot identify. These files may be required for your smartphone to function properly.To move a file to another folder: Highlight the item, press and hold Center to open the shortcut menu, and select Cut or Copy. Open the destination folder, press and hold Center to open the shortcut menu, and then select Paste.To highlight multiple items: Tap and drag the stylus.Installing applicationsYour smartphone comes with several built-in and ready-to-use applications. You can also install third-party applications that are compatible with Microsoft Windows Mobile® 6.1 Professional edition devices, such as business software, games, and more.Applications you download to your computer are likely to be in a compressed format such as ZIP. If the file is compressed, you need to decompress the file before you install the application on your smartphone. You can decompress the file on your smartphone in File Explorer or on your computer using a decompression utility such as WinZip.TIPWhen the items in a folder are displayed, you can sort them by name, date, size, or type. Select the Sort by list in the upper-right corner, and then select the sort method.DID YOU KNOW?The storage card symbol appears next to the names of files that are stored on an expansion card.TIPYou can also send the file to yourself as an email attachment, and then open the attachment on your smartphone to automatically decompress the file (see Opening attachments).
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS25812CHAPTERThe following instructions tell you how to install basic files onto your smartphone. Some software uses an installer or wizard to guide you through the process. For details, consult the documentation that came with the software.Installing third-party applicationsWhen installing third-party applications, note the following:•Install only apps that are designed for Microsoft Windows Mobile 6.1 Professional. Apps designed for other versions of Microsoft Windows Mobile may not be compatible with your smartphone.•If you can try a free or trial version of the software before purchasing it, you can test it first to make sure it works properly.NOTE If you encounter a problem with a third-party application (such as an error message), contact the application’s vendor. For general troubleshooting of third-party applications, see Third-party applications.Installing applications from the InternetYou can use Internet Explorer Mobile to install Windows Mobile apps in the CAB file format directly from the Internet. For files in the ZIP file format, you must unzip the files in File Explorer or on your computer before you install them. For files in any format other than CAB or ZIP, you must first download the files to your computer and then install them to your smartphone by synchronizing.BEFORE YOU BEGIN Make sure your phone is on and that you are in a coverage area (see Turning your phone on).TIPIf an application does not have a Microsoft Mobile to Market certificate, you see a message indicating that the application is untrusted. If this occurs, you can indicate whether you want to continue the installation.DID YOU KNOW?You can purchase a third-party application that lets you run Palm OS® by ACCESS applications on your smartphone.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSINSTALLING APPLICATIONS 25912CHAPTER1Press Start and select Internet Explorer.2Go to the page that contains the link to the application you want to download.3Highlight the link to the file, and then press Center to start the download process.4If prompted, select the folder where you want to store the file.5When the download has finished, press Start and select Programs.6Select File Explorer .7Go to the folder you selected in step 4. If you did not select a folder, go to the My Documents folder.8Select the file you downloaded to start the installation program.Installing applications from your computerThere are many applications available for your smartphone. To get started, check out the selection at palm.com/treopro.BEFORE YOU BEGIN To install an application from your computer to your smartphone, you must first install the desktop sync software on your computer (see Installing Desktop Sync Software: Windows XP and Windows Vista).1Connect your smartphone to your computer to synchronize and install the application(s) on your smartphone.2Open My Computer or Windows Explorer on your computer.3Double-click the icon representing your smartphone.4Copy the application file(s) into the folder.Installing applications onto an expansion cardBEFORE YOU BEGIN To install an application from your computer to an expansion card, you must first install the desktop sync software on your computer (see Installing Desktop Sync Software: Windows XP and Windows Vista).1Insert the expansion card (sold separately) into the expansion card slot (see Inserting and removing expansion cards).
YOUR APPLICATION AND INFO MANAGEMENT TOOLSREMOVING APPLICATIONS26012CHAPTER2Connect your smartphone to your computer using the USB cable.3Open My Computer or Windows Explorer on your computer.4Double-click the icon representing your smartphone.5Navigate to the folder representing the expansion card.6Copy the application file(s) into the expansion card folder.Installing Java games and applicationsYou can install Java application files called Midlets onto your smartphone, either from your computer or from the Internet.1Press Start and select Programs.2Select Java .3Press Menu (right softkey), select Install, and then select Local (to install a file from your computer) or Internet.After you install the file, press Menu (right softkey) to perform various tasks using the file.Removing applicationsTo free up memory on your smartphone, you can remove applications that you no longer use. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the Read-Only Memory (ROM) portion of your smartphone.1Press Start and select Settings.2Select the System tab, and then select Remove Programs .3Select the application that you want to remove.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSSHARING INFORMATION 26112CHAPTER4Select Remove.5Select Ye s to confirm the deletion.Sharing informationYour smartphone comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way to send your info or to receive info from another device.•In many applications, you can send a file or an entry by email or by beaming. Open the app to the file or entry list and highlight the item you want to send. Press Menu (right softkey) and select the Send or Beam option.•In the Messaging application, you can insert a picture or attach a note or other file to an email. You can also receive pictures and attachments (see Your email).•You can attach a picture, video, or sound file to a multimedia message (see Creating and sending a multimedia message).•You can synchronize to share info between your smartphone and your computer or between your smartphone and Microsoft Exchange Server 2003 SP2 or 2007 (see Synchronizing information).•If you are near someone, you can beam files and applications between your smartphone and your neighbor’s device using the IR port or Bluetooth® wireless technology (see Beaming information).•You can also store files on an expansion card and share the expansion card (see Using expansion cards).Beaming informationYour smartphone is equipped with an IR (infrared) port that enables you to beam information to another device with an IR port. The IR port is located on the side of your smartphone closest to the stylus, near DID YOU KNOW?Built-in applications that cannot be deleted are not listed in the Remove Programs list.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION26212CHAPTERthe top. You can also beam using the Bluetooth wireless technology on your smartphone.The normal range for beaming with IR is about eight inches (20 centimeters). The maximum range for beaming with Bluetooth technology is about 30 feet (10 meters). Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors.Beaming an entry or file BEFORE YOU BEGIN To beam using Bluetooth technology, make sure your smartphone has the Bluetooth feature turned on (see Entering basic Bluetooth settings).1Highlight the entry or file you want to beam.2Press Menu (right softkey) and select Beam… (the menu item changes names based on the type of item you highlighted). In Contacts, press Menu (right softkey) and select Send Contact > Beam.3Select one of the following options:Bluetooth: When the name of the receiving device appears, select it to begin the transfer. A blue icon indicates a Bluetooth connection.TIPFor best results, the path between the two devices must be clear of obstacles, and both devices must be kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight.DID YOU KNOW?The type of information you can beam depends on the type of device you are beaming to. Other Windows Mobile 6 Professional devices are always compatible with your Treo Pro smartphone.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSBEAMING INFORMATION 26312CHAPTERIR: Select Infrared. Point the IR port on your smartphone directly at the IR port of the receiving device. A red icon indicates an IR connection.4Wait for Done to appear next to the name of the receiving device before you continue using your smartphone.Turning on the option to receive beamed informationBy default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device.1Press Start and select Settings.2Select the Connections tab, and then select Beam .3Check the Receive all incoming beams box.Receiving beamed information1Press End to turn on your screen if it is not already on.2If you are beaming over an IR connection, point the IR port on your smartphone directly at the IR port of the transmitting device.3When the Receiving Data message appears, select Ye s to receive the beam.TIPThe regional setting determines the list of characters that can be used when info is beamed between devices. If you try to send or receive a character that is not on the list, it appears as a question mark (see Setting display formats).
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS26412CHAPTERUsing expansion cardsThe expansion card slot on your smartphone enables you to add microSD cards to extend the storage capacity of your smartphone. For example, microSD expansion cards can store the following:Expansion cards are sold separately.Inserting and removing expansion cards1With the back panel facing you, press the lower-right corner of the panel with your right thumb. Then use both thumbs and firmly slide the panel away from you to release it.•Pictures •Videos•Games•Applications•MP3 audio files•Email attachments•DatabasesTIPWe recommend that you purchase preformatted expansion cards. To format a card on your own, you may need to connect a card reader (sold separately) to your computer.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 26512CHAPTER2Insert a microSD card (sold separately) into the expansion card slot.1Notch2Wi-Fi button3Push the card into the slot until you feel the card click into place.4Replace the back panel.5To remove an expansion card, repeat step 1 to remove the back panel, and then push the card in to release it.6Replace the back panel.Opening applications on an expansion cardAfter you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.1Insert the expansion card into the expansion card slot.2Press Start and select Programs.3Select File Explorer .4Tap the Show list in the upper-left corner and select Storage Card.TIPThe expansion card slot has a push-push mechanism: push in gently to insert a card; push in gently to remove it.21TIPTo run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS26612CHAPTER*Show list5Select the application you want to open.Saving files to an expansion cardYou can save space on your smartphone by saving files to an expansion card. For example, when you create new Word Mobile documents, notes, Excel® Mobile workbooks, pictures, videos, and audio files, you can save them directly to an expansion card. Saving files to an expansion card also makes it easy to share those files with others. (Some applications may not support this feature.)1Insert an expansion card into the expansion card slot.2Open the application from which you want to save the info.3Press Menu (right softkey) and select Options or To o l s > Options.4Select the option for where to save info, and then select Storage Card. The option name changes depending on the application you are in.5Press OK .Moving info between your smartphone and an expansion card from within an applicationIn certain applications—for example, Pictures & Videos and the Office Mobile applications—you can move files directly to another location. For applications that do not support this feature, see Moving info between your smartphone and an expansion card using File Explorer.*TIPIf you don’t see a Save to option on the Options screen, look on the other tabs (if present). If you still can’t find a Save to list, the application may not support this feature.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSUSING EXPANSION CARDS 26712CHAPTER1Insert an expansion card into the expansion card slot. 2Open the application from which you want to move the info.3Go to the list view, tap the Show list in the upper-left corner, and highlight the file or application you want to move.4Press Menu (right softkey) and select Rename/Move.5Select the Location list, and then select where you want to move the info: Storage card or Main memory.6Press OK .Moving info between your smartphone and an expansion card using File Explorer1Insert the expansion card into the expansion card slot.2Press Start and select Programs.3Select File Explorer .4Highlight the file or application you want to copy or move (see Exploring files and folders).5Press Menu (right softkey) and select Edit > Copy or Edit > Cut.6Go to the folder where you want to place the selected item.7Press Menu (right softkey) and select Edit > Paste.8Press OK .Viewing available expansion card memory1Insert the expansion card into the expansion card slot.2Press Start and select Settings.3Select the System tab, and then select Memory .4Select the Storage Card tab.5Press OK .Exploring files on an expansion card1Insert the expansion card into the expansion card slot.2Press Start and select Programs.3Select File Explorer .4Tap the Show list in the upper-left corner and select Storage Card.TIPYour applications are usually located in the My Device/Program Files folder.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSACCESSING INFORMATION ON A REMOTE COMPUTER26812CHAPTER5Select the folder or files you want to view.6Press OK .Renaming an expansion cardIf you change the contents of an expansion card, you may want to rename the card to better match its contents.1Insert the expansion card into the expansion card slot.2Press Start and select Programs.3Select File Explorer .4Tap the Show list in the upper-left corner and select My Device.5Highlight the current expansion card name (Storage Card by default).6Press Menu (right softkey) and select Rename.7Enter a new name for the card.8Press OK .Encrypting an expansion cardWhen you encrypt an expansion card, the info on the card can be read only by your smartphone—so no one can see what’s on the card if it gets lost or stolen.1Insert the expansion card into the expansion card slot.2Press Start and select Settings.3Select the System tab, and then select Encryption.4Check the Encrypt files when placed on a storage card box.NOTE If your organization enforces an encryption policy, you can see that the box is checked, but you cannot uncheck it.Accessing information on a remote computerRemote Desktop Mobile is a technology that allows you to use your smartphone to connect to a remote computer in a different location through the internet TIPBefore copying information to or renaming the files or folders on an expansion card, or renaming the card itself, make sure the card is not write-protected. See the instructions that came with your card for details.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSACCESSING INFORMATION ON A REMOTE COMPUTER 26912CHAPTER(using a data or Wi-Fi connection). For example, you can connect to your work computer and have access to all of your applications, files, and network resources as though you were in front of your computer at work. You can leave applications running at work and then see your work computer’s desktop displayed on your smartphone, with the same applications running.BEFORE YOU BEGIN Do the following:•Be sure to subscribe to data services from your wireless service provider. This is necessary for browsing the web.•Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).•If you have access to a Wi-Fi network, verify that Wi-Fi is on and gather any necessary network connection settings (see Connecting to a Wi-Fi network).•Ensure that the target computer is on and connected to the internet.Accessing a remote computerBEFORE YOU BEGIN Ask the remote computer administrator for your computer username, password, and domain if you don’t know them.1Press Start and select Programs.2Select Remote Desktop Mobile .3Enter the name of the computer you want to access. If you are accessing a computer you’ve already entered, select the computer name from the list.4Enter the username, password, and domain you use to access the remote computer.5Press OK .Customizing Remote Desktop Mobile1Press Start and select Programs.2Select Remote Desktop Mobile .3Press Menu (right softkey) and select Options.4On the Display tab, select any of the following options:Colors: Set how to display colors from the remote computer on your smartphone screen.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR27012CHAPTERFull screen: Set whether you want the remote computer display to take up your entire smartphone screen.Fit remote desktop to screen: Set whether you want to resize the remote computer display so that the entire display fits on your smartphone screen.5Select the Resources tab, and then select one or both of the following options:Device storage: Set whether to map your smartphone’s storage memory to the remote computer.Remote desktop sound: Sets whether sounds from the remote computer are muted completely, played on the remote computer, or played on your smartphone.6Press OK .CalculatorYou can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division.Performing calculations1Press Start and select Calculator.2Enter numbers and perform calculations, including the following: Clears the last digit in a multidigit entry. Clears the current calculation or the displayed number.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR 27112CHAPTER Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive.Using the Calculator memory•To store a displayed number, tap the box to the left of the entry box. An M appears in the box.•To add the displayed number to the number stored in memory, tap or press P.•To display the number stored in memory, tap . •To clear the memory, tap .TIPYou can paste numbers into Calculator as well as copy calculation results to be pasted into another app.TIPFor more advanced calculations, use Excel Mobile. See Excel Mobile® for details.DID YOU KNOW?When you store a number in memory, it replaces the number that is currently stored.
YOUR APPLICATION AND INFO MANAGEMENT TOOLSCALCULATOR27212CHAPTER
CHAPTER273Your personal settings13Customizing is optional. But why not personalize your Treo™ Pro Smartphone by Palm to make it match your lifestyle and work even harder for you?You can easily customize the sounds, fonts, screen colors, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery. There are lots of ways to make your smartphone work better for you.Benefits•Conserve power•Secure your phone and your data•Make your screen easy to read•Streamline smartphone use
In this chapterToday screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 278Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 286System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
YOUR PERSONAL SETTINGSTODAY SCREEN SETTINGS 27513CHAPTERToday screen settingsSelecting your Today screen background1Press Start and select Settings.2On the Personal tab, select To d a y .3On the Appearance tab, check the Use this picture as the background box.4Select Browse.5Select the picture you want to use.6Press OK .Selecting which items appear on your Today screen1Press Start and select Settings.2On the Personal tab, select To d a y .3Select the Items tab.4Check the boxes next to the items you want to appear on your Today screen, and uncheck any items that you do not want to appear.TIPYou can also open Settings from your Today screen by pressing Settings (right softkey).TIPTo change the color theme for your smartphone, select a new theme from the Appearance tab in Today Settings (see Changing the system color scheme).
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS27613CHAPTER5(Optional) Highlight an item and select Move Up or Move Down to change the order in which items appear on the Today screen.6(Optional) Highlight an item and select Options (if available) to configure the settings for the item. Press OK to return to Today Settings.7Press OK .System sound settings When you’re in a meeting, at the movies, or anywhere that silence is required, you can immediately silence all sounds on your smartphone, including Calendar notifications and system sounds. This does not mute the speaker during phone calls.Silencing sounds1Slide the Ringer switch to Sound Off . The smartphone vibrates briefly.2To hear all sounds again, slide the Ringer switch to Sound On .When you slide the Ringer switch back to the Sound On position, it restores the previous sound settings. For example, if the smartphone ring volume is set to the loudest setting and you slide the Ringer switch to Sound Off, you do not hear the smartphone ring. When you move the Ringer switch back to Sound On, the smartphone ring volume is still set to the loudest setting.1Sound On2Sound OffDID YOU KNOW?There are lots of third-party plug-ins available for your Today screen.1 2
YOUR PERSONAL SETTINGSSYSTEM SOUND SETTINGS 27713CHAPTERSelecting Sounds & Notifications1Press Start and select Settings.2On the Personal tab, select Sounds & Notifications .3On the Sounds tab, set any of the following options:Events: Turns sounds on/off for system warnings and error messages.Programs: Turns sounds on/off in the applications on your smartphone.Notifications: Turns alarms and reminders on/off in the applications on your smartphone.Screen taps: Turns sounds associated with tapping the screen on/off, and sets the volume level when this sound is turned on.Hardware buttons: Turns sounds associated with pressing buttons on/off, and sets the volume level when this sound is turned on.TIPCan’t get music to play out of the built-in MP3 player? Check the Ringer switch. If it’s set to Sound Off, you won’t be able to hear music. DID YOU KNOW?Your smartphone includes a silent alarm that can vibrate even when the Ringer switch is set to Sound Off. TIPTo add, preview, delete, and send sounds, select the Manage tab. To add a sound, press Menu (right softkey), select Add, and navigate to the sound file. To play a sound, select it and press Play (left softkey). To delete a sound, highlight it and press Backspace. To send a sound, highlight it, press Menu (right softkey), and select Beam Sound or Send Sound.
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS27813CHAPTER4Select the Notifications tab and set any of the following options:Event: Specifies the action for which you want to change the settings. NOTE The settings described here apply to all event types except phone calls. To set notifications for the various phone call types, see Selecting ringtones and display notices.Play sound: Lets you turn the sound on/off for the selected event. To select a different sound, select the list to the right of this setting, and then select a different sound. To preview the sound, select Play Sound, and then select Play.Repeat: Indicates whether the sound plays more than once, if turned on.Display message on screen: Indicates whether a notification message appears onscreen for the selected event.Vibrate when ringer switch off/on: Indicates whether your smartphone vibrates to notify you about the selected event.5Press OK .Display and appearance settingsAdjusting the brightness1Press Option and then press . 2Press Left and Right to adjust the brightness for when your smartphone is running on battery power and when it is running on external power.3Press OK .
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS 27913CHAPTERChanging the text size and clarity1Press Start and select Settings.2Select the System tab, and then select Screen .3Select the Te x t S i z e tab.4Press Left and Right to adjust the text size.5Select the Clear Type tab.6To smooth the edges of screen fonts, check the Enable Clear Type box.7Press OK .Displaying the clockYou can display a clock at the top of every screen. You can also choose between a digital and an analog clock display.1Press Start and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the More tab.4To display the clock, check the Display the clock on the title bar in all programs box.5Press OK .6To change the clock display format, tap and hold the clock and select Analog or Digital. If you select analog format, a clock icon appears displaying the time.Setting display formats1Press Start and select Settings.2Select the System tab, and then select Regional Settings .
YOUR PERSONAL SETTINGSDISPLAY AND APPEARANCE SETTINGS28013CHAPTER3On the Region tab, select a region from the list. The region selection determines all display formats (date, time, and so on) on your smartphone unless you use another Regional Settings field to select a different format for a specific type of display item.4(Optional) Select any of the following tabs to customize individual format settings:Number: Sets the decimal symbol and number of decimal places, the digit grouping symbol and group size, list separators, negative number sign symbol and format, leading zero display, and measurement system (metric versus U.S.).Currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format.Time: Sets the time style, separators, and AM and PM symbols.Date: Sets the short date style, separators, and long date style.5Press OK .Aligning the screen to correct tapping problemsOccasionally, your screen may need to be readjusted. You know your screen needs adjustment if the wrong feature is activated when you tap the screen. To fix the problem, align the screen.1Press Start and select Settings.2Select the System tab, and then select Screen .3On the General tab, select Align Screen. 4Tap the screen where indicated.5Press OK .
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 28113CHAPTERChanging the system color scheme1Press Start and select Settings.2On the Personal tab, select To d a y .3On the Appearance tab, select a theme in the list.4Press OK .Application settingsArranging the Start menuYou can change the seven applications listed on the Start menu. You can still access the remaining applications by selecting Programs from the Start menu, and then selecting the application’s icon.1Press Start and select Settings.2On the Personal tab, select Menus .3Check the boxes next to the applications you want to see in the Start menu.4Press OK .Reassigning buttonsYou can use Buttons Settings to select which applications to associate with many of the buttons and key combinations on your smartphone.TIPYou can also set the background for your Today screen (see Selecting your Today screen background).TIPDon’t forget the six icons across the top of the Start menu. They’re the apps you opened most recently, and it’s easy to get back to them: just use the 5-way to select one of the icons.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS28213CHAPTER1Press Start and select Settings.2On the Personal tab, select Buttons .3On the Program Buttons tab, highlight the button or key combination you want to change in the Button list. The hardware buttons are mapped to the following items:Start = Start menuOK = OK/CloseOption + Phone/Send = Internet ExplorerOption + Start = File ExplorerOption + OK = Task ManagerOption + Calendar = CalculatorOption + Messaging = TasksHold Side = Camera4Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected.5Select the Up/Down Control tab and adjust the settings for the Up and Down buttons on the 5-way.6Press OK .Setting up voice commandsIMPORTANT The Voice Command application is available only for English, French, and German.Voice commands enable you to use speech to execute some commands on the Start menu and the Programs screen.1Assign the Hold Side button to Voice Command. See Reassigning buttons for details.2Press Start and select Settings.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 28313CHAPTER3On the Personal tab, select Voice Command .4Check the Enabled box.5Select the items you want to enable. If an item is highlighted and the Options button is active, select Options to choose the features you want enabled for the highlighted item.6Select Notifications and select the options for how you want to receive voice command notifications.Using voice commandsIMPORTANT Do not use voice commands in your car until you read the End user notice about this kind of usage; see the safety and legal information included in your smartphone package for information.1Set the Ringer switch at the top of your smartphone to Sound On .2Hold your device close to your mouth, and press and release the assigned Voice Command button (see Setting up voice commands). A tone plays and a microphone icon appears at the top of your screen.3In a clear voice, say the command. For example:To access Help: Say “Help.” After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer. For example, say “General” to access general Help topics.To access your Calendar: Say “Start Calendar.”To access your music: Say “Start Windows Media.” After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS28413CHAPTERSetting input options1Press Start and select Settings.2On the Personal tab, select Input .3On the Input Method tab, set any of the following options:NOTE The Input Method options you specify apply only to entering info using the screen. You can still enter info using your smartphone’s keyboard regardless of the onscreen input method you choose.Input method: Specifies which onscreen input method you want to use:•Block Recognizer: Use a single stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text. Use gestures to enter Return and Backspace.•Keyboard: Tap keys on the onscreen keyboard to enter text.•Letter Recognizer: Write individual letters, numbers, and punctuation, which are converted into typed text.Large/Small keys: If you selected Keyboard, select whether to use large or small onscreen keys. If you select Large keys, check the box if you want to use gestures for the space bar and the Backspace, Shift, and Return keys.Options: If you selected Letter Recognizer, select Options and select the options you want.TIPYou can move quickly through voice commands by stopping the voice command response before it finishes. When Voice Command responds, you can press the Voi ce Command button before it completes the question. After the microphone icon is visible, you may say your answer.
YOUR PERSONAL SETTINGSAPPLICATION SETTINGS 28513CHAPTER4Select the Word Completion tab and set any of the following options:Suggest words when entering text: Indicates whether word suggestions appear as you enter text. You can also specify how many letters you want to enter before a suggestion appears, how many suggestions you want to see, and whether a space appears after you insert a suggested word. This option is disabled by default.Clear Stored Entries: Deletes the database of word suggestions.Enable Auto Correct: Indicates whether common misspellings such as “teh” are corrected automatically.5Select the Options tab and set any of the following options:Voice recording format: Specifies the format in which you save voice notes.Default zoom level for writing: Specifies the initial size of text entered from onscreen writing methods.Default zoom level for typing: Specifies the initial size of text entered using the keyboard.Capitalize first letter of sentence: Specifies whether the first letter of a sentence automatically appears in TIPTo enter a suggested word, press Down to highlight the suggestion, and then press Center to accept it.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO28613CHAPTERuppercase, without requiring you to press a Shift key.Scroll upon reaching the last line: Specifies whether the display automatically scrolls when you select the last line of visible info.6Press OK .Locking your smartphone and infoYour smartphone includes several features that help you protect it from inadvertent use and keep your information private. The security software lets you use your smartphone for emergency calls, such as dialing your national emergency number (such as 911, 112, or 999), even if it is locked.Keyguard: Manually disables all buttons and the screen’s touch-sensitive feature to prevent accidental presses.Auto-Keyguard and touchscreen lockout: Automatically enables Keyguard after a period of inactivity and lets you disable the screen’s touch-sensitive feature during an active call.System password lock: Requires a password to see any information on your smartphone.Locking your keyboard (Keyguard)By default, your keyboard locks so that you don’t accidentally press buttons or activate screen items.To dismiss Keyguard: Press Center .TIPTo avoid accidentally pressing onscreen buttons while you’re holding your smartphone up to your ear to speak, you can disable the screen’s touch-sensitive feature during active calls. When the screen’s touch-sensitive feature is disabled, you must use the 5-way navigator to access items on the screen.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 28713CHAPTERTo manually turn on Keyguard when your smartphone screen is on: Do one of the following:•Press and hold End .•Press Option + End .Turning on Auto-KeyguardAuto-Keyguard enables you to configure the Keyguard feature.1Press Start and select Settings.2On the Personal tab, select Keyguard .3Select the Auto-Keyguard list and disable the Auto-Keyguard feature or set the period of inactivity that passes before the keyboard automatically locks.4Press OK .Locking your screen1Press Start and select Settings.2On the Personal tab, select Keyguard .3Under Disable touchscreen, check or uncheck the While on a phone call box to determine whether the screen’s touch-sensitive feature is disabled during a call.4Press OK .Locking your smartphoneTo protect your personal information, you can lock the system so that you need to enter your password to access any of your TIPIf you’re using a headset or hands-free device, you can manually turn on Keyguard during a call to prevent accidental key presses.TIPIf your Today screen is displayed and you’re not on a call, you can also turn on Keyguard by pressing End.
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO28813CHAPTERinformation or use other features of your smartphone.IMPORTANT If you lock your system, you must enter the exact password to unlock it. If you enter an incorrect password, you are given another chance. Each time an incorrect password is entered, you are given progressively longer time periods between your chances to enter the password. If you forget the password, you need to perform a hard reset to resume using your smartphone. Performing a hard reset deletes all the entries in your smartphone. However, you can restore all previously synchronized info the next time you sync (see Synchronizing information).1Press Start and select Settings.2On the Personal tab, select Lock .3On the Password tab, check the Prompt if device unused for box to turn on the password feature.4Select the first list, and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system.5Select the Password type list, and then select a format for your password:Strong alphanumeric: A strong alphanumeric password must contain at least seven characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation.Simple PIN: A simple PIN must contain at least four characters and includes numerals only. You do not need to press Option before entering the PIN numerals.6Select Password and enter your password.7Select Confirm and enter the password again.8(Optional) Select the Hint tab and enter a hint to help you recall your password.9Press OK .
YOUR PERSONAL SETTINGSLOCKING YOUR SMARTPHONE AND INFO 28913CHAPTEREntering owner informationYou can enter personal information that you want to associate with your smartphone, such as your name, company name, and phone number. You can also set whether you want this information to appear when you turn on your smartphone. If you lose your smartphone, this feature can help the person who finds it return it to you.1Press Start and select Settings.2On the Personal tab, select Owner Information .3On the Identification tab, enter any of the information you want to include.4Select the Notes tab and enter any additional text you want to include.5Select the Options tab and check the boxes to indicate which info (if any) you want to appear on the screen when you turn on your smartphone.6Press OK .TIPIf you lock your smartphone and use a Simple PIN as the password, you can dial an emergency number by entering the number in the password field and pressing Phone/Send. You do not need to press Option before entering the number. However, if you select Strong alphanumeric as the password type, you must first press Option twice before entering an emergency number in the password field.TIPYou can also display your Owner Information on your Today screen. See Selecting which items appear on your Today screen for details.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS29013CHAPTERSystem settingsSetting the date and timeUse Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit.To set the display format for the date and time, see Setting display formats.1Press Start and select Settings.2Select the System tab, and then select Clock & Alarms .3On the Time tab, select Home.4Select the first list, and then select the time zone for your home location.5Select the hour and press Up or Down to increase or decrease the hour setting. Repeat this process for the minute, seconds, and AM/PM settings.6Select the month and press Up or Down to increase or decrease the month setting. Repeat this process for the date and year settings7(Optional) Select Visiting and set the info for a location that you visit often.8Press OK .9If prompted, select Ye s to accept your changes.Synchronizing the date, time, and time zone with the networkBy default, your smartphone synchronizes the date, time, and time zone with your wireless service provider’s network whenever your phone is on and you are inside a coverage area. 1Press Start and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the More tab.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 29113CHAPTER4To disable this option, uncheck the Enable local network time box. 5If you want to keep your smartphone date and time set for your selected location, uncheck the Use network time zone box.Setting system alarmsSystem alarms let you set alarms that are not associated with a task or appointment. For example, you can use your smartphone as an alarm clock when you travel, or set alarms to remind you when it’s time to take medication or pick up the kids. 1Press Start and select Settings.2Select the System tab, and then select Clock & Alarms .3Select the Alarms tab.4Check a box to turn on that alarm.5Select Description next to the box you checked and enter a description for the alarm.6Tap the days of the week you want the alarm to go off. You can select multiple days for each alarm.7Tap the time, set the time you want the alarm to go off, and press OK .8Select the alarm icon and check the boxes to select how you want the alarm to go off. You can choose a single sound, a repeating sound, a flashing light, or vibration.9Press OK twice.10 If prompted, select Ye s to accept your changes.TIPTo change the alarm sound, select the alarm sound icon, select the Play Sound list, and then select the alarm sound you want to use.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS29213CHAPTERManaging identity certificatesYour smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service.1Press Start and select Settings.2Select the System tab, and then select Certificates .3Select any of the following tabs:Personal: Displays certificates that establish your identity when you log in to a secured network, such as a corporate network.Intermediate: Displays certificates issued from a root certificate whose purpose is to then issue personal certificates.Root: Displays certificates that identify the computers, such as servers, to which you connect. These certificates help prevent unauthorized users from accessing your smartphone and information.4To view certificate details, select the certificate.5Press OK .Enabling error reportingError Reporting sends info that helps diagnose application errors for devices running Windows Mobile® software. When an error is detected, a text file is created. You can review the file and choose whether you want it delivered to Microsoft Support. The information is used by programming groups at Microsoft for quality control and is not used for tracking individual users or installations for any marketing purpose. The info that is collected is technical info about the state of your system when the error occurred. No documents (or any info contained in them) are intentionally sent with the report. To ensure further security, the report is transmitted by means of a secure TIPTo delete a certificate, highlight the certificate name, press and hold Center on the 5-way, and then select Delete from the shortcut menu.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 29313CHAPTERconnection and is kept confidential and anonymous in a limited-access database.Your smartphone must be connected to your computer when you send the error report—provided your computer is connected to the Internet.1Press Start and select Settings.2Select the System tab, and then select Error Reporting .3Select whether you want to enable or disable error reporting.4Press OK .How much storage space do I have left?1Press Start and select Settings.2Select the System tab, and then select Memory .3Select either of the following tabs:Main: Displays the amount of memory assigned to your applications and info, as well as the amount of memory in use versus the available memory.DID YOU KNOW?This error-reporting method meets the privacy regulations of the European Union (EU) as well as the Fair Information Practice Principles of the Federal Trade Commission in the United States. To view the Fair Information Practice Principles, visit the Federal Trade Commission website at ftc gov/reports/privacy3/fairinfo htmTIPIf storage memory is low, consider using an expansion card to store files (see Using expansion cards). If program memory is low, close some applications to avoid slow smartphone performance (see Closing applications). You can also tap Find at the bottom of the screen to search for large files to delete so that you free up memoryTIPYou can also open Memory settings by selecting the running programs icon in the upper-right corner of the Today screen, and then selecting the memory icon.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS29413CHAPTERStorage Card: Displays the amount of memory available on an expansion card that has been inserted into the expansion slot on your smartphone.4Press OK .Optimizing power settings1Press Start and select Settings.2Select the System tab, and then select Power .3On the Battery tab, view the power remaining in your battery.4Select the Advanced tab and set whether your smartphone screen turns off automatically after a specified period of inactivity. You can assign different intervals for battery power and external power.5Select the Screen Saver tab, and check the box to enable the screen saver feature, or uncheck it to disable the screen saver.6Press OK .TIPAn easy way to check the battery level is by tapping the battery icon in the title bar.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS 29513CHAPTERTurning wireless services on/off To quickly turn all wireless services on or off, press and hold Power .Follow these steps to turn individual wireless features on or off:1On the Today screen, select your wireless service provider name, or select Phone off / Digital Roam if your wireless service provider name is not displayed.2Select a wireless feature to turn it on or off. The current state of the feature, ON or OFF, appears on a gray background. The description of the feature tells you what you can change it to. In the illustration, Airplane Mode and Wi-Fi are off, and Phone and Bluetooth are on.3Press OK .You can also turn wireless services on and off by tapping the signal-strength icon at the top of the screen and selecting Comm Manager. TIPTo conserve additional battery power, disable the screen saver or adjust the display backlight setting. Press Start and select Settings. Select the System tab, and then select Backlight. On the Battery Power tab, set whether the display backlight turns off automatically after a period of inactivity. You can also select the External Power tab to turn off the backlight when your smartphone is connected to an external charging source.TIPTo change the settings for one of the displayed wireless features, press Settings (right softkey) and select the wireless feature you want to change.
YOUR PERSONAL SETTINGSSYSTEM SETTINGS29613CHAPTERUpdating the system softwareWindows Update for Windows Mobile lets you download security updates and other important updates to the Windows Mobile operating system software on your smartphone.1Press Start and select Settings.2Select the System tab, and then select Windows Update.3On the Update Setup screen, press Next (right softkey).4Select whether you want to run Windows Update manually or you want it to check for updates automatically, and press Next (right softkey).5If you selected automatic updates, check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your smartphone. Using your data plan means that updates may occur more frequently but may result in additional data charges. Press Next (right softkey).6Press Finish (left softkey).If you selected Automatic in step 4, Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing Check Now (left softkey).To view detailed results of the last check for updates, press Menu (right softkey) and select View details.TIPSelect View privacy statement to read about how using Windows Update affects the personal information on your smartphone.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 29713CHAPTERConnection settingsManaging ISP settingsYour smartphone is already set up to connect to the Internet using a high-speed data connection on your wireless service provider’s network. To connect to the Internet, simply start Internet Explorer Mobile.For special situations, such as connecting to your Internet service provider (ISP) or to a remote access server (RAS), you can set up another connection.BEFORE YOU BEGIN Obtain the following information from your ISP or system administrator:•ISP server phone number or access point•Username•Password1Press Start and select Settings.2Select the Connections tab, and then select Connections .3On the Tasks tab, select Manage existing connections.4Select the Modem tab. 5Highlight the connection you want to view or change and select Edit, or select New to create a new connection.6Follow the onscreen instructions to edit or create the connection.Connecting to a VPNIf you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the company’s firewall (security layer).BEFORE YOU BEGIN Check with your company’s system administrator to see if a VPN is required for accessing the corporate network. If you need a VPN, you TIPTo switch between manual and automatic updates, open Windows Update, press Menu (right softkey), and select Change Schedule. To select or deselect the option to use your data plan to check for and download updates, press Menu (right softkey) and select Connections.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS29813CHAPTERmust purchase and install a third-party VPN client in order to use this feature.Ask your corporate system administrator for the following information:•Your username and password•Your server’s domain name•Your server’s TCP/IP settings •Your server’s host name or IP address1Install your third-party VPN client (see Installing applications).2Press Start and select Settings.3Select the Connections tab, and then select Connections .4On the Tasks tab, select Add a new VPN server connection.5Follow the onscreen instructions to enter the settings provided by your corporate system administrator.Setting up a proxy server1Press Start and select Settings.2Select the Connections tab, and then select Connections .3On the Tasks tab, select Set up my proxy server.4Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes.5Select Proxy server and enter the proxy server name.6Press OK .Ending a data connectionIf your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when you’ve finished browsing the web.TIPTo manually start a data connection on your wireless service provider network or another network, go to Connections Settings, and on the Tasks tab, select Manage existing connections. Tap and hold the connection you want to start, and then select Connect from the shortcut menuTIPTo change settings such as the port number, proxy server type, or credentials, select Advanced.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS 29913CHAPTER1On the Today screen, press Down to select your wireless service provider name, and then press Center .2Select Data Connection.Enrolling a domainIf your company uses Microsoft System Center Mobile Device Manager, you may need to use the Domain Enroll settings to register your smartphone within your company’s network.IMPORTANT After you enroll your smartphone in your company’s network, your system administrator can turn various features on your smartphone on and off. If a feature, such as the camera or messaging, worked previously and this feature no longer works after enrollment, contact your system administrator to find out if this feature is disabled on your smartphone.1Press Start and select Settings.2Select the Connections tab, and then select Domain Enroll .3Press Enroll (right softkey).4Follow the onscreen instructions to complete the enrollment process.
YOUR PERSONAL SETTINGSCONNECTION SETTINGS30013CHAPTER
CHAPTER301Troubleshooting14Although we can’t anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/treopro.
In this chapterTransferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 303Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 303Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 327Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
TROUBLESHOOTINGTRANSFERRING INFO FROM ANOTHER DEVICE 30314CHAPTERTransferring info from another deviceFor information on transferring your info from a previous Windows Mobile® device or from a Palm OS® by ACCESS device to your new Treo™ Pro Smartphone by Palm smartphone, visit palm.com/treopro for instructions.IMPORTANT Do not use a backup utility to transfer your info from another device to your new smartphone. This can cause your smartphone to malfunction.Reinstalling the desktop softwareIf you have problems synchronizing when using your desktop synchronization software, you may need to reinstall the software.BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software. In large organizations, these are usually granted by the system administrator.1Shut down your computer and turn it on again.2On your computer, click Start > Control Panel > Add or Remove Programs.3Remove your desktop software. For computers running Windows XP, the software is called Microsoft ActiveSync. For computers running Windows Vista, the software is called Windows Mobile Device Center.4Quit any active applications, including virus scanners and Internet security applications.DID YOU KNOW?You can purchase a third-party application that lets you run Palm OS® applications on your smartphone.DID YOU KNOW?If you have questions about Windows Mobile, you can go to windowsmobile.com. Search for Palm devices for information.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE30414CHAPTER5On your smartphone, press Start and select Programs.6Select PC Setup .7Select Set up my PC.8Press OK .9Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone. Installation starts automatically.Resetting your smartphonePerforming a soft resetPerforming a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help.1If your smartphone responds to key presses, press and hold Power to turn off your phone.2If the screen display is on, press Power to turn off the screen.3Remove the back panel from your smartphone (see Removing the back panel).4Slide the stylus out from its slot.5Use the stylus tip to gently press the reset button.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE 30514CHAPTER6Wait for the progress bar on the Palm® logo screen to fill before continuing to use your smartphone.7Slide the back panel into place.Performing a hard resetA hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset. You can restore previously synchronized information the next time you sync.IMPORTANT Synchronize to restore your Outlook data, such as Outlook email, Calendar, Contacts, Notes, and Tasks. You can use a backup-and-restore solution. Make sure it’s an application that’s approved by Palm, such as the one included on your smartphone. A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party applications for suggestions on diagnosing third-party software issues.1Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard reset.TIPYou can also do a soft reset by removing the battery and reinserting it.DID YOU KNOW?If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset.TIPSome third-party applications do not create a backup on your computer when you synchronize. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your smartphone after the hard reset. Please contact the application vendor to find out if your info is backed up during synchronization.DID YOU KNOW?When you synchronize after a hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE30614CHAPTER2Remove the back panel from your smartphone (see Removing the back panel).3Slide the stylus out from its slot.4If the screen is off, press Power to wake up the screen.5While pressing and holding End , use the tip of the stylus to gently press and release the reset button.6Continue pressing and holding End until the “Erase all data?” prompt appears. 7Press Up to confirm the hard reset.8Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone.9Slide the back panel into place.10 (Optional) Synchronize to restore your previously synchronized info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings.Replacing the batteryYour smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo Pro models. Do not use a battery from any earlier model of the smartphone.1Press Power to turn off the screen.2With the back panel facing you, push the lower-right corner of the back panel with your right thumb. Then use both thumbs and firmly slide the panel away from you to release it.NOTE The back panel might be difficult to remove the first few times. If you have trouble removing the back panel as described, go to the Knowledge Library at kb.palm.com. Enter 30457 in the solution TIPBe sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com/environment for more information.DID YOU KNOW?Your smartphone stores all your info even when you remove the battery.
TROUBLESHOOTINGRESETTING YOUR SMARTPHONE 30714CHAPTERid field to learn different ways to remove the back panel.3Place a fingernail behind the small tab at the upper-left of the battery, and pull the end of the battery up and out of the compartment to remove the battery.4Align the metal contacts on the new battery with the contacts of the battery compartment, and then press the battery into place.1Battery contacts2Smartphone contacts5Slide the back panel into place.21
TROUBLESHOOTINGPERFORMANCE30814CHAPTERPerformanceThe applications are running slower than usual1Press and hold OK to open Task Manager.2Select Stop All to close all your open applications.3Press OK .If the previous steps don’t fix the problem, try doing a soft reset (see Performing a soft reset). If the problem persists, follow these steps to turn off the Voice Command setting, if it is enabled:1Press Start and select Settings.2Select Personal, and then select Voice Command .3Uncheck the Enabled box.4Press OK .My battery seems to drain quicklyIf you have a push email solution or if you have set up a schedule for wireless synchronization, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery.For more tips on conserving battery life, see Maximizing battery life).I want to charge my smartphone by connecting it to my computer, but when I connect them, a Setup screen appearsIf you want to use the connection between your smartphone and your computer just to TIPBe sure that any third-party applications you use on your smartphone are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly.
TROUBLESHOOTINGSCREEN 30914CHAPTERcharge your smartphone (and not to sync), you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey).ScreenThe screen appears blank1If this is the first time you are turning on your smartphone, you need to take out and reinsert the battery to turn on the screen (see Replacing the battery). Alternately, connect your smartphone to a wall outlet using the USB AC charger (see Charging the battery).2If you’re on a call, when the time period specified in Backlight Settings expires, the screen dims; one minute later, the screen automatically turns off. Press any key except End to wake up the screen. Pressing End hangs up the call.3Look closely at the screen. If you can see a dim image, try adjusting the screen brightness (see Adjusting the brightness).4If that doesn’t work, perform a soft reset (see Performing a soft reset).5If that doesn’t work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again.6If you are using a third-party application, make sure that the application supports 320x320 screen resolution.7If that doesn’t work, perform a hard reset (see Performing a hard reset).The screen doesn’t respond accurately to taps or activates wrong features1Make sure there is no debris trapped under the edges of the screen.2Press Start and select Settings. 3Select the System tab, and then select Screen .4On the General tab, select Align Screen.5Tap the screen where indicated.6Press OK .
TROUBLESHOOTINGNETWORK CONNECTION31014CHAPTERNetwork connectionSignal strength is weak1If you’re standing, move about 10 feet (3 meters) in any direction.2If you’re in a building, move near a window. Open any metal blinds.3If you’re in a building, move outdoors or to a more open area.4If you’re outdoors, move away from large buildings, trees, or electrical wires.5If you’re in a vehicle, move your smartphone so that it’s level with a window.6Try using a hands-free Bluetooth headset to see if that improves the signal strength.My smartphone won’t connect to the mobile network1Try the preceding suggestions for weak signals.2Turn off your phone and turn it on again (see Turning your smartphone on/off).3Perform a soft reset (see Performing a soft reset).My phone seems to turn off by itselfIf a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone can’t determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on).TIPBecome familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal-strength issues.
TROUBLESHOOTINGNETWORK CONNECTION 31114CHAPTERI can’t tell if data services are available The following icons appear in the title bar to indicate whether data services are available:You are in an area that supports mobile broadband (EVDO) data services. EVDO (Evolution Data Optimized) is a wireless broadband technology that is designed for very high-speed data transfer, with average download speeds of 400 to 600Kbps. It is capable of reaching download speeds up to 3.1Mbps and upload speeds up to 1.8Mbps.Your phone is on, and a mobile broadband data connection is active. You can still make or answer calls. When you make or answer a call, the data transmission is automatically interrupted.Your phone is on and is connected to a mobile broadband network, but you are not actively transmitting data. You can still make and answer calls.You are in an area that supports 1xRTT data services. The 1xRTT (single-carrier [1x] radio transmission technology) wireless technology can provide fast data transfer and Internet access with average speeds of 60 to 80Kbps and bursts up to 144Kbps.Your phone is on, and a 1xRTT data connection is active. When you make or receive a call, the data transmission is automatically interrupted.Your phone is on and is connected to a 1xRTT network, but you are not actively transmitting data. You can still make and answer calls.
TROUBLESHOOTINGNETWORK CONNECTION31214CHAPTERMy smartphone won’t connect to the Internet using a data connectionYour smartphone supports EVDO or 1X wireless data networks. To connect to the Internet using this method, you must subscribe to data services with your wireless service provider.•Contact your wireless service provider to verify that your subscription plan includes data services and that these services have been correctly activated. Your wireless service provider should also be able to tell you if there are any outages in your location.•Press and hold Power to turn off your phone, and then press and hold the same button to turn it back on.•Perform a soft reset (see Performing a soft reset).•Confirm that data services are correctly configured on your smartphone by doing the following:1Press Start and select Settings.2Select the Connections tab, and then select Connections . 3On the Tasks tab, select Manage existing connections.4If your wireless service provider’s name appears in the list, press OK . If not, contact your wireless service provider for assistance.•Try using a Wi-Fi connection if you are in an area that supports it.I can’t send or receive text or multimedia messages•Make sure your phone is on and that you’re inside a coverage area (see Turning your phone on).•Contact your wireless service provider to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location. Your wireless service provider should be able to tell you if messaging services have been experiencing transmission delays.•If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of message you’re sending.
TROUBLESHOOTINGNETWORK CONNECTION 31314CHAPTER•If a text message arrives but does not display a notification, perform a soft reset (see Performing a soft reset).I can’t make or receive calls using a hands-free device with Bluetooth® wireless technologyVerify all the following:•The Turn on Bluetooth box is checked in Bluetooth Settings.•Your Bluetooth device is charged and turned on.•Your smartphone is within range of the hands-free device. Bluetooth range is up to 30 feet (10 meters) in optimum environmental conditions, which include the absence of the following: obstacles, radio interference from nearby electronic equipment, and other factors.•The Bluetooth Settings screen is closed.•You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible, move the phone closer to the hands-free device.•The device specifications are compatible with your smartphone.I lost the connection between my smartphone and my Bluetooth headset1Press Start and select Settings.2Select the Connections tab, and then select Bluetooth.3Select the Devices tab.4Select your headset name from the list.5In Partnership Settings, make sure the Hands Free box is checked.6Select Save.7Highlight the headset name.8Press and hold Center to open the shortcut menu and select Set as Hands-Free.9Test your headset by making or receiving a call.If the headset still doesn’t work, delete the existing partnership and create a new one. To delete the partnership:1Press Start and select Settings.2Select the Connections tab, and then select Bluetooth.
TROUBLESHOOTINGSYNCHRONIZATION31414CHAPTER3Highlight the headset device name.4Press and hold Center to open the shortcut menu, and select Delete.5Create a new partnership (see Connecting to devices with Bluetooth® wireless technology.SynchronizationSynchronization enables you to back up the information on your smartphone onto your computer or your server. If you ever need to perform a hard reset or otherwise erase all your information on your smartphone, you can synchronize your smartphone with your computer to restore the info. To make sure you always have an up-to-date backup of your info, synchronize frequently.You can synchronize email and other information directly with Microsoft Exchange Server 2007, or Exchange Server 2003 SP2, using Microsoft Exchange ActiveSync®, or you can synchronize your smartphone with your computer, using the desktop sync software that came with your smartphone.Desktop sync softwareThis section covers issues with synchronizing using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync® desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center.NOTE See Exchange ActiveSync (wireless synchronization) for help with direct wireless synchronization with an Exchange server.DID YOU KNOW?You can go to the Windows Mobile website for more information at windowsmobile.com. DID YOU KNOW?A common cause of sync problems is the presence of protective software, such as VPNs or firewalls, on your computer or network.
TROUBLESHOOTINGSYNCHRONIZATION 31514CHAPTERMy smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen.Your connection did not switch to sync mode. Follow these steps to switch modes manually.1On your smartphone, press Start and select Programs.2Select PC Setup .3Select Synchronize.4If you still cannot synchronize, go to palm.com/treopro for synchronization support.I am in sync mode, but synchronization isn’t working.Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but want to synchronize, switch to setup mode so that you can install the software.1On your smartphone, press Start and select Programs.2Select PC Setup .3Select Set up my PC.4Connect your smartphone to your computer using the USB cable.5On your computer, follow the onscreen prompts to update or install the appropriate sync software for your computer (ActiveSync for Windows XP, or Windows Mobile Device Center for Windows Vista).6If you still cannot synchronize, go to palm.com/treopro for synchronization support.The desktop sync software does not respond to sync attemptAs you complete the following steps, synchronize after each step. If the synchronization is successful, you do not need to complete the remaining steps.1Verify that the USB cable is securely connected at all points (see Setting up your computer for synchronization).2Make sure that all the files you’re trying to sync are closed on both your computer and your smartphone.3On a Windows XP computer, look for the ActiveSync icon at the top of
TROUBLESHOOTINGSYNCHRONIZATION31614CHAPTERyour smartphone screen and the ActiveSync icon in the taskbar on your computer to make sure ActiveSync desktop software is running on your computer. On a Windows Vista computer, look for the connection icon at the top of your smartphone screen. If the correct icons are not displayed, do the following:Smartphone: Press Start , select Programs, and select ActiveSync . Press Menu (right softkey) and select Connections. Make sure the Synchronize all PCs using this connection box is checked, and that USB is selected from the list.Windows XP computer: Click Start > Programs > Microsoft ActiveSync.Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center.4Do one of the following:Windows XP computer: Double-click the ActiveSync icon in your taskbar. From the File menu, select Connection Settings. Make sure the Allow USB connections box is checked and click Connect.Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked, and click Connect.5On your smartphone, press Start , select Settings, select the Connections tab, and then select USB to PC . If the Enable advanced network functionality box is checked, uncheck it. If this box is currently unchecked, then check it.6Perform a soft reset (see Performing a soft reset).7Restart your computer and make sure the desktop sync software is running.8If problems persist and you’re synchronizing through a USB hub, try connecting the USB cable to a different USB port or directly to your computer’s built-in USB port.
TROUBLESHOOTINGSYNCHRONIZATION 31714CHAPTER9If you’re already synchronizing through a built-in USB port on the front of your computer, move the USB cable to a USB on the back of your computer if your computer has USB ports in both places.10 Uninstall the desktop software that came with your smartphone, and then repeat the installation process (see Reinstalling the desktop software).11 For a Windows XP computer only, delete the existing partnership between your smartphone and your computer and create a new one by doing the following steps in turn:•Disconnect your smartphone and your computer from the USB cable.•Right-click the gray ActiveSync icon in the taskbar in the lower-right corner of your computer screen, and select Open Microsoft ActiveSync.•Click File, and then click Delete Mobile Device. When asked to confirm, click Ye s .•Connect your smartphone and your computer to the USB cable.•When the Synchronization Setup Wizard appears, follow the steps to establish a sync relationship between your smartphone and your computer.12 If your organization uses a firewall or a VPN connection, synchronizing with ActiveSync may not work. For a Windows XP computer only, go to microsoft.com and search for the following topics to help with specific firewall setup situations:•ActiveSync USB Connection Troubleshooting Guide•ActiveSync with Sygate Personal Firewall•ActiveSync with TrendMicro PC-cillin Internet Security•ActiveSync with Norton Personal Firewall•ActiveSync with Zone Alarm Security Suite•ActiveSync with McAfee Personal Firewall•ActiveSync with Windows Firewall13 Verify with your computer hardware vendor that your operating system supports your internal USB controller.
TROUBLESHOOTINGSYNCHRONIZATION31814CHAPTERSynchronization finishes but info doesn’t appear where it should•With the included desktop sync software, your smartphone can synchronize with the root folders of Microsoft Office Outlook Contacts, Calendar, Tasks, and Notes (Outlook sold separately). If you want to synchronize with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).•Microsoft Office Outlook subfolders and public folders are not accessible with the included software. You may want to use a third-party solution instead.•If you’re trying to sync offline, be sure to set your Microsoft Office Outlook Calendar, Contacts, Notes, and Tasks to be available offline.•For music files, update the library in Windows Media Player Mobile (see Working with libraries).•For pictures and videos, see Synchronizing your pictures, videos, and music for information on the location of synchronized items.•For Office Mobile files, see Where are the changes I made to my file? for information on the location of synchronized files.•If you’re still having problems, try the following:1Make sure you’re synchronizing with the intended desktop personal information manager (PIM). The desktop sync software lets you synchronize with Microsoft Office Outlook for Windows. If you use a different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM.2Open the desktop sync software on your computer, and make sure the Files synchronization option is selected (see Changing which applications sync).3Uninstall the desktop sync software, reboot your computer, and then repeat the installation process (see Reinstalling the desktop software).
TROUBLESHOOTINGSYNCHRONIZATION 31914CHAPTERSynchronization starts but doesn’t finishMake sure that you installed the desktop software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).My video and music files won’t sync1Make sure you have Windows Media Player 10 or later installed on your computer.2Reinstall the desktop sync software (see Reinstalling the desktop software). Media file synchronization fails if you installed the desktop sync software before you installed Windows Media Player.My appointments show up in the wrong time slot after I sync1Make sure that you installed the desktop sync software that came with your smartphone. If you’re not sure whether this software is installed, reinstall it (see Reinstalling the desktop software).2Open Microsoft Office Outlook and correct the wrong entries.3Manually enter any information you added to your smartphone since the last time you synchronized.4Synchronize your smartphone and your computer.My scheduled sync doesn’t workBy default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:1Press Start and select Programs.2Select ActiveSync .3Press Menu (right softkey) and select Schedule.4Check the Use above setting when roaming box.5Press OK .
TROUBLESHOOTINGSYNCHRONIZATION32014CHAPTERAn alert tells me that ActiveSync encountered a problem on the serverThere is a temporary problem with the server or the server may be temporarily overloaded. Try again later. If the problem persists, contact your system administrator.An alert tells me that there is not enough free memory to sync my infoThe ActiveSync application on your smartphone ran out of storage space. Try the following:1Go to Memory Settings and close all running programs (see Closing applications).2If the problem persists, see Making room on your smartphone for suggestions on other ways to free up space on your smartphone.An alert tells me that ActiveSync encountered a problem with [item type] [item name]An error occurred during the sync of a single item. This error can usually be corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again.My Today screen settings are not restored after a hard resetSettings such as the background image and plug-in choices are not backed up during synchronization, so they can’t be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Today screen settings and other additional info.Exchange ActiveSync (wireless synchronization)For issues with direct wireless synchronization with an Exchange server, see Desktop sync software.TIPIf you are synchronizing with an Exchange server and you’re unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place.
TROUBLESHOOTINGEMAIL 32114CHAPTERAn alert tells me that the server could not be reachedYour smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronization), and try again later.An alert tells me that my account information could not be detectedWhen you set up the Exchange server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronization), or set up your smartphone to sync only with a computer, and try to sync again.An alert tells me the device timed out while waiting for credentialsThe Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again.EmailI have problems using my accountOccasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems in using the account, verify that the account complies with your email provider’s requirements by following these steps:•Verify both your password and your username for your email account.•Some email service providers require you to be on their network to use your email account. If this is the case, be sure to use your provider’s network as the connection type for the account.•Some email service providers have other requirements specific to their service. Check with your service provider to see if any provider-specific requirements exist.•Service provider settings frequently change. If your email account was working but you are currently experiencing problems, check with your
TROUBLESHOOTINGEMAIL32214CHAPTERservice provider to see if any of the account settings have changed.I have problems sending and receiving emailShort periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly.Scheduled email synchronization is not workingIf email synchronization is occurring and you turn your smartphone off or the connection to your email service provider is disconnected, the synchronization fails.•Check the synchronization schedule to make sure that email sync is set to occur at the expected day and time. See Setting the synchronization schedule for details.•Press Start , select Programs, and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the verify password setting is on. This is required for over-the-air synchronization.I have problems sending emailIf you are able to receive email messages but cannot send them, try the following steps, in turn:•Make sure your ISP or email provider allows you to access email on a smartphone. Some providers do not offer this option at all; other providers require an upgrade for accessing email on a smartphone.•Press Start , select Programs, and then select ActiveSync . Press Menu (right softkey) and select Configure Server. Make sure the SSL box is checked.•Enter the name of a different outgoing mail server for sending mail. Many ISPs, such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server (see Setting up a POP/IMAP account in
TROUBLESHOOTINGEMAIL 32314CHAPTERthe Messaging application: Common email providers).My vCard or vCal email attachment isn’t forwarding correctlyMicrosoft Office Outlook provides several features, including vCard and vCal, that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:1Click Start on your computer and select Settings.2Select Internet Options and click the Programs tab.3Make sure that the email field is set to the correct email client software. 4Click OK.5Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information.When I sync with my Exchange server my info is not downloading to my smartphoneCheck with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronize with the Exchange server.It’s possible that the SSL setting is turned off. Verify the setting by following these steps:1Press Start and select Programs. 2Select ActiveSync . 3Press Menu (right softkey) and select Configure Server. 4Make sure the SSL box is checked.
TROUBLESHOOTINGWEB32414CHAPTERWebI can’t access a web pageFirst, make sure you have Internet access. Open Internet Explorer Mobile and try to view a web page you’ve loaded before. To ensure that you’re viewing the page directly from the Internet, press Menu (right softkey) and select Refresh. After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh.If you’re still having trouble, the page may contain elements that are not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript, WML script, and other plug-ins.Some websites use a redirector to their true home page. For example, if you enter the address http://palm.com/support, it may resolve to http://palm.com/us/support. If Internet Explorer Mobile can’t follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile.An image or map is too small on my smartphone screenInternet Explorer Mobile has several viewing modes: Full Screen, Mobile, and Desktop. Switch to Full Screen or Desktop mode to see the full-size image (see Viewing a web page).A secure site refuses to permit a transactionSome websites don’t support certain browsers for transactions. Please contact the site’s webmaster to make sure the site allows transactions using Internet Explorer Mobile.TIPYour smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first.
TROUBLESHOOTINGCAMERA 32514CHAPTERCameraHere are some tips for taking good pictures with the built-in camera:•Clean the camera’s lens with a soft, lint-free cloth.•Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.•Hold the camera as still as possible. Try supporting your picture-taking arm against your body or a stationary object (such as a wall).•Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur.•For best results, verify that you have the brightest light source coming from behind you, lighting the subject’s face. Avoid taking indoor pictures with the subject in front of a window or light.•Make sure the subject is at least 18 inches (0.5 meters) away from the camera to ensure good focus.When you synchronize with a Windows XP computer, your Camera images are stored in the C:\Documents and Settings\<Username>\My Documents\Treo My Documents folder on your hard drive (see Camera).When you synchronize with a Windows Vista computer, your Camera images are stored in the C:\Documents and Settings\<Username>\Documents\Documents on <User>’s Treo Pro folder on your hard drive (see Camera).The Camera preview image looks strangeSome third-party applications overwrite the color settings on your smartphone with their own 8-bit color settings. This can affect the Camera Preview mode. Delete third-party applications one by one until the DID YOU KNOW?Pictures are 16-bit color. Resolution settings range from the low end of VGA (160 x 120 pixels) to a high end of 2 megapixels (1600 x 1200). Video resolution settings range from a low end of 176 x 144 pixels to a high end of 352 x 288 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution (still images) or Quality (video).
TROUBLESHOOTINGTHIRD-PARTY APPLICATIONS32614CHAPTERpreview image improves (see Removing applications).Third-party applicationsSometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications:•Ringtone managers•Caller ID applications•Instant messaging•Applications that modify when your phone or data connections turn on or off and how your phone behavesIf you recently installed an application and your smartphone seems to be stuck, try the following:1Perform a soft reset (see Performing a soft reset).2Make sure the third-party application is compatible with the Windows Mobile 6.1 Professional operating system on your smartphone.3Delete the most recently installed application from your smartphone (see Removing applications).4If the problem persists, perform another soft reset.5If possible, synchronize or use a backup utility to back up your most recent info.6Perform a hard reset (see Performing a hard reset).7Synchronize or restore your backup to restore the info in your built-in applications.8If the problem is resolved, begin reinstalling your third-party applications one at a time.9If the problem recurs, delete the last application you installed and report the problem to its developer.
TROUBLESHOOTINGMAKING ROOM ON YOUR SMARTPHONE 32714CHAPTERGetting more helpContact the vendor of any third-party software if you require further assistance. Making room on your smartphoneIf you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone:Camera: Large images or videos take up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos).Messaging: Multimedia content and email attachments can consume excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone (see Deleting messages for information about deleting email messages, and Deleting messages for information about deleting text and multimedia messages). You may also want to empty the deleted items folder.Internet: If you save links to pages you’ve visited in Internet Explorer Mobile, you may want to clear all recent pages (see Customizing your Internet Explorer Mobile settings).Third-party applications: You can delete infrequently used applications or move them to an expansion card (see Moving info between your smartphone and an expansion card using File Explorer).Also, remember that your smartphone includes an expansion card slot, and that you can store applications and information on expansion cards. However, you still need free memory on the smartphone itself to run applications from an expansion card.TIPRemember that not all third-party applications were written with the Treo Pro smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator.
TROUBLESHOOTINGVOICE QUALITY32814CHAPTERVoice qualityIs the other person hearing an echo?•Try decreasing the volume on your smartphone to avoid coupling or feedback on the other person’s end. This applies to both the speakerphone and the handset earpiece.•Position the smartphone closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone.•If you’re using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone face down (screen facing the surface).Are you hearing your own voice echo?Ask the other person to turn down their volume or to hold the phone closer to their ear.Is your voice too quiet on the other end?Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth.Check the signal-strength indicator. If the signal is weak, try to find an area with better coverage.
TERMS 329TermsActiveSync®The software that exchanges and updates the information on your Treo™ Pro Smartphone by Palm with the information on your computer. ActiveSync desktop softwareThe software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen. If the icon does not appear, click Start > All Programs (or navigate to the Programs group) > Microsoft ActiveSync. See Installing Desktop Sync Software: Windows XP and Windows Vista.auto-off intervalThe time of inactivity that passes before the screen on your smartphone turns off. The wireless features on your smartphone are unaffected by this setting. See Optimizing power settings.beamThe process of sending or receiving an entry or application using the infrared (IR) port on your smartphone or using Bluetooth® wireless technology. See Beaming information.Bluetooth® wireless technologyTechnology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit bluetooth.com. See Connecting to devices with Bluetooth® wireless technology.desktop softwareA Personal Information Manager (PIM) application for computers, such as Microsoft Outlook®, that helps you manage your personal information and keep it synchronized with your smartphone. See Installing Desktop Sync Software: Windows XP and Windows Vista.
TERMS330dialog boxA set of options and command buttons that is enclosed by a border and that enables you to carry out a specific task.EXIF (Exchangeable Image File Format)A standard for storing interchange information in image files that enables images to be interoperable across multiple devices.infrared (IR)A way of transmitting information using light waves. You use the IR port on your smartphone to transfer information between other IR devices within a short radius. See Beaming information.lithium-ion (li-ion)The rechargeable battery technology used in your smartphone. See Charging the battery.Microsoft Exchange ActiveSync®Technology that allows your smartphone to synchronize email, contacts, calendar events, and tasks wirelessly with Microsoft Exchange Server 2003 SP2 or 2007. See Setting up wireless synchronization.MMS (Multimedia Messaging System)An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly. See Creating and sending a multimedia message.Mobile DeviceThe component on your Windows XP computer that enables you to install applications and other information on your smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer.partnershipThe connection that you make between two devices by means of Bluetooth wireless technology. The devices recognize each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices. See Connecting to devices with Bluetooth® wireless technology.
TERMS 331Phone OffAppearing on the Today screen, this indicates that your smartphone is not connected to any network, and you cannot make calls except those to emergency numbers. You can still use the organizer features, however. See Turning your phone on.piconetAn ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active slave devices. The network can include up to 255 inactive, or parked, slave devices that the master device can bring into active status at any time.PIM (personal information manager)A genre of software that includes applications such as Microsoft Outlook, Palm® Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. Secure Sockets Layer (SSL)A security protocol that enables you to send personal information in a more secure manner over the Internet.SMS (Short Messaging Service)The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See Creating and sending a text message.streamingTechnology that enables you to access media content—for example, watch video or listen to an audio program—directly from the Internet on your smartphone without needing to download and save a file on your smartphone. See Viewing a video.synchronizationThe process in which information that is entered or updated on your smartphone, your computer, or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection. See Synchronizing information.
TERMS332usernameThe name associated with your smartphone that distinguishes it from other Windows Mobile® devices. If you install desktop software, you are asked to give your smartphone a username. If you only synchronize wirelessly using Microsoft Exchange ActiveSync, you do not need to give your smartphone a username. See Installing Desktop Sync Software: Windows XP and Windows Vista.Windows MobileThe operating system of your Treo Pro smartphone. Your smartphone uses Windows Mobile® 6.1 Professional edition. When installing third-party applications to your smartphone, be sure to install only apps that are written for Microsoft Windows Mobile 6.1 Professional. Apps designed for Microsoft Windows Mobile 6.1 Standard or any edition of Windows Mobile 5.0 software are not compatible with your Treo Pro smartphone. See Installing third-party applications.Windows Mobile Device CenterThe software on your Windows Vista computer that enables you to synchronize content and manage music, pictures, and videos between your smartphone and your computer. To open Windows Mobile Device Center on your computer, click Start > All Programs > Windows Mobile
REGULATORY AND SAFETY INFORMATION 333Regulatory and safety informationFCC StatementsThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as: FCC ID: O8F-SKYC.The FCC ID on your Palm smartphone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label.CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.Antenna Care/Unauthorized ModificationsUse only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations.Industry CanadaOperation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.This Class B digital apparatus complies with Canadian ICES-003.The term “IC” before the equipment certification number only signifies that the Industry Canada technical specifications were met.IC: 3905A-SKYCL ‘ utilisation de ce dispositif est autorisée seulement aux conditions suivantes: (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le fonctionnement du dispositif.
REGULATORY AND SAFETY INFORMATION334Cet appareil numérique de la classe [*] est conforme à la norme NMB-003 du Canada.RF Safety ExposureGeneral statement on RF energy: Your smartphone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits.Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health.In order to certify this unit for sale to the public, this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection (ICNIRP). The tests are performed in positions and locations as required by the FCC and IC for each model. As SAR is measured utilizing the device’s highest transmitting power, the actual SAR of this device while operating is typically below that indicated below. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network.The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities—hands, wrists, ankles, and feet). The highest reported SAR values of the Palm smartphone are:In order to comply with FCC and IC RF exposure safety guidelines, users MUST use one of the following types of body worn accessories:1A Palm® brand body-worn accessory that has been tested for (specific absorption rate) SAR compliance and is intended for use with this product.2An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the user’s body and the unit.Do NOT use the device in a manner such that it is in direct contact with the body (i. e. on the lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See www.fcc.gov/oet/rfsafety for more information on RF exposure safety.To view the most recent SAR values of the Treo Pro smartphone, visit palm.com/55058.Body worn operation: Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the smartphone must be used with a minimum of 1.5 cm (0.6 in.) separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits.Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organization (WHO) provides the following advice:Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using ‘hands-free’ devices to keep mobile phones away from the head and body.Further information on this subject can be obtained from the WHO home page http://www.who.int/mediacentre/factsheets/fs193/en/index.html WHO Fact sheet 193: June 2000.Maximum scaled SAR values (FCC)Head 1.4 W/kgBody 1.29 W/kg
REGULATORY AND SAFETY INFORMATION 335HACUsing your phone with a hearing deviceYour smartphone is compliant with the FCC Hearing Aid Compatibility (HAC) requirements. For additional HAC information, including the HAC rating of this product, please refer to http://www.palm.com/treopro-t850-hac.Your device has been tested for hearing aid compatibility. When some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.The wireless telephone industry has developed ratings for some of their mobile phone, to assist hearing-device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that have been rated have a label on the box. Your Treo Pro has an M3/T3 rating. Your smartphone has not been HAC rated with respect to its Wi-Fi operation because currently no HAC standards exist for Wi-Fi.These ratings are not guarantees. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.T-Ratings: Phones rated T3 orT4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil (“T switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings.The more immune your hearing aid device is, the less likely you are to experience interference noise from your wireless phone. Hearing aid devices should have ratings similar to those of phones. Ask your hearing health-care professional for the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine probable usability:• Any combined rating equal to or greater than six offers the best use.• Any combined rating equal to five is considered normal use.• Any combined rating equal to four is considered usable.Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “best use.” This is synonymous for T ratings.Palm further suggests that you experiment with multiple phones (even those not labeled M3/T3 or M4/T4) while in the store to find the one that works best with your hearing aid device. If you experience interference or find the quality of service unsatisfactory after purchasing your device, promptly return it to the store within 30 days of purchase. With the Palm 30-day Risk-Free Guarantee, you may return the device within 30 days of purchase for a full refund, and you will only be responsible for charges based on your actual usage.Getting the Best Hearing Device Experience with Your DeviceTo further minimize interference:• Set the phone's screen and keyboard backlight settings to ensure the minimum time interval.• Move the phone around to find the point with the least interference.Battery handling:• Do not disassemble or open, crush, bend or deform, puncture or shred.• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, or expose to fire, explosion, or other hazard. • Only use the battery for the system for which it is specified. • Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
REGULATORY AND SAFETY INFORMATION336• Do not short-circuit a battery or allow metallic conductive objects to contact battery terminals. • Replace the battery only with another battery that has been qualified with the system per IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard. • Promptly dispose of used batteries in accordance with local regulations.• Battery usage by children should be supervised. • Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. • Do not handle a damaged or leaking lithium-Ion (li-ion) battery as you can be burned.• Improper battery use may result in a fire, explosion or other hazard. Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information:http://safetravel.dot.gov/whats new batteries.html.Protecting Your BatteryThe guidelines listed below help you get the most out of your battery’s performance.Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or through your device’s manufacturer. Buying the right batteries and accessories is the best way to ensure they're genuine and safe.• In order to avoid damage, charge the battery only in temperatures that range from 32° F to 122° F (0° C to 50° C).• Don’t use the battery charger in direct sunlight or in high humidity areas, such as the bathroom.• Never dispose of the battery by incineration.• Keep the metal contacts on top of the battery clean.• Don’t attempt to disassemble or short-circuit the battery.• The battery may need recharging if it has not been used for a long period of time.• It’s best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing• Don’t store the battery in high temperature areas for long periods of time. It’s best to follow these storage rules:• Less than one month: 14° F to 140° F (–10° C to 60° C)• More than one month: 14° F to 113° F (–10° C to 45° C)Power SpecificationsUse only power accessories approved by Palm, such as AC-power adapters and batteries. Unauthorized and non-approved batteries will NOT operate with the Palm smartphone.AC Power Adapter source: FoxlinkModel: 5890-712V-02K0Part Number: 157-10108-00Input Rating: 100–240 Vac, 50/60Hz, 0.2AOutput Rating: 5Vdc, 1000mABattery Source: PalmType: Rechargeable Li-ion PolymerModel: 157-10105-00Rating: 3.7Vdc, 1500mAh (minimum)Recycling and DisposalThis symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Please return Palm products to the electrical and electronic equipment collection points in your municipality or county. These collection points are available free of charge. For detailed
REGULATORY AND SAFETY INFORMATION 337information please refer to your municipality or county. For information on Palm's environmental programs, visit www.palm.com/environment.Hazardous substances that may be included in electronic products can potentially affect human health and the environment. Recycling benefits the environment by diverting waste from landfills and by recovering materials that may be recycled into other products. Responsible recycling ensures materials are properly collected and disposed. Palm is committed to support the European Union WEEE directive (2002/96/EC) and the protection of the environment for future generations.It is everyone’s responsibility to ensure that electrical and electronic products are properly reused, recycled or recovered.As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smart phones and accessories out of landfills through evaluation and disposition for reuse and recycling.In the USA, Palm customers may participate in the recycling program free of charge. Visit palm com/recycle for additional details and information about how you can help reduce electronic waste.User Safety Operational WarningsIMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your smartphone. For the safe and efficient operation of your smartphone, observe these guidelines.Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats) storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains and dust) in the air.Interference to medical and personal Electronic Devices: Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your smartphone.Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters (6 inches) be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research.Persons with pacemakers should:• ALWAYS keep the smartphone more than six inches (15 centimeters) from their pacemaker when the smartphone is turned ON. • Not carry the smartphone in a breast pocket.• Use the ear opposite the pacemaker to minimize the potential for interference.• Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking place.Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your smartphone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.Repetitive Motion Injuries: When using the keyboard or playing games on your smartphone, you may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists. To minimize the risk of Repetitive Motion Injuries, when Texting or playing games with your phone:• Do not grip the phone too tightly
REGULATORY AND SAFETY INFORMATION338• Press the buttons lightly• Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text• Take lots of breaks to stretch and relaxAudio Safety: This smartphone is capable of producing loud noises which may damage your hearing. When using the speakerphone feature, it is recommended that you place your smartphone at a safe distance from your ear. Blackouts and Seizures: Blinking lights, such as those experienced with television or playing video games may cause some people to experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view the screen from the farthest distance and avoid exposure to blinking lights if you are tired.Operating Machinery: Do not use your smartphone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident.Aircraft: While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board an aircraft must be done in accordance in compliance with airline instructions and regulations.Vehicles with Air Bags: Your smartphone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the smartphone. Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle.Hearing Aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives.Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the smartphone. Your smartphone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard.Keep the device away from the abdomens of pregnant women and adolescents, particularly when using the device hands-free.To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars.CAUTION Avoid potential hearing loss.Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds and Bluetooth® or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device:• Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.• When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.• Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-canceling headphones to block out background environmental noise.
REGULATORY AND SAFETY INFORMATION 339• Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.• Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.• Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor.• You can obtain additional information on this subject from the following sources:American Academy of Audiology11730 Plaza American Drive, Suite 300Reston, VA 20190Voice: (800) 222-2336Email: info@audiology.orgInternet: www.audiology.orgNational Institute on Deafness and Other Communication Disorders National Institutes of Health31 Center Drive, MSC 2320Bethesda, MD USA 20892-2320Voice: (301) 496-7243Email: nidcdinfo@nih.govInternet: http://www nidcd nih gov/health/hearingNational Institute for Occupational Safety and HealthHubert H. Humphrey Bldg.200 Independence Ave., SWWashington, DC 20201Voice: 1-800-35-NIOSH (1-800-356-4674)Internet: http://www.cdc.gov/niosh/topics/noiseProduct Handling & SafetyGeneral statement on handling and use: You alone are responsible for how you use your smartphone and any consequences of its use.You must always switch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to safety measures designed to protect users and their environment.• Always treat your smartphone and its accessories with care and keep it in a clean and dust-free place.• Do not expose your smartphone or its accessories to open flames or lit tobacco products.• Do not expose your smartphone or its accessories to liquid, moisture, or high humidity.• Do not drop, throw, or try to bend your smartphone or its accessories.• Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.• Do not paint your smartphone or its accessories.• Do not attempt to disassemble your smartphone or its accessories; only authorized personnel must do so.• Do not expose your smartphone or its accessories to extreme temperatures, minimum 32F and maximum 113F (0 to +45 degrees Celsius)• Please check local regulations for disposal of electronic products.• Do not carry your smartphone in your back pocket as it could break when you sit down.Battery: Your smartphone includes an internal lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries. Demagnetization: To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your smartphone for a long time.Normal use position: When making or receiving a phone call, hold your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone.
REGULATORY AND SAFETY INFORMATION340Emergency calls: This smartphone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.Smartphone heating: Your smartphone may become warm during charging and during normal use.Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals.Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system.Faulty and damaged products: Do not attempt to disassemble the smartphone or its accessory. Only qualified personnel must service or repair the smartphone or its accessory. If your smartphone or its accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorized service center.Interference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle.Driving SafetyDriving Safety Tips OverviewAlways obey all laws and regulations on the use of the smartphone in your driving area.Safety—Your most important call. The Wireless Industry reminds you to use your smartphone safely when driving.1Get to know your smartphone and its features, such as speed-dial and redial.2Use a hands-free device.3Position your smartphone within easy reach.4Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.5Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving.6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic.7Do not engage in stressful or emotional conversations that may divert your attention from the road.8Dial your national emergency number to report serious emergencies. This is a free call from your smartphone.9Use your smartphone to help others in emergencies.10 Call roadside assistance or a special non-emergency wireless number when necessary.Driving Safety Tips Details1Get to know your smartphone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most smartphone models offer, including automatic redial and memory dial. Also, work to memorize the smartphone keyboard so you can use the speed-dial function without taking your attention off the road.2Use a hands-free device. A number of hands-free smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a speakerphone accessory, take advantage of these devices. If driving while using a smartphone is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely.3Make sure you place your smartphone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you.4Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road.
REGULATORY AND SAFETY INFORMATION 3415Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It's common sense. Don't get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles.6Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule your calls with times you may be temporarily stopped or otherwise stationary. But if you need to dial while driving, follow this simple tip: dial only a few numbers, check the road and your mirrors, then continue.7Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix—they are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and if necessary, suspend phone conversations which have the potential to divert your attention from the road.8Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situations—with your smartphone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your smartphone.9Use your smartphone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you.10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number. But you can still use your smartphone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.End user noticeMicrosoft® Voice Command Version 1.5 for Windows Mobile®NOTE The Voice Command application is not available in all languages. See Setting up voice commands.IMPORTANT Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.Microsoft makes no representations, warranties, or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.General OperationVoice Command Control: Many of the functions of the Device Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.
REGULATORY AND SAFETY INFORMATION342Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.Hands-Free CapabilityAll CTIA Certified portable products provide the consumer with a toll-free number for the purchase of a compatible hands-free device. 1-800-881-7256.ESD SafetyElectrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence.Description of ESDStatic electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shock—the discharge event—when you touch a metal doorknob. This little shock discharges the built-up static electricity.ESD-susceptible equipmentEven a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your PalmTM handheld, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your handheld, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.Precautions against ESDMake sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your handheld to your computer, placing the handheld in a cradle, or connecting it to any other device. You can do this in many ways, including the following:• Ground yourself when you’re holding your mobile device by simultaneously touching a metal surface that is at earth ground.• For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body.• Increase the relative humidity of your environment.• Install ESD-specific prevention items, such as grounding mats.Conditions that enhance ESD occurrencesConditions that can contribute to the buildup of static electricity in the environment include the following:• Low relative humidity.• Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)• The rapidity with which you touch, connect or disconnect electronic devices.While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events you may want to take extra precautions to protect your electronic equipment against ESD.Owner’s RecordThe model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future.Product: Treo™ Pro Smartphone by PalmModel:Serial No.:
REGULATORY AND SAFETY INFORMATION 343www.palm.com/recycle
REGULATORY AND SAFETY INFORMATION344
SPECIFICATIONS 345SpecificationsRadio •CDMA phone•EVDO and 1X bands Phone features •Personal speakerphone•Hands-free headset jack (3.5 mm, 3-barrel connector)•Microphone mute option•TTY-compatible •3-way calling•HAC compliant (M3/T4 rating)Processor technology •Dual-core MSM7501A processor—528MHz Expansion •microSD card slotBattery •Rechargeable lithium-ion•1500mAhr power•Removable for replacement•3.5 hours full charge timeOperating system •Windows Mobile® 6.1 ProfessionalCamera •Still image capture resolution:1280 x 1024, 2 megapixel•8x digital zoomSize •114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.)Weight •130 grams (4.6 ounces)
SPECIFICATIONS346Connectivity •Infrared (1.0 compliant)•Bluetooth® wireless technology (2.0 + EDR compliant)•Wi-Fi (802.11 b/g)Display •Touch-sensitive LCD screen (includes stylus)•65,536 colors (16-bit color)•Resolution: 320 x 320 •User-adjustable brightnessKeyboard •Built-in 30-key keyboard plus 5-way navigator•Backlight for low lighting conditionsIncluded software •Today/Phone (includes Speed Dial and Keypad)•Messaging (text, multimedia, and email)•Internet Explorer Mobile (web browser)•Camera•Pictures & Videos•Windows Media Player Mobile•File Explorer•Contacts•Calendar•Tasks•Notes
SPECIFICATIONS 347Included software (continued)•OneNote•Task Manager•Calculator•ActiveSync®•Microsoft Office Excel Mobile®•Microsoft Office Word Mobile®•Microsoft Office PowerPoint Mobile®•Adobe® Reader® LE•Voice Command•Quick Tour•Search•Remote Desktop Mobile•Wireless Modem (not available from all wireless service providers)•Java (not available from all wireless service providers)•Windows Live (not available from all wireless service providers)•Windows Live Messenger (not available from all wireless service providers)•Sprite Backup
SPECIFICATIONS348System requirements (for sync with desktop sync software using USB cable)•Windows XP or Vista (later versions may also be supported)•170MB of free hard disk space•Available USB portOperating and storage temperature range•0° C to 50° C (32° F to 122° F)•5% to 90% RH
INDEX 349IndexSYMBOLS! on battery icon 22NUMERICS112 calls 52, 2861st day of week option 2141X icon 651xRTT data connections 653G networks 575-way navigator 29, 31, 327911 calls 52, 286999 calls 52, 286Aaccented characters 37, 38accessingapplications 281menu items 33, 34on-device help 13online support 13, 25remote files 269, 297the Internet 297, 312accessories 340, 342account picker 122accountsSee also email accountsenabling TTY/TDD devices and 73getting help with 13making calls and 55, 58preventing unauthorized use of 286, 292sending messages and 136troubleshooting 321Acrobat Reader. See Adobe Readeractivatingitems on screen 32phone 20active calls 55See also phone callsActiveSync applicationdefined 329opening 87synchronizing with 87troubleshooting 314ActiveSync desktop software 182, 329ActiveSync icon 87, 88, 329Add new device option 68, 175Add new phone number to Contacts option 74Add Server Source command 90Add to Personal Address Book command 318Add to Speed Dial command 62addinga second call 58applications 281appointments 209, 211attachments to email 112, 130, 257connections 297contacts 53, 115, 144, 205document templates 230expansion cards 264files to playlists 200folders 233notes 206, 216, 218, 219, 247tasks 215–216untimed events 210web favorites 158–159address books 116–117, 123, 207, 318Address List Lookup 255addressescopying 318creating multimedia messages and 137
INDEX350creating text messages and 133, 134entering email 111, 123, 205entering web 156getting 117, 123, 208highlighting 32looking up corporate 255searching for web 43selecting 324synchronizing 318verifying 111, 116ad-hoc connections 168adjusting screen brightness 278Adobe Flash Player 84Adobe Reader 223, 228Adobe Reader icon 250Adobe Reader LE application 249–252Advanced Composer command 134Advanced tab (Power Settings) 294advancing slides 143, 234, 235AES encryption 169Agenda View (calendar) 209airplane mode 48alarm clock 291See also clockalarm sounds 291alarmsadding 210, 214, 216setting 278, 291turning on and off 277Alarms tab 291albums 191alerts 64See also alarmsaligning the screen 280alignment settingsdocuments 232spreadsheets 235Allow USB connections check box 316Alt key 38, 39alternate characters 37, 38alternate characters list 38animation 195, 234, 235anniversaries 211answering phone calls 53–54, 58, 73antenna 333Appearance tab 275, 281application icons 39, 281applicationsSee also third-party applicationsassociating with buttons 281choosing menu items in 33–34closing 41copying 267customizing 281–286deleting 260, 327downloading 257, 258error reporting for 292highlighting 39included with device 346installing 257–260, 326, 327losing information in 305marking as exclusive 41moving to expansion cards 267opening 39, 40, 265, 281reinstalling 303, 305running from expansion cards 265, 327running multiple 40, 41scrolling in 30selecting 39, 40sorting 42
INDEX 351storing 327switching between 43, 56synchronizing info in 80, 81, 82, 96troubleshooting 305, 308turning sounds on or off for 277viewing memory usage for 293appointmentsadding 209appearing in wrong time slots 319creating reminders for 210, 214deleting 213displaying 43marking as private 212scheduling repeating 211sending 138, 215setting options for 214–215viewing 209, 210area codes 207arrow icons 29arrow keys 30Assign a program list 282attachmentsadding 112, 130, 257downloading 114–115embedded objects in 115internal memory and 327opening 114removing from messages 138setting maximum size 125storing 114, 123troubleshooting 323viewing information about 135attendees (meeting requests) 211audio 53, 196audio modes 73audio recordings 138, 248See also voice notesauthentication 168, 169auto-completion options 284AutoFilter settings (spreadsheets) 236, 243Auto-Keyguard feature 287Automatic Send/Receive option 126automatic updates 297auto-off interval 329available memory 293available storage space 293Bbackground colors 139backgrounds 183, 193, 201, 275backing up information 303, 305backlight (keyboard) 36, 295Backlight Settings screen 36backlight shut-off interval 36Backspace key 32, 37backup application (on device) 89backup utilities (third-party) 303, 305, 306, 320backups, restoring 306, 320banners (calendar) 210batterycharging 21–23connecting to Bluetooth devices and 174conserving 23–24, 104, 295disposing of 306handling 336removing 305, 306replacing 306–307troubleshooting 308viewing remaining power for 294
INDEX352viewing status of 22, 64battery icons 22, 64battery specifications 345Battery tab 294battery technology 330beaming 24, 192, 257, 261–263, 329birthdays 211blank screens 309Block Recognizer option 284Bluetooth devicesSee also hands-free devicesbeaming and 262connecting to 173–177conserving battery and 24synchronizing over 94–95troubleshooting 313Bluetooth featureturning on or off 24, 67viewing status of 43, 64Bluetooth icon 94Bluetooth Settings screen 174–177Bluetooth technology 153, 329bonus software 260, 346bookmarks 158See also favoritesborder highlight 31brightness, adjusting 278browsing files and folders 256, 267Browsing History command 162browsing the web. See web browsingbuilt-in applications 260, 346built-in camera. See cameraBurst mode 184, 186button settings (Media Player) 202buttonsassigning voice commands to 282associating with applications 281disabling 286reassigning 281–282selecting 29, 31turning sounds on or off for 277Buttons Settings screen 281Ccalculations 238, 270Calculator app 270–271calculator buttons 271calendarSee also Calendar applicationadding items to 209, 210, 211, 215displaying 208hiding items on 212moving through 209removing items 213, 217setting alarms for 210, 214, 216sorting tasks on 217unavailable slots on 212viewing appointments on 43Calendar applicationadding contacts and 205customizing 214–215managing schedules with 209–213opening 208sending meeting requests and 129Calendar icon 208calendar settings 214–215calendar views 208, 214Call History list 60Call Status softkey 55call waiting 58
INDEX 353caller ID applications 326caller ID blocking 57caller ID pictures 183, 192, 205caller IDs 72cameracapturing videos with 187–188overview 183taking pictures 184–187troubleshooting 325camera icons 184camera modes 184, 186Camera Preview Mode 325camera settings 185, 188–190camera specifications 345cancelling selections in lists 35capitalization 36, 285Capitalize first letter of sentence check box 285Caps Lock icon 36Caps Lock mode 36captions 137, 138Capture Settings tab 188car kits 66, 67, 69carrier. See service providerscascading menus 33case-sensitive searching 230, 244cell patterns (spreadsheets) 235cell references (spreadsheets) 239certificates 126, 155, 292Certificates icon 292Certificates screen 292changingalarm sounds 291calendar views 209color themes 275, 281connections 297contacts 206–207date and time settings 290information 244picture or video resolution 325sync settings 92text 230text size 279charactersSee also textcapitalizing 36, 285creating messages and 134entering 36, 37, 239highlighting 32moving to specific 30typing alternate 37, 38charge indicator 22charging smartphone battery 21–23charging status 22, 64charts 236, 243, 244chat sessions 143chat view 140, 141, 143check boxes 31Check Names command 111Clear Now Playing command 200Clear Type tab 279clearingBrowsing History list 162Call History list 61clock 279Clock & Alarms icon 279, 290Clock & Alarms Settings screen 290, 291closingapplications 41drop-down lists 35Internet Explorer Mobile 156menus 33screens 31
INDEX354color settings 139, 325color themes 275, 281Comm Manager 48, 175commands. See menu items; voice commandsCompany Directory command 117, 208company names 207comparisons 243completed tasks 216, 217compressed files 257computersaccessing remote 268charging smartphone and 22connecting to 80installing from 259reinstalling desktop software on 303setting up device and 12synchronizing with 88, 95, 96, 181, 225conference calls 58–59confidential events 213configurationsdata services 312mail servers 323troubleshooting 312TTY/TDD devices 72–73Configure Server command 323Configure Wireless Networks screen 166confirmation messages 146Connect command 298Connect via Bluetooth command 94Connect via IR command 95connecting smartphone to PCs 80Connection Settings command 316connectionsaccessing Internet and 153, 155, 164, 297accessing mobile networks and 310accessing VPN clients and 297, 298beaming and 262, 263changing 297conserving battery and 18, 24creating 297, 298displaying 297enabling Bluetooth 67, 94, 173enabling TTY/TDD 72–73enabling Wi-Fi 165ending 298losing 313making phone calls and 57manually starting 298remote computers and 268setting up 297–298synchronizing and 80, 86timing out 321troubleshooting 308, 310–314, 324viewing status of 63–65Connections icon 297, 298Connections screen 297, 298, 312, 313connectivity specs 346conserving smartphone battery 23–24, 104, 295contact categories 206Contact Details command 135, 142contact lookup feature 49, 50, 206contact names, dialing by 50–51contactsadding 53, 115, 144, 205
INDEX 355assigning caller IDs 192, 205assigning ringtones 72, 205assigning speed dial numbers 62–63copying 206editing 206–207getting from address books 117, 208removing 207saving info for 57–58searching for 50, 206, 207selecting 206sending 138, 208transferring to car kits 70viewing information about 135, 142, 207Contacts app 205–208Contacts list 207Contacts picture mode 184, 186context-sensitive menus 33, 34continuous playback (slides) 235cookies 155copyingaddresses 318applications 267contacts 206documents 231items in folders 257media files 182phone numbers 51, 53, 160pictures or videos 192text 159–160, 230copyrighted items 191corporate email passwords 91corporate mail systems 101, 297, 323corporate networks 292, 299corporate servers 297, 323coupling 328coverage areas 12, 24, 47, 310creatingappointments 211connections 297, 298contacts 53, 115, 144, 205documents 228, 229email messages 111–112folders 233meeting requests 129, 211message templates 139multimedia messages 136–139notes 206, 216, 218, 219, 247passkeys 68, 176playlists 199–200reminders 210, 214, 216, 217tasks 215–216templates 230, 237text messages 133–135untimed events 210web favorites 158–159workbooks 235, 237credentials 298, 321cropping pictures 193currency symbols 280Custom domain option 106customer assistance 13customizingapplications 281–286Calendar 214–215Contacts application 207dates and time 290email settings 121–129Excel Mobile 246format settings 280
INDEX356Internet Explorer Mobile 160–162Media Player Mobile 201Notes application 220Quick Menu 42Remote Desktop Mobile 269system settings 290–295system sounds 276tasks 217–218Today screen 275Wi-Fi settings 170–173Word Mobile 233cutting. See deletingDdaily schedules 209data. See informationdata encryption 169data formats 279data service icons 311data service providers 12, 43, 57, 322data services 12, 311See also accountsdata transmissions 12See also connectionsdate format settings 280dates 240, 280, 290See also calendarDay View 209, 214decimal places 280decimal symbols 280decompression utility 257defined names (spreadsheets) 242delays 312Delete All Calls command 60Delete Call command 60Deleted folder 124, 327Deleted Items folder 119, 145deletingapplications 260, 327attachments 138certificates 292contacts 207documents 233email 119, 123, 124, 127email accounts 109events 213favorites 158files 257, 327items in folders 257items in playlists 200messages 145notes 220, 249partnerships 176, 313pictures or videos 194tasks 217text 32, 50text or multimedia messages 141workbooks 246worksheets 246Desktop mode 156desktop software 303, 329See also applications; softwareDevice ID tab 88device names 88, 332devicesSee also Bluetooth devices; smartphonebeaming to 262configuring TTY/TDD 72–73connecting headset 66–67discovering trusted 174, 177synchronizing with multiple 88transferring info from 303troubleshooting 313Devices tab 313device-to-device connections 168diagnostic information 292
INDEX 357dial pad. See keypaddialing 49–53dialog boxes 330digit grouping symbols 280digital cameras 190See also cameradigital certificates 126, 155, 292digital notebooks 246See also OneNote Mobiledigital signatures 125dimmed images 309Direct Push Technology 89directory services 116–117, 123, 207Disable touchscreen option 287Disconnect Bluetooth command 95disconnecting from Wi-Fi networks 169discovering trusted devices 174, 177disk space 348See also memorydisplay formats 279Display message on screen option 278display names (email) 103, 106display options (web) 156display settings (screen) 278displayingalternate characters 37animated images 195application menus 33, 34appointments 43, 209, 210calendar 208contact info 135, 142, 207current connection 297events 210, 213folder contents 256memory usage 293notifications 278on-device help 13PDF documents 249pictures 190, 191, 248power settings 294service provider 43space on expansion cards 267, 294speed dial numbers 63tasks 217, 218unread messages 43, 48videos 191voicemail messages 54web favorites 158web pages 155, 156, 157wireless settings 295disposal information 2document file types 227, 233documentation 11, 13, 47documentsSee also Word Mobile applicationcreating 228, 229deleting 233finding and replacing text in 230moving or copying text in 230opening 229renaming 233saving 228, 229, 231, 233setting margins for 232spell-checking 232documents list 233Domain Enroll settings 299Download messages option 127Download size limit option 92, 125Download Size Settings screen 128
INDEX358downloadingAdobe Flash Player 84applications 257, 258attachments 114–115email 24, 92, 113, 124, 126files 125, 159images 195Media Player 81multimedia messages 141Palm information and updates 13pictures 159ringtones 70software updates 296videos 195down-pointing arrows 34drafts 112, 135drawing 218driving safety tips 340drop-down listscancelling selection in 35closing 35highlighting items in 29, 32, 35scrolling through 30selecting items in 34drop-down menus 33EEAP authentication 169earpiece 328echo 328Edit sender’s message option 118editing. See changingemailadding attachments 112, 130, 257adding contacts and 115, 205adding signatures 120conserving battery and 104creating 111–112deleting 119, 123, 124, 127dialing from 52displaying unread messages 43downloading 24, 92, 113, 124, 126forwarding 119getting attachments 114–115getting from corporate servers 297, 323internal memory and 327opening attachments in 114receiving 99, 112–113replying to 118, 122saving 112saving passwords for 103searching 118, 255sending 112, 130, 157setting maximum size 128setting priority 112setting security options for 125sorting 119storing copies of 122synchronizing 80, 113, 128troubleshooting 321–323email accountschanging display names for 103, 106changing settings for 109deleting 109selecting 110, 122setting up 101–109troubleshooting 321email addressesadding 111, 123, 205highlighting 32verifying 111, 116
INDEX 359email applications 324email client software 323email providers 102, 104email settings 121–129email shortcuts 120emergency calls 52, 286emoticons 137, 151Empty Deleted Items command 119, 145Enable Clear Type option 279Enable local network time option 291Enable Quick Menu option 42encryption 125, 155, 169, 268ending data connections 298entry fieldsdeleting text in 32highlighting text in 32moving to 29scrolling through 30Erase all data? prompt 306erasing. See deletingerror messages 277, 320Error Reporting icon 293Error Reporting screen 292, 293errors 182, 292, 310, 320EV icon 65EVDO data connections 65event categories 213event icons 214eventsadding reminders for 210, 214creating 210, 211deleting 213displaying messages for 71filtering 213marking as sensitive 212selecting sounds for 71, 278Excel files 223See also Excel Mobile; spreadsheetsExcel Mobile application 235–246Excel Mobile icon 237Exchange ActiveSync 89, 323, 330Exchange Address Book 318Exchange server credentials screen 321Exchange serverschanging email settings for 109changing sync settings for 92deleting email accounts on 109finding contacts and 208getting email from 112, 113sending email over 102, 106, 116sending meeting requests and 212setting up accounts for 90–92synchronizing with 80, 86, 89, 92, 93troubleshooting 320–321, 323Exchangeable Image File Formats 330Exclusive Programs list 42EXIF formats 330expansion card slot 345expansion cardsbrowsing on 267displaying available space on 267, 294encrypting 268formatting 264inserting 264
INDEX360installing apps on 259moving apps to 267moving info to 245, 266opening items on 265organizing info and 327organizing pictures and videos on 193removing 265renaming 268searching on 255, 257storing attachments on 114, 123transferring files to 196, 199, 266, 267external power sources 294Ffactory defaults 202factory-installed applications 260, 346favorites 81, 137, 158–159See also web pagesFavorites application 81features (smartphone) 11, 13Federal Trade Commission website 293feedback 328fields. See entry fieldsFile Explorer 255, 256–257, 267File Explorer icon 256file names 231, 255file typesdocuments 227, 233media files 195multimedia 136pictures 190ringtones 70videos 191filesaccessing from corporate accounts 297attaching to messages 130, 134, 135, 136, 138browsing 256copying 182decompressing 257deleting 257, 327downloading 125, 159moving 233, 257saving 266searching for 255, 257selecting multiple 257transferring to expansion cards 196, 199, 266, 267viewing information about 135, 142, 200fill series (spreadsheets) 240filteringCall History list 61events 213information 207, 243recent calls list 59tasks 217findingcontacts 50, 206, 207email messages 118, 255information 244text 230, 251firewalls 314, 317first-letter capitalization 2855-way navigator 29, 31, 327Flash Player 84flicker adjustment 189flight mode 48folder names 233foldersaccessing Outlook 318adding documents to 231browsing 256, 267creating 159, 233moving items to 233, 245, 257opening items in 257organizing pictures and videos in 193
INDEX 361organizing web favorites in 158, 159sorting contents 257synchronizing mail 128fonts 228, 231, 235, 279forgetting passwords 288format settings 280formatslosing 228saving documents and 231sending email and 125, 128setting display 279formattingcharts 244expansion cards 264paragraphs and lists 232spreadsheets 235, 241–242system data 279text 231, 247text messages 138, 139Formatting toolbar 232forms (web pages) 157formulas 236, 239, 246forwarding messages 119, 142freeing memory 260, 320, 327Freeze Panes option 238Full Screen mode 156full-charge indicators 22functions (spreadsheets) 236, 239Ggames 260gestures 284Get WorldMate icon 163Getting Started guide 11Global Address List Lookup feature 255Global Address Lists 89, 116–117, 123, 207Global Input Options 221Gmail accounts 102GPRS networks 57GPS icon 64graphics programs 193HHands Free check box 313hands-free car kits 66, 67, 69hands-free devicesconnecting to 67–69entering passkeys for 68making phone calls and 69purchasing 342troubleshooting 313turning Keyguard on or off for 287turning on or off 69hard resets 288, 305hardware 11headset button 66headsets 66–67, 69, 174, 287hearing devices 335, 338heat sources 24help 13, 301hiding calendar items 212highlight 31highlightingapplications 39email addresses 32items in folders 257menu items 33, 34options in lists 29, 35phone numbers 52text 32, 231web links 31, 157Hint tab 288hints (passwords) 288History list 160holding phone calls 58home locations 290
INDEX362home page (browser) 157, 160Hotmail 102, 109, 146hotspots 164HSDPA networks 57HTML formats 114, 118hypertext links. See linksIicons 63See also specific typeIdentification tab 289Ignore softkey 53image files 136, 190, 327imagesSee also picturesdimmed 309downloading 195embedding 115incorrect color settings and 325setting background 193, 275troubleshooting web page 324IMAP email accounts 101, 102–109inactivity 294Inbox 43, 104, 141Inbox folders 113, 119See also specific folderincoming mail server settings 107incorrect passwords 288indentation 232indicator light 22, 47informationbacking up 303, 305changing 244displaying 42entering 36–38, 79, 205erasing all 314filtering 207, 243losing 228, 305managing 253moving 266protecting 286–288removing battery and 306restoring 305, 306searching for 255–256sharing 261sorting 243storing 264, 327transferring from previous devices 303updating 79infrared port. See IR portinfrared transmissions 95, 330Input icon 284input options 36, 221, 284Input screen 284, 285inserting expansion cards 264installation, troubleshooting 305, 326installingapplications 257–260, 326, 327sync software 80, 84VPN clients 297, 298instant messaging applications 146, 326internal memory. See memoryInternet 297, 312See also web browsingInternet Connection Speed option 201Internet email accounts 101, 106, 113Internet Explorer Mobilebrowsing with 155–160closing 156customizing 160–162installing from 258scrolling in 30starting 156
INDEX 363unsupported elements for 324Internet Service Providers. See ISPsIP-based push updating 89IR connections 263IR port 95, 262, 330ISP settings 297ISPs (Internet Service Providers) 101, 297, 322Items tab 275JJava applets 155Java applications 260Kkeyboardaccessing alternate characters on 38dialing from 49, 50, 51entering information from 36–38, 285locking 286, 287looking up contacts on 50resizing keys 284scrolling with 30selecting menu items with 33sending email and 120setting key combinations for 281troubleshooting 327keyboard backlight 36, 295keyboard icon 36keyboard specifications 346Keyguard 286, 287Keyguard icon 287keypad 51Keypad softkey 51keys (keyboard) 35, 281, 284Known Caller option 70Llanguage settings 112lanyards 18leading zeros 280LED light 22, 47Legacy Pocket Word 228Letter Recognizer 284libraries (media) 197, 199Library screen 201lightning bolt 22Li-Ion battery. See batterylinkscreating 248highlighting 31playing media files and 199saving 327selecting 122, 157, 248sending 157troubleshooting 324list separators 280listscancelling selection in 35closing 35creating 229, 232, 247formatting 232highlighting items in 29, 32, 35scrolling through 30, 157selecting items in 34Lithium Ion battery. See batteryLive Mail. See Windows Live MailLive Messenger. See Windows Live MessengerLive Search 147locatingcontacts 50, 206, 207email messages 118, 255information 244location 290location-specific formats 279, 290Lock icon 156, 191, 288
INDEX364lockingsmartphone screen 287smartphone system 287spreadsheet rows and columns 238the keyboard 286, 287logging in tocorporate networks 292corporate servers 297looking up contacts 50, 206, 207lookup feature 255losingconnections 313information 228, 305passwords 288smartphone 89, 289low coverage areas 310low light conditions 36lowercase letters 36Mmagnification. See zoom settingsmail. See emailmail servers 107, 323Main tab 293Manage existing connections option 297, 298Manage Folders command 113, 129Manage tab 277MAPI clients 323maps 324margins 232Match case option 230, 244Match entire cells option 244Match whole words only option 230measurement units 280media file types 195media filesadding to playlists 199–200copying 182playing 197–198storing 199synchronizing 81, 181–183, 196–197transferring 196, 199troubleshooting 319Media Player 81, 319Media Player library 197, 199Media Player Mobile 81, 195–202medical devices 337meeting invitations. See meeting requestsmeeting requestsaddressing 117creating 129, 211receiving 129sending 211–212, 215memorydisplaying available 267freeing 260, 320, 327low conditions for 293running apps and 265storing numbers in 271memory buttons 271Memory icon 267, 293Memory screen 293memory usage 293memos. See messages; notesmenu items 33–34Menu key 33menus 33, 34Menus icon 281Menus screen 281Message Detail command 135, 142Message format option 125Message Options screen 112message preferences 145–146
INDEX 365message templates 139messagesSee also email, multimedia, and text messagesdialing from 52displaying notification 278displaying unread 43, 48formatting 138, 139storing 327viewing info about 135, 142viewing voicemail 54Messaging applicationSee also text messages; multimedia messagesadding contacts and 205receiving meeting requests and 129receiving messages and 141, 142sending email from 101, 111, 116, 121sending messages from 133, 136, 145starting chat sessions and 143messaging applications 326Messaging icon 133Messaging Options screen 109messaging services 312, 330microphone 56, 64, 328microphone icon 283microSD cards 264Microsoft ActiveSync software. See ActiveSync desktop software; Exchange ActiveSyncMicrosoft Exchange servers.See Exchange serversMicrosoft Media Player. See Media Player; Media Player MobileMicrosoft Office Excel 236See also spreadsheetsMicrosoft Office files 223, 225Microsoft Office Outlook. See OutlookMicrosoft operating systems. See Windows Vista; Windows XP computersMicrosoft Windows Mobile software 258Microsoft Windows Mobile website 303Microsoft Word documents. See documentsMissed call option 70MMS messaging 133, 330MMS video icon 187MMS video mode 184mobile accounts. See accountsMobile Device component 330mobile devices 262, 303Mobile Favorites folder 81mobile features 13Mobile mode 156mobile networks 310mobile phone numbers 205Mobile to Market certificates 258Modem tab 297modems 173, 177Month View 209most recently dialed numbers list 52movingdocument files 233, 257files to expansion cards 196, 199, 266, 267
INDEX366information 266pictures or videos 192text 230workbooks 245moving around the screen 29–30multi-line fields 30multimedia file types 191multimedia files 190, 327multimedia messageschecking for 63creating 136–139deleting 141, 145dialing from 52, 141displaying 43, 48forwarding 142internal memory and 327opening 141, 142receiving 141removing items from 138replying to 140, 141, 142selecting links in 144sending 136, 140setting preferences for 145–146sorting 145troubleshooting 312viewing status of 63Multimedia Messaging System. See MMS messagingmusic 53, 179, 196, 277See also media files; playlistsmusic files 181, 319muting phone calls 56My Device folder 256My Device library 199My Documents folder 182, 255, 305My Music folder 181, 183My Pictures folder 181, 183, 184, 187My Playlists category 200My Storage Card library 199My Text phrases 111, 134My Treo application 25My Videos folder 181, 183Nnamesdialing by contact 50–51displaying service provider 43finding contact 50, 206, 207namingdocument files 231, 233expansion cards 268folders 233templates 230, 237workbooks 245worksheets 241, 242national emergency numbers 52navigation features 29navigator buttons 29, 31negative numbers 280network keys 169network protocols 201networksconnecting to 166, 167disconnecting from 169logging in to 292registering device for 299troubleshooting 310–314New Sound command 277note options 220notebook 246notesSee also Notes application; OneNote Mobileadding 206, 216, 247changing 248creating 218, 219deleting 220, 249
INDEX 367renaming 220, 249saving 220, 221sorting 249viewing 248Notes application 218–221Notes icon 218Notes list 220Notes tab 289notification options 278notification screens. See notificationsnotificationscreating events and 71enabling or disabling 278receiving information and 177receiving messages and 140, 141, 146receiving phone calls and 58receiving voicemail 55sending messages and 134setting ringtones for 70setting system sounds for 277silencing sounds for 276troubleshooting 313Now Playing playlist 200number format settings 280number sign symbol 280numbersSee also phone numbersentering 36, 37formatting 235, 240pasting into Calculator 271OOffice files 223, 225Office Outlook. See OutlookOffice Word documents. See documentson-device components 17, 18on-device help 13OneNote files 223OneNote Mobile 246–249online address books 116–117, 123, 207online support 13, 25online travel information 163onscreen keypad 51open networks 165, 166openingActiveSync 87Adobe Reader 228alternate characters list 38application menus 33, 34applications 39, 40, 265, 281chat view 143documents 229email applications 324email attachments 114File Explorer 256Inbox 43items in folders 257meeting invitations 130multimedia messages 141, 142Outlook folders 318Quick Menu 43Quick Tour 13, 43sync software window 86text messages 141Today screen 42web pages 155, 158, 160, 324operating system (device) 308, 332, 345operating systems (PCs) 83Option key 30, 37, 40, 49Option Lock icon 37Option Lock mode 37optionsdisplaying 213highlighting 29, 31, 35
INDEX368selecting 35, 97Options tab 276, 285, 289Organize Slides command 139organizer features 48, 203orientation (slides) 234outages 312outgoing mail server settings 107Outlookaccessing folders for 318copying addresses to 318receiving mail and 101, 113, 114, 124synchronizing with 80, 89, 90, 118, 128overdue tasks 217owner information 343Owner Information icon 289Owner Information screen 289Ppaired relationships. See partnershipspairing. See partnershipsPalm online support 13Palm OS applications 258Palm OS devices 303Panorama mode 184, 186paragraph formatting 232paragraph highlight feature 32partial envelope icon 114partially-charged battery icon 22partnerships 173, 176, 313, 330passkeys 68, 176Password tab 288Password type list 288password types 52, 288passwordsentering 37, 91, 287, 288forgetting or losing 288locking device and 286, 288saving 103, 105setting up email accounts and 103, 105spreadsheets and 236storing on smartphone 91PCs. See computersPDF files 114, 223, 249performance 308, 326Personal Address Book 318personal computers. See computerspersonal events 212personal information 287, 289, 329personal information managers 318, 331See also PIM applicationspersonalizing device 273phoneSee also phone calls; phone numbers; smartphoneactivating 20answering 53–54, 58, 73customizing sounds for 71dialing 49–53disabling touch-sensitive feature for 286driving and 66, 340getting started with 20playing music and 53redialing 51running applications and 57selecting ringtones for 70sending text messages and 56silencing ringer for 53turning on or off 24, 47, 48, 53
INDEX 369phone as modem feature 173, 177phone callsSee also phone; phone numbersadding a second 58adding notes about 56, 60adjusting volume for 72, 342ending 56holding 58making 20, 49–53muting 56opening Today screen during 43receiving 53–54rejecting 74sending to voicemail 53, 58, 74setting up conference 58–59transferring to hands-free devices 69troubleshooting 328viewing info about 55, 59, 60, 61viewing missed 48viewing status of 63–65phone headsets. See headsetsphone number codes 50, 51phone numbersSee also phone; phone callsadding to contacts 74assigning to speed dial 62–63copying and pasting 51, 53, 160entering 49–53getting device 21getting from address books 117, 208highlighting 32saving 57–58selecting 52phone off indicators 63, 64Phone Off message 47, 331phone on indicators 63, 64Phone screen 55, 56phone settings 70–75Phone Settings screen 73phone specifications 345phone status icons 63–65Phone/Send button 49, 53phone-off icon 47photo albums 191photos. See picturespick lists. See drop-down listspiconets 331picture file types 136picture formats 185, 190Picture Message command 136, 140, 145Picture mode 186picture playback settings 194picturesadding as backgrounds 193, 275adding to notes 248adding web links to 157changing resolution for 325deleting 194downloading 159editing 193organizing 192previewing 325renaming 194sending 137, 191–192storing 184, 327synchronizing 181–183taking 184–187, 325viewing 190, 191, 248Pictures & Videos application 190–195
INDEX370Pictures & Videos icon 190PIM applications 331PIMs 318, 331Play Slide Show command 191Play Sound list 291Play Sound options 71playback controls 198, 202playback options 201Playback screen 201playingmedia files 197–198presentations 234, 235ringtones 71video clips 195voice notes 219, 249voicemail messages 54, 55playlists 196, 197, 199–200plug-ins 155, 276POP email accounts 101, 102–109pop-up menus 33, 34port numbers 298ports. See IR port; USB portspower accessories 336Power button 48Power icon 294Power Save Mode 24Power screen 294PowerPoint files 223PowerPoint Mobile application 234–235PowerPoint Mobile icon 234preferences 273See also customizingpreinstalled applications 260, 346presentation playback options 234–235presentations 234See also PowerPoint MobilePreview Mode (camera) 325previewingpictures 325ringtones 71sounds 278text messages 135prioritizingemail 112tasks 216text messages 140private events 212processor 345Program Buttons tab 282Program Files folder 267programs. See applications; softwarePrompt if device unused for option 288protected spreadsheets 236protectinginformation 286–288Treo device 286proxy servers 298punctuation marks 37push technology 89QQuick Menu 40, 42, 43Quick Tour 13, 43QuickTime Player 195Rradio 48, 345RAS connections 297reassigning buttons 281–282Receiving Data message 263recent calls list 59, 60, 63rechargeable battery. See batteryrecordingsounds 138, 277videos 187–188voice notes 218, 221, 285recording toolbar 219
INDEX 371recurring appointments. See repeating appointmentsrecycling 2redialing phone 51redirector (websites) 324refreshing web pages 157, 324Region tab 280regional settings 279, 290Regional Settings icon 279Regional Settings screen 279registering smartphone 25regulatory information 333reinstalling software or applications 303, 305Reject call with text message option 75reminderscreating 210, 214, 216, 217system alarms and 291turning on and off 277viewing 64remote access servers 297Remote Desktop Mobile 268–270remote files 269, 297Remove Programs icon 260Remove Programs list 261Remove Programs screen 260removingSee also deletingbattery 305, 306expansion cards 265Quick Menu 42Quick Tour 13, 43renamingdocuments 233expansion cards 268items in folders 257notes 220, 249pictures or videos 194workbooks 245worksheets 242repeating appointments 211repeating sounds 71, 278repeating tasks 216replacinginformation 244smartphone battery 306–307text 230, 251Request message delivery notification option 134reset button 304resets 288, 304–306, 310caution for 305resizing keyboard keys 284resolution (camera) 325resolution (screen) 346restarting smartphone. See resetsrestoringbackups 306, 320information 305, 306sound settings 276restoring factory defaults 202reverse type 32right-click menus. See shortcut menusRing tone command 72Ringer switch 53, 276ringer volume 72ringtone files 70, 136ringtone managers 326ringtonesassigning to caller IDs 72assigning to contacts 205downloading 70previewing 71selecting 70sending 138roaming 64, 93, 319Roaming option 71rotating pictures 193, 194running programs icon 40
INDEX372Ssafety information 2, 334, 337, 342Save as Template command 139Save password option 91, 103, 105Save to Contacts prompt 57Save to Drafts command 112Save to list 266savingdocuments 228, 229, 231, 233email messages 112files 266notes 220, 221, 285passwords 103, 105phone numbers 57–58web links 327workbooks 235, 237, 246Schedule command 93Schedule screen 93scheduled syncs, troubleshooting 319, 322schedules. See calendarscheduling synchronization 92–93screenactivating items on 32adjusting brightness 278adjusting display 278aligning 280caring for 17changing color themes for 275, 281conserving battery and 24disabling touch-sensitivity for 286fitting web pages to 156highlighting items on 29, 31–32locking 287scrolling in 29–30, 286selecting items on 30, 32setting backgrounds for 193, 275troubleshooting 280, 309turning on or off 47, 48, 294, 329waking up 48, 56screen fonts 279Screen icon 279, 280screen resolution 346screen saver 48screen specifications 346Screen view 280screen-locked icon 64screens, returning to previous 31screensavers 195scroll arrows 30scroll bar 30Scroll upon reaching the last line option 286scrollingdevice screen 29–30, 286spreadsheets 238web pages 157SD expansion cards 264Search dialog box 255Search for list 256Search icon 255search results list 256Search softkey 256searchingcontacts 50, 206, 207documents 230email messages 118, 255PDF files 251spreadsheets 244web addresses 43web pages 146, 155searching for files 255, 257searching for information 255–256searching for signal 24
INDEX 373secure networks 165, 167Secure Sockets Layer 331secure websites 324securitybrowsing websites and 155, 168creating passkeys and 69downloading updates for 296protecting information and 286–288, 292sending email and 122, 126security certificates 292security software 286Send Options command 140sendingappointments 215copyrighted items 191email 112, 130, 157meeting requests 117, 211–212, 215multimedia messages 136, 140pictures 191–192sounds 277text messages 60, 61, 133videos 191–192web links 157sensitivity settings 212, 216Sent folder 122servers, troubleshooting 320, 321, 323service contracts 12service providers 12, 43, 57, 322See also accounts; ISPsSet as Hands-Free command 313Set up my proxy server option 298setting alarm clock 291Settings menu 110settings. See optionssharing information 261sheet list 238See also worksheetsShift cells options 245Shift key 36Short Messaging Service. See SMS messagingshortcut menus 33, 34Show half hour slots option 214Show list 191Show start and due dates option 218Show Tasks entry bar option 218Show week numbers option 214Side button 17signal, searching for 24signal strength 63, 310, 328signal-strength icon 47, 295signatures 120, 121Signatures screen 121silencing system sounds 276silencing the ringer 53silent alarm 277, 278Simple PIN passwords 52, 288sketching 218skins 201slide show settings 195slide show toolbar 191slide shows 191, 234, 235slide timing option 235slider 30slides 138, 139, 143, 234smartphonecaring for 339charging 21–23freeing space on 260, 327getting help with 13
INDEX374getting phone number for 21getting started with 12, 13, 33locking 287losing 89, 289low light conditions and 36moving around on 27personalizing 273registering 25resetting 288, 304–306, 310setting up 15storing 17, 18troubleshoot tips for 301unlocking 288unpacking 11updating info on 79smartphone components 17, 18smartphone features 11, 13SMS messaging 133, 331soft resets 304softkeys 32softwareSee also applicationsaccessing 12caution for hard resets and 305downloading updates for 296included with device 346installing sync 80, 84purchasing 308reinstalling 303, 305songs, selecting 198See also music; playlistsSort By command 119sort order 243sortingapplications 42email 119folder items 257information 243messages 145notes 249pictures or videos 193tasks 217sound clips 136sound settings 71, 276, 277soundsSee also specific typeschanging alarm 291customizing 276previewing 278recording 138, 277repeating 71sending 277setting system 277silencing 276turning off event 278Sounds & Notifications screen 70, 277Sounds & Notifications Settings icon 277Sounds tab 277speaker 196speakerphone 56, 328speakerphone icon 63special characters. See alternate characters; symbolsspeech recognition software 342speed dial 49, 62–63Speed Dial command 63spell-checking 112, 134, 232Sports mode 184, 186spreadsheet templates 235, 237, 246spreadsheet toolbar 238spreadsheetsSee also Excel Mobile; workbooks; worksheetsaccessing 223adding charts to 243, 244
INDEX 375calculations in 238–240creating 235customizing filters for 243deleting elements in 245display options for 237–238entering data in 237, 240formatting 235, 241–242insertion options for 240scrolling 238searching 244sorting in 243Sprite Backup application 89SSL protocol 331Start button 39Start menu 39, 281startingdata connections 298Excel Mobile 237Internet Explorer Mobile 156PowerPoint Mobile 234Quick Tour 13synchronization 86, 88Word Mobile 229stereo headphones 196stopping playback 198stopping synchronization 97Storage Card folder 267storage card symbol 257Storage Card tab 294storage cards. See expansion cardsstorage space 293, 320storingapplications 327document files 229, 231, 233, 245information 264, 327media files 199pictures 184smartphone 17, 18videos 187workbooks 245streaming 199, 331Strong alphanumeric passwords 52, 288stylus 29, 31submenus 33Suggest words when entering text option 285support 13symbols 37, 38, 239sync applications 79, 87sync conflicts 92Sync dialing options 93sync errors 182sync icons 64sync mode 86sync options 79, 96sync schedules, troubleshooting 319, 322sync settings (Exchange servers) 92sync softwareinstalling 80, 84selecting links to 12synchronizing info and 82troubleshooting 303sync software window 86synchronizationbacking up info and 305conserving battery and 24defined 331enabling wireless 80, 89–94, 95getting started with 25, 79, 80hard resets and 305, 306initiating manual 93initiating offline 318initiating over Bluetooth devices 94–95overview 77, 79scheduling 92–93sending meeting requests and 212
INDEX376setting up multiple computers for 95setting up multiple devices for 88setting up smartphone and 12starting 86, 88stopping 97transferring media files and 181–183, 196transferring Office files and 225–227troubleshooting 304, 314–321, 322, 323updating date and time info and 290system alarms 291System Center Mobile Device Manager 299system dates and time 290system errors 310system locks 286, 287system requirements 83system settings 290–295system sounds 276, 277system warnings 277Ttabs 30taking pictures 184–187, 325tapping 29, 32, 280, 284tapping sounds 277task categories 216, 217Task Manager 41tasksadding reminders to 216completing 217creating 215–216deleting 217filtering and sorting 217marking as sensitive 216sending 138setting due dates for 216setting options for 217–218setting reminders for 217Tasks application 215–218Tasks entry bar 216, 218Tasks icon 215Tasks list 217Tasks Over The Air (OTA) 89Tasks tab (Connections) 297, 298technical support 13temperature display 164templatesdocuments 229, 233messages 139notes 219, 221spreadsheets 235, 237, 246Templates folder 229, 237tentative appointments 210textaligning 232changing 230copying 159–160creating documents and 228deleting 32, 50entering 36, 221, 285finding and replacing 230, 251, 285formatting 231, 247highlighting 32, 231moving or copying 230resizing 279spell-checking 112, 134, 232text captions 137text files 292Text Layout command 139text messagesadding web links to 157checking for 63converting to multimedia 134creating 133–135
INDEX 377deleting 141, 145displaying 43, 48forwarding 142making phone calls and 52, 141opening 141previewing 135receiving 133, 140, 313replying to 140, 141, 142selecting links in 144sending 60, 61, 133setting preferences for 145–146sorting 145troubleshooting 312text phrases 111, 134, 138Text Size tab 279themes 275, 281third-party applications5-way navigator and 29, 327accessing Outlook folders and 318caution for hard resets and 305deleting 327getting help with 327installing 257, 258, 326, 327previewing pictures and 325reinstalling 303, 305synchronizing with 81, 305troubleshooting 258, 308, 326–327time. See clocktime format settings 280time stamps 188time system settings 290Time tab 290time zones 290, 291timer 186tips 11TKIP encryption 169Today screenaccessing 42changing color themes for 281connecting to Bluetooth devices from 175customizing 193, 275dialing from 49recovering settings for 320removing Quick Menu from 42removing Quick Tour from 13, 43selecting running apps from 40starting web searches from 155viewing info on 42–43viewing voicemail messages on 54touchscreen. See screentouchscreen lockout 286, 287touch-sensitive feature 286transactions 324transition effects (slides) 235transmission delays 312Transparency level list 193travel information 163troubleshooting 13, 301trusted device list 174, 175trusted devices 174, 177See also partnershipstrusted pairs. See trusted devicesTTY icon 73TTY options 73TTY/TDD devices 72–73Turn Hands-free Off command 69
INDEX378Turn Hands-free On command 69turning on or offalarms 277, 291event sounds 278reminders 277screen 294Typing mode 220UUMTS networks 57unauthorized users 286, 292unavailable time slots 212Unknown Caller option 71unlockingsmartphone 288spreadsheet rows and columns 238unread messages 43, 48, 141unretrieved voicemail 54untimed events 210Update Library command 199Update Setup screen 296updating information 79uppercase letters 36, 285URLs 122, 234See also web linksUSB cable 22, 85, 88USB controllers 317USB hubs 85, 316USB ports 85, 317Use network time zone option 291User Guide 12, 25usernames 332VvCal attachments 323vCalendar attachments 134, 138, 215vCard attachments 134, 138, 323Vibrate when… check boxes 71, 278vibrating alarm 277, 278video albums 191video controls 188video files 136, 191, 319video icon 187Video Message command 136, 140, 145Video mode 184videosadding web links to 157deleting 194downloading 195organizing 192playing 195recording 187–188renaming 194sending 137, 191–192setting options for 187, 201setting resolution for 325setting ringtones for 183storing 187synchronizing 181–183transferring to expansion cards 196viewing 191View All Calls command 60viewingalternate characters 37animated images 195application menus 33, 34appointments 43, 209, 210calendar 208contact info 135, 142, 207current connection 297events 210, 213folder contents 256memory usage 293notifications 278on-device help 13PDF documents 249pictures 190, 191, 248
INDEX 379power settings 294service provider 43space on expansion cards 267, 294speed dial numbers 63tasks 217, 218unread messages 43, 48videos 191voicemail messages 54web favorites 158web pages 155, 156, 157wireless settings 295virtual private networks. See VPN connectionsVista operating systems. See Windows Vista computersvoice calls 63voice captions 138Voice Command application 282–284, 341Voice Command button 284Voice Command icon 283, 308voice commands 24, 283, 308Voice mail option 71voice notescreating 218–219, 221playing 249saving 285Voice recording format list 285voice recording formats 285voicemailchecking for 63listening to 54–55sending calls to 53, 58, 74voicemail icon 54voicemail notifications 55Voicemail softkey 55volumecaution for 338phone 72, 342ringer 72tapping sounds 277VPN clients 314VPN connections 113, 297–298Wwaking up smartphone screen 48, 56wallpaper 183warnings 277warranty 11weak signals 310, 328weather information 164web addresses 43, 156, 324See also web linksweb browsers 155, 162See also Internet Explorer Mobileweb browsinggetting started with 155, 157, 269memory consumption and 327secure sites and 155, 156, 324troubleshooting 324wireless connections and 153, 164web favorites. See favoritesweb forms 157web linkscreating 248highlighting 31saving 327selecting 122, 157, 248sending 157troubleshooting 324web navigation features 29web pagesaccessing 324adding to favorites 158arranging on screen 156clearing links to 327copying from 159–160
INDEX380dialing from 52, 160downloading items from 159, 259moving around in 157opening 155, 158, 160playing media files from 198refreshing 157, 324returning to recently viewed 160scrolling 157searching 146, 155selecting addresses on 324sending email from 157setting as home 157, 160synchronizing favorites for 81viewing 155, 156, 157web-based email 102, 113, 146websitesSee also web browsing; web pagesaccessing 153, 164connecting to 155ending connections to 298redirectors and 324searching over 146, 155streaming from 199submitting transactions and 324Week View 209, 214WEP encryption 169Wi-Fi button 165Wi-Fi featureturning on or off 18, 24, 165viewing status of 43, 64Wi-Fi networks 164–170Wi-Fi settings 170–173Windows Live Hotmail Inbox 149Windows Live Mail 147–149Windows Live Messenger 150–151Windows Live Search 147Windows Live services 146, 192Windows Mobile Device Center 79, 87, 314, 332Windows Mobile devices 262, 303Windows Mobile operating system 308, 332Windows Mobile software 258See also built-in applications; softwareWindows Update application 296Windows Vista computersenabling Bluetooth connections for 94opening sync application for 87synchronizing with 84, 89, 183, 227troubleshooting 314Windows XP computersenabling Bluetooth connections for 94opening ActiveSync for 87synchronizing with 84, 88, 181, 225troubleshooting 314, 317viewing synchronized files for 182wired headsets 66, 69wireless connection icons 64wireless connectionsbrowsing websites and 153, 164conserving battery and 18ending 169
INDEX 381synchronizing and. See wireless synchronizationturning on 165wireless features 295, 326wireless service indicator 43wireless service providers 12, 43, 57wireless services 295wireless synchronization 80, 89–94, 95Word application 223See also documentsWord Completion tab 285word highlight feature 32Word Mobile application 30, 227–233Word Mobile icon 229word-processing features 228workbook list 246workbooksSee also Excel Mobile application; spreadsheetscreating 235, 237deleting 246displaying 237–238moving around in 238naming 245organizing 245replacing information in 244saving 235, 237, 246searching 244setting default template for 246worksheet names 236worksheetsSee also spreadsheets; workbooksadding 241adjusting column and row size for 242changing order of 241deleting 246entering defined names in 242entering formulas in 239, 246entering functions in 239filtering data in 243formatting options for 241–242inserting cells, rows, and columns 240moving between 238naming 241removing cells, rows, and columns 245renaming 242WorldMate 163–164WPA networks 168Writing mode 220YYahoo email accounts 102Year View 209ZZIP files 257zoom settingsdocuments 229PDF files 251pictures 186, 248presentations 234smartphone screen 285spreadsheets 236, 238videos 188web pages 157
INDEX382
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