Palm SKYC Smart Phone User Manual Treo Pro Smartphone by Palm User Guide

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Document ID	1036631
Application ID	SrStL7r0gifjLnyI5S4+hA==
Document Description	User manual revised 2 of 2
Short Term Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	230.41kB (2880175 bits)
Date Submitted	2008-11-26 00:00:00
Date Available	2009-04-16 00:00:00
Creation Date	2008-11-26 13:44:47
Document Lastmod	2008-11-26 19:15:27
Document Title	Treo Pro Smartphone by Palm User Guide
Document Author:	Palm Inc.

C H A PT ER
10
Your personal information
organizer
Say good-bye to paper calendars and throw away those
scribbled to-do lists. Your Treo™ Pro Smartphone by Palm is all
you need to organize your personal information and keep it with
you wherever you go.
You never lose your information, even if your battery is
completely drained. All your personal information is backed up
each time you synchronize, and your information is kept private
when you use the security features available on your
smartphone. Also, you can easily share info with others
electronically.
Benefits
•
Track current, future, and past
appointments
•
Make to-do lists that get done
•
Set reminders for appointments,
birthdays, important tasks, and
more
203
In this chapter
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Contacts
Adding a contact
1 Go to your Today screen and press
Contacts (left softkey).
2 Press New (left softkey).
If you have set up a Windows Live account
(see Using Windows LiveTM), you can save the
contact as a Windows Live contact. A
Windows Live contact synchronizes with your
Windows Live contacts list but not with
Microsoft Outlook on your computer.
TIP
Take some time to scroll down through all
the fields in a new contact. There are fields for
multiple addresses, phone numbers, email
addresses, and much more.
TIP
10
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YOUR PERSONAL INFORMATION ORGANIZER
Be sure to enter mobile numbers and
email addresses in the correct fields so that
Messaging can find this info when you
address a message and Calendar can find your
contacts when you want to invite them to
meetings.
TIP
Here are some helpful tips for entering
info:
•
To enter complete name or address
(work, home, or other) information,
tap the arrow on the right side of the
line and enter the information in the
box that appears. When finished, tap
outside the box to accept the
information and close the box.
•
To add a caller ID picture that is
displayed when that person calls,
select Picture, and then select
Camera and take a picture, or select
an existing picture from Thumbnail
View.
•
To assign a ringtone to the entry,
select Ring tone and select a tone.
3 Use the 5-way navigator to move
between fields as you enter
information.
CONTACTS
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YOUR PERSONAL INFORMATION ORGANIZER
•
To assign the entry to one or more
categories, select Categories and
then check the categories under
which you want this entry to appear.
To add a new category, press New
(left softkey), enter the category
name, and press OK
4 (Optional) To add a note to an entry,
select the Notes tab.
5 After you have entered all the
information, press OK
DID YOU KNOW? If you want to create a new
contact that shares information with an
existing contact—for example, they both work
at the same company—you can make a copy
of the first contact and then edit only the
fields you need to change for the new contact.
In the contacts list, highlight the first contact,
press Menu (right softkey), and then select
Copy Contact.
Viewing or changing contact information
1 Go to your Today screen and press
Contacts (left softkey).
2 In the Contacts list (viewed by name),
begin entering any combination of
letters from the contact’s first and/or
206
CONTACTS
last name. If you use both first- and
last-name letters, separate them by a
space.
You can type letters from the last name
first. For example, entering SM finds
both Smilla Anderson and John Smith.
Entering SM AN finds both Smilla
Anderson and Ann Smith.
3 Select the entry you want to open.
You can also find a contact by tapping the
first letter of the first or last name in the
alphabetical index at the top of the Contacts
list screen.
TIP
When you select a contact
entry, you are presented with several options
for contacting the person, depending on what
information you have entered for the contact.
For example, you may see options for calling a
number associated with the contact, sending
an email to the contact’s email address, or
calling the last number you dialed to call the
contact. Select a phone number to dial, or
select a messaging option to create a new
message addressed to the contact.
DID YOU KNOW?
4 Press Menu (right softkey) and select
Edit.
5 Make changes to the entry as
necessary.
6 Press OK
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YOUR PERSONAL INFORMATION ORGANIZER
Customizing Contacts
1 Go to your Today screen and press
Contacts (left softkey).
2 Go to the Contacts list.
You can find a contact by
company name. Open Contacts, press Menu
(right softkey), and select View By >
Company. Select a company name to see the
contacts who work there.
DID YOU KNOW?
To view a particular group of contacts,
press Menu (right softkey), select Filter, and
then select the category you want to view.
TIP
You can quickly send a text message to a
contact from within the Contacts application.
Select the contact name, press Menu (right
softkey), and select Send Text Message.
TIP
Deleting a contact
3 Press Menu (right softkey) and select
Options.
4 Set any of the following options:
Show alphabetical index: Displays the
alphabet at the top of the Contacts list.
You can use this index to find a contact.
Show contact names only: Enables
you to fit more names on the Contacts
list by hiding everything but the
contact’s name.
Area code: Specifies the default area
code for new contact entries.
1 Go to your Today screen and press
Contacts (left softkey).
5 Press OK
2 In the Contacts list, highlight the
contact you want to delete.
Finding a contact in an online address
book
3 Press Menu (right softkey) and select
Delete Contact.
In addition to having contacts on your
device, you can also access contact
information from your organization’s online
address book or Global Address List (GAL).
4 Select Yes to confirm the deletion.
CONTACTS
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YOUR PERSONAL INFORMATION ORGANIZER
BEFORE YOU BEGIN Do the following:
•
•
•
Make sure you are accessing Exchange
Server 2007, or Exchange Server 2003
upgraded to Service Pack 2.
Add access to the online address book
to your smartphone. See Adding an
online address book.
After adding the online address book,
you must synchronize with the
Exchange server in order for the
Company Directory option to appear.
1 Go to your Today screen and press
Contacts (left softkey).
2 Press Menu (right softkey), select
Company Directory, enter the name of
the contact, and select Search.
3 Press Menu (right softkey) and select
one of the following options:
Beam a contact to a nearby device:
Select Send Contact > Beam, and then
select the receiving device.
Send a multimedia message
containing the contact information:
Select Send as vCard. Address the
multimedia message and press Send
(left softkey).
You can also send a message to the
highlighted contact. Press Menu (right
softkey) and select Send video message by
mobile or Send picture message by mobile.
These options appear only if the contact you
select has a mobile telephone number
associated with it.
TIP
Sending a contact
Your smartphone provides multiple options
for sending a contact’s information to
someone else.
Calendar
1 Go to your Today screen and press
Contacts (left softkey).
Displaying your calendar
2 In the Contacts list, highlight the
contact you want to send.
1 Press Calendar
2 Press Menu (right softkey) and select
View.
3 Select one of the following views:
208
CALENDAR
Agenda: Shows your daily schedule in
list format. Upcoming appointments are
bold; past appointments are dimmed.
Agenda View displays a horizontal time
strip at the top to show at a glance
when you have an appointment.
Day: Shows your daily schedule in
day-planner format.
Week: Shows your schedule for an
entire week.
If your schedule contains a
conflict—two appointments that overlap—you
can see the conflict in both Day View and
Week View.
DID YOU KNOW?
To switch views, press the left softkey.
Don’t confuse the view name displayed above
the left softkey with the current view. The left
softkey displays the name of the next view
you see when you press the key.
TIP
10
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YOUR PERSONAL INFORMATION ORGANIZER
4 Use the 5-way to move to another day,
week, month, or year (depending on the
current view).
Creating an appointment
1 Press Calendar
2 Press Menu (right softkey) and select
New Appointment.
Month: Shows your schedule for a
whole month.
A morning appointment
An afternoon appointment
Both morning and afternoon
appointments
An all-day event
Year: Shows a calendar for a six-month
period.
3 Enter a subject (description) and a
location.
CALENDAR
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YOUR PERSONAL INFORMATION ORGANIZER
4 Select Starts and select the starting
date and time.
5 Select Ends and select the ending date
and time.
6 Press OK
To “pencil in” an appointment, open the
appointment, select Status, and then select
Tentative.
TIP
You can display your appointments on your
Today screen (see Selecting which items
appear on your Today screen).
TIP
Number of time units
Type of time units
5 Press OK
Adding an alarm reminder to an event
Creating an untimed event
1 Create an event and then select it.
An untimed event, such as a birthday,
anniversary, or vacation, does not occur at
a particular time of day. These events
appear as banners at the top of your
calendar; they don’t occupy blocks of time.
For example, “Submit Final Draft” in the
following illustration is an untimed event.
2 Press Menu (right softkey) and select
Edit.
3 Select Reminder, and then select
Remind me.
4 Enter the number of minutes, hours,
days, or weeks before the event you
would like to receive the alarm.
210
CALENDAR
An untimed event can last
longer than a day.
DID YOU KNOW?
1 Press Calendar
To enter a birthday or an anniversary,
create an untimed event that repeats every
year.
TIP
4 Press OK
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YOUR PERSONAL INFORMATION ORGANIZER
Sending a meeting request
You can email meeting invitations to
contacts who use Outlook or Outlook
Mobile.
2 Press Menu (right softkey) and select
New Appointment.
3 Enter a subject (description).
4 Select the starting and ending dates.
5 Select All Day, and then select Yes.
6 Press OK
Scheduling a repeating appointment
1 Create an appointment or untimed
event and then select it.
2 Press Menu (right softkey) and select
Edit.
3 Select Occurs, and then select a repeat
pattern. To create a repeat pattern,
select Edit pattern and follow the
onscreen instructions.
BEFORE YOU BEGIN Create contact
entries with email addresses for the people
you want to invite to a meeting (see Adding
a contact). You cannot access contact
entries without email addresses from your
calendar.
1 Create an event and then select it.
2 Press Menu (right softkey) and select
Edit.
3 Select Attendees.
4 Select Add Required Attendee, and
then select the name of the contact you
want to invite. To invite other attendees,
select Add Required Attendee, and
then select the names.
CALENDAR
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YOUR PERSONAL INFORMATION ORGANIZER
5 (Optional) To invite optional attendees,
select Add Optional Attendee, and
then select the names.
DID YOU KNOW? If you are using Exchange
Server 2007, or Exchange Server 2003 SP2,
you can use your corporate Global Address
List to find contact information for an
attendee. Select Attendees, select Add
Required Attendee or Add Optional
Attendee, press Menu (right softkey), and
then select Company Directory. Enter the
name of the attendee and select Find.
Press OK
The next time you synchronize, the
meeting request is sent to the attendees.
When attendees accept your request, the
meeting is automatically added to their
schedules. When you receive their
response, your calendar is updated as well.
Replying to a meeting request
You receive and reply to meeting requests
in the Messaging application (see Working
with meeting invitations). If you accept or
tentatively accept an invitation, it shows up
as an appointment in your Calendar.
212
CALENDAR
Marking an event as sensitive
If other people have access to your
Outlook calendar on your computer and
you don’t want them to see an
appointment, you can mark that
appointment as private to hide it from other
Outlook users.
1 Create an event and then select it.
2 Press Menu (right softkey) and select
Edit.
3 Select Sensitivity, and then select one
of the following:
Personal: Displays the event on your
smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Personal” near the
top of an open appointment.
Private: Displays the event on your
smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Private” near the
top of an open appointment. If you sync
with an Exchange server, other users
who can access your folders can’t see
your private events; they see private
events as unavailable time slots.
Confidential: Displays the event on
your smartphone and on your computer.
Meeting attendees or recipients see
“Please treat this as Confidential” near
the top of an open appointment.
If you don’t see an option on the screen,
press Down on the 5-way to scroll to other
options. For example, when editing an event,
you don’t see the Sensitivity option until you
scroll toward the bottom of the entry.
10
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YOUR PERSONAL INFORMATION ORGANIZER
TIP
4 Press OK
Organizing your schedule
Use categories to view various types of
events.
1 Create an event and then select it.
2 Press Menu (right softkey) and select
Edit.
3 Select Categories and check the
categories that apply to this event.
To add a new category, press New (left
softkey), enter the category name, and
press OK
4 Press OK
two more times.
5 After you assign events to categories,
press Menu (right softkey) and select
Filter.
6 Select the type of events you want to
view.
Wonder why you’re not seeing all the
events in your day? Check to make sure that
the filter is set to All Appointments.
TIP
Deleting an event
1 Highlight the event you want to delete.
2 Press Menu (right softkey) and select
Delete Appointment.
3 Select Yes to confirm the deletion.
CALENDAR
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YOUR PERSONAL INFORMATION ORGANIZER
Customizing Calendar
1 Press Menu (right softkey) and select
Tools > Options.
2 On the General tab, set any of the
following options:
Start in: Specifies which view is
displayed when you open Calendar.
1st day of week: Specifies Sunday or
Monday as the first day of the week for
all Calendar views.
Week view: Specifies whether five, six,
or seven days appear in Week View.
Show half hour slots: Specifies
whether time slots appear in hour or
half-hour increments in Day View and
Week View.
214
CALENDAR
Show week numbers: Specifies
whether week numbers (1 through 52)
appear in Week View.
3 Select the Appointments tab and set
any of the following options:
Set reminders for new items:
Specifies whether a reminder is
automatically added to new events and
how long before the event the reminder
appears. You can override this setting
for individual events.
Show icons: Specifies which icons
appear next to events.
The event has a reminder.
The event repeats in a specified
pattern.
The event has a note attached.
A location has been assigned to the
event.
The event is a meeting.
The event is marked private.
TIP
Not all icons appear in all Calendar views.
Send meeting requests via: Specifies
the email account used to send meeting
requests.
4 Press OK
Tasks
You can use Tasks to remind you of tasks
you need to complete and to keep a record
of completed tasks.
Adding a task
1 Press Start
2 Select Tasks
Sending an appointment
1 Press Calendar
Send a multimedia message
containing the appointment: Press
Menu (right softkey) and select Send as
vCalendar. Address the multimedia
message and press Send (left softkey).
2 Highlight the appointment you want to
send.
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YOUR PERSONAL INFORMATION ORGANIZER
and select Programs.
3 Press Menu (right softkey) and select
New Task.
4 Enter a description of the task in the
Subject field.
3 Select one of the following:
Beam an appointment to a nearby
device: Press Menu (right softkey) and
select Beam Appointment. Select the
receiving device.
TASKS
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YOUR PERSONAL INFORMATION ORGANIZER
5 Set any of the following:
Reminder: Sets an alarm for this task
and indicates when you want to be
reminded.
Categories: Assigns the task to one or
more categories. To add a new
category, press New (left softkey), enter
the category name, and press OK
Priority: Specifies the priority level for
this task. Later you can arrange your
tasks based on the importance of each
task.
Status: Indicates whether the task is
now completed.
Starts: Specifies when the task begins.
Due: Specifies the due date for the
task.
Occurs: Indicates if the task repeats at
regular intervals and how often it
repeats.
216
TASKS
Sensitivity: Marks this task as Normal,
Personal, Private, or Confidential (see
Marking an event as sensitive for
descriptions of these terms).
6 (Optional) Select the Notes tab and
enter additional text for the task.
7 Press OK
You can also add a task by selecting the
Tasks entry bar at the top of the task list
screen, entering the task description, and
pressing Center on the 5-way. Select the
icons to the left of the bar to set the task as
high or low priority.
TIP
You can display your tasks on your Today
screen (see Selecting which items appear on
your Today screen).
TIP
Checking off a task
1 Highlight the task you want to check off.
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YOUR PERSONAL INFORMATION ORGANIZER
3 Press Menu (right softkey) and select
Sort By.
4 Select the sort method: Status,
Priority, Subject, Start Date, or
Due Date.
Deleting a task
1 Highlight the task you want to delete.
2 Press Menu (right softkey) and select
Delete Task.
3 Select Yes to confirm the deletion.
2 Press Complete (left softkey).
Customizing Tasks
1 Go to the Tasks list.
You can also mark a task complete by
tapping the check box next to the task on the
Tasks list.
TIP
DID YOU KNOW?
Overdue tasks appear in red.
Organizing your tasks
1 In the Tasks list, press Menu (right
softkey) and select Filter.
2 Select which tasks you want to view:
All Tasks, Recently Viewed,
No Categories, Active Tasks,
Completed Tasks, or a specific
category, such as Business or Personal.
2 Press Menu (right softkey) and select
Options.
3 Set any of the following options:
Set reminders for new items:
Automatically adds a reminder to new
tasks. The default reminder is set to
8:00 on the morning the task is due. You
can override this setting for individual
tasks by using the Reminder field on the
task entry screen.
TASKS
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YOUR PERSONAL INFORMATION ORGANIZER
CHAPTER
10
Show start and due dates: Displays
task start and due dates in the Tasks
list.
3 Press New (left softkey).
4 Do one of the following:
Show Tasks entry bar: Displays the
Tasks entry bar at the top of the Tasks
list.
4 Press OK
Notes
Notes are a great way to capture thoughts,
questions, and meeting notes on your
smartphone. You can also create a voice
note or add a recording to an existing note.
•
Type the text by using the keyboard.
•
If you turned on writing mode (see
Customizing Notes), write the text
with the stylus.
BEFORE YOU BEGIN On a Windows XP
•
Press Menu (right softkey), select
Draw, and draw a sketch with the
stylus, crossing at least three ruled
lines.
computer, to take advantage of all the sync
features available in the Notes application,
install ActiveSync desktop software from
your smartphone (see Installing Desktop
Sync Software: Windows XP and Windows
Vista).
Creating a note
218
1 Press Start
and select Programs.
2 Select Notes
NOTES
5 Press OK
Creating a voice note
1 Press Start
and select Programs.
2 Select Notes
3 Do one of the following:
To create a new voice note: Press
New (left softkey).
To add a voice recording to an
existing note: Open the note to which
you want to add the recording.
7 After you finish recording, tap the
Stop
icon. A Recording
icon
appears in the note or note list,
depending on where you recorded the
note.
8 Press OK
4 If the voice note controls are not visible
at the bottom of the screen, press
Menu (right softkey) and select View
Recording Toolbar.
5 Tap the Record
icon.
10
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YOUR PERSONAL INFORMATION ORGANIZER
You can add several voice
notes within a single note.
DID YOU KNOW?
To play a recording, select the voice note
in the Notes list, or open the note containing
the recording and tap the Recording icon. Tap
the controls at the bottom of the screen to
control playback and volume.
TIP
Creating a note from a template
1 Go to the Notes list.
Voice note controls
6 Speak into the microphone on your
smartphone, or hold it close to another
sound source.
2 Tap the Show list in the upper-left
corner and select Templates. If you do
not see the Templates folder, select
More Folders.
3 Open the template you want to use.
4 Enter the information.
5 Press OK
6 Rename the note and move it to the
appropriate folder. See Organizing your
notes for details.
NOTES
219
YOUR PERSONAL INFORMATION ORGANIZER
CHAPTER
10
To create a new template, open the note
you want to save as a template. Press Menu
(right softkey) and select Tools > Rename/
Move. Select Name and enter a name for the
template. Select the Folder list and select
Templates. Press OK.
TIP
To create a new folder, go to the Notes list,
tap the Show list in the upper-left corner, and
select Add/Delete. Select New, enter a
name for the folder, and press OK.
TIP
Organizing your notes
Deleting a note
You can rename your notes, move notes to
another folder, and move notes between
your smartphone and an expansion card
(sold separately) inserted into your
smartphone.
1 Go to the Notes list and highlight the
note you want to delete.
1 Go to the Notes list and highlight a note
you want to move or rename.
2 Press Menu (right softkey) and select
Rename/Move.
3 Select Name and enter a new name for
the note.
4 Select Folder, and then select the
folder in which you want to store the
note.
5 Select Location, and then select Main
memory or Storage Card. The Storage
Card option appears only if you have an
expansion card (sold separately)
inserted into your smartphone.
220
6 Press OK
NOTES
2 Press Menu (right softkey) and select
Delete.
3 Select Yes to confirm the deletion.
Customizing Notes
1 Go to the Notes list.
2 Press Menu (right softkey) and select
Options.
3 Set any of the following options:
Default mode: Makes the default entry
mode either Writing or Typing. The
default is Typing; if you change it to
Writing, you can write notes directly on
the screen using the stylus.
Default template: Specifies the default
template for new notes.
Save to: Indicates the default location
where new notes are stored.
Record button action: Specifies what
happens when you press and hold the
Side button to record a voice note while
in another application: whether the
Notes application opens or whether you
stay in the current application. This
option applies only if you have changed
the function of the Side button to open
Notes (see Reassigning buttons).
10
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TIP Tap Global Input Options to set options
for entering text in any application (see Setting
input options).
4 Press OK
NOTES
221
YOUR PERSONAL INFORMATION ORGANIZER
CHAPTER
10
222
NOTES
C H A PT ER
11
Your Microsoft Office and
other document tools
Your Treo™ Pro Smartphone by Palm enables you to take your
office with you—including your Microsoft Office files. With
Microsoft Office Mobile®, you can carry, create, view, and edit
Microsoft Word, Excel®, and OneNote files directly on your
smartphone. You can also view, carry, and manage PowerPoint®
files on your smartphone. You can keep updated copies of the
files on both your smartphone and your computer so that you
can work on them in the most convenient location at any time.
You can also use Adobe Reader to view PDF files on your
smartphone.
Benefits
•
Manage Word, Excel, PowerPoint,
and OneNote files on your
smartphone
•
Improve productivity by taking
important docs, spreadsheets, and
presentations with you
•
Work with PDF files
223
In this chapter
Synchronizing your Microsoft Office files. . . . . . . . . . . . . . . . . . . . . 225
Word Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
PowerPoint Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Excel Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Adobe® Reader® LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Synchronizing your
Microsoft Office files
Synchronizing files that are on your
smartphone: Windows XP or Windows
Vista
11
CHAPTER
YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS
BEFORE YOU BEGIN Turn on the option to
You can create and edit Microsoft Office
files on your computer or on your
smartphone and then synchronize the files
so that changes you make show up on both
your computer and your smartphone. How
synchronization happens depends on two
conditions:
Operating system: Do you use Windows
XP or Windows Vista®?
Sync direction: Are you transferring files
from your smartphone to your computer, or
from your computer to your smartphone?
For information about installing desktop
sync software and about synchronizing
with your computer, see Installing Desktop
Sync Software: Windows XP and Windows
Vista.
synchronize files (see Changing which
applications sync).
To synchronize files that you capture on or
copy to your smartphone, simply follow
one of the procedures for synchronizing
with your computer described in
Synchronizing with desktop sync software.
After you synchronize, you can view and
edit the items on your computer (see
Where are the changes I made to my file?).
Synchronizing files that are on your
computer: Windows XP
1 Connect your smartphone to your
computer with the USB cable.
NOTE Most ActiveSync desktop software
options are available only when your
smartphone is connected to your
computer.
SYNCHRONIZING YOUR MICROSOFT OFFICE FILES
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YOUR MICROSOFT OFFICE AND OTHER DOCUMENT TOOLS
2 On your computer, double-click the
icon in the taskbar in
ActiveSync®
the lower-right corner of your computer
screen to open the ActiveSync desktop
software window.
If Files doesn’t appear under Information
Type, open the Tools menu and select
Options. Make sure the Files box is checked.
TIP
4 Do either of the following:
If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
TIP
•
To copy a file from your computer to
your smartphone, click Add, browse
to and highlight the file, and click
Open.
•
To delete a file from the file sync
folder on your computer and from
your smartphone, highlight the file
name and click Remove.
NOTE If you receive an error while
synchronizing files, make sure that all the
files you’re trying to sync are closed on
both your computer and your smartphone.
If a Treo My Documents sync folder has
been created on your computer, you can also
synchronize by dragging files into the
appropriate subfolder under that folder.
TIP
3 Under Information Type, double-click
Files to view a list of all synchronized
files.
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SYNCHRONIZING YOUR MICROSOFT OFFICE FILES
Synchronizing files that are on your
computer: Windows Vista
1 On your computer, copy or save the file
to the Documents\Documents on
username’s Smartphone folder.
DID YOU KNOW? The Documents on
username’s smartphone folder is created
when you select the option to sync Files.
Synchronization Settings dialog box (under
On this computer, synchronize the files in
this folder).
Windows Vista: Open the Documents\
Documents on username’s Smartphone
folder.
On your smartphone, you can find the
synchronized file by doing either of the
following:
2 Connect your smartphone to your
computer with the USB cable.
Synchronization takes place
automatically.
•
Press Start
and select Office
Mobile. Select the application that
opens the file: Word Mobile
, Excel
Mobile
, PowerPoint Mobile
. or
OneNote Mobile
Where are the changes I made to my file?
•
Press Start
, select Programs, and
then select File Explorer . Tap the
Show list in the upper-left corner and
select My Device > My Documents.
Don’t look for the changed file in its original
location on your computer. Only the
synchronized version contains the changes,
and that version is in the file sync folder. To
find this folder, do one of the following:
Windows XP: On your computer desktop,
double-click the file sync folder icon. This is
a shortcut to the file sync folder.
Windows XP: In ActiveSync desktop
software, double-click Files. The location of
the file sync folder appears in the File
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Word Mobile®
With Microsoft Office Word Mobile®, you
can create and edit documents and
templates and save them as DOC, RTF,
TXT, and DOT files. You can also edit
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Microsoft Office Word documents and
templates that you create on your
computer. However, keep in mind that
some of the information and formatting
may be lost when you save the document
on your smartphone.
DID YOU KNOW? If you have a PDF file (.pdf),
you can view the file using Adobe Reader.
Press Start, select Programs, and then select
Adobe Reader (see Adobe® Reader® LE).
The following features are not supported in
Word Mobile:
228
•
Backgrounds.
•
Bidirectional text.
•
Document protection.
•
Metafiles.
•
Artistic page borders. Lined page
borders are supported.
•
Password-protected files. Remove
password protection on your computer
before opening the file on your
smartphone.
•
Shapes and text boxes.
•
Smart tags.
WORD MOBILE®
The following features are partially
supported in Word Mobile:
Picture bullets: Regular bullets are
supported.
Revision marks: Documents appear as
though all revisions were accepted; if the
document is saved, revision marks are lost.
Table styles: Some or all of the formatting
is lost if the document is saved.
Underline styles: Unsupported styles are
mapped to one of the four supported
styles: regular, dotted, wavy, or thick/bold/
wide.
Legacy Pocket Word files: You can open
PSW files, but if you edit a file, you need to
save it in DOC, RTF, TXT, or DOT format.
The following features are not supported
on your smartphone, but they remain in the
file so that when you open the file on your
computer, they appear as expected:
Fonts and font sizes: Original fonts are
listed on your smartphone and are mapped
to the closest font available.
Footnotes, endnotes, headers, and
footers.
Lists: Indented lists are mapped to the
closest indentation level supported by
Word Mobile.
Page breaks: Although not displayed, all
page breaks, except a break placed at the
end of a document, are retained in the
document.
3 In the document list, select the
document you want to open.
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TIP To zoom in or out, press View (left
softkey), select Zoom, and then select the
zoom level.
Creating a document from a template
Creating a document
1 Go to the documents list.
1 Press Start
Mobile.
2 Tap the Show list in the upper-left
corner and select Templates. If you
don’t see Templates in the Show list,
select More Folders to access this
folder.
and select Office
2 Select Word Mobile
3 The first time you open Word Mobile, a
new document opens. Otherwise,
press New (left softkey).
4 Enter the text of the document.
5 Press OK
to save the file. When
you save a new document, it is
automatically named after the first
several words in the file.
Opening an existing document
1 Press Start
Mobile.
and select Office
2 Select Word Mobile
3 Open the template you want to use.
4 Press Menu (right softkey) and select
File > Save As.
5 Select Name and enter a new name for
the file.
6 Select the Folder list, and then select
the folder where you want to save the
file.
7 Select the Type list, and then select the
format in which you want to save the
file.
8 Select the Location list, and then select
whether you want to store the file on
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your smartphone (Main memory) or on
an expansion card (Storage card). The
Storage card option appears only if you
have an expansion card (sold separately)
inserted into your smartphone.
9 Select Save.
To create a new template, open the
document you want to save as a template.
Press Menu (right softkey) and select File >
Rename/Move. Select Name and enter a
name for the template. Select Folder, and
then select Templates. Press OK.
TIP
Finding or replacing text in a document
1 Open the document containing the text
you want to find.
2 Press Menu (right softkey) and select
Edit > Find/Replace.
3 Select Find what and enter the text you
want to find.
4 (Optional) Check the Match case box to
find text that matches the capitalization
in the text you entered step 3.
5 (Optional) Check the Match whole
words only box to find only full words
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WORD MOBILE®
that match the text you entered in
step 3.
6 Select Find to locate the first instance
of the text you entered in step 3, or
select Replace and enter the
replacement text.
7 Select Next to find the next instance of
the text, or select Replace to replace it.
To replace all instances of the text,
select Replace All.
8 When you see a message indicating
that the search is done, press OK
Moving or copying text
1 Open the document containing the text
you want to move or copy.
2 Highlight the text you want to move or
copy.
3 Press Menu (right softkey) and select
Copy to copy the text, or select Cut to
move the text.
4 Open the document where you want to
insert the text, and position the cursor
where you want the text to appear.
5 Press Menu (right softkey) and select
Paste.
Saving a copy of a document
Formatting text
NOTE If a document was previously saved
1 Open the document you want to
format.
on a computer, any unsupported formatting
may be lost when you save the file.
2 Highlight the text you want to format.
1 Open the document you want to copy.
3 Press Menu (right softkey) and select
Format > Font.
2 Press Menu (right softkey) and select
File > Save As.
4 Set any of the following options for the
highlighted text:
3 Select Name and enter a new name for
the file.
4 Select the Folder list, and then select
the folder where you want to save the
file.
5 Select the Type list, and then select the
format in which you want to save the
file.
6 Select the Location list, and then select
whether you want to store the file on
your smartphone (Main memory) or on
an expansion card (Storage card). The
Storage card option appears only if you
have an expansion card (sold separately)
inserted into your smartphone.
7 Select Save.
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Font: Specifies the typeface.
Font color: Specifies the color.
Size: Specifies the point size.
Bold: Indicates whether the text
appears normal or thick.
Italic: Indicates whether the text
appears upright or slanted.
Underline: Indicates whether the text
appears with an underscore.
Highlight: Indicates whether the text
appears with a yellow highlight.
Strikethrough: Indicates whether the
text appears with a line through it.
5 Press OK
document.
to return to the
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Formatting paragraphs and lists
1 Open the document you want to
format.
2 Position the cursor in the paragraph you
want to format.
3 Press Menu (right softkey) and select
Format > Paragraph.
4 Set any of the following options:
Alignment: Aligns the text paragraph
with the left, right, or center of
the page.
List: Creates a bulleted or numbered
list.
Indentation: Changes the paragraph
margins.
•
Left: Sets the left margin for the
entire paragraph.
•
Right: Sets the right margin for the
entire paragraph.
•
Special: Lets you indent the first line
or set a hanging indent.
•
By: Sets the size of the special
indentation.
5 Press OK
document.
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WORD MOBILE®
to return to the
You can also use the Formatting toolbar to
create a list and to align text. To indent text in
lists, you must use the Formatting toolbar.
TIP
Checking spelling in a document
1 Open the document you want to check.
2 Press Menu (right softkey) and select
Tools > Spelling. To check the spelling
of specific text, highlight it before you
select Spelling.
3 If an unknown or misspelled word is
encountered, do one of the following:
•
Select the correct word in the list if
the word is spelled incorrectly.
•
Select Ignore if the word is spelled
correctly. Select Ignore All to skip all
instances of the word.
•
Select Add to add a new word to the
spelling dictionary.
Organizing your documents
You can rename your documents, move
your documents to another folder, and
move your documents between your
smartphone and an expansion card (sold
separately) inserted into your smartphone.
1 Go to the documents list.
Deleting a document
2 Highlight a file.
1 Go to the documents list.
3 Press Menu (right softkey) and select
Rename/Move.
2 Highlight the document you want to
delete.
4 Select Name and enter a new name for
the document.
3 Press Menu (right softkey) and select
Delete.
5 Select the Folder list, and then select
the folder to which you want to move
the document.
4 Select Yes to confirm the deletion.
6 Select the Location list, and then select
whether you want to store the file on
your smartphone (Main memory) or on
an expansion card (Storage card). The
Storage card option appears only if you
have an expansion card (sold separately)
inserted into your smartphone.
1 Go to the document list.
7 Press OK
To create a new folder, go to the
documents list, tap the Show list in the
upper-left corner, and select Add/Delete.
Select New, enter a name for the folder, and
press OK.
TIP
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Customizing Word Mobile
2 Press Menu (right softkey) and select
Options.
3 Set any of the following options:
Default template: Sets the default
template for new documents.
Save to: Sets the default location
where new documents are stored.
Display in list view: Sets the types of
files that appear in the documents list.
4 Press OK
When you go to a folder, you can easily
search your documents by sorting by type.
TIP
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PowerPoint Mobile®
With Microsoft Office PowerPoint Mobile®,
you can open and view slide show
presentations created on your computer.
Many presentation elements such as slide
transitions, animations, and URL links are
also supported. Microsoft Office
PowerPoint features not supported on your
smartphone include the following:
•
Notes written for slides
•
Rearrangement or editing of slides
•
Files created in PPT format earlier than
Microsoft PowerPoint 97
•
HTML files in HTM and MHT formats
Playing a presentation
1 Press Start
Mobile.
and select Office
2 Select PowerPoint Mobile
3 In the presentation list, select the
presentation you want to play.
4 Do any of the following:
•
234
Press Right
slide, or Left
slide.
POWERPOINT MOBILE®
to advance to the next
to view the previous
NOTE If a presentation is set up as a timed
slide show, the slides advance
automatically. Presentations pause during
zooming.
•
Press Center
, select Go to Slide,
and then select the slide you want to
view.
•
Press Center
and select Next or
Previous to play animations.
•
To zoom in, press Center
and
select Zoom In. Tap and drag the
slide to scroll it.
5 To end the slide show, press Center
and select End Show.
Setting presentation playback options
1 Highlight the presentation for which you
want to change the settings.
2 Press Menu (right softkey) and select
Set up show.
3 On the Orientation tab, select the
orientation you want. To select the
orientation that best fits your
smartphone screen, select Default.
4 Select the Playback tab, and check the
Override playback options for all files
box.
Excel Mobile®
5 Set any of the following options:
With Microsoft Office Excel Mobile®, you
can create and edit workbooks and
templates on your smartphone. You can
also edit workbooks and templates that
you create on your computer. However,
you may lose some of the information and
formatting when you save the workbook on
your smartphone.
Show without animation: Turns off
builds and other animations.
Show without slide transition: Turns
off transition effects between slides.
Use timings, if present: Enables the
timings recorded with each slide in a
presentation. If a presentation is set up
as a timed slide show, the slides
advance automatically. Presentations
pause during zooming.
Loop continuously: Advances to the
first slide after playing the last slide in a
presentation.
6 Press OK
To turn the presentation into a
continuously looping slide show, check both
the Use timings, if present and the Loop
continuously boxes.
TIP
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Note the following formatting
considerations:
Alignment: Vertical text appears
horizontal.
Borders: Appear as a single line.
Cell patterns: Patterns applied to cells are
removed.
Fonts and font sizes: The original font is
listed on your smartphone and mapped to
the closest font available. Original
fonts reappear on your computer.
Number formats: Microsoft Office
Excel 97 conditional formatting is displayed
in Number format.
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Formulas and functions: Unsupported
functions are removed, and only the
returned value of the function appears.
Formulas containing the following are also
converted to values:
•
An array or array argument, for example,
=SUM({1;2;3;4}).
•
External link references or an
intersection range reference.
•
References past row 16384 are
replaced with #REF!.
Protection settings: Most protection
features are disabled but not removed.
However, password protection is removed.
You must remove the password protection
in Microsoft Office Excel on your computer
before opening the file on your
smartphone.
236
AutoFilter Settings: AutoFilters that cause
rows to be hidden are supported. Use the
Unhide command to display hidden rows.
Other AutoFilters are removed, but you can
use the AutoFilter command in Excel
Mobile to perform similar functions.
Chart Formatting: All charts are saved as
they appear in Excel Mobile. Unsupported
chart types are changed to one of these
supported types: Column, Bar, Line, Pie,
Scatter, and Area. Background colors,
gridlines, data labels, trend lines, shadows,
3D effects, secondary axes, and
logarithmic scales are turned off.
The following features aren’t supported in
Excel Mobile and are removed or modified
when you open a workbook on your
smartphone:
Zoom settings: Worksheet-specific zoom
settings are not retained. The zoom setting
applies to the entire workbook.
•
Hidden, dialog, and macro sheets
•
VBA modules
•
Text boxes
Worksheet names: Names that refer to
other workbooks, arrays, array formulas, or
intersection ranges are removed from the
name list, causing those formulas to be
resolved as “#NAME?” All hidden names
are not hidden.
•
Drawing objects and pictures
•
Lists
•
Conditional formats and controls
•
Pivot table data (converted to values)
EXCEL MOBILE®
Creating a workbook
3 Open the template you want to use.
1 Press Start
Mobile.
4 Press Menu (right softkey) and select
File > Save As.
and select Office
2 Select Excel Mobile
. If this is your
first time to open Excel Mobile, a new
workbook appears, and you can go to
step 4.
3 Press New (left softkey).
4 Highlight a cell where you want to enter
text or other info.
5 Enter the info into the cell and press
Return .
6 Repeat steps 4 and 5 to enter the
remaining info.
7 Press OK
to save the file. When
you save a new workbook, it is
automatically named and placed in the
workbook list.
Creating a workbook from a template
1 Go to the workbook list.
2 Tap the Show list in the upper-left
corner and select Templates. If you
don’t see Templates in the Show list,
select More Folders to access this
folder.
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5 Select Name and enter a new name for
the workbook.
6 Select the Folder list, and then select
the folder where you want to save the
workbook.
7 Select the Type list, and then select the
format in which you want to save the
workbook.
8 Select Save.
To create a new template, highlight the
workbook you want to save as a template.
Press Menu (right softkey), select Rename/
Move, select Name, and then enter a name
for the template. Select the Folder list, and
then select Templates. Press OK.
TIP
Viewing a workbook
1 Press Start
Mobile.
and select Office
2 Select Excel Mobile
3 In the workbook list, select the
workbook you want to view.
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4 Press View (left softkey) and select any
of the following:
Full Screen: Shows as much data as
possible on the screen. To return to the
normal view, tap Restore in the
upper-right corner.
Zoom: Sets the magnification level so
that you can easily read the worksheet.
Sheet: Lets you switch to a different
worksheet.
DID YOU KNOW? You can also switch
worksheets by tapping the sheet list at the
bottom of the screen.
Split: Divides the window into two
scrollable areas. To move the split bar,
tap and drag it. To remove the split bar,
press View (left softkey) and select
Remove Split.
Freeze Panes: Locks rows and columns
so that they remain visible while you
scroll. Highlight the cell at the point at
which you want to lock before you
select this command. To unlock the
rows or columns, press View (left
softkey) and select Unfreeze Panes.
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EXCEL MOBILE®
Toolbar: Indicates whether the toolbar
appears onscreen.
Status Bar: Indicates whether the
status bar appears onscreen.
Show: Indicates whether headings and
scroll bars appear onscreen.
To jump to a cell or region, press Menu
and select Edit > Go To. Select Cell
reference or name and enter the target cell
info, or select Current region. Select OK.
TIP
Calculating a sum
1 Press View (left softkey) and select
Toolbar.
2 Highlight the cell where you want to
insert the sum.
3 Tap
4 Tap and drag the stylus across the cells
you want to add.
5 Press Return
For simple calculations, use the Calculator
(see Calculator).
TIP
Entering a formula
1 Highlight the cell where you want to
enter the formula.
2 Enter an equals sign ( = ) followed by
any values, cell references, name
references, operators, and functions.
Examples:
=(B4/25)+100
•
=Revenue-Expenses
TIP
To refer to a cell from another worksheet
in your formula, enter the worksheet name
followed by an exclamation point (!) and the
cell, range, or name reference.
Example: =Sheet1!Earnings
TIP
To create a 3-D reference in your formula,
specify two or more sheets in a workbook.
Use a colon between the first and last
worksheet names.
Example: =SUM(Sheet2:Sheet6!$A$2:$C$5)
TIP
•
3 Press Return
4 Finish entering the formula and press
OK
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Use the Alt key to insert an equals sign.
To insert a symbol, place the cursor where
you want the symbol. Press Menu (right
softkey) and select Insert > Symbol.
Highlight the symbol you want to insert, and
select Insert.
TIP
Inserting a function
1 Open the workbook where you want to
insert the function.
2 Press Menu (right softkey) and select
Insert > Function.
Referring to a cell or range in a formula
1 Open the workbook where you want to
refer to a cell or range in a formula.
2 Begin entering a formula in a cell.
3 Navigate to the cell you want to refer to
in the formula. To refer to a range, tap
and drag the stylus over the cells you
want to include in the range.
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3 Select the Category list, and then
select the type of function you want to
insert.
4 Select the Function list, and then select
the specific function you want to insert.
5 Select OK.
Entering a sequence automatically
1 Tap and drag with the stylus to highlight
both the cells containing the info you
want to automate and the adjacent
destination cells.
2 Press Menu (right softkey) and select
Edit > Fill.
3 Select the Direction list, and then
select the direction you want to
populate.
4 Select the Fill type list, and then
select Series.
5 Select the Series type list, and then
select the type of series you want. If
you select Date or Number, enter a
Step value increment.
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EXCEL MOBILE®
TIP Select Autofill as the series type to
quickly fill cells with repetitive data such as
numbers or repeated text. Autofill takes the
content of the first cell in the highlighted row
or column and copies it down or across the
rest of the selection.
6 Select OK.
Adding cells, rows, and columns
1 Open the workbook you want.
2 Highlight the area where you want to
insert elements.
3 Press Menu (right softkey) and select
Insert > Cells.
4 Select how you want to insert the
elements:
Shift cells right: Inserts the same
number of new cells as the number of
cells you highlighted horizontally in step
2. For example, if you selected an area
containing two cells horizontally (A1 and
B1), selecting Shift cells right inserts
two horizontal cells; so the original A1
and B1 (and their contents) are now C1
and D1. The highlighted area and all
cells on the right move the same
number of columns—two in this
example—to the right.
Shift cells down: Inserts the same
number of new cells as the number of
cells you highlighted vertically in step 2.
For example, if you selected an area
containing two cells vertically (A1 and
A2), selecting Shift cells down inserts
two vertical cells; so the original A1 and
A2 (and their contents) are now A3 and
A4. The highlighted area and all cells
below it move the same number of
rows—two in this example—down.
Entire row: Inserts the same number of
new rows as the number of cells you
highlighted vertically in step 2. For
example, if you selected an area
containing two cells vertically (A1 and
A2), selecting Entire row inserts two
rows; so the original rows 1 and 2 (and
their contents) are now rows 3 and 4.
The rows containing the highlighted
area and all rows beneath it move the
same number of rows—two in this
example—down.
Entire column: Inserts the same
number of new columns as the number
of cells you highlighted horizontally in
step 2. For example, if you selected an
area containing two cells horizontally
(A1 and B1), selecting Entire column
inserts two columns; so the original
columns A and B (and their contents)
are now columns C and D. The columns
containing the highlighted area and all
columns on the right move the same
number of columns—two in this
example—to the right.
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5 Select OK.
To add a new worksheet, press Menu and
select Format > Modify Sheets. Select
Insert, enter a name for the worksheet, and
press OK. To change the order of the
worksheets, highlight a worksheet you want
to move, select Move Up or Move Down,
and press OK.
TIP
Formatting cells
1 Open the workbook you want to format.
2 Highlight the cells you want to format.
3 Press Menu (right softkey) and select
Format > Cells.
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4 Select any of the following tabs:
Size: Sets the row height and column
width.
4 Select any of the following:
Number: Sets the type of information
the cells contain.
AutoFit: Adjusts the size of the
highlighted rows or columns to their
contents.
Align: Sets whether text wraps within
the highlighted cells, and sets horizontal
and vertical alignment position.
Hide: Hides the highlighted rows or
columns.
Font: Sets the typeface, color, size, and
style attributes.
Unhide: Displays hidden rows or
columns in the highlighted area.
Borders: Turns borders on and off for
various cell edges, and sets the border
and background colors.
5 Press OK
To name the highlighted cell or range of
cells, press Menu and select Insert > Define
Name. Enter the name and select Add. Press
OK.
TIP
Formatting rows and columns
1 Open the workbook you want to format.
2 Highlight the rows or columns you want
to format.
242
3 Press Menu (right softkey) and select
Format > Row or Format > Column.
EXCEL MOBILE®
DID YOU KNOW? You can adjust the column and
row size by tapping and dragging the right
edge of the column or the bottom edge of the
row. To automatically fit rows and columns to
their contents, double-tap the lower edge of
the row heading or the right edge of the
column heading.
Renaming a worksheet
1 Open the workbook containing the
worksheet you want to rename.
2 Press Menu (right softkey) and select
Format > Modify Sheets.
3 In the Sheets list, highlight the
worksheet you want to rename.
4 Select Rename, enter a new name for
the worksheet, and press OK
twice.
Sorting info in a worksheet
1 Highlight the cells you want to sort.
2 Press Menu (right softkey) and select
Tools > Sort.
3 Select the Sort by list, and then select
the primary sort column.
4 Check the Ascending box to sort in
ascending (A–Z or 0–9) order. Leave the
box unchecked to sort in descending (Z–
A or 9–0) order.
5 (Optional) Select the Then by lists, and
then select second- and third-level
sorting options.
6 Check or uncheck the Exclude header
row from sort box to indicate whether
you want to sort the header row.
2 Press Menu (right softkey) and select
Tools > AutoFilter. In each column
containing a highlighted cell, an arrow
appears on the right side of the cell
nearest the top of the column.
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3 Tap the arrow to open a list and select a
filter. This hides all rows that do not
include the selected filter.
4 (Optional) Do any of the following:
•
Open the other lists, and select other
filters.
•
To display all rows again, open the
filter lists and select All.
•
To turn off filtering, press Menu (right
softkey) and select Tools > AutoFilter
again.
You can also create custom
filters where you specify comparisons. Open
a filter list and select Custom.
DID YOU KNOW?
7 Select OK.
Creating a chart
Filtering info in a worksheet
1 Tap and drag the stylus to highlight the
cells that contain the info you want to
filter.
1 Open the workbook in which you want
to create a chart.
2 Highlight the cells you want to include
in the chart.
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3 Press Menu (right softkey) and select
Insert > Chart.
appears, and the placement of the
legend.
4 Select the type of chart, and press Next
(right softkey).
Scale: Specifies the minimum and
maximum scales for charts with x and y
axes.
5 Confirm the area you want the chart to
include, and press Next (right softkey).
6 Select the data layout, and press Next
(right softkey).
7 Check the boxes to indicate whether
the first row and column represent
labels.
8 Select whether you want the chart to
appear as a separate worksheet within
the current workbook, or as part of the
current worksheet.
Series: Lets you add, modify, format, or
delete related data points without
affecting the info in your worksheet.
5 Press OK
Finding or replacing info in a workbook
9 Press Finish (right softkey).
1 Open the workbook containing the info
you want to find.
Formatting or changing a chart
2 Press Menu (right softkey) and select
Edit > Find/Replace.
1 Open the workbook that contains the
chart you want to format.
2 Open the chart.
3 Press Menu (right softkey) and select
Format > Chart.
4 Select any of the following tabs:
Titles: Specifies the title of the chart
and headings, whether a legend
244
Type: Specifies the chart style. You can
use this setting to convert your chart to
a different format.
EXCEL MOBILE®
3 Select Find what and enter the info you
want to find.
4 (Optional) Check the Match case box to
find text that matches the capitalization
in any text you entered.
5 (Optional) Check the Match entire cells
box to find only cells whose contents
exactly match the text you entered.
6 Select Find to locate the first instance
of the info you entered, or select
Replace and enter the replacement
info.
7 Select Next to find the next instance of
the info, or select Replace to replace it.
To replace all instances of the info,
select Replace All.
8 When you see a message that the
search is done, press OK
6 Select the Location list, and then select
whether you want to store the file on
your smartphone (Main memory) or on
an expansion card (Storage Card). The
Storage Card option appears only if you
have an expansion card (sold separately)
inserted into your smartphone.
7 Press OK
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When you go to a folder, you can easily
search your files by sorting by type.
TIP
Organizing your workbooks
You can rename your workbooks. You can
also move them to another folder or move
them between your smartphone and an
expansion card (sold separately) inserted
into your smartphone.
1 Go to the workbook list.
2 Highlight a file.
3 Press Menu (right softkey) and select
Rename/Move.
4 Select Name and enter a new name for
the workbook.
5 Select the Folder list, and then select
the folder to which you want to move
the workbook.
Deleting cells, rows, and columns
1 Open the workbook containing the
elements you want to delete.
2 Highlight the area you want to delete.
3 Press Menu (right softkey) and select
Edit > Delete Cells.
4 Select how you want to remove the
elements:
Shift cells left: Deletes the highlighted
cells and moves all cells on their right to
the left.
Shift cells up: Deletes the highlighted
cells and moves all cells below them up.
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Entire row: Deletes the entire row(s) in
which the highlighted cells are located,
and moves all rows below up.
Entire column: Deletes the entire
column(s) in which the highlighted cells
are located, and moves all columns on
their right to the left.
NOTE Excel Mobile adjusts formulas to
reflect the new cell locations. However, a
formula that refers to a deleted cell
displays the #REF! error value.
5 Select OK.
To delete a workbook, go to the workbook
list and highlight the workbook you want to
delete. Press Menu (right softkey) and select
Delete. Select Yes to confirm.
3 Set any of the following options:
Template for new workbook:
Specifies the default template for new
workbooks.
Save new workbooks to: Specifies
where new workbooks are stored.
Files to display in list view: Specifies
which types of files appear in the
workbook list.
4 Press OK
OneNote Mobile
TIP
To delete a worksheet, press Menu (right
softkey) and select Format > Modify Sheets.
Highlight the worksheet you want to delete
and select Delete. Select Yes and press OK.
TIP
Customizing Excel Mobile
1 Go to the workbook list.
2 Press Menu (right softkey) and select
Options.
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ONENOTE MOBILE
OneNote Mobile lets you create digital
notes that contain text, pictures, and audio
and video. You can then synchronize these
notes with Microsoft Office OneNote 2007
on your computer. During synchronization,
all the notes you create on your
smartphone are copied to a notebook
called OneNote Mobile on your computer;
you can then drag your notes to other
locations on your computer. You can use
OneNote Mobile to do any of the following:
•
Take pictures of business cards and
then insert them into OneNote.
•
Take pictures of flip charts and
whiteboards in conference rooms, and
then insert them into OneNote.
•
Create text notes and voice recordings
(for example, reminders of important
events, ideas for projects, price
comparisons, recommendations, blog
ideas, and so on) and synchronize them
with your notes.
•
Prepare meeting or travel information in
OneNote on your computer and then
transfer it to your smartphone so you
can access the information on the road.
Creating a note
1 Press Start
Mobile.
and select Office
2 Select OneNote Mobile
3 Press New (left softkey).
4 Begin typing your note text, or do any of
the following:
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Format text: Press Menu (right
softkey), select Format, and then select
the formatting option you want: Bold,
Italic, Underline, or Strikethrough.
Enter the text you want formatted.
To resume entering unformatted text,
press Menu (right softkey), select
Format, and then select the formatting
option again.
You can apply more than one formatting
style to text. Press Menu (right softkey) and
select Format for each style you want to
apply to the text you are going to enter.
TIP
To clear the formatting from entered text,
highlight the text with the stylus, press Menu
(right softkey), and select Format > Clear All.
TIP
Enter a list: Press Menu (right softkey),
select List, and then select Numbered
or Bulleted. When you have finished
entering the list items, press Menu
(right softkey), select List, and then
select the list option again to turn off list
formatting.
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To remove list formatting from entered
text, highlight the text with the stylus, press
Menu (right softkey), and select List > Clear.
TIP
Create a hyperlink: Enter the website
address for which you want to create
the hyperlink. For example, to create a
hyperlink to the Microsoft website,
enter http://www.microsoft.com.
Insert a picture: Press Menu (right
softkey) and select Take Picture to take
a picture with your smartphone’s
camera or Insert Picture to insert an
existing picture.
Insert an audio recording: Press
Menu (right softkey) and select Insert
Recording. Tap the onscreen controls
to create your recording. Tap OK to
accept the recording and add it to the
note.
5 When you have finished creating your
note, press Done (left softkey).
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ONENOTE MOBILE
While you are composing the note, use
menu items to undo and redo your last action,
and to cut, copy, and paste text. After you
have completed the note and pressed Done,
use menu commands to delete or rename the
note.
TIP
Viewing or editing an existing note
1 Press Start
Mobile.
and select Office
2 Select OneNote Mobile
3 In the OneNote Mobile list, select the
note that you want to open.
4 Do any of the following:
Open a hyperlink: Place the cursor
anywhere in the link, and then press
Center
View picture detail: Highlight the
picture, press Center
, and then
press Menu (right softkey) and select
Zoom In. To zoom in further, press
Menu (right softkey) and select Zoom
In again. Use the 5-way to view
different parts of the picture. To zoom
out, press Menu (right softkey) and
select Zoom Out; you can also select
Actual Size or Fit to Screen.
Play a voice note: Highlight the voice
note and press Center
,.
5 Press Done (left softkey) to close the
note.
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Deleting a note
1 In the OneNote Mobile list, select the
note that you want to delete.
2 Press Menu (right softkey), and then
select Delete.
Renaming a note
3 Select Yes to confirm deletion.
1 In the OneNote Mobile list, select the
note that you want to rename.
Adobe® Reader® LE
2 Press Menu (right softkey), and then
select Rename.
3 Enter the new name.
4 Press Done (left softkey) to accept the
new name.
Sorting your notes
1 Press Start
Mobile.
and select Office
2 Select OneNote Mobile
3 Press Menu (right softkey) and select
Options.
4 In the Sort notes by list, press Up
Down
to select Name or Date
modified.
5 Press Done (left softkey).
or
Adobe® Reader® LE lets you view PDF files
whether they are saved to your
smartphone, attached to email messages,
stored on an expansion card (sold
separately) inserted into your smartphone’s
expansion card slot, or downloaded from
the web. You can customize the document
display.
Viewing a file
Adobe Reader LE supports
password-protected PDF files with up to
128-bit encryption. When you open a
password-protected PDF file, you must
enter the password to open the file.
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1 Press Start
and select Programs.
2 Select Adobe Reader
3 Navigate to and select the file you want
to open.
5 Tap any of the following to move around
within the PDF file:
Move to the next page.
Move to the previous page.
Jump to the first page of the file.
Jump to the last page of the file.
6 To open another file, press Menu (right
softkey) and select Open. Select a
recently opened file, or select Browse
and navigate to the file you want.
To open additional files, press Menu (right
softkey) and select Open. Select the file you
want from the list, or select Browse to
navigate to and select the file.
TIP
4 Press Down
to scroll to the next
page (in Single Page mode) or to scroll
the display down (in Continuous mode).
Press Up
to scroll to the preceding
page or to scroll the display up.
250
ADOBE® READER® LE
To go to a specific page, press Tools (left
softkey) and select Go To.
TIP
DID YOU KNOW? If the file was created with
bookmarks, Adobe Reader LE displays the
bookmarks pane on the left side of the screen.
Select a heading in the bookmarks pane to
jump to that section.
DID YOU KNOW? To view detailed information
about the file you are viewing, press Menu
(right softkey) and select Details.
Changing display options
You can change the display size, the scroll
option, and more.
1 Press Tools (left softkey), select View,
and then select any of the following:
Rotate Right/Left: Rotates the page in
the selected direction.
Single Page: Displays the pages so that
when you use Up
or Down
to
scroll the file, the display jumps a page
at a time.
Continuous: Displays the pages so that
when you use Up
or Down
to
scroll the file, the display scrolls
continuously up or down without
jumping.
2 Press Tools (left softkey), select Zoom,
and then select one of the following
options:
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In: Increases the file display size to
enlarge font and image size.
Out: Decreases the file display size to
fit more of the file on the screen.
To %: Specifies a specific zoom level for
the display.
Fit screen: Sizes the display so an
entire page fits on the screen from top
to bottom.
Fit width: Sizes the display so that the
width of the page fills the display from
side to side.
Finding text in a file
1 With the file open, press Tools (left
softkey) and select Find > Text.
2 Enter the text you want to find.
3 (Optional) Check the Match case box to
find text that matches the capitalization
in the text you entered.
4 (Optional) Check the Whole word box
to find only full words that match the
text you entered.
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5 (Optional) Check the Backwards box to
search the file backward.
6 Press Find (left softkey).
7 To find the next occurrence of the text,
press Tools (left softkey) and select
Find > Next.
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ADOBE® READER® LE
C H A PT ER
12
Your application and info
management tools
Your Treo™ Pro Smartphone by Palm comes equipped with a
variety of tools for managing and organizing your information.
Find nearby businesses and driving directions. Get the most
out of your smartphone: Install some of the thousands of
business, education, or leisure-time applications available. Use
one of several options to share business and personal info with
others. Insert expansion cards (sold separately) for a compact
and virtually limitless answer to the storage dilemma. And
because there’s one on your smartphone, you never need to
carry a separate calculator.
Benefits
•
Locate info in any application, or
locate any address on a map
•
Install applications, games, and
other software
•
Keep others up-to-date with
meaningful business and personal
information
•
Store, carry, and exchange info
•
Always have a calculator with you
253
In this chapter
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Accessing information on a remote computer. . . . . . . . . . . . . . . . . 268
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Finding information
Quickly find who or what you’re looking for
by using one of these search features:
Search: Look through the text in all the
applications on your smartphone.
File Explorer: Browse through the files
and folders on your smartphone or on an
expansion card.
Lookup: Find and dial your contacts by
name or phone number. See Dialing by
contact name for details.
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Using Search
Search for files and other items stored in
the My Documents folder on your
smartphone or on an expansion card (sold
separately) inserted into your smartphone.
You can search by file name or by words
located in the item. For example, you can
search for words within notes,
appointments, contacts, and tasks.
1 Press Start
2 Select Search
and select Programs.
Global Address List Lookup: Look up
names in your online corporate address list
(see Finding a contact in an online address
book).
Email message search: Display only those
messages whose senders, recipients, or
subjects match the text you enter (see
Finding messages).
For information on opening and closing
apps, see Opening and closing applications.
You can also open Search by
pressing Option + left Shift.
DID YOU KNOW?
TIP
3 Select Search for and enter the file
name, word, or other info you want to
find.
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If you’ve looked for an item before, select
the Search for list, and then select the item in
the list.
TIP
When two or more words are entered in
the Search for field, the search results
contains only items that contain all the words.
TIP
4 Select the Type list, and then select the
kind of information you want to find.
If you are searching for information in
certain applications, such as Messaging or
Word Mobile, press Advanced (right softkey)
for more search options.
TIP
folder on your smartphone is named My
Device. My Device is similar to My
Computer (Windows XP) or Computer
(Windows Vista) on your computer.
1 Press Start
6 Use the 5-way to select and view an
item from the results of the search. A
storage card symbol appears next to the
names of files that are located on an
expansion card.
You can use File Explorer to browse the
contents of folders on your smartphone or
on an expansion card (sold separately)
inserted into your smartphone. The root
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FINDING INFORMATION
3 Select the folder you want to explore. If
the folder you want is not displayed, tap
the Show list in the upper-left corner
and select My Device to view all
folders.
5 Press Search (left softkey).
Exploring files and folders
and select Programs.
2 Select File Explorer
Show list
Sort by list
When the items in a folder are displayed,
you can sort them by name, date, size, or
type. Select the Sort by list in the upper-right
corner, and then select the sort method.
TIP
DID YOU KNOW? The storage card symbol
appears next to the names of files that are
stored on an expansion card.
4 Do any of the following:
To open an item: Select it.
To quickly delete, rename, beam, or
email an item: Highlight the item,
press and hold Center
to open the
shortcut menu, and then select the
appropriate command.
IMPORTANT Do not delete any files that
you cannot identify. These files may be
required for your smartphone to function
properly.
To move a file to another folder:
Highlight the item, press and hold
Center
to open the shortcut menu,
and select Cut or Copy. Open the
destination folder, press and hold
Center
to open the shortcut menu,
and then select Paste.
To highlight multiple items: Tap and
drag the stylus.
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Installing applications
Your smartphone comes with several
built-in and ready-to-use applications. You
can also install third-party applications that
are compatible with Microsoft Windows
Mobile® 6.1 Professional edition devices,
such as business software, games, and
more.
Applications you download to your
computer are likely to be in a compressed
format such as ZIP. If the file is
compressed, you need to decompress the
file before you install the application on
your smartphone. You can decompress the
file on your smartphone in File Explorer or
on your computer using a decompression
utility such as WinZip.
You can also send the file to yourself as an
email attachment, and then open the
attachment on your smartphone to
automatically decompress the file (see
Opening attachments).
TIP
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The following instructions tell you how to
install basic files onto your smartphone.
Some software uses an installer or wizard
to guide you through the process. For
details, consult the documentation that
came with the software.
NOTE If you encounter a problem with a
third-party application (such as an error
message), contact the application’s vendor.
For general troubleshooting of third-party
applications, see Third-party applications.
You can purchase a third-party
application that lets you run Palm OS® by
ACCESS applications on your smartphone.
DID YOU KNOW?
If an application does not have a Microsoft
Mobile to Market certificate, you see a
message indicating that the application is
untrusted. If this occurs, you can indicate
whether you want to continue the installation.
TIP
Installing third-party applications
When installing third-party applications,
note the following:
258
•
Install only apps that are designed for
Microsoft Windows Mobile 6.1
Professional. Apps designed for other
versions of Microsoft Windows Mobile
may not be compatible with your
smartphone.
•
If you can try a free or trial version of
the software before purchasing it, you
can test it first to make sure it works
properly.
INSTALLING APPLICATIONS
Installing applications from the Internet
You can use Internet Explorer Mobile to
install Windows Mobile apps in the CAB
file format directly from the Internet. For
files in the ZIP file format, you must unzip
the files in File Explorer or on your
computer before you install them. For files
in any format other than CAB or ZIP, you
must first download the files to your
computer and then install them to your
smartphone by synchronizing.
BEFORE YOU BEGIN Make sure your
phone is on and that you are in a coverage
area (see Turning your phone on).
1 Press Start
Explorer.
and select Internet
2 Go to the page that contains the link to
the application you want to download.
3 Highlight the link to the file, and then
press Center
to start the download
process.
4 If prompted, select the folder where
you want to store the file.
5 When the download has finished, press
Start
and select Programs.
6 Select File Explorer
7 Go to the folder you selected in step 4.
If you did not select a folder, go to the
My Documents folder.
8 Select the file you downloaded to start
the installation program.
Installing applications from your
computer
There are many applications available for
your smartphone. To get started, check out
the selection at palm.com/treopro.
BEFORE YOU BEGIN To install an
application from your computer to your
smartphone, you must first install the
desktop sync software on your computer
(see Installing Desktop Sync Software:
Windows XP and Windows Vista).
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1 Connect your smartphone to your
computer to synchronize and install the
application(s) on your smartphone.
2 Open My Computer or Windows
Explorer on your computer.
3 Double-click the icon representing your
smartphone.
4 Copy the application file(s) into the
folder.
Installing applications onto an expansion
card
BEFORE YOU BEGIN To install an
application from your computer to an
expansion card, you must first install the
desktop sync software on your computer
(see Installing Desktop Sync Software:
Windows XP and Windows Vista).
1 Insert the expansion card (sold
separately) into the expansion card slot
(see Inserting and removing expansion
cards).
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2 Connect your smartphone to your
computer using the USB cable.
3 Open My Computer or Windows
Explorer on your computer.
4 Double-click the icon representing your
smartphone.
5 Navigate to the folder representing the
expansion card.
6 Copy the application file(s) into the
expansion card folder.
Installing Java games and applications
You can install Java application files called
Midlets onto your smartphone, either from
your computer or from the Internet.
1 Press Start
2 Select Java
Removing
applications
To free up memory on your smartphone,
you can remove applications that you no
longer use. You can remove only
applications, patches, and extensions that
you install; you cannot remove the built-in
applications that reside in the Read-Only
Memory (ROM) portion of your
smartphone.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Remove Programs
and select Programs.
3 Press Menu (right softkey), select
Install, and then select Local (to install
a file from your computer) or Internet.
After you install the file, press Menu (right
softkey) to perform various tasks using the
file.
3 Select the application that you want to
remove.
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REMOVING APPLICATIONS
Built-in applications that
cannot be deleted are not listed in the
Remove Programs list.
DID YOU KNOW?
4 Select Remove.
•
You can attach a picture, video, or sound
file to a multimedia message (see
Creating and sending a multimedia
message).
•
You can synchronize to share info
between your smartphone and your
computer or between your smartphone
and Microsoft Exchange Server 2003
SP2 or 2007 (see Synchronizing
information).
•
If you are near someone, you can beam
files and applications between your
smartphone and your neighbor’s device
using the IR port or Bluetooth® wireless
technology (see Beaming information).
•
You can also store files on an expansion
card and share the expansion card (see
Using expansion cards).
5 Select Yes to confirm the deletion.
Sharing information
Your smartphone comes equipped
with a variety of options for sharing
information, so that you can choose the
quickest, most convenient way to send
your info or to receive info from another
device.
•
•
In many applications, you can send a file
or an entry by email or by beaming.
Open the app to the file or entry list and
highlight the item you want to send.
Press Menu (right softkey) and select
the Send or Beam option.
In the Messaging application, you can
insert a picture or attach a note or other
file to an email. You can also receive
pictures and attachments (see Your
email).
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Beaming information
Your smartphone is equipped with an IR
(infrared) port that enables you to beam
information to another device with an IR
port. The IR port is located on the side of
your smartphone closest to the stylus, near
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the top. You can also beam using the
Bluetooth wireless technology on your
smartphone.
The normal range for beaming with IR is
about eight inches (20 centimeters). The
maximum range for beaming with
Bluetooth technology is about 30 feet (10
meters). Performance and range are
affected by physical obstacles, radio
interference from nearby electronic
equipment, and other factors.
turned on (see Entering basic Bluetooth
settings).
1 Highlight the entry or file you want to
beam.
2 Press Menu (right softkey) and select
Beam… (the menu item changes
names based on the type of item you
highlighted). In Contacts, press Menu
(right softkey) and select Send Contact
> Beam.
3 Select one of the following options:
For best results, the path between the
two devices must be clear of obstacles, and
both devices must be kept stationary. If you
have difficulty beaming, shorten the distance
and avoid bright sunlight.
TIP
DID YOU KNOW? The type of information you
can beam depends on the type of device you
are beaming to. Other Windows Mobile 6
Professional devices are always compatible
with your Treo Pro smartphone.
Beaming an entry or file
BEFORE YOU BEGIN To beam using
Bluetooth technology, make sure your
smartphone has the Bluetooth feature
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BEAMING INFORMATION
Bluetooth: When the name of the
receiving device appears, select it to
begin the transfer. A blue icon indicates
a Bluetooth connection.
IR: Select Infrared. Point the IR port on
your smartphone directly at the IR port
of the receiving device. A red icon
indicates an IR connection.
Turning on the option to receive beamed
information
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By default, the option to receive beamed
information on your smartphone is turned
off. You need to turn the beam option on
before you can receive information being
beamed from another device.
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Beam
3 Check the Receive all incoming
beams box.
Receiving beamed information
4 Wait for Done to appear next to the
name of the receiving device before you
continue using your smartphone.
The regional setting determines the list of
characters that can be used when info is
beamed between devices. If you try to send
or receive a character that is not on the list, it
appears as a question mark (see Setting
display formats).
TIP
1 Press End
to turn on your screen if it
is not already on.
2 If you are beaming over an IR
connection, point the IR port on your
smartphone directly at the IR port of the
transmitting device.
3 When the Receiving Data message
appears, select Yes to receive the
beam.
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Using expansion
cards
The expansion card slot on your
smartphone enables you to add microSD
cards to extend the storage capacity of
your smartphone. For example, microSD
expansion cards can store the following:
•
Pictures
•
Games
•
Videos
•
Applications
•
MP3 audio files
•
Databases
•
Email attachments
Expansion cards are sold separately.
We recommend that you purchase
preformatted expansion cards. To format a
card on your own, you may need to connect a
card reader (sold separately) to your
computer.
TIP
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USING EXPANSION CARDS
Inserting and removing expansion cards
1 With the back panel facing you, press
the lower-right corner of the panel with
your right thumb. Then use both
thumbs and firmly slide the panel away
from you to release it.
2 Insert a microSD card (sold separately)
into the expansion card slot.
4 Replace the back panel.
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5 To remove an expansion card, repeat
step 1 to remove the back panel, and
then push the card in to release it.
6 Replace the back panel.
Opening applications on an expansion
card
After you insert an expansion card into the
expansion card slot, you can open any of
the applications stored on the expansion
card.
Notch
Wi-Fi button
3 Push the card into the slot until you feel
the card click into place.
The expansion card slot has a push-push
mechanism: push in gently to insert a card;
push in gently to remove it.
TIP
To run an application on an expansion card,
your smartphone must have enough free
space in the internal memory to run the
application.
TIP
1 Insert the expansion card into the
expansion card slot.
2 Press Start
and select Programs.
3 Select File Explorer
4 Tap the Show list in the upper-left
corner and select Storage Card.
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2 Open the application from which you
want to save the info.
3 Press Menu (right softkey) and select
Options or Tools > Options.
4 Select the option for where to save info,
and then select Storage Card. The
option name changes depending on the
application you are in.
If you don’t see a Save to option on the
Options screen, look on the other tabs (if
present). If you still can’t find a Save to list, the
application may not support this feature.
TIP
Show list
5 Select the application you want to open.
Saving files to an expansion card
You can save space on your smartphone by
saving files to an expansion card. For
example, when you create new Word
Mobile documents, notes, Excel® Mobile
workbooks, pictures, videos, and audio
files, you can save them directly to an
expansion card. Saving files to an
expansion card also makes it easy to share
those files with others. (Some applications
may not support this feature.)
1 Insert an expansion card into the
expansion card slot.
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USING EXPANSION CARDS
5 Press OK
Moving info between your smartphone
and an expansion card from within an
application
In certain applications—for example,
Pictures & Videos and the Office Mobile
applications—you can move files directly to
another location. For applications that do
not support this feature, see Moving info
between your smartphone and an
expansion card using File Explorer.
1 Insert an expansion card into the
expansion card slot.
5 Press Menu (right softkey) and select
Edit > Copy or Edit > Cut.
2 Open the application from which you
want to move the info.
6 Go to the folder where you want to
place the selected item.
3 Go to the list view, tap the Show list in
the upper-left corner, and highlight the
file or application you want to move.
7 Press Menu (right softkey) and select
Edit > Paste.
4 Press Menu (right softkey) and select
Rename/Move.
5 Select the Location list, and then select
where you want to move the info:
Storage card or Main memory.
6 Press OK
8 Press OK
Viewing available expansion card
memory
1 Insert the expansion card into the
expansion card slot.
2 Press Start
Moving info between your smartphone
and an expansion card using File Explorer
and select Settings.
3 Select the System tab, and then select
Memory
4 Select the Storage Card tab.
1 Insert the expansion card into the
expansion card slot.
5 Press OK
2 Press Start
Exploring files on an expansion card
and select Programs.
3 Select File Explorer
4 Highlight the file or application you want
to copy or move (see Exploring files and
folders).
Your applications are usually located in the
My Device/Program Files folder.
TIP
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1 Insert the expansion card into the
expansion card slot.
2 Press Start
and select Programs.
3 Select File Explorer
4 Tap the Show list in the upper-left
corner and select Storage Card.
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5 Select the folder or files you want to
view.
6 Press OK
Renaming an expansion card
If you change the contents of an expansion
card, you may want to rename the card to
better match its contents.
Before copying information to or renaming
the files or folders on an expansion card, or
renaming the card itself, make sure the card is
not write-protected. See the instructions that
came with your card for details.
TIP
1 Insert the expansion card into the
expansion card slot.
2 Press Start
4 Tap the Show list in the upper-left
corner and select My Device.
5 Highlight the current expansion card
name (Storage Card by default).
6 Press Menu (right softkey) and select
Rename.
7 Enter a new name for the card.
268
When you encrypt an expansion card, the
info on the card can be read only by your
smartphone—so no one can see what’s on
the card if it gets lost or stolen.
1 Insert the expansion card into the
expansion card slot.
2 Press Start
and select Settings.
3 Select the System tab, and then select
Encryption.
4 Check the Encrypt files when placed
on a storage card box.
NOTE If your organization enforces an
encryption policy, you can see that the box
is checked, but you cannot uncheck it.
and select Programs.
3 Select File Explorer
8 Press OK
Encrypting an expansion card
Accessing
information on a
remote computer
Remote Desktop Mobile is a technology
that allows you to use your smartphone to
connect to a remote computer in a
different location through the internet
ACCESSING INFORMATION ON A REMOTE COMPUTER
(using a data or Wi-Fi connection). For
example, you can connect to your work
computer and have access to all of your
applications, files, and network resources
as though you were in front of your
computer at work. You can leave
applications running at work and then see
your work computer’s desktop displayed
on your smartphone, with the same
applications running.
BEFORE YOU BEGIN Do the following:
•
•
•
•
Be sure to subscribe to data services
from your wireless service provider.
This is necessary for browsing the web.
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
username, password, and domain if you
don’t know them.
1 Press Start
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and select Programs.
2 Select Remote Desktop Mobile
3 Enter the name of the computer you
want to access. If you are accessing a
computer you’ve already entered, select
the computer name from the list.
4 Enter the username, password, and
domain you use to access the remote
computer.
5 Press OK
Customizing Remote Desktop Mobile
1 Press Start
and select Programs.
2 Select Remote Desktop Mobile
If you have access to a Wi-Fi network,
verify that Wi-Fi is on and gather any
necessary network connection settings
(see Connecting to a Wi-Fi network).
Ensure that the target computer is on
and connected to the internet.
Accessing a remote computer
3 Press Menu (right softkey) and select
Options.
4 On the Display tab, select any of the
following options:
Colors: Set how to display colors from
the remote computer on your
smartphone screen.
BEFORE YOU BEGIN Ask the remote
computer administrator for your computer
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Full screen: Set whether you want the
remote computer display to take up
your entire smartphone screen.
Fit remote desktop to screen: Set
whether you want to resize the remote
computer display so that the entire
display fits on your smartphone screen.
Calculator
You can use Calculator for basic arithmetic
calculations, such as addition, subtraction,
multiplication, and division.
5 Select the Resources tab, and then
select one or both of the following
options:
Device storage: Set whether to map
your smartphone’s storage memory to
the remote computer.
Remote desktop sound: Sets whether
sounds from the remote computer are
muted completely, played on the
remote computer, or played on your
smartphone.
6 Press OK
Performing calculations
1 Press Start
and select Calculator.
2 Enter numbers and perform
calculations, including the following:
Clears the last digit in a multidigit
entry.
Clears the current calculation or the
displayed number.
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CALCULATOR
Calculates the reciprocal of a
number.
Using the Calculator memory
•
Calculates percentage.
Calculates the square root of a
number.
To store a displayed number, tap the box
to the left of the entry box. An M
appears in the box.
When you store a number in
memory, it replaces the number that is
currently stored.
DID YOU KNOW?
Switches a number between
negative and positive.
TIP
•
To add the displayed number to the
number stored in memory, tap
or
press P.
For more advanced calculations, use Excel
Mobile. See Excel Mobile® for details.
•
To display the number stored in
memory, tap
•
To clear the memory, tap
You can paste numbers into Calculator as
well as copy calculation results to be pasted
into another app.
TIP
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CALCULATOR
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CALCULATOR
C H A PT ER
13
Your personal settings
Customizing is optional. But why not personalize your Treo™
Pro Smartphone by Palm to make it match your lifestyle and
work even harder for you?
You can easily customize the sounds, fonts, screen colors, and
more on your smartphone. Take advantage of various levels of
security. Prevent making an accidental (and expensive) phone
call by locking the keyboard. Some preference settings can help
extend the life of your battery. There are lots of ways to make
your smartphone work better for you.
Benefits
•
Conserve power
•
Make your screen easy to read
•
Secure your phone and your data
•
Streamline smartphone use
273
In this chapter
Today screen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
System sound settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Display and appearance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Application settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . 286
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Today screen settings
Selecting your Today screen background
1 Press Start
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To change the color theme for your
smartphone, select a new theme from the
Appearance tab in Today Settings (see
Changing the system color scheme).
TIP
and select Settings.
Selecting which items appear on your
Today screen
You can also open Settings from your
Today screen by pressing Settings (right
softkey).
TIP
2 On the Personal tab, select Today
1 Press Start
3 On the Appearance tab, check the Use
this picture as the background box.
4 Select Browse.
and select Settings.
2 On the Personal tab, select Today
3 Select the Items tab.
4 Check the boxes next to the items you
want to appear on your Today screen,
and uncheck any items that you do not
want to appear.
5 Select the picture you want to use.
6 Press OK
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5 (Optional) Highlight an item and select
Move Up or Move Down to change the
order in which items appear on the
Today screen.
Silencing sounds
6 (Optional) Highlight an item and select
Options (if available) to configure the
settings for the item. Press OK
to
return to Today Settings.
2 To hear all sounds again, slide the
Ringer switch to Sound On
7 Press OK
DID YOU KNOW? There are lots of third-party
plug-ins available for your Today screen.
System sound
settings
1 Slide the Ringer switch to Sound
Off
. The smartphone vibrates
briefly.
When you slide the Ringer switch back to
the Sound On position, it restores the
previous sound settings. For example, if
the smartphone ring volume is set to the
loudest setting and you slide the Ringer
switch to Sound Off, you do not hear the
smartphone ring. When you move the
Ringer switch back to Sound On, the
smartphone ring volume is still set to the
loudest setting.
When you’re in a meeting, at the movies,
or anywhere that silence is required, you
can immediately silence all sounds on your
smartphone, including Calendar
notifications and system sounds. This does
not mute the speaker during phone calls.
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SYSTEM SOUND SETTINGS
Sound On
Sound Off
Can’t get music to play out of the built-in
MP3 player? Check the Ringer switch. If it’s
set to Sound Off, you won’t be able to hear
music.
TIP
DID YOU KNOW? Your smartphone includes a
silent alarm that can vibrate even when the
Ringer switch is set to Sound Off.
Selecting Sounds & Notifications
1 Press Start
and select Settings.
2 On the Personal tab, select Sounds &
Notifications
3 On the Sounds tab, set any of the
following options:
Programs: Turns sounds on/off in the
applications on your smartphone.
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Notifications: Turns alarms and
reminders on/off in the applications on
your smartphone.
Screen taps: Turns sounds associated
with tapping the screen on/off, and sets
the volume level when this sound is
turned on.
Hardware buttons: Turns sounds
associated with pressing buttons on/off,
and sets the volume level when this
sound is turned on.
To add, preview, delete, and send sounds,
select the Manage tab. To add a sound, press
Menu (right softkey), select Add, and navigate
to the sound file. To play a sound, select it and
press Play (left softkey). To delete a sound,
highlight it and press Backspace. To send a
sound, highlight it, press Menu (right softkey),
and select Beam Sound or Send Sound.
TIP
Events: Turns sounds on/off for system
warnings and error messages.
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4 Select the Notifications tab and set
any of the following options:
Repeat: Indicates whether the sound
plays more than once, if turned on.
Display message on screen: Indicates
whether a notification message appears
onscreen for the selected event.
Vibrate when ringer switch off/on:
Indicates whether your smartphone
vibrates to notify you about the selected
event.
5 Press OK
Event: Specifies the action for which
you want to change the settings.
NOTE The settings described here apply to
all event types except phone calls. To set
notifications for the various phone call
types, see Selecting ringtones and display
notices.
Play sound: Lets you turn the sound
on/off for the selected event. To select a
different sound, select the list to the
right of this setting, and then select a
different sound. To preview the sound,
select Play Sound, and then select
Play.
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DISPLAY AND APPEARANCE SETTINGS
Display and
appearance settings
Adjusting the brightness
1 Press Option
and then press
2 Press Left and Right to adjust the
brightness for when your smartphone is
running on battery power and when it is
running on external power.
3 Press OK
Changing the text size and clarity
1 Press Start
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and select Settings.
2 Select the System tab, and then select
Screen .
3 Select the Text Size tab.
4 Press Left
text size.
and Right
to adjust the
5 Select the Clear Type tab.
6 To smooth the edges of screen fonts,
check the Enable Clear Type box.
7 Press OK
4 To display the clock, check the Display
the clock on the title bar in all
programs box.
Displaying the clock
5 Press OK
You can display a clock at the top of every
screen. You can also choose between a
digital and an analog clock display.
6 To change the clock display format, tap
and hold the clock and select Analog or
Digital. If you select analog format, a
clock icon
appears displaying the
time.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Clock & Alarms
3 Select the More tab.
Setting display formats
1 Press Start
and select Settings.
2 Select the System tab, and then select
Regional Settings
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13
Currency: Sets the currency symbol
and position, the decimal symbol and
position, digit grouping symbol and
group size, and negative number
format.
Time: Sets the time style, separators,
and AM and PM symbols.
Date: Sets the short date style,
separators, and long date style.
3 On the Region tab, select a region from
the list. The region selection determines
all display formats (date, time, and so
on) on your smartphone unless you use
another Regional Settings field to select
a different format for a specific type of
display item.
4 (Optional) Select any of the following
tabs to customize individual format
settings:
Number: Sets the decimal symbol and
number of decimal places, the digit
grouping symbol and group size, list
separators, negative number sign
symbol and format, leading zero display,
and measurement system (metric
versus U.S.).
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DISPLAY AND APPEARANCE SETTINGS
5 Press OK
Aligning the screen to correct tapping
problems
Occasionally, your screen may need to be
readjusted. You know your screen needs
adjustment if the wrong feature is
activated when you tap the screen. To fix
the problem, align the screen.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Screen .
3 On the General tab, select Align
Screen.
4 Tap the screen where indicated.
5 Press OK
Changing the system color scheme
1 Press Start
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and select Settings.
2 On the Personal tab, select Today
3 On the Appearance tab, select a theme
in the list.
4 Press OK
You can also set the background for your
Today screen (see Selecting your Today
screen background).
TIP
3 Check the boxes next to the
applications you want to see in the Start
menu.
Application settings
4 Press OK
Don’t forget the six icons across the top of
the Start menu. They’re the apps you opened
most recently, and it’s easy to get back to
them: just use the 5-way to select one of the
icons.
TIP
Arranging the Start menu
You can change the seven applications
listed on the Start menu. You can still
access the remaining applications by
selecting Programs from the Start menu,
and then selecting the application’s icon.
1 Press Start
Reassigning buttons
and select Settings.
2 On the Personal tab, select Menus
You can use Buttons Settings to select
which applications to associate with many
of the buttons and key combinations on
your smartphone.
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1 Press Start
and select Settings.
2 On the Personal tab, select Buttons
Option
+ Messaging
= Tasks
Hold Side = Camera
4 Select the Assign a program list, and
then select the application you want to
assign to the button or key combination
you selected.
5 Select the Up/Down Control tab and
adjust the settings for the Up
and
Down
buttons on the 5-way.
6 Press OK
3 On the Program Buttons tab, highlight
the button or key combination you want
to change in the Button list. The
hardware buttons are mapped to the
following items:
Start
OK
= OK/Close
282
Option
+ Start
Option
+ OK
Option
+ Calendar
APPLICATION SETTINGS
Setting up voice commands
IMPORTANT The Voice Command
application is available only for English,
French, and German.
Voice commands enable you to use speech
to execute some commands on the Start
menu and the Programs screen.
= Start menu
Option
+ Phone/Send
Internet Explorer
= File Explorer
= Task Manager
= Calculator
1 Assign the Hold Side button to Voice
Command. See Reassigning buttons for
details.
2 Press Start
and select Settings.
3 On the Personal tab, select Voice
Command
safety and legal information included in
your smartphone package for information.
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1 Set the Ringer switch at the top of your
smartphone to Sound On
2 Hold your device close to your mouth,
and press and release the assigned
Voice Command button (see Setting up
voice commands). A tone plays and a
microphone icon appears at the top of
your screen.
4 Check the Enabled box.
5 Select the items you want to enable. If
an item is highlighted and the Options
button is active, select Options to
choose the features you want enabled
for the highlighted item.
6 Select Notifications and select the
options for how you want to receive
voice command notifications.
Using voice commands
IMPORTANT Do not use voice commands
in your car until you read the End user
notice about this kind of usage; see the
3 In a clear voice, say the command. For
example:
To access Help: Say “Help.” After Voice
Command finishes speaking, a
microphone icon appears at the top of
your screen. Say your answer. For
example, say “General” to access
general Help topics.
To access your Calendar: Say “Start
Calendar.”
To access your music: Say “Start
Windows Media.” After Voice
Command finishes speaking, a
microphone icon appears at the top of
your screen. Say your answer.
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You can move quickly through voice
commands by stopping the voice command
response before it finishes. When Voice
Command responds, you can press the Voice
Command button before it completes the
question. After the microphone icon is visible,
you may say your answer.
TIP
smartphone’s keyboard regardless of the
onscreen input method you choose.
Input method: Specifies which
onscreen input method you want to
use:
•
Block Recognizer: Use a single
stroke to write letters, numbers,
symbols, and punctuation, which are
then converted into typed text. Use
gestures to enter Return and
Backspace.
•
Keyboard: Tap keys on the onscreen
keyboard to enter text.
•
Letter Recognizer: Write individual
letters, numbers, and punctuation,
which are converted into typed text.
Setting input options
1 Press Start
and select Settings.
2 On the Personal tab, select Input
3 On the Input Method tab, set any of the
following options:
Large/Small keys: If you selected
Keyboard, select whether to use large
or small onscreen keys. If you select
Large keys, check the box if you want to
use gestures for the space bar and the
Backspace, Shift, and Return keys.
NOTE The Input Method options you
specify apply only to entering info using the
screen. You can still enter info using your
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APPLICATION SETTINGS
Options: If you selected Letter
Recognizer, select Options and select
the options you want.
4 Select the Word Completion tab and
set any of the following options:
Enable Auto Correct: Indicates
whether common misspellings such as
“teh” are corrected automatically.
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5 Select the Options tab and set any of
the following options:
Suggest words when entering text:
Indicates whether word suggestions
appear as you enter text. You can also
specify how many letters you want to
enter before a suggestion appears, how
many suggestions you want to see, and
whether a space appears after you
insert a suggested word. This option is
disabled by default.
To enter a suggested word, press Down
to highlight the suggestion, and then press
Center to accept it.
TIP
Clear Stored Entries: Deletes the
database of word suggestions.
Voice recording format: Specifies the
format in which you save voice notes.
Default zoom level for writing:
Specifies the initial size of text entered
from onscreen writing methods.
Default zoom level for typing:
Specifies the initial size of text entered
using the keyboard.
Capitalize first letter of sentence:
Specifies whether the first letter of a
sentence automatically appears in
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uppercase, without requiring you to
press a Shift key.
Scroll upon reaching the last line:
Specifies whether the display
automatically scrolls when you select
the last line of visible info.
6 Press OK
Locking your
smartphone and info
Your smartphone includes several features
that help you protect it from inadvertent
use and keep your information private. The
security software lets you use your
smartphone for emergency calls, such as
dialing your national emergency number
(such as 911, 112, or 999), even if it is
locked.
Keyguard: Manually disables all buttons
and the screen’s touch-sensitive feature
to prevent accidental presses.
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LOCKING YOUR SMARTPHONE AND INFO
Auto-Keyguard and touchscreen
lockout: Automatically enables Keyguard
after a period of inactivity and lets you
disable the screen’s touch-sensitive feature
during an active call.
System password lock: Requires a
password to see any information on your
smartphone.
To avoid accidentally pressing onscreen
buttons while you’re holding your smartphone
up to your ear to speak, you can disable the
screen’s touch-sensitive feature during active
calls. When the screen’s touch-sensitive
feature is disabled, you must use the 5-way
navigator to access items on the screen.
TIP
Locking your keyboard (Keyguard)
By default, your keyboard locks so that you
don’t accidentally press buttons or activate
screen items.
To dismiss Keyguard: Press Center
To manually turn on Keyguard when
your smartphone screen is on: Do one of
the following:
•
Press and hold End
•
Press Option
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YOUR PERSONAL SETTINGS
+ End
If you’re using a headset or hands-free
device, you can manually turn on Keyguard
during a call to prevent accidental key
presses.
TIP
If your Today screen is displayed and
you’re not on a call, you can also turn on
Keyguard by pressing End.
TIP
4 Press OK
Locking your screen
1 Press Start
Turning on Auto-Keyguard
Auto-Keyguard enables you to configure
the Keyguard feature.
1 Press Start
and select Settings.
2 On the Personal tab, select
Keyguard .
3 Select the Auto-Keyguard list and
disable the Auto-Keyguard feature or set
the period of inactivity that passes
before the keyboard automatically locks.
and select Settings.
2 On the Personal tab, select
Keyguard .
3 Under Disable touchscreen, check or
uncheck the While on a phone call box
to determine whether the screen’s
touch-sensitive feature is disabled
during a call.
4 Press OK
Locking your smartphone
To protect your personal information, you
can lock the system so that you need to
enter your password to access any of your
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information or use other features of
your smartphone.
5 Select the Password type list, and then
select a format for your password:
IMPORTANT If you lock your system, you
must enter the exact password to unlock it.
If you enter an incorrect password, you are
given another chance. Each time an
incorrect password is entered, you are
given progressively longer time periods
between your chances to enter the
password. If you forget the password, you
need to perform a hard reset to resume
using your smartphone. Performing a hard
reset deletes all the entries in your
smartphone. However, you can restore all
previously synchronized info the next time
you sync (see Synchronizing information).
1 Press Start
and select Settings.
2 On the Personal tab, select Lock
3 On the Password tab, check the
Prompt if device unused for box to
turn on the password feature.
4 Select the first list, and then select how
long a period of inactivity must pass
before you are prompted to enter a
password to unlock the system.
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Strong alphanumeric: A strong
alphanumeric password must contain at
least seven characters and must contain
a combination of letters, numerals, and
punctuation. You must press Option or
Alt before entering numerals or
punctuation.
Simple PIN: A simple PIN must contain
at least four characters and includes
numerals only. You do not need to press
Option before entering the PIN
numerals.
6 Select Password and enter your
password.
7 Select Confirm and enter the password
again.
8 (Optional) Select the Hint tab and enter
a hint to help you recall your password.
9 Press OK
If you lock your smartphone and use a
Simple PIN as the password, you can dial an
emergency number by entering the number in
the password field and pressing Phone/Send.
You do not need to press Option before
entering the number. However, if you select
Strong alphanumeric as the password type,
you must first press Option twice before
entering an emergency number in the
password field.
TIP
3 On the Identification tab, enter any of
the information you want to include.
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Entering owner information
You can enter personal information that you
want to associate with your smartphone,
such as your name, company name, and
phone number. You can also set whether
you want this information to appear when
you turn on your smartphone. If you lose
your smartphone, this feature can help the
person who finds it return it to you.
1 Press Start
4 Select the Notes tab and enter any
additional text you want to include.
5 Select the Options tab and check the
boxes to indicate which info (if any) you
want to appear on the screen when you
turn on your smartphone.
6 Press OK
and select Settings.
2 On the Personal tab, select Owner
Information .
You can also display your Owner
Information on your Today screen. See
Selecting which items appear on your
Today screen for details.
TIP
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System settings
Setting the date and time
Use Clock & Alarms Settings to set the
time zone, time, and date for your home
location and a location that you visit.
To set the display format for the date and
time, see Setting display formats.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Clock & Alarms
5 Select the hour and press Up
or
Down
to increase or decrease the
hour setting. Repeat this process for the
minute, seconds, and AM/PM settings.
6 Select the month and press Up
or
Down
to increase or decrease the
month setting. Repeat this process for
the date and year settings
7 (Optional) Select Visiting and set the
info for a location that you visit often.
8 Press OK
9 If prompted, select Yes to accept your
changes.
3 On the Time tab, select Home.
Synchronizing the date, time, and time
zone with the network
By default, your smartphone synchronizes
the date, time, and time zone with your
wireless service provider’s network
whenever your phone is on and you are
inside a coverage area.
1 Press Start
4 Select the first list, and then select the
time zone for your home location.
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SYSTEM SETTINGS
and select Settings.
2 Select the System tab, and then select
Clock & Alarms
3 Select the More tab.
4 To disable this option, uncheck the
Enable local network time box.
5 If you want to keep your smartphone
date and time set for your selected
location, uncheck the Use network
time zone box.
Setting system alarms
System alarms let you set alarms that are
not associated with a task or appointment.
For example, you can use your smartphone
as an alarm clock when you travel, or set
alarms to remind you when it’s time to take
medication or pick up the kids.
1 Press Start
4 Check a box to turn on that alarm.
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5 Select Description next to the box you
checked and enter a description for the
alarm.
6 Tap the days of the week you want the
alarm to go off. You can select multiple
days for each alarm.
7 Tap the time, set the time you want the
alarm to go off, and press OK
8 Select the alarm
icon and check the
boxes to select how you want the alarm
to go off. You can choose a single
sound, a repeating sound, a flashing
light, or vibration.
and select Settings.
2 Select the System tab, and then select
Clock & Alarms
3 Select the Alarms tab.
To change the alarm sound, select the
alarm sound icon, select the Play Sound list,
and then select the alarm sound you want to
use.
TIP
9 Press OK
twice.
10 If prompted, select Yes to accept your
changes.
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Managing identity certificates
Your smartphone may include preinstalled
certificates. Certificates are digital
documents that are used to authenticate
and exchange information on networks.
Certificates can be issued for a user, a
device, or a service.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Certificates
3 Select any of the following tabs:
Personal: Displays certificates that
establish your identity when you log in
to a secured network, such as a
corporate network.
Intermediate: Displays certificates
issued from a root certificate whose
purpose is to then issue personal
certificates.
Root: Displays certificates that identify
the computers, such as servers, to
which you connect. These certificates
help prevent unauthorized users from
accessing your smartphone and
information.
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SYSTEM SETTINGS
4 To view certificate details, select the
certificate.
5 Press OK
To delete a certificate, highlight the
certificate name, press and hold Center on
the 5-way, and then select Delete from the
shortcut menu.
TIP
Enabling error reporting
Error Reporting sends info that helps
diagnose application errors for devices
running Windows Mobile® software. When
an error is detected, a text file is created.
You can review the file and choose
whether you want it delivered to Microsoft
Support. The information is used by
programming groups at Microsoft for
quality control and is not used for tracking
individual users or installations for any
marketing purpose. The info that is
collected is technical info about the state of
your system when the error occurred. No
documents (or any info contained in them)
are intentionally sent with the report. To
ensure further security, the report is
transmitted by means of a secure
connection and is kept confidential and
anonymous in a limited-access database.
DID YOU KNOW? This error-reporting method
meets the privacy regulations of the European
Union (EU) as well as the Fair Information
Practice Principles of the Federal Trade
Commission in the United States. To view the
Fair Information Practice Principles, visit the
Federal Trade Commission website at ftc gov/
reports/privacy3/fairinfo htm
3 Select either of the following tabs:
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Main: Displays the amount of memory
assigned to your applications and info,
as well as the amount of memory in use
versus the available memory.
Your smartphone must be connected to
your computer when you send the error
report—provided your computer is
connected to the Internet.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Error Reporting
3 Select whether you want to enable or
disable error reporting.
4 Press OK
How much storage space do I have left?
1 Press Start
and select Settings.
2 Select the System tab, and then select
Memory
If storage memory is low, consider using
an expansion card to store files (see Using
expansion cards). If program memory is low,
close some applications to avoid slow
smartphone performance (see Closing
applications). You can also tap Find at the
bottom of the screen to search for large files
to delete so that you free up memory
TIP
You can also open Memory settings by
selecting the running programs icon in the
upper-right corner of the Today screen, and
then selecting the memory icon.
TIP
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Storage Card: Displays the amount of
memory available on an expansion card
that has been inserted into the
expansion slot on your smartphone.
4 Press OK
4 Select the Advanced tab and set
whether your smartphone screen turns
off automatically after a specified period
of inactivity. You can assign different
intervals for battery power and external
power.
Optimizing power settings
1 Press Start
and select Settings.
2 Select the System tab, and then select
Power .
3 On the Battery tab, view the power
remaining in your battery.
5 Select the Screen Saver tab, and check
the box to enable the screen saver
feature, or uncheck it to disable the
screen saver.
6 Press OK
An easy way to check the battery level is
by tapping the battery icon in the title bar.
TIP
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To conserve additional battery power,
disable the screen saver or adjust the display
backlight setting. Press Start and select
Settings. Select the System tab, and then
select Backlight. On the Battery Power tab,
set whether the display backlight turns off
automatically after a period of inactivity. You
can also select the External Power tab to turn
off the backlight when your smartphone is
connected to an external charging source.
TIP
Turning wireless services on/off
To quickly turn all wireless services on or
off, press and hold Power
Follow these steps to turn individual
wireless features on or off:
1 On the Today screen, select your
wireless service provider name, or
select Phone off / Digital Roam if your
wireless service provider name is not
displayed.
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2 Select a wireless feature to turn it on or
off. The current state of the feature, ON
or OFF, appears on a gray background.
The description of the feature tells you
what you can change it to. In the
illustration, Airplane Mode and Wi-Fi are
off, and Phone and Bluetooth are on.
To change the settings for one of the
displayed wireless features, press Settings
(right softkey) and select the wireless feature
you want to change.
TIP
3 Press OK
You can also turn wireless services on and
off by tapping the signal-strength
icon
at the top of the screen and selecting
Comm Manager.
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Updating the system software
Windows Update for Windows Mobile lets
you download security updates and other
important updates to the Windows Mobile
operating system software on your
smartphone.
1 Press Start
and select Settings.
2 Select the System tab, and then select
Windows Update.
4 Select whether you want to run
Windows Update manually or you want
it to check for updates automatically,
and press Next (right softkey).
5 If you selected automatic updates,
check the Use my data plan to check
for and download updates box if you
want to use your data plan instead of
your basic wireless plan to update your
smartphone. Using your data plan
means that updates may occur more
frequently but may result in additional
data charges. Press Next (right softkey).
6 Press Finish (left softkey).
3 On the Update Setup screen, press
Next (right softkey).
TIP Select View privacy statement to read
about how using Windows Update affects the
personal information on your smartphone.
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SYSTEM SETTINGS
If you selected Automatic in step 4,
Windows Update periodically checks for
and downloads updates automatically. If
you selected Manual in step 4, you can
check for updates at any time by opening
Windows Update and pressing Check
Now (left softkey).
To view detailed results of the last check
for updates, press Menu (right softkey) and
select View details.
To switch between manual and automatic
updates, open Windows Update, press Menu
(right softkey), and select Change Schedule.
To select or deselect the option to use your
data plan to check for and download updates,
press Menu (right softkey) and select
Connections.
TIP
Connection settings
Managing ISP settings
Your smartphone is already set up to
connect to the Internet using a high-speed
data connection on your wireless service
provider’s network. To connect to the
Internet, simply start Internet Explorer
Mobile.
For special situations, such as connecting
to your Internet service provider (ISP) or to
a remote access server (RAS), you can set
up another connection.
BEFORE YOU BEGIN Obtain the following
information from your ISP or system
administrator:
•
ISP server phone number or access
point
•
Username
•
Password
1 Press Start
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and select Settings.
2 Select the Connections tab, and then
select Connections
3 On the Tasks tab, select Manage
existing connections.
4 Select the Modem tab.
5 Highlight the connection you want to
view or change and select Edit, or
select New to create a new connection.
6 Follow the onscreen instructions to edit
or create the connection.
Connecting to a VPN
If you want to use your smartphone to
access your corporate email account or
other files on your corporate server, you
may need to set up a VPN (virtual private
network). A VPN enables you to log in to
your corporate server through the
company’s firewall (security layer).
BEFORE YOU BEGIN Check with your
company’s system administrator to see if a
VPN is required for accessing the corporate
network. If you need a VPN, you
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must purchase and install a third-party VPN
client in order to use this feature.
Ask your corporate system administrator
for the following information:
•
Your username and password
•
Your server’s domain name
•
Your server’s TCP/IP settings
•
Your server’s host name or IP address
1 Install your third-party VPN client (see
Installing applications).
2 Press Start
and select Settings.
3 Select the Connections tab, and then
select Connections
4 On the Tasks tab, select Add a new
VPN server connection.
5 Follow the onscreen instructions to
enter the settings provided by your
corporate system administrator.
To manually start a data connection on
your wireless service provider network or
another network, go to Connections
Settings, and on the Tasks tab, select
Manage existing connections. Tap and hold
the connection you want to start, and then
select Connect from the shortcut menu
TIP
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CONNECTION SETTINGS
Setting up a proxy server
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Connections
3 On the Tasks tab, select Set up my
proxy server.
4 Check both the This network connects
to the Internet and the This network
uses a proxy server to connect to the
Internet boxes.
5 Select Proxy server and enter the proxy
server name.
6 Press OK
To change settings such as the port
number, proxy server type, or credentials,
select Advanced.
TIP
Ending a data connection
If your service plan includes
minutes-of-use fees for data connections,
you can reduce costs by ending the data
connection when you’ve finished browsing
the web.
1 On the Today screen, press Down
to
select your wireless service provider
name, and then press Center
2 Select Data Connection.
Enrolling a domain
If your company uses Microsoft System
Center Mobile Device Manager, you may
need to use the Domain Enroll settings to
register your smartphone within your
company’s network.
IMPORTANT After you enroll your
smartphone in your company’s network,
your system administrator can turn various
features on your smartphone on and off. If
a feature, such as the camera or
messaging, worked previously and this
feature no longer works after enrollment,
contact your system administrator to find
out if this feature is disabled on your
smartphone.
1 Press Start
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and select Settings.
2 Select the Connections tab, and then
select Domain Enroll
3 Press Enroll (right softkey).
4 Follow the onscreen instructions to
complete the enrollment process.
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C H A PT ER
14
Troubleshooting
Although we can’t anticipate all the questions you might have,
this chapter provides answers to some of the most commonly
asked questions. For additional information and answers to
other common questions, visit palm.com/treopro.
301
In this chapter
Transferring info from another device . . . . . . . . . . . . . . . . . . . . . . . 303
Reinstalling the desktop software . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Resetting your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Network connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Making room on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . 327
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Transferring info from Reinstalling the
another device
desktop software
For information on transferring your info
from a previous Windows Mobile® device
or from a Palm OS® by ACCESS device to
your new Treo™ Pro Smartphone by Palm
smartphone, visit palm.com/treopro for
instructions.
DID YOU KNOW? You can purchase a third-party
application that lets you run Palm OS®
applications on your smartphone.
DID YOU KNOW? If you have questions about
Windows Mobile, you can go to
windowsmobile.com. Search for Palm devices
for information.
IMPORTANT Do not use a backup utility to
transfer your info from another device to
your new smartphone. This can cause your
smartphone to malfunction.
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TROUBLESHOOTING
If you have problems synchronizing when
using your desktop synchronization
software, you may need to reinstall the
software.
BEFORE YOU BEGIN Make sure your
computer profile includes administrator
rights to install software. In large
organizations, these are usually granted
by the system administrator.
1 Shut down your computer and turn it on
again.
2 On your computer, click Start > Control
Panel > Add or Remove Programs.
3 Remove your desktop software. For
computers running Windows XP, the
software is called Microsoft ActiveSync.
For computers running Windows Vista,
the software is called Windows Mobile
Device Center.
4 Quit any active applications, including
virus scanners and Internet security
applications.
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5 On your smartphone, press Start
and select Programs.
2 If the screen display is on, press
Power
to turn off the screen.
6 Select PC Setup
3 Remove the back panel from your
smartphone (see Removing the back
panel).
7 Select Set up my PC.
8 Press OK
9 Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone. Installation starts
automatically.
Resetting your
smartphone
Performing a soft reset
Performing a soft reset is similar to
restarting a computer. If your smartphone
is not responding or you have trouble
synchronizing with your computer, a soft
reset may help.
1 If your smartphone responds to key
presses, press and hold Power
to
turn off your phone.
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RESETTING YOUR SMARTPHONE
4 Slide the stylus out from its slot.
5 Use the stylus tip to gently press the
reset button.
6 Wait for the progress bar on the Palm®
logo screen to fill before continuing to
use your smartphone.
7 Slide the back panel into place.
You can also do a soft reset by removing
the battery and reinserting it.
TIP
DID YOU KNOW? If the phone or the Bluetooth®
wireless technology feature was on before a
reset, these automatically turn on after the
reset.
Performing a hard reset
A hard reset erases all personal
information, such as appointments,
contacts, and tasks, as well as programs
you have added, such as third-party
software on your smartphone. Never do a
hard reset without first trying a soft reset.
You can restore previously synchronized
information the next time you sync.
IMPORTANT Synchronize to restore your
Outlook data, such as Outlook email,
Calendar, Contacts, Notes, and Tasks. You
can use a backup-and-restore solution.
Make sure it’s an application that’s
approved by Palm, such as the one
included on your smartphone.
Some third-party applications do not
create a backup on your computer when you
synchronize. If you do a hard reset, you may
lose info in these applications and you need to
reinstall the application on your smartphone
after the hard reset. Please contact the
application vendor to find out if your info is
backed up during synchronization.
TIP
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When you synchronize after a
hard reset, the source folder in My
Documents changes from Treo My
Documents to WM_your name.
DID YOU KNOW?
A hard reset can tell you whether a
problem stems from your smartphone or
from an application installed on it. If you do
not experience the problem after you
perform a hard reset, the problem may be
related to software you installed. See
Third-party applications for suggestions on
diagnosing third-party software issues.
1 Synchronize your smartphone with your
computer so that your smartphone
applications and info can be restored by
synchronizing again after you perform
the hard reset.
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Replacing the battery
2 Remove the back panel from your
smartphone (see Removing the back
panel).
3 Slide the stylus out from its slot.
4 If the screen is off, press Power
wake up the screen.
to
5 While pressing and holding End
use the tip of the stylus to gently
press and release the reset button.
6 Continue pressing and holding End
until the “Erase all data?” prompt
appears.
7 Press Up
to confirm the hard reset.
8 Wait for the progress bar on the Treo
logo screen to fill before continuing to
use your smartphone.
9 Slide the back panel into place.
10 (Optional) Synchronize to restore your
previously synchronized info. If you use
a backup utility, you may also need to
restore a backup to recover additional
info and settings.
Your smartphone comes with a replaceable
battery. Be sure to use a replacement
battery from Palm that is compatible with
Treo Pro models. Do not use a battery from
any earlier model of the smartphone.
Be sure to dispose of your old battery in an
environmentally responsible and legal way. In
some areas, disposal in household or
business trash is prohibited. Visit palm.com/
environment for more information.
TIP
Your smartphone stores all
your info even when you remove the battery.
DID YOU KNOW?
1 Press Power
screen.
to turn off the
2 With the back panel facing you, push
the lower-right corner of the back panel
with your right thumb. Then use both
thumbs and firmly slide the panel away
from you to release it.
NOTE The back panel might be difficult to
remove the first few times. If you have
trouble removing the back panel as
described, go to the Knowledge Library at
kb.palm.com. Enter 30457 in the solution
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RESETTING YOUR SMARTPHONE
id field to learn different ways to remove
the back panel.
4 Align the metal contacts on the new
battery with the contacts of the battery
compartment, and then press the
battery into place.
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TROUBLESHOOTING
3 Place a fingernail behind the small tab at
the upper-left of the battery, and pull the
end of the battery up and out of the
compartment to remove the battery.
Battery contacts
Smartphone contacts
5 Slide the back panel into place.
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Performance
The applications are running slower than
usual
1 Press and hold OK
Manager.
to open Task
2 Select Stop All to close all your open
applications.
3 Press OK
TIP Be sure that any third-party applications
you use on your smartphone are designed for
Windows Mobile 6.1 Professional.
Applications written for Windows Mobile 6.1
Standard or earlier versions of Windows
Mobile software do not work with your
smartphone.
If you can try a free version of the software
before purchasing it, you can test it first to
make sure it works properly.
If the previous steps don’t fix the problem,
try doing a soft reset (see Performing a soft
reset). If the problem persists, follow these
steps to turn off the Voice Command
setting, if it is enabled:
1 Press Start
and select Settings.
2 Select Personal, and then select Voice
Command
My battery seems to drain quickly
If you have a push email solution or if you
have set up a schedule for wireless
synchronization, check with your email
provider or system administrator to make
sure that the server is set up properly to
work with your smartphone. Incorrect
server setup can cause excessive drain on
your battery.
3 Uncheck the Enabled box.
4 Press OK
For more tips on conserving battery life,
see Maximizing battery life).
I want to charge my smartphone by
connecting it to my computer, but when I
connect them, a Setup screen appears
If you want to use the connection between
your smartphone and your computer just to
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PERFORMANCE
charge your smartphone (and not to sync),
you need to turn off setup mode. When the
Setup screen appears on your computer,
on your smartphone, press Cancel (right
softkey), and then press Exit (right
softkey).
Screen
The screen appears blank
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TROUBLESHOOTING
screen brightness (see Adjusting the
brightness).
4 If that doesn’t work, perform a soft
reset (see Performing a soft reset).
5 If that doesn’t work, connect your
smartphone to the USB AC charger (see
Charging the battery) and perform a soft
reset again.
6 If you are using a third-party application,
make sure that the application supports
320x320 screen resolution.
1 If this is the first time you are turning on
your smartphone, you need to take out
and reinsert the battery to turn on the
screen (see Replacing the battery).
Alternately, connect your smartphone to
a wall outlet using the USB AC charger
(see Charging the battery).
7 If that doesn’t work, perform a hard
reset (see Performing a hard reset).
2 If you’re on a call, when the time period
specified in Backlight Settings expires,
the screen dims; one minute later, the
screen automatically turns off.
Press any key except End to wake up
the screen. Pressing End hangs up the
call.
2 Press Start
3 Look closely at the screen. If you can
see a dim image, try adjusting the
6 Press OK
The screen doesn’t respond accurately to
taps or activates wrong features
1 Make sure there is no debris trapped
under the edges of the screen.
and select Settings.
3 Select the System tab, and then select
Screen .
4 On the General tab, select Align
Screen.
5 Tap the screen where indicated.
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Network connection
My smartphone won’t connect to the
mobile network
Signal strength is weak
1 Try the preceding suggestions for weak
signals.
1 If you’re standing, move about 10 feet (3
meters) in any direction.
2 Turn off your phone and turn it on again
(see Turning your smartphone on/off).
2 If you’re in a building, move near a
window. Open any metal blinds.
3 Perform a soft reset (see Performing a
soft reset).
3 If you’re in a building, move outdoors or
to a more open area.
My phone seems to turn off by itself
4 If you’re outdoors, move away from
large buildings, trees, or electrical wires.
5 If you’re in a vehicle, move your
smartphone so that it’s level
with a window.
6 Try using a hands-free Bluetooth
headset to see if that improves the
signal strength.
Become familiar with low coverage areas
where you live, commute, work, and play so
you know when to expect signal-strength
issues.
TIP
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If a system error and reset occur, the
phone automatically turns on if it was on
before the reset. However, if your
smartphone can’t determine if your phone
was on before the reset, it does not
automatically turn on the phone (see
Turning your phone on).
I can’t tell if data services are available
The following icons appear in the title bar
to indicate whether data services are
available:
You are in an area that supports
mobile broadband (EVDO) data
services. EVDO (Evolution Data
Optimized) is a wireless
broadband technology that is
designed for very high-speed
data transfer, with average
download speeds of 400 to
600Kbps. It is capable of
reaching download speeds up to
3.1Mbps and upload speeds up
to 1.8Mbps.
Your phone is on, and a mobile
broadband data connection is
active. You can still make or
answer calls. When you make or
answer a call, the data
transmission is automatically
interrupted.
Your phone is on and is
connected to a mobile
broadband network, but you are
not actively transmitting data.
You can still make and answer
calls.
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You are in an area that supports
1xRTT data services. The 1xRTT
(single-carrier [1x] radio
transmission technology)
wireless technology can provide
fast data transfer and Internet
access with average speeds of
60 to 80Kbps and bursts up to
144Kbps.
Your phone is on, and a 1xRTT
data connection is active. When
you make or receive a call, the
data transmission is
automatically interrupted.
Your phone is on and is
connected to a 1xRTT network,
but you are not actively
transmitting data. You can still
make and answer calls.
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My smartphone won’t connect to the
Internet using a data connection
3 On the Tasks tab, select Manage
existing connections.
Your smartphone supports EVDO or 1X
wireless data networks. To connect to the
Internet using this method, you must
subscribe to data services with your
wireless service provider.
4 If your wireless service provider’s name
appears in the list, press OK
. If not,
contact your wireless service provider
for assistance.
•
Contact your wireless service provider
to verify that your subscription plan
includes data services and that these
services have been correctly activated.
Your wireless service provider should
also be able to tell you if there are any
outages in your location.
•
Press and hold Power
to turn off
your phone, and then press and hold
the same button to turn it back on.
•
Perform a soft reset (see Performing a
soft reset).
•
Confirm that data services are correctly
configured on your smartphone by
doing the following:
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Connections
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NETWORK CONNECTION
•
Try using a Wi-Fi connection if you are in
an area that supports it.
I can’t send or receive text or multimedia
messages
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•
Contact your wireless service provider
to verify that your plan includes
messaging services, that these services
have been correctly activated, and that
they are available at your location. Your
wireless service provider should be able
to tell you if messaging services have
been experiencing transmission delays.
•
If possible, contact the recipient or
sender of the message, and make sure
the receiving device can handle the type
of message you’re sending.
•
If a text message arrives but does not
display a notification, perform a soft
reset (see Performing a soft reset).
I can’t make or receive calls using a
hands-free device with Bluetooth®
wireless technology
Verify all the following:
•
The device specifications are
compatible with your smartphone.
I lost the connection between my
smartphone and my Bluetooth headset
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Bluetooth.
•
The Turn on Bluetooth box is checked
in Bluetooth Settings.
3 Select the Devices tab.
•
Your Bluetooth device is charged and
turned on.
5 In Partnership Settings, make sure the
Hands Free box is checked.
•
Your smartphone is within range of the
hands-free device. Bluetooth range is
up to 30 feet (10 meters) in optimum
environmental conditions, which include
the absence of the following: obstacles,
radio interference from nearby
electronic equipment, and other factors.
6 Select Save.
•
The Bluetooth Settings screen is closed.
•
You are away from other devices using
the 2.4 GHz radio frequency, such as
cordless phones, microwaves, and
Wi-Fi equipment. If this is impossible,
move the phone closer to the
hands-free device.
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4 Select your headset name from the list.
7 Highlight the headset name.
8 Press and hold Center
to open the
shortcut menu and select Set as
Hands-Free.
9 Test your headset by making or
receiving a call.
If the headset still doesn’t work, delete the
existing partnership and create a new one.
To delete the partnership:
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Bluetooth.
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3 Highlight the headset device name.
4 Press and hold Center
to open the
shortcut menu, and select Delete.
5 Create a new partnership (see
Connecting to devices with Bluetooth®
wireless technology.
Synchronization
Synchronization enables you to back up the
information on your smartphone onto your
computer or your server. If you ever need
to perform a hard reset or otherwise erase
all your information on your smartphone,
you can synchronize your smartphone with
your computer to restore the info. To make
sure you always have an up-to-date backup
of your info, synchronize frequently.
You can synchronize email and other
information directly with Microsoft
Exchange Server 2007, or Exchange Server
2003 SP2, using Microsoft Exchange
ActiveSync®, or you can synchronize your
smartphone with your computer, using the
desktop sync software that came with your
smartphone.
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SYNCHRONIZATION
You can go to the Windows
Mobile website for more information at
windowsmobile.com.
DID YOU KNOW?
A common cause of sync
problems is the presence of protective
software, such as VPNs or firewalls, on your
computer or network.
DID YOU KNOW?
Desktop sync software
This section covers issues with
synchronizing using the desktop sync
software that came with your smartphone.
If you have a Windows XP computer, the
desktop sync software is called
ActiveSync® desktop software. If you have
a Windows Vista computer, the desktop
sync software is called Windows Mobile
Device Center.
NOTE See Exchange ActiveSync (wireless
synchronization) for help with direct
wireless synchronization with an Exchange
server.
My smartphone does not sync when I
connect it to my computer with the USB
cable. Instead, I see a Treo Setup screen.
3 Select Set up my PC.
Your connection did not switch to sync
mode. Follow these steps to switch modes
manually.
5 On your computer, follow the onscreen
prompts to update or install the
appropriate sync software for your
computer (ActiveSync for Windows XP,
or Windows Mobile Device Center for
Windows Vista).
1 On your smartphone, press Start
and select Programs.
2 Select PC Setup
3 Select Synchronize.
4 If you still cannot synchronize, go to
palm.com/treopro for synchronization
support.
I am in sync mode, but synchronization
isn’t working.
Even if you are in sync mode,
synchronization cannot take place unless
you have the desktop sync software
installed on your computer. If you did not
install the software during initial setup but
want to synchronize, switch to setup mode
so that you can install the software.
1 On your smartphone, press Start
and select Programs.
2 Select PC Setup
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4 Connect your smartphone to your
computer using the USB cable.
6 If you still cannot synchronize, go to
palm.com/treopro for synchronization
support.
The desktop sync software does not
respond to sync attempt
As you complete the following steps,
synchronize after each step. If the
synchronization is successful, you do not
need to complete the remaining steps.
1 Verify that the USB cable is securely
connected at all points (see Setting up
your computer for synchronization).
2 Make sure that all the files you’re trying
to sync are closed on both your
computer and your smartphone.
3 On a Windows XP computer, look for
the ActiveSync
icon at the top of
SYNCHRONIZATION
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your smartphone screen and the
ActiveSync
icon in the taskbar on
your computer to make sure ActiveSync
desktop software is running on your
computer. On a Windows Vista
computer, look for the connection
icon at the top of your smartphone
screen.
If the correct icons are not displayed, do
the following:
Windows Vista computer: Click Start
> All Programs > Windows Mobile
Device Center. Select Connect
without setting up your device, and
then select Connection settings. Make
sure the Allow USB connections box
is checked, and click Connect.
Smartphone: Press Start
, select
Programs, and select ActiveSync
Press Menu (right softkey) and select
Connections. Make sure the
Synchronize all PCs using this
connection box is checked, and that
USB is selected from the list.
5 On your smartphone, press Start
select Settings, select the
Connections tab, and then select USB
to PC
. If the Enable advanced
network functionality box is checked,
uncheck it. If this box is currently
unchecked, then check it.
Windows XP computer: Click Start >
Programs > Microsoft ActiveSync.
6 Perform a soft reset (see Performing a
soft reset).
Windows Vista computer: Click Start
> All Programs > Windows Mobile
Device Center.
7 Restart your computer and make sure
the desktop sync software is running.
4 Do one of the following:
Windows XP computer: Double-click
the ActiveSync
icon in your
taskbar. From the File menu, select
316
Connection Settings. Make sure the
Allow USB connections box is
checked and click Connect.
SYNCHRONIZATION
8 If problems persist and you’re
synchronizing through a USB hub, try
connecting the USB cable to a different
USB port or directly to your computer’s
built-in USB port.
9 If you’re already synchronizing through a
built-in USB port on the front of your
computer, move the USB cable to a
USB on the back of your computer if
your computer has USB ports in both
places.
10 Uninstall the desktop software that
came with your smartphone, and then
repeat the installation process (see
Reinstalling the desktop software).
11 For a Windows XP computer only,
delete the existing partnership between
your smartphone and your computer
and create a new one by doing the
following steps in turn:
•
Disconnect your smartphone and your
computer from the USB cable.
•
Right-click the gray ActiveSync
icon in the taskbar in the lower-right
corner of your computer screen, and
select Open Microsoft ActiveSync.
•
Click File, and then click Delete
Mobile Device. When asked to
confirm, click Yes.
•
Connect your smartphone and your
computer to the USB cable.
•
When the Synchronization Setup
Wizard appears, follow the steps to
establish a sync relationship between
your smartphone and your computer.
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12 If your organization uses a firewall or a
VPN connection, synchronizing with
ActiveSync may not work. For a
Windows XP computer only, go to
microsoft.com and search for the
following topics to help with specific
firewall setup situations:
•
ActiveSync USB Connection
Troubleshooting Guide
•
ActiveSync with Sygate Personal
Firewall
•
ActiveSync with TrendMicro PC-cillin
Internet Security
•
ActiveSync with Norton Personal
Firewall
•
ActiveSync with Zone Alarm Security
Suite
•
ActiveSync with McAfee Personal
Firewall
•
ActiveSync with Windows Firewall
13 Verify with your computer hardware
vendor that your operating system
supports your internal USB controller.
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Synchronization finishes but info doesn’t
appear where it should
•
318
With the included desktop sync
software, your smartphone can
synchronize with the root folders of
Microsoft Office Outlook Contacts,
Calendar, Tasks, and Notes (Outlook
sold separately). If you want to
synchronize with a global Exchange
Address Book, you must copy the
addresses to your local Contacts list in
Microsoft Office Outlook (right-click the
addresses and select Add to Personal
Address Book).
music for information on the location of
synchronized items.
•
For Office Mobile files, see Where are
the changes I made to my file? for
information on the location of
synchronized files.
•
If you’re still having problems, try the
following:
•
Microsoft Office Outlook subfolders and
public folders are not accessible with
the included software. You may want to
use a third-party solution instead.
1 Make sure you’re synchronizing with
the intended desktop personal
information manager (PIM). The
desktop sync software lets you
synchronize with Microsoft Office
Outlook for Windows. If you use a
different PIM, you need to install
third-party software to synchronize. For
more information, consult the company
that makes the PIM.
•
If you’re trying to sync offline, be sure
to set your Microsoft Office Outlook
Calendar, Contacts, Notes, and Tasks to
be available offline.
2 Open the desktop sync software on
your computer, and make sure the Files
synchronization option is selected (see
Changing which applications sync).
•
For music files, update the library in
Windows Media Player Mobile (see
Working with libraries).
•
For pictures and videos, see
Synchronizing your pictures, videos, and
3 Uninstall the desktop sync software,
reboot your computer, and then repeat
the installation process (see Reinstalling
the desktop software).
SYNCHRONIZATION
Synchronization starts but doesn’t finish
Make sure that you installed the desktop
software that came with your smartphone.
If you’re not sure whether this software is
installed, reinstall it (see Reinstalling the
desktop software).
2 Open Microsoft Office Outlook and
correct the wrong entries.
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3 Manually enter any information you
added to your smartphone since the last
time you synchronized.
4 Synchronize your smartphone and your
computer.
My video and music files won’t sync
1 Make sure you have Windows Media
Player 10 or later installed on your
computer.
2 Reinstall the desktop sync software
(see Reinstalling the desktop software).
Media file synchronization fails if you
installed the desktop sync software
before you installed Windows Media
Player.
My scheduled sync doesn’t work
By default, a scheduled sync does not work
while you are roaming. This is to prevent
roaming charges on your account. If
roaming charges are not a concern, follow
these steps to continue your sync schedule
while roaming:
1 Press Start
and select Programs.
2 Select ActiveSync
My appointments show up in the wrong
time slot after I sync
3 Press Menu (right softkey) and select
Schedule.
1 Make sure that you installed the
desktop sync software that came with
your smartphone. If you’re not sure
whether this software is installed,
reinstall it (see Reinstalling the desktop
software).
4 Check the Use above setting when
roaming box.
5 Press OK
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An alert tells me that ActiveSync
encountered a problem on the server
There is a temporary problem with the
server or the server may be temporarily
overloaded. Try again later. If the problem
persists, contact your system
administrator.
An alert tells me that there is not enough
free memory to sync my info
The ActiveSync application on your
smartphone ran out of storage space. Try
the following:
1 Go to Memory Settings and close all
running programs (see Closing
applications).
2 If the problem persists, see Making
room on your smartphone for
suggestions on other ways to free up
space on your smartphone.
An alert tells me that ActiveSync
encountered a problem with [item type]
[item name]
An error occurred during the sync of a
single item. This error can usually be
corrected only by removing the item that
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SYNCHRONIZATION
caused the error. If you sync again to see if
the error persists, be aware that items
causing this type of error are skipped and
do not show up again.
My Today screen settings are not restored
after a hard reset
Settings such as the background image and
plug-in choices are not backed up during
synchronization, so they can’t be restored
after a hard reset. If you use a backup
utility, you may be able to restore a backup
to recover your Today screen settings and
other additional info.
Exchange ActiveSync (wireless
synchronization)
For issues with direct wireless
synchronization with an Exchange server,
see Desktop sync software.
If you are synchronizing with an Exchange
server and you’re unable to change your lock
settings, check with your system
administrator to find out if a systemwide
locking policy is in place.
TIP
An alert tells me that the server could not
be reached
Your smartphone had to wait too long to
connect to the Exchange server. The
connection may have been lost, the server
may be temporarily overloaded, or the
server may have encountered an internal
error. Check your Exchange server name
and proxy server settings (see Setting up
wireless synchronization), and try
again later.
An alert tells me that my account
information could not be detected
When you set up the Exchange server sync
options, the credentials page was left
blank. Correct the credentials (see Setting
up wireless synchronization), or set up your
smartphone to sync only with a computer,
and try to sync again.
Email
I have problems using my account
Occasionally you may experience problems
using an email account after you set it up. If
you followed the account setup procedure
and are experiencing problems in using the
account, verify that the account complies
with your email provider’s requirements by
following these steps:
•
Verify both your password and your
username for your email account.
•
Some email service providers require
you to be on their network to use your
email account. If this is the case, be
sure to use your provider’s network as
the connection type for the account.
•
Some email service providers have
other requirements specific to their
service. Check with your service
provider to see if any provider-specific
requirements exist.
•
Service provider settings frequently
change. If your email account was
working but you are currently
experiencing problems, check with your
An alert tells me the device timed out
while waiting for credentials
The Exchange server credentials screen
was left open too long. Re-enter the
Exchange server credentials, and try to
sync again.
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EMAIL
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TROUBLESHOOTING
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14
service provider to see if any of the
account settings have changed.
I have problems sending and receiving
email
Short periods of time when email is
unavailable are common due to server
problems or poor wireless coverage. If you
have problems sending or receiving mail
for an extended period of time, check with
your ISP or email service provider to verify
that the service is working properly.
Scheduled email synchronization is not
working
password setting is on. This is required
for over-the-air synchronization.
I have problems sending email
If you are able to receive email messages
but cannot send them, try the following
steps, in turn:
•
Make sure your ISP or email provider
allows you to access email on a
smartphone. Some providers do not
offer this option at all; other providers
require an upgrade for accessing email
on a smartphone.
•
Press Start
, select Programs, and
then select ActiveSync
. Press
Menu (right softkey) and select
Configure Server. Make sure the SSL
box is checked.
•
Enter the name of a different outgoing
mail server for sending mail. Many ISPs,
such as cable companies, require that
you have an Internet connection to their
network to send email through their
servers. In this case, you can almost
always receive email from these
accounts, but if you want to send email,
you must send it through another server
(see Setting up a POP/IMAP account in
If email synchronization is occurring and
you turn your smartphone off or the
connection to your email service provider is
disconnected, the synchronization fails.
322
•
Check the synchronization schedule to
make sure that email sync is set to
occur at the expected day and time. See
Setting the synchronization schedule for
details.
•
Press Start
, select Programs, and
then select ActiveSync
. Press
Menu (right softkey) and select
Configure Server. Make sure the verify
EMAIL
the Messaging application: Common
email providers).
My vCard or vCal email attachment isn’t
forwarding correctly
Microsoft Office Outlook provides several
features, including vCard and vCal, that
work with email client software on a
Windows computer. For these features to
work correctly, the email client software
must be properly set up. Follow these
steps to check the settings:
1 Click Start on your computer and select
Settings.
2 Select Internet Options and click the
Programs tab.
3 Make sure that the email field is set to
the correct email client software.
4 Click OK.
5 Start the email client software and
make sure it is configured as the default
MAPI client. Consult the documentation
for your desktop email application for
more information.
When I sync with my Exchange server my
info is not downloading to my
smartphone
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Check with your system administrator to
obtain the name of the mail server that
offers you wireless access to the corporate
mail system. If you cannot obtain the name
of this server (some companies do not give
it out, because they do not want wireless
access to their servers), you cannot use
Exchange ActiveSync to synchronize with
the Exchange server.
It’s possible that the SSL setting is turned
off. Verify the setting by following these
steps:
1 Press Start
and select Programs.
2 Select ActiveSync
3 Press Menu (right softkey) and select
Configure Server.
4 Make sure the SSL box is checked.
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TROUBLESHOOTING
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14
Web
see the landing page of the redirector, and
enter that address in Internet Explorer
Mobile.
I can’t access a web page
First, make sure you have Internet access.
Open Internet Explorer Mobile and try to
view a web page you’ve loaded before. To
ensure that you’re viewing the page
directly from the Internet, press Menu
(right softkey) and select Refresh. After
confirming your Internet connection, try to
view the page in question again. If it comes
up blank, press Menu (right softkey) and
select Refresh.
If you’re still having trouble, the page may
contain elements that are not supported by
Internet Explorer Mobile, such as Flash,
Shockwave, VBScript, WML script, and
other plug-ins.
Some websites use a redirector to their
true home page. For example, if you enter
the address http://palm.com/support, it
may resolve to http://palm.com/us/support.
If Internet Explorer Mobile can’t follow the
redirect, try using a desktop browser to
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WEB
Your smartphone can open your email
application when you select an email address
on a web page. If nothing happens when you
select the link, try setting up your email
application first.
TIP
An image or map is too small on my
smartphone screen
Internet Explorer Mobile has several
viewing modes: Full Screen, Mobile, and
Desktop. Switch to Full Screen or Desktop
mode to see the full-size image (see
Viewing a web page).
A secure site refuses to permit a
transaction
Some websites don’t support certain
browsers for transactions. Please contact
the site’s webmaster to make sure the site
allows transactions using Internet Explorer
Mobile.
Camera
DID YOU KNOW? Pictures are 16-bit color.
Resolution settings range from the low end of
VGA (160 x 120 pixels) to a high end of 2
megapixels (1600 x 1200). Video resolution
settings range from a low end of 176 x 144
pixels to a high end of 352 x 288 pixels. You
can change the resolution setting by pressing
Menu (right softkey) and selecting Resolution
(still images) or Quality (video).
Here are some tips for taking good pictures
with the built-in camera:
•
Clean the camera’s lens with a soft,
lint-free cloth.
•
Take pictures in bright lighting
conditions. Low-light images may be
grainy, due to the sensitivity of the
camera.
•
Hold the camera as still as possible. Try
supporting your picture-taking arm
against your body or a stationary object
(such as a wall).
•
Keep the subject of the pictures still.
Exposure time is longer with lower light
levels, so you may see a blur.
•
For best results, verify that you have the
brightest light source coming from
behind you, lighting the subject’s face.
Avoid taking indoor pictures with the
subject in front of a window or light.
•
Make sure the subject is at least 18
inches (0.5 meters) away from the
camera to ensure good focus.
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When you synchronize with a Windows XP
computer, your Camera images are stored
in the C:\Documents and
Settings\\My Documents\Treo
My Documents folder on your hard drive
(see Camera).
When you synchronize with a Windows
Vista computer, your Camera images are
stored in the C:\Documents and
Settings\\Documents\Docum
ents on ’s Treo Pro folder on your
hard drive (see Camera).
The Camera preview image looks strange
Some third-party applications overwrite the
color settings on your smartphone with
their own 8-bit color settings. This can
affect the Camera Preview mode. Delete
third-party applications one by one until the
CAMERA
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preview image improves (see Removing
applications).
Third-party
applications
Sometimes third-party applications can
cause conflicts on your smartphone.
Third-party applications that modify
wireless features may affect the
performance of your smartphone and may
require extra troubleshooting. Use caution
when installing the following types of
applications:
•
Ringtone managers
•
Caller ID applications
•
Instant messaging
•
Applications that modify when your
phone or data connections turn on or off
and how your phone behaves
If you recently installed an application and
your smartphone seems to be stuck, try
the following:
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THIRD-PARTY APPLICATIONS
1 Perform a soft reset (see Performing a
soft reset).
2 Make sure the third-party application is
compatible with the Windows Mobile
6.1 Professional operating system on
your smartphone.
3 Delete the most recently installed
application from your smartphone (see
Removing applications).
4 If the problem persists, perform another
soft reset.
5 If possible, synchronize or use a backup
utility to back up your most recent info.
6 Perform a hard reset (see Performing a
hard reset).
7 Synchronize or restore your backup to
restore the info in your built-in
applications.
8 If the problem is resolved, begin
reinstalling your third-party applications
one at a time.
9 If the problem recurs, delete the last
application you installed and report the
problem to its developer.
Getting more help
Contact the vendor of any third-party
software if you require further assistance.
Remember that not all third-party
applications were written with the Treo Pro
smartphone keyboard and 5-way navigator in
mind. You may encounter strange behavior or
errors in these applications if you use the
keyboard and the 5-way navigator.
TIP
Making room on your
smartphone
If you store a large amount of information,
or install many third-party applications, the
internal memory on your smartphone may
fill up. Here are some common ways to
clear space on your smartphone:
Camera: Large images or videos take up a
lot of memory. Move images to an
expansion card or delete images from your
smartphone (see Pictures & Videos).
Messaging: Multimedia content and email
attachments can consume excessive
memory. Move multimedia content and
attachments to an expansion card, or
delete large files from your smartphone
(see Deleting messages for information
about deleting email messages, and
Deleting messages for information about
deleting text and multimedia messages).
You may also want to empty the deleted
items folder.
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Internet: If you save links to pages you’ve
visited in Internet Explorer Mobile, you may
want to clear all recent pages
(see Customizing your Internet Explorer
Mobile settings).
Third-party applications: You can delete
infrequently used applications or move
them to an expansion card (see Moving
info between your smartphone and an
expansion card using File Explorer).
Also, remember that your smartphone
includes an expansion card slot, and that
you can store applications and information
on expansion cards. However, you still
need free memory on the smartphone
itself to run applications from an expansion
card.
MAKING ROOM ON YOUR SMARTPHONE
327
CHAPTER
14
TROUBLESHOOTING
Voice quality
Is the other person hearing an echo?
•
328
Try decreasing the volume on your
smartphone to avoid coupling
or feedback on the other person’s end.
This applies to both the speakerphone
and the handset earpiece.
•
Position the smartphone closer to your
ear to prevent sound leaking back to the
microphone. Keep your hand away from
the microphone hole, which is on the
lower-right side of your smartphone.
•
If you’re using Speakerphone mode
with your smartphone lying on a flat
surface, try turning the smartphone face
down (screen facing the surface).
VOICE QUALITY
Are you hearing your own voice echo?
Ask the other person to turn down their
volume or to hold the phone closer to
their ear.
Is your voice too quiet on the other end?
Be sure to hold the bottom of the
smartphone, or the hands-free
microphone, close to your mouth.
Check the signal-strength indicator. If the
signal is weak, try to find an area with
better coverage.
Terms
ActiveSync®
The software that exchanges and updates
the information on your Treo™ Pro
Smartphone by Palm with the information
on your computer.
ActiveSync desktop software
The software on your Windows XP
computer that exchanges and updates the
information on your computer with the
information on your smartphone. To open
ActiveSync on your computer, double-click
the ActiveSync icon in the taskbar in the
lower-right corner of your screen. If the
icon does not appear, click Start > All
Programs (or navigate to the Programs
group) > Microsoft ActiveSync. See
Installing Desktop Sync Software:
Windows XP and Windows Vista.
auto-off interval
The time of inactivity that passes before
the screen on your smartphone turns off.
The wireless features on your smartphone
are unaffected by this setting. See
Optimizing power settings.
beam
The process of sending or receiving an
entry or application using the infrared (IR)
port on your smartphone or using
Bluetooth® wireless technology. See
Beaming information.
Bluetooth® wireless technology
Technology that enables devices such as
smartphones, mobile phones, and
computers to connect wirelessly to each
other so that they can exchange
information over short distances. For more
info, visit bluetooth.com. See Connecting
to devices with Bluetooth®
wireless technology.
desktop software
A Personal Information Manager (PIM)
application for computers, such as
Microsoft Outlook®, that helps you manage
your personal information and keep it
synchronized with your smartphone. See
Installing Desktop Sync Software:
Windows XP and Windows Vista.
TERMS
329
dialog box
MMS (Multimedia Messaging System)
A set of options and command buttons that
is enclosed by a border and that enables
you to carry out a specific task.
An enhanced messaging system that
enables you to send pictures, animations,
and ringtones almost instantly. See
Creating and sending a multimedia
message.
EXIF (Exchangeable Image File Format)
A standard for storing interchange
information in image files that enables
images to be interoperable across multiple
devices.
infrared (IR)
A way of transmitting information using
light waves. You use the IR port on
your smartphone to transfer information
between other IR devices within a
short radius. See Beaming information.
lithium-ion (li-ion)
The rechargeable battery technology used
in your smartphone. See Charging the
battery.
Microsoft Exchange ActiveSync®
Technology that allows your smartphone to
synchronize email, contacts, calendar
events, and tasks wirelessly with Microsoft
Exchange Server 2003 SP2 or 2007. See
Setting up wireless synchronization.
330
TERMS
Mobile Device
The component on your Windows XP
computer that enables you to install
applications and other information on your
smartphone. To access it, open Windows
Explorer or My Computer and look for the
icon that represents your smartphone. See
Installing applications from your computer.
partnership
The connection that you make between
two devices by means of Bluetooth
wireless technology. The devices recognize
each other because each device finds the
same passkey on the other device. After
you create a partnership between the
devices, you no longer need to enter the
passkey. Partnership is also known as
paired relationship, pairing, trusted device,
and trusted pair on some devices. See
Connecting to devices with Bluetooth®
wireless technology.
Phone Off
SMS (Short Messaging Service)
Appearing on the Today screen, this
indicates that your smartphone is not
connected to any network, and you cannot
make calls except those to emergency
numbers. You can still use the organizer
features, however. See Turning your phone
on.
The service that exchanges short text
messages almost instantly between
mobile devices. Your smartphone can send
and receive text messages while you are
on a call. See Creating and sending a text
message.
piconet
An ad-hoc network of devices that uses
Bluetooth wireless technology to connect
one master device with up to seven active
slave devices. The network can include up
to 255 inactive, or parked, slave devices
that the master device can bring into active
status at any time.
PIM (personal information manager)
A genre of software that includes
applications such as Microsoft Outlook,
Palm® Desktop software, Lotus Notes, and
ACT!. PIMs generally store contacts,
schedules, tasks, and memos.
streaming
Technology that enables you to access
media content—for example, watch video
or listen to an audio program—directly
from the Internet on your smartphone
without needing to download and save a
file on your smartphone. See Viewing a
video.
synchronization
The process in which information that is
entered or updated on your smartphone,
your computer, or a server is automatically
updated in one of the other locations either
wirelessly or by means of a cable
connection. See Synchronizing information.
Secure Sockets Layer (SSL)
A security protocol that enables you to
send personal information in a more secure
manner over the Internet.
TERMS
331
username
The name associated with your
smartphone that distinguishes it from
other Windows Mobile® devices. If you
install desktop software, you are asked to
give your smartphone a username. If you
only synchronize wirelessly using Microsoft
Exchange ActiveSync, you do not need to
give your smartphone a username. See
Installing Desktop Sync Software:
Windows XP and Windows Vista.
Windows Mobile
The operating system of your Treo Pro
smartphone. Your smartphone uses
Windows Mobile® 6.1 Professional edition.
When installing third-party applications to
332
TERMS
your smartphone, be sure to install only
apps that are written for Microsoft
Windows Mobile 6.1 Professional. Apps
designed for Microsoft Windows Mobile
6.1 Standard or any edition of Windows
Mobile 5.0 software are not compatible
with your Treo Pro smartphone. See
Installing third-party applications.
Windows Mobile Device Center
The software on your Windows Vista
computer that enables you to synchronize
content and manage music, pictures, and
videos between your smartphone and your
computer. To open Windows Mobile
Device Center on your computer, click
Start > All Programs > Windows Mobile
Regulatory and safety information
FCC Statements
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
CAUTION Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
•
Reorient or relocate the receiving antenna.
Antenna Care/Unauthorized Modifications
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Use only the supplied integral antenna. Unauthorized antenna
modifications or attachments could damage the unit and may violate
FCC regulations.
•
Consult the dealer or an experienced radio/TV technician for help.
Industry Canada
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Operation is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
This phone meets the FCC Radiofrequency Emission Guidelines and
is certified with the FCC as:
This Class B digital apparatus complies with Canadian ICES-003.
FCC ID: O8F-SKYC.
The term “IC” before the equipment certification number only
signifies that the Industry Canada technical specifications were met.
The FCC ID on your Palm smartphone is located on a label inside the
battery compartment. The battery must be removed as shown below
to view the label.
IC: 3905A-SKYC
L ‘ utilisation de ce dispositif est autorisée seulement aux conditions
suivantes: (1) il ne doit pas produire de brouillage et (2) l’ utilisateur du
dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu,
même si ce brouillage est susceptible de compromettre le
fonctionnement du dispositif.
REGULATORY AND SAFETY INFORMATION
333
Cet appareil numérique de la classe [*] est conforme à la norme
NMB-003 du Canada.
RF Safety Exposure
General statement on RF energy: Your smartphone contains a
transmitter and a receiver. When it is ON, it receives and transmits
RF energy. When you communicate with your smartphone, the
system handling your call controls the power level at which your
smartphone transmits.
Specific Absorption Rate (SAR): Your mobile device is a radio
transmitter and receiver. It is designed not to exceed the limits for
exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific
organization ICNIRP and include safety margins designed to assure
the protection of all persons, regardless of age and health.
In order to certify this unit for sale to the public, this unit has been
tested for RF exposure compliance at a qualified test laboratory and
found to comply with the regulations regarding exposure to RF
Energy under the recommendations of the International Commission
on Non-Ionizing Radiation Protection (ICNIRP). The tests are
performed in positions and locations as required by the FCC and IC
for each model.
As SAR is measured utilizing the device’s highest transmitting power,
the actual SAR of this device while operating is typically below that
indicated below. This is due to automatic changes to the power level
of the device to ensure it only uses the minimum power required to
communicate with the network.
The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged
over 1 gram of tissue for the body or head (4.0 W/kg averaged over
10 grams of tissue for the extremities—hands, wrists, ankles, and
feet).
The highest reported SAR values of the Palm smartphone are:
Maximum scaled SAR values (FCC)
334
In order to comply with FCC and IC RF exposure safety guidelines,
users MUST use one of the following types of body worn
accessories:
Head
1.4 W/kg
Body
1.29 W/kg
REGULATORY AND SAFETY INFORMATION
A Palm® brand body-worn accessory that has been tested for
(specific absorption rate) SAR compliance and is intended for use
with this product.
An accessory that contains NO metal (snaps, clips, etc.) and
provides AT LEAST 1.5 cm (0.6 in.) of separation between the
user’s body and the unit.
Do NOT use the device in a manner such that it is in direct contact
with the body (i. e. on the lap or in a breast pocket). Such use will
likely exceed the FCC RF safety exposure limits. See www.fcc.gov/
oet/rfsafety for more information on RF exposure safety.
To view the most recent SAR values of the Treo Pro smartphone, visit
palm.com/55058.
Body worn operation: Important safety information regarding radio
frequency radiation (RF) exposure: To ensure compliance with RF
exposure guidelines the smartphone must be used with a minimum
of 1.5 cm (0.6 in.) separation from the body. Failure to observe these
instructions could result in your RF exposure exceeding the relevant
guideline limits.
Limiting exposure to radio frequency (RF) fields: For individuals
concerned about limiting their exposure to RF fields, the World
Health Organization (WHO) provides the following advice:
Precautionary measures: Present scientific information does not
indicate the need for any special precautions for the use of mobile
phones. If individuals are concerned, they might choose to limit their
own or their children’s RF exposure by limiting the length of calls, or
using ‘hands-free’ devices to keep mobile phones away from the
head and body.
Further information on this subject can be obtained from the WHO
home page http://www.who.int/mediacentre/factsheets/fs193/en/
index.html WHO Fact sheet 193: June 2000.
HAC
Using your phone with a hearing device
Your smartphone is compliant with the FCC Hearing Aid Compatibility
(HAC) requirements. For additional HAC information, including the
HAC rating of this product, please refer to http://www.palm.com/
treopro-t850-hac.
Your device has been tested for hearing aid compatibility. When
some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming or
whining noise. Some hearing devices are more immune than others
to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed ratings for some of
their mobile phone, to assist hearing-device users in finding phones
that may be compatible with their hearing devices. Not all phones
have been rated. Phones that have been rated have a label on the
box. Your Treo Pro has an M3/T3 rating. Your smartphone has not
been HAC rated with respect to its Wi-Fi operation because currently
no HAC standards exist for Wi-Fi.
These ratings are not guarantees. Results will vary, depending on the
level of immunity of your hearing device and the degree of your
hearing loss. If your hearing device happens to be vulnerable to
interference, you may not be able to use a rated phone successfully.
Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are
likely to generate less interference with hearing devices than phones
that are not labeled. M4 is the better/higher of the two ratings.
T-Ratings: Phones rated T3 orT4 meet FCC requirements and are
likely to be more usable with a hearing device's telecoil (“T switch”
or “Telephone Switch”) than unrated phones. T4 is the better/higher
of the two ratings.
The more immune your hearing aid device is, the less likely you are to
experience interference noise from your wireless phone. Hearing aid
devices should have ratings similar to those of phones. Ask your
hearing health-care professional for the rating of your hearing aid. Add
the rating of your hearing aid and your phone to determine probable
usability:
•
Any combined rating equal to or greater than six offers the best
use.
•
Any combined rating equal to five is considered normal use.
•
Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a
combined rating of six for “best use.” This is synonymous for T
ratings.
Palm further suggests that you experiment with multiple phones
(even those not labeled M3/T3 or M4/T4) while in the store to find the
one that works best with your hearing aid device. If you experience
interference or find the quality of service unsatisfactory after
purchasing your device, promptly return it to the store within 30 days
of purchase. With the Palm 30-day Risk-Free Guarantee, you may
return the device within 30 days of purchase for a full refund, and you
will only be responsible for charges based on your actual usage.
Getting the Best Hearing Device Experience with Your Device
To further minimize interference:
•
Set the phone's screen and keyboard backlight settings to ensure
the minimum time interval.
•
Move the phone around to find the point with the least
interference.
Battery handling:
•
Do not disassemble or open, crush, bend or deform, puncture or
shred.
•
Do not modify or remanufacture, attempt to insert foreign objects
into the battery, immerse or expose to water or other liquids, or
expose to fire, explosion, or other hazard.
•
Only use the battery for the system for which it is specified.
•
Only use the battery with a charging system that has been
qualified with the system per the IEEE/CTIA-1725 standard. Use
of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
REGULATORY AND SAFETY INFORMATION
335
•
•
Do not short-circuit a battery or allow metallic conductive objects
to contact battery terminals.
Replace the battery only with another battery that has been
qualified with the system per IEEE/CTIA-1725. Use of an
unqualified battery may present a risk of fire, explosion, leakage
or other hazard.
•
Promptly dispose of used batteries in accordance with local
regulations.
•
Battery usage by children should be supervised.
•
Avoid dropping the phone or battery. If the phone or battery is
dropped, especially on a hard surface, and the user suspects
damage, take it to a service center for inspection.
•
Do not handle a damaged or leaking lithium-Ion (li-ion) battery as
you can be burned.
•
Improper battery use may result in a fire, explosion or other
hazard.
Based on DOT rules, spare batteries must not be transported in
checked luggage on commercial flights. Spare batteries can only be
transported in carry-on luggage. For more information:
http://safetravel.dot.gov/whats new batteries.html.
Protecting Your Battery
The guidelines listed below help you get the most out of your
battery’s performance.
Recently there have been some public reports of wireless phone
batteries overheating, catching fire, or exploding. It appears that
many, if not all, of these reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or questionable
manufacturing standards. Use only manufacturer-approved batteries
and accessories found at Carrier Stores or through your device’s
manufacturer. Buying the right batteries and accessories is the best
way to ensure they're genuine and safe.
336
•
In order to avoid damage, charge the battery only in temperatures
that range from 32° F to 122° F (0° C to 50° C).
•
Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
REGULATORY AND SAFETY INFORMATION
•
Never dispose of the battery by incineration.
•
Keep the metal contacts on top of the battery clean.
•
Don’t attempt to disassemble or short-circuit the battery.
•
The battery may need recharging if it has not been used for a long
period of time.
•
It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of times
before it needs replacing
•
Don’t store the battery in high temperature areas for long periods
of time. It’s best to follow these storage rules:
•
Less than one month: 14° F to 140° F (–10° C to 60° C)
•
More than one month: 14° F to 113° F (–10° C to 45° C)
Power Specifications
Use only power accessories approved by Palm, such as AC-power
adapters and batteries. Unauthorized and non-approved batteries will
NOT operate with the Palm smartphone.
AC Power Adapter source: Foxlink
Model: 5890-712V-02K0
Part Number: 157-10108-00
Input Rating: 100–240 Vac, 50/60Hz, 0.2A
Output Rating: 5Vdc, 1000mA
Battery Source: Palm
Type: Rechargeable Li-ion Polymer
Model: 157-10105-00
Rating: 3.7Vdc, 1500mAh (minimum)
Recycling and Disposal
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted
municipal waste. Please return Palm products to the
electrical and electronic equipment collection points
in your municipality or county. These collection
points are available free of charge. For detailed
information please refer to your municipality or county. For
information on Palm's environmental programs, visit www.palm.com/
environment.
Hazardous substances that may be included in electronic products
can potentially affect human health and the environment. Recycling
benefits the environment by diverting waste from landfills and by
recovering materials that may be recycled into other products.
Responsible recycling ensures materials are properly collected and
disposed. Palm is committed to support the European Union WEEE
directive (2002/96/EC) and the protection of the environment for
future generations.
It is everyone’s responsibility to ensure that electrical and electronic
products are properly reused, recycled or recovered.
As part of Palm's corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices, smart
phones and accessories out of landfills through evaluation and
disposition for reuse and recycling.
In the USA, Palm customers may participate in the recycling program
free of charge. Visit palm com/recycle for additional details and
information about how you can help reduce electronic waste.
User Safety
Operational Warnings
IMPORTANT INFORMATION ON SAFE AND EFFICIENT
OPERATION. Read this information before using your smartphone.
For the safe and efficient operation of your smartphone, observe
these guidelines.
Potentially explosive atmospheres: Turn off your smartphone when
you are in any areas with a potentially explosive atmosphere, such as
fueling areas (gas or petrol stations, below deck on boats) storage
facilities for fuel or chemicals, blasting areas and areas near electrical
blasting caps, and areas where there are chemicals or particles (such
as metal powders, grains and dust) in the air.
Interference to medical and personal Electronic Devices: Most but
not all electronic equipment is shielded from RF signals and certain
electronic equipment may not be shielded against the RF signals
from your smartphone.
Pacemakers: The Health Industry Manufacturers Association
recommends that a minimum separation of 15 centimeters (6 inches)
be maintained between a smartphone and a pacemaker to avoid
potential interference with the pacemaker. These recommendations
are consistent with the independent research by the
recommendations of Wireless Technology Research.
Persons with pacemakers should:
•
ALWAYS keep the smartphone more than six inches
(15 centimeters) from their pacemaker when the smartphone is
turned ON.
•
Not carry the smartphone in a breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn the smartphone OFF immediately if you have any reason to
suspect that interference is taking place.
Other Medical Devices, Hospitals: If you use any other personal
medical device, consult the manufacturer of your device to determine
if it is adequately shielded from external RF energy. Your physician
may be able to assist you in obtaining this information. Turn your
smartphone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities
may be using equipment that could be sensitive to external RF
energy.
Repetitive Motion Injuries: When using the keyboard or playing
games on your smartphone, you may experience discomfort in your
neck, shoulders, hands, arms, of other parts of the body. To avoid any
injury, such as tendonitis, carpal tunnel syndrome, or other
musculoskeletal disorder, make sure to take necessary breaks from
use, take longer rests (such as several hours) if discomfort or tiring
begins, and see a doctor if discomfort persists. To minimize the risk
of Repetitive Motion Injuries, when Texting or playing games with
your phone:
•
Do not grip the phone too tightly
REGULATORY AND SAFETY INFORMATION
337
•
Press the buttons lightly
•
Make use of the special features in the handset which minimize
the number of buttons which have to be pressed, such as
message templates and predictive text
•
Take lots of breaks to stretch and relax
Audio Safety: This smartphone is capable of producing loud noises
which may damage your hearing. When using the speakerphone
feature, it is recommended that you place your smartphone at a safe
distance from your ear.
Blackouts and Seizures: Blinking lights, such as those experienced
with television or playing video games may cause some people to
experience blackout or seizure, even if never experienced before. In
the event a smartphone user should experience any disorientation,
loss of awareness, convulsion, eye or muscle twitching or other
involuntary movements, stop use immediately and consult a doctor.
Individuals with personal or family history of such events should
consult a doctor before using the device. To limit the possibility of
such symptoms, wherever possible every hour take a minimum of
15 minutes, use in a well lighted area, view the screen from the
farthest distance and avoid exposure to blinking lights if you are tired.
Operating Machinery: Do not use your smartphone while operating
machinery. Full attention must be given to operating the machinery in
order to reduce the risk of an accident.
Aircraft: While in aircraft, follow all instructions regarding the
operation of your smartphone. Use of your smartphone while on
board an aircraft must be done in accordance in compliance with
airline instructions and regulations.
Vehicles with Air Bags: Your smartphone should not be placed in a
position that would affect the operation of air bag deployment or in a
position that, should the air bag inflate, could propel the smartphone.
Air bags will inflate with great force and care should be taken to
protect within a vehicle that has air bags. Do not place a phone in the
area over an air bag or in the air bag deployment area. Store the
phone safely before driving the vehicle.
Hearing Aids: People with hearing aids or other cochlear implants
may experience interfering noises when using wireless devices or
when one is nearby. The level of interference will depend on the type
of hearing device and the distance from the interference source.
338
REGULATORY AND SAFETY INFORMATION
Increasing the separation between them may reduce the
interference. You may also consult your hearing aid manufacturer to
discuss alternatives.
Small children: Do not leave your smartphone and its accessories
within the reach of small children or allow them to play with it. They
could hurt themselves or others, or could accidentally damage the
smartphone. Your smartphone contains small parts with sharp edges
that may cause an injury or which could become detached and create
a choking hazard.
Keep the device away from the abdomens of pregnant women and
adolescents, particularly when using the device hands-free.
To reduce exposure to radiation, use your device in good reception
areas, as indicated by the bars on your phone, at least 3 to 4 bars.
CAUTION Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most
common cause of preventable hearing loss. Some scientific research
suggests that using portable audio devices, such as portable music
players and cellular telephones, at high volume settings for long
durations may lead to permanent noise-induced hearing loss. This
includes the use of headphones (including headsets, earbuds and
Bluetooth® or other wireless devices). Exposure to very loud sound
has also been associated in some studies with tinnitus (a ringing in
the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss and other potential
hearing problems varies. The amount of sound produced by a
portable audio device varies depending on the nature of the sound,
the device, the device settings and the headphones. You should
follow some common sense recommendations when using any
portable audio device:
•
Set the volume in a quiet environment and select the lowest
volume at which you can hear adequately.
•
When using headphones, turn the volume down if you cannot
hear the people speaking near you or if the person sitting next to
you can hear what you are listening to.
•
Do not turn the volume up to block out noisy surroundings. If you
choose to listen to your portable device in a noisy environment,
use noise-canceling headphones to block out background
environmental noise.
•
Limit the amount of time you listen. As the volume increases,
less time is required before your hearing could be affected.
•
Avoid using headphones after exposure to extremely loud noises,
such as rock concerts, that might cause temporary hearing loss.
Temporary hearing loss might cause unsafe volumes to sound
normal.
•
•
Do not listen at any volume that causes you discomfort. If you
experience ringing in your ears, hear muffled speech or
experience any temporary hearing difficulty after listening to your
portable audio device, discontinue use and consult your doctor.
You can obtain additional information on this subject from the
following sources:
American Academy of Audiology
11730 Plaza American Drive, Suite 300
Reston, VA 20190
Voice: (800) 222-2336
Email: info@audiology.org
Internet: www.audiology.org
National Institute on Deafness and Other
Communication Disorders
National Institutes of Health
31 Center Drive, MSC 2320
Bethesda, MD USA 20892-2320
Voice: (301) 496-7243
Email: nidcdinfo@nih.gov
Internet: http://www nidcd nih gov/health/hearing
National Institute for Occupational Safety and Health
Hubert H. Humphrey Bldg.
200 Independence Ave., SW
Washington, DC 20201
Voice: 1-800-35-NIOSH (1-800-356-4674)
Internet: http://www.cdc.gov/niosh/topics/noise
Product Handling & Safety
General statement on handling and use: You alone are responsible
for how you use your smartphone and any consequences of its use.
You must always switch off your smartphone wherever the use of a
phone is prohibited. Use of your smartphone is subject to safety
measures designed to protect users and their environment.
•
Always treat your smartphone and its accessories with care and
keep it in a clean and dust-free place.
•
Do not expose your smartphone or its accessories to open
flames or lit tobacco products.
•
Do not expose your smartphone or its accessories to liquid,
moisture, or high humidity.
•
Do not drop, throw, or try to bend your smartphone or its
accessories.
•
Do not use harsh chemicals, cleaning solvents, or aerosols to
clean the device or its accessories.
•
Do not paint your smartphone or its accessories.
•
Do not attempt to disassemble your smartphone or its
accessories; only authorized personnel must do so.
•
Do not expose your smartphone or its accessories to extreme
temperatures, minimum 32F and maximum 113F (0 to +45
degrees Celsius)
•
Please check local regulations for disposal of electronic products.
•
Do not carry your smartphone in your back pocket as it could
break when you sit down.
Battery: Your smartphone includes an internal lithium-ion polymer
battery. Please note that use of certain data applications can result in
heavy battery use and may require frequent battery charging. Any
disposal of the smartphone or battery must comply with laws and
regulations pertaining to lithium-ion or lithium-ion polymer batteries.
Demagnetization: To avoid the risk of demagnetization, do not allow
electronic devices or magnetic media close to your smartphone for a
long time.
Normal use position: When making or receiving a phone call, hold
your smartphone to your ear, with the bottom towards your mouth or
as you would a fixed line phone.
REGULATORY AND SAFETY INFORMATION
339
Emergency calls: This smartphone, like any wireless phone,
operates using radio signals, which cannot guarantee connection in
all conditions. Therefore, you must never rely solely on any wireless
phone for emergency communications.
Smartphone heating: Your smartphone may become warm during
charging and during normal use.
Accessories: Use only approved accessories. Do not connect with
incompatible products or accessories. Take care not to touch or allow
metal objects, such as coins or key rings, to contact or short-circuit
the battery terminals.
Connection to a car: Seek professional advice when connecting a
phone interface to the vehicle electrical system.
Faulty and damaged products: Do not attempt to disassemble the
smartphone or its accessory. Only qualified personnel must service
or repair the smartphone or its accessory. If your smartphone or its
accessory has been submerged in water, punctured, or subjected to
a severe fall, do not use it until you have taken it to be checked at an
authorized service center.
Interference in cars and to other Electronic Devices: Please note
that because of possible interference to electronic equipment, some
vehicle manufacturers forbid the use of mobile phones in their
vehicles unless a hands-free kit with an external antenna is included
in the installation. RF energy may affect improperly installed or
inadequately shielded electronic operating and entertainment
systems in motor vehicles. Check with the manufacturer or
representative to determine if these systems are adequately shielded
from external RF energy. Also check with the manufacturer of any
equipment that has been added to the vehicle.
Use a hands-free device.
Position your smartphone within easy reach.
Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions.
5 Do not take notes, look up phone numbers, read/write e-mail, or
surf the internet while driving.
6 Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic.
7 Do not engage in stressful or emotional conversations that may
divert your attention from the road.
8 Dial your national emergency number to report serious
emergencies. This is a free call from your smartphone.
9 Use your smartphone to help others in emergencies.
10 Call roadside assistance or a special non-emergency wireless
number when necessary.
Driving Safety Tips Details
Driving Safety
Driving Safety Tips Overview
Always obey all laws and regulations on the use of the smartphone in
your driving area.
Safety—Your most important call. The Wireless Industry reminds you
to use your smartphone safely when driving.
340
Get to know your smartphone and its features, such as speed-dial
and redial.
REGULATORY AND SAFETY INFORMATION
Get to know your smartphone and its features such as speed-dial
and redial. Carefully read your instruction manual and learn to
take advantage of valuable features most smartphone models
offer, including automatic redial and memory dial. Also, work to
memorize the smartphone keyboard so you can use the
speed-dial function without taking your attention off the road.
Use a hands-free device. A number of hands-free smartphone
accessories are readily available today. Whether you choose an
installed mounted device for your smartphone or a speakerphone
accessory, take advantage of these devices. If driving while using
a smartphone is permitted in your area, we recommend using a
phone headset or a hands-free car kit (sold separately). However,
be aware that use of a headset that covers both ears impairs your
ability to hear other sounds. Use of such a headset while
operating a motor vehicle or riding a bicycle may create a serious
hazard to you and/or others, and may be illegal. If you must use a
stereo headset while driving, place a speaker in only one ear.
Leave the other ear free to hear outside noises, and do so only if
it is legal and you can do so safely.
Make sure you place your smartphone within easy reach and
where you can grab it without removing your eyes from the road.
If you get an incoming call at an inconvenient time, let your
voicemail answer it for you.
Suspend conversations during hazardous driving conditions or
situations. Let the person you are speaking to know you are
driving; if necessary, suspend the call in heavy traffic or
hazardous weather conditions. Rain, sleet, snow, and ice can be
hazardous, but so is heavy traffic. As a driver, your first
responsibility is to pay attention to the road.
Do not take notes, look up phone numbers, read/write e-mail, or
surf the internet while driving. If you are reading an address book
or business card while driving a car, or writing a to-do list, then
you are not watching where you are going. It's common sense.
Don't get caught in a dangerous situation because you are
reading or writing and not paying attention to the road or nearby
vehicles.
6 Dial sensibly and assess the traffic; if possible, place calls when
you are not moving or before pulling into traffic. Try to plan your
calls before you begin your trip, or attempt to schedule your calls
with times you may be temporarily stopped or otherwise
stationary. But if you need to dial while driving, follow this simple
tip: dial only a few numbers, check the road and your mirrors,
then continue.
7 Do not engage in stressful or emotional conversations that may
be distracting. Stressful or emotional conversations and driving
do not mix—they are distracting and even dangerous when you
are behind the wheel. Make people you are talking with aware
you are driving and if necessary, suspend phone conversations
which have the potential to divert your attention from the road.
8 Use your smartphone to call for help. Your smartphone is one of
the greatest tools you can own to protect yourself and your
family in dangerous situations—with your smartphone at your
side, help is only three numbers away. Dial your national
emergency number in the case of fire, traffic accident, road
hazard, or medical emergencies. Remember, your national
emergency number is a free call on your smartphone.
9 Use your smartphone to help others in emergencies. If you see
an auto accident, crime in progress, or other serious emergency
where lives are in danger, call your national emergency number,
as you would want others to do for you.
10 Call roadside assistance or a special wireless non-emergency
assistance number when necessary. Certain situations you
encounter while driving may require attention, but are not urgent
enough to merit a call to your national emergency number. But
you can still use your smartphone to lend a hand. If you see a
broken-down vehicle posing no serious hazard, a broken traffic
signal, a minor traffic accident where no one appears injured, or a
vehicle you know to be stolen, call roadside assistance or other
special non-emergency wireless number.
IMPORTANT Do not become distracted from driving safely if
operating a motor vehicle while using Device Software. Operating
certain parts of this Device requires user attention. Diverting attention
away from the road while driving can possibly cause an accident or
other serious consequences. Even occasional, short diversions of
attention can be dangerous if your attention is diverted away from
your driving task at a critical time. Do not change system settings or
enter data non-verbally (using your hands) while driving. Stop the
vehicle in a safe and legal manner before attempting these
operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from
the road and remove your hands from the wheel.
End user notice
Volume Setting: Do not raise the volume excessively. Keep the
volume at a level where you can still hear outside traffic and
emergency signals while driving. Driving while unable to hear these
sounds could cause an accident.
Microsoft® Voice Command Version 1.5 for Windows Mobile®
NOTE The Voice Command application is not available in all
languages. See Setting up voice commands.
Microsoft makes no representations, warranties, or other
determinations that ANY use of the Software Product is legal, safe, or
in any manner recommended or intended while driving or otherwise
operating a motor vehicle.
General Operation
Voice Command Control: Many of the functions of the Device
Software can be accomplished using only voice commands. Using
voice commands while driving allows you to initiate the command
with a button and then operate the Device mostly without removing
your hands from the wheel.
Prolonged Views of Screen: If you are driving, do not access any
function requiring a prolonged view of the screen. Pull over in a safe
and legal manner before attempting to access a function of the
system requiring prolonged attention. Even occasional short scans to
the screen may be hazardous if your attention has been diverted
away from your driving task at a critical time.
Let Your Judgment Prevail: The Device Software is only an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. The Device Software is not
a substitute for your personal judgment.
REGULATORY AND SAFETY INFORMATION
341
Use of Speech Recognition Functions: Speech recognition
software is inherently a statistical process which is subject to errors.
It is your responsibility to monitor the speech recognition functions
and address any errors.
connecting one device to another. The recommendation from Palm is
that you take this precaution before connecting your handheld to your
computer, placing the handheld in a cradle, or connecting it to any
other device. You can do this in many ways, including the following:
Hands-Free Capability
•
All CTIA Certified portable products provide the consumer with a
toll-free number for the purchase of a compatible hands-free device.
1-800-881-7256.
Ground yourself when you’re holding your mobile device by
simultaneously touching a metal surface that is at earth ground.
•
For example, if your computer has a metal case and is plugged
into a standard three-prong grounded outlet, touching the case
should discharge the ESD on your body.
•
Increase the relative humidity of your environment.
•
Install ESD-specific prevention items, such as grounding mats.
ESD Safety
Electrostatic discharge (ESD) can cause damage to electronic devices
if discharged into the device, so you should take steps to avoid such
an occurrence.
Description of ESD
Static electricity is an electrical charge caused by the buildup of
excess electrons on the surface of a material. To most people, static
electricity and ESD are nothing more than annoyances. For example,
after walking over a carpet while scuffing your feet, building up
electrons on your body, you may get a shock—the discharge event—
when you touch a metal doorknob. This little shock discharges the
built-up static electricity.
ESD-susceptible equipment
Even a small amount of ESD can harm circuitry, so when working
with electronic devices, take measures to help protect your electronic
devices, including your PalmTM handheld, from ESD harm. While Palm
has built protections against ESD into its products, ESD unfortunately
exists and, unless neutralized, could build up to levels that could harm
your equipment. Any electronic device that contains an external entry
point for plugging in anything from cables to docking stations is
susceptible to entry of ESD. Devices that you carry with you, such as
your handheld, build up ESD in a unique way because the static
electricity that may have built up on your body is automatically passed
to the device. Then, when the device is connected to another device
such as a docking station, a discharge event can occur.
Precautions against ESD
Make sure to discharge any built-up static electricity from yourself
and your electronic devices before touching an electronic device or
342
REGULATORY AND SAFETY INFORMATION
Conditions that enhance ESD occurrences
Conditions that can contribute to the buildup of static electricity in the
environment include the following:
•
Low relative humidity.
•
Material type (The type of material gathering the charge. For
example, synthetics are more prone to static buildup than natural
fibers like cotton.)
•
The rapidity with which you touch, connect or disconnect
electronic devices.
While you should always take appropriate precautions to discharge
static electricity, if you are in an environment where you notice ESD
events you may want to take extra precautions to protect your
electronic equipment against ESD.
Owner’s Record
The model number, regulatory number, and serial number are located
on a nameplate inside the battery compartment. Record the serial
number in the space provided below. This will be helpful if you need
to contact us about your phone in the future.
Product: Treo™ Pro Smartphone by Palm
Model:
Serial No.:
www.palm.com/recycle
REGULATORY AND SAFETY INFORMATION
343
344
REGULATORY AND SAFETY INFORMATION
Specifications
Radio
Phone features
•
CDMA phone
•
EVDO and 1X bands
•
Personal speakerphone
•
Hands-free headset jack (3.5 mm, 3-barrel connector)
•
Microphone mute option
•
TTY-compatible
•
3-way calling
•
HAC compliant (M3/T4 rating)
Processor technology
•
Dual-core MSM7501A processor—528MHz
Expansion
•
microSD card slot
Battery
•
Rechargeable lithium-ion
•
1500mAhr power
•
Removable for replacement
•
3.5 hours full charge time
Operating system
•
Windows Mobile® 6.1 Professional
Camera
•
Still image capture resolution:1280 x 1024, 2 megapixel
•
8x digital zoom
Size
•
114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.)
Weight
•
130 grams (4.6 ounces)
SPECIFICATIONS
345
Connectivity
Display
Keyboard
Included software
346
SPECIFICATIONS
•
Infrared (1.0 compliant)
•
Bluetooth® wireless technology (2.0 + EDR compliant)
•
Wi-Fi (802.11 b/g)
•
Touch-sensitive LCD screen (includes stylus)
•
65,536 colors (16-bit color)
•
Resolution: 320 x 320
•
User-adjustable brightness
•
Built-in 30-key keyboard plus 5-way navigator
•
Backlight for low lighting conditions
•
Today/Phone (includes Speed Dial and Keypad)
•
Messaging (text, multimedia, and email)
•
Internet Explorer Mobile (web browser)
•
Camera
•
Pictures & Videos
•
Windows Media Player Mobile
•
File Explorer
•
Contacts
•
Calendar
•
Tasks
•
Notes
Included software
(continued)
•
OneNote
•
Task Manager
•
Calculator
•
ActiveSync®
•
Microsoft Office Excel Mobile®
•
Microsoft Office Word Mobile®
•
Microsoft Office PowerPoint Mobile®
•
Adobe® Reader® LE
•
Voice Command
•
Quick Tour
•
Search
•
Remote Desktop Mobile
•
Wireless Modem (not available from all wireless service
providers)
•
Java (not available from all wireless service providers)
•
Windows Live (not available from all wireless service
providers)
•
Windows Live Messenger (not available from all wireless
service providers)
•
Sprite Backup
SPECIFICATIONS
347
348
System requirements
(for sync with desktop
sync software using
USB cable)
•
Windows XP or Vista (later versions may also be
supported)
•
170MB of free hard disk space
•
Available USB port
Operating and storage
temperature range
•
0° C to 50° C (32° F to 122° F)
•
5% to 90% RH
SPECIFICATIONS
Index
SYMBOLS
! on battery icon 22
NUMERICS
112 calls 52, 286
1st day of week option 214
1X icon 65
1xRTT data connections 65
3G networks 57
5-way navigator 29, 31, 327
911 calls 52, 286
999 calls 52, 286
accented characters 37, 38
accessing
applications 281
menu items 33, 34
on-device help 13
online support 13, 25
remote files 269, 297
the Internet 297, 312
accessories 340, 342
account picker 122
accounts
See also email accounts
enabling TTY/TDD devices
and 73
getting help with 13
making calls and 55, 58
preventing unauthorized
use of 286, 292
sending messages and
136
troubleshooting 321
Acrobat Reader. See Adobe
Reader
activating
items on screen 32
phone 20
active calls 55
See also phone calls
ActiveSync application
defined 329
opening 87
synchronizing with 87
troubleshooting 314
ActiveSync desktop software
182, 329
ActiveSync icon 87, 88, 329
Add new device option 68,
175
Add new phone number to
Contacts option 74
Add Server Source command
90
Add to Personal Address
Book command 318
Add to Speed Dial command
62
adding
a second call 58
applications 281
appointments 209, 211
attachments to email 112,
130, 257
connections 297
contacts 53, 115, 144,
205
document templates 230
expansion cards 264
files to playlists 200
folders 233
notes 206, 216, 218, 219,
247
tasks 215–216
untimed events 210
web favorites 158–159
address books 116–117,
123, 207, 318
Address List Lookup 255
addresses
copying 318
creating multimedia
messages and 137
INDEX
349
creating text messages
and 133, 134
entering email 111, 123,
205
entering web 156
getting 117, 123, 208
highlighting 32
looking up corporate 255
searching for web 43
selecting 324
synchronizing 318
verifying 111, 116
ad-hoc connections 168
adjusting screen brightness
278
Adobe Flash Player 84
Adobe Reader 223, 228
Adobe Reader icon 250
Adobe Reader LE application
249–252
Advanced Composer
command 134
Advanced tab (Power
Settings) 294
advancing slides 143, 234,
235
AES encryption 169
Agenda View (calendar) 209
350
INDEX
airplane mode 48
alarm clock 291
See also clock
alarm sounds 291
alarms
adding 210, 214, 216
setting 278, 291
turning on and off 277
Alarms tab 291
albums 191
alerts 64
See also alarms
aligning the screen 280
alignment settings
documents 232
spreadsheets 235
Allow USB connections
check box 316
Alt key 38, 39
alternate characters 37, 38
alternate characters list 38
animation 195, 234, 235
anniversaries 211
answering phone calls 53–
54, 58, 73
antenna 333
Appearance tab 275, 281
application icons 39, 281
applications
See also third-party
applications
associating with buttons
281
choosing menu items in
33–34
closing 41
copying 267
customizing 281–286
deleting 260, 327
downloading 257, 258
error reporting for 292
highlighting 39
included with device 346
installing 257–260, 326,
327
losing information in 305
marking as exclusive 41
moving to expansion cards
267
opening 39, 40, 265, 281
reinstalling 303, 305
running from expansion
cards 265, 327
running multiple 40, 41
scrolling in 30
selecting 39, 40
sorting 42
storing 327
switching between 43, 56
synchronizing info in 80,
81, 82, 96
troubleshooting 305, 308
turning sounds on or off
for 277
viewing memory usage for
293
appointments
adding 209
appearing in wrong time
slots 319
creating reminders for
210, 214
deleting 213
displaying 43
marking as private 212
scheduling repeating 211
sending 138, 215
setting options for 214–
215
viewing 209, 210
area codes 207
arrow icons 29
arrow keys 30
Assign a program list 282
attachments
adding 112, 130, 257
downloading 114–115
embedded objects in 115
internal memory and 327
opening 114
removing from messages
138
setting maximum size 125
storing 114, 123
troubleshooting 323
viewing information about
135
attendees (meeting
requests) 211
audio 53, 196
audio modes 73
audio recordings 138, 248
See also voice notes
authentication 168, 169
auto-completion options 284
AutoFilter settings
(spreadsheets) 236, 243
Auto-Keyguard feature 287
Automatic Send/Receive
option 126
automatic updates 297
auto-off interval 329
available memory 293
available storage space 293
background colors 139
backgrounds 183, 193, 201,
275
backing up information 303,
305
backlight (keyboard) 36, 295
Backlight Settings screen 36
backlight shut-off interval 36
Backspace key 32, 37
backup application (on
device) 89
backup utilities (third-party)
303, 305, 306, 320
backups, restoring 306, 320
banners (calendar) 210
battery
charging 21–23
connecting to Bluetooth
devices and 174
conserving 23–24, 104,
295
disposing of 306
handling 336
removing 305, 306
replacing 306–307
troubleshooting 308
viewing remaining power
for 294
INDEX
351
viewing status of 22, 64
battery icons 22, 64
battery specifications 345
Battery tab 294
battery technology 330
beaming 24, 192, 257, 261–
263, 329
birthdays 211
blank screens 309
Block Recognizer option 284
Bluetooth devices
See also hands-free
devices
beaming and 262
connecting to 173–177
conserving battery and 24
synchronizing over 94–95
troubleshooting 313
Bluetooth feature
turning on or off 24, 67
viewing status of 43, 64
Bluetooth icon 94
Bluetooth Settings screen
174–177
Bluetooth technology 153,
329
bonus software 260, 346
bookmarks 158
See also favorites
352
INDEX
border highlight 31
brightness, adjusting 278
browsing files and folders
256, 267
Browsing History command
162
browsing the web. See web
browsing
built-in applications 260, 346
built-in camera. See camera
Burst mode 184, 186
button settings (Media
Player) 202
buttons
assigning voice
commands to 282
associating with
applications 281
disabling 286
reassigning 281–282
selecting 29, 31
turning sounds on or off
for 277
Buttons Settings screen 281
calculations 238, 270
Calculator app 270–271
calculator buttons 271
calendar
See also Calendar
application
adding items to 209, 210,
211, 215
displaying 208
hiding items on 212
moving through 209
removing items 213, 217
setting alarms for 210,
214, 216
sorting tasks on 217
unavailable slots on 212
viewing appointments on
43
Calendar application
adding contacts and 205
customizing 214–215
managing schedules with
209–213
opening 208
sending meeting requests
and 129
Calendar icon 208
calendar settings 214–215
calendar views 208, 214
Call History list 60
Call Status softkey 55
call waiting 58
caller ID applications 326
caller ID blocking 57
caller ID pictures 183, 192,
205
caller IDs 72
camera
capturing videos with
187–188
overview 183
taking pictures 184–187
troubleshooting 325
camera icons 184
camera modes 184, 186
Camera Preview Mode 325
camera settings 185, 188–
190
camera specifications 345
cancelling selections in lists
35
capitalization 36, 285
Capitalize first letter of
sentence check box 285
Caps Lock icon 36
Caps Lock mode 36
captions 137, 138
Capture Settings tab 188
car kits 66, 67, 69
carrier. See service providers
cascading menus 33
case-sensitive searching
230, 244
cell patterns (spreadsheets)
235
cell references
(spreadsheets) 239
certificates 126, 155, 292
Certificates icon 292
Certificates screen 292
changing
alarm sounds 291
calendar views 209
color themes 275, 281
connections 297
contacts 206–207
date and time settings 290
information 244
picture or video resolution
325
sync settings 92
text 230
text size 279
characters
See also text
capitalizing 36, 285
creating messages and
134
entering 36, 37, 239
highlighting 32
moving to specific 30
typing alternate 37, 38
charge indicator 22
charging smartphone battery
21–23
charging status 22, 64
charts 236, 243, 244
chat sessions 143
chat view 140, 141, 143
check boxes 31
Check Names command 111
Clear Now Playing command
200
Clear Type tab 279
clearing
Browsing History list 162
Call History list 61
clock 279
Clock & Alarms icon 279,
290
Clock & Alarms Settings
screen 290, 291
closing
applications 41
drop-down lists 35
Internet Explorer Mobile
156
menus 33
screens 31
INDEX
353
color settings 139, 325
color themes 275, 281
Comm Manager 48, 175
commands. See menu
items; voice commands
Company Directory
command 117, 208
company names 207
comparisons 243
completed tasks 216, 217
compressed files 257
computers
accessing remote 268
charging smartphone and
22
connecting to 80
installing from 259
reinstalling desktop
software on 303
setting up device and 12
synchronizing with 88, 95,
96, 181, 225
conference calls 58–59
confidential events 213
configurations
data services 312
mail servers 323
troubleshooting 312
TTY/TDD devices 72–73
354
INDEX
Configure Server command
323
Configure Wireless
Networks screen 166
confirmation messages 146
Connect command 298
Connect via Bluetooth
command 94
Connect via IR command 95
connecting smartphone to
PCs 80
Connection Settings
command 316
connections
accessing Internet and
153, 155, 164, 297
accessing mobile
networks and 310
accessing VPN clients and
297, 298
beaming and 262, 263
changing 297
conserving battery and 18,
24
creating 297, 298
displaying 297
enabling Bluetooth 67, 94,
173
enabling TTY/TDD 72–73
enabling Wi-Fi 165
ending 298
losing 313
making phone calls and 57
manually starting 298
remote computers and
268
setting up 297–298
synchronizing and 80, 86
timing out 321
troubleshooting 308, 310–
314, 324
viewing status of 63–65
Connections icon 297, 298
Connections screen 297,
298, 312, 313
connectivity specs 346
conserving smartphone
battery 23–24, 104, 295
contact categories 206
Contact Details command
135, 142
contact lookup feature 49,
50, 206
contact names, dialing by
50–51
contacts
adding 53, 115, 144, 205
assigning caller IDs 192,
205
assigning ringtones 72,
205
assigning speed dial
numbers 62–63
copying 206
editing 206–207
getting from address
books 117, 208
removing 207
saving info for 57–58
searching for 50, 206, 207
selecting 206
sending 138, 208
transferring to car kits 70
viewing information about
135, 142, 207
Contacts app 205–208
Contacts list 207
Contacts picture mode 184,
186
context-sensitive menus 33,
34
continuous playback (slides)
235
cookies 155
copying
addresses 318
applications 267
contacts 206
documents 231
items in folders 257
media files 182
phone numbers 51, 53,
160
pictures or videos 192
text 159–160, 230
copyrighted items 191
corporate email passwords
91
corporate mail systems 101,
297, 323
corporate networks 292, 299
corporate servers 297, 323
coupling 328
coverage areas 12, 24, 47,
310
creating
appointments 211
connections 297, 298
contacts 53, 115, 144,
205
documents 228, 229
email messages 111–112
folders 233
meeting requests 129,
211
message templates 139
multimedia messages
136–139
notes 206, 216, 218, 219,
247
passkeys 68, 176
playlists 199–200
reminders 210, 214, 216,
217
tasks 215–216
templates 230, 237
text messages 133–135
untimed events 210
web favorites 158–159
workbooks 235, 237
credentials 298, 321
cropping pictures 193
currency symbols 280
Custom domain option 106
customer assistance 13
customizing
applications 281–286
Calendar 214–215
Contacts application 207
dates and time 290
email settings 121–129
Excel Mobile 246
format settings 280
INDEX
355
Internet Explorer Mobile
160–162
Media Player Mobile 201
Notes application 220
Quick Menu 42
Remote Desktop Mobile
269
system settings 290–295
system sounds 276
tasks 217–218
Today screen 275
Wi-Fi settings 170–173
Word Mobile 233
cutting. See deleting
daily schedules 209
data. See information
data encryption 169
data formats 279
data service icons 311
data service providers 12, 43,
57, 322
data services 12, 311
See also accounts
data transmissions 12
See also connections
date format settings 280
dates 240, 280, 290
See also calendar
356
INDEX
Day View 209, 214
decimal places 280
decimal symbols 280
decompression utility 257
defined names
(spreadsheets) 242
delays 312
Delete All Calls command 60
Delete Call command 60
Deleted folder 124, 327
Deleted Items folder 119,
145
deleting
applications 260, 327
attachments 138
certificates 292
contacts 207
documents 233
email 119, 123, 124, 127
email accounts 109
events 213
favorites 158
files 257, 327
items in folders 257
items in playlists 200
messages 145
notes 220, 249
partnerships 176, 313
pictures or videos 194
tasks 217
text 32, 50
text or multimedia
messages 141
workbooks 246
worksheets 246
Desktop mode 156
desktop software 303, 329
See also applications;
software
Device ID tab 88
device names 88, 332
devices
See also Bluetooth
devices; smartphone
beaming to 262
configuring TTY/TDD 72–
73
connecting headset 66–67
discovering trusted 174,
177
synchronizing with
multiple 88
transferring info from 303
troubleshooting 313
Devices tab 313
device-to-device connections
168
diagnostic information 292
dial pad. See keypad
dialing 49–53
dialog boxes 330
digit grouping symbols 280
digital cameras 190
See also camera
digital certificates 126, 155,
292
digital notebooks 246
See also OneNote Mobile
digital signatures 125
dimmed images 309
Direct Push Technology 89
directory services 116–117,
123, 207
Disable touchscreen option
287
Disconnect Bluetooth
command 95
disconnecting from Wi-Fi
networks 169
discovering trusted devices
174, 177
disk space 348
See also memory
display formats 279
Display message on screen
option 278
display names (email) 103,
106
display options (web) 156
display settings (screen) 278
displaying
alternate characters 37
animated images 195
application menus 33, 34
appointments 43, 209,
210
calendar 208
contact info 135, 142, 207
current connection 297
events 210, 213
folder contents 256
memory usage 293
notifications 278
on-device help 13
PDF documents 249
pictures 190, 191, 248
power settings 294
service provider 43
space on expansion cards
267, 294
speed dial numbers 63
tasks 217, 218
unread messages 43, 48
videos 191
voicemail messages 54
web favorites 158
web pages 155, 156, 157
wireless settings 295
disposal information 2
document file types 227, 233
documentation 11, 13, 47
documents
See also Word Mobile
application
creating 228, 229
deleting 233
finding and replacing text
in 230
moving or copying text in
230
opening 229
renaming 233
saving 228, 229, 231, 233
setting margins for 232
spell-checking 232
documents list 233
Domain Enroll settings 299
Download messages option
127
Download size limit option
92, 125
Download Size Settings
screen 128
INDEX
357
downloading
Adobe Flash Player 84
applications 257, 258
attachments 114–115
email 24, 92, 113, 124,
126
files 125, 159
images 195
Media Player 81
multimedia messages 141
Palm information and
updates 13
pictures 159
ringtones 70
software updates 296
videos 195
down-pointing arrows 34
drafts 112, 135
drawing 218
driving safety tips 340
drop-down lists
cancelling selection in 35
closing 35
highlighting items in 29,
32, 35
scrolling through 30
selecting items in 34
drop-down menus 33
358
INDEX
EAP authentication 169
earpiece 328
echo 328
Edit sender’s message
option 118
editing. See changing
email
adding attachments 112,
130, 257
adding contacts and 115,
205
adding signatures 120
conserving battery and
104
creating 111–112
deleting 119, 123, 124,
127
dialing from 52
displaying unread
messages 43
downloading 24, 92, 113,
124, 126
forwarding 119
getting attachments 114–
115
getting from corporate
servers 297, 323
internal memory and 327
opening attachments in
114
receiving 99, 112–113
replying to 118, 122
saving 112
saving passwords for 103
searching 118, 255
sending 112, 130, 157
setting maximum size 128
setting priority 112
setting security options for
125
sorting 119
storing copies of 122
synchronizing 80, 113,
128
troubleshooting 321–323
email accounts
changing display names
for 103, 106
changing settings for 109
deleting 109
selecting 110, 122
setting up 101–109
troubleshooting 321
email addresses
adding 111, 123, 205
highlighting 32
verifying 111, 116
email applications 324
email client software 323
email providers 102, 104
email settings 121–129
email shortcuts 120
emergency calls 52, 286
emoticons 137, 151
Empty Deleted Items
command 119, 145
Enable Clear Type option 279
Enable local network time
option 291
Enable Quick Menu option
42
encryption 125, 155, 169,
268
ending data connections 298
entry fields
deleting text in 32
highlighting text in 32
moving to 29
scrolling through 30
Erase all data? prompt 306
erasing. See deleting
error messages 277, 320
Error Reporting icon 293
Error Reporting screen 292,
293
errors 182, 292, 310, 320
EV icon 65
EVDO data connections 65
event categories 213
event icons 214
events
adding reminders for 210,
214
creating 210, 211
deleting 213
displaying messages for
71
filtering 213
marking as sensitive 212
selecting sounds for 71,
278
Excel files 223
See also Excel Mobile;
spreadsheets
Excel Mobile application
235–246
Excel Mobile icon 237
Exchange ActiveSync 89,
323, 330
Exchange Address Book 318
Exchange server credentials
screen 321
Exchange servers
changing email settings
for 109
changing sync settings for
92
deleting email accounts on
109
finding contacts and 208
getting email from 112,
113
sending email over 102,
106, 116
sending meeting requests
and 212
setting up accounts for
90–92
synchronizing with 80, 86,
89, 92, 93
troubleshooting 320–321,
323
Exchangeable Image File
Formats 330
Exclusive Programs list 42
EXIF formats 330
expansion card slot 345
expansion cards
browsing on 267
displaying available space
on 267, 294
encrypting 268
formatting 264
inserting 264
INDEX
359
installing apps on 259
moving apps to 267
moving info to 245, 266
opening items on 265
organizing info and 327
organizing pictures and
videos on 193
removing 265
renaming 268
searching on 255, 257
storing attachments on
114, 123
transferring files to 196,
199, 266, 267
external power sources 294
factory defaults 202
factory-installed applications
260, 346
favorites 81, 137, 158–159
See also web pages
Favorites application 81
features (smartphone) 11, 13
Federal Trade Commission
website 293
feedback 328
fields. See entry fields
File Explorer 255, 256–257,
267
360
INDEX
File Explorer icon 256
file names 231, 255
file types
documents 227, 233
media files 195
multimedia 136
pictures 190
ringtones 70
videos 191
files
accessing from corporate
accounts 297
attaching to messages
130, 134, 135, 136,
138
browsing 256
copying 182
decompressing 257
deleting 257, 327
downloading 125, 159
moving 233, 257
saving 266
searching for 255, 257
selecting multiple 257
transferring to expansion
cards 196, 199, 266,
267
viewing information about
135, 142, 200
fill series (spreadsheets) 240
filtering
Call History list 61
events 213
information 207, 243
recent calls list 59
tasks 217
finding
contacts 50, 206, 207
email messages 118, 255
information 244
text 230, 251
firewalls 314, 317
first-letter capitalization 285
5-way navigator 29, 31, 327
Flash Player 84
flicker adjustment 189
flight mode 48
folder names 233
folders
accessing Outlook 318
adding documents to 231
browsing 256, 267
creating 159, 233
moving items to 233, 245,
257
opening items in 257
organizing pictures and
videos in 193
organizing web favorites in
158, 159
sorting contents 257
synchronizing mail 128
fonts 228, 231, 235, 279
forgetting passwords 288
format settings 280
formats
losing 228
saving documents and
231
sending email and 125,
128
setting display 279
formatting
charts 244
expansion cards 264
paragraphs and lists 232
spreadsheets 235, 241–
242
system data 279
text 231, 247
text messages 138, 139
Formatting toolbar 232
forms (web pages) 157
formulas 236, 239, 246
forwarding messages 119,
142
freeing memory 260, 320,
327
Freeze Panes option 238
Full Screen mode 156
full-charge indicators 22
functions (spreadsheets)
236, 239
games 260
gestures 284
Get WorldMate icon 163
Getting Started guide 11
Global Address List Lookup
feature 255
Global Address Lists 89,
116–117, 123, 207
Global Input Options 221
Gmail accounts 102
GPRS networks 57
GPS icon 64
graphics programs 193
Hands Free check box 313
hands-free car kits 66, 67, 69
hands-free devices
connecting to 67–69
entering passkeys for 68
making phone calls and 69
purchasing 342
troubleshooting 313
turning Keyguard on or off
for 287
turning on or off 69
hard resets 288, 305
hardware 11
headset button 66
headsets 66–67, 69, 174,
287
hearing devices 335, 338
heat sources 24
help 13, 301
hiding calendar items 212
highlight 31
highlighting
applications 39
email addresses 32
items in folders 257
menu items 33, 34
options in lists 29, 35
phone numbers 52
text 32, 231
web links 31, 157
Hint tab 288
hints (passwords) 288
History list 160
holding phone calls 58
home locations 290
INDEX
361
home page (browser) 157,
160
Hotmail 102, 109, 146
hotspots 164
HSDPA networks 57
HTML formats 114, 118
hypertext links. See links
icons 63
See also specific type
Identification tab 289
Ignore softkey 53
image files 136, 190, 327
images
See also pictures
dimmed 309
downloading 195
embedding 115
incorrect color settings
and 325
setting background 193,
275
troubleshooting web page
324
IMAP email accounts 101,
102–109
inactivity 294
Inbox 43, 104, 141
Inbox folders 113, 119
362
INDEX
See also specific folder
incoming mail server settings
107
incorrect passwords 288
indentation 232
indicator light 22, 47
information
backing up 303, 305
changing 244
displaying 42
entering 36–38, 79, 205
erasing all 314
filtering 207, 243
losing 228, 305
managing 253
moving 266
protecting 286–288
removing battery and 306
restoring 305, 306
searching for 255–256
sharing 261
sorting 243
storing 264, 327
transferring from previous
devices 303
updating 79
infrared port. See IR port
infrared transmissions 95,
330
Input icon 284
input options 36, 221, 284
Input screen 284, 285
inserting expansion cards
264
installation, troubleshooting
305, 326
installing
applications 257–260,
326, 327
sync software 80, 84
VPN clients 297, 298
instant messaging
applications 146, 326
internal memory. See
memory
Internet 297, 312
See also web browsing
Internet Connection Speed
option 201
Internet email accounts 101,
106, 113
Internet Explorer Mobile
browsing with 155–160
closing 156
customizing 160–162
installing from 258
scrolling in 30
starting 156
unsupported elements for
324
Internet Service Providers.
See ISPs
IP-based push updating 89
IR connections 263
IR port 95, 262, 330
ISP settings 297
ISPs (Internet Service
Providers) 101, 297, 322
Items tab 275
Java applets 155
Java applications 260
keyboard
accessing alternate
characters on 38
dialing from 49, 50, 51
entering information from
36–38, 285
locking 286, 287
looking up contacts on 50
resizing keys 284
scrolling with 30
selecting menu items with
33
sending email and 120
setting key combinations
for 281
troubleshooting 327
keyboard backlight 36, 295
keyboard icon 36
keyboard specifications 346
Keyguard 286, 287
Keyguard icon 287
keypad 51
Keypad softkey 51
keys (keyboard) 35, 281, 284
Known Caller option 70
language settings 112
lanyards 18
leading zeros 280
LED light 22, 47
Legacy Pocket Word 228
Letter Recognizer 284
libraries (media) 197, 199
Library screen 201
lightning bolt 22
Li-Ion battery. See battery
links
creating 248
highlighting 31
playing media files and
199
saving 327
selecting 122, 157, 248
sending 157
troubleshooting 324
list separators 280
lists
cancelling selection in 35
closing 35
creating 229, 232, 247
formatting 232
highlighting items in 29,
32, 35
scrolling through 30, 157
selecting items in 34
Lithium Ion battery. See
battery
Live Mail. See Windows Live
Mail
Live Messenger. See
Windows Live Messenger
Live Search 147
locating
contacts 50, 206, 207
email messages 118, 255
information 244
location 290
location-specific formats
279, 290
Lock icon 156, 191, 288
INDEX
363
locking
smartphone screen 287
smartphone system 287
spreadsheet rows and
columns 238
the keyboard 286, 287
logging in to
corporate networks 292
corporate servers 297
looking up contacts 50, 206,
207
lookup feature 255
losing
connections 313
information 228, 305
passwords 288
smartphone 89, 289
low coverage areas 310
low light conditions 36
lowercase letters 36
magnification. See zoom
settings
mail. See email
mail servers 107, 323
Main tab 293
Manage existing connections
option 297, 298
364
INDEX
Manage Folders command
113, 129
Manage tab 277
MAPI clients 323
maps 324
margins 232
Match case option 230, 244
Match entire cells option 244
Match whole words only
option 230
measurement units 280
media file types 195
media files
adding to playlists 199–
200
copying 182
playing 197–198
storing 199
synchronizing 81, 181–
183, 196–197
transferring 196, 199
troubleshooting 319
Media Player 81, 319
Media Player library 197, 199
Media Player Mobile 81,
195–202
medical devices 337
meeting invitations. See
meeting requests
meeting requests
addressing 117
creating 129, 211
receiving 129
sending 211–212, 215
memory
displaying available 267
freeing 260, 320, 327
low conditions for 293
running apps and 265
storing numbers in 271
memory buttons 271
Memory icon 267, 293
Memory screen 293
memory usage 293
memos. See messages;
notes
menu items 33–34
Menu key 33
menus 33, 34
Menus icon 281
Menus screen 281
Message Detail command
135, 142
Message format option 125
Message Options screen
112
message preferences 145–
146
message templates 139
messages
See also email,
multimedia, and text
messages
dialing from 52
displaying notification 278
displaying unread 43, 48
formatting 138, 139
storing 327
viewing info about 135,
142
viewing voicemail 54
Messaging application
See also text messages;
multimedia messages
adding contacts and 205
receiving meeting
requests and 129
receiving messages and
141, 142
sending email from 101,
111, 116, 121
sending messages from
133, 136, 145
starting chat sessions and
143
messaging applications 326
Messaging icon 133
Messaging Options screen
109
messaging services 312,
330
microphone 56, 64, 328
microphone icon 283
microSD cards 264
Microsoft ActiveSync
software. See ActiveSync
desktop software;
Exchange ActiveSync
Microsoft Exchange
servers.See Exchange
servers
Microsoft Media Player. See
Media Player; Media
Player Mobile
Microsoft Office Excel 236
See also spreadsheets
Microsoft Office files 223,
225
Microsoft Office Outlook.
See Outlook
Microsoft operating systems.
See Windows Vista;
Windows XP computers
Microsoft Windows Mobile
software 258
Microsoft Windows Mobile
website 303
Microsoft Word documents.
See documents
Missed call option 70
MMS messaging 133, 330
MMS video icon 187
MMS video mode 184
mobile accounts. See
accounts
Mobile Device component
330
mobile devices 262, 303
Mobile Favorites folder 81
mobile features 13
Mobile mode 156
mobile networks 310
mobile phone numbers 205
Mobile to Market certificates
258
Modem tab 297
modems 173, 177
Month View 209
most recently dialed
numbers list 52
moving
document files 233, 257
files to expansion cards
196, 199, 266, 267
INDEX
365
information 266
pictures or videos 192
text 230
workbooks 245
moving around the screen
29–30
multi-line fields 30
multimedia file types 191
multimedia files 190, 327
multimedia messages
checking for 63
creating 136–139
deleting 141, 145
dialing from 52, 141
displaying 43, 48
forwarding 142
internal memory and 327
opening 141, 142
receiving 141
removing items from 138
replying to 140, 141, 142
selecting links in 144
sending 136, 140
setting preferences for
145–146
sorting 145
troubleshooting 312
viewing status of 63
366
INDEX
Multimedia Messaging
System. See MMS
messaging
music 53, 179, 196, 277
See also media files;
playlists
music files 181, 319
muting phone calls 56
My Device folder 256
My Device library 199
My Documents folder 182,
255, 305
My Music folder 181, 183
My Pictures folder 181, 183,
184, 187
My Playlists category 200
My Storage Card library 199
My Text phrases 111, 134
My Treo application 25
My Videos folder 181, 183
names
dialing by contact 50–51
displaying service provider
43
finding contact 50, 206,
207
naming
document files 231, 233
expansion cards 268
folders 233
templates 230, 237
workbooks 245
worksheets 241, 242
national emergency numbers
52
navigation features 29
navigator buttons 29, 31
negative numbers 280
network keys 169
network protocols 201
networks
connecting to 166, 167
disconnecting from 169
logging in to 292
registering device for 299
troubleshooting 310–314
New Sound command 277
note options 220
notebook 246
notes
See also Notes
application; OneNote
Mobile
adding 206, 216, 247
changing 248
creating 218, 219
deleting 220, 249
renaming 220, 249
saving 220, 221
sorting 249
viewing 248
Notes application 218–221
Notes icon 218
Notes list 220
Notes tab 289
notification options 278
notification screens. See
notifications
notifications
creating events and 71
enabling or disabling 278
receiving information and
177
receiving messages and
140, 141, 146
receiving phone calls and
58
receiving voicemail 55
sending messages and
134
setting ringtones for 70
setting system sounds for
277
silencing sounds for 276
troubleshooting 313
Now Playing playlist 200
number format settings 280
number sign symbol 280
numbers
See also phone numbers
entering 36, 37
formatting 235, 240
pasting into Calculator 271
Office files 223, 225
Office Outlook. See Outlook
Office Word documents. See
documents
on-device components 17,
18
on-device help 13
OneNote files 223
OneNote Mobile 246–249
online address books 116–
117, 123, 207
online support 13, 25
online travel information 163
onscreen keypad 51
open networks 165, 166
opening
ActiveSync 87
Adobe Reader 228
alternate characters list 38
application menus 33, 34
applications 39, 40, 265,
281
chat view 143
documents 229
email applications 324
email attachments 114
File Explorer 256
Inbox 43
items in folders 257
meeting invitations 130
multimedia messages
141, 142
Outlook folders 318
Quick Menu 43
Quick Tour 13, 43
sync software window 86
text messages 141
Today screen 42
web pages 155, 158, 160,
324
operating system (device)
308, 332, 345
operating systems (PCs) 83
Option key 30, 37, 40, 49
Option Lock icon 37
Option Lock mode 37
options
displaying 213
highlighting 29, 31, 35
INDEX
367
selecting 35, 97
Options tab 276, 285, 289
Organize Slides command
139
organizer features 48, 203
orientation (slides) 234
outages 312
outgoing mail server settings
107
Outlook
accessing folders for 318
copying addresses to 318
receiving mail and 101,
113, 114, 124
synchronizing with 80, 89,
90, 118, 128
overdue tasks 217
owner information 343
Owner Information icon 289
Owner Information screen
289
paired relationships. See
partnerships
pairing. See partnerships
Palm online support 13
Palm OS applications 258
Palm OS devices 303
Panorama mode 184, 186
368
INDEX
paragraph formatting 232
paragraph highlight feature
32
partial envelope icon 114
partially-charged battery icon
22
partnerships 173, 176, 313,
330
passkeys 68, 176
Password tab 288
Password type list 288
password types 52, 288
passwords
entering 37, 91, 287, 288
forgetting or losing 288
locking device and 286,
288
saving 103, 105
setting up email accounts
and 103, 105
spreadsheets and 236
storing on smartphone 91
PCs. See computers
PDF files 114, 223, 249
performance 308, 326
Personal Address Book 318
personal computers. See
computers
personal events 212
personal information 287,
289, 329
personal information
managers 318, 331
See also PIM applications
personalizing device 273
phone
See also phone calls;
phone numbers;
smartphone
activating 20
answering 53–54, 58, 73
customizing sounds for 71
dialing 49–53
disabling touch-sensitive
feature for 286
driving and 66, 340
getting started with 20
playing music and 53
redialing 51
running applications and
57
selecting ringtones for 70
sending text messages
and 56
silencing ringer for 53
turning on or off 24, 47,
48, 53
phone as modem feature
173, 177
phone calls
See also phone; phone
numbers
adding a second 58
adding notes about 56, 60
adjusting volume for 72,
342
ending 56
holding 58
making 20, 49–53
muting 56
opening Today screen
during 43
receiving 53–54
rejecting 74
sending to voicemail 53,
58, 74
setting up conference 58–
59
transferring to hands-free
devices 69
troubleshooting 328
viewing info about 55, 59,
60, 61
viewing missed 48
viewing status of 63–65
phone headsets. See
headsets
phone number codes 50, 51
phone numbers
See also phone; phone
calls
adding to contacts 74
assigning to speed dial
62–63
copying and pasting 51,
53, 160
entering 49–53
getting device 21
getting from address
books 117, 208
highlighting 32
saving 57–58
selecting 52
phone off indicators 63, 64
Phone Off message 47, 331
phone on indicators 63, 64
Phone screen 55, 56
phone settings 70–75
Phone Settings screen 73
phone specifications 345
phone status icons 63–65
Phone/Send button 49, 53
phone-off icon 47
photo albums 191
photos. See pictures
pick lists. See drop-down lists
piconets 331
picture file types 136
picture formats 185, 190
Picture Message command
136, 140, 145
Picture mode 186
picture playback settings 194
pictures
adding as backgrounds
193, 275
adding to notes 248
adding web links to 157
changing resolution for
325
deleting 194
downloading 159
editing 193
organizing 192
previewing 325
renaming 194
sending 137, 191–192
storing 184, 327
synchronizing 181–183
taking 184–187, 325
viewing 190, 191, 248
Pictures & Videos application
190–195
INDEX
369
Pictures & Videos icon 190
PIM applications 331
PIMs 318, 331
Play Slide Show command
191
Play Sound list 291
Play Sound options 71
playback controls 198, 202
playback options 201
Playback screen 201
playing
media files 197–198
presentations 234, 235
ringtones 71
video clips 195
voice notes 219, 249
voicemail messages 54,
55
playlists 196, 197, 199–200
plug-ins 155, 276
POP email accounts 101,
102–109
pop-up menus 33, 34
port numbers 298
ports. See IR port; USB ports
power accessories 336
Power button 48
Power icon 294
Power Save Mode 24
370
INDEX
Power screen 294
PowerPoint files 223
PowerPoint Mobile
application 234–235
PowerPoint Mobile icon 234
preferences 273
See also customizing
preinstalled applications 260,
346
presentation playback
options 234–235
presentations 234
See also PowerPoint
Mobile
Preview Mode (camera) 325
previewing
pictures 325
ringtones 71
sounds 278
text messages 135
prioritizing
email 112
tasks 216
text messages 140
private events 212
processor 345
Program Buttons tab 282
Program Files folder 267
programs. See applications;
software
Prompt if device unused for
option 288
protected spreadsheets 236
protecting
information 286–288
Treo device 286
proxy servers 298
punctuation marks 37
push technology 89
Quick Menu 40, 42, 43
Quick Tour 13, 43
QuickTime Player 195
radio 48, 345
RAS connections 297
reassigning buttons 281–282
Receiving Data message 263
recent calls list 59, 60, 63
rechargeable battery. See
battery
recording
sounds 138, 277
videos 187–188
voice notes 218, 221, 285
recording toolbar 219
recurring appointments. See
repeating appointments
recycling 2
redialing phone 51
redirector (websites) 324
refreshing web pages 157,
324
Region tab 280
regional settings 279, 290
Regional Settings icon 279
Regional Settings screen 279
registering smartphone 25
regulatory information 333
reinstalling software or
applications 303, 305
Reject call with text message
option 75
reminders
creating 210, 214, 216,
217
system alarms and 291
turning on and off 277
viewing 64
remote access servers 297
Remote Desktop Mobile
268–270
remote files 269, 297
Remove Programs icon 260
Remove Programs list 261
Remove Programs screen
260
removing
See also deleting
battery 305, 306
expansion cards 265
Quick Menu 42
Quick Tour 13, 43
renaming
documents 233
expansion cards 268
items in folders 257
notes 220, 249
pictures or videos 194
workbooks 245
worksheets 242
repeating appointments 211
repeating sounds 71, 278
repeating tasks 216
replacing
information 244
smartphone battery 306–
307
text 230, 251
Request message delivery
notification option 134
reset button 304
resets 288, 304–306, 310
caution for 305
resizing keyboard keys 284
resolution (camera) 325
resolution (screen) 346
restarting smartphone. See
resets
restoring
backups 306, 320
information 305, 306
sound settings 276
restoring factory defaults 202
reverse type 32
right-click menus. See
shortcut menus
Ring tone command 72
Ringer switch 53, 276
ringer volume 72
ringtone files 70, 136
ringtone managers 326
ringtones
assigning to caller IDs 72
assigning to contacts 205
downloading 70
previewing 71
selecting 70
sending 138
roaming 64, 93, 319
Roaming option 71
rotating pictures 193, 194
running programs icon 40
INDEX
371
S
safety information 2, 334,
337, 342
Save as Template command
139
Save password option 91,
103, 105
Save to Contacts prompt 57
Save to Drafts command 112
Save to list 266
saving
documents 228, 229,
231, 233
email messages 112
files 266
notes 220, 221, 285
passwords 103, 105
phone numbers 57–58
web links 327
workbooks 235, 237, 246
Schedule command 93
Schedule screen 93
scheduled syncs,
troubleshooting 319, 322
schedules. See calendar
scheduling synchronization
92–93
screen
activating items on 32
372
INDEX
adjusting brightness 278
adjusting display 278
aligning 280
caring for 17
changing color themes for
275, 281
conserving battery and 24
disabling touch-sensitivity
for 286
fitting web pages to 156
highlighting items on 29,
31–32
locking 287
scrolling in 29–30, 286
selecting items on 30, 32
setting backgrounds for
193, 275
troubleshooting 280, 309
turning on or off 47, 48,
294, 329
waking up 48, 56
screen fonts 279
Screen icon 279, 280
screen resolution 346
screen saver 48
screen specifications 346
Screen view 280
screen-locked icon 64
screens, returning to
previous 31
screensavers 195
scroll arrows 30
scroll bar 30
Scroll upon reaching the last
line option 286
scrolling
device screen 29–30, 286
spreadsheets 238
web pages 157
SD expansion cards 264
Search dialog box 255
Search for list 256
Search icon 255
search results list 256
Search softkey 256
searching
contacts 50, 206, 207
documents 230
email messages 118, 255
PDF files 251
spreadsheets 244
web addresses 43
web pages 146, 155
searching for files 255, 257
searching for information
255–256
searching for signal 24
secure networks 165, 167
Secure Sockets Layer 331
secure websites 324
security
browsing websites and
155, 168
creating passkeys and 69
downloading updates for
296
protecting information and
286–288, 292
sending email and 122,
126
security certificates 292
security software 286
Send Options command 140
sending
appointments 215
copyrighted items 191
email 112, 130, 157
meeting requests 117,
211–212, 215
multimedia messages
136, 140
pictures 191–192
sounds 277
text messages 60, 61,
133
videos 191–192
web links 157
sensitivity settings 212, 216
Sent folder 122
servers, troubleshooting
320, 321, 323
service contracts 12
service providers 12, 43, 57,
322
See also accounts; ISPs
Set as Hands-Free command
313
Set up my proxy server
option 298
setting alarm clock 291
Settings menu 110
settings. See options
sharing information 261
sheet list 238
See also worksheets
Shift cells options 245
Shift key 36
Short Messaging Service.
See SMS messaging
shortcut menus 33, 34
Show half hour slots option
214
Show list 191
Show start and due dates
option 218
Show Tasks entry bar option
218
Show week numbers option
214
Side button 17
signal, searching for 24
signal strength 63, 310, 328
signal-strength icon 47, 295
signatures 120, 121
Signatures screen 121
silencing system sounds 276
silencing the ringer 53
silent alarm 277, 278
Simple PIN passwords 52,
288
sketching 218
skins 201
slide show settings 195
slide show toolbar 191
slide shows 191, 234, 235
slide timing option 235
slider 30
slides 138, 139, 143, 234
smartphone
caring for 339
charging 21–23
freeing space on 260, 327
getting help with 13
INDEX
373
getting phone number for
21
getting started with 12,
13, 33
locking 287
losing 89, 289
low light conditions and 36
moving around on 27
personalizing 273
registering 25
resetting 288, 304–306,
310
setting up 15
storing 17, 18
troubleshoot tips for 301
unlocking 288
unpacking 11
updating info on 79
smartphone components 17,
18
smartphone features 11, 13
SMS messaging 133, 331
soft resets 304
softkeys 32
software
See also applications
accessing 12
caution for hard resets and
305
374
INDEX
downloading updates for
296
included with device 346
installing sync 80, 84
purchasing 308
reinstalling 303, 305
songs, selecting 198
See also music; playlists
Sort By command 119
sort order 243
sorting
applications 42
email 119
folder items 257
information 243
messages 145
notes 249
pictures or videos 193
tasks 217
sound clips 136
sound settings 71, 276, 277
sounds
See also specific types
changing alarm 291
customizing 276
previewing 278
recording 138, 277
repeating 71
sending 277
setting system 277
silencing 276
turning off event 278
Sounds & Notifications
screen 70, 277
Sounds & Notifications
Settings icon 277
Sounds tab 277
speaker 196
speakerphone 56, 328
speakerphone icon 63
special characters. See
alternate characters;
symbols
speech recognition software
342
speed dial 49, 62–63
Speed Dial command 63
spell-checking 112, 134, 232
Sports mode 184, 186
spreadsheet templates 235,
237, 246
spreadsheet toolbar 238
spreadsheets
See also Excel Mobile;
workbooks;
worksheets
accessing 223
adding charts to 243, 244
calculations in 238–240
creating 235
customizing filters for 243
deleting elements in 245
display options for 237–
238
entering data in 237, 240
formatting 235, 241–242
insertion options for 240
scrolling 238
searching 244
sorting in 243
Sprite Backup application 89
SSL protocol 331
Start button 39
Start menu 39, 281
starting
data connections 298
Excel Mobile 237
Internet Explorer Mobile
156
PowerPoint Mobile 234
Quick Tour 13
synchronization 86, 88
Word Mobile 229
stereo headphones 196
stopping playback 198
stopping synchronization 97
Storage Card folder 267
storage card symbol 257
Storage Card tab 294
storage cards. See expansion
cards
storage space 293, 320
storing
applications 327
document files 229, 231,
233, 245
information 264, 327
media files 199
pictures 184
smartphone 17, 18
videos 187
workbooks 245
streaming 199, 331
Strong alphanumeric
passwords 52, 288
stylus 29, 31
submenus 33
Suggest words when
entering text option 285
support 13
symbols 37, 38, 239
sync applications 79, 87
sync conflicts 92
Sync dialing options 93
sync errors 182
sync icons 64
sync mode 86
sync options 79, 96
sync schedules,
troubleshooting 319, 322
sync settings (Exchange
servers) 92
sync software
installing 80, 84
selecting links to 12
synchronizing info and 82
troubleshooting 303
sync software window 86
synchronization
backing up info and 305
conserving battery and 24
defined 331
enabling wireless 80, 89–
94, 95
getting started with 25,
79, 80
hard resets and 305, 306
initiating manual 93
initiating offline 318
initiating over Bluetooth
devices 94–95
overview 77, 79
scheduling 92–93
sending meeting requests
and 212
INDEX
375
setting up multiple
computers for 95
setting up multiple devices
for 88
setting up smartphone and
12
starting 86, 88
stopping 97
transferring media files
and 181–183, 196
transferring Office files
and 225–227
troubleshooting 304, 314–
321, 322, 323
updating date and time
info and 290
system alarms 291
System Center Mobile
Device Manager 299
system dates and time 290
system errors 310
system locks 286, 287
system requirements 83
system settings 290–295
system sounds 276, 277
system warnings 277
tabs 30
taking pictures 184–187, 325
376
INDEX
tapping 29, 32, 280, 284
tapping sounds 277
task categories 216, 217
Task Manager 41
tasks
adding reminders to 216
completing 217
creating 215–216
deleting 217
filtering and sorting 217
marking as sensitive 216
sending 138
setting due dates for 216
setting options for 217–
218
setting reminders for 217
Tasks application 215–218
Tasks entry bar 216, 218
Tasks icon 215
Tasks list 217
Tasks Over The Air (OTA) 89
Tasks tab (Connections) 297,
298
technical support 13
temperature display 164
templates
documents 229, 233
messages 139
notes 219, 221
spreadsheets 235, 237,
246
Templates folder 229, 237
tentative appointments 210
text
aligning 232
changing 230
copying 159–160
creating documents and
228
deleting 32, 50
entering 36, 221, 285
finding and replacing 230,
251, 285
formatting 231, 247
highlighting 32, 231
moving or copying 230
resizing 279
spell-checking 112, 134,
232
text captions 137
text files 292
Text Layout command 139
text messages
adding web links to 157
checking for 63
converting to multimedia
134
creating 133–135
deleting 141, 145
displaying 43, 48
forwarding 142
making phone calls and
52, 141
opening 141
previewing 135
receiving 133, 140, 313
replying to 140, 141, 142
selecting links in 144
sending 60, 61, 133
setting preferences for
145–146
sorting 145
troubleshooting 312
text phrases 111, 134, 138
Text Size tab 279
themes 275, 281
third-party applications
5-way navigator and 29,
327
accessing Outlook folders
and 318
caution for hard resets and
305
deleting 327
getting help with 327
installing 257, 258, 326,
327
previewing pictures and
325
reinstalling 303, 305
synchronizing with 81,
305
troubleshooting 258, 308,
326–327
time. See clock
time format settings 280
time stamps 188
time system settings 290
Time tab 290
time zones 290, 291
timer 186
tips 11
TKIP encryption 169
Today screen
accessing 42
changing color themes for
281
connecting to Bluetooth
devices from 175
customizing 193, 275
dialing from 49
recovering settings for
320
removing Quick Menu
from 42
removing Quick Tour from
13, 43
selecting running apps
from 40
starting web searches
from 155
viewing info on 42–43
viewing voicemail
messages on 54
touchscreen. See screen
touchscreen lockout 286,
287
touch-sensitive feature 286
transactions 324
transition effects (slides) 235
transmission delays 312
Transparency level list 193
travel information 163
troubleshooting 13, 301
trusted device list 174, 175
trusted devices 174, 177
See also partnerships
trusted pairs. See trusted
devices
TTY icon 73
TTY options 73
TTY/TDD devices 72–73
Turn Hands-free Off
command 69
INDEX
377
Turn Hands-free On
command 69
turning on or off
alarms 277, 291
event sounds 278
reminders 277
screen 294
Typing mode 220
UMTS networks 57
unauthorized users 286, 292
unavailable time slots 212
Unknown Caller option 71
unlocking
smartphone 288
spreadsheet rows and
columns 238
unread messages 43, 48,
141
unretrieved voicemail 54
untimed events 210
Update Library command
199
Update Setup screen 296
updating information 79
uppercase letters 36, 285
URLs 122, 234
See also web links
USB cable 22, 85, 88
378
INDEX
USB controllers 317
USB hubs 85, 316
USB ports 85, 317
Use network time zone
option 291
User Guide 12, 25
usernames 332
vCal attachments 323
vCalendar attachments 134,
138, 215
vCard attachments 134, 138,
323
Vibrate when… check boxes
71, 278
vibrating alarm 277, 278
video albums 191
video controls 188
video files 136, 191, 319
video icon 187
Video Message command
136, 140, 145
Video mode 184
videos
adding web links to 157
deleting 194
downloading 195
organizing 192
playing 195
recording 187–188
renaming 194
sending 137, 191–192
setting options for 187,
201
setting resolution for 325
setting ringtones for 183
storing 187
synchronizing 181–183
transferring to expansion
cards 196
viewing 191
View All Calls command 60
viewing
alternate characters 37
animated images 195
application menus 33, 34
appointments 43, 209,
210
calendar 208
contact info 135, 142, 207
current connection 297
events 210, 213
folder contents 256
memory usage 293
notifications 278
on-device help 13
PDF documents 249
pictures 190, 191, 248
power settings 294
service provider 43
space on expansion cards
267, 294
speed dial numbers 63
tasks 217, 218
unread messages 43, 48
videos 191
voicemail messages 54
web favorites 158
web pages 155, 156, 157
wireless settings 295
virtual private networks. See
VPN connections
Vista operating systems. See
Windows Vista computers
voice calls 63
voice captions 138
Voice Command application
282–284, 341
Voice Command button 284
Voice Command icon 283,
308
voice commands 24, 283,
308
Voice mail option 71
voice notes
creating 218–219, 221
playing 249
saving 285
Voice recording format list
285
voice recording formats 285
voicemail
checking for 63
listening to 54–55
sending calls to 53, 58, 74
voicemail icon 54
voicemail notifications 55
Voicemail softkey 55
volume
caution for 338
phone 72, 342
ringer 72
tapping sounds 277
VPN clients 314
VPN connections 113, 297–
298
waking up smartphone
screen 48, 56
wallpaper 183
warnings 277
warranty 11
weak signals 310, 328
weather information 164
web addresses 43, 156, 324
See also web links
web browsers 155, 162
See also Internet Explorer
Mobile
web browsing
getting started with 155,
157, 269
memory consumption and
327
secure sites and 155, 156,
324
troubleshooting 324
wireless connections and
153, 164
web favorites. See favorites
web forms 157
web links
creating 248
highlighting 31
saving 327
selecting 122, 157, 248
sending 157
troubleshooting 324
web navigation features 29
web pages
accessing 324
adding to favorites 158
arranging on screen 156
clearing links to 327
copying from 159–160
INDEX
379
dialing from 52, 160
downloading items from
159, 259
moving around in 157
opening 155, 158, 160
playing media files from
198
refreshing 157, 324
returning to recently
viewed 160
scrolling 157
searching 146, 155
selecting addresses on
324
sending email from 157
setting as home 157, 160
synchronizing favorites for
81
viewing 155, 156, 157
web-based email 102, 113,
146
websites
See also web browsing;
web pages
accessing 153, 164
connecting to 155
ending connections to 298
redirectors and 324
searching over 146, 155
380
INDEX
streaming from 199
submitting transactions
and 324
Week View 209, 214
WEP encryption 169
Wi-Fi button 165
Wi-Fi feature
turning on or off 18, 24,
165
viewing status of 43, 64
Wi-Fi networks 164–170
Wi-Fi settings 170–173
Windows Live Hotmail Inbox
149
Windows Live Mail 147–149
Windows Live Messenger
150–151
Windows Live Search 147
Windows Live services 146,
192
Windows Mobile Device
Center 79, 87, 314, 332
Windows Mobile devices
262, 303
Windows Mobile operating
system 308, 332
Windows Mobile software
258
See also built-in
applications; software
Windows Update application
296
Windows Vista computers
enabling Bluetooth
connections for 94
opening sync application
for 87
synchronizing with 84, 89,
183, 227
troubleshooting 314
Windows XP computers
enabling Bluetooth
connections for 94
opening ActiveSync for 87
synchronizing with 84, 88,
181, 225
troubleshooting 314, 317
viewing synchronized files
for 182
wired headsets 66, 69
wireless connection icons 64
wireless connections
browsing websites and
153, 164
conserving battery and 18
ending 169
synchronizing and. See
wireless
synchronization
turning on 165
wireless features 295, 326
wireless service indicator 43
wireless service providers
12, 43, 57
wireless services 295
wireless synchronization 80,
89–94, 95
Word application 223
See also documents
Word Completion tab 285
word highlight feature 32
Word Mobile application 30,
227–233
Word Mobile icon 229
word-processing features
228
workbook list 246
workbooks
See also Excel Mobile
application;
spreadsheets
creating 235, 237
deleting 246
displaying 237–238
moving around in 238
naming 245
organizing 245
replacing information in
244
saving 235, 237, 246
searching 244
setting default template
for 246
worksheet names 236
worksheets
See also spreadsheets;
workbooks
adding 241
adjusting column and row
size for 242
changing order of 241
deleting 246
entering defined names in
242
entering formulas in 239,
246
entering functions in 239
filtering data in 243
formatting options for
241–242
inserting cells, rows, and
columns 240
moving between 238
naming 241
removing cells, rows, and
columns 245
renaming 242
WorldMate 163–164
WPA networks 168
Writing mode 220
Yahoo email accounts 102
Year View 209
ZIP files 257
zoom settings
documents 229
PDF files 251
pictures 186, 248
presentations 234
smartphone screen 285
spreadsheets 236, 238
videos 188
web pages 157
INDEX
381
382
INDEX
Palm, Inc.
950 W. Maude Ave.
Sunnyvale, CA 94085-2801
United States of America

---

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Metadata Date                   : 2008:11:26 19:15:27-08:00
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Description                     : Final, 112608. Comprehensive manual with lots of illustrated info, steps, and tips.
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Title                           : Treo Pro Smartphone by Palm User Guide
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