Palm SKYG Smartphone User Manual Skywriter UMTS Generic User Guide

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Document ID	964109
Application ID	M7b7cLdIrhNyYlTBUFNi1Q==
Document Description	User Manual 1
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	163.8kB (2047555 bits)
Date Submitted	2008-07-02 00:00:00
Date Available	2009-02-16 00:00:00
Creation Date	2008-06-25 10:51:48
Document Lastmod	2008-06-25 10:52:13
Document Title	Skywriter UMTS Generic User Guide
Document Author:	Palm Inc.

Final Draft #6
Confidential
User Guide
Palm, Inc.
Final Draft #6
Confidential
Intellectual property notices
Palm Take Back and Recycling Program
© 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent,
and other intellectual property notices are set forth within the safety
and legal information included in your smartphone package.
This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside
of this product is prohibited without a license from Microsoft or an
authorized Microsoft subsidiary. All rights reserved.
Disclaimer and limitation of liability
Palm Inc. and its suppliers assume no responsibility for any damage
or loss resulting from the use of this guide. Palm Inc. and its suppliers
assume no responsibility for any loss or claims by third parties that
may arise through the use of this software. Palm Inc. and its suppliers
assume no responsibility for any damage or loss caused by deletion
of data as a result of malfunction, dead battery, or repairs. Be sure to
make backup copies of all important data on other media to protect
against data loss.
This product is protected by one or more of the following United
States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567;
6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;
6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233;
6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408;
6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699;
6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720;
6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839;
6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476;
6,532,148;6,523,124; 6,519,141; 6,516,202; 6,490,155;
6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;
6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537;
6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; 7,356,361;
D421,251; D429,252; D466,128; D478,091. Patent pending.
This product also is licensed under United States patent 6,058,304.
Palm, Inc.
This symbol indicates that Palm products should be
recycled and not be disposed of in unsorted municipal
waste. Palm products should be sent to a facility that
properly recycles electrical and electronic equipment.
For information on environmental programs visit
palm com/environment.
As part of Palm’s corporate commitment to be a good steward of the
environment, we strive to use environmentally friendly materials,
reduce waste, and develop the highest standards in electronics
recycling. Our recycling program keeps Palm handheld devices,
smartphones, and mobile companions out of landfills through
evaluation and disposition for reuse and recycling.
Palm customers may participate in the recycling program free of
charge. Visit palm.com/recycle for additional details and information
about how you can help reduce electronic waste.
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Contents
Chapter 1: Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Your Palm® Treo™ Pro smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 2: Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Palm® Treo™ Pro smartphone overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Inserting the SIM card and battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the My Treo application. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Chapter 3: Moving around on your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using your Today screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Chapter 4: Your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
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What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Customizing phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 5: Synchronizing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Synchronization overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Synchronizing using the USB cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Other ways to synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Stopping synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Chapter 6: Your email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Working with email messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Sending email messages from within another application . . . . . . . . . . . . . . . . . . . . 135
Chapter 7: Your text and multimedia messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Sending and receiving text and multimedia messages. . . . . . . . . . . . . . . . . . . . . . . 139
Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Chapter 8: Your connections to the web and wireless devices . . . . . . . . . . . . . . . . . . 161
Browsing the web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Working with streaming content. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Getting online travel information and tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
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Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Connecting to devices with Bluetooth® wireless technology . . . . . . . . . . . . . . . . . . 183
Using your device as a wireless modem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Chapter 9: Your photos, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Synchronizing your pictures, videos, and music . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Chapter 10: Your personal information organizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Chapter 11: Your Microsoft Office and other document tools . . . . . . . . . . . . . . . . . . . 235
Synchronizing your Microsoft Office files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Word Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
PowerPoint Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Excel Mobile® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
OneNote Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Adobe® Reader® LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Chapter 12: Your application and info management tools . . . . . . . . . . . . . . . . . . . . . . 265
Finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Installing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Removing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Sharing information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Beaming information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
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Using expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Accessing information on a remote computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Chapter 13: Your personal settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Today screen settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
System sound settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Display and appearance settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Application settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Locking your smartphone and info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Connection settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Chapter 14: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313
Transferring info from another device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Reinstalling the desktop software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315
Resetting your smartphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Third-party applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Making room on your smartphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Voice quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341
Regulatory and safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
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Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
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C H A PT ER
Welcome
Congratulations on the purchase of your Palm® Treo™ Pro
smartphone.
Benefits
•
Make and receive phone calls
•
Browse the web
•
Manage your contacts, calendar,
and task list
•
•
Receive and send corporate and
personal email messages
Use a Bluetooth® headset (sold
separately) for hands-free
operation
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In this chapter
Your Palm® Treo™ Pro smartphone. . . . . . . . . . . . . . . . . . . . . . . . . 11
What’s in the box? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
What do I need to get started? . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Where can I learn more? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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WELCOME
Your Palm® Treo™ Pro
smartphone
In one compact and indispensable device,
you now have all of the following:
•
•
An advanced wireless smartphone
®
A full suite of Windows Mobile
organizer applications: Contacts,
Calendar, Notes, and Tasks
LOOK HERE: Don’t miss the helpful tips
and cross-references given in these boxes.
TIP
What’s in the box?
All of the following items should be in the
smartphone box:
Hardware
Portable expansion capability (microSD
or MMCmicro cards, sold separately)
•
Treo Pro smartphone
•
Rechargeable battery (1500 mAh)
•
High-speed data with GPRS/EDGE and
UMTS (3G and HSDPA) support
•
•
Wi-Fi capability
USB AC charger (with international
adapters in some smartphone
packages)
•
A 2-megapixel digital camera
•
USB cable
•
GPS and A-GPS functionality
•
Stereo headset
•
Support for numerous mobile email
solutions
•
Text and multimedia messaging
•
Windows Media® Player Mobile
•
Microsoft Office Mobile® suite
•
This guide helps you set up your
smartphone and learn to use it.
CHAPTER
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Documentation and software
•
Getting Started, information on how to
set up and begin to use your
smartphone
•
Palm warranty
•
Safety and legal information
Your smartphone contains links to the
following:
YOUR PALM® TREO™ PRO SMARTPHONE
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•
Desktop synchronization software
(ActiveSync® desktop software for
Windows XP computers, Windows
Mobile Device Center for Windows
VistaTM computers)
•
User Guide (this guide) on the web
•
Microsoft Office Outlook® 2007
software trial download
What do I need to
get started?
As you work through the instructions in this
guide, you need all the items that came in
the smartphone box (see What’s in the
box?).
In addition, depending on how you want to
use your smartphone, here’s what you
need to get from your wireless service
provider:
Service contract with an activated SIM
card: For making and receiving calls, and
sending and receiving text messages.
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WELCOME
WHAT DO I NEED TO GET STARTED?
Data service plan: For web browsing and
email.
Additional data services: These may be
required to send and receive multimedia
messages. Check with your wireless
service provider for information.
When you sign up for data services with
your wireless service provider, be sure to
discuss what charges you incur if you go over
the stated limit on your data plan.
TIP
After you have the required plan and
services, you must have your smartphone
within range of your wireless service
provider’s cellular coverage to use the
phone, messaging, and web features. Data
speeds vary based on network availability
and capacity.
Finally, if you plan to synchronize personal
information between your smartphone and
a computer, you need access to that
computer during setup.
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WELCOME
Where can I learn
more?
•
For a quick introduction
If you need more information
•
Quick Tour: The Quick Tour introduces
you to many of your smartphone’s
features. It is already installed on your
smartphone, and you can open it from
your Today screen by selecting Quick
Tour.
If you remove the Quick Tour entry from
your Today screen (see Using your Today
screen), you can always open the Quick Tour
by pressing Start, selecting Programs, and
then selecting Quick Tour.
TIP
Online support from Palm: For
up-to-date downloads, troubleshooting,
and support information, go to
palm.com/treoproumts-support.
•
Books: Many books on Windows
Mobile devices are available from local
or online book retailers (look in the
computer section).
•
Customer service from your wireless
service provider: For questions about
your mobile account or features, contact
your wireless service provider’s
customer care.
CHAPTER
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While using your smartphone
•
On-device Help: Your smartphone
includes on-device Help that is specially
formatted for your smartphone screen.
To view the on-device help, press
Start
and select Help.
WHERE CAN I LEARN MORE?
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WELCOME
CHAPTER
14
WHERE CAN I LEARN MORE?
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C H A PT ER
Setting up
You’re about to discover the many things about your
smartphone that will help you better manage your life and have
fun, too.
As you become more familiar with your smartphone, you’ll
want to personalize the settings and add applications to make it
uniquely yours. But first, follow these few easy steps to set up
your smartphone and get it running.
Benefits
•
Know where your smartphone
controls are located
•
Start using your smartphone right
away
15
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In this chapter
Palm® Treo™ Pro smartphone overview . . . . . . . . . . . . . . . . . . . . . 17
Inserting the SIM card and battery. . . . . . . . . . . . . . . . . . . . . . . . . . 19
Charging the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Making your first call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the My Treo application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting up synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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SETTING UP
Palm® Treo™ Pro smartphone overview
Front view
11
12
13
14
15
16
17
10
11
12
13
14
15
16
17
18
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Side button
Left softkey
Start
Phone/Send
Calendar
Lanyard connector
MicroUSB connector
(sync and power connector)
3.5mm stereo headset jack
Earpiece
Touchscreen
5-way navigator with Center button
Right softkey
OK
End
Messaging
Microphone
Be careful not to scratch or crush your
smartphone screen. Do not store it in a place
where other items might damage it.
TIP
By default, pressing and
holding the Side button opens Camera (see
Camera). You can change the function of the
Side button (see Reassigning buttons).
DID YOU KNOW?
10
18
Charge indicator light (visible when
smartphone is being charged)
Volume
PALM® TREO™ PRO SMARTPHONE OVERVIEW
17
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SETTING UP
IMPORTANT The smartphone speaker
includes a large magnet, so be sure not to
store your smartphone near credit cards or
other items that could be demagnetized.
Wi-Fi
IR (infrared) port
Reset button (under back panel)
Stylus
Camera lens
Back view
To save power, when your
smartphone screen turns off, the Wi-Fi feature
turns off. Press Wi-Fi to turn this feature back
on and quickly reconnect to a network. You
can also set an option to leave the Wi-Fi
feature on (see Customizing Wi-Fi settings).
DID YOU KNOW?
TIP To connect a lanyard (sold separately),
remove the back panel, connect the lanyard,
and replace the back panel.
Top view
18
Speaker
Expansion card (microSD) slot
(under back panel)
PALM® TREO™ PRO SMARTPHONE OVERVIEW
Power
Ringer switch (slide to turn off all sounds
immediately)
Confidential
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SETTING UP
Inserting the SIM
card and battery
WARNING Use only batteries and chargers
that are approved by your wireless service
provider or Palm with your smartphone.
Failure to use an approved battery or
charger may increase the risk of your
smartphone overheating, catching fire, or
exploding, which may result in serious
bodily injury, death, or property damage.
Failure to use an approved battery or
charger may also prevent your smartphone
from turning on or charging and may void
your smartphone warranty.
Check with your wireless service provider
for information.
CHAPTER
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IMPORTANT Your smartphone responds
only after you complete these steps. After
the screen wakes up the first time, you can
turn it on and off by pressing Power
1 With the back panel facing you, press
the lower-right corner of the back panel
with your right thumb to release the
panel. Remove the panel.
Your SIM card contains account
information such as your phone number
and voicemail access number. To use your
smartphone’s phone, email, or web
features, you need to insert a SIM card.
If you don’t have a SIM card, contact your
wireless service provider.
To take advantage of the high-speed data
connection available on your smartphone,
you may need to have a 3G SIM card.
INSERTING THE SIM CARD AND BATTERY
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SETTING UP
2 If the battery is installed, remove it.
Slide your finger under the top of the
battery (nearest the camera lens) and lift
up.
4 Align the metal contacts on the battery
with the contacts of the battery
compartment, and then press the
battery into place.
3 Hold the SIM card with its metal
contacts facedown and its notch aligned
with the notch of the cutout in the
compartment, and slide the SIM card
into the cutout.
20
Card notch
Compartment notch
INSERTING THE SIM CARD AND BATTERY
Battery contacts
Smartphone contacts
5 Slide the back panel back into place.
Your smartphone screen turns on. It
takes a few minutes for your
smartphone to prepare for setup—you'll
see the Palm® logo and a blank
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SETTING UP
Windows Mobile screen. You are ready
to begin setup when text appears
prompting you to tap the screen.
If your smartphone does not turn on after
you insert the battery, you need to connect it
to the USB AC charger to charge it (see
Charging the battery). If it still doesn’t start,
perform a soft reset (see Performing a soft
reset).
TIP
6 Follow the onscreen instructions to
finish the installation. If prompted, tap
Reboot to complete setup.
7 If your SIM card is not already activated,
follow the activation steps provided by
your wireless service provider, or
contact your wireless service provider
directly for assistance.
Charging the battery
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Although the battery may come with a
sufficient charge to complete the setup
process, we recommend that after setup
you charge your smartphone until the
indicator light is solid green to give it a full
charge.
See Maximizing battery life for tips on
making your battery’s power last longer.
BEFORE YOU BEGIN Make sure the
battery is correctly inserted in your
smartphone.
1 If you have international adapters in your
smartphone package, prepare the USB
AC charger by inserting the adapter that
fits the wall outlet you’re going to use.
2 Plug the USB AC charger into a wall
outlet.
3 Connect the charger cable to the
bottom of your smartphone.
CHARGING THE BATTERY
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SETTING UP
CHAPTER
You can also charge your smartphone
battery by connecting your smartphone to
your computer using the USB cable. Charging
this way takes much more time than using the
USB AC charger.
TIP
When your smartphone is on (see Turning
your smartphone on/off), the onscreen
battery icon on the Today screen displays
the charging status:
Solid lightning bolt: The battery is
being charged.
Filled battery: The battery is fully
charged and can be disconnected
from the charging source.
Indicator light
4 Check the indicator light to confirm that
your smartphone is being charged.
Solid red: Your smartphone is being
charged.
Solid green: Your smartphone is fully
charged.
Partly filled battery: The shading
indicates approximately how
much power the battery has.
Exclamation point: Charge the
battery immediately.
If the battery is low, the
indicator light flashes red.
DID YOU KNOW?
TIP Tap the battery icon to see how much
power the battery has.
22
CHARGING THE BATTERY
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SETTING UP
•
Turn off the Wi-Fi feature (see Turning
wireless services on/off), leave the
default option to connect only when the
Wi-Fi button is pressed, or adjust Power
Save Mode to maximize the battery
(see Customizing Wi-Fi settings).
•
Turn off the Bluetooth feature if you’re
not using it (see Entering basic
Bluetooth settings).
•
Turn off the option to receive beamed
information if you’re not using it (see
Turning on the option to receive
beamed information).
•
Set your screen to turn off automatically
after a shorter period of inactivity (see
Optimizing power settings).
•
As with any mobile phone, if you are in
an area with no wireless coverage, your
smartphone nevertheless continues to
search for a signal, which consumes
power. Turn off your phone if you are
outside a coverage area (see Turning
your phone off). You can forward calls to
a different number or let all calls be
picked up by voicemail (see Forwarding
calls).
Battery icon
To go to the Today screen so you can view
the battery icon, press End if you are not on a
phone call. If you’re on a call, press Start and
select Today.
TIP
Maximizing battery life
Battery life depends on how you use your
smartphone. You can maximize the life of
your battery by following a few easy
guidelines:
•
If you set up an email account in the
Messaging application, set the interval
to automatically download email to
every two hours or less frequently (see
Setting up email).
CHARGING THE BATTERY
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SETTING UP
•
Turn off the voice command feature if
you’re not using it (see Setting up voice
commands).
•
Turn down the screen brightness (see
Adjusting the brightness).
•
If you synchronize with your corporate
Exchange server using Microsoft
Exchange ActiveSync®, increase the
time interval between automatic
synchronizations (see Setting the
synchronization schedule).
•
Keep your battery away from direct
sunlight and other sources of heat.
Temperatures over 50 degrees Celsius
(120 degrees Fahrenheit) can
permanently reduce the capacity and
life span of any lithium-ion battery.
2 Press Center
to turn off Keyguard
(see Locking your keyboard (Keyguard)
for more info).
3 Use the number keys to enter the
number you want to call.
Making your first call
1 Press End
screen.
to display your Today
4 Press Phone/Send
5 Press End
24
MAKING YOUR FIRST CALL
to dial.
to end the call.
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SETTING UP
Adjusting call volume
When you’re on a call, press the Volume
button on the side of your smartphone to
adjust the call volume.
4 Look for your phone number directly
below the title bar.
CHAPTER
Final Draft #6
Look here for your phone number
5 Press OK
If your phone number doesn’t appear on
the Phone Settings screen, your network has
not yet sent the number to the SIM card (this
does not affect SIM card functionality). Turn
your phone off, wait a few hours, and then
turn on your phone and repeat these steps. If
your phone number still does not appear,
contact your wireless service provider for
assistance.
TIP
Volume
What’s my number?
1 Make sure your phone is on (see
Turning your phone on).
2 Press Start
and select Programs.
3 Select SIM Manager
MAKING YOUR FIRST CALL
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Using the My Treo
application
Setting up
synchronization
Use the My Treo application to register
your smartphone and access the User
Guide and online support. My Treo also
provides an alternate starting point for
setting up an email account, a Bluetooth®
connection, or a Wi-Fi connection, and for
launching the Quick Tour.
After you’ve finished setting up your
smartphone, we recommend that you set
up a synchronization method to get the
most out of your smartphone.
Synchronizing means that information that
you enter or update in one place—your
smartphone, your computer, or your
corporate server—is automatically updated
in the other (see Synchronizing
information).
•
26
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SETTING UP
Press Start
and select My Treo.
USING THE MY TREO APPLICATION
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C H A PT ER
Moving around on your
smartphone
Have you ever been to a new city and felt a bit lost until you
figured out the streets? Learning to move around on your
Palm® Treo™ Pro smartphone is a similar experience. Most
applications that work on your smartphone use the same set of
controls. So once you learn how to use these controls, you’ll be
driving all over town and you won’t even need a map.
Benefits
•
Quickly move around and
complete tasks in applications
using one thumb on the 5-way
navigator
•
Access extra features with menus
•
Find and open applications quickly
27
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In this chapter
Navigating around the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Opening and closing applications. . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using your Today screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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Navigating around
the screen
To navigate around the smartphone screen,
you can use the 5-way navigator or you can
tap items on the screen with the stylus. As
you become familiar with your
smartphone, you’ll find your own favorite
way to scroll, highlight, and select items.
Using the 5-way, press Right , Left ,
Up , or Down
to move around the
screen. Press Center
to highlight and
select items.
CHAPTER
MOVING AROUND ON YOUR SMARTPHONE
Up
Right
Down
Left
Center
(flashes when you have voicemail)
Scrolling through screens
Some third-party applications may not
work with the 5-way navigator, and you must
use the stylus instead.
TIP
DID YOU KNOW? Custom navigation features
are available when you browse the web using
Internet Explorer Mobile (see Viewing a web
page).
The arrow icons used in this guide to
indicate directions on the 5-way are different
from the onscreen scroll arrows and the
arrows that indicate that a list is available (see
Selecting options in a list).
As on a computer, on your smartphone you
scroll to move from field to field or page to
page, or in some cases to highlight an item
or option in a list. There are several
methods of scrolling:
•
Press the 5-way on the front of your
smartphone. Press Right , Left ,
Up , or Down
to move to the next
field, button, or action in that direction.
•
Press and hold Option
while
pressing Up
or Down
to scroll
one screen at a time. These keys work
TIP
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MOVING AROUND ON YOUR SMARTPHONE
CHAPTER
just like the Page Up and Page Down
keys on your computer keyboard.
•
When inside a list, press and hold
Up
or Down
to rapidly scroll
through the list.
Can’t find the Option key? See Using the
keyboard.
•
Tap an onscreen scroll arrow.
TIP
•
Press and hold Option
while
pressing Left or Right to jump to
the top or bottom of the current
document or entry.
When you are using applications such as
Messaging, Internet Explorer Mobile, and
Word Mobile, press and hold Option while
pressing Left or Right on the 5-way to
automatically go to the top and bottom of a
screen.
TIP
•
•
30
When viewing a screen with tabs, such
as when adding a contact, press
Down
to scroll to the tabs, and then
press Left or Right to move
between tabs.
When inside a text field, press Right
or Left to move to the next character,
and press Up
or Down
to move
between lines.
NAVIGATING AROUND THE SCREEN
•
Scroll arrows
Scroll bar with slider
Scroll arrows
Tap and drag the slider of an onscreen
scroll bar.
Closing screens
To accept the information you entered on a
screen and to return to the previous
screen—or to return to the previous screen
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MOVING AROUND ON YOUR SMARTPHONE
without making any changes—do one of
the following:
•
Press OK
•
Use the stylus to tap
or
in the
upper-right corner of the screen. These
buttons are not accessible using the
5-way.
When you close a screen, the application
continues running in the background.
To close an app—as opposed to just a
screen—press and hold OK or tap and hold
OK on the screen (see Opening and closing
applications).
TIP
The best way to learn to use the 5-way is
to experiment. Press the 5-way buttons, and
as you do, follow the movement of the
highlight around the screen. The behavior of
the 5-way varies slightly in each application.
TIP
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The highlight can take one of two forms,
depending on what is highlighted:
Border: This rectangular border highlights
items such as an onscreen button (such as
OK, Dismiss, or Hide), a check box, an
option, or a web link.
Can’t find the stylus? It slides out from the
lower-left corner on the back of your
smartphone.
TIP
Highlighting and selecting items
On most screens, one item—a button, a
list entry, or a check box—is highlighted by
default. The highlight identifies which item
is affected by your next action. Use the
5-way to move the highlight from one item
to another before opening or selecting it.
Light text on a dark background: This
highlights items such as a phone number,
an email address, text, or an item in a list.
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MOVING AROUND ON YOUR SMARTPHONE
After highlighting an item with the 5-way,
you can select or activate it by pressing
Center
or by tapping the item with the
stylus.
performs a specific action, such as New or
Edit. In some contexts, these keys may do
nothing at all.
Highlighting text
You can use the stylus to highlight text on
the screen. Tap and drag the stylus across
the text you want to highlight. To highlight
a word, double-tap it. To highlight a
paragraph, triple-tap it.
When text is highlighted, you can press
Backspace to delete the highlighted text.
TIP
Using the softkeys
The left and right softkeys give you quick
access to tasks that you can do on the
current screen. The task a softkey does
varies from application to application and
from screen to screen. You activate the
task by tapping the softkey with the stylus
or pressing it with your finger.
The softkey is simply the name of the task
on the screen. Softkeys appear in the
lower-left and lower-right corners of the
screen. In most cases the right softkey
opens a menu, and the left softkey
32
NAVIGATING AROUND THE SCREEN
Left softkey: Press anywhere in this area to
perform the task shown.
Right softkey: Works the same way.
Selecting menu items
In many applications, a menu provides
access to additional features. The menu is
hidden until you press Menu (right softkey).
To get the most out of your smartphone,
it’s a good idea to familiarize yourself with
the additional features available through
the menus in various applications.
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MOVING AROUND ON YOUR SMARTPHONE
1 Press Menu (right softkey) to display an
application’s menu.
You can select most menu
items by pressing a key on the keyboard. To
quickly access a menu item, press Menu
(right softkey) followed by the underlined letter
in the menu item’s name.
DID YOU KNOW?
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Selecting options in a shortcut menu
Most applications also provide access to
context-sensitive shortcut menus—similar
to the right-click menus on a Windows
computer. The shortcut menu options vary
based on the highlighted selection.
2 Press Up
or Down
menu item.
to highlight a
3 If an arrow appears to the right of a
menu item, press Center
or
Right to display a submenu of
additional options for that item, and
then press Up
or Down
to
highlight a submenu item. To return to
the main menu without making a
selection, press Left .
1 Highlight the item whose shortcut
menu you want to see.
2 Press and hold Center
shortcut menu.
to open the
4 Press Center
to select the menu
item, or press Left or Menu (right
softkey) to close the menu and cancel
your selection.
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You can also tap and hold the stylus on an
item to open the shortcut menu.
TIP
3 Press Up
or Down
menu item.
to highlight a
4 Press Center
to select the menu
item, or press Left to cancel your
selection.
Selecting options in a list
Lists enable you to select from a range of
options. You can identify whether a list is
available when you select a field. If a
rectangle appears around the field along
with a downward-pointing arrow, a list is
available. Lists are different from the
menus described earlier in this section.
To select from a list, do any of the
following:
•
Use the 5-way to highlight the field, and
then press Center
to display the
items in the list. Press Up
or
Down
to highlight the item you
want, and then press Center
to
make your selection.
•
Use your stylus to tap the arrow, and
then tap the item in the list.
If you highlight a field and
don't see the downward-pointing arrow, press
Center on the 5-way. If you see a field with a
downward-pointing arrow but no rectangle,
tap the arrow with the stylus to display the
list.
DID YOU KNOW?
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Press Left
selection.
to exit the list and cancel your
Using the keyboard
11
12
13
Start
Phone/Send
Calendar
Option
Shift/Search
Space
OK
End
Messaging
Backspace
Return
Shift
Alt
Understanding the keyboard backlight
10
10
11
12
13
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Your smartphone includes a keyboard
backlight for low light conditions. The
keyboard backlight activates automatically
when the screen turns on. The backlight
dims when the screen dims, and it turns
off automatically when the screen turns off
or when you are on a call or playing music
in the background for longer than the time
specified in Backlight Settings. You can set
different time intervals depending on
whether the smartphone is operating on
battery power or is connected to an
external power source. The backlight also
turns off when an application’s
power-saving features turn it off.
You can change the backlight shut-off
interval. Press Start and select Settings.
Select the System tab, and then select
Backlight. Set the time interval on the Battery
power tab and on the External power tab.
TIP
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Entering lowercase and uppercase letters
By default, the first letter of each sentence
or field is capitalized and the remaining text
you enter is lowercase. To enter other
uppercase letters, do one of the following:
•
•
Press Shift (
or
) and then enter
a letter. You don’t need to press and
hold Shift while entering a letter.
Press Shift (
or
) twice to turn on
Caps Lock and then enter a series of
letters. When Caps Lock is on, this
symbol appears at the bottom of the
screen: . To turn off Caps Lock, press
Shift (
or
) again.
You can turn off the first-letter
capitalization setting (see Setting input
options).
Entering numbers, punctuation, and
symbols
Numbers, punctuation, and symbols
appear above the letters on the keys. To
enter these characters, do one of the
following:
Symbol
Letter
•
Press Option
and then press the key
of the desired character. You don’t need
to hold Option while pressing the key.
•
Press Option
twice to turn on
Option Lock and then press the
desired keys to enter a series of
characters. When Option Lock is on,
this symbol appears at the bottom of
the screen: . To turn off Option Lock,
press Option
again.
TIP
DID YOU KNOW? You can also use the onscreen
keyboard to enter letters, numbers, and other
characters in applications that support this
feature. Tap the keyboard icon in the center at
the bottom of any screen where it appears.
After opening the keyboard, you can set
various input options by tapping the arrow to
the right of the keyboard icon.
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USING THE KEYBOARD
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MOVING AROUND ON YOUR SMARTPHONE
Entering passwords
You can’t see your password as you enter
it, so be careful. Be sure Caps Lock and
Option Lock are not on unless you need
them. For information on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers,
punctuation, and symbols.
Entering other symbols and accented
characters
You can enter symbols and accented
characters that don't appear on the keys by
using the alternate characters list.
The alternate characters are grouped
according to their similarity to the
corresponding key. For example, the alternate
character available for the R key is ®, and for
the T key is ™. If you press the wrong key,
press Backspace to return to the full list of
alternate characters. You can then press
another key.
1 Press Alt
to display the alternate
character list.
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Final Draft #6
2 Narrow the list by pressing the key that
corresponds to the character you want.
For example, to enter an é, press e. See
the table below for a list of
corresponding characters.
3 Press Up
or Down
the desired character.
4 Press Center
to highlight
to insert the character.
Some symbols, such as an underscore (_),
do not correspond to a letter key. To enter
these symbols, press Alt by itself and then
select the symbol from the list.
TIP
TIP
Symbols and accented characters
Press Alt
and press…
to select…
áàäâãåæ
ÁÀÄÂÃÅÆ
b or B
ß
碩
Ç¢©
éèëê
USING THE KEYBOARD
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Press Alt
and press…
to select…
Press Alt
and press…
to select…
ÉÈËÊ
°
f or F
ƒ
1(
+ E)
1 ¼ ½
íìïî
2(
+ R)
ÍÌÏÎ
3(
+ T)
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l or L
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+ J)
¡
ñ
$(
+ H)
Ñ
;(
+ K)
: :-) :-( ;-)
óòöôœõ
?(
+ N)
¿
ÓÒÖÔŒÕ
p or P
¶
r or R
®
ßš
ߊ
t or T
™
úùüû
ÚÙÜÛ
x or X
x¤
ýÿ
ÝŸ
USING THE KEYBOARD
£¥¢
Press Alt
by itself to select these
characters:
:_•%=÷^$
£¥¢$[]{}<>«»©®
°~\ص|
Confidential
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MOVING AROUND ON YOUR SMARTPHONE
Opening and closing
applications
With the Start menu open, press the letter
underlined in the application’s name to open
the app. For example, press H to open Help.
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You can open apps by pressing
and holding Option and then pressing Phone/
Send, Start, OK, Calendar, or Messaging.
You can change which app a button
combination opens (see Reassigning buttons).
DID YOU KNOW?
Opening applications on the Start menu
1 Press Start
menu.
to open the Start
2 Use the 5-way navigator to highlight the
application you want to use. To open a
recently used application, highlight its
icon at the top of the Start menu.
3 Press Center
to open the
highlighted application.
Opening applications in Programs
1 Press Start
and select Programs.
2 Use the 5-way navigator to highlight the
application you want to use.
In Programs, press a letter to jump to the
first app that begins with that letter. For
example, press C to jump to Calculator, press
C again to jump to Camera, and so on.
TIP
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3 Press Center
to open the
highlighted application.
4 (Optional) Press OK
to return to
Programs and open another application.
The current application continues to run
in the background.
Switching among open applications
1 Go to your Today screen.
2 Tap the running programs
icon in
the upper-right corner to open the Quick
Menu.
3 Select the program you want to use.
You can also use the Quick Menu to close
applications, open Task Manager, and check
system memory.
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MOVING AROUND ON YOUR SMARTPHONE
OPENING AND CLOSING APPLICATIONS
Closing applications
Press OK
to remove the current
application from the screen.
Applications that you open stay open in the
background even after you press OK to
remove them. If you want to stop them,
you must do it manually. That’s usually not
necessary; but if you’re concerned about
power usage, stop some or all applications.
1 Press and hold OK
Manager.
to open Task
2 Do one of the following:
To close one or more individual
applications: Check the boxes next to
the applications and select Stop
Selected.
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MOVING AROUND ON YOUR SMARTPHONE
To close all applications except the
ones you specify: Check the boxes
next to the applications you do not want
to close, press Menu (right softkey),
and select Stop All but Selected.
To close all open applications: Select
Stop All.
If an X appears in the upper-right corner of
an application screen, you can tap and hold
the X with the stylus to close the application.
You can turn this feature on and off or change
it so that simply tapping X closes an
application. Press and hold OK to open Task
Manager, select the Button tab and then
select the option you want.
TIP
To remove an application from the
Exclusive Programs list, press and hold OK to
open Task Manager. Select the Exclusive tab,
check the box next to the application name,
and select Remove.
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Customizing the Quick Menu
1 Press and hold OK
Manager.
to open Task
2 To remove the Quick Menu from your
Today screen, select the Button tab and
uncheck the Enable Quick Menu on
Today screen box.
Defining exclusive programs
You can mark an application as exclusive.
An exclusive application remains open
even if you stop individual or all
applications.
1 Press and hold OK
Manager.
to open Task
2 On the Running tab, tap and hold the
app name with the stylus.
3 Select the Others tab and select the
sort method for programs in the Quick
Menu.
3 Select Add Exclusive.
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MOVING AROUND ON YOUR SMARTPHONE
CHAPTER
Using your Today
screen
The Today screen lets you see your current
appointments and messages at a glance.
You can also make a call, search the web,
and manage your smartphone from your
Today screen.
To access your Today screen, press
End
1 Title bar and status info: See What are
all those icons?
2 Wireless service indicator: Shows
whether the Bluetooth® technology and
Wi-Fi features are on or off. Also
displays your wireless service provider
name if the phone is on.
3 Quick Tour: Select to open the Quick
Tour, which introduces you to many of
your smartphone’s features.
You can remove the Quick Tour entry from
your Today screen. Open the Quick Tour and
select Remove Quick Tour.
TIP
Don’t press End to access the Today
screen if you’re on a call, because that hangs
up the call. Instead, press Start and select
Today.
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MOVING AROUND ON YOUR SMARTPHONE
4 Messaging status field: Shows the
number of unread email, text, and
multimedia messages. Email messages
are listed by email account. Select an
account or select SMS\MMS to open
the corresponding Inbox.
5 Calendar status field: Shows
upcoming appointments. Select this
field to open the Calendar application.
7 Running programs icon: Tap to open
the Quick Menu, which shows all open
applications so you can quickly switch
between or close them.
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You can select a picture for your Today
screen background and select which items
appear in the Today screen. See Today screen
settings for details.
TIP
6 Web search field: Enter the web
address or keyword you want to find,
and press Center
or Return
to
view a list of search results (data
services connection required).
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C H A PT ER
Your phone
The Today screen and the Phone screen are the key locations
for making and receiving calls.
You can creatively manage multiple calls. For example, you can
swap between calls, send text messages to ignored calls, and
create conference calls.
Benefits
•
Stay in touch—you choose how
•
Work in other applications when
on an active call
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In this chapter
Turning your smartphone on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
What can I do during a call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Working with called numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Assigning a speed dial to a phone number . . . . . . . . . . . . . . . . . . . 63
What are all those icons? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Using a phone headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Customizing phone settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
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YOUR PHONE
Turning your
smartphone on/off
The term smartphone refers to the device
and its physical aspects. The term phone
refers to the wireless feature of your Palm®
Treo™ Pro smartphone that enables you to
connect to your wireless service provider’s
network so that you can make and receive
calls and send and receive data.
The phone and the screen of your
smartphone can be turned off and on
separately. This means you can wake up
the screen to use just the organizer
features of your device (Calendar,
Contacts, Tasks, Notes, and so on) without
turning on the phone. Also, when the
screen is turned off, the phone can be on
and ready for you to receive phone calls or
messages.
Turning your phone on
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When you turn on your phone, it connects
to a mobile network so that you can make
and receive phone calls and use other
wireless services (if supported by the local
network).
BEFORE YOU BEGIN To use the phone,
you must have an active SIM card from
your wireless service provider inserted into
your smartphone (see Inserting the SIM
card and battery).
To turn on your phone, press and hold
Power
When your smartphone locates a signal,
your wireless service provider’s name
appears in the upper-left of the screen and
the signal-strength
icon appears at the
top of the screen.
When you are inside a coverage area, the
signal-strength
icon has bars in it. If
you’re outside a coverage area, no bars
appear in the signal-strength icon.
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Turning your phone off
Press and hold Power
Waking up the screen and turning it off
When your phone is off, the phone-off
icon appears at the top of the screen and
Phone off appears in the upper-left of the
screen. Your phone is not connected to any
mobile network. Although you can no
longer use the phone, you can still use
Microsoft Office Mobile® apps and all the
organizer features of your smartphone.
When you turn off your phone using the
Power button, this turns off all radios on your
smartphone, which include the phone, the
Bluetooth® wireless technology feature, and
the Wi-Fi feature. This is sometimes referred
to as airplane mode or flight mode. To turn off
the phone or other wireless radios individually,
use Comm Manager. Select your wireless
service provider name on your Today screen,
or tap the signal-strength icon on any screen
and select Comm Manager.
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YOUR PHONE
TURNING YOUR SMARTPHONE ON/OFF
Wake up the screen and leave the phone
turned off when you want to use only the
organizer features of your smartphone, for
example, when you’re on a plane and want
to look at your calendar. You can also turn
off the screen without turning off the
wireless features on your smartphone.
The screen turns off automatically after a
preset period of inactivity. You can turn
your screen off manually by pressing and
holding End
or by pressing
Power
. If the Today screen is
displayed and you are not on a call, you also
turn the screen off manually by pressing
End
DID YOU KNOW? You cannot turn the screen off
if you are on a call.
To turn the screen back on, press
Power
or any of the following buttons
on the front of your smartphone:
Phone/Send
, Start
, Calendar
, Messaging
, or End
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The first time you take your smartphone
out of the box, you need to remove the
battery and reinsert it to wake up the screen
(see Inserting the SIM card and battery).
TIP
When the screen is off but the phone is on,
a screen saver appears showing the date
and time as well as the following
indicators:
CHAPTER
YOUR PHONE
Making calls
Dialing from the Today screen
1 Press End
screen.
to open your Today
2 Using the keyboard, enter a phone
number.
NOTE Not all wireless service providers
support the screen saver feature.
One or more missed calls
One or more unread text or
multimedia messages
You can set how long the screen stays on
during a period of inactivity. You can also turn
off the screen saver feature (see Optimizing
power settings).
TIP
3 Press Phone/Send
to dial.
NOTE You do not need to press
Option to enter numbers, *, or #. This
makes it easy to respond to further dialing
instructions. When dialing short numbers,
however, the numbers may match the
letters of a contact name. If this occurs,
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YOUR PHONE
press Option
lookup.
to avoid starting a contact
If the numbers you are entering match a
phone number you have for a contact, the
contact name is displayed. Select the name to
dial the associated number (see Dialing by
contact name for more information).
TIP
Dialing with a speed dial
BEFORE YOU BEGIN Create some speed
dials (see Assigning a speed dial to a phone
number).
1 Press End
screen.
BEFORE YOU BEGIN Create some
contacts (see Adding a contact,) or import
them by synchronizing (see Synchronizing
information).
1 Press End
screen.
to open your Today
2 Using the keyboard, begin entering any
combination of letters from the
contact’s first and/or last name. If you
use both first- and last-name letters,
separate them by a space. You can type
letters from the last name first.
to open your Today
2 Press and hold the key or keys that you
assigned as a speed dial to the contact
number you want to call. If you have
assigned a two-digit speed dial to this
number, press the first key and then
press and hold the second key.
Dialing by contact name
You can look up contacts quickly by
entering just a few letters of a contact’s
name directly from your Today screen.
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To delete letters when correcting a
misspelled name, press Backspace
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YOUR PHONE
If you press E, R, or any other key that
displays both a letter and a number, you see
onscreen not only matching names but the
number as well. The numbers do not affect
the process for dialing by contact name.
TIP
3 Matching contacts are displayed with a
code for the type of number you last
entered for that contact: “w” for work,
“m” for mobile, and so on.
•
If the contact name appears with the
code for the number you want to dial,
highlight the name and press Phone/
Send
to dial the number.
•
If you want to dial a different number
for a displayed contact, highlight the
contact name and press Left or
Right until the code you want
appears. Press Phone/Send
to
dial the number associated with the
code.
Dialing using the onscreen keypad
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The onscreen keypad is useful when you
need to dial numbers that are expressed as
letters and when you need large numbers
that you can tap with your finger or the
stylus.
You can paste numbers
directly into the keypad. Copy a number from
another application, switch to keypad, press
Menu (right softkey), and then select Paste to
paste the number.
DID YOU KNOW?
1 Press Phone/Send
Keypad (left softkey).
and then press
2 Tap the onscreen keypad to enter the
number.
3 Press Phone/Send
to dial.
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YOUR PHONE
Redialing a recently called number
To dial the last number you called: Press
Phone/Send
twice.
To select from your most recently dialed
numbers: Press Phone/Send
highlight the number or contact name you
want to call, and then press Phone/
Send
to dial.
off, you don't have to turn it on. You don't
have to press Option .
If you lock your smartphone and select
Simple PIN as the password type, dial the
emergency number by entering the
number in the password field and pressing
Phone/Send
If you select Strong alphanumeric as the
password type, however, you must press
Option
twice before entering the
number in the password field. See Locking
your smartphone.
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
You can manage information about a
recently called number in several ways (see
Working with called numbers).
TIP
Dialing your national emergency number
You can dial your national emergency
number (such as 911, 112, or 999) anytime.
Just wake up the screen and enter the
emergency number. If the phone is turned
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MAKING CALLS
1 Use the 5-way to highlight the phone
number you want to dial in the web
page or message.
2 Verify or edit the number.
3 Press Phone/Send
to dial.
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YOUR PHONE
If you can’t dial a phone number directly
from a web page or a message, highlight the
number, select Edit (right softkey), and then
select Copy. Open the Keypad, press Menu
(right softkey), and select Paste. Press
Phone/Send to dial.
TIP
Select a phone number in a message,
press Menu (right softkey), and then press
Save to Contacts to create a new contact
containing the highlighted information or edit
an existing contact to include the highlighted
information.
TIP
Receiving calls
If you want to answer calls, your phone
must be on. This is different from having
only the screen turned on (see Turning your
phone on). When your phone is off, your
calls go to voicemail.
See a picture of the person calling you!
Learn how to assign a caller ID picture in
Adding a contact.
TIP
If music is playing when a call arrives, the
smartphone rings softly. You can answer
the phone as you normally would. The
audio pauses during your call.
CHAPTER
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To answer a call, do one of the following
•
Press Accept (left softkey).
•
Press Phone/Send
•
If the headset is attached, press the
headset button.
To ignore a call and send it to voicemail, do
one of the following:
•
Press Ignore (right softkey).
•
Press End
You can set your phone to
automatically answer calls (see Setting your
phone to automatically answer calls).
DID YOU KNOW?
To silence the ringer while your
smartphone is ringing, do one of the
following:
•
To immediately silence all system
sounds including the ringer, slide the
Ringer switch to Sound Off . All
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YOUR PHONE
CHAPTER
sounds remain off until you slide the
Ringer switch back to Sound On
•
Press the Volume button.
•
Press any letter key. (Don’t press Phone/
Send
, End
, Alt , Start
OK
, or the 5-way.)
Listening to voicemail from the Today
screen
When you silence the ringer, you can either
answer the call or let it ring through to
voicemail.
Using voicemail
Setting up voicemail
1 Press End
2 Press and hold 1
on the keyboard to
dial your wireless service provider’s
voicemail system.
3 Follow the voice prompts to set up your
voicemail.
54
USING VOICEMAIL
When you have unretrieved voicemail
messages, a voicemail
icon appears at
the top of your screen and Center
on
the 5-way flashes.
1 Press End
2 Press and hold 1
3 Enter your voicemail password.
4 Follow the voice prompts to listen to
your messages.
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YOUR PHONE
DID YOU KNOW? When the voicemail icon
appears at the top of the screen, you can tap
this icon to retrieve your voicemail.
You can turn off the Center button
voicemail notification. Press Start and select
Settings. On the Personal tab, select Phone.
Select the Beacon tab and uncheck the option
to illuminate Center when voicemail arrives.
What can I do during
a call?
CHAPTER
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TIP
Retrieving messages from a voicemail
notification
NOTE Not all service plans support
voicemail notification. Check with your
wireless service provider for more
information.
When you have a new voicemail message,
a notification screen appears.
•
To hear your message now, press
Voicemail (left softkey).
•
To retrieve your message later, press
Dismiss (right softkey).
Your smartphone offers many advanced
telephone features, including call waiting,
six-way conferencing, and call forwarding.
These features depend on your service
plan. Contact your wireless service
provider for more information.
When you make or receive a call, info
about the call appears on your Phone
screen. If you move away from the Phone
screen, press OK
until you return
there.
From the Today screen, you can also return
to the Phone screen by pressing Call Status
(left softkey).
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YOUR PHONE
You can do any of the following on the
Phone screen:
To lock the screen during a call so you
don’t accidentally activate any onscreen
buttons or other items: Select Lock. To
unlock the screen select Unlock.
You can set the screen to be
locked by default when you are on a call (see
Locking your screen).
DID YOU KNOW?
When a call lasts longer than one minute,
the screen dims. After two minutes, it dims
more. Press any key except End to light up the
screen.
TIP
You can send and receive text
messages during a call. This is a great way to
stay connected with colleagues during a long
call.
DID YOU KNOW?
Caller’s name and/or number
Current duration of call
Use the speakerphone: Select Speaker
On. To turn off the speakerphone, select
Speaker Off.
Mute the microphone so you can’t be
heard: Select Mute. To unmute the
microphone, select Unmute.
Put the call on hold: Select Hold. To take
the call off hold, select Unhold.
Jot down a note about your call: Select
Note. To return to the Phone screen after
you have finished writing the note, press
OK
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WHAT CAN I DO DURING A CALL?
Ending a call
Do one of the following:
•
Press End
•
Press the headset button (if the headset
is attached and has a button on it).
Some headsets do not have a button.
Switching applications during a call
Press Start
and select the application.
This is easiest when using the
speakerphone or a headset.
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YOUR PHONE
You can open the Contacts application
directly from the Phone screen by
selecting Contacts.
From any application, press Phone/
Send
to return to your Phone screen.
To go to your Today screen, press
Start
and select Today.
You can use many other applications on
your smartphone, including the organizer
and text message features, while holding a
phone conversation. You cannot, however,
make some data connections during an
active call while connected to a GPRS
network. If you’re connected to a GPRS
network, you cannot browse the web or
send and receive email or MMS messages
while on a voice call. If you’re connected to
a UMTS (3G or HSDPA) network, you can
perform simultaneous voice and data
functions. How can you tell which kind of
network you’re connected to? See What
are all those icons?
Saving phone numbers
CHAPTER
Final Draft #6
After you hang up a call, you can add the
number of the person you were talking
with to Contacts if it’s not already in your
list. If an incoming call uses caller ID
blocking, you cannot save the number.
1 On the prompt that appears after you
hang up the call, press Yes (left softkey).
2 Do one of the following:
Create a new contact: Select .
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
NOTE Some wireless service providers do
not support simultaneous voice and data
functions over an HSDPA network. Check
with your wireless service provider for
information.
You can turn off the Save to Contacts
prompt. When the prompt appears, select Do
not ask again.
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If you don’t add a number right away, follow
these steps to add it later:
1 Press Phone/Send
2 Highlight the number you want to save.
3 Press Menu (right softkey) and select
Save to Contacts.
4 Do one of the following:
Create a new contact: Select .
Add this number to an existing
contact: Select the contact name.
Decline adding the number: Press
Cancel (right softkey).
Making a second call
You can make a second call while your first
call is still active:
1 Place your first call on hold by selecting
Hold.
2 Press Smartdial (left softkey).
3 Dial the second number you want to
call. Or, if the number appears on the
recent calls list, highlight the number.
4 Press Phone/Send
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YOUR PHONE
WHAT CAN I DO DURING A CALL?
Answering a second call (call waiting)
When you’re on a call and you receive a
second call, the call waiting notification
appears if you have chosen to be notified
(see Setting call waiting notification). You
can do either of the following:
Send the new call to voicemail: Press
Ignore (right softkey).
Place the current call on hold and
answer the new call: Press Accept (left
softkey) or press Phone/Send
Working with two active calls
When two calls are active, your Phone
screen includes two call status sections,
each representing one of the calls. You can
do either of the following:
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•
Select Swap to move between callers
by placing the current active call on hold
and talking on the other line.
•
Make the calls a conference call. See
Making a conference call.
CHAPTER
YOUR PHONE
Making a conference call
IMPORTANT You can join up to 5 calls into
a 6-way conference call. The number of
calls you can join in conference depends on
your service plan. Additional charges may
apply, and minutes in your mobile account
may be deducted for each call. Please
contact your wireless service provider for
more information.
1 Answer a second call (see Answering a
second call (call waiting)), or put the first
call on hold and make a second call (see
Making a second call).
2 Press Menu (right softkey) and select
Conference. This joins the two calls
with you in a conference.
Make more calls and add them to the
conference call. The number of calls you
can add to the conference depends on
your service plan.
3 (Optional) Extract a caller from the
conference call to talk with them
privately by pressing Menu (right
softkey), selecting Private, and then
selecting the phone number. The
extracted call becomes the active call.
Swap between the conference call and
the private call by selecting Swap. To
return the private call to the conference,
press Menu (right softkey) and select
Conference.
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YOUR PHONE
CHAPTER
When all calls are forwarded, the call
forwarding
icon appears in the
upper-right corner of the Phone screen.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone.
3 On the Services tab, highlight Call
Forwarding.
4 Select Get Settings.
4 When you’re done, do one of the
following:
•
If you have not extracted a call, press
End
once to hang up all calls.
•
If you have extracted a call, press
End
twice to hang up all calls or
press End
once to hang up the
active call.
5 Specify your call forwarding settings.
Some of the settings may already be set
by your wireless service provider to
send your calls to voicemail.
Forwarding calls
You can forward calls to another phone
number. Please check with your wireless
service provider about availability and
pricing of forwarded calls; additional
charges may apply.
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YOUR PHONE
Working with called
numbers
You can redial a number you’ve recently
called (see Redialing a recently called
number). You can also view call details,
send a text message to a number, save a
number to your contact list, and more.
Working with recently called numbers
1 Press Phone/Send
On the recent calls list, outgoing calls are
designated by a right-pointing green arrow,
and incoming calls are designated by a
left-pointing yellow arrow. Missed calls are
designated by a red exclamation point.
TIP
Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
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Create a note containing the phone
number: Press Menu (right softkey)
and select Save to Notes.
View more details about the number:
Select the number to open the call. The
first entry shows the length of your last
call with this number. Use the other
entries to call the number or send a text
message.
To filter the displayed information, press
Menu (right softkey), select View, and then
select whether you want to view all calls and
contacts, all calls only, or speed dials only.
TIP
2 Highlight the number you want and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
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3 With the call open, do either of the
following:
View all calls with this number,
including their duration: Press Menu
(right softkey) and select View All
Calls. If you select this option, you can
delete all calls from this number by
pressing Menu (right softkey) and
selecting Delete All Calls.
Delete the call from the recent calls
list: Press Menu (right softkey) and
select Delete Call. Select Yes to
confirm the deletion.
Viewing all of your calls
Your Call History list contains the number
for all incoming and outgoing calls.
1 Press Phone/Send
2 Press Menu (right softkey) and select
Call History.
You can also open the Call History list
when you are on a call or when the Keypad is
displayed.
TIP
3 To filter the Call History list, select one
of the following buttons:
Display outgoing calls.
Display incoming calls.
Display missed calls.
Display all calls.
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4 Highlight the number you want and do
one or more of the following:
Save the phone number to a contact:
See Saving phone numbers.
View a note associated with the
phone number: Press Menu (right
softkey) and select View Note.
Delete the call from the list: Press
Menu (right softkey) and select Delete.
Select Yes to confirm the deletion.
Send a text message to the number:
Press Menu (right softkey) and select
Send Text Message. Enter the
message text and press Send (left
softkey).
Assigning a speed
dial to a phone
number
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You can assign a speed dial to any contact
phone number. You can assign up to 99
speed dials.
BEFORE YOU BEGIN Before you can
assign a speed dial to a contact phone
number, you must create some contacts
(see Adding a contact) or import them by
synchronizing (see Synchronizing
information).
Delete the entire Call History List:
Press Menu (right softkey) and select
Delete All Calls. Select Yes to confirm
the deletion.
1 From your Today screen, press
Contacts (left softkey).
View timers for your most recent
calls and for all calls: Press Menu
(right softkey) and select Call Timers.
3 Highlight the phone number to which
you want to assign a speed dial.
2 Select the contact to whom you want to
assign a speed dial.
4 Press Menu (right softkey) and select
Add to Speed Dial.
To reset all call timers to zero, select
Reset.
TIP
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You cannot assign 0 (zero) or 1
as a speed dial. The number 0 is reserved for
entering the + symbol in a phone number, and
the number 1 is reserved for dialing your
voicemail system.
DID YOU KNOW?
You can also assign a speed dial to a
contact from the recent calls list. Press
Phone/Send to open the list, press Menu
(right softkey), and select Speed Dial. Press
Menu (right softkey), select New, and then
select the contact to whom you want to
assign a speed dial.
TIP
5 If you want to change the name for this
speed dial, select the Name list and
enter a new name.
6 Select the Location list, and then select
the speed dial you want to assign to this
phone number. Press Up
or
Down
to scroll the list of available
speed dials.
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To view a list of all your speed dials, press
Phone/Send
, press Menu (right
softkey), and select Speed Dial.
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What are all those
icons?
You have more than one of the
conditions listed above. Tap the
icon to view the notifications.
You can monitor the status of several items
using icons at the top of your Today screen
or your Phone screen:
You missed an incoming call.
Your phone is on. The bars
display the signal strength.
The stronger the signal, the
more bars that appear. If you are
outside a coverage area, no bars
appear.
You have a voicemail message.
Your phone is off.
You have a new email message.
The SIM card is locked. You need
to enter a PIN or a PUK to unlock
the SIM card (see Locking the
SIM card).
A new multimedia message is
being downloaded to your
smartphone.
A multimedia message could not
be downloaded.
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A voice call is in progress.
The speakerphone is on.
You have a new multimedia
message.
A call is on hold.
You have a new text message.
The microphone is muted.
No SIM card is inserted or
software is unable to recognize
the SIM.
The screen is locked.
All calls are being forwarded.
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You are in a roaming coverage
area. Additional fees may apply
for calls or data transmission.
Your smartphone’s Wi-Fi feature
is turned on, but you are not
connected to a Wi-Fi network.
Your smartphone is connected to
a Wi-Fi network, but you are not
actively transmitting data.
Your smartphone is connected to
a Wi-Fi network and you are
actively transmitting data.
ActiveSync synchronization is in
progress.
Your smartphone is connected to
a computer or network, or
Windows Mobile Device Center
synchronization is in progress.
A data connection is not available
or your phone is off.
Your smartphone’s battery is low.
Your smartphone’s battery is
being charged.
Your smartphone is connected to
a power outlet and the battery is
fully charged.
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WHAT ARE ALL THOSE ICONS?
Wireless Your phone is on. When you turn
service off your phone, Phone Off
provider appears instead.
name
A call is in progress and your
smartphone is connected to a
Bluetooth headset or car kit.
You have a reminder. If the
reminder is not displayed on your
Today screen, tap the icon to
open the reminder.
You have an alert from Microsoft.
If the alert is not displayed on
your Today screen, tap the icon
to open the alert.
Your GPS satellite data has
expired (see Determining your
GPS location).
Your phone is connected to a 3G
UMTS network, but you are not
actively transmitting data. You
can still make or receive calls.
Your phone is on and a 3G UMTS
data connection is active. You
can make and receive calls and
transmit data simultaneously.
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Your phone is connected to a
HSDPA UMTS network, but you
are not actively transmitting data.
You can still make or receive
calls.
Your phone is on and an EDGE
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
NOTE In most cases, when your
Your phone is connected to a
GPRS network, but you are not
actively transmitting data. You
can still make or receive calls.
phone is connected to a UMTS
network (either 3G or HSDPA)
but you are not actively
transmitting data, the 3G icon
appears. The H icon may appear
when your phone is connected
to a HSDPA UMTS network, but
you are not actively transmitting
data.
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Your phone is on and a GPRS
data connection is active. You
can still make or receive calls,
but the data transmission is
automatically interrupted.
Your phone is on and an HSDPA
UMTS data connection is active.
You can make and receive calls
and transmit data
simultaneously.
Your phone is connected to an
EDGE network, but you are not
actively transmitting data. You
can still make or receive calls.
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Using a phone
headset
Using a wired headset
You can connect a phone headset for
hands-free operation. You can use either
the headset that came with your
smartphone or a compatible third-party
headset.
IMPORTANT If driving while using a
smartphone is permitted in your area, we
recommend using a headset or hands-free
car kit (both sold separately). However, be
aware that use of a headset that covers
both ears impairs your ability to hear other
sounds. Use of such a headset while
operating a motor vehicle or riding a bicycle
may create a serious hazard to you and/or
others, and may be illegal. If you must use
a stereo headset while driving, place a
speaker in only one ear. Leave the other ear
free to hear outside noises, and do so only
if it is legal and you can do so safely.
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Speakers
Microphone
Headset button
The headset button performs different
actions depending on what’s happening on
the phone. Press the headset button once
to perform any of the following tasks:
•
Answer an incoming call
•
Respond to call waiting
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•
Hang up a single active call or all calls on
a conference call if there is no extracted
call
•
Swap between calls if there is one
active call and one call on hold
NOTE Your smartphone works with
headsets that have a 3.5mm connector
(look for three colored bands on the plug).
When in doubt, ask the third-party headset
manufacturer if the product is compatible
with your smartphone. If you hear a
headset buzz or poor microphone
performance, your headset may be
incompatible with your smartphone.
®
Connecting to a Bluetooth hands-free
device
Your smartphone is also compatible with
many headsets and car kits (sold
separately) enabled with Bluetooth®
wireless technology version 2.0 and earlier
versions.
For a list of compatible hands-free devices
with Bluetooth wireless technology, go to
palm.com/treoproumts-support.
After you set up a connection with a
Bluetooth headset or hands-free car kit,
you can communicate with that device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 10 meters (30 feet).
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If you have both a compatible
Bluetooth headset and a car kit, the one you
connected to your smartphone last becomes
the active device.
DID YOU KNOW?
1 If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 8.
2 On your smartphone, press Start
and select Settings.
3 Select the Connections tab, and then
select Bluetooth .
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4 Select the Mode tab and check the Turn
on Bluetooth box.
6 Wait for your smartphone to search for
devices and to display the device list.
5 Select the Devices tab, and then select
Add new device.
7 Highlight the device with which you
want to connect and press Next (right
softkey). If the device you want does
not appear, select Refresh.
8 If prompted, enter a passkey between 1
and 16 digits long and press Next (right
softkey). For some headsets, the
passkey is entered automatically. If you
are not prompted for a passkey, skip to
step 10.
IMPORTANT Some hands-free devices
have a predefined passkey. If your
hands-free device has a predefined
passkey, you can find it in the
documentation for that device. Other
devices provide a screen where you enter
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a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and your hands-free
device. We recommend that you use a
passkey of 16 digits, where possible, to
improve the security of your smartphone.
The longer the passkey, the more difficult it
is for the passkey to be deciphered.
Using a Bluetooth hands-free device
To learn how to set up and connect to
Bluetooth devices, see Connecting to a
Bluetooth® hands-free device.
Here are tips for working with a Bluetooth
hands-free device:
•
9 If the passkey is not predefined, enter
the same passkey on the other
Bluetooth device and press Finish (right
softkey).
10 (Optional) Press Advanced (right
softkey) and make sure that the Hands
Free box is checked. Press Save (right
softkey).
If you’re using a Bluetooth
hands-free device and it is within range, your
smartphone automatically routes all calls to
the hands-free device instead of to the
earpiece on your smartphone.
You can now communicate with this device
whenever it is within range and the
Bluetooth feature on your smartphone is
turned on. The range varies greatly,
depending on environmental factors. The
maximum is about 10 meters (30 feet).
To transfer a call from the handset to a
Bluetooth hands-free device during a
call, on the Phone screen, press Menu
(right softkey) and select Turn
Hands-free On. To transfer the call to
the handset, press Menu (right softkey)
and select Turn Hands-free Off.
DID YOU KNOW?
11 Press Done (left softkey).
12 Press OK
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•
To transfer a call from a wired headset
to a Bluetooth headset or car kit that is
within range and with which you’ve
previously set up a partnership
(Bluetooth headset or car kit required,
sold separately), unplug the wired
headset and press the button on the
Bluetooth headset or car kit.
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•
To find out how to transfer your
contacts from your smartphone to your
car kit, go to palm.com/
treoproumts-support.
Customizing phone
settings
4 Select the Event list, and then select
the type of call for which you want to
set the ringtone:
Phone: Known Caller: An incoming call
from someone in your Contacts list or
Speed Dial list.
Selecting ringtones and display notices
You can set different tones for different
types of incoming phone calls and
notifications. You can download MP3,
MIDI, AMR, WAV, and WMA ringtones
directly to your smartphone (see
Downloading files and images from a web
page). You can also download ringtones to
your computer and then email them to your
phone.
1 Press Start
and select Settings.
2 On the Personal tab, select Sounds &
Notifications
3 Select the Notifications tab.
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Phone: Missed call: A call you did not
answer.
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Phone: Roaming: A call that comes in
when you’re outside your home mobile
network.
7 Check the Vibrate when… boxes to
turn the vibrate feature on/off based on
the Ringer switch setting.
Phone: Unknown Caller: An incoming
call from someone identified by caller
ID who is not in your Contacts list or
Speed Dial list.
8 Repeat steps 4–7 to select ringtones for
other types of calls.
9 Press OK
You can add, preview, delete,
and send sounds on your smartphone. You
can also set sounds for messaging
notifications and calendar reminders. See
Selecting Sounds & Notifications.
5 If you selected Known Caller, Roaming,
or Unknown Caller, select the ring type
and the ringtone. Select the Play
icon to preview the ringtone sound.
•
Check the Play Sound box if you
want to have a sound played when
the event occurs.
•
If you checked the Play Sound box,
then select the sound for the selected
type of call. You can also check the
Repeat box to have the sound repeat.
•
(Optional) Select the Play
preview the sound.
•
Check the Display message on
screen box to have a message
displayed when the event occurs.
DID YOU KNOW?
Phone: Voice mail: A new voicemail.
6 If you selected Missed call or Voice
mail, set the following options:
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Adjusting call and ringer volume
icon to
Volume
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Call volume: While a call is in progress,
press Volume (on the side of your
smartphone) to adjust the call volume.
Ringer volume: When a call is not in
progress and you are not playing music or a
video, press Volume to adjust ringer
volume.
To turn off the call or ringer volume
completely, press and hold Volume until the
minimum volume is reached. Release the
button, wait two seconds, and then press
Volume again.
Enabling TTY
You can enable your smartphone for use
with a TTY/TDD device. A TTY (also known
as a TDD or Text Telephone) is a
telecommunications device that enables
telephone communication for people who
are deaf or hard of hearing, or who have
speech or language disabilities.
1 On your Today screen, press
Contacts (left softkey).
Your smartphone is compatible with select
TTY devices. You can connect a TTY/TDD
machine, headset, or hands-free kit to your
smartphone through the headset jack while
in TTY/TDD mode. Please check with the
manufacturer of your TTY device for
connectivity information. Be sure that the
TTY device supports digital wireless
transmission.
2 Highlight the contact’s name.
NOTE Not all wireless service providers
3 Press Menu (right softkey) and select
Edit.
support the TTY feature on your
smartphone. Check with your wireless
service provider for information.
TIP
Assigning a caller ID ringtone
4 Select Ring tone.
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5 Select a tone for this contact entry.
BEFORE YOU BEGIN Make sure your
6 Press OK
smartphone is connected to a TTY/TDD
device using the headset jack. When you
enable TTY, all audio modes are disabled on
your smartphone, including holding the
smartphone up to your ear and listening.
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1 Press Start
and select Settings.
2 On the Personal tab, select TTY
4 Check the Answer incoming calls
without pressing Talk after X rings
box and select the number of rings.
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3 Check the Enable TTY support box.
4 If an alert appears, press OK
5 Press OK
5 Press OK
Adding contact numbers from new callers
By default, you are prompted to add
contact entries for numbers that are not
already in your Contacts list. You can turn
this feature on or off.
Setting your phone to automatically
answer calls
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 Select the More tab.
On the Phone settings screen, press
Down on the 5-way to move the highlight to
the tab area, and then press Right until the
More tab appears.
TIP
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 Select the Advanced tab and check or
uncheck the Add new phone number
to Contacts at end of call box.
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4 Press OK
5 (Optional) To change the content of the
message, select the text in the box, and
enter the text you want.
Setting options for rejecting a call
By default, when you reject an incoming
call, the caller is sent to voicemail. You can
change this setting so that, in addition to
sending the caller to voicemail, a text
message opens addressed to the caller,
containing default text, that you can send
right away. You can also change the default
text of the message.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
6 Press OK
Blocking calls
You can block (bar) incoming or outgoing
calls. Not all wireless service providers
support the call barring features.
BEFORE YOU BEGIN
•
Make sure that call barring is supported
by your service plan. Check with your
wireless service provider for more
information.
•
Get a call barring password from your
wireless service provider.
3 Select the Advanced tab.
4 To turn on the text message feature,
check the Reject call with text
message box.
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1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 On the Services tab, highlight Call
Barring and select Get Settings.
4 Select the Block incoming calls list,
and then select one of the options:
All calls: All incoming calls are blocked.
When roaming: All incoming calls are
blocked when roaming.
Off: No incoming calls are blocked.
International: All outgoing international
calls are blocked.
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International except to home
country: All outgoing international calls
are blocked except to the country
where the phone is based.
Off: No outgoing calls are blocked.
6 Press OK
7 Enter the call barring password and
press OK
Setting caller ID
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 On the Services tab, highlight Caller ID
and select Get Settings.
4 Select the appropriate option to provide
your caller ID to Everyone or No one,
or Only to contacts.
5 Select the Block outgoing calls list,
and then select one of the options:
All calls: All outgoing calls are blocked.
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4 Select the appropriate option to receive
a notification or not.
5 Press OK
Setting call waiting notification
5 Press OK
You can choose to be notified when you
receive a call while you are on a call. You
can choose to accept the call or not. See
Answering a second call (call waiting).
Changing your voicemail and text
message service center number
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 On the Services tab, highlight Call
Waiting and select Get Settings.
If your wireless service provider changes
the number you call to retrieve voicemail
messages, you can change the number on
your smartphone. You can also change the
number of your text message service
center.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 On the Services tab, highlight Voice
Mail and Text Messages and select
Get Services.
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4 Select the field for the number you want
to change, and enter the new number
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provider for more information and your
PIN2.
BEFORE YOU BEGIN Get your PIN2 from
your wireless service provider. If you have
entered your PIN2 incorrectly and your SIM
card is locked, obtain your PUK2 from your
wireless service provider.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 Select the More tab.
5 Press OK
4 Next to Fixed Dialing, select Settings.
5 Check the Enable fixed Dialing box.
Enabling fixed dialing
Fixed dialing allows you to restrict your
outgoing calls and messages to selected
phone numbers included in your fixed
dialing list. After the service is activated,
you can call and send messages only to the
phone numbers from the list.
The list is protected by a PIN2 code. If you
enter an incorrect PIN2 more times than
allowed by your wireless service provider,
the SIM card locks. After the SIM card
locks, you need the PUK2 to unlock the
SIM card. Contact your wireless service
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6 Enter your PIN2 and press Done (left
softkey). If your SIM card is locked,
enter your PUK2 and press Done (left
softkey).
4 Select the Select your network type
list, and then select one of the
following:
7 Press Menu (right softkey) to add,
delete, or edit the phone numbers in the
list.
8 Press OK
If your wireless service provider changes
the PIN2 code, you need to change it on your
smartphone. Press Start and select Settings.
On the Personal tab, select Phone. Select the
PIN2 tab, and then select Change PIN2.
TIP
GSM: Connects only to GSM networks.
Manually selecting your wireless band
IMPORTANT The wireless band setting is
preset for optimum performance. Do not
change this setting unless instructed to do
so by a representative from your wireless
service provider.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
3 Select the Band tab.
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Auto: Automatically selects a network.
UMTS: Connects only to UMTS (3G or
HSDPA) networks.
5 Select the Select your GSM/UMTS
Band list, and then select either Auto or
one of the bands listed. The band
options differ depending on your
wireless service provider.
6 Press OK
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Manually selecting your network settings
IMPORTANT The network settings are
preset for optimum performance. Do not
change these settings unless instructed to
do so by a representative from your
wireless service provider. The network
settings options vary according to your
wireless service provider.
1 Press Start
and select Settings.
2 On the Personal tab, select Phone
6 To change your preferred network,
select Set Networks, check the box
next to the networks you want, and
select your order of preference.
7 Press OK
Selecting broadcast channel options
Broadcast channel settings let you set
options for incoming system messages
from your wireless service provider.
1 Press Start
and select Settings.
3 Select the Network tab.
2 On the Personal tab, select Phone
4 To switch to another network, select
Find Network and select an available
network.
3 Select the More tab.
5 From the Network Selection list, select
an option:
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4 Under Broadcast Channels, check the
Enable box and select Settings.
5 Check the Receive channel list box.
Automatic: The network connection is
automatically made.
Manual: Network connections are
manually made. If you are manually
selecting a network, select a network
from the list of available networks.
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6 Select the Language list, and then
select the language in which you want
to receive channel messages.
7 Select the Select items to receive list,
and then select the type of messages
you want to receive. To create new
items, select New, enter the item name
and channel number, and press OK
8 Press OK
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C H A PT ER
Synchronizing information
Synchronizing means that information that has been entered or
updated in one place—your Palm® Treo™ Pro smartphone, your
computer, or your corporate server—is automatically updated
in the other. There’s no need to enter information twice. Some
types of synchronization can happen on an automated
schedule, so you don’t even have to think about it.
After you get into the habit of synchronizing regularly, you’ll
know what a powerful tool synchronization is for transferring,
updating, and backing up large amounts of information on your
smartphone.
Benefits
•
Quickly enter and update
information on your computer and
your smartphone
•
Protect your information
•
Send photos and videos to your
smartphone from your desktop
computer
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In this chapter
Synchronization overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
How do I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
What can I synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Setting up your computer for synchronization . . . . . . . . . . . . . . . . . 89
Synchronizing using the USB cable . . . . . . . . . . . . . . . . . . . . . . . . . 94
Setting up wireless synchronization . . . . . . . . . . . . . . . . . . . . . . . . . 95
Other ways to synchronize. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Changing which applications sync . . . . . . . . . . . . . . . . . . . . . . . . . . 102
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Synchronization
overview
This chapter discusses using desktop sync
software and other methods to synchronize
your smartphone and your computer.
When you synchronize, info you enter on
your smartphone, your computer, or your
corporate server is automatically updated
in the other location. There’s no need to
enter the info twice. This is true whether
you sync with your computer using
desktop synchronization software (see
Setting up your computer for
synchronization) or wirelessly with your
company’s Exchange server using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization).
How do I
synchronize?
There are a number of ways to make
synchronization occur. You can install
desktop sync software on your computer
to synchronize in one of several ways, or
you may be able to synchronize wirelessly
with an Exchange server. You can also
maximize your sync options and sync with
both an Exchange server and desktop sync
software.
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Synchronizing with desktop sync
software
The sync application on your smartphone is
called ActiveSync. The name of the
desktop sync software on your computer
depends on your computer’s operating
system.
Windows XP: The desktop sync software
is called ActiveSync® desktop software.
Windows Vista: The desktop sync
software is called Windows Mobile Device
Center.
You install the software by connecting your
smartphone to your computer. You must
install this software even if you have
already installed a previous version of
desktop sync software. See for
instructions.
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After you install desktop sync software,
you can synchronize by connecting your
smartphone to your computer using any of
the following:
What can I
synchronize?
USB cable: See Synchronizing using the
USB cable.
If you have Microsoft Office Outlook® 2003
or later installed on your computer, you can
synchronize information in these
applications:
Bluetooth® wireless technology: See
Synchronizing over a Bluetooth connection.
Infrared (IR): See Synchronizing over an
infrared connection.
Synchronizing wirelessly with the server
You can set up your smartphone to
synchronize email and other information
wirelessly with Microsoft Exchange Server
2007 or Exchange Server 2003 using
Microsoft Exchange ActiveSync (see
Setting up wireless synchronization). If you
choose this method, synchronization takes
place automatically after setup.
NOTE If you decide to sync wirelessly, you
don’t have to install the desktop sync
software, but we strongly recommend that
you do. You need the desktop sync
software to synchronize pictures, videos,
music files, and other info directly with
your computer.
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The information in these applications
synchronizes with Outlook by default
whether you use desktop sync software or
wireless synchronization with Microsoft
Exchange ActiveSync.
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If you don’t have Outlook installed on your
computer, you can download a trial version of
Outlook 2007. On your smartphone, press
Start and select Settings. Select the System
tab, select PC Setup, and then select Set up
my PC. Connect your smartphone to your
computer using the USB cable. On the screen
that appears on your computer, select the link
to download a trial version of Outlook 2007.
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If you set up synchronization with desktop
sync software, information in the Favorites
application is synchronized by default as
well.
You can remove applications or add others
to the list of applications that synchronize.
For example, you can change settings to
synchronize Word, Excel, PowerPoint,
OneNote, and PDF files, as well as
pictures, music, videos, and other types of
files (see Changing which applications
sync). If you want to synchronize music or
other files that appear in the Windows
Media Player Mobile library on your
smartphone (see Windows Media Player
Mobile), you need Windows Media Player
10 or later on your computer.
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If you don’t have Windows Media Player
installed on your computer, you can download
it for free from microsoft.com.
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Synchronizing Favorites gives
you an easy way to get favorites from the web
browser on your computer into the web
browser on your smartphone. Just add them
to the folder called Mobile Favorites, which
shows up in your computer's browser. When
you sync, they become available on your
smartphone as well. Backup copies of any
favorites that you add on the smartphone
browser are also stored in the Mobile
Favorites folder.
DID YOU KNOW?
If you want to synchronize with a personal
information manager (PIM) other than
Microsoft Office Outlook, you must install a
third-party solution. Contact the PIM’s
vendor to learn if software is available for
your smartphone.
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This table lists the types of info you can
synchronize and the methods to use.
Info type
Method
Where to learn more
Outlook Contacts,
Calendar, Tasks
Desktop sync software
(sync with computer) or
Exchange ActiveSync
(direct sync with server)
Setting up your computer for
synchronization or
Outlook Email
Desktop sync software or
Exchange ActiveSync
Word, Excel,
PowerPoint,
OneNote, PDF
files
Desktop sync software
Music, video, and
picture files that
are in your
Windows Media
Player Mobile
library
Desktop sync software
and Windows Media
Player
Setting up wireless synchronization
Setting up your computer for
synchronization or
Setting up wireless synchronization
Setting up your computer for
synchronization
Synchronizing your Microsoft Office
files
Changing which applications sync
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Setting up your computer for
synchronization
Changing which applications sync
Synchronizing Windows Media Player
library files
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Info type
Method
Where to learn more
Music, picture,
and video files
that are not in
your Windows
Media Player
Mobile library
Desktop sync software
Setting up your computer for
synchronization
Outlook Notes
Desktop sync software
Setting up your computer for
synchronization
Files to be
transferred to an
expansion card
Desktop sync software
Setting up your computer for
synchronization
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Changing which applications sync
Synchronizing Windows Media Player
library files (Windows Vista)
Changing which applications sync
Setting up your
computer for
synchronization
Before you can synchronize with your
computer, you must have the current
version of the desktop sync software
installed.
Changing which applications sync
System requirements
Your computer must meet the following
minimum system requirements:
•
Windows XP Service Pack 2 or
Windows Vista (later versions may also
be supported)
•
32MB of available memory (RAM)
•
170MB of free hard disk space
•
Available USB port
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•
USB cable (included with your
smartphone)
•
Adobe Flash Player (required to run the
installation program)
If you do not have Adobe Flash Player on
your computer, you can download it for free
from adobe.com.
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In setup mode, you can do the following:
•
Install the desktop sync software.
•
Download a trial version of Outlook
2007.
•
Download a copy of this User Guide to
your computer.
•
Visit Palm support online.
BEFORE YOU BEGIN If you are installing
Installing the desktop sync software
NOTE If you’re transferring info from a
previous Windows Mobile® device or from
a Palm OS® by ACCESS device, you can
learn more about how to move content,
such as pictures, music, and files, to your
smartphone by going to palm.com/
treoproumts-support.
You need the USB cable that came with
your smartphone to install the desktop
sync software. The cable connection
between your smartphone and your
computer can operate in two modes: setup
mode and sync mode. The first time you
connect your smartphone to your
computer, the connection is automatically
set to setup mode, so that you can
complete installation.
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the software on a computer at work, make
sure your company allows you to install
new software. Contact your company’s
IT department for help.
1 Close any applications that are currently
running on your computer, including
those running in the background. Your
computer must have all its resources
available to install the software.
2 Plug the USB cable into an available
USB port on your computer or into a
powered USB hub connected to your
computer.
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For best performance, plug your USB
cable directly into a USB port on your
computer. If your computer has USB ports on
both the front and back, we suggest using the
back port. If you use a USB hub, make sure it’s
a powered hub.
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3 Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone.
When you connect your smartphone to
your computer in setup mode, an
application checks to see if your
computer has the current version of the
desktop sync software installed.
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If your computer has the current version
of the software installed, the mode
switches to sync mode, and you are
ready to sync. You can sync now by
clicking Sync your PC and Treo, or
simply reconnect your smartphone and
your computer to sync in the future (see
Synchronizing using the USB cable).
If your computer doesn’t have the
current version of the sync software
installed, go to the next step.
4 On your computer, select Install sync
software on your PC and follow the
installation instructions that appear on
both your computer and your
smartphone. If prompted on a Windows
Vista computer, click Continue.
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Your smartphone is being charged when it
is connected to your computer using the USB
cable. If you never want to sync through this
connection, but only charge your smartphone,
you need to turn off setup mode. When the
Setup screen appears on your computer, on
your smartphone, press Cancel (right softkey),
and then press Exit (right softkey).
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5 After you complete installation, the
mode switches to sync mode, and you
are ready to sync. You can sync now by
clicking Sync your PC and Treo, or
simply reconnect your smartphone and
your computer to sync in the future (see
Synchronizing using the USB cable).
Desktop software installation also creates
a folder for your smartphone on your
computer. When your smartphone is
connected to your computer, opening My
Computer or Windows Explorer (Windows
XP) or Computer (Windows Vista) displays
an icon representing your smartphone.
Double-clicking this icon displays folders
containing items you synchronized, such as
music files, pictures, and videos.
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Switching between setup mode and sync
mode
After the first time you connect your
smartphone to your computer, the
connection switches from setup mode to
sync mode. In sync mode, your
smartphone synchronizes with your
computer every time you connect them
using the USB cable, provided you have the
current version of the desktop sync
software installed on your computer.
The connection stays in sync mode unless
you manually switch it to setup mode. For
example, you may be using sync mode but
decide you want to download the trial
version of Outlook 2007, so you need to
switch to setup mode. After you finish
working in setup mode, the connection
automatically switches back to sync
mode—you don’t need to do anything.
IMPORTANT Even if you are in sync
mode, synchronization cannot take place
unless you have the desktop sync software
installed on your computer. If you did not
install the software during initial setup but
want to synchronize, switch to setup mode
so that you can install the software.
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1 On your smartphone, press Start
and select Settings.
2 Select the System tab, and then select
PC Setup
3 Select Set up my PC.
4 Press OK
Change which applications synchronize.
•
In ActiveSync desktop software on a
Windows XP computer, enter settings
to synchronize wirelessly with Microsoft
Exchange Server 2003 or 2007.
You can also change which
applications synchronize (see Changing which
applications sync) and enter settings to
synchronize wirelessly (see Setting up
wireless synchronization) in the ActiveSync
app on your smartphone. Whether you enter
changes on your smartphone or on your
computer, the changes are transferred to the
other location the next time you synchronize.
DID YOU KNOW?
5 Connect your smartphone to your
computer to run Setup.
Using the desktop sync software
After you install the desktop sync software,
synchronization happens by default
anytime you connect your smartphone to
your computer, as described in
Synchronizing using the USB cable. You
can also open the desktop sync software
window on your computer to perform the
following tasks:
•
•
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Install applications from your computer
to your smartphone (see Installing
applications from your computer) or to
an expansion card inserted into the
expansion card slot on your smartphone
(see Installing applications onto an
expansion card).
To open the desktop sync software, do one
of the following:
Windows XP: To open the ActiveSync
desktop software window, double-click the
ActiveSync
icon in the taskbar in the
lower-right corner of your computer screen.
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If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
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You can enter a setting to have the
ActiveSync window open automatically when
you connect your computer and your
smartphone. In the ActiveSync window, select
File > Connection Settings, and check the
Open ActiveSync when my device
connects box.
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Windows Vista: To open Windows Mobile
Device Center, click Start > All Programs
> Windows Mobile Device Center.
Synchronizing using
the USB cable
After you install the desktop sync software
(see Installing the desktop sync software),
every time you connect your smartphone
to your computer, the desktop sync
software automatically turns on and checks
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SYNCHRONIZING USING THE USB CABLE
whether changes you made on the
computer or on the smartphone need to be
synchronized.
Synchronizing
NOTE If you synchronize more than one
device with the same computer, each
device must have a unique name. To create
a custom device name for your
smartphone, press Start
and select
Settings. Select the System tab, and then
select About . Select the Device ID tab
and enter a name and description.
1 Plug the USB cable into an available
USB port or into a powered USB hub on
your computer.
2 Connect the USB cable to your
smartphone by inserting it into the
microUSB connector on the bottom of
the smartphone.
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•
If you don’t see the correct icon, make
sure the desktop sync software that
came with your smartphone is
running on your computer.
•
If you have any problems
synchronizing, see Synchronization for
troubleshooting suggestions.
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Your smartphone contains Sprite Backup, a
backup and restore application that backs up
information that is not synchronized with
Outlook. This app also preserves your
information and settings if your smartphone is
ever lost or stolen, and it protects your info
during a hard reset. To access this app, press
Start, select Programs, and then select
Sprite Backup.
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3 Check for synchronization progress:
Windows XP: Look for the animated
ActiveSync
icon at the top of your
smartphone screen and the ActiveSync
icon in the taskbar on your
computer.
Windows Vista: Look for the animated
connection
icon at the top of your
smartphone screen.
Setting up wireless
synchronization
Does your company use Microsoft Outlook
as its email solution? Does your company
also use Microsoft Exchange Server 2003
or 2007 as its email server? If so, you may
be able to wirelessly synchronize the email
and other Outlook info on your smartphone
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and the same info stored on the Exchange
server using Microsoft Exchange
ActiveSync.
If you are using Exchange Server 2007, or
Exchange Server 2003 that has been
upgraded to Service Pack 2, you may be
able to take advantage of the additional
features of Microsoft Direct Push.
Microsoft Direct Push is a two-way
wireless delivery method that keeps your
Outlook information always up-to-date and
provides more efficient communication
between the server and your smartphone.
It includes features like Global Address
List, Tasks Over The Air (OTA), and
IP-based push updating of Calendar and
Messaging.
Because your desktop copy of
Outlook also syncs with the server, whatever
is synchronized to the server from your
smartphone also shows up in Outlook on your
computer; and whatever you enter or change
in Outlook on your computer syncs to the
server and then shows up on your
smartphone.
DID YOU KNOW?
BEFORE YOU BEGIN To synchronize
wirelessly, you need to set up an Exchange
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SETTING UP WIRELESS SYNCHRONIZATION
Server account. Work with your system
administrator to gather the following info,
and then follow the steps in this section to
set up an account:
•
Mail server address and domain name.
•
The username and password you use to
access your corporate mail server.
•
Security connection: Does your server
use an encrypted (SSL) connection?
•
Security measure: Is it OK to store your
corporate email password on your
smartphone?
If you installed ActiveSync desktop
software on a Windows XP computer, you
may have already set up your smartphone to
synchronize wirelessly with the server. To
check, press Start, select Programs, and
then select ActiveSync. Press Menu (right
softkey). If Configure Server appears instead
of Add Server Source, wireless sync is already
set up, and you can skip this procedure.
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1 Press Start
and select Programs.
2 Select ActiveSync
3 Press Menu (right softkey) and select
Add Server Source.
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4 Enter the email address you use to
access email from your corporate
Exchange server. Check the box to have
the setup process get your Exchange
server settings from the Internet.
The Exchange server settings are casesensitive. Be sure to enter uppercase and
lowercase letters properly.
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7 Check the Save password box.
5 Press Next (right softkey).
6 Enter the username and password you
use to access your corporate mail
server, and enter the Exchange server
domain.
If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box; you must synchronize manually (see
Initiating a wireless sync manually).
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8 Press Next (right softkey).
9 If prompted, enter the server address.
Check the This server requires an
encrypted (SSL) connection box if
your server uses an encrypted
connection.
NOTE You can’t see your password as you
enter it, so be careful. Be sure Caps Lock
and Option Lock are not on unless you
need them. For info on how to enter
characters, see Entering lowercase and
uppercase letters and Entering numbers,
punctuation, and symbols.
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10 Press Next (right softkey) and check the
boxes for the types of information you
want to synchronize with the Exchange
server.
12 Press Finish (left softkey).
Synchronization with your Exchange
server begins automatically. A status
bar appears onscreen indicating sync
progress.
You can set a schedule for synchronization
to take place anytime info is updated on
either your smartphone or the server or at
certain intervals (see Setting the
synchronization schedule), or allow
synchronization to take place only when
you initiate it manually (see Initiating a
wireless sync manually).
11 (Optional) Highlight an item and select
Settings to change the synchronization
settings for that type of information.
Settings are not available for all items.
To automatically download more of an
incoming email message than the default
setting, select E-mail in step 11 and select a
higher number from the Download size limit
list. If you don’t increase this setting, you can
manually download the rest of the message at
your convenience.
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To set the rules for fixing sync conflicts,
press Menu (right softkey) and select
Advanced.
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SETTING UP WIRELESS SYNCHRONIZATION
Setting the synchronization schedule
You can set a synchronization schedule in
either of the following situations:
If you use Microsoft Exchange Server
2007, or Microsoft Exchange Server 2003
with Service Pack 2: By default, wireless
sync takes place anytime info is updated
on either your smartphone or the server
using Microsoft Direct Push. To save
battery life, however, you can set
synchronization to take place at intervals
that you specify.
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If you use Microsoft Exchange Server
2003 that is not upgraded to Service
Pack 2: By default, wireless sync does not
take place automatically. Set a
synchronization schedule to have sync take
place either anytime info is updated on
your smartphone or the server, or at certain
intervals.
1 Press Start
and select Programs.
2 Select ActiveSync
3 Press Menu (right softkey) and select
Schedule.
Off-peak times: Sets the frequency for
low-traffic time periods such as late at
night.
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Use above settings when roaming:
Sets the frequency while you are
roaming outside your wireless service
provider’s network. You should keep
this box checked to ensure that wireless
sync works properly.
Send/receive when I click Send: Sets
whether items are sent as soon as you
select Send in the Messaging
application, or whether they are held
until the next synchronization.
5 Press OK
Initiating a wireless sync manually
If you want to control exactly when a
wireless sync takes place, or if it is not OK
to store your corporate email password on
your smartphone, you can initiate sync
manually.
4 Set any of the following options:
Peak times: Sets the frequency for
high-traffic time periods such as when
you are at work or when email volume
is high.
1 To set up manual sync, follow the
preceding procedure, Setting the
synchronization schedule. In the Peak
times and Off-peak times lists, select
Manually.
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2 To initiate a manual sync, press
Start
and select Programs.
3 Select ActiveSync
4 Press Sync (left softkey).
Other ways to
synchronize
Synchronizing over a Bluetooth
connection
You can synchronize your computer and
smartphone using Bluetooth wireless
technology.
BEFORE YOU BEGIN Make sure your
computer is equipped with Bluetooth
wireless technology. You may need to go to
your computer manufacturer’s website to
download required software. Check the
documentation that came with your
computer for information.
1 Do one of the following:
Windows XP: On your computer,
right-click the ActiveSync
icon in
the taskbar in the lower-right corner of
the screen, and select Connection
Settings.
Windows Vista: Click Start > All
Programs > Windows Mobile Device
Center. Select Connect without
setting up your device, and then
select Connection settings.
2 Check the Allow connections for one
of the following box and select
Bluetooth.
3 On your smartphone, press Start
and select Settings.
4 Select the Connections tab, and then
select Bluetooth .
5 Select the Mode tab and check the Turn
on Bluetooth box.
6 Press Start
and select Programs.
7 Select ActiveSync
8 Press Menu (right softkey) and select
Connect via Bluetooth.
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9 If this is the first time you’re making a
Bluetooth connection to this computer,
follow the onscreen prompts to set up a
Bluetooth partnership with this
computer. See Connecting to devices
with Bluetooth® wireless technology for
more information on partnerships.
10 Select Sync.
11 When synchronization has finished,
press Menu (right softkey) and select
Disconnect Bluetooth.
1 Set up your computer to receive
infrared beams. See ActiveSync Help on
your computer for details.
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2 Point the IR port directly on your
smartphone at your computer’s IR port.
3 On your smartphone, press Start
and select Programs.
4 Select ActiveSync
5 Press Menu (right softkey) and select
Connect via IR.
6 Select Sync.
Synchronizing over an infrared
connection
If your computer has an IR (infrared) port,
you can synchronize with your computer
wirelessly using the IR port on your
smartphone.
BEFORE YOU BEGIN
•
Make sure your computer is equipped
with an IR port.
•
Turn on the feature to receive beamed
information on your smartphone (see
Turning on the option to receive
beamed information).
Synchronizing with multiple computers
You can set up your smartphone to
synchronize with up to two computers as
well as with Exchange Server 2003 or 2007.
When synchronizing with multiple
computers, the items that you synchronize
appear on all the computers.
For example, if you set up to sync your
smartphone with two computers named
C1 and C2, when you sync Contacts and
Calendar on your smartphone with both
computers, you get the following results:
•
The contacts and calendar appointments
that were on C1 are now also on C2.
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•
The contacts and calendar appointments
that were on C2 are now also on C1.
•
The contacts and calendar
appointments from both computers are
on your smartphone.
NOTE Microsoft Office Outlook® email can
synchronize with only one computer.
Changing which
applications sync
You must select sync options if you want to
synchronize notes, pictures, and other
types of files.
1 Press Start
•
Check the box next to any items you
want to synchronize. If you cannot
check a box, you might have to
uncheck a box for the same
information type elsewhere in the list.
•
Uncheck the box next to any items
you want to stop synchronizing.
and select Programs.
2 Select ActiveSync
3 Press Menu (right softkey) and select
Options.
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4 Do any of the following:
CHANGING WHICH APPLICATIONS SYNC
To end the sync relationship between your
smartphone and a computer so that items are
no longer synchronized with that computer,
select the computer name on the ActiveSync
screen on your smartphone, and then select
Delete.
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•
Highlight an item and select Settings
to customize the settings for that
item. Settings are not available for all
items.
For detailed information on synchronizing
Word documents, Excel spreadsheets, and
PowerPoint presentations, see
Synchronizing your Microsoft Office files.
For detailed information on synchronizing
pictures, videos, and music files, see
Synchronizing your pictures, videos, and
music. For information on changing email
sync options, see Changing email
download settings: Outlook email
accounts.
Stopping
synchronization
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If you ever need to manually stop a
synchronization that’s in progress, follow
these steps:
1 Press Start
and select Programs.
2 Select ActiveSync
3 Press Stop (left softkey).
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C H A PT ER
Your email
You already know how efficient email is for staying in touch.
Now your Palm® Treo™ Pro smartphone brings you a new level
of convenience: email on the go. Enjoy the ease and speed
of communicating with friends, family, and colleagues
anywhere you can access your wireless service provider’s data
network.
You can send photos to your friends and family, or create
Microsoft Word or Excel files and send them to your
colleagues. You can also receive attachments to view and edit
at your convenience.
Benefits
•
Receive photos, sound files, Word
and Excel files, and more
•
Attach and send files of almost any
type
•
Save messages from your
computer to view at a convenient
time
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In this chapter
Setting up email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Sending and receiving messages . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Working with email messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Customizing your email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Working with meeting invitations . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Sending email messages from within another application. . . . . . . . 135
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Setting up email
2007, or Exchange Server 2003 with
Service Pack 2.
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Entering settings for an email account
BEFORE YOU BEGIN
•
Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of email services and data
rate plans.
•
Make sure your phone is on and you’re
inside a coverage area before you send
or receive messages.
•
If you want delivery of Microsoft Office
Outlook® email using Microsoft Direct
Push, make sure that your IT
organization uses Exchange Server
You can use the Messaging application on
your smartphone to access the many kinds
of email you may use: corporate, ISP, and
web-based (like Gmail and Yahoo! Mail).
Before you can send and receive email on
your smartphone, you need to decide
which type of email account you want to
access. The setup process is different for
each email account type, so it is very
important that you select the correct type
to send and receive email.
Email account type Type of email you can access
How to set up
POP/IMAP
See Setting up a POP/IMAP
account in the Messaging
application: Common email
providers or Setting up a POP/
IMAP account in the Inbox
application: Other email
providers.
You can obtain email from an
ISP or Internet email account
such as AOL, or from a small
business or corporate Internet
email account.
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Email account type Type of email you can access
How to set up
Microsoft Exchange
Server
You can retrieve corporate
email using a Microsoft
Exchange server. You can
access email wirelessly if your
company is using Microsoft
Exchange ActiveSync®.
See Setting up wireless
synchronization.
You can use Windows Live to
access mail from your
web-based Hotmail account.
See Using Windows LiveTM.
Hotmail
You may need to check with
your IT organization to ensure
that Exchange ActiveSync® is
supported and to obtain the
configuration settings.
NOTE Windows Live is not
supported by all wireless
service providers.
Free web-based
email
You can access mail from
Yahoo! and other free
web-based systems.
DID YOU KNOW? Some web-based email
providers such as Yahoo! and Gmail allow you
to configure your email account so that you
can access it from the Messaging application
on your smartphone instead of from your web
browser. Check the provider’s website for
information.
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Access the email website
directly using your
smartphone’s web browser.
Setting up a POP/IMAP account in the
Messaging application: Common email
providers
Follow this procedure if you have a
common email provider, for example, AOL,
EarthLink, or Yahoo!. If you are setting up
the Messaging application to work with
your corporate email account, or you have a
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less common email provider, see Setting
up a POP/IMAP account in the Inbox
application: Other email providers.
BEFORE YOU BEGIN Ask your email
provider or system administrator for your
account username and password if you
don’t know them.
1 Press Messaging
your password each time you access
this account, do not check this box.
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Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
DID YOU KNOW?
2 Select Setup E-mail.
3 Enter the email address that you want
to set up, and enter your password for
this account.
5 Press Next (right softkey).
6 If the setup process finds your account
settings, press Next (right softkey).
If a screen appears displaying an option
to try to get email settings automatically
from the Internet, see Setting up a POP/
IMAP account in the Inbox application:
Other email providers and continue with
step 5 of that procedure.
4 If you want your password entered
automatically, check the Save
password box. If you want to enter
7 Enter your name and, if you want,
change your account display name to
something meaningful. For example, if
this is your work email account, you can
change the display name to “Work” or
your company’s name.
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To maximize battery life and minimize data
charges, set a less frequent interval for
sending and receiving email.
TIP
Review all download settings: Select
this option to change download
settings. See Changing email download
settings: Other email accounts for
information.
8 Press Next (right softkey).
9 (Optional) Select either of the following:
10 Press Finish (right softkey). If
prompted, select OK to download
messages for this account now.
Setting up a POP/IMAP account in the
Inbox application: Other email providers
Automatic Send/Receive: Set the time
interval for automatically sending and
receiving email, from every 5 minutes
to once a day. If you do not want to
automatically download messages,
select Manually.
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You can set up an account in the
Messaging application to send and receive
email messages using an email account
that you have with an Internet service
provider (ISP), an email account that you
access using a VPN server connection
(such as a work account; see Connecting to
a VPN), or any other IMAP or POP email
account.
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BEFORE YOU BEGIN Work with your
email provider or system administrator to
gather the following info:
•
Account type (POP3 or IMAP).
•
Mail server name for receiving mail.
•
Your username and password.
•
Any special security requirements.
•
Password security: Find out whether it’s
OK to store your corporate email
password on your smartphone.
•
Mail server name for sending mail.
1 Press Messaging
4 If you want your password entered
automatically, check the Save
password box. If you want to enter
your password each time you access
this account, do not check this box.
CHAPTER
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Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
DID YOU KNOW?
2 Select Setup E-mail.
3 Enter the email address that you want
to set up, and enter your password for
this account.
5 If a screen appears with a message that
the setup process has found your
account settings, go to Setting up a
POP/IMAP account in the Messaging
application: Common email providers
and continue with step 6 of that
procedure.
If the following screen appears, check
the box if you want the setup process to
try to get your account settings from
the Internet.
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Internet e-mail: Select this option if you
access email from any type of email
account except a corporate account that
uses an Exchange server.
Exchange server: Select this option if
you access email from a corporate
email account using an Exchange
server.
6 Press Next (right softkey).
7 If you did not check the box in step 5 or
the setup process does not find account
settings, press Next (right softkey).
8 If prompted, select one of the following
as your email provider:
Custom domain: Select this option if
the part of your email address after the
@ symbol is not the same as your email
provider name. For example, select this
option if your email address is
“user@mycompany.com” but your
actual email provider is “live.com.” If
you select this option, press Next (right
softkey) and enter your actual email
provider domain name.
9 Press Next (right softkey).
10 Enter your name and, if you want,
change your account display name to
something meaningful. For example, if
this is your work email account, you can
change the display name to “Work” or
your company’s name.
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14 Press Next (right softkey).
15 Enter your account username and
password.
16 If you want your password entered
automatically, check the Save
password box. If you want to enter
your password each time you access
this account, do not check this box.
Checking the Save password
box makes it easier to check your email,
because you don’t have to enter your
password each time. Leaving the box
unchecked keeps your email more secure,
because no one can download messages
without entering your password.
DID YOU KNOW?
11 Press Next (right softkey).
12 Enter the name of the incoming mail
server.
If you found out from your system
administrator that it is not OK to store your
corporate email password on your
smartphone, don’t check the Save password
box.
TIP
17 Press Next (right softkey).
13 Select the Account type list, and then
select POP3 or IMAP4.
18 Enter the name of the outgoing (SMTP)
mail server, set whether the server
requires authentication, and set
whether the server requires you to use
your account and password to send
email.
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21 (Optional) Select either of the following:
19 Select Advanced Server Settings, set
SSL requirements for incoming and
outgoing email, and select the type of
connection to use for sending and
receiving email.
Automatic Send/Receive: Set the time
interval for automatically sending and
receiving email, from every 5 minutes
to once a day. If you do not want to
automatically download messages,
select Manually.
To maximize battery life and minimize data
charges, set a less frequent interval for
sending and receiving email.
TIP
20 Press Done (left softkey). On the
outgoing mail server screen, press
Next (right softkey).
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Review all download settings: Select
this option to change download
settings; see Changing email download
settings: Other email accounts for
information.
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22 Press Finish (right softkey). If
prompted, select OK to download
messages for this account now.
DID YOU KNOW? On the Accounts tab in
Messaging Options, an asterisk appears next
to the account you most recently accessed.
Editing and deleting accounts
NOTE To delete an Outlook Email account,
use the ActiveSync application, not the
Messaging application. To delete a Hotmail
account you set up using Windows Live,
use the Windows Live application.
1 Press Messaging
2 Press Menu (right softkey) and select
Options.
3 Do one of the following:
To delete an account: Highlight the
account you want, press and hold
Center
, and then select Delete.
To edit an account:, Select the
account, select the account feature you
want to edit, and go through the
screens to change the settings you
want to edit.
Sending and
receiving messages
CHAPTER
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Selecting which email account to use
If you set up more than one email account
on your smartphone (see Setting up email),
you can select the account you want to use
to view or send messages in one of two
ways:
•
By default, when you open the
Messaging application, a list of all of
your email accounts appears. Select the
account you want.
•
If you turn off the option to display the
list of accounts (see Customizing your
email settings), when you open the
Inbox application, the last account you
were using is displayed. Press Right
or Left to cycle through your
accounts until the name of the account
you want appears in the title bar.
TIP Also press Right or Left to switch to a
different account after you are finished
working in the first account you selected.
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Creating and sending an email message
1 Press Messaging
•
If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
•
Separate addresses with
semicolons (;). Enter a semicolon by
pressing Option
+ K.
•
Need to enter an underscore? Press
Alt
and select the character. It’s
the second character in the list.
2 Select the account you want to use to
send a message.
3 Press Menu (right softkey) and select
New.
4 Enter the recipient’s email address:
To display the Cc and Bcc address fields,
navigate to the To field and press Up on the
5-way.
TIP
•
•
116
Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
email address. If a match is found in
your Contacts list, select the name.
If the recipient’s name is in an online
address book, you can find the name
and add it. See Using an online
address book.
SENDING AND RECEIVING MESSAGES
5 To confirm that addresses you enter are
valid, press Menu (right softkey) and
select Check Names. An alert appears
if any names or address you’ve entered
are not valid.
6 Select Subject and enter a title for the
message.
7 Press Down
to go to the body of the
message. Enter your message, or press
Menu (right softkey) and select My
Text. Select the phrase you want. To
add a new My Text phrase, select Edit
My Text Messages in the list.
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8 (Optional) To attach an item to the
message, press Menu (right softkey)
and select Insert. Select the type of
item you want to attach, and then select
the file or record a voice note.
You can send an email message with a file
attached from directly within other
applications on your smartphone; see Sending
email messages from within another
application
Press Menu (right softkey) and select
Save to Drafts if you need to finish
composing your message later.
TIP
To save memory on your smartphone, turn
off the option to save sent messages in the
Saved folder. In the Inbox, press Menu (right
softkey) and select Tools > Options. Select
the Message tab and uncheck the Keep
copies of sent items in Sent folder box.
TIP
TIP
9 (Optional) Press Menu (right softkey)
and do one or both of the following:
•
Select Spell Check. When the spell
check is complete, press OK
•
Select Message Options. Select the
Priority list, select a priority setting
for the message, and press OK
You can use the Message Options screen
to select a language for the message. For
certain types of email accounts, you can also
set a security level and a permission level.
TIP
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Receiving email messages
How you receive email messages depends
on the type of account you are using and
how you synchronize:
•
If you synchronize wirelessly with your
Exchange server using Microsoft
Exchange ActiveSync, new email
messages are sent to your smartphone
when they appear on the server,
according to the schedule you set up
(see Setting the synchronization
schedule), or when you manually initiate
a sync (see Initiating a wireless sync
manually.
10 Press Send (left softkey).
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If you sync email with Microsoft Exchange
Server 2003 or 2007, you can synchronize
messages in subfolders you create. In the
Inbox, press Menu (right softkey) and select
Tools > Manage Folders. Folders containing
subfolders display a +. Select the + to view
the subfolders. Check the box to the left of
any subfolder you want to sync.
TIP
If you synchronize email with Microsoft
Exchange Server 2007, and you receive a
message containing a link to a document on
SharePoint or an internal file server, you can
view the document by selecting the link.
TIP
•
If you use desktop sync software to
synchronize your smartphone with your
computer, messages in Outlook on your
computer are transferred to your
smartphone when you connect your
computer and your smartphone (see
Connecting your smartphone to your
computer).
•
For all other types of accounts,
including ISP accounts and accounts
you access using a VPN server
connection (typically a work account;
see Connecting to a VPN), message
retrieval depends on the option you
chose from the Automatic Send/
Receive list during account setup (see
Setting up a POP/IMAP account in the
Messaging application: Common email
providers or Setting up a POP/IMAP
account in the Inbox application: Other
email providers), as follows:
If you chose a time interval: Your
smartphone automatically checks for
and downloads new messages
according to that interval.
If you chose Manually: Follow these
steps to send and receive messages:
1 Press Messaging
2 Select the account for which you want
to send and receive messages.
3 Press Menu (right softkey) and select
Send/Receive to synchronize your
smartphone with your email server.
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Partially downloaded messages appear in
the message list with a partial envelope icon
to the left of the subject. To view the full
message, either press Menu (right softkey)
and select Download Message, or open the
message and select Get the rest of this
message. The full message is downloaded
the next time you manually or automatically
retrieve messages.
TIP
DID YOU KNOW? You can view messages sent
as HTML with the HTML formatting intact.
Opening attachments
Unread messages containing attachments
display this icon
for partially
downloaded messages and this icon
for fully downloaded messages. To open an
attachment, do one of the following:
You can receive and open
attachments in a number of different formats,
including PDF. PDF file attachments open in
Adobe Reader LE on your smartphone (see
Adobe® Reader® LE).
DID YOU KNOW?
CHAPTER
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To store attachments on an expansion
card, insert the card into your smartphone’s
expansion card slot, press Menu (right
softkey) and select Tools > Options. Select
Storage and check the When available, use
this storage card to store attachments box.
TIP
If you are synchronizing with Outlook on
your computer and want to download
attachments automatically, do the
following:
1 Press Start
and select Programs.
2 Select ActiveSync
For fully downloaded messages: Open
the message and select the attachment
name.
3 Press Menu (right softkey) and select
Options.
For partially downloaded messages:
Open the message and select Get the rest
of this message. After the message has
been downloaded, select the attachment
name to open it.
5 Check the Include file attachments
box.
4 Select E-mail, and then select
Settings.
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6 (Optional) To automatically download
attachments up to a certain size only,
check the Only if smaller than box and
enter the maximum attachment size.
7 Press OK
To automatically download attachments
from an IMAP4 email account (typically an
ISP account) or an account that you access
using a VPN server connection (typically a
work account; see Connecting to a VPN),
do the following:
1 Press Messaging
2 Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 On the Accounts tab, select the IMAP4
account name.
4 Press Next (right softkey) until you
reach Server information, and then
select Options.
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5 Press Next twice, and then select
either Get full copy of messages and
When getting full copy, get
attachments or Entire message,
depending on the option displayed.
DID YOU KNOW? Embedded images and objects
cannot be received as attachments, unless
you have an IMAP4 email account with TNEF
disabled. Note that TNEF must be enabled to
receive meeting requests.
Working with email
messages
Adding a contact from an email message
You can add a contact name or email
address to your Contacts list directly from
the To, cc, or bcc field of an email
message. You can select the name or
address from either an outgoing or an
incoming message, and you can either
create a new contact or add the
information to an existing contact.
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1 In an open message, highlight the name
or address of the contact you want to
add.
2 Press Center
When you enter or edit a
contact phone number from a message, you
can insert one or more two-second pauses by
pressing Menu (right softkey) and selecting
Insert Pause. You can also insert an indefinite
pause that allows you to respond to dialing
instructions by pressing Menu (right softkey)
and selecting Insert Wait.
DID YOU KNOW?
3 Press Save (left softkey).
4 Select  to create a new
contact entry for this name or address,
or select an existing contact to add the
name or address to that entry.
CHAPTER
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Adding an online address book
Many email servers, including servers
running Microsoft Exchange Server, can
verify names with an online address book,
also called a directory service or a Global
Address List (GAL). After you create and
enable an email account, the Messaging
application checks your contacts list and
then the directory service to verify names
that you enter in the To, cc, and bcc fields.
5 Enter or edit the contact information.
6 Press Save (left softkey).
BEFORE YOU BEGIN Do the following:
•
Ask your system administrator for the
name of the directory service and the
server, and whether authentication is
required for accessing an online address
book.
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•
If your company is using Exchange
Server 2007 or Exchange Server 2003
upgraded to Service Pack 2, you must
first synchronize with the Exchange
server to enable the GAL to find a
contact.
1 Press Messaging
2 Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 Select the Address tab.
4 Select the address book you want to
check for email addresses, and then
select Add.
5 Enter the name of the directory service.
6 Enter the server name.
7 If your server requires authentication,
check the box and enter your username
and password.
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8 (Optional) Check the Check name
against this server box to enable this
directory service.
9 Select OK.
To delete a directory service, highlight it,
press and hold Center on the 5-way, and then
select Delete.
TIP
Using an online address book
You can access contact information, such
as an email address or phone number, from
your organization’s online address book or
GAL. To access a GAL, make sure you are
accessing either Exchange Server 2007 or
Exchange Server 2003 upgraded to Service
Pack 2. This feature is useful only if you
know the exact name as it appears in the
directory.
You can use the Global
Address List to find a contact. In Contacts,
press Menu (right softkey) and select
Company Directory. When sending a
meeting request, select Attendees, press
Menu (right softkey), and select Company
Directory.
DID YOU KNOW?
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BEFORE YOU BEGIN Add access to an
1 Press Messaging
online address book to your smartphone
(see Adding an online address book).
2 Select the account containing the
message you want to find.
1 In a new message, select the To field.
2 Press Menu (right softkey) and select
Add Recipient.
3 Press Menu (right softkey) and select
Company Directory.
4 Enter the contact name as it appears in
the directory and press Find (left
softkey). You must spell the contact
name correctly.
When you sync with Outlook on your
computer, disable your online address books
to avoid errors. Press Menu (right softkey) and
select Tools > Options. Select Address,
select each online address book, and uncheck
the Check name against this server box. Be
sure to turn this option back on if you
synchronize other email accounts.
TIP
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3 Begin typing the word or phrase you
want to find. This can appear in any of
the address fields or the subject field.
The list display changes to show only
those messages containing the letters
you have entered.
4 Continue entering letters to narrow the
display until the message you want
appears.
5 Select the message to open it.
If you synchronize with
Microsoft Outlook 2007, you can also find
messages stored on your mail server.
DID YOU KNOW?
Replying to a message
1 Open the message to which you want
to reply.
2 Press Reply (left softkey).
Finding messages
You can find messages containing a
specific word or phrase. The find feature
searches names, email addresses, and
subject lines.
3 Enter any text you want to add.
4 (Optional) Select Edit sender’s
message to edit the original sender’s
message text that you include in your
reply.
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5 Press Send (left softkey).
To delete a message you are reading:
•
If you reply to a message sent
as HTML, the reply is sent in HTML also.
DID YOU KNOW?
To reply to both the sender and all other
addressees, open the message, press Menu
(right softkey), and select Reply > Reply All.
TIP
Forwarding a message
Press Menu (right softkey) and select
Delete.
To delete messages from the message list:
1 Highlight the message(s) you want to
delete. To highlight multiple consecutive
messages, tap and drag the stylus
across the messages in the list.
1 Open the message you want to
forward.
2 Press Delete (left softkey).
2 Press Menu (right softkey) and select
Reply > Forward.
To delete all messages at once:
3 Address the message and enter any
text you want to add.
4 (Optional) Select Edit sender’s
message to edit the original sender’s
message text that you include in your
reply.
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3 Select Yes to confirm the deletion.
1 Press Menu (left softkey) and select
Tools > Clear “[account name].”
2 Select Yes to confirm the deletion.
5 Press Send (left softkey).
Messages you delete are moved to the
Deleted Items folder. To remove these
items from your smartphone completely,
press Menu (right softkey) and select
Tools > Empty Deleted Items.
Deleting messages
Sorting your messages
You can delete a message you are reading,
or you can delete one or more messages
from the message list.
You can sort the messages in any folder.
WORKING WITH EMAIL MESSAGES
1 Go to the Inbox or other folder you want
to sort.
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2 Press Menu (right softkey) and select
Tools > Sort By.
Press and
hold...
To...
3 Select Message Type, From (sender),
Received (date received), or Subject.
Fully download a partially
downloaded message
Using email shortcuts
Synchronize your
smartphone with the server
to get and send new
messages
You can perform common email tasks by
pressing and holding certain keys on the
keyboard. Highlight or open the message
you want, and then press and hold any of
the following:
Press and
hold...
To...
View all email shortcuts
Reply to the sender of a
message and all other
addressees
Reply to the sender only
Mark a message read or
unread
Flag a message for follow up
Move a message between
folders
Forward a message
Delete a message
CHAPTER
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Adding a signature to your outgoing
messages
You can use a different signature with each
email account.
The default signature text for
all accounts is “Sent from my Treo
smartphone.”
DID YOU KNOW?
1 Press Messaging
2 Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
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If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 On the Accounts tab, select
Signatures.
4 Select the account for which you want
to create a signature.
7 Highlight the text in the box at the
bottom of the screen, and enter the
signature text you want to use.
8 Press OK
Customizing your
email settings
When you customize settings for an email
account, the options you choose apply to
that account only.
1 Press Messaging
2 Do one of the following:
5 Check the Use signature with this
account box to add this signature to
new messages you create with this
account.
6 (Optional) Check the Use when
replying and forwarding box to add
this signature to messages you reply to
or forward with this account.
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If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
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3 On the Accounts tab, highlight the
account you want and set any of the
following options:
TIP If the Display account picker when
opening Messaging box is unchecked,
repeatedly press Right or Left on the 5-way
after you open the Messaging application to
cycle through your accounts.
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4 Select the Message tab and set any of
the following options:
Security: Set whether you receive a
warning message before you open a
URL or file link that is not on your
smartphone.
Display account picker when opening
Messaging: Set whether a list of your
email accounts appears when you open
the Messaging application, allowing you
to select the one you want to use. If the
box is unchecked, the Messaging
application opens to the last account
you used.
When replying to e-mail, include
body: Set whether the body of a
message you received appears in your
response to that message.
Keep copies of sent items in Sent
folder: Set whether messages you
send are stored in the Sent folder.
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Warn when deleting messages in the
message list: Set whether a
confirmation message appears when
you delete one or more messages from
the message list.
After deleting or moving a message:
Set what you want to see after you
delete or move an email message you
are reading: the account Inbox or the
next message.
Check names using these address
books: Set which directory services
you want to check for email addresses.
Add: Enables you to add directory
services to the list of online address
books.
6 Select the Storage tab and set any of
the following options:
5 Select the Address tab and set any of
the following options:
In Contacts, get e-mail addresses
from: Set whether you want to check
Contacts in addition to any directory
services for email addresses.
When available, use this storage card
to store attachments: Set whether you
want to automatically store email
attachments on an expansion card (sold
separately). You must have a card
inserted in your smartphone’s
expansion card slot to select this option.
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Empty deleted items: Select
Immediately to have the Deleted folder
emptied anytime you delete a message.
Select On connect/disconnect to have
the folder deleted anytime you open or
quit the Messaging application. Select
Manually to manually empty the
Deleted folder.
If you choose to manually empty the
Deleted folder, you delete messages from this
folder in the same way that you delete any
other messages (see Deleting messages).
TIP
7 Press OK
Changing email download settings:
Outlook email accounts
2 Do one of the following:
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If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 Select your Outlook email account.
If you select the account name and
nothing happens, the Messaging application is
currently synchronizing messages for that
account. Wait until synchronization stops, and
select the name again.
TIP
4 Select any of the following options:
You can customize the download options
for an Outlook email account you
synchronize with your computer or with an
Exchange server.
NOTE To change options for other types of
email accounts, see Changing email
download settings: Other email accounts.
1 Press Messaging
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Download the past: Sets the number
of days’ worth of email to be retrieved
for each automatic or manual sync.
Message format: Sets the format for
sending and receiving messages. If you
select HTML, messages sent to you as
HTML are received with their formatting
intact. If you select Plain Text, all
messages are received as plain text.
Download size limit: Sets the size of
an incoming message that is
automatically downloaded. For any
message that exceeds this size, you
must manually download the rest of the
message. Selecting a higher limit
means that more of your messages are
fully downloaded, but message retrieval
might take longer. You can also choose
to download message headers only,
regardless of size.
Include file attachments: Sets
whether to download attached files with
a message.
Only if smaller than: Sets the
maximum size of attachments that can
be downloaded. If an attachment
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exceeds the maximum size, you must
download it manually (see Opening
attachments).
5 (Optional) Select Advanced, and then
select any of the following options:
Encrypt all outgoing e-mail
messages: Sets whether outgoing
messages should be encrypted for extra
security. Encryption helps prevent
eavesdropping, which occurs when a
hacker intercepts and reads your email
messages.
Sign all outgoing e-mail messages:
Sets whether messages should be
given a digital signature as an extra
security measure. A signature helps
prevent impersonation and tampering.
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Choose Certificate: Sets the certificate
to use as a digital signature.
My e-mail addresses: Sets the
addresses to which the security
measures should be applied.
6 Press OK
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
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3 Select the email account you want.
If you select the account name and
nothing happens, the Messaging application is
currently synchronizing messages for that
account. Wait until synchronization stops, and
select the name again.
TIP
Changing email download settings: Other
email accounts
You can customize the download options
for each email account that you have with
an Internet service provider (ISP) or that
you access using a VPN server connection
(typically a work account).
4 Select Send/Receive Schedule.
NOTE To change options for a Microsoft
Office Outlook E-mail account, see
Changing email download settings:
Outlook email accounts.
1 Press Messaging
2 Do one of the following:
If the account list is displayed: Press
Menu (right softkey) and select
Options.
5 Select either of the following:
Automatic Send/Receive: Sets the
time interval for automatically
downloading email, from every
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5 minutes to once a day. If you do not
want to automatically download
messages, select Manually.
Download messages: Sets the number
of days’ worth of email to be retrieved
for each automatic or manual retrieval.
To save memory, limit the number of
emails that are downloaded to your
smartphone by selecting a larger time interval
for automatically downloading messages or a
smaller time interval for how many days’
worth of messages are downloaded.
TIP
6 Select Advanced Settings, and then
select any of the following:
Send/receive when I click Send: Sets
whether you can manually send and
receive messages, in addition to
automatically downloading them.
Use automatic send/receive schedule
when roaming: Sets whether
automatic downloading takes place
when you are roaming. This may result
in higher connection charges than
downloading while in your home
network.
When deleting messages: Sets
whether messages should be deleted
from the mail server when you delete
them on your smartphone, or whether
messages you delete on your
smartphone should remain on the
server.
7 Press Done (left softkey) twice.
8 Select Download Size Settings.
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9 Select either of the following:
means more of your messages will be
fully downloaded, but message retrieval
might take longer. You can also choose
to download message headers only,
regardless of size.
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10 Press Done (left softkey).
Selecting which folders sync: Outlook
email accounts
Message format: Sets the format for
sending and receiving messages. If you
select HTML, messages sent to you as
HTML are received with their formatting
intact. If you select Plain Text, all
messages are received as plain text.
DID YOU KNOW? Messages sent to you as plain
text are always received as plain text, even if
you select HTML.
When you synchronize Outlook email
either using the sync cable or wirelessly
with an Exchange server, messages in the
following folders sync by default: Inbox,
Outbox, Drafts, Sent, and Deleted Items.
You can set other folders to sync, or turn
off sync for certain folders.
1 Press Messaging
2 Select your Outlook email account.
3 Press Menu (right softkey) and select
Manage Folders.
Message download limit: Sets the
size of an incoming message that is
automatically downloaded. For any
message that exceeds this size, you
must manually download the rest of the
message. Selecting a higher limit
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Working with
meeting invitations
You can receive meeting invitations on your
smartphone in the same way that you
receive email messages.
4 Check the box next to any folder name
to sync that folder. Uncheck the box to
remove that folder from sync. If the
folder name does not have a box next to
it, the folder syncs by default and you
cannot turn off sync for that folder.
5 (Optional) If a + appears next to a folder
name, that folder contains subfolders.
Tap the + to display the subfolders, and
check or uncheck the box next to any
subfolder name to include or remove it
from sync.
6 Press OK
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WORKING WITH MEETING INVITATIONS
NOTE Use the Calendar application to
create meeting invitations on your
smartphone; see Sending a meeting
request.
Here are the key features of meeting
invitations:
•
Meeting invitations appear on your
smartphone in the Messaging
application, not in the Calendar
application.
•
From within the Messaging application,
you can accept, decline, or tentatively
accept a meeting invitation.
•
If you accept an invitation, the meeting
shows up as an appointment in the
Calendar application.
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•
You can reply to and forward meeting
invitations in the same way as email
messages.
1 Press Messaging
2 Select the account you want.
3 Select a meeting invitation to open it.
Meeting invitations are displayed with
this icon:
4 Do one of the following:
To accept the invitation: Press
Accept (left softkey), select whether to
edit (include comments with) your
response, and then select OK.
To decline or tentatively accept the
invitation: Press Menu (right softkey)
and select Decline or Tentative.
You can also use menu items to propose a
new time, reply to the sender, and flag the
invitation for follow-up.
If you receive an updated meeting
invitation, you can again choose to accept,
decline, or tentatively accept. If you receive a
meeting cancellation, you don’t need to do
anything.
TIP
Sending email
messages from
within another
application
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You can send files such as pictures, videos,
and ringtones as attachments to email
messages (see Creating and sending an
email message).
You can send certain files as attachments
from within the application where the file is
created or stored. For example, if you take
a picture with the camera on your
smartphone, you can select an option to
send the picture as an attachment to an
email message. You can also use this
feature with videos and sound files. For
details, see the chapter on the specific
application.
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C H A PT ER
Your text and multimedia
messages
If you need to get a short message to a friend or a co-worker
fast, send a text message from your Palm® Treo™ Pro
smartphone to their mobile phone or email address.
If you need more than text to express yourself, use multimedia
messaging to give your message extra impact by adding a
photo, video, or sound file.
Benefits
•
Enjoy quick communication
•
Share pictures and videos
•
Use text messaging to chat with
friends
•
Be as simple or as creative as you
want
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In this chapter
Sending and receiving text and multimedia messages . . . . . . . . . . 139
Setting message preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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Sending and
receiving text and
multimedia
messages
You can use the Messaging application to
send and receive brief text messages
(SMS) and multimedia messages (MMS).
Creating and sending a text message
Each text message can have up to 160
characters. You can send a message of
more than 160 characters, but the
message may be split into several
messages. If you send a text message to
an email address, the email address is
deducted from the 160-character count.
BEFORE YOU BEGIN
•
Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of text messaging services.
•
Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
1 Press Messaging
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2 Select SMS\MMS.
3 Press Menu (right softkey) and select
New > SMS.
4 Enter the recipient’s name, mobile
phone number, or email address:
DID YOU KNOW? You can send and receive text
messages even while you are on a phone call.
This is easiest when using a hands-free
headset or the speakerphone.
•
Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
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email address. If a match is found in
your Contacts list, select the name.
•
If the recipient’s name is in an online
address book, you can find the name
and add it. See Using an online
address book.
•
If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
•
Separate addresses with
semicolons (;). Enter a semicolon by
pressing Option
+ K.
•
Need to enter an underscore? Press
Alt
and select the character. It’s
the second character in the list.
5 To confirm that addresses you enter are
valid, press Menu (right softkey) and
select Check Names. An alert appears
if any names or address you’ve entered
are not valid.
6 Enter your message, or press Menu
(right softkey), select My Text, and then
select a predefined phrase you want to
insert.
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To add a new My Text phrase, select Edit
My Text Messages in the list.
TIP
Some symbols can’t be used in text
messages. Invalid characters are automatically
replaced by the Messaging application.
TIP
7 (Optional) To attach a file to the
message, press Menu (right softkey),
select Insert, and then select the file
type you want to insert.
A vCard is a Contact entry. A
vCalendar is a Calendar appointment or a task.
DID YOU KNOW?
If you attach a file to a text
message, you can convert it to a multimedia
message. Press Menu (right softkey), select
Advanced Composer, and then see Creating
and sending a multimedia message for
instructions.
DID YOU KNOW?
8 (Optional) Press Menu (right softkey)
and select Spell Check.
9 (Optional) To receive a notification that
the message has been delivered, press
Menu (right softkey), select Message
Options, and check the Request
message delivery notification box.
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10 Press Send (left softkey).
TIP Press Menu (right softkey) and select
Save to Drafts if you need to finish
composing your message later.
Previewing a text message with an
attached file
When you attach a file to a text message,
you can preview the message and view
detailed information about the attached file.
If you are sending the message to a
contact, you can also view information
about the contact.
•
To view detailed information about the
message, press Menu (right softkey)
and select Show > Message Detail.
•
To view detailed information about a
recipient who is in your Contacts list,
press Menu (right softkey) and select
Show > Contact Details.
1 Create a text message and attach a file
to it (see Creating and sending a text
message).
2 Press Menu (right softkey) and select
Preview.
3 Do either of the following. Press OK
when you have finished.
Press Menu (right softkey) when you have
a contact’s details displayed to see several
other options, like permanently blocking future
messages from this contact.
TIP
4 To view detailed information about the
attached file, press Contents (left
softkey), and then press Properties (left
softkey).
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If the file is a picture or video, press EXIF
(left softkey) to view additional information
about the file.
TIP
TIP Press Menu (right softkey) when you are
viewing a message’s contents to see several
other options, like saving the attached file with
a new name.
5 Press OK
message.
IMPORTANT If your smartphone is
enrolled with a Yona server, you cannot
send and receive multimedia messages
from your smartphone.
BEFORE YOU BEGIN
•
Before you use your smartphone to
send or receive messages, consult your
wireless service provider for pricing and
availability of multimedia messaging
services.
•
Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
twice to return to the
Creating and sending a multimedia
message
Multimedia messages consist of pictures,
videos, text, and sounds presented as one
or more slides. You can include any of the
following items:
Ringtones: MIDI
Sound clips: AMR, WAV
Pictures: JPG, GIF, BMP
1 Press Messaging
3 Press Menu (right softkey) and select
New > MMS.
4 Enter the recipient’s mobile phone
number or email address:
Videos: 3GPP, 3GPP2, MPEG4
Outgoing multimedia messages can be up
to 300KB by default, but your wireless
service provider may have a different
maximum message size.
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2 Select SMS\MMS.
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•
Separate addresses with
semicolons (;). Enter a semicolon by
pressing Option
+ K.
•
Need to enter an underscore? Press
Alt
and select the character. It’s
the second character in the list.
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To display the Cc and Bcc address fields,
navigate to the To field and press Up on the
5-way.
TIP
•
Enter the first letters of the recipient’s
first or last name, the first and last
initials separated by a space, or the
email address. If a match is found in
your Contacts list, select the name.
•
If the recipient’s name is in an online
address book, you can find the name
and add it (see Using an online
address book).
•
If you have recently called or sent a
message to the recipient, press
Menu (right softkey), select Add
Recipient > From Call History, and
then select the recipient.
•
If the recipient’s name and mobile
number are not in your Contacts list,
enter the full mobile number or email
address.
5 Select Subject and enter a title for the
message.
6 Select one or more of the following:
Insert picture/video: Enables you to
insert a picture or video. You can take a
new picture or video with the built-in
camera or insert an existing item.
Insert text here: Enables you to enter a
text caption or message for the slide
you inserted. You can also tap any of the
following icons:
Insert an emoticon.
Insert a web favorite.
Insert a predefined phrase.
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Insert a Contacts entry.
Insert a Calendar appointment
or task.
repeat step 7 to add another slide in this
message.
If you add more than one slide to a
message, tap the arrows in the lower right
corner of the screen to scroll among the
slides. To delete a slide, scroll to the slide you
want, press Menu (right softkey), and select
Slides > Delete Slide.
TIP
Press Done (left softkey) when you
have finished.
On the text entry screen, select menu
items for text size and color, and for the
background color.
TIP
Insert audio: Enables you to record a
message, such as a voice caption for a
picture, or insert an existing sound, such
as a ringtone. To record a new sound,
tap the record
icon in the lower-left
corner of the screen, select Record,
and record the sound. Select Add when
you have finished recording.
To remove an inserted item, press Menu
(right softkey), select Remove, and then
select the item you want to remove.
TIP
7 (Optional) Press Menu (right softkey)
and select Slides > Insert Slide and
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8 (Optional) To add a vCard (Contacts
entry), vCalendar (Calendar
appointment or task), or other file type
to a message, press Menu (right
softkey) and select Attachment. Press
Menu (right softkey) again and select
the type of file you want to add.
To remove an attachment, press Menu
(right softkey) and select Attachment.
Highlight an attachment, press Menu (right
softkey), and select Delete. To remove all
attachments, press Menu (right softkey) and
select Delete All.
TIP
9 To change the background color for the
message, press Menu (right softkey),
select Options, select Background,
and then select the color you want.
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10 To change the positioning of text and
graphics in the message, press Menu
(right softkey), select Options, and then
select Text Layout. Select the
positioning that you want, and press
Done (left softkey).
1 On the message compose screen,
press Menu (right softkey) and select
Slides > Organize Slides.
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11 Press Send (left softkey).
You can send a special type of
multimedia message, called a VoiceMail, that
contains just an audio clip you record. Press
Menu (right softkey) and select New >
VoiceMail. Record the clip, address the
message, and press Send (left softkey).
DID YOU KNOW?
You can send your message as a text
message. This may save on data charges, but
you may lose some formatting, and the
message text may be truncated. Press Menu
(right softkey) and select Send via SMS.
TIP
To save your message as a template for
future messages, press Menu (right softkey)
and select Template > Save as Template.
TIP
Organizing slides within a multimedia
message
If your message contains more than one
slide, you can change the order of the
slides and change the duration for each
slide during playback.
2 Do any of the following:
Move a slide: Highlight the slide, press
Menu (right softkey), and select Move
Forward or Move Backward.
Change display time for slides: Tap a
black arrow beneath a slide to increase
or decrease the duration. The minimum
duration is two seconds.
Insert slides: Press Insert (left softkey).
Remove slides: Press Menu (right
softkey) and select Delete.
3 Press OK
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Setting options for an outgoing
multimedia message
You can set send options for a single
multimedia message. You can also set
options for all multimedia messages you
send and receive (see Customizing
additional multimedia message settings).
1 Press Messaging
2 Select SMS\MMS.
3 Press Menu (right softkey) and select
New > MMS.
4 Select Custom to create your own
message, or select a template.
5 Press Menu (right softkey) and select
Options > Send Options.
6 Select any of the following:
Delivery: Sets whether to send the
message now or after a certain time
interval. For example, if you are
currently roaming, you might want to
wait to send messages until you are in
your home network to save data
charges.
Expiration: Sets how long messages
remain available to be sent if the
recipient’s phone or email address is not
available when you originally send the
message. For example, if your
messages generally contain information
that will not be useful to recipients after
an hour, you can set the validity for one
hour. Select Maximum to allow
messages to remain available for the
maximum period of time permitted by
your wireless service provider.
Priority: Sets High, Medium, or Low
priority.
Category: Sets the message type.
Some recipients may block certain
types of messages or allow only certain
types of messages.
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Delivery/Read report: Sets whether
you want to receive confirmation that
the message has been delivered or has
been read.
To set the options you select as the default
for all outgoing multimedia messages, press
Menu (right softkey) and select Set as
default. To restore the original default
settings, press Menu (right softkey) and
select Restore factory default.
TIP
7 Press Done (left softkey).
Receiving text messages
When your phone is on and you are in a
wireless coverage area, you automatically
receive new text messages.
When a new message notification appears,
select one of the following options:
Reply (left softkey): Opens the message
in chat view so you can view its full
contents and reply to the sender (see
Using Messaging to chat).
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Menu (right softkey) > Delete: Deletes
the new message.
Menu (right softkey) > Call sender: Dials
the sender’s phone number.
Menu (right softkey) > Save as read: Puts
the message in your SMS\MMS Inbox as
read.
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the
message in your SMS\MMS Inbox as
unread.
If you have multiple messages, the
notification includes the number of
messages.
Receiving multimedia messages
You can set your smartphone to
automatically download new multimedia
messages or to notify you that messages
are ready to download.
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When a new message notification appears,
select one of the following options:
Hide (left softkey): Dismisses the
notification.Menu (right softkey) > View:
Opens the message in chat view so you
can view its full contents and reply to the
sender (see Using Messaging to chat).
Menu (right softkey) > Dismiss:
Dismisses the notification and puts the
message in your SMS\MMS Inbox as
unread.
If you have multiple messages, the
notification includes the number of
messages.
Viewing a text message
To open a text message, do one of the
following:
•
Press Messaging
and select
SMS\MMS. From the Inbox, select the
message you want to view.
•
From a notification, select Reply. The
message opens in chat view so you can
view its full contents and reply to the
sender (see Using Messaging to chat).
Viewing a multimedia message
1 To open a multimedia message, do one
of the following:
•
Press Messaging
and select
SMS\MMS. From the Inbox, select
the message you want to view.
•
From a notification, press Menu (right
softkey) and select View. The
message opens in chat view
displaying the sender and subject (see
Using Messaging to chat).
2 Select the message in chat view to view
the full message with any inserted
images or files.
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3 With the message open, do any of the
following:
Press Menu (right softkey) when you have
a contact’s details displayed to see several
other options, like permanently blocking future
messages from this contact.
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View detailed information about the
attached file: Press Contents (left
softkey), and then press Properties (left
softkey).
Press Menu (right softkey) when you are
viewing a message’s contents to see several
other options, like saving the attached file with
a new name.
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Forward the message: Press Menu
(right softkey) and select Forward.
When viewing a multimedia
message containing multiple slides, you can
press Right on the 5-way to move to the next
slide, or press Left on the 5-way to move to
the previous slide.
DID YOU KNOW?
Reply to the message: Press Menu
(right softkey), select Reply, and then
select a reply method: MMS, SMS, or
VoiceMail.
View detailed information about the
message: Press Menu (right softkey)
and select Show > Message Detail.
View detailed information about a
recipient who is in your Contacts list:
Press Menu (right softkey) and select
Show > Contact Details.
4 Press OK
Using Messaging to chat
When you exchange more than one
message with a single contact, the
messages you exchange with that person
are grouped into a chat session. When you
select a chat session from your message
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list, the upper part of the screen displays all
messages you’ve exchanged with this
contact, and the lower part provides a text
entry area.
6 If an incoming message has a file
attached, it appears in the chat list with
this icon:
. Select the message to
open it and view the attachment.
1 Press Messaging
7 To close the chat session and return to
the account Inbox, press OK
2 Select SMS\MMS.
3 To start a new chat or continue an
existing chat, select the message to
which you want to reply. The message
opens in chat view.
NOTE In the Inbox, all messages from a
chat session are displayed as one item: a
single conversation. To view individual
messages within the conversation, select it
to reopen the chat session.
While chat view remains open,
any new messages you receive from your chat
partner appear directly on the screen, and you
do not get a new message notification.
DID YOU KNOW?
Using links in messages
4 Enter your message. You can use any of
the menu commands described in
Creating and sending a text message.
5 Press Send (left softkey).
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When you receive a text message that
contains a telephone number, email
address, or URL, you can dial the number,
send an email message, or go to the web
page immediately. Your smartphone
automatically opens the appropriate
application from the link.
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1 Open a message in the Inbox or another
folder.
2 Use the 5-way to select the phone
number, email address, or URL (appears
as underlined blue text).
3 For phone numbers, confirm or change
the number and press Call (left softkey).
If you receive a multimedia message that
contains a phone number, email address,
or URL, tap the item to open a menu of
actions you can perform.
4 Enter or edit the contact information.
5 Press Save (left softkey).
Adding a contact from a message
You can add a contact name, phone
number, or email address to your Contacts
list directly from a received message. You
can either create a new contact or add the
information to an existing contact.
1 In an open message or chat session,
select the name, phone number, or
address of the contact you want to add.
When you enter or edit a
contact phone number from a message, you
can insert one or more pauses by pressing
Menu (right softkey) and selecting Insert
Pause. You can also insert an indefinite pause
that allows you to respond to dialing
instructions by pressing Menu (right softkey)
and selecting Insert Wait.
DID YOU KNOW?
2 Select Yes.
Sorting your messages
3 Select  to create a new
contact entry for this name or address,
or select an existing contact to add the
name or address to that entry.
You can sort the messages in any folder.
1 Go to the Inbox or other folder you want
to sort.
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2 Press Menu (right softkey) and select
Tools > Sort By.
3 Select Message Type, From (sender),
Received (date received), or Subject.
Messages you delete are moved to the
Deleted Items folder. To remove these
items from your smartphone completely,
press Menu (right softkey) and select
Tools > Empty Deleted Items.
Deleting messages
1 Go to the Inbox or other folder
containing the message you want to
delete.
2 Do one of the following:
•
To delete one message, highlight it.
NOTE If you highlight a conversation
containing multiple messages, all of the
chat messages are marked for deletion.
•
To delete multiple consecutive
messages, tap and drag with the
stylus to highlight all the messages
you want to delete.
•
To delete all messages at once, press
Menu (right softkey) and select Tools
> Clear “SMS\MMS” and skip to
step 4.
3 Press Delete (left softkey).
4 Select Yes to confirm the deletion.
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Setting message
preferences
You can set options for both text and
multimedia messages in the Messaging
application. You can set options for all
messages and for multimedia messages
only.
You can also set send options for a single
text message (see Creating and sending a
text message) and for a single multimedia
message (see Setting options for an
outgoing multimedia message).
Customizing settings for text and
multimedia messages
1 Press Messaging
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2 Do one of the following:
Use Unicode when necessary:
Automatically converts a message to
Unicode language if the receiving
device requires it.
If the account list is displayed: Press
Menu (right softkey) and select
Options.
If the message list for a specific
account is displayed: Press Menu
(right softkey) and select Tools >
Options.
3 Select SMS\MMS.
4 Select either or both of the following:
Request delivery notifications:
Indicates whether you want to receive a
confirmation when a message is
delivered.
5 Press OK
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Customizing additional multimedia
message settings
BEFORE YOU BEGIN If you want to enter
new server information or change existing
server information in step 6 below, obtain
the following from your wireless service
provider or your multimedia message
service center:
•
Server name
•
Gateway
•
Port number
•
Server address
•
Connection method
•
Maximum size of outgoing messages
•
WAP version
1 Press Messaging
2 Select SMS\MMS.
3 Press Menu (right softkey) and select
MMS Options.
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4 On the Preferences tab, select any of
the following:
Allow read report: Sets whether you
want to receive confirmation that the
message has been read.
Retrieval mode: Sets whether
multimedia messages are downloaded
automatically both when you are in your
home network and are roaming,
messages are downloaded when you
are in your home network only, or you
receive a prompt to download
multimedia messages manually.
Save sent messages: Specifies that
sent multimedia messages are to be
saved in the Saved folder on your
smartphone.
To free up storage space on your
smartphone, uncheck this option.
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Reject all messages: Indicates that all
incoming messages are to be rejected.
Allow delivery report: Sets whether
you want to receive confirmation that
the message has been delivered.
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5 Select the Blacklist tab to view names
and phone numbers that you have
blacklisted. To remove an entry from the
blacklist, tap and hold on the entry with
the stylus and select Delete.
6 Select the Servers tab and do one of
the following. Press Done (left softkey)
when you have finished.
View or edit existing server
information: Select the server name.
Enter new server information: Select
New. To enter or edit server
information, use the information you
obtained from your wireless service
provider or multimedia message service
center.
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To see all of the server options, tap and
drag the scroll bar with the stylus.
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Set a server as the default for
sending multimedia messages
Highlight the server name and select
Set As Default.
7 Press OK
storage, greater message security, and
easier filing of messages.
Windows Live Messenger: Enables you to
see who’s online and exchange instant
messages (IM). Make calls to phones and
computers (including video calls) and
exchange pictures and other files.
Using Live Search
1 Press Start
and select Programs.
Using Windows
LiveTM
2 Select Windows Live
NOTE Windows LiveTM is not supported by
5 Select the item you want from the
search results. If the item you want
does not appear, select More to see
more results.
Windows Live is a set of services that
combines online search features, email,
and instant messaging:
Live Search: Enables you to search for text
on the web directly from your smartphone.
Windows Live Mail: The next generation
of the Hotmail web-based email
application. Windows Live Mail offers more
3 In the search bar at the top of the
screen, enter the text you want to find.
4 Press Center
all wireless service providers.
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Setting up Windows Live Mail
BEFORE YOU BEGIN You must have an
existing Windows Live, MSN, or Hotmail
account to use Windows Live Mail. If you
do not have an account, use the web
browser on your smartphone to go to
hotmail.com, and follow the steps you find
there to set up an account.
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1 Press Start
and select Programs.
2 Select Windows Live
3 Select Sign in to Windows Live.
6 Press Next (left softkey).
4 The first time you sign into Windows
Live, press Accept (left softkey).
5 Enter your Windows Live, MSN, or
Hotmail email address and password.
Leave the Save password box checked if
you want to have your password
entered automatically.
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7 Check the Live Search bar box to have
the Live Search bar appear on your
Today screen. Check the Windows Live
services box to have Windows Live
Email and Windows Live Messenger
appear on your Today screen.
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8 Press Next (left softkey).
9 Select any of the following:
Sync e-mail: Sets whether you want to
download your Windows Live Mail
messages to your smartphone (see
Using Windows Live Mail.
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10 Press Next (left softkey).
Synchronization of Windows Live email
and contacts (if selected) takes place.
11 After synchronization has finished,
press Done (left softkey). Your most
recently received email message is
displayed.
Store Windows Live contacts in your
mobile phone’s contact list: Sets
whether you want your Windows Live
contacts to appear in Contacts. If you
do not check this box, only your
Windows Live email messages are
synchronized with your smartphone.
Merge duplicate contacts: Sets
whether you want to merge any
synchronized Windows Live contact
with any duplicate contact that’s already
in Contacts, so that there is only one
entry for this contact. If you leave the
box unchecked, two entries appear for
any duplicate entry in Contacts.
Using Windows Live Mail
BEFORE YOU BEGIN Make sure that your
phone is on and that you’re inside a
coverage area (see Turning your phone on).
1 Press Start
and select Programs.
2 Select Windows Live
3 To synchronize email, contact, and/or
Windows Live Messenger information,
do the following:
•
Press Down
to move the highlight
to the field directly beneath the Live
Search bar.
•
Press Right
appears.
or Left
until Sync
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•
Press Center
. Information is
synchronized for any of the
applications you selected during
setup.
Using Windows Live Messenger
BEFORE YOU BEGIN
•
You must have an existing Windows
Live, MSN, or Hotmail account to use
Windows Live Messenger. If you do not
have an account, use the web browser
on your smartphone to go to
hotmail.com, and follow the steps to set
up an account.
•
Make sure that your phone is on and
that you’re inside a coverage area (see
Turning your phone on).
4 To read your email, do the following:
•
With the same field highlighted, press
Right or Left until Windows
Live Hotmail appears.
•
Press Center
. The Messaging
application opens, displaying your
Windows Live Hotmail Inbox. You can
view, send, and work with messages
in your Windows Live Hotmail
account in the same way as with
messages for any other account.
1 Press Start
and select Programs.
2 Select Messenger
3 Press Sign in (left softkey).
DID YOU KNOW? You can also access your
Windows Live Hotmail Inbox by opening the
Messaging application and selecting your
Windows Live Hotmail email account.
You can set an option to have messages
pushed to Windows Live Mail on your
smartphone as they arrive on the server. Open
Windows Live, press Menu (right softkey),
and select Options. Select Sync schedule,
select the Sync frequency list, and then
select As items arrive.
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4 If you have not already set up a
Windows Live Mail account on your
smartphone (see Setting up Windows
Live Mail), the first time you sign into
Windows Live Messenger, press
Accept (left softkey).
5 If prompted, enter your Windows Live,
MSN, or Hotmail email address and
password.
6 To send an instant message to a contact
who is online, highlight the contact
name and press Send IM (left softkey).
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•
Highlight the text entry bar and enter
your message text.
•
Press Voice clip (left softkey) and
record a voice note by speaking
clearly with your smartphone held up
facing you.
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8 (Optional) To add an emoticon to your
message, press Menu (right softkey),
select Add emoticon, and then select
the emoticon you want.
If the contact you want is offline, send an
email message instead. Highlight the contact
name and press Send e-mail (left softkey).
Enter a subject and body text for the email
message and press Send (left softkey).
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10 (Optional) To exchange messages with
more than one person, press Menu
(right softkey) and select Options >
Add participant. Select the participant
you want to add.
7 Do one of the following:
9 (Optional) To send a picture or other file,
press Menu (right softkey), select
Send, and then select the type of file
you want to send. Capture or select the
picture or other file you want.
11 To end the messaging session, press
Menu (right softkey) and select End
conversation. If you are exchanging
messages with more than one person,
select End all conversations to stop all
the sessions at once.
Text entry bar
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From the Messenger contacts list screen,
press Menu (right softkey) and select options
to add, block, or remove a contact; change
your status to Busy, Away, and so on; add a
display picture or personal message; and
more.
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C H A PT ER
Your connections to the web
and wireless devices
You use the web for so many things: finding driving directions,
getting news, buying gifts, checking web-based email. With your
wireless service provider’s network and your smartphone’s web
browser, you can take the web with you almost anywhere you go.
The Bluetooth® wireless technology on your Palm® Treo™ Pro®
smartphone helps you easily set up wireless connections to a
number of devices. You can also use your smartphone to connect
your computer to the Internet and to share contacts or your
favorite photos. Or use the Wi-Fi feature to connect to a public,
work, or home network.
Benefits
•
Carry the web with you
•
•
Enjoy cable-free connectivity:
Connect to Bluetooth headsets
and car kits
Connect your computer to the
Internet through your smartphone
•
Choose the method of connecting
to the Internet that’s most
convenient for you
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In this chapter
Browsing the web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Working with streaming content . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Getting online travel information and tools. . . . . . . . . . . . . . . . . . . . 172
Determining your GPS location . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Connecting to a Wi-Fi network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Connecting to devices with Bluetooth® wireless technology . . . . . 183
Using your device as a wireless modem . . . . . . . . . . . . . . . . . . . . . 187
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Browsing the web
Internet Explorer Mobile provides quick and
easy access to web pages. You can view
most sites on your smartphone that you
can view on your computer, including those
with security and advanced features, such
as JavaScript and frames.
Internet Explorer Mobile supports
JavaScript, Secure Sockets Layer (SSL),
and cookies, but does not support plug-ins
(Flash, Shockwave, VBScript, WML script,
and so on) or Java applets.
BEFORE YOU BEGIN Do the following:
•
Be sure to subscribe to data services
from your wireless service provider.
This is necessary for browsing the web.
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
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Viewing a web page
By default, Internet Explorer Mobile scales
web page content to fit your smartphone
screen so that you can view most of the
information without scrolling left or right.
You can also start a web
search from your Today screen by selecting
the Web search field, entering the item you
want to find, and pressing Center on the
5-way.
DID YOU KNOW?
For additional information on features
supported by Internet Explorer Mobile, visit
microsoft.com.
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DID YOU KNOW? The Security certificates and
128-bit SSL strong encryption enable you to
browse secure sites, such as online shopping,
banking, and email. Remember, some secure
sites also require a specific browser and may
not work with Internet Explorer Mobile. Ask
the organization for an alternate web address
(URL) that is compatible with Internet Explorer
Mobile.
1 Press Start
Explorer.
and select Internet
If your Today screen is displayed, press
Internet (right softkey) to open Internet
Explorer Mobile.
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2 Highlight the address line, enter the
address of the web page you want to
view, and press Center
. To return to
a recently viewed page, select the
address line list, and then select the
web address.
DID YOU KNOW? If you browse to a secure web
page, the lock icon in the address line appears
closed instead of open.
Fit To Screen: Maintains a layout similar
to what you see on a desktop computer,
but it makes items smaller and arranges
the content so that you can see most of
it without scrolling horizontally.
Desktop: Keeps the same layout and
size as on a desktop computer, which
requires both horizontal and vertical
scrolling.
Full Screen: Hides the status and
navigation areas and fills the entire
screen with the web page. To exit full
screen mode, press the right softkey, or
tap and hold anywhere on the screen
and uncheck Full Screen.
Show Pictures: Shows or hides
pictures on web pages. Hiding pictures
speeds up the time it takes to load
pages.
3 Press Menu (right softkey), select
View, and then select one of the
following:
One Column: Arranges web pages into
one column that is as wide as the
screen, so that you don’t have to scroll
horizontally.
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4 Press OK
Mobile.
to close Internet Explorer
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Navigating web pages
Here are some tips on viewing web pages
and moving around in them:
View the previous page: Press Back (left
softkey) or Backspace .
Move forward through viewed pages
after having moved back to a previous
page: Press Menu (right softkey) and
select Forward.
Go to your home page: Press Menu (right
softkey) and select Home.
Refresh a page: Press Menu (right
softkey) and select Refresh.
Scroll through the page in One Column
View or Default View: Press Up
or
Down . In Desktop View, press Up ,
Down , Left , or Right to scroll in all
directions.
Follow a link: Press Up
or Down
to
highlight the link, and then press
Center
to go to the selected page. You
can also tap the link on the screen with the
stylus.
Send email from a web page: Select the
address link. You need to configure an
email application on your smartphone
before you can use this feature (see Your
email).
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Shrink the web page to fit on the screen:
Press Menu (right softkey), select View >
Zoom Out. To return to normal view, press
Zoom In (left softkey).
Adjust text size: Press Menu (right
softkey), select View > Zoom Level, and
then select the size you want.
View page properties: Press Menu (right
softkey) and select Tools > Properties.
View items in a list: Select the list and
scroll using Up
or Down .
Cycle between list items: Press Left or
Right , and then press Center
to
select a list item.
Interact with a form: Press Center
to
interact with the form, and then press
Center
again to stop interacting with
the form.
Send a link: Press Menu (right softkey)
and select Tools > Send Link. Select the
option you want to use to send the link:
SMS\MMS (text message), MMS
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(multimedia message), or an email
account.
3 (Optional) Select Name and enter a
different description.
Creating a favorite
4 (Optional) Select Create in, and then
select the folder where you want to
create the favorite.
Favorites let you bookmark a web page so
that you can instantly access it without
entering the web address.
BEFORE YOU BEGIN First, create the
folders where you want to store your
favorites first. After you create a favorite,
you can’t move it to another folder (see
Organizing your favorites).
1 Go to the page you want to mark as
a favorite.
2 Press Menu (right softkey) and select
Add to Favorites.
5 Select Add.
To delete a favorite or folder, press Menu
(right softkey) and select Favorites. Select the
Add/Delete tab, highlight the item you want
to delete, and select Delete. Select Yes to
confirm deletion and press OK.
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Viewing a favorite
1 Press Start
Explorer.
and select Internet
2 Press Menu (right softkey) and select
Favorites.
When you first open Internet Explorer,
press Favorites (left softkey) to view your
favorites.
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3 Select the page you want to view in the
list.
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Organizing your favorites
You can create folders to organize your
favorites. For example, you can store travel
links in one folder, stock links in another,
and business links in a third folder.
1 Press Start
Explorer.
and select Internet
3 (Optional) To have the file open
automatically after being downloaded,
check the Open file after download
box.
4 Do one of the following:
2 Press Menu (right softkey) and select
Favorites.
3 Select the Add/Delete tab.
4 Select New Folder.
5 Enter a name for this folder and select
Add.
6 Press OK
To download any other type of file:
Select the link to the file
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To save the file with its current name
to the default location (My
Documents or My Pictures): Select
Yes.
To save the file with a different name
or to a different location: Select Save
As and enter any of the following:
•
Downloading files and images from a web
page
Select Name and enter a new name
for the file.
•
You can download files that are usable on
your smartphone, such as new
applications, MIDI ringtones, or pictures.
Select the Folder list, and then select
the folder where you want to save the
file.
•
Select the Location list, and then
select where you want to store
the file: Main memory or Storage
card. The Storage card option appears
only if you have an expansion card
(sold separately) inserted into your
smartphone.
•
Select Save.
1 Go to the page that contains the link to
the file you want to download.
2 Do one of the following:
To download a picture: Tap and hold
on the image with the stylus, and select
Save Image.
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Copying text from a web page
You can copy text from a web page and
paste it in other applications.
1 Use the stylus to highlight the text you
want to copy.
2 Press Menu (right softkey) and select
Edit > Copy.
3 Go to the application in which you want
to paste and position the cursor where
you want to paste the text.
4 Press Menu (right softkey) and select
Edit > Paste.
1 Press Menu (right softkey) and select
Tools > History.
2 (Optional) Tap the Show list in the
upper-left and select how you want to
sort the History list.
3 Select the web page you want to view.
Customizing your Internet Explorer
Mobile settings
1 Press Menu (right softkey) and select
Tools > Options.
2 On the General tab, set any of the
following options:
If Internet Explorer Mobile does not
recognize a phone number as dialable, you
can copy the phone number (as text) and
paste it into the phone Keypad.
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You can copy the text from the entire web
page. With the cursor anywhere on the page,
press and hold Center on the 5-way and
select Select All Text. Press and hold Center
again and select Copy.
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Returning to recently viewed pages
The History list stores the addresses of the
pages you visited recently.
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Home page: Sets the page that
appears when you open Internet
Explorer Mobile. To set the home page,
first navigate to that page in Internet
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Explorer Mobile, access this settings
screen again, and select Use Current.
To select the original home page, select
Use Default.
Default character set: Sets the
character set for the web pages you
view.
4 Select the Security tab and set any of
the following options:
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Allow cookies: Sets whether your
smartphone accepts cookies (small files
containing info about your identity and
preferences). The page sends the file
and stores it on your smartphone.
3 Select the Memory tab and set any of
the following options:
Clear Cookies: Deletes any cookies
stored on your smartphone.
Save links to pages visited in the
past: Sets how many days of activity
the History list stores.
Clear History: Empties the History list.
Delete Files: Removes web files that
you previously viewed or synchronized
with your computer.
Warn when changing to a page that
is not secure: Sets whether a message
appears when you switch from a secure
page to one that is not secure.
Warn when page content is blocked
due to security settings: Sets whether
a message appears when you attempt
to open a page that does not meet the
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security standards associated with your
smartphone.
5 Press OK
Protocol (RTSP) website containing the
content you want to view.
1 Press Start
and select Programs.
2 Select Streaming Media
Working with
streaming content
When you select a link to view streaming
content in your smartphone’s web
browser, the Streaming Media app works
in the background to display the content.
You can also access streaming media by
entering a web address in the Streaming
Media app itself.
4 Enter the address of the RTSP website
containing the media you want to view.
5 Press Connect (left softkey).
Viewing streaming content
Do any of the following while viewing the
content:
Begin playback: Tap
Pause playback: Tap
Rewind: Tap
Connecting to streaming content
BEFORE YOU BEGIN Do the following:
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•
Be sure to subscribe to data services
from your wireless service provider.
•
Make sure your phone is on and that
you’re inside a coverage area (see
Turning your phone on).
•
Make sure you know the web address
(URL) of the Real Time Streaming
WORKING WITH STREAMING CONTENT
3 Press Connect (left softkey).
Fast forward: Tap
Zoom in or out: Press Up
on the 5-way.
or Down
Mute the sound: Press Menu (right
softkey) and select Mute.
View the content on the full screen:
Press Menu (right softkey) and select Full
screen.
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View content properties: Press Menu
(right softkey) and select Properties.
Customizing Streaming Media
1 Press Start
and select Programs.
2 Select Streaming Media
3 Press Menu (right softkey) and select
Options.
4 On the Playback tab, select any of the
following options:
amount of content in each chunk, but
you may have to wait longer for each
chunk to be streamed.
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Do not show ‘Connect to Internet’
message: Specifies whether you want
to be alerted if you attempt to connect
to a streaming media site when your
smartphone is not connected to the
Internet. If this box is checked, your
smartphone automatically connects to
the Internet if it is not already
connected.
5 Select the Networks tab, and then
select any of the following options:
Media Buffer: Content is streamed in
chunks of several seconds each. The
interval you select specifies how many
seconds’ worth of content are sent in
each chunk. Selecting a higher number
means that you can view a longer
Connect via: Specifies the method you
want to use to connect to the streaming
website: your wireless service provider
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connection (ISP), your work network, or
another type of network connection.
Using WorldMate
UDP port range: Specifies the lowest
and highest port numbers for the
network to use when searching for UDP
ports for streaming media.
2 Select WorldMate
6 Press OK
1 Press Start
and select Programs.
3 Press Next (left softkey).
4 The first time you open the app, press
Accept (left softkey).
5 Enter your email address, and then
enter it again to confirm.
Getting online travel
information and tools
With WorldMate, you can gain access to
your travel itinerary details, global weather
forecasts, world clocks, currency, clothing
size and measurement converters, a tip
and tax calculator, and more.
Downloading the WorldMate application
1 Press Start
and select Programs.
2 Select Get WorldMate
3 Follow the onscreen instructions to
download and install the software.
6 Make up and enter a password of your
choice. This does not need to be your
email account password.
7 Press Submit (left softkey).
8 Select the city nearest to your home
city.
9 Press Next (left softkey).
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10 Select an option to access a WorldMate
feature: Weather Center, Flight
Center, My Itinerary, Travel Tools, or
Converters.
Determining your
GPS location
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QuickGPS can speed up the process of
determining your GPS position by
downloading the latest satellite information
over your smartphone’s Internet
connection.
1 Press Start
and select Programs.
2 Select QuickGPS
3 Press Center
information.
to download satellite
NOTE For each feature, some options are
available to WorldMate Professional
subscribers only. WorldMate Professional
is a paid service. To subscribe, select Go
Pro.
TIP From any screen, press Menu (right
softkey) and select Options to set the interval
for automatically updating weather and other
information, set the temperature display
format, and set whether to automatically
preview your itinerary.
To customize QuickQPS, press Menu (right
softkey) and select Options. You can
choose whether to be notified when your
GPS satellite information expires, whether
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to automatically download new satellite
information, and whether to perform an
automatic download when your
smartphone is connected to your computer
using the USB cable.
Why use a Wi-Fi connection?
A Wi-Fi connection is especially helpful in
the following situations:
•
You’re outside a coverage area and you
want to access the web.
•
Your your wireless service provider’s
plan incurs additional charges for data
services and you want to minimize data
service charges by using a Wi-Fi
connection instead.
•
You’re inside a coverage area, but
outside your wireless service provider’s
UMTS (3G or HSDPA) coverage area. (A
Wi-Fi connection may provide faster
throughput than a GPRS or EDGE data
connection.)
•
You want to maintain a web connection
while talking on the phone.
Connecting to a Wi-Fi
network
Many environments, such as corporate
offices, coffee shops, airports, and libraries,
offer access to a Wi-Fi network. A Wi-Fi
network is a wireless local area network
(WLAN) based on the 802.11 standard.
When you’re within range of an accessible
Wi-Fi network, you can use your
smartphone’s Wi-Fi feature to connect to
that network and access the web.
Wi-Fi access point Also called a
hotspot. A network device with an antenna
that provides wireless connections to a larger
network.
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CONNECTING TO A WI-FI NETWORK
Are there different types of Wi-Fi
networks?
There are two types of Wi-Fi networks:
Open networks: These networks
broadcast their name (SSID) and do not
require you to enter a password or other
settings. To learn how to connect to an
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open network, see Connecting to an open
network.
Secure networks: These networks may
broadcast their name, but at the very least,
they require you to enter a password that
you get from an administrator (who may
be, for example, the librarian or the person
behind the counter at the coffee shop). You
may also have to get other network
settings from the system administrator. To
learn how to connect to a secure network,
see Connecting to a secure network.
If you’ve already set up a connection to a
secure network and want to reconnect to
it, follow the steps in Connecting to an
open network.
When Wi-Fi is on, your Today screen
displays Wi-Fi: On.
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By default, when your screen turns off, the
Wi-Fi feature turns off to save power. Wi-Fi
does not turn back on automatically when
your screen turns back on. You can adjust the
Wi-Fi settings to keep Wi-Fi on all the time.
See Customizing Wi-Fi settings for details.
TIP
Connecting to an open network
You can connect to an open network or to a
secure network for which you already set
up a connection. If you have access to
multiple Wi-Fi networks, you can select the
network to which you want to connect.
NOTE The WEP (wired equivalent privacy)
Turning the Wi-Fi feature on and off
BEFORE YOU BEGIN Make sure your
smartphone screen is on (see Waking up
the screen and turning it off).
•
To turn Wi-Fi on, press Wi-Fi
(on
the side of your smartphone near the
stylus slot).
•
To turn Wi-Fi off, press and hold
Wi-Fi
encryption method is enabled by default
and may interfere with your ability to
connect to a network that broadcasts its
name. See Connecting to a secure network
to learn how to disable WEP encryption.
1 Press Wi-Fi
(on the side of your
smartphone near the stylus slot). What
happens next depends on the state of
Wi-Fi before you pressed the button:
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Wi-Fi was already on: Your
smartphone scans for available
networks and automatically connects
when possible. If your smartphone does
not automatically connect and the
Configure Wireless Networks screen
appears, highlight the network you
want, and press Connect (left softkey).
Wi-Fi was off: A notification appears
listing three available networks. If the
network you want appears, highlight it
and press OK (left softkey) to connect. If
the network you want does not appear,
select Show all networks, highlight the
network you want, and press Connect
(left softkey).
To dismiss the notification without
connecting to a network, press Menu (right
softkey) and select Dismiss. To turn off the
notification feature, press Menu (right softkey)
and select Don’t show this message again.
You can turn the feature back on later (see
Customizing advanced Wi-Fi settings).
TIP
2 When the connection message
appears, press Dismiss (right softkey).
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CONNECTING TO A WI-FI NETWORK
Narrow the list of networks that appear on
the Configure Wireless Networks screen by
selecting Networks to access and then
selecting Only access points or Only
computer-to-computer.
TIP
Some locations, such as airports or coffee
shops, provide an open network but charge
a fee to use it. After you connect your
smartphone to the network, you need to
open Internet Explorer Mobile and register
with the Wi-Fi service provider before you
can check email or browse the web.
Connecting to a secure network
To set up a connection to a secure network
for the first time, do the following:
1 Press Wi-Fi
(on the side of your
smartphone near the stylus slot). What
happens next depends on the state of
Wi-Fi before you pressed the button:
Wi-Fi was already on: Your
smartphone scans for available
networks and automatically connects
when possible. If your smartphone does
not automatically connect and the
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Configure Wireless Networks screen
appears, highlight the network you
want, and press Connect (left softkey).
2 Enter the following settings and press
Next (right softkey):
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Wi-Fi was off: A notification appears
listing three available networks. If the
network you want appears, highlight it
and press OK (left softkey) to connect. If
the network you want does not appear,
select Show all networks to open the
Configure Wireless Networks screen,
highlight the network you want, and
press Connect (left softkey).
NOTE As you continue with this
procedure, some screen are not displayed,
and you can skip those steps.
Network name: Specifies the SSID
provided by the system administrator.
Connects to: Sets whether this
connection connects to the Internet or
to Work. (You may need to select Work
to access a corporate intranet.)
This is a hidden network: Sets
whether the network broadcasts its
name. Check this box to connect to
hidden networks now and in the future.
This is a device-to-device (ad-hoc)
connection: Leave this box unchecked
to connect to a Wi-Fi access point
(network). Check this box if you’re
connecting to another device.
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3 Enter the following settings and press
Next (right softkey):
password is also known as a
preshared key (PSK).
•
WPA2: Indicates that the network
provides government-grade security
with an AES encryption algorithm.
•
WPA2-PSK: Indicates that the
network is a WPA2 network that
requires a preshared key (password).
Data Encryption: Sets the encryption
method. (The options in this list vary
based on your Authentication setting.)
Authentication: Sets the method used
to identify devices that connect to the
network:
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•
Open: Indicates that the network
uses open authentication.
•
Shared: Indicates that the network
uses shared authentication.
•
WPA: Indicates that the network is a
WPA network that uses 802.1x
protocols.
•
WPA-PSK: Indicates that the network
is a WPA network that requires a
password that is shared between the
network and your smartphone. This
CONNECTING TO A WI-FI NETWORK
•
Disabled: Turns data encryption off.
•
WEP: Turns on the Wired Equivalent
Privacy encryption method.
•
TKIP: Turns on the Temporal Key
Integrity Protocol encryption method.
This method is often used to encrypt
WPA and WPA-PSK connections.
•
AES: Turns on the Advanced
Encryption Standard protocol. (This
method is often used to encrypt
WPA and WPA-PSK connections.)
The key is automatically provided:
Indicates whether you need to specify
the network key and key index provided
by your system administrator, or
whether the network provides this
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information. The availability of these
options varies based on your
Authentication and Data Encryption
settings.
Disconnecting from a network
To disconnect from a Wi-Fi network, do
one of the following:
•
To save any settings you entered, so
that your smartphone automatically
connects to this network the next time
you are within range and the Wi-Fi
feature is turned on, press and hold
Wi-Fi
to turn off the Wi-Fi feature.
•
To remove the network settings from
memory, so that your smartphone does
not automatically connect to this
network the next time you are within
range and the Wi-Fi feature is turned on,
press Menu (right softkey) and select
Remove Settings.
4 Enter the following settings and press
Finish (right softkey):
Use IEEE 802.1x network access
control: Lets you set these parameters
if required by the network.
EAP type: Specifies the Extensible
Authentication Protocol type.
5 Press OK
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Customizing Wi-Fi settings
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Wi-Fi Prefs
. The Main and
Advanced tabs show the status of the
Wi-Fi feature and display information
about an active Wi-Fi connection.
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3 Select the Power Mode tab and set any
of the following:
automatically connects to that
network.
•
Power Save Mode: Adjusts power
consumption between maximizing
network connection performance and
maximizing battery life.
Connection: Sets when the Wi-Fi
feature is on and when your
smartphone attempts to search for
networks.
•
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On button press: Leaves the Wi-Fi
feature off until you press Wi-Fi
to turn it on. After you turn the Wi-Fi
feature on, your smartphone searches
for available networks. If a network to
which you previously connected is
available, your smartphone
CONNECTING TO A WI-FI NETWORK
Always On: Leaves the Wi-Fi feature
on, and your smartphone searches for
available networks whenever the
screen is awake. If a network to which
you previously connected is available,
your smartphone automatically
connects to that network. When this
mode is enabled, you can prevent
your smartphone from searching for
networks by pressing and holding
Wi-Fi
to turn the Wi-Fi feature
off.
4 Select the LEAP tab and do any of the
following:
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Create a new LEAP entry: Select New.
A LEAP entry is a security feature that
protects the WEP key.
Modify an existing entry: Highlight the
entry and select Modify. Enter the new
information.
Delete an entry: Highlight the entry
and select Delete.
5 Select the Enroll tab and set any of the
following:
NOTE Ask your network administrator for
the username, password, and server name
for the Wi-Fi network you want to access.
User: Specifies your username for this
Wi-Fi network.
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Password: Specifies the password
associated with the username you
specified on this screen.
Server: Specifies the name of the
Internet Information Server (IIS) that
stores the security certificate
information for this Wi-Fi network.
Retrieve Certificate: Obtains a
certificate based on the information
your entered.
6 Press OK
Customizing advanced Wi-Fi settings
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Wi-Fi
3 On the Wireless tab, press Menu (right
softkey) and select Advanced.
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Customizing network adapter settings
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Wi-Fi
3 Select the Network Adapters tab and
set any of the following:
4 Select either of the following:
Turn on available network
notification: Sets whether a list of
networks appears when you turn on the
Wi-Fi feature.
Turn off Wi-Fi if not connected in:
Sets the time interval for turning off the
Wi-Fi feature if your smartphone does
not connect to a network.
5 Press Save (right softkey).
6 Press OK
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My network card connects to: Sets
the default network connection type for
your smartphone: Work or The
Internet.
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Tap an adapter to modify settings:
Lets you edit network adapter
information. Select the adapter you
want, and then select either of the
following tabs:
•
IP Address: Sets whether the server
assigns an IP address, or whether you
enter a specific IP address.
•
Name Servers: Lets you enter the
addresses of primary and alternate
DNS and WINS servers.
4 Press OK
Connecting to
devices with
Bluetooth®
wireless technology
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With the Bluetooth® wireless technology
on your smartphone, you can connect to a
number of Bluetooth devices such as a
headset or hands-free car kit, as well as to
other phones, handhelds, or piconets.
When you connect to another device, you
create a partnership (also referred to by
terms such as trusted pair, trusted device,
or pairing) with that device. If your
computer is enabled with Bluetooth
wireless technology, you can also
synchronize wirelessly or use your phone
as a wireless modem.
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Partnership Two devices—for
example, your smartphone and a hands-free
device—that can connect because each
device finds the same passkey on the other
device. After you form a partnership with a
device, you don’t need to enter a passkey to
connect with that device again.
KEY TERM
Piconet An ad-hoc network of
devices that uses Bluetooth wireless
technology to connect one master device with
up two seven active slave devices.
in this section to add other devices to your
trusted device list, such as your computer.
Check your battery level before
establishing a Bluetooth connection. If the
battery level is low, you can’t make a
Bluetooth connection.
DID YOU KNOW?
KEY TERM
You can create a list of Bluetooth devices
that you trust to communicate with your
smartphone. When communicating with
trusted devices, your smartphone skips the
discovery process and creates a secure link
as long as the device is within range.
Bluetooth range is up to 10 meters
(30 feet) in ideal conditions. Performance
and range are affected by physical
obstacles, radio interference from nearby
electronic equipment, and other factors.
Entering basic Bluetooth settings
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Bluetooth.
3 Select the Mode tab and check the Turn
on Bluetooth box.
When you configure a headset (see
Connecting to a Bluetooth® hands-free
device), the headset is automatically added
to your trusted device list. Follow the steps
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You can also turn the
Bluetooth feature on and off from your Today
screen. Select your wireless service provider
name or Phone off to open Comm Manager,
select Bluetooth, and then press Exit (left
softkey).
DID YOU KNOW?
3 Select the Connections tab, and then
select Bluetooth.
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4 Select the Mode tab and check the Turn
on Bluetooth box.
5 Select the Devices tab, and then select
Add new device.
4 Check or uncheck the Make the device
visible to other devices box.
Check this box to allow Bluetooth
devices that are not on your Trusted
Device list to request a connection with
your device. Your device remains
accessible to other devices until you
uncheck the box.
Requesting a connection with another
Bluetooth device
1 If necessary, prepare the device with
which you want to connect to accept a
new connection. Check the device’s
documentation for details. Be sure to
find out if the device has a predefined
passkey that you need to enter on your
smartphone in step 8.
6 Wait for your smartphone to search for
devices and to display the device list.
2 On your smartphone, press Start
and select Settings.
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7 Highlight the device with which you
want to connect and press Next (right
softkey). If the device you want does
not appear, select Refresh.
8 Enter an alphanumeric passkey
between 1 and 16 characters long and
press Next (right softkey).
IMPORTANT Some hands-free devices
have a predefined passkey. If your device
has a predefined passkey, you can find it in
the documentation for that device. Other
devices provide a screen where you enter
a passkey that you make up. In either case,
you must use the same passkey on both
your smartphone and the other device. We
recommend that where possible, you
make up a passkey of 16 alphanumeric
characters (letters and numerals only) to
improve the security of your smartphone.
The longer the passkey, the more difficult it
is for the passkey to be deciphered.
9 If the passkey is not built-in, enter the
same passkey on the other Bluetooth
device.
10 Press Done (left softkey).
You can now communicate with this
device whenever it is within range and
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the Bluetooth feature on your
smartphone is turned on. The range
varies greatly depending on
environmental factors. The maximum is
about 10 meters (30 feet).
To delete the established partnership with
a device, go to the Bluetooth Settings screen
and select the Devices tab. Highlight the
connection you want to remove, press and
hold Center on the 5-way, and then select
Delete. Select Yes to confirm the deletion.
The deleted device can no longer
automatically connect with your smartphone.
TIP
Accepting a connection from another
Bluetooth device
1 Press Start
and select Settings.
2 Select the Connections tab, and then
select Bluetooth.
3 Select the Mode tab and check the Turn
on Bluetooth box.
4 If you have already set up a partnership
with the transmitting device, your
smartphone is ready to receive the info.
If you haven’t set up a connection,
check the Make this device visible to
other devices box to let the device find
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your smartphone and request a
connection.
You can set up Internet Connection Sharing
in one of two ways:
5 When prompted to add this device,
select Yes.
•
Connect your smartphone to your
computer using the USB cable.
6 Enter the same passkey on your
smartphone and on the Bluetooth
device.
•
If your computer is enabled with
Bluetooth wireless technology, set up
your smartphone as a wireless modem
using the built-in Bluetooth technology.
7 (Optional) To give the partnership a
more meaningful name, select Display
Name and enter a new name.
8 Press Finish (right softkey).
9 When your smartphone is receiving
info, a notification tells you that a
transmission is in progress. To stop the
transmission, press Cancel (right
softkey). To close the notification, press
Hide (left softkey).
Using your device as
a wireless modem
Internet Connection Sharing (ICS) is the
feature that converts your smartphone into
a modem so that you can access the
Internet from your computer.
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Setting up a USB Internet Connection
Sharing connection
BEFORE YOU BEGIN If you have a
Windows XP computer and you
synchronize your smartphone with
ActiveSync® desktop software on your
computer using the USB cable, you must
disable the ActiveSync USB connection.
Open the ActiveSync window on your
computer, select File > Connection
Settings, and uncheck the Allow USB
connections box.
1 Connect your smartphone to your
computer using the USB cable.
2 On your smartphone, press Start
and select Programs.
3 Select Internet Sharing
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4 Select the PC Connection list, and then
select USB.
5 Press Connect (left softkey).
6 On your computer, open your web
browser to confirm that you can
connect to the Internet.
3 You should see an icon representing
your smartphone. Double-click this icon
to make sure that “Network Access
Point” or something similar appears in
the list of Bluetooth services.
Don’t see your smartphone icon or the list
of services? Check the documentation
included with your computer, or contact your
computer manufacturer for help. Different
computer models use different terminology
for the Bluetooth connection features.
TIP
Creating a Bluetooth Internet Connection
Sharing connection
BEFORE YOU BEGIN
•
Make sure your smartphone is visible
(see Entering basic Bluetooth settings).
•
Create a partnership between your
smartphone and your computer. We
recommend that you initiate the
partnership from your smartphone (see
Requesting a connection with another
Bluetooth device).
1 On your computer, double-click the icon
to open the Bluetooth connections
window. Check the documentation
included with your computer for
instructions.
2 Select the option to view devices within
range.
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4 On your smartphone, press Start
and select Programs.
5 Select Internet Sharing
6 Select the PC Connection list, and then
select Bluetooth PAN.
NOTE Keep the default setting on the
Network Connection list.
7 Press Connect (left softkey) and follow
the wizard to set up Internet Sharing.
8 On your computer, follow the steps to
accept or enable a Bluetooth PAN
connection with your smartphone.
Check the documentation included with
your computer for instructions.
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YOUR CONNECTIONS TO THE WEB AND WIRELESS DEVICES
9 After you have connected, on your
computer, open your web browser to
confirm that you can connect to the
Internet.
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C H A PT ER
Your photos, videos, and
music
Do you have a wallet bulging with photos of friends, family,
pets, and your most recent vacation?
Are you tired of carrying both your MP3 player and your phone?
Your Palm® Treo™ Pro smartphone solves both problems. You
can keep your favorite photos right on your smartphone—
videos, too. And there’s no need to carry an expensive MP3
player, because you can play music on your smartphone.
Simply transfer songs onto your smartphone or an expansion
card (sold separately) and then listen through your stereo
headphones.
Benefits
•
Never be far from your favorite
people, places, and songs
•
Arrange your photos, videos, and
songs
•
Avoid having to use a separate
photo viewer, MP3, CD, or
mini-disc player
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In this chapter
Synchronizing your pictures, videos, and music. . . . . . . . . . . . . . . . 193
Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Pictures & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
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Synchronizing your
pictures, videos, and
music
For information about installing desktop
sync software and about synchronizing
with your computer, see Installing the
desktop sync software.
You can synchronize pictures, videos, and
music files between your smartphone and
your computer so that changes you make
show up on both your computer and your
smartphone. How synchronization happens
depends on two conditions:
NOTE We strongly recommend using
Operating system: Do you use Windows
XP or Windows Vista®?
Sync direction: Are you transferring files
from your smartphone to your computer, or
from your computer to your smartphone?
NOTE The following procedures do not
apply to Windows Media Player. To sync
files that are in a Windows Media Player
library on either your smartphone or your
computer, see Synchronizing Windows
Media Player library files.
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Windows XP
Windows Media Player for synchronizing
music files.
Do the following to synchronize pictures,
videos, and music files that you originally
captured on or copied to your
smartphone.
BEFORE YOU BEGIN Turn on the option to
synchronize files (see Changing which
applications sync).
1 Sync normally as you would with the
desktop sync software.
2 To find synchronized pictures, videos,
and music on your computer, go here:
C:\Documents and
Settings\\My
Documents\Treo My Documents. This
folder has subfolders for My Music, My
Pictures, and My Videos.
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Do the following to synchronize pictures,
videos, and music files that originate on
your computer.
1 Connect your smartphone to your
computer with the USB cable.
NOTE Most ActiveSync desktop software
options are available only when your
smartphone is connected to your
computer.
2 On your computer, double-click the
icon in the taskbar in
ActiveSync®
the lower-right corner of your computer
screen to open the ActiveSync desktop
software window.
3 Under Information Type, double-click
Files to view a list of all synchronized
files.
If Files doesn’t appear under Information
Type, open the Tools menu and select
Options. Make sure the Files box is checked.
TIP
If the ActiveSync icon does not appear in
the taskbar, click Start > Programs >
Microsoft ActiveSync to open the
ActiveSync window.
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4 Do either of the following:
•
To copy a file from your computer to
your smartphone, click Add, browse
to and highlight the file, and then click
Open.
•
To delete a file from the Treo My
Documents folder on your computer
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and from your smartphone, highlight
the file name and click Remove.
3 Select Connect without setting up
your device.
NOTE If you receive an error while
4 Select Pictures, Music and Video.
synchronizing files, make sure that all of
the files you’re trying to sync are closed on
both your computer and your smartphone.
5 Select X new pictures/video clips are
available for import.
If a Treo My Documents sync folder has
been created on your computer, you can also
synchronize by dragging files into the
appropriate subfolder under that folder.
TIP
Windows Vista
NOTE We strongly recommend using
Windows Media Player for synchronizing
music files.
Do the following to synchronize pictures,
videos, and music files that you originally
captured on or copied to your
smartphone.
1 Connect your smartphone to your
computer using the USB cable.
2 On your computer, click Start > All
Programs > Windows Mobile Device
Center.
CHAPTER
YOUR PHOTOS, VIDEOS, AND MUSIC
To synchronize pictures, videos, and music
files that originate on your computer, use
Windows Media Player (see Synchronizing
Windows Media Player library files).
Camera
Your smartphone comes with an
easy-to-use, built-in, 2-megapixel camera
with up to 8x digital zoom. You can use the
camera to take and view pictures and
videos and send them to your friends and
family. To add a personal touch to your
smartphone, use your pictures as your
Today screen background and as caller ID
images, or use your videos to create video
ringtones.
You can receive and view pictures and
videos, and send pictures and videos as
attachments or multimedia messages (see
Sending a picture or video). Or add a
CAMERA
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picture to a contact (see Adding a contact).
You can also move pictures and videos to a
computer by synchronizing your
smartphone with your computer.
Sports: Captures a sequence of
3, 5, 7, or 10 still images with a
single button press.
Burst: Captures a sequence of
up to 30 still images while the
Center button is being held
down.
Selecting camera modes
By default, the camera on your smartphone
is in picture
mode, to capture standard
still images (see Taking a picture). You can
change modes to any of the following:
Video: Captures video clips.
MMS video: Captures video
clips suitable for sending as
attachments to multimedia
messages.
Contacts picture: Captures still
images and immediately gives
you the option to assign them to
a contact.
To switch camera modes, do the following:
1 Press and hold the Side button.
2 Press Left or Right until the icon
for the mode you want appears in the
upper-left corner of the screen.
Panorama: Captures a
sequence of still images
continuously and allows you to
combine them into a panoramic
view.
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Mode icon
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Taking a picture
By default, pictures are stored in the My
Pictures folder on your smartphone. If you
want to store your pictures on an
expansion card, you can change where
pictures are stored (see Customizing your
Camera settings). For information on
accessing your pictures on your Windows
XP computer, see Windows XP.
DID YOU KNOW? Pictures are captured and
stored in 16-bit color, JPG format. Resolution
settings range from a low end of QQVGA (120
x 160 pixels) to a high end of 2 megapixels
(1600 x 1200 pixels). You can change the
default setting. See Customizing your Camera
settings for details.
If you see the Video or MMS Video icon in
the upper-left corner of the screen, press Left
or Right on the 5-way until one of the camera
icons appears.
TIP
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2 Aim your smartphone as you would any
camera to frame your subject in the
smartphone screen.
3 (Optional) If the onscreen controls are
not displayed, press Up
to display
the controls and tap the screen with the
stylus to open the Quick Settings. Tap
any of the following settings repeatedly
to toggle among the options for that
item:
1 Press and hold the Side button.
Resolution: Sets the image quality.
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CHAPTER
White balance: Specifies the light
conditions.
Brightness: Sets the brightness level.
When the Quick Settings are open, press
Left or Right on the 5-way to adjust the
brightness setting. If you use the stylus, tap
the + or - icon to increase or decrease the
brightness setting.
TIP
Storage: Specifies whether to save the
picture to your smartphone or to an
expansion card (sold separately)
inserted into your smartphone. The
expansion card option appears only if
you have an expansion card inserted
into your smartphone.
Self-timer: Lets you set a self-timer
with a delay of 2 seconds or 10
seconds.
You can set additional options for the
camera (see Customizing your Camera
settings).
TIP
4 (Optional) In all modes except picture
mode, with the controls displayed,
press Up
or Down
to change the
zoom level. The zoom indicator appears
on the left side of the screen.
5 Do the following for the mode you are
using:
Picture or Contacts picture: Press
Center
to capture the picture or
start the self-timer.
Panorama: Press Center
picture you want to take.
Sports: Press and hold Center
while
following the movement of your
subject.
Burst: Press and hold Center
while
the camera takes consecutive shots.
6 Hold your smartphone still until the
picture renders. After the picture has
been captured, it appears on the Review
screen. Select one of the following:
Go back to the Camera screen to
take another picture.
Delete the picture.
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Send the picture as an attachment
to a multimedia or email
message.
View the picture in the Pictures &
Videos application (see Pictures &
Videos).
NOTE In Contacts picture mode only, a
prompt appears asking if you want to
assign the picture to a contact. Select Yes,
and then select a contact from the list or
press New (left softkey) to create a new
contact for the picture.
TIP Check the Don’t show again box to turn
off the prompt. If you turn the prompt off, you
can’t save a picture to contacts. To turn the
prompt back on, see Customizing your
Camera settings.
Recording a video
Videos can be any length, provided you
have enough storage space available. By
default, videos are stored in the My
Pictures folder on your smartphone. If you
want to store your videos on an expansion
card (sold separately), see Customizing
your Camera settings to change where
videos are stored. For information on
accessing your videos on your computer,
see Windows XP.
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1 Press and hold the Side button.
2 Press Left or Right until the video
or MMS video
icon appears in
the upper-left corner of the screen.
3 Adjust the position of your smartphone
until you see the subject you want to
record on the screen.
4 (Optional) If the onscreen controls are
not displayed, press Up
to display
the controls and tap the screen to open
the Quick Settings. Tap any of the
following settings repeatedly to toggle
among the options for that item:
Resolution: Sets the image quality.
White balance: Specifies the light
conditions.
Brightness: Sets the brightness level.
When the Quick Settings are open, press
Left or Right on the 5-way to adjust the
brightness setting. If you use the stylus, first
tap the + or - icon to specify whether you
want to increase or decrease the brightness
setting.
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Storage: Specifies whether to save the
video to your smartphone or to an
expansion card (sold separately)
inserted into your smartphone. The
expansion card option appears only if
you have an expansion card inserted
into your smartphone.
You can set additional options for the
camera (see Customizing your Camera
settings).
7 When you’re finished recording, press
Center
to stop recording.
8 After the video has been captured, it
appears on the Review screen. Select
one of the following icons:
Go back to the Camera screen to
capture another video.
Delete the video.
TIP
Send the video as an attachment
to a multimedia or email
message.
View the video in Windows Media
Player Mobile (see Playing media
files on your smartphone).
Customizing your Camera settings
1 Press and hold the Side button.
2 Tap the Menu
5 (Optional) With the controls displayed,
press Up
or Down
to change the
zoom level. The zoom indicator appears
on the left side of the screen.
6 Press Center
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CAMERA
to start recording.
icon.
3 On the Capture Settings tab, set any of
the following options. Not all options
appear in all camera modes.
Effect: Sets a special effect such as
grayscale or sepia.
Time Stamp (camera, sports, and
burst modes only0: Sets whether the

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