Panasonic of North America 927150TX Hearing Aid User Manual WH 17C 15C 13C indd
Panasonic Corporation of North America Hearing Aid WH 17C 15C 13C indd
Revised User Manual
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| Document ID | 1581401 |
| Application ID | Ruh68Xai+ASJtHpe5UlW4g== |
| Document Description | Revised User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 96.06kB (1200747 bits) |
| Date Submitted | 2011-11-15 00:00:00 |
| Date Available | 2011-10-12 00:00:00 |
| Creation Date | 2011-10-20 15:33:42 |
| Producing Software | Acrobat Distiller 10.1.0 (Windows) |
| Document Lastmod | 2011-10-20 15:33:42 |
| Document Title | WH-17C_15C_13C.indd |
| Document Creator | Adobe InDesign CS5_J (7.0.4) |
| Document Author: | 0605307 |
Operating Instructions Hearing Instrument R1-W Model No. WH-R17C WH-R15C Model No. WH-R13C Model No. Before using the Panasonic Hearing Instrument R1-W series, please be aware of the following restrictions: · R1-W series cannot be used outside the United States. The information contained in this manual is important for safe and reliable operation. Anyone who will handle, maintain, store, or dispose of your hearing instrument should read this document. Carefully read and thoroughly understand this entire document before attempting to set up and operate the hearing aid. Failure to follow the operating instructions may result in poor performance of the hearing aid or even can result in serious and sometimes permanent bodily injury. Keep this document for future reference. If you have any questions, consult the dispenser where you purchased your hearing aid. The Limited Warranty document is enclosed together in the package. Keep it in a secure place. Make sure that it is properly completed, signed with the authorized dispenser’s name, and filled in with date of original purchase, name of dispenser and other important information. Introduction Before Use We would like to thank you for purchasing the Panasonic Hearing Instrument. The Panasonic Digital Hearing Instrument helps optimize both intelligibility and comprehension for the hearing impaired. The type of hearing aid that will work best for you depends on the type and severity of your hearing loss and usage conditions. You will need to get a thorough hearing evaluation and have your ears examined by an ear specialist or an audiologist. They will suggest the most appropriate type of hearing aid for you depending on the type and degree of hearing loss. In order to get the right hearing aid that will be tailored to meet your individual needs and lifestyle, be sure to have your hearing aid properly fitted and fine-tuned to your ears, as an improper fit can cause comfort and flexibility issues, and even further damage to the ear. It is important to keep in mind that hearing aids will not restore normal hearing, nor will they halt the progression of hearing loss. They are intended to compensate for impaired hearing. They should be used only for the purpose they are designed and directed. Carefully read the instructions and make sure you fully understand the operation of the hearing aid before using it. Continuously operating equipment Before Use Package contents ........................................................... 4 Warning to hearing aid dispensers .................................. 6 Important notice for prospective hearing aid users ............ 7 Children with hearing loss ................................... 8 Safety precautions .............................................. 9 Usage instructions ............................................ 16 Operations Component description ................................................ 20 Basic operational flow .................................................. 20 i-i. Battery insert/removal with Battery Easy Care Tool ........21 i-ii. Manual battery insert/removal ................................. 24 ii. Wearing the hearing instrument ................................ 25 iii. Turning on the hearing instrument ................ 26 iv. Adjusting the memory switch ....................... 27 v. Adjusting the volume control......................... 28 vi. Turning off the hearing instrument ............... 29 vii. Removing the hearing instrument ................ 29 Use with telephone .......................................... 30 Reference Carrying case ............................................................... 30 Hearing instrument dryer .............................................. 31 Setting the hearing instrument in the hearing instrument dryer . 32 Wax guard replacement ............................................... 34 Removing the eartip ..................................................... 35 Attaching the eartip ..................................................... 36 Retention loop setup .................................................... 38 Receiver unit replacement............................................. 40 Top cover replacement ................................................. 41 Cleaning and maintenance ............................... 42 For first-time users ............................................ 43 Troubleshooting guide ...................................... 44 How family and friends can help ....................... 46 Performance .................................................... 47 Specifications ................................................... 55 Information ...................................................... 56 FCC compliance ................................................ 59 Warranty and customer service .............Back cover Reference Operations Before Use Contents Package contents Before Use The Panasonic hearing instrument R1-W series comes with the following items. If there are any missing or defective items, please inform your dispenser. Components · Wax guard QTY: 2 · Replacement tool for wax guard QTY: 1 · Main unit QTY: 1 (Receiver unit and eartip are integrated with the main unit by dispenser.) · Retention loop QTY: 1 · Carrying Case QTY: 1 Main unit · Hearing instrument dryer QTY: 1 Plastic bag containing desiccant Receiver unit Eartip · Battery Easy Care Tool QTY: 1 Cleaning brush · Operating Instructions Battery (sold-separately) · Zinc air battery (size 13) Optional Accessories (sold-separately) · Consult your dispenser. Remote Control (WH-0M1201A) Hearing Hub (WH-0M1101A) Before Use Documentation set VOL · Quick Tips MEMORY · Limited Warranty Warning to hearing aid dispensers Before Use A hearing aid dispenser should advise a prospective hearing aid user to consult a physician if it is determined through inquiry, actual observation, or review of any other available information, that the prospective user has any of the following conditions: · Visible congenital or traumatic deformity of the ear. · History of active drainage from the ear within the previous 90 days. · History of sudden or rapidly progressive hearing loss within the previous 90 days. · Acute or chronic dizziness. · Unilateral hearing loss of sudden or recent onset within the previous 90 days. · Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1 000 Hz, and 2 000 Hz. · Visible evidence of significant cerumen accumulation or a foreign body in the ear canal. · Pain or discomfort in the ear. A hearing aid must be programmed and adjusted by the dispenser on an individual basis. Inappropriate hearing aid setting may cause damage to the ears of your customers. If you have any questions about fitting, contact the Panasonic sales division below. Company name: Panasonic Corporation of North America Healthcare Group Address: One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No.: 1-888-422-6309 Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the hearing aid is purchased. Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing evaluation to assess your ability to hear with and without a hearing aid. The evaluation will enable the audiologist or dispenser to select and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee after which you may decide if you want to purchase the hearing aid. Before Use Important notice for prospective hearing aid users Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged. Children with hearing loss Before Use In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problem in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss. Follow the instructions below to reduce the risk of personal injury or damage to the hearing instrument. The following symbols are used throughout this document, and contain important differences regarding the probability of serious injury. These definitions are as follows: WARNING Indicates a potentially hazardous situation that could result in death or serious injury. CAUTION Indicates a possible hazard which if not avoided may result in minor to moderate injury. It is also used to alert against unsafe practices that can result in property damage. Before Use Safety precautions The following symbols specify behavior or actions which are not allowed and an instruction that must be carried out. Do Not (Not Allowed) Mandatory Attention, consult ACCOMPANYING DOCUMENT Safety precautions (Continued) Before Use WARNING Keep out of reach of children and pets. A hearing instrument and its components can be a choking hazard and cause possible internal injury if swallowed. To prevent accidental ingestion of hearing instrument or its components and/or accessories, secure them in a safe place where they are not accessed by infants, small children, pets, or others who might accidentally swallow them. · If swallowed, obtain immediate medical attention. 10 Keep batteries away from children and pets. Hearing instrument batteries can be easily swallowed and pose a choking hazard and possible internal injury. To prevent accidental ingestion, secure batteries in a safe place where they are not accessed by infants, small children, and pets. Dispose of used batteries immediately. ·If swallowed, call the 24-hour National Button Battery Ingestion Hotline collect at 1-(202)-625-3333. Seek medical attention. Do not let others use your hearing instrument. Inappropriate use of a hearing instrument can cause severe damage to the ear. Do not let children play with the hearing instrument. Keep the hearing instrument out of reach of children. Do not disassemble, short-circuit, or expose the zinc air battery to water or fire. Failure to heed this warning may result in leakage or explosion, which can lead to injury or contamination of surrounding factors. Before Use WARNING 11 Safety precautions (Continued) Before Use CAUTION Do not use the hearing instrument near any device that emits high frequency radio waves or generates a strong magnetic field. The hearing instrument may emit acoustic feedback which can result in hearing damage. •Remove your hearing aid while undergoing any kind of electromagnetic treatment such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography (CAT), Electroencephalogram (EEG), Electrocardiogram (ECG), Short-Wave Diathermy, or other electrical or magnetic treatment. •Other types of radiation such as burglary alarms, room surveillance systems, radio equipment, and mobile phone will not damage the hearing aid. They could, however, affect the sound quality or produce unusual sounds in the hearing aids. 12 Do not modify or disassemble the hearing instrument. Failure to heed this warning may result in damage to the ear. Do not immerse the hearing aid in water, and do not allow it to get wet. Before Use CAUTION It may short-circuit and become damaged. · Contact your dispenser if you need to have your hearing instrument adjusted, or if you encounter unexpected behavior of the hearing instrument. Make sure that the battery is fresh and installed correctly. Do not use any other receiver unit. Use of another type of receiver unit that is not provided by your dispenser may generate loud sound, which can damage hearing. Pay attention to the polarity. Inserting the battery incorrectly can result in a burst, leak, or damage to the unit. 13 Safety precautions (Continued) Before Use CAUTION Confirm that the hearing instrument is completely free of burrs and cracks. Rugged projection like sharp edges and rough burrs protruding from the surface of the hearing instrument can cause cuts and nicks to the skin. · When cleaning your hearing aid, wipe it gently with a soft cloth. Never use organic solvents such as alcohol, paint thinner, or benzene. Failure to heed this caution may result in deformation of the hearing instrument or cracking on the surface. Before wearing a hearing aid, have your ear examined by a licensed physician, or get a hearing evaluation from a hearing instrument specialist or an audiologist. If the wrong type of a hearing aid is selected, or a hearing aid is used in an improper manner, it can cause ear or hearing damage. Ask the dispenser for a proper fit. Inappropriate fitting may result in damage to your hearing. Have your hearing aid fitted to your individual needs. 14 Stop using the hearing instrument if you experience any physical discomfort. If you keep using the hearing instrument when you suffer from headache, dizziness, pain in the ear or skin abnormality at the ear such as swelling and rash, your condition may become worse. · Stop using the hearing aid immediately and consult your physician. Before wearing the hearing instrument, make sure that the eartip fits into place. Before Use CAUTION If the eartip is not securely attached, it may come off and remain in the ear. Never attempt to remove the eartip with use of any device. Attempting to remove it on your own may cause damage to the ear. Consult your physician immediately. · Do not use eartip if damaged. 15 Usage instructions Before Use Care and handling instructions For proper care and handling of your hearing instrument, be sure to read and follow the instructions below. Preventive maintenance can help extend the life span of your hearing instrument. Stop using the hearing instrument if you notice draining fluid from your ears. Do not use the hearing instrument without resolving any problems that may cause drainage from the ear. Discharge from the ear adhering to the receiver may obstruct the sound, affect the hearing quality, or damage the hearing instrument Consult your physician to resolve the draining condition. Clean the ear canal before each use of the hearing instrument. Eartips can collect cerumen (earwax), which can clog the earphone and lower the sound quality. Safely clean earwax out of your ear. 16 Do not drop, hit or shake the hearing instrument. Do not subject it to high impact, vibration, or impact. Drops and impacts will cause scratches, cracks and damage. Do not forcefully bend or pull on the receiver. The receiver can get deformed. The hearing instrument and its remote control and Hearing Hub are designed to comply with the United States regulations and are intended for use in the United States. If you experience some physical discomfort such as pain in the ear or skin abnormality, stop using the hearing instrument, seek immediate medical treatment then contact your dispenser. Take off the hearing instrument before you go to sleep. After using hair styling products and skin care products, do not touch the hearing instrument without first washing your hands. Do not put sunscreen or tanning lotion around the area where your skin comes in direct contact with the hearing instrument. CAUTION · Equipment not suitable for use in the presence of flammable anesthetic agents mixed with air, oxygen, or nitrous oxide. Before Use Avoid high temperatures, moisture, humidity and dust. · Do not use the hearing instrument in the shower or while swimming. · Do not touch the hearing instrument with wet hands. · Remove the hearing instrument before applying hair spray. · Do not use the hearing instrument with wet hair. Dry your hair as leaving it soaking wet will wet your hearing instrument. · Do not leave or store the hearing instrument in a damp location (bathroom), dusty environment or in direct sunlight, high temperature or humidity (such as in an automobile). The hearing instrument has no special protection against ingress of water. 17 Usage instructions (Continued) Before Use Proper battery handling and maintenance Individual zinc air cells are stored with an adhesive tab. The factory seal must not be peeled off until the battery is required for use. The tab seals the air hole on the battery. Once the tab is removed, it takes approximately 30 seconds before the battery is activated. Wait until the battery is ready. If you do not use the hearing instrument for a week or longer, remove the battery and put the tab back on its plus (+) end. Place the battery with the plus (+) sign facing down and store the battery in an area that sustains approximately 60 percent moisture. If you fail to do this, the battery will deteriorate quickly and will be completely exhausted in about a month. 18 Adhesive tab If the battery is running low, the hearing instrument will make an alert or warning chime. If the battery has not been used for a long period of time, it may swell. A weak or dead battery can severely affect the functioning of your hearing instrument. Replace it with a new one immediately. The amount of battery life varies depending on the type and amplification of your hearing instruments and the number of hours of use. Moisture accumulation in the hearing instrument causes not to function correctly. Wipe clean with a dry cloth. With or without an adhesive tab, do not stack more than three batteries on top of each other or let them come in contact with each other. Zinc air battery Do not expose the battery to moisture or rain. The battery absorbs carbon dioxide from the atmosphere, resulting in its short life span. Do not use near a heat source. Hearing instrument maintenance Before putting your hearing instrument in the hearing instrument dryer, wipe off any dirt, dust, oil or sweat that is left on the hearing instrument and battery with a clean soft cloth. Do not leave the hearing instrument exposed to direct sunlight, extremely high temperatures and humidity. Before Use Do not store or carry the battery with metal jewelry or objects such as coins, nails, screws, hair pins or the like. Never carry loose batteries. If they come in contact with each other or other metal objects, they will short out. When not wearing your hearing instrument, store it in its carrying case. To prevent accidental ingestion of hearing instrument, components and accessories, secure them in the carrying case. 19 Component description Memory switch Basic operational flow i-i. Battery insert/removal with Battery Easy Care Tool ...............Pages 21-23 Input sound direction i-ii. Manual battery insert/removal .................Page 24 Receiver unit Operations Microphone (sound inlet) ii. Wearing the hearing instrument ..............Page 25 iii. Turning on the hearing instrument ...........Page 26 iv. Adjusting the memory switch ..................Page 27 Battery compartment with ON/OFF switch Eartip Receiver v. Adjusting the volume control ...................Page 28 vi. Turning off the hearing instrument ..........Page 29 vii. Removing the hearing instrument ............Page 29 20 i-i. Battery insert/removal with Battery Easy Care Tool 1 Set the hearing instrument in the battery easy care tool. Rotate the dial on the back of the tool clockwise until it snaps into the “Battery” position. See the back of the tool. The dial points to the “CHANGE BATTERY”. Battery Easy Care Tool Instrument holder Operations Adjust the dial to the white indicator then set your hearing instrument into the hearing instrument holder. Dial Dial White indicator Battery symbol 21 i-i. Battery insert/removal with Battery Easy Care Tool (Continued) Install a zinc air battery. Put a zinc air battery in the battery holder , as shown in the figure below. Slightly press and slide the battery into the direction, as indicated by the arrow . Operations 22 Zinc air battery Lock slider · Use a zinc air battery (size 13). Peel off the tab on the plus side then place the battery in the battery holder, with the plus sign facing up. · Slide the battery, so the battery will push the lock slider down, and automatically be installed in the hearing instrument. Release the lock slider when the battery pops in. 3 Close the battery compartment cover. Rotate the dial on the back of the tool counterclockwise until it snaps into the white indicator. Battery Easy Care Tool Dial White indicator See the back of the tool. The dial points to the “REMOVE HEARING INSTRUMENT”. Turn the battery easy care tool upside down so the hearing instrument will pop out. Hold out your hand and catch it when it falls. · Do not pull the tube section of the receiver unit, which will cause damage to the receiver unit. Remove a battery with Battery Easy Care Tool 1. Set the hearing instrument in the battery easy care tool in the same manner as you insert the battery into the tool. 2. Press and pull the lock slider into the direction, as indicated by the arrow. Holding the slider, turn the battery easy care tool upside down, so the battery will pop out. Hold out your hand and catch it. See the back of the tool. The dial points to the “CHANGE BATTERY”. Operations 4 Remove the hearing instrument. 23 i-ii. Manual battery insert/removal Open the 1 battery 2 Insert the zinc air battery. door. Operations Place a tip of your forefinger under the edge of the swingout door and gently pull outward. 24 When inserting a new battery (size 13), pay attention to the battery terminal. Place a new battery in the compartment with the plus sign facing up. Adhesive peel tab For removal, turn the main unit upside down and pull out the battery. · Do not open the battery door too far, or damage is likely to occur. 3 Close the battery door. · Peel off the tab placed on the plus sign after the battery is securely in place. · Keep the tab for future use to prevent battery drain when not in use. · If you keep the battery door shut, the switch remains turned on, and acoustic feedback or whistle sound may be produced. Be sure to turn off before wearing the hearing instrument. · You can set the power on delay (the amount of time until audio output gets fully activated after closing the battery door). Consult your dispenser for details. ii. Wearing the hearing instrument Position the hearing instrument behind the ear. Hold the main unit and carefully place the hearing instrument behind your ear wrapping it over the top of your ear. · Make sure that the hearing instrument is powered off. Insert the eartip in the ear. Gently insert the eartip into your ear canal by pressing the receiver with your fingertip. Eartips are available in different types and sizes as follows: ·Closed type (S/M /L) ·Open type (S/M/L) ·Double dome type (M/L) Operations CAUTION · Pushing the eartip far inside the ear can hurt your eardrum. 25 iii. Turning on the hearing instrument Operations 26 Holding the main unit, close the battery door completely. iv. Adjusting the memory switch Memory 1 (the hearing instrument is turned on) Memory switch (Chimes twice) Memory 2 (Chimes three times) (Chimes once) Memory 3 WH-R17C/WH-R15C :Up to 4 programs WH-R13C :Up to 3 programs · By pressing the memory switch button, you can change listening modes (memory programs) depending on the environmental conditions. Press the memory switch while the hearing instrument is on, so you can change the setting. · If the instrument is turned off then back on again, the mode will be returned to Memory 1. · The memory programs can be customized according to your needs and preferences. Consult your dispenser for details. Operations 1 Adjusting the memory switch. (Chimes four times) Memory 4 27 v. Adjusting the volume control Adjust the volume by pressing the volume control key. · The available communication distance between your hearing instrument and Remote Control or Hearing Hub is up to approximately 15.7 inches (40 cm). · Optional Remote Control and Hearing Hub are sold separately. Operations MEMORY The illustration shows the Remote Control. Volume control · The communication range varies depending on which direction you point your Remote Control or Hearing Hub. See the manual of the Remote Control for details. Remote Control WH-0M1201A 28 Within approx. 15.7 inches VOL Hearing Hub WH-0M1101A CAUTION · Do not use the Remote Control and Hearing Hub if you are fitted with a cardiac pacemaker. vi. Turning off the hearing instrument vii. Removing the hearing instrument Open the battery door completely until it clicks. Remove the eartip in your ear. Operations Hold the receiver and pull it straight out. · Open the battery door until the stopper is kept in a locked position, as indicated in the figure above. If it is not open enough, the hearing instrument may remain powered on. · Make sure that the hearing instrument is powered off. 29 Use with telephone Carrying case See the attached guidelines for complete details. Hold the handset near the hearing instrument and move it to find the best position to listen to the voice. Carrying case Microphone Operations Hearing instrument Cleaning brush · If it is too close to the microphone, acoustic feedback or whistle can be caused. To avoid this, keep some distance between the telephone (both landline and mobile) and the microphone. 30 Zinc air battery · Remove the battery from your hearing instrument to prevent power from accidentally being turned on. · Handle the receiver unit with care. It is subject to accidental damage and breakage. Hearing instrument dryer See the attached guidelines for complete details. containing desiccant out of the hearing instrument dryer. Lid Plastic bag containing desiccant Twist the inner 2 cap clockwise and detach it from the lid. Take the desiccant 3 pack out of the plastic bag and put it on the inner cap. Open Screw the 4 inner cap back on the lid. Lid Lid Desiccant pack Desiccant pack Inner cap Case · Turn the inner cap to the left until it comes off. Inner cap · When you open the plastic bag, be careful not to tear the desiccant pack. Inner cap · Turn the inner cap counterclockwise to tighten it. Reference the lid and 1 Unscrew take the plastic bag 31 Setting the hearing instrument in the hearing instrument dryer Set your hearing instrument in the 1 Battery Easy Care Tool. Battery Easy Care Tool Hearing instrument Set the battery easy care tool in the hearing 2 instrument dryer. [Monaural] [Binaural] “Battery” symbol Reference 32 · Make sure that the dial snaps into the “Battery” symbol; air exposure to the battery will decrease the service life time. · Do not remove the battery from your hearing instrument. Lid Battery Easy Care Tool containing the hearing instrument CAUTION · Desiccants are not edible. Keep them away from children and pets. · Do not place the battery directly in a hearing instrument dryer. Once activated, the battery will be consumed quickly as its chemicals tend to dry out. This will significantly shorten the battery service lifetime. · The hearing instrument dryer removes accumulation of moisture in the hearing instrument. Moisture can damage the internal, electronic components. For optimum hearing instrument care, it is recommended to use a hearing instrument dryer before retiring for the night so it will take away moisture overnight. · Before using the hearing instrument dryer, wipe off any dirt, dust, oil or sweat that is left on the hearing instrument and battery with a clean soft cloth. · A tiny packet of silica gel is included in the hearing instrument dryer. Make sure that the lid is on tight. If the lid is loose or off the case, the silica gel will absorb moisture from the outside air. · Blue silica will slowly change its color as it absorbs moisture. When it reaches its saturation point and turns pink, replace it with a new one. Silica gel packets are available at your dispenser. Reference 3 Screw the lid until tightly closed. 33 Wax guard replacement (Consult your dispenser) A wax guard is attached to the head of the receiver. If you feel that sounds are too muffled, or you have experienced a clogged feeling in your ears, you may have dirt, dust and wax build up in the wax guard. Replace a dirty wax guard with a new one. It can affect the performance of your hearing instrument. Replacement tool Pull out the tool, as indicated by the arrow in the illustration. The wax guard will come off. Push a new wax guard (Step 1) down into the head of the receiver in place. Pull out the tool, as indicated by the arrow in the illustration. The wax guard is securely held in place. A For removal (+) Wax guard Reference 34 B For insertion (-) Insert a new wax guard into the “B” side of the tool. · Use only the supplied wax guard. Receiver Insert the wax guard that is currently being used into the “A” side of the tool. Removing the eartip (Consult your dispenser) Choosing the right receiver unit and eartip is essential to comfort, a secure fit, and an appropriate directional response from the hearing instrument. Panasonic’s eartips are available in different sizes and types. Holding the receiver, remove the eartip. Receiver Closed (S/M/L) Double dome (M/L) · The double-dome eartip supports the increased power receiver only. · An open fitting is non-occluding, comfortable fit with a natural sound. A closed fitting has the advantage of increased gain, minimizing problems with feedback. A double-dome fitting is more stable ensuring less sound leakage out of the ear canal. Comfort may be an issue for those who wear them for long periods of time. Your dispenser will select the most suitable eartip. If you want to try on different sizes or types, contact your dispenser for assistance and replacement eartip. CAUTION · If the eartip comes off and sticks in your ear, never attempt to remove it with use of any device. Consult your physician immediately. · Never use a damaged eartip. Reference Open (S/M/L) 35 Attaching the eartip (Consult your dispenser) 1 Attach the eartip to the receiver. Squeeze the eartip attached to the receiver 2 down into the drilling hole until it is securely in place. Receiver Carrying case Reference 36 Drilling hole · Holding the receiver with your thumb and forefinger, gently push the eartip into the receiver. · Do not hold the tube with excessive force. 3 Make sure that the eartip is securely attached to the receiver. · The eartip must be securely attached, as indicated in the illustration below. [Incorrect] Viewed from the side The head of the receiver is not visible. Head of the receiver Edge of the eartip · The above illustration shows an eartip in size M. The head of the receiver is loose, not firmly fastened or securely attached. The head of the receiver is visible. · Be sure to bridge a gap by squeezing the eartip down into the receiver. · If the eartip is not securely attached, it may come off and remain in the ear. Make sure that the receiver fits snugly in the eartip, otherwise squeeze the eartip all the way down into the receiver. Reference [Correct] 37 Retention loop setup (Consult your dispenser) If your eartip easily slips out of the ear, you can try the supplied retention loop for better hearing. the retention loop in 1 Get the right direction, and pass the receiver unit through the loop. Insert the hook of the retention loop into the slot of the receiver unit. the loop, as indicated 2 Pull by the arrow in the figure below. Make sure the receiver unit is held steadily in the retention loop. the retention 3 Position loop in the concha of the ear after inserting the eartip into the ear. Retention loop Reference 38 Concha Retention loop Holding the receiver with your fingers, twist and pull the retention loop off, as indicated by the arrow in the figure. CAUTION · Use only the supplied retention loop. Use of other retainers may cause hearing damage. · Make sure that both the eartip and retention loop are securely attached to the receiver, respectively. Reference Removing the retention loop 39 Receiver unit replacement (Consult your dispenser) Receiver units are available in sizes 0, 1, 2 and 3. If your receiver does not fit properly, then consult your dispenser. the main unit, pinch the plug of 1 Holding the receiver unit with an anti-skid pad* to detach the receiver unit from the main unit. Do not twist or pull too hard. Main unit the plug of the receiver securely into 2 Insert the main unit as indicated in the figure below. Make sure that the receiver unit is facing in the right direction. Receiver unit Main unit Reference 40 Plug of the receiver unit Anti-skid pad * Anti-skid pads are not included in the package. · Use only the supplied receiver unit. Use of other receivers may cause hearing damage. CAUTION · Make sure that the battery has been removed when inserting or removing the receiver unit. Top cover replacement (Consult your dispenser) Open the battery compartment door. the area indicated by the arrow in 2 Lift the figure at right. Installing the top cover Be sure to follow the instructions below. An attempt the other way may crack or break the top cover. the top edge to bottom edge of the 1 Insert cover. · The tabs are held securely in place. 2 Make sure that the cover fits snugly. Reference Removing the top cover 41 Cleaning and maintenance (Consult your dispenser) Cleaning the eartip Wax guard replacement Clogged eartips can affect your hearing. To optimize the performance of your hearing instrument, clean out your eartip. Before cleaning, remove the eartip from the receiver. Receiver If it is heavily soiled, wash it off with lukewarm water and mild soap. Allow it to air dry completely in a well-ventilated place. Make sure that it is completely dry before attaching it back to the receiver. Reference 42 CAUTION · If the eartip comes off and remains in the ear, never attempt to remove it with use of any device. Attempting to remove it on your own may cause damage to the ear. Consult your physician immediately. Remove the eartip. The wax guard is fixed in the head of the receiver. If the wax guard is clogged, it has to be replaced with a new one. A dedicated replacement tool needs to be used, so contact your dispenser. Wax guard Receiver CAUTION Cleaning the hearing instrument Wipe it gently with a soft cloth. Never use organic solvents such as alcohol, paint thinner, or benzene. Failure to heed this caution may result in deformation of the hearing instrument or cracking on the surface. Wipe off any sweat, dirt, dust or oil that is left on the hearing instrument with a clean soft cloth and avoid exposure to direct sunlight or high temperatures and humidity. For first-time users When you start using your hearing instrument for the first time, you may need time to adjust to the amplified sound. Gradually increase the time and occasion of use to enhance your awareness of sounds and their sources as described in the illustration below. With practice, you should become accustomed to the amplified sound and want to wear your hearing instrument regularly. to your own with your family to TV sound Talk with several 1 Listen 2 orTalkfriends 3 Listen 4 people voice in a quiet in a quiet at the same volume (4-5) in a environment as others quiet environment · Do not increase the volume of the hearing instrument from the beginning. High volume can cause fatigue. Reference environment 43 Troubleshooting guide This section discusses a general approach to solving problems related to design and operation of the hearing instrument. Narrow down the problem area, identify the source of the issue, and provide workarounds. If the problem still remains unresolved, write down any error conditions encountered error codes and problem description then contact the dispenser you purchased your hearing instrument from. Your dispenser is indicated on the back page of this document. Reference 44 Symptom Probable cause Corrective action / Workaround Page Acoustic feedback or whistle sound is produced. The eartip does not fit your ear. Insert the eartip into the ear properly. If you do not feel the eartip fits, consult your dispenser. Comfort may be an issue for those who wear for long periods of time. Your dispenser will select the most suitable by effectively minimizing uneasiness and feedback. 25 35-37 The sound is too low or quiet. The remaining battery power is low. Replace the old battery with a new one. 21-24 The eartip is plugged up with earwax, Consult your dispenser for cleaning. dirt, or other foreign particles. 41 The wax guard is completely clogged. Consult your dispenser for replacement. 34 Probable cause Corrective action / Workaround Page A loud noise is The remaining battery power is low. frequently generated. (Alarming chime, beeping sound) The hearing instrument is turned on as soon as a battery is inserted. Replace the old battery with a new one. If it does not work, open the battery cover, wait for 30 seconds then close back again. 18 21-24 Turn off the hearing instrument, wait for about No sound is produced. The hearing instrument is powered off. Close the battery door completely then turn on the hearing instrument. The remaining battery power is low. Replace the old battery with a new one. The battery is installed improperly. Insert the battery correctly. Be sure to use a correct zinc air battery. 30 seconds, and turn it back on again. If it does not work, replace the battery with a new one. 26 18 21-24 Reference Symptom 45 How family and friends can help Family members and friends can play a major supportive role in the life of hearing-impaired people. They may feel helpless, not being able to communicate effectively. Be supportive of any emotions the hearing-impaired person may be experiencing and help prevent them from being socially isolated. The more practice and experience they have in various listening situations, the more accustomed they will be to the hearing aid. The following strategies can help when communicating with a person with hearing loss. the distance Speak slowly and 1 Reduce 2 clearly between you and the 3 Speak naturally listener Reference 46 Be sure to look directly at the person when speaking. Use facial expressions, gestures and body language to give clues. yourself 4 Repeat if necessary, using different words Speak at a reasonable speed to allow the listener time to fully comprehend the conversation. Avoid loud speech because the hearing instrument turns the sound up and the words are much harder to understand. If the person’s reply doesn’t make sense, repeat what you said with different words. Performance The performance is as follows when the zinc air battery PR48/13 1.3 V is used; Standard type According to ANSI S3.22-2003 (Includes April 2007 Erratum) 0.9 mA Battery current (Battery current drain) 0.9 mA Maximum OSPL90 114 dB SPL Maximum OSPL90 114 dB SPL HFA OSPL90 107 dB SPL HFA OSPL90 (Average saturation output) 107 dB SPL Maximum full-on gain 49 dB HFA full-on gain 42 dB Reference test gain 30 dB Less than 200 Hz - 9 770 Hz Bandwidth Equivalent input noise level Total harmonic distortion Dynamic AGC characteristics 25 dB 500 Hz: 5 % 800 Hz: 5 % 1 600 Hz: 5 % Attack Time: 1 ms Release Time: 700 ms HFA full-on gain (Average full-on gain) 42 dB Reference test gain 30 dB Less than 200 Hz - 9 770 Hz Frequency range Equivalent input noise level (Equivalent input noise) Total harmonic distortion Dynamic AGC characteristics 25 dB 500 Hz: 5 % 800 Hz: 5 % 1 600 Hz: 5 % Attack Time: 1 ms Release Time: 700 ms Reference According to IEC 60118-7: 2005 Battery current 47 Performance (Continued) Standard type OSPL90 frequency response curve and OSPL90 curve (Saturation output curve) and Full on gain response curve According to IEC 60118-7:2005 130 80 120 OSPL90 frequency response curve 110 70 100 60 90 50 Full on acoustic gain response curve 80 40 70 30 60 100 1k Frequency [Hz] 20 10k Output sound pressure level [dB SPL] 120 According to ANSI S3.22-2003 (Includes April 2007 Erratum) 90 Full on acoustic gain [dB] Reference 48 Output sound pressure level [dB SPL] 130 90 80 OSPL90 curve 110 70 100 60 90 50 Full on acoustic gain response curve 80 40 70 30 60 100 1k Frequency [Hz] 20 10k Full on gain [dB] Full on acoustic gain response curve Standard type Frequency response curve According to ANSI S3.22-2003 (Includes April 2007 Erratum) 120 110 110 Output sound pressure level [dB SPL] Output sound pressure level [dB SPL] According to IEC 60118-7:2005 120 100 90 80 70 60 50 100 1k Frequency [Hz] 10k 100 90 80 70 60 50 100 1k Frequency [Hz] 10k Reference Basic frequency response curve 49 Performance (Continued) Standard type AGC Steady state input-output characteristics output curve) According to ANSI S3.22-2003 (Includes April 2007 Erratum) 110 110 100 100 Output Level [dB SPL] Reference Output Level [dB SPL] According to IEC 60118-7:2005 50 AGC input-output characteristics (input 90 80 70 50 60 70 80 Input Level [dB SPL] 90 90 80 70 50 60 70 80 Input Level [dB SPL] 90 Power type According to ANSI S3.22-2003 (Includes April 2007 Erratum) 1.0 mA Battery current (Battery current drain) 1.0 mA Maximum OSPL90 121 dB SPL Maximum OSPL90 121 dB SPL HFA OSPL90 117 dB SPL HFA OSPL90 (Average saturation output) 117 dB SPL Maximum full-on gain 58 dB HFA full-on gain 52 dB Reference test gain 40 dB Less than 200 Hz - 8 000 Hz Bandwidth Equivalent input noise level Total harmonic distortion Dynamic AGC characteristics 25 dB 500 Hz: 5 % 800 Hz: 5 % 1 600 Hz: 5 % Attack Time: 1 ms Release Time: 700 ms HFA full-on gain (Average full-on gain) 52 dB Reference test gain 40 dB Less than 200 Hz - 8 000 Hz Frequency range Equivalent input noise level (Equivalent input noise) Total harmonic distortion Dynamic AGC characteristics 25 dB 500 Hz: 5 % 800 Hz: 5 % 1 600 Hz: 5 % Attack Time: 1 ms Release Time: 700 ms Reference According to IEC 60118-7: 2005 Battery current 51 Performance (Continued) Power type OSPL90 frequency response curve and OSPL90 curve (Saturation output curve) and Full on gain response curve According to IEC 60118-7:2005 110 130 80 120 70 100 60 Full on acoustic gain response curve 90 50 80 40 70 30 60 100 1k Frequency [Hz] 20 10k Output sound pressure level [dB SPL] 120 OSPL90 frequency response curve According to ANSI S3.22-2003 (Includes April 2007 Erratum) 90 Full on acoustic gain [dB] Reference 52 Output sound pressure level [dB SPL] 130 90 OSPL90 curve 80 110 70 100 60 Full on acoustic gain response curve 90 50 80 40 70 30 60 100 1k Frequency [Hz] 20 10k Full on gain [dB] Full on acoustic gain response curve Power type Frequency response curve According to ANSI S3.22-2003 (Includes April 2007 Erratum) 130 120 120 Output sound pressure level [dB SPL] Output sound pressure level [dB SPL] According to IEC 60118-7:2005 130 110 100 90 80 70 60 100 1k Frequency [Hz] 10k 110 100 90 80 70 60 100 1k Frequency [Hz] 10k Reference Basic frequency response curve 53 Performance (Continued) Power type AGC Steady state input-output characteristics output curve) According to ANSI S3.22-2003 (Includes April 2007 Erratum) 120 120 110 110 Output Level [dB SPL] Reference Output Level [dB SPL] According to IEC 60118-7:2005 54 AGC input-output characteristics (input 100 90 80 50 60 70 80 Input Level [dB SPL] 90 100 90 80 50 60 70 80 Input Level [dB SPL] 90 Transport/Storage temperature –10 °C to 50 °C [14 °F to 122 °F] Transport/Storage relative humidity 20 % to 85 % Additional installed circuit Adjustment through the dedicated controller unit. WH-R17C: Gain for 16-channel model WH-R15C: Gain for 12-channel model WH-R13C: Gain for 9-channel model Mass Approx. 2.1 g [Approx. 0.07 oz] (with the zinc air battery) Dimensions 32.5 mm (W) × 19.1 mm (H) × 8.5 mm (D) [1.28” (W) × 0.75” (H) × 0.33”(D)] Classification Internally powered equipment BF type applied part According to UL 60601-1:2003 R6.03 Reference Specifications 55 Information Symbol Indications Reference 56 Symbol for “SERIAL NUMBER” Symbol for “THIS WAY UP” Symbol for “DATE OF MANUFACTURE” Symbol for “HANDLE WITH CARE” Symbol for “TEMPERATURE LIMITATION” Symbol for “STACKING LIMIT BY NUMBER” Symbol for “KEEP DRY” Symbol for “Zinc air battery” Symbol for “MANUFACTURER” General symbol for recovery/recyclable Hearing instrument · Consult your dispenser where you purchased your hearing aid for advice on how to dispose of your hearing instrument. Make sure that the hearing instrument is disposed of properly, so the waste will undergo necessary treatment, recovery and recycling and thus prevent potential negative effects on the environment and human health. Battery disposal · For battery disposal, follow the battery disposal guidance based on the current United States federal laws and regulations. Many states have regulations in place requiring some form of battery recycling. The regulations of some states may require recycling for certain types of batteries different than other states. If you are using batteries outside the United States, other nations may regulate waste based on different criteria. Confirm the status of batteries in the nation where disposal occurs. Reference Disposal Guidelines 57 Information (Continued) For your reference (Fill out when you purchase your hearing aid) Name of owner: Hearing instrument dispenser: Dispenser address: Dispenser phone: Purchase date: Hearing instrument model number: Reference 58 Hearing instrument serial number*: Receiver model number: Receiver serial number*: *The serial number is printed on the package label. FCC compliance FCC ID : ACJ927150TX This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. Reference Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 59 Warranty and customer service Warranty The Limited Warranty document is enclosed together in the package. Make sure that it is filled in with date of original purchase, name of dispenser, and other important information. Keep it in a secure place. Customer Services Directory (United States) Obtain product information and operating assistance and locate the nearest dispenser by visiting our website at: http://www.panasonic.com/hearing You may also contact us directly at: 1-888-422-6309 [Distributor] Panasonic Corporation of North America Healthcare Group One Panasonic Way, 1H-6, Secaucus, NJ 07094 Telephone No. 1-888-422-6309 [Manufacturer] 247 Fukutake-ko, Saijo, Ehime 793-8510, Japan © Panasonic Healthcare Co., Ltd. 2011 Printed in Japan YAHR17CA-1 F0911-1101 2011-10-20
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