Panasonic of North America 96NKX-HNC700 HomeHawk Front Door User Manual Installation Manual English
Panasonic Corporation of North America HomeHawk Front Door Installation Manual English
User Manual
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| Document ID | 3732436 |
| Application ID | nYYRWP2wlAx2z5Rhmz29Tw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 199.01kB (2487565 bits) |
| Date Submitted | 2018-01-29 00:00:00 |
| Date Available | 2018-01-30 00:00:00 |
| Creation Date | 2018-01-22 16:52:07 |
| Producing Software | Antenna House PDF Output Library 2.6.0 (Windows) |
| Document Lastmod | 2018-01-26 09:59:24 |
| Document Title | Installation Manual (English) |
| Document Creator | XSL Formatter V4.3 MR6i (4,3,2013,0121) for Windows |
| Document Author: | Panasonic Corporation |
Installation Guide Home Monitoring Camera HomeHawk Front Door Model No. KX-HN7001 HomeHawk Front Door/Outdoor Model No. KX-HN7002 KX-HN7003 Model shown is KX-HN7001. Thank you for purchasing a Panasonic product. This document explains how to configure the access point, front door camera and optional outdoor camera using a mobile device. These steps must be followed before you can use the system. For details about how to use the system, refer to the User’s Guide (page 32). Charge the cameras for about 7 hours before camera installation (page 22). Please read this document before using the unit and save it for future reference. For assistance, please contact us at 1-800-272-7033 or visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A. Please register your product: http://shop.panasonic.com/support Printed in China HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Table of Contents Introduction Limited Warranty (ONLY FOR U.S.A.) .......36 Model composition .......................................3 Accessory information ..................................3 Expanding your camera ...............................4 Important Information Graphical symbols for use on equipment and their descriptions ..........................................5 About this system .........................................5 For your safety .............................................5 Important safety instructions ........................7 Security cautions ..........................................7 For best performance ...................................8 Privacy and rights of portrait ........................8 Other information .........................................8 Installation Location Wireless communication range ..................12 Information about sensor features .............12 Information about night vision mode ..........13 Installation location examples ....................14 Do not install in these locations ..................17 Setup Part names and functions ..........................18 Setup overview ...........................................22 Charging the cameras ................................22 Turning the power on for the cameras .......23 Downloading the [HomeHawk] app ............23 Connections for access point .....................24 Initial setup .................................................24 Registering the cameras ............................25 Confirming the camera installation area .....25 Camera installation ....................................25 Testing the motion detection range ............30 Registering another mobile device .............31 Appendix Features available when using the [HomeHawk] app ........................................32 Accessing the User’s Guide .......................32 Specifications .............................................32 Open source software notice for access point ...........................................................33 Software information for access point ........33 FCC and other information .........................34 Customer services .....................................35 HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Introduction Model composition Access point Front door camera Part No. Part No. KX-HN7001 KX-HNB700 KX-HN7002 KX-HN7003 Model No. Outdoor camera Qty. Part No. KX-HNC700 – Qty. KX-HNB700 KX-HNC700 KX-HNC710 KX-HNB700 KX-HNC700 KX-HNC710 – Accessory information Supplied accessories Qty. No. Accessory item/Part number KX-HN7001 KX-HN7002 KX-HN7003 AC adaptor for access point/ PNWYAB700W00 Ethernet cable/PNWYAB700W01 USB cable/PNWYAC700W00 Wall mounting adaptor for front door camera/PNWYAC700W01 Spacer for front door camera/ PNWYAC700W01 Wall mounting adaptor for outdoor camera/PNWYAC710W00 Wall mounting screws 25 mm (1 inch)/ PNWYAC700W02*1 Suspension wire tool for outdoor camera – Safety wire/PNWYAC710W01 – Washer/PNWYAC710W02 The washer for attaching safety wire to wall ø16 mm (5/8 inches) – Safety wire ring/PNWYAC710W03 The safety wire ring for attaching the safety wire to the camera *1 The supplied screws can be used as follows. – 3 screws for the front door camera – 2 screws for each wall mounting adaptor for outdoor camera – 1 screw for suspension wire tool For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Introduction Additional accessories microSD card (not supplied) A commercially-available microSD card must be inserted into the access point in order to record images from cameras. The following types of microSD cards are supported. R microSD / SDHC / SDXC card: Up to 128 GB Other information R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. Trademarks microSDHC, microSDXC Logos are trademarks of SD-3C, LLC. iPhone and iPad are registered trademarks of Apple Inc. Android and Google Play are registered trademarks or trademarks of Google Inc. Microsoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. R All other trademarks identified herein are the property of their respective owners. Notice R The access point supports microSDHC and microSDXC memory cards. In this document, the term “microSD card” is used as a generic term for any of the supported cards. R HomeHawk Front Door is referred to as front door camera or camera in this document. R HomeHawk Outdoor is referred to as outdoor camera or camera in this document. Expanding your camera Outdoor camera (optional): KX-HNC710 You can expand your camera system by registering optional camera units (16 max.) to the access point. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Important Information Graphical symbols for use on equipment and their descriptions Symbol Explanation Symbol Explanation Alternating current (A.C.) Class P equipment (equipment in which protection against electric shock relies on Double Insulation or Reinforced Insulation) Direct current (D.C.) “ON” (power) Protective earth “OFF” (power) Protective bonding earth Stand-by (power) Functional earth “ON”/“OFF” (power; push-push) For indoor use only Caution, risk of electric shock About this system R This system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation. R The system’s wireless features are subject to interference, therefore functionality in all situations cannot be guaranteed. Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure. For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R For the access point, use only the power source marked on the product. For the cameras, 5.0 V, 1.0 A or higher power source. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet or micro-USB connector into the power supply device’s micro-USB jack. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Important Information R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/support R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. Danger of electric shock exists. R Never touch the plug with wet hands. Danger of electric shock exists. R Do not connect non-specified devices. Installation R To prevent the risk of fire or electrical shock, do not expose the access point to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the power cord to be excessively pulled, bent or placed under heavy objects. R Do not mount the bracket in a location higher than 2.2 m (7 feet 3 inches), in an unstable location, in a location subject to frequent vibration, or on a weak wall. (Do not mount on gypsum board, concrete blocks, wooden materials exposed to the outdoors, walls with very rough surfaces, or surfaces that are narrower than the width of the wall mount bracket.) There is a risk of injury if the product falls, or of fire or electric shock if water enters the product. R Keep small parts (microSD cards, screws, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately. Operating safeguards R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. R Do not disassemble the product. R Never put metal objects inside the product. If metal objects enter the product, turn off the circuit breaker and contact an authorized service center. Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. Wireless LAN features operate between 2.412 GHz and 2.462 GHz with a peak transmission power as following: – Access point: 200 mW – Front door camera/Outdoor camera: 100 mW R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Installation and location R Never install wiring during a lightning storm. R Although this camera conforms to the IPX5* code, do not intentionally expose it to water. *IPX5 indicates that the product is protected against water jets: water projected at all angles through a 6.3 mm (1/4 inches) nozzle flow rate of 12.5 liters/ minute at a pressure of 30 kN/m2 for 3 minutes from a distance of 3 meters (9 feet 10 inches). R Although this camera conforms to the IP6X* code, do not intentionally expose it to grit and dust. *IP6X indicates that the product is protected against grit and dust: this product has shown the capabilities of preventing For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:18 Important Information dust from entering inside the product after the product was in a device that contained dust with a diameter of 75 μm or less for 7 hours and was shaken and removed from that device. R The AC adaptor and the USB cable are used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R Do not place magnetic cards or similar objects near the outdoor camera. Magnetic data on the cards, etc. may be deleted. Preventing accidents and injuries R The safety wire must be used when mounting the product. There is a risk of injury if the product falls. (KX-HN7002/ KX-HN7003) R Do not put your ear(s) near the speaker, as loud sounds emitted from the speaker may cause hearing impairment. Lithium Ion (Li-Ion) battery (built-in battery) R CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Use only the power cord indicated in this document. SAVE THESE INSTRUCTIONS Security cautions Take appropriate measures to avoid the following security breaches when using this product. – Leaks of private information – Unauthorized use of this product – Unauthorized interference or suspension of the use of this product Take the following measures to avoid security breaches: R Configure the access point that connects your mobile device to this product to use encryption for all wireless communication. R You may be vulnerable to security breaches if the unit is used with the login password at its default value. Configure your own value for this settings. R Do not use passwords that could be easily guessed by a third party. If you keep a record of your passwords, protect that record. Change passwords regularly. R If you lose your mobile device, change the password used to access this product. R If you enable the product’s auto login feature, enable the screen lock or similar security feature on your mobile device. R Take care when performing important security related operations such as initializing settings, etc. R To prevent disclosure of personal information, enable the screen lock or similar security feature on your mobile device. R When submitting the product for repair, make a note of any important information stored in the product, as this information may be erased or changed as part of the repair process. R Before handing the product over to a third party for repair or other purposes, perform a factory data reset to erase any data stored in the product and remove the microSD card. Use only trusted repair services authorized by Panasonic. R Before disposing of the product, perform a factory data reset to erase any data stored in the product. Remove and erase the microSD card. R If your mobile device will no longer be used with the product, delete your mobile device’s registration from the product and delete the corresponding app from your mobile device. R If this product experiences a power outage, its date and time setting may become incorrect. In this case, the date and time For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:19 Important Information setting will be automatically corrected when your mobile device and this product are connected to the same wireless network. Additionally, note the following. R Communications may be interrupted depending on network conditions and wireless signal quality. R This product may be used in ways that violate the privacy or publicity rights of others. You are responsible for the ways in which this product is used. For best performance Product location/avoiding noise The access point and cameras use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your access point: – at a convenient, high, and central location with no obstructions. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations (Avoid putting the access point on a bay window or near a window.) R If the reception for the access point is not satisfactory, move this to another location. – Access point: Unplug the product from the power outlet. – Front door camera/Outdoor camera: Turn off the power slide switch. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than -20 °C (-4 °F) or greater than 50 °C (122 °F). Damp basements should also be avoided. R The maximum communication range may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. Privacy and rights of portrait When installing or using the camera, please take into consideration the rights of others with regard to privacy. It is generally said that “privacy” means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information. “Rights of portrait” means the right to be safe from having your own image taken and used indiscriminately without consent. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R Do not expose this product to direct sunlight or other forms of powerful light such as halogen lights for long periods of time. (This may damage the image sensor.) R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, do as follows: Other information This product has a rechargeable lithium ion battery. Do not throw into fire, apply heat, or charge, use, or leave in a high temperature environment. – Doing so may cause fluid leak, overheating, or explosion. Routine care R Wipe the outer surface of the product with a soft moist cloth. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:19 Important Information R Do not use benzine, thinner, or any abrasive powder. 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. Camera image quality R Camera images may have the following characteristics. – Colors in images may differ from the actual colors. – When there is light behind the subject (i.e., backlighting), faces may appear dark. – Image quality may be reduced in dark locations. – Images may appear hazy when there are outdoor lights in use. Protecting your recordings R Do not remove the microSD card or disconnect the product’s AC adaptor while reading or writing data to the microSD card. Data on the card could become corrupted. R If a microSD card malfunctions or is exposed to electromagnetic waves or static electricity, data on the card could become corrupted or erased. Therefore we recommend backing up important data to a computer or other device. WARNING for Lithium Ion (Li-Ion) Battery: Risk of fire and burns. Do not open, crush, heat above 50 °C (122 °F) or incinerate. Follow the instructions in the operating instructions. Remove the built-in rechargeable battery before disposing of the cameras. Do not dismantle or replace the battery so that you can use the camera again. This could cause fire or an electric shock. Replace it at an authorized service center. Notice for product disposal, transfer, or return R This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information from the memory before you dispose of, transfer, or return the product. Notice for built-in battery ATTENTION: A lithium ion battery that is recyclable powers the product you have purchased. Please call For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 2018/01/22 16:54:19 Important Information Battery removal procedure n Front door camera R Disconnect the power cord from the camera when removing the battery. R Remove the stickers (A) before removing the screws (B). n Outdoor camera R Disconnect the power cord from the camera when removing the battery. 2 Battery 1 Stickers 2 Battery R Perform steps A to F, lift the battery (2), and then remove it. 10 R Perform steps A to H, lift the battery (2), and then remove it. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 10 2018/01/22 16:54:19 Important Information Notice For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 11 11 2018/01/22 16:54:19 Installation Location Wireless communication range The wireless communication range of each device in the system from the access point is approximately 100 m (up to 328 feet 1 inch). Wireless communication may be unreliable when the following obstacles are located between the access point and other devices. R Metal doors or screens R Walls containing aluminum-sheet insulation R Walls made of concrete or corrugated iron R Double-pane glass windows R Multiple walls R When using each device on separate floors or in different buildings Note: R The access point cannot connect wirelessly to devices other than the front door camera or outdoor camera. R The camera’s LED indicator blinks slowly in red if it is out of range of the access point. In this case, confirm all connections, including those of the access point. R The signal strength can be checked with the [HomeHawk] app. For more information, refer to the User’s Guide (page 32). Information about sensor features The cameras have 2 sensor features that are used for motion detection: a visual sensor and an infrared sensor (i.e., heat sensor). Please read the following information before deciding where to install the camera. Note: R The camera’s sensor features are not designed to be used in situations that require high reliability. We do not recommend use of the sensor features in these situations. R Panasonic takes no responsibility for any injury or damage caused by the use of the camera’s sensor features. Detection method Visual sensor Infrared sensor The camera detects changes in the images being displayed. R The camera detects changes in the brightness levels of moving objects. The camera detects temperature differences of objects in the images being displayed. R The infrared sensor uses infrared rays to detect temperature differences within its range that are emitted naturally by people, animals, etc. 12 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 12 2018/01/22 16:54:19 Installation Location Detection range Visual sensor Can detect motion anywhere in the visible image. R You can adjust the area detectable by the visual sensor. For more information, refer to the User’s Guide (page 32). Main characteristics Visual sensor Infrared sensor Easily detects movement in the daytime or when it is bright. Through the use of white LEDs or IR-LEDs, movement can also be detected when it is dark. R Movement may be incorrectly detected when the moving object and the background have a similar color. R Movement may be incorrectly detected when there are sudden changes to the overall brightness levels such as when external lights are used. Easily detects when there is a big difference between the temperatures of objects and the surrounding environment, such as in winter or late at night. R The sensor cannot easily detect when there is no difference between the temperatures of objects and the surrounding environment. R If the camera is mounted facing a road, the sensor may detect incorrectly due to interference caused by the heat from passing cars. Information about night vision mode The cameras feature color night vision mode, which allows camera images to be viewable even when the surrounding area is dark. Note: R When [Color] is selected for the night vision mode, the white LEDs are lit enabling images to be displayed in color. R When [Monochrome] is selected for the night vision mode, the array of infrared LEDs that surround the camera’s lens light up in a faint red color that can be seen in the dark. The visibility range for [Monochrome] in dark conditions is longer than for [Color]. R If the camera is installed in front of a window and points directly at the window, images may be poor when night vision mode is active. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 13 13 2018/01/22 16:54:19 Installation Location Installation location examples Important: R Install the front door camera with a height of up to 2.2 m (7 feet 3 inches) from the ground. R When possible, install the front door camera more than 2.5 m (8 feet 2 inches) away from streets. I want to detect visitors approaching the house Refer to the table below for detecting visitors at an entrance or gate without detecting cars in the street. n Front door camera Ideal example Poor example 1 Approx. 2.2 m (7 feet 3 inches) Only visitors pass in front of the camera and there are no objects to cause false detections. Hanging plants on the side of the door are more likely to cause false detections. Note: R The visual detection range is as follows. – Horizontal: 150° – Vertical: 85° 14 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 14 2018/01/22 16:54:19 Installation Location n Outdoor camera Ideal example Poor example 1 Approx. 6 m (19 feet 8 inches) Visitors pass in front of the camera from side to side, cars in the street are less likely to cause false detections. Cars in the street are more likely to cause false detections. Note: R The visual detection range is as follows. – Horizontal: 150° – Vertical: 85° For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 15 15 2018/01/22 16:54:19 Installation Location I want to detect people entering the garage Refer to the table below for detecting people entering a garage without detecting cars in the street. Ideal example Poor example Visitors pass in front of the camera from side to side, cars in the street are less likely to cause false detections. R To prevent faces from being obscured by tall vehicles, adjust the installation position and angle of the camera. Cars in the street are more likely to cause false detections. Note: R The visual detection range is as follows. – Horizontal: 150° – Vertical: 85° 16 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 16 2018/01/22 16:54:19 Installation Location Do not install in these locations (temperature variation and motion may cause false detections) Installing in the following areas may cause deformation, discoloration, malfunction, or operational failure R In direct sunlight or directly under an outdoor light (even if the surroundings are within operational temperature range, parts of the product may become hot) R Areas subject to frequent vibration, shock, or impact R Near fire, heating devices, or air conditioners (including outdoor equipment such as unit compressors) R Areas exposed to grease or steam R Near devices that emit strong radio waves, such as mobile phones R Areas subject to extreme temperature changes (which can lead to condensation) R Near coasts directly subjected to sea breezes, or near sulfuric hot springs (exposure to salt can shorten the life of the product) R Near TVs, radios, automated office equipment such as computers, air conditioners, water heater panels (with intercom), or home security equipment (these may cause noise) R Near satellite broadcasting receivers such as tuners, TVs with built-in satellite tuners, and recorders (broadcasted images may be distorted) R Areas where hydrogen sulfide, ammonia, dust, or toxic gases are present Installing in the following areas may cause false detections R Areas where people approach directly from the front of the camera, such as narrow walkways (outdoor camera) R Areas where objects such as trees or hanging laundry move due to wind R Areas affected by breezes from fans, air conditioning unit compressors, water heaters, or car exhaust (severe temperature variations may cause false detections) R Areas subject to severe weather, such as strong wind (camera shake can cause false detections) or rain (strong rain may be detected as an object moving in front of the camera) R Areas with reflective objects, such as glass, that can interfere with detection of temperature variation R Areas where brightness changes easily R Areas where backlight occurs (faces appear dark and are difficult to identify), such as the following – Areas where most of the background is the sky – Areas where direct sunlight reflects off a white wall or background – Bright areas such as those exposed to direct sunlight For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 17 17 2018/01/22 16:54:19 Setup Part names and functions Access Point A LED indicator D DC jack B microSD card slot E LAN jack C MSETUPN F Reset button Access point LED indicator You can use the LED indicator to confirm the access point’s status. Access point LED indicator Status Off No power, or LED indicator is turned off*1 Amber, lit Power on until start up completed Amber, blinking quickly IP address is not obtained, or Ethernet cable is not connected to the router Green, lit Power is on (normal operations)*1, or registration completed for the camera or smartphone*2 Green, blinking slowly Registration mode, updating Green, blinking quickly Obtaining an IP address, or accessing a microSD card*1 Red, lit Registration failed *1 *2 18 You can configure the access point so that its LED indicator does not light during normal operation. For more information, refer to the User’s Guide (page 32). It may take some time for the access point to finish starting up. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 18 2018/01/22 16:54:19 Setup Camera n Front door camera A Infrared sensor H Interface cover B Speaker I Lock key FG C Lens J micro-USB connector D Light sensor K Charging LED indicator E White LED lens L MSETUPN F LED indicator M Power slide switch G Microphone For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 19 19 2018/01/22 16:54:19 Setup n Outdoor camera (KX-HN7002/KX-HN7003) A White LED lens H Speaker B Lens I MSETUPN C Infrared sensors J Power slide switch D LED indicator K Charging LED indicator E Microphone L Camera nut F Light sensor M USB cover/micro-USB connector G Interface cover N Wall mounting adaptor 20 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 20 2018/01/22 16:54:19 Setup Camera LED indicators You can use the LED indicators to confirm the camera’s status. Camera LED indicator Status Off No power, or LED indicator is turned off*1 Green or amber, blinking quickly off for 1 second Camera is on*1 Amber, lit Not registered to the access point, or signal level is good*2 Green, lit Registration successfully completed or signal level is strong*2 Green, blinking quickly Camera is searching for an access point*1 Red, lit Registration failed, signal level is weak*2, or detecting motion*1 Red, blinking quickly Streaming data*1 Amber, blinking slowly Battery is running low*1 Green, blinking slowly Registration mode, updating Red, blinking slowly Camera is out of range of the access point*1 *1 *2 You can configure the camera so that its LED indicator does not light during normal operation. For more information, refer to the User’s Guide (page 32). The signal level (strong, good, weak) is shown after pressing MSETUPN for 3 seconds. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 21 21 2018/01/22 16:54:19 Setup Charging the front door camera Setup overview Charging the cameras Make sure the battery is fully charged before you setup the cameras. Turning the power on for the cameras Turn the power on. Downloading the application Download the [HomeHawk] app to your mobile device. Connection for access point Connect the AC adaptor and Ethernet cable to the access point. Initial setup Make sure you can access the system using your mobile device. Registration Required only if the camera was purchased separately (i.e., not as part of a bundle). Confirm the installation area Read the information in this document to confirm that the desired installation area is suitable to proper operation. Installation Install the camera in the desired location. Charge for about 7 hours. R Turn the camera off before charging the battery. If the camera is turned on while charging, it may take longer to charge. Slide the lock key (A). Open the interface cover (B). Insert the USB cable into the micro-USB connector (C). Charging the cameras R This camera has an internal rechargeable battery. R Remove the camera from the wall before charging (page 28). R Make sure to charge the camera indoors and in a dry location. R Charge the camera in a location with a temperature between 5 °C and 40 °C (41 °F and 104 °F). The camera cannot charge in locations outside of these temperatures. 22 1 Power off 2 5.0 V, 1.0 A or higher power source We recommend using the supplied USB cable. 3 Charging LED indicator For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 22 2018/01/22 16:54:19 Setup Charging the outdoor camera Charge for about 7 hours. R Turn the camera off before charging the battery. If the camera is turned on while charging, it may take longer to charge. Open the USB cover (A). Insert the USB cable into the micro-USB connector (B). Turning the power on for the cameras Open the cover of the cameras, and then slide the power slide switch to ON. (page 19, n Front door camera M, page 20, n Outdoor camera J) Downloading the [HomeHawk] app Download information is available at the web page listed below. https://panasonic.net/cns/pcc/support/ homehawk Using your device’s app store 1 Power off 2 5.0 V, 1.0 A or higher power source We recommend using the supplied USB cable. 3 Charging LED indicator Camera charging LED indicators You can use the charging LED indicators to confirm the charging status of the cameras. Camera indicator Status Red, lit Charging is completed Red, blinking slowly Charging Red, blinking quickly Charging failure iPhone, iPad users Search for “Panasonic HomeHawk”. iPad users should search in the “iPhone only” category. Android™ device users Search for “Panasonic HomeHawk”. Compatible mobile devices Please check the latest information at the following supported page. https://panasonic.net/cns/pcc/support/ homehawk R iPhone® and iPad® (iOS 10.0 and later) or Android™ devices (Android 4.1 and later) (As of October 2017) Note: R The [HomeHawk] app may not function properly depending on the system environment, such as the model of your mobile device, peripherals connected to your mobile device, and the apps installed on your mobile device. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 23 23 2018/01/22 16:54:19 Setup R The following Android devices are not compatible with the [HomeHawk] app. – Android devices that are not supported by Google Play™ – Android devices with limited hardware features (Bluetooth, wireless LAN, and microphone support are required.) Connections for access point Note: R Use only the supplied AC adaptor. Insert the AC adaptor DC plug into the DC jack (A), then connect the AC adaptor to the power outlet (1). Insert the Ethernet cable into the LAN jack (B), then connect the Ethernet cable to your router (2). Insert a microSD card (not supplied) into the unit’s microSD card slot (C). ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Power failure R The access point will not work during a power failure. Initial setup Confirm the following before you begin. – Make sure you have installed the [HomeHawk] app on your mobile device – Make sure the access point and your wireless router are turned on and the access point’s LED indicator is blinking quickly in amber or lit in green – Make sure your access point and mobile device are connected to your wireless router – Make sure your mobile device can connect to the Internet Start the [HomeHawk] app. R The end-user license agreement is displayed the first time you start the app. Follow the on-screen instructions. When prompted, press MSETUPN on the access point. Note about power connections AC adaptor connection R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a 24 Tap [Access Point], wait for a while, and then follow the on-screen instructions. R Perform the following according to the status of the access point’s LED indicator. – Lights in green: Tap the green lit button, and then go to step 4. – Blinks in amber quickly: Tap the amber blinking button, and then connect the Ethernet cable to the access point and router. Next, follow the on-screen instructions. After waiting for a while, check the color of the LED indicator again. – Blinks in green quickly: Tap the green blinking button, check if DHCP (Dynamic Host Configuration Protocol) is operating for the router, and then tap [OK]. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 24 2018/01/22 16:54:19 Setup When prompted, set the password that will be used to log in to the access point while away from home and then tap [OK]. When prompted, enter a name for the access point (if necessary) and for your mobile device and then tap [OK]. R The app’s home screen is displayed when initial setup is completed. F, page 20, n Outdoor camera D) blinks slowly in green. Registering the cameras The access point and cameras are pre-registered. If for some reason the cameras are not registered to the access point, the camera’s LED indicator lights in amber. You can register each camera by using the registration buttons or the [HomeHawk] app. Note: R If you purchased cameras separately (i.e., not as part of a bundle), you must register each camera to the access point. R Before registering the camera, make sure the camera is turned on, and that the AC adaptor of the access point is connected and the access point is powered. Using registration buttons Access point: Press and hold MSETUPN until the LED indicator (page 18, Access Point A) blinks slowly in green. *1 R When registration is completed, the camera sounds one long beep. KX-HN7002/KX-HN7003 (page 3) Note: R If registration fails, the camera sounds several short beeps. Using the app You can change the name of the camera using the [HomeHawk] app. For more information, refer to the User’s Guide (page 32). Confirming the camera installation area Before deciding where to install the camera, carefully read the chapter “Installation Location”, beginning on page 12, to confirm the installation location and direction. Front door camera/outdoor camera*1: Press and hold MSETUPN until the LED indicator (page 19, n Front door camera Camera installation Installation precautions R Do not use an impact driver. (This may lead to damaged screws or over-tightening.) For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 25 25 2018/01/22 16:54:19 Setup R Mount the camera on the stable location with a height of 2.2 m (7 feet 3 inches) where the unit can be adequately supported when installing. R Do not mount the camera on a soft material. It may fall down, break or cause injury. Concrete Wall material information R Do not use the included screws. Use screw anchors (screw ø4 mm (5/32 inches)) designed for concrete walls. R Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc. R Drill a pilot hole. Remove any debris after drilling the pilot hole. Siding R Use the included screws ø4 mm ´ 25 mm (ø5/32 inches ´ 1 inch). Make sure the pull-out capacity of each screw is at least 294 N (30 kgf). R If the weight of the camera is supported by the siding only, the siding could become damaged. Make sure you mount the camera in a location where the structure behind the siding can be used to support the weight of the camera. If this is not possible due to the thickness of the siding, use commercially-available screws ø4 mm ´ longer than 25 mm (ø5/32 inches ´ longer than 1 inch). R Drill a pilot hole using a drill bit that is appropriate for the type of siding. Remove any debris after drilling the pilot hole. Do not drill the pilot hole into the structure behind the siding. Poor example No support behind exterior surface Ideal example Structure supports exterior surface Mark the hole depth on the drill bit (1) and then drill a pilot hole. Remove debris. Insert an anchor, tighten the screw, then remove the screw to secure the anchor. Insert the screw and tighten it. 2 Wall mounting adaptor 1 Open space, no support 2 Siding 3 Structure behind siding 26 ALC (autoclaved lightweight cellular concrete) R Depending on the type of ALC panel, you may not be able to attach the camera. Consult the ALC panel manufacturer. R Do not use the included screws. After consulting the manufacturer of the ALC panel, use only commercially-available For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 26 2018/01/22 16:54:19 Setup metal screw anchors (screw ø4 mm (5/32 inches)) designed for ALC panels. R Carefully read the instructions supplied with the anchors. Follow instructions regarding drill bit diameter, hole depth, etc. R Drill a pilot hole. Remove any debris after drilling the pilot hole. R Seal the pilot hole with a commercially-available waterproof sealant. Installing the front door camera Attach the wall mounting adaptor to a porch wall. R Secure the wall mounting adaptor to the wall by tightening the 3 supplied screws (A). R The spacer can be used to adjust the installation angle of the camera as necessary (“Using the spacer”, page 28). R Do not attach the wall mounting adaptor at an angle or vertically. (This will result in the sensors being unable to correctly make detections.) Slide the lock key of the interface cover on the bottom of the camera (B). Open the interface cover (C). Other materials (mortar, tile, etc.) R Do not use the included screws. R Consult the builder or licensed professional regarding the type of anchor appropriate for the installation location and materials. R Do not install on gypsum board or concrete blocks. Slide the power slide switch to ON (D). For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 27 27 2018/01/22 16:54:19 Setup Close the interface cover (E) and the lock key (F). Match the positions of the hooks of the camera and wall mounting adaptor (G). Rotate the camera until you hear a click and the camera is securely mounted. Using the spacer Use the supplied spacer to adjust the installation angle of the camera. Insert the spacer between the wall mounting adaptor and the wall. Removing the front door camera Rotate the camera towards the wall (A), and then pull it away from the wall mounting adaptor (B). Important: R Make sure to close the interface cover securely. Water resistance cannot be assured if the interface cover is open. 28 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 28 2018/01/22 16:54:20 Setup Installing the outdoor camera Open the interface cover (A), and then slide the power slide switch to ON (B) . Drive the wall mounting screws into the wall. 1 Longer than 25 mm (1 inch) 2 Space 2.8 mm (1/8 inches) Close the interface cover (C). Secure the safety wire ring to the camera nut of the camera using a driver (D), and then pass the safety wire through the ring of the safety wire ring (E). Note: R Use the following template when determining the location of the screw holes. 25.4 mm (1 inch) Important: R Make sure to close the interface cover securely. Water resistance cannot be assured if the interface cover is open. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 29 29 2018/01/22 16:54:20 Setup Mount the wall mounting adaptor to the wall. Next, attach the safety wire to the wall, and then attach the camera to the wall mounting adaptor. 1 Wall mounting screws 2 25.4 mm (1 inch) 3 Hole You can prevent the camera from falling by passing a string through the hole in the stand. 2 1 Testing the motion detection range After you have installed the [HomeHawk] app on your mobile device, you can use your mobile device to test the performance of the camera’s motion detection features. For details about these operations, refer to the User’s Guide (page 32). Start the [HomeHawk] app and then tap Tap [Settings]. Tap [Camera settings] and select the camera to be tested. Tap [Detection] ® [Detection Test]. While moving near the camera, use your mobile device to observe where you are in the viewable area when the camera’s motion detection features are triggered. Move to an area within the camera’s viewable area. Note the areas of the viewable area where movement is detected, and make adjustments as necessary. Note: R You can adjust the area detectable by the visual sensor. For more information, refer to the User’s Guide (page 32). Testing the microphone Adjust the camera angle. Note: R Attach the safety wire while it is bent. R Attach the safety wire high on the wall so that the camera does not strike anyone in the event the camera detaches from the wall. R Do not hang from the camera or wall mounting adaptor. 30 To test the microphone, speak loudly and clearly into the microphone while a mobile device user is viewing live images from the camera. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 30 2018/01/22 16:54:20 Setup Registering another mobile device In order to access the system from a mobile device, you must first register the mobile device to the access point. You can register up to 8 mobile devices to an access point. Confirm the following before you begin. – Make sure you have completed the initial setup procedure – Make sure your mobile device can connect to the Internet – Make sure your wireless router and the access point are turned on – Make sure your mobile device and the access point are connected to the same wireless router Using the mobile device that you want to register, download the [HomeHawk] app and then start the app. Follow the on-screen instructions. When prompted, enter the password that will be used to log in to the access point, then tap [OK]. When prompted, enter a name for your mobile device and then tap [OK]. R The app’s home screen is displayed when initial setup is completed. When prompted, press MSETUPN on the access point. R Your mobile device will be registered to the access point. For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 31 31 2018/01/22 16:54:20 Appendix Features available when using the [HomeHawk] app Some of the camera’s features that are available when using the [HomeHawk] app are listed below. For more information, refer to the User’s Guide (page 32). – Live camera monitoring You can view live images from the camera, even while away from home. – Listen and talk You can use your mobile device to talk and listen to anyone within range of the camera’s microphone and speaker. – Sensor adjustment You can adjust the camera’s motion detection features, such as detection sensitivity and detection area. – Notification You can configure the camera to send a notification to the [HomeHawk] app when the camera detects motion. Accessing the User’s Guide The User’s Guide is a collection of online documentation that helps you get the most out of the [HomeHawk] app. Tap in the app’s home screen. Tap [User’s Guide]. Note: R Microsoft® Windows® Internet Explorer® 8 and earlier versions are not supported. R Android 4.1 or later versions are recommended. R You can also access the User’s Guide at the web page listed below. https://panasonic.net/cns/pcc/support/ homehawk/manual/ 32 Specifications R Frequency range Wireless LAN: 2.412 GHz – 2.462 GHz (channels 1 – 11) R RF transmission power Wireless LAN: Access point: 200 mW (peak transmission power) Front door camera/Outdoor camera: 100 mW (peak transmission power) R Power source Access point: 120 V AC, 60 Hz Front door camera/Outdoor camera: 5.0 V, 1.0 A*1 R Power consumption Access point: Standby: 1.2 W Maximum: 6 W R Battery performance Front door camera/Outdoor camera: Operating time: 7 hours Approx. 3 months (when used 5 minutes a day)*2 R Operating conditions Access point: 0 °C – 40 °C (32 °F – 104 °F) 20 % – 80 % relative air humidity (dry) Front door camera/Outdoor camera: -20 °C – 50 °C (-4 °F – 122 °F) up to 90 % relative air humidity (non-condensing) R Image sensor Front door camera/Outdoor camera: 1.0 megapixel CMOS R Minimum illuminance required*3 Front door camera/Outdoor camera: IR-LED: 0 lx*3 White LED: 1 lx*3 R Focal length Front door camera/Outdoor camera: Fixed 0.2 m (0.7 feet – infinity) R Angular field of view (camera angle) Front door camera/Outdoor camera: 172° R Motion detection method Pyroelectric infrared sensor (PIR sensor) and visual sensor For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 32 2018/01/22 16:54:20 Appendix R PIR sensor detection range (when the surrounding temperature is approx. 25 °C (77 °F)) Front door camera: Horizontal: 170° Vertical: 36° Detection range: 2.5 m (8 feet 2 inches) Outdoor camera: Horizontal: 170° Vertical: 19.1° Detection range: 6 m (19 feet 8 inches) R Visual sensor detection range Front door camera/Outdoor camera: Horizontal: 150° Vertical: 85° R IP rating Front door camera/Outdoor camera: IP65*4 R Dimensions (height × width × depth) Access point: Approx. 179 mm ´ 94 mm ´ 52 mm (7 1/16 inches ´ 3 11/16 inches ´ 2 1/16 inches) Front door camera: Approx. 58 mm ´ 271 mm ´ 61 mm (2 5/16 inches ´ 10 11/16 inches ´ 2 3/8 inches)*5 Outdoor camera: Approx. 98 mm ´ 71 mm ´ 94 mm (3 7/8 inches ´ 2 13/16 inches ´ 3 11/16 inches)*5 R Mass (weight) Access point: Approx. 200 g (0.44 lb) Front door camera: Approx. 390 g (0.86 lb)*5 Outdoor camera: Approx. 490 g (1.08 lb)*5 *1 Only when charging. *2 Battery performance changes depending on the surrounding temperature, frequency of use, and the actual usage environment. For more information, refer to the User’s Guide (page 32). *3 The infrared LEDs that surround the camera lens will illuminate in low-light conditions. *4 Water resistance is only assured if the camera is installed correctly according to the instructions in the Installation Guide, and appropriate water protection measures are taken. *5 Including the wall mounting adaptor. Open source software notice for access point R Parts of this product use open source software supplied based on the relevant conditions of the Free Software Foundation’s GPL and/or LGPL and other conditions. Please read all licence information and copyright notices related to the open source software used by this product. This information is available at the following web page: https://panasonic.net/cns/pcc/support/ homehawk At least three (3) years from delivery of this product, Panasonic Corporation will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under the GPL and the LGPL. Please note that software licensed under the GPL and the LGPL is not under warranty. https://panasonic.net/cns/pcc/support/ homehawk Software information for access point R The End User License Agreement (EULA) for the HomeHawk app is available at the following web page: https://panasonic.net/cns/pcc/support/ homehawk For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 33 33 2018/01/22 16:54:20 Appendix FCC and other information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this device. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/ TV technician for help. a TV or VCR. If interference is experienced, move this device further away from the TV or VCR. This will often reduce or eliminate interference. FCC RF Exposure Warning: R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, the device must be installed and operated 20 cm (8 inches) or more between the product and all person’s body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. FCC Declaration of Conformity Trade Name: Panasonic Model Number: KX-HNB700 Responsible Party: Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 http://www.panasonic.com/contactinfo FCC Warning: To ensure compliance with FCC emissions limits, use only the provided USB cable with ferrite core when connecting the unit to a computer. Notice: R FCC ID can be found on the following locations. Access point: bottom of the unit Outdoor camera: rear of the unit Some devices operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, this device should not be placed near or on top of 34 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 34 2018/01/22 16:54:20 Appendix Customer services Shop Accessories! for all your Panasonic gear Go to http://shop.panasonic.com/support Get everything you need to get the most out of your Panasonic products Accessories & Parts for your Camera, Phone, A/V products, TV, Computers & Networking, Personal Care, Home Appliances, Headphones, Ba!eries, Backup Chargers & more… Customer Services Directory For Product Informa"on, Opera"ng Assistance, Parts, Owner’s Manuals, Dealer and Service info go to http://shop.panasonic.com/support You may also contact us directly at: 1-800-272-7033, Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. For the hearing or speech impaired TTY: 1- 877-833-8855 As of June 2015 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 35 35 2018/01/22 16:54:20 Appendix Limited Warranty (ONLY FOR U.S.A.) Panasonic Products Limited Warranty Limited Warranty Coverage (For USA Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. Product or Part Name Home Network System Products Parts One (1) Year Labor One (1) Year microSD card (Included model only) 90 days N/A During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. Mail-In Service--Online Repair Request Online Repair Request To submit a new repair request and for quick repair status visit our Web Site at http://shop.panasonic.com/support When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at http://shop.panasonic.com/support as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. 36 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 36 2018/01/22 16:54:20 Appendix Limited Warranty Limits and Exclusions This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to: Consumer Affairs Department Panasonic Corporation of North America 661 Independence Pkwy Chesapeake, VA 23320 PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. As of June 2015 For assistance, please visit http://shop.panasonic.com/support HN7001_(en_en)_0122_ver.060.pdf 37 37 2018/01/22 16:54:20 IMPORTANT! If your product is not working properly. . . A Reconnect the AC adaptor to the access point. B Turn the power slide switch of the camera ON/OFF. C Use the HomeHawk app to access the User’s Guide. and refer to the Troubleshooting section. Visit our Web site: http://shop.panasonic.com/support • FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the access point or the rear of the outdoor camera) Name and address of dealer Attach your purchase receipt here. Two Riverfront Plaza, Newark, NJ 07102-5490 © Panasonic Corporation 2018 HN7001_(en_en)_0122_ver.060.pdf 40 2018/01/22 16:54:20
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