Panasonic of North America 96NKX-HNL100 DECT Smart Motion Light User Manual Installation Manual English

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Document ID	2894187
Application ID	sgfvvgIoNKuXUpm7p+5yPA==
Document Description	Users Manual
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	131.74kB (1646728 bits)
Date Submitted	2016-02-02 00:00:00
Date Available	2016-03-18 00:00:00
Creation Date	2015-10-23 09:45:58
Producing Software	Antenna House PDF Output Library 2.6.0 (Windows)
Document Lastmod	2015-10-28 11:20:11
Document Title	Installation Manual (English)
Document Creator	XSL Formatter V4.3 MR6i (4,3,2013,0121) for Windows
Document Author:	Panasonic System Networks Co., Ltd.

Installation Guide
Home Network System
Smart Motion Light
Model No.
KX-HNL100
Thank you for purchasing a Panasonic product.
This document explains how to install the unit properly.
For details about how to use the system, refer to the User’s Guide
(page 20).
Please read this document before using the unit and save it for future
reference.
For assistance, please contact us at 1-800-272-7033 or visit our Web site:
http://shop.panasonic.com/support for customers in the U.S.A.
Please register your product: http://shop.panasonic.com/support
In order to use this device:
R Download the latest version of the [Home Network] app.
R Update your hub to the latest firmware version (version 5.50 or later).
For more information, refer to the User’s Guide (page 20).
Printed in China
Table of Contents
Introduction
Accessory information .........................3
Important Information
About this system ................................4
For your safety ....................................4
Important safety instructions ...............6
For best performance ..........................6
Other information ................................6
Installation Location
Wireless communication range ...........8
Information about sensor features ......8
Installation location examples .............9
Do not install in these locations ........10
Setup
Part names and functions .................12
Confirming the status ........................12
Setup overview .................................12
Inserting the batteries .......................13
Registering the unit ...........................14
Confirming the installation area ........14
Installation .........................................15
Appendix
Features available when using the
[Home Network] app .........................20
Accessing the User’s Guide ..............20
Specifications ....................................21
FCC and other information ................22
Customer services ............................23
Limited Warranty (ONLY FOR
U.S.A.) ...............................................24
Introduction
Accessory information
Supplied accessories
No.
Accessory item/Part number
Wall mounting screws (25 mm (1 inch))/XTB4+25AVW
Suspension wire tools
– Safety wire: 1
PQME10080Z
– Washers: 2
Small washer for attaching the safety wire to the unit
ø12 mm (15/32 inches)/XWG26D12VW
Large washer for attaching the safety wire to the wall
ø16 mm (5/8 inches)/XWG4F16VW
– Screws: 2
Small screw for attaching the safety wire to the unit
10 mm (3/8 inches)/XTB26+10GVW
Large screw for attaching the safety wire to the wall
25 mm (1 inch)/XTB4+25AVW
Quantity
Other information
R Design and specifications are subject to change without notice.
R The illustrations in these instructions may vary slightly from the actual product.
Trademarks
R iPhone and iPad are registered trademarks of Apple Inc.
R Android is a trademark of Google Inc.
R Microsoft, Windows, and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries.
R All other trademarks identified herein are the property of their respective owners.
For assistance, please visit http://shop.panasonic.com/support
Important Information
About this system
R This system is an auxiliary system; it
is not designed to provide complete
protection from property loss.
Panasonic will not be held responsible
in the event that property loss occurs
while this system is in operation.
R The system’s wireless features are
subject to interference, therefore
functionality in all situations cannot be
guaranteed. Panasonic will not be
held responsible for injury or damage
to property that occurs in the event of
wireless communication error or
failure.
For your safety
To prevent severe injury and loss of
property, read this section carefully
before using the product to ensure
proper and safe operation of your
product.
WARNING
Power connection
R Do not connect non-specified devices.
Installation
R Install this product in accordance with
the provided instructions.
R Do not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
Radio waves emitted from this
product may cause such devices to
malfunction resulting in an accident.
R Do not mount the product in an
unstable location, in a location subject
to frequent vibration, on a ceiling, or
on a weak wall. (Do not mount on
gypsum board, concrete blocks,
wooden materials exposed to the
outdoors, walls with very rough
surfaces, or surfaces that are
narrower than the width of the wall
mount bracket.) There is a risk of
injury if the product falls, or of fire or
electric shock if water enters the
product.
R Install the product only on a vertical
surface. Do not install the product on
a ceiling, as the product may fall,
resulting in damage or injury.
R Keep small parts (screws, washers,
etc.) out of the reach of children.
There is a risk of swallowing. In the
event they are swallowed, seek
medical advice immediately.
R Panasonic will not be held responsible
for damage or injury caused by
improper connection, installation, or
usage.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Keep the sensor range caps out of the
reach of children. There is a risk of
swallowing. In the event they are
swallowed, seek medical advice
immediately.
R Never put metal objects inside the
product. If metal objects enter the
product, turn off the circuit breaker
and contact an authorized service
center.
Medical
R Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. DECT features
operate between 1.92 GHz and
For assistance, please visit http://shop.panasonic.com/support
Important Information
1.93 GHz with a peak transmission
power of 115 mW.
R Do not use the product in health care
facilities if any regulations posted in
the area instruct you not to do so.
Hospitals or health care facilities may
be using equipment that could be
sensitive to external RF energy.
CAUTION
Installation and location
R Although this product conforms to the
IPX5* code, do not intentionally
expose it to water.
*IPX5 indicates that the product is
protected against water jets: water
projected at all angles through a
6.3 mm (1/4 inches) nozzle flow rate
of 12.5 liters/minute at a pressure of
30 kN/m2 for 3 minutes from a
distance of 3 meters (9 feet
10 inches).
R Do not mount the product on the
following materials: gypsum board,
ALC (autoclaved lightweight cellular
concrete), concrete block, plywood
less than 25 mm (1 inch) thick, etc.
Preventing accidents and injuries
R The safety wire must be used when
mounting the product. There is a risk
of injury if the product falls.
R To avoid risk of damage to the eyes,
do not look directly at the LED when it
is lit.
R Consider the installation environment
carefully when installing the product.
Pay particular attention to infants,
children, and the elderly, as they may
be more sensitive to bright lights.
Optical radiation cautions
Do not stare at operating lamp. May
be harmful to the eyes.
Battery
R Do not open or mutilate the batteries.
Released electrolyte from batteries is
corrosive and may cause burns or
injury to the eyes or skin. The
electrolyte is toxic and may be
harmful if swallowed.
R Exercise care when handling
batteries. Do not allow conductive
materials such as rings, bracelets, or
keys to touch batteries, otherwise a
short circuit may cause the batteries
and/or the conductive material to
overheat and cause burns.
R The batteries should be used
correctly, otherwise the product may
be damaged due to battery leakage.
R Do not charge, short-circuit,
disassemble, or heat the batteries.
R Do not dispose of batteries in a fire.
R Remove all the batteries when
replacing.
R Do not mix old, new or different types
of batteries.
R It is recommended that batteries are
replaced annually.
R Keep out of the reach of small
children. There is a risk of swallowing.
If a battery is swallowed, seek
medical attention immediately.
R Remove the batteries if they become
unusable. There is a risk of leakage,
overheating, and rupture. Do not
attempt to use a battery if it is leaking.
R Do not intentionally pour water on the
batteries or allow them to get wet.
There is a risk of fire and smoke. If the
batteries becomes wet, remove them
immediately and contact an
authorized service center.
Possibly hazardous optical radiation
emitted from this product
For assistance, please visit http://shop.panasonic.com/support
Important Information
Important safety
instructions
When using your product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
and injury to persons, including the
following:
1. Do not use this product near water
for example, near a bathtub,
washbowl, kitchen sink, or laundry
tub, in a wet basement or near a
swimming pool.
2. Use only the batteries indicated in
this document. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Hub location/avoiding noise
The hub and other compatible
Panasonic devices use radio waves to
communicate with each other.
R For maximum coverage and
noise-free communications, place
your hub:
– at a convenient, high, and central
location with no obstructions
between the product and hub in an
indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices, or
other phones.
– facing away from radio frequency
transmitters, such as external
antennas of mobile phone cell
stations. (Avoid putting the hub on
a bay window or near a window.)
R If the reception for a hub location is
not satisfactory, move the hub to
another location for better reception.
Environment
R The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
R Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
R The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
R Do not place heavy objects on top of
the product.
R The product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than -20 °C (-4 °F)
or greater than 50 °C (122 °F). Damp
basements should also be avoided.
R Do not allow the infrared sensor to
become scratched or dirty. (This may
cause incorrect detections,
malfunctions, or damage to the
infrared sensor.)
R Operating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type.
Dispose of used batteries according to
the instructions.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use any cleaning products that
contain alcohol, polish powder,
For assistance, please visit http://shop.panasonic.com/support
Important Information
powder soap, benzine, thinner, wax,
petroleum, or boiling water. Also do
not spray the product with insecticide,
glass cleaner, or hair spray. This may
cause a change in color or quality of
the product.
R Do not apply running water to the
product.
Notice
For assistance, please visit http://shop.panasonic.com/support
Installation Location
Wireless
communication range
The wireless communication range of
each device in the system from the hub
is approximately 50 m (160 feet) indoors
and approximately 300 m (1,000 feet)
outdoors. Wireless communication may
be unreliable when the following
obstacles are located between the hub
and other devices.
R Metal doors or screens
R Walls containing aluminum-sheet
insulation
R Walls made of concrete or corrugated
iron
R Double-pane glass windows
R Multiple walls
R When using each device on separate
floors or in different buildings
Information about
sensor features
The unit utilizes an infrared sensor (i.e.,
heat sensor).
Please read the following information
before deciding where to install the unit.
Note:
R The unit’s motion sensor features are
not designed to be used in situations
that require high reliability. We do not
recommend use of the unit’s motion
sensor features in these situations.
R Panasonic takes no responsibility for
any injury or damage caused by the
use of this unit.
Using heat to detect motion
The unit’s infrared sensor can detect
motion by recognizing temperature
differences that occur within the range of
the sensor. It does this by detecting the
infrared rays that are emitted naturally
by people, animals, etc., which correlate
to the object’s temperature. The
detection range is indicated in the
illustration by the gray area in front of the
unit.
Detection range when looking from
above
PLACE HOLDER
Horizontal detection range
Approx. 120°
Detection range when looking from
the side
PLACE HOLDER
Vertical detection range
Approx. 58°
Distance of detectable motion
Approx. 3 m (9.8 feet)
For assistance, please visit http://shop.panasonic.com/support
Installation Location
I want to detect people entering the
garage
Refer to the example below for detecting
people entering a garage without
detecting cars in the street.
Poor example
PLACE HOLDER
Visitors approach the unit from the front
and are therefore more difficult to detect.
Cars in the street are more likely to
cause false detections.
Ideal example
PLACE HOLDER
Visitors pass in front of the unit from side
to side. Cars in the street are less likely
to cause false detections.
10
Do not install in these
locations
Installing in the following areas may
cause deformation, discoloration,
malfunction, or operational failure
R In direct sunlight or directly under an
outdoor light (even if the surroundings
are within operational temperature
range, parts of the product may
become hot)
R Areas subject to frequent vibration,
shock, or impact
R Near fire, heating devices, magnetic
fields (such as near magnets), or air
conditioners (including outdoor
equipment such as unit compressors)
R Areas exposed to grease or steam
R Near devices that emit strong radio
waves, such as mobile phones
R Areas subject to extreme temperature
changes (which can lead to
condensation)
R Near coasts directly subjected to sea
breezes, or near sulfuric hot springs
(exposure to salt can shorten the life
of the product)
R Near TVs, radios, automated office
equipment such as computers, air
conditioners, water heater panels
(with intercom), or home security
equipment (these may cause noise)
R Near satellite broadcasting receivers
such as tuners, TVs with built-in
satellite tuners, and recorders
(broadcasted images may be
distorted)
R Areas where hydrogen sulfide,
ammonia, dust, or toxic gases are
present
For assistance, please visit http://shop.panasonic.com/support
Setup
*1 You can configure the unit so that its
LED does not light when motion is
detected. For more information,
refer to the User’s Guide
(page 20).
Part names and
functions
Setup overview
Initial setup
Make sure you can access the
system using your mobile device.
For details, refer to the System
Setup Guide included with your hub.
Registration
Required only if the unit was
purchased separately (i.e., not as
part of a bundle).
Confirm the installation area
Read the information in this
document to confirm that the desired
installation area is suitable to proper
operation.
Installation
Install the unit in the desired location.
A BC
LED unit
Ambient light sensor
Infrared sensor
Used when registering the unit to
the hub.
Safety wire
Mounting stand
Confirming the status
You can use the LED to confirm the
unit’s status.
Indicator
Status
Off
No power, no
motion detected,
or unit is
disabled*1
Lit
Motion detected
Blinking slowly
Registration mode
Blinking
Communication
error, or the unit is
out of range of the
hub
12
For assistance, please visit http://shop.panasonic.com/support
Setup
Inserting the batteries
R Use only D (LR20) alkaline batteries.
R Do not use manganese, Ni-Cd, or
Ni-MH batteries.
Remove the rear cover.
R While holding the rear cover, twist
the front of the unit in the direction
shown below, and then remove
the rear cover.
Attach the battery cover.
Attach the rear cover.
R While holding the rear cover, twist
the front of the unit in the direction
shown below.
PLACE HOLDER
PLACE HOLDER
Remove the battery cover.
R Press the tabs on the top and
bottom of the unit as shown, and
then remove the battery cover.
PLACE HOLDER
Insert the batteries.
R Confirm the polarities (
).
PLACE HOLDER
For assistance, please visit http://shop.panasonic.com/support
13
Setup
Registering the unit
This procedure is not required for
devices that were included as part of a
bundle.
Before you can use the unit, it must be
registered to the hub.
You can register the unit by using the
registration buttons or the [Home
Network] app.
Using registration buttons
Hub:
Press and hold M
OTHER
DEVICEN until the LED indicator
blinks slowly in green.
This unit:
Using an object with a thin tip, press
and hold M
N until the LED blinks
slowly (page 12).
R When registration is complete, the
hub sounds one long beep.
Using the app
When you register the unit by using the
[Home Network] app, you can assign a
name to your devices and group them
by location. For more information, refer
to the User’s Guide (page 20).
Confirming the
installation area
Before deciding where to install the unit,
carefully read the chapter "Installation
Location", beginning on page 8, to
confirm the installation location and
direction.
PLACE HOLDER
Note:
R To cancel without registering the unit,
press M
N on the hub and on this
unit again.
R If registration fails, the hub sounds
several short beeps.
14
For assistance, please visit http://shop.panasonic.com/support
Setup
Installation
Installation precautions
R Do not install the unit on a ceiling.
R Make sure you attach the safety wire
to prevent the unit from falling.
R Do not use an impact driver. (This
may lead to damaged screws or
over-tightening.)
R Mount the unit on the stable location
where the unit can be adequately
supported when installing.
R Do not mount the unit on a soft
material. It may fall down, break or
cause injury.
Wall material information
Siding
R Use the included wall mounting
screws (page 3).
R If the weight of the unit is supported
by the siding only, the siding could
become damaged. Make sure you
mount the unit in a location where the
structure behind the siding can be
used to support the weight of the unit.
If this is not possible due to the
thickness of the siding, use
commercially-available screws that
are ø4 mm (5/32 inches) and longer
than 25 mm (1 inch).
R Drill a pilot hole using a drill bit that is
appropriate for the type of siding.
Remove any debris after drilling the
pilot hole. Do not drill the pilot hole
into the structure behind the siding.
Poor example
No support behind exterior surface
PLACE HOLDER
Siding
Open space, no support
For assistance, please visit http://shop.panasonic.com/support
15
Setup
Ideal example
Structure supports exterior surface
Insert the screw through the
mounting stand (A) and tighten it.
PLACE HOLDER
ALC (autoclaved lightweight cellular
concrete)
Siding
Structure behind siding
Concrete
R Do not use the included screws. Use
screw anchors (screw ø: 4 mm
(5/32 inches)) designed for concrete
walls.
R Carefully read the instructions
supplied with the anchors. Follow
instructions regarding drill bit
diameter, hole depth, etc.
R Drill a pilot hole. Remove any debris
after drilling the pilot hole.
Mark the hole depth on the drill bit
(A) and then drill a pilot hole.
R Depending on the type of ALC panel,
you may not be able to attach the unit.
Consult the ALC panel manufacturer.
R Do not use the included screws. After
consulting the manufacturer of the
ALC panel, use only
commercially-available metal screw
anchors (screw ø: 4 mm
(5/32 inches)) designed for ALC
panels.
R Carefully read the instructions
supplied with the anchors. Follow
instructions regarding drill bit
diameter, hole depth, etc.
R Drill a pilot hole. Remove any debris
after drilling the pilot hole.
R Seal the pilot hole with a
commercially-available waterproof
sealant.
Other materials (mortar, tile, etc.)
Remove debris.
Insert the anchor, tighten the screw,
then remove the screw to secure the
anchor.
16
R Do not use the included screws.
R Consult the builder or licensed
professional regarding the type of
anchor appropriate for the installation
location and materials.
R Do not install on gypsum board or
concrete blocks.
For assistance, please visit http://shop.panasonic.com/support
Setup
Installing the unit
1 Attach the safety wire to the unit.
R Place the ring of the safety wire
(A) over the screw hole.
R Place a washer (B) on top of the
ring of the safety wire.
R Tighten the screw (C) for the
safety wire on top of the washer.
Note:
R Use the following template below
when determining the location of
the screw holes.
xx mm
(xx inches)
xx mm
(xx inches)
PLACE HOLDER
Attach the mounting stand to the
outdoor wall.
R Secure the stand to the wall by
tightening 4 screws (A).
R Screw distance (B): xx mm
(xx inches)
PLACE HOLDER
For assistance, please visit http://shop.panasonic.com/support
17
Setup
Attach the unit to the stand using the
stand attachment hole.
R Loosen the screw (C).
R Insert the tip of the stand (B) into
the stand attachment hole (A).
R Secure the unit by tightening the
screw (D).
Adjust the unit angle.
R Loosen the screw (1) and then
adjust the unit to the desired
angle.
R Tighten the screw (1) while
holding the screw (2) until the
unit is secure.
PLACE HOLDER
PLACE HOLDER
18
For assistance, please visit http://shop.panasonic.com/support
Setup
Attach the safety wire to the wall.
R Place the ring of the safety wire
(A) on the wall.
R Place the washer (B) on top of
the ring of the safety wire.
R Tighten the screw (C) for the
safety wire on top of the washer.
PLACE HOLDER
Note:
R Attach the safety wire while it is
bent.
R Attach the safety wire high on the
wall so that the unit does not
strike anyone in the event the unit
detaches from the wall.
R Do not hang from the unit or
stand.
For assistance, please visit http://shop.panasonic.com/support
19
Appendix
Features available
when using the [Home
Network] app
Some of the unit’s features that are
available when using the [Home
Network] app are listed below. For more
information, refer to the User’s Guide
(page 20).
– Sensor and light adjustment
You can adjust the unit’s motion
sensor sensitivity, change how long
the LED lights when the sensor
detects motion, adjust the LED
brightness, and adjust other settings.
– Sensor integration
You can configure the unit’s sensor
features to trigger other system
events, such as camera recording*1,
turning on an electric device (such as
a lamp), etc. (Appropriate device
required.)
*1 A commercially-available
microSD card must be inserted
into the hub in order to record
images.
– Alarm system
You can use the app to arm and
disarm the alarm system, confirm the
current status of the unit’s sensor, and
view a log of previous events.
– Notification
You can configure the system to send
a notification to the [Home Network]
app when the unit detects motion.
20
Accessing the User’s
Guide
The User’s Guide is a collection of
online documentation that helps you get
the most out of the [Home Network]
app.
iPhone®/iPad®
Tap
in the app’s home screen.
Android™ devices
Tap or press your mobile device’s
menu button in the app’s home
screen.
Tap [User’s Guide].
Note:
R Microsoft® Windows® Internet
Explorer® 8 and earlier versions are
not supported.
R Android 4.1 or later versions are
recommended.
R You can also access the User’s Guide
at the web page listed below.
www.panasonic.net/pcc/support/tel/
homenetwork/manual/
For assistance, please visit http://shop.panasonic.com/support
Appendix
Specifications
R Standards
DECT (Digital Enhanced Cordless
Telecommunications)
R Frequency range
DECT: 1.92 GHz – 1.93 GHz
R Transmitting range
Approx. 50 m (160 feet) indoors
Approx. 300 m (1,000 feet) outdoors
R RF transmission power
DECT: 115 mW (max.)
R Power source
D (LR20) alkaline battery (4 ´ 1.5 V)
R Battery life
Up to 1 year (when the sensor is
triggered 5 times a day and the LED
lights for 20 seconds each time the
sensor is triggered)
R Illumination range
Approx. 67°
R Maximum illumination
300 lumens
R Sensor detection method
Pyroelectric infrared sensor (heat
sensor)
R Sensor detection range
(when the surrounding temperature is
approx. 25 °C (77 °F))
Horizontal: approx. ±120°
Vertical: approx. ±58°
Distance: approx. 3 m (9.8 feet)
R Adjustable mounting angles
Horizontal: ±180°
Vertical: 90°
(adjustable when mounting)
R Operating conditions
-20 °C – 50 °C (-4 °F – 122 °F)
R IP rating
IP55*1
R Dimensions (height ´ width ´ depth)
95 mm ´ 95 mm ´ 100 mm
(3.74 inches ´ 3.74 inches ´
3.93 inches)
R Mass (weight)
Approx. xx g (xx lb), excluding the
batteries
*1 Water resistance is only assured if
the unit is installed correctly
according to the instructions in the
Installation Guide, and appropriate
water protection measures are taken.
For assistance, please visit http://shop.panasonic.com/support
21
Appendix
FCC and other
information
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this device.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or
television reception, which can be
determined by turning the equipment off
and on, the user is encouraged to try to
correct the interference by one or more
of the following measures:
– Reorient or relocate the receiving
antenna.
22
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
Some devices operate at frequencies
that may cause interference to nearby
TVs and VCRs. To minimize or prevent
such interference, this device should not
be placed near or on top of a TV or
VCR. If interference is experienced,
move this device further away from the
TV or VCR. This will often reduce or
eliminate interference.
FCC RF Exposure Warning:
R This product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
R To comply with FCC RF exposure
requirements, the device must be
installed and operated 20 cm
(8 inches) or more between the
product and all person’s body.
R This product may not be collocated or
operated in conjunction with any other
antenna or transmitter.
R For body-worn operation, the device
must be used only with a non-metallic
accessory. Use of other accessories
may not ensure compliance with FCC
RF exposure requirements.
Notice:
R FCC ID can be found on the rear of
the unit.
For assistance, please visit http://shop.panasonic.com/support
Appendix
Customer services
Shop
Accessories!
for all your Panasonic gear
Go to
http://shop.panasonic.com/support
Get everything you need to get the most out of
your Panasonic products
Accessories & Parts for your Camera, Phone, A/V
products, TV, Computers & Networking, Personal
Care, Home Appliances, Headphones, Ba!eries,
Backup Chargers & more…
Customer Services Directory
For Product Informa"on, Opera"ng Assistance,
Parts, Owner’s Manuals, Dealer and Service info
go to http://shop.panasonic.com/support
You may also contact us directly at: 1-800-272-7033,
Monday - Friday 9 am to 9 pm;
Saturday - Sunday 10 am to 7 pm, EST.
For the hearing or speech impaired TTY: 1- 877-833-8855
As of June 2015
For assistance, please visit http://shop.panasonic.com/support
23
Appendix
Limited Warranty (ONLY FOR U.S.A.)
Panasonic Products Limited Warranty
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“warranty period”), at its option either (a) repair your product with new or refurbished parts,
(b) replace it with a new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made by the warrantor.
Product or Part Name
Home Network System Products
Parts
One (1) Year
Labor
One (1) Year
microSD card (Included model only)
90 days
N/A
During the “Labor” warranty period there will be no charge for labor. During the “Parts”
warranty period, there will be no charge for parts. This Limited Warranty excludes both
parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet).
This warranty only applies to products purchased and serviced in the United States.
This warranty is extended only to the original purchaser of a new product which was
not sold “as is”.
Mail-In Service--Online Repair Request
Online Repair Request
To submit a new repair request and for quick repair status visit our Web Site at
http://shop.panasonic.com/support
When shipping the unit, carefully pack, include all supplied accessories listed in the
Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box.
When shipping Lithium Ion batteries please visit our Web Site at
http://shop.panasonic.com/support as Panasonic is committed to providing the most up to
date information. Include a letter detailing the complaint, a return address and provide a
daytime phone number where you can be reached. A valid registered receipt is required
under the Limited Warranty.
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING
DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL
BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF
OF PURCHASE.
24
For assistance, please visit http://shop.panasonic.com/support
Appendix
Limited Warranty Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which
are caused by products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business
or rental use of the product, or service by anyone other than a Factory Service Center
or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the servicer,
loss of or damage to media or images, data or other memory or recorded content.
The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state. If a problem with this product develops during or after the warranty period,
you may contact your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to:
Consumer Affairs Department
Panasonic Corporation of North America
661 Independence Pkwy
Chesapeake, VA 23320
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
As of June 2015
For assistance, please visit http://shop.panasonic.com/support
25
IMPORTANT!
If your product is not working properly. . .
A Use alkaline batteries.
(Rechargeable Ni-MH batteries CANNOT be used.)
B Use the Home Network app to access the User’s Guide
and refer to the Troubleshooting section.
Visit our Web site: http://shop.panasonic.com/support
• FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair
under warranty.
Serial No.
Date of purchase
(found on the rear of the unit)
Name and address of dealer
Attach your purchase receipt here.
Two Riverfront Plaza, Newark, NJ 07102-5490
© Panasonic System Networks Co., Ltd. 2014

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