Panasonic of North America 96NKX-TG5438 5.8 GHz FHSS Cordless Telephone System User Manual TG5438 5439

Panasonic Corporation of North America 5.8 GHz FHSS Cordless Telephone System TG5438 5439

User Manual

5.8 GHz Digital Cordless Answering SystemModel No. KX-TG5438Operating Instructions5.8 GHz Digital Cordless Answering System with Dual HandsetsModel No. KX-TG5439This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider.Please read these Operating Instructions before using the unit and save for future reference.For assistance, visit our website: http://www.us.panasonic.com for customers in the U.S.A. or Puerto Rico.Charge the battery for 6 hours before initial use.TG5438_5439.book Page 1 Friday, August 27, 2004 1:41 PM
Table of Contents2For assistance, please call 1-800-211-PANA (7262).IntroductionYour phone. . . . . . . . . . . . . . . . . . . . . . . 4Accessory information . . . . . . . . . . . . . . 5Important safety instructions . . . . . . . . . 6For best performance . . . . . . . . . . . . . . . 8PreparationConnections . . . . . . . . . . . . . . . . . . . . . . 9Battery installation . . . . . . . . . . . . . . . . 10Battery charge . . . . . . . . . . . . . . . . . . . 11Battery replacement . . . . . . . . . . . . . . . 12Controls and displays . . . . . . . . . . . . . . 13Controls . . . . . . . . . . . . . . . . . . . . . 13Display . . . . . . . . . . . . . . . . . . . . . . . 15Setting the date and time . . . . . . . . . . . 16Making/Answering CallsMaking calls . . . . . . . . . . . . . . . . . . . . . 17Answering calls . . . . . . . . . . . . . . . . . . 18Useful features during a call. . . . . . . . . 18Voice changer . . . . . . . . . . . . . . . . . 18HOLD button . . . . . . . . . . . . . . . . . . 18MUTE button . . . . . . . . . . . . . . . . . . 19Voice enhancer . . . . . . . . . . . . . . . . 19Clarity booster . . . . . . . . . . . . . . . . . 19Call share (KX-TG5439 only) . . . . . 19PAUSE button (for PBX/long distance service users). . . . . . . . . . . . . . . . . . 20Flash button . . . . . . . . . . . . . . . . . . 20For Call Waiting service users . . . . . 20Temporary tone dialing (for rotary/pulse service users) . . . . . . . . . . . . . . . . . 20PhonebookUsing the phonebook . . . . . . . . . . . . . . 21Adding items to the phonebook . . . 21Calling someone in the phonebook . 22Editing items in the phonebook . . . . 22Erasing items in the phonebook . . . 22Chain dial feature. . . . . . . . . . . . . . . 23Copying phonebook items (KX-TG5439 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Copying an item . . . . . . . . . . . . . . . 23Copying all items . . . . . . . . . . . . . . . 24Caller ID serviceUsing Caller ID service. . . . . . . . . . . . . 25Ringer ID/color ID feature . . . . . . . . 25Caller list. . . . . . . . . . . . . . . . . . . . . . . . 26Viewing the caller list and calling back 26Editing a caller’s phone number before calling back . . . . . . . . . . . . . . . . . . . 27Storing caller information into the phonebook . . . . . . . . . . . . . . . . . . . . 28Erasing caller information. . . . . . . . . 28Intercom FeaturesIntercom . . . . . . . . . . . . . . . . . . . . . . . . 29For KX-TG5438 users . . . . . . . . . . . 29For KX-TG5439 users . . . . . . . . . . . 30Transferring a call (KX-TG5439 only) . . 31Conference calls (KX-TG5439 only) . . . 31Programmable SettingsGuide to handset programming . . . . . . 32Ringer settings . . . . . . . . . . . . . . . . . . . 33Handset ringer volume . . . . . . . . . . 33Handset ringer tone . . . . . . . . . . . . . 33Handset interrupt tone . . . . . . . . . . . 34Call options. . . . . . . . . . . . . . . . . . . . . . 34Auto talk . . . . . . . . . . . . . . . . . . . . . 34Voice changer . . . . . . . . . . . . . . . . . 34Voice enhancer . . . . . . . . . . . . . . . . 35Caller ID edit . . . . . . . . . . . . . . . . . . 35Display options . . . . . . . . . . . . . . . . . . . 35Handset LCD contrast . . . . . . . . . . . 35Display language . . . . . . . . . . . . . . . 35Telephone settings . . . . . . . . . . . . . . . . 36Dialing mode . . . . . . . . . . . . . . . . . . 36Flash time . . . . . . . . . . . . . . . . . . . . 36Line mode . . . . . . . . . . . . . . . . . . . . 36Other options . . . . . . . . . . . . . . . . . . . . 36Handset key tone . . . . . . . . . . . . . . 36Re-registering the handset . . . . . . . 37Time adjustment (Caller ID subscribers only) . . . . . . . . . . . . . . . . . . . . . . . . 37Customer support . . . . . . . . . . . . . . 37Programming via direct commands . . . 38Direct commands chart . . . . . . . . . . 38Answering System FeaturesAnswering system . . . . . . . . . . . . . . . . 40Recording your greeting message . . . . 40Erasing your greeting message . . . 41TG5438_5439.book Page 2 Friday, August 27, 2004 1:41 PM
Table of ContentsFor assistance, please call 1-800-211-PANA (7262). 3Pre-recorded greeting message . . . 41Turning the answering system on/off . . 41Screening your calls . . . . . . . . . . . . 41Listening to messages . . . . . . . . . . . . . 42Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 42Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 43Memory capacity . . . . . . . . . . . . . . . . . 44Remote operation. . . . . . . . . . . . . . . . . 44Using the answering system remotely 44Answering system settings. . . . . . . . . . 46Remote code . . . . . . . . . . . . . . . . . 46Ring count . . . . . . . . . . . . . . . . . . . . 46Caller’s recording time . . . . . . . . . . . 47Message alert . . . . . . . . . . . . . . . . . 47Useful InformationWall mounting. . . . . . . . . . . . . . . . . . . . 48Base unit . . . . . . . . . . . . . . . . . . . . . 48Charger unit (KX-TG5439 only) . . . . 50Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 51Headset (optional) . . . . . . . . . . . . . . . . 51Error messages . . . . . . . . . . . . . . . . . . 52Troubleshooting . . . . . . . . . . . . . . . . . . 53General use . . . . . . . . . . . . . . . . . . 53Programmable settings . . . . . . . . . . 53Making/answering call, Intercom . . . 54Phonebook . . . . . . . . . . . . . . . . . . . 55Caller ID . . . . . . . . . . . . . . . . . . . . . 55Answering system . . . . . . . . . . . . . . 56Battery charge . . . . . . . . . . . . . . . . 56Power failure . . . . . . . . . . . . . . . . . . 57Important information about subscription services . . . . . . . . . . . . 58FCC and other information . . . . . . . . . . 59openLCR service for the Caller IQ feature61Technical information . . . . . . . . . . . . . . 62Base unit . . . . . . . . . . . . . . . . . . . . . 62Handset . . . . . . . . . . . . . . . . . . . . . 62Charger unit . . . . . . . . . . . . . . . . . . . 62Warranty. . . . . . . . . . . . . . . . . . . . . . . . 63Customer services . . . . . . . . . . . . . . . . 65TG5438_5439.book Page 3 Friday, August 27, 2004 1:41 PM
Introduction4For assistance, please call 1-800-211-PANA (7262).Thank you for purchasing a Panasonic cordless telephone.We recommend keeping a record of the following information for future reference.Attach your purchase receipt here.Trademarks:openLCR and openLCR.com, and the openLCR logo are the trademarks of openLCR.com, Inc.Your phoneLReferences in these operating instructions to the “charger” and to the “other handset” are for KX-TG5439 users only.Serial No. Date of purchase(found on the bottom of the unit)Name and address of dealerEnergy Star:As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark.KX-TG5438 KX-TG5439TG5438_5439.book Page 4 Friday, August 27, 2004 1:41 PM
IntroductionFor assistance, please call 1-800-211-PANA (7262). 5Accessory informationIncluded accessoriesTo order replacement accessories, call 1-800-332-5368.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Additional/replacement accessoriesAccessory items Order number QuantityAC adaptor for base unit PQLV1Z KX-TG5438: 1KX-TG5439: 1Telephone line cord PQJA10075Z KX-TG5438: 1KX-TG5439: 1Wall mounting adaptor PQKL10075Z1 KX-TG5438: 1KX-TG5439: 1Battery HHR-P104 KX-TG5438: 1KX-TG5439: 2Handset cover PQYNTG5438FR KX-TG5438: 1KX-TG5439: 2Belt clip PQKE10389Z1 KX-TG5438: 1KX-TG5439: 2Charger unit Charger:PQLV30031ZBKX-TG5439: 1AC adaptor: KX-TCA1-GKX-TG5439: 1Description Order numberRechargeable nickel metal hydride (Ni-MH) batteryHHR-P104Headset KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92TG5438_5439.book Page 5 Friday, August 27, 2004 1:41 PM
Introduction6For assistance, please call 1-800-211-PANA (7262).Important safety instructionsWhen using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.1. Read and understand all instructions.2. Follow all warnings and instructions marked on this unit.3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc.5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur:A. When the power cord is damaged or frayed.B. If liquid has been spilled into the unit.C. If the unit has been exposed to rain or water.D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.E. If the unit has been dropped or physically damaged.F. If the unit exhibits a distinct change in performance.13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.14. Do not use this unit to report a gas leak, when in the vicinity of the leak.SAVE THESE INSTRUCTIONSCAUTION:InstallationLNever install telephone wiring during a lightning storm.LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.TG5438_5439.book Page 6 Friday, August 27, 2004 1:41 PM
IntroductionFor assistance, please call 1-800-211-PANA (7262). 7LDo not touch the plug with wet hands.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5760 MHz to 5840 MHz, and the power output level can range from 0.25 to 0.5 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.BatteryTo reduce the risk of fire or injury to persons, read and follow these instructions.LUse only the battery(ies) specified.LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.WARNING:LTo prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.CAUTION:To reduce the risk of fire or injury to persons, read and follow these instructions.1. Use only the battery(ies) specified.2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.4. Exercise care in handling batteries in order not to short the battery(ies) to conductive materials such as rings, bracelets, and keys. The battery(ies) and/or conductor may overheat and cause burns.5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.WARNING:TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE BASE UNIT TO RAIN OR ANY TYPE OF MOISTURE. ONLY THE HANDSET IS SHOCK AND SPLASH RESISTANT.LThe AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.Splash-resistant (handset only)The handset is designed to be splash-resistant.You can use the handset with wet hands.TG5438_5439.book Page 7 Friday, August 27, 2004 1:41 PM
Introduction8For assistance, please call 1-800-211-PANA (7262).CAUTION:LDo not immerse in water or leave under running water.LKeep the handset away from salt water.LAvoid exposure to prolonged high humidity.LSince water in headset jack may cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands.LIf the handset is wet, wipe with a soft dry cloth.LThe base unit is not designed to be splash resistant. Do not place the wet handset on the base unit.Shock-resistant (handset only)The handset is designed to be shock-resistant, however, it should not be thrown or stepped on.For best performanceBase unit locationThe base unit and handset use radio waves to communicate with each other.For maximum distance and noise-free operation, we recommend the following:LPlacing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.LRaising the antennas vertically.Note:LIf you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.LIf you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit.EnvironmentLKeep the unit away from electrical noise generating devices, such as fluorescent lamps and motors.LThe unit should be kept free from dust, high temperature and vibration.LThe unit should not be exposed to direct sunlight.LDo not place heavy objects on top of the unit.LWhen you leave the unit unused for a long period of time, unplug this unit from power outlet.LThe unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LOperating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances.Routine careLWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner or any abrasive powder.TG5438_5439.book Page 8 Friday, August 27, 2004 1:41 PM
PreparationFor assistance, please call 1-800-211-PANA (7262). 9ConnectionsBase unitCharger unit (KX-TG5439 only)Caution:LThe AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible.Note:LUSE only the included Panasonic AC adaptor(s).LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.LThe unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor.Fasten the AC adaptor cord.HookAC adaptorRaise the antennas.Telephone line cordSingle-line telephone jack (RJ11C)Power outlet (AC 120 V, 60 Hz)AC adaptorPower outlet (AC 120 V, 60 Hz)TG5438_5439.book Page 9 Friday, August 27, 2004 1:41 PM
Preparation10 For assistance, please call 1-800-211-PANA (7262).If you subscribe to an xDSL serviceLPlease attach a noise filter (contact your Internet service providers) to the telephone line between the base unit and the telephone line jack in the event of the following:– Noise is heard during conversations.– Caller ID features (page 25) do not function properly.Battery installation1Insert the battery (1), and press it down until it snaps into the compartment (2).2Close the handset cover.3Fasten the battery cover latch.Telephone line cord *Noise filter (For xDSL users)121TG5438_5439.book Page 10 Friday, August 27, 2004 1:41 PM
PreparationFor assistance, please call 1-800-211-PANA (7262). 11Battery chargePlace the handset on the base unit or charger for 6 hours before initial use.LThe unit beeps once, the CHARGE indicator will light, and “Charging” will be displayed.L“Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit.Base unitCharger unit (KX-TG5439 only)Note:LTo ensure the battery charges properly, clean the charge contacts of the handset, base unit and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity.Battery strengthYou can confirm the battery strength on the handset display.Recharging the batteryRecharge the battery when:–“Recharge battery” is displayed or 7 flashes on the handset display.– the handset beeps intermittently while it is in use.Note:LRecharge the handset battery for more than 15 minutes, or the display will continue showing the indication.LIf the battery has been discharged, the handset will display “Charge for 6h” and 8 when you place the handset on the base unit or charger.CHARGE indicatorCHARGE indicatorBattery icons Battery strength5Fully charged6Medium7LowWhen flashing: needs to be recharged.8DischargedTG5438_5439.book Page 11 Friday, August 27, 2004 1:41 PM
Preparation12 For assistance, please call 1-800-211-PANA (7262).Battery performanceAfter your Panasonic battery is fully charged, you can expect the following performance:LUp to 5 hours of talk time.LUp to 11 days of standby time (off the base unit or charger but not in use).LUp to 3 hours of talk time when the clarity booster feature is turned on (page 19).Note:LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use.LOnce the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life.Battery replacementImportant:LUse only the rechargeable Panasonic battery noted on page 5. If you install a non-rechargeable battery and start charging, the battery may leak electrolyte.LIf battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery.–“Recharge battery”–7 (flashing)–“Charge for 6h”–81Release the battery cover latch and slide the cover open.2Replace the old battery with a new one, and close the cover (see page 10 for battery installation).Attention:A nickel metal hydride battery that is recyclable powers the product you have purchased.Please call 1-800-8-BATTERY for information on how to recycle this battery.TG5438_5439.book Page 12 Friday, August 27, 2004 1:41 PM
PreparationFor assistance, please call 1-800-211-PANA (7262). 13Controls and displaysControlsBase unitA{LOCATOR/INTERCOM 1}B{LOCATOR/INTERCOM 2}C{LOCATOR/INTERCOM}DAntennaECharge contactsFCHARGE indicatorGVOL. (Volume) {<} {>}H{ERASE}I{GREETING REC} (Recording)J{GREETING CHECK}K{ANSWER ON} ANSWER ON indicatorLSpeakerM{H} (Repeat)N{G} (Skip)OMIC (Microphone)P{STOP}QDisplayR{MESSAGE}MESSAGE indicatorLOCATOR LOCATOR / INTERCOM INTERCOMKX-TG5439 KX-TG5438LOCATOR LOCATOR / INTERCOM INTERCOMLOCATOR LOCATOR / INTERCOM INTERCOMEDFGHIKDJML P Q RN OA B CTG5438_5439.book Page 13 Friday, August 27, 2004 1:41 PM
Preparation14 For assistance, please call 1-800-211-PANA (7262).HandsetASpeakerBSoft keyCHeadset socketD{C} (TALK)ENavigator keyF{s} (SP-PHONE)G{*} (TONE)H{PAUSE}{REDIAL}IAntennaJRinger/message indicatorKReceiverLDisplayM{MENU}N{OFF}O{MUTE} {CLEAR}P{HOLD} {INTERCOM}QMicrophoneRCharge contactsCharger unit (KX-TG5439 only)ACharge contactsBCHARGE indicatorUsing the navigator keyThe handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<} or {>}.BCDEGHFAQRONBJMPLIKABTG5438_5439.book Page 14 Friday, August 27, 2004 1:41 PM
PreparationFor assistance, please call 1-800-211-PANA (7262). 15DisplayBase unit display icons*1 KX-TG5439 onlyHandset display iconsSoft keysThe handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it.LThe functions displayed will vary depending on how you are using the unit.LWhen a function does not appear above a soft key, the soft key has no function.Soft key examples:Backlit display and handset keypadThe handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will light when a call is being received.Display icon MeaningEFlashes when message memory is full.EFlashes when the date and time need to be set.CBase unit is on an intercom call, or handset is using the answering system.When flashing: base unit is paging or is being paged.BCLine is in use.When flashing: a call is on hold or answering system is answering a call.When flashing rapidly: a call is being received.EGreeting message recording error9@ Answering system is in greeting only mode (caller messages will not be recorded).H1 Handset number (example: handset 1)*1Display icon MeaningJVoice enhancer is on.5Battery strengthDisplay function ActionRcvd calls Enters caller list(VX) Turns voice changer on/offConf Establishes a conference call Rcvd PhoneKcalls book LTG5438_5439.book Page 15 Friday, August 27, 2004 1:41 PM
Preparation16 For assistance, please call 1-800-211-PANA (7262).Setting the date and timeSet the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 40) when you play back messages.1Press {MENU}.2Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}.3Enter the current month, date and year by selecting 2 digits for each.Example: June 15, 2005Press {0}{6} {1}{5} {0}{5}.4Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.Example: 9:30 PMPress {0}{9} {3}{0}.5Select “AM” or “PM” by pressing {AM/PM}.6Press {Save}.LWhen the date and time are set, “E” disappears from the base unit display.LIf the handset beeps 3 times, the date and time were not set correctly. Start again from step 1.7Press {OFF}.Note:LIf you make a mistake, press {<}, {>}, {V} or {^} to move the cursor, then make the correction.LIf a power failure occurs, 7 will flash to indicate the date and time must be set again.To confirm the date and timeRepeat steps 1 and 2. Press {OFF} when finished.Time adjustment (Caller ID subscribers only)When calls are received, Caller ID will automatically adjust the date and time (including daylight saving time).LIf you have not set the date and time manually, Caller ID will not adjust the date and time.LYou can turn this feature off (page 37).KBack dB SelectLDate and timeDate:12.31.2005Time:12:00 AMKAM/PM SaveLDate:06.15.2005Time:09:30 AMKAM/PM SaveLDate:06.15.2005Time:09:30 PMKAM/PM SaveLTG5438_5439.book Page 16 Friday, August 27, 2004 1:41 PM
Making/Answering CallsFor assistance, please call 1-800-211-PANA (7262). 17Making calls1Lift the handset and press {C}.L“Talk” will be displayed.2Dial the phone number.3When finished talking, press {OFF} or place the handset on the base unit or charger.Note:L“Line in use” is displayed when someone is talking on the phone.To adjust the receiver volume3 levels (high/medium/low) are available.While using the receiver, press {V} or {^} repeatedly.To use the speakerphone1Lift the handset and press {s}.L“SP-phone” will be displayed.2Dial the phone number.3When the other party answers, talk into the microphone.4When finished talking, press {OFF} or place the handset on the base unit or charger.Note:LTalk alternately with the caller in a quiet room.LIf the other party has difficulty hearing you, press {V} to decrease the speaker volume.LWhile on a call, you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.To adjust the speaker volume6 levels (high to low) are available.While using the speaker, press {V} or {^} repeatedly.To dial after confirming the entered number1Enter the phone number.LTo correct a digit, press {CLEAR}, then enter the correct number.LIf a pause is required when dialing, press {PAUSE} where needed (page 20).LTo cancel, press {OFF}.2Press {C}, {s} or {Call}.3When finished talking, press {OFF} or place the handset on the base unit or charger.To redial the last number dialed1Press {C} or {s}.2Press {REDIAL}.{OFF}{PAUSE}{REDIAL}Soft keys{C}{s}{*}{MUTE}{CLEAR}Navigator keyMicrophone{HOLD}KFlash CallL3334444Example:TG5438_5439.book Page 17 Friday, August 27, 2004 1:41 PM
Making/Answering Calls18 For assistance, please call 1-800-211-PANA (7262).To make a call using the redial listThe last 5 phone numbers dialed are stored in the redial list.1Press {REDIAL}.LThe last number dialed will be displayed.2Press {V} or {^} repeatedly to display the desired number.LTo delete the displayed number, press {CLEAR}.LTo exit the list, press {OFF}.3Press {C}, {s} or {Call}.Answering callsWhen a call is being received, the ringer/message indicator flashes rapidly.1Lift the handset and press {C} or {s}.LYou can also answer a call by pressing any button except {V}, {^}, {<}, {>} or {OFF}. (Any key talk feature)2When finished talking, press {OFF} or place the handset on the base unit or charger.Auto talkThis feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 34.Temporary ringer offWhile the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received.Useful features during a callVoice changerThis feature allows you to disguise your voice so that you can avoid being recognized. Different voice changer types are available.Important:LWe recommend selecting the desired voice changer type beforehand (page 34).To turn this feature on, press {(VX)} after pressing {C} or {s}.LWhen turned on, “(VX)” will flash on the display and your voice will be disguised to the outside party according to the voice changer type selected.LYou can change the voice changer type by pressing {<} or {>}.LTo turn this feature off, press {(VX)} again.Note:LThis feature will turn off when you hang up.HOLD buttonThis feature allows you to put an outside call on hold.KX-TG5438:Press {HOLD} during an outside call.KX-TG5439:Press {HOLD} 2 times during an outside call.L“Hold” will be displayed.LTo return to the call, press {C} or {s}.LThe other handset user can take the call by pressing {C} or {s} (KX-TG5439 only).TG5438_5439.book Page 18 Friday, August 27, 2004 1:41 PM
Making/Answering CallsFor assistance, please call 1-800-211-PANA (7262). 19Note:L“Line on hold” will be displayed on the other handset (KX-TG5439 only).LIf another phone is connected on the same line (page 9), you can also take the call by lifting its handset.LIf a call is kept on hold for more than 6 minutes, an alarm tone will start to sound and the ringer/message indicator will flash rapidly. After 4 additional minutes on hold, the call will be disconnected.MUTE buttonYou can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you.To mute your voice, press {MUTE}.L“<Mute>” will flash on the display.LTo return to the conversation, press {MUTE}, {C} or {s}.Voice enhancerThis feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand.1Press {MENU} during an outside call.2To turn this feature on or off, press {3} to select “V.E. on” or “V.E. off”.LWhen turned on, “J” will be displayed.Note:LOnce you turn voice enhancer on, it will be activated for all outside calls until turned off.LYou can also turn this feature on or off by programming (page 35).LDepending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.Clarity boosterThis feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually.1Press {MENU} during an outside call.2Press {2} to select “Booster on” or “Booster off”.LYou can also select “Booster on” or “Booster off” by pressing {V}, {^} and {>}.LWhile this feature is turned on, “BOOST” will flash on the display.Note:LIf this feature is turned off manually during a call, it will not be turned on automatically during the same call.LWhile this feature is turned on, battery operating time will be shortened (page 12).Call share (KX-TG5439 only)When the other handset is on an outside call, this feature allows you to join that call.To join a conversation, press {C} or {s} when the other handset is on an outside call.L“Conference” will be displayed.Talk00-00-30 <Mute>Example: 1=Phonebookg2=Booster onTG5438_5439.book Page 19 Friday, August 27, 2004 1:41 PM
Making/Answering Calls20 For assistance, please call 1-800-211-PANA (7262).PAUSE button (for PBX/long distance service users)A pause is sometimes required when making calls using a PBX or long distance service.Example: The line access number for PBX is “9” when making an outside call.1Press {9}.2Press {PAUSE}, then dial the phone number.3Press {C}, {s} or {Call}.Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.Flash buttonPressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note:LTo change the flash time, see page 36.For Call Waiting service usersTo use Call Waiting, you must subscribe to your telephone company’s Call Waiting service.This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the second call.LThe first call is put on hold while you answer the second call.LTo switch between calls, press {Flash}.Note:LCall Waiting cannot be used when you put a call on hold.LPlease contact your local telephone company for details and availability of this service in your area.Temporary tone dialing (for rotary/pulse service users)You can temporarily switch the dialing mode to tone when you need to access touch tone services (e.g., answering services, telephone banking services).Press {*} (TONE) before entering access numbers which require tone dialing.Note:LThe dialing mode will return to pulse when you hang up.KFlash CallL9P15556667777Example:TG5438_5439.book Page 20 Friday, August 27, 2004 1:41 PM
PhonebookFor assistance, please call 1-800-211-PANA (7262). 21Using the phonebookThe handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name.Adding items to the phonebook1Press {Phonebook}.2Press {Add}.LThe display shows the number of items in the phonebook.3Enter the name (max. 16 characters). See the character table for entry (page 21).4Press {Next}.5Enter the phone number (max. 32 digits).LTo enter a pause (page 20), press {PAUSE}.6Press {Next}.LIf you want to change the name and number, press {Edit}, then repeat from step 3.7Press {Save}.LTo add other items, repeat steps 2 to 7.8Press {OFF}.Note:LCaller ID subscribers can use ringer ID and color ID features (page 25).Character tableThe dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space.Note:LTo enter another character that is located on the same dial key, press {>} to move the cursor to the next space.To edit/correct a mistakePress {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. Rcvd PhoneKcalls book L Phonebook 7 itemsKAdd SearchLExample:Enter name|KBack NextLEnter phone no.Tom555-765-4321KEdit SaveLExample:Key Characters{1}&’ (),–./ 1{2}abcABC2{3}def DEF3{4}ghi GHI 4{5}jklJKL5{6}mn o MN O6{7}pqr sPQRS7{8}turTUR8{9}wxyzWXYZ9{0}0Space{*} @{#} #{CLEAR}To delete a digitTG5438_5439.book Page 21 Friday, August 27, 2004 1:41 PM
Phonebook22 For assistance, please call 1-800-211-PANA (7262).Note:LPress and hold {CLEAR} to erase all characters or numbers.Calling someone in the phonebookPhonebook items can be searched for alphabetically by scrolling through the phonebook items.1Press {Phonebook}.LFor quick search, you can skip to step 3.2Press {Search}.3Press {V} or {^} repeatedly to display the desired item.LTo stop the search, press {OFF}.4Press {C} or {s}.Note:LTo view a phone number over 16 digits long, repeat steps 1 to 3, then press {Edit} and {V}. Press {OFF} when finished.To search for a name by initial1Press {Phonebook}, then press {Search}.2Press the dialing button ({0} to {9}, {#} or {*}) which corresponds to the first letter you are searching for (see the character table, page 21).Example: “LISA” Press {5} repeatedly to display any name with the initial “L”.LIf there is no item corresponding to the letter you selected, the next item will be displayed.3Press {V} repeatedly to display the desired item.LTo stop the search, press {OFF}.LTo dial the displayed number, press {C} or {s}.Editing items in the phonebook1Press {Phonebook}, then press {Search}.2Press {V} or {^} repeatedly to display the desired item.3Press {Edit}.4Edit the name if necessary. See the character table on page 21 for character entry.5Press {Next}.6Edit the phone number if necessary.7Press {Next}, then press {Save}.LTo edit other items, repeat steps 2 to 6.8Press {OFF}.Erasing items in the phonebook1Press {Phonebook}, then press {Search}.2Press {V} or {^} repeatedly to display the desired item.3Press {CLEAR}.4Press {Yes}.LTo cancel erasing, press {No}.LTo erase other items, repeat steps 2 to 4.5Press {OFF}.0-9=Name search dB=Scroll listTG5438_5439.book Page 22 Friday, August 27, 2004 1:41 PM
PhonebookFor assistance, please call 1-800-211-PANA (7262). 23Chain dial featureThis feature allows you to dial phone numbers (including numbers stored in the phonebook) while you are on a call.Example: Using a long distance calling card1Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2When prompted, dial manually: 1234 (Calling card PIN).3When prompted, dial from the phonebook: 1-555-012-3456 (the person you want to call).1During an outside call, press {MENU}.2Press {1} to select “Phonebook”.3Press {V} or {^} repeatedly to display the desired item.4Press {Call}.LRepeat steps 1 to 4 to dial other numbers.Note:LIf you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone.LWhen storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary.Copying phonebook items (KX-TG5439 only)You can copy one or all of the phonebook items of one handset to the phonebook of the other handset.Important:LMake sure the destination handset is not in use.LDo not place your handset on the base unit or charger until copying has finished, otherwise copying will stop.LIf an outside call is received during the phonebook copy, copying will stop. You will need to copy the item(s) later.LRinger ID and color ID settings for phonebook items are not copied (page 25).Copying an item1Press {MENU}.2Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}.3Scroll to “Copy 1 item” by pressing {^} or {V}, then press {>}.4Press {V} or {^} repeatedly to display the desired item.LTo search for the item by initial, see page 22.5Press {Send}.L When the item has been copied, “Complete” will be displayed.LThe destination handset display will show “Phonebook Receiving”, then “Phonebook Received”.LTo copy another item, repeat steps 4 and 5.6Press {OFF}.TG5438_5439.book Page 23 Friday, August 27, 2004 1:41 PM
Phonebook24 For assistance, please call 1-800-211-PANA (7262).Copying all items1Press {MENU}.2Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}.3Scroll to “Copy all items” by pressing {V} or {^}, then press {>}.LWhen all items have been copied, “Complete” will be displayed.LThe destination handset display will show “Phonebook Receiving”, then “Phonebook Received”.4Press {OFF}.TG5438_5439.book Page 24 Friday, August 27, 2004 1:41 PM
Caller ID ServiceFor assistance, please call 1-800-211-PANA (7262). 25Using Caller ID serviceThis unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service.Caller ID featuresWhen an outside call is received, the calling party’s name or telephone number will be displayed.Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest. LWhen Caller ID information is received and it matches a phone number stored in the phonebook:– The stored name will be displayed and logged in the caller list. (Personalized name display)– The handset will use the ringer tone and the ringer indicator color you assigned to the caller. (Ringer ID/color ID feature)LWhile listening to a message recorded by the answering system, you can call back the caller without having to dial the phone number (page 44).LIf the unit cannot receive caller information, the following will be displayed:“Out of area”: The caller dialed from an area which does not provide Caller ID service.“Private caller”: The caller requested not to send caller information.“Long distance”: The caller called you long distance.LIf the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier.Call Waiting Caller ID displayIf you subscribe to both Caller ID and Call Waiting with Caller ID services, the second caller’s information will be displayed after you hear a Call Waiting tone (page 34).Note:LPlease contact your local telephone company for details and availability of this service in your area.Ringer ID/color ID featureThis feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook. You can assign a different ringer and indicator color to each phonebook item. When a call is received from a caller stored in the phonebook, the ringer and indicator color are used upon the 2nd ring.Ringer IDYou can assign a different ringer to each caller in the phonebook. If you select “No Ringer ID”, the unit will use the ringer tone you set on page 33 when a call is received from the caller. The default setting is “No Ringer ID”.1Press {Phonebook}, then press {Search}.2Press {V} or {^} repeatedly to display the desired item.3Press {Option}.4Press {1} to select “Ringer ID”.5Press {V} or {^} repeatedly to select the desired ringer tone.LYou can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”).6Press {Save}, then press {OFF}.BROWN,NANCY1-555-666-7777KFlash-Waiting-Example:TG5438_5439.book Page 25 Friday, August 27, 2004 1:41 PM
Caller ID Service26 For assistance, please call 1-800-211-PANA (7262).Color IDYou can assign a different ringer indicator color to each caller in the phonebook.Select “Color1-Default” (Amber), “Color2” (Green), “Color3” (Red) or “Multicolor”.1Press {Phonebook}, then press {Search}.2Press {V} or {^} repeatedly to display the desired item.3Press {Option}.4Press {2} to select “Color ID”.5Press {V} or {^} repeatedly to select the desired ringer indicator color.LYou can also select the color by pressing {1} to {4}.6Press {Save}, then press {OFF}.Caller listCaller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls.LCaller information includes caller names and phone numbers, the date and time of calls, and the number of times the caller called.Missed callsIf a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out.Example: Handset off the base unit or chargerNote:LWhen the unit has new messages, “New messages” will be displayed in place of “missed calls”.Viewing the caller list and calling back1Press {V} or {^} to enter the caller list.2Press {V} to search from the most recent call, or press {^} to search from the oldest call.LTo exit the caller list, press {OFF}.3Press {C} or {s} to call.10 missed calls Rcvd PhoneKcalls book LExample:SMITH,JACK 3:10P JUN.29KEdit SaveL1-555-333-4444 3:10P JUN.29KEdit SaveLExample:TG5438_5439.book Page 26 Friday, August 27, 2004 1:41 PM
Caller ID ServiceFor assistance, please call 1-800-211-PANA (7262). 27Note:LYou can also press {Rcvd calls} to enter the caller list.LCalling back will not be possible if the caller information does not include a phone number.LEach handset has its own caller list (KX-TG5439 only).What display symbols meanLA Q is displayed next to items which have already been viewed or answered.LIf the same caller calls more than once, it will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored.Editing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code “1”.1Press {V} or {^} to enter the caller list.2Press {V} or {^} repeatedly to display the desired item.3Press {Edit} repeatedly until the phone number is shown in the desired format. Each time you press {Edit}, the phone number will be rearranged into one of 3 patterns.1Local phone number2Area code – Local phone number31 – Area code – Local phone number (“1” added)4To return a call, press {C} or {s}.Caller ID number auto edit featureOnce you call back an edited number (see “Editing a caller’s phone number before calling back”), the unit can automatically edit other incoming phone numbers each time you receive a call.For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an item in the caller list (see “Editing a caller’s phone number before calling back”), then call that number. After that, calls from that caller’s area code will be edited automatically. This feature can be turned on or off (page 35). The default setting is ON.Note:LThe handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited.LThis feature will not be activated until edited numbers are called back.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.321-5555Example:555-321-5555Example:1-555-321-5555Example:TG5438_5439.book Page 27 Friday, August 27, 2004 1:41 PM
Caller ID Service28 For assistance, please call 1-800-211-PANA (7262).Storing caller information into the phonebookItems in the caller list can be stored into each handset’s phonebook.1Press {V} or {^} to enter the caller list.2Press {V} or {^} repeatedly to display the desired item.LTo edit the number, press {Edit} repeatedly until the number is shown in the desired format (page 27, step 3).3Press {Save}.LIf there is no name information for the caller, “Enter name” will be displayed. 1Enter the name if necessary (see page 21, step 3). 2Press {Next}, then press {Save}.LTo continue storing other items, repeat from steps 2 and 3.4Press {OFF} to exit.Note:LIf the caller information does not include a phone number, you cannot store it in the phonebook.Erasing caller informationErasing a selected item1Press {V} or {^} to enter the caller list.2Press {V} or {^} repeatedly to display the desired item.3Press {CLEAR}.LTo erase other items, repeat steps 2 and 3.LTo exit the caller list, press {OFF}.Erasing all itemsMake sure that you have no missed calls.1Press {V} or {^} to enter the caller list.2Press {All erase}.LTo cancel erasing, press {No}.3Press {Yes}.TG5438_5439.book Page 28 Friday, August 27, 2004 1:41 PM
Intercom FeaturesFor assistance, please call 1-800-211-PANA (7262). 29IntercomIntercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG5439 only).Note:LIf you have difficulty hearing the other party while using the speaker, decrease the speaker volume.LIf you receive a phone call while talking on the intercom, you will hear 2 tones (page 34). To answer the call, press {OFF}, then press {C} or {s}.For KX-TG5438 usersFrom the handset to the base unit1Handset:Press {INTERCOM}.LThe base unit will beep for 1 minute.LTo stop paging, press {OFF}.2Base unit:Press {LOCATOR/INTERCOM} to answer the page.3Handset:When finished talking, press {OFF}.Note:LDuring an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}.LTo adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available.From the base unit to the handsetYou can locate a misplaced handset by paging it. (Handset locator)1Base unit:Press {LOCATOR/INTERCOM}.LThe handset will beep for 1 minute.LTo stop paging, press {LOCATOR/INTERCOM}.2Handset:Press {INTERCOM} to answer the page.3Base unit:When the paged party answers, talk into the MIC.4Base unit:When finished talking, press {LOCATOR/INTERCOM}.TG5438_5439.book Page 29 Friday, August 27, 2004 1:41 PM
Intercom Features30 For assistance, please call 1-800-211-PANA (7262).For KX-TG5439 usersCall the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0.LTo confirm the handset’s extension number, place the handset on the base unit or charger.LThe display will show the paging or paged extension.From the handset to the base unit1Handset:Press {INTERCOM}, then press {0}.LYou can also select the base unit by pressing {V}, {^} and {>}.LThe base unit will ring for 1 minute.LTo stop paging, press {OFF}.2Base unit:Press either {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2} to answer the page.3Handset:When finished talking, press {OFF} or place the handset on the charger.Note:LDuring an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}.LTo adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available.From the base unit to a handsetYou can locate a misplaced handset by paging it. (Handset locator)1Base unit:Press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}.LThe handset will beep for 1 minute.LTo stop paging, press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}.2Handset:Press {C}, {s} or {INTERCOM} to answer the page.3Base unit:When the paged party answers, talk into the MIC.4Base unit:When finished talking, press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}.From one handset to the other handsetExample: When handset 1 calls handset 2.1Handset 1:Press {INTERCOM}, then press the other handset number {2}.LThe paged handset will beep for 1 minute.LTo stop paging, press {OFF}.2Handset 2:Press {C}, {s} or {INTERCOM} to answer.3When finished talking, press {OFF} or place the handset on the base unit or charger.TG5438_5439.book Page 30 Friday, August 27, 2004 1:41 PM
Intercom FeaturesFor assistance, please call 1-800-211-PANA (7262). 31Transferring a call (KX-TG5439 only)Outside calls can be transferred from one handset to the other.1During an outside call, press {INTERCOM}.LThe call will be put on hold.2To page the other handset, press {HS [1]} or {HS [2]}.3Wait for the paged party to answer.LThe paged handset user can answer by pressing {C}, {s} or {INTERCOM}.LIf there is no answer, press {C} or {s} to return to the outside call.4To complete the transfer, press {OFF}.Transferring a call without speaking to the paged party1During an outside call, press {INTERCOM}, then press {HS [1]} or {HS [2]}.2Press {OFF}.LThe outside call rings at the other handset.Note:LIf the paged party does not answer the call, press {C} or {s} to return to the call. If not answered within 1 minute, the call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected.Conference calls (KX-TG5439 only)A conference call allows 2 handsets to speak together with an outside party.1During an outside call, press {INTERCOM}.LThe call will be put on hold.2To page the other handset, press {HS [1]} or {HS [2]}.3When the paged party answers, press {Conf} on your handset to establish a conference call.L“Conference” will be displayed.LTo leave the conference, press {OFF}. The other 2 parties can continue the conversation.Note:LThe outside call can be put on hold by pressing {INTERCOM} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing {Conf}.TG5438_5439.book Page 31 Friday, August 27, 2004 1:41 PM
Programmable Settings32 For assistance, please call 1-800-211-PANA (7262).Guide to handset programmingFor your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press to {Select} or {>} when the desired menu item or setting is displayed.Important:LBefore programming, make sure the handset and base unit are not being used. The handset must be operated near the base unit and while off the base unit or charger.Main menu Sub-menu 1 Sub-menu 2 PageMessage play – – page 43Ringer setting Ringer volume – page 33Ringer tone – page 33Interrupt tone – page 34Date and time*3 – – page 16VoiceChanger[VX] – – page 34Voice enhancer – – page 35Caller IQ*1 View Info.?*2 ––Get new Info.? ––Turn CIQ off? ––Copy phonebook Copy 1 item – page 23Copy all items – page 24Customer support – – page 37Initial setting Set answering Ring count*3 page 46Recording time*3 page 47Remote code*3 page 46Message alert – page 47LCD contrast – page 35Key tone – page 36Auto talk – page 34Caller ID edit – page 35Time adjustment*3 – page 37Set tel line Set dial mode*3 page 36Set flash time*3 page 36Set line mode*3 page 36Registration – page 37Change language – page 35TG5438_5439.book Page 32 Friday, August 27, 2004 1:41 PM
Programmable SettingsFor assistance, please call 1-800-211-PANA (7262). 33*1 Can be used to activate Caller IQ. See the leaflet included with this unit for more information.*2 “Activate CIQ?” is displayed if you have not subscribed to openLCR service. “Turn CIQ on?” is displayed when Caller IQ is turned off. See the leaflet included with this unit for more information.*3 If you program these settings using one of the handsets, you will not need to program the same item using the other handset (KX-TG5439 only).Note:LTo exit programming, press {OFF} at any time.LTo go back to the previous menu, press {Back}, or press {>} while “(Go back)” is displayed.Ringer settingsHandset ringer volume4 levels (high/medium/low/off) are available. The default setting is HIGH.1Press {MENU}.2Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.3Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}.4Press {V} or {^} to select the desired volume.LTo turn the ringer OFF, press {V} repeatedly until “Off ?” is displayed.5Press {Save}.Note:LWhen the ringer volume is set to off, the handset will display “Ringer off”, and will not ring for outside calls. The handset will ring at the low level for intercom calls.Handset ringer toneYou can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”.1Press {MENU}.2Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.3Scroll to “Ringer tone” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select the desired setting.LYou can also select the ringer tone by pressing {1} to {7}.5Press {Save}, then press {OFF}.Note:LYou cannot change the ringer tone for intercom calls.Ringer settingRinger volumeRinger volume Low |||||| HighKBack dB SaveLRinger settingRinger toneRinger tone1=Tone 1KBack dB SaveLTG5438_5439.book Page 33 Friday, August 27, 2004 1:41 PM
Programmable Settings34 For assistance, please call 1-800-211-PANA (7262).LIf you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers.LIf you select one of the melody ringer patterns, the ringer will continue to sound for several seconds if:– the caller hangs up before you answer the call.– another person answers the call using another phone connected on the same line.Handset interrupt toneThis tone lets you know when you receive a call while you are on an intercom call (page 29).“2” (default): The tone will sound 2 times.“On”: The tone will sound for as long as the line rings.“Off”: Turns this feature off.1Press {MENU}.2Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}.3Scroll to “Interrupt tone” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select the desired setting.5Press {Save}, then press {OFF}.Call optionsAuto talkWhen this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Auto talk” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select the desired setting.5Press {Save}, then press {OFF}.Note:LIf you subscribe to Caller ID service and want to view the caller’s information on the handset display after lifting up the handset to answer a call, turn off this feature.Voice changerThis feature allows you to disguise your voice so that you can avoid being recognized.You can select a different voice changer type for phone conversations (“Talk” mode) and for the answering system greeting message (“Answer” mode).“Pattern 1”: Low-pitch voice“Pattern 2”: High-pitch voice“Pattern 3”: Highly distorted voice“Off” (“Greeting” mode only): Unmodified voiceThe default setting for “Talk” mode is “Pattern 1”, and for “Greeting” mode is “Off”.1Press {MENU}.TG5438_5439.book Page 34 Friday, August 27, 2004 1:41 PM
Programmable SettingsFor assistance, please call 1-800-211-PANA (7262). 352Scroll to “VoiceChanger[VX]” by pressing {V} or {^}, then press {>}.3To select “Talk”, press {1}.Press {V} or {^} repeatedly to select the desired setting.LYou can sample the selected voice changer type by speaking into the handset. Your voice will be heard through the base unit speaker.ORTo select “Greeting”, press {2}. Press {V} or {^} repeatedly to select the desired setting.LYour greeting will be heard through the base unit speaker.LTo turn this feature off, press {0}.4Press {Save}, then press {OFF}.Note:LTo turn the voice changer on during a call, see page 18.LIn step 3, you can also select the voice type by pressing {1} to {3}.Voice enhancerYou can turn the voice enhancer feature on or off. The default setting is OFF.1Press {MENU}.2Scroll to “Voice enhancer” by pressing {V} or {^}, then press {>}.3Press {V} or {^} to select “On” or “Off”.4Press {Save}, then press {OFF}.Caller ID editYou can turn the Caller ID number auto edit feature (page 27) on or off. The default setting is ON.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Caller ID edit” by pressing {V} or {^}, then press {>}.4Press {V} or {^} to select “On” or “Off”.5Press {Save}, then press {OFF}.Display optionsHandset LCD contrastYou can adjust the handset display contrast. There are 6 levels. The default setting is level 3.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select the desired setting.5Press {Save}, then press {OFF}.Display languageYou can select either “English” (default) or “Español” (Spanish) for the display language.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Change language” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select the desired language.LYou can also select by pressing {English} or {Español}.5Press {Save} or {Salvar}, then press {OFF}.TG5438_5439.book Page 35 Friday, August 27, 2004 1:41 PM
Programmable Settings36 For assistance, please call 1-800-211-PANA (7262).Telephone settingsDialing modeIf you cannot make calls, change this setting depending on your telephone line service.“Tone” (default): For tone dial service.“Pulse”: For rotary pulse dial service.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.4Scroll to “Set dial mode” by pressing {V} or {^}, then press {>}.5Press {V} or {^} repeatedly to select the desired setting.6Press {Save}, then press {OFF}.Flash timeThe flash time depends on your telephone exchange or host PBX.You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms” or “700ms” (default).1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.4Scroll to “Set flash time” by pressing {V} or {^}, then press {>}.5Press {V} or {^} repeatedly to select the desired setting.6Press {Save}, then press {OFF}.Note:LIf the unit is connected via a PBX, PBX functions (transferring a call etc.) might not work correctly. Consult your PBX supplier for the correct setting.Line modeThe line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset and “BC” on the base unit are not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set tel line” by pressing {V} or {^}, then press {>}.4Scroll to “Set line mode” by pressing {V} or {^}, then press {>}.5Press {V} or {^} repeatedly to select the desired setting.6Press {Save}, then press {OFF}.Other optionsHandset key toneYou can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Key tone” by pressing {V} or {^}, then press {>}.4Press {V} or {^} repeatedly to select “On” or “Off”.TG5438_5439.book Page 36 Friday, August 27, 2004 1:41 PM
Programmable SettingsFor assistance, please call 1-800-211-PANA (7262). 375Press {Save}, then press {OFF}.Re-registering the handsetIf “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit.Important:LMake sure the base unit is not being used.LHave the handset and base unit near each other when re-registering the handset.LConfirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If you re-register the handset using the other handset’s extension number [1] or [2], the other handset will not function.1KX-TG5438 base unit:Press and hold {LOCATOR/INTERCOM}, until the CHARGE indicator flashes.KX-TG5439 base unit:Press and hold the locator/handset button that corresponds to the handset you want to re-register ({LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}), until a beep sounds.LAfter the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute.2Handset:Press {MENU}.3Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.4Scroll to “Registration” by pressing {V} or {^}, then press {>}.5Press {OK}, then wait until the handset beeps.LRegistration is complete.Time adjustment (Caller ID subscribers only)When this feature is turned on (default), the unit’s date and time setting will automatically be adjusted when caller information is received.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Time adjustment” by pressing {V} or {^}, then press {>}.4Press {V} or {^} to select “Manual” or “Caller ID[auto]”.5Press {Save}, then press {OFF}.Note:LTo use this feature, set the date and time manually first (page 16).Customer supportThe handset can display the Internet address where you can download operating instructions for this product using your computer.1Press {MENU}.2Scroll to “Customer support” by pressing {V} or {^}, then press {>}.L“www.panasonic.com” will be displayed.3Press {OFF}.TG5438_5439.book Page 37 Friday, August 27, 2004 1:41 PM
Programmable Settings38 For assistance, please call 1-800-211-PANA (7262).Programming via direct commandsYou can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus.Details of each feature can be found on the corresponding pages.1Press {MENU}.2Enter the desired feature code (shown below).3Enter the desired setting code (shown below).LThis step may vary depending on the feature being programmed.4Press {Save}.5Press {OFF} to exit programming mode.Direct commands chartFeature Feature code Setting code PageRinger volume {1} {1}{1}: Low {2}: Medium {3}: High {0}: Offpage 33Ringer tone {1} {2}{1}–{3}: Tone pattern 1–3{4}–{7}: Melody pattern 1–4{8}–{9}: Downloaded melody pattern 1–2page 33Interrupt tone {1} {3}{1}: On {2}: 2 times {0}: Off page 34Message play {2}– page 43Date and time {4}Go to step 3 on page 16. page 16Voice enhancer {5}{1}: On {0}: Off page 35Voice changer (Talk) {8} {1}{1}: Pattern 1 {2}: Pattern 2{3}: Pattern 3page 34Voice changer (Greeting){8} {2}{1}: Pattern 1 {2}: Pattern 2{3}: Pattern 3 {4}: Offpage 34Copy phonebook (1 item){#} {1}Go to step 4 on page 23. page 23Copy phonebook (all items){#} {2}– page 24LCD contrast {0} {1}{1}–{6}: Level 1–6 page 35Key tone {0} {2}{1}: On {0}: Off page 36Auto talk {0} {3}{1}: On {0}: Off page 34TG5438_5439.book Page 38 Friday, August 27, 2004 1:41 PM
Programmable SettingsFor assistance, please call 1-800-211-PANA (7262). 39Note:LIf you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}.Caller ID number auto edit{0} {4}{1}: On {0}: Off page 35Set dial mode {0} {5} {1}{1}: Pulse {2}: Tone page 36Set flash time {0} {5} {2}{1}: 700 ms {2}: 600 ms{3}: 400 ms {4}: 300 ms{5}: 250 ms {6}: 110 ms{7}: 100 ms {8}: 90 mspage 36Set line mode {0} {5} {3}{1}: A {2}: B page 36Ring count {0} {6} {1}{2}–{7}: 2–7 rings{0}: Toll saverpage 46Recording time {0} {6} {2}{1}: 1 minute{2}: 2 minutes{3}: 3 minutes{0}: Greeting onlypage 47Remote code {0} {6} {3}Go to step 5 on page 46. page 46Change language {0} {8}{1}: English {2}: Spanish page 35Message alert {0} {#} {1}: On {0}: Off page 47Time adjustment {0} {9}{1}: On {0}: Off page 37Feature Feature code Setting code PageTG5438_5439.book Page 39 Friday, August 27, 2004 1:41 PM
Answering System Features40 For assistance, please call 1-800-211-PANA (7262).Answering systemThe unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone.For details about memory capacity, see page 44.Important:LOnly 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time.LWhen callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 16).LYou can select the caller’s recording time (page 47).Recording your greeting messageYou can record your own greeting message (max. 2 minutes) that will be played when the answering system answers a call. If you do not record a greeting message, a pre-recorded greeting message will be used.Sample greeting message: “This is (your name). We are unable to answer the phone right now. Please leave a message after the beep. Thank you.”Important:LThe voice changer feature (page 34) can also be used to disguise your voice on your greeting message.1Press {GREETING REC}.LThe unit announces “To record greeting, press record again.”2Within 10 seconds, press {GREETING REC} again.3After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC.LThe display will show the elapsed recording time.4To stop recording, press {GREETING REC} or {STOP}.{GREETING REC}MIC{STOP}{GREETING CHECK}TG5438_5439.book Page 40 Friday, August 27, 2004 1:41 PM
Answering System FeaturesFor assistance, please call 1-800-211-PANA (7262). 41Note:LIf the greeting message is less than 1 second long, the unit beeps 6 times and announces, “Your greeting was not recorded. Record your greeting again.”To play back the greeting messagePress {GREETING CHECK}.Erasing your greeting messagePress {GREETING CHECK}, and then press {ERASE} while your greeting message is playing.LIf you do not re-record your greeting message, the unit will use a pre-recorded greeting message.Pre-recorded greeting messageIf you do not record a greeting message, one of 2 pre-recorded messages will be played when a call is received depending on the caller’s recording time (page 47).– When the recording time is set to “1min”, “2min” or “3min”:“Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.”– When the recording time is set to “Greeting only”:“Hello, we are not available now. Please call again. Thank you for your call.”To play back the pre-recorded greeting, press {GREETING CHECK}.Turning the answering system on/offPress {ANSWER ON}.LWhen the answering system is turned on, the ANSWER ON indicator lights and the unit announces “Answer off” and the day and time.LWhen the answering system is turned off, the ANSWER ON indicator turns off and the unit announce “Answer off”.Screening your callsWhile a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {>} or {<}.You can answer the call by pressing {C} or {s}.To turn off the call screening featureTurn the base unit’s speaker volume off by pressing {<} until “0” is displayed.Note:LIf you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for monitoring will be turned on again.{ANSWER ON}ANSWER ON indicatorTG5438_5439.book Page 41 Friday, August 27, 2004 1:41 PM
Answering System Features42 For assistance, please call 1-800-211-PANA (7262).Listening to messagesWhen new messages have been recorded:– The MESSAGE indicator will flash.– The ringer/message indicator will flash slowly if the message alert feature is turned on (page 47).The base unit display will show the number of messages (old and new) recorded by the answering system.Listening to messages using the base unitPress {MESSAGE}.LThe unit will announce the number of new messages and will play back the new messages.LWhen you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages.Note:LThe display shows the message number during playback.LDuring playback, the unit will announce the day and time that each message was recorded. (Voice time/day stamp)LAt the end of the last message, the unit announces “End of final message”.To adjust the speaker volume9 levels (high to off) are available. Press {>} or {<} repeatedly while using the answering system.Repeating a messagePress {H} while listening to the message.LIf pressed within the first 5 seconds of a message, the previous message will be played.Skipping a messagePress {G} to play the next message.Pausing message playbackPress {STOP}.LTo resume playback, press {MESSAGE}.LTo stop playback completely, press {STOP} again.Erasing a specific messagePress {ERASE} while listening to the message you want to erase.Erasing all messages1Press {ERASE} while the base unit is not being used.LThe unit will announce “To erase all messages, press ERASE again.”2Within 10 seconds, press {ERASE} again.LThe unit will announce “No messages.”{MESSAGE}{STOP}{ERASE}MESSAGEindicatorTG5438_5439.book Page 42 Friday, August 27, 2004 1:41 PM
Answering System FeaturesFor assistance, please call 1-800-211-PANA (7262). 43Listening to messages using the handsetWhen new messages have been recorded, “New message” is displayed.1Press {MENU}.2Press {Select} at “Message play”.LThe unit will announce the number of new messages, and will play back the new messages.LWhen you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages.LAfter the last message is played back, the unit’s voice guidance starts. Follow the guidance as necessary.3Press {OFF} when finished.Note:LWhile listening to messages, you can switch between the receiver and speaker by pressing {C} or {s}.LAdjust the speaker or receiver volume using {V} or {^}.LAt the end of the last message, the unit announces “End of final message”.Voice guidanceIf you do not press any buttons after the last message is played back, the unit’s voice guidance starts. Operate the answering system by following the guidance as necessary.The unit will announce “Press 4 to play back new messages. Press 5 to play back all messages.”LYou can press buttons for other playback options (see below) even if the voice guidance has started.Answering system commandsYou can also operate the answering system by pressing dial keys.To use the following commands, press {MENU}, then press {Select} at “Message play”.*1 If pressed within the first 5 seconds of a message, the previous message will be played.*2 To resume operation, press a command key within 15 seconds, or the voice guidance will start (page 43).{Select}{OFF}{MENU}Key Command{1} or {<}Repeat message (during playback)*1{2} or {>}Skip message (during playback){4}Play new messages{5}Play all messages{8}Turn answering system on{9}Stop playback*2{0}Turn answering system off{CLEAR} or {*}{4}Erase this message (during playback){*}{5}Erase all messagesTG5438_5439.book Page 43 Friday, August 27, 2004 1:41 PM
Answering System Features44 For assistance, please call 1-800-211-PANA (7262).Calling back (Caller ID subscribers only)If Caller ID information was received for the call, you can call the caller back while listening to a message.Press {Call} during playback.Note:LTo edit the number before calling back, press {Edit} repeatedly to select the desired format (page 27), then press {Call}, {C} or {s}.Memory capacityThe total recording capacity (including your greeting message and caller messages) is about 15 minutes. A maximum of 64 messages (including a greeting message) can be recorded.LIf message memory becomes full:–“E” flashes on the base unit.– the ANSWER ON indicator flashes rapidly (if the answering system is turned on).– the unit announces “Memory full” while operating the answering system.To record additional messages, erase unnecessary messages.LIf less than 3 minutes of recording time is available, the unit will announce the remaining recording time while operating the answering system.LMessages are retained even if a power failure occurs. All messages are saved until you erase them. (Flash memory message backup)LThe total recording capacity may be reduced by the calling party’s background noise.Remote operationUsing a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations.Important:LIn order to operate the answering system remotely, you must first set a remote code (page 46). This code must be entered each time you operate the answering system remotely.Using the answering system remotely1Dial your phone number from a touch tone phone.LIf the ring count is set to “Toll saver” (page 46), the number of rings you hear will indicate whether or not you have new messages.2After the greeting message starts, enter your remote code.LThe unit will announce the number of new messages.LAfter 3 seconds, the voice guidance will start.3Follow the voice guidance as necessary.4When finished, hang up.Note:LWhen you press a key, press firmly.LYou can hang up at any time.LYou can ignore the voice guidance and control the unit using remote commands (page 45).LYou can leave a message just as any outside caller can. You can also press TG5438_5439.book Page 44 Friday, August 27, 2004 1:41 PM
Answering System FeaturesFor assistance, please call 1-800-211-PANA (7262). 45{*} to skip the greeting message and record your message after the beep.Voice guidanceDuring remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order:– Play back all messages– Play back new messages– Record a message– Erase all messagesNote:LIf you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit will announce, “Thank you for your call” then disconnect your call.LIf less than 3 minutes of recording time is available, the unit will announce the remaining recording time after the last message is played back.LIf the unit announces “Memory full”, erase unnecessary messages.Remote commandsYou can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you.*1 If pushed within the first 5 seconds of a message, the previous message will be played.*2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start.Turning on the answering system remotelyIf the answering system is off, you can turn it on remotely.1Dial your phone number.2Let the phone ring 15 times.LThe unit will answer your call with the greeting message.LYou can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 44).Key Remote command{1}Repeat message (during playback)*1{2}Skip message (during playback){4}Play new messages{5}Play all messages{9}Stop*2{0}Turn answering system off{*}{4}Erase this message (during playback){*}{5}Erase all messagesTG5438_5439.book Page 45 Friday, August 27, 2004 1:41 PM
Answering System Features46 For assistance, please call 1-800-211-PANA (7262).Answering system settingsRemote codeA remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. Store any 2-digit number (00–99). The default setting is “11”.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set answering” by pressing {V} or {^}, then press {>}.4Scroll to “Remote code” by pressing {V} or {^}, then press {>}.5Select the desired remote code by entering a 2-digit number (00–99).6Press {Save}, then press {OFF}.Note:LTo confirm the remote code, repeat steps 1 to 4. Press {OFF} when finished.Ring countYou can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7” or “Toll saver”.“Toll saver”: The unit answers after 2 rings when new messages have been recorded, and after 4 rings when there are no new messages. If you call your phone from outside to listen to new messages (page 44), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set answering” by pressing {V} or {^}, then press {>}.4Scroll to “Ring count” by pressing {V} or {^}, then press {>}.5Press {V} or {^} repeatedly to select the desired setting.LYou can also select the ring count by pressing {0} (“Toll saver”), or {2} to {7}.6Press {Save}, then press {OFF}.TG5438_5439.book Page 46 Friday, August 27, 2004 1:41 PM
Answering System FeaturesFor assistance, please call 1-800-211-PANA (7262). 47Caller’s recording time“1min”, “2min” or “3min” (default): Caller messages are limited to 1 minute to 3 minutes.“Greeting only”: The unit plays the greeting message but does not record caller messages.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Set answering” by pressing {V} or {^}, then press {>}.4Scroll to “Recording time” by pressing {V} or {^}, then press {>}.5Press {V} or {^} repeatedly to select the desired setting.LYou can also select the recording time by pressing {1} to {3}, or {0} (“Greeting only”).6Press {Save}, then press {OFF}.Note:LIf message memory becomes full, the unit will automatically switch to the “Greeting only” mode.Message alertYou can select whether or not the ringer/message indicator on the handset will flash when new messages have been recorded (page 42). The default setting is OFF.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press {>}.3Scroll to “Message alert” by pressing {V} or {^}, then press {>}.4Press {V} or {^} to select “On” or “Off”.5Press {Save}, then press {OFF}.Note:LThe ringer/message indicator will not flash for new messages while the handset is in use.LThe ringer/message indicator will flash rapidly when a call is received whether this feature is on or off.TG5438_5439.book Page 47 Friday, August 27, 2004 1:41 PM
Useful Information48 For assistance, please call 1-800-211-PANA (7262).Wall mountingBase unitThe base unit can be mounted on a wall phone plate.1Feed the AC adaptor cord through the wall mounting adaptor. Connect the AC adaptor.2Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2).3Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit.To poweroutlet12ABABTG5438_5439.book Page 48 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 494Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place.5Connect the telephone line cord. Mount the unit, then slide it down.LRaise the antennas.To remove the wall mounting adaptorWhile pushing down the release levers (1), remove the adaptor (2).2TG5438_5439.book Page 49 Friday, August 27, 2004 1:41 PM
Useful Information50 For assistance, please call 1-800-211-PANA (7262).Wall mount template for the charger24.5 mm ")31 32( /Charger unit (KX-TG5439 only)The charger can be wall mounted, as shown below.1Connect the AC adaptor.2Drive the screws (not included) into the wall using the wall mount template (see below).3Mount the charger (1).4Slide it down (2) and to the right (3) until it is secure.24.5 mmScrewsTo poweroutlet(31/32")123TG5438_5439.book Page 50 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 51Belt clipYou can hang the handset on your belt or pocket using the included belt clip.To attach the belt clipTo remove the belt clipWhile pressing the top of the clip (1), pull the right edge in the direction of the arrow (2).Headset (optional)Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information.To connect an optional headset to the handsetLModel shown is KX-TCA88.Note:LTo switch to the speakerphone, press {s}. To return to the headset, press {C}.12Headset jackTG5438_5439.book Page 51 Friday, August 27, 2004 1:41 PM
Useful Information52 For assistance, please call 1-800-211-PANA (7262).Error messagesIf the unit detects a problem, one of the following messages will be displayed.Display message Cause & solutionBusy LThe called handset or base unit is in use.LThe handset you tried to copy phonebook items to is in use.LThe handset you are calling is too far from the base unit.Error!! LWhen you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again.LThe other handset tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 23).---Incomplete---Phonebook fullLWhen the phonebook item(s) was (were) sent to another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 22). When phonebook memory is available, you can copy all phonebook items (page 24) or individual items one by one (page 23).No link to base. Move closer to base and try again.LThe handset has lost communication with the base unit. Move closer to the base unit, and try again.LConfirm the base unit’s AC adaptor is plugged in.LRaise the base unit antennas.LThe handset’s registration may have been canceled. Re-register the handset (page 37).Phonebook full LThere is no space to store new items in phonebook. Erase unnecessary items (page 22).PhonebookNo items storedLYou tried to copy your phonebook items to the other handset, but your phonebook is empty.Please lift up and try again.LA handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again.System is busy. Please try again later.LThe handset has lost communication with the base unit. Move closer to the base unit and try again.LMore than one unit is in use, such as conducting an outside/intercom call. Try again later.LAnother user is listening to messages. Try again later.LAnother user is using the voice changer. Try again later.TG5438_5439.book Page 52 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 53TroubleshootingGeneral useProgrammable settingsProblem Cause & solutionThe handset does not work.LMake sure that the battery is installed correctly (page 10).LCheck the connections (page 9).LFully charge the battery (page 11).LClean the charge contacts and charge again (page 11).LUnplug the base unit AC adaptor(s) to reset the unit. Reconnect the adaptor(s) and try again.LRe-install the battery (page 10) and fully charge it.The display shows “No link to base. Move closer to base and try again.” and an alarm tone sounds.LThe handset is too far from the base unit. Move closer and try again.LPlug in the base unit’s AC adaptor.LRaise the base unit antennas.LIf the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (page 37).I cannot hear a dial tone. LDisconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company.LThe power cord or telephone line cord is not connected. Check the connections (page 9).I cannot make calls. LThe dialing mode may be set incorrectly. Set the dial mode (page 36) to match the type of telephone service you have (tone or pulse).The handset stops working while being used.LPlace the handset on the base unit or charger, and disconnect the power cord to reset the unit. Reconnect the power cord, and try again.Problem Cause & solutionI cannot program items. LProgramming is not possible while the handset and/or base unit is being used.LDo not pause for over 1 minute while programming.LMove closer to the base unit.LWhile another user is listening to messages or the answering system is answering a call, you cannot program. Try again later.TG5438_5439.book Page 53 Friday, August 27, 2004 1:41 PM
Useful Information54 For assistance, please call 1-800-211-PANA (7262).Making/answering call, IntercomProblem Cause & solutionStatic is heard, sound cuts in and out. Interference from other electrical units.LMove the handset and the base unit away from other electrical appliances.LMove closer to the base unit.LRaise the base unit antennas.LTurn on the clarity booster feature (page 19).LYour unit is connected to a telephone line with xDSL service. We recommend connecting a noise filter (Contact your Internet service provider) to the telephone line between the base unit and the telephone line jack.The handset does not ring.LThe ringer volume is turned off. Adjust it (page 33).I cannot make a call with the handset.LIf the base unit (including answering system) or other handset(s) is in use, you may not be able to make a call. Try again later.LThe handset is in the remote operation mode (page 43). Exit by pressing {OFF}.The speakerphone is not working.LUse the speakerphone in a quiet room.LIf you have difficulty hearing the other party, adjust the volume.I cannot redial by pressing {REDIAL}.LIf the last number dialed was more than 48 digits long, the number will not be redialed correctly.LIf this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed.I cannot join an outside call.LYou cannot join the call if the other handset is using voice changer. To join the call, have that handset cancel the voice changer.I tried to use voice changer during a call, but {(VX)} is not shown on the display.LYou cannot use voice changer when you are on a conference call.I cannot have a conversation using the headset.LMake sure that an optional headset is connected properly (page 51).LIf “SP-phone” or “SP” is displayed on the handset, press {C} to switch to the headset.I cannot page the handset or base unit.LThe called handset is too far from the base unit.LThe called unit is in use. Try again later.TG5438_5439.book Page 54 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 55PhonebookCaller IDProblem Cause & solutionI cannot store an item in the phonebook.LYou cannot store an item in the phonebook while the handset is in the talk, speakerphone, intercom or remote operation mode.LDo not pause for over 1 minute while storing.While storing an item in the phonebook, the handset starts to ring.LA call is being received. To answer the call, press {C} or {s}. Storing will be canceled. Store the name and number again.Copying stopped with an item displayed.LThe destination handset may have lost communication with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Check whether the destination handset is in standby mode and try again.Problem Cause & solutionThe unit does not display the caller’s name and/or phone number.LYou have not subscribed to Caller ID service. Contact your telephone company to subscribe.LThe name display service may not be available in some areas. Contact your telephone company for details.LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.LOther electrical appliances connected to the same outlet may be causing interference that is preventing caller information from being received.LTelephone line noise may be affecting Caller ID.LThe caller requested not to send caller information (page 25).LIf a call is being transferred to you, the caller information will not be displayed.LIf you have a separate Caller ID box connected between this unit and the telephone wall jack, disconnect the Caller ID box and plug the unit directly into the wall jack.LYour unit is connected to a telephone line with xDSL service. We recommend connecting a noise filter (Contact your Internet service provider) to the telephone line between the base unit and the telephone line jack.TG5438_5439.book Page 55 Friday, August 27, 2004 1:41 PM
Useful Information56 For assistance, please call 1-800-211-PANA (7262).Answering systemBattery chargeThe caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 35).LYou need to call back the edited number to activate Caller ID number auto edit.I cannot dial the phone number edited in the caller list.LThe phone number you dialed might have an incorrect edited pattern (for example the long distance “1” on the area code is missing). Edit the phone number with another pattern (page 27).The display exits the list while searching the phonebook or caller list.LThe handset automatically exits after 1 minute of inactivity.Problem Cause & solutionI cannot listen to messages from a remote location.LA touch tone phone is required for remote operation.LPress the remote code correctly and press each key firmly (page 44).LThe answering system is off. Turn it on (page 41).The other party complains that they cannot leave a voice message.LThe recording time is set to “Greeting only”. Select “1min”, “2min” or “3min” (page 47).LThe memory is full. Erase unnecessary messages (page 42).I cannot operate the answering system with the handset.LSomeone is operating the answering system.LYou are too far from the base unit. Move closer to the base unit.During message playback, the unit rings and cancels playback.LA call is being received. Answer the call and start again from the beginning after hanging up.The ringer/message indicator flashes slowly.LNew messages have been recorded. Turn the message alert off (page 47) or listen to the new messages (page 42).Problem Cause & solution“Recharge battery” is displayed, 7 flashes or the handset beeps intermittently.LFully charge the battery (page 11).Problem Cause & solutionTG5438_5439.book Page 56 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 57Power failure“Charge for 6h” and 8 are displayed and the handset does not work.LThe battery has been discharged. Fully charge the battery (page 11).I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed.LClean the charge contacts and charge again (page 11).LThe battery may need to be replaced (page 12). If you install a new battery, fully charge it (page 11).The CHARGE indicator does not go out after the battery has been charged.LThis is normal.The handset display is blank.LFully charge the battery (page 11).Problem Cause & solutionThe unit will not function. LThis product is not designed to make calls in the event of a power failure. Alternative arrangements should be made in the event that emergency calls need to be made during a power failure.Problem Cause & solutionTG5438_5439.book Page 57 Friday, August 27, 2004 1:41 PM
Useful Information58 For assistance, please call 1-800-211-PANA (7262).Important information about subscription servicesIn order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service.LFor more information, contact your telephone company.If the Call Waiting Caller ID (CWID) feature does not function:LYou may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, voice mail, and unlimited local/regional/long distance calls, please read the following:LTo use the voice mail service provided by the telephone company rather than the unit’s answering system, turn off the answering system by pressing {ANSWER ON} on the base unit.This unit does not have an indicator to indicate if there are new messages in your mailbox service.LTo use this unit’s answering system rather than the voice mail service provided by your telephone company, please contact your telephone company to deactivate your voice mail service.If the telephone company cannot do this, set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the telephone company’s voice mail service tries to answer your calls. It is necessary to check the ring count required to activate the voice mail service provided by your telephone company before changing this setting.Example: To set the ring count to “2”, see page 39.TG5438_5439.book Page 58 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 59FCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company. Registration No ............(found on the bottom of the unit) Ringer Equivalence No. (REN).......0.1BA plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.TG5438_5439.book Page 59 Friday, August 27, 2004 1:41 PM
Useful Information60 For assistance, please call 1-800-211-PANA (7262).When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:− Reorient or relocate the receiving antenna.− Increase the separation between the equipment and receiver.− Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.− Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.TG5438_5439.book Page 60 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 61openLCR service for the Caller IQ featureThis unit is compatible with service provided by openLCR.Important:See the leaflet included with this unit for more information.LIf you have any questions regarding the openLCR service, visit www.openLCR.com or call openLCR at 1-866-openLCR (1-866-6736527).LNEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR.COM, INC., NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.COM, INC.LThe Caller IQ service can only be activated after registering with openLCR at www.openLCR.com. More information regarding the openLCR service is available on the Internet at www.openLCR.com.FCC RF Exposure Warning:This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter.TG5438_5439.book Page 61 Friday, August 27, 2004 1:41 PM
Useful Information62 For assistance, please call 1-800-211-PANA (7262).Technical informationBase unitOperating environment:5°C – 40 °C (41 °F – 104 °F)Frequency:5.76 GHz – 5.84 GHzDimensions:Approx. height XX mm x width XX mm x depth XX mm (XX" x XX" x XX")Mass (Weight):Approx. XX g (XX Ib.)Power consumption:Standby: Approx. 0.8 WMaximum: Approx. 4.0 WPower supply:AC adaptor (120 V AC, 60 Hz)HandsetOperating environment:5 °C – 40 °C (41 °F – 104 °F)Frequency:5.76 GHz – 5.84 GHzDimensions:Approx. height 220 mm x width 53 mm x depth 37 mm (821/32" x 23/32" x 115/32")Mass (Weight):Approx. 210 g (0.46 Ib.)Power supply:Ni-MH battery (3.6 V, 830 mAh)Security codes:1,000,000Charger unitOperating environment:5 °C – 40 °C (41 °F – 104 °F)Dimensions:Approx. height 69 mm x width 74 mm x depth 100 mm (223/32" x 229/32" x 315/16")Mass (Weight):Approx. 95 g (0.21 lb.)Power consumption:Standby: Approx. 0.8 WMaximum: Approx. 4.0 WPower supply:AC adaptor (120 V AC, 60 Hz)Note:LDesign and specifications are subject to change without notice.LThe pictures and illustrations in these instructions may vary slightly from the actual product.TG5438_5439.book Page 62 Friday, August 27, 2004 1:41 PM
✄Useful InformationFor assistance, please call 1-800-211-PANA (7262). 63WarrantyPANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infanteria, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985Panasonic Telephone ProductsLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910.For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262).When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.TG5438_5439.book Page 63 Friday, August 27, 2004 1:41 PM
Useful Information64 For assistance, please call 1-800-211-PANA (7262).Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.TG5438_5439.book Page 64 Friday, August 27, 2004 1:41 PM
Useful InformationFor assistance, please call 1-800-211-PANA (7262). 65Customer servicesCustomer Services DirectoryObtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/supportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.)Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)Accessory PurchasesService in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales CompanyFactory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910TG5438_5439.book Page 65 Friday, August 27, 2004 1:41 PM
Index66 For assistance, please call 1-800-211-PANA (7262).A Accessories: 5Answering calls: 18Answering system: 40Auto talk: 18, 34B Backlit display: 15Backlit handset keypad: 15Base unit location: 8BatteryCharge: 11Installation: 10Performance: 12Replacement: 12Strength: 11Belt clip: 51C Caller ID edit: 35Caller ID number auto edit: 27Caller ID service: 25Caller listCalling back: 26Editing: 27Erasing: 28Storing: 28Viewing: 26Call screening: 41Call share: 19Call Waiting Caller ID: 25Call waiting tone: 20Chain dial: 23CID (Caller ID): 25Clarity booster: 19Color ID: 26Conf (Conference): 31Conference calls: 31Controls: 13Copy phonebook: 23, 24Customer support: 37D Date and time: 16Dialing mode: 36DisplayBase unit: 15Handset: 15Display language: 35E Erasing all messages: 42, 43, 45Erasing a message: 42, 43, 45Error messages: 52Extension number: 30F FCC and other information: 59Flash button: 20Flash time: 36Function menuDirect commands: 38Table: 32G Greeting message: 40H Headset, optional: 51Hold: 18I InstallationAC adaptor: 9Charger unit: 9Telephone line cord: 9IntercomCall: 29Paging: 29Interrupt tone: 34K Key tone: 36L LCD contrast: 35Line mode: 36Listening to messagesBase unit: 42Handset: 43Touch tone phone: 44M Making calls: 17Memory capacity: 44Message alert: 47MicrophoneBase unit: 29, 40Handset: 17Mute: 19N Navigator key: 14Noise: 8P Pause: 20Phonebook: 21Adding: 21Calling: 22Copying: 23, 24Editing: 22Erasing: 22Names: 21Power failure: 9, 16, 57Pulse service: 20R Recording time: 47Redial: 17Redial list: 18Registration: 37Remote code: 46Remote operation: 44TG5438_5439.book Page 66 Friday, August 27, 2004 1:41 PM
IndexFor assistance, please call 1-800-211-PANA (7262). 67Ring count: 46RingerTone: 33Volume: 33Ringer ID: 25Ringer off: 18, 33Rotary service, tone dialing: 20S Safety instructions: 6Soft keys: 15SP-phone: 17T Technical information: 62Time adjustment: 37Toll saver: 46Transferring a call: 31TroubleshootingAnswering system: 56Battery charge: 56Caller ID: 55General use: 53Making/answering call, Intercom: 54Phonebook: 55Power failure: 57Programmable settings: 53TTY: 5V VE (voice enhancer): 19Voice changer: 18, 34Voice enhancer: 19, 35Voice guidance: 45Volume controlBase unit: 42Handset receiver: 17Handset speaker: 17VX (voice changer): 18W Wall mounting: 48Warranty: 63TG5438_5439.book Page 67 Friday, August 27, 2004 1:41 PM
If you need assistance with setup or operation;1Visit our website: http://www.panasonic.com/support2Contact us via the web at: http://www.panasonic.com/contactinfo3Call us at: 1-800-211-PANA (7262)TTY users (hearing or speech impaired users) can call 1-877-833-8855.When you ship the product;LCarefully pack your unit, preferably in the original carton.LAttach a letter, detailing the symptom, to the outside of the carton.LSend the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured.LDo not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.Panasonic Consumer Electronics Company,Division of Matsushita Electric Corporation of AmericaOne Panasonic Way, Secaucus, New Jersey 07094Panasonic Sales Company,Division of Matsushita Electric of Puerto Rico, Inc.Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial ParkCarolina, Puerto Rico 00985PQQX14351ZA KS1004MK-0TG5438_5439.book Page 68 Friday, August 27, 2004 1:41 PM

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