Panasonic of North America 96NKX-TG5438 5.8 GHz FHSS Cordless Telephone System User Manual TG5438 5439
Panasonic Corporation of North America 5.8 GHz FHSS Cordless Telephone System TG5438 5439
User Manual
TG5438_5439.book Page 1 Friday, August 27, 2004 1:41 PM Operating Instructions 5.8 GHz Digital Cordless Answering System Model No. KX-TG5438 5.8 GHz Digital Cordless Answering System with Dual Handsets Model No. KX-TG5439 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service of your service provider. Charge the battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.us.panasonic.com for customers in the U.S.A. or Puerto Rico. TG5438_5439.book Page 2 Friday, August 27, 2004 1:41 PM Table of Contents Introduction Your phone. . . . . . . . . . . . . . . . . . . . . . . 4 Accessory information . . . . . . . . . . . . . . 5 Important safety instructions . . . . . . . . . 6 For best performance . . . . . . . . . . . . . . . 8 Preparation Connections . . . . . . . . . . . . . . . . . . . . . . 9 Battery installation . . . . . . . . . . . . . . . . 10 Battery charge . . . . . . . . . . . . . . . . . . . 11 Battery replacement . . . . . . . . . . . . . . . 12 Controls and displays . . . . . . . . . . . . . . 13 Controls . . . . . . . . . . . . . . . . . . . . . 13 Display . . . . . . . . . . . . . . . . . . . . . . . 15 Setting the date and time . . . . . . . . . . . 16 Making/Answering Calls Making calls . . . . . . . . . . . . . . . . . . . . . 17 Answering calls . . . . . . . . . . . . . . . . . . 18 Useful features during a call. . . . . . . . . 18 Voice changer . . . . . . . . . . . . . . . . . 18 HOLD button . . . . . . . . . . . . . . . . . . 18 MUTE button . . . . . . . . . . . . . . . . . . 19 Voice enhancer . . . . . . . . . . . . . . . . 19 Clarity booster . . . . . . . . . . . . . . . . . 19 Call share (KX-TG5439 only) . . . . . 19 PAUSE button (for PBX/long distance service users). . . . . . . . . . . . . . . . . . 20 Flash button . . . . . . . . . . . . . . . . . . 20 For Call Waiting service users . . . . . 20 Temporary tone dialing (for rotary/pulse service users) . . . . . . . . . . . . . . . . . 20 Phonebook Using the phonebook . . . . . . . . . . . . . . 21 Adding items to the phonebook . . . 21 Calling someone in the phonebook . 22 Editing items in the phonebook . . . . 22 Erasing items in the phonebook . . . 22 Chain dial feature. . . . . . . . . . . . . . . 23 Copying phonebook items (KX-TG5439 only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Copying an item . . . . . . . . . . . . . . . 23 Copying all items . . . . . . . . . . . . . . . 24 Caller ID service Using Caller ID service. . . . . . . . . . . . . 25 Ringer ID/color ID feature . . . . . . . . 25 Caller list . . . . . . . . . . . . . . . . . . . . . . . . 26 Viewing the caller list and calling back 26 Editing a caller’s phone number before calling back . . . . . . . . . . . . . . . . . . . 27 Storing caller information into the phonebook . . . . . . . . . . . . . . . . . . . . 28 Erasing caller information. . . . . . . . . 28 Intercom Features Intercom . . . . . . . . . . . . . . . . . . . . . . . . 29 For KX-TG5438 users . . . . . . . . . . . 29 For KX-TG5439 users . . . . . . . . . . . 30 Transferring a call (KX-TG5439 only) . . 31 Conference calls (KX-TG5439 only) . . . 31 Programmable Settings Guide to handset programming . . . . . . 32 Ringer settings . . . . . . . . . . . . . . . . . . . 33 Handset ringer volume . . . . . . . . . . 33 Handset ringer tone . . . . . . . . . . . . . 33 Handset interrupt tone . . . . . . . . . . . 34 Call options . . . . . . . . . . . . . . . . . . . . . . 34 Auto talk . . . . . . . . . . . . . . . . . . . . . 34 Voice changer . . . . . . . . . . . . . . . . . 34 Voice enhancer . . . . . . . . . . . . . . . . 35 Caller ID edit . . . . . . . . . . . . . . . . . . 35 Display options . . . . . . . . . . . . . . . . . . . 35 Handset LCD contrast . . . . . . . . . . . 35 Display language . . . . . . . . . . . . . . . 35 Telephone settings . . . . . . . . . . . . . . . . 36 Dialing mode . . . . . . . . . . . . . . . . . . 36 Flash time . . . . . . . . . . . . . . . . . . . . 36 Line mode . . . . . . . . . . . . . . . . . . . . 36 Other options . . . . . . . . . . . . . . . . . . . . 36 Handset key tone . . . . . . . . . . . . . . 36 Re-registering the handset . . . . . . . 37 Time adjustment (Caller ID subscribers only) . . . . . . . . . . . . . . . . . . . . . . . . 37 Customer support . . . . . . . . . . . . . . 37 Programming via direct commands . . . 38 Direct commands chart . . . . . . . . . . 38 Answering System Features Answering system . . . . . . . . . . . . . . . . 40 Recording your greeting message . . . . 40 Erasing your greeting message . . . 41 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 3 Friday, August 27, 2004 1:41 PM Table of Contents Pre-recorded greeting message . . . 41 Turning the answering system on/off . . 41 Screening your calls . . . . . . . . . . . . 41 Listening to messages . . . . . . . . . . . . . 42 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 42 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 43 Memory capacity . . . . . . . . . . . . . . . . . 44 Remote operation. . . . . . . . . . . . . . . . . 44 Using the answering system remotely 44 Answering system settings . . . . . . . . . . 46 Remote code . . . . . . . . . . . . . . . . . 46 Ring count . . . . . . . . . . . . . . . . . . . . 46 Caller’s recording time . . . . . . . . . . . 47 Message alert . . . . . . . . . . . . . . . . . 47 Useful Information Wall mounting. . . . . . . . . . . . . . . . . . . . 48 Base unit . . . . . . . . . . . . . . . . . . . . . 48 Charger unit (KX-TG5439 only) . . . . 50 Belt clip. . . . . . . . . . . . . . . . . . . . . . . . . 51 Headset (optional) . . . . . . . . . . . . . . . . 51 Error messages . . . . . . . . . . . . . . . . . . 52 Troubleshooting . . . . . . . . . . . . . . . . . . 53 General use . . . . . . . . . . . . . . . . . . 53 Programmable settings . . . . . . . . . . 53 Making/answering call, Intercom . . . 54 Phonebook . . . . . . . . . . . . . . . . . . . 55 Caller ID . . . . . . . . . . . . . . . . . . . . . 55 Answering system . . . . . . . . . . . . . . 56 Battery charge . . . . . . . . . . . . . . . . 56 Power failure . . . . . . . . . . . . . . . . . . 57 Important information about subscription services . . . . . . . . . . . . 58 FCC and other information . . . . . . . . . . 59 openLCR service for the Caller IQ feature 61 Technical information . . . . . . . . . . . . . . 62 Base unit . . . . . . . . . . . . . . . . . . . . . 62 Handset . . . . . . . . . . . . . . . . . . . . . 62 Charger unit . . . . . . . . . . . . . . . . . . . 62 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 63 Customer services . . . . . . . . . . . . . . . . 65 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 4 Friday, August 27, 2004 1:41 PM Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the unit) Date of purchase Name and address of dealer Attach your purchase receipt here. Energy Star: As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Trademarks: openLCR and openLCR.com, and the openLCR logo are the trademarks of openLCR.com, Inc. Your phone KX-TG5438 KX-TG5439 L References in these operating instructions to the “charger” and to the “other handset” are for KX-TG5439 users only. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 5 Friday, August 27, 2004 1:41 PM Introduction Accessory information Included accessories To order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-866-605-1277. Accessory items Order number Quantity AC adaptor for base unit PQLV1Z KX-TG5438: 1 KX-TG5439: 1 Telephone line cord PQJA10075Z KX-TG5438: 1 KX-TG5439: 1 Wall mounting adaptor PQKL10075Z1 KX-TG5438: 1 KX-TG5439: 1 Battery HHR-P104 KX-TG5438: 1 KX-TG5439: 2 Handset cover PQYNTG5438FR KX-TG5438: 1 KX-TG5439: 2 Belt clip PQKE10389Z1 KX-TG5438: 1 KX-TG5439: 2 Charger unit Charger: PQLV30031ZB KX-TG5439: 1 AC adaptor: KX-TCA1-G KX-TG5439: 1 Additional/replacement accessories Description Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P104 Headset KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 6 Friday, August 27, 2004 1:41 PM Introduction Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning. 4. Do not use this unit near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls. 6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit. 11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used. 12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the unit. C. If the unit has been exposed to rain or water. D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use this unit to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 7 Friday, August 27, 2004 1:41 PM Introduction L Do not touch the plug with wet hands. WARNING: Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5760 MHz to 5840 MHz, and the power output level can range from 0.25 to 0.5 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. L To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. 4. Exercise care in handling batteries in order not to short the battery(ies) to conductive materials such as rings, bracelets, and keys. The battery(ies) and/or conductor may overheat and cause burns. 5. Charge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual. WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THE BASE UNIT TO RAIN OR ANY TYPE OF MOISTURE. ONLY THE HANDSET IS SHOCK AND SPLASH RESISTANT. L The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. Splash-resistant (handset only) The handset is designed to be splashresistant. You can use the handset with wet hands. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 8 Friday, August 27, 2004 1:41 PM Introduction CAUTION: L Do not immerse in water or leave under running water. L Keep the handset away from salt water. L Avoid exposure to prolonged high humidity. L Since water in headset jack may cause damage, close the headset jack cover when the optional headset is not in use. When the optional headset is connected, do not use the handset with wet hands. L If the handset is wet, wipe with a soft dry cloth. L The base unit is not designed to be splash resistant. Do not place the wet handset on the base unit. Shock-resistant (handset only) The handset is designed to be shockresistant, however, it should not be thrown or stepped on. For best performance Base unit location The base unit and handset use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the unit away from electrical appliances such as a TV, personal computer or another cordless phone. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically. L If you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit. Environment L Keep the unit away from electrical noise generating devices, such as fluorescent lamps and motors. L The unit should be kept free from dust, high temperature and vibration. L The unit should not be exposed to direct sunlight. L Do not place heavy objects on top of the unit. L When you leave the unit unused for a long period of time, unplug this unit from power outlet. L The unit should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. L Operating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner or any abrasive powder. Note: L If you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 9 Friday, August 27, 2004 1:41 PM Preparation Connections Base unit Raise the antennas. Fasten the AC adaptor cord. Hook Power outlet (AC 120 V, 60 Hz) AC adaptor Single-line telephone jack (RJ11C) Telephone line cord Charger unit (KX-TG5439 only) Power outlet (AC 120 V, 60 Hz) AC adaptor Caution: L The AC adaptor is used as the main disconnect device, ensure that the AC outlet is located/installed near the unit and is easily accessible. Note: L USE only the included Panasonic AC adaptor(s). L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using the Panasonic KX-J66 T-adaptor. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 10 Friday, August 27, 2004 1:41 PM Preparation If you subscribe to an xDSL service L Please attach a noise filter (contact your Internet service providers) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 25) do not function properly. Battery installation Insert the battery (1), and press it down until it snaps into the compartment (2). Telephone line cord *Noise filter (For xDSL users) 10 Close the handset cover. Fasten the battery cover latch. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 11 Friday, August 27, 2004 1:41 PM Preparation Battery charge Place the handset on the base unit or charger for 6 hours before initial use. L The unit beeps once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit. Base unit Battery strength You can confirm the battery strength on the handset display. Battery icons Battery strength Fully charged Medium Low When flashing: needs to be recharged. Discharged Recharging the battery Recharge the battery when: – “Recharge battery” is displayed or 7 flashes on the handset display. – the handset beeps intermittently while it is in use. CHARGE indicator Charger unit (KX-TG5439 only) Note: L Recharge the handset battery for more than 15 minutes, or the display will continue showing the indication. L If the battery has been discharged, the handset will display “Charge for 6h” and 8 when you place the handset on the base unit or charger. CHARGE indicator Note: L To ensure the battery charges properly, clean the charge contacts of the handset, base unit and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust or high humidity. For assistance, please call 1-800-211-PANA (7262). 11 TG5438_5439.book Page 12 Friday, August 27, 2004 1:41 PM Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: L Up to 5 hours of talk time. L Up to 11 days of standby time (off the base unit or charger but not in use). L Up to 3 hours of talk time when the clarity booster feature is turned on (page 19). Note: L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk on the handset. Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use. L Once the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life. Release the battery cover latch and slide the cover open. Replace the old battery with a new one, and close the cover (see page 10 for battery installation). Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery. Battery replacement Important: L Use only the rechargeable Panasonic battery noted on page 5. If you install a non-rechargeable battery and start charging, the battery may leak electrolyte. L If battery performance diminishes, make sure you have cleaned the charge contacts and fully charged the battery. The battery needs to be replaced if any of the following are displayed after a few phone calls even when you have fully charged the battery. – “Recharge battery” – 7 (flashing) – “Charge for 6h” –8 12 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 13 Friday, August 27, 2004 1:41 PM Preparation Controls and displays Controls Base unit LOCATOR / INTERCOM KX-TG5439 FGH I LOCATOR / INTERCOM KX-TG5438 LOCATO R / INTE RCOM {LOCATOR/INTERCOM 1} {LOCATOR/INTERCOM 2} {LOCATOR/INTERCOM} Antenna Charge contacts CHARGE indicator VOL. (Volume) {<} {>} {ERASE} {GREETING REC} (Recording) {GREETING CHECK} M N O P Q R K {ANSWER ON} ANSWER ON indicator L Speaker M {H} (Repeat) N {G} (Skip) O MIC (Microphone) P {STOP} Q Display R {MESSAGE} MESSAGE indicator For assistance, please call 1-800-211-PANA (7262). 13 TG5438_5439.book Page 14 Friday, August 27, 2004 1:41 PM Preparation Handset Charger unit (KX-TG5439 only) 14 A Charge contacts B CHARGE indicator Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing {^}, {V}, {<} or {>}. Speaker Soft key Headset socket {C} (TALK) Navigator key {s} (SP-PHONE) {*} (TONE) {PAUSE}{REDIAL} Antenna Ringer/message indicator Receiver Display {MENU} {OFF} {MUTE} {CLEAR} {HOLD} {INTERCOM} Microphone Charge contacts For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 15 Friday, August 27, 2004 1:41 PM Preparation Display Base unit display icons Display icon Meaning Flashes when message memory is full. Flashes when the date and time need to be set. Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged. Line is in use. When flashing: a call is on hold or answering system is answering a call. When flashing rapidly: a call is being received. Greeting message recording error 9@ Answering system is in greeting only mode (caller messages will not be recorded). H1 Handset number (example: handset 1)*1 *1 KX-TG5439 only Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit. L When a function does not appear above a soft key, the soft key has no function. Rcvd Kcalls Phone book L Soft key examples: Display function Action Rcvd calls Enters caller list (VX) Turns voice changer on/off Conf Establishes a conference call Backlit display and handset keypad The handset display and dialing buttons will light for a few seconds after pressing any of the handset’s controls or lifting the handset off the base unit or charger. They will light when a call is being received. Handset display icons Display icon Meaning Voice enhancer is on. Battery strength For assistance, please call 1-800-211-PANA (7262). 15 TG5438_5439.book Page 16 Friday, August 27, 2004 1:41 PM Preparation Setting the date and time Set the date and time so that the unit will announce the day and time each message was recorded by the answering system (page 40) when you play back messages. Press {MENU}. Scroll to “Date and time” by pressing {V} or {^}, then press {>} or {Select}. Date and time KBack dB SelectL Enter the current month, date and year by selecting 2 digits for each. Example: June 15, 2005 Press {0}{6} {1}{5} {0}{5}. Date:12.31.2005 Time:12:00 AM KAM/PM SaveL Note: L If you make a mistake, press {<}, {>}, {V} or {^} to move the cursor, then make the correction. L If a power failure occurs, 7 will flash to indicate the date and time must be set again. To confirm the date and time Repeat steps 1 and 2. Press {OFF} when finished. Time adjustment (Caller ID subscribers only) When calls are received, Caller ID will automatically adjust the date and time (including daylight saving time). L If you have not set the date and time manually, Caller ID will not adjust the date and time. L You can turn this feature off (page 37). Enter the current hour and minute (12hour clock format) by selecting 2 digits for each. Example: 9:30 PM Press {0}{9} {3}{0}. Date:06.15.2005 Time:09:30 AM KAM/PM SaveL Select “AM” or “PM” by pressing {AM/ PM}. Date:06.15.2005 Time:09:30 PM KAM/PM SaveL Press {Save}. L When the date and time are set, “E” disappears from the base unit display. L If the handset beeps 3 times, the date and time were not set correctly. Start again from step 1. Press {OFF}. 16 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 17 Friday, August 27, 2004 1:41 PM Making/Answering Calls Making calls Soft keys {OFF} {C} {s} Navigator key {MUTE} {CLEAR} {*} Note: L Talk alternately with the caller in a quiet room. L If the other party has difficulty hearing you, press {V} to decrease the speaker volume. L While on a call, you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}. To adjust the speaker volume 6 levels (high to low) are available. While using the speaker, press {V} or {^} repeatedly. {HOLD} {PAUSE} {REDIAL} Microphone Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. To dial after confirming the entered number Enter the phone number. Example: 3334444 KFlash When finished talking, press {OFF} or place the handset on the base unit or charger. L To correct a digit, press {CLEAR}, then enter the correct number. L If a pause is required when dialing, press {PAUSE} where needed (page 20). L To cancel, press {OFF}. Note: L “Line in use” is displayed when someone is talking on the phone. To adjust the receiver volume 3 levels (high/medium/low) are available. While using the receiver, press {V} or {^} repeatedly. To use the speakerphone Lift the handset and press {s}. L “SP-phone” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit or charger. CallL Press {C}, {s} or {Call}. When finished talking, press {OFF} or place the handset on the base unit or charger. To redial the last number dialed Press {C} or {s}. Press {REDIAL}. When the other party answers, talk into the microphone. For assistance, please call 1-800-211-PANA (7262). 17 TG5438_5439.book Page 18 Friday, August 27, 2004 1:41 PM Making/Answering Calls To make a call using the redial list The last 5 phone numbers dialed are stored in the redial list. Press {REDIAL}. L The last number dialed will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}. L To exit the list, press {OFF}. Press {C}, {s} or {Call}. Answering calls When a call is being received, the ringer/ message indicator flashes rapidly. Lift the handset and press {C} or {s}. L You can also answer a call by pressing any button except {V}, {^}, {<}, {>} or {OFF}. (Any key talk feature) When finished talking, press {OFF} or place the handset on the base unit or charger. Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 34. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. The handset will ring the next time a call is received. 18 Useful features during a call Voice changer This feature allows you to disguise your voice so that you can avoid being recognized. Different voice changer types are available. Important: L We recommend selecting the desired voice changer type beforehand (page 34). To turn this feature on, press {(VX)} after pressing {C} or {s}. L When turned on, “(VX)” will flash on the display and your voice will be disguised to the outside party according to the voice changer type selected. L You can change the voice changer type by pressing {<} or {>}. L To turn this feature off, press {(VX)} again. Note: L This feature will turn off when you hang up. HOLD button This feature allows you to put an outside call on hold. KX-TG5438: Press {HOLD} during an outside call. KX-TG5439: Press {HOLD} 2 times during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. L The other handset user can take the call by pressing {C} or {s} (KX-TG5439 only). For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 19 Friday, August 27, 2004 1:41 PM Making/Answering Calls Note: L “Line on hold” will be displayed on the other handset (KX-TG5439 only). L If another phone is connected on the same line (page 9), you can also take the call by lifting its handset. L If a call is kept on hold for more than 6 minutes, an alarm tone will start to sound and the ringer/message indicator will flash rapidly. After 4 additional minutes on hold, the call will be disconnected. MUTE button You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you. To mute your voice, press {MUTE}. Example: Talk 00-00-30L “ ” will flash on the display. L To return to the conversation, press {MUTE}, {C} or {s}. Voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Press {MENU} during an outside call. To turn this feature on or off, press {3} to select “V.E. on” or “V.E. off”. L When turned on, “J” will be displayed. Note: L Once you turn voice enhancer on, it will be activated for all outside calls until turned off. L You can also turn this feature on or off by programming (page 35). L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. Clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature will be turned on automatically when necessary. This feature will turn off when you hang up or put a call on hold. It will not turn off automatically during a call. You can also turn this feature on or off manually. Press {MENU} during an outside call. Press {2} to select “Booster on” or “Booster off”. 1=Phonebook g2=Booster on L You can also select “Booster on” or “Booster off” by pressing {V}, {^} and {>}. L While this feature is turned on, “BOOST” will flash on the display. Note: L If this feature is turned off manually during a call, it will not be turned on automatically during the same call. L While this feature is turned on, battery operating time will be shortened (page 12). Call share (KX-TG5439 only) When the other handset is on an outside call, this feature allows you to join that call. To join a conversation, press {C} or {s} when the other handset is on an outside call. L “Conference” will be displayed. For assistance, please call 1-800-211-PANA (7262). 19 TG5438_5439.book Page 20 Friday, August 27, 2004 1:41 PM Making/Answering Calls PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. Example: The line access number for PBX is “9” when making an outside call. Press {9}. Press {PAUSE}, then dial the phone number. Example: 9P15556667777 KFlash CallL Press {C}, {s} or {Call}. Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses. Flash button Pressing {Flash} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change the flash time, see page 36. 20 For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Press {Flash} to answer the second call. L The first call is put on hold while you answer the second call. L To switch between calls, press {Flash}. Note: L Call Waiting cannot be used when you put a call on hold. L Please contact your local telephone company for details and availability of this service in your area. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (e.g., answering services, telephone banking services). Press {*} (TONE) before entering access numbers which require tone dialing. Note: L The dialing mode will return to pulse when you hang up. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 21 Friday, August 27, 2004 1:41 PM Phonebook Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}. Rcvd Kcalls Press {Add}. L The display shows the number of items in the phonebook. Press {OFF}. Note: L Caller ID subscribers can use ringer ID and color ID features (page 25). Character table The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. {1} & ’ {2} a b c A B C 2 {3} d e f D E F 3 {4} g h i G H I {5} J K L 5 {6} m n o M N O 6 {7} p q r s P Q R S 7 {8} T U R 8 Press {Next}. {9} w x y z W X Y Z 9 Enter the phone number (max. 32 digits). L To enter a pause (page 20), press {PAUSE}. {0} 0 Space {*} {#} {CLEAR} To delete a digit Phonebook 7 items KAdd SearchL Enter the name (max. 16 characters). See the character table for entry (page 21). Enter phone no. Characters Enter name KBack NextL Press {Save}. L To add other items, repeat steps 2 to 7. Key Example: Phone book L Press {Next}. L If you want to change the name and number, press {Edit}, then repeat from step 3. Example: Tom 555-765-4321 KEdit SaveL k l u r – . Note: L To enter another character that is located on the same dial key, press {>} to move the cursor to the next space. To edit/correct a mistake Press {<} or {>} to move the cursor to the character or number you wish to erase, then press {CLEAR}. Enter the appropriate character or number. For assistance, please call 1-800-211-PANA (7262). 21 TG5438_5439.book Page 22 Friday, August 27, 2004 1:41 PM Phonebook Note: L Press and hold {CLEAR} to erase all characters or numbers. L To dial the displayed number, press {C} or {s}. Editing items in the phonebook Calling someone in the phonebook Phonebook items can be searched for alphabetically by scrolling through the phonebook items. Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {Edit}. Press {Next}. Press {OFF}. Press {Phonebook}. L For quick search, you can skip to step 3. Press {Search}. 0-9=Name search dB=Scroll list Press {V} or {^} repeatedly to display the desired item. L To stop the search, press {OFF}. Press {C} or {s}. Note: L To view a phone number over 16 digits long, repeat steps 1 to 3, then press {Edit} and {V}. Press {OFF} when finished. To search for a name by initial Press {Phonebook}, then press {Search}. Press the dialing button ({0} to {9}, {#} or {*}) which corresponds to the first letter you are searching for (see the character table, page 21). Example: “LISA” Press {5} repeatedly to display any name with the initial “L”. L If there is no item corresponding to the letter you selected, the next item will be displayed. 22 Edit the name if necessary. See the character table on page 21 for character entry. Edit the phone number if necessary. Press {Next}, then press {Save}. L To edit other items, repeat steps 2 to 6. Erasing items in the phonebook Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {CLEAR}. Press {OFF}. Press {Yes}. L To cancel erasing, press {No}. L To erase other items, repeat steps 2 to 4. Press {V} repeatedly to display the desired item. L To stop the search, press {OFF}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 23 Friday, August 27, 2004 1:41 PM Phonebook Chain dial feature This feature allows you to dial phone numbers (including numbers stored in the phonebook) while you are on a call. Example: Using a long distance calling card 1 Dial from the phonebook: 1-800-012-3456 (Calling card access number). 2 When prompted, dial manually: 1234 (Calling card PIN). 3 When prompted, dial from the phonebook: 1-555-012-3456 (the person you want to call). During an outside call, press {MENU}. Press {Call}. L Repeat steps 1 to 4 to dial other numbers. Press {1} to select “Phonebook”. Press {V} or {^} repeatedly to display the desired item. Note: L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. L When storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary. Copying phonebook items (KX-TG5439 only) You can copy one or all of the phonebook items of one handset to the phonebook of the other handset. Important: L Make sure the destination handset is not in use. L Do not place your handset on the base unit or charger until copying has finished, otherwise copying will stop. L If an outside call is received during the phonebook copy, copying will stop. You will need to copy the item(s) later. L Ringer ID and color ID settings for phonebook items are not copied (page 25). Copying an item Press {MENU}. Scroll to “Copy 1 item” by pressing {^} or {V}, then press {>}. Press {V} or {^} repeatedly to display the desired item. L To search for the item by initial, see page 22. Press {Send}. L When the item has been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. L To copy another item, repeat steps 4 and 5. Press {OFF}. Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. For assistance, please call 1-800-211-PANA (7262). 23 TG5438_5439.book Page 24 Friday, August 27, 2004 1:41 PM Phonebook Copying all items Press {MENU}. Scroll to “Copy all items” by pressing {V} or {^}, then press {>}. L When all items have been copied, “Complete” will be displayed. L The destination handset display will show “Phonebook Receiving”, then “Phonebook Received”. Press {OFF}. 24 Scroll to “Copy phonebook” by pressing {V} or {^}, then press {>}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 25 Friday, August 27, 2004 1:41 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is received, the calling party’s name or telephone number will be displayed. Caller information for the last 50 different callers will be logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest. L When Caller ID information is received and it matches a phone number stored in the phonebook: – The stored name will be displayed and logged in the caller list. (Personalized name display) – The handset will use the ringer tone and the ringer indicator color you assigned to the caller. (Ringer ID/ color ID feature) L While listening to a message recorded by the answering system, you can call back the caller without having to dial the phone number (page 44). L If the unit cannot receive caller information, the following will be displayed: “Out of area”: The caller dialed from an area which does not provide Caller ID service. “Private caller”: The caller requested not to send caller information. “Long distance”: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the second caller’s information will be displayed after you hear a Call Waiting tone (page 34). Example: BROWN,NANCY 1-555-666-7777 KFlash-WaitingNote: L Please contact your local telephone company for details and availability of this service in your area. Ringer ID/color ID feature This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook. You can assign a different ringer and indicator color to each phonebook item. When a call is received from a caller stored in the phonebook, the ringer and indicator color are used upon the 2nd ring. Ringer ID You can assign a different ringer to each caller in the phonebook. If you select “No Ringer ID”, the unit will use the ringer tone you set on page 33 when a call is received from the caller. The default setting is “No Ringer ID”. Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {Option}. Press {Save}, then press {OFF}. Press {1} to select “Ringer ID”. Press {V} or {^} repeatedly to select the desired ringer tone. L You can also select the ringer tone by pressing {1} to {7}, or {0} (“No Ringer ID”). For assistance, please call 1-800-211-PANA (7262). 25 TG5438_5439.book Page 26 Friday, August 27, 2004 1:41 PM Caller ID Service Color ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1-Default” (Amber), “Color2” (Green), “Color3” (Red) or “Multicolor”. Press {Phonebook}, then press {Search}. Press {V} or {^} repeatedly to display the desired item. Press {Option}. Press {Save}, then press {OFF}. Press {2} to select “Color ID”. Press {V} or {^} repeatedly to select the desired ringer indicator color. L You can also select the color by pressing {1} to {4}. Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes caller names and phone numbers, the date and time of calls, and the number of times the caller called. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out. Example: Handset off the base unit or charger Example: 10 missed calls Rcvd Phone Kcalls book L Note: L When the unit has new messages, “New messages” will be displayed in place of “missed calls”. Viewing the caller list and calling back Press {V} or {^} to enter the caller list. Press {V} to search from the most recent call, or press {^} to search from the oldest call. L To exit the caller list, press {OFF}. Example: SMITH,JACK 3:10P JUN.29 KEdit SaveL 1-555-333-4444 3:10P JUN.29 KEdit SaveL 26 Press {C} or {s} to call. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 27 Friday, August 27, 2004 1:41 PM Caller ID Service Note: L You can also press {Rcvd calls} to enter the caller list. L Calling back will not be possible if the caller information does not include a phone number. L Each handset has its own caller list (KXTG5439 only). What display symbols mean L A Q is displayed next to items which have already been viewed or answered. L If the same caller calls more than once, it will be displayed with the number (“×2” to “×9”). Only the date and time of the most recent call will be stored. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Press {V} or {^} to enter the caller list. Press {Edit} repeatedly until the phone number is shown in the desired format. Each time you press {Edit}, the phone number will be rearranged into one of 3 patterns. 1 Local phone number Example: 321-5555 Press {V} or {^} repeatedly to display the desired item. Caller ID number auto edit feature Once you call back an edited number (see “Editing a caller’s phone number before calling back”), the unit can automatically edit other incoming phone numbers each time you receive a call. For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an item in the caller list (see “Editing a caller’s phone number before calling back”), then call that number. After that, calls from that caller’s area code will be edited automatically. This feature can be turned on or off (page 35). The default setting is ON. Note: L The handset can remember up to 4 area codes to be edited. Phone numbers from the 4 most recently edited area codes will be automatically edited. L This feature will not be activated until edited numbers are called back. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. 2 Area code – Local phone number Example: 555-321-5555 3 1 – Area code – Local phone number (“1” added) Example: 1-555-321-5555 To return a call, press {C} or {s}. For assistance, please call 1-800-211-PANA (7262). 27 TG5438_5439.book Page 28 Friday, August 27, 2004 1:41 PM Caller ID Service Storing caller information into the phonebook Items in the caller list can be stored into each handset’s phonebook. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. L To edit the number, press {Edit} repeatedly until the number is shown in the desired format (page 27, step 3). Press {Save}. L If there is no name information for the caller, “Enter name” will be displayed. 1 Enter the name if necessary (see page 21, step 3). 2 Press {Next}, then press {Save}. L To continue storing other items, repeat from steps 2 and 3. Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list. Press {CLEAR}. L To erase other items, repeat steps 2 and 3. L To exit the caller list, press {OFF}. Press {V} or {^} repeatedly to display the desired item. Erasing all items Make sure that you have no missed calls. Press {V} or {^} to enter the caller list. Press {Yes}. Press {All erase}. L To cancel erasing, press {No}. Press {OFF} to exit. Note: L If the caller information does not include a phone number, you cannot store it in the phonebook. 28 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 29 Friday, August 27, 2004 1:41 PM Intercom Features Intercom Intercom calls can be made between a handset and the base unit (and between 2 handsets, KX-TG5439 only). Note: L If you have difficulty hearing the other party while using the speaker, decrease the speaker volume. L If you receive a phone call while talking on the intercom, you will hear 2 tones (page 34). To answer the call, press {OFF}, then press {C} or {s}. From the base unit to the handset You can locate a misplaced handset by paging it. (Handset locator) Base unit: Press {LOCATOR/INTERCOM}. L The handset will beep for 1 minute. L To stop paging, press {LOCATOR/ INTERCOM}. Handset: Press {INTERCOM} to answer the page. Base unit: When the paged party answers, talk into the MIC. Base unit: When finished talking, press {LOCATOR/INTERCOM}. For KX-TG5438 users From the handset to the base unit Handset: Press {INTERCOM}. L The base unit will beep for 1 minute. L To stop paging, press {OFF}. Base unit: Press {LOCATOR/INTERCOM} to answer the page. Handset: When finished talking, press {OFF}. Note: L During an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}. L To adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available. For assistance, please call 1-800-211-PANA (7262). 29 TG5438_5439.book Page 30 Friday, August 27, 2004 1:41 PM Intercom Features For KX-TG5439 users Call the desired unit by selecting the extension number, shown in the upper right of each handset’s display. The base unit’s extension number is 0. L To confirm the handset’s extension number, place the handset on the base unit or charger. L The display will show the paging or paged extension. From the handset to the base unit Handset: Press {INTERCOM}, then press {0}. L You can also select the base unit by pressing {V}, {^} and {>}. L The base unit will ring for 1 minute. L To stop paging, press {OFF}. Base unit: Press either {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2} to answer the page. Handset: When finished talking, press {OFF} or place the handset on the charger. Note: L During an intercom call, the handset user can switch to the speaker by pressing {s}. To switch back to the receiver, press {C}. L To adjust the base unit’s speaker volume, press {>} or {<} repeatedly. 8 levels (high to low) are available. 30 From the base unit to a handset You can locate a misplaced handset by paging it. (Handset locator) Base unit: Press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}. L The handset will beep for 1 minute. L To stop paging, press {LOCATOR/ INTERCOM 1} or {LOCATOR/ INTERCOM 2}. Handset: Press {C}, {s} or {INTERCOM} to answer the page. Base unit: When the paged party answers, talk into the MIC. Base unit: When finished talking, press {LOCATOR/INTERCOM 1} or {LOCATOR/INTERCOM 2}. From one handset to the other handset Example: When handset 1 calls handset 2. Handset 1: Press {INTERCOM}, then press the other handset number {2}. L The paged handset will beep for 1 minute. L To stop paging, press {OFF}. Handset 2: Press {C}, {s} or {INTERCOM} to answer. When finished talking, press {OFF} or place the handset on the base unit or charger. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 31 Friday, August 27, 2004 1:41 PM Intercom Features Transferring a call (KXTG5439 only) Conference calls (KXTG5439 only) Outside calls can be transferred from one handset to the other. A conference call allows 2 handsets to speak together with an outside party. During an outside call, press {INTERCOM}. L The call will be put on hold. During an outside call, press {INTERCOM}. L The call will be put on hold. To page the other handset, press {HS [1]} or {HS [2]}. To page the other handset, press {HS [1]} or {HS [2]}. Wait for the paged party to answer. L The paged handset user can answer by pressing {C}, {s} or {INTERCOM}. L If there is no answer, press {C} or {s} to return to the outside call. To complete the transfer, press {OFF}. When the paged party answers, press {Conf} on your handset to establish a conference call. L “Conference” will be displayed. L To leave the conference, press {OFF}. The other 2 parties can continue the conversation. Transferring a call without speaking to the paged party During an outside call, press {INTERCOM}, then press {HS [1]} or {HS [2]}. Press {OFF}. L The outside call rings at the other handset. Note: L The outside call can be put on hold by pressing {INTERCOM} during a conference call. Communications between extensions are not suspended. Only the person who placed the call on hold can resume the conference by pressing {Conf}. Note: L If the paged party does not answer the call, press {C} or {s} to return to the call. If not answered within 1 minute, the call will ring at your handset again. If you still do not answer the call within 4 minutes, the call will be disconnected. For assistance, please call 1-800-211-PANA (7262). 31 TG5438_5439.book Page 32 Friday, August 27, 2004 1:41 PM Programmable Settings Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To program, press {MENU}, press {V} or {^} to scroll through the menu, and press to {Select} or {>} when the desired menu item or setting is displayed. Important: L Before programming, make sure the handset and base unit are not being used. The handset must be operated near the base unit and while off the base unit or charger. Main menu Sub-menu 1 Sub-menu 2 – Ringer setting Page – page 43 Ringer volume – page 33 Ringer tone – page 33 Interrupt tone – page 34 Message play time*3 – – page 16 VoiceChanger[VX] – – page 34 Voice enhancer – – page 35 Info.?*2 Date and Caller IQ*1 – – Get new Info.? – – Turn CIQ off? – – Copy 1 item – page 23 Copy all items – page 24 – page 37 View Copy phonebook Customer support Initial setting – Set answering Ring count*3 Recording time*3 *3 Remote code page 47 page 46 Message alert – page 47 LCD contrast – page 35 Key tone – page 36 Auto talk – page 34 Caller ID edit – page 35 Time adjustment*3 – page 37 Set tel line Set dial mode*3 Set flash time*3 Set line mode*3 32 page 46 page 36 page 36 page 36 Registration – page 37 Change language – page 35 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 33 Friday, August 27, 2004 1:41 PM Programmable Settings *1 Can be used to activate Caller IQ. See the leaflet included with this unit for more information. *2 “Activate CIQ?” is displayed if you have not subscribed to openLCR service. “Turn CIQ on?” is displayed when Caller IQ is turned off. See the leaflet included with this unit for more information. *3 If you program these settings using one of the handsets, you will not need to program the same item using the other handset (KX-TG5439 only). Note: L To exit programming, press {OFF} at any time. L To go back to the previous menu, press {Back}, or press {>} while “(Go back)” is displayed. Ringer settings L To turn the ringer OFF, press {V} repeatedly until “Off ?” is displayed. Ringer volume Low |||||| High KBack dB SaveL Note: L When the ringer volume is set to off, the handset will display “Ringer off”, and will not ring for outside calls. The handset will ring at the low level for intercom calls. Handset ringer tone You can change the ringer tone heard when an outside call is received. There are 3 tones and 4 melodies. The default setting is “Tone 1”. Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}. Press {V} or {^} to select the desired volume. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Scroll to “Ringer tone” by pressing {V} or {^}, then press {>}. Ringer tone Press {V} or {^} repeatedly to select the desired setting. Ringer tone 1=Tone 1 KBack dB SaveL Ringer volume Press {MENU}. Ringer setting Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Press {Save}. L You can also select the ringer tone by pressing {1} to {7}. Press {Save}, then press {OFF}. Note: L You cannot change the ringer tone for intercom calls. For assistance, please call 1-800-211-PANA (7262). 33 TG5438_5439.book Page 34 Friday, August 27, 2004 1:41 PM Programmable Settings L If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to 3). If you select a melody, you will not be able to distinguish lines by their ringers. L If you select one of the melody ringer patterns, the ringer will continue to sound for several seconds if: – the caller hangs up before you answer the call. – another person answers the call using another phone connected on the same line. Handset interrupt tone This tone lets you know when you receive a call while you are on an intercom call (page 29). “2” (default): The tone will sound 2 times. “On”: The tone will sound for as long as the line rings. “Off”: Turns this feature off. Press {MENU}. Scroll to “Interrupt tone” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit or charger without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Auto talk” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Note: L If you subscribe to Caller ID service and want to view the caller’s information on the handset display after lifting up the handset to answer a call, turn off this feature. Voice changer This feature allows you to disguise your voice so that you can avoid being recognized. You can select a different voice changer type for phone conversations (“Talk” mode) and for the answering system greeting message (“Answer” mode). “Pattern 1”: Low-pitch voice “Pattern 2”: High-pitch voice “Pattern 3”: Highly distorted voice “Off” (“Greeting” mode only): Unmodified voice The default setting for “Talk” mode is “Pattern 1”, and for “Greeting” mode is “Off”. 34 Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Press {MENU}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 35 Friday, August 27, 2004 1:41 PM Programmable Settings Scroll to “VoiceChanger[VX]” by pressing {V} or {^}, then press {>}. Scroll to “Caller ID edit” by pressing {V} or {^}, then press {>}. To select “Talk”, press {1}. Press {V} or {^} repeatedly to select the desired setting. L You can sample the selected voice changer type by speaking into the handset. Your voice will be heard through the base unit speaker. OR To select “Greeting”, press {2}. Press {V} or {^} repeatedly to select the desired setting. L Your greeting will be heard through the base unit speaker. L To turn this feature off, press {0}. Press {V} or {^} to select “On” or “Off”. Press {Save}, then press {OFF}. Note: L To turn the voice changer on during a call, see page 18. L In step 3, you can also select the voice type by pressing {1} to {3}. Voice enhancer You can turn the voice enhancer feature on or off. The default setting is OFF. Press {MENU}. Press {V} or {^} to select “On” or “Off”. Scroll to “Voice enhancer” by pressing {V} or {^}, then press {>}. Press {Save}, then press {OFF}. Caller ID edit You can turn the Caller ID number auto edit feature (page 27) on or off. The default setting is ON. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Press {Save}, then press {OFF}. Display options Handset LCD contrast You can adjust the handset display contrast. There are 6 levels. The default setting is level 3. Press {MENU}. Scroll to “LCD contrast” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Display language You can select either “English” (default) or “Español” (Spanish) for the display language. Press {MENU}. Scroll to “Change language” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired language. L You can also select by pressing {English} or {Español}. Press {Save} or {Salvar}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. For assistance, please call 1-800-211-PANA (7262). 35 TG5438_5439.book Page 36 Friday, August 27, 2004 1:41 PM Programmable Settings Telephone settings Dialing mode If you cannot make calls, change this setting depending on your telephone line service. “Tone” (default): For tone dial service. “Pulse”: For rotary pulse dial service. Press {MENU}. Scroll to “Set tel line” by pressing {V} or {^}, then press {>}. Scroll to “Set dial mode” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Flash time The flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms” or “700ms” (default). Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Set tel line” by pressing {V} or {^}, then press {>}. Scroll to “Set flash time” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. 36 Note: L If the unit is connected via a PBX, PBX functions (transferring a call etc.) might not work correctly. Consult your PBX supplier for the correct setting. Line mode The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset and “BC” on the base unit are not displayed on the handset properly, the line mode selection is incorrect. Set line mode to “A”. Press {MENU}. Scroll to “Set tel line” by pressing {V} or {^}, then press {>}. Scroll to “Set line mode” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Other options Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones. The default setting is ON. Press {MENU}. Scroll to “Key tone” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select “On” or “Off”. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 37 Friday, August 27, 2004 1:41 PM Programmable Settings Press {Save}, then press {OFF}. Re-registering the handset If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Important: L Make sure the base unit is not being used. L Have the handset and base unit near each other when re-registering the handset. L Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger. If you re-register the handset using the other handset’s extension number [1] or [2], the other handset will not function. KX-TG5438 base unit: Press and hold {LOCATOR/ INTERCOM}, until the CHARGE indicator flashes. KX-TG5439 base unit: Press and hold the locator/handset button that corresponds to the handset you want to re-register ({LOCATOR/ INTERCOM 1} or {LOCATOR/ INTERCOM 2}), until a beep sounds. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Handset: Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Registration” by pressing {V} or {^}, then press {>}. Press {OK}, then wait until the handset beeps. L Registration is complete. Time adjustment (Caller ID subscribers only) When this feature is turned on (default), the unit’s date and time setting will automatically be adjusted when caller information is received. Press {MENU}. Scroll to “Time adjustment” by pressing {V} or {^}, then press {>}. Press {V} or {^} to select “Manual” or “Caller ID[auto]”. Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Note: L To use this feature, set the date and time manually first (page 16). Customer support The handset can display the Internet address where you can download operating instructions for this product using your computer. Press {MENU}. Scroll to “Customer support” by pressing {V} or {^}, then press {>}. L “www.panasonic.com” will be displayed. Press {OFF}. For assistance, please call 1-800-211-PANA (7262). 37 TG5438_5439.book Page 38 Friday, August 27, 2004 1:41 PM Programmable Settings Programming via direct commands You can also program most features using “direct commands”—special codes that take you directly to the feature you wish to program and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages. Press {MENU}. Press {Save}. Enter the desired feature code (shown below). Enter the desired setting code (shown below). L This step may vary depending on the feature being programmed. Press {OFF} to exit programming mode. Direct commands chart Feature Feature code Setting code Page Ringer volume {1} {1} {1}: Low {2}: Medium {3}: High {0}: Off page 33 Ringer tone {1} {2} {1}–{3}: Tone pattern 1–3 {4}–{7}: Melody pattern 1–4 {8}–{9}: Downloaded melody pattern 1–2 page 33 Interrupt tone {1} {3} {1}: On {2}: 2 times {0}: Off page 34 Message play {2} Date and time {4} Go to step 3 on page 16. page 16 Voice enhancer {5} {1}: On {0}: Off page 35 Voice changer (Talk) {8} {1} {1}: Pattern 1 {2}: Pattern 2 {3}: Pattern 3 page 34 Voice changer (Greeting) {8} {2} {1}: Pattern 1 {2}: Pattern 2 {3}: Pattern 3 {4}: Off page 34 Copy phonebook (1 item) {#} {1} Go to step 4 on page 23. page 23 Copy phonebook (all items) {#} {2} LCD contrast {0} {1} {1}–{6}: Level 1–6 page 35 Key tone {0} {2} {1}: On {0}: Off page 36 Auto talk {0} {3} {1}: On {0}: Off page 34 38 – – For assistance, please call 1-800-211-PANA (7262). page 43 page 24 TG5438_5439.book Page 39 Friday, August 27, 2004 1:41 PM Programmable Settings Feature Feature code Setting code Page Caller ID number auto edit {0} {4} {1}: On {0}: Off page 35 Set dial mode {0} {5} {1} {1}: Pulse {2}: Tone page 36 Set flash time {0} {5} {2} {1}: 700 ms {2}: 600 ms {3}: 400 ms {4}: 300 ms {5}: 250 ms {6}: 110 ms {7}: 100 ms {8}: 90 ms page 36 Set line mode {0} {5} {3} {1}: A {2}: B page 36 Ring count {0} {6} {1} {2}–{7}: 2–7 rings {0}: Toll saver page 46 Recording time {0} {6} {2} {1}: 1 minute {2}: 2 minutes {3}: 3 minutes {0}: Greeting only page 47 Remote code {0} {6} {3} Go to step 5 on page 46. page 46 Change language {0} {8} {1}: English {2}: Spanish page 35 Message alert {0} {#} {1}: On {0}: Off page 47 Time adjustment {0} {9} {1}: On {0}: Off page 37 Note: L If you make a mistake or enter the wrong code, press {OFF} then start again by pressing {MENU}. For assistance, please call 1-800-211-PANA (7262). 39 TG5438_5439.book Page 40 Friday, August 27, 2004 1:41 PM Answering System Features Answering system The unit contains an answering system which can answer and record calls for you when you are unavailable to answer the phone. For details about memory capacity, see page 44. Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 16). L You can select the caller’s recording time (page 47). Recording your greeting message You can record your own greeting message (max. 2 minutes) that will be played when the answering system answers a call. If you do not record a greeting message, a pre-recorded greeting message will be used. Sample greeting message: “This is (your name). We are unable to answer the phone right now. Please leave a message after the beep. Thank you.” Important: L The voice changer feature (page 34) can also be used to disguise your voice on your greeting message. {GREETING REC} {GREETING CHECK} {STOP} MIC 40 Press {GREETING REC}. L The unit announces “To record greeting, press record again.” Within 10 seconds, press {GREETING REC} again. After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. L The display will show the elapsed recording time. To stop recording, press {GREETING REC} or {STOP}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 41 Friday, August 27, 2004 1:41 PM Answering System Features Note: L If the greeting message is less than 1 second long, the unit beeps 6 times and announces, “Your greeting was not recorded. Record your greeting again.” To play back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. L If you do not re-record your greeting message, the unit will use a prerecorded greeting message. Pre-recorded greeting message If you do not record a greeting message, one of 2 pre-recorded messages will be played when a call is received depending on the caller’s recording time (page 47). – When the recording time is set to “1min”, “2min” or “3min”: “Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.” – When the recording time is set to “Greeting only”: “Hello, we are not available now. Please call again. Thank you for your call.” To play back the pre-recorded greeting, press {GREETING CHECK}. Turning the answering system on/off ANSWER ON indicator {ANSWER ON} Press {ANSWER ON}. L When the answering system is turned on, the ANSWER ON indicator lights and the unit announces “Answer off” and the day and time. L When the answering system is turned off, the ANSWER ON indicator turns off and the unit announce “Answer off”. Screening your calls While a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {>} or {<}. You can answer the call by pressing {C} or {s}. To turn off the call screening feature Turn the base unit’s speaker volume off by pressing {<} until “0” is displayed. Note: L If you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for monitoring will be turned on again. For assistance, please call 1-800-211-PANA (7262). 41 TG5438_5439.book Page 42 Friday, August 27, 2004 1:41 PM Answering System Features Listening to messages When new messages have been recorded: – The MESSAGE indicator will flash. – The ringer/message indicator will flash slowly if the message alert feature is turned on (page 47). The base unit display will show the number of messages (old and new) recorded by the answering system. Listening to messages using the base unit {ERASE} MESSAGE indicator To adjust the speaker volume 9 levels (high to off) are available. Press {>} or {<} repeatedly while using the answering system. Repeating a message Press {H} while listening to the message. L If pressed within the first 5 seconds of a message, the previous message will be played. Skipping a message Press {G} to play the next message. Pausing message playback Press {STOP}. L To resume playback, press {MESSAGE}. L To stop playback completely, press {STOP} again. {MESSAGE} {STOP} Press {MESSAGE}. L The unit will announce the number of new messages and will play back the new messages. L When you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages. Note: L The display shows the message number during playback. L During playback, the unit will announce the day and time that each message was recorded. (Voice time/day stamp) L At the end of the last message, the unit announces “End of final message”. 42 Erasing a specific message Press {ERASE} while listening to the message you want to erase. Erasing all messages Press {ERASE} while the base unit is not being used. L The unit will announce “To erase all messages, press ERASE again.” Within 10 seconds, press {ERASE} again. L The unit will announce “No messages.” For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 43 Friday, August 27, 2004 1:41 PM Answering System Features Listening to messages using the handset {MENU} {Select} {OFF} When new messages have been recorded, “New message” is displayed. Press {MENU}. Press {Select} at “Message play”. L The unit will announce the number of new messages, and will play back the new messages. L When you have no new messages, the unit will announce “No new messages. All message playback”, and will play back all messages. L After the last message is played back, the unit’s voice guidance starts. Follow the guidance as necessary. Press {OFF} when finished. Note: L While listening to messages, you can switch between the receiver and speaker by pressing {C} or {s}. L Adjust the speaker or receiver volume using {V} or {^}. L At the end of the last message, the unit announces “End of final message”. Voice guidance If you do not press any buttons after the last message is played back, the unit’s voice guidance starts. Operate the answering system by following the guidance as necessary. The unit will announce “Press 4 to play back new messages. Press 5 to play back all messages.” L You can press buttons for other playback options (see below) even if the voice guidance has started. Answering system commands You can also operate the answering system by pressing dial keys. To use the following commands, press {MENU}, then press {Select} at “Message play”. Key Command {1} or {<} Repeat message (during playback)*1 {2} or {>} Skip message (during playback) {4} Play new messages {5} Play all messages {8} Turn answering system on {9} Stop playback*2 {0} Turn answering system off {CLEAR} or {*}{4} Erase this message (during playback) {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start (page 43). For assistance, please call 1-800-211-PANA (7262). 43 TG5438_5439.book Page 44 Friday, August 27, 2004 1:41 PM Answering System Features Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to a message. Press {Call} during playback. Note: L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 27), then press {Call}, {C} or {s}. Memory capacity The total recording capacity (including your greeting message and caller messages) is about 15 minutes. A maximum of 64 messages (including a greeting message) can be recorded. L If message memory becomes full: – “E” flashes on the base unit. – the ANSWER ON indicator flashes rapidly (if the answering system is turned on). – the unit announces “Memory full” while operating the answering system. To record additional messages, erase unnecessary messages. L If less than 3 minutes of recording time is available, the unit will announce the remaining recording time while operating the answering system. L Messages are retained even if a power failure occurs. All messages are saved until you erase them. (Flash memory message backup) L The total recording capacity may be reduced by the calling party’s background noise. 44 Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance will prompt you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 46). This code must be entered each time you operate the answering system remotely. Using the answering system remotely Dial your phone number from a touch tone phone. L If the ring count is set to “Toll saver” (page 46), the number of rings you hear will indicate whether or not you have new messages. After the greeting message starts, enter your remote code. L The unit will announce the number of new messages. L After 3 seconds, the voice guidance will start. Follow the voice guidance as necessary. When finished, hang up. Note: L When you press a key, press firmly. L You can hang up at any time. L You can ignore the voice guidance and control the unit using remote commands (page 45). L You can leave a message just as any outside caller can. You can also press For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 45 Friday, August 27, 2004 1:41 PM Answering System Features {*} to skip the greeting message and record your message after the beep. Voice guidance During remote operation, the unit’s voice guidance will prompt you to press {1} to perform a specific operation, or press {2} to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit will announce, “Thank you for your call” then disconnect your call. L If less than 3 minutes of recording time is available, the unit will announce the remaining recording time after the last message is played back. L If the unit announces “Memory full”, erase unnecessary messages. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Remote command {1} Repeat message (during playback)*1 {2} Skip message (during playback) {4} Play new messages {5} Play all messages {9} Stop*2 {0} Turn answering system off {*}{4} Erase this message (during playback) {*}{5} Erase all messages *1 If pushed within the first 5 seconds of a message, the previous message will be played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. Dial your phone number. Let the phone ring 15 times. L The unit will answer your call with the greeting message. L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 44). For assistance, please call 1-800-211-PANA (7262). 45 TG5438_5439.book Page 46 Friday, August 27, 2004 1:41 PM Answering System Features Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. Store any 2-digit number (00–99). The default setting is “11”. Press {MENU}. Scroll to “Set answering” by pressing {V} or {^}, then press {>}. Scroll to “Remote code” by pressing {V} or {^}, then press {>}. Select the desired remote code by entering a 2-digit number (00–99). Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Ring count You can change the number of times the phone rings before the unit answers calls. You can select “2”, “3”, “4” (default), “5”, “6”, “7” or “Toll saver”. “Toll saver”: The unit answers after 2 rings when new messages have been recorded, and after 4 rings when there are no new messages. If you call your phone from outside to listen to new messages (page 44), you will know that there are no messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. Press {MENU}. Scroll to “Set answering” by pressing {V} or {^}, then press {>}. Scroll to “Ring count” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. L You can also select the ring count by pressing {0} (“Toll saver”), or {2} to {7}. Press {Save}, then press {OFF}. Note: L To confirm the remote code, repeat steps 1 to 4. Press {OFF} when finished. 46 Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 47 Friday, August 27, 2004 1:41 PM Answering System Features Caller’s recording time Message alert “1min”, “2min” or “3min” (default): Caller messages are limited to 1 minute to 3 minutes. “Greeting only”: The unit plays the greeting message but does not record caller messages. You can select whether or not the ringer/ message indicator on the handset will flash when new messages have been recorded (page 42). The default setting is OFF. Press {MENU}. Scroll to “Set answering” by pressing {V} or {^}, then press {>}. Scroll to “Recording time” by pressing {V} or {^}, then press {>}. Press {V} or {^} repeatedly to select the desired setting. L You can also select the recording time by pressing {1} to {3}, or {0} (“Greeting only”). Press {Save}, then press {OFF}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Press {MENU}. Scroll to “Message alert” by pressing {V} or {^}, then press {>}. Press {V} or {^} to select “On” or “Off”. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Press {Save}, then press {OFF}. Note: L The ringer/message indicator will not flash for new messages while the handset is in use. L The ringer/message indicator will flash rapidly when a call is received whether this feature is on or off. Note: L If message memory becomes full, the unit will automatically switch to the “Greeting only” mode. For assistance, please call 1-800-211-PANA (7262). 47 TG5438_5439.book Page 48 Friday, August 27, 2004 1:41 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Feed the AC adaptor cord through the wall mounting adaptor. Connect the AC adaptor. To power outlet Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. 48 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 49 Friday, August 27, 2004 1:41 PM Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). For assistance, please call 1-800-211-PANA (7262). 49 TG5438_5439.book Page 50 Friday, August 27, 2004 1:41 PM Useful Information Charger unit (KX-TG5439 only) The charger can be wall mounted, as shown below. Connect the AC adaptor. Drive the screws (not included) into the wall using the wall mount template (see below). Mount the charger (1). Slide it down (2) and to the right (3) until it is secure. 24.5 mm (31/32") Screws To power outlet 24.5 mm (31/32") Wall mount template for the charger 50 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 51 Friday, August 27, 2004 1:41 PM Useful Information Belt clip Headset (optional) You can hang the handset on your belt or pocket using the included belt clip. Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 5 for compatible headsets and ordering information. To attach the belt clip To connect an optional headset to the handset To remove the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). Headset jack L Model shown is KX-TCA88. Note: L To switch to the speakerphone, press {s}. To return to the headset, press {C}. For assistance, please call 1-800-211-PANA (7262). 51 TG5438_5439.book Page 52 Friday, August 27, 2004 1:41 PM Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed. Display message Cause & solution Busy L The called handset or base unit is in use. L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. Error!! L When you tried to register the handset, the handset and the base unit could not link for some reason, such as interference from electrical appliances. Move the handset and the base unit away from the electrical appliances and try again. L The other handset tried to send phonebook items to you but there was an error. Have the other handset user resend the items to you (page 23). ---Incomplete--Phonebook full L When the phonebook item(s) was (were) sent to another handset, the handset’s phonebook memory was full and copying stopped. Press {OFF} to exit. Erase items from the other handset’s phonebook (page 22). When phonebook memory is available, you can copy all phonebook items (page 24) or individual items one by one (page 23). No link to base. Move closer to base and try again. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm the base unit’s AC adaptor is plugged in. L Raise the base unit antennas. L The handset’s registration may have been canceled. Re-register the handset (page 37). Phonebook full L There is no space to store new items in phonebook. Erase unnecessary items (page 22). Phonebook No items stored L You tried to copy your phonebook items to the other handset, but your phonebook is empty. Please lift up and try again. L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later. L The handset has lost communication with the base unit. Move closer to the base unit and try again. L More than one unit is in use, such as conducting an outside/intercom call. Try again later. L Another user is listening to messages. Try again later. L Another user is using the voice changer. Try again later. 52 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 53 Friday, August 27, 2004 1:41 PM Useful Information Troubleshooting General use Problem Cause & solution The handset does not work. L Make sure that the battery is installed correctly (page 10). L Check the connections (page 9). L Fully charge the battery (page 11). L Clean the charge contacts and charge again (page 11). L Unplug the base unit AC adaptor(s) to reset the unit. Reconnect the adaptor(s) and try again. L Re-install the battery (page 10) and fully charge it. The display shows “No link to base. Move closer to base and try again.” and an alarm tone sounds. L The handset is too far from the base unit. Move closer and try again. L Plug in the base unit’s AC adaptor. L Raise the base unit antennas. L If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (page 37). I cannot hear a dial tone. L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. L The power cord or telephone line cord is not connected. Check the connections (page 9). I cannot make calls. L The dialing mode may be set incorrectly. Set the dial mode (page 36) to match the type of telephone service you have (tone or pulse). The handset stops working while being used. L Place the handset on the base unit or charger, and disconnect the power cord to reset the unit. Reconnect the power cord, and try again. Programmable settings Problem Cause & solution I cannot program items. L Programming is not possible while the handset and/or base unit is being used. L Do not pause for over 1 minute while programming. L Move closer to the base unit. L While another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. For assistance, please call 1-800-211-PANA (7262). 53 TG5438_5439.book Page 54 Friday, August 27, 2004 1:41 PM Useful Information Making/answering call, Intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 19). L Your unit is connected to a telephone line with xDSL service. We recommend connecting a noise filter (Contact your Internet service provider) to the telephone line between the base unit and the telephone line jack. The handset does not ring. L The ringer volume is turned off. Adjust it (page 33). I cannot make a call with the handset. L If the base unit (including answering system) or other handset(s) is in use, you may not be able to make a call. Try again later. L The handset is in the remote operation mode (page 43). Exit by pressing {OFF}. The speakerphone is not working. L Use the speakerphone in a quiet room. L If you have difficulty hearing the other party, adjust the volume. I cannot redial by pressing {REDIAL}. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. L If this button is pressed during dialing, a pause will be inserted. If pressed immediately after a dial tone is obtained, the last number dialed will be redialed. I cannot join an outside call. L You cannot join the call if the other handset is using voice changer. To join the call, have that handset cancel the voice changer. I tried to use voice changer during a call, but {(VX)} is not shown on the display. L You cannot use voice changer when you are on a conference call. I cannot have a conversation using the headset. L Make sure that an optional headset is connected properly (page 51). L If “SP-phone” or “SP” is displayed on the handset, press {C} to switch to the headset. I cannot page the handset or base unit. L The called handset is too far from the base unit. L The called unit is in use. Try again later. 54 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 55 Friday, August 27, 2004 1:41 PM Useful Information Phonebook Problem Cause & solution I cannot store an item in the phonebook. L You cannot store an item in the phonebook while the handset is in the talk, speakerphone, intercom or remote operation mode. L Do not pause for over 1 minute while storing. While storing an item in the phonebook, the handset starts to ring. L A call is being received. To answer the call, press {C} or {s}. Storing will be canceled. Store the name and number again. Copying stopped with an item displayed. L The destination handset may have lost communication with the base unit, or the destination handset user may have pressed {C} or {s}. The displayed phonebook item was not copied to the handset. Press {OFF}. Check whether the destination handset is in standby mode and try again. Caller ID Problem Cause & solution The unit does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L Other electrical appliances connected to the same outlet may be causing interference that is preventing caller information from being received. L Telephone line noise may be affecting Caller ID. L The caller requested not to send caller information (page 25). L If a call is being transferred to you, the caller information will not be displayed. L If you have a separate Caller ID box connected between this unit and the telephone wall jack, disconnect the Caller ID box and plug the unit directly into the wall jack. L Your unit is connected to a telephone line with xDSL service. We recommend connecting a noise filter (Contact your Internet service provider) to the telephone line between the base unit and the telephone line jack. For assistance, please call 1-800-211-PANA (7262). 55 TG5438_5439.book Page 56 Friday, August 27, 2004 1:41 PM Useful Information Problem Cause & solution The caller list/incoming phone numbers are not edited automatically. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 35). L You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrect edited pattern (for example the long distance “1” on the area code is missing). Edit the phone number with another pattern (page 27). The display exits the list while searching the phonebook or caller list. L The handset automatically exits after 1 minute of inactivity. Answering system Problem Cause & solution I cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Press the remote code correctly and press each key firmly (page 44). L The answering system is off. Turn it on (page 41). The other party complains that they cannot leave a voice message. L The recording time is set to “Greeting only”. Select “1min”, “2min” or “3min” (page 47). L The memory is full. Erase unnecessary messages (page 42). I cannot operate the answering system with the handset. L Someone is operating the answering system. L You are too far from the base unit. Move closer to the base unit. During message playback, the unit rings and cancels playback. L A call is being received. Answer the call and start again from the beginning after hanging up. The ringer/message indicator flashes slowly. L New messages have been recorded. Turn the message alert off (page 47) or listen to the new messages (page 42). Battery charge Problem Cause & solution “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. L Fully charge the battery (page 11). 56 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 57 Friday, August 27, 2004 1:41 PM Useful Information Problem Cause & solution “Charge for 6h” and 8 are displayed and the handset does not work. L The battery has been discharged. Fully charge the battery (page 11). I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h” and 8 are displayed. L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced (page 12). If you install a new battery, fully charge it (page 11). The CHARGE indicator does not go out after the battery has been charged. L This is normal. The handset display is blank. L Fully charge the battery (page 11). Power failure Problem Cause & solution The unit will not function. L This product is not designed to make calls in the event of a power failure. Alternative arrangements should be made in the event that emergency calls need to be made during a power failure. For assistance, please call 1-800-211-PANA (7262). 57 TG5438_5439.book Page 58 Friday, August 27, 2004 1:41 PM Useful Information Important information about subscription services In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. L For more information, contact your telephone company. If the Call Waiting Caller ID (CWID) feature does not function: L You may need to contact your telephone company to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, voice mail, and unlimited local/regional/long distance calls, please read the following: L To use the voice mail service provided by the telephone company rather than the unit’s answering system, turn off the answering system by pressing {ANSWER ON} on the base unit. This unit does not have an indicator to indicate if there are new messages in your mailbox service. L To use this unit’s answering system rather than the voice mail service provided by your telephone company, please contact your telephone company to deactivate your voice mail service. If the telephone company cannot do this, set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the telephone company’s voice mail service tries to answer your calls. It is necessary to check the ring count required to activate the voice mail service provided by your telephone company before changing this setting. Example: To set the ring count to “2”, see page 39. 58 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 59 Friday, August 27, 2004 1:41 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. Registration No ............(found on the bottom of the unit) Ringer Equivalence No. (REN).......0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g.,03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. For assistance, please call 1-800-211-PANA (7262). 59 TG5438_5439.book Page 60 Friday, August 27, 2004 1:41 PM Useful Information When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. 60 CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: − Reorient or relocate the receiving antenna. − Increase the separation between the equipment and receiver. − Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. − Consult the dealer or an experienced radio/TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 61 Friday, August 27, 2004 1:41 PM Useful Information FCC RF Exposure Warning: This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip. Other nontested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter. openLCR service for the Caller IQ feature This unit is compatible with service provided by openLCR. Important: See the leaflet included with this unit for more information. L If you have any questions regarding the openLCR service, visit www.openLCR.com or call openLCR at 1-866-openLCR (1-866-6736527). L NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. NEITHER PANASONIC COMMUNICATIONS CO., LTD. NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA NOR ANY OF THEIR EMPLOYEES OR AFFILIATES OR CUSTOMERS MAKE ANY WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR IMPLIED, TO ANY CUSTOMER OR ANY OTHER THIRD PARTY WITH RESPECT TO ANY OF THE SERVICES PROVIDED BY OPENLCR.COM, INC., NOR ASSUME NOR CREATE ANY OTHER OBLIGATION OF ANY KIND ON BEHALF OF OPENLCR.COM, INC. L The Caller IQ service can only be activated after registering with openLCR at www.openLCR.com. More information regarding the openLCR service is available on the Internet at www.openLCR.com. For assistance, please call 1-800-211-PANA (7262). 61 TG5438_5439.book Page 62 Friday, August 27, 2004 1:41 PM Useful Information Technical information Charger unit Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Base unit Operating environment: 5°C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height XX mm x width XX mm x depth XX mm (XX" x XX" x XX") Mass (Weight): Approx. XX g (XX Ib.) Power consumption: Standby: Approx. 0.8 W Maximum: Approx. 4.0 W Power supply: AC adaptor (120 V AC, 60 Hz) Handset Dimensions: Approx. height 69 mm x width 74 mm x depth 100 mm (223/32" x 229/32" x 315/16") Mass (Weight): Approx. 95 g (0.21 lb.) Power consumption: Standby: Approx. 0.8 W Maximum: Approx. 4.0 W Power supply: AC adaptor (120 V AC, 60 Hz) Note: L Design and specifications are subject to change without notice. L The pictures and illustrations in these instructions may vary slightly from the actual product. Operating environment: 5 °C – 40 °C (41 °F – 104 °F) Frequency: 5.76 GHz – 5.84 GHz Dimensions: Approx. height 220 mm x width 53 mm x depth 37 mm (821/32" x 23/32" x 115/32") Mass (Weight): Approx. 210 g (0.46 Ib.) Power supply: Ni-MH battery (3.6 V, 830 mAh) Security codes: 1,000,000 62 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 63 Friday, August 27, 2004 1:41 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF MATSUSHITA ELECTRIC CORPORATION OF AMERICA One Panasonic Way Secaucus, New Jersey 07094 PANASONIC SALES COMPANY, DIVISION OF MATSUSHITA ELECTRIC OF PUERTO RICO, INC., Ave. 65 de Infanteria, Km. 9.5 San Gabriel Industrial Park Carolina, Puerto Rico 00985 Panasonic Telephone Products Limited Warranty ✄ Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Mail-In Service For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. For assistance, please call 1-800-211-PANA (7262). 63 TG5438_5439.book Page 64 Friday, August 27, 2004 1:41 PM Useful Information Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 64 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 65 Friday, August 27, 2004 1:41 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/support or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@panasonic.com You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) TTY users (hearing or speech impaired users) can call 1-866-605-1277. Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 For assistance, please call 1-800-211-PANA (7262). 65 TG5438_5439.book Page 66 Friday, August 27, 2004 1:41 PM Index A Accessories: 5 Answering calls: 18 Answering system: 40 Auto talk: 18, 34 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 8 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 Belt clip: 51 C Caller ID edit: 35 Caller ID number auto edit: 27 Caller ID service: 25 Caller list Calling back: 26 Editing: 27 Erasing: 28 Storing: 28 Viewing: 26 Call screening: 41 Call share: 19 Call Waiting Caller ID: 25 Call waiting tone: 20 Chain dial: 23 CID (Caller ID): 25 Clarity booster: 19 Color ID: 26 Conf (Conference): 31 Conference calls: 31 Controls: 13 Copy phonebook: 23, 24 Customer support: 37 D Date and time: 16 Dialing mode: 36 Display Base unit: 15 Handset: 15 Display language: 35 E Erasing all messages: 42, 43, 45 Erasing a message: 42, 43, 45 Error messages: 52 Extension number: 30 F FCC and other information: 59 Flash button: 20 66 Flash time: 36 Function menu Direct commands: 38 Table: 32 Greeting message: 40 Headset, optional: 51 Hold: 18 Installation AC adaptor: 9 Charger unit: 9 Telephone line cord: 9 Intercom Call: 29 Paging: 29 Interrupt tone: 34 Key tone: 36 LCD contrast: 35 Line mode: 36 Listening to messages Base unit: 42 Handset: 43 Touch tone phone: 44 Making calls: 17 Memory capacity: 44 Message alert: 47 Microphone Base unit: 29, 40 Handset: 17 Mute: 19 Navigator key: 14 Noise: 8 Pause: 20 Phonebook: 21 Adding: 21 Calling: 22 Copying: 23, 24 Editing: 22 Erasing: 22 Names: 21 Power failure: 9, 16, 57 Pulse service: 20 Recording time: 47 Redial: 17 Redial list: 18 Registration: 37 Remote code: 46 Remote operation: 44 For assistance, please call 1-800-211-PANA (7262). TG5438_5439.book Page 67 Friday, August 27, 2004 1:41 PM Index Ring count: 46 Ringer Tone: 33 Volume: 33 Ringer ID: 25 Ringer off: 18, 33 Rotary service, tone dialing: 20 Safety instructions: 6 Soft keys: 15 SP-phone: 17 Technical information: 62 Time adjustment: 37 Toll saver: 46 Transferring a call: 31 Troubleshooting Answering system: 56 Battery charge: 56 Caller ID: 55 General use: 53 Making/answering call, Intercom: 54 Phonebook: 55 Power failure: 57 Programmable settings: 53 TTY: 5 VE (voice enhancer): 19 Voice changer: 18, 34 Voice enhancer: 19, 35 Voice guidance: 45 Volume control Base unit: 42 Handset receiver: 17 Handset speaker: 17 VX (voice changer): 18 Wall mounting: 48 Warranty: 63 For assistance, please call 1-800-211-PANA (7262). 67 TG5438_5439.book Page 68 Friday, August 27, 2004 1:41 PM If you need assistance with setup or operation; Visit our website: http://www.panasonic.com/support Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product; L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2004 Panasonic Communications Co., Ltd. All Rights Reserved. Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985 PQQX14351ZA KS1004MK-0
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