Panasonic of North America 96NKX-TG5631 5.8 GHz FHSS Cordless Telephone System User Manual
Panasonic Corporation of North America 5.8 GHz FHSS Cordless Telephone System
User Manual
Temporary Confidential
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Charge the handset battery for 6 hours before initial use.
Operating Instructions
5.8 GHz Digital Cordless Phone
Model No. KX-TG5621
5.8 GHz Digital Cordless Phone
with Dual Handsets
Model No. KX-TG5622
5.8 GHz Digital Cordless Phone
with Three Handsets
Model No. KX-TG5623
5.8 GHz Digital Cordless
Answering System
Model No. KX-TG5631
Model No. KX-TG5651
5.8 GHz Digital Cordless
Answering System with Dual Handsets
Model No. KX-TG5632
Model No. KX-TG5652
5.8 GHz Digital Cordless
Answering System with Three Handsets
Model No. KX-TG5633
Model No. KX-TG5653
5.8 GHz Digital Cordless
Answering System with Four Handsets
Model No. KX-TG5634
Model shown is KX-TG5621.
TG56XX.book Page 1 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Table of Contents
2For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Your phone. . . . . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . 8
Important safety instructions . . . . . . . . 11
For best performance. . . . . . . . . . . . . . 13
Preparation
Setting up the base unit . . . . . . . . . . . . 14
Setting up the handset . . . . . . . . . . . . . 16
Battery charge . . . . . . . . . . . . . . . . . . . 17
Battery replacement . . . . . . . . . . . . . . . 18
Controls . . . . . . . . . . . . . . . . . . . . . . . . 19
Displays . . . . . . . . . . . . . . . . . . . . . . . . 23
Symbols used in these operating
instructions . . . . . . . . . . . . . . . . . . . . . . 24
Setting the unit before use . . . . . . . . . . 24
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 26
Answering calls . . . . . . . . . . . . . . . . . . 27
Useful features during a call. . . . . . . . . 27
Phonebook
Handset phonebook . . . . . . . . . . . . . . . 29
Copying handset phonebook items . . . 31
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 32
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 34
Programming
Programmable settings . . . . . . . . . . . . 36
Answering System
Answering system feature . . . . . . . . . . 40
Setting up the answering system . . . . . 41
Listening to messages using the base unit
42
Listening to messages using the handset
43
Remote operation. . . . . . . . . . . . . . . . . 44
Answering system settings . . . . . . . . . . 45
Voice Mail Service
Using Voice Mail service. . . . . . . . . . . . 47
Multi-unit Operation
Handset locator . . . . . . . . . . . . . . . . . . 49
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 49
Transferring a call. . . . . . . . . . . . . . . . . 50
Conference calls. . . . . . . . . . . . . . . . . . 51
Call share . . . . . . . . . . . . . . . . . . . . . . . 51
Registering a unit . . . . . . . . . . . . . . . . . 52
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 53
Belt clip (optional) . . . . . . . . . . . . . . . . . 57
Headset (optional) . . . . . . . . . . . . . . . . 57
Error messages . . . . . . . . . . . . . . . . . . 58
Troubleshooting . . . . . . . . . . . . . . . . . . 59
FCC and other information . . . . . . . . . . 64
Specifications . . . . . . . . . . . . . . . . . . . . 68
Warranty. . . . . . . . . . . . . . . . . . . . . . . . 69
Customer services . . . . . . . . . . . . . . . . 71
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 72
TG56XX.book Page 2 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 3
Your phone
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
NKX-TG5621/KX-TG5622/KX-TG5623
NKX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
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Introduction
4For assistance, please visit http://www.panasonic.com/phonehelp
NKX-TG5651/KX-TG5652/KX-TG5653
Important:
LReferences in these operating instructions to the charger and multiple handsets are for
KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KX-
TG5653 users only.
TG56XX.book Page 4 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 5
Main feature differences among these models
Feature KX-TG5621
KX-TG5622
KX-TG5623
KX-TG5631
KX-TG5632
KX-TG5633
KX-TG5634
KX-TG5651
KX-TG5652
KX-TG5653
Page
Answering system – rr45
Voice mail service r––47
Talking Caller ID – – r32
TG56XX.book Page 5 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Introduction
6For assistance, please visit http://www.panasonic.com/phonehelp
Expanding your phone system
For the following models, you can expand the system by adding an accessory handset(s),
sold separately.
NKX-TG5622
NKX-TG5632
NKX-TG5633
Accessory handset (up to 1)
KX-TGA562
Accessory handset (up to 2)
KX-TGA562
Accessory handset (up to 1)
KX-TGA562
+
+
+
TG56XX.book Page 6 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 7
NKX-TG5652
Accessory handset (up to 1)
KX-TGA562
+
TG56XX.book Page 7 Tuesday, October 4, 2005 2:10 PM
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Introduction
8For assistance, please visit http://www.panasonic.com/phonehelp
Accessory information
Included accessories
NKX-TG5621/KX-TG5622/KX-TG5623
1234
56
No. Accessory items Order number
Quantity
KX-TG
5621S KX-TG
5621W KX-TG
5622M KX-TG
5623M
1AC adaptor for base unit PQLV1Z 1 1 1 1
2Telephone line cord PQJA10075Z 1 1 1 1
3Wall mounting adaptor PQKL10068Z1 1 – – –
PQKL10068Z2 – – 1 1
PQKL10068Z3 – 1 – –
4Battery HHR-P104 1123
5Handset cover PQYNTG5421SR 1 – – –
PQYNTG5421WR – 1 – –
PQYNTG5432MR – – 2 3
6Charger PQLV30030ZM – – 1 2
AC adaptor for charger KX-TCA1-G – – 1 2
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Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 9
NKX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
NKX-TG5651/KX-TG5652/KX-TG5653
No. Accessory
items Order number
Quantity
KX-TG
5631S KX-TG
5631W KX-TG
5632B KX-TG
5632M KX-TG
5633M KX-TG
5634M
1AC adaptor
for base unit PQLV1Z 1 1 1 1 1
2Telephone
line cord PQJA10075Z 1 1 1 1 1
3Wall
mounting
adaptor
PQKL10068Z1 1 – – – –
PQKL10068Z2 – – 1 1 1
PQKL10068Z3 – 1 – – –
4Battery HHR-P104 1 1 2 2 3
5Handset
cover PQYNTG5421SR 1 – – – –
PQYNTG5421WR – 1 – – –
PQYNTG5432BR – – 2 – –
PQYNTG5432MR – – – 2 3
6Charger PQLV30030ZB – – 1 – –
PQLV30030ZM – – – 1 2
AC adaptor
for charger KX-TCA1-G – – 1 1 2
No. Accessory items Order number Quantity
KX-TG5651 KX-TG5652 KX-TG5653
1AC adaptor for base
unit PQLV1Z 1 1
2Telephone line cord PQJA10075Z 1 1
3Wall mounting adaptor PQKL10068Z1 1 –
PQKL10068Z2 – 1
4Battery HHR-P104 1 2
TG56XX.book Page 9 Tuesday, October 4, 2005 2:10 PM
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Introduction
10 For assistance, please visit http://www.panasonic.com/phonehelp
Additional/replacement accessories
Sales and support information
LTo order replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
5Handset cover PQYNTG5421SR 1 –
PQYNTG5432MR – 2
6Charger PQLV30030ZM – 1
AC adaptor KX-TCA1-G – 1
Accessory items Order number
Rechargeable nickel metal
hydride (Ni-MH) battery HHR-P104
Accessory handset with charger KX-TGA562
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
KX-TCA92, or KX-TCA98
Battery back-up power supply KX-TCA200
No. Accessory items Order number Quantity
KX-TG5651 KX-TG5652 KX-TG5653
TG56XX.book Page 10 Tuesday, October 4, 2005 2:10 PM
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Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 11
Important safety
instructions
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in the product. This may result in the
risk of fire or electric shock. Never spill
any liquid on the product.
11. To reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12. Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
TG56XX.book Page 11 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Introduction
12 For assistance, please visit http://www.panasonic.com/phonehelp
CAUTION:
Installation
LNever install telephone wiring during a
lightning storm.
LNever install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
LNever touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
LUse caution when installing or modifying
telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
LDo not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
LCharge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
LUnplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (7262).
Medical
LConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 5.76
GHz to 5.84 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
TG56XX.book Page 12 Tuesday, October 4, 2005 2:10 PM
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Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 13
For best performance
Base unit location/noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
LPlacing the product away from electrical
appliances.
LPlacing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
LIf you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Environment
LKeep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of the
product.
LWhen you leave the product unused for
a long period of time, unplug the product
from the power outlet.
LThe product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
LThe maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
LOperating near 5.8 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
LWipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
TG56XX.book Page 13 Tuesday, October 4, 2005 2:10 PM
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Preparation
14 For assistance, please visit http://www.panasonic.com/phonehelp
Setting up the base unit
Connecting the AC adaptor
Note:
LUse only the included Panasonic AC adaptor PQLV1.
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
LThe unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a Panasonic
T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic
battery back-up power supply noted on page 10.
Fasten the AC adaptor cord.
Hook
AC adaptor
Raise the antennas.
Telephone line cord
To single-line telephone jack (RJ11C)
To power outlet (120 V AC, 60 Hz)
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Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 15
Connecting the telephone line cord
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 32) do not function properly.
Telephone
line cord Noise filter
(For DSL users)
To single-line telephone
jack (RJ11C)
TG56XX.book Page 15 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Preparation
16 For assistance, please visit http://www.panasonic.com/phonehelp
Setting up the handset
Connecting the AC adaptor
Note:
LUse only the included Panasonic AC adaptor KX-TCA1.
Battery installation
Insert the battery (A), and press it down until it snaps into the compartment (B). Then
close the handset cover.
Available model:
KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-
TG5653
AC adaptor
To power outlet (120 V AC, 60 Hz)
A
B
TG56XX.book Page 16 Tuesday, October 4, 2005 2:10 PM
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Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 17
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
While charging, “Charging” is displayed
and the CHARGE indicator on the base
unit lights. When the battery is fully
charged, “Charge completed” is
displayed.
Base unit:
Charger:
Note:
LIf you want to use the unit immediately,
charge the battery for at least 15
minutes.
LTo ensure that the battery charges
properly, clean the charge contacts of
the handset, base unit, and charger with
a soft, dry cloth once a month. Clean
more often if the unit is subject to
grease, dust, or high humidity.
Battery strength
Note:
LWhen the battery needs to be charged,
the handset beeps intermittently while it
is in use.
Panasonic battery performance
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
Battery icon Battery strength
5Fully charged
6Medium
7Low
When flashing: needs
to be recharged.
8Discharged
Operation Operating time
While in use
(talking) Up to 5 hours
While not in use
(standby) Up to 11 days
While using the
clarity booster
feature (page 28)
Up to 3 hours
TG56XX.book Page 17 Tuesday, October 4, 2005 2:10 PM
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Preparation
18 For assistance, please visit http://www.panasonic.com/phonehelp
Note:
LBattery operating time may be
shortened over time depending on
usage conditions and ambient
temperature.
LBattery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk using the handset.
LOnce the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximize the
battery life.
Battery replacement
Important:
LUse only the rechargeable Panasonic
battery noted on page 10.
1Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
2Replace the old battery with a new one,
and close the cover (page 16).
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this battery.
TG56XX.book Page 18 Tuesday, October 4, 2005 2:10 PM
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For assistance, please visit http://www.panasonic.com/phonehelp 19
Controls
Base unit
For KX-TG5621, KX-TG5622, and KX-TG5623
A{1}
B{2}
C{3}
D{HANDSET LOCATOR}
EAntennas
FIN USE indicator
GCharge contacts
HCHARGE indicator
KX-TG5423
KX-TG5421
KX-TG5422
AB C A B D E F E
GH
TG56XX.book Page 19 Tuesday, October 4, 2005 2:10 PM
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Preparation
20 For assistance, please visit http://www.panasonic.com/phonehelp
For KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653
KX-TG5453
KX-TG5451
KX-TG5452
ABCDEFGHIJKLMG
NOPQRST
TG56XX.book Page 20 Tuesday, October 4, 2005 2:10 PM
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For assistance, please visit http://www.panasonic.com/phonehelp 21
A{SELECT}
B{CALL}
C{LOCATOR/INTERCOM}
DCHARGE indicator
EAntennas
FSpeaker
GDisplay
H{ANSWER ON}
ANSWER ON indicator
I{GREETING REC} (Recording)
J{GREETING CHECK}
K{ERASE}
LCharge contacts
MMIC (Microphone)
NVOL. (Volume) {<} {>}
O{STOP}
P{MESSAGE}
MESSAGE indicator
Q{<} (Repeat)
R{>} (Skip)
TG56XX.book Page 21 Tuesday, October 4, 2005 2:10 PM
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22 For assistance, please visit http://www.panasonic.com/phonehelp
Handset
ASpeaker
BSoft key
CHeadset jack
D{C} (TALK)
ENavigator key ({^} {V} {<} {>})
F{s} (SP-PHONE)
G{*} (TONE)
H{FLASH} {CALL WAIT}
IMicrophone
JCharge contacts
KRinger indicator
Message indicator
LReceiver
MDisplay
N{MENU}
O{OFF}
P{PAUSE/REDIAL}
Q{HOLD}*1
R{HOLD} {INTERCOM}*2
*1 For KX-TG5621
*2 For KX-TG5622, KX-TG5623, KX-
TG5631, KX-TG5632, KX-TG5633, KX-
TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653
Charger
ACharge contacts
KX-TG5421 KX-TG5422 and
KX-TG5423
HOLD
INTERCOM
HOLD
Q
A
K
L
M
N
B
O
P
B
C
D
E
F
G
H
I
J
R
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
A
TG56XX.book Page 22 Tuesday, October 4, 2005 2:10 PM
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Displays
Base unit display items
*1 KX-TG5632, KX-TG5633, KX-TG5634,
KX-TG5652, and KX-TG5653 only.
Handset display items
Handset soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it.
Available model:
KX-TG5631, KX-TG5632, KX-TG5633,
KX-TG5634, KX-TG5651, KX-TG5652,
KX-TG5653
Displayed
item Meaning
EFlashes when message
memory is full.
EFlashes when the date and
time need to be set.
CBase unit is on an intercom
call, or handset is using the
answering system.
When flashing: base unit is
paging or is being paged.
B
C
The line is in use.
When flashing: the call is
put on hold or the
answering system is
answering a call.
When flashing rapidly: a
call is being received.
OBase unit ringer is off.
EGreeting message
recording error
9@ Answering system is in
greeting only mode (caller
messages are not
recorded).
H1 Handset number; displayed
when paging or being
paged.*1
Displayed
item Meaning
JVoice enhancer is on.
5Battery strength
Displayed
item Meaning
LINE1 LINE2
TG56XX.book Page 23 Tuesday, October 4, 2005 2:10 PM
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Preparation
24 For assistance, please visit http://www.panasonic.com/phonehelp
Symbols used in these
operating instructions Setting the unit before
use
Display language
The default setting is “English”.
1{MENU} i {0}{8}
2Select the desired setting.
3Press the right soft key to save. i
{OFF}
Note:
LIf you select a language you cannot
read, press {MENU}{0}{8}{1}{Save} to
change the display language to English.
Dialing mode
If you cannot make calls, change this
setting depending on your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary pulse dial service.
1{MENU} i {0}{5}{1}
2Select the desired setting. i {Save}
i {OFF}
Date and time
Set the date and time so that the unit
announces the day and time each
message was recorded by the answering
Symbol Meaning
“ ” Example: “Ringer ID”
Press {V} or {^} to select
the words in quotations
shown on the display.
iProceed to the next
operation.
{} The words in the brackets
show button names.
Example: {MENU}, {Save}
Available model:
KX-TG5631, KX-TG5632, KX-TG5633,
KX-TG5634, KX-TG5651, KX-TG5652,
KX-TG5653
TG56XX.book Page 24 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 25
system (page 40) when you play back
messages.
1{MENU} i {4}
2Enter the current month, day, and year
by selecting 2 digits for each.
Example: August 15, 2006
{0}{8} {1}{5} {0}{6}
3Enter the current hour and minute (12-
hour clock format) by selecting 2 digits
for each.
Example: 9:30
{0}{9} {3}{0}
4Press {AM/PM} to select “AM” or “PM”.
i {Save} i {OFF}
Note:
LIf you make a mistake when entering the
date and time, press {<}, {>}, {V}, or
{^} to move the cursor, then make the
correction.
TG56XX.book Page 25 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Making/Answering Calls
26 For assistance, please visit http://www.panasonic.com/phonehelp
Making calls
1Lift the handset and dial the phone
number.
LTo correct a digit, press {Clear}.
2{C}/{Call}
3When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Note:
L“Line in use” is displayed when
someone is talking on another handset
or another phone.
Using the speakerphone
1During a conversation, press {s} to
turn on the speakerphone.
LSpeak alternately with the other party.
2When you finish talking, press {OFF}.
Note:
LUse the speakerphone in a quiet
environment.
LTo switch back to the receiver, press
{C}.
Adjusting the receiver/speaker volume
Press {V} or {^} repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list.
1{REDIAL}
2Press {V} or {^} to select the desired
number.
LTo erase the displayed number, press
{Erase}, then {Yes}.
3{C}
PAUSE button (for PBX/long distance
service users)
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
1{9} i {PAUSE} i Dial the phone
number.
2{C}
Note:
LA 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
TG56XX.book Page 26 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Making/Answering Calls
For assistance, please visit http://www.panasonic.com/phonehelp 27
Answering calls
1Lift the handset and press {C} or {s}.
LYou can also answer the call by
pressing any button except {V}, {^},
{<}, {>}, or {OFF}. (Any key talk
feature)
2When you finish talking, press {OFF}.
Auto talk
This feature allows you to answer a call by
simply lifting the handset off the base unit
or charger. You do not need to press {C}.
To activate this feature, see page 36.
Temporary ringer off
While the handset is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {OFF}.
Useful features during a
call
HOLD button
This feature allows you to put an outside
call on hold.
For KX-TG5621, KX-TG5631, and KX-
TG5651
Press {HOLD} during an outside call.
LTo release the hold, press {C}.
For KX-TG5622, KX-TG5623, KX-
TG5632, KX-TG5633, KX-TG5634, KX-
TG5652, and KX-TG5653
1Press {HOLD} during an outside call.
LTo transfer the call to another
handset, continue from step 2,
“Transferring calls”, page 50.
2Press {HOLD} again.
LTo release the hold, press {C}.
LAnother handset user can take the
call by pressing {C} or {s}.
Note:
L“Line on hold” is displayed on the
other handsets.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
To mute your voice, press {Mute}.
LTo return to the conversation, press
{Mute} or {C}.
TG56XX.book Page 27 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Making/Answering Calls
28 For assistance, please visit http://www.panasonic.com/phonehelp
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such as
transferring an extension call, or accessing
optional telephone services such as Call
Waiting.
Note:
LTo change the flash time, see page 37.
For Call Waiting service users
To use Call Waiting, you must subscribe to
your telephone company’s Call Waiting
service.
This feature allows you to receive calls
while you are already talking on the phone.
If you receive a call while on the phone,
you will hear a Call Waiting tone. Please
contact your telephone company for
details and availability of this service in
your area.
Press {CALL WAIT} to answer the 2nd
call.
LTo switch between calls, press {CALL
WAIT}.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area where
there may be interference. During an
outside call, this feature is turned on
automatically when necessary. You can
also turn this feature on or off manually.
1Press {MENU} during an outside call.
2Press {2} to select “Booster on” or
“Booster off”.
Note:
LWhile this feature is turned on;
– the battery operating time is
shortened (page 17).
– the maximum number of extensions
that can be used at a time may
decrease.
Handset voice enhancer
This feature clarifies the voice of the
person you are talking to, reproducing a
more natural-sounding voice that is easier
to hear and understand (page 37).
Press {VE} to turn on or off this feature.
LWhen this feature is turned on, J is
displayed.
Note:
LDepending on the condition and quality
of your telephone line, this feature may
emphasize existing line noise. If it
becomes difficult to hear, turn this
feature off.
TG56XX.book Page 28 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp 29
Handset phonebook
The handset phonebook allows you to
make calls without having to dial manually.
You can add 50 items to the handset
phonebook and search for phonebook
items by name.
Adding items to the handset
phonebook
1{Phonebook}
2{Add}
3Enter the name (max. 16 characters).
i {Next}
4Enter the phone number (max. 32
digits). i {Next}i {Save}
LTo add other items, repeat from step
2.
5{OFF}
Note:
LCaller ID subscribers can use ringer ID
and light-up ID features (page 33).
Character table
Note:
LTo enter another character that is
located on the same dial key, first press
{>} to move the cursor to the next
space.
Editing/correcting a mistake
Press {<} or {>} to move the cursor to the
character or number you want to erase,
then press {Clear}. Enter the appropriate
character or number.
Note:
LPress and hold {Clear} to erase all
characters or numbers.
Finding and calling a handset
phonebook item
Phonebook items can be searched for
alphabetically by scrolling through the
phonebook items or by initial.
Once you have found the desired item,
press {C} to dial the phone number.
Searching for a name alphabetically by
scrolling through all items
1{Phonebook} i {Search}
2Press {V} or {^} to select the desired
item.
Key Character
{1}&’(),–./1
{2}abcABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mn o MNO6
{7}pqr sPQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0Space
{*} ;
{#} #
Key Character
TG56XX.book Page 29 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Phonebook
30 For assistance, please visit http://www.panasonic.com/phonehelp
Searching for a name by initial
1{Phonebook} i {Search}
2Press the dialing button ({0} to {9},
{#}, or {*}) that corresponds to the
first letter you are searching for.
Example: “LISA”
Press {5} repeatedly to display any
name with the initial “L”.
LIf there is no item corresponding to
the letter you selected, the next item
is displayed.
3Select the desired item.
Editing items in the handset
phonebook
1Find the desired item (page 29). i
{Option} i “Edit” i {Select}
2Edit the name if necessary (page 29).
i {Next}
3Edit the phone number if necessary.
i {Next} i {Save} i {OFF}
Erasing items in the handset
phonebook
1Find the desired item (page 29).
2{Erase} i {Yes} i {OFF}
Chain dial
This feature allows you to dial phone
numbers in the handset phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the handset phonebook, without
having to dial manually.
1During an outside call, press {MENU}.
2“Phonebook” i {Select}
3Find the desired item (page 29). i
{Call}
Note:
LWhen storing a calling card access
number and your PIN in the phonebook
as one phonebook item, press {PAUSE}
to add pauses after the number and PIN
as necessary (page 26).
LIf you have rotary or pulse service, you
need to press {*} before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone.
TG56XX.book Page 30 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Phonebook
For assistance, please visit http://www.panasonic.com/phonehelp 31
Copying handset
phonebook items
You can copy one or all of the phonebook
items from one handset to another.
Important:
LRinger ID and light-up ID settings for
phonebook items are not copied.
Copying an item
1{MENU} i {#}{1}
2Select the destination unit. i {Next}
3Find the desired item (page 29). i
{Send} i {OFF}
Copying all items
1{MENU} i {#}{2}
2Select the destination unit. i {Send}
3{OFF}
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
TG56XX.book Page 31 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Caller ID Service
32 For assistance, please visit http://www.panasonic.com/phonehelp
Using Caller ID service
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to
your telephone company’s Caller ID
service.
Caller ID features
When an outside call is being received, the
calling party’s name and telephone
number is displayed.
Caller information for the last 50 different
callers is logged in the caller list, allowing
you to return missed calls. Caller
information is stored by the most recent
call to the oldest.
LGenerally caller information is displayed
from the 2nd ring.
LIf the unit cannot receive caller
information, the following is displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
“Long distance”: The caller called
you long distance.
LIf the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
Private name display
When caller information is received and it
matches a phone number stored in the
handset phonebook, the stored name is
displayed and logged in the caller list.
Call Waiting Caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you
hear a Call Waiting tone (page 28).
Note:
LPlease contact your telephone company
for details and availability of this service
in your area.
Talking Caller ID
This feature lets you know who is calling
without looking at the display. When a call
comes in, the handset and base unit
announces the caller’s name displayed on
the handset following every ring.
To use this feature, you must subscribe to
your telephone company’s Caller ID
service.
LName pronunciation may vary. This
feature may not pronounce all names
correctly.
LCaller ID supports names of up to 15
letters. If the caller’s name has more
than 15 letters, the name is not
displayed or announced correctly.
LUsually the unit announces the caller’s
name after the 2nd ring. If you turn on
the answering system and set the ring
count to “2” (page 45), the unit does not
announce the caller’s name. If “Toll
saver” is selected and there is a new
Available model:
KX-TG5621, KX-TG5622, KX-TG5623,
KX-TG5631, KX-TG5632, KX-TG5633,
KX-TG5634
Available model:
KX-TG5651, KX-TG5652, KX-TG5653
TG56XX.book Page 32 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp 33
message, the unit does not announce
the caller’s name.
LThis feature can be turned on or off
(page 38).
Ringer ID and light-up ID
This feature can help you identify who is
calling by using different ringers and ringer
indicator colors for different callers stored
in the phonebook. You can assign a
different ringer and indicator color to each
phonebook item. When a call is received
from a caller stored in the phonebook, the
ringer and indicator color are used after
Caller ID information is displayed.
LUsually the ringer and indicator color are
changed from the 2nd ring.
Ringer ID
You can assign a different ringer tone to
each caller in the phonebook. If you select
“No Ringer ID”, the unit uses the ringer
tone you set on page 37 when a call is
received from that caller.
The default setting is “No Ringer ID”.
1Find the desired item (page 29). i
{Option}
2“Ringer ID” i {Select}
3Select the desired ringer tone.
4{Save} i {OFF}
Light-up ID
You can assign a different ringer indicator
color to each caller in the phonebook.
Select “Color1” (Amber), “Color2”
(Yellow-green), “Color3” (Red), or
“Multicolor”.
The default setting is “No Light-up ID”.
1Find the desired item (page 29). i
{Option}
2“Light-up ID” i {Select}
3Select the desired ringer indicator color.
4{Save} i {OFF}
TG56XX.book Page 33 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Caller ID Service
34 For assistance, please visit http://www.panasonic.com/phonehelp
Caller list
Caller information for the last 50 different
callers is logged in the caller list. You can
use this list to return missed calls.
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the handset
display. This lets you know if you should
view the caller list to see who called while
you were out.
Viewing the caller list and
calling back
1Press {V} or {^} to enter the caller list.
2Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
3{C}
Note:
LKX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
and KX-TG5653 only:
Each handset has its own caller list. If
you viewed the caller list or answered a
call on one handset, the same
information in the other handsets is
displayed as “missed calls”.
LYou can also press {Rcvd calls} to
enter the caller list.
Displayed symbols
LIf the same caller calls more than once, it
is displayed with the number of times the
caller called (“×2” to “×9”). Only the date
and time of the most recent call is
stored.
LA Q is displayed next to items which
have already been viewed or answered.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code “1”.
1Press {V} or {^} to enter the caller list.
2Select the desired item. i {Select}
3Press {Edit} repeatedly until the phone
number is shown in the desired format.
1Local phone number
2Area code – Local phone number
31 – Area code – Local phone
number
4{C}
Caller ID number auto edit feature
Once you call back an edited number, the
unit can automatically edit other incoming
phone numbers each time you receive a
call.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you can
call these local numbers using caller
information without dialing the area code.
Example:
Example:
Example:
321-5555
555-321-5555
1-555-321-5555
TG56XX.book Page 34 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Caller ID Service
For assistance, please visit http://www.panasonic.com/phonehelp 35
To activate this feature, you must edit an
item in the caller list, then call that number.
After that, phone numbers from that
caller’s area code are edited automatically.
This feature can be turned on or off (page
36). The default setting is “On”.
Note:
LPhone numbers from the 4 most recently
edited area codes are automatically
edited.
LIf you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Storing caller information into
the phonebook
1Press {V} or {^} to enter the caller list.
2Select the desired item. i {Select}
LTo edit the number, press {Edit}
repeatedly until the phone number is
shown in the desired format.
3{Save}
4Enter the name if necessary. (step 3,
“Adding items to the handset
phonebook”, page 29) i {Next} i
{Save} i {OFF}
Erasing caller information
Erasing a selected item
1Press {V} or {^} to enter the caller list.
2Select the desired item.
3{Erase} i {Yes} i {OFF}
Erasing all items
1Press {V} or {^} to enter the caller list.
2{All erase} i {Yes}
TG56XX.book Page 35 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Programming
36 For assistance, please visit http://www.panasonic.com/phonehelp
Programmable settings
You can customize the unit by programming the features in the following table.
1{MENU}
2Enter the desired feature code.
3Enter the desired setting code.
LThis step may vary depending on the feature being programmed.
4{Save}
5Press {OFF} to exit programming mode.
Note:
LThe default settings are indicated by < >.
L“1 time setting” means that you do not need to program the same item using another
unit.
Telephone
Feature Feature
code Setting code (Reference) 1 time
setting
Auto talk*1 {0}{3}{1}: On {0}: <Off>–
Caller ID edit (Caller ID
number auto edit)
{0}{4}{1}: <On> {0}: Off (page
34) –
Change language (Display
language)
{0}{8}{1}: <English>
{2}: Español (page 24) –
Copy phonebook (1 item) {#}{1}(page 31) –
Copy phonebook (all items) {#}{2}(page 31) –
Customer support – (page 38) –
Date and time*2 {4}(page 25) r
Key tone {0}{2}{1}: <On> {0}: Off –
LCD contrast (Display
contrast)
{0}{1}{1}–{6}: Level 1–6 <3> –
Registration (Handset
registration)
{0}{0}(page 52) –
TG56XX.book Page 36 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Programming
For assistance, please visit http://www.panasonic.com/phonehelp 37
*1 If you subscribe to Caller ID service and want to view the caller’s information after lifting
up the handset to answer a call, turn off this feature.
*2 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653 only
*3 KX-TG5621, KX-TG5622, and KX-TG5623 only
*4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.
*5 The flash time depends on your telephone exchange or host PBX. Consult your PBX
supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH}
fails to pick up the call waiting call.
*6 Generally, the line mode setting should not be adjusted. If “Line in use” is not
displayed when another phone connected to the same line is in use, you need to
change the line mode to “A”.
Ring color {1}{4}{1}: <Color1>=Amber
{2}: Color2=Yellow-green
{3}: Color3=Red
{4}: Multicolor
–
Ringer tone (Base unit)*3 {0}{*}{1}{1}–{3}: Tone pattern <1>–
3
r
Ringer tone (Handset)*4 {1}{2}{1}–{3}: Tone pattern <1>–
3
{4}–{7}: Melody pattern 1–
4
–
Ringer volume (Handset) {1}{1}{1}: Low {2}: Medium
{3}: <High> {0}: Off –
Set dial mode {0}{5}{1}{1}: Pulse
{2}: <Tone> (page 24)
r
Set flash time*5 {0}{5}{2}{1}: <700ms> {2}: 600ms
{3}: 400ms {4}: 300ms
{5}: 250ms {6}: 110ms
{7}: 100ms {8}: 90ms
r
Set line mode*6 {0}{5}{3}{1}: A {2}: <B>r
Time adjustment*7 (Caller ID
subscribers only)
{0}{9}{1}: <Caller ID[auto]>
{0}: Manual
r
Voice enhancer {5}{1}: On {0}: <Off>–
Feature Feature
code Setting code (Reference) 1 time
setting
TG56XX.book Page 37 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Programming
38 For assistance, please visit http://www.panasonic.com/phonehelp
*7 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653 only
This feature allows the unit to automatically adjust the date and time setting when caller
information is received. To use this feature, set the date and time first.
Talking Caller ID
Programming following the display guidance
You can also program each feature through the display guidance.
1{MENU}
2Press {V} or {^} to select the desired menu. i {Select}
LIf there are sub-menu(s), select the desired menu item. i {Select}
3Press {V} or {^} to select the desired setting.
LRefer to the programming table (page 36).
4{Save}
5Press {OFF} to exit programming mode.
Customer support
The handset can display the Internet address where you can download operating
instructions or get further information for this product using your computer.
1{MENU}
2“Customer support” i {Select}
LThe Internet address is displayed.
3{OFF}
Available model:
KX-TG5651, KX-TG5652, KX-TG5653
Feature Feature
code Setting code (Reference) 1 time
setting
Talking CallerID (Handset) {9}{1}: <On> {0}: Off (page
32)
r
Talking CallerID (Base
unit)
{0}{*}{4}{1}: <On> {0}: Off (page
32)
r
TG56XX.book Page 38 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Programming
For assistance, please visit http://www.panasonic.com/phonehelp 39
Base unit ringer volume
Press {<} or {>} repeatedly to select the desired volume.
LTo turn the ringer off, press and hold {<} until the unit beeps 2 times.
Available model:
KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, KX-
TG5653
TG56XX.book Page 39 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
40 For assistance, please visit http://www.panasonic.com/phonehelp
Answering system
feature
Important:
LOnly 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
LWhen callers leave messages, the unit
records the day and time of each
message. Make sure the date and time
have been set (page 24).
Memory capacity
The total recording capacity (including
your greeting message and caller
messages) is:
– 15 minutes for KX-TG5631, KX-
TG5632, KX-TG5633, and KX-TG5634
– 21 minutes for KX-TG5651, KX-
TG5652, and KX-TG5653
A maximum of 64 messages (including a
greeting message) can be recorded.
LIf the message memory becomes full,
the ANSWER ON indicator flashes
rapidly (if the answering system is
turned on).
To record additional messages, erase
unnecessary messages (page 42).
LIf less than 3 minutes of recording time is
available, the unit announces the
remaining recording time when
operating the answering system.
LMessages are retained even if a power
failure occurs.
Available model:
KX-TG5631, KX-TG5632, KX-TG5633,
KX-TG5634, KX-TG5651, KX-TG5652,
KX-TG5653
TG56XX.book Page 40 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
For assistance, please visit http://www.panasonic.com/phonehelp 41
Setting up the answering
system
Turning the answering system
on
Press {ANSWER ON}.
LThe ANSWER ON indicator lights.
Turning the answering system off
Press {ANSWER ON}.
LThe ANSWER ON indicator turns off.
Screening your calls
While a caller is leaving a message, you
can listen to the call through the base unit’s
speaker. To adjust the speaker volume,
press {>} or {<}.
Note:
LTo answer the call, press {C} on the
handset.
To turn off the call screening feature
When the base unit is not in use, press
{GREETING CHECK}, then press {<}
repeatedly until “0” is displayed.
OR
While screening, press {<} repeatedly
until “0” is displayed.
Note:
LIf you adjust the speaker volume while
listening to messages or talking on the
intercom, the speaker volume for call
screening is turned on again.
Recording your greeting
message
You can record your own greeting
message (max. 2 minutes) that is played
when the answering system answers a
call. If you do not record a greeting
message, a prerecorded greeting
message is used.
1{GREETING REC}
2Within 10 seconds, press {GREETING
REC} again.
3After the unit beeps, speak clearly
about 20 cm (8 inches) away from the
MIC.
4To stop recording, press {STOP}.
Playing back the greeting message
Press {GREETING CHECK}.
Erasing your greeting message
Press {GREETING CHECK}, and then
press {ERASE} while your greeting
message is playing.
Prerecorded greeting message
If you erase or do not record your own
greeting message, the unit can play a
prerecorded greeting message for callers
and ask them to leave messages. If the
message recording time (page 46) is set to
“Greeting only”, caller messages are
not recorded and the unit plays a different
prerecorded greeting message asking
callers to call again.
TG56XX.book Page 41 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
42 For assistance, please visit http://www.panasonic.com/phonehelp
Listening to messages
using the base unit
When new messages have been
recorded, the MESSAGE indicator on the
base unit flashes.
Press {MESSAGE}.
LThe unit plays new messages.
LWhen you have no new messages, the
unit plays back all messages.
Adjusting the speaker volume
Press {>} or {<} repeatedly while
listening to a message.
Useful features during playback
Repeating a message
Press {<}.
LIf pressed within the first 5 seconds of a
message, the previous message is
played.
Skipping a message
Press {>}.
Pausing a message
Press {STOP}.
LTo resume playback, press
{MESSAGE}.
LTo stop playback completely, press
{STOP} again.
Erasing messages
Erasing a message
Press {ERASE} during playback.
Erasing all messages
Press {ERASE} 2 times while the base
unit is not being used.
TG56XX.book Page 42 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
For assistance, please visit http://www.panasonic.com/phonehelp 43
Listening to messages
using the handset
When new messages have been
recorded:
–“New message” is displayed.
– The message indicator on the handset
flashes slowly if the message alert
feature is turned on (page 46).
1{MENU} i {2}
LThe unit plays new messages.
LWhen you have no new messages,
the unit plays back all messages.
2Press {OFF} when finished.
Note:
LTo switch to the receiver, press {C}.
Voice guidance
If you do not press any buttons after the
last message is played back, the unit’s
voice guidance starts. Operate the
answering system by following the
guidance as necessary.
Adjusting the receiver/speaker volume
Press {V} or {^} repeatedly while listening
to a message.
Useful features during playback
Calling back (Caller ID subscribers
only)
If Caller ID information was received for
the call, you can call the caller back while
listening to the message.
Press {Select}, then press {Call} during
playback.
Note:
LTo edit the number before calling back,
press {Select}, then press {Edit} to
select the desired format (page 34).
Answering system commands
You can also operate the answering
system by pressing dial keys of the
handset during playback.
To use the answering system commands:
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, press a command
key within 15 seconds, or the voice
guidance will start.
Key Command
{1} or {<}Repeat message (during
playback)*1
{2} or {>}Skip message (during
playback)
{4}Play new messages
{5}Play all messages
{8}Turn answering system
on
{9}Stop playback*2
{0}Turn answering system
off
{*}{4} or
{Erase}
Erase this message
(during playback)
{*}{5}Erase all messages
TG56XX.book Page 43 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
44 For assistance, please visit http://www.panasonic.com/phonehelp
Remote operation
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages. The
unit’s voice guidance prompts you to press
certain dial keys to perform different
operations.
Important:
LIn order to operate the answering
system remotely, you must first set a
remote code (page 45). This code must
be entered each time you operate the
answering system remotely.
Using the answering system
remotely
1Dial your phone number from a touch
tone phone.
2After the greeting message starts, enter
your remote code.
LThe unit plays back new messages.
3After 3 seconds, the voice guidance
starts. Follow the voice guidance as
necessary.
4When finished, hang up.
Note:
LYou can ignore the voice guidance and
control the unit using remote commands
(page 44).
Voice guidance
During remote operation, the unit’s voice
guidance prompts you to press {1} to
perform a specific operation, or press {2}
to listen to more available operations.
Operations are presented by voice
guidance in the following order:
– Play back all messages
– Play back new messages
– Record a message
– Erase all messages
Note:
LIf you do not press any dial keys within
10 seconds after a voice guidance
prompt, the unit disconnects your call.
LIf less than 3 minutes of recording time is
available, the unit announces the
remaining recording time after the last
message is played back.
Remote commands
You can press dial keys to access certain
answering system functions without
waiting for the voice guidance to prompt
you.
Key Remote command
{1}Repeat message (during
playback)*1
{2}Skip message (during
playback)
{4}Play new messages
{5}Play all messages
{9}Stop playback*2
{0}Turn answering system
off
{*}{4}Erase this message
(during playback)
{*}{5}Erase all messages
TG56XX.book Page 44 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
For assistance, please visit http://www.panasonic.com/phonehelp 45
*1 If pressed within the first 5 seconds of a
message, the previous message is
played.
*2 To resume operation, enter a remote
command within 15 seconds, or the
voice guidance will start.
Turning on the answering system
remotely
If the answering system is off, you can turn
it on remotely.
1Dial your phone number from a touch
tone phone.
2Let the phone ring 15 times.
LThe unit answers your call with the
greeting message.
LYou can hang up, or if you call from a
touch tone phone, you can enter your
remote code and begin remote
operation (page 44).
Skipping the greeting message to leave
a message
You can leave a message just as any
outside caller can. Call your phone
number, then press {*} to skip the
greeting message and record your
message after the beep.
Answering system
settings
Remote code
A remote code must be entered when
operating the answering system remotely.
This code prevents unauthorized parties
from listening to your messages remotely.
The default setting is “11”.
1{MENU} i {0}{6}{3}
2Enter the desired 2-digit remote code.
i {Save} i {OFF}
Ring count
You can change the number of times the
phone rings before the unit answers calls.
The default setting is “4”. “Toll saver”:
The unit answers on the 2nd ring when
new messages have been recorded, and
on the 4th ring when there are no new
messages. If you call your phone from
outside to listen to new messages (page
44), you will know that there are no new
messages when the phone rings for the
3rd time. You can then hang up without
being charged for the call.
1{MENU} i {0}{6}{1}
2Select the desired setting. i {Save}
i {OFF}
For Voice Mail service subscribers
If you subscribe to a flat-rate bundle
service that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please note
the following:
TG56XX.book Page 45 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Answering System
46 For assistance, please visit http://www.panasonic.com/phonehelp
LTo use the Voice Mail service provided
by your telephone company rather than
the unit’s answering system, turn off the
answering system (page 41).
This unit does not have an indicator to
indicate if there are new messages in
your mailbox service.
LTo use this unit’s answering system
rather than the Voice Mail service
provided by your telephone company,
please contact your telephone company
to deactivate your Voice Mail service.
If your telephone company cannot do
this:
– Set this unit’s “Ring count” setting
so that this unit’s answering system
answers calls before your telephone
company’s Voice Mail service tries to
answer your calls. It is necessary to
check the ring count required to
activate the Voice Mail service
provided by your telephone company
before changing this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To do
so, consult your telephone company.
Caller’s recording time
You can change the maximum message
recording time allotted to each caller.
The default setting is “3min”. “Greeting
only”: The unit plays the greeting
message but does not record caller
messages.
1{MENU} i {0}{6}{2}
2Select the desired setting. i {Save}
i {OFF}
Note:
LIf the message memory becomes full,
the unit automatically switches to the
“Greeting only” mode. New
messages will not be recorded.
Message alert
You can select whether or not the
message indicator on the handset flashes
when new messages are recorded (page
43). The default setting is “Off”.
1{MENU} i {0}{#}
2Select the desired setting. i {Save}
i {OFF}
Note:
LThe message indicator does not flash for
new messages while the handset is in
use.
LWhile message alert is on, battery
operating time will be shortened (page
17).
TG56XX.book Page 46 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Voice Mail Service
For assistance, please visit http://www.panasonic.com/phonehelp 47
Using Voice Mail service
Voice Mail is an automatic answering
service offered by your telephone
company. If you subscribe to this service,
your telephone company’s Voice Mail
system can answer calls for you when you
are unavailable to answer the phone or
when your line is busy. Messages are
recorded by the telephone company, not
your telephone.
Important:
LPlease contact your telephone company
for details and availability of this service
in your area.
Storing the Voice Mail (VM)
access number
In order to listen to your Voice Mail
messages, you must dial your telephone
company’s Voice Mail access number.
Once you have stored your Voice Mail
access number, you can dial it
automatically (page 48).
1{MENU} i {0}{7}{1}
2Enter your access number (max. 32
digits).
3{Save} i {OFF}
Note:
LWhen storing your Voice Mail access
number and your mailbox password,
press {PAUSE} to add pauses (page
26) between the access number and the
password as necessary. Consult your
telephone company for the required
pause time.
Example:
To erase the Voice Mail access number
Repeat step 1, then press and hold
{Clear} until all digits are erased. Press
{Save}, then press {OFF}.
Voice Mail (VM) tone detection
Your telephone company sends special
signals (sometimes called “Voice Mail
tones” or “stutter tones”) to the unit to let
you know you have new Voice Mail
messages. If you hear a series of dial
tones followed by a continuous dial tone
after you press {C} or {s}, you have new
Voice Mail messages. Minutes after you
hang up a call or after the phone stops
ringing, your unit will check the phone line
to see if new Voice Mail messages have
been recorded.
Turn this feature off when:
– You do not subscribe to Voice Mail
service.
– Your telephone company does not send
Voice Mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is
required, consult your telephone company.
Turning VM detection on/off
The default setting is “On”.
Available model:
KX-TG5621, KX-TG5622, KX-TG5623 1-222-333-4444
VM access
number
Pauses Password
PPPP 8888
TG56XX.book Page 47 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Voice Mail Service
48 For assistance, please visit http://www.panasonic.com/phonehelp
1{MENU} i {0}{7}{2}
2Select the desired setting. i {Save}
i {OFF}
Listening to Voice Mail
messages
The unit lets you know that you have new
Voice Mail messages in the following
ways:
–“Voice Mail” is displayed on the
handset.
– The message indicator on the handset
flashes slowly if message alert feature is
turned on.
1Press {C} or {s}, then press {VM}
within 15 seconds.
LIf {VM} is not displayed, the Voice
Mail access number has not been
stored. Store the number (page 47).
OR
{MENU} i “V.M. access” i
{Select}
LThe speakerphone turns on.
2Follow the prerecorded instructions.
3Press {OFF} when finished.
Note:
LIf “Voice Mail” still remains on the
display even after you have listened to
new messages, turn it off by pressing
and holding {OFF} until the handset
beeps.
LIf your Voice Mail service uses Voice
Mail tones and the message is over 3
minutes long, the handset may not
indicate new messages.
LIf your Voice Mail service uses Voice
Mail tones, the tones are heard from any
phone connected to the same line. If you
want to use another phone to listen to
Voice Mail messages, you have to dial
your access number manually.
Message alert
You can select whether or not the
message indicator on the handset flashes
when new messages have been recorded.
The default setting is “Off”.
1{MENU} i {0}{#}
2Select the desired setting. i {Save}
i {OFF}
Note:
LThe message indicator does not flash for
new messages while the handset is in
use.
LWhile message alert is on, battery
operating time is shortened (page 17).
TG56XX.book Page 48 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Multi-unit Operation
For assistance, please visit http://www.panasonic.com/phonehelp 49
Handset locator
1Base unit:
If you have only 1 handset:
{HANDSET LOCATOR}
If you have 2 or more handsets:
{1}, {2}, or {3}
LThe handset beeps for 1 minute.
2Base unit:
To stop paging, press the same button
again.
Handset:
To stop paging, press {OFF}.
Intercom
Available model:
Note:
LIf you receive a phone call while talking
on the intercom, you hear 2 tones. To
answer the call, press {OFF}, then press
{C}.
Making an intercom call
1{INTERCOM}
LIf you have 2 or more handsets, go to
step 2.
2To page the base unit, press {0}.
To page another handset, enter its
extension number ({1}-{4}).
LThe destination unit beeps for 1
minute.
3To end the intercom call, press {OFF}.
Available model:
KX-TG5621, KX-TG5622, KX-TG5623 Model no. Between
base unit
and
handset
Between
2
handsets
KX-TG5622
KX-TG5623 –r
KX-TG5631
KX-TG5651
r–
KX-TG5632
KX-TG5633
KX-TG5634
KX-TG5652
KX-TG5653
rr
Handset
TG56XX.book Page 49 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Multi-unit Operation
50 For assistance, please visit http://www.panasonic.com/phonehelp
1If you have only 1 handset:
{LOCATOR/INTERCOM}
If you have 2 or more handsets:
Press {SELECT} repeatedly to display
the desired handset number. i
{CALL}
2To end the intercom call, press:
{LOCATOR/INTERCOM} or {CALL}
Answering an intercom call
1{C}
2To end the intercom call, press {OFF}.
1{LOCATOR/INTERCOM} or {CALL}
2To end the intercom call, press:
{LOCATOR/INTERCOM} or {CALL}
Note:
LWhen the ringer volume is set to off, the
handset or the base unit will ring at the
low level for intercom calls.
Transferring a call
Outside calls can be transferred between 2
handsets.
Transferring calls
1During an outside call, press
{INTERCOM}.
2To page another handset, enter its
extension number ({1} to {4}).
3Wait for the paged party to answer.
LIf the paged party does not answer,
press {C} to return to the outside
call.
4To complete the transfer, press {OFF}.
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party hangs up the call,
you can talk to the outside caller.
Base unit
Handset
Base unit
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
Handset
Handset
TG56XX.book Page 50 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Multi-unit Operation
For assistance, please visit http://www.panasonic.com/phonehelp 51
Conference calls
A conference call allows the handset and
other handsets to speak together with an
outside party.
1During an outside call, press
{INTERCOM}.
2To page another handset, enter its
extension number ({1} to {4}).
3When the paged party answers, press
{Conf} to make a conference call.
LTo leave the conference, press
{OFF}. The other 2 parties can
continue the conversation.
Note:
LThe outside call can be put on hold by
pressing {HOLD}. Only the person who
placed the call on hold can resume the
full conference by pressing {Conf} on
the handset.
Call share
This feature allows the handset to join an
existing outside call.
To join the conversation, press {C} when
the other handset is on an outside call.
Note:
LA maximum of 4 parties (including 1
outside party) can join a conversation
using 3 handsets.
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
Handset
Available model:
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
TG56XX.book Page 51 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Multi-unit Operation
52 For assistance, please visit http://www.panasonic.com/phonehelp
Registering a unit
Registering the handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base unit,
register the handset.
Important:
LKX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
and KX-TG5653 only:
Confirm the extension number of the
handset by placing the handset on the
base unit or charger.
If you accidentally assign another
handset’s extension number to it, the
other extension will stop functioning.
1Handset:
{MENU} i {0}{0}
2Base unit:
KX-TG5621:
Press and hold {HANDSET
LOCATOR} until the CHARGE
indicator flashes.
KX-TG5622 and KX-TG5623:
Press and hold {1}, {2}, or {3} until
the CHARGE indicator flashes.
KX-TG5631 and KX-TG5651:
Press and hold {LOCATOR/
INTERCOM} until the CHARGE
indicator flashes.
KX-TG5632, KX-TG5633, KX-TG5634,
KX-TG5652 and KX-TG5653:
Press {SELECT} until the desired
extension number (H1, H2, H3, or
H4) is displayed on the base unit, then
press and hold {CALL} until the
CHARGE indicator flashes.
LAfter the CHARGE indicator starts
flashing, the rest of the procedure
must be completed within 1 minute.
3Handset:
Press {OK}, then wait until the handset
beeps.
TG56XX.book Page 52 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 53
Wall mounting
Base unit
The base unit can be mounted on a wall phone plate.
1Tuck the telephone line cord inside the wall mounting adaptor (1).
Connect the telephone line cord (2).
2Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base
unit.
1
2
AB
A
B
TG56XX.book Page 53 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
54 For assistance, please visit http://www.panasonic.com/phonehelp
3Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until
it clicks into place.
4Connect the telephone line cord. Mount the unit, then slide it down.
LRaise the antennas.
TG56XX.book Page 54 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 55
To remove the wall mounting adaptor
While pushing down the release levers (1), remove the adaptor (2).
2
TG56XX.book Page 55 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
56 For assistance, please visit http://www.panasonic.com/phonehelp
Charger
Drive the screws (not included) into the wall using the wall template as a guide, then mount
the charger securely on the screws.
Note:
LMake sure the screws are securely fastened to the wall.
Available model:
KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-
TG5653
(120 V AC, 60 Hz)
Screws
25.2 mm (1 inch)
25.2 mm
(1 inch)
TG56XX.book Page 56 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 57
Belt clip (optional)
You can hang the handset on your belt or
pocket using the included belt clip.
Attaching the belt clip
Removing the belt clip
While pressing the top of the clip (1), pull
the right edge in the direction of the arrow
(2).
Headset (optional)
Connecting a headset to the handset
allows hands-free phone conversations.
Please use only a Panasonic headset
(page 10).
LHeadset shown is KX-TCA86.
1
2
TG56XX.book Page 57 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
58 For assistance, please visit http://www.panasonic.com/phonehelp
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message Cause & solution
Busy LThe called handset or base unit is in use.
LThe handset you tried to copy phonebook items to is in
use.
LThe handset you are calling is too far from the base unit.
Error!! LHandset registration is failed. Move the handset and the
base unit away from the electrical appliances and try
again.
LAnother handset user tried to send phonebook items to
you but there was an error. Have the other handset user
re-send the items to you (page 31).
---Incomplete---
Phonebook full
LThe destination unit’s phonebook memory is full. Erase
unnecessary items from another unit’s phonebook
(page 30).
No items stored LYour phonebook or redial list is empty.
No link to base.
Move closer to
base, try again.
LThe handset has lost communication with the base unit.
Move closer to the base unit, and try again.
LConfirm that the base unit’s AC adaptor is plugged in.
LRaise the base unit antennas.
LThe handset’s registration may have been canceled.
Re-register the handset (page 52).
Phonebook full LThere is no space to store new items in the phonebook.
Erase unnecessary items (page 30).
Please lift up and
try again.
LA handset button was pressed while the handset was
on the base unit or charger. Lift the handset and press
the button again.
System is busy.
Please try again
later.
LOther units are in use and the system is busy. Try again
later.
LAnother user is listening to messages. Try again later.
Store VM access# LYou have not stored the Voice Mail access number.
Store the number (page 47).
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Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 59
Troubleshooting
General use
Programmable settings
Problem Cause & solution
The unit does not work. LMake sure that the battery is installed correctly and fully
charged it (page 16).
LCheck the connections (page 14).
LUnplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
LThe handset has not been registered to the base unit.
Register the handset (page 52).
I cannot hear a dial tone. LConfirm that the telephone line cord is connected (page
15).
LDisconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Problem Cause & solution
I cannot program items. LWhile another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
handset starts to ring.
LA call is being received. Answer the call and start again
after hanging up.
TG56XX.book Page 59 Tuesday, October 4, 2005 2:10 PM
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Useful Information
60 For assistance, please visit http://www.panasonic.com/phonehelp
Making/answering calls, intercom
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
LMove the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antennas.
LTurn on the clarity booster feature (page 28).
LIf your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
The handset does not
ring.
LThe ringer volume is turned off. Adjust it (page 37).
The base unit does not
ring.*1 LThe ringer volume is turned off. Adjust it (page 39).
I cannot make a call. LThe dialing mode may be set incorrectly. Change the
setting (page 24).
LThe base unit (including answering system) or another
handset is in use. Try again later.
I cannot redial by
pressing {REDIAL}.
LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly. Dial the
number manually.
I cannot have a
conversation using the
headset.
LMake sure that an optional headset is connected
properly (page 57).
LIf “SP-phone” is displayed on the handset, press {C}
to switch to the headset.
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the
handset.
LThe called handset is too far from the base unit.
LThe called handset is in use. Try again later.
I cannot page the base
unit.*1 LThe base unit is in use. Try again later.
I cannot turn the clarity
booster feature on.
LThe resources available for wireless communication
(making or answering calls with another handset) are
limited.
LIf 3 people are on a conference call with an outside
party, this feature cannot be used by any of the units.
TG56XX.book Page 60 Tuesday, October 4, 2005 2:10 PM
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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 61
*1 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653 only
Phonebook
Caller ID
Problem Cause & solution
Copying stopped with an
item displayed.
LThe destination handset may have lost communication
with the base unit, or the destination unit user may have
pressed {C} or {s}.
The displayed phonebook item was not copied to the
unit. Press {OFF}. Confirm that the destination unit is
not in use and try again.
Problem Cause & solution
The handset does not
display the caller’s name
and/or phone number.
LYou have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
LIf your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
LIf your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
LThe name display service may not be available in some
areas. Contact your telephone company for details.
LOther telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
LThe caller requested not to send caller information
(page 32).
LIf a call is being transferred to you, the caller information
is not displayed.
The handset or base unit
does not announce the
displayed caller names.*1
LThe handset or base unit’s ringer volume is turned off.
Adjust it (page 37).
LThe Talking Caller ID feature is turned off. Turn it on
(page 38).
LThe ring count for the answering system is set to “2” or
“Toll saver”. Select a different setting (page 45).
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Useful Information
62 For assistance, please visit http://www.panasonic.com/phonehelp
*1 KX-TG5651, KX-TG5652, and KX-TG5653 only
Answering system
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned off.
Turn it on and try again (page 36).
LYou need to call back the edited number to activate
Caller ID number auto edit.
I cannot dial the phone
number edited in the
caller list.
LThe phone number you dialed might have an incorrect
edited pattern (for example, the long distance “1” or the
area code is missing). Edit the phone number with
another pattern (page 34).
The 2nd caller’s
information is not
displayed during an
outside call.
LIn order to use Caller ID, Call Waiting, or Call Waiting
Caller ID (CWID), you must first contact your telephone
company and subscribe to the desired service.
After subscribing, you may need to contact your
telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Available model:
KX-TG5651, KX-TG5652, KX-TG5653
Problem Cause & solution
I cannot listen to
messages from a remote
location.
LA touch tone phone is required for remote operation.
LEnter the remote code correctly (page 44).
LThe answering system is off. Turn it on (page 45).
The unit does not record
new messages.
LThe recording time is set to “Greeting only”. Select
a different setting (page 46).
LThe message memory is full. Erase unnecessary
messages (page 42).
LIf you subscribe to the Voice Mail service, messages
are recorded by the telephone company not your
telephone (page 47).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf someone is talking on a conference call, you cannot
operate the answering system. Try again later.
Problem Cause & solution
TG56XX.book Page 62 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 63
Battery recharge
The message indicator
on the handset flashes.
LNew messages have been recorded. Listen to the new
messages (page 42).
Problem Cause & solution
I charged the battery fully,
but 7 continues to
flash, or 8 is
displayed.
LThe battery may need to be replaced with a new one
(page 18).
The handset display is
blank.
LConfirm that the battery is properly installed.
LFully charge the battery (page 17).
Problem Cause & solution
TG56XX.book Page 63 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
64 For assistance, please visit http://www.panasonic.com/phonehelp
FCC and other information
This equipment complies with Part 68 of
the FCC rules and the requirements
adopted by the ACTA. On the bottom of
this equipment is a label that contains,
among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
............(found on the bottom of the unit)
L Ringer Equivalence No.
(REN).......0.2B
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with the
applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
The REN is used to determine the
number of devices that may be
connected to a telephone line. Excessive
RENs on a telephone line may result in
the devices not ringing in response to an
incoming call. In most but not all areas,
the sum of RENs should not exceed five
(5.0). To be certain of the number of
devices that may be connected to a line,
as determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance that
temporary discontinuance of service may
be required. But if advance notice isn’t
practical, the telephone company will
notify the customer as soon as possible.
Also, you will be advised of your right to
file a complaint with the FCC if you
believe it is necessary.
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment. If
this happens the telephone company will
provide advance notice in order for you
to make necessary modifications to
maintain uninterrupted service.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized Servicer.
If the equipment is causing harm to the
telephone network, the telephone
company may request that you
disconnect the equipment until the
problem is resolved.
Connection to party line service is
subject to state tariffs. Contact the state
public utility commission, public service
commission or corporation commission
for information.
If your home has specially wired alarm
equipment connected to the telephone
TG56XX.book Page 64 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 65
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions about
what will disable alarm equipment,
consult your telephone company or a
qualified installer.
This equipment is hearing aid compatible
as defined by the FCC in 47 CFR Section
68.316.
When you hold the phone to your ear,
noise might be heard in your Hearing Aid.
Some Hearing Aids are not adequately
shielded from external RF (radio
frequency) energy. If noise occurs, use
an optional headset accessory or the
speakerphone option (if applicable) when
using this phone. Consult with your
audiologist or Hearing Aid manufacturer
about the availability of Hearing Aids
which provide adequate shielding to RF
energy commonly emitted by digital
devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain
to the dispatcher the reason for the
call.
2) Perform such activities in the off-peak
hours, such as early morning or late
evenings.
The software contained in this equipment
to allow user access to the network must
be upgraded to recognize newly
established network area codes and
exchange codes as they are placed into
service.
Failure to upgrade the premises systems
or peripheral equipment to recognize the
new codes as they are established will
restrict the customer and the customer’s
employees from gaining access to the
network and to these codes.
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not be
ensured when using this phone.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
NOTE:
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference in
a residential installation. This equipment
generates, uses, and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this
equipment does cause harmful
interference to radio or television
TG56XX.book Page 65 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
66 For assistance, please visit http://www.panasonic.com/phonehelp
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
− Reorient or relocate the receiving
antenna.
− Increase the separation between the
equipment and receiver.
− Connect the equipment into an outlet
on a circuit different from that to which
the receiver is connected.
− Consult the dealer or an experienced
radio/TV technician for help.
Some cordless telephones operate at
frequencies that may cause interference
to nearby TVs and VCRs. To minimize or
prevent such interference, the base of
the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the
cordless telephone further away from the
TV or VCR. This will often reduce, or
eliminate, interference.
FCC RF Exposure Warning:
The product complies with FCC radiation
exposure limits set forth for an
uncontrolled environment. To comply
with FCC RF exposure requirements the
base unit must be installed and operated
with its antenna located 20 cm (8 feet) or
more between antenna and all person’s
body (excluding extremities of hands,
wrist and feet). The handset may be
carried and operated with only the
optional specific belt-clip. Other non-
tested belt-clips or similar body-worn
accessories may not comply and must
be avoided. The base unit and handset
must not be colocated or operated in
conjunction with any other antenna or
transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way,
Secaucus, New Jersey 07094
Phone number: 1-800-211-PANA (7262)
FCC Warning:
To ensure compliance with FCC
emissions limits, use only the included
USB cable with the ferrite core when
connecting the unit to a computer.
TG56XX.book Page 66 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 67
Notice
Energy Star:
As an ENERGY STAR® Participant,
Panasonic has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency. ENERGY
STAR is a U.S. registered mark.
TG56XX.book Page 67 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Useful Information
68 For assistance, please visit http://www.panasonic.com/phonehelp
Specifications
General
Base unit
Handset
Charger (KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652,
and KX-TG5653 only)
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product.
Operating environment 5 °C – 40 °C (41 °F – 104 °F)
Frequency 5.76 GHz – 5.84 GHz
Dimensions Approx. height 95 mm x width 174 mm x depth 143 mm
(33/4 inches x 627/32 inches x 55/8 inches)
Mass (Weight) Approx. 320 g (0.71 lb.)
Power consumption Standby: Approx. 2.3 W
Maximum: Approx. 5.5 W
Power output 125 mW (max.)
Power supply AC adaptor (120 V AC, 60 Hz)
Dimensions Approx. height 173 mm x width 48 mm x depth 33 mm
(613/16 inches x 17/8 inches x 15/16 inches)
Mass (Weight) Approx. 170 g (0.37 lb.)
Power output 125 mW (max.)
Power supply Ni-MH battery (3.6 V, 830 mAh)
Dimensions Approx. height 71 mm x width 88 mm x depth 100 mm
(213/16 inches x 315/32 inches x 315/16 inches)
Mass (Weight) Approx. 110 g (0.24 lb.)
Power consumption Standby: Approx. 0.8 W
Maximum: Approx. 3.0 W
Power supply AC adaptor (120 V AC, 60 Hz)
TG56XX.book Page 68 Tuesday, October 4, 2005 2:10 PM
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Useful Information
✄
For assistance, please visit http://www.panasonic.com/phonehelp 69
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
One Panasonic Way,
Secaucus, New Jersey 07094
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period
indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision
to repair or replace will be made by the warrantor.
Parts Labor
One (1) Year One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During
the “Parts” Limited Warranty period, there will be no charge for parts. You must
mail-in your product during the Limited Warranty period. This Limited Warranty
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet).
This Limited Warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This Limited Warranty is extended only to the original
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product to:
Panasonic Services Company Customer Servicenter
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid,
adequately insured and preferably in the original carton. Include a letter detailing
the complaint and provide a day time phone number where you can be reached.
TG56XX.book Page 69 Tuesday, October 4, 2005 2:10 PM
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Useful Information
70 For assistance, please visit http://www.panasonic.com/phonehelp
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by the warrantor,
or failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, introduction of sand, humidity or liquids, commercial use such as
hotel, office, restaurant, or other business or rental use of the product, or service by
anyone other than a Factory Servicenter or other Authorized Servicer, or damage
that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED
WARRANTY. (As examples, this excludes damages for lost time, lost calls or
messages, cost of having someone remove or re-install an installed unit if
applicable, travel to and from the servicer. The items listed are not exclusive, but
are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions
may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops during or
after the Limited Warranty period, you may contact your dealer or Servicenter. If the
problem is not handled to your satisfaction, then write to the warrantor’s Consumer
Affairs Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
TG56XX.book Page 70 Tuesday, October 4, 2005 2:10 PM
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Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 71
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or
Servicenter; purchase Parts and Accessories; or make Customer Service and
Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal
Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
TG56XX.book Page 71 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
Index
72 For assistance, please visit http://www.panasonic.com/phonehelp
Index
A Answering calls: 27
Answering system
Erasing messages: 42, 43, 44
Listening to messages: 42, 43, 44
Turning on/off: 41, 43, 44
Auto talk: 27
B Battery
Charge: 17
Installation: 16
Performance: 17
Replacement: 18
Strength: 17
Booster (Clarity booster): 28
C Call Waiting: 28
Call Waiting Caller ID: 32
Caller ID number auto edit: 34
Caller ID service: 32
Caller list
Calling back: 34
Editing: 34
Erasing: 35
Storing: 35
Viewing: 34
Customer support: 38
D Date and time: 24
Display
Language: 24
E Error messages: 58
F Flash: 28
G Greeting message: 41
H Hold: 27
I Installation
AC adaptor: 14
Charger unit: 14
Telephone line cord: 14
Intercom
Call share: 51
Conference calls: 51
Transferring a call: 50
L Light-up ID: 33
M Making calls: 26
Memory capacity (message
recording): 40
Message alert: 46, 48
Missed call: 34
MULTI TALK V: 8
Mute: 27
P Pause: 26
Phonebook
Handset: 29
Power failure: 14
Pulse service: 28
R Recording time: 46
Redial list: 26
Registration
Handset: 52
Remote code: 45
Remote operation: 44
Ring count: 45
Ringer ID: 33
Ringer off: 27
Base unit: 39
Ringer volume
Base unit: 39
Rotary service: 28
S Soft keys: 23
Specifications: 68
SP-phone: 26
T Talking Caller ID: 32
Toll saver: 45
Tone: 28
Troubleshooting: 59
TTY: 71
U USB cable: 8
V VE (voice enhancer): 28
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Temporary Confidential
Index
For assistance, please visit http://www.panasonic.com/phonehelp 73
VM (Voice Mail): 47
Voice guidance: 43, 44
Voice Mail access number: 47
Volume
Receiver: 26
Speaker: 26
W Wall mounting
Base unit: 53
Charger: 56
Warranty: 69
TG56XX.book Page 73 Tuesday, October 4, 2005 2:10 PM
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74 For assistance, please visit http://www.panasonic.com/phonehelp
Notes
TG56XX.book Page 74 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
For assistance, please visit http://www.panasonic.com/phonehelp 75
Notes
TG56XX.book Page 75 Tuesday, October 4, 2005 2:10 PM
Temporary Confidential
If you need assistance with setup or operation
1Visit our website: http://www.panasonic.com/phonehelp
2Contact us via the web at: http://www.panasonic.com/contactinfo
3Call us at: 1-800-211-PANA (7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
LCarefully pack your unit, preferably in the original carton.
LAttach a letter, detailing the symptom, to the outside of the carton.
LSend the unit to Panasonic Services Company Customer Servicenter, prepaid and
adequately insured.
LDo not send your unit to Panasonic Consumer Electronics Company listed below or to
executive or regional sales offices. These locations do not repair consumer products.
We recommend keeping a record of the following information for future reference.
Attach your purchase receipt here.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is prohibited
without the written consent of Panasonic Communications Co., Ltd.
© 2005 Panasonic Communications Co., Ltd. All Rights Reserved.
Serial No. Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
PQQX15047ZA DM0905MK0
TG56XX.book Page 76 Tuesday, October 4, 2005 2:10 PM