Panasonic of North America 96NKX-TG5631 5.8 GHz FHSS Cordless Telephone System User Manual
Panasonic Corporation of North America 5.8 GHz FHSS Cordless Telephone System
User Manual
Temporary Confidential TG56XX.book Page 1 Tuesday, October 4, 2005 2:10 PM Operating Instructions 5.8 GHz Digital Cordless Phone Model No. KX-TG5621 5.8 GHz Digital Cordless Answering System KX-TG5631 Model No. KX-TG5651 Model No. 5.8 GHz Digital Cordless Phone with Dual Handsets Model No. KX-TG5622 5.8 GHz Digital Cordless Phone with Three Handsets Model No. KX-TG5623 5.8 GHz Digital Cordless Answering System with Dual Handsets KX-TG5632 Model No. KX-TG5652 Model No. 5.8 GHz Digital Cordless Answering System with Three Handsets KX-TG5633 Model No. KX-TG5653 Model No. 5.8 GHz Digital Cordless Answering System with Four Handsets Model shown is KX-TG5621. Model No. KX-TG5634 This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the handset battery for 6 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico. Temporary Confidential TG56XX.book Page 2 Tuesday, October 4, 2005 2:10 PM Table of Contents Introduction Your phone. . . . . . . . . . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . . . 8 Important safety instructions . . . . . . . . 11 For best performance . . . . . . . . . . . . . . 13 Preparation Setting up the base unit . . . . . . . . . . . . 14 Setting up the handset . . . . . . . . . . . . . 16 Battery charge . . . . . . . . . . . . . . . . . . . 17 Battery replacement . . . . . . . . . . . . . . . 18 Controls . . . . . . . . . . . . . . . . . . . . . . . . 19 Displays . . . . . . . . . . . . . . . . . . . . . . . . 23 Symbols used in these operating instructions . . . . . . . . . . . . . . . . . . . . . . 24 Setting the unit before use . . . . . . . . . . 24 Making/Answering Calls Making calls . . . . . . . . . . . . . . . . . . . . . 26 Answering calls . . . . . . . . . . . . . . . . . . 27 Useful features during a call. . . . . . . . . 27 Phonebook Handset phonebook . . . . . . . . . . . . . . . 29 Copying handset phonebook items . . . 31 Answering system settings . . . . . . . . . . 45 Voice Mail Service Using Voice Mail service. . . . . . . . . . . . 47 Multi-unit Operation Handset locator . . . . . . . . . . . . . . . . . . 49 Intercom . . . . . . . . . . . . . . . . . . . . . . . . 49 Transferring a call . . . . . . . . . . . . . . . . . 50 Conference calls . . . . . . . . . . . . . . . . . . 51 Call share . . . . . . . . . . . . . . . . . . . . . . . 51 Registering a unit . . . . . . . . . . . . . . . . . 52 Useful Information Wall mounting . . . . . . . . . . . . . . . . . . . . 53 Belt clip (optional) . . . . . . . . . . . . . . . . . 57 Headset (optional) . . . . . . . . . . . . . . . . 57 Error messages . . . . . . . . . . . . . . . . . . 58 Troubleshooting . . . . . . . . . . . . . . . . . . 59 FCC and other information . . . . . . . . . . 64 Specifications . . . . . . . . . . . . . . . . . . . . 68 Warranty . . . . . . . . . . . . . . . . . . . . . . . . 69 Customer services . . . . . . . . . . . . . . . . 71 Index Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Caller ID Service Using Caller ID service. . . . . . . . . . . . . 32 Caller list. . . . . . . . . . . . . . . . . . . . . . . . 34 Programming Programmable settings . . . . . . . . . . . . 36 Answering System Answering system feature . . . . . . . . . . 40 Setting up the answering system . . . . . 41 Listening to messages using the base unit 42 Listening to messages using the handset 43 Remote operation. . . . . . . . . . . . . . . . . 44 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 3 Tuesday, October 4, 2005 2:10 PM Introduction Your phone Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: N KX-TG5621/KX-TG5622/KX-TG5623 N KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 4 Tuesday, October 4, 2005 2:10 PM Introduction N KX-TG5651/KX-TG5652/KX-TG5653 Important: L References in these operating instructions to the charger and multiple handsets are for KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KXTG5653 users only. For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 5 Tuesday, October 4, 2005 2:10 PM Introduction Main feature differences among these models Feature KX-TG5621 KX-TG5622 KX-TG5623 Answering system – Voice mail service Talking Caller ID – KX-TG5631 KX-TG5632 KX-TG5633 KX-TG5634 KX-TG5651 KX-TG5652 KX-TG5653 Page 45 – – 47 – 32 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 6 Tuesday, October 4, 2005 2:10 PM Introduction Expanding your phone system For the following models, you can expand the system by adding an accessory handset(s), sold separately. N KX-TG5622 Accessory handset (up to 1) KX-TGA562 N KX-TG5632 Accessory handset (up to 2) KX-TGA562 N KX-TG5633 Accessory handset (up to 1) KX-TGA562 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 7 Tuesday, October 4, 2005 2:10 PM Introduction N KX-TG5652 Accessory handset (up to 1) KX-TGA562 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 8 Tuesday, October 4, 2005 2:10 PM Introduction Accessory information Included accessories N KX-TG5621/KX-TG5622/KX-TG5623 Quantity No. Accessory items Order number AC adaptor for base unit PQLV1Z Telephone line cord PQJA10075Z Wall mounting adaptor PQKL10068Z1 – – – PQKL10068Z2 – – PQKL10068Z3 – – – HHR-P104 Battery Handset cover KX-TG 5621S KX-TG KX-TG 5621W 5622M KX-TG 5623M PQYNTG5421SR – – – PQYNTG5421WR – – – PQYNTG5432MR – – Charger PQLV30030ZM – – AC adaptor for charger KX-TCA1-G – – For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 9 Tuesday, October 4, 2005 2:10 PM Introduction N KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634 No. Accessory items Quantity Order number KX-TG KX-TG KX-TG KX-TG KX-TG KX-TG 5631S 5631W 5632B 5632M 5633M 5634M AC adaptor PQLV1Z for base unit Telephone line cord PQJA10075Z Wall mounting adaptor PQKL10068Z1 – – – – PQKL10068Z2 – – PQKL10068Z3 – – – – Battery HHR-P104 Handset cover PQYNTG5421SR – – – – PQYNTG5421WR – – – – PQYNTG5432BR – – – – PQYNTG5432MR – – – PQLV30030ZB – – – – PQLV30030ZM – – – KX-TCA1-G – – Charger AC adaptor for charger N KX-TG5651/KX-TG5652/KX-TG5653 Quantity No. Accessory items Order number AC adaptor for base unit PQLV1Z Telephone line cord PQJA10075Z Wall mounting adaptor – Battery KX-TG5651 KX-TG5652 KX-TG5653 PQKL10068Z1 PQKL10068Z2 – HHR-P104 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 10 Tuesday, October 4, 2005 2:10 PM Introduction No. Accessory items Handset cover Order number Quantity KX-TG5651 KX-TG5652 KX-TG5653 PQYNTG5421SR – PQYNTG5432MR – Charger PQLV30030ZM – AC adaptor KX-TCA1-G – Additional/replacement accessories Accessory items Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P104 Accessory handset with charger KX-TGA562 Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 Battery back-up power supply KX-TCA200 Sales and support information L To order replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. 10 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 11 Tuesday, October 4, 2005 2:10 PM Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning. 4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc. 5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls. 6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided. 7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company. 8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord. 9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. 10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product. 11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. 12. Unplug the product from power outlets and refer servicing to an authorized service center when the following conditions occur: A. When the power cord is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center. E. If the product has been dropped or physically damaged. F. If the product exhibits a distinct change in performance. 13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning. 14. Do not use the product to report a gas leak, when in the vicinity of the leak. SAVE THESE INSTRUCTIONS For assistance, please visit http://www.panasonic.com/phonehelp 11 Temporary Confidential TG56XX.book Page 12 Tuesday, October 4, 2005 2:10 PM Introduction CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. L Use caution when installing or modifying telephone lines. L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions. L Use only the battery(ies) specified. L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. 12 L Charge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual. WARNING: L To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (7262). Medical L Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 13 Tuesday, October 4, 2005 2:10 PM Introduction For best performance Base unit location/noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances. L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as walls. L Raising the antennas vertically. L If you use the handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit. L If you use the handset near another cordless phone’s base unit, noise may be heard. Move away from the other cordless phone’s base unit and closer to your base unit. L When you leave the product unused for a long period of time, unplug the product from the power outlet. L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. L Operating near 5.8 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder. Environment L Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. L The product should be kept free from excessive smoke, dust, high temperature, and vibration. L The product should not be exposed to direct sunlight. L Do not place heavy objects on top of the product. For assistance, please visit http://www.panasonic.com/phonehelp 13 Temporary Confidential TG56XX.book Page 14 Tuesday, October 4, 2005 2:10 PM Preparation Setting up the base unit Connecting the AC adaptor Raise the antennas. Fasten the AC adaptor cord. Hook To power outlet (120 V AC, 60 Hz) AC adaptor To single-line telephone jack (RJ11C) Telephone line cord Note: L Use only the included Panasonic AC adaptor PQLV1. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. L The unit will not work during a power failure. We recommend connecting a standard telephone to the same telephone line or to the same telephone jack using a Panasonic T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic battery back-up power supply noted on page 10. 14 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 15 Tuesday, October 4, 2005 2:10 PM Preparation Connecting the telephone line cord If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. – Caller ID features (page 32) do not function properly. To single-line telephone jack (RJ11C) Telephone line cord Noise filter (For DSL users) For assistance, please visit http://www.panasonic.com/phonehelp 15 Temporary Confidential TG56XX.book Page 16 Tuesday, October 4, 2005 2:10 PM Preparation Setting up the handset Connecting the AC adaptor Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KXTG5653 To power outlet (120 V AC, 60 Hz) AC adaptor Note: L Use only the included Panasonic AC adaptor KX-TCA1. Battery installation Insert the battery (A), and press it down until it snaps into the compartment (B). Then close the handset cover. 16 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 17 Tuesday, October 4, 2005 2:10 PM Preparation Battery charge Place the handset on the base unit or charger for 6 hours before initial use. While charging, “Charging” is displayed and the CHARGE indicator on the base unit lights. When the battery is fully charged, “Charge completed” is displayed. Base unit: Note: L If you want to use the unit immediately, charge the battery for at least 15 minutes. L To ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to grease, dust, or high humidity. Battery strength Charger: Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 Battery icon Battery strength Fully charged Medium Low When flashing: needs to be recharged. Discharged Note: L When the battery needs to be charged, the handset beeps intermittently while it is in use. Panasonic battery performance Operation Operating time While in use (talking) Up to 5 hours While not in use (standby) Up to 11 days While using the clarity booster feature (page 28) Up to 3 hours For assistance, please visit http://www.panasonic.com/phonehelp 17 Temporary Confidential TG56XX.book Page 18 Tuesday, October 4, 2005 2:10 PM Preparation Note: L Battery operating time may be shortened over time depending on usage conditions and ambient temperature. L Battery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use. The longer you leave the handset off the base unit or charger, the shorter you can actually talk using the handset. L Once the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed or 7 flashes. This will maximize the battery life. Battery replacement Important: L Use only the rechargeable Panasonic battery noted on page 10. Press the notch of the handset cover firmly, and slide it in the direction of the arrow. Replace the old battery with a new one, and close the cover (page 16). Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery. 18 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 19 Tuesday, October 4, 2005 2:10 PM Preparation Controls Base unit For KX-TG5621, KX-TG5622, and KX-TG5623 A B KX-TG5423 KX-TG5422 KX-TG5421 {1} {2} {3} {HANDSET LOCATOR} Antennas IN USE indicator Charge contacts CHARGE indicator For assistance, please visit http://www.panasonic.com/phonehelp 19 Temporary Confidential TG56XX.book Page 20 Tuesday, October 4, 2005 2:10 PM Preparation For KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and KX-TG5653 BC KX-TG5453 D E F H I J K M G KX-TG5452 KX-TG5451 20 QR S T For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 21 Tuesday, October 4, 2005 2:10 PM Preparation {SELECT} {CALL} {LOCATOR/INTERCOM} CHARGE indicator Antennas Speaker Display {ANSWER ON} ANSWER ON indicator I {GREETING REC} (Recording) {GREETING CHECK} {ERASE} Charge contacts MIC (Microphone) VOL. (Volume) {<} {>} {STOP} {MESSAGE} MESSAGE indicator Q {<} (Repeat) R {>} (Skip) For assistance, please visit http://www.panasonic.com/phonehelp 21 Temporary Confidential TG56XX.book Page 22 Tuesday, October 4, 2005 2:10 PM Preparation Handset {FLASH} {CALL WAIT} Microphone Charge contacts Ringer indicator Message indicator Receiver Display {MENU} {OFF} {PAUSE/REDIAL} {HOLD}*1 {HOLD} {INTERCOM}*2 *1 For KX-TG5621 *2 For KX-TG5622, KX-TG5623, KXTG5631, KX-TG5632, KX-TG5633, KXTG5634, KX-TG5651, KX-TG5652, and KX-TG5653 Charger KX-TG5421 HOLD KX-TG5422 and KX-TG5423 Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 HOLD INTERCOM 22 Speaker Soft key Headset jack {C} (TALK) Navigator key ({^} {V} {<} {>}) {s} (SP-PHONE) {*} (TONE) A Charge contacts For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 23 Tuesday, October 4, 2005 2:10 PM Preparation Displays Displayed Meaning item Greeting message recording error 9@ Answering system is in greeting only mode (caller messages are not recorded). H1 Handset number; displayed when paging or being paged.*1 Base unit display items Available model: KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, KX-TG5653 Displayed Meaning item Flashes when message memory is full. *1 KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KX-TG5653 only. Flashes when the date and time need to be set. Handset display items Base unit is on an intercom call, or handset is using the answering system. When flashing: base unit is paging or is being paged. The line is in use. When flashing: the call is put on hold or the answering system is answering a call. When flashing rapidly: a call is being received. Displayed item Meaning Voice enhancer is on. Battery strength Handset soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it. LINE1 LINE2 Base unit ringer is off. For assistance, please visit http://www.panasonic.com/phonehelp 23 Temporary Confidential TG56XX.book Page 24 Tuesday, October 4, 2005 2:10 PM Preparation Symbols used in these operating instructions Setting the unit before use Symbol Meaning Display language “ ” Example: “Ringer ID” Press {V} or {^} to select the words in quotations shown on the display. The default setting is “English”. Proceed to the next operation. The words in the brackets show button names. Example: {MENU}, {Save} {MENU} i {0}{8} Select the desired setting. Press the right soft key to save. i {OFF} Note: L If you select a language you cannot read, press {MENU}{0}{8}{1}{Save} to change the display language to English. Dialing mode If you cannot make calls, change this setting depending on your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary pulse dial service. {MENU} i {0}{5}{1} Select the desired setting. i {Save} i {OFF} Date and time Available model: KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, KX-TG5653 Set the date and time so that the unit announces the day and time each message was recorded by the answering 24 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 25 Tuesday, October 4, 2005 2:10 PM Preparation system (page 40) when you play back messages. {MENU} i {4} Enter the current hour and minute (12hour clock format) by selecting 2 digits for each. Example: 9:30 {0}{9} {3}{0} Press {AM/PM} to select “AM” or “PM”. i {Save} i {OFF} Enter the current month, day, and year by selecting 2 digits for each. Example: August 15, 2006 {0}{8} {1}{5} {0}{6} Note: L If you make a mistake when entering the date and time, press {<}, {>}, {V}, or {^} to move the cursor, then make the correction. For assistance, please visit http://www.panasonic.com/phonehelp 25 Temporary Confidential TG56XX.book Page 26 Tuesday, October 4, 2005 2:10 PM Making/Answering Calls Press {V} or {^} to select the desired number. L To erase the displayed number, press {Erase}, then {Yes}. {C} Making calls Lift the handset and dial the phone number. L To correct a digit, press {Clear}. {C}/{Call} When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L “Line in use” is displayed when someone is talking on another handset or another phone. Using the speakerphone During a conversation, press {s} to turn on the speakerphone. L Speak alternately with the other party. When you finish talking, press {OFF}. PAUSE button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX: {9} i {PAUSE} i Dial the phone number. {C} Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses. Note: L Use the speakerphone in a quiet environment. L To switch back to the receiver, press {C}. Adjusting the receiver/speaker volume Press {V} or {^} repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 26 {REDIAL} For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 27 Tuesday, October 4, 2005 2:10 PM Making/Answering Calls Answering calls Lift the handset and press {C} or {s}. L You can also answer the call by pressing any button except {V}, {^}, {<}, {>}, or {OFF}. (Any key talk feature) When you finish talking, press {OFF}. Auto talk This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 36. Temporary ringer off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}. Useful features during a call HOLD button This feature allows you to put an outside call on hold. For KX-TG5621, KX-TG5631, and KXTG5651 Press {HOLD} during an outside call. L To release the hold, press {C}. For KX-TG5622, KX-TG5623, KXTG5632, KX-TG5633, KX-TG5634, KXTG5652, and KX-TG5653 Press {HOLD} during an outside call. L To transfer the call to another handset, continue from step 2, “Transferring calls”, page 50. Press {HOLD} again. L To release the hold, press {C}. L Another handset user can take the call by pressing {C} or {s}. Note: L “Line on hold” is displayed on the other handsets. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. To mute your voice, press {Mute}. L To return to the conversation, press {Mute} or {C}. For assistance, please visit http://www.panasonic.com/phonehelp 27 Temporary Confidential TG56XX.book Page 28 Tuesday, October 4, 2005 2:10 PM Making/Answering Calls FLASH button Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. Note: L To change the flash time, see page 37. For Call Waiting service users To use Call Waiting, you must subscribe to your telephone company’s Call Waiting service. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your telephone company for details and availability of this service in your area. Press {CALL WAIT} to answer the 2nd call. L To switch between calls, press {CALL WAIT}. Temporary tone dialing (for rotary/pulse service users) You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). Press {*} (TONE) before entering access numbers which require tone dialing. there may be interference. During an outside call, this feature is turned on automatically when necessary. You can also turn this feature on or off manually. Press {MENU} during an outside call. Press {2} to select “Booster on” or “Booster off”. Note: L While this feature is turned on; – the battery operating time is shortened (page 17). – the maximum number of extensions that can be used at a time may decrease. Handset voice enhancer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 37). Press {VE} to turn on or off this feature. L When this feature is turned on, J is displayed. Note: L Depending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off. Handset clarity booster This feature can improve sound clarity when the handset is used in an area where 28 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 29 Tuesday, October 4, 2005 2:10 PM Phonebook Handset phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 items to the handset phonebook and search for phonebook items by name. Adding items to the handset phonebook {Phonebook} Enter the phone number (max. 32 digits). i {Next}i {Save} L To add other items, repeat from step 2. {OFF} {Add} Enter the name (max. 16 characters). i {Next} Note: L Caller ID subscribers can use ringer ID and light-up ID features (page 33). Character table Character {1} & ’ {2} a b c A B C 2 {3} d e f D E F 3 {4} g h i G H I {5} J K L 5 {6} m n o M N O 6 k l – . Character {7} p q r {8} {9} w x y z W X Y Z 9 {0} 0 Space {*} {#} s P Q R S 7 u v T U V 8 Note: L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Key Key Editing/correcting a mistake Press {<} or {>} to move the cursor to the character or number you want to erase, then press {Clear}. Enter the appropriate character or number. Note: L Press and hold {Clear} to erase all characters or numbers. Finding and calling a handset phonebook item Phonebook items can be searched for alphabetically by scrolling through the phonebook items or by initial. Once you have found the desired item, press {C} to dial the phone number. Searching for a name alphabetically by scrolling through all items {Phonebook} i {Search} Press {V} or {^} to select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp 29 Temporary Confidential TG56XX.book Page 30 Tuesday, October 4, 2005 2:10 PM Phonebook Searching for a name by initial {Phonebook} i {Search} Press the dialing button ({0} to {9}, {#}, or {*}) that corresponds to the first letter you are searching for. Example: “LISA” Press {5} repeatedly to display any name with the initial “L”. L If there is no item corresponding to the letter you selected, the next item is displayed. Select the desired item. Editing items in the handset phonebook Find the desired item (page 29). i {Option} i “Edit” i {Select} Edit the name if necessary (page 29). i {Next} Edit the phone number if necessary. i {Next} i {Save} i {OFF} for example, to dial a calling card access number or bank account PIN that you have stored in the handset phonebook, without having to dial manually. During an outside call, press {MENU}. “Phonebook” i {Select} Find the desired item (page 29). i {Call} Note: L When storing a calling card access number and your PIN in the phonebook as one phonebook item, press {PAUSE} to add pauses after the number and PIN as necessary (page 26). L If you have rotary or pulse service, you need to press {*} before pressing {MENU} in step 1 to change the dialing mode temporarily to tone. Erasing items in the handset phonebook Find the desired item (page 29). {Erase} i {Yes} i {OFF} Chain dial This feature allows you to dial phone numbers in the handset phonebook while you are on a call. This feature can be used, 30 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 31 Tuesday, October 4, 2005 2:10 PM Phonebook Copying handset phonebook items Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 You can copy one or all of the phonebook items from one handset to another. Important: L Ringer ID and light-up ID settings for phonebook items are not copied. Copying an item {MENU} i {#}{1} Select the destination unit. i {Next} Find the desired item (page 29). i {Send} i {OFF} Copying all items {MENU} i {#}{2} Select the destination unit. i {Send} {OFF} For assistance, please visit http://www.panasonic.com/phonehelp 31 Temporary Confidential TG56XX.book Page 32 Tuesday, October 4, 2005 2:10 PM Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. Caller ID features When an outside call is being received, the calling party’s name and telephone number is displayed. Caller information for the last 50 different callers is logged in the caller list, allowing you to return missed calls. Caller information is stored by the most recent call to the oldest. L Generally caller information is displayed from the 2nd ring. L If the unit cannot receive caller information, the following is displayed: “Out of area”: The caller dialed from an area which does not provide Caller ID service. “Private caller”: The caller requested not to send caller information. “Long distance”: The caller called you long distance. L If the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier. Private name display Available model: KX-TG5621, KX-TG5622, KX-TG5623, KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634 When caller information is received and it matches a phone number stored in the 32 handset phonebook, the stored name is displayed and logged in the caller list. Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed after you hear a Call Waiting tone (page 28). Note: L Please contact your telephone company for details and availability of this service in your area. Talking Caller ID Available model: KX-TG5651, KX-TG5652, KX-TG5653 This feature lets you know who is calling without looking at the display. When a call comes in, the handset and base unit announces the caller’s name displayed on the handset following every ring. To use this feature, you must subscribe to your telephone company’s Caller ID service. L Name pronunciation may vary. This feature may not pronounce all names correctly. L Caller ID supports names of up to 15 letters. If the caller’s name has more than 15 letters, the name is not displayed or announced correctly. L Usually the unit announces the caller’s name after the 2nd ring. If you turn on the answering system and set the ring count to “2” (page 45), the unit does not announce the caller’s name. If “Toll saver” is selected and there is a new For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 33 Tuesday, October 4, 2005 2:10 PM Caller ID Service message, the unit does not announce the caller’s name. L This feature can be turned on or off (page 38). Ringer ID and light-up ID This feature can help you identify who is calling by using different ringers and ringer indicator colors for different callers stored in the phonebook. You can assign a different ringer and indicator color to each phonebook item. When a call is received from a caller stored in the phonebook, the ringer and indicator color are used after Caller ID information is displayed. L Usually the ringer and indicator color are changed from the 2nd ring. Find the desired item (page 29). i {Option} “Light-up ID” i {Select} Select the desired ringer indicator color. {Save} i {OFF} Ringer ID You can assign a different ringer tone to each caller in the phonebook. If you select “No Ringer ID”, the unit uses the ringer tone you set on page 37 when a call is received from that caller. The default setting is “No Ringer ID”. Find the desired item (page 29). i {Option} “Ringer ID” i {Select} Select the desired ringer tone. {Save} i {OFF} Light-up ID You can assign a different ringer indicator color to each caller in the phonebook. Select “Color1” (Amber), “Color2” (Yellow-green), “Color3” (Red), or “Multicolor”. The default setting is “No Light-up ID”. For assistance, please visit http://www.panasonic.com/phonehelp 33 Temporary Confidential TG56XX.book Page 34 Tuesday, October 4, 2005 2:10 PM Caller ID Service Caller list Caller information for the last 50 different callers is logged in the caller list. You can use this list to return missed calls. Missed calls If a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the handset display. This lets you know if you should view the caller list to see who called while you were out. Viewing the caller list and calling back Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/or the long distance code “1”. Press {V} or {^} to enter the caller list. Press {V} or {^} to enter the caller list. Select the desired item. i {Select} Press {Edit} repeatedly until the phone number is shown in the desired format. 1 Local phone number Example: 321-5555 Press {V} to search from the most recent call, or {^} to search from the oldest call. 2 Area code – Local phone number {C} 3 1 – Area code – Local phone number Note: L KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KX-TG5653 only: Each handset has its own caller list. If you viewed the caller list or answered a call on one handset, the same information in the other handsets is displayed as “missed calls”. L You can also press {Rcvd calls} to enter the caller list. Displayed symbols L If the same caller calls more than once, it is displayed with the number of times the 34 caller called (“×2” to “×9”). Only the date and time of the most recent call is stored. L A Q is displayed next to items which have already been viewed or answered. Example: 555-321-5555 Example: 1-555-321-5555 {C} Caller ID number auto edit feature Once you call back an edited number, the unit can automatically edit other incoming phone numbers each time you receive a call. For example, you can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code. For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 35 Tuesday, October 4, 2005 2:10 PM Caller ID Service To activate this feature, you must edit an item in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be turned on or off (page 36). The default setting is “On”. {Erase} i {Yes} i {OFF} Erasing all items Press {V} or {^} to enter the caller list. {All erase} i {Yes} Note: L Phone numbers from the 4 most recently edited area codes are automatically edited. L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Storing caller information into the phonebook Press {V} or {^} to enter the caller list. Select the desired item. i {Select} L To edit the number, press {Edit} repeatedly until the phone number is shown in the desired format. {Save} Enter the name if necessary. (step 3, “Adding items to the handset phonebook”, page 29) i {Next} i {Save} i {OFF} Erasing caller information Erasing a selected item Press {V} or {^} to enter the caller list. Select the desired item. For assistance, please visit http://www.panasonic.com/phonehelp 35 Temporary Confidential TG56XX.book Page 36 Tuesday, October 4, 2005 2:10 PM Programming Programmable settings You can customize the unit by programming the features in the following table. {MENU} {Save} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. Press {OFF} to exit programming mode. Note: L The default settings are indicated by < >. L “1 time setting” means that you do not need to program the same item using another unit. Telephone Feature Feature code Setting code (Reference) 1 time setting Auto talk*1 {0}{3} {1}: On {0}:– Caller ID edit (Caller ID number auto edit) {0}{4} {1}: {0}: Off (page 34) – Change language (Display language) {0}{8} {1}: {2}: Español (page 24) – Copy phonebook (1 item) {#}{1} (page 31) – Copy phonebook (all items) {#}{2} – Customer support *2 (page 31) – (page 38) – Date and time {4} (page 25) Key tone {0}{2} {1}: {0}: Off – LCD contrast (Display contrast) {0}{1} {1}–{6}: Level 1–6 <3> – Registration (Handset registration) {0}{0} (page 52) – 36 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 37 Tuesday, October 4, 2005 2:10 PM Programming Feature Feature code Setting code (Reference) 1 time setting Ring color {1}{4} {1}: =Amber {2}: Color2=Yellow-green {3}: Color3=Red {4}: Multicolor – Ringer tone (Base unit)*3 {0}{*}{1} {1}–{3}: Tone pattern <1>– Ringer tone (Handset)*4 {1}{2} {1}–{3}: Tone pattern <1>– {4}–{7}: Melody pattern 1– – Ringer volume (Handset) {1}{1} {1}: Low {2}: Medium {3}: {0}: Off – Set dial mode {0}{5}{1} {1}: Pulse {2}: (page 24) Set flash time*5 {0}{5}{2} {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms Set line mode*6 {0}{5}{3} {1}: A {2}: Time adjustment (Caller ID subscribers only) {0}{9} {1}: {0}: Manual Voice enhancer {5} {1}: On {0}: – *7 *1 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *2 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and KX-TG5653 only *3 KX-TG5621, KX-TG5622, and KX-TG5623 only *4 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers. *5 The flash time depends on your telephone exchange or host PBX. Consult your PBX supplier if necessary. The setting should stay at “700ms” unless pressing {FLASH} fails to pick up the call waiting call. *6 Generally, the line mode setting should not be adjusted. If “Line in use” is not displayed when another phone connected to the same line is in use, you need to change the line mode to “A”. For assistance, please visit http://www.panasonic.com/phonehelp 37 Temporary Confidential TG56XX.book Page 38 Tuesday, October 4, 2005 2:10 PM Programming *7 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and KX-TG5653 only This feature allows the unit to automatically adjust the date and time setting when caller information is received. To use this feature, set the date and time first. Talking Caller ID Available model: KX-TG5651, KX-TG5652, KX-TG5653 Feature Feature code Talking CallerID (Handset) {9} Talking CallerID (Base unit) {0}{*}{4} Setting code (Reference) 1 time setting {1}: {0}: Off (page 32) {1}: {0}: Off (page 32) Programming following the display guidance You can also program each feature through the display guidance. {MENU} Press {V} or {^} to select the desired setting. L Refer to the programming table (page 36). {Save} Press {V} or {^} to select the desired menu. i {Select} L If there are sub-menu(s), select the desired menu item. i {Select} Press {OFF} to exit programming mode. Customer support The handset can display the Internet address where you can download operating instructions or get further information for this product using your computer. {MENU} {OFF} 38 “Customer support” i {Select} L The Internet address is displayed. For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 39 Tuesday, October 4, 2005 2:10 PM Programming Base unit ringer volume Available model: KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, KXTG5653 Press {<} or {>} repeatedly to select the desired volume. L To turn the ringer off, press and hold {<} until the unit beeps 2 times. For assistance, please visit http://www.panasonic.com/phonehelp 39 Temporary Confidential TG56XX.book Page 40 Tuesday, October 4, 2005 2:10 PM Answering System Answering system feature L Messages are retained even if a power failure occurs. Available model: KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, KX-TG5653 Important: L Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set (page 24). Memory capacity The total recording capacity (including your greeting message and caller messages) is: – 15 minutes for KX-TG5631, KXTG5632, KX-TG5633, and KX-TG5634 – 21 minutes for KX-TG5651, KXTG5652, and KX-TG5653 A maximum of 64 messages (including a greeting message) can be recorded. L If the message memory becomes full, the ANSWER ON indicator flashes rapidly (if the answering system is turned on). To record additional messages, erase unnecessary messages (page 42). L If less than 3 minutes of recording time is available, the unit announces the remaining recording time when operating the answering system. 40 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 41 Tuesday, October 4, 2005 2:10 PM Answering System Setting up the answering system Turning the answering system on Press {ANSWER ON}. L The ANSWER ON indicator lights. Turning the answering system off Press {ANSWER ON}. L The ANSWER ON indicator turns off. Screening your calls While a caller is leaving a message, you can listen to the call through the base unit’s speaker. To adjust the speaker volume, press {>} or {<}. Note: L To answer the call, press {C} on the handset. To turn off the call screening feature When the base unit is not in use, press {GREETING CHECK}, then press {<} repeatedly until “0” is displayed. OR While screening, press {<} repeatedly until “0” is displayed. Note: L If you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for call screening is turned on again. Recording your greeting message You can record your own greeting message (max. 2 minutes) that is played when the answering system answers a call. If you do not record a greeting message, a prerecorded greeting message is used. {GREETING REC} After the unit beeps, speak clearly about 20 cm (8 inches) away from the MIC. To stop recording, press {STOP}. Within 10 seconds, press {GREETING REC} again. Playing back the greeting message Press {GREETING CHECK}. Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit can play a prerecorded greeting message for callers and ask them to leave messages. If the message recording time (page 46) is set to “Greeting only”, caller messages are not recorded and the unit plays a different prerecorded greeting message asking callers to call again. For assistance, please visit http://www.panasonic.com/phonehelp 41 Temporary Confidential TG56XX.book Page 42 Tuesday, October 4, 2005 2:10 PM Answering System Listening to messages using the base unit Erasing all messages Press {ERASE} 2 times while the base unit is not being used. When new messages have been recorded, the MESSAGE indicator on the base unit flashes. Press {MESSAGE}. L The unit plays new messages. L When you have no new messages, the unit plays back all messages. Adjusting the speaker volume Press {>} or {<} repeatedly while listening to a message. Useful features during playback Repeating a message Press {<}. L If pressed within the first 5 seconds of a message, the previous message is played. Skipping a message Press {>}. Pausing a message Press {STOP}. L To resume playback, press {MESSAGE}. L To stop playback completely, press {STOP} again. Erasing messages Erasing a message Press {ERASE} during playback. 42 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 43 Tuesday, October 4, 2005 2:10 PM Answering System Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 46). {MENU} i {2} L The unit plays new messages. L When you have no new messages, the unit plays back all messages. Press {OFF} when finished. Note: L To switch to the receiver, press {C}. Voice guidance If you do not press any buttons after the last message is played back, the unit’s voice guidance starts. Operate the answering system by following the guidance as necessary. Adjusting the receiver/speaker volume Press {V} or {^} repeatedly while listening to a message. Useful features during playback Calling back (Caller ID subscribers only) If Caller ID information was received for the call, you can call the caller back while listening to the message. Press {Select}, then press {Call} during playback. Note: L To edit the number before calling back, press {Select}, then press {Edit} to select the desired format (page 34). Answering system commands You can also operate the answering system by pressing dial keys of the handset during playback. To use the answering system commands: Key Command {1} or {<} Repeat message (during playback)*1 {2} or {>} Skip message (during playback) {4} Play new messages {5} Play all messages {8} Turn answering system on {9} Stop playback*2 {0} Turn answering system off {*}{4} or {Erase} Erase this message (during playback) {*}{5} Erase all messages *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, press a command key within 15 seconds, or the voice guidance will start. For assistance, please visit http://www.panasonic.com/phonehelp 43 Temporary Confidential TG56XX.book Page 44 Tuesday, October 4, 2005 2:10 PM Answering System Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 45). This code must be entered each time you operate the answering system remotely. Using the answering system remotely Dial your phone number from a touch tone phone. After the greeting message starts, enter your remote code. L The unit plays back new messages. to listen to more available operations. Operations are presented by voice guidance in the following order: – Play back all messages – Play back new messages – Record a message – Erase all messages Note: L If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. L If less than 3 minutes of recording time is available, the unit announces the remaining recording time after the last message is played back. Remote commands You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Remote command {1} Repeat message (during playback)*1 After 3 seconds, the voice guidance starts. Follow the voice guidance as necessary. {2} Skip message (during playback) {4} Play new messages When finished, hang up. {5} Play all messages {9} Stop playback*2 {0} Turn answering system off {*}{4} Erase this message (during playback) {*}{5} Erase all messages Note: L You can ignore the voice guidance and control the unit using remote commands (page 44). Voice guidance During remote operation, the unit’s voice guidance prompts you to press {1} to perform a specific operation, or press {2} 44 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 45 Tuesday, October 4, 2005 2:10 PM Answering System *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 15 seconds, or the voice guidance will start. Turning on the answering system remotely If the answering system is off, you can turn it on remotely. Dial your phone number from a touch tone phone. Let the phone ring 15 times. L The unit answers your call with the greeting message. L You can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 44). Skipping the greeting message to leave a message You can leave a message just as any outside caller can. Call your phone number, then press {*} to skip the greeting message and record your message after the beep. Answering system settings Remote code A remote code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is “11”. {MENU} i {0}{6}{3} Enter the desired 2-digit remote code. i {Save} i {OFF} Ring count You can change the number of times the phone rings before the unit answers calls. The default setting is “4”. “Toll saver”: The unit answers on the 2nd ring when new messages have been recorded, and on the 4th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 44), you will know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. {MENU} i {0}{6}{1} Select the desired setting. i {Save} i {OFF} For Voice Mail service subscribers If you subscribe to a flat-rate bundle service that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: For assistance, please visit http://www.panasonic.com/phonehelp 45 Temporary Confidential TG56XX.book Page 46 Tuesday, October 4, 2005 2:10 PM Answering System L To use the Voice Mail service provided by your telephone company rather than the unit’s answering system, turn off the answering system (page 41). This unit does not have an indicator to indicate if there are new messages in your mailbox service. L To use this unit’s answering system rather than the Voice Mail service provided by your telephone company, please contact your telephone company to deactivate your Voice Mail service. If your telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before your telephone company’s Voice Mail service tries to answer your calls. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone company before changing this setting. – Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone company. Note: L If the message memory becomes full, the unit automatically switches to the “Greeting only” mode. New messages will not be recorded. Message alert You can select whether or not the message indicator on the handset flashes when new messages are recorded (page 43). The default setting is “Off”. {MENU} i {0}{#} Select the desired setting. i {Save} i {OFF} Note: L The message indicator does not flash for new messages while the handset is in use. L While message alert is on, battery operating time will be shortened (page 17). Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3min”. “Greeting only”: The unit plays the greeting message but does not record caller messages. 46 {MENU} i {0}{6}{2} Select the desired setting. i {Save} i {OFF} For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 47 Tuesday, October 4, 2005 2:10 PM Voice Mail Service Using Voice Mail service Available model: KX-TG5621, KX-TG5622, KX-TG5623 Voice Mail is an automatic answering service offered by your telephone company. If you subscribe to this service, your telephone company’s Voice Mail system can answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by the telephone company, not your telephone. Important: L Please contact your telephone company for details and availability of this service in your area. Storing the Voice Mail (VM) access number In order to listen to your Voice Mail messages, you must dial your telephone company’s Voice Mail access number. Once you have stored your Voice Mail access number, you can dial it automatically (page 48). {MENU} i {0}{7}{1} {Save} i {OFF} Enter your access number (max. 32 digits). Note: L When storing your Voice Mail access number and your mailbox password, press {PAUSE} to add pauses (page 26) between the access number and the password as necessary. Consult your telephone company for the required pause time. Example: 1-222-333-4444 VM access number PPPP Pauses 8888 Password To erase the Voice Mail access number Repeat step 1, then press and hold {Clear} until all digits are erased. Press {Save}, then press {OFF}. Voice Mail (VM) tone detection Your telephone company sends special signals (sometimes called “Voice Mail tones” or “stutter tones”) to the unit to let you know you have new Voice Mail messages. If you hear a series of dial tones followed by a continuous dial tone after you press {C} or {s}, you have new Voice Mail messages. Minutes after you hang up a call or after the phone stops ringing, your unit will check the phone line to see if new Voice Mail messages have been recorded. Turn this feature off when: – You do not subscribe to Voice Mail service. – Your telephone company does not send Voice Mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, consult your telephone company. Turning VM detection on/off The default setting is “On”. For assistance, please visit http://www.panasonic.com/phonehelp 47 Temporary Confidential TG56XX.book Page 48 Tuesday, October 4, 2005 2:10 PM Voice Mail Service {MENU} i {0}{7}{2} Select the desired setting. i {Save} i {OFF} Listening to Voice Mail messages The unit lets you know that you have new Voice Mail messages in the following ways: – “Voice Mail” is displayed on the handset. – The message indicator on the handset flashes slowly if message alert feature is turned on. Press {C} or {s}, then press {VM} within 15 seconds. L If {VM} is not displayed, the Voice Mail access number has not been stored. Store the number (page 47). OR {MENU} i “V.M. access” i {Select} L The speakerphone turns on. L If your Voice Mail service uses Voice Mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually. Message alert You can select whether or not the message indicator on the handset flashes when new messages have been recorded. The default setting is “Off”. {MENU} i {0}{#} Select the desired setting. i {Save} i {OFF} Note: L The message indicator does not flash for new messages while the handset is in use. L While message alert is on, battery operating time is shortened (page 17). Follow the prerecorded instructions. Press {OFF} when finished. Note: L If “Voice Mail” still remains on the display even after you have listened to new messages, turn it off by pressing and holding {OFF} until the handset beeps. L If your Voice Mail service uses Voice Mail tones and the message is over 3 minutes long, the handset may not indicate new messages. 48 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 49 Tuesday, October 4, 2005 2:10 PM Multi-unit Operation Handset locator Available model: KX-TG5621, KX-TG5622, KX-TG5623 Intercom Available model: Model no. Between base unit and handset Between handsets Base unit: If you have only 1 handset: {HANDSET LOCATOR} If you have 2 or more handsets: {1}, {2}, or {3} L The handset beeps for 1 minute. KX-TG5622 KX-TG5623 – KX-TG5631 KX-TG5651 – Base unit: To stop paging, press the same button again. Handset: To stop paging, press {OFF}. KX-TG5632 KX-TG5633 KX-TG5634 KX-TG5652 KX-TG5653 Note: L If you receive a phone call while talking on the intercom, you hear 2 tones. To answer the call, press {OFF}, then press {C}. Making an intercom call Handset {INTERCOM} L If you have 2 or more handsets, go to step 2. To page the base unit, press {0}. To page another handset, enter its extension number ({1}-{4}). L The destination unit beeps for 1 minute. To end the intercom call, press {OFF}. For assistance, please visit http://www.panasonic.com/phonehelp 49 Temporary Confidential TG56XX.book Page 50 Tuesday, October 4, 2005 2:10 PM Multi-unit Operation Base unit Transferring a call If you have only 1 handset: {LOCATOR/INTERCOM} If you have 2 or more handsets: Press {SELECT} repeatedly to display the desired handset number. i {CALL} To end the intercom call, press: {LOCATOR/INTERCOM} or {CALL} Answering an intercom call Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 Outside calls can be transferred between 2 handsets. Transferring calls Handset Handset {C} To end the intercom call, press {OFF}. During an outside call, press {INTERCOM}. To page another handset, enter its extension number ({1} to {4}). Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call. To complete the transfer, press {OFF}. Base unit {LOCATOR/INTERCOM} or {CALL} To end the intercom call, press: {LOCATOR/INTERCOM} or {CALL} Note: L When the ringer volume is set to off, the handset or the base unit will ring at the low level for intercom calls. Answering transferred calls Handset Press {C} to answer the page. L After the paging party hangs up the call, you can talk to the outside caller. 50 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 51 Tuesday, October 4, 2005 2:10 PM Multi-unit Operation Conference calls Call share Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KX-TG5653 A conference call allows the handset and other handsets to speak together with an outside party. This feature allows the handset to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. Handset During an outside call, press {INTERCOM}. To page another handset, enter its extension number ({1} to {4}). When the paged party answers, press {Conf} to make a conference call. L To leave the conference, press {OFF}. The other 2 parties can continue the conversation. Note: L A maximum of 4 parties (including 1 outside party) can join a conversation using 3 handsets. Note: L The outside call can be put on hold by pressing {HOLD}. Only the person who placed the call on hold can resume the full conference by pressing {Conf} on the handset. For assistance, please visit http://www.panasonic.com/phonehelp 51 Temporary Confidential TG56XX.book Page 52 Tuesday, October 4, 2005 2:10 PM Multi-unit Operation press and hold {CALL} until the CHARGE indicator flashes. L After the CHARGE indicator starts flashing, the rest of the procedure must be completed within 1 minute. Registering a unit Registering the handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. Handset: Press {OK}, then wait until the handset beeps. Important: L KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KX-TG5653 only: Confirm the extension number of the handset by placing the handset on the base unit or charger. If you accidentally assign another handset’s extension number to it, the other extension will stop functioning. Handset: {MENU} i {0}{0} Base unit: KX-TG5621: Press and hold {HANDSET LOCATOR} until the CHARGE indicator flashes. KX-TG5622 and KX-TG5623: Press and hold {1}, {2}, or {3} until the CHARGE indicator flashes. KX-TG5631 and KX-TG5651: Press and hold {LOCATOR/ INTERCOM} until the CHARGE indicator flashes. KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652 and KX-TG5653: Press {SELECT} until the desired extension number (H1, H2, H3, or H4) is displayed on the base unit, then 52 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 53 Tuesday, October 4, 2005 2:10 PM Useful Information Wall mounting Base unit The base unit can be mounted on a wall phone plate. Tuck the telephone line cord inside the wall mounting adaptor (1). Connect the telephone line cord (2). Insert the hooks on the wall mounting adaptor into the holes (A) and (B) on the base unit. For assistance, please visit http://www.panasonic.com/phonehelp 53 Temporary Confidential TG56XX.book Page 54 Tuesday, October 4, 2005 2:10 PM Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antennas. 54 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 55 Tuesday, October 4, 2005 2:10 PM Useful Information To remove the wall mounting adaptor While pushing down the release levers (1), remove the adaptor (2). For assistance, please visit http://www.panasonic.com/phonehelp 55 Temporary Confidential TG56XX.book Page 56 Tuesday, October 4, 2005 2:10 PM Useful Information Charger Available model: KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KXTG5653 Drive the screws (not included) into the wall using the wall template as a guide, then mount the charger securely on the screws. 25.2 mm (1 inch) Screws (120 V AC, 60 Hz) Note: L Make sure the screws are securely fastened to the wall. 25.2 mm (1 inch) 56 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 57 Tuesday, October 4, 2005 2:10 PM Useful Information Belt clip (optional) Headset (optional) You can hang the handset on your belt or pocket using the included belt clip. Connecting a headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset (page 10). Attaching the belt clip L Headset shown is KX-TCA86. Removing the belt clip While pressing the top of the clip (1), pull the right edge in the direction of the arrow (2). For assistance, please visit http://www.panasonic.com/phonehelp 57 Temporary Confidential TG56XX.book Page 58 Tuesday, October 4, 2005 2:10 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause & solution Busy L The called handset or base unit is in use. L The handset you tried to copy phonebook items to is in use. L The handset you are calling is too far from the base unit. Error!! L Handset registration is failed. Move the handset and the base unit away from the electrical appliances and try again. L Another handset user tried to send phonebook items to you but there was an error. Have the other handset user re-send the items to you (page 31). ---Incomplete--Phonebook full L The destination unit’s phonebook memory is full. Erase unnecessary items from another unit’s phonebook (page 30). No items stored L Your phonebook or redial list is empty. No link to base. Move closer to base, try again. L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Confirm that the base unit’s AC adaptor is plugged in. L Raise the base unit antennas. L The handset’s registration may have been canceled. Re-register the handset (page 52). Phonebook full L There is no space to store new items in the phonebook. Erase unnecessary items (page 30). Please lift up and try again. L A handset button was pressed while the handset was on the base unit or charger. Lift the handset and press the button again. System is busy. Please try again later. L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later. Store VM access# L You have not stored the Voice Mail access number. Store the number (page 47). 58 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 59 Tuesday, October 4, 2005 2:10 PM Useful Information Troubleshooting General use Problem Cause & solution The unit does not work. L Make sure that the battery is installed correctly and fully charged it (page 16). L Check the connections (page 14). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L The handset has not been registered to the base unit. Register the handset (page 52). I cannot hear a dial tone. L Confirm that the telephone line cord is connected (page 15). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone company. Programmable settings Problem Cause & solution I cannot program items. L While another user is listening to messages or the answering system is answering a call, you cannot program. Try again later. While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. For assistance, please visit http://www.panasonic.com/phonehelp 59 Temporary Confidential TG56XX.book Page 60 Tuesday, October 4, 2005 2:10 PM Useful Information Making/answering calls, intercom Problem Cause & solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antennas. L Turn on the clarity booster feature (page 28). L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. The handset does not ring. L The ringer volume is turned off. Adjust it (page 37). The base unit does not ring.*1 L The ringer volume is turned off. Adjust it (page 39). I cannot make a call. L The dialing mode may be set incorrectly. Change the setting (page 24). L The base unit (including answering system) or another handset is in use. Try again later. I cannot redial by pressing {REDIAL}. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. Dial the number manually. I cannot have a conversation using the headset. L Make sure that an optional headset is connected properly (page 57). L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. I cannot make long distance calls. L Make sure that you have long distance service. I cannot page the handset. L The called handset is too far from the base unit. L The called handset is in use. Try again later. I cannot page the base unit.*1 L The base unit is in use. Try again later. I cannot turn the clarity booster feature on. L The resources available for wireless communication (making or answering calls with another handset) are limited. L If 3 people are on a conference call with an outside party, this feature cannot be used by any of the units. 60 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 61 Tuesday, October 4, 2005 2:10 PM Useful Information *1 KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and KX-TG5653 only Phonebook Problem Cause & solution Copying stopped with an item displayed. L The destination handset may have lost communication with the base unit, or the destination unit user may have pressed {C} or {s}. The displayed phonebook item was not copied to the unit. Press {OFF}. Confirm that the destination unit is not in use and try again. Caller ID Problem Cause & solution The handset does not display the caller’s name and/or phone number. L You have not subscribed to Caller ID service. Contact your telephone company to subscribe. L If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. L The name display service may not be available in some areas. Contact your telephone company for details. L Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. L The caller requested not to send caller information (page 32). L If a call is being transferred to you, the caller information is not displayed. The handset or base unit does not announce the displayed caller names.*1 L The handset or base unit’s ringer volume is turned off. Adjust it (page 37). L The Talking Caller ID feature is turned off. Turn it on (page 38). L The ring count for the answering system is set to “2” or “Toll saver”. Select a different setting (page 45). For assistance, please visit http://www.panasonic.com/phonehelp 61 Temporary Confidential TG56XX.book Page 62 Tuesday, October 4, 2005 2:10 PM Useful Information Problem Cause & solution The caller list/incoming phone numbers are not edited automatically. L The Caller ID number auto edit feature is turned off. Turn it on and try again (page 36). L You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrect edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 34). The 2nd caller’s information is not displayed during an outside call. L In order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone company and subscribe to the desired service. After subscribing, you may need to contact your telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). *1 KX-TG5651, KX-TG5652, and KX-TG5653 only Answering system Available model: KX-TG5651, KX-TG5652, KX-TG5653 Problem Cause & solution I cannot listen to messages from a remote location. L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 44). L The answering system is off. Turn it on (page 45). The unit does not record new messages. L The recording time is set to “Greeting only”. Select a different setting (page 46). L The message memory is full. Erase unnecessary messages (page 42). L If you subscribe to the Voice Mail service, messages are recorded by the telephone company not your telephone (page 47). I cannot operate the answering system. L Someone is operating the answering system. L If someone is talking on a conference call, you cannot operate the answering system. Try again later. 62 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 63 Tuesday, October 4, 2005 2:10 PM Useful Information Problem Cause & solution The message indicator on the handset flashes. L New messages have been recorded. Listen to the new messages (page 42). Battery recharge Problem Cause & solution I charged the battery fully, but 7 continues to flash, or 8 is displayed. L The battery may need to be replaced with a new one (page 18). The handset display is blank. L Confirm that the battery is properly installed. L Fully charge the battery (page 17). For assistance, please visit http://www.panasonic.com/phonehelp 63 Temporary Confidential TG56XX.book Page 64 Tuesday, October 4, 2005 2:10 PM Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. L Registration No ............(found on the bottom of the unit) L Ringer Equivalence No. (REN).......0.2B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a 64 decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 65 Tuesday, October 4, 2005 2:10 PM Useful Information line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer’s employees from gaining access to the network and to these codes. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: 1) Remain on the line and briefly explain to the dispatcher the reason for the call. 2) Perform such activities in the off-peak hours, such as early morning or late evenings. The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television For assistance, please visit http://www.panasonic.com/phonehelp 65 Temporary Confidential TG56XX.book Page 66 Tuesday, October 4, 2005 2:10 PM Useful Information reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: − Reorient or relocate the receiving antenna. − Increase the separation between the equipment and receiver. − Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. − Consult the dealer or an experienced radio/TV technician for help. Responsible party: Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Phone number: 1-800-211-PANA (7262) FCC Warning: To ensure compliance with FCC emissions limits, use only the included USB cable with the ferrite core when connecting the unit to a computer. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. FCC RF Exposure Warning: The product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm (8 feet) or more between antenna and all person’s body (excluding extremities of hands, wrist and feet). The handset may be carried and operated with only the optional specific belt-clip. Other nontested belt-clips or similar body-worn accessories may not comply and must be avoided. The base unit and handset must not be colocated or operated in conjunction with any other antenna or transmitter. 66 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 67 Tuesday, October 4, 2005 2:10 PM Useful Information Notice Energy Star: As an ENERGY STAR® Participant, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. For assistance, please visit http://www.panasonic.com/phonehelp 67 Temporary Confidential TG56XX.book Page 68 Tuesday, October 4, 2005 2:10 PM Useful Information Specifications General Operating environment 5 °C – 40 °C (41 °F – 104 °F) Frequency 5.76 GHz – 5.84 GHz Base unit Dimensions Approx. height 95 mm x width 174 mm x depth 143 mm (33/4 inches x 627/32 inches x 55/8 inches) Mass (Weight) Approx. 320 g (0.71 lb.) Power consumption Standby: Approx. 2.3 W Maximum: Approx. 5.5 W Power output 125 mW (max.) Power supply AC adaptor (120 V AC, 60 Hz) Handset Dimensions Approx. height 173 mm x width 48 mm x depth 33 mm (613/16 inches x 17/8 inches x 15/16 inches) Mass (Weight) Approx. 170 g (0.37 lb.) Power output 125 mW (max.) Power supply Ni-MH battery (3.6 V, 830 mAh) Charger (KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KX-TG5653 only) Dimensions Approx. height 71 mm x width 88 mm x depth 100 mm (213/16 inches x 315/32 inches x 315/16 inches) Mass (Weight) Approx. 110 g (0.24 lb.) Power consumption Standby: Approx. 0.8 W Maximum: Approx. 3.0 W Power supply AC adaptor (120 V AC, 60 Hz) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 68 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 69 Tuesday, October 4, 2005 2:10 PM Useful Information Warranty PANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 PANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Panasonic Telephone Products Limited Warranty ✄ Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Mail-In Service For assistance in the continental U.S.A. in obtaining repairs please ship the product to: Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. For assistance, please visit http://www.panasonic.com/phonehelp 69 Temporary Confidential TG56XX.book Page 70 Tuesday, October 4, 2005 2:10 PM Useful Information IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. 70 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 71 Tuesday, October 4, 2005 2:10 PM Useful Information Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/consumersupport or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 8 pm, EST.) Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks) TTY users (hearing or speech impaired users) can call 1-866-605-1277. Service in Puerto Rico Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910 For assistance, please visit http://www.panasonic.com/phonehelp 71 Temporary Confidential TG56XX.book Page 72 Tuesday, October 4, 2005 2:10 PM Index Index A Answering calls: 27 Answering system Erasing messages: 42, 43, 44 Listening to messages: 42, 43, 44 Turning on/off: 41, 43, 44 Auto talk: 27 B Battery Charge: 17 Installation: 16 Performance: 17 Replacement: 18 Strength: 17 Booster (Clarity booster): 28 C Call Waiting: 28 Call Waiting Caller ID: 32 Caller ID number auto edit: 34 Caller ID service: 32 Caller list Calling back: 34 Editing: 34 Erasing: 35 Storing: 35 Viewing: 34 Customer support: 38 D Date and time: 24 Display Language: 24 E Error messages: 58 F Flash: 28 G Greeting message: 41 H Hold: 27 I Installation AC adaptor: 14 Charger unit: 14 Telephone line cord: 14 72 Intercom Call share: 51 Conference calls: 51 Transferring a call: 50 Light-up ID: 33 Making calls: 26 Memory capacity (message recording): 40 Message alert: 46, 48 Missed call: 34 MULTI TALK V: 8 Mute: 27 Pause: 26 Phonebook Handset: 29 Power failure: 14 Pulse service: 28 Recording time: 46 Redial list: 26 Registration Handset: 52 Remote code: 45 Remote operation: 44 Ring count: 45 Ringer ID: 33 Ringer off: 27 Base unit: 39 Ringer volume Base unit: 39 Rotary service: 28 Soft keys: 23 Specifications: 68 SP-phone: 26 Talking Caller ID: 32 Toll saver: 45 Tone: 28 Troubleshooting: 59 TTY: 71 USB cable: 8 VE (voice enhancer): 28 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 73 Tuesday, October 4, 2005 2:10 PM Index VM (Voice Mail): 47 Voice guidance: 43, 44 Voice Mail access number: 47 Volume Receiver: 26 Speaker: 26 W Wall mounting Base unit: 53 Charger: 56 Warranty: 69 For assistance, please visit http://www.panasonic.com/phonehelp 73 Temporary Confidential TG56XX.book Page 74 Tuesday, October 4, 2005 2:10 PM Notes 74 For assistance, please visit http://www.panasonic.com/phonehelp Temporary Confidential TG56XX.book Page 75 Tuesday, October 4, 2005 2:10 PM Notes For assistance, please visit http://www.panasonic.com/phonehelp 75 Temporary Confidential TG56XX.book Page 76 Tuesday, October 4, 2005 2:10 PM If you need assistance with setup or operation Visit our website: http://www.panasonic.com/phonehelp Contact us via the web at: http://www.panasonic.com/contactinfo Call us at: 1-800-211-PANA (7262) TTY users (hearing or speech impaired users) can call 1-877-833-8855. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom, to the outside of the carton. L Send the unit to Panasonic Services Company Customer Servicenter, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products. We recommend keeping a record of the following information for future reference. Serial No. (found on the bottom of the base unit) Date of purchase Name and address of dealer Attach your purchase receipt here. Panasonic Consumer Electronics Company, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Puerto Rico, Inc. San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2005 Panasonic Communications Co., Ltd. All Rights Reserved. PQQX15047ZA DM0905MK0
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