Panasonic of North America 96NKX-TG6631 FCC Part 15 D / DECT Cordless Telephone Base User Manual Operating Instructions English
Panasonic Corporation of North America FCC Part 15 D / DECT Cordless Telephone Base Operating Instructions English
user manual
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| Document ID | 1393427 |
| Application ID | D37yt/m3SGRT8LGE3N74cA== |
| Document Description | user manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 144.95kB (1811935 bits) |
| Date Submitted | 2010-12-20 00:00:00 |
| Date Available | 2011-02-03 00:00:00 |
| Creation Date | 2010-09-16 17:49:30 |
| Producing Software | Antenna House PDF Output Library 2.6.0 (Windows) |
| Document Lastmod | 2010-10-25 12:04:48 |
| Document Title | Operating Instructions (English) |
| Document Creator | XSL Formatter V4.3 MR6b (4,3,2009,0204) for Windows |
| Document Author: | Panasonic System Networks Co., Ltd. |
Operating Instructions Digital Cordless Answering System Model No. KX-TG6631 KX-TG6632 KX-TG6633 KX-TG6634 KX-TG6643 KX-TG6644 KX-TG6645 Model shown is KX-TG6632. Before initial use, see“Getting Started”onpage 9. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 60. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company. For assistance, visit our Web site:http://www.panasonic.com/helpfor customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg Table of Contents Introduction Model composition ..............................3 Accessory information .........................4 Voice memo ......................................42 Remote operation .............................42 Answering system settings ...............44 Important Information Voice Mail Service For your safety ....................................6 Important safety instructions ...............7 For best performance ..........................7 Other information ................................8 Specifications ......................................8 Getting Started Setting up ............................................9 Note when setting up ........................10 Intelligent eco mode ..........................10 Controls .............................................11 Belt clip ..............................................13 Display ..............................................13 Initial settings ....................................14 Making/Answering Calls Voice mail service .............................46 Intercom/Locator Intercom ............................................48 Handset locator .................................48 Transferring calls, conference calls ...................................................48 Useful Information Wall mounting ...................................50 Error messages .................................52 Troubleshooting ................................53 FCC and other information ................58 Guía Rápida Española Guía Rápida Española ......................60 Appendix Making calls ......................................16 Answering calls .................................17 Useful features during a call .............18 During a power failure .......................20 Customer services ............................64 Warranty (For United States and Puerto Rico) ..................................................65 Shared Phonebook Index Shared phonebook ............................22 Speed Dial Speed dial .........................................25 Programming Programmable settings .....................26 Special programming ........................32 Registering a unit ..............................34 Caller ID Service Using Caller ID service ......................35 Caller list ...........................................36 Answering System Answering system .............................39 Turning the answering system on/ off ......................................................39 Greeting message .............................40 Listening to messages using the base unit ....................................................40 Listening to messages using the handset .............................................41 Index..................................................67 Introduction Model composition n KX-TG6631 series n KX-TG6641 series R Model shown is KX-TG6632. R Model shown is KX-TG6643. Base unit Handset Part No. Part No. KX-TG6632 KX-TG6631 KX-TGA660 KX-TG6633 KX-TG6631 KX-TGA660 KX-TG6634 KX-TG6631 KX-TGA660 KX-TG6643 KX-TG6641 KX-TGA660 KX-TG6644 KX-TG6641 KX-TGA660 KX-TG6645 KX-TG6641 KX-TGA660 Message counter on base unit*1 Base unit LCD*2 Series Model No. KX-TG6631 series KX-TG6641 series Quantity Feature differences Series Speed dial KX-TG6631 series KX-TG6641 series Intercom « *3 – – – *1 Shows the number of messages recorded on the answering system. *2 Displays date and time, phonebook entries, caller information, and messages recorded on the answering system. *3 Intercom calls can be made between the base unit and handset. For assistance, please visit http://www.panasonic.com/help Introduction Accessory information Supplied accessories No. Accessory item/ Order number Quantity KX-TG6632 KX-TG6633 KX-TG6643 KX-TG6634 KX-TG6644 KX-TG6645 AC adaptor/ PNLV226Z Telephone line cord/ PQJA10075Z Rechargeable batteries/ HHR-4DPA 10 Handset cover*1/ PNYNTGA652BR Belt clip/ PNKE1098Z1 Charger/ PNLC1017ZB *1 The handset cover comes attached to the handset. Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information (page 63). Accessory item Order number Rechargeable batteries HHR-4DPA*1 R To order, please call 1-800-332-5368 or visit http://www.panasonic.com/batterystore Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset Headset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430 T-adaptor KX-J66 Range extender KX-TGA405*2 For assistance, please visit http://www.panasonic.com/help Introduction *1 Replacement batteries may have a different capacity from that of the supplied batteries. *2 By installing this unit, you can extend the range of your phone system to include areas where reception was previously not available. Up to 2 range extenders can be registered to the base unit. This product can be purchased online. This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtender Expanding your phone system Optional handset feature overview You can expand your phone system by registering optional handsets (6 max.) to a single base unit. R Optional handsets may be a different color from that of the supplied handsets. Feature KX-TGA660 KX-TGA410 KX-TGA659 Display size 1.8 inches 1.8 inches 1.9 inches Button size Large Large Extra large Handset Speed dial*1 Power supply mode during power failure*2 – – – – *1 You can make a call using a speed dial key on the handset as well as the base unit. *2 During a power failure, this feature allows you to make or receive calls by temporarily powering the unit with a charged handset placed on the base unit if both the base unit and handset have the power supply feature. For assistance, please visit http://www.panasonic.com/help Important Information For your safety To prevent severe injury and loss of life/ property, read this section carefully before using the product to ensure proper and safe operation of your product. WARNING Power connection R Use only the power source marked on the product. R Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock. R Completely insert the AC adaptor/power plug into the power outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. R Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). R Unplug from power outlets and never touch the inside of the product if its casing has been broken open. R Never touch the plug with wet hands. Danger of electric shock exists. Installation R To prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. R Do not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident. R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or placed under heavy objects. Operating safeguards R Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. R Do not disassemble the product. R Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all. This may cause a fire. If the telephone line cord plug becomes wet, immediately pull it from the telephone wall jack, and do not use. Medical R Consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the RF transmission power is 115 mW (max.).) R Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. CAUTION Installation and location R Never install telephone wiring during an electrical storm. R Never install telephone line jacks in wet locations unless the jack is specifically designed for wet locations. R Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. R Use caution when installing or modifying telephone lines. R The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible. R This product is unable to make calls when: – the handset batteries need recharging or have failed. – there is a power failure. Battery R We recommend using the batteries noted on page 4.USE ONLY rechargeable Ni-MH batteries AAA (R03) size. R Do not mix old and new batteries. For assistance, please visit http://www.panasonic.com/help Important Information R Do not open or mutilate the batteries. Released electrolyte from the batteries is corrosive and may cause burns or injury to the eyes or skin. The electrolyte is toxic and may be harmful if swallowed. R Exercise care when handling the batteries. Do not allow conductive materials such as rings, bracelets, or keys to touch the batteries, otherwise a short circuit may cause the batteries and/or the conductive material to overheat and cause burns. R Charge the batteries provided with or identified for use with this product only, in accordance with the instructions and limitations specified in this manual. R Only use a compatible base unit (or charger) to charge the batteries. Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the batteries to swell or explode. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery. Important safety instructions When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: 1. Do not use this product near water for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment. – away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones. – facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations. (Avoid putting the base unit on a bay window or near a window.) R Coverage and voice quality depends on the local environmental conditions. R If the reception for a base unit location is not satisfactory, move the base unit to another location for better reception. Environment R Keep the product away from electrical noise generating devices, such as fluorescent lamps and motors. R The product should be kept free from excessive smoke, dust, high temperature, and vibration. R The product should not be exposed to direct sunlight. R Do not place heavy objects on top of the product. R When you leave the product unused for a long period of time, unplug the product from the power outlet. R The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 0°C (32°F) or greater than 40°C (104°F). Damp basements should also be avoided. R The maximum calling distance may be shortened when the product is used in the For assistance, please visit http://www.panasonic.com/help Important Information following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc. R Operating the product near electrical appliances may cause interference. Move away from the electrical appliances. ENERGY STAR As an ENERGY STAR® Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Routine care R Wipe the outer surface of the product with a soft moist cloth. R Do not use benzine, thinner, or any abrasive powder. Other information Specifications CAUTION:Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. n Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0) n Frequency range: 1.92 GHz to 1.93 GHz n RF transmission power: 115 mW (max.) n Power source: 120 V AC, 60 Hz n Power consumption: Base unit: Standby: Approx. 0.7 W Maximum: Approx.3.8 W Charger: Standby: Approx. 0.1 W Maximum: Approx. 2.6 W n Operating conditions: 0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) Notice for product disposal, transfer, or return R This product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information such as phonebook or caller list entries from the memory before you dispose of, transfer, or return the product. Notice Note: R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/help Getting Started Battery installation Setting up Connections R Use only the supplied Panasonic AC adaptor PQLV219. n Base unit Press plug firmly. R USE ONLY Ni-MH batteries AAA (R03) size. R Do NOT use Alkaline/Manganese/ Ni-Cd batteries. R Confirm correct polarities ( , ). “Click” Rechargeable Ni-MH ONLY Hooks (120 V AC, 60 Hz) “Click” To single-line telephone jack DSL/ADSL filter* (RJ11C) Correct Wrong R When the date and time setting is displayed, see page 14. Battery charge *DSL/ADSL filter (not supplied) is required if you have DSL/ADSL service. R When the language selection is displayed, see page 14. (KX-TG6641 series: page 3) Charge for about 7 hours. R When the batteries are fully charged, the charge indicator goes off and “Fully charged” is displayed. Confirm "Charging" is displayed. Charge indicator n Charger OR Hooks (120 V AC, 60 Hz) For assistance, please visit http://www.panasonic.com/help Getting Started Note when setting up Panasonic Ni-MH battery performance (supplied batteries) Note for connections Operation Operating time R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. In continuous use 13 hours max.*1 Not in use (standby) 11 days max.*1 Note for battery installation R Use the supplied rechargeable batteries. For replacement, we recommend using the Panasonic rechargeable batteries noted on page 4, 6. R Wipe the battery ends ( , ) with a dry cloth. R Avoid touching the battery ends ( , ) or the unit contacts. Note for battery charge R It is normal for the handset to feel warm during charging. R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth once a month. Clean more often if the unit is exposed to grease, dust, or high humidity. *1 If Eco mode is on. Note: R Actual battery performance depends on usage and ambient environment. R Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. R The battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for at least 7 hours. Intelligent eco mode This feature automatically reduces handset power consumption by suppressing handset transmission power when the handset is close to the base unit. R When this feature is activated, is displayed. R Eco mode is turned off when the clarity booster is activated (page 19). Battery level Icon Battery level High Medium Low Needs charging. Empty 10 For assistance, please visit http://www.panasonic.com/help Getting Started Headset jack Dial keypad (MGN: TONE) Receiver Display MOFFN MFLASHN MCALL WAITN Microphone Charge contacts n Control type Soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, M CN, M FN, or M EN: Scroll through various lists and items. VOL. (Volume: M DN or M CN): – Adjust the receiver or speaker volume while talking. – MFN CID (Caller ID): View the caller list. – MEN REDIAL: View the redial list. Base unit Controls Handset B C n KX-TG6631 series (page 3) A B C D E Charge indicator Ringer indicator Message indicator Nonslip pad R Nonslip pad offers support when you cradle the handset between your shoulder and ear. Speaker N (TALK) N (SP-PHONE: Speakerphone) F G HI J K L Charge contacts Speaker Speed dial keys For assistance, please visit http://www.panasonic.com/help 11 Getting Started Message counter N (SP-PHONE: Speakerphone) SP-PHONE indicator MERASEN MMUTEN MnN (STOP) (FLASH) M N / M N (Volume up/down) N/M N (Repeat/Skip) N (PLAY) Message indicator Microphone MLOCATORN MINTERCOMN MANSWER ON/OFFN ANSWER ON/OFF indicator Bracket*1 MFLASHN MCALL WAITN MMEMON MCONFN (Conference) MPAUSEN N (PHONEBOOK) Dial keypad (MGN: TONE) Microphone N (SP-PHONE: Speakerphone) SP-PHONE indicator MMUTEN MDISPLAYN MEDITN MHOLDN Bracket*1 *1 The base unit has an unremovable bracket for desk or wall mounting. To mount on a wall, see page 50. nKX-TG6641 series (page 3) A BCD E FA G H I JK L M N O PQ R Charge contacts Speaker MnN (STOP) (EXIT) MERASEN MCLEARN Display N (PLAY) Message indicator MANSWER ON/OFFN ANSWER ON/OFF indicator MLOCATORN MINTERCOMN 12 For assistance, please visit http://www.panasonic.com/help Getting Started n Control type Navigator key – MDN, M CN, M N, or M N: Scroll through various lists and items. – MDN or M CN (Volume): Adjust the receiver or speaker volume while talking. N CID (Caller ID): View the – M caller list. – M N REDIAL: View the redial list. Item Meaning Silent mode is on. (page 32) Call sharing mode is off. (page 20) Alarm is on. (page 32) Handset number Battery level Blocked call (page 33) Clarity booster is on. (page 19) Belt clip nTo attach nTo remove In use Answering system is being used by another handset or the base unit. Line in use Someone is using the line. Base unit display items nKX-TG6631 series: page 3 Item Display Answering system answers calls with a greeting message and caller messages are not recorded. (“Selecting “Greeting only””, page 44) Handset display items Item Meaning Within base unit range Out of base unit range The line is in use. R When flashing: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Meaning Handset number is displayed when being paged. nKX-TG6641 series: page 3 Item Meaning Eco mode is on. (page 10) Ringer volume is off. (page 18) Voice enhancer is set. (page 19) Call sharing mode is off. (page 20) Speakerphone is on. (page 16) Ringer volume is off. (page 28) In use Answering system is being used by another handset or the base unit. For assistance, please visit http://www.panasonic.com/help 13 Getting Started Item Meaning Line in use Someone is using the line. Answering system answers calls with a greeting message and caller messages are not recorded. (“Selecting “Greeting only””, page 44) Initial settings n Direct commands: The features can be accessed by pressing M MENUN, M #N and then the corresponding code on the dial keypad. n Symbol meaning: Symbol Meaning Perform with the handset. Perform with the base unit. Example: MCN/MDN: in “Off” PressMCNorMDNto select the words in quotations. Important: R When you install the batteries for the first time, the handset prompts you to set date and time. First press MOKN, then proceed to step 2 in “Date and time ”, page 14. R When you connect the AC adaptor for the first time, the base unit prompts you to set display language. Perform step 2 in “Display language ”, page 14. (KX-TG6641 series: page 3) 14 Date and time 1 MMENUN M#N M1N M0N M1N 2 Enter the current month, date, and year by selecting 2 digits for each. Example: 15-Jul-11 M0N M7N M1N M5N M1N M1N MOKN MAM/PMN: Select “AM” or “PM”. Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each. Example: 9:30 M0N M9N M3N M0N MSAVEN A M OFFN Note: R When English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used. R The date and time may be incorrect after a power failure. In this case, set the date and time again. Display language You can select either “English” or “Español” as the display language. The default setting is “English”. Handset MMENUN M#N M1N M1N M0N MCN / M DN: Select the desired setting. MSAVEN A M OFFN Base unit Available for: KX-TG6641 series (page 3) MDISPLAYN MCN / M DN “Change language” AM For assistance, please visit http://www.panasonic.com/help Getting Started MCN / M DN: Select the desired setting.A M Voice guidance language You can select either “English” or “Español”as the voice guidance language of the answering system. The default setting is “English”. MMENUN M#N M1N M1N M2N MCN / M DN: Select the desired setting. MSAVEN A M OFFN Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. MMENUN M#N M1N M2N M0N MCN / MDN: Select the desired setting. MSAVEN A M OFFN For assistance, please visit http://www.panasonic.com/help 15 Making/Answering Calls Making calls Using the handset 1 Lift the handset and dial the phone number. R To correct a digit, press MCLEARN. Press M N or MCALLN. When you finish talking, press MOFFN or place the handset on the base unit or charger. Using the speakerphone Dial the phone number and press N. R Speak alternately with the other party. When you finish talking, press MOFFN. Note: R For best performance, use the speakerphone in a quiet environment. R To switch back to the receiver, press N/M N. Erasing a number in the redial list MREDIALN or MEN REDIAL MCN / MDN: “Yes” A MSELECTN MCN / MDN: Select the desired phone number. A MERASEN MOFFN Using the base unit n KX-TG6631 series: page 3 You can make calls with the base unit after storing phone number in speed dial key (page 25). Press the speed dial key (MAN to MCN). When the other party answers, speak into the microphone. R Speak alternately with the other party. When you finish talking, press N. n KX-TG6641 series: page 3 1 M N Dial the phone number. When you finish talking, press N. Adjusting the receiver or speaker volume Press MDN or MCN repeatedly while talking. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). MREDIALN or MEN REDIAL R If there is a new message in the voice mail or answering system, MREDIALN is not displayed. MCN / MDN: Select the desired phone number. 16 When the other party answers, speak into the microphone. R Speak alternately with the other party. Note: R For best performance, use the speakerphone in a quiet environment. R While on a call, you can switch from the base unit to the handset: N on the handset, then – Press M N on the base unit with press M the call sharing feature on (page 16). – If the handset is on the base unit, simply lift it. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls Adjusting the speaker volume n KX-TG6631 series: page 3 Press M N or M N repeatedly while talking. n KX-TG6641 series: page 3 Press MDN or MCN repeatedly while talking. Example: If you need to dial the line access number “9” when making outside calls with a PBX: Making a call using the redial list Available for: KX-TG6641 series (page 3) The last 10 phone numbers dialed are stored in the redial list (each 48 digits max.). N REDIAL MCN / MDN: Select the desired phone number. Erasing a number in the redial list Available for: KX-TG6641 series (page 3) MCN / MDN “Yes” A M N (PLAY) MnN (EXIT) Pause (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 24). Handset / Base unit*1 *1 KX-TG6641 series: page 3 Dial the phone number. Proceed with the operation for your unit. Handset: M Base unit: M Note: R A 3.5 second pause is inserted each time MPAUSEN is pressed. Repeat as needed to create longer pauses. Answering calls Using the handset When a call is being received, the ringer indicator flashes rapidly. Lift the handset and press M N or N when the unit rings. R You can also answer the call by pressing any dial key from M0N to M9N, MGN, or M#N.(Any key answer feature) When you finish talking, press MOFFN or place the handset on the base unit or charger. N REDIAL MCN / MDN: Select the desired phone number. A MERASEN M9N A MPAUSEN Auto talk You can answer calls simply by lifting the handset off the base unit or charger. N. To You do not need to press M turn this feature on, see page 29. Adjusting the handset ringer volume n While the handset is ringing for an incoming call: Press MDN or MCN repeatedly to select the desired volume. For assistance, please visit http://www.panasonic.com/help 17 Making/Answering Calls n Programming the volume beforehand: 1 MMENUN M#N M1N M6N M0N MCN / MDN: Select the desired volume. MSAVEN A MOFFN Handset Press MMENUN during an outside call. MCN / MDN: “Hold” A MSELECTN Temporary handset ringer off While the handset is ringing for a call, you can turn the ringer off temporarily by N. pressing M Base unit Using the base unit When a call is being received, the SP-PHONE indicator flashes rapidly. Press M N when the unit rings. Speak into the microphone. When you finish talking, press M N. Adjusting the base unit ringer volume n KX-TG6631 series: page 3 Press M N or M N repeatedly to select the desired volume. R To turn the ringer off, press and hold M N until the unit beeps. n KX-TG6641 series: page 3 Press MDN or MCN repeatedly to select the desired volume. R To turn the ringer off, press and hold MCN until the unit beeps. Note: R Even when the ringer volume is set to off, the base unit still rings for intercom calls (page 48). Useful features during a call This feature allows you to put an outside call on hold. 18 Proceed with the operation for your model. n KX-TG6631 series: page 3 PressMINTERCOMNand then pressM Nduring an outside call. n KX-TG6641 series:page 3 PressMHOLDNduring an outside call. To release hold, press M N. R A handset user can take the call N. by pressing M Note for handset and base unit: R If a call is kept on hold for more than 9 minutes, an alarm tone starts to sound and the ringer indicator on the handset flashes rapidly. After 1 additional minute on hold, the call is disconnected. R If another phone is connected to the same line, you can also take the call by lifting its handset. R While an outside call is on hold, the SP-PHONE indicator on the base unit flashes. Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. Handset / Hold To release hold, press M N. R Another handset user can take N. the call by pressing M R The base unit user can take the N. call by pressing M Base unit Press MMUTEN during conversation. R MMUTEN flashes on the handset. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls R The SP-PHONE indicator on the base unit flashes. 2 To return to the conversation, press MMUTEN again. Note for handset: R MMUTEN is a soft key visible on the handset display during a call. Note: R Please contact your service provider/ telephone company for details and availability of this service in your area. Flash You can temporarily switch the dialing mode to tone when you need to access touch-tone services (for example, answering services, telephone banking services, etc.). Handset / Base unit MFLASHN allows you to use the special features of your host PBX such as transferring an extension call, or accessing optional telephone services. Note: R To change the flash time, see page 30. For call waiting or Call Waiting Caller ID service users To use call waiting, you must first subscribe to call waiting from your service provider/telephone company. This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a call waiting tone. If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed on the handset or base unit that is in use after you hear the call waiting tone. Handset / Base unit*1 *1 KX-TG6641 series: page 3 Temporary tone dialing (for rotary/pulse service users) Handset/ Base unit*1 *1 KX-TG6641 series: page 3 Press MGN (TONE) before entering access numbers which require tone dialing. Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. R When this feature is turned on, is displayed. Handset equalizer This feature clarifies the voice of the person you are talking to, producing a more natural-sounding voice that is easier to hear and understand. Press MMENUN while talking. MCN / MDN: Select the desired setting. A MSAVEN MCN / MDN: “Equalizer” A MSELECTN Press MCALL WAITN to answer the 2nd call. To switch between calls, press MCALL WAITN. Note: R When this feature is activated, displayed while talking. For assistance, please visit http://www.panasonic.com/help is 19 Making/Answering Calls R Depending on the condition and quality of your telephone line, this feature may emphasise existing line noise. If it becomes difficult to hear, turn this feature off. R This feature is not available while using the speakerphone. Call share You can join an existing outside call. Handset To join the conversation, press M when the other handset is on an outside call. Base unit Available for: KX-TG6641 series (page 3) To join the conversation, press M when the handset is on an outside call. Note for handset and base unit: R A maximum of 4 parties (including 1 outside party) can join a conversation using 3 extensions.(4-way conference) R To prevent other users from joining your conversations with outside callers, turn this feature off (page 30). During a power failure When a power failure occurs, the unit goes into power supply mode and the charged handset temporarily supplies power to the base unit. This allows you to make and receive calls during a power failure. The base unit will not perform any other functions. You can program “Power failure” and the default setting is “Off” (page 30). 20 Important: R Power supply mode will not work if the battery level of the power supplying handset is lower than . R If a handset is not placed on the base unit when a power failure occurs, “Base no power Press OFF” is displayed. After pressing MOFFN on the handset, place it on the base unit to start power supply mode. R Do not lift the power supplying handset from the base unit during power supply mode. R Do not touch the handset’s charge contacts since they will be hot during power supply mode. R In case handset battery power runs out, we recommend connecting a corded-type telephone (without AC adaptor) to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4). Making calls n When 1 handset is registered: 1 During a power failure, lift the handset and dial the phone number. Within 1 minute, place the handset on the base unit. R Speakerphone is turned on automatically and the call is made. When the other party answers the call, keep the handset on the base unit and talk using the speakerphone. When you finish talking, press MOFFN. Note: R In step 1, if you do not place the handset on the base unit within 1 minute, the power supply mode turns off. In this case, press MOFFN on the For assistance, please visit http://www.panasonic.com/help Making/Answering Calls handset and place it on the base unit. Then try again from step 1. n When 2 or more handsets are registered: You can use one handset for supplying the power by placing it on the base unit and another handset for making calls. For the operation, please see “Making calls ”, page 16. Note: R The redial list and phonebook is available during a power failure. When only 1 handset is registered, lift the handset and display the desired phone number, then place the handset on the base unit. The call is then made automatically. R The range of the base unit is limited during a power failure. Please use the handset close to the base unit. Answering calls n When 1 handset is registered: 1 When the unit rings, press M N. or M R Speakerphone is turned on. R Do not lift the handset from the base unit. When you finish talking, press MOFFN. n When 2 or more handsets are registered: When the unit rings, use a handset which is not supplying power to the base unit. R Do not use or lift the handset which is placed on the base unit during power supply mode. For the operation, please see “Answering calls ”, page 17. Note: R The range of the base unit is limited during a power failure. Please use the handset close to the base unit. For assistance, please visit http://www.panasonic.com/help 21 Shared Phonebook Shared phonebook The shared phonebook allows you to make calls without having to dial manually. Any handset registered to the base unit can use the shared phonebook. You can add 50 names and phone numbers to the shared phonebook, and assign each phonebook entry to the desired group. Important: R Only 1 person can access the shared phonebook at a time. R Caller ID subscribers can use group ringer tone features (page 36). Adding entries N A MADDN 1 M 2 Enter the party’s name (16 characters max.). A MOKN Enter the party’s phone number (24 digits max.). A MOKN MCN / MDN: Select the desired group. A MSELECTN 2 times R To add other entries, repeat from step 2. MOFFN Key Character M4N M5N M6N M7N M8N M9N M0N M#N R To enter another character that is located on the same dial key, first press MEN to move the cursor to the next space. R If you do not press any dial key within 5 seconds after entering a character, the character is fixed and the cursor moves to the next space. R in the above tables represents a single space. Character table for entering names Erasing the character or number While entering characters, you can switch between uppercase and lowercase by pressing MGN (A®a). Press MFN or MEN. A MCLEARN R Press and hold MCLEARN to erase all characters or numbers. Key Character M1N ’ – M2N M3N 22 Groups H , Groups can help you find entries in the phonebook quickly and easily. When adding an entry to the phonebook, you can assign it to one of 9 groups. You can change the names of groups assigned for phonebook entries (“Friends”,“Family”, etc.) and then search for phonebook entries by group. The group ringer tone feature is For assistance, please visit http://www.panasonic.com/help Shared Phonebook available for Caller ID subscribers (page 36). Changing group names The default group name is “Group 1” to “Group 9”. MCN / MDN: “Group name” A MSELECTN Edit the name (10 characters max.; page 22). A MSAVEN MOFFN N A MMENUN MCN / MDN: “Group” A MSELECTN MCN / MDN: Select the desired group. A MSELECTN Finding and calling a phonebook entry Handset MCN / MDN: Select the desired entry. MCN / MDN: Select the desired entry. Proceed with the operation for your unit. Handset:M Base unit:M Searching by first character Handset/ Available for: KX-TG6641 series (page 3) MCN / MDN: Select the desired entry. NAM MCN / MDN: Select the group you want to search. A M R If you select “All groups”, the unit ends the group search. Base unit*1 *1 KX-TG6641 series: page 3 N A MGROUPN MCN / MDN: Select the group you want to search. A MSELECTN R If you select “All groups”, the unit ends the group search. Base unit Base unit*1 *1 KX-TG6641 series: page 3 Proceed with the operation for your unit. Handset:M Base unit:M Searching by group Scrolling through all entries Handset/ R If there is no entry corresponding to the character you selected, the next entry is displayed. MCN / MDN: Scroll through the phonebook if necessary. Press the dial key (M0N – M9N or M#N) which contains the character you are searching for (page 22). R Press the same dial key repeatedly to display the first entry corresponding to each character located on that dial key. Editing entries 1 Find the desired entry (page 23). A MEDITN Edit the name if necessary (16 characters max.; page 22). A MOKN Edit the phone number if necessary (24 digits max.). A MOKN MCN / MDN: Select the desired group (page 22). A MSELECTN For assistance, please visit http://www.panasonic.com/help 23 Shared Phonebook MSELECTN A MOFFN Handset / Base unit*1 *1 KX-TG6641 series: page 3 Erasing entries Proceed with the operation for your unit. During an outside call: Handset: MMENUN A MCN / MDN: “Phonebook” A MSELECTN Base unit: M MCN / MDN: Select the desired entry. Erasing an entry Handset / Base unit*1 *1 KX-TG6641 series: page 3 Find the desired entry (page 23). MERASEN A MCN / MDN: “Yes” Proceed with the operation for your unit. Handset: MSELECTN A MOFFN N A MnN (EXIT) Base unit: M Erasing all entries Handset MCN / MDN: “Yes” A MSELECTN N A MMENUN MCN / MDN: “Erase all” A MSELECTN MCN / MDN: “Yes” A MSELECTN MOFFN Base unit Available for: KX-TG6641 series (page 3) N A MERASEN MCN / MDN: “Yes” A M MCN / MDN: “Yes” A M Proceed with the operation for your unit. Handset:Press MCALLN to dial the number. Base unit:Press M N to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MPAUSEN to add pauses after the number and PIN as necessary (page 17). R If you have rotary/pulse service, you need to press MGN (TONE) before pressing MMENUN on the handset or N on the base unit in step 1to change the dialing mode temporarily to tone. When adding entries to the phonebook, we recommend adding MGN (TONE) to the beginning of phone numbers you wish to chain dial (page 22). MnN (EXIT) Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. 24 For assistance, please visit http://www.panasonic.com/help Speed Dial Speed dial Available for: KX-TG6631 series (page 3) You can assign 1 phone number to each of the 3 speed dial keys (MAN to MCN) on the base unit. Note: R You can set speed dial using one of the handsets. Adding phone numbers to speed dial keys 1 MMENUN M#N M2N M6N M1N 2 MCN / MDN: Select the desired speed dial key. MADDN Enter the party’s name (16 characters max.). A MOKN Enter the party’s phone number (24 digits max.). A MOKN MSELECTN A MOFFN Assigning phonebook entries to speed dial keys 1 MMENUN M#N M2N M6N M1N 2 MCN / MDN: Select the desired speed Edit the name if necessary (16 characters max.; page 22). A MOKN Edit the phone number if necessary (24 digits max.). A MOKN MSELECTN A MOFFN Erasing an entry 1 MMENUN M#N M2N M6N M1N 2 MCN / MDN: Select the desired speed dial key. A MMENUN MCN / MDN: “Erase” A MSELECTN MCN / MDN: “Yes” A MSELECTN MOFFN Viewing the speed dial key assignments You can see the speed dial key assignments on the handset display. Press MOFFN A MDN R The phone number stored in speed dial keys MAN to MCN are displayed. Making a call using a speed dial key Base unit Press the speed dial key (MAN to MCN). dial key. MCN / MDN: Select the desired entry. MSAVEN A MOFFN Editing an entry 1 MMENUN M#N M2N M6N M1N 2 MCN / MDN: Select the desired speed dial key. A MMENUN MCN / MDN: “Edit” A MSELECTN For assistance, please visit http://www.panasonic.com/help 25 Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus 1 MMENUN PressMCNorMDNto select the desired main menu.AMSELECTN PressMCNorMDNto select the desired item from the next sub-menus. AMSELECTN PressMCNorMDNto select the desired setting.AMSAVEN R This step may vary depending on the feature being programmed. R To exit the operation, pressMOFFN. n Using the direct commands 1 MMENUNAEnter the desired code. Example: Press MMENUN M#N M1N M6N M0N. Select the desired setting.AMSAVEN R This step may vary depending on the feature being programmed. R To exit the operation, pressMOFFN. Note: R In the following table, <> indicates the default settings. R In the following table, indicates the reference page number. R Display menu order may vary depending on your model. Display the menu tree or direct commands by pressing MMENUN Main menu: Main menu: “Caller list” (Code: #213: page 36) “Answering device” Sub-menu 2 Settings Code Play new msg. (msg.: message) Sub-menu 1 – – #323 41 Play all msg. – – #324 41 Erase all msg. *1 – – #325 41 Greeting – #302 40 Check greeting – #303 40 *1 – #304 40 Record greeting *1 Pre-recorded (Reset to pre-recorded greeting) 26 For assistance, please visit http://www.panasonic.com/help Programming Sub-menu 1 Sub-menu 2 Settings Code Settings Ring count *1 <4 rings> #211 44 #305 44 #306 42 Recording time Answer on *1 Answer off *1 Main menu: Main menu: Main menu: *1 <3 min>*2 Remote code *1 <111> Screen call#310 39 – – #327 39 – – #328 39 “V.M. access” (“V.M.”: Voice mail) (Code: #330: page 47) “Intercom”(Code: #274: page 48) “Set date & time”(page 14) Sub-menu 1 Sub-menu 2 Settings Code – – #101 14 Alarm – 1 Once 2: Daily 0: #720 32 Time adjustment *1 , *3 – 1: 0: Manual #226 – Date and time Main menu: *1 “Initial setting” For assistance, please visit http://www.panasonic.com/help 27 Programming Sub-menu 1 Ringer setting Set date & time Sub-menu 2 Ringer volume *4 (Handset) Settings Code 0–6:Off–6 <6> #160 17 Ringer tone *5 , *6 , *7 1–5: Tone 1–5 (Handset) 6–0: Melody 1–5 #161 – Silent mode – On/Off 1: On 0: #238 32 Silent mode – Start/End <11:00 PM/06: #237 00 AM> 32 Date and time *1 Alarm – #101 14 1: Once 2: Daily 0: #720 32 #226 – Time adjustment *1 , 1: 0: Manual *3 28 For assistance, please visit http://www.panasonic.com/help Programming Sub-menu 1 Sub-menu 2 Settings Talking Caller ID Handset 1: 0: Off Code #162 Base unit *1 1: On 0: #G162 35 Handset name – – #104 Call block *1 – – #217 33 #240 34 Block w/o num *8 (Block calls without phone number) 1: On 0: 33 Speed dial – – #261 25 Voice mail Store VM access# *1 (VM: Voice mail) – #331 46 1: 0: Off #332 46 VM tone detect *1 Message alert – 1: 0: Off #340 45 LCD Contrast *9 (Display contrast) – 0–6:Level 1–6 <3> #145 – Key tone *10 – 1: 0: Off #165 – Handset 1: 0: Off #214 37 Base unit *1 1: On 0: #G214 1: On 0: #200 Caller ID edit (Caller ID number auto edit) Auto talk *11 – For assistance, please visit http://www.panasonic.com/help 17 29 Programming Sub-menu 1 Sub-menu 2 Settings Code Set tel line Set dial mode *1 1: Pulse 2: #120 15 Set flash time *1 , *12 0: 900 ms 1:<700 ms> 2: 600 ms 3: 400 ms 4: 300 ms 5: 250 ms G: 200 ms #: 160 ms 6: 110 ms 7: 100 ms 8: 90 ms 9: 80 ms #121 19 Set line mode *1 , *13 1: A 2: #122 – #194 20 Call sharing Registration Power failure – *1 Register handset – #130 34 Deregistration *8 – #131 34 1: On 0: #152 20 Display 1: 2: Español #110 14 Voice prompt *1 (Change language) 1: 2: Español #112 15 *1 Change language 1: 0: Off – Main menu: “Customer support” *14 (Code: #680) *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. *2 You can select the recording time “1 min”, “3 min”, and “Greeting only”. “Greeting only” is not displayed when scrolling through the display menus. It is only available in direct commands (page 44). *3 This feature allows the unit to automatically adjust the date and time each time caller information including date and time is received. To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”. (Caller ID subscribers only) To use this feature, set the date and time first (page 14). *4 Ringer volume cannot be turned off for alarm, intercom calls, and paging. *5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers. 30 For assistance, please visit http://www.panasonic.com/help Programming *6 If you select one of the melody ringer tones, the ringer tone continues to play for several seconds even if the caller has already hung up. You may either hear a dial tone or no one on the line when you answer the call. *7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc. *8 This menu is not displayed when scrolling through the display menus. It is only available in direct commands. *9 KX-TG6641 series base unit You can adjust the contrast of the base unit display by performing the following operation. MDISPLAYN A M N “Contrast” A MEN A M N: Select the desired setting. A MEN *10 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any keys, including confirmation tones and error tones. *11 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature. *12 The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. The setting should stay at “700 ms” unless pressing MFLASHN fails to pick up the waiting call. *13 Generally, the line mode setting should not be changed. This setting automatically maintains receiver volume at the proper level depending on the current telephone line condition. Set the line mode to “A” if telephone line condition is not good. *14 The handset can display the Internet address where you can download the operating instructions or get further information for this product, using your computer. For assistance, please visit http://www.panasonic.com/help 31 Programming Special programming Alarm An alarm sounds at the set time for 3 minutes once or daily. Alarm can be set for each handset. Important: R Set the date and time beforehand (page 14). MMENUN M#N M7N M2N M0N MCN/MDN: Select the desired alarm option.AMSELECTN Off Turns alarm off. Go to step7. Once An alarm sounds once at the set time. Daily An alarm sounds daily at the set time. Go to step4. Enter the desired month and date.AMOKN Set the desired time. MCN / MDN: Select the desired alarm tone. A MSELECTN R We recommend selecting a different ringer tone from the one used for outside calls. MAM/PMN: Select “AM” or “PM”. A MOKN MSELECTN A MOFFN R When the alarm is set, displayed. Silent mode allows you to select a period of time during which the handset will not ring for outside calls. This feature is useful for time periods when you do not want to be disturbed, for example, while sleeping. Silent mode can be set for each handset. Important: R Set the date and time beforehand (page 14). R We recommend turning the base unit ringer off (page 18) in addition to turning the silent mode on. R If you have set the alarm, the alarm sounds even if the silent mode is turned on. Turning silent mode on/off MMENUN M#N M2N M3N M8N Enter the desired hour and minute you wish to start this feature. MAM/PMN: Select “AM” or “PM”. A MOKN Enter the desired hour and minute you wish to end this feature. MAM/PMN: Select “AM” or “PM”. is Note: R To stop the alarm, press any dial key or place the handset on the base unit or charger. R When the handset is in use, the alarm will not sound until the handset is in standby mode. 32 Silent mode MCN / MDN: Select “On” or “Off”. A MSAVEN R If you select “Off”, pressMOFFN to exit. MSAVEN A MOFFN R When the silent mode is set, displayed. is Note: R To correct a digit, press MFN or MEN to move the cursor to the digit, then make the correction. Changing the start and end time MMENUN M#N M2N M3N M7N For assistance, please visit http://www.panasonic.com/help Programming Continue from step 3, “Turning silent mode on/off”, page 32. Changing the handset name Each handset can be given a customized name (“Bob”,“Kitchen”, etc.). This is useful when you make intercom calls between handsets. You can also select whether or not the handset name is displayed in standby mode. The default setting is“Off”. If you select “On” without entering any handset name, “Handset 1” to “Handset 6” is displayed. MMENUN M#N M1N M0N M4N Enter the desired name (max. 10 characters; see the character table,page 22). R If not required, go to step 3. MSAVEN MCN / MDN: Select the desired setting. A MSELECTN Important: R When the unit receives a call from a number that is stored in the call block list or a call without a recognized phone number, the call is logged in the caller list (page 36) with after the call is disconnected. Storing unwanted callers You can store up to 30 phone numbers in the call block list by using the caller list or by entering the numbers directly. Important: R We recommend storing 10 digits (including an area code). If only 7 digits are stored, all numbers that have the same last 7 digits will be blocked. n From the caller list: 1 MFN CID MCN / MDN: Select the entry to be blocked. R To edit the number, press MEDITN repeatedly until the phone number is shown in the 10-digit format. MSAVEN MCN / MDN:“Yes” A MSELECTN MSELECTN A MOFFN Call block (Caller ID subscribers only) This feature allows the unit to reject calls when: – the unit receives a call from a phone number stored in the call block list as unwanted (“Storing unwanted callers”, page 33). – the unit receives a call without phone number (“Block calls without phone number”, page 34). When a call is received, the unit rings for a short time while the caller is being identified. If the phone number matches an entry in the call block list, the unit sends out a busy tone to the caller, and then disconnects the call. MCN / MDN: “Call block” A MSELECTN Edit the phone number if necessary (24 digits max.). 7 MSAVEN A MOFFN n By entering phone numbers: 1 MMENUN M#N M2N M1N M7NAMADDN Enter the phone number (24 digits max.). R To erase a digit, press MCLEARN. MSAVEN A MOFFN For assistance, please visit http://www.panasonic.com/help 33 Programming Block calls without phone number You can reject a call without phone number including “Out of area”, “Private caller”, or “Long distance”. MMENUN M#N M2N M4N M0N MCN/MDN: Select the desired setting. A MSAVEN A MOFFN Viewing/editing/erasing call block numbers MMENUN M#N M2N M1N M7N To edit a number: MEDITN A Edit the phone number. A MSAVEN A MOFFN To erase a number: MERASEN A MCN / MDN: “Yes” A MSELECTN A MOFFN Registering a handset to the base unit The supplied handset and base unit are pre-registered. If for some reason the handset is not registered to the base unit, re-register the handset. Handset: MMENUN M#N M1N M3N M0N Base unit: Press and hold MLOCATORN for about 5 seconds until the registration tone sounds. R If all registered handsets start ringing, press the same button to stop. Then repeat this step. R The next step must be completed within 90 seconds. Handset: Press MOKN, then wait until a long beep sounds. MCN / MDN: Select the desired entry. R To exit, press MOFFN. Note: R When editing, press the desired dial key to add, MCLEARN to erase. R When viewing, “Block w/o num” is displayed if the block calls without phone number feature is turned on. To turn the feature off:MERASEN A MCN A MSAVEN A MOFFN Note: R While registering, “Base in registering” is displayed on all registered handsets. R When you purchase an additional handset, refer to the additional handset’s installation manual for registration. Deregistering a handset Registering a unit Operating additional units Additional handsets Up to 6 handsets can be registered to the base unit. Important: R See page 5 for information on the available model. 34 A handset can cancel its own registration (or the registration of another handset) that is stored to the base unit. This allows the handset to end its wireless connection with the system. MMENUN M#N M1N M3N M1N R All handsets registered to the base unit are displayed. MCN/MDN: Select the handset you want to cancel. A MSELECTN MCN / MDN: “Yes” A MSELECTN MOFFN For assistance, please visit http://www.panasonic.com/help Caller ID Service Using Caller ID service Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller ID service. Contact your service provider/ telephone company for details. Caller ID features When an outside call is being received, the caller’s name and phone number are displayed. Caller information for the last 50 callers is logged in the caller list from the most recent call to the oldest. R If the unit cannot receive caller information, the following is displayed: – “Out of area”: The caller dials from an area which does not provide a Caller ID service. – “Private caller”: The caller requests not to send caller information. – “Long distance”: The caller makes a long distance call. R If the unit is connected to a PBX system, caller information may not be properly received. Contact your PBX supplier. Missed calls Handset / Base unit*1 *1 KX-TG6641 series:page 3 If a call is not answered, the unit treats it as a missed call. The display shows “Missed call”. This lets you know if you should view the caller list to see who called while you were away. Note: R Even when there are unviewed missed calls, “Missed call” disappears from the standby display if the following operation is performed by one of the units: – A handset is replaced on the base unit or charger. – Pressing MOFFNon a handset. – Pressing MnN (EXIT) on the base unit. Phonebook name display When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is displayed and logged in the caller list. Talking Caller ID This feature lets you know who is calling without looking at the display. To use this feature, you must: – subscribe to a Caller ID service of your service provider/telephone company. – turn this feature on (page 29). When caller information is received, the handsets and base unit announce the caller’s name or phone number received from your service provider/telephone company following every ring. The unit announces in English only. R Name pronunciation may vary. This feature may not pronounce all names correctly. R Caller ID service has a limit of how many characters can be displayed. If the caller’s name is too long, the handset may not be able to display or announce the entire name. R The announcement is heard at the same level as the ringer volume (page 16, 28). R If you turn on the answering system and set the number of rings “2 rings”(page 44), the unit does not announce the caller information. If “Toll saver” is selected and there For assistance, please visit http://www.panasonic.com/help 35 Caller ID Service is a new message, the unit does not announce the caller information. R When you receive a call while on the phone, the 2nd caller’s name is not announced even if you subscribe to both Caller ID and Call Waiting with Caller ID services. Phonebook name announcement When caller information is received and it matches a phone number stored in the phonebook, the stored name in the phonebook is announced. R Make sure the unit’s date and time setting is correct (page 14). Viewing the caller list and calling back Handset / Base unit*1 *1 KX-TG6641 series:page 3 Proceed with the operation for your unit. Handset: MFNCID NCID Base unit: M PressMCNto search from the most recent call, orMDNto search from the oldest call. Proceed with the operation for your unit. Handset: – To call back, pressM N. – To exit, pressMOFFN. Base unit: N. – To call back, pressM – To exit, pressMnN(EXIT). Ringer ID This feature can help you identify who is calling by using different ringer tones for different groups of callers. When adding an entry to the phonebook, you can assign it to the desired group (page 22). When a call is received from a caller assigned to a group, the ringer you selected for that group rings after caller information is displayed. If you select “Current ringer” (default), the unit uses the ringer tone you selected onpage 28 when calls from this group are received. MCN / MDN: Select the current setting of the ringer ID. A MSELECTN MCN / MDN: Select the desired ringer tone. A MSAVEN MOFFN N A MMENUN MCN / MDN:“Group” A MSELECTN MCN / MDN: Select the desired group. A MSELECTN Caller list Important: R Only 1 person can access the caller list at a time. 36 Note: R If the entry has already been viewed or answered, “ ” is displayed, even if it was viewed or answered using another unit. R In step 2, if is displayed, not all of the information is shown. To see the remaining information: Handset: Press MEN. To return to the previous screen, press MFN. Base unit: N. To return to the Press M previous screen, press M N. Editing a caller’s phone number before calling back You can edit a phone number in the caller list by removing its area code and/ or the long distance code “1”. For assistance, please visit http://www.panasonic.com/help Caller ID Service Handset / Base unit*1 *1 KX-TG6641 series: page 3 Proceed with the operation for your unit. Handset: MFNCID Base unit: M NCID MCN / MDN: Select the desired entry. Press MEDITN repeatedly until the phone number is shown in the desired format. A Local phone number Example: 321-5555 B Area code – Local phone number Example: 555-321-5555 C 1 – Area code – Local phone number Example: 1-555-321-5555 Proceed with the operation for your unit. Handset: M Base unit: M Caller ID number auto edit feature Handset / Base unit*1 *1 KX-TG6641 series:page 3 Once you call back an edited number, the unit which was used to call back remembers the area code and format of the edited number. The next time someone calls from the same area code, caller information is customized by the unit as follows: – When the call is being received, the Caller ID number is displayed in the same format as the edited number. – After the call has ended, the caller’s phone number is displayed in the same format as the edited number, when reviewed from the caller list. For example, you can use this feature to set the unit to ignore the area code of callers in your area, so that you can call these local numbers using caller information without dialing the area code. To activate this feature, you must edit an entry in the caller list, then call that number. After that, phone numbers from that caller’s area code are edited automatically. This feature can be set for each unit (page 29). The default setting is “On”. Note: R Phone numbers from the 4 most recently edited area codes are automatically edited. R If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again. Erasing selected caller information Handset / Base unit*1 *1 KX-TG6641 series: page 3 Proceed with the operation for your unit. Handset: MFNCID Base unit: M NCID MCN / MDN: Select the desired entry. MERASEN A MCN / MDN:“Yes” Proceed with the operation for your unit. Handset: MSELECTN A MOFFN Base unit: M N A MnN (EXIT) Erasing all caller information 1 MFN CID 2 MERASEN A MCN / MDN:“Yes” A MSELECTN A MOFFN For assistance, please visit http://www.panasonic.com/help 37 Caller ID Service Storing caller information to the phonebook Handset MFN CID MCN / MDN: Select the desired entry. R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format. MSAVEN MCN / MDN:“Phonebook” A MSELECTN Continue from step 2, “Editing entries”, page 23. Base unit Available for: KX-TG6641 series (page 3) N CID MCN / MDN: Select the desired entry. R To edit the number, press MEDITN repeatedly until the phone number is shown in the desired format (page 36). N A MCN / MDN:“Yes” A M MnN (EXIT) Note: R If you stored caller information to the phonebook using the base unit, the entry is automatically assigned to group 1. 38 For assistance, please visit http://www.panasonic.com/help Answering System Answering system The answering system can answer and record calls for you when you are unavailable to answer the phone. You can also set the unit to play a greeting message but not to record caller messages by selecting “Greeting only” as the recording time setting (page 44). Important: R Only 1 person can access the answering system (listen to messages, record a greeting message, etc.) at a time. R When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been set correctly (page 14). Memory capacity (including your greeting message) The total recording capacity is about 18 minutes. A maximum of 64 messages can be recorded. Note: R When message memory becomes full: – “Messages full” is shown on the handset and base unit*1 display. – The ANSWER ON/OFF indicator on the base unit flashes rapidly if the answering system is turned on. – The message counter on the base unit flashes. (KX-TG6631 series: page 3) – If you use the pre-recorded greeting message, the unit automatically switches to another pre-recorded greeting message asking callers to call again later. – If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. *1 KX-TG6641 series: page 3 Turning the answering system on/off Base unit Press MANSWER ON/OFFN to turn on/ off the answering system. Handset To turn on: MMENUN M#N M3N M2N M7N To turn off: MMENUN M#N M3N M2N M8N MOFFN Note for base unit and handset: R When the answering system is turned on: – The ANSWER ON/OFF indicator on the base unit lights up. – The message counter on the base unit displays the total number of messages (old and new). (KX-TG6631 series: page 3) Call screening While a caller is leaving a message, you can listen to the call through the unit speaker. Handset To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the N. Call screening call by pressingM can be set for each handset. The default setting is “On”. MMENUN M#N M3N M1N M0N MCN/MDN: Select the desired setting. A MSAVEN A MOFFN For assistance, please visit http://www.panasonic.com/help 39 Answering System Base unit n KX-TG6631 series: page 3 To adjust the speaker volume, press M N or M N repeatedly. You can answer the call by pressing M N. To turn off while screening a call, press M N repeatedly until the sounds goes off. n KX-TG6641 series:page 3 To adjust the speaker volume, press MDN or MCN repeatedly. You can answer the call by pressing M N. To turn off while screening a call, press MCN repeatedly until the sounds goes off. Note: R If you adjust the speaker volume while listening to messages or talking on the intercom, the speaker volume for call screening is turned on again. Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message Recording your greeting message 1 MMENUN M#N M3N M0N M2N 2 MCN / MDN: “Yes” A MSELECTN 3 After a beep sounds, hold the handset about 20 cm (8 inches) away and speak clearly into the microphone (2 minutes max.). 40 Press MSTOPN to stop recording. MOFFN Using a pre-recorded greeting message The unit provides 2 pre-recorded greeting messages: – If you erase or do not record your own greeting message, the unit plays a pre-recorded greeting asking callers to leave a message. – If the message recording time (page 44) is set to “Greeting only”, callers’messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. Resetting to a pre-recorded greeting message If you want to use a pre-recorded greeting message once you record your own greeting message, you need to erase your own greeting message. MMENUN M#N M3N M0N M4N MYESN A MOFFN Playing back the greeting message 1 MMENUN M#N M3N M0N M3N 2 MOFFN Listening to messages using the base unit When new messages have been recorded: – the message indicator on the base unit flashes. – “New message” is displayed. (KX-TG6641 series: page 3) N. Press M R If new messages have been recorded, the base unit plays back new messages. For assistance, please visit http://www.panasonic.com/help Answering System R If there are no new messages, the base unit plays back all messages. Operating the answering system during playback Key Operation N or M N *1 Adjust the speaker volume MDN or MCN *2 Adjust the speaker volume Repeat message*3 Skip message MnN (STOP) Stop playback MERASEN Erase currently playing message *1 KX-TG6631 series: page 3 *2 KX-TG6641 series: page 3 *3 If pressed within the first 5 seconds of a message, the previous message is played. Calling back (Caller ID subscribers only) Available for: KX-TG6641 series (page 3) If caller information was received for the call, you can call the caller back while listening to a message. Press M N during playback. R To edit the number before calling back, press MEDITN repeatedly until the phone number is shown in the desired format page 36. Erasing all messages PressMERASEN2 times while the unit is not in use. Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – The message indicator on the handset flashes slowly if the message alert feature is turned on (page 45). To listen to new messages: MPLAYN or MMENUN M#N M3N M2N M3N To listen to all messages: MMENUN M#N M3N M2N M4N When finished, press MOFFN. Note: R To switch to the receiver, press M N. Operating the answering system MMENUN A MCN / MDN:“Answering device” A MSELECTN Key Operation MDN or MCN Adjust the receiver/ speaker volume (during playback) M1N or MFN Repeat message (during playback)*1 M2N or MEN Skip message (during playback) M3N Enter the “Settings” menu M4N Play new messages M5N Play all messages M6N Play greeting message M7N M6N Record greeting message For assistance, please visit http://www.panasonic.com/help 41 Answering System Key Operation M8N Turn answering system on MPAUSEN Pause message*2 M9N or MSTOPN Stop recording Stop playback M0N Turn answering system off MGN M4N *3 Erase currently playing message MGN M5N Erase all messages MGN M6N Reset to a pre-recorded greeting message Erasing all messages 1 MMENUN M#N M3N M2N M5N 2 MCN / MDN: “Yes” A MSELECTN A MOFFN Voice memo Available for: KX-TG6641 series (page 3) Recording a voice memo You can use the base unit to leave a voice memo (voice message) for yourself or someone else (3 minutes max.). Voice memos can be played back later with the same operation used to play back answering system messages. *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume playback: MCN / MDN: “Playback” A MSELECTN *3 You can also erase as follows: MERASEN A MCN / MDN: “Yes” A MSELECTN Calling back (Caller ID subscribers only) Press MPAUSENduring playback. MCN / MDN: “Call back” A MSELECTN Editing the number before calling back Press MPAUSEN during playback. Press MEDITNrepeatedly until the phone number is shown in the desired format (page 36). A M 42 MMEMON To stop recording, press MnN (STOP). After the unit beeps, speak clearly about 20 cm (8 inches) away from the microphone. Remote operation If caller information is received for the call, you can call the caller back while listening to a message. Using a touch-tone phone, you can call your phone number from outside and access the unit to listen to messages or change answering system settings. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Remote access code MCN / MDN: “Edit & Call” A MSELECTN A 3-digit remote access code must be entered when operating the answering system remotely. This code prevents unauthorized parties from listening to your messages remotely. The default setting is“111”. For assistance, please visit http://www.panasonic.com/help Answering System Important: R To prevent unauthorized access to this product, we recommend that you regularly change the remote code. MMENUN M#N M3N M0N M6N Note: R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit disconnects your call. Enter the desired 3-digit remote access code. Remote commands MSAVEN A MOFFN Deactivating remote operation Press MGN in step 2 on “Remote access code ”, page 42. R The entered remote access code is deleted. Using the answering system remotely 1 Dial your phone number from a touch-tone phone. You can press dial keys to access certain answering system functions without waiting for the voice guidance to prompt you. Key Operation M1N Repeat message (during playback)*1 M2N Skip message (during playback) M4N Play new messages M5N Play all messages M9N Stop playback*2 Start voice guidance*3 After the greeting message starts, enter your remote access code. Follow the voice guidance prompts as necessary or control the unit using remote commands (page 43). M0N Turn answering system off MGN M4N Erase currently playing message MGN M5N Erase all messages When finished, hang up. MGN M#N End remote operation (or hang up) Voice guidance n When the English voice guidance is selected During remote operation, the unit’s voice guidance starts and prompts you to press M1N to perform a specific operation, or press M2N to listen to more available operations. n When the Spanish voice guidance is selected To start the voice guidance, press M9N. The voice guidance announces the available remote commands (page 43). *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 For English voice guidance only *3 For Spanish voice guidance only Turning on the answering system remotely If the answering system is off, you can turn it on remotely. Dial your phone number from a touch-tone phone. Let the phone ring 15 times. R A long beep is heard. For assistance, please visit http://www.panasonic.com/help 43 Answering System Enter your remote access code within 10 seconds after the long beep. R The greeting message is played back. R You can either hang up, or enter your remote access code again and begin remote operation (page 42). Answering system settings Number of rings before the unit answers a call You can change the number of times the phone rings “Ring count” before the unit answers calls. You can select 2 to 7 rings, or“Toll saver”. The default setting is “4 rings”. “Toll saver”: The unit’s answering system answers at the end of the 2nd ring when new messages have been recorded, or at the end of the 5th ring when there are no new messages. If you call your phone from outside to listen to new messages (page 42), you know that there are no new messages when the phone rings for the 3rd time. You can then hang up without being charged for the call. MMENUN M#N M2N M1N M1N MCN / MDN: Select the desired setting.AMSAVEN A MOFFN For voice mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, call waiting, voice mail, and unlimited local/ regional/long distance calls, please note the following: R To use the voice mail service provided by your service provider/ 44 telephone company rather than the unit’s answering system, turn off the answering system (page 39). R To use this unit’s answering system rather than the voice mail service provided by your service provider/ telephone company, please contact your service provider/telephone company to deactivate your voice mail service. If your service provider/telephone company cannot do this: – Set this unit’s “Ring count” setting so that this unit’s answering system answers calls before the voice mail service of your service provider/telephone company does. It is necessary to check the number of rings required to activate the voice mail service provided by your service provider/telephone company before changing this setting. – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller. The default setting is “3 min”. MMENUN M#N M3N M0N M5N MCN / MDN: Select the desired setting. A MSAVEN A MOFFN Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time ”, page 44. For assistance, please visit http://www.panasonic.com/help Answering System Note: R When you select “Greeting only”: – If you do not record your own message, the unit will play the pre-recorded greeting-only message asking callers to call again later. – If you use your own message, record the greeting-only message asking callers to call again later (page 44). Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. The default setting is “On”. Important: R If you stored the voice mail access number (page 46), the message indicator also flashes for newly recorded voice mail messages (page 47). MMENUN M#N M3N M4N M0N MCN / MDN: Select the desired setting. A MSAVEN A MOFFN Note: R While message alert is on, battery operating time is shortened (page 10). For assistance, please visit http://www.panasonic.com/help 45 Voice Mail Service number and the password as necessary. Contact your service provider/telephone company for the required pause time. Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/ telephone company, not your telephone. Please contact your service provider/ telephone company for details of this service. Important: R To use the voice mail service provided by your service provider/ telephone company rather than the unit’s answering system, turn off the answering system (page 39). For details, see page 44. R You need to store the voice mail access number to activate the message alert feature (page 45) for voice mail service. Storing the voice mail (VM) access number In order to listen to your voice mail messages, you must dial your service provider/telephone company’s voice mail access number. Once you have stored your voice mail access number, you can dial it automatically (page 47). MMENUN M#N M3N M3N M1N Enter your access number (24 digits max.). A MSAVEN A MOFFN Note: R When storing your voice mail access number and your mailbox password, press MPAUSEN to add pauses (page 14) between the access 46 Example: 1-222-333-4444 VM access number PPPP 8888 Pauses Password To erase the voice mail access number MMENUN M#N M3N M3N M1N Press and hold MCLEARN until all digits are erased. A MSAVEN A MOFFN Voice mail (VM) tone detection Your service provider/telephone company sends special signals (sometimes called“voice mail tones”or“stutter tones”) to the unit to let you know you have new voice mail messages. If you hear a series of dial tones followed by a continuous dial tone N, you have new after you press M voice mail messages. Soon after you hang up a call or after the phone stops ringing, your unit checks the phone line to see if new voice mail messages have been recorded. Turn this feature off when: – You do not subscribe to voice mail service. – Your service provider/telephone company does not send voice mail tones. – Your phone is connected to a PBX. If you are not sure which setting is required, contact your service provider/ telephone company. Turning VM tone detection on/off The default setting is “On”. For assistance, please visit http://www.panasonic.com/help Voice Mail Service MMENUN M#N M3N M3N M2N MCN / MDN: Select the desired setting. A MSAVEN A MOFFN have to dial your access number manually. *1 KX-TG6641 series: page 3 Listening to voice mail messages The unit lets you know that you have new voice mail messages in the following ways: – “New Voice Mail” is displayed on the handset and base unit *1 if message indication service is available. – The message indicator on the handset flashes slowly if the message alert feature is turned on (“Message alert”, page 45). *1 KX-TG6641 series:page 3 MVMN or MMENUN M#N M3N M3N M0N R The speakerphone turns on. R If there are no new messages in the voice mail, MVMN is not displayed. Follow the pre-recorded instructions. When finished, press MOFFN. Note: R If the handset and base unit *1 still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding M#N until the handset or base unit *1 beeps. R If your voice mail service uses voice mail tones and a message is over 3 minutes long, the handset may not indicate new messages. R If your voice mail service uses voice mail tones, the tones are heard from any phone connected to the same line. If you want to use another phone to listen to voice mail messages, you For assistance, please visit http://www.panasonic.com/help 47 Intercom/Locator Intercom Intercom calls can be made: – between handsets – between the handset and base unit Note: R If you receive an outside call while talking on the intercom, you hear 2 tones. – To answer the call with the handset, press MOFFN, then press N. – To answer the call with the base N 2 times. unit, press M R When paging unit(s), the paged unit(s) beeps for 1 minute. R To stop paging, press MINTERCOMN. When you finish talking, press MINTERCOMN. Answering an intercom call Handset Press M Press MINTERCOMN to answer the page. When you finish talking, press MINTERCOMN. N to answer the page. When you finish talking, press MOFFN. Base unit Making an intercom call Handset MMENUN MINTN MCN / MDN: Select the desired unit. A MSELECTN R To stop paging, press MOFFN. You can locate a misplaced handset by paging it. Base unit: MLOCATORN R All registered handsets beep for 1 minute. To stop paging: Base unit: Press MLOCATORN. Handset: Press M N, then press MOFFN. When you finish talking, press MOFFN. Base unit n KX-TG6631 series: page 3 1 Press MINTERCOMN. R All registered handsets beep for 1 minute. R To stop paging, press MINTERCOMN. When you finish talking, press MINTERCOMN. n KX-TG6641 series: page 3 1 Press MINTERCOMN. When 2 or more handsets are registered: – To page a specific handset, enter the handset number. – To page all handsets, press M0N or wait for a few seconds. 48 Handset locator Transferring calls, conference calls Outside calls can be transferred or a conference call with an outside party can be made: – between 2 handsets – between the handset and base unit For assistance, please visit http://www.panasonic.com/help Intercom/Locator Handset During an outside call, press MINTN to put the call on hold. MCN / MDN: Select the desired unit. A MSELECTN Wait for the paged party to answer. R If the paged party does not answer, press M N to return to the outside call. To complete the transfer: PressMOFFN. R The outside call is being routed to the destination unit. To establish a conference call: Press MCONFN. R To leave the conference, press MOFFN. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. Base unit n KX-TG6631 series: page 3 1 During an outside call, press MINTERCOMN. R All registered handsets beep for 1 minute. Wait for the paged party to answer. R If paged party does not answer, press MINTERCOMN to return to the outside call. To complete the transfer: Press M N. R The outside call is being routed to the handset. To establish a conference call: Press M N and then press M N again. R To leave the conference, press M N. The other 2 parties can continue the conversation. n KX-TG6641 series:page 3 1 During an outside call, press MINTERCOMN. When 2 or more handsets are registered: – To page a specific handset, enter the handset number. – To page all handsets, press M0N or wait for a few seconds. Wait for the paged party to answer. R If paged party does not answer, press MINTERCOMN to return to the outside call. To complete the transfer: Press M N. R The outside call is being routed to the handset. To establish a conference call: Press MCONFN. R To leave the conference, press M N. The other 2 parties can continue the conversation. R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. Answering a transferred call Handset Press M N to answer the page. Base unit Press M N to answer the page. For assistance, please visit http://www.panasonic.com/help 49 Useful Information Wall mounting Mount the unit on a wall then slide down to secure in place. The base unit can be mounted on a wall by revolving the bracket to “WALL” position (default: “DESK” stand position). 83 mm (31/4 inches) or 102 mm (4 inches) Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. Wall phone plate Base unit 1 Turn the bracket 180 degrees 83 mm (31/4 inches) counterclockwise in the “WALL” direction until a click is heard. Bottom 102 mm 1 (4 inches) To stand on a desk R The bracket cannot be removed. Do not turn the bracket more than 180 degrees. Tuck in the telephone line cord (A). Connect the AC adaptor cord and telephone line cord (B). Turn the bracket 180 degrees clockwise from the “WALL” position to the “DESK” direction until a click is heard. Bottom Hooks 50 For assistance, please visit http://www.panasonic.com/help Useful Information Charger Drive the screws (not supplied) into the wall. 25.4 mm (1 inch) Screws Hooks For assistance, please visit http://www.panasonic.com/help 51 Useful Information Error messages Display message Cause/solution Base no power R The handset has lost communication with the base unit. Move closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset’s registration may have been canceled. Re-register the handset (page 34). or No link. Re-connect base AC adaptor. Busy R The called unit is in use. R Other units are in use and the system is busy. Try again later. R The handset you are using is too far from the base unit. Move closer and try again. Call phone company for your access # R You have not stored the voice mail access number. Store the number (page 46). Check tel line R The supplied telephone line cord has not been connected yet or not connected properly. Check the connections (page 9). Error!! R Recording was too short. Try again. Invalid R There is no handset registered to the base unit matching the handset number you entered. R The handset is not registered to the base unit. Register the handset (page 34). Requires subscription to Caller ID. R You must subscribe to a Caller ID service. Once you receive caller information after subscribing to a Caller ID service, this message will not be displayed. Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 4, 6. 52 For assistance, please visit http://www.panasonic.com/help Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then insert the batteries into the handset again. General use Problem Cause/solution The handset does not turn on even after installing charged batteries. R Place the handset on the base unit or charger to turn on the handset. The unit does not work. R Make sure the batteries are installed correctly (page 9). R Fully charge the batteries (page 9). R Check the connections (page 9). R Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. R The handset has not been registered to the base unit. Register the handset (page 34). I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is not connected. Check the connections. R Disconnect the base unit from the telephone line and connect the line to a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your service provider/ telephone company. The indicator on the handset flashes slowly. R New messages have been recorded. Listen to the new messages (page 41). R New voice mail messages have been recorded. Listen to the new voice mail messages (page 47). Programmable settings Problem Cause/solution The display is in a language I cannot read. R Change the display language (page 14). I cannot register a handset to a base unit. R The maximum number of handsets (6) is already registered to the base unit. Cancel unused handset registrations from the base unit (page 34). For assistance, please visit http://www.panasonic.com/help 53 Useful Information Battery recharge Problem Cause/solution The handset beeps and/or flashes. R Battery charge is low. Fully charge the batteries (page 9). I fully charged the batteries, R Clean the battery ends ( , ) and the charge but contacts with a dry cloth and charge again. – still flashes, R It is time to replace the batteries (page 9). – is displayed, or – the operating time seems to be shorter. Making/answering calls, intercom Problem Cause/solution is displayed. R The handset is too far from the base unit. Move closer. R The base unit’s AC adaptor is not properly connected. Reconnect AC adaptor to the base unit. R The handset is not registered to the base unit. Register it (page 34). Noise is heard, sound cuts in and out. R You are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ ADSL provider for details. The handset does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 17). R Silent mode is turned on. Turn it off (page 32). The base unit does not ring. R The ringer volume is turned off. Adjust the ringer volume (page 17). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 15). R The handset is too far from the base unit. Move closer and try again. I cannot make long distance calls. R Make sure that you have long distance service. 54 For assistance, please visit http://www.panasonic.com/help Useful Information Caller ID/Talking Caller ID Problem Cause/solution Caller information is not displayed. R You must subscribe to Caller ID service. Contact your service provider/telephone company for details. R If your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack. R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ ADSL provider for details. R The name display service may not be available in some areas. Contact your service provider/ telephone company for details. R Other telephone equipment may be interfering with this unit. Disconnect the other equipment and try again. Caller information is not announced. R The handset or base unit’s ringer volume is turned off. Adjust it (page 18,28). R The Talking Caller ID feature is turned off. Turn it on (page 29). R The number of rings for the answering system is set to “2 rings” or “Toll saver”. Select a different setting (page 44). R If the base unit and another handset are having an intercom call, your handset does not announce caller information. Caller information is displayed or announced late. R Depending on your service provider/telephone company, the unit may display or announce the caller’s information at the 2nd ring or later. R Move closer to the base unit. The caller list/incoming phone numbers are not edited automatically. R The Caller ID number auto edit feature is turned off. Turn it on and try again (page 29). R You need to call back the edited number to activate Caller ID number auto edit. I cannot dial the phone number edited in the caller list. R The phone number you dialed might have been edited incorrectly (for example, the long distance“1”or the area code is missing). Edit the phone number with another pattern (page 36). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to“Manual”(off) (page 28). For assistance, please visit http://www.panasonic.com/help 55 Useful Information Problem Cause/solution The 2nd caller’s information is not displayed during an outside call. R In order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service. After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID). Answering system Problem Cause/solution The unit does not record new messages. R The answering system is turned off. Turn it on (page 39). R The message memory is full. Erase unnecessary messages (page 41). R The recording time is set to “Greeting only”. Change the setting (page 44). R If you subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your telephone. Change the unit’s number of rings setting or contact your service provider/telephone company (page 44). I cannot operate the answering system. R Someone is using the unit. Wait for the other user to finish. R A caller is leaving a message. Wait for the caller to finish. R The handset is too far from the base unit. Move closer. I cannot operate the R The remote access code is not set. Set the remote answering system remotely. access code (page 42). R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 42). R Press each key firmly. R The answering system is turned off. Turn it on (page 43). 56 For assistance, please visit http://www.panasonic.com/help Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture has entered the handset/base unit. R Disconnect the AC adaptor and telephone line cord from the base unit. Remove the batteries from the handset and leave to dry for at least 3 days. After the handset/base unit are completely dry, reconnect the AC adaptor and telephone line cord. Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help 57 Useful Information FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If requested, this number must be provided to the telephone company. R Registration No....(found on the bottom of the unit) R Ringer Equivalence No. (REN)....0.1B A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with the product. It is designed to be connected to a compatible modular jack that is also compliant. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for the product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 58 The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Service Center or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS: For assistance, please visit http://www.panasonic.com/help Useful Information 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Privacy of communications may not be ensured when using this phone. Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and receiver. – Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. – Consult the dealer or an experienced radio/ TV technician for help. Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. FCC RF Exposure Warning: R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, the base unit must be installed and operated 20 cm (8 inches) or more between the product and all person’s body (excluding extremities of hands, wrist and feet). R This product may not be collocated or operated in conjunction with any other antenna or transmitter. R The handset may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. Notice R FCC ID can be found inside the battery compartment or on the bottom of the units. Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 For assistance, please visit http://www.panasonic.com/help 59 Guía Rápida Española Guía Rápida Española 60 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 61 Guía Rápida Española 62 Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) Guía Rápida Española Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés) 63 Appendix Customer services Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (1-800-211-7262), Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.) Panasonic Service and Technology Company 20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.) TTY users (hearing or speech impaired users) can call 1-866-605-1277. 64 For assistance, please visit http://www.panasonic.com/help Appendix Warranty (For United States and Puerto Rico) PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) Year During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new. Ship-In Service For assistance in the continental United States and Puerto Rico in obtaining repairs please ship the product prepaid to: PSTC (Panasonic) Exchange Center, 4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 panacare@us.panasonic.com When shipping the unit carefully pack in a padded shipping carton, include all accessories, and send it prepaid. Include a letter detailing the complaint, a return address and provide a day time phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking number for your records. A copy of valid registered receipt is required under the 1 year parts and labor Limited Warranty. For Limited Warranty service for headsets if a headset is included with this product please follow instructions above. IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. For assistance, please visit http://www.panasonic.com/help 65 Appendix Limited Warranty Limits And Exclusions This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, setup adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. When you ship the product L Carefully pack your unit, preferably in the original carton. L Attach a letter, detailing the symptom. L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products. 66 For assistance, please visit http://www.panasonic.com/help Index Index Date and time: 14 Dialing mode: 15 Display Language: 14 4-way conference: 20 Additional handset: 34 Alarm: 32 Answering calls: 17 Answering system Call screening: 39 Erasing messages: 41, 42, 43 Greeting message: 40 Greeting only: 44 Listening to messages: 40, 41, 43 MEMO: 42 Number of rings: 44 Recording time: 44 Remote access code: 42 Remote operation: 42 Ring count: 44 Toll saver: 44 Turning on/off: 39, 42, 43 Auto talk: 17 Eco mode: 10 Equalizer: 19 Error messages: 52 Flash: 19 Groups: 22, 36 Handset Deregistration: 34 Locator: 48 Name: 33 Registration: 34 Hold: 18 Battery: 9, 10 Belt clip: 13 Booster (Clarity booster): 19 Call block: 33 Call share: 20, 30 Call waiting: 19 Call Waiting Caller ID: 19 Caller ID number auto edit: 37 Caller ID service: 35 Caller list: 36 Caller list edit: 36 Chain dial: 24 CID (Caller ID): 36 Conference calls: 48 Control type: 11 Intercom: 48 Making calls: 16 Missed calls: 35 Mute: 18 Pause: 17 Phonebook: 22 Power failure: 20 Redialing: 16 67 Index Ringer (Handset): 28 Ringer ID: 36 Ringer tone: 36 Rotary/pulse service: 19 Silent mode: 32 Speed dial: 25 SP-PHONE (Speakerphone): 16 Talking caller ID: 35 Temporary tone dialing: 19 Transferring calls: 48 Troubleshooting: 53 TTY: 64 VM (Voice mail): 46 Voice guidance language: 15 Voice mail: 44, 46 Volume Receiver: 16 Ringer (Base unit): 18 Ringer (Handset): 17 Speaker: 16 Wall mounting: 50 68 Notes 69 Notes 70 Notes 71 IMPORTANT! If your product is not working properly. . . 1 Reconnect AC adaptor to the base unit. 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. Visit our Web site: http://www.panasonic.com/help L FAQ and troubleshooting hints are available. For your future reference We recommend keeping a record of the following information to assist with any repair under warranty. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. One Panasonic Way, Secaucus, New Jersey 07094 © Panasonic System Networks Co., Ltd. 2010 Printed in Malaysia PNQX3143ZA DM1110DW0
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