Panasonic of North America 96NKX-TGA410 FCC Part 15 D / DECT Cordless Telephone Handset User Manual

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Date Submitted	2010-12-21 00:00:00
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TG413x(e).book Page 1 Friday, September 24, 2010 8:45 AM
Operating Instructions
Digital Cordless Answering System
Model No.
KX-TG4132
KX-TG4131
KX-TG4133
KX-TG4132
KX-TG4134
KX-TG4133
KX-TG4134
Model shown is KX-TG4132.
Before initial use, see “Getting Started”
on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte “Guía Rápida Española”, página 46.
This unit is compatible with Caller ID. You must subscribe to the appropriate service
offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
TG413x(e).book Page 2 Friday, September 24, 2010 8:45 AM
Table of Contents
Introduction
Useful Information
Model composition. . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . 3
Wall mounting . . . . . . . . . . . . . . . . . . . . . . . 37
Error messages. . . . . . . . . . . . . . . . . . . . . . 39
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 40
FCC and other information . . . . . . . . . . . . . 44
Important Information
For your safety. . . . . . . . . . . . . . . . . . . . . . .
Important safety instructions . . . . . . . . . . . .
For best performance . . . . . . . . . . . . . . . . .
Other information . . . . . . . . . . . . . . . . . . . . .
Specifications. . . . . . . . . . . . . . . . . . . . . . . .
Getting Started
Setting up. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Note when setting up . . . . . . . . . . . . . . . . . 10
Intelligent eco mode. . . . . . . . . . . . . . . . . . 11
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Initial settings . . . . . . . . . . . . . . . . . . . . . . . 12
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering calls . . . . . . . . . . . . . . . . . . . . . 14
Useful features during a call . . . . . . . . . . . 15
Shared Phonebook
Shared phonebook . . . . . . . . . . . . . . . . . . 17
Programming
Programmable settings . . . . . . . . . . . . . . . 19
Special programming . . . . . . . . . . . . . . . . . 23
Registering a unit. . . . . . . . . . . . . . . . . . . . 25
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . 26
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Answering System
Answering system . . . . . . . . . . . . . . . . . . .
Turning the answering system on/off . . . . .
Greeting message . . . . . . . . . . . . . . . . . . .
Listening to messages using the base unit
Listening to messages using the handset .
Remote operation . . . . . . . . . . . . . . . . . . .
Answering system settings . . . . . . . . . . . .
29
29
29
30
30
31
32
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . 34
Intercom/Locator
Intercom. . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Handset locator . . . . . . . . . . . . . . . . . . . . . 36
Transferring calls, conference calls . . . . . . 36
Guía Rápida Española
Guía Rápida Española . . . . . . . . . . . . . . . . 46
Appendix
Customer services . . . . . . . . . . . . . . . . . . . 50
Warranty (For United States and Puerto Rico)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
TG413x(e).book Page 3 Friday, September 24, 2010 8:45 AM
Introduction
Model composition
Series
Model No.
KX-TG4131
series
Base unit
Handset
Part No.
Part No.
KX-TG4132
KX-TG4131
KX-TGA410
Quantity
KX-TG4133
KX-TG4131
KX-TGA410
KX-TG4134
KX-TG4131
KX-TGA410
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
Accessory information
Supplied accessories
Quantity
No.
Accessory item/
Order number
AC adaptor/PNLV226Z
Telephone line cord/
PQJA10075Z
Rechargeable batteries/
HHR-4DPA
Wall mounting adaptor/
PQKL10088Z1
Handset cover*1/
PNYNTGA652BR
Charger/PNLC1018Z
KX-TG4132
KX-TG4133
KX-TG4134
*1 The handset cover comes attached to the handset.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 4 Friday, September 24, 2010 8:45 AM
Introduction
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 50).
Accessory item
Order number
Rechargeable
batteries
HHR-4DPA*1
L To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
T-adaptor
KX-J66
Range extender
KX-TGA405*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By installing this unit, you can extend the range of your phone system to include areas where
reception was previously not available. Up to 2 range extenders can be registered to the base
unit. This product can be purchased online. Please visit our Web site:
http://www.panasonic.com/RangeExtender
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 5 Friday, September 24, 2010 8:45 AM
Introduction
Expanding your phone system
Optional handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a single base
unit.
L Optional handsets may be a different color from that of the supplied handsets.
Feature
KX-TGA410
KX-TGA660
KX-TGA659
Display size
1.8 inches
1.8 inches
1.9 inches
Button size
Large
Large
Handset
Speed dial*1
–
Extra large
–
*1 You can make a call using a speed dial key on the handset as well as the base unit if your
unit has the speed dial feature.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 6 Friday, September 24, 2010 8:45 AM
Important Information
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before using the
product to ensure proper and safe operation of your
product.
WARNING
Power connection
L Use only the power source marked on the product.
L Do not overload power outlets and extension
cords. This can result in the risk of fire or electric
shock.
L Completely insert the AC adaptor/power plug into
the power outlet. Failure to do so may cause
electric shock and/or excessive heat resulting in a
fire.
L Regularly remove any dust, etc. from the AC
adaptor/power plug by pulling it from the power
outlet, then wiping with a dry cloth. Accumulated
dust may cause an insulation defect from moisture,
etc. resulting in a fire.
L Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual
noise. These conditions can cause fire or electric
shock. Confirm that smoke has stopped emitting
and contact the Panasonic Call Center at 1-800211-PANA (1-800-211-7262).
L Unplug from power outlets and never touch the
inside of the product if its casing has been broken
open.
L Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
L To prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
L Do not place or use this product near automatically
controlled devices such as automatic doors and
fire alarms. Radio waves emitted from this product
may cause such devices to malfunction resulting in
an accident.
L Do not allow the AC adaptor or telephone line cord
to be excessively pulled, bent or placed under
heavy objects.
Operating safeguards
L Unplug the product from power outlets before
cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers, etc.)
onto the telephone line cord plug, or allow it to
become wet at all. This may cause a fire. If the
telephone line cord plug becomes wet,
immediately pull it from the telephone wall jack,
and do not use.
Medical
L Consult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from
external RF (radio frequency) energy. (The product
operates in the frequency range of 1.92 GHz to
1.93 GHz, and the RF transmission power is 115
mW (max.).)
L Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do
so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
Installation and location
L Never install telephone wiring during an electrical
storm.
L Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying telephone
lines.
L The AC adaptor is used as the main disconnect
device. Ensure that the AC outlet is installed near
the product and is easily accessible.
L This product is unable to make calls when:
– the handset batteries need recharging or have
failed.
– there is a power failure.
Battery
L We recommend using the batteries noted on page
4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
L Do not mix old and new batteries.
L Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if
swallowed.
L Exercise care when handling the batteries. Do not
allow conductive materials such as rings,
bracelets, or keys to touch the batteries, otherwise
a short circuit may cause the batteries and/or the
conductive material to overheat and cause burns.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 7 Friday, September 24, 2010 8:45 AM
Important Information
L Charge the batteries provided with or identified for
use with this product only, in accordance with the
instructions and limitations specified in this
manual.
L Only use a compatible base unit (or charger) to
charge the batteries. Do not tamper with the base
unit (or charger). Failure to follow these
instructions may cause the batteries to swell or
explode.
Attention:
L For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with
no obstructions between the handset and base
unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices,
or other phones.
– facing away from radio frequency transmitters,
such as external antennas of mobile phone cell
stations. (Avoid putting the base unit on a bay
window or near a window.)
L Coverage and voice quality depends on the local
environmental conditions.
L If the reception for a base unit location is not
satisfactory, move the base unit to another location
for better reception.
Environment
A nickel metal hydride battery that is recyclable
powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
Important safety instructions
When using your product, basic safety precautions
should always be followed to reduce the risk of fire,
electric shock, and injury to persons, including the
following:
1. Do not use this product near water for example,
near a bathtub, washbowl, kitchen sink, or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless
type) during an electrical storm. There may be a
remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in
the vicinity of the leak.
4. Use only the power cord and batteries indicated in
this manual. Do not dispose of batteries in a fire.
They may explode. Check with local codes for
possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
L Keep the product away from electrical noise
generating devices, such as fluorescent lamps and
motors.
L The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct
sunlight.
L Do not place heavy objects on top of the product.
L When you leave the product unused for a long
period of time, unplug the product from the power
outlet.
L The product should be kept away from heat
sources such as heaters, kitchen stoves, etc. It
should not be placed in rooms where the
temperature is less than 0 °C (32 °F) or greater
than 40 °C (104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be shortened
when the product is used in the following places:
Near obstacles such as hills, tunnels,
underground, near metal objects such as wire
fences, etc.
L Operating the product near electrical appliances
may cause interference. Move away from the
electrical appliances.
Routine care
L Wipe the outer surface of the product with a
soft moist cloth.
L Do not use benzine, thinner, or any abrasive
powder.
Base unit location/avoiding noise
The base unit and other compatible Panasonic units
use radio waves to communicate with each other.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 8 Friday, September 24, 2010 8:45 AM
Important Information
Other information
CAUTION: Risk of explosion if battery is replaced by
an incorrect type. Dispose of used batteries according
to the instructions.
Notice for product disposal, transfer, or
return
L This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that you
erase information such as phonebook or caller list
entries from the memory before you dispose of,
transfer, or return the product.
■ Power consumption:
Base unit:
Standby: Approx. 0.7 W
Maximum: Approx. 3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
■ Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative
air humidity (dry)
Note:
L Design and specifications are subject to change
without notice.
L The illustrations in these instructions may vary
slightly from the actual product.
Notice
Specifications
■ Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
■ Frequency range:
1.92 GHz to 1.93 GHz
■ RF transmission power:
115 mW (max.)
■ Power source:
120 V AC, 60 Hz
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 9 Friday, September 24, 2010 8:45 AM
Getting Started
Battery installation
Setting up
Connections
L Use only the supplied Panasonic AC
adaptor PNLV226.
L USE ONLY Ni-MH batteries AAA (R03)
size.
L Do NOT use Alkaline/Manganese/Ni-Cd
batteries.
L Confirm correct polarities (S, T).
■ Base unit
Hook
“Click”
Hooks
Press plug
firmly.
Rechargeable Ni-MH ONLY
(120 V AC, 60 Hz)
“Click”
To single-line
telephone jack
(RJ11C)
Correct
DSL/ADSL filter*
Wrong
L When the date and time setting is
displayed, see page 12.
*DSL/ADSL filter (not supplied) is required if
you have DSL/ADSL service.
■ Charger
Battery charge
Charge for about 7 hours.
Hooks
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 10 Friday, September 24, 2010 8:45 AM
Getting Started
L When the batteries are fully charged, the
charge indicator goes off and “Fully
charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
L Wipe the battery ends (S, T) with a dry
cloth.
L Avoid touching the battery ends (S, T) or
the unit contacts.
Note for battery charge
L It is normal for the handset to feel warm
during charging.
L Clean the charge contacts of the handset,
base unit, and charger with a soft and dry
cloth once a month. Clean more often if the
unit is exposed to grease, dust, or high
humidity.
Battery level
Icon
High
Medium
0)4
Note when setting up
Note for connections
L The AC adaptor must remain connected at
all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a
vertically oriented or floor-mounted AC
outlet. Do not connect the AC adaptor to a
ceiling-mounted AC outlet, as the weight of
the adaptor may cause it to become
disconnected.
During a power failure
The unit will not work during a power failure.
We recommend connecting a corded-type
telephone (without AC adaptor) to the same
telephone line or to the same telephone line
jack using a Panasonic T-adaptor (page 4).
Note for battery installation
L Use the supplied rechargeable batteries.
For replacement, we recommend using the
Panasonic rechargeable batteries noted on
page 4, 6.
10
Battery level
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation
Operating time
In continuous use
13 hours max.*1
Not in use
(standby)
11 days max.*1
*1 If Eco mode is on.
Note:
L Actual battery performance depends on
usage and ambient environment.
L Even after the batteries are fully charged,
the handset can be left on the base unit or
charger without any ill effect on the
batteries.
L The battery level may not be displayed
correctly after you replace the batteries. In
this case, place the handset on the base
unit or charger and let it charge for at least 7
hours.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 11 Friday, September 24, 2010 8:45 AM
Getting Started
Intelligent eco mode
This feature automatically reduces handset
power consumption by suppressing handset
transmission power when the handset is close
to the base unit.
L When this feature is activated, i is
displayed.
L Eco mode is turned off when the clarity
booster is activated (page 15).
Controls
Handset
A Charge indicator
Ringer indicator
Message indicator
B Nonslip pad
L Nonslip pad offers support when you
cradle the handset between your
shoulder and ear.
C Speaker
D {C} (TALK)
E {s} (SP-PHONE: Speakerphone)
F Dial keypad ( * : TONE)
G Receiver
H Display
I {OFF}
J {FLASH} {CALL WAIT}
K Microphone
L Charge contacts
■ Control type
A Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select the
feature shown directly above it on the
display.
B Navigator key
– {^}, {V}, {<}, or {>}: Scroll through
various lists and items.
– ? VOL. (Volume: {^} or {V}): Adjust the
receiver or speaker volume while talking.
– {<} CID (Caller ID): View the caller list.
– {>} REDIAL: View the redial list.
Base unit
D E F
G H I
A Charge contacts
For assistance, please visit http://www.panasonic.com/help
11
TG413x(e).book Page 12 Friday, September 24, 2010 8:45 AM
Getting Started
Speaker
Message counter
{ERASE}
{■} (STOP)
{+}/{-} (Volume up/down)
{7}/{8} (Repeat/Skip)
G {6} (PLAY)
Message indicator
H {LOCATOR}
I {ANSWER ON/OFF}
ANSWER ON/OFF indicator
Display
Handset display items
Item
Meaning
Within base unit range
Out of base unit range
The line is in use.
L When flashing:
The call is put on hold.
L When flashing rapidly:
An incoming call is now
being received.
Eco mode is on. (page 11)
Equalizer is set. (page 16)
Speakerphone is on. (page
14)
Ringer volume is off. (page
20)
Silent mode is on. (page
23)
Call sharing mode is off.
(page 21)
Alarm is on. (page 23)
Handset number
Battery level
Blocked call (page 24)
Clarity booster is on. (page
16)
12
Item
Meaning
In use
Answering system is being
used by another handset
or the base unit.
Line in
use
Someone is using the line.
Base unit display items
Item
Meaning
9@
Answering system
answers calls with a
greeting message and
caller messages are not
recorded. (“Selecting
“Greeting only””, page 33)
Initial settings
■ Direct command code:
Programmablesettingss can be accessed
by pressing {MENU}, ( and then the
corresponding code on the dial keypad
(page 19).
Example: Press {MENU}(1)1.
■ Symbol meaning:
Example: {r}: “Off”
Press {V} or {^} to select the words in
quotations.
Important:
L When you install the batteries for the first
time, the handset prompts you to set date
and time. First press {SELECT}, then
proceed to step 2 in “Date and time”, page
12.
Date and time
1 {MENU}(1)1
2 Enter the current month, date, and year
by selecting 2 digits for each.
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 13 Friday, September 24, 2010 8:45 AM
Getting Started
Example: July 15, 2011
)7 15 11
{OK}
Enter the current hour and minute (12hour clock format) by selecting 2 digits for
each.
Example: 9:30
)9 3)
{AM/PM}: Select “AM” or “PM”.
{SAVE} s {OFF}
Note:
L When English is selected as the display
language, 12-hour clock format is used.
When Spanish is selected, 24-hour clock
format is used.
L The date and time may be incorrect after a
power failure. In this case, set the date and
time again.
Display language
You can select either “English” or
“Español” as the display language. The
default setting is “English”.
{MENU}(11)
{r}: Select the desired setting.
{SAVE} s {OFF}
Voice guidance language
You can select either “English” or
“Español” as the voice guidance language of
the answering system. The default setting is
“English”.
{MENU}(112
{r}: Select the desired setting.
{SAVE} s {OFF}
Dialing mode
If you cannot make calls, change this setting
according to your telephone line service. The
default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
{MENU}(12)
{r}: Select the desired setting.
{SAVE} s {OFF}
For assistance, please visit http://www.panasonic.com/help
13
TG413x(e).book Page 14 Friday, September 24, 2010 8:45 AM
Making/Answering Calls
Making calls
Lift the handset and dial the phone
number.
L To correct a digit, press {CLEAR}.
Press {C} or {CALL}.
When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Using the speakerphone
Dial the phone number and press {s}.
L Speak alternately with the other party.
When you finish talking, press {OFF}.
Note:
L For best performance, use the
speakerphone in a quiet environment.
L To switch back to the receiver, press
{s}/{C}.
Adjusting the receiver or speaker
volume
Pause (for PBX/long distance service
users)
A pause is sometimes required when making
calls using a PBX or long distance service.
When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 18).
Example: If you need to dial the line access
number “9” when making outside calls with a
PBX:
Note:
L A 3.5 second pause is inserted each time
{PAUSE} is pressed. Repeat as needed to
create longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
Lift the handset and press {C} or {s}
when the unit rings.
L You can also answer the call by
pressing any dial key from ) to 9, *,
or (. (Any key answer feature)
When you finish talking, press {OFF} or
place the handset on the base unit or
charger.
Press {^} or {V} repeatedly while talking.
Making a call using the redial list
The last 5 phone numbers dialed are stored in
the redial list (each 48 digits max.).
1 {REDIAL} or {>} REDIAL
L If there is a new message in the voice
mail or answering system, {REDIAL}
is not displayed.
{r}: Select the desired phone number.
{C}
Erasing a number in the redial list
9 s {PAUSE}
Dial the phone number. s {C}
Auto talk
You can answer calls simply by lifting the
handset off the base unit or charger. You do
not need to press {C}. To turn this feature on,
see page 21.
{REDIAL} or {>} REDIAL
Adjusting the handset ringer volume
{r}: Select the desired phone number.
s {ERASE}
{r}: “Yes” s {SELECT}
■ While the handset is ringing for an
incoming call:
Press {^} or {V} repeatedly to select the
desired volume.
■ Programming the volume beforehand:
1 {MENU}(16)
2 {r}: Select the desired volume.
3 {SAVE} s {OFF}
14
{OFF}
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 15 Friday, September 24, 2010 8:45 AM
Making/Answering Calls
Temporary handset ringer off
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing {~}.
Adjusting the base unit ringer volume
Press {+} or {-} repeatedly to select the
desired volume.
L To turn the ringer off, press and hold {-}
until the unit beeps.
Note:
L {MUTE} is a soft key visible on the handset
display during a call.
Flash
{FLASH} allows you to use the special
features of your host PBX such as transferring
an extension call, or accessing optional
telephone services.
Note:
L To change the flash time, see page 21.
For call waiting or Call Waiting
Caller ID service users
Useful features during a
call
Hold
This feature allows you to put an outside call
on hold.
Press {MENU} during an outside call.
{r}: “Hold” s {SELECT}
To release hold, press {C}.
L Another handset user can take the call
by pressing {C}.
Note:
L If a call is kept on hold for more than 9
minutes, an alarm tone starts to sound and
the ringer indicator on the handset flashes
rapidly. After 1 additional minute on hold,
the call is disconnected.
L If another phone is connected to the same
line, you can also take the call by lifting its
handset.
Mute
While mute is turned on, you can hear the
other party, but the other party cannot hear
you.
Press {MUTE} during conversation.
L {MUTE} flashes.
To return to the conversation, press
{MUTE} again.
To use call waiting, you must first subscribe to
call waiting from your service
provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
receive a call while on the phone, you will hear
a call waiting tone.
If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
caller’s information is displayed after you hear
the call waiting tone on the handset.
Press {CALL WAIT} to answer the 2nd
call.
To switch between calls, press {CALL
WAIT}.
Note:
L Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing mode to
tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
Press * (TONE) before entering access
numbers which require tone dialing.
Handset clarity booster
This feature can improve sound clarity when
the handset is used in an area where there
may be interference. During an outside call,
For assistance, please visit http://www.panasonic.com/help
15
TG413x(e).book Page 16 Friday, September 24, 2010 8:45 AM
Making/Answering Calls
this feature is turned on automatically when
necessary.
L When this feature is turned on, ( is
displayed.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more naturalsounding voice that is easier to hear and
understand.
Press {MENU} while talking.
{r}: “Equalizer” s {SELECT}
{r}: Select the desired setting. s
{OK}
Note:
L When this feature is turned on, < is
displayed while talking.
L Depending on the condition and quality of
your telephone line, this feature may
emphasize existing line noise. If it becomes
difficult to hear, turn this feature off.
L This feature is not available while using the
speakerphone.
Call share
You can join an existing outside call.
To join the conversation, press {C} when the
other handset is on an outside call.
Note:
L A maximum of 4 parties (including 1 outside
party) can join a conversation using 3
extensions. (4-way conference)
L To prevent other users from joining your
conversations with outside callers, turn call
sharing mode off (page 21).
16
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TG413x(e).book Page 17 Friday, September 24, 2010 8:45 AM
Shared Phonebook
Shared phonebook
The shared phonebook allows you to make
calls without having to dial manually. Any
handset registered to the base unit can use
the shared phonebook. You can add 50 names
and phone numbers to the shared phonebook,
and assign each phonebook entry to the
desired group.
Important:
L Only 1 person can access the shared
phonebook at a time.
L Caller ID subscribers can use group ringer
tone features (page 26).
Adding entries
1 {C} s {ADD}
2 Enter the party’s name (16 characters
max.). s {OK}
Enter the party’s phone number (24 digits
max.). s {OK}
{r}: Select the desired group. s
{SELECT} 2 times
L To add other entries, repeat from step
2.
{OFF}
Character table for entering names
While entering characters, you can switch
between uppercase and lowercase by
pressing * (A→a).
Key
Character
’
–
Key
Character
L To enter another character that is located
on the same dial key, first press {>} to
move the cursor to the next space.
L If you do not press any dial key within 5
seconds after entering a character, the
character is fixed and the cursor moves to
the next space.
L in the above table represents a single
space.
Erasing the character or number
Press {<} or {>}. s {CLEAR}
L Press and hold {CLEAR} to erase all
characters or numbers.
Groups
Groups can help you find entries in the
phonebook quickly and easily. When adding
an entry to the phonebook, you can assign it to
one of 9 groups. You can change the names of
groups assigned for phonebook entries
(“Friends”, “Family”, etc.) and then search for
phonebook entries by group. The group ringer
tone feature is available for Caller ID
subscribers (page 26).
Changing group names
The default group name is “Group 1” to
“Group 9”.
1 {C} s {MENU}
2 {r}: “Group” s {SELECT}
3 {r}: Select the desired group. s
{SELECT}
4 {r}: “Group name” s {SELECT}
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17
TG413x(e).book Page 18 Friday, September 24, 2010 8:45 AM
Shared Phonebook
5 Edit the name (10 characters max.; page
{r}: Select the desired group (page 17).
s {SELECT}
{SELECT} s {OFF}
17). s {SAVE}
{OFF}
Finding and calling a phonebook
entry
Erasing entries
Erasing an entry
Scrolling through all entries
{C}
{r}: Select the desired entry.
Find the desired entry (page 18).
{ERASE}
{r}: “Yes” s {SELECT} s {OFF}
{C}
Erasing all entries
Searching by first character
{C}
Press the dial key () – 9 or () which
contains the character you are searching
for (page 17).
L Press the same dial key repeatedly to
display the first entry corresponding to
each character located on that dial
key.
L If there is no entry corresponding to
the character you selected, the next
entry is displayed.
{r}: Scroll through the phonebook if
necessary.
{C}
Searching by group
{C} s {GROUP}
{r}: Select the desired entry.
{r}: Select the group you want to search.
s {SELECT}
L If you select “All groups”, the unit
ends the group search.
{C}
Editing entries
1 Find the desired entry (page 18). s
{EDIT}
Edit the name if necessary (16 characters
max.; page 17). s {OK}
Edit the phone number if necessary (24
digits max.). s {OK}
18
{C} s {MENU}
{r}: “Erase all” s {SELECT}
{r}: “Yes” s {SELECT}
{r}: “Yes” s {SELECT}
{OFF}
Chain dial
This feature allows you to dial phone numbers
in the phonebook while you are on a call. This
feature can be used, for example, to dial a
calling card access number or bank account
PIN that you have stored in the phonebook,
without having to dial manually.
During an outside call, press {MENU}.
{r}: “Phonebook” s {SELECT}
{r}: Select the desired entry.
Press {CALL} to dial the number.
Note:
L When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press {PAUSE} to add
pauses after the number and PIN as
necessary (page 14).
L If you have rotary/pulse service, you need
to press * (TONE) before pressing
{MENU} in step 1 to change the dialing
mode temporarily to tone. When adding
entries to the phonebook, we recommend
adding * (TONE) to the beginning of
phone numbers you wish to chain dial
(page 17).
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 19 Friday, September 24, 2010 8:45 AM
Programming
Programmable settings
You can customize the unit by programming the following features using the handset.
To access the features, there are 2 methods.
■ Scrolling through the display menus
1 {MENU}
2 Press {V} or {^} to select the desired main menu. s {SELECT}
3 Press {V} or {^} to select the desired item from the next sub-menus. s {SELECT}
4 Press {V} or {^} to select the desired setting. s {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
■ Using the direct command code
1 {MENU} s Enter the desired code.
Example: Press {MENU}(16).
Select the desired setting. s {SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press {OFF}.
Note:
L In the following table, < > indicates the default settings.
L In the following table, + indicates the reference page number.
L Display menu order may vary depending on your model.
Display the menu tree and direct command code table
> Main menu: \ “Caller list” (Code: (213: page 27)
> Main menu: e “Answering device” (page 29)
Sub-menu 1
Sub-menu 2
Play new msg.
(msg.: message)
Setting
–
Code
–
#323
30
Play all msg.
–
–
#324
30
Erase all msg.*1
–
–
#325
31
–
#302
29
Greeting
Record
greeting*1
Settings
Check greeting
–
#303
30
Pre-recorded*1
(Reset to prerecorded greeting)
–
#304
30
32
Ring count*1
<4 rings>
#211
Recording time*1
<3 min>*2
#305
33
Remote code*1
<111>
#306
31
Screen call

#310
29
Answer on*1
–
–
#327
29
Answer off*1
–
–
#328
29
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19
TG413x(e).book Page 20 Friday, September 24, 2010 8:45 AM
Programming
> Main menu: g “V.M. access” (“V.M.”: Voice mail) (Code: (33): page 34)
> Main menu: 4 “Intercom” (Code: (274: page 36)
> Main menu: e “Set date & time”
Sub-menu 1
Sub-menu 2
Date and time*1
–
Alarm
–
Time
adjustment*1, *3
–
Setting
Code
–
#101
12
1: Once
2: Daily
0: 
#720
23
1: 
0: Manual
#226
–
> Main menu: c “Initial setting”
Sub-menu 1
Sub-menu 2
Setting
Code
Ringer setting
Ringer volume*4
(Handset)
0–6: Off–6 <6>
#160
–
Ringer tone*5, *6, *7
(Handset)
1–5: Tone 1–5

6–0: Melody 1–5
#161
–
Silent mode
– On/Off
1: On 0: 
#238
23
Silent mode
– Start/End
<11:00 PM/06:00
AM>
#237
–
Set date & time
Talking Caller
ID
Date and time*1
#101
12
Alarm
1 :Once
2: Daily
0: 
#720
23
Time adjustment*1, *3
1: 
0: Manual
#226
–
26
Handset
1:  0: Off
#162
Base unit*1
1: On 0: 
#*162
Handset name
–
–
#104
23
Call block*1
–
–
#217
24
Block w/o num*8
(Block calls without phone
number)
Store VM access#*1
(VM: Voice mail)
Voice mail
VM tone detect*1
1: On 0: 
–
#240
#331
34
1:  0: Off
#332
34
Message alert
–
1:  0: Off
#340
33
LCD contrast
(Display contrast)
–
1–6: Level 1–6 <3>
#145
–
20
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TG413x(e).book Page 21 Friday, September 24, 2010 8:45 AM
Programming
Setting
Code
Key tone*9
Sub-menu 1
Sub-menu 2
–
1:  0: Off
#165
–
Caller ID edit
(Caller ID number
auto edit)
–
1:  0: Off
#214
27
Auto talk*10
Set tel line
–
1: On 0: 
#200
14
Set dial mode*1
1: Pulse 2: 
#120
13
Set flash time*1, *11
0: 900 ms
1: <700 ms>
2: 600 ms
3: 400 ms
4: 300 ms
5: 250 ms
*: 200 ms
#: 160 ms
6: 110 ms
7: 100 ms
8: 90 ms
9: 80 ms
#121
15
Set line mode*1, *12
1: A 2: 
#122
–
1:  0: Off
#194
–
#130
25
Call sharing*1
Registration
–
Register handset
Deregistration*8
Change
language
Display
Voice prompt*1
–
–
1: 
2: Español
1: 
2: Español
#131
25
#110
13
#112
13
> Main menu: a “Customer support”*13 (Code: (68))
*1 If you program these settings using one of the handsets, you do not need to program the same
item using another handset.
*2 You can select the recording time “1 min”, “3 min”, and “Greeting only”. “Greeting
only” is not displayed when scrolling through the display menus. It is only available in direct
commands (page 33).
*3 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID auto”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 12).
*4 Ringer volume cannot be turned off for alarm, intercom calls, and paging.
*5 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone (tone 1 to
5). If you select a melody, you cannot distinguish lines by their ringers.
*6 If you select one of the melody ringer tones, the ringer tone continues to play for several
seconds even if the caller has already hung up. You may either hear a dial tone or no one on
the line when you answer the call.
*7 The preset melodies in this product are used with permission of © 2009 Copyrights Vision Inc.
*8 This menu is not displayed when scrolling through the display menus. It is only available in
direct commands.
For assistance, please visit http://www.panasonic.com/help
21
TG413x(e).book Page 22 Friday, September 24, 2010 8:45 AM
Programming
*9 Turn this feature off if you prefer not to hear key tones while you are dialing or pressing any
keys, including confirmation tones and error tones.
*10If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*11The flash time depends on your telephone exchange or host PBX. Contact your PBX supplier
if necessary. The setting should stay at “700 ms” unless pressing {FLASH} fails to pick up
the waiting call.
*12Generally, the line mode setting should not be changed. This setting automatically maintains
receiver volume at the proper level depending on the current telephone line condition. Set the
line mode to “A” if telephone line condition is not good.
*13The handset can display the Internet address where you can download the operating
instructions or get further information for this product, using your computer.
22
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TG413x(e).book Page 23 Friday, September 24, 2010 8:45 AM
Programming
Special programming
Alarm
An alarm sounds at the set time for 3 minutes
once or daily. Alarm can be set for each
handset.
Important:
L Set the date and time beforehand (page
12).
{MENU}(72)
{r}: Select the desired alarm option. s
{SELECT}
Off
Turns alarm off. Go to step
7.
Once
An alarm sounds once at the
set time.
Daily
An alarm sounds daily at the
set time. Go to step 4.
Enter the desired month and date. s
{OK}
Set the desired time.
for example, while sleeping. Silent mode can
be set for each handset.
Important:
L Set the date and time beforehand (page
12).
L We recommend turning the base unit ringer
off (page 15) in addition to turning the silent
mode on.
L If you have set the alarm, the alarm sounds
even if the silent mode is turned on.
Turning silent mode on/off
{SELECT} s {OFF}
L When the alarm is set, E is displayed.
Note:
L To stop the alarm, press any dial key or
place the handset on the base unit or
charger.
L When the handset is in use, the alarm will
not sound until the handset is in standby
mode.
Silent mode
Silent mode allows you to select a period of
time during which the handset will not ring for
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
{r}: Select “On” or “Off”. s {SAVE}
L If you select “Off”, press {OFF} to
exit.
Enter the desired hour and minute you
wish to start this feature.
{AM/PM}: Select “AM” or “PM”. s {OK}
{AM/PM}: Select “AM” or “PM”.
{AM/PM}: Select “AM” or “PM”. s {OK}
{r}: Select the desired alarm tone. s
{SELECT}
L We recommend selecting a different
ringer tone from the one used for
outside calls.
{MENU}(238
Enter the desired hour and minute you
wish to end this feature.
{SAVE} s {OFF}
L When the silent mode is set, & is
displayed.
Changing the start and end time
{MENU}(237
Continue from step 3, “Turning silent
mode on/off”, page 23.
Changing the handset name
Each handset can be given a customized
name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
handsets. You can also select whether or not
the handset name is displayed in standby
mode. The default setting is “No”. If you
select “Yes” without entering any handset
name, “Handset 1” to “Handset 6” is
displayed.
{MENU}(1)4
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23
TG413x(e).book Page 24 Friday, September 24, 2010 8:45 AM
Programming
2 Enter the desired name (max. 10
characters; see the character table, page
17).
L If not required, go to step 3.
{SAVE}
{r}: Select the desired setting. s
{SELECT}
{SELECT} s {OFF}
Call block (Caller ID subscribers
only)
This feature allows the unit to reject calls
when:
– the unit receives a call from a phone
number stored in the call block list as
unwanted (“Storing unwanted callers”, page
24).
– the unit receives a call without phone
number (“Block calls without phone
number”, page 24).
When a call is received, the unit rings for a
short time while the caller is being identified. If
the phone number matches an entry in the call
block list, the unit sends out a busy tone to the
caller, and then disconnects the call.
Important:
L When the unit receives a call from a number
that is stored in the call block list or a call
without a recognized phone number, the
call is logged in the caller list (page 27) with
$ after the call is disconnected.
Storing unwanted callers
You can store up to 30 phone numbers in the
call block list by using the caller list or by
entering the numbers directly.
Important:
L We recommend storing 10 digits (including
an area code). If only 7 digits are stored, all
numbers that have the same last 7 digits will
be blocked.
■ From the caller list:
1 {<} CID
2 {r}: Select the entry to be blocked.
L To edit the number, press {EDIT}
repeatedly until the phone number
is shown in the 10-digit format.
24
{SAVE}
{r}: “Call block” s {SELECT}
{r}: “Yes” s {SELECT}
Edit the phone number if necessary
(24 digits max.).
{SAVE} s {OFF}
■ By entering phone numbers:
1 {MENU}(217 s {ADD}
2 Enter the phone number (24 digits
max.).
L To erase a digit, press {CLEAR}.
{SAVE} s {OFF}
Blocking calls without phone number
You can reject a call without phone number
including “Out of area”, “Private
caller”, or “Long distance”.
1 {MENU}(24)
2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Viewing/editing/erasing call block
numbers
{MENU}(217
{r}: Select the desired entry.
L To exit, press {OFF}.
To edit a number:
{EDIT} s Edit the phone number. s
{SAVE} s {OFF}
To erase a number:
{ERASE} s {r}: “Yes” s {SELECT}
s {OFF}
Note:
L When editing, press the desired dial key to
add, {CLEAR} to erase.
L When viewing, “Block w/o num” is
displayed if the block calls without phone
number feature is turned on. To turn the
feature off: {ERASE} s {V} s {SAVE}
s {OFF}
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TG413x(e).book Page 25 Friday, September 24, 2010 8:45 AM
Programming
Registering a unit
Operating additional units
Additional handsets
{MENU}(131
L All handsets registered to the base
unit are displayed.
{r}: Select the handset you want to
cancel. s {SELECT}
{r}: “Yes” s {SELECT}
{OFF}
Up to 6 handsets can be registered to the base
unit.
Important:
L See page 5 for information on the available
model.
Registering a handset to the base
unit
The supplied handset and base unit are preregistered. If for some reason the handset is
not registered to the base unit, re-register the
handset.
Handset:
{MENU}(13)
Base unit:
Press and hold {LOCATOR} for about 5
seconds until the registration tone
sounds.
L If all registered handsets start ringing,
press the same button to stop. Then
repeat this step.
L The next step must be completed
within 90 seconds.
Handset:
Press {OK}, then wait until a long beep
sounds.
Note:
L While registering, “Base in
registering” is displayed on all
registered handsets.
L When you purchase an additional handset,
refer to the additional handset’s installation
manual for registration.
Deregistering a handset
A handset can cancel its own registration (or
the registration of another handset) that is
stored to the base unit. This allows the
handset to end its wireless connection with the
system.
For assistance, please visit http://www.panasonic.com/help
25
TG413x(e).book Page 26 Friday, September 24, 2010 8:45 AM
Caller ID Service
Using Caller ID service
Important:
L This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service
provider/
telephone company for details.
Caller ID features
When an outside call is being received, the
caller’s name and phone number are
displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent
call to the oldest.
L If the unit cannot receive caller information,
the following is displayed:
– “Out of area”: The caller dials from
an area which does not provide a Caller
ID service.
– “Private caller”: The caller
requests not to send caller information.
– “Long distance”: The caller makes a
long distance call.
L If the unit is connected to a PBX system,
caller information may not be properly
received. Contact your PBX supplier.
Missed calls
If a call is not answered, the unit treats it as a
missed call. The display shows “Missed
call”. This lets you know if you should view
the caller list to see who called while you were
away.
Note:
L Even when there are unviewed missed
calls,“Missed call” disappears from the
standby display if the following operation is
performed by one of the registered
handsets:
– Being replaced on the base unit or
charger.
– Pressing {OFF}.
Phonebook name display
When caller information is received and it
matches a phone number stored in the
26
phonebook, the stored name in the phonebook
is displayed and logged in the caller list.
Talking Caller ID
This feature lets you know who is calling
without looking at the display.
To use this feature, you must:
– subscribe to a Caller ID service of your
service provider/telephone company.
– turn this feature on (page 20).
When caller information is received, the
handsets and base unit announce the caller’s
name or phone number received from your
service provider/telephone company following
every ring.
The unit announces in English only.
L Name pronunciation may vary. This feature
may not pronounce all names correctly.
L Caller ID service has a limit of how many
characters can be displayed. If the caller’s
name is too long, the handset may not be
able to display or announce the entire
name.
L The announcement is heard at the same
level as the ringer volume (page 15, 20).
L If you turn on the answering system and set
the number of rings “2 rings” (page 32),
the unit does not announce the caller
information. If “Toll saver” is selected
and there is a new message, the unit does
not announce the caller information.
L When you receive a call while on the phone,
the 2nd caller’s name is not announced
even if you subscribe to both Caller ID and
Call Waiting with Caller ID services.
Phonebook name announcement
When caller information is received and it
matches a phone number stored in the
phonebook, the stored name in the phonebook
is announced.
Ringer ID
This feature can help you identify who is
calling by using different ringer tones for
different groups of callers. When adding an
entry to the phonebook, you can assign it to
the desired group (page 17). When a call is
received from a caller assigned to a group, the
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 27 Friday, September 24, 2010 8:45 AM
Caller ID Service
ringer you selected for that group rings after
caller information is displayed. If you select
“Current ringer” (default), the unit uses
the ringer tone you selected on page 20 when
calls from this group are received.
Editing a caller’s phone number
before calling back
You can edit a phone number in the caller list
by removing its area code and/or the long
distance code “1”.
{C} s {MENU}
{r}: Select the current setting of the
ringer ID. s {SELECT}
{r}: Select the desired ringer tone. s
{SAVE}
1 Local phone number
Example: 321-5555
{OFF}
2 Area code – Local phone number
Example: 555-321-5555
{r}: “Group” s {SELECT}
{r}: Select the desired group. s
{SELECT}
Caller list
Important:
L Only 1 person can access the caller list at a
time.
L Make sure the unit’s date and time setting is
correct (page 12).
Viewing the caller list and calling
back
1 {<} CID
2 Press {V} to search from the most recent
call, or {^} to search from the oldest call.
L If > is displayed, not all of the
information is shown. To see the
remaining information, press {>}. To
return to the previous screen, press
{<}.
To call back, press {C}.
To exit, press {OFF}.
Note:
L If the entry has already been viewed or
answered, “Q” is displayed, even if it was
viewed or answered using another handset.
{<} CID
{r}: Select the desired entry.
Press {EDIT} repeatedly until the phone
number is shown in the desired format.
3 1 – Area code – Local phone number
Example: 1-555-321-5555
{C}
Caller ID number auto edit feature
Once you call back an edited number, the
handset which was used to call back
remembers the area code and format of the
edited number. The next time someone calls
from the same area code, caller information is
customized by the handset as follows:
– When the call is being received, the Caller
ID number is displayed in the same format
as the edited number.
– After the call has ended, the caller’s phone
number is displayed in the same format as
the edited number, when reviewed from the
caller list.
For example, you can use this feature to set
the handset to ignore the area code of callers
in your area, so that you can call these local
numbers using caller information without
dialing the area code.
To activate this feature, you must edit an entry
in the caller list, then call that number. After
that, phone numbers from that caller’s area
code are edited automatically.
This feature can be set for each handset (page
21). The default setting is “On”.
Note:
L Phone numbers from the 4 most recently
edited area codes are automatically edited.
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27
TG413x(e).book Page 28 Friday, September 24, 2010 8:45 AM
Caller ID Service
L If you move to another area, you can turn
this feature off to erase previously edited
area codes. To use this feature again, turn it
on and reprogram the area codes you want
to edit once again.
Erasing selected caller
information
1 {<} CID
2 {r}: Select the desired entry.
3 {ERASE} s {r}: “Yes” s {SELECT}
s {OFF}
Erasing all caller information
1 {<} CID
2 {ERASE} s {r}: “Yes” s {SELECT}
s {OFF}
Storing caller information to the
phonebook
1 {<} CID
2 {r}: Select the desired entry.
L To edit the number, press {EDIT}
repeatedly until the phone number is
shown in the desired format.
28
{SAVE}
{r}: “Phonebook” s {SELECT}
Continue from step 2, “Editing entries”,
page 18.
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TG413x(e).book Page 29 Friday, September 24, 2010 8:45 AM
Answering System
Answering system
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting “Greeting only” as the recording
time setting (page 33).
Important:
L Only 1 person can access the answering
system (listen to messages, record a
greeting message, etc.) at a time.
L When callers leave messages, the unit
records the day and time of each message.
Make sure the date and time have been set
correctly (page 12).
Memory capacity (including your
greeting message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
L When message memory becomes full:
– “Messages full” is shown on the
handset display.
– The ANSWER ON/OFF indicator on the
base unit flashes rapidly if the answering
system is turned on.
– The message counter on the base unit
flashes if the answering system is turened
on or new messages have been recorded.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting
message, the same message is still
announced to callers even though their
messages are not recorded.
Turning the answering
system on/off
Base unit
Press {ANSWER ON/OFF} to turn on/off the
answering system.
Handset
To turn on:
{MENU}(327
To turn off:
{MENU}(328
{OFF}
Note for base unit and handset:
L When the answering system is turned on:
– The ANSWER ON/OFF indicator on the
base unit lights up.
– The message counter on the base unit
displays the total number of messages
(old and new).
Call screening
While a caller is leaving a message, you can
listen to the call through the unit speaker. To
adjust the speaker volume, press {^} or {V}
repeatedly. You can answer the call by
pressing {C}. Call screening can be set for
each handset. The default setting is “On”.
{MENU}(31)
{r}: Select the desired setting. s
{SAVE} s {OFF}
Greeting message
When the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 {MENU}(3)2
2 {r}: “Yes” s {SELECT}
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
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TG413x(e).book Page 30 Friday, September 24, 2010 8:45 AM
Answering System
4 Press {STOP} to stop recording.
5 {OFF}
Operating the answering system
during playback
Using a pre-recorded greeting
message
The unit provides 2 pre-recorded greeting
messages:
– If you erase or do not record your own
greeting message, the unit plays a prerecorded greeting asking callers to leave a
message.
– If the message recording time (page 33) is
set to “Greeting only”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded greeting
message
If you want to use a pre-recorded greeting
message once you record your own greeting
message, you need to erase your own
greeting message.
1 {MENU}(3)4
2 {YES} s {OFF}
Playing back the greeting
message
1 {MENU}(3)3
2 {OFF}
Listening to messages
using the base unit
When new messages have been recorded, the
message indicator on the base unit flashes.
Press {6}.
L If new messages have been recorded, the
base unit plays back new messages.
L If there are no new messages, the base unit
plays back all messages.
Key
Operation
{+} or {-}
Adjust the speaker volume
{7}
Repeat message*1
{8}
Skip message
{■}
(STOP)
Stop playback
{ERASE}
Erase currently playing
message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
Erasing all messages
Press {ERASE} 2 times while the unit is not in
use.
Listening to messages
using the handset
When new messages have been recorded:
– “New message” is displayed.
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (page 33).
To listen to new messages:
{PLAY}
or
{MENU}(323
L If there are no new messages, in the answering
system, {PLAY} is not displayed.
To listen to all messages:
{MENU}(324
When finished, press {OFF}.
Note:
L To switch to the receiver, press {C}.
Operating the answering system
{MENU} s {r}: “Answering device” s
{SELECT}
30
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TG413x(e).book Page 31 Friday, September 24, 2010 8:45 AM
Answering System
Key
Operation
{^} or {V}
Adjust the
receiver/speaker
volume (during
playback)
1 or {<}
Repeat message
(during playback)*1
2 or {>}
Skip message (during
playback)
Enter the “Settings”
menu
Play new messages
Play all messages
Play greeting message
76
Record greeting
message
Turn answering system
on
{PAUSE}
Pause message*2
9 or {STOP}
Stop recording
Stop playback
Turn answering system
off
*4*3
Erase currently playing
message
*5
Erase all messages
*6
Reset to a pre-recorded
greeting message
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 To resume playback:
{r}: “Playback” s {SELECT}
*3 You can also erase as follows:
{ERASE} s {r}: “Yes” s {SELECT}
Calling back (Caller ID
subscribers only)
If caller information is received for the call, you
can call the caller back while listening to a
message.
Editing the number before calling
back
Press {PAUSE} during playback.
{r}: “Edit & Call” s {SELECT}
Press {EDIT} repeatedly until the phone
number is shown in the desired format
(page 27). s {C}
Erasing all messages
1 {MENU}(325
2 {r}: “Yes” s {SELECT} s {OFF}
Remote operation
Using a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is “111”.
Important:
L To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
{MENU}(3)6
Enter the desired 3-digit remote access
code.
{SAVE} s {OFF}
Deactivating remote operation
Press * in step 2 on “Remote access code”,
page 31.
L The entered remote access code is deleted.
Press {PAUSE} during playback.
{r}: “Call back” s {SELECT}
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31
TG413x(e).book Page 32 Friday, September 24, 2010 8:45 AM
Answering System
Key
Operation
*4
Erase currently playing
message
tone phone.
*5
Erase all messages
After the greeting message starts, enter
your remote access code.
*(
End remote operation
(or hang up)
Follow the voice guidance prompts as
necessary or control the unit using remote
commands (page 32).
When finished, hang up.
Using the answering system
remotely
1 Dial your phone number from a touch-
Voice guidance
■ When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
1 to perform a specific operation, or press
2 to listen to more available operations.
■ When the Spanish voice guidance is
selected
To start the voice guidance, press 9. The
voice guidance announces the available
remote commands (page 32).
Note:
L If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you.
Key
Operation
Repeat message
(during playback)*1
Skip message
(during playback)
Play new messages
Play all messages
Stop playback*2
Start voice guidance*3
Turn answering system off
32
*1 If pressed within the first 5 seconds of a
message, the previous message is played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering system
remotely
If the answering system is off, you can turn it
on remotely.
Dial your phone number from a touchtone phone.
Let the phone ring 15 times.
L A long beep is heard.
Enter your remote access code within 10
seconds after the long beep.
L The greeting message is played back.
L You can either hang up, or enter your
remote access code again and begin
remote operation (page 31).
Answering system settings
Number of rings before the unit
answers a call
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 31), you know
that there are no new messages when the
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TG413x(e).book Page 33 Friday, September 24, 2010 8:45 AM
Answering System
phone rings for the 3rd time. You can then
hang up without being charged for the call.
{MENU}(211
{r}: Select the desired setting. s
{SAVE} s {OFF}
For voice mail service subscribers
If you subscribe to a flat-rate service package
that includes Caller ID, call waiting, voice mail,
and unlimited local/regional/long distance
calls, please note the following:
L To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 29).
L To use this unit’s answering system rather
than the voice mail service provided by your
service provider/
telephone company, please contact your
service provider/telephone company to
deactivate your voice mail service.
If your service provider/telephone company
cannot do this:
– Set this unit’s “Ring count” setting so
that this unit’s answering system
answers calls before the voice mail
service of your service
provider/telephone company does. It is
necessary to check the number of rings
required to activate the voice mail
service provided by your service
provider/telephone company before
changing this setting.
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service
provider/telephone company.
Selecting “Greeting only”
You can select “Greeting only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting only” in step 2 on
“Caller’s recording time”, page 33.
Note:
L When you select “Greeting only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 29).
Message alert
You can select whether or not the message
indicator on the handset flashes slowly when
new messages are recorded. The default
setting is “On”.
Important:
L If you stored the voice mail access number
(page 34), the message indicator also
flashes for newly recorded voice mail
messages (page 34).
{MENU}(34)
{r}: Select the desired setting. s
{SAVE} s {OFF}
Note:
L While message alert is on, battery
operating time is shortened (page 10).
Caller’s recording time
You can change the maximum message
recording time allowed for each caller. The
default setting is “3 min”.
{MENU}(3)5
{r}: Select the desired setting. s
{SAVE} s {OFF}
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33
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Voice Mail Service
Example:
Voice mail service
Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/
telephone company, not your telephone.
Please contact your service provider/
telephone company for details of this service.
Important:
L To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 29).
For details, see page 33.
L You need to store the voice mail access
number to activate the message alert
feature (page 33) for voice mail service.
Storing the voice mail (VM)
access number
In order to listen to your voice mail messages,
you must dial your service provider/telephone
company’s voice mail access number. Once
you have stored your voice mail access
number, you can dial it automatically (page
34).
{MENU}(331
Enter your access number (24 digits
max.). s {SAVE} s {OFF}
Note:
L When storing your voice mail access
number and your mailbox password, press
{PAUSE} to add pauses (page 14) between
the access number and the password as
necessary. Contact your service
provider/telephone company for the
required pause time.
1-222-333-4444
VM access
number
PPPP
Pauses
8888
Password
To erase the voice mail access
number
{MENU}(331
Press and hold {CLEAR} until all digits
are erased. s {SAVE} s {OFF}
Voice mail (VM) tone detection
Your service provider/telephone company
sends special signals (sometimes called
“voice mail tones” or “stutter tones”) to the unit
to let you know you have new voice mail
messages. If you hear a series of dial tones
followed by a continuous dial tone after you
press {C}, you have new voice mail
messages. Soon after you hang up a call or
after the phone stops ringing, your unit checks
the phone line to see if new voice mail
messages have been recorded.
Turn this feature off when:
– You do not subscribe to voice mail service.
– Your service provider/telephone company
does not send voice mail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your service provider/telephone
company.
Turning VM tone detection on/off
The default setting is “On”.
1 {MENU}(332
2 {r}: Select the desired setting. s
{SAVE} s {OFF}
Listening to voice mail messages
The unit lets you know that you have new
voice mail messages in the following ways:
– “New Voice Mail” is displayed on the
handset if message indication service is
available.
34
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TG413x(e).book Page 35 Friday, September 24, 2010 8:45 AM
Voice Mail Service
– The message indicator on the handset
flashes slowly if the message alert feature
is turned on (“Message alert”, page 33).
{VM}
or
{MENU}(33)
L The speakerphone turns on.
L If there are no new messages in the
voice mail, {VM} is not displayed.
Follow the pre-recorded instructions.
When finished, press {OFF}.
Note:
L If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding ( until the handset beeps.
L If your voice mail service uses voice mail
tones and a message is over 3 minutes
long, the handset may not indicate new
messages.
L If your voice mail service uses voice mail
tones, the tones are heard from any phone
connected to the same line. If you want to
use another phone to listen to voice mail
messages, you have to dial your access
number manually.
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Intercom/Locator
Intercom
Intercom calls can be made between
handsets.
Note:
L If you receive an outside call while talking
on the intercom, you hear 2 tones. To
answer the call, press {OFF}, then press
{C}.
L When paging the handset, the paged
handset beeps for 1 minute.
Making an intercom call
1 {MENU} s {INT}
2 {r}: Select the desired unit. s
{SELECT}
L To stop paging, press {OFF}.
When you finish talking, press {OFF}.
Answering an intercom call
1 Press {C} to answer the page.
2 When you finish talking, press {OFF}.
During an outside call, press {INT} to put
the call on hold.
{r}: Select the desired unit. s
{SELECT}
Wait for the paged party to answer.
L If the paged party does not answer,
press {C} to return to the outside call.
To complete the transfer:
Press {OFF}.
L The outside call is being routed to the
destination unit.
To establish a conference call:
Press {MENU}. s
{r}: “Conference”s {SELECT}
L To leave the conference, press {OFF}.
The other 2 parties can continue the
conversation.
L To put the outside call on hold:
Press {MENU}. s {r}: “ Hold ”
s {SELECT} To resume the
conference: Press {MENU}. s
{r}: “Conference”s {SELECT}
Answering a transferred call
Press {C} to answer the page.
Handset locator
You can locate a misplaced handset by paging
it.
Base unit: {LOCATOR}
L All registered handsets beep for 1
minute.
To stop paging:
Base unit: Press {LOCATOR}.
Handset: Press {OFF}.
Transferring calls,
conference calls
Outside calls can be transferred or a
conference call with an outside party can be
made between 2 handsets.
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TG413x(e).book Page 37 Friday, September 24, 2010 8:45 AM
Useful Information
Wall mounting
Insert the hooks on the wall mounting
adaptor into holes 1 and 2 on the base
unit.
Note:
L Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
Base unit
1 Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow.
Adjust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place.
Tuck the telephone line cord inside the
wall mounting adaptor (A). Connect the
AC adaptor cord and telephone line cord
(B).
Hooks
AC adaptor cord
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TG413x(e).book Page 38 Friday, September 24, 2010 8:45 AM
Useful Information
5 Mount the unit on a wall then slide down
to secure in place.
To remove the wall mounting adaptor
While pushing down the release levers (A),
remove the adaptor (B).
AC adaptor cord
83 mm
(31/4 inches)
or
102 mm
(4 inches)
Charger
Drive the screws (not supplied) into the wall.
25.4 mm
(1 inch)
Wall phone plate
102 mm
(4 inches)
83 mm
(3 1/4 inches)
Screws
Hooks
38
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TG413x(e).book Page 39 Friday, September 24, 2010 8:45 AM
Useful Information
Error messages
Display message
Cause/solution
Base no power
L The handset has lost communication with the base
unit. Move closer to the base unit and try again.
L Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset’s registration may have been canceled.
Re-register the handset (page 25).
or
No link. Re-connect base AC
adaptor.
Busy
L The called unit is in use.
L Other units are in use and the system is busy. Try
again later.
L The handset you are using is too far from the base
unit. Move closer and try again.
Call phone company for your
access #
L You have not stored the voice mail access number.
Store the number (page 34).
Check tel line
L The supplied telephone line cord has not been
connected yet or not connected properly. Check the
connections (page 9).
Error!!
L Recording was too short. Try again.
Invalid
L There is no handset registered to the base unit
matching the handset number you entered.
L The handset is not registered to the base unit.
Register the handset (page 25).
Requires subscription to
Caller ID.
L You must subscribe to a Caller ID service. Once you
receive caller information after subscribing to a
Caller ID service, this message will not be displayed.
Use rechargeable battery.
L A wrong type of battery such as Alkaline or
Manganese was inserted. Use only the rechargeable
Ni-MH batteries noted on page 4, 6.
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TG413x(e).book Page 40 Friday, September 24, 2010 8:45 AM
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,
and then insert the batteries into the handset again.
General use
Problem
Cause/solution
The handset does not turn on
even after installing charged
batteries.
L Place the handset on the base unit or charger to turn on
the handset.
The unit does not work.
I cannot hear a dial tone.
L The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
L Disconnect the base unit from the telephone line and
connect the line to a known working telephone. If the
working telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your service
provider/telephone company.
The indicator on the handset
flashes slowly.
L New messages have been recorded. Listen to the new
messages (page 30).
L New voice mail messages have been recorded. Listen to
the new voice mail messages (page 34).
Make sure the batteries are installed correctly (page 9).
Fully charge the batteries (page 9).
Check the connections (page 9).
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 25).
Programmable settings
Problem
Cause/solution
The display is in a language I
cannot read.
L Change the display language (page 13).
I cannot register a handset to a
base unit.
L The maximum number of handsets (6) is already
registered to the base unit. Cancel unused handset
registrations from the base unit (page 25).
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TG413x(e).book Page 41 Friday, September 24, 2010 8:45 AM
Useful Information
Battery recharge
Problem
Cause/solution
The handset beeps and/or )
flashes.
L Battery charge is low. Fully charge the batteries (page 9).
I fully charged the batteries, but
– ) still flashes,
– 0 is displayed, or
– the operating time seems to
be shorter.
L Clean the battery ends (S, T) and the charge contacts
with a dry cloth and charge again.
L It is time to replace the batteries (page 9).
Making/answering calls, intercom
Problem
Cause/solution
_ is displayed.
L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register it
(page 25).
Noise is heard, sound cuts in
and out.
L You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit and
use the handset away from sources of interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
The handset does not ring.
L The ringer volume is turned off. Adjust the ringer volume
(page 20).
L Silent mode is turned on. Turn it off (page 23).
The base unit does not ring.
L The ringer volume is turned off. Adjust the ringer volume
(page 15).
I cannot make a call.
L The dialing mode may be set incorrectly. Change the
setting (page 13).
L The handset is too far from the base unit. Move closer
and try again.
I cannot make long distance
calls.
L Make sure that you have long distance service.
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Useful Information
Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
L You must subscribe to Caller ID service. Contact your
service provider/telephone company for details.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
L The name display service may not be available in some
areas. Contact your service provider/
telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is not
announced.
L The handset or base unit’s ringer volume is turned off.
Adjust it (page 15, 20).
L The Talking Caller ID feature is turned off. Turn it on (page
20).
L The number of rings for the answering system is set to “2
rings” or “Toll saver”. Select a different setting
(page 32).
Caller information is displayed
or announced late.
L Depending on your service provider/telephone company,
the unit may display or announce the caller’s information
at the 2nd ring or later.
L Move closer to the base unit.
The caller list/incoming phone
numbers are not edited
automatically.
L The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 21).
L You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
L The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 27).
Time on the unit has shifted.
L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 20).
The 2nd caller’s information is
not displayed during an outside
call.
L In order to use Caller ID, call waiting, or Call Waiting
Caller ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this
specific service, even if you already subscribed to both
Caller ID and Call Waiting with Caller ID services (CWID).
42
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TG413x(e).book Page 43 Friday, September 24, 2010 8:45 AM
Useful Information
Answering system
Problem
Cause/solution
The unit does not record new
messages.
L The answering system is turned off. Turn it on (page 29).
L The message memory is full. Erase unnecessary
messages (page 30).
L The recording time is set to “Greeting only”. Change
the setting (page 33).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 33).
I cannot operate the answering
system.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
L The remote access code is not set. Set the remote access
code (page 31).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 31).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 32).
Liquid damage
Problem
Cause/solution
Liquid or other form of moisture
has entered the handset/base
unit.
L Disconnect the AC adaptor and telephone line cord from
the base unit. Remove the batteries from the handset and
leave to dry for at least 3 days. After the handset/base
unit are completely dry, reconnect the AC adaptor and
telephone line cord. Insert the batteries and charge fully
before use. If the unit does not work properly, contact an
authorized service center.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
For assistance, please visit http://www.panasonic.com/help
43
TG413x(e).book Page 44 Friday, September 24, 2010 8:45 AM
Useful Information
FCC and other information
This equipment complies with Part 68 of the FCC
rules and the requirements adopted by the ACTA.
On the bottom of this equipment is a label that
contains, among other information, a product
identifier in the format US:ACJ----------.
If requested, this number must be provided to the
telephone company.
L Registration No.............(found on the bottom of
the unit)
L Ringer Equivalence No. (REN).......0.1B
A plug and jack used to connect this equipment to
the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with
the product. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of
devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in
the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the
number of devices that may be connected to a line,
as determined by the total RENs, contact the local
telephone company. For products approved after
July 23, 2001, the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ##
are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
If this equipment causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service
may be required. But if advance notice isn't
practical, the telephone company will notify the
customer as soon as possible. Also, you will be
advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this
happens the telephone company will provide
advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
telephone network, the telephone company may
request that you disconnect the equipment until the
problem is resolved.
Connection to party line service is subject to state
tariffs. Contact the state public utility commission,
public service commission or corporation
commission for information.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the
installation of this equipment does not disable your
alarm equipment. If you have questions about what
will disable alarm equipment, consult your
telephone company or a qualified installer.
This equipment is hearing aid compatible as
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise might
be heard in your Hearing Aid. Some Hearing Aids
are not adequately shielded from external RF (radio
frequency) energy. If noise occurs, use an optional
headset accessory or the speakerphone option (if
applicable) when using this phone. Consult with
your audiologist or Hearing Aid manufacturer about
the availability of Hearing Aids which provide
adequate shielding to RF energy commonly emitted
by digital devices.
WHEN PROGRAMMING EMERGENCY
NUMBERS AND(OR) MAKING TEST CALLS TO
EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the
dispatcher the reason for the call.
2) Perform such activities in the off-peak hours,
such as early morning or late evenings.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
and (2) this device must accept any interference
received, including interference that may cause
undesired operation.
Privacy of communications may not be ensured
when using this phone.
If trouble is experienced with this equipment, for
repair or warranty information, please contact a
Factory Service Center or other Authorized
Servicer. If the equipment is causing harm to the
44
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TG413x(e).book Page 45 Friday, September 24, 2010 8:45 AM
Useful Information
CAUTION:
Any changes or modifications not expressly
approved by the party responsible for compliance
could void the user’s authority to operate this
device.
NOTE:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment
and receiver.
– Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
– Consult the dealer or an experienced radio/TV
technician for help.
Some cordless telephones operate at frequencies
that may cause interference to nearby TVs and
VCRs. To minimize or prevent such interference,
the base of the cordless telephone should not be
placed near or on top of a TV or VCR. If
interference is experienced, move the cordless
telephone further away from the TV or VCR. This
will often reduce or eliminate interference.
L To comply with FCC RF exposure requirements,
the base unit must be installed and operated 20
cm (8 inches) or more between the product and
all person’s body (excluding extremities of
hands, wrist and feet).
L This product may not be collocated or operated in
conjunction with any other antenna or
transmitter.
L For body-worn operation, the
handset must be used only with a
non-metallic accessory. Use of other
accessories may not ensure
compliance with FCC RF exposure
requirements.
Notice
L FCC ID can be found inside the battery
compartment or on the bottom of the units.
Compliance with TIA-1083 standard:
Telephone handsets identified with this logo
have reduced noise and interference when
used with T-Coil equipped hearing aids and
cochlear implants.
Compatible with
Hearing Aid T-Coil
TIA-1083
FCC RF Exposure Warning:
L This product complies with FCC radiation
exposure limits set forth for an uncontrolled
environment.
For assistance, please visit http://www.panasonic.com/help
45
TG413x(e).book Page 46 Friday, September 24, 2010 8:45 AM
Guía Rápida Española
Guía Rápida Española
46
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
TG413x(e).book Page 47 Friday, September 24, 2010 8:45 AM
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
47
TG413x(e).book Page 48 Friday, September 24, 2010 8:45 AM
Guía Rápida Española
48
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
TG413x(e).book Page 49 Friday, September 24, 2010 8:45 AM
Guía Rápida Española
Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
49
TG413x(e).book Page 50 Friday, September 24, 2010 8:45 AM
Appendix
Customer services
Customer Services Directory (United States and Puerto Rico)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases (United States and Puerto Rico)
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
50
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 51 Friday, September 24, 2010 8:45 AM
Appendix
Warranty (For United States and Puerto Rico)
PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship,
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length
of the period indicated on the chart below, which starts with the date of original purchase
(“Limited Warranty period”), at its option either (a) repair your product with new or
refurbished parts, or (b) replace it with a new or a refurbished product. The decision to
repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your
product prepaid during the Limited Warranty period. This Limited Warranty excludes both
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty
only applies to products purchased and serviced in the United States or Puerto Rico. This
Limited Warranty is extended only to the original purchaser and only covers products
purchased as new.
Ship-In Service
For assistance in the continental United States and Puerto Rico in obtaining repairs please
ship the product prepaid to:
PSTC (Panasonic) Exchange Center,
4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503
panacare@us.panasonic.com
When shipping the unit carefully pack in a padded shipping carton, include all
accessories, and send it prepaid. Include a letter detailing the complaint, a return
address and provide a day time phone number where you can be reached. P.O. Boxes
are not acceptable. Keep the tracking number for your records. A copy of valid registered
receipt is required under the 1 year parts and labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this
product please follow instructions above.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
For assistance, please visit http://www.panasonic.com/help
51
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Appendix
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are
caused by products not supplied by the warrantor, or failures which result from accidents,
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty
installation, set-up adjustments, misadjustment of consumer controls, improper
maintenance, power line surge, lightning damage, modification, introduction of sand,
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service Center or
other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this
excludes damages for lost time, lost calls or messages, cost of having someone remove or
re-install an installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the exclusions may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from state to state. If a problem with this product develops during or after the
Limited Warranty period, you may contact your dealer or Service Center. If the problem is
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,
ARE YOUR RESPONSIBILITY.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L Attach a letter, detailing the symptom.
L Send the unit to PSTC (Panasonic) Exchange Center, prepaid and
adequately insured.
L Do not send your unit to Panasonic Corporation of North America
listed on the back cover or to executive or regional sales offices. These
locations do not repair consumer products.
52
For assistance, please visit http://www.panasonic.com/help
TG413x(e).book Page 53 Friday, September 24, 2010 8:45 AM
Index
Index
4-way conference: 16
Additional handset: 25
Alarm: 23
Answering calls: 14
Answering system
Call screening: 29
Erasing messages: 30, 31, 32
Greeting message: 29
Greeting only: 33
Listening to messages: 30, 32
Number of rings: 32
Recording time: 33
Remote access code: 31
Remote operation: 31
Ring count: 32
Toll saver: 32
Turning on/off: 29, 31, 32
Auto talk: 14
Battery: 9, 10
Booster (Clarity booster): 15
Call block: 24
Caller ID number auto edit: 27
Caller ID service: 26
Caller list: 27
Caller list edit: 27
Call share: 16, 21
Call waiting: 15
Call Waiting Caller ID: 15
Chain dial: 18
CID (Caller ID): 27
Conference calls: 36
Control type: 11
Customer support: 21
Date and time: 12
Dialing mode: 13
Direct commands: 19
Display
Contrast: 20
Language: 13
Eco mode: 11
Equalizer: 16
Error messages: 39
Flash: 15, 21
Groups: 17
Handset
Deregistration: 25
Locator: 36
Name: 23
Registration: 25
Hold: 15
Intercom: 36
Key tone: 21
Line mode: 21
Making calls: 14
Missed calls: 26
Mute: 15
Pause: 14
Phonebook: 17
Power failure: 10
Redialing: 14
Ringer ID: 26
Ringer tone: 26
Rotary/pulse service: 15
Silent mode: 23
SP-PHONE (Speakerphone): 14
Talking caller ID: 26
Temporary tone dialing: 15
Time adjustment: 20
Transferring calls: 36
Troubleshooting: 40
TTY: 50
VM (Voice mail): 34
Voice guidance language: 13
Voice mail: 33, 34
Volume
Receiver: 14
Ringer (Base unit): 15
Ringer (Handset): 14, 20
Speaker: 14
Wall mounting: 37
53
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Notes
54
TG413x(e).book Page 55 Friday, September 24, 2010 8:45 AM
Notes
55
TG413x(e).book Page 56 Friday, September 24, 2010 8:45 AM
IMPORTANT!
If your product is not working properly. . .
1 Reconnect AC adaptor to the base unit.
2 Check if telephone line cord is connected.
3 Use rechargeable Ni-MH batteries.
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)
4 Read troubleshooting page in the Operating Instructions.
Visit our Web site: http://www.panasonic.com/help
L FAQ and troubleshooting hints are available.
For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
One Panasonic Way, Secaucus, New Jersey 07094
© Panasonic System Networks Co., Ltd. 2010
Printed in China
PNQX3013ZA
CC1110DE0 (A)

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