Panasonic of North America 96NKX-TH102 2.4 GHz Expandable Cordless Phone System User Manual TH102 C
Panasonic Corporation of North America 2.4 GHz Expandable Cordless Phone System TH102 C
Contents
- 1. Exhibit H for User Manual
 - 2. Amended User Manual
 - 3. Amended summary pages User Manual for ACJ96NKX TH102
 - 4. Amended summary pages User Manual for ACJ96NKX THA12
 
Amended summary pages User Manual for ACJ96NKX TH102

This unit is compatible with Caller ID. To use this feature, you must 
subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save 
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or 
Puerto Rico.
Charge the handset battery for 6 hours before initial use.
Home Communication System
Model No. KX-TH102-C
Operating Instructions
TH102-C.book  Page 1  Wednesday, August 24, 2005  6:54 PM

Table of Contents
2For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Feature highlights. . . . . . . . . . . . . . . . . . 3
Accessory information  . . . . . . . . . . . . . . 5
Expanding your phone system . . . . . . . . 7
Important safety instructions  . . . . . . . . 10
For best performance . . . . . . . . . . . . . . 12
Preparation
Setting up the base unit . . . . . . . . . . . . 13
Setting up the handset . . . . . . . . . . . . . 16
Battery charge  . . . . . . . . . . . . . . . . . . . 16
Battery replacement . . . . . . . . . . . . . . . 17
Controls  . . . . . . . . . . . . . . . . . . . . . . . . 18
Displays . . . . . . . . . . . . . . . . . . . . . . . . 21
Symbols used in these operating 
instructions . . . . . . . . . . . . . . . . . . . . . . 22
Setting the unit before use . . . . . . . . . . 23
C Making/Answering 
Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 25
Answering calls  . . . . . . . . . . . . . . . . . . 26
Useful features during a call. . . . . . . . . 27
Using the other line during a call  . . . . . 28
q Phonebook
Handset phonebook . . . . . . . . . . . . . . . 29
Base unit phonebook . . . . . . . . . . . . . . 32
G Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 34
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 35
Intercom
Intercom feature . . . . . . . . . . . . . . . . . . 38
Transferring a call. . . . . . . . . . . . . . . . . 39
Conference calls. . . . . . . . . . . . . . . . . . 40
Call share . . . . . . . . . . . . . . . . . . . . . . . 42
H Monitoring
Monitoring feature  . . . . . . . . . . . . . . . . 43
Audio monitor . . . . . . . . . . . . . . . . . . . . 43
h Programmable Settings
Ringer settings . . . . . . . . . . . . . . . . . . . 44
Other settings . . . . . . . . . . . . . . . . . . . . 47
Registering a unit . . . . . . . . . . . . . . . . . 51
i Answering System
Answering system feature  . . . . . . . . . . 52
Setting up the answering system . . . . . 53
Listening to messages using the base unit
54
Listening to messages using the handset
55
Voice memo . . . . . . . . . . . . . . . . . . . . . 56
Remote operation . . . . . . . . . . . . . . . . . 56
Answering system settings . . . . . . . . . . 58
Using a Cellular Phone 
with this Unit
Configuring a cellular phone . . . . . . . . . 61
Making/answering calls using a cellular 
line  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Useful features during a cellular call. . . 63
Cellular settings  . . . . . . . . . . . . . . . . . . 64
Transferring a cellular call. . . . . . . . . . . 65
Conference calls. . . . . . . . . . . . . . . . . . 67
Useful Information
Connecting to your LAN . . . . . . . . . . . . 69
Wall mounting. . . . . . . . . . . . . . . . . . . . 70
Headset (Optional) . . . . . . . . . . . . . . . . 72
Error messages  . . . . . . . . . . . . . . . . . . 73
Troubleshooting . . . . . . . . . . . . . . . . . . 75
FCC and other information . . . . . . . . . . 79
Specifications . . . . . . . . . . . . . . . . . . . . 82
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 83
Customer services . . . . . . . . . . . . . . . . 85
Direct commands chart/programming 
index . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 89
TH102-C.book  Page 2  Wednesday, August 24, 2005  6:54 PM

Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 3
Feature highlights
Thank you for purchasing a Panasonic Home Communication System.
Important:
LKX-TH102-C includes a cordless handset (KX-THA11) and a base unit.
LIn these operating instructions, the included cordless handset is referred to as the 
“handset”.
Telephone features
N2 line telephone
While one line is in use, you can make or answer a call using the other line.
NAudio monitor (between handset and base unit)
You can listen to the audio in the room where the handset or base unit is located (page 
43).
NCustomize ring
You can connect an audio device to the handset using the included audio cable and 
record songs to be used as the handset ringer tone (page 46).
NCellular convergence
Bluetooth-compatibility allows you to make or answer calls using a cellular line (page 
61).
Trademarks
LBluetooth is a registered trademark of Bluetooth SIG, Inc.
KX-TH102-C
Cordless handset Base unit
TH102-C.book  Page 3  Wednesday, August 24, 2005  6:54 PM

Introduction
4For assistance, please visit http://www.panasonic.com/phonehelp
MULTI TALK V software
The included CD-ROM contains the MULTI TALK V Utility suite. The suite consists of the 
following utilities. Refer to the included “Installation Guide for MULTI TALK V Software” for 
installation details.
NMULTI TALK V USB Utility
Allows you to use your computer to:
– Add, edit, erase, and backup phonebook entries
– Send melodies stored in your computer to your phone
– Play, erase, and save answering system messages
– Change phone settings
– Connect to the Internet or to another computer using a MULTI TALK V phone
NMULTI TALK V Camera Utility
Allows you to use your computer to register a cordless camera (sold separately) in order 
to view cordless camera images with a web browser.
NMULTI TALK V Printing Utility
Allows you to use your computer to register a KX-THA16 (sold separately) in order to 
print images from the KX-THA16 to your computer’s printer.
TH102-C.book  Page 4  Wednesday, August 24, 2005  6:54 PM

Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 5
Accessory information
Included parts
ABase unit AAC adaptor for base unit
(Order No. PQLV205Z)
A4-wire telephone line 
cord with green plugs
(Order No. PQJA10088Z)
A2-wire telephone line 
cord with transparent 
plugs
(Order No. PQJA10075Z)
ALAN cable
(Order No. PQJA10169Z)
AWall mounting adaptor 
for base unit
(Order No. PQKL10070Z1)
AHandset ABattery
(Order No. HHR-P104)
AHandset cover
(Order No. PQYNTHA11R)
ACharger for handset
– Charger:
(Order No. PQLV30038ZS)
– AC adaptor:
(Order No. PQLV203Z)
AAudio cable
(Order No. PQJA10172Z)
ABelt clip
(Order No. PQKE10404Z1)
TH102-C.book  Page 5  Wednesday, August 24, 2005  6:54 PM

Introduction
6For assistance, please visit http://www.panasonic.com/phonehelp
*1 Allows you to install the MULTI TALK V software on a compatible computer. Refer to the 
included “Installation Guide for MULTI TALK V Software” for details.
Other additional/replacement accessories
LTo order these accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Note:
LYou can expand your phone system by registering additional compatible Panasonic 
units (page 7).
AUSB cable
(Order No. PQJA10166Z)
ACD-ROM*1
(Order No. PQJKTH102Z)
Accessory item Order number
Rechargeable nickel metal hydride (Ni-MH) 
battery
HHR-P104
Headset KX-TCA60, KX-TCA86, 
KX-TCA88HA, KX-TCA91, 
KX-TCA92, KX-TCA98
T-adaptor KX-J66
2-line splitter KX-J42
TH102-C.book  Page 6  Wednesday, August 24, 2005  6:54 PM

Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 7
Expanding your phone system
You can expand the phone system by adding the following units.
LTo order these units, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Note:
LThe following units can be registered to a single base unit:
– Handsets (KX-THA11/KX-THA12/KX-THA16/KX-THA17): max. 8
– Other units (KX-THA13/KX-THA14/KX-THA15): max. 10 (including Bluetooth 
devices)
– Bluetooth devices: max. 5
Additional handset For monitoring
Cordless handset:
KX-THA11
(Monochrome display 
type)
Cordless camera:
KX-THA13
For data link
Cordless video camera 
handset:
KX-THA12
(Color display type)
USB adaptor:
KX-THA14
Expanding your range
Cordless video camera 
handset with TV 
output:
KX-THA17
(Color display type with 
audio/video outlet jack)
Range extender:
KX-THA15
Cordless video camera 
station:
KX-THA16
(Large color display 
type)
TH102-C.book  Page 7  Wednesday, August 24, 2005  6:54 PM

Introduction
8For assistance, please visit http://www.panasonic.com/phonehelp
Various features using the optional units
Video call
View monitor
Cellular convergence (compatible with Bluetooth)
This feature allows you and the 
person you are talking to to see 
each other in real time for an 
outside call using the handsets.
If you have additional units (A, 
B), you can also make a video 
call during an intercom call.
AKX-THA12/KX-THA17
BKX-THA16
This feature allows you to view 
the room where the cordless 
camera (A) is located from the 
units (B, C).
You can also view the room 
between the units (B, C).
AKX-THA13
BKX-THA12/KX-THA17
CKX-THA16
This feature allows you to save 
on phone charges by using your 
unit (A, B, C and the base unit) 
to make or answer calls using the 
cellular line of a connected 
Bluetooth-compatible cellular 
phone.
AKX-THA11
BKX-THA12/KX-THA17
CKX-THA16
Your  home
AB
CA B
Your cellular phone
BAC
TH102-C.book  Page 8  Wednesday, August 24, 2005  6:54 PM

Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 9
Data link feature
Range extension
Video call using TV
This feature allows you to access 
another computer by connecting 
the units (A, B, C) or a USB 
adaptor (D) to your computer.
AKX-THA11
BKX-THA12/KX-THA17
CKX-THA16
DKX-THA14
By using a range extender (A), 
you can extend the usage area of 
the units (B, C, D, E, F).
AKX-THA15
BKX-THA11
CKX-THA12/KX-THA17
DKX-THA16
EKX-THA13
FKX-THA14
This feature allows you to use 
your TV to see the other person 
during a video call.
AKX-THA17
A
B
C
D
E
CDBA
F
Your  home
A
TV
TH102-C.book  Page 9  Wednesday, August 24, 2005  6:54 PM

Introduction
10 For assistance, please visit http://www.panasonic.com/phonehelp
Important safety 
instructions
When using the product, basic safety 
precautions should always be followed to 
reduce the risk of fire, electric shock, or 
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions 
marked on the product.
3. Unplug the product from power outlets 
before cleaning. Do not use liquid or 
aerosol cleaners. Use a moist cloth for 
cleaning.
4. Do not use the product near water, for 
example near a bathtub, wash bowl, 
kitchen sink, etc.
5. Place the product securely on a stable 
surface. Serious damage and/or injury 
may result if the product falls.
6. Do not cover slots and openings on the 
product. They are provided for 
ventilation and protection against 
overheating. Never place the product 
near radiators, or in a place where 
proper ventilation is not provided.
7. Use only the power source marked on 
the product. If you are not sure of the 
type of power supplied to your home, 
consult your dealer or local power 
company.
8. Do not place objects on the power 
cord. Install the product where no one 
can step or trip on the cord.
9. Do not overload power outlets and 
extension cords. This can result in the 
risk of fire or electric shock.
10. Never push any objects through slots 
in the product. This may result in the 
risk of fire or electric shock. Never spill 
any liquid on the product.
11. To reduce the risk of electric shock, do 
not disassemble the product. Take the 
product to an authorized service center 
when service is required. Opening or 
removing covers may expose you to 
dangerous voltages or other risks. 
Incorrect reassembly can cause 
electric shock when the product is 
subsequently used.
12. Unplug the product from power outlets 
and refer servicing to an authorized 
service center when the following 
conditions occur:
A. When the power cord is damaged 
or frayed.
B. If liquid has been spilled into the 
product.
C. If the product has been exposed to 
rain or water.
D. If the product does not work 
normally by following the operating 
instructions. Adjust only controls 
covered by the operating 
instructions. Improper adjustment 
may require extensive work by an 
authorized service center.
E. If the product has been dropped or 
physically damaged.
F. If the product exhibits a distinct 
change in performance.
13. During thunderstorms, avoid using 
telephones except cordless types. 
There may be a remote risk of an 
electric shock from lightning.
14. Do not use the product to report a gas 
leak, when in the vicinity of the leak.
SAVE THESE 
INSTRUCTIONS
CAUTION:
Installation
LNever install telephone wiring during a 
lightning storm.
LNever install telephone jacks in wet 
locations unless the jack is specifically 
designed for wet locations.
LNever touch uninsulated telephone 
wires or terminals unless the telephone 
line has been disconnected at the 
network interface.
LUse caution when installing or modifying 
telephone lines.
TH102-C.book  Page 10  Wednesday, August 24, 2005  6:54 PM

Introduction
For assistance, please visit http://www.panasonic.com/phonehelp 11
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main 
disconnect device. Ensure that the AC 
outlet is installed near the product and is 
easily accessible.
Battery
To reduce the risk of fire or injury to 
persons, read and follow these 
instructions.
LUse only the battery(ies) specified.
LDo not dispose of the battery(ies) in a 
fire. They may explode. Check with local 
waste management codes for special 
disposal instructions.
LDo not open or mutilate the battery(ies). 
Released electrolyte is corrosive and 
may cause burns or injury to the eyes or 
skin. The electrolyte may be toxic if 
swallowed.
LExercise care when handling the 
battery(ies). Do not allow conductive 
materials such as rings, bracelets or 
keys to touch the battery(ies), otherwise 
a short circuit may cause the battery(ies) 
and/or the conductive material to 
overheat and cause burns.
LCharge the battery(ies) provided, or 
identified for use with the product only, in 
accordance with the instructions and 
limitations specified in this manual.
WARNING:
LTo prevent the risk of fire or electrical 
shock, do not expose the product to rain 
or any type of moisture.
LUnplug the product from power outlets if 
it emits smoke, an abnormal smell, or 
makes an unusual noise. These 
conditions can cause fire or electric 
shock. Confirm that smoke has stopped 
and contact the Panasonic Call Center 
at 1-800-211-PANA (7262).
Medical
LConsult the manufacturer of any 
personal medical devices, such as 
pacemakers or hearing aids, to 
determine if they are adequately 
shielded from external RF (radio 
frequency) energy. (The product 
operates in the frequency range of 2.4 
GHz to 2.48 GHz, and the power output 
is 125 mW (max.).) Do not use the 
product in health care facilities if any 
regulations posted in the area instruct 
you not to do so. Hospitals or health care 
facilities may be using equipment that 
could be sensitive to external RF (radio 
frequency) energy.
TH102-C.book  Page 11  Wednesday, August 24, 2005  6:54 PM

Introduction
12 For assistance, please visit http://www.panasonic.com/phonehelp
For best performance
Base unit location/noise
The base unit and other compatible 
Panasonic units use radio waves to 
communicate with each other.
For maximum distance and noise-free 
operation, we recommend the following:
LPlacing the product away from electrical 
appliances.
LPlacing the base unit in a HIGH and 
CENTRAL location with no obstructions 
such as walls.
LRaising the antennas vertically.
LIf you use the handset near a microwave 
oven which is being used, noise may be 
heard. Move away from the microwave 
oven and closer to the base unit.
LIf you use the handset near another 
cordless phone’s base unit, noise may 
be heard. Move away from the other 
cordless phone’s base unit and closer to 
your base unit.
Environment
LKeep the product away from electrical 
noise generating devices, such as 
fluorescent lamps and motors.
LThe product should be kept free from 
excessive smoke, dust, high 
temperature, and vibration.
LThe product should not be exposed to 
direct sunlight.
LDo not place heavy objects on top of the 
product.
LWhen you leave the product unused for 
a long period of time, unplug the product 
from the power outlet.
LThe product should be kept away from 
heat sources such as heaters, kitchen 
stoves, etc. It should not be placed in 
rooms where the temperature is less 
than 5 °C (41 °F) or greater than 40 °C 
(104 °F). Damp basements should also 
be avoided.
LThe maximum calling distance may be 
shortened when the product is used in 
the following places: Near obstacles 
such as hills, tunnels, underground, near 
metal objects such as wire fences, etc.
LOperating near 2.4 GHz electrical 
appliances may cause interference. 
Move away from the electrical 
appliances.
Routine care
LWipe the outer surface of the product 
with a soft moist cloth. Do not use 
benzine, thinner, or any abrasive 
powder.
TH102-C.book  Page 12  Wednesday, August 24, 2005  6:54 PM

Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 13
Setting up the base unit
Overview
1Connect the AC adaptor.
2Connect the telephone line cord.
Refer to one of the following methods depending on your situation.
LTo connect to a 2-line telephone jack: page 14
LTo connect to 2 single-line telephone jacks: page 14
LTo connect to a single-line telephone jack: page 14
LIf you subscribe to a DSL service and
– To connect to a 2-line telephone jack: page 15
– To connect to 2 single-line telephone jacks: page 15
3To connect to your LAN, see page 69.
Connecting the AC adaptor
Connect the AC adaptor, then raise the antennas.
Note:
LUse only the included Panasonic AC adaptor PQLV205.
LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel 
warm during use.)
LThe AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. 
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the 
adaptor may cause it to become disconnected.
LThe unit will not work during a power failure. We recommend connecting a standard 
telephone to the same telephone line or to the same telephone jack using a Panasonic 
T-adaptor (page 6).
 (120 V AC, 60 Hz)
 Hook
LINE1/2
LINE2 LAN
TH102-C.book  Page 13  Wednesday, August 24, 2005  6:54 PM

Preparation
14 For assistance, please visit http://www.panasonic.com/phonehelp
Connecting the telephone line cord
To connect to a 2-line telephone jack
To connect to 2 single-line telephone jacks
To connect to a single-line telephone jack
LINE1/2
LINE2 LAN
To 2-line telephone 
jack (RJ14C)
4-wire telephone line cord with green plugs
LINE1/2
LINE2 LAN
Line 1
Line 2
To single-line telephone jacks (RJ11C)
2-wire telephone line cord 
with transparent plugs
4-wire telephone line cord 
with green plugs
2-wire telephone line cord with transparent plugs
To single-line
telephone jack (RJ11C)
LINE1/2
LINE2 LAN
TH102-C.book  Page 14  Wednesday, August 24, 2005  6:54 PM

Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 15
If you subscribe to a DSL service
LPlease attach a noise filter (contact your DSL provider) to the telephone line between 
the base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 34) do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 6).
Example: DSL line is LINE 2
To connect to 2 single-line telephone jacks
Example: DSL line is LINE 2
LINE1/2 LINE2 LAN
LINE 2LINE 1
2-line 
splitter
2-wire telephone line cord 
with transparent plugs
4-wire telephone line cord 
with green plugs
To 2-line telephone jack (RJ14C)
Noise filter
LINE1/2 LINE2 LAN
Line 1
Line 2
To single-line telephone 
jacks (RJ11C)
Noise filter
2-wire telephone line cord with transparent plugs
4-wire telephone line cord 
with green plugs
TH102-C.book  Page 15  Wednesday, August 24, 2005  6:54 PM

Preparation
18 For assistance, please visit http://www.panasonic.com/phonehelp
Controls
Base unit
* Connecting the USB cable to the USB port, you can:
– use MULTI TALK V USB Utility with your computer.
– access to Internet (broadband or dial up) with your computer.
– view the images through the cordless camera (sold separately) with your computer.
– update your phone’s firmware.
AAntenna
BSpeaker
CDisplay
D{CELLULAR}
E{*} (TONE)
F{PAUSE} {REDIAL}
G{FLASH} {CALL WAIT}
H{LINE1}
I{LINE2}
JUSB port*
K{ERASE}
L{EDIT}
M{MEMO}
N{ANSWER ON}
ANSWER ON indicator
O{MENU} {SET}
PNavigator key
Q{LINE SELECT}
R{STOP}
SMIC (Microphone)
T{MESSAGE}
U{TRANSFER} {INTERCOM}
V{MUTE}
W{SP-PHONE} (Speakerphone)
X{HOLD}
Y{CONF} (Conference)
KJLMNOQRPTSUV W X Y
ABCDE FGHIA
TH102-C.book  Page 18  Wednesday, August 24, 2005  6:54 PM

Preparation
For assistance, please visit http://www.panasonic.com/phonehelp 19
Handset
LFor usage of USB port, see page 18.
Using the joystick
ASpeaker
BDisplay
CHeadset jack/Audio jack
D{C} (Talk)
EJoystick
F{s} (SP-PHONE)
G{*} (TONE)
H{PAUSE} {REDIAL}
IMicrophone
JRinger indicator/Message indicator
KReceiver
LSoft keys
M{OFF}
N{MUTE} {CLEAR}
O{HOLD} {INTERCOM}
PUSB port*
Q{FLASH} {CALL WAIT}
RCharge contacts
The handset joystick can be used to 
navigate through menus and to select 
items shown on the display, by pushing it 
up, down, left, or right.
It can also be used to select the center soft 
key icon (page 21), by pressing down on 
the center of the joystick.
B
C
D
E
F
G
H
I
J
K
M
L
N
O
P
Q
R
A
TH102-C.book  Page 19  Wednesday, August 24, 2005  6:54 PM

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 79
FCC and other information
This equipment complies with Part 68 of 
the FCC rules and the requirements 
adopted by the ACTA. On the bottom of 
this equipment is a label that contains, 
among other information, a product 
identifier in the format US:ACJ----------.
If requested, this number must be 
provided to the telephone company.
L Registration No
   ............(found on the bottom of the unit)
L Ringer Equivalence No.
   (REN).......0.2B
A plug and jack used to connect this 
equipment to the premises wiring and 
telephone network must comply with the 
applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A 
compliant telephone cord and modular 
plug is provided with the product. It is 
designed to be connected to a 
compatible modular jack that is also 
compliant.
The REN is used to determine the 
number of devices that may be 
connected to a telephone line. Excessive 
RENs on a telephone line may result in 
the devices not ringing in response to an 
incoming call. In most but not all areas, 
the sum of RENs should not exceed five 
(5.0). To be certain of the number of 
devices that may be connected to a line, 
as determined by the total RENs, contact 
the local telephone company. For 
products approved after July 23, 2001, 
the REN for the product is part of the 
product identifier that has the format 
US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a 
decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the 
telephone network, the telephone 
company will notify you in advance that  
temporary discontinuance of service may 
be required. But if advance notice isn’t 
practical, the telephone company will 
notify the customer as soon as possible. 
Also, you will be advised of your right to 
file a complaint with the FCC if you 
believe it is necessary.
The telephone company may make 
changes in its facilities, equipment, 
operations or procedures that could 
affect the operation of the equipment. If 
this happens the telephone company will 
provide advance notice in order for you 
to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this 
equipment, for repair or warranty 
information, please contact a Factory 
Servicenter or other Authorized Servicer. 
If the equipment is causing harm to the 
telephone network, the telephone 
company may request that you 
disconnect the equipment until the 
problem is resolved.
Connection to party line service is 
subject to state tariffs. Contact the state 
public utility commission, public service 
commission or corporation commission 
for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this 
equipment does not disable your alarm 
equipment. If you have questions about 
what will disable alarm equipment, 
consult your telephone company or a 
qualified installer.
This equipment is hearing aid compatible 
as defined by the FCC in 47 CFR 
Section 68.316.
TH102-C.book  Page 79  Wednesday, August 24, 2005  6:54 PM

Useful Information
80 For assistance, please visit http://www.panasonic.com/phonehelp
When you hold the phone to your ear, 
noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately 
shielded from external RF (radio 
frequency) energy. If noise occurs, use 
an optional headset accessory or the 
speakerphone option (if applicable) when 
using this phone. Consult with your 
audiologist or Hearing Aid manufacturer 
about the availability of Hearing Aids 
which provide adequate shielding to RF 
energy commonly emitted by digital 
devices.
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain 
to the dispatcher the reason for the 
call.
2) Perform such activities in the off-peak 
hours, such as early morning or late 
evenings.
The software contained in this equipment 
to allow user access to the network must 
be upgraded to recognize newly 
established network area codes and 
exchange codes as they are placed into 
service. 
Failure to upgrade the premises systems 
or peripheral equipment to recognize the 
new codes as they are established will 
restrict the customer and the customer’s 
employees from gaining access to the 
network and to these codes.
This device complies with Part 15 of the 
FCC Rules. Operation is subject to the 
following two conditions:
(1) This device may not cause harmful 
interference, and (2) this device must 
accept any interference received, 
including interference that may cause 
undesired operation.
Privacy of communications may not be 
ensured when using this phone.
CAUTION:
Any changes or modifications not 
expressly approved by the party 
responsible for compliance could void 
the user’s authority to operate this 
device.
NOTE:
This equipment has been tested and 
found to comply with the limits for a 
Class B digital device, pursuant to Part 
15 of the FCC Rules. These limits are 
designed to provide reasonable 
protection against harmful interference in 
a residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and 
used in accordance with the instructions, 
may cause harmful interference to radio 
communications. However, there is no 
guarantee that interference will not occur 
in a particular installation. If this 
equipment does cause harmful 
interference to radio or television 
reception, which can be determined by 
turning the equipment off and on, the 
user is encouraged to try to correct the 
interference by one or more of the 
following measures:
− Reorient or relocate the receiving 
antenna.
− Increase the separation between the 
equipment and receiver.
− Connect the equipment into an outlet 
on a circuit different from that to which 
the receiver is connected.
− Consult the dealer or an experienced 
radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference 
to nearby TVs and VCRs. To minimize or 
prevent such interference, the base of 
the cordless telephone should not be 
placed near or on top of a TV or VCR. If 
interference is experienced, move the 
cordless telephone further away from the 
TV or VCR. This will often reduce, or 
eliminate, interference.
TH102-C.book  Page 80  Wednesday, August 24, 2005  6:54 PM

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 81
Notice
FCC RF Exposure Warning:
The product complies with FCC radiation 
exposure limits set forth for an 
uncontrolled environment. To comply 
with FCC RF exposure requirements, the 
base unit must be installed and operated 
with its antenna located 20 cm (8 feet) or 
more between antenna and all person’s 
body (excluding extremities of hands, 
wrist and feet). The handset may be 
carried and operated with only the 
specific provided belt-clip. Other non-
tested belt-clips or similar body-worn 
accessories may not comply and must 
be avoided. The base unit and handset 
must not be colocated or operated in 
conjunction with any other antenna or 
transmitter.
Responsible party:
Panasonic Corporation of North America
One Panasonic Way, 
Secaucus, New Jersey 07094
Phone number: 1-800-211-PANA (7262)
FCC Warning:
To ensure compliance with FCC 
emissions limits, use only the included 
USB cable with the ferrite core when 
connecting the unit to a computer.
TH102-C.book  Page 81  Wednesday, August 24, 2005  6:54 PM

Useful Information
82 For assistance, please visit http://www.panasonic.com/phonehelp
Specifications
General
Base unit
Handset
Charger
Note:
LDesign and specifications are subject to change without notice.
LThe illustrations in these instructions may vary slightly from the actual product.
Operating environment 5 °C – 40 °C (41 °F – 104 °F)
Frequency 2.4 GHz – 2.48 GHz
Bluetooth compliance Bluetooth specification 1.1 and 1.2
Dimensions Approx. height 48 mm x width 205 mm x depth 182 mm
(17/8 inches x 81/16 inches x 75/32 inches)
Mass (Weight) Approx. 530 g (1.17 lb.)
Power consumption Standby: Approx. 2.6 W
Maximum: Approx. 5.5 W
TX power 125 mW (max.)
Power supply AC adaptor (120 V AC, 60 Hz)
Dimensions Approx. height 171 mm x width 51 mm x depth 51 mm
(611/16 inches x 2 inches x 2 inches)
Mass (Weight) Approx. 220 g (0.49 lb.)
Power consumption Standby: Approx. 2.6 W
Maximum: Approx. 5.5 W
TX power 125 mW (max.)
Power supply Ni-MH battery (3.6 V, 830 mAh)
Dimensions Approx. height 64 mm x width 88 mm x depth 99 mm
(217/32 inches x 315/32 inches x 329/32 inches)
Mass (Weight) Approx. 120 g (0.26 lb.)
Power consumption Standby: Approx. 1.0 W
Maximum: Approx. 4.0 W
Power supply AC adaptor (120 V AC, 60 Hz)
TH102-C.book  Page 82  Wednesday, August 24, 2005  6:54 PM

Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp 85
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest 
Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all 
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and 
Personal Checks)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
TH102-C.book  Page 85  Wednesday, August 24, 2005  6:54 PM