Panasonic of North America 96NKX-UDS124 DECT 6.0 Cordless Telephone Base Station for SIP server or PBX User Manual Installation Guide English
Panasonic Corporation of North America DECT 6.0 Cordless Telephone Base Station for SIP server or PBX Installation Guide English
User manual
Installation Guide DECT 6.0 Cell Station Unit (SIP) Model No. KX-UDS124 Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-UDS124: Software File Version 01.000 or later Table of Contents Table of Contents 1 For Your Safety ........................................................................................3 2 Overview ...................................................................................................9 3 Installing the SIP Cell Stations .............................................................15 3.1 3.2 3.3 3.4 Overview of SIP Cell Stations ........................................................................................15 Connecting SIP Cell Stations .........................................................................................17 Wall Mounting ..................................................................................................................19 Basic Network Configuration .........................................................................................21 4 Deployment Procedure ..........................................................................25 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 Overview ..........................................................................................................................25 Site Planning ...................................................................................................................27 Site Survey .......................................................................................................................34 CS Registration ...............................................................................................................41 Tree Survey ......................................................................................................................43 Configuration ...................................................................................................................45 PS Registration ...............................................................................................................47 PS Area Check .................................................................................................................51 5 Troubleshooting .....................................................................................52 6 Appendix .................................................................................................54 Installation Guide 1 For Your Safety 1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly. WARNING This notice means that misuse could result in death or serious injury. CAUTION This notice means that misuse could result in injury or damage to property. The following types of symbols are used to classify and describe the type of instructions to be observed. This symbol is used to alert users to a specific operating procedure that must not be performed. This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely. WARNING • • • • • • • • • • • • Do not connect or disconnect the AC plug with wet hands. Do not touch the SIP-CS, AC adaptor, or AC adaptor cord during a lightning storm. Do not allow anything to rest on the AC adaptor cord or LAN cable. Do not locate the SIP-CS where the AC adaptor cord or LAN cable may be stepped on or tripped on. When installing or testing a SIP-CS with an external AC adaptor, the AC adaptor should be plugged into a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Make sure that you do not short the battery or cables. Never attempt to insert wires, pins, etc. into the vents or other holes of the SIP-CS. Do not splash water on the AC adaptor or the power cord, nor get them wet. Doing so can result in fire, electric shock, or injury. If they do get wet, immediately disconnect the AC adaptor and power cord, and contact an authorized service center. Do not touch the AC adaptor for extended periods of time. Doing so can lead to low-degree burns. Do not make power connections that exceed the ratings for the AC outlet or power equipment. If the power rating of a surge protector, etc. is exceeded, it can cause a fire due to heat buildup. Care should be taken so that objects do not fall onto, and liquids are not spilled into, the SIP-CS. Do not subject the SIP-CS to excessive smoke, dust, moisture, mechanical vibration, shock, or direct sunlight. Do not place heavy objects on top of the SIP-CS. Do not mount the SIP-CS in a manner other than that described in this manual. Installation Guide 1 For Your Safety • • • • • • • • • • • The SIP-CS must only be installed and serviced by qualified service personnel. The SIP-CS should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the SIP-CS. Make sure that the wall that the SIP-CS will be attached to is strong enough to support the SIP-CS (approx. 330 g [11.6 oz]). If not, it is necessary for the wall to be reinforced. Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with the SIP-CS. When the SIP-CS is no longer in use, make sure to detach it from the wall. Disconnect the SIP-CS from the AC outlet, disconnect the LAN cable, and contact the dealer if: – The AC adaptor cord or AC plug becomes damaged or frayed. – The SIP-CS is exposed to rain, water, or any other liquid. – The SIP-CS is dropped or damaged. – Internal components are exposed due to damage. – The SIP-CS does not operate properly. – Performance deteriorates. Disconnect the SIP-CS from the AC outlet and disconnect the LAN cable if the SIP-CS emits smoke, an abnormal smell, or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized service center. Clean the AC plug periodically with a soft, dry cloth to remove dust and other debris. If using an AC adaptor, use the optional AC adaptor KX-A239 (PQLV206YB), KX-A239X(PQLV206YB). If damage to the SIP-CS exposes any internal parts, immediately disconnect the cable or cord. If the power is supplied from the network to the SIP-CS (Power-over-Ethernet), disconnect the Ethernet cables. Otherwise, disconnect the AC adaptor cord. Then return the SIP-CS to a service center. The SIP-CS should only be connected to a power supply of the type shown on the label on the SIP-CS. Completely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. CAUTION • • • • • • Do not stretch or bend the cables. Also, do not allow anything to rest on the cables. Do not bundle cables that are connected to the SIP-CS with the AC power cords of machines located nearby. To prevent malfunction, deformity, overheating, rust, and discolouration, do not install or place equipment in the following types of locations: – Locations where air ventilation is poor. – Locations that may be exposed to sulphurous gas, such as near hot springs. – Near devices that emit heat, such as heaters. – Near devices that emit electromagnetic noise, such as radios or televisions. – Near devices that emit high-frequency noise, such as sewing machines or welders. The SIP-CS and the cables should never be placed near or over a radiator or other heat source. The SIP-CS should not be placed outdoors (use indoors). The SIP-CS should not be placed near high-voltage equipment. Installation Guide 1 For Your Safety • The SIP-CS should not be placed on a metal object. • The SIP-CS should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), low temperature (less than 0 °C [32 °F]), and vibration, and should not be exposed to direct sunlight. When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal plates in the wall. Use cables that are fire-resistant or fireproof. Make sure the cables are securely fastened to the wall. The AC adaptor is used as the main disconnect device. Ensure that the AC adaptor is located near the SIP-CS and is easily accessible. Disconnect the AC adaptor cord and all cables from the SIP-CS before cleaning. Clean the SIP-CS with a soft, dry cloth. Do not use liquid, aerosol cleaners, abrasive powders, or chemical agents to clean the SIP-CS. When left unused for a long period of time, disconnect the SIP-CS from the AC outlet. When the SIP-CS receives power from a PoE power supply, disconnect the LAN cable. Medical—consult the manufacturer of any personal medical devices, such as pacemakers, to determine if they are adequately shielded from external RF (radio frequency) energy. (The SIP-CS operates in the frequency range of 1920 MHz to 1930 MHz, and the output peak power level is less than 0.12 W.) Do not use the SIP-CS in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy. To ensure the security of private conversations, only connect the SIP-CS to a secure network. To prevent unauthorized access, only connect the SIP-CS to a network that is properly managed. Make sure all personal computers that are connected to the SIP-CS employ up-to-date security measures. To avoid unauthorized access and possible abuse of your phone system, we strongly recommend: – Keeping the password secret. – Changing your password regularly. – Selecting a complex, random password that cannot be easily guessed. Maintain the distances listed in "Required Distances between Equipment" in the Installation Guide between equipment in order to prevent noise, interference or the disconnection of a conversation. (The distance may vary depending on the environment.) • • • • • • • • • • • • Notice SAFETY REQUIREMENTS • Before connecting the SIP-CS, confirm that the SIP-CS supports the intended operating environment. • If the SIP-CS does not operate properly, disconnect the AC adaptor cord and LAN cable, then connect again. • The SIP-CS may not operate in the event of a power failure. • Do not move the SIP-CS while it is in use. • Satisfactory operation, interoperability, and compatibility cannot be guaranteed with all equipment connected to the SIP-CS, nor with all services provided by telecommunications providers over networks connected to the SIP-CS. SECURITY REQUIREMENTS • Privacy of communications may not be ensured when using the wireless systems. • Keep a copy of all important data (such as your network information) before sending the machine for repair. Installation Guide 1 For Your Safety • The SIP-CS can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you initialize the SIP-CS to erase all user data and restore the factory default settings before you dispose, transfer or return the SIP-CS. Installation Guide 1 For Your Safety Additional Information F.C.C. AND INDUSTRY CANADA RELEVANT INFORMATION CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this device. Privacy of communications may not be ensured when using this unit. Notice FCC ID can be found on the back of this unit. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the distance between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. RF Exposure Warning: This product complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC/IC RF exposure requirements, this product must be installed and operated in accordance with the provided instructions. The installed unit requires a minimum 20 cm (8 inches) of spacing between the antenna and a person’s body (excluding hands, wrists and feet) during wireless modes of operation. This transmitter must not be co-located or operated in conjunction with any other antennas or transmitters. For Users in Canada Only This Class B digital apparatus complies with Canadian ICES-003. Note Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Privacy of communications may not be ensured when using this telephone. Some wireless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the wireless telephone should not be placed near, or on top of, a TV or VCR. If Installation Guide 1 For Your Safety interference is experienced, move the wireless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference. Installation Guide 2 Overview 2 Overview Outline This document describes the installation, deployment, configuration of a SIP-based DECT system. In this system, SIP-based DECT Portable Stations are used together with SIP-CSs. Related Documentation Administrator Guide for KX-UDS124 Describes the programming and maintenance of the SIP-CS. Please refer to the following web site for more information: http://panasonic.net/pcc/support/sipphone Terminology Air Sync Group Air Synchronisation Group. To obtain steady Air Synchronisation over a wide area, it is necessary to create Air Sync Groups. Air Sync Master CS Primary Clock Master of an Air Sync Group. Each Air Sync Group must have a unique Air Sync Master. Air Sync Secondary Master CS Secondary Clock Master of an Air Sync Group DECT Digital Enhanced Cordless Telecommunication Handover Allows you to move between CS coverage areas during a conversation without disrupting the call. This is only possible within the same Air Sync Group. IPEI International Portable Equipment Identity Decimal, 12-digit, globally unique identification code of PSs. Specified in ETSI EN 300 175-6. Migration Allows you to use the S-PS at another system (site) which was registered beforehand. Primary CS Primary CS for Air Synchronisation Roaming Allows you to move between coverage areas of SIP-CSs in other Air Sync Groups when the S-PS is idle. S-PS SIP-CS compatible Portable Station/Handset Secondary CS Secondary CS for Air Synchronisation SIP-CS SIP Cell Station Super Master CS Master CS of Air Sync Group 1. This CS manages configuration for the whole system. Tree Survey Procedure to obtain a steady Air Synchronisation tree. Installation Guide 2 Overview System Overview The SIP-CS can be connected to a SIP server via a LAN and supports S-PSs for making calls. The SIP-CS allows for easy and cost-saving installation using an existing IP network infrastructure. Air synchronisation technology is used for synchronising each SIP-CS. The SIP-CS provides the following: – Wireless systems using a converged voice and data network infrastructure. – Wireless branch offices and wireless solutions by long distance installation on larger premises when located on the same network. – Reliable wireless communication using DECT technology over an IP network. – High quality voice communication. – Easy maintenance using Air Download. The following is an example of SIP-CS installation using an IP network. To obtain steady Air Synchronisation, create two or more Air Sync Groups to cover a wide area, as shown below. : Handover is working. Roaming Internet SIP Server SIP-CS SIP Server Switching Hub SIP-CS Switching Hub Super Master (Air Sync Master 1) SIP-CS SIP-CS S-PS S-PS SIP-CS SIP-CS Handover Air Sync Group 1 S-PS Roaming Air Sync Group 2 Note • • 10 You can move between the coverage areas of SIP-CSs during a conversation, without disrupting the call. This is called "Handover" and is only possible within the same Air Sync Group. You cannot move between Air Sync Groups during a conversation. You can only move between Air Sync Groups when in idle status. This is called "Roaming". Each Air Sync Group requires an Air Sync Master CS. Installation Guide 2 Overview • • The system requires one Super Master CS to control the system as a whole. The Air Sync Master CS of Air Sync Group 1 becomes the Super Master CS. All SIP-CSs of the same model consist of the same hardware and same firmware, but each SIP-CS's role (Master/Slave) is decided by its settings. Migration Internet SIP Server SIP-CS SIP Server Switching Hub SIP-CS Super Master (Air Sync Master 1) SIP-CS SIP-CS SIP Server S-PS Switching Hub SIP-CS S-PS Super Master (Air Sync Master 1) SIP-CS Air Sync Group 1 in Site A S-PS Migration S-PS Air Sync Group 1 in Site B Note • • You can use a S-PS in other systems (sites), if you register it to each system beforehand. This is called "Migration". You can register up to 4 systems to a S-PS. A system at a different site connected by a dedicated line (such as an IP-VPN), which shares a Super Master CS, is considered part of the same system. Installation Guide 11 2 Overview SIP Signalling and Media Stream Control Overview Moving while in standby mode SIP Server (5) SIP (REGISTER) (2) SIP (REGISTER) SIP-CS(1) SIP-CS(2) (3) Move (1) (4) S-PS S-PS (1) The S-PS requests Location Registration from SIP-CS(1). (2) SIP-CS(1) requests SIP Registration from the SIP server. (3) The S-PS moves from coverage area of SIP-CS(1) to the coverage area of SIP-CS(2). (4) The S-PS requests Location Registration from SIP-CS(2). (5) SIP-CS(2) requests SIP Registration from the SIP server. SIP registration is executed each time the S-PS performs location registration while it is idle. Moving while talking SIP Server SIP/RTP (4) RTP (7) RTP (2) Handover (3) (1) S-PS 12 (5) Handover (6) S-PS (1) The S-PS requests Location Registration to SIP-CS(1), and then the S-PS starts the call. (2) The S-PS moves from the coverage area of SIP-CS(1) to the coverage area of SIP-CS(2). (3) The S-PS requests Location Registration to the SIP-CS(2). (4) RTP is transferred from SIP-CS(1) to SIP-CS(2). Installation Guide S-PS 2 Overview (5) The S-PS moves from the coverage area of SIP-CS(2) to the coverage area of SIP-CS(3). (6) The S-PS requests Location Registration to the SIP-CS(3). (7) RTP is transferred from SIP-CS(1) to SIP-CS(3). SIP signalling and the media stream are sent between the SIP-CS currently in use and the SIP-CS that was being used when the call started. System Configuration The Air Sync Master CS of Air Sync Group 1 is the most important SIP-CS. It is called the Super Master CS. The Super Master CS has the following roles: • Portal for all settings. • Management of the synchronisation tree of all SIP-CSs. • Distribution of configuration data via Web user interface programming or configuration file programming. • Distribution of SIP-CS and S-PS firmware data to all SIP-CSs in the system. • Distribution of imported phonebook data to all SIP-CSs in the system. Air Synchronisation Group 1 Air Synchronisation Group 2 Air Synchronisation Group n Super Master CS Air Sync Master CS Air Sync Master CS Slave CS Slave CS Slave CS Slave CS Slave CS Slave CS Slave CS Slave CS Slave CS Data flow of SIP-CSs 1. The Super Master distributes data to each Air Sync Master. 2. Each Air Sync Master distributes the data to all Slave CSs in the Air Sync Group. Also, the Super Master distributes the data to all Slave CSs in Air Sync Group 1. Note • • Data will be distributed until all Slave CSs in all Air Sync Groups receive the data. Data is distributed in the following situations: – When the Super Master CS is started. Installation Guide 13 2 Overview – When All Save is performed through the Web user interface. – When Timed forwarding update is set. – When Timed phonebook importing is set. System Specifications Item S-PS SIP-CS Maximum Number per System 255 128 (32 SIP-CSs per Air Sync Group) Air Sync Group Super Master CS Note A S-PS can be registered to up to 4 SIP-CS systems. 14 Installation Guide 3 Installing the SIP Cell Stations 3 Installing the SIP Cell Stations 3.1 Overview of SIP Cell Stations Names and Locations RJ45 Modular Antennas CS ID Number (ID: xxxxxxxxxx) LED RESET Switch DC Jack MAC Address Unpacking Unpack the box and check the items below: SIP Cell Station Wall Mounting Plate Screws Washers LED Indications Description SIP-CS State General Operation • • • • • • • • • • OFF: Power Off/SIP-CS Software downloading Green ON: Stand-by (no active calls) Slow Green Flashing: Talk (active calls) Moderate Green Flashing: Busy*1 Red ON: Fault Slow Red Flashing: Out of Service/Starting up (data link establishment ® Air Synchronisation) Moderate Red Flashing: Starting up (power on ® data link establishment) Amber ON: Stand-by (unstable synchronisation [no active calls]) Slow Amber Flashing: Talk (unstable synchronisation [active calls]) Moderate Amber Flashing: Busy*1 (unstable synchronisation) Note LED flashing patterns are as follows: • Slow Flashing: 60 times per minute • Moderate Flashing: 120 times per minute Installation Guide 15 3 Installing the SIP Cell Stations SIP-CS State Site Survey Mode *1 16 Description • • • • • • All voice channels are occupied. Installation Guide Red and green alternate flashing: Site Survey Master mode Green flashing: The site survey signal being received is good Orange flashing: The site survey signal being received is not good Red flashing: The site survey signal has been lost Slow red flashing: No site survey signal (after receiving IP address) Moderate red flashing: No site survey signal (before receiving IP address) 3 Installing the SIP Cell Stations 3.2 Connecting SIP Cell Stations Connecting a SIP-CS to a LAN Notice • Connect the SIP-CSs to the LAN only after completing network settings. For details about network settings, see "Configuring Network Settings for Super Master CS" in "4.3 Site Survey". When connecting a SIP-CS to the LAN, connect it to a switching hub. • Note • Use an Ethernet straight cable with an RJ45 connector to connect the SIP-CS to a switching hub. The cable should be a 10BASE-T/100BASE-TX CAT 5 (Category 5) or higher cable, and the diameter of the cable must be 6.5 mm or less. It is possible to connect the SIP-CS to the LAN while registering the SIP-CS to the SIP server. • 1. Connect the cable to the SIP-CS. Ethernet Cable 2. Pass the cable through the groove of the SIP-CS in one of the following three ways. To a Switching Hub To a Switching Hub To a Switching Hub 3. Connect the other end of the cable to the switching hub. Installation Guide 17 3 Installing the SIP Cell Stations Connecting an AC Adaptor to a SIP-CS SIP-CSs comply with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, these SIP-CSs can receive the necessary power supply from the network through the network cable. In this case, no AC adaptor is needed for the SIP-CSs. However, if PoE is not available, you will need to connect an AC adaptor to the SIP-CS. WARNING When installing or testing a SIP-CS with an external AC adaptor, the AC adaptor should be plugged into a wall outlet or floor-mounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. Note Use only the optional AC adaptor KX-A239 (PQLV206YB) or KX-A239X (PQLV206YB) for the SIP-CS. 1. Connect the AC adaptor cord to the SIP-CS. AC Adaptor Cord 2. Pass the cord through the groove of the SIP-CS in one of the following three ways. To AC Adaptor KX-A239 To AC Adaptor KX-A239 To AC Adaptor KX-A239 3. Connect the AC adaptor to an AC outlet. 18 Installation Guide 3 Installing the SIP Cell Stations 3.3 Wall Mounting Mounting WARNING • • • Make sure that the wall that the CS will be attached to is strong enough to support the CS (approx. 330 g [11.6 oz]). If not, it is necessary for the wall to be reinforced. Only use the wall-mounting equipment (screws, washers, wall mounting plate) included with the CS. When the CS is no longer in use, make sure to detach it from the wall. CAUTION • • • • • • When driving the screws into the wall, be careful to avoid touching any metal laths, wire laths or metal plates in the wall. Do not stretch or bend the cables. Also, do not allow anything to rest on the cables. Use cables that are fire-resistant or fireproof. The CS and the cables should never be placed near or over a radiator or other heat source. Do not bundle cables that are connected to the CS with the AC power cords of machines located nearby. Make sure the cables are securely fastened to the wall. 1. Place the reference for wall mounting on the wall to mark the 2 screw positions. 2. Install the 2 screws and washers (included) into the wall. Note • • Make sure that the screw heads are at the same distance from the wall. Install the screws perpendicular to the wall. 3. Insert the upper and lower tabs of the wall mounting plate into the designated openings in the base unit. Wall Mounting Plate (PSKL1032Y4) Tabs 4. Slide the wall mounting plate in the direction of the arrow until it clicks. Installation Guide 19 3 Installing the SIP Cell Stations 5. Hook the CS on the screw heads. Washer Drive the screw to this point. 6. Place the antennas so that they are pointing in directions that are 90 degrees apart (for antenna diversity), as follows: 45º 90º 45º 20 Installation Guide 3 Installing the SIP Cell Stations Reference for Wall Mounting Please copy this page and use as a reference for wall mounting. Install a screw here. 100 mm (3-15/16 in) 83 mm (3-1/4 in) Install a screw here. Note Make sure to set the print size to correspond with the size of this page. If the dimension of the paper output still deviates slightly from the measurement indicated here, use the measurement indicated here. 3.4 Basic Network Configuration Configuring Network Settings for Super Master CS Recommended Environment The Web user interface will operate correctly in the following environments: Operating System Microsoft® Windows® XP or Windows 7 (32 bit) Web Browser Windows Internet Explorer® 7 or Windows Internet Explorer 8 Password Security CAUTION To avoid unauthorised access and possible abuse of the PBX, we strongly recommend: Installation Guide 21 3 Installing the SIP Cell Stations – Keeping the password secret. – Changing your password regularly. – Selecting a complex, random password that cannot be easily guessed. Logging in to the Web User Interface 1. Connect a PC to the SIP-CS intended to serve as the Super Master CS. 2. Start a Web browser on the PC. 3. Enter the default IP address of the SIP-CS in the browser’s address bar. The default IP address and subnet mask are as follows: • IP address: 192.168.0.241 • Subnet mask: 255.255.255.0 4. Log in to the SIP-CS as the administrator. Note The default ID and password for the administrator are as follows: • ID: admin • Password: adminpass CAUTION For security reasons, change the administrator password after logging in to the Web user interface for the first time. Changing the Administrator Password 1. 2. 3. 4. 5. 6. 7. 22 In the System tab, select Administrator Password. Enter the default password in Current Password. Enter a new password in New Password. Enter the new password again in Confirm New Password. Click All Save. In the Maintenance tab, select Restart. Click Restart. The new password will be saved and the SIP-CS will restart. Installation Guide 3 Installing the SIP Cell Stations Assigning IP Address Information 192.168.0.99 255.255.255.0 The Super Master CS must have a static IP address. Follow the procedure below to configure static IP address information. 1. In the Network tab, select Basic Network Settings. 2. Enter the IP address of the Super Master CS in Static IP Address. 3. Enter the subnet mask in Subnet Mask. 4. Enter the IP address of the default gateway in Default Gateway. 5. Enter the IP address of the primary DNS server in DNS1. 6. Enter the IP address of an secondary DNS server in DNS2. 7. Click Save. Configuring Air Synchronisation Settings Follow the procedure below to change the SIP-CS status to Master. 1. In the System tab, select Air Settings. 2. In CS Class, select Master. 3. Enter the IP address of the Super Master CS in IP Address. Installation Guide 23 3 Installing the SIP Cell Stations 4. Click Save. The SIP-CS will restart. The SIP-CS is now set as the Super Master CS. Connecting SIP-CSs to the LAN Confirming the MAC Addresses of all the SIP-CSs Before connecting the SIP-CSs to the LAN, confirm the MAC address of each SIP-CS. The MAC address of each SIP-CS is required in a procedure described later. The MAC address is written on the rear side of each SIP-CS. Connecting SIP-CSs to the LAN 1. Disconnect the Super Master CS from the PC. 2. Place the Super Master CS in its planned location, and then connect it to the LAN. 3. Place the other SIP-CSs in their planned locations, and then connect them to the LAN. All the SIP-CSs (except Super Master CS) will automatically acquire their IP address from the DHCP server. 24 Installation Guide 4 Deployment Procedure 4 Deployment Procedure The deployment procedure for establishing a wireless system is as follows. 4.1 Overview 1. Site Planning Choose the optimal installation locations for SIP-CSs. Site planning requires careful preparation and thorough testing. 2. Site Survey Confirm the signal condition of the planned location using two un-registered CSs and one S-PS. When connecting the wireless system, use extreme care in conducting the site survey. Site surveys can be conducted using two KX-UDS124s. An incorrectly performed site survey can result in a poor service area, frequent noise, disconnection of calls, and synchronisation failure of SIP-CSs. 3. CS Registration Register all SIP-CSs in the system which the Air Sync Master CS is controlling. 4. Tree Survey Create the synchronisation hierarchy for each Air Sync Group to provide stable Air Synchronisation. There are 2 types of Tree Survey methods, as shown in the table below: Tree Survey Type Description References Web User Interface Programming Installing the SIP-CS after conducting a Tree Survey by accessing the Web user interface from a PC connected to the same network. This method provides an easier but less accurate Tree Survey. Refer to "Section 2 Web User Interface Programming" in the Administrator Guide. CS Maintenance Tool Programming Installing the SIP-CS after conducting a Tree Survey using the CS Maintenance Tool installed on a PC connected to the same network. This method provides a more accurate Tree Survey. xxx 5. Configuration Specify SIP server network informations, and SIP account information of extensions. 6. S-PS Registration Register S-PSs to the Super Master CS. Installation Guide 25 4 Deployment Procedure 7. S-PSs Area Check Check the service area, sound quality, and handover operation under actual conditions. 26 Installation Guide 4 Deployment Procedure 4.2 Site Planning In order to be able to move between coverage areas during a call (Handover), synchronisation between SIP-CSs is necessary. If synchronisation between SIP-CSs has not been configured, handover will fail. The source of synchronisation is called a Master CS and the target of synchronisation is called a Slave CS. An Air Synchronisation Group is created with the Master/Slave CSs on different levels. The source of synchronisation for each SIP-CS in an Air Synchronisation Group is called an Air Synchronisation Master CS. The number of Master/Slave levels in an Air Synchronisation Group cannot exceed 8. To ensure that the number of levels does not exceed 8, locate the Air Synchronisation Master CS in the centre of the group. A greater number of levels can lead to instability in handover and Air Synchronisation. The Master CS of Air Synchronisation Group 1 is called the Super Master CS and controls the whole system. Good Example: The Master CS is located in the centre of the installation site for each Air Sync Group. 10 Number of Master/Slave level: 5 Bad Example: The Master CS is NOT located in the centre of the installation site for each Air Sync Group. Therefore, the number of layers in the hierarchy exceeds 8. 10 Number of Master/Slave level: 10 Notice • • Choosing the best site for the SIP-CS requires careful planning and testing. The best location may not always be convenient for installation. It is necessary to locate SIP-CSs within synchronisation range of other SIP-CSs, however, locating SIP-CSs too close to each other can lead to interference and a reduction in the number of simultaneous calls. In a regular office, the average distance between SIP-CSs should be approximately 30 m. Installation Guide 27 4 Deployment Procedure However, since walls, metallic shelves, etc. can weaken signals, Air Synchronisation may not be as stable as planned. Conduct a site survey after installing the SIP-CSs, as described in the next chapter. CS Coverage Area for Establishing Conversations The example below shows the size of the area where one SIP-CS can provide service for S-PSs, if it is installed in an area with no obstacles. Description Area Air Synchronisation coverage area (Radius: About 1 m to 40 m) S-PS coverage area (Radius: About 1 m to 50 m) Understanding Radio Waves Characteristics of Radio Waves The transmission of radio waves and the SIP-CS coverage area depend on the structure and materials of the building. Office equipment, such as computers and fax machines, can interfere with radio waves. Such equipment may create noise or interfere with the performance of the S-PS. The illustration below shows the special transmitting patterns of radio waves. 1. Radio waves are reflected by objects made of materials such as metal. 2. Radio waves are diffracted by objects such as metallic columns. 28 Installation Guide 4 Deployment Procedure 3. Radio waves penetrate objects made of materials such as glass. SIP-CS 1. Reflection Column 2. Diffraction 3. Penetration Relationships Between Radio Waves and Building Structure and Materials • The SIP-CS coverage area is affected more by the building materials and their thickness than the number • • • • of obstacles. Radio waves tend to be reflected or diffracted by conductive objects and rarely penetrate them. Radio waves tend to penetrate insulated objects and are rarely reflected by them. Radio waves penetrate thin objects more than thick objects. The table below shows the transmission tendency of radio waves when they reach objects made from various materials. Material Object Wall Transmission Tendency Concrete The thicker they are, the less radio waves penetrate them. Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Glass Radio waves usually penetrate them. Glass with wire net Radio waves can penetrate them, but tend to be reflected. Glass covered with heat-resistant film Radio waves are weakened considerably when they penetrate windows. Floor Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves are reflected. Partition Steel Radio waves are reflected and rarely penetrate them. Plywood, Glass Radio waves usually penetrate them. Window Installation Guide 29 4 Deployment Procedure Object Column Cabinet Material Transmission Tendency Ferroconcrete Radio waves can penetrate them, but the more iron there is, the more radio waves tend to be reflected or diffracted. Metal Radio waves tend to be reflected or diffracted. Steel Radio waves are usually reflected or diffracted, and rarely penetrate them. Wood Radio waves can penetrate them, but they are weakened. General Installation Obtain a map of the SIP-CS installation site, identify the service area required by the user on the map, and then plan the location of each SIP-CS. It is recommended that you install the SIP-CS at a height of 2 m of more for less obstructions. Follow the procedure below to perform site planning for general installation: 1. Decide where to install the first SIP-CS. 2. Install the second SIP-CS at a distance of about 30 m from the first SIP-CS. If you cannot maintain a distance of 30 m due to building limitations, install the second SIP-CS as far away as possible in the overlapping range of the Air Synchronisation coverage area. Notice Locate SIP-CSs so that places where most calls will be made are within the coverage area of as many SIP-CSs as possible. 3. When you have covered the necessary area, make the SIP-CS that is adjacent to most other SIP-CSs into the Air Sync Master CS. SIP-CS(1) Air Sync Master CS SIP-CS(3) SIP-CS(2) SIP-CS(4) SIP-CS SIP-CS(1) 30 Installation Guide Overlapping Coverage Area SIP-CS(2) SIP-CS(3) Other SIP-CSs in the Coverage Area SIP-CS(2) 4 Deployment Procedure SIP-CS Overlapping Coverage Area Other SIP-CSs in the Coverage Area SIP-CS(2) SIP-CS(1) SIP-CS(3) SIP-CS(4) SIP-CS(1) SIP-CS(3) SIP-CS(3) SIP-CS(1) SIP-CS(2) SIP-CS(4) SIP-CS(2) SIP-CS(4) SIP-CS(4) SIP-CS(2) SIP-CS(3) SIP-CS(3) SIP-CS(2) and SIP-CS(3) are adjacent to most other SIP-CSs. Therefore, in this case choose SIP-CS(2) or SIP-CS(3) as the Air Sync Master CS. Adjoining Installation When you want to make many simultaneous calls in a small area, locate SIP-CSs according to the table below. Number of CSs Distance between CSs Up to 4 5 to 8 1m 9 to 12 10 m 13 to 16 10 m Not Recommended Not Recommended Simultaneous Calls More than 17 Example 1 30 m 1m 30 m Installation Guide 31 4 Deployment Procedure Example 2 (Vertical) 10 m 10 m 10 m Example 3 (Vertical) 10 m 10 m 10 m 10 m Notice • • • It may not be possible to create an Air Sync Group that spans multiple floors, because the dividing ceilings may weaken the signal too much. In this case, locate a connecting SIP-CS in the staircase between each floor. When creating an Air Sync Group that spans multiple floors, make sure that you conduct a site survey on each floor. Make the SIP-CS that is adjacent to most other SIP-CSs (in all 3 dimensions) into the Master CS. Air Synchronisation Air synchronisation assigns classifications to SIP-CS and establishes connections based on those classifications. This creates a robust system where the whole system is not reliant upon one SIP-CS. 32 Installation Guide 4 Deployment Procedure CS Coverage Area for Air Synchronisation between SIP-CSs The example below shows the size of the area where one SIP-CS can synchronise with other SIP-CSs, if it is installed in an area with no obstacles. Area Description Good Coverage Area: Radio signal strength level is "Good" (20 m to 40 m). Good synchronisation quality can be maintained. Coverage Area Radio signal strength level is "Bad" (about 20 m to 50 m). Grey Zone: Conversation will be intermittent. Out of Service: Too close (0 m to 1 m) or too far so that the radio signal is lost and the SIP-CSs cannot be synchronised. Note For air synchronisation radio signal strength details, refer to "Site Survey Mode" in "LED Indications" table found in "2 Overview". Installation Guide 33 4 Deployment Procedure 4.3 Site Survey Confirming SIP-CS Coverage Area for Air Synchronisation between SIP-CSs Confirm the radio signal strength of the SIP-CS at each planned location. The SIP-CS’s LED indicates the strength of the wireless connection. : Planned Location Site Survey Master Mode LED: Red and green alternate flashing AC adaptor LED: Orange flashing AC adaptor Site Survey Slave Mode AC adaptor LED: Green flashing Confirming SIP-CS Coverage Area for Establishing Conversations After confirming the SIP-CS coverage area for air synchronisation, confirm the speech quality. The speech quality will be shown on the S-PS’s LCD. : Confirmed Location AC Adaptor LED: Red and green alternate flashing Site Survey for Air Synchronisation After completing site planning, you can use 2 SIP-CSs to conduct the site survey to check radio signal strength. Then, if necessary, modify the location of the SIP-CSs accordingly. You can check the radio signal strength by the colour of the SIP-CS’s LED. Confirming the Coverage Area for Air Synchronisation between SIP-CSs 1. Supply power to the 2 SIP-CSs using AC adaptors. 2. Turn on SIP-CS(1) by holding the RESET switch. 34 Installation Guide 4 Deployment Procedure 3. Once SIP-CS(1) turns on, release the RESET switch, and then press the RESET switch again. SIP-CS(1) will enter Site Survey Master mode. 4. Turn on SIP-CS(2) normally. SIP-CS(2) will enter Site Survey Slave mode automatically when it receives a signal from SIP-CS(1). 5. Place SIP-CS(1) where the Air Sync Master CS is planned to be located. LED: Red and green alternate flashing SIP-CS(1) (Site Survey Master Mode) AC adaptor Planned Location: Planned Location for Air Sync Master CS 6. Place SIP-CS(2) in the location planned for the SIP-CS closest to the Air Sync Master CS (currently SIP-CS[1]). AC adaptor SIP-CS(1) LED: Red flashing AC adaptor SIP-CS(2) (Site Survey Slave Mode) 7. Confirm whether the LED of SIP-CS(2) is green. If it is not green, move SIP-CS(2) around to find a location where its LED turns green. Note • The LED indicates radio signal strength levels for air synchronisation. For details, refer to "CS Coverage Area for Establishing Conversations" in "4.2 Site Planning". Installation Guide 35 4 Deployment Procedure • For more details about the LED indications of the SIP-CS when in Site Survey mode, refer to "LED Indications" in "3 Installing the SIP Cell Stations". AC adaptor SIP-CS(1) LED: Orange flashing AC adaptor SIP-CS(2) AC adaptor SIP-CS(1) LED: Green flashing AC adaptor SIP-CS(2) 8. Place SIP-CS(1) where SIP-CS(2) was, and then place SIP-CS(2) in the location planned for the SIP-CS closest to current location of SIP-CS(1). Confirmed Location: AC adaptor AC adaptor LED: Red flashing SIP-CS(2) 36 Installation Guide SIP-CS(1) 4 Deployment Procedure 9. Confirm whether the LED of SIP-CS(2) is green. If it is not green, move SIP-CS(2) around to find a location where its LED turns green. LED: Orange flashing AC adaptor SIP-CS(1) AC adaptor SIP-CS(2) LED: Green flashing AC adaptor SIP-CS(2) SIP-CS(1) AC adaptor 10. Repeat steps 8 to 9 for all other locations. Installation Guide 37 4 Deployment Procedure Site Survey for S-PS Service Area Each S-PS has a CS Area Check mode that monitors the state of the radio link to the SIP-CS to check the S-PS service area for establishing conversations. In CS Area Check mode, the following are displayed on the S-PS with a refresh interval of 2 seconds: the SIP-CS ID of the SIP-CS to which the S-PS is connected, the radio strength level, and the Error Rate. For each confirmed SIP-CS location, set the S-PS to CS Area Check mode, and then place a SIP-CS at that location to measure the coverage area. Then, record the results on the map of the installation site. This site survey requires 1 S-PS and 1 SIP-CS. Notice Conduct the site survey starting with the confirmed location for Air Sync Master CS, and then go to closest location next. Before Site Survey for S-PS Service Area Checking the SIP-CS ID Number Check the SIP-CS ID number label attached to the SIP-CS. The SIP-CS ID number is attached to the rear side of the SIP-CS. Starting the S-PS in Maintenance Mode The S-PS must be in Maintenance mode to conduct a site survey. To enter Maintenance mode, follow the procedure below: Note Before using an S-PS, the battery must be inserted and then charged for the specified amount of time. For details, refer to the documentation for the S-PS. 1. The S-PS should be in a powered off state. If the S-PS is turned on, turn it off by pressing and holding the POWER/CANCEL key. 2. Turn on the S-PS by pressing and holding the POWER/CANCEL key. 3. After turning on the S-PS, a blank screen will be displayed. At this time, press and hold the TALK/ SP-PHONE key for about 7 seconds, and then release the key. The S-PS will start in Maintenance mode. Maintenace Mode Ver.01.00 Note When it takes more than 7 seconds to start Maintenance mode, follow the procedure below to return stand by screen: a. Press the left soft key. b. Press [8] ® [1]. The Maintenance mode main menu will be displayed. 4. Press 38 OK Installation Guide 4 Deployment Procedure The Maintenance mode main menu will be displayed. No Service Alarm CS Monitor Reset Handset Full Charge LED Side Tone Vol Site Survey for S-PS Service Area 1. Place a SIP-CS in the location confirmed for the Air Sync Master CS in the previous site survey. 2. Supply power to the SIP-CS using an AC adaptor. 3. Start the S-PS in Maintenance mode. (See "Starting the S-PS in Maintenance Mode", above.) 4. Select "CS Area Check" on the S-PS. 5. Press OK twice. The S-PS will be in CS Area Check mode and you will hear a tone. 6. Walk around the SIP-CS to confirm the SIP-CS’s service area. If the radio strength level and Error Rate are at acceptable levels, you will continue hearing a tone from the S-PS and 2 lines on the LCD of the S-PS light green. Note If there is an area where you cannot hear a tone and the 2 lines of the LCD do not light green, relocate the SIP-CS. 7. After confirming the service area, press TALK/SP-PHONE key on the S-PS to stop the tone. 8. Relocate the SIP-CS to another location. 9. Walk around the SIP-CS to confirm the SIP-CS’s service area. 10. Repeat steps 8 to 9 for all the locations so that the SIP-CSs will provide service for whole area. Installation Guide 39 4 Deployment Procedure Example: AC adaptor AC adaptor 40 Installation Guide 4 Deployment Procedure 4.4 CS Registration : Ethernet Cable Master CS (Site Survey Mode) : Air Synchronisation PoE Hub Notice • • Connect each SIP-CS in the Air Sync Group to the network and turn them on. During CS Registration, make sure that all unregistered SIP-CSs that are not in the Air Sync Group you are registering are turned off. Confirming the MAC address of a SIP-CS To register SIP-CSs to the Air Sync Master CS, the MAC address of each SIP-CS is required. The MAC address is written on the rear side of each SIP-CS. Confirm the MAC address of each SIP-CS before registering it. Before registering For the Super Master CS Provide a static IP address which can be used on your network. For details, refer to "Assigning IP Address Information" in "3.4 Basic Network Configuration". For Air Sync Master CSs other than Super Master CS Set the IP address of the Super Master CS. In Pre Sync procedure, all the SIP-CSs in Site Survey mode will be registered to the Air Sync Master CS. Confirm that all the LEDs of the SIP-CSs are green. If any LED is not green, revise the location of the SIP-CSs. Installation Guide 41 4 Deployment Procedure Registering SIP-CSs to the Super Master CS 1. In the System tab, select CS Management. 2. Select Air Sync Group. 3. Click Start CS Registration. All the SIP-CSs on the LAN will be registered, and then displayed in CS Registered List. Notice You cannot register the following SIP-CSs: • SIP-CSs that are not turned on • SIP-CSs that are not connected to the network • SIP-CSs for which no IP address has been set • SIP-CSs that cannot receive radio signals 42 Installation Guide 4 Deployment Procedure 4.5 Tree Survey The Tree Survey creates the most suitable synchronisation tree automatically for SIP-CSs. You also can configure Air Sync Groups in this procedure. The Tree Survey creates a Master/Slave tree structure with the Air Sync Master CS at the top and with stable air synchronisation. The procedure can be performed automatically by using either the Web user interface or the CS maintenance tool. The Tree Survey not only specifies the level for each SIP-CS, but also a primary and secondary synchronising CS from which the SIP-CS will receive its clock signal. The secondary synchronising CS is used as a backup so that if the primary synchronising CS fails the whole system will not be affected. Air Sync Master CS (Master Clock Signal) Air Sync Master CS (Master Clock Signal) Radio Link Loss Master CS Master CS SIP-CSs stop working Slave CS Slave CS Slave CS Slave CS Preparing for Tree Survey Follow the procedure below to put the SIP-CSs in Tree Survey mode. 1. In the System tab, select Tree Survey. 2. Confirm that all SIP-CSs status are "INS". If "FAULT" is displayed, there may be a problem with the network. 3. Click Change to "OUS" to change the SIP-CS status. 4. Click OK. The status of the SIP-CSs will change to OUS (Out of Service). Installation Guide 43 4 Deployment Procedure Conducting Tree Survey Conduct the Tree Survey once all the SIP-CSs are OUS. 1. In the System tab, select Tree Survey. 2. Click Start Tree Survey. 3. After the Tree Survey has completed, click Tree Image. A connection diagram of the SIP-CSs is displayed. Notice If the Tree Survey will be conducted for 10 or more SIP-CSs, use the CS Maintenance Tool instead. For details, refer to the Administrator Guide. Note If necessary, you can relocate SIP-CSs and conduct the Tree Survey again. Putting the SIP-CSs in Service Follow the procedure below to put the SIP-CSs back in service. 1. In the System tab, select Tree Survey. 2. Click Change to "INS" to change the SIP-CS status. 3. Click OK. The status of the SIP-CSs will change to INS (In Service). Applying the Tree Survey Results Follow the procedure below to apply the parent-child settings from Tree Survey results to the registered SIP-CSs. 1. In the System tab, select Tree Survey. 2. Click Apply. 3. Click OK. 44 Installation Guide 4 Deployment Procedure 4.6 Configuration Specify SIP server network information, an extension name, and extension number. Specifying the SIP Server’s Information Follow the procedure below to specify the IP address and port number of the SIP server to which the Super Master CS is connected. 1. In the VoIP tab, select SIP Settings. 2. In Phone Number, enter the phone number of the SIP account. 3. In Regist Server Address, enter IP address of the SIP Registrar server. 4. In Regist Server Port, enter the port number of the SIP Registrar server that is set to communicate with the SIP-CS. 5. In Proxy Server Address, enter the IP address of the SIP Proxy server. 6. In Proxy Server Port, enter the port number of the SIP Proxy server that is set to communicate with the SIP-CS. 7. In Authentication ID, enter the Authentication ID of the SIP account. 8. In Authentication Password, enter the Authentication password of the SIP account. 9. Click All Save. Installation Guide 45 4 Deployment Procedure Specifying the Preferred Codec Follow the procedure below to specify the codecs you want to use and their usage priorities. 1. In the VoIP tab, select VoIP Settings. 2. In CODEC Preferences, select a codec to use and specify its priority. 3. Click All Save. 46 Installation Guide 4 Deployment Procedure 4.7 PS Registration This section shows how to register S-PS by using Web user interface. Log in to the Web User Interface of the Super Master CS Please refer to "Logging in to the Web User Interface" in "3.4 Basic Network Configuration" for entering Web user interface. Registering Extension Numbers and Extension Names for S-PSs Follow the procedure below to assign extension numbers and extension names to the S-PSs. 1. In the System tab, select PS Registration. 2. Enter an extension name in PS Name. 3. Seledt Line1 SIP Setting or Line2 SIP Setting. Note Some SIP servers allow only 1 extension number per telephone. For details, refer your SIP server’s documentation. 4. Enter the Phone Number, and enter Authentication ID and Authentication Password if necessary. 5. Click All Save. 6. Repeat steps 2 to 5 for each S-PS. Note If the S-PS name is too long to display, the end of the name may not be displayed on the PS’s standby screen. Starting Registration Mode After you have configured the S-PS name and SIP settings, follow the procedure below to register S-PSs. 1. In the System tab, select PS Registration ® Start PS Registration. .To select all available S-PSs, click 2. Select the S-PSs to be registered in Available PS, and then click or To deselect S-PS(s), click 3. Click Next. 4. Click OK to confirm registration. Registering S-PSs After entering PS Registration mode, follow the procedure below to register each S-PS. 1. Turn on the S-PS. 2. Select System Option. Tone Option System Option Other Option Installation Guide 47 4 Deployment Procedure 3. Enter the password. Enter Password ____ 4. Select Register H/S. Register H/S Cancel Base Select Base System Lock Change PIN 5. Select a base number. You can register four separate bases on your S-PS. Register H/S Base 1 Base 2 Base 3 Base 4 6. Hold down OK until "Please wait…" is displayed. Please Wait... 7. When registration has completed, "Registered" will be displayed. Registered Note You can register multiple S-PSs continuously and simultaneously. However, PS Registration mode will terminate if no registrations are detected within 2 minutes. All SIP-CSs controlled by the Super Master CS will enter PS Registration mode at the same time as the Super Master CS. You can register a S-PS to any of the SIP-CSs. Checking Progress You can check registration progress on the PS Registration screen. If Registering is displayed on the left of the screen, you can check the registration status of each S-PS in the Wireless Status field. If Complete is displayed on the left of the screen, all S-PSs that selected for registration were registered successfully. 48 Installation Guide 4 Deployment Procedure Finishing Registration from S-PSs After you have registered the S-PSs to the Air Sync Master CS, you must complete registration from each S-PS individually. 1. Make sure that the S-PS is not registered. Note For details, refer to the documentation for the S-PS. 2. Press "HOLD DOWN OK TO REGISTER" is displayed. 3. Hold down OK until "Please wait…" is displayed. 4. When registration has completed, you will hear a confirmation tone and "Registered" will be displayed. OK Unregistering S-PSs If you want to unregister a specified PS, follow the procedure below. 1. Click the System tab, click PS Registration – Delete PS Registration. 2. Select the S-PSs to be unregistered in Available PS, and then click To select all available S-PSs, click . To deselect S-PS(s), click or 3. Click Next. 4. Click OK to confirm unregistration. Unregistering a Base System from the S-PS If the S-PS was outside the coverage area or was turned off when the above-mentioned unregistration procedure was performed, you must unregister the base system manually. 1. Select "System Option". Tone Option System Option Other Option 2. Enter the password. Enter Password ____ 3. Select "Cancel Base". Register H/S Cancel Base Select Base System Lock Change PIN Installation Guide 49 4 Deployment Procedure 4. Select the base number for unregistration, and then press OK Cancel Base Base 1 Base 2 Base 3 Base 4 5. Press OK Delete? Yes When Unregistration has completed, "Deleted" will be displayed. Deleted 50 Installation Guide 4 Deployment Procedure 4.8 PS Area Check In this section, you can check the service area, handover and voice quality using 2 registered S-PSs under actual conditions. Entering S-PS Area Check mode 1. Start the S-PS in Maintenance mode. For details, see "Starting the S-PS in Maintenance Mode" in "4.3 Site Survey". 2. Select "PS area check". 3. Press OK . 4. Repeat the procedure from 1 to 3 for another S-PS. Note Both S-PSs must be in PS Area check mode. Conducting S-PS Area Check 1. Call S-PS(2) from S-PS(1). S-PS(1) sends a tone signal to S-PS(2), and S-PS(2) returns the signal back to S-PS(1). You can hear a tone when this signal is received. 2. Set S-PS(2) close to the SIP-CS and move around the service area listening to the tone from S-PS(1)’s receiver to confirm voice quality and handover operation. The CS-ID and signal strength of the SIP-CS you are connected to and the target SIP-CS for Handover is displayed on the S-PS. When the signal strength is sufficiently strong, the CS-ID is displayed in green. CS001-10 02% 012 -09 009 -08 006 -68 017 -06 008 -05 014 -05 004 -04 CSnnn-xx yy% nnn : Current sync CS ID xx : RSSI level yy : Error rate Detected CS IDs and RSSI level are displayed. If the RSSI level exceeds the threshold, it is displayed with green shading. Notice When checking the PS area, ensure that at least one SIP-CS is displayed in green on the LCD of the handset within the service area. Installation Guide 51 5 Troubleshooting 5 Troubleshooting Tree Survey Error Messages and Notices When an error occurs during or after the Tree Survey, an error message or notice is displayed. Messages displayed during the Tree Survey Message Probable Cause Solution The Tree Survey can not be executed because software shown below does not support the Tree Survey. The selected SIP-CS uses an older software version not supported by the Tree Survey feature. Please update the software to version 7.100 or later. SIP-CS(s) will not function correctly because air synchronisation has not been established. Location of the SIP-CS is not good. Please move the SIP-CS(s) closer to the adjacent SIP-CS according to site planning. If you still have trouble, there may be interference from external wireless equipment. Please locate the source and eliminate it. Connection error. IP network environment and settings are incorrect. Please check the network connection of the SIP-CS(s) and PC. SIP-CS(s) will not function correctly because there is interference from external wireless equipment. There may be interference with DECT radio waves. Please locate the source of interference and eliminate it. Messages displayed when the Tree Survey is complete 52 Message Probable Cause Solution Notice Sync Slave CS does not have Secondary-CS. One or more SIP-CSs could not have a Slave CS assigned for reasons such as avoiding the creation of a loop. However, this is not a problem. Please move the SIP-CS(s) closer to the adjacent SIP-CS according to site planning. Loops may occur when SIP-CSs are assigned a Slave CS. In this case, please reconduct site planning. ERROR!!! Parameter Error. Monitoring of SIP-CSs failed. Conduct the Tree Survey again. ERROR!!! CS does not have Primary CS. A SIP-CS is located far from the adjacent SIP-CS. Please move the SIP-CS(s) closer to the adjacent SIP-CS according to site planning. ERROR!!! Survey result contains more than 4 levels. Air synchronisation hierarchy contains more than 4 levels. Please recheck the design of your Tree Structure and relocate SIP-CS(s) to remove the unsupported level(s). Installation Guide 5 Troubleshooting Message ERROR!!! IP-CS is too close. Probable Cause Solution SIP-CSs are located too close together. As a guideline, the maximum number of SIP-CSs in an area with a radio signal strength of "11" is 2. Please relocate the SIP-CS(s). Refer to the guidelines for distance between SIP-CS(s) in "Required Distances between Equipment". Installation Guide 53 6 Appendix 6 Appendix SIP-CS Specification Type 4 channel CS with wideband audio Supported Audio Wideband Narrowband Radio Method DECT VoIP Signalling Protocol SIP IP Port Number Flexible Setting Yes Local Setting Yes (through Web application) Site Survey Mode Yes (through Web application) Initialisation Yes (through Web application) Maximum Simultaneous Calls Power Supply PoE (IEEE 802.3af) Optional AC adaptor (KX-A239 [PQLV206YB]/KX-A239X [PQLV206YB]) Codec G.722 for Wideband (Used for LAN and broadband remote IP network) G.711 for Narrowband (Used for LAN and broadband remote IP network) G.729a for Narrowband (Used for narrowband remote IP network) LAN Port 10 BASE-T 100 BASE-TX VLAN Yes (802.1Q) IP Addressing DHCP Static IP Address Setting Software Upgrade Yes Built-in VPN No Weight 290 g (W) 190 mm ´ (H) 133.9 mm ´ (D) 39.3 mm Size PS Specification Items Type Radio Technology 54 Installation Guide KX-UDT111 KX-UDT121 Standard Slim & Light 6 Appendix Items KX-UDT111 KX-UDT121 1.8 inch colour 1.8 inch colour Bluetooth No Yes Vibration Yes Yes Ni-MH Li-Ion LCD Battery Number of Simultaneous Registered Systems Software Upgrade Yes (Wireless Download) RF Specification Description Item Radio Access Method MultiCarrier TDMA-TDD Frequency Band 1920 MHz to 1930 MHz Number of Carriers 10 Carrier Spacing 1728 kHz Transmission Output Peak 250 mW CAUTION • • • • The SIP-CS should be kept free of dust, moisture, high temperature (more than 40 °C), low temperature (less than 0 °C), and vibration, and should not be exposed to direct sunlight. The SIP-CS should not be placed outdoors (use indoors). The SIP-CS should not be placed near high-voltage equipment. The SIP-CS should not be placed on a metal object. Compatible S-PSs Model No. Item • • S-PS KX-UDT111 KX-UDT121 Note • For more details about S-PSs, refer to the documentation for your S-PS. Required Distances between Equipment CAUTION Maintain the distances listed below between equipment in order to prevent noise, interference or the disconnection of a conversation. (The distance may vary depending on the environment.) Installation Guide 55 6 Appendix Equipment Distance CS and office equipment such as a computer, telex, fax machine, etc. More than 2 m (6 ft 7 in) CS and PS More than 1 m (3 ft 3 in) Each CS More than 3 m (10 ft) Each PS More than 0.5 m (1 ft 8 in) SIP server and CS More than 2 m (6 ft 7 in) Notice If multiple SIP-CSs provide service in the same area, the phone connection may become noisy or the number of possible simultaneous calls with S-PSs may decrease due to interference between the SIP-CSs. The required distance between SIP-CSs may vary depending on the environment of the installation site and conditions in which the wireless system is used. Conduct a site survey to determine the appropriate distance. 56 Installation Guide Notes Installation Guide 57 One Panasonic Way, Secaucus, New Jersey 07094 http://www.panasonic.com/bts 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 http://www.panasonic.ca Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2012 PNQX3730ZA DD0412US0 (v01.000)
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