Panasonic of North America PCCUKKX-TG4500 4 line 5.8 GHz cordless telephone system User Manual TG4500

Panasonic Corporation of North America 4 line 5.8 GHz cordless telephone system TG4500

Installation Guide

This unit is compatible with Caller ID. To use this feature you must subscribe to the appropriate service offered by your service provider.Please read these Operating Instructions before using the unit and save them for future reference.For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.Charge the cordless handset battery for 7 hours before initial use.5.8 GHz Expandable Digital Cordless Phone SystemModel No. KX-TG4500Operating Instructions SP-PHONE1234567890ANSWER ONEN SP-PHO
Table of Contents2For assistance, please visit http://www.panasonic.com/phonehelpIntroductionAccessory information . . . . . . . . . . . . . . 6Expanding your phone . . . . . . . . . . . . . . 7Important safety instructions . . . . . . . . . 8For best performance . . . . . . . . . . . . . . 10System capabilities. . . . . . . . . . . . . . . . 11PreparationInstallation . . . . . . . . . . . . . . . . . . . . . . 12Installing the backup battery in the base unit . . . . . . . . . . . . . . . . . . . . . 12Connecting the base unit handset and AC adaptor . . . . . . . . . . . . . . . . 13Connecting the line cords . . . . . . . . 14Connecting the AC adaptor to the charger . . . . . . . . . . . . . . . . . . . . . . 16If you subscribe to a DSL service . . 16Installing the battery in the cordless handset . . . . . . . . . . . . . . . 17Battery charge . . . . . . . . . . . . . . . . 17Controls and display. . . . . . . . . . . . . . . 19Controls . . . . . . . . . . . . . . . . . . . . . 19Using softkeys and navigation keys 22Displays . . . . . . . . . . . . . . . . . . . . . 24Setting-up the unit before use . . . . . . . 25Setting the date and time . . . . . . . . 25Setting the display language . . . . . . 25Selecting the line mode . . . . . . . . . 26Selecting the dialing mode . . . . . . . 26Registering additional cordless handsets . . . . . . . . . . . . . . . . . . . . . 26Making/Answering CallsMaking calls . . . . . . . . . . . . . . . . . . . . . 29Answering calls . . . . . . . . . . . . . . . . . . 33Using additional lines during a conversation . . . . . . . . . . . . . . . . . . . 35Intercom . . . . . . . . . . . . . . . . . . . . . . . . 36Making an intercom call . . . . . . . . . 36Answering intercom calls . . . . . . . . 36Transferring a call. . . . . . . . . . . . . . . . . 37Placing a call on hold . . . . . . . . . . . . . . 38Swapping between two external calls . 38Conference calls. . . . . . . . . . . . . . . . . . 39Conference with two external calls using the base unit . . . . . . . . . . . . . 39Conference with two external calls using the cordless handset . . . . . . . 39Conference with an external call and cordless handset (using the base unit) . . . . . . . . . . . . . . . . . . . . 39Conference with an external call and base unit or another cordless handset (using a cordless handset) . . . . . . . . . . . . . . 40Useful features during a call . . . . . . . . . 40Joining in a conversation . . . . . . . . . 40Call privacy . . . . . . . . . . . . . . . . . . . 40Recording a conversation . . . . . . . . 41Muting your conversation . . . . . . . . 41Using the PAUSE key (for PBX line or long distance calls) . . . . . . . . 42Using the FLASH key . . . . . . . . . . . 42For call waiting service users . . . . . 42Temporary tone dialing . . . . . . . . . . 43PhonebookUsing the Phonebook . . . . . . . . . . . . . . 44Storing names and numbers in the Phonebook . . . . . . . . . . . . . . . . . . . 44Finding and calling a Phonebook item . . . . . . . . . . . . . . . . . . . . . . . . . 45Editing Phonebook items . . . . . . . . 47Assigning a ringer pattern to a Phonebook item . . . . . . . . . . . . . . . 47Erasing Phonebook items . . . . . . . . 48Chain dial . . . . . . . . . . . . . . . . . . . 48Caller ID ServiceUsing caller ID service . . . . . . . . . . . . . 49Caller list . . . . . . . . . . . . . . . . . . . . . . . . 50Viewing and calling back using the caller list . . . . . . . . . . . . . . . . . . . . . 50Editing a caller’s phone number before calling back . . . . . . . . . . . . . 51Storing caller information in the Phonebook . . . . . . . . . . . . . . . . . . . 51Erasing caller information . . . . . . . . 52Voice Mail SystemVoice Mail System . . . . . . . . . . . . . . . . 53Setting the mailbox password . . . . . 53Listening to messages from the base unit . . . . . . . . . . . . . . . . . . . . . 54Listening to messages with the cordless handset . . . . . . . . . . . . . . . 57Creating and sending messages . . . 59Transferring a call to a personal mailbox . . . . . . . . . . . . . . . . . . . . . . 60Checking the remaining recording time and number of messages . . . . 61Erasing all messages stored in a mailbox . . . . . . . . . . . . . . . . . . . . . . 61User greetings . . . . . . . . . . . . . . . . . 62Personal greetings . . . . . . . . . . . . . 62
Table of ContentsFor assistance, please visit http://www.panasonic.com/phonehelp 3Turning the cordless handset answer mode on or off . . . . . . . . . . 64Remote access. . . . . . . . . . . . . . . . . . . 65Remote accessAccessing the voice mail system remotely . . . . . . . . . . . . . . . . . . . . . 65Automated Attendant SystemAutomated Attendant System. . . . . . . . 68How the Automated Attendant System works . . . . . . . . . . . . . . . . . 68Setting the Automated Attendant System . . . . . . . . . . . . . . . . . . . . . . 69Call transfer status . . . . . . . . . . . . . 71Call operator status . . . . . . . . . . . . . 72Answering SystemSetting the Answering System . . . . . . 73Turning on the Answering System . 73Defining the number of rings . . . . . . 73Selecting the pre-recorded greeting message . . . . . . . . . . . . . . 73Recording a greeting message . . . . 74Selecting a greeting message . . . . . 74Changing a recorded message . . . . 74Erasing a greeting message . . . . . . 74Turning off the Answering System . 74Programmable SettingsGuide to programming . . . . . . . . . . . . . 75Base programming . . . . . . . . . . . . . 75Cordless handset programming . . . 77Initializing base unit and cordless handset(s) . . . . . . . . . . . . . . . . . . . . . . 78Clearing settings . . . . . . . . . . . . . . . 78Clearing the Caller List . . . . . . . . . 79Clearing the Phonebook . . . . . . . . . 79Clearing the redial list . . . . . . . . . . . 80Erasing messages . . . . . . . . . . . . . 80Ringer settings . . . . . . . . . . . . . . . . . . . 81Selecting the ringer volume . . . . . . 81Selecting the ringer pattern . . . . . . . 81Call options. . . . . . . . . . . . . . . . . . . . . . 82Auto talk . . . . . . . . . . . . . . . . . . . . . 82Caller ID edit . . . . . . . . . . . . . . . . . . 83Setting up ring groups . . . . . . . . . . . 83Display options . . . . . . . . . . . . . . . . . . . 84Adjusting the LCD contrast . . . . . . 84Changing the name of the cordless handset . . . . . . . . . . . . . . . 84Telephone settings . . . . . . . . . . . . . . . . 85Selecting the flash time . . . . . . . . . . 85Line selection for outgoing calls . . . 85Setting up the telephone line . . . . . . . . 86Restricting calls . . . . . . . . . . . . . . . . 86Message alert . . . . . . . . . . . . . . . . . 87Call screening (monitoring) . . . . . . . 87Notify alert . . . . . . . . . . . . . . . . . . . . 87Automatically deleting messages . . 89Checking the remaining recording time and number of messages . . . . 89Music on hold . . . . . . . . . . . . . . . . . . . . 89Turning the music on hold feature on or off . . . . . . . . . . . . . . . . . . . . . . 89Recording music on hold . . . . . . . . . 90Erasing the current music on hold .90Other options . . . . . . . . . . . . . . . . . . . . 91Selecting key tone . . . . . . . . . . . . . . 91Adjusting the time automatically . . . 91Re-registering a cordless handset with the base unit . . . . . . . . . . . . . . 91Storing speed dial numbers . . . . . . 91Customer support . . . . . . . . . . . . . . 92Programming with direct commands . . 93Using direct commands on the base unit . . . . . . . . . . . . . . . . . . . . . 93Using mailbox direct commands on the base unit . . . . . . . . . . . . . . . . . . 94Using direct commands on the cordless handset . . . . . . . . . . . . . . . 95Useful InformationWall mounting the charger . . . . . . . . . . 96Cordless handset rechargeable battery replacement . . . . . . . . . . . . . . . 97Backup battery replacement. . . . . . . . . 97Headset (optional) . . . . . . . . . . . . . . . . 98Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 99Reset button . . . . . . . . . . . . . . . . . . . . 100Adding another phone . . . . . . . . . . . . 100Error messages . . . . . . . . . . . . . . . . . 101Display messages . . . . . . . . . . . . . 101Voice messages . . . . . . . . . . . . . . 103Troubleshooting . . . . . . . . . . . . . . . . . 104General use . . . . . . . . . . . . . . . . . . 104Programmable settings . . . . . . . . . 105Making/answering calls, paging . . 105Phonebook . . . . . . . . . . . . . . . . . . 106Caller ID . . . . . . . . . . . . . . . . . . . . 107Recharging the battery (cordless handset) . . . . . . . . . . . . . 108Voice mail system/automated attendant system/answering system . . . . . . . . . . . . . 109Frequently asked questions . . . . . . . . 110The base unit . . . . . . . . . . . . . . . . 110
Table of Contents4For assistance, please visit http://www.panasonic.com/phonehelpThe cordless handset . . . . . . . . . . 110Messages and voice mail . . . . . . . 111Calls . . . . . . . . . . . . . . . . . . . . . . . 112Lines . . . . . . . . . . . . . . . . . . . . . . . 112FCC and other information . . . . . . . . . 113Specifications . . . . . . . . . . . . . . . . . . . 116Warranty. . . . . . . . . . . . . . . . . . . . . . . 117Customer services . . . . . . . . . . . . . . . 119IndexIndex. . . . . . . . . . . . . . . . . . . . . . . . . . 120
IntroductionFor assistance, please visit http://www.panasonic.com/phonehelp 5Thank you for purchasing your new Panasonic cordless phone system.We recommend keeping a record of the following information for future reference. Attach your purchase receipt here.Serial No.11. The serial number can be found on the bottom of the unit.Date of purchaseName and address of dealerCaller ID and Call Waiting Service, where available, are telephone service provider services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call Waiting Caller ID, which displays a second caller’s name and phone number while the user is engaged in another call, requires a subscription to both Caller ID and Call Waiting with Caller ID services (CWID).
Introduction6For assistance, please visit http://www.panasonic.com/phonehelpAccessory informationIncluded accessoriesTo order replacement accessories, call 1-800-332-5368.TTY users (hearing or speech impaired users) can call 1-866-605-1277.No. Accessory items Order number Quantity1 AC adaptor (for base unit and charger) PQLV256Z 22 Base unit handset PQJXF0201Z 13 Cordless handset KX-TG4500BR 14 Cordless handset battery HHR-P104 15 Cordless handset battery cover PQYNTG4500BR 16 4-wire telephone line cord PQJA10088Z 27 Backup battery HHR-P516 18 Audio cable PQJA10165Z 19 Charger PQLV30046ZA 110 Handset cord PQJA212V 111 Belt clip PQKE10377Z5 11234567891011
IntroductionFor assistance, please visit http://www.panasonic.com/phonehelp 7Expanding your phoneKX-TG4500 includes one cordless handset and one base unit. The system can be expanded by adding up to seven accessory cordless handsets, sold separately.A maximum of eight cordless handsets can be registered to the base unit.The included cordless handset is pre-registered at the factory, and assigned an extension number of 1.After purchasing accessory cordless handsets, you must register each to the base unit.(Please read the accessory cordless handset’s Installation Manual for more information).The model number of the accessory cordless handset is KX-TGA450.A charger unit is included with each accessory cordless handset.To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA (1-800-211-7262) to locate a dealer. SP-PHONE1234567890ANSWER ONEN SP-PHO KX-TGA450KX-TG4500 SP-PHONE1234567890ANSWER ONEN SP-PHO
Introduction8For assistance, please visit http://www.panasonic.com/phonehelpImportant safety instructionsWhen using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.1. Read and understand all instructions.2. Follow all warnings and instructions marked on this unit.3. Unplug this unit from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.4. Do not use this unit near water, for example near a bathtub, wash bowl, or kitchen sink.5. Place the unit securely on a stable surface. Serious damage and/or injury may result if the unit falls.6. Do not cover slots and openings on the unit. They are provided for ventilation and protection against overheating. Never place the unit near radiators, or in a place where proper ventilation is not provided.7. This equipment should only be connected to a power supply as described on the unit. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.8. Do not place objects on the power cord. Install the unit where no one can step or trip on the cord.9. Do not overload power outlets or extension cords. This can result in the risk of fire or electric shock.10. Never push any objects through slots in this unit. This may result in the risk of fire or electric shock. Never spill any liquid on the unit.11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the unit is subsequently used.12. Unplug this unit from power outlets and refer servicing to an authorized service center when the following conditions occur:A. When the power cord is damaged or frayed.B. If liquid has been spilled into the unit.C. If the unit has been exposed to rain or water.D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.E. If the unit has been dropped or physically damaged.F. If the unit exhibits a distinct change in performance.13. Avoid using telephones during thunderstorms, except cordless types. There may be a remote risk of an electric shock from lightning.14. Do not use this unit to report a gas leak when in the vicinity of the leak.SAVE THESE INSTRUCTIONS
IntroductionFor assistance, please visit http://www.panasonic.com/phonehelp 9CAUTION:InstallationLNever install telephone wiring during a lightning storm.LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.LUse caution when installing or modifying telephone lines.LDo not touch the plug with wet hands.LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible.LWhen installing the base unit and cordless handset(s), ensure that antennas are not mounted in a position where they may cause injury. Particular care should be taken to ensure that antennas are not placed at eye level. BatteryTo reduce the risk of fire or injury to persons, read and follow these instructions.LUse only the battery(ies) specified.LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.LDo not open or damage the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies). This may cause a short circuit and the battery(ies) and/or the conductive material may overheat and cause burns.LCharge the battery(ies) provided with or identified for use with this product only in accordance with the instructions and limitations specified in this manual.WARNING:LTo prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.LUnplug this unit from power outlets if it emits smoke, an abnormal smell or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).LThe base unit handset and cordless handset earpieces are magnetised and may retain small ferrous objects.MedicalLConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 5.8 GHz and the power output level can range from 0.04 to 0.25 watts. Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.
Introduction10 For assistance, please visit http://www.panasonic.com/phonehelpFor best performanceBase unit location/noiseThe base unit and cordless handset(s) use radio waves to communicate with each other.For maximum distance and noise-free operation, we recommend the following:LPlacing the unit away from electrical appliances such as a TV, personal computer or another cordless phone.LPlacing the base unit in a HIGH and CENTRAL location with no obstructions such as walls.LRaising the antenna vertically.LIf you use the cordless handset near a microwave oven which is being used, noise may be heard. Move away from the microwave oven and closer to the base unit.LIf you use the cordless handset near the base unit of another cordless phone, noise may be heard. Move away from the other base unit and closer to your base unit.EnvironmentLKeep the unit away from electrical noise generating devices such as fluorescent lamps and motors.LThe unit should be kept free from excessive smoke, dust, high temperature, and vibration.LThe unit should not be exposed to direct sunlight.LDo not place heavy objects on top of the unit.LWhen you leave the unit unused for a long period of time unplug it from the power outlet.LThe unit should be kept away from heat sources such as heaters and kitchen stoves. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.LThe maximum calling distance may be shortened when the unit is used in the following places: near obstacles such as hills, concrete walls, tunnels, subways, or near metal objects such as wire fences, etc.LOperating near appliances operating near 5.8 GHz may cause interference. Move away from these electrical appliances.Routine careLWipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
IntroductionFor assistance, please visit http://www.panasonic.com/phonehelp 11System capabilitiesThe unit can accomodate up to four external telephone lines, which are provided by a telephone service provider, or up to two intercom calls.The capabilities of the unit can be expanded by registering up to eight cordless handsets at the base unit (page 26).How many external calls and intercom calls can be conducted at one time?The unit allows four simultaneous external calls with the base unit and three cordless handsets, or with four cordless handsets1.Two intercom calls can be conducted on four cordless handsets while the base unit simultaneously makes an external call. For example, two pairs of cordless handsets can be engaged in separate intercom calls while the base unit is engaged in an external call.Up to three external calls can be conducted on cordless handsets or the base unit while a fourth cordless handset simultaneously conducts an intercom call with the base unit or another cordless handset. For example, the base unit and two cordless handsets can be engaged in separate external calls while two other cordless handsets can conduct an intercom call together.In the above three cases:LAll other cordless handsets are in the standby mode.LThe base unit and cordless handset users can check the mailboxes for messages (pages 54 and 57).1. The number of cordless handsets that can be used simultaneously will vary depending on the availability of external and internal calls, and the usage of mailboxes. SP-PHONE1234567890ANSWER ONEN SP-PHO Ex. External call on line1.External call on line2.External call on line3.External call on line4.OR SP-PHONE1234567890ANSWER ONEN SP-PHO Intercom call 1 Intercom call 2 External call on line 1, 2, 3, or 4.Ex. SP-PHONE1234567890ANSWER ONEN SP-PHO External call on line1.Ex. External call on line2.External call on line3.Intercom call
Preparation12 For assistance, please visit http://www.panasonic.com/phonehelpInstallationInstalling the backup battery in the base unitA rechargeable NiMH battery works as emergency power during a power failure. The fully charged backup battery provides the base unit with a minimum of 20 minutes operation. The battery is charged in the base unit while the AC adaptor is connected (page 13). It takes approximately 16 hours to charge fully.Note:LThe battery cannot be overcharged.LIf the backup battery has been discharged, the unit will not work during a power failure. If required, the unit can be replaced with a standard telephone to restore service during the power outage.1Open the battery cover.2Install the backup battery in the battery compartment. Plug in battery connector as shown, and close the battery cover.BATTERY indicator:LThe BATTERY indicator lights while the battery is being charged. (This is normal.)LDuring a power failure (or if the AC adaptor is disconnected), the BATTERY indicator shows the battery strength:Blinking slowly: The unit is operating from the battery backup.Blinking fast: The battery is not connected, defective or non-chargeable.BATTERY indicator
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 13Connecting the base unit handset and AC adaptorLUse only a Panasonic handset with the KX-TG4500.LUse only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z).LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe AC adaptor should be connected to a vertically-oriented or floor-mounted AC outlet. Do not connect the AC adaptor to a cell-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.LThe BATTERY indicator lights while the AC adaptor is connected with the backup battery installed (page 12), this is normal.LWhen placing the unit, care should be taken to place it so that the base unit antenna does not cause a danger. Particular care should be taken to ensure that the antenna is not placed at eye level or in a position that may pose a risk to people’s eyes.AC AdaptorPQLV256Power Outlet(AC 120 V, 60 Hz)Handset CordFasten the AC adaptor cord to prevent accidental disconnection.Raise the antenna. CordedHandsetHook
Preparation14 For assistance, please visit http://www.panasonic.com/phonehelpConnecting the line cordsConnect the telephone line cords to the base unit.To connect two two-line telephone jacks LINE 3/4 LINE 1/2Two-Line Telephone Jacks (RJ14C)LINE3LINE4LINE1LINE24-WireTelephoneLine Cord
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 15To connect four single-line telephone jacksFor this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire telephone line cords (PQJA10088Z). To order, call the accessories telephone number shown on page 6.2-LINEPHONELINE 2LINE 3/4 LINE 1/2Single-Line Telephone Jacks (RJ11C)LINE44-Wire TelephoneLine CordLINE3LINE2LINE12-Wire TelephoneLine Cord2-Wire TelephoneLine CordT-Adaptor (KX-J24)T-Adaptor (KX-J24)Connect the telephone line cords to the T-adaptor KX-J24.4-Wire TelephoneLine Cord2-Wire TelephoneLine Cord
Preparation16 For assistance, please visit http://www.panasonic.com/phonehelpConnecting the AC adaptor to the chargerLUse only the included Panasonic AC ADAPTOR PQLV256 (Order No. PQLV256Z).LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)LThe charger can be wall mounted, if required (page 96).If you subscribe to a DSL serviceLPlease attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:– Noise is heard during conversations.– Caller ID features (page 49) do not function properly.Power Outlet(AC 120 V, 60 Hz)Fasten the AC adaptor cord in the retaining clip to prevent it from being disconnected.AC AdaptorPQLV256
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 17Installing the battery in the cordless handset1Insert the battery, and press it down until it snaps into the compartment.Note:LThe end of the battery with the metal terminals should be inserted first and should be at the foot of the cordless handset.LThe flat side of the battery should fit against the inside of the battery compartment as shown.2Close the cover.Battery chargePlace the cordless handset on the charger and charge for 7 hours before initial use. Make sure that the cordless handset faces forward as shown.LThe CHARGE indicator will light, and “Charging” is displayed.LWhen the battery is fully charged, “Charge completed” is displayed.LA discharged battery may charge quickly and feel warm during the charging process. This is normal.Note:LTo ensure that the battery charges correctly, clean the charge contacts of the cordless handset and charger monthly with a soft, dry cloth. Clean more often if the unit is subject to grease, dust or high humidity.ChargecontactsCHARGE indicator
Preparation18 For assistance, please visit http://www.panasonic.com/phonehelpBattery strengthYou can confirm the battery strength on the cordless handset display.Recharging the batteryRecharge the battery when:–“Recharge battery” is displayed and “7” flashes on the cordless handset display.– the cordless handset beeps every 60 seconds while it is in use.Note:LRecharge the cordless handset battery for more than 15 minutes or the display will continue showing the indication.LWhen the battery is about to fail, the cordless handset will display “Charge for 7 hrs” and 8. The cordless handset will not work unless the battery is charged. Battery performanceAfter your Panasonic battery is fully charged, you can expect the following performance:Note:LBattery power is consumed whenever the cordless handset is off the charger, even when the cordless handset is not in use. The longer you leave the cordless handset off the charger, the shorter you can actually talk on the cordless handset. Actual battery performance depends on a combination of how often the cordless handset is in use and how often it is not in use.LOnce the battery is fully charged, you do not have to charge it again until “Recharge battery” is displayed and “7” flashes. This will maximize the battery life.LIf you want to keep the battery fully charged at all times, place the cordless handset on the charger when the cordless handset is not in use. The battery cannot be overcharged.Battery icon Battery strength5Fully charged6Medium7LowWhen flashing: needs to be recharged.8DischargedOperation Operating timeWhile in use (talking)Up to 15 hoursWhile not in use (standby)11. The cordless handset is off the charger but not in use.Up to 8 days
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 19Controls and displayControlsBase unit1 Corded handset2 LINE 1, 2, 3 and 4, and indicators3Display4{CONF}5{HOLD}6 Antenna7{RESET} button8{INTERCOM}/{TRANSFER}, ({ALL}, {1} to {8})9{SP-PHONE}/{HEADSET} and indicator10 {BATTERY} indicator11 {REDIAL}12 {PAUSE}/{EDIT}13 {CALL WAIT}/{FLASH}14 {TONE}15 MicrophoneVOICE MAIL SYSTEM4LINEEXIT/STOPCLEARLOUD/SEARCHBACKFWDENTERHEADSET SP-PHONEMENU1234567890BATTERYCONF HOLD VOICE MAILDEFABCMNOJKLGHIWXYZTUVPQRSTONEOPERREDIALCALL WAIT/FLASHANSWER ONAUTOMATED ATTENDANTINTERCOM / TRANSFER ALLLINE 1LINE 2LINE 3LINE 412345678 MUTEEN SP-PHO 1 2 3 4 5 6789101112131415PAUSE/EDIT
Preparation20 For assistance, please visit http://www.panasonic.com/phonehelp1{ANSWER ON}2{MUTE}3F ({VOICE MAIL})4{MENU}5{ENTER}6 Navigator key ({<}, {>}, {f}, {g})7{CLEAR}8{EXIT}/{STOP}VOICE MAIL SYSTEM4LINEEXIT/STOPCLEARLOUD/SEARCHBACKFWDENTERHEADSET SP-PHONEMENU1234567890BATTERYCONFHOLD MUTE VOICE MAILINTERCOM / TRANSFER12345678ALLDEFABCMNOJKLGHIWXYZTUVPQRSTONEOPERREDIALPAUSE/EDITCALL WAIT/FIASHLINE 1LINE 2LINE 3LINE 4ANSWER ONAUTOMATED ATTENDANT1 2 345678CoverMemory CardMemory card:Remove the memory card and use it as a name index for the cordless handset(s).
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 211 Charger socket2 Backup battery cover3 Line 3/4 jack4 Line 1/2 jack5 Headset jack6 Base handset socket1 2 3 4 5 6
Preparation22 For assistance, please visit http://www.panasonic.com/phonehelpCordless handset1 Ringer indicatorMessage indicator2 Receiver3Display4{OFF}5{HOLD}/{INTERCOM}/{CLEAR}6{FLASH}/{CALL WAIT}7 Microphone8 Charge contacts9{PAUSE}/{REDIAL}10 {*} (TONE)11 Joystick and {MENU}/{OK}12 {s} (SP-PHONE)13 {C} (TALK)14 Headset jack15 LINE keys16 Softkeys17 SpeakerChargerCHARGE indicator:LThe CHARGE indicator lights when the battery is charging.Note:LThe cordless handset battery requires charging when the battery indicator on the display blinks slowly and the battery low alarm sounds every 60 seconds (page 17).Using softkeys and navigation keysUsing the cordless handset’s softkeysTwo softkeys and the joystick are used to select functions displayed directly above each key. Functions displayed above each key will change depending on the state of use.TONE4231560789SP-PHONECLEARMUTEREDIALINTERCOM PAUSEHOLDTALKOFFL 1L 2L3L 4SP-PHONEL 4 4L L 1L 2 2L32314560789REDIALREDIALCALL WAL WAITINTERCOM / CLEARM / CLEARHOLDHOLDTONETONEPAUSEFLASHTALKOFFOFF2345678191011121314151617Charge contactsCHARGEindicatorTONE4231560789SP-PHONECLEARMUTEREDIALINTERCOM PAUSEHOLDTALKOFFL 1L 2L3L 4SP-PHONE2314560789REDIALCALL WAITINTERCOM / CLEARHOLDTONEPAUSE FLASH1:Handset 11:45PM JUL.25M.box Menu Phb1 missed call2
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 23The cordless handset’s softkeys:Using the cordless handset’s joystickThe cordless handset’s joystick can be used to navigate through menus and select items shown on the display. Use the {^}, {V}, {f}, {g} keys to move the cursor around the screen, then press the {MENU}/{OK} key in the center to select an item.The joystick’s up {^} and down {V} keys are also used to scroll through the function menu (page 77), the Caller List (page 50), and the Phonebook (page 44). The up {^} and down {V} keys also increase {^} and decrease {V} the receiver/speaker volumes while in talk mode (page 32).The {g} key is used to select an item in the displayed menu.The {f} and {g} keys move the cursor backwards and forwards when inserting a Phonebook item.The {f} and {g} keys repeat or skip recorded messages.The {f} key returns you to the previous screen.Using the base unit’s navigator keyThe {>} and {<} keys increase and decrease the base unit speaker volumes and increase or decrease the volume while in talk mode (page 30). The {>} and {<} keys also scroll up and down through the displayed menu, toggle between number entry and name entry when in Phonebook number entry mode (page 44), and opens the Caller List when pressed in standby mode (page 50).The {g} key selects an item in the displayed menu.The {f} and {g} keys move the cursor backwards or forwards when inserting a Phonebook item. The {f} and {g} keys repeat or skip recorded messages.The {f} key returns you to a previous screen.Display function ActionAdds a new recordMoves to the previous step in a menu processCalls the current contactChanges the current greetingCreates a conference callEdits the current recordEnds recordingErases the current recordEnters the mailboxDisplays the main menu Enters the PhonebookMutes the conversation during a callMoves to the next step in a menu processAborts the current actionAccepts the current optionDisplays the available optionsSaves the current recordSearches the recordsSelects the current optionStarts recordingConfirms the current actionAddBackCallChangeConfEditEndEraseM.boxMenuPhbMuteNextNoOKOptionSaveSearchSelectStartYesLOU D/ SEARCH FWDBACK
Preparation24 For assistance, please visit http://www.panasonic.com/phonehelpDisplaysBase1The handset in-use icon indicates the status of the registered cordless handset(s). If a cordless handset is in talk or intercom mode, or listening to messages, the relevant number is displayed.2If you turn the automated attendant system on (page 68), the relevant line icon is displayed.3The time and date are displayed on the last line in standby mode. The display shows the dialed number, call status, programming options, Phonebook items, etc. If you subscribe to a Caller ID service, caller information will be displayed (page 49).Cordless handset1The F flashes if there is at least one new message in your mailbox (page 57). It is also displayed during message playback.2The line status icons function as follows:3The battery icon indicates the battery strength (page 18).4The cordless handset number (1 to 8) is displayed in standby mode. The display shows the time and date, dialed number, call status, programming options, and Phonebook items, etc. If you subscribe to a Caller ID service, caller information will also be displayed (page 49).5The currently available softkeys are displayed; this is dependent on the status of the handset. For a full list of softkeys, refer to page 23.Backlit LCD displaysBoth the base unit and cordless handset have a backlit LCD display. The lighted cordless handset display will stay on for about ten seconds after pressing a key.12:00AM JAN. 11. Handset In-Use icon 2. Auto Attendant icon30:BaseL1 L2 L3 L4182765435Phb11:05AM FEB.141:Handset 12L1 L2 L3 L4M.box Menu1. Voice Mail icon 2. Line Status icon3 Battery icon4Line Status MeaningOff (invisible)The line is free.On The line is in use.Flashing A call is on hold (page 38). The automated attendant or answering system is responding to a call (pages 68 and 73).Flashing quicklyA call is being received.
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 25Setting-up the unit before useSetting the date and timeWe recommend that you set the date and time.Voice Date/Time Stamp: After each message playback, a synthesized voice will announce the date and time that the message was recorded (pages 55 and 57).Note:LIf a power failure occurs, the date/time will be retained for at least 20 minutes with the backup battery fully charged (page 12). Re-adjust if the date/time is incorrect.LFor Caller ID service users (page 49)– If required, the Caller ID information can reset the clock after the first ring if the adjusted time is incorrect (page 91). However, if the time has not been previously set, the Caller ID information cannot adjust the clock. – The Caller ID information will automatically adjust the clock for daylight saving time.1While in standby mode, press {MENU}.2Scroll to “Date and time” by pressing {<} or {>}, then press {ENTER}.3Set the date and time using the keypad keys ({0} to {9}). Use the {f} or {g} keys to move the cursor to the digit to change, then press the correct number key. LEnter the time in 12-hour notation. Do not use military time.4Press {<} or {>} and hold, to select “AM” or “PM”.5Press {ENTER}. LConfirmation tone is heard.Setting the display language You can select either “English” or “Español” as the display language. The default is “English”. You must program the base unit and each cordless handset separately.Specifying the base unit language1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Change language” by pressing {<} or {>}, then press {ENTER}.4Press {<} or {>} to select the desired language.5Press {ENTER}. LConfirmation tone is heard.Specifying cordless handset language1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Change language” by pressing {V} or {^}, then press .4Press {V} or {^} to select the desired language.5Press . LConfirmation tone is heard.Example:Base Unit0:BaseSet date & time3 missed callsExample:>=PMDate: 04.28.2006Time: 02:37 AM ENTER=SaveBase Unit HandsetSelectSelectSave
Preparation26 For assistance, please visit http://www.panasonic.com/phonehelpSelecting the line modeThe line mode for all lines is preset to “B” and generally should not be changed. If the line keys on the base unit do not light properly, or the line status icons are not displayed on the cordless handset properly, the line mode selection is incorrect. Set line mode to “A”. Each line has its own setting.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Set telephone line” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Set line mode” by pressing {<} or {>}, then press {ENTER}.LThe current settings are displayed.5Press {f} or {g} to select a line.6Press {<} or {>} to select the desired setting.7Press {ENTER}. LConfirmation tone is heard.Selecting the dialing modeIf your lines have a touch-tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Select the mode for each line. The default is “Tone”.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Set telephone line” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Set dial mode” by pressing {<} or {>}, then press {ENTER}.LThe current settings are displayed.5Use the {f} or {g} keys to select the line to be set.6Press {<} or {>} to select “Pulse” or “Tone”.7Press {ENTER}.LConfirmation tone is heard.Registering additional cordless handsetsThe included cordless handset is pre-registered at the factory and assigned the handset number 1. Do not try to register handset number 1 which has “1:Handset 1” on the display. Optional cordless handsets must be registered at the base unit. You can add up to seven additional cordless handsets. Only one cordless handset can be registered at a time. The handset number is used as the extension number.The model number of the optional cordless handset is KX-TGA450. To order, contact your dealer or call 1-800-211-PANA(7262) to locate a dealer.Note:LEnsure that the base unit and cordless handset are in standby mode.LRegistration must be completed within one minute.LThe cordless handset cannot be registered if the base unit is not in registration mode.Base UnitBase UnitExample:Dial modeToneL1 L2 L3 L4 Tone Tone Tone
PreparationFor assistance, please visit http://www.panasonic.com/phonehelp 27RegisteringYou can register handsets in two ways, both are described below. The latter way uses direct commands. For a complete list of direct commands refer to pages 93 through 95. Method 1:1From the base unit, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Registration” by pressing {<} or {>}, then press {ENTER}.4Scroll to “HS registration” by pressing {<} or {>}, then press {ENTER}.LThe handset registration screen is displayed.5Press {ENTER}.6From the cordless handset, press .LThe cordless handset attempts to register to the base unit.LAfter linking to the base unit, the completion screen is displayed and confirmation tone is heard on both the base unit and registered cordless handset.LOnce successfully linked, “Handset registered” is displayed on both the base unit and the cordless handset. Repeat to register additional cordless handsets.LTo rename the cordless handset to something memorable, refer to page 84.Method 2:1From the base unit, press {MENU}, followed by {#}, {1}, {2}, {3}.2Press {ENTER}.3From the handset, press {MENU}, followed by {#}, {1}, {2}, {3}.4Press .LThe cordless handset attempts to register to the base unit.LAfter linking to the base unit, the completion screen is displayed and confirmation tone is heard on both the base unit and registered cordless handset.LOnce successfully linked, “Handset registered” is displayed on both the base unit and the cordless handset. Repeat to register additional cordless handsets.LTo rename the cordless handset to something memorable, refer to page 84.Handset and Base UnitPress MENU, #, 123 onpress ENTER on base.the handset, thenOKRegistration.Press MENU, #,OK123 on the base,then press2Press MENU, #, 123 onpress ENTER on base.the handset, thenRegistration.Press MENU, #,OK123 on the base,then press2BackOK
Preparation28 For assistance, please visit http://www.panasonic.com/phonehelpDe-registering a cordless handsetNote:LDe-registering a cordless handset clears all data on the base unit for the selected cordless handset (for example, Alert phone number, Alert on/off, greeting messages, etc.).1While the base unit is in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Registration” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Deregistration” by pressing {<} or {>}, then press {ENTER}.LThe numbers of the currently registered cordless handsets are displayed.LIf there are no cordless handsets registered, an error beep is heard and an error message displayed (page 101).5Press {f} or {g} to move to the cordless handset to be de-registered.6Press {ENTER}.7Press {ENTER} again to confirm the operation.LThe completion screen is displayed and confirmation tone is heard.Example:Base UnitDeregistering<> ENTER=SelectHS No.: 1234----
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 29Making callsFour external calls can be handled simultaneously on separate telephone lines by the base unit and three cordless handsets (or by four cordless handsets). Additionally, two intercom calls can be handled simultaneously. The maximum operating number may decrease depending on the state of use.Using the base unitWhen you lift the base unit handset or press {SP-PHONE} to make a call, the unit automatically selects an available line (to change the line selection, see page 85) and you can dial a phone number. To hang up, replace the handset or press {SP-PHONE}. Note:LYou can also pre-dial the phone number before lifting the base unit handset (page 30). LIf the base unit and three cordless handsets or four other cordless handsets are in use, you may not be able to make a call. In this case “System is busy. Please try again later.” is displayed.LIf the unit detects a problem, an error message is displayed (page 101).Base UnitVOICE MAIL SYSTEM4LINEEXIT/STOPCLEARLOUD/SEARCHBACKFWDENTERHEADSET SP-PHONEMENU1234567890BATTERYCONFHOLD VOICE MAILDEFABCMNOJKLGHIWXYZTUVPQRSTONEOPERREDIALPAUSE/EDITCALL WAIT/FLASHANSWER ONAUTOMATED ATTENDANTINTERCOM / TRANSFER ALLLINE 1LINE 2LINE 3LINE 412345678 MUTEEN SP-PHO Line keys and indicators {HOLD}{REDIAL}{SP-PHONE} and indicator{<}, {>}{CLEAR}Microphone{EXIT}/{STOP}Cordedhandset
Making/Answering Calls30 For assistance, please visit http://www.panasonic.com/phonehelpHolding a handsfree conversation1Press {SP-PHONE}.LThe SP-PHONE indicator lights.LAn available line is automatically selected and the line indicator lights (to change the line selection, see page 85).LYou can select a line by pressing an unlit LINE key, instead of pressing {SP-PHONE}.2Dial the phone number.LIf you misdial, press {SP-PHONE}, and start again from step 1.3When the other party answers, talk into the microphone.4When you finish talking, press {SP-PHONE} or place the handset on the base unit (if the call was switched to the handset).L The SP-PHONE indicator light goes out.For best performance:LTalk alternately with the caller in a quiet room.LIf the other party has difficulty hearing you, press {<} to decrease the speaker volume.LYou can switch to the handset by lifting it up. To switch back to the speakerphone, press {SP-PHONE}.LPress {SP-PHONE} again to switch back to the handset.Dialing after confirming the entered number1Enter the phone number.LTo correct a digit, press {CLEAR}. Enter the correct number.LIf a pause is required when dialing, press {PAUSE} where needed (page 42).LTo delete all digits, press and hold {CLEAR}.2Press {SP-PHONE}.LYou can press a line key instead of pressing {SP-PHONE}.LThe line number is displayed.3When the other party answers, talk into the handset or microphone.4When you have finished speaking, replace the handset or press {SP-PHONE}.Adjusting the base unit handset volumeThree levels (high/medium/low) are available for the handset volume.Press {<} or {>} repeatedly during a call to increase or decrease the volume.LEach time you press {<} or {>}, the volume level will change.Adjusting the speakerphone volumeEight volume levels (high to low) are available for the speaker volume.Press {<} or {>} repeatedly during a call to increase or decrease the volume.LEach time you press {<} or {>}, the volume level will change.Adjusting the volume if you have an optional headsetRefer to “To connect an optional headset to the base unit” on page 98 for details on attaching a headset.Three volume levels are available.Press {<} or {>}repeatedly during a call to increase or decrease the volume.LEach time you press {<} or {>} the volume level will change.Redialing the last number dialed1Lift the base unit handset or press {SP-PHONE}.LYou can press a line key instead of {SP-PHONE}.2Press {REDIAL}.LThe last dialed phone number from the base unit is redialed.
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 31Making a call using the redial listThe last 10 different phone numbers dialed from the base unit are stored in the redial list.1Press {REDIAL}.LThe last number dialed is displayed.LIf “No items stored” is displayed, the list is empty.2Press {<} or {>} repeatedly to scroll through the list, or press {REDIAL} repeatedly to display the desired number.LIf the previous call was made using the Phonebook (page 45) or from the Caller List (page 50), the programmed name is shown in the list.LTo exit the list, press {EXIT}.3Lift the base unit handset or press {SP-PHONE}.LYou can press a line key instead of {SP-PHONE}.Dialing speed dial numbersRefer to “Storing speed dial numbers” on page 91 for details of how to set-up speed dial keys.1While in standby mode, press and hold a dial key ({0} to {9}) for more than three seconds.LThe assigned speed dial for the key is displayed.LIf a speed dial number has not been assigned to this key, “No Number” is displayed.2Press a line key.LThe speed dial number is called.Note:LThe speed dial function can be used with the base unit handset or in handsfree mode (page 30).Using the cordless handset1Press {C} or {s}.LAn available line is automatically selected and the line is displayed (to change the line selection, see page 85).LYou can select a line by pressing {L1}, {L2}, {L3}, or {L4}, instead of pressing {C} or {s}.L“Talk” or “SP-phone” is displayed.2Dial the phone number.LThe dialed number is displayed.LAfter a few seconds the display will show the length of the call.3When finished talking, press {OFF} or place the cordless handset on the charger.Note:LIf the base unit and three cordless handsets or four cordless handsets are in use, you may not be able to make a call. In this case “System is busy. Please try again later.” is displayed.Example:Example:Handset{C}{s}{*}{REDIAL}/{PAUSE}{HOLD}/{INTERCOM}/{CLEAR}{OFF}SoftkeysJoystickMicrophoneLine keys{CALL WAIT}/{FLASH}{#}Talk10123456789Line1MuteMenuL1 2Menu Mute00-00-08Talk Line1L1 2
Making/Answering Calls32 For assistance, please visit http://www.panasonic.com/phonehelpHolding a handsfree conversation1Press {s}.LAn available line is automatically selected and the line is displayed (to change the line selection, see page 85).L“SP-phone” is displayed.2Dial the phone number.LThe dialed number is displayed.LAfter a few seconds the display will show the length of the call.3When the other party answers, talk into the microphone.4When finished talking, press {OFF} or place the cordless handset on the charger.For best performance:LTalk alternately with the caller in a quiet room.LIf the other party has difficulty hearing you, press {V} to decrease the speaker volume.LDuring a call you can switch from the receiver to the speakerphone by pressing {s}. To switch back to the receiver, press {C}.Dialing after confirming the entered number1Enter the phone number.LTo correct a digit, press {CLEAR}. Enter the correct number.LIf a pause is required when dialing, press {PAUSE} where needed (page 42).LTo cancel, press {CLEAR} and hold, or press {OFF}.2Press {C} or {s}.LYou can press a line key instead of pressing {C}or {s}.LThe line number is displayed.LAfter a few seconds, the display will show the length of the call.3When finished talking, press {OFF} or place the cordless handset on the charger.Adjusting the cordless handset volumeThree levels (high/medium/low) are available.While using the receiver, press {V} or {^} repeatedly.Adjusting the speaker volumeSix levels (high to low) are available.While using the speaker, press {V} or {^} repeatedly.Lighted cordless handset keypadThe cordless handset dialing keys light when a call is received or a key is pressed. The lights go out about 10 seconds after pressing a key, lifting the cordless handset off the charger or answering a call.Adjusting the volume if you have an optional headsetRefer to “To connect an optional headset to the cordless handset” on page 99 for details on attaching a headset.Three volume levels are available.Example:Example:Example:MuteMenu00-01-30Talk Line1L1 2LowVolumeHigh2L1LowVolumeHigh2L1
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 33Press {V} or {^} repeatedly during a call to increase or decrease the volume.Each time you press {V} or {^} the volume level will change.Redialing the last number dialedPress {C} or {s}, then press {REDIAL}.Making a call using the redial listThe last ten different phone numbers dialed from the cordless handset are stored in the redial list.1Press {REDIAL}.LThe last number dialed is displayed.LIf “No items stored” is displayed, the list is empty.2Press {V} or {^} repeatedly to scroll through the list, or press {REDIAL} repeatedly until the desired number is displayed.LIf the previous call was made using the Phonebook (page 45) or from the Caller list (page 50), the programmed name is displayed in the list.LTo exit the list, press {OFF}.3Press {C} or {s}.Dialing speed dial numbersRefer to “Storing speed dial numbers” on page 91 for details of how to set-up speed dial keys.1While in standby mode, press and hold a dial key ({0} to {9}) for more than three seconds.LThe assigned speed dial for the key is displayed.LIf a speed dial number has not been assigned to this key, “No Number” is displayed.2Press a line key.LThe speed dial number is called.Note:LThis function can be used with the handset or in handsfree mode (page 32). Answering callsFour external calls can be handled simultaneously (or two intercom calls) by the base unit and three cordless handsets (or by four cordless handsets). When a call is received, the unit rings and “Incoming call” is displayed. The called line indicator on the base unit flashes quickly, and the line status icon flashes quickly on the cordless handset display. The line is automatically selected when the call is answered. If you subscribe to a Caller ID service, the calling party’s information will be displayed after the first ring (page 49). If you specified a ringer pattern for a Phonebook item, this is also heard (page 47).To view the Caller ID information, wait until the second ring to answer a call. When an intercom call (page 36) and an external call are received at the same time, the information for each call will be displayed alternately. Press {SP-PHONE} or go off-hook (using the base unit) or press {C} or {s} (using the cordless handset) to answer the intercom call. Press the line key to answer the external call.Note:LWhen the base unit and cordless handset ringer volumes are set to OFF, they will not ring. “Ringer off” is also displayed while the base unit/cordless handset(s) is in standby mode (page 81).Using the base unitYou can answer a call by simply lifting the base unit handset. If the caller’s information is stored in the Phonebook (page 44) or in the Caller list (page 50), the caller’s name and number are displayed, Base Unit
Making/Answering Calls34 For assistance, please visit http://www.panasonic.com/phonehelpotherwise “Incoming call” is displayed. To hang up, replace the handset.If two calls are received together, the one with the lowest line number has priority when the base unit handset is picked up.You can also answer a call by pressing {SP-PHONE} (see below) or pressing a LINE key to answer a call on a specific line.If you receive an incoming call while using the mailbox (page 53), the display shows “Incoming call” and the incoming call tone will be heard. If the caller’s information is stored in the Phonebook (page 44) or in the Caller list (page 50), the caller’s name and number are also displayed.Answering using the speakerphone1Press {SP-PHONE}.LThe indicator lights.LThe called line indicator light stops flashing.LYou can also answer a call by pressing the called line key ({Line1}, {Line2}, {Line3} or {Line4}).2Talk into the microphone.3When finished talking, press {SP-PHONE}.Note:LTo transfer a call to another extension user, see page 37. To transfer the call to a mailbox to enable a caller to leave a message, see page 60.Temporarily turning the ringer offWhile the base unit is ringing for an outside call, you can turn the ringer off temporarily by pressing {MUTE}. The base unit will ring the next time a call is received.To turn the ringer off permanently, see page 81.Using the cordless handset 1Press {C} or {s}.LThe called line status icon stops flashing.LYou can also answer a call by pressing the called line key (L1, L2, L3 or L4).OR:If the cordless handset is on the charger, just lift it off. (This is not possible when the Auto Talk feature is set to OFF. See below and page 82).2When finished talking, press {OFF} or place the cordless handset on the charger.Note:LIf you are using the mailbox (page 53) and receive an incoming call, the display shows “Incoming call” or the Caller ID information (page 49), if enabled, and incoming call tone is heard.Auto talkThis feature allows you to answer a call by simply lifting the cordless handset off the charger. You do not need to press {C}. To activate this feature, see page 82.Temporarily turning the ringer offWhile the cordless handset is ringing for an outside call, you can turn the ringer off temporarily by pressing . The cordless handset will ring the next time a call is received.To turn the ringer off permanently, see page 81.Example:John Smith--------Line 1--------1-012-345-6789Example:Example:HandsetMute----- Line 1 -----Incoming call2L1Mute----- Line 1 -----JOHN SMITH1-012-345-67892L1Mute
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 35Using additional lines during a conversationDuring a conversation, if an incoming call is received on another line, the line indicator on the base unit and the line status icon on the cordless handset display will flash quickly. You will also hear two tones through the cordless handset or base unit handset. You can make or answer a second call while the first call is on hold.LIf you subscribe to a Caller ID service, the second caller’s information will be displayed when a call is being received on another line (page 49).Using the base unitExample: If you are using LINE 11Press {HOLD} to put the first call (LINE 1) on hold (page 38). LThe LINE 1 indicator flashes.2Press another line key (LINE 2, 3 or 4) to make or answer a second call.LThe selected LINE indicator lights.3To return to the first call (LINE 1), press the line key for the first call (LINE 1).LThe second call is terminated.Note:LTo place the second call on hold, press {HOLD} in step 3 before pressing the line key for the first call.LPressing {HOLD} puts the current call on hold. You can make or answer another call by pressing the line key for a line not in use. You can handle up to four calls at a time.Using the cordless handsetExample: If you are using LINE 11Press {HOLD} twice to put the first call (LINE 1) on hold (page 38). LThe line status icon flashes.2Press another line key (LINE 2, 3 or 4) to make or answer a second call.3To return to the first call (LINE 1), press the line key for the first call (LINE 1).LThe second call is terminated.Note:LTo hold the second call, press {HOLD}, then press the line key for the first call.LPressing {HOLD} twice puts the current call on hold while keeping the previously held calls active. You can make or answer another call by pressing the line key for a line not in use. You can handle up to four calls at a time.Example:Base UnitTalk Line100-01-32Example:HandsetMuteMenu00-01-30Talk Line1L1 2
Making/Answering Calls36 For assistance, please visit http://www.panasonic.com/phonehelpIntercomIntercom calls can be made between a cordless handset and the base unit or between two cordless handsets. You can page all cordless handsets simultaneously from the base unit.The number assigned to a cordless handset at registration is the extension number (page 26). The base unit extension number is 0.Note:LIf you have difficulty hearing while using the speakerphone on the base unit or the cordless handset, decrease the speaker volume by pressing {<}.LIf an incoming call is received during an intercom call, you will hear incoming call tone and the line indicator will flash quickly. LWhen an intercom call and an external call (page 33) are received at the same time, the information for each call will be displayed alternately. Lift the handset or press {SP-PHONE} (base unit) or press {C} or {s} (cordless handset) to answer the intercom call. Press the line key to answer the external call.Making an intercom call Using the base unit1While the base unit is in standby mode, press a key from {INTERCOM 1} to {INTERCOM 8} or press {INTERCOM ALL}.2When the other party’s voice is heard, lift the base unit handset or talk into the microphone.3To end the call, replace the handset or press {SP-PHONE}.Note:LUsing this feature can help you locate a misplaced cordless handset.Using the cordless handset1While the cordless handset is in standby mode, press {INTERCOM}.2Press {V} or {^} to scroll to the base unit or required cordless handset.LPress {*} to select the base unit and all cordless handsets.LOnly registered cordless handsets are displayed.3Press or {OK}.4To end the call, press {OFF}.Answering intercom calls Using the base unitWhile the base unit is ringing, lift the handset or press {SP-PHONE}.To end the call, replace the handset or press {SP-PHONE}.Using the cordless handsetWhile the cordless handset is ringing, press {C} or {s}, or lift the handset off the charger if auto talk is enabled (page 82).To end the call, press {OFF}, or place the handset on the charger.Note:LWhen the base unit and cordless handset ringer volumes are set to OFF, they will not ring. “Ringer off” is also displayed while the base unit/cordless handset(s) is in standby mode (page 81).LIf an incoming call is being received, the line indicator on the base unit will flash quickly or the cordless handset user will hear incoming call tone. To answer, press the relevant line key.Base Unit HandsetSelectBase Unit Handset
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 37Transferring a callYou can transfer an external call between the base unit and a cordless handset, or between two cordless handsets.Note:LIf the paged party does not answer within 30 seconds after you hang up, the transferred call will be returned to you with an audible tone. If the call is still not answered after 10 minutes, the automated attendant will respond to the caller (page 68). You may answer the call by pressing the relevant line key before the tone or before the automated attendant takes the call. LAny user can accept a transferred call by pressing the relevant line key.LFor information on transferring a call to a mailbox, refer to “Transferring a call to a personal mailbox” on page 60.Using the base unit1During a call, press the corresponding TRANSFER key ({1} to {8}) to page the cordless handset.To page all cordless handsets, press TRANSFER {ALL}.LThe call is put on hold and the line indicator flashes.LIf you press TRANSFER {ALL}, only the cordless handset user who answers first can take the transferred call.2If required, wait for the cordless handset user to answer and announce the transfer. If not required, go to step 3.LIf the paged party does not answer, press the relevant line key.3To complete the transfer, replace the handset or press {SP-PHONE}.Answering a call transferred to the base unitWhen the base unit rings, lift the handset or press {SP-PHONE}.LAfter the paging party hangs up, you can talk to the outside caller.LYou can press the relevant line key instead of pressing {SP-PHONE} to talk to the outside caller.Using the cordless handset1During a call, press {INTERCOM}/{HOLD}/{TRANSFER}.2Press {V} or {^} to scroll to the required cordless handset or base unit, or press {0} to {8}.Press {*} to select the base unit and all cordless handsets.3Press or {OK}.4If required, wait for the paged party to answer, announce the transfer.If not required, go to step 5.LIf the paged party does not answer, press the relevant line key.5To complete the transfer, press {OFF} or place the handset on the charger.Answering a call transferred to a cordless handsetWhen the handset rings, press {C} or {s}, or lift the handset off the charger.LAfter the paging party hangs up, you can talk to the outside caller.LYou can press the relevant line key instead of pressing {C} or {s} to talk to the outside caller.Base UnitHandsetSelect
Making/Answering Calls38 For assistance, please visit http://www.panasonic.com/phonehelpPlacing a call on holdThis feature allows you to put an outside call on hold.Using the base unitDuring an outside call, press {HOLD}.L“Hold” and the line number are displayed.Note:LIf a call is kept on hold for more than six minutes, a warning tone is heard. After four additional minutes on hold, the automated attendant will respond to the caller who can then call a cordless handset or leave a message following the Incomplete Call Handling Menu (page 71).LReplacing the handset on the cradle will not affect the held call.To return to the call, press the line key of the held call.Note:LCordless handset users can release the held caller by pressing the relevant line key.Using the cordless handsetDuring an outside call, press {HOLD} twice.L“Hold” and the line number are displayed.LThe line status icon flashes on the display.LIf a call is kept on hold for more than six minutes, a warning tone is heard. After four additional minutes on hold, the automated attendant will respond to the caller and he/she can call the base unit, another cordless handset or leave a message following the Incomplete Call Handling Menu (page 71).LReplacing the cordless handset in the charger will not affect the held call.To return to the call, press the line key of the held call.Note:LThe base unit and other cordless handset users can release the held caller by pressing the relevant line key. Swapping between two external callsTo swap between two external calls, both calls must first be put on hold (page 38). To connect to one of the held calls, press the line key for that call. To connect to the second call, place the current call on hold and press the line key for the second call. Example:Example:Base UnitLine1HoldHandsetHold Line1L12
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 39Conference callsThis feature allows you to join two calls to make a conference call. At least one of the other two parties must be an external line.Conference with two external calls using the base unitExample: If you are using LINES 1 and 2 1During an outside call, press {HOLD} to put the call (LINE 1) on hold (page 38). 2Press {Line2} to make or answer a second call.3When the second call is connected, press {CONF} to make a conference call.LAll calls are connected.LTo hang up both lines, press {SP-PHONE}.LTo hang up only one line, press the line key for the party with which you want to continue talking.LTo put both lines on hold, press {HOLD}. You can speak to one of the held calls by pressing the line key for that call. To let the other party join the conversation again, press {CONF}.Note:LDuring a conference with two external calls, both calls will be dropped if a line key not associated with either call is pressed.Conference with two external calls using the cordless handsetExample: If you are using LINES 1 and 2 1During an outside call, press {HOLD} twice to put the first call (LINE 1) on hold (page 38). 2Press {L2} to make or answer a second call.3When the second call is connected, press to make a conference call.LAll calls are connected.LTo hang up both lines, press {OFF} or place the cordless handset on the charger.LTo hang up only one line, press the line key for the party with which you want to continue talking.LTo put both lines on hold, press {HOLD}.To talk with only one caller, press the corresponding line key. To let the other party join the conversation again, press .Conference with an external call and cordless handset (using the base unit)Example: If you are using LINE 1 1During an outside call, press {HOLD} to put the first call (LINE 1) on hold (page 38). 2Press the corresponding {INTERCOM} key ({1} to {8}) to page the required cordless handset or press {INTERCOM ALL}.Example:Base UnitConferenceL1 L2 00-00-20Example:HandsetConfMuteL1 L2Conference2L1 L200-00-45ConfBase Unit
Making/Answering Calls40 For assistance, please visit http://www.panasonic.com/phonehelp3When the second call is connected, press {CONF} to make a conference call.LAll calls are connected.LTo leave the conference, replace the base unit handset or press {SP-PHONE}. The two other parties can continue the conversation.Conference with an external call and base unit or another cordless handset (using a cordless handset)Example: If you are using LINE 1 1During an outside call, press {INTERCOM}. 2Press {V} or {^} to scroll to the required cordless handset or base unit, then press . LYou can also select a handset with a number key ({0} to {8}) or press {*} to page the base unit and all cordless handsets.3When the second call is connected, press to make a conference call.LAll three calls are connected.LTo leave the conference, press {OFF} or place the cordless handset on the charger. The two other parties can continue the conversation.Useful features during a callJoining in a conversation This feature allows the base unit user or another cordless handset user to join in a current conversation.Note:LThe base unit user or a cordless handset user cannot join a conversation between a cordless handset or the base unit and an external caller if Call Privacy has been turned on (page 40) by the base unit or another cordless handset user.Example: A conversation is currently taking place between Handset 1 and a call on LINE 3.Press and hold {Line3} on the base unit or another cordless handset.LYou join in the current conversation, “Conference” is displayed.Call privacyCall privacy allows you to prevent other users from joining in your conversation with an outside caller. Note:LThis feature is activated on a per-call basis.LYou cannot activate this feature during an intercom call or a conference call.Using the base unit1While in conversation with an external caller, select {MENU}.2Press {<} or {>} to scroll to “Privacy ON”.HandsetSelectConfExample (from the base unit):Base Unit HandsetConferenceL3 H100-00-051Base Unit Handset
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 413Press {ENTER}.LA cordless handset user cannot join-in your current conversation.Using the cordless handset1While in conversation with an external caller, press .2Press {V} or {^} to scroll to “Privacy ON”, followed by .LOther cordless handset or base unit users cannot join-in your current conversation.Recording a conversation This feature allows you to record your conversation with an external caller.Note:LMany states have imposed regulations on the manner in which 2-way conversations may be recorded; you should inform the other party that the conversation is being recorded. Consult your telephone service provider for further information.LYou cannot record internal or conference calls.1While in conversation with an external caller, press {MENU}.2Press {<} or {>} to scroll to “2-way record ON”.3If using the base unit, press {ENTER}. If using the handset, press .LRecording starts.LTo stop recording:If using the base unit, press {MENU}, followed by {ENTER}.If using the handset, press {MENU}, followed by .Note:LIf the memory becomes full during the conversation, recording stops and you will hear an error beep.LAfter recording, the mailbox indicates that you have a new message (pages 54, 57). LWhen recording is selected, the Call Privacy feature (page 40) activates.Muting your conversation You can mute your voice during a conversation. While mute is turned on you will be able to hear the other party, but the other party will not be able to hear you.Using the base unitDuring a conversation, press {Mute}.L“Mute” will flash on the display.LTo return to the conversation, press {Mute} again.Using the cordless handsetDuring a conversation, press .L will flash slowly on the display.LTo return to the conversation, press again.Example:Example (from the base unit):Talk Line100-01-32<Privacy>MenuSelectBase Unit HandsetSelectTalk Line1Rec<Privacy>00-01-32SelectBase Unit HandsetMuteMuteMute
Making/Answering Calls42 For assistance, please visit http://www.panasonic.com/phonehelpUsing the PAUSE key (for PBX line or long distance calls) A pause is sometimes required when making calls using a PBX or long distance service.For example, if you need to dial the line access number “9” when making outside calls with a PBX:1Press {9}.2Press {PAUSE}, then dial the phone number.Note:LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press {PAUSE} repeatedly to insert longer pauses.Using the FLASH keyPressing {FLASH} allows you to use special features of your host PBX, such as, transferring an extension call, or accessing optional telephone services such as Call Waiting (page 42).LPressing {FLASH} cancels mute (page 41) and temporary tone dialing mode (page 43).Note:LTo change the flash time, see page 85.For call waiting service users If a call is received on the same line as the current conversation, you will hear call waiting tone. Press {CALL WAIT} to answer the second call.To use Call Waiting, you must subscribe to your telephone service provider’s Call Waiting service.LThe first call is put on hold while you answer the second call.LTo switch between calls, press {CALL WAIT}.LThe call waiting service cannot be used when:– the first call on the same line is on hold, or– the automated attendant system or Answering System is responding to the first call on the same line (pages 68, 73).Note:LPlease contact your telephone service provider for details and availability of this service in your area.Call waiting caller ID displayIf you subscribe to both Caller ID and Call Waiting with Caller ID services (CWID), when a second call is received on the same line while talking, the second caller’s information will be displayed. After you hear call waiting tone while talking, the display shows the caller’s name with the phone number, and “Waiting” is displayed.Example (from the base unit):Base Unit HandsetTalk9P012Line1Base UnitHandsetExample (from the base unit):Base Unit HandsetJohn Smith--------Waiting--------0-123-456-7890
Making/Answering CallsFor assistance, please visit http://www.panasonic.com/phonehelp 43Temporary tone dialing You can temporarily switch the dialing mode from pulse to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).During a call, press {*} (to enter tone dialing mode) before entering access numbers which require tone dialing.Note:LThe dialing mode will return to pulse when you hang up.Base Unit Handset
Phonebook44 For assistance, please visit http://www.panasonic.com/phonehelpUsing the PhonebookYou can store names and phone numbers in the base unit and cordless handset’s Phonebooks. 100 items can be stored in each Phonebook. All Phonebook items are sorted in alphabetical order. Using the Phonebook, you can make a call by selecting a name from the list.Note:The base unit and every cordless handset have separate Phonebooks. You must set up each Phonebook individually.Storing names and numbers in the PhonebookNote:LThe storage of items must be carried out separately for the base unit and cordless handset(s).LEnsure that the base unit/cordless handset is in standby mode.Using the base unit1Press {MENU}.2Scroll to “Add phonebook” by pressing {<} or {>}, then press {ENTER}.LThe display shows the number of items in the Phonebook.3Enter the name (max. 16 characters). See the character table for entry (page 45). 4Press {ENTER}.5Enter the phone number (max. 32 digits).LIf a pause is required, press {PAUSE} where needed (page 42).6Press {ENTER}.LConfirmation tone is heard.LTo continue adding items, repeat from step 2.Note:LIf the display shows “Memory is full” in step 2, erase unnecessary Phonebook items (page 48).Using the cordless handset1Press {MENU}.2Scroll to “Add phonebook” by pressing {V} or {^}, then press .LThe display shows the number of items in the Phonebook.3Enter the name (max. 16 characters). See the character table for entry (page 45).4Press .5Enter the phone number (max. 32 digits).LIf a pause is required when dialing, press {PAUSE} where needed (page 42).6Press .LConfirmation tone is heard.LTo add other items, repeat from step 2.Example:Base UnitHandsetEnter name:<> ENTER=NextAleExample:Example:Example:<> ENTER=Save012SelectEnter name:Back NextAle2NextEnter phone no.:Back Save0122Save
PhonebookFor assistance, please visit http://www.panasonic.com/phonehelp 45Note:LIf the display shows “Memory is full” in step 2, erase unnecessary Phonebook items (page 48).Character tableThe number keys are used to enter characters. To enter a character, press the appropriate dial key repeatedly, as necessary. To enter another character that is located on the same dial key, press {g} to move the cursor to the next space, or wait for the cursor to advance automatically to the next character.If you make a mistake while entering a name:Press {f} or {g} to move the cursor to the incorrect character, press {CLEAR} to delete, and enter the correct character. Each time you press {CLEAR} a character is erased to the left of the cursor. To erase all characters, press and hold {CLEAR}.For example, to enter “Tom Jones”:1Press {8} four times.2Press {6} three times and wait for the cursor to move to the next character.3Press {6} once.4Press {0} once.5Press {5} four times.6Press {6} three times and wait for the cursor to move to the next character.7Press {6} twice. 8Press {3} twice. 9Press {7} four times.Finding and calling a Phonebook item Phonebook items can be searched for alphabetically or by scrolling through the Phonebook.Scrolling through the Phonebook from the base unit1Press {f} or {g} to enter the Phonebook.LThe number of items held are displayed.2Press {<} or {>} repeatedly to display the desired item.3Lift the handset or press {SP-PHONE}.LThe number is dialled automatically.LYou can press a line key instead of pressing {SP-PHONE}.Note:LYou can leave the Phonebook at any time by pressing {EXIT}.LIf “No items stored” is displayed in step 1, the Phonebook is empty.Key Characters{1}&’ ( ) , – . / 1{2}abcABC2{3}def DEF3{4}ghi GHI 4{5}jklJKL5{6}mnoMNO6{7}pqr sPQRS7{8}tuvTUV8{9}wxyzWXYZ9{0}Space 0{*} *{#} #{f} Moves the cursor to the left.{g} Moves the cursor to the right. (To enter another character using the same key, move the cursor to the next space.){CLEAR}Deletes the character or digit to the left of the cursor.Base Unit Handset
Phonebook46 For assistance, please visit http://www.panasonic.com/phonehelpSearching for a name by initial from the base unit1Press {f} or {g} to enter the Phonebook.LThe number of items held are displayed.2Press {<} to display the first Phonebook item.3Press the dialing key ({0} to {9}) which corresponds to the first letter you are searching for (see the character table, page 45).Example: To find “SARAH”, press {7} repeatedly until the first item under “S” is displayed.LIf there is no item corresponding to the letter you selected, the next item will be displayed.4Press {<} until the name is displayed.5Lift the base unit handset or press {SP-PHONE} or an available line key.LThe number is dialed automatically.Scrolling through the Phonebook from the cordless handset1While the cordless handset is in standby mode, press to enter the Phonebook.LThe number of items held is displayed.2Press {V} or {^} repeatedly to display the desired item.3Press {C} or {s}.LThe number is dialed automatically.LYou can press a line key instead of pressing {C} or {s}.Note:LYou can leave the Phonebook at any time by pressing {OFF}.LIf “No items stored” is displayed in step 1, the Phonebook is empty.Searching for a name by initial from a cordless handset1While the cordless handset is in standby mode, press to enter the Phonebook.LThe number of items held is displayed.2Press .3Press the dialing key ({0} to {9}) which corresponds to the first letter you are searching for (see the character table, page 45).Example: To find “SARAH”, press {7} repeatedly until the first item under “S” is displayed.LIf there is no item corresponding to the letter you selected, the next item will be displayed.4Press {V} until the name is displayed.5Press {C} or {s}.LThe number is dialed automatically.LYou can press a line key instead of pressing {C} or {s}.Note:LYou can leave the Phonebook at any time by pressing {OFF}.LIf “Phonebook No items stored” is displayed, the Phonebook is empty.PhbPhbSearch
PhonebookFor assistance, please visit http://www.panasonic.com/phonehelp 47Editing Phonebook items Using the base unit1Display the desired item, as described under “Finding and calling a Phonebook item” on page 45.2Press {EDIT}.3Edit the name, if necessary. See the character table on page 45 for character entry.LPressing {CLEAR} erases the character to the left of the cursor. To erase all characters, press and hold {CLEAR}.4Press {ENTER}.5Edit the phone number, if necessary.LPressing {CLEAR} erases the digit to the left of the cursor. To erase all digits, press and hold {CLEAR}.6Press {ENTER}.LConfirmation tone is heard. LTo edit other items, repeat from step 2.7Press {EXIT}.Using the cordless handset1Display the desired item as described under “Finding and calling a Phonebook item” on page 45.2Press .3Edit the name, if necessary. See the character table on page 45 for character entry.LPressing {CLEAR} erases the character to the left of the cursor. To erase all characters, press and hold {CLEAR}.4Press .5Edit the phone number, if necessary.LPressing {CLEAR} erases the digit to the left of the cursor. To erase all digits, press and hold {CLEAR}.6Press .LConfirmation tone is heard. LTo edit other items, repeat from step 2.7Press {OFF}.Assigning a ringer pattern to a Phonebook itemYou can set a ringer pattern to every Phonebook item. Seven ringer patterns are available: “Tone 1” to “Tone 3” are bell ringer patterns, and “Melody 1” to “Melody 4” are preset melody patterns.Note:LYou cannot change the ringer tone for internal calls.LIf you select one of the melody ringer patterns, the ringer will continue to sound for several seconds if the caller hangs up before you answer the call.Using the base unit 1Display the desired item as described under “Finding and calling a Phonebook item” on page 45.2Press {MENU}.LThe “Ringer ID” option is displayed. 3Press {ENTER} to select.LThe current item’s settings are displayed.4Press {<} or {>} to scroll through the available ringer patterns.5Press {ENTER} save the chosen pattern.LConfirmation tone is heard. Base Unit HandsetEditNextExample:SaveBase UnitHandsetRinger IDENTER=Save:Tone 1>>
Phonebook48 For assistance, please visit http://www.panasonic.com/phonehelpUsing the cordless handset1Display the desired item as described under “Finding and calling a Phonebook item” on page 45.2Press .LThe “Ringer ID” option is displayed.3Press .LThe current item’s settings are displayed.4Press {V} or {^} to scroll through the available ringer patterns.5Press to save the chosen ringer pattern.LConfirmation tone is heard. Erasing Phonebook items 1Display the desired item as described under “Finding and calling a Phonebook item” on page 45.2Press {CLEAR}.LConfirmation tone is heard.LTo erase more items, repeat from step 2.LTo erase the entire Phonebook, refer to page 79.Chain dial This feature allows you to dial phone numbers stored in the Phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the Phonebook, without having to dial manually.Using the base unit1During a conversation, press {f} or {g} to enter the Phonebook.2Press {<} or {>} repeatedly to display the desired item.LTo search by initial see page 46.3Press {ENTER} to dial the number.Using the cordless handset1During a conversation, press {f} or {g} to enter the Phonebook.2Press {^} or {V} repeatedly to display the desired item.LTo search by initial see page 46.3Press to dial the number.Example:OptionSelectRinger ID:Tone 1Back Save2SaveBase Unit HandsetBase Unit HandsetCall
Caller ID ServiceFor assistance, please visit http://www.panasonic.com/phonehelp 49Using caller ID serviceThis unit is compatible with Caller ID services offered by your telephone service provider. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List.The base unit and each cordless handset can record information of up to 50 different callers in the caller list.The Caller List information is sorted from the most recent to the oldest call. When the base unit or cordless handset receives the 51st call, the oldest call is deleted.Using this list, you can automatically call back a caller. You can store the callers’ names and numbers from the Caller List in the Phonebook.If you subscribe to both Caller ID and Call Waiting services, when a second call is received on the same line, the new caller’s name and phone number are displayed. See “For call waiting service users” on page 42.How caller information is displayed when a call is receivedWhen a call comes in, the unit will ring and Caller ID information will be displayed. The display shows the caller’s information and the called line after the first ring.LAfter you answer the call, the display will show the length of the call.Personalized name displayIf you receive a call from one of the phone numbers stored in the Phonebook, the base unit/cordless handset will show the caller’s name that has been stored in the Phonebook instead of the incoming caller ID information.LIf the unit cannot receive caller information, the following will be displayed:“Out of area”: The caller dialed from an area which does not provide Caller ID service.“Private caller”: The caller requested not to send caller information.LIf the unit is connected to a PBX system, caller information may not be received properly. Consult your PBX supplier.LIf two lines receive calls at the same time, each caller’s information will be displayed alternately.LThe name display service may not be available in some areas. For more information, please contact your telephone service provider.LIf the cordless handset loses contact with the base unit when a call is received, the caller information will not be recorded in the cordless handset’s Caller List.LCaller ID information will not be displayed on the base unit when the automated attendant system is responding to a call (page 68). Caller ID information will be displayed on the called cordless handset or the base unit after the caller enters the extension number.LIf caller ID information has been withheld by the caller, no caller ID information will be displayed.Example (from the base unit):John Smith--------Line 1--------1-012-345-6789
Caller ID Service50 For assistance, please visit http://www.panasonic.com/phonehelpCaller listThe base unit and each cordless handset can record the information of up to 50 different callers in the caller list. You can use this list to return missed calls.LCaller information includes the caller’s name and phone number, the date and time the call was received, and the number of times the caller called.Missed callsIf a call is not answered, the unit treats the call as a missed call. The number of missed calls is shown on the base unit/cordless handset’s display. This lets you know if you should view the Caller List to see who called while you were out.Viewing and calling back using the caller list Using the base unitIf you have received new calls, “Missed calls” is displayed in standby mode.1Press {<} or {>} to enter the list.LThe number of new calls is displayed.LIf the Caller List is empty, “No items stored” is displayed.2Press {<} to search from the most recent call, or press {>} to search from the oldest call.LTo scroll through the list of callers, press {<} or {>}.LA Q is displayed next to items which have already been viewed.LIf the same caller calls more than once, it will be displayed with the number (for example, “×2”). Only the date and time of the most recent call will be stored.3Lift the handset or press {SP-PHONE}.LThe displayed phone number is dialed automatically.LYou can press a line key instead of pressing {SP-PHONE}.Note:LCalling back will not be possible if the caller information does not include a phone number.LIn some cases, you may have to edit the number before dialing. (For example, you may have to delete “1” and the area code.)LThe “Missed calls” message will no longer be displayed when all new items in the list have been viewed.Using the cordless handsetIf you have received new calls, the number of new calls is displayed in standby mode.1Press {V} or {^} to enter the list.LThe number of new calls is displayed.LIf the Caller List is empty, “No items stored” is displayed.2Press {V} to search from the most recent call, or press {^} to search from the oldest call.LTo scroll through callers, press {V} or {^}.LA Q is displayed next to items which have already been viewed.LIf the same caller calls more than once, it will be displayed with the number (for Example (from the base unit):Example:0:Base12:01AM APR.283 missed callsBase UnitHandsetJohn Smith12:01AM APR.281-012-345-6789Example:Example:Talk10123456789Line1John SmithEdit Save1-012-345-678911:01AM APR.282
Caller ID ServiceFor assistance, please visit http://www.panasonic.com/phonehelp 51example, “×2”). Only the date and time of the most recent call will be stored.3Press {C} or {s}.LThe displayed phone number is dialed automatically.LYou can press a line key instead of pressing {C} or {s}.Note:LCalling back will not be possible if the caller information does not include a phone number.LIn some cases, you may have to edit the number before dialing. (For example, you may have to delete “1” and the area code.)LAfter viewing all of the new items, “Missed calls” disappears.Editing a caller’s phone number before calling backYou can edit a phone number in the caller list by removing its area code and/or the long distance code, “1”.You can also edit a phone number to store in the Phonebook (page 44).Caller ID number auto edit featureOnce you call back an edited number, the unit will remember the area code and format of the edited number. Next time someone calls from the same area code, caller information, when reviewed from the Caller List, will be displayed in the same format as the edited number.You can use this feature to set the unit to ignore the area code of callers in your area code, so that you can call these local numbers using caller information without dialing the area code.To activate this feature, you must edit an item in the Caller List (see above), then call that number. After that, calls from that caller’s area code will be edited automatically. This feature can be turned on or off (page 83). The default setting is ON.Note:LThe cordless handset and base unit can remember up to four area codes to be edited. Phone numbers from the four most recently edited area codes will be automatically edited.LThis feature will not be activated until edited numbers are called back.LIf you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and reprogram the area codes you want to edit once again.1Press {V} or {^} to enter the list.2Press {V} or {^} repeatedly to display the desired item.3Press {EDIT}.Storing caller information in the PhonebookThe base unit and cordless handset(s) can store items displayed in the Caller List in the Phonebook.1Press {V} or {^} to enter the list.2Press {V} or {^} repeatedly to display the desired item.LIf the number requires editing, refer to page 51.3If using the base unit, press {MENU}. If using the cordless handset, press twice.LIf there is no name information for the caller, “Enter name” is displayed. LEnter the name if necessary (page 44) then press {ENTER}.Example:Talk10123456789Line1MuteMenuL1 2HandsetBase UnitHandset Base UnitSave
Caller ID Service52 For assistance, please visit http://www.panasonic.com/phonehelp4If using the base unit, press {ENTER}. If using the cordless handset, press .LConfirmation tone is heard.Note:LIf the display shows “Memory is full”, press {EXIT} on the base unit or {OFF} on the cordless handset, and erase unnecessary items from the Phonebook (page 48).LIf the caller information does not include a phone number, it cannot be stored in the Phonebook.Erasing caller information After checking the Caller List, the base unit and cordless handset(s) user can erase some, or all, of the items.Erasing a selected item1Press {V} or {^} to enter the list.2Press {V} or {^} repeatedly to display the desired item.3Press {CLEAR}.LConfirmation tone is heard.LTo erase other items, repeat from step 2.LTo return to standby mode, press {EXIT} on the base unit or {OFF} on the cordless handset.Erasing all itemsNote:LMake sure that you have no missed calls.1Press {V} or {^} to enter the list.2If using the base unit: Press {CLEAR} twice.ORIf using the cordless handset: Press , followed by .LConfirmation tone is heard.SaveHandset Base UnitErase Yes
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 53Voice Mail SystemThe Voice Mail System allows you to receive and deliver voice messages using mailboxes. The unit accommodates one general delivery mailbox and a maximum of eight personal mailboxes which are assigned to the registered cordless handsets. The mailbox numbers are the same as the cordless handset numbers.The Voice Mail System works fully with the Automated Attendant System, which routes incoming calls to a specified mailbox and allows a caller to leave a message (page 68). If a caller does not specify a mailbox, the call is routed to the general delivery mailbox. With the Answering System (page 73), all calls are routed to the general delivery mailbox. You can set either the Automated Attendant System or the Answering System to any line.Note:LThe maximum number of personal mailboxes you can use is equal to the number of registered cordless handsets.The base unit and cordless handset users can use the Voice Mail System by accessing their mailboxes. Each cordless handset user can only access his/her own mailbox. The general delivery mailbox is managed by the base unit user (operator). The cordless handset users can access this mailbox. The following functions are possible:Llistening to messages (pages 54 and 57);Ltransferring a message to other mailboxes (pages 56 and 66);Ldelivering your own message to other mailboxes (page 59).You can also access the Voice Mail System’s features remotely from a touch tone phone (page 65).Note:LAll messages (greetings, incoming, etc.) and two way recordings, are stored in digital memory. The total recording time is approximately 100 minutes. The maximum recording time for each call is three minutes. A maximum of 255 messages (including greeting messages) can be recorded.LThe base unit user can monitor incoming calls that are being recorded in the general delivery mailbox (page 87).LThe base unit user can check the remaining recording time and number of messages which can still be recorded (page 61).Setting the mailbox password To prevent unauthorized people accessing mailboxes and listening to messages remotely from a touch tone phone, assign a 4-digit password (0000-9999) to each mailbox. The default password for the general delivery mailbox is “0000”. The preset password for each mailbox is a 4-digit number using the mailbox number (Example: “1111” for Mailbox 1, “2222” for Mailbox 2). Each password must be unique.The general mailbox password must be set using the base unit. Personal mailbox passwords must be set using cordless handsets. Setting the general mailbox password using the base unit1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.Base Unit Handset
Voice Mail System54 For assistance, please visit http://www.panasonic.com/phonehelp4Scroll to “Set password” by pressing {<} or {>}, then press {ENTER}.LThe current password is displayed.LIf the password has already been set correctly, press {ENTER} to leave the password unchanged and proceed to the completion screen.5Enter a 4-digit password.LIf you enter an incorrect digit, press {CLEAR}, and enter the digit again.To delete the entire password, press and hold {CLEAR} for three seconds.6Press {ENTER}.LConfirmation tone is heard. Note:LTo check the password, repeat step 1 to step 4 to display the password. When finished, press {EXIT}.Setting a personal mailbox password and direct handset access using a cordless handsetDirect handset access mode can be set to OFF on any cordless handset. When set to OFF, no one can access personal mailbox messages or features without entering the password. Your cordless handset comes from the factory set to ON.1Press .2Scroll to “Initial setting” by pressing {V} or {^}, then press .3 Scroll to “Mailbox” by pressing {V} or {^}, then press .4Scroll to “Set password” by pressing {V} or {^}, then press .LThe current password is displayed.LIf the password has already been set correctly, press to leave the password unchanged and proceed to step 7.5Enter a 4-digit password.LIf you enter an incorrect digit, press {Clear}, and enter the digit again.To delete the entire password, press and hold {Clear} for three seconds.6Press .7Press {V} or {^} to select whether to turn the direct handset access ON or OFF.8Press to save the new password and direct handset access setting.LConfirmation tone is heard. Note:LTo check the password, repeat step 1 to step 4 to display the password. When finished, press {OFF}.Listening to messages from the base unitIf the F indicator flashes, a new message has been received in the general delivery mailbox. The base unit user (operator) is responsible for handling the following aspects of the general delivery mailbox:LChecking the mailbox for messages and transferring them to the appropriate mailboxes.LErasing unnecessary messages.Note:LWhen there is no storage space left for new messages, the base displays “Message full”.LWhen there is available recording space for less than ten messages, the base displays “Message space: 9msg”.LWhen available recording time is less than ten minutes, the base displays “Message space: 9min”.During playback the F indicator lights.MenuSelectSelectSelectNextNextSaveBase Unit
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 55Listening to only new messages1While in standby mode and the F indicator is flashing, press F.L“This is the general delivery mailbox.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2New messages are played.LThe first message is played back, and the message number is displayed. The name and number are displayed if you have subscribed to Caller ID services (page 49).LFor each message “Message recorded on <date> at <time>.” is announced, followed by confirmation tone.LAfter each message playback, the next message plays.LPress {f} or {g} to repeat the current message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.LAfter the last message is played, “This is the last message.” is announced.3Press {EXIT} to return to standby mode.Listening to all messages1While the base unit is in standby mode and the F indicator is flashing, press F.L“This is the general delivery mailbox.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2Scroll to “Play all messages” by pressing {<} or {>}, then press {ENTER}.LIf you have messages, “You have <number> messages.” is announced.LAll messages are played.LIf there are no messages, “There are no messages.” is announced.LThe first message is played back, and the message number is displayed. The name and number are displayed if you have subscribed to Caller ID services (page 49).LFor each message, “Message recorded on <date> at <time>.” is announced, followed by confirmation tone.LPress {f} or {g} to repeat the current message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.LAfter the last message is played, “This is the last message.” is announced.3Press {EXIT} to return to standby mode.
Voice Mail System56 For assistance, please visit http://www.panasonic.com/phonehelpCalling back a caller who left a messageThis feature allows you to call back the caller who left a recorded message.Note:LThis option is only available if you have subscribed to Caller ID services (page 49).1While a message is being played back, press {SP-PHONE}, lift the handset or press a line key.LThe unit stops playback and the caller is automatically called back.2Continue the call as normal.Transferring a messageWhile listening to a message, you can transfer it to other mailboxes.1During playback, enter the destination mailbox number(s) using the {INTERCOM} keys {1} to {8}.L“Enter the destination mailbox number.” is announced.LPress {INTERCOM ALL} to select all mailboxes.LPress {CLEAR} to erase the displayed mailbox number.2Press {ENTER}.L“Message transferred via mailbox <mailbox number> and mailbox <mailbox number>...” is announced.LIf there is a message after the transferred message it will be played.LAfter the last message is played, “This is the last message.” is announced.LIf you enter your own mailbox number, “This is your mailbox.” is announced.LIf an invalid mailbox number is entered, “Incorrect entry.” is announced.Erasing a messageWe recommend that you erase unnecessary messages after each playback.1While a message is being played back, press {CLEAR}.L“Message erased.” is announced.LConfirmation tone is heard.Listening to personal mailbox messages from the base unitIf the cordless handset battery has no power or the cordless handset cannot be used for some reason, you (or the operator) can access your mailbox from the base unit.Note:LThe base unit cannot access an unregistered cordless handset’s mailbox.1From the base unit, press F.2Select the cordless handset’s mailbox that you wish to access, by pressing {INTERCOM} {1} to {8}.3Enter the corresponding cordless handset’s mailbox password, if requested (page 53).4Press {ENTER}.L“Mailbox <mailbox number>.” is announced.LIf an invalid mailbox number is entered, “Incorrect entry.” is announced, and “Invalid mailbox” is displayed.LIf the mailbox chosen is in use, “Sorry, this mailbox is in use.” is announced and displayed.LYou can listen to all messages (page 54), and create and send messages (page 59).LTo end the operation, press {EXIT}.
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 57Listening to messages with the cordless handsetYou can access your cordless handset mailbox and listen to messages, transfer messages to other mailboxes and erase unnecessary messages. You can also access the general delivery mailbox from your cordless handset.If the F indicator and the antenna flash, new messages have been received in your mailbox. During playback the message indicator lights.Listening to new messages1While in standby mode, press .LIf direct handset access is disabled (off), the Set Password screen is displayed. Enter the password as described under “Setting the mailbox password” on page 53.L“Mailbox <mailbox no>.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2New messages are played.LThe first message is played back, and the message number is displayed. The name and number are displayed, if you have subscribed to Caller ID services (page 49).LFor each message “Message recorded on <date> at <time>.” is announced, followed by confirmation tone.LPress {f} or {g} to repeat the current message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.LAfter the last message is played, “This is the last message.” is announced.3Press {OFF} to return to standby mode.Listening to all messages1While in standby mode, press .LIf direct handset access is disabled (off), the Set Password screen is displayed. Enter the password as described in “Setting the mailbox password” on page 53.L“Mailbox <mailbox no>.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2Scroll to “Play all msg.” by pressing {V} or {^}, then press .LIf you have messages, “You have <number> messages.” is announced.LAll messages are played.LThe first message is played back, and the message number is displayed. The name and number are displayed, if you have subscribed to Caller ID services (page 49).LFor each message “Message recorded on <date> at <time>.” is announced, followed by confirmation tone.LPress {f} or {g} to repeat the current message or move on to the next message, as required. Before the current message is repeated, “Repeat” is announced. Before the next message is played, “Next” is announced.LAfter the last message is played, “This is the last message.” is announced.3Press {OFF} to return to standby mode.HandsetM.boxM.boxSelect
Voice Mail System58 For assistance, please visit http://www.panasonic.com/phonehelpCalling back a caller who left a messageThis feature allows you to call back a caller who left a message.Note:LThis option is only available if you have subscribed to Caller ID services (page 49).1While a message is being played back, press {s}, {C} or press a line key.LPlayback stops and caller is automatically called back.2Continue the call as normal.Transferring a messageWhile listening to a message, you can transfer it to other mailboxes.1During playback, press {INTERCOM}.L“Enter the destination mailbox number.” is announced.2Scroll to the required cordless handset(s) or the base by pressing {V} or {^}. Press {MENU} to select the highlighted recipient. Continue until all recipients are selected.LAlternatively, key-in the desired cordless handset number using the keypad keys ({0} to {8}). For the general delivery mailbox, press {0}.LPress {*} to select all available cordless handsets/base.LQ is displayed against selected cordless handset(s)/base.LThe current cordless handset is not displayed.LPress {CLEAR} to erase the displayed mailbox number.3Press .L“Message transferred via mailbox <mailbox number> and mailbox <mailbox number>...” is announced.LIf there is a message after the transferred message, it will be played.LAfter the last message is played, “This is the last message.” is announced.Erasing a messageWe recommend that you erase unnecessary messages after each playback.While the message you want to erase is being played or before the start of the next message, press .L“Message erased.” is heard, followed by confirmation tone. The next message is played.LAfter the last message is played, “This is the last message.” is announced.Listening to messages in the general delivery mailboxYou can access the general delivery mailbox from your cordless handset.1While in standby mode, press .2Scroll to “General mailbox” by pressing {V} or {^}, then press .LThe current settings are displayed, and “This is the general delivery mailbox.” is announced.LYou can listen to all messages (old and new) as described on page 54.LTo exit the general mailbox, scroll to “Return mailbox” followed by .LIf the general delivery mailbox is in use when access is attempted, “Sorry, this mailbox is in use.” is announced.SelectEraseM.boxSelectSelect
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 59Creating and sending messages The base unit user or cordless handset user can send an identical message of up to three minutes, to several mailboxes in a single operation.Using the base unit1While in standby mode, press F.L“This is the general delivery mailbox.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2Scroll to “Deliver message” by pressing {<} or {>}, then press {ENTER}.L“Enter the destination mailbox number.” is announced.3Key-in the desired mailbox number using the corresponding keypad keys ({1} to {8}), or {INTERCOM} {1} to {8}.LPress {INTERCOM ALL} to select all mailboxes, press it again to de-select all mailboxes.LPress {CLEAR} to erase the displayed mailbox number.4Press {ENTER}.L“Message record” is displayed.5“Press {g}.L“Please leave a message at the tone. To end recording, press 1.” is announced.6After the tone, talk clearly, about 8 inches (20 cm) away from the microphone. To end, press {1}.LTo change the message, press {1} and record the message again.LAfter recording “The message is” is announced followed by the recorded message.7Press {2} to accept the recording.LThe message is automatically delivered to the specified mailbox.L“Message transferred via mailbox <mailbox number> and mailbox <mailbox number>...” is announced.LIf an invalid mailbox is entered in step 3, “Incorrect entry.” is announced. Key-in the correct mailbox number at the prompt.Note:LIf the elapsed recording time exceeds three minutes, recording will stop.Using the cordless handset1While in standby mode, press .LIf the direct handset access mode is OFF (page 54), enter the mailbox password, then press .LIf you have new messages, listen to all of them.L“Mailbox <mailbox number>.” is announced.LIf there is one new message, “You have one new message.” is announced.LIf there is more than one new message, “You have <number> new messages.” is announced.LIf you have more than 100 new messages, “You have more than 100 new messages.” is announced.LIf you have no new messages, “You have no new messages.” is announced.2Scroll to “Deliver msg.” by pressing {V} or {^}, then press .L“Enter the destination mailbox number.” is announced.LUnregistered cordless handsets are not displayed.Base Unit HandsetM.boxNextSelect
Voice Mail System60 For assistance, please visit http://www.panasonic.com/phonehelp3Scroll to the required mailbox number by pressing {V} or {^}. Press {MENU} to select the highlighted recipient. Continue until all recipients are selected.LAlternatively, key-in the desired mailbox number using the keypad keys ({0} to {8}). For the general delivery mailbox, press {0}.LPress {*} to select all available cordless handsets and the base.L3 is displayed against the selected cordless handset(s)/base.LPress {CLEAR} to erase the current selection.4Press .L“Message record” is displayed.5Press .L“Please leave a message at the tone. To end record, press End.” is announced.6After the tone, talk clearly. To end, press .LAfter recording “The message is” is announced followed by the recorded message.LTo change the message, press and record the message again.7Press to accept the recording.LThe message is automatically delivered to the specified mailbox.L“Message transferred via mailbox <mailbox number> and mailbox <mailbox number>...” is announced.Note:LIf the elapsed recording time exceeds three minutes, recording will stop.Transferring a call to a personal mailboxAfter the base unit user (operator) answers an incoming call, the call can be transferred to the general mailbox where the caller can leave a message.LIf the line’s Answer ON status is idle or the Mailbox is on, transferred calls are sent to the General Delivery Mailbox. LIf the line’s Answer ON status is Auto Attendant ON, calls are directed to the Auto Attendant, where the caller hears the pre-recorded or user-defined message.To transfer a call to voice mail from the base unitWhen answering a call, you may tell the caller that the person they wish to speak to is unavailable, then press F, and hang up.LThe caller will then hear the line’s greeting message. While the greeting is playing, the caller can press the extension number ({1} to {8}) followed by {#}.– If the cordless handset answer mode of the extension is on (page 64), the caller will hear the personal greeting message at the end of the second ring, then he/she can leave a message at the tone.– If the cordless handset answer mode is off (page 64), the caller will hear “Sorry, no one is available to answer the call. To leave a message, press 1. To call another extension, press 2. To call the operator, press 0.” at the end of the fifth ring.Note:LIf the line setting is set to AUTO ATTENDANT ON, the caller is directed to the auto attendant.SelectStartEndChangeOKBase Unit Handset
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 61To transfer a caller to voice mail from a cordless handset1During a call, press {INTERCOM}/{HOLD}/{TRANSFER}.2Press {V} or {^} to scroll to “Mailbox” or press {9}.3Press .LThe call is transferred to the general mailbox.Note:LIf the line setting is set to AUTO ATTENDANT ON, the caller is directed to the auto attendant.Checking the remaining recording time and number of messagesIf the remaining recording time is less than ten minutes or the number of messages which can still be recorded is less than ten, the base unit will display the time or number while in standby mode.1While in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Remaining space” by pressing {<} or {>}, then press {ENTER}.LThe current settings are displayed. The display returns to the previous screen after two seconds.Erasing all messages stored in a mailboxThe base unit user can erase all incoming messages in any mailbox. Inform the mailbox owner(s) before erasing, and check that there are no new messages in the mailbox(es).1While in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Messages” by pressing {<} or {>}, then press {ENTER}.5Select the mailbox(es) to delete using the corresponding keypad keys {1} to {8}. You can also use the {INTERCOM} keys. Select all mailboxes by pressing the {INTERCOM ALL} key.Note:LPressing a key toggles the current setting. For example, press {1} once to select mailbox 1, then press it again to de-select.LPressing a key for an invalid mailbox will result in an error tone.6When all valid mailbox numbers have been entered, press {g}.7Select whether to delete just messages, or messages and greetings by pressing {<} or {>}.8Press {CLEAR} to complete the operation.LConfirmation tone is heard. Example:SelectBase UnitRemaining spaceMessages : 100Time : <1minBase Unit
Voice Mail System62 For assistance, please visit http://www.panasonic.com/phonehelpUser greetings You can create up to five user greetings for the base unit. Note:LThe maximum length of a stored user greeting is two minutes.Creating a greeting1Press the {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Scroll to the required greeting message by pressing {<} or {>}, then press {ENTER}.LThe selected greeting is played, if stored. 5If a greeting has not been stored, press {g} to start recording. 6Press {1} to finish recording.LThe newly recorded greeting message is played back.7Press {1} to change the greeting or {2} to accept the greeting.LConfirmation tone is heard if you accept the greeting.Playing a greeting1Press the {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Scroll to the required greeting message by pressing {<} or {>}, then press {ENTER}.LThe selected greeting is played.Erasing a greeting1Press the {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Scroll to the required greeting message by pressing {<} or {>}, then press {ENTER}.LThe selected greeting is played. 5While the current greeting is being announced, press {CLEAR}.Personal greetings You can create a greeting for each cordless handset. You can play, record and erase a cordless handset’s personal greeting from the base unit.Note:LIf you receive an incoming call while recording a greeting, recording stops. The base unit/cordless handset returns to standby mode, and you can answer the call in the usual way (page 33).Playing a handset’s personal greeting from the base unit1While in standby mode, press F.2Enter the required handset number using the {INTERCOM} keys {1} to {8}.3Key-in the handset’s password.4Scroll to “Personal greeting” by pressing {<} or {>}, then press {ENTER}.L“Personal greeting is” is announced, followed by the personal greeting, if stored. If a personal greeting has not Base UnitBase UnitHandset
Voice Mail SystemFor assistance, please visit http://www.panasonic.com/phonehelp 63been stored, the pre-recorded greeting is played.Creating a personal greeting from the base unit1While in standby mode, press F.2Enter the required handset number using the {INTERCOM} keys {1} to {8}.LThe required mailbox must be registered and not in use.3Key-in the handset’s password, then press {ENTER}.4Scroll to “Personal greeting” by pressing {<} or {>}, then press {ENTER}.L“Personal greeting is” is announced, followed by the personal greeting, if stored. If a personal greeting has not been stored, the pre-recorded greeting is played.5Press {1} to change the greeting, followed by {g} to start recording.6Press {1} to finish recording.LThe newly recorded greeting message is played back.7Press {1} followed by {g} to change the greeting, or {2} to accept the greeting.LConfirmation tone is heard if you accept the greeting.Erasing a personal greeting from the base unitNote:LThis option is not available when the pre-greeting is set.1While in standby mode, press F.2Enter the required handset number using the {INTERCOM} keys {1} to {8}.3Key-in the handset’s password.4Scroll to “Personal greeting” by pressing {<} or {>}, then press {ENTER}.L“Personal greeting is” is announced, followed by the personal greeting, if stored.5While the current greeting is being announced, press {CLEAR}.Playing a personal greeting from a cordless handset1Press .2Scroll to “Personal greet” by pressing {V} or {^}, then press .L“Personal greeting is” is announced, followed by the personal greeting.3Press to accept the greeting.LConfirmation tone is heard.Creating a personal greeting from a cordless handset1Press .2Scroll to “Personal greet” by pressing {V} or {^}, then press .L“Personal greeting is” is announced, followed by the personal greeting.3Press to change the current greeting.4Press .L“Record greeting at the tone. To end recording, press End.” is announced.5Record your personal greeting after the tone.6Press to finish recording.L“Personal greeting is” is announced, followed by the personal greeting.7Press to modify the greeting or to accept the greeting.LIf you press , confirmation tone is heard.M.boxSelectOKM.boxSelectChangeStartEndChangeOKOK
Voice Mail System64 For assistance, please visit http://www.panasonic.com/phonehelpErasing a personal greeting using a cordless handsetThis feature enables you to erase a user-defined greeting.Note:LThis option is not available when a pre-greeting is set.1Press .2Scroll to “Personal greet” by pressing {V} or {^}, then press .L“Personal greeting is” is announced, followed by the personal greeting.3While the current greeting is being announced, press {CLEAR}.L“Message erased.” is announced.Turning the cordless handset answer mode on or offHandset answer mode can be turned ON or OFF either at the base unit, or using the handset.When set to ON, incoming calls are handled by the answering system and callers may leave a message. Handsets ring as normal when answer mode is set to OFF.Setting handset answer mode using the base unit1While in standby mode, press F.2Enter the required handset number using the {INTERCOM} keys {1} to {8}.3Key-in the handset’s password, then press {ENTER}.4Scroll to “Answer on/off” by pressing {<} or {>}, then press {ENTER}.5Select “On” or “Off” by pressing {<} or {>}, then press {ENTER}.LConfirmation tone is heard.Setting handset answer mode using the cordless handset1Press .2Scroll to “Answer on/off” by pressing {V} or {^}, then press .3Select “On” or “Off” by pressing {V} or {^}, then press .LConfirmation tone is heard.M.boxSelectBase Unit HandsetM.boxSelectSave
Remote accessFor assistance, please visit http://www.panasonic.com/phonehelp 65Remote accessYou can access the Voice Mail System from any touch-tone phone if the Automated Attendant System or the Answering System is on for any of the lines. You can listen to recorded messages in your mailbox and the general delivery mailbox, transfer messages and send messages to other mailboxes.When you access your mailbox, you are required to enter the mailbox password (page 53).Note:LThe Automated Attendant System and Answering System cannot be turned on from a remote location.Accessing the voice mail system remotelyCall the line’s phone number to which the Automated Attendant System or the Answering System is assigned..Enter your mailbox password during or after the greeting message.After the number of new messages is announced, the new messages are played. After each message playback, the Message Menu is announced.“To repeat this message, press 1. To play the next message, press 2. To erase this message, press 3. To transfer this message, press 7.”If required, enter a command.After playing back all new messages, the Command Menu is announced:To end remote operation, press {*} and hang up.Base unit mailbox only:“To play all messages, press 1. To deliver a message, press 2. To end this call, press *.”If required, enter a command.Handset mailbox(es) only:“To play all messages, press 1. To deliver a message, press 2. To change the personal greeting, press 3. To change to the general delivery mailbox, press 4. To end this call, press *.”If required, enter a command.
Remote access66 For assistance, please visit http://www.panasonic.com/phonehelpAccessing the general mailbox remotely1While the user greeting is being played to an outside line, enter the general mailbox’s registered password.L“This is the general delivery mailbox. Press 1 for English. Presione 2 pare el Espanol.” is announced.2Press {1} for English prompts, or press {2} for Spanish prompts.LIf you do not enter a digit within four seconds, the prompts default to English.Note:LIf you attempt to access the general mailbox while it is in use by another user, “Sorry, this mailbox is in use.” is announced, and the call is terminated.Accessing your personal mailbox remotely1While the user greeting is being played to an outside line, enter your personal mailbox’s registered password.L“This is mailbox <number>. Press 1 for English. Presione 2 pare el Espanol.” is announced.2Press {1} for English prompts, or press {2} for Spanish prompts.LIf you do not enter a digit within four seconds, the prompts default to English.Note:LIf you attempt to access your personal mailbox while it is in use by another user, “Sorry, this mailbox is in use.” is announced, and the call is terminated.While listening to new messagesDuring playback, or before the start of the next new message:LTo repeat the message, press {1}.LTo play the next message, press {2}.LTo erase the message, press {3}.LTo transfer the message, press {7}.Transferring a messageWhile listening to a message, you can transfer it to other mailboxes.1During playback, or before the start of the next message, press {7}.L“Enter the destination mailbox number.” is announced.2Enter the destination mailbox(es) using the corresponding dialing keys ({0}, {1} to {8}). For the general delivery mailbox, press {0}.LIf an invalid mailbox number is entered, “Incorrect entry.” is announced.3Press {#} to accept.LThe message is transferred to the selected mailbox(es).Delivering your own messageYou can send an identical message, of up to three minutes in length, to several mailboxes.1While the Command Menu is being announced (page 65), press {2}.L“Enter the destination mailbox number.” is announced.2Enter the destination mailbox number(s) using the corresponding dialing keys ({0}, {1} to {8}). For the general delivery mailbox, press {0}.LIf an invalid mailbox number is entered, “Incorrect entry.” is announced.3Press {#} to accept.L“Please leave a message at the tone. To end recording, press 1.” is announced.
Remote accessFor assistance, please visit http://www.panasonic.com/phonehelp 674Talk clearly after the tone. To end, press {1}.L“The message is...” is announced, followed by the new message.L“To change, press 1. To accept, press 2.” is announced.5To accept, press {2}.LIf {1} is pressed, the recording process restarts.LConfirmation tone is heard and the message is sent to the chosen mailbox(es).6While the Command Menu is being announced, press {*} and hang up.Changing the personal greeting message (for personal mailboxes only)You can change the mailbox personal greeting message.1While the Command Menu is being announced (page 65), press {3}.LThe current personal greeting is played.L“To change, press 1. To accept, press 2. To erase, press 3.” is announced.2Press {1}.L“Record greeting at the tone. To end recording, press 1.” is announced.3Talk clearly after the tone. To end, press {1}.4To accept, press {2}.LConfirmation tone is heard.5While the Command Menu is being announced, press {*} and hang up.Switching to the general delivery mailbox from your personal mailboxAfter entering your mailbox, you can switch to the general delivery mailbox to listen to messages.1While the Command Menu is being announced (page 65), press {4}.L“This is the general delivery mailbox.” is announced.LAfter the number of new messages is announced, new messages are played.2After listening to all new messages, the following is announced: “To play all messages, press 1. To deliver a message, press 2. To end this call, press *.”Calling the Answering System to leave a message in the general delivery mailbox without entering the passwordPress {*} twice during the greeting message. The unit skips the rest of the message, and you can leave your message after the tone.
Automated Attendant System68 For assistance, please visit http://www.panasonic.com/phonehelpAutomated Attendant SystemHow the Automated Attendant System worksThe Automated Attendant System is a flexible communication tool that can enhance your productivity by improving your call management. The Automated Attendant answers incoming calls and then routes the callers to the base unit or the desired cordless handset.The base unit plays the role of operator with the cordless handsets as the extensions. The extension numbers are the same as the cordless handset numbers (page 26). Callers can reach the desired mailbox using the Automated Attendant System to leave messages.The Automated Attendant System can be assigned to any line (page 69).Calling the Automated AttendantWhen a caller calls a line to which the Automated Attendant System is assigned, the caller will first hear a greeting message. You can record this message yourself or use the pre-recorded message (page 69).If callers select neither extension nor operator, or call from rotary telephones, the greeting message will be repeated three times, and then they will be transferred to the general delivery mailbox where they can leave messages.The Automated Attendant announces the greeting message up to three times.Call is received.Automated Attendant System.(The line indicator light flashes on the base unit and the line status icon flashes on the handset display).Caller presses the required extension number ({1} to {8}) and {#}.Caller presses {0} and {#} for the operator.Call Transfer Status (page 71): The extension (cordless handset) answers.Call Operator Status (page 72): The operator (base unit) answers.No operation“Welcome to the general delivery mailbox. Please leave a message at the tone.”Records a message
Automated Attendant SystemFor assistance, please visit http://www.panasonic.com/phonehelp 69Setting the Automated Attendant SystemThe Automated Attendant System can be assigned to any line. You can record up to five greeting messages of up to two minutes each. The same messages can be used for the Answering System (page 73).Note:LTry to record brief messages to leave more time for recording new messages.The following greeting message is pre-recorded:“Hello, this is the Automated Attendant System. Press 1 for English. Presione 2 pare el Espanol. Please enter your party’s extension, followed by #. If you are using a rotary telephone, please stay on the line.”Turning on the Automated Attendant System1Press the line’s {ANSWER ON} key.2Scroll to “Auto attendant” by pressing {<} or {>}, then press {ENTER}.LThe current greeting is played.LThe line indicator icon is displayed.Selecting the pre-recorded greeting message1Press the line’s {ANSWER ON} key.LThe current setting is displayed.2Select “Setup” by pressing {<} or {>}, then press {ENTER}.3Select “Auto attendant” by pressing {<} or {>}, then press {ENTER}.4Select “Select greeting” then press {ENTER}.5Select “Prerecord”, then press {ENTER}.LThe pre-recorded message is played.Recording a user greeting message1Press the line’s {ANSWER ON} key.LThe current setting is displayed.2Select “Setup” by pressing {<} or {>}, then press {ENTER}.3Select “User greetings” by pressing {<} or {>}, then press {ENTER}.4Select a greeting, “Greeting 1” to “Greeting 5” by pressing {<} or {>}, then press {ENTER}.LThe current user greeting message is played, if stored.LIf a greeting has not been stored, “(none)” is displayed against the greeting.5Press {1} to change the greeting, followed by {g} to start recording.6After the tone, talk clearly, about 8 inches (20 cm) away from the microphone (see page 19 for its location). To end, press {1}.LIf the elapsed recording time exceeds two minutes, the unit will stop recording.LThe recorded message will be played.LTo change the message, press {1} and restart from step 5.7Press {2} to accept the recorded message.Selecting/changing the recorded message1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Select “Greeting 1” to “Greeting 5” by pressing {<} or {>}, then press {ENTER}.LThe current greeting is played.Base Unit
Automated Attendant System70 For assistance, please visit http://www.panasonic.com/phonehelp5To accept the message, press {2}.Or:To change the message:Press {1}. Press {g} to start recording. After the tone, talk into the microphone.To end, press {1}. Press {2} to accept the message.Erasing a user greeting message1Press the line’s {ANSWER ON} key.LThe current setting is displayed.2Select “Setup” by pressing {<} or {>}, then press {ENTER}.3Select “User greetings” by pressing {<} or {>}, then press {ENTER}.4Select the user greeting you intend to erase, “Greeting 1” for instance, by pressing {<} or {>}, then press {ENTER}. 5While the user greeting is playing, press {CLEAR} to erase the greeting.Turning off the automated attendant system1Press the line’s {ANSWER ON} key.LThe current setting is displayed.2Select “Off” by pressing {<} or {>}, then press {ENTER}LThe Auto Attendant System turns off.
Automated Attendant SystemFor assistance, please visit http://www.panasonic.com/phonehelp 71Call transfer statusWhen a caller specifies an extension by pressing the extension number ({1} to {8}) followed by {#}, the call is connected to that extension, and the extension can take the call. If the extension user is engaged in another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. If the cordless handset answer mode is ON, the caller can leave a message in the mailbox.If a caller presses an invalid extension number, “Sorry, this number is not assigned” is announced. The caller can call the operator or another extension, or leave a message in the general delivery mailbox following the Incomplete Call Handling Menu.Handset Answer mode OFF Handset Answer mode ONThe Incomplete Call Handling Menu is announced up to three times:“To leave a message, press 1. To call another extension, press 2. To call the operator, press 0.”Caller specifies an extension.* If the memory is full, three beeps sound and “Sorry, there is no space for recording.” is announced. The caller can call another extension or the operator following the Incomplete Call Handling Menu.Call taken within five ringsBusyRecords a messageNot answered within five ringsRecords a messageThe personal greeting message is announced after the second ring.“Sorry, this line is busy”TalkIncomplete Call Handling Status *1 02*Calls another extensionCalls the operator (page 72).“Please wait a moment.”“Sorry, no-one is available to answer the call”
Automated Attendant System72 For assistance, please visit http://www.panasonic.com/phonehelpCall operator statusWhen a caller specifies the operator by pressing {0} and {#}, the call is connected to the operator. If the operator is on another call or does not answer, a list of options (Incomplete Call Handling Menu) is announced to guide the caller. The caller can leave a message in the general delivery mailbox or call an extension.The operator will also be responsible for answering and handling calls that have been transferred.If the memory is full, three beeps sound and “Sorry, there is no space for recording.” is announced. The caller can call an extension following the Incomplete Call Handling Menu.The Incomplete Call Handling Menu is announced up to three times:“To leave a message, press 1. To call another extension, press 2.”Caller specifies the operatorCall taken within five ringsBusy Not answered within five ringsRecords a message“Calling the operator. Please wait a moment.”“Sorry, this line is busy”Incomplete Call Handling Status*Calls another extension12“Please leave a message at the tone.”Tal kIf no action taken within five seconds of the third announcement, the unit will hang up the line and return to standby mode.“Sorry, no-one is available to answer the call”
Answering SystemFor assistance, please visit http://www.panasonic.com/phonehelp 73Setting the Answering System The Answering System can be set to answer calls with a greeting message. Callers can leave a message in the general delivery mailbox. The Answering System can be assigned to any line. The number of times the unit rings before the Answering System answers a call can be set from “2” to “7” or to “Toll saver” (default). Note:LWhen the unit is called remotely from a touch tone phone, if the unit answers on the second ring, there is at least one new message in the general delivery mailbox. If the unit answers on the fourth ring, you have no new messages. Hang up when you hear the third ring. This will save you the toll charge for the call.Up to five greeting messages of up to two minutes each can be stored. The same messages can be used for the Automated Attendant System (page 69).If you do not record a greeting message, the following pre-recorded greeting will be used:“Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.”Turning on the Answering System 1Press the line’s {ANSWER ON} key.2Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.LThe current message is played.LThe {ANSWER ON} indicator lights.Defining the number of rings1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Number of rings” by pressing {<} or {>}, then press {ENTER}.LThe current number of rings is displayed.5Set the number of rings by pressing {<} or {>}, then press {ENTER}.LThe selected number of rings is displayed and confirmation tone is heard.Selecting the pre-recorded greeting message1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Select greeting” by pressing {<} or {>}, then press {ENTER}.LThe current greeting is displayed.5Scroll to “Prerecord (Eng)” or “Prerecord (Esp)” by pressing {<} or {>}, then press {ENTER}.LThe selected pre-recorded message is played.Base UnitExample:Example:Number of ringsENTER=Set:2>>Select greetingENTER=Set:Prerecord (Eng)>>
Answering System74 For assistance, please visit http://www.panasonic.com/phonehelpRecording a greeting message1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Greeting 1” by pressing {<} or {>}, then press {ENTER}.LIf a message has not been stored, “(none)” is displayed against the greeting.LEach time you press {<}, the display changes from “Greeting 1” through “Greeting 5”.5Press {g} to start recording.6After the tone, talk clearly, about 8 inches (20 cm) away from the microphone (see page 19 for its location). To end, press {1}.LIf the elapsed recording time exceeds two minutes, the unit will stop recording.LThe recorded message will be played.LTo change the message, press {1} and restart from step 5.7Press {2} to accept the recorded message.LConfirmation tone is heard.Selecting a greeting message1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Select greeting” by pressing {<} or {>}, then press {ENTER}.5Select “Greeting 1” to “Greeting 5” by pressing {<} or {>}, then press {ENTER}.LThe selected message is played.Changing a recorded message1Press the line’s {ANSWER ON} key.2Scroll to “Setup” by pressing {<} or {>}, then press {ENTER}.3Scroll to “User greetings” by pressing {<} or {>}, then press {ENTER}.4Select “Greeting 1” to “Greeting 5” by pressing {<} or {>}, then press {ENTER}.LThe current greeting is played.5To accept the message, press {2}.LConfirmation tone is heard.Or:To change the message:Press {1}. Press {g} to start recording. After the tone, talk into the microphone.To end, press {1}. Press {2} to accept the message.Erasing a greeting messageWhilst listening to the current message, press {CLEAR}.LThe greeting is erased.Turning off the Answering SystemPress the line’s {ANSWER ON} key and scroll to “Off”, then press {ENTER}.LThe ANSWER ON indicator light goes out.
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 75Guide to programmingFor your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. Important:LBefore programming, ensure that the base unit or cordless handset is not being used. The cordless handset must be operated near the base unit and while off the charger.Base programmingTo program, press {MENU}, press {<} or {>} to scroll through the menu, then press {ENTER} when the desired menu item or setting is displayed.Base unit settings menu Sub-menu Sub-menu 2 PageAdd phonebook – page 44Ringer setting Ringer volume page 81Ringer pattern page 81Ring group page 83Date and time – page 25Customer support – page 92Speed dial # – page 91Initial setting Mailbox Set password page 53Call monitoring page 87Notify alert page 87Auto message delete page 89Remaining space page 89Caller ID edit – page 83LCD contrast – page 84Time adjustment – page 91Line selection – page 85Set telephone lineSet line mode page 26Set dial mode page 26Set flash time page 85Call restriction page 86
Programmable Settings76 For assistance, please visit http://www.panasonic.com/phonehelpNote:LPress {EXIT} at any time to exit programming.LYou can return to the previous display by pressing {f}, except when entering characters or numbers. To return to the main menu from a sub-menu, press {f}.LThe unit will return to standby mode if you do not press a key for 60 seconds.Initialize base Clear settings page 78Caller list page 79Phonebook page 79Redial list page 80Messages page 80Registration HS registration page 26Deregistration page 28Change language – page 25Music on hold Music on hold on/off page 89Set music on hold page 90Base unit settings menu Sub-menu Sub-menu 2 Page
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 77Cordless handset programmingTo program, press {MENU}, press {V} or {^} to scroll through the menu, then press when the desired menu item or setting is displayed.Note:LPress {OFF} at any time to exit programming.LYou can return to the previous display by pressing {f}, except when entering characters or numbers. To return to the main menu from a sub-menu, press {f} or press .LThe unit will return to standby mode if you do not press a key for 60 seconds.SelectMain menu Sub-menu 1 Sub-menu 2 PageAdd phonebook – – page 44Ringer setting Ringer volume –page81Ringer pattern –page81Customer support – – page 92Speed dial # – – page 91Initial setting Mailbox Message alert page 87Set password page 54Notify alert page 87Caller ID edit – page 83LCD contrast –page84Key tone – page 91Line selection – page 85Auto talk – page 82Initialize HS Clear settings page 78Caller list page 79Phonebook page 79Redial list page 80Registration –page26Change HS name –page84Change language –page25Back
Programmable Settings78 For assistance, please visit http://www.panasonic.com/phonehelpInitializing base unit and cordless handset(s)The following features enable you to initialize the base unit and cordless handset(s).Clearing settingsThis feature enables you to remove the user-defined settings, and return to the default settings.Clearing the base unit’s settingsThe following table lists the default settings for the base unit.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Clear settings” by pressing {<} or {>}, then press {ENTER}.LThe “Clear settings?” screen is displayed.5Press {CLEAR}.LConfirmation tone is heard. Clearing the cordless handset’s settingsThe following table lists the default settings for the cordless handset.Function Default settingAlert number (Clear)Alert on/off OFFAnswering system OFFAuto attendant systemOFFAuto message deleteOFFCall monitoring ONCall restrictions OFFCaller ID Edit ONDialing mode Tone (all lines)Flash Time 700ms (all lines)General delivery mailbox password0000Language EnglishLCD Contrast Step 3 of 6Line 1 to 4 greetingsPre-recorded greetingLine mode B mode (all lines)Line selection AUTONumber of rings Toll saverRing group All extensions ringRinger pattern 1Base UnitHandsetRinger volume HIGHSpeed Dial (Clear) All NumbersTime adjustment CallerID [auto]Function Default settingsAlert number ClearAlert on/off OFFAnswer on/off OFFAuto talk ONCaller ID Edit ONDirect handset accessONKey tone ONLanguage EnglishLCD Contrast Step 3 of 6Line selection AUTOMessage alert ONPersonal mailbox password1111 to 8888Ringer pattern 1Ringer volume HIGHSpeed Dial All Number ClearFunction Default setting
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 791Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Initialize HS” by pressing {V} or {^}, then press .4Scroll to “Clear settings” by pressing {V} or {^}, then press .LThe “Clear settings?” screen is displayed.5Press .LConfirmation tone is heard.Clearing the Caller List This feature enables you to remove all data from the Caller list.Clearing the base unit’s Caller List1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Caller list” by pressing {<} or {>}, then press {ENTER}.LThe “Erase Caller list?” screen is displayed.5Press {CLEAR}.LConfirmation tone is heard. Clearing the cordless handset’s Caller List1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Initialize HS” by pressing {V} or {^}, then press .4Scroll to “Caller list” by pressing {V} or {^}, then press .LThe “Erase Caller list?” screen is displayed.5Press .LConfirmation tone is heard.Clearing the Phonebook This feature enables you to remove all data held in the Phonebook. Each Phonebook can only be cleared by the associated cordless handset or base unit.Clearing the base unit’s Phonebook1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Phonebook” by pressing {<} or {>}, then press {ENTER}.LThe “Erase Phonebook Items?” screen is displayed.5Press {CLEAR}.LConfirmation tone is heard. Clearing the cordless handset’s Phonebook1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Initialize HS” by pressing {V} or {^}, then press .4Scroll to “Phonebook” by pressing {V} or {^}, then press .LThe “Erase Phonebook Items?” screen is displayed.5Press .LConfirmation tone is heard.SelectSelectSelectYesBase Unit HandsetSelectSelectSelectYesBase Unit HandsetSelectSelectSelectYes
Programmable Settings80 For assistance, please visit http://www.panasonic.com/phonehelpClearing the redial listThis feature enables you to remove all held data in the redial list. Each redial list can only be cleared by the cordless handset or base unit associated with it.Clearing the base unit’s redial list1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Redial list” by pressing {<} or {>}, then press {ENTER}.LThe “Erase Redial list?” screen is displayed.5Press {CLEAR}.LConfirmation tone is heard. Clearing the cordless handset’s redial list1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Initialize HS” by pressing {V} or {^}, then press .4Scroll to “Redial list” by pressing {V} or {^}, then press .LThe “Erase Redial list?” screen is displayed.5Press .LConfirmation tone is heard.Erasing messagesThis feature enables you to erase recorded greeting and incoming messages held in the mailboxes. Note:LThis feature is only available when the mailboxes are not being accessed.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Initialize base” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Messages” by pressing {<} or {>}, then press {ENTER}.5Key-in the desired mailbox number using the keypad keys ({0} to {8}), or {INTERCOM} {1} to {8}.LPress {INTERCOM ALL} to select all mailboxes, press it again to de-select all mailboxes.LPress {CLEAR} to erase displayed mailboxes.6Press {g} to move to the next setting.7Use {<} or {>}, to select the option to clear.LYou can select to erase incoming messages only or both greetings and incoming calls.8Press {CLEAR}.LConfirmation tone is heard. Base UnitHandsetSelectSelectSelectYesBase Unit---------Erase messagesBox No.:>=Next
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 81Ringer settingsSelecting the ringer volume You can set the base unit and cordless handset ringer volumes to High, Medium, Low, or Ringer Off. The default setting is High.Note:LProgramming must be carried out separately for the base unit and cordless handset(s).LEnsure that the base unit/cordless handset is in standby mode.LIf set to off, “Ringer off” is displayed while the base unit/cordless handset(s) is in standby mode.LTo turn the ringer off for each line, use the Ring Group feature (page 83).Setting the base unit’s ringer volume1Press {MENU}.2Scroll to “Ringer setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Ringer volume” by pressing {<} or {>}, then press {ENTER}.LThe current volume is displayed.4Press {<} or {>} to select the desired volume.LEach time you press {<} or {>}, the volume will alter and the chosen volume will sound.LTo turn the ringer off, press {<} repeatedly until “Ringer Off?” is displayed.5Press {ENTER}.LConfirmation tone is heard. Setting the cordless handset’s ringer volume1Press {MENU}.2Scroll to “Ringer setting” by pressing {V} or {^}, then press .3Scroll to “Ringer volume” by pressing {V} or {^}, then press .LThe current volume is displayed.4Press {V} or {^} to set the volume.LEach time you press {V} or {^}, the volume will alter and the chosen volume will sound.LTo turn the ringer off, press {V} repeatedly until “Ringer Off?” is displayed.5Press .LConfirmation tone is heard. Selecting the ringer pattern You can select the desired ringer pattern for the base unit and cordless handset(s). Seven patterns are available for each line. The unit and cordless handset are supplied preset to Pattern 1.Refer to page 47 for information on assigning ringer patterns to Phonebook items.Note:LProgramming must be carried out separately for the base unit and cordless handset(s).LEnsure that the base unit/cordless handset is in standby mode.Example:Base Unit HandsetRinger volumeENTER=Save>>Low HighExample:SelectSelectHighLowRinger volumeBack Save2SaveBase Unit Handset
Programmable Settings82 For assistance, please visit http://www.panasonic.com/phonehelpSetting the base unit’s ringer pattern1Press {MENU}.2Scroll to “Ringer setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Ringer pattern” by pressing {<} or {>}, then press {ENTER}.LThe current settings are displayed.4Press {f} or {g} to select the line to be modified.5Enter the desired pattern using the keypad ({1} to {7}), or press {<} or {>}.LEach time you select a pattern, the selected pattern sounds.6Press {ENTER}.LConfirmation tone is heard. LTo move to another line, continue from step 3.Note:LIf a ringer pattern has been set for a Phonebook item, the Phonebook item’s ringer pattern will take precedence (page 47).Setting the cordless handset’s ringer pattern1Press {MENU}.2Scroll to “Ringer setting” by pressing {V} or {^}, then press .3Scroll to “Ringer pattern” by pressing {V} or {^}, then press .LThe current settings are displayed.4Press {f} or {g} to select the line to be modified.5Enter the desired pattern using the keypad ({1} to {7}), or press {V} or {^}.LEach time you select a pattern, it rings.LTo move to another line, press {f} or {g}.6Press .LConfirmation tone is heard. Note:LIf a ringer pattern has been set for a Phonebook item, the Phonebook item’s ringer pattern takes precedence (page 47).Call optionsAuto talkWhen this feature is turned on, you can answer a call by lifting the cordless handset off the charger without pressing {C}. The default setting is ON.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Auto talk” by pressing {V} or {^}, then press .LThe current setting is displayed.4Press {V} or {^} to select “On” or “Off”.5Press .LConfirmation tone is heard. Note:LIf you subscribe to a Caller ID service and want to view the caller’s information Example:Ringer patternL1 L2 L3 L41111SelectSelectExample:Back SaveRinger patternL1 L2 L3 L411112SaveHandsetSelectSelectSave
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 83on the display after lifting the handset to answer a call, turn this feature off.Caller ID edit You can turn the Caller ID number auto edit feature (page 51) on or off. The default setting is ON.Using the base unit1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Caller ID edit” by pressing {<} or {>}, then press {ENTER}.4Press {<} or {>} to select “On” or “Off”.5Press {ENTER}.LConfirmation tone is heard. Using the cordless handset1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Caller ID edit” by pressing {V} or {^}, then press .4Press {V} or {^} to select “On” or “Off”.5Press .LConfirmation tone is heard. Setting up ring groupsThis feature allows you to specify which extensions (cordless handsets or base unit) will ring when incoming calls are received on specific lines. To stop an individual extension (handset or the base unit) ringing for incoming calls on a specific line, remove the handset or base unit from the ring group for that line. The base unit or a handset can make calls using a line even when they have been removed from that line’s ring group.Note:LEnsure that the base unit is in standby mode before attempting to set up this feature.1Press {MENU}.2Scroll to “Ringer setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Ring group” by pressing {<} or {>}, then press {ENTER}.4Press {f} or {g} to select the line (LINE 1 to 4).LThe current settings are displayed.5Press {<} to move to “Ext.#”.6Key-in the desired extension number(s), using the keypad keys ({1} to {8}), or {INTERCOM} {1} to {8}. Enter {0} for the base unit.LPress {INTERCOM ALL} to select all extensions, press it again to de-select all extension numbers.LPress {CLEAR} to de-select all displayed extension numbers.7Press {ENTER}.LConfirmation tone is heard.LTo program another line, continue from step 3.Handset Base UnitSelectSelectSaveBase Unit
Programmable Settings84 For assistance, please visit http://www.panasonic.com/phonehelpDisplay optionsAdjusting the LCD contrast You can adjust the base unit and cordless handset display contrast. There are six levels; the default setting is level three.Note:LProgramming must be carried out separately for the base unit and cordless handset(s).Base unit LCD contrast1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “LCD contrast” by pressing {<} or {>}, then press {ENTER}.4Press {<} or {>} repeatedly to select the desired contrast.LThe contrast changes with each selection.5Press {ENTER}.LConfirmation tone is heard. Cordless handset LCD contrast1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “LCD contrast” by pressing {V} or {^}, then press .4Press {V} or {^} repeatedly to select the desired contrast.LThe contrast changes with each selection.5Press .LConfirmation tone is heard. Changing the name of the cordless handsetOn initial registration, the cordless handset(s) defaults to Handset 1, Handset 2, etc.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Change HS name” by pressing {V} or {^}, then press .LThe cordless handset displays its default name, for example, Handset 1, unless modified by another user.4Enter a name. LPress {f} to move the cursor back one character, or press {g} to move the cursor forward one character. Press {CLEAR} to erase one character. To clear all characters, press and hold {CLEAR} for three seconds.LThe maximum length of a stored name is 13 characters.LTo insert a space, press {0}.5Press .LConfirmation tone is heard. Handset Base UnitSelectSelectSaveExample:HandsetSelectSelectEnter HS name:Back SaveBedroom2Save
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 85Telephone settingsSelecting the flash timeThe flash time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms”, or “700ms”.Each line has its own setting. The default setting for all lines is “700ms”.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}. 3Scroll to “Set telephone line” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Set flash time” by pressing {<} or {>}, then press {ENTER}.5Press {f} or {g} to select the desired line.6Press {<} or {>} repeatedly to select the desired setting, followed by {ENTER}.LConfirmation tone is heard. Note:LThe setting should remain at 700 ms unless pressing {FLASH} fails to pick up the Call Waiting call.LIf the unit is connected via a PBX, certain PBX functions (call transferring, etc.) may not work correctly. Consult your PBX supplier for the correct setting.Line selection for outgoing calls When line selection is set to auto, the cordless handset and base unit automatically selects a line when you press {C} or {s} on the cordless handset, or press {SP-PHONE} or lift the handset on the base unit. The base unit and each handset can also be set to select a priority line for outgoing calls, if available. The line selection for the cordless handset(s) and base unit are set separately. The default is “Auto”. The five available line selection settings are:“Auto” (default): When making a call, LINE 1 will be selected, If that line is unavailable, LINE 2 will be selected, etc.“Line1”: LINE 1 is selected, if available.“Line2”: LINE 2 is selected, if available.“Line3”: LINE 3 is selected, if available.“Line4”: LINE 4 is selected, if available.Note:LYou can also select a line manually regardless of the line selection mode by pressing a line key.Base unit line selection 1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3 Scroll to “Line selection” by pressing {<} or {>}, then press {ENTER}. 4Press {<} or {>} to select the desired line.5Press {ENTER}.LConfirmation tone is heard. Base UnitBase Unit Handset
Programmable Settings86 For assistance, please visit http://www.panasonic.com/phonehelpCordless handset line selection 1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3 Scroll to “Line selection” by pressing {V} or {^}, then press . 4Press {V} or {^} to select the desired line.5Press .LConfirmation tone is heard. Setting up the telephone lineRestricting calls You can prevent selected phone numbers from being dialed by the base unit and cordless handset(s). Phone numbers with the restricted leading digits cannot be dialed out. You can assign up to eight restricted numbers (up to 11 digits each) to the base unit and cordless handset(s). If a user attempts to dial a restricted number “Call restriction” is displayed. Note:LFor example, if “123” is set as a restricted number, calls cannot be made to numbers that begin with “123”.LEmergency numbers can be dialed regardless of this feature. The default is set to 911.To set up call restriction1While the base unit is in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3 Scroll to “Set telephone line” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Call restriction” by pressing {<} or {>}, then press {ENTER}. LThe current settings are displayed, if set.5Press {f} or {g}, or use the keypad keys ({1} to {8}), to assign a number between 1 and 8.Note:L Up to eight restricted numbers can be stored, and each one is assigned a unique number between 1 and 8.6Press {<} to select the number.7Enter the restricted telephone number (up to 11 digits), or leading digits.LPress {CLEAR} to erase one digit.LPress and hold {CLEAR} to erase the entire number.8Press {<} to select “Ext. #:”.9Using the keypad keys or the {INTERCOM}/{TRANSFER} key, enter the extension numbers ({1} to {8}) which cannot dial the restricted number. Enter {0} for the base unit.LPress {INTERCOM ALL} to select all extensions and the base unit.LPress {INTERCOM ALL} again or {CLEAR} to de-select all extensions and the base unit.SelectSelectSaveBase UnitExample:Call restriction: 1Ext.#:No.: 1211 1-34----0
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 8710Press {ENTER}.LConfirmation tone is heard.In the above example, phone numbers that start with “111” are restricted for cordless handsets 1, 2, 8 and the base unit.LTo store a second call restriction number, repeat from step 4.LTo return to standby mode, press {EXIT}.Canceling the restricted numberRepeat step 1 through step 6 under “To set up call restriction” on page 86. Press and hold {CLEAR}, followed by {ENTER}.Canceling the restricted cordless handset(s) and/or base unitRepeat step 1 through step 7 under “To set up call restriction” on page 86, then press {<} to select “Ext. #:”. Enter the base unit and/or cordless handset number(s) by pressing the keypad key(s) ({0}, {1} to {8}), then press {ENTER}.Message alertWhen a new message enters the mailbox, the cordless handset’s antenna flashes and the F indicator flashes notifying you of the message. The default is “ON”.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Mailbox” by pressing {V} or {^}, then press .4Scroll to “Message alert” by pressing {V} or {^}, then press .LThe current setting is displayed.5Press {V} or {^} to select “On” or “Off”.6Press .LConfirmation tone is heard. Call screening (monitoring)While a caller is recording a message in the general delivery mailbox, you can monitor the call through the base unit’s speaker. If more than one line is receiving a call at the same time, only the first one can be monitored. You can answer the call by lifting the handset or by pressing {SP-PHONE}.While monitoring a call, you can temporarily turn the feature OFF by pressing {MUTE}. The feature will turn ON again after the call is disconnected.1While in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Call monitoring” by pressing {<} or {>}, then press {ENTER}.LThe current setting is displayed.5Press {<} or {>} to select “On” or “Off”.6Press {ENTER}.LConfirmation tone is heard. Notify alertThis feature allows the unit to alert a cell phone/paging device when your mailbox has received an incoming message from an outside caller. You can retrieve the message from a touch-tone telephone (page 65). First store a cell phone/paging device number with the base unit or cordless handset(s), then set the unit to call the cell phone/paging device.Example:Call restriction: 1Ext.#:No.: 111 12-----80HandsetSelectSelectSelectSaveBase UnitBase Unit Handset
Programmable Settings88 For assistance, please visit http://www.panasonic.com/phonehelpThe following describes how to set-up the number to be alerted, turn the feature on, and verify that the cell phone/paging device is called.Note:LWhen a message has been transferred or delivered from another user, the unit will not alert your cell phone/paging device. LProgramming must be carried out separately for the base unit and cordless handset(s).“Alert number”. Defines the alert number.“Alert on/off”: If a caller leaves a message when set to “On”, the specified alert number (if defined) is called, notifying you that you have a message.“Calling alert”: Tests that the notify alert function operates correctly.Using the base unit1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Notify alert” by pressing {<} or {>}, then press {ENTER}.5Scroll to “Alert number” by pressing {<} or {>}, then press {ENTER}.LThe current alert number is displayed, if it exists.6Enter your cell phone/paging device number (maximum of 32 digits), then press {ENTER}.LConfirmation tone is heard.7Scroll to “Alert on/off” by pressing {<} or {>}, then press {ENTER}.8To turn on the feature, scroll to “On” by pressing {<} or {>}, then press {ENTER}.LConfirmation tone is heard.9Use Calling alert to verify that the defined cell phone/paging device rings. Scroll to “Calling alert #” by pressing {<} or {>}, then press {ENTER}.10Press {SP-PHONE}.LThe defined cell phone/paging device is called.Note:LTo display the currently set alert number without changing it, perform steps 1 through 5 above.Using the cordless handset1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Mailbox” by pressing {V} or {^}, then press .4Scroll to “Notify alert” by pressing {V} or {^}, then press .5Scroll to “Alert number” by pressing {V} or {^}, then press .LThe current alert number is displayed if it exists6Enter your cell phone/paging device number (maximum of 32 digits), then press .LConfirmation tone is heard.7Scroll to “Alert on/off” by pressing {V} or {^}, then press .8To turn on the feature, scroll to “On” by pressing {V} or {^}, then press .LConfirmation tone is heard.9Use Calling Alert to verify that the cell phone/paging device rings. Scroll to “Calling alert #” by pressing {V} or {^}, then press .10Press {C} or {s}.LThe defined cell phone/paging device is called.SelectSelectSelectSelectSaveSelectSaveSelect
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 89Note:LTo display the currently set alert number without changing it, perform steps 1 through 5 above. Automatically deleting messagesIf this feature is set to ON, messages in the mailboxes will automatically be erased after a month. Your phone comes from the factory set to “OFF”.1While in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Auto message delete” by pressing {<} or {>}, then press {ENTER}.LThe current setting is displayed if the system’s date and time have been set. If the date and time have not been set, you are requested to set them before proceeding.5Press {V} or {^} to select “On” or “Off”.6Press {ENTER}.LConfirmation tone is heard.Checking the remaining recording time and number of messages This feature displays the remaining amount of recording time available, and the number of messages that may be recorded.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Mailbox” by pressing {<} or {^}, then press {ENTER}.4Scroll to “Remaining space” by pressing {<} or {>}, then press {ENTER}.LThe current settings are displayed. The display returns to the previous screen after two seconds.Music on holdRecorded music can be played for callers while they are on hold. You can choose to play the pre-recorded music or record music using the audio cable provided.Note:LU.S. Copyright law (Title 17 U.S.C. Section 101 et seq., Title 18 U.S.C. Section 2319) Federal law protects copyright owners from the unauthorized reproduction, adaptation, performance, display or distribution of copyright protected works.LWhen choosing music on hold, the copyright implications should be carefully considered. If you are unsure about the legality of using a recording, seek legal advice.Turning the music on hold feature on or off1While in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.Base UnitBase UnitExamples: Remaining spaceMessages : 100Time : 100minRemaining spaceMessages : 100Time : <1minMemory is fullBase Unit
Programmable Settings90 For assistance, please visit http://www.panasonic.com/phonehelp3Scroll to “Music on hold” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Music on hold on/off” by pressing {<} or {>}, then press {ENTER}.LThe current setting is displayed.5Select “On” or “Off” by pressing {<} or {>}, then press {ENTER}.LThe confirmation screen is displayed and confirmation tone is heard.Recording music on holdYou can record music or a message for callers to hear when they are on hold.Recording is carried out via the supplied audio cable plugged into the headset socket (page 21).1While the base unit is in standby mode, press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3Scroll to “Music on hold” by pressing {<} or {>}, then press {ENTER}.4Scroll to “Set music on hold” by pressing {<} or {>}, then press {ENTER}.LThe current music on hold is played and the following screen is displayed.5Press {1} to record new music (or press {2} to accept the current music).LMusic can only be recorded if the current music is not in use. If music is in use, the following screen is displayed:LIf the current music on hold is not in use, the following screen is displayed:6Press {g} to begin recording.LA long beep sounds and recording begins.LThe following screen is displayed:7Press {1} to stop recording.LThe new recording is played.8Press {1} again to change it, or {2} to accept the new music.LConfirmation tone is heard. Erasing the current music on hold Note:LYou cannot erase the unit’s pre-recorded music.1Follow step 1 through step 4 under “Recording music on hold” on page 90.2While the current music on hold is playing, press {CLEAR}.LThe pre-recorded music on hold is set.Example: Example: Example: Music on holdENTER=Save:On>>Music on hold:OnBase UnitMusic on hold check2=OK1:021=ChangeExample: Example: Example: MOH currently inagain later.use. Please tryMusic on hold record>=StartMusic on hold record1=End1:02Base Unit
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 91Other optionsSelecting key toneYou can select whether key tones are heard when keys are pressed. Includes confirmation and error tones. The default setting is “ON”.1Press {MENU}.2Scroll to “Initial setting” by pressing {V} or {^}, then press .3Scroll to “Key tone” by pressing {V} or {^}, then press .4Press {V} or {^} to select “On” or “Off”.5Press .LConfirmation tone is heard. Adjusting the time automatically This feature specifies whether the system’s time and date are adjusted automatically using Caller ID information, or manually when updated by the user. Note:LEnsure that the base unit is in standby mode before attempting to set up this feature.1Press {MENU}.2Scroll to “Initial setting” by pressing {<} or {>}, then press {ENTER}.3 Scroll to “Time adjustment” by pressing {<} or {>}, then press {ENTER}. LThe current setting is displayed.4Press {<} or {>} to select either “CallerID [auto]” (default) or “Manual”.5Press {ENTER}.LConfirmation tone is heard.Re-registering a cordless handset with the base unitIf “No link to the base. Please walk closer to the base and try again.” is displayed, even when the cordless handset is near the base unit, you may need to re-register the cordless handset to the base unit.Important:LEnsure that the base unit and cordless handset are in standby mode.LRegistration must be completed within one minute.LThe cordless handset cannot be registered if the base unit is not in registration mode.The procedure for re-registering the cordless handset is the same as the procedure for registration. See page 26.Storing speed dial numbers You can store up to 10 speed dial numbers. The base unit and cordless handset(s) speed dial numbers can be set independently of one another. Use the dialing keys ({0} to {9}) to dial the stored numbers.Note:LIf required, you can include {*}, {#}, {PAUSE} (page 42) or {FLASH} (page 42) in the speed dial number.Using the base unit1Press {MENU}.2Scroll to “Speed dial #” by pressing {<} or {>}, then press {ENTER}.HandsetSelectSelectSaveBase UnitHandsetBase Unit Handset
Programmable Settings92 For assistance, please visit http://www.panasonic.com/phonehelp3Press {<} or {>} to scroll to the desired speed dial number, then press {ENTER}.4Enter the number using the dialing keys ({0} to {9}).LPress {f} to move the cursor back one digit.Press {g} to move the cursor forward one digit.Press {CLEAR} to erase the digit to the left of the cursor. Press and hold {CLEAR} to erase all digits.5Press {ENTER}.LThe speed dial is set.6To store additional speed dial numbers, repeat steps 3 through 5.LTo erase a speed dial number, press and hold {CLEAR} at step 4, then press {ENTER}. Confirmation tone is heard.Using the cordless handset1Press {MENU}.2Scroll to “Speed dial #” by pressing {V} or {^}, then press .3Press {V} or {^} to scroll to the desired speed dial number, then press .4Enter the number using the dialing keys ({0} to {9}).LPress {f} to move the cursor back one digit.Press {g} to move the cursor forward one digit.Press {CLEAR} to erase the digit to the left of the cursor. Press and hold {CLEAR} to erase all digits.5Press . LConfirmation tone is heard.LThe speed dial is set.6To store additional speed dial numbers, repeat steps 3 through 5.LTo erase a speed dial number, press and hold {CLEAR} at step 4, then press . Confirmation tone is heard.Customer supportThe base unit and cordless handset can display the Internet address where you can obtain help or download operating instructions for this product using your computer.1Press {MENU}.2If using the handset, scroll to “Customer support” by pressing {V} or {^}, then press .If using the base unit, scroll to “Customer support” by pressing {<} or {>}, then press {ENTER}.L“www.panasonic.com/phonehelp” will be displayed.3If using the handset, press {OFF} or . If using the base unit, press {EXIT}.Example:Example:Example:Speed dial 1Speed dial 3Speed dial 2<> ENTER=Save0123456789SelectSelectEnter phone no.:Back Save01234567892Example:SaveSpeed dial 1:012-345-67892SaveBase UnitHandsetSelectBack
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 93Programming with direct commandsMost features can be programmed using direct commands. These are codes that allow the configuration of specific features directly, without having to go through the menu process.Using direct commands on the base unit1Press {MENU}.2Press {#}.3Enter the feature code from the table below.LRefer to the relevant section for a description of the feature and how to access/set-up the feature using the menu.Base UnitFeature code Feature Page{1} {0} {1}Add an item to the Phonebook page 44{2} {0} {1}Change the ringer volume page 81{2} {0} {2}Change the ringer pattern page 81{2} {0} {4}Set up ring groups page 83{3} {0} {1}Set the date and time page 25{4} {0} {1}Display the customer support screen page 92{5} {0} {1}Speed dial 1 page 91{5} {0} {2}Speed dial 2 page 91{5} {0} {3}Speed dial 3 page 91{5} {0} {4}Speed dial 4 page 91{5} {0} {5}Speed dial 5 page 91{5} {0} {6}Speed dial 6 page 91{5} {0} {7}Speed dial 7 page 91{5} {0} {8}Speed dial 8 page 91{5} {0} {9}Speed dial 9 page 91{5} {1} {0}Speed dial 10 page 91{6} {0} {2}Set the mailbox password page 53{6} {0} {3}Set the call monitoring feature page 87{6} {0} {4}Set an alert number page 87{6} {0} {5}Turn the alert feature on and off page 87{6} {0} {6}Test the alert number (calling alert) page 87{6} {0} {7}Set the automatic message delete feature page 89
Programmable Settings94 For assistance, please visit http://www.panasonic.com/phonehelpUsing mailbox direct commands on the base unit1Press {ANSWER ON} (any line).2Press {#}.3Enter the feature code from the table below.LRefer to the relevant section for a description of the feature and how to access/set-up the feature using the menu.{6} {0} {8}Check the remaining message space page 89{6} {0} {9}Edit caller IDs page 83{6} {1} {0}Set LCD contrast page 84{6} {1} {1}Set caller ID time adjustment page 91{6} {1} {3}Set line selection feature page 85{6} {1} {4}Set line mode page 26{6} {1} {5}Set dial mode (pulse or tone) page 26{6} {1} {6}Set flash time page 85{6} {1} {7}Set call restriction options page 86{6} {1} {8}Clear settings page 78{6} {1} {9}Clear the caller list page 79{6} {2} {0}Clear Phonebook items page 79{6} {2} {1}Clear the redial list page 80{6} {2} {2}Clear mailbox messages page 80{1} {2} {3}Register a handset page 26{6} {2} {4}Deregister handsets page 28{6} {2} {6}Change the base language page 25{6} {2} {7}Turn music on hold on or off page 89Feature code Feature Page{9} {1} {0}Set number of rings for the mailbox page 73{9} {1} {1}Select a mailbox greeting page 73{9} {3} {0}Select or record a user greeting page 69Feature code Feature PageBase Unit
Programmable SettingsFor assistance, please visit http://www.panasonic.com/phonehelp 95Using direct commands on the cordless handset1Press {MENU}.2Press {#}.3Enter the feature code from the table below.LRefer to the relevant section for a description of the feature and how to access/set-up the feature using the menu.Feature code Feature Page{1} {0} {1}Add an item to the Phonebook page 44{1} {2} {3}Register handset page 27{2} {0} {1}Change the ringer volume page 81{2} {0} {2}Change the ringer pattern page 81{4} {0} {1}Display the customer support screen page 92{5} {0} {1}Speed dial 1 page 91{5} {0} {2}Speed dial 2 page 91{5} {0} {3}Speed dial 3 page 91{5} {0} {4}Speed dial 4 page 91{5} {0} {5}Speed dial 5 page 91{5} {0} {6}Speed dial 6 page 91{5} {0} {7}Speed dial 7 page 91{5} {0} {8}Speed dial 8 page 91{5} {0} {9}Speed dial 9 page 91{5} {1} {0}Speed dial 10 page 91{6} {0} {1}Mailbox menu page 53{6} {0} {2}Edit caller IDs page 83{6} {0} {3}Set LCD contrast page 84{6} {0} {4}Set key tones page 91{6} {0} {5}Set line selection feature page 85{6} {0} {6}Set the auto talk feature page 82{6} {0} {7}Clear settings page 78{6} {0} {8}Clear the caller list page 79{6} {0} {9}Clear Phonebook items page 79{6} {1} {0}Clear the redial list page 80{6} {1} {1}Change the handset name page 84{6} {1} {2}Change the cordless handset language page 25Handset
Useful Information96 For assistance, please visit http://www.panasonic.com/phonehelpWall mounting the chargerThe charger can be wall mounted.1Using the wall mounting template below, insert two suitably sized screws into the wall.2Connect the AC adaptor to the charging cradle.3Slide the charging cradle into place securely on the two screws.Note:LWhen mounting the charger, ensure that the correct screws for the wall are used. Certain types of wall may require plugs to be anchored in the wall before the screws are inserted.LWhen mounting the charger, care should be taken to place it so that the cordless handset antenna does not cause a danger when the handset is docked in the charger unit. Particular care should be taken to ensure that the antenna is not mounted at eye level or in a position that may pose a risk to people’s eyes.WallTemplate2.4 cm(31⁄32")ScrewsABC
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 97Cordless handset rechargeable battery replacementIf battery performance diminishes, make sure that you have cleaned the charge contacts and fully charged the battery (page 17). The battery needs to be replaced if any of the following are displayed after a few phone calls, even when you have fully charged the battery:–“Recharge battery”–“7” (flashing)–“Charge for 7 hrs”–“8”LUse only the rechargeable Panasonic battery described on page 6.1Press down on the cover firmly with your thumb and slide it as indicated by the arrow.2 Replace the old battery with a new one, and close the cover (see page 17 for battery installation). Note:LAfter replacing the battery, place the cordless handset on the charger until confirmation tone sounds or the battery strength prompt displays (page 18).Backup battery replacementEven if the backup battery has been fully charged, the BATTERY indicator may flash or the unit may not work within minutes of a power failure. In that case, replace the backup battery with a new Panasonic HHR-P516 battery. See page 6 for ordering information.Disconnect the telephone line cords, and open the battery cover by pushing down on the tab. Replace the battery, close the battery cover and reconnect the telephone line cords. Attention:A nickel metal hydride battery that is recylcable powers the product that you have purchased.Please call 1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.
Useful Information98 For assistance, please visit http://www.panasonic.com/phonehelpHeadset (optional)Connecting an optional headset to the base unit or cordless handset allows hands-free phone conversations. Please use only a Panasonic approved headset.To connect an optional headset to the base unitConnect the headset to the headset jack, as shown.Note:LTo answer an incoming call using the headset, press {SP-PHONE}/{HEADSET}. To toggle between using the headset and the speakerphone, press {ENTER}.LThe SP-PHONE indicator lights when the headset is active.Warning:LYou can toggle between headset and speakerphone modes only when the following screen is displayed, five seconds after a call is connected.{HEADSET}Fasten the headset cord to prevent it from being disconnected.HookHeadsetjack{ENTER}Talk Line100-01-32 ENTER=SP-phone
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 99To connect an optional headset to the cordless handsetOpen the headset jack cover, and connect the headset to the headset jack, as shown.LModel shown is KX-TCA86.Note:LTo switch to the speakerphone, press {s}. To return to the headset, press {C}.Belt clipYou can hang the cordless handset on your belt or pocket using the included belt clip.To attach the belt clipTo remove the belt clipHeadsetjack
Useful Information100 For assistance, please visit http://www.panasonic.com/phonehelpReset buttonIf the unit does not work, press {RESET} on the bottom of the base unit with a pointed object.LAfter pressing {RESET}, the date and time will be erased. Re-adjust the date/time (page 25).Adding another phoneIf the backup battery has been discharged during a power failure, the unit will not work. If required, you can connect a standard telephone on LINE 2 or LINE4 of this unit using the Panasonic T-adaptor KX-J66. See page 6 for ordering information.Example: Connecting a standard telephone on LINE 4.RESETRESETRESET ButtonSingle-Line Telephone JacksLINE4LINE3T-Adaptor(KX-J66)T-Adaptor (KX-J24)(See page 15.)
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 101Error messagesDisplay messagesIf the unit detects a problem, one of the following messages will be displayed on the base unit or cordless handset. Error beeps or busy tone are heard.Display message Cause and solutionBusy LThe paged party is engaged in a call.LA paged cordless handset is too far from the base unit. Call restriction LThe dialed number is restricted. Cancel the restriction (page 87).Error(base unit only)LWhen you tried to register the cordless handset, the cordless handset and base unit could not link for some reason, such as interference from other electrical appliances. Take the cordless handset and base unit away from the electrical appliances and try again.LEight cordless handsets have already been registered to the base unit. To cancel another handset registration, see page 28.Invalid.Please register the handset to the base.(cordless handset only)LYou tried to make a call or access a mailbox with a cordless handset that has not been registered to the base unit. Register the cordless handset (page 26).Invalid entry LYou tried to key-in an invalid direct command. Key-in the correct command (pages 93 to 95).Invalid mailbox(base unit only)LYou attempted to deliver/transfer a message to an unregistered cordless handset’s mailbox. Register the cordless handset (page 26).Memory is full LWhen trying to store an item in the Phonebook, the Phonebook memory is full. Erase unwanted items and try again (page 48).LThere is no memory available for recording messages. Erase unnecessary messages (page 61). Message full(base unit only)LThere is no memory available for recording messages.LErase unnecessary messages (page 61).MOH currently in use. Please try again later.LYou tried to record music while the current music on hold is in use (page 90). Try again later.No handset registered(base unit only)LNo cordless handsets have been registered to the base unit when you attempt to de-register a handset registration (page 28).
Useful Information102 For assistance, please visit http://www.panasonic.com/phonehelpNo link to the base. Please walk closer to the base and try again.(cordless handset only)LThe cordless handset has lost communication with the base unit. Walk closer to the base unit, and try again.Not Available, Maximum handsets already registeredLEight cordless handsets have already been registered to the base unit. To cancel another cordless handset registration, see page 28.Please enter another passwordLYou selected a password which is the same as another mailbox (page 53). Select another one.Please lift up and try again.(cordless handset only)LYou attempted to dial from the cordless handset while located in the charger. Lift the handset out of the charger and try again.Please set the alert number.LYou tried to check the number or set the unit to call the cell phone/paging device without first storing the cell phone/paging device number (page 87).Please set the system date and time first.LYou must set the date and time before you can program the system to automatically delete messages monthly (page 89).Recharge Battery(cordless handset only)LThe cordless handset battery needs to be charged.Recharge the battery by placing it on the charger.Sorry, this mailbox is in use.LWhile another user is listening to messages in the general delivery mailbox, you cannot access that mailbox (pages 54 and 58).The system is busy.Please try again later.LAll lines are in use. You cannot make a call. Try again later.If four cordless handsets or the base unit and three other cordless handsets are in use:Lyou may not be able to program certain function items, such as, setting your password or turning on/off alerting your cell phone/paging device,Lyou may not be able to make an external or internal call, orLyou may not be able to listen to messages in your mailbox.Try again later.Users in mailbox. Please try again later.LYou tried to erase mailbox messages while the selected mailbox(es) is being accessed (page 80). Try again later.Display message Cause and solution
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 103Voice messagesIf the unit detects a problem, one of the following messages will be announced.Voice message Cause and solution“Sorry, there is no space for recording”LThe remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (pages 56, 61 and 80).“Incorrect entry”LAn invalid extension number was entered when transferring or delivering a message. Ensure that the cordless handset is registered to the base unit (page 26).“This is your mailbox”LYou entered your own mailbox number when transferring a message (page 56).“Sorry, this mailbox is in use”LYou tried to access the general delivery mailbox from the cordless handset or access a personal mailbox from the base unit while another user was listening to messages there (page 66).
Useful Information104 For assistance, please visit http://www.panasonic.com/phonehelpTroubleshootingGeneral useProblem Cause and solutionThe unit does not work. LCheck the settings (pages 75, 77 and 78).LPress {RESET} on the bottom of the base unit with a pointed object (page 100).The cordless handset does not work.LCharge the battery fully (page 17).LClean the charge contacts and charge again (pages 17 and 22).LInstall the battery properly (page 17).LRe-install the battery and place the cordless handset on the charger (page 17). Try again.LThe cordless handset has not been registered to the base unit. Register the cordless handset (page 26).LIf the handset’s LCD does not light after inserting the battery, press {OFF}.The cordless handset display shows “No link to the base. Please walk closer to the base and try again”.LThe cordless handset has lost communication with the base unit. Move closer to the base unit, and try again.LRaise the base unit antenna.LIf the above remedies do not solve the problem, the cordless handset may have lost communication with the base unit. Register the cordless handset again (page 26).The line indicators do not work properly.LCheck the settings (pages 75, 77 and 78).LThe line mode selection is incorrect (page 26).You cannot have a conversation using the headset.LMake sure that the headset is properly plugged into the headset jack on the cordless handset (page 98) or base unit (page 98).LIf “ENTER=Headset” is displayed on the base unit, press {ENTER} to switch from the speakerphone to the headset.I cannot register a cordless handset to the base unit.LFully charge the battery (page 17).LA cordless handset cannot be registered if there are already eight registered cordless handsets.I cannot have a conversation using the cordless handset when the headset is connected.LWhen the headset is connected (page 98) to the cordless handset, you must use the headset to talk with the caller. To have a normal conversation, disconnect the headset.
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 105Programmable settingsMaking/answering calls, pagingProblem Cause and solutionI cannot program function items, such as the dialing mode.LProgramming is not possible while the base handset is off the cradle or the {SP-PHONE} indicator lights.LProgramming is not possible while in talk or intercom mode, or while listening to the messages.LDo not pause for over 60 seconds while programming.LMake sure that the cordless handset is in standby mode.While programming, the unit/cordless handset starts to ring.LA call is being received. Answer the call and re-start programming from the beginning after hanging up.I can’t access the cordless handset function menu.LAccess is not possible during a call, or while accessing a mailbox, the Caller List, or the Phonebook.Problem Cause and solutionStatic is heard, sound cuts in/out. Interference from other electrical units.LMove the cordless handset(s) and the base unit away from other electrical appliances (page 10).LMove closer to the base unit.LRaise the base unit antenna.LIf your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details.The unit/cordless handset does not ring.LThe ringer volume is set to OFF. Select HIGH, MEDIUM, or LOW (page 81).LIf four cordless handsets are in use, the unit may not ring. The cordless handset users will hear incoming call tone.LThe base unit/cordless handset is removed from the ring group. Add to the ring group (page 83).LAll lines have been set-up to be answered by the automated attendant (page 68).I cannot make a call. LThe dialing mode may be set incorrectly. Set the dial mode (page 26) to match the type of telephone service you have (tone or pulse).LThe dialed number is restricted (page 86).
Useful Information106 For assistance, please visit http://www.panasonic.com/phonehelpPhonebookI cannot redial the last number dialed.LIf the last number dialed was more than 32 digits, the number will not be redialed correctly.LAccess numbers entered after pressing {TONE} will not be included when redialing.LCordless handset only: The {REDIAL} key also functions as the {PAUSE} key. It will redial the last number dialed if pressed at the outset of a call. If another number has been dialled first, it will operate as a {PAUSE} key.I cannot page another cordless handset or the base unit.LIf four other cordless handsets are in use, you may not be able to page. Try again later.LThe cordless handset is too far from the base unit.LThe base unit or the cordless handset is in use. Try again later.When a second call is received on the same line, the unit does not display the new caller’s information.LIf another call is received on the same line while;– the Automated Attendant System or Answering System is responding to a call, or– a call is placed on hold, the caller information will not be displayed.LThe line mode selection is incorrect. See page 26.Problem Cause and solutionI cannot store a name and phone number in the Phonebook.LYou cannot store an item in the Phonebook while the corded handset is off the cradle or the {SP-PHONE} indicator is lit.LYou cannot store an item in the Phonebook while the unit is in talk or intercom mode.LDo not pause for over 60 seconds while programming.The display goes into standby mode while viewing the Phonebook.LDo not pause for over 60 seconds while searching.While searching, the base unit/cordless handset starts to ring.LA call is being received. Answer the call and re-start searching from the beginning after hanging up.Problem Cause and solution
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 107Caller IDProblem Cause and solutionThe cordless handset does not display the caller’s name and/or phone number.LYou have not subscribed to a caller ID service. Contact your telephone service provider to subscribe.LIf your unit is connected to any additional telephone equipment such as a caller ID box or wireless telephone jack, disconnect the unit from the equipment and plug the unit directly into the wall jack.LIf your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details.LThe name display service may not be available in some areas. Contact your telephone service provider for details.LOther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.LThe caller requested not to send caller information (page 49).LGenerally caller information is displayed after the second ring.The caller’s information is not displayed.LThe base unit/cordless handset has been removed from the ring group. Add to the ring group (page 83).LOther telephone equipment may be interfering with the base unit/cordless handset. Move the base unit/cordless handset away from other electrical appliances (page 10).LOther electrical appliances connected to the same outlet may be interfering with the Caller ID information.LTelephone line noise may be affecting the Caller ID information.The display goes into standby mode while viewing the Caller List.LDo not pause for over 60 seconds while searching.The caller list/incoming phone numbers are not edited automatically.LThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 51).LYou need to call back the edited number to activate Caller ID number auto edit.The display exits the caller list while searching.LDo not pause for over 60 seconds while searching.
Useful Information108 For assistance, please visit http://www.panasonic.com/phonehelpRecharging the battery (cordless handset)The second caller’s information is not displayed during an outside call. (The Call Waiting Caller ID (CWID) feature does not function.)LIn order to use Caller ID, Call Waiting, or Call Waiting Caller ID (CWID), you must first contact your telephone service provider and subscribe to the desired service.After subscribing, you may need to contact your telephone service provider again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).Problem Cause and solution“Recharge battery” is displayed, “7” flashes and the cordless handset beeps every 60 seconds.LFully charge the battery (page 17).“Charge for 7 hrs” and 8 are displayed and the cordless handset does not work.LThe battery has been discharged. Fully charge the battery (page 17).I charged the battery fully, but “Recharge battery” is still displayed and “7” continues to flash, or “Charge for 7 hrs” and 8 are displayed.LClean the charge contacts and charge again.LThe battery may need to be replaced (page 97). If you install a new battery, fully charge it (page 17).The CHARGE indicator light does not go out after the battery has been charged.LThis is normal.The cordless handset display is blank.LConfirm that the battery is properly installed (page 17).LFully charge the battery (page 17).Problem Cause and solution
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 109Voice mail system/automated attendant system/answering systemProblem Cause and SolutionThe Automated Attendant System or Answering System is on, but incoming messages are not recorded.LThe remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (pages 56, 61 and 80).“Message full” is displayed on the base unit, and no new messages are recorded.LThe remaining recording time or the number of messages which can still be recorded is 0. Erase unnecessary messages (page 61).I cannot access my mailbox by pressing F on the base unit, or on the cordless handset.LMake sure that the base unit/cordless handset is in standby mode.LIf four cordless handsets or the base unit and three cordless handsets are in use, you cannot access the mailbox. Try again later.LIf the Automated Attendant System or Answering System is responding to four calls on separate lines, you cannot access the mailbox. Try again later.LYou are too far from the base unit. Walk closer to the base unit.LIf “Enter mailbox password” is displayed, the direct handset access mode is OFF. Enter the mailbox password and press .I cannot access a mailbox from a touch tone phone. LThe Automated Attendant System or Answering System may not respond if the tones are too short to activate the unit. Press each key firmly.While recording a greeting message, the unit starts to ring and stops recording.LTo answer the call, press the called line key. The recording will stop. Start from the beginning after hanging up.During playback, incoming call tone is heard.LTo answer the call, press the called line key. To resume playback, press “F” after hanging up.The display does not show the name and/or number of the caller whose message is being played.LIf the caller’s name is not stored in the Caller List, the caller’s information will not be displayed.The unit does not alert your cell phone/paging device.LThe number has been entered incorrectly.LLine 1 was busy and the call to the alert number could not be made.LAfter three failed attempts to alert a cell phone/paging device, the unit gives up.M.boxNext
Useful Information110 For assistance, please visit http://www.panasonic.com/phonehelpFrequently asked questionsThe base unitThe cordless handsetProblem Cause and solutionThe base phone has a dial tone but none of the keys are working. It has worked before; is the base broken?LEnsure that the memory card and memory card cover are not pressing down any of the intercom/transfer keys. See page 20 for details on how to install the memory card.Backup battery:How long will the base unit retain its memory after a power failure?LThe rechargeable NiMH backup battery will maintain all functions of the base unit for a minimum of 20 minutes in the event of a mains power failure. See page 12 for more information about the backup battery. LIf the backup battery becomes exhausted during a long power outage, messages stored in the base unit’s memory are maintained indefinitely in flash memory.Call monitoring:How can I disable the call monitoring feature to prevent others from hearing my incoming calls?LYou can temporarily disable the call monitoring feature by pressing {MUTE}.LThe call monitoring service can also be programmed to remain off, if necessary. See page 87.Resetting the base unit:My base unit has stopped working, cordless handsets cannot link to it, and new cordless handsets cannot be registered. How can I reset the base unit?LIf the base unit becomes locked and stops working, you may need to press the {RESET} button to resolve the problem. The {RESET} key is located on the underside of the base unit and must be pressed with a pointed object. See page 100.Problem Cause and solutionResetting the cordless handset:My cordless handset has stopped ringing and there is interference. How can I reset the cordless handset?LWhen the cordless handset stops ringing and interference is heard, you can remove the battery for at least 30 seconds and then replace it to reset the device. See page 17.
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 111Messages and voice mailProblem Cause and solutionRemote message retrieval:How can I retrieve voice mail messages from other locations?LVoice messages can be retrieved while away from home or office using a touch tone phone if the automated attendant system or auto answer system is active for any of the lines.To access messages remotely:– Dial the main phone number.The unit will be in either Automated Attendant mode or Auto Answer mode.LThe password for handset 1 is “1111” by default. See page 65 for a full explanation of available commands.Incoming messages:What is the maximum message length a caller can leave?LThe maximum message length is three minutes. Up to 255 messages can be left in total, including all cordless handsets, the base unit, and greeting messages.Transferring calls to voice mail:How can I transfer a call to another person’s voicemail?LA call can only be transferred directly to the General Delivery Mailbox, not to other extensions. You can however transfer a call to another person’s voice mail through the General Delivery Mailbox.LWhen a call is received at the base unit, the operator must press the F key and replace the base unit handset. The caller will then hear the greeting assigned to the line on which he is calling. While the greeting is playing, the caller can press the extension number followed by {#}. LIf the cordless handset answer mode is on, the caller will hear the personal greeting message at the end of the second ring, then he/she can leave a message at the tone.LIf the cordless handset answer mode is off, the caller will hear the following message at the end of the fifth ring: “Sorry, no one is available to answer the call. To leave a message, press 1. To call another extension, press 2. To call the operator, press 0”. If the person the caller wishes to speak to is on another call, the caller will hear “Sorry, this line is busy. To leave a message, press 1. To call another extension, press 2. To call the operator, press 0”.No beep after greeting message:The greeting message is played but there is no beep, what is wrong?LThis happens when the particular line is set to Automated Attendant mode. It should be set to Auto Answer mode. See page 73.
Useful Information112 For assistance, please visit http://www.panasonic.com/phonehelpCallsLinesProblem Cause and solutionPhones do not ring and the greeting is repeated three times:None of the phones ring when incoming calls are received and the greeting is played three times, what is wrong?LWhen the automated attendant is on, there is no ring and the caller must select an extension followed by {#}. If no extension is selected, or the caller does not have a touch tone phone, the greeting will repeat three times. In Auto Answer mode, all phones ring until the greeting message is played. After the greeting message there is a beep and the caller can leave a message in the general mailbox.“Missed call(s)” displayed on cordless handset or base unit:What does it mean when the message “Missed call(s)” appears on the cordless handset or base unit displays?LThis message appears when new call information is added to the Caller List. Caller ID information is added to the Caller List automatically when calls are received. The message can be cleared by pressing the {V} or {^} keys.Problem Cause and solutionLine indicator lights:Why is the Line Indicator light on when the line is not in use?LThis could possibly be the result of a connection problem. Make sure that your lines are connected properly, see page 14.Can’t select lines when other lines are occupied:Why can’t I select a line when other lines are occupied? Is this system compatible with a roll over line?LYes, this product is compatible with roll over lines. You may need to reset the base unit. The {RESET} button is located on the underside of the base unit and must be pressed with a pointed object. See page 100.
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 113FCC and other informationThis equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.If requested, this number must be provided to the telephone company.L Registration No ............(found on the bottom of the unit)L Ringer Equivalence No. (REN).......0.3BL Facility Interface Code ............02LS2L Service Order Code ............9.0FL Required Network Interface Jack .......RJ11, RJ14A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant.The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.If trouble is experienced with this equipment, for repair or warranty information, please contact a Factory Servicenter or other Authorized Servicer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.
Useful Information114 For assistance, please visit http://www.panasonic.com/phonehelpWhen you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult with your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:1) Remain on the line and briefly explain to the dispatcher the reason for the call.2) Perform such activities in the off-peak hours, such as early morning or late evenings.This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Privacy of communications may not be ensured when using this phone.CAUTION:Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device.NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:- Reorient or relocate the receiving antenna.- Increase the separation between the equipment and receiver.- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.- Consult the dealer or an experienced radio/TV technician for help.Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR. This will often reduce, or eliminate, interference.
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 115The FCC ID consists of two elements, a grantee code and an equipment product code. The FCC ID is assigned for Equipment Authorization under various rules, parts including Parts 15, 90, 101...The Grantee code is a three character alphanumeric string representing the Grantee/Applicant. The Grantee Code always begins with an alphabetic character and does not contain the numbers one and/or zero. The Grantee Code is assigned by Commission permanently to a company for authorization of all radio frequency equipment.The Product Code is the non-grantee code portion of the FCC ID. The Product Code may include hyphens and/or dashes (-).The FCC ID for this product is as follows: FCC ID: ACJPCCUKKX-TG4500FCC RF Exposure Warning:This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with FCC RF exposure requirements the base unit must be installed and operated with its antenna located 20 cm or more between antenna and all person's body (excluding extremities of hands, wrist and feet). The handset unit may be carried and operated with only the specific provided belt-clip. Other non-tested belt-clips or similar body-worn accessories may not comply and must be avoided. The base and handset units must not be co-located or operated in conjunction with any other antenna or transmitter.
Useful Information116 For assistance, please visit http://www.panasonic.com/phonehelpSpecificationsNote:LDesign and specifications are subject to change without notice.LThe illustrations in these instructions may vary slightly from the actual product.Base unitOperating environment 5 ºC - 40 ºC (41 ºF - 104 ºF)Frequency 5.76 GHz - 5.84 GHzDimensions Approx: 125 mm (height) x 270 mm (width) x 240 mm (depth)(4.92" x 10.63" x 9.45")Mass (weight) Approx: 304g (0.67 lb)Power consumption Approx: Standby: 2.4WMaximum: 5.4WPower supply AC adaptor (120 V AC, 60Hz)Backup battery HHR-P516 6V 1100 mAhBackup battery charge time16 hoursBackup function When fully charged, backup battery will provide at least 20 minutes use if power fails.Cordless HandsetOperating environment 5 ºC - 40 ºC (41 ºF - 104 ºF)Frequency 5.76 GHz - 5.84 GHzDimensions Approx: 220 mm (height) x 40 mm (width) x 55 mm (depth)(8.66" x 1.57" x 2.16")Mass (weight) Approx: 190g (0.42 lb)Power supply and chargerAC adaptor (120 V AC, 60Hz)Battery HHR-P104 3.6V 830 mAhTalk and standby time Up to 15 hours talk time or 8 days standbyCharging time 7 hours
✄Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 117WarrantyPANASONIC CONSUMER ELECTRONICS COMPANY, DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA One Panasonic Way, Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985Panasonic Telephone ProductsLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor. Parts Labor One (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid during the Limited Warranty period. This Limited Warranty excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only covers products purchased as new.Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product prepaid to: Panasonic Services Company Customer Servicenter 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (1-800-211-7262).When shipping the unit carefully pack, include all accessories, and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
Useful Information118 For assistance, please visit http://www.panasonic.com/phonehelpLimited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, or rental use of the product, or service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the Limited Warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.
Useful InformationFor assistance, please visit http://www.panasonic.com/phonehelp 119Customer servicesCustomer Services DirectoryObtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:http://www.panasonic.com/phonehelpor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at: 1-800-211-PANA (1-800-211-7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.TTY users (hearing or speech impaired users) can call 1-877-833-8855.TTY users (hearing or speech impaired users) can call 1-866-605-1277.Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@us.panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday - Friday 9 am to 9 pm, EST.)Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)Accessory PurchasesService in Puerto RicoPanasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985Phone (787)750-4300, Fax (787)768-2910
Index120 For assistance, please visit http://www.panasonic.com/phonehelpIndex2 2-way recording: 41A AC adaptor, connecting: 13Adding another phone: 100Additional handsetsRegistering: 26AdjustingBase unit handset volume: 30Cordless handset receiver volume: 32Headset volume: 30, 32Ringer pattern: 81Ringer volume: 81Speaker volume: 30, 32Alerting your cell phone/paging device: 87Answering calls: 33Answering system: 73Changing the greeting: 74Erasing a greeting message: 74Number of rings: 73Recording a greeting message: 74Selecting greeting message: 74Selecting pre-recorded message: 73Turning off: 74Turning on: 73Automated attendant systemCalling: 68Changing a recorded greeting: 69Changing the greeting: 69Erasing a greeting message: 70Recording a greeting message: 69Selecting a recorded greeting: 69Setting: 69Turning off: 70Turning on: 69Auto message delete: 89Auto talk: 34, 82B Backlit display: 24Backup batteryInstalling: 12Replacing: 97Base unit: 19Battery indicator: 12Controls: 19-21Display: 24Handset volume: 30Initializing: 78Installing backup battery: 12Location: 10Navigator key: 23Programming: 75Battery, cordless handset. See Cordless handset batteryBattery indicator: 12Battery installationBackup battery: 12Cordless handset: 17Belt clip: 99C Caller ID edit: 83Auto edit: 51Caller ID service: 49Caller list: 50Automatically editing a number: 51Calling back caller: 50Clearing: 79Editing number before calling back: 51Erasing: 52Storing caller information in Phonebook: 51Viewing: 50Callingautomated attendant system: 68caller who left a voice mail message: 56, 58Calling back from caller list: 50Call operator status: 72Call privacy: 40
IndexFor assistance, please visit http://www.panasonic.com/phonehelp 121CallsAnswering: 33Conferencing: 39Joining in conversation: 40Making: 29Monitoring: 87Placing on hold: 38Restricting: 86Screening: 87Swapping between: 38Transferring: 37Call waitingCaller ID display: 42Service: 42Tone: 42Canceling call restriction: 87Capabilities: 11Cell phone, alerting: 87Chain dialing: 48ChangingCordless handset name: 84Recorded greeting message: 69Character table: 45Charger: 22Wall mounting: 96ClearingCaller list: 79Phonebook: 79Redial list: 80Settings: 78Conference calls: 39ConnectingAC adaptor: 13AC adaptor to charger: 16Another phone: 100Base unit handset: 13Telephone line cords: 14ControlsBase unit: 19-21Cordless handset: 22ConversationsHandsfree: 30, 32Joining in: 40Muting: 41Recording: 41Cordless handset: 22Answer mode on/off: 64Battery charge: 17Changing name: 84Controls: 22De-registering: 28Display: 24Initializing: 78Installing battery: 17Joystick: 23Key tones: 91Lighted keypad: 32Programming: 77Registering: 26Setting mailbox password: 54Softkeys: 22Volume: 32Cordless handset batteryCharging: 17Installing: 17Performance: 18Replacing: 97Strength: 18Creating voice mail messages: 59Customer services directory: 119Customer support: 92D Date and time, setting: 25Delivering voice mail messages: 59De-registering a handset: 28Dialing mode: 26Direct commands: 93Direct handset access: 54DisplayBacklit: 24Base unit: 24Contrast: 84Cordless handset: 24Error messages: 101Language: 25E Editing Phonebook entries: 47Environment: 10ErasingCaller information: 52Greeting message: 70, 74, 80Incoming messages: 80Mailbox messages: 61Messages automatically: 89Music on hold: 90Phonebook item: 48Voice mail messages: 56, 58Error messages: 101
Index122 For assistance, please visit http://www.panasonic.com/phonehelpF FAQs: 110Finding Phonebook item: 45FLASH key: 42Flash time: 85Frequently asked questions: 110G General delivery mailbox: 54Erasing messages: 56Listening to messages: 58Setting password: 53Transferring messages: 56Greeting messagesChanging: 69, 74Erasing: 70, 74Personal: 62Pre-recorded: 69, 73Recording: 69, 74Selecting: 69, 74User: 62H Handset (base unit)Connecting: 13Handsfree conversation: 30, 32Headsetoptional: 98Volume (base unit): 30Volume (cordless handset): 32Hold: 38I IndicatorsBattery: 12, 18Initializing: 78InstallingBackup battery in base unit: 12Cordless handset battery: 17Intercom calls: 36J Joining in a conversation: 40Joystick, cordless handset: 23K Key tone: 91L Language, setting: 25Last number redial: 30, 33LCD contrast: 84Line mode: 26Listening to messages: 54, 57Listening to voice mail messages: 54, 57Location of controls: 19-22M MailboxChecking password: 54Password: 53Setting cordless handset password: 54Setting general delivery password: 53Mailbox passwordChecking: 54Making calls: 29Message alert: 87MessagesChecking remaining recording time: 61Creating: 59Deleting automatically: 89Erasing: 61Listening to: 54, 56Sending: 59Setting alert: 87Transferring: 56, 58Microphone: 30, 32, 34ModesDialing: 26Line: 26MOH. See Music on holdMonitoring calls: 87Music on hold: 89Muting: 41N Navigator keyBase unit: 23Cordless handset: 23Noise: 10Number of rings before answering system answers: 73P Paging device, alerting: 87PasswordsSetting cordless handset mailbox: 54Setting general delivery mailbox: 53PAUSE key: 42Personal greetings: 62Personalized name display: 49Personal mailbox password: 54PhonebookAssigning a ringer pattern: 47Chain dialing: 48Character table: 45Clearing: 79Dialing from: 45Editing items: 47Erasing items: 48Searching: 45Storing names and numbers: 44, 51Power failure: 12Privacy: 40ProgrammingBase unit: 75Cordless handset: 77Direct commands: 93
IndexFor assistance, please visit http://www.panasonic.com/phonehelp 123Pulse dialing: 26R Receiver volume: 32RecordingChecking remaining time: 61Conversations: 41Greeting messages: 69, 74Music on hold: 90Redial: 30, 33Redial list: 31, 33Clearing: 80Registering additional handsets: 26ReplacingBackup battery: 97Handset battery: 97Re-registering handset: 91Reset button: 100Restricting calls: 86RingerOff: 34, 81Pattern: 81Pattern, assigning to Phonebook item: 47Volume: 81Ring group: 83Rotary dialing: 26, 43Routine care: 10S Safety instructions: 8Screening calls: 87Searching Phonebook: 45SelectingGreeting message: 74Pre-recorded greeting message: 69, 73Recorded greeting message: 69, 74SettingAutomated attendant system: 69Date and time: 25Direct handset access: 54Display language: 25Setting-upMailbox: 53Telephone line: 14, 86Softkeys: 22Speaker volume: 32Specifications: 116Speed dialDialing: 31, 33Storing: 91SP-phone: 30, 32, 34StoringCaller Information in Phonebook: 51Phonebook entries: 44Speed dial numbers: 91Swapping between calls: 38System capabilities: 11T Telephone lineSetting-up: 14, 86Temporary tone dialing: 43TimeAdjusting automatically: 91Setting date and time: 25Tone dialing: 26Temporary: 43TransferringCalls: 37Calls to mailboxes: 60Voice mail messages: 56, 58Transferring messages: 56, 58TroubleshootingAnswering systems: 109Auto attendant: 109Battery recharge: 108Caller ID: 107General use: 104Making/answering calls: 105Paging: 105Phonebook: 106Programmable settings: 105Voice mail: 109TTY users: 6Turning offAnswering system: 74Automated attendant system: 70Music on hold: 89Turning onAnswering system: 73Automated attendant system: 69Music on hold: 89U User greetings: 62V Viewing callers in caller list: 50
Index124 For assistance, please visit http://www.panasonic.com/phonehelpVoice mail: 53Calling back a caller: 56, 58Checking number of messages: 61Checking remaining time: 61Creating messages: 59Delivering messages: 59Erasing messages: 56, 58Error messages: 103General delivery mailbox: 54Listening to general delivery messages: 58Listening to messages: 54, 57Listening to personal messages: 56Password: 53Personal greetings: 62Personal mailbox: 56Sending messages: 59Setting-up: 53Transferring calls to: 60Transferring messages: 56, 58User greetings: 62VolumeBase unit: 30Cordless handset: 32Ringer: 81W Wall mounting the charger: 96Warranty: 117
IndexFor assistance, please visit http://www.panasonic.com/phonehelp 125
Index126 For assistance, please visit http://www.panasonic.com/phonehelp
IndexFor assistance, please visit http://www.panasonic.com/phonehelp 127
If you need assistance with setup or operation;1Visit our website: http://www.panasonic.com/phonehelp2Contact us via the web at: http://www.panasonic.com/contactinfo3Call us at: 1-800-211-PANA (1-800-211-7262)TTY users (hearing or speech impaired users) can call 1-877-833-8855.When you ship the product;LCarefully pack your unit, preferably in the original carton.LAttach a letter, detailing the symptom, to the outside of the carton.LSend the unit to Panasonic Services Company Customer Service Center, prepaid and adequately insured.LDo not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.Copyright:This material is copyrighted by Panasonic Communications Co. (U.K.) Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co. (U.K.) Ltd.© 2006 Panasonic Communications Co. (U.K.) Ltd. All Rights Reserved.Panasonic Consumer Electronics Company,Division of Panasonic Corporation of North AmericaOne Panasonic Way, Secaucus, New Jersey 07094Panasonic Puerto Rico, Inc.San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985PQQX15081ZB KU0706SC10

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