Operating Instructions
ANSWER
5.8 GHz Expandable
Digital Cordless Phone System
ON
SP-PHO
SP-PHONE
NE
Model No.
KX-TG4500
This unit is compatible with Caller ID. To use this feature you must
subscribe to the appropriate service offered by your service provider.
Charge the cordless handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save
them for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
Table of Contents
Introduction
Accessory information . . . . . . . . . . . . . . 6
Expanding your phone . . . . . . . . . . . . . . 7
Important safety instructions . . . . . . . . . 8
For best performance . . . . . . . . . . . . . . 10
System capabilities. . . . . . . . . . . . . . . . 11
Preparation
Installation . . . . . . . . . . . . . . . . . . . . . . 12
Installing the backup battery in the
base unit . . . . . . . . . . . . . . . . . . . . . 12
Connecting the base unit handset
and AC adaptor . . . . . . . . . . . . . . . . 13
Connecting the line cords . . . . . . . . 14
Connecting the AC adaptor to the
charger . . . . . . . . . . . . . . . . . . . . . . 16
If you subscribe to a DSL service . . 16
Installing the battery in the
cordless handset . . . . . . . . . . . . . . . 17
Battery charge . . . . . . . . . . . . . . . . 17
Controls and display. . . . . . . . . . . . . . . 19
Controls . . . . . . . . . . . . . . . . . . . . . 19
Using softkeys and navigation keys 22
Displays . . . . . . . . . . . . . . . . . . . . . 24
Setting-up the unit before use . . . . . . . 25
Setting the date and time . . . . . . . . 25
Setting the display language . . . . . . 25
Selecting the line mode . . . . . . . . . 26
Selecting the dialing mode . . . . . . . 26
Registering additional cordless
handsets . . . . . . . . . . . . . . . . . . . . . 26
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 29
Answering calls . . . . . . . . . . . . . . . . . . 33
Using additional lines during
a conversation . . . . . . . . . . . . . . . . . . . 35
Intercom . . . . . . . . . . . . . . . . . . . . . . . . 36
Making an intercom call . . . . . . . . . 36
Answering intercom calls . . . . . . . . 36
Transferring a call. . . . . . . . . . . . . . . . . 37
Placing a call on hold . . . . . . . . . . . . . . 38
Swapping between two external calls . 38
Conference calls. . . . . . . . . . . . . . . . . . 39
Conference with two external calls
using the base unit . . . . . . . . . . . . . 39
Conference with two external calls
using the cordless handset . . . . . . . 39
Conference with an external call
and cordless handset (using the
base unit) . . . . . . . . . . . . . . . . . . . . 39
Conference with an external call
and base unit or another
cordless handset (using a
cordless handset) . . . . . . . . . . . . . . 40
Useful features during a call . . . . . . . . . 40
Joining in a conversation . . . . . . . . . 40
Call privacy . . . . . . . . . . . . . . . . . . . 40
Recording a conversation . . . . . . . . 41
Muting your conversation . . . . . . . . 41
Using the PAUSE key (for PBX
line or long distance calls) . . . . . . . . 42
Using the FLASH key . . . . . . . . . . . 42
For call waiting service users . . . . . 42
Temporary tone dialing . . . . . . . . . . 43
Phonebook
Using the Phonebook . . . . . . . . . . . . . . 44
Storing names and numbers in the
Phonebook . . . . . . . . . . . . . . . . . . . 44
Finding and calling a Phonebook
item . . . . . . . . . . . . . . . . . . . . . . . . . 45
Editing Phonebook items . . . . . . . . 47
Assigning a ringer pattern to a
Phonebook item . . . . . . . . . . . . . . . 47
Erasing Phonebook items . . . . . . . . 48
Chain dial . . . . . . . . . . . . . . . . . . . 48
Caller ID Service
Using caller ID service . . . . . . . . . . . . . 49
Caller list . . . . . . . . . . . . . . . . . . . . . . . . 50
Viewing and calling back using the
caller list . . . . . . . . . . . . . . . . . . . . . 50
Editing a caller’s phone number
before calling back . . . . . . . . . . . . . 51
Storing caller information in the
Phonebook . . . . . . . . . . . . . . . . . . . 51
Erasing caller information . . . . . . . . 52
Voice Mail System
Voice Mail System . . . . . . . . . . . . . . . . 53
Setting the mailbox password . . . . . 53
Listening to messages from the
base unit . . . . . . . . . . . . . . . . . . . . . 54
Listening to messages with the
cordless handset . . . . . . . . . . . . . . . 57
Creating and sending messages . . . 59
Transferring a call to a personal
mailbox . . . . . . . . . . . . . . . . . . . . . . 60
Checking the remaining recording
time and number of messages . . . . 61
Erasing all messages stored in a
mailbox . . . . . . . . . . . . . . . . . . . . . . 61
User greetings . . . . . . . . . . . . . . . . . 62
Personal greetings . . . . . . . . . . . . . 62
For assistance, please visit http://www.panasonic.com/phonehelp
Table of Contents
Turning the cordless handset
answer mode on or off . . . . . . . . . . 64
Remote access. . . . . . . . . . . . . . . . . . . 65
Remote access
Accessing the voice mail system
remotely . . . . . . . . . . . . . . . . . . . . . 65
Automated Attendant
System
Automated Attendant System. . . . . . . . 68
How the Automated Attendant
System works . . . . . . . . . . . . . . . . . 68
Setting the Automated Attendant
System . . . . . . . . . . . . . . . . . . . . . . 69
Call transfer status . . . . . . . . . . . . . 71
Call operator status . . . . . . . . . . . . . 72
Answering System
Setting the Answering System . . . . . . 73
Turning on the Answering System . 73
Defining the number of rings . . . . . . 73
Selecting the pre-recorded
greeting message . . . . . . . . . . . . . . 73
Recording a greeting message . . . . 74
Selecting a greeting message . . . . . 74
Changing a recorded message . . . . 74
Erasing a greeting message . . . . . . 74
Turning off the Answering System . 74
Programmable Settings
Guide to programming . . . . . . . . . . . . . 75
Base programming . . . . . . . . . . . . . 75
Cordless handset programming . . . 77
Initializing base unit and cordless
handset(s) . . . . . . . . . . . . . . . . . . . . . . 78
Clearing settings . . . . . . . . . . . . . . . 78
Clearing the Caller List . . . . . . . . . 79
Clearing the Phonebook . . . . . . . . . 79
Clearing the redial list . . . . . . . . . . . 80
Erasing messages . . . . . . . . . . . . . 80
Ringer settings . . . . . . . . . . . . . . . . . . . 81
Selecting the ringer volume . . . . . . 81
Selecting the ringer pattern . . . . . . . 81
Call options. . . . . . . . . . . . . . . . . . . . . . 82
Auto talk . . . . . . . . . . . . . . . . . . . . . 82
Caller ID edit . . . . . . . . . . . . . . . . . . 83
Setting up ring groups . . . . . . . . . . . 83
Display options . . . . . . . . . . . . . . . . . . . 84
Adjusting the LCD contrast . . . . . . 84
Changing the name of the
cordless handset . . . . . . . . . . . . . . . 84
Telephone settings . . . . . . . . . . . . . . . . 85
Selecting the flash time . . . . . . . . . . 85
Line selection for outgoing calls . . . 85
Setting up the telephone line . . . . . . . . 86
Restricting calls . . . . . . . . . . . . . . . . 86
Message alert . . . . . . . . . . . . . . . . . 87
Call screening (monitoring) . . . . . . . 87
Notify alert . . . . . . . . . . . . . . . . . . . . 87
Automatically deleting messages . . 89
Checking the remaining recording
time and number of messages . . . . 89
Music on hold . . . . . . . . . . . . . . . . . . . . 89
Turning the music on hold feature
on or off . . . . . . . . . . . . . . . . . . . . . . 89
Recording music on hold . . . . . . . . . 90
Erasing the current music on hold . 90
Other options . . . . . . . . . . . . . . . . . . . . 91
Selecting key tone . . . . . . . . . . . . . . 91
Adjusting the time automatically . . . 91
Re-registering a cordless handset
with the base unit . . . . . . . . . . . . . . 91
Storing speed dial numbers . . . . . . 91
Customer support . . . . . . . . . . . . . . 92
Programming with direct commands . . 93
Using direct commands on the
base unit . . . . . . . . . . . . . . . . . . . . . 93
Using mailbox direct commands on
the base unit . . . . . . . . . . . . . . . . . . 94
Using direct commands on the
cordless handset . . . . . . . . . . . . . . . 95
Useful Information
Wall mounting the charger . . . . . . . . . . 96
Cordless handset rechargeable
battery replacement . . . . . . . . . . . . . . . 97
Backup battery replacement . . . . . . . . . 97
Headset (optional) . . . . . . . . . . . . . . . . 98
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . 99
Reset button . . . . . . . . . . . . . . . . . . . . 100
Adding another phone . . . . . . . . . . . . 100
Error messages . . . . . . . . . . . . . . . . . 101
Display messages . . . . . . . . . . . . . 101
Voice messages . . . . . . . . . . . . . . 103
Troubleshooting . . . . . . . . . . . . . . . . . 104
General use . . . . . . . . . . . . . . . . . . 104
Programmable settings . . . . . . . . . 105
Making/answering calls, paging . . 105
Phonebook . . . . . . . . . . . . . . . . . . 106
Caller ID . . . . . . . . . . . . . . . . . . . . 107
Recharging the battery
(cordless handset) . . . . . . . . . . . . . 108
Voice mail system/
automated attendant system/
answering system . . . . . . . . . . . . . 109
Frequently asked questions . . . . . . . . 110
The base unit . . . . . . . . . . . . . . . . 110
For assistance, please visit http://www.panasonic.com/phonehelp
Table of Contents
The cordless handset . . . . . . . . . . 110
Messages and voice mail . . . . . . . 111
Calls . . . . . . . . . . . . . . . . . . . . . . . 112
Lines . . . . . . . . . . . . . . . . . . . . . . . 112
FCC and other information . . . . . . . . . 113
Specifications . . . . . . . . . . . . . . . . . . . 116
Warranty. . . . . . . . . . . . . . . . . . . . . . . 117
Customer services . . . . . . . . . . . . . . . 119
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . 120
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Thank you for purchasing your new Panasonic cordless phone system.
We recommend keeping a record of the following information for future reference.
Serial No.1
Date of purchase
Name and address of dealer
1. The serial number can be found on the bottom of the unit.
Caller ID and Call Waiting Service, where available, are telephone service provider
services. After subscribing to Caller ID, this phone will display a caller’s name and phone
number. Call Waiting Caller ID, which displays a second caller’s name and phone
number while the user is engaged in another call, requires a subscription to both Caller
ID and Call Waiting with Caller ID services (CWID).
Attach your purchase receipt here.
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Accessory information
Included accessories
To order replacement accessories, call 1-800-332-5368.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
No. Accessory items
Order number
AC adaptor (for base unit and charger)
PQLV256Z
Base unit handset
PQJXF0201Z
Cordless handset
KX-TG4500BR
Cordless handset battery
HHR-P104
Cordless handset battery cover
PQYNTG4500BR
4-wire telephone line cord
PQJA10088Z
Backup battery
HHR-P516
Audio cable
PQJA10165Z
Charger
PQLV30046ZA
10
Handset cord
PQJA212V
11
Belt clip
PQKE10377Z5
Quantity
10
11
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Expanding your phone
KX-TG4500 includes one cordless handset and one base unit.
ANSWE
RO N
SP-PHO
SP-PHO N
NEE
KX-TG4500
KX-TGA450
The system can be expanded by adding up to seven accessory cordless handsets, sold
separately.
A maximum of eight cordless handsets can be registered to the base unit.
ANSWE
R ON
SP-PHO
SP-PHO N
NEE
The included cordless handset is pre-registered at the factory, and assigned an extension
number of 1.
After purchasing accessory cordless handsets, you must register each to the base unit.
The model number of the accessory cordless handset is KX-TGA450.
A charger unit is included with each accessory cordless handset.
To order accessory cordless handsets, contact your dealer or call 1-800-211-PANA
(1-800-211-7262) to locate a dealer.
(Please read the accessory cordless handset’s Installation Manual for more information).
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
Important safety
instructions
When using this unit, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on this unit.
3. Unplug this unit from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this unit near water, for
example near a bathtub, wash bowl, or
kitchen sink.
5. Place the unit securely on a stable
surface. Serious damage and/or injury
may result if the unit falls.
6. Do not cover slots and openings on the
unit. They are provided for ventilation
and protection against overheating.
Never place the unit near radiators, or
in a place where proper ventilation is
not provided.
7. This equipment should only be
connected to a power supply as
described on the unit. If you are not
sure of the type of power supplied to
your home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the unit where no one can
step or trip on the cord.
9. Do not overload power outlets or
extension cords. This can result in the
risk of fire or electric shock.
10. Never push any objects through slots
in this unit. This may result in the risk of
fire or electric shock. Never spill any
liquid on the unit.
11. To reduce the risk of electric shock, do
not disassemble this unit. Take the unit
to an authorized service center when
service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the unit is
subsequently used.
12. Unplug this unit from power outlets and
refer servicing to an authorized service
center when the following conditions
occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
unit.
C. If the unit has been exposed to rain
or water.
D. If the unit does not work normally
by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the unit has been dropped or
physically damaged.
F. If the unit exhibits a distinct change
in performance.
13. Avoid using telephones during
thunderstorms, except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use this unit to report a gas leak
when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
CAUTION:
WARNING:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the unit and is
easily accessible.
L When installing the base unit and
cordless handset(s), ensure that
antennas are not mounted in a position
where they may cause injury. Particular
care should be taken to ensure that
antennas are not placed at eye level.
L To prevent the risk of fire or electrical
shock, do not expose this product to rain
or any type of moisture.
L Unplug this unit from power outlets if it
emits smoke, an abnormal smell or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (1-800-211-7262).
L The base unit handset and cordless
handset earpieces are magnetised and
may retain small ferrous objects.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or damage the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies). This may
cause a short circuit and the battery(ies)
and/or the conductive material may
overheat and cause burns.
L Charge the battery(ies) provided with or
identified for use with this product only in
accordance with the instructions and
limitations specified in this manual.
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The unit operates in
the frequency range of 5.8 GHz and the
power output level can range from 0.04
to 0.25 watts. Do not use the unit in
health care facilities if any regulations
posted in the area instruct you not to do
so. Hospitals or health care facilities
may be using equipment that could be
sensitive to external RF (radio
frequency) energy.
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
For best performance
Base unit location/noise
The base unit and cordless handset(s) use radio waves to communicate with each other.
For maximum distance and noise-free operation, we recommend the following:
L Placing the unit away from electrical appliances such as a TV, personal computer or
another cordless phone.
L Placing the base unit in a HIGH and CENTRAL location with no obstructions such as
walls.
L Raising the antenna vertically.
L If you use the cordless handset near a microwave oven which is being used, noise may
be heard. Move away from the microwave oven and closer to the base unit.
L If you use the cordless handset near the base unit of another cordless phone, noise may
be heard. Move away from the other base unit and closer to your base unit.
Environment
L Keep the unit away from electrical noise generating devices such as fluorescent lamps
and motors.
L The unit should be kept free from excessive smoke, dust, high temperature, and
vibration.
L The unit should not be exposed to direct sunlight.
L Do not place heavy objects on top of the unit.
L When you leave the unit unused for a long period of time unplug it from the power outlet.
L The unit should be kept away from heat sources such as heaters and kitchen stoves. It
should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater
than 40 °C (104 °F). Damp basements should also be avoided.
L The maximum calling distance may be shortened when the unit is used in the following
places: near obstacles such as hills, concrete walls, tunnels, subways, or near metal
objects such as wire fences, etc.
L Operating near appliances operating near 5.8 GHz may cause interference. Move away
from these electrical appliances.
Routine care
L Wipe the outer surface of the unit with a soft cloth. Do not use benzine, thinner, or any
abrasive powder.
10
For assistance, please visit http://www.panasonic.com/phonehelp
Introduction
System capabilities
The unit can accomodate up to four external telephone lines, which are provided by a
telephone service provider, or up to two intercom calls.
The capabilities of the unit can be expanded by registering up to eight cordless handsets
at the base unit (page 26).
How many external calls and intercom calls can be conducted at one time?
The unit allows four simultaneous external calls with the base unit and three cordless
handsets, or with four cordless handsets1.
Ex.
External call
on line1.
ANSWER
External
call on
line4.
External
call on
line3.
External
call on
line2.
OR
ON
SP-PHO
SP-PHONE
NE
Two intercom calls can be conducted on four cordless handsets while the base unit
simultaneously makes an external call. For example, two pairs of cordless handsets can
be engaged in separate intercom calls while the base unit is engaged in an external call.
Ex.
Intercom call 1
Intercom call 2
External call on
line 1, 2, 3, or 4.
ANSWER
ON
SP-PHO
SP-PHON
NEE
Up to three external calls can be conducted on cordless handsets or the base unit while a
fourth cordless handset simultaneously conducts an intercom call with the base unit or
another cordless handset. For example, the base unit and two cordless handsets can be
engaged in separate external calls while two other cordless handsets can conduct an
intercom call together.
Ex.
External call
on line1.
ANSWER
External
call on
line2.
External
call on
line3.
Intercom
call
ON
SP-PHO
SP-PHON
NEE
In the above three cases:
L All other cordless handsets are in the standby mode.
L The base unit and cordless handset users can check the mailboxes for messages
(pages 54 and 57).
1.
The number of cordless handsets that can be used simultaneously will vary depending
on the availability of external and internal calls, and the usage of mailboxes.
For assistance, please visit http://www.panasonic.com/phonehelp
11
Preparation
Installation
Installing the backup battery in the base unit
A rechargeable NiMH battery works as emergency power during a power failure. The fully
charged backup battery provides the base unit with a minimum of 20 minutes operation.
The battery is charged in the base unit while the AC adaptor is connected (page 13). It
takes approximately 16 hours to charge fully.
Open the battery cover.
Install the backup battery in the
battery compartment. Plug in
battery connector as
shown, and close the
battery cover.
BATTERY indicator:
L The BATTERY indicator lights while the
battery is being charged. (This is
normal.)
L During a power failure (or if the AC
adaptor is disconnected), the BATTERY
indicator shows the battery strength:
Blinking slowly: The unit is operating
from the battery backup.
Blinking fast: The battery is not
connected, defective or
non-chargeable.
BATTERY
indicator
Note:
L The battery cannot be overcharged.
L If the backup battery has been discharged, the unit will not work during a power failure.
If required, the unit can be replaced with a standard telephone to restore service during
the power outage.
12
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Connecting the base unit handset and AC adaptor
Corded
Handset
Raise the antenna.
Handset
Cord
Fasten the AC adaptor cord to
prevent accidental disconnection.
Power Outlet
(AC 120 V, 60 Hz)
Hook
AC Adaptor
PQLV256
L Use only a Panasonic handset with the KX-TG4500.
L Use only the included Panasonic AC Adaptor PQLV256 (Order No. PQLV256Z).
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically-oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a cell-mounted AC outlet, as the weight of the adaptor
may cause it to become disconnected.
L The BATTERY indicator lights while the AC adaptor is connected with the backup
battery installed (page 12), this is normal.
L When placing the unit, care should be taken to place it so that the base unit antenna
does not cause a danger. Particular care should be taken to ensure that the antenna is
not placed at eye level or in a position that may pose a risk to people’s eyes.
For assistance, please visit http://www.panasonic.com/phonehelp
13
Preparation
Connecting the line cords
Connect the telephone line cords to the base unit.
To connect two two-line telephone jacks
Two-Line Telephone
Jacks (RJ14C)
LINE3
LINE4
4-Wire
Telephone
Line Cord
LINE 3/4
LINE 1/2
LINE1
LINE2
14
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
To connect four single-line telephone jacks
For this connection, please purchase two Panasonic T-adaptors KX-J24 and two 2-wire
telephone line cords (PQJA10088Z). To order, call the accessories telephone number
shown on page 6.
Single-Line
Telephone Jacks
(RJ11C)
LINE4
2-Wire Telephone
Line Cord
T-Adaptor
(KX-J24)
LINE3
4-Wire Telephone
Line Cord
LINE 3/4
LINE2
LINE 1/2
2-Wire Telephone
Line Cord
Connect the telephone line cords to the
T-adaptor KX-J24.
T-Adaptor (KX-J24)
2-LINE
PHONE
LINE 2
LINE1
4-Wire Telephone
Line Cord
2-Wire Telephone
Line Cord
For assistance, please visit http://www.panasonic.com/phonehelp
15
Preparation
Connecting the AC adaptor to the charger
Fasten the AC adaptor cord in the
retaining clip to prevent it from
being disconnected.
Power Outlet
(AC 120 V, 60 Hz)
AC Adaptor
PQLV256
L Use only the included Panasonic AC ADAPTOR PQLV256 (Order No. PQLV256Z).
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The charger can be wall mounted, if required (page 96).
If you subscribe to a DSL service
L Please attach a noise filter (contact your DSL provider) to the telephone line between
the base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 49) do not function properly.
16
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Installing the battery in the
cordless handset
Insert the battery, and press it down
until it snaps into the compartment.
Note:
L The end of the battery with the metal
terminals should be inserted first and
should be at the foot of the cordless
handset.
L The flat side of the battery should fit
against the inside of the battery
compartment as shown.
Battery charge
Place the cordless handset on the charger
and charge for 7 hours before initial use.
Make sure that the cordless handset faces
forward as shown.
L The CHARGE indicator will light, and
“Charging” is displayed.
L When the battery is fully charged,
“Charge completed” is displayed.
L A discharged battery may charge quickly
and feel warm during the charging
process. This is normal.
Charge
contacts
Close the cover.
CHARGE indicator
Note:
L To ensure that the battery charges
correctly, clean the charge contacts of
the cordless handset and charger
monthly with a soft, dry cloth. Clean
more often if the unit is subject to
grease, dust or high humidity.
For assistance, please visit http://www.panasonic.com/phonehelp
17
Preparation
Battery strength
Battery performance
You can confirm the battery strength on the
cordless handset display.
After your Panasonic battery is fully
charged, you can expect the following
performance:
Battery icon
Battery strength
Fully charged
Operation
Operating time
Medium
While in use
(talking)
Up to 15 hours
Low
When flashing: needs to
be recharged.
While not in use
(standby)1
Up to 8 days
Discharged
Recharging the battery
Recharge the battery when:
– “Recharge battery” is displayed and
“7” flashes on the cordless handset
display.
– the cordless handset beeps every 60
seconds while it is in use.
Note:
L Recharge the cordless handset battery
for more than 15 minutes or the display
will continue showing the indication.
L When the battery is about to fail, the
cordless handset will display “Charge
for 7 hrs” and 8. The cordless
handset will not work unless the battery
is charged.
18
1. The cordless handset is off the charger
but not in use.
Note:
L Battery power is consumed whenever
the cordless handset is off the charger,
even when the cordless handset is not in
use. The longer you leave the cordless
handset off the charger, the shorter you
can actually talk on the cordless
handset. Actual battery performance
depends on a combination of how often
the cordless handset is in use and how
often it is not in use.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed and
“7” flashes. This will maximize the
battery life.
L If you want to keep the battery fully
charged at all times, place the cordless
handset on the charger when the
cordless handset is not in use. The
battery cannot be overcharged.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Controls and display
Controls
Base unit
AUTOM
ATED
ATT
ENDANT
LINE
LINE
LINE
LINE
CONF
HOLD
MUTE
GHI
DEF
PQRS
OPER
R ON
MNO
REDIA
TUV
INTER
WXYZ
COM
ALL
CALL WA
IT/FLAS
EXIT/S
TOP
E M
IL S
YS
TE
CLEA
LOU
SEARC D/
FWD
SPSP-PHO
PHONE
NE
14
ME NU
BACK
ENTE
SFER
E/EDIT
4LINE
15
/ TRAN
PAUS
VOIC
MAIL
ANSWE
BATTER
JKL
TONE
VOICE
ABC
HEAD
SE
13 12 11 10
Corded handset
LINE 1, 2, 3 and 4, and indicators
Display
{CONF}
{HOLD}
Antenna
{RESET} button
{INTERCOM}/{TRANSFER}, ({ALL},
{1} to {8})
9 {SP-PHONE}/{HEADSET} and
indicator
10 {BATTERY} indicator
11
12
13
14
15
9 8
{REDIAL}
{PAUSE}/{EDIT}
{CALL WAIT}/{FLASH}
{TONE}
Microphone
For assistance, please visit http://www.panasonic.com/phonehelp
19
Preparation
MATED
AUTO
ATTEN
2 3
DANT
MUTE
MAIL
VOICE
HOLD
LINE
LINE
LINE
LINE
CONF
ANSWE
ON
ALL
ERY
BATT
COM
INTER
DEF
ABC
E/EDIT
PAUS
WXYZ
TUV
PQRS
IASH
WAIT/F
CALL
SET
HEAD
TOP
EX IT/S
BAC
CLEA
4LINE
IC
VO
MENU
AIL
SY
ST
D/
LOURCH
SEA
FWD
ENTE
EM
8 7
{ANSWER ON}
{MUTE}
F ({VOICE MAIL})
{MENU}
SP-PHON
OPER
TONE
REDIA
MNO
JKL
GHI
SFER
/ TRAN
6 5 4
{ENTER}
Navigator key ({<}, {>}, {f}, {g})
{CLEAR}
{EXIT}/{STOP}
Memory card:
Remove the memory card and use it as a name
index for the cordless handset(s).
Cover
Memory
Card
20
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
1 2
Charger socket
Backup battery cover
Line 3/4 jack
Line 1/2 jack
Headset jack
Base handset socket
For assistance, please visit http://www.panasonic.com/phonehelp
21
Preparation
Cordless handset
Charger
17
16
15
14
13
12
11
10
L1
L2
L3
TALK
L4
OFF
OFF
HOLD
HOLD
INTERCOMM / CLEAR
CLEAR
SP-PHONE
PAUSE
FLASH
REDIAL
REDIAL
CALLL WAIT
WA
10
11
12
13
14
15
16
17
22
Ringer indicator
Message indicator
Receiver
Display
{OFF}
{HOLD}/{INTERCOM}/{CLEAR}
{FLASH}/{CALL WAIT}
Microphone
Charge contacts
{PAUSE}/{REDIAL}
{*} (TONE)
Joystick and {MENU}/{OK}
{s} (SP-PHONE)
{C} (TALK)
Headset jack
LINE keys
Softkeys
Speaker
CHARGE indicator:
L The CHARGE indicator lights when the
battery is charging.
Note:
L The cordless handset battery requires
charging when the battery indicator on
the display blinks slowly and the battery
low alarm sounds every 60 seconds
(page 17).
CHARGE
indicator
Using softkeys and
navigation keys
TONE
Charge contacts
Using the cordless handset’s softkeys
Two softkeys and the joystick are used to
select functions displayed directly above
each key. Functions displayed above each
key will change depending on the state of
use.
1:Handset 1
1 missed call
1:45PM
M.box
JUL.25
Menu
Phb
HOLD
INTERCOM / CLEAR
SP - PHONE
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
The cordless handset’s softkeys:
Display
function
Action
Add
Adds a new record
Back
Moves to the previous step
in a menu process
Call
Calls the current contact
Change
Changes the current
greeting
Conf
Creates a conference call
Edit
Edits the current record
End
Ends recording
Erase
Erases the current record
M.box
Enters the mailbox
Menu
Displays the main menu
Phb
Enters the Phonebook
Mute
Mutes the conversation
during a call
Next
Moves to the next step in a
menu process
No
Aborts the current action
OK
Accepts the current option
Option
Displays the available
options
Save
Saves the current record
Search
Searches the records
Select
Selects the current option
Start
Starts recording
Yes
Confirms the current
action
Using the cordless handset’s joystick
The cordless handset’s joystick can be
used to navigate through menus and
select items shown on the display. Use the
{^}, {V}, {f}, {g} keys to move the
cursor around the screen, then press the
{MENU}/{OK} key in the center to select
an item.
The joystick’s up {^} and down {V} keys
are also used to scroll through the function
menu (page 77), the Caller List (page 50),
and the Phonebook (page 44). The up {^}
and down {V} keys also increase {^} and
decrease {V} the receiver/speaker
volumes while in talk mode (page 32).
The {g} key is used to select an item in
the displayed menu.
The {f} and {g} keys move the cursor
backwards and forwards when inserting a
Phonebook item.
The {f} and {g} keys repeat or skip
recorded messages.
The {f} key returns you to the previous
screen.
Using the base unit’s navigator key
BACK
LOUD/
SEARCH
FWD
The {>} and {<} keys increase and
decrease the base unit speaker volumes
and increase or decrease the volume while
in talk mode (page 30). The {>} and {<}
keys also scroll up and down through the
displayed menu, toggle between number
entry and name entry when in Phonebook
number entry mode (page 44), and opens
the Caller List when pressed in standby
mode (page 50).
The {g} key selects an item in the
displayed menu.
The {f} and {g} keys move the cursor
backwards or forwards when inserting a
Phonebook item.
The {f} and {g} keys repeat or skip
recorded messages.
The {f} key returns you to a previous
screen.
For assistance, please visit http://www.panasonic.com/phonehelp
23
Preparation
Displays
Line Status Meaning
Base
1. Handset In-Use icon
2. Auto Attendant icon
L1
L2
L3
L4
0:Base
The line status icons function as
follows:
Off
(invisible)
The line is free.
On
The line is in use.
Flashing
A call is on hold
(page 38). The
automated attendant or
answering system is
responding to a call
(pages 68 and 73).
Flashing
quickly
A call is being received.
12:00AM JAN. 1
The handset in-use icon indicates the
status of the registered cordless
handset(s). If a cordless handset is in
talk or intercom mode, or listening to
messages, the relevant number is
displayed.
If you turn the automated attendant
system on (page 68), the relevant line
icon is displayed.
The time and date are displayed on the
last line in standby mode. The display
shows the dialed number, call status,
programming options, Phonebook
items, etc. If you subscribe to a Caller
ID service, caller information will be
displayed (page 49).
Cordless handset
1. Voice Mail icon
2. Line Status icon
The battery icon indicates the battery
strength (page 18).
The cordless handset number (1 to 8) is
displayed in standby mode. The display
shows the time and date, dialed
number, call status, programming
options, and Phonebook items, etc. If
you subscribe to a Caller ID service,
caller information will also be displayed
(page 49).
The currently available softkeys are
displayed; this is dependent on the
status of the handset. For a full list of
softkeys, refer to page 23.
3 Battery icon
L1 L2 L3 L4 2
1:Handset 1
11:05AM FEB.14
24
M.box
Menu
Phb
The F flashes if there is at least one
new message in your mailbox
(page 57). It is also displayed during
message playback.
Backlit LCD displays
Both the base unit and cordless handset
have a backlit LCD display.
The lighted cordless handset display will
stay on for about ten seconds after
pressing a key.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
Setting-up the unit
before use
Press {<} or {>} and hold, to select
“AM” or “PM”.
Example:
Date: 04.28.2006
Time: 02:37 AM
=PM
ENTER=Save
Setting the date and time
Base Unit
We recommend that you set the date and
time.
Voice Date/Time Stamp: After each
message playback, a synthesized voice
will announce the date and time that the
message was recorded (pages 55 and
57).
Note:
L If a power failure occurs, the date/time
will be retained for at least 20 minutes
with the backup battery fully charged
(page 12). Re-adjust if the date/time is
incorrect.
L For Caller ID service users (page 49)
– If required, the Caller ID information
can reset the clock after the first ring if
the adjusted time is incorrect
(page 91). However, if the time has
not been previously set, the Caller ID
information cannot adjust the clock.
– The Caller ID information will
automatically adjust the clock for
daylight saving time.
Press {ENTER}.
L Confirmation tone is heard.
Setting the display language
Base Unit Handset
You can select either “English” or
“Español” as the display language. The
default is “English”. You must program
the base unit and each cordless handset
separately.
Specifying the base unit language
Press {MENU}.
Scroll to “Change language” by
pressing {<} or {>}, then press
{ENTER}.
Press {<} or {>} to select the desired
language.
Press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
While in standby mode, press {MENU}.
Specifying cordless handset language
Example:
0:Base
3 missed calls
Set date & time
Scroll to “Date and time” by pressing
{<} or {>}, then press {ENTER}.
Set the date and time using the keypad
keys ({0} to {9}). Use the {f} or {g}
keys to move the cursor to the digit to
change, then press the correct number
key.
L Enter the time in 12-hour notation. Do
not use military time.
Press {MENU}.
Scroll to “Change language” by
pressing {V} or {^}, then press Select .
Press {V} or {^} to select the desired
language.
Press Save .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
25
Preparation
Selecting the line mode
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Set dial mode” by pressing
{<} or {>}, then press {ENTER}.
Base Unit
The line mode for all lines is preset to “B”
and generally should not be changed. If
the line keys on the base unit do not light
properly, or the line status icons are not
displayed on the cordless handset
properly, the line mode selection is
incorrect. Set line mode to “A”. Each line
has its own setting.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Set telephone line” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Set line mode” by pressing
{<} or {>}, then press {ENTER}.
Press {f} or {g} to select a line.
Press {<} or {>} to select the desired
setting.
Press {ENTER}.
L Confirmation tone is heard.
Selecting the dialing mode
Base Unit
If your lines have a touch-tone service, set
to “Tone”. If rotary or pulse service is used,
set to “Pulse”. Select the mode for each
line.
The default is “Tone”.
26
Example:
Dial mode
L1
L2
L3
L4
Tone Tone Tone Tone
Use the {f} or {g} keys to select the
line to be set.
Press {<} or {>} to select “Pulse” or
“Tone”.
Press {ENTER}.
Press {MENU}.
L The current settings are displayed.
L The current settings are displayed.
Press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
L Confirmation tone is heard.
Registering additional cordless
handsets
The included cordless handset is preregistered at the factory and assigned the
handset number 1. Do not try to register
handset number 1 which has
“1:Handset 1” on the display.
Optional cordless handsets must be
registered at the base unit. You can add up
to seven additional cordless handsets.
Only one cordless handset can be
registered at a time. The handset number
is used as the extension number.
The model number of the optional cordless
handset is KX-TGA450. To order, contact
your dealer or call 1-800-211-PANA(7262)
to locate a dealer.
Note:
L Ensure that the base unit and cordless
handset are in standby mode.
L Registration must be completed within
one minute.
L The cordless handset cannot be
registered if the base unit is not in
registration mode.
For assistance, please visit http://www.panasonic.com/phonehelp
Preparation
L To rename the cordless handset to
something memorable, refer to
page 84.
Registering
Handset and Base Unit
You can register handsets in two ways,
both are described below. The latter way
uses direct commands. For a complete list
of direct commands refer to pages 93
through 95.
Method 1:
From the base unit, press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Registration” by pressing
{<} or {>}, then press {ENTER}.
Scroll to “HS registration” by
pressing {<} or {>}, then press
{ENTER}.
L The handset registration screen is
displayed.
Press MENU, #, 123 on
the handset, then
press ENTER on base.
Press {ENTER}.
From the cordless handset, press
OK .
Registration.
Press MENU, #,
123 on the base,
then press
OK
L The cordless handset attempts to
register to the base unit.
L After linking to the base unit, the
completion screen is displayed and
confirmation tone is heard on both the
base unit and registered cordless
handset.
L Once successfully linked, “Handset
registered” is displayed on both the
base unit and the cordless handset.
Repeat to register additional cordless
handsets.
Method 2:
From the base unit, press {MENU},
followed by {#}, {1}, {2}, {3}.
Press MENU, #, 123 on
the handset, then
press ENTER on base.
Press {ENTER}.
From the handset, press {MENU},
followed by {#}, {1}, {2}, {3}.
Registration.
Press MENU, #,
123 on the base,
then press
Back
Press
OK
OK
L The cordless handset attempts to
register to the base unit.
L After linking to the base unit, the
completion screen is displayed and
confirmation tone is heard on both the
base unit and registered cordless
handset.
L Once successfully linked, “Handset
registered” is displayed on both the
base unit and the cordless handset.
Repeat to register additional cordless
handsets.
L To rename the cordless handset to
something memorable, refer to
page 84.
For assistance, please visit http://www.panasonic.com/phonehelp
27
Preparation
De-registering a cordless handset
Base Unit
Note:
L De-registering a cordless handset clears
all data on the base unit for the selected
cordless handset (for example, Alert
phone number, Alert on/off, greeting
messages, etc.).
While the base unit is in standby mode,
press {MENU}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
Scroll to “Registration” by pressing
{<} or {>}, then press {ENTER}.
Scroll to “Deregistration” by
pressing {<} or {>}, then press
{ENTER}.
Example:
Deregistering
HS No.: 1234---<>
ENTER=Select
L The numbers of the currently registered
cordless handsets are displayed.
L If there are no cordless handsets
registered, an error beep is heard and
an error message displayed
(page 101).
Press {f} or {g} to move to the
cordless handset to be de-registered.
Press {ENTER}.
Press {ENTER} again to confirm the
operation.
L The completion screen is displayed and
confirmation tone is heard.
28
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Making calls
Four external calls can be handled simultaneously on separate telephone lines by the
base unit and three cordless handsets (or by four cordless handsets). Additionally, two
intercom calls can be handled simultaneously. The maximum operating number may
decrease depending on the state of use.
Using the base unit Base Unit
When you lift the base unit handset or press {SP-PHONE} to make a call, the unit
automatically selects an available line (to change the line selection, see page 85) and you
can dial a phone number. To hang up, replace the handset or press {SP-PHONE}.
Note:
L You can also pre-dial the phone number before lifting the base unit handset (page 30).
L If the base unit and three cordless handsets or four other cordless handsets are in use,
you may not be able to make a call. In this case “System is busy. Please try
again later.” is displayed.
L If the unit detects a problem, an error message is displayed (page 101).
Line keys and indicators
{HOLD}
Corded
handset
AUTOM
ATED
ATT
ENDANT
LINE
LINE
LINE
LINE
CONF
HOLD
MUTE
GHI
DEF
PQRS
OPER
R ON
BATTER
MNO
REDIA
TUV
INTER
COM
WXYZ
SFER
ALL
E/EDIT
CALL WA
IT/FLAS
4LINE
EXIT/S
E M
AIL
TOP
SYS
TE
CLEA
ME NU
BACK
LOU
SEARC D/
FWD
{REDIAL}
SPSP-PHO
PHONE
NE
ENTE
{EXIT}/{STOP}
Microphone
/ TRAN
PAUS
VOIC
MAIL
ANSWE
JKL
TONE
VOICE
ABC
HEAD
SE
{SP-PHONE} and
indicator
{CLEAR}
{<}, {>}
For assistance, please visit http://www.panasonic.com/phonehelp
29
Making/Answering Calls
Holding a handsfree conversation
Press {SP-PHONE}.
L The SP-PHONE indicator lights.
L An available line is automatically
selected and the line indicator lights (to
change the line selection, see
page 85).
L You can select a line by pressing an
unlit LINE key, instead of pressing
{SP-PHONE}.
Dial the phone number.
L If you misdial, press {SP-PHONE}, and
start again from step 1.
When the other party answers, talk into
the microphone.
When you finish talking, press
{SP-PHONE} or place the handset on
the base unit (if the call was switched to
the handset).
L The SP-PHONE indicator light goes
out.
For best performance:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {<} to decrease the speaker
volume.
L You can switch to the handset by lifting it
up. To switch back to the speakerphone,
press {SP-PHONE}.
L Press {SP-PHONE} again to switch
back to the handset.
Dialing after confirming the entered
number
30
Enter the phone number.
L To correct a digit, press {CLEAR}.
Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed
(page 42).
L To delete all digits, press and hold
{CLEAR}.
Press {SP-PHONE}.
L You can press a line key instead of
pressing {SP-PHONE}.
L The line number is displayed.
When the other party answers, talk into
the handset or microphone.
When you have finished speaking,
replace the handset or press
{SP-PHONE}.
Adjusting the base unit handset volume
Three levels (high/medium/low) are
available for the handset volume.
Press {<} or {>} repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>}, the
volume level will change.
Adjusting the speakerphone volume
Eight volume levels (high to low) are
available for the speaker volume.
Press {<} or {>} repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>}, the
volume level will change.
Adjusting the volume if you have an
optional headset
Refer to “To connect an optional headset
to the base unit” on page 98 for details on
attaching a headset.
Three volume levels are available.
Press {<} or {>}repeatedly during a call
to increase or decrease the volume.
L Each time you press {<} or {>} the
volume level will change.
Redialing the last number dialed
Lift the base unit handset or press
{SP-PHONE}.
L You can press a line key instead of
{SP-PHONE}.
Press {REDIAL}.
L The last dialed phone number from the
base unit is redialed.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Making a call using the redial list
Using the cordless handset
The last 10 different phone numbers dialed
from the base unit are stored in the redial
list.
Handset
Press {REDIAL}.
L The last number dialed is displayed.
L If “No items stored” is displayed,
the list is empty.
Press {<} or {>} repeatedly to scroll
through the list, or press {REDIAL}
repeatedly to display the desired
number.
L If the previous call was made using the
Phonebook (page 45) or from the
Caller List (page 50), the programmed
name is shown in the list.
L To exit the list, press {EXIT}.
Softkeys
Note:
L The speed dial function can be used with
the base unit handset or in handsfree
mode (page 30).
{HOLD}/
{INTERCOM}/
{CLEAR}
{*}
{CALL WAIT}/
{FLASH}
Microphone
{REDIAL}/
{PAUSE}
Press {C} or {s}.
L An available line is automatically
selected and the line is displayed (to
change the line selection, see page
85).
L You can select a line by pressing {L1},
{L2}, {L3}, or {L4}, instead of pressing
{C} or {s}.
L “Talk” or “SP-phone” is displayed.
Dial the phone number.
L The dialed number is displayed.
Example:
Line1
L1
Talk
10123456789
While in standby mode, press and hold
a dial key ({0} to {9}) for more than
three seconds.
L The assigned speed dial for the key is
displayed.
L If a speed dial number has not been
assigned to this key, “No Number” is
displayed.
Press a line key.
L The speed dial number is called.
{s}
{#}
Refer to “Storing speed dial numbers” on
page 91 for details of how to set-up speed
dial keys.
{OFF}
{C}
Lift the base unit handset or press
{SP-PHONE}.
L You can press a line key instead of
{SP-PHONE}.
Dialing speed dial numbers
Joystick
Line keys
Menu
Mute
L After a few seconds the display will
show the length of the call.
Example:
Line1
L1
Talk
00-00-08
Menu
Mute
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Note:
L If the base unit and three cordless
handsets or four cordless handsets are
in use, you may not be able to make a
call. In this case “System is busy.
Please try again later.” is
displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
31
Making/Answering Calls
L After a few seconds, the display will
show the length of the call.
Holding a handsfree conversation
Press {s}.
L An available line is automatically
selected and the line is displayed (to
change the line selection, see
page 85).
L “SP-phone” is displayed.
Dial the phone number.
L The dialed number is displayed.
L After a few seconds the display will
show the length of the call.
Adjusting the cordless handset volume
When the other party answers, talk into
the microphone.
When finished talking, press {OFF} or
place the cordless handset on the
charger.
For best performance:
L Talk alternately with the caller in a quiet
room.
L If the other party has difficulty hearing
you, press {V} to decrease the speaker
volume.
L During a call you can switch from the
receiver to the speakerphone by
pressing {s}. To switch back to the
receiver, press {C}.
Example:
Line1
L1
Talk
00-01-30
Menu
Mute
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Three levels (high/medium/low) are
available.
While using the receiver, press {V} or {^}
repeatedly.
Example:
L1
Volume
Low
High
Adjusting the speaker volume
Six levels (high to low) are available.
While using the speaker, press {V} or {^}
repeatedly.
Example:
L1
Volume
Low
High
Dialing after confirming the entered
number
32
Enter the phone number.
L To correct a digit, press {CLEAR}.
Enter the correct number.
L If a pause is required when dialing,
press {PAUSE} where needed
(page 42).
L To cancel, press {CLEAR} and hold, or
press {OFF}.
Press {C} or {s}.
L You can press a line key instead of
pressing {C}or {s}.
L The line number is displayed.
Lighted cordless handset keypad
The cordless handset dialing keys light
when a call is received or a key is pressed.
The lights go out about 10 seconds after
pressing a key, lifting the cordless handset
off the charger or answering a call.
Adjusting the volume if you have an
optional headset
Refer to “To connect an optional headset
to the cordless handset” on page 99 for
details on attaching a headset.
Three volume levels are available.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Press {V} or {^} repeatedly during a call to
increase or decrease the volume.
Each time you press {V} or {^} the volume
level will change.
Redialing the last number dialed
Press {C} or {s}, then press {REDIAL}.
Making a call using the redial list
The last ten different phone numbers
dialed from the cordless handset are
stored in the redial list.
Press {REDIAL}.
L The last number dialed is displayed.
L If “No items stored” is displayed,
the list is empty.
Press {V} or {^} repeatedly to scroll
through the list, or press {REDIAL}
repeatedly until the desired number is
displayed.
L If the previous call was made using the
Phonebook (page 45) or from the
Caller list (page 50), the programmed
name is displayed in the list.
L To exit the list, press {OFF}.
Press {C} or {s}.
Dialing speed dial numbers
Refer to “Storing speed dial numbers” on
page 91 for details of how to set-up speed
dial keys.
While in standby mode, press and hold
a dial key ({0} to {9}) for more than
three seconds.
L The assigned speed dial for the key is
displayed.
L If a speed dial number has not been
assigned to this key, “No Number” is
displayed.
Press a line key.
L The speed dial number is called.
Note:
L This function can be used with the
handset or in handsfree mode
(page 32).
Answering calls
Four external calls can be handled
simultaneously (or two intercom calls) by
the base unit and three cordless handsets
(or by four cordless handsets). When a call
is received, the unit rings and “Incoming
call” is displayed. The called line
indicator on the base unit flashes quickly,
and the line status icon flashes quickly on
the cordless handset display.
The line is automatically selected when the
call is answered.
If you subscribe to a Caller ID service, the
calling party’s information will be displayed
after the first ring (page 49). If you
specified a ringer pattern for a Phonebook
item, this is also heard (page 47).
To view the Caller ID information, wait until
the second ring to answer a call.
When an intercom call (page 36) and an
external call are received at the same time,
the information for each call will be
displayed alternately. Press {SP-PHONE}
or go off-hook (using the base unit) or
press {C} or {s} (using the cordless
handset) to answer the intercom call.
Press the line key to answer the external
call.
Note:
L When the base unit and cordless
handset ringer volumes are set to OFF,
they will not ring. “Ringer off” is also
displayed while the base unit/cordless
handset(s) is in standby mode
(page 81).
Using the base unit Base Unit
You can answer a call by simply lifting the
base unit handset. If the caller’s
information is stored in the Phonebook
(page 44) or in the Caller list (page 50), the
caller’s name and number are displayed,
For assistance, please visit http://www.panasonic.com/phonehelp
33
Making/Answering Calls
otherwise “Incoming call” is displayed.
To hang up, replace the handset.
Handset
Example:
John Smith
1-012-345-6789
--------Line 1--------
If two calls are received together, the one
with the lowest line number has priority
when the base unit handset is picked up.
You can also answer a call by pressing
{SP-PHONE} (see below) or pressing a
LINE key to answer a call on a specific line.
If you receive an incoming call while using
the mailbox (page 53), the display shows
“Incoming call” and the incoming call
tone will be heard. If the caller’s
information is stored in the Phonebook
(page 44) or in the Caller list (page 50), the
caller’s name and number are also
displayed.
Answering using the speakerphone
Using the cordless handset
Press {SP-PHONE}.
L The indicator lights.
L The called line indicator light stops
flashing.
L You can also answer a call by pressing
the called line key ({Line1}, {Line2},
{Line3} or {Line4}).
Press {C} or {s}.
L The called line status icon stops
flashing.
L You can also answer a call by pressing
the called line key (L1, L2, L3 or L4).
OR:
If the cordless handset is on the
charger, just lift it off. (This is not
possible when the Auto Talk feature is
set to OFF. See below and page 82).
Example:
L1
Incoming call
----- Line 1 ----Mute
When finished talking, press {OFF} or
place the cordless handset on the
charger.
Note:
L If you are using the mailbox (page 53)
and receive an incoming call, the display
shows “Incoming call” or the Caller
ID information (page 49), if enabled, and
incoming call tone is heard.
Example:
L1
JOHN SMITH
Talk into the microphone.
1-012-345-6789
----- Line 1 -----
When finished talking, press
{SP-PHONE}.
Mute
Note:
L To transfer a call to another extension
user, see page 37. To transfer the call to
a mailbox to enable a caller to leave a
message, see page 60.
Auto talk
Temporarily turning the ringer off
Temporarily turning the ringer off
While the base unit is ringing for an outside
call, you can turn the ringer off temporarily
by pressing {MUTE}. The base unit will
ring the next time a call is received.
To turn the ringer off permanently, see
page 81.
While the cordless handset is ringing for
an outside call, you can turn the ringer off
temporarily by pressing Mute . The
cordless handset will ring the next time a
call is received.
To turn the ringer off permanently, see
page 81.
34
This feature allows you to answer a call by
simply lifting the cordless handset off the
charger. You do not need to press {C}.
To activate this feature, see page 82.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Using additional lines
during a conversation
Using the cordless handset
During a conversation, if an incoming call
is received on another line, the line
indicator on the base unit and the line
status icon on the cordless handset
display will flash quickly. You will also hear
two tones through the cordless handset or
base unit handset.
You can make or answer a second call
while the first call is on hold.
L If you subscribe to a Caller ID service,
the second caller’s information will be
displayed when a call is being received
on another line (page 49).
Press {HOLD} twice to put the first call
(LINE 1) on hold (page 38).
L The line status icon flashes.
Press another line key (LINE 2, 3 or 4)
to make or answer a second call.
To return to the first call (LINE 1), press
the line key for the first call (LINE 1).
L The second call is terminated.
Using the base unit Base Unit
Note:
L To hold the second call, press {HOLD},
then press the line key for the first call.
L Pressing {HOLD} twice puts the current
call on hold while keeping the previously
held calls active. You can make or
answer another call by pressing the line
key for a line not in use. You can handle
up to four calls at a time.
Example: If you are using LINE 1
Press {HOLD} to put the first call (LINE
1) on hold (page 38).
L The LINE 1 indicator flashes.
Press another line key (LINE 2, 3 or 4)
to make or answer a second call.
L The selected LINE indicator lights.
To return to the first call (LINE 1), press
the line key for the first call (LINE 1).
L The second call is terminated.
Handset
Example: If you are using LINE 1
Example:
Line1
L1
Talk
00-01-30
Menu
Mute
Example:
Talk
Line1
00-01-32
Note:
L To place the second call on hold, press
{HOLD} in step 3 before pressing the
line key for the first call.
L Pressing {HOLD} puts the current call
on hold. You can make or answer
another call by pressing the line key for a
line not in use. You can handle up to four
calls at a time.
For assistance, please visit http://www.panasonic.com/phonehelp
35
Making/Answering Calls
Intercom
Intercom calls can be made between a
cordless handset and the base unit or
between two cordless handsets. You can
page all cordless handsets simultaneously
from the base unit.
The number assigned to a cordless
handset at registration is the extension
number (page 26). The base unit
extension number is 0.
Note:
L If you have difficulty hearing while using
the speakerphone on the base unit or
the cordless handset, decrease the
speaker volume by pressing {<}.
L If an incoming call is received during an
intercom call, you will hear incoming call
tone and the line indicator will flash
quickly.
L When an intercom call and an external
call (page 33) are received at the same
time, the information for each call will be
displayed alternately. Lift the handset or
press {SP-PHONE} (base unit) or press
{C} or {s} (cordless handset) to
answer the intercom call. Press the line
key to answer the external call.
Making an intercom call
Base Unit Handset
Using the base unit
While the base unit is in standby mode,
press a key from {INTERCOM 1} to
{INTERCOM 8} or press {INTERCOM
ALL}.
When the other party’s voice is heard,
lift the base unit handset or talk into the
microphone.
To end the call, replace the handset or
press {SP-PHONE}.
Using the cordless handset
While the cordless handset is in
standby mode, press {INTERCOM}.
Press {V} or {^} to scroll to the base
unit or required cordless handset.
L Press {*} to select the base unit and
all cordless handsets.
L Only registered cordless handsets are
displayed.
Press Select or {OK}.
To end the call, press {OFF}.
Answering intercom calls
Base Unit Handset
Using the base unit
While the base unit is ringing, lift the
handset or press {SP-PHONE}.
To end the call, replace the handset or
press {SP-PHONE}.
Using the cordless handset
While the cordless handset is ringing,
press {C} or {s}, or lift the handset off
the charger if auto talk is enabled
(page 82).
To end the call, press {OFF}, or place the
handset on the charger.
Note:
L When the base unit and cordless
handset ringer volumes are set to OFF,
they will not ring. “Ringer off” is also
displayed while the base unit/cordless
handset(s) is in standby mode
(page 81).
L If an incoming call is being received, the
line indicator on the base unit will flash
quickly or the cordless handset user will
hear incoming call tone. To answer,
press the relevant line key.
Note:
L Using this feature can help you locate a
misplaced cordless handset.
36
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Transferring a call
Answering a call transferred to the base
unit
You can transfer an external call between
the base unit and a cordless handset, or
between two cordless handsets.
When the base unit rings, lift the handset
or press {SP-PHONE}.
L After the paging party hangs up, you can
talk to the outside caller.
L You can press the relevant line key
instead of pressing {SP-PHONE} to talk
to the outside caller.
Note:
L If the paged party does not answer
within 30 seconds after you hang up, the
transferred call will be returned to you
with an audible tone. If the call is still not
answered after 10 minutes, the
automated attendant will respond to the
caller (page 68). You may answer the
call by pressing the relevant line key
before the tone or before the automated
attendant takes the call.
L Any user can accept a transferred call by
pressing the relevant line key.
L For information on transferring a call to a
mailbox, refer to “Transferring a call to a
personal mailbox” on page 60.
Using the base unit Base Unit
During a call, press the corresponding
TRANSFER key ({1} to {8}) to page the
cordless handset.
To page all cordless handsets, press
TRANSFER {ALL}.
L The call is put on hold and the line
indicator flashes.
L If you press TRANSFER {ALL}, only
the cordless handset user who
answers first can take the transferred
call.
If required, wait for the cordless
handset user to answer and announce
the transfer. If not required, go to step 3.
L If the paged party does not answer,
press the relevant line key.
To complete the transfer, replace the
handset or press {SP-PHONE}.
Using the cordless handset
Handset
During a call, press {INTERCOM}/
{HOLD}/{TRANSFER}.
Press {V} or {^} to scroll to the required
cordless handset or base unit, or press
{0} to {8}.
Press {*} to select the base unit and
all cordless handsets.
Press Select or {OK}.
To complete the transfer, press {OFF}
or place the handset on the charger.
If required, wait for the paged party to
answer, announce the transfer.
If not required, go to step 5.
L If the paged party does not answer,
press the relevant line key.
Answering a call transferred to a
cordless handset
When the handset rings, press {C} or
{s}, or lift the handset off the charger.
L After the paging party hangs up, you can
talk to the outside caller.
L You can press the relevant line key
instead of pressing {C} or {s} to talk
to the outside caller.
For assistance, please visit http://www.panasonic.com/phonehelp
37
Making/Answering Calls
Placing a call on hold
This feature allows you to put an outside
call on hold.
Using the base unit Base Unit
During an outside call, press {HOLD}.
L “Hold” and the line number are
displayed.
Example:
Hold
Line1
Note:
L If a call is kept on hold for more than six
minutes, a warning tone is heard. After
four additional minutes on hold, the
automated attendant will respond to the
caller who can then call a cordless
handset or leave a message following
the Incomplete Call Handling Menu
(page 71).
L Replacing the handset on the cradle will
not affect the held call.
To return to the call, press the line key of
the held call.
L If a call is kept on hold for more than six
minutes, a warning tone is heard. After
four additional minutes on hold, the
automated attendant will respond to the
caller and he/she can call the base unit,
another cordless handset or leave a
message following the Incomplete Call
Handling Menu (page 71).
L Replacing the cordless handset in the
charger will not affect the held call.
To return to the call, press the line key of
the held call.
Note:
L The base unit and other cordless
handset users can release the held
caller by pressing the relevant line key.
Swapping between two
external calls
To swap between two external calls, both
calls must first be put on hold (page 38). To
connect to one of the held calls, press the
line key for that call. To connect to the
second call, place the current call on hold
and press the line key for the second call.
Note:
L Cordless handset users can release the
held caller by pressing the relevant line
key.
Using the cordless handset
Handset
During an outside call, press {HOLD}
twice.
L “Hold” and the line number are
displayed.
Example:
L1
Hold
Line1
L The line status icon flashes on the
display.
38
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Conference calls
This feature allows you to join two calls to
make a conference call. At least one of the
other two parties must be an external line.
Conference with two external
calls using the base unit
Base Unit
Example: If you are using LINES 1 and 2
During an outside call, press {HOLD} to
put the call (LINE 1) on hold (page 38).
Press {Line2} to make or answer a
second call.
Conference with two external
calls using the cordless
handset Handset
Example: If you are using LINES 1 and 2
During an outside call, press {HOLD}
twice to put the first call (LINE 1) on hold
(page 38).
Press {L2} to make or answer a second
call.
When the second call is connected,
press Conf to make a conference call.
L All calls are connected.
Example:
00-00-45
When the second call is connected,
press {CONF} to make a conference
call.
L All calls are connected.
L1 L2
Mute
L To hang up both lines, press {OFF} or
place the cordless handset on the
charger.
L To hang up only one line, press the
line key for the party with which you
want to continue talking.
L To put both lines on hold, press
{HOLD}.
To talk with only one caller, press the
corresponding line key. To let the other
party join the conversation again, press
Conf .
Example:
Conference
00-00-20
L1 L2
L To hang up both lines, press
{SP-PHONE}.
L To hang up only one line, press the
line key for the party with which you
want to continue talking.
L To put both lines on hold, press
{HOLD}. You can speak to one of the
held calls by pressing the line key for
that call. To let the other party join the
conversation again, press {CONF}.
Note:
L During a conference with two external
calls, both calls will be dropped if a line
key not associated with either call is
pressed.
L1 L2
Conference
Conference with an external call
and cordless handset (using the
base unit) Base Unit
Example: If you are using LINE 1
During an outside call, press {HOLD} to
put the first call (LINE 1) on hold (page
38).
Press the corresponding {INTERCOM}
key ({1} to {8}) to page the required
cordless handset or press {INTERCOM
ALL}.
For assistance, please visit http://www.panasonic.com/phonehelp
39
Making/Answering Calls
When the second call is connected,
press {CONF} to make a conference
call.
L All calls are connected.
L To leave the conference, replace the
base unit handset or press
{SP-PHONE}. The two other parties
can continue the conversation.
Conference with an external call
and base unit or another
cordless handset (using a
cordless handset) Handset
Example: If you are using LINE 1
During an outside call, press
{INTERCOM}.
Press {V} or {^} to scroll to the required
cordless handset or base unit, then
press Select .
L You can also select a handset with a
number key ({0} to {8}) or press {*} to
page the base unit and all cordless
handsets.
When the second call is connected,
press Conf to make a conference call.
L All three calls are connected.
L To leave the conference, press {OFF}
or place the cordless handset on the
charger. The two other parties can
continue the conversation.
Useful features during a
call
Joining in a conversation
Base Unit Handset
This feature allows the base unit user or
another cordless handset user to join in a
current conversation.
Note:
L The base unit user or a cordless handset
user cannot join a conversation between
a cordless handset or the base unit and
an external caller if Call Privacy has
been turned on (page 40) by the base
unit or another cordless handset user.
Example: A conversation is currently
taking place between Handset 1 and a call
on LINE 3.
Press and hold {Line3} on the base unit or
another cordless handset.
L You join in the current conversation,
“Conference” is displayed.
Example
(from the
base unit):
Conference
00-00-05
L3 H1
Call privacy Base Unit Handset
Call privacy allows you to prevent other
users from joining in your conversation
with an outside caller.
Note:
L This feature is activated on a per-call
basis.
L You cannot activate this feature during
an intercom call or a conference call.
Using the base unit
40
While in conversation with an external
caller, select {MENU}.
Press {<} or {>} to scroll to “Privacy
ON”.
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Press {ENTER}.
L A cordless handset user cannot join-in
your current conversation.
Example:
Talk
Line1
00-01-32
Using the cordless handset
While in conversation with an external
caller, press Menu .
Press {V} or {^} to scroll to “Privacy
ON”, followed by Select .
L Other cordless handset or base unit
users cannot join-in your current
conversation.
Recording a conversation
Base Unit Handset
This feature allows you to record your
conversation with an external caller.
Note:
L Many states have imposed regulations
on the manner in which 2-way
conversations may be recorded; you
should inform the other party that the
conversation is being recorded. Consult
your telephone service provider for
further information.
L You cannot record internal or
conference calls.
While in conversation with an external
caller, press {MENU}.
Press {<} or {>} to scroll to “2-way
record ON”.
If using the base unit, press {ENTER}.
If using the handset, press Select .
L Recording starts.
Example
(from the
base unit):
L To stop recording:
If using the base unit, press {MENU},
followed by {ENTER}.
If using the handset, press {MENU},
followed by Select .
Note:
L If the memory becomes full during the
conversation, recording stops and you
will hear an error beep.
L After recording, the mailbox indicates
that you have a new message
(pages 54, 57).
L When recording is selected, the Call
Privacy feature (page 40) activates.
Muting your conversation
Base Unit Handset
You can mute your voice during a
conversation. While mute is turned on you
will be able to hear the other party, but the
other party will not be able to hear you.
Using the base unit
During a conversation, press {Mute}.
L “Mute” will flash on the display.
L To return to the conversation, press
{Mute} again.
Using the cordless handset
During a conversation, press Mute .
L Mute will flash slowly on the display.
L To return to the conversation, press
Mute again.
Talk
Line1
00-01-32 Rec
For assistance, please visit http://www.panasonic.com/phonehelp
41
Making/Answering Calls
Using the PAUSE key (for PBX
line or long distance calls)
Base Unit Handset
A pause is sometimes required when
making calls using a PBX or long distance
service.
For example, if you need to dial the line
access number “9” when making outside
calls with a PBX:
Press {9}.
Press {PAUSE}, then dial the phone
number.
Example
(from the
base unit):
Talk
Line1
9P012
Note:
L A 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
{PAUSE} repeatedly to insert longer
pauses.
Using the FLASH key Base Unit
Handset
Pressing {FLASH} allows you to use
special features of your host PBX, such as,
transferring an extension call, or accessing
optional telephone services such as Call
Waiting (page 42).
L Pressing {FLASH} cancels mute (page
41) and temporary tone dialing mode
(page 43).
Note:
L To change the flash time, see page 85.
For call waiting service users
Base Unit Handset
If a call is received on the same line as the
current conversation, you will hear call
waiting tone. Press {CALL WAIT} to
answer the second call.
To use Call Waiting, you must subscribe to
your telephone service provider’s Call
Waiting service.
L The first call is put on hold while you
answer the second call.
L To switch between calls, press
{CALL WAIT}.
L The call waiting service cannot be used
when:
– the first call on the same line is on
hold, or
– the automated attendant system or
Answering System is responding to
the first call on the same line
(pages 68, 73).
Note:
L Please contact your telephone service
provider for details and availability of this
service in your area.
Call waiting caller ID display
If you subscribe to both Caller ID and Call
Waiting with Caller ID services (CWID),
when a second call is received on the
same line while talking, the second caller’s
information will be displayed. After you
hear call waiting tone while talking, the
display shows the caller’s name with the
phone number, and “Waiting” is
displayed.
Example
(from the John Smith
0-123-456-7890
base unit): --------Waiting--------
42
For assistance, please visit http://www.panasonic.com/phonehelp
Making/Answering Calls
Temporary tone dialing
Base Unit Handset
You can temporarily switch the dialing
mode from pulse to tone when you need to
access touch tone services (for example,
answering services, telephone banking
services, etc.).
During a call, press {*} (to enter tone
dialing mode) before entering access
numbers which require tone dialing.
Note:
L The dialing mode will return to pulse
when you hang up.
For assistance, please visit http://www.panasonic.com/phonehelp
43
Phonebook
L If a pause is required, press {PAUSE}
where needed (page 42).
Using the Phonebook
Example:
You can store names and phone numbers
in the base unit and cordless handset’s
Phonebooks. 100 items can be stored in
each Phonebook. All Phonebook items are
sorted in alphabetical order. Using the
Phonebook, you can make a call by
selecting a name from the list.
Note:
The base unit and every cordless handset
have separate Phonebooks. You must set
up each Phonebook individually.
Note:
L If the display shows “Memory is full”
in step 2, erase unnecessary
Phonebook items (page 48).
Storing names and numbers in
the Phonebook Base Unit
Using the cordless handset
Handset
Note:
L The storage of items must be carried out
separately for the base unit and cordless
handset(s).
L Ensure that the base unit/cordless
handset is in standby mode.
012
<>
Scroll to “Add phonebook” by pressing
{V} or {^}, then press Select .
L The display shows the number of items
in the Phonebook.
Enter the name (max. 16 characters).
See the character table for entry (page
45).
Example:
Scroll to “Add phonebook” by pressing
{<} or {>}, then press {ENTER}.
Enter the name (max. 16 characters).
See the character table for entry (page
45).
Back
Next
Press Next .
Enter the phone number (max. 32
digits).
L If a pause is required when dialing,
press {PAUSE} where needed (page
42).
Enter name:
Ale
<>
ENTER=Next
Example:
Enter phone no.:
012
Press {ENTER}.
Enter the phone number (max. 32
digits).
Enter name:
Ale
Example:
Press {MENU}.
Press {MENU}.
L The display shows the number of items
in the Phonebook.
Press {ENTER}.
L Confirmation tone is heard.
L To continue adding items, repeat from
step 2.
Using the base unit
ENTER=Save
Back
Save
Press Save .
L Confirmation tone is heard.
L To add other items, repeat from step 2.
44
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Note:
L If the display shows “Memory is full”
in step 2, erase unnecessary
Phonebook items (page 48).
For example, to enter “Tom Jones”:
Press {8} four times.
Character table
Press {6} once.
Press {6} twice.
The number keys are used to enter
characters. To enter a character, press the
appropriate dial key repeatedly, as
necessary. To enter another character that
is located on the same dial key, press {g}
to move the cursor to the next space, or
wait for the cursor to advance
automatically to the next character.
Key
Characters
{1}
& ’
{2}
a b c
A B C 2
{3}
d e f
D E F 3
{4}
g h i
G H I
{5}
J K L 5
{6}
m n o M N O 6
– .
{7}
p q r
s P Q R S 7
{8}
T U V 8
{9}
w x
{0}
Space
{*}
{#}
{f}
Moves the cursor to the left.
{g}
Moves the cursor to the right.
(To enter another character
using the same key, move the
cursor to the next space.)
u v
W X Y Z 9
{CLEAR} Deletes the character or digit
to the left of the cursor.
If you make a mistake while entering a
name:
Press {f} or {g} to move the cursor to
the incorrect character, press {CLEAR} to
delete, and enter the correct character.
Each time you press {CLEAR} a character
is erased to the left of the cursor. To erase
all characters, press and hold {CLEAR}.
Press {6} three times and wait for the
cursor to move to the next character.
Press {0} once.
Press {5} four times.
Press {6} three times and wait for the
cursor to move to the next character.
Press {3} twice.
Press {7} four times.
Finding and calling a
Phonebook item
Base Unit Handset
Phonebook items can be searched for
alphabetically or by scrolling through the
Phonebook.
Scrolling through the Phonebook from
the base unit
Press {f} or {g} to enter the
Phonebook.
L The number of items held are
displayed.
Press {<} or {>} repeatedly to display
the desired item.
Lift the handset or press {SP-PHONE}.
L The number is dialled automatically.
L You can press a line key instead of
pressing {SP-PHONE}.
Note:
L You can leave the Phonebook at any
time by pressing {EXIT}.
L If “No items stored” is displayed in
step 1, the Phonebook is empty.
For assistance, please visit http://www.panasonic.com/phonehelp
45
Phonebook
Searching for a name by initial from the
base unit
Searching for a name by initial from a
cordless handset
Press {f} or {g} to enter the
Phonebook.
L The number of items held are
displayed.
Press {<} to display the first
Phonebook item.
Press the dialing key ({0} to {9}) which
corresponds to the first letter you are
searching for (see the character table,
page 45).
Example: To find “SARAH”, press {7}
repeatedly until the first item under “S”
is displayed.
L If there is no item corresponding to the
letter you selected, the next item will be
displayed.
Press {<} until the name is displayed.
Lift the base unit handset or press
{SP-PHONE} or an available line key.
L The number is dialed automatically.
Scrolling through the Phonebook from
the cordless handset
While the cordless handset is in
standby mode, press Phb to enter
the Phonebook.
While the cordless handset is in
standby mode, press Phb to enter
the Phonebook.
L The number of items held is displayed.
Press Search .
Press the dialing key ({0} to {9}) which
corresponds to the first letter you are
searching for (see the character table,
page 45).
Example: To find “SARAH”, press {7}
repeatedly until the first item under “S”
is displayed.
L If there is no item corresponding to the
letter you selected, the next item will be
displayed.
Press {V} until the name is displayed.
Press {C} or {s}.
L The number is dialed automatically.
L You can press a line key instead of
pressing {C} or {s}.
Note:
L You can leave the Phonebook at any
time by pressing {OFF}.
L If “Phonebook No items stored” is
displayed, the Phonebook is empty.
L The number of items held is displayed.
Press {V} or {^} repeatedly to display
the desired item.
Press {C} or {s}.
L The number is dialed automatically.
L You can press a line key instead of
pressing {C} or {s}.
Note:
L You can leave the Phonebook at any
time by pressing {OFF}.
L If “No items stored” is displayed in
step 1, the Phonebook is empty.
46
For assistance, please visit http://www.panasonic.com/phonehelp
Phonebook
Editing Phonebook items
L Pressing {CLEAR} erases the digit to
the left of the cursor. To erase all digits,
press and hold {CLEAR}.
Base Unit Handset
Using the base unit
Display the desired item, as described
under “Finding and calling a Phonebook
item” on page 45.
Press {EDIT}.
Edit the name, if necessary. See the
character table on page 45 for
character entry.
L Pressing {CLEAR} erases the
character to the left of the cursor. To
erase all characters, press and hold
{CLEAR}.
Press {ENTER}.
Press {OFF}.
Assigning a ringer pattern to a
Phonebook item Base Unit
Handset
You can set a ringer pattern to every
Phonebook item. Seven ringer patterns
are available: “Tone 1” to “Tone 3” are
bell ringer patterns, and “Melody 1” to
“Melody 4” are preset melody patterns.
Press {EXIT}.
Using the base unit
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 45.
Press Edit .
Edit the name, if necessary. See the
character table on page 45 for
character entry.
Press Next .
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 45.
Press {MENU}.
L The “Ringer ID” option is displayed.
Press {ENTER} to select.
L The current item’s settings are
displayed.
Example:
Ringer ID
:Tone 1
ENTER=Save
L Pressing {CLEAR} erases the
character to the left of the cursor. To
erase all characters, press and hold
{CLEAR}.
L Confirmation tone is heard.
L To edit other items, repeat from step 2.
L Confirmation tone is heard.
L To edit other items, repeat from step 2.
Press {ENTER}.
Using the cordless handset
Press Save .
Note:
L You cannot change the ringer tone for
internal calls.
L If you select one of the melody ringer
patterns, the ringer will continue to
sound for several seconds if the caller
hangs up before you answer the call.
Edit the phone number, if necessary.
L Pressing {CLEAR} erases the digit to
the left of the cursor. To erase all digits,
press and hold {CLEAR}.
Edit the phone number, if necessary.
Press {<} or {>} to scroll through the
available ringer patterns.
Press {ENTER} save the chosen
pattern.
L Confirmation tone is heard.
For assistance, please visit http://www.panasonic.com/phonehelp
47
Phonebook
Using the cordless handset
Chain dial Base Unit Handset
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 45.
Press Option .
L The “Ringer ID” option is displayed.
Press Select .
This feature allows you to dial phone
numbers stored in the Phonebook while
you are on a call. This feature can be used,
for example, to dial a calling card access
number or bank account PIN that you have
stored in the Phonebook, without having to
dial manually.
L The current item’s settings are
displayed.
Using the base unit
Example:
During a conversation, press {f} or
{g} to enter the Phonebook.
Press {<} or {>} repeatedly to display
the desired item.
Back
Ringer ID
:Tone 1
Save
Press {V} or {^} to scroll through the
available ringer patterns.
Press Save to save the chosen ringer
pattern.
L Confirmation tone is heard.
Erasing Phonebook items
Base Unit Handset
Display the desired item as described
under “Finding and calling a Phonebook
item” on page 45.
L To search by initial see page 46.
Press {ENTER} to dial the number.
Using the cordless handset
During a conversation, press {f} or
{g} to enter the Phonebook.
Press {^} or {V} repeatedly to display
the desired item.
L To search by initial see page 46.
Press Call to dial the number.
Press {CLEAR}.
L Confirmation tone is heard.
L To erase more items, repeat from step 2.
L To erase the entire Phonebook, refer to
page 79.
48
For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID Service
Using caller ID service
This unit is compatible with Caller ID
services offered by your telephone service
provider. If you subscribe to Caller ID,
caller names and phone numbers will be
displayed and recorded in the Caller List.
The base unit and each cordless handset
can record information of up to 50 different
callers in the caller list.
The Caller List information is sorted from
the most recent to the oldest call. When
the base unit or cordless handset receives
the 51st call, the oldest call is deleted.
Using this list, you can automatically call
back a caller. You can store the callers’
names and numbers from the Caller List in
the Phonebook.
If you subscribe to both Caller ID and Call
Waiting services, when a second call is
received on the same line, the new caller’s
name and phone number are displayed.
See “For call waiting service users” on
page 42.
How caller information is displayed
when a call is received
When a call comes in, the unit will ring and
Caller ID information will be displayed. The
display shows the caller’s information and
the called line after the first ring.
Example
(from the
base unit):
John Smith
1-012-345-6789
--------Line 1--------
L After you answer the call, the display will
show the length of the call.
Personalized name display
If you receive a call from one of the phone
numbers stored in the Phonebook, the
base unit/cordless handset will show the
caller’s name that has been stored in the
Phonebook instead of the incoming caller
ID information.
L If the unit cannot receive caller
information, the following will be
displayed:
“Out of area”: The caller dialed from
an area which does not provide Caller ID
service.
“Private caller”: The caller
requested not to send caller information.
L If the unit is connected to a PBX system,
caller information may not be received
properly. Consult your PBX supplier.
L If two lines receive calls at the same
time, each caller’s information will be
displayed alternately.
L The name display service may not be
available in some areas. For more
information, please contact your
telephone service provider.
L If the cordless handset loses contact
with the base unit when a call is
received, the caller information will not
be recorded in the cordless handset’s
Caller List.
L Caller ID information will not be
displayed on the base unit when the
automated attendant system is
responding to a call (page 68). Caller ID
information will be displayed on the
called cordless handset or the base unit
after the caller enters the extension
number.
L If caller ID information has been withheld
by the caller, no caller ID information will
be displayed.
For assistance, please visit http://www.panasonic.com/phonehelp
49
Caller ID Service
L If the same caller calls more than once,
it will be displayed with the number (for
example, “×2”). Only the date and time
of the most recent call will be stored.
Caller list
The base unit and each cordless handset
can record the information of up to 50
different callers in the caller list. You can
use this list to return missed calls.
L Caller information includes the caller’s
name and phone number, the date and
time the call was received, and the
number of times the caller called.
Lift the handset or press {SP-PHONE}.
L The displayed phone number is dialed
automatically.
L You can press a line key instead of
pressing {SP-PHONE}.
Example:
Talk
Missed calls
If a call is not answered, the unit treats the
call as a missed call. The number of
missed calls is shown on the base unit/
cordless handset’s display. This lets you
know if you should view the Caller List to
see who called while you were out.
Example
0:Base
(from the
3 missed calls
base unit):
12:01AM APR.28
Viewing and calling back using
the caller list Base Unit
Handset
Using the base unit
If you have received new calls, “Missed
calls” is displayed in standby mode.
Press {<} to search from the most
recent call, or press {>} to search from
the oldest call.
Using the cordless handset
If you have received new calls, the number
of new calls is displayed in standby mode.
Press {V} or {^} to enter the list.
L The number of new calls is displayed.
L If the Caller List is empty, “No items
stored” is displayed.
Press {V} to search from the most
recent call, or press {^} to search from
the oldest call.
Example:
John Smith
1-012-345-6789
11:01AM APR.28
Example:
John Smith
1-012-345-6789
12:01AM APR.28
L To scroll through the list of callers, press
{<} or {>}.
L A Q is displayed next to items which
have already been viewed.
50
Note:
L Calling back will not be possible if the
caller information does not include a
phone number.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
L The “Missed calls” message will no
longer be displayed when all new items
in the list have been viewed.
Press {<} or {>} to enter the list.
L The number of new calls is displayed.
L If the Caller List is empty, “No items
stored” is displayed.
Line1
10123456789
Edit
Save
L To scroll through callers, press {V} or
{^}.
L A Q is displayed next to items which
have already been viewed.
L If the same caller calls more than once,
it will be displayed with the number (for
For assistance, please visit http://www.panasonic.com/phonehelp
Caller ID Service
example, “×2”). Only the date and time
of the most recent call will be stored.
Press {C} or {s}.
L The displayed phone number is dialed
automatically.
L You can press a line key instead of
pressing {C} or {s}.
Example:
Line1
L1
Talk
10123456789
Menu
Mute
Note:
L Calling back will not be possible if the
caller information does not include a
phone number.
L In some cases, you may have to edit the
number before dialing. (For example,
you may have to delete “1” and the area
code.)
L After viewing all of the new items,
“Missed calls” disappears.
Editing a caller’s phone number
before calling back Handset
Base Unit
To activate this feature, you must edit an
item in the Caller List (see above), then
call that number. After that, calls from that
caller’s area code will be edited
automatically.
This feature can be turned on or off
(page 83). The default setting is ON.
Note:
L The cordless handset and base unit can
remember up to four area codes to be
edited. Phone numbers from the four
most recently edited area codes will be
automatically edited.
L This feature will not be activated until
edited numbers are called back.
L If you move to another area, you can
turn this feature off to erase previously
edited area codes. To use this feature
again, turn it on and reprogram the area
codes you want to edit once again.
Press {V} or {^} to enter the list.
Press {EDIT}.
Press {V} or {^} repeatedly to display
the desired item.
You can edit a phone number in the caller
list by removing its area code and/or the
long distance code, “1”.
You can also edit a phone number to store
in the Phonebook (page 44).
Storing caller information in the
Phonebook Handset Base Unit
Caller ID number auto edit feature
Once you call back an edited number, the
unit will remember the area code and
format of the edited number. Next time
someone calls from the same area code,
caller information, when reviewed from the
Caller List, will be displayed in the same
format as the edited number.
You can use this feature to set the unit to
ignore the area code of callers in your area
code, so that you can call these local
numbers using caller information without
dialing the area code.
The base unit and cordless handset(s) can
store items displayed in the Caller List in
the Phonebook.
Press {V} or {^} to enter the list.
Press {V} or {^} repeatedly to display
the desired item.
L If the number requires editing, refer to
page 51.
If using the base unit, press {MENU}. If
using the cordless handset, press
Save twice.
L If there is no name information for the
caller, “Enter name” is displayed.
L Enter the name if necessary (page 44)
then press {ENTER}.
For assistance, please visit http://www.panasonic.com/phonehelp
51
Caller ID Service
If using the base unit, press {ENTER}.
If using the cordless handset, press
Save .
L Confirmation tone is heard.
Note:
L If the display shows “Memory is
full”, press {EXIT} on the base unit or
{OFF} on the cordless handset, and
erase unnecessary items from the
Phonebook (page 48).
L If the caller information does not include
a phone number, it cannot be stored in
the Phonebook.
Erasing caller information
Handset Base Unit
After checking the Caller List, the base unit
and cordless handset(s) user can erase
some, or all, of the items.
Erasing a selected item
Press {V} or {^} to enter the list.
Press {CLEAR}.
Press {V} or {^} repeatedly to display
the desired item.
L Confirmation tone is heard.
L To erase other items, repeat from step
2.
L To return to standby mode, press
{EXIT} on the base unit or {OFF} on
the cordless handset.
Erasing all items
Note:
L Make sure that you have no missed
calls.
Press {V} or {^} to enter the list.
If using the base unit:
Press {CLEAR} twice.
OR
If using the cordless handset:
Press Erase , followed by Yes .
L Confirmation tone is heard.
52
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
Voice Mail System
The Voice Mail System allows you to
receive and deliver voice messages using
mailboxes. The unit accommodates one
general delivery mailbox and a maximum
of eight personal mailboxes which are
assigned to the registered cordless
handsets. The mailbox numbers are the
same as the cordless handset numbers.
The Voice Mail System works fully with the
Automated Attendant System, which
routes incoming calls to a specified
mailbox and allows a caller to leave a
message (page 68). If a caller does not
specify a mailbox, the call is routed to the
general delivery mailbox. With the
Answering System (page 73), all calls are
routed to the general delivery mailbox. You
can set either the Automated Attendant
System or the Answering System to any
line.
Note:
L The maximum number of personal
mailboxes you can use is equal to the
number of registered cordless handsets.
The base unit and cordless handset users
can use the Voice Mail System by
accessing their mailboxes. Each cordless
handset user can only access his/her own
mailbox. The general delivery mailbox is
managed by the base unit user (operator).
The cordless handset users can access
this mailbox. The following functions are
possible:
L listening to messages (pages 54 and
57);
L transferring a message to other
mailboxes (pages 56 and 66);
L delivering your own message to other
mailboxes (page 59).
You can also access the Voice Mail
System’s features remotely from a touch
tone phone (page 65).
Note:
L All messages (greetings, incoming, etc.)
and two way recordings, are stored in
digital memory. The total recording
time is approximately 100 minutes.
The maximum recording time for each
call is three minutes. A maximum of 255
messages (including greeting
messages) can be recorded.
L The base unit user can monitor incoming
calls that are being recorded in the
general delivery mailbox (page 87).
L The base unit user can check the
remaining recording time and number of
messages which can still be recorded
(page 61).
Setting the mailbox password
Base Unit Handset
To prevent unauthorized people accessing
mailboxes and listening to messages
remotely from a touch tone phone, assign
a 4-digit password (0000-9999) to each
mailbox. The default password for the
general delivery mailbox is “0000”. The
preset password for each mailbox is a
4-digit number using the mailbox number
(Example: “1111” for Mailbox 1, “2222” for
Mailbox 2). Each password must be
unique.
The general mailbox password must be
set using the base unit. Personal mailbox
passwords must be set using cordless
handsets.
Setting the general mailbox password
using the base unit
Press {MENU}.
Scroll to “Mailbox” by pressing {<} or
{>}, then press {ENTER}.
Scroll to “Initial setting” by
pressing {<} or {>}, then press
{ENTER}.
For assistance, please visit http://www.panasonic.com/phonehelp
53
Voice Mail System
Scroll to “Set password” by pressing
{<} or {>}, then press {ENTER}.
L The current password is displayed.
L If the password has already been set
correctly, press {ENTER} to leave the
To delete the entire password, press
and hold {Clear} for three seconds.
Press Next .
Press Save to save the new
password and direct handset access
setting.
password unchanged and proceed to
the completion screen.
Enter a 4-digit password.
L If you enter an incorrect digit, press
{CLEAR}, and enter the digit again.
To delete the entire password, press
and hold {CLEAR} for three seconds.
Press {ENTER}.
L Confirmation tone is heard.
Note:
L To check the password, repeat step 1 to
step 4 to display the password. When
finished, press {EXIT}.
Setting a personal mailbox password
and direct handset access using a
cordless handset
Direct handset access mode can be set to
OFF on any cordless handset. When set to
OFF, no one can access personal mailbox
messages or features without entering the
password. Your cordless handset comes
from the factory set to ON.
Press Menu .
Scroll to “Mailbox” by pressing {V} or
{^}, then press Select .
Scroll to “Set password” by pressing
{V} or {^}, then press Select .
Scroll to “Initial setting” by
pressing {V} or {^}, then press Select .
L The current password is displayed.
L If the password has already been set
correctly, press Next to leave the
password unchanged and proceed to
step 7.
Press {V} or {^} to select whether to
turn the direct handset access ON or
OFF.
L Confirmation tone is heard.
Note:
L To check the password, repeat step 1 to
step 4 to display the password. When
finished, press {OFF}.
Listening to messages from the
base unit Base Unit
If the F indicator flashes, a new message
has been received in the general delivery
mailbox.
The base unit user (operator) is
responsible for handling the following
aspects of the general delivery mailbox:
L Checking the mailbox for messages and
transferring them to the appropriate
mailboxes.
L Erasing unnecessary messages.
Note:
L When there is no storage space left for
new messages, the base displays
“Message full”.
L When there is available recording space
for less than ten messages, the base
displays “Message space: 9msg”.
L When available recording time is less
than ten minutes, the base displays
“Message space: 9min”.
During playback the F indicator lights.
Enter a 4-digit password.
L If you enter an incorrect digit, press
{Clear}, and enter the digit again.
54
For assistance, please visit http://www.panasonic.com/phonehelp
Voice Mail System
Listening to only new messages
Listening to all messages
While in standby mode and the F
indicator is flashing, press F.
L “This is the general delivery mailbox.” is
announced.
L If there is one new message, “You have
one new message.” is announced.
L If there is more than one new message,
“You have new messages.”
is announced.
L If you have more than 100 new
messages, “You have more than 100
new messages.” is announced.
L If you have no new messages, “You
have no new messages.” is announced.
New messages are played.
L The first message is played back, and
the message number is displayed. The
name and number are displayed if you
have subscribed to Caller ID services
(page 49).
L For each message “Message recorded
on at
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