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Digital Super Hybrid System

User Manual
Model No.

KX-TD612E

Thank you for purchasing a Panasonic Digital Super Hybrid System, Model KX-TD612.
Please read this manual before connecting the Digital Super Hybrid System.

Thank you for purchasing a Panasonic Digital Super Hybrid System.
Telephones

EXtra Device Port (XDP)
This system can double the extension capacity
by connecting a digital proprietary telephone
and a single line telephone. The digital
proprietary telephone can share the extension
with another single line telephone.
Furthermore, you can connect
a Panasonic digital proprietary
telephone and a single line
telephone to one jack and use
them as individual extensions.

This system can connect digital Panasonic
digital proprietary telephones. Single line
devices such as a single line
telephone, facsimile, cordless
telephone, voice processing
system, etc. can also be
connected.

1.3.1

Connection Example

1.4.1

Saves on telephone charges
(Least Cost Routing)
This system chooses the most cost-effective
carrier based on the outside number dialled
and the time called.

Adding Another Telephone in Parallel

Call Record
(Station Message Detail Recording)
This system can record or print out call
information: date, time, extension no., dialled
no., duration, etc.

A
Date

B

Page 31
Automatic Selection
of CLIP/COLP
This system provides you to let the calling/
called party know your CO line number or
the extension number assigned by the system
programming.

2.7.5 Automatic Selection of Calling/Connected
Line Identification Presentation (CLIP/COLP)

2

Time

Ext

24/06/00 10:03
24/06/00 11:07

123
223

• • • • • • •
• • • • • • •
• • • • • • •

Consult your dealer
Built-in Voice Message
You can forward incoming calls to your
personal message box to let callers leave their
voice message when you cannot answer the
phone.
Hello, this
is 204. Please
leave your
message.

2.5.1

Built-in Voice Message

Note
•
•

This product is designed to interwork with the pan-European Integrated Services Digital Network
(ISDN) using ISDN basic access.
In this manual, the two-letter suffix of each model number is omitted.

IMPORTANT
If there is something unclear in this manual, please consult your dealer.

3

Important Information
WARNING
THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL.
WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING
ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS
UNIT TO YOUR DEALER.
DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER
CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER
FIRST.
THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS
PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN
INSTALLED ACCORDING TO REGULATIONS.
THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE. ENSURE THAT
THE SOCKET-OUTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY
ACCESSIBLE.
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR
MOISTURE.

WARNING
Static sensitive devices are used. To protect
printed circuit boards from static electricity, do
not touch connectors indicated to the right. To
discharge body static, touch ground or wear a
grounding strap.

Warning: Static sensitive connectors

The following icons are used frequently in this manual.

!!

Hints

Conditions

Notice
•
•
•

4

The Digital Proprietary Telephone is abbreviated as "DPT".
The Single Line Telephone is abbreviated as "SLT".
"Console" is a generic designation for Digital DSS Console (KX-T7240/KX-T7440) and Digital
Attendant Console (KX-T7441).

Important Information

Safety Instructions
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:

1. Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.

2. Avoid using a telephone (other than a cordless type) during an electric storm. There may be a
remote risk of electric shock from lightning.

3. Do not use the telephone to report a gas leak in the vicinity of the leak.
4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a
fire. They may explode. Check with local codes for possible special disposal instructions.
SAVE THESE INSTRUCTIONS

Important Information

5

Attention
•

•
•
•

Keep the unit away from heating appliances and electrical noise generating devices such as
fluorescent lamps, motors and televisions. These noise sources can interfere with the
performance of the unit.
This unit should be kept free of dust, moisture, high temperature (more than 40°C) and vibration,
and should not be exposed to direct sunlight.
Never attempt to insert wires, pins, etc., into the vents or holes of this unit.
Do not use benzine, thinner, or any abrasive powder to clean the cabinet. Wipe it with a soft cloth.

The serial number of this product may be found on the label affixed to the unit. You
should note the model number and the serial number of this unit in the space provided
and retain this manual as a permanent record of your purchase, to aid in identification in
the event of theft.
MODEL NO.:
SERIAL NO.:

For future reference
DATE OF PURCHASE
NAME OF DEALER
DEALER’S ADDRESS

6

Attention

Table of Contents
1 Overview
1.1

Capacity....................................................................................................................12

1.1.1

1.2

Capacity ............................................................................................................................... 12

Names and Locations..............................................................................................13

1.2.1

1.3

Names and Locations .......................................................................................................... 13

Connection Example ...............................................................................................16

1.3.1

1.4

Connection Example ............................................................................................................ 16

Adding Another Telephone in Parallel (EXtra Device Port [XDP] )......................17

1.4.1

1.5

Adding Another Telephone in Parallel .................................................................................. 17

Restarting the System.............................................................................................19

1.5.1

Restarting the System.......................................................................................................... 19

2 Operation
2.1

Before Operating the Telephones ..........................................................................22

2.1.1
2.1.2

2.2

Before Operating the Telephones......................................................................................... 22
For ISDN Extension Users ................................................................................................... 28

Making Calls.............................................................................................................29

2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8

2.3

Basic Calling ........................................................................................................................ 29
Easy Dialling ........................................................................................................................ 32
Redial ................................................................................................................................... 37
When the Dialled Line is Busy or There is No Answer......................................................... 39
Calling without Restrictions .................................................................................................. 47
Alternating the Calling Method (Alternate Calling — Ring/Voice) ........................................ 49
Integrated Services Digital Network (ISDN) Service Access ............................................... 50
To Access Another Party Directly from Outside (Direct Inward System Access [DISA])...... 51

Receiving Calls ........................................................................................................54

2.3.1
2.3.2
2.3.3
2.3.4

2.4

Answering Calls ................................................................................................................... 54
Answering Hands-free (Hands-free Answerback) ................................................................ 55
Answering a Call Ringing at Another Telephone (Call Pickup)............................................. 56
Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])........ 58

During a Conversation ............................................................................................60

2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
2.4.8
2.4.9
2.4.10
2.4.11

Call Duration ........................................................................................................................ 60
Holding a Call....................................................................................................................... 61
Retrieving a Call on a Telephone Answering Machine (TAM)............................................... 68
Terminal Portability (TP) for ISDN Extension ....................................................................... 69
Talking to Two Parties Alternately (Call Splitting) ................................................................. 70
Transferring a Call ................................................................................................................ 71
Answering a Call Waiting ..................................................................................................... 73
Three-party Conversation .................................................................................................... 74
Saving a Number (Notebook Function)................................................................................ 76
Mute ................................................................................................................................... 77
Letting Other People Listen to the Conversation (Off-Hook Monitor) ................................. 78

Table of Contents

7

2.5

Before Leaving Your Desk ...................................................................................... 79

2.5.1
2.5.2
2.5.3
2.5.4

Built-in Voice Message ......................................................................................................... 79
Forwarding Your Calls (Call Forwarding) .............................................................................. 88
Forwarding Calls from a Hunting Group ............................................................................... 93
Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)
95
2.5.5 Preventing Other People from Using Your Telephone (Electronic Station Lockout).............. 98
2.5.6 Leaving a Hunting Group (Log-In/Log-Out).......................................................................... 99

2.6

Making/Answering an Announcement ................................................................ 100

2.6.1 Paging ................................................................................................................................ 100
2.6.2 Paging a Person and Transferring a Call ............................................................................ 104
2.6.3 Answering a Paged Announcement ................................................................................... 106

2.7

Setting the Telephone According to Your Needs ............................................... 108

2.7.1 Setting the Alarm (Timed Reminder).................................................................................. 108
2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])............................................................... 110
2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)
112
2.7.4 Denying the Paged Announcement (Paging — DENY)...................................................... 113
2.7.5 Automatic Selection of Calling/Connected Line Identification Presentation (CLIP/COLP). 114
2.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line
Identification Restriction [CLIR]) ....................................................................................... 115
2.7.7 Preventing Your Number Being Displayed on the Calling Party's Telephone (Connected Line
Identification Restriction [COLR]) ..................................................................................... 116
2.7.8 Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny) ............ 117
2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override
Deny) ................................................................................................................................ 118
2.7.10 Turning on the Background Music .................................................................................... 119
2.7.11 Day/Night Service ............................................................................................................ 120
2.7.12 Checking the Day/Night Service Status ........................................................................... 122
2.7.13 Setting the Parallel Connected Telephone Ringer (Parallelled Telephone) ...................... 123
2.7.14 Clearing the Feature Settings at Your Extension (Station Programme Clear) .................. 125

2.8
2.8.1
2.8.2
2.8.3
2.8.4

2.9

Using User-supplied Equipment.......................................................................... 126
If a Doorphone/Door Opener is Connected........................................................................ 126
If a Voice Processing System is Connected....................................................................... 129
If an External Relay is Connected ...................................................................................... 135
If a Second Ringer is Connected ....................................................................................... 136

Using the Display Proprietary Telephone ........................................................... 137

2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433, KX-T7436, KX-T7230, KX-T7235
only] .................................................................................................................................. 137
2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only] ........................ 140
2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 ................................................. 141

3 Operator Operation
3.1

Extension Control ................................................................................................. 156

3.1.1 Switching Level of Service ................................................................................................. 156
3.1.2 Changing the Settings ........................................................................................................ 158

3.2

System Control...................................................................................................... 159

3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurry-up Transfer) ................................... 159
3.2.2 Turning on the External Background Music........................................................................ 160

8

Table of Contents

3.2.3
3.2.4
3.2.5

Recording Company Greeting Outgoing Messages........................................................... 161
Using the ANSWER/RELEASE Button [KX-T7441 only] ................................................... 164
Printing the System Working Report.................................................................................. 165

4 Customising Your Phone & System
4.1
4.1.1
4.1.2
4.1.3
4.1.4

4.2
4.2.1
4.2.2
4.2.3
4.2.4
4.2.5
4.2.6

Customising Your Phone (Station Programming) ..............................................168
Customising Your Phone (Station Programming) ............................................................... 168
Initial Settings..................................................................................................................... 169
Customising the Buttons .................................................................................................... 172
Charge Fee Management [Pre-assigned extension only] .................................................. 176

Customising Your System ....................................................................................178
Customising Your System .................................................................................................. 178
Date and Time Set (000).................................................................................................... 185
System Speed Dialling and Intelligent Call Handling Number Set (001)............................ 186
System Speed Dialling and Intelligent Call Handling Name Set (002)............................... 188
Extension Number Set (003).............................................................................................. 189
Extension Name Set (004) ................................................................................................. 190

5 Appendix
5.1
5.1.1

5.2
5.2.1

5.3
5.3.1

5.4
5.4.1

5.5
5.5.1

Troubleshooting.....................................................................................................192
Troubleshooting .................................................................................................................. 192

Feature Number List..............................................................................................195
Feature Number List .......................................................................................................... 195

Directory .................................................................................................................199
Directory............................................................................................................................. 199

What is This Tone? ................................................................................................208
What is This Tone?............................................................................................................. 208

Specifications ........................................................................................................212
Specifications ..................................................................................................................... 212

6 Index
6.1

INDEX......................................................................................................................216

Table of Contents

9

10

Table of Contents

Section 1
Overview
This section briefly outlines your system.

Overview

11

1.1 Capacity

1.1 Capacity
1.1.1 Capacity
You can connect the following number of extensions and outside lines to your system.
Basic
System

Module
Expansion

Maximum
Capacity

4
(2)
12

2
(1)
—

6
(3)*
12

KX-TD612
CO line
(ISDN (BRI) line)
Extension line

* ISDN (BRI) port 2 and ISDN (BRI) port 3 can be selected to be used for a CO line or ISDN extension
line (Default : port 2 — CO line/port 3 — Extension). The maximum capacity of the system depends
on the line selection. See below.

12

Line Selection

CO Line

ISDN
Extension
Line

Extension
Line

3 ISDN (BRI) ports are selected for CO line

6

0

12

2 ISDN (BRI) ports are selected for CO line

4

8

12

1 ISDN (BRI) port is selected for CO line

2

16

12

Overview

1.2 Names and Locations

1.2 Names and Locations
1.2.1 Names and Locations
KX-TD612
External Equipment Connector
Extension Connectors

External Music Jack
Paging Jack

Serial Interface
(RS-232C)

ISDN (BRI) Line Modular Jacks

KX-TD612XX
ABC1234567

Power Switch

Battery Interface
Ground
Terminal
AC Inlet

Serial Number
Power Indicator

Overview

13

1.2 Names and Locations

A Digital Proprietary Telephone (Example: KX-T7436)

Display

Function

Soft
PROGRAM

Function

FWD/DND
SHIFT

CONF
INTERCOM

PAUSE
TRANSFER
MESSAGE
AUTO DIAL / STORE
AUTO ANSWER / MUTE
FLASH
REDIAL

Jog Dial

HOLD
SP-PHONE

14

Microphone

Overview

1.2 Names and Locations

To open the front cover

1. Loosen the screw on the top front cover of the main unit.
The screw is attached to the front cover with springs so that it will not be lost.

2. Open the top front cover in the direction of arrow
Screw

.

Top Front Cover

A

3. Loosen the 2 screws of the both sides of the unit.

Screws

4. Open the front cover.

Front Cover

To close the front cover

1. Reverse the steps above.

Overview

15

1.3 Connection Example

1.3 Connection Example
1.3.1 Connection Example
This diagram shows you a connection example including optional equipment.
3 ISDN (BRI) Lines
To ISDN (BRI) port 1 and 2 (initial)
To ISDN (BRI) port 3 (additional)
(Lightning Protectors)
Car Batteries

External Music Source

Printer

or

Computer

Amplifier
External Relay
Second Ringer Relay

Speaker

12 Extension lines

Single Line Telephone
KX-T7436
KX-T7433

Door Openers

Cordless Phone

KX-T7431

KX-T7440

Panasonic

Panasonic

Facsimile

Doorphones
KX-T30865

Voice Processing System

16

: needs optional card.

Overview

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

1.4 Adding Another Telephone in Parallel (EXtra
Device Port [XDP] )
1.4.1 Adding Another Telephone in Parallel
A Panasonic digital proprietary telephone and a single line telephone, including a facsimile, cordless
telephone, etc., can be connected to 1 extension jack in parallel. There are 2 types of parallel
connections.
•

•

EXtra Device Port (XDP)
A digital proprietary telephone and a single line telephone
Each telephone has a different extension number and can work individually. For more information,
contact your dealer.
Parallelled Telephone Connection
Any digital proprietary telephone and a single line telephone
These telephones share the same extension number.
To ring the single line telephone, set to ring (on) if necessary. (Refer to 2.7.13 Setting the Parallel
Connected Telephone Ringer (Parallelled Telephone) in this manual.)

Three examples of the parallel connections are shown below. System programming is required to
determine the type of connection. Consult your dealer.

Method 1

To single line telephone

To system

4-conductor wiring cord
Connect pins “T”, “R”, “H” and “L”.
2-conductor wiring cord
Connect pins “T” and “R”.

Note: Ensure the cords are inserted in the
grooves to prevent damage to the
connectors, for both wall mounting and
desktop positioning.

To system

To single line telephone

Connectors of the DPT outlets (RJ11)

Single Line Telephone

Overview

Digital Proprietary Telephone

HTRL

TR

17

1.4 Adding Another Telephone in Parallel (EXtra Device Port [XDP] )

Method 2

Modular
Socket

Modular
Socket

4-conductor wiring cord
Connect pins “H” and “L” only.
(“T” and “R” are not required.)

Digital Proprietary Telephone

2-conductor wiring cord
Connect pins “T” and “R”.

Single Line Telephone

Method 3

Distribution
Frame

Double Modular Socket
4-conductor wiring cord
For a digital proprietary telephone:
Connect pins “H” and “L” only.
(“T” and “R” are not required.)

Digital Proprietary Telephone

18

2-conductor wiring cord
Connect pins “T” and “R”.

Single Line Telephone

Overview

1.5 Restarting the System

1.5 Restarting the System
1.5.1 Restarting the System
After starting the system, if it does not operate properly, restart. Only the following will be cleared.
If your system does not operate properly, consult your dealer.
• Automatic Callback Busy (Camp-On) is cleared.
• Calls in system parking zones are cleared.
• Calls on Hold are terminated.
• Calls in progress are terminated.
• Calls on Exclusive Hold are cleared.

Using the Power Switch

1. Turn the power switch "OFF" once, and then turn it "ON".

Power Switch

Overview

19

1.5 Restarting the System

20

Overview

Section 2
Operation
This chapter shows you how to operate each feature
step by step. Read this chapter to become familiar with
the many useful features of this system.

Operation

21

2.1 Before Operating the Telephones

2.1 Before Operating the Telephones
2.1.1 Before Operating the Telephones
What kind of telephone can be used?
You can use a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic digital
proprietary telephone (DPT) such as the KX-T7436. Operate the feature depending on the telephone
you are using. If you are using a Panasonic digital proprietary telephone with a special function button
such as and/or has a display, you can follow the operation with the button or display messages for
easy programming.
If you use a large display telephone (e.g. KX-T7436), you can follow the displayed messages to
operate the features.
If your telephone does not have function buttons and/or a display, you may operate the unit by
entering a feature number instead. Follow the available operation with your telephone. If you use a
console, you can use the buttons on the console as the buttons on the connected digital proprietary
telephone.
•

If you use a Panasonic digital
proprietary telephone which does not
have function buttons, you may change
one of the unused flexible buttons to a
function button. Refer to "Customising
the Buttons" (Customising Your Phone
& System).

Feature Numbers
To operate certain features, you need to enter specified feature numbers (and an additional
parameter, if required).
There are two types of feature numbers as follows :
• Flexible feature number
• Fixed feature number
Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other
numbers for easier use. If you want to change the numbers, consult your dealer. In this manual, the
default numbers (factory installed) are used for operations.
A flexible number is shown as
(half-shaded key). Use the new programmed number if you have
changed the feature number. Write the new number in the "Feature Number List" (Appendix).
If you use a single line telephone which does not have the or # keys;
it is not possible to access features that have or # in their feature numbers.

Tones
You will hear various tones, during or after an operation, for confirmation. Refer to "5.4.1
This Tone?" (Appendix).

22

What is

Operation

2.1 Before Operating the Telephones

Display
In this manual, you will see "the display ...". This refers to the display of a Panasonic digital proprietary
telephone. If your telephone is not a Panasonic digital proprietary telephone with a display, the
message will not be displayed.
If you use a Panasonic digital proprietary telephone with display, the display helps you confirm the
settings. For example, when you set the Do Not Disturb feature, the display shows "Do Not Disturb".
Some digital proprietary telephones also give you easy access to operations. A message is displayed
depending on the operation. By pressing the corresponding button on the side or bottom of the
display, or rotating a jog dial, you can access the desired feature. For example, if turning background
music on becomes available, "BGM" will be shown on the display. Follow the instructions in each
operation.

Furthermore, depending on the digital proprietary
telephone with display, you can operate features or make
calls using the display message. Refer to "Using the
Digital Proprietary Telephone with Display".

WED JA
N01 03
:00P
Exte
Featurnsion STA
es SY Speed
Call Lo
S Spee
d
CONT g
RING
BGM

Your Extension Number
If you use a Panasonic digital proprietary telephone with display, you can check your own extension
number on the display. Refer to 4.2.1 Customising Your System.

Restrictions
Some features may be restricted at your extension under system programming. Consult your
manager or dealer.

Operation

23

2.1 Before Operating the Telephones

Icon Descriptions
The following icons show you the feature availability, notes and action to operate the features.
While operating the unit, you can easily refer to the Icons noted on the inside back cover of this
manual.
This feature cannot be operated
with a single line telephone.

(CO)

OR

9
Related Programming Title
See "Programming", if necessary.

OR

8
8

desired no.

1
to

3

Seize an external line (one of the
following).
• Press the CO button.
• Dial automatic line access
number 9.
• Dial outside line number 81 to
83.

Off-hook (one of the following).
• Lift the handset.
• Press the SP-PHONE button.
• Press the MONITOR button. (To
start talking, lift the handset.)

Press the Call button on the
Doorphone.

On-hook (one of the following).
• Hang up.
• Press the SP-PHONE button.
• Press the MONITOR button.

Press the Recall button on a single
line telephone.

(Recall)

Press the corresponding function
button on the digital proprietary
telephone. (See to "When You Use
a Panasonic Digital Proprietary
Telephone".)

Wait for an answer.

Enter the required number.


Talk.

account code

Enter the account code.
extension no.

phone no.

Dial an extension number.

You will hear a confirmation, dial,
ring or ringback tone.
C. Tone: confirmation tone
D. Tone: dial tone
R. Tone: ring tone
R. B. Tone: ringback tone

Dial the telephone number.

One short beep

When You Use a Panasonic Digital Proprietary Telephone
If you use a Panasonic digital proprietary telephone and the DSS Console, they may have some of
the useful function buttons listed below. These buttons make operations simple. The illustrations may
differ from the buttons on your telephone.

24

Operation

2.1 Before Operating the Telephones

ANSWER

ANSWER: Used to answer an
incoming call.

INTERCOM: Used to make or receive
an intercom call.
INTERCOM

AUTO ANSWER
MUTE

AUTO DIAL
STORE

(CO)

AUTO ANSWER/MUTE: Used to
receive an incoming intercom call in
the hands-free mode or mute the
microphone during a conversation.
AUTO DIAL/STORE: Used for System
Speed Dialling or storing programme
changes.
CO: Used to make or receive an
outside call. A Loop-CO button
supports all lines. Pressing this button
seizes an idle line automatically.
(Button assignment is required.)
(Only the CO "number" (e.g. 1, 2) may
be shown on some telephones.)

MESSAGE

MODE

(DSS)
(DSS)

FLASH

PAUSE

PROGRAM: Used to enter and exit the
Station Programming mode.
PROGRAM

(PF)

DSS: Used to access the extension.
(Only the "S" may be shown on some
telephones.)
R (FLASH): Sends a flash signal to the
Central Office or a host PBX to access
their features (External Feature
Access). This button is applicable
when the PBX has CO lines, not when
it only has ISDN lines.
Function: Located beside the display.
Used to perform the displayed function
or operation.

FWD/DND

Call Forwarding/Do Not Disturb:
Used to perform Call Forwarding or Do
Not Disturb.
Jog Dial: Used to adjust the volume
and the display contrast or select
desired items for each function.

Operation

MODE: Used to shift the display to
access various features.

PAUSE: Used to insert a pause during
dialling.

Conference: Used to establish a threeparty conversation.
CONF

MESSAGE: Used to leave a message
waiting indication or call back the party
who left the message waiting indication
/used to replay voice messages.

Programmable Feature: Located on
the upper part of the CO button or on
the Console. Assigns the desired
button and used to access the stored
function. Mostly used as a one-touch
dialling button.
(Only the "F and number" may be
shown on some telephones.)
REDIAL: Used to redial.

REDIAL

RELEASE

SELECT

SHIFT

RELEASE: Used to disconnect the
line.

SELECT: Used to select the displayed
function or to call the displayed phone
number.
SHIFT: Used to access the second
level of Soft Button functions.

25

2.1 Before Operating the Telephones

HOLD: Used to place a call on hold.

Soft: Used to perform a function or
operation appearing on the bottom line
of the display.

Speakerphone: Used for the handsfree operation.

If the term is in parentheses like (Account) in this
section, it means a flexible button has been made
into an "Account" button.

HOLD

SP-PHONE

TRANSFER: Used to transfer a call to
another party.
TRANSFER

Using a Jog Dial
The Jog Dial can be used for the display contrast and the volume control or you can search for desired
items on the display. Rotate the Jog Dial in the either direction as desired. The contrast or the volume
level and the items will change as follows:

Left
(counter-clockwise)

26

Right
(clockwise)

Level decreases

Level increases

To the previous item

To the next item

Operation

2.1 Before Operating the Telephones

How to Follow the Steps
A sample operation is shown below.

2.2.5

Calling without Restrictions

 Using an account code

Feature title

 To an extension refusing the call

Sub feature title

Using an account code (Account Code Entry)
An Account Code gives information about outside calls for accounting and billing purposes. You may
not be able to make an outside call without an account code entry. A mode is assigned to each user.
Ask your manager for your mode.

DPT/SLT

Description

ACCNT

#

OR

account code
(Account)

OR

4

Off-hook.

OR

9

9

Press “ACCNT”,
Account or dial 49.

Enter account code
(max. 10 digits).

9

Press # or dial 99.

Operation steps
The description of the
icons are explained
in "2.1.1 Before
Operating the
Telephones — Icon
Descriptions."

(CO)

OR

phone no.

line access
no.

C.Tone

Press CO or enter
line access number
(9 or 81-83).

Enter phone number.

Conditions
•

A Panasonic digital proprietary telephone user can enter an account code during a
conversation or when hearing a reorder tone after the other party hangs up.

•

If you enter the wrong code, press the “
re-enter the code.

•

To cancel the entry, press the Account button while entering the code.

•

For your convenience, you can store the code with the phone number in memory (e.g.
Speed dialling).

” key while entering the account code and then

•

If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

•

You may give a specified account cord to extension users and check their telephone usage.
You can specify an account cord to each client and check the call duration.

Hints
Customising Your Phone
•

4.1.3 Customising the Buttons
Create or re-arrange an Account button.

Programming References: The related or required programming is noted.
To program, see “Customising Your Phone & System”.

Operation

27

2.1 Before Operating the Telephones

2.1.2 For ISDN Extension Users
ISDN extensions include ISDN terminal equipment such as telephones, facsimiles or personal
computers connected to the ISDN (BRI) port (port 2 and port 3) on the main unit KX-TD612. A
maximum of 8 ISDN extensions can be connected to each ISDN (BRI) port with point-to-multipoint
configuration. However, only 2 units can be used simultaneously. Terminal equipment can be
addressed individually with Multiple Subscriber Numbers (MSN). The MSN consists of the ISDN
extension number and an additional digit, 00 through 99. If MSN is not assigned, all equipment on the
same ISDN (BRI) Extension bus are called simultaneously.

Network
Termination

To Central Office

ISDN Extensions

•

28

A primary and a secondary Class of Service (COS) can be assigned per port.

Operation

2.2 Making Calls

2.2 Making Calls
2.2.1 Basic Calling
Calling another extension
To another extension (Intercom Call)
DPT/SLT
extension no.
OR
(DSS)

Off-hook.

Enter extension
number or press DSS.

Talk.


When you call Mr. Thomas....
Mr. Thomas's extension number is 123.

DPT/SLT

1
Off-hook.

3

Dial 123.

Talk.

•

The DSS button light shows the current status as follows:
Off: The extension is idle.
Red on: You or another extension is using the line.

•

Hands-free operation
You can have a conversation in the hands-free mode using the SP-PHONE button. You can
then perform other tasks at the same time.
Do you have an extension directory?
Complete the directory in 5.3 Directory and make a photo copy for your reference.
For quick operation
If you are an operator or dial some extensions frequently, the DSS button is useful.
Confirming the dialled number before connecting
You can go off-hook after confirming the number you dialled. If you misdial, press " " to
clear each number from the right or press the R (FLASH) button to clear all numbers.

•
•
•

Operation

2

29

2.2 Making Calls

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a DSS button.
Customising Your System
• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)
• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

To an operator (Operator Call)
DPT/SLT

0

Idle operator

OR

6

1

Operator 1

2

Operator 2

OR

6

Dial 0, 61 or 62 as you
desire.

Off-hook.

Calling an external party
You have to seize an outside line before dialling an outside phone number because external calls are
made via your system.
Select one of the following methods:
(CO)

•

Press an idle

button.

•

Dial automatic line access number 9 .
An idle line is selected automatically.

•

Dial outside line number
A specific line is selected.

1

to

3 .

DPT/SLT
(CO)

OR

9

phone no.

OR

8
Off-hook.

1
to

8

3

Enter phone number.

Talk.

Seize an external line
(CO, 9 or 81-83).

30

Operation

2.2 Making Calls

•

•

•
•

•
•

•

•

The CO button light shows the current status as follows:
Off: The line is idle.
Green on: You are using the line.
Red on: The line is in use.
CO1 to CO6 correspond to outside line numbers 81 to 83 respectively.
CO 1,2 : 81
CO 3,4 : 82
CO 5,6 : 83
Emergency call
You can dial pre-programmed emergency numbers without any restrictions.
Hands-free operation
You can have a conversation in the hands-free mode using the SP-PHONE button. You can
then perform other tasks at the same time.
Helpful hints for hands-free operation
Use your telephone in a quiet room for best performance.
If the other party has difficulty hearing you, decrease the volume.
If you and the other party talk at the same time, parts of your conversation will be lost. To
avoid this, talk alternately.
To select the less expensive line automatically, dial "9" or press the Loop-CO button to
seize a line. (Least Cost Routing)
Confirming the dialled number before connecting
You can go off-hook after confirming the number you dialled. If you misdial, press " " to
clear each number from the right or press the R (FLASH) button to clear all numbers.
Call information
The following information can be referred to by repeatedly pressing the CO button in use.
Phone number (outgoing call) or call duration (incoming call)
Meter
Call charge
To call another party without hanging up, just press the terminate button or "TRM" button
on the display, re-access an outside line and dial the new phone number.

Customising Your Phone
• 4.1.2 Initial Settings — Preferred Line Assignment — Outgoing
Select the seized line when going off-hook.
• 4.1.3 Customising the Buttons
Create or re-arrange the terminate button.
• 4.1.4 Charge Fee Management [Pre-assigned extension only]

Operation

31

2.2 Making Calls

2.2.2 Easy Dialling
This is convenient for frequently dialled phone numbers.
— With one touch button
— To a pre-set party by going off-hook
— Using numbers stored at your extension — Using a quick dialling number
— Using numbers stored in the system
— To a phantom extension

With one touch button (One-Touch Dialling)
DPT

(One-Touch
Dialling)

Press One-Touch
Dialling.

Off-hook.

Customising Your Phone
• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment
Allow or cancel the one-touch operation while on-hook. (Default: Allow)
• 4.1.3 Customising the Buttons
Create or re-arrange the One-Touch Dialling button and store the desired number, phone
number, feature number, etc.
•

To dial to a third party with holding the present call, refer to 2.4.2
One-touch dialling with automatic hold.

Holding a Call —

Using numbers stored at your extension (Station Speed Dialling)
You can store up to 10 numbers at your extension for your personal use.

To store a phone number
DPT/SLT

6

0

station speed
dial no.

desired no.

#
C.Tone

Off-hook.

Dial 60.

Enter station speed
dial number (0-9).

Enter the desired
number (max. 24 digits).

Dial #.

On-hook.

Enter a line access number (9 or 81 to 83) as
the first digit before an external party number.

32

Operation

2.2 Making Calls

•

" ", "#", PAUSE, SECRET and HYPHEN can also be stored as digits.

•

2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — storing the names
and numbers for station speed dialling.

To dial
DPT/SLT
station speed
dial no.

6
Dial 6 .

Off-hook.

Enter station speed
dial number (0-9).

Using numbers stored in the system (System Speed Dialling)
Up to 500 parties can be stored in the system. Refer to the directory in 5.3.1 Directory.

To dial
DPT/SLT
AUTO DIAL
STORE

system speed
dial no.

OR

Off-hook.

•

Press AUTO DIAL
or dial .

More than one speed dial number can be used for long telephone numbers, if the number
is divided when stored.

If the number is divided and stored in system speed dial numbers 001 and 002:
AUTO DIAL

AUTO DIAL

0
STORE

•

Enter system speed dial
number (000-499).

0

0

1
STORE

0

2

To store a phone number, refer to 4.2.3
Handling Number Set (001).

System Speed Dialling and Intelligent Call

Customising Your System
• 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set (001)
• 4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002)

Operation

33

2.2 Making Calls

To a pre-set party by going off-hook (Pickup Dialling)
You can make an outside call simply by going off-hook if you pre-assigned a telephone number.

To store a phone number
DPT/SLT

7

4

desired
party’s no.

2

#
C.Tone

Dial 742.

Off-hook.

Dial #.

Enter the desired
party’s number
(max. 24 digits).

On-hook.

Enter a line access number (9 or 81 to 83) as
the first digit before an external party number.

To set/cancel
DPT/SLT
1
7

4

0
Off-hook.

Dial 74.

Set

OR

Cancel

Dial 1 to set
or 0 to cancel.

C.Tone
On-hook.

To dial
DPT/SLT

Off-hook.

•
•

•
•

34

You can set or cancel this feature by simply pressing the Pickup Dialling button. If set, the
button light turns red.
To call another party, dial the desired party's phone number before the pre-set line is
connected.
(Default: 1 second)
" " can also be stored as a digit.
If there is a new message which is not yet replayed, the Pickup Dialling feature does not
work.

Operation

2.2 Making Calls

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Pickup Dialling button.

Using a quick dialling number (Quick Dialling)
DPT/SLT

quick dialling no.
Off-hook.

•
•

Enter quick dialling
number.

The quick dialling number is determined by system programming. Consult your dealer.
Make use of "Quick Dialling" in 5.3.1 Directory.

To a Phantom extension
You can call extensions associated with a
Phantom extension. The call arrives at all
extensions who have the corresponding
Phantom extension button.

123

123

123

123

To call to a phantom extension
DPT/SLT
(Phantom)

OR

phantom
extension no.
Press Phantom or enter
phantom extenison number.

Operation

35

2.2 Making Calls

To answer
DPT

OR
(Phantom)

Off-hook or
press Phantom.

•

•

The Phantom extension button light shows the current status as follows:
Off: Idle
Red on: You are calling a phantom extension.
Flashing green: Incoming call
To set ringing or not, refer to "Customising Your Phone".

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Phantom extension button.

36

Operation

2.2 Making Calls

2.2.3 Redial
This is convenient when calling the same external party again.
— Redialling the last number you dialled
— Saving the number and redialling
•

Up to 24 digits can be programmed and redialled. The line access number is not counted
as a digit.

•

Automatic Redial:
This is a special feature for the digital proprietary telephones, that provides automatic
redialling of the last dialled, saved number or outgoing call log, if the called party is busy. If
the Last Number Redial, Saved Number Redial, Outgoing Call Log operation or Notebook
function is performed handsfree, the telephone set will hang up and try again after a predetermined period of time. Detailed operations for redialling the last deialled or saved
number are shown below. To redial using the Outgoing Call Log, refer to 2.9.3 Using the
KX-T7431, KX-T7433, KX-T7436 or KX-T7235 — Using the KX-T7436/Using the KXT7235.

Customising Your Phone
• 4.1.2 Initial Settings—Full One-Touch Dialling Assignment
Allow or cancel the one-touch operation while on-hook. (Default: Allow)

Redialling the last number you dialled (Last Number Redial)
To dial
DPT/SLT
REDIAL

OR

#
Off-hook.

Press REDIAL or dial #.

To dial automatically (Automatic Redial)
DPT

REDIAL
SP-PHONE

OR

#
Press SP-PHONE.

Operation

Press REDIAL or dial #.

37

2.2 Making Calls

•

To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9,
or # button.

,

Saving the number and redialling (Saved Number Redial)
The saved number is programmed until another number is stored.

To save
DPT
PT
During a conversation or while hearing a busy tone
AUTO DIAL
STORE

Press STORE.

(Save)

Press SAVE.

To dial
DPT

(Save)

Off-hook.

Press SAVE.

To dial automatically (Automatic Redial)
DPT

SP-PHONE

(Save)

Press SP-PHONE.

•

Press SAVE.

To cancel the Automatic Redial, go off-hook or press CO, INTERCOM, 0 through 9,
or # button.

,

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a SAVE button.

38

Operation

2.2 Making Calls

2.2.4 When the Dialled Line is Busy or There is No Answer
— Reserving a busy line
— Completing a call to a busy party on an
ISDN line
— Sending a call waiting tone

— Leaving a message waiting indication
— Joining an existing call

Reserving a busy line (Automatic Callback Busy)
You can set the telephone to receive callback ringing when a dialled line becomes idle.
When you answer the callback ringing:
For an outside call: The line is seized.
For an intercom call: The called extension starts ringing automatically.

DPT/SLT
While hearing a busy tone
C.BCK
OR

6

C.Tone
On-hook.

Press “C.BCK” or dial 6.

To answer a callback ringing and call
DPT/SLT
Outside call

Intercom call
phone no.

Off-hook.

Enter phone number.

Off-hook.

To cancel
DPT/SLT

4

6
C.Tone

Off-hook.

Operation

Dial 46.

On-hook.

39

2.2 Making Calls

•

If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.

•

If you connect to an ISDN line, the busy party will automatically be dialled.
"CCBS" will be displayed instead of "C.BCK". Refer to "Completing a call to a busy party on
an ISDN line" right below.

Completing a call to a busy party on an ISDN line (Completion of Calls to
Busy Subscriber [CCBS])
You can set the telephone to receive call-back ringing when a busy called party on an ISDN line
becomes free. When you answer the call-back ringing, the called party's telephone number is
automatically dialled.

DPT/SLT
While hearing an indication tone*
CCBS
OR

6

C.Tone
On-hook.

Press “CCBS” or dial 6.

To answer and call
DPT/SLT

Off-hook.

To cancel
DPT/SLT

7

1

3
C.Tone

Off-hook.

40

Dial 713.

On-hook.

Operation

2.2 Making Calls

•
•

If you do not answer a callback ringing during 4 callback rings, this feature will be cancelled.
Indication tone

1s

•
•

Availability of this feature depends on your telephone company.
The CCBS feature is in accordance with the ETS 300 359. (ETS: European
Telecommunication Standard)

Sending a call waiting tone (Busy Station Signalling [BSS])
The party will know your call is waiting.

DPT/SLT
While hearing a busy tone
BSS
OR

2
Press “BSS” or dial 2.

•

•

Operation

If "BSS" is not displayed or you hear a reorder tone, this feature has not been set at the
other party's phone. This feature is only available if the called extension has set the "Call
Waiting" feature.
Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)"
and the "Whisper OHCA" functions can be applied. You can talk to the other party through
the speaker and the microphone (OHCA) or you can send a call announcement through the
handset (Whisper OHCA), while they are having another conversation using the handset.

41

2.2 Making Calls

Leaving a message waiting indication (Message Waiting)
The called extension receives a message waiting
indication (MESSAGE button light turns on and/or
indication tone is emitted when going off-hook) to call you
back.

To leave a message waiting indication
DPT/SLT
When the called extension is busy or does not answer
MESSAGE

OR

4

C.Tone
On-hook.

Press MESSAGE
or dial 4.

To leave/cancel a message waiting indication
PT
DPT/SLT
and SLT
1
7
Off-hook.

0

Dial 70.

Leave

OR

0

extension no.
Cancel

C.Tone

Dial 1 to leave or
0 to cancel.

Enter extension
number.

On-hook.

T7431
MODE

→ MSG Off

Press MODE until Rotate Jog Dial
“Feature Access” until “MSG Off”
or “MSG On”
is displayed.
is displayed.

42

extension no.

ext
SELECT

Press SELECT.
“MSG On”: Leave
“MSG Off”: Cancel.

MODE

C.Tone
Enter
extension number.

On-hook.

Operation

2.2 Making Calls

T7433
SHIFT

Press SHIFT until
“FEAT” is displayed.

→M S G O f f
MSG On
MENU

FEAT

Press “FEAT”.

Rotate Jog Dial until
“MSG Off” or “MSG On”
is at the arrow.

ext
ext
SEL

Press “SEL”.
“MSG On”: Leave
“MSG Off”: Cancel

extension no.
C.Tone
Enter
extension number.

On-hook.

T7436/T7235
Cancel

Features

OR

NEXT

Message Off
Message On

(ext)
(ext)
Leave

Press “Features”.
Rotate Jog Dial or
press “NEXT” until the
following is displayed.

Press “Message On” to leave
or “Message Off” to cancel.

extension no.
Enter
extension number.

C.Tone
On-hook.

To check and select the party
DPT
While on-hook
MESSAGE

Press MESSAGE
until the desired extension appears.

Operation

43

2.2 Making Calls

•
•
•

The extension number and name are shown in the received order.
You can also select the party who left the voice message in your mail box of a voice
processing system. Refer to 2.8.2 If a Voice Processing System is Connected.
Single line telephone users will hear ring tone 5 as message waiting indication while onhook.

5s

•

If the indication for the Built-in Voice Message is left at the same time, "Voice Message"
will be displayed (for DPT with display user only). Refer to 2.5.1 Built-in Voice Message.

To call back
SLT

DPT/SLT
MESSAGE

OR

7

Off-hook.

44

0

2

Press MESSAGE or dial 702.

Off-hook.

Operation

2.2 Making Calls

•
•

SLT users can change the call back operation style by system programming (default: offhook). Consult your dealer.
Dial tone 4 will be heard when going off-hook.

1s

•

If the indication for the Built-in Voice Message is left at the same time, you will hear dial tone
5 when going off-hook. Pressing the MESSAGE button enables you to replay newly stored
voice messages in the order of arrival. Refer to 2.5.1 Built-in Voice Message.

1s

•

If the rest of recording time for the Built-in Voice Message feature becomes less than 5
minutes, dial tone 6 will be heard when going off-hook.

1s

To clear all message waiting indications
DPT/SLT

7

0

0

your extension
no.
C.Tone

Off-hook.

Dial 700.

Enter your
extension number.

On-hook.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or rearrange a MESSAGE button.

Joining an existing call (Executive Busy Override)
You can call the party who is talking with another on the telephone or add a third party to your existing
conversation.

Operation

45

2.2 Making Calls

To join
DPT

DPT/SLT

Outside call

Intercom call
Over
(CO)

OR

C.Tone
Off-hook.

Press
corresponding CO.

Talk.

C.Tone

3
Press “Over” or dial 3.

Talk.

To disconnect one party and talk with another when one of these parties is an outside
call
DPT
PT
(CO)

OR
INTERCOM

Press other party's
CO or INTERCOM.

•

46

C.Tone
Talk.

You can also deny others the possibility of joining your conversation (Default: Allow). Refer
to "2.7.9 Denying Other People the Possibility of Joining Your Conversation (Executive
Busy Override Deny)".

Operation

2.2 Making Calls

2.2.5 Calling without Restrictions
— Using an account code

— To an extension refusing the call

Using an account code (Account Code Entry)
An Account Code gives information about outside calls for accounting and billing purposes. You may
not be able to make an outside call without an account code entry. A mode is assigned to each user.
Ask your manager for your mode.

DPT/SLT
ACCNT
#

OR

account code
(Account)

9

OR

4

Off-hook.

OR

9

Enter account code
(max. 10 digits).

9

Press # or dial 99.

Press “ACCNT”,
Account or dial 49.

(CO)

OR

C.Tone

phone no.

line access
no.
Press CO or enter
line access number
(9 or 81-83).

Enter phone number.

•

A Panasonic digital proprietary telephone user can enter an account code during a
conversation or when hearing a reorder tone after the other party hangs up.

•

If you enter the wrong code, press the " " key while entering the account code and then
re-enter the code.
To cancel the entry, press the Account button while entering the code.
For your convenience, you can store the code with the phone number in memory (e.g.
Speed dialling).
If you hear a reorder tone, the entered account code is wrong. Enter the correct code.

•
•
•
•

You may give a specified account code to extension users and check their telephone usage.
You can specify an account code to each client and check the call duration.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange an Account button.

Operation

47

2.2 Making Calls

To an extension refusing the call (DND Override)
DPT/SLT
While hearing the DND tone
Over
OR

2
Press “Over” or dial 2.

48

Operation

2.2 Making Calls

2.2.6 Alternating the Calling Method (Alternate Calling —
Ring/Voice)
The calling method, either ring or voice, is set by the
called extension when an intercom call is received.
However, you can change the method temporarily.
Ring-calling (Default):
You can call the other party with a ring.
Voice-calling:
You can talk to the other party immediately after a
confirmation tone.

Ring
Ring

Hello
OR

For voice-calling
DPT/SLT
After dialling
Voice
OR

C.Tone
Press “Voice” or

.

Talk.

For ring-calling
DPT/SLT
After dialling
Tone
OR

Press “Tone” or

•
•

.

If the called party uses a single line telephone, only Ring-Calling is available.
You can switch the desired calling method only once during a call.

Customising Your Phone
• 4.1.2 Initial Settings—Intercom Alert Assignment
Which way do you prefer to receive an intercom call?

Operation

49

2.2 Making Calls

2.2.7 Integrated Services Digital Network (ISDN) Service
Access
You can reach the ISDN Key Pad Protocol Service from your extension. The service depends on the
contract with your telephone company.

If your telephone has an ISDN SERVICE button.
DPT
(CO)

OR

9
OR

8

1

(ISDN SERVICE)

to

8

3

Seize an external line
(CO, 9 or 81-83).

Off-hook.

Press “ISDN SERVICE” button.

If your telephone does not have an ISDN SERVICE button.
DPT
(CO)

OR

9
OR

8

FWD/DND

ISDN Service no.

FWD/DND

1
to

8
Off-hook.

3

Seize an external line
(CO, 9 or 81-83).

Press FWD/DND
button.

Enter ISDN Service
number (max. 32 digits).

ISDN Port no.

ISDN Service no.

Press FWD/DND
button.

DPT/SLT

7

Off-hook.

•

50

2

Dial 729 .

9

Enter ISDN Port
number (1, 2 or 3).

Enter ISDN Service
number (max. 32 digits).

Wait for
5 seconds.

At the end of the procedure, a voice prompt tells you that the acceptance of the service is
completed depending on each Integrated Digital Services Network.

Operation

2.2 Making Calls

2.2.8 To Access Another Party Directly from Outside (Direct
Inward System Access [DISA])
This feature is possible if an optional card KXTD61291 is installed in the main unit. This feature
allows an outside caller to access specific system
features as if the caller is an extension in the
system. The caller can have direct access to
feature such as:
• Placing an incoming call to an extension or
operator. The caller also has the option of
dialling the route for an extension using 1
digit number (DISA Automated Attendant
(AA) number) via DISA calls.
• Calling an external party.
An outgoing message greets the caller and gives
information about how to access an extension. You
do not need the operator's assistance.
You may not be able to access the features without
a DISA user code depending on the security mode.
Non Security Mode: Any caller can make outside
or intercom calls.
Trunk Security Mode (Default): A pre-assigned
DISA security code must be entered to make
outside calls.
All Security Mode: A pre-assigned DISA security
code must be entered to make both outside and
intercom calls.
This prevents the caller from making unauthorised
calls. However, when making an outside call by
Call Forwarding – to Outside (CO) Line, the call is
allowed (exception). Ask your manager for the
mode assigned to your system.

•
•

An optional voice message card KX-TD 61291 is required to enable DISA function.
This feature is available only for DTMF (Touch Tone) telephone user.

WARNING
When you enable the Outside-Outside Line Call feature of DISA function, if a third party discovers the
password (a DISA User Code) of the system, you have a risk that they will make illegal phone calls
using your telephone line, and the cost may be charged to your account.
To prevent this problem from occurring, we strongly recommend the following points:
1: Carefully maintain the secrecy of the password.
2: Specify a complicated password with several digits.
3: Change the password frequently (at least once per month).

Operation

51

2.2 Making Calls

Note
•

•

Be sure to assign Intelligent Call Handling table beforehand. Otherwise, outside callers cannot
access DISA. (Refer to 4.2.3 System Speed Dialling and Intelligent Call Handling Number Set
(001)) Consult your manager for a detailed assignment.
You can set either the Built-in Voice Message (BV) feature or the Voice Mail (VM) feature at a time,
but not both. If you set VM, the functions of an optional voice message card KX-TD61291 cannot
be used. In other words, BV, OGM and Direct Inward System Access (DISA) cannot work when
VM is used. Before setting VM, be sure to listen to voice messages of BV and then delete call log
entries if stored. Otherwise, you can do nothing with it after setting VM.

To call an extension
Any Outside Telephone
In Non Security Mode or Trunk Security Mode
DISA
phone no.

extension no.
DISA OGM

Enter DISA
phone number.

Enter the desired
extension number.

In All Security Mode
1

DISA
phone no.
DISA OGM
Enter DISA
phone number.

52

extension no.

DISA user
code
D.Tone
Enter pre-assigned
DISA user code
(4-10 digits).

Enter the desired
extension number.

Operation

2.2 Making Calls

To call an external party
Any Outside Telephone
In Non Security Mode
DISA
phone no.

line access
no.

phone no.

DISA outgoing
message
Enter DISA
phone number.

D.Tone
Enter phone
number of the
external party.

Enter line
access number
(9 or 81-83).

In Trunk Security Mode
1

DISA
phone no.

DISA user
code

line access
no.

D.Tone

DISA outgoing
message
Enter DISA
phone number.

phone no.
D.Tone
Enter phone
number of the
external party.

Enter pre-assigned
DISA user code
(4-10 digits).

Enter line
access number
(9 or 81-83).

In All Security Mode
1

DISA
phone no.
DISA outgoing
message

•
•
•
•
•

D.Tone
Enter pre-assigned
DISA user code
(4-10 digits).

Enter DISA
phone number.

line access
no.

DISA user
code

phone no.
D.Tone

Enter line
access number
(9 or 81-83).

Enter phone
number of the
external party.

*1: If you dial a wrong DISA user code, dial and try again from this point.
If you enter a wrong DISA user code 3 times, the line will be disconnected automatically.
In case a destination of Intercept Routing is not assigned, the call which was made by DISA
function will be disconnected automatically when it is over a programmed time period.
Digital proprietary telephones or single line telephones enables the DISA Automated
Attendant (AA) feature. Other extensions such as ISDN telephones cannot set this feature.
If Built-in Automated Attendant service is set, you can access the desired extension
simply by pressing 1 digit number (0-9) according to the outgoing message.

To start a new conversation
Any Outside Telephone
To dial a different number during a conversation with an outside party or
while hearing the ringback, reorder, or busy tone
desired no.
D.Tone
Dial

.

Enter desired number.

Enter a line access number (9 or 81 to 83)
as the first digit when calling an external party.

Operation

53

2.3 Receiving Calls

2.3 Receiving Calls
2.3.1 Answering Calls
DPT/SLT

Off-hook.

Talk.

Select one of the following methods:
· Lift the handset to receive the preferred line.
(Default: Ringing line is selected.)
· Press the SP-PHONE button.
· Press the flashing red CO or green INTERCOM button directly.

•

•

Hands-free operation
You can have a conversation in the hands-free mode with the SP-PHONE button. You can
perform other tasks at the same time.
Helpful hints for the hands-free operation
Use your telephone in a quiet room for best performance.
If the other party has difficulty hearing you, decrease the volume.
If you and the other party talk at the same time, parts of your conversation will be lost. To
avoid this, talk alternately.
If the Incoming Call Log feature is available, you may confirm the caller's phone number
and name before answering an outside call.
Pressing the SHIFT button displays the outside line number and name.

0111111111
John Thomas
Extension
STA Speed
Features
SYS Speed
Call Log

CO1 Panasonic
Extension
Features
Call Log
SHIFT

STA Speed
SYS Speed

SHIFT

The caller's information from your telephone company will only be sent to the pre-assigned
extension.
Customising Your Phone
• 4.1.2 Initial Settings —
Preferred Line Assignment — Incoming
Select the seized line when going off hook.
Intercom Alert Assignment
Select the Calling method, either ring or the other party's voice.
• 4.1.3 Customising the Buttons
Re-arrange the CO button and change the ringing tone for each CO button.

54

Operation

2.3 Receiving Calls

2.3.2 Answering Hands-free (Hands-free Answerback)
You can answer an intercom call without going off-hook as soon as the line is
connected. You will hear the caller talking without the phone ringing.

To set/cancel
DPT
While on-hook
AUTO ANSWER

MUTE

Press AUTO
ANSWER.

•

Operation

The AUTO ANSWER button light shows the current status as follows:
On: Set.
Off: Not set.

55

2.3 Receiving Calls

2.3.3 Answering a Call Ringing at Another Telephone (Call
Pickup)
You can answer an incoming call that is ringing at another extension from your phone without leaving
your desk.
Extension Group
An extension group is used for group paging and group pickup features. An extension can belong to
several extension groups.
The following types are available:
Outside (CO) Call Pickup: Picks up an outside call.
Group Call Pickup: Picks up a call within your extension group.
Directed Call Pickup: Picks up a specified extension's call.

DPT/SLT
CO or Group

4

Outside call
OR

4
Off-hook.

Directed
Call

0

Group

C.Tone

Dial 4 for an outside call
or 40 for group.

4

1

Directed

Dial 41 for directed call.

Talk.
C.Tone

extension no.
Enter extension
number.

T7431
Group Call Pickup only
MODE

→ C.Pickup GRP
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “C.Pickup GRP”
is displayed.

MODE

C.Tone

Press SELECT.

Talk.

T7433
Group Call Pickup only
SHIFT

→C.Pickup GRP
Call Park
0-9
MENU
SEL

FEAT

C.Tone
Press SHIFT until
“FEAT” is displayed.

56

Press “FEAT”.

Rotate Jog Dial until
“C.Pickup GRP” is
at the arrow.

Press “SEL”.

Talk.

Operation

2.3 Receiving Calls

T7436/T7235
● Group Call Pickup only

Features

OR

C.Pickup Group

NEXT
Press “Features”.

C.Tone
Press “C.Pickup Group”.

Talk.

Rotate Jog Dial or
press “NEXT” until the
following is displayed.

Operation

•

If you receive a call waiting tone, you can ask a third party to pick up your second call
with Directed Call Pickup.

•

You can also deny other people the possibility of picking up your calls. Refer to "Setting the
Telephone According to Your Needs".

57

2.3 Receiving Calls

2.3.4 Answering a Call via an External Speaker (Trunk
Answer From Any Station [TAFAS])
You can answer an incoming outside call paged through an external speaker from any extension.

DPT/SLT

4

4
C.Tone

Dial 44.

Off-hook.

Talk.

T7431
MODE

→ Page-E ANS
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “Page-E ANS
is displayed.”

MODE

C.Tone
On-hook.

Press SELECT.

T7433
→ Page-E ANS
Page-GRP ANS
MENU
SEL

FEAT

SHIFT

Press SHIFT until
“FEAT” is displayed.

Press “FEAT” .

Rotate Jog Dial
until “Page-E ANS”
is at the arrow.

Press “SEL”.

C.Tone
Talk.

T7436/T7235

Features

OR

Page-Ext Answer

PREV
Press “Features”.

C.Tone
Press “Page-Ext Answer”.

Talk.

Rotate Jog Dial or
press “PREV” until the
following is displayed.

58

Operation

2.3 Receiving Calls

•

Operation

You can also receive a paged announcement via a speaker with this operation.

59

2.4 During a Conversation

2.4 During a Conversation
2.4.1 Call Duration
You can see the call duration during the conversation.

To view the call duration*
DPT
During a conversation


CO02 00:03'30

(CO)

Press CO.

Extension
Features
Call Log

STA Speed
SYS Speed
LOG

•

* A digital proprietary telephone users may change the displayed message as follows by
pressing the CO button.




60

Operation

2.4 During a Conversation

2.4.2 Holding a Call
— Holding
— One-touch dialling with automatic hold
— Denying other people the possibility of retrieving your held calls
— Holding in a system parking zone
•
•

If a call is not retrieved within a specified time, you will hear an alarm as a reminder.
If a call is not retrieved within fifteen minutes, it is automatically disconnected.

Holding (regular)
To hold
DPT

SLT
During a conversation

During a conversation
HOLD

(Recall)

5

0
C.Tone

C.Tone
Press HOLD.
.

On-hook.

Press Recall.

Dial 50.

On-hook.

ISDN Extn.

During a conversation

5

0
C.Tone

Off-hook.

•

Operation

Press R key.

Dial 50.

On-hook.

If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions
connected to the same ISDN extension port.

61

2.4 During a Conversation

To retrieve a call
DPT
At the holding extension
(CO)

OR
INTERCOM

Off-hook.

Press CO or
INTERCOM.

Talk.

For an outside call from another extension
(CO)

C.Tone
Off-hook.

Press CO.

Talk.

For an intercom call from another extension
5

1

holding ext no.
C.Tone

Off-hook.

Dial 51.

Talk.

Enter holding
extension number.

SLT
At the holding extension
5
Off-hook.

0

Dial 50.

Talk.

For an outside call from another extension
5

3

held line no.
C.Tone

Off-hook.

Dial 53.

Talk.

Enter held line
number (1-6).

For an intercom call from another extension
5

1

holding ext no.
C.Tone

Off-hook.

62

Dial 51.

Enter holding
extension number.

Talk.

Operation

2.4 During a Conversation

ISDN Extn.

At the holding extension
5
Off-hook.

0

Dial 50.

Talk.

For an outside call from another extension
5

3

held line no.
C.Tone

Off-hook.

Dial 53.

Talk.

Enter held line
number (1-6).

For an intercom call from another extension
5

1

holding ext no.
C.Tone

Off-hook.

•

•
•
•

Dial 51.

Enter holding
extension number.

Talk.

The CO or INTERCOM button light shows the current status as follows:
Flashing green: Your held call
Flashing red: Another extension's held call
A single line telephone user can hold either an intercom call or an outside call at one time.
A digital proprietary telephone user can hold an intercom call and multiple outside calls.
To hold multiple intercom calls, use the "Call Park" feature.

One-touch dialling with automatic hold
You can dial to a third party with holing the present call.

DPT

( One-Touch Dialling
with Auto Hold)

Press One-Touch Dialling
with Auto Hold.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a One-Touch Dialling with Auto Hold button.

Operation

63

2.4 During a Conversation

Denying other people the possibility of retrieving your held calls (Exclusive
Call Hold)
Only the held extension can retrieve the call.

To hold
DPT
During a conversation
HOLD

HOLD

Press HOLD.

Press HOLD
again.

C.Tone

•

On-hook.

If you hold a call at your ISDN extension, this can be cancelled at other ISDN extensions
connected to the same ISDN extension port.

To retrieve a call
DPT
(CO)

OR
INTERCOM

Off-hook.

Press CO or
INTERCOM.

Talk.

Holding in a system parking zone (Call Park)
You can park a call and perform other operations. The parked call can be retrieved by any extension.
Up to 10 calls can be parked.

To set
DPT
During a conversation

TRANSFER

5

2

parking zone no.
C.Tone

Press TRANSFER.

64

Dial 52.

Enter parking
zone number (0-9).

On-hook.

Operation

2.4 During a Conversation

SLT
During a conversation

5

(Recall)

parking zone no.

2

C.Tone
Press Recall.

Dial 52.

On-hook.

Enter parking
zone number (0-9).

T7431
During a conversation
MODE

→ Call Park

TRANSFER

0- 9
SELECT

Press TRANSFER.

Press SELECT.

Rotate Jog Dial
until “Call Park”
is displayed.

Press MODE until
“Feature Access”
is displayed.

MODE

parking
extension
zoneno.no.
C.Tone
Enter parking
zone number (0-9).

On-hook.

T7433
During a conversation
SHIFT

FEAT

TRANSFER

Press SHIFT until
“FEAT” is displayed.

Press TRANSFER.

→C a l l P a r k
CM OGM PLAY

MENU

0-9
1-9
SEL

Press “FEAT”.

Rotate Jog Dial until
“Call Park” is at the arrow.

parking
extension
zoneno.no.
C.Tone

Press “SEL”.

Operation

Enter parking
zone number (0-9).

On-hook.

65

2.4 During a Conversation

T7436/T7235
During a conversation
Features

OR

TRANSFER

NEXT
Press TRANSFER.

Call Park

Rotate Jog Dial or press “NEXT”
until the following is displayed.

Press “Features”.

parking
extension
zoneno.no.

(O-9)

C.Tone
Enter parking
zone number (0-9).

Press “Call Park”.

On-hook.

ISDN Extn.

During a conversation

5
Press R key.

2

Dial 52.

parking zone no.
Enter parking
zone number (0-9).

C.Tone
On-hook.

To retrieve
DPT/SLT/ISDN Extn.

5

2

stored parking
zone no.
C.Tone

Off-hook.

Dial 52.

Enter stored parking
zone number.

Talk.

T7431
MODE

→ Call Park

0-9
SELECT

Press MODE until Rotate Jog Dial
“Feature Access” until “Call Park”
is displayed.
is displayed.

66

Press SELECT.

MODE

stored parking
zone no.
C.Tone
Enter stored parking
zone number (0-9).

Talk.

Operation

2.4 During a Conversation

T7433

Press SHIFT until
“FEAT” is displayed.

→Call Park
CM OGM PLAY
MENU

FEAT

SHIFT

Press “FEAT”.

Rotate Jog Dial until
“Call Park” is at the arrow.

0-9
1-9
SEL

Press “SEL”.

stored parking
zone no.
C.Tone
Talk.

Enter stored parking
zone number (0-9).

T7436/T7235

Features

OR

Call Park (O-9)

NEXT
Press “Features”.

•

Operation

C.Tone
Press “Call Park”.

Rotate Jog Dial or
press “NEXT” until the
following is displayed.

stored parking
zone no.
Enter stored parking
zone number (0-9).

Talk.

If you hear a busy tone when entering the zone number, the zone is in use. Enter
another number.

67

2.4 During a Conversation

2.4.3 Retrieving a Call on a Telephone Answering Machine
(TAM)
Retrieves a call on Telephone Answering Machine (TAM) regardless of the extension group.

DPT/SLT

7

2

8
C.Tone

Off-hook.

68

Dial 728.

Talk.

Operation

2.4 During a Conversation

2.4.4 Terminal Portability (TP) for ISDN Extension
The ISDN extension users can move to anywhere on the same ISDN (BRI) line with holding a call. If
your ISDN extension is on the ISDN (BRI) line connected to the port 2, you cannot move to the ISDN
(BRI) line connected to the port 3.

To move with holding a call
ISDN Extn.
During a conversation
PARK

Set the PARK feature
depending on your
ISDN equipment.

Disconnect the ISDN equipment
from the ISDN (BRI) line.

Connect the ISDN equipment
to the same ISDN (BRI) line.

PARK
Set the PARK feature
again.

Operation

Talk.

69

2.4 During a Conversation

2.4.5 Talking to Two Parties Alternately (Call Splitting)
When talking to 1 party while the other party is on hold, you can swap the calls back and forth
(alternately).

DPT
During a conversation with a held call
when either party is an outside party

During a conversation with a held call
when both parties are an extension party

(CO)
HOLD

OR
INTERCOM

Press CO or INTERCOM.

Press HOLD.

SLT
During a conversation
with a held call
(Recall)

Press Recall.

ISDN Extn.
During a conversation
with a held call

Press R key.

70

Operation

2.4 During a Conversation

2.4.6 Transferring a Call
— Transferring to an extension

— Transferring to an external party

Transferring to an extension
DPT
During a conversation
extension no.
OR
TRANSFER

C.Tone

(DSS)

Enter extension
number or press DSS.

Press TRANSFER.

On-hook.

Talk.

The destination is confirmed before
sending. This can be disregarded.

SLT
During a conversation
extension no.

(Recall)

C.Tone
Enter extension
number.

Press Recall.

Talk.

On-hook.

The destination is confirmed before
sending. This can be disregarded.

ISDN Extn.
During a conversation
extension no.
C.Tone
Press R key.

TRANSFER

OR

R.B.Tone
Enter extension
number.

Talk.

Press TRANSFER

On-hook.

The destination is confirmed before
sending. This can be disregarded.

Transferring to an external party
Some extensions may be restricted from performing this function.

Operation

71

2.4 During a Conversation

DPT
During a conversation
(CO)

OR
TRANSFER

Press TRANSFER.

phone no.

line access
no.

C.Tone

Enter phone number.

Press CO or enter
line access number
(9 or 81-83).

On-hook.

Talk.

SLT
During a conversation
line access
no.

phone no.

Enter line access
number (9 or 81-83).

Enter phone number.

(Recall)

C.Tone

Press Recall.

Talk.

On-hook.

ISDN Extn.
During a conversation
line access
no.
C.Tone

Press R key .

•
•
•
•
•

TRANSFER

OR

R.B.Tone

Enter line access
number (9 or 81-83).

Enter phone number
.

Talk.

Press TRANSFER

On-hook.

If you misdial, press the R (FLASH) button (digital proprietary telephone only), and reenter the number.
To return to the held call before the destination answers, press the TRANSFER button,
corresponding CO, INTERCOM button, or the Recall (SLT only).
To return to the conversation after completing the transfer to an external party, press
the corresponding CO button.
If you hear an alert tone, the destination extension did not answer the call. Answer the call.
If you transfer a call with the DSS button or One-Touch Dialling with Auto Hold button,
you do not have to press the Transfer button (One-Touch Transfer).
•

72

phone no.

4.1.3 Customising the Buttons
Create or re-arrange a DSS and One-Touch Dialling with Auto Hold button.

Operation

2.4 During a Conversation

2.4.7 Answering a Call Waiting
During a conversation, a call waiting tone or voice announcement through the speaker or the handset
occurs when an outside call is received or another extension is letting you know another call is
waiting. To activate this feature, refer to 2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call
Announcement [OHCA]/Whisper OHCA). (Default: No tone) You can answer the second call by
disconnecting the current call or placing it on hold.

To talk to the new party
DPT

SLT

While hearing a tone
HOLD

While hearing a tone
(CO)

OR

(Recall)

5

0

INTERCOM

Press Recall and dial 50.
Press HOLD.

Disregard this step if you
terminate the current call.

•

•

On-hook.

Off-hook.

Press CO or INTERCOM.

Disregard this step if both
parties are extensions.

Disregard this step if you
terminate the current call.

Depending on the other party's telephone, the "Off-Hook Call Announcement (OHCA)"
and the "Whisper OHCA" functions can be applied. You can talk to the other party through
the speaker and the microphone (OHCA) or you only receive a call announcement through
the handset (Whisper OHCA), while they are having another conversation using the
handset.
The calling extension's name or number is displayed for 5 seconds in 10 second intervals
before answering a call.

Customising Your Phone
• 4.1.2 Initial Settings—Call Waiting Tone Type Selection
Determine the tone depending on the second party, either an outside call or an
extension.
Default

Special Tones

15 s

5s

Extension

Outside

Operation

73

2.4 During a Conversation

2.4.8 Three-party Conversation
— Adding a third party during a conversation
— Leaving a conference

Adding a third party during a conversation (Conference)
DPT

desired
party’s no.

CONF

CONF

C.Tone
Enter desired
party’s number.

Press CONF.

Press CONF.

Talk.

Press a CO button or enter a line access number
(9 or 81-83) before an external phone number.

SLT

desired
party’s no.

(Recall)

(Recall)

3
C.Tone

Press Recall.

Enter desired
party’s number.

Press Recall.

Talk.

Dial 3.

Enter a line access number (9 or 81-83)
before an external phone number.

ISDN Extn.

desired
party’s no.

CONFERENCE
C.Tone

C.Tone
Press R key.

Enter desired
party’s number.

Talk to a
third party.

Press CONFERENCE
during the conversation.

Talk.

Enter a line access number (9 or 81-83)
before an external phone number.

74

Operation

2.4 During a Conversation

To talk to one party by disconnecting the other when one of these parties is an
outside call
DPT
(CO)

OR
INTERCOM

C.Tone

Press CO or
INTERCOM.

Talk.

Leaving a conference
The other two parties can continue their conversation.

DPT/SLT/ISDN Extn.
When you are talking with two extensions or
one extension party and one external party

DPT
When you are talking with two external parties
(Unattended Conference)
CONF

On-hook.

Some extensions may be restricted
from performing this function.

Press CONF.

To return
DPT
While the others are talking

(CO)

Press CO.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Conference button.

Operation

75

2.4 During a Conversation

2.4.9 Saving a Number (Notebook Function)
You can store a desired outside phone number in memory during a conversation
or while on-hook. You can dial the stored number easily.

To store
DPT
PT
During a conversation with an outside party or on-hook status
AUTO DIAL

AUTO DIAL

STORE

STORE

Press STORE.

Press STORE.

phone no.
Enter phone number.
(max. 24 digits)

(Save)

Press SAVE.

To dial
DPT

(Save)

Off-hook.

Press SAVE.

To dial automatically (Saved Number Redial)
DPT

SP-PHONE

(Save)

Press SP-PHONE.

Press SAVE.

•

You do not have to store a line access number before the phone number. An outside line is
automatically accessed.

•

" " and "#" can also be stored as a digit.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a SAVE button.

76

Operation

2.4 During a Conversation

2.4.10 Mute
You can disable the microphone or the handset to consult privately with others
in the room while listening to the other party on the phone through the speaker
or the handset.
There are 2 types of mute as follows:
Handset Mute:
During a conversation using the handset. This function is available for the KXT7400 series telephone users only.
Microphone Mute:
During a conversation using the microphone.

To set/cancel
DPT

AUTO ANSWER

MUTE

Press MUTE.

•

Operation

The AUTO ANSWER/MUTE button light shows the current status as follows:
Flashing red: Mute
Off: Normal

77

2.4 During a Conversation

2.4.11 Letting Other People Listen to the Conversation (OffHook Monitor)
You can let other people in the room listen to the conversation through the
speaker while continuing the conversation using the handset.

To set/cancel
DPT

SP-PHONE

Press SP-PHONE.

•
•

78

This feature is only available during a conversation using the handset.
The SP-PHONE button light shows the current status as follows:
On: The voice is heard through the speaker.
Off: The voice is heard through the handset.

Operation

2.5 Before Leaving Your Desk

2.5 Before Leaving Your Desk
2.5.1 Built-in Voice Message
This function is only available if an optional card KX-TD61291 is installed in the main unit KX-TD612.
Installing this optional card enables you to use these features.
• Internal/External (Intelligent Call Handling 1:1) callers forwarded to your message box can
leave their messages in it.
• External callers guided by company outgoing messages can leave their messages in the
company (operator) message box. (Refer to 3.2.3 Recording Company Greeting Outgoing
Messages.)
• Replay or delete the recorded messages from your extension. A password is necessary for
remote replaying or deleting through CO lines.
• The Direct Message function:
Allows you to leave a voice message in other extension's personal voice message box, even if
the extension has not been set to forward an incoming call to its personal message box, or has
not recorded any OGM.
Extension/Company OGM:
Used for the greeting message or guidance when you cannot answer the incoming calls. (Refer to
3.2.3 Recording Company Greeting Outgoing Messages)
Timed Reminder OGM:
Often used as a wake-up call which is played when answering the Timed Reminder alarm. Each
extension can record 1 Timed Reminder OGM. (Refer to 2.7.1 Setting the Alarm (Timed Reminder))
You can also play back the recorded message for confirmation.
Call Log
You can refer the call log. Up to 128 call information can be logged. This is owned jointly with the Call
Log – Incoming. As for the call information of the Built-in Voice Message, the call information will be
logged per calling even when the several calls from the same telephone number. However, the oldest
call information will be overwritten by the 129th call regardless of the ordinary call log or that of the
Built-in Voice Message. (Refer to 2.9.1 Calling Using the Call Log (Incoming Call Log) [KX-T7433,
KX-T7436, KX-T7230, KX-T7235 only])

Note
•

•
•

Operation

Be sure to assign the Intelligent Call Handling table beforehand. Otherwise, outside caller cannot
access the company message box. (Refer to 4.2.3 System Speed Dialling and Intelligent Call
Handling Number Set (001)) Consult your dealer for detailed assignment.
When the call information of the Built-in Voice Message is overwritten, the voice message itself is
deleted at the same time.
You can set either the Built-in Voice Message (BV) feature or the Voice Mail (VM) feature at a time,
but not both. If you set VM, the functions of an optional voice message card KX-TD61291 cannot
be used. In other words, BV, OGM and Direct Inward System Access (DISA) cannot work when
VM is used. Before setting VM, be sure to listen to voice messages of BV and then delete call log
entries if stored. Otherwise, you can do nothing with it after setting VM.

79

2.5 Before Leaving Your Desk

•

Only the operator is possible to replay/delete the voice messages stored in the company
message box. (Default: Operator=Jack 1-1)
Only 1 call can have access to 1 voice message resource. When someone is recording a
message or OGM with the same resource, your access will be rejected and you will hear a
reorder tone/warning tone (when using SOFT key on digital proprietary telephone).
The LED indicator of the MESSAGE button is lit red, if there are any voice messages not
yet heard.
If a call fails to have access to the voice message box, with an internal call, the extension
will ring, with an external call, the extension assigned in system programming will ring. Ask
your manager.
You can choose the total recording time for the Built-in Voice Message feature (including
OGM such as OGM for Built-in Voice Message, UCD message and Timed Reminder
message) out of 60 minutes/30 minutes/20 minutes. (Default : 30 minutes) Ask your dealer.
When the rest of recording time becomes less than 5 minutes, Voice Msg Full will be
displayed, and you will hear dial tone 6 when going off-hook.

•

•
•

•

•

1s

•

The callback of Automatic Callback Busy (Camp-On) and Hold Recall cannot be forwarded.

To record the extension Outgoing Message (OGM)/Timed Reminder OGM
DPT
SHIFT

Press SHIFT until
“FEAT” is displayed.

1


→ EXT OGM
EXT OGM
MENU

FEAT

Press “FEAT”.

Rotate Jog Dial until “EXT
OGM REC” is at the arrow.

AUTO DIAL

Timed Reminder OGM

Make your selection.

80

Press “SEL”.

Extension OGM

OR

2

R E C 1/2
D E L 1/2
SEL
EL

STORE

C.Tone

C.Tone

Record a
message.

Press STORE.

Confirm the
message.

On-hook.

Operation

2.5 Before Leaving Your Desk

DPT/SLT
7

2

2

1

1

Extension OGM

1

2

Timed Reminder OGM

OR

7

2

2

Make your selection.

Off-hook.

•

C.Tone

Record a
message.

On-hook.

If you set the Timed Reminder feature without recording an OGM, you will hear dial tone 3
at a pre-set time. (Refer to 2.7.1 Setting the Alarm (Timed Reminder))

1s

To replay OGM/Timed Reminder OGM
DPT
SHIFT

Press SHIFT until
“FEAT” is displayed.

1


→EXT OGM PLAY 1/2
EXT OGM REC
1/2
MENU
SS ELL

FEAT

Press “FEAT”.

Rotate Jog Dial until
“EXT OGM PLAY ” is at the arrow.

Press “SEL”.

Extension OGM

OR

2

Timed Reminder OGM

Make your selection.

Operation

C.Tone

C.Tone

Confirm the message.

On-hook.

81

2.5 Before Leaving Your Desk

DPT/SLT
7

2

2

2

2
1

Extension OGM

2

2

Timed Riminder OGM

OR

7

2

Off-hook.

2

Make your selection.

C.Tone

C.Tone

On-hook.

Confirm the message.

To delete OGM/Timed Reminder OGM
DPT



Press SHIFT until
“FEAT” is displayed.

1

→ EXT OGM DEL 1/2
Ext-BGM On/Off
MENU
S
SEELL

FEAT

SHIFT

Press “FEAT”.

Rotate Jog Dial until “EXT
OGM DEL” is at the arrow.

Press “SEL”.

Extension OGM

OR

2

Timed Reminder OGM

C.Tone

On-hook.

Make your selection.

DPT/SLT

7

2

2

3

1

Extension OGM

3

2

Timed Reminder OGM

OR

7
Off-hook.

82

2

2

Make your selection.

C.Tone
On-hook.

Operation

2.5 Before Leaving Your Desk

•

You can record or delete an OGM only when no one else is using this feature such as
replaying/recording/deleting a voice message or an OGM. If you try to record an OGM when
someone else is using this feature, you will hear a reorder tone, and OGM BUSY will be
indicated on the display (for Digital Proprietary Telephone user only).

To set the voice message function
DPT/SLT
2
3
4
5

FWD/DND

OR

7
Off-hook.

1

0

Press FWD/DND button
or dial 710.

All Calls
Busy

7

No Answer

2

5

Busy/No Answer

Make your selection.

Dial 725.

C.Tone
On-hook.

•
•

If an OGM is not stored for your personal message box, an incoming call cannot be
forwarded. Your extension will ring.
If you set this feature, dial tone 2 will sound when you go off-hook.

1s

•

This feature cancels other types of Call Forwarding, Do Not Disturb (DND) and Do Not
Disturb (DND) for Intelligent Call Handling 1:1 Call.

To cancel the voice message function
DPT/SLT

FWD/DND

OR

7
Off-hook.

Operation

1

0
0

Press FWD/DND button
or dial 710.

C.Tone

Dial 0.

On-hook.

83

2.5 Before Leaving Your Desk

To leave a message using the Direct Message function
DPT/SLT

7

2
1

05

extension no.
C.Tone

Off-hook.

•
•

Dial 725.

Enter the desired
extension number.

Record a
message.

On-hook.

"NOW RECORDING" will be displayed when recording a message (DPT only).
You can end the recording by pressing the STORE button. In this case, "REC Complete"
will be displayed (DPT only).

To replay the message which is not yet heard
DPT
When the MESSAGE button is lit.

MESSAGE

Off-hook.

•

Press MESSAGE.

If you go off-hook, dial tone 5 will be heard.

1s

•

84

If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for
DPT with display user only).

Operation

2.5 Before Leaving Your Desk

To replay the message
DPT

NEW

SHIFT

OR

OLD
Press SHIFT until
“NEW ” or “ OLD ”
is displayed.

Press “NEW ” or
“OLD ”.

Rotate Jog Dial until the
desired message is displayed.


0 0 1: 0 1 2 3 4 5 6 7 8 9 0 1 2
INFO

DEL

P LEAY
L

Confirm the message.

Press “PLAY”.

•

On-hook.

You can stop replaying a message by pressing the "MENU" key during the replay.

To replay all messages
DPT/SLT
PT

7

2

3
C.Tone

Off-hook.

•
•
•

Dial 723.

Listen to the
messages.

On-hook.

If you press the MESSAGE button while on-hook, "Voice Message" will be displayed (for
DPT with display user only).
In call log function, if the call log entry of the voice message is overwritten, the voice
message itself is deleted at the same time.
Pressing the PLAY key during replay enables you to replay the same message again.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a MESSAGE button.

Operation

85

2.5 Before Leaving Your Desk

To replay/delete the messages from the outside
Any Outside
Telephone
PT

Voice MSG Access Code
C.Tone

OGM

Dial the system.

•
•
•
•
•
•

Enter the Voice Message
Access Code during OGM.

Voice
Message

Confirm the
messages.

1

To replay the MSG from
the beginning

2

To go to the next MSG

3

To delete the MSG

9

To go back to the previous MSG
Dial 1-3 or 9 while
confirming the message.

You can enter a Voice Message Access code while you are hearing OGM for company
message box or one for personal message box.
If you enter a wrong Voice Message Access code, the line will be disconnected immediately.
If a voice message is not recorded, the line will be disconnected automatically.
When the replay ends, the line is disconnected automatically.
Even though you delete a voice message from the outside, the call log entry cannot be
deleted.
If you did not enter a Voice Message Access code while hearing an OGM and the rest of
recording time of the BV resource is 0, after the OGM was replayed to the end an outside
calls rings at the extension in the order of priority described below:
Operator 1 > Operator 2 > Manager > Jack 1-1

To delete a message
DPT

NEW
SHIFT

OR

OLD
Press “NEW ” or
“OLD ”.

Press SHIFT until
“NEW ” or “ OLD ”
is displayed.

Rotate Jog Dial until the
desired message is displayed.


0 0 1: 0 1 2 3 4 5 6 7 8 9 0 1 2
INFO

DEL

L
P LEAY

C.Tone
Press “DEL”.

•

86

On-hook.

Pressing the "DEL" key during replay stops the replay and deletes the message.

Operation

2.5 Before Leaving Your Desk

To delete all messages of a personal message box at once
DPT/SLT
PT

7

2

4
C.Tone

Off-hook.

Operation

Dial 724.

On-hook.

87

2.5 Before Leaving Your Desk

2.5.2 Forwarding Your Calls (Call Forwarding)
You can have your incoming calls forwarded to a
specific destination. An internal destination may be an
extension or a hunting group.
All Calls:
All calls are forwarded to another internal
destination.
Busy:
All calls are forwarded to another internal
destination when your extension is busy.
No Answer:
All calls are forwarded to another internal
destination when you do not answer the call.
Busy/No Answer (BSY N/A):
All calls are forwarded to another internal
destination when you do not answer or when your
extension is busy.
To Outside Line (CO Line):
All calls are forwarded to an external party. Some
extensions may be restricted.
Follow Me (From):
If you forget to set "All Calls" to be forwarded before
you leave your desk, you can set the same
functions from the destination extension.
By ISDN Line:
All calls are forwarded to an external party by ISDN
line in one of the following conditions
— Unconditionally (Call Forwarding unconditional
[CFU])
— When you do not answer (Call Fowarding No
Replay [CFNR])
— When you extension is busy (Call Forwarding
Busy [CFB])
Some extensions may be restricted.

•

88

You can set your mailbox (VPS) or mobile telephone as the forwarding destination.

Operation

2.5 Before Leaving Your Desk

To set (except "Call Forwarding by ISDN Line")
DPT/SLT

FENOH: Floating Extension Number of Hunting Group

For ìFollow Meî, dial
your extension number.

2 All Calls
3 Busy
4 No Answer

FWD/DND

OR

7

1

extension no. or
FENOH

5 Busy/No Answer

0

C.Tone

7 Follow Me

Off-hook.

Press FWD/DND
or dial 710.

Enter required number.

Enter extension
number or FENOH

On-hook.

(Max. 24 digits)

line access
no.

phone no.

Enter line access
number (9 or 81-83).

Enter phone
number.

To
Outside line

6

Dial 6 to select
ìTo Outside Lineî.

#
C.Tone
On-hook.

Dial #.

T7436/T7235

FWD/DND

FWD/DND Cancel
(→0/*/ext)
DND
(→ext)
FWD-All Calls
(→ext)
FWD-Busy
(→ext)
FWD-No Answer
MENU

Off-hook.

PREV

extension no.
C.Tone

NEXT
OR

Press
FWD/DND.
FWD-BSY N/A
FWD-CO Line
FWD-From
FWD-From Cancel
MENU

PREV

On-hook.

Enter extension
number.

NEXT
(→ext)
(→dial)
(→ext)
(→ext)

For ìFWD-Fromî (Follow Me),
dial your extension number

NEXT

(Max. 24 digits)

FWD-CO Line (→dial)
Press desired button.

line access
no.

phone no.

Enter line access
number (9 or 81-83).

Enter phone
number.

#
C.Tone
Dial #.

Operation

On-hook.

89

2.5 Before Leaving Your Desk

To cancel
DPT/SLT
FWD/DND

OR

7
Off-hook.

1

0
0

C.Tone
On-hook.

Dial 0.

Press FWD/DND
or dial 710.

From destination
C.Tone

your
extension no.

8
Dial 8.

Enter your
extension number.

T7436/T7235

FWD/DND Cancel

FWD/DND

C.Tone
Off-hook.

Press
FWD/DND.

On-hook.

Press FWD/DND Cancel.

From destination

C.Tone

FWD-From Cancel (→ext)
Press FWD-From Cancel.

90

your
extension no.
Enter your
extension number.

Operation

2.5 Before Leaving Your Desk

To set "Call Forwarding by ISDN Line"
DPT/SLT
9

2

OR

7

1

9

3

0

Press FWD/DND
or dial 710.

phone no.

#

CFU

1

CFB

1

CFNR

your MSN

OR

9
Off-hook.

1

OR

FWD/DND

4

Enter required number.

Enter your multiple
subscriber number
(MSN).

#
C.Tone

Dial #.

Enter phone
number.

Dial #.

On-hook.

To cancel "Call Forwarding by ISDN Line"
DPT/SLT
9

0

All

OR

9

FWD/DND

OR

7

1

2

0

CFU

0

CFB

0

CFNR

your MSN

OR

0

9

3
OR

Off-hook.

Press FWD/DND
or dial 710.

9

4

Enter required number.

Enter your multiple
subscriber number
(MSN).

#
C.Tone
Dial #.

Operation

On-hook.

91

2.5 Before Leaving Your Desk

•

Each call can be forwarded up to 4 times. The fifth time will be disregarded.

Incoming
call

A

once

B

twice

C

three times

D

four times

E

five times

F

Original
destination

•

The calls can be forwarded to the built-in voice message box. To ensure calls are directed
to the desired extension, forwarding to another extension's personal message box is not
possible.

Incoming
call

A

B

Original
destination

•

Personal
message box

Call forwarding to the forwarding extension is not possible.

Incoming
call

A

forward

B

Forwarding
extension

•
•
•

The extension which is set as the destination can call the original extension.
The FWD/DND button light flashes red when the Call Forwarding feature is set.
Boss-secretary function
The extension which has been set as the destination can call the forwarding extension.
Also, any extension in the hunting group which has been set as the forwarded destination
can call the forwarding extension.

BOSS

SECRETARY
Call

Forwarding
extension

Hunting group 1

Forward
set

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a FWD/DND button.

92

Operation

2.5 Before Leaving Your Desk

2.5.3 Forwarding Calls from a Hunting Group
Pre-assigned extension users can forward calls arriving at any hunting group or calls arriving just at
your own hunting group. The destination can be another hunting group or a specific extension. Some
extensions may be restricted.
Hunting Group
A hunting group is a group of extensions organised in such a way that if the first destination is busy,
the next destination is hunted until an idle destination is found. The order (hunting type) is assigned
in a system programming. Consult your manager.
Extension Group (for your reference)
An extension group is used for group paging and group pickup features. An extension can belong to
several extension groups.

To set
DPT/SLT

FENOH: Floating Extension Number of Hunting Group

7

Off-hook.

1

4

destination
FENOH
or extension no.

forwarding
FENOH

1

Enter forwarding
FENOH.

Dial 7141.

C.Tone

Enter destination
FENOH or extension
number.

On-hook.

To cancel
DPT/SLT

FENOH: Floating Extension Number of Hunting Group

7

Off-hook.

Operation

1

4

Dial 7140.

0

forwarding
FENOH

Enter forwarding
FENOH.

C.Tone

On-hook.

93

2.5 Before Leaving Your Desk

•
•

You can set or cancel this feature by simply pressing the Call Forwarding from Hunting
Group button. If set, the button light turns red.
Each call can be forwarded up to 4 times. The fifth time will be disregarded.
Incoming
call

A

once

B

twice

C

three times

D

four times

E

five times

F

Original
destination

•

Boss-secretary function
The destination extension can call the forwarding group.

BOSS

SECRETARY
Call

Forwarding
extension

•

Hunting group 1

Forward
set

The "Forwarding Calls from a Hunting Group" button toggles this feature, and shows the
current status as follows:
off: Forwarding off
Red on: Forwarding on

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Call Forwarding from Hunting Group button.

94

Operation

2.5 Before Leaving Your Desk

2.5.4 Showing an Absent Message on the Caller's Telephone
Display (Absent Message Capability)
You can show the reason for your absence, if the calling extension uses a Panasonic digital
proprietary telephone with a display. This way the caller will know when you will be available. You can
choose 1 of 9 messages.
Message no.

Default Message

1

Will Return Soon

2

Gone Home

3

At Ext %%% (Extension number)

4

Back at %%:%% (Hour:Minute)

5

Out Until %%/%% (Date)

6

In a Meeting

7
8
9

•
•

Enter the desired value in the "%" space.
You must make your message in all of the "%"s using 0 to 9, #, or
The messages can be changed. Consult your dealer.

.

To Set
DPT/SLT

1
2

7
Off-hook.

5

0

Dial 750.

3
4
5
6

Will Return Soon
Gone Home
At Ext %%% + Extension no.
Back at %%:%% + Hour : Minute
Out Until %%/%% + Date
In a Meeting

7
8

C.Tone
On-hook.

9

Enter required number.

Operation

95

2.5 Before Leaving Your Desk

T7431
1
2
MODE

→ ABST MSG On

1-9
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “ABST MSG On”
is displayed.

MODE

3
4
5
6

Press SELECT.

Will Return Soon
Gone Home
At Ext %%% + Extension no.
Back at %%:%% + Hour : Minute
Out Until %%/%% + Date
In a Meeting

7
8
9

Enter required number.

C.Tone
On-hook.

T7433

Press “FEAT”.

Press SHIFT until
“FEAT” is displayed.
1
2
3
4
5
6

→ABST MSG On
1-9
C.Pickup GRP
MENU
SEL

FEAT

SHIFT

Will Return Soon
Gone Home
At Ext %%% + Extension no.
Back at %%:%% + Hour : Minute
Out Until %%/%% + Date
In a Meeting

Press “SEL”.

Rotate Jog Dial until
“ABST MSG On” is
at the arrow.

C.Tone

7
8

On-hook.

9

Enter required number.

T7436/T7235

1
2

Features

OR

Absent MSG On

(1-9)

NEXT
Press “Features”.

Press “Absent MSG On”.
Rotate Jog Dial or
press “NEXT” until the
following is displayed.

3
4
5
6

Will Return Soon
Gone Home
At Ext %%% + Extension no.
Back at %%:%% + Hour : Minute
Out Until %%/%% + Date
In a Meeting

7
8
9

Enter required number.

C.Tone
On-hook.

96

Operation

2.5 Before Leaving Your Desk

To cancel
DPT/SLT

7

5

0

0
C.Tone

Off-hook.

On-hook.

Dial 7500.

T7431
MODE

→ ABST MSG Off
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “ABST MSG
Off” is displayed.

MODE

C.Tone
On-hook.

Press SELECT.

T7433
SHIFT

→ ABST
ABST
MENU

FEAT

MSG
MSG

Off
On

1-9
SEL

C.Tone
Press SHIFT until
“FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until
“ABST MSG Off” is
at the arrow.

On-hook.

Press “SEL”.

T7436/T7235

Features

OR

Absent MSG Off

NEXT

C.Tone
Press “Absent MSG Off”.

Press “Features”.

On-hook.

Rotate Jog Dial or
press “NEXT” until the
following is displayed.

•

Operation

To confirm the message, go off-hook. It will be displayed. However, if "Voice Msg Full"
is displayed because the total recording time of your Built-in Voice Message resource
becomes less than 5 minutes, none of the absent messages will be displayed on the calling
extension when going off-hook, even if you have set an absent message.

97

2.5 Before Leaving Your Desk

2.5.5 Preventing Other People from Using Your Telephone
(Electronic Station Lockout)

To lock/unlock
DPT/SLT
desired code

7

7

same code

stored code
Off-hook.

•

98

Dial 77.

Lock

OR

Enter code (3 digits) twice or once.

Unlock

C.Tone
On-hook.

If you forget the code or cannot unlock your phone, consult your operator. He can
unlock your extension (Remote Station Lock Control).

Operation

2.5 Before Leaving Your Desk

2.5.6 Leaving a Hunting Group (Log-In/Log-Out)
You can set your status in a hunting group. Set LogOut when you leave the office so that incoming calls
will temporarily skip your extension in the hunting
type. When you return, set Log-In so that calls will
reach your extension. (Default: Log-In)
Hunting Group
A hunting group is a group of extensions organised in
such a way that if the first destination is busy, the next
destination is hunted until an idle destination is found.
The order (hunting type) is assigned in a system
programming. Consult your manager.

log in

DPT/SLT

FENOH: Floating Extension Number of Hunting Group

0
4

Off-hook.

•

log out

5

Dial 45.

Log-Out

OR

1

FENOH

Specific

OR

Log-In

Dial 0 to log-out
or 1 to log-in.

All

Enter the FENOH
or dial for all.

C.Tone

On-hook.

The Log-In/Log-Out button alternates the setting between Log-In and Log-Out modes. The
button light shows the current status as follows:
Off: Log-In mode
Red on: Log-Out/Other use
Flashing red: a call waiting

Customising Your Phone
4.1.3 Customising the Buttons
Create or re-arrange a Log-In/Log-Out button.

Operation

99

2.6 Making/Answering an Announcement

2.6 Making/Answering an Announcement
2.6.1 Paging
You can make a voice announcement to
several people at the same time. Your
message is sent over the digital proprietary
telephone speakers and/or external
speaker. The paged person can answer
your paging from any telephone.
Extension Group
An extension group is used for group paging
and group pickup features. An extension can
belong to several extension groups.
There are 3 types as shown below:
All:
Paging through both the telephone
speakers and external speaker.
External:
Paging through the external speaker.
Group :
Paging to a particular extension group or
all groups (all extensions) through the
telephone speakers.

All
DPT/SLT

6

3
C.Tone

Dial 63

Off-hook.

Announce.

.

Talk.

External
DPT/SLT

6

4
C.Tone

Off-hook.

100

Dial 64.

Announce.

Talk.

Operation

2.6 Making/Answering an Announcement

T7431
MODE

→ Page

Extrn
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “Page Extrn”
is displayed.

MODE

C.Tone
Announce.

Press SELECT.

Talk.

T7433
SHIFT

Press SHIFT until
“FEAT” is displayed.

→ Page
Page
MENU

FEAT

Press “FEAT”.

Rotate Jog Dial
until “Page Extrn”
is at the arrow.

Extrn
GRP

0-8
SEL

Press “SEL”.

C.Tone
Announce.

Talk.

T7436/T7235

Features

OR

Paging External

PREV
Press “Features”.

C.Tone
Press “Paging External”.

Announce.

Rotate Jog Dial or
press “PREV” until the
following is displayed.

Talk.

Operation

101

2.6 Making/Answering an Announcement

Group
DPT/SLT
group no.

6

Specific

OR

3

0
Dial 63.

Off-hook.

All

C.Tone
Announce.

Enter specific group number
(1-8) or 0 for all.

Talk.

T7431
group no.
MODE

→ Page GRP

SELECT

Press MODE until
“Feature Access”
is displayed.

0

MODE

Press SELECT.

Rotate Jog Dial
until “Page GRP”
is displayed.

Specific

OR

0- 8

All

Enter specific group number
(1-8) or 0 for all.

C.Tone
Announce.

Talk.

T7433
→P a g e G R P
P a r a l le l
MENU

FEAT

SHIFT

Press “FEAT”.

Press SHIFT until
“FEAT” is displayed.

group no.

Rotate Jog Dial
until “Page GRP”
is at the arrow.

0-8
1/0
SEL

Press “SEL”.

Specific

OR

0

All

Enter specific group number
(1-8) or 0 for all.

102

C.Tone
Announce.

Talk.

Operation

2.6 Making/Answering an Announcement

T7436/T7235
group no.

Features

OR

Paging Group

(0-8)

0

PREV
Press “Features”.

Press “Paging Group”.
Rotate Jog Dial or
press “PREV” until the
following is displayed.

Specific

OR

All

Enter specific group number
(1-8) or 0 for all.

C.Tone
Announce.

•
•

Operation

Talk.

A ringing, busy, or a single line telephone cannot receive a paged announcement.
The digital proprietary telephone user can deny a paged announcement. For more details,
refer to 2.7.4 Denying the Paged Announcement (Paging — DENY) (Paging–Deny).

103

2.6 Making/Answering an Announcement

2.6.2 Paging a Person and Transferring a Call
Through a speaker and telephones
DPT
During a conversation

6

TRANSFER

3
C.Tone

Press TRANSFER.

Dial 63 .

Announce.

Wait for an answer.

C.Tone
On-hook.

Talk.

SLT
During a conversation
6

(Recall)

3
C.Tone

Press Recall.

Dial 63 .

Announce.

Wait for an answer.

C.Tone
Talk.

On-hook.

Through a speaker
DPT
During a conversation
6

4

TRANSFER

C.Tone

Press TRANSFER.

Announce.

Dial 64.

Wait for an answer.

C.Tone
Talk.

104

On-hook.

Operation

2.6 Making/Answering an Announcement

SLT
During a conversation
6

(Recall)

4
C.Tone
Announce.

Dial 64.

Press Recall.

Wait for an answer.

C.Tone
On-hook.

Talk.

Through the telephones of a particular extension group
DPT
During a conversation
group no.
TRANSFER

6

3

OR

0
Press TRANSFER.

Specific
All

C.Tone

Enter specific group number
(1-8) or 0 for all.

Dial 63.

Announce.

C.Tone
Wait for an answer.

Talk.

On-hook.

SLT
During a conversation
group no.
(Recall)

Press Recall.

6

3

Specific

OR

0

All

Enter specific group number
(1-8) or 0 for all.

Dial 63.

C.Tone
Announce.

C.Tone
Wait for an answer.

Operation

Talk.

On-hook.

105

2.6 Making/Answering an Announcement

2.6.3 Answering a Paged Announcement
Through a speaker
DPT/SLT

4

4
C.Tone
Talk.

Dial 44.

Off-hook.

T7431
MODE

→ Page-E ANS
SELECT

Press MODE until
“Feature Access”
is displayed.

MODE

C.Tone
Talk.

Press SELECT.

Rotate Jog Dial
until “Page-E ANS”
is displayed.

T7433
→Page-E ANS
Page-GRP ANS
MENU
SEL

FEAT

SHIFT

Press SHIFT until
“FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until
“Page-E ANS” is
at the arrow.

Press “SEL”.

C.Tone
Talk.

T7436/T7235

Features

OR

Page-Ext Answer

PREV

C.Tone
Press “Page-Ext Answer”.

Press “Features”.

Talk.

Rotate Jog Dial or
press “PREV” until the
following is displayed.

106

Operation

2.6 Making/Answering an Announcement

Through the telephones
DPT/SLT

4

3
C.Tone

Off-hook.

Talk.

Dial 43.

T7431
MODE

→ Page-GRP ANS
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial until
“Page-GRP ANS” is
displayed.

MODE

C.Tone
Talk.

Press SELECT.

T7433
SHIFT

→Page-GRP ANS
Page Extrn
MENU
SEL

FEAT

C.Tone
Press SHIFT until
“FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until
“Page-GRP ANS” is
at the arrow.

Talk.

Press “SEL”.

T7436/T7235

Features

OR

Page-GRP Answer

PREV
Press “Features”.

C.Tone
Press “Page-GRP Answer”.

Talk.

Rotate Jog Dial or
press “PREV”until the
following is displayed.

Operation

107

2.7 Setting the Telephone According to Your Needs

2.7 Setting the Telephone According to Your
Needs
2.7.1 Setting the Alarm (Timed Reminder)
You can receive a ringing alarm at your telephone to remind you of a meeting, appointment or as a
wake-up call. The setting can be for either one time or daily (every day until cancelled) at a pre-set
time. You can record Timed Reminder outgoing messages (OGM). Refer to 2.5.1 Built-in Voice
Message.

To set
DPT/SLT
0
7

6

hour/minute

1

1
Off-hook.

Dial 761.

Enter hour (00-23)
and minute (00-59).

One Time

OR

Daily

Dial 0 for one time
or 1 for daily.

C.Tone
On-hook.

To cancel
DPT/SLT

7

6

0
C.Tone

Dial 760.

Off-hook.

On-hook.

To view the setting
DPT

7
Off-hook.

108

6
Dial 762.

2
On-hook.

Operation

2.7 Setting the Telephone According to Your Needs

To stop or answer the ringing
DPT/SLT
any key
OR

Press any key or
off-hook and on-hook.

•
•
•

If you are having a telephone conversation during the pre-set time, the ringing will start
after going on-hook.
If you go off-hook to answer, you can hear the recorded message. (Timed Reminder OGM)
If you set this function without recording an OGM, you will hear dial tone 3 at a pre-set time,
if you go off-hook to answer the ringing.

1s

When the daily alarm is set, the display shows " " in the corner.

Alarm

Operation

10:10*

109

2.7 Setting the Telephone According to Your Needs

2.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
— Refusing all calls

— Refusing direct outside calls

Refusing all calls
You may set this feature during a meeting or when you are busy. Outside calls can be forwarded to a
backup station (pre-assigned extension or the operator).

To set
DPT/SLT
extension no.
FWD/DND

OR

7
Off-hook.

1

Extension

OR

0

1
0

Operator

OR

Press FWD/DND
or dial 710.

C.Tone
No backup station

Dial 1.

On-hook.

Enter extension number, dial 0
or dial as you desire.

T7436/T7235
extension no.

Extension

OR

0

DND (→0/*/ext)

FWD/DND

Operator

OR

Off-hook.

C.Tone
No backup station

Press “DND”.

Press
FWD/DND.

On-hook.

Enter extension number, dial 0
or dial as you desire.

To cancel
DPT/SLT
FWD/DND

OR

7
Off-hook.

110

1

0
0

Press FWD/DND
or dial 710.

C.Tone
Dial 0.

On-hook.

Operation

2.7 Setting the Telephone According to Your Needs

T7436/T7235

FWD/DND Cancel

FWD/DND

C.Tone
Off-hook.

Press FWD/DND.

Press “FWD/DND Cancel”.

On-hook.

Refusing direct outside calls (DND for Intelligent Call Handling 1:1 Call)
You can set your extension to refuse direct outside calls and have them forwarded to the operator.
The operator cannot set this feature.

To set/cancel
DPT/SLT
1
5

6

0
Off-hook.

•
•

•

•

Dial 56.

Set

OR

Cancel

Dial 1 to set or
0 to cancel.

C.Tone
On-hook.

A flashing CO button tells you an outside call is received. You can answer the call by
pressing the CO button.
The following button lights turn red when the DND feature is set.
Your FWD/DND button.
The DSS button on other extensions where your extension number has been assigned.
The following features cannot be set at the same time.
Forwarding your calls (Call Forwarding)
Refusing all calls (Do Not Disturb [DND])
Refusing direct outside calls (DND for Intelligent Call Handling 1:1 Call)
The most recent feature set overrides the previous setting.
You can set or cancel the DND for Intelligent Call Handling 1:1 Call feature by simply
pressing the DND for Intelligent Call Handling 1:1 Call button. If set, the button light turns
red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a FWD/DND button.

Operation

111

2.7 Setting the Telephone According to Your Needs

2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook Call
Announcement [OHCA]/Whisper OHCA)
During a conversation, you can be informed a call waiting with a tone or voice announcement through
your speaker or handset. (Default: No tone)
Call waiting tone:
a waiting tone through the handset You can change the tone, refer to "Customising Your phone".
OHCA:
a voice announcement through the speaker without pre-information (KX-T7436 and KX-T7235
telephone users only)
Whisper OHCA:
a voice announcement through the handset without pre-information (KX-T7400 series telephone
users only)

To set/cancel
DPT/SLT
0

No tone

OR

1
7

3

1

2

OHCA

OR

Dial 731.

Off-hook.

Tone

OR

3

Whisper OHCA

C.Tone
On-hook.

Dial 0 to 3 as you desire.

•

You can set or cancel the Call Waiting features by simply pressing the Call Waiting button.
Pressing this button changes the features as follows:
Tone

OHCA

Whisper OHCA

No tone

If the Call Waiting tone, OHCA or Whisper OHCA is selected, the button light turns red.
• To answer a Call Wating, refer to 2.4.7 Answering a Call Waiting.
Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Call Waiting button.

112

Operation

2.7 Setting the Telephone According to Your Needs

2.7.4 Denying the Paged Announcement (Paging — DENY)
You can refuse any paged announcement sent through your speaker.

DPT
1
7
Off-hook.

•

2
Dial 721.

1

Deny

OR

0

Allow

Dial 1 to deny
or 0 to allow.

C.Tone
On-hook.

You can deny or allow this feature by simply pressing the Paging Deny button. If denied, the
button light turns red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Paging Deny button.

Operation

113

2.7 Setting the Telephone According to Your Needs

2.7.5 Automatic Selection of Calling/Connected Line
Identification Presentation (CLIP/COLP)
Automatically selects the pre-assigned CLIP/COLP number on the called party's display. You can
assign 2 CLIP numbers and 2 COLP numbers per a group of CLIP/COLP assignment table. One
number is for business and other is for private. One group consists of 100 System Speed Dialling
(SSD) or 100 DDI/MSN numbers and Intelligent Call Handling (ICH) numbers. (Group 0: SSD & ICH
000-099, Group 1: SSD & ICH 100-199..., Group 4: SSD & ICH 400-499, Group 5: DDI/MSN & ICH
500-599, Group 6: DDI/MSN & ICH 600-699) In total there are 7 groups (0-6). SSD & ICH number
consists of 500 CLIP numbers (000-499) and 200 DDI/MSN numbers (500-699).
CLIP :
When making a call, you can let the other party see your pre-assigned identification number.
COLP :
When receiving a call, you can let the party calling you see your pre-assigned identification number.
•
•

The number displayed on the called party's telephone is assigned by system programming.
Please ask your manager about this number.
If you make an outside call without using SSD feature, the first CLIP assigned at Group 0
will be displayed on the called party's telephone.

To select an identification number to be displayed
DPT/SLT

Off-hook.

•

114

7

2

26

1

1

Group 1/Business CLIP

7

2

26

1

2

Group 1/Private CLIP

7

2

27

2

1

Group 2/Business COLP

7

2

27

2

2

Group 2/Private COLP

Make your selection.

C.Tone

On-hook.

Please make a combination referring to the information below.
[726] is a station programming number for setting CLIP.
[727] is a station programming number for setting COLP.
The 4th number is a group number of CLIP/COLP assignment table.
The last number is to select the number to be displayed out of 2 on each assigned table.
For example, if you want to select Business CLIP 1 in Group 6, dial [726] [6] [1], the Private
COLP 2 in Group 3, dial [727] [3] [2].

Operation

2.7 Setting the Telephone According to Your Needs

2.7.6 Preventing Your Number Being Displayed on the Called
Party's Telephone (Calling Line Identification
Restriction [CLIR])
When making an outside call, you can prevent the other party from seeing your identification number.
You can change the setting at any time for a particular call.
Availability of this feature depends on the ISDN service of your telephone company.

To set/cancel
DPT/SLT
2

Set

OR

7

5

0
Dial 57.

Off-hook.

Cancel

C.Tone

Dial 2 to set or
0 to cancel.

On-hook.

To change the setting at any time for a particular call
DPT/SLT
(CO)

5

7

1

OR

phone no.

line access
no.

Off-hook.

•

Dial 571.

Press CO or enter the
line access number
(9 or 81-83).

Enter phone number.

Talk.

You can set or cancel this feature by simply pressing the CLIR button. If set, the button light
turns red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or rearrange a Calling Line Identification Restriction (CLIR) button.

Operation

115

2.7 Setting the Telephone According to Your Needs

2.7.7 Preventing Your Number Being Displayed on the
Calling Party's Telephone (Connected Line
Identification Restriction [COLR])
When receiving an outside call, you can prevent the party calling you from seeing your identification
number. Availability of this feature depends on the ISDN service of your telephone company.

To set/cancel
DPT/SLT
1
5

8

0
Off-hook.

•

Dial 58.

Set

OR

Cancel

Dial 1 to set or
0 to cancel.

C.Tone
On-hook.

You can set or cancel this feature by simply pressing the COLR button. If set, the button light
turns red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Connected Line Identification Restriction (COLR) button.

116

Operation

2.7 Setting the Telephone According to Your Needs

2.7.8 Denying Other People the Possibility of Picking up Your
Calls (Call Pickup Deny)
DPT/SLT
1
7

2

0

0
Off-hook.

•

Dial 720.

Deny

OR

Allow

Dial 1 to deny
or 0 to allow.

C.Tone
On-hook.

You can deny or allow this feature by simply pressing the Call Pickup Deny button. If it is
denied, the button light turns red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Call Pickup Deny button.

Operation

117

2.7 Setting the Telephone According to Your Needs

2.7.9 Denying Other People the Possibility of Joining Your
Conversation (Executive Busy Override Deny)
DPT/SLT
1
7
Off-hook.

•

3

3

Dial 733.

Deny

OR

0

Allow

Dial 1 to deny
or 0 to allow.

C.Tone
On-hook.

You can deny or allow this feature by simply pressing the Executive Busy Override Deny
button. If denied, the button light turns red.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Executive Busy Override Deny button.

118

Operation

2.7 Setting the Telephone According to Your Needs

2.7.10 Turning on the Background Music
You can listen to background music through your telephone speaker while onhook. An external music source, such as a radio, must be connected.

To set/cancel
DPT
While on-hook
BGM
OR
HOLD

Press “BGM” or HOLD.

Operation

119

2.7 Setting the Telephone According to Your Needs

2.7.11 Day/Night Service
Automatic Night Service:
Your system will change the Day/Night mode at the pre-programmed time each day.
Manual Night Service:
You can change the Day/Night mode at any time.

DPT/SLT
0

Automatic

OR

7

8

1

Manual Day
C.Tone

OR

2
Off-hook.

Dial 78.

Manual Night
On-hook.

Dial 0 to 2 as you desire.

T7431
0
MODE

→ Night Mode

0-2
SELECT

Press MODE until
“Feature Access”
is displayed.

Automatic

OR

Rotate Jog Dial
until “Night Mode”
is displayed.

1
MODE

Press SELECT.

Manual Day

OR

2

Manual Night

Dial 0 to 2 as you desire.

C.Tone
On-hook.

T7433
SHIFT

Press SHIFT until
“FEAT” is displayed.

0

→N i g h t M o d e
0-2
Page-E
ANS
MENU
SEL

FEAT

Press “FEAT”.

Rotate Jog Dial until
“Night Mode” is at the arrow.

Press “SEL”.

Automatic

OR

1

Manual Day
C.Tone

OR

2

Manual Night

On-hook.

Dial 0 to 2 as you desire.

120

Operation

2.7 Setting the Telephone According to Your Needs

T7436/T7235
0

Automatic

OR

Features

Night Auto/On/Off (0-2)

OR

NEXT
Press “Features”.

1

Manual Day

OR

Press “Night Auto/On/Off”.
Rotate Jog Dial or
press “NEXT” until the
following is displayed.

2

Manual Night

Dial 0 to 2 as you desire.

C.Tone
On-hook.

•
•
•

•
•

The Night button alternates the setting between Day and Night modes. If pressed, it also
changes automatic mode to manual mode, but not vice versa.
To confirm the current mode, press the # key while on-hook.
The Night button light shows the current status as follows:
Off: Day mode
Red: Night mode
Pre-assigned extension user can also change the mode.
This feature can be disabled by Class of Service programming. (However, the feature
cannot be disabled for the operator.)

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Night button.

Operation

121

2.7 Setting the Telephone According to Your Needs

2.7.12 Checking the Day/Night Service Status
You can see if the system is in the Day Mode (business hours)
or the Night Mode (after business hours).

DPT
While on-hook

Day

#
CONT

Mode

RING

BGM
EL

Dial #.

•
•

Any extension user can check the status.
The Night button light shows the current status as follows:
Off: Day mode
Red: Night mode

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Night button.

122

Operation

2.7 Setting the Telephone According to Your Needs

2.7.13 Setting the Parallel Connected Telephone Ringer
(Parallelled Telephone)
A digital proprietary telephone user can choose whether the single line
telephone connected in parallel will ring or not, when an incoming call is
received.
(Default: No ring)

DPT
1
6

9

Dial 69.

Off-hook.

Ring

OR

0

No ring

C.Tone

Dial 1 to ring
or 0 to no ring.

On-hook.

T7431
1

MODE

→ Parallel

SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial
until “Parallel”
is displayed.

Press SELECT.

Ring

OR

1/0
MODE

0

No ring

Dial 1 to ring
or 0 to no ring.

C.Tone
On-hook.

T7433

Press SHIFT until
“FEAT” is displayed.

1

→Parallel
1/0
ABST MSG Off
MENU
SEL

FEAT

SHIFT

Press “FEAT”.

Rotate Jog Dial until
“Parallel” is at the arrow.

Press “SEL”.

Ring

OR

0

No ring

Dial 1 to ring
or 0 to no ring.

Operation

C.Tone
On-hook.

123

2.7 Setting the Telephone According to Your Needs

T7436/T7235
1
Features

OR

Parallel On/Off (1/0)

0

PREV
Press “Features”.

Press “Parallel On/Off”.
Rotate Jog Dial or
press “PREV” until the
following is displayed.

•
•
•
•

Ring

OR

No ring

Dial 1 to ring
or 0 to no ring.

C.Tone
On-hook.

You can select "Ring" or "No ring" by simply pressing the Parallelled Telephone Connection
button. If "Ring" is selected, the button light turns red.
Even if "No ring" is selected, the call can be answered with the single line telephone by
lifting the handset.
If you go off-hook while your parallelled telephone is in use, the call will switch over to your
telephone, and vice versa.
If "Ring" is set, the single line telephone will ring when the Timed Reminder reaches the set
time.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Parallelled Telephone Connection button.

124

Operation

2.7 Setting the Telephone According to Your Needs

2.7.14 Clearing the Feature Settings at Your Extension
(Station Programme Clear)
You can clear the following features which have been set on your phone. If you change desks, and
notice settings which a previous owner left on the line, you can clear these features.
• Calling to a Pre-set Party by Going Off-Hook (Pickup Dialling): The stored number will be
cleared.
• Reserving a Busy Line (Automatic Callback Busy)
• Leaving a Message Waiting Indication (Message Waiting): All messages will be removed.
• Forwarding Your Calls (Call Forwarding)
• Showing an Absent Message on the Caller's Telephone Display (Absent Message Capability)
• Leaving a Hunting Group (Log-In/Log-out)
• Calling Using the Call Log (Incoming Call Log)
• Setting the Alarm (Timed Reminder)
• Refusing Incoming Calls (Do Not Disturb [DND])
• Receiving a Call Waiting (Call Waiting/Off-Hook Call Announcement [OHCA]/Whisper OHCA)
• Denying the Paged Announcement (Paging — Deny)
• Denying Other People the Possibility of Picking up Your Calls (Call Pickup Deny)
• Denying Other People the Possibility of Joining Your Conversation (Executive Busy Override
Deny)
• Turning on the Background Music
• Setting the Parallel Connected Telephone Ringer (Parallelled Telephone): The single line
telephone will not ring.
• If a Second Ringer is set to Ring: The setting will be cancelled.
• Preventing Your Number Being Displayed on the Called Party's Telephone (CLIR)
• Preventing Your Number Being Displayed on the Calling Party's Telephone (COLR)

DPT/SLT

7

9

0
C.Tone

Off-hook.

Operation

Dial 790.

On-hook.

125

2.8 Using User-supplied Equipment

2.8 Using User-supplied Equipment
2.8.1 If a Doorphone/Door Opener is Connected
— Doorphone call

— Opening the door

— Forwarding doorphone calls to outside parties

Doorphone call
To call from the doorphone
Doorphone

Press the doorphone
button.

To call the doorphone
DPT/SLT/ISDN Extn.

6

8

doorphone no.
C.Tone

Off-hook.

126

Dial 68.

Enter doorphone
number (1-3).

Talk.

Operation

2.8 Using User-supplied Equipment

Forwarding Doorphone Calls to Outside Parties (Doorphone Call Forwarding
to Outside Line)
You can have incoming doorphone calls forwarded to outside parties using ISDN lines.
You can choose a different destination for Day mode and Night mode.
Some extensions may be restricted.

To set/cancel (at the extension receiving doorphone calls)
DPT/SLT
doorphone no. Specific

7

1

6

1
0

All
Off-hook.

Dial 716.

Set

OR

OR

Enter specific doorphone
number (1-3) or dial for all.

Cancel

C.Tone

Dial 1 to set
or 0 to cancel.

On-hook.

To store a phone number
DPT/SLT
0
7
Off-hook.

1

5

Dial 715.

Day

doorphone no. Specific

OR

1

OR

Night

Dial 0 for Day mode
or 1 for Night mode.

All
Enter specific doorphone
number (1–3) or dial for all.

(Max. 24 digits)

line access
no.

phone no.

#

Enter line access
number (9 or 81-83).

Enter phone
number.

Dial #.

C.Tone
On-hook.

To clear the phone number
DPT/SLT
0
7
Off-hook.

1

Dial 715.

5

Day

OR

1

doorphone no. Specific
OR

Night

Dial 0 for Day mode
or 1 for Night mode.

All
Enter specific doorphone
number (1–3) or dial for all.

#
C.Tone
Dial #.

Operation

On-hook.

127

2.8 Using User-supplied Equipment

•

•

•

You can set or cancel this feature by simply pressing the Doorphone Call Forwarding to
Outside Line button.
If set, the button light turns red.
Time limit
A call between a party at a doorphone and an outside party is restricted by the system timer
(Default: 0 sec. [no limit] ).
The call is disconnected when the time runs out.
If at least 1 feature has been changed from the default setting, you normally hear dial tone
2 when going off-hook. However even if you set this feature, dial tone 2 will not be heard.
(Refer to 5.4.1 What is This Tone? — when going off-hook.)
The Doorphone Call Forwarding to Outside Line button light shows the current status as
follows:
Off: This feature has not been set.
Red on: This feature has been set.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or rearrange a Doorphone Call Forwarding to Outside Line button.

Opening the door
Some extensions may be restricted from performing this function.

From a specified extension
DPT/SLT

5

5

door opener
no.
C.Tone

Off-hook.

Dial 55.

Enter door opener
number (1-3).

On-hook.

From any extension while talking to the doorphone
DPT

SLT

5

(Recall)

5

C.Tone
Dial 5.

•
•
•

128

C.Tone
On-hook.

Press Recall.

Dial 5.

On-hook.

The door will be left open for 5 seconds.
To keep the door open for another 5 seconds while talking to the doorphone, dial 5
again using a Panasonic digital proprietary telephone.
If no one answers the doorphone call within 30 seconds, the call is cancelled.

Operation

2.8 Using User-supplied Equipment

2.8.2 If a Voice Processing System is Connected
— Voice mail integration for digital
proprietary telephone (DPT Integration)
If your system is connected to a Panasonic Voice Processing System which can be used with a digital
proprietary telephone, the following functions are available:
— Screening calls

— Recording a conversation

Note
You can set either the Voice Mail (VM) feature or the Built-in Voice Message (BV) feature at a time,
but not both. If you set VM, the function of an optional voice message card KX-TD61291 cannot be
used. In other words, BV, Outgoing Message (OGM) and Direct Inward Access System (DISA) cannot
work when VM is used. Before setting VM, be sure to listen to voice messages of BV and then delete
call log entries if stored. Otherwise, you can do nothing with it after setting VM.

DPT Integration
If you cannot answer calls, you can forward them to your mailbox. If your telephone has a MESSAGE
button, the button light turns on and lets you know you have messages. Even if a MESSAGE button
is not provided, you will hear an indication tone* when going off-hook.
You can also transfer received outside calls to a certain mailbox so that callers can leave messages.
If you create a Voice Mail Transfer button on your phone, the transfer is done easily without confirming
the voice mail extension number (Voice Mail Transfer).

To forward your calls to your mailbox
DPT/SLT
FWD/DND

OR

7
Off-hook.

Operation

1

0

Press FWD/DND
or dial 710.

2

All Calls

3

Busy

4

No Answer

5

Busy/No Answer

Enter
required number.

voice mail
extension no.
C.Tone
Enter voice mail
extension number.

On-hook.

129

2.8 Using User-supplied Equipment

T7436/T7235
FWD/DND Cancel
(→0/*/ext)
DND
FWD All Calls (→ext)
(→ext)
FWD Busy
FWD No Answer (→ext)

FWD/DND

PREV

MENU

Off-hook.

voice mail
extension no.
C.Tone

NEXT
OR

Press
FWD/DND.

NEXT
FWD
FWD
FWD
FWD

Enter voice mail
extension number.

On-hook.

BSY N/A (→ext)
CO Line (→dial)
From
(→ext)
From Cancel (→ext)

MENU

PREV

NEXT

Press desired button.

Transferring calls
DPT
extension no.
OR
(VM Transfer)

(DSS)

Press VM Transfer.

Enter extension
number or press DSS.

To check and select the message
DPT
While on-hook
MESSAGE

Press MESSAGE
until the desired extension appears.

You can also select the party who left the message waiting indication. Refer to 2.2.4 When
the Dialled Line is Busy or There is No Answer — Leaving a Message waiting indication
(Message Waiting)

130

Operation

2.8 Using User-supplied Equipment

To listen to a stored message
DPT/SLT
MESSAGE

OR

voice mail
extension no.
Off-hook.

Press MESSAGE or
voice mail extension number.

*Indication tone

1s

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a MESSAGE button and Voice Mail (VM) Transfer button.

Screening calls (Live Call Screening [LCS])
While a caller is leaving a message in your mailbox, you can monitor the call. If
desired, you can answer the call while monitoring. There are 2 methods
available (Default: Hands-free mode). In both modes, if you are currently having
a conversation, you will hear a call waiting tone.
Hands-free mode:
You can monitor the message automatically through the telephone speaker
at the same time.
Private mode:
You will hear an alert tone while the caller is leaving a message.

Before operating
•
•
•
•

Operation

Create a Live Call Screening (LCS) button (Station Programming).
Select the mode, either Hands-free or Private (Station Programming).
Set the Password.
Set the Live Call Screening feature.

131

2.8 Using User-supplied Equipment

To set/cancel the password
DPT
desired
password

7
Off-hook.

9

9

Dial 799.

same
password

Set

OR

stored
password

Cancel

C.Tone
On-hook.

Enter password (3 digits) twice or once.

To set Live Call Screening
DPT

password
(Live Call
Screening)

Press Live Call
Screening.

Enter password.

To cancel Live Call Screening
DPT

(Live Call
Screening)

Press Live Call
Screening.

Operation Flowchart
The operations in the shaded areas can be hands-free operations.

132

Operation

2.8 Using User-supplied Equipment

DPT
Hands-free Mode

Private Mode
During a conversation
(Call Waiting Tone)

(Alert Tone)

*1
Monitoring

Monitoring

On-hook.

No operation

FLASH

SP-PHONE

OR

OR

Stop
monitoring

(Live Call
Screening)

OR
SP-PHONE

Off-hook.

(Live Call
Screening)

(LCS Cancel)

Press
SP-PHONE
MONITOR,
or Live Call
Screening.

Press
R (FLASH) or
LCS Cancel.

Answering

FLASH

OR

Stopping the alert tone

Off-hook.

(LCS Cancel)

Press
R (FLASH) or
LCS Cancel.

Press Live Call
Screening or
SP-PHONE.

Stop monitoring

Answering the call

FLASH

(Live Call
Screening)

OR

On-hook.

OR
SP-PHONE

(LCS Cancel)

Press
R (FLASH) or
LCS Cancel.

(Live Call
Screening)

Off-hook.

Press
Live Call
Screening.

Press Live Call
Screening or
SP-PHONE.

* 1 To hold the current call, press the HOLD button.
•

•

The Live Call Screening (LCS) button light shows the feature status as follows:
Red on: LCS is on.
Off: LCS is off.
Flashing green rapidly: Alert ringing in the Private mode*
Flashing green slowly: Live Call Screening is in use.*
* The DSS button light is red while Live Call Screening is in use.
The operator can clear the password at any extension.

Customising Your Phone
• 4.1.2 Initial Settings — Live Call Screening Mode Set
Select the mode, either monitoring the message automatically or receiving alert ringing,
when the caller leaves a message.
• 4.1.3 Customising the Buttons
Create or re-arrange a Live Call Screening button and Live Call Screening Cancel
button.

Operation

133

2.8 Using User-supplied Equipment

Recording a conversation (Two-Way Recording)
You can record a conversation into a mailbox while talking on the phone.

To record into your mailbox
DPT
During a conversation

(Two-Way
Record)

To stop recording,
press this button again.

Press Two-Way
Record.

To record into another mailbox
DPT
During a conversation
extension no.
OR
(Two-Way
Transfer)

Press Two-Way
Transfer.

(DSS)

Enter extension
number or press DSS.

To stop recording,
press this button again.

•

The Two-Way Record button light shows the current status as follows:
On: Recording the conversation.
Off: Not recording.

•

When you record Two-Way telephone conversations, you should inform the other party that
the conversation is being recorded.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Two-Way Record button and Two-Way Transfer button.

134

Operation

2.8 Using User-supplied Equipment

2.8.3 If an External Relay is Connected
Pre-assigned extension users can switch on a relay connected to the system.

To switch on
DPT/SLT

6
Off-hook.

•

Operation

7

Dial 67.

On-hook.

You can select by system programming the time the relay is activated.
If you assign zero, the relay is on while you are off-hook. Consult your dealer.

135

2.8 Using User-supplied Equipment

2.8.4 If a Second Ringer is Connected
You can set (as described below) the second ringer to ring when an intercom or outside call comes
in. Both your extension and the second ringer will ring; and both will not ring if you set Do Not Disturb
(DND). You can answer the ringer from any extension.

To set
DPT/SLT

3

7

0

1
C.Tone
Dial 1.

Dial 730.

Off-hook.

On-hook.

To cancel
DPT/SLT

3

7

0

0
C.Tone

Off-hook.

Dial 7300.

On-hook.

To answer (available only when the second ringer is ringing.)
DPT/SLT

4
Off-hook.

•

136

7

Dial 47.

Talk.

System programming overrides the setting described above; if the Second Ringer is
enabled, you cannot cancel it at a telephone. Ask your manager.

Operation

2.9 Using the Display Proprietary Telephone

2.9 Using the Display Proprietary Telephone
2.9.1 Calling Using the Call Log (Incoming Call Log) [KXT7433, KX-T7436, KX-T7230, KX-T7235 only]
If you do not answer an outside call, the caller's information is recorded automatically in the call log.
When a new call information is stored, the SHIFT button turns red. However, if the call is received at
several extensions (1:N reception), then only the button of the lowest extension will light.You can also
store call information during a conversation. (See "2.9.2 Recording a Call Log [KX-T7433, KXT7436, KX-T7230, KX-T7235 only]".) Up to 128 differently identified calls can be logged per
extension. This is owned jointly with the call log of the built-in voice message. (However, in the event
a voice message is recorded, the MESSAGE button will also turn red.) As for the call log of the Builtin Voice Message, the call information will be logged per calling even when the several calls from the
same telephone number. The 129th call overwrites the oldest call regardless of the ordinary call log
or that of the Built-in Voice Message.
You can modify and call back using the logged numbers.

CAUTION
When the call information of the Built-in Voice Message is overwritten, the voice message itself is
deleted at the same time. (Refer to 2.5.1 Built-in Voice Message)

To confirm
DPT
While on-hook
OLD
OR

NEW
Press “OLD” or “NEW”.

•

•

Operation

CO02:Panasonic01
01234567890123
Nina Thomas
21 Aug 00 6:20
Page001 10Calls
MENU
CLR
NEXT

Outside line no. & name
Phone no.
Caller’s name
Receipt date & time
Logged Page no. (max. 128) & calling time

OLD:Information you have already confirmed.
NEW:Information you have not yet confirmed.

With the KX-T7433 and the KX-T7230, press the "INFO" key to scroll through information.
Page number
and caller's
CLIP number

•



Caller's name

Date, time and
number of
times called

CO line number
and CO line name

To modify the phone no, press the " " key to erase and then enter the number. The
numbers are erased from the left. The new number is entered into memory after
modification.
To return to the initial display, press "MENU" or go off-hook and on-hook.

137

2.9 Using the Display Proprietary Telephone

To lock the log
DPT

5

9

lock code

lock code

Enter the lock code
(000-999).

Enter the lock code
(000-999) again.

C.Tone
Off-hook.

Dial 59.

On-hook.

To unlock the log
DPT

5

9

lock code
C.Tone

Off-hook.

Dial 59.

Enter the lock code
(000-999).

On-hook.

To clear one log entry
DPT

CLR
Press “CLR”.

To call back
DPT
When the desired number is displayed
CALL

Off-hook.

138

Press “CALL”.

Operation

2.9 Using the Display Proprietary Telephone

•

Operation

LCR can be applied to a call using call log. Consult your dealer.

139

2.9 Using the Display Proprietary Telephone

2.9.2 Recording a Call Log [KX-T7433, KX-T7436, KX-T7230,
KX-T7235 only]
You can record the caller's information in the call log to call them back. If you do not answer the call,
the log is recorded automatically.

To record a call log
DPT
During a conversation
LOG

Press "LOG".

•

A digital proprietary telephone users may change the displayed message as follows by
pressing the CO button. However, if you assign a wild card number at 4.2.3 System Speed
Dialling and Intelligent Call Handling Number Set (001), the name assigned at
4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) will not be
displayed.




140

Operation

2.9 Using the Display Proprietary Telephone

2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235
— Using the KX-T7431

— Using the KX-T7235

— Using the KX-T7433

— Storing the names and numbers for
station speed dialling

— Using the KX-T7436

— Display feature list

Using the KX-T7431
A KX-T7431 Panasonic digital proprietary telephone with a 1-line display allows you to make calls and
operate the features using the display message. You do not have to memorise the phone numbers or
feature numbers.

Operation

1. Press the MODE button repeatedly to show the desired display.
2. Rotate the Jog Dial until the desired message is shown.
(Refer to "Display feature list" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235
for the feature messages.)

3. Press the SELECT button to call the displayed party or to select the desired feature.
4. Enter parameters if required.

Operation

141

2.9 Using the Display Proprietary Telephone

MODE

< Initial Display >

MODE

< Seventh Display >

1 Jan 10:10

< Sixth Display >

Contrast: 3

Ringer: 3

MODE

MODE
MODE

< Second Display >

MODE

< Third Display >

System Speed

Calling using
names stored in
the system
(System Speed
Dialling)

MODE

< Fourth Display >

Station Speed

Extension

Calling using names
and numbers stored
at your extension
(Station Speed
Dialling)*

Calling an intercom
call using the
directory
(Extension Dialling)

→Tom Jones

< Fifth Display >
Feature Access

Operating the
various features
(System Feature
Access)

→ABST MSG On 1-9
SELECT

MODE

SELECT

MODE

If a parameter is required,
the feature name and
parameter will flash.

parameter

* The names and phone numbers should be stored beforehand. Refer to "Storing the names
and numbers for station speed dialling" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436
or KX-T7235.

Using the KX-T7433
A KX-T7433 Panasonic digital proprietary telephone with a 3-line display allows you to make calls and
operate the features using the display message. You do not have to memorise the phone numbers or
feature numbers.

Operation

1. Press the SHIFT button repeatedly to show the third display.
2. Press the desired button, if required.

142

Operation

2.9 Using the Display Proprietary Telephone

3. Rotate the Jog Dial until the desired message is at the arrow.
(Refer to "Display feature list" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235
for the feature messages.)

4. Press the CALL button to call the party or the SEL button to select the desired feature.
5. Enter parameters if required.
< Initial Display >

1 Jan 15:00
CONT

RING

BGM

SHIFT

< Second Display >
OLD1

NEW1
SHIFT

< Third Display >
STA

Calling using
names stored in
the system
(System Speed
Dialling)

→A n n P a r k e r
Alice
MENU

Calling using names
and numbers stored
at your extension
(Station Speed
Dialling)*

CALL

→B o b J o n e s
Carol
MENU

EXT

Calling an intercom
call using the
directory
(Extension Dialling)

CALL

FEAT

SHIFT

Operating the
various features
(System Feature
Access)

→A B S T M S G O n 1 - 9
C.Pickup GRP
SEL
MENU

If a parameter is required,
the feature name and
parameter will flash.

parameter

Operation

143

2.9 Using the Display Proprietary Telephone

* The names and phone numbers should be stored beforehand. Refer to "Storing the names
and numbers for station speed dialling" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436
or KX-T7235.

Using the KX-T7436
A KX-T7436 Panasonic digital proprietary telephone with a 6-line display allows you to make calls and
operate the features using the display message. You do not have to memorise the phone numbers or
feature numbers.

Operation using the function buttons

1. Press the desired function button on the initial display.
2. Rotate the Jog Dial until the desired message is at the arrow.
(Refer to "Display feature list" in 2.9.3
for the feature messages.)

Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235

3. Press the CALL button or the function button to call the party. Or press the SEL button to select
the desired feature at the arrow or press the function button next to the desired feature.

4. Enter parameters if required.

144

Operation

2.9 Using the Display Proprietary Telephone

< Initial Display >
Calling an intercom
call using the
directory
(Extension Dialling)

1 Jan 15:00
Extension
STA Speed
Features
SYS Speed
Call Log
RING
BGM
CONT

SHIFT

Calling using names
stored in the system
(System Speed Dialling)
→Ronald
Zaydel
Adam
Alice
Ann Parker
MENU
MENU

Calling using names
and numbers stored
at your extension
(Station Speed
Dialling)*

Redialling using
one of the last 5
outside call
numbers
(Outgoing Call Log)

CALL
NEXT

Operating the various
features
(System Feature Access)


To select 111
1234567890
111
0987654321
000111222333
100200300400500
CLR
MENU

→Absent MSG Off
Absent MSG On
C.Pickup Group
Call Park
CM OGM PLAY
MENU
MENU

→Ann Parker
Beth
Bob Jones
Carol
Chris
MENU
MENU

CALL
NEXT

(1-9)
(0-9)
(1-9)
SEL
NEXT

: By pressing the corresponding function button,
you can perform the Automatic Redial.

If a parameter is required,
the parameter will flash.

parameter

* The names and phone numbers should be stored beforehand. Refer to "Storing the names
and numbers for station speed dialling" in 2.9.3 Using the KX-T7431, KX-T7433, KX-T7436
or KX-T7235.

Operation using the soft buttons

1. Press the SHIFT button repeatedly to show the third display.
2. Press the desired button, if required.

Operation

145

2.9 Using the Display Proprietary Telephone

3. Rotate the Jog Dial until the desired message is at the arrow.
(Refer to "Display feature list" in 2.9.3
for the feature messages.)

Using the KX-T7431, KX-T7433, KX-T7436 or KX-T7235

4. Press the CALL button to call the party or the SEL button to select the desired feature.
5. Enter parameters if required.
< Initial Display >
1 Jan 15:00
Extension
STA Speed
Features
SYS Speed
Call Log
RING
BGM
CONT

SHIFT

< Second Display >
NEW1

OLD1

SHIFT

< Third Display >
EXT

STA

Calling using
names stored in
the system
(System Speed
Dialling)

→Ronald
Zaydel
Adam
Alice
Ann Parker
MENU
MENU

CALL
NEXT

Calling using names
and numbers stored
at your extension
(Station Speed
Dialling)*

→Ann Parker
Beth
Bob Jones
Carol
Chris
MENU
MENU

Calling an intercom
call using the
directory
(Extension Dialling)

CALL
NEXT

FEAT

SHIFT

Operating the
various features
(System Feature
Access)

→Absent MSG Off
Absent MSG On
C.Pickup Group
Call Park
CM OGM PLAY
MENU
MENU

(1-9)
(0-9)
(1-9)
SEL
NEXT

If a parameter is required,
the parameter will flash.

parameter

146

Operation

2.9 Using the Display Proprietary Telephone

* The names and phone numbers should be stored beforehand. See refer to "Storing the
names and numbers for station speed dialling" in 2.9.3 Using the KX-T7431, KX-T7433, KXT7436 or KX-T7235.

Using the KX-T7235
A KX-T7235 Panasonic digital proprietary telephone with a 6-line display allows you to make calls and
operate the features using the display message. You do not have to memorise the phone numbers or
feature numbers.

Operation

1. Press the desired function button on the initial display.
2. Press the desired function button or NEXT button until the desired message is displayed.
(See refer to "Display feature list" in 2.9.3
T7235 for the feature messages.)

Using the KX-T7431, KX-T7433, KX-T7436 or KX-

3. Press the function button next to the desired party or the feature.
4. Enter parameters if required.

Operation

147

2.9 Using the Display Proprietary Telephone

< Initial Display >
Calling an intercom
call using the
directory
(Extension Dialling)

1 Jan 15:00
Extension
STA Speed
Features
SYS Speed
Call Log
RING
BGM
CONT


To select Beth
AB
C
DE
FG
HIJ
MENU

KL
MN
OPQR
S
T-Z

Adam
Alice
Ann Parker
Ben Johns
Beth
MENU
PREV

Redialling using
one of the last 5
outside call
numbers
(Outgoing Call Log)

Calling using names
and numbers stored
at your extension
(Station Speed
Dialling)*

To select Panasonic


To select 111

Bob
Carol
Casey
Ched Ely
Chris
NEXT

1234567890
111
0987654321
000111222333
100200300400500
MENU
CLR

Operating the various
features
(System Feature Access)

Calling using names
stored in the system
(System Speed Dialling)

To select Beth

Absent MSG Off
Absent MSG On
C.Pickup Group
Call Park
CM OGM PLAY
MENU
PREV

CM OGM REC
CM OGM DEL
COS Primary
COS Secondary
Ext OGM PLAY
MENU
PREV

(0-9)
(1-9)
NEXT

AB
C
DE
FG
HIJ
MENU

(1-9)
(1-9)
(ext)
(ext)
(1/2)
NEXT

Adam
Alice
Ann Parker
Ben Johns
Beth
MENU
PREV

(1-9)

Ann Parker
Beth
Bob Jones
Carol
Chris
MENU

KME
Panasonic
Police
Ronald
Home
NEXT

0-123-4567
01111111
033333333
077777777
10
MENU

0-987-6543
0-5555555
0-999
0-4444444
0-1000000
NEXT

KL
MN
OPQR
S
T-Z

Bob
Carol
Casey
Ched Ely
Chris
NEXT

If a parameter is required,
the parameter will flash.

parameter

: By pressing the corresponding function button,
you can perform the Automatic Redial.

* The names and phone numbers should be stored beforehand. See refer to "Storing the
names and numbers for station speed dialling" in 2.9.3 Using the KX-T7431, KX-T7433, KXT7436 or KX-T7235.

148

Operation

2.9 Using the Display Proprietary Telephone

Storing the names and numbers for station speed dialling
T7431/T7433
To program

To enter the programme mode

To exit

To continue

PROGRAM

Press
PROGRAM.

9

station speed
dial no.

9
Dial 99

.

AUTO DIAL

input

PROGRAM

STORE

Enter station speed
dial number (0-9).

Press STORE.

Press
PROGRAM.

For the desired no. *1

desired no.
Enter desired number
(max. 24 digits).

For the name *2
MODE
OR

Operation

NEXT

name

Press MODE
or “NEXT”.

Enter name
(max. 16 characters).

149

2.9 Using the Display Proprietary Telephone

T7436 / T7235
To programme

To enter the programme mode

To exit

To continue
AUTO DIAL
PROGRAM

Press
PROGRAM.

9

9

Dial 99.

input

(function)

PROGRAM

STORE

Press function.

Press STORE.

Press PROGRAM.

For the desired no. *1

desired no.
Enter desired number
(max. 24 digits).

For the name *2

NEXT

name

Press “NEXT”.

•
•
•

Enter name
(max. 16 characters).

*1 " ", "#", FLASH, PAUSE, SECRET (INTERCOM) and — (CONF) can also be stored.
*2 To enter characters, Refer to "Character Entry" in 4.2.1 Customising Your System.
The function buttons F1 through F10 correspond to station speed dialling numbers as
follows:
F1 — 0
F2 — 1
F3 — 2
F4 — 3
F5 — 4
F6 — 5
F7 — 6
F8 — 7
F9 — 8
F10 — 9

Display feature list
You can access the following features. These displays can be shown by rotating the Jog Dial or
pressing the NEXT or PREV button after selecting "Features". For their operation, see the respective
operating instructions in the list below.
Display
(KX-T7436/KX-T7235)
Absent MSG Off

Absent MSG On

150

Display
(KX-T7431/KX-T7433)
ABST MSG Off

(1-9) ABST MSG On

Feature Description
Cancel the absent message. refer to
2.5.4 Showing an Absent Message
on the Caller's Telephone Display
(Absent Message Capability).

1-9 Set an absent message. refer to
2.5.4 Showing an Absent Message
on the Caller's Telephone Display
(Absent Message Capability).

Operation

2.9 Using the Display Proprietary Telephone

Display
(KX-T7436/KX-T7235)
C.Pickup Group

Display
(KX-T7431/KX-T7433)

Feature Description
Pick up a call within your extension
group. refer to 2.3.3 Answering a
Call Ringing at Another Telephone
(Call Pickup).

C.Pickup GRP

Call Park

(0-9) Call Park

0-9

Place a call on hold in a system
parking area. refer to 2.4.2 Holding
a Call.

CM OGM PLAY

(1-9) CM OGM PLAY

1-9

Replay an outgoing message (OGM)
for the company voice message
box.* Refer to 2.5.1 Built-in Voice
Message.

CM OGM REC

(1-9) CM OGM REC

1-9

Record an outgoing message (OGM)
for the company voice message
box.* Refer to 2.5.1 Built-in Voice
Message.

CM OGM DEL

(1-9) CM OGM DEL

1-9

Delete an outgoing message (OGM)
for the company voice message
box.* Refer to 2.5.1 Built-in Voice
Message.

COS Primary

(ext)

COS Primary

ext Select the primary Class of Service
(COS) mode for an extension*. Refer
to 2.7.11 Day/Night Service.

COS Secondary

(ext)

COS Second

ext Select the secondary Class of
Service (COS) mode for an
extension*. Refer to 2.7.11 Day/
Night Service.

EXT OGM PLAY

(1/2) EXT OGM PLAY1/2

Replay an outgoing message (OGM)
for the personal voice message box.
Refer to 2.5.1 Built-in Voice
Message.

EXT OGM REC

(1/2) EXT OGM REC

1/2

Record an outgoing message (OGM)
for the personal voice message box.
Refer to 2.5.1 Built-in Voice
Message.

EXT OGM DEL

(1/2) EXT OGM DEL

1/2

Delete an outgoing message (OGM)
for the personal voice message box.
Refer to 2.5.1 Built-in Voice
Message.

Extrn BGM On/Off

Message Off

Operation

Ext-BGM On/Off

(ext) MSG Off

ext

Turn on/off the background music.*
Refer to 3.2.2 Turning on the
External Background Music.
Cancel a notification. Refer to
2.2.4 When the Dialled Line is Busy
or There is No Answer.

151

2.9 Using the Display Proprietary Telephone

Display
(KX-T7436/KX-T7235)

Display
(KX-T7431/KX-T7433)

Feature Description

Message On

(ext) MSG On

ext

Leave a notification so that the called
party may call you back. Refer to
2.2.4 When the Dialled Line is Busy
or There is No Answer.

Night Auto/On/
Off

(0-2) Night Mode

0-2

Change the night service mode;
auto, night (On) or day (Off).
(Pre-assigned extension can also
change the mode.) Refer to
3.2.1 Forwarding a Waiting Call
(Automatic Overflow/Hurry-up
Transfer) and 2.7.11 Day/Night
Service.

Page-Ext Answer

Page-E ANS

Answer the paged announcement
through a speaker. Refer to
2.3.4 Answering a Call via an
External Speaker (Trunk Answer
From Any Station [TAFAS]) and
2.6.3 Answering a Paged
Announcement.

Page-GRP Answer

Page-GRP ANS

Answer the paged announcement
through a telephone in the same
extension group. Refer to
2.6.3 Answering a Paged
Announcement.

Paging External

Page Extrn

Page through the speaker. Refer to
2.6.1 Paging.

Paging Group

(0-8) Page GRP

0-8

Page to all or a particular extension
group.
Refer to 2.6.1 Paging.

Parallel On/Off

(1/0) Parallel

1/0

Set whether a single line telephone
connected in parallel will ring (On) or
not (Off) when receiving a call. Refer
to 2.7.13 Setting the Parallel
Connected Telephone Ringer
(Parallelled Telephone).

* The message is shown for the operators only.

Call Forwarding/Do Not Disturb feature:
You can also access the Call Forwarding and Do Not Disturb features. Go off-hook and press the
FWD/DND button. You will see the following displays. For their operation, see the respective operating
instructions. The KX-T7436 and the KX-T7235 users only use this display operation.

152

Operation

2.9 Using the Display Proprietary Telephone

FWD/DND Cancel
(→0/ /ext)
DND
FWD-All Calls
(→ext)
FWD-Busy
(→ext)
FWD-No Answer
(→ext)
MENU
PREV
NEXT

*

Operation

FWD-BSY/NA
FWD-CO Line
FWD-From
FWD-From Cancel
MENU

PREV

(→ext)
(→dial)
(→ext)
(→ext)
NEXT

153

2.9 Using the Display Proprietary Telephone

154

Operation

Section 3
Operator Operation
This chapter shows the operators how to control the
extensions or the system. Your system supports up to 2
operators.

Operator Operation

155

3.1 Extension Control

3.1 Extension Control
3.1.1 Switching Level of Service
You can switch either primary or secondary level of service for each extension.

PT
DPT/SLT
and SLT
1
7

9

3

Dial 79.

Off-hook.

Primary

OR

extension no.
Secondary

C.Tone

Dial 1 for primary
or 3 for secondary.

Enter extension
number.

On-hook.

T7431
MODE

SELECT

Press MODE until
“Feature Access”
is displayed.

extension no.

→ COS Primary ext

Rotate Jog Dial
until “COS Primary”
or “COS Second”
is displayed.

Press SELECT.

MODE

C.Tone
Enter
extension number.

On-hook.

T7433
SHIFT

Press SHIFT until
“FEAT” is displayed.

→COS Primary
COS Second
MENU

FEAT

Press “FEAT”.

Rotate Jog Dial until
“COS Primary” or
“COS Second” is
at the arrow.

ext
ext
SEL

Press “SEL”.

extension no.
C.Tone
Enter
extension number.

156

On-hook.

Operator Operation

3.1 Extension Control

T7436/T7235

Features

OR

NEXT

COS Primary
(ext)
COS Secondary (ext)

Press “Features”.
Rotate Jog Dial or
press “NEXT” until the
following is displayed.

Press “COS Primary” or
“COS Secondary”.

extension no.
Enter
extension number.

C.Tone
On-hook.

Operator Operation

157

3.1 Extension Control

3.1.2 Changing the Settings

To enter the program mode

To program

To exit

To continue

9

PROGRAM

Press PROGRAM.

programming
input

9

Dial 99.

Enter programming
input.

Item
Unlocking or locking any
extension (Remote Station
Lock Control)

AUTO DIAL
STORE

Press STORE.

PROGRAM

Press PROGRAM.

Programming Input
0

1

extension no.*

X

X=1 : Unlock
2 : Lock

Unlocking the call log
(Incoming Call Log Lock
Control)

0

2

extension no.*

Clearing the Live Call
Screening Password (Live
Call Screening Password
Control)

0

3

extension no.*

* To assign all extensions, press the " " key.

158

Operator Operation

3.2 System Control

3.2 System Control
3.2.1 Forwarding a Waiting Call (Automatic Overflow/Hurryup Transfer)
When you (operator 1) are busy and an outside call comes to you directly, that
call is put in a waiting queue. When the number of calls in the queue exceeds
the assigned limit, calls will automatically be forwarded to operator 2.
You can check the condition of the queue with the Hurry-Up button light, and
forward the first call in the queue to a pre-assigned extension.

To forward
DPT

(Hurry-up)

Press Hurry-up.

•

The Hurry-Up button light shows the current status as follows:
Off: No waiting call
Red: At least 1 call is waiting.
Flashing red: Number of calls exceeds assigned limit.

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a Hurry-Up button.

Operator Operation

159

3.2 System Control

3.2.2 Turning on the External Background Music
You can broadcast background music in your office through external speakers.

To start/stop background music
DPT/SLT

6

5
C.Tone

Off-hook.

Dial 65.

On-hook.

T7431
MODE

→ Ext-BGM On/Off
SELECT

Press MODE until
“Feature Access”
is displayed.

Rotate Jog Dial until
“Ext-BGM On/Off” is
displayed.

MODE

C.Tone
On-hook.

Press SELECT.

T7433
SHIFT

→Ext-BGM On/Off
MSG Off
ext
MENU
SEL

FEAT

C.Tone
Press SHIFT until
“FEAT” is displayed.

Press “FEAT”.

Rotate Jog Dial until
“Ext-BGM On/Off”
is at the arrow.

Press “SEL”.

On-hook.

T7436/T7235

Features

OR

Extrn BGM On/Off

NEXT

C.Tone
Press “Extrn BGM On/Off”.

Press “Features”.

On-hook.

Rotate Jog Dial or
press “NEXT” until the
following is displayed.

160

Operator Operation

3.2 System Control

3.2.3 Recording Company Greeting Outgoing Messages
This function is only available an optional card KX-TD61291 is installed in the main unit KX-TD612.
The operator can record/replay/delete the outgoing messages (OGM) for the company message box.
The maximum time for one OGM is programmable from 1 minute to 15 minutes. (Default : 3 minutes)
Ask your dealer.

Note
You can set either the Built-in Voice Message (BV) feature or the Voice Mail (VM) feature at a time,
but not both. If you set VM, the functions of an optional voice message card KX-TD61291 cannot be
used. In other words, BV, OGM and Direct Inward System Access (DISA) cannot work when VM is
used. Before setting VM, be sure to listen to voice messages of BV and then delete call log entries if
stored. Otherwise, you can do nothing with it after setting VM.

To record OGM for outside incoming call
DPT
→CM
CM

FEAT

SHIFT

OGM
OGM

REC
DEL

MENU

Press SHIFT until
“FEAT” is displayed.

Rotate Jog Dial until
“CM OGM REC” is at the arrow.

Press “ FEAT”.

1-9
1-9

SEL

Press “SEL”.

OGM no.
C.Tone
Record message.

Enter OGM
number (1-9).

On-hook.

DPT/SLT

7

1
2

2

1

OGM no.
C.Tone

Off-hook.

Operator Operation

Dial 712.

Dial 1.

Enter OGM
number (1-9).

Record.

On-hook.

161

3.2 System Control

To replay OGM for outside incoming calls
DPT
→CM
CM

FEAT

SHIFT

OGM
OGM

P L A Y 1-9
REC
1-9

MENU

Press SHIFT until
"FEAT" is displayed.

Press "FEAT".

Rotate Jog Dial until "CM
OGM PLAY" is at the arrow.

SEL

Press "SEL".

OGM no.
C.Tone
Confirm the message.

Enter OGM
number (1-9).

On-hook.

DPT/SLT

7

Off-hook.

1
2

2

Dial 712.

2

Dial 2.

OGM no.

Enter OGM
number (1-9).

C.Tone

Confirm a message.

162

On-hook.

Operator Operation

3.2 System Control

To delete OGM for outside incoming calls
DPT

SHIFT

→ CM OGM DEL
COS Primary

FEAT

MENU

Press SHIFT until
"FEAT" is displayed.

Rotate Jog Dial until "CM
OGM DEL"is at the arrow.

Press "FEAT".

1-9
ext

SEL

Press "SEL".

OGM no.
C.Tone
On-hook.

Enter OGM
number (1-9).

DPT/SLT

7

Off-hook.

1

Dial 712.

2

3

OGM no.

Dial 3.

Enter OGM
number (1-9).

C.Tone

On-hook.

•

You can record or delete an OGM only when no one else is using this feature such as
replaying/recording/deleting a voice message or an OGM. If you try to record an OGM when
someone else is using this feature, you will hear a reorder tone, and OGM BUSY will be
indicated on the display (for Digital Proprietary Telephone user only).

Operator Operation

163

3.2 System Control

3.2.4 Using the ANSWER/RELEASE Button [KX-T7441 only]
The ANSWER and RELEASE buttons on the Console are convenient for operators using headsets.
With the ANSWER button, you can answer all incoming calls to the paired telephone.
With the RELEASE button, you can disconnect the line during or after a conversation, or complete
transferring a call.

To answer
DPT & T7441
ANSWER

Press ANSWER.

Talk.

To transfer a call
DPT & T7441
During a conversation with the headset or hands-free mode
desired no.
TRANSFER

OR

RELEASE

The party
answers.

(DSS)

Press TRANSFER.

Press RELEASE.

Enter desired
number or press DSS.

To transfer an outside call to an extension with one-touch
DPT & T7441
During a conversation with the headset or hands-free mode

(DSS)

Press DSS.

The party
answers.

RELEASE

Press RELEASE.
The other party is placed on hold and the
destination extension is called immediately.

164

Operator Operation

3.2 System Control

3.2.5 Printing the System Working Report
The system working report contains the following:
• The number of incoming calls and answered calls
• The percentage of answered calls versus all incoming calls
• The number of accesses requested and successful calls
• The percentage of successful calls versus tries
• The average call duration
This report can also be printed out by the manager.

DPT/SLT
1
7

9

4

Dial 794.

Off-hook.

Print

OR

0

Clear

Dial 1 to print
or 0 to clear.

C.Tone
On-hook.

*****************************************************
*
System working report
*
*****************************************************
[1] Date of record
Start :

1.

End : 1.

JAN. 2000

[ 2] Incoming calls
CO
Incoming calls
Answered calls

•

7:23

JAN. 2000 12:00
01 02 03
44 38 47
39 37 44

This is not available for a SLT which is in the XDP connection.

Operator Operation

165

3.2 System Control

166

Operator Operation

Section 4
Customising Your Phone
& System
This chapter shows you how to customise your
individual telephone or system according to your needs.
Find the desired setting and programme as necessary.

Customising Your Phone & System

167

4.1 Customising Your Phone (Station Programming)

4.1 Customising Your Phone (Station
Programming)
4.1.1 Customising Your Phone (Station Programming)
If you use a Panasonic digital proprietary telephone (e.g. KX-T7436), you can customise your
telephone functions. For example, you can change the initial settings or button functions according to
your needs.
•

168

If you change your desks and the extension line, clear all settings first. The old settings will
remain in the previous extension user's memory.

Customising Your Phone & System

4.1 Customising Your Phone (Station Programming)

4.1.2 Initial Settings
The original settings are shown in bold letters in the shaded boxes. Find and mark your desired
selections for programming.
•
•

If nothing is entered within 1 minute in the programming mode, the mode returns to the
normal status.
To exit the mode at any time, lift the handset.

To enter the programme mode

To program

To exit

To continue

PROGRAM

Press PROGRAM.

9

9

Dial 99.

programming
input
Follow programming
input.

Item

Which line do you prefer to
seize when you go off-hook
to make calls?
(Preferred Line Assignment
– Outgoing)

Which line do you prefer to
seize when you go off-hook
to receive calls?
(Preferred Line Assignment
– Incoming)
Which way do you prefer to
dial the One-Touch Dialling
feature?
(Full One-Touch Dialling
Assignment)

Customising Your Phone & System

AUTO DIAL
PROGRAM

STORE

Press STORE.

Selection

Press PROGRAM.

Programming Input

No line

1

1

An idle outside line

1

2

A pre-assigned outside line

1

3

The Intercom line

1

INTERCOM

No line

2

1

A ringing line

2

2

A pre-assigned outside line

2

3

Going Off-hook and then pressing
the One-Touch Dialling button.

3

1

Pressing the One-Touch
Dialling button.

3

2

Outside line no.

(1–3)

Outside line no.

(1–3)

169

4.1 Customising Your Phone (Station Programming)

Item

Selection

Programming Input

Ringing

4

1

Directly – the party’s voice is
heard without ringing.

4

2

Do you prefer to distinguish the
Call Waiting tone from an outside
line and an intercom call?
(Call Waiting Tone Type Selection)

No. Use the same tone.
(Outside=Intercom=Tone1)

5

1

5

2

Do you prefer to hear the
key tone? *
(Key Click Tone On/Off
Assignment)

No

7

1

Yes

7

2

Which equipment will you
use as a receiver?
(Handset/Headset Selection)

Handset

8

1

Headset

8

2

Which way do you prefer to
receive an intercom call?
(Intercom Alert Assignment)

Yes. Use a different tone.
(Outside=Tone2, Intercom=Tone3)

Which voice mail service do
you prefer when a caller is
recording a message in your
mailbox?
(Live Call Screening Mode Set)

•

You can monitor the message
through the telephone speaker.
(Hands-free mode)

1

1

Only an alert tone is heard.
(Private mode)

1

2

* Even though you set the Key Click Tone assignment "on", the Key Click Tone will not be
heard when the Background Music feature has been set "off".

To confirm the current setting
To continue

PROGRAM

Press PROGRAM.

170

9

9

Dial 99.

programming input,
except for suffix no.
Enter programming input,
except for suffix number.

HOLD
PROGRAM

Press HOLD.

Press PROGRAM.

Customising Your Phone & System

4.1 Customising Your Phone (Station Programming)

To clear all settings

PROGRAM

9

9

#

AUTO DIAL
STORE

Press PROGRAM.

Customising Your Phone & System

Dial 99#.

Press STORE.

PROGRAM

Press PROGRAM.

171

4.1 Customising Your Phone (Station Programming)

4.1.3 Customising the Buttons
You can change the flexible CO buttons, DSS buttons and programmable function (PF) buttons to the
following function buttons. For example, if your telephone has more CO buttons than available CO
lines, you may change an unused CO button to a one-touch dialling button.

To enter the programme mode

To program

To exit

To continue

9

PROGRAM

Press PROGRAM.

9

Dial 99.

Button

( CO, DSS, PF)

Press CO,
DSS or PF.

programming
input

AUTO DIAL

Follow programming
input.

Press STORE.

Programmable Button
CO

DSS

PROGRAM

STORE

Press PROGRAM.

Programming Input

PF

Loop-CO

172

Single-CO

0

Outside line no.

Direct Station Selection (DSS)

1

Extension no.

One-Touch Dialling

2

Desired no.* 1

MESSAGE

3

0

DDI/CLIP

3

1

FWD/DND (Forward/Do Not Disturb)

4

SAVE

5

Account

6

CONF (Conference)

7

Log-In/Log-Out* 2

8

0

FENOH * 5

Hurry-Up

8

1

Extension no.

Voice Mail Transfer * 3

8

2

Voice mail extension no.

Two-Way Record* 3

8

3

Voice mail extension no.

(1-6)

(max. 24 digits)

System Speed Dialling 000-699

Customising Your Phone & System

4.1 Customising Your Phone (Station Programming)

Button

Programmable Button
CO DSS PF

Programming Input

Two Way Transfer * 3

8

4

Live Call Screening * 3

8

5

Live Call Screening Cancel * 3

8

6

Phantom Extension

8

8

Phantom extension no.

ISDN Service Key

8

9

ISDN Service no. (max. 24 digits)

Night* 2

8

0

0

Call Pickup Deny* 2

8

0

1

Call Waiting* 4

8

0

2

Calling Line Identification Restriction (CLIR)* 2

8

0

3

Connected Line Identification Restriction (COLR)* 2

8

0

4

Do Not Disturb for Intelligent Call Handling 1:1 Call

8

0

5

Executive Busy Override Deny* 2

8

0

6

Paging Deny* 2

8

0

7

Paralleled Telephone Connection* 2

8

0

8

Pickup Dialling* 2

8

0

9

Call Forwarding to Hunting Group* 2

8

1

0

Forwarding FENOH * 5

Doorphone Call Forwarding to Outside Line* 2

8

1

1

Doorphone no. (1-3)

One-Touch Dialling with Auto Hold

8

Terminate

9

Customising Your Phone & System

#

Voice mail extension no.

Desired no.* 1

(max. 24 digits)

173

4.1 Customising Your Phone (Station Programming)

•

*1 , #, FLASH, PAUSE, SECRET (INTERCOM) and — (CONF) can also be stored.
If you do not want to display the stored number, press the SECRET (INTERCOM) button
before and after the numbers you wish to conceal.
If you store an external party's number, you should first store a line access number (0, 81
to 83).
If you need to enter an account code, you can enter the specified account code before the
line access number.

SECRET

49

1234

Account code feature no. Account code

•
•
•

9

[ 123 4567 ]

Account code delimiter

Automatic line
access number

Phone number

*2 Pressing this button while on-hook or hearing a dial tone changes the setting (on or off)
of the corresponding feature.
*3 These buttons are used for the voice mail integration feature.
*4 Pressing this button changes the settings as follows.
Tone

•
•

#

Whisper OHCA

OHCA

No tone

*5 FENOH: Floating Extension Number of Hunting Group.
To exit the mode at any time, lift the handset.

To make the ringing tone of each CO button distinctive
To continue

PROGRAM

9

9

(CO)

(CO)

AUTO DIAL

tone type no.

PROGRAM

STORE

R.Tone
Press PROGRAM.

Dial 99.

Press CO. Press CO.

Enter tone type
number (1–8).

Press STORE. Press PROGRAM.

To change the ringing tone for intercom calls

AUTO DIAL
PROGRAM

9

9

INTERCOM

INTERCOM

tone type no.
STORE

PROGRAM

R.Tone
Press PROGRAM.

174

Dial 99.

Press
Press
Enter tone type
INTERCOM. INTERCOM. number (1–8).

Press STORE.

Press PROGRAM.

Customising Your Phone & System

4.1 Customising Your Phone (Station Programming)

To set a phantom ringing on or off at an extension.

1
PROGRAM

Press PROGRAM.

9

Off

AUTO DIAL

OR

9

(Phantom)

(Phantom)

Press
Phantom.

Dial 99.

2

Press
Phantom.

PROGRAM

STORE

On

Dial 1 to ringer off
or 2 to ringer on.

Press STORE.

Press PROGRAM.

To clear the button data
To continue

AUTO DIAL
PROGRAM

Press PROGRAM.

Customising Your Phone & System

9

9

Dial 99.

(CO, DSS, PF)

Press CO,
DSS or PF.

2
STORE

Dial 2.

Press STORE.

PROGRAM

Press PROGRAM.

175

4.1 Customising Your Phone (Station Programming)

4.1.4 Charge Fee Management [Pre-assigned extension only]

To enter the programme mode

To exit

To program
To continue

PROGRAM

Press
PROGRAM.

9

9

Dial 99.

9
Dial 9.

programming
input

ID code
Enter ID code
(4 digits).

PROGRAM

Press
REDIAL.

Follow
programming
input.

Item

HOLD

REDIAL

Press
HOLD.

Press
PROGRAM.

Programming Input

Viewing each extension charge.

1

Extension no.

Clearing each extension charge.

1

Extension no.

SEL

*
AUTO DIAL

CLR

STORE

*

SEL

Viewing each outside line charge.

2

Viewing the total charge.

3

Viewing each account code charge.

4

Account table no.

(01-64)

SEL

Clearing each account code charge.

4

Account table no.

(01-64)

CLR

Outside line no. (1-6)
SEL

*
*
AUTO DIAL
STORE

Clearing all outside line, account
code and department code charges.

6

Clearing all extension charges.

6

NEXT

7

1

total telephone charge

7

2

all extension charges

7

3

Printing the total telephone charge
(each outside line, account code and
department code charge), all
extension charges or each extension
charge by SMDR.

8
Assigning an account code.

CLR

[

Displays the last
clearing date and time.
CLR

]

AUTO DIAL
STORE

the last
[ Displays
clearing date and time. ]

Extension no.

Account table no. (01-64)

AUTO DIAL
STORE

each extension charge
CLR

New account code (10 digits max.)

AUTO DIAL
STORE

176

Viewing each department code charge.

9

Department code

Clearing each department code charge.

9

Department code

SEL

CLR

*
AUTO DIAL
STORE

Customising Your Phone & System

4.1 Customising Your Phone (Station Programming)

•
•

* Press SEL to alternate between raw-meter display and converted-currency display.
When you use an account number whose table number is 01, the dialled number does not
show up on the SMDR. The account code and charge are printed out, however.

Customising Your Phone & System

177

4.2 Customising Your System

4.2 Customising Your System
4.2.1 Customising Your System
You can customise your system according to your application. You can control telephone conditions
for each extension, extension group, Class of Service, etc.. For example, you can restrict some
extensions from calling external parties. Furthermore, the programmed data, such as system speed
dialling, can be used by all extensions.
Your system already has default settings (factory installed). Most of the programming is done by your
dealer. Consult your dealer about system applications and re-programming according to your needs.
Only frequently changed programming items are shown in this manual. If you would like to change
the following features, extensions which meet certain conditions can re-program them at any time.

The available programming is shown below. (Programme number)
•
•
•

The date and time (000)
System speed dialling/Intelligent call handing numbers and names (001/002)
Extension number and name (003/004)

Required Telephone
A Panasonic Digital Proprietary Telephone with display (e.g. KX-T7433, KX-T7436)

User Password
To enter the programming mode, a user password (4-7digits) is required. It should be programmed
through system programming beforehand. Check your password (Default:1234).

Conditions
Only 1 extension, which is on-hook and holding no calls, is available at a time. If another extension is
programming, "Another Use" is displayed.

List
Before programming, decide your selections and write them down in the list for each programming
item. These are useful for easy programming and future reference. Your dealer also has programming
tables which contain all of the assignments. You may ask for photo copies of these tables to be aware
of the features/conditions available.

Overlay/Button Function
The overlay is a paper sheet which is included with the telephone.
In the programming mode, the button functions are different. The overlay shows the functions in the
programming mode. Place the overlay on the telephone properly.
If your telephone display shows the necessary functions, the overlay may be not required.

178

Customising Your Phone & System

4.2 Customising Your System

SHIFT

19

20

21

22

23

24

13

14

15

16

17

18

7

8

9

10

11

12

1

2

3

4

5

6

SECRET

INTERCOM

CONF

FWD/DND

ABC

1QZ!?

1

GHI

4GHI

4

PQRS

2ABC

2

JKL

5JKL

5

TUV

7PQRS

8TUV

7

8
,

/+ – P = < > 0 ., :;
REDIAL

PREV

0

HOLD

END

PROGRAM
PAUSE
CLEAR
PROGRAM
PAUSE
TRANSFER
DEF

3DEF

AUTO DIAL
STORE
FLASH

6MNO

MESSAGE

STORE

3

MNO

FLASH

6

AUTO ANSWER

SELECT
MUTE

WXYZ

9WXYZ

9
#$%&@( )
SP-PHONE

NEXT
MIC

KX-T7436 with the overlay

Display
The display gives you useful messages about programming. The multiple-line display also shows the
available functions. Follow the message at each step. This is a display sample in the initial
programming mode.

One line type
Message Line
Function Line

MNG-PGM NO?→

Multiple line type
(The last two lines)

MNG-PGM NO?→
CLR

NEXT
SHIFT

Soft buttons
The message line guides you through programming and lets you confirm your selection. For example,
when "Jack No? " is displayed, enter the jack number. The display shows up to 16 characters at
a time. To scroll the display, press
or . The function line shows you the function of the Soft button
located below it. When the SHIFT button light beside the display is on, subtitles are available.
Press the SHIFT button to confirm the available functions.

Jack Number
Certain programming is assigned to each jack number. The jack number is where your telephone
connects to the system. If two telephones share one jack and have their own extension number (eXtra
Device Port [XDP]), the jack number is determined as Jack XX-1 for a digital proprietary telephone
and Jack XX-2 for a single line telephone. The display may show XX-2, even if an extension has not
set XDP.
If you do not know the jack no., confirm it as shown below.

Customising Your Phone & System

179

4.2 Customising Your System

If you do not know the jack/extension number

After confirming
END

9

PROGRAM

Press PROGRAM.

9

6

PROGRAM

Dial 996.

Press END.

Press PROGRAM.

Confirmation
To confirm your entry after storing data;
• The STORE button light: Lights red.
• Confirmation Tone:
— 1 beep: Your entry is accepted.
— 3 beeps: Your entry is rejected.

Icon Descriptions
Icons are given to guide you through programming. The following is an example of how the icons may
be used:
X

X

X

Enter the programme number. (xxx= the specified number)
Press the corresponding button on the telephone or the Soft button which
corresponds to the display.

NEXT

: "NEXT" is displayed.
In this case, both of the following methods are available:
NEXT

•
•

Press the NEXT (
) button.
Press the Soft button which corresponds to "NEXT" shown on the display.
NEXT

(
)
The display messages "SEL+, SEL- and SEL" mean "SELECT".
"CLR" means "CLEAR".
Press the button until the desired entry appears.
Enter your selection.

jack no.

: "Jack no." is displayed. Enter the jack number.

Procedure
The basic steps are shown below.

180

Customising Your Phone & System

4.2 Customising Your System

1. Entering the programming mode (The default of user password is 1234. Ask your dealer.)

user password

PROGRAM

Press PROGRAM.

Dial

.

Enter user password.

2. Programming

SKP+

SKP–

OR

Press SKP+.

To continue programming

Press SKP-.

To end

programme no.

NEXT

your entry

STORE

END

Enter programme
number (3 digits).

Press NEXT.

Enter your entry

Press STORE.

Press END.

To continue entering selections

NEXT

OR

Press NEXT.

PREV

Press PREV.

SELECT
Press SELECT.

To go to the next/previous programme or entry
To enter the desired programme or entry

•
•

•

To delete or change an entry, press CLEAR (TRANSFER).
To confirm your entry after storing data:
—The STORE button light: Lights red.
—Confirmation Tone:
1 beep: Your entry is accepted.
3 beeps: Your entry is rejected.
To exit the programming mode at any time, lift the handset.

3. Exiting the mode

Customising Your Phone & System

181

4.2 Customising Your System

PROGRAM

Press PROGRAM.

Character Entry
When storing a name or message, enter the characters as follows. The
tables below and on the next page show you the characters available for
each key. You can enter letters by pressing the alphanumeric keys on your
telephone. Example: Key 2 can enter A, a, B, b, C or c.

A,a
B,b
C,c

ABC

2
Entering characters
•
•
•

Press the desired character key.
Press the matching Soft button, press the SELECT* (AUTO ANSWER) button or rotate the Jog
Dial as needed.
Repeat the appropriate steps for the remaining characters.
•
•
•

182

To erase the last letter, press the
(CONF) button.
To erase all letters, press the CLEAR (TRANSFER) button.
To alternate between capital and lower case letters, press the SHIFT button. Once this
button is pressed, the mode remains until the SHIFT button is pressed again.
* If your telephone is a KX-T7431, do not use the provided SELECT button. Use the AUTO
ANSWER button which becomes the SELECT button when using the overlay.

Customising Your Phone & System

4.2 Customising Your System

Combination Table 1
Jog Dial
keys
1

Display sequence by rotating the Jog Dial
1 Q q R r S s T t ···

2

2 A a

3

3 D d E e F f G g ···

B b C c D d ···

4

4 G g H h I i J j ···

5

5 J j K k L l M m ···

6

6 M m N n O o P p ···

7

7 P p Q q R r S s ···

8

8 T t U u V v W w ···

9

9 W w X x Y y Z z ···

0

0 (space) ! ? . , ’ : ; ···
* / + – = < > # $ ···

#

# $ % & @ ( ) A a ···

Customising Your Phone & System

183

4.2 Customising Your System

Combination Table 2
Soft button

S1

SHIFT+S1

S2

SHIFT+S2

S3

SHIFT+S3

0

1

2

3

4

5

6

1

1

Q

q

Z

z

!

?

2

2

A

a

B

b

C

c

3

3

D

d

E

e

F

f

4

4

G

g

H

h

I

i

5

5

J

j

K

k

L

l

6

6

M

m

N

n

O

o

7

7

P

p

Q

q

R

8

8

T

t

U

u

V

9

9

W

w

X

x

Y

0

0

(space)

.

,

’

:

;

*

/

+

–

=

<

>

#

$

%

&

@

(

)

SELECT button
pressing
times

SHIFT+
SHIFT+
SHIFT+S1 SHIFT+S2

7

8

r

S

s

v
y

Z

z

keys

#

 To enter "Ann",
A

n

n

– Using the Jog Dial
until “A” is
displayed.

2

6

until “n” is displayed.

6

until “n” is displayed.

– Using a soft button.

2

A

B

C

6

SHIFT

6

SELECT

m

n

o

6

m

n

o

– Using the SELECT button.

2

184

SELECT

SELECT

SELECT

SELECT

6

SELECT

SELECT

SELECT

SELECT

Customising Your Phone & System

4.2 Customising Your System

4.2.2 Date and Time Set (000)
After setting the current date and time, the digital proprietary telephone displays the current date and
time while on-hook.
Default : 1 Jan '00 SAT 00:00

0

0

0

Dial 000.

NEXT

day

Press NEXT.

Enter day
(1-31).

Press ➡.

Select month
(JAN.-DEC.).

Press ➡.

SELECT

STORE

NEXT

hour

Press ➡.

minute

Select day
Press STORE. Press NEXT.
of the week
(SUN-SAT).
To end

STORE

Enter minute Press STORE.
(00-59).

•
•
•

SELECT

year

Enter hour
(00-23).

Enter year
(00-99).

Press ➡.

END
Press END.

After changing the desired entries, you can press the STORE button. You do not have to
perform the rest of the steps.
The clock starts immediately after the STORE button is pressed.
You cannot leave an entry empty.

Customising Your Phone & System

185

4.2 Customising Your System

4.2.3 System Speed Dialling and Intelligent Call Handling
Number Set (001)
You can store the phone number of up to 700 for 2 functions Default : No entry
System Speed Dialling Number (000 – 499): You can store the phone numbers of up to 500
frequently dialled numbers (max. 32 digits).
Intelligent Call Handling Number (000 – 699): Intelligent Call Handling distributes an incoming
outside call to a specific extension/group in accordance with DDI/MSN number provided by Integrated
Service Digital Network (ISDN) or caller's number (CLIP). Up to 500 CLIP numbers (000 – 499) and
200 DDI/MSN numbers (500 – 699) can be stored. CLIP number of a caller is analysed prior to DDI/
MSN number. Searching order is from the lowest to the highest among 000 – 699. Consult your
manager.

To end

0

0

1

Dial 001.

NEXT

speed dial no.

phone no.

STORE

END

Press NEXT.

Enter speed dial
number (000-499).

Enter phone number
(max. 32 digits).

Press STORE.

Press END.

To continue

NEXT

OR

Press NEXT.

PREV
Press PREV.

SELECT
Press SELECT.

•
•

Make use of "System Speed Dialling" in 5.3.1 Directory.
If the desired number is more than 32 digits, divide the number and store it into 2 or more
speed dial numbers.

•

, #, FLASH, PAUSE, SECRET (INTERCOM) and — (CONF) can also be stored.
If you do not want to display the stored number, press the SECRET (INTERCOM) button
before and after the numbers you wish to conceal.
If you store an external party's number, you should first store a line access number (9, 81
to 83).
If you need to enter an account code, you can enter the specified account code before the
line access number.

SECRET

49

1234

Account code feature no. Account code

186

#

9

[ 123 4567 ]

Account code delimiter

Automatic line
access number

Phone number

Customising Your Phone & System

4.2 Customising Your System

SECRET

49

1234

Account code feature no. Account code

•

•

•

•

•

•

#

9

[ 1 201 123 4567 ]

Account code delimiter

Automatic line access number

Phone number

You can assign CLIP and DDI/MSN numbers at System Speed Dialling locations 000-699.
CLIP numbers can be assigned at the location 000-499. DDI/MSN numbers can be
assigned at locations 500-699. We recommend that wild card numbers for CLIP be stored
starting at location 499, and then 498, 497, etc. That is, go backwards numbers starting
from 499.
We recommend the preceding because if you assign the wild card number "9012
" at location 000, then all calls that start with "012" will be processed
according to that routing — even though you assign "9-0123456789" at another location.
This is because the CLIP or your DDI/MSN number is analysed sequentially from 000 to
699.
When you assign a wild card, be sure to enter the whole number. For example, when the
telephone number has 10 digits and you want to assign an area code as the wild card,
assign "9-012
". ("012" is an example of an area code.)
If you assign a wild card number at the locations 000-499, the name assigned in
4.2.4 System Speed Dialling and Intelligent Call Handling Name Set (002) will not be
displayed when receiving the call. (Refer to 2.9.2 Recording a Call Log [KX-T7433, KXT7436, KX-T7230, KX-T7235 only]. )
Up to 60 handling table numbers of Day/Night mode can be assigned for each 700 System
Speed Dialling and Intelligent Call Handling number. The receiving pattern can be assigned
for each handling table number. Intelligent Call Handling table number 61 and 62 are
reserved to handle calls which the system cannot analyse. Be sure 61 (for day mode) is
assigned to at least 1 extension and 62 (for night mode) is assigned to at least 1 extension.
The destinations of 61 and 62 cannot be a floating extension, a phantom extension, or a
voice mail extension.
The System Speed Dialling/Intelligent Call Handling numbers are used for the call
identification. For proper operation, a hyphen must be inserted after the line access number.
Additionally, the area code must be stored always (even for local numbers in the same
area).
Up to 24 DDI/CLIP keys can be located at a CO button on a digital proprietary telephone.
DDI/CLIP key is provided in accordance with CLIP and DDI/MSN call handling. The LED
indicator of the DDI/CLIP key flashes green when receiving a call from the CLIP number, or
with the DDI/MSN number, you assigned at SSD & ICH table. You can answer the call by
pressing the flashing DDI/CLIP Key. (Refer to 4.1.3 Customising the Buttons)

Customising Your Phone
• 4.1.3 Customising the Buttons
Create or re-arrange a DDI/CLIP key.

Customising Your Phone & System

187

4.2 Customising Your System

4.2.4 System Speed Dialling and Intelligent Call Handling
Name Set (002)
You can store the corresponding name of the speed dialling number. These names are displayed
when making call with the display operation. (See "How to Use the Display"(Operation) To enter
characters, refer to "Character Entry" in 4.2.1 Customising Your System.
Default : No entry
To end

0

0
Dial 002.

2

NEXT

speed dial no.

Press NEXT.

Enter speed dial
number (000-499).

name

STORE

Enter name
Press STORE.
(max. 16 characters).

END
Press END.

To continue

NEXT

OR

Press NEXT.

PREV
Press PREV.

SELECT
Press SELECT.

•
•

188

Make use of "System Speed Dialling" in 5.3.1 Directory.
If you assign a wild card number at the locations 000-499, name assigned in this
programming will not be displayed when receiving the call. (Refer to 2.9.2 Recording a
Call Log [KX-T7433, KX-T7436, KX-T7230, KX-T7235 only]. )

Customising Your Phone & System

4.2 Customising Your System

4.2.5 Extension Number Set (003)
You can assign an extension number to each jack.
Default :

Jack 1-1=201
Jack 2-1=202
Jack 3-1=203
Jack 4-1=204
Jack 5-1=205
Jack 6-1=206
Jack 7-1=207
Jack 8-1=208

Jack 1-2=301
Jack 2-2=302
Jack 3-2=303
Jack 4-2=304

To end

0

0

NEXT

jack no.

extension no.

STORE

END

Press NEXT.

Enter jack
number.

Enter extension
number (2-4 digits).

Press STORE.

Press END.

3

Dial 003.

To select the jack number
XX-2, press NEXT.

To continue

NEXT

OR

Press NEXT.

PREV
Press PREV.

SELECT
Press SELECT.

•
•

The leading number(s) should be the same as the assigned number(s) for Flexible
Numbering. Consult your dealer.
A double entry is invalid.

Customising Your Phone & System

189

4.2 Customising Your System

4.2.6 Extension Name Set (004)
You can store the name of an extension user. This is useful if you want to know who is calling, or who
you are calling when making an intercom call using the directory.
To enter characters, refer to "Character Entry" in 4.2.1 Customising Your System.
Default : No entry

To end

0

0
Dial 004.

4

NEXT

jack no.

Press NEXT.

Enter jack
number.

name

STORE

Enter name
Press STORE.
(max. 16 characters).

To select the jack number
XX-2, press NEXT.

END
Press END.

To continue

NEXT

OR

Press NEXT.

PREV
Press PREV.

SELECT
Press SELECT.

•

190

The directory is on 5.3.1 Directory.

Customising Your Phone & System

Section 5
Appendix
This chapter provides the Troubleshooting, Feature
Number List, Directory, Tone List and Specifications.
Check the Troubleshooting before consulting your
dealer.

Appendix

191

5.1 Troubleshooting

5.1 Troubleshooting
5.1.1 Troubleshooting
Problem
The telephone does not work
properly.

Remedy
•
•

I cannot use the telephone.

•

•
Some features do not work.

•
•

The wiring is wrong.
Check the wiring.
The system does not work properly.
Restart the system. ( 1.4.1 Adding Another
Telephone in Parallel)
The telephone is locked.
Unlock your telephone. ( 2.5.5 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.2 Changing the Settings)
Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
System management may restrict certain features.
Consult your manager.
The feature numbers have changed.
Confirm the revised number and try again.

•
Even though following the manual
instructions, none of the operations
work when using a digital proprietary
telephone.

The Intercom line was not seized. The seized line,
when going off-hook, was changed by personal setting.
( 4.1.2 Initial Settings)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.

The parallelled single line telephones •
do not ring.

This is the default setting.
Change the setting to ring. ( 2.7.13 Setting the
Parallel Connected Telephone Ringer (Parallelled
Telephone))

The telephone does not work using
the personal settings or with other
settings. (One-touch dialling,
forwarding destination, etc.)

•

My digital proprietary telephone does •
not have a function button.

192

The extension line has been changed. The previous
telephone's settings have not be cleared.
Clear the settings and then program your desired
settings again. ( 2.7.14 Clearing the Feature Settings
at Your Extension (Station Programme Clear),
4.1.2 Initial Settings, 4.1.3 Customising the Buttons)
Some models do not have the function button.
Change a flexible button to the desired button. (
4.1.3 Customising the Buttons)
Enter the specified feature number instead of the
function button. ( 2.1.1 Before Operating the
Telephones)

Appendix

5.1 Troubleshooting

Problem
I cannot make an outside call.

Remedy
•

•
•

•

A reorder tone is audible or
"Restricted" is displayed.

•

•
•

The telephone is locked.
Unlock your telephone. ( 2.5.5 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.2 Changing the Settings)
Toll restriction is activated.
Consult your manager or dealer.
An account code is required. ( 2.2.5 Calling
without Restrictions, 4.1.4 Charge Fee Management
[Pre-assigned extension only])
Nothing was dialled within 10 seconds after going
off-hook.
Hang up, off-hook and re-dial again.
The telephone is locked.
Unlock your telephone. ( 2.5.5 Preventing Other
People from Using Your Telephone (Electronic Station
Lockout), 3.1.2 Changing the Settings)
Toll restriction is activated.
Consult your manager or dealer.
An account code is required. ( 2.2.5 Calling
without Restrictions, 4.1.4 Charge Fee Management
[Pre-assigned extension only])

I cannot make an outside call using
the One-Touch Dialling button or
speed dialling.

•

A line access number was not stored.
A line access number is required for outside calls. (
2.2.1 Basic Calling, Refer to "Storing the names and
numbers for station speed dialling" in 2.9.3 Using the
KX-T7431, KX-T7433, KX-T7436 or KX-T7235,
4.1.3 Customising the Buttons)

I cannot remember the feature
numbers.

Ask your dealer to change the feature numbers for
easier use.
Store the feature numbers into the One-Touch Dialling
buttons. ( 4.1.3 Customising the Buttons)

Redialling does not function.

•

The stored number was more than 24 digits or an
extension number. ( 2.2.3 Redial)

•
I do not want to show my
identification number to the calling or
called party's telephone.

( 2.7.6 Preventing Your Number Being Displayed on
the Called Party's Telephone (Calling Line Identification
Restriction [CLIR]), 2.7.7 Preventing Your Number
Being Displayed on the Calling Party's Telephone
(Connected Line Identification Restriction [COLR]))

•
I want to show my identification
number to the calling or called party's
telephone.

( 2.7.5 Automatic Selection of Calling/Connected
Line Identification Presentation (CLIP/COLP))

Appendix

193

5.1 Troubleshooting

Problem

Remedy

I cannot send a call waiting tone to the •
dialled extension.

The other party has not set the Call Waiting feature.
( 2.2.4 When the Dialled Line is Busy or There is No
Answer, 2.4.7 Answering a Call Waiting,
2.7.3 Receiving a Call Waiting (Call Waiting/Off-Hook
Call Announcement [OHCA]/Whisper OHCA))
The other party has set Data Line Security.
consult your dealer.

•
I forgot the lock code/Live Call
Screening Password.

Ask the Operator or manager to assist you. (
3.1.2 Changing the Settings)

The background music started
suddenly.

Turn off the music. (
Background Music, 3.2.2
Background Music)

I do not want to display a number
which is stored in memory.

Conceal the number. ( Refer to "Storing the names
and numbers for station speed dialling" in 2.9.3 Using the
KX-T7431, KX-T7433, KX-T7436 or KX-T7235,
4.1.3 Customising the Buttons)

The display does not show the
message described in the manual.

•

The telephone is not a Panasonic digital proprietary
telephone.
This manual shows messages which appear only on
Panasonic digital proprietary telephones (e.g. KXT7436).( 2.1.1 Before Operating the Telephones)
(

I want to confirm my extension
number and jack number.

2.7.10 Turning on the
Turning on the External

4.2.1

Customising Your System)

The date and time are not correct.

•

Set the date and time by customising your system.
( 4.2.2 Date and Time Set (000))

The display is abnormal.

•

The lithium battery for memory back-up needs to be
replaced.
Consult your dealer.

( 4.1.2
I want to make distinctive the ringing
Buttons)
tones.

Initial Settings, 4.1.3 Customising the

The MESSAGE button light is lit.

•

There are three scenarios: (1) Someone left you a
message waiting indication, or (2) someone left you a
BV message, or (3) someone left you a voice mail
message. Press the button to call back or receive the
message.

"System Data Err 1" is displayed at
the operator 1's telephone.

•

There is a wrong system data with back up RAM for
master system.
Consult your dealer.

"Check Printer" is displayed at the
operator 1's telephone.

•

The printer is out of paper or is out-of-service.
Consult your manager or dealer.

"Voice Msg Full" is displayed.

•

Delete the voice messages stored in the company
and/or a personal message box. ( 2.5.1 Built-in
Voice Message)

194

Appendix

5.2 Feature Number List

5.2 Feature Number List
5.2.1 Feature Number List
Numbers listed below are the default settings. There are flexible feature numbers and fixed feature
numbers. If you change the flexible feature numbers, fill in your assigned numbers in the list for future
reference.

Note
FENOH: Floating Extension Number of Hunting Group
Feature

Default

Assigned no.

Additional digits

Calling the operator

0
61
62

Automatic line access number/LCR

9

Outside line number

8

1-3

Calling a pre-set party by going off-hook/
cancelling/storing

74

1/0/
2+phone no.+#

Calling using the number stored at your extension
Storing the numbers

6
60

0-9
[0-9]+phone no.+#

Calling using the number stored in the system

000-499

Redialling the last phone number you dialled

#

Reserving a busy line/Completing a call to a busy
party on an ISDN line

6

Cancel the reserving of a busy line

46

Sending a call waiting tone

2

Leaving a message waiting indication/cancelling/
calling back/clearing a received indication

70

Joining an existing call

3

Fixed

Accessing the ISDN Key Pad Protocol service

729

Fixed

Picking up a call for someone else
— outside call
— group
— direct

4
40
41

Holding or retrieving a call

50

Retrieving from another extension
— outside call
— intercom call

53
51

1-6
ext. no.

Holding in a system parking zone or retrieving

52

0-9

Appendix

Fixed

Fixed
1+ext. no./0+ext. no./
2/0+your ext.no.

ext. no.

195

5.2 Feature Number List

Feature
Retrieving a call from a Telephone Answering
Machine
The extension Outgoing Message (OGM)/Timed
Reminder OGM
— recording
— replaying
— deleting
Replaying/deleting all voice messages
— replaying
— deleting
Leaving a voice message using the Direct
Message function
Paging, or paging then transferring
— all devices/all extensions/group
— external speaker

Default

Assigned no.

Additional digits

728
722
11/12
21/22
31/32
723
724
725

ext. no.

63
64

/0/1-8

Answering a paged announcement or an
incoming call through the speaker

44

Answering the paged announcement through
telephones

43

Receiving or refusing a call waiting tone or voice
no tone/tone/OHCA/whisper OHCA

731

Forwarding your call
— All calls/Busy/No answer/Busy, No answer
— to an external party

710

0/1/2/3

[2/3/4/5]+ ext. no.
6+line access
no.+phone no.+#
0
[7/8]+your ext. no.0

— cancel
— Follow Me/cancel

Refusing all calls (DND)
— forwarding to extension/operator/
no backup station
— cancelling

710

Forwarding calls from a hunting group/cancelling

714

1+forwarding
FENOH+destination
FENOH or ext.no./
0+forwarding FENOH

Refusing direct outside calls (DND for Intelligent
Call Handling 1:1 Call)/cancelling

56

1/0

Showing a message to the caller/cancelling

750

[1-9]+(parameter)/0

Joining the call hunting group/leaving

45

[1/0]+FENOH

Conference
Calling with account codes

196

1+[ext. no./0/ ]
0

3
49

Fixed
code+[# or 99]

Appendix

5.2 Feature Number List

Feature
Temporary tone dialling

Default
#

Assigned no.

Additional digits

Fixed

Dialling a DND extension

2

Setting the alarm/cancelling/viewing

76

1+time+
[0 (once)/1 (daily)]/
0/2

Selects the pre-assigned CLIP/COLP number on
the called/calling party's display
— CLIP
— COLP

726
727

group no.+[1/2]

Preventing your number being displayed on the
called party's telephone/showing/changing the
setting when making a particular call

57

2/0/1

Preventing your number being displayed on the
calling party's telephone/showing

58

1/0

Denying other people the possibility of
— seeing your call logs/Allowing

59

— using your telephone/Allowing

77

— picking up your calls/Allowing
— paging through the speaker/Allowing
— joining your conversation/Allowing

720
721
733

3 digit code twice/
stored code
3 digit code twice/
stored code
1/0
1/0
1/0

Day/Night service confirmation

#

Switching the display — day, month, time/day,
month, year, day of the week
Parallelled telephones ring/do not ring

Fixed
Fixed

69

Switching the calling method (Ring/Voice)

1/0
Fixed

Cancelling the feature settings

790

Calling the doorphone

68

Opening the door from a specified phone
from any extension while talking

55
5

Forwarding doorphone calls to outside parties
— setting/cancelling
— storing the phone number

716
715

Switching on an external relay

67

Setting to use the second ringer/cancelling

Fixed

1-3
1-3
Fixed
[1-3/ ]+[1/0]
[0/1]+[1-3/ ]+line
access no.+phone
no.+#

730

1/0

*Assigning level of service — primary/secondary

79

[1/3]+ext. no.

*Setting the Live Call Screening password/
cancelling

799

3 digit code twice/
stored code

Appendix

197

5.2 Feature Number List

Feature

Default

Assigned no.

Additional digits

*Turning on/off the background music

65

Switching the Day/Night service
— automatic/to day/to night

78

0/1/2

*Recording an outgoing message/playing back

712

[1/2]+OGM no.

*Printing out the system working report/clearing

794

1/0

* Operator only

198

Appendix

5.3 Directory

5.3 Directory
5.3.1 Directory
Extension
Jack
no.

Extension no.

Name

Jack
no.

1-1

4-1

1-2

4-2

2-1

5-1

2-2

6-1

3-1

7-1

3-2

8-1

Appendix

Extension no.

Name

199

5.3 Directory

System Speed Dialling
Speed
dial no.

200

Name

Phone no.

Speed
dial no.

000

046

001

047

002

048

003

049

004

050

005

051

006

052

007

053

008

054

009

055

010

056

011

057

012

058

013

059

014

060

015

061

016

062

017

063

018

064

019

065

020

066

021

067

022

068

023

069

024

070

025

071

026

072

027

073

028

074

029

075

030

076

031

077

032

078

033

079

034

080

035

081

036

082

037

083

038

084

039

085

040

086

041

087

042

088

043

089

044

090

045

091

Name

Phone no.

Appendix

5.3 Directory

Speed
dial no.

Name

Phone no.

Speed
dial no.

092

138

093

139

094

140

095

141

096

142

097

143

098

144

099

145

100

146

101

147

102

148

103

149

104

150

105

151

106

152

107

153

108

154

109

155

110

156

111

157

112

158

113

159

114

160

115

161

116

162

117

163

118

164

119

165

120

166

121

167

122

168

123

169

124

170

125

171

126

172

127

173

128

174

129

175

130

176

131

177

132

178

133

179

134

180

135

181

136

182

137

183

Appendix

Name

Phone no.

201

5.3 Directory

Speed
dial no.

202

Name

Phone no.

Speed
dial no.

184

230

185

231

186

232

187

233

188

234

189

235

190

236

191

237

192

238

193

239

194

240

195

241

196

242

197

243

198

244

199

245

200

246

201

247

202

248

203

249

204

250

205

251

206

252

207

253

208

254

209

255

210

256

211

257

212

258

213

259

214

260

215

261

216

262

217

263

218

264

219

265

220

266

221

267

222

268

223

269

224

270

225

271

226

272

227

273

228

274

229

275

Name

Phone no.

Appendix

5.3 Directory

Speed
dial no.

Name

Phone no.

Speed
dial no.

276

322

277

323

278

324

279

325

280

326

281

327

282

328

283

329

284

330

285

331

286

332

287

333

288

334

289

335

290

336

291

337

292

338

293

339

294

340

295

341

296

342

297

343

298

344

299

345

300

346

301

347

302

348

303

349

304

350

305

351

306

352

307

353

308

354

309

355

310

356

311

357

312

358

313

359

314

360

315

361

316

362

317

363

318

364

319

365

320

366

321

367

Appendix

Name

Phone no.

203

5.3 Directory

Speed
dial no.

204

Name

Phone no.

Speed
dial no.

368

414

369

415

370

416

371

417

372

418

373

419

374

420

375

421

376

422

377

423

378

424

379

425

380

426

381

427

382

428

383

429

384

430

385

431

386

432

387

433

388

434

389

435

390

436

391

437

392

438

393

439

394

440

395

441

396

442

397

443

398

444

399

445

400

446

401

447

402

448

403

449

404

450

405

451

406

452

407

453

408

454

409

455

410

456

411

457

412

458

413

459

Name

Phone no.

Appendix

5.3 Directory

Speed
dial no.

Name

Phone no.

460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499

Appendix

205

5.3 Directory

Station Speed Dialling
No.

206

Name

No.

0

5

1

6

2

7

3

8

4

9

Name

Appendix

5.3 Directory

Quick Dialling
no.
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40

Appendix

Feature no.

Quick dial no.

no.

Feature no.

Quick dial no.

41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80

207

5.4 What is This Tone?

5.4 What is This Tone?
5.4.1 What is This Tone?
While on-hook
Ring Tones
Tone 1
•
•

1s

Incoming call from an
extension
An outside call is held for
more than a specified time
(default: 60 seconds).

Tone 2
•
•

Incoming call from an
external party
An intercom call is held for
more than a specified time
(default: 60 seconds).

Tone 3
•
•

•

1s

Incoming call from a
doorphone
The pre-set alarm time has
arrived.

Tone 4
•

1s

1s

A reserved outside line or
extension became idle.
A caller is leaving a
message in your mailbox
(Live Call Screening —
Private mode).

Tone 5
•

5s

Message Waiting tone for
Single Line Telephone
(SLT).

When going off-hook
Dial Tones
Tone 1

1s

Normal

208

Appendix

5.4 What is This Tone?

Tone 2
At least one feature has been
changed from the default
setting at your extension
(except for the Doorphone Call
Forwarding to CO Line
feature).

1s

Tone 3

1s

•
•

The alarm is being
answered.
Enter an account code to
turn off the tone.

Tone 4
Message Waiting is on.

1s

Tone 5

1s

A Voice Message was
received.

Tone 6

1s

The rest of recording time
becomes less than 5 minutes.

When you make calls
Busy Tone

1s

CCBS Tone

1s

•

The called party on an
ISDN line is busy

Reorder Tone
•

•

1s

The outside line you tried
to seize is not assigned or
denied.
The wrong account code
was entered.

Appendix

209

5.4 What is This Tone?

Ringback Tone
1s

Do Not Disturb Tone

1s

The dialled extension is
denying incoming calls.

During a conversation
Indication Tones
Tone 1

15 s

Call waiting tone (default)

Tone 2

5s

Call waiting tone from outside

Tone 3

5s

Call waiting tone from another
extension

Tone 4

15 s

A call is held for more than a
specified time (default: 60
seconds)

Tone 5

1s

Call hold tone

When setting the features programming
Confirmation Tones

210

Appendix

5.4 What is This Tone?

Tone 1
•

•

•

Set/cancel to deny other
people the possibility of
using your phone.
The new setting differs from
the previous setting by
personal programming.
Completing the system
programming.

Tone 2
•
•
•

1s

1s

The feature setting was
completed successfully.
Before paging through an
external speaker
The new setting is same as
the previous setting by
personal programming.

Tone 3

1s

Before performing the following
features:
• Retrieving a held call
• Picking up another call
• Paging/Answering a
paged announcement
• Answering the call
through a speaker

Tone 4
Establishing or leaving a threeparty conversation

Warning Tone
•

•

Appendix

1s

Your access to the voice
message resource by
using SOFT key is
rejected.
An invalid entry was
made when you are
programmming and so
on.

211

5.5 Specifications

5.5 Specifications
5.5.1 Specifications
General Description
Item

Description

System Capacity
Outside lines

Extension lines
DSS Console
Doorphone
Door Opener
External Relay
External Pager
External hold Music
Second Ringer Relay
RS-232C Port

Initial

Maximum Connections*

2 ISDN (BRI)
(1 ISDN CO + 1 ISDN
CO/Extension, 4B
Channel)
12
(8DPT+4SLT)
4
1
(KX-T30865)
1
1
1
1
1
1

3 ISDN (BRI)
(1 ISDN CO + 2 ISDN
CO/Extension, 6B
Channel)
12
(8DPT+4SLT)
4
3

MC68302 CPU 16 bit, 14.7 MHz
40 Mbit (Flash memory)
8 Mbit (SRAM)

Control Method

Stored Programme
Control ROM
Control RAM

Switching

Non Blocking PCM Time Sharing Switch

Power Supplies

Primary
Secondary

Internal Dialling

Pulse (10 pps, 20 pps), Tone (DTMF)

Connector

ISDN (BRI) lines
Extension
Doorphone

Extension Cable

Initial 2 Pair Wire (L, T, R,H) (Extension Port 1-4)
1 Pair Wire (L, H) (Extension Port 5-8)

SMDR (Station
Message Detail
Recording)
Interface

Interface
Output Equipment
Detail Recording

Station Loop Limit

KX-T7431/KX-T7433/KX-T7436/KX-T7230/ KXT7235/KX-T7250
Single Line Telephones KX-T7310/KX-T7315
Doorphones

Minimum Leakage
Resistance

212

3
1
1
1
1
1

110 V AC-240 V AC, 50 Hz/60 Hz
Circuit Volt (+5 V, +26 V, -15 V)

RJ45 Modular Connector (8-pin)
Terminal Block
Terminal Block

EIA (RS-232C) (D-SUB, 9-pin)
Printer
Date, Time, Extension Number, Call Duration,
Account Code
40
600 including set
20

15,000

Appendix

5.5 Specifications

Item

Description

Maximum Number
of Station
Instruments Per
Line

1 for a KX-T7431/KX-T7433/KX-T7436/KX-T7230/KX-T7235/KX-T7250 or a
single line telephone.
2 for by parallel connection of a digital proprietary telephone and a single line
telephone.

Ring Voltage

80 Vrms at 25 Hz depending on the Ringing Load

Primary Power

110 V AC-240 V AC, 50 Hz/60 Hz, 58 W (max.)
(When power is off by the power switch: 1.2 W)

Backup Batteries

Total voltage: 24 V DC
Maximum current: 2.3 A

Central Office Loop 1,600
Limit

max.

Environmental
Requirements

0 °C-40 °C, 10 %-90 % relative humidity (no condensation)

Door Opener

60 V DC, 1 A (max.)/40 V AC, 1 A (max.)

Second Ringer
Relay

60 V DC, 1 A (max.)/40 V AC, 1 A (max.)

External Relay

60 V DC, 1 A (max.)/40 V AC, 1 A (max.)

*

Install the KX-TD61280 for expansion of CO lines and the KX-TD61260/KX-TD61261 for expansion
of doorphones.

System Data
Item
Operator

Maximum Quantity
2

System Speed Dialling

500

Station Speed Dialling

10 per extension

Call Park Areas

10

Toll Restriction Classes

8

Extension Groups

8

Class of Service

8

Hunting Group

32

Appendix

213

5.5 Specifications

214

Appendix

Section 6
Index

Index

215

6.1 INDEX

6.1 INDEX
INDEX

216

Index

Index

A
Absent Message 95
ABST MSG Off/Absent MSG Off 97
ABST MSG On 1-9/Absent MSG On (1-9) 96
ACCNT 47
Account 47, 172, 209
Alarm 108, 208
Alert 172
Alternate Calling - Ring/Voice 49
ANSWER 25, 164
At Ext %%% (extension no.) 95
AUTO ANSWER 25
AUTO DIAL 25
Automatic Callback Busy 39
Automatic Redial 37, 38
Automatic-Log 137
Automatic-Night Service 120
Automatic-Route Selection 2, 31

B
Back at %%:%% (Hour:Minute) 95
Background Music (BGM) 119, 160
BGM 119
BSS (Busy Station Signalling)/BSS 41
Built-in Voice Message 79
Busy 38, 39, 40, 41, 88
Busy Station Signalling (BSS) 41
Busy tone 209
Button 25, 172
By ISDN Line 88

C
C.BCK 39
C.Pickup GRP / C.Pickup Group 57
Call Forwarding 88, 152
Call Log 145, 148
Call Park 63
Call Park 0-9/Call Park (0-9) 66
Call Pickup 56
Call Pickup Deny 117, 173
Call Splitting 70
Call Waiting 41, 73, 112, 173
Call Waiting-Tone 73, 170, 210
Call-Duration 31, 60
Call-Information 31, 54, 137, 140
Calling Line Identification Presentation (CLIP)
114
Calling Line Identification Restriction (CLIR)
115, 173
Calling method 49
Call-Record 2, 140
Capacity 12, 212
CCBS Tone 209
Character 182
Charge Fee Management 176
Clearing-(Flexible) button data 175

1

Clearing-Initial setting 169
Clearing-Programmes 125
CLR 138, 176, 179
CO 24, 25, 31, 172
Completion of Calls to Busy Subscriber
(CCBS) 40
CONF 172
Conference 74
Confirmation 22, 180, 210
Connected Line Identification Presentation
(COLP) 114
Connected Line Identification Restriction
(COLR) 116, 173
Connection 17
COS Primary ext/COS Primary (ext) 157
COS Second ext/COS Second (ext) 157

D
Date 185
Day/Night 120, 122
DDI/CLIP key 172
Denying-Joining your conversation 118
Denying-Paged announcement 113
Denying-Picking up your calls 117
Denying-Retrieving your held calls 64
Denying-Using your telephone 98
Department code 176
Dial Tone 208
Digital Proprietary Telephone 22, 168
Direct Inward System Access (DISA) 51
Direct Message 79
Direct Outside Calls 111
Directed Call Pickup-Directory 199
Display 22, 23, 137, 141, 179
Display feature list 150
DND ( 0/*/ext) 110, 153
DND for Intelligent Call Handling 1:1 111, 173
Do Not Disturb (DND) 25, 110, 210
Door Open 128
Door Opener 126
Doorphone 16, 126, 208
Doorphone Call Forwarding to Outside Line
127, 173
DSS 25, 29, 172

E
Easy Dialling 32
Electronic Station Lockout 98
Emergency call 31
Exclusive Call Hold 64
Executive Busy Override 45
Executive Busy Override Deny 118, 173
EXT 143, 146
Ext-BGM On/Off / Extrn BGM On/Off 160
Extension 142, 145
Extension Group 56, 93, 100

Index
Extension-Customise 168
Extension-Dialling 141, 142, 144, 145, 146,
147, 148
Extension-Directory 199
Extension-Group 56, 100
Extension-Lock 98, 158
External Party 30
External Relay 135
eXtra Device Port (XDP) 17

Intercom Call 29, 142, 170, 208
ISDN Extension 28

J
Jack number 179
Joining-An existing call 45

K
Key Click Tone 170

F
FEAT 143, 146
Feature Access 142
Feature Number 22, 195
Features 145, 148
FENOH 89, 93, 99, 172, 173, 174, 196
Flash (FLASH) 25
Flexible CO 172
Follow Me 88
Forwarding Calls 93
Full One-Touch Dialling 169
Function 25
FWD/DND 152, 172
FWD/DND Cancel 110
FWD-All Calls (ext) 130
FWD-BSY N/A (ext) 130
FWD-Busy (ext) 130
FWD-No Answer (ext) 130

G
Gone Home 95
Group Call Pickup 56

H
Handset 170
Handset Mute 77
Hands-free Answerback 55
Hands-free mode 131, 170
Hands-free operation 29, 31, 54
Headset 170
Hold (HOLD) 26
Hunting Group 93, 99
Hurry-Up/Hurry-Up Transfer 159, 172

I
Icon 4, 24, 180
Identification number 114, 115, 116
In a Meeting 95
Incoming Call Log 54, 137, 158
Indication Tone 131, 210
Initial Display 137
Initial Settings 169
Intelligent Call Handling 186
INTERCOM 25
Intercom Alert 170

L
Leaving-Conference 75
Leaving-Message waiting indication 42
Line-Access number 30
Line-Name 54, 137
Line-Outside line 12, 30
Live Call Screening (LCS) 131, 158, 170, 172,
208
Location 13
Lock 98, 158
Log 140
Log-In/Log-Out 99, 172
Loop-CO 25, 31, 172

M
Mailbox 129
Making Calls 141, 142, 144, 147
Making Calls-Account Codes 47
Making Calls-Call log 137, 145, 148
Making Calls-Doorphone 126
Making Calls-From the Outside 51
Manager 165
Manual Night Service 120
MESSAGE 25, 172
Message 42, 79, 95, 131
Message Waiting 39
Microphone 77
Microphone Mute 77
MODE 25
Monitoring 131
MSG Off ext / Message Off (ext) 42, 43
MSG On ext / Message On (ext) 42, 43
Mute (MUTE) 25, 77

N
Name 13
Name-Extension 189
Name-Outside line 54, 137
Name-Station Speed Dialling 149
New 137
Night 173
Night Mode 0-2 /Night Auto/On/Off (0-2) 120
No Answer 39, 88, 129
Notebook Function 76

2

Index

O
Off-Hook Call Announcement (OHCA) 41, 73,
112
Off-Hook Monitor 78
OLD 137
One-Touch Dialling 32, 169, 172
One-Touch Transfer 72
Opening the door 128
Out until %%/%% (Month/Day) 95
Outgoing message (OGM) 51, 79, 161
Outside 30, 51, 56, 70, 73, 88, 110
Outside (CO) Call Pickup 56
Over 46, 48
Overlay 178

P
Page E-ANS 1-4 /Page-Ext Answer (1-4) 58,
106
Page Extrn 0-4 /Paging External (0-4) 100
Page-GRP ANS/Page-GRP Answer 107
Paging 100, 211
Parallel 1/0 /Parallel On/Off (1/0) 124
Parallelled telephone 17, 123, 173
Password 132, 158
PAUSE 25
Personal Computer 16
PF 172
Phantom 32, 172, 175
Picking up 57, 211
Pickup Dialling 34, 173
Power Failure 212
Preferred Line 169
Print out 2, 165
Private mode 131, 170, 208
PROGRAM 25

Q
Quick Dialling 35
Quick Dialling(Directory) 207

R
RECALL (for DPT) 25
Recall (for SLT) 24
Receiving calls-Hands-free 54, 55
Receiving calls-Mailbox 129, 131
Recording-Call log 140
Recording-Conversation 134
Recording-Outgoing message 161
Redial (REDIAL) 25, 37, 145, 148
Redial, Automatic 37
Redial, Last Number 37
Redial, Saved Number 38
RELEASE 25, 164
Remote Station Lock Control 158
Reorder Tone 209

3

Restarting 19
Restriction 23, 47, 115, 116
Ring 49, 170, 208

S
SAVE 172
Saving a number 76
Second Ringer 136
SECRET 174, 186
SEL 176
SELECT 25, 182
SHIFT 25
Single line telephone 16, 17
Soft 26
Speaker 16, 58, 100
Specifications 212
STA 143, 145
STA Speed 145, 148
Station Message Detail Recording (SMDR) 2,
176
Station Speed 142
Station speed dialling 32, 141, 143, 145, 146,
148, 149
Station speed dialling(Directory) 206
STORE 25
SYS Speed 145, 148
System Feature Access 142, 143, 145, 146,
148
System Speed 142
System speed dialling 33, 142, 143, 145, 146,
148
System speed dialling(Directory) 200
System speed dialling/Intelligent Call Handling
186
System speed dialling/Intellingent Call Handling 188
System Working Report 165

T
Telephone 2, 16, 17, 24
Terminate 173
terminate 31
Three-party Conversation 211
Time 137, 185
Timed Reminder 108
Tone 49, 208
TRANSFER 26
Transferring 71, 104, 130
Troubleshooting 192
Trunk Answer From Any Station (TAFAS) 58
Two-Way Recording 134, 172
Two-Way Transfer 134, 172

U
Unlock 98, 158

Index

V
Voice 49
Voice mail 170, 172
Voice processing system 16, 129
Voice-Calling 49

W
Whisper OHCA 41, 73, 112
Will Return Soon 95

4

This Equipment complies with the essential requirements of the Directive 1999/05/EC Radio
and telecommunications terminal equipment directive.

Copyright:
This manual is copyrighted by Kyushu Matsushita Electric Co., Ltd. (KME).
You may print out this manual solely for internal use with this model.
Except above, you may not reproduce in any form, in whole or part,
without the prior written consent of KME and its licensee.
2000 Kyushu Matsushita Electric Co., Ltd. All Rights Reserved.

Panasonic Business Systems U.K.
Panasonic House, Willoughby Road, Bracknell,
Berkshire RG12 8FP

Printed in Japan

PSQX2065ZA KK1100EB0



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