PetNovations CATGENIE Self-Flushing, Self-Washing Cat Box User Manual 1

PetNovations Ltd. Self-Flushing, Self-Washing Cat Box 1

Contents

User Manual 1

YourG U I D EforS U C C E S S F U L CAT G E N I E ™O P E R AT I O NThe World’s Only Self-Flushing, Self-Washing Cat Box™© 2008 PetNovations Ltd.16www.CatGenie.co.il +972-9-7445012FCC NOTICEThis equipment has been tested and found tocomply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC rules.These limits are designed to provide reason-able protection against harmful interferences in a residential installation. This equipmentgenerates, uses and can radiate radio frequen-cy energy and, if not installed and used inaccordance with the instructions, may causeharmful interference to radio communications.However, there is no guarantee that interfer-ence will not occur in a particular installation. If this equipment does cause harmful interfer-ence to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of the following measures:1. Reorient or relocate the receiving antenna2. Increase the separation between equipmentand receiver3. Connect the equipment to an outlet on a circuit different from that to which the receiveris connected4. Consult the dealer or an experiencedradio/TV technician.FCC WARNINGModifications not expressly approved by themanufacturer could void the user authority tooperate the equipment under FCC rules.USE CONDITIONSThis device complies with Part 15 of the FCC rules. Operation is subjected to thefollowing two conditions: (1) this device maynot cause harmful interference, and (2) thisdevice must accept any interference received,including interference that may cause undesirable operation.CatGenie Model Number CG 10000 v1CONTACT INFORMATIONPetNovations Ltd.Kefar Bazra60944 ISRAELTel: 972-9-7445012Fax: 972-9-7445013www.CatGenie.co.il90-DAY, MONEY-BACK GUARANTEEWith our 90-Day, Unconditional, Money Back Guarantee you have a total of 90- days from your purchase date for you and your cats to fall in love with theCatGenie®Self-Washing Cat Box. If you’re not completely satisfied, return yourCatGenie before the 90-day deadline. If you purchased your CatGenie directlyfrom a retail store, return it to the store. (Check with your retailer or on-line storefor their individual return policy.) SAVE THE ORIGINAL PACKAGING.If you purchased CatGenie from PetNovations, Ltd., call us at +972-9-7445012to receive your Return Authorization Number. To qualify for the 90-Day, Money-Back, the returned unit must have an RA# . Please clean the CatGenie and throwaway used Granules and used Cartridges. Carefully return and send the cleanCatGenie in as close to original condition and in its original carton to qualify for afull refund. Please include your reason for return. Extra supplies that are used oropened are not eligible for refunds.2-YEAR WARRANTYCatGenie has been engineered and crafted with great care for your satisfaction.Please read all instructions before using this product. PetNovations, Ltd. warrantsthe CatGenie and all its parts thereof, except as set forth below, ONLY TO THEORIGINAL PURCHASER AT RETAIL to be FREE FROM DEFECTIVE MATERIALS ANDWORKMANSHIP from the date of original retail purchase as the Warranty Period. THIS LIMITED WARRANTY FROM PetNovations Ltd. IS VALID ONLY IN THE 48 CON-TIGUOUS UNITED STATES AND THE DISTRICT OF COLUMBIA. IT IS NOT VALID INALASKA, HAWAII OR OTHER COUNTRIES.A. This two-year limited warranty is valid only for the Warranty Period and appliesonly to replacement of the product found to be defective in material or workman-ship. This warranty does not apply to damage due to misuse, abuse, neglect, alter-ation or the use of any unauthorized attachment; nor damage caused by use of anelectrical circuit not specified on the CatGenie product.B. If this product is found to be defective, PetNovations Ltd. will replace the defec-tive product at no charge to the original owner. Such replacement services shall berendered solely by PetNovations Ltd. If any defects should be found in this product, please call PetNovationsCustomer Service at toll free +972-9-7445012 in order to receive a ReturnAuthorization Number. Anew or remanufactured equivalent product will beshipped directly to you. Once you receive the replacement product, kindly box thedefective product, in the replacement box, and return to PetNovations Ltd. with acopy of your bill of sale and Return Authorization number. PetNovations Ltd. willprepay all freight for replacement items, as well as return of defective items. Thiswarranty is void if owner repairs or modifies the product in any way.C. PetNovations Ltd. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAM-AGES OF ANY NATURE. THERE IS NO IMPLIED OR EXPRESS WARRANTY OF MER-CHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE ON THIS PRODUCT.Some states do not allow the exclusion of incidental or consequential damages orlimitations on how long an implied warranty lasts, so these limitations or exclusionsmay not apply to you. This warranty gives you specific legal rights and may alsohave other rights, which vary from state to state.D. You can Register the Warranty for your CatGenie at: www.catGenie.co.il toCustomer Service to Warranty. This will enable PetNovations Ltd. to contact youabout upgrades, problems with your unit, or if you need a receipt.If you have any questions concerning your product or warranty, contact ourCustomer Support Toll Free: +972-9-7445012.© 2008 PetNovations Ltd.CheckcatGenie.com /Customer Servicefor Manual updatesTIP: Watch Video of What to Expect During Cleaning at CatGenie.co.il / Customer Service
IMPORTANT SAFETY INSTRUCTIONSTo P re v e n t Risk of Fire, Electric Shock, or Injury to People and Pets.2TO PREVENT FIRE or shock hazard, do NOT expose theCatGenie®Processing Unit to rain or sources of splashingwater. Do NOT operate the CatGenie with wet hands.READ ALL INSTRUCTIONS BEFORE INSTALLINGAND USING YOUR CATGENIE. USE THECATGENIE ONLY FOR WHAT IT IS INTENDED.All modifications or changes not explicitly described orapproved of in this manual could void your Warranty.WARNING: Basic safety precautions must and shouldalways be followed to reduce the risk of personal injury.ON SAFETYShould any solid object fall on or into the Processing Unit orshould liquid penetrate the Processing Unit, unplug the CatGenieand have it checked by qualified personnel before using.Unplug the the CatGenie Electric Cord from the outlet beforeattempting to clear a jam or remove an object from the Hopper’sprocessing area. Do NOT put fingers or hands into the Hopperopening while the CatGenie is operating.ON POWER SOURCESBefore operating the CatGenie, check that your local power supply is identical to the CatGenie operating voltage, which is2 3 0 VA C . See complete specifications in Gray Box on right.UNPLUG the CatGenie FROM ITS ELECTRIC OUTLETbefore cleaning the Processing Unit or washing any otherCatGenie parts. NOTE: When the Processing Unit is removedfrom the base, electric current is still connected to it, so unplugthe Genie Electric Cord. If you are not going to use the CatGenie for an extendedperiod of time, disconnect the CatGenie from the electric outlet. When disconnecting the CatGenie electric power cord, pullthe PLUG. NEVER pull the cord. A damaged or defective ACpower cord should be changed at a qualified service shop.ON PLACEMENTPosition the CatGenie in a place with adequate ventilation toprevent heat build-up and to prolong the life of the CatGenie. Do NOT place CatGenie near heat sources, or in a placesubject to direct sunlight, excessive dust, or mechanical shock. Do NOT place anything on top of or behind the unit. This may block ventilation holes and cause malfunction. Do NOT install or store the CatGenie where it could beexposed to rain or splashing water.See the Simple Setup Guide for site selection options.ON OPERATIONBefore connecting the CatGenie to the power source, be sureto read this manual. NEVER, under any circumstances, connect the CatGenieto a power source unless the CatGenie Processing Unit isproperly seated and secure in its slot in the Base. Do NOT operate CatGenie with wet hands. Follow allinstructions and warnings in all CatGenie Manuals.ON CLEANINGClean the Processing Unit and Control Panel only with a softdamp cloth slightly moistened with water. NEVER immerse itin or spray it with water.Do NOT use any type of abrasive pad, scouring powder or solvent such as alcohol or benzene. See Cleaning theCatGenie on pages 14 and 15 for further instructions.If you have any questions or problems concerningyour CatGenie, please contact our technical supportstaff at: +972-9-7445012PetNovations, Ltd. cannot assume responsibility for any and all possible damage if CatGenie is inappropriately operated or used for a purpose other than that for which it is intended. PetNovations, Ltd. reserves the right to change design and specifications without notice.CATGENIE SPECIFICATIONSPower requirements: 230VAC, 50Hz (8A F u s e d )Power Consumption: 20W (Cleaning Cycle- 17Minutes)1200W (Drying Cycle- 17Minutes)Water Pressure: Min. 0.05Mpa, Max. 0.80Mpa Approximate Weight: Total CatGenie: 11.5Kg (Includes5.5Kg Processing Unit, Base Unit 6.0Kg)Supplied Accessories: Utility or Laundry Room T- A d a p t e r,Bathroom or Powder Room T- A d a p t e r, SaniSolution SmartCartridge, and Washable Granules.CUSTOMER SUPPORTPlease call Customer Support if you see visible damageto the CatGenie or if you have cat adjustment problems. We are happy to assist you with ANY question or problem that you may have concerning your CatGenie.Call Toll Free: +972-9-7445012Email: support@CatGenie.co.il Check: www.CatGenie.co.ilG. Wash the Base and Brim with a mild liquid soap and water. Rinse thoroughly. Lift up the Base enough to allow water to run out of the Genie DrainHose. Dump any remaining water from the Base.Check that all parts are clean and no soap, cat hair, or granules remain. Dry the Base and Brim with a lint-free cloth or paper towels.H. Wash, rinse and dry the Hopper Cover. Pay particular attention to the inside back of the Cover for any remaining dirt.STEP 3. REASSEMBLING CATGENIE.IMPORTANT: THE RED DRAIN WASHER must be in place on the Hopper.A. Put the Hopper back in its place in the Base.B. Coil the Genie DrainHose inside the Base. Take Base, Brim, and Hopper Cover back to the CatGenie site. Make sure the Genie DrainHose is in thegroove in the back of the Base. Place the Base back by the Processing Unit. C. The Bowl has a recess in the bottom that must fit over the nipple in the center of the Base. Carefully put the Bowl back in the Base. Check to be sure that the Bowl spins easily in the Base.D. Hold the back of the Brim up over the back of the Base. Push the Black Clipon the end of the metal Arm up through the slot. Lower the Brim onto the Baseand, working from back to front, press the Brim onto the Base. You will hear asnap when both parts lock together. Attach the GenieHand to the Arm and push the GenieHand back into the upright position. E. NEVER WASH THE PROCESSING UNIT. Gently wipe it off with a soft dampcloth. If the Orange Niplet on the bottom of the Unit has built-up SaniSolutionresidue, carefully pull it off, rinse it and put it back. Make sure it is secure.Put the Processing Unit back on the Brim taking care to align it correctly andseat it securely in its slot. Replace the Hopper Cover. Push the water supply lineand power cord back into their respective grooves. Move the CatGenie back in place and plug it into the electric outlet. TheCatGenie will do a sequence of self-checks indicated by Beeping sounds andLEDs Lights. IF IT DOES NOT, unplug it. Then lift the Processing Unit out and carefully realign it and reseat it in its place in the Brim. 152E2D3C3E2Fwww.CatGenie.co.il +972-9-7445012STEP 2. WASHING CATGENIE®(continued)D. Unsnap the 3 Clips that run diagonally on the outsideof the Hopper opposite the hinged side. Open the Hopperlike a book and keep two pieces together.E. When open, pay special attention to the Impeller.Impeller is the black fan-like part attached to the bottomof the metal shaft. Remove any cat hair, Granules, orother foreign matter from the Impeller blades, the metalshaft, and the area that encloses the Impeller.Wash the Hopper, Impeller, and Water Sensor with amild liquid soap and water. Use a sponge or soft cloth.Rinse thoroughly. Snap Hopper closed. It’s closed whensnaps click and both sides stay together with no gaps. F. PUT THE RED WASHER BACK ON THE HOPPERand lubricate ONLY the outside of the Washer withany food oil (i.e. olive, corn, etc.) or baby oil. CLEANING OUT ACLOG (continued)Follow directions forcleaning and re-assemble on site.BUT do not attachthe GenieHandRun a wash cycle.Because Granulesare wet, connectthe GenieHand after Scoop Cycle. Press Start/PauseButton and replaceGenieHand only for wash and drycycles. Press totake off Pause andrestart cleaning.2F3D3A3B
14STEP 2. WASHING CATGENIE.A. Take the Genie DrainHose out of the Base and restit in the bathtub so that the Hook is near the tub drain. B. SLOWLY pull the Hopper up and out of the Base.Carefully pull off the Red Drain Washer that is on theside of the Hopper near the bottom. C. RINSE OFF THE RED WASHER AND PUT ITASIDE somewhere nearby so it will be handy and notget lost or misplaced. The Red Washer is a criticalpart. KEEP IT SAFE; DON’T MISPLACE IT.www.CatGenie.co.il +972-9-7445012CLEANING YOUR CATGENIE.®3 Easy Steps, 20 Minutes, Twice a Ye a r.To assure optimum performance, we recommend that twice a year you wash theCatGenie Base, Brim, Hopper, and Hopper Cover. Taking apart, cleaning, andreassembly takes less than 20 minutes. Wash in a bathtub or outdoors with a garden hose. If you have long hair cats, best clean more often especially in theSpring/Summer shedding season, and in the Fall when cats shed old fur for new,heavier coat growth.TIP: To make cleaning as quick and easy as possible, run one completeCleaning Cycle before doing this procedure.WARNING: FIRST UNPLUG the Genie Electric Cord, BEFOREyou take the CatGenie apart.STEP 1. TAKING CATGENIE APART.A. Move the CatGenie about a foot away from the wall. Place a folded thick towelon the floor between the back of the CatGenie and wall. Remove Hopper Coverand put aside. Pull the Processing Unit up and and out of its slot. Keep Unitupright and carefully place it on the towel next to the wall. Lean Processing Unitagainst the wall so it won’t tip over. No need to shut off water or disconnectthe Genie Water Hose. Do Not remove the SaniSolution Cartridge.NOTE: NEVER WASH the Processing Unit or move it from its location. You can wipe it with a damp soft cloth.B. Pull up the GenieHand and Arm. Unclip the GenieHand and take it off the Arm.Push the Arm back into its opening in the Brim. C. To lift the Brim off of the Base, use leverage by pressing down on the roundBlack Knob showing through the Brim with your thumb. Use your other hand topull up the back of the Brim. Lift the Brim off the Base and set the Brim aside.D. Lift the Bowl, with the Washable Granules intact, out of the Base. Put the Bowl in a safe place where the Granules won’t be spilled or used. E. Rest the Brim on top of the Base. Carefully unhook the Genie DrainHose fromthe toilet or laundry drain. Hold the Hook up and carefully coil the Hose and Hookinside the Base to keep water from dripping on the floor.Put the Base with the Hose, Brim, Hopper Cover and GenieHand into the bathtub, or carry them to another suitable location where you can wash them. 1A1B1C1C1E1D2A1B2B2CIF YOU ARECLEANING OUTA CLOG...Follow directions forremoving HopperCover, ProcessingUnit, GenieHand,and Brim. But leaveBowl and Granulesin the Base. Bring all to a tub,shower, or outdoors.Remove the Bowl,save the Granules.Drain or dump ONLYwater, not Granules.(continue on pg 15)© 2008 PetNovations Ltd.3CATGENIE TERMSHopper Cover: Stores GenieHand, hides Hopper H o p p e r : Chamber where I m p e l l e r macerates waste Control Panel: Buttons, LEDs, and Error Indicators S a n i S o l u t i o n : Cleans and decontaminatesG e n i e E y e s : Sensors delay auto wash if cat entersProcessing Unit: Holds motors and electronics G e n i e H a n d : Scoops, Scrubs, Sifts. Attaches to Arm Washable Granules: Satisfy cat’s need to dig & cover B o w l : Where cats and Washable Granules goB r i m : Encircles the Bowl; attaches to BaseB a s e : Very bottom of CatGenieGenie DrainHose: Drains into toilet or waste pipeGenie Water Supply Line: Connects to cold waterGenie Electric Cord: Plugs into AC powerOWNER’S GUIDE TABLE OF CONTENTSSafety Instructions.......................................CatGenie Specifications….....…..................Contacting Customer Support….....….........CatGenie Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...Control Panel Explanation…................…...Automatic Start Setup.................................Tips for Best CatGenie Operation...............Automatic & Manual Start Benefits.............Child Lock…..........................................…..Washable Granules...….............................. SaniSolution Smart Cartridge…..................Bath & Laundry Room Setups.....................Inside Your CatGenie...................................Installing Spare Parts...................................Trouble Shooting Guide.........................How to Eliminate Clogs.............................FAQs about CatGenie............................... Cleaning the CatGenie…...............…..FCC Notice & Warning…........…90-Day, $-Back Guarantee. . . . . . . . .2-Year Warranty……. . . . . . . . . . . . . . . . . .2223456666788910-12111314-15Back CoverBack CoverBack Cover

Navigation menu